Question: is tuft and needle too firm?
Answer: The Tuft & Needle. On a 1 to 10 scale with 1 being very soft and 10 being very firm, Tuft & Needle owners on average regard the firmness level to be medium-firm or about 6.5 to 7. About 13% of owners find it too firm (beyond break in) and about 5% find it too soft.