Spreadsheet: 0986752b-e131-4a5d-b169-6600a481f666
Sheet: Sheet1

Human Services | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Unnamed: 4 | Unnamed: 5
Pathway: Counseling & Mental Health Services
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
HMPB01.01 | Academic Foundations | Academic Courses | Obtain adequate education to meet state-specific requirements, including licensures and certifications. | Meet minimum educational requirements and customize learning to meet job requirements. | Display or present bona fide educational or professional credentials as requested/required.
 |  |  |  |  | Maintain good standing in applicable criminal and professional registries.
 |  |  |  | Follow through with continuing education requirements to improve professionalism. | State professional development goals consistent with the job and individual skill sets.
 |  |  |  |  | Keep and store documentations of education.
 |  |  |  |  | Send documentation to licensing or certifying boards in a timely manner.
 |  |  |  | Apply updated theory and knowledge effectively in specific situations. | Document the use of updated theory and knowledge and associated results.
 |  |  |  | Research interventions and theories that may be relevant. | Use proactive approach to problem-solving.
 |  |  |  |  | Develop a research-based plan.
HMPB02.01 | Communications | #4: Counseling and Mental Health Services | Apply principles of communication strategies to establish a collaborative relationship with the client. | Use effective, sensitive communication skills to build rapport and channels of communication by recognizing and adapting to the range of participant communication styles. | Use active listening skills.
 |  |  |  | Conduct open discussion to evaluate client’s state of readiness for change. | Give, receive and act upon feedback promptly and with sensitivity to an individual's experiences and cultural background.
 |  |  |  |  | Use the communication skills required to manage conflict involving the participants.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
HMPB02.02 | Communications | #4: Counseling and Mental Health Services | Use principles of clarity and organization to write and speak well. | Incorporate language that is respectful of the individual, emphasizes capabilities, and is non-discriminatory. | Though written and oral communications, use language that is respectful of the individual, emphasizes capabilities, and is non-discriminatory.
 |  |  |  | Solicit individual’s choice and preferences to explain mental health services. | Evaluate client’s state of readiness for counseling or other mental health services.
 |  |  |  |  | Document informed consent.
 |  |  |  | Synthesize information to choose effective strategy to educate client about the counseling process. | Document client acknowledgement of financial responsibilities.
 |  |  |  |  | Speak clearly, understandably and to the point.
 |  |  |  |  | Analyze nonverbal behavior.
 |  |  |  |  | Ask open-ended questions.
HMPB02.03 | Communications | #11: Assessment and [NAME] | Apply principles of functional and specialized assessments to evaluate specific needs. | Evaluate and interpret information to prepare file documents. | Obtain past records whenever possible.
 |  |  |  |  | Obtain releases for information and consults with past mental health providers or others who may have helpful information.
 |  |  |  | Include client participation to recognize issues and/or problems. | Present evaluation for client response.
 |  |  |  |  | Address any denial of issues.
 |  |  |  | Incorporate client’s perceptions to suggest solutions. | Contract for counseling plan.
 |  |  |  |  | Collaborate with client to draw up a resource list.
 |  |  |  | Evaluate client’s progress in a timely manner to promote client confidence. | Review progress notes and counseling plans routinely.
 |  |  |  |  | Communicate in unambiguous terms, avoiding technical language and jargon.
 |  |  |  |  | Encourage comments and questions.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
HMPB02.04 | Communications | #4: Counseling and Mental Health Services | Write clearly, understandably and to the point to achieve effective communications. | Summarize information to prepare it for entry into client records. | Prepare accurate and concise records.
 |  |  |  | Safeguard client information to protect client confidentiality. | Prepare progress notes containing only brief objective summarizations.
 |  |  |  |  | Prepare discharge summaries that are concise, objective, and to the point.
HMPB03.01 | Problem Solving and Critical Thinking | #12: Theories of Counseling and Mental Health | Evaluate client motivation, strengths and weaknesses to develop a client treatment program. | Refer client to other service providers to serve unusual or unexpected needs. | Match services to client level of need for least restrictive level of care.
 |  |  |  |  | Choose therapeutic strategy based on evaluation.
 |  |  |  | Create solutions to solve problems. | Evaluate options with client.
 |  |  |  |  | Negotiate agreement for using chosen solutions.
 |  |  |  | Evaluate success with client to compare progress with desired objectives. | Time-limit treatment, based on progress.
 |  |  |  |  | Negotiate discharge with client.
HMPB03.02 | Problem Solving and Critical Thinking | #12: Theories of Counseling and Mental Health | Incorporate new knowledge to expand personal skills base. | Include other points of view to solve problems. | Write plans based on client perceptions.
 |  |  |  |  | Consult with others as needed.
 |  |  |  | Learn from mistakes to assure better future performance. | Speak up when in error.
 |  |  |  |  | Prevent the same errors from being repeated.
HMPB03.03 | Problem Solving and Critical Thinking | #12: Theories of Counseling and Mental Health | Evaluate client for crisis intervention to apply intervention when needed. | Interpret client information accurately to assure proper care applications. | Recommend more restrictive level of care, if indicated.
 |  |  |  |  | Provide client with resources to follow through on recommendations.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
HMPB04.01 | Information Technology Applications | #2: Information Technology Applications | Use computer skills to provide comprehensive services. | Use telephone, fax and email for timely turnarounds. | Answer referral questions within 24 hours.
 |  |  |  |  | Return messages within 24 hours.
 |  |  |  | Use Internet to identify resources for education and online support groups. | Locate usable websites.
 |  |  |  |  | Document clients' benefits from their use of resources.
 |  |  |  | Use online assessments to speed data collection. | Lead clients through assessments.
 |  |  |  |  | Verify that an assessment provides accurate information.
 |  |  |  | Find and use career planning and job searches to evaluate opportunities. | Confirm that clients find jobs.
 |  |  |  |  | Confirm that clients can explain successful career paths.
 |  |  |  | Teach client to use electronic portfolios for job searches. | Confirm that clients use these services.
HMPB05.01 | Systems | #5: Introduction to Counseling and Mental Health Services | Develop and maintain a smoothly running program within a given organization to meet organizational goals. | Apply organization’s policies and procedures to meet contractual obligations. | Access information quickly.
 |  |  |  |  | Create a solution to enhance beneficial aspects of the organization and minimize malignant aspects of the organization.
HMPB05.02 | Systems | #5: Introduction to Counseling and Mental Health Services | Use communications skills to interface effectively with referral sources, including the legal system. | Report client’s progress to appropriate sources to ensure appropriate client treatment. | Follow confidentiality guidelines.
 |  |  |  |  | Report in a timely manner.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
HMPB05.03 | Systems | #5: Introduction to Counseling and Mental Health Services | Study group dynamics to identify functions and effects of larger and smaller groups on personal effectiveness. | Communicate openly with clients and supervisors to inform them about problems, solutions, successes, plans and implementations. | Know and use organizational hierarchy.
 |  |  |  |  | Identify immediate supervisor by sight, name and office location.
 |  |  |  |  | Follow organizational and legal procedures regarding duty to report, crisis intervention and out of the ordinary events.
 |  |  |  |  | Seek routine supervision and join professional organizations.
HMPB06.01 | Safety, Health and Environment | #5: Introduction to Counseling and Mental Health Services | Establish a physically and psychologically healthy environment for counseling and mental health services. | Select a suitable location to create a welcoming environment. | Evaluate accessibility to transportation.
 |  |  |  |  | Evaluate safety and security.
 |  |  |  |  | Provide a functional work environment, including equipment and utilities.
 |  |  |  | Create a psychologically suitable environment to facilitate confidence in clients. | Plan furniture, rooms, and décor for a non-threatening environment.
 |  |  |  |  | Use social skills needed for a diverse population.
 |  |  |  |  | Use business behaviors that provide privacy, autonomy and dignity for clients from diverse backgrounds.
HMPB08.01 | Ethics and Legal Responsibilities | #10: Professional and Ethical Issues | Behave professionally to fulfill ethical and legal responsibilities. | Obtain and maintain required credentials (i.e., state licensure, certification, etc.) to assure legal compliance. | Present credentials and experience honestly.
 |  |  |  |  | Practice within legal guidelines, certifications, or licensures.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
HMPB08.02 | Ethics and Legal Responsibilities | #10: Professional and Ethical Issues | Observe ethical and legal responsibilities at all times to assure the best interests of the client are served. | Follow privacy regulations to ensure confidentiality of client information. | Guard session information.
 |  |  |  |  | Keep records inaccessible to the general public.
 |  |  |  | Keep current on changing laws to ensure that all legal guidelines are followed. | Report abuse cases.
 |  |  |  |  | Report life-threatening situations after evaluating the intensity of suicidal or homicidal intent.
 |  |  |  |  | Only under subpoena release client records.
HMPB10.01 | Technical Skills | #13: Practices in Counseling and Mental Health | Synthesize principles of counseling and relationship skills to motivate client change. | Create rapport to enhance client confidence. | Listen attentively with steady eye contact, unless respecting cultural differences.
 |  |  |  |  | Avoid interrupting.
 |  |  |  |  | Accurately repeat, re-phrase or interpret.
 |  |  |  |  | Display non-threatening, assertive body language.
HMPB10.02 | Technical Skills | #13: Practices in Counseling and Mental Health | Verbally and nonverbally reinforce client statements to show change of attitude or report change of behavior. | State client’s comments and questions to show comprehension. | Say, “I see”, “I understand,” “Help me understand.”
 |  |  |  |  | Avoid jargon.
 |  |  |  |  | Avoid technical language.
 |  |  |  |  | Speak in everyday standard language.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
HMPB10.03 | Technical Skills | #13: Practices in Counseling and Mental Health | Use personal and organizational strengths to demonstrate that client welfare is foremost in this field. | Synthesize knowledge of human development, counseling and therapy and assessment theories to treat each client individually. | Use assessment techniques suited to each individual that are documented in counseling and treatment planning.
 |  |  |  |  | Recognize issues and problems and suggest solutions documented in counseling/treatment plans.
 |  |  |  |  | Use relationship-building skills and theoretical skills pertaining to client’s motivation to change, indicated by client’s continuation of counseling/treatment and progress.
 |  |  |  |  | Use knowledge of group therapy theories to evaluate clients, recruit for groups, build a therapeutic milieu in group, and accelerate client changes.
HMPB10.04 | Technical Skills | #13: Practices in Counseling and Mental Health | Use counseling and therapy techniques effectively to selectively serve individual needs. | Assess difficulties accurately to create on-target solutions. | Document that client remains in treatment until discharged.
 |  |  |  |  | Document that client adjusts as predicted.
 |  |  |  |  | Document that client refers others.
 |  |  |  |  | Document that client returns when other problems arise.
HMPB10.05 | Technical Skills | #14: Advanced Skills in Counseling and Mental Health | Recognize strategies of reflection, interpretation, affirmation, summarizing and tracking to evaluate when to use a particular strategy. | Use techniques effectively and consistently to inspire client confidence. | Attend to client verbal behaviors and respond consistently.
 |  |  |  |  | Attend to client nonverbal behaviors and respond consistently.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
[NAME] | Technical Skills | #14: Advanced Skills in Counseling and Mental Health | Apply strategies as counselor/therapist and consultant to promote individual learning. | Collaborate with clients to establish milieu that provides encouragement of learning and change. | Document client’s interest in assignments and follow through.
 |  |  |  |  | Document (including school staff, parents, and students) client’s follow through with recommendations and change.
HMPB10.07 | Technical Skills | #14: Advanced Skills in Counseling and Mental Health | Create milieus and solutions to respect cultural diversity. | Display diversity awareness to attract clients of diverse cultures. | Document that clientele shows diverse population.
 |  |  |  |  | Document that clientele refers others from the same cultural background.
 |  |  |  | Collaborate with clients to invent solutions aligning to their cultural backgrounds. | Document that collaborations produce effective solutions resulting in client change.
HMPB10.08 | Technical Skills | #14: Advanced Skills in Counseling and Mental Health | Consult with schools and business organizations to provide recommendations for successful change. | Use cooperative planning to produce effective school counseling programs. | Document that schools follow through with recommendations.
 |  |  |  |  | Document that school data shows improvement in areas set as goals in the counseling program.
 |  | Additional Recommended CTE/Degree Major Courses:
 |  | #3: Human Growth and Development
 |  | #6: Introduction to Social Work
 |  | #7: Introduction to [NAME] and Processes
 |  | #8: Drug and Alcohol Rehabilitation
 |  | #9: Practicum in Family Studies