Spreadsheet: 781559d1653414946-averageif-across-multiple-sheets-q1-agents-metrics-copy
Sheet: Week 6

Agent | Session | System | Working | Wrap | Idle | Talk In | Talk Out | Set | Holds | Tot. Talk
RICHARD | 39.81666666666666 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0
LESLEY BROWN | 2436.6 | 0.2014418999151824 | 0.1391624941858874 | 0.0735656242304851 | 0.1606541902651236 | 0.2572505403704616 | 0.09350461024925442 | 0.07402391310295768 | 0 | 0.350755150619716
LESIA HAWKINS | 1512 | 0.02412918871252205 | 0.3725970017636684 | 0.05273368606701939 | 0.4675485008818341 | 0.05055114638447972 | 0.03136022927689595 | 0.001080246913580247 | 0 | 0.08191137566137567
NICHELLE RAINES | 4509.433333333333 | 0.00637552390174671 | 0.04025635150018849 | 0.008334380520834106 | 0.8785989370430876 | 0.02208703236918165 | 0.04281764892854238 | 0.001519037868763998 | 0 | 0.06490468129772405
NANCY STINE | 3272.55 | 0.1347623922221713 | 0.03478429155653339 | 0.3179274062530238 | 0.02595835052176438 | 0.1710898229209638 | 0.0419957932906551 | 0.2730490494161027 | 0 | 0.2130856162116188
RACHEL WEBSTER | 3328.116666666667 | 0.120338329485645 | 0.03439883417548464 | 0.04874128010336175 | 0.06617856946120679 | 0.2278916504329275 | 0.06211721343903207 | 0.4399535272701777 | 0 | 0.2900088638719596
[NAME] | 1170.933333333333 | 0.2699698246413118 | 0.179059439763152 | 0.1204736961967661 | 0.1792444773400136 | 0.1420234570712822 | 0.03880095650193578 | 0.07014347529036667 | 0 | 0.1808244135732179
PATRICIA SMYRE | 2488.816666666667 | 0.2249797427157485 | 0.09720148129298398 | 0.06766267771163004 | 0.1198025835571122 | 0.2082180956143817 | 0.08438414507563838 | 0.1975034989854617 | 0 | 0.2926022406900199
TRICIA CHAMBERS | 2065.15 | 0.1863545020942789 | 0.09544100912766627 | 0.1103148278171884 | 0.1546538185281134 | 0.2136245147648678 | 0.08351290059640544 | 0.1553075240700837 | 0 | 0.2971374153612732
ONYX SLONE | 2533.55 | 0.1823659818568149 | 0.1195029372487879 | 0.09761007282271912 | 0.208113779742522 | 0.2287764862215731 | 0.05123246038167788 | 0.1120890976429647 | 0 | 0.280008946603251
AKIRA CROSS | 1381.416666666667 | 0.01039995174036316 | 0.03460215961874888 | 0.2337938107015746 | 0.03366109670024733 | 0.3917234722808713 | 0.05598117874162998 | 0.2393557338481029 | 0 | 0.4477046510225012
ROBIN HARRIS | 873.1333333333333 | 0.01080400091624036 | 0.01845842559364741 | 0.05527983507673515 | 0.0329655646331221 | 0.4009887760555852 | 0.05556616018935635 | 0.4253264106283882 | 0 | 0.4565549362449418
KIMBERLY BEAVERS | 1310.15 | 0.003091249093615235 | 0.03262985154371636 | 0.1383174954521747 | 0.1491813914437278 | 0.3721584042539658 | 0.0263837474080576 | 0.2762151916447226 | 0 | 0.3985421516620234
EBONY RICHARDSON | 504.35 | 0.01536631307623674 | 0.04573543504841214 | 0.06139916063580185 | 0.07686461121575625 | 0.4996199729024156 | 0.1107696374871947 | 0.1894187237698688 | 0 | 0.6103896103896104
SHAQUANA PARKS | 718.05 | 0.001647981802567138 | 0.01541211150569831 | 0.06269294153146253 | 0.09685955017060094 | 0.4519880231181673 | 0.04549358215537451 | 0.3246059930831187 | 0 | 0.4974816052735417
WENDY ALDRIDGE | 823.2666666666668 | 0.002996194023807595 | 0.03115636893675601 | 0.1389383755769698 | 0.137197343914487 | 0.3922382379140011 | 0.02562960563608389 | 0.2680783869139201 | 0 | 0.4178678435500849
SHIRLEY LYALLS | 2935.766666666667 | 0.02336130255583436 | 0.04256696149784837 | 0.08864237621064343 | 0.0573501527142257 | 0.2333348472290032 | 0.0513380945352151 | 0.5027477206408321 | 0 | 0.2846729417642183
NAJEE KINLAW | 1788.833333333333 | 0.01917450852510947 | 0.09008664865368489 | 0.09290040063356 | 0.111627690300941 | 0.3575328426348644 | 0.08281934221559675 | 0.2438833504146091 | 0 | 0.4403521848504612
ARMANI HOOD | 1273.883333333333 | 0.00120366857247524 | 0.01702144361728573 | 0.1363416325409182 | 0.06465793570839819 | 0.4038569727735403 | 0.01986053144584146 | 0.3557756466447738 | 0 | 0.4237175042193816
PAULA ADAMS | 3021.833333333333 | 0.004765319066791684 | 0.02293309800893498 | 0.1453477469527329 | 0.06537973636313499 | 0.3366499365727209 | 0.008024929678451274 | 0.1132480282389278 | 0 | 0.3446748662511721
[NAME] | 2856.166666666667 | 0.007352512108303669 | 0.02183579389624788 | 0.08092431580790102 | 0.07114430763844312 | 0.4855108828849857 | 0.04950691486257805 | 0.2804983369317851 | 0 | 0.5350177977475638
[NAME] | 1560.516666666667 | 0.004111886020655552 | 0.02315472439683439 | 0.2596682722602557 | 0.1875660838824749 | 0.4018113658937746 | 0.01062682231312279 | 0.1108713994296761 | 0 | 0.4124381882068974
NAISHA HARRY | 524.5666666666666 | 0.009499904683230604 | 0.01156510135349812 | 0.2211031327444876 | 0.09852576729999363 | 0.4134523733875581 | 0.02408337040096588 | 0.2189426193048231 | 0 | 0.437535743788524
CHASITY DAVIS | 1146.15 | 0.006965347758437669 | 0.01643182247815149 | 0.1421716180255638 | 0.08112667044743999 | 0.4791693931858832 | 0.03203478311448472 | 0.2407625528944728 | 0 | 0.5112041763003679
[NAME] | 3690.15 | 0.1189608371836737 | 0.1332375829347497 | 0.0941244484189893 | 0.08905690373923374 | 0.3133747950625314 | 0.06894028698020406 | 0.1800559146195502 | 0 | 0.3823150820427354
SHANTEL ARCHBOLD | 2789.45 | 0.008078056008651647 | 0.01685517455651353 | 0.08211296133646417 | 0.1062276314924687 | 0.3843529489086857 | 0.04806204329407828 | 0.3522856955074776 | 0 | 0.432414992202764
CALESTINE YOUNG | 2835.05 | 0.04623081309559501 | 0.05359693832560272 | 0.08507198579684072 | 0.1029435106964604 | 0.3912982134353891 | 0.05416718106088664 | 0.2658918420016108 | 0 | 0.4454653944962758
CECILIA [NAME] | 2204.2 | 0.00656322777727369 | 0.01007168133563197 | 0.1598690378973475 | 0.1272721773583764 | 0.474979584429725 | 0.01072951637782416 | 0.2103408644103681 | 0 | 0.4857091008075492
AMANDA THOMPSON | 1588.35 | 0.006537182191162735 | 0.02482660202935961 | 0.08709247541998509 | 0.09490981206912834 | 0.4475398998961186 | 0.07669384371622542 | 0.2612039747746613 | 0 | 0.5242337436123441
TRAINEE | 2241.166666666667 | 0.009325500111549045 | 0.08078381795195956 | 0.008254629285342457 | 0.8889863910165837 | 0.0100096675838477 | 0.00232022012344761 | 0.0003197739272700231 | 0 | 0.01232988770729531
TRAINER LESLEY | 1057.933333333333 | 0.02002331589892243 | 0.08785997857457938 | 0.2092759468145441 | 0.2401222509294852 | 0.3102589955258682 | 0.01301279223643582 | 0.1183912029743525 | 0 | 0.323271787762304
TRAINER LESIA | 74.51666666666667 | 0 | 0 | 0 | 0.9369268619995528 | 0 | 0.06307313800044734 | 0 | 0 | 0.06307313800044734
[NAME] | 41.16666666666667 | 0.002024291497975709 | 0.04574898785425101 | 0.774493927125506 | 0.02510121457489878 | 0 | 0.1526315789473684 | 0 | 0 | 0.1526315789473684