Assertion: service blueprint | /r/CapableOf | add little more detail
Facets:
value: to the mix
type: TRANSITIVE-OBJECT
Source sentences:
text: A customer journey map specifies all the interactions that a customer will have with an organization throughout their customer lifecycle – the service blueprint goes a bit deeper and looks at all the interactions both physical and digital that support those customer interactions and adds a little more detail to the mix.