Spreadsheet: 781559d1653414946-averageif-across-multiple-sheets-q1-agents-metrics-copy
Sheet: Week 2

Agent | Session | System | Working | Wrap | Idle | Talk In | Talk Out | Set | Holds | Tot. Talk
LESLEY BROWN | 1440 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1
LESIA HAWKINS | 3482.15 | 0.05744056593388185 | 0.09755467168272476 | 0.04845186642352187 | 0.7388107921829904 | 0.04069803617496852 | 0.01604372777354987 | 0.0007753830248553335 | 0 | 0.05674176394851838
NICHELLE RAINES | 3226.916666666667 | 0.01771040466905973 | 0.06809389768354723 | 0.005438628205459287 | 0.8678873021201869 | 0.01767425044547168 | 0.02287012886398264 | 0.000325388012292436 | 0 | 0.04054437930945433
NANCY STINE | 2674.883333333333 | 0.14307166044625 | 0.07671362613945781 | 0.06772257980098823 | 0.05466905098664742 | 0.2809779865788539 | 0.06975382103892383 | 0.306642657312157 | 0 | 0.3507318076177778
RACHEL WEBSTER | 2501.5 | 0.08784729162502497 | 0.0404890399093877 | 0.04010926777266973 | 0.04064894396695316 | 0.2589512958891332 | 0.08900659604237457 | 0.4416283563195416 | 0 | 0.3479578919315078
[NAME] | 2170.8 | 0.2379383944475155 | 0.1485397088630919 | 0.1554496038326884 | 0.1500905964007125 | 0.1801870278238438 | 0.05814292733861556 | 0.06896842945765001 | 0 | 0.2383299551624593
PATRICIA SMYRE | 2955.8 | 0.111284029140447 | 0.07035320387035658 | 0.06941155242799468 | 0.1041962694814715 | 0.49878205561946 | 0.0683627669891964 | 0.07728872048176466 | 0 | 0.5671448226086562
TRICIA CHAMBERS | 1226.816666666667 | 0.1647488758168159 | 0.05752014020024725 | 0.1529024983358013 | 0.1035607058919426 | 0.3194174625385482 | 0.1011696939232974 | 0.09812658778138543 | 0 | 0.4205871564618457
ONYX SLONE | 923.9 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0
LESLEY BROWN | 1440 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1
CORA WOODS | 1739.65 | 0.1420783874150931 | 0.0669387520478257 | 0.09977102673909505 | 0.09825731229461862 | 0.3890629341150997 | 0.136751645445923 | 0.06498433592964102 | 0 | 0.5258145795610227
AKIRA CROSS | 1188.4 | 0.008021990351172445 | 0.04179288679456973 | 0.2672220352294402 | 0.0391703130259172 | 0.4076349152922698 | 0.05257769550095365 | 0.183187478963312 | 0 | 0.4602126107932233
ROBIN HARRIS | 1408.133333333333 | 0.02083136066660354 | 0.03588675314837609 | 0.0583514818672474 | 0.09842817914970173 | 0.4415064861282075 | 0.1180996117791876 | 0.2208242590663763 | 0 | 0.5596060979073951
KIMBERLY BEAVERS | 922.3666666666667 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0
EBONY RICHARDSON | 818.8 | 0.02493486402865983 | 0.0325272756879987 | 0.0428879661292949 | 0.09524100309395864 | 0.5449234652336753 | 0.143482331867774 | 0.114822504478098 | 0 | 0.6884057971014492
PATRICIA WILLYARD | 2006.8 | 0.005431532788519034 | 0.03550428542953957 | 0.1623895422231081 | 0.09222809115673375 | 0.4856654042920737 | 0.05164108697096539 | 0.1666002258986114 | 0 | 0.5373064912630391
WENDY ALDRIDGE | 1440 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1
SHIRLEY LYALLS | 3491.766666666667 | 0.01709258923372123 | 0.04001794698003876 | 0.07712905596975743 | 0.05018949337966454 | 0.6245024008858935 | 0.02922589329183889 | 0.1615562322797438 | 0 | 0.6537282941777324
NAJEE KINLAW | 4166.683333333333 | 0.01234795060819757 | 0.3651905392378432 | 0.04183983264066943 | 0.3066267734929061 | 0.1450714197143212 | 0.02139991440034239 | 0.1066035735857057 | 0 | 0.1664713341146635
PAULA ADAMS | 3209.8 | 0.006210148088146716 | 0.01643923816644859 | 0.5397740253806051 | 0.0355214239724178 | 0.3113589631752757 | 0.008427316343697427 | 0.08143809583151597 | 0 | 0.3197862795189731
[NAME] | 2305.3 | 0.004128168423487904 | 0.0228314463771888 | 0.2658728437368961 | 0.06547231741349645 | 0.4540262294133808 | 0.04319032953050216 | 0.1402492806431556 | 0 | 0.4972165589438828
NICHOLLE MCKEE | 985.4166666666667 | 0.01463002114164905 | 0.02349260042283298 | 0.1280169133192389 | 0.1540295983086681 | 0.456321353065539 | 0.05978858350951374 | 0.1597124735729387 | 0 | 0.5161099365750529
[NAME] | 3309.866666666667 | 0.07176522719948436 | 0.08202747341282629 | 0.09920842732839183 | 0.08507392039961326 | 0.4640519255559136 | 0.05243413631969061 | 0.1442656300354496 | 0 | 0.5164860618756042
SHANTEL ARCHBOLD | 3171.75 | 0.00356270197840309 | 0.01190194687475368 | 0.0338193951814193 | 0.05294133102125536 | 0.2528362365676151 | 0.03496492472609758 | 0.6034313339113528 | 0 | 0.2878011612937127
CALESTINE YOUNG | 2986.616666666667 | 0.008253486386490845 | 0.03622828507173669 | 0.06666406245640272 | 0.1014079476776955 | 0.4865204216588447 | 0.07916985217386452 | 0.2180058817948961 | 0 | 0.5656902738327092
WENDY ALDRIDGE | 1440 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1
SHAQUANA PARKS | 1319.983333333333 | 0.00487379891160242 | 0.01500018939633076 | 0.06892763797522695 | 0.09512746373060263 | 0.4803848533441079 | 0.05026578618416899 | 0.2846879379790149 | 0 | 0.5306506395282768
CECILIA [NAME] | 3075.6 | 0.009423635496596871 | 0.01532492305024493 | 0.1587440932934495 | 0.1577144838947414 | 0.4907172584211211 | 0.0236268262019335 | 0.1437388910564877 | 0 | 0.5143440846230545
AMANDA THOMPSON | 2831.716666666667 | 0.004637940471916328 | 0.01645644867954068 | 0.5711141062841739 | 0.0463735190079045 | 0.2471586728898253 | 0.03115895540396579 | 0.08178195794070733 | 0 | 0.2783176282937911
TRAINEE | 1569.7 | 0.0001911193221634707 | 0.003068526894735725 | 0.001964281922235671 | 0.9913996305026438 | 0.003259646216899196 | 0 | 0.000116795141322121 | 0 | 0.003259646216899196
TRAINER LESLEY | 50.7 | 0.01479289940828402 | 0.8247863247863247 | 0 | 0.1604207758053912 | 0 | 0 | 0 | 0 | 0
TRAINER LESIA | 29.18333333333333 | 0 | 0 | 0 | 0.5910908052541405 | 0 | 0.4089091947458594 | 0 | 0 | 0.4089091947458594