Question: what are some areas of opportunity/development for this individual?
Answer: 1) Time Management. Time management is crucial to your business's success. ... 
2) Organization. Organization can make time management much easier. ... 
3) Interpersonal Communication. ... 
4) Customer Service. ... 
5) Cooperation. ... 
6) Conflict Resolution. ... 
7) Listening. ... 
8) Written Communication.