Spreadsheet: 148947d1333628136-median-line-and-axis-help-on-chart-median-line-axis-help
Sheet: Survey by Pharmacy +- Median

Q1 2012 Data - JANUARY & FEBRUARY & MARCH
Division | RSA | [NAME] | Pharmacy | Ease of ordering (e.g. fax, phone) process | Medication accuracy (i.e. Right Drug/Right Patient) | Routine scheduled deliveries are on time | Stats are delivered within an appropriate timeframe | Medical Records are accurate | Medical Records are received by the agreed upon date | Pharmacy billing statements are accurate | Overall rating of the pharmacy's ability to meet your needs | Expertise of infusion (IV) services personnel | Expertise of consultant pharmacist | Expertise of other pharmacy services (ie: nursing, QA tech, customer service) | Staff education | Drug information provided by Pharmacists is useful | Assistance in resolving facility or patient concerns | Timely response to facility or patient concerns | Understanding of facility or patient concerns | Courtesy of pharmacy staff | Clear explanation and timely communication about medications that are not available for your order | Overall rating of the pharmacy's ability to meet your expectations | Average
West | Stand Alone | Solaro | APS [NAME]
Central | Kentucky | Meyer | Beeber
Southeast | Carolina | Henderson | Best Care
West | Stand Alone | Solaro | Bridgeport
West | Northern California | Wood | Broadway
West | Southern California | Wood | BURBANK
Southeast | Louisiana | [NAME], S | Campos
Mideast | Indianapolis | Schrader | Care
Southeast | Atlanta | Henderson | Carters
Northeast | West Pennsylvania | Lewis | CCRx - Kane, PA
Northeast | Eastern PA | Lewis | CCRX CHAMBERS
Northeast | Eastern PA | Lewis | [NAME]
Northeast | Eastern PA | Lewis | CCRX [NAME]
Northeast | Eastern PA | Lewis | CCRx Mechanicsburg
Southeast | Carolina | Henderson | CCRX of Raleigh
Northeast | Eastern PA | Lewis | CCRX Newport
Southeast | Arkansas | [NAME], S | Central Little Rock
West | Northern California | Wood | Creekside
Central | Kentucky | Meyer | D&R Lexington
Mideast | Indianapolis | Schrader | D&R Louisville
Central | St. Louis | Inman | Denman
Mideast | Perrysburg | Schrader | Eldercare
Central | Iowa | Inman | Enloe - Pharmacy Care Associates - Cedar Rapids, IA
Mideast | Chicago | Agonis | [NAME]
Mideast | Chicago | Agonis | Enloe Peoria
West | Pacific Northwest | Solaro | Evergreen Kirkland
West | Pacific Northwest | Solaro | Evergreen Medford
West | Pacific Northwest | Solaro | EVERGREEN OF PUGET SOUND
West | Pacific Northwest | Solaro | Evergreen Portland
West | Stand Alone | Solaro | Evergreen Spokane
Mideast | Virginia | [NAME], D | Extended Care Assoc
West | [NAME] | Wood | [NAME]
Southeast | Carolina | Henderson | Hickory
Central | Kentucky | Meyer | Home Care Cincy
Central | St. Louis | Inman | Home Pharm Services
Central | St. Louis | Inman | Interlock Columbia
Central | St. Louis | Inman | Interlock Florissant
Mideast | Perrysburg | Schrader | [NAME]
Central | St. Louis | Inman | Managed Healthcare
Northeast | New England | Rappa | McClelland
Northeast | Downstate New York | [NAME] | Med World
Southeast | Atlanta | Henderson | Medical Arts
Central | St. Louis | Inman | Medicate Farmington
Northeast | Stand Alone | [NAME] | Medico, Ontario, Canada
Southeast | Florida | [NAME], S | [NAME]
Northeast | Other | Lewis | NCP - NJ State Contract ([NAME])
Mideast | Wisconsin | Agonis | [NAME]
Northeast | Other | [NAME] | NCS at St. Camillus Hospital, NY
Central | St. Louis | Inman | [NAME]
Central | St. Louis | Inman | NCS Herin
Southeast | Carolina | Henderson | [NAME]
Central | Stand Alone | Inman | [NAME]
Mideast | Stand Alone | [NAME], D | [NAME]
Mideast | Stand Alone | [NAME], D | Neighborcare Richmond
Mideast | Stand Alone | [NAME], D | Neighborcare Roanoke
Southeast | Carolina | Henderson | Neighborcare S. Pines
Mideast | Maryland | [NAME], D | Neighborcare Salisbury
Northeast | New England | Lewis | North Shore
West | North Texas | Swart | OCR Albuquerque
West | North Texas | Swart | OCR Amarillo
Southeast | Carolina | Henderson | CCRX of Charlotte
Mideast | Maryland | [NAME], D | OCR Annapolis Junction
Central | Kentucky | Meyer | [NAME]
West | Southern California | Wood | [NAME]
West | [NAME] | Wood | OCR BILLINGS
West | Southern California | Wood | [NAME]
Southeast | Florida | [NAME], S | OCR Central FL
Mideast | Perrysburg | Schrader | OCR Central OH
West | Arizona | Solaro | OCR CHANDLER
West | Northern California | Wood | [NAME]
Northeast | Connecticut | Rappa | OCR Connecticut
West | South Texas | Swart | [NAME]
Mideast | Perrysburg | Schrader | [NAME]
Northeast | New Jersey | Lewis | OCR Edison
Southeast | Carolina | Henderson | OCR Florence
Mideast | Indianapolis | Schrader | [NAME]. [NAME]
West | North Texas | Swart | [NAME]. Worth
West | Colorado | Solaro | [NAME]
West | Colorado | Solaro | OCR Grand Junction
Northeast | West Pennsylvania | Lewis | OCR Greensburg
Northeast | Upstate New York | [NAME] | [NAME]
Mideast | Indianapolis | Schrader | [NAME]
West | South Texas | Swart | [NAME]
Southeast | Atlanta | Henderson | [NAME]
Southeast | Florida | [NAME], S | [NAME]
Northeast | Eastern PA | Lewis | [NAME] of Prussia
West | Northern California | Wood | OCR Lodi
West | North Texas | Swart | OCR Lubbock
Northeast | New England | Rappa | OCR Maine Westrook
Central | Tennessee | Meyer | OCR Memphis
Central | Stand Alone | Inman | OCR Minnesota
Central | Stand Alone | Meyer | OCR Morgantown
Mideast | Chicago | Agonis | [NAME]
West | South Texas | Swart | OCR Nacogdoches
Central | Tennessee | Meyer | OCR Nashville
Central | Iowa | Inman | OCR Nebraska
Northeast | New England | Rappa | OCR New Hampshire
Central | Stand Alone | Meyer | [NAME]
Mideast | Perrysburg | Schrader | OCR Northwest OH
Northeast | Eastern PA | Lewis | OCR of Williamsport
Southeast | Florida | [NAME], S | OCR Panama City
Central | St. Louis | Inman | OCR Pharmacy Midwest
West | South Texas | Swart | [NAME]
Northeast | West Pennsylvania | Lewis | OCR Pittsburgh
West | Colorado | Solaro | [NAME]
Mideast | Chicago | Agonis | OCR Quad Cities Davenport
West | Northern California | Wood | OCR Redding
West | Northern California | Wood | [NAME]
Northeast | Connecticut | Rappa | [NAME]
Northeast | Upstate New York | [NAME] | [NAME]
Central | Stand Alone | Inman | [NAME]
Southeast | Florida | [NAME], S | [NAME]
West | South Texas | Swart | OCR San Antonio
West | Southern California | Wood | OCR San Diego
Northeast | Eastern PA | Lewis | OCR Scranton
Mideast | Indianapolis | Schrader | OCR South Bend
Northeast | New Jersey | Lewis | OCR Southern NJ
Southeast | Carolina | Henderson | OCR Spartanburg SC
Northeast | Upstate New York | [NAME] | OCR Syracuse
Southeast | Florida | [NAME], S | OCR Tampa
Central | Tennessee | Meyer | OCR Tennessee
West | North Texas | Swart | [NAME]
Central | Iowa | Inman | OCR Urbandale
West | North Texas | Swart | OCR Waco
Northeast | Upstate New York | [NAME] | OCR Western NY
Northeast | New Jersey | Lewis | [NAME]
Southeast | Carolina | Henderson | [NAME]
West | Southern California | Wood | Pharmacy Advantage - Los Alamitos
West | Northern California | Wood | Pharmacy Advantage - Stockton
Southeast | Arkansas | [NAME], S | PHARMACY SOLUTIONS - JONESBORO
West | Southern California | Wood | Pharmacy Support Cerritos
West | Northern California | Wood | Pharmacy Support Hayward
Southeast | Louisiana | [NAME], S | Pharmed Holdings
Mideast | Wisconsin | Agonis | Pinnacle La Crosse
Mideast | Wisconsin | Agonis | Pinnacle Madison
Mideast | Indianapolis | Schrader | PRN
Mideast | Wisconsin | Agonis | [NAME]'s Milwaukee
Mideast | Other | Agonis | ROESCHENS WAU
Northeast | Upstate New York | [NAME] | Royal Care
Southeast | Carolina | Henderson | RX Services
Mideast | Virginia | [NAME], D | RX Services Abingdon
Central | Oklahoma | Inman | [NAME]
Central | Oklahoma | Inman | [NAME]
Northeast | Downstate New York | [NAME] | Shore
West | Arizona | Solaro | Southern [NAME]
Mideast | Perrysburg | Schrader | Specialized Grand Rapids
Mideast | Perrysburg | Schrader | Specialized Livonia
Mideast | Perrysburg | Schrader | Specialized West Branch
Northeast | Stand Alone | Rappa | Stat Care Pharmacy
Southeast | Louisiana | [NAME], S | Sterling Healthcare
Central | Tennessee | Meyer | [NAME]
West | [NAME] | Wood | Superior Care Idaho
West | [NAME] | Wood | Superior Care Salt Lake City
West | [NAME] | Wood | Superior Care St. George
Central | Kentucky | Meyer | Three Forks Apothecary
Southeast | Atlanta | Henderson | Unicare Prattsville
Southeast | Florida | [NAME], S | Vanguard Pharmacy Systems - Bradenton, FL
West | Arizona | Solaro | Village Southern Desert
Mideast | Virginia | [NAME], D | Williamsons Harrisonburg
Mideast | Virginia | [NAME], D | Williamsons Richmond
Mideast | Perrysburg | Schrader | Zellmed