Occupation: Bill and Account Collectors
Task: Advise customers of necessary actions and strategies for debt repayment.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 1.13 (N=125)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 1.45 (N=125)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 3.67 (N=125)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 7.73 (N=125)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 26.72 (N=125)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 17.24 (N=125)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 42.06 (N=125)
Source: Incumbent, 06/2009

Scale: Importance
Value: 4.59 (N=125)
Source: Incumbent, 06/2009

Scale: Relevance of Task
Value: 95.13 (N=143)
Source: Incumbent, 06/2009