Spreadsheet: 101798d1299845345-if-issues-example
Sheet: Sheet1

Work Order | Description | Service Level | Status | Location | Location Description | Maintenance Strategy | Region | Business Unit 2 | Business Unit 4 | Nature Of Call | Job Plan | Work Type | Service | Sub Service | Repair Type | Approved Value | Estimated Value | Referred Estimate | Total Labour (or Total) | Total Material | Total Tool | Submitted Cost | Billable Cost | Batch Number | Billable | Client PO | Authorisation Protocol | Supplier | Target Start | Temp Fix Target Finish | Target Finish | Agreed Start | Temp Fix Agreed Finish | Agreed Finish Date | Scheduled Start | Temp Fix Sched Finish | Scheduled Finish | Actual Start | Temp Fix Actual Finish | Actual Finish | Status Date | Create Date | Reported Date | First Approved Date | CAC | Site | Supplier Reference | Service Level Description | Status Description | FMSP Cost | 2011-03-12 00:00:00
201034 | Self Service - Reception counters / woodwork - faults |  | DELAYAPPR | 1-3008 | Globe House | 1 | 1 | Identification and Passport Service |  | BETTER |  | PROJU | Project Specification | Project Specification | Project Specification | 9,098.48 | 9,098.48 |  |  |  |  | 0.00 | 0.00 |  | Y | 7107085 | RED | A R1 | 26/01/10 15:37 | 26/01/10 15:37 | 26/01/10 15:37 | 26/01/10 15:37 | 2010-01-26 15:37:00 | 26/03/11 15:37 |  |  |  | 08/03/10 12:52 |  |  | 01/11/10 11:08 | 12/05/09 12:51 | 12/05/09 12:51 | 26/01/10 15:37 | 017070515077062 | AHD | APROJJG |  | DELAYAPPR - Delay Approved |  | within SLA
341181 | HEAT DETECTOR FALLING OFF CEILING - 2ND FLOOR | B-C | DELAYAPPR | 2-6167 | Bridgewood | 1 | 2 | NOMS Probation Service | Northamptonshire Probation Trust | FAULT |  | REACT | BES | Fire | Alarm - Fault | 5,187.91 | 5,187.91 |  |  |  |  | 0.00 | 0.00 |  | N | 7127217 | RED | A R2 | 07/12/09 14:22 | 27/11/09 14:12 | 07/12/09 14:22 | 07/12/09 14:22 | 27/11/09 14:12 | 28/03/11 17:00 | 01/11/10 12:00 |  | 28/03/11 17:00 | 30/11/09 14:32 |  |  | 17/02/11 17:06 | 27/11/09 12:23 | 27/11/09 12:23 | 27/11/09 14:12 | 017070515077063 | AHD |  | SLA B - Priority C | DELAYAPPR - Delay Approved |  | within SLA
559076 | Email request - Broken door in Interview A | A-C | DELAYAPPR | 3-3931-17-15 | Bramshill - LECTURE ROOMS A,B,C,D - Interview Room A | 1 | 3 | National Policing Improvement Agency | [NAME] | FAULT |  | REACT | BFM | Doors - Internal | Fittings/Locks/keys | 2,408.56 | 2,408.56 |  |  |  |  |  | 0.00 |  | N | 7126660 | RED | A R3 | 26/10/10 17:29 | 26/10/10 17:29 | 28/10/10 09:31 | 26/10/10 17:29 | 26/10/10 17:29 | 15/03/11 17:00 |  |  | 15/03/11 17:00 | 26/10/10 09:45 |  |  | 01/03/11 00:44 | 26/10/10 09:23 | 26/10/10 09:23 | 26/10/10 09:29 | 017070517777063 | AHD | BRAMSARSME | SLA A - Priority C | DELAYAPPR - Delay Approved |  | within SLA
576088 | email request - Lampshade faulty | A-C | DELAYAPPR | 3-3931-40-73 | Bramshill - WREN - Bedroom 24 | 1 | 3 | National Policing Improvement Agency | [NAME] | FAULT |  | REACT | BFM | Fixtures and fittings - Internal | General faults/damage |  |  |  |  |  |  |  | 0.00 |  | N | 7126660 | GREEN | A R3 | 02/12/10 00:03 | 02/12/10 00:03 | 03/12/10 16:04 | 02/12/10 00:03 | 02/12/10 00:03 | 15/03/11 17:00 |  |  | 15/03/11 17:00 | 03/12/10 08:00 |  |  | 28/02/11 08:16 | 01/12/10 15:51 | 01/12/10 15:51 | 01/12/10 16:02 | 017070517777063 | AHD | BRAMSARSME | SLA A - Priority C | DELAYAPPR - Delay Approved |  | within SLA
603316 | 3 X LIGHTS OUT - 1ST FLOOR AND GROUND FLOOR | B-C | DELAY | 1-5644 | 79 East Hill | 1 | 1 | NOMS Probation Service | London Probation Trust | FAULT |  | REACT | BES | Electrical | Lighting - Damage / Fault / Failure |  |  |  |  |  |  |  | 0.00 |  | N | 7127217 | GREEN | A R1 | 25/02/11 16:12 | 25/02/11 16:12 | 25/02/11 16:12 | 25/02/11 16:12 | 25/02/11 16:12 | 11/03/11 17:00 |  |  | 01/04/11 17:00 | 18/02/11 14:27 | 2011-03-13 00:00:00 |  | 07/03/11 15:55 | 15/02/11 15:59 | 15/02/11 15:59 | 15/02/11 16:02 | 017070515277063 | AHD | ARSMEDAD | SLA B - Priority C | DELAY - Delayed - the supplier has experienced a delay outside of their control in physically completing this work order. |  | within SLA
603331 | BLIND FALLEN DOWN GROUP ROOM 2 | B-C | DELAYAPPR | 1-5643 | Lewisham High Street | 1 | 1 | NOMS Probation Service | London Probation Trust | FAULT |  | REACT | BFM | Fixtures and fittings - Internal | Blinds and curtain tracks |  |  |  |  |  |  |  | 0.00 |  | N | 7127217 | GREEN | A R1 | 25/02/11 16:40 | 25/02/11 16:40 | 25/02/11 16:40 | 25/02/11 16:40 | 25/02/11 16:40 | 11/03/11 17:00 |  |  | 11/03/11 17:00 | 17/02/11 12:58 |  |  | 04/03/11 11:01 | 15/02/11 16:27 | 15/02/11 16:27 | 15/02/11 16:30 | 017070515277063 | AHD | ARSMEDSB | SLA B - Priority C | DELAYAPPR - Delay Approved |  | within SLA
604052 | irregular flow of water - flat c | B-C | DELAYAPPR | 1-5715 | Westbourne House | 1 | 1 | NOMS Probation Service | LONDON PROBATION TRUST | FAULT |  | REACT | BFM | Water | Loss of water supply |  |  |  |  |  |  |  | 0.00 |  | N | 7107083 | GREEN | A R1 | 27/02/11 10:48 | 27/02/11 10:48 | 27/02/11 10:48 | 27/02/11 10:48 | 27/02/11 10:48 | 11/03/11 17:00 |  |  | 11/03/11 17:00 | 24/02/11 09:55 |  |  | 25/02/11 11:56 | 17/02/11 10:36 | 17/02/11 10:36 | 17/02/11 10:38 | 017070515277063 | AHD | ARSMEDCW | SLA B - Priority C | DELAYAPPR - Delay Approved |  | within SLA
605816 | child order - ANNUAL PUMPS | A-C | DELAYAPPR | 1-3008 | Globe House | 1 | 1 | Identification and Passport Service |  | BETTER |  | REACT | BES | Water | Water booster pump failure | 0.00 |  |  |  |  |  |  | 0.00 |  | N | 7126714 | GREEN | A R1 | 23/02/11 16:36 | 23/02/11 16:36 | 25/02/11 08:38 | 23/02/11 16:36 | 23/02/11 16:36 | 11/03/11 17:00 |  |  | 11/03/11 17:00 | 23/02/11 12:33 |  |  | 23/02/11 15:33 | 22/02/11 15:31 | 22/02/11 15:31 | 23/02/11 08:36 | 017070517777063 | AHD | [NAME] | SLA A - Priority C | DELAYAPPR - Delay Approved |  | within SLA
605868 | PAT TESTING REQUIRED | B-C | [NAME] | 2-5532 | Peterborough Magistrates Court | 0 | 2 | NOMS Probation Service | Cambridgeshire and Peterborough Probation Trust | FAULT |  | REACT | BES | Electrical | [NAME] | 100.00 |  |  |  |  |  |  | 0.00 |  | N | 7127217 | RED | A R2 | 11/03/11 13:22 | 11/03/11 13:22 | 11/03/11 13:22 | 11/03/11 13:22 | 11/03/11 13:22 | 11/03/11 13:22 |  |  |  |  |  |  | 01/03/11 13:31 | 22/02/11 17:12 | 22/02/11 17:12 | 01/03/11 13:12 | 017070515277063 | AHD | INT2 | SLA B - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
606189 | FIRE EXTINGUISHER THE PLASTIC PIN HAS BROKEN OFF | B-C | [NAME] | 3-0253 | Martello House | 1 | 3 | UKBA |  | FAULT |  | REACT | BFM | Fire Services | Fire equipment - Damage/Fault/leak | 55.66 | 55.66 |  |  |  |  |  | 0.00 |  | Y | 7126659 | RED | A R3 | 11/03/11 14:04 | 11/03/11 14:04 | 11/03/11 14:04 | 11/03/11 14:04 | 11/03/11 14:04 | 11/03/11 14:04 |  |  |  |  |  |  | 01/03/11 14:00 | 23/02/11 13:44 | 23/02/11 13:44 | 01/03/11 13:54 | 017070517477063 | AHD | INT3F | SLA B - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
607563 | SMASHED WINDOW- OFFENDERS ROOM | B-A | DELAYAPPR | 1-5758 | [NAME] ([NAME]) | 1 | 1 | NOMS Probation Service | London Probation Trust | FAULT |  | REACT | BFM | [NAME] | Internal broken/cracked window/door |  |  |  |  |  |  |  | 0.00 |  | N | 7127217 | GREEN | A R1 | 28/02/11 15:25 | 28/02/11 17:25 | 28/02/11 19:25 | 28/02/11 15:25 | 28/02/11 17:25 | 11/03/11 17:00 |  |  | 11/03/11 17:00 | 28/02/11 17:00 |  |  | 04/03/11 12:05 | 28/02/11 13:21 | 28/02/11 13:21 | 28/02/11 13:25 | 017070515277063 | AHD | ARSMEDEG | SLA B - Priority A | DELAYAPPR - Delay Approved |  | within SLA
610024 | sanitary bin emptying | B-C | REASSIGN | 3-8510 | Chichester Probation Office | 1 | 3 | NOMS Probation Service | [NAME] and Sussex Probation Trust | FAULT |  | REACT | Cleaning | Additional attendance | Periodic sanitary disposal unit emptying | 0.00 |  |  |  |  |  |  | 0.00 |  | N | 7126658 | RED | A R3 | 11/03/11 14:19 | 11/03/11 14:19 | 11/03/11 14:19 | 11/03/11 14:19 | 11/03/11 14:19 | 11/03/11 14:19 |  |  |  | 07/03/11 12:26 |  |  | 09/03/11 09:28 | 01/03/11 10:52 | 01/03/11 10:52 | 01/03/11 14:09 | 017070515277063 | AHD | PHS | SLA B - Priority C | REASSIGN - Reassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
610122 | NO HEATING RECEPTION GROUND FLOOR | B-B | DELAYAPPR | 3-5571 | 47 Grand Parade | 1 | 3 | NOMS Probation Service | [NAME] and Sussex Probation Trust | FAULT |  | REACT | BES | Heating | Fault / Failure |  |  |  |  |  |  |  | 0.00 |  | N | 7126658 | GREEN | A R3 | 01/03/11 16:22 | 01/03/11 20:22 | 02/03/11 12:23 | 01/03/11 16:22 | 01/03/11 20:22 | 11/03/11 17:00 |  |  | 11/03/11 17:00 | 01/03/11 15:43 |  |  | 10/03/11 15:15 | 01/03/11 12:19 | 01/03/11 12:19 | 01/03/11 12:22 | 017070515277063 | AHD | INT3 | SLA B - Priority B | DELAYAPPR - Delay Approved |  | within SLA
610195 | unvented front water system located second floor | B-C | DELAY | 1-5639 | [NAME] | 1 | 1 | NOMS Probation Service | London Probation Trust | FAULT |  | REACT | BFM | Plumbing Installations | Sinks, Basins, Baths and [NAME] |  |  |  |  |  |  |  | 0.00 |  | N | 7127217 | GREEN | A R1 | 11/03/11 14:32 | 11/03/11 14:32 | 11/03/11 14:32 | 11/03/11 14:32 | 11/03/11 14:32 | 11/03/11 14:32 |  |  | 25/03/11 17:00 | 10/03/11 14:23 |  |  | 10/03/11 15:02 | 01/03/11 14:18 | 01/03/11 14:18 | 01/03/11 14:22 | 017070515277063 | AHD | ARSMEDSM | SLA B - Priority C | DELAY - Delayed - the supplier has experienced a delay outside of their control in physically completing this work order. |  | within SLA
610256 | [NAME] 3rd floor- fire escape | B-C | [NAME] | 1-5643 | Lewisham High Street | 1 | 1 | NOMS Probation Service | London Probation Trust | FAULT |  | REACT | BFM | Fixtures and fittings - Internal | Blinds and curtain tracks |  |  |  |  |  |  |  | 0.00 |  | N | 7127217 | GREEN | A R1 | 11/03/11 16:00 | 11/03/11 16:00 | 11/03/11 16:00 | 11/03/11 16:00 | 11/03/11 16:00 | 11/03/11 16:00 |  |  |  |  |  |  | 01/03/11 15:51 | 01/03/11 15:46 | 01/03/11 15:46 | 01/03/11 15:50 | 017070515277063 | AHD | BRIGHT | SLA B - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
610301 | COMPLAINT - PANIC ALARM | B-C | [NAME] | 1-5814 | Bexleyheath Probation Office | 0 | 1 | NOMS Probation Service | London Probation Trust | COMPLAINT |  | REACT | BES | Security & Comms Systems & Equipment | Panic/security alarm fault | 0.00 | 0.00 |  |  |  |  |  | 0.00 |  | N | 7127217 | RED | A R1 | 12/03/11 10:42 | 12/03/11 10:42 | 12/03/11 10:42 | 12/03/11 10:42 | 12/03/11 10:42 | 12/03/11 10:42 |  |  |  |  |  |  | 02/03/11 10:34 | 01/03/11 16:49 | 01/03/11 16:49 | 02/03/11 10:32 | 017070515277063 | AHD | RFM5 | SLA B - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
610318 | REMOVE HAZARD TAPE | B-C | [NAME] | 3-5862 | St. Leonards Approved Premises | 1 | 3 | NOMS Probation Service | Thames Valley Probation Trust | FAULT |  | REACT | Cleaning | Cleaning call off service | Carpet deep cleans |  |  |  |  |  |  |  | 0.00 |  | N | 7126658 | GREEN | A R3 | 11/03/11 17:36 | 11/03/11 17:36 | 11/03/11 17:36 | 11/03/11 17:36 | 11/03/11 17:36 | 11/03/11 17:36 |  |  |  |  |  |  | 01/03/11 22:47 | 01/03/11 17:25 | 01/03/11 17:25 | 01/03/11 17:26 | 017070515277063 | AHD | RFM2 | SLA B - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
610401 | part holding pipe in has split on cleaners hoover | B-C | [NAME] | 3-5861 | Great Holm Approved Premises | 1 | 3 | NOMS Probation Service | Thames Valley Probation Trust | FAULT |  | REACT | BES | Electrical | Sockets / other fittings - Damage / Fault / Failure |  |  |  |  |  |  |  | 0.00 |  | N | 7126658 | GREEN | A R3 | 12/03/11 09:58 | 12/03/11 09:58 | 12/03/11 09:58 | 12/03/11 09:58 | 12/03/11 09:58 | 12/03/11 09:58 |  |  |  |  |  |  | 02/03/11 09:49 | 02/03/11 09:44 | 02/03/11 09:44 | 02/03/11 09:48 | 017070515277063 | AHD | RFM2 | SLA B - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
610448 | external drain cover is missing | B-C | INPRG | 2-5833B01 | Lightfoot House | 1 | 2 | NOMS Probation Service | Norfolk and Suffolk Probation Trust | FAULT |  | REACT | BFM | Drains - External | General faults/damage |  |  |  |  |  |  |  | 0.00 |  | N | 7107083 | GREEN | A R2 | 12/03/11 10:36 | 12/03/11 10:36 | 12/03/11 10:36 | 12/03/11 10:36 | 12/03/11 10:36 | 12/03/11 10:36 |  |  |  | 03/03/11 13:00 |  |  | 03/03/11 13:00 | 02/03/11 10:21 | 02/03/11 10:21 | 02/03/11 10:26 | 017070515277063 | AHD | INT2 | SLA B - Priority C | INPRG - In progress - work is physically in progress. |  | within SLA
610478 | heating pump being removed | B-C | INPRG | 1-0279 | Bedfont Lakes | 1 | 1 | UKBA |  | CONFIRMATION |  | REACT | BES | Heating | Fault / Failure |  |  |  |  |  |  |  | 0.00 |  | N | 7126678 | GREEN | A R1 | 12/03/11 10:48 | 12/03/11 10:48 | 12/03/11 10:48 | 12/03/11 10:48 | 12/03/11 10:48 | 12/03/11 10:48 |  |  |  | 02/03/11 10:38 |  |  | 09/03/11 10:59 | 02/03/11 10:36 | 02/03/11 10:36 | 02/03/11 10:38 | 017070517477063 | AHD | ARSMEHKG | SLA B - Priority C | INPRG - In progress - work is physically in progress. |  | within SLA
611888 | 2 lights out ground floor | A-C | REFER | 1-3006 | [NAME] Towers | 1 | 1 | Identification and Passport Service |  | FAULT |  | REACT | BES | Electrical | Lighting - Damage / Fault / Failure |  | 280.85 |  |  |  |  |  | 0.00 |  | Y | 7126714 | RED | A R1 | 07/03/11 17:30 | 07/03/11 17:30 | 09/03/11 09:32 | 07/03/11 17:30 | 07/03/11 17:30 | 11/03/11 17:00 |  |  | 11/03/11 17:00 | 07/03/11 12:46 |  |  | 10/03/11 11:47 | 07/03/11 09:29 | 07/03/11 09:29 | 07/03/11 09:30 | 017070515277063 | AHD | ARSME3BT | SLA A - Priority C | REFER - Referred - the Supplier requires additional information before completing the work order request. |  | within SLA
611969 | top floor, window loose | B-A | DELAYAPPR | 1-5851 | Sutton Probation Office | 1 | 1 | NOMS Probation Service | London Probation Trust | FAULT |  | REACT | BFM | Windows | General faults/damage |  |  |  |  |  |  |  | 0.00 |  | N | 7127217 | GREEN | A R1 | 07/03/11 12:32 | 07/03/11 14:32 | 07/03/11 16:32 | 07/03/11 12:32 | 07/03/11 14:32 | 11/03/11 17:00 |  |  | 11/03/11 17:00 | 07/03/11 11:51 |  |  | 10/03/11 11:08 | 07/03/11 10:29 | 07/03/11 10:29 | 07/03/11 10:32 | 017070515277063 | AHD | ARSMEDEG | SLA B - Priority A | DELAYAPPR - Delay Approved |  | within SLA
613022 | Email request - gents urinal trap faulty | A-C | [NAME] | 3-3931-18-70 | Bramshill - FOXLEY HALL - Male Toilet | 1 | 3 | National Policing Improvement Agency | [NAME] | FAULT |  | REACT | BFM | Plumbing Installations | W.C.s & urinals |  |  |  |  |  |  |  | 0.00 |  | N | 7126660 | GREEN | A R3 | 09/03/11 19:02 | 09/03/11 19:02 | 11/03/11 11:04 | 09/03/11 19:02 | 09/03/11 19:02 | 11/03/11 11:04 |  |  |  |  |  |  | 09/03/11 11:14 | 09/03/11 10:59 | 09/03/11 10:59 | 09/03/11 11:02 | 017070517777063 | AHD | BRAMSARSME | SLA A - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
613070 | Email request - Faulty heating - CEPOL House | A-C | [NAME] | 3-3931-19 | Bramshill - CEPOL HOUSE | 1 | 3 | National Policing Improvement Agency | [NAME] | FAULT |  | REACT | BES | Heating | Fault / Failure |  |  |  |  |  |  |  | 0.00 |  | N | 7126660 | GREEN | A R3 | 09/03/11 20:06 | 09/03/11 20:06 | 11/03/11 12:08 | 09/03/11 20:06 | 09/03/11 20:06 | 11/03/11 12:08 |  |  |  |  |  |  | 09/03/11 12:07 | 09/03/11 12:01 | 09/03/11 12:01 | 09/03/11 12:06 | 017070517777063 | AHD | BRAMSARSME | SLA A - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
613144 | 7TH FLOOR - SANITARY BINS NEED EMPTYING | A-C | [NAME] | 3-0131B01-07 | [NAME]t Floor | 1 | 3 | UKBA |  | FAULT |  | REACT | Cleaning | Service Failure | Periodic sanitary disposal unit emptying - Non-attendance |  |  |  |  |  |  |  | 0.00 |  | N | 7093127 | GREEN | A R3 | 09/03/11 21:31 | 09/03/11 21:31 | 11/03/11 13:33 | 09/03/11 21:31 | 09/03/11 21:31 | 11/03/11 13:33 |  |  |  |  |  |  | 09/03/11 13:32 | 09/03/11 13:28 | 09/03/11 13:28 | 09/03/11 13:31 | 017070517477063 | AHD | PHS | SLA A - Priority C | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
613538 | 2 X DEFECTIVE PANIC ALARMS DEFECTIVE | B-B | INPRG | 3-5866 | Worthing Probation Office | 1 | 3 | NOMS Probation Service | [NAME] and Sussex Probation Trust | FAULT |  | REACT | BES | Security & Comms Systems & Equipment | Panic/security alarm fault |  |  |  |  |  |  |  | 0.00 |  | N | 7126658 | GREEN | A R3 | 10/03/11 15:33 | 10/03/11 19:33 | 11/03/11 11:34 | 10/03/11 15:33 | 10/03/11 19:33 | 11/03/11 11:34 |  |  |  | 10/03/11 15:00 |  |  | 11/03/11 09:22 | 10/03/11 11:30 | 10/03/11 11:30 | 10/03/11 11:33 | 017070515277063 | AHD | INT3S | SLA B - Priority B | INPRG - In progress - work is physically in progress. |  | within SLA
613583 | 2ND RECALL - SEWAGE SMELL LADIES TOILETS | B-B | [NAME] | 3-5680 | Sheerness | 1 | 3 | NOMS Probation Service | Kent Probation Trust | RECALL |  | REACT | BFM | Plumbing Installations | W.C.s & urinals |  | 0.00 |  |  |  |  |  | 0.00 |  | N | 7126658 | GREEN | A R3 | 10/03/11 16:32 | 10/03/11 20:32 | 11/03/11 12:33 | 10/03/11 16:32 | 10/03/11 20:32 | 11/03/11 12:33 |  |  |  |  |  |  | 10/03/11 12:34 | 10/03/11 12:27 | 10/03/11 12:27 | 10/03/11 12:32 | 017070515277063 | AHD | INT3 | SLA B - Priority B | FMASSIGNED - Fmsassigned – the supplier has advised that the work order has been received and assigned to an engineer. |  | within SLA
613617 | door not closing properly. -ground floor | B-B | ATTDELAY | 3-5571 | 47 Grand Parade | 1 | 3 | NOMS Probation Service | [NAME] and Sussex Probation Trust | FAULT |  | REACT | BFM | Doors - Internal | General faults/damage |  |  |  |  |  |  |  | 0.00 |  | N | 7126658 | GREEN | A R3 | 10/03/11 17:00 | 10/03/11 21:00 | 11/03/11 13:01 | 10/03/11 17:00 | 10/03/11 21:00 | 11/03/11 13:01 |  |  |  |  |  |  | 10/03/11 16:03 | 10/03/11 12:57 | 10/03/11 12:57 | 10/03/11 13:00 | 017070515277063 | AHD | INT3 | SLA B - Priority B | ATTDELAY - Attendance Delay |  | within SLA
613631 | ENTRANCE DOOR [NAME] | B-B | DELAY | 2-5547 | Ryegate House | 1 | 2 | NOMS Probation Service | Essex Probation Trust | FAULT |  | REACT | BFM | Doors & Shutters - External | Security door faults |  |  |  |  |  |  |  | 0.00 |  | N | 7127217 | GREEN | A R2 | 10/03/11 17:20 | 10/03/11 21:20 | 11/03/11 13:21 | 10/03/11 17:20 | 10/03/11 21:20 | 11/03/11 13:21 |  |  | 11/03/11 17:00 | 10/03/11 15:00 |  |  | 10/03/11 17:05 | 10/03/11 13:12 | 10/03/11 13:12 | 10/03/11 13:20 | 017070515277063 | AHD | INT2 | SLA B - Priority B | DELAY - Delayed - the supplier has experienced a delay outside of their control in physically completing this work order. |  | within SLA