Spreadsheet: 0fcea5c2-3397-4523-9364-dceab8c886cf
Sheet: Sheet1

Marketing, Sales and Service | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Unnamed: 4 | Unnamed: 5
Pathway: Distribution and Logistics
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
MKPF01.01 | Career Development | #4: Inventory Management | Assess distribution and logistics-career information to enhance opportunities for career success. | Analyze distribution and logistics careers to determine careers of interest. | Identify career opportunities in distribution and logistics.
 |  |  |  |  | Investigate the role and responsibilities of distribution/logistics employees.
 |  |  |  |  | Recognize factors that affect the scope of responsibilities of distribution/logistics employees.
 |  |  |  |  | Ascertain educational requirements for distribution and logistics careers.
 |  |  |  |  | Determine income ranges associated with distribution and logistics careers.
 |  |  |  |  | Assess working conditions associated with distribution and logistics careers.
 |  |  |  |  | Determine perquisites (perks) associated with distribution and logistics careers.
 |  |  |  |  | Describe the lifestyles of distribution and logistics employees.
 |  |  |  |  | Identify career paths in distribution and logistics careers.
 |  |  |  |  | Explain the personal characteristics associated with distribution and logistics success.
 |  |  |  | Compare individual’s abilities, interests, and attitudes with those associated with distribution and logistics success to determine the match between the two. | Analyze desired lifestyle and that associated with distribution and logistics careers.
 |  |  |  |  | Discern between desired benefits and those associated with distribution and logistics careers.
 |  |  |  |  | Contrast personal characteristics with those associated with distribution and logistics success.
 |  |  |  |  | Examine similarities and differences between personal educational goals and educational requirements for distribution and logistics careers.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
MKPF02.01 | Communication and Interpersonal Skills | #4: Inventory Management | Employ communication and interpersonal skills to facilitate interactions with others. | Communicate with staff to clarify workplace objectives and maximize workflow. | Participate in meetings and problem-solving groups.
 |  |  |  |  | Resolve complaints.
 |  |  |  | Communicate and apply interpersonal skills to manage distribution and logistics and to provide customer assistance. | Prepare complex written reports.
 |  |  |  |  | [NAME] management’s role in customer relations.
 |  |  |  |  | Evaluate the use of real-time communications.
MKPF03.01 | Business Administration | #4: Inventory Management | Acquire foundational knowledge of distribution and logistics to understand its scope and impact on the economy. | Investigate the distribution and logistics industry to understand its background. | Identify reasons for changes occurring in distribution/ logistics.
 |  |  |  |  | Recognize types of distribution/logistics activities.
 |  |  |  |  | Recognize trade-offs and relationships among functions in the supply chain.
 |  |  |  |  | Analyze the impact of technology on distribution/logistics.
 |  |  |  |  | Recognize the effects of international trade on distribution/logistics.
 |  |  |  |  | Explain the impact of ISO standards on distribution/ logistics.
 |  |  |  |  | Identify issues and trends in distribution/logistics.
 |  |  |  | Place orders/reorders to maintain appropriate levels of materials/equipment/supplies. | Identify factors to consider when placing orders/reorders.
 |  |  |  |  | Calculate amount of order/reorder.
 |  |  |  |  | Plan orders.
 |  |  |  |  | Prepare purchase orders.
 |  |  |  | Plan and evaluate purchasing activities to minimize expenses. | Solicit competitive proposals to functional bid specifications.
 |  |  |  |  | Choose vendors.
 |  |  |  |  | Negotiate terms with vendors.
 |  |  |  |  | Follow up orders.
 |  |  |  |  | Evaluate performance of vendors.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
MKPF03.02 | Business Administration | #3: Marketing                                    #5: Principles of Sales Management | Implement business ethics, regulations, and safeguards to protect the business and to create trust. | Apply ethics and government regulations to protect a business. | Implement managerial ethics.
 |  |  |  |  | Identify tariff and trade restrictions.
 |  |  |  |  | Adhere to transportation law.
 |  |  |  |  | Identify and adhere to labeling regulations.
 |  |  |  |  | Explain export and import legislation.
 |  |  |  |  | Apply trade regulations.
 |  |  |  |  | Analyze environmental regulations.
 |  |  |  |  | Adhere to environmentally correct distribution/logistics practices.
 |  |  |  |  | Negotiate and administer logistics contracts.
 |  |  |  | Plan and implement security measures to minimize loss and to create trust. | Establish policies/procedures for preventing internal theft.
 |  |  |  |  | Develop policies/procedures for preventing vendor theft.
 |  |  |  |  | Inspect incoming/outgoing containers for tampering.
 |  |  |  |  | Maintain data security.
 |  |  |  |  | Obtain insurance coverage for shipments.
 |  |  |  |  | Conduct risk assessments.
 |  |  |  | Implement measures to maintain a safe working environment. | Clean service and work areas.
 |  |  |  |  | Follow procedures to ensure OSHA compliance.
 |  |  |  |  | Conduct environmental and safety inspections.
 |  |  |  |  | Conduct safety orientations for employees.
 |  |  |  |  | Analyze potential terrorist threats posed by inbound/ outbound container traffic.
 |  |  |  |  | Implement pattern recognition techniques to identify high risk shipments/containers.
 |  |  |  |  | Correct unsafe conditions.
 |  |  |  |  | Adhere to requirements of global hazardous materials packaging.
 |  |  |  |  | Implement security measures in the hazmat supply chain.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
MKPF03.03 | Business Administration | #4: Inventory Management | Use organizing, leading, controlling, and planning to manage distribution and logistics activities. | Organize work efforts and staff to enhance work flow. | Coordinate efforts of multifunctional teams.
 |  |  |  |  | Coordinate activities with other departments.
 |  |  |  |  | Manage cross-functional projects.
 |  |  |  | Lead staff to improve their job performance. | Recognize management’s role in the achievement of quality.
 |  |  |  |  | Cross train staff to perform a variety of tasks.
 |  |  |  |  | Mentor/coach staff members.
 |  |  |  | Maintain fiscal control of logistical operations to minimize expenses and maximize profit. | Develop expense-control plans.
 |  |  |  |  | Explain supply management’s contribution to cost reduction.
 |  |  |  |  | Apply learning curves to reduce costs.
 |  |  |  | Plan and implement activities and strategies to guide staff. | Identify factors that affect planning.
 |  |  |  |  | Develop strategies to achieve company goals/objectives.
 |  |  |  |  | Implement tactics to accomplish strategies.
MKPF04.01 | Supply Chain Management | #4: Inventory Management                                                    #6: Supply Chain Management | Manage distribution/logistics activities to facilitate business’s development and growth and to satisfy customers. | Acquire foundational knowledge of distribution/logistics. | Explain distribution issues and trends.
 |  |  |  |  | Describe the use of electronic data interchange (EDI) in distribution/logistics activities.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Utilize warehousing and stock-handling knowledge and skill to expedite supply-chain activities. | Process incoming shipments.
 |  |  |  |  | Process imported goods through U.S. customs.
 |  |  |  |  | Resolve problems with incoming shipments.
 |  |  |  |  | Process returned/damaged product.
 |  |  |  |  | Maintain loss and damage claim records.
 |  |  |  |  | Establish procedures for handling, inspecting, and allowing claims on returned materials.
 |  |  |  |  | Verify product labeling.
 |  |  |  |  | Explain functions of packaging.
 |  |  |  |  | Recycle/dispose of discarded packaging and containers.
 |  |  |  |  | Establish receiving schedules.
 |  |  |  |  | Store merchandise/materials.
 |  |  |  |  | Recognize product stacking requirements.
 |  |  |  |  | Select appropriate storage equipment/system.
 |  |  |  |  | Plan storage space.
 |  |  |  |  | Develop and maintain stock-location system.
 |  |  |  |  | Maximize use of forklifts.
 |  |  |  |  | Analyze warehouse space utilization.
 |  |  |  |  | Adjust warehouse layout.
 |  |  |  |  | Analyze warehousing capabilities in foreign markets.
 |  |  |  |  | Describe storage facilities used for international shipments.
 |  |  |  |  | Analyze capabilities of electronic business systems to facilitate warehouse operations.
 |  |  |  |  | Develop warehouse contingency planning system.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Utilize order-fulfillment knowledge and skill to expedite supply-chain activities and to satisfy customers. | Pick and assemble orders.
 |  |  |  |  | Plan/select order-picking system.
 |  |  |  |  | Identify types of shipping containers.
 |  |  |  |  | Plan loads for containers/trailers.
 |  |  |  |  | Select dunnage, packing, materials.
 |  |  |  |  | Estimate needed supplies of packing materials.
 |  |  |  |  | Pack and label goods/boxes/containers for domestic/international shipment.
 |  |  |  |  | Evaluate label-application alternatives and methods.
 |  |  |  |  | Unitize loads for shipment.
 |  |  |  |  | Stabilize unit loads for easy shipments and receipts.
 |  |  |  |  | Load outgoing shipments.
 |  |  |  |  | Recognize shipping-label requirements.
 |  |  |  |  | Explain international transportation and delivery terms (INCOTERMS).
 |  |  |  |  | Employ cost-reduction techniques for duties and tariffs.
 |  |  |  |  | Apply for drawbacks.
 |  |  |  |  | Determine duties on international shipments.
 |  |  |  |  | Determine customs requirements.
 |  |  |  |  | Prepare documents for domestic and international transportation.
 |  |  |  |  | Ship product to meet customer requirements.
 |  |  |  |  | Trace lost shipments.
 |  |  |  |  | Estimate delivery times.
 |  |  |  |  | Select best shipping method for domestic and international shipments.
 |  |  |  |  | Schedule product transportation to meet customer needs.
 |  |  |  |  | Determine transfer points for cargo.
 |  |  |  |  | Route freight.
 |  |  |  |  | Direct terminal-traffic flow.
 |  |  |  |  | Analyze shipping needs.
 |  |  |  |  | Analyze capabilities of electronic business systems to facilitate order fulfillment.
 |  |  |  |  | Assess order fulfillment processes.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Control inventory to minimize expenses and satisfy customer requests. | Rotate stock to minimize old/outdated inventory.
 |  |  |  |  | Maintain inventory levels.
 |  |  |  |  | Complete inventory counts.
 |  |  |  |  | Plan/organize inventory counts.
 |  |  |  |  | Assign and analyze ABC inventory rankings.
 |  |  |  |  | Perform cycle counts.
 |  |  |  |  | Develop and implement cycle-counting system.
 |  |  |  |  | Monitor inventory turnover rates.
 |  |  |  |  | Set order lead time requirements.
 |  |  |  |  | Recognize international inventory issues.
 |  |  |  |  | Describe inventory control systems.
 |  |  |  |  | Identify types of unit inventory-control systems.
 |  |  |  |  | Determine inventory shrinkage.
 |  |  |  |  | Determine causes of inventory discrepancies.
 |  |  |  |  | Define tolerance levels for inventory accuracy.
 |  |  |  |  | Establish re-order points.
 |  |  |  |  | Maintain inventory-control systems.
 |  |  |  |  | Develop inventory-control systems.
 |  |  |  |  | Implement measures to control inventory costs.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Manage distribution/logistics activities to minimize costs and to facilitate workflow. | Coordinate stages of order cycle.
 |  |  |  |  | Establish system for processing dead/excess merchandise.
 |  |  |  |  | Manage reverse distribution processes.
 |  |  |  |  | Identify logistical benefits and constraints within a particular market.
 |  |  |  |  | Determine value-added services to perform for customers.
 |  |  |  |  | Develop logistics mission statement.
 |  |  |  |  | Set and meet distribution/logistics goals.
 |  |  |  |  | Establish customer service goals.
 |  |  |  |  | Correct customer service deficiencies.
 |  |  |  |  | Set up processes for distribution/logistics activities.
 |  |  |  |  | Measure process performance.
 |  |  |  |  | Implement process-improvement techniques.
 |  |  |  |  | Explain distribution resource planning.
 |  |  |  |  | Select and implement bar-code system.
 |  |  |  |  | Apply cost allocation measures.
 |  |  |  |  | Develop collaborative relationships with channel members.
 |  |  |  |  | Interpret channel strategies.
 |  |  |  |  | Analyze just-in-time capabilities.
 |  |  |  |  | Evaluate channel members.
 |  |  |  |  | Evaluate performance of distributors in foreign countries.
 |  |  |  |  | Terminate relationships with domestic and foreign channel members.
 |  |  |  |  | Develop distribution network for new products.
 |  |  |  |  | Develop distribution strategy for foreign markets.
 |  |  |  |  | Conduct strategic distribution network planning process.
 |  |  |  |  | Value inventory (LIFO, FIFO).
 |  |  |  |  | Evaluate inventory (stock turnover, gross margin, return on inventory, open to buy, etc.).
 |  |  |  |  | Plan and implement a warehouse management system (WMS).
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
MKPF05.01 | Marketing Functions | #8: Procurement and Acquisitions | Manage marketing activities to facilitate business’s development and growth. | Manage marketing-information to make logistical decisions. | Identify information helpful to supply chain members in planning.
 |  |  |  |  | Identify data available through online tracking methods.
 |  |  |  |  | Assess bar-code data.
 |  |  |  |  | Monitor inventory data.
 |  |  |  |  | Track cost data.
 |  |  |  |  | Collect product quality data.
 |  |  |  |  | Assess marketing-information needs.
 |  |  |  |  | Research viability of using free trade zones (FTZ).
 |  |  |  |  | Conduct analysis of competitors’ distribution/logistics activities.
 |  |  |  |  | Identify trends.
 |  |  |  |  | Data mine point-of-sale (POS) information.
 |  |  |  |  | Perform customer follow-up activities (e.g., surveys, reviews, warranty tracking, etc.).
 |  |  |  |  | Identify considerations in implementing international marketing strategies.
 |  |  |  |  | Segment markets on basis of logistical needs.
 |  |  |  |  | Assess product categories using spreadsheets.
 |  |  |  |  | Interpret statistical process control (SPC) charts.
 |  |  |  |  | Predict patterns of demand.
 |  |  |  |  | Forecast sales.
 |  |  |  |  | Plan and implement a distribution information system.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Utilize pricing strategies to maximize return and meet customers’ perceptions of value. | Select approach for setting a base price (cost, demand, competition).
 |  |  |  |  | Determine cost of product (breakeven, ROI, [NAME]).
 |  |  |  |  | Calculate break-even.
 |  |  |  |  | Identify strategies for pricing new products (for imitative new products, for innovative new products).
 |  |  |  |  | Select product-mix pricing strategies (product line, option-product, captive-product, by-product, product bundle).
 |  |  |  |  | Determine discounts and allowances that can be used to adjust base prices.
 |  |  |  |  | Use psychological pricing to adjust base prices.
 |  |  |  |  | Select promotional pricing strategies to adjust base prices.
 |  |  |  |  | Determine geographic pricing strategies to adjust base prices.
 |  |  |  |  | Identify segmented pricing strategies that can be used to adjust base prices.
 |  |  |  |  | Set prices.
 |  |  |  |  | Adjust prices to maximize profitability.
 |  |  |  |  | Evaluate pricing decisions.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Obtain, develop, maintain, and improve a product/service mix to respond to market opportunities. | Maintain product data files.
 |  |  |  |  | Identify product classes.
 |  |  |  |  | Determine services to provide customers.
 |  |  |  |  | Recognize the role of customer service in positioning/image.
 |  |  |  |  | Determine customers’ expectations of service level.
 |  |  |  |  | Measure customer service levels.
 |  |  |  |  | Analyze competitors’ customer service standards.
 |  |  |  |  | Establish product standards.
 |  |  |  |  | Develop strategies to position product/business.
 |  |  |  |  | Determine space requirements and allocation.
 |  |  |  |  | Create warehouse layouts.
 |  |  |  |  | Select warehouse site.
 |  |  |  |  | Develop and implement procurement policies and procedures.
 |  |  |  |  | Plan stock.
 |  |  |  |  | Plan reductions.
 |  |  |  |  | Plan purchases.
 |  |  |  |  | Determine what to buy.
 |  |  |  |  | Determine quantities to buy.
 |  |  |  |  | Determine when to buy.
 |  |  |  |  | Plan gross margin.
 |  |  |  |  | Determine final cost of purchases from domestic and international sources.
 |  |  |  |  | Negotiate special buying situations with vendors.
 |  | Additional Recommended CTE/Degree Major Courses:
 |  | #7: Risk Management
 |  | #9: International Marketing