Occupation: Sales Managers
Task: Resolve customer complaints regarding sales and service.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 5 (N=20)
Source: Occupational Expert, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 5 (N=20)
Source: Occupational Expert, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 40 (N=20)
Source: Occupational Expert, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 20 (N=20)
Source: Occupational Expert, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 15 (N=20)
Source: Occupational Expert, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 15 (N=20)
Source: Occupational Expert, 06/2008

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 0 (N=20)
Source: Occupational Expert, 06/2008

Scale: Importance
Value: 4.45 (N=20)
Source: Occupational Expert, 06/2008

Scale: Relevance of Task
Value: 95.24 (N=21)
Source: Occupational Expert, 06/2008