Question: three reasons why customer loyalty is important?
Answer: 1- Retaining customers is cheaper than acquiring new ones. ... , 2- A loyal customer spends more than others. ... , 3- A loyal customer is less volatile. ... , 4- A loyal customer becomes an ambassador for your company. ... , 5- A loyal customer helps improve your offer. ... , 6- A loyal customer has a positive impact on the company's employees.