Occupation: Customer Service Representatives
Task: Review insurance policy terms to determine whether a particular loss is covered by insurance.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 25.95 (N=16)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 9.46 (N=16)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 3.63 (N=16)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 21.12 (N=16)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 22.37 (N=16)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 16.62 (N=16)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 0.87 (N=16)
Source: Incumbent, 07/2013

Scale: Importance
Value: 3.35 (N=19)
Source: Incumbent, 07/2013

Scale: Relevance of Task
Value: 25.18 (N=100)
Source: Incumbent, 07/2013