Spreadsheet: 774824d1648671316-formula-help-test1234
Sheet: Sheet1

TC REASON | COMPL CDE | REASON DESCPT | REASON DESCPT 2 | FIX CD | FIX CD 2 | FIX CD 3 | REASON KEY |  | Charge Back Code | Charge Back Description
WN | 151 |  |  |  |  |  | RC | REMOTE PROBLEM | 165 | -48 V FAILURE
WN | 151 |  |  |  |  |  | IP | INTERMITTENT PRB | 906 | A/B SWITCH
CVIN | 419 |  |  |  |  |  | SG | SIGNAL LEAK - HOME | 904 | A/O INSTALLED
CVIN | 419 |  |  |  |  |  | WN | [NAME] NOT WKG | 905 | A/O RECONNECTED
DP | 453 |  |  |  |  |  | RC | REMOTE PROBLEM | 312 | ADD HSE AMP
DP | 453 |  |  |  |  |  |  |  | 434 | ADD/REM TRAP
MA | 354450439 |  |  |  |  |  |  |  | 404 | ADJUST TV SET
EN | 435 |  |  |  |  |  |  |  | 405 | ADJUST VCR
MA | 370 |  |  |  |  |  | PV | PPV NOT WORKING | 311 | ANIMAL CHEW
MA | 370 |  |  |  |  |  |  |  | 503 | AUDIT ERROR
MA | 370 |  |  |  |  |  | LW | LOW [NAME] | 114 | CABLE SUCK OUT
MA | 370 |  |  |  |  |  | CM | CUSTOMER IMPACT MAINT | 12 | CANCEL @ PRECLL
MA | 370 |  |  |  |  |  | AU | FIELD AUDIT | 5 | CANCEL AT DOOR
OM | 429 |  |  |  |  |  | [NAME] | CNV/DCT PROBLEM | 34 | CANCEL AT DOOR$
MA | 432 |  |  |  |  |  | CI | CLI | 11 | CANCEL BY OFFCE
AO | 050 |  |  |  |  |  | BI | BUS INTERNET | 7 | CANCEL BY OFFIC
TO | 428 |  |  |  |  |  | BS | BUS SITE SURVEY | 8 | CANCEL@PRECALL
MA | 051439 |  |  |  |  |  | CE | [NAME] | 10 | CANCELLD BY SUB
IM | 151 |  |  |  |  |  | BD | BURY DROP | 6 | CANCELLD BY SUB
IM | 151 |  |  |  |  |  |  |  | 354 | CHNG ROUTER LOC
MA | 439 |  |  |  |  |  | RC | RECONNECT SERVICE | 166 | CMTS
MA | 431451 |  |  |  |  |  | NP | NO PICTURE | 134 | COMM POWER
MA | 151 |  |  |  |  |  | HC | HGH CHANNEL PBL | 102 | COMML PWR FAIL
MA | 438 |  |  |  |  |  | 9T | 9 TVS | 350 | CONF WLESS CST$
MA | 438 |  |  |  |  |  | MC | MUST-DO TC VIDEO | 117 | CRACKED SHIELD
MA | 151 |  |  |  |  |  | DC | DAMAGED CABLE | 38 | CUST EDUCATION$
MA | 430 |  |  |  |  |  | DA | DISASTER | 36 | CUST INSTAL EQ$
MA | 430 |  |  |  |  |  |  |  | 407 | CUST INSTALD EQ
MA | 051 |  |  |  |  |  | TP | TAP DISCONNECT | 218 | CUST PHONE PROB
MA | 051 |  |  |  |  |  |  |  | 400 | CUSTOMER EDUCAT
MA | D30 |  |  |  |  |  | PR | PHONE RECONNECT | 146 | CUT/DAMAGED FIB
SC | 051 |  |  |  |  |  | MR | MDVR PROBLEM | 120 | CUT/DMGD FIBER
DP | 050 |  |  |  |  |  |  |  | D30 | [NAME]
DP | 050 |  |  |  |  |  |  |  | 406 | DEFECTVE A/B SW
MA | 051453 |  |  |  |  |  | MA | MDM NOT ACQUIRE | 306 | DIRECT P/U DROP
IM | 434432 |  |  |  |  |  |  |  | 402 | DIRECTP/USUB EQ
AO | 437 |  |  |  |  |  |  |  | 910 | DISCO AT TAP
OM | 417 |  |  |  |  |  |  |  | 500 | DISCO IN ERROR
AO | 437 |  |  |  |  |  |  |  | 438 | DISCO IN ERROR
OM | 417 |  |  |  |  |  |  |  | 911 | DISCONNECT A/O
IM | 051434082 |  |  |  |  |  |  |  | 902 | DROP  RECONNECT
MA | 432434431 |  |  |  |  |  | LS | LST/DIST SPEECH | 304 | DROP PASSIVE
MA | 051438432 |  |  |  |  |  |  |  | 903 | DROP RELOCATE
NP |  |  |  |  |  |  | IN | INSTALLFOLLOWUP | 301 | DROP/GNDBLK-TV
MA | 039 |  |  |  |  |  | IM | INTR MOD NO ACQ | 300 | DROP/TAP-GNDBLK
MA |  |  |  |  |  |  | IN | INSTALLFOLLOWUP | 108 | FEEDER ACTIVES
IM | 434437 |  |  |  |  |  | IW | INSIDE PHN WIRE | 110 | FEEDER CABLE
MS | 437 |  |  |  |  |  | IR | INSTALL REPAIR | 109 | FEEDER PASSIVES
MA |  |  |  |  |  |  | LC | LOCATE | 111 | FEEDERCONNECTOR
MA |  |  |  |  |  |  | PT | PHONE RESTART | 149 | FIBER - OTHER
MA | 439 |  |  |  |  |  | MH | MUST-DO TC HSD | 118 | FIBER ACTIVE
MA |  |  |  |  |  |  | PP | BUS PHONE PRE-WIRE | 144 | FIBER ACTIVE
MA |  |  |  |  |  |  | PR | POOR RECEPTION | 145 | FIBER PASSIVE
MA | 439 |  |  |  |  |  | MO | MACRO CHANGE | 119 | FIBER PASSIVE
MA | 051 |  |  |  |  |  | IW | INSIDE PHN WIRE | 302 | GROUNDING SYSTM
WN |  |  |  |  |  |  |  |  | 800 | H/E OUTAGE PROB
WN |  |  |  |  |  |  |  |  | 801 | H/E RECEPTION
MA | 051 |  |  |  |  |  |  |  | 805 | HE -48V FAILURE
MAWN |  |  |  |  |  |  |  |  | 804 | HE GEN FAILURE
MA | 051 |  |  |  |  |  | QZ | MUST-DO TC PHN DTA | 164 | HE GEN FAILURE
OM | 417 |  |  |  |  |  | QD | MUST-DO [NAME] | 160 | HE OUTAGE PROB
DP | 290 |  |  |  |  |  | QH | HSD TRBL CALL DTA | 161 | HE RECEPTION
DP | 290 |  |  |  |  |  |  |  | 803 | HE UPS FAILURE
AOTO | 290 |  |  |  |  |  | QY | PHN TRBL CALL DTA | 163 | HE UPS FAILURE
AOTO | 290 |  |  |  |  |  |  |  | 414 | HM CUST EDUC
IM | 051 |  |  |  |  |  |  |  | 412 | HM FMWARE UPGRD
MA |  |  |  |  |  |  |  |  | 912 | HOOK UP VCR
MA | 434151 |  |  |  |  |  |  |  | 703 | ILLEGAL HOOKUP
MA | 434151 |  |  |  |  |  |  |  | 502 | IMPROPER INSTAL
MA | 434360 |  |  |  |  |  |  |  | 504 | IMPROPER TAG
IMMS | 453 |  |  |  |  |  | RS | RESTART SERVICE | 201 | INSTALL CNVRTER
IMMS | 453 |  |  |  |  |  |  |  | 353 | INSTLLD AC ROUT
IM | 051432 |  |  |  |  |  |  |  | 351 | INSTLLD EXTNDRS
IM | 051432 |  |  |  |  |  | PS | PHONE UPGRADE | 148 | LEVEL ADJST-FIB
MA | 051434 |  |  |  |  |  | PC | SCRAMB PAY CH | 138 | LEVEL ADJST-HFC
MA | 051434 |  |  |  |  |  | LP | LINES IN PICTUR | 112 | LEVEL ADJUSTMEN
MA | 051434 |  |  |  |  |  | LS | LST/DIST SPEECH | 113 | LSE SEIZURESCRW
MA | 430 |  |  |  |  |  |  |  | 701 | NEIGHBOR TAMPER
MA | 430 |  |  |  |  |  | AO | ADDITIONAL | 3 | NO ADULT
MA | 430 |  |  |  |  |  | CP | CHK PHONE LINE | 32 | NO ADULT$
IM |  |  |  |  |  |  | CM | CUSTOMER IMPACTING MAINT | 30 | NO PROB FOUND$
IM | [PHONE] |  |  |  |  |  | 1T | 1 TV | 1 | NO PROBLEM FND
MA | 051367 |  |  |  |  |  | CP | CONTRUCTN/PREWIRE | 33 | NOTHME/DOORHNG$
MA | 051367 |  |  |  |  |  | AP | AUDIO PROBLEM | 4 | NOTHOME/DOORHNG
MA | 051367 |  |  |  |  |  |  |  | 900 | NW AERIAL DROP
IM | 434432 |  |  |  |  |  |  |  | 901 | NW UNDRGRD DROP
IM | 360 |  |  |  |  |  | AO | A/O PROBLEM | 2 | OK ON TEST SET
MS | 434432360 |  |  |  |  |  | CO | CHANGE OVER | 31 | OK ON TEST SET$
IM | 080360 |  |  |  |  |  | MR | MAINTENANCE/REPAIR | 121 | OTHER FIBER PBL
IM | 080360 |  |  |  |  |  |  |  | 403 | OTHER SUB EQ PR
MS | 434432360 |  |  |  |  |  | SC | SNGL CHANL OUT | 202 | P/U CONVERTER
MS |  |  |  |  |  |  | TC | TROUBLE CALL | 212 | PC ISSUE/CONFIG
IM | 050360         056 |  |  |  |  |  |  |  | 922 | PICKUP EQUIP
IM | 051 |  |  |  |  |  | NP | NONPAY DISCONNECT | 135 | PLANT  PWR SUP
MA | 360434 |  |  |  |  |  | NC | NEW CONNECT | 131 | PLANT COAX ACTV
MA | 360434 |  |  |  |  |  | OM | ONE MOMENT PLEASE | 137 | PLANT COAX CBLE
MS | 360439437 |  |  |  |  |  | NM | NONCUSTOMER IMPACTING MAINT | 133 | PLANT COAX CONN
MA | 434361 |  |  |  |  |  | NM | NON CUSTOMER IMPACT MAINT | 132 | PLANT COAX PSSV
EN | 453371 |  |  |  |  |  | GH | GHOSTING | 100 | PLANT OUTAGE
EN | 371 |  |  |  |  |  | MY | MUST-DO TC PHONE | 130 | PLANT OUTAGE
IN | 030 |  |  |  |  |  | H2 | HDTV 201-500 | 101 | PLTSTANDBYPWRFL
EN | 371 |  |  |  |  |  | LW | LOW [NAME] | 305 | RAN TEMP DROP
EN | 453371 |  |  |  |  |  | 6T | 6 TVS | 341 | RE-AUTH BND MDM
EN | 453371 |  |  |  |  |  | [NAME] | CNV/DCT PROBLEM | 261 | RE-AUTH CBL CRD
IN | 030 |  |  |  |  |  | VD | VOLUNTARY DISCO | 231 | RE-AUTH DIG
IN | 030 |  |  |  |  |  | VU | VCR HOOKUP | 241 | RE-AUTH DIG/HD
EN | 371 |  |  |  |  |  | DV | DVR PROBLEM | 271 | RE-AUTH DTA
EN | 453371 |  |  |  |  |  | BI | BUS INTERNET | 251 | RE-AUTH DVR
EN | 371 |  |  |  |  |  |  |  | 381 | RE-AUTH EMTA ML
IN | 030 |  |  |  |  |  |  |  | 371 | RE-AUTH EMTA SL
NPEN | 418 |  |  |  |  |  | 2T | 2 TVS | 331 | RE-AUTH HSD MDM
MS | 435453 |  |  |  |  |  | FP | FLASHING PICTUR | 281 | RE-AUTH MED CTR
MS | 435453 |  |  |  |  |  |  |  | 391 | RE-AUTH PERI
AP | 432 |  |  |  |  |  | QC | TROUBLE CALL DTA | 151 | RE-AUTH WIFI
MS |  |  |  |  |  |  |  |  | 361 | RE-AUTH WL MDM
MA | 360453 |  |  |  |  |  |  |  | 352 | RECOMND EXTNDRS
NPMATO | [PHONE] |  |  |  |  |  |  |  | 424 | REF TIVO DONGLE
IM | 453 |  |  |  |  |  |  |  | 422 | REF TIVO STREAM
IM | 453 |  |  |  |  |  |  |  | 426 | REF TIVO WIFI
NPMATO | [PHONE] |  |  |  |  |  | EI | EMTA INT BL SNC | 53 | REF TO BUS OFFC
NP | 051 |  |  |  |  |  | DV | DVR | 52 | REF TO CONST
NP | 051 |  |  |  |  |  | EN | EMTA NO BLK SNC | 54 | REF TO DESIGN
MA |  |  |  |  |  |  | DU | DVR | 50 | REF TO INSTALL
IM | 051 |  |  |  |  |  | DU | DVR UPGRADE | 51 | REF TO MAINT
OMEN | 437 |  |  |  |  |  |  |  | 603 | REFER TO BUSOFF
OMEN | 437 |  |  |  |  |  |  |  | 602 | REFER TO CONSTR
OMEN | 437 |  |  |  |  |  |  |  | 604 | REFER TO DESIGN
OMEN | 437 |  |  |  |  |  |  |  | 600 | REFER TO INSTAL
EN | 231371 |  |  |  |  |  |  |  | 601 | REFER TO MAINTE
EN | 231371 |  |  |  |  |  |  |  | 420 | REFR TIVO MINI
MA | 459431 |  |  |  |  |  |  |  | 418 | REFR TIVO Q
MA | 457 |  |  |  |  |  | SI | SINCLAIR | 204 | [NAME]
MA |  |  |  |  |  |  | SU | SYSTEM UPGRADE | 208 | REFRSH DIG CONV
MAEN | 437361 |  |  |  |  |  | TV | VERIFY TV PROB | 318 | REHANG DROP
MAEN | 437361 |  |  |  |  |  | TO | TIVO | 317 | REMOVE DROP
NP |  |  |  |  |  |  | H4 | HM THERMOSTAT | 293 | REP E-SATA DRVE
SC | 453 |  |  |  |  |  | H9 | NO HM CELL CONN | 299 | REP MOCA MODEM
MA | 453360 |  |  |  |  |  | H2 | HM ROUTER | 291 | REP REMOTE CTRL
MA | 453360 |  |  |  |  |  |  |  | 393 | REP WLSS ROUTER
MA | 453360 |  |  |  |  |  |  |  | 431 | REPAIR EXT DRP
MA | 453360 |  |  |  |  |  |  |  | 451 | REPAIR INT DRP
[NAME] | 420 |  |  |  |  |  | TV | VERIFY TV PROB | 219 | REPAIR PHN WIRE
[NAME] | 420 |  |  |  |  |  |  |  | 413 | REPL HM BATTERY
MA |  |  |  |  |  |  |  |  | 408 | REPL HM CAMERA
DP | 038 |  |  |  |  |  |  |  | 410 | REPL HM LITE MD
DP |  |  |  |  |  |  |  |  | 402 | REPL HM ROUTER
MADC | 431432 |  |  |  |  |  |  |  | 404 | REPL HM SENSOR
MA | 360 |  |  |  |  |  |  |  | 400 | REPL HM TCH SCR
MADC | 431432 |  |  |  |  |  |  |  | 406 | REPL HM THERMO
MA | 360 |  |  |  |  |  | LP | LINES IN PICTUR | 303 | REPL INSD CONN
MA | 360 |  |  |  |  |  | VO | VOD NOT WORKING | 319 | REPL OUTSD CONN
MA | 360 |  |  |  |  |  |  |  | 419 | REPL TIVO MINI
MADC | 431432 |  |  |  |  |  |  |  | 417 | REPL TIVO Q
MADC | 431432 |  |  |  |  |  | 5T | 5 TVS | 340 | REPLACE BND MDM
MA | 360361 |  |  |  |  |  | CE | [NAME] | 260 | REPLACE CBL CRD
DP |  |  |  |  |  |  | RL | RELOCATE | 200 | REPLACE CNV/DCT
MS | 437432 |  |  |  |  |  | UP | UPGRADE SERVICE | 230 | REPLACE DIG
NP | 420038 |  |  |  |  |  | VS | VERIFY SERVICABLTY | 240 | REPLACE DIG/HD
MANP |  |  |  |  |  |  | DT | DTA PROBLEM | 270 | REPLACE DTA
MANP |  |  |  |  |  |  | AP | AUDIO PROBLEM | 250 | REPLACE DVR
MA | 453 |  |  |  |  |  | TI | TILING | 216 | REPLACE EMTA
MA | 453 |  |  |  |  |  |  |  | 380 | REPLACE EMTA ML
MA |  |  |  |  |  |  |  |  | 370 | REPLACE EMTA SL
EN |  |  |  |  |  |  |  |  | 430 | REPLACE EXT DRP
WN | [PHONE] |  |  |  |  |  | TB | BUS TBL CALL | 211 | REPLACE HRDWARE
WN | [PHONE] |  |  |  |  |  | 1T | 1 TV | 330 | REPLACE HSD MDM
IM | 431 |  |  |  |  |  |  |  | 450 | REPLACE INT DRP
MA | 430 |  |  |  |  |  | EO | ECHO | 280 | REPLACE MED CTR
MATO |  |  |  |  |  |  | SV | SAVE PROGRAM | 210 | REPLACE MODEM
MA | 151420 |  |  |  |  |  | SD | SATELLITE DISH | 203 | REPLACE REMOTE
MA | 151420 |  |  |  |  |  | PV | PPV NOT WORKING | 150 | [NAME]
MA | 360 |  |  |  |  |  |  |  | 360 | REPLACE WL MDM
MA | 160 |  |  |  |  |  | MS | MODEM SLW SPEED | 308 | REPLACED JUMPER
WN | 457361 |  |  |  |  |  | OM | ONE MOMENT PLS | 310 | REPLACED TRAP
WN | 457361 |  |  |  |  |  | NP | NO PICTURE | 309 | REPLCD TRANSFMR
TO | 050 |  |  |  |  |  | HC | HSD NEW CONNECT | 103 | [NAME]
TO | 050 |  |  |  |  |  |  |  | 428 | REPR TIVO BDBND
MA |  |  |  |  |  |  | TO | TIVO | 217 | RESET EMTA
LW |  |  |  |  |  |  | TH | HSD TROUBLE CALL | 214 | RESET MODEM
NP | 050 |  |  |  |  |  | PC | PHONE NEW CONNECT | 139 | RETRN PATH NTWK
NP | 271 |  |  |  |  |  | QI | MUST-DO TC HSD DTA | 162 | RETURN PTH HE
NP | 271 |  |  |  |  |  | 7T | 7 TVS | 345 | RP CORD BND MDM
DP |  |  |  |  |  |  | DC | DAMAGED CABLE | 265 | RP CORD CBL CRD
DP |  |  |  |  |  |  | VO | VOD NOT WORKING | 235 | RP CORD DIG
OM | 038231 |  |  |  |  |  | DT | DTA PROBLEM | 245 | RP CORD DIG/HD
OM | 038231 |  |  |  |  |  | EI | EMTA INT BL SNC | 275 | RP CORD DTA
IM | 361 |  |  |  |  |  | BP | BUS PHONE | 255 | RP CORD DVR
MSIM | 151 |  |  |  |  |  |  |  | 385 | RP CORD EMTA ML
MA | 438 |  |  |  |  |  |  |  | 375 | RP CORD EMTA SL
MA |  |  |  |  |  |  | 3T | 3 TVS | 335 | RP CORD HSD MDM
MA | 438 |  |  |  |  |  | GH | GHOSTING | 285 | RP CORD MED CTR
MA |  |  |  |  |  |  | H5 | HM CAMERA | 295 | RP CORD PERIPH
MA | 050360 |  |  |  |  |  |  |  | 395 | RP CORD PERIPH
MA |  |  |  |  |  |  |  |  | 365 | RP CORD WL MDM
TO | 151 |  |  |  |  |  | SI | SELF INSTALLATION | 205 | RPL ANG REM BAT
TO |  |  |  |  |  |  | 8T | 8 TVS | 347 | RPL CBL BND MDM
MANP | 360417 |  |  |  |  |  | DD | DWN OR LOW DROP | 267 | RPL CBL CBL CRD
TO | 419241 |  |  |  |  |  | VP | VCR PROBLEM | 237 | RPL CBL DIG
TO | 420437432 |  |  |  |  |  | AO | A/O PROBLEM | 247 | RPL CBL DIG/HD
TO | 420437432 |  |  |  |  |  | EN | EMTA NO BLK SNC | 277 | RPL CBL DTA
TO | 420437432 |  |  |  |  |  | BV | BUS VIDEO | 257 | RPL CBL DVR
TO | 420437432 |  |  |  |  |  |  |  | 387 | RPL CBL EMTA ML
MA |  |  |  |  |  |  |  |  | 377 | RPL CBL EMTA SL
MA | 430 |  |  |  |  |  | 4T | 4 TVS | 337 | RPL CBL HSD MDM
MA | 430 |  |  |  |  |  | HC | HGH CHANNEL PBL | 287 | RPL CBL MED CTR
MA | 430 |  |  |  |  |  | H7 | HM BATTERY | 297 | RPL CBL PERIPH
MA | 455 |  |  |  |  |  |  |  | 397 | RPL CBL PERIPH
MA | 455 |  |  |  |  |  |  |  | 367 | RPL CBL WLS MDM
MA | 455 |  |  |  |  |  | H3 | HM SENSOR | 292 | RPL E-SATA DRVE
[NAME] | 419 |  |  |  |  |  |  |  | 433 | RPL EXT AMP
NP | 420 |  |  |  |  |  |  |  | 435 | RPL [NAME]
[NAME] | 419 |  |  |  |  |  |  |  | 437 | RPL EXT F CONN
NP | 420 |  |  |  |  |  |  |  | 432 | RPL EXT PASSIVE
IM | 430 |  |  |  |  |  | NR | NONRESPONDER | 136 | RPL FUS/RES BKR
AO | 455 |  |  |  |  |  |  |  | 439 | RPL GROUND BLCK
OM | 438 |  |  |  |  |  |  |  | 454 | RPL INT AMP
[NAME] | 241 |  |  |  |  |  |  |  | 455 | RPL INT CORD
MA | 451 |  |  |  |  |  |  |  | 457 | RPL INT F CONN
[NAME] | 419 |  |  |  |  |  |  |  | 453 | RPL INT PASSIVE
[NAME] | 419 |  |  |  |  |  | H6 | HM LIGHT MODULE | 296 | RPL IR ADAPTER
IM |  |  |  |  |  |  | H8 | NO HM BB CONN | 298 | RPL MOCA MODEM
DP | 437 |  |  |  |  |  | H1 | HM TOUCH SCREEN | 290 | RPL REMOTE CTRL
[NAME] | 417 |  |  |  |  |  |  |  | 423 | RPL TIVO DONGLE
NP |  |  |  |  |  |  |  |  | 421 | RPL TIVO STREAM
EN | 455 |  |  |  |  |  |  |  | 425 | RPL [NAME]
MS | 051 |  |  |  |  |  |  |  | 459 | RPL WLL PL/F81
MS | 051 |  |  |  |  |  |  |  | 392 | RPL WLSS ROUTER
MA |  |  |  |  |  |  | TY | PHN TROUBLE CALL | 220 | RPLACE PHN WIRE
IM | 361 |  |  |  |  |  | SP | SNOWY PICTURE | 314 | RPLC AERIAL DRP
IM | 361 |  |  |  |  |  | SP | SNOWY PICTURE | 206 | RPLC DIG CONV
MS | 151 |  |  |  |  |  | ST | PHONE STAT/INTF | 207 | RPLC DIG REMOTE
DDMA | 431 |  |  |  |  |  | TI | TILING | 316 | RPLC INTER DROP
MA | 439451 |  |  |  |  |  | ST | PHONE STAT/INTF | 315 | RPLC UGRND DROP
TO | 417 |  |  |  |  |  |  |  | 415 | RSLV HM BB CONN
TO | 417 |  |  |  |  |  |  |  | 416 | RSLV HM CELL CN
TO | 031 |  |  |  |  |  |  |  | 409 | [NAME] HM CAMERA
TO | 031 |  |  |  |  |  |  |  | 411 | [NAME]
MA |  |  |  |  |  |  |  |  | 403 | [NAME]
ENDCMA | 430 |  |  |  |  |  |  |  | 405 | [NAME] HM SENSOR
IM | 160 |  |  |  |  |  |  |  | 401 | RSYN HM TCH SCR
MA | 451 |  |  |  |  |  |  |  | 407 | [NAME]
IM | 151 |  |  |  |  |  | SC | SNGL CHANL OUT | 313 | [NAME],DROP
IM | 160 |  |  |  |  |  |  |  | 802 | [NAME],HDEND
IM | 038 |  |  |  |  |  | MS | MODEM SLW SPEED | 122 | [NAME],NTWRK
MS | 051380451 |  |  |  |  |  |  |  | 921 | SERVICE DNGRADE
IM | 038 |  |  |  |  |  |  |  | 920 | SERVICE UPGRADE
MS | 051380451 |  |  |  |  |  | TE | TAP DISC/EQP PKUP | 213 | SOFTWRE PROBLEM
MS | 051380451 |  |  |  |  |  |  |  | 436 | SPLICE UG DROP
IM | 038 |  |  |  |  |  | MC | MUSIC CH PRBLEM | 116 | SPLICED CABLE
MA | 431 |  |  |  |  |  | MR | MDVR PROBLEM | 307 | SPLICED DROP
NPIM | 417453 |  |  |  |  |  |  |  | 700 | SUB TAMPERING
IM |  |  |  |  |  |  | DN | DOWNGRADE SERVICE | 40 | SUB TAMPERING$
IM |  |  |  |  |  |  | DD | DWN OR LOW DROP | 39 | TEL/HC NOT HOME
IMIN | 360 |  |  |  |  |  | EO | ECHO | 56 | TEMP DROP UG
MA |  |  |  |  |  |  |  |  | 427 | TIVO CUST EDUC
EN |  |  |  |  |  |  |  |  | 429 | TIVO SVC ACCT
MA |  |  |  |  |  |  | FP | FLASHING PICTUR | 58 | TMP FDR/TRNK AR
MANP | 438 |  |  |  |  |  | EQ | EQUIPMENT PICKUP | 57 | TMP FDR/TRNK UG
MA |  |  |  |  |  |  |  |  | 908 | TRAP DISCONNECT
DP | 451 |  |  |  |  |  |  |  | 907 | TRAP INSTALLED
IM | 451 |  |  |  |  |  |  |  | 501 | TRAPPED IN ERR
IM |  |  |  |  |  |  | HS | HIGH SPEED DATA | 105 | TRUNCK PASSIVES
[NAME] |  |  |  |  |  |  | HR | HSD RECONNECT | 104 | TRUNK ACTIVES
MA |  |  |  |  |  |  | HT | HSD RESTART | 106 | TRUNK CABLE
MA | 360 |  |  |  |  |  | IM | INTR MOD NO ACQ | 107 | TRUNK CONNECTOR
MA | 360 |  |  |  |  |  |  |  | 401 | TV SET PROBLEM
MA | 150082 |  |  |  |  |  | DP | DVR PROJECT | 43 | UNAUTH HOOK UP$
MA | 150082 |  |  |  |  |  |  |  | 702 | VANDALISM
MAEN | 438 |  |  |  |  |  | DP | DROP PROBLEM | 42 | VANDALISM$
MAEN | 438 |  |  |  |  |  |  |  | 909 | WALLFISH
IM |  |  |  |  |  |  | MA | MDM NOT ACQUIRE | 115 | WATER DAMAGE
IM | 360 |  |  |  |  |  |  |  | 80 | SPEED PROBLEM $
LW | 420 |  |  |  |  |  |  |  | 71 | CUST ROUTER $
[NAME] | 361 |  |  |  |  |  |  |  | 77 | TV APP WIFI $
DP | 457 |  |  |  |  |  |  |  | 82 | [NAME]
DP | 457 |  |  |  |  |  |  |  | 74 | CUST PC WIFI $
[NAME] | 361 |  |  |  |  |  |  |  | 70 | CUST MDM/EMTA $
MA | 438 |  |  |  |  |  |  |  | 83 | MDM DRP 2.4 GHZ
IM | 150 |  |  |  |  |  |  |  | 85 | [NAME]