Spreadsheet: 544826d1509042934-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 033115

 | Belk | Total | Oldest |  | 6+ Days
 | Escalation | 3 | 2015-03-26 00:00:00 |  | 5 Days
 | Customer Service | 249 | 2015-03-02 00:00:00 |  | 4 Days
 | [NAME] | 84 | 2015-03-04 00:00:00 |  | 3 Days
 | Accommodations | 214 | 2015-03-01 00:00:00 |  | 0-2 Days
 | [NAME] | 240 | 2015-03-20 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-26 00:00:00 | 2015-03-30 00:00:00
 | GNC | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 3 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 2015-03-23 00:00:00 | 2015-03-30 00:00:00
 | PBS AV | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2015-03-30 00:00:00
 | PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 7 | 2 | 0 | 3 | 1 | 1 | 0 | 0 | 2015-03-16 00:00:00 | 2015-03-26 00:00:00
 | Mattel | 3 | 0 | 0 | 0 | 2 | 1 | 0 | 0 | 2015-03-24 00:00:00
 | iRobot | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-24 00:00:00 | 2015-03-24 00:00:00
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 81 | 3 | 1 | 7 | 3 | 65 | 2 | 0 | 2015-01-30 00:00:00 | 2015-03-30 00:00:00
 | GNC | 23 | 3 | 2 | 1 | 0 | 10 | 0 | 0 | 2015-03-19 00:00:00 | 2015-03-29 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 12 | 4 | 0 | 1 | 1 | 2 | 4 | 0 | 2015-03-23 00:00:00 | 2015-03-29 00:00:00
 | Dollar General | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | RadioShack | 32 | 11 | 3 | 13 | 0 | 5 | 0 | 0 | 2015-03-23 00:00:00 | 2015-03-30 00:00:00
 | Mattel | 11 | 6 | 0 | 0 | 0 | 0 | 4 | 0 | 2015-03-15 00:00:00 | 2015-03-20 00:00:00
 | iRobot | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 2015-03-30 00:00:00 | 2015-03-31 00:00:00
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 39 | 34 | 4 | 0 | 0 | 0 | 1 | 0 | 2015-03-29 00:00:00 | 2015-03-30 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 5 | 3 | 1 | 0 | 0 | 1 | 0 | 0 | 2015-03-26 00:00:00 | 2015-03-31 00:00:00
 | Dollar General | 6 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | Mattel | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2015-03-25 00:00:00
 | iRobot | 5 | 5 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 11 | 11 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | PBS AV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | PBS HV | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 2 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 2015-03-30 00:00:00
 | Mattel | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-26 00:00:00 | 2015-03-26 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS Statement Request | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-30 00:00:00 | 2015-03-30 00:00:00
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0