Spreadsheet: tracy_geaccone__40511__ETS - Transwestern IC 0914
Sheet: IT Infrastructure

 | Total cost per Business Unit
 | Service Category | Service | Service Options | Transwestern
 | Customer Support | Resolution Center |  | 0
 |  | Desktop support | General | 0
 |  |  | Traders | 0
 |  |  | Executive | 0
 |  |  | Remote | 0
 |  | Desktop Hardware Support |  | 0
 |  | Printer Management Support |  | 0
 | Subtotal 2002
 | Production Operations Services | Production Operations Management |  | 569.8485371900827
 |  | Enterprise Command Center |  | 2593.262231404959
 |  | Change & Configuration Management |  | 1877.169347107438
 |  | [NAME] (Future Service) |  | 0
 |  | Security Administration |  | 0
 |  | Data Center Operations |  | 8606.26505649575
 |  | IT Security Policy, Monitoring, and Investigation |  | 9627.323552735925
 |  | Software - Desktop Maintenance & Support |  | 65726.83884226081
 |  | Software - Server Maintenance & Support |  | 4406.157024916967
 |  | Application Storage Support |  | 0
 |  | User & Data Volume Support |  | 0
 |  | Remote Infrastructure Operation & Support |  | 0
 |  | Remote Trading Management |  | 0
 |  | UNIX Application Infrastructure |  | 0
 |  | General UNIX Infrastructure |  | 2159.39817114989
 |  | NT Application Infrastructure |  | 0
 |  | General NT Infrastructure |  | 13629.04464174065
 |  | Remedy |  | 1083.689475385537
 |  | Email Administration |  | 3551.153409312505
 |  | Market Data Admin. Support |  | 633.4380194008264
 |  | Disk Space Allocations (E-mail) |  | 1275.020489008264
 |  | Messaging Operations (Exchange) |  | 16656.49790239778
 |  | Web Operations |  | 2259.614153071487
 |  | Terminal Server Operations |  | 0
 |  | Distributed Applications Management |  | 3051.289334889669
 |  | EDI |  | 17409.48099173554
 | Subtotal 2002
 | Data Communications Support | LAN Support |  | 16240.83133222815
 |  | [NAME] |  | 9051.562217417359
 |  | DMZ Security |  | 11589.0811764281
 |  | 24x7 Support |  | 12171.27574747934
 | Voice Communications Support | Telephony support |  | 21267.34359062616
 |  | Communication Trading Support |  | 0
 | Subtotal 2002
 | Special Services Support | Business Administration Project Management |  | 1986.889053719008
 |  | Technical Architecture Oversight |  | 2947.492747933883
 | Subtotal 2002
 | Subtotal
 | 2002 Infrastructure Plan Depreciation |  |  | 93687.48
 | INDIRECTS | Overall (pre pass-thru) |  | 11525.64408699551
 | Other Compensation Expense |  |  | 12762.78
 | Subtotal Before Passthroughs
 | Infrastructure Passthroughs | Market Data Feeds |  | 9436.265472892563
 |  | Long Distance |  | 11239.13804938763
 |  | 800 (Inbound) |  | 6728.362912974211
 |  | Calling Card |  | 2080.433332561984
 |  | Audio Conferencing |  | 1249.37551338843
 |  | Video Conferencing |  | 2951.327591136255
 |  | Internet Access |  | 14534.82977018556
 |  | EOL - Internet Access |  | 0
 |  | ETS - Omaha Internet Access |  | 5577.569256198346
 |  | MAN |  | 0
 |  | Remote Access (dial/VPN) |  | 13193.50642430181
 |  | [NAME] |  | 69631.18377347014
 |  | Voice Circuit |  | 7620.941277212999
 |  | [NAME] |  | 0
 |  | Communications - Churns |  | 0
 | Subtotal of Passthroughs
 | Grand Total