Assertion: service blueprint | /r/CapableOf | clarify the frontstage activities
Facets:
value: between digital touchpoints
type: LOCATION
value: between service employees
type: OTHER
value: between service users
type: LOCATION
Source sentences:
text: To use that vocabulary: service blueprints clarify the interactions between service users, digital touchpoints, and service employees, including the frontstage activities that impact the customer directly, and the backstage activities that the customer does not see.