Spreadsheet: 836063d1689073615-filterxml-na-if-no-date-value-fleetallworkordersfordailyoperations_07_07_2023
Sheet: FluenceFault Code

Region | WO Code | Site | Priority | Is an Outage required | Date Created | Assigned Users | [NAME] | Status | Date Last Modified | Completed By | Date Completed | OEM Fault Code | Resolved Remotely | Created By | Fluence Fault Code 1 | Description 2 | Technician Notes 1 | Alm. Time (mins) | Ack. Time (mins) | Res. Time (mins) | Alm-Ack Time | Alm-Res Time | Alm-Ack Time (KPI) | Alm-Res Time (KPI) | Year | Registered Month/Year
Mainland Europe | 357093 | Levi Elves Hideaway | Medium | 0 | 2023-05-24 02:14:22 | [NAME] | Hardware Corrective | Open | 2023-06-02 02:00:51 |  |  | #NA | 0 | Pradeep Sahoo | -2 | C1N1_Faulted | Timestamp (EEST) :  Alm. Time (mins.): 05/24/2023 8:54 PM Ack. Time (mins.): 05/24/2023 8:55 PM Res. Time (mins.): | 2023-05-24 20:54:00 | 2023-05-24 20:55:00 | Open | 1.000000003259629 | Open | <= 05 [NAME]. | Open | 2023 | 05-2023
US East | 357012 | Warrior Run | Medium | 0 | 2023-05-22 20:43:22 | [NAME] | Hardware Corrective | Open | 2023-05-22 20:47:14 |  |  | #NA | 0 | Pradeep Sahoo | -2 | C02N22_ Faulted |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US East | 356937 | [NAME] | Medium | 0 | 2023-05-21 14:30:07 | [NAME] | Hardware Corrective | Closed | 2023-06-11 13:47:19 | [NAME] | 2023-05-25 16:59:29 | #NA | 0 | Pradeep Sahoo | -2 | C1N3 - Faulted | Timestamp (EST):  Alm. Time (mins.): 05/21/2023 2:30 PM Ack. Time (mins.): 05/21/2023 2:32 PM Res. Time (mins.): 05/21/2023 2:40 PM | 2023-05-21 14:30:00 | 2023-05-21 14:32:00 | 2023-05-21 14:40:00 | 2.000000006519258 | 10.00000000116415 | <= 05 [NAME]. | <= 10 Mins. | 2023 | 05-2023
Mainland Europe | 356896 | Koff | Medium | 0 | 2023-05-20 14:31:01 | [NAME] | Hardware Corrective | Open | 2023-06-02 01:23:35 |  |  | #NA | 0 | Pradeep Sahoo | #NA | Core 06 - Max Cell Temp | Timestamp (EEST) :  Alm. Time (mins.): 05/20/2023 9:30 PM Ack. Time (mins.): 05/20/2023 9:35 PM Res. Time (mins.): | 2023-05-20 21:30:00 | 2023-05-20 21:35:00 | Open | 4.999999995343387 | Open | <= 05 [NAME]. | Open | 2023 | 05-2023
US West | 356824 | Diablo | Medium | 0 | 2023-05-18 21:05:27 | Naveen Gorur | Hardware Corrective | Closed | 2023-06-21 15:54:51 | Naveen Gorur | 2023-05-31 22:28:00 | #NA | 0 | Naveen Gorur | 0 | Diablo - Core 63 - Fault strobe Sensor Issue detected | Timestamp (PDT) :  Alm. Time (mins.): 5/18/2023 5:20 PM Ack. Time (mins.): 5/18/2023 5:39 PM Res. Time (mins.): 5/18/2023 6:25 PM | 2023-05-18 17:20:00 | 2023-05-18 17:39:00 | 2023-05-18 18:25:00 | 19.00000000954606 | 65.0000000023283 | <= 30 [NAME]. | Over 1 Hour | 2023 | 05-2023
Mainland Europe | 356813 | Koff | Medium | 0 | 2023-05-18 11:40:23 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-06-02 01:22:29 | Pradeep Sahoo | 2023-05-18 11:40:23 | #NA | 1 | Pradeep Sahoo | NA | Core 06 - Max Cell Temp | Timestamp (EST):  Alm. Time (mins.): 05/18/2023 6:28 PM Ack. Time (mins.): 05/18/2023 6:29 PM Res. Time (mins.): 05/18/2023 6:38 PM | 2023-05-18 18:28:00 | 2023-05-18 18:29:00 | 2023-05-18 18:38:00 | 1.000000003259629 | 10.00000000116415 | <= 05 [NAME]. | <= 10 Mins. | 2023 | 05-2023
US East | 356804 | Borrego South Main Street | Medium | 0 | 2023-05-18 07:26:47 | [NAME] | Hardware Corrective | Closed | 2023-05-25 12:31:17 | [NAME] | 2023-05-25 12:31:17 | #NA | 0 | Pradeep Sahoo | -20 | C01 - Faulted | ISO issues at site core will not go online until issue cleared . | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US East | 356801 | Borrego South Main Street | Medium | 0 | 2023-05-18 06:37:21 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-06-09 17:19:55 | Pradeep Sahoo | 2023-05-18 06:44:32 | #NA | 1 | Pradeep Sahoo | -2 | Core01_Faulted | Timestamp (EDT) :  Alm. Time (mins.):  05/18/2023 06:20 AM Ack. Time (mins.):  05/18/2023 06:21 AM Res. Time (mins.):  05/18/2023 06:42 AM | 2023-05-18 06:20:00 | 2023-05-18 06:21:00 | 2023-05-18 06:42:00 | 0.99999999278225 | 21.99999999837019 | <= 05 [NAME]. | <= 30 [NAME]. | 2023 | 05-2023
Ireland | 356800 | Statkraft BT-2 | Medium | 0 | 2023-05-18 06:06:38 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-06-09 17:18:33 | Pradeep Sahoo | 2023-05-18 06:47:19 | #NA | 1 | Pradeep Sahoo | NA | EDIL activated | Timestamp (IST) :  Alm. Time (mins.):  05/18/2023 11:00 AM Ack. Time (mins.):  05/18/2023 11:01 AM Res. Time (mins.): 05/18/2023 11:45 AM | 2023-05-18 11:00:00 | 2023-05-18 11:01:00 | 2023-05-18 11:45:00 | 0.99999999278225 | 45 | <= 05 [NAME]. | <= 45 Mins. | 2023 | 05-2023
US West | 356697 | Kearny | Medium | 0 | 2023-05-17 12:37:20 | [NAME] | Hardware Corrective | Closed | 2023-06-23 13:15:59 | [NAME] | 2023-06-23 13:15:59 | #NA | 0 | Pradeep Sahoo | NA | [NAME] 02 Node 01 Cube 07 - CO Sensor Issue |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
Global | 356696 | Fluence Data Center | Medium | 0 | 2023-05-17 12:01:44 | Area Managers/Field Service Engineers | Hardware Corrective | Open | 2023-05-19 09:30:19 |  |  | #NA | 0 | Pradeep Sahoo | NA | SDGE Fallbrook - Array - Max Cell Temp Alarm |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US Central | 356690 | [NAME] | Medium | 0 | 2023-05-17 10:48:56 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-05-23 18:02:04 | Pradeep Sahoo | 2023-05-17 10:53:18 | #NA | 1 | Pradeep Sahoo | -2 | C03 - Faulted |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US West | 356685 | Coso | High | 0 | 2023-05-17 07:33:39 | [NAME] | Hardware Corrective | Closed | 2023-06-11 21:52:49 | [NAME] | 2023-05-22 15:38:44 | #NA | 0 | Pradeep Sahoo | NA | C8N1Cu5 - Chiller Add Water Alarm | Timestamp (PDT):  Alm. Time (mins.): 05/17/23 04:20 AM  Ack. Time (mins.): 05/17/23 04:21 AM Res. Time (mins.): | 2023-05-17 04:20:00 | 2023-05-17 04:21:00 | Open | 1.000000003259629 | Open | <= 05 [NAME]. | Open | 2023 | 05-2023
US West | 356513 | Diablo | High | 0 | 2023-05-14 12:18:59 | [NAME] | Hardware Corrective | Open | 2023-05-19 09:25:25 |  |  | #NA | 0 | Pradeep Sahoo | NA | Core 13 Inverter Fault F55 |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
Ireland | 356504 | Statkraft Kelwin 2 | Medium | 0 | 2023-05-14 06:35:38 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-05-19 09:23:31 | Pradeep Sahoo | 2023-05-14 06:35:38 | #NA | 1 | Pradeep Sahoo | NA | EDIL is on Active State |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
Ireland | 356503 | Statkraft BT-2 | Medium | 0 | 2023-05-14 06:31:32 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-05-19 09:22:31 | Pradeep Sahoo | 2023-05-14 06:32:37 | #NA | 1 | Pradeep Sahoo | NA | EDIL On Active State |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
United Kingdom | 356471 | Cowstead | Medium | 0 | 2023-05-13 11:33:15 | [NAME] | Hardware Corrective | Closed | 2023-06-09 08:19:15 | [NAME] | 2023-06-06 13:19:00 | #NA | 0 | Pradeep Sahoo | NA | C14N01 Cube 03 Chiller 01 Outlet high water temperature |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US East | 356462 | [NAME] | Medium | 0 | 2023-05-13 05:00:42 | [NAME] | Hardware Corrective | Closed | 2023-06-09 16:10:55 | [NAME] | 2023-05-25 13:32:10 | #NA | 0 | Pradeep Sahoo | -2 | C01N01 Faulted | Timestamp (EDT) :  Alm. Time (mins.):  05/13/2023 04:42 PM Ack. Time (mins.):  05/13/2023 04:44 PM Res. Time (mins.):  05/25/2023 01:30 PM | 2023-05-13 16:42:00 | 2023-05-13 16:44:00 | 2023-05-25 13:30:00 | 2.000000006519258 | 17088.00000000279 | <= 05 [NAME]. | Over 1 Hour | 2023 | 05-2023
Ireland | 356378 | Porterstown | Medium | 0 | 2023-05-11 09:49:30 | Pradeep Sahoo | Customer Software Request | Closed | 2023-05-19 09:19:33 | Pradeep Sahoo | 2023-05-11 09:49:30 | #NA | 1 | Pradeep Sahoo | NA | [NAME]'s password reset |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US East | 356348 | Warrior Run | High | 0 | 2023-05-10 14:52:57 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-05-19 09:18:01 | Pradeep Sahoo | 2023-05-10 15:02:09 | #NA | 0 | Pradeep Sahoo | NA | Warrior Run Site Unreachable |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
Ireland | 356344 | Castlereagh | Medium | 0 | 2023-05-10 13:46:05 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-06-09 15:58:15 | Pradeep Sahoo | 2023-05-10 13:46:05 | #NA | 1 | Pradeep Sahoo | NA | Castlereagh - Array Capability 50MW | Timestamp (IST) :  Alm. Time (mins.):  05/10/2023 06:40 PM Ack. Time (mins.):  05/10/2023 06:41 PM Res. Time (mins.):  05/10/2023 06:46 PM | 2023-05-10 18:40:00 | 2023-05-10 18:41:00 | 2023-05-10 18:46:00 | 0.99999999278225 | 5.999999998603016 | <= 05 [NAME]. | <= 05 [NAME]. | 2023 | 05-2023
Global | 356343 | Fluence Data Center | Medium | 0 | 2023-05-10 13:21:05 | 24/7 Support | Software Corrective | Closed | 2023-05-23 04:18:57 | Pradeep Sahoo | 2023-05-10 13:21:05 | #NA | 1 | Pradeep Sahoo | NA | [NAME] Shell account password reset on Site Fall-brook |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US West | 356273 | Diablo | Low | 0 | 2023-05-08 13:08:18 | [NAME] | Customer Software Request | Closed | 2023-05-19 08:32:41 | Pradeep Sahoo | 2023-05-08 13:08:18 | #NA | 1 | Pradeep Sahoo | NA | Diablo Mailing List Update | Timestamp (PDT): Alm. Time (mins.):  5/08/2023 11:22 AM Ack. Time (mins.):  5/08/2023 11:24 AM Res. Time (mins.):  5/08/2023 11:40 AM | 2023-05-08 11:22:00 | 2023-05-08 11:24:00 | 2023-05-08 11:40:00 | 1.999999996041879 | 17.99999999580905 | <= 05 [NAME]. | <= 30 [NAME]. | 2023 | 05-2023
US East | 356202 | Borrego South Main Street | Medium | 0 | 2023-05-07 07:41:20 |  | Hardware Corrective | Closed | 2023-05-25 13:41:02 | [NAME] | 2023-05-25 13:41:02 | #NA | 1 | Pradeep Sahoo | -2 | C01N02  Fluence Battery Fault -2 | BPU was faulted tech. resolved issue by cycling power to device. | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US East | 356200 | [NAME] | High | 0 | 2023-05-07 06:08:16 | [NAME] | Hardware Corrective | Closed | 2023-05-25 13:03:25 | [NAME] | 2023-05-25 13:03:25 | #NA | 1 | Pradeep Sahoo | -2 | C02N06  Fluence Battery Fault -2 | BBMS was faulted due to comms related issues . | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023
US West | 356120 | EDF Maverick 2 | Medium | 0 | 2023-05-04 22:14:19 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-05-17 12:30:13 | [NAME] | 2023-05-04 22:45:57 | #NA | 1 | Pradeep Sahoo | -20 | C10N01 and C10N02 Faulted | Timestamp (PDT): Alm. Time (mins.):  5/04/2023 10:14 PM Ack. Time (mins.):  5/04/2023 10:15 PM Res. Time (mins.):  5/04/2023 10:45 PM | 2023-05-04 22:14:00 | 2023-05-04 22:15:00 | 2023-05-04 22:45:00 | 1.000000003259629 | 30.99999999627471 | <= 05 [NAME]. | <= 30 [NAME]. | 2023 | 05-2023
US West | 356082 | Kearny | Medium | 0 | 2023-05-04 00:35:45 | Pradeep Sahoo | Hardware Corrective | Closed | 2023-06-09 09:07:32 | Pradeep Sahoo | 2023-05-04 00:40:14 | #NA | 1 | Pradeep Sahoo | 0 | C1N1 Fluence Fault -2 | Timestamp (PDT):  Alm. Time (mins.): 05/03/2023 9:28 PM Ack. Time (mins.): 05/03/2023 9:30 PM Res. Time (mins.): 05/03/2023 9:35 PM | 2023-05-03 21:28:00 | 2023-05-03 21:30:00 | 2023-05-03 21:35:00 | 2.000000006519258 | 7.000000001862645 | <= 05 [NAME]. | <= 10 Mins. | 2023 | 05-2023
Asia Pacific | 355973 | Masinloc | Medium | 0 | 2023-05-02 01:55:52 | [NAME] | Hardware Corrective | Open | 2023-05-19 08:28:55 |  |  | #NA | 0 | Pradeep Sahoo | NA | C3N17 communication issue |  | NA | NA | NA | NA | NA | NA | NA | 2023 | 05-2023