Spreadsheet: 076f1358-5f26-4282-9399-5dfe37932d1f
Sheet: Sheet1

 |  | products: | BlackBoard 9.1, Moodle 2.0, Sakai 3.0
 |  | Criteria
critical requirement | weight |  |  |  |  | Bb9.1 | Moodle | Sakai
 | 20 | Architecture |  | comment | team member responsible for eval
 |  |  | performance
crit |  |  | light on bandwidth
crit |  |  | scalability: must handle 10000 concurrent connections, or 5000 logged in users at acceptable performance - can the server deal with our load
crit |  |  | redundancy/failover/stability, i.e. can the product cluster, work with a load balancer
 |  |  | standards
 |  |  | Open: standards supported, APIs available, extensible with quiz engine, ePortfolios etc,
 |  |  | standards supported
 |  |  | APIs available
 |  |  | custom integration possible: provisioning, Student system, portal, UI (e.g. mobile) , media integration
 |  |  | Access to other file systems (NetApp, Sharepoint, …)
 |  |  | technology
 |  |  | technology stack fit, incl database, platform
 |  |  | browser dependencies low, not too dependent on browser version
 |  |  | [NAME] preferably low [NAME] dependency on client side
 |  |  | Netapp and Sharepoint integration for storing content, including multimedia
crit |  |  | mobile use - see functionality;  near full functionality via Web or mobile app. Light in bandwidth
 |  |  | off-line use - see functionality: content, mark tests/assignments, answer quizzes - lecturers and students
 |  |  | Integration
 |  |  | UI integration
 |  |  | portal fit/integration, not just Oracle appserver - be able to present portlets/web parts
 |  |  | back end integration
 |  |  | SIS
 |  |  | scheduling
crit |  |  | SSO support, LDAP and or AD support - AD more important
 |  |  | web services (e.g. Rest, Soap, XML-RPC, AMF)
 |  |  | API availability, documentation
 | 10 | Vendor/Support company/Market acceptance
 |  |  | technical support
 |  |  | country and regional support/presence available
 |  |  | user community
 |  |  | number of employees / OpenSource: size of user community / commercial support
 |  |  | can we obtain a support contract (even for Open source)
 |  |  | Open Source: how active is the community
 |  |  | references from Universities of similar size, complexity
 |  |  | market share
 |  |  | number of years in market
crit |  |  | installed base at tertiary institutions
 |  |  | local
 |  |  | international
 | 15 | Financial
 |  |  | software
 |  |  | total licence cost (initial, annual)
 |  |  | is licence model reasonable in terms of metrics, virtualisation (i.e. not bound to particular hardware platform, CPU count etc), user count,
 |  |  | cost of accommodating partnerships with other insitutions
 |  |  | TCO (including support costs, size of support /developer team) difficult to quantify
 |  |  | cost of add-on components, portfolio, mobile, off-line marking, quiz module
 |  |  | hardware
 |  |  | hardware costs
 |  |  | implementation/development
 |  |  | implementation cost
 |  |  | training cost
 |  |  | if a developer is required - estimated cost
 |  |  | cost of monitoring tool
 | 40 | Functionality
 |  | 5 | T&L integration/pedagogy - degree of "fit" to our university
 |  |  | supports blended interactive and collaborative learning
 |  |  | non-tool based instructional model (should not need to know which tools to use)
crit |  | 15 | parity with Vista, or more
 |  |  | dealing with content delivery (learning modules)
 |  |  | communication tools (mail, forums, chat)
 |  |  | assessment (quiz question types, assignments)
 |  |  | user management on system (tracking, reports)
 |  |  | learning hierarchy | low importance
 |  |  | use university primary mail system
 |  |  | tracking, groups, selective release
 |  |  | Web2: blogs and wikis
 |  |  | social media integration
 |  |  | prompt on activity through email
 |  |  | support Turnitin, respondus
 |  |  | integration with SMS gateway
 |  | 5 | backwards compatibility/migration effort
 |  |  | migration tools
 |  | 10 | useability
 |  |  | user feedback (lecturers, students, admins)
 |  |  | look and feel, ease of use
 |  |  | off-campus (PC and mobile), ADSL, 3G, dial-up?
 |  |  | off-line - watter dienste, uitspel - inhoud, take, quizzes
 |  |  | on-campus (speed, responsiveness)
 |  |  | mobile use
 |  |  | Language
 |  |  | languange packs available | low importance
 |  |  | multi-language support | low importance
 |  |  | [NAME] char support, eg UTF8 | high importance
 |  |  | disability support - support for screen readers
 |  |  | Ajax - responsiveness, light in bandwidth
 |  |  | theme per faculty?
 |  |  | branding, fit with corporate policy
 |  |  | support of templates for corporate branding
 |  | 5 | fit into regional and global co-operation (not licence issue) - schools, national, international - which system is un use, familiarity
 |  |  | is system a stumbling block in co-operation
 |  |  | provide our courses to schools, other institutions
 |  |  | familiarity with the system (e.g. if same system is used in schools - easier for new students)
 |  |  | license limitations
 | 15 | Support effort/change management
 |  |  | resources and cost to Center for Teaching and Learning
 |  |  | resources and cost  to IT
 |  |  | knowledge base for user support
 |  |  | materials available for support
 |  |  | materials available for training
 |  |  | support "intensity"
 |  |  | impact on users (extent of training, communication required)
 |  |  | downtime for system maintenance, (hot backups)
 |  |  | parallel systems (new system next to Vista)
total