Occupation: Patient Representatives
Task: Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0.76 (N=63)
Source: Incumbent, 07/2011

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 16.72 (N=63)
Source: Incumbent, 07/2011

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 13.01 (N=63)
Source: Incumbent, 07/2011

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 17.87 (N=63)
Source: Incumbent, 07/2011

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 38.71 (N=63)
Source: Incumbent, 07/2011

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 10.33 (N=63)
Source: Incumbent, 07/2011

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 2.59 (N=63)
Source: Incumbent, 07/2011

Scale: Importance
Value: 4.33 (N=64)
Source: Incumbent, 07/2011

Scale: Relevance of Task
Value: 95.91 (N=67)
Source: Incumbent, 07/2011