Spreadsheet: 781237d1653073216-pulling-min-data-from-another-sheet-error-detection-daily-tickets-report-beta-
Sheet: Kentrone

Company | Ticket ID | Customer_ID | Property Name | RoomNo | Tickets Reason | Created On | Total Call | IssueDetails | Ticketstatus | Details |  | Created On | Total Call | IssueDetails | Open Level 1 - CallBack/Follow Up |  | Created On | Total Call | IssueDetails | Open Level 2 - Escalated to Supervisor |  | Created On | Total Call | IssueDetails | Open Level 3 - Client
[NAME] | 71590 | 95331583 | [NAME] (Outsource) | 219 | Cannot Connect, [NAME]) | 2022-05-14 00:00:00 | 4 | 1. [NAME] called in because he cannot access the portal page on any of his devices (iphone and | Open Level 3 - Client | DetailsC |  | 2022-05-17 00:00:00 | 3 | 1. [NAME] said that she is having an issue connecting to the Wi-Fi | Open Level 1 - CallBack/Follow Up |  |  |  |  |  |  | 2022-05-14 00:00:00 | 4 | 1. [NAME] called in because he cannot access the portal page on any of his devices (iphone and | Open Level 3 - Client
[NAME] | 71692 | 96177506 | Westgate Las Vegas Resort & Casino | 7132-N | Cannot Connect to WiFi(LP) | 2022-05-16 00:00:00 | 6 | 1. [NAME] said that he is having an issue connecting to the Wi-Fi | Open Level 3 - Client | DetailsC |  |  |  | - Connecting: Windows Laptop and |  |  |  |  |  |  |  | 2022-05-16 00:00:00 | 6 | 1. [NAME] said that he is having an issue connecting to the Wi-Fi | Open Level 3 - Client
 |  |  |  |  |  |  |  | - Connecting: iPad |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html |  |  |  |  |  |  |  |  |  | - Connecting: iPad
 |  |  |  |  |  |  |  | - SSID |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | - SSID
 |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html
[NAME] | 71749 | 65783733 | Vacation Village The Colonies at Williamsburg (Outsource) | 43B | AccessPoint Down (MP) | 2022-05-17 00:00:00 | 2 | 1. [NAME] said that all his device is connected but not today | Open Level 3 - Client | DetailsC |  |  |  |  |  |  |  |  |  |  |  | 2022-05-17 00:00:00 | 2 | 1. [NAME] said that all his device is connected but not today | Open Level 3 - Client
 |  |  |  |  |  |  |  | -3phones and iPad |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | -3phones and iPad
 |  |  |  |  |  |  |  | -Guest said that |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | -Guest said that
 |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html
[NAME] | 71782 | 45350761 | FantaSea Flagship Resort | 1019 | [NAME] (MP) | 2022-05-18 00:00:00 | 1 | 1. [NAME] said the wifi is very weak and unstable | Open Level 3 - Client | DetailsC |  |  |  |  |  |  |  |  |  |  |  | 2022-05-18 00:00:00 | 1 | 1. [NAME] said the wifi is very weak and unstable | Open Level 3 - Client
 |  |  |  |  |  |  |  | 2. [NAME] can only detect 1 signal bar at the |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2. [NAME] can only detect 1 signal bar at the
 |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html
[NAME] | 71834 | 45350761 | FantaSea Flagship Resort | 1019 | Cannot Connect, [NAME]) | 2022-05-19 00:00:00 | 3 |  | Open Level 3 - Client | DetailsC |  |  |  |  |  |  |  |  |  |  |  | 2022-05-19 00:00:00 | 3 |  | Open Level 3 - Client
 |  |  |  |  |  |  |  | 1. Laptop is connected to the wifi with full signal bars but ther eis no internet access |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 1. Laptop is connected to the wifi with full signal bars but ther eis no internet access
 |  |  |  |  |  |  |  | 2. Asked |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2. Asked
 |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html
[NAME] | 71835 | 75252741 | Vacation Village Parkway Resort (Outsource) | 19 705 | 169 IP Address | 2022-05-19 00:00:00 | 1 | *[NAME] said that earlier her laptop is connected and can go online but suddenly it stopped working | Open Level 3 - Client | DetailsC |  |  |  |  |  |  |  |  |  |  |  | 2022-05-19 00:00:00 | 1 | *[NAME] said that earlier her laptop is connected and can go online but suddenly it stopped working | Open Level 3 - Client
[NAME] | 71838 | 96177506 | Westgate Las Vegas Resort & Casino | 14129-N | [NAME] (MP) | 2022-05-19 00:00:00 | 1 | 1. [NAME] said that she is having an issue connecting to the Wi-Fi as the network is kept on dropping | Open Level 3 - Client | DetailsC |  |  |  |  |  |  |  |  |  |  |  | 2022-05-19 00:00:00 | 1 | 1. [NAME] said that she is having an issue connecting to the Wi-Fi as the network is kept on dropping | Open Level 3 - Client
[NAME] | 71876 | 27445006 | Fox River Resort/Holiday Inn Club Vacations | 393 | AccessPoint Down (MP) | 2022-05-19 00:00:00 | 1 | Unable to go online wireless | Open Level 3 - Client | DetailsC |  |  |  |  |  |  |  |  |  |  |  | 2022-05-19 00:00:00 | 1 | Unable to go online wireless | Open Level 3 - Client
 |  |  |  |  |  |  |  | - iPhone |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | - iPhone
 |  |  |  |  |  |  |  | 1. Checked connection status |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 1. Checked connection status
 |  |  |  |  |  |  |  | - Asked guest to connect to the |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | - Asked guest to connect to the
 |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html
[NAME] | 71736 | 96177506 | Westgate Las Vegas Resort & Casino | 22117-N | Cannot Connect, [NAME]) | 2022-05-17 00:00:00 | 3 | 1. [NAME] said that she is having an issue connecting to the Wi-Fi | Open Level 1 - CallBack/Follow Up | DetailsC
 |  |  |  |  |  |  |  | - Connecting: Windows Laptop and
 |  |  |  |  |  |  |  | http://ticket.kentrone.com/Company/company_report.html