Occupation: Driver/Sales Workers
Task: Listen to and resolve customers' complaints regarding products or services.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 5.98 (N=69)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 11.58 (N=69)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 3.4 (N=69)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 32.47 (N=69)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 30.47 (N=69)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 5.43 (N=69)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 10.67 (N=69)
Source: Incumbent, 07/2012

Scale: Importance
Value: 3.97 (N=69)
Source: Incumbent, 07/2012

Scale: Relevance of Task
Value: 75.25 (N=78)
Source: Incumbent, 07/2012