Spreadsheet: 781563d1653416853-averageif-across-multiple-sheets-q1-agents-metrics-copy
Sheet: Week 1

Agent | Session | System | Working | Wrap | Idle | Talk In | Talk Out | Set | Holds | Tot. Talk
RICHARD | 39.5 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0
LESIA HAWKINS | 2622.266666666667 | 0.01521584379925764 | 0.3468881883357908 | 0.09592845883968067 | 0.3750889815426857 | 0.09008110032033356 | 0.07445212793003506 | 0.001741495906849037 | 0 | 0.1645332282503686
NICHELLE RAINES | 2681.25 | 0.02288111888111888 | 0.06622533022533023 | 0.06878632478632478 | 0.5702750582750583 | 0.2044879564879565 | 0.06009634809634809 | 0.006918414918414918 | 0 | 0.2645843045843047
NANCY STINE | 2738.25 | 0.1458230621747466 | 0.05186402507684348 | 0.08999056575063148 | 0.03966645363522931 | 0.3234669344776164 | 0.08100672570680788 | 0.267050123253903 | 0 | 0.4044736601844244
RACHEL WEBSTER | 3029.083333333333 | 0.0666978458829679 | 0.05726704998762004 | 0.05327244215796859 | 0.06585600704283474 | 0.3280255302759362 | 0.1035956972681505 | 0.3231230570304549 | 0 | 0.4316212275440867
[NAME] | 2046.383333333333 | 0.2081069854947346 | 0.2113484765806341 | 0.1405406285886483 | 0.1974051782412874 | 0.1401822727902071 | 0.07206209328652989 | 0.02877434172483161 | 0 | 0.212244366076737
PATRICIA SMYRE | 1386.6 | 0.1519904803115534 | 0.1007500360594259 | 0.09034088177316216 | 0.1584931967883071 | 0.2572239049954324 | 0.1214000673109284 | 0.1190321650079331 | 0 | 0.3786239723063609
TRICIA CHAMBERS | 2352.05 | 0.1594070420838559 | 0.07920749984056462 | 0.1391977211368806 | 0.1173869603112179 | 0.3553354166223791 | 0.1030802916604664 | 0.04450018777945479 | 0 | 0.4584157082828454
ONYX SLONE | 1589.166666666667 | 0.1256528578919769 | 0.0871840587309911 | 0.1490298898793918 | 0.2122496067121133 | 0.3144205558468799 | 0.0742422653382276 | 0.03657052962768748 | 0 | 0.3886628211851076
LESLEY BROWN | 3145.716666666667 | 0.1651134081793762 | 0.1417853907164769 | 0.09121927700629957 | 0.1670260618936861 | 0.293859904738189 | 0.1003057067017055 | 0.03986373004561758 | 0 | 0.3941656114398944
CORA WOODS | 1192.1 | 0.1404244610351481 | 0.09404971618712075 | 0.1170902888460141 | 0.104745127645891 | 0.3770517014791824 | 0.1305119816570198 | 0.03569331431926852 | 0 | 0.5075636831362021
AKIRA CROSS | 1556.583333333333 | 0.008555061834145297 | 0.04462765672680551 | 0.2512875421596445 | 0.05596659350072272 | 0.4027624605171583 | 0.06338669093634561 | 0.172022056855292 | 0 | 0.4661491514535039
ROBIN HARRIS | 863.05 | 0.01685881466890678 | 0.02429368711739373 | 0.07904138423807042 | 0.02896703551358554 | 0.4657899310584555 | 0.06171909700094626 | 0.3220168781260259 | 0 | 0.5275090280594017
EBONY RICHARDSON | 1070.05 | 0.02269364359920876 | 0.04147781256327585 | 0.04605703783312305 | 0.08119558276093018 | 0.6020902450041276 | 0.1341058829026681 | 0.07044842141332959 | 0 | 0.7361961279067957
PATRICIA WILLYARD | 2460.616666666667 | 0.01141312814538361 | 0.03644072962739692 | 0.1901352641952898 | 0.1052039800321058 | 0.4830090018084898 | 0.06145478436977182 | 0.1116928683189174 | 0 | 0.5444637861782615
SHIRLEY LYALLS | 2028.35 | 0.03128158355313432 | 0.05877519494498812 | 0.1415354023385182 | 0.09138790971314945 | 0.4570463677373235 | 0.07146202578450465 | 0.1459807232479602 | 0 | 0.5285083935218281
NAJEE KINLAW | 1615.633333333333 | 0.03944789453052466 | 0.049578080835173 | 0.0972064618622212 | 0.1049021023747137 | 0.4773463450865502 | 0.04917576182714724 | 0.1798881759475128 | 0 | 0.5265221069136975
PAULA ADAMS | 1673.233333333333 | 0.01294898101480168 | 0.05109867123533278 | 0.1435245134171365 | 0.06042193756598999 | 0.5967886527083293 | 0.01728190927744686 | 0.1172580034663426 | 0 | 0.6140705619857759
[NAME] | 2214.15 | 0.005916491655940203 | 0.02412513455125745 | 0.08196523872968557 | 0.0828233558400891 | 0.6261243968716363 | 0.04578882791741 | 0.1272798440334515 | 0 | 0.6719132247890461
KIMBERLY BEAVERS | 1660.5 | 0.007979524239686842 | 0.01709324500652414 | 0.1309746060423567 | 0.3043862290474757 | 0.3959449964870019 | 0.03755896818227442 | 0.09382716049382715 | 0 | 0.4335039646692762
[NAME] | 1102.45 | 0.03520945772295039 | 0.09515170756043358 | 0.1208973951955493 | 0.08041181005941313 | 0.4775726790330627 | 0.07955009297473808 | 0.1108591470512646 | 0 | 0.5571227720078008
SHANTEL ARCHBOLD | 2193.85 | 0.00980772006594191 | 0.02740995662116067 | 0.06731696940690264 | 0.08491920596212138 | 0.4406180914830094 | 0.06955048582780653 | 0.2984707249811974 | 0 | 0.5101685773108158
CALESTINE YOUNG | 2531.233333333334 | 0.008994297904842168 | 0.0267458551167415 | 0.05630983578492699 | 0.0957833467216245 | 0.5346800637370452 | 0.09077261414066924 | 0.1846596520800137 | 0 | 0.6254526778777143
WENDY ALDRIDGE | 1097.466666666667 | 0.01011420240554003 | 0.006211274450249058 | 0.1633914469687766 | 0.1562537966225246 | 0.5027791276880088 | 0.02013728587048961 | 0.1371795650589236 | 0 | 0.5229164135584984
SHAQUANA PARKS | 1152.783333333333 | 0.01575896019778218 | 0.03336851388668007 | 0.07090086312837048 | 0.09507424060606938 | 0.5132071652666734 | 0.06649124582532133 | 0.2040279323955066 | 0 | 0.5796984110919948
AMANDA THOMPSON | 1578 | 0.006220954795099281 | 0.02140895648500211 | 0.1562420785804816 | 0.08520278833967047 | 0.5435783692437686 | 0.0400929446556823 | 0.1433143219264892 | 0 | 0.5836713138994507
TRAINEE | 1784.816666666667 | 0.0007563802071174446 | 0.008628337177487885 | 0.001419380141751254 | 0.9596783983415667 | 0.02457768771769277 | 0.003735210899345405 | 6.536619073854458e-05 | 0 | 0.02831289861703817
TRAINER LESIA | 34.51666666666667 | 0.001931434089811686 | 0.9879285369386771 | 0 | 0.01014002897151135 | 0 | 0 | 0 | 0 | 0