Spreadsheet: 0fbfcf2d-ca1c-4f94-9c37-3fb1156a7f68
Sheet: Report

Department | Department Priority | Unit | Unit Priority | Unit Goal Id | [NAME] | Objective Id | Objective Name | Objective Priority | Strategic Direction | Impact Type
Technology and Educational Support Services | 1 | Technical Services | 1 | 1 | Provide a secure and stable computing environment for the district and colleges. | 1.1 | Implement hardware and software standards for network infrastructure. | 1 | None | -- Pick One --
Technology and Educational Support Services | 1 | Technical Services | 1 | 1 | Provide a secure and stable computing environment for the district and colleges. | 1.2 | Create the district security policy | 19 | None | -- Pick One --
Technology and Educational Support Services | 1 | Technical Services | 1 | 1 | Provide a secure and stable computing environment for the district and colleges. | 1.3 | Implement mechanisms that will aid in the identification and prevention of abuse in sbccd networks. | 4 | None | -- Pick One --
Technology and Educational Support Services | 1 | Distance Education | 1 | 1 | Provide infrastructure to support DE courses and services | 2.1 | Integrate online student services into DE and traditional courses | 5 | None | -- Pick One --
Technology and Educational Support Services | 2 | Printing Services | 2 | 1 | Goal 2: Continue to work towards outstanding quality and excellent customer service.
Technology and Educational Support Services | 1 | Administrative Applications | 1 | 1 | Employee Maintenance | 4.1 | Fill current vacant positions. | 2 | None | -- Pick One --
Technology and Educational Support Services | 1 | Administrative Applications | 1 | 1 | Employee Maintenance | 4.2 | Determine and schedule staff training/conference opportunities | 3 | None | -- Pick One --
Technology and Educational Support Services | 5 | Technical Services | 5 | 2 | Provide technologies that are cohesive across all service areas of the district. | 5.1 | Implement a single wireless standard for both colleges and the district | 8 | None | -- Pick One --
Technology and Educational Support Services | 2 | Administrative Applications | 2 | 2 | Operations: Self Sufficient User Community | 6.1 | Improve helpdesk services through increased usage of online and self-help resources. | 6 | None | -- Pick One --
Technology and Educational Support Services | 2 | Administrative Applications | 2 | 2 | Operations: Self Sufficient User Community | 6.2 | Improve effective written and verbal communication with users. | 9 | None | -- Pick One --
Technology and Educational Support Services | 2 | Distance Education | 2 | 2 | Expand DE services offerings | 7.1 | Identify potential services that can meet the DE constituents' needs | 10 | None | -- Pick One --
Technology and Educational Support Services | 2 | Distance Education | 2 | 2 | Expand DE services offerings | 7.2 | Integrate technology that support DE strategic vision | 11 | None | -- Pick One --
Technology and Educational Support Services | 1 | Printing Services | 1 | 2 | To support students through faculty and staff with thier printing and graphic needs. | 8.1 | Continue to maintain four color press through annual maintenance and service. | 7 | None | -- Pick One --
Technology and Educational Support Services | 3 | Distance Education | 3 | 3 | Faculty/Staff Training | 9.1 | Identify training opportunities for DE Faculty and Staff | 13 | None | -- Pick One --
Technology and Educational Support Services | 3 | Distance Education | 3 | 3 | Faculty/Staff Training | 9.2 | Develop web-based training modules | 15 | None | -- Pick One --
Technology and Educational Support Services | 3 | Administrative Applications | 3 | 3 | Special Projects: Timely and Accurate Project Implementations | 10.1 | Train staff on Project Management Methodologies | 12 | None | -- Pick One --
Technology and Educational Support Services | 3 | Administrative Applications | 3 | 3 | Special Projects: Timely and Accurate Project Implementations | 10.2 | Review ‘Project Prioritization’ process to maximize available resources. | 14 | None | -- Pick One --
Technology and Educational Support Services | 6 | Technical Services | 6 | 3 | Establish an effective support system to empower district and college users to effectively report and resolve technology issues. | 11.1 | Work closely with help-desk management to improve response times and expand 1st call resolution options. | 16 | None | -- Pick One --
Technology and Educational Support Services | 6 | Technical Services | 6 | 3 | Establish an effective support system to empower district and college users to effectively report and resolve technology issues. | 11.2 | Work with the TESS managers to reevaluate our help desk solution in order to insure we are providing the best solution to our users. | 18 | None | -- Pick One --
Technology and Educational Support Services | 4 | Administrative Applications | 4 | 4 | Mandates/Reporting: Improve MIS data quality and submission processing time. | 12.1 | Improve MIS Error Reporting | 17 | None | -- Pick One --