Spreadsheet: 272608d1382445224-how-to-search-for-data-on-one-sheet-and-pull-it-over-to-another-sampel-1-
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 | Shocking time scale on the expected 'personal response' from Tesco Customers. Nearly a week ago, I e-mailed Customer Services (as I was directed to do in a telephone call to the ironically-named [NAME]).  After receiving an automated e-mail informing me that I would 'shortly' receive a personal response, I have subsequently heard nothing for 5 days. Clearly, despite assurances that the customer is important, this time scale has done nothing to convince me of that fact. Ref: 4263994
 | Please respond to my complaint ref 4294884
 | ref: 4296392 I am writing to complain about a recent purchase I made and the subsequent lack of customer service in Tesco Merrion. On Monday 30 of September I purchased what I thought was an iPad 16GB with retina display. I initially waited about 20 minutes in the store for the sales assistant to get the iPad from the stockroom and then paid for it at the customer service desk. I purchased this iPad with the intention of setting it up and using it the following weekend while I recovered from surgery. When I went to set the iPad up on Saturday 5 October, after I had added my email account and signed in with iCloud I realised I had been sold a demo model. I was extremely disappointed and frustrated and phoned Tesco Merrion immediately to ask if a proper iPad could be delivered to my house. I was told that this was not possible, that I would have to come to the store. I then asked if a manager could phone me back to confirm if the correct iPad was in stock as making a trip to the store would be very difficult and inconvenient for me. I never got a call back. On Sunday 6 October, I went to the Tesco Merrion store and asked for a manager. I explained what had happened and said that I wanted a discount off the iPad or sufficient compensation for the inconvenience and stress caused by this. I was told that she [NAME]Äúdidn‚Äôt have the authority‚Äù to do this but I was promised a gesture of goodwill. After another 20 minutes standing in the store, I was given a replacement iPad and a [NAME]Ç¨15 [NAME]Äúgoodwill‚Äù gift card. This is entirely insufficient.   As demo models cannot be reset, I am unsure if all my data is erased from it. Given the potential breaches of data protection, I want an undertaking in writing that this demo model will not be put on display in any Tesco store.   If I do not receive a response to this email within 5 working days, I will be contacting the ombudsman, the Data Protection Commissioner and [NAME].
 | @Tesco any chance of a response to my email sent Saturday? 4292243!
 | ive sent it -  ES4295564NI: Thank you for your email enquiry to Tesco‚Äè
 | I am contacting you yet again to express my dissatisfaction with tesco delivery! My shopping was delivered last night I have just opened some pitta breads with today's date on and they are mouldy! I ordered yoghurts a pack of 4 which had tomorrows date on not sure how you are expected to eat all the yoghurts in one day!  It just seems to be on numerous occasions recently that shelf life of items is shorter and shorter and we are having to send things back or just [NAME] then as they can't be used  My faith in tesco delivery is failing and we are seriously considering switching to sainaburys or ASda once our delivery saver period is up  [NAME]
 | @Tesco No sign of my order yet and no reply to my email to helpdesk sent sat ref: 4290858
 | @Tesco can someone chase my direct query, reference 4293047 - replied to an email Sunday morning
 | Hi.  I sent an email as I am in work and unable to take calls.  Do you know when  I may receive a reply as it refers to a delivery not made yesterday that I think may have been rescheduled for today.  However as nobody yesterday phoned me back i have no idea what is happening.  Ref 4296484
 | I would very much appreciate a response to my email sent to you on Saturday regarding a game 'lost in transit' Ref Num 4290807 Apparently writing a comment here will get me a faster response!