tootooba/SMU_FAQDataset huggingface dataset:
Question: What is Self-Service Banner?
Answer: Self-Service Banner is a student information system that allows you to: Register for courses Pay fees View your class schedule View your final grades Order official transcripts Print Canadian tax forms Change your personal information Access online resources
Question: I can't log in to Self-Service Banner. What do I do?
Answer: To log in to Self-Service Banner, use your smu.ca email address and password. Go to Account Activation Support for more information.
Question: When can I register?
Answer: Registration for each academic year (September - April) typically begins in April. Registration for spring and summer sessions typically begins in March. Check our Registration Dates to find out when you are eligible to register.
Question: The system will not let me register. What's wrong?
Answer: If you are trying to register for a full class, check if a waitlist is offered. Visit our Waitlist Registration page to learn about waitlisting and how to use this option. Or visit the Common Registration Problem page
Question: What is a pre-requisite?
Answer: A pre-requisite is a course you must successfully complete (in a previous year or term) in preparation for a more advanced class. If you do not have the necessary pre-requisites, you cannot register for the course in question.
Question: Where can I view my timetable?
Answer: Your timetable can be viewed on Self-Service Banner.
Question: What day(s) of the week does my class take place?
Answer: Day abbreviations in Self-Service Banner are: M = Monday T = Tuesday W = Wednesday R = Thursday F = Friday
Question: Where is my class located?
Answer: See our Campus Map for building names and locations. MM - McNally Main at 923 Robie St. The main section of the McNally building is parallel to Robie St.? MM TAUD - McNally Theatre Auditorium. On the first floor of McNally Main, MM113 (in the building lobby). MN - McNally North Wing. At the north end of the McNally Building, next to the Science building. You can find the pedway to the Science building on the MN third floor. MS - McNally South Wing. At the south end of the McNally building. You can find the pedway to the Loyola building on the MS first floor. ME - McNally East Wing. This section of the McNally building faces the quad. You can enter through the quad or near the Campus Security desk on the basement floor of McNally Main. LA - Loyola Academic. This building connects to McNally, the Sobey building and residences. SB - Sobey School of Business at 903 Robie St. This building connects to Loyola Academic. S - Science Building. This building near the corner of Robie & Inglis Street connects to McNally and the Atrium. AT - Atrium. This campus hub connects to the Patrick Power Library, Science and McNally buildings. B - Burke Building. Enter via Inglis St or the quad. Includes Burke Theatres A & B (B TH-A & B TH-B). View Classroom Codes for classroom and exam names and locations.
Question: How are my classes being delivered?
Answer: The official descriptions are as follows: On Campus: The course is held in person (on campus). Hybrid: The course is a blend of both in-person (on campus) and online components. Students will be required to participate both in person and online to complete the course successfully. Dual Mode: The Course can be completed fully in person or fully online. *Note: It can also be displayed as "synchronous online/on-campus." Synchronous: The Course is completed online only. The course requires students to connect at the specific times of day listed in Banner in order to be assessed or evaluated or to receive information critical to success in the course. This means that quizzes, tests, participation, and other activities will be held during the specified times. Asynchronous: The course is completed online only. The course does not require students to connect at specific times in order to be assessed or evaluated or to receive information critical to success in the course. Ignore that the time for asynchronous courses is listed as TBA - a specific time will not be announced; TBA is simply the Banner system's default entry for courses without a specified time. This means that quizzes, tests, participation, and other activities will be available in broad windows of time. A final exam may be scheduled at a specific time in some courses. Web (WW): Web courses may include various online means of engaging students. *Note: includes synchronous and/or asynchronous delivery methods.
Question: What happens if I drop a class?
Answer: If you decide to drop a course after the deadline, there may be financial and academic consequences.
Question: How do I view my schedule?
Answer: After you have registered for classes, you can view your schedule in Self-Service Banner. Select Student Information Select Registration Select Week at a Glance
Question: What is "Your Week at a Glance"?
Answer: Your Week at a Glance is a weekly schedule of all your classes. The schedule lists the location and time of each course. If you aren't sure where your class is located, check our Classroom Codes - On and Off Campus. Tip: The location for your course may change, so make sure you check your schedule the day before class starts.
Question: How to activate you Self-Service Banner?
Answer: Self-Service Banner is a site that allows students to look up and register for courses, access course and exam schedules, and view their academic transcript. To use Self-Service Banner (SSB), you must first activate your SMU account to receive your SSB login credentials (@smu.ca email address and password). Your initial temporary PIN is your date of birth in the format of DD/MM/YY (YY is the last two digits of the year).
Question: What are the advantages to MyCreds
Answer: There are many advantages to the MyCreds digital wallet. Notably, it is a safe, secure and tamper-proof way to share official transcripts and accelerates the time between request and document access. Users enjoy the ability to send from anytime, anywhere, making it an easy and convenient option. The platform also allows users to track when a document has been received and opened, creating additional peace of mind.
Question: Is there a cost to have a document issued through MYCreds?
Answer: There is no cost to request your official transcript from Saint Mary's through MyCredsand have it uploaded to your digital account. You are required to purchase one share credit through MyCreds to access the platform. If you would like to share the document more than once, you will be required to purchase an extra share credit through MyCreds.
Question: How dos MyCreds secure my official transcript?
Answer: By sharing via the MyCredsTM Learner Portal, the official transcript becomes genuine, tamper-proof, and legally accepted. MyCredsTM issued documents feature digital signatures that comply with the standards for certified digital documents across various countries worldwide. When you share your documents with third parties using the MyCredsTM portal, their genuineness is guaranteed by these digital signatures. Your documents are securely stored in MyCredsTM and your information is controlled by Saint Mary's. You have the authority to choose who you want to share your documents with. Further details can be obtained from the MyCredsTM website.
Question: How will the receiver of my document know that the document is authentic?
Answer: Every certified document features a digital signature that fulfills the legal criteria established by the European Union for genuine electronic documents, surpassing the standards in North America, Australia, and New Zealand. An authentic document can be identified by a blue ribbon symbol, indicating that the document has not been modified after being downloaded. In the event of any alterations or an invalid digital signature, a symbol with a red cross is displayed, signifying that the document is not valid.
Question: Where can I find more information about MyCreds?
Answer: Visit the website for https://mycreds.ca/learners/faqs/ Watch the MyCredsTM How-To Videos.
Question: How does Early Assist work?
Answer: Early Assist does not replace the way Faculty and Staff currently support you but enhances that support. When you are facing difficulties, your Professor/Instructor may reach out to you directly or may use Early Assist to address the concerns they are having. When an alert is submitted by faculty, it is reviewed by the Early Assist Team and Academic Advisors to identify the most appropriate way to contact you and connect you with the support you need.
Question: Why was an alert submitted about me in Early Assist?
Answer: Early Assist is meant to provide assistance to students who need additional support because of a setback or challenges that may put their academic goals and success at risk. An alert is submitted by Professor/Instructor to Early Assist when there is an opportunity to offer you support.
Question: Will Earlt Assist impact my Academic Record or decisions related to funding?
Answer: No. Early Assist is not connected to your academic record and cannot be used to influence yourgrades or scholarship funding. Your Professor will only know about an alert they have submitted about you, but they will not know about alerts submitted in other courses.
Question: Is my information private in Early Assist?
Answer: All of your information is protected under Nova Scotia's Freedom of Information and Protection of Privacy Act (FOIPOP). The only people who are able to review information submitted through Early Assist is the relevant Early Assist Team members who will reach out to you to offer support. Professors are only able to see information they have submitted. They can not view an alert submitted by another Professor.
Question: An alert has not been submitted about me, but I need academic help. Who can I contact?
Answer: Early Assist recommends that you contact your Professor/Instructor first if you are having difficulty in a particular course. Visit them during their office hours, send an email, or talk with them after class. Another option is to visit your Academic Advising Office. Not sure who best to talk to? Contact the Student Success Centre for further assistance studentsuccess@smu.ca.