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Sheet: Sheet1

Finance | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Unnamed: 4 | Unnamed: 5
Pathway: Financial & Investment Planning
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
FNPA01.01 | Product Knowledge | #5: Fundamentals of Financial Management and Investment Planning | Examine characteristics to distinguish between stocks, bonds, and commodities. | Compare stocks, bonds, and commodities to determine advantages. | Define stock, bond, and commodity.
 |  |  |  |  | Determine appropriate use of stocks, bonds, and commodities.
 |  |  |  | Process stocks, bonds, and commodity investments to calculate rates of return. | Identify initial investment.
 |  |  |  |  | Identify the current value of the investment.
 |  |  |  |  | Identify the length of time the investment is held.
 |  |  |  |  | Calculate the performance of the investment product.
 |  |  |  | Process stocks, bonds, and commodity investments to assess the risks involved. | List the risks of owning stocks, bonds, and commodities.
 |  |  |  |  | Determine the acceptable risk tolerance of owning stocks, bonds, and commodities.
FNPA01.02 | Product Knowledge | #5: Fundamentals of Financial Management and Investment Planning | Examine characteristics to distinguish between insurance and annuity products. | Compare insurance and annuities to determine advantages. | Define insurance and annuity.
 |  |  |  |  | Determine appropriate use of insurance and annuities.
 |  |  |  | Process information to explain insurable risk. | Identify risk hazards and perils.
 |  |  |  |  | Describe the four risk management techniques.
 |  |  |  | Compare term and whole life insurance to determine advantages. | List the characteristics of term and whole life insurance.
 |  |  |  |  | Determine appropriate use of term and whole life insurance.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Describe the two basic types of annuities to meet client needs. | Define immediate annuity and deferred annuity.
 |  |  |  |  | Determine appropriate use of immediate annuity and deferred annuity.
 |  |  |  | Process annuity investment to calculate the return on investment. | Identify the amount of the initial annuity contribution.
 |  |  |  |  | Identify the current value of the annuity contribution.
 |  |  |  |  | Identify the length of time the annuity is held.
FNPA01.03 | Product Knowledge |  | Examine characteristics to distinguish between secured and unsecured credit. | Compare secured and unsecured credit to determine advantages. | Define secured and unsecured credit.
FNPA01.03 | Product Knowledge | #5: Fundamentals of Financial Management and Investment Planning | Examine characteristics to distinguish between secured and unsecured credit. | Compare secured and unsecured credit to determine advantages. | Identify the sources of secured and unsecured credit.
 |  |  |  |  | Determine appropriate use of secured and unsecured credit.
 |  |  |  | Compare secured vs. unsecured credit to arrive at cost factors and determine advantages. | Determine the annual percentage rate of interest.
 |  |  |  |  | Determine the length of the repayment period.
 |  |  |  |  | Determine the initial costs.
FNPA01.04 | Product Knowledge | #5: Fundamentals of Financial Management and Investment Planning | Follow appropriate steps to develop an investment plan. | Prepare money management documents to meet needs of client. | Develop an income and expense statement.
 |  |  |  |  | Develop a balance sheet.
 |  |  |  | Review family needs to identify risk tolerance. | Compare risk and reward.
 |  |  |  |  | Define inflation, industry, market, and interest rate risks.
 |  |  |  |  | Analyze time issues of families in various stages of life cycle.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Process information to project rates of return. | Compare rates of return between stocks, bonds, savings instruments, and annuities.
 |  |  |  |  | Analyze risks associated with stocks, bonds, savings instruments, and annuities.
 |  |  |  | Select appropriate investment to provide desired rate of return. | Match individual life cycle stages with appropriate risks.
 |  |  |  |  | Match individual life cycle stages with appropriate investment vehicles.
FNPA01.05 | Product Knowledge | #5: Fundamentals of Financial Management and Investment Planning | Develop a financial plan to address client needs. | Review client’s financial information to determine current financial situation. | Interpret a balance sheet.
 |  |  |  |  | Analyze expenditure patterns.
 |  |  |  |  | Interpret a tax return.
 |  |  |  | Review appropriate information to set financial goals. | Define goals.
 |  |  |  |  | List five typical financial goals for members in each life cycle stage.
 |  |  |  |  | Design an implementation plan.
 |  |  |  |  | Describe an evaluation process appropriate to financial planning.
 |  |  |  | Review appropriate information to recommend a financial plan. | Describe alternative mediums/methods for presenting a financial plan.
 |  |  |  |  | Develop two methods of soliciting feedback from clients.
 |  |  |  | Review appropriate information to evaluate the success of a financial plan. | Calculate the rate of return on investments.
 |  |  |  |  | Compare goals and outcomes of the plan.
 |  |  |  |  | Review a plan for appropriate actions/implementation.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
FNPA01.06 | Product Knowledge | #5: Fundamentals of Financial Management and Investment Planning | Use tax preparation procedures to determine tax liability. | Review previous tax returns to establish a client tax history. | Describe the five filing statuses.
 |  |  |  |  | List sources of income.
 |  |  |  |  | List sources of deductions taken.
 |  |  |  |  | Determine if estimated taxes were paid.
 |  |  |  | Review income, deductions, and credits to determine current financial position. | List types of income, deductions, and credits.
 |  |  |  |  | Calculate the tax benefit of a deduction and credit.
 |  |  |  |  | Calculate the cost of income sources.
 |  |  |  | Reference the latest tax code to guide  tax return preparation. | Identify the purpose of tax forms and schedules.
 |  |  |  |  | Accurately complete the form.
 |  |  |  |  | Accurately calculate the tax liability.
FNPA02.01 | Federal/State Regulations | #8: Regulatory Requirements for Financial and Investment Planning | Review most current state and federal regulations to apply the tax code professionally. | Check earnings and sources to establish gross income. | List types of income that are taxable.
 |  |  |  |  | List types of income that are non-taxable.
 |  |  |  | Examine all qualifying conditions to determine tax exclusions. | List seven tax exclusions.
 |  |  |  |  | Calculate the cash benefit of an identified tax exclusion.
 |  |  |  | Review life-style and family status to determine a tax deduction. | List seven basic types of itemized deductions.
 |  |  |  |  | Calculate the cash benefit of an identified tax deduction.
 |  |  |  | Examine state and federal laws to identify tax credits. | List five tax credits.
 |  |  |  |  | Calculate the cash benefit of an identified tax credit.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Explain estimated tax payments to help client manage unanticipated income. | Explain the rules requiring estimated tax payments.
 |  |  |  |  | Determine types of clients who may need to use estimated tax payments.
 |  |  |  | Review the purpose of tax reporting forms to properly complete six basic schedules and forms. | Differentiate between Forms 1040, 1040A and 1040EZ.
 |  |  |  |  | Explain the use of [NAME]
 |  |  |  |  | Explain the use of [NAME]
 |  |  |  |  | Explain the use of [NAME]
FNPA02.02 | Federal/State Regulations | #8: Regulatory Requirements for Financial and Investment Planning | Research the regulatory requirements of financial and investment planning and security sales to assure compliance with codes. | Examine federal publications to identify the regulatory requirements of federal agencies. | Explain the requirements of the Securities Exchange Commission.
 |  |  |  |  | Explain the requirements of the CFTC.
 |  |  |  | Review appropriate state and self-regulatory materials to identify regulatory requirements. | Explain the requirements for an identified state.
 |  |  |  |  | Explain the requirements of the NASD.
FNPA02.03 | Federal/State Regulations | #8: Regulatory Requirements for Financial and Investment Planning | Plan appropriate education activities to achieve licensing and certification requirements. | Examine licensing requirements to complement career goals. | Identify the purpose of licensing.
 |  |  |  |  | Identify which groups govern licensing procedures.
 |  |  |  |  | Identify the three most often used components of licensing.
 |  |  |  |  | Identify examination requirements for particular investment products or advice.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Examine certification requirements to plan career goals. | Identify the purpose of certification.
 |  |  |  |  | Identify which groups govern certification procedures.
 |  |  |  |  | Identify the three most often used components of certification.
FNPA03.01 | Customer Service | #9: Customer Service in Financial and Investment Planning | Use appropriate methods to communicate with clients. | Use people skills to greet and dismiss clients. | Welcome the client.
 |  |  |  |  | Direct the client.
 |  |  |  |  | Treat the client in a courteous manner.
 |  |  |  | Use appropriate responses to address client inquiries. | Provide the client with accurate and necessary information.
 |  |  |  |  | Reflect company policy in responses.
 |  |  |  |  | Address client inquiries in a polite and courteous manner.
 |  |  |  | Use appropriate methods to handle telephone and electronic communication. | Respond to the inquiries.
 |  |  |  |  | Communicate in a professional and courteous manner.
 |  |  |  |  | Record and forward information accurately.
FNPA03.02 | Customer Service | #9: Customer Service in Financial and Investment Planning | Exercise appropriate techniques to interview clients. | Identify ways to gather information. | Describe an information intake form.
 |  |  |  |  | Describe methods for verbally gathering information.
 |  |  |  | Use telephone and in-person methods to interview clients. | Explain telephone interviewing.
 |  |  |  |  | Describe in-person interviewing.
 |  |  |  | Ask well-planned questions to conduct an effective interview. | Plan follow-up questions.
 |  |  |  |  | Use open-ended questions.
 |  |  |  |  | Use close-ended questions.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
FNPA03.03 | Customer Service | #9: Customer Service in Financial and Investment Planning | Use people skills to conduct client conferences. | Develop an agenda to conduct a client conference. | Develop a basic agenda for the first client conference.
 |  |  |  |  | Develop an agenda for a client conference to make recommendations.
 |  |  |  |  | Develop an agenda for a client conference to discuss implementation plan.
 |  |  |  |  | Develop a basic agenda for an evaluative client conference.
 |  |  |  | Use various presentation mediums to conduct a client conference. | Use graphs and charts.
 |  |  |  |  | Use verbal interaction when appropriate.
 |  |  |  |  | Prepare follows-up materials to present to clients.
[NAME] | Customer Service | #9: Customer Service in Financial and Investment Planning | Review client financial information to develop a client’s account statement. | Explain the purpose of a client's account statement to enhance client awareness. | Include all pertinent information on every client communication.
 |  |  |  |  | Define at least three other uses for client account statements.
 |  |  |  | Format client account statements to reflect current status. | Differentiate between types of data for client account statements.
 |  |  |  |  | Explain the use of transaction information.
 |  |  |  |  | Explain the purpose of financial status information.
 |  |  |  |  | Verify that clients can read and interpret account statements.
FNPA03.05 | Customer Service | #9: Customer Service in Financial and Investment Planning | Employ people skills to respond to client complaints. | Outline a process to address client complaints. | Listen to client complaints.
 |  |  |  |  | Identify the underlying cause of complaints.
 |  |  |  |  | Describe alternative methods of addressing client complaints.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (C0NTINUED) | Experiment with methods to address client complaints. | Describe written responses to complaints.
 |  |  |  |  | Describe verbal responses to complaints.
 |  |  |  |  | Write a response to a client complaint.
 |  |  |  |  | Write a script to respond to a client complaint.
 |  |  |  | Develop follow-up procedures to demonstrate concern for client complaints. | Explain why follow-up is important.
 |  |  |  |  | Determine methods of following-up on client complaints.
 |  |  |  |  | Write a follow-up plan.
FNPA04.01 | Financial Planning | #10: Financial Planning | Examine client’s money management patterns to determine a client’s financial situation. | Review a client's current financial situation to determine net worth. | Identify needed documents to calculate a client's net worth.
 |  |  |  |  | Calculate a client's net worth.
 |  |  |  | Review a client's income and expenditures to determine cash flow. | List documents needed to calculate a client's income and expenditures.
 |  |  |  |  | Calculate a client's monthly or annual income.
 |  |  |  |  | Calculate a client's monthly or annual expenditures.
 |  |  |  | Review a client's financial information to determine tax liability. | Determine the tax liability for the previous year.
 |  |  |  |  | Calculate estimated taxes for the current year.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
FNPA04.02 | Financial Planning | #10: Financial Planning | Develop procedures to create a financial plan. | Guide the client through effective planning to establish financial goals. | Determine a client's life-cycle stage.
 |  |  |  |  | List five financial goals for each life-cycle stage.
 |  |  |  |  | Identify the insurable risks.
 |  |  |  |  | Identify five financial goals.
 |  |  |  |  | Identify the investment risks.
 |  |  |  |  | Determine how the plan will be evaluated.
 |  |  |  | Make financial recommendations to meet client needs. | Write a financial plan.
 |  |  |  |  | Plan the presentation to client.
 |  |  |  |  | Present the financial plan.
 |  |  |  |  | Develop an action plan.
 |  |  |  | Evaluate the financial plan to determine realization of goals. | Calculate the rate of return on investments.
 |  |  |  |  | Compare goals to outcomes of the plan.
 |  |  |  |  | Make an action plan for implementing recommendations.
FNPA04.03 | Financial Planning | #10: Financial Planning | Describe procedures necessary to execute financial transactions. | Examine asset management to determine advantages. | Differentiate between a financial product and a financial service.
 |  |  |  |  | Compare and contrast brokerage services and asset management services.
 |  |  |  |  | Evaluate the advantages of offering asset management services.
 |  |  |  | Describe the documentation necessary to execute financial transactions. | Summarize the rules and procedures governing new accounts.
 |  |  |  |  | Explain the importance of knowing the financial and investment needs of  the client.
 |  |  |  |  | Identify necessary information on a new account form.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
FNPA05.01 | Operations | #11: Financial and Investment Planning Procedures | Use financial information to manage client records. | Use organizational skills to maintain accurate client records. | Describe laws and regulations relevant to client record management.
 |  |  |  |  | Describe a basic record management system.
 |  |  |  |  | Identify software for client records.
 |  |  |  | Use invoicing and billing systems to organize records of company activities. | Explain the difference between invoicing and receiving payments.
 |  |  |  |  | Differentiate between fee-for-service, commission, and hourly fee structures.
 |  |  |  |  | Identify software for invoice and billing systems.
FNPA05.02 | Operations | #11: Financial and Investment Planning Procedures | Develop procedures to adhere to compliance plan. | Describe the procedures to maintain a compliance plan. | Identify standardized rules for the financial planning industry.
 |  |  |  |  | Describe the best practices to comply with industry rules.
FNPA05.03 | Operations | #11: Financial and Investment Planning Procedures | Use data bases and other computer management tools to manage office records. | Maintain office records to insure accuracy and compliance with regulations. | Describe the laws and regulations associated with record management.
 |  |  |  |  | Describe a basic record management system.
 |  |  |  |  | Identify software to maintain a firm’s record systems.
 |  |  |  | Maintain time records to insure accuracy. | Describe the purpose of maintaining time records.
 |  |  |  |  | Identify individuals who should keep time records.
 |  |  |  |  | Describe methods to keep time and billing records.
 |  | Additional Recommended CTE/Degree Major Courses:
 |  | #6: Advanced Accounting
 |  | #7: Principles of Accounting