Occupation: Library Technicians
Task: Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 0 (N=80)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 2.45 (N=80)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 13.36 (N=80)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 18.15 (N=80)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 51.12 (N=80)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 10.27 (N=80)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 4.65 (N=80)
Source: Incumbent, 06/2009

Scale: Importance
Value: 4.07 (N=80)
Source: Incumbent, 06/2009

Scale: Relevance of Task
Value: 80.37 (N=90)
Source: Incumbent, 06/2009