Spreadsheet: 847760d1698641394-how-to-hide-specific-cells-using-conditional-formatting-formula-request-form-3
Sheet: Instructions

Instructions | Site / Market 1. To be completed for decommissioning requests that you are not able to perform. Please note that Requests for the Serialisation Service Team to decommission individual serial numbers MUST only be made when the user has attempted to manually decommission (recommend attempting this twice) or does not have access to decommission 2. Export latest version of DRF from Service Now when raising request and complete electronically. 3. On the 'Decommissioning Request Form' tab, complete data as required ensuring that any cells which are not applicable must be populated with N/A.  Note: For Full Batch Decommissioning only one batch per form. 4. Once the DRF is complete, attach to the Service Now Request being raised to the Serialisation Service 5. For full information, refer to the Knowledge Base Article - link provided below in Cell B2.
 | Raising request tickets with Service Now
Decommissioning Request Form - Requestor
Field | Instructions
Requestor: Supply site or [NAME]  or LOC | Enter the site / warehouse / LOC making the request
Market | Choose the Market (Lead) owner of the product from the dropdown list.
SKU Code | Enter the Global Material Master code
SKU Description | Enter the Global Material Master description
GTIN | Enter the Global Trade Item Number for Individual Unit level
Case GTIN | Enter the Global Trade Item Number for Shipper Case level
Type of Decommissioning | Select the type of decommissioning required, only chose 1 of the 3 types available.
Batch number | Enter the batch number (only one batch number per request) next to the type of decommissioning required. Note: this is the Lot Number in GSK's ATTP System
Choose Market | For partial batch decommissioning, choose US if the market is US or Other for all other market.
Choose Decommissioning Level | Choose the level at which decommissioning is to be performed. Kindly note that the top hierarchy will decommission itself along with all its child objects.
Quantity of physical packs / serial numbers & SGTINs to decommission | Enter quantity of physical packs to be decommissioned. Note: this may not always be available for a full batch decommissioning request.
Choose reason for decommissioning | Enter the reason for decommissioning  request (refer to VQD-SOP-016935) Free Sample - Free samples that are sent to health care practitioners or other similar qualified persons.  Sample - Samples provided to the National competent authorities. Destroyed - Serialised packs to be destroyed, rejected or serialised packs that are repacked and supplied with a new serial number. Supplied - Serialised packs to be supplied to article 23 customers. Exported -  Serialised packs to be  exported to non-FMD countries. Others - Only to be used for decommissioning for RUSSIA market. Locked - This is to be performed and applied to the full batch. Note: [NAME] which have their status changed to Locked CANNOT be reverted, they can only be progressed to [NAME]. Recall - This is to be performed and applied to the full batch. Note: The status ‘Recalled’ must only be assigned for batches that have been recalled from the market (externally) after approval from the respective market Health Authority and recall activities have commenced. This status cannot be reversed.
Decommissioning Comments (if any) | Enter comments relevant to decommissioning such as why decommissioning is being performed. This field is optional.
For serial number requests only - Enter individual serial numbers | Enter each individual serial number to be decommissioned. Example: 31354C7NRH
SSCC for the [NAME] | Enter the SSCC numbers for the pallets that require decommissioning. Note: this must be completed for an aggregated batch to ensure that decommissioning is performed at the right level in the hierarchy.
Data Provider | MUD ID and name of person providing the data for this request.
Quality Approver | MUD ID and name of person that is providing Quality approval for the request.  This must be a representative from either a Quality or Regulatory function.
Enter Serial number(s) or SSCC(s) numbers to be decommissioned | For partial batch decommissioning, enter all serial numbers / pallet numbers that are to be decommissioned.
Quantity of SGTIN or SSCC numbers Entered | This field will automatically populate with the quantity of SNR's that have been entered into the serial number section of the form.
Clarity on nomenclature for field between systems | Batch Number = Lot Number GTIN/NTIN = GS1 Global Trade Item Number Scanned Barcode = Object Code (EPC) with the addition of brackets around '01'  and '21' within the number string
Instructions | Serialisation Service 1. Receive the Service Now Request. 2. Send acknowledgment email to Requestor. 3. DM to be raised and email Requestor to advise DM number.  The request will now be closed and progress will be tracked as part of the DM. 4. Perform data decommissioning following VQD-SOP-048238. 5. Complete the Data Confirmation Section in the 'Decommissioning Request Form' tab 6. Save a local copy of the form - name the file using the DM Number. Attach this to the DM. 7. Perform the tasks within the DM. 8. Email requestor via email to advise closure of the DM.
Serialisation Form - Data Confirmation Section
Field | Instructions
Service Now Reference / Data Maintenance Notification Number (DM Number) | Enter the Service Now ticket reference raised for this request and the associated DM Number
Quantity of physical packs / serial numbers decommissioned | Enter quantity of physical packs decommissioned
Data Maintainer | MUD ID and name of person maintaining the data in EPCIS (GSK ATTP) as requested
Data Verifier | MUD ID and name of person verifying the data maintained in EPCIS (GSK ATTP) against this request