Occupation: Computer User Support Specialists
Task: Refer major hardware or software problems or defective products to vendors or technicians for service.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 7.83 (N=130)
Source: Incumbent, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 22.28 (N=130)
Source: Incumbent, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 19.04 (N=130)
Source: Incumbent, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 21.82 (N=130)
Source: Incumbent, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 10.9 (N=130)
Source: Incumbent, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 9.15 (N=130)
Source: Incumbent, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 8.98 (N=130)
Source: Incumbent, 06/2008

Scale: Importance
Value: 4 (N=132)
Source: Incumbent, 06/2008

Scale: Relevance of Task
Value: 97.44 (N=140)
Source: Incumbent, 06/2008