Occupation: Customer Service Representatives
Task: Order tests that could determine the causes of product malfunctions.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 19.59 (N=25)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 2.78 (N=25)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 15.42 (N=25)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 12.16 (N=25)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 25.65 (N=25)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 0.3 (N=25)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 24.11 (N=25)
Source: Incumbent, 07/2013

Scale: Importance
Value: 3.59 (N=26)
Source: Incumbent, 07/2013

Scale: Relevance of Task
Value: 23.32 (N=100)
Source: Incumbent, 07/2013