Spreadsheet: 229fcbf5-9e78-4eb5-bdee-7ef834a991dc
Sheet: Sheet1

Unit/Standard Number | High School Graduation Years 2012, 2013 and 2014  Management Information Systems CIP 52.1201 Task Grid | Proficiency Level Achieved: (X) Indicates Competency Achieved to Industry Proficiency Level
 | Secondary Competency Task List
100 | Safety
101 | Follow ergonomic practices
102 | Organize and maintain workstation
103 | Describe and demonstrate ways to dissipate electrostatic discharge.
104 | Discuss risks to computer if static electricity is present.
200 | Office Procedures and Customer Service Communications
201 | Demonstrate proper electronocs and telephone connunications etiquette.
202 | Identify, proofread, and correct grammer errors in all doucments.
203 | Demonstrate proper interpersonal communication skills.
204 | Develop time management skills by setting priorities and perform multiple tasks
205 | Write business correspondence and technical documents.
206 | Maintain records, reports or files.
207 | Describe the advantages of customer service in building a loyal customer base.
208 | Describe how data is collected to improve customer service.
209 | Demonstrate the use of effective face-to-face communication with customers.
210 | Identify the ways a customer service representative can develop a rapport with customers.
211 | Explain the importance of putting extra effort into satisfying customers.
300 | Business Law and Ethics
301 | Learn business law and business ethics vocabulary.
302 | Explain how advances in computer technology impact such areas as intellectual property, contract law, criminal law, tort law, and international law.
303 | Explain crimes often associated with business and organizations (e.g., embezzlement, extortion, computer crimes).
304 | Describe familiar business law cases and know how they relate to business practices.
305 | Compare types of contracts including Cyer-Space and related accountability.
306 | Identify improper use of business technology and property (e.g., computers, personal digital assistants, cell phones, telephones).
307 | Describe rights and responsibilities when conducting business, traveling, or living abroad.
308 | Identify legal safeguards to protect your right of computer privacy.
309 | [NAME] as an emerging trend in the 21st century
400 | Computer Fundamentals
401 | Identify terminology and the use of the World Wide Web
402 | Research and evaluate new technologies
403 | Use search engines to locate resources
404 | Identify components of the system unit including input/output devices
405 | [NAME] and manage operating systems and utility programs
406 | Utilize communication devices and networks
407 | Employ computer security, ethics and privacy
500 | Fundamentals of Productivity Software:
501 | Edit a Document using word processing software
502 | Edit formats, footnotes and paragraphs
503 | Edit Tables and sharts
504 | Generate form letters, mailing labels and envelopes
505 | Perform desktop publishing using word processing software
506 | Edit a document using a spreadsheet software
507 | Edit graphs and associated data using spreadsheet software
508 | Edit data in multiple worksheets using spreadsheet software
509 | Edit macros
510 | Edit and export lists using spreadsheet software
511 | Perform business mathematical statistics and built in functions using spreadsheet software
512 | Send and receive messages using communications softwares
513 | Edit a slide presentation using multimedia software
514 | Edit text, graphics and tables to a presentation using multimedia software
600 | Use Productivity Software:
601 | Create a document using work processing software
602 | Create formats, footnotes and paragraphs
603 | Edit tables and charts
604 | Create a document using a spreadsheet software
605 | Create graphs and associated data using spreadsheet software
606 | Create data in multiple worksheets using spreadsheet software
607 | Create macros using Visual Basic for Applications
608 | Create lists using spreadsheet software
609 | Create a slide presentation using multimedia software
610 | Add text, graphics and tables to a presentation using multimedia software
611 | Produce a customized slide presentation using all available tools
700 | Database Administration:
701 | Demonstrate a working knowledge of database design fundamentals and terminology
702 | Enter update and maintain databases.
703 | Create reports, forms and combo boxes.
704 | Import and Export data into other applications.
705 | Describe data management tools.
706 | Define database management theories.
707 | Create and design a normalized relational database.
708 | Create entity- relationship diagram
709 | Build and maintain data tables using commands
710 | Create data queries using simple and complex structured query language
711 | Aggregate and sort data in queries
712 | Include calculated and built-in functions and procedures in queries
713 | Implement security and back-up & recovery
714 | Create and maintain views
800 | Fundamentals of Programming/System Development:
801 | Describe a working knowledge of the System Development LifeCycle (System investigation/project proposal, Analysis, Design, Code/Test, Implementation and Maintenance).
802 | Differentiate programming fundamentals - system processing, integration, generations of languages, binary code, object code, source code
803 | Declare and manipulate appropriate data types variables, such as arrays and string data.
804 | Utilize program control structures (for example: decisions, loops, functions/subroutines, arithmetic and logical operations, etc.)
900 | Demonstrate a variety of Programming Systems:
901 | Create working graphical user interfaces (GUI)
902 | Create, test and debug successful computer programs
903 | Create clear and thorough program documentation.
1000 | Knowledge of Computer Maintenance / Troubleshooting
1001 | Demonstrate the troubleshooting theory.
1002 | Analyze common hardware processing, problems and performance issues.
1003 | Analyze common software processing, problems and performance issues.
1004 | Integrate common preventive maintenance techniques.
1005 | Analyze basic network processing, problems and performance issues.