Spreadsheet: 544830d1509045585-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 122214

 | Belk | Total | Oldest
 | Escalation | 9 | 2014-12-21 00:00:00
 | Customer Service | 1358 | 2014-12-08 00:00:00
 | [NAME] | 157 | 2014-11-24 00:00:00
 | Accommodations | 176 | 2014-12-08 00:00:00
 | [NAME] | 361 | 2014-12-06 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 2 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 2014-12-11 00:00:00 | 2014-12-20 00:00:00
 | GNC | 2 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 2014-12-05 00:00:00 | 2014-11-30 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 23 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2014-12-06 00:00:00 | 2014-12-08 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 3 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 2014-12-16 00:00:00
 | GNC | 13 | 7 | 0 | 1 | 0 | 2 | 1 | 1 | 2014-12-10 00:00:00 | 2014-12-15 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 7 | 4 | 1 | 0 | 0 | 0 | 1 | 0 | 2014-12-10 00:00:00 | 2014-12-10 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 110 | 97 | 6 | 6 | 0 | 1 | 0 | 0 | 2014-11-28 00:00:00 | 2014-12-03 00:00:00
 | Mattel | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-30 00:00:00 | 2014-11-30 00:00:00
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 457 | 371 | 0 | 2 | 4 | 36 | 31 | 13 | 2014-10-20 00:00:00 | 2014-10-30 00:00:00
 | GNC | 299 | 275 | 4 | 1 | 3 | 6 | 7 | 3 | 2014-11-13 00:00:00 | 2014-11-30 00:00:00
 | PBS AV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-27 00:00:00 | 2014-11-27 00:00:00
 | PBS HV | 187 | 108 | 9 | 3 | 3 | 6 | 54 | 0 | 2014-10-27 00:00:00 | 2014-10-27 00:00:00
 | Dollar General | 26 | 25 | 0 | 1 | 0 | 0 | 0 | 0 | 2014-11-29 00:00:00 | 2014-12-01 00:00:00
 | RadioShack | 544 | 42 | 8 | 21 | 1 | 13 | 35 | 2 | 2014-06-14 00:00:00 | 2014-06-22 00:00:00
 | Mattel | 52 | 46 | 0 | 4 | 0 | 3 | 3 | 0 | 2014-08-31 00:00:00 | 2014-08-31 00:00:00
 | iRobot | 16 | 7 | 2 | 3 | 0 | 1 | 3 | 0 | 2014-11-04 00:00:00 | 2014-12-05 00:00:00
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 479 | 477 | 0 | 0 | 0 | 0 | 4 | 0 | 2014-12-03 00:00:00 | 2014-12-03 00:00:00
 | PBS AV | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2014-11-21 00:00:00 | 2014-11-21 00:00:00
 | PBS HV | 27 | 27 | 0 | 0 | 1 | 0 | 0 | 0 | 2014-12-03 00:00:00 | 2014-12-03 00:00:00
 | Dollar General | 27 | 25 | 0 | 2 | 0 | 0 | 0 | 0 | 2014-11-21 00:00:00 | 2014-12-04 00:00:00
 | Mattel | 25 | 20 | 2 | 0 | 3 | 0 | 0 | 0 | 2014-12-02 00:00:00 | 2014-12-06 00:00:00
 | iRobot | 4 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-24 00:00:00 | 2014-12-08 00:00:00
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 112 | 111 | 0 | 0 | 0 | 0 | 1 | 0 | 2014-11-08 00:00:00 | 2412-11-01 00:00:00
 | PBS AV | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-11-25 00:00:00 | 2014-11-25 00:00:00
 | PBS HV | 7 | 6 | 0 | 0 | 0 | 0 | 1 | 0 | 2014-12-01 00:00:00 | 2014-12-01 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 188 | 158 | 0 | 0 | 0 | 0 | 28 | 2 | 2014-11-28 00:00:00 | 2014-11-28 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-12-08 00:00:00 | 2014-12-08 00:00:00
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 10 | 10 | 0 | 0 | 0 | 0 | 0 | 0 | 11/214/14 | 2014-11-24 00:00:00
 | Mattel | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-12-03 00:00:00 | 2014-12-03 00:00:00
 | iRobot | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-12-01 00:00:00 | 2014-12-01 00:00:00
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 103 | 99 | 2 | 0 | 1 | 0 | 0 | 1 | 2014-10-19 00:00:00 | 2014-10-19 00:00:00
 | PBS Statement Request | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-12-08 00:00:00 | 2014-12-08 00:00:00
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0