Spreadsheet: 84625d1284654984-count-number-of-wrong-name-reporting
Sheet: Data

center_label | dispute_reason_label | dispute_status_label
[NAME] | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly identifies the agent by the wrong name. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Houston - ACS, HOU | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Houston - ACS, HOU | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Houston - ACS, HOU | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Houston - ACS, HOU | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly identifies the agent by the wrong name. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly identifies the agent by the wrong name. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Pikeville - ACS, PKV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Pikeville - ACS, PKV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Portland - ACS, PRT | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Portland - ACS, PRT | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Accepted
Santo Domingo - ACS, SDM | Customer verbatim clearly identifies the agent by the wrong name. | Accepted
El Paso - ACS, ELP | Customer states in verbatim their issue is resolved. | Declined
El Paso - ACS, ELP | Customer states in verbatim their issue is resolved. | Declined
El Paso - ACS, ELP | Customer verbatim clearly identifies the agent by the wrong name. | Declined
Houston - ACS, HOU | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Nashville - ACS, NSV | Customer states in verbatim their issue is resolved. | Declined
Nashville - ACS, NSV | Customer states in verbatim their issue is resolved. | Declined
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Nashville - ACS, NSV | Customer states in verbatim their issue is resolved. | Declined
Nashville - ACS, NSV | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Pikeville - ACS, PKV | Customer states in verbatim their issue is resolved. | Declined
Portland - ACS, PRT | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Declined
Portland - ACS, PRT | Customer states in verbatim their issue is resolved. | Declined
[NAME], CSB | Customer states in verbatim their issue is resolved. | IR Recoded
El Paso - ACS, ELP | Customer states in verbatim their issue is resolved. | IR Recoded
El Paso - ACS, ELP | Customer states in verbatim their issue is resolved. | IR Recoded
El Paso - ACS, ELP | Customer states in verbatim their issue is resolved. | IR Recoded
El Paso - ACS, ELP | Customer states in verbatim their issue is resolved. | IR Recoded
Houston - ACS, HOU | Customer states in verbatim their issue is resolved. | IR Recoded
Houston - ACS, HOU | Customer states in verbatim their issue is resolved. | IR Recoded
Houston - ACS, HOU | Customer states in verbatim their issue is resolved. | IR Recoded
Nashville - ACS, NSV | Customer states in verbatim their issue is resolved. | IR Recoded
Nashville - ACS, NSV | Customer states in verbatim their issue is resolved. | IR Recoded
Nashville - ACS, NSV | Customer states in verbatim their issue is resolved. | IR Recoded
Pikeville - ACS, PKV | Customer states in verbatim their issue is resolved. | IR Recoded
Pikeville - ACS, PKV | Customer states in verbatim their issue is resolved. | IR Recoded
Pikeville - ACS, PKV | Customer states in verbatim their issue is resolved. | IR Recoded
Portland - ACS, PRT | Customer states in verbatim their issue is resolved. | IR Recoded
Portland - ACS, PRT | Customer states in verbatim their issue is resolved. | IR Recoded
Portland - ACS, PRT | Customer states in verbatim their issue is resolved. | IR Recoded
[NAME], CSB | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Pending
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Pending
El Paso - ACS, ELP | Customer verbatim clearly mentions feedback about a department other than department agent works in. | Pending
Houston - ACS, HOU | Customer verbatim clearly identifies the agent by the wrong name. | Pending
Houston - ACS, HOU | Customer states in verbatim their issue is resolved. | Pending
Nashville - ACS, NSV | Customer states in verbatim their issue is resolved. | Pending