Spreadsheet: 127992d1320729659-how-to-use-a-vlookup-to-determine-the-range-for-another-vlookup-chat-report-agent-stats
Sheet: Sheet1

Agent Stats
Agent
 | Agent | Chats answered | Average Handling Time (Seconds) | Average Response Time | [NAME]
 | 01/11/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 10 | 850 | 85.919354838 | 1.019263387
 | Agent 3 | 25 | 649 | 37.734806629 | 1.400192526
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 23 | 441 | 35.488188976 | 1.194741265
 | Agent 6 | 2 | 220 | 14 | 0.956818181
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 | 4 | 501 | 34.24 | 1.113003975
 | Agent 10 |  |  | 0 | 0
 | Agent 11 |  |  | 0 | 0
 | Agent 12 |  |  | 0 | 0
 | Agent 13 | 45 | 412 | 22.795795795 | 1.220564297
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 | 44 | 525 | 30.437299035 | 1.255770292
 | Agent 17 |  |  | 0 | 0
 | Agent 18 | 10 | 688 | 40.119402985 | 1.090120481
 | Agent 19 | 32 | 592 | 43.053333333 | 1.340824238
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 45 | 598 | 26.281531531 | 1.312626437
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 3 | 1258 | 56.388888888 | 0.992578849
 | Agent 24 | 12 | 646 | 46.956521739 | 1.416342412
 | Total | 255
 | 02/11/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 24 | 669 | 59.380645161 | 1.37734375
 | Agent 3 | 31 | 456 | 37.49122807 | 1.243377028
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 3 | 977 | 33.888888888 | 1.533544638
 | Agent 6 |  |  | 0 | 0
 | Agent 7 | 40 | 946 | 49.494623655 | 1.60820751
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 | 51 | 583 | 32.670103092 | 1.444153663
 | Agent 12 |  |  | 0 | 0
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 | 13 | 639 | 34.705882352 | 1.353622229
 | Agent 19 | 52 | 501 | 38.166666666 | 1.482335225
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 54 | 642 | 21.633888048 | 1.491728863
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 5 | 1238 | 43.551724137 | 0.993537964
 | Agent 24 | 37 | 572 | 46.031496062 | 1.310974075
 | Total | 310
 | 03/11/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 25 | 684 | 60.782051282 | 1.372431159
 | Agent 3 | 2 | 690 | 53 | 1.56091954
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 7 | 474 | 25.120689655 | 1.186115214
 | Agent 6 |  |  | 0 | 0
 | Agent 7 | 30 | 722 | 44.05 | 1.399895246
 | Agent 8 |  |  | 0 | 0
 | Agent 9 | 22 | 604 | 27.109375 | 1.608748481
 | Agent 10 |  |  | 0 | 0
 | Agent 11 | 42 | 607 | 37.371601208 | 1.429549343
 | Agent 12 |  |  | 0 | 0
 | Agent 13 | 51 | 503 | 28.161904761 | 1.378385757
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 | 47 | 680 | 32.789473684 | 1.538152807
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 | 21 | 670 | 55.034482758 | 1.319638611
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 47 | 644 | 20.253731343 | 1.348421195
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 1 | 1795 | 37.571428571 | 1.351515151
 | Agent 24 | 13 | 823 | 80.287878787 | 1.719155844
 | Total | 308
 | 04/11/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 | 11 | 832 | 43.597826086 | 1.49224934
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 20 | 556 | 35.777777777 | 1.419576788
 | Agent 6 | 16 | 584 | 25.223021582 | 1.603619279
 | Agent 7 | 26 | 778 | 40.763546798 | 1.335895721
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 | 13 | 803 | 46.747368421 | 1.342649161
 | Agent 11 | 35 | 670 | 30.484764542 | 1.461465571
 | Agent 12 |  |  | 0 | 0
 | Agent 13 | 54 | 576 | 23.286806883 | 1.492340174
 | Agent 14 |  |  | 0 | 0
 | Agent 15 | 3 | 1145 | 60.181818181 | 1.890737659
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 | 25 | 539 | 51.017094017 | 1.28612997
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 48 | 615 | 19.923214285 | 1.572704985
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 6 | 672 | 22.771929824 | 0.990052225
 | Agent 24 | 30 | 579 | 50.882352941 | 1.496848187
 | Total | 287
 | 05/11/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 |  |  | 0 | 0
 | Agent 12 |  |  | 0 | 0
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 |  |  | 0 | 0
 | Agent 20 |  |  | 0 | 0
 | Agent 21 |  |  | 0 | 0
 | Agent 22 |  |  | 0 | 0
 | Agent 23 |  |  | 0 | 0
 | Agent 24 |  |  | 0 | 0
 | Total | 0
 | 06/11/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 |  |  | 0 | 0
 | Agent 12 |  |  | 0 | 0
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 |  |  | 0 | 0
 | Agent 20 |  |  | 0 | 0
 | Agent 21 |  |  | 0 | 0
 | Agent 22 |  |  | 0 | 0
 | Agent 23 |  |  | 0 | 0
 | Agent 24 |  |  | 0 | 0
 | Total | 0
 | 07/11/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 | 3 | 991 | 51.166666666 | 1.358560221
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 | 34 | 682 | 43.144981412 | 1.482915126
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 | 1 | 402 | 24.285714285 | 0.970149253
 | Agent 11 | 50 | 536 | 27.491566265 | 1.458064877
 | Agent 12 |  |  | 0 | 0
 | Agent 13 | 55 | 567 | 26.825726141 | 1.566476054
 | Agent 14 |  |  | 0 | 0
 | Agent 15 | 7 | 786 | 69.972222222 | 1.402716113
 | Agent 16 | 61 | 494 | 28.336188436 | 1.513928717
 | Agent 17 |  |  | 0 | 0
 | Agent 18 | 2 | 940 | 37.958333333 | 1.931392931
 | Agent 19 | 14 | 659 | 41.330578512 | 1.465850515
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 59 | 489 | 25.574688796 | 1.484315988
 | Agent 22 | 4 | 576 | 34.714285714 | 1.246514221
 | Agent 23 | 15 | 441 | 36.868421052 | 1.239816408
 | Agent 24 |  |  | 0 | 0
 | Total | 305
 | 08/11/2011
 | Agent 1 | 1 | 622 | 87 | 0.982315112
 | Agent 2 | 3 | 1259 | 124.722222222 | 0.96597061
 | Agent 3 | 7 | 815 | 49.16981132 | 1.61906133
 | Agent 4 | 1 | 2189 | 56.05 | 0.993604385
 | Agent 5 |  |  | 0 | 0
 | Agent 6 | 10 | 417 | 36.829787234 | 1.679113664
 | Agent 7 | 15 | 471 | 30.111111111 | 1.241360787
 | Agent 8 | 2 | 1090 | 77.1 | 1.221719457
 | Agent 9 | 16 | 717 | 28.928205128 | 1.695834581
 | Agent 10 | 8 | 590 | 32.5 | 1.399099099
 | Agent 11 | 12 | 653 | 31.738738738 | 1.435744839
 | Agent 12 | 21 | 394 | 35.47368421 | 1.46019137
 | Agent 13 | 10 | 768 | 25.515151515 | 1.036900369
 | Agent 14 | 3 | 881 | 57 | 6.415233415
 | Agent 15 | 24 | 514 | 70.963302752 | 1.640097271
 | Agent 16 | 13 | 820 | 33.194915254 | 1.287143205
 | Agent 17 | 1 | 400 | 103 | 0.9725
 | Agent 18 | 1 | 243 | 34.066666666 | 0.852398523
 | Agent 19 | 22 | 774 | 44.522988505 | 1.54960427
 | Agent 20 | 2 | 903 | 36.772727272 | 0.986710963
 | Agent 21 | 12 | 650 | 25.395522388 | 1.214488636
 | Agent 22 | 5 | 962 | 43.472727272 | 1.740183486
 | Agent 23 | 5 | 482 | 48.04347826 | 0.981735159
 | Agent 24 | 16 | 635 | 48.419354838 | 1.672535211
 | Total | 210
 | 22/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 |  |  | 0 | 0
 | Agent 12 |  |  | 0 | 0
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 |  |  | 0 | 0
 | Agent 20 |  |  | 0 | 0
 | Agent 21 |  |  | 0 | 0
 | Agent 22 |  |  | 0 | 0
 | Agent 23 |  |  | 0 | 0
 | Agent 24 |  |  | 0 | 0
 | Total | 0
 | 23/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 |  |  | 0 | 0
 | Agent 12 |  |  | 0 | 0
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 |  |  | 0 | 0
 | Agent 20 |  |  | 0 | 0
 | Agent 21 |  |  | 0 | 0
 | Agent 22 |  |  | 0 | 0
 | Agent 23 |  |  | 0 | 0
 | Agent 24 |  |  | 0 | 0
 | Total | 0
 | 24/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 33 | 696 | 65.274111675 | 1.282920764
 | Agent 3 | 5 | 764 | 31.578947368 | 1.161619283
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 18 | 682 | 31.180232558 | 1.189125295
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 | 45 | 591 | 27.98313253 | 1.35253992
 | Agent 12 | 10 | 382 | 34.017857142 | 1.133939393
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 | 42 | 670 | 42.769491525 | 1.427888323
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 | 37 | 691 | 49.272084805 | 1.447009624
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 47 | 557 | 24.217977528 | 1.427649872
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 39 | 727 | 40.014880952 | 1.512051765
 | Agent 24 |  |  | 0 | 0
 | Total | 276
 | 25/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 42 | 685 | 79.028846153 | 1.316620813
 | Agent 3 | 2 | 359 | 36.857142857 | 0.377164502
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 20 | 322 | 29.568421052 | 1.22886155
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 | 35 | 737 | 34.51242236 | 1.573633837
 | Agent 10 |  |  | 0 | 0
 | Agent 11 | 12 | 509 | 31.075949367 | 1.266793409
 | Agent 12 | 13 | 513 | 40.876923076 | 1.199634369
 | Agent 13 |  |  | 0 | 0
 | Agent 14 | 33 | 568 | 43.178082191 | 1.582511787
 | Agent 15 | 6 | 547 | 52.081081081 | 1.329620462
 | Agent 16 | 39 | 669 | 37.044776119 | 1.381795672
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 | 51 | 567 | 44.902821316 | 1.500236979
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 57 | 565 | 21.787439613 | 1.534456058
 | Agent 22 | 8 | 1010 | 38.19 | 2.027334851
 | Agent 23 | 12 | 935 | 36.225352112 | 1.541019955
 | Agent 24 |  |  | 0 | 0
 | Total | 330
 | 26/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 29 | 741 | 53.630541871 | 1.251178133
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 | 25 | 437 | 25.870967741 | 1.261753643
 | Agent 7 | 19 | 648 | 36.313953488 | 1.521102066
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 | 34 | 785 | 28.305687203 | 1.38974386
 | Agent 12 | 40 | 465 | 35.543726235 | 1.289039356
 | Agent 13 |  |  | 0 | 0
 | Agent 14 | 3 | 1107 | 58.352941176 | 1.376150627
 | Agent 15 | 20 | 574 | 65.340425531 | 1.320066334
 | Agent 16 | 44 | 632 | 35.821192052 | 1.573813758
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 | 42 | 567 | 43.288732394 | 1.486604598
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 43 | 693 | 24.151187904 | 1.544772571
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 7 | 355 | 38.516129032 | 1.283748014
 | Agent 24 |  |  | 0 | 0
 | Total | 306
 | 27/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 29 | 648 | 71.922535211 | 1.214772132
 | Agent 3 | 8 | 813 | 33.972602739 | 1.489232209
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 5 | 422 | 31.212121212 | 1.467283072
 | Agent 6 | 6 | 499 | 36.7 | 1.290223586
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 | 52 | 663 | 36.992424242 | 1.45626366
 | Agent 10 | 8 | 764 | 28.648648648 | 1.695395845
 | Agent 11 | 4 | 919 | 48.25 | 1.424159499
 | Agent 12 | 8 | 297 | 37.5 | 1.047080126
 | Agent 13 |  |  | 0 | 0
 | Agent 14 | 8 | 673 | 34.734375 | 1.191885227
 | Agent 15 | 29 | 651 | 66.75595238 | 1.548076123
 | Agent 16 | 38 | 657 | 39.073619631 | 1.405608755
 | Agent 17 |  |  | 0 | 0
 | Agent 18 | 20 | 617 | 36.046728971 | 1.47938207
 | Agent 19 |  |  | 0 | 0
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 40 | 691 | 22.4486166 | 1.531693897
 | Agent 22 | 3 | 589 | 37.105263157 | 1.271062271
 | Agent 23 | 38 | 711 | 36.005797101 | 1.53575092
 | Agent 24 |  |  | 0 | 0
 | Total | 296
 | 28/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 25 | 686 | 64.946308724 | 1.138604525
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 | 21 | 741 | 27.612903225 | 1.228155727
 | Agent 10 |  |  | 0 | 0
 | Agent 11 | 44 | 464 | 35.538095238 | 1.2182349
 | Agent 12 | 11 | 497 | 61.722222222 | 1.150749464
 | Agent 13 |  |  | 0 | 0
 | Agent 14 | 6 | 747 | 39.268292682 | 1.13907455
 | Agent 15 |  |  | 0 | 0
 | Agent 16 | 39 | 603 | 40.125 | 1.240810002
 | Agent 17 |  |  | 0 | 0
 | Agent 18 | 9 | 841 | 40.82051282 | 1.333689268
 | Agent 19 | 37 | 635 | 53.99074074 | 1.235096691
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 39 | 853 | 26.191972076 | 1.535524475
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 25 | 565 | 43.853503184 | 1.174617917
 | Agent 24 |  |  | 0 | 0
 | Total | 256
 | 29/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 |  |  | 0 | 0
 | Agent 12 |  |  | 0 | 0
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 |  |  | 0 | 0
 | Agent 20 |  |  | 0 | 0
 | Agent 21 |  |  | 0 | 0
 | Agent 22 |  |  | 0 | 0
 | Agent 23 |  |  | 0 | 0
 | Agent 24 |  |  | 0 | 0
 | Total | 0
 | 30/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 |  |  | 0 | 0
 | Agent 3 |  |  | 0 | 0
 | Agent 4 |  |  | 0 | 0
 | Agent 5 |  |  | 0 | 0
 | Agent 6 |  |  | 0 | 0
 | Agent 7 |  |  | 0 | 0
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 |  |  | 0 | 0
 | Agent 12 |  |  | 0 | 0
 | Agent 13 |  |  | 0 | 0
 | Agent 14 |  |  | 0 | 0
 | Agent 15 |  |  | 0 | 0
 | Agent 16 |  |  | 0 | 0
 | Agent 17 |  |  | 0 | 0
 | Agent 18 |  |  | 0 | 0
 | Agent 19 |  |  | 0 | 0
 | Agent 20 |  |  | 0 | 0
 | Agent 21 |  |  | 0 | 0
 | Agent 22 |  |  | 0 | 0
 | Agent 23 |  |  | 0 | 0
 | Agent 24 |  |  | 0 | 0
 | Total | 0
 | 31/10/2011
 | Agent 1 |  |  | 0 | 0
 | Agent 2 | 11 | 702 | 56.92063492 | 1.434880661
 | Agent 3 | 34 | 581 | 34.404255319 | 1.397815464
 | Agent 4 |  |  | 0 | 0
 | Agent 5 | 40 | 473 | 38.638766519 | 1.367157584
 | Agent 6 | 13 | 567 | 33.612244897 | 1.383780696
 | Agent 7 | 24 | 791 | 40.292134831 | 1.592731615
 | Agent 8 |  |  | 0 | 0
 | Agent 9 |  |  | 0 | 0
 | Agent 10 |  |  | 0 | 0
 | Agent 11 | 20 | 545 | 27 | 1.306020271
 | Agent 12 |  |  | 0 | 0
 | Agent 13 | 39 | 499 | 24.307246376 | 1.253989099
 | Agent 14 |  |  | 0 | 0
 | Agent 15 | 1 | 375 | 61.333333333 | 0.973333333
 | Agent 16 | 44 | 708 | 35.97804878 | 1.547548403
 | Agent 17 |  |  | 0 | 0
 | Agent 18 | 12 | 612 | 29.313253012 | 1.290886392
 | Agent 19 | 49 | 586 | 43.261589403 | 1.407239141
 | Agent 20 |  |  | 0 | 0
 | Agent 21 | 53 | 601 | 21.736134453 | 1.526372233
 | Agent 22 |  |  | 0 | 0
 | Agent 23 | 4 | 332 | 29.777777777 | 1.769125683
 | Agent 24 |  |  | 0 | 0
 | Total | 344
 | Total | 3483
Record Count: 432