Occupation: Slot Supervisors
Task: Respond to and resolve patrons' complaints.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0 (N=120)
Source: Incumbent, 12/2004

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 3.14 (N=120)
Source: Incumbent, 12/2004

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 4.34 (N=120)
Source: Incumbent, 12/2004

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 5.22 (N=120)
Source: Incumbent, 12/2004

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 29.63 (N=120)
Source: Incumbent, 12/2004

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 16.45 (N=120)
Source: Incumbent, 12/2004

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 41.22 (N=120)
Source: Incumbent, 12/2004

Scale: Importance
Value: 4.63 (N=119)
Source: Incumbent, 12/2004

Scale: Relevance of Task
Value: 96.8 (N=129)
Source: Incumbent, 12/2004