Spreadsheet: 07e5185f-0c87-4343-8f7e-bed4f3ba4ae4
Sheet: CRD

 |  | 2011/12 Council Plan Measure schedule for Corporate Resources Directorate
Service Area | CBP Measure Template Received | Existing or New Measure | Directorate | Portfolio | Strategic Outcome | Sub Outcome | Council Plan Directorate Priority Action | Measure Title and Description | Data Frequency | KPI or Initiative | 2010/11 Result (Q3) | 2010/11 Target | 2011/12 Target | Target Value or End Date | Comments
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less Sustainable - Outcomes must achieved in a sustainable way. |  | % Capital Receipt Target Achieved | tbc | KPI |  |  | tbc
 |  | Existing | Corporate Resources | Equalities & Human Resources | Public Service Excellence | Targeted - Must address inequality where it exists |  | Excellent level of Equality Framework for Local Government | tbc | KPI |  |  | tbc |  | Existing measure - CP09 AE 6.4a Progress within the 'Excellent' level of the Equality Framework for Local Government having secured the 'achieving level'
 |  | New | Corporate Resources | Leader | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less Sustainable - Outcomes must achieved in a sustainable way. |  | 2011/12 council tax collection against city target | tbc | KPI |  |  | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less Sustainable - Outcomes must be achieved in a sustainable way. |  | Right Time Measure new claims and change of circumstances | tbc | KPI |  |  | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less Sustainable - Outcomes must be achieved in a sustainable way. |  | % of Invoices paid within 30 days of receipt in AP | tbc | KPI |  |  | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and Third Sector agencies have to produce more for less |  | Income Maximisation - Revised charging policy | Quarterly | Initiative |  |  | 2011-09-30 00:00:00
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and Third Sector agencies have to produce more for less |  | Income Maximisation - Audit of current practice | Quarterly | Initiative |  |  | 2011-10-30 00:00:00
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and Third Sector agencies have to produce more for less |  | Income Maximisation - Gateway for income generation proposals | Quarterly | Initiative |  |  | 2012-03-30 00:00:00
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and Third Sector agencies have to produce more for less |  | Savings programme achieved | Monthly | Initiative |  |  | As per Corporate Revenue Monitoring report
 |  | New | Corporate Resources | Adults & Communities | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less Targeted - Must address inequality where it exists |  | HealthWatch Project - Sounding Out process | tbc | Initiative |  |  | 2011-08-01 00:00:00
 |  | New | Corporate Resources | Adults & Communities | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less Targeted - Must address inequality where it exists |  | HealthWatch Project - Formal Consultation | tbc | Initiative |  |  | 2011-09-01 00:00:00
 |  | New | Corporate Resources | Adults & Communities | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less Targeted - Must address inequality where it exists |  | HealthWatch Project - Awarding Contract | tbc | Initiative |  |  | 2012-07-01 00:00:00
 |  | Corporately Mandated Measures
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less |  | Revenue expenditure as % of profiled budget to date | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less |  | Revenue Variance – Budget to date | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less |  | Revenue forecast outturn variance | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less |  | Capital forecast outturn variance | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third sector agencies have to produce more for less |  | Capital expenditure to date as %age of current budget to date | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Equalities & Human Resources | Public Service Excellence | Targeted - Must address inequality where it exists |  | PDR completion rate | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Equalities & Human Resources | Public Service Excellence | Targeted - Must address inequality where it exists |  | PDR performance | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Equalities & Human Resources | Public Service Excellence | Sustainable - Outcoems must be achieved in a sustainable way |  | Health & Safety Incident Rate | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Equalities & Human Resources | Public Service Excellence | Sustainable - Outcome must be achieved in a sustainable way Targeted - Must address inequality where it exists |  | Average sick days per fte employee | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third Sector agencies have to produce more for less |  | Headcount (salary) cost variance from budget | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third Sector agencies have to produce more for less |  | PO spend (inc legitimate exceptions) as a % of total spend | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third Sector agencies have to produce more for less |  | Off contract spend as a % of total possible contract spend | tbc | KPI |  |  | tbc | tbc
 |  | New | Corporate Resources | Finance | Public Service Excellence | Value for Money - Public and  Third Sector agencies have to produce more for less |  | Non contract spend  as a % of total spend | tbc | KPI |  |  | tbc | tbc
 |  | New | Homes & Neighbourhoods | Deputy Leader | Public Service Excellence | Sustainable - Outcoems must be achieved in a sustainable way |  | % Complaints with full response in 10 wkg days BCC | Quarterly | KPI |  |  | 0.9 | tbc
 |  | New | Homes & Neighbourhoods | Deputy Leader | Public Service Excellence | Sustainable - Outcoems must be achieved in a sustainable way |  | % Complaints with full/holding response in 10 wkg days | Quarterly | KPI |  |  | 0.9 | tbc