Spreadsheet: 214537d1360956345-repost-link-table-to-database-linked-table-survey-ex
Sheet: BSS Results

Created By | 1. Which strategic priority does this application support? | 2. What business purpose does the application serve? | 3. What is your opinion of the application’s functionality? | 4. Do the application features meet your business process needs? | 5. Did the application work properly after initial installation? | 6. Are you able to easily accomplish your work using this application? | 7. Are you satisfied with your knowledge and experience with the application? | 8. Are you able to navigate through the application with ease? | 9. Are you satisfied with the data flow of the application? | 10. Is the application uptime acceptable? | 11. Does the application behave consistently each time you access it to do your work? | 12. Does the application respond in a reasonable timeframe? | 13. How often does the application freeze or crash? | 14. Which work processes suffer during a system outage? | 15. How many departmental employees are affected during an outage? | 16. Is there a manual or other workaround for an outage associated with this application? | 17. Are you satisfied with the overall level of knowledge and ability to answer questions related to this application of your internal business unit SME? | 18. Are you satisfied with the Help Desk team’s overall level of knowledge and ability to resolve problems related to this application? | 19. How satisfied are you with the end-user training that accompanied this application? | 20. How satisfied are you with the end-user documentation (training manuals, checklists) that accompanied this application? | 21. Please provide any additional comments you would like to share. | Item Type | Path
WINDOWS-EMAVPJ7\administrator | testing | Customer Facing | Very Satisfied | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Never | Customer Facing | Less than 20 | Yes, Test Annually | Yes | Yes | Very Satisfied | Very Satisfied | OMG so much easier | Item | sites/surveys/Lists/Business SME Survey
WINDOWS-EMAVPJ7\administrator | testing | Revenue Producing | Mostly Satisfied | Mostly | Mostly | Mostly | Mostly | Mostly | Mostly | Mostly | Mostly | Mostly | Once or twice since deployment | Revenue Producing | 20 - 30 | Yes | Mostly | Mostly | Mostly Satisfied | Mostly Satisfied | Oh yeah! | Item | sites/surveys/Lists/Business SME Survey
WINDOWS-EMAVPJ7\administrator | testing | Internal Operation | Needs Significant Work | Minimally | Minimally | Minimally | Minimally | Minimally | Minimally | Minimally | Minimally | Minimally | Every other use | Internal Operation | 30 - 40 | Partial | Minimally | Minimally | Needs Significant Work | Needs Significant Work | uh huh! | Item | sites/surveys/Lists/Business SME Survey
WINDOWS-EMAVPJ7\administrator | testing | Customer Facing | Mostly Satisfied | Yes | Yes | Mostly | Minimally | Yes | Mostly | Yes | Mostly | Minimally | Once or twice since deployment | Customer Facing | 20 - 30 | Yes | Mostly | Mostly | Very Satisfied | Mostly Satisfied | alright! | Item | sites/surveys/Lists/Business SME Survey
WINDOWS-EMAVPJ7\administrator | testing | Internal Operation | Very Satisfied | Mostly | Yes | Yes | Mostly | Yes | Yes | Yes | Yes | Mostly | Once or twice since deployment | Revenue Producing | Less than 20 | Yes, Test Annually | Yes | Yes | Needs Significant Work | Mostly Satisfied | Who's your Daddy? | Item | sites/surveys/Lists/Business SME Survey
WINDOWS-EMAVPJ7\administrator | testing | Customer Facing | Very Satisfied | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Minimally | Mostly | Once or twice since deployment | Revenue Producing | 20 - 30 | Yes, Test Annually | Yes | Yes | Very Satisfied | Very Satisfied | And what does he do? | Item | sites/surveys/Lists/Business SME Survey