Beyond Reason: Using Emotions as You Negotiate
Brand: Penguin Books
Color: Red
"Powerful, practical advice. It will put your emotions to good use."
"Profound and easy-to-read. There is no interaction setting - public, professional or personal, local or international - where its recommendations will not be applicable."
"A brilliant guide ... Anyone who faces a difficult conversation, let alone a formal negotiation, can use this as a guidebook."
"A must read for anyone who negotiates-which is to say for all of us."
"Valuable, clearly written book"