Assertion: service desk analyst | /r/CapableOf | field question
Facets:
value: in an office setting
type: LOCATION
value: from internal end users
type: OTHER
Source sentences:
text: Service desk analysts are responsible for providing technical support (remote and desk side), fielding questions from internal end users in an office setting, and troubleshooting technical issues (Tier 1, & 2) related to Windows desktop OS, proprietary software, virtual desktop, mobile OS, printers, and other related IT systems or hardware.