Spreadsheet: 07296c68-386c-439e-ae6d-c17a93d8cce3
Sheet: 27

THE ALLSTATE CORPORATION
PROPERTY-LIABILITY POLICIES IN FORCE
 |  |  |  | Dec. 31, |  |  | Sept. 30, |  |  | June 30, |  |  | March 31, |  |  | Dec. 31, |  |  | Sept. 30, |  |  | June 30, |  |  | March 31,
 |  |  |  | 2012 |  |  | 2012 |  |  | 2012 |  |  | 2012 |  |  | 2011 |  |  | 2011 |  |  | 2011 |  |  | 2011
Policies in Force (in thousands) (1)
 |  | Allstate brand
 |  | Allstate Auto Home and Agencies
 |  | Standard auto |  | 16929 |  |  | 16941 |  |  | 17046 |  |  | 17080 |  |  | 17213 |  |  | 17286 |  |  | 17420 |  |  | 17456
 |  | Non-standard auto |  | 508 |  |  | 528 |  |  | 551 |  |  | 570 |  |  | 571 |  |  | 599 |  |  | 599 |  |  | 627
 |  | Auto |  | 17437 |  |  | 17469 |  |  | 17597 |  |  | 17650 |  |  | 17784 |  |  | 17885 |  |  | 18019 |  |  | 18083
 |  | Homeowners (2) |  | 5974 |  |  | 6042 |  |  | 6147 |  |  | 6259 |  |  | 6369 |  |  | 6459 |  |  | 6555 |  |  | 6631
 |  | Canada |  | 991 |  |  | 975 |  |  | 956 |  |  | 938 |  |  | 924 |  |  | 911 |  |  | 899 |  |  | 882
 |  | Involuntary auto |  | 27 |  |  | 28 |  |  | 29 |  |  | 28 |  |  | 28 |  |  | 32 |  |  | 39 |  |  | 42
 |  | Excess and surplus (2) |  | 13 |  |  | 12 |  |  | 10 |  |  | 9 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0
 |  |  |  | 24442 |  |  | 24526 |  |  | 24739 |  |  | 24884 |  |  | 25105 |  |  | 25287 |  |  | 25512 |  |  | 25638
 |  | Emerging Businesses (3)
 |  | Renters |  | 1303 |  |  | 1300 |  |  | 1283 |  |  | 1275 |  |  | 1262 |  |  | 1244 |  |  | 1211 |  |  | 1177
 |  | Condominium |  | 616 |  |  | 615 |  |  | 616 |  |  | 615 |  |  | 615 |  |  | 615 |  |  | 614 |  |  | 612
 |  | [NAME] |  | 752 |  |  | 754 |  |  | 758 |  |  | 764 |  |  | 771 |  |  | 773 |  |  | 777 |  |  | 780
 |  | Other property |  | 1223 |  |  | 1230 |  |  | 1238 |  |  | 1245 |  |  | 1257 |  |  | 1269 |  |  | 1275 |  |  | 1280
 |  | Specialty property |  | 3894 |  |  | 3899 |  |  | 3895 |  |  | 3899 |  |  | 3905 |  |  | 3901 |  |  | 3877 |  |  | 3849
 |  | Specialty auto |  | 1018 |  |  | 1023 |  |  | 1010 |  |  | 976 |  |  | 966 |  |  | 972 |  |  | 957 |  |  | 914
 |  | Consumer household |  | 4912 |  |  | 4922 |  |  | 4905 |  |  | 4875 |  |  | 4871 |  |  | 4873 |  |  | 4834 |  |  | 4763
 |  | Commercial lines |  | 283 |  |  | 290 |  |  | 283 |  |  | 281 |  |  | 286 |  |  | 292 |  |  | 299 |  |  | 301
 |  | Allstate Roadside Services |  | 1009 |  |  | 1025 |  |  | 1035 |  |  | 1045 |  |  | 1043 |  |  | 1029 |  |  | 1045 |  |  | 1039
 |  |  |  | 6204 |  |  | 6237 |  |  | 6223 |  |  | 6201 |  |  | 6200 |  |  | 6194 |  |  | 6178 |  |  | 6103
 |  | Total Allstate brand |  | 30646 |  |  | 30763 |  |  | 30962 |  |  | 31085 |  |  | 31305 |  |  | 31481 |  |  | 31690 |  |  | 31741
 |  | Encompass brand
 |  | Standard auto |  | 708 |  |  | 697 |  |  | 687 |  |  | 676 |  |  | 673 |  |  | 671 |  |  | 672 |  |  | 676
 |  | Non-standard auto |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 3 |  |  | 4
 |  | Homeowners |  | 327 |  |  | 320 |  |  | 314 |  |  | 309 |  |  | 306 |  |  | 306 |  |  | 307 |  |  | 310
 |  | Specialty auto |  | 23 |  |  | 22 |  |  | 22 |  |  | 21 |  |  | 21 |  |  | 21 |  |  | 21 |  |  | 21
 |  | Specialty property |  | 116 |  |  | 114 |  |  | 112 |  |  | 111 |  |  | 111 |  |  | 111 |  |  | 111 |  |  | 112
 |  | Involuntary auto |  | 4 |  |  | 5 |  |  | 5 |  |  | 5 |  |  | 5 |  |  | 6 |  |  | 7 |  |  | 7
 |  | Total Encompass brand |  | 1178 |  |  | 1158 |  |  | 1140 |  |  | 1122 |  |  | 1116 |  |  | 1116 |  |  | 1121 |  |  | 1130
 |  | Esurance brand standard auto |  | 1029 |  |  | 962 |  |  | 892 |  |  | 849 |  |  | 786 |  |  | 0 |  |  | 0 |  |  | 0
 |  | Total Policies in Force |  | 32853 |  |  | 32883 |  |  | 32994 |  |  | 33056 |  |  | 33207 |  |  | 32597 |  |  | 32811 |  |  | 32871
Other Customer Relationships
 |  | Good Hands Roadside Members (in thousands) (4) |  | 870 |  |  | 758 |  |  | 656 |  |  | 569 |  |  | 390 |  |  | 129 |  |  | 75 |  |  | 25
(1) | Policies in Force:  Policy counts are based on items rather than customers.  A multi-car customer would generate multiple item (policy) counts, even if all cars were insured under one policy. Allstate Dealer Services (guaranteed automobile protection and vehicle service products sold primarily through auto dealers) and Partnership Marketing Group (roadside assistance products) statistics are not included in total policies in force since these are not available.  Additionally, non-proprietary products offered by Ivantage (insurance agency) and Answer Financial (independent insurance agency) are not included.
(2) | Beginning in first quarter 2012, excess and surplus lines policies in force are reported separately.  Previously, these policy counts were included in the homeowners total.  Excess and surplus lines represent policies written by North Light Specialty Insurance Company.
(3) | Emerging Businesses policies in force include statistics for Consumer [NAME] (specialty auto products including motorcycle, trailer, motor home and off-road vehicle insurance policies and specialty property products including renter, landlord, boat, umbrella, manufactured home and condominium insurance policies), Commercial Lines (commercial products for small business owners) and Allstate Roadside Services (roadside assistance products sold by Allstate Motor Club).
(4) | Membership provides pay on demand access to roadside services.  Fees for three months ended December 31, 2012 were $150 thousand.