Spreadsheet: 07e5185f-0c87-4343-8f7e-bed4f3ba4ae4
Sheet: Deleted

 | Birmingham City Council  -  2012/13 Proposed Council Business Plan Measures
Existing or New CP Measure | Strategic Outcome | Sub Outcome | CBP Priority Action | Directorate | Portfolio | Measure Title and Description | Indicator/Initiative Description | Delete or Keep | Data Frequency | Aim | KPI or Initiative | [NAME] | 2010/11 Result | 2010/11 Target | 2011/12 End of Year Target | DQAF received/checked | Status against Q3 Target (unless otherwise stated) | 2012/13 Target | Comment
 | Succeed Economically |  |  | Corporate Resources | tbc | % of commissioning through Gateway Governance Process | % of commissioning proposals that have been through the GGP preceding organisational change | New | Quarterly | Bigger is better | KPI | Percentage | NA | NA | n/a | Y - Not checked | n/a | 0.5 | Monthly reporting will not add anything as procurement do not envisage many applications per month which will make the monthly reporting meaningless.
 |  |  |  | Development | Transport, Environment & Regeneration | C02 |  |  |  |  |  |  |  |  |  |  |  |  | The  CO2 measure in  question  breaks EMT golden rules, that no in year updates are available, there is a 2 yr time lag on data, and that BCC has little influence over the results. We will monitor this measure as  part of the directorate business plan using the existing measure that we have on the scorecard. | keep in and carry on reporting as previously.  Too important to lose.l
Existing | Be Healthy |  |  | Adults & Communities | Adults & Communities | Delayed transfers of care for those aged 18 and over | The average monthly rate of delayed transfers of care from all NHS hospitals, acute and non-acute, per 100,000 population aged 18+. | Delete | Quarterly | Smaller is better | KPI | Number |  |  | 17 per 100,000 |  | Off Track | tbc | CX/ PD : Are these the critical measures needed to manage A&C services - quality of homes and mental health issues
 | Be Healthy |  |  | Adults & Communities | Adults & Communities | Delayed transfers of care for those aged 18 and over | The average monthly rate of delayed transfers of care from all NHS hospitals, acute and non-acute, per 100,000 population aged 18+. | Deleted and replaced A&C only | Quarterly | Smaller is better | KPI | Number |  |  | 17 per 100,000 |  | Off Track | tbc
New | Stay Safe in Clean, [NAME] |  |  | Adults & Communities | Adults & Communities | To get agreement to the new social care offer |  | tbc | Quarterly | Earlier is better | Initiative | Text | NA | NA | 2012-02-01 00:00:00 |  | On Track | tbc | CX/ PD : Are these the critical measures needed to manage A&C services - quality of homes and mental health issues
New | Be Healthy |  |  | Adults & Communities | Adults & Communities | Produce and deliver early milestones in the Public Health Strategy & Plan |  | tbc | Quarterly | Earlier is better | Initiative | Text | NA | NA | October 2011 |  | Completed on Schedule | tbc
New | Be Healthy |  |  | Adults & Communities | Adults & Communities | Establishment of Health and Wellbeing Strategy and all necessary agreed supporting structure and processes (including Heath and Wellbeing Strategy and performance management of agreed joint priorities) by July 2011 |  | tbc | Quarterly | Earlier is better | Initiative | Text | NA | NA | September 2011 |  | Completed on Schedule | tbc
 | Be Healthy |  |  | Children, Young People & Families | Children, Young People & Families | Under-18 conception rate per 1,000 15-17 year olds |  | Delete | Annual | Smaller is better | KPI | Number | 48.7 | 49.44 | 48.07 | Original dqaf in place | Result available at Q4 | n/a | Result is delayed
 | Be Healthy |  |  | Children, Young People & Families | Children, Young People & Families | Under-18 conception rate per 1,000 15-17 year olds |  | Delete | Annual | Smaller is better | KPI | Number | 48.7 | 49.44 | 48.07 | Original dqaf in place | Result available at Q4 | n/a | Result is delayed
New | Public Service Excellence |  |  | Corporate Resources | Finance | Capital Receipt Target Achieved |  | Delete confirmed | Quarterly | Bigger is better | KPI | Number |  |  | £12.6m |  | Exceeding Target | n/a
Existing | Public Service Excellence |  |  | Corporate Resources | Equalities & Human Resources | Excellent level of Equality Framework for Local Government |  | Deletion confirmed | Annual | Bigger is better | KPI | Percent | 0.5 | 0.5 | 0.5 |  | awaiting result | n/a | Mashuq wants this measure retained - but it is annual and not good for in-year management Defense rate / %JR won measure needed
New | Public Service Excellence |  |  | Corporate Resources | Leader | 2011/12 council tax collection against city target |  | Delete | Quarterly | Bigger is better | KPI | Percent | 0.9481 | 0.957 | 0.951 |  | 0.836 | n/a | Indicator on track compared to Q3 target of 83.3%.
New | Public Service Excellence |  |  | Corporate Resources | Finance | Right Time Measure new claims and change of circumstances |  | Delete | Quarterly | Smaller is better | KPI | Number |  |  | 15 days |  | 10.02 days | n/a | Commuted to cost Driver and Activity Data
New | Public Service Excellence |  |  | Corporate Resources | Finance | Invoices paid within 30 days of receipt in Accounts Payable |  | Delete | Quarterly | Bigger is better | KPI | Percent |  |  | 0.95 |  | On Track | n/a | Commuted to cost Driver and Activity Data
New | Public Service Excellence |  |  | Corporate Resources | Finance | Revenue Variance – Budget to date |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 0 |  | tbc | n/a | Included in financial Monitoring
New | Public Service Excellence |  |  | Corporate Resources | Finance | Revenue forecast outturn variance |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 0 |  | tbc | n/a | Included in financial Monitoring
New | Public Service Excellence |  |  | Corporate Resources | Finance | Capital forecast outturn variance |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 0 |  | tbc | n/a | Included in financial Monitoring
New | Public Service Excellence |  |  | Corporate Resources | Finance | Capital expenditure to date as a percentage of current budget to date |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 1 |  | tbc | n/a | Included in financial Monitoring
New | Public Service Excellence |  |  | Corporate Resources | Equalities & Human Resources | PDR completion rate |  | Delete | Annual | Bigger is better | KPI | Percent |  |  | 0.9 |  | On Track | n/a | Commuted to cost Driver and Activity Data  PD/CX :But must include mid-year review and measure of les grade D and E - discharged in activity data
New | Public Service Excellence |  |  | Corporate Resources | Finance | [NAME] spend (inc legitimate exceptions) as a percentage of total spend |  | Delete | Quarterly | Bigger is better | KPI | Percent |  |  | 0.95 |  | Exceeding Target | n/a | CX/PD - Commuted to cost Driver and Activity Data
New | Public Service Excellence |  |  | Corporate Resources | Finance | Off contract spend as a percentage of total possible contract spend |  | Delete | Quarterly | Smaller is better | KPI | Percent |  |  | 0.03 |  | Exceeding Target | n/a | CX/PD - Commuted to cost Driver and Activity Data
New | Public Service Excellence |  |  | Corporate Resources | Finance | Non contract spend  as a percentage of total spend |  | Delete | Quarterly | Smaller is better | KPI | Percent |  |  | 0.15 |  | Exceeding Target | n/a | CX/PD - Commuted to cost Driver and Activity Data
New | Public Service Excellence |  |  | Corporate Resources | Finance | Income Maximisation  - Revised charging policy - Audit of current practice - Gateway for income generation proposals |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | Sept-11 Oct-11 Mar-12 |  | On Track | n/a | Proposed for Financial Monitoring to Cabinet and Directorate Monitoring
 |  |  |  | Corporate Resources | tbc | Customer Knowledge & research |  | Delete |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc | PD: Keep for CRD monitoirng
 |  |  |  | Corporate Resources | tbc | Sustainable Procurement |  | Delete |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc
New | Succeed Economically |  |  | Development | Transport, Environment & Regeneration | Sustainable place management and development of BIDs (Business Improvement Districts ) in local centres. |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 2011-10-31 00:00:00 | dqaf with [NAME] (not checked by cppt) | On Track | n/a
 |  |  |  | Development | Deputy Leader | Proposal to establish a JESSICA ERDF Investment Fund |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 31/03/2012 Overall initiative ends March 2015 | dqaf with [NAME] (not checked by cppt) | On Track | n/a | Measure of achieving progress around regeneration projects is needed - How many under dev/treaty? - through major sites group
 |  |  |  | Development | Transport, Environment & Regeneration | Progress Area Action Plans for Bordesley Park and Aston, Lozells and Newtown |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 31/03/2012 Overall initiative ends Mar 2026 | dqaf with [NAME] (not checked by cppt) | On Track | n/a | Measure of achieving progress around regeneration projects is needed - How many under dev/treaty? - through major sites group
 |  |  |  | Development | Transport, Environment & Regeneration | Regeneration projects: Longbridge & Icknield Port Loop |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | Longbridge - 31/03/2012 Overall initiative ends Mar 2026 Icknield Port Loop - 31/12/2011 Overall initiative ends March 2026 | dqaf with [NAME] (not checked by cppt) | On Track | n/a | Measure of achieving progress around regeneration projects is needed - How many under dev/treaty? - through major sites group
 |  |  |  | Development | Leader | Library of Birmingham construction and completion - part of Big City Plan | Complete the construction of the new Library of Birmingham that will create a unique centre for learning and skills development. | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 31/03/2012 Initiative ends April 2013 | dqaf with [NAME] (not checked by cppt) | On Track | Q1 External façade commences Q2 internal fit out including; escalators duct/ pipe work and raised floors and partitions Q3 Internal fit out included Q4 External works will commence to Centenary Square and Cambridge St | Initiative managed by E&C Directorate - CX requested one directorate take lead
 |  |  |  | Development | Planning Committee | Major planning applications determined in 13 weeks |  | Delete | Quarterly | Bigger is better | KPI | Percent |  |  | 0.72 | Original dqaf in place | Exceeded | n/a | Could commute to Cost Driver Activity Data
 |  |  |  | Development | Finance | Energy saving and making the best use of environmental technologies |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 2012-03-31 00:00:00 | dqaf with [NAME] (not checked by cppt) | On Track | n/a
 |  |  |  | Development | Transport, Environment & Regeneration | Economic Growth and Job Creation |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 2012-03-31 00:00:00 | dqaf with [NAME] (not checked by cppt) | On Track | n/a
 |  |  |  | Development | Transport, Environment & Regeneration | Birmingham Environmental Partnership - identify a programme of projects for delivery over the next two years. |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 31/03/2012 Programme end 2013 | dqaf with [NAME] (not checked by cppt) | On Track | n/a
 |  |  |  | Development | Leader | Marketing Birmingham Service Level Agreement |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 31/03/2012 Initiative ends March 2015 | dqaf with [NAME] (not checked by cppt) | On Track | n/a
 |  |  |  | Development | Transport, Environment & Regeneration | Sustainable place management and development of BIDs (Business Improvement Districts ) in local centres. |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 2011-10-31 00:00:00 | dqaf with [NAME] (not checked by cppt) | On Track | n/a
 |  |  |  | Development | Transport, Environment & Regeneration | Sustainable Urban Neighbourhoods - develop initial implementation plan for Sustainable Urban Neighbourhoods and supporting infrastructure |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 2012-03-31 00:00:00 | dqaf with [NAME] (not checked by cppt) | On Track | n/a
 |  |  |  | Development | Leader | New Street Station Birmingham Gateway |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | 31/03/2012 Initiative ongoing beyond October 2015 | dqaf with [NAME] (not checked by cppt) | On Track | N/a | Development are suggesting monitoring through their directorate scorecard  - but is a significant Birmingham development
 |  |  |  | Corporate Resources | Finance | Capital Receipt Target Achieved |  | Delete confirmed | Quarterly | Bigger is better | KPI | Number |  |  | £12.6m |  | Exceeding Target | n/a
 |  |  |  | Corporate Resources | Equalities & Human Resources | Excellent level of Equality Framework for Local Government |  | Deletion confirmed | Annual | Bigger is better | KPI | Percent | 0.5 | 0.5 | 0.5 |  | awaiting result | n/a | Mashuq wants this measure retained - but it is annual and not good for in-year management Defence rate / %JR won measure needed
 |  |  |  | Corporate Resources | Leader | 2011/12 council tax collection against city target |  | Delete | Quarterly | Bigger is better | KPI | Percent | 0.9481 | 0.957 | 0.951 |  | 0.836 | n/a | Indicator on track compared to Q3 target of 83.3%.
 |  |  |  | Corporate Resources | Finance | Right Time Measure new claims and change of circumstances |  | Delete | Quarterly | Smaller is better | KPI | Number |  |  | 15 days |  | 10.02 days | n/a | Commuted to cost Driver and Activity Data
 |  |  |  | Corporate Resources | Finance | Invoices paid within 30 days of receipt in Accounts Payable |  | Delete | Quarterly | Bigger is better | KPI | Percent |  |  | 0.95 |  | On Track | n/a | Commuted to cost Driver and Activity Data
 |  |  |  | Corporate Resources | Finance | Revenue Variance – Budget to date |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 0 |  | tbc | n/a | Included in financial Monitoring
 |  |  |  | Corporate Resources | Finance | Revenue forecast outturn variance |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 0 |  | tbc | n/a | Included in financial Monitoring
 |  |  |  | Corporate Resources | Finance | Capital forecast outturn variance |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 0 |  | tbc | n/a | Included in financial Monitoring
 |  |  |  | Corporate Resources | Finance | Capital expenditure to date as a percentage of current budget to date |  | Delete | Monthly | Stabilise | KPI | Percent |  |  | 1 |  | tbc | n/a | Included in financial Monitoring
 |  |  |  | Corporate Resources | Equalities & Human Resources | PDR completion rate |  | Delete | Annual | Bigger is better | KPI | Percent |  |  | 0.9 |  | On Track | n/a | Commuted to cost Driver and Activity Data  PD/CX :But must include mid-year review and measure of les grade D and E - discharged in activity data
 |  |  |  | Corporate Resources | Finance | [NAME] spend (inc legitimate exceptions) as a percentage of total spend |  | Delete | Quarterly | Bigger is better | KPI | Percent |  |  | 0.95 |  | Exceeding Target | n/a | CX/PD - Commuted to cost Driver and Activity Data
 |  |  |  | Corporate Resources | Finance | Off contract spend as a percentage of total possible contract spend |  | Delete | Quarterly | Smaller is better | KPI | Percent |  |  | 0.03 |  | Exceeding Target | n/a | CX/PD - Commuted to cost Driver and Activity Data
 |  |  |  | Corporate Resources | Finance | Non contract spend  as a percentage of total spend |  | Delete | Quarterly | Smaller is better | KPI | Percent |  |  | 0.15 |  | Exceeding Target | n/a | CX/PD - Commuted to cost Driver and Activity Data
 |  |  |  | Corporate Resources | Finance | Income Maximisation  - Revised charging policy - Audit of current practice - Gateway for income generation proposals |  | Delete | Quarterly | Earlier is better | Initiative | Text | NA | NA | Sept-11 Oct-11 Mar-12 |  | On Track | n/a | Proposed for Financial Monitoring to Cabinet and Directorate Monitoring
 |  |  |  | Corporate Resources | tbc | Customer Knowledge & research |  | Delete |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc | PD: Keep for CRD monitoring
 |  |  |  | Corporate Resources | tbc | Sustainable Procurement |  | Delete |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc
 |  |  |  | Corporate Resources | tbc | Preparation for the decommissioning of the Benefit Service | Merge | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | Possible milestones: Stakeholder Consultation Renegotiation of Northgate contract Workforce Planning Preparation and implementation of local retention of Business Rates from 2013 onward – to maximise bonuses/avoid penalties | See - Preparation for the decommissioning of the Benefit Service and introduction of localisation of Council Tax Support
 |  |  |  | Corporate Resources | tbc | Preparation and implementation of Localisation of Council Tax rebate/benefit schemes |  | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | March 2013 Possible milestones: Localised Council Tax scheme agreed - that achieves 10% budget reduction and protects vulnerable pensioners and working adults from reductions in rebates. Arrangements for Council Tax annual billing from April 2013 in place Income collection impact on SB contract determined and potential renegotiation of contract
 |  |  |  | Corporate Resources | tbc | Preparation and implementation of local retention of Business Rates |  | New confirmed / DELETE |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | March 2013 Preparation and implementation of local retention of Business Rates  to maximise bonuses/avoid penalties Milestones and targets to be agreed | This isn't a corporate initiative, it's a national one, and we are not in a position to design our own scheme: it will be imposed on us, albeit that both [NAME] and [NAME] are members of national working groups. I'm not sure how this fits into monitoring through SSM and reporting to Cabinet. - SP
 |  |  |  | Corporate Resources | tbc | Troubled Families merge below | Lead identification of families with complex needs; negotiate payment by reward scheme with government; establish  performance management framework; plan roll out of FCN pilot across the city | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc | CX?PD: Merge - see further below for Initiative
 |  |  |  | Corporate Resources | tbc | Innovative preventative investments Finance | Test feasibility of social impact bonds for use around families with complex needs and, if feasible, tender for an SIB in this area | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc
 |  |  |  | Corporate Resources | tbc | Find it in BHAM% of contracts advertised to local businesses |  | New confirmed |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc | PD/CX proposed measure. Number of contracts/advertised to local businesses also to be included activity data  See lines 59 & 59
 |  |  |  | Corporate Resources | tbc | Driving organisational change | this is likely to be a combination of activities from several divisions and include commissioning activity, introduction of new methods of delivery, the implications for the council and managing the new arrangements |  |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc
 | Stay Safe in Clean, [NAME] |  |  | Environment & Culture | Transport, Environment & Regeneration | Red Traffic Lights | % Red traffic light failures replaced within 2 hours. |  |  |  |  |  |  |  |  |  |  |  | newly proposed to cover road safety | No
 |  |  |  | Environment & Culture | Leisure, Sports & Culture | Adult participation in Sport | The percentage of the adult (aged 16 plus) population who participate in sport for at least 30 minutes on 3 or more times a week | Delete | Annual | Bigger is better | KPI | Percent | 0.195 | 0.202 | 0.202 |  | awaiting result | tbc | E&C will not be replacing this measure with another sports measure as it may be difficult to achieve given the reduction in available budget.
 | Be Healthy | More people enabled to choose healthy lifestyles, enjoying rich cultural experiences and improve their wellbeing, resulting in people living well | Ensure that the citizens of Birmingham enjoy a healthy lifestyle through schemes such as Be Active | Environment & Culture | Leisure, Sports & Culture | Be Active measure | Replacement for previous annual measure adult participation in sport - details to be confirmed | tbc |  |  |  |  |  |  |  |  |  |  | Directorate response:  It may be difficult to achieve a measure around Be Active given the reduction in available budget and therefore we would strongly suggest that such a measure is not included. Also we do not have reliable data i.e. information available is based on estimates; we remain uncomfortable about providing information that cannot be verified.
 | Stay Safe in Clean, [NAME] |  |  | Homes & Neighbourhoods | Local Services & Community Safety | Reduction in serious crime |  | New | Quarterly |  | KPI | tbc |  |  | N/A |  | N/A | tbc | Only one crime measure needed.  Preference for reduction in total crime at cbp level.  To be kept as a service measure. | No
Existing | Stay Safe in Clean, [NAME] |  |  | Homes & Neighbourhoods | Housing | The number of non decent homes occupied by vulnerable households in the private sector improving their homes towards the decent homes standard as a result of receiving a service. |  | Keep | Quarterly | Bigger | KPI | Number | 4649 | 4800 | 2025 |  | On Track | 2250 | Currently on track compared to Q3 target of 1600 | Deleted
 |  |  |  | Homes & Neighbourhoods |  | Percentage of customer contacts dealt with at first point of contact |  | New |  |  |  |  |  |  |  |  |  |  | This is a subjective measure and currently there is a calculation from CRM which captures where an enquiry has been dealt with by the call agent i.e. 'where is my local park?', 'what day are my bins collected?', of the calls received only 23% fit this definition, of which 97%  are being dealt with.  This is very difficult to measure beyond the call centre i.e. repairs due to changes in appointments, attendance of the contractor, Service Requests for chase up calls or enquiries - we have looked at this for the repair service recently and we are struggling how we can accurately measure this.  Recommendation is; not to measure this year, but more work is required to be carried out to define a definition which is measurable and meaningful. | Deleted?  Because it doesn't make sense
Existing | Be Healthy |  |  | Environment & Culture | Leisure, Sports & Culture | Adult participation in Sport | The percentage of the adult (aged 16 plus) population who participate in sport for at least 30 minutes on 3 or more times a week | Delete | Annual | Bigger is better | KPI | Percent | 0.195 | 0.202 | 0.202 |  | awaiting result | tbc | Awaiting replacement indicator - CX supports this proposal
 | Public Service Excellence |  |  | Corporate Resources | tbc | Preparation for the decommissioning of the Benefit Service | Merge | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | Possible milestones: Stakeholder Consultation Renegotiation of Northgate contract Workforce Planning Preparation and implementation of local retention of Business Rates from 2013 onward – to maximise bonuses/avoid penalties | See - Preparation for the decommissioning of the Benefit Service and introduction of localisation of Council Tax Support
 | Public Service Excellence |  |  | Corporate Resources | tbc | Preparation and implementation of Localisation of Council Tax rebate/benefit schemes |  | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | March 2013 Possible milestones: Localised Council Tax scheme agreed - that achieves 10% budget reduction and protects vulnerable pensioners and working adults from reductions in rebates. Arrangements for Council Tax annual billing from April 2013 in place Income collection impact on SB contract determined and potential renegotiation of contract
 | Public Service Excellence |  |  | Corporate Resources | tbc | Preparation and implementation of local retention of Business Rates |  | New confirmed / DELETE |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | March 2013 Preparation and implementation of local retention of Business Rates  to maximise bonuses/avoid penalties Milestones and targets to be agreed | This isn't a corporate initiative, it's a national one, and we are not in a position to design our own scheme: it will be imposed on us, albeit that both [NAME] and [NAME] are members of national working groups. I'm not sure how this fits into monitoring through SSM and reporting to Cabinet. - SP
 |  |  |  | Corporate Resources | tbc | Troubled Families merge below | Lead identification of families with complex needs; negotiate payment by reward scheme with government; establish  performance management framework; plan roll out of FCN pilot across the city | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc | CX?PD: Merge - see further below for Initiative
 |  |  |  | Corporate Resources | tbc | Innovative preventative investments Finance | Test feasibility of social impact bonds for use aroudn families with complex needs and, if feasible, tender for an SIB in this area | New |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc
 |  |  |  | Corporate Resources | tbc | Find it in BHAM%of contracts advertised to local businesses |  | New confirmed |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc | PD/CX proposed measure. Number of contracts/advertised to local businesses also to be included activity data  See lines 59 & 59
 |  |  |  | Corporate Resources | tbc | Driving organisational change | this is likely to be a combination of activities from several divisions and include commissioning activity, introduction of new methods of delivery, the implications for the council and managing the new arrangements |  |  |  | Initiative | Text | NA | NA | n/a | n/a | n/a | tbc
New | Stay Safe in Clean, [NAME] |  |  | Adults & Communities | Adults & Communities | To get agreement to the new social care offer |  | tbc | Quarterly | Earlier is better | Initiative | Text | NA | NA | 2012-02-01 00:00:00 |  | On Track | tbc | CX/ PD : Are these the critical measures needed to manage A&C services - quality of homes and mental health issues
New | Be Healthy |  |  | Adults & Communities | Adults & Communities | Produce and deliver early milestones in the Public Health Strategy & Plan |  | tbc | Quarterly | Earlier is better | Initiative | Text | NA | NA | October 2011 |  | Completed on Schedule | tbc
New | Be Healthy |  |  | Adults & Communities | Adults & Communities | Establishment of Health and Wellbeing Strategy and all necessary agreed supporting structure and processes (including Heath and Wellbeing Strategy and performance management of agreed joint priorities) by July 2011 |  | tbc | Quarterly | Earlier is better | Initiative | Text | NA | NA | September 2011 |  | Completed on Schedule | tbc
 | Stay Safe, Clean & Green |  |  | Homes & Neighbourhoods | Public Protection Committee | Delivery of the planned Food inspections of trade premises | Merge | Activity measure | Quarterly | Bigger | KPI | Percent | 1 | 1 | 1 |  | Within Tolerance | 1 | Star Chamber confirmed this deletion
 | Stay Safe, Clean & Green |  |  | Homes & Neighbourhoods | Public Protection Committee | Delivery of the planned Health & Safety inspections of trade premises |  | Activity measure | Quarterly | Bigger | KPI | Percent | 1 | 1 | 1 |  | on track | 1 | Star Chamber confirmed this deletion
 | Stay Safe, Clean & Green |  |  | Homes & Neighbourhoods | Public Protection Committee | Delivery of the planned Environmental Protection inspections of trade premises |  | Activity measure | Quarterly | Bigger | KPI | Percent | 1 | 1 | 1 |  | on track | 1 | Star Chamber confirmed this deletion
 | Stay Safe, Clean & Green |  |  | Homes & Neighbourhoods | Licensing Committee | Private Hire vehicles and drivers that comply fully with licensing conditions | Merge | Service measure | Quarterly | Bigger | KPI | Percent | 0.712 | 0.713 | To exceed previous best of 71.3% |  | Off Track | tbc | Star Chamber confirmed this deletion
 | Stay Safe, Clean & Green |  |  | Homes & Neighbourhoods | Licensing Committee | Hackney Carriage vehicles and drivers that comply fully with licensing conditions |  | Service measure | Quarterly | Bigger | KPI | Percent | 0.894 | 0.916 | To exceed previous best of 91.6% (2009/10) |  | Within Tolerance | tbc | Star Chamber confirmed this deletion
New | Public Service Excellence |  |  | Homes & Neighbourhoods | Deputy Leader | % Complaints with full/holding response in 10 wkg days |  | Keep | Quarterly | Bigger | KPI | Percent |  |  | 0.9 |  | - | 0.9
 | Stay Safe in Clean, [NAME] |  |  | Homes & Neighbourhoods | Local Services & Community Safety | Reduction in serious crime |  | New | Quarterly | Smaller | KPI | tbc | n/a | n/a | N/A |  | N/A | tbc
 | Stay Safe in Clean, [NAME] |  |  | Environment & Culture | Leisure, Sport & Culture | Number of Events held in [NAME] |  | New | Not practical as numbers involved not material & caluclation is very labour intensive. Will report quarterly. |  | KPI | Number |  |  |  |  |  | 700 | Not confirmed with Cabinet Member (due to change)
 | Stay Safe in Clean, [NAME] |  |  | Environment & Culture | Leisure, Sport & Culture | Number of Ranger Service volunteers |  | New | Not practical as numbers involved not material & caluclation is very labour intensive. Will report quarterly. |  | KPI | Number |  |  |  |  |  | 2000 | Not confirmed with Cabinet Member (due to change)
 | Stay Safe in Clean, [NAME] |  |  | Environment & Culture | Leisure, Sport & Culture | Number of volunteer days within the Ranger Service |  | New | Not practical as numbers involved not material & caluclation is very labour intensive. Will report quarterly. |  | KPI | Number |  |  |  |  |  | 6000 | Not confirmed with Cabinet Member (due to change)