Spreadsheet: 146631d1332275590-using-sum-with-un-adjacent-cells-and-then-filling-a-table-survey_reply
Sheet: Sheet1

 |  | MAIN LIBRARY | Weight | Average | Agat | Weight | Average | Barrigada | Weight | Average | Dededo | Weight | Average | Merizo | Weight | Average | Yona | Weight | Average | Bookmobile | Weight | Average
 | Number who completed the survey: | 87 |  |  | 7 |  |  | 17 |  |  | 46 |  |  | 23 |  |  | 41 |  |  | 22
 | 1.  Please mark the library branch you frequent the most.
 | Hagatna (Main) | 84 |  |  | 0 |  |  | 3 |  |  | 8 |  |  | 16 |  |  | 7 |  |  | 9
 | Agat | 3 |  |  | 7 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 2
 | Barrigada | 2 |  |  | 0 |  |  | 15 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 6
 | Dededo | 6 |  |  | 0 |  |  | 1 |  |  | 32 |  |  | 1 |  |  | 0 |  |  | 5
 | Merizo | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 4 |  |  | 0 |  |  | 1
 | Yona | 4 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 32 |  |  | 4
 | Bookmobile | 1 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 0 |  |  | 0 |  |  | 18
 | 2.  Please provide information for the person completing the survey. | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
 | Female | 34 |  |  | 5 |  |  | 13 |  |  | 25 |  |  | 16 |  |  | 26 |  |  | 15
 | Male | 46 |  |  | 2 |  |  | 2 |  |  | 22 |  |  | 7 |  |  | 10 |  |  | 6
 | Child (up to age 12) | 0 |  |  | 0 |  |  | 0 |  |  | 4 |  |  | 0 |  |  | 3 |  |  | 0
 | Teen (13-19) | 7 |  |  | 1 |  |  | 2 |  |  | 6 |  |  | 6 |  |  | 11 |  |  | 7
 | Adult (20-54) | 58 |  |  | 5 |  |  | 11 |  |  | 30 |  |  | 9 |  |  | 28 |  |  | 15
 | Senior (55+) | 8 |  |  | 0 |  |  | 2 |  |  | 7 |  |  | 4 |  |  | 0 |  |  | 0
 | 3.  Please rate your satisfaction with each of the following services | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
 | Collection (Books, Magazines, Audios, DVDs, CDs, etc.)
1 | 1-Very Dissatisfied | 8 |  |  | 1 |  |  | 0 |  |  | 1 |  |  | 2 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 5 |  |  | 0 |  |  | 3 |  |  | 3 |  |  | 0 |  |  | 0 |  |  | 0
3 | 3-Satisfied | 22 |  |  | 2 |  |  | 3 |  |  | 16 |  |  | 9 |  |  | 13 |  |  | 12
4 | 4-Mildy Satisfied | 10 |  |  | 1 |  |  | 2 |  |  | 6 |  |  | 1 |  |  | 9 |  |  | 2
5 | 5-Very Satisfied | 23 |  |  | 0 |  |  | 3 |  |  | 9 |  |  | 7 |  |  | 23 |  |  | 8
 | 6-No Knowledge | 6 |  |  | 2 |  |  | 2 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 0
 | Customer Service | MAIN LIBRARY | Weight | Average | Agat | Weight | Average | Barrigada | Weight | Average | Dededo | Weight | Average | Merizo | Weight | Average | Yona | Weight | Average | Bookmobile | Weight | Average
1 | 1-Very Dissatisfied | 6 |  |  | 1 |  |  | 0 |  |  | 5 |  |  | 2 |  |  | 1 |  |  | 0
2 | 2-Dissatisfied | 1 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 0 |  |  | 0 |  |  | 0
3 | 3-Satisfied | 22 |  |  | 1 |  |  | 3 |  |  | 9 |  |  | 9 |  |  | 9 |  |  | 11
4 | 4-Mildy Satisfied | 10 |  |  | 0 |  |  | 2 |  |  | 2 |  |  | 0 |  |  | 2 |  |  | 0
5 | 5-Very Satisfied | 36 |  |  | 5 |  |  | 13 |  |  | 28 |  |  | 13 |  |  | 30 |  |  | 11
 | 6-No Knowledge | 3 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 0
 | Hours of Operation | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 11 |  |  | 1 |  |  | 2 |  |  | 10 |  |  | 3 |  |  | 2 |  |  | 1
2 | 2-Dissatisfied | 5 |  |  | 3 |  |  | 7 |  |  | 9 |  |  | 2 |  |  | 10 |  |  | 7
3 | 3-Satisfied | 26 |  |  | 1 |  |  | 5 |  |  | 8 |  |  | 9 |  |  | 12 |  |  | 6
4 | 4-Mildy Satisfied | 16 |  |  | 1 |  |  | 1 |  |  | 4 |  |  | 2 |  |  | 2 |  |  | 6
5 | 5-Very Satisfied | 16 |  |  | 1 |  |  | 3 |  |  | 12 |  |  | 8 |  |  | 18 |  |  | 1
 | 6-No Knowledge | 3 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 0
 | Computer Workstation | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 7 |  |  | 1 |  |  | 0 |  |  | 2 |  |  | 2 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 5 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 0 |  |  | 5 |  |  | 1
3 | 3-Satisfied | 16 |  |  | 1 |  |  | 3 |  |  | 16 |  |  | 6 |  |  | 10 |  |  | 13
4 | 4-Mildy Satisfied | 15 |  |  | 0 |  |  | 2 |  |  | 3 |  |  | 2 |  |  | 6 |  |  | 0
5 | 5-Very Satisfied | 29 |  |  | 2 |  |  | 5 |  |  | 11 |  |  | 8 |  |  | 18 |  |  | 2
 | 6-No Knowledge | 4 |  |  | 2 |  |  | 7 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 0
 | On-line catalog (Horizon) | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 7 |  |  | 1 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 4 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 0 |  |  | 0 |  |  | 0
3 | 3-Satisfied | 15 |  |  | 1 |  |  | 5 |  |  | 7 |  |  | 7 |  |  | 4 |  |  | 6
4 | 4-Mildy Satisfied | 3 |  |  | 0 |  |  | 1 |  |  | 4 |  |  | 0 |  |  | 7 |  |  | 0
5 | 5-Very Satisfied | 17 |  |  | 1 |  |  | 2 |  |  | 9 |  |  | 3 |  |  | 16 |  |  | 1
 | 6-No Knowledge | 34 |  |  | 3 |  |  | 8 |  |  | 0 |  |  | 0 |  |  | 12 |  |  | 10
 | [NAME] (On-island) | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 6 |  |  | 1 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 1 |  |  | 0
3 | 3-Satisfied | 12 |  |  | 1 |  |  | 4 |  |  | 6 |  |  | 5 |  |  | 15 |  |  | 2
4 | 4-Mildy Satisfied | 3 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 1 |  |  | 2 |  |  | 1
5 | 5-Very Satisfied | 15 |  |  | 0 |  |  | 1 |  |  | 7 |  |  | 3 |  |  | 12 |  |  | 0
 | 6-No Knowledge | 33 |  |  | 4 |  |  | 8 |  |  | 0 |  |  | 0 |  |  | 15 |  |  | 14
 | National Library Service for the [NAME], etc. (NHL) | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 6 |  |  | 1 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 2 |  |  | 0 |  |  | 1 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 0
3 | 3-Satisfied | 7 |  |  | 1 |  |  | 2 |  |  | 8 |  |  | 6 |  |  | 7 |  |  | 5
4 | 4-Mildy Satisfied | 6 |  |  | 0 |  |  | 3 |  |  | 2 |  |  | 0 |  |  | 2 |  |  | 0
5 | 5-Very Satisfied | 11 |  |  | 0 |  |  | 0 |  |  | 6 |  |  | 3 |  |  | 12 |  |  | 0
 | 6-No Knowledge | 39 |  |  | 4 |  |  | 9 |  |  | 0 |  |  | 0 |  |  | 21 |  |  | 12
 | Young Adults | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 6 |  |  | 1 |  |  | 0 |  |  | 2 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 4 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 2 |  |  | 0
3 | 3-Satisfied | 15 |  |  | 1 |  |  | 5 |  |  | 10 |  |  | 8 |  |  | 12 |  |  | 16
4 | 4-Mildy Satisfied | 6 |  |  | 1 |  |  | 3 |  |  | 3 |  |  | 2 |  |  | 2 |  |  | 2
5 | 5-Very Satisfied | 17 |  |  | 0 |  |  | 1 |  |  | 7 |  |  | 4 |  |  | 18 |  |  | 3
 | 6-No Knowledge | 22 |  |  | 3 |  |  | 7 |  |  | 0 |  |  | 0 |  |  | 8 |  |  | 1
 | Saturday Story Hour | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 7 |  |  | 1 |  |  | 0 |  |  | 6 |  |  | 1 |  |  | 2 |  |  | 0
2 | 2-Dissatisfied | 0 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 1 |  |  | 0 |  |  | 0
3 | 3-Satisfied | 18 |  |  | 1 |  |  | 2 |  |  | 8 |  |  | 5 |  |  | 9 |  |  | 12
4 | 4-Mildy Satisfied | 5 |  |  | 0 |  |  | 3 |  |  | 2 |  |  | 0 |  |  | 0 |  |  | 2
5 | 5-Very Satisfied | 18 |  |  | 1 |  |  | 2 |  |  | 11 |  |  | 3 |  |  | 17 |  |  | 0
 | 6-No Knowledge | 21 |  |  | 3 |  |  | 8 |  |  | 0 |  |  | 0 |  |  | 13 |  |  | 5
 | [NAME] | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 7 |  |  | 1 |  |  | 0 |  |  | 2 |  |  | 1 |  |  | 4 |  |  | 0
2 | 2-Dissatisfied | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 1
3 | 3-Satisfied | 18 |  |  | 1 |  |  | 1 |  |  | 9 |  |  | 6 |  |  | 10 |  |  | 10
4 | 4-Mildy Satisfied | 3 |  |  | 0 |  |  | 4 |  |  | 3 |  |  | 0 |  |  | 0 |  |  | 0
5 | 5-Very Satisfied | 17 |  |  | 1 |  |  | 4 |  |  | 9 |  |  | 2 |  |  | 14 |  |  | 2
 | 6-No Knowledge | 24 |  |  | 3 |  |  | 6 |  |  | 0 |  |  | 0 |  |  | 10 |  |  | 6
 | Computer Workshop (Elderly/Student) | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 8 |  |  | 1 |  |  | 0 |  |  | 3 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 2 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 0 |  |  | 2 |  |  | 0
3 | 3-Satisfied | 9 |  |  | 1 |  |  | 1 |  |  | 6 |  |  | 5 |  |  | 9 |  |  | 1
4 | 4-Mildy Satisfied | 7 |  |  | 0 |  |  | 1 |  |  | 2 |  |  | 0 |  |  | 2 |  |  | 0
5 | 5-Very Satisfied | 14 |  |  | 1 |  |  | 4 |  |  | 10 |  |  | 2 |  |  | 14 |  |  | 1
 | 6-No Knowledge | 30 |  |  | 3 |  |  | 9 |  |  | 0 |  |  | 0 |  |  | 17 |  |  | 15
 | [NAME] | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 6 |  |  | 0 |  |  | 0 |  |  | 3 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 3 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 2 |  |  | 1
3 | 3-Satisfied | 6 |  |  | 0 |  |  | 2 |  |  | 3 |  |  | 4 |  |  | 5 |  |  | 1
4 | 4-Mildy Satisfied | 7 |  |  | 0 |  |  | 2 |  |  | 2 |  |  | 1 |  |  | 0 |  |  | 0
5 | 5-Very Satisfied | 10 |  |  | 0 |  |  | 2 |  |  | 6 |  |  | 1 |  |  | 10 |  |  | 0
 | 6-No Knowledge | 36 |  |  | 5 |  |  | 9 |  |  | 0 |  |  | 0 |  |  | 23 |  |  | 15
 | 4.  When you visit the library what did you think of the change in appearance with new furniture? | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 5 |  |  | 1 |  |  | 0 |  |  | 3 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 6 |  |  | 0 |  |  | 2 |  |  | 0 |  |  | 1 |  |  | 0 |  |  | 0
3 | 3-Satisfied | 27 |  |  | 2 |  |  | 4 |  |  | 15 |  |  | 9 |  |  | 9 |  |  | 7
4 | 4-Mildy Satisfied | 13 |  |  | 0 |  |  | 0 |  |  | 5 |  |  | 1 |  |  | 4 |  |  | 2
5 | 5-Very Satisfied | 21 |  |  | 1 |  |  | 6 |  |  | 8 |  |  | 5 |  |  | 26 |  |  | 7
 | 6-No Knowledge | 4 |  |  | 0 |  |  | 3 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 0
 | 5.  How would you rate our existing facilities (buildings)? | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 3 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 13 |  |  | 0 |  |  | 2 |  |  | 3 |  |  | 2 |  |  | 1 |  |  | 0
3 | 3-Satisfied | 30 |  |  | 3 |  |  | 7 |  |  | 19 |  |  | 2 |  |  | 12 |  |  | 9
4 | 4-Mildy Satisfied | 13 |  |  | 0 |  |  | 1 |  |  | 7 |  |  | 3 |  |  | 8 |  |  | 6
5 | 5-Very Satisfied | 19 |  |  | 1 |  |  | 3 |  |  | 12 |  |  | 7 |  |  | 20 |  |  | 1
 | 6-No Knowledge | 1 |  |  | 0 |  |  | 1 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0
 | 6.  How satisfied are you with the time in retrieving a Reference request. | MAIN LIBRARY |  |  | Agat |  |  | Barrigada |  |  | Dededo |  |  | Merizo |  |  | Yona |  |  | Bookmobile
1 | 1-Very Dissatisfied | 3 |  |  | 2 |  |  | 0 |  |  | 2 |  |  | 0 |  |  | 0 |  |  | 0
2 | 2-Dissatisfied | 4 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 0
3 | 3-Satisfied | 30 |  |  | 1 |  |  | 4 |  |  | 12 |  |  | 6 |  |  | 8 |  |  | 14
4 | 4-Mildy Satisfied | 6 |  |  | 0 |  |  | 0 |  |  | 3 |  |  | 2 |  |  | 9 |  |  | 0
5 | 5-Very Satisfied | 22 |  |  | 1 |  |  | 3 |  |  | 5 |  |  | 11 |  |  | 19 |  |  | 1
 | 6-No Knowledge | 9 |  |  | 0 |  |  | 6 |  |  | 0 |  |  | 0 |  |  | 7 |  |  | 1