Occupation: Bill and Account Collectors
Task: Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 1.45 (N=126)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 1.02 (N=126)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 5.32 (N=126)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 5.71 (N=126)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 21.24 (N=126)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 17.98 (N=126)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 47.28 (N=126)
Source: Incumbent, 06/2009

Scale: Importance
Value: 4.53 (N=127)
Source: Incumbent, 06/2009

Scale: Relevance of Task
Value: 93.28 (N=143)
Source: Incumbent, 06/2009