Spreadsheet: 2e34c140-256b-43c8-8f57-40c356d1249b
Sheet: Sheet1

Economic Vitality Division | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Unnamed: 4 | Unnamed: 5 | Unnamed: 6 | Unnamed: 7
First Quarter Report -  CY 2012
January - March 2012
Division 38 - Airport |  |  |  |  |  |  | Description
Council Priority:  Maintain and deliver quality, reliable infrastructure. |  |  |  |  |  |  | Scoring: Percentage of scheduled commercial flights cancelled - 5% or less cancelled – Progressing, average. 5+ to 7% cancelled – Caution, warning. More than 7% cancelled, need to review, discuss. (Goal - 3%)
Goal:  Ensure the entire Airport's operational and facility tasks function in concert to promote and support reliable commercial air travel.
Objective: Reduce commercial flight cancellations through effective runway and taxiway maintenance, timely snow removal operations and regular maintenance of airfield navigation aids. |  |  |  |  |  |  | First Quarter Outcome: A total of 645 flights were scheduled to depart from Pulliam Airport this quarter. Of those 625 flights, 15 were cancelled, or approximately 2.3%.
Council Priority:  A sustainable community through economic vitality, environmental protection and social inclusion. |  |  |  |  |  |  | Scoring: Percentage change in annual passenger enplanements - 3% growth or more – Progressing, average. Less than 3% to zero growth – Caution, warning. Any annual decline – Need to review, discuss. (Goal - +3%)
Goal:  Provide a safe and secure environment where air passengers have multiple travel destination choices at affordable prices.
Objective: Grow commercial air travel to and from Flagstaff in the form of increased enplanements. |  |  |  |  |  |  | First Quarter Outcome: The first quarter saw a 3.8% increase over the first quarter last year. This increase shows that there is a growing demand for air service from Flagstaff. The City continues to hold discussions with several air carriers concerning new destinations.
Council Priority:  Maintain public safety short response times and encourage expanded health services. |  |  |  |  |  |  | Scoring: Percentage of emergency call responses within three minutes - 100% of responses within 3 minutes – Progressing, average. 99.9% to 97% response success  – Caution, warning. Less than 97% of responses within 3 minutes –  Need to review, discuss.
Goal:  Meet or exceed FAA requirements for Aircraft Rescue Firefighting and on-airport medical responses.
Objective: Consistently arrive at the scene within three minutes of alert notification. |  |  |  |  |  |  | First Quarter Outcome: There were three alert calls and zero medical/EMT calls this quarter.  All calls were responded to in less than three minutes: 100% response time.
Division 84 - CVB |  |  |  |  |  |  | Description
Council Priority:  (1) Sustainable community through economic vitality, environmental protection and social inclusion. (2)  Diversity of arts, culture and educational opportunities. |  |  |  |  |  |  | Scoring: BBB revenues at or above projection. At or above projection is satisfactory; down 1% to 3% indicates caution; down greater than 3% is of great concern.
Goal:  Provide the community with resources that meet or exceed expectations through increased BBB revenues.
Objective: Increase visitation and extend the length of stay by positioning Flagstaff as the premier year-round destination while maintaining strong travel patterns on weekends and during high season, and increasing occupancy mid-week and in slower shoulder and off-seasons. |  |  |  |  |  |  | First Quarter Outcome:  BBB revenues are projected to increase 1%.  First quarter figures (only January/February currently available) show that total revenues are up 3.2%.
Division 85 - Visitor Center |  |  |  |  |  |  | Description
Council Priority:  (1) Sustainable community through economic vitality, environmental protection and social inclusion. (2) Maintain and deliver quality, reliable infrastructure. |  |  |  |  |  |  | Scoring: Percentage of survey respondents with satisfaction rating of 4 or above on scale of 1 to 5 (5 being highest) -  96% or above is satisfactory; 90-96% indicates caution; less than 90% is of great concern.  Also, number of visitors that utilize the Visitor Center (Goal: 100,000 by CY end).
Goal : Provide excellent customer service which meets and exceeds the City of Flagstaff’s mission.
Objective:  Enhance existing customer service programs to encourage visitors to stay longer and/or revisit Flagstaff. |  |  |  |  |  |  | First Quarter Outcome:  [NAME] surveys for the first quarter show a 98.1% satisfaction rating.  The VC assisted 14,224 walk-ins during the quarter, a 2.6% increase over the same period last year.
Section 18/71/73 - Community Investment                Arts & Science/Redev/Community Design |  |  |  |  |  |  | Description
Council Priority:  A sustainable community through economic vitality, environmental protection and social inclusion. |  |  |  |  |  |  | Scoring: 80% stakeholder satisfaction with facilitation and strategy development.
Goal: Improve neighborhoods (livability), protect our natural and built environment, and utilize our resources efficiently by stimulating redevelopment and infill.
Objective: Facilitate the stakeholder development of sustainable strategies for resource and operational management for Downtown and East Flagstaff. |  |  |  |  |  |  | First Quarter Outcome:  Unable to quantify - The survey has not been updated.  There is an anecdotal reason to believe that customer satisfaction continues at a high level in both districts as [NAME] has recently agreed to lead the East Flagstaff effort and the DBA has hired a consultant to assist with our efforts.
Council Priority:  A sustainable community through economic vitality, environmental protection and social inclusion. |  |  |  |  |  |  | Scoring: Number of customer properties with Phase I Studies or clean-up completed, or determined not to be required. (Goal - 5 by FY end)
Goal:  [NAME] existing environmental hazards, improve neighborhoods (livability), and protect our natural and built environment, by assisting in the clean-up of contaminated properties.
Objective: Continue to provide community education, funding, and technical assistance for the identification, assessment and clean-up of Brownfields. |  |  |  |  |  |  | First Quarter Outcome:  The position that formerly served this goal is vacant and not expected to be filled.  On the other hand, with no outreach, there has been no demand for services.  A grant is pending that, if awarded, may increase activity via a contractor provided dedicated position.  One Phase I study is pending.
Council Priority:  Diversity of arts, culture and educational opportunities. |  |  |  |  |  |  | Scoring: Number of programs or works. (Goal: 32 by FY end)
Goal: Improve neighborhoods (livability) through the preservation and enhancement of the aesthetic, scientific, and cultural environment of Flagstaff.
Objective: Tangible, accessible preservation or enhancement programs or works in beautification, arts, sciences, or cultural arts. |  |  |  |  |  |  | First Quarter Outcome:  Four works were completed this quarter (Public Art Maps, Snow Play parking design, Mellnor [NAME] and Facades grant, and NAU Beautification-in-Action grant) and eight more were initiated and slated for completion next quarter.  The completion of less items this quarter reflects that work is mostly completed in spring, summer, and fall (construction season).  Projections for annual accomplishments remain unchanged.
Division 18/78 - Community Investment                              Economic Development |  |  |  |  |  |  | Description
Council Priority:  A sustainable community through economic vitality, environmental protection and social inclusion. |  |  |  |  |  |  | Scoring: Retaining 95% of Flagstaff's major employers (75 or more employees).
Goal: Create an environment that retains and expands local businesses in Flagstaff.
Objective: Monitor health of businesses in the community and provide tools and programs for existing businesses to improve their performance. |  |  |  |  |  |  | First Quarter Outcome:  Staff outreach included numerous site visits, facility tours, and business/landowner meetings. Staff continues to work closely with new ACA staff, ECoNA BR&E Team, and local businesses on retention and expansion efforts.Staff collaborated with the Flagstaff Chamber of Commerce to provide market and demographic data to local businesses. In addition, staff has focused on establishing and enhancing contact with numerous local business (Suntrek, Deckers, Vastco, NAU Foundation, [NAME], Orpheum, Floor Coverings International, Electric Blue/Connect Tech, C-A-L Ranch Stores,  Machine Solutions, K&M Machine Tool, and Kahtoola ).
Council Priority:  A sustainable community through economic vitality, environmental protection and social inclusion. |  |  |  |  |  |  | Scoring: Respond to 100% of qualified leads through/from ECoNA, ACA, site locators, and existing companies; and, percentage of total commercial listings on Prospector site (Goal:  85%).
Goal: Create an environment that is attractive to high wage/low impact companies.
Objective: Market aggressively to targeted sectors and utilize incentive policies. |  |  |  |  |  |  | First Quarter Outcome:  Received relocation inquiries from two companies (retail sporting goods and an optics manufacturer).  Staff provided data and/or submitted properties to three manufacturers/light industrial companies (Projects Caution, [NAME], and [NAME]) to a developer interested in entering the market, as well as an existing retailer seeking to relocate in the market.
Council Priority:  (1) A sustainable community through economic vitality, environmental protection and social inclusion. (2)  Effective governance. |  |  |  |  |  |  | Scoring: Based on Economic Development staff contacts from committed projects/tenants, 80% of viable developments and signed leases transitioned to DRB process; and, number of current listings on Prospector site (Goal: 80%).
Goal: Sustain existing development projects.
Objective:  Facilitate and support existing developments, developers, leasing agents, and funders by providing assistance in locating appropriate tenants and helping to navigate the DRB process. |  |  |  |  |  |  | First Quarter Outcome:   Staff has not received any development projects to transition through the planning process with Community Development.   Currently, there are 100 properties out of 104 available properties ( 96%) listed on FlagstaffProspector.com