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Unit/Standard Number | Medical/Clinical Assistant CIP 51.0801 Task Grid | Proficiency Level Achieved: (X) Indicates Competency Achieved to Industry Proficiency Level
 | Secondary Competency Task List
100 | INTRODUCTION TO HEALTH CARE
101 | Identify the roles and educational/credentialing requirements of various health care practitioners.
102 | Describe the Medical/Clinical Assistant's job description, personal characteristics, job skills, and workplace environment.
103 | Discuss the United States health care delivery system.
104 | Describe the relationship between the concepts of holistic health and wellness and the delivery of health care.
105 | Recognize the fundamental principals of health care law and ethics including HIPAA and Act 13.
106 | Identify and define commonly used medical terms and abbreviations.
107 | Discuss the physical and psychological growth and development of the individual.
108 | Discuss effective strategies for dealing with stress in the workplace.
109 | Recall the principles that define professionalism in health care.
110 | Recognize the importance of continuing education.
111 | Recognize issues of cultural diversity in the health care setting.
112 | Use effective means of therapeutic communication.
113 | Identify issues of cost containment in health care.
114 | Discuss methods of quality assurance.
200 | MEDICAL ASSISTANT ADMINISTRATIVE FUNCTIONS
201 | Identify professional and administrative responsibilities of the medical assistant.
202 | Describe how to act as a liaison between physician and others.
203 | Receive, organize, prioritize, and transmit information through oral and written communication.
204 | Establish and maintain patient records.
205 | Identify proper banking terminology and procedures.
206 | Perform financial operations.
207 | Utilize medical management accounting software program to maintain patient accounts.
300 | PHARMACOLOGY
301 | Measure drug dosages using droppers, medicine cups, syringes, and other specialized devices.
302 | Utilize correct technique to administer medications using the prescribed route, including oral, topical, eye, ear, intramuscular, subcutaneous, and intradermal routes.
303 | Inventorying, filling prescriptions for the physician, maintaining narcotic drug records, and charting in patients records.
304 | Describe the purpose, and major side effects of commonly prescribed drugs.
305 | Describe the signs and symptoms of allergic reactions to medications.
306 | Communicate prescription information to a second party (pharmacist) by phone.
307 | Perform patient teaching about medications following written guidelines.
308 | Use drug reference materials such as physical desk reference (PDR) to research needed information.
309 | Correctly interpret and use written medication orders and abbreviations.
310 | Provide patient instruction and education  for health promotion and disease prevention.
311 | Identify and define commonly used drug terminology.
312 | Identify the major drug classifications.
313 | Demonstrate an understanding of dosage forms, doses, and dosing calculations.
314 | Describe the signs and symptoms of drug allergies.
400 | INFECTION CONTROL
401 | Complete a unit of instruction on [NAME] and the Standard Precautions that meet the current requirements of the OSHA Bloodborne Pathogens Standard for annual training.
402 | Identify the interrelationship between agent, host and environment in health and illness.
403 | Change dressing on wound.
404 | Demonstrate medical asepsis and proper hand washing technique.
405 | Demonstrate knowledge of standard precautions.
406 | Demonstrate knowledge of sterile technique in gowning and gloving.
407 | Describe correct technique in dealing with patients requiring isolation.
408 | Demonstrate proper ergonomic technique when transferring or positioning patients.
500 | INTRODUCTION TO MEDICAL LABORATORY TECHNIQUES
501 | Apply the basic principles of quality assurance and laboratory safety in all aspects of laboratory testing including patient preparation, specimen collection, reagent and instrument handling, testing procedures, and reporting of results.
502 | Explain and demonstrate through proper technique or patient instruction the collection and processing of biological specimens.
503 | Discuss basic theories related to urinalysis, chemistry, hematology, immunology, microbiology, and point-of-care testing procedures.
600 | INTRODUCTION TO HUMAN ILLNESS AND DISEASE
601 | Discuss cellular adaptation.
602 | Describe cellular injury and cellular death.
603 | Describe the factors that precipitate disease in the human body.
604 | Describe the cellular environment.
605 | Discuss analyzing disease risk.
606 | Describe environmental risk factors.
607 | Discuss combined effects and interaction among risk factors.
608 | Describe aging as a risk factor for disease.
609 | Discuss familial diseases and associated risk factors.
610 | Define the characteristics of the immune response.
611 | Describe the inflammation response.
700 | HEALTHCARE LAW AND ETHICS
701 | Identify how the Americans with Disabilities Act (ADA) applies to the medical assisting profession.
702 | Describe the types of personal insurance necessary for the medical assistant.
703 | Discuss licensure and certification as it applies to health care providers.
704 | Describe the implications of HIPAA and confidentiality for the medical assistants in various health settings.
705 | Identify where to report illegal and/or unsafe activities and behaviors that affect health, safety, and welfare of others.
706 | Describe the relationship of law and ethics to the health care environment.
707 | Demonstrate knowledge of the fundamentals of law and the court system, having relevance to health care professionals.
708 | Discuss major ethical principles that apply to health care.
709 | Describe legal and ethical responsibilities of the health care professional to patient/clients.
710 | Discuss patient rights.
711 | Apply legal and ethical principles to the management of medical information.
800 | INTRODUCTION TO MEDICAL INSURANCE AND MANAGED CARE
801 | Demonstrate knowledge of third-party reimbursement system.
802 | Identify concepts specific to broad categories of insurance programs.
803 | Identify available resources providing current information and changes in insurance law to the general consumer and the professional.
804 | Demonstrate awareness of state and federal mandates in both private and public insurance programs.
805 | Define and understand basic and specific terminologies common to all insurance programs.
806 | Demonstrate a working knowledge of all aspects of third-party billing and insurance theory necessary to participate in a variety of health care environments.
807 | Identify types of insurance plans.
808 | Identify models of managed health care .
809 | Discuss workers' compensation as it applies to patients.
810 | Describe procedures for implementing both managed care and insurance plans.
811 | Discuss utilization review principles.
812 | Discuss referral process for patients in a managed care program.
813 | Describe how guidelines are used in processing an insurance claim.
814 | Compare processes for filing insurance claims both manually and electronically.
815 | Discuss types of physician fee schedules.
816 | Define Diagnosis Related Groups (DRGs), ICD9 and CPT codes.
900 | CONCEPTS OF EFFECTIVE COMMUNICATION
901 | Identify important self management strategies.
902 | Demonstrate telephone techniques.
903 | Use effective means of therapeutic communication.
904 | Combine prefixes, suffixes, and word roots to form and define complex medical terms.
905 | Identify global standard medical, diagnostic, and laboratory abbreviations.
906 | Discuss the inter-relationships between stress, coping, and illness.
1000 | INTRODUCTION TO HUMAN BIOLOGY
1001 | Identify body planes cavities and directional terms.
1002 | The student will gain an understanding of the basic principles and concepts of biology.
1003 | The student will be able to describe the basic chemistry of the cell.
1004 | The student will gain an understanding of the basic principles of heredity and genetics.
1005 | The student will learn the basic structure and functions of selected body systems.
1006 | The student will be able to explain the anatomy and physiology of selected disorders of the body.
1007 | The student will be prepared, if the student chooses, to continue further studies in anatomy and physiology.
1100 | INTRODUCTION TO COMPUTER APPLICATIONS
1101 | Identify and explain the purpose of the various computer components.
1102 | Demonstrate fundamental operating skills with a computer.
1103 | Explain the functions and applications of the three major types of computer applications programs.
1104 | Explain the current development in and direction of the three major applications programs.
1105 | Demonstrate a working competency with these three major applications programs.
1200 | MEDICAL ASSISTANT CLINICAL SKILLS LAB
1201 | Demonstrate procedures that prepare a client for examinations and or treatments.
1202 | Perform EKG's.
1203 | Observe client's condition.
1204 | Perform Vision Screening.
1205 | Obtain a medical history.
1206 | Demonstrate competency by accurately measuring blood pressure, pulse, temperature and respiration and height and weight.
1207 | Demonstrate correct medical record documentation skills.
1208 | Perform pulse oximeter readings on a client and discuss implications of an abnormal result.
1209 | Describe the procedures for infant measurements and graphing results.
1300 | SAFETY AND EMERGENCY PRACTICES
1301 | Describe personal protective equipment.
1302 | Identify safety techniques that can be used to prevent accidents and maintain a safe work environment.
1303 | Describe the importance of material safety data sheets in a health care setting.
1304 | Identify safety signs, symbols and labels.
1305 | State principles and steps of professional and provider CPR.
1306 | Describe the basic principles of basic first aid.
1307 | Describe the fundamental principles for evacuation of a health care center.
1308 | Discuss fire safety issues in a health care environment.
1309 | Discuss requirements for responding to hazardous material disposal.
1310 | Identify principles of body mechanics and ergonomics.
1311 | Discuss critical elements of emergency plan for response to a natural disaster or other emergency.
1312 | Identify emergency preparedness plans in your community.
1313 | Discuss potential roles of the medical assistant in emergency preparedness.
1314 | Comply with safety signs, symbols and labels.
1315 | Evaluate the work environment to identify safe versus unsafe working conditions.
1316 | Develop a personal safety plan.
1317 | Demonstrate the proper use of the following equipment: eye wash, fire extinguishers, sharps disposal containers.
1318 | Participate in a mock environmental exposure event.
1319 | Explain an evacuation plan for a physician's office.
1320 | Demonstrate methods of fire prevention in a health care setting.
1321 | Maintain CPR certification.
1322 | Perform first aid procedures.
1323 | Use proper body mechanics.
1324 | Maintain a list of community resources for emergency preparedness.
1325 | Recognize the effects of stress on all persons involved in emergency situations.
1326 | Demonstrate self-awareness in responding to emergency situations.
1400 | MEDICAL ASSISTING EXTERNSHIP  ********* MUST BE COMPLETED TO OBTAIN MEDICAL ASSISTANT CREDENTIAL