  To survive a learning management system (LMS) implementation an understanding
of the needs of the various stakeholders is necessary. The goal of every LMS
implementation is to ensure the use of the system by instructors and students
to enhance teaching and communication thereby enhancing learning outcomes of
the students. If the teachers and students do not use the system, the system is
useless. This research is motivated by the importance of identifying and
understanding various stakeholders involved in the LMS implementation process
in order to anticipate possible challenges and identify critical success
factors essential for the effective implementation and adoption of a new LMS
system. To this end, we define the term stakeholder. We conducted a stakeholder
analysis to identify the key stakeholders in an LMS implementation process. We
then analyze their goals and needs, and how they collaborate in the
implementation process. The findings of this work will provide institutions of
higher learning an overview of the implementation process and useful insights
into the needs of the stakeholders, which will in turn ensure an increase in
the level of success achieved when implementing a LMS.
