Spreadsheet: 723137d1615539385-count-cells-with-and-without-data-copy-of-brenda-new-moderation_ray
Sheet: Moderation weekly Check 2021-02

name | id | vetted_at | answer | Category | keyword | Final decision | Notes
Hotpoint | 21174962 | 2021-02-03 17:51:36 | See above | service words | see above | entirely_off_topic_wrong_section
ID Mobile | 21196173 | 2021-02-05 12:15:02 | See above | service words | see above | entirely_off_topic_wrong_section
Currys | 21215656 | 2021-02-08 09:06:52 | see above | service words | see above | entirely_off_topic_wrong_section
Currys | 21217118 | 2021-02-08 10:33:34 | see above | service words | see above | entirely_off_topic_wrong_section
[NAME] of Chelmsford | 21230521 | 2021-02-10 20:29:28 | SEE ABOVE | service words | see above | entirely_off_topic_wrong_section
Currys | 21211506 | 2021-02-07 11:19:23 | See above. | service words | see above | entirely_off_topic_wrong_section
Currys | 21215913 | 2021-02-08 09:25:12 | See above. | service words | see above | entirely_off_topic_wrong_section
Birdfood (CJ Wildlife) | 21229798 | 2021-02-09 15:45:43 | It was a gift | service words | gift | reviewer_does_not_have_product
Ninja | 21171507 | 2021-02-03 13:17:39 | I have said above. | service words | said above | entirely_off_topic_wrong_section
Currys Ireland | 21180992 | 2021-02-04 12:57:38 | Great.  Hate these reviews | service words | reviews | entirely_off_topic_wrong_section
[NAME] | 21164982 | 2021-02-04 13:37:35 | Already given feedback over phone. | service words | feedback | entirely_off_topic_wrong_section
Currys | 21180047 | 2021-02-04 11:56:38 | You could not deliver none in stock | service words | none in stock | reviewer_does_not_have_product
Furniture123 | 21210083 | 2021-02-07 09:37:20 | See above! Can't recommend enough! ? | service words | see above | entirely_off_topic_wrong_section
Currys Ireland | 21172347 | 2021-02-03 14:22:05 | Ordered january 20th did not recieved | service words | not recieved | reviewer_does_not_have_product
Currys | 21217992 | 2021-02-08 19:36:49 | Give me a year or two. [NAME]'s out now, | service words | give me
Currys | 21215496 | 2021-02-08 08:49:20 | Goods not delivered after much chasing | service words | not delivered | reviewer_does_not_have_product
The Jewellery Channel | 21172700 | 2021-02-05 09:52:37 | not much to say as lv not used this yet. | service words | not used | reviewer_does_not_have_product
Currys | 21229233 | 2021-02-09 16:07:37 | Am happy so far but don't know for future | service words | Don't know
Currys Ireland | 21234676 | 2021-02-10 10:30:39 | Don't have it long enough to think of any | service words | don't have
Currys Ireland | 21211951 | 2021-02-07 11:49:34 | Too many unsolicited emails like this one | service words | emails | reviewer_does_not_have_product
Currys | 21147892 | 2021-02-03 10:09:45 | Solid build quality. Force feedback feel. | service words | feedback
Currys | 21174809 | 2021-02-03 17:23:14 | A right off replacement no stock available | service words | no stock | reviewer_does_not_have_product
Currys | 21233863 | 2021-02-10 09:50:04 | Very good and quick. Not as cheap as hoped | service words | not as cheap as
Mattress Online | 21157073 | 2021-02-04 15:22:24 | Its a great mattress for the price we paid | service words | paid
The Jewellery Channel | 21198271 | 2021-02-07 12:35:44 | looks alot more expensive  than price paid | service words | paid
Currys | 21197483 | 2021-02-05 13:05:34 | Refund for this TV took really really long | service words | refund
Currys | 21195983 | 2021-02-07 15:45:17 | Advertised with DAB radio but hasn't got it | service words | advertised
box.co.uk | 21240711 | 2021-02-10 19:12:57 | First attempt was cancelled due to no stock | service words | cancelled
Furniture123 | 21180742 | 2021-02-04 12:33:39 | Very good customer communication via emails | service words | emails
Currys | 21232781 | 2021-02-10 08:20:20 | give me my refund or Im doing a charge back | service words | give me | complaint_not_a_review
Currys Ireland | 21223989 | 2021-02-09 10:34:00 | It has never worked properly since I got it | service words | got it
Indesit PPC | 21210938 | 2021-02-07 10:37:03 | Have not had to deal with them to be honest | service words | have not
Currys | 21195488 | 2021-02-07 09:37:38 | Everything as advertised, excellent product. | service words | advertised
Snow and Rock | 21220887 | 2021-02-08 19:20:55 | Availability in advertised colours and sizes | service words | advertised
Currys | 21172713 | 2021-02-03 14:57:22 | Click and collect ready for me bang on time. | service words | bang
Currys | 21186693 | 2021-02-05 10:55:03 | Goods were as described and arrived promptly | service words | described
Snow and Rock | 21221685 | 2021-02-08 16:18:14 | Efficient service and delivered as described | service words | described
Currys | 21218485 | 2021-02-08 16:16:04 | Got it at half price so definitely a bargain | service words | got it
Furniture123 | 21221326 | 2021-02-08 15:17:47 | Still have not heard from customer services. | service words | have not
Currys | 21233692 | 2021-02-10 09:36:27 | Easy on line experience. Great product info. | service words | info
Currys | 21171418 | 2021-02-03 13:11:41 | Had to wait a while none in stock very happy | service words | none in stock
Currys Ireland | 21241358 | 2021-02-10 22:46:43 | Was hard to get out of stock for a long time | service words | out of stock
Laptop Outlet | 21154752 | 2021-02-03 13:34:30 | The amount of money paid for the performance | service words | paid
Currys | 21169926 | 2021-02-03 11:34:32 | Really good due to the present circumstances | service words | present
Berghaus(UK) | 21198769 | 2021-02-05 14:48:47 | It was a present for my son and he loved it. | service words | present
Currys | 21227156 | 2021-02-09 11:44:05 | They were not for me  they were a present... | service words | present
Currys | 21226013 | 2021-02-09 10:38:10 | Fine only hate these constant questionnaires | service words | questionnaires | entirely_off_topic_wrong_section
Dreamland | 21221861 | 2021-02-08 16:27:32 | Easy to order they answered all my questions | service words | questions
Currys | 21174194 | 2021-02-03 15:52:06 | I was [NAME] check reviews before purchasing. | service words | reviews
Currys Ireland | 21182566 | 2021-02-04 17:13:23 | Fantastic product, does exactly as advertised | service words | advertised
Currys | 21200263 | 2021-02-06 23:30:10 | Ordered online at a cheaper price than Amazon | service words | amazon
Currys | 21213858 | 2021-02-08 15:28:24 | difficult to find apps without joining amazon | service words | amazon
Tesco Mobile | 21165092 | 2021-02-04 15:10:26 | Good network coverage, good customer service. | service words | customer service
Tesco Mobile | 21221079 | 2021-02-08 17:47:21 | Excellent customer service, easy to deal with | service words | customer service
Birdfood (CJ Wildlife) | 21200914 | 2021-02-05 20:17:22 | Prompt delivery, product accurately described | service words | described
Currys | 21186653 | 2021-02-05 10:54:54 | Terrible customer service no reply from email | service words | email
BT Shop | 21178707 | 2021-02-04 10:43:03 | Good mainly , but too many follow up emails . | service words | emails
Currys | 21213274 | 2021-02-08 13:18:35 | Links to iPad quickly for printing emails etc | service words | emails
Currys | 21240968 | 2021-02-10 20:10:57 | Evrything runs fine and work for i got it for | service words | got it
box.co.uk | 21230440 | 2021-02-09 16:07:51 | No good bits yet have not got it working yet. | service words | have not got
BT Shop | 21186553 | 2021-02-07 10:53:18 | Bought on offer so paid a good price for them | service words | paid
Currys | 21174208 | 2021-02-03 15:57:50 | Ordered this online as a present for daughter | service words | present
Currys | 21164254 | 2021-02-04 17:45:10 | The price of the software games are expensive | service words | price of
Currys | 21220466 | 2021-02-08 14:00:51 | Too long to collect tv and to process refund. | service words | refund
Currys | 21224938 | 2021-02-09 10:36:54 | Don't know as son uses it for remote learning. | service words | Don't know
Buy it Direct - Ireland | 21165429 | 2021-02-03 07:14:54 | Excellent for the price ,exactly as advertised | service words | advertised
Maplin | 21167606 | 2021-02-05 09:43:58 | It displays HDMI output from USB as advertised | service words | advertised
Currys Ireland | 21177528 | 2021-02-04 11:55:44 | Too much Amazon Prime apps etc been displayed. | service words | amazon
Appliances Direct | 21186681 | 2021-02-05 10:55:01 | Very good, first time I have bought from them. | service words | bought from
Currys | 21221250 | 2021-02-08 21:30:14 | Trays don't have extendable rails to pull out. | service words | don't have
Currys | 21205524 | 2021-02-08 06:34:35 | Bigger tanks so don't have to refill as often. | service words | don't have
Ebuyer | 21152133 | 2021-02-03 07:42:38 | Always been pleased with ebuyer over the years | service words | ebuyer
Currys | 21185998 | 2021-02-07 15:04:25 | Fast, good for light use, browsing, email etc. | service words | email
Currys Ireland | 21220969 | 2021-02-08 14:42:24 | Other orders not arrived poor customer service | service words | not arrived
Currys | 21227758 | 2021-02-09 12:25:55 | Not used it enough yet but all is good so far. | service words | not used
Currys | 21205388 | 2021-02-06 12:27:38 | I ordered, I paid, it arrived. Seamless really | service words | paid
Currys | 21215948 | 2021-02-08 16:07:27 | Easy to set up. Good value for the price paid. | service words | paid
BT Shop | 21169063 | 2021-02-05 08:34:51 | Not very effective.  Doesn't work as advertised | service words | advertised
Appliances Direct | 21199061 | 2021-02-05 15:24:01 | Very pleased ,would recommend appliances direct | service words | appliances direct
Tesco Mobile | 21217952 | 2021-02-08 15:55:17 | Good signal coverage, helpful customer service. | service words | customer service
BT Shop | 21171594 | 2021-02-03 13:23:40 | Extremely fast delivery,  product as described. | service words | described
Currys | 21236750 | 2021-02-10 12:47:59 | Didn't receive product. Had to chase for refund | service words | didn't receive
Currys | 21237710 | 2021-02-10 15:08:18 | Don't know at the moment haven't had a too long | service words | don't know
Currys | 21168212 | 2021-02-04 19:22:42 | No instructions on how to use it so I have not. | service words | have not
Currys | 21220368 | 2021-02-08 16:13:26 | Never used any other product apart from Norton. | service words | never used
Birdfood (CJ Wildlife) | 21200069 | 2021-02-06 23:37:50 | Not getting any cheaper but the best never does | service words | not getting
Admiral Insurance | 21201409 | 2021-02-06 09:32:58 | After parches please contact the buyer by phone | service words | please contact
Currys | 21202123 | 2021-02-06 09:12:48 | Good overall. No issues with refund and return. | service words | refund
Hyundai Canada | 21165836 | 2021-02-03 07:39:14 | Informative they know their stuff good research | service words | research
Runners Need | 21222462 | 2021-02-08 18:12:09 | Quick delivery and cheaper than other retailers | service words | retailers
Currys | 21163975 | 2021-02-04 14:10:34 | Haven't used it much yet so don't know that yet. | service words | Don't know
Currys | 21209356 | 2021-02-08 14:39:40 | The TV is exactly as advertised. So very pleased | service words | advertised
Currys | 21175470 | 2021-02-04 18:37:31 | [NAME] connectivity poor  HP customer service poor | service words | customer service
Currys Ireland | 21208464 | 2021-02-06 18:55:57 | Great service and product received as described. | service words | described
Currys | 21217853 | 2021-02-08 11:10:55 | I'm very happy with the item, item as described! | service words | described
Currys | 21211927 | 2021-02-08 14:46:22 | I didnt like that i dont have a PS5 to use this. | service words | dont have
Currys | 21198857 | 2021-02-07 11:21:18 | Relaxed, loan repayments don't have interest etc | service words | don't have
Currys | 21226797 | 2021-02-09 11:16:53 | Speedy delivery and good communication via email | service words | email
Currys | 21162460 | 2021-02-04 18:20:12 | It actually did work , once I'd got it to open . | service words | got it
Currys | 21227370 | 2021-02-09 12:36:57 | by just asking any questions looking for answers | service words | questions
Mattress Online | 21176587 | 2021-02-05 10:33:16 | Already left a review on trust pilot. See above. | service words | review | entirely_off_topic_wrong_section
Dreamland | 21210320 | 2021-02-08 11:41:47 | Cheaper than Amazon and delivered really quickly. | service words | amazon
Appliances Direct | 21225111 | 2021-02-09 09:49:35 | Always have a good delivery with Appliance direct | service words | appliance direct
Currys | 21185312 | 2021-02-07 19:28:50 | At the moment l don't have any negative comments. | service words | don't have
Furniture123 | 21213776 | 2021-02-08 10:07:22 | I don't have any, this is amazing value for money | service words | don't have
Currys | 21203508 | 2021-02-06 10:38:02 | Good, was on time and emailed all the information | service words | emailed
Currys | 21235664 | 2021-02-10 11:49:03 | Great for emails, I use a lot for menu creations. | service words | emails
Appliances Direct | 21217431 | 2021-02-08 18:43:35 | Have not  used it enough to answer that question. | service words | have not
Maplin | 21177870 | 2021-02-04 10:00:33 | I was very impressed with the service from Maplin | service words | maplin
Currys | 21217126 | 2021-02-08 20:49:51 | Very very slow may be I never used android before | service words | never used
Currys | 21235693 | 2021-02-10 15:27:06 | Amazon Fire means you can pick up most TV stations | service words | amazon
Appliances Direct | 21238664 | 2021-02-10 15:21:38 | Bought from them before, very helpful no problems! | service words | bought from
Currys | 21192224 | 2021-02-05 11:28:29 | Fast delivery, good price and product as described | service words | described
Furniture123 | 21235120 | 2021-02-10 10:58:18 | Excellent quality and build- exactly as described. | service words | described
Currys | 21203181 | 2021-02-08 07:23:39 | It's needed if you don't have wired Bell and chime | service words | don't have
Currys | 21184262 | 2021-02-07 14:30:34 | Don't have anything bad to say about the game..... | service words | don't have
BT Shop | 21181353 | 2021-02-08 12:01:48 | Delayed delivery but BT sent an e-mail to explain. | service words | e-mail
[NAME] | 21153894 | 2021-02-04 08:17:43 | Returning for Credit as unwanted gift for my wife. | service words | gift
Currys | 21235476 | 2021-02-10 12:36:39 | No. But I have not used all of the facilities yet. | service words | have not
Currys | 21201133 | 2021-02-05 21:39:25 | It's a great. Store, I had never been in it before | service words | never been
Appliances Direct | 21220480 | 2021-02-08 15:53:36 | It looks good now it's built,but not used yet. You | service words | not used
Currys | 21193575 | 2021-02-07 09:53:51 | Managed well under the present lockdown conditions | service words | present
Currys | 21225349 | 2021-02-09 10:01:56 | Excellent prices, prompt delivery and good reviews | service words | reviews
Currys | 21201299 | 2021-02-07 15:24:57 | Excellent customer service at Sony. Easy to set up. | service words | customer service
Currys | 21234366 | 2021-02-10 10:15:18 | Great experience, product was exactly as described. | service words | described
Currys | 21209946 | 2021-02-08 13:36:36 | It is so light weight I don't know I am wearing it. | service words | don't know
Currys | 21175170 | 2021-02-03 18:36:37 | Good service. Easy to follow instructions on emails | service words | emails
Currys | 21221603 | 2021-02-08 18:08:57 | The halogen bulbs failed after only a few days use. | service words | failed
Currys | 21233273 | 2021-02-10 11:52:19 | Replacement for same unit that failed very quickly. | service words | failed
Currys | 21170406 | 2021-02-03 11:59:06 | Excellent service order online and get it delivered | service words | get it delivered
Currys | 21202999 | 2021-02-06 10:07:34 | I had a horrible experience I never got the product | service words | never got
Ninja | 21226139 | 2021-02-09 11:08:04 | Never used the hob,grill,or oven since the purchase | service words | never used
Currys | 21212054 | 2021-02-08 10:06:59 | Quick hassle free delivery, collection and refund.. | service words | refund
[NAME] | 21181646 | 2021-02-04 14:02:43 | What you would expect from a retailer. No problems. | service words | retailer
Currys | 21206079 | 2021-02-08 06:31:03 | It does exactly how it was advertised. It's perfect. | service words | advertised
box.co.uk | 21212182 | 2021-02-08 10:49:39 | Box is awesome. Soooo much more reliable than Amazon | service words | amazon
Currys | 21240582 | 2021-02-10 19:49:33 | Super if you love Amazon Prime loads of awesome apps | service words | amazon
Currys | 21238780 | 2021-02-10 15:35:02 | Wired means I don't have to keep changing batteries. | service words | don't have
Currys | 21235993 | 2021-02-10 11:53:19 | Answered email quickly by phone and was very helpful | service words | email
Currys | 21161195 | 2021-02-04 18:09:47 | Got it for home schooling. It's good and easy to use | service words | got it
Currys | 21182046 | 2021-02-04 15:06:44 | I didn't have it delivered it was click and collect. | service words | have it delivered
Currys | 21179152 | 2021-02-06 16:38:40 | we have not been able to use it as it arrive faulty. | service words | have not
Shark | 21201253 | 2021-02-05 22:49:01 | Do not know yet. I have not approached directly yet. | service words | have not
Currys | 21240777 | 2021-02-10 19:59:47 | Some of the casing to the TV have not been made well | service words | have not
Currys | 21212768 | 2021-02-08 12:42:27 | Used [NAME]'s for year's and never been disappointed. | service words | never been
Currys | 21239882 | 2021-02-10 16:52:51 | No digital display so no idea how long wash cycle is | service words | no idea
Currys | 21224474 | 2021-02-09 09:07:35 | Want another one but you have no stock unfortunately | service words | no stock
Currys | 21175369 | 2021-02-04 20:55:46 | Nothing I di want the pink one but was not in stock. | service words | not in stock
The Jewellery Channel | 21172705 | 2021-02-05 07:08:59 | no l carnt say much  as lv not used this cream yet . | service words | not used | reviewer_does_not_have_product
Currys | 21168216 | 2021-02-05 07:03:50 | Ink almost impossible to get everywhere out of stock | service words | out of stock
Currys | 21204140 | 2021-02-06 11:08:36 | Paid for next day delivery and DPD failed to deliver | service words | paid
Currys | 21221179 | 2021-02-08 15:00:03 | Delivery was a day late even tho I paid for next day | service words | paid
Currys | 21227485 | 2021-02-09 12:02:14 | Simply ordered and paid online, delivered in 2 days. | service words | paid
Currys | 21228381 | 2021-02-09 15:39:42 | Paid top price because needed it for home schooling. | service words | paid
Appliances Direct | 21179354 | 2021-02-04 11:19:33 | Bought as a present and they are very happy with it. | service words | present
Sony Import | 21189419 | 2021-02-05 11:20:33 | This was a Christmas present and maybe the best yet! | service words | present
Sony Import | 21192041 | 2021-02-05 11:27:57 | Glad I bought this tv. A christmas present to myself | service words | present
Currys Ireland | 21197862 | 2021-02-05 15:11:20 | First item was returned to Currys and I got a refund | service words | refund
Runners Need | 21236950 | 2021-02-10 13:00:08 | Amazingly fast delivery and refund for returned item | service words | refund
REVITIVE UK | 21237747 | 2021-02-10 13:54:00 | Excellent from research to order to delivery and use | service words | research
Currys | 21154008 | 2021-02-06 21:03:00 | Easy to purchase from retailer and delivered on time | service words | retailer
Currys | 21225564 | 2021-02-09 10:14:02 | Did everything as expected from a big brand retailer | service words | retailer
Currys | 21227582 | 2021-02-09 12:12:20 | Ordered online, emailed tracking and arrived on time. | service words | emailed
[NAME] | 21181213 | 2021-02-04 13:15:45 | Great service and clothing,  feedback survey too long | service words | feedback
Currys | 21172270 | 2021-02-03 14:16:16 | Every time I go into Currys no stock has to be orderd | service words | no stock
Currys | 21196204 | 2021-02-07 14:16:15 | All in one all you need is a cab to watch paid sat tv | service words | paid
[NAME] | 21211934 | 2021-02-07 11:49:30 | Would use again, even refund done in a timely manner. | service words | refund
Currys | 21204850 | 2021-02-06 11:51:17 | Used the website. Good clear description and reviews. | service words | reviews
[NAME] | 21222667 | 2021-02-08 18:52:44 | There was a delay in delivery but I was kept informed. | service words | a delay
Currys | 21151285 | 2021-02-03 13:51:45 | Battery life is terrible! Not as advertised. 3hrs [NAME]. | service words | advertised
Currys | 21166803 | 2021-02-03 07:59:39 | Simple purchase process and delivery was bang on time. | service words | bang
Currys | 21170267 | 2021-02-03 11:52:54 | Always very good on anything I have bought from Currys | service words | bought from
Currys | 21214416 | 2021-02-07 20:00:31 | We've always been happy with items bought from Currys. | service words | bought from
Currys Ireland | 21221575 | 2021-02-08 15:45:21 | Apart from delay in delivery, everything else was okay | service words | delay in
Currys | 21216780 | 2021-02-08 10:20:37 | Email confirmations poor. First Email is from courier. | service words | email
Currys | 21158305 | 2021-02-04 12:04:56 | Too many emails from curry's post purchase! Excessive! | service words | emails
Currys | 21168089 | 2021-02-04 18:40:11 | Price is still too high. The feedback feels very fake. | service words | feedback
The Jewellery Channel | 21172693 | 2021-02-04 18:30:38 | the wallet was a gift so l carnt say much about this . | service words | gift | reviewer_does_not_have_product
Currys | 21206019 | 2021-02-08 07:17:20 | Had to return laptop for refund as not fit for purpose | service words | refund
Currys Ireland | 21174046 | 2021-02-03 17:41:17 | Fast delivery, item received as advertised, easy to use | service words | advertised
Appliances Direct | 21237799 | 2021-02-10 14:58:56 | All of it, a good appliance that performs as advertised | service words | advertised
ID Mobile | 21157036 | 2021-02-04 11:40:37 | Provide better ways to contact with customer service;-) | service words | customer service
Currys | 21183980 | 2021-02-04 23:06:40 | No complaints, item as described and in good condition. | service words | described
Currys | 21226936 | 2021-02-09 11:26:27 | They supplied a product which doesn't work as described | service words | described
Currys | 21238500 | 2021-02-10 15:02:06 | Product as described. Easy to use and quite when in use | service words | described
Currys | 21175354 | 2021-02-05 09:22:07 | Very good for school work, google classroom and emails. | service words | emails
Currys | 21175542 | 2021-02-03 19:51:20 | Very responsive to emails and messages via the website. | service words | emails
Currys | 21214852 | 2021-02-08 13:24:45 | It was a birthday gift for my boyfriend and he loved it | service words | gift
Currys | 21154209 | 2021-02-03 10:18:42 | It broke when I first got it and then the keys came kff | service words | got it
Currys | 21167708 | 2021-02-05 10:08:20 | No delete button, only backspace which I'm not used to. | service words | not used
The Jewellery Channel | 21221871 | 2021-02-08 18:02:33 | Not used bought for my granddaughter for after lockdown | service words | not used | reviewer_does_not_have_product
Currys | 21200869 | 2021-02-05 20:05:38 | The website does not show when an item is out of stock! | service words | out of stock
Currys | 21182331 | 2021-02-04 15:59:09 | ordered and paid on line, collected within half an hour | service words | paid
BT Shop | 21227788 | 2021-02-09 12:26:29 | Just bought online and paid and received in a few days. | service words | paid
Currys | 21203436 | 2021-02-06 10:31:55 | No problem taking the printer back and getting a refund | service words | refund
Currys | 21203116 | 2021-02-08 07:23:19 | It did not come with a charger. There are no usb points. | service words | Did not come
Appliances Direct | 21155515 | 2021-02-03 12:52:10 | Advertised as 50/50 & more like 60/40 (freezer is small) | service words | advertised
Currys | 21205669 | 2021-02-08 08:33:45 | Dead simple process ordering and it arrived bang on time | service words | bang
Currys | 21218085 | 2021-02-08 11:23:28 | 3rd item I've bought from them in same amount of months. | service words | bought from
Currys | 21150351 | 2021-02-03 09:48:52 | Currys were very good in terms of delivering my product. | service words | delivering
Currys | 21154735 | 2021-02-03 10:13:38 | It didn't come with a Butler ...  Cannot find any faults | service words | didn't come
Currys | 21159324 | 2021-02-04 15:16:27 | Didn't come with cable connected, had to buy separately. | service words | didn't come
Currys | 21177960 | 2021-02-04 10:06:28 | Good service, good email communication delivered on time | service words | email
[NAME] | 21237871 | 2021-02-10 14:05:40 | Quick delivery, regular email updates on delivery times. | service words | email
Currys | 21187015 | 2021-02-05 11:07:55 | Customer service emailed about picking u faulty no reply | service words | emailed
Currys | 21221868 | 2021-02-09 07:47:23 | I have purchased two of these and they have both failed. | service words | failed
Currys | 21195896 | 2021-02-05 11:56:44 | Two of the AAA batteries which came with it caught fire. | service words | fire
Currys | 21203820 | 2021-02-06 10:50:27 | V good. Bought one as a gift and then bought one myself. | service words | gift
Appliances Direct | 21217978 | 2021-02-08 11:17:13 | The box arrived damaged. It was a gift so disappointing. | service words | gift
Currys | 21200733 | 2021-02-07 10:34:34 | I haven't used my normal oven since buying this product. | service words | haven't used
Currys | 21200843 | 2021-02-05 19:54:01 | Cheap and reliable bought another for my brother in law! | service words | law
Currys | 21196489 | 2021-02-05 12:33:32 | The box was damaged when received in which was a present | service words | present
Currys | 21234469 | 2021-02-10 11:49:33 | HP attitude to letting retailers selling their products. | service words | retailers
Indesit PPC | 21172176 | 2021-02-03 14:10:09 | Didn't arrive when it was ment to and got it a week later | service words | Didn't arrive
Currys | 21229570 | 2021-02-09 15:36:00 | Advertised on website as password protected when it isnt. | service words | advertised
Currys | 21170509 | 2021-02-05 07:46:24 | Prices good (often cheaper than Amazon) service friendly. | service words | amazon
Currys | 21202299 | 2021-02-06 09:24:56 | Order process and collection all simple and as described. | service words | described
Currys | 21234051 | 2021-02-10 11:00:46 | Have not used all functions yet but so far I am impressed | service words | have not
Currys | 21230666 | 2021-02-09 16:38:45 | Excellent reliable experience, great info on the website. | service words | info
Currys | 21167950 | 2021-02-05 09:55:04 | Excellent system for the price internet never been better | service words | never been
Shark | 21211258 | 2021-02-08 11:44:41 | Easy to manoeuvre. Vacuuming the stairs never been easier | service words | never been
Furniture123 | 21228401 | 2021-02-09 14:06:00 | Very stylish and looks more expensive than the price paid | service words | paid
Currys | 21234400 | 2021-02-10 11:53:54 | They did not work properly so had to return for a refund. | service words | refund
Currys | 21216616 | 2021-02-08 18:00:23 | It is a pity it did not come with a protective carry case. | service words | Did not come
Currys | 21161567 | 2021-02-04 13:16:48 | Easy linking to amazon speaker and voice control is great. | service words | amazon
Currys | 21212987 | 2021-02-08 14:22:28 | Love curry's, it's my first port of call, even over Amazon | service words | amazon
Currys Ireland | 21199114 | 2021-02-05 15:29:52 | Original order cancelled after 3 weeks and had to re-order | service words | cancelled
Currys | 21185336 | 2021-02-05 09:45:26 | Always prompt when it comes to delivering products on time | service words | delivering
Currys | 21212624 | 2021-02-08 13:10:28 | Great size fridge and freezer which we got at a good price | service words | got at
Currys | 21174506 | 2021-02-04 19:09:10 | I have not spotted anything that requires improvement yet. | service words | have not
Currys | 21205306 | 2021-02-06 12:27:20 | Fast delivery service and good amounts of info on products | service words | info
Better Bathrooms | 21218383 | 2021-02-08 20:24:44 | Not used it properly yet to know if there any improvements | service words | not used
Currys | 21223122 | 2021-02-08 20:53:46 | I paid for a delivery date but my delivery was 6 days late | service words | paid
Currys | 21203040 | 2021-02-06 10:13:22 | Very good, [NAME] were happy to issue refund for faulty TV | service words | refund
Currys | 21230899 | 2021-02-09 17:13:25 | Return arranged efficiently but refund took about 3 weeks. | service words | refund
Currys | 21231789 | 2021-02-09 20:01:48 | Great. Free delivery and quick refund went something wrong | service words | refund
Currys | 21149448 | 2021-02-03 10:20:33 | Nice big screen, good service from the retailer to be fair | service words | retailer
Currys | 21205902 | 2021-02-08 06:19:10 | Bought this purely as it was advertised as a quite machine. | service words | advertised
ID Mobile | 21234063 | 2021-02-10 10:14:46 | Helpful customer service Good value  Cheepest on the market | service words | customer service
Hughes | 21182215 | 2021-02-04 15:35:58 | Simple to order and pay Quick delivery Product as described | service words | described
Currys | 21170025 | 2021-02-03 11:40:32 | Easy to order/ communication by email good. Had no problems | service words | email
Birdfood (CJ Wildlife) | 21180355 | 2021-02-04 12:15:13 | Quick and easy to order.  [NAME] communication is very good. | service words | email
Currys | 21207717 | 2021-02-06 16:18:52 | Switches are near base of fire so you need a flexible back! | service words | fire
Currys | 21211243 | 2021-02-07 11:01:13 | Nice feel to case. Quick to fire up. Very responsive screen | service words | fire
[NAME] | 21203704 | 2021-02-08 08:39:46 | It was a gift but my sister said it's lovely and very warm! | service words | gift
Currys | 21163087 | 2021-02-04 13:56:31 | Just got it, so I have to wait and see if there is anything | service words | got it
Currys | 21198554 | 2021-02-07 11:24:50 | I can hear the door bell when I have not got my phone on me | service words | have not got
[NAME] | 21240296 | 2021-02-10 18:33:40 | Ordered quite a few bits from Cotswold, never been let down | service words | never been
Currys | 21205379 | 2021-02-08 08:30:08 | Looks good not used it much as only just received this week | service words | not used
Appliances Direct | 21218583 | 2021-02-08 16:15:23 | Don't know ain't used it. Waiting off new kitchen fitted. Ok | service words | Don't know | reviewer_does_not_have_product
Tesco Mobile | 21150385 | 2021-02-03 11:29:30 | Hassle free great customer services easy to speak to someone | service words | customer services
Currys Ireland | 21241304 | 2021-02-10 22:21:04 | Brilliant very fast at sorting order and delivering it 10/10 | service words | delivering
Currys | 21179702 | 2021-02-05 10:21:45 | Need an external speaker, also DIDNT come with an hdmi cable | service words | didnt come
Ebuyer | 21211633 | 2021-02-07 11:31:12 | Been a long time customer of ebuyer and not had any problems | service words | ebuyer
Currys | 21207921 | 2021-02-08 08:28:20 | I have not found anything yet for improvements it's amazing. | service words | have not
Currys | 21200374 | 2021-02-07 14:46:10 | I still haven't got the hang of the touch sensitive controls | service words | haven't got
Currys | 21175359 | 2021-02-04 20:59:16 | Nob on lid gets very hot not being able to put in dishwasher | service words | nob
Currys | 21174459 | 2021-02-03 16:32:17 | Returns process is awful - been waiting 4 weeks on my refund | service words | refund
Currys | 21194026 | 2021-02-05 11:33:37 | Bang on time and [NAME] secure I'm high risk so was very happy | service words | bang
Currys | 21183694 | 2021-02-04 20:55:24 | Always use currys, all my kitchen goods I bought from currys. | service words | bought from
Currys | 21218215 | 2021-02-08 19:41:42 | No problems have bought from curry's on a number of occasions | service words | bought from
Currys | 21168502 | 2021-02-03 10:21:27 | There's nothing. It's exactly as described and what I needed. | service words | described
Currys | 21221983 | 2021-02-08 16:50:47 | Delivery on time, good customer service, product as described | service words | described
Birdfood (CJ Wildlife) | 21231441 | 2021-02-09 20:07:37 | Easy to order. Goods as described. Very good value for money. | service words | described
Maplin | 21235198 | 2021-02-10 11:37:30 | Not great for music, but I did not buy it to listen to music. | service words | did not buy
Currys | 21230049 | 2021-02-09 15:59:48 | my son loves     it and don't have to buy disc witch is great | service words | don't have
Appliances Direct | 21222917 | 2021-02-08 19:50:30 | Very bad I have insurance and I don't have any number to call | service words | don't have
Currys | 21152749 | 2021-02-03 10:28:35 | you could have e-mail the code to me it would have be faster. | service words | e-mail
Currys | 21180428 | 2021-02-04 12:21:19 | Easy website to use and the email when in stock worked great. | service words | email
Currys | 21195670 | 2021-02-07 14:48:44 | easy to use and understand, ideal for just the basic of tasks | service words | for just
Currys | 21179428 | 2021-02-06 16:11:02 | It was brought as a gift, they think it is the perfect laptop | service words | gift
Currys | 21184615 | 2021-02-05 08:44:58 | Brilliant present for partner. He loves the keeping fit part. | service words | present
Currys Ireland | 21182188 | 2021-02-04 15:31:03 | Did not work from the start and had to be returned for refund | service words | refund
Currys | 21228160 | 2021-02-09 15:48:23 | Free and efficient service and product cheaper than on amazon! | service words | amazon
Currys | 21233565 | 2021-02-10 10:31:38 | Good picture and sound. Easy links to Netflix and Amazon prime | service words | amazon
BT Shop | 21178577 | 2021-02-04 10:36:55 | Good web site, fast from order to delivery, item as described. | service words | described
Currys | 21202459 | 2021-02-06 09:37:04 | Everything went as described form online purchase to delivery. | service words | described
Currys | 21224571 | 2021-02-09 09:14:47 | Excellent! (and safe too!) pick up. The item was as described. | service words | described
ID Mobile | 21211680 | 2021-02-08 11:42:19 | Didn't like it didn't come with a plug so I had to buy one!!!! | service words | didn't come
Currys | 21172804 | 2021-02-05 08:22:13 | I don't have to think how long l need , it's all done for you. | service words | don't have
Currys | 21204506 | 2021-02-06 11:27:02 | Actual collection procedures is not as mentioned in the email. | service words | email
box.co.uk | 21234664 | 2021-02-10 10:33:38 | Easy purchase and not bothered with hundreds of selling emails | service words | emails
Currys | 21225467 | 2021-02-09 10:38:05 | Bought as a gift and they tell me that they are very satisfied | service words | gift
Appliances Direct | 21208146 | 2021-02-08 08:00:41 | I have not got to grips with why it keeps turning its self off | service words | have not got
Currys | 21222459 | 2021-02-08 18:10:25 | Bought and paid online plus removal of old machine.  Easly too | service words | paid
ID Mobile | 21157486 | 2021-02-04 18:28:57 | Ironic question above given that there is no customer service! | service words | question
Tesco Mobile | 21181795 | 2021-02-04 14:26:04 | New SIM card not needed hence no response to delivery question | service words | question
Currys | 21214345 | 2021-02-07 19:27:07 | Unable to speak to anyone able to authorise refund/replacement | service words | refund
Currys | 21167554 | 2021-02-05 09:59:07 | Always good service products website etc my preferred retailer | service words | retailer
Currys | 21221029 | 2021-02-08 14:48:14 | Excellent retailer, we need more like them on the High street. | service words | retailer
Currys | 21179076 | 2021-02-06 17:03:45 | You cant see sny time on it so don't know how long it has to go | service words | Don't know
Currys | 21151847 | 2021-02-03 08:24:39 | This is advertised  as having a back lit keyboard.  It doesn't. | service words | advertised
Currys Ireland | 21228323 | 2021-02-09 15:28:43 | Tied a bit too much to Amazon, screen could've better for books | service words | amazon
Currys | 21135129 | 2021-02-03 14:57:43 | We have often bought from CURRYS - and shall continue to do so! | service words | bought from
Currys | 21209263 | 2021-02-07 01:22:07 | Good affordable prices , good communication via email was cool. | service words | email
Currys | 21233036 | 2021-02-10 08:49:37 | Great service emailed me to order as soon as stock came back in | service words | emailed
Currys | 21155917 | 2021-02-03 09:52:43 | I am told by the person who's gift it was tells me it is great. | service words | gift
Currys | 21176529 | 2021-02-06 13:40:30 | All great, they are xbox gift cards so not much more I can say. | service words | gift
Currys | 21218861 | 2021-02-08 16:05:28 | Good price and a computer tune up gift as an extra from Norton. | service words | gift
Currys | 21160321 | 2021-02-04 11:51:01 | From  order  to delivery we got it a lot faster than we thought | service words | got it
Volvo Cars | 21234879 | 2021-02-10 10:41:42 | As yet I have not discovered any points that could be improved. | service words | have not
Currys | 21212420 | 2021-02-08 15:54:52 | If you see it in stock buy it as it's an amazing cpu for gaming | service words | in stock
Currys | 21209288 | 2021-02-07 02:21:54 | Great customer service and fast response to any questions I had | service words | questions
Currys | 21225153 | 2021-02-09 09:55:33 | good retailer and everything ran smoothly from start to finish. | service words | retailer
Appliances Direct | 21201073 | 2021-02-05 21:16:08 | Easy to use website, detailed reviews & easy delivery, perfect. | service words | reviews
box.co.uk | 21186472 | 2021-02-07 15:04:30 | I have previously ordered a different monitor that didn't arrive | service words | Didn't arrive
Currys | 21155614 | 2021-02-03 13:04:58 | Can be cheaper than amazon and is quicker with click and collect | service words | amazon
Laptops Direct | 21226504 | 2021-02-09 11:02:26 | Delay in delivery but I believe that was primarily due to [NAME] | service words | delay in
Appliances Direct | 21201286 | 2021-02-05 23:12:58 | It does exactly what it's described to do without too much fuss. | service words | described
Shark | 21230369 | 2021-02-09 15:58:53 | Yes how i have to pay for a item that isn't described in honesty | service words | described
ID Mobile | 21158373 | 2021-02-04 14:56:08 | I Don't have a favourite bit because I like everything about it. | service words | don't have
Currys | 21202905 | 2021-02-06 10:01:32 | Did everything online and kept informed about delivery by email. | service words | email
Currys | 21198651 | 2021-02-05 14:36:39 | easy, but stop asking for so many details when giving a feedback | service words | feedback
Currys | 21218666 | 2021-02-08 12:00:04 | This time was good - previous experiences have not been so great | service words | have not
Currys | 21214151 | 2021-02-07 18:18:46 | Phoned for help with internet connection, but never got through. | service words | never got
Currys | 21206338 | 2021-02-08 06:19:49 | Had no idea how to open when first arrived, instructions inside. | service words | no idea
Currys Ireland | 21200897 | 2021-02-05 20:11:34 | Selected online & paid & delivered very quickly. Great service!! | service words | paid
Currys | 21220499 | 2021-02-09 08:38:22 | Great gadget for the price,we paid!! Looks good  can't  fault it | service words | paid
Laptops Direct | 21222692 | 2021-02-08 18:52:49 | ordered HDD, paid and it got delivered. what else do i need..lol | service words | paid
Currys | 21170958 | 2021-02-03 12:35:24 | Was a present and told it was brilliant for what they use it for | service words | present
Currys | 21225484 | 2021-02-09 10:08:04 | It was click and collect I read reviews everywhere before buying | service words | reviews
Currys Ireland | 21207169 | 2021-02-06 18:44:04 | Advertised as suitable for laptops but don't work. Waste of money | service words | advertised
Currys | 21205286 | 2021-02-08 09:09:05 | Stylish, compact, decent brand , kitchenaid  aftercare ok so far! | service words | aftercare
Currys | 21198979 | 2021-02-05 15:17:58 | great, speedy dispatch and continuous email updates on my package | service words | email
Currys | 21217921 | 2021-02-08 18:16:00 | I have not found any faults with this product after 2 months use. | service words | have not
Currys | 21206783 | 2021-02-06 14:14:41 | Item was not in stock Currys said  3 days and it arrived on time. | service words | not in stock
Currys | 21204391 | 2021-02-08 06:19:17 | It's a bit pricy but I guess you get what you paid for that price | service words | paid
Currys | 21186508 | 2021-02-05 10:48:35 | Good Web site. No contact with staff due to present restrictions. | service words | present
[NAME] | 21161964 | 2021-02-04 09:49:37 | This questionnaire is too long and repetitive. Efficient company. | service words | questionnaire
Currys | 21163476 | 2021-02-04 12:05:04 | Really prompt delivery and fast and efficient returns and refund. | service words | refund
Currys | 21202182 | 2021-02-06 09:18:45 | It was quick and easy to order once I had done a bit of research. | service words | research
Currys | 21177356 | 2021-02-04 09:29:58 | No problem with this particular product. I read reviews on Which? | service words | reviews
Currys | 21210074 | 2021-02-08 15:40:55 | Advertised as 17hr battery life when in reality lasts about 6-7hrs | service words | advertised
Currys | 21233480 | 2021-02-10 11:52:31 | Quick. Price was matched with amazon and pick up is safe and quick | service words | amazon
Currys | 21180005 | 2021-02-06 18:04:00 | Everything we've ordered or bought from Curry's has been very good | service words | bought from
Currys | 21237613 | 2021-02-10 13:42:14 | I have bought from currys since the 70s always had very good items | service words | bought from
Appliances Direct | 21211611 | 2021-02-08 15:52:40 | Great picture . Ps5 ready . Great customer service and updates etc | service words | customer service
Currys | 21207192 | 2021-02-08 06:15:36 | Currys claimed we'd get £15 cash back. We didn't even get a reply. | service words | didn't even get
Currys | 21196417 | 2021-02-05 12:27:38 | Great when you don't have to go in store and deal with the staff ? | service words | don't have
Ebuyer | 21176070 | 2021-02-03 23:01:31 | Latest of several purchases from Ebuyer and hassle-free, as usual. | service words | ebuyer
Laptops Direct | 21215563 | 2021-02-08 09:00:55 | This was bought as a gift and easy to order and excellent delivery | service words | gift
Currys | 21196353 | 2021-02-07 14:53:09 | Price, got it on sale and with cashback really good value printer. | service words | got it
Currys | 21175092 | 2021-02-03 18:19:47 | I have not received my washing machine customer service is a joke. | service words | have not
Currys | 21167224 | 2021-02-03 09:02:57 | Exactly what we need for our sons Xbox series s Christmas present. | service words | present
Tesco Mobile | 21181671 | 2021-02-06 13:41:35 | only just got this phone so can't answer the battery life question | service words | question
Currys | 21158861 | 2021-02-04 14:53:57 | Didn't toast effectively, only 1 half so took it back for a refund | service words | refund
[NAME] | 21221665 | 2021-02-08 15:58:23 | N/A as about to contact customer services to arrange a full refund | service words | refund
Currys | 21196422 | 2021-02-05 12:27:39 | The reviews helped me make my decision on the laptop that I needed | service words | reviews
Currys | 21195832 | 2021-02-07 15:00:10 | ? I have spend recently 1600 pound and always disappointed as usual | partial match | 0
Currys | 21216766 | 2021-02-08 16:54:02 | battery life is not as long as advertised, however still quite good | service words | advertised
Currys | 21157070 | 2021-02-04 15:26:53 | So easy to use with the voice activation and links to Amazon music. | service words | amazon
[NAME] | 21153501 | 2021-02-03 12:54:20 | Have bought from Cotswold many yrs, always good, plus good returns. | service words | bought from
Currys | 21155964 | 2021-02-04 07:24:03 | I like [NAME]'s but I do not like the printer I bought from Curry's. | service words | bought from
[NAME] | 21200138 | 2021-02-05 17:40:21 | I've bought from shop before,but purchased online on this occasion. | service words | bought from
Currys | 21164969 | 2021-02-04 14:24:25 | HP has an excellent customer service Value for money  Image Quality | service words | customer service
Currys | 21235367 | 2021-02-10 11:16:24 | To be honest it was so shocking I really don't know where to start. | service words | don't know
Maplin | 21230583 | 2021-02-09 16:27:24 | Used to regularly use the Maplin shop in town, before it closed. OK | service words | maplin
Currys | 21198251 | 2021-02-07 17:29:07 | [NAME]'s have a good selection but I usually find there is no stock! | service words | no stock
Currys | 21223018 | 2021-02-09 07:52:32 | I found the item ,took it to the desk and paid,what else can I say? | service words | paid
Berghaus(UK) | 21223085 | 2021-02-09 07:53:36 | DOUBLE the price of other sellers i feel well and truely ripped off | service words | price of
Currys | 21236645 | 2021-02-10 12:40:42 | Curries Are Ok. The product is poor. I will be asking for a refund. | service words | refund
ID Mobile | 21157089 | 2021-02-04 10:34:49 | Data add ons are absolutely extortionate.. literal daylight robbery | service words | robbery
Currys | 21206472 | 2021-02-06 13:45:18 | sadly the staff don't know what they are talking about in my opinion | service words | Don't know
Currys | 21171732 | 2021-02-04 21:00:42 | Price was good.  But delivery took quite a while compared to Amazon. | service words | amazon
Currys | 21176855 | 2021-02-05 10:17:28 | Competing with Amazon, delivery to the store in 5 days was too slow. | service words | amazon
Furniture123 | 21230387 | 2021-02-09 15:58:50 | Other than two cancelled delivery dates, I'm happy with my purchase. | service words | cancelled
Currys | 21211357 | 2021-02-07 11:07:18 | Great service delivery quick and product as described #bombouche.com | service words | described
Currys | 21159778 | 2021-02-04 09:47:54 | Live how you don't have to have your phone in whilst using the watch | service words | don't have
Currys | 21235912 | 2021-02-10 11:58:25 | This dishwasher holds a lot and so you don't have to use it so often | service words | don't have
Currys | 21231399 | 2021-02-09 18:34:26 | Terrible customer service do not answer the phone or reply to emails | service words | emails
Currys Ireland | 21174502 | 2021-02-03 17:35:39 | it failed after two months of use and took days to recover my files. | service words | failed
Currys | 21227426 | 2021-02-09 12:31:26 | [NAME] for my sister so can't comment. She seems happy enough with it. | service words | gift
ID Mobile | 21235049 | 2021-02-10 12:18:37 | All of it,  have not had any problems with it at all very satisfied. | service words | have not
Hyundai | 21181894 | 2021-02-04 14:38:00 | Still haven't received the SD Card for the sat nav from [NAME] | service words | haven't received
Currys | 21185487 | 2021-02-07 13:06:06 | Great deal for the price I paid. Does everything it says on the tin! | service words | paid
Currys | 21241398 | 2021-02-10 23:07:37 | I paid for a service, you charged the money, but did not deliver it! | service words | paid
Currys | 21176703 | 2021-02-04 08:36:11 | Simple, Efficient ordering process / COVID safe in present situation | service words | present
Currys | 21211830 | 2021-02-08 12:42:14 | I've only just bought it so too soon to give such a detailed review! | service words | review
Currys | 21154210 | 2021-02-03 10:08:57 | I didn't get an instruction booklet.  I would have liked an ice tray. | service words | Didn't get
Currys | 21235297 | 2021-02-10 11:25:34 | Can't screen mirror with iphone. Can't add apps such as Amazon Prime. | service words | amazon
Birdfood (CJ Wildlife) | 21200112 | 2021-02-07 11:01:25 | I've bought from them a few times and had lovely items brought to me. | service words | bought from
Currys | 21224425 | 2021-02-09 09:04:20 | This is the second washer I've bought from curry's and very satisfied | service words | bought from
Currys | 21177377 | 2021-02-04 09:30:03 | The dishwasher order was cancelled due to long delays in the delivery | service words | cancelled
Laptops Direct | 21179461 | 2021-02-04 11:25:36 | Excellent service. Delivered very quickly. As described. Great price. | service words | described
Currys | 21202851 | 2021-02-06 10:01:22 | Small freezer for my garage to take the overflow of food As described | service words | described
Mattress Online | 21221735 | 2021-02-08 16:10:07 | mattresses were as described and the delivery was on time as promised | service words | described
Currys | 21222716 | 2021-02-09 06:57:48 | Did not have ethernet as described. Can not charge my tablet with it. | service words | described
Currys | 21164306 | 2021-02-04 14:14:15 | It didn't come with the optical cable which is required to set it up. | service words | didn't come
Currys | 21215544 | 2021-02-08 18:15:42 | Laptop may be good but only had it 5 days before it failed completely | service words | failed
Currys | 21210991 | 2021-02-07 10:43:02 | Some easy to use. Link up with Fire TV saves so much time abs hassle. | service words | fire
Currys | 21220837 | 2021-02-08 16:06:39 | Slim design, feels and looks a good quality laptop, bought as a gift. | service words | gift
Currys | 21238365 | 2021-02-10 14:40:56 | Just the collection,  if you havent got a smart phone. Otherwise fine | service words | havent got
Currys | 21184905 | 2021-02-05 09:15:10 | Havent received the warranty that I paid for yet with the extra cover | service words | havent received
Currys | 21234822 | 2021-02-10 15:44:09 | I haven't used it yet as I'm having trouble with Apple passwords etc. | service words | haven't used
Currys | 21212773 | 2021-02-07 13:05:48 | Terrible service. Lies upon lies as to why product was not delivered. | service words | not delivered
Currys | 21167540 | 2021-02-05 08:51:17 | Not used it enough yet to be sure. Possibility of overheating a worry | service words | not used
Currys | 21224966 | 2021-02-09 09:43:29 | I was using it as a Birthday Present and it was delightedly accepted. | service words | present
Currys | 21199207 | 2021-02-07 11:06:37 | Easy to set up  Nice picture Easy to access NetFlix, Amazon Prime etc. | service words | amazon
Appliances Direct | 21234545 | 2021-02-10 10:27:30 | Used appliances Direct several times now and always been good service. | service words | appliances direct
Currys | 21202565 | 2021-02-06 09:43:12 | Second time ordered something and didn't get it When I was supposed to | service words | didn't get
Currys | 21169749 | 2021-02-03 11:23:35 | Collection and stock issues - you don't have anything useful, locally. | service words | don't have
box.co.uk | 21228482 | 2021-02-09 13:14:27 | Great service I received a stock alert email and purchased immediately | service words | email
Currys Ireland | 21174577 | 2021-02-03 16:43:55 | Incorrect item delivery, 2 weeks later I still have not received my tv | service words | have not
box.co.uk | 21226257 | 2021-02-09 11:04:32 | pre-installed stuff misleading. Still need to buy licences to use them | service words | misleading
Currys | 21214328 | 2021-02-07 19:21:31 | I paid for 2 years care and repair but have not received the paperwork | service words | paid
Currys | 21222856 | 2021-02-08 20:03:00 | Good load sizes for the price of the machine. Seems well built so far. | service words | price of
ID Mobile | 21203680 | 2021-02-06 10:44:16 | Very good service. All questions answered promptly and [NAME]. | service words | questions
Appliances Direct | 21174099 | 2021-02-03 15:40:28 | Please refund my item this will dramatically improve my opinion of you | service words | refund
Currys | 21203055 | 2021-02-06 10:13:26 | Get the refund resolved. Too much time listening and selecting options | service words | refund
Currys | 21204855 | 2021-02-06 11:51:18 | Very slow with the refund process, seriously lacking in communication. | service words | refund
Currys | 21178391 | 2021-02-04 10:30:39 | Didn't receive an email to say the phone had arrived at my local store. | service words | Didn't receive
Laptops Direct | 21222079 | 2021-02-08 21:29:06 | Nice website with lots to offer- delivery was fast (as they use Amazon) | service words | amazon
LV= Innocent Third Party Claims | 21229544 | 2021-02-09 15:43:24 | it was quite simple and every thing was all sorted by LV on your behalf | service words | behalf
Laptops Direct | 21172249 | 2021-02-03 14:16:12 | Not the first time I've bought from Laptops Direct & not the last time. | service words | bought from
Honda UK (Aftersales) | 21210285 | 2021-02-08 12:04:36 | Could do with a dealer nearer to me as the Coventry one was closed down | service words | dealer
Currys Ireland | 21198890 | 2021-02-05 15:11:29 | Big delay in receiving item with no update from Curry's regarding delay | service words | delay in
ID Mobile | 21224475 | 2021-02-09 09:09:04 | Don't have any at the moment, only in my first month. But happy so far. | service words | don't have
Currys Ireland | 21237026 | 2021-02-10 13:06:11 | Cannot get an answer, boy But phone or by email, from customer service. | service words | email
Currys Ireland | 21211296 | 2021-02-07 11:01:24 | Item hasn't arrived 4 weeks on.  No satisfaction from customer service. | service words | hasn't arrived
Currys | 21225747 | 2021-02-09 10:26:03 | great machine but took ages to get one,no stock within 50 miles from me | service words | no stock
Currys | 21238482 | 2021-02-10 14:58:16 | ordering phone one month after said no stock available we are very sad. | service words | no stock
Currys | 21167290 | 2021-02-04 20:55:33 | I the past I've paid much more money for this performance. Great value. | service words | paid
DirectLine (Personal Line) | 21226024 | 2021-02-09 10:39:05 | easy to go through any questions I had. very professional but friendly. | service words | questions
Currys | 21185408 | 2021-02-05 09:51:32 | The laptop was not convenient for me and they organised a prompt refund | service words | refund
Currys | 21240595 | 2021-02-10 18:44:06 | Website overloaded so duplicate order made in error. Still await refund | service words | refund
Currys | 21174204 | 2021-02-03 15:57:49 | first retailer to match rrsp price! Quick delivery, very happy thanks:) | service words | retailer
Tesco Mobile | 21184499 | 2021-02-07 15:37:08 | When booked online i didn't get my loyalty bundle added again this year. | service words | Didn't get
Currys | 21151736 | 2021-02-04 07:13:09 | A wee bit heavy, but it is advertised with the weight so not unexpected! | service words | advertised
Indesit PPC | 21170124 | 2021-02-03 11:40:54 | I've never had a problem ever in the 30 plus yrs I've bought from them.. | service words | bought from
Furniture123 | 21230468 | 2021-02-09 16:10:24 | [NAME] of payment  Delivered as promised Item as described | service words | described
Currys | 21217696 | 2021-02-08 16:01:09 | A different strap.Although you can buy them on ebay.Just too look dressy | service words | ebay
Currys | 21172602 | 2021-02-03 14:45:47 | Easy, reliable, kept me up to date on delivery by email, text and phone. | service words | email
Currys | 21170880 | 2021-02-03 12:29:26 | Everything online so no 1-1 contact with them... Al emails arrived fast. | service words | emails
Currys | 21174883 | 2021-02-03 17:40:07 | The laptop was delivered quickly with emails telling me of its progress. | service words | emails
Appliances Direct | 21209835 | 2021-02-07 09:08:12 | The overall appearance of the fire us exactly what we wanted we love it. | service words | fire
Currys | 21162402 | 2021-02-04 14:27:59 | I bought the hand steamer as the a gift, so the owner is still learning. | service words | gift
Currys | 21159731 | 2021-02-06 18:28:55 | Got it on a good deal - 128[NAME] version  for the price of the 64[NAME] version | service words | got it
Currys | 21165814 | 2021-02-03 00:54:29 | [NAME] after 3 hours [NAME] and it should be 9.5 hours as description. | service words | law
Maplin | 21220844 | 2021-02-08 14:30:48 | have had many items from MAPLIN  no trouble at all every one was perfect | service words | maplin
Currys | 21233838 | 2021-02-10 12:03:51 | Light doesn't work when cooking - bit misleading in the product details. | service words | misleading
Currys | 21169770 | 2021-02-03 11:23:40 | All went as arranged this was a present to my daughter and all went well | service words | present
Sony Import | 21192973 | 2021-02-05 11:30:37 | family bought it as a christmas present after my seeing it inJohn Lewiss | service words | present | retailer_specific_comments
Currys | 21216921 | 2021-02-08 10:26:59 | Got as a present for my gran and she absolutely loves it, no complaints! | service words | present
Currys Ireland | 21240412 | 2021-02-10 18:09:11 | good price, fast delivery, for my grandaughters birthday present. Thanks | service words | present
Money Supermarket | 21232650 | 2021-02-10 07:23:54 | Some parts of the questionnaire didn't have enough room for long answers | service words | questionnaire | entirely_off_topic_wrong_section
Currys | 21216767 | 2021-02-09 07:08:14 | Don't know if it can be inproved, should be larger for arthritic hands. ? | service words | Don't know
[NAME] | 21172569 | 2021-02-03 14:39:57 | They are very accommodating and keep you in the loop if there is a delay. | service words | a delay
Currys | 21206652 | 2021-02-06 14:02:35 | I've bought from Currys before both online and in-store, they're reliable | service words | bought from
Laptops Direct | 21240627 | 2021-02-10 18:50:02 | Just happy.  I am delighted to have bought from Laptop Direct.  Well done | service words | bought from
Laptops Direct | 21170057 | 2021-02-03 11:40:39 | Delivery on time, excellent quality product ?. Exactly as they described. | service words | described
Currys | 21174411 | 2021-02-03 16:26:26 | All good. Item as described delivered on time. Good communication on day. | service words | described
Currys | 21238390 | 2021-02-10 14:46:42 | Item as described, great communication via email & by phone for delivery. | service words | described
Currys | 21238472 | 2021-02-10 14:52:36 | Great product as described. Highly recommend oven. Very simple to install | service words | described
Currys | 21170515 | 2021-02-05 08:49:45 | Remote has individual access buttons so you don't have to mess with menus | service words | don't have
Ebuyer | 21205195 | 2021-02-06 12:15:18 | I've been using [NAME] for at least 20 years and always get good service. | service words | ebuyer
Beko | 21222918 | 2021-02-08 19:56:18 | Easy to register for warranty and letter sent to confirm as well as email | service words | email
Currys | 21186194 | 2021-02-05 10:35:44 | I can't access some apps like ITV Hub without having to buy a fire stick. | service words | fire
Currys | 21234642 | 2021-02-10 10:33:35 | Lots of the lower priced printers displayed  on website were out of stock | service words | out of stock
Currys | 21169541 | 2021-02-03 11:11:05 | Excellent, had to return an item received a full refund with no problems. | service words | refund
Berghaus(UK) | 21220339 | 2021-02-08 13:49:20 | Great!  Refund sent very quickly for first item which I ordered too small | service words | refund
Currys | 21197559 | 2021-02-05 13:11:42 | I rescheduled my delivery due to snow and it was easy and done perfectly. | service words | rescheduled
Currys | 21167649 | 2021-02-03 09:32:46 | Very good but I'm not in the habit of recommending products or retailers. | service words | retailers
Currys | 21233626 | 2021-02-10 09:31:48 | The online service needs review,far too much backlog causing huge delays. | service words | review
Currys | 21215564 | 2021-02-08 09:00:55 | Good service. Delivery on time & tel call on day to confirm delivery time. | service words | call on
Tesco Mobile | 21210995 | 2021-02-08 12:23:55 | Good value for money, easy to use good coverage and good customer service. | service words | customer service
Currys | 21204197 | 2021-02-06 11:08:47 | Didn't deliver on the day promised and delivery charges are ridiculous.... | service words | didn't deliver
Ebuyer | 21159954 | 2021-02-04 14:05:18 | Product late and no email updates. Used FB messenger for a quick response. | service words | email
Currys | 21201720 | 2021-02-06 08:31:31 | The email i got said to collect but when I got there it wasn't in the shop | service words | email
Currys Ireland | 21215559 | 2021-02-08 08:57:25 | Emails not always correct in terms of delivery dates otherwise very happy. | service words | emails
Currys | 21178142 | 2021-02-05 10:28:05 | great gift better than giving cash. code worked great. no problems at all. | service words | gift
The Jewellery Channel | 21206374 | 2021-02-08 08:36:47 | This is my granddaughters birthday gift so cannot make any comments as yet | service words | gift | reviewer_does_not_have_product
Currys | 21221974 | 2021-02-08 16:45:06 | I have not received any paperwork for the warranty which I paid extra for. | service words | have not
Currys | 21202960 | 2021-02-08 07:37:46 | I like the varied choice of programs although I haven't used them all yet. | service words | haven't used
Currys | 21169190 | 2021-02-09 16:26:42 | very poor customer service and mis sold an older product that they stayed. | service words | mis sold
Currys | 21231682 | 2021-02-09 19:38:21 | Not delivered ordered for store collection which during [NAME] was seamless | service words | not delivered
Currys | 21200841 | 2021-02-06 23:37:42 | No re boiling of a hot kettle in case it's not got enough. Looks good too. | service words | not got
Currys | 21208799 | 2021-02-06 20:34:54 | Very disappointing that so many laptops on the website, were out of stock. | service words | out of stock
[NAME] | 21196779 | 2021-02-05 12:45:59 | The price paid online was far more than the price on the product received. | service words | paid
Currys | 21240427 | 2021-02-10 18:09:14 | Ordered it, paid, picked delivery date, sure ya delivered it , well happy. | service words | paid
Currys | 21221363 | 2021-02-08 19:29:20 | Curry's Price check refund of different price failed to arrive as promised | service words | refund
Currys | 21220911 | 2021-02-08 16:02:21 | the review on line is correct, it is very noisy compared to my old Kenwood | service words | review
Hyundai Canada | 21176218 | 2021-02-04 01:32:38 | [NAME] and [NAME] are very nice and knowledgeable [NAME] personal great guys. | service words | [NAME]
Currys | 21236183 | 2021-02-10 12:03:39 | I normally order products from Curry's and do not have a problem with them. | service words | do not have
Currys | 21177652 | 2021-02-05 10:17:36 | Need to have a stand so that when you call others you don't have to hold it | service words | don't have
Currys | 21191507 | 2021-02-07 12:24:55 | Love how I don't have to keep looking at my phone for a minor notification. | service words | don't have
Currys | 21178900 | 2021-02-04 10:55:14 | Covid link in email worked ok and tv was delivered to car by friendly staff | service words | email
Currys | 21221243 | 2021-02-08 19:43:46 | Almost impossible to contact, no email contact, no phone contact, terrible. | service words | email
Currys | 21230783 | 2021-02-09 20:20:40 | setting broadband and wifi was easy ..  scanning to email not completed yet | service words | email
Ninja | 21207403 | 2021-02-06 15:26:19 | Ordered online was emailed with updates and delivery times fast & efficient | service words | emailed
Currys | 21212864 | 2021-02-08 12:20:16 | It's great for music and information and is very interactive with feedback. | service words | feedback
Currys | 21215005 | 2021-02-08 05:28:16 | had to have it delivered would have been nice to have the choice to collect | service words | have it delivered
Currys | 21222619 | 2021-02-09 07:55:26 | Haven't used it enough yet. Would prefer a detailed manual of instructions. | service words | haven't used
Currys | 21227849 | 2021-02-09 12:28:52 | Scanning is slow but acceptable for home use at the price paid for the aio. | service words | paid
Currys | 21228044 | 2021-02-09 12:43:00 | Unable to get hold of battery recharge pack at present seems a popular item | service words | present
Currys | 21240953 | 2021-02-10 20:06:24 | liked the first one so much I bought another as a present for my daughterNO | service words | present
Buy it Direct - Ireland | 21240092 | 2021-02-10 17:10:14 | SHOCKING, had to fight for refund on damaged goods and STILL not reimbursed | service words | refund
Currys | 21230573 | 2021-02-09 16:23:11 | We knew what we wanted after research and product fits the bill  Very Happy | service words | research
Currys | 21205421 | 2021-02-06 12:33:25 | Really quick & easy. A Lot cheaper than other retailers. Highly recommended | service words | retailers
Currys | 21202119 | 2021-02-08 08:22:26 | Poor sound quality and very slow when navigating functions, there is a delay | service words | a delay
Currys | 21223688 | 2021-02-09 08:03:52 | Does exactly what the product details advertise. Used [NAME] for many years. | service words | advertise
Currys | 21226778 | 2021-02-09 11:15:32 | How long the battery life is great as I dont have to charge it all the time. | service words | dont have
Currys | 21197309 | 2021-02-05 12:47:28 | Good experience so far, I don't have any issues and the item arrived on time | service words | don't have
Appliances Direct | 21172413 | 2021-02-05 07:52:35 | Looks fabulous. Easy to set up, have not had to change pre-set temperatures. | service words | have not
Currys | 21218995 | 2021-02-08 18:03:24 | Very easy to use even for people who haven't used a laptop/Chromebook before | service words | haven't used
Currys | 21186285 | 2021-02-05 10:36:03 | Essy to order, good price, clear sales and product info, delivered promptly. | service words | info
Currys | 21207208 | 2021-02-06 15:02:13 | It is for my 90 year old Father in law.  Easy to understand and use for him. | service words | law
Currys | 21154528 | 2021-02-03 10:18:58 | not got use to top yet im use to a gas top so cant really say but seems fine | service words | not got
Currys | 21220921 | 2021-02-08 14:36:38 | Out of stock but delivered within time scale stated. Excellent delivery men. | service words | out of stock
Currys | 21227029 | 2021-02-09 11:32:22 | [NAME] ordered paid arrived the guys put it in the car home happy couple | service words | paid
Tesco Mobile | 21222988 | 2021-02-08 20:07:46 | Advisor took on board all my queries and question and advised me brilliantly | service words | question
Laptops Direct | 21178660 | 2021-02-04 10:42:55 | Its taken a week just to arrange a refund which i am still yet to receive... | service words | refund
Currys | 21211037 | 2021-02-08 11:58:53 | Netflix is the only app that works. Can't get Amazon prime etc. Disappointed. | service words | amazon
Currys | 21229851 | 2021-02-09 20:24:22 | Myself and my Fiancée have always bought from Curry's, and would do so again. | service words | bought from
Currys | 21167257 | 2021-02-05 10:11:20 | None, didnt work as described at all. Sent back, took 6 weeks to get a refund | service words | described
Currys | 21172502 | 2021-02-03 14:33:53 | Even after getting a new one sent out I still did not get a working keyboard. | service words | did not get
Currys | 21174598 | 2021-02-03 16:54:16 | Parcel didnt arrive until three days later and I had to come back three times | service words | didnt arrive
box.co.uk | 21219192 | 2021-02-08 15:49:39 | It keeps shifting layers so lots of failed prints but could be down to set up | service words | failed
Currys | 21216864 | 2021-02-08 16:10:16 | Looks very classy on my worktop, boils very quickly and I got it in the sale. | service words | got it
Currys | 21161388 | 2021-02-04 14:11:53 | Haven't used it yet. Bought it for emergency use. In case of heating failure. | service words | haven't used
Currys | 21220608 | 2021-02-08 14:12:50 | Delivery date changed twice Paid for delivery but was reimbursed upon request | service words | paid
Currys | 21234307 | 2021-02-10 10:25:33 | Got this in the sale, saw really bad reviews but very happy with my purchase. | service words | reviews
Tesco Mobile | 21202648 | 2021-02-08 08:53:25 | Just a shame it did not come with a plug or headphones it really is a downfall | service words | Did not come
Currys | 21210489 | 2021-02-07 10:07:18 | Very good. Also ordered an air [NAME] but order was cancelled for some reason?. | service words | cancelled
Currys | 21184840 | 2021-02-07 11:23:12 | Easy to set up, great size when you don't have much space, print quality good. | service words | don't have
Appliances Direct | 21164005 | 2021-02-04 18:07:09 | I don't have a problem with Appliances Direct, just the Hotpoint oven I bought | service words | don't have
Furniture123 | 21235072 | 2021-02-10 11:01:04 | Really like the look but don't know how long it will last ? Very easy to build | service words | don't know
ID Mobile | 21216068 | 2021-02-08 17:59:59 | Getting answers, no email chat service so things are long winded unnecessarily | service words | email
Currys | 21228167 | 2021-02-09 12:53:37 | PURCHASED AS A "REPLACEMENT" GIFT....PERFORMANCE, AS REQUIRED FOR LIMITED USE. | service words | gift
Currys | 21218517 | 2021-02-09 07:54:35 | Very expensive, wouldn't have got it if I didn't have vouchers, but glad i did | service words | got it
Currys | 21240501 | 2021-02-10 18:23:52 | Carpets have never been cleaner and also picks up right to the skirting board. | service words | never been
Currys | 21204077 | 2021-02-08 08:35:25 | Not used to seeing spreadsheet figures calculating, but it's only momentarily. | service words | not used
Currys | 21222247 | 2021-02-08 17:37:10 | My god!! you lot want to know so much ..... Ordered, paid and it was delivered | service words | paid
Currys | 21227081 | 2021-02-09 11:34:51 | Very Good, although I paid for them to take the rubbish away and they refused. | service words | paid
Currys | 21205070 | 2021-02-08 06:31:28 | Easy to use & clean. Half the price of my old Nutribullet & just as effective. | service words | price of
Snow and Rock | 21179063 | 2021-02-04 11:01:23 | Fast prompt service. My questions were answered in time and with great detail. | service words | questions
Currys | 21215918 | 2021-02-09 06:09:57 | Good size inside and very quite you don't know that it's on - Good price for me | service words | Don't know
Currys | 21161170 | 2021-02-04 10:38:08 | By the time you get the notification the caller has gone. Too much of a delay!! | service words | a delay
Currys | 21181682 | 2021-02-06 14:08:18 | Certainly improved my siganal strength 5ghz [NAME] range to my Amazon Fire Stick. | service words | amazon
BT Shop | 21235727 | 2021-02-10 11:41:26 | So easy to set up and use, don't have to waste time talking to the time wasters | service words | don't have
Currys | 21159005 | 2021-02-04 14:37:03 | Let iPhones reply to messages etc. Only worth the money if u don't have iPhone. | service words | don't have
LV= (GI) | 21199813 | 2021-02-05 17:07:37 | Don't know. I only joined 2 days ago. How on earth can you ask me for a review? | service words | don't know
Currys | 21217166 | 2021-02-08 17:47:13 | I don't know how you would do it but ability to see items in oven would be good | service words | don't know
Appliances Direct | 21179468 | 2021-02-04 11:25:37 | Too many emails from different depts.  sometimes giving conflicting information | service words | emails
Currys | 21235458 | 2021-02-10 11:47:45 | Looks good, satisfying tactile feedback, fantastic build quality for the price. | service words | feedback
Appliances Direct | 21210830 | 2021-02-07 10:31:06 | Lovely looking fire and having the varying different colours is a nice feature. | service words | fire
Appliances Direct | 21222679 | 2021-02-08 18:52:46 | Lots of different settings and colours. Lovely fire  would definately recommend | service words | fire
Appliances Direct | 21207387 | 2021-02-06 15:26:16 | I have complained about missing items by letter and have not received any reply | service words | have not
box.co.uk | 21174195 | 2021-02-03 15:52:06 | Really smooth, no drama. Just did the job I needed and did it well and cheaply. | service words | just did
Currys | 21197989 | 2021-02-07 12:33:06 | I always choose Panasonic for quality price reliability never been disappointed | service words | never been
Currys | 21184652 | 2021-02-05 08:50:52 | we e mailed you and you never got back to us.your phone line is on premium rate | service words | never got
Currys | 21216717 | 2021-02-08 10:14:30 | Ordering and delivery good but never got receipt even after requesting it again | service words | never got
Currys | 21231443 | 2021-02-09 18:45:48 | never got a date for delivery wife had to rush home to make  time it was coming | service words | never got
Birdfood (CJ Wildlife) | 21200211 | 2021-02-07 14:43:33 | No  (Unfortunately I am 79 and have no idea how to upload a photo of my garden) | service words | no idea
Tesco Mobile | 21219620 | 2021-02-08 18:03:52 | I find your service usually works anywhere and rarely found areas of no service | service words | no service
Currys | 21184414 | 2021-02-05 08:21:15 | The app for answering customer questions is horrendous, no knowledge available. | service words | questions
Currys | 21152911 | 2021-02-03 10:29:25 | No criticism of Currys at all. Handled my complaint efficiently and gave refund | service words | refund
Currys | 21168507 | 2021-02-04 18:32:33 | Lots of apps , everything was installed automatically such as Netflix and Amazon | service words | amazon
Currys | 21220870 | 2021-02-08 20:43:39 | I haven't used them yet, but [NAME]'s price for these batteries was the cheapest. | service words | curry's
Currys | 21157976 | 2021-02-04 14:35:14 | Described incorrectly on retailers website as having 3 fans, when it only has 2. | service words | described
Currys | 21211157 | 2021-02-08 11:39:55 | Fast and quick set up. Easy to print and scan so can email school work for kids. | service words | email
Currys | 21235341 | 2021-02-10 11:10:34 | Expensive, arrived 7 days late. Upon contact received standard form email, twice | service words | email
box.co.uk | 21180998 | 2021-02-06 13:51:17 | SSD it's 1TB it's lighting fast and hasn't failed yet (I've only had it a month) | service words | failed
Currys | 21203557 | 2021-02-08 08:42:29 | Kept freezing products in salad draw even when on lower setting .got it replaced | service words | got it
Currys | 21196159 | 2021-02-05 12:14:59 | Delivery OK, Misled over capability of component-it's essentially useless for me | service words | misled
Currys | 21211522 | 2021-02-07 11:19:26 | [NAME] time so no stock when I wanted new tv. Waited 6 weeks before I could order | service words | no stock
Currys | 21177282 | 2021-02-04 09:23:51 | Delivery man broke clip when reluctantly taking off rubbish which we paid for!!! | service words | paid
Currys | 21206993 | 2021-02-08 09:17:14 | Although paid for installation the installers were not interested in installing. | service words | paid
Currys | 21179422 | 2021-02-06 16:44:44 | I was satusfied- conditions are difficult at present as the stores are not open. | service words | present
Currys | 21158325 | 2021-02-04 12:04:20 | Very adjustable to suit any driving position from single seater race car to HGV. | service words | race
Currys | 21177354 | 2021-02-04 09:29:58 | Horrible shopping experience if you require a refund and need to return an item. | service words | refund
Currys | 21227190 | 2021-02-09 11:44:11 | Helpful, easy, returns system via DPD was excellent. refund came through quickly | service words | refund
Laptops Direct | 21172535 | 2021-02-05 08:39:40 | The monitor did come with a dead DP port, but the retailer compensated for that. | service words | retailer
Currys | 21217140 | 2021-02-08 20:03:32 | Rapid pick up at the store, much better customer service than buying from Amazon. | service words | amazon
Appliances Direct | 21175211 | 2021-02-04 18:56:21 | Appliance direct are a good company to deal with would highly recommend to others | service words | appliance direct
Appliances Direct | 21236926 | 2021-02-10 13:00:05 | I cancelled the delivery twice , no problem and it turned up exactly when stated. | service words | cancelled
Currys | 21171114 | 2021-02-03 12:47:38 | Easy ordering and secure knowledge of getting a working and as described product. | service words | described
Currys | 21158546 | 2021-02-04 14:14:52 | Not the best speakers, but at the end of the day I didn't buy it for the speakers | service words | didn't buy
Currys | 21216612 | 2021-02-08 19:48:07 | I don't have to stoop down to get anything and as I'm disabled that a must for me | service words | don't have
Ebuyer | 21180953 | 2021-02-04 12:51:44 | I always use ebuyer. Time and again I've found great prices and quickly delivery. | service words | ebuyer
Currys | 21186758 | 2021-02-07 14:15:53 | Love the fact its so fast and light weight, got it on a really good deal for a I5 | service words | got it
Appliances Direct | 21184929 | 2021-02-07 11:50:27 | Setting the time switch seems really complicated and `I have not mastered it yet. | service words | have not
Currys | 21235033 | 2021-02-10 11:25:07 | Delivery took too long. TV arrived without prior [NAME].  No communication. | service words | info
PRC Direct | 21181786 | 2021-02-06 16:38:48 | Menu bar at bottom keeps appearing although never used due to BT box always used. | service words | never used
Currys | 21164341 | 2021-02-04 10:26:43 | Good on the whole but I paid for a delivery slot and the delivery came a day late | service words | paid
box.co.uk | 21179283 | 2021-02-06 20:12:02 | Paid £17 for delivery so expected it to be with me in a few days, not 1 1/2 weeks | service words | paid
The Jewellery Channel | 21201389 | 2021-02-06 01:27:24 | I paid for next day delivery and it took 8 days. The whole  as pity was excellent | service words | paid
Laptops Direct | 21212296 | 2021-02-07 12:13:22 | Paid for next day delivery, came on time and as expected, can't fault the service | service words | paid
Currys | 21240059 | 2021-02-10 17:05:55 | It was a present. According to her father my grand daughter is delighted with it. | service words | present
Currys | 21213196 | 2021-02-07 14:21:24 | Everything was straight forward from ordering to delivery and if required, refund | service words | refund
Currys | 21215849 | 2021-02-09 07:09:58 | Unable to review as bought for a gift, but as far as I know she is happy with it! | service words | review
Currys | 21156003 | 2021-02-04 08:07:04 | I get different remote control then on the pictures, don't know why? I'm not happy | service words | Don't know
Currys | 21155854 | 2021-02-03 09:43:40 | You just know you have clean floors and carpet  Great product as advertised great. | service words | advertised
Currys Ireland | 21240550 | 2021-02-10 18:32:31 | I assume it was [NAME] related delays in delivery, so can't really comment fairly. | service words | can't really
Furniture123 | 21210610 | 2021-02-07 10:13:13 | Great buying experience, fast delivery and products as described. Would buy again. | service words | described
Furniture123 | 21201078 | 2021-02-05 21:16:10 | Perfect except delivery, had the day off and it did not arrive . Took two attempts | service words | did not arrive
Appliances Direct | 21205220 | 2021-02-08 07:10:14 | I don't have any favourite bits , it's just a good basic easy to use tumble dryer. | service words | don't have
Currys | 21227292 | 2021-02-09 11:50:17 | We had a real problem with email messages  over another item purchased from Currys | service words | email
Nintendo | 21231616 | 2021-02-09 19:20:55 | Nothing really to say, I bought my download and waited for an email with the code. | service words | email
Currys | 21169388 | 2021-02-05 09:01:54 | We got it for our grandson to do his homework on & he says it's really helped him. | service words | got it
box.co.uk | 21234056 | 2021-02-10 10:23:22 | Easy bargain, got it with [NAME].   Delivered on time.  Happy happy Customer I am. | service words | got it
Currys | 21200306 | 2021-02-07 14:48:42 | it came unassembled, and as a non handy person I have not been able to assemble it | service words | have not
Currys | 21169001 | 2021-02-04 19:16:09 | Best value for money Didn't use [NAME] this time so will try curry's in future | service words | [NAME]
Currys | 21177831 | 2021-02-06 16:48:59 | Doesn't stand up if wall mount not used. I didnt realise this when I purchased it. | service words | not used
Appliances Direct | 21233828 | 2021-02-10 09:44:01 | Paid for delivery in 3 days & they upgraded me & delivered next day free of charge | service words | paid
Currys | 21237300 | 2021-02-10 15:04:28 | I didn't get a courtesy phone call after spending £1'199 but did when I spent £249. | partial match,service words | 99,Didn't get
Furniture123 | 21237984 | 2021-02-10 14:11:36 | Had quite a few bits from here now. Overall very good service just a delay on items | service words | a delay
Appliances Direct | 21209746 | 2021-02-07 08:56:30 | I've brought off appliances direct many times and never had any issues or problems. | service words | appliances direct
Tesco Mobile | 21180895 | 2021-02-04 12:45:48 | Quick and easy. Cancelled old contact and completed new one in less than 10 minutes | service words | cancelled
Currys | 21235655 | 2021-02-10 11:34:55 | During restriction Currys were well organised and safe in delivering a good service | service words | delivering
Snow and Rock | 21238100 | 2021-02-10 14:17:45 | Item was as described,the delivery time was excellent and price was very reasonable | service words | described
Currys | 21171552 | 2021-02-04 19:19:39 | Good selection of tools & long power lead.  Don't have to keep moving power socket. | service words | don't have
BT Shop | 21196099 | 2021-02-05 12:09:01 | Good overall but sometimes you get an email advertising items that are out of stock | service words | email
ID Mobile | 21167896 | 2021-02-04 19:09:59 | It took a few days to get all the needed emails to register and transfer the number | service words | emails
Currys | 21229841 | 2021-02-09 15:00:49 | I got two emails telling me when it would be delivered.  Both with different dates. | service words | emails
Currys | 21170857 | 2021-02-03 12:29:21 | Is good but they offer 5 month of free ink for the Hp envy 6032 printer not give me | service words | give me
Currys | 21221878 | 2021-02-08 18:09:29 | We love this fridge freezer glad we got it. Great for storage capacity & looks nice | service words | got it
Currys | 21228584 | 2021-02-09 15:41:49 | Only just got it. Happy but still learning about it. I am sure we will get on well' | service words | got it
Currys Ireland | 21234597 | 2021-02-10 10:30:46 | Does not receive signal when further away from router than halfway across the house | service words | not receive
Currys | 21238744 | 2021-02-10 15:41:46 | Endless battles to access Microsoft. If not used regularly Apple becomes unreliable | service words | not used
Currys | 21235564 | 2021-02-10 11:28:43 | Normally excellent service, but difficult to communicate in present virus pandemic. | service words | present
Currys | 21174042 | 2021-02-05 10:06:04 | This TV is very good quality  good value for the price of tv would highly recommend | service words | price of
Currys | 21214437 | 2021-02-07 20:11:41 | only thing i didnt like was no one to talk to on line when wanted to ask a question | service words | question
Volvo Ireland | 21229237 | 2021-02-09 15:27:53 | I question the hybrid battey range. At best I am getting around 34km on one charge. | service words | question
Currys | 21229724 | 2021-02-09 14:49:18 | Customer service were unable to assist me with headphone question and bluetooth use | service words | question
Currys | 21157719 | 2021-02-04 10:39:57 | Speed of downloading I use my laptop mainly for family research, very happy with it | service words | research
Currys | 21216459 | 2021-02-08 10:01:49 | Currys were fine the product is poor and was oversold . The reviews were misleading | service words | reviews
Currys | 21182079 | 2021-02-06 13:15:11 | making the ring bell work so I don't have to by booster appliances to make them work | service words | don't have
box.co.uk | 21212345 | 2021-02-07 12:19:19 | Easy enough to navigate and order, order confirmation and delivery email spot on too | service words | email
Currys | 21211555 | 2021-02-08 10:05:04 | It's a good all-rounder of laptop laptop Mainly got it for my children home learning | service words | got it
Appliances Direct | 21170359 | 2021-02-05 08:47:33 | Put out some heat and easy to operate but I have not used the timer on/off settings. | service words | have not
Currys | 21174414 | 2021-02-03 16:26:27 | Currys the shop is fine but on line staff are down right rude and haven't got a clue | service words | haven't got
Birdfood (CJ Wildlife) | 21200209 | 2021-02-05 17:46:10 | Easy to use site with plenty of product info. Reasonable prices and prompt delivery. | service words | info
Maplin | 21220798 | 2021-02-08 14:25:02 | Always a good experience when I buy from [NAME], the products are alway good quality | service words | maplin
Currys | 21211717 | 2021-02-07 11:37:27 | Item never arrived, money refunded. The worst service ever. I'll never back again!!! | service words | never arrived
Currys | 21184911 | 2021-02-05 09:15:11 | Payed and ordered the item, then told it was out of stock and wouldnt be coming back | service words | out of stock
Currys | 21222655 | 2021-02-09 07:02:00 | Curry's were excellent but couldn't buy the printer I wanted as it was out of stock. | service words | out of stock
Currys | 21236324 | 2021-02-10 12:17:34 | Great experience but tried to order another one and now out of stock in this design. | service words | out of stock
Currys | 21185756 | 2021-02-05 10:10:34 | I paid extra for next day delivery and they never arrived sat arrived Monday instead | service words | paid
Currys | 21206751 | 2021-02-08 08:01:14 | Could be slightly quicker with printing but for the price paid this is a minor point | service words | paid
Currys | 21195810 | 2021-02-05 11:50:33 | Very poor service they all give you different options over promise and under deliver | service words | poor service
Currys | 21209587 | 2021-02-08 11:50:59 | The price of replacement ink is fantastic on comparison to classic style cartridges. | service words | price of
Currys | 21176370 | 2021-02-06 18:59:35 | Not available at most other major retailers so was really happy when I found it here | service words | retailers
Currys | 21219102 | 2021-02-08 12:30:34 | Usually don't recommend retailers, but troublefree purchase, friendly delivery team. | service words | retailers
[NAME] | 21238081 | 2021-02-10 14:48:34 | Listen to the reviews about sizing we've gone up one and  they are still a bit snug. | service words | reviews
Currys | 21159168 | 2021-02-04 10:41:59 | It's the best and finally I get to stream radio channels and musics via Amazon Music. | service words | amazon
[NAME] | 21240021 | 2021-02-10 19:39:45 | Fair enough. Not materially better than say mountain warehouse. Not as good as Amazon | service words | amazon
Ninja | 21218447 | 2021-02-08 17:08:32 | My only disappointment was the slight delay in delivery.  Took 5days instead of 24hrs | service words | delay in
Currys | 21213284 | 2021-02-07 14:38:30 | Their delivery is on time and they take great care in delivering your product safely. | service words | delivering
Currys | 21225276 | 2021-02-09 10:01:40 | Only downside is that some of the younger staff don't have a great depth of knowledge | service words | don't have
Currys | 21165713 | 2021-02-04 15:16:18 | It has quite a loud boil noise, don't know if this can be altered. Not a big problem. | service words | don't know
Currys | 21212985 | 2021-02-08 10:04:36 | I found it difficult to connect to my [NAME] - don't know if that was my fault or not!! | service words | don't know
Currys | 21167858 | 2021-02-03 09:50:42 | Easy to order on-line. Regular e-mails as item progressed through system to delivery. | service words | e-mails
box.co.uk | 21182763 | 2021-02-04 17:09:19 | Easy to use website. Very clear and precise. Orders emails came through very quickly. | service words | emails
Currys | 21217054 | 2021-02-08 21:26:58 | Best anti-virus for my PC  Runs like new. With another product... it failed to work.. | service words | failed
Currys Ireland | 21176701 | 2021-02-04 13:43:36 | The fire stick is a little big, but really just nitpicking. It's a very good product. | service words | fire
Currys | 21237469 | 2021-02-10 13:30:21 | Everything was great apart  from I haven't received any warranty details from knowhow | service words | haven't received
Currys | 21168108 | 2021-02-03 10:02:53 | Very difficult to contact customer service. Different info given by different people. | service words | info
Currys | 21186028 | 2021-02-07 14:59:44 | Easy to use especially if your not used to a pc or laptop.plug in get internet and go | service words | not used
Currys | 21186611 | 2021-02-07 11:23:44 | Can't get the wireless to connect so need to use a cable. That's not what I paid for. | service words | paid
Currys | 21202832 | 2021-02-06 10:01:17 | Paid for next day delivery especially and it arrived day after pretty Much sums it up | service words | paid
Currys | 21235666 | 2021-02-10 11:34:56 | Although I paid for next day delivery, one item was not delivered until 2 days later. | service words | paid
Currys | 21185518 | 2021-02-05 09:57:49 | Looks sleek and not bulky, great suction it was a present for my husband he loves it. | service words | present
Currys | 21211587 | 2021-02-08 10:48:17 | Price of ink, but that's all printers  Nothing else really it's a great value printer | service words | price of
Currys | 21226212 | 2021-02-09 10:50:12 | I contacted Currys to ask a question about the keyboard and it was answered promptly. | service words | question
Currys | 21229872 | 2021-02-09 15:00:54 | Purchase was straightforward, usual harassment to complete online reviews afterwards. | service words | reviews
Furniture123 | 21208070 | 2021-02-06 17:22:54 | Good communication, there was a delay with stock but we were kept up to date regularly | service words | a delay
Currys | 21157439 | 2021-02-04 14:50:36 | Noisy, screen jumps around and it's rose gold and is not advertised as being rose gold | service words | advertised
Currys | 21213108 | 2021-02-08 12:08:24 | [NAME], links with other Amazon Products & Services. Good Picture and [NAME]. | service words | amazon
Currys | 21216710 | 2021-02-08 10:14:28 | Hassle free, item as described, arrived on time at a decent price (once price matched) | service words | described
WWEShop | 21223599 | 2021-02-09 04:06:56 | Quick shipping and shirt was exactly as described. It is made well and my son loves it | service words | described
Currys | 21178755 | 2021-02-06 13:33:46 | Would be good if it went around the bottom of the tv so you don't have to get playbars | service words | don't have
Currys | 21183343 | 2021-02-04 19:06:10 | They was a bit off confusion as the email had gone out before the product was in store | service words | email
Nintendo | 21211987 | 2021-02-07 11:55:25 | Lovely experience, super fast delivery and clear emails regarding status of my parcel. | service words | emails
Currys | 21227493 | 2021-02-09 12:26:42 | Great little washer for just two people, nice and quite and the 25 minute wash is good | service words | for just
Currys | 21183934 | 2021-02-06 16:29:45 | Water dispenser not worked from we got it emailed to say and didn't hear anything back | service words | got it
Currys | 21233147 | 2021-02-10 09:26:00 | Amazing console, definitely worth the wait. Haven't stopped playing it since I got it. | service words | got it
Currys | 21222117 | 2021-02-08 17:13:57 | Have not had an occasion to contact the service centre as yet about the clicking noise | service words | have not
Currys | 21213167 | 2021-02-07 14:15:36 | Easy sit to navigate. A large selection. Competitive prices, have never been let down. | service words | never been
box.co.uk | 21212442 | 2021-02-08 10:39:23 | I am not used to a toaster with different options but my last one was thirty years old | service words | not used
Currys | 21162828 | 2021-02-04 18:18:34 | On line purchase no frills couldn't order door chime or spare battery as out of stock. | service words | out of stock
Currys | 21226748 | 2021-02-09 11:13:45 | Straightforward. Ordered and paid online. Collected item from local shop the same day. | service words | paid
Currys | 21211802 | 2021-02-07 11:43:20 | Bought for Christmas present and was a great buy the person I bought it for loves it x | service words | present
Currys | 21151641 | 2021-02-03 10:08:20 | There were no favourite bits as the microwave didn't work. So went back and had refund | service words | refund
box.co.uk | 21204339 | 2021-02-08 06:23:24 | Customer service could be improved, very poor. Wait on refund testing could be quicker | service words | refund
box.co.uk | 21207331 | 2021-02-08 08:29:41 | Bit expensive but for some think to no work and having to wait so long to get a refund | service words | refund
Currys | 21211982 | 2021-02-07 11:55:24 | All good, wish they'd stop constantly contacting me about  leaving this review though! | service words | review
Currys | 21164531 | 2021-02-04 13:05:58 | Easy to setup excellent picture quality. Easy access to  Amazon Prime and BBC  iplayer. | service words | amazon
Currys | 21213150 | 2021-02-08 12:15:17 | It stopped fizzing after about 10 uses and soda stream customer service is non existent | service words | customer service
Ebuyer | 21175921 | 2021-02-03 21:54:43 | I have used [NAME] for a number of years and have always been pleased with the service. | service words | ebuyer
Currys | 21167152 | 2021-02-03 08:57:04 | I had an email telling me it would get delivered on Friday but not arrived until Monday | service words | email
Currys | 21174852 | 2021-02-05 08:55:13 | A really good little chrome book, ideal for all home tasks, word, shopping, emails etc. | service words | emails
Currys | 21216303 | 2021-02-08 16:06:58 | Can get notified of emails and  texts, what app etc. Use voice assistant to set timers. | service words | emails
Currys | 21172009 | 2021-02-03 13:52:29 | Normally been brilliant however this time they failed to keep me updated on stock level | service words | failed
Currys | 21222507 | 2021-02-08 19:52:18 | A little overpriced, compared to other 3080s, but glad I got it in the current climate. | service words | got it
Currys | 21172530 | 2021-02-04 23:25:03 | I have not had any problems when buying from [NAME]'s.  Delivery has been when promised. | service words | have not
Currys | 21163911 | 2021-02-04 15:13:12 | Not used to the settings as clothes are still a bit damp . Have to re set drying cycle. | service words | not used
Currys | 21206720 | 2021-02-08 08:57:06 | Price of toner but it wasn't a shock as I researched into prices etc prior to purchase. | service words | price of
Honda Power Products | 21237283 | 2021-02-10 15:39:29 | optimum weight,  manoeuvrable, makes me question the need for a larger/wider-cut mower. | service words | question
Currys | 21228407 | 2021-02-09 15:59:02 | As the reviews I read said, it can compete with premium phones at a budget phone price. | service words | reviews
Appliances Direct | 21201490 | 2021-02-06 06:17:21 | When I ordered the TV it was saying in stock but I didn't receive it until 5 weeks later | service words | Didn't receive
Currys | 21232314 | 2021-02-10 07:14:04 | Everything else I have bought from curry's have been ok except this product for my needs | service words | bought from
The Jewellery Channel | 21213821 | 2021-02-07 16:38:32 | Fab jewellery & your customer service are very helpful if I need to ever contact you. ?? | service words | contact you
Currys | 21217632 | 2021-02-08 16:39:59 | Gathers a lot of moisture after operation, and can smell microwave curries upstairs..... | service words | curries
Mattress Online | 21167005 | 2021-02-03 08:39:38 | Great experience fast efficient and exactly as described I would recommend this company. | service words | described
Currys Ireland | 21189587 | 2021-02-05 12:28:15 | I was charged import duty of 45 euro and hope this will be refunded as advised by email. | service words | email
Currys | 21205514 | 2021-02-08 07:31:17 | Lovely colour, got the email when it was back in stock and it was sent to me within days | service words | email
Currys | 21216033 | 2021-02-08 09:31:33 | Fast delivery. Email updates. Also had a T.V the previous week and had excellent service | service words | email
Currys | 21215618 | 2021-02-08 09:06:45 | Apart from the fact that the website doesn't enable payment with gift cards it was okay. | service words | gift
Currys | 21229819 | 2021-02-09 15:36:37 | Not sure I got it for my granddaughter for home schooling. She seems very happy with it. | service words | got it
Currys | 21212942 | 2021-02-08 12:10:13 | I may regret not getting 8 cores in a couple of years... But that's a future me problem. | service words | not getting
Currys | 21185261 | 2021-02-05 09:39:26 | Quick & Easy delivery, but didn't reverse the door as I'd paid for. Refund now received. | service words | paid
Currys | 21209713 | 2021-02-07 08:50:46 | Late delivery without contact.  Refused to unpack and remove packaging which we paid for | service words | paid
Currys | 21214038 | 2021-02-07 17:44:49 | I paid extra to have it delivered on a specific day but unfortunately that didn't happen | service words | paid
Currys | 21231257 | 2021-02-09 20:15:09 | There are some downside to the printer but considering the price of the printer then No. | service words | price of
Currys | 21149812 | 2021-02-03 12:58:42 | Design was perfect and reviews said it had great sound quality which is why I bought it. | service words | reviews
Currys | 21159587 | 2021-02-04 18:07:19 | Currys are okay there product is fine and it's not first product I have bought from them. | service words | bought from
Currys | 21220043 | 2021-02-08 13:31:25 | From ordering on line to delivering everything went to plan. Delivery guys were excellent | service words | delivering
Laptops Direct | 21183778 | 2021-02-04 21:35:47 | Quick, efficient, on time. Product exactly as described and in mint condition. Wonderful. | service words | described
Currys | 21235631 | 2021-02-10 11:28:56 | Quick to heat Stops by itself once done Digital display Does as described. Easy to clean. | service words | described
box.co.uk | 21222469 | 2021-02-08 18:12:10 | Took a few days long than I expected and didn't get a tracking number till I asked for it | service words | didn't get
Currys | 21178206 | 2021-02-06 13:40:10 | We do not have to pick up heavy kettle with boiling water in it. Just one  cup at a time. | service words | do not have
Currys | 21184988 | 2021-02-07 15:24:03 | You don't have to worry regarding ink because the printer tells when your next orders due | service words | don't have
Currys | 21162288 | 2021-02-04 17:21:49 | Would prefer frameless gallery images but don't know yet if that is possible via settings | service words | don't know
Ebuyer | 21175184 | 2021-02-03 18:36:39 | Have bought through Ebuyer in the past and have always been impressed with their service. | service words | ebuyer
Currys | 21175478 | 2021-02-03 19:34:01 | Quick click and collect. Helpful email explaining what we had to do. Website worked well. | service words | email
Currys | 21183108 | 2021-02-06 18:37:32 | Disappointed the free sat did not include ITV all4  Still have to plug my fire stick in ? | service words | fire
Currys | 21226453 | 2021-02-09 11:05:32 | I love this vacuum cleaner. I have wanted it for well over a year wish I'd got it sooner. | service words | got it
Currys | 21171428 | 2021-02-03 13:11:43 | Good except I have not had ant information about the insurance I bought with this product | service words | have not
Currys Ireland | 21219113 | 2021-02-08 12:30:37 | Delivery man drove off without collecting the old piece, which should be mandatory by law | service words | law
Currys | 21230764 | 2021-02-09 17:24:03 | Tend to use curry's for all my home appliances never been disappointed or had bad service | service words | never been
Currys | 21221411 | 2021-02-08 15:29:15 | Not delivered but collected. Efficient and safe procedure for collection during pandemic. | service words | not delivered
Currys | 21193725 | 2021-02-07 14:47:08 | Not used in anger yep.  lookng forward to taking notes and creating sketches with the pen | service words | not used
Currys | 21211939 | 2021-02-07 11:49:31 | Website chat lady helped me to order. I was trying to order items that were out of stock. | service words | out of stock
Currys | 21183172 | 2021-02-06 14:01:10 | Cable could do with being longer. A little bit expensive having already paid for a phone. | service words | paid
Currys | 21206575 | 2021-02-06 13:56:44 | Not sure whether seat material will be cool enough for summertime but perfect at present. | service words | present
Currys | 21177485 | 2021-02-06 17:16:53 | Sounds brill, same as a picture, brill value for th price of it and I would reccomend it. | service words | price of
Currys | 21217091 | 2021-02-08 18:28:13 | The charger is too slow at charging on my Samsung S20 FE, so I sent it back for a refund. | service words | refund
Currys | 21163101 | 2021-02-04 17:19:35 | I don't know how the settings on the laundry labels relate to the settings on the machine. | service words | Don't know
Currys | 21152751 | 2021-02-03 09:44:08 | Very loud fan and get very, very hot, very fast. Awful battery  - nothing like advertised. | service words | advertised
Appliances Direct | 21207617 | 2021-02-06 15:55:40 | appliance arrived damaged and a day late  but appliance direct sorted to our satisfaction. | service words | appliance direct
Shark | 21185819 | 2021-02-05 10:10:47 | Customer service I rang them and was told someone would call me back and I'm still waiting | service words | call me
Currys | 21225358 | 2021-02-09 10:01:58 | Would have been a 10 but did not get the confirmation from Currys to say item had arrived. | service words | did not get
Currys | 21183672 | 2021-02-06 18:48:59 | On this occasion I did not receive the colour I ordered [ silver ] . I received [ black ]. | service words | did not receive
Currys | 21178202 | 2021-02-06 14:10:13 | The temperature display to be permanent so you don't have to open the door to activate it. | service words | don't have
Currys | 21205275 | 2021-02-06 12:21:24 | Easy website, email updates re product arrival time, good communication from delivery men. | service words | email
Currys Ireland | 21231341 | 2021-02-09 18:23:06 | I found it difficult to set up and add to my laptop.  Had to get my son in law to help me. | service words | law
Currys | 21217581 | 2021-02-08 16:19:42 | Only had installed for 5 days but it's great so far although not used all its capabilities | service words | not used
Currys | 21234991 | 2021-02-10 10:52:06 | There was no difficulty taking product back and getting a refund as it wasn't fit for use. | service words | refund
Currys | 21170721 | 2021-02-05 09:40:51 | Catch spray button when using. Don't know the answer to this as it needs to be near finger. | service words | Don't know
Currys | 21199303 | 2021-02-07 11:19:54 | It is very light I don't know I am wearing it most of the time. And the charge time is far. | service words | Don't know
Currys | 21183750 | 2021-02-05 10:21:55 | Good picture, works well for PC as well as TV. Netflix and Amazon. Light for wall mounting. | service words | amazon
Currys | 21240162 | 2021-02-10 19:49:56 | Great TV, we have set this up with Apple TV , NetFlix and Amazon Prime and works perfectly. | service words | amazon
Beko | 21220003 | 2021-02-08 13:31:18 | Bought from local shop very good customer service has of now had no need to speak with [NAME] | service words | bought from
Currys | 21220854 | 2021-02-08 14:30:50 | Fantastic suction and the front roller us great for picking up on hard floors as described. | service words | described
[NAME] | 21237598 | 2021-02-10 13:42:12 | although website details were sparse the help from in store adviser via email was excellent | service words | email
Currys | 21226959 | 2021-02-09 11:29:52 | Defo a great product. Have not regretted this purchase and proving very useful in lockdown. | service words | have not
Currys | 21230940 | 2021-02-09 17:19:19 | like doing on line and getting someone who knows the item you are buying. [NAME] was helpful. | service words | info
Currys | 21239978 | 2021-02-10 19:39:20 | currys' are really good but this particular product arrives without any info on what to do. | service words | info
Currys | 21177539 | 2021-02-06 18:38:50 | Could be slightly bigger. We wanted the "pro" version but they were out of stock everywhere | service words | out of stock
Furniture123 | 21170663 | 2021-02-05 09:22:02 | The glossy white panels are scratched, the drawings do not align. Not worth the money paid. | service words | paid
Currys | 21174074 | 2021-02-03 15:40:23 | Looks great,good quality,love the blue light,bought as present for my mum and she loves it. | service words | present
Currys | 21225097 | 2021-02-09 11:11:23 | At present NONE today we are expecting an engineer from hoover only had the machine 3 weeks | service words | present
Currys | 21174765 | 2021-02-05 07:13:57 | [NAME] always does what it says on the tin and prices tend to keep up with online retailers, | service words | retailers
Currys | 21237209 | 2021-02-10 13:18:02 | Item didn't arrive as was out of stock but this was not made clear at the point of ordering. | service words | didn't arrive
Currys | 21170324 | 2021-02-05 08:43:19 | I don't have a problem with [NAME]'s, and their service, Its the product that is the problem. | service words | don't have
Currys | 21223303 | 2021-02-08 22:08:29 | Not too bad but had an issue with cctv cameras as email said it was at store when it wasn't. | service words | email
Furniture123 | 21205643 | 2021-02-06 12:45:44 | Few minor issues with the fire but was dealt with in a friendly manner,and resolved quickly. | service words | fire
Currys | 21149397 | 2021-02-04 07:45:19 | Good price (got it in the sale)  Very powerful and heats food well [NAME] set up and operation | service words | got it
Currys | 21221372 | 2021-02-08 19:52:27 | i was supposed to get 6months free of apple music as part of a bundle however i never got it | service words | never got
ID Mobile | 21198805 | 2021-02-05 14:48:55 | id mobile sim to not receiving signal this area. I will never purchase  id mobile sim again. | service words | not receiving
Currys | 21167769 | 2021-02-03 09:44:40 | Poor customer service. Took numerous attempts to arrange collection and long time for refund | service words | refund
Birdfood (CJ Wildlife) | 21200604 | 2021-02-05 19:01:45 | Have always bought from CJ. Delivery is fast. Good value for money and excellent quality food | service words | bought from
Currys | 21172757 | 2021-02-03 15:03:10 | I did not buy from Currys, because I like Currys, but because I found this cheap laptop only. | service words | did not buy
Currys | 21230544 | 2021-02-09 16:22:56 | Feedback on mic is terrible. Holder does not fit onto my 43" 4k tv. Blue tack is your friend! | service words | feedback
Currys | 21221793 | 2021-02-08 17:57:37 | I was familiar with this mouse and bought it as a gift. It is perfect for what is needed for. | service words | gift
Currys | 21210671 | 2021-02-08 11:43:06 | Normally I have not had any problems with other items, as I have purchased them from curry's, | service words | have not
Currys | 21235401 | 2021-02-10 11:41:13 | Description was misleading and did not mention it only works with Windows.  Had to return it. | service words | misleading
Currys | 21174282 | 2021-02-03 16:03:38 | very  clear and clever phone app. which summarises your data, and can present bar graphs etc. | service words | present
box.co.uk | 21206961 | 2021-02-06 14:32:54 | Great experience, I had a few questions so I emailed the sales team and they replied quickly. | service words | questions
Currys | 21214691 | 2021-02-07 22:04:33 | Ordered tv for click and collect and lockdown happens been waiting a month for my refund!!!!! | service words | refund
Nintendo | 21221715 | 2021-02-09 08:05:36 | [NAME] from the day it arrived and Nintendo trying to charge £180 for a refund. AVOID. | service words | refund
Currys | 21238254 | 2021-02-10 14:35:03 | Have to get the telly tested to get a refund as advised by customer support with 2 week wait. | service words | refund
Currys | 21203086 | 2021-02-06 10:13:33 | Very quick and easy, delivery team know how were amazing really helped me out when delivering. | service words | delivering
Currys | 21176127 | 2021-02-05 08:44:04 | I find it too heavy for me but I am getting on in years and don't have much strength nowadays. | service words | don't have
Currys | 21174191 | 2021-02-04 19:11:42 | You don't have disconnect other Bluetooth devices to switch between what you want to play from | service words | don't have
box.co.uk | 21226815 | 2021-02-09 11:18:49 | Big enough for our family of four. Paddle means we don't have to turn manually during cooking. | service words | don't have
Currys | 21208696 | 2021-02-07 23:28:10 | Could have bought these headphones off eBay £50 cheaper was happier to buy off trusted company | service words | ebay
Ebuyer | 21201315 | 2021-02-05 23:36:04 | Always happy with Ebuyer purchases -- excellent value, smooth transactions and quick delivery. | service words | ebuyer
box.co.uk | 21232265 | 2021-02-10 07:14:52 | Finally in stock! Good number of buttons. Solidly built. Stable even without mounts or clamps. | service words | in stock
Maplin | 21175430 | 2021-02-03 19:22:30 | Not my first purchase from [NAME] and won't be the last.  Great range of items.  Great prices. | service words | maplin
Currys | 21164513 | 2021-02-04 09:54:34 | Great value for money...works fine picture is excellent for what I paid...[NAME] are all good to | service words | paid
Currys | 21206332 | 2021-02-08 07:57:13 | I would have paid extra to have wireless keyboard and mouse just had to buy one separately.... | service words | paid
Currys | 21229907 | 2021-02-09 15:06:39 | Usually ok but at present getting nowhere with knowhow, they have had my tablet since October! | service words | present
Currys | 21227067 | 2021-02-09 11:46:52 | water tank is to small , price of money paid! its nothing special feel like i wasted my money. | service words | price of
Furniture123 | 21232100 | 2021-02-09 21:35:06 | I've had no complaints, had a question which was amsweeed promptly. All in all a good service. | service words | question
Currys | 21157819 | 2021-02-04 13:58:08 | Return ed item not working on set up [NAME]'s where very good about return and refund excellent | service words | refund
Currys | 21176941 | 2021-02-04 08:59:31 | Poor customer service, lack of contact when issue arose, 3 weeks to even get close to a refund | service words | refund
Currys | 21228768 | 2021-02-09 15:54:56 | It took a month and chasing customer services several times to get a refund on a broken laptop | service words | refund
Currys | 21221543 | 2021-02-08 15:40:57 | Currys has always been a reliable retailer where I buy all my electrical appliances and goods. | service words | retailer
Currys Ireland | 21210828 | 2021-02-07 10:31:06 | Product didn't arrive in time,when to the store to return ,turns out I have to return it online | service words | Didn't arrive
[NAME] | 21214690 | 2021-02-08 12:17:09 | Very good overall. I initially looked at the easy Amazon option but Cotswold were better value. | service words | amazon
Currys | 21185889 | 2021-02-07 17:26:44 | Quite heavy - not really good for lugging about (dont have to). Would have liked a touch screen | service words | dont have
Currys | 21161651 | 2021-02-04 10:23:56 | It looks fantastic, the little tunes are cute, washer load mean I don't have to wash has often. | service words | don't have
Currys | 21206682 | 2021-02-06 14:02:41 | They have a huge range and they deliver most items. Prices are as good as ebay and other sites. | service words | ebay
Currys | 21170230 | 2021-02-03 11:52:47 | TV arrived 1 day early, with regular email updates on my order. Very happy with the experience! | service words | email
Currys | 21184806 | 2021-02-07 14:55:40 | Helps keep on track with personal fitness. Easy access to messages and email Siri on your wrist | service words | email
Currys | 21225830 | 2021-02-09 10:26:19 | At store, representative ask ID rather than email and code for collection during this pandemic. | service words | email
Currys | 21226910 | 2021-02-09 11:26:23 | Their online services were good.  Their delivery and email information services were good also. | service words | email
Currys Ireland | 21214330 | 2021-02-07 19:19:35 | Printer arrived one month after delivery date! After sending 6 emails I got a reply from currys | service words | emails
Currys | 21160662 | 2021-02-04 09:47:15 | It looked the same as the old one we bought some time ago and failed blowing the house circuit! | service words | failed
Currys | 21224364 | 2021-02-09 08:59:07 | Easy exchange of a gift to upgrade. [NAME] procedures in place for drop-off and collection. | service words | gift
Tesco Mobile | 21180166 | 2021-02-05 10:27:25 | Good value, good customers service, and great package and give me and the [NAME] free data as well | service words | give me
Currys | 21169095 | 2021-02-07 11:22:50 | All shops, including [NAME]'s are out of stock of HP305 ink, so our brand new printer is useless | service words | out of stock
Currys | 21184678 | 2021-02-05 08:50:58 | Hard to say as it was a present for my daughter. But she absolutely loves it. A very happy girl | service words | present
Currys | 21215151 | 2021-02-08 07:35:35 | Nothing negative to say! Brought as a present for my Dad! Looks great & easy to set up for him! | service words | present
Tesco Mobile | 21214969 | 2021-02-08 03:32:53 | the assistant made everything easy for me,and didnt mind me asking questions.very professional. | service words | questions
Appliances Direct | 21178977 | 2021-02-04 10:55:30 | Bought other items from Appliances Direct and have always been very satisfied with their service | service words | appliances direct
Currys | 21180028 | 2021-02-04 11:56:34 | I was going to Argos but they didn't have the Sony model in stock that is why I went to Currys's | service words | argos
Tesco Mobile | 21181290 | 2021-02-05 10:35:11 | Good value the app is easy to use and when I've had to use the customer service it's be pleasant | service words | customer service
Hotpoint OLS | 21210940 | 2021-02-07 10:37:04 | Very easy to deal with. Delivery drivers very professional while delivering during the pandemic. | service words | delivering
Currys | 21186268 | 2021-02-05 10:36:00 | WHERES MY MONEY! ITS BEEN 14 WORKING DAYS SINCE I RETURNED THIS AND I STILL DONT HAVE MY MONEY!! | service words | dont have
Currys | 21235515 | 2021-02-10 11:49:15 | None really, Not unless you can get it to make me a cup of tea ?? so I don't have to move, LOL ? | service words | don't have
Currys | 21216243 | 2021-02-08 09:43:47 | Efficient service from online ordering through to delivery, tips sent on email prior to delivery | service words | email
Currys | 21240571 | 2021-02-10 18:38:25 | Emailed regarding the freezing issue in the fridge and still haven't had a response weeks later. | service words | emailed
Currys | 21228117 | 2021-02-09 12:50:20 | Lovely customer service but harassed by emails to review product before it had actually arrived. | service words | emails
box.co.uk | 21158301 | 2021-02-04 14:00:52 | Battery failed to charge more than 33% after 5 days. Now back with Lenovo under warranty repair. | service words | failed
Hughes | 21186324 | 2021-02-05 10:42:05 | Good, friendly response to my un-technical request for info enabled me to buy the right product. | service words | info
Currys | 21217422 | 2021-02-08 10:46:19 | Bought it, paid for it, got it delivered on time. Nothing else too add really it's what I wanted | service words | paid
Currys | 21230683 | 2021-02-09 20:04:40 | Limited to online description of product and customer reviews, which I value over anything else. | service words | reviews
Currys | 21176034 | 2021-02-04 18:38:54 | So easy, good range of delivery dates and costs. And they had everything in stock, unlike Amazon! | service words | amazon
ID Mobile | 21200039 | 2021-02-07 11:31:35 | Increasing data would be a good idea to optimize customer service, and attracting more customers. | service words | customer service
Furniture123 | 21209043 | 2021-02-06 22:19:05 | Bed is as described. Delivery people very friendly and helpful. Good communication from supplier. | service words | described
Furniture123 | 21227843 | 2021-02-09 12:29:30 | 'it is what it is' - exactly as described on the website and arrived well packaged and undamaged! | service words | described
Currys | 21214239 | 2021-02-07 18:52:54 | Ok service but unable to placement protection insurance and no help at the store so didn't buy it | service words | didn't buy
Currys | 21186156 | 2021-02-07 11:00:17 | Lovely laptop, don't know what I'd do without it now, light weight and battery life is excellent. | service words | don't know
box.co.uk | 21186901 | 2021-02-05 11:07:34 | Received email when item in stock, ordered immedietely, and received it next day.  Great service. | service words | email
Currys | 21198198 | 2021-02-07 15:16:45 | Love the fact I can print emails 9ff my phone, tablet and my laptop. Very easy to set up and use. | service words | emails
Appliances Direct | 21169159 | 2021-02-03 10:52:22 | Does not connect to Internet at all and customer service is shocking as they never got back to me | service words | never got
Birdfood (CJ Wildlife) | 21223902 | 2021-02-09 08:03:11 | Quick and efficient. Item was out of stock and I requested an email when back in, which they did. | service words | out of stock
Currys | 21231342 | 2021-02-09 18:23:06 | Apart from the item being out of stock and problems of getting a delivery date, it all went well. | service words | out of stock
Currys | 21219284 | 2021-02-08 20:25:13 | Too small for the money we paid and needs to have a improved battery for a couple of extra hours. | service words | paid
Servers Direct | 21222508 | 2021-02-08 18:18:01 | Paid extra for next day delivery but it took 3 days. Wasn't refunded the premium delivery charge. | service words | paid
Currys | 21234869 | 2021-02-10 10:40:07 | Bought this as a present so cannot rate it. However the person it was bought for really likes it. | service words | present
Currys | 21234264 | 2021-02-10 10:09:10 | Have a good range and the people are happy to answer questions, even at the door when i picked up | service words | questions
Currys | 21203519 | 2021-02-08 06:39:31 | Was easy to connect wirelessly but wish i had reviews, 8 minutes to print one piece of paper..... | service words | reviews
Currys | 21186448 | 2021-02-07 15:46:00 | We get a good picture. Set up was really easy. Includes apps for freeview play, Amazon and netflix | service words | amazon
Currys | 21199413 | 2021-02-05 16:05:45 | Product was as described. Available when needed and prompt efficient service on click and collect. | service words | described
Currys | 21150741 | 2021-02-03 11:24:09 | I don't know why they spent so much time designing this iron and didn't put in a retractable cord! | service words | don't know
BT Shop | 21231956 | 2021-02-09 20:48:25 | I don't know whether the problem is with the by shop but these AirPods are in really bad condition | service words | don't know
Currys | 21168015 | 2021-02-03 09:56:53 | Quick and easy to order. Delivery was good but did receive two identical emails for each one sent. | service words | emails
box.co.uk | 21220567 | 2021-02-08 18:07:09 | 2 pixels keep getting stuck to blue which can be annoying but a light tap will generally fix them. | service words | keep getting
Currys | 21171945 | 2021-02-03 13:46:29 | Currys were helpful in agreeing to take the TV back and giving a refund. Helpful customer service. | service words | refund
Appliances Direct | 21211946 | 2021-02-07 11:49:33 | 2 damaged items had a refund for one still waiting g for the other to be sorted Not had a response | service words | refund
Currys | 21171014 | 2021-02-03 12:41:29 | Pre- order this ps5 and was one the lucky ones to get one before stocks ran out in most retailers. | service words | retailers
Atom Bank | 21182891 | 2021-02-06 16:33:49 | Have had fixed savers for some time and those  have been easy to use. See above re instant access. | service words | see above | entirely_off_topic_wrong_section
Currys | 21160860 | 2021-02-04 10:24:22 | There was a deal on the app that didn't get applied and it wasn't obvious so was out of pocket £100 | partial match,service words | 00,didn't get
Furniture123 | 21226115 | 2021-02-09 10:44:17 | 3rd item bought from here  ,very reliable, quick delivery and well packaged items of great quality. | service words | bought from
Currys | 21182013 | 2021-02-05 10:26:50 | Didn't come with a printer cable for use if wifi down. Setting up a bit longwinded but easy enough. | service words | didn't come
Tesco Mobile | 21222334 | 2021-02-08 20:11:40 | It didn't come with a standard Apple charger cable and my old one was worn out so I had to buy one! | service words | didn't come
Currys | 21196209 | 2021-02-05 12:15:11 | Excellent service kept me up-to-date via email with my delivery arrived on time Excellent packaging | service words | email
Currys | 21184104 | 2021-02-07 14:58:33 | Goodgouse makes a very good nob of ironing and The cradle shape ensures Iron doesn't slip of easily | service words | nob
Currys | 21185547 | 2021-02-05 09:57:56 | The tv I want in the Sale was not in stock and when it was it was dearer than before  Dissapionting | service words | not in stock
Mattress Online | 21184500 | 2021-02-08 12:19:37 | Easy and straightforward processors. Look at few, chose one, paid for it and delivered in 48 hours. | service words | paid
Currys | 21198224 | 2021-02-05 14:00:04 | It was a present for my grandson for his birthday. To replace the one that wasn't working properly. | service words | present
Currys | 21203344 | 2021-02-08 07:41:01 | Can't link it to Apple Music so have had to cancel Apple Music and subscribe to Amazon music instead | service words | amazon
Currys | 21220355 | 2021-02-08 16:01:54 | Built in Netflix,Amazon,Freeview and YouTube is great because that's all that is watched In my house | service words | amazon
Hotpoint | 21226441 | 2021-02-09 11:05:47 | They kept us informed inspite of the fact that Argos sold me something that they new wasn't in stock | service words | argos | retailer_specific_comments
Currys | 21160439 | 2021-02-04 13:34:38 | Bought online, delivered and installed. Very little interaction with Currys so can't really comment. | service words | can't really
Currys | 21180569 | 2021-02-04 12:27:33 | EXPERIENCE RUBBISH DELIVERY WEBSITE GIVES ONE DATE COURIER GIVES ANOTHER ITEM DID NOT ARRIVE IN TIME | service words | did not arrive
Currys | 21216476 | 2021-02-08 16:48:14 | It's quite powerful, so you don't have to wait long. There's loads of room inside and it's well lit. | service words | don't have
Currys | 21204482 | 2021-02-08 07:55:16 | It's big, has to sit on the worktop, I don't have room to put it in a cupboard, which would be ideal | service words | don't have
Currys | 21196529 | 2021-02-05 12:39:32 | I purchased the cover for my Kndle Fire tablet but the cover was too small & was therefore returned. | service words | fire
Currys | 21221620 | 2021-02-08 18:16:52 | Not really technical eventually got it sorted but could do with more instructions for silver surfers | service words | got it
Currys | 21183529 | 2021-02-06 17:04:21 | Price ...l have not left the house so build is still questionable....based on what other people say. | service words | have not
Currys | 21185463 | 2021-02-07 11:05:33 | haven't found any yet, but I have not been monitoring ink usage and how many prints I have conducted | service words | have not
Currys | 21220549 | 2021-02-08 14:06:47 | Could not get answers from team No all moved to four people before told return for a simple question | service words | question
Currys | 21152508 | 2021-02-03 13:52:55 | This tumbledryer was so noisy I couldn't use it. [NAME]'s dealt with it very quickly with full refund | service words | refund
Currys | 21177767 | 2021-02-06 18:30:15 | Apart f5o  the long wait outside for refund to be processed inside store everything was well handled | service words | refund
The Jewellery Channel | 21211943 | 2021-02-07 11:49:33 | Generally good but have had to chase for a refund recently and postage costs are now putting me off. | service words | refund
Currys | 21238918 | 2021-02-10 16:02:07 | Too much black in the top, would rather something lighter in colour, but don't know if it's possible. | service words | Don't know
Appliances Direct | 21183459 | 2021-02-04 19:41:04 | Fastest delivery I've ever had simple transactions.   You choose ,appliance direct deliver next day . | service words | appliance direct
Appliances Direct | 21223013 | 2021-02-08 20:19:09 | Great website, easy to use   items of great quality  Appliance direct communications  are first class | service words | appliance direct
Currys | 21193160 | 2021-02-05 11:31:09 | I was extremely happy with my purchase choice & how prompt they were at delivering from purchase date | service words | delivering
Currys | 21182524 | 2021-02-04 16:33:55 | Disappointed that I did not receive an email telling me that my Click and Collect purchase was ready. | service words | did not receive
Currys | 21233299 | 2021-02-10 09:11:55 | Didn't arrive when stated then couldn't contact anyone as telephone number sent you round in circles. | service words | didn't arrive
Currys Ireland | 21176591 | 2021-02-04 08:24:32 | They keep in touch so you don't have to and when they say they will deliver at a certain time they do | service words | don't have
MINI Australia | 21176269 | 2021-02-04 03:20:33 | Very professional follow emails but I haven't responded as present I've got some family health issues | service words | emails
box.co.uk | 21158196 | 2021-02-04 11:44:50 | I've been using it for work mostly and it never failed me in anything. It's really good and reliable. | service words | failed
Currys Ireland | 21210716 | 2021-02-07 10:43:00 | Bought as a gift, my partner said it runs smooth, plays any game he has thrown at it. Looks good too. | service words | gift
Currys | 21231471 | 2021-02-09 18:45:53 | Not very good,I had a gift voucher but could not use it to help pay for this but it was not accepted. | service words | gift
Currys | 21238373 | 2021-02-10 15:31:55 | I am still decorating my house so have not put my bracket up as yet but still happy with my purchase. | service words | have not
Laptops Direct | 21178612 | 2021-02-04 10:42:44 | Accurate stock info, guaranteed next day delivery, competitive prices. Very happy with my experience. | service words | info
Maplin | 21207161 | 2021-02-06 14:56:24 | Reasonable price for this item. Other places are charging up to 3 times what maplin is for this item. | service words | maplin
Currys | 21216935 | 2021-02-08 19:02:18 | Not getting all the amiboos from previous games working,  hopefully they will work in future updates. | service words | not getting
Currys | 21213847 | 2021-02-07 16:44:17 | Microwave was ordered on line and was as we expected. What we  needed for the money paid. Good value. | service words | paid
Currys | 21170277 | 2021-02-05 09:06:58 | The machine looses picture and is not working properly. i will be looking for a replacement or refund | service words | refund
Currys | 21214520 | 2021-02-08 12:12:07 | Looks pretty bombproof. If it isn't my previous experience with FitBit customer services is excellent. | service words | customer services
Currys | 21159194 | 2021-02-04 14:25:06 | The product was exactly as described, I'm very pleased with my purchase.  It has everything I require. | service words | described
Shark | 21240556 | 2021-02-10 18:32:32 | Ordered one day, delivered the next, with tracked delivery, easy to assemble, all exactly as described | service words | described
Currys | 21203574 | 2021-02-08 08:38:32 | Crushed ice option very messy if you you don't have glass right up touching the top it goes everywhere | service words | don't have
Snow and Rock | 21221294 | 2021-02-08 15:17:40 | The jacket arrived very quickly.  I was updated with regular emails.  I would recommend [NAME] and Rock. | service words | emails
Furniture123 | 21183377 | 2021-02-04 19:17:42 | This is second item I have ordered the other was a fire. Both were delivered quickly and packed well . | service words | fire
Currys | 21202614 | 2021-02-08 08:20:58 | Neat design - good sound quality  for a very reasonable price. Bought as a gift - recipient delighted. | service words | gift
Currys | 21178170 | 2021-02-05 10:19:02 | I still have not been able to make fingerprint ID work despite it saying it has been set up correctly. | service words | have not
Currys | 21186184 | 2021-02-07 10:50:34 | Big white cloud in the centre of my screen, no idea why it's there it just appeared 3 days after using | service words | no idea
Tesco Mobile | 21218193 | 2021-02-08 11:29:34 | Polite, helpful staff, with infinite patience epecially with an old lady not used to modern technology | service words | not used
Currys | 21156104 | 2021-02-03 10:16:28 | As its not about this product but my currys complete experience due to another purchase and refund due | service words | refund
Snow and Rock | 21204765 | 2021-02-06 11:45:12 | Refunded quickly no other comment from [NAME] and Rock regarding the fault and refund of return postage. | service words | refund
Currys | 21218624 | 2021-02-08 11:54:05 | Took too long refund process and the follow up process was not good as there wasn't anyone to talk too | service words | refund
Currys | 21203623 | 2021-02-07 22:07:45 | I have advanced MS and when linked to an Amazon Echo Dot I can voice control my TV. All round great VFM | service words | amazon
Currys | 21177961 | 2021-02-06 16:30:22 | Big screen, easy set up, ticks all the boxes for home use largely focused on email, media and browsing. | service words | email
Currys | 21180021 | 2021-02-06 19:27:06 | Absolutely fantastic juicer. Any help on needing more advice about this product feel free to send email | service words | email
Currys | 21155945 | 2021-02-04 08:15:10 | The printer has good print quality. I have not tried out the photo prints yet so that's yet to be seen. | service words | have not
PRC Direct | 21203837 | 2021-02-06 10:50:31 | I only had to contact them once about a small issue and they replied that day with the info I required. | service words | info
Currys | 21168769 | 2021-02-05 08:05:51 | This was not bought for me, but. My grandson.  As far as I am aware he is not experiencing any problems | service words | not bought
Currys | 21224808 | 2021-02-09 09:31:21 | Not unpacked..   & checked & drivers refused to take packaging away..   even though this was paid for.. | service words | paid
Currys | 21197749 | 2021-02-05 13:23:55 | Very good under the present covid circumstances. They couldn't build and install but I did this myself. | service words | present
Currys | 21178405 | 2021-02-04 10:30:43 | Not good to get to the venue and now have to sit in car, go online to start answering pickup questions. | service words | questions
Currys | 21202668 | 2021-02-06 09:49:15 | Excellent service on chat video. Really took me through the features well and answered all my questions | service words | questions
Currys | 21159123 | 2021-02-04 13:08:32 | Very happy with this purchase during lockdown. Stylish design and good service and delivery by retailer | service words | retailer
Currys | 21172125 | 2021-02-05 08:04:12 | As I've only had the product for about six weeks it is too soon to give a review. Give me three months. | service words | review
Currys | 21207847 | 2021-02-06 16:42:11 | Ive never bought from currys but ill say that i really liked buying from them and will do in the future. | service words | bought from
Currys | 21177503 | 2021-02-04 09:41:58 | Perfect. Items as ordered and delivered quickly by a courier who cared about delivering expensive items. | service words | delivering
Currys | 21196573 | 2021-02-05 12:39:42 | Took a long time to get my free gift, I had to chase them up about it.  Customer service is only online. | service words | gift
Currys | 21203235 | 2021-02-06 10:19:44 | Gifted to my daughter in law who needed a small fridge for her workshop. This fitted the bill perfectly. | service words | law
Currys | 21177454 | 2021-02-04 09:35:59 | Very helpful very good customer service.if product is out of stock they will notify you when its back in | service words | out of stock
Currys | 21233339 | 2021-02-10 09:13:29 | Didn't find it was out of stock until I had paid for it and had to wait for it to come back in to stock. | service words | out of stock
Currys | 21207173 | 2021-02-06 14:56:27 | I will always choose Currys if they have what I want in stock. Which? magazine are great for reviews too | service words | reviews
Appliances Direct | 21218301 | 2021-02-08 11:41:27 | With Appliances Direct I received the best price and quick delivery, will definitely buy from them again. | service words | appliances direct
Currys | 21185250 | 2021-02-07 11:32:17 | Easy to set up, prints from all devices. Great quality.  Great click and collect service too from Curry's | service words | curry
Currys Ireland | 21175887 | 2021-02-03 21:43:38 | Took my money, said you were delivering, went through phases of post delivery but never gave me my items. | service words | delivering
Currys | 21198544 | 2021-02-05 14:24:41 | Collected from shop, process was rather complicated and long winded as I do not have e-mails on my phone. | service words | do not have
Currys | 21198272 | 2021-02-07 15:33:12 | Element failed during lockdown so we couldn't return the kettle, the matching toaster had failed already! | service words | failed
Currys | 21234903 | 2021-02-10 11:26:59 | I love the milk frothed, it really does make a difference to your coffee. I haven't bought a Costa since! | service words | haven't bought
Currys | 21160151 | 2021-02-04 14:36:57 | Bit of a fiddle closing the dishwasher liquid dispenser lid but might just be I've not got the knack yet. | service words | not got
Currys | 21229658 | 2021-02-09 14:37:43 | Web site can be frustrating as items not in stock appear and I couldn't find a way of filtering them out. | service words | not in stock
Hughes | 21176499 | 2021-02-04 07:50:29 | First class service was informed out of stock agreed to weight but was delivered much sooner than quoted. | service words | out of stock
Laptops Direct | 21221213 | 2021-02-08 15:05:50 | Paid a bit more by going to Laptops Direct, but that meant my phone arrived promptly, without any hassle. | service words | paid
Currys | 21224214 | 2021-02-09 08:44:04 | Easy, ordered and paid online. Drove up, opened my boot. They put the item in my boot and closed my boot! | service words | paid
ID Mobile | 21224753 | 2021-02-09 09:31:10 | Was a bit tortuous. Didn't want a new sim or phone only a new annual contract as my phone is now paid for | service words | paid
Laptops Direct | 21212848 | 2021-02-07 13:23:12 | I have no complaints/improvements at present, but I do wonder if the pop-up camera will last over time... | service words | present
Currys | 21240597 | 2021-02-10 18:44:06 | A present for my son. All I can say is it was a really good price, it arrive quickly and my son loved it. | service words | present
Currys | 21207212 | 2021-02-06 15:02:14 | I would recommend them over other retailers as i have had very often bad experiences with other retailers | service words | retailers
Currys | 21207638 | 2021-02-08 06:55:38 | Power switch a bit fiddly, and no DVD, but these are minor as the advert spec makes it clear there is DVD. | service words | advert
Currys | 21210488 | 2021-02-08 14:13:51 | Main advert said it can take Upto a 64gb card.... received item and it states it can only take Upto 32[NAME] ? | service words | advert
Furniture123 | 21171733 | 2021-02-05 07:06:59 | Very good communications, driver called b4 delivering, daughter said they wore all ppe quick and out, tidy | service words | delivering
Currys | 21217801 | 2021-02-08 19:52:18 | Very practical, light weight, so easy to move if you don't have a permanent space for it. Prints and scans | service words | don't have
Currys | 21179326 | 2021-02-06 14:10:01 | Speed of service:    1.  Regular updates by e-mail on progress of the order   2.  [NAME] within 48 hours. | service words | e-mail
Currys | 21199800 | 2021-02-05 16:58:44 | Ease of ordering was good with good information on line.  After care emails good.  Delivery good and safe. | service words | emails
Currys | 21227791 | 2021-02-09 12:26:29 | Heats up and cooks fast , less smoke so no need to open windows if oven is near fire alarm , easy to clean | service words | fire
Currys | 21196215 | 2021-02-05 12:15:12 | My son loves the laptop just a pity it arrived after date specified as I bought as a gift for his birthday | service words | gift
Currys | 21211452 | 2021-02-08 13:15:15 | Great quality and easy to use. Was a great gift for my dad. He found it quite easy to use after setting up | service words | gift
Currys | 21164199 | 2021-02-04 15:19:48 | Bosch is a great name but you do pay got it Touch control very seat I've glad I've not got small children. | service words | got it
Currys | 21197426 | 2021-02-07 10:48:21 | Include user manual and what to do on set up. Beginners have no idea whether to register with Acer or not? | service words | no idea
Currys | 21204074 | 2021-02-06 11:02:43 | Poor after sales service when item was faulty and had to chase for refund as no replacement was available. | service words | refund
box.co.uk | 21222696 | 2021-02-08 18:58:32 | Very good experience with box.co.uk as returned the laptop without any problem and received a full refund. | service words | refund
Currys | 21212642 | 2021-02-08 13:07:05 | Pictures not particularly clear. Couldn't tell if  [NAME] was flat or bevelled, so went to Amazon to check. | service words | amazon
Laptops Direct | 21172888 | 2021-02-03 15:14:55 | I've bought from them before. They offer excellent prices and prompt delivery. Very happy with the service. | service words | bought from
Currys | 21168704 | 2021-02-03 10:33:35 | Buying and the product was great.  Delivery and the attitude of the men in delivering the item not so great | service words | delivering
Currys | 21219681 | 2021-02-08 13:07:09 | Ordered it for delivery, got a email to say it was getting delivered that day but arrived the following day | service words | email
Currys | 21233690 | 2021-02-10 09:37:43 | I did have a bit of trouble locating the product key as it was not made clear in their emails where it was. | service words | emails
Currys | 21168955 | 2021-02-04 21:08:13 | "Quiet" is actually not a benefit to me - more feedback would be useful to know a click has been registered | service words | feedback
Currys | 21240476 | 2021-02-10 18:15:05 | Remote lacks a menu feature. I have to go into fire stick then inputs to change from tv to other functions. | service words | fire
Currys | 21155930 | 2021-02-03 08:51:07 | Easy to use - my 84 year old mum got it out of the box, set up and working. Haven't tried the grill as yet. | service words | got it
Currys | 21179988 | 2021-02-06 13:27:40 | Haven't got into all of the set as yet. Afraid I don't have enough knowledge of the finer points. My issue. | service words | haven't got
Currys | 21219417 | 2021-02-08 12:48:53 | Item was out of stock for a while, but once ordered, click and collect was convenient, with quick delivery. | service words | out of stock
box.co.uk | 21197931 | 2021-02-05 13:36:06 | Nice and easy picked a product paid my money and they deliverd on time.. What more can you ask .. Great job | service words | paid
Currys | 21217582 | 2021-02-08 16:14:27 | A bit of a note how to connect the TV to your provider. It's very easy but if you don't know you don't know. | service words | Don't know
Currys | 21217974 | 2021-02-08 16:25:31 | Got off to a bad start as the sound wouldn't operate I still don't know the reason why but it's all good now | service words | Don't know
Furniture123 | 21231461 | 2021-02-09 18:45:52 | Although there was a delay on the delivery of the bed we were updated frequently as to when it would arrive. | service words | a delay
Currys | 21203319 | 2021-02-08 08:45:37 | I don't have a problem with [NAME]'s. They did their bit. It's the printer manufacturers that are a let down. | service words | don't have
Currys | 21170689 | 2021-02-05 08:54:42 | The on button can be a little difficult sometimes I don't know if it prefers a softer touch or firmer press? | service words | don't know
Currys | 21167822 | 2021-02-05 08:52:39 | Not easy to recognise which symbols to select to access different functions like emails and contact details. | service words | emails
Dreamland | 21154206 | 2021-02-04 07:10:45 | used their electric underblankets for many years. One failed after just under 2 years - [NAME] replaced. | service words | failed | retailer_specific_comments
Currys | 21222215 | 2021-02-08 18:11:36 | Quality screen display, it's an all round good laptop. I bought it as a gift, the teenager totally loves it. | service words | gift
Currys | 21214289 | 2021-02-08 11:46:24 | It's swivels and and its robust. I'm glad I got it in their sale though as i wouldn't pay full price for it. | service words | got it
Currys Ireland | 21212574 | 2021-02-07 12:42:33 | Still haven't delivered it, contacted them they said it's out of stock now. No date given when it'll be bsck | service words | haven't delivered
Currys | 21211787 | 2021-02-07 11:43:18 | It was not delivered on the day I had arranged, so I had to contact customer service to arrange another day. | service words | not delivered
BT Shop | 21176656 | 2021-02-06 16:46:02 | No problems with BT shop, checkout and delivery fairly quick considering tv was out of stock in most places. | service words | out of stock
Currys | 21224886 | 2021-02-09 09:35:49 | [NAME] would have liked differ6straps to be included maybe a fabric  and leather  , I would have paid extra . | service words | paid
Currys | 21234016 | 2021-02-10 11:57:03 | Great microwave, brought in a sale so made it well worth it. Would've paid the full price for any microwave. | service words | paid
Currys | 21240732 | 2021-02-10 19:54:39 | I ordered and paid for the product, [NAME]'s delivered the product, not sure if that counts as an experience. | service words | paid
Currys | 21219963 | 2021-02-08 13:25:26 | No issues. It was easy to return the speaker I did not want. Refund issued to my credit card within one day. | service words | refund
Currys | 21179844 | 2021-02-04 11:44:17 | good didn't get any paperwork regarding the extending 5yr warranty so had to call which took 2hrs to sort out | service words | Didn't get
Appliances Direct | 21225946 | 2021-02-09 10:35:40 | It is rather heavy to carry up the stairs as we are moving it around but don't know how this can be improved. | service words | Don't know
Shark | 21237961 | 2021-02-10 15:07:56 | Cheaper than Amazon and delivered within a couple of days of ordering. All packaged very well for protection. | service words | amazon
Appliances Direct | 21169210 | 2021-02-03 10:58:09 | I have no issues with Appliance direct. Delivered when stated and a great price. Would order from them again. | service words | appliance direct
Currys | 21220528 | 2021-02-08 14:06:43 | I ordered the [NAME] online through Argos and collected it from Sainsbury's in Wandsworth, south-west London. | service words | argos
Birdfood (CJ Wildlife) | 21200244 | 2021-02-05 17:57:47 | 2nd time I've bought from you - first time, some years ago - but I remembered that you were near where I live | service words | bought from
[NAME] | 21183340 | 2021-02-04 19:06:09 | Easy to buy from, kept me updated when there was a very slight delay in the delivery. All round great sevice. | service words | delay in
box.co.uk | 21195750 | 2021-02-05 11:44:28 | Delay in sending and when [NAME] said item available. [NAME] about despatch day on website or email would be nice. | service words | delay in
Laptops Direct | 21228699 | 2021-02-09 13:32:31 | I've used them many times before, always price competitive and speedy delivery. Support only by email though. | service words | email
Furniture123 | 21237924 | 2021-02-10 15:31:16 | No glass in front of fire, I asked make sure glass in front not just mirror glass at back I think I over paid | service words | fire
Currys | 21228647 | 2021-02-09 16:05:25 | Took me a fair few attempts to set up but once I got it set up it connects very quick each time I turn it on. | service words | got it
Currys | 21156033 | 2021-02-03 08:54:34 | Cheap and effective. [NAME] has better guarantees, but a huge price difference in the sale makes that OK. | service words | [NAME]
Currys | 21228139 | 2021-02-09 14:09:40 | Battery dies really quickly  Keep getting notifications about viruses  Really slow after using it for an hour | service words | keep getting
Currys | 21186858 | 2021-02-07 10:58:47 | Great little keyboard.  Never used the numeric keypad so don't miss it.  A real space saver on a crowded desk | service words | never used
Currys Ireland | 21178051 | 2021-02-04 10:39:35 | Bought this as a christmas present for my dad. Once setup it works very well, good battery life, easy to use. | service words | present
Currys | 21216599 | 2021-02-09 08:00:43 | Only one issue is ink jet ink is expensive - two high capacity cartridges are half the price of the printer!! | service words | price of
Currys | 21238156 | 2021-02-10 15:25:08 | Great Item at a fraction of the price of some tablets available and easily downloaded the apps that I needed. | service words | price of
Currys | 21216774 | 2021-02-08 10:20:35 | I had to put no for the delivery question because I didn't have the item delivered but there was no NA option | service words | question
Currys | 21185200 | 2021-02-07 15:22:19 | Bang for your buck! Got three peripheral items for £100 and it came nice and quickly, cant fault it whatsoever | partial match,service words | 00,bang
Currys | 21216531 | 2021-02-09 07:28:09 | Does what it says on the tin ? suction is brilliant would deffo recommend don't know how I managed without it! | service words | Don't know
Currys | 21177161 | 2021-02-04 09:17:43 | I ordered and payed money for it and they did their part by delivering. Think we all deserve a pat on the back | service words | delivering
Currys | 21228493 | 2021-02-09 13:14:29 | the product itself could do with more memory but no bother. Everything else is fine and it's all as described. | service words | described
Currys Ireland | 21180510 | 2021-02-04 12:39:52 | Frankly the reason why [NAME] was amazing with this transaction is I had multiple failed payments from Amazon. | service words | failed
Currys | 21225743 | 2021-02-09 11:18:13 | It failed after 10 days and NEFF wouldn't come out to view it due to the pandemic. I returned it for a refund. | service words | failed
Hotpoint | 21209780 | 2021-02-07 09:02:18 | Fantastic response to all questions. Emails always informative. Have recently bought 2 products from Hotpoint. | service words | questions
Currys | 21229127 | 2021-02-09 13:56:43 | All good, you answered my questions when I rang for specific information and then supplied the product on time | service words | questions
Currys | 21185198 | 2021-02-05 09:33:31 | i returned a kettle and the toaster only received refund for 1 i keep phoning and mailed still no satisfaction | service words | refund
Currys | 21199443 | 2021-02-05 16:05:50 | Your delivery people has broke all my staff and it took 1 month for refund never again I will shop from currys | service words | refund
Currys | 21223274 | 2021-02-09 06:54:10 | Good price, had to chase up part of the order twice. Got a refund for delivery but only after I asked for one. | service words | refund
box.co.uk | 21169268 | 2021-02-05 09:43:39 | Seating for 32GB double bank RAM didn't seem to click home properly, but it's worked and using for this review | service words | review
Currys | 21235649 | 2021-02-10 11:57:19 | Useless, I'm putting the same effort into writing this review as curry's customer services put into their jobs | service words | review
Currys | 21154271 | 2021-02-03 13:49:48 | Great dial features which I found very easy to use, however I read other reviews saying they were complicated. | service words | reviews
Currys | 21222575 | 2021-02-08 20:25:05 | £100 cash back with computer sale which I never received and staff in this matter were not professional at all. | partial match,service words | 00,never received
Currys | 21214269 | 2021-02-08 10:37:42 | The Laptop appears to go dormant for spells and reluctant to revive.  Don't know whether it's the laptop or me. | service words | Don't know
Currys Ireland | 21199222 | 2021-02-05 16:14:31 | Would be useful if the stick collapsed as well in case you do not have a wall space on which to hand the vacuum | service words | do not have
Currys | 21229592 | 2021-02-09 14:31:55 | The return took well over 14 days just to get the e-mail confirmation of receiving the returned item. Too long. | service words | e-mail
EuronicsUK | 21225957 | 2021-02-09 10:38:02 | Decent prices, hastle free shopping and supporting local business. I would be happy to shop with euronics again | service words | euronics
Currys | 21202734 | 2021-02-06 09:55:14 | Bit of a pain if you arrive without the reference number in that they can't use other info to get your product. | service words | info
Currys | 21148774 | 2021-02-03 07:46:28 | Lots to choose from that are not in stock and not available for delivery.  So many times nearly went to Amazon. | service words | not in stock
Currys | 21180158 | 2021-02-04 12:02:51 | Had trouble with the delivery paid 5pounds for next day delivery but didn't get till 3 days later other wise ok | service words | paid
Currys | 21219261 | 2021-02-09 06:52:50 | Considering the  price I don't think it could be improved on I'm more than happy feel like paid more than I did | service words | paid
Currys | 21228502 | 2021-02-09 15:47:50 | Great fridge, I like the shelves on the door which house my small jars. Overall I'm happy with the price I paid | service words | paid
Currys | 21169438 | 2021-02-05 09:41:01 | I used to hate curry's. Poor service and no one to help but really impressed with click and collection services | service words | poor service
Currys | 21235644 | 2021-02-10 11:28:59 | Well easy just pulled up out side shop filled in a few questions and next it was outside the car done very good | service words | questions
Currys | 21170929 | 2021-02-03 12:35:17 | 21 days to get their 7 day guaranteed replacement (equaled a refund because they couldn't satisfy the contract) | service words | refund
Currys | 21212343 | 2021-02-08 11:43:01 | It works perfectly, unlike the one I ordered from a certain big name online retailer, which I had to send back! | service words | retailer
Currys | 21233983 | 2021-02-10 09:56:25 | Awful experience trying to get a refund on my VR2100. Almost one month and lots of chafing of customer services. | partial match,service words | 00,refund
Appliances Direct | 21207085 | 2021-02-06 14:50:30 | Appliances Direct were the only company shipping things quickly during lockdown which we were very grateful for! | service words | appliances direct
Currys | 21184834 | 2021-02-07 22:01:23 | I don't have any real issues with the printer but the fact you are unable to get ink is extremely unsatisfactory | service words | don't have
Currys | 21185223 | 2021-02-05 09:39:18 | Rubbish experience someone can ring me to discuss don't have time to write down all the times I was messed about | service words | don't have
Currys | 21158469 | 2021-02-04 16:35:48 | Very easy to use particularly if you are a technophobe. Also works off phone hotspot if you dont have broadband. | service words | dont have
Currys | 21205674 | 2021-02-08 06:47:52 | It's a good size considering we don't have much space. It has two shelves which fits a fair bit of food on them. | service words | don't have
Currys | 21209234 | 2021-02-08 13:34:00 | It's quite a nice tv! Just don't know how long the lights will last but hey... mad well enjoy it while it lasts. | service words | don't know
ID Mobile | 21231211 | 2021-02-09 20:34:11 | I would like to add my sons and daughters numbers to my app and view them all together from my own email address | service words | email
box.co.uk | 21180933 | 2021-02-04 12:51:40 | The laptop doesn't connect to the internet properly, I have emailed [NAME] three times and they have not responded. | service words | emailed
Currys | 21157835 | 2021-02-04 15:13:44 | I am 89 and it is fairly easy to use . I can talk to friends and relations and see them wish I Had got it sooner | service words | got it
Currys | 21204751 | 2021-02-08 06:38:57 | Sleek and easy to use. I've never used ipad before so its taking me time to understand Love the graphic packages | service words | never used
Hyundai Canada | 21165879 | 2021-02-03 07:41:48 | Asher was a great salesman. There was no pressure and he was helpful with any questions that we had. Go see him! | service words | questions
Currys | 21227954 | 2021-02-09 16:10:41 | Difficult to set instatnt ink. Took a lot of research. Virtual assistant is modest and support is not very good. | service words | research
Currys | 21201036 | 2021-02-05 20:58:23 | I found the site easy to navigate. I found the reviews very helpful when making a choice to purchase the printer | service words | reviews
Currys | 21211310 | 2021-02-08 14:59:19 | I had to return due to dead pixels in the webcam. Also disappointed in the battery life not really as advertised. | service words | advertised
Tesco Mobile | 21209440 | 2021-02-08 13:13:12 | I'd appreciate a reminder by text or email that my contract is coming up for expiry so I can go in to discuss it. | service words | email
Snow and Rock | 21208451 | 2021-02-06 18:50:14 | Boots arrived a few days after they were supposed to but I was emailed by snow and rock about the delay. No probs | service words | emailed
Currys | 21180302 | 2021-02-04 12:09:11 | Failed to contact us about delivery date and still waiting for conformation that the said item has been delivered | service words | failed
Currys | 21197592 | 2021-02-07 14:49:21 | Great service arrived in store ready to collect all as expected, in time for the birthday gift, thank you Currys! | service words | gift
Currys | 21240087 | 2021-02-10 17:05:47 | Bought this to replace an old Bosch washing machine about a month ago. So far so good have not been disappointed. | service words | have not
The Jewellery Channel | 21220450 | 2021-02-08 14:00:49 | I have bought many items from TJC. And have never been disappointed with any item I have purchased .  Thank you . | service words | never been
Currys | 21177195 | 2021-02-04 09:17:50 | No problems. Replacement time was too long (min 2 weeks) so requested a refund and purchased from another vendor. | service words | refund
Mattress Online | 21215254 | 2021-02-08 08:20:34 | Very clear - easy to follow website. Plenty of choice. Reviews were helpful to make correct choice. Very pleased. | service words | reviews
Currys | 21196005 | 2021-02-07 15:41:15 | Quite positive.   I didn't like that they called from an unrecognised number after as this appeared to be a scam. | service words | scam
Maplin | 21222942 | 2021-02-08 19:56:23 | Customer experience was top class. i had ordered,,,and then cancelled,, and it was all handled very professionally | service words | cancelled
Currys | 21183960 | 2021-02-04 23:01:00 | I booked delivery for Thursday but didn't come until friday luckily been home both days or could have been awkward | service words | didn't come
Ebuyer | 21179978 | 2021-02-06 16:01:24 | Ebuyer consistently provides excellent components at great prices.  They deliver quickly too.  What isn't to like! | service words | ebuyer
Currys | 21208963 | 2021-02-08 07:59:23 | I was looking for a printer to scan to email. not to a USB . my old printer could scan to any email, not this one. | service words | email
Currys | 21227350 | 2021-02-09 12:16:20 | Print quality isn't perfect - but reasonable for the price paid. Takes time to print (longer than product claims). | service words | paid
Currys | 21237856 | 2021-02-10 13:59:54 | This was a present for my 12 year old grandson for his online school work.  He told me he is very pleased with.it. | service words | present
Currys Ireland | 21231311 | 2021-02-09 18:23:01 | Easy to navigate website, plenty of product information, customer reviews, great value for money and fast delivery | service words | reviews
Currys | 21161276 | 2021-02-04 12:22:40 | duration of battery charge lower than advertised some of the additional features seems to require taking on premium | service words | advertised
Currys | 21218749 | 2021-02-09 06:13:59 | Good website, easy order, good price. Delivered quickly and as agreed. Very pleased. And a lot cheaper than Amazon! | service words | amazon
Appliances Direct | 21235317 | 2021-02-10 11:10:29 | Communication was sometimes difficult, getting conflicting information from both Appliance Direct and Buy it Direct | service words | appliance direct
PRC Direct | 21178913 | 2021-02-04 10:55:17 | Your company is a lot better than argos they dont care about customers and put misleading adverts on their web page | service words | argos
Currys | 21238928 | 2021-02-10 19:38:29 | Doesn't clean as well as described, feel I should have gone with my first choice, the VAX  Expensive disappointment | service words | described
Currys | 21199446 | 2021-02-05 16:05:51 | Shielding due to covid,  so purchased online and item delivered next day. Prompt service. Kept up to date by email. | service words | email
Currys | 21201928 | 2021-02-06 08:54:55 | Easy to navigate website, [NAME] process and delivery with up to date info on the order and item was packaged great | service words | info
The Jewellery Channel | 21227494 | 2021-02-09 12:02:16 | I love GP good value for money & this ring is lovely my daughter in law loves it as its her birthstone ??very happy | service words | law
Currys | 21218675 | 2021-02-08 16:09:18 | This was purchased on line and delivery was quickly to the highlands. There was an online help but I never used it. | service words | never used
The Jewellery Channel | 21180658 | 2021-02-04 12:33:23 | Paid for fast delivery but it didn't arrive until after [NAME] and now it's on sale - luck of the draw, I guess | service words | paid
Mattress Online | 21185235 | 2021-02-05 09:39:20 | The mattress arrived quickly and it's comfy enough for the money we paid. Delivery was free which is an added bonus | service words | paid
Currys | 21222216 | 2021-02-08 17:31:22 | The tablet was ordered and obviously paid for. I was then told it was on the way when it was actually out of stock. | service words | paid
Currys | 21225751 | 2021-02-09 10:26:04 | Easy to find the product on the internet, ordered and paid by card. Date of collection given, collected from store. | service words | paid
The Jewellery Channel | 21227298 | 2021-02-09 11:50:18 | There were bits moved about on the top of the box ?? still kept it as was a present & didn't have time to send back | service words | present
Currys | 21215922 | 2021-02-08 09:31:09 | Very efficient click and collect. Very easy to use on the website. Very good value. Other retailer cost  a lot more | service words | retailer
Currys | 21235414 | 2021-02-10 11:16:34 | this item arrived on timer but unfortunately I had to return it because I thought Id ordered 800 and it was only 700 | partial match | 0
Currys | 21171060 | 2021-02-05 09:47:58 | It's a microwave, I really don't know how to compliment a microwave. It heats up my meals and milk within 3 minutes. | service words | Don't know
Currys | 21196354 | 2021-02-07 15:19:16 | Roast chicken is so soft, homemade chips yummy, made a tasty macaroni cheese, fry up, chicken curry and sautéed veg. | service words | curry
Currys | 21172607 | 2021-02-03 14:45:48 | goods were as described and delivered in the window and the delivery people were nice and polite and done a good job | service words | described
Currys | 21211283 | 2021-02-08 10:43:11 | Just perfect for my needs - email, Facebook, news, weather. I have the loaded the Kindle app but haven't used it yet | service words | email
Currys | 21223348 | 2021-02-08 22:25:39 | Good navigation around the shopping website. Clear email notifications. Good delivery times and great delivery team. | service words | email
Currys | 21188304 | 2021-02-05 11:11:35 | Stop bombarding me with emails to make a review for an item I purchased in January. Its febuary already take a hint. | service words | emails
Currys | 21233937 | 2021-02-10 10:20:04 | Cheap lightweight suitable for emails and casual browsing only. (I bought it for a specific purpose which it serves) | service words | emails
Currys | 21177739 | 2021-02-06 19:55:01 | Got it as a 18th birthday present for my daughter as she been asking for about 1 yr and loves it and is never off it | service words | got it
Currys | 21168523 | 2021-02-04 18:46:56 | it's much smaller than the regular controller almost like for a small toddler we have not used it bought another one | service words | have not
Currys | 21205796 | 2021-02-08 08:58:49 | Backlit keys to be on all time, not waking up when first key touched (unless there is a setting I have not found!!). | service words | have not
Currys | 21185810 | 2021-02-05 10:10:45 | I had to contact them to see where product was. Had been out of stock a  month and they didn't have a delivery date. | service words | out of stock
Currys | 21206851 | 2021-02-08 08:37:00 | Exceptional value - only paid about £120!! Looks stylish and very modern Picture quality is good and set up was easy | service words | paid
Currys | 21235325 | 2021-02-10 11:10:31 | The box the tv came in was water damaged and the courier brought the parcel in without a mask and without permission | service words | permission
Currys | 21166685 | 2021-02-03 07:03:55 | I bought this as a present so I haven't played it (I don't play any video games myself) but the recipient loves it . | service words | present
Currys | 21225945 | 2021-02-09 10:38:10 | Brilliant service, would definitely buy from them again. Had to send item back, but obtained refund with no problem. | service words | refund
Currys | 21237649 | 2021-02-10 13:48:12 | Ordered wrong TV size, very quick helpful staff. Easy return and refund. Reordered the correct TV and quick delivery | service words | refund
Currys | 21172402 | 2021-02-04 20:57:33 | Its a shop. You get to look at the products and they have a good range in stock. Better than Amazon in those regards. | service words | amazon
Currys | 21164860 | 2021-02-04 09:48:05 | Very easy to order online and contactless pick up at my local store. Was £50 cheaper than if I had bought from Amazon | service words | bought from
Currys | 21234579 | 2021-02-10 10:27:43 | It means I do not have to wear my hearing aids when wearing the headphones which makes life a little mor comfortable. | service words | do not have
Currys | 21216978 | 2021-02-08 18:08:50 | Very light weight and good clear image. I can't give feedback on the sound as we use a separate surround sound system | service words | feedback
Tesco Mobile | 21197825 | 2021-02-07 11:03:38 | As I have not had an iphone before I found it a nightmare to try and set the phone up _no hand book and no power lead | service words | have not
Ninja | 21196192 | 2021-02-05 12:15:07 | Originally bought the 9-1 and was very impressed so much so I bought the grill xl. Mealtimes have never been so easy. | service words | never been
Currys | 21229818 | 2021-02-09 15:00:45 | I never received the microwave, it has spent 5 weeks with DPD and still five weeks later Currys have not refunded me. | service words | never received
Currys | 21204306 | 2021-02-06 11:14:53 | Ordered online. Received plenty of updates as item was initially not in stock. Plenty of messages about the delivery. | service words | not in stock
Ninja | 21178670 | 2021-02-04 10:42:56 | I have a  Ninja Air Fryer which I have found great.  I returned the Ninja Food Processor, as yet not received refund. | service words | not received
Currys | 21230452 | 2021-02-09 16:10:16 | Fast to load.  Amazing sound. Great graphics.  Useful features I had not used before but easy to learn. Great design. | service words | not used
Currys | 21213495 | 2021-02-07 15:25:00 | I ordered online, item was out of stock but I was kept up to date as to when it would next available.   Good service. | service words | out of stock
The Jewellery Channel | 21175381 | 2021-02-03 19:16:35 | Well only fault I have is I've paid for the next day delivery for the year and but don't receive it which is annoying | service words | paid
Currys | 21200582 | 2021-02-07 12:22:49 | Cannot use Norton product without giving Norton my credit card details .Even though I have already paid the retailer. | service words | paid
Currys | 21215966 | 2021-02-08 15:55:14 | My phone was booked to deliver the next day delivery and I paid £5 extra for that. I didn't get my phone 2 days later | service words | paid
Currys | 21176942 | 2021-02-04 08:59:31 | I contacted customer service to return the product, I haven't yet received a refund but this does take up to 14 days. | service words | refund
Currys | 21207721 | 2021-02-06 16:18:53 | Inwantbto return this item and sm hsving a very hard time of it   No one of your branches seem to bevable to refund ! | service words | refund
Currys | 21212029 | 2021-02-08 13:11:22 | The cycles are way too long, plus you don't know how long they are until your waiting....and waiting for it to finish. | service words | Don't know
Furniture123 | 21171537 | 2021-02-05 08:37:22 | I liked that it might all the criteria, as advertised, and met all my expectations. The delivery was next day amazing. | service words | advertised
Currys | 21172130 | 2021-02-03 14:04:16 | If you need a decent laptop on a budget, you have, alas, no other alternative: ebuyers too expensive, Argos too cheap! | service words | argos
Appliances Direct | 21230925 | 2021-02-09 17:19:17 | This is the second appliance I have bought from appliance direct and have been very pleased with there quick delivery. | service words | bought from
Currys | 21169397 | 2021-02-05 07:38:28 | Don't have to have the time display on all night. Controls easy enough and well positioned enough to find in the dark. | service words | don't have
Currys | 21171087 | 2021-02-03 12:47:32 | Great service, washing machine arrived when it should have, no problems with delivery, and was kept updated via email. | service words | email
Currys | 21213659 | 2021-02-07 16:04:28 | Delivery great Contact from customer services over guarantee non existent- so poor No response by email or post either | service words | email
Currys | 21169445 | 2021-02-03 11:10:45 | Website was comprehensive, and communication through emails was very good keeping me informed throughout the purchase. | service words | emails
Currys | 21168078 | 2021-02-05 07:38:20 | Computer failed after 3 weeks and could not auto repair itself had to send it back. Intermittent problems on start up. | service words | failed
Currys Ireland | 21185898 | 2021-02-05 10:14:41 | when we got it set up the kids found it easy to use but no set up instructions were with it so we had to go to YouTube | service words | got it
Currys | 21171251 | 2021-02-03 12:59:39 | Was damaged when delivered and Currys / PC world STILL have not contacted me about what they are going to do about it. | service words | have not
Currys | 21221509 | 2021-02-08 15:40:51 | I had a problem with order number saying it was invalid when we went to collect, but sorted out in a couple of minutes | service words | order number
Laptops Direct | 21214167 | 2021-02-07 18:24:36 | Paid for expedited delivery that didn't happen. But to be fair, the delivery charge was refunded. Delayed by 24 hours. | service words | paid
box.co.uk | 21178766 | 2021-02-04 10:48:57 | Present for my son who loves them.  Much cheaper than a certain river named website too.  Arrived earlier than stated. | service words | present
Appliances Direct | 21198107 | 2021-02-05 13:48:17 | have used them in the past. easy to order and helpful staff to answer questions. delivered the next day when required. | service words | questions
Currys | 21179574 | 2021-02-04 11:31:41 | I sent back an alarm clock because it was faulty. I wanted a refund but they sent me another one. I sent that back too | service words | refund
Currys | 21224726 | 2021-02-09 09:25:21 | Very prompt delivery and absolutely no quibble with returning the product. Refund was within a day. Very good service. | service words | refund
Currys | 21225012 | 2021-02-09 09:43:39 | Excellent customer service. The item was collected and invoice for the refund came through by the end of the same day. | service words | refund
Currys | 21238512 | 2021-02-10 15:04:09 | Currys initially delivered quickly and when I returned it to them it was picked up quickly and a full refund arranged. | service words | refund
Currys | 21215753 | 2021-02-08 18:33:19 | These telephones are falsely advertised to have caller ID. You actually have to pay a subscription to get this feature. | service words | advertised
[NAME] | 21228716 | 2021-02-09 13:32:34 | Good communication throughout purchase. I have had no reason to speak with customer services so cannot comment on that. | service words | cannot comment
Currys | 21177598 | 2021-02-06 18:49:43 | It is very expensive but i guess you only get what you pay for. The £15 ebay version was so unreliable as to be useless | service words | ebay
[NAME] | 21238575 | 2021-02-10 15:10:00 | I emailed to ask questions about the product and got an answer quickly. I was then confident about purchasing the tent. | service words | emailed
Currys Ireland | 21232442 | 2021-02-10 07:25:26 | I have sent two emails to currys customer service re delivery and now damaged product and have no received any response | service words | emails
Appliances Direct | 21171657 | 2021-02-04 18:46:50 | Complicated, blows a lot of cold air, heavy, wifi does not seem to work (though have not persisted as I do not need it) | service words | have not
Currys | 21240141 | 2021-02-10 17:17:33 | These were out of stock but I was notified when back and delivery was super quick - needed for my son's online learning | service words | out of stock
Laptops Direct | 21234611 | 2021-02-10 10:27:39 | Very speedy delivery even though I paid for standard. All very easy and the product was at the best price I could find. | service words | paid
Currys | 21165759 | 2021-02-03 00:15:34 | Excellent service, I ordered my sons Christmas present and it was delivered before estimated date in perfect condition. | service words | present
Currys | 21170655 | 2021-02-03 12:17:10 | I have previously very very poor experience with Currys who took 7 months to issue a refund for a non delivered product | service words | refund
Currys | 21152150 | 2021-02-03 10:34:26 | Charge does not hold as long as advertised and pressing the button to get a reading can sometimes require some pressure. | service words | advertised
Laptops Direct | 21231238 | 2021-02-09 18:11:37 | impeccable and prompt service and delivering swiftly to a remote location in [NAME] even during lockdown. very impressed. | service words | delivering
Currys | 21204571 | 2021-02-06 11:33:03 | Professional, speedy, on time delivery, items just as described - the type of service I have come to expect from Currys. | service words | described
Ebuyer | 21207781 | 2021-02-06 16:30:31 | im shoping on ebuyer for about 10 years now, them always have competitive prizes and i never have any problem with them. | service words | ebuyer
Currys | 21158027 | 2021-02-04 14:36:45 | Takes ages to connect and print sometimes. Unless you use the app, it won't notify you that the page has failed to print | service words | failed
Currys | 21169663 | 2021-02-07 15:02:35 | Black colour....but hey, it was cheap and smart and I could get it delivered quickly. Others will love the black colour. | service words | get it delivered
Currys | 21174956 | 2021-02-03 17:51:35 | I've always got my electrical items from currys for years and all but 1 time have never been let down with their service | service words | never been
Currys | 21230478 | 2021-02-09 16:18:50 | Annoying sky remote does not work for sound adjustment hence have to use two remotes all the while. Not used to that yet | service words | not used
Currys | 21202726 | 2021-02-06 09:55:12 | I brought as a present for my dad and he uses it all the time and he not very technical and uses it without and problems | service words | present
Currys | 21158099 | 2021-02-04 12:08:21 | Unfortunately Stopped working after a couple of uses - would not clear a bogus fault which finally resulted in a refund. | service words | refund
Currys | 21159333 | 2021-02-04 14:47:58 | Battery worse than expected even though I knew it wasnt great from reviews.  Kept losing connection with wifi and phone. | service words | reviews
Currys | 21215526 | 2021-02-08 08:55:09 | As described is very slow and makes the meat very tender. We liked it so much we bought our great grandchildren one each. | service words | described
WWEShop | 21240837 | 2021-02-10 19:36:55 | Very good; didn't order anything big so the shipping was a standard wait. The product was just as described and well made | service words | didn't order
BT Shop | 21161450 | 2021-02-04 10:34:16 | Sometimes you don't have stock but take the order leaving delivery as stated  but then don't update with delivery delays. | service words | don't have
Currys | 21171240 | 2021-02-03 12:59:36 | I ordered the product at 9am for a click and collect. Had an email at 10am saying I could pick it up, no problems at all. | service words | email
Currys | 21238605 | 2021-02-10 15:15:43 | Customer service is poor, I have written an email of complaint for the way I was spoken to, by someone in another country | service words | email
Appliances Direct | 21182872 | 2021-02-04 17:27:12 | Efficient delivery and installation. Follow up call re warranty. Pre call asking me if i had received all the info etc... | service words | info
Currys | 21217086 | 2021-02-08 19:27:36 | Although Office was installed, it was only a trial version. I would have thought it would be included for the price paid. | service words | paid
Currys | 21227016 | 2021-02-09 11:31:56 | Currys have been excellent. Let's hope they honour their policy of refund and exchange for a printer that actually works. | service words | refund
Currys | 21226879 | 2021-02-09 11:22:32 | Bought a few items from Currys recently and excellent service everytime. Faster than Amazon and you can click and collect! | service words | amazon
Appliances Direct | 21213392 | 2021-02-07 15:01:48 | Customer service at appliance direct was abysmal: delivery more than 2 months late and very job's worth re how to deliver. | service words | appliance direct
Appliances Direct | 21169942 | 2021-02-03 11:34:35 | Significant delay to delivery but not the fault of Appliances Direct, they kept me informed. Delay due to brexit/covid-19? | service words | appliances direct
box.co.uk | 21180208 | 2021-02-04 12:08:52 | Arrived before promised and the product was well packaged and exactly as described. Great headphones considering the price | service words | described
Currys | 21169480 | 2021-02-03 11:10:52 | Didn't like when I ordered it said it would arrive two days after , didn't arrive until 5days later , so false information | service words | didn't arrive
Currys | 21176689 | 2021-02-05 10:17:40 | I don't like the fact that the oven controls do not have enough marks on them to tell you what temperature you have chosen | service words | do not have
Currys | 21240836 | 2021-02-10 19:36:55 | i wanted to buy just the black but you dont have them . bit of a con having to buy another  colour ink when i dont want it | service words | dont have
Currys | 21176833 | 2021-02-06 13:07:49 | Difficult to turn the grinder  Pin missing to help clean. No response from manufacturers about giving us one when emailed. | service words | emailed
Laptops Direct | 21236869 | 2021-02-10 12:54:11 | Still wait on a code for free game 1 month on. Loads of emails and a phonecall amd still not sorted it out.  Dissappointed | service words | emails
Snow and Rock | 21203947 | 2021-02-06 10:56:33 | Great choice and found a great pair of boots at a good price.  Only negative was courier failed on delivery date promised. | service words | failed
Currys | 21234452 | 2021-02-10 12:03:15 | Great feeling keyboard - much like having a Macbook keyboard. Feels good quality and the feedback from the keys are great. | service words | feedback
Currys | 21213840 | 2021-02-08 11:41:51 | Easy set-up. Prints wirelessly from my Chromebook. Speed is ok for the amount that I print at home. Have not tried photos. | service words | have not
Currys | 21169924 | 2021-02-04 18:49:14 | Works as expected, still need to work on the [NAME] as keep getting interference but probably nothing to do with head phones | service words | keep getting
Currys | 21185988 | 2021-02-05 10:23:11 | I bought my fridge, selected a date for delivery. Paid for recycling and installing. The driver and fitter were fantastic. | service words | paid
Sony Import | 21194253 | 2021-02-05 20:20:48 | Great product great sound and picture quality well worth the extra money paid and comes with 5 year guarantee from curry's | service words | paid | retailer_specific_comments
Currys | 21199709 | 2021-02-05 16:41:06 | Longer battery and a better skirting brush tool as i think the present one is the wring shape foe the job but not unusable | service words | present
Currys | 21229781 | 2021-02-09 15:42:18 | I phoned to ask for advice about which laptop to get. I spoke to [NAME] who was so helpful and answered all my questions. | service words | questions
Currys | 21227571 | 2021-02-09 12:08:22 | The original ordered item was faulty, I got a refund and a new one the next day. They also compensated me for the trouble. | service words | refund
Currys | 21148764 | 2021-02-04 08:05:55 | Agree with previous reviews that orange coloured clock looks dated (but you can turn it off) and warning sound too shrill. | service words | reviews
Maplin | 21176804 | 2021-02-06 13:38:50 | Some other reviews say the noise floor is slightly higher than more expensive recorders, but can't complain at this price. | service words | reviews
Currys | 21168530 | 2021-02-05 08:59:16 | It's so slow to load anything and Amazon prime is unusable. I have super fast broadband so I can only surmise  it's the TV. | service words | amazon
Currys | 21235336 | 2021-02-10 11:10:33 | Delivered on time by two very pleasant professional gentlemen who carried the freezer into my garage without being asked ?? | service words | being asked
Currys | 21213627 | 2021-02-08 11:38:41 | Boost mode is definitely needed with dog fur on rugs. It's a shame I don't have longer on the display when using this mode. | service words | don't have
Currys | 21239921 | 2021-02-10 17:00:18 | Great suction, long lead and [NAME] so I don't have to unplug as often when I move about the house, and he's always smiling ? | service words | don't have
Furniture123 | 21211713 | 2021-02-08 14:13:01 | Lots of communication regarding the order. Delivery arrived on time and no problems. Got an email and phone call on the day | service words | email
Currys | 21161649 | 2021-02-04 16:35:15 | Bought as a [NAME]. My Son is over the moon with them. Very good sound. He says they stay in place when exercising very well. | service words | gift
[NAME] | 21228353 | 2021-02-09 13:08:23 | Hassle free, used online order and managed to redeem gift vouchers and a discount code. Simple and effective web experience | service words | gift
Currys | 21177675 | 2021-02-05 10:40:23 | Scanner feeder keeps pushing papers into a recess in the lid. This causes a jam. Have not had time to return it yet though. | service words | have not
Currys | 21186027 | 2021-02-05 10:23:21 | Slightly confusing arrangements for the 'Click and Collect' service but very understandable under the present circumstances | service words | present
Currys | 21157480 | 2021-02-04 14:19:15 | Currys were great and helped answer a lot of questions i had about the printer I was buying. Their virtual team were great. | service words | questions
Ebuyer | 21179306 | 2021-02-07 14:46:36 | Yodel messed up my next day but other than that cracking purchase and got my refund for next day delivery back pretty sharp | service words | refund
Currys | 21207905 | 2021-02-07 23:39:00 | 30th day.. It switched off whilst my son was doing his work.. And wouldn't turn back on again. Thankfully got a full refund | service words | refund
Currys | 21174491 | 2021-02-03 16:38:03 | We like to buy from Currys whenever we can. We like to buy from british retailers, even if the products are made elsewhere. | service words | retailers
Currys | 21159732 | 2021-02-04 12:00:51 | Brilliant tv for the price and with having been a smart tv good for watching Netflix and amazon prime as well as digital tv. | service words | amazon
Currys | 21217506 | 2021-02-08 16:00:50 | Fast delivery, happy with the service provided. Item bought on sale, price was 1/2 of Amazon's listing, couldn't be happier. | service words | amazon
Currys | 21222957 | 2021-02-08 20:02:03 | Bought via click and collect. Came on the day stated but phone call on arrival to collect didn't work. Other than that okay. | service words | call on
Currys | 21155546 | 2021-02-03 10:02:05 | They failed to record at the speed advertised.  This wasted many of the disks.  They would only record reliably at 8x speed. | service words | failed
[NAME] | 21162614 | 2021-02-04 13:57:20 | The item was actually a gift for someone but they seemed very pleased with it. Unfortunately I am unable to comment further. | service words | gift
Currys | 21184732 | 2021-02-07 21:52:28 | When I got it it came broken when I spoke with my mic my friends were in able to understand me due to the fact of the static | service words | got it
Currys | 21219375 | 2021-02-08 12:48:45 | Dont for into the ear and cause pain after 15 minutes of wearing. Can't skip tracks using them . Trying to return at present | service words | present
Hyundai Canada | 21214893 | 2021-02-08 05:58:33 | I was very happy with my experience.  They answered all my questions and if I have any more questions to come back to them.. | service words | questions
Currys | 21216371 | 2021-02-08 09:55:39 | The product I ordered arrived promptly. Unfortunately it wasn't satisfactory so I returned it and got a no fuss full refund. | service words | refund
Currys | 21216715 | 2021-02-08 10:14:29 | They weren't able to help me with the problem, so issued me a refund and someone came to collect it the same day. Very good. | service words | refund
Currys | 21168451 | 2021-02-03 10:21:16 | Great to include reviews on the site of this product abd compare similar product alternatives before making a final decision | service words | reviews
Currys | 21202475 | 2021-02-08 08:46:46 | I was a bit worried because the screen seems loose not attached to the frame I don't know whether this is is meant to be like | service words | Don't know
Currys | 21181704 | 2021-02-04 14:14:16 | They got the order in good time can't really fault that wasn't to happy with being called 20 time to take out extra insurance | service words | can't really
Currys | 21236352 | 2021-02-10 12:17:39 | Currys provided an excellent service from online to my doorstep. Great communication via email. No issues buying the console. | service words | email
Currys | 21158690 | 2021-02-04 17:45:13 | Living by myself, this is ideal because it saves me using the large oven when cooking for just me. Heats up very quickly too. | service words | for just
Appliances Direct | 21174791 | 2021-02-03 17:23:11 | Good website, clear product info, competitively priced and delivered promptly. Overall very pleased with product and service. | service words | info
Currys | 21206340 | 2021-02-08 06:53:44 | Fan does make a burring sound. Keep getting kicked offline with unstable Internet connection. Not sure if tge PC or our [NAME]. | service words | keep getting
[NAME] | 21179805 | 2021-02-04 11:44:08 | Arrived the next day very surprised as I hadn't paid for 1st class delivery. Website is easy to use not problem with service. | service words | paid
Currys | 21230682 | 2021-02-09 20:36:30 | Customer service for installation was good because I paid  Let's see I need to talk to them again As it doesn't work properly | service words | paid
Currys | 21233329 | 2021-02-10 09:13:27 | Excellent service brilliant staffwhen I have had a question ,they have been very helpful in answering any queries I have had. | service words | question
Currys | 21150111 | 2021-02-03 09:58:48 | Apple products are premium in terms of functionality, ergo design and aesthetics.  Apple service / aftercare is also top draw. | service words | aftercare
Appliances Direct | 21222785 | 2021-02-08 19:15:49 | Appliances Direct sent the order OK just that the item was hopeless. Left to long to return otherwise I'd have bounced it back | service words | appliances direct
MINI Australia | 21184343 | 2021-02-05 07:51:10 | Very happy with the service but my car didn't get wash even though it was on the invoice that I received a complimentary wash. | service words | didn't get
Currys | 21160332 | 2021-02-04 12:07:20 | All my programs are on at 9pm on different stations so now I don't have to choose what to watch I can watch them all fantastic | service words | don't have
Birdfood (CJ Wildlife) | 21205280 | 2021-02-06 12:21:25 | Their products are excellent, good value, and arrive promptly.   I also like their emails with all the information and advice. | service words | emails
Currys | 21169585 | 2021-02-03 11:17:08 | I could not get through on the phone. Went to exchange but there was no stock available. Tried to order online and same issue. | service words | no stock
Appliances Direct | 21212667 | 2021-02-07 12:54:06 | Paid extra for next day delivery but courier failed to deliver - Appliances Direct immediately refunded full cost of delivery. | service words | paid
Currys Ireland | 21210321 | 2021-02-07 10:43:11 | Actually picks up the dirt at a fraction of the price of a dyson. And also comes with extra battery to charge whilst using one | service words | price of
Currys | 21226765 | 2021-02-09 11:14:44 | Currys stuck to there word and contracted me when they had more Xbox series S in stock, not like other retailers who did not!! | service words | retailers
Hotpoint | 21212867 | 2021-02-07 13:23:16 | Easy ordering although there was a delay in delivery which I was warned there might be due to stock levels so I was aware of it | service words | a delay
Currys | 21151806 | 2021-02-03 10:30:46 | takes to long to come on, and did not realise it was linked to amazon so much, wish it had a sleep off as it does not have that | service words | amazon
Currys | 21186931 | 2021-02-07 14:47:02 | I only use because 1. It's not Amazon 2. It's near so doesn't need to be online when things go wrong so product can be returned | service words | amazon
Furniture123 | 21179410 | 2021-02-04 11:19:45 | This is the second time I've bought from 123  Both times I've been impressed with delivery packaging and quality of the product | service words | bought from
[NAME] | 21211124 | 2021-02-07 10:49:15 | Bought from them before. Always excellent service even when something goes wrong. Customer services very efficient and helpful. | service words | bought from
Appliances Direct | 21186882 | 2021-02-07 11:15:12 | I've noticed that I don't have to dust as much and that my allergies seem to be bothering a lot less since I've been using it.. | service words | don't have
Currys | 21203234 | 2021-02-08 06:36:29 | With the last pachase I don't have any problem but with 2 pat chases before that very big problem not even expected from curry. | service words | don't have
Currys | 21208808 | 2021-02-08 06:22:30 | It's a bit noisy when you stand it up right and using the steam. But I don't have anything to compare it to so might be normal? | service words | don't have
Ebuyer | 21171639 | 2021-02-03 13:28:24 | Always trust Ebuyer to provide competitive prices and great service   I've been a customer over many years and can't fault them | service words | ebuyer
Currys | 21236736 | 2021-02-10 12:47:56 | I ordered a laptop which was in stock went to pick up to be told it wasn't in stock I emailed currys but never received a reply | service words | emailed
Currys | 21212356 | 2021-02-08 13:23:36 | Hard disk failed after 3 weeks of purchase! so will reserve opinion on performance until replacement has been used a bit longer | service words | failed
Currys | 21216910 | 2021-02-08 18:32:15 | The freezer and fridge set points are not active feedback. So you can set the temperature but it doesn't inform of actual temp. | service words | feedback
Currys Ireland | 21209803 | 2021-02-07 09:02:21 | It was a birthday gift for my daughter and arrived later than website said so unfortunately we didn't have it for the birthday. | service words | gift
Currys | 21221037 | 2021-02-08 14:48:16 | Well not good with the pandemic couldn't find out how to get gift card,they couldn't help me,so I had to ask a member of family | service words | gift
Currys | 21185459 | 2021-02-07 10:20:18 | Really impressed with customer service from start to finish after terrible service from [NAME] will now always use curry's! | service words | [NAME]
Currys | 21227749 | 2021-02-09 12:34:01 | Not used much yet but seems fine. Same as last iPad I had but newer.  Simple to use and turns on quick. Screen is good quality. | service words | not used
Currys | 21234186 | 2021-02-10 11:22:05 | Wireless connection hard to use, having to use usb.  Ink impossible to find as out of stock everywhere including HP themselves! | service words | out of stock
Currys | 21213019 | 2021-02-07 13:52:18 | I rely on reviews before buying anything and this product and service was a result of great reviews and they didn't disappoint. | service words | reviews
Tesco Mobile | 21220533 | 2021-02-08 21:32:06 | Fantastic mid range mobile phone, read reviews on Which. The reviews made me purchase this phone. I would recommend this phone. | service words | reviews
Indesit | 21200053 | 2021-02-07 10:28:09 | Some confusion  initially with the purchase through the Smartcare Rewards scheme.   But the direct purchase via Amazon was fine. | service words | amazon | retailer_specific_comments
Appliances Direct | 21186932 | 2021-02-05 11:07:41 | Excellent service .  Replied quickly to my queries and delivered on time.  Would certainly use and  recommend Appliances Direct. | service words | appliances direct
Currys | 21204813 | 2021-02-08 08:31:08 | It didn't come with a cable to print from our pc (which doesn't support [NAME]) so it's a faff emailing it to the printer to print | service words | didn't come
[NAME] | 21185122 | 2021-02-05 09:27:30 | Had to return the jacket because it had a fault. That was 11 working days ago and I still don't have my refund! Not good enough! | service words | don't have
Currys | 21210723 | 2021-02-08 10:02:22 | Design is old and. It as up to date as the more expensive iPads.  That said once in use I have not once even noticed the design. | service words | have not
Currys | 21213056 | 2021-02-07 13:52:25 | Everything is fine but I purchased extra warranty , which I was told would arrive separately, but I still have not received it . | service words | have not
Currys | 21158759 | 2021-02-04 15:17:09 | I don't like the fact that Currys  tells you your delivery after you have paid be nice if you got an estimate date before paying | service words | paid
Currys | 21218436 | 2021-02-09 06:25:21 | I returned this item for a refund because it was described as having a bagel setting. It does not. It is also vastly overpriced. | service words | refund
Currys | 21230070 | 2021-02-09 15:24:08 | I had to return the printer to Telford Forge Retail Park. The return of faulty equipment and Refund of funds went very smoothly. | service words | refund
Currys | 21174972 | 2021-02-03 17:51:38 | Item in stock and delivered on time. Easy to see reviews and make a decision as to which product to buy. Good competitive price. | service words | reviews
Currys | 21159138 | 2021-02-04 12:15:58 | The item didn't arrive next day as promised. I paid additional charges for this. When I contacted Currys I didn't get a response. | service words | Didn't arrive
Currys | 21186795 | 2021-02-05 11:01:12 | Tried online chat, and was told I had to contact the technial help line an was given a number that didn't get me through to that. | service words | Didn't get
Currys | 21210050 | 2021-02-08 13:45:21 | Made so much difference to the sound quality of the tv, watching a film with sound bar makes me wonder why I didn't get one befor | service words | Didn't get
Currys | 21221622 | 2021-02-08 18:23:20 | You advertise filter kettle that's mislead as it is not an internal filtering. I would have to buy a jug not filter in the kettle | service words | advertise
Currys | 21190266 | 2021-02-07 14:57:18 | Everything / cheap build  [NAME] is awful delay in response  Software issues with Netflix  Tv freezing up on freeview and Netflix | service words | delay in
Currys | 21235377 | 2021-02-10 11:16:26 | I had ticked a box for next day delivery however it did not arrive next day which was disappointing, otherwise a good experience. | service words | did not arrive
Currys Ireland | 21179661 | 2021-02-04 11:31:59 | Good . But I need the invoice, and it didn't come yet . I send an email and no one responded.  Could you please help me?  Thanks. | service words | didn't come
[NAME] | 21206985 | 2021-02-06 14:38:49 | Didn't advice me on shoe size and ended up buying one that was too large. Had to return it and pay for it. Delivery took too long | service words | ended up buying
Currys Ireland | 21196036 | 2021-02-05 12:02:59 | Contacted customer service never received an answer delivery  2 weeks late terrible service will never buy from the company again | service words | never received
Currys | 21175331 | 2021-02-05 10:08:40 | having never used a macbook before, this was easy to set up. i have been using this for a month and have no issues with it at all | service words | never used
box.co.uk | 21197287 | 2021-02-05 12:47:23 | Simple to use. Item was out of stock, but was notified when they had them and ordered straight away. Delivers within 5-days free. | service words | out of stock
Birdfood (CJ Wildlife) | 21229706 | 2021-02-09 14:43:33 | No choice to answer Deal with question Ok as No, as no response to email, so don't know if design/manufacture has been corrected. | service words | question
Beko | 21181852 | 2021-02-04 14:31:56 | Faulty machine was delivered. Customer service was helpful in sending someone out to diagnose the problem, and organise a refund. | service words | refund
Currys | 21216028 | 2021-02-08 16:00:32 | Experience was good - but they need to review products properly and not allow misleading claims about use appear with the product | service words | review
Currys | 21169726 | 2021-02-05 08:49:25 | Can block off scam call numbers. Know who of close friends & family are calling, so know to be careful of numbers not recognised. | service words | scam
[NAME] | 21154644 | 2021-02-03 09:59:10 | Friendly, prompt and responsive. And very nice to be able to choose Cotswold over Amazon, even if they are a little more expensive | service words | amazon
Currys Ireland | 21166997 | 2021-02-03 08:39:36 | 5 day delivery at checkout turned into three weeks... delivery cancelled. Purchased from a competitor and delivered within 4 days. | service words | cancelled
Appliances Direct | 21189849 | 2021-02-07 10:49:47 | I didn't receive my cutlery draw. The cutlery basket is better left open as not enough room for all the cutlery when the top is on | service words | didn't receive
Currys | 21184876 | 2021-02-07 14:21:39 | Only when we need to use the caps on the light is not coming up which my children said they don't know when the caps are on or off | service words | don't know
Currys | 21178626 | 2021-02-04 10:42:47 | Everytine I've ordered from currys delivery is always on time or even earlier, and they always inform me via email or text or both | service words | email
Mattress Online | 21182881 | 2021-02-04 17:32:51 | Website was easy to use. I emailed customer services, to give delivery instructions. Everything arrived on time, with no problems. | service words | emailed
Currys | 21202611 | 2021-02-08 06:29:22 | Wheel itself excellent. Sturdy and feels nice in the hand. Force feedback is excellent. Carpet grip on pedals is also very useful. | service words | feedback
box.co.uk | 21207005 | 2021-02-06 14:38:53 | Brilliant but according to 'The Tech Giant' (YouTube)you give a 5 year warranty with your sets but I have not had any info on this | service words | have not
Currys | 21195448 | 2021-02-07 09:30:31 | Misleading/disappointing freezer capacity. Had to order Online otherwise would have chosen differently if could have visited shop. | service words | misleading
Appliances Direct | 21182715 | 2021-02-04 16:57:30 | Efficient service but paid for next day delivery which didn't happen. But appliances direct refunded immediately with no quibbles. | service words | paid
Appliances Direct | 21213802 | 2021-02-07 16:38:28 | Web site is easy to access. Placed the order , paid and contacted throughout by email. Delivered on time by really helpful driver. | service words | paid
Currys | 21187292 | 2021-02-05 11:08:43 | Could not submit "refund" form via the web (poorly designed reCAPTCHA looping), so had to contact customer services via the phone. | service words | refund
Currys | 21185381 | 2021-02-05 09:45:36 | it was a great service  online as i usually go to shop  for anything and you can read the reviews   and also select delivery times | service words | reviews
Appliances Direct | 21235139 | 2021-02-10 11:12:08 | Auto mode - Wheels For Easy moving around - Variable Humidity level setting - good reviews (persuaded me to buy) - quiet operation | service words | reviews
Currys Ireland | 21174233 | 2021-02-03 17:36:29 | Love the product, we haven't had the opportunity to use it much yet but if it works as advertised it will make ironing much easier. | service words | advertised
Currys | 21233406 | 2021-02-10 09:41:42 | Ordered from [NAME]'s as Amazon were out of stock for the printer I wanted , [NAME]'s offered a very comparable if not better service | service words | amazon
Currys | 21207549 | 2021-02-06 15:44:04 | Didn't really take it out if the box once I saw it was a white lid with rose gold keyboard - not as described is the phrase I think | service words | described
Currys | 21175668 | 2021-02-03 20:30:45 | Order process was wast and item came a couple of days earlier than expected. Was emailed and text about the delivery. Great service | service words | emailed
Currys | 21240587 | 2021-02-10 18:38:29 | Needed to contact customer service about a problem I had with a purchase - sent dozens of emails web chat calls and no one responds | service words | emails
Currys | 21177373 | 2021-02-05 10:39:46 | Only got it for games, homeschooling and personal use so can't comment for professional use. It's very good, fast and user friendly | service words | got it
Currys | 21158435 | 2021-02-04 17:32:30 | All good     it was collected NOT delivered and installed so you need to change your questions thats why gave 5s to the following Q | service words | not delivered
BT Shop | 21226745 | 2021-02-09 11:13:31 | I was advised by BT to get this so I could have the internet in my garden office I paid about £90 and it hasn't made any difference | service words | paid
Currys | 21153973 | 2021-02-03 08:34:43 | Find that [NAME] is very difficult to get hold of.  One has to go through too many automated questions to get to where you need to. | service words | questions
Currys | 21167758 | 2021-02-03 09:44:38 | Currys is okay.  This product doesn't work.  Says it is "out of range" when it isn't.  I would like to return it and have a refund. | service words | refund
Currys | 21167796 | 2021-02-05 09:10:53 | water tank broke second time we removed it, full refund given and chose one without water dispenser. metal bottle holder not secure | service words | refund
Currys | 21185896 | 2021-02-07 10:09:08 | To receive the full experience from the sound bar you would gave wires running across the floor to speakers behind you as advertised | service words | advertised
Currys | 21157623 | 2021-02-04 10:25:46 | Bought by my 7 year old with birthday money. She loves it. As with all [NAME] games, no danger, no dear of 'losing'. An enjoyable game | service words | dear
Currys | 21203061 | 2021-02-06 10:13:28 | My experience was fine  did not give high score regarding recommending to friends as this is something I avoid doing in any purchase | service words | did not give
Currys Ireland | 21221516 | 2021-02-08 15:39:29 | Very fast shipping, very reliable, email invoices sent within minutes of purchase, several updates on my product as it was arriving. | service words | email
Currys | 21168319 | 2021-02-04 19:08:18 | I would like to add a DVD drive, for which there appears to be space, but I have not been able to find instructions on how to do it. | service words | have not
Currys | 21179289 | 2021-02-06 13:42:11 | I have not used a laptop for about 9 years but I managed to set up and get it to use for homeschooling even at my age. Good product. | service words | have not
Currys | 21177816 | 2021-02-04 10:00:20 | Paid for next day delivery, item arrived 4 days later. Customer services claimed it would be delivered on each day I contacted them. | service words | paid
Buy it Direct - Ireland | 21199834 | 2021-02-05 17:04:45 | a present I am awaiting a refund for extra tax/duty because of Brexit. I also experienced a delay in delivery also because of Brexit | service words | present
Appliances Direct | 21200372 | 2021-02-05 18:15:18 | Item didn't arrive when promised.  Paid for next day delivery.  Despite being given a refund I needed the appliance when ordered for. | service words | Didn't arrive
Currys | 21151160 | 2021-02-03 14:59:12 | no stand included when plugging in -  picked one up on amazon easily enough  the fitments are not interchangeable with my other dyson | service words | amazon
Laptops Direct | 21204558 | 2021-02-06 11:33:00 | Excellent fast delivery, laptop as described and good value for money considering the Lenovo specification. Better than Dell and HP ! | service words | described
Appliances Direct | 21197887 | 2021-02-06 23:30:02 | customer service was brilliant let down by delivery company who did not turn up on delivery day with no communication  or explanation | service words | did not turn up
box.co.uk | 21230032 | 2021-02-09 15:18:22 | Very good, i asked for an email to let me know when in stock and recieved one as soon as available.i ordered and it came next day.... | service words | email
Currys | 21230231 | 2021-02-09 15:41:16 | Very good, quick efficient service. Bought television in sale. Good communication by email and it was delivered on time the next day. | service words | email
Currys | 21218030 | 2021-02-08 11:23:16 | We bought during lockdown and the hand over/collection service was very good. Plenty of emails updating is the delivery to the store. | service words | emails
Currys | 21157936 | 2021-02-04 14:09:04 | Only thing I don't like is when you plug in a fire stick and use the TV remote it lags a little but otherwise it's a really great tv. | service words | fire
Currys | 21161461 | 2021-02-04 18:22:05 | The watch doesnt work it will nOt connect to the app and throws me off the app. I have not been able to use it since i have bought it | service words | have not
Currys | 21158716 | 2021-02-04 14:37:16 | Paid using PayPal received email but no order in system.  Emailed email address received from PayPal for Currys and it did not exist. | service words | paid
Currys | 21199849 | 2021-02-07 10:44:02 | Sound quality could perhaps be a little better, but by no means bad, very much the best you could probably expect for the price paid. | service words | paid
Currys | 21226330 | 2021-02-09 10:50:31 | I have tried to return the item as this was not I intended to buy but nobody as contacted me since I have requested return and refund | service words | refund
Currys | 21164663 | 2021-02-04 15:24:05 | I read on a review before a purchased about the wine rack lining forward and may cause opened bottles to leak a little.  Not serious. | service words | review
Currys | 21211535 | 2021-02-08 13:17:16 | Battery life could be better as with all laptops it seems they never give you what they claim. I don't know how they get away with it. | service words | Don't know
box.co.uk | 21179298 | 2021-02-05 10:18:43 | Received withint a couple of hours after ordering. Even Amazon cannot provide "next day" to where I live. Excellent service and value. | service words | amazon
Appliances Direct | 21209953 | 2021-02-07 09:25:37 | Easy to order through the web sight.  In fact today I need a new iron and will be ordering one today.  Appliances Direct 10 out of 10. | service words | appliances direct
British Airways Holidays | 21238143 | 2021-02-10 14:50:16 | The happiest bit was B.A. accommadating us and changing dates, as our holiday was cancelled twice before. The service was first class. | service words | cancelled
Currys | 21221545 | 2021-02-08 19:31:57 | clear picture, works as described, but needs a good WIFI signal, or will buffer. easy to set up, and adjust settings to suit location, | service words | described
Currys | 21185728 | 2021-02-07 14:40:48 | Really smooth double sided printing with sound to tell you it's finished. Love instant ink so I don't have to worry about running out. | service words | don't have
Currys | 21230486 | 2021-02-09 16:15:56 | Excellent service. Product delivered much quicker than expected. Informed about the process by email in an appropriate way throughout. | service words | email
Currys | 21170633 | 2021-02-05 07:04:20 | Clean and easy to fill ink Outstanding print quality  Easy to install,  sending emails to printer, so easy There's nothing to dislike. | service words | emails
Currys | 21226058 | 2021-02-09 10:49:08 | Its an ideal size for just the 2 of us and is easy to use and the control buttons are self explanatory and it just looks really smart. | service words | for just
Currys Ireland | 21167319 | 2021-02-03 09:08:54 | Printer was delayed due to issues with courier. Then I was charged customs which were to be refunded. I still have not received refund | service words | have not
Furniture123 | 21206478 | 2021-02-08 07:35:08 | Just what I was looking for at a reasonable price and in stock, unlike many other shops at the moment! Great service on the phone too. | service words | in stock
Maplin | 21211438 | 2021-02-07 11:13:25 | I have used [NAME] many times in the past when they used to produce electronic training kits with full tutorials which were very good. | service words | maplin
Appliances Direct | 21213416 | 2021-02-07 15:07:34 | Quick delivery.  1 item was not delivered together with my order so I emailed customer service. The item was re-delivered a day after. | service words | not delivered
Sony Import | 21192252 | 2021-02-05 12:25:58 | Birthday present for my husband from his daughter. Thrilled to bits to get it, we were going to buy one but she got it for him and me. | service words | present
Sony Import | 21192887 | 2021-02-05 11:30:23 | Received as a Christmas present and well pleased with it Sound quality is very good and the portability is fantastic for holidays etc. | service words | present
Currys | 21207143 | 2021-02-06 14:56:21 | I would recommend currys over other retailers as they are more polite and helpful and have taken responsibilty. So far no major issues | service words | retailers
Tesco Mobile | 21181941 | 2021-02-04 14:49:16 | The mobile was on delivery to the estimated address but was not came & refunded the payment back what happened I don't know untill now. | service words | Don't know
Appliances Direct | 21164858 | 2021-02-04 13:45:39 | Not sure why it's advertised as '10 litres'. I assumed it would collect 10 litres of water but this is not the case. More like 1 litre? | service words | advertised
Currys | 21229341 | 2021-02-09 16:00:58 | In the description it was advertised as a Nutri-Bullet. Whilst the blender is OK I felt I was misleaded regarding the make of the item. | service words | advertised
Currys | 21161604 | 2021-02-04 14:16:30 | Being able to load extra apps - I do not have a Freeview aerial or cable so I need a TV that runs on [NAME] - this is an excellent option | service words | do not have
Currys | 21184663 | 2021-02-07 14:35:35 | Absolutely love this iron , It does all the work for you , don't have to change heating settings as it does it automatically, FANTASTIC | service words | don't have
Currys | 21228481 | 2021-02-09 13:14:27 | 4 weeks of absolute hell, you have zero communication between your selves and your Ebay team. Absolutely no one was willing to help me. | service words | ebay
Currys | 21207892 | 2021-02-08 09:08:56 | How difficult it is to set up.. having to go to your email address to get code for this and that... It should be just scan,,, and go... | service words | email
Currys | 21218607 | 2021-02-08 11:54:01 | Brilliant, got an email to say it was ready for collection, arrived at store and was on my way home with dishwasher almost immediately. | service words | email
Currys | 21196150 | 2021-02-05 12:14:57 | Did not deliver the toaster I had to chase them for a month with no correspondence then they just emailed me that I was to get a refund | service words | emailed
Currys | 21183595 | 2021-02-04 20:26:18 | Easy and fast, only slightly confusing bit was the two items being delivered separately but when re-reading the emails it did say that. | service words | emails
Currys | 21195737 | 2021-02-08 11:59:27 | great was easy to pick up from a store but i would like to have more stock as everything kept going out of stock and not coming back in | service words | out of stock
Currys | 21181301 | 2021-02-04 13:21:54 | Honestly after all the years I've dealt with Currys I've never had an issue and I've always recieved great customer support and advice. | service words | recieved
Currys | 21233694 | 2021-02-10 10:15:25 | [NAME]'s were the only Uk retailer to have the item in stock when I purchased it. Order was confirmed quickly and then delivered on time | service words | retailer
Hotpoint | 21233261 | 2021-02-10 09:07:23 | My daughter bought this cooker from AO.Com as a Christmas present. It did not arrive on the scheduled day. This was not Hotpoints fault. | service words | AO.com | retailer_specific_comments
Currys | 21211030 | 2021-02-07 10:43:10 | The item didn't arrive and I had to chase to find out what had happened. I had to make 2 really long phone calls on 2 sperate occasions. | service words | Didn't arrive
Currys | 21158554 | 2021-02-04 14:55:31 | This is a really good printer however I didn't get a lead for it to go from printer to laptop so I was unable to connect it to my laptop | service words | Didn't get
Currys | 21170534 | 2021-02-03 12:11:00 | Well constructed robust multifunctional product Does exactly as described Simple to use and not overcluttered with unnecessary feartures | service words | described
Currys | 21200659 | 2021-02-05 19:13:19 | i did everything online and found the website very easy to use although some things could not be delivered so i did not buy the product. | service words | did not buy
Currys | 21176247 | 2021-02-05 10:35:51 | Part was missing but as it was a gift sister used it for weeks before she realised it was meant to have it so couldn't return to switch. | service words | gift
Currys | 21168403 | 2021-02-03 10:15:25 | They were the only ones who could deliver within a week. Everyone else was either out of stock or could not deliver for 2 weeks or more. | service words | out of stock
Currys | 21179235 | 2021-02-04 11:13:30 | I paid with vouchers and needed the number of the voucher to click and collect as well as the email. Had to return home for the voucher. | service words | paid
Furniture123 | 21229845 | 2021-02-09 15:12:57 | For the money paid these are beyond excellent plenty of drawer space look really smart and go well with the black bed frame very pleased | service words | paid
Currys | 21204533 | 2021-02-06 11:32:54 | Very easy to read the review, find the item and order the item. While process was smooth from start to finish and delivery was quick too | service words | review
Currys | 21225329 | 2021-02-09 11:05:46 | Always try [NAME]'s first for price and reviews customer care dept. is very good when needed. Good friendly staff adds to the experience. | service words | reviews
Currys | 21225697 | 2021-02-09 10:27:46 | The sound isn't very good at all! Can be quite laggy at times too. Can buy laptops of same price or slightly cheaper with better reviews | service words | reviews
Currys | 21162496 | 2021-02-04 18:01:51 | HDMI ports aren't positioned brilliantly for an amazon firestick to be attached.  HDMI doesn't always auto switch back to the right input | service words | amazon
Currys | 21171717 | 2021-02-03 13:34:24 | Good delivery time. When the printer did not work, the return was easy (once I could get through). I have since bought from Currys again. | service words | bought from
box.co.uk | 21208184 | 2021-02-07 23:36:22 | I haven't had a bad experience with [NAME] so I cannot comment on after service. All purchases have arrived on time and in perfect condition | service words | cannot comment
Snow and Rock | 21228845 | 2021-02-09 13:38:40 | We didn't get an email to say the parcel had arrived at the post office- of at least we couldn't find one. Maybe need to send a reminder? | service words | didn't get
Currys Ireland | 21170650 | 2021-02-03 12:42:08 | Just, they're really expensive!  Didn't mind spending the money as they were a gift for husband and the quality is phenomenal, but still! | service words | gift
Currys | 21159647 | 2021-02-04 13:40:17 | It's so, so small!!!!!!!!! I was thinking you didn't give me the right product for which I paid you!! Very disappointed for dimensions!!! | service words | give me
Currys | 21227139 | 2021-02-09 11:45:52 | The keyboard did not work so I never got to use the product. Very disappointed indeed. Product returned, and still I do not have a laptop | service words | never got
Currys | 21227499 | 2021-02-09 12:11:05 | I would love a wireless tv but how that is designed and done I have no idea as u will always need power I have always hated wires showing | service words | no idea
Currys | 21231639 | 2021-02-09 20:26:50 | The knob heat shield and mesh for the grill were not delivered with the unit. After one phone call they were supplied in two days so, ok. | service words | not delivered
Currys | 21236257 | 2021-02-10 15:03:00 | . Is not a good,modern Smart TV as it does not receive Many Apps...no My 5, no ITV hub etc which is not clear on the specs.  TV returned. | service words | not receive
Currys | 21180994 | 2021-02-06 16:59:06 | This was a present for my wife so I haven't used it myself, so can't really comment. She hasn't had any negative comments about the ipad. | service words | present
Currys | 21176418 | 2021-02-05 10:36:20 | Modern design and sleek! This product was ordered online (due to [NAME] restrictions) and the decision was heavily reliant on the reviews. | service words | reviews
Currys | 21207325 | 2021-02-06 15:20:03 | The click and collect service didn't work on the app. I had to get out of the car and walk to the store to show a shop assistant my email. | service words | email
Currys | 21212907 | 2021-02-08 11:58:14 | Early days as I am only using to browse and check emails. No photos and streaming activity yet so performance is still too early to assess | service words | emails
Currys | 21184388 | 2021-02-07 12:24:35 | It works really well. Doesn't seem too loud but have not had anything to compare it to. Like the design and I'm very pleased with purchase | service words | have not
Currys | 21204557 | 2021-02-06 11:33:00 | Still haven't received my receipt paid for installation and they didn't install it and paid for old machine to be taken away and it wasn't | service words | haven't received
Currys Ireland | 21177414 | 2021-02-04 09:35:50 | All good except delivery was really late and no updates. Paid for shipping and I think I should of had a refund as it was so long arriving | service words | paid
box.co.uk | 21209976 | 2021-02-07 09:25:42 | I paid for the next say delivery but I got the item the say after. Contacted the company and they refunded the delivery cost straight away | service words | paid
Currys | 21228545 | 2021-02-09 13:20:34 | I paid for installation and they did not install it. They mess my carpet up n broke the pipe i have to do without water until the next day | service words | paid
Runners Need | 21153914 | 2021-02-03 09:47:51 | Seem good quality, although this question can only be answered work proper base after a considerable time of use, not a week as it is now. | service words | question
Hyundai Canada | 21209206 | 2021-02-07 08:36:54 | This is my second vehicle I've bought there, and they've always been great to deal with. Quick to answer questions. Listen to my concerns. | service words | questions
Currys | 21176971 | 2021-02-04 09:05:28 | Fast delivery,customer service poor,they don't contact me back for exchange or refund, now I keep the item faulty not using ànd money waste | service words | don't contact
Runners Need | 21163025 | 2021-02-04 10:37:25 | Efficient when replying to problems however manage everything via e-mail which is a drawn out long winded process vs speaking to customers. | service words | e-mail
Appliances Direct | 21208781 | 2021-02-08 07:48:53 | Works really well, great for doing dog treats, which is why we bought it. After a bit of experimenting, have now got it down to a fine art. | service words | got it
Currys | 21155666 | 2021-02-04 08:41:17 | Currys didn't do anything wrong: I ordered the item, paid for it and received it without any hiccups, and they were cheaper than elsewhere. | service words | paid
Currys | 21217342 | 2021-02-08 10:46:00 | I bought some extra inks but recieved two wrong inks but couldn't get help from any where after trying about four different ways I gave up. | service words | recieved
Currys | 21201126 | 2021-02-05 21:39:24 | Excellent returns process.  Collected from my home without any hassle. Took quite a long time to process the refund but it did come through | service words | refund
Currys | 21211599 | 2021-02-08 11:47:01 | Powerful for a small cylinder vacuum. Very reasonably priced with good review on Which. Perfect for small property. Basic but does the job. | service words | review
Currys | 21215668 | 2021-02-08 15:58:03 | Yeah cloud storage is a big help of daylight robbery unless you have premium paid for the update and backup is every 7 days. Shockingly bad | service words | robbery
Currys | 21182712 | 2021-02-05 10:26:28 | I have 2 dogs and 3 cats it is great for picking up their hair I have wooden floors I don't know what it would like on carpets Easy to clean | service words | Don't know
Currys | 21221743 | 2021-02-09 06:48:46 | Difficult set up and no mention of the Amazon prime prior to purchase.  Also the remote is ridiculously small, and the printing on it is too | service words | amazon
[NAME] | 21222855 | 2021-02-08 19:38:48 | The tops I bought were cheaper on the Weird Fish website and I did not receive an email saying the items had got to the relevant post office | service words | did not receive
Currys | 21185946 | 2021-02-07 09:05:51 | Having the water container in door.    A very roomy fridge also.   Brilliant freezer and you don't have to defrost it.   Highly recommended. | service words | don't have
Currys | 21225658 | 2021-02-09 10:24:49 | Unusually for [NAME]'s the promised delivery date was missed, the Laptop being delivered some 48 hours later than promised in Curry's e-mail. | service words | e-mail
Ebuyer | 21182361 | 2021-02-04 16:04:58 | Get lots of my IT from Ebuyer and always well packed and if you check can get a good deal on most items. Always look attheir web site first. | service words | ebuyer
Ebuyer | 21241348 | 2021-02-10 22:38:27 | I have been using Ebuyer for years. I have only had one problem with a graphics card years ago and they just replaced it, no problem at all. | service words | ebuyer
ID Mobile | 21227354 | 2021-02-09 15:41:56 | The speed you say is 4G doesn't even reach 1mbps and is deemed useless for even sending eMails, let alone working in social-media platforms. | service words | emails
Currys | 21171431 | 2021-02-05 07:00:47 | I bought a laptop from you guys that has failed many times but you wouldn't replace it or give me a coupon to buy another one at your store. | service words | failed
Currys | 21175485 | 2021-02-03 19:34:02 | Hmdi ports are not as reliable as they should, the fire stick picture quality is low and TV drops wireless Internet connection now and again | service words | fire
Currys | 21207874 | 2021-02-08 07:54:33 | Good. I had a gift voucher as a gift for 20yrs service to the NHS. [NAME]'s was the best place to spend it on something I would benefit from. | service words | gift
Furniture123 | 21172636 | 2021-02-03 14:45:53 | Very happy with the service I received. Communication about delivery was brilliant, kept me up to date with all the info I needed. Thank you | service words | info
Currys | 21216008 | 2021-02-08 16:10:48 | Operating system takes a little getting used to if you've not used a Chromebook before.  Check your printer comparability before purchasing! | service words | not used
Currys | 21172803 | 2021-02-05 10:14:06 | it comes with a tiny amount of ink which ran out quickly and everywhere is out of stock or charging too much for it so cant use the printer. | service words | out of stock
Appliances Direct | 21194705 | 2021-02-05 11:35:32 | Three different delivery dates. Cooker dumped at front door and refusal to take old appliance away after being paid to. Money was refunded . | service words | paid
Currys | 21219176 | 2021-02-08 19:49:20 | Got help from an online sales assistant in a face to face consultation. Any questions I had were answered there and then. Exceptional staff. | service words | questions
Currys | 21235923 | 2021-02-10 11:47:21 | The item was returned and refunded with no questions asked. Nice and easy for me but perhaps a little unprofessional on the retailer's part? | service words | questions
Currys | 21177992 | 2021-02-04 10:06:35 | Can't find a contact number. Requested a refund for installation as no installation required. Impossible customer service. I'm really fed up | service words | refund
Currys | 21171265 | 2021-02-04 19:00:53 | Easy to order online. Good communication about dispatch and delivery. The security of buying from well known retailer like Currys. All good. | service words | retailer
Ebuyer | 21183973 | 2021-02-06 19:11:18 | The length of time, from order to delivery could have been quicker. I almost cancelled the order to get the same thing overnight from Amazon. | service words | amazon
Furniture123 | 21209741 | 2021-02-08 11:54:55 | If anything I think the pieces could be boxed up more easily, maybe numbered on the outside so you don't have to open every box at the start. | service words | don't have
Currys | 21168471 | 2021-02-03 10:21:21 | Well priced, good communication and great delivery service. Wish I'd paid to have the wine coolers fitted, would have been worth the money!!! | service words | paid
Currys | 21203079 | 2021-02-06 10:13:32 | Watch was 2 month late had to order a second one and it took three phone calls and over a hour on the phone to get a refund for the fist one. | service words | refund
Currys | 21238698 | 2021-02-10 15:27:26 | always easy to order get text alerts when ready to pick up and if not what you wanted after buying on line easy to return to store for refund | service words | refund
Currys | 21195707 | 2021-02-05 11:44:19 | A good experience this time much better then with the washing machine  and the fridge freezer I bought from you. This time nothing went wrong. | service words | bought from
Currys | 21176101 | 2021-02-03 23:24:56 | Too light and fragile, battery life is not as good as described, overheats and gets loud.  Returned because of the blue screen of death error. | service words | described
Currys | 21208051 | 2021-02-06 17:17:08 | Click and collect was very easy. Only improvement would be the email link for registering arrival should also prefilled in the order number... | service words | email
Currys | 21148311 | 2021-02-04 07:43:53 | We got it for children to do homeschool work. It freezes regularly, at least once daily, requiring full reboot. Looking at arranging exchange. | service words | got it
Currys | 21202540 | 2021-02-06 09:43:07 | Nothing to tell as such. Went on the website, found what I was looking for. Paid for it and took delivery the next day. No problems or hassle. | service words | paid
Currys Ireland | 21213072 | 2021-02-07 14:01:11 | Had a problem  with delivery  as it was delayed in customs and duty had to be paid before delivery but currys are reimbursing me the duty paid | service words | paid
Sony Import | 21173558 | 2021-02-03 18:05:29 | Why be forced to choose an answer from a multiple choice question when the answer  is not there. It should have an option "none of the above." | service words | question | entirely_off_topic_wrong_section
Currys | 21179384 | 2021-02-04 11:19:39 | As I didn't require the product I returned it for a refund, it was collected on the date advised and the refund arrived earlier than expected. | service words | refund
Currys | 21174473 | 2021-02-05 09:54:16 | Following considerable research I think I have chosen particularly well. Everything I wanted in a tablet seems to be available and achievable. | service words | research
Currys | 21197055 | 2021-02-05 12:46:43 | The price was good compared to other retailers. I opted for the delivery, installation and removal service which was on time and professional. | service words | retailers
Currys | 21182086 | 2021-02-04 15:18:23 | Purchased online - watched the video and looked at reviews before purchase. Simple online purchase instructions and item arrived in good time. | service words | reviews
Currys | 21186220 | 2021-02-07 11:57:45 | Timer for some maybe a problem ,but I never used one anyway and can always get a timer to keep on side or use phone . Other than that nothing . | service words | never used
MINI Australia | 21176294 | 2021-02-04 03:21:25 | They were super supportive about my purchasing questions without being pushy. Kept me up to date constantly with the details of the delivery ?? | service words | questions
Appliances Direct | 21235474 | 2021-02-10 11:53:16 | They went the extra mile to pick this item up for a full refund. I tend to trust companies that go the extra mile when things don't go smoothly | service words | refund
Appliances Direct | 21170087 | 2021-02-04 22:17:58 | Seriously the best thing I've ever bought, done a lot of research as I had bad damp. Now all damp is clear, running it a month or so. Brilliant | service words | research
Appliances Direct | 21240467 | 2021-02-10 18:15:03 | I put in an order and Appliances Direct delivered when they said they would. No complaints,  would use them again and would recommend to others. | service words | appliances direct
Currys | 21227825 | 2021-02-09 12:26:36 | Order and a delivery date was set. This passed and the order was cancelled by currys and reordered. I received the item later than was expected! | service words | cancelled
Currys | 21197939 | 2021-02-07 11:26:47 | I love that I don't have to watch whilst it dispenses the coffee  On my previous models I often got distracted and had to clean up the overspill | service words | don't have
Currys | 21171670 | 2021-02-03 13:28:29 | Very good delivery, however an email left out part of my order so there was a bit of panic whether it would arrive, but it did so no complaints. | service words | email
Currys | 21176468 | 2021-02-04 07:28:03 | Great customer service. Did click & collect, followed the instructions sent to me via email on how to collect my item & it was straight forward. | service words | email
Currys | 21219226 | 2021-02-08 12:36:48 | First delivery team failed to deliver. Marked delivery as delivered, but didn't contact the home owner. Second delivery perfect, different team. | service words | failed
Currys | 21222253 | 2021-02-08 17:58:55 | Great printer Easy to set up and to pair with [NAME]  good quality prints Nice looking   Thankful for just getting it in time before homeschooling | service words | for just
Currys | 21178450 | 2021-02-04 10:30:53 | I was sold the laptop even though they had run out of stock. So I has to wait 3 Weeks for it to be delivered. Product great when finally arrived | service words | out of stock
Currys | 21218743 | 2021-02-08 12:06:16 | I purchased this item from Currys because I could use a discount code to save some money on the MRRP and it was out of stock at other retailers. | service words | out of stock
Currys | 21159545 | 2021-02-06 13:52:58 | Paid for installation. Should have been left in working order. Was set to Swedish language. Took hours, literally to get help. [NAME]'s hopeless. | service words | paid
Mattress Online | 21233039 | 2021-02-10 08:49:48 | Very good. Price was great. Paid more in a store even though it was on Sale at the time.  Ordered and delivered with efficiency within 24 hours. | service words | paid
Currys | 21233847 | 2021-02-10 09:44:06 | Toaster took 3 weeks to arrive and burns the toast every time it is used. Useless product. Would have returned for refund but too complicated... | service words | refund
Currys | 21208816 | 2021-02-06 20:40:34 | This the second freezer I have bought from Currys this year - enough said!  In the past I have purchased computers and TVs  Always well satisfied | service words | bought from
Honda UK (Aftersales) | 21212313 | 2021-02-08 11:41:41 | Smooth process- just drop off and pick up later. Good customer service. Video update  was good All Covid precautions covered so it did feel safe. | service words | customer service
Currys | 21149236 | 2021-02-03 07:42:29 | No display so you don't know how longs left of the cycle which is annoying. Wish I had looked into it and purchased a model that had that feature | service words | don't know
Currys | 21168006 | 2021-02-03 09:56:51 | Ordered on line , collection informed via email when ready for collection , returned the email when you had arrived to collect all very efficient | service words | email
box.co.uk | 21186756 | 2021-02-05 11:01:03 | It would have been nice to receive a confirmation email upon purchase with shipping details because I was unsure if it had actually gone through. | service words | email
Currys | 21211788 | 2021-02-07 11:43:18 | Did a click and collect order from the purley way store. We pulled up, went theough the instructions given on the email, and everything went well | service words | email
Currys | 21186233 | 2021-02-07 15:05:19 | As i ordered on line , because of Covid 19 I have not been in store but as the fridge-freezer was out of stock they showed me a the one I got now | service words | have not
Tesco Mobile | 21171481 | 2021-02-03 13:17:34 | Item not delivered within promised time scales and delivered with the wrong sized SIM card, so had to wait a further 4 days for correct SIM card. | service words | not delivered
Currys | 21169058 | 2021-02-03 10:52:01 | Ordered a different type and paid for them but later was informed they did not have them in stock and gave an instant refund .  Well done! Currys | service words | paid
Currys | 21171041 | 2021-02-05 08:59:45 | No problems ordering. Paid £5 next day delivery and arrived as indicated. Communication by email and text kept me up to speed regarding delivery. | service words | paid
Currys | 21222473 | 2021-02-08 18:12:10 | Very helpful when you go into store and will be happy to answer your questions. Been excellent during pandemic with the click and collect service | service words | questions
Currys | 21225649 | 2021-02-09 10:19:58 | Returning product and handled pretty well so far with automatic pick up generated. Just waiting to receive refund before I choose a different tv. | service words | refund
Currys | 21180517 | 2021-02-04 12:21:36 | Got the processor at the RRP, the only retailer offering it at this great price at the time, free next day delivery thrown in too, no complaints. | service words | retailer
Volvo Cars | 21230443 | 2021-02-09 20:01:06 | Apple/Android car play should be standard, you have to pay £300 which is ridiculous   Make it less complicated, there's too many options & screens | partial match | 0
BT Shop | 21198639 | 2021-02-05 14:30:46 | stops 99 per cent of nuisance calls sometimes phone rings twice then stops lucky if i get 2/3 nuisance calls a year instead of every day brilliant | partial match | 99
Currys | 21171921 | 2021-02-05 08:49:53 | Not really. It is perfect for what I want it for. I suppose a longer battery might be useful but otherwise it is exactly what it is advertised as. | service words | advertised
Furniture123 | 21174851 | 2021-02-05 07:03:04 | It was delivered 2 months late.  Once delivered it was bigger in length than advertised.   I am still waiting to find out what is going to be done | service words | advertised
Currys | 21218415 | 2021-02-08 15:54:39 | Advertised as having a microphone. None present. Not worth the candle sending it back as I have a mic that can be used. However not as advertised. | service words | advertised
Currys | 21206391 | 2021-02-08 07:00:50 | Love being able to cook more things in the tray. Has a timer to turn off. Upto 9hr delay in cooking time so can set it going before I go to work!! | service words | delay in
Currys | 21148972 | 2021-02-03 09:59:19 | Our TV usually has lots of buffering, with the [NAME], there's none of this. We don't have Alexa though, just use [NAME] with TV, all great! | service words | don't have
Mattress Online | 21225269 | 2021-02-09 10:01:38 | Fab delivery drivers called to advise what time they would come after the email came to advise a time window. The drivers were polite and friendly | service words | email
Currys | 21211169 | 2021-02-07 10:55:11 | Many items not in stock at the time, early Jan '21 so had to keep looking to find items that were either available for delivery or pick up nearby, | service words | not in stock
Currys | 21157868 | 2021-02-04 12:55:42 | Useless for backing up mobile phones. App reviews are terrible. Hard work if you wish to renew your subscription for a longer period e.g. 5 years. | service words | reviews
Currys | 21209007 | 2021-02-06 22:01:40 | Wrongly publicized to have a 144Hz screen when it is only 60Hz. Neither merchant nor producer do anything about it when told. Bad customer support. | partial match | 44
Currys | 21225248 | 2021-02-09 11:06:05 | I love the goods you get free with the premium edition, I don't know why anyone would buy normal edition when for this cheap price you get so much. | service words | Don't know
box.co.uk | 21196183 | 2021-02-07 15:06:33 | The virtual 5.1 surround is not as great as advertised, this is being picky though its still probably the best you are going to get on a 2.1 system | service words | advertised
Currys | 21227576 | 2021-02-09 12:08:23 | Item never ever arrived and after 10 days I cancelled. Had one 1 delivered next day by one of your competitors. When I finally got 9ne it was great | service words | cancelled
Currys | 21207748 | 2021-02-08 08:23:05 | Microwave excellent. I can't comment on grill or oven yet as I haven't used.  It's much wider than my old microwave so takes up more worktop space. | service words | haven't used
Currys | 21181962 | 2021-02-04 14:55:03 | Ordered this product when it was out of stock [NAME] rang me and said it was back in stock all paid for and delivered with a week fantastic service | service words | out of stock
Currys | 21206847 | 2021-02-07 22:03:53 | I would of preferred a slightly bigger main oven. Unfortunately only had space for the 90cm range, and the bigger main ovens were all out of stock. | service words | out of stock
[NAME] | 21231073 | 2021-02-09 20:39:30 | Very good. Had a problem on our last order and customer services were great got it shipped straight away and we recieved a voucher as compensation. | service words | recieved
Furniture123 | 21173990 | 2021-02-03 15:28:49 | Reason for our review, is we waited three months for our delivery,  The remote does not work  As of yet the query has not been resolved or replaced | service words | review
Currys | 21199110 | 2021-02-05 15:29:51 | Poor support from the supplier - they are 100% uncontactable.  As a result of this lack of support, I am not able to make full use of the functions. | partial match | 0
Appliances Direct | 21200702 | 2021-02-07 10:45:45 | Good pricing and a very good alternative to ao.com and Amazon. Delivery charge is a bit steep, but this is compensated by the availability of stock. | service words | AO.com
Currys | 21225788 | 2021-02-09 10:35:45 | For some reason at times I lose volume from the television. However when I switch the power on and off the Amazon stick, it starts working fine then | service words | amazon
Currys | 21204041 | 2021-02-08 08:10:31 | I love curry's as in this lockdown situation they are fast delivering your products. Also the option to pay with their credit plan is a life saver!! | service words | delivering
Currys | 21234140 | 2021-02-10 10:20:49 | I don't know why but I expected it to come with USB ports. Was slightly disappointed about it not having that feature. Had to purchase USB adapters. | service words | don't know
Currys | 21175755 | 2021-02-03 20:58:45 | Delayed delivery, unhelpful call staff and difficult to get response from. After 3 calls and 2 emails finally managed to get a response via Facebook | service words | emails
Currys | 21201907 | 2021-02-06 08:54:50 | Though it was first time, I like the way they kept in touch followed up through with emails and calls until my laptop was delivered and very timely. | service words | emails
Currys | 21209011 | 2021-02-06 22:07:27 | Quite wide gaps in the grate which kids could drop things into.  Not sure if this could be a fire hazard is something was dropped inside the heater. | service words | fire
Currys | 21203145 | 2021-02-06 10:13:46 | Great! [NAME] arrived a day early, contactless collection was a breeze. Filled out my details and the guys brought the item to me! Top notch service ? | service words | my details
Currys | 21205589 | 2021-02-06 12:45:32 | Showing stock and continually taking orders and payment with no items currently available. Then to be told they have no idea when stock will return. | service words | no idea
Currys | 21203456 | 2021-02-08 08:28:12 | Great purchase, really large inside with a bright led light, bought for a fraction of the price of other well known brands but more than comparable. | service words | price of
Currys | 21201001 | 2021-02-07 15:02:08 | Only issue is that it took ages to get this phone to come into stock, in comparison to other large retailers. I had [NAME]'s vouchers so had to wait. | service words | retailers
Currys | 21197941 | 2021-02-07 15:16:24 | Easy to use, despite other reviews stating otherwise, simple design with two tanks, one for clean and one for dirty water, great value for the money | service words | reviews
WWEShop | 21209322 | 2021-02-07 04:12:22 | Doesn't fit the face no matter how it is adjusted. I bought 2 at 12.99 a piece. First time I have been disappointed in merchandise from this company? | partial match | 99
Currys Ireland | 21167951 | 2021-02-03 09:51:02 | I bought from the .ie site but item shipped from the UK and was delayed due to Brexit. No indication before purchasing that it would come from the UK | service words | bought from
Currys | 21240489 | 2021-02-10 18:20:53 | Not very good service when I cancelled an order (fridge/freezer) whilst not yet delivered. Charging my then dithering about a refund not good at all! | service words | cancelled
Currys | 21201008 | 2021-02-05 20:46:31 | Performed what was described as a superficial clean to a beige carpet that was dirty and marked with stains. Was much more effective that I expected. | service words | described
Currys | 21232690 | 2021-02-10 08:45:28 | The only problem I have that they don't have tea, coffee or sugar wrote on them but then I suppose they can then be used for the storage of anything. | service words | don't have
Currys | 21149242 | 2021-02-04 08:37:42 | I love that I don't have to use a dust bag. The lift away facility is fab for hoovering the stairs. It has powerful suction and is easy to manoeuvre. | service words | don't have
Currys | 21233114 | 2021-02-10 08:55:23 | Very smooth, I placed my order, received all the relevant emails with the invoice and delivery expectancy. And I received my package with efficiency. | service words | emails
Currys | 21200719 | 2021-02-06 23:28:19 | It would be nice to have a paper tray rather than being top fed. But o didn't think about this until I got it home and realised I needed more height. | service words | got it
Currys | 21229265 | 2021-02-09 14:02:41 | Never Recieved a mounting bracket for the tv, said it would be delivered 2 months later it then notifies me that its been delivered but still nothing | service words | never recieved
Currys | 21163235 | 2021-02-04 17:22:16 | Very helpful, friendly staff and always willing to answer any questions regarding the goods which makes [NAME]'s an excellent experience to shoppers.? | service words | questions
Currys | 21205774 | 2021-02-06 12:57:31 | Ordered two by mistake, very hard to get the right department for contact took me nearly 8 days to get satisfactory decision and eventually my refund | service words | refund
Currys | 21222688 | 2021-02-08 18:52:48 | Easy to use, quiet spin. All in one 59min 1600 spin wash is great. Washes clothes very well and 1600 spin is excellent.Overall a good washing machine. | partial match | 0
Beko | 21152403 | 2021-02-03 13:34:10 | I have been having Beto products since 1999. I've had fridge freezers, washing machines, tumble dryers, ovens & dishwashers & find them all excellent. | partial match | 99
Currys | 21218490 | 2021-02-09 06:45:50 | Disappointed that a lot of the dances have to be purchased separately - not advertised clearly. Not the cheapest game and still requires more spending | service words | advertised
Currys | 21157129 | 2021-02-04 17:24:34 | It came with damage and it was impossible trying to contact currys. When I did get through they offered me a slight discount and I did not receive it. | service words | did not receive
Currys | 21171358 | 2021-02-03 13:05:45 | Customer service was awful. Spent hours on the phone to them logging a complaint to which I never got a response. Was told it would be 5 working days. | service words | never got
Currys | 21175190 | 2021-02-03 18:36:41 | Product was out of stock but I kept trying as I particularly wanted this product. Once in stock again, it was easy to order and arrived within 3 days. | service words | out of stock
Ebuyer | 21240248 | 2021-02-10 19:53:24 | The massive price increase that has been put on this due to short supply by the company, I paid for this the same amount i did for a 3080 in Sept 2020 | service words | paid
Currys | 21169340 | 2021-02-07 14:58:01 | For a tv with so many good reviews, I didn't expect the picture to [NAME] so often, it's very off-putting. Even changed the ariel plug but no difference | service words | reviews
Currys | 21205139 | 2021-02-08 08:24:29 | I don't use either the Amazon Alexa or Google Assistant that's built in, that to me just seems like a gimmick just to add something for the sake of it. | service words | amazon
Currys | 21213647 | 2021-02-08 15:27:54 | Motor broke after just over 3 years right after the warranty ran out. I expect more from Bosch - their customer service response was basically a shrug. | service words | customer service
Currys | 21204863 | 2021-02-06 11:51:20 | Ordered one day and delivered the very next Working Day on a [NAME] slot meaning you don't have to wait in all day unlike some other companies. | service words | don't have
Currys | 21225566 | 2021-02-09 10:14:02 | Ordered online. Nice and easy. Received regular emails updating on the item being delivered.  It was delivered earlier than expected so really pleased. | service words | emails
Currys Ireland | 21210779 | 2021-02-07 10:44:40 | Complete change to your smart tv, had brought [NAME] tv but couldnt get any apps, brought fire stick and wow, disney plus, amazon prime, spotify etc | service words | fire
Currys | 21169886 | 2021-02-08 17:50:28 | click and collect was very good, just need an additional option to have it delivered to your local store instead of one on the other side of London.... | service words | have it delivered
Currys | 21160089 | 2021-02-04 14:02:18 | I realised that I should have gone for the smaller dyson .I find it very heavy but that is because of my age 75 I have not the strength I used to have. | service words | have not
Currys | 21185272 | 2021-02-05 09:39:29 | Identified our requirement, Viewed product on web site, placed order and paid, then collected from local store. All quite straightforward and efficient | service words | paid
Currys | 21152279 | 2021-02-03 10:12:43 | The price of [NAME] is increasingly too high compared to competitors, particularly for the new fittings , the Play system and the sound activated products | service words | price of
Furniture123 | 21154803 | 2021-02-03 08:53:23 | I've had 2 beds a few weeks apart both lovely apart from mark on first bed off the delivery I was supposed to get £30 refund for this but it never came | service words | refund
Currys | 21237054 | 2021-02-10 13:06:16 | Very straightforward. Compared products online and with different retailers, selected this product from Currys, ordered one day and delivered the next. | service words | retailers
Currys | 21186058 | 2021-02-05 10:23:28 | All round great service from the click and collect. I have posted a google review to suport this. Quick and efficient. Would def use this service again | service words | review
Currys Ireland | 21209799 | 2021-02-07 09:03:00 | One item included in the purchase was different to what was advertised, both on the box the machine arrived in and on the product spec in the ad online. | service words | advertised
Currys | 21151342 | 2021-02-03 08:23:34 | - set up time - hard to get a hold of hp customer service ! Reply time is slow. And messaging on Facebook is useless so don't bother. - fairly expensive | service words | customer service
Currys | 21159070 | 2021-02-04 12:06:57 | Typical [NAME]'s experience. TV was at the most competitive price compared to similar sized competitors. It was delivered as described and when expected. | service words | described
Currys | 21236070 | 2021-02-10 12:23:14 | I ordered online and item was instock but when I went to collect it I was informed I must await an email to be invited to collect. All a bit jobs worth. | service words | email
[NAME] | 21175776 | 2021-02-03 21:10:00 | Great website, easy to navigate, good sales and regular emails about upcoming sales. Very efficient delivery of goods with prompt emails at every stage. | service words | emails
Currys | 21162818 | 2021-02-04 17:40:34 | Never had any problems using curry's. Even when I took a faulty iron back, they quickly resolved the problem and give me options on what I wanted to do. | service words | give me
Currys | 21229006 | 2021-02-09 20:23:32 | The wine rack, strange angle so not used just folded up.  I would rather store champagne on the glass shelf than it fall out of the wine rack and break. | service words | not used
Currys | 21163547 | 2021-02-04 13:59:52 | Remote a problem even though talked through the help desk..who I must say was very helpful but didn't work. When returned excellent service for refund.. | service words | refund
Currys | 21202369 | 2021-02-08 06:54:53 | Keeps freezing. Nothing will work unless its rebooted.  In the process of returning as looks common thing from all the latest reviews after i purchased. | service words | reviews
Currys | 21201987 | 2021-02-08 08:30:50 | Currys is great and I use them most of the time in preference to Amazon. My only issue is with the number of follow up emails. They need to tone it down. | service words | amazon
Currys | 21240238 | 2021-02-10 17:34:29 | Customer service requires a major check. One needs to be lucky to speak to the right person else you are going to feel like banging your head on the wall | service words | banging
Tesco Mobile | 21213852 | 2021-02-08 11:57:39 | Great customer service  Good variety of plans Competitive prices UK call centres Call centre staff  always very knowledgeable and helpful  Great coverage | service words | customer service
Currys | 21238022 | 2021-02-10 14:11:41 | Generally good, don't like in store experience as some staff treat you like imbeciles and others don't know the products very well or are not interested. | service words | don't know
Currys | 21173045 | 2021-02-03 15:26:35 | it was not clearly stated in my purchase that I will have to come and collect the charger they did not email me that my charger is ready to be collected. | service words | email
Currys | 21184062 | 2021-02-05 00:45:09 | Bought item online and local pickup was no problem considering covid restrictions.  Was met by very polite staff at door after email pickup confirmation. | service words | email
Currys | 21157627 | 2021-02-04 13:22:57 | set up was fiddley, install failed several times needed an app to complete setup. Limited app store but has YouTube and Netflix which is all we required. | service words | failed
box.co.uk | 21186415 | 2021-02-05 10:42:24 | Late delivery - Failed to arrive on delivery date, and needed to chase up. Customer service contacted and great service with scanner delivered next day.. | service words | failed
Currys | 21177421 | 2021-02-05 10:16:50 | Smart looking, compact, sleek design. On the small side so sufficient for 1-2 people and not a family as such  Bought as a gift and tested it on receipt. | service words | gift
Currys | 21185043 | 2021-02-05 09:27:13 | Bit disappointed that having ticked the box notify when in stock I never received any notification and was only by chance that I saw it was back in stock | service words | never received
Ninja | 21212287 | 2021-02-07 12:13:20 | Customer service person was unhelpful and had little English gave up with my enquiry in the end gave her my order number 10 times repeatedly got it wrong | service words | order number
Currys | 21204586 | 2021-02-06 11:33:06 | Another disappointing purchase from currys! Ordered and paid for but not delivered. Currys decided 3 weeks later to refund me saying item was unavailable | service words | paid
Currys | 21217828 | 2021-02-08 11:10:49 | Delivery slot paid for and booked although arrived early and did not take packaging which is included in the price, had to ring them and ask to come back | service words | paid
Currys | 21238244 | 2021-02-10 14:29:25 | This was ordered on line dureing lockdown, I'm satisfied with product paid for next day delivery and it took 3days..was told it was the weather to blame. | service words | paid
Hoseasons | 21240494 | 2021-02-10 18:20:50 | From initial booking to a couple of questions, everything was dealt with promptly and efficiently which was great. All staff I spoke with were fantastic. | service words | questions
Currys | 21210677 | 2021-02-08 11:39:13 | This time was positive but had a really bad experience in the summer with a router box refund so it has made me a bit reluctant to go straight to [NAME]'s | service words | refund
Currys | 21177395 | 2021-02-04 09:35:46 | Speakers don't seem loud enough as I have at 100% but I would call it low. It's acceptable for person in front but I would have made it 50% more powerful. | partial match | 0
Currys | 21203453 | 2021-02-06 10:31:59 | Machine is loud on full spin . Wouldve thought at [NAME] 1400 speed all testings would have been made to ensure the machine sounded much better at full speed | partial match | 0
Currys | 21221967 | 2021-02-08 16:45:05 | Who needs a wash cycle lasting 4 hours? One. Of the reasons I bought this machine was for its spin cycle of 1400. But only does this on a couple of cycles | partial match | 0
Appliances Direct | 21236266 | 2021-02-10 12:11:33 | Quick and easy to purchase with an excellent delivery process. I have many more kitchen purchases to make and I would happily use Appliances Direct again. | service words | appliances direct
ID Mobile | 21225090 | 2021-02-09 09:49:31 | I upgraded my package as I thought but was sent a new package and the old one was not cancelled I have tried to contact I D about this but have had no joy | service words | cancelled
Currys | 21180852 | 2021-02-09 15:47:49 | It washes the load but the machine is not as good as the previous machine which was also a curry's essential which made a better job at drying the dishes. | service words | curry's
Tesco Mobile | 21237039 | 2021-02-10 13:06:13 | My sim did not turn up , I contacted customer services and a replacement was sent out immediately,  the customer service agent was very polite and helpful | service words | did not turn up
Currys | 21234702 | 2021-02-10 10:33:44 | Although the item was out of stock when I purchased. I waited almost a month then I phoned to ask when it would be in stock. And they delivered that week. | service words | out of stock
Currys | 21220915 | 2021-02-08 16:13:08 | Bought for home schooling via Google Classroom, for which it works brilliantly.  Cannot complain for the price paid! Decent build quality and performance. | service words | paid
Hyundai Canada | 21214778 | 2021-02-07 23:23:47 | Very professional friendly team. Answered all my questions and worked hard to make sure I was happy and had a vehicle that would fit for my specific needs | service words | questions
Currys | 21179896 | 2021-02-04 11:44:28 | Constantly drops the wife, and connection issues all the time, not our wife have speed of 200+ and nothing else disconnects constantly only the chrome book | partial match | 0
Currys | 21215520 | 2021-02-08 08:55:07 | The bottom self in the fridge freezes all items regardless of the settings we adjust it to.  Can some one help us ? Tel [PHONE] MOB [PHONE] Thanks. | partial match | 7
Currys | 21151093 | 2021-02-03 10:33:53 | This Hoover is advertised as no hair tangle you have to use scissors to cut through the trapped hair as it clogged up and then the hoover does not pick up. | service words | advertised
Currys | 21183971 | 2021-02-06 14:05:24 | Dealing with HP for the cashback deal was a pain.  Advertised as 5mths free ink but it's only actually 1mth with this model. The advertising is misleading. | service words | advertised
Currys | 21203962 | 2021-02-08 06:52:02 | Always use currys over amazon for electrical as you know that you'll get genuine products that are high quality and work, plus excellent  customer service. | service words | amazon
Buy it Direct - Ireland | 21169484 | 2021-02-03 11:10:53 | my order was cancelled and refunded without any explanation , after receiving an email to say it was on the way - would not be buying from this site again. | service words | cancelled
Currys | 21201827 | 2021-02-06 08:49:00 | the delivery company said they delivered to my business which is closed so there was a two day delay in my delivery which wasn't a problem just a nuisance. | service words | delay in
Currys | 21186695 | 2021-02-07 10:56:29 | I don't have a lot of room in my kitchen so this is ideal for a little space, in saying that it still performs very well and comes with plenty of trays etc | service words | don't have
Ebuyer | 21200613 | 2021-02-05 19:01:47 | Was looking for extra storage for a PS4 looked on ebuyer, saw the storage I want at a resonable price then I bought it and 2 days later I have a 5tb drive. | service words | ebuyer
Currys | 21227523 | 2021-02-09 12:08:12 | The only problem I had was the email I received regarding Click and Collect didn't recognise my order number. So I had to leave the car and go to the door! | service words | email
MINI Australia | 21214978 | 2021-02-08 06:00:16 | [NAME] was well informed about the Clubman as she had been using it. Her explanations were useful and she responded promptly to our emails pre & post sale. | service words | emails
Currys | 21148043 | 2021-02-05 10:11:44 | The TV was delivered with a broken leg. Tried to contact [NAME] on several occasions to no avail. Zero customer service. I ended up buying my own TV stand. | service words | ended up buying
Currys | 21176450 | 2021-02-04 07:11:21 | plenty of choice and info on the website,easy to order,loads of update emails.delivery was on time and the driver and mate were happy,pleasant and helpful. | service words | info
Currys | 21216287 | 2021-02-08 09:49:39 | I purchased another ritem at the same time and am 20 days into chasing a refund after they accepted the return and received the item with no end in sight.. | service words | refund
Currys | 21205180 | 2021-02-06 12:15:15 | No notification that my item was ready for collection at any point. Didn't receive any emails.  Only annoying thing, other than that product, great quality. | service words | Didn't receive
Mattress Online | 21209723 | 2021-02-07 08:56:25 | Have bought from them before so had no hesitation in using them again. Great choice of products, easy to order and super fast delivery. All at a great price | service words | bought from
Currys | 21179432 | 2021-02-04 11:19:50 | Online purchase. I found the order form straight forward one of the best I have seen in fact. The product was as described, well packaged, and came on time. | service words | described
Currys | 21185759 | 2021-02-07 13:00:08 | Small, compact and prints beautifully. Perfect for everyday home use. Can scan sheets but didn't buy for that so haven't tried. Fantastic app functionality. | service words | didn't buy
Currys | 21161763 | 2021-02-04 12:18:58 | Super easy to use, can print from smartphone or tablet or event while away you can send on a designated email HP address and it would print from a distance. | service words | email
Currys | 21199453 | 2021-02-07 10:16:54 | Wireless and phone-app controlled jobs (scan, print etc) are great. Also can set up an email address which sends jobs directly to the printer from anywhere. | service words | email
Currys | 21151682 | 2021-02-04 07:55:28 | This is a great lightweight laptop for the price. I use it for both work and personal emails, and also easy to connect to my TV with HDMI for Netflix etc... | service words | emails
Currys | 21171142 | 2021-02-03 12:47:44 | The experience was very good. Slight confusion between the two emails I received - the first said to collect after 5pm, but the second said to collect asap. | service words | emails
Currys | 21211211 | 2021-02-07 10:55:20 | The current problems with working at home made your customer returns service far from slick. It took three phone calls as I keep getting to the wrong place. | service words | keep getting
Currys | 21214638 | 2021-02-07 21:31:14 | Never got the item   I had to ring up to enquire and ask to be reimbursed as they said they were out of stock but took my money and gave me a delivery date. | service words | never got
Currys | 21202589 | 2021-02-06 09:43:17 | I tried to return this product. I wasn't able to speak to an advisor and had to message someone who had 0 customer service skills. Very poor service indeed. | service words | poor service
Currys | 21168950 | 2021-02-03 10:45:59 | It was a present to my partner and it hasn't been taken off since. He absolutely loves it, great battery life, looks smart, comfy to wear and very accurate. | service words | present
Currys | 21172641 | 2021-02-04 18:46:07 | So many helpful suggestions as I have very little experience with using an iPad.  Outstanding speed and £200 keyboard is amazing.  I can now type fast again! | partial match | 0
Currys | 21205321 | 2021-02-06 12:27:23 | Too difficult to get in touch with. Completely loused up the first attempt at an order and blamed their customer. Delivery attempted at 07:25 in the morning. | partial match | 7
Currys | 21233368 | 2021-02-10 09:19:31 | All as described, easy to set up with laptop, iPad and mobile phone. Print response time is very good, print quality is good and on the whole is easy to use. | service words | described
Currys | 21203088 | 2021-02-08 07:04:30 | The toaster is easy to use, easy to clean and very sturdy. You don't have to worry about the toast not popping up if you leave the toaster for a few moments. | service words | don't have
Ebuyer | 21183885 | 2021-02-04 22:21:40 | Ebuyer was recommended to me and this is the second laptop I have bought from them.  I have also passed on my recommendations.  Good prices and good service. | service words | ebuyer
Currys | 21200319 | 2021-02-07 14:50:06 | I like that I can track my steps and sleep. And love being able to have photos as the watch face. Being able to see messages and emails at a glance is great. | service words | emails
Currys | 21151231 | 2021-02-03 08:24:02 | This was a replacement fridge.  The original failed almost immediately after being delivered. However the replacement was delivered promptly and hassle free. | service words | failed
Currys | 21231711 | 2021-02-09 19:50:03 | Bought Microwave for my brother as his only way to cook diet.  It failed after 3 days it's taken over 1 month and still no closer to a refund or replacement. | service words | failed
Currys | 21206622 | 2021-02-08 06:37:55 | I couldn't believe the price I got this for, and I looked at a LOT of sites first.  So easy to order.  lots of info about the product and came quite quickly. | service words | info
Currys | 21204969 | 2021-02-06 11:57:20 | Very efficient, I could not locate my order number via their online service but they resolved my issue in seconds and delivered my product to the car quickly | service words | order number
Currys | 21219975 | 2021-02-08 13:25:29 | Ordered ink through [NAME], Later told my order cannot fulfilled, No reason given and when requested a reason told we are not allowed to. Paid for | service words | paid
Currys | 21213329 | 2021-02-08 11:58:34 | The screen went blank twice in the first few days of use. I have read other reviews complaining of this but since the first two occurrences it has been fine. | service words | reviews
Currys | 21198974 | 2021-02-05 15:17:57 | this TV is amazing value for money. it's modern looking and has a lot of new great features at a cheap rate. it was also super easy to set up. 100% recommend! | partial match | 0
Currys | 21218029 | 2021-02-08 11:23:16 | For this price, a 2070S in this form factor is awesome.   [NAME] incredibly well with Turbo engaged. (3D Mark)   Really slim and the metal finish feels great | partial match | 7
Currys | 21170387 | 2021-02-03 11:59:02 | Be a lot better if you ceased assuming everyone has a computer to discuss any problems or just want some product info. Person to person is much more friendly. | service words | info
Currys | 21195665 | 2021-02-07 10:10:19 | I ordered this bundle that came with a bag, mouse and pen but I never recieved the pen. After 4 weeks explaining to the supplier, no one has helped me get it. | service words | never recieved
Appliances Direct | 21231433 | 2021-02-09 20:14:01 | Very quick service even tho I paid for next  day delivery £30,,they said they would tex me half hr before they came ,,but didn't ,,knocked me up at 6.20 am ,, | service words | paid
Currys | 21202412 | 2021-02-08 07:03:09 | After reading reviews I was expecting a loud machine, I was pleasantly surprised at the fact this was only on the spin cycle but it is noisy for a new machine | service words | reviews
Currys | 21175202 | 2021-02-03 18:42:12 | A good experience even thought there was initially a delay we were keep informed and overall delivery time was still very prompt and most in time for Christmas | service words | a delay
Currys | 21205893 | 2021-02-08 08:39:08 | It shuts off automatically and the pod has pressure bars on them, machine can identify the pressure. Brilliant I can put it on and don't have to stand over it. | service words | don't have
Currys | 21216295 | 2021-02-08 16:00:10 | Ability to install information from previous mobile via Google. I bought the same one for my wife and by using a common email we can both see our common diary. | service words | email
Currys | 21159171 | 2021-02-06 17:10:39 | Dangerous fire hazard machine faulty off switch continued to tumble despite opening door or pressing pause/ off button. Would only switch off when UNPLUGGED!!! | service words | fire
Currys | 21203997 | 2021-02-08 08:49:05 | The only issue with this was curry's managed to duplicate the order so I got and paid for 2 orders. But resolved but returning unwanted items back to the store | service words | paid
Currys | 21217276 | 2021-02-08 10:45:44 | I paid for next day delivery because of the urgency and they sent me a defective product! I had to go out and buy a proper sim after paying for a sim with 6[NAME]! | service words | paid
Indesit | 21233505 | 2021-02-10 09:25:32 | Delivery was as agreed and service men fitted the machine, for which I had paid. Have had the machine a few weeks and so far not needed to contact undesirable. | service words | paid
Currys | 21235716 | 2021-02-10 12:07:16 | We paid for unpacking and the old TV to be taken away the delivery man refused and I emailed [NAME]'s who ignored the complaint. No refund of £ 15 has been made | service words | paid
Currys Ireland | 21236002 | 2021-02-10 11:53:22 | I ordered at the weekend and product was to arrive 5-6 working days. we got it in three. Fab service. Great sale price. Massive difference with other retailers | service words | retailers
Currys | 21176512 | 2021-02-06 16:46:03 | Despite other reviews, I think the charge is fantAstic on these. I'll listen for hours at a time, pop them back in the case, then listen for hours again later. | service words | reviews
Currys | 21199298 | 2021-02-07 14:49:31 | As I read in previous reviews the light inside could do with being brighter or the glass door clearer as when in use you can't see through and check your food. | service words | reviews
Currys | 21177596 | 2021-02-04 09:48:05 | Received faulty item, took ages until I finally take it to the store for return since DPD did not come to collect it while I made the request more than 7 times. | service words | Did not come
Berghaus(UK) | 21214028 | 2021-02-07 17:39:15 | Already said it, the product was great. One problem is that some of the items are out of stock on the website (frustrating); wanted to buy some superlite boots! | service words | already said
Currys | 21161870 | 2021-02-04 13:08:23 | Has plenty of USB ports so when connecting an Amazon fire tv stick don't have to use a plug socket.  Lots of plug sockets.  On/off switches on each plug socket. | service words | amazon
Currys | 21182774 | 2021-02-04 17:09:21 | Shocking service and lied to after an American style fridge freezer was cancelled after delivery man refused to deliver even though I paid to have doors removed | service words | cancelled
Currys | 21160872 | 2021-02-04 14:25:16 | The soundbar and sub are very easy to setup. The sound quality is great. EArc out on the TV means you don't have to drive all your devices through the soundbar. | service words | don't have
Currys | 21182204 | 2021-02-06 17:02:19 | Why have half a dozen different programs? We don't have that many types of [NAME] to put in it! Why not have a simple [NAME], automatic and intense setting? | service words | don't have
Currys | 21233420 | 2021-02-10 09:23:52 | Disappointed that expandable storage is so expensive at the moment and had trouble with the right trigger on the controller but apart from that unable to fault. | service words | expensive at
Currys | 21202637 | 2021-02-06 09:49:07 | The item looked cheap.  The return process was not good as I had to hand over the item with no receipt given.  Two weeks later and I have not received a refund. | service words | have not
Currys | 21204540 | 2021-02-08 07:05:51 | It goes around and around, makes my food go hot and then it pings the sweetest of pings. I've no idea how this wizardry works, but my my its a clever invention. | service words | no idea
Currys | 21183548 | 2021-02-06 13:59:19 | Helpful staff in store. The printer was not in stock in store, so I managed to purchase it from Currys online, and for an extra £5 it was delivered the next day | service words | not in stock
Furniture123 | 21211615 | 2021-02-07 11:25:32 | Bought 2 items. Both were damaged. Sofa was partially refunded which I agreed. The other item was damaged too and partial refund offered was not worth accepting | service words | refund
Currys | 21195619 | 2021-02-05 11:38:08 | The printer didn't arrive wrapped - so unfortunately the box got some rain on it apart from the label glued in the original box. Would expect to have it wrapped. | service words | Didn't arrive
Currys | 21171463 | 2021-02-03 13:11:51 | I bought a TV on 06-01-2021.its not working from 02-02-2021.No Sound and Picture.i contacted the Currys customer care service.but I didn't get a proper solution. | service words | Didn't get
Currys | 21218891 | 2021-02-08 16:21:07 | Although Amazon was just slightly cheaper and had next day delivery, I prefer to support the retailers out there when I can and am happy to wait a few more days. | service words | amazon
Currys Ireland | 21178963 | 2021-02-04 12:00:31 | Very good with cell phone but we did order tablet and did not get it how ever currys send us free vocher worth 30 [NAME] so we are quite happy and thanks to currys | service words | did not get
Currys | 21177931 | 2021-02-06 13:37:37 | It's compact so it doesn't take up much space. I don't have to put my foot on the hoover to release the handle so due to a disability I have that is much easier. | service words | don't have
Furniture123 | 21233317 | 2021-02-10 10:05:39 | It arrived with damaged corners. I was sent 1 replacement panel tho there were 4 damaged. The replacement also has damage to the corner. I have not built it yet. | service words | have not
Currys | 21206177 | 2021-02-08 08:21:17 | My old tv went for repair with [NAME] and Never came back, know how's information and communication regarding the repair I could only rate as a Abysmal at best. | service words | never came
Laptops Direct | 21152188 | 2021-02-03 10:10:53 | Main problem was the Response App wouldn't register the phone as Senior so couldn't control it from the app. So no idea how one would add credit to Pay as you go | service words | no idea
Currys | 21211222 | 2021-02-08 13:51:23 | Not got all platforms on there e.g. [NAME] and when pulling through programmes you might like it doesn't seem to offer suggestions on things like BBC or channel 5. | service words | not got
Currys | 21163070 | 2021-02-04 17:23:28 | The is item was out of stock at my local store. [NAME]'s had it delivered to my local store for no extra cost.  [NAME] was delivered to store on time. Very pleased. | service words | out of stock
Appliances Direct | 21182558 | 2021-02-04 16:34:00 | I READ UP ABOUT THE MODEL. RANG UP. PAID  ON LINE AND IT WAS DELIVERED REALLY QUICKLY     I DID'NT NEED HELP BUT I KNEW IF I DID THERE WAS A GOOD SUPPORTING TEAM | service words | paid
Currys | 21151731 | 2021-02-03 08:17:27 | The step count accuracy isn't very good. For the price of the band and compared to other products of similar price I feel the step count should be more accurate. | service words | price of
Currys | 21205340 | 2021-02-08 06:52:34 | Me being a bit of a perfectionist, just a perfect picture really . It's very good don't get me wrong , but I was expecting perfection after reading the reviews . | service words | reviews
Currys | 21227559 | 2021-02-09 12:19:22 | Better than advertised. One of the few things in this life that are better than you can imagine! Carts are durable and its so much fun setting up your own tracks! | service words | advertised
Currys | 21148979 | 2021-02-03 10:23:59 | Excellent value and easy to use as controls mirror [NAME]. Replaced an elderly Sony [NAME] and now extremely happy with the decision to purchase this TV | service words | amazon
Currys | 21159014 | 2021-02-04 14:44:47 | WebOS is terrific. Has all major streaming services. Perfect for bedroom. Love that the remote has Netflix and Amazon and none of the minor/lesser known services. | service words | amazon
Currys | 21157566 | 2021-02-04 18:12:25 | First delivery went missing via Royal mail,  got in touch with [NAME]'s via internet chat.  Solution provided was not great and a further delay in getting product. | service words | delay in
Currys | 21215714 | 2021-02-08 09:12:54 | Ordered for collection from store, didn't receive an email to say was ready to collect, I had to contact customer services a number of times to chase the item up. | service words | didn't receive
Currys | 21169634 | 2021-02-05 07:04:31 | Price, is expensive, but you will get your money back and save if you use your printer alot as the ink lasts a long time so you don't have to keep buying new ink. | service words | don't have
Currys | 21216207 | 2021-02-08 21:22:40 | However, it locked me out and as I don't have an iPhone or know what ITunes is, I could not get access to use the device again, so had no choice but to return it. | service words | don't have
Currys | 21224411 | 2021-02-09 09:13:49 | Quick and easy to set up and use. Got this so I can email my sons school work to be printed straight to the printer while I'm out working. Does the job perfectly. | service words | email
Currys | 21208629 | 2021-02-08 19:49:10 | I marked customer service down as I have not had a reply to my query re the extended. guarantee paperwork. I have however now received the paperwork ai was after. | service words | have not
Currys | 21208902 | 2021-02-08 07:00:11 | Very solid (on a wooden floor). Good looking. Deep and wide enough to hold large hi-fi separates. Not used for TV. Instructions clear and easy enough to assemble. | service words | not used
Currys | 21241104 | 2021-02-10 20:48:02 | Only difference was that this item was collected - due to the present [NAME] situation.  Ordered over the 'phone and collected as arranged - simple and it worked ! | service words | present
Currys | 21235577 | 2021-02-10 11:28:46 | Laptop faulty had to chase you for refund and asked your employee and he promised to email me when he had sent refund that did not happen so very poor experience. | service words | refund
Currys | 21214261 | 2021-02-07 18:58:30 | I am very pleased that I can wash 9 kilos of laundry with a spin speed of 1600 rpm. I am also pleased the complete wash cycle is a lot shorter than my old machine. | partial match | 0
Currys | 21214200 | 2021-02-08 10:06:11 | We use this to record TV programmes on our new TV. It works well and is lightweight so it just hangs behind our wall mounted TV and you wouldn't know it was there. | service words | Wouldn't know
Appliances Direct | 21172254 | 2021-02-03 14:16:13 | The experience was good. The ordering was simple . The only problem was the delivery as it did not arrive on the scheduled day and communication about it was poor. | service words | did not arrive
Currys | 21240557 | 2021-02-10 18:32:32 | You have a good range of everything. What I don't like I wanted a new printer, but you don't have any for home delivery and you cannot collect from the store. ???? | service words | don't have
[NAME] | 21174082 | 2021-02-05 10:10:17 | They are not a light as other trainers I have snd not as spongy under foot. I don't know how waterproof they are as not had the opportunity to try them in the rain | service words | don't know
Currys | 21205699 | 2021-02-08 09:00:28 | Really good, lots of space in the freezer section. Water dispenser works well. Don't know how good mechanically it is, hope it lasts a few years but so far so good | service words | don't know
Currys | 21226719 | 2021-02-09 11:11:56 | Ordered product, got a text/ email when order had been received by company and with an order number, got an email the day after to say it was ready for collection. | service words | email
Shark | 21161076 | 2021-02-04 11:48:52 | Could not be easier after failed attempt to buy same machine from [NAME]. Machine was delivered to our house in Scotland within 30 hours of order being placed. | service words | failed
Appliances Direct | 21172465 | 2021-02-03 14:33:46 | Concealing wires. Mine is wall mounted with sound bar and  above it so it is not easy to conceal wires although I accept that is not an issue with the fire itself. | service words | fire
Currys | 21195880 | 2021-02-07 14:47:30 | It's soooo powerful and amazing and I have not had any problems with it and hair never ever has gotten stuck absolutely happy with my purchase with many bits to it | service words | have not
Currys | 21182266 | 2021-02-05 10:20:19 | [NAME] a little short and stiff and can pull cleaner over when upright a bit too easily. I purchased this as a sale item I would not have paid the full price for it. | service words | paid
Currys | 21170724 | 2021-02-03 12:23:07 | The rose gold handle +the way it lights on the switch button this is the 2nd one we have purchased as we brought one as a present for a friend she loves it as well | service words | present
Currys Ireland | 21230193 | 2021-02-09 15:35:40 | Great quality product, it is neat and well made. It was a birthday present for my son and he loves it. Also great service, ordered and delivered within a few days. | service words | present
Currys | 21218539 | 2021-02-08 11:53:48 | Software was not activated by the warehouse when item dispatched.  Took over two weeks to rectify the situation.  10% refund for inconvenience received gratefully. | service words | refund
Currys | 21235396 | 2021-02-10 11:16:30 | If I get a TV without a cracked screen that I can see I may write down a better review about the product so I would like a replacement for the original I sent back | service words | review
Currys | 21221052 | 2021-02-08 17:58:23 | Used it for about a month and has improved my Virgin 200mb speed by 80%. Haven't had drop outs like I used to get constantly with hub 3.0. Can't fault it right now. | partial match | 0
Currys | 21235711 | 2021-02-10 11:35:06 | defrost is  a bit odd and either works instantly or it is hard to judge how long to use it.   I am used to a larger 800 machine though. So timing a bit hit and miss | partial match | 0
Appliances Direct | 21208145 | 2021-02-06 17:40:19 | Have had a number of appliances to date and everything has been excellent. Suggested to use appliances direct for someone else who was also pleased with the service | service words | appliances direct
Admiral [NAME] | 21198044 | 2021-02-05 13:43:24 | My case handler was very nice and helpful, she explained everything very well to me and left no room for confusion after our phone call. 10/10 for customer service! | service words | customer service
Currys | 21163967 | 2021-02-04 13:36:18 | [NAME] perfect size for touch typing.  Screen good size and clear.  Easy to move between documents and e-mail.  Very good value for money and extremely happy with it. | service words | e-mail
Currys | 21172906 | 2021-02-03 15:20:32 | you did not send a receipt for the purchase either included in the printer pack or on my email. I purchased an extra ink and care plan and i di not see any of this. | service words | email
Currys | 21211026 | 2021-02-07 10:43:10 | Great service, i asked for a reminder when the telescope was back in stock.  Within a week i received an email and ordered right away.  The scope arrived in 2 days. | service words | email
[NAME] | 21198784 | 2021-02-05 14:48:51 | Really efficient and easy.. Disappointment was the state of the box when it arrived as it had been ripped open previously. Would not have accepted if it was a gift. | service words | gift
Currys | 21228506 | 2021-02-09 15:37:38 | Print speed is terrible - takes 2 to 4 minutes to print one (black ink) page.   Am about to run out of black ink (HP305) and nobody has it in stock. This is absurd. | service words | in stock
Currys | 21235150 | 2021-02-10 10:58:23 | My model should have come with a displayport as it says on the description but mine didn't have one fitted. You would think for the price it would be 100% spot on... | partial match | 0
Currys | 21173991 | 2021-02-03 15:28:50 | Didn't receive order confirmation email, nor ready for collection email.   Attended the store anyway - staff were very helpful and found my order without difficulty. | service words | Didn't receive
Currys | 21154060 | 2021-02-04 07:31:05 | A little noiser than the Penguin style. I would lose the red electrical lead & go back to black, I almost didn't buy it as red just doesn't go with my colour scheme. | service words | didn't buy
ID Mobile | 21176548 | 2021-02-04 08:12:52 | Everything was easy and smooth. The app and website work well for tracking. It was a new number, so we don't know how well transfers work but hopefully we will soon. | service words | don't know
Currys | 21199583 | 2021-02-07 10:47:25 | Great ordered them click and collect was ready to collect really quickly , the lady came to the car got the order number and then brought the item to us, very smooth | service words | order number
Currys Ireland | 21218702 | 2021-02-08 12:00:11 | Generally my experience has been good.  Goods were delivered on time. Can be frustrating at times when items of interest are advertised on-line but are out of stock. | service words | out of stock
Currys | 21177943 | 2021-02-04 10:06:24 | Had to contact helpline to ask a few questions about product advisor very pleasant and helpful. Delivery man on time and cheerful even though it was a Saturday night | service words | questions
Laptops Direct | 21222999 | 2021-02-08 20:13:29 | Good experience, customer care team was friendly and they were on top of the situation. Didn't have to do much explaining for them to understand the questions I had. | service words | questions
Currys | 21186404 | 2021-02-07 14:52:11 | I cannot fault Currys for their handling of this.  I arranged the return on-line and it was picked up a couple of days later.  The refund arrived shortly after that. | service words | refund
Currys | 21182692 | 2021-02-05 10:28:50 | Really thought this was not powered by a plug socket, but it is. It is not described well in the product info. Bought this online and it was not what I was expecting. | service words | described
Currys | 21159024 | 2021-02-04 14:15:26 | Ordering from Currys has never failed for me.  Their prices of Switch games are usually competitive - especially when there is a sale or discount codes are available. | service words | failed
Currys | 21224165 | 2021-02-09 08:46:34 | [NAME] could be easier to read in bad light. However I have not had any problems, but beware if you have trouble with your eyesight. Pavilion could rectify this easily. | service words | have not
Currys | 21237680 | 2021-02-10 15:04:05 | After a few weeks I still haven't got the start button right - hold it for too long or short and it doesn't start. It feels soft - could do with a more positive push. | service words | haven't got
Tesco Mobile | 21183216 | 2021-02-04 18:36:59 | Very friendly, gave clear info, polite cold call (I am a long time customer). Called back when I asked them to as I wanted time to look at options and compare phones. | service words | info
Currys | 21172184 | 2021-02-03 14:10:11 | Sadly, the laptop never arrived. Waited nearly a month for it to turn up during which could not contact currys and received no updates. In the end requested a refund. | service words | never arrived
Currys | 21202477 | 2021-02-06 09:37:09 | Main reason for choosing Currys was they had them in stock for delivery within a couple of days but other retailers only had more expensive models that we didn't want | service words | retailers
Currys | 21182224 | 2021-02-06 13:57:16 | Our telly did not come with Youview as advertised and as described in the manual.  I finally spoke to Sony who explained it was an older model and didn't have Youview. | service words | Did not come
Currys | 21178740 | 2021-02-05 10:39:06 | Bought it for my 13 year old grandson for doing home schooling. He loves it. I don't know much more than that. It seems to be doing a good job. He's happy and so am I. | service words | Don't know
Appliances Direct | 21229150 | 2021-02-09 16:07:48 | Web site easy to navigate.  Really need more emphasis on installation limitations.  Customer service by Appliances Direct is great.  In my case they were very helpful. | service words | appliances direct
Currys | 21169254 | 2021-02-03 10:58:19 | Horrible- confusing advice, almost robotic in what they said. Did not give full information about refund process, and still have not had refund credited to my account. | service words | did not give
Currys | 21226028 | 2021-02-09 10:42:11 | The ink truly does last and you don't have to get a whole cartridge when just one colour runs out. The print quality is as good as any inkjet I have owned in the past. | service words | don't have
Currys Ireland | 21218537 | 2021-02-08 11:53:47 | I ordered toner and it was due to be delivered on 18th January 2021.  Contacted them by email on 22/1/21 to advise toner hadn't arrived and have yet to receive a reply | service words | email
Currys | 21165010 | 2021-02-04 14:18:28 | The fan oven function wasn't clearly marked on the dial on the oven only the steam clean function so i was confused if it that was the right setting for just fan oven. | service words | for just
Appliances Direct | 21213584 | 2021-02-07 15:42:16 | Paid extra for next day delivery by DPD as I needed it urgently for work, phone turned up 3 days later forced through the letterbox by Royal Mail in a filthy jiffy bag | service words | paid
Currys | 21206659 | 2021-02-08 08:53:13 | I can't use them for phone calls. I can hear only from one ear (mono) and form the other side they can't hear my voice clear. Tried everything, and of course no refund | service words | refund
Currys | 21213514 | 2021-02-08 13:15:40 | Currys are very helpful and the service is good. If you have a product that is no good they well accept it for a refund. I really cannot fault Currys customer service. | service words | refund
Currys | 21231392 | 2021-02-09 20:27:26 | Probably like most people have used currys  a few times with no issues . very simple process to get a refund for online items if required . Helpful customer services . | service words | refund
Currys | 21234951 | 2021-02-10 10:46:12 | VERY quiet. Looks great. Different cycle options. Always clean clothes. Great price. 1400 spin available on most cycles. 90° temp available on most cycles. Sturdy draw. | partial match | 0
Currys | 21239799 | 2021-02-10 16:19:41 | Could be a lot quieter on the spin, especially at 1600, overall build could be a bit more sturdy   otherwise so far good product   only had the machine for a few weeks. | partial match | 0
Appliances Direct | 21154303 | 2021-02-03 10:33:37 | First TV arrived with huge crack in screen. Appliances direct arranged collection and after a few days a new TV was sent. No arguing or hassle. Good aftersales service. | service words | appliances direct
Currys | 21205762 | 2021-02-06 12:57:28 | I bought from Currys because their website info on the product was the most complete and price was quite competitive, the special offer bundle offer clinched it for me. | service words | bought from
Currys | 21226303 | 2021-02-09 12:00:31 | due to covids unable to contact anyone about the problem i was left with, installers didn't give me any idea how to use machine, it took a week to sort out the problem. | service words | give me
Currys | 21224663 | 2021-02-09 09:30:37 | I have no problem with [NAME]'s other than usually products on their website are out of stock for collection or home delivery. Why advertise if you don't have it anyway? | service words | out of stock
Currys | 21218947 | 2021-02-08 18:41:00 | Finally I can stop buying batteries. Bought these as a present for a teenager who used to go through so many duracell batteries, this should save me about £8 a month :) | service words | present
[NAME] | 21161928 | 2021-02-04 14:53:07 | [NAME] was easy to deal with. It is just unfortunate that in this instance the product in question was not of the quality I would have expected or wished for. | service words | question
Currys | 21179788 | 2021-02-04 11:44:03 | Customer services are useless,no direct number to contact them,automated phone options are a total pain,unhelpfull,, quick enough to take you money but not to refund it | service words | refund
Currys | 21215912 | 2021-02-09 07:12:13 | Less than 20 days the graphic card stoped workings, and also the laptop came with defects on the screen on left side, now I just waiting my refund to buy another brand. | service words | refund
Currys | 21174025 | 2021-02-03 15:34:31 | -Didn't get the option of physically looking at various models because store was locked down due to Covid-19 - Animal cleaner wasn't really the model I would have chosen | service words | Didn't get
Currys | 21203149 | 2021-02-09 06:40:57 | i could not get any discount on line. there are no good offers online.  i bought 3 items and i did not get any discount over 950 pounds spent but not a single good well. | service words | did not get
Currys | 21210833 | 2021-02-08 15:28:47 | Did click and collect, however on collecting the website didn't recognise the curry's collection order number they gave me, needed a member of staff to sort out problem. | service words | order number
Currys | 21185413 | 2021-02-07 17:21:50 | Good tank printer which should cut cost of ink supplies. This should offset the higher price of the printer provided it proves to be reliable. Relatively easy to set up. | service words | price of
Currys | 21227707 | 2021-02-09 12:35:59 | Good customer service SO FAR.  If my replacement lap top arrives in good time and with a useable microphone then I would be able to answer this question more accurately. | service words | question
Tesco Mobile | 21229794 | 2021-02-09 14:55:00 | Answered questions about the app, recommended something based on my preferences and within my budget. Told me about the promotion for data, explained everything clearly. | service words | questions
Currys | 21168482 | 2021-02-04 19:34:21 | Love the tracker aspect, I've seen reviews that say it's hard to see in bright sunlight but I haven't had a problem with this- you can adjust the brightness on the watch | service words | reviews
Currys | 21214552 | 2021-02-08 13:38:00 | I found it much easier to set up with iOS and iPhone than I expected from other reviews .   It prints well and the reservoirs are economical and environmentally friendly | service words | reviews
Currys | 21204700 | 2021-02-06 11:39:10 | Good printer.. Extremely easy to connect and install..  Does the job.. Total value for money.. Highly recommended if you need it for home and less than 100 prints a month | partial match | 0
RDO | 21206275 | 2021-02-08 07:56:33 | RDO showroom is huge - easy to choose one. They offered a huge discount when we ordered several kitchen appliances for our house refurbishment work. We saved over £1,300! | partial match | 0
Currys | 21224372 | 2021-02-09 09:09:27 | Printing is so intermittent. You don't know whether what you are wanting to print will actually print. Set up with several computers and devices but rarely will it print! | service words | Don't know
Shark | 21167874 | 2021-02-03 09:50:45 | Overall excellent. A part was missing from my box but after one email the issue was resolved immediately and part arrived in 2 days. Perfect service and product as usual. | service words | email
Runners Need | 21204862 | 2021-02-06 11:51:19 | The transaction was as expected, delivery was on time and the package was intact and in new condition as expected. Email updates we're accurate and just the right amount. | service words | email
Currys | 21215683 | 2021-02-08 09:06:57 | Click and collect during lock down. Followed link on email when arrived at Currys. Didn't need to get out of my car. The man even put it in my boot for me.  Great service | service words | email
Currys | 21174077 | 2021-02-05 07:47:51 | Excellent coffee, easy to use and a bargain when we got it on sale. Plenty of options to customise to own preferences but the standard settings also deliver great coffee. | service words | got it
Currys | 21221902 | 2021-02-08 16:33:26 | this was for my son who is 11 years old, we got it from bexhill currys as they only had purple one there but he didnt mind what colour he had (out of the 3 to chose from) | service words | got it from
Currys | 21200801 | 2021-02-07 15:06:18 | Easy to find apps great picture. Remote is self explanatory easy to use. Good sound and you have bonus of Alexa and google. Easy to use Alexa, I have not used google yet. | service words | have not
Currys | 21183277 | 2021-02-07 14:29:16 | Still haven't got my £40 cashback Winter deal from Canon. They keep making lame excuses about the 'unavoidable' delay in paying me. Not a good way to do business. BEWARE! | service words | haven't got
Currys | 21239785 | 2021-02-10 16:19:39 | Much better pricing than I expected. Easy to do returns (item was collected from me). Generally good customer service as my item went missing and they dealt with it well. | service words | item went
Currys | 21186248 | 2021-02-05 10:35:55 | The advisor I spoke to when my TV got a fault, had no comprehension of my details or what needed to be done, and kept telling me about repairing a TV that was 5 days old. | service words | my details
Currys | 21165748 | 2021-02-03 00:10:05 | Slight problem that I ordered online and was not asked for a mobile number so I could not phone to say that I was waiting outside by phoning the link that I was not sent. | service words | not sent
Currys | 21179820 | 2021-02-04 11:44:11 | Refund process was way longer than informed. Had to chase to then be told it would be up to 21 days as the item had been misplaced even though I had done all from my part | service words | refund
[NAME] | 21229914 | 2021-02-09 15:06:40 | The items are good quality. It was reasonably straightforward to refund my original purchase and buy something else. Great turn around time between ordering and delivery. | service words | refund
[NAME] | 21197680 | 2021-02-05 13:17:54 | Other than my experience with ordering the correct size (see above) - and the annoyance of having to pay for a return for an expensive product - it was a good experience. | service words | see above
Ebuyer | 21221616 | 2021-02-08 15:52:38 | I did contact [NAME] as it didn't arrive next day as it should have, but it did arrive the next day, putting that down to the miserable weather we were having at the time. | service words | ebuyer
Currys | 21152712 | 2021-02-03 10:21:21 | Initially contacted about dangerous tumble dryer and was asked if I would reconsider if I took a 10% discount ... no way as it was a dangerous item With possible fire risk | service words | fire
Currys | 21225948 | 2021-02-09 10:32:26 | I still have not had any reply to my contacts with Customer Services, this has been going on since 20/1/2021, two days after this useless piece of equipment was installed. | service words | have not
Currys | 21226594 | 2021-02-09 11:06:53 | brilliant only problem is I purchased a 3 year replacement guarantee but have not received any paperwork re said purchase.(which I believe was to be sent to me separately) | service words | have not
Hyundai Canada | 21199030 | 2021-02-05 15:22:30 | Nothing that I am presently aware of but I am disappointed that I haven't received my winter mats yet. My summer mats are not meant for the salt and will be hard to clean. | service words | haven't received
Appliances Direct | 21209680 | 2021-02-07 08:50:41 | Item was not in stock and was not delivered on the day it was expected. No correspondence from Alliance Direct after waiting in all day. Got a refund and bought elsewhere. | service words | not in stock
Currys | 21205116 | 2021-02-08 08:40:58 | Have bought two laptops recently and due to Acer being out of stock my second was  a Dell with approximately similar spec. Dell far superior in terms of quality and speed. | service words | out of stock
Currys | 21177463 | 2021-02-04 09:36:01 | The only bad thing about the delivery is, I paid for them to take my old fridge and new packaging, they took the old one but did not take the packaging the new one came in | service words | paid
Currys | 21234501 | 2021-02-10 10:21:29 | Even at this time, When not sure on what I needed, or had a question. I love the talk to someone online. Who was like talking to someone in the store. Love it. Thank you . | service words | question
Currys | 21178773 | 2021-02-04 10:48:59 | When I contacted customer services, the lady I spoke to was very helpful and spent lots of time trying to solve the issues before actually offering the refund or exchange. | service words | refund
Currys | 21153202 | 2021-02-04 08:05:31 | less than 2 weeks old and have had [NAME] out to fix a loud clicking the machine had developed. Was told this was normal..... I'd have been better off saving £600 on a Bosch | partial match | 0
Appliances Direct | 21213690 | 2021-02-07 16:10:09 | I have purchased various electrical items from Appliances Direct and have always been happy with the description, delivery times quoted and the appliances when they arrive. | service words | appliances direct
[NAME] | 21198669 | 2021-02-07 14:14:17 | I've previously bought from a store, & was reticent about buying online - there was no need to be. Online have excellent buying guides & videos. Well done Cotswold Outdoors | service words | bought from
Appliances Direct | 21213272 | 2021-02-08 11:48:20 | We have a 20 year old dehumidifier with same size tank. The New one sucks a full tank three times faster.  With faulty parts the customer service and returns was very easy. | service words | customer service
Currys | 21177111 | 2021-02-06 17:57:23 | Prints straight from phone Wireless, Uses Bluetooth/[NAME]  Has a separate email and [NAME] code (so you don't have to give out personal one to anyone needing to print) Compact | service words | email
Currys | 21178326 | 2021-02-06 13:23:34 | Customisable clock face and menu. Accurate GPS, Stephen, links well with your fitbit app. Links with you social media and email notifications. On wrist calls is useful too. | service words | email
Currys | 21221750 | 2021-02-08 18:06:47 | very happy, easy to order on line, had email confirming and advising on delivery, delivery men very nice and polite , phoned ahead. yes would be happy to recommend [NAME]'s. | service words | email
BT Shop | 21222386 | 2021-02-09 07:00:57 | Product can show to close and to far away.  Can be ok for long  periods. Either BT broad band or this product is not up to scratch. [NAME] interested in feedback from BT. | service words | feedback | complaint_not_a_review
Currys | 21219276 | 2021-02-08 12:42:48 | I'm working from home and ordered a new mouse and keyboard, apparently the items were lost in transit. No fault of my own but it's now been 5 weeks and still not delivered. | service words | lost in transit
[NAME] | 21240373 | 2021-02-10 17:57:50 | The first one was a bit big, I ordered a smaller one and it came quickly.  I returned the first one and the money was paid back into my account in days.  Satisfied customer | service words | paid
Currys | 21156225 | 2021-02-03 09:21:01 | Delivered on specified day and within time slot given by courier. After a lot of research [NAME]'s was by far the most cost effective retailer to purchase this product from. | service words | research
Currys Ireland | 21208999 | 2021-02-06 23:23:37 | Good and excellent, the delivery date and time was accurate nothing changed am impressed with curry's pc World. I have 100% mines free whenever am to order anything anytime. | partial match | 0
Currys | 21231314 | 2021-02-09 18:23:01 | We bought 2 one ok second one doubles everything you  fo  eg 1000 steps on one 2000 on the other. We have tried them separately and both on one arm still double the results! | partial match | 0
Currys | 21178220 | 2021-02-04 10:18:44 | My tv was loss ??? But signed for on the date of delivery but I didn't get it ,2 hours of Facebook message ? not your customer service to have it re delivered 2 days later . | service words | Didn't get
Currys | 21196155 | 2021-02-07 15:00:34 | Due to the current pandemicthings are a bit different where we prefer to see before we buy you can't really do that .But the website gives you all the information you need . | service words | can't really
Currys Ireland | 21186688 | 2021-02-05 10:55:02 | Product arrived almost a month after it was supposed to. Received 3 messages and different time stating it's arrival, to which it didn't arrive. Won't buy again or recommend | service words | didn't arrive
Currys | 21168578 | 2021-02-03 10:27:25 | Got emails stating date of delivery but item never came . Contacted customer service and that was both informative and insulting towards me and very rude even hung up on me. | service words | emails
Currys | 21200126 | 2021-02-07 12:22:14 | On day one the dishwasher leaked all over our floor, we got it repaired and two weeks later we discover it has been leaking under our floorboards damaging our kitchen floor. | service words | got it
Currys | 21218759 | 2021-02-08 15:50:19 | Freezer drawers feel flimsy on mechanism I still have no idea what options mean for MyZone No flay tray for ice  Objects fall from top freezer shelf down the back too easily | service words | no idea
Currys | 21225277 | 2021-02-09 10:37:43 | Cooks really evenly even if the shelves are close together. Really spacious inside, heats up quickly. Not used the pyrolytic cleaning yet but everything else has been great. | service words | not used
Currys | 21148572 | 2021-02-03 09:50:22 | Actually put some ink in the cartridges supplied lasted for only 5 prints and now can't buy the ink anywhere as all out of stock so have a printer that does not work useless | service words | out of stock
Currys | 21178042 | 2021-02-04 10:12:29 | Original printer came back as out of stock after ordering to collect. Ordered this alternative.  Maybe a free delivery service might be worth considering during the pandemic | service words | out of stock
Currys | 21234878 | 2021-02-10 11:18:04 | Cartridges have a tiny capacity and the replacements are out of stock almost everywhere.  The printer constantly jams/loses connection/paper feed errors for unknown reasons. | service words | out of stock
[NAME] | 21153509 | 2021-02-03 08:22:05 | When you order from Cotswold they guarantee next day delivery. As soon as you have paid you receive an email using covid as an excuse saying delayed delivery by several days | service words | paid
Currys | 21183964 | 2021-02-04 23:01:01 | Ordered the bundle and paid for next day delivery but only the toaster arrived. Called up and the lady was very helpful and solved my issue and refunded the delivery charge. | service words | paid
Currys | 21226086 | 2021-02-09 10:57:11 | easy to use, water and fluff  removal couldnt be easier.  love the dryer and wish i hadn't paid for a washer dryer combo first as it was so awful had to buy a dryer anyway ! | service words | paid
Currys | 21167055 | 2021-02-03 08:45:29 | I bought this tv as a present in the first week of January and I'm still waiting on a refund such a poor service and nobody seems to know how much longer my refund will take | service words | present
Currys | 21234204 | 2021-02-10 10:08:56 | Was not updated when item was delivered [NAME] couldn't be found Return was easy  Was told 3 different timescales for refund No customer service could give me straight answers | service words | refund
Ebuyer | 21181270 | 2021-02-04 13:21:48 | Order was delayed (I suspect because it included a pc with a video card). But customer service kept in touch. [NAME] at how difficult it was to be able to write a review, | service words | review
Currys | 21175209 | 2021-02-03 18:42:14 | Easy to view all product information and reviews. Had some issues trying to pay with [NAME] so used card payment instead. Not sure if that is an issue with [NAME] or Currys. | service words | reviews
Currys | 21232296 | 2021-02-10 07:14:43 | Dial is too light, hardly visible, small compare to what it looks in advertise.  Kids get frustrated since it is difficult to see what's on dial.   Finally, product returned. | service words | advertise
Currys | 21233338 | 2021-02-10 09:13:40 | I can't print using google cloud despite the fact it was advertised as being google cloud ready! Chrome books are finished now. I wouldn't buy it again for this reason alone. | service words | advertised
Currys | 21199489 | 2021-02-05 16:11:42 | easy to place a order and always get emails/texts to let you know whats happening with your order delivery people always ring before delivering and are always nice and polite | service words | emails
Currys | 21160460 | 2021-02-04 10:41:30 | Amazing! Got a cheap old tv that is completely transformed with the chromecast. Use it most days for films, music, yoga videos. Got it a month and it's already paid it's way. | service words | got it
Currys | 21225668 | 2021-02-09 11:01:31 | So far, as I have not had this long enough to give a fuller review, the printer is performing very well. As expected, but really easy going so far. Just does the job, easily. | service words | have not
[NAME] (en-GB) | 21215202 | 2021-02-08 08:03:28 | Great range of reliable products. Difficult to get hold of because not stocked by major DIY chains (i.e. B&Q, Homebase etc.). A little expensive when compared to competitors. | service words | homebase
Currys | 21212431 | 2021-02-08 13:16:10 | Previous version was more user friendly. With this one, you touch a button, and an application disappears, or comes up and I have no idea how to restore to original settings. | service words | no idea
Currys | 21209410 | 2021-02-07 07:42:19 | Paid extra to have it delivered on a specific date when I would be home. Currys changed the date and I had to call and postpone delivery due to not being in for another week. | service words | paid
Currys | 21201385 | 2021-02-06 01:10:38 | The only bad side was that I thought you would take the old one away like you did for the one we bought from you once before. It is still outside our back door if you can help | service words | bought from
Currys | 21164229 | 2021-02-04 18:13:13 | People who are really into the Apple Ecosystem would really enjoy this product. But if you don't use Apple Music or if you don't have an iPhone, it is definitely not worth it. | service words | don't have
Currys | 21229562 | 2021-02-09 14:31:50 | Simple online purchasing, clear follow up delivery info and the delivery guys were very helpful, taking all the packaging and getting the freezer in position under the stairs. | service words | info
Currys | 21205153 | 2021-02-08 06:25:47 | Supply a spanner for packing bolts and adjusting feet ?I had to purchase one and for the price of machine they should supply spanner. Other than the minor glitch great machine | service words | price of
Currys | 21216409 | 2021-02-08 18:03:40 | Drying times seem good to me - was expecting worse from previous reviews - has fired everything I've needed including towels and sheets within 1.5 hours Like the energy saving | service words | reviews
BT Shop | 21221942 | 2021-02-08 21:20:34 | Had some issues setting it up, needed to email BT support and after a couple of email suggestions we found the settings that worked. It was worth the few hours to get it right. | service words | email
REVITIVE UK | 21237493 | 2021-02-10 13:36:12 | I sent an email asking as my mum had a blue badge would she qualify for the vat reduction, they replied that she would. I found them very speedy and helpful with there response | service words | email
[NAME] | 21232000 | 2021-02-09 21:08:50 | My feet look massive in them but a small price to pay for the comfort. I have an injured knee so have not run in them at all but day to day activity they are great. Just bulky. | service words | have not
Currys Ireland | 21195760 | 2021-02-05 11:44:31 | Ordered this printer with 3 extra cartridges   Printer arrived and the cartridges haven't   Have contacted customer service twice since and haven't received any response at all | service words | haven't received
Currys | 21205532 | 2021-02-08 07:09:58 | Accessories like Earphones not received. There should be better deals/ extras like virus protection and windows loaded esp as this is quite expensive even for the children use. | service words | not received
Currys | 21169214 | 2021-02-05 10:02:15 | Had no choice as paid with a gift card that took weeks to get back from a failed order with Currys in December 2020.  Certainly wouldn't have chosen [NAME] if I'd had a choice. | service words | paid
[NAME] | 21183784 | 2021-02-04 21:41:33 | Everything about ordering and delivery was fine. Returns could have been paid for in which case i'd have ordered two sizes and kept the best fit.Instead I'm sending size M back | service words | paid
Currys | 21179714 | 2021-02-06 13:27:57 | I should have done more research as the phone does not have a speaker button as our old one did and my husband is hard of hearing . Ring tone up to maximum but not loud enough. | service words | research
Currys | 21221548 | 2021-02-09 06:55:11 | It was quite difficult to obtain a price match number.  I felt  the price match research should have been done by curries once the name of 5he store had been provided to them . | service words | research
Currys | 21177278 | 2021-02-06 17:34:02 | Sound quality is simply 'ok'. Having read all the reviews I expected something a bit more involving and deeper. The quality sounds is no different to the TV, just a bit louder. | service words | reviews
Appliances Direct | 21172554 | 2021-02-03 14:39:54 | I have always purchased white goods etc from Appliances Direct and this is the first time I have personally complained to them.   As yet they have not responded to my complaint. | service words | appliances direct
Currys | 21181692 | 2021-02-06 19:54:00 | Would have liked another USB port. As I use it mains connected all the time as a desk top I keep getting messages about charging mode but no clear instructions as to what to do. | service words | keep getting
REVITIVE UK | 21212982 | 2021-02-07 13:40:44 | Very poor communication with some of your sales team especially [NAME]!! Took a lot of phone calls to eventually get my money back after my product never got delivered to me !!! | service words | never got
Currys | 21202005 | 2021-02-06 09:06:36 | Currys has very customer service support, they're very friendly. Response from Currys for any queries, enquiries tremendous. Returns and refund policies are very clear and easy. | service words | refund
Currys | 21218710 | 2021-02-08 18:38:02 | The size was deceptive reason I have ordered for a return. it was actually 52' inches and not 58' inches as advertised. the sound sometimes increases especially during adverts... | service words | advertised
box.co.uk | 21212347 | 2021-02-08 13:15:56 | Good price, look nice, comfortable, good build quality, decent sound for the price. Very happy. Normal audio jacks so you don't have to use USB and download any garbage software. | service words | don't have
Indesit | 21206370 | 2021-02-06 13:39:20 | Horrendous website. Tried to use chat, it doesn't work. No email alternative. Offers whatsapp but doesn't tell you the number. Tried to download the manual, website doesn't work. | service words | email
Currys | 21219812 | 2021-02-08 16:06:33 | Easy to buy and delivered as expected. It would be great not to get frequently contacted by Curry's staff offering me a warranty, pitching me a repair scheme or wanting feedback. | service words | feedback
Currys | 21214408 | 2021-02-08 13:19:34 | So easy to set up , the instructions were very simple. I'm always pretty rubbish at anything like this and I got it all set up very quickly !  Guidance is provided for each step. | service words | got it
Currys | 21199215 | 2021-02-07 14:41:28 | It does everything it says it does, haven't used all the programs yet but the ones I have have cooked lovely flavoursome food. Think this will be the most used item in my kitchen | service words | haven't used
Currys | 21187316 | 2021-02-07 15:03:55 | Quick service, paid extra £5 for next day delivery as I'm working from home, also includes a scanner which is an added bonus, and 20% code off a replacement cartridge. All good ? | service words | paid
Currys | 21196533 | 2021-02-05 12:39:33 | It's not Currys I have an issue with - it is the product. I took a risk in buying it as there were no reviews but I would like Currys to know I am disappointed with this product. | service words | reviews
Currys | 21221090 | 2021-02-08 16:51:58 | I found it easy to connect which I was worried about as seen plenty of reviews saying how hard printers are to set up.  The instant ink is brilliant notifying hp when ink is low. | service words | reviews
Currys | 21206076 | 2021-02-08 06:38:34 | This is a good laptop for under £500. The chipset is modern, fast and the machine boots up fast. Plenty of storage with 512GB. 8GB RAM also allows it to cope with moderate gaming. | partial match | 0
Currys | 21214456 | 2021-02-07 20:17:14 | Good choice of programmes, mixed load and colours are about 1 hour (even less if you choose 1 spin) which are fab!  Very quiet, good size drum and up to 1400 spin all a bonus too. | partial match | 0
BT Shop | 21170847 | 2021-02-05 07:48:02 | Requires  electric  socket  and  not an  extension  lead. Unless  you  have   a socket  near  the   BT  socket  you  cannot  use  it. It  didn't make  this  clear  in  the  advert | service words | advert
Appliances Direct | 21162863 | 2021-02-06 13:13:49 | 30% surcharge through customs which we were not informed about i have spent many thousands of pounds with appliances direct over the past 2 years but will not be using them again. | service words | appliances direct
Currys | 21182684 | 2021-02-06 19:46:06 | Originally ordered on line but did not get confirmation even though money had come off my card, however got in touch with curry's in web chat and reordered and collected from shop | service words | did not get
Currys | 21224602 | 2021-02-09 09:19:07 | The collect in the car park didn't work because the instructions given in the email weren't correct. People had to get out of their cars and go to the door and be handed the items | service words | email
Currys | 21224572 | 2021-02-09 09:14:15 | I always buy my products from Currys and from no where else due to the Excellent customer service and amazing bargain prices. It was a [NAME] for my Mother and she is happy with it. | service words | gift
Currys | 21219536 | 2021-02-08 13:00:54 | Sadly not as good as instore where we have not experienced problems. We got a rude customer services member who didnt seem very interested in helping us and eventually cut us off! | service words | have not
Currys | 21198767 | 2021-02-07 21:59:05 | Haven't got a problem with Currys, always got competitive prices on products, shame it's associated with carphone warehouse as not such a good customer service compared to Currys. | service words | haven't got
Currys | 21224267 | 2021-02-09 08:49:22 | This fridge is so bad. It leaks water constantly and all food is getting wet in the fridge. We have had two engineers out now and nothing has been resolved. Do not buy this fridge | service words | nothing has been
Currys | 21227945 | 2021-02-09 12:36:47 | I paid an extra £35 in case the door had to be changed to opposite side, but this did not need to get done. Do I get a refund?  I tried to contact [NAME], but did not get through. | service words | paid
Currys | 21158719 | 2021-02-04 14:17:30 | thoroughly professional, quick, efficient, more expensive than other retailers but reliability of service, payment, aftersales service, right through to delivery no faults at all. | service words | retailers
Appliances Direct | 21210629 | 2021-02-07 10:13:17 | I was initially put off by bad reviews online but my phone was a reasonable price compared to eleswhere. It turned up next day as paid for and was in perfect condition on arrival. | service words | reviews
Currys | 21216218 | 2021-02-09 06:12:58 | Read a few reviews stating that the sound was poor on this model, but I think those people need to get their hearing checked. The sound is great, the picture quality is fantastic. | service words | reviews
Currys | 21180779 | 2021-02-06 17:24:18 | For the renowned Hoover Brand it did not come up to expectation, it was poorly made and cheap at the price and cheaply made, Shame on Hoover for producing such an inferior product. | service words | Did not come
Appliances Direct | 21169348 | 2021-02-03 11:04:37 | Very disappointed that the collection of old items was cancelled, with the lame excuse that it was because of 'social distancing'. Surely this is equally applicable to deliveries ? | service words | cancelled
Currys | 21162465 | 2021-02-04 17:42:18 | Be good if I could get all my stuff from iPad to [NAME] but it don't have this on there and I find this bad because of the money it cost and I didn't know this before I bought the [NAME] | service words | don't have
Currys | 21198220 | 2021-02-05 14:00:03 | Bad and unprofessional staff over the phone, they hang off the phone on me in many occasion when they don't know how to deal with queries. Waiting time and handling calls is awful. | service words | don't know
Currys | 21150448 | 2021-02-03 11:24:03 | Good deal with 5 months free ink and £15 cash back . Also got it on a discount in sales making it effectively under £30 so very good deal and printer works well and good connection | service words | got it
Currys | 21178827 | 2021-02-05 10:41:55 | Looks a lot more expensive than it was, cooking is a dream with it (especially with a separate grill!), the defrost feature has saved meal times multiple times since we got it too. | service words | got it
Currys | 21177205 | 2021-02-06 14:03:00 | Paint round hob rubbing off with mild cleaner and soft cloth after first clean very disappointing considering I paid over 310 quid I expect the cosmetics to be a lot better quality | service words | paid
Currys | 21185344 | 2021-02-07 14:40:58 | This product forces you to enter your credit card details and sign up for automatic renewal before it will install.  I had already paid for the product so why do I have to do this? | service words | paid
Currys | 21224843 | 2021-02-09 09:32:19 | Extremely pleased with television however we ordered and paid for a package deal ,we received the TV but never received the wall bracket So had to pay for another bracket on amazon | service words | paid
Currys | 21230558 | 2021-02-09 16:25:23 | Order wasn't put through and unless I'd phoned it would not have [NAME] auctioned even though I'd paid for it. However please due to the current crisis I'm sure this was an oversight. | service words | paid
Runners Need | 21229206 | 2021-02-09 14:02:31 | I had to return my trainers for a bigger size and the person on chat explained how to do this, quickly, easily and effectively. Refund was quick to come through so I could reorder. | service words | refund
Appliances Direct | 21197506 | 2021-02-05 13:05:40 | I would use Appliances Direct again because they have an impressive range of any item you may be looking for, their prices are very competitive and the delivery is incredibly quick. | service words | appliances direct
Currys | 21158431 | 2021-02-04 18:14:52 | Amazing drone (SUAS) perfect for beginner and pro alike. Don't have a bad word to say about this drone and given the rule changes from December this opens up a lot of possibilities. | service words | don't have
Furniture123 | 21197597 | 2021-02-05 13:11:52 | I was refunded the cost of the fire after I had received it so I repaid for it, furniture 123 were going to refund it again. It was all quite confusing but got it sorted in the end. | service words | fire
Currys | 21215760 | 2021-02-08 19:47:04 | General set up is fine but connecting to a [NAME] signal is tricky. Just check out YouTube and everyone is asking questions as to how to make it easier for JVC units to get connected! | service words | questions
Currys | 21225620 | 2021-02-09 10:19:51 | Not very impressed as Customer service advised  me that the laptop I bought Would be able to run vr on it but it does not other than that they where quick to respond to my questions | service words | questions
Currys | 21216532 | 2021-02-08 20:32:54 | [NAME] works well and reliably, as it is a physical switch rather than an electronic one. I had previously bought an electronic one online from another retailer but it did not work. | service words | retailer
Currys | 21183792 | 2021-02-04 21:41:35 | Sound Quality just adequate. For some DVDs, I have the TV on 100% = Full volume. However, this is OK because at 100% the Sound Quality isn't distorted, and is just about loud enough. | partial match | 0
Currys | 21233936 | 2021-02-10 11:39:01 | Sound was appalling on all sources, don't know if this was a problem on my TV. Picture only adequate as far as I could see before I decided to return it because of the sound problem. | service words | Don't know
Appliances Direct | 21210431 | 2021-02-07 10:01:20 | I've been buying from Appliance Direct since 2012 and they've never let me down yet.  Always good customer service and prompt delivery.  I hope they keep on doing what they're doing. | service words | appliance direct
Currys | 21210979 | 2021-02-07 10:37:11 | Bought from Currys quite a few times now and have never been disappointed. I was kept informed throughout on the delivery of my machine to store. The pickup was safe and contactless. | service words | bought from
Currys | 21147686 | 2021-02-03 10:01:43 | The Machine did not arrive with detailed instructions and this needs to be recvonsidered . I have a flat kitchen floor , however at the spin cycle the noise is louder than expected . | service words | did not arrive
Buy it Direct - Ireland | 21207898 | 2021-02-06 16:48:05 | My delivery date was delayed by a week because I received an email saying that I had returned my product and one saying that my replacement was ready, even though I never returned it | service words | email
Currys | 21228469 | 2021-02-09 13:14:23 | Sent email reference paying for installation, only for delivery man to put plug into socket, he hadn't even switched plug on, anyone can put a plug into socket, terrible price to pay | service words | email
Ebuyer | 21160628 | 2021-02-04 13:43:15 | There should be graphic on all processors, if someone wants to buy one always buy with graphic built in. There is no stock for GPU now days so i had to wait a week for it built my pc | service words | no stock
The Jewellery Channel | 21175884 | 2021-02-03 21:43:38 | I placed an order for 3 items and paid extra for faster delivery, however the items were delivered 2 days late, so I might as well not have paid the extra.  Everything else was fine. | service words | paid
Currys | 21227122 | 2021-02-09 11:44:44 | I purchase the fortnite limited edition still haven't recieved it, and have been informed that I won't receive it as they have been discontinued and am still waiting on a replacement | service words | recieved
Currys | 21157952 | 2021-02-04 16:35:25 | We returned product for refund purely due to it having Led screen which can only be seen clearly from limited angles. Everything else is fine but ASUS please give it a decent screen. | service words | refund
box.co.uk | 21234319 | 2021-02-10 10:15:09 | Good company. I was kept informed of the shipment progress, which was delivered earlier than expected. My Yale alarm system was cheaper on [NAME] than the other major on line retailers. | service words | retailers
Currys | 21204520 | 2021-02-06 11:32:51 | I had rubbish experience ...I ordered a month ago mouse pad but didn't get yet and your costumer service is terrible...no email ..no sms about order and didn't get any information yet | service words | Didn't get
Mattress Online | 21237522 | 2021-02-10 13:36:17 | We have bought from Mattress Online twice before and can definitely recommend them. Customer service keep you informed of delivery and on the morning of delivery give you a time slot. | service words | bought from
Currys | 21169654 | 2021-02-03 11:17:22 | No way to contact you regarding this broken item.  Had to go through [NAME] to get refund.  Your web page has customers going round in circles. Email bounces back not in use any more. | service words | contact you
Currys | 21169659 | 2021-02-03 11:17:23 | superb they kept in contact by e-mail and we arrived to collect and apart from opening the boot we did nothing the staff loaded it and closed the boot took about 5 mins in total great | service words | e-mail
Laptops Direct | 21213535 | 2021-02-07 15:36:26 | Good selection of products, delivered quickly. Was emailed afterwards by a business manager within to identify himself as a point of contact for any for needs / queries which was nice | service words | emailed
Currys | 21215763 | 2021-02-08 19:55:28 | Every time I play on line with friends they complain about feedback when they are talking. They can hear their own voices when they talk. even if the mic monitoring is set to nothing. | service words | feedback
Currys | 21220547 | 2021-02-08 14:06:47 | The website was misleading and somewhat dishonest. It took ages to find a way to speak to customer services, when I finally did get in touch they were really helpful in their defence. | service words | misleading
Berghaus(UK) | 21171619 | 2021-02-03 13:23:44 | Pretty great. Orders received in good time.  Had not received any feedback on a refund I had been waiting for but when I called up the customer services rep dealt with it efficiently. | service words | not received
Currys | 21236260 | 2021-02-10 12:20:59 | only negative point that let it down, curry's ran out of stock, but it was worth the wait, that tells u its a good positive item, just the wait for new stock was negative, [long wait] | service words | out of stock
Currys | 21215963 | 2021-02-08 09:31:18 | I also ordered a mouse and paid for it at the same time and it has never been delivered. I have emailed and sent in various messages with no response. I doubt i will use Currys again. | service words | paid
Mattress Online | 21216239 | 2021-02-08 09:43:46 | Have purchased from Mattress Online previously and would do so in the future. Paid for delivery to bedroom on firstst floor but  didn't realise that packaging material is not removed. | service words | paid
Currys | 21168414 | 2021-02-03 10:15:27 | This transaction was Ok but I was wary placing an order as I have had very poor service trying to resolve an issue with an order i placed in Sep 2020 that has still not been resolved. | service words | poor service
Currys | 21203370 | 2021-02-06 10:31:41 | Very poor. They charged me twice and refused to refund me saying that they never took my money despite my evidence showing they have. Had to go to bank to dispute this. Still on-going | service words | refund
Currys | 21184776 | 2021-02-07 11:22:39 | Can't use liquid tablets as they get stuck in the door cavity or worse still they get stuck on clothes and become solid and impossible to remove. I wish I had read the reviews better. | service words | reviews
Appliances Direct | 21186634 | 2021-02-05 10:54:51 | Item was delivered in good condition and in record time.  I am quite happy with appliances direct. This is the 2nd item I have bought from them and I am quite happy with their service. | service words | appliances direct
Currys | 21182399 | 2021-02-04 16:10:48 | Great socially distanced collection. Parked up and contacted the store via their email link. Purchase was brought out immediately and placed in the boot of the car. First rate service. | service words | email
Currys | 21199888 | 2021-02-07 14:56:58 | Did click and collect due to Covid19 lockdown. Was very easy experience. Parked up. Let them know I was there on email. They delivered to my car within 10 mins. Very efficient service. | service words | email
Currys | 21218769 | 2021-02-08 20:00:16 | This time when I installed I was unable to log into my account and cancel the automatic renewal.  Hadn't changed my password or email so had to contact Norton who sorted it out for me. | service words | email
Currys | 21222531 | 2021-02-08 19:03:55 | The suction is amazing , I had hoovered the day before with my [NAME]... set this up as soon as I got it and hoovered again and the amount if fluff that came from one hoover was amazing | service words | got it
[NAME] | 21206842 | 2021-02-08 08:13:02 | Excellent service from [NAME] info about car always keeping us up to date on the sale progress  Car ready at agreed time and date and smooth payment process with no problems | service words | info | personal_information
Currys | 21234349 | 2021-02-10 10:15:15 | Placed order waited for delivery, 30 mins before end of wait time got e mail saying not in stock, delivery will be 21 days, took 3 days to get through on phone, sent 2 e mails NO reply | service words | not in stock
Currys | 21184276 | 2021-02-05 07:11:13 | The original delivery day it arrived without anyone to install it after I paid for that, so I refused to accept the delivery & they had to rearrange. The second delivery men were great | service words | paid
Currys | 21176401 | 2021-02-04 06:32:10 | Ordered online due to [NAME] lockdown but had no issue. There were excellent review comments on the product online and made the decision easy (otherwise I would have gone to the store). | service words | review
Currys | 21220600 | 2021-02-09 07:07:16 | Prompt, efficient service. This feedback note has prompted me to contact [NAME]'s customer service to see if they can assist me with problem that HP have so far been unable to address... | service words | feedback
Currys | 21207286 | 2021-02-06 15:14:06 | Tried to exchange the item for a new one that worked, but it took over a week for support to tell me it was lost in transit. then another 5 days for a refund! Customer service very poor | service words | lost in transit
Currys | 21174034 | 2021-02-04 23:23:26 | Gaming in VR is a great experience which is definetly a wonderful way to spend your day. The range of titles are good which have a brilliant range of experiences both free and paid for. | service words | paid
Currys | 21196547 | 2021-02-05 12:39:37 | Item was paid for, email received confirming item ready to collect, turned up at store and staff said not ready, asked if I'd come to the right store and didn't go to look for the item. | service words | paid
[NAME] | 21209878 | 2021-02-08 12:23:11 | Durable, stylish gloves with additional protection, really lovely pair of gloves . When considering the price of very average quality gloves the additional cost for these is well spent. | service words | price of
Appliances Direct | 21179269 | 2021-02-06 13:51:02 | Overall I don't have any complaints with this dehumidifier. If it had a charcoal filter to add as well it would have ticked all boxes for us. Though happy to at least have a Hepa filter. | service words | don't have
Currys | 21214784 | 2021-02-08 14:25:07 | Long wait for the goods to appear after being told they were ready. Cold long wait for people on foot. I had a car but no internet on phone in front of store so could not reply to email. | service words | email
Currys | 21211008 | 2021-02-07 10:43:06 | Web page stuttered-ended up ordering 2.Although eventually refunded ignored cancellation requests, even though they were made within 20 minutes of ordering.No emails confirming requests! | service words | emails
Currys | 21214628 | 2021-02-07 21:25:36 | Item 2 days late arriving, annoying when you get emails asking yo review the item and enjoying the item when it hadn't arrived.  Staff were apologetic when item did arrive for collection | service words | emails
Currys | 21219591 | 2021-02-09 06:40:28 | I keep getting messages to say invoices have not printed off when I haven't sent them.  I  think my laptop must do that for all orders.so I keep printer switched off inlets I'm using it. | service words | keep getting
DirectLine (B2B) | 21172613 | 2021-02-03 17:39:18 | When I tried to add optional extras I had to try at least a dozen times before it finally worked , ( not for the first time) and have no idea why as I did exactly the same every attempt. | service words | no idea
PRC Direct | 21172805 | 2021-02-03 15:08:56 | Good website with very reasonable prices.  [NAME] was out of stock, so got the delivery charge refunded.  Very happy with customer service.  [NAME] was a bit bashed, but item was not damaged. | service words | out of stock
Currys | 21158384 | 2021-02-04 18:24:19 | Customer service was very easy & straight forward. The TV was collected with clear instructions from Curry's. I received confirmation on the same day to say my refund will be on its way. | service words | refund
[NAME] | 21160170 | 2021-02-04 14:09:43 | [NAME] are a trusty retailer in general, just I wasnt very happy with these particular items.  I have worn them and washed them so feel I cant send them back now unfortunately. | service words | retailer
Currys | 21222048 | 2021-02-08 17:02:10 | Currys are efficient but this tv is faulty and they shouldn't be selling it, after purchasing it I read the reviews I really wish I hadn't wasted my money. Everyone has the same problem. | service words | reviews
Currys | 21163115 | 2021-02-04 12:07:55 | I'm an Amazon Prime user so was surprised to find the printer at a better price on Curry's online.  buying online and delivery was easy and I would definitely purchase from [NAME]'s again. | service words | amazon
Honda | 21221248 | 2021-02-08 15:15:35 | Range is still in your mind when driving. Charging could be quicker Just after I got it needed to carry 5 people but couldn't, but not a problem normally as its normally just 2 & the dog. | service words | got it
Currys | 21170142 | 2021-02-04 21:05:29 | Still haven't got everything working eg shortages of channels.  BBC often unavailable. also, there are no instructions for use! no manual, so nowhere i can find out how to rectify things. | service words | haven't got
CDA | 21229669 | 2021-02-09 15:09:48 | Looks great Light is bright and extremely useful Good extraction and is much quieter than our previous extractor Highly recommended this extractor, is excellent value for the price I paid | service words | paid
Currys | 21201632 | 2021-02-06 08:08:55 | We had to order online as wasn't allowed to go into the shop at present time , but the experience was quick via ordering online and got all the information we needed before we brought it. | service words | present
Currys | 21205937 | 2021-02-06 13:09:28 | At the present time, buying only online due to current lockdown. Procedure is easy enough and delivery was next day, so apart from not being able to browse in store everything works well. | service words | present
Currys | 21183696 | 2021-02-06 16:57:29 | Not able to use for photos of school work -yet-  not intuitive-   Need to research how to use. Much easier on i pad for example, but screen size on this id needed to do the eork on slides | service words | research
Runners Need | 21149825 | 2021-02-04 09:39:40 | The reviews stated that this shoe is not as narrow as previous versions which is in fact incorrect. This shoe is very narrow, in my opinion, so go for the 2E size if you have a wide foot. | service words | reviews
Appliances Direct | 21217751 | 2021-02-08 11:04:43 | Had a few reservations initially after reading some negative reviews, but needn't have worried as my freezer was delivered the next day and on time as promised. A great service all round. | service words | reviews
Currys | 21221463 | 2021-02-08 15:35:03 | Instructions could be clearer, phone kept answering for a pin number, couldn't find 1 used the usual 0000 /1234 didn't really get anywhere. Phone works OK but not as good as our last ones. | partial match | 0
Currys | 21235331 | 2021-02-10 11:10:32 | Plates don't fit. Base plate doesn't fit, slides off everything you touch it. Doesnt cook. Put a roast dinner in for 6 mins, still cold in the middle. Get a 900 watt. Dont bother with this | partial match | 0
Currys | 21204474 | 2021-02-07 22:07:25 | The only improvement would be the ability to lock the trigger/power button so you don't have to keep squeezing with your finger whilst using it....this makes it heavy on your hand and arm. | service words | don't have
Currys | 21225214 | 2021-02-09 10:49:10 | The remote is badly laid out. Why have 2 exit and return to last screen buttons next to indicator buttons? Very frustrating and requires a lot concentration when typing email addresses etc | service words | email
Currys | 21167008 | 2021-02-03 08:39:39 | Very good, non eventful... as hoped! Ordered, dispatched and delivered on time and as promised. Good tracking emails etc and a call from the delivery driver to tell me when he was arriving | service words | emails
Currys | 21179915 | 2021-02-04 11:50:21 | It was easy to use the Website and find the information I needed. Currys was very good at keeping me informed with emails about how to collect the item even with the Lockdown due to [NAME]. | service words | emails
Currys | 21202925 | 2021-02-08 07:48:36 | Poor performance,  my son could not use it for team study online as it keep freezing.  Key board is not of good quality.  I thought it will be good for just online studies but I was wrong. | service words | for just
Currys | 21215917 | 2021-02-08 09:25:13 | No issues except that the first computer (a laptop) I tried to buy said it was in stock but when I tried to purchase, it had no delivery options, which I think meant out of stock secretly. | service words | out of stock
Currys | 21160779 | 2021-02-04 12:14:27 | [NAME] does not work after set up , sold security package with laptop from retailer which has no anti virus protection all the features it has the laptop has already got so waste of money | service words | retailer
Currys | 21217979 | 2021-02-08 11:17:13 | Very Easy to order online and they explain everything you need to know about the TV. There's also good pictures and reviews about the TV so you can make your mind up weather to buy or not. | service words | reviews
Runners Need | 21208838 | 2021-02-06 20:52:15 | Took me through a 45km trail run on their second outing. Great replacement to some years-old [NAME] socks which have done 1000+kms. Look and feel great, nice and thick, and moisture wicking. | partial match | 0
Tesco Mobile | 21214224 | 2021-02-08 10:14:12 | My contract came to an end, and the offers were very good. As I did not want to upgrade, as I am satisfied with my phone, I have saved over £5.00 and gained more data than my last contract. | partial match | 0
Currys | 21214735 | 2021-02-08 10:05:13 | Compact, convenient as advertised. First chromebook, and quite impressed by speed. Some annoyances about chrome OS child accounts, but not a concern otherwise. Good value for money as well. | service words | advertised
Currys | 21233359 | 2021-02-10 09:40:35 | But the cables are faulty And it's impossible to get through on the phone for us to speak to customer service  For you to rectify this problem  My son brought this out of his own [NAME] money | service words | customer service
Birdfood (CJ Wildlife) | 21202109 | 2021-02-06 09:12:45 | I was very happy with my first order and you got back to me very quickly about a problem but this time when I contacted you I did not get a reply so we had to delay putting the bird box up. | service words | did not get
Currys | 21171774 | 2021-02-05 09:43:28 | Good service from curry's unfortunately because of the snow we didn't get it that day. Which we didn't mind. An update from the driver with another day and time would have been appreciated. | service words | didn't get
Currys | 21177005 | 2021-02-06 13:49:18 | Dries clothes much quicker that our previous Aquarius dryer. The paddles inside the drum stop sheets rolling up, this means we don't have to keep stopping the dryer to un tangle the sheets. | service words | don't have
Currys | 21205336 | 2021-02-08 08:30:30 | I had a £50 voucher and bought slow cooker but couldn't get anything to buy with the remainder of voucher...either no delivery available or out of stock so,essentially I've lost out on £15! | service words | out of stock
Mattress Online | 21183344 | 2021-02-05 10:27:35 | Amazing  easy to use and service was great had a little  issue with delivery  drivers not taking old mattress but customer  service were fantastic  and resolved this and gave a quick refund | service words | refund
Currys | 21169068 | 2021-02-05 10:12:19 | I wasn't expecting much for a dehumidifier for under £100 but this has helped for condensation accumulating in a bedroom. Easy to use just one setting, turns off when collection pot is full. | partial match | 0
Currys | 21197447 | 2021-02-07 15:05:54 | As it has Alexa capabilities I think it should allow you to use your Amazon music. Instead of having to pay for a different subscription. Also you can no longer download music from your pc!! | service words | amazon
Currys | 21235017 | 2021-02-10 10:52:10 | Product defective Customer service rude and unhelpful and gave wrong complaints email address Following product return, refund took weeks to arrive Unlikely to use Currys PC World ever again | service words | email
Tesco Mobile | 21150807 | 2021-02-03 13:53:40 | It's an upgrade on the Motorola I already had before. I find it easy enough to use, it's a convenient size, not too big, and will let me access emails and social media's when I am on the go. | service words | emails
Currys | 21210216 | 2021-02-08 13:46:15 | The picture is misleading: the focal length of the webcam is such that you ate very zoomed in. If you don't want a giant head on video calls you'll have to sit far, far away from the camera. | service words | misleading
Furniture123 | 21174089 | 2021-02-05 08:55:39 | Cheap wood so had to glue a few bits to stabilise.  Took forever to arrive and this wasn't pointed out until purchase was made. However great communication about arrival dates when paid for. | service words | paid
Sony Import | 21186955 | 2021-02-05 17:59:13 | I bought this tv over a month ago and it is the best purchase I have made in a long time sound perfect picture quality fantastic nothing bad to say about this tv for the price I paid perfect | service words | paid
Currys | 21166991 | 2021-02-03 08:39:35 | Online ordering ok but sometimes you need to ask a question about a product ...its near impossible to phone and get info at local branch which sometimes will make me shop elsewhere ...shame! | service words | question
Sony Import | 21173630 | 2021-02-03 18:14:29 | Bought this model because of decent reviews and having the relevant Bluetooth standards for my music system. However, it won't pair with the music system, it just doesn't appear in the menu. | service words | reviews
Sony Import | 21188211 | 2021-02-05 11:11:18 | This is the second RX100m3 I have owned. The first one was stolen. Th picture quality is very good and the viewfinder and swivelling screen make it easy to use and ideal for my travel photos. | partial match | 0
Currys | 21237714 | 2021-02-10 15:05:13 | not currently compatible with Amazon music feed (you can use Airplay or Bluetooth if you use a compatible Apple device or Bluetooth via a compatible Android device, from the Amazon music App) | service words | amazon
Appliances Direct | 21174946 | 2021-02-03 17:51:34 | The reason Was not with Appliances Direct it's because of the virus,and everything came to a stand still,So it was not there fault.They always kept me informed,so now I have my Iron I'm Happy | service words | appliances direct
Appliances Direct | 21189052 | 2021-02-05 11:13:40 | Slight disappointment that it didn't arrive next day as stated but this may have been an issue with the delivery service company. Experience with Appliances Direct efficient and professional. | service words | didn't arrive
Currys | 21198212 | 2021-02-07 14:44:16 | Key board smaller (although keys same size) so feels a bit hunched up when using. Not computer but Norton, keep sent emails and don't know what already down loads keepi doing same thing over. | service words | emails
Currys | 21159750 | 2021-02-04 11:59:59 | I found [NAME]'s service during placing my order very informative also giving my expected delivery date, which was emailed shortly after placing my order. The order process was very efficient. | service words | giving my
Currys | 21156270 | 2021-02-03 09:20:15 | Bought TV & despite many attempts via internet & on the telephone  to return item, I was completely ignored ! Wish I'd read [NAME]'s reviews before purchase as these tend to support my problem | service words | reviews
Currys | 21172941 | 2021-02-03 15:20:40 | Easy to use website click and collect simple to set up waited a while after setting up because of covid then all of a sudden an offer came along for 25..00 off so jumped at the chance all good | partial match | 0
Currys | 21153009 | 2021-02-04 08:33:08 | It would be good if it had a sear function. And a delay start timer. The pot itself is very good quality but the outer casing does feel a bit flimsy by itself but that's just cosmetic I think. | service words | a delay
Currys | 21214284 | 2021-02-07 19:09:56 | I received an e-mail stating it was ready to collect but when i arrived at the store, staff told me that it hadn't arrived. 30 mile round trip wasted and i had to drive back again the next day | service words | e-mail
Currys | 21199297 | 2021-02-07 11:25:05 | Problems accessing and downloading certain sites ,ie sky.com for my email.  Google play doesn't allow me to download any thing at all. Tried to access the help line but no success there either | service words | email
Laptops Direct | 21153568 | 2021-02-03 13:34:45 | OK but they don't seem to be conversant with trade orders and discounts; an emailed order gets zero response even though I have a supposedly "trade" account and no trade discounts are offered. | service words | emailed
Currys | 21182838 | 2021-02-04 17:21:22 | Item arrived on time. No manual for setup. Required to be done through an app. which did not work. connected manually in the end, Have emailed explaining problems but emails keep bouncing back | service words | emailed
box.co.uk | 21214130 | 2021-02-08 13:20:28 | The stand is not as sturdy as the ones used on the AOC 24" and as such you can get a bit of movement/slight wobble on the 27" - this is my only negative feedback. Pop a sturdier stand on it :) | service words | feedback
Currys | 21165566 | 2021-02-04 14:17:34 | I can't print double sided I have had to do quite a bit of faffing, I can't get it to connect to my works Mac, but that could be my employers fire wall? so may not be any fault of the printer! | service words | fire
Currys | 21222878 | 2021-02-09 07:13:37 | An instant off button for an alarm, for just one time, like an override on the heating would be good if you sleep badly but don't want to go through the menu to switch the alarm off completely | service words | for just
Currys | 21177198 | 2021-02-04 09:17:51 | Product excellent however pick up from store the colleague on the front desk was not very helpful when it came to pick up as i had not received the emails telling what process we should follow | service words | not received
Currys | 21214276 | 2021-02-08 13:33:10 | Extremely fast-even beating i9 10900k for gaming Supports ECC Large cache Supports high speed RAM Beats the 3700X which has more cores, threads and a 40w higher TDP Cool compared to Intel chips | partial match | 0
Currys | 21180123 | 2021-02-06 18:20:02 | I loved it when I watched the movie as it felt like I'm in the cinema.  When to open the laptop, and it already turns on automatically which I don't have to turn it on myself, it saves my time. | service words | don't have
Currys | 21175034 | 2021-02-04 18:54:04 | Slim,neat, lightweight, appeals to the eye.A variety of cycles and I especially like the half hour and 10 min cycles for just drying off clothes after they have been on clothesline for example. | service words | for just
Currys | 21167303 | 2021-02-03 09:08:50 | Lady didnt complete things in returns department so I had to ring again. Have only just got refund through. But Imagine they are extremely busy and once spotted problem was promptly dealt with. | service words | refund
BT Shop | 21235743 | 2021-02-10 12:15:13 | All very smooth and easy, looked at other stores but decided on BT Shop because their are too many scam drives out there and wanted a reputable seller which the BT Shop has proven to be. Thanks | service words | scam
box.co.uk | 21228685 | 2021-02-09 13:26:46 | Needs to be made clearer that this may not recognise [NAME] 5000 series processors without updating the bios. This gave me a very nervous few days while I worked it out.   Otherwise no complaints | partial match | 0
Currys | 21230553 | 2021-02-09 20:40:26 | Really easy to use and remote has easy access to Netflix and Amazon Prime. Voice activated remote. Great sound considering they are only the built in speakers. [NAME] picture and decent blacks. | service words | amazon
box.co.uk | 21236944 | 2021-02-10 15:20:57 | Great bit of kit. Less than 5% difference to download speed from plugging computer directly into the router, despite 2 adapters being on opposite sides of house. Don't have to sacrifice a socket | service words | don't have
Currys | 21152267 | 2021-02-03 10:21:03 | The base could be a bit more solid. However as I don't have any pets or children who could knock the tv over, it doesn't bother me. However it might be something to think about for other people. | service words | don't have
Currys | 21216619 | 2021-02-08 19:24:42 | Absolutely fantastic works better than any others I have had and has a comfy feel forgets is got it on after finishing gaming. Excellent battery life once fully charged and easy to store safely. | service words | got it
Currys | 21201368 | 2021-02-08 08:54:56 | Am not used to the grill yet - it appears to only be lit on one side - but does  cook the food. Sometimes the oven seems to turn itself off for no apparent reason . Not sure if this is as fault. | service words | not used
Currys | 21226227 | 2021-02-09 10:46:37 | A good lightweight laptop at a very good price. I bought it for my wife so that she could get used to using the Internet etc. She is happy with it so far despite having not used a laptop before. | service words | not used
Currys | 21235244 | 2021-02-10 11:35:03 | Problem getting the oven fitted, therefore unable to get the old oven removed. Unable to contact [NAME]'s to explain situation. Dreadful service, will use other electrical retailers in the future | service words | retailers
Ebuyer | 21170700 | 2021-02-05 10:09:35 | Absolute gem for less than £150 with a cooler as well. Put this into a gaming rig with a 1660 super and its plays all recent title at well over 100fps. Plenty of headroom for a more powerful GPU. | partial match | 0
Appliances Direct | 21224388 | 2021-02-09 09:01:40 | No separate tumble switch and very confusing instructions for tumble cycle if tumbling only. Haven't managed it yet!   Programmes except speed wash (which has [NAME] spin speed of 800) far too long. | partial match | 0
Currys | 21237949 | 2021-02-10 15:07:02 | Easy to setup - amazon operating system is Easy to navigate and access different streaming services. - Great image quality and thin bezels all around. - For the price I think it is well worth it. | service words | amazon
Currys | 21168331 | 2021-02-03 10:15:07 | I  use Currys a lot, but this time was awful. Yes, I didn't order this one and had a right performance over nearly three weeks trying to get the right one and in the end had to get my money back. | service words | didn't order
Currys | 21231837 | 2021-02-09 20:26:32 | Sleep monitor not so accurate. It's failed to record one day so far. Setting the fitbit itself to record a journey is fine, picks up satellite ok but getting it to stop recording is quite fiddly. | service words | failed
Currys | 21175318 | 2021-02-04 21:18:20 | my sister bought this product and after using hers I decided to get one. I waited until I got it a  price that suited me(which I did) I then purchased the vacuum. Best bits ......the whole thing. | service words | got it
Currys | 21160630 | 2021-02-04 14:05:35 | currys were very good, the swan company however were not items were out of stock and as they were coming direct from the manufacturer they did not inform us it was left to currys to chase them up | service words | out of stock
Currys | 21229379 | 2021-02-09 14:14:21 | Places order on line and after 3 days and numerous phone calls to establish status then told out of stock so reorder needed. If I hadn't called I was told the order would have been left in limbo! | service words | out of stock
Currys | 21206366 | 2021-02-08 08:42:45 | The only reason I put a lower rating compared to the others for for price is because i'm used to buying cheap mouses that work just fine and the price of this mouse definitley shocked my parents. | service words | price of
Currys | 21208306 | 2021-02-06 18:15:15 | I after filling form to return the item today not able to exchange it or get a refund due to the 21 days policy day 30 today. they adviced that i contact HP for repair which i was not happy with. | service words | refund
Currys | 21185039 | 2021-02-05 09:27:12 | Amazing processor I was originally going to go for the standard 3600 but decided to spend a bit more to get the 3600xt and it was worth it runs my pc perfectly and is more than capable for gaming. | partial match | 0
ID Mobile | 21164583 | 2021-02-04 14:48:10 | No earphone [NAME], didn't come with an actual charger, didn't come with any compatible earphones, doesn't come with an instruction manual, customising the phone settings to your liking is confusing | service words | didn't come
Currys | 21219464 | 2021-02-08 12:54:55 | After initial problems setting up the app as i already have an account under my mother's name who has now sadly deceased , i'm unable to rectify the account as my email address is tied to her name | service words | email
The Jewellery Channel | 21162169 | 2021-02-04 13:53:25 | The chain itself did not look like it had been polished properly  Its almost so dark in colour  As if it was stainless steel  A bit disappointed as it was meant to be a gift for someone's birthday | service words | gift
Currys | 21155739 | 2021-02-03 11:21:00 | Compact, neatly stores away, Easy to use, as long as you can get down far enough to the floor to use it & haven't got mobility probs ! Easy to clean out. Good sized dirty & clean water containers. | service words | haven't got
Maplin | 21148461 | 2021-02-04 08:15:00 | Great to buy from a reliable brand that you see on the high street. So much cheap electronics on the internet that it is a relief to know you can go somewhere like [NAME] to get a quality product! | service words | maplin
Currys | 21231839 | 2021-02-09 20:40:09 | I have no idea how the ice pack tray is meant to go in the freezer. If it was a fixed shelf it would be perfect but I think it just sits on the top drawer. Not great if the top drawer isn't flush. | service words | no idea
Currys | 21227169 | 2021-02-09 11:44:08 | Couldn't contact anyone at customer service - they were not answering the phones! very disapointing there is np one to ask questions of - like why on click and collect you can only go after 6 pm.? | service words | questions
Currys | 21175398 | 2021-02-05 07:14:35 | I don't know much about computers but use one a lot for office type activities. I chose this based on reviews and maximum budget. It hit the spot and was easy for a non techy to set up and navigate | service words | Don't know
[NAME] | 21174590 | 2021-02-04 22:14:32 | It is a famous outdoors gear specialist with a great variety of outdoor products. I trust Cotswold that they sell genuine products not fake products from amazon or eBay. The website is easy to use. | service words | amazon
Currys | 21192358 | 2021-02-07 15:42:48 | Really disappointed that I can't link my amazon music account to it, so I'm still having to take my phone out with me. It's one of the main reasons I wanted a smart watch so that's really annoying! | service words | amazon
Currys | 21172601 | 2021-02-05 08:03:01 | Doesn't give me the option to 'eject' when I want to disconnect from my laptop which causes slight concerns as I have to shut my laptop down every time I want to safely eject it without losing data | service words | give me
Currys | 21205654 | 2021-02-07 22:05:32 | Setting up was bit of a headache! In the end I set up the app on my phone and set up on a pc and it eventually worked but wow what a painful process! No idea why we couldn't link to it for so long! | service words | no idea
Appliances Direct | 21228447 | 2021-02-09 13:14:19 | I find it slightly hard to get the cord stored away underneath the toaster so that it stays at  and doesn't wobble.   However, I'm somewhat physically limited at present so it could just be that... | service words | present
Currys | 21172739 | 2021-02-03 14:57:28 | Currys do not appear to want to deal with complaints only take money, 3 to 4 minutes to  get through to sales, anything upto 40 minutes for complaints, did not call or message me back, see reviews. | service words | reviews
Appliances Direct | 21234405 | 2021-02-10 10:21:12 | Put wrong address by mistake, emailed them 2 times, nobody answer, was delivered to the wrong address. Not recommend this shop. Very expensive delivery. And phone not good. Absolutley waste of money | service words | emailed
Currys | 21221473 | 2021-02-08 15:35:06 | Tried to understand why 2 chrome books in that the next replacement won't have the same screen errors, an hour later and on hold again being passed to Depts with no idea I hung up - terrible service | service words | no idea
Currys | 21148929 | 2021-02-03 10:10:07 | Love everything about this product, would have been equally as impressed if paid another few hundred pound for it. cant comment on energy consumption as yet as only had the fridge less than a month. | service words | paid
Currys | 21234335 | 2021-02-10 10:15:12 | The delivery drivers weren't very friendly and they didn't unpack the item and take away the rubbish which I believe was included in what I had paid for. They delivered it took the old one and went. | service words | paid
Appliances Direct | 21210019 | 2021-02-08 13:09:34 | There are no good points when I recieved this the swan sticker at the bottom was hanging off . You have one at the front and one at the back . I didn't send this back as desperately needed a kettle. | service words | recieved
Currys | 21149807 | 2021-02-03 12:30:42 | The lockdown arrangements for click and collect were excellent. However, the extra print cartridge that was part of the deal, was not with the printer. I was able to get a refund with little bother. | service words | refund
Currys | 21175301 | 2021-02-03 18:59:12 | I have dealt with currys on many occasions and had no complaints but this toaster was pathetic. Had i not thrown the box away i would have returned for a refund or paid more for one that made toast! | service words | refund
Currys | 21225693 | 2021-02-09 10:35:49 | Wi_Fi set up was difficult at first. Couldn't set via mobile or laptop at all. Needed to research. Finally just a tap of WPS button on router and it worked! Quite slow but to me that's not a problem | service words | research
Currys | 21157981 | 2021-02-04 13:33:14 | Ordered a different make from another retailer which was terrible - all the colour started rubbing off within a couple of hours of use. This one is much better, my children are very happy with them! | service words | retailer
Currys | 21185466 | 2021-02-07 15:31:40 | Great value for money. The best tumble dryer I had so far. You don't have to worry about electricity bill. It will save you some money. It is quieter than the last one for sure. I would recommend it. | service words | don't have
box.co.uk | 21180731 | 2021-02-04 12:33:37 | Fist time buyer on box.co.uk, I was a little bit afraid to buy an expensive item trough a webshop I don't know, but everything was perfect. On time delivery, notifications on every stage of my order. | service words | don't know
Currys | 21152917 | 2021-02-03 10:25:53 | I bought online for collection instore. Went very well, and on arriving at the store car park i clicked arrived in their email, gave registration number, and they were outside in a matter of minutes. | service words | email
box.co.uk | 21201229 | 2021-02-05 22:31:47 | A great website which was easy to navigate with loads of items available. Online ordering was straightforward with plenty of info about the items. Really fast delivery time was the icing on the cake. | service words | info
Currys | 21180865 | 2021-02-06 14:10:25 | Product information is useless, only 8 pages, and hardly information about wifi connections. The spanner icon on display flashes, but no idea what it means or how to resolve problem. Absolute rubbish | service words | no idea
Currys | 21212477 | 2021-02-07 12:36:30 | Very good, but could have informed that item was out of stock after paying for it and would have prevented me having to make enquires as to why delay in delivery, but once contacted resolved quickly. | service words | out of stock
Currys | 21197707 | 2021-02-05 13:23:46 | Very very disappointed as we paid for the installation and disposal of the old machine but neither was completed even after repeated requests. Had a call in a private plumber. Very very bad behaviour | service words | paid
Currys | 21222271 | 2021-02-08 17:37:15 | I paid extra for it to be installed but I had to call them back and it was 4 days (I believe) before they could come back and correct the problem - they'd fitted the washer using the old water pipes. | service words | paid
Currys | 21227023 | 2021-02-09 11:31:30 | Delivery was a joke. Paid instalation.Arrived without the correct tube. Installer came to house 3 times.Had to wait 5 days to finally install. Promised a 10£ refund. Still waiting. Would not recomend | service words | paid
Hotpoint | 21203222 | 2021-02-08 09:00:11 | Not very helpful at customer service I'm trying to send my microwave back for a full refund and no one is able to help me. I'm stuck with a damaged item and dead money. They really need to step up!!! | service words | refund
Currys | 21176319 | 2021-02-04 04:24:08 | Very good service. Good choice, with several different priced options available, all with good product information, specs and customer reviews. Competitively priced and fast delivery. Very satisfied. | service words | reviews
Tesco Mobile | 21228682 | 2021-02-09 13:26:45 | Only problem was with delivery time. Was told it would be between 10.00-12.00 but wasn't delivered until after 2.00. Also had to purchase a new charger as one supplied & ones I already had didn't fit. | partial match | 0
ID Mobile | 21179139 | 2021-02-04 11:07:26 | the only thing is wean trying to contact you you have to use the live chat and it did not work on my pc i tryed every browser the only way it worked was on the mobile phone you really need to fix this | service words | contact you
Currys | 21213070 | 2021-02-07 13:58:07 | my experience was spoiled a bit because I was able to access the email from my phone, not all of us can do everything online. One of the me at the door couldn't be bothered but the other was very kind | service words | email
Currys | 21220392 | 2021-02-08 13:55:03 | The next day delivery was so efficient, the driver was at the door beforeI had read the email! Brilliant service!!  I can honestly say I received straightforward speedy service and an excellent price. | service words | email
Currys | 21200799 | 2021-02-05 19:42:32 | Got my appliance in a sale however it had dents and that took away the value i paid for it. I tried to get in contact but you have an auto robot that doesnt put you through the line. Stores are closed | service words | paid
Currys | 21196251 | 2021-02-05 12:21:05 | I phoned the live video support a couple of times to answer questions. They were always very helpful and I was never on hold for long before I could speak to someone. Definitely recommend the service. | service words | questions
Currys | 21195995 | 2021-02-05 12:02:52 | The sound is just so good.I have a Samsung phone and Samsungs earbuds are so inferior.I use them in my gym and on a cross trainer,rowing machine and they stay secure 100% of the time.Excellent product! | partial match | 0
Currys | 21209593 | 2021-02-07 08:38:59 | 1000w - less time having to wait.  Handy you can adjust the wattage - ie set it for 2 min 1,000w and then 30sec 600w etc.  Simple to use and clean.  Nice size - so many are huge and big on the counter. | partial match | 0
Currys Ireland | 21205466 | 2021-02-06 12:33:36 | My order was only processed the day after it was meant to be delivered. It came 2 weeks late. Sent two emails to customer service a week apart and only got a reply to the second. Reply was not helpful. | service words | emails
Currys | 21178114 | 2021-02-04 10:12:44 | Chat person advised me of disadvantages and advantages of the product. Recommended something more inline with my requirements. I subsequently bought the recommended item and have not been disappointed. | service words | have not
Currys | 21201058 | 2021-02-07 09:30:13 | After wasting money on 3 other cheaper ones I buy the bullet and now have fast reliable internet over a large house and garage. Wish I'd not cheeped out on the other 3 as they could have paid for this. | service words | paid
Currys | 21227141 | 2021-02-09 11:44:02 | Fan noise is clearly present but not too bad.  [NAME] doesn't have the same solid feel of quality that the keyboard has. MS account software can be infuriating at times which is no fault of the machine. | service words | present
Currys | 21167324 | 2021-02-05 08:31:23 | Charges fully in around 4 hours and lasts a long time before needing recharged. Much better than AA's. Why this has to be bought as an add on and not in the controller by default is the only question.. | service words | question
Currys | 21197273 | 2021-02-07 15:00:33 | Very quick service. I had to return an earlier lap top that was quite frankly awful, poor O/S (chrome) and a dreadful screen. [NAME]'s collected it quickly and refund was made the next day. No quibbles. | service words | refund
Currys | 21208544 | 2021-02-06 19:13:36 | Not being to good on a computer I found the price comparison site and refund advice line a little confusing and not to helpful,I had to seek outside help to overcome and gain refund but would use again | service words | refund
Currys | 21207389 | 2021-02-08 06:53:21 | The advert said there was a 5 year guarantee but there was not information and wasn't able to register it either so not sure if it is covered for 5 years. I expected it to be included in the tv package. | service words | advert
Currys | 21223301 | 2021-02-08 22:02:42 | I bought from the click and collect service and parked in the car park, all went smoothly apart from parking was tight and I wish they'd put my printer in flat but no harm done and it was easy and quick | service words | bought from
Currys | 21198290 | 2021-02-07 11:17:18 | First one received had an issue with the infra red receiver in the TV, meaning the remote control ceased controlling the set, requiring a system reboot. Curry's exchanged and second set is fine to date. | service words | curry
Currys | 21195691 | 2021-02-07 10:24:16 | Easy setup reasonable size unit and holder. Good selection of games perfect gift and used for fitness as positive the fitness game does offer a level of intensity that continues to push the user safely. | service words | gift
Currys | 21238513 | 2021-02-10 15:04:09 | Only problem was that even though we paid for removal of the old unit and wrapping to be removed, drivers refused to unwrap the new fridge freezer leaving it to us to unwrap and dispose of the packaging | service words | paid
Currys | 21205359 | 2021-02-06 12:27:31 | 100% would recommend. Excellent product. I bought two laptops at the same time both hp the other is the 15" size and I prefer this 14" much more. Great size and quality product. I'm really happy with it. | partial match | 0
[NAME] | 21230819 | 2021-02-09 17:27:34 | Very light, lighter than I expected. With right size selected using Cotswold chart( on-line purchase because of pandemic and unable to try-on), fits comfortably and excellent warmth. Breast pocket handy. | service words | cotswold
Currys | 21209256 | 2021-02-07 01:16:38 | My TV arrived broken! Unfortunately, we had just immigrated to the UK and did not get a chance to open the TV for a month. When we did (and we were very careful while opening), the TV screen was cracked. | service words | did not get
Currys | 21160246 | 2021-02-04 18:02:54 | I dont have any good points to make. I got my dishwasher on 6th February 2021 and it was faulty from day one. I ended up washing everything daily by hand...what is the whole point of having a dishwasher? | service words | dont have
Currys | 21163068 | 2021-02-04 15:15:18 | So easy to set up , ACNH is so addictive, can't point it down , my sons loves going on the switch as well , will be ordering his own switch hopefully at the end of the month just so I don't have to share | service words | don't have
Currys | 21181040 | 2021-02-06 16:35:02 | Easy to set up . First stand alone monitor I have owned . Don't know what to expect . I needed a monitor as  I find the font on my laptop too small hence needed a bigger font .  Perfect for what I need . | service words | don't know
Appliances Direct | 21154812 | 2021-02-03 12:57:05 | There is no timer so you have no idea how long the cycles will take. The tumble dryer fits in a tight spot,the extractor pipe does not contract enough so we had to buy a different pipe. It now works fine | service words | no idea
Currys | 21216267 | 2021-02-08 09:49:34 | Ordered the Tv and picked it up a few days later. I have Defence Discount Service, which means I paid in advance on line and there was a slight delsy whilst the card was sent to me and the credit applied | service words | paid
Shark | 21183975 | 2021-02-04 23:06:38 | I ordered a lift away but found it too heavy and customer services organised to have the item collected from my home address, sorted out a refund and allowed me to order another item. All with no hassle. | service words | refund
Laptops Direct | 21210033 | 2021-02-08 12:41:32 | Need instant photos. There is a delay when snapping pics, which is difficult when taking pictures of our baby. I need to catch a shot in an instant, not wait a second, by which time my baby has the moved. | service words | a delay
box.co.uk | 21191334 | 2021-02-07 15:06:39 | Easy to setup, basically plug and play and it does what it is advertised to do very well. I don't think my reliability score is meaningful, after just one month it is not possible to have a valid opinion. | service words | advertised
Currys | 21185221 | 2021-02-07 11:17:49 | I've bought from Curry's before without any problems . This time due to lockdown I ordered this item online and was pleasantly surprised when it was delivered a couple of days earlier than it was expected | service words | bought from
Appliances Direct | 21234740 | 2021-02-10 10:33:51 | My experience was very good.  Simple to choose items on the web site.  Simple to order.  Goods came quickly and were well packed.  [NAME] is exactly as described.   NO fuss, NO problems - just good service. | service words | described
Currys | 21233944 | 2021-02-10 09:50:23 | Ordered it on line, had my collection receipt email and went to collect, booked in, parked up, my goods were placed into the boot of the car by a member of staff. Really  is click and collect at it's best | service words | email
The Jewellery Channel | 21213811 | 2021-02-07 16:38:30 | I love watching as they show products that I have not been aware of. Lovely presenters with lots of personality. Even if you are not interested in the product they are showing they are still entertaining. | service words | have not
Currys | 21235493 | 2021-02-10 11:22:37 | We bought the fridge/freezer on line. We had purchased other items  the previous week and the staff were friendly and business like. Obtained the help we needed when we had questions on a condenser dryer. | service words | questions
Currys | 21237773 | 2021-02-10 15:15:30 | Some reviews from other people said control panel a bit small,I have to wear glasses so this wasn't a problem for me,I just hope that the ink lasts as long as they say and that it proves to be economical. | service words | reviews
box.co.uk | 21186666 | 2021-02-05 10:54:58 | Terrible ordered monitor which  did not arrive, was told was lost in shipping and they could not replace as was out of stock . Went back online and monitor was still showing in stock shocking service AVOID | service words | did not arrive
Currys | 21197709 | 2021-02-06 23:32:15 | In the past, I had bad experiences with Currys, PC World, Dixons, and [NAME]. While there was no issue during this purchase I needed a new Laptop and due to lockdown, [NAME] was my only choice. | service words | dixons
Currys | 21216573 | 2021-02-08 10:08:04 | This product was delivered late 7.30pm and in a hurry so we were not left with operating manual or drain tube as advertised. Have had several attempts to communicate which has either failed or bee ignored. | service words | failed
Currys | 21216380 | 2021-02-08 09:55:41 | Poor customer service post purchase, rude advisors and given misleading information (was told I couldn't return it by one advisor to another sorting out a return when the items were collected 10 mins later | service words | misleading
Currys | 21241372 | 2021-02-10 22:55:57 | Ordered on line and waited for the free delivery option. Paid for removal and installation. Very happy except for when the blue transformation tape was removed it also removed some of the paint underneath. | service words | paid
Currys | 21216994 | 2021-02-08 10:27:15 | As usual the staff/ website gave all the relevant answers to questions without having to go away or ask a friend. Stock levels good. Variety good. Descriptions of products making it easy to compare things. | service words | questions
ID Mobile | 21195797 | 2021-02-07 09:55:14 | I'm an HTC user, very difficult to get new HTC models.   I read reviews about this particular phone and decided to buy.  It is so easy to set up and so user friendly, don't know why I didn't get one sooner | service words | reviews
Currys | 21220964 | 2021-02-08 18:06:53 | I was a little bit afraid to buy it as it didn't have many reviews, but I am glad I did. You can dry clothes faster if you need or save some eletric and dry it for a bit longer. I love it and recommend it. | service words | reviews
Currys | 21185040 | 2021-02-05 09:27:12 | Clothes are wetter after the spin  quick cycle than my old machine even when it's on a 1400 spin and you have to dry the rubber seal inside the machine. After the wash is finished water collects in the seal | partial match | 0
Currys | 21177058 | 2021-02-05 10:45:29 | - Amazing picture quality - the screen Ai once set up works perfectly depending on media - no controller lag on games  - amazon prime and [NAME] look amazing in this TV - the colour quality is very high | service words | amazon
Currys | 21167697 | 2021-02-03 09:38:36 | We did the click and collect from the car, and surprised how easy this was. It's a good idea, you don't have to leave your car, they bring your product out and put it into your boot, close it and off you go | service words | don't have
Currys | 21186551 | 2021-02-07 15:13:37 | The Tablet is for Home use and does an excellent job. I have set the Tablet up so I can watch TV on it and the screen resolution is fantastic. The Tablet does exactly what I want it do - emails and surfing. | service words | emails
Currys | 21175236 | 2021-02-05 07:15:49 | My old computer, a MacBook Air, failed during an operating system update. I urgently needed something to write with. I am thoroughly impressed by this Chromebook and intend to carry on using it for writing. | service words | failed
Currys | 21187460 | 2021-02-05 11:09:11 | 1. Accepted order when item not in stock..another model of help 2. It too me 3 attempts and 3 hours to get refund to re order what was in stock 3. [NAME] arrived with broken stand end and one chipped shelf | service words | not in stock
Currys | 21237433 | 2021-02-10 13:30:15 | I had a return of my previous TV (another brand) because of the image quality and they processed the collection and refund quicker than expected and in a very easy way. Excellent customer service experience | service words | refund
Currys | 21227287 | 2021-02-09 11:59:04 | - excellent washing results - Nice and quiet - good looking machine - the 10 kg load is a boon - good economy cycles - having a 1400 rpm spin is wonderful. Quite drastically reduces time in the tumble dryer. | partial match | 0
Currys | 21169155 | 2021-02-05 10:10:17 | This printer is fantastic but I bought it to affording for not paying more out side but the ink so expensive just you can get 150 page both side and then you don't have more ink , overall it's not affordable | service words | don't have
Currys | 21210834 | 2021-02-07 10:31:07 | All as expected. Ordered online and picked up from store.  Social distancing in place although the email link which was supposed to alert staff of your arrival so they could bring out to your car didnt work. | service words | email
Runners Need | 21211303 | 2021-02-07 11:01:25 | Very simple on-line purchase process, quick and efficient delivery with email notifications all the way. Have used Runners Need plenty of times but usually visit the store turning to on-line during lockdown. | service words | email
Currys | 21167529 | 2021-02-05 07:38:49 | The package was very late arriving and this didn't match up with any of my emails with expected delivery date. I contacted curry's about this and they said they would look into it for me and then it arrived. | service words | emails
Currys | 21151294 | 2021-02-03 14:03:18 | Bought a lap top from Currys + a service warrantee. The "Tec-Guys"  had to sort it out a couple of years ago and it has never been the same since so we hardly ever use it now. Out of warrantee now of course. | service words | never been
Currys | 21231475 | 2021-02-09 20:32:07 | I said no to the last question because due to covid we had to go and collect the vacuum from [NAME]'s store in Bury St Edmunds but it was hassle free, checked the item when we got home and everything was fine | service words | question
box.co.uk | 21169579 | 2021-02-04 21:11:23 | Generally very good, I got a full refund via amazon initially for a faulty component, ordered a replacement directly from BOX over Christmas period and they did really well considering these difficult times. | service words | refund
Currys | 21182925 | 2021-02-06 16:32:32 | We bought on-line from [NAME]'s with delivery/click & collect which all went to plan regarding date and time.  Visit in store to review the TV, (before lockdown) was fine and Currys' store staff were helpful. | service words | review
Currys | 21214770 | 2021-02-08 11:49:28 | Very happy with this purchase to replace a broken bedroom tv. Screen size ideal for a bedroom, picture and sound excellent. Can access Netflix, Amazon and YouTube from the remote which is what I watch mainly. | service words | amazon
Currys | 21168783 | 2021-02-05 10:04:29 | Did a curry in the oven (gas mark 5) and even after 30 mins wasn't hot enough to eat so it wasn't fully cooked, so had to resort to old trusty microwave  Regret buying it and wouldn't recommended this product | service words | curry
Currys | 21149038 | 2021-02-03 08:53:31 | Set up and connection were terrible and HP's customer service is a Bot that doesn't have any solutions followed by Whatsapp messages that aren't answered for 12 hours.  The HP Smart app is anything but smart. | service words | customer service
Currys | 21150941 | 2021-02-03 10:29:58 | Have purchased from both Currys and Currys' eBay store....worth checking/comparing prices on both. (Can also get 10% extra cashback, if you subscribe to CompleteSavings) Delivery has been quick and efficient. | service words | ebay
Tesco Mobile | 21152705 | 2021-02-04 08:39:50 | The deleat button working on first, also The email to work normally  and not having to use the app for talktalk .Not as good as my old Samsung  J5 The side opperation  buttons not as good as J5 ,mainly on/off | service words | email
ID Mobile | 21214733 | 2021-02-08 14:57:56 | Deliver communication channels offered in the contract ie phone, email contact form, live chat and when possible stores.  None were operational so that's why, with huge effort, we had to stop our switch to ID | service words | email
The Jewellery Channel | 21153088 | 2021-02-03 12:53:08 | this does nothing for your figure with breasts squashed and cleavage looks like overspill which it is.  very expensive at full price its a sports bra.  which is much smaller than the size it is supposed to be | service words | expensive at
Currys | 21196449 | 2021-02-05 12:33:23 | Went in York Clifton moor assistant was really helpful and polite. I did order online and that was straight forward and easy to do. Delivery was good and on time give me information on installing. No problems | service words | give me
Appliances Direct | 21220602 | 2021-02-08 15:56:27 | If you haven't got room for a large freezer,  this may be the answer for you.  Convenient size for a single person or couple.  To give an idea of size,  I have 15 frozen meals and half a loaf of bread stored. | service words | haven't got
Sony Import | 21194459 | 2021-02-05 11:34:49 | Bought as a Christmas present to myself. Brilliantly clear picture especially good for HD gaming with the PS4. _x000D_ [NAME] does feel a little bit less solid than I might have expected if you ever need to move it. | service words | present
Currys | 21168448 | 2021-02-04 20:57:14 | Has all the key things you are looking for. Great picture. Great sound. Great value for money. Bought after good review on which.co.uk and recommended the same TV but smaller to my [NAME] and he thinks the same. | service words | review
Currys | 21203567 | 2021-02-09 07:57:59 | Good communication and delivered on time, this isn't a review about Currys who, so far (we'll see how they handle the return request I've opened) has provided good service, this is a review about the product. | service words | review
Appliances Direct | 21200798 | 2021-02-05 19:42:32 | Bought the same item again from Appliances Direct. Good product performance at reasonable price. Easy online purchase process, regular communication updates and prompt delivery. Very pleased with this vendor . | service words | appliances direct
Currys Ireland | 21178388 | 2021-02-04 10:30:39 | Excessive delay in receiving my goods. When I buy from a .ie website I expect the goods to be delivered from a distribution hub in Ireland and not from UK. It is disingenuous to continue to use the .ie domain. | service words | delay in
Currys | 21180605 | 2021-02-06 18:17:08 | been a Long time,(very long! when it used to be Dixons!), customer of currys and have always been happy with service ! Even better when you got inside shop and able to interact face to face with a salesperson! | service words | dixons
Currys | 21222783 | 2021-02-08 20:01:00 | Disappointed as it seems impossible to inform [NAME]'s customer service that their website is incorrect and that the item I have received is useless. I don't have the packaging anymore so can't return the item. | service words | don't have
Ebuyer | 21214423 | 2021-02-07 20:06:06 | Been buying from ebuyer for over 10 years i think, never had any issues with delivery or anything like that. Everything seems to just go smoothly when ordering and my most recent orders have all been next day. | service words | ebuyer
Currys | 21227521 | 2021-02-09 12:08:11 | Experience was online and it was disappointing to find the downgrading to E after the item was delivered.  This info should have been shown and explained on the online advert.  Otherwise service was very good. | service words | info
Currys | 21165865 | 2021-02-03 02:12:40 | In these trying times they have found a way to accomodate online purchasing with personal and local pick up. It would still be a better experience if one could browse but [NAME] has temporally put paid to that. | service words | paid
Currys | 21186353 | 2021-02-05 10:42:11 | The goods arrived 1 hour later than we had booked and paid for.  We got no explanation as to why it was late. So might just as well gone for Free all day delivery.  The goods were in good condition on arrival. | service words | paid
Appliances Direct | 21217242 | 2021-02-08 10:39:51 | awful customer service, item arrive damaged, had to use our credit card provider to claim in the end as they did not respond to the claim for a very long time then randomly closed the claim, very poor service. | service words | poor service
box.co.uk | 21203719 | 2021-02-08 08:26:42 | Build quality on the back is not the best, you can tell this is an area they tried to save money in which brings the price of the monitor down. The unlabelled buttons make navigating the UI confusing at first. | service words | price of
Currys | 21157373 | 2021-02-04 14:53:16 | HP instant ink is a bit of a pain. We ran out of black ink within 2 days after only printing about 20 sheets. We had to buy a print cartridge as our instant ink supply didn't arrive for around another two weeks | service words | didn't arrive
Currys | 21202598 | 2021-02-06 09:43:19 | Item advertised as in stock and it was in stock, unlike other online electrical sellers who actually do not have item in stock. Fair prices, install and take away old appliance great service and worth the money | service words | do not have
Tesco Mobile | 21200777 | 2021-02-07 10:54:01 | When you try to call this iPhone all you get is voicemail waste of time I think it's because you don't have [NAME] calling at Tesco did not know this at time of purchase otherwise would have tried some where else | service words | don't have
Currys | 21201972 | 2021-02-08 08:45:10 | The machine is so quiet when spinning!! [NAME] dose is great, the washing gel seems to be lasting longer so I must have been overdosing with my old machine. Love the add to wash feature but have not used it yet!! | service words | have not
Currys | 21225440 | 2021-02-09 10:25:56 | Set up was so simple and all previous data being backed up on my Google account meant all my details appeared instantly. Fingerprint recognition is great. Very clear screen and the stereo speakers are good too. | service words | my details
box.co.uk | 21190562 | 2021-02-07 21:52:57 | This is probably a very good product, but it isn't compatible with the [NAME]+ even though it was shown as an accessory on the [NAME]+ page at the time of purchasing. Therefore I never got to seeing it operating. | service words | never got
Currys | 21221123 | 2021-02-08 14:54:08 | Good experience except I ordered lptop and a mouse. The mouse was delivered as expected but I was then told the laptop was out of stock. After speaking to your service team one suddenly terned up two days later | service words | out of stock
box.co.uk | 21179292 | 2021-02-06 21:01:25 | I didn't pay for fast delivery, but my order arrived within 48 hours anyway.  I'm glad I saved £5, but this means that someone out there paid an extra £5 for a service that they probably didn't need to pay for. | service words | paid
Ebuyer | 21200119 | 2021-02-05 17:34:32 | Good site I use all the time but the odd occasion delivery can be hit and miss as this order I ordered in time and paid for Saturday delivery but delivery didn't arrive till Monday but other than that no issues | service words | paid
Currys | 21213911 | 2021-02-08 10:13:14 | it only handles the basic version of zoom, and I bought an additional webcam on recommendations from other reviews, but the built in webcam is actually fine for what it is, it's not hollywood levels of details. | service words | reviews
Currys | 21226150 | 2021-02-09 10:44:23 | have purchased many items both computers and domestic appliances.  Have not had any cause to complain about any of these purchases.  Quick, easy and good assistance in store and very easy to access order on line | service words | have not
Currys | 21234345 | 2021-02-10 12:01:54 | My first order on 13th january was wrong in the Curry's system and I haven't got my money back till today (10th feb). I spoke with six different people on customer service and each one told me different reasons. | service words | haven't got
Currys | 21200587 | 2021-02-05 18:56:06 | Worked well tried to order for a long time but website showed no stock. This was accurate as I actually checked in store and the website was correct. Once the stock came in it showed and I could order the [NAME]. | service words | no stock
Currys | 21184593 | 2021-02-05 08:44:53 | Had to wait a while in order to get the product as it was out of stock. Had a slightly bad experience with someone on web chat who told me that the item had not been ordered at all and there had been a 'glitch'. | service words | out of stock
Hotpoint OLS | 21229469 | 2021-02-09 14:20:15 | Good service except didnt tell me my chosen machine was out of stock despite letting me order it. I had to chase up several times. Other than that all good. Delivery man took away all packaging which is a bonus. | service words | out of stock
Currys | 21210816 | 2021-02-08 12:00:32 | Perfect for what I needed with working from home.   Batteries are included which was great.  After plenty of research, I found this was the best budget set and it has definitely stepped up to their expectations. | service words | research
Dreamland | 21152833 | 2021-02-03 11:27:46 | It is a brand associated with reliability and good quality. I therefore used its website over and above amazon's this time! It was good.  It made a good gift to my daughter, who suffers from circulation problems. | service words | amazon
Sony Import | 21173139 | 2021-02-03 22:55:55 | I bought this item from Amazon reseller but had to return it. After talking to Sony help line I was advised to return it as the volume coming out from the sound bar was lower than the TV speakers. I was refunded. | service words | amazon | retailer_specific_comments
ID Mobile | 21147912 | 2021-02-03 11:29:53 | Try getting hold of them to sort a queery. Ended  going back to carphone warehouse. They even offered a different email for id as that was more likely to work. Office hours are no good when you work 50 hrs a week | service words | email
Currys | 21216289 | 2021-02-08 09:49:39 | We had to unpack it due to covid 19 The freezer was damaged(dented) Trying to contact currys customer services is a joke. I eventually found an email address and informed them of the damage but have heard nothing | service words | email
Currys | 21219326 | 2021-02-08 19:42:46 | Start up and performance seems to be quick and has not yet shown any lack of capacity to handle tasks though I have only been using for web browsing / email and some basic document work (word, excel power point). | service words | email
Currys | 21221957 | 2021-02-08 16:45:02 | Ordered the product on line and collected from the Huddersfield store.  I didn't go into the store as the staff came to the door, took my details and delivered the item to my car.  I did not have to que for long. | service words | my details
Currys | 21213227 | 2021-02-07 14:27:00 | We collected the TV from Currys car park system & it was very well organised. We only waited a few minutes after phoning in with our order number & the set was brought to our car & placed on the back seat for us. | service words | order number
Currys | 21209474 | 2021-02-07 08:21:27 | I have used Currys' many times to order goods online. Orders always delivered on time and installation (when paid in advance) is first class. Will always look to Currys as option 1 when ordering electrical items. | service words | paid
[NAME] | 21229935 | 2021-02-09 16:23:50 | Zip broke after 2 wears! And difficult to exchange or refund. Made me feel guilty that the fault was my fault. Having to send pictures twice and follow a complicated process and comma where not customer friendly. | service words | refund
Currys | 21165715 | 2021-02-04 14:00:03 | Not enough apps available. Still can't work out how to use catch up. Can't rewind freeview channels.  Bought it because it seemed like a bargain but wish I'd spent another £100 and got something more user friendly | partial match | 0
Currys | 21198051 | 2021-02-05 13:48:06 | It needs to connect to the app better as I have the watch on all day and my phone in my pocket all day but it restarts randomly through the day telling me it's 9:00am Saturday every day!!! And I have done no steps | partial match | 0
Currys | 21208637 | 2021-02-06 19:42:37 | How it easily "fits in" to my room even though it is bigger! Changed from a 32" TV to a 44" so obviously needed a bigger stand, and was worried would be too big!! Because of the style and colour it just blends in. | partial match | 44
Currys | 21203449 | 2021-02-06 10:31:58 | After 2 weeks the item had not been delivered to the [NAME] store for collection.  I complained to Currys by phone and cancelled the order - they said I would be reimbursed within 7 days. I am still waiting | service words | Not been delivered
[NAME] | 21237324 | 2021-02-10 14:55:29 | I have bought from them several times and they are very helpful.  When I couldn't sort out the software I phoned them and they were very helpful, even if they couldn't solve the problem they gave me several ideas. | service words | bought from
Currys Ireland | 21181199 | 2021-02-04 13:42:24 | Delivery was delayed a month then the product order was cancelled by curry's. Had to buy the product In store and the voucher I was giving for the inconvenience wouldn't work in the store. the manager was no help! | service words | cancelled
[NAME] | 21182578 | 2021-02-04 16:39:47 | The website is very easy to use. The products arrived very quickly and they kept me updated throughout the whole process. The products were as described and they were very helpful when I returned one of the items. | service words | described
Currys | 21182195 | 2021-02-04 15:35:54 | Didn't get delivered on date requested. Turned out payment was not processed so had to do it again and was sent out next day. The guy dealt with it perfectly. Don't know why payment got stuck he said it can happen | service words | didn't get
Currys | 21215904 | 2021-02-08 18:20:38 | Everything, it's been a real help with home schooling and it's so easy to work and to set up even I managed to do it and I've no clue what with laptops and printers but the instructions where really easy to follow | service words | no clue
Currys | 21172866 | 2021-02-04 21:11:36 | Plenty of storage space but I really have no idea about energy consumption, hence my non-committal 5 score. It looks really sleek and shiny and is easy to access the copious shelves in both the fridge and freezer. | service words | no idea
Ebuyer | 21213179 | 2021-02-07 14:15:38 | High pixel density Works with G-Sync and AMD FreeSync Refresh rate is a good match with my RTX 3070 video card Well suited to gaming Good onscreen menu control via joystick button VESA 100x100 compatible Good value | partial match | 7
Currys | 21204624 | 2021-02-08 08:03:47 | Really disappointed with this product because the mic is broken and it is less than a month old. Unfortunately I don't have the receipt any more because I through it away as I didn't expect to have to send it back. | service words | don't have
Currys Ireland | 21204450 | 2021-02-06 13:35:57 | I don't think you need to hear again what a mess your delivery was. From being a month late to having to pay 1/5 extra to get it delivered. Sorry but this is the last time I am buying anything from [NAME]'s PC World | service words | get it delivered
Runners Need | 21240775 | 2021-02-10 19:40:36 | Very good service overall, just shame the leggings did not fit properly. Was a gift. Would be helpful to have an idea of fit & what works well for different body shapes for women, such as [NAME], [NAME], etc | service words | gift
Currys | 21185599 | 2021-02-07 14:52:09 | I ordered it online and the site was easy to use. The product was delivered within a couple of days and was easy to set up. I have ordered several items from [NAME]'s over the years and have never been disappointed. | service words | never been
Currys | 21170181 | 2021-02-03 11:46:47 | I ordered this item on 6 January 2021 but it was not delivered until 26 January 2021 despite the money leaving my account when I placed the order. The delivery men were very good and they installed it very quickly. | service words | not delivered
Currys | 21171162 | 2021-02-03 12:53:36 | Paid for delivery on a specific day, machine was broken on delivery, rescheduled and 2nd machine was broken on delivery. 3rd time lucky in regards to being broken however was scratched while bringing into the house | service words | paid
Currys | 21223088 | 2021-02-08 20:47:50 | Easy to manage website, ordered online, it wasn't available for click and collect in my place. I paid extra for delivery for next day. I would have saved on delivery charges if it was available In store in my area. | service words | paid
Currys | 21219105 | 2021-02-08 12:30:35 | I had a question around price match, and they tried everything to get out of offering the price match. Even though I seemed to finding suppliers in the UK, they were saying the registered office was outside the UK. | service words | question
[NAME] | 21230386 | 2021-02-09 15:58:50 | Brilliant quick delivery.  Shame that you cannot get NHS discount on stock that already has money off, even if the stock is just reduced by a minimal amount. Other retailers give NHS discount off the latest prices. | service words | retailers
Currys | 21172143 | 2021-02-04 18:37:32 | Lovely looking laptop, keeps charge, we dont have much money and our daughter was in desperate need so we saved up and we are so glad we choose this one! Shes so happy and able to do her school work now x thank you! | service words | dont have
Ebuyer | 21163311 | 2021-02-05 10:57:35 | Everything arrived when it said would arrive, had some problems installing it ( not ebuyer's fault) there technical help sorted the problem out in quick time. Brilliant service will use again and recommend to anyone | service words | ebuyer
Appliances Direct | 21221110 | 2021-02-08 14:54:05 | The look is good but when I used after a few days the problem was      appear when I call to fix it the customer  give email address to send my address to engineer but no one back to me even the engineer not call me | service words | email
Currys | 21219194 | 2021-02-08 12:36:41 | Exceptional service during lockdown.  I was emailed with a time to collect and a link to an app.  When I got there I put my details in the app and they brought the box out to my car.  It was fast, safe and reliable. | service words | emailed
EuronicsUK | 21184830 | 2021-02-05 09:09:03 | I would definitely buy from Euronics again. It was very simple. The shop delivering the fridge kept me informed, actually delivered the fridge earlier than expected and were incredibly helpful. All very stress-free. | service words | euronics
Furniture123 | 21182856 | 2021-02-04 17:27:10 | I was informed of a change of delivery date the evening before due delivery! Took a day off to get it so that was a wasted days leave. Next due date was 7 weeks later!! So felt a bit misled regarding delivery times. | service words | misled
Currys | 21204308 | 2021-02-06 11:14:53 | Bought two devices in a same time. One by mistake but never has been collected from store. Month after still didn't receive refund. Contact to currys customer service serval times. Definitely try to avoid this place. | service words | Didn't receive
Currys | 21178208 | 2021-02-04 10:18:41 | The purchase and delivery were alright but since my earbuds broke so quickly and I don't know if it's the brand or the retailer, to be safe I will not be buying from either and will not be recommending them to anyone | service words | Don't know
Currys | 21214821 | 2021-02-07 23:28:44 | Everything I've ever bought from Currys has been excellent. I also like how the store in Livingston, West-lothian is laid out. Also the store personnel are helpful without being to aggressive in their sales approach. | service words | bought from
Currys | 21226995 | 2021-02-09 11:30:30 | Lack of an On/Off switch.  Once you have cleaned the floor you don't have the option of switching the machine off without walking over your freshly cleaned floor a d switching off at the mains.  Terrible design fault | service words | don't have
Appliances Direct | 21183016 | 2021-02-06 16:56:49 | Bought as a gift for one of my children, having previously bought two for another family member.   Originally Purchased  because it looked to be a reliable quality product and experience has bourne out that decision. | service words | gift
Sony Import | 21173445 | 2021-02-03 18:02:46 | Four times , Netflix and [NAME] have just stopped working and each time we have had to ring Sony and spend ages on the telephone. For a brand new television this is appalling!_x000D_ I really wish I had not bought it now. | service words | not bought
Currys | 21216810 | 2021-02-08 18:03:09 | Sound quality is poor, but only like a lot of TVs. Takes a long time to turn on and present all functions. Amazon Prime does not always work. Google assistant isn't great, it does not understand much of what you say. | service words | present
Currys | 21187466 | 2021-02-05 11:09:13 | Amazing costumer service a lovely person face timed and walked around the store to show the size and compare laptops. I was able to ask alot of questions and he was knowledgeable. Helped me make my mind up. Thank you | service words | questions
Currys | 21171398 | 2021-02-03 13:11:37 | The night vision, is very good from a distance over 100ft.  The flashing strobe alarm is a great feature.  The metal casing is very well made and strong, unlike plastic ones. The 64gb SD card capability is also great. | partial match | 0
Currys Ireland | 21204361 | 2021-02-06 19:51:49 | The box of the Amazon fire tablet was all battered and had been open & resealed. It was a gift for my nephew's 21st. The outer delivery box was perfect. I emailed to complain a few days ago and no one has contacted me | service words | amazon
Furniture123 | 21172471 | 2021-02-03 14:33:47 | Half of the order was cancelled after 2 months of waiting for the items. Customer service is none existent. Still waiting for someone to get back to me after a week. I have had neither the item I paid for or a refund. | service words | cancelled
Furniture123 | 21228348 | 2021-02-09 13:08:22 | No problems with Furniture 123 and did not take up with the company the points I have mentioned in the feedback, purely a time factor and table and benches are good quality for price.  90% happy overall with purchase. | service words | feedback
Currys | 21160562 | 2021-02-04 13:08:08 | Pleased with hoover purchase ! Love it that the tools are all inside the Hoover! Great suction and different levels of power!! Light to carry up and down stairs!! Compact to store as well!! Got it on sale as well!!! ? | service words | got it
Currys | 21239914 | 2021-02-10 16:57:37 | It's double the price of an Echo Dot or Google Home mini, and accessories are harder to find and 10-20% more expensive. But if you have Apple gadgets - phones, watch etc - then it's actually a better buy than an Echo. | service words | price of
Currys | 21159148 | 2021-02-04 14:16:14 | On some cycles like synthetics at lower temps it's only the 1200 spin. Not a deal breaker but I would like the option to choose 1400, also no 50 degree wash. I assume this is because I picked a cheaper model this time. | partial match | 0
Currys | 21149002 | 2021-02-03 10:32:58 | Door looks flimsy. Too noisy!!! Like a pair of shoes tumbling inside. Called customer service and said that's normal as the belt need stretching. Give it 5 to 10 cycles and the noise should lesser.....yeah....right.... | service words | customer service
Currys | 21232973 | 2021-02-10 08:45:43 | I think the multimedia interface experience could better by playing music i like as you navigate the screens. Would have been great to have a controller with haptic feedback, however it still feels comfortable to hold. | service words | feedback
Currys | 21181843 | 2021-02-05 10:33:10 | It was easy to set up despite complicated instructions. The free instant ink 7-month trial is a bonus. The first cartridges arrived in the post in a week but we have not used up the ones that came with the printer yet. | service words | have not
Currys | 21172133 | 2021-02-05 08:53:57 | Wanted Curry's to acknowledge that fault occurred within first 30 days so if happened again they would replace rather than repair. Could not have a replacement at that time as no stock anyway. [NAME]'s wouldn't do this. | service words | no stock
Currys | 21151582 | 2021-02-03 07:55:47 | Not used it enough to give an opinion as she is a beginner to the digital world. Come back in a year or may be two as she and I are both 85.I am trying my best to show her the ropes as I have had one for over 20 years. | service words | not used
Currys | 21233942 | 2021-02-10 09:50:22 | Absolutely fine.  Although initially the item was out of stock and I asked to be notified when back in.  I managed to purchase the item from Currys a couple of days after, but still haven't been notified about stock !! | service words | out of stock
Currys | 21203500 | 2021-02-06 10:38:00 | Due to [NAME], we purchased on line after reading reviews and doing some research on line.   The actual purchase and delivery was very good and the delivery team adhered to [NAME] restrictions but were really helpful. | service words | reviews
Appliances Direct | 21218834 | 2021-02-08 18:32:29 | It generally runs really quietly, but does like to clunk every now and then (I did read this in other reviews). I don't really mind as most things in my house clunk but could be something to improve apon on the future! | service words | reviews
Currys | 21240182 | 2021-02-10 17:23:06 | This laptop is a utility no-frills model.  That said, it is more than able to handle most user needs.  Ample CPU, RAM and 500GB SSD. I bought it for my grandson.  It is good for school work, games and watching films/TV. | partial match | 0
Currys | 21225542 | 2021-02-09 10:13:57 | Everyone from the person that I placed the order with to the delivery men were very polite and very helpful and answered every question without any jargon you normally get from other suppliers, and delivery was on time. | service words | question
Currys | 21241235 | 2021-02-10 21:46:05 | Rubbish ,I sent the laptop back told us we would have a refund in 72 hours,after 72 rang them again and then was told it would take 14 days for a refund.customer service very poor and attitude  was as if they did care . | service words | refund
Currys | 21234054 | 2021-02-10 10:15:46 | Had to adjust equaliser sound settings as audio for voices was very low while background music, explosions etc were very loud. A lot of negative reviews cite this issue but it can be fixed fairly easily in the settings. | service words | reviews
Currys | 21212801 | 2021-02-07 13:11:37 | I find it too uncomfortable (probably a bit too big) to wear at night time, which is a shame as I wanted to use it to track my sleep.  Not 100% accurate (if I'm being picky) for example, I gain steps when I'm washing up. | partial match | 0
Currys | 21206344 | 2021-02-08 08:38:52 | I paid for next day delivery and received the item after 2 days. I understand there maybe problems with post due to [NAME], however they should mention this to their customers before they pay the extra £6.00 delivery fee. | partial match,service words | 00,paid
Currys | 21230252 | 2021-02-09 15:41:19 | Was a bit reluctant as I've heard there was issues regarding orders not being delivered and other issues but I had no problem. Everything arrived on time and the people delivering the fridge called ahead before arriving. | service words | delivering
Appliances Direct | 21218911 | 2021-02-08 12:12:35 | No the machine does a fine job. The only thing I would improve is the operator manual. A clearer explanation of the humidity symbols would be useful as they are slightly confusing in the way  the functions are described. | service words | described
Currys | 21177002 | 2021-02-05 10:32:54 | This didn't come with a power cord which I find very dissapointing. Luckily I had someone who could fit one for me but if you didn't you would have to pay someone to do it so you may aswell go for a more expensive brand. | service words | didn't come
Currys | 21212990 | 2021-02-07 13:46:31 | I buy one item from currys and get subjected to an onslaught of marketing nonsense. So far I have had more than a dozen emails, two phone calls and various other message spams from currys.    I will avoid them in future. | service words | emails
Currys | 21188089 | 2021-02-07 15:10:47 | DVD drive needs to be easier to open, ie: more touch sensitive or a raised ridge so you can feel where to press.  Hate Windows 10 with control panel and system hidden  Price over £300 for a dvd drive  No jack for speakers | partial match | 0
Money Supermarket | 21223554 | 2021-02-09 06:04:00 | I had mistakenly accessed Money Expert on a second visit after a quote from you  and was horrified when I received their prediction of insurance for my car. I was given a figure of £3,000 for a car worth less than £1,000! | partial match | 0 | price_info
Currys | 21160965 | 2021-02-04 10:29:05 | Major downside - main channel streaming support missing (All4 and My5) despite older sets having them available. No legacy connections (scart etc.) Google/Amazon integrations (unable to completely disable/remove support). | service words | amazon
Currys Ireland | 21176745 | 2021-02-04 10:39:14 | I think eReaders are turning more and more into tablets. Touch screen, wi-fi, browsers... I have an Amazon that I bough 7 years ago and i like the fact that it has buttons and the main thing you can do is just read books. | service words | amazon
[NAME] | 21177557 | 2021-02-05 10:42:53 | I was disappointed that my initial order was incomplete. It showed an item delivered but it was not in my parcel. This was rectified and a the item sent with an apology and small gift so that was a satisfactory resolution | service words | gift
Nintendo | 21200331 | 2021-02-05 18:09:27 | Store is good and easy to navigate, i just reallllllllllllly wish they'd get rid of all the "out of stock" products if theyre not re stocking. There is more out of stock on nintendo than there is in stock which is bizzare | service words | out of stock
Currys | 21224875 | 2021-02-09 09:37:20 | Fine except very annoyed with click and collect as I didn't have the card with me that I'd paid fir it with and was refused even though I had several other credit/ debit cards in my name AND my full photo driving licence. | service words | paid
Currys | 21195701 | 2021-02-07 14:58:48 | Looks great in the house and now that it is set up works well.  A good size to fit on a small coffee table.  Quality of printing is great for the price of printer.  Has helped greatly since lockdown and working from home. | service words | price of
Currys | 21226977 | 2021-02-09 11:32:14 | Currys took my order and money on 12th January and then weeks later informed me they would not be able to complete the order and cancelled it.  Very disappointing.  Re-ordered it from AO and it was delivered within 3 days. | service words | cancelled it
Currys | 21230037 | 2021-02-09 15:18:23 | All good except  getting contact for live chat when one part of the order did not arrive. When I went through the phone number after many auto choices I got a real person who dealt with the problem quickly and effectively. | service words | did not arrive
Currys | 21210662 | 2021-02-07 10:19:02 | We used click and collect during lockdown - very easy and COVId safe - pulled into a bay informed store through the email link I had received and I opened boot staff came out and placed in boot all very safe and no contact | service words | email
BT Shop | 21180951 | 2021-02-06 13:55:22 | BT shop had a product I needed and in stock . I paid and it was only 2 days before I had it in my home . Price was competitive and I know the company is legitimate. I am happy with the purchase and happy with the service . | service words | paid
[NAME] | 21241315 | 2021-02-10 22:27:00 | I have ordered from you before, I like your site's and helpful and knowledgeable staff. I find your returns policy a little confusing, and free returns would be appreciated as post is the only way to do with you at present | service words | present
Currys | 21233972 | 2021-02-10 10:22:59 | It is a really fast laptop, which upon starting runs really fast.  It is lightweight and feels and looks more expensive than it is.  The keyboard is lovely, the buttons work really well and you don't have to press too hard. | service words | don't have
Appliances Direct | 21210077 | 2021-02-07 09:37:19 | I call them to return an item which is not working properly, poor quality, the website wasn't working trying to email them many times to return, after telling It passed already the 14 days right to return it so disappointed | service words | email
Currys | 21185663 | 2021-02-07 21:51:34 | I considered [NAME]'s a "trusted" name. Whenever I have purchase items in store the staff have been excellent. This experience has ruined my faith in a company I totally trusted. As usual race to the bottom and buyer beware. | service words | race
Currys | 21202128 | 2021-02-08 08:21:50 | Currys was cheaper than anyway else because at the time they were offering an additional £100 off and no other was doing this at the time for that TV.  Ordering was easy and the delivery was on time and on the date expected. | partial match | 0
Appliances Direct | 21207976 | 2021-02-08 08:19:34 | Very easy to use. Works as advertised, just plug it in turn the dial to humidity level you want and let it get on with it. Quiet enough to have in the bedroom on the eco setting and provides a bit of warmth at the same time. | service words | advertised
Currys | 21218901 | 2021-02-09 06:59:54 | I was a bit disappointed that I did not receive the advised weekly update on delivery and had to have a webchat about it.  However, from there it was handled quickly and efficiently with a delivery date which was adhered to. | service words | did not receive
Currys | 21181504 | 2021-02-05 11:01:48 | Wonderful Printers Print quality fantastic, just fantastic [NAME] to own this  My Grandchildren Email with documents to print as quality so high Two sided printing is so good it makes printing manuals so easy and professional | service words | email
Currys | 21238186 | 2021-02-10 14:29:15 | Very good communications   I was sent an email with links to the delivery tracker, which was easy to use.  I also received an SMS message with details as well  The delivery crew rang me to let me know they were on their way. | service words | email
Currys | 21199506 | 2021-02-05 16:17:25 | Terrible service as bought a washing machine at the same time which I never received and had to keep chasing before eventually getting a refund would never by online again terrible customer service. Ruse people on the phones | service words | never received
Currys | 21203028 | 2021-02-06 10:13:20 | I ordered on line & paid for next day delivery but when the order was processed the confirmation email stated the day after. Was to happy about that. If the online page says next day then I expect next day not the day after! | service words | paid
Currys | 21172095 | 2021-02-03 13:58:28 | I have purchased fromm currys before and were quite satisfied but this blanket has been very disappointed particularly as the weather has been very cold and it impossible at present to contact customer services by  telephone | service words | present
Currys | 21183138 | 2021-02-04 18:19:37 | When I have physically been in a Currys store I have been impressed with the layout and the knowledge and helpfulness of the staff. The staff seem to be present to assist customers rather than trying a " hard sell "approach. | service words | present
Currys | 21224965 | 2021-02-09 10:55:47 | The air fryer draw doesn't close properly all the time, sometimes it gets stuck. I question if I was sold the right product as I've used this air fryer before (purchased from another company) and never had any issue with it. | service words | question
MINI Australia | 21232558 | 2021-02-10 07:08:34 | The team in Melbourne Mini Garage are great! They have amazing customer service.  One of the main reason why I went with them. From being so patient answering all my questions and being so accommodating with all our request. | service words | questions
Currys | 21219000 | 2021-02-08 16:48:44 | - Picture quality needed manual adjustment (+100 contrast on most pre-set picture options is a bit much) - TV support isn't the sturdiest, you get two plastic 'feet' - it does the job, but it wouldn't take much to topple over | partial match | 0
Currys | 21231849 | 2021-02-09 20:19:15 | I don't want it because it does not achieve a clearer picture on Channel 11 which is why I bought it  I would like to return it but my request has been denied. Please can you help me?  Best Wishes Susanna MacInnes [PHONE] | partial match | 7
Currys | 21224949 | 2021-02-09 09:43:26 | I've  ordered  three items since lockdown. Our oven blew. It actually  went with a bang. Needed a freezer to put extra bits in and.i bought the instax mini11.all came safely packed  on time.and all are being used.no problems. | service words | bang
Currys | 21235527 | 2021-02-10 11:22:44 | After 14 days I still haven't received a refund or any acknowledgement that the item I returned had been received. I spoke to an online advisor and was told I would receive an email. I still haven't received one 4 days later. | service words | haven't received
[NAME] | 21219929 | 2021-02-08 13:25:18 | A lot of the boots were out of stock. I would also like more information about the fit. I ordered 3 pairs of boots and could not tell how wide they were. Also it's expensive to return multiple boots. This did put me off a bit | service words | out of stock
Appliances Direct | 21206954 | 2021-02-06 14:32:52 | The process of purchase and customer interactions are straight forward and good. The purchased product is rubbish and the failing. The big question is how is my problem going to be resolved. Will the customer care measure up? | service words | question
Currys Ireland | 21214164 | 2021-02-07 18:24:34 | My initial order for a similar laptop was acknowledged and subsequently cancelled by Curreys PC World. (Possibly connected to Brexit supply issues.  [NAME]'s acknowledged the inconvenience and issued a voucher as compensation. | service words | cancelled
Currys | 21185212 | 2021-02-05 09:39:15 | Ordered online.. received an email and went to store. Parked in a collection bay and entered details in the email link and the speakers were brought out to the car and put in the boot. No contact all very COVID safe. Thank you | service words | email
[NAME] | 21181955 | 2021-02-04 14:55:01 | I emailed about a refund and was replied to quite quickly, the refund was in my bank account quickly after I returned the item. My only issue was paying for the post, with insurance for the cost of item it was quite expensive. | service words | emailed
Furniture123 | 21169785 | 2021-02-03 11:23:43 | No assembly instructions for wardrobe. Missing drawer knob for chest of drawers. After numerous messages and emails to them they did not send the missing items. Terribly disappointed in this firm. Will not buy from them again. | service words | emails
Currys | 21202570 | 2021-02-08 09:09:28 | Fast and simple to set up, download the app & get going. Ink cartridges are easy to put in and hopefully will last a loooong time. We needed to use it instantly and thankfully as I'm not technical got it working straight away. | service words | got it
Tesco Mobile | 21200979 | 2021-02-05 20:34:53 | The assistant [NAME] was so helpful. He did the transfer of info from old to new phone for me which I hadn't been looking forward to at all. He answered all my questions and  listened to what I needed and didn't try to oversell. | service words | info
[NAME] | 21155723 | 2021-02-03 12:45:18 | Cotswold excellent. Great range of brands and they are still delivering in Northern Ireland very promptly. It is much appreciated. (Unlike some other big brands! Including icebreaker and [NAME] lewis) thank you [NAME]. | service words | delivering
Currys | 21175846 | 2021-02-03 21:32:22 | the item was advertised as a US layout keyboard but arrived in the UK format. they would not provide a return for a US version. this was bad because i bought custom key caps for a US keyboard but it did not arrive as described. | service words | did not arrive
Appliances Direct | 21209268 | 2021-02-07 01:33:14 | Super fast delivery, very helpful with anomaly of website problem and sorted quickly via phone and email. For return I was referred to manufacturer to ok the return, then referred back to AD to complete return. All sorted fine. | service words | email
Currys | 21195812 | 2021-02-07 10:52:13 | I love the quality of sound, touch control, ease of use and lightweight design.  I also love being notified of incomming calls and who is calling me, texts and emails too without having to look at my phone whilst out and about. | service words | emails
Currys | 21178245 | 2021-02-04 10:24:29 | Ordered and paid online.  Delivery was due in a few days and was kept informed about the time of delivery.  Day before I was told that delivery was confirmed for the next day and the next morning I was told the delivery window. | service words | paid
Currys | 21205088 | 2021-02-06 12:09:06 | Ordered a laptop wasnt expected on 11/1/21 took till 18/1/21 to get collected as I couldnt take it back then took till 3/2/21 to get a refund after at least 4 times chasing money too much hassle and fell very let down by currys | service words | refund
Currys | 21141632 | 2021-02-04 13:10:55 | Wish I'd listened to the other bad reviews. I dismissed them as problems with individual machines or user errors....however this machine is badly designed and continually dribbles water from the wand.  It's not fit for purpose. | service words | reviews
Appliances Direct | 21195858 | 2021-02-07 12:36:52 | We have only used it in a couple of rooms and it Seems to work very efficiently. We do not have it on all the time so it is used to target areas with high humidity problems. Simple to operate and the manual is easily understood. | service words | do not have
Mattress Online | 21228356 | 2021-02-09 13:08:24 | I had issues with the mattress I bought which isn't Mattress Online's fault. Spoke to customer services via email and had very quick responses with the issue sorted very quickly. Would recommend the retailer to people in future. | service words | email
Appliances Direct | 21179800 | 2021-02-04 11:44:06 | Had a slight scratch on side glass panel and a good discount given to keep fire, exchange offered also. Excellent customer service with speedy response and remedy to my complaint. Very impressed and would use this company again. | service words | fire
Currys Ireland | 21195540 | 2021-02-05 12:26:29 | A little bit annoyed as when I checked for this laptop for sale in curry's in Waterford, it said they were in stock and I drove to buy it but when I got there, they never had any in stock and I had to get it delivered to my home | service words | get it delivered
Currys | 21238990 | 2021-02-10 19:56:27 | Sufficient service considering the disruptions in life at present, but wouldn't want to shop like this ordinarily. Previous microwave I bought from Curry's only lasted just over 12 months so hence had to purchase this new one !! | service words | present
Currys | 21179199 | 2021-02-04 11:07:39 | Always efficient from explaining product to ordering and delivery. Prices across their range are so competitive that it seldom warrants checking! Chat line introduction has worked very well in answering questions on products. G. | service words | questions
Currys | 21217688 | 2021-02-08 11:04:27 | Item only 4 days beyond the 30 day refund window so they didn't want to know when I reported a fault.  Had to waste a lot of time getting the problem sorted after hardly any use.  Luckily manufacturer's support people very good. | service words | refund
box.co.uk | 21233848 | 2021-02-10 09:44:06 | I was a little nervous ordering from a company I had not heard of before, but so pleased I read the reviews and then ordered. Great communications and the price for the spec was unbeatable, even from the bigger online retailers. | service words | reviews
Currys | 21237235 | 2021-02-10 13:18:08 | when using [NAME], hoover tends to tip over , could also benefit from a very slim flexible tool to get into the small nooks n crannies inside car and between spindles on stairs, also inside radiators,, then it would be 100% perfect | partial match | 0
Ebuyer | 21155929 | 2021-02-03 10:10:05 | Really impressed with ease of order and speed of delivery. Laptops direct had the same product price and delivery time (one day), but ebuyer had cheaper delivery. Will be relying on ebuyer in the future ([NAME] delivery was great) | service words | ebuyer
Currys | 21205807 | 2021-02-06 12:57:38 | I contacted Currys service help line. I had to wait quite some time to speak to an advisor but once through they were very helpful. The item was collected from me the same day and I received a full refund in approximately 5 days. | service words | refund
Currys | 21168438 | 2021-02-03 10:15:33 | I ordered a laptop and I orders Microsoft and also security bits with my order but it didn't come with the laptop,  I rang them it said it would be there the next day, its still not here a month on...  and I've been charged for it | service words | didn't come
Currys | 21151739 | 2021-02-03 07:49:38 | It frequently does not record my heart rate, so doesn't give detail of sleep patterns, sometimes not even recognising that I'm asleep for most of the night.  If it doesn't do that, how can I trust the rest of what it's telling me? | service words | how can i
Furniture123 | 21169111 | 2021-02-03 10:52:10 | Parts missing on draw front so not happy . Tried complaining but because I'd already complained about another item and returned they seemed to think they had solved everything so closed my complaint. So never got anywhere with it. | service words | never got
Laptops Direct | 21212494 | 2021-02-08 15:30:41 | Had to wait nearly a month for delivery !!!! Very low price £10 less than anywhere else and great once delivered . However if I had know it was going to be that long coming I would have just paid £10 more for next day delivery ??? | service words | paid
Currys | 21177086 | 2021-02-05 10:24:07 | Like pretty much everyone else in the reviews, it really could have done with one more freezer door. There's also space for another shelf in the freezer and I've managed to find a spares company who sell them, so I've ordered one. | service words | reviews
Currys | 21212535 | 2021-02-08 13:18:17 | i dont know why but the cartridge didnt last as long for the printing quality and amount as other cartridges l have used in the past . did not get as much amount ofprinting out of the cartridges. for the cost l wasnt very impressed | service words | did not get
[NAME] | 21198596 | 2021-02-05 14:30:38 | It's been great, apart from the massive amount of email follow-up and email newsletters/marketing material.  I know who you are.  I just want to buy things from you when I need them, not have my inbox filled to overflowing!  Thanks | service words | email
Currys | 21174330 | 2021-02-05 08:40:38 | One review concerned with catching fire due to [NAME] by passing  the filter.  I clean filter after every use. Maybe design could be looked at to give one confidence that by passing the filter is kept to an acceptable and safe level. | service words | review
Currys | 21141856 | 2021-02-04 09:57:26 | It's billed as a Smart TV.  It doesn't have AirDrop and it doesn't have Internet [NAME], although the Instruction Book says it does.  You can only add certain apps.  I now see (too late) that internet reviews of JVC are not good. | service words | reviews
The Jewellery Channel | 21172118 | 2021-02-04 18:42:21 | Read reviews and looked at price and thought well I'll give it a go.  So glad I did the stones are beautiful and are  generous well cut and set in a bold band which is well finished.  Truly couldn't believe my eyes at these rubies. | service words | reviews
Currys | 21177709 | 2021-02-04 09:54:12 | Have to guess how much 200ml is for latte milk and guess again for 50ml of coffee after. Not easy to make a good coffee as measurements are always off. Make in jug and pour into cup is counter productive and creates more washing up. | partial match | 0
Currys | 21179300 | 2021-02-04 11:13:44 | I ordered on line on behalf of my elderly mum, the site was easy to use, lots of choice, and range of prices, great deals.  I had it delivered direct to mum, she informs me packed very well and quick delivery.  very happy customers. | service words | behalf
Appliances Direct | 21212685 | 2021-02-07 12:59:54 | Excellent service.  I looked around and compared prices and they were cheaper than anywhere else, including the manufacturers.  I was surprised to get my delivery the next day as I did not order the next day delivery. Great Service. | service words | did not order
Appliances Direct | 21172858 | 2021-02-05 10:13:42 | The space in between rows. It could be deeper and the shelves should be designed to come out more to see which wine you are selecting without having to take the bottle right out and then put it back if you have not chosen correctly. | service words | have not
Currys | 21208034 | 2021-02-08 08:36:34 | Always a good shopping experience and the 'lockdowns' have not altered that...the staff always helpful ...delivery is on time and polite. We are not able to go to the store but still able to get the goods and information we require. | service words | have not
The Jewellery Channel | 21240790 | 2021-02-10 19:24:47 | excellent quality, very soft material and lovely colour, i can definitely recommend as i  have now purchased 4. Mother in law has one she is size 22 and still plenty of room also daughter in law has one size 12 and she loves it too. | service words | law
Currys | 21230400 | 2021-02-09 16:01:27 | So quiet compared to my old indesit. Simple controls and very easy to use. Large capacity drum with big door. Probably a ton of features I've not used yet, mainly using standard 40 and 15/30 quick wash features but very happy so far | service words | not used
Currys | 21184144 | 2021-02-05 04:00:40 | Good experience. It was a software download purchase. Price was competitive after having shopped around. Pretty straight forward and just what I needed at the time. Link to download was sent moments after I had paid for the product. | service words | paid
MINI Australia | 21176261 | 2021-02-04 05:29:31 | - Included tyre ([NAME]) was not reassuring, noisy and wet performance not conveying confidence. -the engine something shudder/rattle really hard on some morning start, not often maybe once every 200+ engine start. - No Android Auto - | partial match | 0
Hyundai Canada | 21208183 | 2021-02-06 17:54:06 | This vehicle has more features included when you go with the [NAME] edition then my previous Mercedes E-400 and BMW combined. Drives very well and I love the box look just my opinion. Value this is the best 7/8 seater out there. | partial match | 0
Tesco Mobile | 21163887 | 2021-02-04 13:35:54 | I don't know how to go back,it's not just an arrow as on my previous phone a tesco monthly Motorola E5 .I only know to swipe it up and start again.Any help! Because of covid restrictions they could not show me in store which I missed | service words | Don't know
Currys | 21205920 | 2021-02-06 13:09:25 | Despite not showing up on the system as being ready for collection and me having received both a text and email to confirm that it was, the lovely member of staff soon sorted it out for me and loaded into the boot as well. Thank  you | service words | email
Currys | 21227847 | 2021-02-09 15:56:12 | The instillation was a disgrace. I have tried to complain via three different routes with no feedback at all. I was left with no heating or hot water.  I paid for installation and they left me without hot water or heating in mid jan. | service words | feedback
Currys | 21169459 | 2021-02-05 10:08:08 | I have cooked a meal for two in it. Also baked,   It is also quick I just love it.  I have never used the oven in my cooker since I got it. Absolutely no regrets about buying it.  It is also quick to heat up a lunchtime wrap or thin. | service words | never used
Currys | 21158921 | 2021-02-04 14:06:58 | I like the design and how light and small it is, it is very easy to use, logging in with fingerprint is great. The screen is small but bright and clear and I bought it on sale with a discount- would not have paid full price for this. | service words | paid
Ninja | 21211273 | 2021-02-08 12:05:31 | My soup maker stopped boiling, I called Ninja support, they said you have guarantee but we cannot help you. Go to Amazon because you bought it from them. Extremely disappointing! So I register for the guarantee but it means nothing!!! | service words | amazon | retailer_specific_comments
Currys | 21152754 | 2021-02-04 08:34:52 | Difficult to set up because parts are not described and there was only instructions to set it up for copying.  [NAME] job of connecting to as computer for printing was left to new owner.  Yjere was no info on printing two sides of paper. | service words | described
BT Shop | 21179746 | 2021-02-04 11:38:04 | Easy to use website and item quickly dispatched. Let down by ParcelForce who sent the item all over the country and it didn't arrive within the 48hrs of dispatch. It arrived 96hrs after dispatch. Fortunately it wasn't needed urgently! | service words | didn't arrive
MINI Australia | 21176324 | 2021-02-04 05:27:57 | No blind spot monitoring which is a huge issue on a convertible or [NAME] assist . This model they don't have the option to auto close the side mirrors which is annoying . Boot size is restrictive but you accept that with a convertible! | service words | don't have
Currys | 21204133 | 2021-02-08 07:25:03 | Online order using an e-gift card worked very easily. Would be nice if gift card number and pin could be copied & pasted from e-card page into curry's website page rather than having to record & type in manually....it's a long number! | service words | gift
Currys | 21136897 | 2021-02-03 13:01:25 | We received the most appalling Service install from [NAME]'s. I would buy this television again,  but would never buy Another item from [NAME]'s PC World again.  I wish I'd stopped to read [NAME]'s online reviews, before deciding to buy. | service words | reviews
Currys | 21152393 | 2021-02-03 08:41:02 | The speed of switching on to getting your printed results is slow. Also the duplex printing that was advertised is only half duplex. You have to let the 1st side pages print 1st then turn the paper over a reload. That's a bit of a pain | service words | advertised
Currys | 21219150 | 2021-02-08 16:11:20 | I was well packaged and delivered on time. The setting up was very easy. I set it up between two rooms to obtain [NAME] near a TV for accessing my Amazon Stick. Worked first time. It also provides two RJ45 ports for direct PC connection. | service words | amazon
Currys | 21218554 | 2021-02-08 18:25:01 | The chair is really nice, especially for its price. The build quality is good and the lumbar support is a nice addition which many chairs do not have. The arms aren't great (bit plastic-y) but that is the nature of these sorts of arms. | service words | do not have
ID Mobile | 21181489 | 2021-02-06 14:03:19 | Very hard to get answers if having issues as no phone number to speak to someone easily, was also told that my details were incorrect when contacting online help despite reading the details straight from the envelop my sim card came in | service words | my details
WWEShop | 21231347 | 2021-02-09 18:28:48 | From the time that I begin order I only had one problem with WWE shop and that was on Dec that I ordered item and I never received it but I got my money back but other than that I always get my items and I love every single one thank u | service words | never received
BT Shop | 21198317 | 2021-02-07 14:42:57 | It quickly became apparent that the BT Whole Home Wi-Fi - Twin Pack that I purchased would bring no WIFI improvements to my home so I arranged to return the pack and asked for a refund. The return and refund process worked well for me. | service words | refund
Currys | 21154095 | 2021-02-03 07:49:06 | No sound on BBC I player or ITV apps.  Requires frequent switching to get sound and when it eventually works you are lucky to be able to watch an entire ITV player programme before it switches off or stops playing beyond a random advert | service words | advert
Currys | 21168388 | 2021-02-05 08:41:52 | Advertised with a 5 year guarantee however the tv when in boxed mentioned nothing about this the receipt shows nothing about a 5 year guarantee I've tried for hours to sort this out with the store but have got no where very disappointed | service words | advertised
The Jewellery Channel | 21199602 | 2021-02-07 15:29:07 | Ive shopped a lot with tjc via amazon the app and tv the products have always been brilliant had fragrance homeware and jewellry excellent value and really lovely products im always interested in what they have on offer such a variation | service words | amazon
Currys | 21206077 | 2021-02-06 13:21:17 | Easy to use, simple process, spot on product. Only issue was informed by email that product would be unpacked for us and packaging taken away... Seemed a surprise for the delivery men who wouldn't do it and seemed surprised to be asked! | service words | email
Currys | 21202786 | 2021-02-08 06:22:55 | Packaging was damaged just taped together, fridge door had a scratch and dent in it. Contacted curry's who offered us a part refund if we kept the product which we did as we need it that day because we had already disposed of old fridge | service words | refund
Currys | 21200019 | 2021-02-05 17:22:51 | Bought an oculus quest because you had stock , then got delayed which is fine these things happen , then delay date was cancelled , no delivery date , my frustration came from you saying you had stock when it was evident you didn't ????? | service words | cancelled
Currys | 21163648 | 2021-02-04 14:10:43 | Got these for my university lectures on zoom, they work amazingly to stop me getting feedback loops and are comfortable  even when wearing them up-to 10 hours away with good battery life (I only have to charge them about every 3-4 days!) | service words | feedback
Currys | 21208527 | 2021-02-08 07:47:23 | Its advertised with telescopic shelves but it is very misleading as it only has one fitted at thw bottom pf the big oven so a big let down. Put oven liners in and it stops it heating up properly. Switches geel very loose on control panel. | service words | advertised
Currys | 21172667 | 2021-02-04 19:05:33 | A good experience with my purchse from Currys.  They had what I wanted for a good price and they delivered quickly and when they said.  I would recommend buying from shops directly rather than through Amazon which is often more expensive. | service words | amazon
Mattress Online | 21181554 | 2021-02-04 13:51:04 | This is the second mattress bought from this supplier.  We used to use Mattressman, but they dont have the range of Sleepeezee mattresses I am specifically looking for.  Happy to use Mattress Online again as good price and quick delivery. | service words | bought from
Tekzone | 21156947 | 2021-02-04 14:18:49 | supplied connecting cable is too stiff and coarse and as such transfers noise through to your head if you move slightly, its a bit annoying. One of the earpads seals better on one ear (i have emailed the manufacturer regarding this fault) | service words | emailed
Currys | 21209317 | 2021-02-07 03:44:36 | Booked & paid online, due to covid restrictions. Collection instructions were clear & simple. Those instructions worked efficiently.  I've always been a fan of Kenwood appliances: this one reinforces that opinion. Easy & efficient to use. | service words | paid
Currys Ireland | 21228498 | 2021-02-09 13:14:30 | I was iffy shopping online based on other reviews on their Facebook but I did it and was not disappointed my stuff even came a couple days early and I did get a text from dpd of their arrival so I was able to organise them to be collected | service words | reviews
Currys | 21230736 | 2021-02-09 16:50:18 | First use, I cracked a plate. I didn't realise that introducing a cold plate to sudden heating would cause this. It never happened with my previous microwave (700W compared with this 900W). Sometimes food has not been heated right through. | partial match | 0
Currys | 21224786 | 2021-02-09 09:31:16 | This product is sold as a  bundle with  a  9.99  Norton Anti-virus deal.  I have spent about 4 hours  trying to get this Norton anti-virus  loaded on this machine. With help from  my IT staff at work etc. It cannot be  used on this laptop. | partial match | 99
Currys | 21176793 | 2021-02-06 17:13:23 | We don't have any other shops like [NAME]'s anymore, so Hobnobs choice. However, I would not like to see [NAME] dissappear. From experience, [NAME]'s insurances on products do not deliver what they promise so I don't purchase those any more. | service words | don't have
Appliances Direct | 21181747 | 2021-02-06 13:14:06 | The fridge compartment is quite small. It does not freeze evenly in the freezer compartment. We were told by the manufacturer that this is due to it being in the garage. Which as we don't have room in the kitchen for it - is not much help! | service words | don't have
Appliances Direct | 21159529 | 2021-02-04 14:35:00 | Absolutely brilliant machine, wish I have got one earlier. My washing dries in no time now and I don't have any more condensation on my windows. I bought one in black colour and it looks very nice with the deco. Absolutely in love with it. | service words | don't have
Currys | 21229877 | 2021-02-09 15:12:42 | I have been using the soda stream for about a month now and I'm pleased to say that it is so easy to use and makes lovely fizzy sparkling water. I'm so happy with my purchase and delighted that I don't have to buy sparkling water any more, | service words | don't have
Currys | 21171618 | 2021-02-03 13:23:44 | I chose to have it delivered to store and, even though I got an email from the dispatching company to say it had been delivered to store, it wasn't until the next day that the store got in contact to say the item was ready to be picked up. | service words | have it delivered
Currys | 21227752 | 2021-02-09 12:26:22 | Fine. Staff were helpful and professional, not that there was much interaction given social distancing.  To be honest, I only bought this particular printer because I needed one and most of the others in this price range were out of stock. | service words | out of stock
Currys | 21207957 | 2021-02-06 16:59:37 | I ordered online and it was easy to navigate the site. The courier service were most helpful when delivery was not on time, I paid for next day delivery, the driver went off the radar. Besides that it was an overall satisfactory experience | service words | paid
Currys Ireland | 21200228 | 2021-02-05 17:51:56 | Delivery delayed 3 weeks, left unattended on doorstep, still out of pocket for unadvised custom charges that they promised to refund (no idea when this will be resolved), numerous calls to help desk who could not help - terrible experience | service words | refund
[NAME] | 21221053 | 2021-02-08 16:14:05 | Cotswold Outdoor stock proven, quality kit at a good value price point. Delivery on each of my purchases so far has been prompt and within the time window. I prefer them to any other outdoor retailer for reliability and range of equipment. | service words | retailer
Currys | 21235071 | 2021-02-10 10:58:09 | Delivered on time, delivery guys were helpful, competitive price. It was delivered a week after ordering. I had previously ordered it 12 weeks earlier from Appliances Direct but eventually cancelled the order as they kept messing me around. | service words | appliances direct
Currys | 21236603 | 2021-02-10 12:35:48 | Good service but when I called the customer service I didn't get to speak to a person and was pushed more to look online regarding problem but still didn't find the answer. Previously I've got to speak to a real person which was far better. | service words | didn't get to
Currys | 21177820 | 2021-02-06 16:54:10 | Would prefer velcro command strips rather than others as easier to move if needed and is hidden behind panels rather than sticking out. Ended up buying some to do just that. Also annoyed they are not compatible with the new led panel shapes | service words | ended up buying
Currys | 21218183 | 2021-02-08 18:14:50 | Excellent printer which prints double sided. Not used the scan function as yet, but the printer is fine for home use. The HP Instant Ink scheme is excellent but did have a small issue enrolling my printer which HP tech support resolved well | service words | not used
Beko | 21212978 | 2021-02-07 13:40:44 | This was a replacement item. bought from Argos, and delivered quickly. however issues with the water dispenser has not been resolved, no one from [NAME]'s engineering has yet to contact me. This regrettably diminishes the experience with [NAME]. | service words | bought from | retailer_specific_comments
Appliances Direct | 21232155 | 2021-02-10 07:11:09 | It drips onto the hot plate when you remove the jug. I've never known a coffee maker to conquer this but lived in hope given the price of this maker. It was about £50 more than other makes I was looking at. Not really worth the extra expense | service words | price of
Currys | 21186888 | 2021-02-07 14:58:56 | i also bought the surround sound speakers to get the best out of the sound bar , the only disappointing thing is the surround sound speakers are NOT WIRELESS as advertised , the surround sound speakers still have to be wired to the receiver . | service words | advertised
Currys | 21205926 | 2021-02-06 13:09:26 | The last time we bought from Currys, a steam iron, they said it would be delivered so we paid for it and then next day they said was ready for collection on the opposite side of [NAME]. They are unreliable so I would never recommend them. | service words | bought from
Currys | 21236642 | 2021-02-10 12:58:28 | Was ok not sure how I ended up paying for 2 ovens, not double clicked different numbers.  Cancelled one tried to get in touch with curries , impossible ! Got hold of PayPal who organised the refun , still curries delivered 2 !!! So annoying ! | service words | cancelled
Currys | 21185823 | 2021-02-07 10:35:15 | Still unable to register the warranty.  The same message 'invalid serial number' keeps coming up.  I have sent 3 emails to Toshiba without reply.  Unable to access BBC text for news and sport.  The TV guide on the remote control doesn't work. | service words | emails
Currys | 21168180 | 2021-02-03 10:03:09 | I had fire tv stick before on my last tv , so to have it built in is excellent, mainly because the remote is the same. So simple to use. I'm sure there are TVs with better picture and sound but for the money this tv is great.  So far so good. | service words | fire
Currys | 21158218 | 2021-02-04 17:41:58 | expected installation and recycling,not done paid £60 up front for these services,still waiting rebate,customer services total non event,the product great,as a75 year old man living on his own installation was top priorority not even a sorry. | service words | paid
Currys | 21161630 | 2021-02-04 14:12:30 | I'm very disappointed in the price I paid and the story line was good but short. The original spider man had lots more to it for less money. My 4yr old grandson got to the end of miles morales in a few hours. I wish I could get my money back. | service words | paid
Buy it Direct - Ireland | 21197866 | 2021-02-05 13:30:10 | There was a little confusion with the order that did not arrive on time and in separate packages, but was finally successful. additionally, the amount for the delivery of the product was refunded, so I am actually satisfied despite the problem | service words | did not arrive
Currys | 21206351 | 2021-02-08 08:53:28 | A great sized "pebble" (face). Clear graphics, easy to see. Easy to personalise, and you don't have to use all the functions on there! The battery lasts a long time, but this will depend on the functions you use!  A lovely Smartwatch with GPS. | service words | don't have
Currys | 21149090 | 2021-02-04 08:14:45 | As I'm now fixed in one location, the track pad and keyboard have made it easy to get comfy and be productive. I've used a host of alternatives with my MacBook Pro but nothing has been able to match the MacBook's usability until I bought this. | service words | nothing has been
Currys | 21177732 | 2021-02-06 18:11:29 | Actually had issues with it not working properly and after speaking with Fitbit they said it was faulty and sent a new one. Still some connection issues from time to time with the new one. It was a birthday present for my partner so not ideal. | service words | present
Currys | 21149767 | 2021-02-04 07:42:15 | I ordered two items from Currys, one of which was an online exclusive, which after a couple of days they said we're unable to fulfill which was weird. The refund was prompt though. The keyboard took a while to arrive, otherwise no other issues | service words | refund
Currys | 21159312 | 2021-02-04 18:07:53 | Whilst the main body of the printer is very solid, the fold out paper 'holders' do feel a little flimsy.   Also, as was mentioned in the reviews, the screen is very small, ok for me, but someone with slightly less good eyesight might struggle. | service words | reviews
Currys | 21185282 | 2021-02-07 11:26:09 | Not always the best on price, and they're not Amazon when it comes to delivery, but when they're the best purchase option (be that on price or availability) I haven't found them wanting.  Typically have a great spread of stock and alternatives. | service words | amazon
Ebuyer | 21180507 | 2021-02-04 12:21:34 | I have been a customer of Ebuyer for many years.  In this case they apparently had supply problems and having pre-ordered the computer I had to wait 2 weeks loger than the original forecast.  One they had it, it came in very quickly (overnight) | service words | ebuyer
Currys | 21238198 | 2021-02-10 14:29:17 | The item was delivered 2 day late, and more to the point I was not informed about the failed delivery, arranging a new delivery date was fairly straight forward but got passed between different departments each one asking me the same questions. | service words | failed
Currys | 21204341 | 2021-02-06 11:20:42 | I keep getting calls from people claiming to be from Currys after I made a purchase. Maybe there's some sort of cyber security problem with your company that needs addressing. Tried contacting you via customer service email but got no response. | service words | keep getting
Silentnight | 21167432 | 2021-02-03 09:20:29 | Brilliant!  Lots of contact and updates via emails.  I emailed some extra delivery details to help the driver and it was confirmed it was sent on.  Trackable delivery.   Friendly and efficient delivery men.   Overall brilliant service thank you. | service words | emails
Currys | 21202569 | 2021-02-06 09:43:13 | The item was on list on the website and never arrived. Customer service kept apologising and reordering and still never arrived. After 4 re-orders we were told it was never in stock although the website still said it was.   Simply awful service. | service words | never arrived
Currys | 21223527 | 2021-02-09 08:06:08 | The laptop worked well and was quick to load but the trackpad would pick things you had just moved across and had not selected. Also the webcam did not work. So I returned it. I would have been ok to try a replacement but they were out of stock. | service words | out of stock
Currys | 21196496 | 2021-02-05 12:33:34 | After 4 weeks and contacting retailer 3 times by live chat and also customer services by phone , have still not recieved chair that was ordered. Waiting on refund but money has not been refunded yet .Delivery and customer services rating "zero " | service words | retailer
Currys | 21201042 | 2021-02-07 15:00:21 | Such a good hoover! Makes my carpets look like new again. Was very easy to put together and very easy to use. I was worried it was going to be really heavy after reading some other reviews but it's no heavier than expected. Definitely recommend. | service words | reviews
Currys | 21210247 | 2021-02-08 11:56:02 | - Installing it was a pain. Looks like most mobos don't come with 5000 support right now. So I needed to boot it with a 3000 chip to update it's bios. This might vary for some if you have a mobo that supports a bios flash without needing to boot. | partial match | 0
Appliances Direct | 21207714 | 2021-02-06 16:18:51 | We have had a number of appliances and have no complaints except with a washer/dryer and that was not a fault with Appliance Direct but with the design of the machine which is altogether too complex to operate and its instruction book is no help. | service words | appliance direct
Currys | 21201086 | 2021-02-05 21:21:56 | First Tv delivered  lost sound after a week. Contacted customer service, an exchange was arranged, But no email  was received as was told, So a  second call was required to prompt  arrangement  of new tv to be delivered, after that all went well. | service words | email
Currys | 21224443 | 2021-02-09 10:29:23 | Tried to contact curry's regarding a query.  Emailed and had no response.  Online robot is useless.  Couldn't get through on the phone.  Person who delivered the freezer sorted out my issue by calling curry's on my behalf.   Poor customer service | service words | emailed
Currys | 21174794 | 2021-02-04 18:30:29 | Considering I could only view online before purchasing I am really pleased with this oven, it looks really smart and has some good features, I like the idea of having a grill in main oven although I haven't used it yet.  Very happy with purchase. | service words | haven't used
Currys | 21221379 | 2021-02-08 15:23:30 | Experience on this item was good but on 2 other recent purchase experience very poor as the items were not delivered and no communications received in the delay.  After a month I had to initiate a cancellation which took another 4 days to happen. | service words | not delivered
Currys | 21214817 | 2021-02-08 12:23:46 | Turns off after a period needs to be physically woken up. As the printer is up-stairs and I am in a different room on my laptop or phone. The M5560PIXMA always turned on automatically after going to sleep.  ALSO Price of the ink refills too high. | service words | price of
Currys | 21225182 | 2021-02-09 09:55:40 | Easy to purchase/ order. Had issues with original delivery as the driver refused to deliver it. After a complaint to CS it was rescheduled for the next day and 2 other delivery drivers got it into the house and set up absolutely no problem at all | service words | rescheduled
box.co.uk | 21197984 | 2021-02-07 19:37:18 | Simple transaction. Have bought from [NAME] before with no problems. Was a waiting time of over a week as told at the time of purchase. Item came 2 days earlier than estimated. Also liked the fact that option to pay 24 months interest free on [NAME]. | service words | bought from
Currys | 21213334 | 2021-02-07 14:50:07 | I have been on the look out for a washer dryer for some time. Each time I found one it was out of stock or not available for delivery or collection in my area.  In the end I had to buy whatever was available and have not been disappointed with it. | service words | out of stock
Currys | 21236943 | 2021-02-10 15:26:54 | Maybe not the best person to review this, but it fits my needs perfectly. It has enough programmes for my needs - best feature for me 'full load - quick wash' - probably my go to programme. Seems to have everything else too. Best feature - quiet!! | service words | review
Currys | 21184682 | 2021-02-07 11:19:09 | The touch button on the left hand side isn't the best design, this is also mentioned in plenty of other reviews.  Also I personally didn't like the strap but that was quickly replaced.  This was a personal thing and therefore not a real criticism. | service words | reviews
Currys | 21183386 | 2021-02-04 19:23:37 | Looks good. Nice lighting feature and a little jingle when the printing has finished. Great free 5 months of printing included in the price  and we love the ink contract! We can do 50 prints per month for 1.99 then all ink is sent when it's needed. | partial match | 99
Currys | 21180999 | 2021-02-06 16:35:42 | Within a week its overheated melted the base and the internal speakers have failed. Hp just say send it for repair, 8 working turnround or get a credit from where you bought it. Very helpful when it was bought for everyday schooling during lockdown | service words | failed
Currys Ireland | 21172185 | 2021-02-03 17:35:53 | I have not had a chance to properly evaluate it. I am a retired IT Director and will rigorously evaluate it in time. My expectations are high having purchased Mainframes, Minis, Servers and PCs and more from DEC-Compac-HP incarnations over 40 years | service words | have not
Currys | 21216808 | 2021-02-08 16:10:38 | This is honestly the best hoover I have ever used.  I have a house full of teenagers and pets and it picks everything up. I have no idea what a more expensive hoover could do that this one doesn't...so powerful it feels like my carpet is lifting up | service words | no idea
Currys | 21187069 | 2021-02-06 21:10:28 | I wasn't expecting great battery life as it's designed for gaming. I'm using it as a desktop with the benefits of being reasonably portable. It is quite heavy but not an issue. I read a number of reviews before buying so I'm happy with my purchase. | service words | reviews
Currys Ireland | 21220607 | 2021-02-08 15:00:52 | [NAME] caused a problem with delivery and extra charges. I phoned customer services and was absolutely thrilled with the backup and response from them. I am 100% satisfied, which is why I generally use Curry's, and have recommended them to everyone. | partial match | 0
Currys | 21167997 | 2021-02-04 18:32:51 | Great printer for doing school work at home during lockdown - it just works! Able to print from any mobile device in the house with ease. Connection is never a problem. Don't have to buy ink every 10 minutes. Quick printing and has built in scanner. | service words | don't have
Currys | 21181967 | 2021-02-06 18:46:16 | Very smart looking unit and ideal if you don't have a wide or deep place to stand it. The narrow but substantial base stand makes it much more versatile than many other competitor products. Easy to use and very high quality on the HD or 4K channels. | service words | don't have
Currys | 21223415 | 2021-02-09 06:22:34 | Never used a chromebook before  love how quick it starts up. The more I use the more I like. For personal use it is brilliant and I would recommend to anyone for wanting as streaming and general use. Not really used for office work so cannot comment | service words | never used
Currys | 21177651 | 2021-02-04 09:48:17 | Website ok. Delivery on time and pre alerted but delivery men ignored instructions and also left without taking away the packaging which it said was included in the removal service I paid extra for. A little frustrating but not the end of the world. | service words | paid
Currys | 21177974 | 2021-02-04 10:06:31 | Spoke to someone via video call, he was extremely helpful, I explained everything I was looking for and he came up with several options, he answered all my questions and I didn't feel at all rushed. I got the perfect product with his support for me. | service words | questions
Currys | 21182940 | 2021-02-06 19:35:45 | I can't answer any of the questions to if the watch is good as I've still not received my item that I ordered on the 6th January as apparently there out of stock.But yet on curry's website there still selling them and have now come down in price to. | service words | questions
Currys | 21203787 | 2021-02-07 22:04:51 | My negative review of the item is not a reflection of the service provided by [NAME]'s.  I have made a number of purchases online and direct.  I have full confidence in their service provision and, for me, the first place I look for electrical goods. | service words | review
Currys Ireland | 21186770 | 2021-02-05 12:26:47 | Ignored my emails. Customer care number directing me to Just go to website which just asked to send an email. Paid 5.99 fast delivery fee. Nothing was fast. Deliberately bought product  from curry's.ie to avoid delays due to Brexit. Very dissatisfied | partial match,service words | 99,emails
Currys | 21204853 | 2021-02-06 11:51:17 | Promised delivery on a specific day but it didn't arrive. No one at Currys would accept responsibility for ages. Eventually found someone who promised to sort it out. Eventually arrived over 2 weeks late meaning my computer wasn't used for that time. | service words | Didn't arrive
Currys | 21182175 | 2021-02-04 15:30:02 | I emailed them about the installation as the guy couldn't do it when he arrived and yet we were charged for it, he ended up doing it but we were left with a surplus pipe from the previous plumbed in fridge freezer.  I do not think this is acceptable. | service words | emailed
Currys | 21195761 | 2021-02-05 11:44:31 | They took the money when I ordered and it was in stock and never delivered. Only writing review as I keep getting asked for a review of a product I HAVE NOT GOT. Customer service absolutely a joke during pandemic. No idea when or if I will get the TV | service words | never delivered
Currys Ireland | 21203941 | 2021-02-06 17:50:09 | [NAME] used it yet as its a birthday present for my daughter at the of  month, its seems a fine little tablet i ordered on line fast delivery and tracking, i will update i will when we get to use it ? i seen other good review and that why i bought it. | service words | present
Nintendo | 21235860 | 2021-02-10 11:47:08 | The bundle should have came with a carry case but I did not receive one, I was compensated with a 10% refund this allowed me to buy a carry case and stylus. I am very happy with with the purchase and how Nintendo rectified the mistake with this order. | service words | did not receive
Currys | 21210673 | 2021-02-07 10:19:04 | Ordered for click and collect only to find one item not ready. Was told I would be emailed when it was ready so I left with 2out of 3 items. After 2 weeks with no email I phoned and item was there waiting the whole time - 2 journeys when only 1 needed | service words | emailed
Currys | 21201395 | 2021-02-06 01:33:00 | There was a problem with online order system   [NAME] was taken and confirmed then not sent to warehouse fir us to collect and money was taken from our bank account. This then tuck 5 days to be put back and a had to reorder. But we got there in the end | service words | not sent
Currys | 21228164 | 2021-02-09 12:52:37 | The retailer did not advertised that one of the selling pints of this machine (OneTouch) is STRICTLY only available to Android users. So a major feature that I purchased the product for - I can not use. Hence the value for money and ease of use score. | service words | retailer
Appliances Direct | 21227729 | 2021-02-09 12:20:03 | Trying to get a query solved is a nightmare as no-one available to speak to.  The [NAME] delivered looks faulty as the door doesn't align.  Appliances Direct don't want to take responsibility of solving it and Hotpoint say isn't covered on the Guarantee! | service words | appliances direct
Currys | 21232277 | 2021-02-10 08:45:15 | It was very easy to order on line,  but I did have a few problems  a gift card it was a one4all I could not use them on line, but they take them in store but they were closed because of lock down this was not right they should take them on line as well | service words | gift
Mattress Online | 21184431 | 2021-02-05 08:21:16 | Excellent service. Next day free delivery. The driver rang to give me a time slot on the day and he was very courteous and helpful when he arrived. The mattress is a great product and far exceeded expectation for the money I paid, even for a sale item. | service words | give me
Hughes | 21215441 | 2021-02-08 18:39:33 | Paid for installation of dishwasher but drivers refused to do it on the pretext of [NAME], this was not Hughes but a delivery company they use, not very happy but Hughes customer service were very helpful although our nephew fitted it for us in the end. | service words | paid
Laptops Direct | 21208094 | 2021-02-08 07:34:56 | High refresh rate means very little when the ghosting is utterly horrendous. The worst I've ever seen. Also it has a freesync glitch wherein the screen will flash a white grid pattern at random times. This prompted me to return the monitor for a refund | service words | refund
Buy it Direct - Ireland | 21238639 | 2021-02-10 15:15:50 | Buy it Direct were unable to deliver product to my address. They issued a refund,however it might have been better for them to state at time of purchase that delivery to my address was unavailable instead of me having to go through whole process first. | service words | refund
Currys | 21148569 | 2021-02-04 07:17:18 | I love this TV. It has everything a smart TV should have. Very easy to assemble only need to add the legs which takes two minutes. It has Netflix, Amazon prime TV, bbc iPlayer , ITV all the essentials. I absolutely love it. Best purchase during lockdown | service words | amazon
Currys | 21223413 | 2021-02-09 06:47:27 | I have accidentally locked it and can't unlock it without software and leads that I don't have. There are lots of adverts for possibly dodgy firms on the internet who could unlock it. I have had an ipad for years with no trouble. I don't know what to do | service words | don't have
Currys | 21171119 | 2021-02-03 12:47:39 | I have already left my feedback. [NAME] arrived broken.   My issue is that trying to speak to Customer Services is a NIGHTMARE, in holding queues for nearly an hour.  If it hadn't been a defective item, I think I would give a more positive recommendation. | service words | feedback
Currys | 21204563 | 2021-02-08 06:34:50 | Bought as a gift for an 18th birthday. The screen kept flashing on and off whilst in use. I tried to fix this by running updates but I feel that for the price tag I shouldn't have to try and fix a brand new laptop. Returned to store soon after purchase. | service words | gift
Renault UK | 21241006 | 2021-02-10 20:25:08 | I received the car on 30th December 2020 and unfortunately since then we have been under lockdown.  Apart from the occasional journey to the shops I have not had much opportunity to really get to know the car.  My first impressions are quite favourable. | service words | have not
Currys | 21167089 | 2021-02-05 08:21:49 | Easy to use and set up. [NAME] I've used work great, main three, prime, YouTube, Netflix. I've not used others. For the price of the TV the sound is suprisingly good. Picture is great but as I'm always streaming I prob haven't seen the best it can do yet. | service words | not used
Currys | 21178310 | 2021-02-04 10:24:44 | Bought on line with ease, item originally out of stock but was notified when back in stock. Able to choose free delivery slot at a time to suit me. Able to speak to someone following delivery to sort out a query which was handled quickly and efficiently | service words | out of stock
Currys | 21172367 | 2021-02-03 14:27:46 | Very worried when the installers could'nt get my boiler pilot light to light up, thought l might have been left with no hot water or heating. They managed in the end, but said my boiler was old, maybe you need to ask these questions before installation! | service words | questions
box.co.uk | 21207108 | 2021-02-06 14:50:35 | The 144hz screen is amazing and probably is the best one on the market for this model. Build quality is really impressive for the money, cooling system is very well done, it does get hot at times but is nothing to worry about. Overall an excellent laptop | partial match | 44
Mattress Online | 21217466 | 2021-02-08 19:29:47 | Good thick supportive mattress. A big improvement from my last one. My fitted sheet barely fits on it. It's got foam built in so I don't need a mattress topper anymore. The delivery men took my old one downstairs for me and customer service were helpful. | service words | customer service
Birdfood (CJ Wildlife) | 21213477 | 2021-02-08 14:16:26 | One if the seed trays arrived with a hairline crack in it. I emailed them and they resoonded 3 days later stating they'd send a replacement out. It arrived 2 days later. So its pretty good service but could have been a bit quicker to respond to my email. | service words | emailed
Currys | 21176886 | 2021-02-06 13:52:42 | Can't fault this air fryer. I use it to make kale chips, tofu, Brussels sprouts and they all taste delicious. You can set the temperature and the time and it automatically shuts off after the time. Well worth the investment especially as I got it on sale | service words | got it
Currys | 21216096 | 2021-02-08 09:37:33 | Issues with installing due to an error my end. However they rescheduled for me, allowing enough time. My only issue is, they said they'd schedule for a week later, but did it for 2 weeks later. This was easily rectified after a call to customer services. | service words | rescheduled
Currys | 21238187 | 2021-02-10 14:29:15 | I ordered an item from the Currys Business website, order number: 70820058 . They haven't delivered it and it was over two weeks ago. They don't respond when I try to contact them and I can't get my money back that was taken as soon as I placed the order. | partial match,service words | 00,order number
Currys | 21206739 | 2021-02-08 08:35:43 | Seems like there is only Currys, [NAME] and [NAME] that are recognised high street shops that are selling laptops.  May experience with [NAME] was good, I was particulary impressed with customer support before buying the item. Good response and advice. | service words | argos
Currys | 21167145 | 2021-02-05 07:46:16 | I ordered a new product online and I received what appeared to be an open box item i.e  a returned or ex demo product.  [NAME]'s did replace it but I did not receive an apology or explanation regarding the original item and no apology for my inconvenience. | service words | did not receive
Currys | 21178151 | 2021-02-04 10:18:28 | No confirmation email to let me know what I ordered, was meant to same day pick up but no e mail to say what time to pick it up, waited 3 days and nothing. Went down to store to see what was going on and was told it was ready days ago. not helpful at all. | service words | email
Currys | 21180503 | 2021-02-04 12:21:33 | Use the click and collect as you know 'lockdown' was on and it couldn't have been easier. [NAME] click a link in the email to say I was there, a text message then told me my item was on the way and a nice guy delivered and put the item in the boot for me. | service words | email
box.co.uk | 21230362 | 2021-02-09 15:58:46 | Box sent the product out with Hermes who never attempted delivery. I was assured that box would resend with DPD got an email today saying that my product was beeing refunded. Called again and was told that the product was too damaged to be sent out again. | service words | email
Currys | 21159769 | 2021-02-04 14:02:28 | Way to expensive for the quality of print.   Unable to change print settings so you can't print at a higher quality.   Issue with a line down every single print out which turned out to be a fault and have sent printer back and awaiting refund or exchange. | service words | refund
Currys | 21211497 | 2021-02-08 18:26:17 | 8GB in a expensive machine is unacceptable and is a quite difficult to upgrade. A dedicated GPU would have been great or the very least a option to add one via [NAME].   Whilst the screen is great for a 27" display, think 1440p would have been better. | partial match | 44
Buy it Direct - Ireland | 21171568 | 2021-02-03 13:23:36 | Huge delays in customs due to Brexit. I had to pay 24.80 in tax on top of 17.00 delivery charge. Buy it Direct promised me a refund of the tax. I am still waiting. I ended up paying way over the odds. Buying from a store would have been cheaper and quicker | partial match,service words | 00,refund
Currys | 21158217 | 2021-02-04 12:06:53 | In the current pandemic Currys processes were sensible and appropriate to keep people safe. This product was described as in stock but click and collect was only available a few days after my order and I needed this quickly at short notice for school work. | service words | described
Currys | 21179958 | 2021-02-06 17:25:18 | Item was described on the website as "stainless steel and glass construction, silver finish, with metal grease filter." When the item arrived it was mild steel construction, painted grey with a paper grease filter. I put it back in the box and returned it. | service words | described
Currys | 21227220 | 2021-02-09 11:44:18 | When [NAME] has the product on stock to sell, it's all good but when you do not have it and we still searching on every possible branch and it's no available for delivery or collection that is not good. Just remove from your selling list would work better. | service words | do not have
Currys | 21151457 | 2021-02-04 08:06:17 | The EPC is misleading; I thought I was buying  an energy efficient appliance as the rating was A+.  However upon arrival i was surprised to see that from March 2021 the rating will be F (orange) which is close to the worst rating of G on a scale of A to G. | service words | misleading
Currys | 21233549 | 2021-02-10 09:35:51 | I am in my 80's and fit.  I bought my cleaner on line and had no idea how heavy  it was.  At the moment I can carry it upstairs , how long I will be able to do so is anyones anyone's guess.   The ratio of power to weight would be helpful for the less able. | service words | no idea
Currys | 21233973 | 2021-02-10 10:47:13 | I personally don't like that the track pad doesn't have left and right mouse buttons, making it sometimes difficult to use, but the ergonomic design suits my child who is after all the main user. The screen is also a bit small for the price of the machine. | service words | price of
Currys | 21155362 | 2021-02-03 10:13:31 | I ordered it at 5:00PM for click and collect and by 5:30PM I got a message saying it's ready. By 5:45PM I had my printer and the store shut at 6PM. This was the night before new lockdown so really impressed I managed to get this service! Great job Currys... | partial match | 0
Currys | 21157847 | 2021-02-04 14:34:58 | As an observation it would have been good to have a USB C port on the rear also but it's not a deal breaker that it hasn't. It would also have been better with a 500GB M.2 hard drive too but again it's not a problem as it's easy to upgrade to a bigger size. | partial match | 0
Currys Ireland | 21169811 | 2021-02-03 12:42:33 | Well order my tv on the 2th of January and didn't get it for 3weeks after that couldn't get anyone to talk to at currys about this I had to pay 45euros to DPD for delivery I ordered my tv from currys lreland why did It have to come from the uk al never know | service words | Didn't get
[NAME] | 21236873 | 2021-02-10 12:54:12 | Great experience. Delivery advised as next day which it wasn't. Not an issue as delivery was still very quick and I was informed of delays due to [NAME] via email. Maybe don't advertise as next day if it's not likely to be. Other than that great experience ? | service words | email
Currys | 21220187 | 2021-02-09 07:48:04 | Unable to access customer services. Reference "Extended Guarantee" confirmation Chat line completely pointless when they are unable to answer your question it just stops interacting with you. Customer service Phone number,if you can find it also a dead end. | service words | question
Currys | 21217354 | 2021-02-08 16:04:07 | I asked questions on line in chat and they were great, helped me to understand a few points I was not sure about. I placed the order and the TV got delivered on time and kept me informed along the way, the delivery drivers were fantastic. Thank You Curry's. | service words | questions
Currys | 21200936 | 2021-02-07 14:49:28 | It would not connect to [NAME],  therefore unable to use the smart feature. I was prepared to do without it, and use it as standard tv, but it kept freezing and would not work unless the electricity was switched off and back on again.   Returned for a refund. | service words | refund
Currys | 21225955 | 2021-02-09 10:38:02 | They messed around with the delivery date, were evasive when I tried to contact them. When I got hold of someone I was told 5 different things by 5 different people. When I tried to arrange a cancellation and refund the assistant was condescending and rude. | service words | refund
Currys | 21202297 | 2021-02-06 09:24:56 | Washing a little wet after 1400 spin speed compared to my previous 1600 spin speed machine. If unhappy with that, can always return for another spin. Unfortunately, the old machine - bearings gone-after ten years no longer exists or would def buy that again. | partial match | 0
Currys | 21199104 | 2021-02-07 09:08:19 | I paid £10 extra for next day delivery before noon but the order came through for day after that and it was impossible to get through to someone to query this. [NAME] arrived 2nd day at 1.00pm with considerable damage to box though the TV does appear to be ok. | partial match,service words | 00,paid
Currys | 21219135 | 2021-02-08 12:30:42 | Currys is experiencing some serious customer service issues at the moment.  They're using the pandemic as an excuse not to answer the phone, and complaints aren't being replied to.  Use AO.com, they're much better, the same price, and friendlier than Currys. | service words | AO.com
Appliances Direct | 21221054 | 2021-02-08 15:47:43 | Excellent very fast delivery  reasonable price and postage, cooker very well packed   no problems, i would buy again from Appliances Direct.                                                   Thank You                                                    [NAME]. | service words | appliances direct
Currys | 21209118 | 2021-02-06 23:05:23 | This cooker hood is fine for a room solely used as a kitchen where the noise could best be described as tolerable. However - it would be considered by many as so loud as to be unsuitable for a dining kitchen where it would interfere with normal conversation. | service words | described
Currys | 21230307 | 2021-02-09 15:52:58 | the product i ordered arrived as expected. However we live in a new house and the address is not recognized by the online ordering system and customer services could not enter it manually. i had to have it delivered to my daughters house some 30 miles away ! | service words | have it delivered
Currys | 21204526 | 2021-02-06 11:32:53 | I ordered and paid extra for delivery on 7th jan 21. The item hasn't arrived,  my account has said order in progress since time of order. There is no way to contact currys for this type of problem. Utterly disappointed as it was a birthday gift for a friend. | service words | paid
Currys | 21182522 | 2021-02-05 10:39:10 | ordered the intel core i5 model of the lenovo flex 5 on offer at £500, but was sent the core i3 model instead which is £100 cheaper. Trying to get intouch with costomer service is impossible. Needed the laptop for work so 14 days without one wasn't an option. | partial match | 0
Ninja | 21216512 | 2021-02-08 10:07:50 | I tried to buy an additional 700ml cup (which Ninja were out of stock of). The customer service were unable to tell me when they would be back in stock. They were also unable to advise if other cups with different part numbers were compatible with my product. | partial match,service words | 00,out of stock
Currys | 21163176 | 2021-02-06 19:23:54 | Try contacting them! If you do, be prepared to wait ages and then be cut off. I cannot find any refrigeration engineer who is prepared to repair any freezer bought from Curry's due the the gas used, which is unlike that used in "proper" refrigeration systems. | service words | bought from
Currys | 21227025 | 2021-02-09 11:33:51 | The life of our previous identical machine at c. 4 years seemed short - at this point the turntable mechanism had failed to rotate, causing uneven cooking of food.  However an identical replacement still appeared to be the best option available on the market. | service words | failed
Currys | 21170936 | 2021-02-05 09:34:45 | The installation is tricky due to the poor design of the rear legs and the difficulty in raising them, you also need to be a confident DIYer as you'll actually need to remove bits of plastic from the front (this is in the manual and not something I just did!) | service words | just did
Currys | 21179517 | 2021-02-06 13:47:04 | Didn't like that the instructions booklet states you need a bracket to use it under a worktop. On further investigation with calls and Facebook to Grundig it's apparent that the booklet is poorly worded and you don't need the £40 odd bracket. Very misleading. | service words | misleading
[NAME] | 21214605 | 2021-02-08 11:56:29 | The proportions are terrible, am size 10-12, returned the size M as no way I could get a leg in, very narrow.  Kept the size L, still tight fit to pull up and waist is far too big but really needed a paid of winter leggings.  Please revisit calf circumferance | service words | paid
Currys | 21224292 | 2021-02-09 10:32:15 | All fine, I use Currys/PC World online service regularly.  This was a digital SW download product where Currys just supplied a link to the MS Store.  On activation it states that no refund/return is possible which is why I only contacted MS with this problem. | service words | refund
Currys | 21237848 | 2021-02-10 13:59:53 | Snow delayed the delivery of my dryer, which is understandable. However my delivery was rescheduled ASAP.  The delivery man was very helpful and he even wheeled it from the main road which was quite some distance due to the snowy conditions on my local street | service words | rescheduled
Currys | 21216825 | 2021-02-08 10:20:47 | ok the replacement didn't arrive as it was damaged  so we then had to go again a choose a machine which did arrive then week later they came and took the original faulty one as we were isolating and couldn't let them in to collect the new one was left out side | service words | Didn't arrive
Currys | 21205084 | 2021-02-06 12:09:05 | I waited in all day for the delivery. When I contacted customer services they said a 'glitch' meant my order had been cancelled.  No apology.  I reordered it and the order went through. THEN I was told it wasn't in stock!!!!!  I finally got it on 2nd February. | service words | cancelled
Currys | 21213330 | 2021-02-08 13:42:06 | Glitches in the system if watching a recording it stops at seven pm and goes to live TV Free Sat say they don't have a fix for it yet, the response time when using the controller slows needing to reboot the box. No skip to pass the adverts only a fast forward. | service words | don't have
Furniture123 | 21179119 | 2021-02-04 11:07:22 | If you made the unit with an extra half an inch to an inch over hang then the wires could be hidden behind the fire as a lot of plug sockets would be behind the fire the fire would not be flush to the wall because you haven't left that inch.  Just a suggestion | service words | fire
Currys Ireland | 21233266 | 2021-02-10 09:10:36 | I ran out of ink on day one. It said I would have ink for 4 months so this wouldn't happen. I just want black ink, it's sold out in many places, my local supply shop is Also sold out and have no date for stock coming back. I have not been able to use it since. | service words | have not
Currys Ireland | 21228709 | 2021-02-09 15:29:57 | They're pricey. Apple... but overall as a product not much to improve on. I prefer the neater AirPods original case but I can't really fault this product. I never leave reviews but was unsure about buying these - now so glad I did so am here to vouch for them! | service words | reviews
Currys | 21178180 | 2021-02-04 10:18:35 | I bought this to replace my Canon MG3600.  The printer was very easy to set up and although I purchased replacements cartridges I haven't needed these yet.  I have been using the printer for over 3 weeks with the cartridges provided.  Excellent value for money. | partial match | 0
box.co.uk | 21224071 | 2021-02-09 08:32:25 | fantastic service but honestly, it seems BOX sell 2nd hand or used items, I bought TV, and I am 100% sure it was re-packed TV with the packing and from screws and stand, clearly can tell it was a used TV. so basically pay for a brand new item but got used item. | partial match | 0
[NAME] | 21240798 | 2021-02-10 20:03:26 | very happy with service and delivery, however, i found it very difficult to separate the billing address and the delivery address as this was a gift for a family member. please do as boots, ms and [NAME] do and include this facility on your webpage.  thanks | service words | gift
Currys | 21167309 | 2021-02-04 19:10:33 | Great print quality. The ability to print from my phone or tablet is really useful too. Prints so fast from standby even if I have not used it for a while. The ability to visually see how much ink is left in the tank is really useful. A great all-round printer. | service words | have not
Snow and Rock | 21158645 | 2021-02-04 14:23:20 | Ordered 2 items both were in stock, took payment and then was told one product was out of stock and still waiting for £35 to go back in, wouldn't have ordered product if not in stock, wouldn't use this company again, saying things are available when we're not . | service words | out of stock
Currys | 21198207 | 2021-02-05 13:54:13 | The young man was very helpful as I didn't know I had to do click and collect due to lockdown he was helpful showing me how to do it and said instead of making another journey to do it now and he'd go in and get it, it was just a shame the item was out of stock | service words | out of stock
Currys | 21194971 | 2021-02-05 11:36:18 | Only had the machine a week and it broke. Sent it back [NAME] 10 days ago and still haven't had a replacement or a refund and no communication on whats happening, the website is hard to find out who to talk to about it and god knows where my coffee machine is. | service words | refund
Mattress Online | 21170581 | 2021-02-03 12:11:11 | The delivery was DISGUSTING. They literally threw it into my door and broke my lamp, didn't even say one word to me just threw it at me and left me downstairs with it. Didn't even get a chance to ask if they would help carry it, like they said they would Online. | service words | didn't even get
Currys | 21170751 | 2021-02-05 10:12:56 | I ordered my product on the 2nd of January next day delivery I didn't get it until 29th no communication from curry's was only when I went on to the web chat I got told out of stock yet is was showing in store. Was very disappointed with [NAME]'s on this occasion | service words | didn't get
Currys | 21201000 | 2021-02-05 20:46:30 | Excellent customer service for the first member of staff I spoke to. He send an email to the manufacturer. The second member of staff was not really sure when my product would arrive from the manufacturer.  It was over 10 days late from the date which was given. | service words | email
ID Mobile | 21235838 | 2021-02-10 11:47:03 | The customer service team member kept getting information wrong. I was given the incorrect price twice before being about to purchase the phone via the website. The team member was not organised and I felt that they were not giving my enquiry the full attention. | service words | giving my
Currys | 21223419 | 2021-02-08 23:11:44 | Eventually got thru to customer services as my oven advertised as " number of shelves 5"  There was one shelf .... total rubbish the guy in customer services said it's shelf positions .... it should say that . I'd have not bought this if I'd known only one shelf | service words | have not
Currys | 21223343 | 2021-02-08 22:25:38 | the delivery was1 week late no apology. Delivery guy did not maintain covid safety, did not wear a mask. when i asked why it was late he just shrugged his shoulders. I paid extra for unpacking and next day delivery. [NAME] get that and did not get my money back. | service words | paid
Currys | 21229659 | 2021-02-09 15:42:35 | hand [NAME] use less, in sales info said two heat settings which cannot be found and not as hot as we would have liked. trying to get info from hoover no use. will not buy online again but wait for shops to open so we can ask questions when buying anything else. | service words | questions
Currys | 21168402 | 2021-02-03 10:15:24 | I called customer  services  and the guy on the end of the phone was absolutely  fantastic  talked me through  different  printers helped me order from the store I was sitting outside . He was marvellous  and I wish other retailers  had this it was so helpful  x | service words | retailers
Currys | 21164782 | 2021-02-07 20:01:15 | Disappointing that I was not able to take advantage of the Curry's discounted warranty deal as this is not available online and stores are click and collect only at the moment. Like the ink (see above) the warranty is available directly from HP but at full price | service words | see above
Hyundai | 21170473 | 2021-02-03 12:28:36 | It's a good looking car. Comfortable to drive and be a passenger in. Lots of internal space. For the money the technology you get on it is great. Having driven less than 600 miles in 3 months due to lockdown restrictions it still feels new every time I get in it. | partial match | 0
EuronicsUK | 21203607 | 2021-02-07 23:42:37 | I like to buy local and have had several products from John's Electrical in Scunthorpe. They confirmed my order the next morning at just after 9.00am by phone and arranged delivery. The delivery ream were on time and were fantastic. Its a really good combination. | partial match | 0
Currys | 21212709 | 2021-02-08 15:30:58 | It was bought for school work, but it won't run teams, it freezes the laptop, on Googling this issues it is common and due the memory required to run teams. Also I didn't get the free Microsoft for a year something about already having Microsoft on an old laptop. | service words | Didn't get
Birdfood (CJ Wildlife) | 21201070 | 2021-02-05 21:16:08 | CJ Wildlife are great. They provide excellent service (I've ordered online and by phone) and delivery is always speedy. The products are good quality and not too dear and you know that you are providing nutritious food for wildlife. The plants have been good too. | service words | dear
Currys Ireland | 21176966 | 2021-02-04 11:58:58 | The fact that I purchased the product from Currys PC World in Ireland only to find it was coming from the UK. It did not arrive on the date specified and took an extra week/ten days. It was also possible to track it. All I could check was that it had left the UK. | service words | did not arrive
Currys | 21221440 | 2021-02-08 15:29:21 | Brilliant service purchased the TV in the evening, email by the following day giving clear details of how to collect from our local store. Arrived at the store followed directions and in a few minutes the TV was put into our car boot completely socially distanced | service words | email
Currys | 21156210 | 2021-02-04 07:49:26 | Had some good experiences with [NAME]'s recently, including this camera. However, I also ordered a camera bag as part of the order, but this turned out to be out of stock. That would have been OK if they had told me this, but I had to phone them up to find it out. | service words | out of stock
Currys | 21156303 | 2021-02-03 14:00:15 | Great experience buying the shark cleaner but disappointed that online trying to buy a KitchenAid stand mixer it adds to basket then doesn't let you purchase, after phoning [NAME]'s direct was told out of stock, this should be stated when trying to purchase online | service words | out of stock
Currys | 21216393 | 2021-02-08 16:05:50 | Had paid £20 to have old machine removed and recycled but they would not take it as still plumbed in I am a woman on my own and do not have strength to move it so ended up having to pay someone else to take it out for me still not had a refund of my £20 not happy | service words | paid
Currys | 21224482 | 2021-02-09 09:07:37 | Avoid purchasing from Currys as you don't get the product you ordered and paid for and their customer service is abismal. Still waiting for my complaint to be dealt with having tried contacting the team on a number of occasions, but they simply go missing. Awful. | service words | paid
Currys | 21177444 | 2021-02-05 10:38:47 | I bought this item for my mum, good reviews etc. however beware! luckily I had an electrician booked for installation for safety's sake! and good job and appliance came with no power cable what so ever! and would have been without until arrangements had been made | service words | reviews
Beko | 21204298 | 2021-02-08 08:39:35 | Stopped working after 5 uses (clock was on but nothing else worked), had to wait over a week for [NAME] appointed engineer to come out, and currently waiting another week for a part to arrive (2 weeks so far without oven/grill for family of 5 is quite inconvenient!) | service words | currently waiting
Laptops Direct | 21159481 | 2021-02-04 17:48:54 | Struggles to connect properly to a 5ghz wifi connection, have to use 2.4. Wasted a lot of time working out what was wrong and seems pretty poor for a new machine in 2021 to not be able to do this without a hitch. Other devices around the house dont have the issue. | service words | dont have
Maplin | 21219104 | 2021-02-08 12:30:34 | Always used when on the High Street, most things were always in stock when you wanted them. If not could order always able to get items. Ordering the printer very easy online  and CHEAPEST!! Emailed too when order was despatched, so nice to know it was on its way. | service words | emailed
Currys | 21216735 | 2021-02-08 10:20:25 | Recently I ve purchased,   [NAME], hob, oven and now washing machine, helpful staff delivered on time, then installed. Pleasant staff.   All goods working well.  I've paid or are paying within 6 months to get interest free.  Excellent.  Wouldn't go anywhere else. | service words | paid
Currys | 21239779 | 2021-02-10 16:19:38 | I paid for currys to install this product as I  recently had gas cooker and needed a proper professional person to come and do it they were lovely efficient respective of my property and cleaned up after themselves I was very happy they also removed my old product | service words | paid
Currys | 21159114 | 2021-02-04 18:00:02 | The sleep tracker is very intermittent, sometimes works fine and then either not at all or only shows basic not detailed records. Seems a common problem so don't buy if that's your main reason for purchase.  Verify email never seems to work and keeps on popping up? | service words | email
Runners Need | 21174442 | 2021-02-03 16:26:33 | Would like to see a 'out of stock notify me i they come back in stock' option because my first choice hoka clifton 7 wides were out of stock and i would love to get a pair and it's just going to be chance at the moment if I happen to be on the web a the right time. | service words | out of stock
Currys | 21160458 | 2021-02-04 15:25:28 | I returned the TV and had a full refund as I was not happy with the picture quality.  I ordered a much better quality TV costing twice the price . Currys delivered the replacement and took away the return . Got the full refund for the returned item a few days later | service words | refund
Currys | 21234471 | 2021-02-10 10:24:00 | Did not help on any way from giving wrong information about the product, then could not arrange to return passed from Pilar to post before it was eventually collected and have still after constantly calling not given me a refund after 4 weeks of receiving item back | service words | refund
Currys | 21236196 | 2021-02-10 12:05:34 | Well I phoned as freezer dont work wont help me swap it will just refund which is fine but leaves me without a fridge and waiting for money as I git to order new one myself its not my fault its broke not helpful at all as I can afford any more onto buy one and wait | service words | refund
Currys | 21164855 | 2021-02-04 14:11:10 | Click & collect service rather poor. I did not receive a text telling me that my TV was ready to collect . So I simply went over to [NAME]'s Bath Rd Slough to pick it up 4 days after DPD messaged me saying that they had delivered the TV to the Bath Rd Store in Slough | service words | did not receive
Currys | 21207326 | 2021-02-06 15:20:03 | Excellent click and collect service, didn't come face to face with advisor as item was placed in the boot of the car for me.  And they kept me informed every step of the way so you knew exactly how long it would take. Best service set up since this pandemic started. | service words | didn't come
Currys | 21214044 | 2021-02-07 17:44:50 | Needed to return a filter bought with the cooker hood. Instigated on line return and received an email requesting I get in touch. Rang the number given no suitable option to choose from menu, took half an hour to get the return moving -still awaiting refund of item! | service words | email
Currys | 21175534 | 2021-02-04 19:09:01 | Its clean, seems fast and seems nicely made. Bought for, and great for, lad doing school work on at home, and playing music etc. Easy to set up and without the management issues of microsoft lap top. Getting it with case and mouse for price of machine alone a bonus. | service words | price of
Currys | 21223208 | 2021-02-09 06:47:45 | Monitor came without UK plug and was told by [NAME] that this model did not come with one. The monitor goes black throughout the day for 2 seconds at a time.  I am going to have to send this back for repair. For the price I paid to say I am gutted is an understatement! | service words | Did not come
Currys Ireland | 21179797 | 2021-02-04 11:44:06 | I bought 2 firesticks on the 3rd of January and didn't arrive until end of the month even tho it say it would be withing 5 working days... Sent an email with no reply. Would never buy again from here and my network of family and friends will also be staying well away | service words | Didn't arrive
[NAME] | 21221268 | 2021-02-08 16:56:16 | I have often bought from Cotswold over the years for my outdoor gear...... and have bought from other places too. However, since the launch of their very clear stance on environment late last year, I am now going to purchase through Cotswold as my 'port of call'..... | service words | bought from
Currys | 21170451 | 2021-02-03 12:04:58 | I needed to pick up these PCs quickly. I arrived before I had the email to say they had arrived at store and were ready. The staff member who dealt with me went out of her way to pick my order from the warehouse as well as being so helpful, she was polite & friendly. | service words | email
Currys | 21204828 | 2021-02-06 11:51:11 | Good experience on the web site. Only negative was the confusing dispatch emails and the updates from DPD did not help.  Although all 3 items ordered arrived together which was good, I had no idea from the info from Currys and DPD what was being delivered on the day. | service words | emails
Currys | 21186026 | 2021-02-07 14:50:58 | The old unit failed because of a faulty circuit board and it was otherwise perfect. Before [NAME] made this part redundant it was a fifth of the cost of a new draw and simple to replace. Cynical waste of resources as it would have given the draw another 10 years life. | service words | failed
Currys | 21202033 | 2021-02-06 09:06:42 | Ordered on line, received an order number but no email to confirm. Tried to track order and called customer service.  Somehow first order did not go through.  So did second order and everything went to plan. Received email to confirm and tumble drier arrived on time. | service words | order number
Currys | 21177893 | 2021-02-07 22:04:27 | Excellent CPU for the price i paid, great for gaming and the odd bit of encoding, a big leap from my i7 4790k. Its runs very cool but do buy an aftermarket cooler, temps with stock cooler getting into 80c with gaming load, a £20-£25 cooler will make a big difference. | service words | paid
Currys | 21220684 | 2021-02-08 14:18:52 | Purchased this washing machine online during the pandemic. It has been faulty from it was installed. Trying to get in touch with currys for an exchange or refund has been an absolute nightmare. Nobody answers the phone or emails. Will be shopping elsewhere in future. | service words | refund
Currys | 21169854 | 2021-02-03 11:28:36 | It is poor at heating stuff. We previously had an 800 watt and this is 700 . Didn't think it would make much difference as checked out adjusting cooking times. This was not so as food was still cold so have to try and work out timings. Not particularly happy with it . | partial match | 0
Currys | 21216160 | 2021-02-08 18:27:40 | The picture is good but obviously not quite so sharp as you would get on a Samsung TV priced 700 or 800 pounds but for the price and for what we need it for we are very happy with it..working alongside alexa is also good and we have had no problems with setting up etc | partial match | 0
Currys | 21176644 | 2021-02-04 08:30:19 | I cancelled this order immediate still awaiting confirmation of my refund, I was to pick it up in the town I live but out of stock so the item is 15 minutes away, due to the fact I cannot drive and it's not an emergency journey I can't; communication has been terrible | service words | cancelled
[NAME] | 21171700 | 2021-02-05 07:27:32 | I am a long time customer of Cotswold outdoor and will remain a customer. Unfortunately the Diablo II pants have incorrect description. Offers "Zipped adjustable hem to fit most boots". They do not have zipped adjustable hems and they don't fit over my trekking boots. | service words | do not have
Currys | 21178457 | 2021-02-05 10:49:18 | Having one that works longer than 3 weeks. Then waiting a week for repairs. And the engineer not showing up. No call or email to let me know that no one was coming.  Now losing 2 day pay waiting for engineer. There should be some sort of competition when this happens. | service words | email
Snow and Rock | 21153826 | 2021-02-04 09:41:50 | The material it is made out of is very flimsy and was already damaged when it arrived. I have managed to fix that as it would have cost me half of what I had paid to return it. It is also a very big fit, in fact I'm sure that jupiter could wear it on a chilly morning. | service words | paid
Currys | 21235998 | 2021-02-10 12:47:50 | On special so affordable, only 1500w, very quick to heat up and very warm so no need to have it on full, portability brilliant can be carried or wheeled around to heat any room, small, compact and does the job it is supposed to do, would buy another without hesitation. | partial match | 0
Laptops Direct | 21223246 | 2021-02-09 07:15:05 | Fantastic and in use as soon as it arrived -very good product -I'm a novice gamer having not played for 20 years.  Back to it now.   V  Pleased there was no games with it as a package as I'm not interested in the games often sold with it & they would increase the price | service words | Not interested
Currys | 21154177 | 2021-02-07 14:50:49 | They need to get the products correct when buying a bundle absolutely terrible 1st generation pen doesn't work with ipad pro 12.9 spent a lot of time on the phone to customer service my daughter was very disappointed had to wait about 5 days to get a 2nd generation pen | service words | customer service
Currys | 21216349 | 2021-02-08 09:55:35 | Brought the laptop. Nothing will load or download and still won't. Didn't come with the working performance programme. Tried calling customer service countless times could not get through. Can't take it back due to covid. Stuck with a laptop that doesn't work properly. | service words | didn't come
Currys | 21234282 | 2021-02-10 10:18:44 | Even with a good [NAME] connection struggles to open apps and e-mails saying can't be reached at the moment try again in a few minutes and still doesn't work ! , gone through helps and tips connection is good strength other laptops & devices are fine , wouldn't recommend | service words | e-mails
Currys | 21200629 | 2021-02-07 14:40:49 | Great service, my only complaint would be that the click-and-collect service is not suitable unless you have a smart-phone (which i don't) as you have to click a link in your email when you arrive at store. Please consider using a reference number or other method also. | service words | email
Currys | 21240531 | 2021-02-10 18:32:28 | I have emailed currys about an issue with these controllers on 08.02.21 but have had no reply as yet. I have now chased again by email (as I didnt have time to phone during the day).  Can this please be looked at as I will need a replacement for one of the controllers. | service words | emailed
Currys | 21228422 | 2021-02-09 15:37:04 | Bought this as a student working from home and have found it to work perfectly, it is small in size so fits on the desk. I am also an avid gamer and have not found any issues. It comes with a really nice keyboard and mouse, for the price I cannot recommend it enough :) | service words | have not
Hyundai Canada | 21165876 | 2021-02-03 07:40:59 | I've always had a great experience with Capital Hyundai. However, I am very disappointed with the fuel efficiency with my 2021 Tuscon.  At present it doesn't come close to what I was told the mileage I would get from a tank of gas. I'm hoping it will improve with time. | service words | present
Currys | 21171374 | 2021-02-07 09:06:20 | It took forever to download off the CD drive. It didnt download all of the features and i had to get in touch with customer services at Corel and uninstall the programme several times before I finally was able to install the whole program. Had to do it off the internet. | service words | customer services
Currys | 21220967 | 2021-02-08 14:42:24 | The air fryer was to be delivered in a seven day window, product didn't arrive so after fourteen days we contacted currys(after trying many different methods) and the following day had e-Mail stating the supplier couldn't supply. Bought the product from another company. | service words | didn't arrive
Currys | 21185792 | 2021-02-07 11:25:56 | I've not used it much but it's a copier, so very handy. I've printed a photo and in colour, good. Need more experience by using it more. Going to buy sone plastic paper in diff sizes for photos on iPad/iPhone to put into a photo wall hanging. That'll be next challenge!! | service words | not used
Currys | 21207737 | 2021-02-06 16:18:57 | Not available for collection. delivery times are long if not paying for the rapid service. Local store didn't take returns but does collection, had to travel to Edinburgh to make return. no available 4k tv to exchange so had to take refund very unhappy as was without tv | service words | refund
[NAME] | 21199715 | 2021-02-08 14:52:53 | This was my first order with [NAME], although they delivered my item a little later than expected, I was advised of a delay in good time and I did not mind as long as I was told where the product is and when to expect it. Overall, excellent customer experience. | service words | a delay
Currys | 21147944 | 2021-02-03 12:49:28 | Fiddly software, for example, Netflix and Amazon Prime work ok however Google Play Movies fails to buffer. Also changing from one app to another and similar is not a good experience.  Chromecast feature is also moody and not necessarily will cast always in each attempt.. | service words | amazon
Currys | 21186129 | 2021-02-07 11:09:14 | Reviews were very mixed when I was choosing a new printer especially as regards to setting the printer up but I decided to go for it anyway.  Not going to lie, it did take a while to set it up but that was probably down to our internet.  Once up and running it was great. | service words | reviews
Currys | 21229443 | 2021-02-09 15:38:57 | Great PC for the price and size - best 32 inch I've seen. Pretty impressed with the sound too based on other reviews it's very good. Blacks are dark and image quality is pretty good. Never going to beat a 65 inch 4k for quality but beats every other 32 inch TV I've seen. | service words | reviews
Currys | 21178769 | 2021-02-05 10:54:38 | Well made laptop Good technology  Added help to get things up & running I like the added CD/DVD drawer as I have many saved discs Adding my emails was easy Some apps were easily found whilst others weren't  I've recommended it to a friend whose looking to buy a new laptop | service words | emails
Appliances Direct | 21218698 | 2021-02-08 17:08:03 | Easy to use, Easy to clean, Will take a good sized pan, Responsive controls, Choice of temperature control (Degrees or Power). Very good value for the money. Cannot fault the product or the brilliant support from the retailer. I would recommend ElectriQ. for this product. | service words | retailer
Currys | 21178053 | 2021-02-06 16:30:04 | the was a problem with my first order so i cancel it, i did not receive any conformation to my email for my purchase or a tracking number, so i cancelled it. i did order it again a week later after i set up account with curry's and this time i got all the email`s i needed. | service words | did not receive
Currys | 21218139 | 2021-02-08 15:49:29 | When you pull out the pod holder the empty pod still has a lot of water in it. I don't know if this is normal or if it's a fault of the maker or pods. My daughter has the same drinks maker, and has the same problem. We have tried different pods, but still the same problem. | service words | don't know
Currys | 21228790 | 2021-02-09 14:09:23 | I can't get programmes to run on this - it won't recognise my scanner, every time it prints it comes up with error message, won't let me play games, goes on and on.  Wish I had kept my old computer.  I have never been as disappointed with any computer in the past 25 years! | service words | never been
Currys | 21202418 | 2021-02-08 06:15:52 | This was a replacement item. The laptop I ordered and paid for, and paid for delivery failed to arrive. With no update from Curry's to tell me that the item was out of stock and couldn't give me an expected restock date. I am pleased to sat this item meets my requirements. | service words | paid
Currys | 21226038 | 2021-02-09 10:45:29 | Just love it - good sound quality, modern design, love the repeat tune option. Very sleek, fits and blends into the dining room where I have it placed. Has more functions that a similar Panasonic one I purchased for my kitchen and paid more for.  Very good value for money. | service words | paid
Currys | 21157655 | 2021-02-04 14:15:59 | Cycles are ridiculous  No half load Washing comes out smelling Short wash doesn't spin so you have to do a separate spin   It is awful I want a refund but I'm stuck with it til it breaks they certainly Need help in their design department to come up with a simple cycle use | service words | refund
Currys | 21225920 | 2021-02-09 10:32:20 | I returned the item to shop unused on 13 January and no refund . Customer care totally useless and I was on the phone for 2 hours in total. I went back to the shop I returned it to and they said I would get the refund d in due course . That was a week ago Still no refund . | service words | refund
Currys | 21184989 | 2021-02-05 09:21:15 | Basically the material is flimsy, so we preferred not hazard and returned it. We took it in replace of a hoover 700 which Cys hadn't anymore (which was surprising and disappointing), and which gave problems during the warranty time. The 700 was tougher and has broken, so... | partial match | 0
Appliances Direct | 21158110 | 2021-02-04 14:04:00 | I paid you £19.99 to take away my old dishwasher & the delivery man did not take it. My money was refunded but it caused me distress as I have just lost my husband & I had difficulty getting someone to take it away for me. I would think twice before ordering from you again. | partial match,service words | 99,paid
Appliances Direct | 21213822 | 2021-02-07 16:38:32 | Appliances a direct were brilliant. Great prices and So nice to have friendly knowledgeable staff actually interested in helping you purchase and then contact you afterwards to see how things are...... very impressed would definitely look here first for new appliances 10/10 | service words | contact you
Sony Import | 21173585 | 2021-02-03 18:10:19 | Bought a month ago. Picture quality terrible. Had previous Sony [NAME] which was fab. Replaced same day as old broke. Poor quality TV. Poor quality Customer Service from Sony. Don't buy Sony [NAME] LED. I will never buy Sony again! Stuck with TV due to [NAME]'s being closed! | service words | customer service | retailer_specific_comments
Currys | 21237508 | 2021-02-10 14:52:21 | Had to call HP customer services as I couldn't get scanning to PC folder to work. They were massively responsive knowledgeable and helpful.  The replacement ink program benefits us. A replacement set of ink cartridges was sent immediately FOC within the plan. Ist year free. | service words | customer services
box.co.uk | 21199744 | 2021-02-05 16:47:10 | Firstly the printer arrived two days earlier than expected, I had a Saturday delivery for Monday price. I had problems assembling the printer and sent off an email on the Saturday evening, and was very pleased to get a response on the Sunday morning. Who could ask for more. | service words | email
Currys | 21174633 | 2021-02-03 17:00:03 | Initially the delivery and installation was paid for, but there was no indication that there were different engineers required for different washing machine. When I first contacted customer service they were not helpful at all, but after calling again everything got sorted. | service words | paid
box.co.uk | 21221523 | 2021-02-08 15:40:53 | Very easy to order - my only problem was I paid extra for express delivery and it arrived two days late. I also contacted your Customer Service team a number of times to obtain tracking information for the delivery only to receive it on the same day as I received the chair. | service words | paid
Currys | 21205882 | 2021-02-06 13:03:41 | Nothing to do with currys i did the research myself and to be fair i know more than most of your staff at the store . Purchased the vigor130 elsewhere as was a lot cheaper and to be fair non of the staff would have a clue about setting both up with [NAME] internet connection | service words | research
Diffon | 21162521 | 2021-02-04 10:44:37 | I've said above that I would buy from Diffon again. I'd just like to qualify that by saying I would only buy from them again if they improve their product.  I have no other issues with them, the product arrived in good condition, well packed and arrived in a timely fashion. | service words | said above
Sony Import | 21194887 | 2021-02-05 11:36:03 | I had this tv in place of my Sony bravia 65" 3D TV from Dimestic and General. Its features are amazing, graphics and sound. This TV uses the Google play store. The app list is never ending. If you are looking for a TV  that is android, this is the one. I'd 100% recommend it. | partial match | 0 | retailer_specific_comments
Currys | 21171121 | 2021-02-03 12:47:40 | The first parcel disappeared in-between the warehouse and delivery company apparently an investigation was started but I don't know what the outcome was of that other than Currys immediately sent another unit out so instead of delivery window of 3days it was just over a week | service words | Don't know
Currys | 21152700 | 2021-02-04 08:39:39 | Overall really happy with my experience with [NAME]'s, one sticking point in had was that my laptop was not delivered on time. However, when I rang customer services they were very good with me and apologised that I hadn't received an email regarding an update on my delivery. | service words | not delivered
Currys | 21177239 | 2021-02-06 18:33:27 | Really good value. I was going to get a digital radio but saw these instead, and i only regret not getting one sooner, the sound quality is great for a little speaker . I even got my mum one to bring her up to date :) and she loves it too. MIght even get another for upstairs | service words | not getting
Currys | 21150701 | 2021-02-03 10:14:02 | my local currys was doing click and collect to the car, i arrived texted my order number, and the guys brought it out to the car, now its only a hoover so i would have been fine, but perfect for larger items, and also older people or people inable to carry - well done currys | service words | order number
Appliance Shop | 21235781 | 2021-02-10 11:41:03 | Brilliant experience with appliance shop. First a very competitive price, next I ordered at 16:30 and the freezer was delivered at 12:00 the next day! Good comms from sales. I really would recommend them and will put them on my list if I need similar appliances in the future. | partial match | 0
Currys | 21198346 | 2021-02-07 11:56:44 | Might be easy to turn off accidentally as the power button is directly next to the DEL key, but hasn't happened yet. Don't think battery life is quite as advertised, but I already knew that from the reviews beforehand, and it's still significantly better than our old machine. | service words | advertised
Currys | 21161885 | 2021-02-04 17:24:30 | Separate ink tanks so you are not paying when other colours haven't run out. Also, I don't have to keep going via an online app in order to print each document as I did with my previous printer (not [NAME] I hasten to add). Has Bluetooth so I can print from other devices also. | service words | don't have
Currys | 21229298 | 2021-02-09 15:11:15 | It's small, inexpensive and holds enough for 2 people who shop weekly. It's light so slides when i open the door but i can live with that and feels slightly flimsy but what doesn't these days.  No idea about the energy consumption but we're very happy with our little freezer. | service words | no idea
Currys | 21167512 | 2021-02-05 07:58:33 | Very simple. Looked on website, checked the description, paid and they were delivered two days later.  Far prefer to use shops other than Amazon in the hope they will still have proper shops wher you can see the goods and talk to knowledgable staff once we get back to normal. | service words | paid
Currys | 21170604 | 2021-02-03 12:11:16 | Ordered and paid for next day delivery, not delivered for another 3 weeks as phone was out of stock though I was able to order with next day delivery so stock system needs looking at - though nearly every where else was out of stock as well. CS were quite good when contacted. | service words | paid
Currys | 21235625 | 2021-02-10 11:36:46 | Only down side was ,I paid £20 to have the packaging and old fridge freezer disposed off ,the guys took the fridge freezer ,but refused to take the mountains if packaging away ,so still had to go to the recycling centre, so was a bit of a con ,but apart from that good overall | service words | paid
The Jewellery Channel | 21172170 | 2021-02-05 08:28:14 | I bought this despite the reviews being mixed. I am afraid it was a complete waste of money. You can only smell the fragrance if you put your nose to the bottle. I put a whole bottle into my pot pouri and still couldn't smell it.  Need to increase the amount of essential oil. | service words | reviews
Currys | 21196234 | 2021-02-07 12:22:28 | To be honest, this was bought as a gift for Christmas and due to travel restrictions, I have been unable to deliver it. The spec, when bought, was top spec. As I also have an older [NAME] laptop, I have no hesitation in recommending this productas I know it is a quality product. | service words | gift
Currys | 21157863 | 2021-02-04 15:18:19 | Great connectivity with other apple products. Battery life better than expected, with cinema mode enabled during the night, the watch can easily last two full days, including sleep tracking. Yet to use all of its functionality but enjoying what can't fault what I haven't used. | service words | haven't used
Currys | 21161262 | 2021-02-04 14:07:44 | The crew installing the machine for which I paid £25 did a less than useless job leaving it shooting water all over my kitchen, sticking 10 inches out and wobbly with one of the feet missing. I tried to contact customer service to ask for a refund but failed. I will try again. | service words | paid
Currys | 21223209 | 2021-02-09 07:05:53 | It doesn't evenly toast the bread, and if it's over the number 2 on the dial than it burns the toast, not sure if it's just a fault in the one I have but if not it's not worth the money I paid. I will be sending back and getting a replacement to know for sure, fingers crossed. | service words | paid
Currys | 21210888 | 2021-02-08 14:33:48 | I love this [NAME] I've bought cheap ones in the past which I had just got this it's perfect .. I did read other reviews in relation to battery but I'm happy with mine it has amazing suction perfect for my carpets as my hair falls a lot so hence why I went for this ! Thank you! | service words | reviews
Buy it Direct - Ireland | 21168146 | 2021-02-03 10:03:01 | Unfortunately although you are a .ie website you ship from the UK and therefore its no longer financially viable to purchase from such companys as customs charges make it extremely bad value for money compared to what can be bought from EU.  Its a sad fact and reality of Brexit | service words | bought from
Ebuyer | 21209174 | 2021-02-08 06:26:56 | I have been buying from Ebuyer for about 20 years, and they are always the first place I look when purchasing computer parts. I can honestly say that I have only ever had one bad experience with them and that was about 15 years ago, and was soon rectified with a telephone call. | service words | ebuyer
Sony Import | 21173584 | 2021-02-03 18:10:48 | Would NOT connect to the internet. Three trips to the store before fixed. _x000D_ Also has needed re tuning four times in ten days. Am told this a common 'glitch'. [NAME]_ Not very intuitive to use._x000D_ Why does the advice say avoid using personal information...and then ask for my email? | service words | email | entirely_off_topic_wrong_section
Currys Ireland | 21211822 | 2021-02-07 11:43:24 | I ordered my item on the 6th January and I never received it until the 29th January.  I called customer service and they were to cancel my order and issue a refund but instead 8 days after this call my item was delivered.  Customer service were rude and unhelpful.   Never again | service words | never received
Panasonic UK - Review Importation | 21197186 | 2021-02-07 10:29:03 | I generally only use to heat up liquids, food on a plate or a single scone or roll from the freezer. This is my third panasonic microwave and I find that when defrosting my scone in my old [NAME], it took 1 min 30 secs @ 900W.  My new one takes 2mins @ 1000W;, how can this be? | partial match | 0
Currys | 21176086 | 2021-02-05 10:11:35 | I ordered online to click & collect. I hadn't heard anything after 3 weeks so chased the order via web chat. I was told it had been dispatched. A few days later I got an email to let me know my order had been cancelled as it was out of stock! Very poor communication from Curry's | service words | email
Buy it Direct - Ireland | 21198712 | 2021-02-05 14:42:45 | I am very disappointed with the service as I was sent a email to say my phone was going to be to me for 12th of January and still haven't received it contact them and then contacted courier and they said the label was printed but they never received it either so very bad service | service words | email
Currys | 21168231 | 2021-02-05 10:53:41 | We bought this for home schooling our 5 year old when lots of other models were out of stock & this 1 had no reviews. We weren't disappointed! Great size screen for working, easy to use for my son & good battery life, lasts all day for his schooling. Very easy & quick set up too | service words | out of stock
Currys | 21216962 | 2021-02-09 11:58:58 | the re rating of energy consumption from next to top in the present system to next to bottom in the new system. very misleading and the fact of the change should be pointed out at the point of sale not when you unpack the item once it has been delivered. very disappointed indeed | service words | present
Currys | 21169981 | 2021-02-03 11:34:43 | The device was faulty and returned, no fault of Currys, the customer service was poor as it was difficult contacting anyone, eventually I went through the live chat, the returns process was simple from then on and very efficient although I haven't had my refund yet after 13 days | service words | refund
Currys | 21180983 | 2021-02-06 18:29:07 | Item not fir for purpose. Have requested refund but have not had any correspondence, not even an email confirmation of my request. Automated webchat and automated phone service directs me to the request page I have already completed. No way of speaking with [NAME]'s staff member. | service words | refund
Currys | 21159952 | 2021-02-04 13:10:03 | The quality of the HD picture is very poor. The sharpness is just not there to be seen. My old Samsung from 10 years ago was had far superior HD quality than this model. Given the choice, i would have done more research. I fell for the price.  But hey, its a first world problem. | service words | research
Mattress Online | 21224737 | 2021-02-09 09:32:27 | Excellent mattress-delivered 3 weeks ago and didn't want to leave a review until we had slept on it! Brilliant can say it lives up to the hype- yes it is as it states very firm but it's also very comfy and can say that my aches and pains have gone and getting a much better sleep | service words | review
Sony Import | 21193368 | 2021-02-05 12:34:11 | I was wanting a pair of noise cancelling bluetooth over ear headphones ever since my daughter robbed me of my travel [NAME]. I did my research and Which rated them. Suffice to say I am not disappointed. Sound quality, comfort, features, noise cancelling are all outstanding! | service words | robbed
Currys | 21201287 | 2021-02-07 15:03:34 | Screen resolution very poor. The app store doesn't let you download so many apps that other tablets and phones do. I guess that because its amazon .  As a tradesman I don't shop only through them, they don't even let me have the screwfix app. Would not have purchased had I known. | service words | amazon
Currys | 21168830 | 2021-02-05 07:48:03 | The baskets kept coming off the rollers  The sides where out of shape and the door didn't shut properly it also leaked all over my kitchen floor i returned for a refund. I really wouldn't recommend i thought it would be great as its a well known brand but it was very cheaply made | service words | refund
Currys | 21167926 | 2021-02-03 09:50:57 | Never go in the shop as they always try to sell stuff they say is needed when invariably it isn't. Eg. They lied to me saying I needed "a gold plated HDMI connector for the Tv as it makes the picture even better". Utter rubbish. I therefore do my own research and purchase online. | service words | research
Currys | 21218899 | 2021-02-08 16:11:51 | On ordering these items I spoke to one of your customer care representative is his name was [NAME], he was absolutely amazing and sort these out for me and my children. Nothing came up to leave a review at the time but I really wanted him to be known as he was brilliant. Thank you | service words | review
box.co.uk | 21186536 | 2021-02-05 10:48:42 | I was slightly nervous buying from [NAME] as I had not heard of them before.  They gave me an email to say that it was in stock (as it's hard to get hold of) and so I ordered it.  I ordered and put it on speedy delivery (at extra cost) and it came the next day.  Very pleased with it. | service words | email
Currys | 21170830 | 2021-02-03 12:29:15 | We bought this tumble only because we had to use gift card. Our first purchase of GRUNDIG Tumble dryer was absolute nightmare, as it came damaged and engineer could not fix it. Getting back money took over a month. We will never buy anything at Currys, as costumer service is poor. | service words | gift
Currys | 21168081 | 2021-02-03 10:02:47 | No problem dealing with Currys. However, ordered two monitors a week apart (wanted to see quality before getting second), and on both occasions paid for specified delivery slot. On both occasions the carrier failed to deliver in the booked timescale, but Currys refunded extra cost | service words | paid
Appliances Direct | 21171613 | 2021-02-03 13:23:43 | Had to return first machine damaged and not working second machine also damaged  accepted compensation and kept machine cause I was fed up with the hassle so as you can imagine I am not happy with appliances direct machine is ok but company needs to look after goods before delivery | service words | appliances direct
Currys | 21240843 | 2021-02-10 19:36:56 | received an email from royal mail to say my item was damaged and had been returned to Currys contacted customer services who said I would need to reorder. Placed a second order but then received 2 Echo dots. Followed returns procedure and sent one back refund was received promptly. | service words | email
Currys | 21215478 | 2021-02-08 16:41:51 | Easy to set up, they test themselves, link together really easily, easy to control on your phone, light the way at nighttime, they are brilliantly clever bits of kit!! And not expensive.We had 10yr Fire Angels which failed, not a patch on the spec of these. Really impressed so far. | service words | fire
Currys | 21195992 | 2021-02-07 15:41:41 | Easy to start and use. Got it for my 14 year old son to use during lockdown and he finds it very easy to work on, do schoolwork and use for after school leisure. Very good value for money. Battery life is good, neat and compact when folded down but good screen size when working on. | service words | got it
Currys | 21183232 | 2021-02-06 14:07:03 | We were projected a delivery date and paid for the delivery date (£10) and then was told that they tv we wanted was actually out of stock and we would be notified when it was back in stock and on it's way to us. It arrived about 10 days after we had originally scheduled a delivery. | service words | paid
BT Shop | 21160016 | 2021-02-04 12:01:43 | was more difficult to set up than i would have liked but worked OK in the end with a little patience. getting the 4 units set up so that they communicated with each other well enough to cover the entire house was a question of trial and error , but i guess that might be inevitable. | service words | question
Currys | 21202511 | 2021-02-06 09:37:17 | Online purchases are ok, but my experience of your sales assistants in store is generally poor, little knowledge and if it ain't in store then they don't want to know. I do research a product I want to buy, and if in store I ask a question I can see them glaze over and ask a friend | service words | research
Currys | 21203727 | 2021-02-08 08:03:19 | Before purchasing this printer, I read lots of  negative feedback for it,that I almost didn't buy it.  Not being a computer wiz I didn't think I'd get it set up, but the instructions were clear and easy to follow, and I had the printer up and running.  Excellent service from Curry's | service words | feedback
Currys | 21160018 | 2021-02-04 18:18:07 | Good service, friendly people. Purchase was straightforward with fairly quick delivery. But was never able to find out why one of the deal codes didn't work. Ended up not getting the £20 virus protection deal that I could have gotten with the computer. McAfee or something like that. | service words | not getting
Currys | 21218281 | 2021-02-08 11:35:34 | I ORDERED THIS ITEM IN DEC THEN WAS REFUNDED 3 WKS LATER AS NOT IN STOCK. ORDERED AGAIN JANUARY STILL [NAME] CAN NOT TALK TO NOBODY ONLY REMOTE ASSISTANCE WHICHNIS NO GOID. ITEM BEEN WITH HERMES SINCE 30 JAN WHAT THE HELL IS HAPPENING. CAN SOMEONE PLEASE CONTACT ME [PHONE] | service words | not in stock
Ebuyer | 21228099 | 2021-02-09 15:43:49 | Ebuyer has consistently responded to my queries via their online chat, it was delivered a day late but that was on [NAME] as the package was held at their depot for a whole day. I can't recommend Ebuyer more to any of my friends! I exclusively buy my pc accessories and components here | service words | ebuyer
Currys | 21239988 | 2021-02-10 16:48:45 | Wasn't in stock so got an email once it was - ordering was easy, delivery was swift and they took away my old fridge/freezer (cost a little extra but well worth it - do not have a vehicle to take it to the tip).  Delivery guys had relevant PPE and were extremely helpful and friendly. | service words | email
Currys | 21223280 | 2021-02-08 21:56:47 | The door of the dishwasher was damaged, it took 3 days before we were able to get any one to speak to, being told different things by different people. No one answering emails. Eventually on the 5th day we got someone who knew what she was doing and eventually received a new product. | service words | emails
Currys | 21175393 | 2021-02-03 19:16:37 | Due to the pandemic I had to buy on line.  There were no reviews on this model so as it was within my price range I purchased.  I also purchased their Care and [NAME] contract which I had with my last laptop,  This is money well spent as the service and help available is superb. | service words | reviews
Currys | 21196203 | 2021-02-07 15:16:15 | Just love the oven it's so easy to use and cooks beautifuly.  I didn't  realise how bad my old oven was. I read on the reviews that the marking on the buttons were hard to see but although I agree it's not put me off in any way. I just put my glasses on. I would definitely recommend. | service words | reviews
Currys | 21172689 | 2021-02-03 14:51:37 | I've bought a number of products from them over the years, both for myself and as gifts for others and have never been disappointed.  Their customer service has always been excellent, but price is also a  key criterion.  However, they always seem to market-aware and price-competitive. | service words | never been
Currys | 21219673 | 2021-02-08 13:07:07 | New camera came without a lead to connect it to my lap-top. I consulted [NAME] on-line help for advice regarding the appropriate type of cable required. My question was dealt with quickly, courteously and efficiently so I ordered the item and collected it the following day. ALL GOOD!! | service words | question
Tesco Mobile | 21213653 | 2021-02-07 15:58:57 | The young man who served me was very patient and answered my questions in a way I could understand. He also set up my new phone and transferred my addresses and other things I had on the old phone. He probably went beyond what was strictly required of him, and for this I was grateful. | service words | questions
Currys | 21153058 | 2021-02-03 13:45:23 | - Android TV is very easy to use - Chromecast works really well - Google Assistant integration from remote works good. - Great image quality - Sound system is better than my expectation, extra sound system would be better. However XH95's sound system should be better based on reviews. | service words | reviews
Currys | 21223066 | 2021-02-09 06:13:36 | 1st delivery machine was unpacked on doorstep at my request and top of machine housing was smashed. Delivery men said curry's would ring me to arrange replacement delivery but did not get call. I rang them myself to arrange and feel if I had not done this it would not have been sorted. | service words | did not get
Maplin | 21183805 | 2021-02-07 15:32:08 | They have not responded to a query about the product through their help section where I contacted them i sent a query asking if they could help with getting the bulb to work with Google assistant and asked was it an issue with the Products app recognising the Google app but no response | service words | have not
Currys | 21185845 | 2021-02-07 14:51:45 | Good sized buttons and display. The phone was very easy to set up and was ready to use in a matte4 of minutes. This was bought for my 81 year old father in law and he fully endorses these comments. When my own phones need replacing I will certainly look at this model or it's successor. | service words | law
Currys | 21227369 | 2021-02-09 12:18:05 | Not particularly impressed with it, not a patch on my old [NAME], but had little choice as trying to order for delivery during [NAME] lockdown.  The ink cartridges supplied ran out very quickly and now they are very difficult to obtain, being Out of Stock on nearly all website suppliers. | service words | out of stock
Currys | 21185367 | 2021-02-07 14:33:31 | Back light could be useful and is adjustable and not harsh as some reviews claim. Battery life good if you turn off light and use Airplane mode (ie turn off wifi),- I have read two books and there's still 27% left. Touchscreen does work well if you learn how to tap in the right places. | service words | reviews
box.co.uk | 21170694 | 2021-02-03 12:17:19 | The passed it over to courier for collection, on the email it said I would need to print a delivery label. Which you don't need to print.   It was collected last Monday and I received a received email 8 days later saying they now had my parcel and allow the 7 working days to inspect it. | service words | email
Appliances Direct | 21184202 | 2021-02-05 06:07:22 | Item arrived in a broken box with the inner protection broken and Item moving. When I called customer services about this they were less then helpful. The item delivered like this was a problem when it came to give it as a gift for Christmas. Luckily the Item was fine and is working ok. | service words | gift
Currys | 21240051 | 2021-02-10 17:12:27 | The item was out of stock, so I clicked on inform me when back in stock, I still have not been informed that it is back in stock. It only by daily looking on the website that I saw it was back in stock. I think that the breakdown cover insurance is very expensive and not worth the cost. | service words | out of stock
Currys | 21148277 | 2021-02-03 09:45:03 | I ended up taking this laptop back for a refund because the mouse pad felt really wobbly and clicked loudly even when I pressed very lightly to scroll; it honestly felt broken. The sound also distorted/cut out badly during Zoom/Microsoft Teams calls which caused issues as I'm a teacher. | service words | refund
Currys | 21212111 | 2021-02-08 12:20:41 | Sound is awful through all/most of the choices. Really had to fiddle with the colour too. Major point i will need to speak to the retailer about is the squealing that can come from the tv when on standby.  I have to unplug and plug it back in many times and I've only had it for a month! | service words | retailer
Furniture123 | 21171571 | 2021-02-05 08:48:37 | I'm not someone who writes reviews very often but I have to say this bed is gorgeous. My little girls room really feels like a princess room. Its built well and the colour is a beautiful shade of pink. Very happy with it. The ottaman storage is brilliant and very easy to use. Thank you. | service words | reviews
Currys | 21175663 | 2021-02-05 08:59:05 | Don't know where to start from... - Wifi Connectivity simply does not work smooth - quite often printer does not  respond to print commands - quite often needs to be powered off-on to reboot, then the printer works - very little technical support online In short it is a worthless product | service words | Don't know
Hotpoint | 21179062 | 2021-02-05 10:27:55 | Heats up quickly. Absolutely silent fan, wouldn't know it's on. Great trays and plenty of shelves. [NAME] and exterior metal finish thankfully doesn't mark, unlike old oven, showed every fingerprint etc. Top oven seems to cook well also, which I've never had before. Great value for money. | service words | Wouldn't know
Currys | 21215503 | 2021-02-08 16:45:32 | Doesn't maintain connection Won't print from devices despite saying they're connected Send to email to print doesn't work either When jobs are successfully processed, it takes ages before the printing actually starts. Print quality is sometimes poor due to random lines misaligned in text | service words | email
Laptops Direct | 21198171 | 2021-02-07 14:17:51 | Printer arrived without starter ink cartridges. Messaged customer support. No apology, just told they would be prepared to give me £15 discount. I wanted to the product as advertised. Very poor. Would have returned the printer but too much hassle. Won't be using Laptop direct ever again. | service words | give me
Currys | 21178357 | 2021-02-09 07:02:30 | I absolutely love it. It does feel a bit clunky sometimes but then I'm not used to wearing a watch. I've only very recently started my fitness journey and this has given me such a boost. The sleep tracker is great, and I love how the software pairs with [NAME] to track my calories. | service words | not used
Appliances Direct | 21186423 | 2021-02-05 10:42:25 | Water container is sometimes difficult (& noisy) to remove when emptying & re-install.  The display is difficult to see & comprehend as the labels are small and the LEDs far to bright making it challenging to quickly interpret the present status.  Else it is well thought out design wise. | service words | present
Currys | 21180325 | 2021-02-06 16:29:38 | This is another racing game, but don't expect this to be like previous Project Cars games.  Good range of cars and tracks. Game is accessible and easy to pick up. Cars can now be tuned, allowing them to be used in multiple racing categories, and also can be race-converted from road cars. | service words | race
Currys | 21217667 | 2021-02-08 11:04:21 | Mostly good and went to plan regarding the order and delivery. I did call customer services to advise delivery would not be possible during a particular week  due to attending a funeral. Guess what, the delivery was scheduled for that week - had to contact CS again to get it rescheduled. | service words | rescheduled
Appliances Direct | 21182576 | 2021-02-04 16:39:46 | Very quick and easy to purchase.  Good prices and follow up by a lovely lady in customer services to confirm.   Delivery lads were great and very friendly.  I would have no qualms in recommending dealing with appliances direct.  They will be my 'go to next time I need anything electrical. | service words | appliances direct
The Jewellery Channel | 21152348 | 2021-02-04 08:07:33 | I called to explain that my card had been cloned and that I would not be able to make my payment with the card on file.  I received my new card and called twice to pay and give you my new card details and no one called my back, I even emailed my complaint.  Someone did call me in the end. | service words | emailed
Buy it Direct - Ireland | 21182760 | 2021-02-04 17:09:19 | I wish that I could provide feedback however due to [NAME] and confusion on forms that needed to be provided prior to entry into ROI, I never received said item.  They refunded price of the equipment but I had to submit a PayPal dispute in order to get refunded the expedited shipping fee. | service words | feedback
Currys | 21159785 | 2021-02-04 17:41:50 | I bought this TV "blind" because due to C19 the store was closed. I Relied on reviews. I was not disappointed, the TV picture is amazing, the sound good and the design very sleek. In this price range there seems to be nothing better. The ambilight is the icing on the cake, a Brilliant TV. | service words | reviews
Currys | 21160927 | 2021-02-04 11:36:48 | This is our first Smart TV and we studied various reviews etc before deciding on this model.  To my unprofessional eye this appears to be a very good tv for the money providing a crisp clear picture with decent sound quality without needing any additional equipment such as sound bars etc. | service words | reviews
Currys | 21158471 | 2021-02-04 17:33:03 | Gigabyte are known for fan problems. Sadly, after only a week the third fan on my GPU developed a whistling noise when it spins at about 1200RPM, and again at 1500RPM. This is truly annoying when the fan ramps up when playing games, so a custom fan curve was necessary to curve the problem. | partial match | 0
Nintendo | 21223378 | 2021-02-08 22:42:57 | I found the link to it through one of the emails as I have an online membership. This is very good because it let me double check I was on the right website as it is easy to get scammed nowadays. The website is relatively easy to navigate. I like that you can also access the eShop from it. | service words | emails
Currys Ireland | 21184096 | 2021-02-05 07:52:20 | Unfortunately after waiting 4 weeks my item never arrived and order had to be cancelled. However, was kindly gifted a ?30 gift voucher due to the inconvenience and upon my re-order received my item within a few days. Excellent customer service and communication throughout highly recommend! | service words | never arrived
Currys | 21178771 | 2021-02-05 10:16:40 | Brilliant little laptop/pad. Very quick and versatile. Ideal for my 14 year old to catch up with her school work and social media. I struggling to get my daughter to do her online lessons until i got her this new laptop, expensive experiment just to get her do her work but it has paid off. | service words | paid
Currys Ireland | 21179680 | 2021-02-04 11:58:05 | The [NAME] caused a delivery delay.  Currys handled the problem effectively.  They cancelled the first order, made sure there was no price deferential between the first order and the new order and then delivered the product very quickly.  I am very happy with the licence.  Thank you Currys. | service words | cancelled
Currys | 21217515 | 2021-02-09 06:14:36 | when I installed it into my HP printer, it said that it wasn't genuine HP ink and wouldn't accept it. Printer would not use the ink and said the "non genuine" cartridge needed to be removed and replaced before it would print. So cartridge went straight in the bin, never used. Waste of money | service words | never used
Currys | 21204190 | 2021-02-06 11:08:46 | Best washing machine I have ever had and I have been buying them over a 55 year period. Huge door great for duvets and dog beds. Has a great range of options for timing, intensity,  heating and spin speed up to 1400. This model was recommended by a friend and I too would highly recommend it. | partial match | 0
Currys | 21170177 | 2021-02-05 10:15:31 | Fitbit pay didnt support halifax bank. Not many useful apps to download and personalise. When using my samsung watch i do 9000 steps in a shift. Using fitbit doing the same jobs in my kitchen environment it said i did 14000 which is unlikely. Could only answer calls from fitbit not make them. | partial match | 0
Currys | 21171227 | 2021-02-03 12:53:51 | customer service is not. you recommended i send my product to a store which is in fact closed during lockdown, and it was sent to a complete different city instead. i have asked multiple times via email, phone and facebook for a refund and am still awaiting. 100% would not recommend to anyone | partial match,service words | 00,email
Currys | 21234843 | 2021-02-10 11:31:08 | I'm a teacher delivering live lessons from home and this has been brilliant for me, I can highlight things and draw on power points etc with ease. I absolutely love it and I bought the Bluetooth one so that eventually when life returns to normal I can ask students to write on it in class too. | service words | delivering
Currys | 21158740 | 2021-02-04 10:38:25 | If you get a chrome book it has to be linked to a google email address. If for a child it has a family lock on it so they cannot do things independently. Practically everything needs a password which can become very annoying when you need the child to be able to get on with things themselves! | service words | email
Currys | 21179445 | 2021-02-04 11:19:53 | Paid extra for the tv to be delivered the next day, didnt have tracking details or anything sent out till the evening and it didnt come till a few days later. I got the tv in the sales so I didnt mind too much. Other than this the tv came in excellent condition and have had no issues with it. | service words | paid
Currys | 21197703 | 2021-02-07 14:55:02 | Small, light and a brilliant piece of kit to take on the go or even when the TV is in use whether your streaming your xbox or using the gamepass stream. It's been made so you can also remove the rubber stoppers making it so you don't have to remove your phone case each time you want to use it. | service words | don't have
Currys | 21136233 | 2021-02-03 12:31:23 | Instructions are rubbish, better to watch YouTube videos (we found from a video if you hold the button down during pouring it adds more water.  Some drinks (hot choc), don't use the whole pod so you have to hang around to hold the button down. Some pods are rarely in stock and hard to come by. | service words | in stock
Currys | 21210686 | 2021-02-07 10:19:06 | The product was two weeks later than the estimated delivery date. In this time, there was no communication from Currys, or indication of when it would arrive. When it did arrive, the order number was not recognised on pick up from store, so there was a 10 minute delay as they tried to find it. | service words | order number
[NAME] | 21172901 | 2021-02-04 18:41:02 | Initially we tried ordering a similar  product from a different outdoor retailer. After two weeks and no communication, I made enquiries to be told we the item was out of stock. We odered from Cotswold Outdoor and received a better quality product within 24hrs free delivery. Excellent service. | service words | retailer
Currys | 21195815 | 2021-02-05 11:50:35 | Everything in the store is well laid out and the staff generally helpful. However, when I was shopping for laptops they had very little stock available. All the laptops on display that I liked were out of stock so in the end I had to buy one in the sale, sight unseen, going only by the reviews. | service words | out of stock
Currys | 21174896 | 2021-02-05 07:53:15 | You aren't Amazon Basically. I am infinitely happier buying from you guys than from that evil  empire. I think it was actually cheaper from [NAME]'s website. And I didn't have to go through the tripwire of opting in or out of various services that do not want, or need.  Thank-you. Stay different. | service words | amazon
Currys | 21168706 | 2021-02-03 10:33:35 | I was not given any updates on when my fridge freezer was to be delivered. I ended p waiting over a month and had to go online to find out that my f/f was going to be delivered that day. Currys had my phone number and email address ,so I cannot understand why I was not informed well in advance ? | service words | email
Currys | 21218876 | 2021-02-09 07:52:20 | Temperamental, doesn't always connect to notifications, emails, text messages. You need your phone set up to allow notification on your apps, so this has constant notifications on the locked screen. It only works if it's near your phone to get the notifications, so you may as well use your phone | service words | emails
Currys | 21231720 | 2021-02-09 20:11:02 | Not told ITV Hub and ch.5 etc. were not included Cost extra £30 for fire stick.Instructions complicated hard to under  stand.We managed.Some people we know had to pay a professional to set it all u p.Technology very hard to understand.Feel I was given with one hand and taken back with the other. | service words | fire
Currys | 21170707 | 2021-02-06 17:59:05 | Currys kept me well  informed of what was happening with my order from the time of purchase,  and of the actual delivery time.  Very disappointed that I still have not received my 5 year guarantee certificate covering this television or any explanation of how to claim it if so required to do so. | service words | have not
Appliances Direct | 21212686 | 2021-02-09 16:26:20 | It is quite small inside, even compared to a 600mm wide larder unit. It's only as well made as the average export from the far east - branded variously by many suppliers over in the UK . It's just an average fridge...and fits a tight space to keep milk and drinks cool and handy under the counter. | partial match | 0
Currys | 21152488 | 2021-02-03 11:25:10 | I recommended this to someone in need of wifi but unfortunately this item failed to work in the area it was needed for because the signal was bad and it couldn't be accessed. I would warn anyone wanting to buy one, just make sure that it is compatible with your area. This item had to be returned. | service words | failed
Currys | 21233468 | 2021-02-10 09:27:24 | We went on a last minute collection due to late realisation on closing times of Curry's Lakeside. There was a person called [NAME] who went an extra mile to make sure the we get an item we ordered as it was a gift for someone. So  big shoutout to [NAME] and her customer obsession attitude. Thank you. | service words | gift
Currys | 21150253 | 2021-02-03 11:24:00 | I ordered this on line as I had seen it previously in the store (but it was out of stock at the time).  When I saw the offer price, I thought it a good move to get it at the time.  However I would like Currys to mention the country of origin on their descriptions like many other companies do now. | service words | out of stock
Currys | 21163804 | 2021-02-04 13:05:22 | The extra money paid for the 7.1 surround sound tournament edition was basically because of a little surround soundbox that plugs into the headset and console. The Xbox console does not work with the USB surround soundbox and could have been better explained in the description outlining the fact. | service words | paid
Currys | 21198402 | 2021-02-07 12:32:56 | I have bought from Currys, prior to this purchase and have never had a problem with service or delivery, be it online or in store.  However, I do have one recent, small, purchase that I need to return. I was informed that CS would be in touch to tell me how to do this. Still waiting for the email. | service words | bought from
Currys | 21170657 | 2021-02-03 12:17:11 | The laptop arrived as expected on time, however the mouse that was ordered at the same time did not arrive. After the second phone call we discovered it was out of stock at that point the advisor sorted  the issue and the mouse came out to us. we were not made aware that the item was out of stock. | service words | did not arrive
Currys | 21210666 | 2021-02-08 14:56:57 | The mouse pad can be a bit sticky sometimes and clicking doesn't always work.  A full size keyboard would have been nice but then the laptop wouldn't be as handy and small as it is.  On a winter's day, having a metal case means you can quite easily give your legs frostbite until it warms up a bit. | service words | give your
Runners Need | 21222358 | 2021-02-08 17:54:40 | The arrival of the shoe was fine, however the return process seems very lengthy even considering [NAME] delays. Still have not received a confirmation on return status despite it being return over 10 days ago.   Also, product specialist on call should be something much better highlight for clients. | service words | have not
Better Bathrooms | 21217198 | 2021-02-08 10:39:39 | Never received a text with delivery time slot, driver just showed up a day early, wanted to leave toilet and pallet at building front door. I live in a block of flats!! A pallet does not fit!  Thank goodness I was coming in the door when he arrived.  Extremely disappointed with delivery protocols! | service words | never received
Currys | 21168609 | 2021-02-04 18:57:47 | I read some negative reviews but for everyday use I find it very good and a relief to get back to a proper keyboard after using the laptop keyboard. Some reviews said the mouse was small but it's a good size for my fairly large male hands. Was very good value despite missing out on the sale price. | service words | reviews
Currys | 21217078 | 2021-02-08 10:33:25 | Small, compact, will fit in standard 600mm base unit. Door can be reversed, however make sure you have the correct tools. I would recommend using a socket set rather than screwdriver to do it, as you need plenty of purchase to get the bolts out and back in again. Tape door in place while you do it. | partial match | 0
Currys | 21223930 | 2021-02-09 08:04:54 | I lost my first Fit 2 because I did not get how the strap had to click in.  However, I was so impressed with the Fit I purchased another and cracked the how the strap should be fastened.  I think a little bit of advice for the more traditional english person on how to fasten might be good (I am 64) | service words | did not get
Currys | 21168920 | 2021-02-04 20:58:30 | Noise levels are through the roof. I had 2 faulty machines. One of which was an upgraded supposedly quieter motor....was just as noisy as the 1st. If I put a bag of spanners on spin I dont think it could have gotten any louder. The door protrudes quite a lot which isn't visible on advertised photos. | service words | advertised
DirectLine (B2B) | 21237412 | 2021-02-10 15:13:59 | The e-mail reminders received do not contain the address of the property. I have 5 properties to manage and have to look up the policy number in various propertys' files to find which property the e-mail refers to. I have complained several times on the telephone about this but there are no changes. | service words | e-mail
Currys | 21206416 | 2021-02-08 08:44:27 | -Fingerprint scanner can be very unresponsive at times -Dirties and scratches quite easily -The top speakers simply don't emit audio at all - have read up on this and apparently it's more for design than actual use. Very misleading if this is the case. Bottom speakers are still good quality, however | service words | misleading
Currys | 21218697 | 2021-02-08 18:18:14 | There was no clear way to disable the trial McAfee antivirus once my own preferred antivirus package had been installed.  The front panel port labels are too small.  [NAME] support would not answer a technical query because I had purchased it through a retailer and referred me to the retailer instead. | service words | retailer
Mattress Online | 21217562 | 2021-02-08 10:58:09 | All easy and delivery was efficient. The two lads delivered to the second floor and were respectful with shoes off etc without being asked, removed the outer dirty wrapper etc.   Unfortunately, two photo frames got smashed as they were going up the stairs and so it has ended up costing us more money! | service words | being asked
Appliances Direct | 21180599 | 2021-02-05 10:28:59 | The edges of the hob are rough and easily chip as I found out to my cost when put it on its side when going through install.second thing I find a problem is the controls I think it was designed for children's small fingers very small and close together I don't have huge hands but find it quit awkward | service words | don't have
Currys | 21176863 | 2021-02-04 08:53:33 | Took money but could supply goods but didn't tell me!  Until a week later when I called to find out what was happening - then too 5 days to give me my money back!!! Raised a complaint and 1 month later still waiting for it to be acknowledged... you really do not care as long as you get peoples money! | service words | give me
Currys | 21207249 | 2021-02-06 15:08:02 | The only complaint I have is about the driver and service. I paid to have the old tv removed along with any packaging from the new one and he refused to take the box and packaging for recycling. He was pretty rude to me, when I question why he wouldn't take it. I felt a bit intimidated by his manner. | service words | paid
Currys | 21212218 | 2021-02-07 12:13:06 | Good communication; kept informed of delivery times.  Only downside was the delivery team did not have the right tools to change the door over, despite me having paid for the [NAME] installation service! Luckily we had tools in our house! It took them a long time to do it , but lovely cheerful guys! | service words | paid
Currys | 21218910 | 2021-02-08 15:50:25 | Despite reviews to the contrary I found set up via a smartphone straight forward and fairly simple. Download the app for all devices you want to print from and you are good to go. Also linked a Chromebook which was easy as well . Great value for a printer/scanner and cheap with the instant ink option | service words | reviews
Currys | 21197450 | 2021-02-08 13:40:04 | Biggest thing to improve is the battery life. I have AOD off and made adjustments to increase battery life and [NAME] I get is 2 days with light exercise. Other watches from other brands lasted me 3-5 days, this includes Samsung Galaxy Active2, Garmin Vivoactive 3. All of which were similar sizes (44mm). | partial match | 44
Currys | 21200653 | 2021-02-05 19:07:33 | Click and collect very quick and as soon as I parked up I saw a member of staff bring my item out to my car. Very friendly and helpful staff.  Only problem I had was I had a gift voucher that I wasn't able to use online and I can't go into store to use my voucher due to covid, that was a bit annoying. | service words | gift
PRC Direct | 21224409 | 2021-02-09 09:01:44 | We were disappointed to find the TV had a fault and contacted PRC Direct. Having never used this seller before we were a bit anxious as to how this problem would be dealt with. We were very pleased with their professional response and the product was picked up and replaced within 2 days. A great team. | service words | never used
Currys | 21235877 | 2021-02-10 11:47:12 | Impossible to get hold of any agent. Everything goes through automatic machine questions, and not everything is covered under those. Quick refund and free return, but if there is an issue you'd like solving, you will lose lots of time and won't get it solved. So I preferred just returning the product. | service words | questions
Currys | 21185251 | 2021-02-07 12:28:34 | I spend almost £800 with currys from my credit card, NOT A SMALL PURCHASE FOR CREDIT, and the customer service was diabolical. I was patronized, and NOT treated as a valued customer. It was as though they just wanted my money, and thats it. I think the customer servive is bad, and needs to be improved. | partial match | 0
Currys | 21149353 | 2021-02-06 16:35:23 | Currys is the worst company I've ever had the displeasure of buying from. They failed to install my item correctly and would not refund me.  Now have a faulty washing machine and nearly £500 out of pocket. We are in a pandemic and I cant wash my newborns clothes. Heart breaking  Don't order from currys | partial match,service words | 00,failed
Currys | 21170272 | 2021-02-03 11:52:56 | Super simple and easy to navigate online and see all you can want info wise even like price guarantee being updated often for products.  Purchase/checkout: Simple painless and a lot of options for wide range of buyers.  Delivery: Perfect and prompt ! Never bashed boxes or issues with where it might be. | service words | info
Currys | 21171467 | 2021-02-07 10:11:31 | I prefer ordering products from real stores as opposed to Amazon, and I live by a royal mail post office so I chose Currys. Happy with everything else but really annoyed by the cash grabbing. Just put all the things I need in the box and charge what they're worth, don't make me order a separate adapter. | service words | amazon
Currys | 21234017 | 2021-02-10 11:28:40 | Thin, light, fantastic screen, expandable memory slot, finger print reader, 4x speakers, 6gb of ram, 128GB of storage are all the good points.  And most importantly this device is compliant with HDR playback for Netflix & Amazon Prime, supporting HD playback unlike many other brands only supporting 480p | service words | amazon
Appliances Direct | 21222810 | 2021-02-08 19:27:16 | Appliances Direct were helpful and responsive, but due to disappointment with the above product, my overall experience means I can only score a 5/10 for recommendation. This is more a reflection of their products, not their staff, but it is ultimately the products we are stopping for in the first place. | service words | appliances direct
Currys | 21233685 | 2021-02-10 09:37:27 | I wouldn't advise anyone to purchase from [NAME]'s. I am left utterly appalled by the complete lack of any customer service.   I paid more than I wanted for this TV & Curry's haven't responded to emails & letters I have sent. They clearly do not value loyal customers, so here is one that will not return. | service words | paid
Currys | 21233924 | 2021-02-10 09:50:17 | Awful. Purchasing the laptop was fine but I was instructed to go to a local store to return in (which was fine) but the guy at the store refused to refund it or let me talk to a supervisor and told me to F off. Note I was perfectly civil and polite. Look at google reviews, you'll see similar complaints. | service words | refund
Currys | 21222793 | 2021-02-08 19:21:25 | It's overkill in design but that's what's great about it too. Great performance as you'd expect from a new 3000 series. Makes light work of all new AAA games at 1440p.   Quiet fans when running. Even under heavy load and in a compact case, it will keep it below 70° and not much noise from the three fans. | partial match | 0
Currys | 21235677 | 2021-02-10 11:34:58 | Received my stock notification email and was fortunate enough to grab one before they sold out.  I bought the extra controller bundle and had a slight issue that it was dispatched as 2 items, one arriving before the other but didn't say which way around it would be. In the end they both arrived together. | service words | email
Currys | 21225813 | 2021-02-09 11:15:34 | Terrible service from Curry's. [NAME] lost between Curry's and Royal mail. Followed by 7 emails,(some from curry's were automatic and were completely incorrect ) 4 long tel calls and 3 messenger communications just to get a kettle. [NAME] my lesson!- there will not be another online purchase from Curry's | service words | emails
Currys | 21186408 | 2021-02-05 10:42:22 | Poor service and items ordered, not ordered cancelled, reordered etc Ordered 2 - ended up with 4 and although had been cancelled was charged for all 4 ! Web chat with staff was helpful but what was agreed was not what happened! I understand [NAME] is making things more challenging but this was ridiculous! | service words | poor service
Currys | 21161140 | 2021-02-04 15:27:19 | The charge only keeps for about 2 days instead of the advertised seven days. The GPS drains the battery and if you were doing a walk/run about four hours or more the battery would give out.   The screen doesn't always activate when the wrist is moved and you have to use the main button to activate screen. | service words | advertised
Currys | 21202917 | 2021-02-06 10:07:15 | Microsoft 360 was purchased at the same time. It would not activate because Currys did not pre-validate the item before despatch. I had to wait over an hour for customer service to answer the phone to address this. I tried using email instead but received a reply saying this was not a 'technical problem'. | service words | email
Currys | 21151174 | 2021-02-03 12:57:40 | Unsure how reliable ink replacement system is. We sent 2 documents to printer and it just sent them through with no ink, no images. There had been no alert to low level. Had to go and buy cartridges as postal system delayed due to Brexit. Never received a 'welcome pack' either, only replacement black ink. | service words | never received
Currys | 21197404 | 2021-02-07 10:38:16 | Fantastic shopping experience. I paid extra for express delivery and was delighted to receive it earlier than expected! Best prices too, seems as though home printers had sold out everywhere or prices have gone through the roof so I was really happy to have found such an outstanding printer for the price. | service words | paid
Currys | 21230833 | 2021-02-09 20:30:39 | At advert it says wireless up to 10meters. Once you are 1,5-2m away from PC mouse and [NAME] stops working. Second thing, mouse keeps shutting off randomly, sometimes even during using, but when you want put PC to sleep mode mouse keeps runnig for hour and didn't let you to sleep PC, have to turn it off. | service words | advert
Currys | 21213185 | 2021-02-08 11:54:37 | One camera led light failed after one month. PIR detection randomly disables itself for no reason because the DVR says the camera doesn't support it but when you remove the camera plug from the box and reconnect it the PIR detection becomes enabled again. Considering returning item when lockdown is lifted. | service words | failed
Sony Import | 21194203 | 2021-02-05 20:18:27 | The television was only delivered and set up by [NAME] yesterday and so far it seems easy to use.  I didn't want a big telly, it's only 32" and I don't find any problems with it.  It fits nicely on the TV stand that I already have and with the Recorder box I also purchased it will do everything I need. | service words | [NAME] | retailer_specific_comments
Currys | 21169849 | 2021-02-03 11:28:35 | I bought the 55" TV and after placing it in the room it looked too big.  So I bought another one, a 43" TV.  Currys didn't want to take back the 55" although its not used.   Terrible service and just got cut off multiple times from the online support chat.  Worst buy ever. Won't ever buy from Currys again. | service words | not used
Currys | 21180051 | 2021-02-04 11:56:39 | a bit long winded getting in touch  I recently  got flooded out of my house under 4ft of water i had a washer delivered  which is now ruined so had to cancel the drier i have paid for , but rest assured  i will be calling on your services  for washer ,drier, f/freezer ,Gas cooker, TWO  T/Vs House   phones, | service words | paid
box.co.uk | 21208873 | 2021-02-06 21:04:06 | Customer support was okay, but product was delivered a day late and by a courier that was not what I paid for (paid for DPD). Customer service did refund the extra I paid for the delivery though, so can't really complain.  Have purchased from [NAME] before and, on the whole, they are pretty good to deal with. | service words | paid
Currys | 21220490 | 2021-02-08 16:17:03 | For anyone considering these headphones I would strongly recommend that you consider paying a little more for the HyperX [NAME] headphones (not "Core", as it is easy to get these mixed up).  These feel really cheap in comparison, the extra £5.00 in cost makes a huge difference in quality and comfort. | partial match | 0
Currys | 21238278 | 2021-02-10 15:09:55 | Very easy to set up, just plug in and let it do its thing. Set up probably within a minute. Saw reviews about it not staying right on a vdu? It hooks on the underside of the camera itself not on the hinge part of the bracket. Can't say if it was great value for money as this is the only one I have ever used | service words | reviews
Currys | 21167392 | 2021-02-03 09:20:20 | Terrible delivery service, which was abnormally atypical for Currys. Ordered 1/1/21 Notification from Currys of dispatch 5/1/21(Royal Mail) Item hastened through Currys on-line a number to times: just told to be patient. Did not arrive at pick-up store until 16/1/2, the postmark on the package was 14/1/21!!! | service words | did not arrive
Currys | 21203214 | 2021-02-08 08:30:22 | Very good value but very poor after service.    It is impossible to speak to a human being.    I trawled through the website and text messages in a continuous loop and waited hours on the phone before hanging up.  Curry's Customer service email site is  answered with a message that it is no longer supported! | service words | email
Currys | 21203052 | 2021-02-08 06:53:13 | Absolutely awful, almost impossible to contact anyone and when you do get someone they are of no help at all. I phoned, emailed, web chatted and wrote on their facebook page and got nowhere. I ended up having to visit a store during [NAME] lockdown and arguing to get help. I'm still waiting for a replacement. | service words | emailed
Currys | 21176264 | 2021-02-04 02:23:19 | I was replacing a broken food processor, so I ordered the same again. The replacement model did not have the juicer that the previous one had had. So I had to order a separate juicer. The was January 10th I still have not received it yet. I have had to squeeze 40lbs of !marmalade oranges by hand. No pleased. | service words | have not
Currys | 21218740 | 2021-02-08 17:50:50 | I have made the granary, basic white, sandwich and dough so far. Consistently excellent results on all loaves. Machine is quiet and very easy to clean. No mess. Have not bought bread from the supermarket since as it's simple to just bake bread on demand. Used the timer to wake up to the smell of fresh bread. | service words | have not
Currys | 21208788 | 2021-02-08 16:46:18 | I love everything about it. I got this to use inbetween big cleans to make life easier due to having a baby, a hairy dog and limited time. But I haven't used my corded hoover since I got it. It's performance and charge time exceeded my expectations. Has made my life and keeping my house clean so much easier! | service words | haven't used
Buy it Direct - Ireland | 21179490 | 2021-02-04 11:58:33 | The 24hr timer is singular set. Meaning turn on/off in x hours from now.  An improvement would be internal clock so it could turn on/off same time every day.   Advertised:  "dries clothes indoors more efficiently than a tumble dryer".   Not!  However, they do dry twice as fast than without a the dehumidifier. | service words | advertised
Currys | 21168420 | 2021-02-05 10:13:30 | Picture quality shocking 3 inch dark band running horizontal in centre of screen . 1/3 of the screen on the right hand side is lime green whilst the rest is black. The green section is like a strobe light sometimes good job we dont have  epilepsy .got to get onto the manufacturer's or were we brought it from. | service words | dont have
Currys | 21185094 | 2021-02-05 09:27:24 | Ordered two but only one arrived at store and I had no way to contact anyone in relation to this when I was not notified of a replacement other than by email and the notification of the availability of the replacement never arrived. Thankfully the store is in walking distance and staff could recall the issue. | service words | email
Currys | 21231694 | 2021-02-09 20:39:58 | Claims its grey however its rose gold, putting the lift away is awkward, build quality feels substandard compared to a [NAME], never going to beat a [NAME], a company that has invested millions into R and D where [NAME] is shopping channel rubbish. I would return for a refund if the store was operating normally. | service words | refund
Currys | 21239805 | 2021-02-10 16:25:22 | Paying for the installation service, only to be told by the people that delivered the cooker, that they do not do installations, because they don't have the qualifications or tools to do it. I was refunded the costs, but that was not the point. I had to get a qualified gas fitter to fit the cooker 3 days later | service words | don't have
Currys | 21238514 | 2021-02-10 15:44:47 | We love the laptop but instantly its memory is is full so it can't update or add things that are needed. We have not put anything on it. No pictures no music. Can't download anything on it. We only use for our 8year old school work and are worried how long we will get to use it before it crashes for no memory. | service words | have not
Currys | 21170562 | 2021-02-05 09:54:41 | The online support is very good. Quick response and good to talk to a live person. Many other companies have ridiculously long queue times but curry's was almost instantaneous. Click and collect was efficient / safe Only criticism was some reviews didn't seem to match the product in question. Can be confusing. | service words | reviews
Appliances Direct | 21237360 | 2021-02-10 13:24:18 | At first I thought Appliances Direct was really good because the Dehumidifier arrived next morning - I wasn't expecting it for a few days.  So when our kettle stopped working I ordered the replacement from them but it took for ever to arrive.  I'd have been much better ordering it from Argos for the same price. | service words | appliances direct
Currys | 21178803 | 2021-02-06 13:54:15 | [NAME]'s handled my complaint promptly, too promptly advising me at 11:03 that collection would take place between 11:00 am and 5:00 pm! Advised to address package clearly but no address offered so after searching on website a call to customer services established that the courier provided this. A stressful time! | partial match | 0
Currys | 21232372 | 2021-02-09 23:57:56 | The first time I ordered this with installation and disposal, the delivery guys messed this up completely, not following ppe guidelines etc. I asked them to take back the machine and cancelled the order. Ordered it again (did not have a choice) without installation or disposal, the delivery experience was great. | service words | cancelled
Appliances Direct | 21193779 | 2021-02-05 11:32:55 | It looks a nice item, but it didn't work for me. It was kept in a brick outhouse that was damp and had mold. At present the temperature is below 10c, and it didn't collect any water. When I contacted their Support dept, I was told that it didn't work if the temp was below 10c...obviously I must have missed this. | service words | present
box.co.uk | 21204270 | 2021-02-06 11:14:44 | Really compact, quite fan noise unless heavy programs running, fitted with samsung 960 evo plus nvme drive and 2 x 8gb corsair 3200mhz ram and boots up in around 5-7 seconds and shuts down in about 2-3 seconds, bought for son to do school work on and he uses it to play games on, fortnite, roblox and all run fine. | partial match | 0
Currys | 21221435 | 2021-02-09 06:50:15 | This is my first Smart Phone and at the age of 74 I am slowly getting my way round it with the help of my daughter. I have previously had a tablet so I understand the basics. The good points so far are lovely size screen, great graphics, easy access to apps, emails, texts and good cameras; in all it is brilliant. | service words | emails
Currys | 21154494 | 2021-02-04 07:58:13 | This Integrated fridge was a replacement for a [NAME] one that failed after 14 years.  Better interior layout to our old one with much easier access to the fruit and vegetable box. Although the quality of the door shelves and vegetable box is of a brittle plastic whereas our old one was of stronger better quality. | service words | failed
Currys | 21209097 | 2021-02-06 22:53:52 | It was really great - ordering was easy and the cooker arrived earlier in the day than anticipated. The fitters were great - very obliging and allowed me to clean up the area before putting the new cooker in and they were very pleasant and professional and answered all my questions professionally and courteously. | service words | questions
Currys | 21154158 | 2021-02-03 09:19:57 | Bought online and then collected from store. Collection was very efficient and safely managed. Contacted customer service to return item - they were very helpful and arranged for DPD to collect the item from my house the next day. HOWEVER, I haven't had my refund back yet. Hopefully it will be processed this week. | service words | refund
BT Shop | 21235512 | 2021-02-10 11:22:41 | The ethernet equipment was inadequate for the distance. One device was placed inside the house, 15 uninterrupted metres from the router, the other in a garden studio 10 metres beyond. The system worked only 3 days then the signal proved too weak. Since then have replaced with Netgear AC1200 which works beautifully. | partial match | 0
Currys | 21213051 | 2021-02-08 14:21:27 | The advert/box says that the shoulder strap is detachable but it's not. It's stitched into the actual bag so it's not possible to remove it. It's not a huge issue, I was annoyed at first as I tend to carry my bags with the smaller handle but if you don't lengthen the shoulder strap it doesn't really get in the way. | service words | advert
Currys | 21174326 | 2021-02-05 08:47:38 | Simple to set up and to use. I've used Amazon Fire before so this was an easy transition from our previous TV. Not too big so it doesn't dominate the room but we have enjoyed movies on a larger screen. Great picture and sound quality for the price and 4 HDMI ports mean all the games consoles etc just plug and play. | service words | amazon
Currys | 21231444 | 2021-02-09 18:45:48 | Ordered online from [NAME] but was cancelled with no explanation. Even though on app it stated purchased. Had to go online and speak to a agent to find out if it was cancelled before purchasing it from Falkirk. Found out it was out of stock. Very poor customer service. Falkirk order was completed no issues 6/10 | service words | cancelled
Currys | 21152993 | 2021-02-03 12:45:33 | More than expected features in the printer. I specially liked 2 of them. 1. Feeder. If we have to scan multiple pages, there is  a feeder where we keep all the pages we want to scan and then it's easy. 2. Instant Ink. I liked this too as we do not have to worry about replacing as the ink comes before we finish off. | service words | do not have
Currys | 21171247 | 2021-02-03 12:59:38 | ordered whilst store access was not allowed due to covid, placed order online and received an email saying item was ready to collect. On arrival i clicked on the link in the email and gave my parking bay number, few mins later the shop assistant came out with the box and placed it in the boot of the car. Brilliant. | service words | email
Currys | 21176959 | 2021-02-08 08:33:32 | I have returned the laptop for a refund as it completely failed during first time Windows update, never had the chance to use it , still waiting for refund 17 days later !!! I have contacted the customer service and been told to wait another 3-5 days !!! Why not just wait until the warranty is finished !! Appalling | service words | refund
box.co.uk | 21156991 | 2021-02-04 15:12:33 | No issues with service received. Laptop received on time and in excellent condition. Based on reviews, I was supplied with last year's version of this laptop but this is probably why the price was competitive. I would still have bought this laptop, but it would have been nice if the company had advertised the fact. | service words | reviews
Currys | 21208676 | 2021-02-06 19:54:09 | I have spent over 400+ hours and still haven't completed it the world is so big it takes about 3 hours to go to the other side of the map if your walking it takes a while to get used to the combat it is hard at first but once you start getting more harts and stamina weapons armor it gets easier would to anyone 1000% | partial match | 0
Currys | 21208020 | 2021-02-08 07:09:14 | [NAME]'s emailed me with a delivery date. I waited in all that day but no delivery. On checking with the courier I was advised delivery to Northern Ireland took an extra 1 to 2 days, something [NAME]'s had not taken into account. I notified them about this issue but doubt very much that they will do anything about it. | service words | emailed
Currys | 21204820 | 2021-02-08 08:32:02 | I got the iPad as I'm a student nurse and it's so easy to have all my online lectures, assignments, emails and notes on one device.   Highly recommend for students.   It's basically a cheaper version of the iPad Pro has all the same qualities.   Highly recommend to get Apple Pencil and mini keyboard then your set :) | service words | emails
[NAME] of Ipswich | 21236834 | 2021-02-10 14:44:51 | Despite the appalling call centre used by MB Ipswich who failed to pass on my booking to the dealership, they still completed a B3 service on my GLC 350d and found me a loan car to use which was also not passed on by the useless call centre.  I will continue to use MB Ipswich but only if I can contact them directly. | service words | failed
Currys | 21198549 | 2021-02-05 14:24:42 | They didn't take my old machine or install my new one they said the tap connection was broke and I needed a plumber to do it , I got a plumber and paid thankfully just a call out fee,to be told it was not broke and simply disconnected my old machine and connected my new one,now I have to get rid of old one  myself?? | service words | paid
Currys Ireland | 21169618 | 2021-02-03 11:26:03 | I ordered a Amazon fire tablet at the beginning of January. It was constantly delayed. I was left chasing currys to be then told the item was cancelled. I received a voucher for inconvenience so ordered another one which did arrive on time, however I was left chasing them sending emails to try get my original refund. | service words | amazon
Currys | 21169762 | 2021-02-05 10:13:52 | My only difficulty with this tv is that I had to seek someone to set it up for me as I do not have a smart phone which I gather makes this easier. I am also not a technical person at all. I guess that if there had been an installation service this would have been easier for me but in these times I can understand why. | service words | do not have
Currys | 21200415 | 2021-02-05 18:21:08 | Uses up print cartridges very quickly - especially the black one!! Very difficult to obtain the Black 305 cartridge at the moment - other ones are in great supply Need to sort this problem out I think ?!!!! My previous HP printer in the C4700 series used much less ink and the cartridges 350 & 351 lasted a Long time!!! | partial match | 0
Mattress Online | 21236872 | 2021-02-10 14:47:15 | After a previous poor choice and extensive research this mattress was best for my needs so although I can't recommend this mattress highly enough, do your research specific to your needs first. Brand, support and finish are everything I wanted. I bought this at a bargain 40% off - not sure I would have paid full price | service words | research
Currys | 21176096 | 2021-02-03 23:19:24 | I bought on website, very easy to use and I like the price guarantee I knew what I wanted. Only think I wanted to buy it in November but was out of stock until January which was fine as due to lockdown was not in a rush and half of my old range was working but I missed a sale on range cookers waiting for stock to arrive | service words | out of stock
Currys | 21171146 | 2021-02-03 12:47:45 | Was a little disappointed to have to wait several weeks for the product as they were awaiting stock from the suppliers. This wasn't made clear to me when I ordered and paid for the product.  Delivery was efficient and I am really happy with the product, despite the wait and I would order from Currys again in the future. | service words | paid
Currys | 21179941 | 2021-02-04 11:50:26 | Currys store in York is where I went to buy the TV, didn't have the product in store and the sales assistant couldn't really be bother with my questions because Currys were out of stock,and I felt because he couldn't sell me the TV their and then he wasn't bothered,shame because I won't be going back to the store again, | service words | questions
Currys Ireland | 21195918 | 2021-02-05 12:26:10 | My last experience in [NAME]'s in Galway I went to the store to purchase Amazon prime and I was told there was non in store which is fair enough but He said he would try another computer to see if he could purchase it and just walk back to another person had a little chat and walk backed to me never checking any computer. | service words | amazon
Currys | 21222299 | 2021-02-08 17:43:01 | Ordered item online but did not receive confirmation email in spite of sale going through on my credit card. Item did not arrive on date I had requested. Contacted Customer Service who told me the online sale had not registered properly so they refunded my credit card and I reordered and collected item from Currys store. | service words | did not receive
Currys | 21165331 | 2021-02-04 12:18:07 | Ordering was easy but the collection date was later than said and wasn't ready to collect till the following week. I tried to contact [NAME]'s at the time but could not find a contact [NAME] no, email, live chat etc to ask. Luckily we finally got an email to say it was ready but having no contact available is not good enough | service words | email
Currys | 21228100 | 2021-02-09 12:50:18 | Was not  delivered when you said it would be. Also your emails about collection were confusing. One of the emails sounded like it had already been collected. When I rang customer services I was unable to speak to anyone about my problem the line was automatically disconnected. I had to go to the shop to sort the problem. | service words | emails
Laptops Direct | 21197696 | 2021-02-08 19:07:39 | The supplier failed to deliver my part as promised despite taking my money in advance and stating on line the part had been dispatched, assuring me by telephone also that the component would be delivered on time. I have now failed to deliver on the promise of my Son's Christmas present and am also over £200 out of pocket. | partial match,service words | 00,failed
Currys | 21152605 | 2021-02-04 08:10:23 | Delivery slot requested for a Saturday was given 4 hour time slot for delivery by [NAME]'s of 14-30 to 18-30, item wasn't delivered, tracking disappeared and couldn't get anyone on the phone. Had email following day to tell me it was being delivered on the Tuesday no explanation of why it wasn't delivered on the Saturday.. | service words | email
Currys | 21229176 | 2021-02-09 13:56:51 | Currys as a retail outlet is OK. The online service however isn't great. While I received my laptop, bag and office which arrived on time. The MS office wasn't active so I had to return for one that was. The mouse wasn't in stock (fair enough, but I had no communication to tell me this) I still haven't received the mouse! | service words | haven't received
Currys | 21158480 | 2021-02-04 14:56:01 | One disappointment was that I paid £15 for a delivery date on order and when the order was "confirmed" they put it back a day and charged me £15 anyway, even though had I booked the revised day when I placed the order it would have been free. I decided not to take it up with them given the amount, but it left a bad taste. | service words | paid
Currys | 21193664 | 2021-02-07 15:31:56 | My initial order was randomly cancelled after two days of waiting for my click and collect confirmation, and contact with customer services. This was a second order that worked fine. I always seem to find [NAME]'s interaction with me somewhat disjointed. Not necessarily bad, it just leaves me having to take a leap of faith. | service words | cancelled
Currys | 21223225 | 2021-02-09 08:00:02 | First one I got did not come on after one day. It was exchanged straightaway but made me think about taking the insurance out. The built in Windows 10s needs checking before you buy as it won't run all Windows 10 apps. and Its just money making to upgrade. I wish it had a disk drive as I have lots of programs still on disk. | service words | Did not come
Currys | 21207636 | 2021-02-08 08:28:05 | The watch is supposed to light up when you twist your wrist. It often doesn't. I wear a watch on my other wrist as I need to know the time for work.  I feel that there are too many functions for its own good.  The vibration alert is too soft. When I am running I do not pick up the 1km alert so don't know how far I have run. | service words | Don't know
Honda UK (Aftersales) | 21218479 | 2021-02-08 15:52:02 | Having received a timely reminder, the dealer scheduled to allow an insurance windscreen repair to be performed on their site the same day by the insurance co's supplier. The dealer collected and returned the car to reduce the risk. Everything was done to a high standard and good communication throughout. Excellent service. | service words | dealer
Mattress Online | 21170487 | 2021-02-03 12:05:06 | I could be that we've went from a [NAME] mattress to a sprung, but the transfer of movement is really very poor. When my Husband turns, It feels like I'm on a trampoline and get bounced about all over the place. It's quite firm despite being described as medium, so end up with pins and needles as the mattress is quite firm. | service words | described
Currys | 21231226 | 2021-02-09 18:05:54 | Had no issues with the item but the delivery was terrible, they didn't buzz the flat, they didn't come up to our door just left it downstairs in the communal hallway and the laptop actually got stolen by one of our neighbours and we only got it back as we threatened to call the police. Delivery was terrible. Truly terrible. | service words | didn't come
Currys | 21195782 | 2021-02-05 11:50:28 | Easy to use and now I always avoid boiling more water than I need. The intervals of the amounts that come out for each setting on the scale are a bit random: 160ml, 200ml, 220ml, 290ml, 320ml. But they are suitable for all my cup sizes and I can combine them together to make most accounts of booking water I need for recipes. | partial match | 0
Currys Ireland | 21232473 | 2021-02-10 02:01:12 | The customer reply was way too slow over 2 weeks, and their response was not satisfactory so I would research more effectively with other companies, as they do not have a point of difference in terms of after-sales, so I would look at companies with better customer service as anyone can sell a product online and post it out. | service words | research
Sony Import | 21173495 | 2021-02-03 22:47:44 | Have had the telly a little over a year and it has stopped working! It just blinks 6 times on the standby light..Never known a tv to have a self diagnosing thing but there is nowhere can really help!! WILL NOT be buying one again after reading everyone else's review now that the tv doesn't work seems it's a very common fault | service words | review
Currys | 21208079 | 2021-02-06 17:22:56 | Easy usebof the site, great choice of quality products, not cheap rubbish. Great service and usual items I would buy next, like fancy black and red vinyl player. All great. One might say too expensive, but you receive quality service. I am not so rich to pay for 1000 cheap and quickly broken things. Thank you very much, guys. | partial match | 0
Currys | 21213045 | 2021-02-08 12:03:22 | Bought during pandemic, so happy with the procedure they have supplied, but would have preferred delivery to home (which was not available) rather than having to pick up from store which still took three days to arrive. Buying from Amazon would have been next day delivery to my house, although more expensive to buy originally | service words | amazon
Appliances Direct | 21212461 | 2021-02-07 12:30:53 | only issue was with the payment method, signed up for the 4 month interest free with paypal. expected monthly direct debits to clear bill but they only take a minimum payment so if your not carefull you could end up paying a high interest on the balance after four months.  service from appliance direct was otherwise faultless | service words | appliance direct
Currys | 21183131 | 2021-02-04 18:19:35 | Due to homeschooling we needed a printer. This has been absolutely fantastic. Made life so much easier.  Affordable too.  Thank you from a mum of boys needing school work fire engines dinosaurs and marvel colouring. Also a clever hp app allowing you to print cards colouring and homeschooling aids.  Recommended by [NAME], TJ & DJ | service words | fire
Currys | 21222562 | 2021-02-08 19:07:16 | As only had for few weeks can say after looking around at all different American style fridge freezers  I'm happy I decided to get this Kenwood. Everything I was after looks ' capacity, size would have been better if I had got at discount sale price but suspicious  that went out of stock straight away. But still decent value. | service words | got at
Currys Ireland | 21218228 | 2021-02-08 11:33:48 | Staff was too busy, but professional when I finally got to speak to a member there was none in Stock, I then went online the delivery was poor I spoke with a person online and specifically asked was it in stock in Ireland, I was told it was in the main wear house but the delivery came from England so I ended up waiting weeks. | service words | none in stock
Sony Import | 21173717 | 2021-02-03 21:47:59 | At first I loved these but then started using the [NAME], "you under the sea?", "God this is a bad line" were some of the comments when I was on the phone. Then you have the battery, tells you it's at 50% then next minute it's low battery and a little later they turn off. Disappointing, even more so with the price of them. | service words | price of
Currys | 21201770 | 2021-02-06 08:43:06 | Terrible. Customer services couldn't help-advised we speak to HP. HP also terrible-no assistance. Had to send back for full refund. Two calls to customer services for update on refund. One call 45mins+ abs the other 25+. Over 14 days since item collected and NO refund and NO contact-appalling. will never buy from currys again | service words | refund
Currys | 21176032 | 2021-02-03 22:44:49 | I was surprised that the water fill was quite noisy but apart from that the machine is very quiet. The rapid wash selection is good but the spin speed is set on low but I just adjust it it by selecting the spin 1200 option at the end of cycle so I get a short wash and a good spin speed. Washes well Overall very pleased with it | partial match | 0
Currys | 21221163 | 2021-02-08 14:59:59 | The majority of the wash cycle times are too long unless you use the 30 minutes cycle in which it uses cold water to wash.  The spin and rinse isn't effective as the clothes still come out soaking wet.  The options to choose a faster spin vary on which cycle you choose. A 1600 spin option should be available on all the cycles. | partial match | 0
Currys | 21232027 | 2021-02-09 21:09:36 | Listing Contacts: Insufficient space to enter a Contact's name, many had to be cut short. Had to input all Contacts individually, had expected a means to transfer all Contacts over from previous BT phones, and would have preferred space for more Contacts.  Not being able to share a call on two handsets as we could with BT8500. | partial match | 0
Currys | 21202893 | 2021-02-08 06:11:07 | I don't know the right technical language but it needs old wifi to connect. it won't connect with my new wifi, it's obviously built with old tech (it comes with a CD for the software....) so I have to use a cable to connect to my laptop. I only print occasionally so I don't mind but if you print every day this may be an issue. | service words | Don't know
Currys | 21185590 | 2021-02-07 11:58:00 | Once you get used to it NOT being a Windows system very easy to use. Got it for my son for school work, he's taken to it so easily. It's fast at everything it does with a good picture quality and sound with good connectivity. Loving the charging points either side genius idea.  The overall look and feel is one of good quality. | service words | got it
Currys | 21241290 | 2021-02-10 22:15:16 | First delivery date, not delivered due to staying in flats, had to pay for doors to be taken off and put back on, payment made. Fridge delivered 4 days later. Fitted through the doors of my house no bother at all without doors being taken off. Payment reimbursed. A lot of hassle trying to get through to customer service though | service words | not delivered
Currys | 21230589 | 2021-02-09 20:29:41 | For the money, other than you can tell it is a high quality laptop, it doesn't do anything a £200 laptop wouldn't do. I went for the Mac as I have a lot of other Apple products and I like them to interlink on ICloud etc. however, there are ways around this on Windows. It is definitely an extravagant preference, not a necessity. | partial match | 0
Currys | 21216163 | 2021-02-08 19:39:10 | Brilliant picture, auto change to "games mode" when console is detected.  Remote makes navigation to apps such as Netflix and Amazon prime easy as a click of a button (literally). Tv doesn't have any lag. Devices are really easy to connect wirelessly ie sound bar and phone.  Your phone also acts as a remote control if you like! | service words | amazon
Currys | 21218450 | 2021-02-08 11:47:42 | Currys We're Fantastic With This Purchase, They Have an Onscreen Helper There for any Questions, and Each Product has a Full Detailed Description, The Best for me tho was The Delivery I Ordered on the 3 to 5 day Delivery, and Received My Parcel The Next Day With Full Messages on We're and When the Parcel is and Will be Delivered | service words | questions
Currys | 21208499 | 2021-02-07 23:44:56 | [NAME]. cannot change to an efficient quick single click. Doesn't update. Speaker volume is not high enough for people with hearing impairment. There is not a good free simple equivale to the windows paint programme, where one can enlarge, crop, rotate easilly.  I didn't buy this so that I could go on a journey of purchasing apps. | service words | didn't buy
Panasonic UK - Review Importation | 21196646 | 2021-02-05 12:45:20 | I really like the combination programmes that are set up and ready to use.  Would like it to be a bit brighter inside so that I do not have to stop the programme to check on what's cooking.  I am also pleased to see that you have made the plastic trim more secure as the trim on the Panasonic machine I had before kept falling off. | service words | do not have
Currys | 21157887 | 2021-02-04 18:00:46 | Really easy to set up. Quickly paired to Wi-Fi network and the apps came alive. Haven't got it connected to an aerial or satellite but the web content is great any way. Sky Q mini box comes today to really let it fly. Fixed to the wall through VESA bracket, very light and easy to handle. No real issues at all. Actually I love it. | service words | got it
Currys | 21206628 | 2021-02-06 13:56:55 | Ordered online. Most of the laptops that we choose were out of stock. Would Have help if the out of stock ones where, highlighted Before I click on them because I reviewed them and read all the information and then realised that when asked about delivery or collection it saying it's out of stock. I wasted so much time doing this. | service words | out of stock
DirectLine (B2B) | 21180790 | 2021-02-04 12:39:11 | As with many insurance companies your annual renewal is at an inflated rate by as much as 15% over the premium paid by a new customer. I apply online at renewal time as a new customer using exactly the same sum insured etc and it is always much cheaper  Seems once you're a loyal customer you're penalised by paying higher premiums | service words | paid
Sony Import | 21173293 | 2021-02-03 20:30:06 | Connectivity terrible ! _x000D_ Bluetooth painful!_x000D_ Android smart TV a mess ! _x000D_ [NAME] very painful keeps dropping out as did my old Sony [NAME] KDL46W905 LED HD  (That I have replaced with the XG90) eventually bought Amazon Fire Stick problem resolved _x000D_ I thought a newer Sony TV (6 years) would have had much better wifi connectivity  NO! | service words | amazon
Currys | 21235358 | 2021-02-10 11:18:56 | [NAME] away is excellent for doing the stairs, easy to use and I don't have to bend so much which is great for bad backs. Very easy to go switch from Carpet to Hard floor and the steering makes this easy to navigate around objects. Changed from a trusty Vax to the shark for the anti hair rollers and the ease of lift away for stairs. | service words | don't have
Currys Ireland | 21198643 | 2021-02-05 14:36:37 | I ordered my laptop monitor on the 5th of January and was told 5-10 working days for delivery. I was over 20 days waiting on it. I contacted customer care as dpd had emailed me saying i owed custom charges but they didnt know why and i was on the phone with them for 1hr 30 minutes. I then emailed customer service and got no reply. | service words | emailed
Currys | 21197459 | 2021-02-07 11:22:13 | Brilliant customer service! From the time I ordered from the time I collected I was always made aware of information concerning processing and wherabouts. The actual collection was great too! With the lockdown going on they did a great job of explaining the queue system and never failed to communicate with me whilst I was waiting! | service words | failed
Currys | 21217491 | 2021-02-09 10:57:39 | I ordered a new TV and this is the stand for it, the product is really great and they both look fantastic in our lounge. Would have been nice to have it delivered with the TV, only available for click and collect. I think when you buy two articles that go together, they should be delivered. Only a minor point to maybe think about. | service words | have it delivered
Currys | 21225763 | 2021-02-09 10:26:07 | I am familiar with Dell laptops from work (in a school), where they were the laptop of choice for cost, reliability and overall value for money.  This was the first laptop I have bought for myself and it is everything I expected.  It's main use at present is for joining Zoom meetings.  Set-up was easier than I thought it would be. | service words | present
Beko | 21211383 | 2021-02-08 14:30:50 | Upon delivery found that the handle was scratched. Beko very kindly sent me a replacement but when my husband tried to fit it he found that the screws holding the handle had different screw tops than most, i.e. not Phillips or normal screw tops so we have been unable to change the handle as we do not have that type of screw driver. | service words | do not have
Currys | 21204049 | 2021-02-08 08:13:38 | Overall good, although we paid for installation and when the delivery arrived was told that this couldn't go ahead because we didn't have the correct attachment. We thought this would have been supplied at the time of installation rather than installation simply meaning plug it in which we could do ourselves for less than 40 pounds | service words | paid
Currys | 21185111 | 2021-02-07 14:12:03 | Bear in mind, as the product is newer your motherboard will need a bios flash before the CPU will be recognised. Even my brand new x570 needed flashing. So if you haven't got a bios flash button on the motherboard you'll need an older CPU installed to update the bios for Ryzen 5000 series compatibility before installing the new CPU. | partial match | 0
Panasonic UK - Review Importation | 21196985 | 2021-02-05 12:46:32 | This is my second Panasonic breadmaker since 2007, the last one would still be in use if I could replace a circular plastic 'gromit' that transmits the motor action to the dough blade. As hoped, this latest model is even better than the last. The design makes better use of the space and loaves are better shaped, lighter and tastier. | partial match | 0
Currys | 21228820 | 2021-02-09 16:10:31 | Depending on the price as it changes, I believe the value is can be good. In terms of performance, I have noticed a significant improvement in gaming from my I7 7700K and it works wonders. I was worried from what I heard online about temperatures but I hardly break above 60 in games with a 240mm AIO. Overall this is a fantastic CPU. | partial match | 0
Currys | 21164086 | 2021-02-04 18:24:08 | Absolutely love this! The pet attachment and anti-wrap technology is great especially if you have a long haired dog and cat like I do. The lift away is perfect for going up and down stairs. It took a little getting used to as the head moves quite freely which is great when going round corners, don't know why I didn't change sooner!! | service words | Don't know
Currys | 21223169 | 2021-02-08 21:11:11 | Absolutely awful. The laptop was delivered with a broken shift key. I spoke to Currys and they could not offer me a replacement as the laptop was out of stock but I could contact Asus to repair. Asus then tried charging me for this. I spoke to Currys for help and they refused to assist. A complete nightmare. I would never recommend. | service words | out of stock
Panasonic UK - Review Importation | 21196660 | 2021-02-05 12:45:59 | I wanted to replace my old DVD/CD player but I found that the CD function introduced gaps between the tracks on a CD and when the sound is continuous on a CD this creates an annoying glitch in the sound. I returned the player and got a full refund. I tried to cancel the registration but the cancellation didn'ytt seem to work for me. | service words | refund
Currys | 21151127 | 2021-02-03 14:01:16 | The subscription cost ridiculous compared to the cost of buying it from a retailer but to download and install a retail bought version, you have to subscribe to the relatively ridiculously costed one. You then have to make sure that you unsubscribe after installing it on all of the machines.  It's very cynical and very disappointing | service words | retailer
Sony Import | 21194193 | 2021-02-05 20:18:05 | ive always brought Sony Tellys because of great technical reviews and personal experiance , ive had two previously, each lasting over 15 years before i needed to replace so for me i dont mind paying a bit extra as i think its value for money. Each time they have looked like  the leaders in the field and have delivered in perfromance | service words | reviews
Ebuyer | 21205754 | 2021-02-06 12:57:26 | Straightforward to install low profile card that fits in my cramped mini-itx chassis. Performance exceeds expectations on my old core-i3 4130, and feels like an order of magnitude faster than the on-board Intel HD4400 graphics. A lot of games play really well, even on this old system. Also, power consumption is nice and low (max 30W) | partial match | 44
The Jewellery Channel | 21220357 | 2021-02-08 13:49:23 | As I have said before as a Customer since 2007, this is an excellent company to buy from. The jewellery is extremely good quality at affordable prices. I have also bought [NAME] products which are good too. The customer services are very helpful. Delivery & refund times could not be better. I am very satisfied with my experiences. | partial match,service words | 00,refund
Indesit | 21162356 | 2021-02-04 12:05:21 | Washing programs far too long, and I've had this machine since December 18th 2020 & have not been able to use the dryer yet!!!!!!! Too complicated to select programs & unable to isolate the dryer on it's own, can't wait for it to wear out so it can be replaced. Have been on the website to get help & a manual but just get error codes. | service words | have not
Sony Import | 21188289 | 2021-02-05 15:54:09 | I bought this to replace my SLR and all the lenses etc as I never used it much as lugging it around was a pain. The Sony RX10M4 covers everything my old kit did and more with so many great features. I would highly recommend this camera for anyone who wants to take fantastic photos without the hassle of carrying loads of kit with you. | service words | never used
Currys | 21230693 | 2021-02-09 20:32:03 | Absolutely brilliant. Could have had a recipe book but hey ho. Keep burning milk sauces for some reason? Probably me. Maybe I should do some more research. Overall great quality and love all the Ninja Range. Looking forward to seeing what they have next.  Shame the [NAME] function came out not long after I had brought a suvid machine. | service words | research
Sony Import | 21191847 | 2021-02-05 11:27:23 | Bought this to replace my Sony 65" UHD which was also 1000Hz motionflow. The screen response is equally as good and the power on boot up time is very quick. The size is much better for Films and sport (though lockdown limit,s me to repeats at the moment). Very happy with this Product which is the 4th Sony large screen tv I have owned. | partial match | 0
Currys | 21196274 | 2021-02-07 15:27:48 | However it is need to upgrade its camera to 4k . To run on [NAME] in 2020/2021 is a joke . Especially when we are all working from home and online learning. Video conferencing is the future. Our MacBook didn't even look like [NAME] it was like looking at a tv screen in the 80's it was so grainy. To pay over a £1000 pounds you expect more. | partial match | 0
[NAME] of Shrewsbury | 21223421 | 2021-02-09 07:39:47 | I did ask to be called up about a upgrade on a new-car not for the first time Audi shrewsbury was supposed to call me .  Also was told my mot certificate would be posted as there was problems with there printer still not received this .  I find shrewsbury Audi to be very rushed and more about the money than looking after the customer. | service words | call me
Currys | 21217951 | 2021-02-08 11:17:08 | Three failed attempted deliveries as the item was put on the wrong van. Which means I waited at work 3 days despite being closed and trying to avoid unnecessary travel.  After the third attempt they didn't even bother to contact me  I had to chase them only to be told my item was in store ready for me to collect.  I cancelled my order | service words | failed
Panasonic UK - Review Importation | 21196706 | 2021-02-07 14:56:41 | Lovely looking machine. I've been waiting a long time to be able to afford this amount on a bread machine and was thrilled to receive it for a Christmas gift. Looked fine when I got it out of the box but then found the lid/ hinge was completely broken away around the top rim to the main body. [NAME] was undamaged and I hadn't dropped it. | service words | gift
Currys | 21211575 | 2021-02-07 11:25:25 | The pandemic precautions probably looked ok on paper but are dire in practice - having to write down the order number on a scrap of paper so you can type it in again on your phone makes the whole process slow and error prone. The girl who came out with it was helpful and friendly - it was the process up to then which I'd try an avoid. | service words | order number
Currys | 21216912 | 2021-02-08 18:25:52 | The instructions were very minimal.  On installation, my [NAME] was worse.  I had to research online to find that I needed to take Ring device off the wall, press reset button and reinstall it in order to set up device using the Chimes' [NAME].  After this, RSSI was improved by around 10 points.  Why not tell you this in the instructions? | service words | research
Currys | 21236365 | 2021-02-10 12:39:11 | As an oak in the lockdown I had to buy without seeing the machine. OAPs are not interested in umpteen place settings. There is too much hooked pieces and too many frames. We just want plenty of room for mugs and the odd plates. The additional movable framework on the top shelf gets in the way every time I use it and I can't get it off. | service words | Not interested
LV= Innocent Third Party Claims | 21231377 | 2021-02-09 20:28:18 | LV handles a claim on behalf of their client who had a minor collision with my classic car. Throughout the claim process they were helpful, efficient and, above all, pleasant.  The repairers also had the same experience and were delighted that their invoice was settled by return.  LV were a thoroughly professional company to deal with. | service words | behalf
Currys | 21181341 | 2021-02-06 14:02:48 | Laptop didn't arrive within the stated time so contacted Currys, the man said to wait a few more days, I did it still didn't arrive, contacted curry's again and they said that the order hadn't processed properly and they had to reorder it. If I hadn't of chased up I still wouldn't have it though they had the money for it straight away. | service words | didn't arrive
Hotpoint OLS | 21217480 | 2021-02-08 10:52:15 | The delivery was a bit disappointing as we were told we would get it on 06/01/2021, however heard nothing at all until I enquired. I emailed to be told there was a delay due to issues relating to being held at the port. I completely understand that [NAME] has caused issues at the port but would have appreciated an email to let me know. | service words | emailed
box.co.uk | 21200271 | 2021-02-07 15:09:46 | Box.co.uk where amazing. It's the first time I have used them. They are the only retailer to offer 36month interest free credit via PayPal and then I called to see if they could deliver the TV earlier than I choose it was no hassle at all to do. The customer service was perfect, ordering easy and delivery couldn't have been any better. | service words | retailer
[NAME] | 21229780 | 2021-02-09 15:44:36 | This Primus Mimer Stove may not be very light and compact but at least it is highly useable. Very stable burner providing a good base for a variet of cooking utensils. Very powerful [NAME] output 2800 wats and flame can easily be controlled to simmer. Years ago used [NAME] pressure Parafin stoves well mede. This is great modern equivqlent. | partial match | 0
Currys | 21234226 | 2021-02-10 10:16:12 | Recent [NAME] ( 5000 Serises)  and CPU (3000 Serise) makes things refreshing, the M.2 SSD helps with gaming a lot. Case is amazing, although i feel the dust filter on the bottom could have a better fixing. The case itself comes with 3 front fans, the GPU is watercooled but i do reccomend getting an rear exaust fan. Just for better cooling. | partial match | 0
Sony Import | 21193097 | 2021-02-05 11:30:58 | This was a Christmas present so I have probably not explored all its features yet. However, I can certainly say they are noise cancelling - I didn't hear a 6 and a 7 year old playing or the calls to come and do the washing up. Perfect! I like the range of ear covers too so I could find ones that suited my ears and made them comfortable. | service words | present
Currys | 21175988 | 2021-02-03 22:22:34 | Return was arranged easily with  a 2 week turn around time for replace or repair. Courier was very effective. However, no communication or refund until I phoned up a week later only to learn it was out of stock so no replacement. No mention of repair so a refund appeared a some days later. What would have happened if I hadn't phoned up. | service words | refund
Sony Import | 21173151 | 2021-02-03 21:47:16 | Bought this camera after getting good reviews. I was really happy with it and took it on my honeymoon. Sadly a week into the honeymoon and 2-3 weeks of owning it i got a "camera error, turn off and on message". From googling this and trying several troubleshooting ideas the camera is totally useless. Its getting returned. Poor show Sony | service words | reviews
Mattress Online | 21197741 | 2021-02-07 10:43:22 | It would have been better if it lived up to the description advertised,,,this product has not got the edge support it claimed to have ,,due to covid we disposed of all packaging immediately so we went against return procedure or else we would have returned this product ,it has taken me a while to pass you this response due to I'll health | service words | advertised
Currys | 21172220 | 2021-02-05 08:43:47 | Arrived a day later than expected although there was snow at the time. Wasn't communicated though which was a bit disappointing. Easy enough to use the app to purchase but the UX isn't quite as good as Amazon, for example. I get discount through Perkbox, which was why I chose to use Currys over other retailers who stock the same product. | service words | amazon
Sony Import | 21173827 | 2021-02-04 06:15:42 | Whilst the picture is great etx Amazon video streaming refuses to let me use the remote to any degree that is useable. Impossible to navigate through the app due to huge delay from remote. Plays fine if you can get to what you want but a nightmare to do that. Got another remote, same problem. As Amazon is vital this is very disappointing | service words | amazon
Currys | 21172800 | 2021-02-04 20:56:56 | Before buying from [NAME]'s I checked and matched prices with other online retails. However, I found [NAME]'s to be much cheaper and bang for the pound as they had more for the value.   Also, [NAME]'s is a trustworthy source to buy from and, more likely to be more of excellent use in customer support in future if required for a problem ect. | service words | bang
Sony Import | 21195014 | 2021-02-06 10:15:36 | I upgraded to an OLED television and I am delighted with it. It came with a Five Year gaurantee, and is easy to use with wide-ranging features which are quickly accessed. The dealer recommended Sony for the quality and reliability of their televisions and said he sold more Sony's than any other brand as evidence of customer satisfaction. | service words | dealer
Appliances Direct | 21198668 | 2021-02-05 14:36:43 | I have not been able to use the appliance as it was delivered damaged . the freezer door is jammed . Promises have never been kept on delivery or repair . The only thing was done on time was payment a month ago.   The worst buying experience of any company I have ever dealt with . The marketing statements from this company are fraudulent | service words | have not
[NAME] | 21229736 | 2021-02-09 15:43:50 | The company was intransigent in granting my request for a post paid returns label, even though I had ordered two garments for size fit only, so was returning the one that fitted. This means that I paid nearly £5 on top of the actual cost for the garment I kept. I won't be ordering from them again unless 1005 of keeping it.....so unlikely! | partial match,service words | 00,paid
Currys | 21179794 | 2021-02-04 11:44:05 | Ordered online. Easy process. Email received to say collection was available and what to do to access collection service ( COVID-19 ) Arrived in car park. Accessed link on email via mobile. Told to drive to collection point A. Within 5 minutes a Currys employee had brought item to rear of car and placed in the boot. No contact, very good. | service words | email
Runners Need | 21226549 | 2021-02-09 11:05:48 | Great design, good materials. I have run about twenty miles with it fully packed and it feels pretty secure. With the big external pocket maybe a little over 25 litres. I can get my bivvy light sleeping back and mat in with space for a few bits and bobs so could fast hike and wild camp in summer with it. Very pleased for the price I paid. | service words | paid
Currys | 21234961 | 2021-02-10 10:46:13 | With buying the product there was no problem, however I want to return it because I'm not happy how it works and I didn't get the service I expected. I tried to contact customer service which was only an automated message and told me to go online. I filled the return form multiple times however how to return it and when no one contacted me | service words | didn't get
Currys | 21232502 | 2021-02-10 07:18:36 | The ease of use and the time are great. We keep our washing machine out in the garage with two bunkers, one for dark washes one for white n in current freezing weather  it's so convenient knowing I dont have to keep going outside and risking slipping to check on washing . I can simply go out regards timer. It's an excellent washing machine | service words | dont have
Currys | 21165175 | 2021-02-05 10:18:04 | Bought in Jan 2021 and the TV still does not have ITV Player, 4OD or My5 (I was misled by a sales assistant at Currys). These apps also couldn't be downloaded from the LG app centre. If these are important buy with care. I returned mine and swapped for a Samsung. Dealing with [NAME] for the return was very hard and took hours on the phone. | service words | misled
Runners Need | 21222991 | 2021-02-08 20:13:27 | Took the money on order placement then told me afterwards that most of the order was coming in the expected period, but one item was then out of stock and could only tell me they would be with me as soon as possible. A little disappointing really that no committed date provided or notice that it wasn't in stock when I paid for the goods... | service words | out of stock
Currys | 21203035 | 2021-02-08 09:06:35 | Best washing machine I have ever owned. Usually I buy the cheap and cheerful brands but this time I paid a bit more and I am so glad I did as the quality of this brand is head and shoulders above the competition. I love the timer that lets you know how long is left for your wash to finish and the music at the start and finish is excellent. | service words | paid
Sony Import | 21192991 | 2021-02-05 11:30:40 | A present from a daughter who knows my love of house music, found it a great fellow to_x000D_ my macbook air, with its thin sound. every ounce of its weight transforms the original back to its glory.. great kit, specially when editing video on location._x000D_ the synced light helped me record to the beat also, spotted of cours by 7 year old. not me.. | service words | present
[NAME] | 21172626 | 2021-02-04 19:28:48 | Firstly, the image quality was even better than I had expected. This was also after much research on the user opinions of users of similar lenses from other manufacturers.  I found that lens to be very robust and easy to handle despite it's weight. The additional ability to lock the zoom at certain points has proved to be extremely useful. | service words | research
Currys | 21170194 | 2021-02-05 08:48:31 | Works well with broadband speed of 10Mbs.Easy to set up only IF you are familiar with having to set up internet accounts and then authorise them via email etc You need accounts for Roku, BBC iPlayer, Channel 4, Channel 5 just for free services and even more for the pay TV services (Netflix etc). But once set up it works smoothly and simply. | service words | email
Currys | 21203030 | 2021-02-06 10:13:20 | Sound bar was huge, looked a little out of place even with our 55" TV! Streaming music via alexa would cut out for a second A LOT, around 6-10 times a song, really annoying, for the price you shouldn't have any issues, common problem for years apparently so no fix there then! Took it back and got bose soundbar 300........ Never looked back!! | partial match | 0
[NAME] | 21182348 | 2021-02-06 16:56:27 | I bought through Easyfundraising. This raised +£3.00 for our chosen 'good cause' and is appreciated but this was much less then the discount I personally would have received had I bought them in shop with the discount offered by being a member of Archery GB or the National Trust. Please would you consider increasing the Easyfundraising gift? | partial match,service words | 00,gift
Currys | 21199755 | 2021-02-07 12:36:05 | I needed an all in one printer for my business paperwork and got this for under £50 from Curry's. It does all what my previous printer did with same quality for a quarter of the price. It may fall short for the printing connoisseur but I give it 10 out of 10 all round for my personal use. Again, fifty quid for a new Canon all in one printer! | service words | curry
Currys | 21212440 | 2021-02-08 13:51:55 | I thought sale had gone through but after a few days started to worry as not had an update on delivery so went on curry's online chat and was told had missed the gateway whatever that was they said it would be refunded and I would have to reorder which I did and it went through I am hoping I get my refund waiting for my next statement to see | service words | refund
Currys | 21219177 | 2021-02-08 12:36:37 | Might be worth telling people that they won't install and take the rubbish. Appreciate its [NAME] but that option was still showing on the site and the reason we bought from there. We live where there is not rubbish collection and very little room so had to get rid of all the packaging which for us with no space is a real pain in the backside! | service words | bought from
Currys | 21222528 | 2021-02-09 06:09:29 | This design is different to the previous one which failed and needed replacing.  The on/off switch is tricky to actuate and the reservoir now needs to be detached to empty it.  Water is retained in the internal filler t7be so that removal of the reservoir results in water dropping from the machine itself, messy.  Whole thing now feels flimsy. | service words | failed
[NAME] | 21213289 | 2021-02-08 15:02:37 | I called Towcester select after seeing a car i liked on [NAME]. I Was greeted by Scott who helped me through every process of getting my new car. He was very knowledgeable & was always at hand to answer questions & help me through the purchasing process. I would definitely recommend Scott & Towcester select for anyone looking for a new car | service words | questions
Currys | 21206238 | 2021-02-08 08:26:02 | Bought this based on good reviews online but the image quality, particularly with text is awful. Everything appears washed out. Have tried all settings available on the monitor and various cables. Also looks just as bad connected to another PC. The monitor just has very poor contrast and the colour reproduction is terrible. Would not recommend | service words | reviews
Currys | 21164618 | 2021-02-04 13:28:10 | Stand legs are at the ends and are quite wide and we struggled to find the tv unit we wanted.  There are some shortcut buttons on the remote.  The Netflix one is handy but the other ones are Rakuten and Amazon Prime which are not ones I will use.  I would imagine You Tube or Disney Plus are more widely used and would have been much more useful. | service words | amazon
Currys | 21159211 | 2021-02-04 11:59:13 | Really difficult set up. You need to download an app to connect your computer to the printer - no cable. App poorly designed. It took me hours to set up to print. HP customer service very poor. No one to talk to. Only virtual assistance running questions in circles. They responded to my messages after a week. I will not buy an HP product again. | service words | customer service
Currys | 21197601 | 2021-02-07 14:47:23 | Thin strap that feels comfortable, doesn't constrict any wrist movement.  Waterproof - can wear it swimming and in the shower.  Quick 30 min charge that lasts the 10 days. You can choose the display face [the cat one is super cute]. The vibration to get active is strong.  The App is easy to use and I enjoy getting emailed about my weekly stats. | service words | emailed
The Jewellery Channel | 21240771 | 2021-02-10 19:24:44 | Very good quality material and comfortable, I reviewed the white kaftan i purchased earlier and said it would be suitable for size 18/20 but must correct that as my mother in law wanted one she is size 22 and it fits beautifully and there is still plenty of room. got one for my daughter in law size 12 and she loves it too, so good for all sizes | service words | law
Currys Ireland | 21201929 | 2021-02-06 13:35:12 | Got the Echo Dot for my blind 78 year old mother. She's taken to it like a duck to water! The sale price (half price) we paid would have only bought two music CD's. Now she has millions of songs on ( voice) command. She wonders now how she ever lived without it. And we're playing eAudiobooks from our public library for free (via my smartphone). | service words | paid
Currys | 21175177 | 2021-02-05 10:08:35 | It is not possible to fully open the salad drawer as the door doesn't open round far enough. The interior lights are badly positioned. The glass shelves bend under the weight  of food . The freezer drawers are poorly made and don't have proper runners. The overall impression is of a poorly designed product with really cheap and shoddy materials. | service words | don't have
Currys | 21219826 | 2021-02-08 17:48:42 | Installation should take minutes, but I found the instructions misleading and wasted 4-5 hours on it. In the end I had to email tp-link customer service. When the system asks you which protocol the modem uses, don't bother asking your ISP (as recommended by the instructions), just accept the default offered by the [NAME] setup. Easy when you know. | service words | misleading
[NAME] (en-GB) | 21223975 | 2021-02-09 08:38:44 | Have only had a chance to drill plasterboard and thin cement so haven't had a chance to really give it a good workout. Also, having to rate run time and reliability just after you bought it is a bit misleading. Theres no "N/A" option so whatever you score it is false. Seems good though and my other FM tools have been excellent so scored it 10's. | service words | misleading
Currys | 21183392 | 2021-02-04 19:23:38 | I live near the Currys on [NAME] street. Usually I can click and collect within the hour. When I bought something that did not work I had difficulty knowing how to get a refund rather than a replacement but when I spoke to staff on the phone they were brilliant and the item was collected by a courier the next morning. My refund was also prompt | service words | refund
Volvo Cars | 21231401 | 2021-02-09 20:04:05 | Pulling up to junctions and the handbrake automatically coming on such a simple thing but it's great sitting there and not dazzling the car behind you and the cornering head lights are pretty handy when driving at night and the electric tail gate is very handy but it's just a great driving experience only done 3000 miles so far but loving the car | partial match | 0
[NAME] | 21214132 | 2021-02-08 14:24:47 | It was very small for it's stated sizing.so much so I couldn't even do it up....so I had to return it.  I'd expect a lined coat to be made with ease and to be oversized for what would be my normal size but this seemed to be made exactly to the stated size. Buy big - if it's advertised (not In my case).  Or shop when it's possible to try coats on. | service words | advertised
Currys | 21225601 | 2021-02-09 10:14:10 | Delivered quickly. Not impressed with being phoned twice after purchase under the guise of "checking I had received the laptop and that it was ok" swiftly followed by the question, "so, I see you didn't select the warranty package...." I said no when I bought it, I said no the first time you called and I DEFINITELY said no the third time. Grrrrr. | service words | question
[NAME] | 21221401 | 2021-02-08 16:18:58 | I ordered the shoes before 12 noon so was expecting them to be delivered the next day as advertised. I contacted Cotswold in the morning as the delivery company  tracking stated the item had not been collected. It was only after 2 calls to Cotswold and 1 to the delivery company that I got the correct info and the boots were delivered the next day. | service words | info
Currys | 21181631 | 2021-02-06 13:47:37 | Machine was to be delivered 1 day after we had ordered and we paid a £20 delivery charge to have it quick. Both the young men who delivered the machine were very polite and followed all [NAME] rules . Delivery was done on the day they said and we received a phone call from the delivery driver to let us know he would be there in the next half hour . | service words | paid
Currys | 21236087 | 2021-02-10 12:09:37 | The printer was ordered online, mainly due to the [NAME] lockdown restrictions.  Currys site had loads of printers displayed but, looking closer, very few were actually available.  Having tried to do as much research on each printer as possible only to return to the site to order and find none of the stores had them in stock was really frustrating. | service words | research
Currys | 21199248 | 2021-02-05 15:41:47 | Machine did not work on arrival ,contacted customer support and the staff member wasn't fluent in English and gave me very little assistance. 3rd call later and 2 failed return collections later i finally got the machine fixed or replaced, not sure which because no paperwork saying what work they did was present, rubbish aftercare customer service. | service words | failed
Currys | 21204322 | 2021-02-06 11:14:57 | Shopping experience online was good I used click & collect.  I parked outside the shop and had to complete an online form to say I had arrived - this was an awful experience - having to get the order number from one place and fill it in on another form was very awkward on my phone.  Once I had done this the actual delivery to my car was very quick. | service words | order number
Currys | 21169932 | 2021-02-03 11:34:33 | This product was delivered when you said and very pleased.  Another small item I ordered didn't arrive and it took me days to get in touch with customer serviced before being told out of stock.  I think your customer service system is awful.  A telephone call would have been much better. In the end I cancelled the item and had a refund after 2 weeks | service words | didn't arrive
Currys | 21147411 | 2021-02-03 08:42:03 | Due to the lockdown in London couldn't go into the store to browse.Resulted in purchasing the tv online,was planning to pay on credit option,wasn't able to because my application was declined due to putting the "wrong ID".Application was successful up to the part that I've entered the ID... Paid upfront but not convinced with curry's online service. | service words | paid
Currys | 21167404 | 2021-02-03 09:20:22 | Very bad as I purchased this laptop for my sons school home work and this is its sole use but it keeps crashing when on Teams. I went to the helpline where they confirmed there is a problem with the software and wanted me to pay more money to have it fixed. A brand new computer that doesn't work, very poor service and will not be using. [NAME]'s again | service words | poor service
Currys | 21235337 | 2021-02-10 11:10:33 | Would not but from here though again in a million years. Arrived faulty and tried to get a replacement. Took 3 weeks for refund and was lied to multiple times by the customer services team. Was told I would receive a compensation voucher but that never arrived either. Dreadful service I will never use it again. Complained and never even got a reply. | service words | refund
Currys | 21180848 | 2021-02-05 10:50:37 | We weren't able to view any TV's due to covid, so we took a gamble with this Philips, a gamble that didn't pay off. I can only hope now that [NAME]'s will help us out in this situation. It'd been nice to have a bit more contact with them and possibly a curtesy call or email after the purchase. This way we could have explained how we felt about the TV. | service words | email
Runners Need | 21229129 | 2021-02-09 13:56:44 | All good and perfect as long as you get your size right. If it's wrong it's going to cost you the cost of shipping back as there's no return postage when the only option is to buy online as shops are closed due to the pandemic. I decided to stick with a shoe that feels half size bigger, we'll find out in the long run if this was a good choice or not. | service words | it's wrong
Currys Ireland | 21184017 | 2021-02-05 07:51:45 | I'm 5ft9 and I have to bend down. It is a little heavier than I expected. Doesn't come with the window squeegeeing or fabric heads as I thought, had to buy them on amazon for and additional ?35. Could have gotten a cheaper one for what actually came in the box. Where you click the pole to the machine feels a bit loose, don't k ow how long it will last. | service words | amazon
Laptops Direct | 21240121 | 2021-02-10 17:11:57 | There were hiccups with courier, but no biggie. laptop was delivered a few days later. laptops direct refunded the monies I paid for express delivery.  Multiple support/after-sales personnel, responding to my emails, seemed to not liaise amongst themselves, or not read the full history of the email chain.  overall: no problem. all's well that end well. | service words | paid
Currys | 21199657 | 2021-02-05 16:35:11 | Not really happy about delivery and charges. I choose next Day delivery when I ordered a TV and pay for it ..got email with confirmation. On delivery day I tried contact customer service but was unable. And two days later I got other email with new delivery date which supposed be for free. And it's need couple months and I still didn't get my money back | service words | email
Currys | 21207329 | 2021-02-08 08:43:50 | It bangs and squeaks ridiculously loud! So much so that our neighbours have complained about it!!  We had a washing machine new Christmas Eve (not Samsung) but 2 weeks later it started smoking! So we exchanged it and paid the extra for the Samsung. We're so disappointed with it though. At nearly £450, you'd expect a washing machine to be nice and quiet. | service words | paid
Currys | 21203535 | 2021-02-06 10:38:06 | The ram slots are kinda blocked by the main fan. Couldn't fit my extra ram in without taking out the fan. Also the ram slots don't run at full capacity in all slots. I have 2x 3200mhz and 2x 3000mhz yet it only runs at 2333mhz. Can't get the full potential out of my ram and there's no where in the BIOS to enable over locking so I can manually set speeds. | partial match | 0
Admiral Insurance | 21211637 | 2021-02-07 12:20:15 | I moved house and updated my address. I understood there would be a charge for this. However, I went from being parked on the road overnight to a private driveway and less mileage (100 miles less a week) and was told my policy would cost me more as a result?! My partner with a competitor did not  have to pay a penny more not even for updating his address. | partial match | 0
Currys | 21201981 | 2021-02-06 09:00:45 | Took money for a next day delivery for an item that was out of stock.  Failed to notify me they would not be delivering as promised. Customer service response was we will deliver when back in stock, no we don't know when this will be, no I can't escalate your complaint.  We will process your refund in 10 working days.  Appalling will never shop here again | service words | out of stock
Currys | 21182815 | 2021-02-04 17:15:23 | Well, bought my mother an electric pressure cooker for her christmas, when it was opened it was damaged, very dissapointing. Through your website it appeared a changeover would be possible at your store in Dundee, but this proved not to be the case, and I had to leave the damaged cooker, get a refund, and reorder and wait for a new cooker to be delivered. | service words | refund
Currys | 21168623 | 2021-02-04 18:56:07 | It constantly freezes and has to be manually restarted. If I had known this, I wouldn't have bothered spending this amount of money. My daughter has a cheaper laptop which has never frozen. It's not as if I am overloading it, I could just be browsing on facebook or emails and it will freeze up completely with esc and ctrl alt del not making any difference. | service words | emails
Currys | 21178093 | 2021-02-04 10:12:40 | The Worthing store were very unhelpful. After giving me poor product info, I had to pick up a computer that I had cancelled and drive around Sussex to 3 stores to return it. The whole mess meant I was without a PC for 4 weeks. The [NAME] resolved the issue. I will never use the Worthing store again; they have offered very poor service previously. | service words | info
Beko | 21240643 | 2021-02-10 19:53:52 | I've not had any experience with [NAME] as I bought these appliances through AO.com.  My reason for not recommending this otherwise fantastic fridge and freezer is solely  to do with the clashing door handles. I would pay £100 more if this problem was resolved. It was too much effort to return and we were desperate for a fridge. The designer should be sacked. | partial match,service words | 00,AO.com | retailer_specific_comments
Currys | 21203396 | 2021-02-06 10:31:47 | Did not get a message as promised from knowhow regarding delivery date. Then when out one Sunday afternoon I get a call from my daughter that [NAME] had delivered the  American style fridge/freezer and left it in the hallway ,leaving my wife and myself who are in our sixties to unpack in a confined space before moving it through lounge and into the kitchen. | service words | did not get
Currys | 21160970 | 2021-02-04 11:40:54 | Works with all our mobile phones, tablets and laptops to print easily wirelessly.  Signed up for the 7 month free printer ink trial and received our first replacement set the other day, easy to install and easy to recycle.   Prints are ok for the price, can notice difference in quality when coming to end of ink, but otherwise good quality for the price paid. | service words | paid
Currys | 21237672 | 2021-02-10 15:42:20 | Appalled when put oven on. The interior light did not work.   It was obvious that it was the bulb but customer care at boch was no help at all.  In temper my husband went out and bought the £5 bulb and did it himself.  No refund from boch.  And all this when we were in lockdown.  Simple thing but very poor start to guarantee.  The oven was only minutes old ? | service words | refund
Currys | 21171856 | 2021-02-05 07:13:49 | It is not user friendly. Described as easy to install, lots of details about how to set up were not in the main info and had to resort to YouTube video which is not what you pay money for. Then realised we needed a cable as unable to wirelessly connect and that did not come with the printer so had to order. Honestly - pay a bit more and have a lot less stress | service words | described
Appliances Direct | 21217739 | 2021-02-08 11:04:40 | It did as described. I haven't had a de humidifier before and so I have nothing to compare this to. It seems to be doing it's job. I ve had to empty tank 5 times within 2 weeks. It is quite heavy but the wheels help to move it. It's a good looking unit. Not sure if it is worth the money  as I m not sure about   how much these are worth but it is good quality. | service words | described
Currys | 21220563 | 2021-02-08 17:10:46 | There seems to be a bit of a connection issue between my phone and the printer despite having set the printer up via the same phone. I keep getting notifications to say printing was unsuccessful when I try to print from the phone. My husband has no issue strangely. When the document does work it takes a good new minutes to be sent to the printer to print too. | service words | keep getting
Currys | 21175683 | 2021-02-05 08:07:18 | Great Barista Coffee machine for the price paid on special offer. Now I'm used to the procedure of brewing my own coffee, a bit daunting at first, I really enjoy the whole process & experience. I also find that I only need a couple of coffees a day from this machine where as before I was constantly making instant coffee. I absolutely love this coffee machine. | service words | paid
Currys | 21161700 | 2021-02-04 18:17:43 | my mother had a caple built in microwave  basically it sat on legs with a Silver plastic surround, (replacement cost around £440) this product was the same, other than didn't have the screw holes for the frame ( we glued it) and put it on some wood, to lift it up. a real shame the suppliers change leg heights of holes and then charge more than double the price | partial match | 44
Currys | 21179678 | 2021-02-04 11:32:03 | There was issue with the delivery aspects of Royal Mail post office. The post man did not inform about the delivery and left the package outside the door without the knocking the door. It was cloudy and rain was forecasted for that day. Thank God package was not wet. Some action needs to be taken with the Royal mail postman otherwise customer will opt for Argos | service words | argos
Furniture123 | 21240621 | 2021-02-10 20:01:05 | My daughter loves it: the colour; the sumptuous fabric; the indulgence; the way it obviously helps with the transition from teen to young lady! She loved her single princess bed but that has long been forgotten with the new expanse of duvet heaven, encased in the baby pink buttoned heaven of a marshmallow sleigh cocoon! Thank you for delivering your promise! MF | service words | delivering
Currys | 21233341 | 2021-02-10 09:13:30 | Was pleased with the buying experience online, however when we used to go into the store we found ourselves harassed all the time by the staff being too eager to sell things to us when we want to look around in peace and choose what we like. And when we did need help or some info on a product then sometimes the staff member wouldn't know much about the product. | service words | info
Currys | 21184138 | 2021-02-05 03:43:59 | Since I had to buy online due to covid restrictions I wasn't too certain on what to buy. I spoke to customer service before purchasing as I had a couple questions and wanted to make sure it was the right laptop for me. They were very helpful and polite to me on the phone and answered all my questions effectively which prompted me to finally purchase the laptop. | service words | questions
Currys | 21211309 | 2021-02-07 11:01:26 | It was terrible dealing the customer service line, I called several time at the customer service to ask for a refund but instead they told me they were going to repair but I did not want that. Luckily after several people a girl she accepted my request and that customer experience was a headache, almost made me feel like not purchasing online from Currys again. | service words | refund
Currys | 21179188 | 2021-02-04 11:07:37 | VRR, 4k/120hz, Gsync and low input lag make this a perfect PC gaming monitor.  Picture is the best I've seen (our other OLED is the LG C6V)  HDR and Dolby Vision look amazing  VESA mount compatible, but may need an adapter due to the 300x200 format 48" size makes this ideal as a large monitor for a PC if you can bracket or wall mount it at the back of your desk. | partial match | 0
Currys | 21238543 | 2021-02-10 15:12:33 | I paid for installation, but not removal (my mistake), so they would not remove or disconnect my old washing machine.  Therefore, I had two washing machines on my kitchen floor until someone could come and install this for me - currys did refund the £25.00, but I found the delivery men unhelpful - it would have only taken 2 minutes to disconnect - they just left | partial match,service words | 00,paid
Currys | 21202055 | 2021-02-06 09:06:46 | They fall down when an item is not in stock. I've just recently ordered an iPad, order taken and then weeks later an email saying can't be processed. However monies remained as "pending" being taken from my account, which left me in limbo.  I then ordered direct from Apple, item delivered before they invoiced me and then took the monies, after proof of delivery. | service words | not in stock
Currys | 21205688 | 2021-02-06 12:51:38 | Getting hold of someone to actually speak in customer services to to collect my packaging was a nightmare. I had to choose incorrect options to get connected and transferred 3 times after 4 attempts and about an hour of listening to automated options on a that ended up hanging up on me, don't offer this paid service if you're going to make it so hard to arrange. | service words | paid
Hyundai Canada | 21184094 | 2021-02-05 06:57:40 | I am experiencing a bumpy ride in my new Tucson. I went to service and it was told me to that's how it drives. Then I had some follow up questions those weren't answered instead I was escorted to sales representative who sold me the car, I am failed to understand how a sales rep can answer my questions instead guys on the service. I left unsatisfied and confused. | service words | questions
Currys | 21205757 | 2021-02-06 12:57:27 | I was very impressed with the speed with which you agreed that there was a fault with my purchase and my refund was received immediately.  I was also very impressed that the faulty goods were collected at the same time as the replacement was delivered. I expected that there would be separate visits.  Very well done and I will certainly be buying from Currys again | service words | refund
Currys | 21228566 | 2021-02-09 13:20:39 | Ordered online and delivered on the day expected, with an email in the morning to confirm our delivery slot. The delivery driver bought it into the kitchen with his mates' help, gave us a few basic instructions and left. Very simple and straightforward. Installation time was about 20 minutes, including sorting out the rinse aid and water hardness. No issues since. | service words | email
Currys | 21208610 | 2021-02-06 19:31:05 | No guarantee included in package. Function buttons not lined up 100%. Covering over buttons extremely fragile. I have been using it less than a month on average twice a week & the plastic panel covering the buttons is starting to crack despite my very careful efforts when operating. Such a shame that such a well known brand has made such a partially shoddy machine. | partial match | 0
Appliances Direct | 21221979 | 2021-02-08 16:45:07 | The item arrived damaged, we contacted Appliance direct straight away and they offered us either a replacement or a generous refund if we wished to keep the product. We accepted the refund as the ice machine was still in good working order. I have to say they responded to our problem immediately and continued to keep contact with us till the situation was resolved. | service words | appliance direct
Birdfood (CJ Wildlife) | 21230949 | 2021-02-09 17:19:21 | Packaging could be improved, box containing bags of seed was broken open and contents exposed. Fortunately seed bags were not broken. An alternative to cardboard would be an improvement. Strapping the sacks together would make them easier to handle and delivering in a sack seems sensible when compared to a cardboard box which inevitably splits open when overloaded. | service words | delivering
Currys | 21174032 | 2021-02-03 15:34:33 | Kettle broke down after a week, boiling switch would not stay down kept tripping. Got in touch with Currys about an exchange was picked up on the 25/01/2021, had no response from Currys so went on web site some one in India informed me that they would not exchange they would only give me a refund which i did not want, still not received my refund very poor service. | service words | give me
Runners Need | 21214314 | 2021-02-07 19:15:49 | Ordered gaiters and trainers. Unfortunately it turned out the trainers were out of stock but they quickly and efficiently gave me options and sorted out the problem (I really wanted the particular shoes I'd chosen so they cancelled that part of the order but still delivered the other item with no postage fee now that the order was below the free postage threshold). | service words | out of stock
Currys | 21208154 | 2021-02-08 08:27:34 | We went into [NAME]'s before lock down to get advice from a member of staff on the computer section regarding the best laptop to buy.  He recommended this Acer laptop and said that it would meet all of our needs but sadly it doesn't.  This of course made us question the member of staff's knowledge.  It was delivered sooner than we were told however so that was good. | service words | question
Currys | 21219289 | 2021-02-08 12:42:50 | I placed an order online and given a delivery date and time. 7am to 7pm on the day. At 5pm I got an email with a new delivery time and date 3 days time.  I payed to taking the old machine away and packing for new machine. I don't think they new they had to take the packaging away for the new machine. 2 black bags got rid of the lot.  They where help full and polite. | service words | email
Currys | 21221126 | 2021-02-08 14:59:52 | Easy to use website. The only problem was all the laptops on sale seemed to be out of stock for whatever reason. All the school children were looking for laptops so narrowed down our choice but grand daughter , who is 14, is very pleased with the one we purchased in the end. Needed one on which she would be able to use Microsoft teams etc and this one fits the bill. | service words | out of stock
box.co.uk | 21175117 | 2021-02-03 18:25:32 | I bought this motherboard to take advantage of a cashback promotion, however the invoice from [NAME] did not reflect the date i purchased the item. This caused a lot of issues and back and forth emails however in the end it was rectified and MSI still honored their cashback.   I would appreciate if invoices reflected the date of purchase as opposed to the dispatch date. | service words | emails
Currys Ireland | 21209747 | 2021-02-07 08:57:51 | I know with [NAME] it was out of their control but I had bought from currys as I assumed it was coming from ireland. Took nearly 4 weeks to come I need it for work and school work so missed out on using it for that full month. I also ordered paper and I recieved it separately 6 weeks later and when I opened it the packet it was in was wrapped and some pages were dirty | service words | bought from
Currys | 21210889 | 2021-02-08 12:22:40 | First set of ink didn't arrive within the 10 business days. The first colour replacement didn't work with the printer. The WhatsApp chat with customer services is awful, response times are SHOCKING with no help. Facebook messenger a little better. After a whole month of waiting for my ink - still NOTHING! Am wanting to return the printer as not is all it seems to be... | service words | didn't arrive
Currys | 21233281 | 2021-02-10 09:12:16 | Remote control commands are a bit laggy. Worst of all though is it regularly turns on with sound only. First time I thought it was the HDMI lead. Have subsequently found that switching to HDMI input 2 and then back again solves the problem. Samsung could only suggest that I set the TV up again. Have done that but the problem still exists. Plannto contact retailer today. | service words | retailer
Sony Import | 21173144 | 2021-02-03 16:52:12 | I brought this in late October but what a load of rubbish the sound quality is poor and the sun keeps losing connection with sound bar which is about 2 feet apart _x000D_ This thing ruins the whole experience,  I can't believe I upgraded (what I thought was to a better bar) both my £1800 sony TV and bar have been extremely disappointed. My first Sony purchases......never again | partial match | 0 | price_info
Appliances Direct | 21226266 | 2021-02-09 10:50:19 | Item wasn't delivered on the expected day and the delivery from the courier was still showing that they were expecting the parcel shortly. After an email to appliances direct, they cancelled the order and opened a new one. I then had to wait another 3 days for the delivery. All I got was generic emails saying order cancelled and New order placed, not very helpful at all. | service words | email
Currys | 21195990 | 2021-02-07 14:52:47 | Bought a printer through a business account by mistake, realised an hour after placing the order and contacted customer service to cancel the order and get a refund then placed a new order through the normal account.  I bought the printer once month ago and still haven't received a refund which is absolutely ridiculous.  I will not buy from [NAME]'s again because of this. | service words | refund
Currys | 21214055 | 2021-02-07 17:50:35 | I have spoken to your 'Customer Service' robots and live assistants 3 times to date. My microwave is sitting in a store just 10 minutes away from my house? It has been there since 07 January. I just needed the store to send me an email to collect it? Last assistant ended up escalating my problem to a "higher authority" to give me a refund? Still waiting to hear from them? | partial match,service words | 07,send me
Currys | 21176388 | 2021-02-06 13:45:17 | I have found it hard to reach [NAME]'s regarding the fridge I ordered which is damaged. I've always bought from them in the past but this time round I'm thinking if I can't actually speak to a real person or live chat a real person perhaps I'll shop elsewhere. Before lockdown I would go into store but now live chat is a robot and no human contact via phone when I've tried. | service words | bought from
Currys | 21207418 | 2021-02-06 15:26:22 | I ordered it online, and was told the printer I wanted was available in Currys Oldham. I drove 30 mins to Oldham and realised the order was cancelled because Oldham didn't have it. It was annoying why the stock couldn't be checked before I placed the order. But the staff at Oldham was so helpful, they recommended a great printer for cheaper the price. Was happy at the end | service words | cancelled
Currys | 21149514 | 2021-02-03 10:13:24 | It does everything I need and unlike Apple, Samsung doesn't appear to slow down the performance on  products as they age (iPhone user).   The 256gb micro SD card I got, for just an extra £30 Gives me plenty of storage.   Speed was good even in battery save mode.    Quad speakers are good when watching  SkyGo and the 10.4 screen better for video chat than on a small phone. | service words | for just
Appliances Direct | 21186906 | 2021-02-07 09:37:59 | This unit is very efficient at extracting water from the air, and if you leave it on too long it will make the air "too dehumidified."  This is only because I have not read the manual yet to learn how to program it properly, and there are loads of settings and features.  Have not seen any trace of black mould on walls, windows, or ceilings since we started using the Meaco. | service words | have not
Currys | 21162519 | 2021-02-04 14:04:27 | Sound quality isn't great, Listed as having Disney+ on the retailers website when it does not, remote feels very cheap and the buttons feel low quality when pressed but it looks OK. Alexa connectivity is next to useless, wont respond to commands. Initial set up wont allow for wifi connection (via password) only wired or WPS, so you have to skip and then set up in the menu. | service words | retailers
Currys | 21201903 | 2021-02-08 07:22:04 | I bought this product as it stated it's compatible both with Windows and [NAME] but it turned out it doesn't work with the latest OS Big Sur. all such issues should have been stated exactly in the advert as it's misleading to customers and now I don't know if my laptop is properly protected without the firewall which doesn't work and if it's going to be fixed at all this year. | service words | advert
Appliances Direct | 21171452 | 2021-02-04 19:06:17 | Ease of use...everything is so difficult to navigate. It is not user friendly. Remote control is unpredictable and unreliable  Device is unpredictable and unreliable...very often there is a status message saying the device has failed and the internal wifi does not always pick up the household signal on switching on. All in all it is a very troublesome and frustrating device | service words | failed
Currys Ireland | 21207652 | 2021-02-06 19:51:18 | My order was stopped by customs due to [NAME] and I had to pay 41 euros extra to get it delivered. [NAME]'s has a large irish footprint and I expected the item to on a .ie website to be shipped from ireland. [NAME]'s customer support has ignored all my emails requesting a refund of the import charges. This is extremely poor service and I do not recommend [NAME]'s based on this. | service words | get it delivered
Currys | 21231200 | 2021-02-09 18:00:12 | I wrote to Currys Office in Sheffield detailing the non delivery of a gas cooker back in November 2020. No reply came and I had to get my bank to dispute payment for a cooker that was not delivered, it never left the Currys vehicle because the engineers established that it could not be fitted. No reply has come from Currys despite sending a second letter . Very poor service. | service words | not delivered
Currys | 21196419 | 2021-02-07 12:50:11 | Fast, quite, build quality, screen resolution, sound quality. I did my research before hand and found that the [NAME] 7 chipset was the fastest for the price.  Important to me because I do a lot of streaming.  I wanted a smaller screen so that I could carry it around easier.  It's light weight and the battery lasts well.  The SSD means I don't have to wait around at start up. | service words | research
Currys | 21184618 | 2021-02-07 15:31:26 | The operating system or the hardware supporting that could have been better as I wouldn't expect a new tv to switch off the app in the middle of watching friends(which is only a 20 mins episode) has done this many times not just on friends but most of the things I watch on Netflix an amazon and every now and then the netflix or amazon would just shut down without any warning. | service words | amazon
Currys | 21213867 | 2021-02-08 12:53:54 | Great browsing through everything on this stick as there is so much you don't know what to pick in my opinion the remote is fantastic to work with also voice control and the channels etc are easy to add and delete similar to Amazon stick in my opinion it is well made and  just about right price wise have one of each can't make up mind what ones the best so far happy customer. | service words | don't know
Pixartprinting (IR) | 21198154 | 2021-02-05 15:12:23 | From beginning to end it was hassle free. I received email updates in relation to my order and customer service contacted me to help me print my booklet the best possible way so that it looked great. Which is does. The book was ordered within a couple of days and delivered a few days later. I will be using the company again and I am sure I will receive the same level of care. | service words | email
Currys | 21198794 | 2021-02-05 14:48:52 | No I'm not happy with the item as I never received and never had chance to try it !  It is a month now.  I asked for the refund online - never happened.  I spoke with advisor on chat and now after 2 weeks I been told I will get my refund I'm getting email asking for review the item? Really?  And obviously to call you is impossible. How many time shall I ask for my money back? | service words | never received
Appliances Direct | 21175828 | 2021-02-05 07:34:22 | I found that these small dishwashers are  expensive (from all retailers).  I can hear it from upstairs during certain parts of the cycle, mainly when the pump starts up to drain the water. I think this is made worse though because it is on a worktop and not on solid ground like other appliances. It certainly isn't annoying enough to spoil the novelty of not having to wash up! | service words | retailers
[NAME] | 21223239 | 2021-02-09 07:58:26 | I've never had trail shoes before and, on slippery wet ground, these are great. Also I was shin deep in water the other day and my shoes drained really quickly on the move and dried quickly by the fire in the evening. I wasn't sure about the laces at first but really like them. Whether they'll be really durable as mud gets into the mechanism I don't know but so far so pleased. | service words | fire
Currys | 21218563 | 2021-02-08 11:53:52 | Absolutely appalling.  Continually lied to by customer service operatives telling me item had been dispatched when it had not. Eventually cancelled original order and re-ordered from store, only to find that technical help had also lied by telling me item had a backlit keyboard when it didn't.  [NAME], and currently still waiting for a refund 2 weeks later.  Dreadful company. | service words | cancelled
Currys | 21167390 | 2021-02-05 07:49:03 | I was the only person at click and collect and sat waiting a long time before someone came out. It turns out I didn't put my surname on the collection info online while at click and collect. You had vehicle make, colour and registration and I was the only person there. And you would not know my surname until you came to the vehicle so why not bring the ink cartridge first time. | service words | info
box.co.uk | 21205965 | 2021-02-06 13:09:34 | Item ordered, on the day it was meant to be fulfilled I received an email stating that there was a "stock error" and they couldn't find the item and the order was cancelled. A refund was promised in 5 working days, which didn't happen, leaving me to have to both buy the product elsewhere and chase for a refund. One error is acceptable, 2 on one order with no real apology is not. | service words | email
Currys | 21179876 | 2021-02-05 10:19:54 | Very happy with the service of curry's, was easy to purchase and was on time as they said would be and they keep you updated upon arrival. Would Highly recommend. Plus I also got a free gift which I was not expecting, I got a choice for a 5 month subscription for iOS Apple Arcade but also can choose from Apple Music or news which was a unexpected bonus which was very happy with. | service words | gift
Currys | 21174329 | 2021-02-05 07:46:57 | Naybe the battery life, for the weight you'd think it'd last longer. But then in the weekends I'm non stop ob my new toy so that could be it. My main issue is not the tablet itself but with the charging cable wich broke pretty soon. The flimsyness of this cable is the main reason its not getting a solid 10,  for the price you pay, I'd expect a tougher and above all ticker cable. | service words | not getting
Currys | 21210590 | 2021-02-07 10:13:09 | Always efficient as ever. I used click and collect services. Once my item was ready to collect i received an email to confirm it was ready to collect. Once i got there all i had to do is follow the instructions that was given to let them know that i was outside and give them my vehicle reg. i opened the boot and they just put it in my car and that was it. So easy and contact free | service words | email
box.co.uk | 21218192 | 2021-02-08 11:29:34 | Item was obviously used not new. The item was faulty. It was delivered late. Customer service simply ignored emails. Sales team lied about the fault (confirmed by manufacturer).Returns sent an email that clearly stated their intention to break the Consumer Act 2015 by attempting a repair rather refunding or replacing within first 30 days. Reported to trading standards and PayPal. | service words | emails
Currys | 21238498 | 2021-02-10 14:58:19 | I went to collect my computer from the store I was handed an inkjet printer I was told I had to take it and sort a collection and redelivery!!! I was not happy but did so. After countless webchats as you cant speak to anyone the inkjet printer was collected but 3 weeks later I have no computer and have recieved this email for feedback! Wish I had read reviews about currys first!!! | service words | recieved
Currys | 21186242 | 2021-02-07 09:29:54 | It was a nightmare to set up.  Would not connect via [NAME], fortunately I had a BT Disc that I could connect.  Then had problems connecting to Sky and then when I worked that out, I had no sound, so I had to search forums to find out the reason and how to fix it.  It is not an intuitive product and I can well see the reason why in several other reviews people have just sent it back | service words | reviews
Currys | 21150546 | 2021-02-03 09:21:07 | touchpad is unusable for me - built in horizontal and vertical speeds are different (cursor moves faster on one axis) and there's a built in acceleration (even with Windows' "Enhance precision" option off) - after using trackballs and touchpads a lot it felt really awkward to control the cursor precisely.  some keys had a delay, sometimes wouldn't register at all or register double | service words | a delay
Currys | 21202553 | 2021-02-08 06:14:43 | Terrible broke and constant calls from us to get money back. Things have not changed te after sales money back promises . We still had to buy another product  as due to covid our options are limited.  Poor after sales service same as it was back in the dixons days. Things have not changed. Still waiting  for promised calls back. More than happy to discuss should currys want to call | service words | have not
Currys | 21183625 | 2021-02-05 10:16:11 | The laptop failed after the third time it was started due to a hardware problem. It has been returned to [NAME]'s as confirmed by the courier with no acknowledgement from them. The only information I was given was to wait up to 14 days after it has been returned. I would have expected them to acknowledge receipt. The only emails I have received have been this one to rate the product. | service words | failed
Currys | 21186403 | 2021-02-07 11:53:59 | Excellent processor, excellent cooling, excellent laptop management software installed, fabulous HD screen with colours that just pop out at you, 16gigs of ram is sufficient upgradeable to 32. I5-10300h is far superior to even three generation old i7. RTX 2060 6gb with ray tracing is a great card. Even the division 2 gets 80+ fps without ray trace and 60fps with ray tracing on ultra. | partial match | 0
CDA | 21227879 | 2021-02-09 12:39:43 | Easy to load and retrieve bottles, the double doors are excellent as you can open one side or the other without affecting the temperature of the other side. There are two storage areas at the top and bottom of the white wine section with enough space for several champagne bottles, some wine fridges don't have this which can be a problem with the bigger bottle size, this one is great. | service words | don't have
Laptops Direct | 21163907 | 2021-02-04 14:33:28 | Quadro drivers UI is a little dated.  The unit is slightly larger than I imagined, the 'pencil shot' is a little misleading - but you would struggle to plug everything in if it were much smaller. I opted for this machine for my work needs and a Playstation for gaming - rather than slide down the slippery slope of building a PC for everything. Display port cables would have been nice. | service words | misleading
Currys | 21219566 | 2021-02-08 16:38:23 | Bought this item during the Black Friday event for 100 pound cheaper. [NAME]'s confirmed order and too the money from my credit card. Then after a week as I'd heard nothing contacted them. I was told they were out of stock so all I do was cancel and reorder when available. Sadly it was not at the lower price. They told me they'd go of the price but never gave me anything to confirm it. | partial match,service words | 00,out of stock
Appliances Direct | 21232082 | 2021-02-09 21:29:19 | I have ordered a number of items from Appliance Direct over the  past couple of months due to the cost in comparison to other sites.  One of my items was out of stock, but Customer Service team were very helpful in getting me the same model in a different colour & delivered very quickly.  You get confirmation emails & regular update on delivery.  Would definitely recommend & use again | service words | appliance direct
Currys | 21206850 | 2021-02-06 14:20:48 | This printer was recommended by a friend.  I could pay and collect. However, the printer wasn't available immediately and I was informed they would send an email when I could collect.  I rang after a few days and was told it was at the store. The day I collected there was confusion as to whether the Printer was actually at the store.  Luckily it was.  I returned it the following week. | service words | email
Runners Need | 21212669 | 2021-02-08 13:21:59 | I don't really know how tight it's supposed to feel. I put it on to walk to work as I can't run having been diagnosed with a shin splint and it made my shin ache so bad. It does not ache without. I don't know how easy it will be to run in when My physio gives me the go ahead. My shin was numb through just walking in it! I guess too tight? But any bigger it would be loose as I am small. | service words | don't know
Currys | 21233352 | 2021-02-10 09:13:32 | Anything other than A4 sized paper comes out wonky or it won't feed them through to print at all despite updating paper tray settings and ensuring the paper thickness is 200gsm and below.  If you want to print A4 documents and that's all then this printer is fine. If you want to use it for art prints, greeting cards, 6x4 photos - all things it says it's great for, then I wouldn't bother! | partial match | 0
Appliances Direct | 21171140 | 2021-02-03 12:47:44 | Delivered on time, but the drivers would not remove the old machine even though I had paid for its removal for recycling and were rather rude.  I contacted Applicances Direct and they apologised, said it was because of Covid 19 restrictions and I should not have been told this could not be done or charged for it. They refunded me this cost.  Obviously not the best internal communications. | service words | paid
Currys | 21214729 | 2021-02-08 12:21:23 | 4GB RAM of which more than 2GB taken by Windows10 means you can barely run a couple of tabs of a browser and that's about it before the whole laptop freezes. Teams just doesn't work without freezing it in a few minutes. Freezes are so bad, you can't even get to the task manager to kill any applications. The keyboard keys started to falter within a week of buying. Returned it for a refund. | service words | refund
Currys | 21229524 | 2021-02-09 14:26:03 | Given wrong advice after waiting over 30 mins for service due to no queuing system in place to find out no stock available, could have put notice on the display item stating this. Service personnel checked his ipad for availability at another store 20 miles away and confirmed item was in stock, drove to said store to find no availability, only the one on display. Not good customer service. | service words | no stock
Currys | 21225192 | 2021-02-09 10:35:37 | I had to buy O rings to dampen the click sound. I would recommend getting some from Amazon if you buy this. As a first time mechanical [NAME] buyer, I wasn't aware of what the switch colour types meant. Research before you buy. Also get [NAME] ( ten keys less ) version of you only want it for gaming. These are my own mistakes for impulse buying. However it is a fantastic product. I really love it. | service words | amazon
Appliances Direct | 21169451 | 2021-02-03 11:10:46 | We have received excellent service from Appliances Direct with all of the appliances we have purchased over the last 18 months.  The only hiccup was our last purchase where the delivery agent left the parcel at the wrong house - was too lazy to check correct house number and dumped the parcel without knocking to notify inhabitants.  Very sloppy service on their part - not Appliances Direct. | service words | appliances direct
Currys | 21203595 | 2021-02-07 23:32:55 | Your web site did not show pictures of the interior of fridges. If I was constrained by the need to find a small fridge: would have bought elsewhere.  I would rate your delivery driver/or whatever title as poor. That experience alone would make me put [NAME]'s at the bottom of the list.  Your details: where are we in the 1950s. And I would describe myself as a 60 yrs plus Conservative voter. | service words | bought elsewhere
Currys | 21181193 | 2021-02-05 11:03:47 | Fast and easy to set up. This lap top was a higher spec than i originally wanted but all the mid ranged laptop which fitted my criteria were out of stock. So this was a squeeze financially but i am already seeing the benefits and very please that i ended up with this model. I wouldn't buy direct from Dell as i found their sales poor to deal with. I'm sure/hoping [NAME] support is much better. | service words | out of stock
Currys | 21177233 | 2021-02-05 10:38:38 | your return policy is unbelievably ridiculous and longly drawn out. our oven was faulty and it had taken a week to have somebody pick it up, we were left with no oven (with two kids) for a week unable to cook food, and to top it off, there was no offer to refund the cost we paid to have it installed, uninstalled and then an extra cost to have a new oven installed, shocking and unbeleavable. | service words | refund
Runners Need | 21152629 | 2021-02-03 08:24:10 | The toe box collapses in on itself.  This seems to be caused by an irregularly applied substance on the mesh at the front of the shoe that is intended to provide support and prevent the mesh upper collapsing in on itself. If this were applied properly the shoe would likely not have this issue.  I have seen other reviews also mentioning this issue so it does not seem to be an isolated issue. | service words | reviews
Currys | 21172780 | 2021-02-03 15:03:14 | Bought item, didn't work as exoected and the unit is quite cheap / flimsy looking. Took it back bought 800 model, got it home and it was an ex display model covered in marks and scratches, remote was missing, took it back for refund. I was told another store 20 miles away had new stock. Went there, they didn't stock that 800 model, had to go another 30 miles to a store with stock... farce... | partial match,service words | 00,refund
Currys | 21201231 | 2021-02-07 12:27:06 | I was a bit disappointed that the delivery men were nearly an hour early. I was busy but luckily ready for them and at home.  They seemed in a rush. I paid £15 to have the other one taken, new 1 unpacked and put in place. I had to ask them to unpack and they rushed off before I got chance to tell them where it was going. They left some of the packaging behind. Pleased with the product though | service words | paid
Currys | 21165848 | 2021-02-03 01:39:07 | I found my DVD player on the Currys website before ordering into my local store for click and collect. The honest reviews on the website  were very helpful and the product arrived on time. Also I placed a click and collect order for a gift which another family member had already purchased. I was impressed with the straightforward cancellation process and good communication. Thank you [NAME]. | service words | reviews
Currys | 21236381 | 2021-02-10 12:20:11 | my original order arrived with a fault and it was difficult to get a replacement plus i had to spend an extra £50 as the original was sold out also I had to pay for quick delivery as i was without a washing machine  and was told I would get this money back and have not heard any more from them! very disappointed considering the amount I spend with [NAME] as i have a business in accommodation. | service words | have not
[NAME] | 21153788 | 2021-02-03 13:43:45 | A good experience overall especially regarding the return of my Meindl boots and a full refund. The new boots were supposed to be delivered the next day but after I made the order I was informed they would be delivered the day after and the boots were eventually delivered a day after that - understandable during the pandemic but [NAME] should say they won't necessarily deliver the next day! | service words | refund
Currys | 21240973 | 2021-02-10 20:11:12 | Great experience. The only issue was, we tried to get it delivered and then we we went to pay it said it couldn't deliver and we would have to go to our nearest store which was an inconvenience,  once paid for we then got a message to say it was ready for collection straight away which was great but then why couldn't this have been delivered if it was in stock. That is the only other feedback. | service words | get it delivered
Tesco Mobile | 21181564 | 2021-02-06 17:32:44 | I am an elderly lady new to all the new technology   I feel a little book to tell you what all the different pictures are for.   But at present I'm Taking one at a time .  I just feel that new owners of your phones need a little help to understand bits and pieces.  I got the help when I bought it which was great but by time I got home I forgot a lot so have been a few times back with questions | service words | present
Currys | 21165407 | 2021-02-04 12:15:17 | The delivery truck broke down so our item arrived the next day and damaged. Was unable to contact a customer services representative via telephone. Was offered £10 refund for the scratched door so rearranged delivery. The next item also arrived scratched and the delivery drivers told me they were able to offer a discount there and then. Decided to take the refund after our previous experience! | service words | refund
[NAME] | 21220766 | 2021-02-09 07:53:27 | My contact with [NAME] initially was [NAME] who took my order over the phone and processed the paperwork via email.  Due to lockdown Minnie took over prior to handover, [NAME] was an absolute delight, any questions I had were answered very efficiently.  This is my 5th Mercedes and 17th German car, I can say with "hand on heart" this has been the best deal I have ever had.  Thank you [NAME]. | service words | email
Hotpoint | 21209814 | 2021-02-07 09:08:08 | I didn't buy direct from Hotpoint so don't feel I can review this, it was bought from AO.com. The review for AO.com is they are fine when you buy it, getting it delivered is another thing. Our first delivery date was given and was a morning delivery, at 2pm we were told it couldn't be delivered and we would have to wait another five days (already waited two weeks). The second delivery went fine. | service words | didn't buy | retailer_specific_comments
Currys | 21205454 | 2021-02-06 12:33:33 | Very good, apart from the fact that when I ordered the item I was told that I could pick up in store the following Monday, but when I got there to pick it up there was a communication saying that it wasn't in stock, but Currys in Greenbridge had two in stock, so I had to purchase it again from Greenbridge and then get a refund but the assistant was very helpful and we soon got everything sorted. | service words | refund
[NAME] | 21211126 | 2021-02-08 12:09:37 | Always great service, and when ordering the website stated next day if order before a certain deadline, which I was skeptical about, not because of Cotswold not keeping their side of the promise but more due to poor service of their delivery partner in the past and ordering on a Sunday. But [NAME] despatched the same day and it was delivered the next day, was great and proving miracles do happen! | service words | poor service
Currys | 21178632 | 2021-02-06 18:37:27 | Great DSLR camera for the price. Has full manual controls which allow you to be as creative as you want, but also has auto modes for beginners. The 2 kit lenses are pretty good and cover most focal lengths from 18-300mm (25-420mm full frame equivalent)  Connects to you phone easily via [NAME] to allow you to upload photos to your editing app and social media etc...  also you phone can work as a remote | partial match | 0
Currys | 21206191 | 2021-02-06 13:27:26 | Ordered this item 3 times from Currys, still have not received a single one. Somehow they are always out of stock on the delivery date yet always in stock when you order. Customer services are useless, they refuse to assist in any way and their response to any problem is "you can have a refund" just so that you go away and they don't have to deal with you anymore. Would not recommend them to anyone. | service words | have not
Currys | 21158492 | 2021-02-04 12:10:23 | Tried 5 times to get faulty freezer collected for a refund, but [NAME]'s have been resolutely silent. It takes best part of 10 minutes listening to stupid questions before there is any chance of speaking to a human, none of which can actually help you. Call centre is designed to make you give up trying to get faulty product collected when you want a refund, even when product is delivered not working. | service words | refund
Currys | 21234181 | 2021-02-10 11:46:09 | One aspect I've never used my consoles for was media. That changed when I seen how good these consoles were however after saying Xbox focused too much on this last gen I feel they haven't focused enough this gen. They need to release a media remote plus allow other (some don't) applications to stream 4K. The loss of the HDMI in prevents me from getting around this issue. Not sure why they dropped it. | service words | never used
Currys | 21229297 | 2021-02-09 14:08:26 | Their delivery partner dpd delivered this item on time but another purchase I was messed about with they wasted my time and now I have to wait for a refund that takes some time to reach me, I am not happy with the service when I think that they took my money instantly. Such is life. Also got two calls trying to sell me stuff did not appreciate that. I am sure they are doing their best to keep afloat. | service words | refund
Currys | 21209247 | 2021-02-07 01:16:37 | Bought a Samsung TV with an advertised offer of a few months free Spotify. Question it with the sales girl and she said instruction would be on recite, of which they weren't. Spoke to store manageress she went away behind the sales counter and never came back to me so walked out in disgust. When I checked the online webpage the offer had been deleted. Pretty quick at doing that after I had queried it. | service words | question
Currys | 21237207 | 2021-02-10 15:10:13 | I think the temperature of the drying cycles could be varied. I have had to put loads through repeatedly on different programmes to dry thoroughly. Surely the longer the cycle, the more electricity you are using? I have followed all instructions about making sure that clothes are well spun but, compared to my last dryer, this doesn't seem to be as efficient. I hope I don't have a huge electricity bill. | service words | don't have
Berghaus(UK) | 21214809 | 2021-02-07 23:17:32 | I have not bought from Berghaus for some time, although my first purchase is still going strong after 8 years!  I was looking for a padded jacket that was waterproof and light for daily walking in the countryside.  This is perfect, in fact I loved it from the first time I tried it on.  Very versatile, I'm normally size 12 but the 14 fitted perfectly with room for a fleece underneath on a very cold day. | service words | have not
Currys | 21180746 | 2021-02-04 12:39:30 | Unfortunately the website seemed to assume that a store local to my postcode could be at least 20 miles away and then said it was out of stock anyway. This is frustrating and time wasting and completely unnecessary. Technology being as advanced as it is these days local to within 5-10 miles is acceptable or the next available store but showing stores where a product is out of stock is less than helpful | service words | out of stock
Currys | 21147418 | 2021-02-05 10:14:30 | The price for this laptop when on sale was by far a great deal! Although the price has gone back up recently. From research ASUS hiked the prices of their graphics cards causing this. The laptop performs extremely fast and the FPS is definitely noticed. After 3 weeks of researching laptops i was more than happy with purchasing this laptop. It is ideal for gaming across all spectrums. Highly recomended. | service words | research
Currys | 21198003 | 2021-02-05 13:42:10 | Had ordered with click and collect but on entering the code given to alert the store I was in the collection bay it kept rejecting the code not recognised. After three attempts I qued up and gave the assistant my details and what I had ordered and was told nothing there for me. I then showed him the email and he went back and then appeared with my order. Will not click and collect again, right shambles. | service words | my details
Currys | 21215456 | 2021-02-08 08:49:14 | The item was damaged in shipping. It also had a fault. Took the headphones to the Blackpool store. Firstly they told me that they could not exchange them as they had no stock. This was untrue. Second, they initially refused to give me a pair at the price I paid, as you did a price match. In fairness, they eventually did exchange the damaged pair, but the exchange could have been handled a little better. | service words | no stock
Currys | 21221416 | 2021-02-08 15:29:16 | I chose click and collect as the delivery method and received an email telling me NOT to leave for my chosen store on the designated day until I receive a confirmation email. However I didn't get that confirmation email until 5 minutes before the store closed... [NAME] I went to the store earlier anyway, otherwise I would have missed collection on that day. The confirmation email should have arrived timely. | service words | email
Currys | 21202581 | 2021-02-08 09:01:04 | There was a difficulty with ordering online via The Plan. We had several contacts with customer service but they told is they wete technical support and could not help with orders. One suggested the problem with ordering online could be due to having items under £99 in the bag, e.g. a laptop case. When we removed this the order went through. It would have helped if a message to indicate this had popped up. | partial match | 99
Currys Ireland | 21206179 | 2021-02-06 17:50:27 | For the first time in my life I decided to buy myself a laptop. After I was adviced to buy from Currys PC World online I did it and the laptop was delivered shortly afterward. I also ordered Office 365 and Mc Afee Security System but they were not delivered at the same time.I contacted Customer Service, a man who answered the phone was very very helpull and both items arrived. I was happy with the service. | service words | not delivered
Currys | 21208988 | 2021-02-08 08:23:42 | I placed my order online, due to the [NAME] pandemic, [NAME]'s is open for click & collect, but not for people to browse inside.  I received notification that my order was at my store of choice, so all l needed to do was pop into town to collect it. Collecting was really easy, l just had to read out the order number and the person dealing with click & Connect, went off to get my order, it was as easy as that. | service words | order number
Currys | 21239780 | 2021-02-10 16:19:38 | I have had a NutriBullet but at 2 years and 5 months the motor became rusty and I could no longer use it. When I read the reviews, afterwards, I was not the only person this occurred to.  So it was with some trepidations that I purchased a NutriBullet Blender.  Due to an unforeseen need to change my diet, I have only been able to use the Blender once so far and on that occasion it worked to my satisfaction. | service words | reviews
Currys | 21184691 | 2021-02-07 11:39:23 | When the printer broke I tried exchanging but everything was out of stock. The local curry's is open fir click and collect and online but advised I could book in to return it which I did. I was also advised on messenger chat this was ok bit when I got there they would only offer vouchers or exchange- pointless as no stock! So I had to arrange dpd to collect it. Dpd driver was rude. All in all bad experience. | service words | out of stock
Currys | 20867434 | 2021-02-07 15:02:06 | Was lead to believe a 1 week delivery which expanded to two and some of the most stupid answers as to the reasons for delay from hard to be delivered to the store first to you can't expect there to be stock.   Customer Service what customer service.   At one point was suggested that I cancel my order and collect one from my local store but I would have to pay again for store bought one and wait for a refund. | service words | refund
Currys | 21236329 | 2021-02-10 12:30:56 | I guess you get what you pay for !! the hinge fittings don't appear to be very robust and the magnet lid seal is not very strong giving the impression that the freezer will be working hard to keep the contents frozen , I also noticed reading the reviews that this product is not very energy efficient apparently the energy ratings have been recently reclassified but the product description doesn't reflect this | service words | reviews
Currys | 21237365 | 2021-02-10 14:57:45 | Printer arrived as expected,  BUT next item ordered Asus laptop should have been delivered on 29th January has not been delivered, neither have I received any communication on this item from Currys.  It is impossible to contact Currys.   It looks like I've lost £229 and no-one to complain to.    On below question about whether I read reviews with regard to printer on Currys website, there weren't any to read. | service words | Not been delivered
Ebuyer | 21234769 | 2021-02-10 10:39:45 | Awful my order went through at 22.59 on the 04/02/21 , Ebuyers cut off time for next day deliver is 23.00 , all my emails and tracking page on Ebuyers website said I would receive on or before 05/04/21 . Guess what didn't arrive until 08/02/21 . When i raised this I was told i ordered to close to the cut off time ! Bit like getting a speeding ticket for 29mph in a 30mph zone .Customer service just don't care . | partial match,service words | 00,emails
Tesco Mobile | 21183067 | 2021-02-04 18:02:00 | I contact custom care I was pass on the the expert but then I was given a number to call some where else but that number was for Samsung but my phone wasn't from them then I was given a next this I thing I was speaking to someone from Asia then they give me a contact to TCL but TCL did not solve my problem right away then  got and upgrade two days later and that how my problem solve so my experience was a mess | service words | give me
Currys | 21205964 | 2021-02-08 06:05:09 | Extremely inconvenient that the type cover keyboard stopped working. It was purchased for homeschooling reasons which has now left us with a huge problem. Just short of £900 is a lot of money for something to stop working in such a short timescale. A total of 3 hours on hold or chatting to customer service. The item is currently in the middle of being replaced leaving us without it for a minimum of three weeks. | partial match | 0
[NAME] of Amersham | 21171911 | 2021-02-03 13:54:14 | [NAME] showed genuine interest with my concerns. They explained everything in great detail and helped me understand my concerns. Staff were polite and very accommodating. Unlike some other branches, [NAME] didn't just give me a list of work and a price, they talked me through every specific detail and were honest about which concerns were a priority where others could be dealt with at future visits. | service words | give me
Currys | 21234842 | 2021-02-10 10:40:01 | The first time I ordered the item for my birthday. However, although i got an order number I received no confirmation from Currys. It was not until I called and 30 minutes later I found out that the order was stuck in Currys ordering system. So I had to cancel and re-order. The re-ordering experience went a lot better but I was dissapointed with the first experience as I did int have the item in time for my bday. | service words | order number
Currys | 21240023 | 2021-02-10 16:54:43 | The Speed perfect function allows washing cycles to become acceptable durations, the duration of the cycles are from 41 minutes to 99 minutes and is dependent on whether it is a woolen wash or a cotton wash at 60 degrees.  I have only had the machine for a couple of months and so far I am really pleased. The machine has a time display so you can see how long is left for the wash to finish and the machine is quiet. | partial match | 99
Currys | 21196587 | 2021-02-05 12:39:45 | The kettle arrived after about a week. It worked for about a month, then the 'alarm' sounds started failing and the 'alarms' have totally failed. We tried to talk via 'chat' but got nowhere. Is it a bot who answers? We arranged for a replacement BUT we could not get new one until old one had been collected. It is a kettle, an essential kitchen item, we need the new one at the same time as the old one is collected. | service words | failed
Currys | 21221343 | 2021-02-08 15:23:23 | Initial order went through no problems. On delivery day there was no delivery. I couldn't get through to delivery because I had no delivery number. But I could cancel the order because I had an order number, so I cancelled the order. The next day I was rung by [NAME] or [NAME] and the order was reinstated with a guarantee of being sent a delivery number and schedule for delivery. Delivery then worked as it should. | service words | order number
Currys | 21177563 | 2021-02-05 10:47:54 | Fridge kept freezing although it was on lowest setting...spoiled all my ready cook meal which I had to throw away.. all my salad was frozen, 3 can of Pepsi bursted inside fridge also 2 bottle of water and 2 jars of pickles were frozen .... I wish I had read reviews before ordering as now I notice there are lots of reviews/complaint about this fridge freezer getting frozen on the fridge...  so please sort this out!! | service words | reviews
Currys | 21175933 | 2021-02-03 22:05:49 | I purchased through the website which is very user friendly - it's easy to find products.  I found the item I wanted very quickly so I purchased after reading reviews on their page as well as looking at reviews on other sites. The only downside was the time it took to deliver, which was just over a week - although it was just within the expected timeframe given, they did offer quicker delivery, but at an extra cost. | service words | reviews
Currys | 21201825 | 2021-02-06 08:49:00 | When my [NAME] arrived there was a CRACK in the plinth at the bottom front.Customer service was terrible they said three times they would get back to me and didn't.The worst thing was not being able to speak to anyone so frustrating. After 2 weeks finally got it sorted by my daughter in law.TerrableCustomer service ok when they are taking your money,but if anything goes wrong you carnt speak to anyone disgraceful. ?? | service words | law
Currys | 21192948 | 2021-02-07 11:37:16 | Main problem is not being able to speak to anyone on the phone customer services and complaints not available. Only way to speak to someone is the delivery team who just leave you on hold until you give up and put the phone down even after explaining I'm trying to do this on behalf of my 95 year old grandad . Managed to speak to someone face to face at branch customer services who were great and sorted everything out. | service words | behalf
Currys | 21186087 | 2021-02-07 14:14:46 | Dreadful customer service. I purchases goods on-line and paid. [NAME]'s advised goods would be available click/collect from Winchester store. Turned up and joined a couple of customers outside the store only to find it closed. [NAME]'s then advised by text that they had cancelled the order. It took me 4 weeks to achieve refund and contact with [NAME] ([NAME]'s online business) was very difficult, virtually non existent. | service words | paid
Currys Ireland | 21217877 | 2021-02-08 11:36:24 | Tried to buy laptop in store. Laptop was on display so asked employee could I buy it. Employee said it was out of stock. He did not know when it would again be available. I asked if he knew any similar laptop I could purchase that day but none were suited to my needs. Had to go online to purchase. No options of colours online. Currys PC World shops should place "out of stock" stickers next to items that are out of stock. | service words | out of stock
Currys | 21155099 | 2021-02-03 07:42:23 | Ordered on line and spoke to a sales assistant via video and my questions were answered to my satisfaction. Delivery didn't arrive when they said it would which was disappointing but not a big issue. Had to speak to technical once item was received, didn't realise the dongle was in the mouse, but that was quickly resolved after waiting half an hour to get to speak to someone. Overall a good experience dealing with Currys | service words | questions
Currys | 21184852 | 2021-02-05 09:09:09 | Light, powerful with long lasting battery and feels well built.  Small profile when stowed away. Very adaptable with lots of useful tools. Love the flexible shaft allowing you to easily get under tables and the lights are brilliant in darker areas. Love the power button when you need extra suction. It's that good that my mother in law has now bought one. Replaced an expensive and in my opinion poorly engineered [NAME] vac. | service words | law
Currys | 21185167 | 2021-02-05 09:33:24 | Absolutely abysmal, computer was missing an important component and customer service was just a joke, using covid as an excuse for very poor service.  Was told it would be picked up and a new one dropped off the next day this information was incorrect, computer was picked up but they delivered the Exact same package i had given the previous day, still awaiting refund from 15th January absolutely shocking customer service. | service words | poor service
Currys Ireland | 21184498 | 2021-02-05 10:07:17 | Buying from Currys.ie post brexit was frustrating. I ordered an Echo Dot on 8 Jan. I specifically ordered from [NAME] as I thought I was ordering from Ireland to avoid UK delivery delays & the Echo Dot was listed as in stock. There was no mention that the item was in the UK. My order was due to be delivered on 14 Jan, then 18 Jan, then no updates at all. After a few emails to customer service, it was delivered on 25 Jan. | service words | emails
Currys Ireland | 21175548 | 2021-02-03 19:57:06 | Had trouble from the start with them with no product arriving for weeks and no word about it from them. Tried to get in touch with them several times, responded over a week later and another week later after that. Eventually I was told to cancel order and reorder it. Did that and only half the order arrived. Tried contacting them again twice in the last 8 or 9 days with no response at all.  Won't be dealing with them again. | service words | no product
Currys | 21217621 | 2021-02-08 10:58:22 | a real faff scanning in at the entrance and then filling in forms on my phone including a very long customer order number in my email and trying to remember that correctly to transfer to the online form in the dark and the cold. this is old school and took five minutes of fiddling. compare to  the Apple store where its a couple of scans and show ID in under 30 seconds.  very nice guy at the door though. so full marks for him. | service words | order number
Currys | 21150383 | 2021-02-04 07:26:28 | Usually good although they do not have as much choice as I would like.(we recently bought a wine'fridge from Currys'  not the one quite what I would have chosen but were limited by the selection)  I think that this is the first time I have had to send anything back because it ceased to work in such a short time so this review reflects what has happened and therefore is not as valid as one where the product has met expectations | service words | do not have
ID Mobile | 21221695 | 2021-02-08 16:04:12 | I needed some clarification and needed to speak to a real person - not easy in your organisation.  Only problem was when we contacted Customer Care iasked my husband to speak rather than me, as he is better with these things.  When the assistant realised this, she would give no further help verbally as she said she had to speak to me.  [NAME], she put a link in her email, and that took me to a page which explained my query. | service words | email
[NAME] | 21174831 | 2021-02-03 17:28:54 | With a previous purchase of carrabiners 18 months ago I was invited to collect my order only to be told it was incomplete. An item was out of stock so I was offered the choice of collecting the missing item another time or choosing a substitute there and then. The alternative was more expensive and I felt the customer service could have been better. Generally the store offers a good choice of stock so I do keep it in my options. | service words | out of stock
Currys | 21226965 | 2021-02-09 11:29:44 | Returned the laptop 2 weeks ago today (confirmed tracking with DPD) . I haven't received any confirmation from Curry's and have chased the refund twice. [NAME]'s customer service initially said it would take upto 2 weeks from receiving the laptop back to process the refund. On speaking with customer service today I was told it was likely to take another 1 to 2 weeks for the refund. Not acceptable. Won't be using the company again. | service words | haven't received
Ebuyer | 21210878 | 2021-02-08 14:43:00 | This does not have pause/break, prntscrn and scroll lock keys. As it is marketed for productivity I would expect these keys to be present, they are required for mainframe emulation. Had to return the item. Also the amount of time before leds go off is annoying and can't be altered. The combined pc/mac key labelling gets confusing, some of the keys are very 'busy'. The base colour is not black as advertised but more of a dark grey. | service words | present
Currys | 21230350 | 2021-02-09 15:54:07 | Great, powerful gaming laptop. Don't know where people get that it is very big, seems quite small to me. Yes it will be hard to play games while sleeping in bed but let's be real if you are somewhat serious about gaming you won't consider playing games while sleeping in bed. All in all great laptop with great performance, can connect with tv ir monitor if needed or just put in bag and take it to friends house for some gaming night. | service words | Don't know
Currys | 21176040 | 2021-02-04 21:09:01 | The screen didn't come with any display cables which was a little frustrating, especially since they could afford to provide both a UK and EU plug in the box. The screen easily shows fingermarks when I can't even remember touching it but can be cleaned easily with a microfibre cloth. I also feel the power button could have been placed in a more intuitive location as there are several buttons at the same location to change settings. | service words | didn't come
The Jewellery Channel | 21222897 | 2021-02-08 19:48:28 | Talking to Customer Services about the P&P refund for this transaction was a nightmare & took many phone calls by me (& about 1 week) until a fantastic person called Christian sorted it all out.  He also sent me a copy of the [NAME] for this transaction as the operator who took the original order, booked it under an old account (which TJC were informed 8 years ago not to use), so my original [NAME]  went to a dead email address. | service words | refund
Euronics Ireland | 21204959 | 2021-02-06 13:35:36 | I looked around online for a dishwasher, and I found that [NAME] was the only place that was offering them at a cheap price. Thank you for this, and for not screwing your customers of their hard earned cash. Well done!!   But the length of time it took for it to be delivered was atrocious! It took 10 days for it to be delivered, which is a very long time, and I am not happy about that.   Overall, a good experience with Euronics. ? | service words | euronics
Currys | 21202526 | 2021-02-06 09:43:04 | Currys sales and after sales services are the worst I have ever encountered.  They have a number to call IF you can find it.  But rarely does anybody answer it.  After push 1 for 2 for that 4 for the other then you are told to go online.  Their in store service is totally racist and will only attend to you if you are a person of colour.   I will never shop there again.  I look forward to the day they have to close to doors for good. | service words | racist
Currys | 21211104 | 2021-02-07 10:49:11 | There is a massive performance increase compared to previous generation consoles.  Loading times are massively reduced and games look better than ever.  Backwards compatibility with all Xbox One games and accessories is another bonus.  The Series S is also very small, so you can pretty much put it anywhere with no issues.  If you subscribe to [NAME] you get instant access to over 100 games which is really good value for money. | partial match | 0
Currys | 21199447 | 2021-02-07 21:52:46 | When watching fast moving sport, or fast moving camera panning, it can struggle - but that could be because we're sat too close to it. Sound... it is what it is. Not bad for a flat screen TV but if you can plug it into something, you should. And, if you've bought a TV this big, I don't know why you wouldn't. So, I would actually be tempted to delete the speakers if I were Samsung and spend the money and development on something else. | service words | Don't know
Currys | 21206508 | 2021-02-06 13:50:57 | Currys good at selling.  Their experts on the video call are generally of a high quality.  But if things go seriously wrong with big items (a fridge freezer brought 6 months ago) they offer very bad service.  They do not have a dedicated complaints mechanism that I could find and even a letter to the CEO went unanswered.  Their contact phone number does not have the options to get through.  The email address in the T&C did not work... | service words | do not have
Currys | 21183304 | 2021-02-04 19:00:22 | Had to queue on line for ages to talk to advisor how couldn't help with my question & then waited again on phone so went to store to try to speck to a tech guy to be told by click & collect only by a staff member I tried to exsplane just need some advice but then he started dealing with some one else I tried to explain again but was not interested then another staff member came over explained to him my question and went to look for me | service words | question
Currys | 21169496 | 2021-02-04 19:27:49 | A lot better for comfort compared with the stock strap.  Very easy set up and makes putting the strap on an easier time.  Back head support is amazing and would probably be improved a lot more by a counterweight, like a battery bank.  Great fit for all ages.  Have not experienced what some call a bad batch, so maybe oculus fixed this issue which is great to see.  Overall great product and I STRONGLY recommend purchasing this headstrap. | service words | have not
Shark | 21212945 | 2021-02-07 13:34:52 | [NAME] up for replacement roller as only had the hoover a month or so and the roller stripped bare, rang up customer service and was told a replacement is on way and haven't received it still. My suction doesn't seem to be as good as other people's I've used and I didn't receive the pet tool that was the free promotion with it for buying the hoover didn't realise till I looked back on my receipt and seen I should of got the pet tool free | service words | haven't received
Currys | 21211044 | 2021-02-08 14:12:35 | Enhancing speech from the TV has been more difficult. Adjust the sound bar has not been enough on its own. I find I have to go into the TV sound advanced controls to adjust the graphic equaliser. It increase the top end values to give clarity to the dialogue. It is very annoying however that setting can only be made for that point in time and I often have to make the changes again. I don't know if this is an issue with the TV or the bar. | service words | Don't know
Currys | 21199526 | 2021-02-05 16:17:27 | The webcam I was going to buy never seemed to be in stock - it was from a manufacturer that I have had things from before. However, that being the case, I decided to try a different model, at roughly the same price,from a company which I have not used before, and it seems to be fine. I ordered it online and collected from the store entrance, due to lockdown restrictions. The staff were friendly & polite and fetched the item without any delay. | service words | have not
Currys | 21233316 | 2021-02-10 09:13:25 | Collect from [NAME] , very poor service from staff and Security guard. Would not hand over hob due to paying with gift vouchers not on a card . Wanted to see card I I purchase it on but payed with gift vouchers so refused to hand over . When I explained  this got removed by very Aggressive Security guard I felt very [NAME] and upset my young children with me . Working in customer services myself in think your staff need better training | service words | poor service
Currys | 21179097 | 2021-02-05 10:44:48 | It comes with too many remotes which makes it fiddly. I use a Sky remote for the channels and have to use a separate remote for the volume. I also have two more remotes on top of that and I am not even sure what they are best used for.  There is also a lot of stuff on the TV. Almost too much, I mainly still use Sky but there are all kinds of options for other stuff to the point you could spend your whole life watching TV and not getting bored! | service words | not getting
Mattress Online | 21179311 | 2021-02-04 11:13:47 | I paid for 2 man delivery but only 1 arrived unmasked and tried to leave it in the hall! My husband and I both have disabilities hence why I paid to deliver it to our bedroom. Eventually the guy got a colleague and took it up and put it on the bed. However when I checked they had put it in the bed upside down!  I then had to really struggle to turn it over and to unwrap it. I complained to customer services who refunded the delivery cost to me. | service words | paid
Currys | 21204778 | 2021-02-08 06:34:26 | No complaints with this printer.easy to set up and us.  The ink replacement is a superb service. I am a low user so have opted for the minimal service of £1.00 per month for 15 sheets of printing. However it's free for first 5 months and you get 300 sheets of printing each month, so whilst daughter is studying from home she is using my printer and full free allowance. New ink cartridges have already arrived in post totally hassle free. Amazing!! | partial match | 0
Currys | 21181924 | 2021-02-06 13:42:47 | 1. Installation failed with an misleading error message. Un-installing my existing Norton 360 and then installing the new one solved the problem. 2. The product forces you to sign up for auto renewal (at a high renewal cost) although having installed it you can then cancel the auto renewal albeit with some reduced functionality. It would be much better if Norton just charged a reasonable price for everyone rather than penalising loyal customers. | service words | failed
box.co.uk | 21226682 | 2021-02-09 11:09:36 | Instruction manual very basic and assumed an immediate response from the device.  On line manual, in spite of being described as the full manual, was exactly the same.  The driver and camera itself gave absolutely no indication that they were installed and working.  Didn't show on the desk top or in program list, showed as present but no more on 'control panel' (Windows 7).  I thought it was duff, but tried it for a family Zoom meet, worked fine! | service words | described
Currys | 21175583 | 2021-02-04 20:54:03 | Good price, looks good and very easy to use with the touch screen.  No problems installing cartridges and connecting to pc, [NAME] or iOS devices.  Best bit by far is that it came with a 7 months HP instant ink subscription. I have not used this before and it is great, how have already sent replacement inks and recycling bags and you just do t have to worry about running out or the cost of ink. Will definitely keep the subscription going afterwards. | service words | have not
Currys | 21148441 | 2021-02-03 11:16:10 | The hobs left glass marks first time they was used on a level 3. nothing iv used to get rid of marks worked iv paid a lot of money on products still want work. Also the grill stays on a little while then goes off not been able to even cook anything properly under it. With the grill also the lady over the road who brought the same cooker and got delived same day grill also has the same problems as me on the grill side. Both of us ain't very happy. | service words | paid
REVITIVE UK | 21180070 | 2021-02-06 18:45:45 | We actually love it although it's a strange sensation especially if you've never used a Tens machine but I have.  We both feel the circulation in our legs is better, in my case my feet are less swollen, my ankles aren't yet though but maybe in time.  We could both sit there for hours using it as it's very soothing once you get used to the odd feel.  Start on a lower setting though and build up or you'll get a bit of a shock which might put you off. | service words | never used
REVITIVE UK | 21212458 | 2021-02-08 12:04:14 | I suffer from neuropathy in my feet. I thought I would give this product a go to see if the numbness in my feet would lessen. At the time of writing this I have been using the product for nearly 6 weeks at a strength of 65 for 45 minutes everyday. The numbness is still the same, I am disappointed that the product did not work. It is a sturdy machine and I am sure it can help other people, it just wasn't for me. It was a Christmas present to myself. | service words | present
Currys | 21226110 | 2021-02-09 10:44:16 | We booked delivery, installation and disposal of the old appliance and the delivery drivers avoided fitting and said we could claim a refund on that element. Rather than process it on my behalf they said I just needed to call and sort out the refund.  It was extraordinarily difficult to resolve the issue since there appears to be no way to talk to a human and no obvious way to request a refund on part of the purchase (the install and dispose part). | service words | refund
Currys | 21237953 | 2021-02-10 15:59:05 | When I chose the printer, the person I spoke to was vvery helpful. My main complaint was that [NAME]'s online accepted my order . After a week with no delivery I rang to find out that my order had been cancelled because it was out of stock. So....1. Why was my order accepted? 2. If this was not discovered until afterwards, why was I not informed? I waited over a week for a delivery that would have arrived a couple of days after purchase.THAT WAS BAD! | service words | cancelled
Currys | 21196265 | 2021-02-05 12:21:09 | Purchased laptop on 08/01/21. After 4 hours in total on phone to tech support I was advised the laptop was faulty and to return it and would receive refund in 7-10days.  [NAME] was returned on 12/01/21.  It is now 05/02/21 and I am still waiting for refund. I have phoned customer services on 2 occasions and each time they have told me I will receive my refund within 5 days. I am still waiting. Awful customer service. Would not buy from currys again. | service words | refund
Currys | 21183861 | 2021-02-04 22:15:50 | Not great. After reporting a faulty Acer laptop and going through all the checks that technical support wanted to do to prove the fault, I initially requested a refund and was told it would take up to seven working days after Currys receive the laptop back. The day it was collected, I changed my mind and called to ask for a replacement instead of refund. That night the refund was received. Called again and told "Computer says NO", nothing can be done. | service words | refund
Appliances Direct | 21181738 | 2021-02-06 19:14:38 | Should have been an easy swap for the existing unit but it was a couple of millimetres too wide requiring a lot of sanding with a belt sander of the units to get it to fit. So the manufacturing tolerances of either the old unit or the new unit were way out but not possible to say which.  As with other reviews, this is much noisier than the one it replaced which was a cheap Acorn unit. Settings one to 3 increase noise but dont appear to extraction  much | service words | reviews
Mattress Online | 21199144 | 2021-02-05 15:35:41 | We placed the order and then it came back saying order was unsuccessful.    We then found out the payment had been taken from bank account a couple of days later, and the same day on checking my emails confirmation was sent saying I could expect delivery that day between time scale allocated.  Bit confusing to say the least.   Happy with the order and the uplift of the old one. Some questions not answered as still getting used to new mattress.  Thank you. | service words | emails
Currys | 21152033 | 2021-02-03 09:52:24 | Website showed item in stock at Wakefield branch. In store we were told that both items were on display and could not be purchased. We were told that item was definitely in stock at Birstall branch but no offer to check was given. Poor customer care. Item was ordered on line but was not delivered at time or on day specified by [NAME]'s. No explanation was given on line and item was delivered a day late with no excuse or reason given. Poor customer service. | service words | not delivered
Currys | 21227692 | 2021-02-09 16:10:04 | Given the alternatives available at the same price, the sound is poor (my friend has the equivalent Ultimate Ears and it is vastly superior). Also, there's a delay/latency when it's plugged in to anything via the 3.5mm jack socket, which obviously isn't a problem when listening to music but if you wanted it for a Zoom call for example, your caller hears themselves constantly.. apparently it's a problem with all of them, which I only discovered afterwards.. | service words | a delay
Currys | 21231157 | 2021-02-09 17:54:19 | The service through Currys was not something I recommend. I waited for the email confirmation to go and collect for 5 days when should have been next day; and actually, never got the email, it was the email to review it that prompted me to go to the shop.  After speaking to the security woman, as everything is automated and no one is there to greet you, I had to wait in the cold and windy weather for ages till they looked for my order and got it in the end. | service words | email
Currys | 21185983 | 2021-02-07 14:49:10 | This was brought on line of which I am not in favour off, I prefer to be able to look at the products, if this was seen in store I would certainly have not brought this particular model and looked at something else, ( it was difficult as this was during [NAME] and no stores were open)  I did read the reviews and there was no mention of the racks on the bottom tray not being able to be folded down.  On another note the delivery men was very polite and helpful | service words | have not
Currys | 21167242 | 2021-02-03 09:03:01 | The willenhall branch left you outside in the cold for ages and were rude . We Arnt allowed in store but in January it's freezing they don't rush. Also ordered and paid for a car holder was sat on the side for 20 mins I did ask if I could have it they said I'd have to wait coz they had lost a customer . Which is fine but from memory 5 staff were on so need to have about 8 people waiting in the freezing cold other than that the product and price is fantastic | service words | paid
Currys | 21162116 | 2021-02-04 17:55:52 | This was a replacement for a new faulty of another brand. Com problems with [NAME]'s. It eventually agreed to collect and refund for the other machine. But if refused to let us pay the extra and exchange for a new one. So we had to pay for the Sharp, pay extra for delivery and await for a refund on the other brand. Ironically the delivery van came twice. Two days before to deliver the Sharp and then again to collect the other. What a useful use of resources. | service words | refund
Currys | 21213245 | 2021-02-08 11:57:01 | Curry's changed the delivery date after I paid for premium delivery in 2 days, had to cancel order and reorder then price went up. [NAME]'s wouldn't honor it and it took 5 days of emails and calls to get someone to give me a code to get it at the same price as before. Terrible survice and no compensation at all for curry's errors and mistakes, will never again order from curry's. Also delivery said they would unpack and take away packaging, which they didn't. | service words | paid
[NAME] | 21165013 | 2021-02-04 12:01:33 | Purchased for son but if it was smaller I would if kept for myself!! Looked very well made & very neat. Very warm (yes I tried it on haha) maybe expensive but I do think if you are after this type of coat then this is the one for cold climates or just English winters!! [NAME] was nice also-nice dark blue & not too shiny which I dislike. Unsure if waterproof as was not tested before review. Anyway one of the nicest puffa/bubble jackets I have seen in a while. | service words | review
Currys | 21206643 | 2021-02-08 08:37:28 | I am having problems as since having to reboot my internet it wont connect to the tv, I have checked and it's not the internet that's the issue as it works for all other devices other than the tv, also bought this tv as it advertised freesat on it but after speaking to Samsung they said it will only connect to Freesat if I bought a freesat box as well which I feel defeats the point of having it build it! So would of brought a much cheaper tv if I'd know that! | service words | advertised
Currys | 21233909 | 2021-02-10 10:25:54 | I LOVE this washing machine. I'm a first time home owner so never had to buy things like this before so obviously did a lot of research beforehand and it certainly paid off. It's great. So many different choices of cycles, longer ones if needed, shorter ones too. Most of the cycles you can change the time, speed of spin and temperature to your needs. Couldn't recommend this enough. It's not too loud either and it beeps at the end to let you know its finished. | service words | research
Currys | 21212898 | 2021-02-07 13:29:02 | To be honest I really like this game it remind me of a silmar one in a hospital I used play on pc in the early 2000s. Hard to understand at first how to operate and what goals need to be done as lots of things to observe as things can escalate such as high patients death, poor hygiene rating from visitor hospital inspector if not manage properly not for the faint hearted nor someone who doesnt like multi tasking game where lots of issues are happening at once. | partial match | 0
The Jewellery Channel | 21201415 | 2021-02-06 02:39:53 | I have bought several items from TJC,all good quality and price.I check the website twice a week for new /clearance items and there is always something to buy for me or a family member.It is like christmas when the parcel is delivered and can,t wait to see the latest items i have purchased.I am now buying for christmas 2021 which will make life a lot easier for me.Being wheelchair bound is no problem now when christmas and birthday present buying.Thankyou TJC. | service words | present
Currys | 21170928 | 2021-02-03 12:35:17 | The first advisor was helpful, in terms of authorising a full refund. After that each advisor told me something different with regards to my refund. First I was told within 3-5 working days I would receive a refund. I explained I'm working from home and the importance of needing a laptop in order to work. 9 working days later still no refund then told by another advisor it could in general take up to 2 weeks for a refund. Let's hope I still have a job by then! | service words | refund
Currys | 21210177 | 2021-02-08 21:19:58 | Dreadful. First TV delivered had huge dent in the back.  Poor handling of return for TV bracket which lead to full cash refund not being made. Used Web chat and then told to call customer services, requested manager to call me back to discuss my poor experience with curry's but over two weeks now and that's not happened. They obviously don't really care. Over two hours in total wasted on their customer services and still unresolved. Won't be buying from again. | service words | refund
Appliances Direct | 21171214 | 2021-02-03 12:53:48 | I can't comment about the customer service from this company as I have only just reported the issues to them and am waiting for them to respond, but the fact that the item didn't turn up four months after we ordered it doesn't bode too well, we received a couple of e-mails to inform us of the delay on delivery but not the last delay I had to visit the website on the day before delivery was due to find out it wasn't going to arrive on the previous delivery date. | service words | can't comment
Currys | 21229395 | 2021-02-09 14:14:24 | I ordered this and paid for this and given a potential collection date. Was asked not to attend the store until a 2nd email. 2nd email never arrived so I contacted customer services a few days later to be told there are none in stock, had no idea when new stock would arrive and was told i would have to wait up to 5 days for a refund. Had i have not contacted them i would have still been waiting. The delay in refund stopped me purchasing the same item elsewhere. | service words | paid
Laptops Direct | 21229996 | 2021-02-09 15:18:16 | Absolutely fantastic value for money, I got this to move from my intel platform with an i5 8400. I wanted the extra cores and threads for future games and overhead for multitasking while gaming. The included cooler is really high quality and cools very well, it won't hold back the chip, at least in my situation. the AM4 platform also provides an upgrade path to Zen 3 5000 series cpus, in case i want to upgrade to 12 cores down the line without buying a new board! | partial match | 0
Currys | 21203008 | 2021-02-08 06:06:09 | Generally, not very good especially when Team Know How lost my records (initially) regarding my Curry's Care 3 year plan with my Bosch dishwasher which eventually took 4 calls, website chats, emails and nearly 3 hours total to resolve and of course the stress that goes with it after getting unqualified responses from different staff members both on the Curry's personal side and the business (yes I was passed to one from the other and back to personal) Not happy!! | service words | emails
Currys | 21176194 | 2021-02-06 19:33:41 | Awesome immersive experience. Pretty lightweight. Overall I'd recommend it if you want to get into VR... if you're just dipping your toe then go for the smaller memory one - I think that has plenty of capacity for light to medium gamers, mine is unlikely to fill the 256Gb before it's worn out. I'm really enjoying using it to watch YouTube instead of sitting in front of my 26 inch screen... the experience is MUCH bigger in VR.  And Amazon Prime content  is awesome. | service words | amazon
Currys | 21167883 | 2021-02-05 10:08:49 | It does run quite hot but only when you are really stretching out its capabilities, but this is solved by the turbo boost fans that cool down the [NAME] within a few seconds, I run the fan during high extensive gameplay just to keep things cool.   [NAME] connectivity is not as good as advertised, but found some ways to improve this myself.  Touchpad is pretty average and can be quite irritating sometimes, i would recommend a good quality mouse for gaming or general use. | service words | advertised
Appliances Direct | 21220150 | 2021-02-08 13:37:23 | Despite the current challenging situation in the world, with consequent impact on trades availability, Appliances Direct would not assist with a return/exchange or credit note for the unit which turned out to be the wrong fit for our design.  Yes, past the 14 days, but only just and given that I was fully prepared to buy an alternative at higher cost plis other items it was very disappoiting that Appliances Direct were so unhelpful.  Will never buy from them again. | service words | appliances direct
Currys | 21199009 | 2021-02-05 15:18:03 | was told when ordered on line it would be ready for pick up on the Friday great as it was a birthday present for the Sunday no sign on the Friday never received any emails a week later still no email a friend  gave me a phone number of the shop this is after I had been trying to find out what was going on via the internet and low and behold when I rang the shop yes it was there then I eventually got a email to say it was ready to be pickup too late for her birthday | service words | present
Appliances Direct | 21236127 | 2021-02-10 11:59:31 | The delivery was hours earlier than stated and at 80 years of age I required some help to lift the fridge up 3 steps into the kitchen. With the packaging in position it would not fit through the door, so I asked if they would wait for a couple of minutes while I removed the packaging They said they did not have the time, despite being 2 + hours early with the delivery. They cleared off and left me to struggle with getting the unit up the 3 steps. Very poor service ! | service words | poor service
Currys | 21159140 | 2021-02-04 18:03:37 | The chest freezer delivered on 26th January had damaged door, I called the customer service the very next day for the exchange. I was told it would be exchanged on 02nd February. As I didn't get any confirmation, I called Currys again and I was told the item would be on stock only on 05th February and can take upto 3 days to get the delivery. I think the customer service advisors were giving wrong information. I will try to avoid Currys online purchase in the future. | service words | Didn't get
Currys | 21238441 | 2021-02-10 14:52:31 | I bought a Dell inspiron 17 laptop and within 2 weeks it packed in. I returned it on the 21st January and haven't heard a thing since. I have phoned twice and on the first occasion was told I would hear something within a two weeks, I didn't hear anything so phoned again and was told I would receive my replacement laptop on 10th February at the latest. Well it's the 10th today and I still haven't received it and still no phone call or email. Terrible customer service | service words | haven't received
BT Shop | 21234373 | 2021-02-10 10:22:14 | Beautiful tv, slim aluminium bezels, minimalist design, tv itself is great to look at. Image quality is great, cant find a fault with it, has alot of features: bluetooth to connect headphones or speakers too, samsung tv, all the streaming services.   powering off and on is very quick and switching straight to netlfix or prime is very quick also.  You may read some reviews complaining about the sound quality but i honestly cant think why, the sound quality is perfect. | service words | reviews
Currys | 21179998 | 2021-02-04 11:56:27 | I don't expect that this will be published.  Ordered for click and collect from my local store then heard nothing more. I went to the store to find that it was completely shut and there was no one to talk to. There was another customer there with the same problem. Contacting customer services was difficult and the website didn't help. I finally managed to contact a human and cancel the order but I didn't receive an apology. It also took two weeks for them to refund me. | service words | Didn't receive
Currys | 21220786 | 2021-02-08 18:09:55 | I was told the oculas would be shipped to the nearest store and take two days , I was sent an email and tracking number and told it was shipped after two weeks I finally got through to curry web chat and they let me know the oculas hadn't even shipped as the oculas was sold out but new ones were in and did I still want it , I said yes and it took another 2 weeks .   No communication from curry's about why it took over 4 weeks to arrive then when it did still no email . | service words | email
Currys | 21203925 | 2021-02-06 10:56:29 | I paid for my item which was to be delivered Jan 15th it was delayed until jan 20th via e-mail on Jan 20th at 6:00pm i contacted currys via Internet was told that delivers went on until 7:00pm and to wait until after that time . At 7:30pm i attempted to contact currys again via the Internet only to find i had been blocked, i contacted them with a friends computer to be told the item was out off stock and they were sorry but the e-mail  i had received were auto generated | partial match,service words | 00,paid
Currys | 21174640 | 2021-02-04 19:04:08 | The printer takes ages to set up, it's incredibly slow at printing and constantly loses connection. Hp customer service is truly terrible. I tried to sign up to HP Instant Ink but it would not accept my address. I e-mailed them and had no reply so tried ringing and the man of the phone did not seem bothered at all and told me to just order ink elsewhere which will cost me more. When I asked if there was someone else I could speak to he said no. Do not buy an HP product. | service words | customer service
Currys | 21233502 | 2021-02-10 09:25:31 | Doesn't get hot enough. I use it in a tiny office space, and even after it's been on for 4 or 5 hours it barely raises the temperature in the room. The 3 heat settings all appear to get it to the same temperature.  3 out of the 7 fins only get lukewarm. Even the hottest 4  you have to have your hand 2 inches from the heater to feel any discernable heat from it. My small 1000w fan heater raises the temperature in the room 5 times faster using less power.  Would not recommend. | partial match | 0
Currys | 21215481 | 2021-02-08 08:49:17 | Shocking service. Initially ordered and went to pick up only to be told my item had not arrived. After countless calls to customer service all they could advise was to wait another day.    So after waiting almost 2 weeks and contacting customer services, finally someone decided to investigate and realised there had been an issue.  This should have been noticed earlier and I wouldn't have had a delay on a birthday present I was planning to give.  Worst buying experience ever. | service words | not arrived
Appliances Direct | 21228856 | 2021-02-09 13:38:42 | Contacted customer service about an urgently required heater (my heating was on the blink and I needed it pronto).  They reassured me I could have it delivered the following day and indeed it was and in pristine condition as expected.  Very quick, swift service, and I have recommended Appliances Direct to others since.  I have dropped AD a point as their customer number is a paying number (not sure if I will pay enhance prices).  A freephone number would make this top rating. | service words | have it delivered
Furniture123 | 21237163 | 2021-02-10 13:12:21 | I love this! Fits perfectly in our bay window, super sturdy and useful storage space (we've put the kids' games in it). It was a bargain so I was expecting it to either be a complete faff to assemble or not very solid but all we had to do was pop the legs on, took two seconds, and it's perfect for sitting on and storage. We have quite high sofas, but when used as a footrest it is a tad higher than is 100% comfy so bare this in mind if you're looking to use it for a foot stool. | partial match | 0
Currys | 21178562 | 2021-02-05 10:41:49 | Hate this laptop.  Bought it for homeschooling, but it is a nightmare.  Too late to return it.  - Cannot save documents on actual computer only on clouds.  so no access if not online Have issues with my gmail login (need a mobile phone to finish creating an account etc...  - cannot send something by email as attachment without converting it to pdf etc..as my son uses his school email.  - online help is painful (long wait to finally "speak" to someone on chat but no resolution. | service words | email
Currys | 21178930 | 2021-02-04 10:55:20 | As a pensioner I chose the first free delivery option as the item was shown as in stock, however I received a phone call a day before delivery to say the item would not be delivered for a further 4 days as it had not arrived in store.  This was very upsetting as I had already been without a fridge freezer for three weeks, and making it worse it was a few days after Christmas when people usually stock up more.  We had to remove all the packing and try to get rid of it ourselves. | service words | not arrived
Tesco Mobile | 21150803 | 2021-02-04 08:40:43 | Friendly, helpful staff who helped me find the right phone for me ( I took back an iPhone xr and a Samsung a41 before I settled on the Samsung note 10) they listened to what I wanted and what I hadn't liked about the other phones and came up with one I liked. They are chatty and will do what they can to answer any questions you have. They don't try and force the most expensive on you,  instead they try and find what actually suits you in terms of functions and usage of data etc. | service words | questions
Currys | 21213130 | 2021-02-07 14:09:44 | Bought 2 items which were delivered separately. Currys did not inform about this so spent endless hours waiting on phone to speak to someone. Dont like  how its virtually impossible to speak direct to customer services. Keep going round an automated system and being told to look on website for answers is not helpful. Issue solved eventually but when you  have paid delivery you expect both items to arrive together or at least be informed. I was left thinking my item had been lost! | service words | paid
Currys | 21238392 | 2021-02-10 15:10:40 | It doesn't heat water at all on 30min wash. Tepid. Cannot dissolve pods so gelatine capsule is wedged in door seal! Awful. Got this model because [NAME] prevented a showroom trip. Waste of money. Buying unseen without a sales person in-store hopeless. Another casualty of lockdown!! Now use liquid wash and the 2hr 45min wash cycle, ok I'll suppose for a single but no good for any family. Overall don't buy this model as the saving is swallowed up by the fuel bill!! Buy cheap buy dear. | service words | dear
[NAME] | 21233735 | 2021-02-10 09:43:42 | I had an online video appointment with the [NAME] store.  The member of staff was really knowledgeable, friendly and helped me choose the correct boot.  He even had a skeleton of a foot to explain things which I found really useful. Even advised me what socks to buy.  He then email me a "basket" with all the options discussed and I just ordered from that.  Was really easy.  I contacted customer services to activate Blue Light card and again couldn't fault them.    Thank you. | service words | email
Hyundai | 21167762 | 2021-02-03 09:43:16 | No full beam on auto setting for headlights. This feature is necessary on the many unlit roads in West Sussex & Surrey. Having to operate manually is going back to 1990s! Auto steering feature dangerous on roads with high cambers or where white lines are missing as it's guided by white lines! You have to manually switch off this application before EVERY journey. Causes steering to pull to one side & feels as if you're battling with the steering wheel. Steering heavier than other SUVs. | partial match | 99
Currys | 21182143 | 2021-02-06 19:29:08 | DO NOT BUY THIS IF YOU WANT TO ACCESS TELETEXT SERVICE ON BBC CHANNELS. Despite 4 lengthy calls to Sony Customer Services across the 4 weeks since I purchased the TV, they still have not come up with a solution. Also, after approx 1 week, there was no sound on any internet channels (eg iPlayer; YouTube). This was fixed by a factory reset, relatively easy to do but annoying as it required all the internet access passwords to be re-set. I suspect the software used for the TV is fragile. | service words | customer services
Sony Import | 21173693 | 2021-02-03 18:08:18 | Not at all satisfied with this product as twice already sent for repair within 4 months of purchase date. Once for loud humming sound from 1 ear piece and on second occasion for completely failed to connect or charge the right earpiece. You don't expect this from a premium priced product like this one is. I have all products TV, SOUNDBAR, Handycam, SLR camera of Sony and always trusted its products but this product has disappointed me in comparative to what is available in the market. | service words | failed
[NAME] | 21195838 | 2021-02-05 11:50:40 | The ordering process and a live chat with an advisor were excellent. The item arrived next day even though I had paid for standard delivery. I did feed back to them that their website doesn't show the sizing - I had to search around for this. The box clearly shows how small, medium etc correspond to shoe size, so I don't understand why their website doesn't. [NAME] 'no' below because of the sizing difficulty. This is not why the item broke, as the size was appropriate to the boots. | service words | paid
Mattress Online | 21167178 | 2021-02-05 08:13:39 | It was the most uncomfortable bed I've slept on.   After a couple of weeks trying to get used to it, I was almost in tears.  My neck, shoulders and ribs felt like someone had punched me.  If you are someone who moves around a lot and sleeps on their stomach and is a little heavy, this may not be ideal.   If I'm doubt, call the helpline to discuss your needs first.   I thought this would be good because of the reviews.   I was wrong.   It's a very hot mattress, very soft and very high. | service words | reviews
Currys | 21198807 | 2021-02-07 21:54:56 | Trying to contact customer services is hopeless, there is no direct email , no phone number without searching many pages. The online support does not work. When you eventually find a phone number you have a myriad of buttons to press. Then they just read out another number for you to call, twice, then the line goes dead. So if you are not equipped with a pen and paper and can write really quickly you wont get be able to ring the number, so you have to go through it all again. Hopeless. | service words | email
Currys | 21203814 | 2021-02-06 10:50:26 | The Staff inside the store are really rude & really DONT know Customer Service  We ALL are valuable Customers, we all can appreciate the pandemic times but staff at the desk SHOULD be trained how to speak & provide GOOD Customer Service....... Especially in the [NAME].....I experienced REALLY BAD BEHAVIOUR & saw other Customers who had SAME BAD EXPERIENCE by what it seemed inexperienced staff with NO CLUE of how to HANDLE customers inside the [NAME] when opened just before [NAME] | service words | no clue
Currys | 21223083 | 2021-02-08 20:42:00 | The product itself is fine - the problem is the delivery - this is the third time of buying something for home delivery booked on a certain day and they don't deliver - eventually getting an email saying item is not in stock (even though website says its is) and then delivery 10days later. If you don't mind waiting that's fine. Maybe they should not put items as in stock when they are not and instead put pre-order at least others would know that item is likely to take longer to deliver. | service words | email
Currys | 21226912 | 2021-02-09 11:25:12 | The Portal does not allow more than 4 people on a WhatsApp video call. I had expected it to allow up to 8 people as is allowed on a phone. Unfortunately I got it in order to have twice weekly calls with my 5 siblings and dad who is in a care home. We always use WhatsApp so now I am back to the small screen on the phone.  When doing a WhatsApp video call with 3 other people, their images did not use the full screen so there was no benefit in having the larger screen as it was not filled. | service words | got it
Appliances Direct | 21230572 | 2021-02-09 16:27:23 | We first ordered this before Christmas but after two delays to the delivery we cancelled the order. The refund was made very quickly.  We re- ordered in January and suffered one delivery delay, but the second time it all worked exactly as planned. Given that these fridge/freezers  are clearly in short supply at the moment this was not entirely surprising. We ended up with exactly the model we wanted at a competitive price, so all in all I think they did well, and I should use them again. | service words | cancelled
Currys | 21207800 | 2021-02-06 16:30:35 | Only part of my order arrived and there was no communication regarding the other part.  After a few weeks I called to be told the professional attachments I had ordered was out of stock and was expected in that week.  2 weeks later I still hadn't heard anything so called again to be told that the product was now back in stock and did I want it sent out............of course I did, I'd paid for it!!. It then arrived within a few days. If the above hadn't happened I would scored you higher. | service words | out of stock
Appliances Direct | 21180357 | 2021-02-04 12:15:14 | Initially we had a very rocky start as we wer able to order a cooker for delivery that Friday even though it was out of stock to then be told we would have to wait until feb 1st... after speaking with a very helpful lady from customer service she arranged for the very same cooker to be delivered the next day after I'd already spoken to 2 members of customer service who were very un helpful, however now the product has arrived I am super happy and would still recommend to friends and family | service words | out of stock
Currys | 21155196 | 2021-02-06 16:31:18 | I paid for the fridge freezer to be installed by the deliverer.  They arrived without the appropriate valve connector, and departed leaving the fridge freezer disconnected.  My daughter then had to install it herself after ringing her brother in Australia who happens to be a plumber for instructions on how to connect it.  Very unsatisfactory. I think if you pay to have the fridge-freezer connected, the deliverer should come with the appropriate kit and leave it connected.  Not at all happy. | service words | paid
Currys | 21223108 | 2021-02-08 20:53:44 | Ordered online for collection at [NAME]. Not available so was redirected to Christchurch. Tried to can and reorder. Website . Emails and phone number useless.  Went to [NAME] store to ask for help. Staff tried on two occasions to cancel for me before succeeding. Reorder to be picked up in Chorley Lancashire. Staff were loading a fridge freezer instead of tumble dryer.  Because of onine site  and hard to cancel first order took a while to get my money back. Very dissapointed with online service | service words | emails
Currys | 21221794 | 2021-02-08 18:43:22 | I bought this laptop so that my son had his own device for his online school work during lockdown; it wasn't my first choice but I desperate so ended up buying this one. The laptop was very easy to set up, my son is 10 and was able to follow the easy step by step guide. The laptop is small and light weight so perfect for him and the battery life is excellent. Having the numbers on the touchpad is also a great addition. We haven't had any issues with this device and would definitely recommend | service words | ended up buying
Currys | 21196375 | 2021-02-05 12:27:29 | Took ages to arrive ,tried to contact customer service which was useless ,seriously worst customer experience in my life  ,never got no emails to say when i would receive it it could not track it and did not receive no receipt, was told to ask tech, but they could not help because I had no details to give them, only way I got through to tech team was on facebook ,then i tried to get a refund through my paypal 16 days of trying to get some answers ,eventually arrived ,so dissapointed overall. | service words | never got
Currys | 21226794 | 2021-02-09 11:17:15 | Needed an oven in an emergency and due to lockdown Curry's had the biggest selection, however none in stock of a price that was affordable so wasn't able to visit the store. Bought what we believed to be the best oven for the price in our range but immediately regretted it once installed. Delivery was £20 also which was the only alternative to the £50 slots for other days/times which I was astounded by. Delivery however was simple and they took away the packaging so couldn't fault those guys. | service words | none in stock
Currys | 21216591 | 2021-02-08 10:08:08 | the first computor purchased which needed returning,on collection,to follow instructions is impossible if your phone is not connected to internet,then taking the last 4 digits of order number not excepted at collection point,had to drive 18 miles home and 18 miles back with full order number,although had all other info in pocket including bank card paid with,think about things before writing instructions.no replacement,had to send back and buy another from another branch wich was delivered ok | service words | order number
Runners Need | 21211559 | 2021-02-08 13:18:40 | I've always run in Nike Pegasus. I've looked at these trainers a few times but thought the sole looked quite chunky. After them being recommended a few times for wide feet I thought I'd give them a go. They are amazing, so light and great support. Wide enough for my feet which is amazing ? I've always brought men's trainers to get extra width but didn't need to with these. Love the colour as well, I went for the orange ones!! Love them that much I'm going to buy another pair when I get paid!! | service words | paid
box.co.uk | 21212599 | 2021-02-07 12:48:14 | Processor arrived in time and everything was fine , but RAM that I ordered , they took my money and couple days later they email me that they don't have this RAM in stocks and cannot send it to me , therefore will refund me that took a week to process,  so why allow people to buy items you don't even have in stock? Very dissapointed overall.  Processor price was also bit more expensive than pc world for example,  I just wanted to buy everything at once , but clearly was unable to. Overall 3/10 | service words | email
Furniture123 | 21231914 | 2021-02-09 20:36:40 | First class service from Furniture 123. Due to an error my order was duplicated, contacted your customer services and this was rectified in less than 5 minutes with a confirmation email. Received delivery of the bed, 2 days later, friendly delivery team, received a call 30 minutes before arrival.  The bed is stunning, main focal point of the room. Great quality, clear instructions, we had no problems assembling, took just over an hour. Really good price, so happy I chose this bed, it's perfect! | service words | email
Currys | 21211627 | 2021-02-08 12:14:57 | [NAME]'s very quickly agreed to exchange the printer for another model when I made them aware of the issue. I've marked them down as despite them agreeing to exchange the printer for a different model on the first phone call, I received an E-Mail 2 days later asking me to call them to discuss the exchange, they then denied all knowledge of the first phone call so we had to start again. They sorted it in the end but it was inconvenient to have to call them back to have the same conversation again. | service words | e-mail
Ebuyer | 21170679 | 2021-02-05 09:11:19 | Due to the m.2 shield, there is no screw for the secondary m.2 slot. The screw costs maybe a penny and they didn't include one. To buy one on its own is stupid expensive at £3 or so including postage.  I got a z490 board with [NAME] for the same price but they were out of stock. I prefer my other board over this.  Also, the heat shield prevents you from installing any M.2 nmve drives with heatsinks on (which is the issue I am now faced with and cannot secure it in the second bay due to no screw!). | service words | expensive at
Hyundai Canada | 21240370 | 2021-02-10 19:38:04 | I was supposed to have winter tires on rims.......went back to have them put on...big waiting room but could not wait even tho empty..went home taxi and back again when done..... in past my appt time is when my vehicle has been seen, wait in area......great.......this was inconvenient,took far too long, I would rather have had a loner vehicle which Nissan always gave me for even hour appts. I had my son in law on point for me....it is what you do not hear or are not told that makes a difference. | service words | law
Currys | 21224254 | 2021-02-09 08:48:38 | I already own the Sony WH-CH700N and these are a step up. Similar long battery life, quick charging, ease of bluetooth connection.  They are more comfortable to wear, have slightly better noise cancelling. Are they worth the extra money? I bought these because I needed two pairs and wanted to try something (slightly) different. If you're on a budget WH-CH700N are good for the price. If not on a budget and look for superior noise cancelling then perhaps these aren't for you but I do recommend them | partial match | 0
Currys | 21185631 | 2021-02-05 10:04:15 | Got laptop and software as socially distanced collection at store by click and collect. That worked very well. They just put it in the boot while we stayed in the car.  The mouse I ordered was not in stock and so I have cancelled it - as was the option on the emails about stock issues. Have had a whole series of emails with conflicting "status" on the mouse so not clear if they have fully processed the refund or are still trying to get me a mouse. But the laptop is excellent - very please with it! | service words | not in stock
Currys | 21221124 | 2021-02-08 14:54:08 | Item arrived damaged. After spending literally hours on the phone and eventually speaking to approx 8 different people the cooker was collected but despite promises of a replacement , instead payment was refunded. Customer services were aware my daughter had no means of cooking, is pregnant and has a young child yet left her without an appliance for two weeks. Appalling customer service, no one  interested and I had the phone put down on me three times.  I cannot rate the item as it was never used. | service words | never used
Currys | 21224684 | 2021-02-09 10:22:39 | I usually use a water filter and keep the jug in the fridge (in my previous fridge), I just assumed that there would be a space for a water filter in the water dispenser in the fridge, but there isn't and also because of the spacing and the size of my jug it doesn't fit in the fridge.  I like the wine rack at the top, but if you have a big bottle of ketchup its hard to fit that in due to the wine rack and the shelves in the door don't have enough room for it.  Its a little nosier than my old fridge. | service words | don't have
Currys | 21207581 | 2021-02-08 08:56:27 | McAfee automatically charged me to update a previous package (which covered fewer machines) even though I attempted to stop this.  Needless to say, they charged several times the product that I bought several weeks before it was due to expire, and they have not responded to my attempt at contacting them.  I am most dissatisfied with McAfee's underhand procedures for charging users without their permission and what appears to be a deliberate policy of restricting, if not eliminating communication paths. | service words | have not
Sony Import | 21173358 | 2021-02-03 21:50:16 | When its working as above title. The magazine critics rated this TV very highly._x000D_ Unfortunately I should have read the buyer reviews because many are not happy_x000D_ with problems with [NAME] TVs. Not only Sony._x000D_ I have owned an AG8 now for 13 months and am now on a second replacement._x000D_ Original model broke down after 10 months, 1st replacement broke down after 3 days_x000D_ and keeping my fingers crossed for the 2nd replacement which I have had for 6 days._x000D_ I would buy a Sony again but probably a LCD or LED model. | service words | reviews
Currys | 21210730 | 2021-02-07 10:25:05 | Ordered phone for a friend said said in stock pick up at 5 oclock ,got there at five no phone now ive got copd so i should of bin contacted if they knew wasnt there they saidvbe there day after at 5 so went again only 2 see a meesage that it wouldnt be there till 9th whichvwas 3 more days my friend needed urgently got 1 form argos 9 next morn so i think i deserve some credit or something for wastingvall my time ive got a contract with u for about 6 years now but can see me staying if nothing gets sorted | service words | argos
Currys | 21182603 | 2021-02-05 10:30:16 | Temps on this CPU with the stock cooler is only ok, if you are going to be using this CPU for any serious load I would strongly recommend getting an aftermarket cooler otherwise you will have a jet engine next to you.  Price-wise it is very competitive with the intel counterparts however does not have the same bang for the buck the R5 3600 would have which is only made worse with the cost of the cooling solution. However, it's not that much of a dealbreaker as all the positives more than makeup for this. | partial match | 0
Currys | 21216513 | 2021-02-08 18:57:14 | Fabulous picture. The high picture definition means you can watch the TV from close up and now I'm so glad that I bought the 65inch rather than the 55inch which was my original intention. The slim design means it does not dominate the room. It was very easy to fit the bracket to hang it on the wall. Watching 4K (HDR) films on Netflix and Amazon Prime is a real treat. I use a Samsung sound bar, subwoofer and rear speakers so I'm judging the sound by using those. I haven't tried to sound through the TV yet. | service words | amazon
Appliances Direct | 21223115 | 2021-02-09 06:35:45 | The goods are value for money, but the ordering was bad I ordered and paid for next day delivery I even phoned on the day it should have come at lunch time to check on delivery and was told it would be delivered by 7pm and it came 3days later and to make things worse they said as a good will gesture they give me my £30 next delivery back I'm sorry it's not a-good will gesture that was an insult and especially after waiting in all day and cancelled an apt. My first experience was good my last was terrible. | service words | paid
Currys | 21216110 | 2021-02-08 18:10:11 | Absolutely awful experience and I'll never use [NAME]'s again, nor will I recommend them to anyone. The laptop broke within a week, which isn't [NAME]'s fault... but it's now over three weeks later and I still haven't been refunded nor have I been contacted. I also made a complaint two weeks ago and I haven't heard from the complaints team either. Absolutely shocking 'customer service'. I was unable to work without a laptop and have since bought one from another company whilst I await a refund from Curry's. | service words | refund
Currys Ireland | 21236700 | 2021-02-10 14:42:33 | Saving the preset radio stations is not  easy as the manual guide says. Manual states that radio can save up to 10 radio stations. However, the Radio doesn't let me save further than 3 radio stations. When I try to save a 4th station, the preset shows as 1 instead of 4.  I wouldn't recommend this product for older people, setup of radio is not easy. It would be ideal if someone makes a youtube video showing how to set this up. I tried to find a review from someone about this radio but I couldn't find any. | service words | review
Appliances Direct | 21211941 | 2021-02-07 11:49:32 | The door catch is not spring loaded; it is a simple plastic clip. To open the door you simply pull the handle, but because the machine is very light the whole machine is pulled out from its position below the work surface. The equivalent previous model that we had required a button to be pushed and the door sprung open i.e. the design has been cheapened. The metallic vent tube is less flexible than the previous plastic type, making the machine very difficult to install beneath a standard 600mm deep worktop. | partial match | 0
Laptops Direct | 21212679 | 2021-02-07 12:54:08 | Communication re delivery was fine.  Messaged them when item received that Windows 10 product key was not included in the packaging - needs to be in case of any issues. It did take a few emails to get the info, albeit how to locate it on the laptop OS rather than from LDs records.  Would also recommend registering the purchase with the manufacturer (Medion). Their system identified a 2 year warrantee but package content included documentation for 3 years. Sending this to Medion updated the period to 3 years. | service words | emails
Currys | 21214828 | 2021-02-08 13:26:29 | We chose and paid for a specific delivery slot on a particular day only to be advised later by email that it had been changed to another day "between 7am & 7 pm". Despite using the web chat service, twice, and then by telephone the matter was not resolved. I had to wait until the night before to get confirmatory advice of the item being delivered within a slot that we accepted. The [NAME]'s customer care seem not to have cared. The situation was recovered by the two delivery men who were very good and polite. | service words | paid
Currys | 21174699 | 2021-02-03 17:05:56 | There are a lot of settings so I have to consult the instructions often to check re maximum loads, and temperature and spin settings.  On my old machine, I mainly used [NAME] (cold wash, 30 mins) or Regular wash, set to either 30 or 40 degrees C, depending on laundry.  On this machine, it seems more complicated than I need it to be. // The spin is effective but very noisy and the machine vibrates a lot so I never set the spin higher than '1000' as I live in a flat and worry about disturbing the neighbours. | partial match | 0
Maplin | 21203219 | 2021-02-06 10:19:40 | I find that the returns procedure is rubbish. I know its all online, but to try an navigate and find out info is poor. When I found out the returns procedure, j felt that I would be penalised for sending a camera back, even though it is in as new condition, for an item that is poor quality. Hence why I havent sent it back. The customer service is no longer there. And trying to trace a delivery or go to your account, it keeps going to the same screen, your not actually able to see the order under your account. | service words | info
box.co.uk | 21186365 | 2021-02-07 10:21:38 | horrendous first time customer experience! The device was dead on arrival. Couldn't phone or email customer support.  Submitted a fork online and had to chase multiple times for a reply. My issue was not appreciated and I was told to submit a return online. The online returns process failed twice due to an error on their website. Had to chase via email multiple times again. Then I had to drive for a 5 mile round trip to return to my nearest drop off point. Over a month later and I still don't have my money back! | service words | email
Currys | 21161832 | 2021-02-04 14:44:55 | I love currys i have purchased a lot of my house hold equipment, however just on this occasion i arranged for my old fridge freezer to be taken for recycling when my new one was delivered, however the delivery guys had no clue about this  they had no straps to take it, amd they was supposed to re arrange collection however i still havent heard anything. This cost me £20 and i havent been refunded this cost. I will be contacting customer services about this but overall i uave never had any other issues with them. | service words | no clue
Currys | 21148304 | 2021-02-03 13:10:11 | Had multiple problems and customer service was nothing short of useless, rude, offensive and not even based in the uk, booked delivery slots pretty much ignored and faulty product return after less than 24 hours (ok cant blame currys for the faulty tv but can blame them for the 18 days it took to collect the product and refund and even then only would refund via a giftcard when they had no replacement stock).sorry currys but this experience was absolutely disgraceful and i for one will go elsewhere in the future | service words | refund
Currys | 21217867 | 2021-02-09 07:26:35 | I spent 3 hours on the phone and spoke to 8 people to organise a refund. I was given inaccurate and conflicting information. One agent argued with me that I had bought the laptop in a store when stores were closed due to [NAME] on 7th January and I bought it online on that date.  I've been told I now have to wait 5 weeks for a cheque to refund the £144 I spent on a Care Plan for a laptop I no longer have  I was refused a refund to my credit card even though I paid with it. I now have to pay interest on the £144 | partial match,service words | 44,refund
Currys | 21227767 | 2021-02-09 12:35:08 | Brought this to print out school work for home schooling. Very easy to set up, excellent print quality and print speed is also very good. Easy to set up the free ink and also the monthly ink after the free ink trials. Ink is order automatically when printer is low on ink. My teenage children can print from their bedrooms with the wireless printing which was also very easy to set up on everyone's phones. Not had any issues with the printer. Am very happy with it especially with the price I paid. Highly recommended. | service words | paid
Better Bathrooms | 21180552 | 2021-02-06 13:16:35 | Best thing is it is off the floor. The flush is powerful and quiet. The night light is great and it is not necessary to put other lights on at night.  Still getting used to the wash system but it works as described. The remote control is easy to navigate, good quality and very modern. The toilet and robust Grohe wall hung bracket (it comes as a unit) appears complex to fit but can be done by a competent DIY person if you take time to study the clear instructions. (fitted by husband).  We would recommend the product. | service words | described
BT Shop | 21204954 | 2021-02-08 06:16:37 | Charging bases need to be heavier. Can easily move with just weight of cable when phone removed. User manual should be available to view online. Especially helpful prior to purchase. Voice not as useable as advert indicates. Better integration with say [NAME], and via [NAME] as well. Screen blanks when on charger unit. Settings have little effect except in a dark room. Takes too long to ring on incoming calls. Call blocking feature does not integrate well with MyBT App. Blocked numbers on Phone do not show in App. | service words | advert
Appliances Direct | 21232943 | 2021-02-10 08:37:54 | Need to sort out delivery date accuracy. I received an email saying to expect it on the 1st December. The a subsequent email with the 8th December as date of delivery. Eventually receiving a 3rd email changing it to the Wednesday 3rd. Was surprised how fast the delivery men were. Given the Covid pandemic stopping delivery into the property, could cause issues with any customer who has no one to help with getting it in. As I was number 12 in the delivery order they arrived at 8:05 am from an expected 7:30 -8:30 window | service words | email
Currys | 21198267 | 2021-02-05 14:00:16 | I ordered the product online, and was given approximate delivery date. This date was then confirmed with another email, mentioning the order is processed and will be delivered on specific date. Few days past when I was supposed to receive the product, I contacted them and was told it was out of stock and could be in stock after a month. Like I would believe them. Why could they not say that when I initially placed the order. In fact, weeks later I was still getting emails that my order is out on delivery. What a joke. | service words | email
Mattress Online | 21216468 | 2021-02-08 16:08:20 | very good supportive mattress has solved wife's tailbone issue.  previously had he [NAME]  ([NAME]) mattress just awful with no edge support it deformed the mattress over time replaced after barely 1 yr of use.  I've had this mattress in the past albeit a larger size and have come back to this as its the best for us with proper edge support used with a Sealy mattress topper I tend to fall asleep very quickly.  I could not recommend the Sealy mattress enough. Firm great edge support and good height. | partial match | 0
MINI Australia | 21214925 | 2021-02-08 06:02:15 | [NAME] the salesperson was honest, knowledgeable and a pleasure to deal with - he didn't put us under any pressure to buy and not at all smarmy like a lot can be!  The Finance Department was less so - the manager did not return calls or respond to emails in a timely fashion and she didn't  listen to how we wanted the loan structured and I suspect put together a finance package that earned her the most commission.  Despite the car itself and sales experience being very good we nearly walked away after the finance debacle! | service words | emails
Currys | 21229425 | 2021-02-09 14:20:09 | 1) Stock range probably good if you are prepared to take what you find on the shelves. Not so good if you go in with a very clear idea of what you want and what you don't want. Also disappointed recently to find some items I did want were on display but out of stock. Was forced to buy online elsewhere (online is a hostile environment when you are 70+). 2) Difficult to flag down an assistant for advice, even when they are not engaged on urgent business - rather good at avoiding eye-contact. I spend a lot of time waiting. | service words | out of stock
Currys | 21179106 | 2021-02-06 16:10:02 | Really love it it takes seconds to load up the information when you turn computer on, the keyboard is seem less so it's a dream for those touch typing.  Screen is a great size love the face there is a number pad at the side instead of going backwards and forwards across the top of the keyboard. Don't forget your Microsoft email from your previous computer I did not realise office 365 transferred from my old computer to my new one as it picked everything up while entering my outlook email and password. All in all love it. | service words | email
Currys | 21157583 | 2021-02-04 15:15:08 | Came with broken backing plastic. the piece of plastic and the polystyrene were not in the box, so it had been broken by another customer and returned is my guess. [NAME]'s customer care were excellent when I eventually contacted them. the website and phone were too keen to give you fan's and Samsung's telephone number rather than answer a phone call. Then, after 35mins on hold, I was trf to the correct dept and 10 secs into the call the line went dead. Second attempt was 15mins and the 10% refund was offered and arranged. | service words | refund
The Jewellery Channel | 21206511 | 2021-02-06 13:50:58 | re-  handbag that I bought along with 3 brooches . ,I cannot comment on them only that they look good, but as I only got them this morning and have not yet been out of the house I feel that I could not give a honest opinion . However should you wish to ask me about these articles in the future I would be happy to give an unbiased opinion .                                                                                 Kind Regards                                                                                   [NAME] | service words | cannot comment | personal_information
Currys | 21222276 | 2021-02-08 18:06:40 | Bought to replace an old 21 inch HP monitor which had capabilities that I wanted to be present in its replacement; namely a USB hub plus pivot and tilt; search results brought up the option of this monitor which is supplied with a DisplayPort, HDMI and USB cables and worked faultlessly straight out of the box.  I use the monitor for home working only, which does include some basic graphics, and I have not been disappointed by either the image representation or colour reproduction.  For my use this has been a great purchase. | service words | present
Currys | 21208827 | 2021-02-08 09:19:28 | Very little space in the freezer section ... Draws are hard to pull out and to push back in ... Energy usage / rating is poor (F) ... Items have started to get ice / frost on them which you might expect from a 10 year old freezer not a brand new one . I think this freezer is worth nowhere near what i paid for it and would definately not have bought it if i had known what it was like . I actually hate the freezer section and wish i had kept my 10 year old fridge freezer instead of replacing it with this inferior quality one . | service words | paid
Currys | 21156685 | 2021-02-04 13:24:07 | I'd read the reviews about the fan sound but thought it couldn't be that bad. It came on within minutes of me starting it up and had run three times in the first thirty minutes, with a high pitched whine. Tried everything to reduce it's functioning to no avail. Goodness knows what it will sound like when it is actually hot in the summer. Also the mouse pad almost feels loose - really strange. I got distracted with work and left it too late to return so now I am stuck with it. My own fault of course but I wouldn't recommend it. | service words | reviews
Currys | 21234183 | 2021-02-10 11:16:47 | [NAME] (any part of it) is next to impossible.  Webchat isn't available, even around 8am or 10pm, let alone during more popular times.  Phoning redirects to web chat. My email to customer services was returned saying that avenue is now closed and redirects to webchat or phone.  Have been asked to contact [NAME] about a return, but not been successful in contacting them through any of the channels shown on the website.  Frustrated at being sent round in circles and lack of contact .Scandalous lack of customer service. | service words | email
Currys | 21227696 | 2021-02-09 16:05:48 | Website was pretty easy to navigate and seemed well organized.  Only problem was I kept running in to an issue where an item would be in stock and available for delivery, BUT it wouldn't be available for delivery to my location.  I kept checking back and eventually an item was restocked that was available for delivery to my location.  I don't know what the initial issue was, it seems like if an item's in stock and available for delivery, stores or storage facilities would be able to ship product to eachother and then deliver it. | service words | Don't know
Currys | 21199070 | 2021-02-07 11:01:55 | I have purchased quite a few items from [NAME]'s just recently, I have been very pleased with how my deliveries have all gone. They come on time and the delivery drivers always call when they are on route with a rough time expectation which they always fit in with. I have just found that getting a refund for one item was quite complicated when it really needn't be. I had to go out of my way to speak to someone online in order to get it, however once this issue was resolved my money was refunded promptly like I was told it would be. | service words | refund
Currys | 21196438 | 2021-02-05 12:33:21 | Anytime i go to the shop i cant get any assistance. There always seems to be 2 or 3 employees standing in a hidden corner chatting whilst im trying to flag them down to come and help. U get the feeling like its too much hassle. I find the staff very arrogant and unknowledgable. I bought air buds from u guys and was asking simple questions and the guy said " i honestly have no idea what the differences are" between the 2 types i was considering. Instead of asking someone else he just said sorry and moved on to next customer. So bad. | service words | questions
Currys | 21151137 | 2021-02-03 10:15:55 | The built in webcam is grainy and of poor quality, not very good for zoom meetings. I don't know what it is about the screen. It is very matt, it is ok for doing emails etc., but for viewing Netflix etc. it is very poor. I had hoped to view on the bigger 14" screen, but I have gone back to using my 10" iPad which is far superior. I have had budget ACER and Dell laptops before and the screens have been far better. I did want an ACER this time, but the model I wanted was out of stock everywhere. The Lenovo seemed a good buy but it isn't. | service words | don't know
Currys | 21169017 | 2021-02-03 10:46:14 | Ordered product and it wasn't in stock (but I was only told a week later by customer service chat). They then told me it would be in stock 10 days after I ordered it. Then had to chase up if the printer had arrived in their warehouse. They said it had, and they had to reissue it on their system. I then asked them when it would be delivered and they said they couldn't tell but I'd be sure to get an email.  I then got no email to say when the printer was being delivered, no tracking number or anything.  Appalling customer service system. | service words | email
Currys | 21159113 | 2021-02-04 14:54:54 | Appliance was and is great, the delivery was a nite mare by two unhelpful persons. We paid for and expected it to be delivered to the kitchen, un wrapped with rubbish and the old one removed. At first we were told they would only deliver it over the door step, we pointed out that we were over 60, and had paid for this service, they reluctantly removed the old appliance, half removed the packing and left it in the hall, we as OAp's had to move it to the kitchen, it was a real struggle, as a consequence we will not be using [NAME]'s again. | service words | paid
Appliances Direct | 21206821 | 2021-02-07 23:29:31 | Purchased only to filter neighbours smoke that comes up through my floorboards and skirting boards in ex-council rental flat. I'm actually very surprised at how well the unit works, it's not too noisy and can be set to auto. It senses smells ie cooking bacon, incense and auto boosts the fan when set to auto. Else I keep it at 1 or 2; 2 deals with neighbour smoke (thank goodness it was driving us totally crazy)  At point of writing it's been on 24/7 for around 4 weeks I now have clean air inside my home, I have not yet checked the filter. | service words | have not
Currys | 21186813 | 2021-02-05 11:01:16 | This was mixed. Their helpline is not customer friendly. It takes ages to get through to a real life person. However, the assistant on the website was easily accessible and visible and very helpful in suggesting another model. This did not arrive on the  day it was supposed to. When I chased this with dpd it turned out they had been  given completely the wrong address. When I chased it with Currys they said it  hadn't been sent out at all. Either way I didn't get it so asked for a refund instead. I am still waiting for the refund to appear. | service words | did not arrive
Currys | 21195921 | 2021-02-05 11:56:50 | Ordering experience was chaotic. Demand was high, so the item was constantly out-of-stock. Each time that I registered an interest and then was sent a "now back in stock" e-mail, the item had sold out by the time that I logged in to order! I finally managed to order quite by chance, as NO e-mail was sent on that occasion. There needs to be a system whereby customers can reserve an item for (say) 24 hours once they have been notified of stock, so that those who have been waiting a long time to order are not overtaken in the Q by late-comers. | service words | e-mail
Currys | 21158807 | 2021-02-04 12:04:49 | Really nice to get a 65"tv great viewing experience - uhd really something. I did a lot of reviews and searches and compared to other manufactures. Still like Sony. Pairs well with the sound bar. Menu is good and built in freesat improves the quality over terrestrial tv. On HD satellite receiver this TV really comes into its own. I have external satellite along side built in freesat.     Pretty good for day time watching colors are bright and vibrant with excellent viewing angle. This is a large TV so you will need help lifting and setting up. | service words | reviews
Laptops Direct | 21241188 | 2021-02-10 21:22:40 | To date my experience with Laptops Direct has been satisfactory. My Laptop was delivered when I was told it would be.  However having experienced issues with my Laptop from the moment I started using it. One aspect of the experience I have not enjoyed, is Laptops Direct requirement for you to take up any issues you have with the manufacturer directly rather than themselves.   I have contacted the manufacturer as instructed, but as yet they have been unable to resolve my issue. I will therefore be escalating the issue directly with Laptops Direct. | service words | have not
Currys | 21237691 | 2021-02-10 13:48:20 | It took about 2 weeks for the delivery of the kettle and toaster. The toaster was faulty, I contacted Currys who were very helpful. Arranged for collection of the toaster and received an email to say that a replacement was being arranged. Two weeks later and I still hadn't received a replacement. I contacted them again and was told the toaster is out of stock and won't be in for another 10 days! I requested a refund and was told no as it was bought as a bundle. I had to arrange for the kettle to be collected for a full refund. Some customer service! | service words | email
Appliances Direct | 21240718 | 2021-02-10 19:12:58 | I had paid for installation, but the guys couldnt remove the old semi intergrated one. Not there fault ,had to contact kitchen fitter. But they apologised phoned their company to explain,then advised me to contact customer services,which i did and explained the problem. very helpful lady ,checked details and informed me that monies for installation and removal would be returned to my account, which it was in just  a few days. Always kept informed about delivery ,  Have bought from them before,always pleasant and helpful would definatly recommend them | service words | paid
Currys | 21168642 | 2021-02-03 10:27:40 | Ordered the tv chose a date for delivery and paid my money. 10 minutes later I received an email confirming my order but with a different delivery date and which wasn't convenient. Filled in the form to cancel the order, currys said someone would call me back no one ever did, tried calling by phone but you have to jump through hurdles to get through, I gave in after 30 minutes, complained to customer service still nothing, currys customer service is disappointing to say the least in the end we accepted delivery but will not be buying from currys again. | service words | paid
Currys | 21158658 | 2021-02-04 15:16:28 | I entered my full address but the information passed to DPD was missing my flat number. This means 2 failed deliver attempts just because the delivery person didn't know which flat it was. It looks like the address was chopped because the address line was too long. A character limit should be enforced on [NAME]'s website. I tried to update it with DPD with no luck. I tried the chat on Currys' website and after waiting for about 20 minutes, they said I need to call a different number. Nobody answered this number. Honestly, a really bad experience overall. | service words | failed
Currys | 21235020 | 2021-02-10 10:52:11 | Great for this product , but 2 weeks before this i ordered an xbox x instore. The unit came i tried to pick it up and was told by the staff in wolverhampton which i worked for that its not ready on two days when i new it was [NAME] got a refund due to how i was treated.A former boss new it was me and treated my very poor refusing to give me the item i paid for.I wont buy from currys [NAME] ever again.Shocking how they treat people.And ikf im honest unless i cant buy it anywhere else i wont buy anything again from currys due to how i was treated. | service words | refund
Currys | 21198629 | 2021-02-05 14:30:44 | Item was not not delivered on the promised delivered date and had to ring customer services which was very very complicated to get to the right area and took an age to answer the phone only to told they were out of stock and I should receive delivery in 10 days time. Once again it did not arrive went through same murderous process to told again the item was still not in stock and I would be notified when in stock and to ring and chase again when this was received which I did was told it would be delivered the following Monday which it did duly arrive on. | service words | not delivered
Laptops Direct | 21160601 | 2021-02-04 18:23:38 | At the time of purchase, only the 512 GiB SSD was available: it would be helpful if 1TiB SSD version was more widely available. For some reason, the LeNovo keyboard layout switches the conventional position of the left hand Fn and Ctrl keys which can lead to miskeying when touch typing. The touch pad sometimes copies and pastes text when accidentally pressed (although this may be due to an issue with Linux drivers rather than the touch pad itself). A third USB3 port and functional full size SD card reader (slot present: unused) would be useful additions. | service words | present
The Jewellery Channel | 21212636 | 2021-02-07 12:48:21 | One of the stones fell out within hours of wear. As I was going through the horror of having to get my beloved dog put down and arrange his funeral I was slightly over the 30 day returns policy, which apparently includes faulty products. I was told no refund and to jump through hoops to get it fixed via them at questionable cost. It is all a big, expensive joke. Rubbish product. No humanity, just about money. No Refund. No customer care. Now I don't even want to know what they say now. I've been loyal customer for years but will never shop with TJC again. | service words | refund
Currys | 21168380 | 2021-02-03 10:15:19 | The customer service was very good, I had a facetime call with a customer support agent and that was brilliant and quickly answered!  I could not get my old laptop fixed due to covid so brought this one as mine was 9 years old nearly.  The only thing that was not easy was the app to pick up, I arrived and logged in and it said there was a queue which there was not however, the guy on the door was very helpful and just took the order number and delivered the laptop to my car boot!  Just did not work for me as the person that arrived after me, it worked for. | service words | order number
Currys | 21199120 | 2021-02-08 11:57:35 | There is limited room for larger items on the shelves of the fridge door.  It would of been nice to have small freezer compartment for ice. Day 1, I filled the water compartment only to discover there was a tiny leak which led to a wet floor. It took ages to get thought to Hisense customer services to report the fault & I was told the part would be ordered & someone would contact me once it was in. Over 3 weeks on & i am still waiting for a call back & still no part received.  Obviously I have not been able to use the water dispenser since it was delivered! | service words | customer services
Currys | 21204854 | 2021-02-06 11:51:17 | the bundle sold with my computer didnt work on the computer as not compatible even though this was upsold to me. when i contacted Currys i was told I was incorrect this did work on the computer even though i had the manufacturer telling me it didnt. i was cut off mid conversation three times as well as having my email ignored. i eventually got a refund as the item was incompatible but no explanation or apology. I went to currys pc world as i though i could trust their expertise. However they are USELESS and the same products are available cheaper elsewhere. | service words | email
Currys | 21218440 | 2021-02-08 11:47:40 | As your plan account holder it was easy buying on line but for some reason the confirmation email I received about the delivery address was number 22 instead of 23, when I noticed the mistake made i tried to rectify the mistake on line but no option, I also went through customer service but to my surprise they were unable yo help me and even blame me for the mistake, in the end it was delivered to the wrong address and it was such a hassle before I was able to get it . I think that was a very bad customer service for not been able to solve such a minor problem. | service words | email
Currys | 21205982 | 2021-02-06 13:09:38 | Terrible customer service. Given the fact it was bought as a gift, it went faulty within 2 weeks of actually using it. Called Currys who said you are  out of the 30 day period, by 2-3 days. Tried to start my warranty from the day i purchased it online rather than the day i collected it too. Currys would not entertain any request to exchange for a replacement given that the whole world has changed its exchange policy to take into account the [NAME] restrictions. Service rep kept repeating the same warranty line over and over again. I WILL NEVER BUY FROM HERE AGAIN! | service words | gift
Currys | 21182813 | 2021-02-06 13:41:57 | Once I found there was a fault with the toaster it was extremely hard to contact curry's, tried virtual assistant rubbish, couldn't contact the the via telephone, eventually I arranged a pick up in store but I would have to wait for a replacement which is not acceptable, I have purchased a new toaster and will be contacting the manufacturer direct to arrange for the refund on this faulty appliance, shame I won't be using curry's again, as I need to purchase 3 new kitchen appliances and a laptop, but customers first impressions always count and curry's let me down | service words | refund
Currys | 21237490 | 2021-02-10 13:36:12 | Very poor experience of getting a replacement item. Dps were extremely slow in scanning the item. Delivery of a new replacement one took over two weeks in spite of me telling customer services that I needed it for my work asap. Nobody seemed to be able to do anything to speed up the delivery. Eventually when my replacement item had arrived at the store on the 1st February, I did not receive any notification of this. The customer services contact lines are very poor. I have never come across a company 'help' line where it has been so difficult to speak to an adviser. | service words | did not receive
Currys | 21229756 | 2021-02-09 15:46:09 | [NAME]'s are keen to sell you something but their after sales support is abominable. I took out the insurance to pay monthly forever and was told any problems and they would come to my house and repair or replace. They refused to come out so I had to take the machine into the branch. They told me it was irreparable and I would get a credit. The credit was less than I paid for the machine and was only equal to the that amount I had paid on my monthly insurance premiums. If you buy anything from [NAME]'s never get the insurance and don't expect good after sales service. | service words | paid
Currys | 21205576 | 2021-02-06 12:39:48 | I asked for installation and removal of old dishwasher. Men said that there was no water stop so could not do either. They did not look properly as there IS one but simply left the machine and went.  I have therefore had to pay an electrician to do the work and also have had to arrange the removal of the old machine.  I asked for a refund by letter dated 9th January to your offices at  PO box 1867 in Sheffield but have heard nothing.  I only purchased this from you because of the installation and removal being in my late 70s and am very disappointed with the outcome. | service words | refund
box.co.uk | 21204372 | 2021-02-06 11:20:48 | Item delivered early within time frame and product excellent, unfortunately became faulty after 3 days. Arranged return and informed would receive replacement after 2 then 5 then 7 days of investigation, so finally after 11 days and being financially out if pocket, due to loss of premium game content which was lost due to delays, I was informed would receive replacement, to then be told out of stock even though when replacement ordered stock was showing on website. Finally given refund which I used to get replacement, direct from manufacturer also getting better deal. | service words | out of stock
Currys | 21158369 | 2021-02-06 17:13:45 | Shocking customer service. I asked  one of their "experts" on live chat for advice on the minimum spec I required to run a program as my knowledge is limited. The 'expert' ran through my requirements and told me this had a graphics card far superior to what I needed.  I ordered and it doesn't run the program properly. On further investigation and asking on forums I've discovered that this graphics card is inferior to the one I said was a minimum requirement. I have now emailed curry's twice to raise the issue and haven't even had a reply. I will never use curry's again!! | service words | emailed
Appliances Direct | 21207782 | 2021-02-06 16:30:31 | Where to start! How about when I ordered the product in October 2020 and after numerous phone calls (being on hold for an average 15mins) being told it was coming into the warehouse. They refunded shipping charge but 2 months later still no dishwasher. I had to order a different dishwasher because the one I ordered (which they said 446 were coming in) wasn't in stock. So I paid the extra for a model I was told was in stock. A week later no dishwasher so I called 30mins later I was told oops there was a mistake and it isn't in stock yet but they might be getting it in soon. | partial match,service words | 44,still no
Laptops Direct | 21170255 | 2021-02-05 08:10:09 | Originally ordered and paid for the laptop on the 5th January and was informed that delivery would be on the 8th. After some delays, I received it on the 13th. Not the end of the world, but it was annoying and inconvenient. They gave me a small refund against the delivery charge. They were apologetic prior to delivery and ensured that the 13th was actually achieved (there was a chance that it could have been delayed by a further day but they sorted it, which was good). There product range and fair pricing mean I will consider them again for similar purchases in the future. | service words | paid
Currys | 21240075 | 2021-02-10 17:08:31 | The handle was missing meaning the item had to be returned. The on-line information was a bit lacking, it was hard to work out if a vacuum was a small or large appliance.  There was no option which fit my reason for return. The email from [NAME]'s confirming collection told me to check returns address label was applied but no returns label was provided with the item.  Gven the enormous phone queue for customer services I was lucky to find a forum where a woman had advised that dpd would bring the returns label. The vaccuum was efficiently collected and a replacement received. | service words | email
Currys | 21158960 | 2021-02-04 18:11:45 | customer services was shocking must have wasted several hours on the phone to them or in a Que, you are told to use the online chat wait for hours they cant help so you then have to call and wait for hours.  Then to be told I have to call the manufacturer as there is a fault.  I bought the [NAME] from currys but they tale no responsibility I then have to waste even more time on hold to the manufacturer (why is that my responsibility).  When asked to be put through to complaints they hung up on me,  when giving back feedback in text survey they took me out of the survey. | service words | feedback
Currys | 21205395 | 2021-02-06 12:33:19 | Lap top was not delivered when it said it was after contact the virtual assistant several times I reverted to calling a customer service adviser who found that my order had been lost. The customer service adviser found what the issue was the product had been dispatched but had not been given a tracking code. They ordered another product for me and this was delivered within 2 days. I found it very frustrating and wish I had called the advice centre before as the queues for the virtual assistant were very long and I was told they had reordered my lap top but I found they had not. | service words | not delivered
Currys | 21199294 | 2021-02-05 15:47:43 | I wanted to buy another washing machine but found it impossible to arrange a delivery slot. After speaking to customer services I was told there was a glitch on the system and to try later. This was not true, really you had run out of stock.  Also in order to register my guarantee I had to phone a number to obtain a code, here I was pressed strongly, almost bullied to take out further insurance. After several minutes I said I didn't want this and asked for my code. I was then told this was old paper work and the code didn't exist anymore. I thought this appalling customer service. | service words | out of stock
Currys | 21179256 | 2021-02-04 11:13:35 | I needed to make an emergency purchase which is why I chose [NAME]. The website was easy to navigate, although the demand for affordable laptops meant the choice was minimal. but after selecting the most reasonably priced and suitable item, the process of purchase and delivery ran very smoothly. I was kept informed every step of the way and I have received several courtesy emails since, all were non-pushy and this is a massive bonus, I chose not to take out extra cover, and there is nothing worse than a company pushing its extended warranty, glad to say I was asked once and no more. | service words | emails
Currys | 21175822 | 2021-02-04 18:53:08 | Perfect for my 10 year old daughter for her homeschool work. She uses Teams on there and also enjoys playing [NAME] on this too. She absolutely adores this machine, and loves the fact it's blue. Fast and effective laptop. Battery life seems great. Touch screen is very effective and is an added bonus (although my daughter can be precious and doesn't like to use it due to finger prints on the screen). As a parent I am impressed too. We are an Apple kinda family, but she wanted a HP so I looked at this one for her and I must say I'm very happy with it too, especially for the money paid. | service words | paid
Currys | 21219801 | 2021-02-08 13:19:13 | This is a review of the retailer rather than the actual product. Two weeks after ordering this I had to cancel my order as I never received a shipping confirmation email nor the actual product. Trying to reach customer service was an absolute nightmare as there is no contact number or email address on their site. Probably removed due to the [NAME] high demand. The 2 attempts  with the live chat was a waste of time (waited 30 minutes and was then thrown out of the queue both times) I gave up. Now they have the audacity to ask me for a review... Well here it is: C urrys are time wasters! | service words | review
Currys | 21185875 | 2021-02-07 14:53:38 | Wife really loves her new watch. I bought this watch for running mainly being out on the roads running with phone in pocket is not comfortable so got watch. After spending hours reading reviews about which watch to buy this one did all i wanted it to do and it does and loads more! Very impressed with it. The biggest criticism was the battery and was expecting the battery not to last but it does....lasts day and half and changes again very quickly. Cannot fault this watch at all! Can't believe how much is cramped into this watch and setting it up was easy to the phone did it all for you. | service words | reviews
Currys | 21157393 | 2021-02-04 13:00:54 | Neat little printer, good speed and quality. Fairly straight forward to setup although was a little bit confusing, manufacturers seem to all like you to connect using web registration, not as straight forward as connecting by a USB cable or just inserting a disc etc. I ended up manually inputing my wifi settings into the printer - which would have been simpler in the first place. The app they gave me just hung in the end. Don't be put off though as all the manufacturers are now doing it this way, my fathers HP printer was even worse, I have no idea how he would have set it up by himself! | service words | no idea
Currys | 21198689 | 2021-02-07 10:30:27 | The [NAME] constantly drops; it's down for a few minutes every few minutes, rendering the laptop useless. HP support have been friendly, but unable to resolve the issue.  I have plenty of other devices on the network (including other Chromebooks), and none exhibit this problem. It's fine plugged in over ethernet.  I see other recent reviews mention [NAME] problems, so this doesn't appear to be limited to my machine - perhaps it's a bad batch?  If the [NAME] worked, this would be a good machine at a good price, but unfortunately, it's unusable with these problems.  Returned for a different model. | service words | reviews
Currys | 21205934 | 2021-02-08 08:32:48 | The machine doesn't heat up the water properly. I used pods instead of washing powder and the pod hadn't dissolved when I took the washing out - it had just stuck to my sheet.   On another load it didn't rinse very well so the white pillow case was purple because the washing liquid I used was purple.  Today I've had to put the same washing in twice because when I took it out it smelled like wet dog.   The 30 minute cycle is useless. It doesn't seem to use enough water to clean anything.   I paid a bit more for an AEG thinking it would be good. I'm not impressed at all and won't buy AEG again. | service words | paid
Currys | 21221541 | 2021-02-08 15:40:56 | Laptop ordered on 1st December 2020 but when received and switched on it had a defect.  [NAME] was returned on 29th December 2020.  Contacted Currys on 16th January 2021 and was told replacements are out of stock  (no update from Currys up to this point).  Requested a refund.  Was told this would be sent within 5 - 7 business days.  Now 8th February 2021 and no refund.  Currys has told me three times now that a refund would be issued in 5 - 7 business days but this hasn't happened.  I have no confidence a refund will be issued and I note many similar complaints have been made by other consumers. | service words | out of stock
Currys | 21231038 | 2021-02-09 20:35:59 | I spent absolutely ages researching mid-range laptops for my daughter to use for homeschooling. To be honest this wasn't my first choice but as the Acer I wanted was out of stock and following advice I chose this and I'm very pleased I did. My daughter is really happy with it after a month's intensive use - it's fast and does everything she needs it to do for schoolwork very competently and general internet browsing. The camera is excellent too for live lessons. Only the purple colour was left in stock and my daughter was initially sceptical but now she loves it! Very satisfied with my purchase. | service words | out of stock
Currys | 21178440 | 2021-02-04 10:30:51 | Very poor. Customer service is not readily available and extremely difficult to first if all find and then actually connect.   The virtual assistant is annoying beyond belief and no help whatsoever.   Paid for advance deliver and didn't turn up, then item is cheaper the next day, then finally turn up and machine is not what we expected in terms of product.   Tried to contact customer service again to no avail.   Have been waiting for this request for review to finally air my concerns.  My only other option failing this was social media as this seems to be the only way to get a response these days. | service words | paid
Currys | 21172131 | 2021-02-04 19:02:03 | How it handles Zoom. The screen has gone blank and unresponsive several times; when this doesn't happen the performance is still reduced (especially when screen sharing), the fan comes on fully (even though the room I'm in is not very warm) and it just got through about 60% of the battery life inside of 2 hours. I think this is shocking when the advertised battery life is what 10-12 hours?!  On sleep, probably...    My old AMD laptop was slow; this is faster without a doubt most of the time, but it seems to be vastly more affected by running [NAME] and probably other things that use more memory, CPU, etc. | service words | advertised
Currys | 21195800 | 2021-02-07 11:28:46 | I bought my gaming laptop and it stopped working at all after less than a  week after playing only one game on it that it should have handled without a problem, it got very hot very quickly and wouldn't work at all the next day so I have had to return it and get my money back (which I'm still waiting for).  They did send out a courier to pick it up from me and return it. When I checked the customer reviews for this laptop (Acer Predator Helios 300) they in fact had the reviews for a different Acer gaming laptop ([NAME]) to the one I bought, I only noticed this once I had started the returns process | partial match,service words | 00,still waiting
Appliances Direct | 21206598 | 2021-02-08 08:44:58 | disappointing product used if for a month now the humidity sensor is placed in a way that it gets false readings switching of the compressor way too early  It doesn't work very well it will only work longer if you set the humidity to be a lot dryer then you can use it to dry out a moist room. All in all the sensor needs to be mounted on a different location where it cant get false readings misleading the actual relative humidity of a room    the water bucket also needsd to be redesigned so that it can be placed back in alot more easiler instead of having to use firm brute force to seat it back into it possition | service words | misleading
Currys | 21213994 | 2021-02-08 11:40:35 | Games are very pricey and to be completely honest, they haven't got a hell of alot of choice for me!  The ones they have on special offer in store are pretty poor too. Nintendo really need to drop they're prices on the games and release some new ones! How many years has mariocart 8 been out now?? Console is a reasonable price if you can get one with a bundle.... Another thing, battery life is okay, but for me, in this day and age, isn't as good as it could be!! Nintendo have already re-release the [NAME] with improved battery so why is my New switch lite running out of battery when my other half still has 30%+?? | service words | haven't got
Currys | 21186231 | 2021-02-07 19:33:16 | Curry has a policy where they price match. I asked them to review a cheaper price that I found, and adjusted the price accordingly. I know that they are busy, but it would have been nicer if they would have got back to me a bit faster (it took a few days). People always blame the [NAME] situation for things taking longer...the one thing that the [NAME] has done is put a lot of skilled people out of work. So, if companies are really that busy, then they can afford to take on more staff to deal with enquires...which will lead to sales. This does not only apply to Currys, but to many companies I try to purchase from. | service words | review
Currys | 21150086 | 2021-02-03 14:02:31 | No communication from currys since I have decided to return my item. No emails calls or texts to confirm time of collection of item. Parcel then refused by driver for no legitimate reason then had to arrange pickup again 4 days later. Again no communication about pickup. The same driver then accepted the parcel and took back. No feedback AT ALL about my refund in over 2 weeks absolutely apalled. When i call customer service they do not know when it will be refunded and cannot find the right info. When calling customer service there is also no direct line to contact returns team. Not happy with the service at all. | service words | emails
Currys | 21160585 | 2021-02-04 10:29:43 | Ordered a cooker and fridge freezer to be delivered to a 91 year old lady, we were being there to accept delivery and arranged and paid for a delivery slot of 1 to 5 pm,  at 11 am we received a phone call from the driver saying he would be there in 15 minutes, it caused untold stress and anxiety as we were 30 minutes away, we dropped everything and rushed over, a second call from the driver asking how long would we be, he had lots to do and couldn't wait much longer only compounded the pressure on us, this is not an experience we would like to repeat, and to pay for a specific slot and it be ignored is a disgrace. | service words | paid
box.co.uk | 21213978 | 2021-02-08 15:38:26 | This website i have to say seems kinda dodgy at first glance, and i was very skeptical. However my significant other bought their laptop from here to at an amazing price and worked great so i thought i would take the plunge. Only issue i had with this website is that my bank blocked the payment as they also thought the website was dodgy, i had no issue actually with the website themselves though, checkout process was really easy to go through, and now that i have bought from here i absolutely will! will tell others i recommend this website to to still be cautious though, as other reviews have stated they had issues. | service words | bought from
Sony Import | 21187209 | 2021-02-05 16:23:31 | I have had the camera a week. I purchased it from Park Cameras with a very good discount and £80 cash back from Sony._x000D_ After considerable research  I  came to the conclusion that it's features it's price and the excellent reviews were a good reason to buy._x000D_ The camera does not disappoint, light, and easy to use in both manual and auto mode._x000D_ Over the past 20 years I have owned [NAME] and Panasonic top end cameras, and this is the first Sony ._x000D_ Colour accuracy is excellent as is audio quality._x000D_ For those people who are looking for a small top end 4K camera packed with features, I have no hesitation in recommending it. | service words | research | retailer_specific_comments
Currys | 21197320 | 2021-02-05 12:53:23 | Absolutely awful!!! Ordered this product to be delivered within 5 days, still hadn't recieved them 10 days later. [NAME] up they said they would send them next day delivery, still didn't come the next day and came the day after... opened them up to find completely the wrong headset! [NAME] up again to be told they didn't have any in stock to replace them or anything similar. Had to wait for them to collect the the wrong set they had sent out which then got lost for a few days so couldn't refund me, eventually got a refund. I had put in a complaint and asked for a manager to contact me still waiting for that 3 weeks later!!! | service words | recieved
Currys | 21176549 | 2021-02-06 18:46:38 | The description of it being a "smart" blu-ray player is slightly misleading.  The number of apps available is very limited with no option to install or upgrade to other apps or streaming services.    When using the menu to navigate the streaming services its very clunky and slow and quite often doesn't not register button presses on the controler.  This may of been a good blu-ray player 10 years ago but is sadly lagging behind what is expected of a smart blu-ray ayer now.    I would suggest doing a bit more research, and maybe spending a little more if you are looking to buy a blu-ray player with combined smart features. | service words | misleading
Currys | 21175141 | 2021-02-03 18:31:04 | Ive been buying different products from Currys sometime ago, would say over a decade. Owing to current pandemic it was difficult to contact customer services. The virtual assistant would respond that the questions I'm asking they are unable to provide the answers to my questions. I should speak to customer services.     This is understandable as in the past it would have been easier  to speak to customer  services.                                                 As a long standing customer of Currys I went ahead wth purchasing this new product of which I'm satisfied.  It has met my expectations. This was delivered on time. | service words | questions
Currys | 21217150 | 2021-02-08 10:39:28 | Customer services said I had to fill out forms online when item was smashed on collection. I then had to take it back to the store which is 45 minutes away resulting more cost and time for me. On arrival and waiting outside for a further 35 minutes I was told that my refund would take 3-5 working days. This is not great when you need the money to buy a replacement item! Overall I am disappointed. I understand the current circumstances  are restricting certain things, however, I do feel that if an item is faulty there should be an instant refund so customers can buy an alternative as they do not offer you this at the store. | service words | refund
Currys | 21212691 | 2021-02-08 15:33:36 | 1.  Screen was supplied as being suitable for VGA connection.   There was no VGA connector cable supplied with the screen.  Very annoying in the middle of a lockdown  and I was connecting to an older PC with only VGA connection available. I could not use the cable from the screen being replaced as it was hard wired.  Several days lost waiting on the delivery of a cable.  If it is advertised as VGA it should be supplied with the correct cable; not just the HDMI cable which is useless for me   2.  The automatic adjustment of the screen is not quite right as it blanks out the top Cm or so of the screen leaving it difficult to use | service words | advertised
Currys | 21201337 | 2021-02-06 00:03:53 | Our first delivery had to be returned due to a defect. It was a horrendous prices with countless calls over days, no one took ownership of the problem. I was told to contact manufacturer who I didn't have a contract with ... the retailer is responsible not the manufacturer.  When eventually [NAME] accepted I had a legal reason to return it I was given more hurdles to jump over. Eg I had to go to the fridge, remove the drawers to access a model number not on the paperwork. This isn't easy if in a wheelchair ... but I waxto,d that without this number I couldn't return the defective machine.  Customer service at its worse in my view. | service words | retailer
Currys | 21235606 | 2021-02-10 11:28:51 | The appliance was delivered on time and the packaging appeared in perfect condition. I refused the offer of the delivery crew to unpack the appliance because the area in the garage where the item was going required levelling. When the packaging was eventually removed it was found that there was minor damage to one edge of the lid. The damage was slight, and as the unit will always be sited in the garage it was decided not to complain. In operation, the mid setting of the thermostat maintains a constant -18 degrees. The unit is almost inaudible in operation. I would 100% recommend the appliance, but get the crew to unpack it for you! | partial match | 0
Appliances Direct | 21198893 | 2021-02-06 23:35:21 | 2 points actually. I find it incredible that this is not mounted on castors and that you have to buy them as they are a necessity. Secondly, what you don't realise is that without them they leak onto your carpet, at least mine do, both of them. In fact one of them I've had to place inside a plastic container as the carpet became absolutely soaked. I emptied something in the region of 2 litres of water in the last 2 weeks out of it. The other I've mounted which appears to solve the problem. I don't know why but interestingly, in both cases, when placed on the carpet, ice formed underneath the dehumidifier so it was stuck to the carpet. | service words | Don't know
Sony Import | 21188250 | 2021-02-05 12:26:34 | Bought this bridge camera as fed up with changing lenses on previous SLR digital Cannon._x000D_ _x000D_ Many photographers buy SLR's with large telephoto's and wide angle lenses which are hardly ever used or necessary and are bulky expensive and heavy to carry around. Changing lenses can also become a pain._x000D_ _x000D_ I bought the Sony RX10 ii instead of the iii or iv as i am not a fan of touch screen operation and at £780 after cashback a great price for a quality camera._x000D_ _x000D_ The still pictures and video on this camera are excellent and as a fairly light weight all in one camera you will struggle to find a worthy competitor unless you pay well over £1200. | partial match | 0 | price_info
Currys | 21222181 | 2021-02-08 17:25:33 | I initially was unsure of whether the difference from 75hz-144hz would be worth the additional cost having only have used a 75hz monitor in the past. Needless to say I would 100% recommend going for a 144hz display! Do not neglect the capabilities of your system by purchasing a lower refresh rate display! It is sooo smooth and offers a much more pleasing user experience. The IPS panel is also a huge pro as it offers an excellent colour accurate experience with an excellent dynamic range and a good contrast ratio at a very low latency! All of this bundled into a very competitively priced package from a well known brand! Awesome monitor! | partial match | 44
Currys | 21219590 | 2021-02-08 13:01:07 | The android tv is sluggish as hell, dont even try and use the google assistant it pretty much just freezes up when you press the button on the remote. Whatever hardware is running android behind the scenes on this TV is really underpowered. If you want the android tv experience id suggest opting for the lastest chromecast or even a Fire Tv stick. TV seems to get stuck every few day and has to be shut off at the wall socket. It doesn't actually ever shutdown unless you go into the menu and tell it to restart.   The freeview interface is really dated. Overall a poor user experience. Looks pretty good if youre just using it for playstation/xbox. | service words | fire
Currys | 21224513 | 2021-02-09 09:10:25 | We have bought from Currys many times over the years both in store and online. The only grumble I have about this experience is we had no message advising us of delivery date. The first we knew was a phone call saying they were 15 minutes away. This was 7am on a Saturday morning! Luckily we were both at home but the delivery guys wanted to leave the cooker on the end of our driveway. Husband asked that they bring it to the front door. This has never happened before and I can only put this down to [NAME]. I did email Currys, mainly because of the lack of advise of delivery date, but have had no response. Poor customer service from Currys this time | service words | bought from
Appliances Direct | 21235222 | 2021-02-10 11:39:47 | I had a real struggle with sorting the timer. I read instructions over and over (even took them to bed to read) All the bits were straightforward except the timer!! Sorting the start and stop times and fixing the clock were not for the faint hearted. It all ' jumped' on to the next bit before I could get it right!!! Maybe my fault -- I wouldn't necessarily disagree!! but, I eventually (after calling it a few choice words!! and finding it would start and then stop within about 10 mins) got it on to 'continuous' and worked with that and then switching it off when I was ready. Love it overall but that 'timer'   !!!!  Will work it out in due course!! | service words | got it
Currys | 21226626 | 2021-02-09 11:06:45 | When I picked up the laptop from Tamworth the signage was misleading telling me to stay in my car but no-one came to me so I had to go into the store.  Then the girl was too busy texting to offer any service and I had to ask for her attention several times. The laptop broke after 2 weeks, I was told I would have to wait 10 days for a replacement.  The laptop was picked up the following day by DPD and I have heard nothing since from [NAME]'s.  I've tried to call several times but can never get through.  The whole thing has been a nightmare and in the middle of trying to work and home-school three children at the same time.  Very poor service [NAME]! | service words | misleading
Currys | 21201289 | 2021-02-07 14:43:39 | Placed order online and paid for next day delivery and paid extra to take old fridge away . Told an email would be sent confirming delivery time never received response . Had to contact [NAME]'s via webchat was 122 in queue so took a while to be informed fridge would not be delivered the next day and no idea when it would come to wait for an email response.  Did receive a refund for extra payment made for next day delivery and received a message it would be delivered the following day (2 days) . When it arrived team said they had no record that they were to take old appliance away  and asked for proof . Did eventually take it away - what a shambles | service words | paid
Currys | 21207992 | 2021-02-08 08:32:46 | With this item it was all done online but in the past when we bought a Samsung larder fridge and freezer the experience was not so good. We paid to have a door switched and was assured the delivery drivers were trained and skilled in doing this. Not so! They had never attempted one before and had not been informed that they were down to do it. My husband seemed to have more idea than them, supplying them with the tools to do it. A part of the handle broke which we had to wait months for. We do not blame the delivery men but [NAME] for taking £35 for a job my husband could have done and would have done had it not been for invalidating the guarantee. | service words | paid
box.co.uk | 21233790 | 2021-02-10 09:43:53 | Overall rating was a 1 just due to box sending a faulty machine out.....Sent me a faulty machine, when I asked for door step replacement was told none in stock, not sure when they will get same laptop back, maybe they won't ever get them back.... [NAME] it on covid etc etc Customer service was not good.... all they wanted me to do was return the laptop for a refund...leaving me with a wait for the refund and no machine...had to finally send laptop to be repaired by Lenovo.....be warned stay away from this company....just not helpful at all.... my experience and my opinions are my own but I'd never buy from them again.... they don't care about customers... | service words | none in stock
Currys | 21196568 | 2021-02-07 11:03:11 | 1. setting up took longer than expected, so put aside about an hour if you are setting it up for computer as well as handheld devices and get a printer USB cable as well as it does not come with it 2. at the beginning it has a couple of times not shown up as available while it was actually on and had to be restarted but this issue seems to have now gone away. expect this if you are adding more devices i.e. smartphones, PCs with the necessary HP printing plug-ins to your network but it should cease after a few occurrences. 3. not sure if the power button on the back of mine is broken or not but it does not power on/down, so it needed the socket off for that | service words | not shown up
Currys | 21229992 | 2021-02-09 15:40:46 | Well worth the upgrade from my old 32" 1080p tv. Picture is truly stunning with jaw dropping clarity watching old shows like Columbo and original Star Trek. Surprisingly good sound quality too  using built in speakers. Easy to set up and use with good remote and help menu's. A good number of hdmi and usb inputs (Have an xbox, a switch, virgin box,  soundbar and led backlight in at present). Haven't explored all the features yet and still discovering new things. Originally chose for next gen gaming but still cant get hold of a console, that said still looks amazing with old consoles. An expensive buy but overall worth it for the quality, can't stop smiling. | service words | present
Currys | 21231288 | 2021-02-09 20:23:12 | Camera was delivered promptly, but the memory card, ordered at the same time, did not arrive. (To use the camera I had to buy a card from Argos. Picked up 20 minutes after ordering). Customer Service told me that due to "high demand" there would be a delay of up to "a few days". Nothing had arrived a week later, so Customer Service was contacted again. (This was an online 'Virtual Assistant'). This time the service was fast and slick. The missing card arrived the following day. I had to do all the chasing. I didn't feel valued at all. The camera and twin lens kit was very competitively priced at [NAME]'s though. About £200 less than some other big-name sites. | partial match,service words | 00,did not arrive
Currys | 21159807 | 2021-02-04 12:02:41 | At the final part of setting up entering password could be improved remote control is the weak part   selection of channels can have a lag so you have started again, not good also Netflix is a bit jumpy even though it is got same wifi as my tablet which Netflix operates perfectly finally the position for ariel cable and others is poor overall, also I am still getting a burning smell after 2 weeks I know you get a smell from a new tv but normally it burns off after a day or so. Basically its a good smart tv for the cost don't get the amazon version it's not good having to open amazon account to load up basic apps like Netflix also cheep feeling remote control | service words | amazon
Currys | 21151931 | 2021-02-03 10:37:18 | Currys offer a good range of products at reasonable prices and their website is relatively easy to navigate which makes for a pleasant enough shopping experience. With this purchase though I did have one quibble and that was the misinformation Currys supplied regarding delivery date. Upon purchase I received a confirmation email stating delivery would be on or before 5th January. I then received no word from them until an email was sent on the 5th to tell me the item had just been dispatched!  The dehumidifier wasn't received until the 7th and even then it was left at the wrong address (DPDs fault). Thankfully the addressee was kind enough to bring it to me! | service words | email
Currys | 21172503 | 2021-02-05 07:34:40 | It makes loud clicking noises throughout the cycle and you can't turn off the end beeping do we can't put it on overnight as we used to (tiny kitchen/tiny house). Too many prongs on the top rack so you can't fit many cups or glasses in it and the prongs are too close together to fit cups etc over the top. The cutlery basket is weird. If the bottom rotor is not in a vertical position (north to south) but horizontal (east to west) then it prevents the bottom tray from pulling out so you have to fiddle about under the tray to get it in position. The old model we had was much better. I don't know what they've done to this one but it certainly isn't an improvement. | service words | Don't know
Currys | 21184541 | 2021-02-07 14:56:20 | Terrible customer service. The laptop was faulty, unfortunately Currys didn't have an exchange to give me, nor did they offer a different replacement. A refund was offered, which they took 3 weeks to give me. The laptop was for my daughters home schooling and I had to wait 3 weeks to buy another one, disgraceful. Their customer service representatives kept telling me different things as to why I was waiting so long for my refund, I couldn't get a straight answer. A very stressful time waiting for my £700 back. Will never buy from them again because of this terrible experience. I'm not the only one who suffered, there are many online who have shared their experiences. | partial match,service words | 00,give me
Currys | 21225059 | 2021-02-09 09:49:24 | I had ordered back in Sept last year for 2 Laptops and 365, it took until late Nov to get Laptops sorted and until January to get 365 sorted. Some customer service were helpful, I had most success with messenger in getting things sorted. Webchat was next to useless as were most people I spoke to on the phone. Several emails/calls/webchats/messages and lots of time taken to get a simple order sorted. With the issues faced the Pandemic in the end was no excuse for the rubbish service. I dread if the Laptops go wrong and I have to deal with Currys again. There has been no offer of redress or goodwill gesture for all the trouble and time it took for me to get this sorted. | service words | emails
Currys | 21236856 | 2021-02-10 15:02:42 | I was employed by [NAME] for a three year period, I was forced to leave due to ill health, if this hadn't occurred I would probably be still employed by the company in one form or another. This then goes to show that of course there's a downside, but this occurs everywhere you go, but at least the product [NAME]'s is selling is top of the line, worth the money, there are good and bad staff members, but again this is natural if you are dealt with by a responsible employee the item will be sold to you correctly with all the advantages of the particular machine correctly explained and the member of staff will be able to answer any questions/worries you, the customer may have | service words | questions
Currys | 21202235 | 2021-02-06 09:24:42 | Me and my wife have bought ourselfs new computers from currys with terrible service. First my wifes computer was faulty then it took numerous phones call to rectify this, it two 2 weeks for us to get our refund and purchase a different comupter than the one we wanted which was very disappointing. And we had to travel 1 hour away to collect it from a store that had stock.  I bought a new phone from Currys before christmas and didnt turn up on the date that I selected, I was kept in the dark about it and had to call and ask if it had been delivered. I'd say the past 4-5 purchases we have made from Currys have had problems. If we can avoid it we will not be using you again. | service words | refund
Currys | 21213518 | 2021-02-07 15:30:50 | When I went to collect my computer I was given a blender with someones elses name on it, (same surname but different name), I told the staff I bought a computer but they told me they have already given it to me. I told them i didnt give it to me then the manager accused me of fraud telling me that the other fernandez was a member of my colombian mafia, I am spanish but in a very racist way he told me all hispanics are mafia and reject to give me my computer. After I record the incident on my mobile and I told him I will publish it in social media then he gave me my computer and ask me to leave insulting me. It was an awful experience. I will never buy againg from PC world. | service words | accused
Currys | 21232284 | 2021-02-10 07:11:42 | In this instance, the dishwasher wasn't installed correctly. They left a bung in the water pipe, so all the water backed up into the bottom of the machine. I had to pay a plumber to come and sort it. My kitchen was flooded, 4 times. I spoke to customer service, who were going to cancel the engineer that was booked...for 2 weeks later! And sort out a refund on my installation charge, neither has been done. I also wanted them to note, that the 'flood' feature had kicked in, when the  dishwasher flooded my kitchen, in case it affected the new machine in any way. I have felt very disappointed with curry's due to this. And it has put me off ordering my new fridge freezer for now. | service words | refund
Currys | 21175579 | 2021-02-03 20:08:18 | I ordered online because of Covid restrictions. Got to the store to find the store was closed. I called Customer Service & spent 1hr trying to get through.  Was told that the store had to close because of [NAME]. Went to the store the following week to collect the item to be told the item had been cancelled.  I called Customer Service again to be told that the information given was incorrect & the item was there. I told them I wanted to cancel because of the hassle I had gone through.  This was never processed. I then received another email to say that if I didn't collect my item it would be sent back to the warehouse and I would be refunded.   I have still not received my money | service words | cancelled
Currys | 21162339 | 2021-02-04 15:28:14 | Battery life only seems to last a couple of hours on low use not really a problem if keeping it connected to mains but could be if you needed to move the laptop around like if you were using it at school etc  would be good if it had an intel core i7 processor instead of i5 then it would be faster and work better with the graphics. Although it can play 4K really well the unit inside gets a bit nosy and I fear it may overheat if overused  might be a bit big for some and not as portable as a 13 or 15inch   would probably look somewhere else if you need a laptop for business or if you just need something simple for occasionally low use browsing web or messaging friends/ emails etc. | service words | emails
Currys | 21183687 | 2021-02-04 20:55:22 | The machine was delivered on time but not installed as the man said there was a problem and I needed a plumber to install it.  He said he couldn't disconnect the old machine so he couldn't take it away.  I told him I'd paid for installation and removal of the old machine.  He shrugged his shoulders and said 'you'll have to get your money back from Currys'.  I tried to contact currys on the web chat - what a farce!  Eventually I wrote to them asking for a refund for installation and removal that never happened.  They received the letter by 20.01.21. and to date (04.02.21) they have yet to even respond.  To say I'm unhappy is an understatement - so no, I won't be using them again! | service words | paid
Appliances Direct | 21180734 | 2021-02-04 12:33:37 | We thought the service was excellent and we were kept well informed about the delivery date. The appliance was well wrapped and the delivery men were polite and helpful and they took away our old appliance quickly and safely. We were very pleased with the price of the cooker but wished we had waited until after Christmas to purchase it as it had quite a bit off the price we paid. However on the plus side we didn't have to wait long for our cooker and as we had seen that some manufacturers had very limited stock of cookers we thought Appliances Direct had a very good choice with virtually everything being in stock and with a quick delivery date. We will definitely buy from them again. | service words | paid
Currys | 21211618 | 2021-02-08 15:03:12 | The person who brought it to click and collect area outside was quite rude and threw tv in car. I followed instructions in email. It said open car where item is to go and remain inside your vehicle until staff member has left. I opened rear door as tv would sit better on back seat. She threw tv in. And said really grumpily I'm not closing your door for you you'll have to get out. Well I was going to when she was gone as per email. Lots of other customers were hovering near their boot and chatting to staff. Yes I get that may be nice but it wasn't following the social distancing guidelines curry's emailed us. Maybe be nice to those respecting workers safety and treat their products with respect | service words | email
Currys | 21237007 | 2021-02-10 14:58:05 | It's not so much [NAME] that's it fault it's the courier company they use. In my experience I got a text at 12.50 saying I can expect my delivery between 11.29 and 13.29 then received a text after 14.00 saying my item had been delivered. As I had not received the goods which cost £400 pounds I had to call Currys and tell the item had not been delivered I was scared in case I was going be told by Currys that the item had been delivered the customer care attendant said not to worry as they had a few customers calling saying the same thing I received my item a day later. I paid for a service which I did not get as disabled person I find experience very poor and up setting that I had to go through. | partial match,service words | 00,not received
Currys | 21179332 | 2021-02-05 10:16:04 | customer care is great when purchasing a product and the response is instant but when I had a problem and needed to contact customer services I was left waiting to be connected to an agent for over 40 minutes.  Part of my order was missing but eventually it was sorted out.    I paid for tech support which I contacted as I needed help to transfer my data from my old lap top to my new one.  The agent did his best to help but he believed my memory stick didn't have enough capacity to transfer my data.  He recommended an external drive to do this and I purchased the product from Currys for around £40.  I still cannot transfer my data as there is a problem with doing so from Windows 7 to Windows 10. | service words | paid
Currys | 21211176 | 2021-02-07 10:55:13 | Terrible customer service from Currys. They delivered a damaged dishwasher which the installer said shouldnt be installed as there was a risk of it leaking. They then just cancelled the order. After going round in circles on their 'customer service' phone line and webchat. They told me that I would need to place the order again, but would have to wait 3-5 days for the refund to be processed. There was no offer of a compensation or priority delivery of a replacement. When I requested this, I was told there was nothing that they can do. Total waste of time and money for both parties. Would strong recommend not to use Currys. My ratings for the dishwasher reflect the fact that it was never received. | service words | cancelled
Currys | 21217360 | 2021-02-10 12:18:22 | The product did not work when it was taken out of the package and could not be used. Currys failed to respond after a dozen telephone calls where they kept transferring me to Candy. Candy just transferred me back.  All I wanted was them to replace the machine but they failed. They then sent me an email saying that I could not return under the on-line purchases legislation as I had run out of time.  They obviously cannot add up and are breaching the legislation I have purchased a Samsung from Hughes which works. I have issued a claim against Currys through "Resolver" and have made a claim through my bank for a refund. The retailer must abide by the law and improve Customer Service which is abismal | service words | failed
Currys | 21211002 | 2021-02-07 10:43:04 | I bought the item on 6th January & The laptop stop working on 6th Feb'21.  When I completed the return form, I got the email stating that its beyond 30 days. So, I need to contact knowhow team.  I contacted them & explained them that even i bought the item on the 6th Jan but the product i received on 9th Jan & its under 30 days return policy.  Without helping me, he has just transferred my call to customer service team & no one is picking up the phone & after 1 hour of the waiting on the call & I put off the phone.   I tried again but no one is answering the phone. I am going to try again on Monday & explained them the situation.  Let's see how they will resolve my problem.   Many Thanks  Mr [NAME] | service words | email
Currys | 21234899 | 2021-02-10 11:16:30 | [NAME]'s themselves have been good, it was the item itself which caused the issues.  One part of the service which was frustrating is that after speaking with tech team and arranging collection of faulty TV, I was expecting a replacement but heard nothing - I called 24hrs from collection only to be told that a refund was being made - I was not made aware of this or advised for this to happen. Had I know this was going to happen I would have ordered a new TV straight away, instead we were two days without one and to make sure I had a TV sooner rather tan later I had to pay a delivery charge otherwise I would have been 5 days without a TV...All because someone made a decision and didn't make me aware. | service words | refund
Currys | 21174040 | 2021-02-05 07:49:49 | The TV was ordered on your advice with a wall mounting kit. On receipt we found that we did not require the wall mounting kit. We set up the TV with difficulty having to use the Samsung help line as there is no manual with the TV. We then tried to return the wall fixing kit, but was told that because we had set up and programmed the TV we could not return the wall fixing kit, even though we had not opened it's package. This is ludicrous. We were told, the only possible way we could have returned it for a refund was if we returned both TV and fixing kit together, without ever turning on the TV. Is this sensible? [NAME]'s customer service personnel contradicted each other each time we tried to resolve the problem. | service words | refund
Currys | 21178279 | 2021-02-04 10:24:37 | Overall good, but when having to return item, collection courier emailed multiple times saying that delivery address should be clearly stated on package but Currys did not give any delivery address for returns of this small item.  Took a long time to negotiate the labyrinthine telephone customer service, but was unable to find a real person to speak to as all the menu options lead nowhere useful.  Then spent far too long on instant-messaging chat online to find out if I needed an address or not.  Was given an address for the return but my question (did I need one?) wasn't answered.  Too much time on chat spent trying to get past the AI, which was failing to answer my question.   Very frustrating and time wasting. | service words | emailed
Appliances Direct | 21199862 | 2021-02-05 17:04:50 | My kitchen fitting company informed me their supplier could not deliver this particular part to this part of the United Kingdom because of the artificial "border" in the North Channel the Irish have engineered. So they gave me a choice of downgrading to the non-LED version or waiting to March. I decided to try and source it myself and found Appliances Direct - a quick phone call and a "[NAME] proof" delivery was agreed - albeit with a two week expected delivery date just in case. Three days later I had the product - quite acceptable timescale.  I then used Appliances Direct for small kitchen  appliances - there was one issue with DPD damaging the package in transit but it was sorted 1 day later.  Excellent service. | service words | appliances direct
Laptops Direct | 21238953 | 2021-02-10 16:03:18 | I appreciate that I was able to return an item that did not meet my expectation. Having said that I had to spend 60£ to organize the return (£40 + £20 insurance). Monitors fall in the category of prohibited items for most couriers and therefore I had to contact some specialist which used UPS through a business account. I would have preferred if laptop direct organized the return for me (as they have a business account with ups) and charge me for it. Also, it took them 7 working days to scan the parcel which was delivered 7 working days earlier. Apart from that the staff on the phone was very helpful and I was refunded  also for the next day delivery charge that I initially paid when I place the order. Happy overall | service words | paid
Currys | 21215423 | 2021-02-08 08:43:22 | We are in lockdown so I ordered and paid online and went to collect it on the shop. The shop wasn't technically open so you have to wait outside. When I did there wasn't any queue. You either scan a QR code that is there ready for you or click on "I'm here" that's on your email. Once you do either of them you have to fill in your details and someone will come and give you the item. I will say that I'm young and good with tech and I found thar formulary a bit hard as you would have to copy the order number before hand (but you don't know that unless you've done it before) so most likely you'll have to go back copy the order number and start the questionnaire again. It's OK, but it's a little bit tedious. Apart of that, it's great. | service words | paid
Currys | 21208896 | 2021-02-07 23:44:00 | This speaker was bought as a gift for myself for Christmas a week or so before christmas I wanted it for work on my night shift and to be honest by the time i got round to using it in my workplace I realised it was no where near loud enough to fill the room I worked in  Due to the pandemic I knew I couldnt take it back to a store as they were all closed so I searched online and found a curry's email address, only to later find the address was a Ireland address :/ By this point I was way past the 14 day period of return I wish that particularly because of Christmas and the pandemic that the 14 day period was extended to say 30 days, this would have helped greatly as the speaker is still in perfect condition and so is the box it came in | service words | gift
Currys | 21207124 | 2021-02-06 14:50:38 | Firstly ordered a larger (and cheaper) TV from Currys.  Could not exchange due to [NAME] arrangements, so needed to obtain a refund and reorder a smaller OLED TV.  Website says fill in form and submit?  We still don't know what happened to it - Currys later said they hadn't seen it. Getting through to the right department for a refund was a nightmare - it took several days and only solved by one sympathetic agent who decided to share a phone number not available on website.  Once we got through, collection and refund process was impressively quick (money back in account within 7 days).  Point to note on reordering - finance deals do not apply to bundle offers (another item not on website).  New TV is fabulous and was delivered at the stated time. | service words | refund
[NAME] | 21212449 | 2021-02-07 12:30:51 | Staff member on the phone was very helpful and put two coats by whilst I drove over to try them on.  A different staff member was quite helpful when trying on the size 8 but didn't stay with me long to discuss or show other options. Staff member at the till didn't seem very happy to be price-matching but did do it. I had to order the size 10 coat for home delivery as there wasn't one in store. I was given a date of 8 days later for delivery but it took over 10 days after that to be delivered. I did have one email to say it was delayed but nothing further. The coat wasn't  packaged particularly well; it wasn't in the inner bag and the outer bag was ripped so my coat was clearly visible & poked through the hole. Thankfully, the coat wasn't damaged. | service words | email
Appliances Direct | 21197771 | 2021-02-05 13:23:59 | My first TV order was faulty and had had to be sent back which was a battle to do so and arrange for a replacement tv to come on the same day so we aren't without.  Then I brought a laptop that had to be sent back due to a faulty mouse and other issues. This was dealt with ok. Second tv arrived. Not 4K quality. Poor sound. Took ages to resolve. They blames a cable. Then sky and despite sending numerous videos and pictures in I had to get management involved who finally agreed with the picture I sent that something is wrong. This took a few days. Then ordered a third tv from them That they sorted and got delivered on the same day the new unit arrived. Hopefully this new tv is fine and we can enjoy what we originally ordered in the Boxing Day sale! | service words | is wrong
Currys | 21186811 | 2021-02-07 15:05:11 | Absolutely dire. Your website is rubbish, allowed me to add a switch to my basket, enter £90 worth of gift vouchers at check out and then an error message appears saying 'cannot process order'- however took value of vouchers off. No customer service number to ring. Had to use webcam chat, the staff have no personality or customer service skills at all. No product understanding. No knowledge. Please keep your website up to date, shouldn't be able to add items and almost check out if items aren't in stock. Managed to order this switch 2 weeks later. I work for a huge company, we've all been working from home since March 2020 and answer the phones in under 30 seconds. Curry's- you're provision is terrible. Won't be using again and not the first time. | service words | gift
Beko | 21230933 | 2021-02-09 17:19:18 | Unfortunately the buying process was not good, I paid AO.com to change the door handle but 2days before delivery they contacted me to say unable to do it because of covid ,I am a older person was told it's easy for me to do- no way but again because of covid could not bring it into the house so had to be put into garage. I set it up in garage but didn't know what temperature to put it at ,I've owned se freezers but always situated in the house. The freezer started to have lots of condensation on it , and this is wear [NAME] failed ,I tried several times to ask customer service what temperature do they advise ,sent email tried phoning but have never had a reply other than a computer generated reply acknowledging my request poor service and disappointing | service words | paid | retailer_specific_comments
Currys | 21174520 | 2021-02-03 16:38:07 | originally purchased cheaper chairs to be delivered before Christmas . the site allowed me to select a delivery date at a charge and were expecting them to be delivered on [NAME] eve, they did not arrive and I had no notification advising that they were not being delivered. I chased with customer services on boxing day to be advised that the chairs were no longer in stock so I requested a full refund. When I checked my account a week later, the refund had not been received so I had to contact customer services again to be advised that the previous agent had not processed the refund... not very happy with this whole process... I should not have been given the option to pay for something that wasn't available. the new more expensive chairs arrived in a timely fashion | service words | did not arrive
Currys | 21235909 | 2021-02-10 12:04:28 | There were delays getting it here - the first time it didn't arrive and the second time, they had to be encouraged, let's say because they didn't like the look of our lane - we get delivery trucks and refuse collection trucks so we told them that was not a reason again. We paid the cost for installation; well they installed it as in connected it and plugged it in, put it on a cycle, waited for a couple of minutes then left. No instructions in using the appliance, no waiting to see if it fulfilled the spin or the dryer facilities. Very, very disappointed by their attitude and feel totally robbed of the cost paid for that. We did let [NAME]'s know and heard nothing from them. So did I receive an installation service - let's say I paid for it but I don't think I got it. | service words | Didn't arrive
Currys | 21192402 | 2021-02-05 11:29:00 | I'd forgotten how good it is not to have to stop and start... to just be able to plug in without charging for 1200 hours and finding halfway through hoovering it's run out of juice, I'm not having to keep tipping out the dust because there is a great size bag inside ,and I've already checked it's going to be easy to change, it's got a really long lead so I can just plug into one easy place and whip through where I am without having to keep changing plugs...and the price is absolutely fab, I feel more than a bit stupid now ,buying into the new fad for trendy expensive hoovers for years, when really just because we were in the middle of lockdown and for ease, I found something really decent ,reliable and affordable was there all along arraggh.. I've learnt my lesson now though ? | partial match | 0
box.co.uk | 21199221 | 2021-02-05 15:41:44 | I've purchased Synology NAS with Seagate 8TB IronWolf NAS Hard Drive 3.5" SATA 6Gb/s 7200RPM 256MB Cache on 16/1/21, I've received my order on 21/1/21 but the NAS Hard Drive wasn't working so I've requested a replacement on same day and the following day 22/1/21 I've sent back the HDD. On 25/1/21 i've received a SMS text from [NAME] saying that my parches as arrived back with BoxLtd but only on 1/2/21 I received the email about the product arriving to [NAME] and asking to allow for up to 7 days for them to check the product. Yesterday 4/2/21 I received an other email saying that the HDD has been checked and it's faulty, as requested on the email I've replied to the email about having the replacement asap and to the same address but I still haven't had any acknowledgement of my email. | partial match,service words | 00,email
Currys | 21175906 | 2021-02-04 21:02:01 | I found it difficult to get information about my delivery from Currys. I was sent a message giving a delivery date without a time. I tried to find this out by email, but got no reply. I finally got through to a salesperson who said they could not give me the information I wanted and suggested I emailed. They hung up whilst I was trying to explain my emails had not been answered. I wanted an approximate estimate of the delivery time, which I could not find out until the day of delivery according to the message ( after 8 am). We were phoned at 6.15am by the delivery driver, saying he was less than 10 minutes away. I think that a  6.30 am delivery without any proper notice is not acceptable. Having said that the delivery guys were great. They had no control over the delivery times. | service words | email
Currys | 21181144 | 2021-02-06 17:12:14 | Totally incompetent! Worst customer service from chat bot, customer service chat, customer service phone, video call (live), email and [NAME]! Each one tells you to speak to the other one! I tried to order something at 9:30am and it still wasn't purchased at 6pm When I gave up for the day..... ending up having the day off from work just to get 2xTV's and 2x wall brackets ordered is in acceptable specially when it would of been a 10 minute task anywhere else . One representative even had the cheek to say "Are you sure you have enough money in your bank?" [NAME] not be returning to curry's (I'd rather pay extra than save a few [NAME] via incompetence) you only have to read #currys and #curryscustomerservice on [NAME] to realise they offer a poor service. Wish I'd done that originally | service words | email
Currys | 21234784 | 2021-02-10 11:20:17 | The Engineer who came to fit our integrated washing machine was brilliant.  Very competent and experienced and was able to put us at ease due to the pressures of allowing people into your home whilst the virus is present. It took the Engineer 1 hour to fit the machine and refit panelling for the kitchen door.  It was definitely worth paying the £90 to have that experience.  I think my husband would have struggled with levelling and fitting the machine into a small area.  The washing machine we were replacing was 10 years old and we replaced like for like with a Neff but please be aware that when the Engineer came he did say that many customers have bought an upgrade and it hasn't fitted into the allocated space, so it's definitely worth checking before purchasing an upgraded machine. | service words | present
Currys | 21159297 | 2021-02-04 13:41:16 | I upgraded to this TV set in expectation that it would make our viewing experience easier. Far from it and after 2 weeks it stopped working . Having contacted Currys on Friday the 23rd January it was agreed that an exchange would be put into place on Monday 25th January - well Currys have now had the return for over a week and we still have no replacement TV ! Not only is it near impossible to talk to anyone without hanging on the telephone for some considerable time, when you can talk there appears to be no action that the person on the other end of the phone can take . We have had no emails or communications since the return - no confirmation of receipt ( which I have had from Hermes - Not Currys ) and no communication of when I can expect a replacement which is totally unacceptable. | service words | emails
Appliances Direct | 21210532 | 2021-02-07 10:07:26 | The stove was delivered a day later than expected. The drivers were very quick to unload and leave before we could check it. Anyway we noticed why, the  smaller oven door was hanging off. they must have known. hence their hasty departure.  I phoned Appliances direct and the girl response was " what do you expect us to do". Anyway she agreed it wasn't satisfactory and told us to unpack the stove which we did. My partner managed to straighten the hinge and we paid a gas fitter and electrician to install it. After 2 days the oven door fell off completely the thin door hinge just snapped. The oven fan stopped working, 2 gas hobs wouldn't lite.  We phoned you numerous times and sent photos 3 times to different call operators. The forth operator was very helpful and arranged for the oven to be collected. | service words | appliances direct
Currys | 21236783 | 2021-02-10 12:48:05 | The first PC delievered was faulty - simply wouldn't turn on and boot up.  I needed a quick replacement but Currys could only offer to send a replacement after the faulty unit had been returned and checked by their tech people.  This would have taken at least 7 to 10 days so I asked for a refund for the faulty machine and ordered a new PC online.  This arrived quickly but it took Currys PC World almost 3 weeks to process my refund - this and the customer service contact system spoilt the whole experience; as well as the difficulties in getting through to them on the phone - impossible - or web chat (almost impossible but better than phone).  When you eventually get through to them you have to endure endless menu choices and sub-menu choices, usually none of which is the correct department you need! | service words | refund
Sony Import | 21172987 | 2021-02-03 17:52:38 | The NWZ ZX weve been using to connect a Cocktail Audio server and Sony speaker was great. We had to replace it because of intermittent problems. The new ZX500 has very good sound. But surprisingly for Sony its physical design is poor.  It's chunky and in comparison with the elegance of its predecessor, feels cheap to the touch. With hidden buttons on the side which have to be locked in place if you're carrying the unit (so you don't deafen yourself by mistake!) and a significantly smaller screen, it's not as easy to use. Coupled with the fact that the old Songpal software used to work on Sony's kit until they bought it up, leaving users like us without an app to control a 3rd party server, it's been a disappointment.  If Sony would like to respond to this with advice on apps say, we would be very interested. | partial match | 0 | complaint_not_a_review
Currys | 21229304 | 2021-02-09 14:08:27 | Good choice of products to pick from, website was user friendly, purchase straightforward. It took a few days for a delivery slot to be available, i also paid for the installation service and recycle options. However, one issue i had was that the installation could not go ahead because the inlet hose for the washing machine had a great big nodule sticking out of it, so it wouldn't fit through the holes in my cabinet where the old hose fit through. I guess modern appliances have this nodule as a standard feature now. So they couldn't fit the washer, i had to do it myself after cutting a gap to fit the [NAME] and nodule. This must happen all the time if people don't realise the weird shape of the [NAME] and hole needed for it. Why isn't this mentioned somewhere? Or advised at the point of booking for installation?? | service words | paid
Currys | 21175098 | 2021-02-03 18:19:48 | Item was delivered by 2 very helpfull and professional guys. They should of took the old one away and unpack and dispose of packaging also fit the washer for us as this was included! However currys did not tell them so could not! Tried contacting currys but it appears they are all on furlough or no one there! I wish i read the reviews  as i would of paid more for positive feedback! I hope its reliable and i dont need the extended warranty that i purchased as i do not have much faith in their approach to customer service. On this basis i will not buy from them again! We all know there is a global pandemic and things are not normal! But you sell phones and computers, maybe you should supply your staff with them so they can actually work. It didnt stop the delivery company did it! or the bank when you took my money! | service words | reviews
Currys | 21202990 | 2021-02-08 08:40:49 | I was issued a voucher from currys to purchase a replacement TV after my original TV developed a fault. It took almost one month for currys to issue me a voucher to purchase a new TV. The voucher was £600 less then what I paid for the original TV. It was really disappointing because when I purchased my original TV, I spent an additional £300 purchasing this after care product and it guarantees a 7 day turn around time and a voucher to cover the original value. The whole experience was so frustrating because when I was contacting the Know how team for updates, they never new what was going on and I was given confusing mixed information. Even after I raised a complaint and informed them that my voucher was £600 less then my original TV value, I never received any follow up call or response. I won't be using you again. | partial match,service words | 00,paid
Currys | 21197399 | 2021-02-05 12:59:32 | We ordered a 32" Samsung tv which was to be collected from our local store. Pick up was easy.  We took the TV out of the box and put it on the wall mount and turned it on only to find it was damaged. We immediately went online and requested collection and replacement. The request was acknowledged but we heard nothing for several days.  We were told to speak to our local shop ([NAME]) who said they couldn't help but gave us another phone number to ring which we did.  A few days later the broken TV was collected.  A few days later we received an email telling us that the returned TV had been lost in transit!!  We were contacted and told the replacement would be delivered asap. We received another email telling us that the replacement TV was ready to collect from our local store.  Luckily enough the replacement works. | service words | email
Currys | 21225459 | 2021-02-09 10:07:59 | After the delivery was late, I spent a few days attempting to find a phone number for customer services. When I couldn't find one I tried to use the web help chat, which didn't work until I allowed all cookies. They said that because it was a 3rd party delivery they couldn't help and gave me a number to call. (At this point I also clicked the button for a transcript of the conversation, which I never recieved). Being nearly a week after it was due to be delivered I gave up and tried to cancel my order, which I couldn't do over the phone, so I was sent a link to a webpage, I followed the link and cancelled my order. About 2h later I received a notification that my item was being delivered tomorrow. I still, 3 weeks later, have not been contacted regarding any of the issues that came up or the fact that I tried to cancel my order. | service words | never recieved
Currys | 21152018 | 2021-02-04 07:58:00 | 1st online order for washing machine placed and PayPal completed, £35 for delivery, recycle charge and installation charge.  Waited for delivery no machine.  Couldn't get through to anyone at customer services so went to store. They had a record of order being placed and PayPal completed.  I had to reorder and pay £50 for delivering same item.  Needed ASAP to wash nursing uniforms.  Had already pai out £219 on a [NAME] hoover, microwave/convection oven and tried to order gas cooker as all these appliances broke down in Nov around Black Friday and over Christmas.  The telephone and chat customer service options were absolutely useless this is the first opportunity I've had to tell [NAME] about my experience.  I still need to get my cooker so would still buy from them but please make the customer service process more customer friendly | service words | delivering
Currys | 21156653 | 2021-02-04 14:05:10 | My complaint about Currys is there is no personal contact with anyone that can truly sort out your problem.   All I've received from them is smoke and mirror replies.   As a matter of fact I've had no reply to the last 3  communications. At 84 and not at all savvy with technology I inadvertently omitted claiming a £60 promotional offer. When I explained my ignorance I was told the offer was not on at the time of purchase (I have proof)).  Then I was told that I hadn't scrolled down the page far enough so I must have missed it. After that conversation there has been no contact.  I have tried all ways to resolve this and passed around to different departments promising to sort it.  This took place from 8th January to date. Either it's £60.00 off product or not regardless of jargon.  Who in their right mind would refuse this amount of money!! | partial match | 0
Currys | 21177048 | 2021-02-04 09:11:36 | Been waiting three weeks for a reply from Currys . Can't get through on the phone to them and their 'webchat' advises phoning customer services! The worst appliance I have ever bought. You can't switch in on or off without unplugging it first (impossible for my disabled wife). The same goes for using extremely unreliable WIFI, even though there are other devices further away which work fine. Using an attached DVD is only possible after faffing around switching it on and off again, but that only works half the time. Extremely angry. Don't by this or use Currys - their customer service non-existent - covid or no covid. I know there's a pandemic on, but contact is virtually impossible. You're happy to sell the item, but you should not even do that if you cannot offer any after sales service whatsoever. Very angry. I should have read the reviews! | service words | reviews
Currys | 21232864 | 2021-02-10 08:51:11 | Really pleased with my purchase of a Sense. It looks great and is intuitive to use. I love the focus on well-being and the added mindfulness app to remind you to take a few minutes to just breathe - very useful in the middle of a busy day! It's a definite upgrade from my previous Fitbit Alta HR, but because I stuck with Fitbit I still have all my previous data. I was also considering an Apple Watch 6 but decided on the [NAME] instead as it was significantly cheaper and still did the things I really wanted, and I'm not disappointed. I haven't noticed any screen lags that some people have reported, the screen is clear, bright and responsive and I love the always on display so I can actually use it as a watch! I paid a small amount to install a third party clock face that allows me to add my own photos which I love. Overall I'm very happy with it. | service words | paid
Currys | 21197929 | 2021-02-07 14:01:59 | -Tv is thin and looks good on a wall or stand but practically makes me anxious moving it. -Included Alexa does not integrate with Netflix or Amazon prime like a firestick e.g. saying 'horror movies' will not bring up anything from your streaming services. -slow for firmware updates (depends on region). -The magic remote pointer can be really annoying and activate easily if on a unstable surface in the middle of a movie.  -The Tv remote is a bit outdated and includes too many buttons; where as Samsung offers the best solution of a tradition remote and a more modern, simplistic one.  -No backlight on tv remote when watching In the dark + the select button is integrated with the scroll wheel and can cause you to accidentally activate the point or select something you didn't want.  -Daytime viewing is not the best but it's the price you pay for OLED. | service words | amazon
Currys | 21205235 | 2021-02-08 08:46:34 | On this occasion I paid for the full delivery, setup and removal of old fridge freezer. The delivery men came, unpacked it and asked what they were supposed to do. Told them to set it up where the old one was and didn't need the door rehanging the other way round. They put it in place, plugged it in, pushed it up against the wall and told us to turn it on in 6 hours. We complained that it was leaning forward. They pushed some wood under it and almost ran away. It was left leaning to the left and wobbling. I found the wedges to put in and keep it the right distance away from the wall later and had to jiggle it to put them on then get my wife to prop it up while I fiddled with the feet. We walked it back into place. VERY POOR SERVICE. I have contacted Customer Service three times and received NO contact. I shall purchase all my other goods elsewhere. | service words | paid
Currys | 21171375 | 2021-02-03 13:05:48 | initial visit instore before lockdown 3 went well. knew exactly what i wanted so just had to wait for a colleague (pretty quick). staff at the birstall store were great getting the surface pro and pen for me but their stock levels were wrong about having the keyboard in stock. involved a second visit but thought work out well as i was visiting my nan near to a currys so arrnaged collection for that day. got email saying please wait til we contact you to collect. waited all day no email and could not get through on the phone so on the off chance on way home i stopped by to pick up order plus another click and collect (which i got email about within an hour to collect). item was in waiting but no one had contacted me to let me know and found the staff on the door (was back in national lockdown) was quite dismissive and not a single apology (halifax store). | service words | email
box.co.uk | 21232219 | 2021-02-10 07:16:04 | Brought an monitor and started having issues about 8 days in with a dead pixel. reached out to customer service where i was told its normal for defects to arise and as far as box are concerned its okay. i stated how the monitor was less than 2 weeks old and would like to return and replace. it was only when i read the email after to say they had accepted the RMA that i would only be reciving a refund and not getting a replacement panel. luckily this was a second monitor so i can still use my main one for my job. as a customer who has used box before since this has happen i cant help but feel that if the monitor was more than 2 weeks old and wasnt covered by Consumer Contracts Regulations they would have left me with this issue. i had the same issues with the same monitor with Overclockers and they sorted it instantly. not going to be buying from box again | service words | email
Currys | 21224638 | 2021-02-09 09:19:14 | Monitor arrived damaged and whilst I eventually got a refund (and then purchased another same monitor from a different supplier) trying to contact customer service was a nightmare! I was on the phone an hour waiting to speak to someone initially. The phone options would go on and on until getting a message saying you can do this on the web and then the call would disconnect. I found one contact form which had a free form text box to try and get a message to the company. Only to get the reply that 'Sorry this dept can only deal with repairs and service, please call us on this phone number' - back to square one! I asked for them to send my message on internally to the right dept. And got an incredulous response that they couldn't email within the company - what rubbish. It took over a month for me to eventually get a refund - still waiting for it to hit my card! | service words | refund
Currys | 21196184 | 2021-02-07 14:44:01 | Youview being the only input option. I don't have a very good signal here so previously used satellite. I chose this TV because it also had satellite input. Little did I know that you can only use satellite or Youview. If you go to Youview so that you can use catchup TV, you can't have the satellite input. When you go back to the satellite input to have a clear image, you have to return....every time! It takes over 20 minutes. Whoever thought that was a good idea. Did the Sony team that makes these decisions not consult with people who watch television? There seem to be so many opportunities to make a physically amazing product an amazing system, but many have been missed and the common issue seems to be Youview!  I am still thinking about returning the TV and going to Samsung, it would be such a shame, but if Sony can't provide a solution, what choice do I have? | service words | don't have
Currys | 21216247 | 2021-02-08 09:49:29 | Let me order a product that was showing in stock and let me pay for next day delivery but there wasn't any stock. They didn't tell me, I had to go on chat non stop. Everyone I spoke to told me different from 'it'll be delivered tomorrow' 'it'll be delivered in 3 days' 'it'll be delivered in a week' 'we don't know when you'll get it' 'we aren't getting any more stock of this product and you've already been refunded' all was a lie and no one actually knew what they were talking about. Spoke to someone on [NAME] in the end who actually helped.   My mum had the same problem but hers actually had a block put on the order but she didn't know about it, it took for me to get in touch for them to check and realised. Asked what would of happened if we didn't get in touch and was told they wouldn't of found out there was a block until we did get in touch. Very bad customer service | service words | don't know
Currys | 21182592 | 2021-02-05 10:18:13 | On 08.12.20 I tried to order an Acer laptop online showing in stock but wouldn't accept payment. Spoke to online help who said visit local store and they will source one for you. Travelled 30+ miles to nearest store to be told no laptops available unless you willing to pay £500+!! New stock available on line 07.01.21 laptop ordered and paid for, confirmation recd followed by 2 other emails stating order dispatched. 3 weeks later after emailing and calling to query where delivery was another email rec'd stating "Sorry sold out please order another laptop for same price or we can credit you. I have now been trying for almost 2 months to purchase a laptop from curry's which have all been advertised as available but in actual fact are never in stock. I have been without a laptop all this time and am completely fed up.  Absolutely appalling service!!!!! Will never recommend currys to anyone. | partial match,service words | 00,paid
Currys | 21175434 | 2021-02-04 20:59:34 | I was told as a ( covid lockdown collection) that my appliance when arrived at store that i would be informed so i could collect ... When after a week i had not heard i used the courier tracking  service that showed me it had been dispatched and delivered and signed for ,,  I used the currys online assistant and after being in a queue for 179 places i finally got through . Only then did i have confirmation it was at said store ...  When i arrived at store i was the first customer pick up of the day ,,, I showed the staff my order number and he went into store only to come out 5 minutes later saying they did not have my appliance and  that the one they had was a different name to mine ... i told him i had checked with your national help centre he then went back in store and came out with appliance and put it in the boot of my car upside down and left ....     Not the best experience ..... | service words | order number
Laptops Direct | 21180136 | 2021-02-06 14:13:46 | Steel series per key rgb keyboard.  6[NAME] graphics card. [NAME] screen.  This laptop is better than some of 8gb graphics card models, in terms of performance and frame rates, in games. It's the screen that makes me constantly, joyfully happy, the most though. It's a very crisp and beautiful screen. The only down side is the cost of upgrading my current 2nd screen for a more complimentary one. I'm not sure how many bad things I can say about this beautifully designed laptop. The connectivity, and placement of USB's etc, is well designed, and plentiful.  The fan's are brilliant, and it runs fairly cool, even under heavy loads.  I bought this at just under £1500, in Jan21, and it was IMO a tremendous buy.  MSI have designed a beautiful laptop, and after 5+ years of using MBP's, I appreciate the performance that comes in such a beautiful package.  All of that said, there is one minor issue, which I've mentioned. | partial match | 0
Currys | 21207121 | 2021-02-06 14:50:37 | Ordered TV and wall bracket for a click and collect two days later.  All paid for.  Then received a text apologising items would not be available until end of January (this was mid Jan) but we could cancel by phoning the number given.  Phoned the number given to cancel, automated message advised we couldn't cancel on phone but by a link they would send in a text.  Used the link in the text to cancel.  Was then sent an email to say our items were ready for collection at the store!  Went to the store but only the TV was there.  Recent communication from Currys advise items now not available until end February!  We have the TV but not the wall bracket and now confused as don't know if we will get the wall bracket or it has been cancelled!!  As you can't reach anyone by phone we will just have to wait and see.  In the meantime a wall bracket has been purchased from ARGOS.  Wish I had bought the TV from there! | service words | paid
Currys | 21227726 | 2021-02-09 12:40:57 | Terrible! Initially ordered a different printer online for store collection. Received email telling me to collect, but item couldn't be found when I went to store. Had no choice but to order one of the few that were in store, costing me more. Manager refused to reduce price to match the one originally ordered, (despite the fact the problem was entirely their fault) as a gesture of good will. Attempted to pay the extra £20 difference, but was told I had to pay the full amount for the new printer, and wait up to 10 days for the refund of the 'lost' printer. Absolutely no offer of compensation to me for their complete incompetence. The printer was needed urgently for home schooling. If I couldn't have afforded to pay out for a more expensive printer, and wait around 10 days for the refund, it is clear [NAME]'s would have done absolutely nothing to help. Shocking service and complete lack of any sort of customer service. | service words | email
Sony Import | 21173756 | 2021-02-03 20:31:50 | I bought my headphones and they were everything I had hoped for: sound quality and noise cancellation are brilliant and the 'location' adjustments make it really feel liek you're in a club or at a gig. I was very happy!_x000D_ _x000D_ However, on 90% charge and with no warning, they cut out and could not be turned on again. I tried the soft reset and factory reset and neither had any effect whatsoever. They were completely unresponsive._x000D_ _x000D_ The Sony helpline told me that I had two choices: return to Amazon or send off to the repair centre. They told me that the repair centre would take much longer so I just returned them to Amazon instead. Reading up online, this is a relatively common and known error but Sony don't appear to have cracked a fix yet._x000D_ _x000D_ So, if you're willing to take the risk that they may break very quickly, go for it as they are brilliant headphones. But, if you don't want the risk and hassle, go for something else! | service words | amazon | retailer_specific_comments
box.co.uk | 21207047 | 2021-02-06 14:44:45 | Many many problems with my pc build order. I was missinformed and not happy with the final build i spec'd.  The case once received was damaged with scuffs and a knock on the side. The cables connecting to the motherboard was not secure and my pump cable going yo power was not connected. If i hadn't had checked before turning the pc on this would have been catastrophic.  I had parts i requested changed without consent or consultation. I was not offered a choice of similar parts and the ment my pc was not quite what i asked for. If i was informed i would be more then happy to work with [NAME] to resolve this bit simply not what i expected.   When is did raise this i did have a customer adviser that was understanding and kind however this is simply not a fair experience for a 2k build where i didnt get the service i thought i'd be paying for.  Buyers beware. Be very sure of what you are buying and check the order whenever possible. | service words | didnt get | retailer_specific_comments
Currys | 21148951 | 2021-02-03 10:14:40 | My experience has been a nightmare.  I queued for ages in the chat, only to be told that they couldn't help me.  I was given a telephone number for the 'big box' team and I spent ages trying to get through, only to be told that I needed 'little box' and was transferred.  Finally, after TWO and HALF HOURS I spoke with someone who could help me.  I explained that I was disatisfied with the product, which they claimed was Android, but that I couldn't access the streaming services I needed.  The guy I spoke to arranged for the TV to be collected the following day, which it was was.  3 weeks later, I still have not received my refund.  I have tried to contact [NAME]'s to find out when I can expect this, without satisfaction.  I wrote a letter of complaint, which, as yet, has not been acknowledged.  Overall, this has been a dreadful experience, and one which has made me decide that for future purchases, I will not buy from Currys again. | service words | have not
Currys | 21161920 | 2021-02-04 09:46:37 | I paid for a echo dot and went to curry's to collect. After one hour in the queue it was my turn and they said they didn't have it. Then they went on to complain to me about the online team and said they can not deal with it and for me to ring them. I did this and was told it was coming into stock by Wednesday. By Wednesday no correspondence so called again a forty five minute wait and then was told it'd not coming in and did I want a refund. I said no it's my sons birthday present could I have the one in stick which was the same make but a different colour that they had just taken off the sale. I was told no and that all they could offer was a refund or to pay more money. Then two days later I received an email to say that my echo dot was back in stock but at full price. I personally feel its just a big money making scheme from curry's and I will never use them again. Awful customer service too, I had a very upset son on his birthday. Thanks curry's. | service words | paid
Currys | 21183970 | 2021-02-04 23:01:03 | I ordered some small cables which were available in the store, in the same transaction I ordered a mouse which was delivered from an external supplier.  I got an email to say my entire order was ready to collect, even though the mouse was still being delivered to the store.  Fortunately I was savvy to a possible problem if I only collected part of my order (it might mean the mouse was marked as 'collected' by me, even though it had never even arrived at the store).  Also fortunately I didn't need the item urgently, and it wasn't very inconvenient for me to go to the store twice.  This might have been caused by me clicking 'back' during online checkout process.  I changed the mouse to be delivered to a store instead of to my home.  But it might just be a silly universal glitch with Currys ordering process.  The staff at the store were very helpful and understanding.  They didn't seem to mind me turning up to ask whether the mouse had actually arrived already. | service words | email
Currys | 21185715 | 2021-02-05 10:04:35 | I tried contacting customer services on numerous occasions to sort out the issues that I had, starting on the day of the delivery. I only managed to talk to someone on the phone once despite 7 further attempts. When I did speak to customer services on the phone I was told they would call me the following day to resolve the issue but this never happened. I also used the online web chat so many times but was told that the fact that the dishwasher cables and pipes were too small was my fault and when I asked to speak to a supervisor or manager to resolve the customer service issue I was disconnected from their end. This happened more than one occasion. I even attended the local store and spoke with the manager who didn't want to know about the issue that I had and said that it was all my fault and I needed to get in touch with the customer service online and there was nothing she could do. Didn't even try to help. Not great service at all and I won't be recommending | service words | call me
Currys | 21240521 | 2021-02-10 20:08:15 | Bought this for my partner as a replacement for a broken one, in fact that was the second one that had failed in the same way. We have never had an issue with an equivalent USB-C cable over this time.  Am of the view that the cables break because the materials are made to look and feel Apple "premium" when new, but due to this it means that the materials are not as robust as other cables over time.  What is worse is that you then need to pay the Apple surcharge for what is equivalent to a USB-C type cable.  Explaining the scores:  Ease of use is 10, you plug it in and it charges. Compatibility is 5, as you can only use it with Apple products. Would be more environmentally friendly to use the same as everyone else and cheaper! Performance 5, it works but performance drops over time (stops working) judging by previous experience. Value for money (3), scored on the basis that a USB-C cables are about a 1/3rd the price (at least). Overall score is an average of all of the above. | service words | failed
box.co.uk | 21226194 | 2021-02-09 10:44:31 | There was no speedy delivery option for my order, but that was okay, order said "Get it by Wednesday" with DPD Next Day Delivery (assumedly dispatched on Tuesday) which was a week away and I could wait. Well Wednesday rolls around and I haven't even had a dispatch notification. I get in touch with customer support, they say they'll look into it, mysteriously get a dispatch notification email an hour later. Now it's supposed to be Next Day, but Thursday still nothing. I get in contact again, and mysteriously then I get a text from Parcelforce (not DPD?) saying it's arriving tomorrow (Friday). On Friday, I get a text from Parcelforce saying it's been delivered and signed for, but not that I was aware of. A quick wander round the building and I found it, the parcel had been addressed to the wrong flat! I checked the [NAME] website/order details to make sure I'd got it right and I had. So although customer service was good, I'll definitely be thinking twice before ever ordering from [NAME] again. | service words | email
Appliances Direct | 21179335 | 2021-02-04 11:19:30 | The driver was also the installer but he made the rookie error of not un-stopping the cap under the sink, therefore no drainage could occur. I identified this issue with a friend but the machine still wouldn't function. Their "top" installer was then sent to finish the job but failed to identify that the machine [NAME] should be attached to the cold and NOT hot water piping (a pressure issue). I was informed at that time that there was a problem with the machine. To be fair they refunded the delivery and installation fee as well as the fee demanded by Whirlpool/Indesit who sent their engineer around - and informed me there was nothing wrong with the machine. I was still left with a machine that did not function and had to sort out installation myself via my landlord - Appliances Direct left me high and dry with a fab machine but a lack of any kind of service - an apology doesn't get my laundry done! (the man who sorted it out was shocked at my experience and said it was a very easy job!!) | service words | failed
Currys | 21170917 | 2021-02-03 12:35:15 | I always check out Currys for my needs.  When arriving, there was a queue (pick up only due to current restrictions) but was informed if I placed the order before 5 p.m. then I could take it away with me that day providing it was in stock, however, on trying to place the order it would not allow me to pick it up which was a bit of an inconvenience as it was in stock and I was right there at the shop. When I finally placed the order and decided just to have it delivered, it stated in a few days, I'm sure it was Wednesday or Thursday of that week, bearing in mind this was the Monday.  Again, it did not arrive on any of these days and it was about a week or more later it arrived.  I have it now and am happy with my purchase and understand things can be held up in the current climate although it is an actual headache trying to get through to someone on the telephone with regard to items purchased previously which are covered by the insurance to safeguard me from any faults arising.  I am still unable to get through. | service words | have it delivered
Currys | 21207335 | 2021-02-06 15:20:05 | We ordered the goods and they were delivered to store. We could only collect at weekends due to the nature of our employment, and we have had some really bad weather so making an unnecessary trip was obviously something we should not do. We realised that we were getting close to the deadline for collection, and my wife waited for a significant amount of time on the phone to get the period where the goods were kept at the shop.  However as Currys don't employ enough agents she gave up on the call. When  the following weekend I was able to engage in a webchat with them the order had been cancelled and a refund was being "processed" unsurprisingly I have not had the refund yet - No doubt it will take 10 days or more.  It would have been reasonable if these were the first days of a pandemic shut down, but they are not Currys have had 10 months to get their act together and organise a proper level of service. I was waiting I would guess a good 20 minutes of the web chat. Typical of UK companies good staff - terrible management | service words | cancelled
Currys | 21222366 | 2021-02-08 18:02:25 | I contacted customer services about the possibility of purchasing an item online for store collection. Due to current lockdown regulations I asked if it was possible for them to send stock to a local store but was told this was not possible. Even though the website stated the stock would be available after a few days. I was told this was not possible but they were happy for me to break lockdown and travel 40miles for collecting an item which could be argued as 'non essential'. I also did not receive this email until a week after purchasing an alternative item.  Had also asked about stock availability for an item that showed 'available for store collection' but when searching showed out of stock everywhere. The staff member could not tell me which stores had stock of this item and was told I just have to keep checking everyday to see if my local store would be restocked (I used to work at currys/pcworld, so know that unless they have switched from the eclipse system, the member of staff could see which store had stock within minutes.) | service words | did not receive
Currys | 21216821 | 2021-02-09 06:53:45 | As other reviewers have mentioned, the freezer is surprisingly light weight, good for maneuvering it into position, but makes you wonder if it will be sturdy enough?  Also, worth checking, the energy efficiency looks good according the figures when you purchase the appliance (A+) but these ratings are based on average appliances efficiency from 25 years ago. We have new system now (since 2017) that reflects todays equipment much better.  On this new system, this [NAME] only Scores an 'F' (from A-G). So is in fact quite poorly performing from an efficiency standpoint. Bear this in mind that over its lifespan it could cost you more than a more efficient/expensive model.  The new system of measuring efficiency must be used by March '21, however, retailers I guess will wait until the very last minute to use it as it will show many products are not so efficient as we thought! It was nice of manufacturer however to include both the new and old efficiency labels so at least you can see for yourself after the purchase what it will really be like :) | service words | retailers
Currys | 19397517 | 2021-02-04 18:57:26 | Have had this item for 9 months now and am really pleased with it. It has a lovely layout and is spacious and quiet. It looks really smart too. Also like the fact that it does NOT have an ice crusher or water dispenser. Didn't want these features but these days it is more difficult to find a fridge freezer without this! I must make mention though of the centre wheel underneath the fridge. We didn't notice straight away that the fridge wasn't totally level. We investigated further and it was only by reading a couple of reviews on the internet (think one was on Amazon) that we discovered that the centre wheel SHOULD BE REMOVED. This wasn't easy to do but my partner managed to remove it without us emptying the fridge/tipping it right over. After this was removed we have noticed that the fridge is MUCH MORE QUIET!! So, it maybe wasn't running as efficiently as it should've been? We did not find any reference to this centre wheel in the user manual at all, which seems very strange. Am mentioning here as it may help some other owners of this item. | service words | reviews
Currys | 21172043 | 2021-02-03 13:52:34 | We ordered this product on thee 7th January, when they installed it was not working, the problem was the Mother Board, so they took it away and arranged to get a replacement, leaving me without a Dishwasher, until the new one was delivered on the 12th of January, when the so called engineers tried to install it, they had problems fitting it, as it would stick out to much with the door on it, so they forced in, they did not give any instructions on how it worked, they left me with a leek from the machine to the waste pipe, so i could not use my sink so i had to callout a plumber to fix the leak, when he looked to see why the machine would not work he discovered that the pipe at the back had been squashed flat, this incured during instalation, so we contacted Customer Service in order to rectify the issue, this took ages to get through, it turns out you have to get an uplift number, we tried several times to get this from yourselves, phone call after call two or three hours on the Laptop, in the end we went to a store in Purley way and spoke to someone who did help us, and we received a refund, | service words | did not give
Sony Import | 21194316 | 2021-02-05 20:25:14 | I bought the TV one month ago from Curry's. The set up was so easy and the quality is superb. Yes, it was quite expensive but if you can afford it, and have saved money on your lack of a holiday in lockdown, then why not spoil yourself._x000D_ I went for this OLED television having seen it in store and having read the reviews which were very favourable._x000D_ The quality of the picture is superb with the OLED technology. The blacks are true blacks and the colours stand out with sport and movies - just as I wanted. And the sound quality for a very flat screen television is first class. The added advantage is that the sound emanates from the screen, avoiding the need for bulky sound bar and sub-woofer. The corner of my room looks so much tidier than it did with my previous television._x000D_ The SMART facilities are superb and the television settings are easy to understand and amend if required._x000D_ I am really pleased with the product and, if you can afford that little bit more, then this is an excellent buy. I figured that I spend so much time enjoying watching television, that it was well worth that little more. | service words | curry | retailer_specific_comments
Currys | 21160015 | 2021-02-07 11:44:14 | I was outside curry, it was freezing, i was trying to order the printer for my uni course . One staff member said we had no printers they are all gone, i would have to buy the much higher price. I was having alot of problems trying to do this on my phone, they wouldn't even talk me through what the issue was. including social distancing and i had a mask on. Nearly 20 mins later the other staff a lady said we got one of the ones i wanted on the shop floor, she went and got it, the other staff member just looked at me and walked off. in this time 3 of your customers came up, they were redirected to other stores, not told to just order online click and collect and get it straight away, i did that. I helped three of them, they bought their items because of me. I was told to go to other shops with no car in jthe freezing weather. In total over 30 mins i was out there. I advise a further two customers. Very very poor service and and lack of vocal support . I left with the printer i wanted that i could of had within 5 minutes if it wasnt for the staff. I was so cold my hands wouldnt work because of them. | service words | poor service
Currys | 21217826 | 2021-02-08 11:10:48 | I had a few different types of expirience.Once I bought online and went to collect it,one of Currys staff rang me that its ready to collect,I went,it took only few blinks and I had my purchase,friendly,helpful manner of service.Second I was shopping in the shop,I had the most kind,friendly and helpful assistant ever,so went out happy with a purchase.Third purchase was in a shop too,I asked if they had my wanted item in stock the guy went to get it,he didnt seem happy,friendly or helpful,I asked some questions but he wasnt keen and told me to ring some number.Oh well,still went out happy with my purchase but wasn't impressed with service.Last purchase was online,web page is easy to use and I found what I wanted easily.I booked next day delivery,delivery driver rang to let me know that they are coming in about 30 min time,he was nice and friendly.there where two guys,one (older age) of them wasnt very nice,he was keep calling me darling in disrespectful voice tone and wasnt keen or helpful.It felt like I slept with him and own him something.Despite that they did the job and Im very happy with my purchase. | service words | questions
Currys | 21227291 | 2021-02-09 11:50:16 | When I collected the items it was given to me with a Security tag taped over the box.  It appeared it was put on after being packed so I asked for another box without the security tape on and was ASSURED the item was new and it there was nothing to worry about.  As it was a gift, on opening it was reported to be the item most definitely had a first life.  The brand name was rubbed off with scratched all over the item.  I then had to collect the item, drive to a Currys accepting returns (which wasn't very clear from the website, so I ended up going to the wrong store initially in Coventry).  I had the wait, outside for 40 minutes in the freezing cold before being seen. queue wasn't very long, to have the item exchanged. all because the guy who gave it to me in the first place wasn't customer focus enough to grant my request in the first place.  But of course, the inconvenience was all on my side so I doubt Currys would even care.  So for this reason  Currys wouldn't be my first choice of electrical retailers, have elected to buy larger more costly items elsewhere because of the customer service I've received in the past. | service words | gift
Sony Import | 21173422 | 2021-02-03 15:31:39 | I bought this TV, and within a couple of months U had constant problems:_x000D_ Disconnects randomly from internet, takes at least 5 minutes to connect when initially switched on. within 6 months, the TV stopped allowing me to switch it on. I had to unplug at the wall several times, as it was stuck in the boot cycle. Eventually, it does not turn on at all, just constantly booting. Sony "support" is horrendous, they kept saying I have to do an update (but how I cannot turn it on!?!) eventually I did the update, no good. someone from third party comes to look, and tells me the problem is the latest update (but it didnt work before the latest update i was told to do!?!) So now, I have to wait for the update which will be next month... no actual date of next month, and until then, I have £900 worth of plastic in my living room that I cannot use!!!_x000D_ I will not buy Sony again. Absolutely disgusted with the service and the product._x000D_ The only good point, is that it connects to wifi (sometimes) and I can use it to watch netflix/prime etc. with the one remote and no extra console to plug into. But none of this is any good without the TV actually switching on!! | partial match | 0 | price_info
Currys | 21170040 | 2021-02-03 11:40:36 | Awful service after purchasing a vacuum online. I was assured during the purchase that it would be available for collection the same day but never received an email to collect my item. I visited the store an hour before closing and was turned away without any interest in my issue. No email, nothing they can do.  I called the online helpline and was told the order was 'processing' and the store will let me know when to collect.  I revisited the next day an hour and a half before closing and finally someone tried to sort the issue out. However they insisted the order was 'pending' and so there was nothing they could do.  So neither of the only points of contact with currys would accept any responsibility for this order getting 'stuck' or give me any information who would resolve the issue.  I was told by the store to order the item again and cancel the original purchase. I needed the item and luckily I was able to afford to. This worked and the second order was 'available' for collection within 10 minutes.  What is even more outrageous is that this seems to be standard practice as I was told someone ahead of me in the queue outside had to do the same thing! | service words | never received
Currys | 21174420 | 2021-02-03 16:26:28 | Absolutely horrible.  It was physically impossible to speak to someone all your customer services numbers directed you to the chat and discounted my calls. The chat was mixed, but ultimately resulted in my 88 year old mum being with out cooked food for 6 days as Curys could not send out a replacement as they said they did not have any, yet i spoke to a sales person (Currys don't mind talking to you if you are going to spend money) and he said he could deliver one the next day!  There was no escalation all the chat agent (not sure what country they are based in) said they only had the system to look at and no manager they could go to.  Basically I discovered you are on your own when things go wrong.  For the replacement i ordered it at 11:00 AM and they delivered it at 14:00.  I would not mind if I could speak to someone or it could get escalated but every day i had to wait ages to speak to a different person and start at the beginning.  My worst customer experience ever.  I have some gift vouchers that I will have to use, but after that I will shop elsewhere, which is a real shame as we get just about everything we can from Currys, but I cannot take that stress again. | partial match,service words | 00,send out
Currys | 21199995 | 2021-02-05 17:16:59 | Delivery service was great, unfortunately the dishwasher wasn't. dishwasher had leaks from 2 different places, the sump tray and somewhere else and a faulty runner on the top rack. This was my first time buying a beko product and probably my last. A brand new appliance with 3 faults doesn't leave a good first impression. Tried calling [NAME] on 3 occasions, first call was in a queue for 35 mins to then speak to someone i could hardly understand due to their poor English only to be advised i had to call back the next day  as the department that i needed to speak to was only open on week days. Called back on the Monday morning and another queue for another 40 minutes and then got cut off. Called a third time and queued for another 40 minutes only to be told that i had to contact beko and not Currys. I wasn't happy about this as i purchased the dishwasher from Currys not beko and felt Currys should have been making more of an effort to sort this for me. There was no stock left of this particular model so beko arranged for an engineer to try an fix the existing dryer which he failed to do as he could not find where the second leak was coming from.  The dryer hasnow been uplifted and i am awaiting a refund. | service words | no stock
Currys | 21186239 | 2021-02-05 10:35:53 | I ordered this computer twice after speaking to Currys Customer Relations to check it was in stock and available. Within a day each time the order was cancelled with NO options offered.  A better experience would have been to explain there was a supply problem or that the item would be available in a week/month and asking me what I would like to do. The Customer Service were useless and did not know how to address the question of Stock for an 'online only' item. The first recommended that I reorder as the cancellation could have been a mistake. I did that and it was again cancelled. I contacted Customer Services again and they reassured me that there was no problem with that computer. The order was cancelled by a 'NO REPLY' email within minutes of ending the call. There is no way of contacting Customer Services by email, I can only conclude that they do not want any record of their useless service. I am very angry that they could or would not supply me with the computer I had researched and chosen and in the end suggested that I buy a different one. The original computer was still showing as available on the website. Absolutely useless Customer Services and a poor showing on the website for a technology company. | service words | cancelled
Mattress Online | 21228982 | 2021-02-09 13:44:48 | Specifically ordered the Silentnight London 2000 Mirapocket from 'Mattress Online' and had a Silentnight 2000 Mirapocket delivered. No mention of the word 'London' on the paperwork of the mattress that was delivered....is this the same mattress...who knows? On investigation they are apparently different mattresses. Paid extra for our old mattress to be removed and the packaging of the new mattress to be taken away. Although our old mattress was removed, the delivery gentlemen didn't wait for us to hand them the plastic packaging from the new bed and drove off as we were frantically unwrapping.  No masks worn by the delivery gentlemen who walked straight into our house during Covid-19 lockdown. Not particularly impressed. We did not contact customer services as couldn't see how they could have rectified any of our problems without a whole heap of inconvenience.   If your website is advertising the Silentnight London 2000 Mirapocket then this is what your customers should be receiving....if not you need to update the information on your website as this could be seen as false advertising.  One good point was the delivery arrangements- We could track exactly when our mattress was likely to arrive. It arrived as notified by text messaged to the minute it said it would. | partial match,service words | 00,paid
Currys | 21196416 | 2021-02-07 11:35:22 | Purchase experience and delivery painless as you would hope - clear communication, pleasant delivery staff - I ordered on line so didn't speak to anybody!  Aftersales is a shambles. I need to call about this TV after speaking to Sony - so had a fault reference. Called - spoke to tech support, explained the fault, said I wanted to reject the TV. Bizarrely put through to deliveries, who asked what the fault was, explained, was put on hold and whilst on hold transferred back to tech support. Asked what the fault was again (by an almost inaudibly quiet person), explained again,  transferred to customer services - who sounded like they were talking through a duvet. Gave up - 90min of my life gone!  Went on the online webchat - waited for about 20min. Fortunately somebody in the above call had noted down the fault. Webchat person arranged for collection of the TV "the day after tommorow", then said I would get an email within 48hrs - i.e after the TV is scheduled to be collected potentially. I wait with bated breath to see if it is collected :-)  I do realise the complications that [NAME] must be causing with deliveries, staffing, support etc. and am very sympathetic - however getting your phone system to work, and giving people the authority to help customers on first contact is fairly basic stuff I would think. | service words | reject
Currys | 21167239 | 2021-02-05 08:50:36 | Only had the machine a week I thought it to be faulty as I have never had a machine that is this loud on spin which is so new. The cycles are long and lengthy and not economical after a wash I have to put it on to spin again as the washing is wet through. I doubt the wash has got the cloths clean if this is the case. The temperature does not go above 40 degrees. The color graphite  not quite either so all in all very disappointed. I have called to discuss this and I have been advised that I was over loading the machine so to try it again, which I have done but still does not resolve the issues. I have also read on line and all the reviews are bad for this product. The advisor also informed me I could have a refund a replacement or fix it none of these seem to solve anything (fix it/ replacement - seems a design fault to me - refund and order another one I wait 25 days for this one which was over your SLA. The only thing you could offer is a machine that does not make noise wash cycles are reduced temperature control but you are not interested in this you just want to put items which are not up to par in the sale and then not do anything about these items to rectify the situation. This is the second product I have had which is not up to standard and to rectify is like banging your head against a brick wall. So my recommendation is safe yourself the hassle and do not buy. | service words | reviews | entirely_off_topic_wrong_section
Mattress Online | 21228083 | 2021-02-09 12:50:16 | First of all I disagree with the way [NAME] ask for a review feedback of either YES or NO.  Please read my review below as to why I disagree with YES or NO at this time.  For the sake of this review, and this being an ongoing issue I am forced to say NO to most of the questions, though this may not reflect my issue at the end of February 2021. Read my trustpilot review for the full discussion from January 2021.  Having only had the bed a short while I'm not really in the position to give a full review yet. What I can do is is rate the communication, product delivery,service and comfort so far.  Communication between the company was exemplary with communications answered promptly.  The product was delivered promptly, double wrapped to ensure cleanliness and hygiene. The delivery driver was courteous and helpful in bringing the mattress into our home whilst maintaining social distancing.  Comfort - This is advertised as a orthopaedic system with a firm support system, but i have found it to be very soft and causing me some joint discomfort. I will persist to use the mattress for the next few weeks and will amend my review accordingly.  Reply to mattressonline:- [NAME], thank you for the fast reply, and welcome opportunity to discuss a way forward if the mattress does not meet my needs. If it is agreeable to you I think the end of February would be a good time in which to submit my final review.  An update here for revoo, which i will also update on TrustPilot:-   I have purchased a mattress topper to see if this will help alleviate any of my problems i'm experiencing.  [NAME] from MoL has been excellent in his communications. | service words | review
Appliances Direct | 21207179 | 2021-02-06 14:56:28 | I telephoned and told them that an airconditioning unit was not suitable to 'self install' but, because it was not fitted with the correct pipes, it had not been noticed until the final part of the installation which is connecting the refrigeration pipes.  It took a couple of calls but eventually the customer service person contacted someone in the service department.  She got back to me and asked a few questions and then agreed to send an engineer to install the unit and gave me a contact telephone number to arrange it..  I called the number two or three times but could not get an answer.  When I called customer services again  they opened a 'return' ticket despite the fact the unit was fully installed on my property and I had not asked to return it. Eventually they asked for some  photographs of the pipe connectors and I intended sending them but by this time I was losing the will to live and I had already employed a qualified engineer to complete the installation.  He confirmed that the pipe connections were not suitable for self installation. With hindsight, I should have just dismantled the thing and sent it back. Fortunately I could afford the engineer, but It could be potentially lethal for unqualified amateurs to be releasing highly explosive propane gas in to the atmosphere or operating refrigeration equipment with air in the circulating pipes.  I've just made myself feel guilty for not following it through, they may be selling a lot of these as safe for 'self installation' and someone may get hurt because I didn't insist they check mine properly.  I've probably just wasted about twenty minutes but at least it's ' off my chest'. | service words | questions
Currys | 21231446 | 2021-02-10 07:13:02 | 3 week delay in delivery, and they lowered the price after I paid for the FF but before I recieved it. They sent an email saying it was cancelled when it had not been, no idea why. They attempted delivery, said it wouldnt fit through my door without having its doors removed, so took it back to the warehouse. I paid extra for door removal then it turned up the second time the delivery men did not need to take the doors off! Getting through to a human was near impossible when trying to sort out paying for the door removal. About 10 phonecalls of going down blind alleys in the automated phone system which hangs up on you.  Using the webchat was useless, and the standard of their english was very poor.  I had a good experience with the webcam to a shop floor curry's worker who literally took the laptop during the videocall to the refrigerator in person to measure it while talking to me to prove the dimensions matched the website's. Unfortunately this helpful guy had no ability to do anything to do with my order like take payment for the door service or arrange redelivery.  The second delivery's guys said that since the door removal service wasn't needed I'd be refunded the cost of the service, but this hasn't happened yet.  When I contacted [NAME]'s about the price promise (to match price if it is cheaper) about their own price drop before delivering my FF they have an automated system which refused to take a link to their own product and now I'm in a frustrating set of reply emails trying to get currys to just check my order history and the current price.  No idea why [NAME]'s PC World make it so hard for customers to interact with them and sort out the many problems they seem to have. | service words | delay in
BT Shop | 21175869 | 2021-02-04 20:56:11 | I found it very frustrating to get through to someone at the BT shop to get some help as I was struggling with setting up the phones. The information contained in the instruction manual was essentially useless and when looking at BT help on line, where directed to by the instruction manual, I found the information of no use and I was just pointed at the generic BT help pages. I decided to call the number for the BT shop which when answered played a recorded message over and over about how busy they were due to the Coronavirus Pandemic and the High Street being closed (didn't quite understand that as I wasn't aware BT shop had a High Street presence). The message then went on to say something about email enquiries and they would be answered as quickly as possible, but then failed to give an email address to send an enquiry to. This message just played over and over again. It really wasn't clear as to what I could do from there if I wasn't/couldn't send an email. I decided to leave the call open, put my phone speaker on and see what would happen. After about 45 minutes, the call was actually answered by someone. I explained that I wanted some help with setting the phones up and explained the issue. I was promptly barked at by the person concerned as to what I hadn't done. Apparently I didn't have called ID set up on the line and hence why I was having trouble. I mentioned that I didn't see anywhere in the email that I got from BT, that prompted me to purchase the phones, where it said called ID had to be set up. Again I was barked at and told in no uncertain terms it did. I attempted to counteract the claim but was rudely told "I'm not going to argue with you".  The lady was indeed correct as I wasn't going to argue with her, so I asked to be put through to a supervisor. Instead of being passed through I was promptly cut off. So from that experience I will not be recommending BT shop to anyone. | service words | email
Sony Import | 21195095 | 2021-02-06 10:34:38 | I have had Sony TVs for years now and this one did not disappoint. I was looking for something to replace my 10 year old Sony with something a bit more up to date and smarter. As I was always having issues with my firestick I decided to go for Android TV. I think this will remain at the forefront of tech for the future and is a far better OS than any manufacturers own offerings to be honest._x000D_ _x000D_ The Android TV is amazing, I can access both my Google and Amazon content with ease whereas before I had to use two devices to watch content or stream from my phone. It has lots of apps but I mainly stick to Google movies, Amazon prime, Netflix, Spotify and YouTube. It works, it's smooth and easy. What more can I say?_x000D_ _x000D_ The quality of the picture is remarkable and it really does make anything look extremely good. I've been used to motionflow on my old set but I think this one needs a little fiddling to get to your liking. I find sometimes in certain scenes you catch areas being duplicated. It's rare and not an issue really. If it bothers you just turn it off. But otherwise the picture is buttery smooth as they say. The colour balance and blacks are really nice and vibrant. What may bother some people is that it is a little bright especially on the lower settings which makes the black areas on the letterbox more noticeable. But again it doesn't bother me that much and does not affect the image. I think this helps to pick out detail in darker scenes. _x000D_ _x000D_ For TV speakers they do a great job of making it feel surround sound and of a decent quality. Well balanced and good enough to not need to buy a separate audio kit. Although if you are like me, I'd recommend getting a sound bar with subwoofer or something similar if you want the movie experience. _x000D_ _x000D_ Lastly one lovely feature is that the TV has a picture off mode meaning you can play music or as I like to do play white noise sounds to help sleep without the glare of the tvi keeping you awake. | service words | amazon
Currys | 21222635 | 2021-02-08 18:46:55 | The item broke down within hours of installation, a concrete block fell out from underneath, I received an electric shock and the lights stopped working. I contacted Currys to let them know and proceeded to experience utterly  TERRIBLE customer service over the following weeks.  I had to wait weeks for Currys to uninstall and remove the faulty item because they repeatedly (at least 3 times) sent the removal team without a certified electrician to uninstall the cooker.  My family was left without a working cooker for 3 weeks due to their incessant errors with scheduling and communication. My many phone calls to Currys were constantly disconnected after waiting in excess of an hour to get through to the appropriate customer services team. Which, when I did get hold of them had a very 'no can do' attitude. However at first they did offer to replace the faulty cooker and arranged a new delivery date and time, but after waiting at home all day, no one arrived. I contacted Currys again only to be told that the cooker was not now in stock and that they would contact me when one was available.  After waiting a week I looked online and saw that the item was advertised and very much in stock. I contacted Currys again to query my redelivery and was told that their team had incorrectly input my details and I was not scheduled for a redelivery. At this point I requested a refund, that they remove the faulty cooker and give me the email addresses needed to make a formal complaint, I was provided with two email addresses that are no longer active. And so I made a complaint via the virtual assistant, and was eventually told I'd be contacted with 72 working hours. It's been 2 weeks and Currys still have not responded. After three weeks of eating microwave meals and take out, after having lost all faith in Currys ever turning up I hired a private electrician to uninstall the faulty cooker and purchased another one elsewhere.  After much back and forth Currys did finally come and collect the faulty cooker though I am still awaiting a refund and a response from customer services. | service words | my details
[NAME] | 21236990 | 2021-02-10 15:05:57 | As you will see above the sizing of the gloves was so poor that you need to overhaul this. | service words | see above | entirely_off_topic_wrong_section
Currys | 21238618 | 2021-02-10 15:15:45 | In the past 2 months I have brought 5 Items from currys. 2 Items I am competely happy with, 1 item a printer I returned as I had to many problems with. 1Item  a second printer I have had problems with see above.  The 5th is a computer wich is working fine but the advise I had from sales staff convinced me that I need a new computer but I now think that this was not the case. | service words | see above | entirely_off_topic_wrong_section
Currys | 21179167 | 2021-02-05 10:43:48 | Set up was pretty easy and we were amazed by our first view of the moon.  The spotter scope makes finding objects much easier and works surprisingly well but does need a bit of fiddly adjustment in the daylight before you can use it properly.  The two eyepieces work well and gave clear images of craters on the moon. The higher magnification eyepiece is good but you can see objects moving with movement of the earth so they quickly go out of sight meaning you have to adjust the tripod (which is annoying- see below)  My 8 year old couldn't believe that you could see so much detail on the moon's surface from our back garden!  If you want to take pictures you'll need an adapter to hold your phone in position (this tripod probably wouldn't support a proper camera). I got one for £10 off amazon and now have a nice image of the moon as my phone's wallpaper! | service words | see below | entirely_off_topic_wrong_section
Shark | 21194920 | 2021-02-07 15:16:51 | Does what it says on the box about hair. Easy to empty dust unit (see below) Controls for different flooring easy to use. | service words | see below | entirely_off_topic_wrong_section
Currys | 21165450 | 2021-02-04 12:21:00 | Love it!!  Compatible with Androids phones. I own the honor 7x model so it paired perfectly with my phone. Very easy to connect to Bluetooth on first use. [NAME] the app to see my battery and to customise the settings of the ear buds. Best ear buds for [NAME]. | service words | see my
Tesco Mobile | 21180972 | 2021-02-06 21:02:26 | First phone at 75 finding it very hard to work, can't see my children to ask there advice.So I'm in the dark? | service words | see my
Currys | 21196558 | 2021-02-07 12:31:25 | It acepted all my contacts and photo's off my apple phone which made the setting up easy. It's great to see my family on a bigger screen than my phone. | service words | see my
Currys | 21213387 | 2021-02-07 15:01:48 | The product arrive in good time, looked fine, but upon switching it On only got a blank screen, after charging it up etc. Contacting customer services was a bit painful, initially all fine with registering my problem and understanding and accepting the problem. Then I was put through to the 'returns' dept, to arrange collection, they couldn't see my details from the person who'd forwarded me onto them. I think I sent from the UK to S. African call centre, so they couldn't help and redirect me back to where I came from and had begin again, but this time after explaining my pain, I managed to arrange for DPD to pick up my product. As yet I haven't heard anything back yet of when a replacement will be sent out, I've expected at least two weeks, but that has passed, and no communication since my phone contact. | service words | see my
Currys | 21164010 | 2021-02-04 13:10:23 | Was passed back and forth between curry's and LG for a whole afternoon with curry's insisting LG provide a faulty product code and LG advising this is not their process to issue this direct to customers. Thankfully one dedicated curry's member of staff resolved after being told they couldn't do anything further and disconnected from web chat previously. A customer should only have to contact the seller to resolve and not the manufacturer as had the machine less than a week. | service words | seller
Currys | 21174796 | 2021-02-04 19:31:17 | Original product at a better price than any other seller I looked at with available stock online. No problems with delivery, item well packed for transit. Very pleased with this purchase from Currys. | service words | seller
Currys | 21178300 | 2021-02-05 10:15:53 | Excellent no hassle service. Unit in stock, not secondary seller (buying printers from Amazon for example is a nightmare of secondary selling). Delivery excellent with great comms on delivery time etc. | service words | seller
Beko | 21180352 | 2021-02-05 10:16:51 | Wilson's Audio dealer in Richhill Co. [NAME] has been the best man to deal with. Very honest seller and delivery time frame was same day., | service words | seller | retailer_specific_comments
Currys | 21182257 | 2021-02-04 15:47:28 | Easy to order,  price matched against other sellers. Item in stock whereas other seller had it then didn't! Quick to order. Delivery was excellent,  quick, well packaged and efficient.  [NAME] to inform me of delivery. | service words | seller
Currys | 21197415 | 2021-02-05 12:59:36 | Excellent customer service. Trusted seller. Brilliant delivery people and times. | service words | seller
BT Shop | 21209195 | 2021-02-08 13:25:51 | Good seller I fund a good bargain but is not always like this, therefore I only buy if I fund a good bargain price. The email customer service is fast and efficient they send me the wrong order and they refund me so I can buy the one I ordered first. All in all no bad lets see with time. | service words | seller
Currys | 21223260 | 2021-02-09 07:47:51 | ridiculous price for the teaspoon of ink received - not down to seller but is down to HP | service words | seller
Appliances Direct | 21229482 | 2021-02-09 14:25:55 | Fast delivery and even though I was disappointed with the actually appliance it had nothing at all to do the the seller. | service words | seller
Currys | 21151270 | 2021-02-03 10:16:10 | Easy to set up and link to tablet, if I see a pattern or picture I like I just send it to printer to print, no need to log in to computer. I bought this originally for my transfer projects (which works really good) my old laser is fast, but not as clear and doesn't do transfer printing. Very pleased with this machine. | service words | send it
Currys | 21167181 | 2021-02-05 08:34:32 | I was furious. I was told to get an uplift number when I finally got through to talk to an agent only to find out that it was against the manufacturers policy to issue one. When I finally got to speak to curry agent again they said they had an uplift number for the item. I had only had the TV a week and wanted to send it back as it wasn't right. I was on the phone for hours trying to get them to collect it. | service words | send it
Currys | 21167208 | 2021-02-05 08:52:57 | Broke down within 3 weeks and where to send it back to after hours of research is still a mystery | service words | send it
Currys | 21168729 | 2021-02-05 07:52:41 | When we opened the box one of the feet had snapped off and was in bits at the bottom of the box. We only didn't send it back because it was our sons birthday and we knew he would have been devastated, we had to make something to make it level instead.  It's a lot of money to not have the perfect product at the end | service words | send it
Currys | 21177185 | 2021-02-06 16:39:50 | It keeps switching off, doesn't link to my computer.  Even when the printer is on it doesn't print.  I have to turn it off and on again.  It runs out of ink quickly and then you can't get replacement ink until they send it.  They say it's posted and you have to wait 10 days.  Totally inconvenient | service words | send it
Currys | 21178389 | 2021-02-05 10:24:37 | There aren't any.... I want to send it back but do not have the time. I have to spend more money buying another printer that can be compatible and work correctly from the start. | service words | send it
Currys Ireland | 21179409 | 2021-02-04 12:01:46 | Had to send it back as no Google apps work.   There are workarounds to get chrome etc but without the ability of using chromecast, google photos backing up my photos and the awkwardness of everything else it's not worth it. A shame because I loved my p30 lite | service words | send it
Currys | 21179888 | 2021-02-06 16:44:52 | Way too expensive - the feel of the camera feels like a low budget plastic - at the moment I am in two minds whether to send it back. | service words | send it
Dreamland | 21189076 | 2021-02-07 10:50:49 | A very efficient Company, came well packed, my comment is that it should state on line advert which side of the Bed the plug is. I really wanted a Right Hand plug fitting but was sent a Left Hand fitting. Which entailed an extension lead to the mains plug. Once the packet is opened yo cannot send it back !!! | service words | send it
Currys | 21201052 | 2021-02-07 12:33:19 | It cuts out when you put it on Turbo mode. I need to send it back for a replacement, while still under guarantee | service words | send it
Currys | 21204061 | 2021-02-06 11:02:40 | I had to travel 20 miles to collect it because you could not send it to my nearest [NAME]'s store l thought this was not very good in thing to do when your told to stay home and save life's. | service words | send it
[NAME] | 21209312 | 2021-02-08 12:38:17 | its not my size so unfortunately i am going to have to send it back | service words | send it
[NAME] | 21212580 | 2021-02-08 10:12:10 | Unfortunately the heel was too wide for my narrow feet so had to send it back | service words | send it
Currys | 21215673 | 2021-02-08 09:06:55 | There was only one issue. The microsoft 365 product hadn't been activated so I had to send it back and wait for a new one.no issues with laptop. | service words | send it
Currys | 21216786 | 2021-02-08 18:05:23 | It doesn't charge Lenovo laptops properly. I had to send it back | service words | send it
Currys | 21217498 | 2021-02-08 10:52:19 | Hard to contact anyone for online purchasing. Just had to send it back, but collection arrangements and refund good. | service words | send it
Currys | 21219073 | 2021-02-08 15:53:05 | The fan is very noisy, the display on the keys is not visible in low light, the screen glitches and I had this for 4 days and had to send it back because it was faulty and I was not happy | service words | send it
The Jewellery Channel | 21221882 | 2021-02-08 19:30:06 | Just had to send it straight back. When I say it's too big, it won't even stay on my hand! | service words | send it
Ebuyer | 21223414 | 2021-02-08 23:05:54 | The pre order gives a date of when you'll receive the order and then offers next day delivery. I ordered mine a day before the pre order date and ordered it to be delivered a day after the pre order date. Then on the website the evening before its meant to be delivered says there's a stock error. So I ring the day of delivery and the lady had no information on my order apart from her screen telling her that there's a stock error and can't offer any help... I messaged on Facebook and the guy says it will take a week for them to get stock and send it... then in the evening I receive an email saying its been shipped for the next day (day after chosen delivery date). I don't know how there was so much miss communication or when I would actually get the pc but it did come 3 days after ordering it so I can't complain too much. | service words | send it
Currys | 21224818 | 2021-02-09 10:29:12 | Brilliant tablet, does everything you need and more! We got this for my son's school work and the 'write on PDF' is perfect for him to do his work and to send it into the school. | service words | send it
Currys | 21228302 | 2021-02-09 16:00:18 | I bought a replacement Humax which did not seems to work properly at all and when I asked [NAME] for help, hey said to send it back.  [NAME]'s were jolly decent, collected the Humax and gave me a refund so I bought the Manhattan from them | service words | send it
Currys | 21229275 | 2021-02-09 14:08:23 | I ordered the fridge/freezer and although it fitted in the space measured, the doors didnt open.  I had to send it back.  I then found another space for it so they kindly said they would redeliver it.  They said i could have it delivered he following day.  Waited in the following day only to receive a text saying it would be the next day.  Got in touch to say the next day wasnt convenient so they arranged a different day.  The fridge/freezer turned up but it was broken so they didnt even take it off the van, they took it away.  They delivered another one the following day and since then everything has been fine with it.  currys need to get their act together when saying something will be delivered and then when you wait in and receive a text saying it will be the following day is a little irritating to say the least | service words | send it
box.co.uk | 21232866 | 2021-02-10 08:32:00 | Received TV with broken screen,send it back straight away.Tv collected from my address after one week."Arrows"currier apparently delayed delivery to "Box.co.uk".Poor communication after many emails, nobody was able to give me a satisfactory answer after three weeks.Decided to pass the problem to PayPal resolution center and than... problem fixed in 24 hours with refund issued!!! | service words | send it
Buy it Direct - Ireland | 21169584 | 2021-02-03 11:17:07 | They never send me my order,for my question when I get my order the answer is Don't know. | service words | send me
Currys | 21171913 | 2021-02-03 13:46:22 | I only received 1 oven tray.I rang Currys but the person I spoke to told me to ring Logik & gave me a phone number that did not exist.As I purchased from Currys I expected them to send me the other tray. | service words | send me
Currys | 21175467 | 2021-02-03 19:33:58 | Delivery of freezer was meant to be removal of packaging they left all internal and door packaging the film tape as well I contacted cs they just referred to whether it was in warranty odd that you can send me this but not find a record of my sale | service words | send me
Currys | 21179670 | 2021-02-04 11:32:01 | I have no problem with Currys. I always shop with them and indeed I am having oven and hob fitted tomorrow which I purchased last week. This printer is absolutely rubbish and shouldn't be on sale. I hope [NAME] reimuburse me and send me a different printer as I can't use this Deskjet Plus 4130 at all | service words | send me
Currys | 21182380 | 2021-02-06 17:30:43 | well first time I ordered you didn't send me anything and charged me £349 but after a. month I was refunded and the second time I ordered it was amazing service and handled in a speedy way. | service words | send me
Currys | 21183927 | 2021-02-06 17:00:13 | I  had difficulty with delivery of my washer First time there was noone home according to the driver - I was sat in all day , 2nd time no access do the inconsiderate parking by neighbours driver called and said that it would be redelivered the following day which was a Sunday.  I called on Sunday to find out what time I should expect delivery to be told that it wouldn't be delivered as there were to deliveries in my area. We arranged a 3rd delivery arranged and the lady said that due to my inconvenience  she would send me a goodwill gesture of £20.On the 3rd attempt my washer was  was delivered. I recieved my 'goodwill gesture' in the shape of a voucher to be spent in store. This voucher is of no use to myself as I dont often need to buy  large electrical  items. After all the messing about I had waiting for delivery I would have thought a cheque made to myself would have been more suitable especially as I lost a mornings pay whist waiting in for a delivery that never turned up. | service words | send me
Currys | 21185073 | 2021-02-07 10:09:33 | For a small monthly amount to hp they send me ink when I am getting low. | service words | send me
Hughes | 21186178 | 2021-02-07 10:10:42 | The adviser was very helpful when I made enquires about the tv infact I loved it that I could see who I was talking to and not just a chat line a real person plus he was very helpful and send me links to make it easy for me to order | service words | send me
Currys | 21199725 | 2021-02-07 10:32:28 | Able to log different exercise types showing steps and calories and further details. I love that Fitbit send me a weekly report showing my activity. Also really like the vibrating alarms as it's a nice way to wake up in the morning! | service words | send me
The Jewellery Channel | 21208677 | 2021-02-08 07:23:55 | clasp is broken, with the money I have spent with you you send me inferia goods | service words | send me
Currys | 21236150 | 2021-02-10 12:02:24 | I did'nt like your web site, i tried to put in riverside Northampton but would only let me get to [NAME] store. The product was in stock at river side but no mater what i tried it was determined to send me to [NAME] i even closed the site down and started again, this was not convenient, but to get the tele this is what i had to do. I have just bought a radio from you and again i found the site hard to use. I thought i could buy it  over the phone using a credit card and indeed spoke to one of your staff on the help line on the site and gave him the long number and house number before being cut off. Tried again got differnt member of staff who said that it was wrong. Had to cancel my card, not good. Make site better. | service words | send me
Currys | 21200091 | 2021-02-05 17:34:26 | great had to send one back as ordered cellure one but currys sent gps one but refunded then replaced it | service words | send one
Currys | 21236311 | 2021-02-10 12:17:31 | The bundle arrived with one of the listed items missing from the box. I called and they quickly sent dpd to pick up the package the next day to return and then send out a replacement. It took THREE WEEKS to receive the replacement, despite me ringing repeatedly in that time.  The item was STILL missing from the replacement box, so it was clear the listing on the website was incorrect and claimed to include something that was not included.  To their credit, when I asked for a specific partial refund, I received the money the next day.   But overall the customer service was poor, and the time it took to have a package replaced with an identical package that also didn't match the description was completely unacceptable.   It took so long to register receipt of the return, that it far passed the point where they should have just sent the replacement out. | service words | send out
Currys | 21148759 | 2021-02-04 08:42:41 | You have to have the app to print so having to downlod everything onto my phone and print from there which is a bit of a farce. You can get the app on a laptop but I've not been successful in downloading it. Also had to put the printer next to the [NAME] as it was taking ages to send the document to the printer. | service words | send the
Currys | 21157794 | 2021-02-06 13:30:05 | Vesa mount stupidly difficult. Samsung don't send the right bolts.  FYI it's m3 x 30. Or was it m4?  Stupid stupid issue. | service words | send the
Sony Import | 21173284 | 2021-02-03 17:49:34 | I likely received a faulty item, so some of the following points will not necessarily be valid to most units. _x000D_ - The integration with Google Home was fairly poor. Only sporadically worked._x000D_ - The sound would connect to HDMI Arc only when it felt like it. Would randomly switch back to TV speaker at super loud volume each morning and refuse to switch back to Arc without multiple TV restarts. Arc worked fine with Phillips and Samsung TVs I've had in past._x000D_ - The motion control wasn't as good as I had expected, regularly had to turn it off, as it was not handling motion well. It felt like every time I switched channel or changed source, I had to mess around with the picture settings._x000D_ - You cannot remove the bloatware. They sit top and centre of your Home screen and cannot be moved. There is a lot there._x000D_ - Slightly unfair but multiple apps I use were not available to Sony's version of Google Play store, where as they are on Samsung. So I had to cast to the TV from my phone._x000D_ - The speed of navigation was frustratingly slow in general. e.g. When pressing the microphone on the remote, it took between 5-10 seconds to register I had pushed the mic, then even longer to start searching my voice command._x000D_ - The voice control (Pausing / switching off etc) very rarely worked, if at all._x000D_ _x000D_ I had to send the product back after 1 week, as it was gradually getting worse with ever day I used it. Especially disappointed as this TV was voted best in category on some of the websites I looked at. | service words | send the
The Jewellery Channel | 21198958 | 2021-02-05 15:12:13 | My parcel was delivered all broken and looked like it has been used or a previously returned Parcel the plug and wires in box were not secured and all loose in the box that's why my parcel arrive to me in this condition I'd called TJC Who asked me to send the parcel back and I got my refund very quickly I was upset about not being able to get a replacement product  because you can only Purchase this product on the televisions a live show  so was unable to get a replacement | service words | send the
Appliances Direct | 21201284 | 2021-02-05 23:12:57 | My item was delivered damaged at first, then i contacted cutomer service, they re send the new hob and collected the damaged one | service words | send the
The Jewellery Channel | 21206397 | 2021-02-08 08:25:34 | It looks very cheap, on the pictures it looks good. If the return cost wouldn't be so expensive I would send the bag back. | service words | send the
Currys | 21210771 | 2021-02-08 15:34:47 | Haves issues sometimes when you send the print job through especially from the phone using the app if it goes into screen save then it cancels the job and you have to start all over again | service words | send the
box.co.uk | 21223211 | 2021-02-08 21:22:28 | I am a Mechanical Engineer.  People like me rely on the kit we buy I cannot afford downtime due to the audit defect and components we purchase.  [NAME] put me in a position where, after spending money on a bill so that I would not have to spend precious hours doing the build myself I find myself with a defective component.  Not being in a position where I can afford downtime that would otherwise have been caused by box insisting that I send the whole computer back to them and wait for them to diagnose and fix the problem I had very little choice but to reorder a brand-new component to replace defective component, fit it myself then send the defective component back for refund.  [NAME] did not make this simple transaction very easy.  [NAME] needs to be more flexible in their approach to customer care.  I made a suggestion on how to compensate me for the time that the defective component cost me.  This slight flexibility that I asked for was met with total inflexibility.  I had to raise this simple request to management level to have resolved.  I was finally offered vouchers equivalent to an hour of my time as a contracting Engineer; pretty much what I asked for in the first place.  Why box policy dictates that they put the customers through that sort of ordeal is beyond me.  More flexibility please box and you might have had tens all the way.  That said, good effort nonetheless.  As a contracting consultant engineer I have an absolute beast of a computer that makes complex finite element analysis of complex assemblies child's play.  My son cannot get enough of call of duty or playing min craft with all the texture packs and lighting effects fully unleashed! | service words | send the
Currys | 21225137 | 2021-02-09 09:49:41 | The delivery company did not send the team who would swap the doors.   I spent 2 hours on the phone before I could get you to tell them to send another team to fix this. Now it is fine.   You need to increase your telephone staff. | service words | send the
BT Shop | 21229804 | 2021-02-09 15:51:31 | I tried to send the phone back to exchange for a more expensive phone but i  was sent from pillar to post  pointless contacting bt no one  cares,  eventually purchased the bt phone with answer phone from a 3rd party company | service words | send the
Currys | 21183734 | 2021-02-04 21:18:36 | The worst customer service I have ever experienced. Sent my product to be fixed, on return it was still broken. I've had weeks and weeks of messages just going round in circles. No apology, they won't answer my messages or try and rectify the situation. Absolutely appalling. | service words | sent my
Currys | 21221529 | 2021-02-08 15:40:54 | My drive-though collection didn't work. I sent my details through on my phone (annoying to have to sign in and give a long order number rather than having a simple click-through from an emailed order acknowledgement or invoice), I tried again... and again... and finally had to go to the shop door. Not the most efficient [NAME]-free experience. | service words | sent my
Currys | 21149821 | 2021-02-04 07:54:31 | I live in a hard water area so wanted a kettle that is easy to clean and doesn't show up water marks on the outside. The blue of this kettle hides any water marks. The filter is so fine that I think very little limescale would get through. The opening of the kettle is wide enough for me to get my hand in to clean the bottom. And when I did get limescale, I left it to soak for an hour with a bit of water and white vinegar and the limescale disappeared!  I also find the kettle boils quicker and is quieter than my last one. | service words | show up
Currys | 21151484 | 2021-02-04 07:29:36 | It's a good TV for the cost, has access to all sorts of apps without needing a console or firestick. It also runs old consoles with good graphics (I use an N64 and a game cube, both show up in good quality.) | service words | show up
Currys | 21157673 | 2021-02-04 10:33:41 | 1) Glass cover needs to be patterned so every small mark on it does not show up as a dark shadow. 2) Poor design having to stick a piece of metal in the front of the oven to protect buttons! 3) Oven knobs very slack so the temperature could end up being either one of 2 temperature settings. 4) Needs auto relight if a flame is blown out. | service words | show up
Currys | 21163619 | 2021-02-04 13:38:21 | Water and sleep often don't show up on the watch even though they're visible in the app, which is odd. Have googled and apparently a lot of people have this issue. | service words | show up
Currys | 21164328 | 2021-02-04 15:21:23 | Would be great if the menus would show up on the tv and not on the subwoofer | service words | show up
Currys | 21175329 | 2021-02-03 19:05:01 | The only criticism I would say is that the delivery man were supposed to text me a hours before delivery but just show up at the door, otherwise very good | service words | show up
Currys | 21178263 | 2021-02-06 16:51:56 | 1. 2 batteries always charged up so you can hoover at any time instead of having to wait for a battery to charge. 2. The lights are a big bonus they show up all the dog hair and fluff in corners, under tables and beds. 3. Very light and maneuvers well. | service words | show up
Currys | 21218147 | 2021-02-08 11:29:25 | I ordered the smaller 40", this did not show up on the delivery date, i was tod damaged prior to dispatch, thwy re orderwd and said 3 to 5 days, day 5 i was told 5 to 7 days and itcwas now on back order,  tried to order an alternative the advisir coyld not do that and could not cancel the order either was told ibwould have to wait and that was it.. so i went on line ordered this one as the only alternative  and put in a request to cancel. Customer service was appalling | service words | show up
Currys | 21225185 | 2021-02-09 10:24:22 | It's a next gen console sold at a second hand price | service words | sold at
Currys | 21240661 | 2021-02-10 18:55:38 | The HP Envy laptop was being sold at a good price and so far we are not disappointed with it. However, I chose to take out an HP Carepack Extension Contract for 2 additional years warranty and was shocked to discover that the manufactures warranty had already been initiated when Currys had taken ownership of the laptop 3 months prior to my purchase in January this year. Facing a loss of 3 months insurance cover I had to spend considerable time on the telephone and the internet with HP Service Support in order to convince them that I took ownership of the item in January to obtain the full 3 year cover. How many other purchasers are unaware that the manufacturers warranty begins when [NAME] take ownership and not the eventual purchaser? | service words | sold at
Currys | 21172390 | 2021-02-05 08:43:39 | Wow sorry the noise is just too much when spinning thanks. | service words | sorry
Currys | 21174141 | 2021-02-05 09:52:45 | Lovely light easy to use [NAME] overall nice little cleaner great job on dust pick up but not anti hair SORRY. | service words | sorry
Hughes | 21175288 | 2021-02-03 18:53:28 | Sorry, I am using my cooker and don't have time. | service words | sorry | reviewer_does_not_have_product
Appliances Direct | 21176008 | 2021-02-05 07:47:36 | I'm sorry I can't recommend this dehumidifier, it takes a long time to collect excess water. I've had many humidifiers over the years, I do not rate this one, it's noisey. | service words | sorry
Currys Ireland | 21176596 | 2021-02-04 08:31:24 | Sorry I haven't purchased them sooner, much more convenient for walking and exercising no more wire hanging from ear phones. | service words | sorry
British Airways Holidays | 21197990 | 2021-02-08 13:56:03 | The hotel staff are not friendly at all sometimes even rude I wouldn't go back because of this. Even though we were easy going customers we felt like we were disturbing all the time whenever we asked the tiny information. Me and my friend sometimes had to wait more than 15 minutes to receive menus when there was only 2 tables and the restaurant was so quiet the staff was just standing there chatting when they finally came they asked "what do you want" with a non interested tone of voice sometimes they even ignored us completely. At the reception same and it is very slow even if there is no queue or only 1 customer waiting too you could be standing there for 20 minutes. The food at the hotel isn't nice except the rotis. But you can take the free shuttle to go to other restaurants which are all so so nice (the 2 Indians the french restaurant and [NAME]'s were all amazing) because of covid you have to book in advance at the reception. They don't tell you much about it because they want you to spend your money in the resort so you sometimes have to insist to get the list of the restaurants depending on the person you speak to at the reception. Even if you do PCR test before comikg to st lucia and stay in a covid certified hotel you are on quarantaine for 14 days you can't even go to the supermarket or to the ATM next to the hotel and they charge a very expensive non reasonable fee for buying anything for you at the supermarket!! You are only allowed to leave the hotel to do an excursion with a covid 19 certified guide the prices at the hotel are very expensive you find the same for cheaper outside the hotel if it's covied 19 certified they will let you go but again they don't tell you yes or not unless you insist as they want you to spend your money with them only even if they are overpriced. Finally when i ordered 2 cocktails during the happy hour (bob [NAME] cocktails the same order 3 days in a row) everyday they were charging me more or a different price i asked how come you charge me a different price everytime they didn't know what to day they always thought oh that's the price for it so how come it changes everyday?! They are over strict with the pandemic I underspend it is important to be safe plus they don't even provide masks but you aren't allowed to go outside to buy some (as you are supposed to change it every 4 hours). We wanted to walk 20 meters to the restaurant on the beach but we were told we aren't allowed to walk on the beach we are supposed to share the mini bus for 10 seconds (as it is only 20 meters away so close by) with other people to go !! I mean it is common sens that it is safer to walk on the beach by yourself than sharing a bus with others?! Ridiculous. Others guess from other hotels were allowed to walk up and down the beach but we weren't it was just to strict. Finally they take température checks twice a day but sometimes they don't and their machine didn't work all the time yet they still pretended to take it it was just making no sens again. Also if you are travelling with someone they often bring your food Seperately so you have to start eating and the other meal comes when you are done already Another time the coffee machine broke this things happens its okay but we asked for 2 coffees I had mine already we were waiting a long time for the other coffee and someone finally came looking very bored saying it doesn't work sorry but didn't even offer an alflternative or something else to my friend nothing. Looks like the staff isn't happy to work there and more training in communication and customer service needs to he done. Sorry for the long comment again i am not usually a different or complicated customer I do travel a lot and work myself in customer service but that was very bad service and no communication in the hotel between the staff members except the water sport team that was amazing we didn't feel welcome at all and won't go back. | service words | sorry
Currys | 21199954 | 2021-02-05 17:16:51 | No problems with the chair, but am still stuck with a bashed chest freezer bought on the 12/01/2021. Phoned for over a week, had 1 sorry can't help you agent, one agent who said hello and then left me hanging and never came back, while they cooked and banged about in a take away food shop. Otherwise I was sent from the internet to the phone and the phone to the internet. Then a very pleasant northern agent called [NAME] promised to sort it out by Thursday or Friday this week. It is now 17.10 on Friday ad I am still the 'ashamed' owner of a bashed freezer. | service words | sorry
Currys | 21202300 | 2021-02-08 06:32:50 | Is very basic but for the money you get what you pay for, sorry can't fault it. | service words | sorry
box.co.uk | 21204114 | 2021-02-06 11:02:50 | Box are usually great, and they were fine on this occasion too, but, their couriers completely wasted my time. I'm sorry but, should one of your vehicles break down, customers should be given priority, not messed about. Get another truck to the location, reload and get delivering again, or, pay for other couriers to sort it. Box customers like myself deserve better treatment than to waste entire days of our lives. | service words | sorry
Currys | 21206119 | 2021-02-06 13:21:25 | Currys are the most useless company I have ever dealt with. Their customer service team are terrible, they do not care about their customers, and they do not help. Their standard response to everything is "sorry we can't do anything about that, you can only have a refund". I would never recommend this company to anyone. | service words | sorry
Currys | 21206866 | 2021-02-08 08:43:49 | I think the slim bezel around set is great it makes viewing better all round. I am only sorry I did not go for silver trim but that is just me. | service words | sorry
Currys | 21207236 | 2021-02-08 06:23:12 | Only one side of shredder works. The A4 has to be folded into two to fit one side of the shredder. I would have returned it back but couldn't due to the lockdown. Sorry. | service words | sorry
Currys | 21211281 | 2021-02-08 15:25:50 | Nice twist on the classic sorry Mario/mario Bros games | service words | sorry
Maplin | 21212224 | 2021-02-08 14:16:40 | The first one I had lasted about 5 years which was brilliant. The second last about 3 weeks and now I'm on my third which I've had about a month. So far so good but couldn't risk recommending it sorry | service words | sorry
Appliances Direct | 21213020 | 2021-02-08 14:10:42 | Making a claim of upto 50 litres a day.... Nothing like at best 2 litres per day. Sorry but had better results with a dry towel and brush head. | service words | sorry
[NAME] | 21214352 | 2021-02-08 12:38:35 | Overall Cotswold is too expensive & the fact that returns are not free, especially during lockdown means I would never use again !!! Sorry | service words | sorry
Currys | 21220210 | 2021-02-08 13:43:10 | I feel that IF your website says you can buy a machine online and pick up in store, it would be a good idea that when you go to pay for said machine, it doesn't then contradict its self by telling a customer "no sorry you can't." | service words | sorry
Currys | 21224948 | 2021-02-09 09:43:26 | After 3 calls to customer service and had the phone put down in me the 2nd time the last lady was so helpful and was so helpful and kept saying sorry as I was treated badly | service words | sorry
box.co.uk | 21231462 | 2021-02-09 20:22:39 | This is the second time that I have used box.co.uk     Initially, since I hadn't heard of them before (sorry [NAME] !) I was a little concerned however, I checked the ratings with TrustPilot and went ahead. So far I have ordered £490 worth of kit and I have saved over £260. The kit is genuine, arrived very very quickly and is in perfect condition. I will definitely be using [NAME] again and just kicking myself that I didn't find them sooner. Well done [NAME]. | service words | sorry
Currys | 21235349 | 2021-02-10 11:10:36 | I already filled in the two pages and it disappeared so I do not know if you got it, it said sorry so I think it must have gone through, purchased. 13th jan delivered on the 18th January worked until about 26th jan, you had organised a full exchange I think 5/2 between 12:20pm and 4:30pm however the man came at 11:50am to uplift the Tv but no new TV so I would not give him the TV he told me my truck had broken down and he was asked to uplift the TV, he called someone on his cell phone I wish I had asked for the number he was talking to as you can see 10th February and not even any word when I will get my exchange done, what a way to run a business! | service words | sorry
Currys | 21236690 | 2021-02-10 12:41:53 | I thought the shed at [NAME] was open. Sorry mate we are closed, those black shirts inside are waiting for a pick and mix customer. | service words | sorry
Currys | 21236821 | 2021-02-10 14:50:41 | Sorry actuality i have returned the item because it's too big for us | service words | sorry
Currys | 21238289 | 2021-02-10 14:35:09 | Only one Query.  Why should the instalation bloke use our existing water pipe and not the  NEW one that came with the NEW machine. I would have thought thats why the NEW part came with the machine ? after all I did pay for delivery and the installation. ?  Perhaps he couldnt spare another TWO minutes doing his job properly.  I have since had to get my grandson to come round and fit the NEW pipe for me.  Sorry but I don't think its good practice by your MEN to use old gear that has been in use for  perhaps 12 to 15 years as that particular part had and was quite possibly due to show perishing, as WAS the case. To me this was not KNOWHOW but [NAME]. Mr Walker. | service words | sorry
Currys | 21179897 | 2021-02-04 11:44:28 | Only thing that got to me was i purchased drop box with the antivirus but was not informed that if i did not activate the drop box before a certain date i would be charged again on a rolling  contract which so it seems was sent to my spam box & i never saw the message !! | service words | spam
Currys | 21181906 | 2021-02-06 16:47:28 | My item arrived quickly & in great condition. However , I received multiple spam calls regarding this product which was an issue. I then contacted the live chat customer service team and the man on the other end of the conversation didn't seem to understand what I was saying or make much sense. I asked questions and he would respond with random sentences and not acknowledge what I'd said at all. I think perhaps there was a language barrier but I ended up giving up on the conversation as it wasn't helpful at all. | service words | spam
Currys | 21178736 | 2021-02-06 17:13:04 | Not great value, feels a bit  flimsy and the sound quality average. The 'surround sound' element works OK. If I were to buy again I'd pay a little more to get a sturdier build with better (louder, more robust) sound quality or just stick with a budget £25 pair | service words | stick with
Currys | 21230257 | 2021-02-09 16:06:52 | as always, there is built in obselescence and incompatibility so still trying to work out how to access a USB stick with files from a PC and also how to connect to an inkjet printer.  This MacBook Air doesn't seem to want to talk to anything older or different so low marks on compatibility. | service words | stick with
Currys | 21151097 | 2021-02-03 12:58:57 | On this occasion it was good. However , i am still awaiting [NAME]'s to contact me following a complaint/query from October!!! | service words | still awaiting
Currys | 21152676 | 2021-02-03 07:42:56 | The fridge has the water tank and egg holder missing. Currys customers service are rubbish and still awaiting a reply back | service words | still awaiting
Currys | 21158607 | 2021-02-04 14:05:25 | I miss the popup back and home icons at the bottom of the screen.  I'm still awaiting delivery of my SIM so have not been able test how long the battery lasts when I am making & receiving calls etc.  A removable battery would have been better. | service words | still awaiting
Currys | 21163617 | 2021-02-04 12:19:11 | No but still awaiting paperwork cover plan that we haven't yet got. | service words | still awaiting
Currys | 21168025 | 2021-02-03 09:56:56 | Still awaiting a reply from manager of local shop about a complaint from 2 years ago. Well I gave up after 6 months. Customer service awful. | service words | still awaiting
Currys | 21168177 | 2021-02-03 10:03:08 | The TV was faulty. On the second day the picture kept going off screen and you could only hear the sound. It has been sent back (19.01.2021) and I did not want a replacement. Still awaiting a refund in order to buy a replacement. As this was a gift it has been a very disappointing experience. | service words | still awaiting
Currys Ireland | 21169998 | 2021-02-03 11:34:46 | Still awaiting a reply to my query in regard to my discount voucher been rejected. | service words | still awaiting
Currys | 21176453 | 2021-02-04 07:11:22 | 2 items delivered damaged on seperate days  Still awaiting a refund 3 weeks later | service words | still awaiting
[NAME] | 21177078 | 2021-02-04 09:11:43 | The after after sales has not been great , still awaiting refund after 3 weeks !!! | service words | still awaiting
Currys | 21181959 | 2021-02-04 14:55:02 | The experience was fine, couldn't fault it at all however I am still awaiting my faulty [NAME] to be collected | service words | still awaiting
Currys | 21185063 | 2021-02-05 09:27:17 | I am still awaiting my mo ey. Money taken and no switch lite bundle avaliable | service words | still awaiting
Currys | 21202188 | 2021-02-06 09:18:47 | EXTREMELY POOR! AVOID AT ALL COST OVER A MONTH AND STILL AWAITING REFUND | service words | still awaiting
Appliances Direct | 21221415 | 2021-02-09 07:06:45 | Appliance was delivered without a right hand front foot, still awaiting resolution of this point. Interior light could be better placed to improve visability | service words | still awaiting
Currys | 21227717 | 2021-02-09 12:20:26 | Spent over two hours waiting on the phone and I am still awaiting my refund | service words | still awaiting
Currys | 21232002 | 2021-02-09 21:05:49 | Brought the item, confirmed delivery with in 5 days...10 days later the item hadn't arrived.when I finally got through to customer service I was told the item was out if stock and the couldn't advise when it would back in even though they had taken my money. This seems to be quite normal as I heard similar stories from a few people I know.... I'm still awaiting an issue I had with [NAME] at the beginning of 2020, never got resolved.... Avoid this company | service words | still awaiting
Currys | 21238133 | 2021-02-10 14:23:23 | Contacted Currys in regards to the damage and still awaiting a response | service words | still awaiting
Currys | 21151662 | 2021-02-03 07:43:58 | I contact curry's start of January and still no contact back. | service words | still no
Currys | 21162230 | 2021-02-04 18:07:40 | Still no all4 or 5od apps but hopefully will come soon. We have Chromecast anyway so not a huge issue. They don't mentioned that HDR mode is power hungry but I assume this is the same on all TV's. Built in sound with [NAME] is certainly the best built in audio I've had but it lacks depth/base if you are used to a seperate soundbar with subwoofer | service words | still no
Currys | 21177470 | 2021-02-04 09:36:02 | Transaction seamless. [NAME] silence regarding the 5-year warranty with no documentation provided. Ignored on [NAME] when questioned about it. Still no response 3 weeks on. Very disappointing. Needs chasing again. | service words | still no
Currys Ireland | 21177949 | 2021-02-04 11:57:43 | Charged import duty/ tax on a product bought on the Irish Currys website, and still no refund processed. | service words | still no
Currys | 21212421 | 2021-02-07 12:30:45 | Currys uplifted the Chromebook on 20th January and informed me on 28thn January that a replacement is to be with me soon !!!!!!! todate 7th February STILL NO SIGN OF THE CHROMEBOOK.  Dealing with [NAME] during this Pandemic is a joke. | service words | still no
[NAME] | 21221300 | 2021-02-08 19:26:25 | Always a size 10, I have two other size 10 Merrill shoes/boots but these were too small and still no refund after two weeks. | service words | still no
Currys | 21232084 | 2021-02-09 21:29:19 | Good in parts in store not do good order a printer in October  in store  still no sign of it even  then I've been instor every other  error October nov Dec  and ring costermes  service  3 times | service words | still no
Currys | 21233304 | 2021-02-10 09:11:32 | Still no substitute for a pan fried steak | service words | still no
Currys | 21240135 | 2021-02-10 17:17:31 | I received an e mail from couriers saying fryer delivered ! Where to ? I assumed the shop ! ( which is what I requested)Two day's later still no new's ! I called at the shop,they didn't know about it !  took them quite a while to find it ! It was in a plain cardboard box in front of their till's ! | service words | still no
Currys | 21152552 | 2021-02-03 10:13:54 | Now TV is not yet available on this model. This isnt something they tell you when purchasing. It says it should be available early 2021. It's now February and still not available | service words | still not
Currys | 21155205 | 2021-02-03 09:47:18 | Still not clear that we can have the Art on two TV's. | service words | still not
Currys | 21155603 | 2021-02-03 14:01:38 | I ordered the laptop online as I was unable to contact customer services as it was constantly engaged. I ordered a chromebook and went online to cancel it in favour of the laptop. Having completed the correct form, it was still not refunded so I have had to purposely not collect it so that Currys would refund the chromebook eventually as customer services is constantly engaged. With regards to collection, I had to collect it from the store car park and I was ask if I had download the app which I knew nothing about. So basically the online ordering was great and so is the laptop but anything that required person contact was dire. | service words | still not
Currys | 21155674 | 2021-02-03 13:49:35 | Had in a small room for a couple of Hours. Room still not warm | service words | still not
Currys | 21163172 | 2021-02-04 13:12:20 | very slow dont go to were i press  had considerable problem setting it up and still not satisfied | service words | still not
Currys | 21167638 | 2021-02-05 09:21:40 | Appalling, Curry advertise installation and door reversal service and take your money. Then delivered item and refused to do the door reversal . Fridge freezer dumped in my hallway. i am 70y old, Pensioner. still not got my money back from them charged for installation and its impossible to contact them.They should be ashamed of the service they advertise and then supply. | service words | still not
Currys | 21168340 | 2021-02-05 08:26:32 | Spent about ten hours sorting a mix up , still not sorted, can't speak to anybody , virtual assistants fob you off, don't take notice of what's been discussed | service words | still not
Currys | 21168650 | 2021-02-04 21:02:41 | It's better than previous gens on the battery life but still not great The headphone port still doesn't work with any headphones with a volume control built into the headphones. So you can't just plug in any headphones. | service words | still not
Currys | 21169087 | 2021-02-07 11:13:40 | We need to reverse the doors but the fridge freezer was delivered without the pack of spares that is supposed to come with it. We've tried ringing, online chat, contacting [NAME], still getting nowhere. Got a courtesy call yesterday from curry's but when I told him I wanted a bag of spares sent to reverse the doors, he couldn't help and suggested I contact customer service to ask for a replacement product! Still not sorted. | service words | still not
Currys | 21172485 | 2021-02-04 22:15:22 | Screen still not good enough in sun light | service words | still not
Currys | 21175718 | 2021-02-05 09:53:29 | I like the design. Little things like the back lit keyboard are slightly diff WASD keys are nice. It is also very sturdy, so although slightly heavier than other laptops (still not heavy at all really) it feels very solid. I am not worried I may accidentally snap it by opening it to fast. | service words | still not
Currys | 21175934 | 2021-02-03 22:05:49 | I asked to exchange my oculus rift s for the oculus quest 2. Its been 2 weeks since Dpd picked up the headset and I have still not received the oculus quest 2. | service words | still not
Currys | 21177477 | 2021-02-04 09:36:04 | This time has been fine, prior to this I had 2 terrible experiences. 1 of those has been dealt with well. The other, I am still not very happy about but I haven't the time or inclination to keep arguing. | service words | still not
Currys | 21177805 | 2021-02-05 10:44:36 | Complete absence of any user guidance I've bought 2 different H P printers listed as suitable for chromebook and have still not found a way to connect successfully either wireless or by USB.  You have to access an app and then jump through numerous hoops and still it doesn't work. Surely it should be made simple to connect a printer even if only by USB. | service words | still not
Currys | 21177876 | 2021-02-06 21:00:37 | Ordered the microwave on line ,delivered and as no reply it was returned ,still not informed of refund! Have emailed customer services about a month ago no reply ,spent hours on texting call and virtual calls .Got my daughter to order another microwave click and collect ,we collected that got it home and glass plate was in pieces ,straight away we returned it to [NAME] who don't take faulty return goods .Went on line and arranged pickup and replacement.At last a microwave took 5 weeks .It will be great when the store is open ,customer service improves. It was argent as it for a 88 yr old who eats ready meals .The communication was hard,how would special needs and people without internet cope ,as you can speak to a human . | service words | still not
Currys | 21181508 | 2021-02-04 13:45:17 | Very bad. 1 month gone and item still not received. Useless. | service words | still not
Currys | 21191675 | 2021-02-07 14:15:13 | Mine wouldn't print the test page, and I was struggling to get it to scan my passport - still not sure why, so I ended up using a scanner app on my phone. | service words | still not
Currys | 21196563 | 2021-02-07 15:46:32 | The accuracy of the heart monitor and calories is temperamental. The first few exercises I did it was registering my heart rate right and said I was at 60bpm while mid work out. I changed my arm I wear it on and started to wear it lower on my arm away from my wrist bone and not too tight. This seemed to have produced much better results, although still not as reliable as other watched | service words | still not
Currys | 21200341 | 2021-02-07 15:39:41 | Small internal memory for pausing live tv. Faster software better design remote and better sound quality (spent hours on it still not good need to buy a sound bar or surround) | service words | still not
Currys | 21202179 | 2021-02-06 09:18:44 | Faulty oven delivered. Still not had any response. Can't cook for my children and have a non working cooker! | service words | still not
Currys | 21202561 | 2021-02-08 08:27:06 | Software is not entirely intuitive, for example adding more apps etc seems a bit clunky and still not worked out how to do it. Access to internet not intuitive and took me a while to find where this was in the system. | service words | still not
Currys | 21204006 | 2021-02-08 06:55:03 | Has come on a few times in the middle of the night?  Still not sure why?  Happened 3 times now and had the TV about a month? | service words | still not
Currys | 21204559 | 2021-02-08 07:21:51 | It takes hours and the clothes are still not dry. My old dried them in 20 mins. | service words | still not
Currys | 21205439 | 2021-02-08 08:07:48 | It is not the best for the eyes, brightnes can be adjusted but still not the best also colours look likes a little bit far from reality. windows in S modhas no sense, swipped to normal version: I personally also find cortana useless as well... | service words | still not
Currys | 21210171 | 2021-02-08 11:54:23 | I had moved from an Apple laptop so it took me a while to get used to the Windows OS. One thing I will say is that I am still not logged in properly to Microsoft. | service words | still not
Currys | 21210897 | 2021-02-08 13:29:57 | As usual. instructions for set up less than clear - 4 weeks on have still not found use for second remote provided or how it is supposed to work.  Image keeps getting out of sync with Samsung soundbar.  It even varies between programmes on the same channel.  Not clear whether this is an issue with the TV or soundbar, but rarely had this problem using same sound bar with old TV. | service words | still not
Currys | 21212208 | 2021-02-08 13:21:37 | Still not extremely strong sucking power. Anti-hair wrap mechanism gets stuck with hair sometimes. | service words | still not
Currys | 21214667 | 2021-02-08 13:12:00 | I found it a bit difficult to tune in still not able to work out how some things work | service words | still not
Hotpoint OLS | 21214706 | 2021-02-08 13:15:33 | It is quite disappointing, it takes too long for a good cycle otherwise the quick option is not so good. After long washing, the plates and bowls are still not cleaned really well especially the spoons, forks and knives. | service words | still not
Currys | 21216602 | 2021-02-08 21:21:25 | It is really hard to set up and still not managed it on my laptop. Speed is also very slow. | service words | still not
Furniture123 | 21218203 | 2021-02-08 15:55:45 | Look great but velvet was marked. Replacements sent but still not great. Had to hire a skip to get rid of first two so worked out expensive. | service words | still not
Laptops Direct | 21218852 | 2021-02-08 19:56:39 | I am still upset that the delivery took longer than expected (1 week late) and I was told they tried to deliver the laptop on a Friday, I was at home all day and I can assure you that they did not try to deliver. I did contact customer services as I was ready to cancel my order, they managed to arrange a weekend delivery without informing me then phoned me on Monday as if everything was sorted out! I have still not had any feedback on the issue that upset me most, firstly they tried to blame the delay on me then blatantly lied when they told me that they tried to deliver. | service words | still not
Currys | 21222002 | 2021-02-08 18:26:02 | Still not had any problems with hair wrapping... Was constantly having to remove hair from my dyson. | service words | still not
Currys | 21225313 | 2021-02-09 10:01:48 | This time it was good but still not heard from a previous purchase over a mth ago! | service words | still not
Currys | 21226420 | 2021-02-09 10:56:26 | Good in parts! I bought a HDMI to VGA connector in error - it only works one way. I have still not managed to return this item, despite filling in the returns form, responding to an email and trying to phone. The automated phone system took me around in circles and finally rang off.   The purshase of the correct item - a VGA to HDMI connector went perfectly and I'm pleased with the product. | service words | still not
Ebuyer | 21228015 | 2021-02-09 15:56:25 | the phone came with no instruction manual, just a slip which told you where the one/off button was. had to look endlessly on line for some instructions, still not fully there. | service words | still not
Currys | 21229217 | 2021-02-09 14:02:33 | Lack of customer help & support left me without a working dishwasher for approx 4 weeks, still not resolved!!!! | service words | still not
Currys | 21230774 | 2021-02-09 16:56:06 | Horrible customer service. Matter still not resolved! | service words | still not
Currys | 21231899 | 2021-02-09 20:35:51 | Never had any problem with [NAME]'s except years ago they would come in and set the TV all up for you but no, they just drop it off and disappear leaving an 87 year old virtually blind man to try to do this on his own, my brother has been down there to sort it out and after following all the instructions over and over again its still not working | service words | still not
Currys | 21233504 | 2021-02-10 09:39:45 | Constant push to spend more money on battle passes and lots more.  The game is already expensive so why can't I have the full experience without paying more.  Genuine rip off.  Also latest patch has stopped my xp ranking - still not fixed 5 days later Local coop for special ops and survival is not available - massive own goal | service words | still not
Currys | 21233553 | 2021-02-10 09:31:36 | Product arrived damaged 3 weeks again and despite calling a number of times and messaging daily through the Facebook page I have STILL not had any confirmation of a replacement product and I am left with no workable product.  Disgusting service | service words | still not
Appliances Direct | 21146787 | 2021-02-04 18:09:06 | This item was replaced due to a cosmetic fault. The replacement was exactly the same. Still waiting fork a collection and refund. Heard nothing since my last email to CS. | service words | still waiting
Currys | 21150525 | 2021-02-04 18:21:04 | Initial service and delivery were good, on time and the products appeared fine, but one of 2 identical laptops was faulty. Returned 2 weeks ago and we are still waiting for a replacement. After being initially told this would take 7-14 days we were then told it might take up to 3 weeks for the laptop to be scanned in at the warehouse. Meanwhile our son is without a laptop to home school. Completely unacceptable in the circumstances. | service words | still waiting
Currys | 21154020 | 2021-02-04 07:41:41 | The TV didn't work and we had to return it.  Still waiting on a replacement for 2 weeks now. | service words | still waiting
Currys | 21158061 | 2021-02-04 18:23:50 | still waiting for a refund must be the worlds slowest process... | service words | still waiting
Currys | 21158347 | 2021-02-04 14:31:02 | Item delivered late and did not work properly.  Efficient returns process but I'm still waiting for a replacement product. | service words | still waiting
Currys | 21168046 | 2021-02-03 09:57:00 | Rubbish, faulty item sent back 3 weeks ago and still heard nothing. Contacted customer service and was transferred and on hold for 2 hours. Still waiting for a replacement to be sent back as now apparently they have run out of stock. Disgraceful don't buy from here | service words | still waiting
Currys | 21168294 | 2021-02-03 10:09:15 | My son has had 2 expensive items on order and although it said they were in stock they weren't and we are still waiting for advice that they are ready to collect. | service words | still waiting
Currys | 21168749 | 2021-02-03 10:33:44 | Still waiting on my refund its been 14 days. | service words | still waiting
Currys | 21168824 | 2021-02-03 10:39:40 | not very good as they did not send for a replacement set some one did not put it through the system properly.if i had not called in they would not have noticed.still waiting after 3 weeks. | service words | still waiting
Currys | 21168868 | 2021-02-03 10:39:50 | Absolutely shocking, I'm still waiting for customer services to return my call despite 5 different promises to do so, even a request from the store for them to call me. I would recommend anyone to shop elsewhere if they can as once the product is purchased then you cannot escalate a complaint to a manager. I feel very let down by the complete silence from Currys | service words | still waiting
Currys | 21169244 | 2021-02-03 10:58:17 | Difficult to get through to customer service, and still waiting on my refund, its been 3 weeks | service words | still waiting
Currys | 21170290 | 2021-02-03 11:53:00 | Previous purchase to these items still waiting to resolve due to covid and shop closure. | service words | still waiting
Currys | 21170381 | 2021-02-04 21:08:25 | I am still waiting for my 3 year warranty plan for which I contacted your customer service about. Still waiting for a reply. Other than that, everything is satiafactory. | service words | still waiting
Currys | 21170605 | 2021-02-03 12:11:16 | TV didn't work well so has been send back for exchange.  I called Customer service to get update not helpfull much and not giving accurate information, last advisor was even rude. I'm still waiting for email that replacement TV is ready for collection. | service words | still waiting
Laptops Direct | 21171369 | 2021-02-04 18:47:41 | High ink use. Should print double sided - it doesn't. Business Breaker - WFH but have to do a 30 mile round trip to collect printouts from a laser printer in the office as this won't print greyscale when the pink ink cartridge is empty. Epson shuts down your ability to print. Even when it is [NAME] that is unable to provide you with ink and still waiting 2 weeks after delivery date. Never again. | service words | still waiting
Better Bathrooms | 21171825 | 2021-02-03 13:40:29 | Missing part, bath damaged when unwrapped. Still waiting for Better Bathrooms to respond to emails and telephone call two weeks later! | service words | still waiting
The Jewellery Channel | 21172492 | 2021-02-03 14:33:51 | Experience has been mostly positive. I'm still waiting for a response to a query about another purchase which I made. Am disappointed at the response time. | service words | still waiting
[NAME] | 21172589 | 2021-02-03 14:45:44 | Still waiting on an order from 3rd January, no update from Go Outdoors regarding this, order number 679789806, so undeserving of a 10 | service words | still waiting
Currys | 21174264 | 2021-02-03 16:03:35 | Still waiting for the 5 years guarantee for the TV. No luck with customer service | service words | still waiting
Currys | 21174278 | 2021-02-03 16:03:37 | Still waiting for my refund, terrible customer service | service words | still waiting
Currys | 21174623 | 2021-02-03 16:54:21 | 16 days later I am still waiting for an exchange. | service words | still waiting
Currys | 21177575 | 2021-02-04 09:42:13 | We have since sent this laptop back to Currys, on the 19th of Jan. We're still waiting for some sort of reply so we're able to move forward with a full refund, so my daughter is able to purchase a different model, that better meets her needs. | service words | still waiting
[NAME] | 21180398 | 2021-02-04 12:15:22 | Have sent some items back and still waiting for confirmation of refund. Don't like [NAME] as courier they just dump items leaving them in inclement weather despite having an identified safe place. | service words | still waiting
Currys | 21180762 | 2021-02-04 12:39:33 | Had to phone customer services about 5 times kept getting cut off i had to phone hover twice as currys told me then to be told by hover that it was currys that were supposed to contact them i was on the phone for about 3 hours trying to sort my problem out, then I asked for a manager to contact me about the hassle I had but I'm still waiting thats now over a month, so now that you will be reading this I hopefully will recieve a call from a manager. I also didn't put a bill in for my kitchen getting water logged and had to have extra heaters on for 3 days to dry out the kitchen, so if I don't hear back my next option is to tell my story on Facebook. | service words | still waiting
Hotpoint OLS | 21180832 | 2021-02-04 12:45:38 | Still waiting for someone to come and collect 3 weeks after contacting very! It's going in the garden because we don't have space for it | service words | still waiting
Currys | 21181529 | 2021-02-04 13:51:00 | Online order a shambles.Charged me twice for same product on same day. Still waiting for refund. | service words | still waiting
Currys | 21182609 | 2021-02-04 16:45:30 | I am still waiting for a Nintendo fit ring which has been on order since the beginning of December can you help | service words | still waiting
Currys | 21182951 | 2021-02-06 13:59:10 | [NAME]'s can be hit miss, I'm still waiting to hear back about my logik freezer yet my beats arrived fine | service words | still waiting
Currys | 21185689 | 2021-02-05 10:04:29 | we were charged twice for the same item as your system crashed after we placed the first order.I called Customer Service and they told me the sale had not gone through and to place the order again. I did this only to find that you then delivered two of the product and charged me twice. Iam still waiting for my refund | service words | still waiting
Sony Import | 21188561 | 2021-02-05 15:39:40 | I'm happy about it. And I actually wrote to Sony about loyalty in you. But I am still waiting for the reply. :( | service words | still waiting
Better Bathrooms | 21198319 | 2021-02-05 14:06:23 | As mentioned above the mirror was not attached to the door. I advised Better Bathrooms of the problem and asked them for a replacement door - just over a week ago. I have sent them photos showing the problem and despite promises to contact me to discuss options I am still waiting for the problem to be resolved. | service words | still waiting
LV= (GI) | 21198328 | 2021-02-05 14:02:20 | Still waiting for email confirmation | service words | still waiting
Currys | 21198512 | 2021-02-05 14:18:40 | A chest freezer arrived in damaged condition . Weeks later we are still waiting for Currys to tell us what they propose to do about it | service words | still waiting
Birdfood (CJ Wildlife) | 21200236 | 2021-02-05 17:51:57 | Very good. I am still waiting for the woodpecker feeder which was out of stock when I ordered it. | service words | still waiting
Currys | 21201027 | 2021-02-05 20:52:26 | I am still waiting for documentation re the two year  maintenance contract! | service words | still waiting
Currys | 21202542 | 2021-02-08 06:14:33 | As I said still waiting for an engineer, very difficult to contact anybody with a fault | service words | still waiting
Currys | 21204912 | 2021-02-06 11:57:08 | still waiting for money for insurance which we cancelled | service words | still waiting
Currys | 21205805 | 2021-02-06 12:57:38 | Still waiting for added warranty to arrive after a month tv arrived | service words | still waiting
Currys | 21212353 | 2021-02-07 12:19:20 | Very good, they organised collection of the printer straight away. I'm still waiting for my refund tho. | service words | still waiting
Currys | 21212850 | 2021-02-07 13:23:13 | Chrome book, good buy. Microsoft Soft 365 Personal, product faulty, returned on 19th January, still waiting on exchange or refund after umpteen attempts to get through to customer services, no communication, until I sent an email on Friday, still waiting on reply, frustrated customer!! | service words | still waiting
The Jewellery Channel | 21213542 | 2021-02-08 12:01:56 | Only used a couple of times so still waiting results, but it's relaxing. | service words | still waiting
BT Shop | 21213620 | 2021-02-07 15:53:22 | Still waiting to hear from customer services after our 4 th attempt re replacing the phones | service words | still waiting
Currys | 21214180 | 2021-02-07 18:30:19 | I ordered iPhone 12 pro 22.12.2020 and i still waiting for it !!!!!!!!!!!!!! | service words | still waiting
Currys | 21215449 | 2021-02-08 08:49:13 | Over all a good service. Delivery drivers wouldn't take it up to my flat because when I ordered was no option to say I live in the 1st floor. Also selected my delivery day and it was changed to a different day as still waiting in a refund in my delivery charge! | service words | still waiting
Currys | 21215538 | 2021-02-08 08:55:11 | Tumble dryer is faulty and I'm still waiting for it to be repaired | service words | still waiting
Laptops Direct | 21218098 | 2021-02-08 11:29:15 | Overall a good experience much like my last purchase. Unfortunately I am still waiting for my promo code for the game they were offering as the website states' will be received within 7 days of purchase but customer services have informed me that it's 30 days and a month later they have still not updated their website | service words | still waiting
Currys | 21220696 | 2021-02-08 14:18:54 | I ordered the laptop to be delivered next day only to be told a week later they did not have the laptop in stock. I waited a month and then decided to cancel my order. I am still waiting for the refund a week and a half later. I will not be ordering from the company again. | service words | still waiting
Currys | 21220726 | 2021-02-08 14:19:00 | Currys are good, they listen and replaced it but after 3 weeks of return I am still waiting for my payment to be clear | service words | still waiting
[NAME] | 21221877 | 2021-02-08 16:33:21 | I've bought walking boots a month ago. They broke and having returned them I'm still waiting to hear how I will be refunded or if I'll get a replacement pair. | service words | still waiting
Currys | 21221892 | 2021-02-08 16:33:24 | Still waiting after 4 weeks of ordering my dryer | service words | still waiting
Currys | 21224613 | 2021-02-09 09:33:46 | I'm still waiting for my quidco pay out for goods I purchased in May 2020. | service words | still waiting
Currys | 21226381 | 2021-02-09 11:05:14 | Still waiting for a new TV to be sent ... as the back if my tv not right . | service words | still waiting
Currys | 21227243 | 2021-02-09 11:48:14 | Excellent online and delivery ahead of expectations. A bit slow with after sales as I am still waiting for my extended care and repair plan documentation. | service words | still waiting
box.co.uk | 21230220 | 2021-02-09 15:41:14 | The experience was fine, still waiting for a refund but it only go back to them yesterday. | service words | still waiting
Currys | 21230314 | 2021-02-09 15:52:59 | Bought online still waiting for my extra warranty cover paperwork from January from  the company | service words | still waiting
Currys Ireland | 21230665 | 2021-02-09 16:38:45 | I'm still waiting for my camera to arrive its been 10 days since I ordered it | service words | still waiting
Laptops Direct | 21230740 | 2021-02-09 16:50:19 | I am still waiting for my refund for my laptop which I bought on 12/01/2021. I sent them the laptop back & paid for delivery which is fine as I agreed to do this but I am getting rather anxious now waiting for my refund. I have contacted customer service a few times and I am still waiting. | service words | still waiting
Currys | 21233741 | 2021-02-10 09:43:44 | WE e are still waiting for the receipt from Currys weeks later. You cannot speak to anyone and their queue for email replies extends into the future ie months! | service words | still waiting
Currys | 21233957 | 2021-02-10 09:50:25 | Terrible experience from Currys. Still waiting for part of my refund. | service words | still waiting
Better Bathrooms | 21236674 | 2021-02-10 15:13:28 | Had a problem still waiting for a solution | service words | still waiting
Currys Ireland | 21236932 | 2021-02-10 13:00:06 | Extreme bad experience with this company for 2 differents purchases the last 8 month I was in contact with their customer service twice and they did not show any sense of professionalism. They finally told me that someone will come home to repair ( a fridge)..and after another 8 days of waiting and 2 call..nobody came yesterday..I am still waiting for someone to help me repair my fridge which is 8 month old and under warranty..very disappointing.. I will NEVER purchase anything from them. they are not serious.. | service words | still waiting
Currys | 21237568 | 2021-02-10 13:36:25 | Still waiting for kettle replacement as stores closed and cannotvtrace my kettle which should be in store depot. That's why I had to buy this one! | service words | still waiting
Currys | 21240433 | 2021-02-10 19:49:46 | It may not be a box problem, but it didn't like recording while watching another programme. I am still waiting for it to be resolved! Freesat box developed a fault after only one month of use. | service words | still waiting
Currys | 21241016 | 2021-02-10 20:31:21 | The VAX which was unusable due to a major missing part.  I am still waiting over a month later for this to be sorted. | service words | still waiting
Laptops Direct | 21241261 | 2021-02-10 21:57:38 | Still waiting the advertised "Free game" but all in all good value. | service words | still waiting
Currys | 21186425 | 2021-02-05 10:42:26 | Ordered online stop sending unsolicitated questionares like this one I will shop where I want and surveys are useless nothing is done | service words | stop sending
Currys | 21153186 | 2021-02-03 08:43:32 | It's a PlayStation 4 it's what it's supposed to be a great gaming console. | service words | supposed to be
Currys | 21154569 | 2021-02-03 11:27:29 | It is supposed to be a 4 slice toaster. Though you can't fit in 4 slices of  Warburtons. My husbands favourite bread. | service words | supposed to be
Appliances Direct | 21159916 | 2021-02-05 10:31:22 | Build quality seems to be going down hill with [NAME] I've noticed over the years. This unit wasn't made where one would think. I've always bought German because it's supposed to be German made!? Way too much money for what it is. | service words | supposed to be
Currys | 21162068 | 2021-02-04 14:34:04 | It's heavy and it's supposed to be cool on the outside,it isn't it also doesn't keep water as hot as I was led to believe, certainly not for up to 4 hours. | service words | supposed to be
box.co.uk | 21163775 | 2021-02-04 12:09:15 | The range is poor, considering I had a very old Netgear wifi router and went for this one as the range was supposed to be a lot further - it is not. Disappointed. | service words | supposed to be
Currys | 21168135 | 2021-02-04 20:53:25 | Adjustable legs supposed to be at the front but came fitted to the back. Annoying but okay once I'd sussed it. Also no brackets supplied for securing fridge to units. Had to use the old ones from the fridge I was taking out | service words | supposed to be
Currys | 21168988 | 2021-02-04 21:16:34 | Fitting the door was a bit of a faff, there was supposed to be a door template included with the product, which makes it easier to [NAME] out where to drill  the holes. Mine didn't have it so had to do lots and lots of measuring. Checking and re measuring and marking. | service words | supposed to be
Currys | 21170108 | 2021-02-05 08:34:59 | The clumsy look, large numbers.  OK in the bedroom but not in the hall where it was supposed to be. | service words | supposed to be
Runners Need | 21174110 | 2021-02-05 07:50:03 | I have worn Saucony for years now and always found them comfortable and very supportive which I need.  I recently tried a pair of Adidas sports which although were supposed to be supportive didn't last and were nowhere near as comfortable as these. | service words | supposed to be
Currys | 21174676 | 2021-02-05 08:46:19 | Fan is very loud and distracting. I had a previous HP of similar spec and this was supposed to be an upgrade but I cannot see any improvements. I am considering returning | service words | supposed to be
Currys | 21175488 | 2021-02-04 18:53:50 | Supposed to be smart control but very slow/dated actions,or no pointer Had trouble getting apps  Basically not smart | service words | supposed to be
Currys | 21183316 | 2021-02-04 19:00:24 | The item was supposed to be delivered on Sunday and it wasn't it was delivered the following Tuesday | service words | supposed to be
[NAME] | 21186655 | 2021-02-07 12:27:27 | only one arrived and it was supposed to be a pair | service words | supposed to be | reviewer_does_not_have_product
Currys | 21187943 | 2021-02-06 23:25:08 | The tablet is supposed to be 'hdmi supported' however the android system pie 9 doesn't seem to recognise or allow access from an HDMI device/adapter. | service words | supposed to be
Appliances Direct | 21197618 | 2021-02-07 15:04:43 | Too many buttons, instructions hard to work out but once it's up & running you don't need to press anything, but it did take a few days to work which settings it was supposed to be on. | service words | supposed to be
Currys | 21202118 | 2021-02-08 07:13:23 | The light stays on all night and I can't work out how to switch it off.  The wireless connection drops out from attached devices which can be a pain when you want to print something quickly and have to re-establish connection.  The ink deal by post is pretty unclear of what you are supposed to be getting on the trial.  The app is not as user friendly as the old touch screen I had on my last HP printer. Cartridges are not cheap compared to the last printer. | service words | supposed to be
Currys | 21202280 | 2021-02-08 08:33:01 | The door is supposed to hang either way and the change over is supposed to be easy this is not true door still does not work properly | service words | supposed to be
Currys | 21202442 | 2021-02-08 07:02:52 | Supposed to be A grade on spin, the label is saying B,  times of programs are longer than advised on the manual, following the instructions, weight recomendation etc, can't set a spin with all programs or temperature..... also in the package was a label energy rating D for one of programs....so what is it ?which program is A rated ? And so loud ! I wish i got a different one. | service words | supposed to be
Currys | 21204016 | 2021-02-06 11:02:30 | Tv was supposed to be delivered on the bad snow day (no-ones fault), but did not get any notification that this had been cancelled and rearranged to a new date until I contacted customer services. A quick text or call would not have hurt. Otherwise pleased with tv, easy to order etc. | service words | supposed to be
Currys | 21204541 | 2021-02-08 07:03:02 | Seems to have a mind of its own when connecting via the app or direct through wifi. Sometimes it works and others not. Also it wont let me set up the instant ink as it wont set up the online services even though it confirmed connection to wifi and internet and ive followed all the troubleshooting guides. So it's supposed to be quick and simple but it is quite the contrary | service words | supposed to be
Currys | 21204966 | 2021-02-06 11:57:19 | Good service HOWEVER did does not help when someone phones asking how the product is when it was supposed to be a present. | service words | supposed to be
Currys | 21205207 | 2021-02-08 07:46:50 | Battery life is supposed to be for 10 hours but I have to recharge a lot. | service words | supposed to be
The Jewellery Channel | 21206915 | 2021-02-08 08:44:59 | Very badly made should be better quality as this is supposed to be a protection item | service words | supposed to be
Indesit PPC | 21207479 | 2021-02-06 15:38:07 | I ordered the tumble dryer December 28 it was supposed to be delivered on January 6 didn't get it till February 4th due to low stock. Overall didn't mind that it was going to be late. Excellent service from the delivery man. | service words | supposed to be
Currys | 21211864 | 2021-02-08 12:40:30 | It did not do the one thing it was supposed to be a microphone at least one step better than inbuilt microphone | service words | supposed to be
The Jewellery Channel | 21215636 | 2021-02-08 17:46:04 | It was just FAR TO SMALL. I know it was supposed to be a small bag but it looks like a child's bag.     I would gladly purchase this bag at double the price if it was a sensible size. | service words | supposed to be
Currys | 21217014 | 2021-02-08 10:33:11 | This was supposed to be delivered on a Monday and I was informed it was damaged so I would get one Tuesday. Another was delivered Tuesday and had a dent in the door so I had to wait in another day for another to come | service words | supposed to be
Currys | 21217708 | 2021-02-08 18:52:31 | Supposed to be android, no play store on it, when I try to download [NAME] says already installed, but that is on my phone. I thought it would be same as my old Lenovo, but can't find half the things I want | service words | supposed to be
Dreamland | 21220008 | 2021-02-09 06:17:22 | It could be bigger, it's not very big considering it is supposed to be large.  No heating elements to the side of the blanket.  Takes longer than my old one did to heat up. | service words | supposed to be
Currys | 21221157 | 2021-02-08 14:59:58 | I had to chase the delivery of the item several times & eventually after nearly 3 weeks of hearing nothing about when it would be delivered I spent over 30 minutes on the phone chasing it up & making a complaint. After this the product did get delivered later that week however I am supposed to be receiving compensation due to the inconvenience caused but to date have received nothing despite being told this would happen within 7 days (it is now 2 weeks on). | service words | supposed to be
[NAME] | 21222333 | 2021-02-08 17:48:50 | To be fair I've had a lot of issues buying these boot. They were supposed to be for [NAME]. But we got there in the end so all good. | service words | supposed to be
Appliances Direct | 21226148 | 2021-02-09 10:52:48 | The water is full every day however this product supposed to be for 5-6 bedrooms still have condensation on windows and it's a two bedroom house | service words | supposed to be
Indesit PPC | 21227543 | 2021-02-09 12:35:45 | Didn't like the repeated e mails, letters and phone calls to increase my protection by taking out extra insurance... Attempting scare tactics by saying how much it would be to repair when it fails after 1 year. If it is supposed to be so good a machine why try to scare people into thinking it will fail after 12 months. | service words | supposed to be
Currys | 21228450 | 2021-02-09 14:17:48 | Sound misses part of words off and sometimes full words, when watching a recording it will switch back to live tv, recordings jump and miss out bits, the box has to be reset every other day to clear the sound faults but the recording faults stay. Free sat are supposed to be releasing a software update in February to resolve the recording issues, took faulty box back and got a new replacement which had she same faults as the first | service words | supposed to be
[NAME] | 21237807 | 2021-02-10 14:55:47 | I'm small and slim but obviously want to wear this with layers underneath and it's cut much too tight. I got a size up as well but it's like the manufacturers don't realise what British weather is like! The coat is supposed to be practical | service words | supposed to be
Currys | 21170304 | 2021-02-03 11:53:03 | Already done this via a text survey | service words | survey
Berghaus(UK) | 21174619 | 2021-02-03 16:54:20 | It's taken me longer to complete this survey than to order my shoes | service words | survey
Currys | 21182206 | 2021-02-04 15:35:56 | Be sending me the survey it is clear that you are disconnected from what is happening. My order never arrived, trying to contact the CS team was very frustrating but I eventually found out that they ran out of stock but failed to tell me. I cancelled the order and asked for a refund. | service words | survey
Currys | 21207037 | 2021-02-06 14:44:43 | I have already submitted a survey on this however: Most helpful staff at Stevenage one could hope for especially the young gentleman who helped me chose. He was extremely knowledgeable kind and considerate. He is an asset to Currys PCW. | service words | survey
Hyundai Canada | 21214298 | 2021-02-07 19:16:48 | They were wonderful.   In fact, I  completed a very thorough and very positive Google survey. | service words | survey
[NAME] | 21220780 | 2021-02-08 14:24:59 | The initial survey sent by email had no option to say I purchased online. I informed customer care but never got a reply. My comment was that online purchasing would have been improved if they had included the images of the backpack features online ( they come with the packaging) as i think it would encourage/help make the customer to buy this product. | service words | survey
Currys | 21231723 | 2021-02-09 19:50:06 | easy to order and reliable but the lenght of this survey is too long. | service words | survey
Money Supermarket | 21170497 | 2021-02-03 12:40:33 | because I do not like answering surveys and could as easily given all 0's | service words | surveys | entirely_off_topic_wrong_section
Currys | 21171081 | 2021-02-03 12:47:31 | Good but they do nag about customer satisfaction surveys. | service words | surveys
Currys | 21171090 | 2021-02-03 12:47:33 | It was fine but surveys like this are a bit boring. | service words | surveys
Tesco Mobile | 21142255 | 2021-02-04 15:01:47 | I am glad I switched to Tesco mobile, the sim plan I have suits me after a few reviews but it is perfect now.  It is a pleasure to go into my local Tesco mobile store for help (Carrickfergus). I would rate the staff there as some of the best and in particular a girl called Jenny. | service words | tesco
Tesco Mobile | 21147796 | 2021-02-03 11:26:15 | I have always had a great service from Tesco Mobile but this particular phone was a let down. Not a fault of Tesco but it should be made much clearer when looking at the phone that it doesn't have the basic features that most people want. | service words | tesco
Tesco Mobile | 21150392 | 2021-02-03 10:27:47 | Everything worked well from the first contact. every aspect was so good, a real satisfy customer. I have another account with another provider, and as soon as I am able I will change to Tesco mobile. | service words | tesco
Tesco Mobile | 21150411 | 2021-02-03 11:36:14 | Been with tesco mobile for 2 years now cant fault them | service words | tesco
Tesco Mobile | 21150435 | 2021-02-03 11:39:31 | I've had several phones from Tesco mobile and have always been delighted with the service.  I trust them to help me with my mobile requirements. | service words | tesco
Tesco Mobile | 21150496 | 2021-02-03 13:05:59 | This is my 4th mobile contract with Tesco. In my opinion, the value for money and family perks along with great customer service are the best points for me and my family. | service words | tesco
Tesco Mobile | 21150881 | 2021-02-03 10:20:42 | Shop really helpful and patient in setting up new phone and transferring data. I also in last six weeks changed my elderly fathers mobile  to Tesco due to the good service I have had over the last 4/5 years. | service words | tesco
Tesco Mobile | 21151359 | 2021-02-03 07:26:14 | I've been with Vodafone they would change the tariff mid contract, but Tesco stand by their word and do not do this, | service words | tesco
Tesco Mobile | 21151439 | 2021-02-03 08:26:56 | Been a customer of Tesco for a few years & I've had no issues & best provider by far!!! | service words | tesco
Tesco Mobile | 21151729 | 2021-02-03 13:08:18 | Been with Tesco mobile for many years and never had a problem with them or the service they provided. | service words | tesco
Tesco Mobile | 21152546 | 2021-02-03 13:58:18 | Great experience so far, switching my number over was really simple and the tesco mobile app is great as well | service words | tesco
Tesco Mobile | 21152616 | 2021-02-03 08:21:52 | With Tesco Mobile you get an excellent signal without dropouts, you don't get endless adverts or sales calls from Tesco | service words | tesco
Tesco Mobile | 21152623 | 2021-02-03 12:56:35 | 10 yes no problem withe Tesco really good. The phone is the problem. Perhaps it's me.? | service words | tesco
Tesco Mobile | 21152842 | 2021-02-03 08:23:05 | Tesco Mobile in Silverburn : due to request to keep same number and changing contract from Nokia to Samsung had to visit the store 3 times . Each time saw 3 different agents and all of them were helpful efficient and kept ridgedly to [NAME] regulations. | service words | tesco
Tesco Mobile | 21153048 | 2021-02-03 12:46:01 | I have never had any bad experiences with Tesco mobile, always been a positive experience, can answer any questions I may have | service words | tesco
Tesco Mobile | 21153455 | 2021-02-04 07:15:40 | Tesco .offer better deals  Regularly .& the coverage is  Great..+ you earn tesco points. | service words | tesco
Tesco Mobile | 21154275 | 2021-02-04 07:48:23 | When searching for a new phone we were looking for a good deal Tesco offered a free Samsung watch with the phone we have had nothing but problems trying to get it Tesco not interested in resolving any issues they fob us off telling us to contact Samsung I bought the package off Tesco not Samsung the watch should have come with the phone I still have not received my free gift I have emailed Tesco to say if watch is not here soon they will be in breach of contract I will want phone returned and contract cancelled | service words | tesco
Tesco Mobile | 21154642 | 2021-02-03 13:02:51 | Tesco mobile are an amazing provider. I initially chose the wrong data bundle, no problem once I received my number I was able to change this no problem. The online chats are very easy to use too. | service words | tesco
Tesco Mobile | 21154761 | 2021-02-03 07:49:40 | with tesco mobile for a while now, excellent company. | service words | tesco
Tesco Mobile | 21159867 | 2021-02-04 17:23:00 | I have been with Tesco for years now and have found them to be so helpful if I have needed advice or support. I also can pop into my local store for advice which is  handy. | service words | tesco
Tesco Mobile | 21160180 | 2021-02-04 15:23:01 | I have been with Tesco for quite a few years now and always helpfull | service words | tesco
Tesco Mobile | 21160206 | 2021-02-04 14:32:50 | I have had a Tesco mobile phone for several years now without having had a single problem. | service words | tesco
Tesco Mobile | 21160366 | 2021-02-04 15:19:06 | Everything was perfect last time I contact Tesco | service words | tesco
Tesco Mobile | 21160607 | 2021-02-04 15:01:24 | Staff at Tesco durham very polite and very helpfull | service words | tesco
Tesco Mobile | 21160831 | 2021-02-04 13:19:55 | Competitive price Normally good signal Tesco Account Mgr online good Bills easy to read & accessable Tesco CHAT is adequate / good | service words | tesco
Tesco Mobile | 21161239 | 2021-02-04 14:08:36 | Been dealing for quite a while with Tesco Mobile. Easy to contact,either in store or on-line. Would stay with them as long as this stays the same. | service words | tesco
Tesco Mobile | 21161477 | 2021-02-04 10:46:45 | All my family are changing to Tesco , when they can get their phones unlocked ? | service words | tesco
Tesco Mobile | 21161555 | 2021-02-04 12:03:26 | Tesco have always been very helpful and kind, ready to help with any queries. Thank you so much ? | service words | tesco
Tesco Mobile | 21163768 | 2021-02-04 12:05:22 | great service from tesco sales assistants | service words | tesco
Tesco Mobile | 21165374 | 2021-02-04 12:01:30 | Always had good service and excellent care and advice from tesco - and great value phone prices and network | service words | tesco
Tesco Mobile | 21167635 | 2021-02-05 08:14:10 | Wanted a simple phone to use occasionally. Cheaper rate than my last phone. Very pleased with it. Would certainly recommend Tesco and will definitely use them again. | service words | tesco
Tesco Mobile | 21171474 | 2021-02-04 21:12:17 | As always a great experience with Tesco mobile. Helpful, knowledgeable and well trained staff. Excellent value for money. | service words | tesco
Tesco Mobile | 21171678 | 2021-02-05 06:59:45 | I have used tesco mobile for many years now and I have never had a problem. I am sure I will be using them for many years to come. | service words | tesco
Tesco Mobile | 21179733 | 2021-02-06 14:01:19 | Been with Tesco mobile for years always been great | service words | tesco
Tesco Mobile | 21180117 | 2021-02-06 16:08:39 | Very good service ,went to Tesco extra in Havant,staff were very good ? | service words | tesco
Tesco Mobile | 21180213 | 2021-02-05 10:33:54 | I have always found the service from Tesco Mobile to be first class. | service words | tesco
Tesco Mobile | 21180244 | 2021-02-05 10:24:52 | I have never had any problems with Tesco mobile and have recommended it on several occasions | service words | tesco
Tesco Mobile | 21180254 | 2021-02-05 10:34:40 | Been with Tesco for years now and never had any problems | service words | tesco
Tesco Mobile | 21180336 | 2021-02-06 17:19:40 | My wife and I use Tesco Mobile and are very satisfied with the service received. Even when the local store was in lock-down I was advised by an assistant on how to order on-line. Once on-line I spent about 30 minutes discussing my requirements and finished up with a SIM less phone and was able to swap out my SIM card and SD card quite easily. All very straight forward. | service words | tesco
Tesco Mobile | 21180433 | 2021-02-06 19:30:51 | Buying the phone was easy and I have no problem  with tesco but this mobile apple  is rubbish in my new Nissan! | service words | tesco
Tesco Mobile | 21180458 | 2021-02-06 13:08:38 | Used them for over six years and wouldn't, change. Got my granddaughter a phone on Tesco  mobile also | service words | tesco
Tesco Mobile | 21180490 | 2021-02-05 10:18:24 | I was sold a sim only deal without Tesco's first checking if my phone was locked to another network. Had 10 days without a valid phone number and customer service refused to help | service words | tesco
Tesco Mobile | 21180700 | 2021-02-06 14:02:50 | Tesco mobile is by far the best mobile phone provider I have used. Customer service is really good every time I have to call | service words | tesco
Tesco Mobile | 21180716 | 2021-02-05 10:28:34 | Tesco were fine I needed a fone in a hurry and bought the wrong one | service words | tesco
Tesco Mobile | 21180761 | 2021-02-05 10:18:48 | Due to [NAME] ordered on line No real problems  but I didn't understand that the contract has to be e signed but after e mail from Tesco I followed the link and signed and phone was delivered 2 days later | service words | tesco
Tesco Mobile | 21180927 | 2021-02-06 18:50:47 | Been with tesco mobile for about 9 years now, never really had any problems. | service words | tesco
Tesco Mobile | 21181002 | 2021-02-06 18:43:20 | Easy upgrade due to friendly and patient customer service.  Always bought in my local tesco mobile phone store so new experience for me | service words | tesco
Tesco Mobile | 21181105 | 2021-02-06 13:33:36 | Can't fault, been with Tesco mobile for years | service words | tesco
Tesco Mobile | 21181576 | 2021-02-05 10:43:12 | Been with tesco mobile for a number of years now and my husband has been with you for a couple of years.  Absolutely no problems. | service words | tesco
Tesco Mobile | 21181594 | 2021-02-07 10:37:55 | I went to tesco supermarket in Brent Cross London where we buy our groceries. My previous phone set had stopped working so I went into the phone shop and saw this device on display. Being already a tesco mobile customer I decided to buy the set on a new contract. The staff were very friendly and helpful, | service words | tesco
Tesco Mobile | 21181680 | 2021-02-06 14:00:31 | Been with Tesco about 10 years so very satisfied | service words | tesco
Tesco Mobile | 21181932 | 2021-02-06 13:23:17 | Very good no issues good service in Tesco store | service words | tesco
Tesco Mobile | 21181997 | 2021-02-05 10:17:00 | Been with Tesco mobile for the last 5 years and very happy, good pricing and always helpful staff. | service words | tesco
Tesco Mobile | 21182053 | 2021-02-06 14:13:01 | Been with Tesco mobile for number of years now. Good service. Great signal coverage. Brilliant range of products to suit all budgets. | service words | tesco
Tesco Mobile | 21182065 | 2021-02-05 10:34:31 | This is my 4th phone via Tesco as both my Wife and I have now owned phones for the last 2 years on this system. Value for money and the choice of phones is very competitive. The loyalty bonus works well aswell. | service words | tesco
Tesco Mobile | 21182287 | 2021-02-06 19:55:48 | Been with Tesco for quite a while now, happy with the service. | service words | tesco
Tesco Mobile | 21182334 | 2021-02-05 10:15:29 | Have been with Tesco mobile for several yes have always been satisfied | service words | tesco
Tesco Mobile | 21182374 | 2021-02-06 16:01:06 | Been with Tesco Mobile for many years and have always been very pleased with their service! | service words | tesco
Tesco Mobile | 21182552 | 2021-02-06 18:16:28 | As I`m a regular Tesco customer I am familiar with the mobile staff and as I expected [NAME] who set up the account and Nick when I needed help (both [NAME] staff members) were most helpful. | service words | tesco
Tesco Mobile | 21182759 | 2021-02-06 17:04:02 | I've been with Tesco mobile for several years and whenever I've considered changing to another provider I've never found any which provide all I need for a better price, so I'm delighted with Tesco | service words | tesco
Tesco Mobile | 21182842 | 2021-02-06 14:09:52 | Very good.  Tesco Mobile in Southend excellent. Served by [NAME] who replaced the handset.  Staff knowledgeable and helpful. | service words | tesco
Tesco Mobile | 21182844 | 2021-02-05 10:40:29 | Just great. [NAME] in the Tesco shop was very helpful | service words | tesco
Tesco Mobile | 21182921 | 2021-02-06 17:02:52 | Great company to deal with and have had a lot of Tesco items | service words | tesco
Tesco Mobile | 21182935 | 2021-02-06 16:07:40 | This is the 2nd contract I have had with tesco mobile and they offer great value for money with flexible bundles that meet my needs. | service words | tesco
Dreamland | 21183405 | 2021-02-05 10:25:35 | I bought this as a replacement for my existing dreamland which had served well for 15 years. One half of the old blanket stopped working, so i bought the new one. The new one has tapes at the corners to hold it to the mattress, the old one had a net sheet to fit it to the mattress. I prefer the new system. Also, the new one has a fleecy cover, which is very comfortable. They may be a bit more expensive (tesco sell electric blankets from £15 to 30) but my previous experiencing with Dreamland meant I didn't look elsewhere. | service words | tesco
Tesco Mobile | 21184179 | 2021-02-07 14:49:09 | Very good service.  Staff were very helpful. Only negative is that i cant always get a signal with Tesco Mobile network. | service words | tesco
Tesco Mobile | 21197326 | 2021-02-07 14:43:45 | I've been using Tesco Mobile for years, I've had no bother at all. They are helpful and efficient. I wouldn't change from Tesco | service words | tesco
Tesco Mobile | 21198457 | 2021-02-07 10:38:24 | Everything has been straight forward and trouble free if tesco continue to provide the service to date then I shall not complain | service words | tesco
Tesco Mobile | 21198823 | 2021-02-07 13:00:29 | Tesco mobile is reasonably priced & has good connectivity everywhere, plus, there are very helpful people ready to help me in my local store. | service words | tesco
Tesco Mobile | 21199694 | 2021-02-07 11:14:38 | Been with Tesco Mobile for a good number of years .satisfied with their service | service words | tesco
Tesco Mobile | 21199745 | 2021-02-07 14:33:05 | Very impressed with Tesco mobile. Got my phone on an excellent deal. Great value for money. Customer service has been fantastic so far. Any queries I have asked have been answered. The service I have received has been very efficient. Really pleased. | service words | tesco
Tesco Mobile | 21200549 | 2021-02-07 14:47:48 | I have had no problem with tesco mobile at all, i have been with tesco mobile for about 6 yrs now, never had a problem, thanku so much xxx | service words | tesco
Tesco Mobile | 21206273 | 2021-02-08 08:37:40 | Hardly notice Tesco everything done with minimum fuss. Excellent. | service words | tesco
Tesco Mobile | 21206533 | 2021-02-08 07:37:33 | I am useless with modern technology but the staff at Tesco Mobile on the 217 went out of their way to explain everything and to transfer the information from my old phone to the new one. They were extremely helpful and did not make me feel stupid for not understanding how things work. Would recommend | service words | tesco
Tesco Mobile | 21206624 | 2021-02-08 08:55:06 | Unfortunately I had to transfer data over by myself. Missed the interaction with tesco colleague  to advise. However had a technical problem and visited store in Cumbernauld. Female assistant was very helpfull | service words | tesco
Tesco Mobile | 21206748 | 2021-02-07 22:06:09 | I have been with Tesco Mobile for some years now, and really cannot fault them.  They have seen me through the theft of a mobile, and replaced phones after end of contract without my having to contact them.  Very good service.  Also good value for money. | service words | tesco
Tesco Mobile | 21207773 | 2021-02-08 08:42:59 | I have been with Tesco Mobile now for a few years and find the offers they have really good value, the service offered by the Tesco Mobile team second to none - I feel that I can rely on what they say and do! I am able to access the system wherever I am - absolutely fab! Thank you! | service words | tesco
Tesco Mobile | 21209115 | 2021-02-08 08:43:01 | Not good information about renewing the years sim only deal.At one stage tesco had three accounts running,,and charging myself for this.I only had one phone and was not happy with the manner of customer service and sales team.Extremely off hand and "the expectation of myself knowing how to use a smartphone was shear presumption on tescos behalf". | service words | tesco
Tesco Mobile | 21210100 | 2021-02-08 10:49:24 | Brilliant customer service. Would highly recommend Tesco Whitehaven for service and knowledge. | service words | tesco
Tesco Mobile | 21210107 | 2021-02-08 12:16:49 | Tesco phone shop staff excellent. Pleasant, professional, helpful knowledgeable | service words | tesco
Tesco Mobile | 21210160 | 2021-02-08 13:13:36 | The people at tesco mobile in store shops are very knowledgeable  about there jobs easy to talk to  and explain  everything  very well. | service words | tesco
Tesco Mobile | 21210335 | 2021-02-08 13:50:15 | As a colleague I get better deals, than a none colleague,  so my experience will be better, so I will keep on using Tesco mobile,  but I can only recommend to another colleague because any other customer, would not get the deals i was offered, and recieved. | service words | tesco
Tesco Mobile | 21210354 | 2021-02-08 12:13:28 | I have always been impressed by Tesco form their deals to customer service I wouldn't leave Tesco and I encourage my friends and family to join | service words | tesco
Tesco Mobile | 21210812 | 2021-02-08 13:15:00 | [NAME] mobile as I had purchased a new phone and old sim didn't fit in it, new sim arrived within 2 days | service words | tesco
Tesco Mobile | 21210896 | 2021-02-08 12:02:23 | The delivery was not the fault of Tesco but of the courier . Tesco dealt with the problem. | service words | tesco
Tesco Mobile | 21211102 | 2021-02-08 10:53:52 | Have had Tesco mobiles for a few years always been happy with them | service words | tesco
Tesco Mobile | 21211171 | 2021-02-08 10:37:30 | Had Tesco mobile for many many years. Always brilliant service in store or online. | service words | tesco
Tesco Mobile | 21211363 | 2021-02-08 11:41:55 | This was upgrade phone and Tesco contacted me by email saying I was due one, quick and easy to transfer | service words | tesco
Tesco Mobile | 21211449 | 2021-02-08 12:40:55 | Never had a problem. Been with Tesco for quite a number of years. | service words | tesco
Tesco Mobile | 21211454 | 2021-02-08 10:40:25 | Friendly and helpful staff,well done Tesco | service words | tesco
Tesco Mobile | 21211807 | 2021-02-08 10:11:48 | I've been with Tesco Mobile for several years and have no intention of leaving them. Their website and [NAME] is easy to use, customer service is excellent. The family perks are great value for money. | service words | tesco
Tesco Mobile | 21211859 | 2021-02-08 14:30:23 | Excellent always used Tesco mobile great deals and great customer service | service words | tesco
Tesco Mobile | 21212755 | 2021-02-08 13:33:49 | Been with Tesco mobile for years now and excellent coverage / signal and price never changes during contract period. | service words | tesco
Tesco Mobile | 21212862 | 2021-02-08 10:04:52 | Had tesco mobile now for 11yrs and wouldn't change | service words | tesco
Tesco Mobile | 21212963 | 2021-02-08 11:38:21 | Tesco was actually very helpful and even transfered my point over to the mobile which then doubles. | service words | tesco
Tesco Mobile | 21213015 | 2021-02-08 13:09:46 | Our old Tesco contract mobile was up for renewal, didn't want over complicated and expensive replacement, the Tesco staff were excellent, sorted our new one at a very sensible price, great phone. | service words | tesco
Tesco Mobile | 21213306 | 2021-02-08 11:42:08 | Good customer service at Tesco mobile phone shop and knowledgeable | service words | tesco
Tesco Mobile | 21213404 | 2021-02-08 13:38:12 | The Tesco mob shop at Mickleover is perfect!The customer service is perfect too.I would never consider changing. | service words | tesco
Tesco Mobile | 21213673 | 2021-02-08 14:15:03 | I have been with Tesco mobile service for around 20 years and am as happy now as at the start. | service words | tesco
Tesco Mobile | 21213693 | 2021-02-08 14:36:43 | Got my new phone from Tesco Corby. Not very good with technology but the staff were very kind. Helped me without me feeling stupid. | service words | tesco
Tesco Mobile | 21213790 | 2021-02-08 10:42:27 | I have been with Tesco Mobile for a number of years now and price wise I find them very competitive and their staff are very helpful. | service words | tesco
Tesco Mobile | 21213877 | 2021-02-08 12:01:09 | We have bee with Tesco for a few years now and have had a number of sets with them, they've always provided great service and value for money | service words | tesco
Tesco Mobile | 21214245 | 2021-02-08 15:03:50 | Used tesco mobile for over 10+ years. Always useful, easy and helpful x | service words | tesco
Tesco Mobile | 21214540 | 2021-02-08 11:57:47 | I would recommend Tesco mobile. I have been a customer since 2014. Great products and value and friendly helpful staff. | service words | tesco
Tesco Mobile | 21214818 | 2021-02-08 10:13:45 | I have been with Tesco for many years now and haven't encountered any problem. | service words | tesco
Tesco Mobile | 21216140 | 2021-02-08 16:47:06 | I spoke with [NAME] in store at Tesco Chorley, he was brilliant in every way, as are all of the Chorley team. It gives me confidence in buying mobile phones from Tesco when i can go and speak directly to a real person and not have to trawl through endless jargon on line. Will probably always be with Tesco and recently recommended a friend so am looking forward to £10 off my next payment...win win. Well done Tesco | service words | tesco
Tesco Mobile | 21216448 | 2021-02-08 16:56:26 | I've been with Tesco mobile for almost 7 years now and I am very happy with it. | service words | tesco
Tesco Mobile | 21217244 | 2021-02-08 18:01:39 | Love Tesco Mobile been a customer for over 8 years and would never leave | service words | tesco
Tesco Mobile | 21217308 | 2021-02-08 15:54:53 | Excellent!! Been with tesco mobile for many years, and would not change! | service words | tesco
Tesco Mobile | 21217514 | 2021-02-08 16:40:44 | Took a long time to set up 3 weeks bevor it worked the tesco phone manager  at tesco new [NAME]  was very supportive ok now | service words | tesco
Tesco Mobile | 21217552 | 2021-02-08 19:46:43 | Excellent should of gone with Tesco Mobile earlier | service words | tesco
Tesco Mobile | 21217902 | 2021-02-08 15:59:08 | I have been with Tesco mobile for a number of years. I do not use the phone very much and found it hard to justify the higher tariff costs associated with new contacts. Tesco rang me and suggested I could swap to a SIM only contact which still gave me more in my bundle but at a lower price. [NAME] situation for me. | service words | tesco
Tesco Mobile | 21217950 | 2021-02-09 06:23:57 | Always been good this my 5th contract with Tesco.  I am happy with the service and will continue to be with a customer. Good Value Good Service No issues | service words | tesco
Tesco Mobile | 21218778 | 2021-02-08 20:04:43 | Have used Tesco mobile for years now and have never had any problems. | service words | tesco
Tesco Mobile | 21219467 | 2021-02-08 20:41:07 | i have been with TESCO BEFORE and like tesco mobile | service words | tesco
Tesco Mobile | 21219805 | 2021-02-08 19:18:01 | So far I would recommend Tesco mobile as I've only had my products a month | service words | tesco
Tesco Mobile | 21219976 | 2021-02-08 19:34:12 | I have used Tesco mobile since having my own phones. They have always aided if you have queries. I would like to have customised my own contract to suit my own needs and hope to see this in future as I rarely use certain aspects. Hoping to get on to family perks when my partner takes up a phone with Tesco also | service words | tesco
Tesco Mobile | 21220002 | 2021-02-08 19:33:23 | From my first enquiry the Tesco mobile team were most helpful | service words | tesco
Tesco Mobile | 21220717 | 2021-02-08 15:56:37 | Superb service from the lady that served me.  Excellent knowledge  of the products available and the options available to me.   How good service should be. Well done Tesco. | service words | tesco
Tesco Mobile | 21221297 | 2021-02-08 16:22:09 | I was a previous Tesco Mobile User. What I like about Tesco is the honesty and openness of their contracts and services.  They are very open about what you pay for and there are no hidden clauses to trip you up later.  I trust Tesco as a my super market provider and I believe the same standards are applicable to them as a mobile service provider. | service words | tesco
Tesco Mobile | 21221353 | 2021-02-08 16:05:45 | Purchased once again from Tesco, easy to upgrade, excellent delivery, totally love design and Tesco is very Customer orientated and go out of their way to please. | service words | tesco
Tesco Mobile | 21221547 | 2021-02-08 19:32:39 | We were planning on leaving Tesco Mobile but the salesperson who dealt with us on the phone offered a deal that persuaded us to stick with them for now. | service words | tesco
Tesco Mobile | 21222134 | 2021-02-08 18:09:10 | All the staff were very helpful at Tesco Sidcup. | service words | tesco
Tesco Mobile | 21222245 | 2021-02-08 20:35:50 | I like Tesco mobile, but signal is poor in my area | service words | tesco
Tesco Mobile | 21222267 | 2021-02-08 19:04:22 | I have been with tesco's for a good few years now and recommend to all my friends and family | service words | tesco
Tesco Mobile | 21222657 | 2021-02-08 21:23:00 | very good except for a few years back the charging on my old mobile went bonkers and it was chargeing me when I was not even using it. somehow my data usage was being used up by external apps but [NAME] kindly refunded me the overcharge and I have not experienced problems since. | service words | tesco
Tesco Mobile | 21223323 | 2021-02-09 06:52:26 | I have been a customer of Tesco Mobile for several years and have always found the staff to go above and beyond when assisting with any problems that have arisen. | service words | tesco
Tesco Mobile | 21223345 | 2021-02-09 06:31:52 | Excellent customer service off the member of staff ([NAME]), he couldn't have been more helpful.  A credit to Tesco mobile phone shop. | service words | tesco
Tesco Mobile | 21225739 | 2021-02-09 10:36:26 | My last two mobile phones came from Tesco Hythe, Colchester and I was served both times by [NAME] who is always extremely helpful, patient and knowledgeable.  She is always happy to help with any technical issues at any time before or after purchase. | service words | tesco
Tesco Mobile | 21226019 | 2021-02-09 10:46:52 | Always got good service from tesco and good customer service too been with them 5 years now | service words | tesco
Tesco Mobile | 21226036 | 2021-02-09 10:39:54 | I would heartily recommend Tesco Mobile. This is my 3rd phone with Tesco and everything about their service is superb.  The customer service staff are very professional and experts in their field. All my queries were answered and the standard of customer service I was offered was excellent | service words | tesco
Tesco Mobile | 21226172 | 2021-02-09 10:56:05 | Staff at Tesco in Sidcup large store very helpful. | service words | tesco
Tesco Mobile | 21226218 | 2021-02-09 10:47:21 | Excellent advice from the Tesco Mobile customer services team | service words | tesco
Tesco Mobile | 21226365 | 2021-02-09 11:03:05 | Yes I would recommend tesco but not the phone | service words | tesco
Tesco Mobile | 21226591 | 2021-02-09 11:10:56 | Nothing at all to dislike. Have used Tesco SIM only for many years and would not change my provider as they have always been extremely helpful and understanding. | service words | tesco
Tesco Mobile | 21227094 | 2021-02-09 11:51:16 | I have used Tesco Mobile services since 2012 and am very satisfied with the quality of equipment and service provider. Although i could pay more for  a more "sophisticated" phone this is more than adequate for my needs, but still looks up to date and "cool". The advice and support I have received both on-line, by phone, or in store has been excellent. | service words | tesco
Tesco Mobile | 21227391 | 2021-02-09 12:28:45 | I've just moved to Tesco from O2 , and I can't see anything more you could do so all is ok with me. | service words | tesco
Tesco Mobile | 21227986 | 2021-02-09 12:43:25 | Been with Tesco mobile several years now, sometimes with a phone deal sometimes SIM only. Coverage very good generally. Have used when abroad no problems. Easy to manage account with app. | service words | tesco
Tesco Mobile | 21229857 | 2021-02-09 16:11:24 | My contract has been with tesco for a long time now and I would not change it. A really good price and a contact that suits my needs. [NAME] in the Tesco phone shop in Solihull is the most helpful polite and gives great customer service every time I go in. | service words | tesco
Tesco Mobile | 21229901 | 2021-02-09 15:56:58 | Excellent service from [NAME] and [NAME] in the tesco phone shop in Solihull . They were both very helpful and provided a brilliant service. They even moved all my contacts photos whatsapp over to the new phone for me. They could not have been better. | service words | tesco
Tesco Mobile | 21230557 | 2021-02-09 20:28:51 | Very good  service but you need to make your Tesco mobile application a bit more accurate where it shows you how much you have left to pay on your contract in total as I got a bit of a hefty bill to clear the last 2 contracts after following the details on the application. | service words | tesco
Tesco Mobile | 21230585 | 2021-02-09 16:26:29 | Been with Tesco mobile for years excellent | service words | tesco
Tesco Mobile | 21231149 | 2021-02-09 20:34:47 | Been with tesco about 5 years never had a problem | service words | tesco
Tesco Mobile | 21231165 | 2021-02-09 20:09:32 | Dealt with Tesco mobile for a few years. Have four family phones on my account including my own | service words | tesco
Tesco Mobile | 21231757 | 2021-02-09 20:33:42 | I'm experimenting with Tesco at the beginning, so I have no objections yet.  everything is OK . Thank You . | service words | tesco
Tesco Mobile | 21231808 | 2021-02-09 20:21:26 | I love tesco mobile, I've had my last 3 phones with them and gotta say great service, get signal everywhere, not many areas I can't get signal | service words | tesco
Tesco Mobile | 21232114 | 2021-02-09 21:39:45 | I first went into the store in Yeovil to change to Tesco but they were not very helpful and told me to do it on line which I did and they were very helpful | service words | tesco
Tesco Mobile | 21236653 | 2021-02-10 12:38:22 | I have been with Tesco mobil team for 12 years ,they are always very helpful and patient as I am not Mobil illiterate | service words | tesco
Tesco Mobile | 21237480 | 2021-02-10 15:24:21 | Easy to use, staff listen to your needs & why wouldn't you use Tesco & collect more points | service words | tesco
Tesco Mobile | 21238176 | 2021-02-10 15:41:53 | Been with Tesco mobile for a while. Good coverage. Service brilliant. In store and online | service words | tesco
Tesco Mobile | 21238454 | 2021-02-10 15:51:18 | Could have a reduced price if been with Tesco for a couple of years. If could see a breakdown a data usage over days of the month. | service words | tesco
Tesco Mobile | 21240212 | 2021-02-10 18:24:36 | The team at my local Tesco were fantastic. I have just become involved in recording hymns for our church services and my old phone did not have sufficient memory. Great advice and help. | service words | tesco
Tesco Mobile | 21240851 | 2021-02-10 19:53:31 | Have been using Tesco for 6 years, the local staff are easy to work with, | service words | tesco
Currys | 21158624 | 2021-02-04 13:34:08 | Bought this monitor as it declared it was suitable to connect by USB-C and my laptop does not provide any other means of connection. However, after much frustration it turns out it would only work with a Thunderbolt USB-C cable. Had that been made clear i could have ordered the correct cable and avoided the delay, frustration and unnecessary expense. | service words | the delay
Laptops Direct | 21161191 | 2021-02-04 15:17:24 | Good price, but delivery kept getting changed. Was refunded delivery charge at least for the delay. | service words | the delay
PRC Direct | 21181524 | 2021-02-04 13:45:20 | They were very helpful and kept me informed of the delay that was happening due to shortage of stock. But it arrived when they said so thank you for your care and consideration | service words | the delay
Currys | 21183514 | 2021-02-04 19:58:07 | 're the TV  stand. Ordered at the same time as the TV but delivered late, 3 weeks after ordering. Took 3 calls to Customer Services to get to the truth, 3rd time lucky.  The first 2 calls telling me what I wanted to hear, the 3rd by a lady who took the trouble to find out. Sent  directly by "an approved supplier", it turned out to be stuck in the distribution point in Brussels. Finally arrived 3 weeks after ordering. Otherwise, the stand is good quality and substantial. We were NOT kept "fully informed of the delay" as promised in the small print. | service words | the delay
Currys Ireland | 21196519 | 2021-02-05 12:38:36 | The only thing that I wasn't happy with was the amount of time that it took to get to me. I would have preferred to do click and collect from my local store instead it had to come from the uk hence the delay | service words | the delay
Currys Ireland | 21201764 | 2021-02-06 10:28:25 | No issue with Currys, just the delay with delivery, which I think was a Brexit issue... I presumed when in was an .ie website that delivery would have been from within Ireland. I think that should have been made clear and also an accurate delivery date should have been given as I may have bought it elsewhere if I had known. | service words | the delay
Currys | 21207808 | 2021-02-06 16:36:21 | Delivery was delayed, and communication about the delay was late. I had arranged to be available on the date given, and was potentially not available with the new date that I only got the day before. | service words | the delay
Appliances Direct | 21210345 | 2021-02-08 14:37:40 | Like many others our order was delayed because of the pandemic and the delay in exports. Appliances Direct kept in touch with us and altered the date from late  December to late January. In the meantime a lovely customer sales lady phoned up and asked us if we wanted to order something instead. We said no as it was the only one that fitted our space and that was of good quality. Our previous one was still functioning, albeit with a failing door and freezing up far too much so we held on. It was worth it! | service words | the delay
ID Mobile | 21229813 | 2021-02-09 14:55:03 | Apart from the delay in delivery of sim card the rest was staeight foward. | service words | the delay
Runners Need | 21236828 | 2021-02-10 12:54:03 | No warning about the delay/lack of stock when placing the order. Had to wait nearly 5 weeks for delivery.  Product was spot on when it did turn up. | service words | the delay
Currys | 21236037 | 2021-02-10 11:59:13 | Would never buy from them again didn't even understand the law regarding faulty goods | service words | the law
Currys | 21154673 | 2021-02-04 07:49:05 | Excellent, defiantly recommend. I host a lot of Zoom meetings and the spec is perfect for streaming videos ect. | service words | the spec
Currys | 21161095 | 2021-02-04 14:10:05 | Great design. Feels robust and well-made. Good screen and keyboard. Performance is more than adequate for most office tasks including video editing, and streaming. Fingerprint login works well. Touchpad is precise. Overall really pleased with the Envy and the price is attractive for the spec. | service words | the spec
Currys | 21165568 | 2021-02-04 12:39:58 | My laptop not quite up to the spec of this monitor but only a minor mismatch. 1st thing to do after setup is reduce the brightness | service words | the spec
Currys | 21177003 | 2021-02-06 13:37:24 | Easy to assemble and set up. Excellent range of pre-set picture and sound settings. Brilliant price for the spec. | service words | the spec
Currys | 21184719 | 2021-02-07 15:13:26 | Performance is terrible. Bought for online schooling. Just running Microsoft Teams with video call causes the laptop to freeze. The spec doesn't seem high enough for this application. | service words | the spec
Currys | 21202285 | 2021-02-08 08:22:12 | Great price for the spec and touch screen is great. | service words | the spec
BT Shop | 21210967 | 2021-02-08 14:55:52 | Does not include ITV or channel 4 catch up which is incredibly frustrating.  This was not made clear in the spec | service words | the spec
Currys | 21227052 | 2021-02-09 11:51:49 | The built in webcam for Video calls etc is not as high in quality as I would have hoped and does let the spec down slightly but it is still good enough at this price point. | service words | the spec
Currys | 21227793 | 2021-02-09 12:26:30 | Bought on-line through Currys as I could get a company discount - although their prices are competitive anyway if the spec is right for you out of the box. | service words | the spec
Currys | 21230919 | 2021-02-09 17:13:29 | Use Currys on a regular basis and find most things to the spec required | service words | the spec
Currys | 21238262 | 2021-02-10 15:52:15 | Hard drive could be bigger but not as big an issue as some have said- won't hold loads of triple A games but mixing big titles and some smaller games, I still have about 12 I can load ready to go. The spec can be a bit confusing for making sure you are getting the most out of your console, bought a monitor separately and took a good bit of research to find the right one to make sure I get the most power out the console. | service words | the spec
Appliances Direct | 21173752 | 2021-02-03 15:28:16 | I had read the specification for the oven on a few websites, and the Appliances Direct site gave very detailed sizings for the installation, which was important as we were replacing our old built-in Bosch oven. We had been given a quote of several weeks from one source. Here we paid a little extra and it came the next day. Brilliant. | service words | the specification
Currys | 21200652 | 2021-02-07 11:12:40 | Ordering on-line and delivery went fine.  Website was good for comparing products.  I was more interested in the specification than the reviews, and I had previously had good experience with Acer laptops - so was happy to go with Acer again. | service words | the specification
Currys | 21213424 | 2021-02-08 13:28:35 | Battery isnt quite away good as it says on the specification. | service words | the specification
Currys | 21222157 | 2021-02-08 18:01:37 | I actually revised all the product details on line and this is why I found all the specification suitable for me | service words | the specification
Currys | 21150224 | 2021-02-03 13:47:10 | I did click and collect, I put the wrong car registration in, and a customer assistant checked theirs was my order before placing in my boot for contact free collection. Well done currys . | service words | the wrong
Currys | 21153554 | 2021-02-04 09:40:17 | Didn't do what I wanted. Obviously bought the wrong thing. | service words | the wrong
Currys | 21155039 | 2021-02-03 10:17:38 | Extremely poor customer service from the Salisbury branch. The colleague was poorly trained and lacked product knowledge. He then ordered the TV to the wrong store so we had to drive 45 mins to another store to pick it up and then 45 mins back. Southampton Hedge End were much better when it came to the exchange side of things. But the exchange / return policy that Currys have in place at the moment mean we had to make two 75 min round trips to exchange a faulty item... Extremely disappointed and out of pocket! | service words | the wrong
Currys | 21155169 | 2021-02-04 08:36:10 | The TV. was delivered to the wrong house.  The driver misread the house number.  When we pointed this out to Currys, we received no apology. | service words | the wrong
Currys | 21159118 | 2021-02-04 14:47:57 | Took longer than normal to set up. Not as easy as others even thought step to step guide it kept taking me to the wrong pages. | service words | the wrong
Currys | 21159223 | 2021-02-04 18:21:54 | of the 4 items ordered and despatched, one was the wrong spec (laptop was wrong colour but kept to nonetheless) and 2 pieces of software not registered so both had to go back. Currys dealt with the issues (length of time on phone at some points was being recorded on a calendar) but it just lengthened the time of getting started with the equipment. More care and attention at despatch stage would have saved a lot of hassle. | service words | the wrong
Currys | 21159851 | 2021-02-04 15:20:38 | Ordered sound bar but was given a printer on collection. Couldn't return it to same shop, had to order another sound Bar, go to another store to pick it up and was told to come back in morn with printer as nobody to take it when we arrived at 6pm. Went back in morning to be told they couldn't take it and we had to get it picked up from home. Alot of running around for us when the error was [NAME] originally giving us the wrong item | service words | the wrong
Laptops Direct | 21160020 | 2021-02-04 15:00:50 | I find the menu system a pain when setting it up it's to easy to use the wrong button. | service words | the wrong
Currys | 21160514 | 2021-02-04 12:03:15 | Great service, they redirected my parcel when I accidentally put the wrong address. | service words | the wrong
Currys | 21161584 | 2021-02-04 15:09:57 | Curry's used DPD delivery service - they in-turn used a courier company & my Dell Tower was delivered to the wrong address- very stressful trying to contact anyone that could help. Would recommend click & collect in these already difficult times | service words | the wrong
Birdfood (CJ Wildlife) | 21163840 | 2021-02-04 11:57:45 | I hit the wrong button for ease of cleaning I intended to click on 10 I use this as a ground feeder, raised up so rain goes through the perforations It is cheaper than the other ground feeders and does the job better than the ground feeder I used to use | service words | the wrong | mismatch_between_score_and_comments
GreenFlag Insurance | 21165581 | 2021-02-04 15:22:52 | A complete disaster. Despite the app and precice "GPS" positioning, they could not find our address on the A90. Over 3 hours waiting, of which 1 hour in the cold with family and 2 children. The car was towed and eventually delivered to the wrong address. | service words | the wrong
Currys | 21166738 | 2021-02-03 07:26:15 | Bought online. No issues at all. Was a slight mix up with delivery as the driver was calling the wrong number but it was still delivered ok. | service words | the wrong
Currys | 21166961 | 2021-02-03 08:39:29 | Excellent service- even when I ordered the wrong washing machine the first time around. Full refund and replacement.   My only issue is it's difficult to speak to someone on the phone-I'm not a fan of the online virtual assistant | service words | the wrong
Currys | 21168895 | 2021-02-04 21:00:24 | When TV first arrived I realised I had made a mistake and ordered the wrong size.  This was because by default [NAME]'s shows the box dimensions on their website and not the TV dimensions.  It would be better if, by default, it showed the TV dimensions first, and then by clicking a link you can view the box dimensions.  Trying to contact Currys customer service via telephone was impossible.  Message cut off and call hung up every time.  I was only able to manage return of the tv and re-ordering the larger size by using the online chat service.  This was fine for me in the end but would be difficult for an older person or someone less tech savvy to deal with. | service words | the wrong
Laptops Direct | 21172008 | 2021-02-05 10:01:54 | Tracker pad is not central. So I quite often click the wrong area. | service words | the wrong
Currys | 21172018 | 2021-02-04 21:04:18 | The instructions for the manual double sided printing are not diagrammatically very clear.  I keep putting the paper in again the wrong way up.  Also I find replacing paper quite an awkward job ... doesn't just slide in.  I'll cope! | service words | the wrong
Currys | 21172117 | 2021-02-05 10:09:03 | Main disappointment with this washing machine, when putting the kitchen door back on, the holes are in the wrong place and most people would not have the tool to drill out new ones. So this was really annoying!! Only other thing is the touch screen display is a bit temperamental. | service words | the wrong
[NAME] | 21172550 | 2021-02-04 22:16:55 | Zip puller on the wrong size for the main zip - not a big drama but you asked | service words | the wrong
Sony Import | 21173351 | 2021-02-03 18:33:51 | Bad mistake buying Sony. First set had to go back as it kept restarting or would not turn on KD55 AF8, replaced with the KD55-AG8 which now requires continually to be retuned as it loses channels when off. Replacement board had the wrong connections so could not be replaced. | service words | the wrong
Currys | 21174488 | 2021-02-05 06:59:33 | The light is in the wrong place, almost useless. It needs to be on the middle shelf or there needs to be two lights. | service words | the wrong
Currys | 21175192 | 2021-02-03 18:36:41 | Product was great. Delivery however was not. Parcel was left out on doorstep of the wrong house. | service words | the wrong
Currys | 21175197 | 2021-02-03 18:36:42 | Product was great. Delivery however was not. Parcel was left out on doorstep of the wrong house. | service words | the wrong
Currys | 21175617 | 2021-02-05 10:08:49 | No noticeable lag, quite compact, but the key spacing is still good, I bought it to replace a keyboard that had the keys slightly closer and I kept hitting the wrong ones. The mouse is quite flat, but that doesn't bother me. | service words | the wrong
Currys | 21176237 | 2021-02-06 13:58:32 | Remote control all the buttons are ver flat and close together so keep pressing the wrong button | service words | the wrong
Currys | 21178204 | 2021-02-06 16:51:35 | It was the wrong model - advertised as the pet model but is actually the normal model. | service words | the wrong
Runners Need | 21179046 | 2021-02-04 11:01:19 | I have used a lot over the last few months and they have been great. Even if items were the wrong size, the returns policy is really easy | service words | the wrong
Currys | 21179459 | 2021-02-06 13:11:33 | No good points at all, couldn't get it to work kept saying it was in the wrong bit which it wasn't so had to buy original hp 301 complete waste of money will never buy again | service words | the wrong
Appliances Direct | 21179648 | 2021-02-06 13:06:39 | Ports are on the wrong side for me which is frustrating  Sounds could be better | service words | the wrong
Currys | 21180078 | 2021-02-05 10:56:42 | Remote control buttons are quite compact which has caused me to press the wrong buttons, especially the amazon prime and rakuten tv buttons.  In my opinion they're not really needed when you can select them from the source menu.  Tizen OS can be slow when using the guide or source options. | service words | the wrong
Currys | 21180141 | 2021-02-04 12:02:48 | Our experience with [NAME] was very good, we ordered 3 home appliances and they all came soon. One of the appliances (washing machine) was the wrong model, but the customer service team sorted that very quickly and the next day we received the correct one. | service words | the wrong
Currys | 21180698 | 2021-02-04 12:33:30 | On the first delivery attempt the Know How team tried to deliver to the wrong address despite them calling me 20 mins before and checking I was home. What I don't understand is why they didn't call again when they arrived at the wrong property, instead they called head office and reported nobody home. | service words | the wrong
Looking4parking(EN) | 21181387 | 2021-02-05 10:20:06 | We had great service and was delighted when the office actually gave us the wrong price so it felt like a serious discount or bonus. | service words | the wrong
The Jewellery Channel | 21181470 | 2021-02-04 13:39:28 | A couple of the deliveries that I have had has been delivered to the wrong address. Homies as not been looking at the sat navs. I am 19 Walker court there is also a 19 Walker road and this is where he is not checking is sat navs. If walmer road was taken out of my address I think that would solve the problem.Thank you. | service words | the wrong
Snow and Rock | 21182263 | 2021-02-06 13:48:34 | Unfortunately the boots were the wrong size for me, but everything else was fine.... | service words | the wrong
Currys | 21182705 | 2021-02-05 10:38:06 | It switches itself off when you put it on pause and the light/dial settings don't quite line up at some points making it possible to put it on the wrong programme. | service words | the wrong
Currys | 21183879 | 2021-02-04 22:21:39 | They delivered the wrong fridge freezer first then came back and swopped it over, it has 2 scratches on it, and it doesn't work properly. | service words | the wrong
Currys | 21184625 | 2021-02-07 14:48:39 | Given the wrong order at collection point.  Error not noticed until arrival home (same surname/wrong order). Currys customer services were absolutely useless.  Told me the only option was to issue a refund - or reorder my items.  They then came back and said my items were out of stock!  So frustrating as I knew my delivery was sitting in the shop awaiting collection!!  I initially just wanted to speak to a member of staff in the shop to let them know what had happened and arrange an exchange. Customer service couldn't contact  the shop nor could they give me a telephone number to call the shop.  Meanwhile I had 2 chromebooks, backpacks and mouses that another customer had paid for and was no doubt heading to the shop to collect!   I then had to make a 1 hour trip back to the store to exchange my order, by which time the error had just been discovered by the staff as the other customer had arrived to collect their order and thankfully mine was still in the shop.  Staff in shop very apologetic for the mistake and exchanged the boxes in minutes which sorted everything out.   However Curry's phone and online customer services were absolutely no help at all.  Surely they should have been able to call the store or at the very least give me a telephone number to contact the store myself? | service words | the wrong
Currys | 21185278 | 2021-02-05 09:39:30 | Efficient....but website isn't great when you want to speak to someone....and when you call, eventually they just hang up! So, we just went for it but ended up with the wrong [NAME], so I had to go and physically get a refund.  Happy with dishwasher tho. | service words | the wrong
Currys | 21185964 | 2021-02-05 10:23:06 | I had a good experience with Currys but not with DPD who delivered it because they left the laptop  on the doorstep at the wrong address and put that I had received it! | service words | the wrong
Currys | 21186581 | 2021-02-07 14:21:22 | The laptop originally ordered was sent to the wrong shop which was closed. [NAME]'s then informed me that the laptop was out of stock so could not be sent to my home address. I then exchanged it for another laptop and waited a week but it still didn't arrive. I was then told that it shouldn't have been ordered as this was also out of stock so I asked for a manager to call. They didn't. I called again and asked for another replacement as I was desperate for a laptop to work from home. When it didn't arrive after 5 days I then called again to be told it might have been sent to the shop that is closed. I have asked to speak to a manager and am still waiting for a call. So nearly a month on I am still without a laptop and no help at all from [NAME]'s. Very disappointed to say the least! On top of that a refund I was told could take up to two weeks which is why I requested a replacement. | service words | the wrong
Runners Need | 21193225 | 2021-02-05 11:31:20 | I ordered the wrong size initially and the customer service team helped me to exchange them for another pair without losing my vitality discount ! | service words | the wrong
Shark | 21193304 | 2021-02-05 11:31:33 | Very good. I ordered the wrong one but the lovely lady that I spoke to sorted it out for me and I received my shark 2 days after placing the order. Would highly recommend The shark it's self is brilliant Absolutely no complaints only thing is it could do to be a little lighter. | service words | the wrong
Panasonic UK - Review Importation | 21197141 | 2021-02-07 11:04:03 | Regretfully this Panasonic combination microwave is a great disappointment due to a non ergonomic design and lack of intuitive controls.   My 21 year old Sharp R-891M was far better designed with easy to use controls, a bottom grill, a clock with date, day of week and alarm to name just a few things this Panasonic lacks.     The Panasonic controls are overly complicated and fiddly.   Placed close together in two columns on a flat panel it is all too easy to press the wrong control.  Also the requirement to touch a control up to 8 times to get the right setting increases the risk of error.  The Microwave pad is third down, between Grill and Chaos Defrost, which makes little sense when [NAME] likely to be most often used.   The minimum the timer can be set is in 10 second bursts, so it is not possible to microwave for 34 seconds for a perfect poached egg.  Due to the unnecessarily complicated controls, frequent reference to the instruction booklet is required.  However, to discover how to undertake what should be a basic exercise  is not easy as the instruction booklet  lacks an alphabetical index, so one has to trawl through 118 pages in hope of finding relevant instructions.  If I could start again with a model similar to the 21 year old Sharp combination microwave oven which this Panasonic replaced, I would! | service words | the wrong
Panasonic UK - Review Importation | 21197162 | 2021-02-07 13:08:04 | Great product.  Sometimes the bread doesn't turn out quite right, but I'm pretty sure it's user error and the wrong flour! | service words | the wrong
Currys | 21197745 | 2021-02-07 15:34:47 | I turned out to have the wrong USB cable for my PC. | service words | the wrong
Berghaus(UK) | 21198388 | 2021-02-07 11:22:05 | after ordering the wrong size the ease it was replaced. the fit and comfort of the replacement was perfect | service words | the wrong
Currys | 21198539 | 2021-02-06 23:33:07 | Getting a comfortable and stable fit can be tricky and setting up the guardian system can put the floor at slightly the wrong height, causing the boundaries to drift. Also a Facebook account is required to use it, which means I had to set one up specifically to use this device. | service words | the wrong
[NAME] | 21198861 | 2021-02-07 11:51:27 | I probably selected the wrong type of hat as it doesn't cover my ears. | service words | the wrong
Furniture123 | 21199384 | 2021-02-07 14:27:46 | 1.  Instructions are poor. 2.  The centre bar which spans the width of the bed, the instructions are in the wrong, the screws should be facing downwards, else it will 'puncture' into the mattress. 3.  The gas lift is rather stiff and jumpy. 4.  Does not come with a solid base (storage), but is made from cloth, which easily tears!!! | service words | the wrong
Veygo by Admiral | 21199566 | 2021-02-07 22:02:58 | I put in the wrong date (8 days difference) and they would not refund me in any kind of way. | service words | the wrong
Currys | 21204454 | 2021-02-06 11:26:51 | Sold me the wrong coffee machine same make and colour but wrong model can't make so many things with it | service words | the wrong
BT Shop | 21207339 | 2021-02-06 15:20:06 | I ordered the wrong item and was able to return with no quibble and fairly conveniently | service words | the wrong
Currys | 21207917 | 2021-02-08 06:49:03 | Product was good but the delivery was awful it was dump in a door way and the wrong address and when I complained to DPD they did nothing had no contact or anything I had to hunt down the parcel myself going house to house to find where it was curry's should not use DPD | service words | the wrong
[NAME] | 21208613 | 2021-02-06 19:31:06 | Coswold fine [NAME] delivery bad.  Wrong address.  Left outside an empty property on the wrong road Only got it because a neighbour saw it and brought it round. | service words | the wrong
Currys | 21208846 | 2021-02-06 20:52:16 | Ordered a TV. It was delivered. Realised we'd ordered the wrong one. Arranged pick up and ordered correct TV. New one delivered, other one collected. Arranged insurance and repair cover. All very smooth. | service words | the wrong
Currys | 21211175 | 2021-02-07 10:55:12 | I had to order this watch as the previous watch ordered via click and collect was the wrong colour | service words | the wrong
[NAME] | 21212934 | 2021-02-07 13:34:50 | I had to retain pair of meindl boots because they were the wrong fit and recieved the credit promptly. Which I value very much. Online shopping is driving me a bit bonkers, it can become a part time admin job. | service words | the wrong
The Jewellery Channel | 21214398 | 2021-02-07 19:54:57 | OK but ordered earrings and they were tiny and the wrong colour from what was shown on TV | service words | the wrong
Hyundai Canada | 21214941 | 2021-02-08 05:59:28 | Well, it wasn't smooth sailing because we were given the wrong vehicle at first. The dealership was good enough to admit the mistake and gave us a demo to ride until they took corrective measures. When we got our correct vehicel all went very smoothly. | service words | the wrong
Currys | 21215518 | 2021-02-08 16:09:23 | speakers are not too good as in the wrong position they needed to be on top and not under where they rest on your legs. | service words | the wrong
Currys | 21216023 | 2021-02-08 09:31:31 | Somehow it was in the wrong name.....i have raised a cc for this separately. | service words | the wrong
Currys | 21217147 | 2021-02-08 16:02:13 | [NAME] has too many functions And easy to use the wrong one while typing | service words | the wrong
Currys | 21217563 | 2021-02-08 10:58:09 | All round good experience,  I just chose the wrong product. | service words | the wrong
Currys | 21217714 | 2021-02-09 06:54:51 | Delivery men weren`t much help as far as the wrong coloured fridge was concerned and  difficult these days to contact Customer service. | service words | the wrong
Currys | 21219487 | 2021-02-08 12:55:01 | Repeated problems with Currys. Hob installed fine, but small damage to oven fan during installation. Oven wasn't tested before the team left. Meant I couldn't use the oven for several days until a team came back to fix it. Getting through to a human to remedy the situation took over 2 hours & repeated phone calls, being directed to the wrong person, left on hold, disconnected. This really puts me off using Currys again. | service words | the wrong
Currys | 21221429 | 2021-02-08 17:49:35 | The instruction book is written in a weird language that sort of resembles English.  In among all the weirdness it neglects to tell you how to clean the filter. I spent a long time trying to open it the wrong way! Once you work it out it is very easy. | service words | the wrong
Currys | 21222362 | 2021-02-09 06:44:21 | The Logitech keyboard was the wrong size for my ipad and you do not stock the correct one. | service words | the wrong
Kickers | 21222627 | 2021-02-08 18:41:14 | What a brilliant service. Can't believe how easy it was, didn't even need to contact anyone or speak to anyone. Got the wrong colour for a gift, filled in the sheet and sent back and waited for the new pair. Can't believe more places don't make returns this easy. | service words | the wrong
Ebuyer | 21225722 | 2021-02-09 10:36:05 | I used  / picked the wrong delivery method  but was able to change this on there web site to next day and only pay the difference between the standard service and the nextday service. This was done the night before and item was delivered the next day. Many thanks [NAME] | service words | the wrong
Currys | 21225893 | 2021-02-09 10:32:14 | When trying to contact customer services both on line and telephone I was pushed from pillar to post.  Amazing how when purchasing one speaks to a human being but for anything else it's a virtual adviser who doesn't understand, eventually passes me over to another "adviser" who passed me on to another. Another gave me telephone number to call. When I called I had to listen to the most depressing music and then was cut off. Having called again, a woman finally picked up after listening to that depressing music again. When I told her the problem, she told me to hold whilst she checked my query with one of her colleagues. That morbid music played again. When she came back, she said the instruction booklets had all been thrown out!!! I told her that didn't make sense; she agreed and told me to hold - she was going to check again! This time the morbid music continued except after holding on for 15 minutes, I realised that member of your staff was not coming back. Having wasted all day trying to get a simple instruction booklet from you as you delivered the wrong booklet (which I wasted more time trying unsuccessfully to read) I decided to email you. I sent a 3 page letter of complaint only to have it returned to me stating I should contact customer services on line ... REALLY??? What a waste of time | service words | the wrong
Currys | 21226435 | 2021-02-09 10:56:29 | Currys is brilliant. Especially when I put in the wrong email so never received my confirmation email or number but had paid for it. They went above an beyond to make sure I still got my product. | service words | the wrong
Currys | 21228089 | 2021-02-09 12:50:08 | Awful. They messed up my order and gave me the wrong parcel | service words | the wrong
[NAME] | 21232133 | 2021-02-09 21:55:20 | These are excellent boots I ordered the wrong size for me as was suggested to order one size up, but I think only a 1/2 size up is needed. | service words | the wrong
Indesit | 21233127 | 2021-02-10 08:57:40 | I have always like undesirable products which is why I specifically bought this product. I have tried calling you on several occasions but find that to be a complicated process I have booked 2 callbacks with you. I callback came through to tell me I had rang the wrong number and to book a call back in another number. I did this and waited all day for the call, when it came through I couldn't quite get to the phone quick enough and missed the call. (My fault)  I tried to call back immediately and by the time I went through your very long and complicated process I received a message to say the office was closed and I couldn't even book a call then and to call again next day!!  So frustrated I gave up | service words | the wrong
Appliances Direct | 21233348 | 2021-02-10 09:13:31 | The filters I ordered were advertised as being compatible with my exact model of cooker hood (which I also ordered from AppliancesDirect - which arrived damaged and was a pain to resolve as they wouldn't arrange a replacement until I took detailed pictures of the inside components)   These filters however are not compatible as they are the wrong size. I had a look at other people's reviews (I wish I had done this before buying) and I was not the first to have this same issue.   I requested a refund for the filters, or ideally if they could arrange a replacement that fits, but was told I could only get the refund after shipping the filters back to them. And that I would have to pay for the shipping.   So either way I would have to pay for their mistake and falsely advertised product. So no, I will not be recommending this company. | service words | the wrong
Currys | 21233787 | 2021-02-10 09:43:52 | My mum had ordered one too but sent it to the wrong branch and the lovely currys guy sorted it all out for us with no issues, repeatedly coming out in the pouring rain while I sat in the car (covid safe collection).  Best customer service, clacton branch | service words | the wrong
Currys | 21233836 | 2021-02-10 10:27:26 | I ordered the wrong fridge for my kitchen. there was nothing wrong with the fridge it just did not fit my kitchen. | service words | the wrong
Appliances Direct | 21235106 | 2021-02-10 10:58:16 | I ordered the wrong one initially and they were perfectly ok me returning it and reordering a new one really good service | service words | the wrong
Mattress Online | 21235614 | 2021-02-10 11:28:53 | Customer service was brilliant as they helped me swap my mattress for another. The delivery took a few days longer due to the wrong mattress being sent out twice, but they quickly resolved it by sending another and reimbursing my courier fee. | service words | the wrong
Runners Need | 21236910 | 2021-02-10 13:00:01 | As a supplier great, I just picked the wrong trainers for my feet! | service words | the wrong
Runners Need | 21238060 | 2021-02-10 14:17:39 | 3 weeks to turnaround a pair of shoes if they are the wrong size | service words | the wrong
Appliances Direct | 21238894 | 2021-02-10 15:57:48 | Difficult to get the container that holds the water in or out, and feel the wire there is in the wrong place as you can easily spill the water out of container onto the wire/lead there as right next to it.. Feel bad design .over than those 2 issues really think its great nice and light to carry, works well in very low temperatures,mine is for drying out my basement and really cold down there! It heats as well.. not had my electric bill yet but end of day it needs to be used a lot at the moment as had a issue down there so! | service words | the wrong
Currys | 21193461 | 2021-02-07 10:33:44 | Maybe an easier form of gameplay to find items needed for younger children. It can take days to find the resources needed to build things and that  means they lose interest or the parent has to find things for them... which also takes days! | service words | they lose
Currys | 21137483 | 2021-02-03 10:22:56 | Their customer support is shocking. The website and phone just direct you to each other. When I did speak to someone they barely spoke English, and arranged DPD to collect but they even screwed that up. In the end they sent me 2 monitors, not 1, charged me for both, and I could not work out how to get one returned. In the end I just accepted the other as an expensive spare. | service words | they sent
Currys | 21157550 | 2021-02-04 10:46:59 | Nothing wrong with the tv. Currys customer service wasn't great. I rang up to make sure it's coming in a van because i live in a small village.They said it's coming in a van. They sent a 7.5ton [NAME] so i had to carry the tv on my back in the snow for about 3/4 of a mile. | service words | they sent
Currys | 21158457 | 2021-02-04 12:59:12 | Happy with their service. Asked for a copy of invoice for my purchase which they sent the next day | service words | they sent
[NAME] | 21165743 | 2021-02-03 00:04:27 | Couldn't pick up in store due to lockdown. They sent to my home fee of charge. | service words | they sent
Laptops Direct | 21177192 | 2021-02-04 09:17:49 | Prices are good but they sent the wrong upgrade components took a month to get a refund (would prefer the correct component) support via eMessage is pointless as they will never read, action or reply without you calling.  Got several copy n paste responses fobbing me off.  To be fair to the call centre team they were pollite and managed to get things actioned. | service words | they sent
Currys | 21185909 | 2021-02-07 14:59:22 | The remote control was damaged when it arrived. Rang customer services and they sent a new one out 1st class. | service words | they sent
Currys | 21185955 | 2021-02-05 10:23:04 | It was fantastic service and they shipped out very quick. They sent me the hour delivery very quick. | service words | they sent
Shark | 21202610 | 2021-02-06 09:49:01 | I had my shark for 3 weeks and it's amazing wipes the floor with [NAME] pardon the pun the dust cup broke and called shark up they sent me a brand new one next day | service words | they sent
Furniture123 | 21210582 | 2021-02-08 14:58:16 | Had problems with delivery, they sent the wrong items. Also when they then sent the right one, part of the seat was wrong , so had to wait another few days to get a replacement. Bit frustrating but okay in the end | service words | they sent
Currys | 21211333 | 2021-02-08 12:11:02 | Compact unit, sits on top of my cabinet nicely.  Was easy to swop my print cartridges on my HP account to the new printer.  They sent replacements straight away.  Even put 3 months free of charge on account too. | service words | they sent
Appliances Direct | 21212086 | 2021-02-07 12:01:13 | They sent a phone which they admitted was originally destined for another country. Fair enough as long as it works. But didn't tell me there were no English instructions in the box. Luckily for me I was going straight to the same phone again and didn't need them. | service words | they sent
Runners Need | 21212757 | 2021-02-07 13:05:45 | They sent me graded stock. Rather than simply apologise, they said "I'm sorry you feel that you were sent damaged stock" - They then immediately issued the returns procedure, without asking what I wanted. I didn't want a return or a refund, I wanted an apology, and an assurance that you would do better for your next customer | service words | they sent
Ebuyer | 21218449 | 2021-02-09 07:12:27 | Where do i start. Bought early hours of Xmas day the day after boxing day I could have ordered and got next day delivery but I was left waiting till 8th January.  There was an AMD offer for a free copy of Far Cry 6 which they sent me a code that had already been used. By the time they finally got me a replacement code the code wasn't valid as they sent the code 2 days days after the promotion ended. So basically lost £40 . I contacted them within a week of receiving my cpu in regards to their price match promise. I've had the same conversation with 3 members of staff via email as each time I reply to their email comments I have received the same questions asking for the link, screenshot and my sales order number and after 3 weeks I still haven't received any further update to receiving the credit. | service words | they sent
Furniture123 | 21223027 | 2021-02-08 20:24:58 | I had a great experience with Furniture 123 from beginning to end. The website is really easy to browse. It took me 1 month to find this bed the way and colour i wanted and i looked on lots of websites and most of them were telling me i had to wait 12 weeks for the bed. The delivery took only 1 week on the day and time promised and the delivery boys couldn't get into my house due to covid regulations but they stayed by my door to ensure i would manage to bring the boxes inside.  The bed is amazing and I've managed to build by myself - it took me 5hrs but i did it without any previous experience just following the instructions which were very clear and logic. I couldn't figure it out the lift gas part for the storage and asked further instructions and they sent me a completely new set of the parts plus customer service was really nice and and the parts delivered within 3 days. I am very happy and already looking for something else to buy. Thank you. | service words | they sent
Currys | 21228490 | 2021-02-09 13:14:29 | They sent it out quickly and it was fine. | service words | they sent
Currys | 21231451 | 2021-02-09 18:45:50 | I ordered a toaster and they sent a toaster I had some toast | service words | they sent
Shark | 21234522 | 2021-02-10 10:21:33 | Love the vacuum & the price but the service at shark was appalling, they sent me the wrong Hoover to begin with & then had multiple phone calls to different people to sort this who gave me different information, I had to wait 5 days for them to pick the vacuum up & then another day for them to deliver the correct one. | service words | they sent
Currys | 21236182 | 2021-02-10 12:05:31 | They sent a lot of messages, they obviously care a lot about the customer's opinion and want to make sure everything is alright. | service words | they sent
BT Shop | 21228166 | 2021-02-09 12:52:01 | great shop, great deals, should try delivering on weekends too but £1 delivery can't complain. Thanks! | service words | try delivering
Currys | 21148305 | 2021-02-05 10:23:48 | Ordered, received text updates on supplier order, calls on the day of delivery by the delivery team when 20 mins away etc.  Very courtesy and friendly.  Prompt turn up and off they went for the next delivery.   Despite what we had read on line about orders - we are happy with the ordering - through to delivery service. | service words | turn up
Currys | 21160452 | 2021-02-04 17:50:44 | Currys in general are perfect. Items turn up. Refunds sorted quickly. Always buy from currys. | service words | turn up
Currys | 21171151 | 2021-02-03 12:53:34 | The bin didn't turn up in time had to wait longer and the [NAME] was left on the porch door. [NAME] has a dent in the side of it | service words | turn up
Currys | 21174015 | 2021-02-03 15:34:29 | Customer service was appalling.  People were queuing up in the cold to wait for someone in service to turn up to the front desk.  Most unhelpful. | service words | turn up
Looking4parking(EN) | 21180575 | 2021-02-05 10:30:27 | Dropping car off all good  Collecting car phoned when I collected my luggage took 50 minutes for my car to turn up left waiting in the cold | service words | turn up
Sony Import | 21190357 | 2021-02-05 16:25:35 | Overall pretty good, just seems to have to turn up the volume to hear properly | service words | turn up
Currys | 21191523 | 2021-02-07 12:24:22 | Being able to turn up volume and being able to control incoming calls, so far delighted with the equipment. | service words | turn up
Sony Import | 21195068 | 2021-02-06 10:29:23 | the Bluetooth mega sound party speaker is amazing, very powerful and has a lot of options, where to start, there is an option for a traditional cd so if you have your favorite songs on the CD you can play them directly from the hardware but more popular will certainly be listening to music downloaded from an iPod, phone listening to radio or even a TV set there are many options. Gesture control allows you to skip a song or turn up the volume without even touching the speaker, while the Fiestable app lets you control the music with your voice. for those who like to sing there is a karaoke option You can plug in two microphones perfect for family or friends parties, in fact, this all-in-one equipment is perfect for events but I think it would be great for fitness clubs in group activities such as trampolines and others. in addition, there is the effect of lights, you can feel like at a disco club.not possible to use on full power as is so so powerful and all my neighbours could easy hear my music going with the volume half way only._x000D_ _x000D_ I can recommend this equipment with a clear conscience it is amazing, I have a chance to use it for the first time and I sincerely recommend it. if you are looking for equipment that has everything in one piece and you don't want [NAME] of cables and many separate speakers, amplifiers etc, this is the perfect solution. | service words | turn up
Currys | 21202164 | 2021-02-07 22:06:30 | Everything from build quality to sound quality is amazing! I have had other Audio pro products and they are one of the best. The graphic equaliser on the Audio Pro app makes it easy to set the speaker up for different situations. I turn up the bass and treble when listening on low volume later in the evening and it sounds great. You won't be disappointed with this speaker. | service words | turn up
Currys | 21206155 | 2021-02-06 13:21:33 | The delivery men were polite and helpful,  but they did turn up earlier than expected which would have been a waste of their time had I been out on the farm somewhere. | service words | turn up
Currys | 21208885 | 2021-02-08 06:14:49 | Audio is good but the control to turn up and down are a bit fiddly. | service words | turn up
Currys | 21209088 | 2021-02-08 07:30:41 | only issue with the tv so far would be the sound, music will play really loud but when people are speaking it sounds muffled unless you turn up the volume | service words | turn up
Currys | 21212654 | 2021-02-08 12:07:13 | Delivery didn't turn up on expected day,there was no contact or information forwarded by curry's. | service words | turn up
Currys | 21221418 | 2021-02-08 18:06:26 | The bit on the side that you turn up and down and on and off. | service words | turn up
MINI Australia | 21227931 | 2021-02-09 12:45:14 | When you buy the most expensive car in the range, that is a "limited" edition, you dont expect a standard car to turn up with several huge boxes of parts (over 30) for the dealer to install.  You would also expect the car to be in pristine condition when you pick it up, but not with this car.  From the crazy "you can only buy it online" at a huge price, to no one knowing anything about it, no indication when will be delivered (even though was plated months before delivery) to paintwork that makes a $15K china built car look like a Rolls Royce, gives you a good indication of the level of my frustration and disappointment with what should have been an exciting event. | service words | turn up
Birdfood (CJ Wildlife) | 21228980 | 2021-02-09 15:44:19 | I can't say birds have flocked to eat them. However, that may be because of our location, or perhaps more birds will turn up as the spring opens up. | service words | turn up
Currys | 21229388 | 2021-02-09 15:11:41 | It's not a very good toaster.....doesn't make any difference to the toast if you turn up the dial.....takes very long to toast on any setting and the toast comes out very hard/like cardboard. A slice of bread doesn't fit in so the top sticks out and isn't toasted and it's very loud when the toast pops up. | service words | turn up
Currys | 21237720 | 2021-02-10 16:02:20 | A little fiddly when wanting to turn up the volume, but you get the hang of it. | service words | turn up
Currys | 21148110 | 2021-02-04 08:10:08 | Product turned up as expected, good job [NAME]'s thank you | service words | turned up
Currys | 21148919 | 2021-02-06 13:59:27 | The freezer doesn't work unless turned up to full capacity which then freezes everything in the fridge. I had a tonic bottle explode. | service words | turned up
Currys | 21164964 | 2021-02-04 12:59:27 | The volume from the earphone socket is not as loud as from my previous [NAME] radio. The output from this radio is only 3 watts compared with 5 watts I am used to. This means that the volume on the radio needs to be turned up to maximum when used with [NAME], my usual way of listening to the radio. | service words | turned up
Currys | 21169403 | 2021-02-03 11:04:49 | turned up for click and collect with our printed copy of order. The chap at the door asked for a telephone down load that we was not given so we gave him the paper and he went off to find it. Why are you running two systems with the workforce only operating one? | service words | turned up
Currys | 21169475 | 2021-02-03 11:10:51 | We turned up for collection but were told the Microsoft software isn't available and that we'd have to return to pick it up separately but we never heard from Currys at all for two weeks regarding availability | service words | turned up
Currys | 21170662 | 2021-02-03 12:17:12 | There was no communication of when my item was going to be delivered.it just turned up luckily I was home as I am a key worker and would not have been happy to rearrange | service words | turned up
Currys | 21174279 | 2021-02-03 16:03:37 | Purchased online with click and collect, without reading the terms properly and awaiting the notification text from Currys. I arrived at the store only to be turned away. I returned the following day to be told that I had to await the text notification before coming to the store. Day 3 I finally received the notification that the TV was ready to collect and went back to the store to collect it. 3 visits to a store who had the TV in stock sitting in the back room. Please be wary of what seems like a faster way to shop, for all the technology they have in store they should really consider updating theirs. If I had just turned up at the store with my credit card in hand I could have walked out the door with the TV within a few minutes. [NAME] and collect is the perfect training scenario on how Not to do it. | service words | turned up
Currys | 21174749 | 2021-02-03 17:17:18 | We order it on line we turned up rang the number they put it in the boot | service words | turned up
Currys | 21176241 | 2021-02-04 01:33:07 | Collection was spot on despite "lock-down" no issue collection, turned up showed order paperwork (my email is not on phone, so couldn't use  the "I am here" feature) Service was spot on AND I avoided the usual sales push for extended warranty! (that was a result even though my answer is always no) | service words | turned up
Currys | 21176864 | 2021-02-04 08:53:34 | We've recently made two purchases from Currys. The delivery of the TV came out of the blue: we were told originally we would have a three week wait. Then, without notification, it turned up. A good problem I suppose but notice would have been good. The delivery guys were fab. | service words | turned up
Currys | 21177629 | 2021-02-06 13:50:31 | Volume needs tweaking.. its to low even with Volume turned up Its not very clear | service words | turned up
Currys | 21177912 | 2021-02-04 10:06:17 | Turned up on time very helpful deliver guys | service words | turned up
Currys | 21177952 | 2021-02-04 10:06:26 | Had to wait extra time while sole staff member dealt with person who turned up with a return item and no appointment. Also queue arrangements weren't clear and delivery not made as described, ie into open boot of car: but handed through open window! | service words | turned up
Currys | 21181860 | 2021-02-04 14:37:36 | Ordered online to collect in store but my first order was for delivery at a different store due to the colour I wanted. Wasn't made clear when placing my order only realised when I turned up at my local store to collect. Had to faff around and get a refund to then reorder at my local store. Annoying, as they had the item I wanted in a different colour. As I'd ordered online they couldn't/wouldn't sort a refund or for me to just have it in the different colour. Had to use the online customer service which was awkward and by the time I'd got my refund the item had gone up in price. | service words | turned up
Laptops Direct | 21182851 | 2021-02-04 17:21:24 | I was surprised by how efficient they were, I hadn't heard of them but in a matter of hours I was using it. I'd ordered it 24 hrs before from Huddersfield I think and it was snowing outside, lo and behold it turned up when promised. And it's been great since! | service words | turned up
Appliances Direct | 21183308 | 2021-02-04 19:00:23 | 2 men turned up in a hire van and delivered it, very nice men, very helful but not what I was expecting from the emails I received | service words | turned up
Currys | 21185036 | 2021-02-05 09:27:11 | Very easy website to order from. TV turned up early. Good tracking info. DPD delivery excellent. | service words | turned up
Sony Import | 21190142 | 2021-02-05 12:31:29 | We waited a long time to upgrade from our Pioneer plasma TV and I am so very glad we did. The Sony [NAME] is a breath of fresh air. The images are so sharp and engaging, vivid and detailed in every respect. The innovative use of the screen as the loudspeaker is so very clever. _x000D_ _x000D_ With our Sky UHD supplying the content we could not be happier. _x000D_ _x000D_ My only comment would be that UHD channels from Sky require the volume to be turned up quite high, so watch that when going back to normal TV! | service words | turned up
Currys | 21198757 | 2021-02-07 15:13:08 | The purchasing though curry's was absolutely no problem however the item arrived faulty. After speaking to [NAME]'s customer service they arranged for a collect of the item which was within 2 days....great! However 5 days went by and we heard nothing from [NAME]'s. Upon chasing we were told that they had received the item and there was a 9 day turn around for a replacement. 9 days went by and still nothing. We called again and sat in a 2 hour queue to be told the department we required were not open. We finally got through the day after and we're told it is actually a 14 working day turn around not 9! Finally on 4th February the replacement arrived! Baring in mind the original pair turned up on 12th January! | service words | turned up
Currys | 21200879 | 2021-02-05 20:05:40 | My TV turned up on time but the screen was smashed. It took me a long time to figure out how to return as there was nothing in my parcel with instructions and I couldn't find a phone number to call. | service words | turned up
Currys | 21203928 | 2021-02-06 10:56:29 | No tracking number issued hadn't a clue when ithe was coming (turned up quite late); god awful automated customer service thing when tried to locate it at currys..you want to get rid of that useless white elephant! | service words | turned up
Currys | 21204022 | 2021-02-06 11:02:31 | Guys turned up & lifted the freezer into our kitchen/diner. No problems. | service words | turned up
Currys | 21204107 | 2021-02-06 11:02:49 | Communication re delivery totally lacking. Drivers turned up without any notice. | service words | turned up
Currys | 21204124 | 2021-02-06 11:08:33 | Currys customer service has really gone down hill. I remember the time where I used to be able to contact my local store directly. I had to call customer service 3 times before getting my exchange sorted and when I did call I was on hold for at least 30 mins. Couldn't use my postcode for delivery as it's a new build and customer services couldn't change it even thought they delivery to the road opposite us. Also have us a delivery timeslot and they turned up 2 hours after. | service words | turned up
Currys | 21205491 | 2021-02-06 12:39:30 | Turned up at store not allowed in- had to order online, got soaked ordering,got drenched paying, got board cold & board again waiting for order to come to front of shop | service words | turned up
Better Bathrooms | 21206833 | 2021-02-08 08:54:21 | The picture is NOT a representation of the colour. We based our bathroom around the colour in the picture, when turned up it was a midnight blue. Very dark. | service words | turned up
Appliances Direct | 21208354 | 2021-02-06 18:26:50 | Cooker hood took four weeks to arrive and turned up completely smashed, customer services says they would respond after 24 hours, more than a week later they are still ignoring my request for a refund or replacement. Disgusting | service words | turned up
Appliances Direct | 21208362 | 2021-02-06 18:26:51 | Everything run smoothly, delivery was a next day delivery and we had a time sent to us on the day. The next day the delivery company sent us the time slot and I was told we would get a phone call 30 mins before hand which I did. The driver's turned up and were very nice polite people and were very happy to help. Once everything was complete, appliance direct customer service phoned to make sure everything went smoothly, so all in all an excellent service from all areas I would definitely order from here again. | service words | turned up
Currys | 21214835 | 2021-02-07 23:39:48 | It never turned up the first time so had to wait on a chat room thing for about 45 minutes to get help then took another 2.5 weeks to arrive | service words | turned up
Currys | 21218923 | 2021-02-08 12:12:38 | Was ok, the text system telling you a delivery date should be really good but unfortunately I got 3 messages telling me I would be told a delivery date soon but then they never did and they just turned up and I had nowhere for it to go as I needed to disconnect things which is why I needed to know. The service for instalment was ok but they had no customer services skills and they were meant to check to make sure there were no leaks and everything was ok but they didn't, they literally connected it up within a minute and shot off. Luckily there have been no leaks as of yet. Had I known that's all they would do I would have just connected it myself rather than paying. Aside from that I'm happy with the service and condition of the product. | service words | turned up
Currys | 21219220 | 2021-02-08 12:36:47 | Diabolical!!! A nightmare to actually speak to somebody, awful service, told me my item would be collected on the 17.01.21 and nobody turned up after I waited in all day! Then spoke to 2 separate people via webchat who said I would receive a phone call to arrange collection. Again this never happened!! 4 weeks later I'm still stuck with a faulty washer dryer and fed up of speaking to a computer screen or recorded message!!! Never again will I use this company! | service words | turned up
The Jewellery Channel | 21220619 | 2021-02-08 14:12:51 | The process of ordering is easy and product turned up on time. | service words | turned up
Currys | 21224446 | 2021-02-09 09:05:12 | The end cycle buzzer is to quite even when turned up to [NAME] | service words | turned up
Currys | 21224754 | 2021-02-09 09:31:10 | Awful experience with delivery,  turned up 4 hrs early with no notifications, rude and extremely unhelpful. | service words | turned up
Currys | 21226943 | 2021-02-09 11:27:15 | On this occasion, it was very good. I chose the free 5 day delivery and the item turned up after just 2 days (makes you wonder why you are encouraged to pay extra for quick delivery?) Happy with my product and the service related to this purchase. | service words | turned up
Volvo Canada | 21229061 | 2021-02-09 14:23:57 | When you auto start the car, it should turn on the heating or cooling and heated/cooled seats if you have it set up for that on start up.  It currently does not.     Blue tooth is difficult to hear/volume is low even when turned up high. | service words | turned up
Birdfood (CJ Wildlife) | 21229713 | 2021-02-09 14:43:33 | delivery was slower than expected however pleased with items when they finally turned up. All items sent were of a good quality. | service words | turned up
Currys | 21232744 | 2021-02-10 08:44:08 | Colour makes reds look pink Sound has to be turned up very high to be loud enough | service words | turned up
Currys | 21238965 | 2021-02-10 16:07:56 | The first watch that I ordered & had a delivery date never turned up & despite trying to talk to call desk, which after 13 minutes had not achieved an actual human I gave up. Afterwards I had alive talk & they were just as unhelpful, so I cancelled first order. | service words | turned up
PRC Direct | 21166969 | 2021-02-04 21:11:22 | Attention was beyond the call of duty when the tv I had ordered became suddenly unavailable, very pleased with the way it was handled (same sort of thing happened with Amazon with a printer a few months back and that was a complete nightmare) | service words | unavailable
Currys | 21169615 | 2021-02-05 08:35:05 | Some scenes in HDR can be a bit dark but the QLED is significantly better for this that the LED. The smart hub is a bit clunky at times and can crash or just not open which is frustrating. Also some of the device care options randomly become unavailable. | service words | unavailable
Currys | 21170457 | 2021-02-03 12:04:59 | Great delivery but the actual machine I wanted was in stock but nowhere close to me. It was also unavailable for delivery!  No reason as to why when this one was | service words | unavailable
Currys | 21177051 | 2021-02-04 09:11:37 | Browsing online we found several options suited to us, when we committed to the purchase we then found the stock to be unavailable. I used the chat functions to try work around this ,, only to be told it is a stock issue and they could not give me a suitable alternative. When we finnaly got the laptops suited I then had an issue paying?? not a quick easy process. | service words | unavailable
Currys | 21185854 | 2021-02-07 11:25:01 | supposed to power on when you send a document to print but it doesn't just shows as unavailable so have to turn off and on everytime | service words | unavailable
Currys | 21203256 | 2021-02-08 08:03:34 | Unable,to,contact anybody, including the CEO, they hang up the phone after you wait for half an hour on hold, we chat is unavailable and all email addresses come back as no longer in use. | service words | unavailable
Snow and Rock | 21206831 | 2021-02-06 14:20:45 | Easy online ordering, informed promptly an item was unavailable and a suggestion of a replacement by phone. | service words | unavailable
Currys | 21208232 | 2021-02-08 07:41:16 | The satallite decoder is below par. Sometimes I get breakup on the HD channels, sometimes BBC 1 HD is unavailable. So I switch to an external decoder, or my other TV, and the signal is rock solid. | service words | unavailable
Appliances Direct | 21208333 | 2021-02-06 18:21:07 | I had to change my choice of fridge freezer three times as my other choices were unavailable or out of stock. | service words | unavailable
Currys | 21217388 | 2021-02-08 10:46:11 | Fine. Click and collect worked well.  But when searching on the website items would show as available at my Local store then unavailable 5 mins later then available again 5 mins after that. | service words | unavailable
ID Mobile | 21224069 | 2021-02-09 08:42:14 | Certain apps are still unavailable to download onto the phone. | service words | unavailable
Currys | 21231610 | 2021-02-09 20:11:49 | The cartridges are like gold dust. None of the XL seem available online anywhere. I bought an XL black ink and it produced ~180 pages. The infuriating thing was that as the ink began to run out it kept printing garbled nonsense, wasting further precious ink. For a short while after installation the printer kept being unavailable but that was easily fixed by switching it off and on. I understand the need for a simple interface to reduce the overall cost of the printer, you just have to keep going back and forth between the app and the printer itself when there are issues. | service words | unavailable
[NAME] | 21238335 | 2021-02-10 15:08:07 | I ordered three items, two items were sale items. A few days after my order was placed customer services informed me they were unavailable. This was disappointing as I've used Cotswold Outdoors for years, accepting orders for 'in-stock' items then not having them available is not something I'd expect from Cotswold Outdoors. | service words | unavailable
Currys | 21161087 | 2021-02-04 17:28:08 | Extremely good all round model TV and excellent value for money at sale price. | service words | value for money at
[NAME] | 21172887 | 2021-02-05 08:09:12 | Firm strapping giving confident feeling. Good looks. Value for money at sale price. | service words | value for money at
Sony Import | 21192173 | 2021-02-05 15:25:51 | This tv is very good value for money at about £240 for a 32 inch screen. Bought for our kitchen to replace 15 year old set which cost about the same money then. Fabulous picture, but it cannot display the highest definition although I am told this actually gives a better picture for standard free to air TV. Sound is good too, it has all the usual wi fi connectivity and immediately picked up our router even though quite a way from the box. Bought direct and delivery was very prompt . No problem giving it five stars | service words | value for money at
[NAME] | 21214840 | 2021-02-08 15:40:48 | Should well fitted. Not value for money at all. Should stop selling this. | service words | value for money at
Currys | 21151889 | 2021-02-03 13:01:07 | Every time I visit my local store for something they never have the stock.  I then purchase an item for delivery and the delivery never shows up.  I always have to chase Currys as to where the order is.  When I visit the store to ask where it is I get the run around.  This is the second issue I have had in the past six months and would not recommend Currys. | service words | visit my
Currys | 21220180 | 2021-02-09 07:03:07 | The tv would not set up saying there was no signal and changing channels on its own. My sons old TV was still working fine and not  a problem with the signal, Due to shielding we have been unable to visit my son to see if we could get it to work properly so still dont know if it is a fault with the TV | service words | visit my
Currys | 21148891 | 2021-02-03 10:09:54 | I have small wrists, chose the 38mm hoping it would fit. Hit it was heavy and too big on my wrist despite strap going small enough. Waiting for a refund. | service words | waiting for
Currys | 21151587 | 2021-02-03 08:41:35 | Saves a lot of time waiting for our standing oven to heat up | service words | waiting for
Currys | 21152765 | 2021-02-03 13:08:08 | Great that it is so instant when woken up. No waiting for booting up. | service words | waiting for
Currys | 21153999 | 2021-02-04 07:12:12 | bad comms from Currys PCWorld after almost a month of waiting for the delivery of the machine. I canceled the order for the machine and got a full refund within a week. | service words | waiting for
Currys | 21155794 | 2021-02-06 13:11:19 | This TV was purchased under Currys "Black Friday" promise online whereby they claim that you won't get a better deal waiting for Black Friday. I believed them and bought the TV under this promise. When it came to Black Friday they did "technically" keep to their promise, the price of the TV did not go down, BUT what they did do was include a Samsung sound bar when purchased with the TV - clearly a superior deal. I did attempt to speak to their "customer service" to complain but I might as well have been trying to fly to the moon. The online chat function wasn't working and when I did, finally, manage to speak to someone in their "customer service" department they could not help because there was no evidence of the actual Black Friday offer despite me offering to show screengrabs I had taken clearly showing this. She did give me an email address to send my complaint to, but that email did not work as it bounced back as not recognised.  On top of all that the TV came with a free extended 5 year warranty which I have received NO information about, despite being promised that the details would be sent through to me. | service words | waiting for
Currys | 21159179 | 2021-02-04 13:18:24 | Light weight. No more changing settings and waiting for temperature to drop/rise | service words | waiting for
Birdfood (CJ Wildlife) | 21162266 | 2021-02-04 15:10:16 | Just waiting for the birds to accept it, they've inspected it but not used it. | service words | waiting for
Currys | 21169529 | 2021-02-03 11:11:02 | Click and collect easy and waiting for me | service words | waiting for
box.co.uk | 21170060 | 2021-02-03 11:40:40 | I have called customer service twice. Being hold waiting for 1 hour each time with no answer. Finally managed to get in touch after another 2 hours waiting in queue for online chat. Other than that (hopefully waiting times to be improved) excellent service and fast delivery | service words | waiting for
Currys | 21170550 | 2021-02-05 10:09:37 | I thought that ensuring my new iron was lightweight was the only issue to look for. Unfortunately although this iron was relatively light in comparison to most, it was much deeper and longer (at least two inches longer than my old iron). I found it too awkward to use so returned it. Will be waiting for stores to open so I can check product properly. | service words | waiting for
Currys | 21170703 | 2021-02-03 12:17:21 | No order update 2 weeks after purchase until I spoke to somebody online who advised me that they were waiting for more stock and it would be sent in a few days. 3 days later the order was cancelled by Currys with no valid explanation. | service words | waiting for
Currys | 21171234 | 2021-02-03 12:53:53 | The person on costumers service put me on hold for 2min and left me waiting for 20 min when someone else start over. | service words | waiting for
Sony Import | 21173341 | 2021-02-03 18:16:50 | Bought this model three months ago. Was very excited to own my first Sony TV and upgraded various accessories to get the most out of the new TV. However, three months (to the day) the screen spontaneously broke and is irreparable. Waiting for a replacement but this experience has dented my confidence in the manufacturing quality. In fairness though, when it works it is a lovely TV... | service words | waiting for
Sony Import | 21173364 | 2021-02-03 18:02:15 | Bought this at the end of November is a great picture but by mid Feb picture took 15 minutes to come on engineer arrived and had to take away and test said would replace  waiting for replacement 5 days later | service words | waiting for
Sony Import | 21173566 | 2021-02-03 18:23:21 | The picture is great and the sound is better than expected.  The only problem is that the remote doesn't wake the tv and I have to unplug it.  The on/off switch at the back of the tv doean't work either.  I have switched off the [NAME] features, etc and now waiting for Sony to respond to my enquiry. | service words | waiting for
Currys | 21176739 | 2021-02-06 17:03:51 | When I see the windows desktop my computer can be used. No waiting for the  other programs to finish  loading | service words | waiting for
Currys | 21177215 | 2021-02-06 18:00:42 | Tv continued to freeze and we would have to keep turning on/off at the mains to restart. Currently waiting for a refund as could not exchange. | service words | waiting for
Currys | 21180282 | 2021-02-04 12:09:06 | no customer service or waiting for ages.... | service words | waiting for
Currys | 21181344 | 2021-02-05 10:27:13 | At the time of writing I'm waiting for a replacement as the unit stopped working with a complete power loss. Therefore I can't recommend it at this stage! | service words | waiting for
Currys | 21196232 | 2021-02-05 12:15:15 | Used the click & collect online service and was the easiest thing ever. Got to the shop and the item was waiting for me to pick up took like 60 seconds from when I got to the shop and been given my item. Staff was very efficient. I'm very impressed! | service words | waiting for
Currys | 21197923 | 2021-02-05 13:36:04 | We purchased the cat and dog vacuum cleaner in lockdown.  We ordered it online and chose click and collect which was excellent.  The cleaner was waiting for us in store and an assistant came out to the car park and put it in our car.  Excellent. | service words | waiting for
Currys | 21199293 | 2021-02-05 15:47:43 | Waited more than 20 minutes for someone to bring my vacuum for me ..... no one was waiting for pickup ... two staff were talking and laughing and after 20 minutes one of them brought my item for me ... | service words | waiting for
Currys Ireland | 21200397 | 2021-02-05 18:21:05 | I tried to contact customer service but it was a pre-recorder menu to choose from. I couldn't speak to anybody as I was waiting for a long time and hadn't even received an email with the tracking number. It took an awful long time for it to be delivered eventually | service words | waiting for
Currys | 21206009 | 2021-02-08 07:38:27 | No waiting for the lock on the door to open | service words | waiting for
Currys | 21208542 | 2021-02-08 07:47:01 | Currys is always one of the first places I think of for electrical or tech stuff. Normally they're fine but on, but I'm waiting for their stores to re-open so I can see how they will deal with my issue. | service words | waiting for
Currys | 21210065 | 2021-02-08 11:56:55 | It took me over a month to get my product that I ordered. There was no communication from curry's what so telling me they it wasn't in stock and there was a wait time. Once I had to contact them I was what the hold up was and given a delivery date I checked the status of delivery on the delivery day and nothing had changed I once again had to contact curry's so called on line customer service after waiting for nearly 45 minutes to talk to someone I was then told a different delivery date. Very poor management skills very poor on keeping the customers informed. | service words | waiting for
[NAME] | 21211598 | 2021-02-08 12:01:41 | Quality goods waiting for the shops to open to visit you local Cotswold store | service words | waiting for
Currys | 21212400 | 2021-02-07 12:25:01 | Overall positive though I would suggest waiting for sales or just outright buying the product instead of paying installments | service words | waiting for
Currys | 21215514 | 2021-02-08 08:55:06 | If you have a problem it takes ages on the phone waiting for assistance. | service words | waiting for
Currys | 21217798 | 2021-02-08 11:10:42 | Ordered on line, picked up from the store ([NAME], Basildon,Essex) sat waiting for about two minutes quick turn around. | service words | waiting for
Currys | 21218896 | 2021-02-08 19:02:26 | I done a click and collect and had to contact [NAME]'s after a week to find out where the item was and was informed that it was waiting for collection. I did not receive an email advising and was told that another email has been sent, but never received. The store where I collected from was very helpful and found my item. | service words | waiting for
Mattress Online | 21220246 | 2021-02-08 13:43:17 | Mattress Online delivered in a COVID secure way and removed the old mattress which saved waiting for a visit to the local dump as it was closed at the time. Very efficient service and delivery was ne t day | service words | waiting for
Currys | 21223177 | 2021-02-08 21:11:12 | Just the time waiting for collection let the service down. Argos can do it in a few hours ! | service words | waiting for
Currys | 21223426 | 2021-02-09 06:14:59 | Runs slow, can't just turn straight to the live TV as there is always a lag, so youre always waiting for the TV to respond. Basically relys on [NAME]. The live TV screen plays up alot where it shows just a blank screen | service words | waiting for
Currys | 21224657 | 2021-02-09 09:30:12 | Once the actual delivery date was given rather than the delivery date given at the time of ordering which meant I was waiting for it on Thursday and on Thursday the actual delivery date of Sunday was emailed to me  The Knowhow installation service described at the time of ordering wasn't detailed and it actually turned out to be re-hanging the doors on the other side wasn't required and the £35 was refunded quickly by Currys | service words | waiting for
Hotpoint OLS | 21225995 | 2021-02-09 10:44:02 | Mine is not working waiting for engineer to call. | service words | waiting for
Currys | 21229107 | 2021-02-09 13:51:00 | No problems, computer was waiting for me when I arrived to pick it up. | service words | waiting for
Currys | 21229627 | 2021-02-09 14:37:38 | Completely unable to contact anyone by phone and online webchat was useless.  Still waiting for replies from e mails?  Absolutely appalling customer service, would be easier to get satisfactory from MI5 | service words | waiting for
[NAME] | 21231123 | 2021-02-09 17:48:25 | They don't offer exchanges which meant I was significantly out of pocket having to buy a second jacket while waiting for a refund for the first one that didn't fit. | service words | waiting for
Currys | 21231266 | 2021-02-09 18:11:41 | over all good but am waiting for a printer to be supplied which i had to send back and also need to get insured still  everything else is ok so far but do need insurances cover this is pretty essential for future needs | service words | waiting for
Currys | 21231351 | 2021-02-09 20:29:09 | It is so light to carry and opens up immediately. No waiting for a pesky operating system to load.... It is like an ipad without the price tag! | service words | waiting for
Furniture123 | 21232266 | 2021-02-09 22:44:53 | The sales team are pleasant. The product value for money and communication was good. The loveseat is a great size. We are waiting for delivery on another. | service words | waiting for
Currys | 21233746 | 2021-02-10 11:28:23 | In the good old days of disc based gaming, you didnt have to wait to play the games you owned.  Last generation felt like a massive downgrade, constantly waiting for games to install, download and then load.   Star [NAME] was a good example of this. Whenever I had a spare few minutes to play the game, these were mostly swallowed up by the enormous loading times.   Step up the XSX with its super fast SSD. Loading times are back to what they should be. The quick resume allows me to pick up where I left off instantaneously. Everything just feels so much smoother and quicker (Yes, you still have to install games and updates are massive, but with background updates the latter is largely mitigated).   Graphics are much the same for both "next gen" consoles. Not a massive leap in terms of graphic fidelity yet, but games play infinitely better. Rainbow Six: Siege at 120fps, PUBG actually playable..., the list goes on. These consoles are designed for playing games as they should be played, not stuttering along thanks to a lowly specced media hub with HDMI in and an always on camera device that no one wanted.   The XSX feels like a console designed for a primary purpose and its good that the Xbox brand has focussed on this once again. I'm excited to see true next gen titles as teams have more time to unleash the power under the hood (Bethesda, Perfect Dark!, [NAME], Fable and more). | service words | waiting for
Currys | 21234753 | 2021-02-10 11:17:35 | It broke after 4 washes. Been waiting for a repair for weeks now. | service words | waiting for
CDA | 21235494 | 2021-02-10 12:38:04 | Obviously the one fitted in my home leaked so has been sealed with silicone Waiting for a replacement | service words | waiting for
Currys | 21235517 | 2021-02-10 11:22:42 | Was meant to be click & collect same day but was not contacted.  Had to go there anyway for something else, so asked about my order & it was waiting for collection.  Second time I've had issues with click & collect | service words | waiting for
Ebuyer | 21235866 | 2021-02-10 11:47:10 | [NAME] for anything PC related from experience as I'm currently upgrading my pc, just waiting for the [NAME]'s that are currently on hold | service words | waiting for
Currys | 21238623 | 2021-02-10 15:15:46 | Good serviçe when purchasing the printer.  However the first printed was faulty and it took a long time to get through to Customer Services.  When I did get through the guy I spoke to was very helpful.  Have received a new printer which is working well - just now waiting for my refund. | service words | waiting for
Currys | 21179027 | 2021-02-04 11:01:15 | When ordering I was promised that Currys would remove our old appliance and also unpack the new one. The delivery driver did neither and said he knew nothing about it. | service words | was promised
Currys | 21179560 | 2021-02-04 11:25:57 | Order placed from website. Waited till past expected delivery date. Contacted Currys webchat on three occasions & after waiting in queues of hundreds, spoke to advisors & on each occasion encountered the worst obfuscation I have ever experienced. I was promised my order was being processed, promised delivery, told not to worry & at one stage, advised I would receive compensation for my poor experience.  I was advised on my third chat to phone a number & options to be selected were advised. This I did & again, after a long wait on hold, was advised product not in stock & no indication when it might be. I was offered alternative or refund. I opted for refund. After six days no refund shown in my account so called again. After a while on hold, was advised my refund was being processed manually & would be completed in a couple of days (this DID happen). And now, ironically, I receive a survey asking me to rate the product I did not receive. I use Currys often as product options are always good, something for every pocket and usually an easy and helpful ordering process. It is disappointing that it seems, when things go wrong, Currys customer service choices don't show the company as 'standing up to the plate' for it's, often loyal, customers. I am sure Currys have millions of customers spending money with them but this does not excuse complacency in any area. | service words | was promised
Currys | 21183026 | 2021-02-04 17:56:12 | Free delivery was promised,but was a charge | service words | was promised
Currys | 21185621 | 2021-02-05 10:04:13 | Delivered the product exactly when it was promised. | service words | was promised
Currys | 21185684 | 2021-02-07 15:31:41 | I ordered a Fridge for myself and one for a friend. Brilliant service and delivery. I ordered this [NAME] for me and three for my friend. Brilliant service for my friend. So I have to say I think the issue I had with my item was a one off and unfortunate. The freezer was damaged internally on delivery which I hadn't noticed. Trying to get through to customer services (not an option for this though I later found out you had to select the delivery option) was a real task and took ages. I had to ring three times as once I was too early to call (only after 24hrs post delivery can they do anything), once as what was promised and third time to go through it all again. I also feel that someone needs to train CS to say 'sorry'. All three calls went without these words being uttered.  If [NAME]'s can sort their CS/phonelines out I would say that they are a brilliant company. | service words | was promised
Currys | 21185919 | 2021-02-05 10:17:04 | I returned my first laptop as there were issues.  Currys arranged the collection.  I was promised a refund within a few days.  It is now a month later and still no refund despite several promises of an immediate refund.  The customer service, or lack of it, is appalling.  I have involved my credit card company to resolve the issue.  AVOID CURRYS ! | service words | was promised
Currys | 21197406 | 2021-02-05 12:59:33 | I received exactly what I ordered exactly when it was promised. | service words | was promised
Currys | 21205697 | 2021-02-06 12:51:40 | my only complaint is i was promised a delivery date witch i never received i am 76 and was woken unexpectedly at 7.30 am by delivery men | service words | was promised
[NAME] | 21229968 | 2021-02-09 15:12:33 | Very easy to order. Kept up to date on delivery. Did all that was promised. | service words | was promised
Appliances Direct | 21236762 | 2021-02-10 12:48:01 | Delivery was promised then changed on delivery day. First person I spoke to was most unhelpful but when I called back another person ensured next day delivery...which actually happened!! | service words | was promised
Currys | 21169020 | 2021-02-05 09:01:08 | Printer wasn't delivered on time waited weeks past delivery date. Contacted curry's was told it was late due not to being in stock. It was in stock when I bought it online. I was very frustrated, emailed curry's and still waiting on a reply. | service words | wasn't delivered
Currys | 21226535 | 2021-02-09 11:02:30 | Overall not too bad, however cooker wasn't delivered on the day I expected and no contact. I had to contact them to find out what was happening. Also installation and removal of old cooker couldn't be done, again nothing on website stating the reason the driver stated for not being able to fit. However I do feel had we been able to talk to someone before ordering we would have found this out. | service words | wasn't delivered
Currys | 21234235 | 2021-02-10 10:09:03 | Wasn't delivered on the day it was meant to be but the people who did deliver it were they good. | service words | wasn't delivered
WWEShop | 21240811 | 2021-02-10 19:30:51 | Nice service but I did next day service and it wasn't delivered the next day | service words | wasn't delivered
Currys | 21202927 | 2021-02-06 10:07:17 | Having explained the printer was faulty and HP Support couldn't resolve the issue Currys instantly took it away with the promise of a replacement in a few days, then told me they didn't have any! I will be without a printer for a minimum of 3 weeks waiting for new stock at a time when I need one every day. I would happily have paid more for a more expensive model, but Currys wouldn't allow that. You can only have another model which is exactly the same price, and there weren't any with the same spec. | service words | weeks waiting
Currys | 21184712 | 2021-02-05 08:57:00 | Delivery and price were fine however when the item was delivered the men delivering did not wear face masks, I raised this with Currys by letter and have had no response. | service words | when the item
Currys | 21185934 | 2021-02-05 10:17:08 | I ordered online, when the item was 3 days overdue I contacted customer services, I had to do this online and it took 25 minutes to get through. I was told my order had been 'denied on dispatch' , nothing had been done since and I was not informed, the service agent had to do a re order. | service words | when the item
Currys | 21191854 | 2021-02-05 11:27:25 | Currys altered the delivery time after placing my order - when the item came faulty, I called the help desk which took an hour, who then transferred me to another team which took 30 minutes.  Advisor was very rude, and told me he wouldn't find out if I would have an issue returning my item as it would take "30 minutes to find, when it would take 5 minutes in store to answer". | service words | when the item
Currys Ireland | 21199695 | 2021-02-05 16:50:56 | The shredder arrived with cuttings in the container and in the shredder teeth. It was a used item. It had probably been returned as faulty, switched on once, found to work that once and then sent out to be sold. It also worked for me the first time but never again. Very poor quality control.  [NAME] also sent from the U.K. to Ireland when [NAME]'s in Ireland stock the same item. Why ship from overseas when the item is already in Ireland. Bonkers. | service words | when the item
Currys Ireland | 21202137 | 2021-02-06 09:12:52 | Had to return item, which was picked up efficiently.   Waiting on a replacement.   But I have had no information from them other then the day I rang to return the item.   There was no confirmation even when the item was being picked up, lucky I was at home.   Hoping my replacement will arrive soon! | service words | when the item
Currys | 21202642 | 2021-02-06 09:49:09 | I was given a delivery date by Currys and when the item was 12 days overdue I rang Currys. After trying several numbers and wasting at least 40 minutes of my time, I eventually got to speak to someone, not the department I wanted but I was just glad to get through to anyone. I found contacting Currys customer services was the most difficult I have ever experienced with any supplier if not nigh on impossible. They seem to make it as difficult as possible to actually speak to a human being. The person put me through to the correct department and the answer I got was that they had no idea where the item was as it was being delivered by another supplier. I could not track the item as the reference number they gave me was not recognise by any of the delivery agents. They also said they could not give me a refund and told me that I had to wait and if the item did not arrive I would have to contact the supplier myself. I find this totally unacceptable as my purchase contract was with Currys not some other supplier and it should be Currys that sorted it out. Eventually, the item was delivered but it is no thanks to Currys. This is the worst experience I have ever had with any supplier off the internet and needless to say I will not shop online with Currys again. Totally unhappy and disgusted with this whole experience. | service words | when the item
Currys | 21228040 | 2021-02-09 12:44:29 | The ordering process was ok. Prices are pretty good. When the item arrived the box was quite battered. | service words | when the item
Currys | 21240394 | 2021-02-10 18:03:34 | The purchase of the item was very easy and delivered on time, however when the item was delivered it was wet. There was no damage to the TV but was not very impressed with the delivery service. | service words | when the item
Currys | 21170699 | 2021-02-03 12:17:20 | Ordered on the website and was kept informed on when the product would be delivered to store for collection. A safe & distanced pick up | service words | when the product
Currys | 21178212 | 2021-02-04 10:18:42 | When the product was found to be broken it took over 3hrs to arrange collection being pushed between currys and product manufacturer eoth neither taking responsibility when it clearly should have been currys. | service words | when the product
Currys | 21185355 | 2021-02-05 09:45:31 | When the product was finally in stock I had no issues with the experience at all. Currys were by far the cheapest option with the fastest delivery. The only point for improvement would be better protective packaging, it was only sent in the box single wrapped in a plastic bag (I would have expected some additional padding). | service words | when the product
Laptops Direct | 21212986 | 2021-02-07 13:40:45 | They are a quality provider and they are very good with information on when the product would arrive | service words | when the product
Currys | 21223295 | 2021-02-09 06:38:50 | Get out of peoples lives and concentrate on what people want not what you think they should be doing. Why would you go in this direction | service words | why would you
Ninja | 21165165 | 2021-02-04 17:43:40 | When my order came it was a wrong item delivered waited 5 days for delivery. I rang ninja and they sent the right item the next day 24 hour delivery so happy i did not have to wait long | service words | wrong item
Currys | 21185179 | 2021-02-07 15:09:38 | [NAME]'s are fine it was just not for for purpose for elderly with poor eyesight and too complicated I chose wrong one as couldn't see it in shop due to [NAME] but wanted a blue one | service words | wrong one
Appliances Direct | 21231047 | 2021-02-09 17:36:46 | Bought wrong product. Drivers not a lot between the ears. | service words | wrong product | reviewer_does_not_have_product
Currys | 21233749 | 2021-02-10 09:38:42 | Dreadful company who have no interest in "customer care". I attempted to contact them through multi channels, & am yet to receive any reply. | service words | yet to receive
Currys | 21159196 | 2021-02-04 18:29:39 | It takes AGES to turn on - admittedly it has to connect to the internet etc.  The picture quality is not good.  My old TV  which was a basic tv with freeview was 100% better with picture quality.  The highest sound is not very loud.  Due to covid, for some reason when I bought the TV online, it would not let me buy the care package with it which I still dont have. | service words,partial match | dont have,00
Sony Import | 21191008 | 2021-02-05 15:13:39 | I Have this Television now for 3 weeks now I bought it to upgrade from my other Sony 49" Television. The Picture is very Good which is comes from an outside Aerial. Freeview HD. I also have a freesat [NAME] which comes through a HDMI cable and the Picture is almost near 4K.  I have Sony UBPX800 blu [NAME] and when playing a Blu ray Disc the Picture is up scaled to 4K. The only trouble I have with it is the Sound. I play it through My AV System and the sound is very low when watching HD Channels and when I switch it to a non HD Channel the sound is very high. I don't know if it's the setting on the Television or the AV System. I bought this Television from Richer Sounds (Belfast) which I got 10% of at the time. I ordered it by phone Because of Covid19 and it was Delivered in a few days. | service words,partial match | don't know,00 | retailer_specific_comments
Sony Import | 21173408 | 2021-02-03 18:08:00 | I bought this TV just over a year ago and constantly have problems with it not switching on, you have to unplug it and plug it back in then it will work. Spoke to Sony tech and I had to factory reset and start again. Worked fine but abit of a pain due to all the email addresses, account links etc you have to do. Then it happened again so I do the same again, 3months later it happens again and I ring Sony tech explaining, asked for a call back and all they did is send me an email with the checks and reset procedure. _x000D_ _x000D_ I don't see why I should have to do this on a tv that was £1200+ I wouldn't want to do it on a cheap tv to be honest. _x000D_ _x000D_ I hope someone from Sony is reading this and actually bothers to call me back like they said they would. _x000D_ _x000D_ All in all if you got to the bottom of my moan DONT waste your money on this,seems to be a common problem reading through the forums and Sony aren't interested. | service words,partial match | email,00 | complaint_not_a_review
Currys | 21229631 | 2021-02-09 20:27:45 | Laptop crashed while accessing email. Blank screen after that when tried to restart. CustomerService helped me troubleshoot. But I have lost some data in the process as I had to reset the PC unless I pay another £99 to for a data transfer before I reset the PC. Laptops turns unusually hot at times as well. Overall disappointed.. was a gift for my birthday! | service words,partial match | email,99
Panasonic UK - Review Importation | 21196774 | 2021-02-07 11:40:05 | Very disappointing, the second Panasonic TV I have had that has been extremely 'laggy', leading to total freeze and loss of all controls. Repair referred to 3rd party that do not answer the phone or emails, £500 down the drain. | service words,partial match | emails,00 | price_info
ID Mobile | 21205029 | 2021-02-08 06:57:55 | At the time I was unable to speak to a 'actual person" which I really need to, as I am not overly  a tec person, which when my PAC code hadn't gone through and got a different phone number! All I could do was flood ID with emails messages as awaiting a Hospital callback appointment in 2days. Just about got it sorted in time. Admittedly this was in Covid flare up/ lockdown period, but I would still 100% recommend ID. | service words,partial match | emails,00
Sony Import | 21187927 | 2021-02-07 10:47:48 | So, having my previous sony break beyond repair after 4 years of service, i was shocked when found out that sony gives 5yrs warranty. So, it was a mini gift worth £999 which i enjoyed spending on this new tv. And from the first moment it became clear how far technology has advanced over the last 4 years. Screen is as broght and clear as a monile phone, sound is great, setup took only 5-7mins. Amazing job, Sony! | service words,partial match | [NAME] | price_info
Currys | 21168550 | 2021-02-05 07:27:13 | 1. replacement ink cartridges very difficult to obtain. most places out of stock and those that are not are doubling the price for their cartridges. 2. little or no control over printing when a cartridge runs out it carries on printing blank sheets my previous 500 series stopped and then resumed when cartridge replaced | service words,partial match | out of stock,00
Currys | 21145203 | 2021-02-04 11:31:36 | The price (I paid <£500 inc VAT) which is quite a lot for a home laptop Don't like the trackpad with built-in 'mouse' buttons | service words,partial match | paid,00 | price_info
Currys | 21206892 | 2021-02-08 16:42:37 | Norton  uses bait and switch tactics.  The card offered the year's  subscription for less than £20, which I purchased at the store.  The store gave me a download link which opened to a page demanding my credit card information so they could enrol me in an auto-renewal scheme.  I had paid between £10 and £20 for the first year of coverage, subsequent coverage would be nearly £100 which would be automatically  taken from my account.  That's an outrageous price and is verging on dishonesty and I intensely dislike it.  I have used Norton for many years and this is the first time I have come across this arrangement.  I will probably use another AV provider next year. | service words,partial match | paid,00
Currys | 21226082 | 2021-02-09 10:58:34 | Performance, build quality and value for money. My needs for a phone are: calls; texts and aps of my local choosing. I have no need to spend any more than this £100 - and I am on Android 10! A bargain. If reliability holds up, this is the brand I will stick with. Goodbye £1000 Samsung and even sillier I Phone pricing! | service words,partial match | stick with,00 | price_info
Panasonic UK - Review Importation | 21196899 | 2021-02-07 14:55:30 | The maintenance cost of this shaver seem prohibitive. The outer foil is supposed to be replaced every year (RRP £44), the blades every two years (RRP £18.50). On top of that the battery life is given as just 3 years. While the battery itself is 'only' £13, replacement is a service centre job so cost unknown. After just two years replacement parts will cost £106.50 (more than the cost of the unit) with a further £57 pounds plus the service charge for the battery replacement coming up at the end of year 3. | service words,partial match | supposed to be,44 | price_info
Currys | 21186379 | 2021-02-07 09:56:54 | have to insert bread sideways all bread i.e Hovis,  warburtons, tesco are 120x100x12.5  toaster is configured to toast bread 100x100x12.5.  This is illogical to me. Very dissapointing. | service words,partial match | tesco,00
Currys | 21159552 | 2021-02-04 10:41:10 | Issues with heavier paper - it has a hard time picking up paper that is any heavier than 100gsm even though the spec says that it can pick up paper heavier than that. | service words,partial match | the spec,00
Currys | 21195955 | 2021-02-07 14:54:49 | Amazing image quality and 1440 at 27" is perfect for the distance I view at. The spec at the price I paid can't be beaten | service words,partial match | the spec,44
Sony Import | 21194484 | 2021-02-06 09:42:07 | Bought this tv in preparation for the launch of the ps5 due to the HDMI 2.1 feature (yet to be rolled out via firmware patch by Sony)._x000D_ But when unboxing and setting up, the picture quality is absolutely stunning, crystal clear, colours that pop and are so vibrant in HDR10. _x000D_ There is an fake HDR option for when watching content that does not support HDR. However, even after tweaking the settings, this feature is still in early stages on this TV as the colours are overly saturated and cannot get close to a true HDR look. This is not a deal breaker as with some patching from Sony down the line, the fake HDR setup could be fantastic. _x000D_ For Gaming on my ps4 Pro, is the best i have ever seen the Playstation look on any TV before this one. _x000D_ Games look ultra detailed and the the HDR for gaming makes a massive impact on the lighting within the games (especially 2018's Spider-man). _x000D_ The TV runs off a super smooth Android TV 9 system. Compared to previous Android TV versions on other TVs of the past that were clunky and slow....this is lightning fast when scrolling to settings and channels. No lag or waiting for the next menu. _x000D_ _x000D_ Overall this TV is an absolute masterclass for the £999 i paid for it.  This TV comes pretty close in image quality to an expensive OLED screen.  Without having one sat next to this one at the same time, you would not tell that this TV is only a Standard LED screen. _x000D_ Definite must have TV for any gamers and heavy netflix/streaming users wanting a superior image and sound experience. | service words,partial match | waiting for,99 | price_info
Currys | 21201076 | 2021-02-08 09:14:28 | Seems great but how can I answer any questions about energy until I have had it for a lot longer. | service words,service words | how can i,how can i