Occupation: Billing, Cost, and Rate Clerks
Task: Contact customers to obtain or relay account information.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0.23 (N=98)
Source: Incumbent, 07/2014

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 0.67 (N=98)
Source: Incumbent, 07/2014

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 26.36 (N=98)
Source: Incumbent, 07/2014

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 22.77 (N=98)
Source: Incumbent, 07/2014

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 25.85 (N=98)
Source: Incumbent, 07/2014

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 5.82 (N=98)
Source: Incumbent, 07/2014

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 18.3 (N=98)
Source: Incumbent, 07/2014

Scale: Importance
Value: 4.13 (N=99)
Source: Incumbent, 07/2014

Scale: Relevance of Task
Value: 88.28 (N=118)
Source: Incumbent, 07/2014