Occupation: Telephone Operators
Task: Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0.12 (N=93)
Source: Incumbent, 06/2007

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 0 (N=93)
Source: Incumbent, 06/2007

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 2.57 (N=93)
Source: Incumbent, 06/2007

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 3.86 (N=93)
Source: Incumbent, 06/2007

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 22.29 (N=93)
Source: Incumbent, 06/2007

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 11.38 (N=93)
Source: Incumbent, 06/2007

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 59.76 (N=93)
Source: Incumbent, 06/2007

Scale: Importance
Value: 4.68 (N=93)
Source: Incumbent, 06/2007

Scale: Relevance of Task
Value: 96.34 (N=100)
Source: Incumbent, 06/2007