tttjjj/elt_bench huggingface dataset:
Date_received: complaint date
Complaint_ID: unique id number representing each complaint
rand_client: client id
phonefinal: final phone number
vru_line: voice response unit line
call_id: id number identifying the call
priority: priority of the complaint
type: type of complaint
outcome: the outcome of processing of complaints
server: server
ser_start: server start time
ser_exit: server exit time
ser_time: server time