  In this position paper, we explore the adoption of a Smart City with a
socio-technical perspective. A Smart city is a transformational technological
process leading to profound modifications of existing urban regimes and
infrastructure components. In this study, we consider a Smart City as a
socio-technical system where the interplay between technologies and users
ensures the sustainable development of smart city initiatives that improve the
quality of life and solve important socio-economic problems. The adoption of a
Smart City required a participative approach where users are involved during
the adoption process to joint optimise both systems. Thus, we contribute to
socio-technical research showing how a participative approach based on press
relationships to facilitate information exchange between municipal actors and
citizens worked as a success factor for the smart city adoption. We also
discuss the limitations of this approach.
