Question: what are help desk tools?
Answer: HubSpot Help Desk Software. As a provider of a suite of marketing, sales, and support software, HubSpot provides a powerful solution that any business can use to run their help desk. ... 
Zendesk Support. ... 
Intercom. ... 
Freshdesk. ... 
Salesforce Service Cloud. ... 
ZohoDesk. ... 
JIRA. ... 
Happyfox.