Occupation: Postal Service Clerks
Task: Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 4.88 (N=125)
Source: Incumbent, 12/2006

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 11.68 (N=125)
Source: Incumbent, 12/2006

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 9.5 (N=125)
Source: Incumbent, 12/2006

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 22.76 (N=125)
Source: Incumbent, 12/2006

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 32 (N=125)
Source: Incumbent, 12/2006

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 15.93 (N=125)
Source: Incumbent, 12/2006

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 3.26 (N=125)
Source: Incumbent, 12/2006

Scale: Importance
Value: 3.95 (N=122)
Source: Incumbent, 12/2006

Scale: Relevance of Task
Value: 81.07 (N=164)
Source: Incumbent, 12/2006