Occupation: Bill and Account Collectors
Task: Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 1.01 (N=116)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 6.08 (N=116)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 10.68 (N=116)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 18.84 (N=116)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 36.79 (N=116)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 8.18 (N=116)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 18.43 (N=116)
Source: Incumbent, 06/2009

Scale: Importance
Value: 3.82 (N=116)
Source: Incumbent, 06/2009

Scale: Relevance of Task
Value: 85.14 (N=143)
Source: Incumbent, 06/2009