Question: how do you manage difficult stakeholders?
Answer: Accept Their Authority: Don't Fight It. It's best to pick your fights or you'll always be at war. ... 
Remove Negative Emotions. It's easy to get emotional. ... 
Understand Their Negativity. ... 
Ask for Advice and Listen. ... 
Be Tactful and Honest. ... 
Make Them Feel Good. ... 
Tailor Your Communication.