Spreadsheet: 544826d1509042934-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 031615

 | Belk | Total | Oldest |  | 6+ Days
 | Escalation | 2 | 2015-03-13 00:00:00 |  | 5 Days
 | Customer Service | 38 | 2015-02-01 00:00:00 |  | 4 Days
 | [NAME] | 41 | 2015-02-19 00:00:00 |  | 3 Days
 | Accommodations | 217 | 2015-02-28 00:00:00 |  | 0-2 Days
 | [NAME] | 55 | 2015-02-24 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-13 00:00:00 | 2015-03-13 00:00:00
 | GNC | 8 | 2 | 2 | 0 | 1 | 3 | 0 | 0 | 2015-03-07 00:00:00 | 2015-03-13 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 6 | 3 | 2 | 0 | 1 | 0 | 0 | 0 | 2015-03-11 00:00:00 | 2015-03-15 00:00:00
 | Mattel | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-09 00:00:00 | 2015-03-09 00:00:00 |  |  |  |  |  | 2
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 133 | 64 | 4 | 5 | 7 | 42 | 10 | 1 | 2015-01-22 00:00:00 | 2015-03-05 00:00:00
 | GNC | 23 | 10 | 5 | 2 | 2 | 4 | 0 | 0 | 2015-02-26 00:00:00 | 2015-02-26 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 17 | 1 | 1 | 1 | 4 | 6 | 4 | 0 | 2015-02-06 00:00:00 | 2015-03-15 00:00:00
 | Dollar General | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 2015-03-11 00:00:00
 | RadioShack | 55 | 22 | 4 | 22 | 4 | 2 | 0 | 1 | 2015-03-06 00:00:00 | 2015-03-13 00:00:00
 | Mattel | 16 | 7 | 2 | 1 | 1 | 0 | 3 | 2 | 2015-02-12 00:00:00 | 2015-02-12 00:00:00
 | iRobot | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2015-03-14 00:00:00
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 3 | 1 | 1 | 0 | 0 | 0 | 1 | 0 | 2015-03-12 00:00:00 | 2015-03-15 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 6 | 3 | 2 | 0 | 1 | 0 | 0 | 0 | 2015-03-10 00:00:00 | 2015-03-15 00:00:00
 | Dollar General | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-13 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-15 00:00:00 | 2015-03-15 00:00:00
 | GNC | 14 | 9 | 3 | 1 | 0 | 1 | 1 | 0 | 2015-03-12 00:00:00 | 13/13/15
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-15 00:00:00 | 2015-03-15 00:00:00
 | RadioShack | 13 | 9 | 0 | 0 | 0 | 0 | 4 | 0 | 2015-03-11 00:00:00 | 2015-03-13 00:00:00
 | Mattel | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-15 00:00:00 | 2015-03-15 00:00:00
 | iRobot | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-15 00:00:00 | 2015-03-15 00:00:00
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-13 00:00:00 | 2015-03-13 00:00:00
 | PBS Statement Request | 9 | 8 | 0 | 0 | 0 | 0 | 1 | 0 | 2015-03-10 00:00:00 | 2015-03-10 00:00:00
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0