Occupation: Insurance Policy Processing Clerks
Task: Interview clients and take their calls to provide customer service and obtain information on claims.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 1.44 (N=41)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 3.32 (N=41)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 8.24 (N=41)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 6.91 (N=41)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 25.39 (N=41)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 20.61 (N=41)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 34.09 (N=41)
Source: Incumbent, 06/2009

Scale: Importance
Value: 4.61 (N=42)
Source: Incumbent, 06/2009

Scale: Relevance of Task
Value: 74.63 (N=79)
Source: Incumbent, 06/2009