Question: what are the benefits of using this social media?
Answer: Faster, Easier Communication. Customers can contact a customer service representative faster and easier now than ever before thanks to social media. ... 
Networking & Partnerships. ... 
Boost Organic Visibility. ... 
Increase Website Traffic. ... 
Customer Feedback. ... 
Impress Potential Customers. ... 
Branding. ... 
Track Your Competition.