Spreadsheet: 275725d1383622474-formula-to-get-the-top-3-highlighted-cells-sample
Sheet: Computation Table

 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 5
 |  | Transfer Failure per Department | -0.8481012658227848 | Decrease |  |  |  |  | View Computation Table |  |  |  |  |  | Week 6
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 7
 |  | SELECT WEEK TO COMPARE: | Week 42 | Week 43 |  |  |  |  |  |  |  |  |  |  | Week 8
 |  | Originating Dept | Number of Failed Transfer | Number of Failed Transfer | + / - | Status |  |  |  |  |  |  |  |  | Week 9
 |  | AOL Collections (ST) | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 10
 |  | Collections (ST) | 9 | 1 | -0.8888888888888888 | Decrease | -0.8888888888888888 |  |  |  |  |  |  |  | Week 11
 |  | CS&B (ST) | 15 | 2 | -0.8666666666666667 | Decrease | -0.8666666666666667 |  |  |  |  |  |  |  | Week 12
 |  | Customer Service Management | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 13
 |  | HM 1st Line (ST) | 12 | 3 | -0.75 | Decrease | -0.75 |  |  |  |  |  |  |  | Week 14
 |  | HM Loyalty (ST) | 2 | 0 | -1 | Decrease | 0 |  | View Computation Table |  |  |  |  |  | Week 15
 |  | Logistic Ops | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 16
 |  | Onetel Collections | 4 | 0 | -1 | Decrease | 0 |  |  |  |  |  |  |  | Week 17
 |  | Onetel CS&B/Tech | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 18
 |  | Other | 2 | 0 | -1 | Decrease | 0 |  |  |  |  |  |  |  | Week 19
 |  | [NAME] (ST) | 6 | 2 | -0.6666666666666666 | Decrease | -0.6666666666666666 |  |  |  |  |  |  |  | Week 20
 |  | TalkTalk Plus TV | 20 | 0 | -1 | Decrease | 0 |  |  |  |  |  |  |  | Week 21
 |  | TalkTalk TV | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 22
 |  | Tech Inbound | 2 | 1 | -0.5 | Decrease | -0.5 |  |  |  |  |  |  |  | Week 23
 |  | Tech Inbound MBORC | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 24
 |  | TT Mobile (ST) | 6 | 2 | -0.6666666666666666 | Decrease | -0.6666666666666666 |  |  |  |  |  |  |  | Week 25
 |  | TTB Migration | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 26
 |  | TTB SME - Credit Control | 0 | 1 |  |  |  |  |  |  |  |  |  |  | Week 27
 |  | TUK Collections (ST) | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 28
 |  | TV Customer Service Management | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 29
 |  | TV Fault Management | 1 | 0 | -1 | Decrease | 0 |  |  |  |  |  |  |  | Week 30
 |  | TV FM Escalations | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 31
 |  | TV Self Install | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 32
 |  | Unassigned | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 33
 |  |  | 0 | 0 |  |  |  |  |  |  |  |  |  |  | Week 34
 |  | Grand Total | 79 | 12 | -0.8481012658227848 |  | -0.8481012658227848 |  |  |  |  |  |  |  | Week 35
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 36
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 37
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 38
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 39
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 40
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 41
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 42
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 43
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 44
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 45
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 46
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 47
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 48
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 49
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 50
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 51
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 52
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 53
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Week 54