Occupation: Postmasters and Mail Superintendents
Task: Resolve customer complaints.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 1.63 (N=86)
Source: Incumbent, 07/2005

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 5.37 (N=86)
Source: Incumbent, 07/2005

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 15.67 (N=86)
Source: Incumbent, 07/2005

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 27.36 (N=86)
Source: Incumbent, 07/2005

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 30.31 (N=86)
Source: Incumbent, 07/2005

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 18.3 (N=86)
Source: Incumbent, 07/2005

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 1.36 (N=86)
Source: Incumbent, 07/2005

Scale: Importance
Value: 4.28 (N=87)
Source: Incumbent, 07/2005

Scale: Relevance of Task
Value: 91.68 (N=104)
Source: Incumbent, 07/2005