Spreadsheet: 683656d1592872830-dashboard-help-please-contact-centre-sales-dashboard-copy
Sheet: Pivot

Row Labels | Sum of Contact Rate % |  | Row Labels | Sum of Speed to Response |  | Row Labels | Average of Weighted Average |  | Row Labels | Average of No Attempt |  | Campaign Web Leads
Australia | 0.9136546184738956 |  | Australia | 0.8599397590361446 |  | Australia | 2.120175438596491 |  | Australia | 0.02889379495951762
England | 0.9658816425120773 |  | England | 0.9797705314009661 |  | England | 3.424137931034482 |  | England | 0.00382030105252296
India | 0.9414976599063962 |  | India | 1.034321372854914 |  | India | 3.228125 |  | India | 0.00884145697113797 |  | Campaign Inbound Calls
USA | 0.9309605488850772 |  | USA | 0.9716981132075472 |  | USA | 2.015740740740741 |  | USA | 0.01365297730629141
Argentina | 0.9376299376299376 |  | Argentina | 1.01975051975052 |  | Argentina | 1.098076923076923 |  | Argentina | 0.02191992879976751
Canada | 0.9459459459459459 |  | Canada | 0.9579087284005317 |  | Canada | 1.042118226600985 |  | Canada | 0.03180243687038783
New Zealand | 0.9586023547284467 |  | New Zealand | 0.996202050892518 |  | New Zealand | 2.224517655624317 |  | New Zealand | 0.002812459690080894
China | 0.8847768027470431 |  | China | 0.9874093857306372 |  | China | 3.7 |  | China | 0.007998779064833672
Japan |  |  | Japan |  |  | Japan |  |  | Japan
Spain |  |  | Spain |  |  | Spain |  |  | Spain
Italy | 0.9209108716944172 |  | Italy | 0.742409402546523 |  | Italy | 0.6749999999999999 |  | Italy | 0.0803
South Africa |  |  | South Africa |  |  | South Africa |  |  | South Africa
Grand Total | 0.9295427254730146 |  | Grand Total | 0.9145166001363061 |  | Grand Total | 2.169765768408216 |  | Grand Total | 0.0222269038571711
Contact Rate |  |  | Speed to Response
 |  |  |  |  |  | Weigthed Average |  |  | No Attempt %
Row Labels | Average of Follow Up |  | Row Labels | Sum of VALID Web Leads |  | Row Labels | Sum of Abandoned |  | Row Labels | Sum of Inbound Calls
Australia | 0.239125 |  | Australia | 1992 |  | Australia | 0.1261261261261261 |  | Australia | 4995
England | 0.207125 |  | England | 3312 |  | England | 0.1206465268424091 |  | England | 5197
India | 0.35565 |  | India | 1282 |  | India | 0.08115086683880487 |  | India | 2711
USA | 0.222325 |  | USA | 2332 |  | USA | 0.1004534356470178 |  | USA | 2867
Argentina | 0.285225 |  | Argentina | 962 |  | Argentina | 0.1103926096997691 |  | Argentina | 2165
Canada | 0.378825 |  | Canada | 2257 |  | Canada | 0.1033210332103321 |  | Canada | 5149
New Zealand | 0.293925 |  | New Zealand | 5266 |  | New Zealand | 0.06123234916559692 |  | New Zealand | 7790
China | 0.1769 |  | China | 5242 |  | China | 0.09772636617471081 |  | China | 7521
Japan |  |  | Japan |  |  | Japan | 0.06227453958610214 |  | Japan | 5267
Spain |  |  | Spain |  |  | Spain | 0.08655204325166821 |  | Spain | 20531
Italy | 0.126125 |  | Italy | 8168 |  | Italy | 0.1351351351351351 |  | Italy | 2590
South Africa |  |  | South Africa |  |  | South Africa | 0.09377424359968968 |  | South Africa | 10312
Grand Total | 0.2539138888888888 |  | Grand Total | 30813 |  | Grand Total | 0.09300214021661586 |  | Grand Total | 77095
Follow Up |  |  | Web Leads |  |  | Abandoned |  |  | Inbound Calls
Row Labels | Sum of Call Quality
Australia | 41
England | 20
India | 20
USA | 20
Argentina | 20
Canada | 68
New Zealand | 20
China | 20
Japan | 28
Spain | 20
Italy | 20
South Africa | 20
Grand Total | 317
Call Quality