Question: how do you deal with angry patients?
Answer: Remain Calm. When dealing with trying patients, the best approach is to remain calm. ... 
Engage in Conversation. Try to draw out the patient's feelings by engaging in conversation. ... 
Be Empathetic. One of the quickest ways to calm an angry or difficult patient is by being empathetic. ... 
Avoid Arguing. ... 
Set Boundaries. ... 
Shake it Off.