Spreadsheet: 544826d1509042934-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 111014

 | Belk | Total | Oldest
 | Escalation | 18 | 2014-10-30 00:00:00
 | Customer Service | 248 | 2014-10-29 00:00:00
 | [NAME] | 299 | 2014-09-11 00:00:00
 | Accommodations | 445 | 2014-10-26 00:00:00
 | [NAME] | 199 | 2014-11-04 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-06 00:00:00 | 2014-11-06 00:00:00
 | GNC | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-01 00:00:00 | 2014-11-01 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 2 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 2014-11-03 00:00:00
 | GNC | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-09 00:00:00 | 2014-11-09 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2014-11-07 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 6 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-06 00:00:00 | 2014-11-06 00:00:00
 | Mattel | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-06 00:00:00 | 2014-11-06 00:00:00
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 118 | 88 | 0 | 0 | 2 | 25 | 1 | 2 | 2014-10-20 00:00:00 | 2014-10-31 00:00:00
 | GNC | 37 | 11 | 5 | 4 | 5 | 9 | 1 | 0 | 2014-10-22 00:00:00 | 2014-11-07 00:00:00
 | PBS AV | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-06 00:00:00 | 2014-11-06 00:00:00
 | PBS HV | 18 | 6 | 0 | 2 | 1 | 5 | 4 | 0 | 2014-10-21 00:00:00 | 2014-11-07 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 47 | 42 | 0 | 3 | 0 | 2 | 2 | 1 | 2014-10-23 00:00:00 | 2014-11-05 00:00:00
 | Mattel | 16 | 6 | 0 | 4 | 0 | 3 | 3 | 0 | 2013-12-03 00:00:00 | 2013-12-03 00:00:00
 | iRobot | 6 | 3 | 0 | 2 | 0 | 1 | 0 | 0 | 2014-10-27 00:00:00 | 2014-11-08 00:00:00
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 23 | 13 | 4 | 1 | 1 | 0 | 4 | 0 | 2014-11-04 00:00:00 | 2014-11-09 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 3 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 2014-11-06 00:00:00 | 2014-11-09 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Mattel | 9 | 9 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-04 00:00:00 | 2014-11-04 00:00:00
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-05 00:00:00 | 2014-11-05 00:00:00
 | GNC | 14 | 14 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-08 00:00:00 | 2014-11-08 00:00:00
 | PBS AV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-09 00:00:00 | 2014-11-09 00:00:00
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 50 | 39 | 0 | 0 | 0 | 0 | 11 | 0 | 2014-10-28 00:00:00 | 2014-11-28 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-09 00:00:00 | 2014-11-09 00:00:00
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-06 00:00:00 | 2014-11-06 00:00:00
 | Mattel | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-09 00:00:00 | 2014-11-09 00:00:00
 | iRobot | 6 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-04 00:00:00 | 2014-11-04 00:00:00
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 7 | 4 | 0 | 0 | 0 | 0 | 3 | 0 | 2014-11-08 00:00:00 | 2014-11-08 00:00:00
 | PBS Statement Request | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0