Occupation: Order Clerks
Task: Receive and respond to customer complaints.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0.04 (N=118)
Source: Incumbent, 07/2004

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 0.72 (N=118)
Source: Incumbent, 07/2004

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 29.77 (N=118)
Source: Incumbent, 07/2004

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 18 (N=118)
Source: Incumbent, 07/2004

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 31.43 (N=118)
Source: Incumbent, 07/2004

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 6.36 (N=118)
Source: Incumbent, 07/2004

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 13.69 (N=118)
Source: Incumbent, 07/2004

Scale: Importance
Value: 4.09 (N=118)
Source: Incumbent, 07/2004

Scale: Relevance of Task
Value: 91.14 (N=148)
Source: Incumbent, 07/2004