Occupation: Loan Counselors
Task: Contact borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0 (N=22)
Source: Incumbent, 12/2005

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 2.47 (N=22)
Source: Incumbent, 12/2005

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 0.52 (N=22)
Source: Incumbent, 12/2005

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 32.38 (N=22)
Source: Incumbent, 12/2005

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 16.87 (N=22)
Source: Incumbent, 12/2005

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 36.46 (N=22)
Source: Incumbent, 12/2005

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 11.29 (N=22)
Source: Incumbent, 12/2005

Scale: Importance
Value: 2.91 (N=24)
Source: Incumbent, 12/2005

Scale: Relevance of Task
Value: 64.77 (N=64)
Source: Incumbent, 12/2005