Assertion: agent assisted automation | /r/CapableOf | reduce call handle time
Facets:
value: by auto-navigating applications
type: MANNER
value: by eliminating cutting
type: MANNER
Source sentences:
text: By eliminating cutting and pasting from one application to another, by auto-navigating applications, and by providing a single view of the customer, agent-assisted automation can reduce call handle time and increase agent productivity.