Occupation: Spa Managers
Task: Respond to customer inquiries or complaints.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0 (N=59)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 0.21 (N=59)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 4.13 (N=59)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 12.29 (N=59)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 41.88 (N=59)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 15.88 (N=59)
Source: Incumbent, 07/2012

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 25.62 (N=59)
Source: Incumbent, 07/2012

Scale: Importance
Value: 4.69 (N=57)
Source: Incumbent, 07/2012

Scale: Relevance of Task
Value: 100 (N=59)
Source: Incumbent, 07/2012