Spreadsheet: 91636d1291309667-multiple-conditions-counting-he_data_forupload
Sheet: Sheet1

 |  |  |  |  | Severity |  |  |  |  | Usability Heuristic
 |  |  |  |  | 0 | 1 | 2 | 3 | 4 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
 |  | Description of Problem | Heuristic | Severity*
 |  | School & Homework Help | number(s) | (circle 1)
 |  | There is no way to exclude options from menu on left (you can only reduce results to one subheading). | 3, 7 | 2 minor |  |  | 1 |  |  |  |  | 1 |  |  |  | 1 |  |  |  |  | Severity |  |  |  |  | Usability Heuristic
 |  | Sometimes the links on the left (subheadings) do not seem to work. Ex., there are 238 results on the main page. Click on Disabilities to limit to only 34 resources. Click on Homework Help and you are again confronted with 238 results. It is not easy to know if your results have truly been modified. | 1, 4 | 2 minor |  |  | 1 |  |  | 1 |  |  | 1 |  |  |  |  |  |  |  | 0 | 1 | 2 | 3 | 4 | 1 Visibility of system status | 2 Match between system and the real world | 3 User control and freedom | 4 Consistency and standards | 5 Error prevention | 6 Recognition rather than recall | 7 Flexibility and efficiency of use | 8 Aesthetic and minimalist design | 9 Help users recognize, diagnose, and recover from errors | 10 Help and documentation
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Volume Of Defects within Heuristic
 |  | There are so many results when you first click into the School & Homework Help section it is overwhelming. The subheadings on the left are necessary to limit to a manageable number of resources, but it takes a bit to get used to seeking them out. | 7, 8 | 1 cosmetic |  | 1 |  |  |  |  |  |  |  |  |  | 1 | 1 |  |  |  | Positive Findings by HE |  |  |  |  |  |  |  |  | 0.5 |  |  |  | 0.5 | 0.5 | Volume of Positive findings within Heuristics
 |  | There is no back or level-up button or link. You must use the browser's back button to navigate backwards page by page. | 3, 5 | 2 minor |  |  | 1 |  |  |  |  | 1 |  | 1
 |  | It would be helpful to have a full expandable menu on the left; you never know whether you find further subheadings when you navigate into one subheading. | 1, 3, 7, 8 | 2 minor |  |  | 1 |  |  | 1 |  | 1 |  |  |  | 1 | 1
 |  | Subject area help is fantastic and one of the more robust and easy-to-understand areas of the site. The subject areas are all relevant to middle- and high-school and are very clear. | 2, 3, 6 | 0 no problem | 1 |  |  |  |  |  | -1 | -1 |  |  | -1
 |  | The ESL section is all written in English, which would not be very helpful to someone looking for help in the language. | 2, 5, 10 | 2 minor |  |  | 1 |  |  |  | 1 |  |  | 1 |  |  |  |  | 1
 |  | It is a bit confusing to have three similar sections on the main page of the For Teens section: School & Homework Help, A+ Writing Research Paper Guide, and Reading & Writing. Am I missing something if I don't navigate into all three sections? Why are they separate, and not all under the School section? | 1, 2, 8, 10 | 1 cosmetic |  | 1 |  |  |  | 1 | 1 |  |  |  |  |  | 1 |  | 1 |  | Severity |  |  |  |  | Usability Heuristic
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 0 | 1 | 2 | 3 | 4 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
 |  | There is no indication of how the resource results are sorted; by popularity? Worthiness? There is also no option to change the sort. | 3, 7, 10 | 1 cosmetic |  | 1 |  |  |  |  |  | 1 |  |  |  | 1 |  |  | 1
 |  | Narrower subjects would be helpful on the links, i.e., for girls, tutors, corporate site, etc… | 7 | 1 cosmetic |  | 1 |  |  |  |  |  |  |  |  |  | 1
 |  | Easy to navigate to sports, then to baseball and soccer | 1, 4, 6, 7, 8 | 0 no problem | 1 |  |  |  |  | -1 |  |  | -1 |  | -1 | -1 | -1
 |  | Not a significant source of resources; only 1 baseball (MLB) and 2 soccer (FIFA and MLS). Nothing specific to teens. | 2, 4 | 3 major |  |  |  | 1 |  |  | 1 |  | 1
 |  | Do a search for "baseball" in the For Teens section, however, and find 4 sites, including 2 of more interest to teens | 2, 4 | 0 no problem | 1 |  |  |  |  |  | -1 |  | -1
 |  | The format of each sub-section of For [NAME] is formatted differently. A few (School & Homework Help, Sports, Entertainment, & Arts, and Reading & Writing) are formatted identically. The rest are each unique, meaning you need to relearn the navigation for every section. | 4, 6 | 1 cosmetic |  | 1 |  |  |  |  |  |  | 1 |  | 1
 |  | It is not easy (or possible?) to find out why certain links are included or what the process is for including them. Some are obvious, professional sites from reliable sources. Others, such as some of the tutoring pages, are unsupported except by IPL. | 10 | 2 minor |  |  | 1 |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | Doing a search can bring up odd results. Ex. Search "social studies" in For Teens section. Result page shows "viewing 1 to 10 of 10," but there is a Next button. Click on that to find a result-less page that says "Viewing 11 to 10 of 10." | 1, 9 | 1 cosmetic |  | 1 |  |  |  | 1 |  |  |  |  |  |  |  | 1
 |  | When I navigate to a new page and want to scroll down immediately I'll use the down arrow (from my laptop primarily). However, the cursor is always automatically inserted into the search field, which only makes my last searches appear in a menu rather than making my page scroll down. | 3, 8 | 1 cosmetic |  | 1 |  |  |  |  |  | 1 |  |  |  |  | 1
 |  | Description of Problem | Heuristic | Severity*
 |  | School & Homework Help | number(s) | (circle 1)
 |  | There is no way to exclude options from menu on left (you can only reduce results to one subheading). | 3, 7 | 2 minor |  |  | 1 |  |  |  |  | 1 |  |  |  | 1
 |  | Sometimes the links on the left (subheadings) do not seem to work. Ex., there are 238 results on the main page. Click on Disabilities to limit to only 34 resources. Click on Homework Help and you are again confronted with 238 results. It is not easy to know if your results have truly been modified. | 1, 4 | 2 minor |  |  | 1 |  |  | 1 |  |  | 1
 |  | There are so many results when you first click into the School & Homework Help section it is overwhelming. The subheadings on the left are necessary to limit to a manageable number of resources, but it takes a bit to get used to seeking them out. | 7, 8 | 1 cosmetic |  | 1 |  |  |  |  |  |  |  |  |  | 1 | 1
 |  | There is no back or level-up button or link. You must use the browser's back button to navigate backwards page by page. | 3, 5 | 2 minor |  |  | 1 |  |  |  |  | 1 |  | 1
 |  | It would be helpful to have a full expandable menu on the left; you never know whether you find further subheadings when you navigate into one subheading. | 1, 3, 7, 8 | 2 minor |  |  | 1 |  |  | 1 |  | 1 |  |  |  | 1 | 1
 |  | Subject area help is fantastic and one of the more robust and easy-to-understand areas of the site. The subject areas are all relevant to middle- and high-school and are very clear. | 2, 3, 6 | 0 no problem | 1 |  |  |  |  |  | -1 | -1 |  |  | -1
 |  | The ESL section is all written in English, which would not be very helpful to someone looking for help in the language. | 2, 5, 10 | 2 minor |  |  | 1 |  |  |  | 1 |  |  | 1 |  |  |  |  | 1
 |  | It is a bit confusing to have three similar sections on the main page of the For Teens section: School & Homework Help, A+ Writing Research Paper Guide, and Reading & Writing. Am I missing something if I don't navigate into all three sections? Why are they separate, and not all under the School section? | 1, 2, 8, 10 | 1 cosmetic |  | 1 |  |  |  | 1 | 1 |  |  |  |  |  | 1 |  | 1
 |  | There is no indication of how the resource results are sorted; by popularity? Worthiness? There is also no option to change the sort. | 3, 7, 10 | 1 cosmetic |  | 1 |  |  |  |  |  | 1 |  |  |  | 1 |  |  | 1
 |  | Narrower subjects would be helpful on the links, i.e., for girls, tutors, corporate site, etc… | 7 | 1 cosmetic |  | 1 |  |  |  |  |  |  |  |  |  | 1
 |  | Easy to navigate to sports, then to baseball and soccer | 1, 4, 6, 7, 8 | 0 no problem | 1 |  |  |  |  | -1 |  |  | -1 |  | -1 | -1 | -1
 |  | Not a significant source of resources; only 1 baseball (MLB) and 2 soccer (FIFA and MLS). Nothing specific to teens. | 2, 4 | 3 major |  |  | 1 |  |  |  | 1 |  | 1
 |  | Do a search for "baseball" in the For Teens section, however, and find 4 sites, including 2 of more interest to teens | 2, 4 | 0 no problem | 1 |  |  |  |  |  | -1 |  | -1
 |  | The format of each sub-section of For [NAME] is formatted differently. A few (School & Homework Help, Sports, Entertainment, & Arts, and Reading & Writing) are formatted identically. The rest are each unique, meaning you need to relearn the navigation for every section. | 4, 6 | 1 cosmetic |  | 1 |  |  |  |  |  |  | 1 |  | 1
 |  | It is not easy (or possible?) to find out why certain links are included or what the process is for including them. Some are obvious, professional sites from reliable sources. Others, such as some of the tutoring pages, are unsupported except by IPL. | 10 | 2 minor |  |  | 1 |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | Doing a search can bring up odd results. Ex. Search "social studies" in For Teens section. Result page shows "viewing 1 to 10 of 10," but there is a Next button. Click on that to find a result-less page that says "Viewing 11 to 10 of 10." | 1, 9 | 1 cosmetic |  | 1 |  |  |  | 1 |  |  |  |  |  |  |  | 1
 |  | When I navigate to a new page and want to scroll down immediately I'll use the down arrow (from my laptop primarily). However, the cursor is always automatically inserted into the search field, which only makes my last searches appear in a menu rather than making my page scroll down. | 3, 8 | 1 cosmetic |  | 1 |  |  |  |  |  | 1 |  |  |  |  | 1
 |  | Description of Problem | Heuristic | Severity*
 |  | Finding answers for the worksheet: | number(s) | (circle 1)
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 0 No Problem
 |  | 1. What is the name of the children’s museum in Finland? |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 1 Cosmetic
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2 Minor
 |  | [NAME] glances at the page full of buttons and doesn't see an obvious choice. | 8 | 2 minor |  |  | 1 |  |  |  |  |  |  |  |  |  | 1 |  |  | 3 Major
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4 Cotastrophe
 |  | The screen tries to be helpful, with colorful buttons and categories, but it is too “busy” at first glance.  May be okay for casual browsing, but not very intuitive when one is looking for specific information. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Total
 |  | She types “finland childrens museum” into the search bar.  The first result returned is the “Metropolitan Museum of Art”. | 2, 4 | 3 major |  |  |  | 1 |  |  | 1 |  | 1
 |  | In fact, “museum” is the only search term highlighted on the first page full of results, as if the search engine ignored the first two query strings.
 |  | [NAME] goes back to the main page of KidSpace and, after looking more carefully, finds the “museums” link under the “Art & Music” button.  Clicking through brings up another busy page. | 8 |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  |  |  | 2 minor |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | COUNTIFS function in cells below
 |  | The three links in the left column are for [NAME], History and Science museums.  It's hard to tell which category a Children's museum might fall into. |  |  |  |  | 1
 |  | Fortunately, the first link in the main column is to a site called “Museums around the world”.  [NAME] decides this looks promising and follows the link, and finds an external (and only somewhat busy) page.  After a quick visual scan for “Finland”, [NAME] finds the answer she will be requiring of her students right near the top of the page:  “Ateneum for Children” | 8 | 0 no problem | 1 |  |  |  |  |  |  |  |  |  |  |  | -1
 |  | 2. What is the web address of Building Big, a website about large structures?
 |  | Ready to continue her self-imposed quest, [NAME] decides she needs to go back to the main KidSpace (or is it For Kids) page to begin a new search.  She clicks on the “For Kids” banner at the very top of the last IPL page she was on, expecting to go back to the [NAME] homepage, but is instead taken to the “Resources by Subject” page! | 4, 5 | 3 major |  |  |  | 1 |  |  |  |  | 1 | 1
 |  | This defies standard web conventions and appears to be a bad link!
 |  | Jean clicks on the round IPL logo on the top banner, then has to click “For Kids” again on the main IPL page, but is finally back where she wants to be. | 3 | 2 minor |  |  | 1
 |  | Should the site have links to ALL root pages on each page?  [NAME] had to click around to get where she needed to go, and might have even saved steps by clicking “back” a few times
 |  | Back at the main Kids page, [NAME] has already become distrustful of the search function, so she spends the time to search the various links under each colorful button. | 2, 4 | 2 minor |  |  |  |  |  |  | 1 |  | 1
 |  |  |  |  |  |  | 1
 |  | Unfortunately, the systems has”trained” the user not to use some of it's features.  [NAME] recognizes that the links can be helpful, but does not desire to use the search function again unless she has to.
 |  | Jean does a quick scan of the links and finds “Architecture” seems promising, and is right above the “Museums” link that she clicked for the last question.  The following page has a link to “Building Big” in the second position from the top.  [NAME] finds the address for the site is: “http://www.pbs.org/wgbh/buildingbig/ “ | 2 | 0 no problem | 1 |  |  |  |  |  | -1
 |  | 3.  Under the Reference section where can you go to see if school is canceled?
 |  | Jean clicks “back” to the kids homepage.  She has been directed to the “Reference” section, and the links under that header and button are “Homework Help”, “Dictionaries”, “Encyclopedias” and “more...”.  Obviously, “more...” is the better choice, and [NAME] easily finds “Cancellations.Com” on the next page. | 2 | 0 no problem | 1 |  |  |  |  |  | -1
 |  | 4.  In the Reading Zone what is the first site under the Myths and [NAME] section?
 |  | [NAME] is growing more comfortable with the site, and has adjusted to it's “quirks”.  She gets back to the [NAME] homepage in two clicks, once on the round IPL logo in the top left corner, then on the “Kid Space” button.  Clicking straight into “Reading Zone”, she easily finds “Myths and Fables” in the left navigation column, and finds a link to: “Whootie Owl's Stories to Grow By” | 2,6,8 | 0 no problem | 1 |  |  |  |  |  | -1 |  |  |  | -1 |  | -1
 |  | 5.  In Computer and the Internet, use the Text-To-Speech page to say your first and last name.
 |  | [NAME]'s confidence is growing and she gets herself to the main kids page and clicks straight into “Computers and Internet”.  However, the “Text to Speech” link doesn't jump out at her right away and she almost goes back to the main page to see what links are under the button for the section (she did remember seeing “games” and wonders if that would be helpful).  But before she does go back, she does finally see her link.  It's the fifth link down:  “AT&T Text-To-Speech ” | 6 | 0 no problem | 1 |  |  |  |  |  |  |  |  |  | -1
 |  | 6.  What year did the sport of snowboarding become an Olympic event?
 |  | [NAME] tears herself away from the fun of “Text-To-Speech” and continues her worksheet.  Two clicks and she's back at the main kids page again.  “Sports and Recreation” seems an obvious choice.  There's not a Snowboarding link in the left navigation column, but there is an Olympic Games link.  A click shows 3 choices and [NAME] chooses the “Featured Winter Olympic Sports” link.  Some quick navigating on the external site leads [NAME] to discover that snowboarding was declared an Olympic sport in: 1994 (but wasn't held until 1998) | 6 | 0 no problem | 1 |  |  |  |  |  |  |  |  |  | -1
 |  | 7.  In Our World what year was the Great Chicago Fire?
 |  | Back into the main page, [NAME] clicks the “Our World” button and scan the now familiar left navigation column.  She finds the “North America” and discovers that clicking the link gives her a smaller collection of links than she had on the previous page.  Perhaps these links act as filters?  She “filters” the results more by clicking on the “USA” navigation link, but still has a very long list of results, and none of the new navigation links seem to be an obvious choice to narrow down the search more. | 8 | 2 minor |  |  | 1 |  |  |  |  |  |  |  |  |  | 1
 |  | Too many choices leave the user feeling overwhelmed, even when they have developed a familiarity with the site or system.
 |  | Looking for an “escape route” from the glut of information, [NAME] decides to call again upon her old nemesis, the Search box.  She types in “chicago fire” and is instantly rewarded with her answer, lying in the description of the first suggested site:  1871 | 2, 8 | 0 no problem |  |  |  |  |  |  | -1 |  |  |  |  |  | -1
 |  |  |  |  | 1
 |  | Description of Problem | Heuristic | Severity*
 |  |  | number(s) | (circle 1)
 |  | Great front page (home page) layout, simple, quick easy to find the target. Effortless. | 7, 8 | 0 no problem |  |  |  |  |  |  |  |  |  |  |  | -1 | -1
 |  | Upon initial navigation to the IPL2.org site, it was very clear what was being offered, as well as intuitive how to get there. |  |  | 1
 |  | Navigation to newspapers is a radical change from the front page! Went from great big bubbles to jammed together text. Not fun, not friendly, spending time evaluating all the text. Realizes alphabetic order and can finally begin navigation. | 8 | 3 major |  |  |  | 1 |  |  |  |  |  |  |  |  | 1
 |  | Suggests world map in place of text (like the country map on another page inside the site).
 |  | Drills down on Washington state. Immediately lost, nothing stands out. All very plain. Large bold font in the main body I can eventually read to verify I'm in the right place. | 8 | 3 major |  |  |  | 1 |  |  |  |  |  |  |  |  | 1
 |  | Suggestions: How about placing KEY text first and making it the most visible? Using the bold font as bread crumb trail back to where I started.
 |  | Still on the Washington State page for Newspapers; | 6, 8 | 0 no problem | 1 |  |  |  |  |  |  |  |  |  | -1 |  | -1
 |  | Alphabetic list of cities in the left nav is good.  A picture with the cities labeled and hyperlinked is better.
 |  | Still on the Washington State page for Newspapers: | 7, 6 | 3 major
 |  |  |  |  |  |  |  | 1 |  |  |  |  |  |  | 1 | 1
 |  | Confused about where a better place to focus is. I'm driven to drill down into my city of selection in the left nav. I am not comfortable with the body of information in the middle. It looks too busy and I prefer avoid it for now.
 |  | Still on the Washington State Page for Newspapers: |  | 3 major
 |  |  | 8 |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | Too much fine text in the main body to be interesting. It's intimidating and makes me sad. I read a couple anyway and I see that the city in reference is not necessarily a listing in the subject. City of origin would be much better organization for the resources in the body of the page.
 |  | Navigation deeper into Washington State cities: | 1, 2 | 2 minor |  |  | 1 |  |  | 1 | 1
 |  | Drills into city from left nav and again the same header line in body of page makes me peer hard to the page to verify I've landed in the correct spot. This header line is the big bold text appearing at the top of the results page. With it is the number of results returned on the page.
 |  | Now in the city of Bremerton, on the Washington state site: | 3 | 2 minor |  |  | 1 |  |  |  |  | 1
 |  | Selecting the newspaper in the list of hits leads to Newspaper site immediately (the newspaper’s dot com site). I guess this acceptable. Assumed there would be some official [NAME] summary of the site I was about to go visit.  Great article found on Kitsap County teen as a most meritorious eagle scout.
 |  | Inside the Bremerton City page, Washington State page, Newspapers: | 3, 7 | 3 major |  |  |  |  |  |  |  | 1 |  |  |  | 1
 |  |  |  |  |  |  |  | 1
 |  | I want to navigate back to magazines from my place in the newspapers site and I’m immediately guessing. Nothing very obvious, consider back button as I give up looking for bread crumb trail. Suggestion: really pull out that bread crumb trail! make that bad boy obvious!
 |  | Inside the Bremerton City page, Washington State page, Newspapers: | 4, 7 | 3 major |  |  |  | 1 |  |  |  |  | 1 |  |  | 1
 |  | Was not sure which hyperlink to click on bread crumb trail, I finally decided to click on 'Home' thinking it would take me all the way back to the IPL home page. It in fact brought me back to the front page for [NAME] and Magazines where I did want to be. It was not clear to me however that I was going to land there (it was a guess).
 |  | Navigate to the [NAME] within [NAME] and Magazines site. | 6 | 3 major |  |  |  | 1 |  |  |  |  |  |  | 1
 |  | Same poor lists on magazines page. This is especially difficult now because these lists can be grouped in any way the author sees fit.  Does place importance on any one piece of information. Suggestion: remove the lists, bring big bubbly icons back.
 |  | Good consistent use of formatting throughout the newspapers and magazines site. All the very same and very boring text. Not taking my eyes to anything important. | 4 | 0 no problem | 1 |  |  |  |  |  |  |  | -1
 |  | Inside the Magazines Tab: | 8 | 3 major |  |  |  | 1 |  |  |  |  |  |  |  |  | 1
 |  | The first topic In the list is open with the listed available groupings. Art and Humanities frame is calling me in, although that is not what I want to look at. This immediately says to me it's the most important thing on the page. I spend time reading through the lists inside the body of that first topic before I realize it's not at all where I want to be.
 |  | Inside the Magazines Tab: | 7 | 2 minor |  |  | 1 |  |  |  |  |  |  |  |  | 1
 |  | Tried to close the frame containing the Arts and Humanities, just so I could condense the page and read the menu items quickly in a smaller view. That feature was not available. more time wasted trying to condense the page for easier reading.
 |  | Inside the Magazines Tab: | 8 | 2 minor |  |  | 1 |  |  |  |  |  |  |  |  |  | 1
 |  | I am looking for eagle scouts or scouting. I have no idea what discipline that would come under. I don't realize this until after reading the list of menu options. Nothing says intuitively to me 'Ah! This is it!' I went ahead and took a shot at entertainment and leisure and was immediately turned off by yet another list to read. Definitely time to do a search.
 |  | Inside the Magazines Tab: | 8, 7 | 0 no problem | 1 |  |  |  |  |  |  |  |  |  |  | -1 | -1
 |  | Search field stands out great! Very obvious, knew it was there the whole time. Easy to get to, intuitive to use. Search control is activated by enter key.
 |  | Inside the Magazines Tab: | 2 | 4 catastrophe
 |  | Search returns no results?!?!? Catastrophic! Eagle Scout publications are not within the domain of available information in the IPL? National Eagle Scout Association Organization (nsea.org). Suggestion: Add nsea.org to IPL |  |  |  |  |  |  | 1
 |  | Left site briefly to see what’s available outside the IPL for Eagle Scouts. | 3, 4, 7 | 4 catastrophe |  |  |  |  | 1 |  |  | 1 | 1 |  |  | 1
 |  | After searching google for my eagle scout magazine and getting great content on the first hit, I go back to IPL org to see what I might find next…
 |  | I'm still on the 'No Results Found' page. How do I get back to the front page? There are NO bread crumb trails, no real indication of where I'm at or where I've came from. Suggestion return the search results within the body of the frame that the content fits within, if no results found return "no results found" within the page in focus.
 |  | Inside the Magazines Tab: | 1, 3 | 4 catastrophe |  |  |  |  | 1 | 1 |  | 1
 |  | Hits back button to abandon the 'no results found' page and lands on the 'Home' page for newspapers and magazines. But I searched from the [NAME] page! And I had the 'Entertainment & Leisure' menu open!
 |  | From the Home page of Newspapers & Magazines | 1, 8 | 3 major |  |  |  | 1 |  | 1 |  |  |  |  |  |  | 1
 |  | I do another search, just for '[NAME]' this time. I get two hits, the scout report, something about InterNIC NET from University of Wisconsin, definitely not what I'm after. [NAME] is also available. No information to summarize that one, it is a dot com site though, so I don't have high hopes of a good credible site. Come to find out, it’s not really ‘Home’ it is [NAME]. With the other tab in focus, it’s on the Magazine main page.
 |  | Search results From the Home page of Newspapers & Magazines | 1 | 0 no problem | 1 |  |  |  |  | -1
 |  | Clicking on the link opens up the page in a new window. Good! helps keeping track of where I left the IPL site. I like that.
 |  | The site has NOTHING to do with boy scouts of any kind. Looks like a forum, a shoddy one at that. Top articles are: | 2 | 4 catastrophe |  |  |  |  | 1 |  | 1
 |  | -          Saint James Complex Hopefuls Camp Out For Apartment
 |  | -          Weezer Breaks In New Arena With Killer Set
 |  | -          BU Student Dies In Car Crash
 |  | I do not think I will be unleashing my 12 yr old students on this site. I’m abandoning this attempt to use this information and going to a much more structured approach before the parents of these kids have me fired!
 |  | Search results for generic topics/subjects: | 7, 2 | 4 catastrophe |  |  |  |  | 1 |  | 1 |  |  |  |  | 1
 |  | Hundreds of resources listed on one single page. Way too much!
 |  | Suggestion: further condense by subject.
 |  | Description of Problem | Heuristic | Severity*
 |  | Stately Knowledge IPL | number(s) | (circle 1)
 |  | Upon entering the IPL Bailey, bailey types "Iowa" in the search bar. The first returned provides [NAME] with a wealth of information on Iowa from its industry, people and an interactive timeline. It is the second link and third links that lead [NAME] to sites that are for business opportunities and traveling to Iowa. [NAME] has little use for these sites and wishes that the IPL would return sites relevant to the state of Iowa for her school project. | 8 | (2 minor) |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | The fourth link in the search results, is the IPL's stately knowledge page on Iowa. Here [NAME] Is able to find all the pertinent information needed for her report. [NAME] is excited to find such a wealth of knowledge. Her only complaint is that there are not pictures so she can see what a Wild Rose, or a Eastern Goldfinch look like, she also would like to hear the song of Iowa. | 8 | (2 minor) |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | While clicking between the tabs [NAME] realizes that the page shifts in her browser as the clicks between, State Links, Did You Know, and State's [NAME]. This doesn't set [NAME] back as she goes about gathering information for her report, she does note that it is weird that the webpage looks the same but must be different from tab to tab. | 4,8 | (2 minor) |  |  |  |  |  |  |  |  | 1 |  |  |  | 1
 |  | [NAME] on her next visit to the IPL decides to visit the Kids page and after searching for states, she sees the Stately Knowledge page link on the right hand side of the webpage. [NAME] thinks that it is odd that the color of the link closely matches the color of the background. She feels that this should change in case one of her color blind classmates was trying to use the site. | 5,8,6 | (2 minor) |  |  |  |  |  |  |  |  |  | 1 | 1 |  | 1
 |  | On the For Kids home page, [NAME] notices that the IPL has categories for many subjects but, there doesn't exist a category for social studies, she thinks that the IPL believes social studies to be lame just like her, or else it would have gotten its own category. | 4,8 | (2 minor) |  |  |  |  |  |  |  |  | 1 |  |  |  | 1
 |  | On the Stately Knowledge homepage, [NAME] sees what she believes to be a map of the United States, she does not recognize Iowa by its shape, or even know where Iowa is on the map. She is at first confused, since this webpage was designed for kids, but then she realizes she can scroll down and find the a link to Iowa further down the page. | 8,6,5 | (3 Major) |  |  |  |  |  |  |  |  |  | 1 | 1 |  | 1
 |  | On the Stately Knowledge page Bailey checks out the first few links: States Ranked by Size & Population, Stately Dates, and Chart of Knowledge. After scrolling through the lists, [NAME] wants to go back to the Stately Knowledge homepage but she doesn't see a return button at the bottom of the page, at the top of the page she sees a "Return to Stately Knowledge Home" link that is small and she nearly misses the link due to its location. She feels that the site should have a larger and more prominent return link at the top and bottom of the pages. | 3,4,8 | (2 minor) |  |  |  |  |  |  |  | 1 | 1 |  |  |  | 1
 |  | Another issue with returning to the home page that [NAME] became annoyed with is when she was on Iowa's page in Stately Knowledge there were no links to take her back to Stately Knowledge's home page. [NAME] had to go back to the IPL's homepage then navigate her way to Stately Knowledge. | 8 | (2 minor) |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | Description of Problem | Heuristic | Severity*
 |  |  | number(s) | (circle 1)
 |  | [NAME]'s first instinct is to search for "Presidents" on the IPL home page to locate the page his teacher recommended because he doesn't know what section to go to.  He gets lots of links but none are to the page his teacher showed him.  He can't find it! | 8 | 3 major |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | When he finally finds a link to "Presidents" after looking at each section on the main page one by one, he is bothered because it's in the "For Kids" section.  [NAME] is 13; he is not a kid anymore!  Now he doesn't even want to use this site because it's for kids way younger than him.  Why can't it be in the Teens section? | 2 | 2 minor |  |  |  |  |  |  | 1
 |  | When he arrives at the U.S. Presidents site, it's titled POTUS: Presidents of the United States.  Why didn't the link he clicked say that?  Also, now the banner on the top of the page says he's in "Special Collections" but that is not how he got here.  He's really confused. | 6 | 3 major |  |  |  |  |  |  |  |  |  |  | 1
 |  | [NAME] clicks on the link for [NAME] to begin his research.  There is a LOT of information on this page and it's hard to figure out where one section ends and where another begins because the font is all the same size and many things are bolded (not just headings).  The "navigation" buttons don’t stand out to [NAME], so he doesn’t realize he can "Jump to" a particular section on the page. | 8 | 1 cosmetic |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | [NAME] tries the search again to find more external websites.  He uses the search phrase "Grover Cleveland" and clicks search.  He doesn't realize that the page automatically opened in a new window and when he tries to click the "Back" button to return to the search results, he can't.  It takes him a minute to figure out what window to use. | 3, 5 | 2 minor |  |  |  |  |  |  |  | 1 |  | 1
 |  | The American flag logo that accompanies any POTUS links was confusing to [NAME].  He did not know what it meant.  At first he thought it meant the website was American.  He found the explanation eventually, but it wasn't obvious.  Maybe the links should just be a different color? | 4, 6 | 1 cosmetic |  |  |  |  |  |  |  |  | 1 |  | 1
 |  | [NAME] needs pictures of the Presidents, but is having a hard time finding them.  He figured there would be more pictures on the POTUS site or links to them for each President, but there aren't.  Some profiles have a "Media Resources" section and some don't. | 4 | 2 minor |  |  |  |  |  |  |  |  | 1
 |  | The Previous President and Next President links at the bottom of the page were very helpful, especially since [NAME] was looking at the Presidents in alphabetical order. | 1, 3, 7 | 0 no problem | 1 |  |  |  |  | -1 |  | -1 |  |  |  | -1
 |  | The various pages contained the vast majority of information he needed in one place. | 2, 3 | 0 no problem |  |  |  |  |  |  | -1 | -1
 |  |  |  |  | 1