Occupation: Bill and Account Collectors
Task: Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0 (N=108)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 3.78 (N=108)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 5.53 (N=108)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 5.55 (N=108)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 25.19 (N=108)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 11.82 (N=108)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 48.13 (N=108)
Source: Incumbent, 06/2009

Scale: Importance
Value: 4.55 (N=110)
Source: Incumbent, 06/2009

Scale: Relevance of Task
Value: 85.52 (N=144)
Source: Incumbent, 06/2009