Occupation: Customer Service Representatives
Task: Determine charges for services requested, collect deposits or payments, or arrange for billing.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 3.07 (N=54)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 3.49 (N=54)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 9.83 (N=54)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 7.68 (N=54)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 46.6 (N=54)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 13.4 (N=54)
Source: Incumbent, 07/2013

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 15.93 (N=54)
Source: Incumbent, 07/2013

Scale: Importance
Value: 3.93 (N=53)
Source: Incumbent, 07/2013

Scale: Relevance of Task
Value: 55.12 (N=101)
Source: Incumbent, 07/2013