Occupation: First-Line Supervisors of Retail Sales Workers
Task: Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Scale: Frequency of Task (Categories 1-7)
Category: 1
Value: 2.01 (N=124)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 2
Value: 0 (N=124)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 3
Value: 0.14 (N=124)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 4
Value: 2.01 (N=124)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 5
Value: 17.32 (N=124)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 6
Value: 20.31 (N=124)
Source: Incumbent, 06/2009

Scale: Frequency of Task (Categories 1-7)
Category: 7
Value: 58.22 (N=124)
Source: Incumbent, 06/2009

Scale: Importance
Value: 4.69 (N=126)
Source: Incumbent, 06/2009

Scale: Relevance of Task
Value: 97.35 (N=129)
Source: Incumbent, 06/2009