Spreadsheet: 117963b1-15b6-481a-b598-35d9b356eb7d
Sheet: Sheet1

Unit/Standard Number | Computer System Networking and Telecommunications  CIP 11.0901 Task Grid | Proficiency Level Achieved: (X) Indicates Competency Achieved to Industry Proficiency Level
 | Secondary Competency Task List
100 | DEMONSTRATE KNOWLEDGE OF PERSONAL AND ENVIRONMENTAL SAFETY
101 | List common causes of accidents and injuries in a computer facility .
102 | Wear personal protective equipment.
103 | List and identify safety hazard symbols.
104 | Review Material Safety Data Sheets (MSDS) and explain their requirements in handling hazardous materials.
105 | Describe types of fire extinguishers and explain which types to use for extinguishing various fires.
106 | Demonstrate safe procedures to follow when lifting and carrying heavy objects.
107 | Describe the importance of safety as it relates to environmental issues.
108 | Identify potential hazards when working with power supplies.
109 | Identify proper disposal procedures for batteries and display devices.
110 | Identify proper disposal procedures for chemical solvents and pressurized cans.
111 | Identify and prevent Electro Static Discharge conditions.
112 | Describe the meaning and importance of the Energy Star Rating System.
113 | Configure a computer's power management settings to maximize energy efficiency.
114 | Maintaining a safe work area to avoid common accidents and injuries.
200 | DEMONSTRATE KNOWLEDGE OF COMPUTER HARDWARE
201 | Categorize storage devices and backup media.
202 | Categorize the different types of computer cases.
203 | Explain motherboard components, types and features.
204 | Categorize power supplies types and characteristics.
205 | Explain the purpose and characteristics of CPUs and their features.
206 | Explain cooling methods and devices.
207 | Compare and contrast memory types, characteristics and their purpose.
208 | Distinguish between the different display devices and their characteristics.
209 | Summarize the function and types of adapter cards.
210 | Install and configure peripherals and input devices.
211 | Install, configure and optimize laptop components and features.
212 | Install and configure printers.
213 | Given a scenario, install, configure and maintain personal computer components.
214 | Given a scenario, detect problems, troubleshoot, and repair/replace desk top and laptop computer components.
215 | Given a scenario, diagnose and repair common printer issues.
300 | DEMONSTRATE KNOWLEDGE OF TROUBLESHOOTING, REPAIR AND MAINTENANCE
301 | Describe and explain the troubleshooting theory.
302 | Describe and explain and interpret common hardware and operating system symptoms and their causes.
303 | Describe and determine the troubleshooting methods and tools for printers.
304 | Describe and interpret common laptop issues and determine the appropriate basic troubleshooting method.
305 | Given a scenario, integrate common preventative maintenance techniques.
306 | Compare and contrast network troubleshooting with hardware/software troubleshooting.
400 | DEMONSTRATE KNOWLEDGE OF OPERATING SYSTEMS AND SOFTWARE
401 | Compare and contrast the different Operating Systems and their features.
402 | Given a scenario, demonstrate proper use of user interfaces.
403 | Explain the process and steps to install and configure an operating system.
404 | Explain the basics of boot sequences, methods and startup utilities.
405 | Select the appropriate commands and options to troubleshoot and resolve problems.
406 | Differentiate between various operating system directory structures.
407 | Identify and use system utilities/tools and evaluate the results.
408 | Evaluate and resolve common OS and software issues.
409 | Explain the administration of local users, groups and institute local security policy.
410 | Compare and contrast a network operating system (NOS) with a workstation operating system (OS)
500 | DEMONSTRATE KNOWLEDGE OF NETWORK TECHNOLOGIES
501 | Explain the function of common networking protocols, such as FTP, TCP/IP suite, DHCP, DNS, etc.
502 | Identify commonly used TCP and UDP default ports, including TCP ports: FTP – 20, 21, SSH – 22, TELNET – 23, HTTP – 80, etc.
503 | Identify the following address formats, including IPv6, IPv4, MAC addressing.
504 | Given a scenario, evaluate the proper use of addressing technologies and addressing schemes, including: Subnetting: Classful vs. classless, NAT, PAT, SNAT, Public vs. private, DHCP, Addressing schemes: Unicast, Multicast, Broadcast., etc.
505 | Identify common IPv4 and IPv6 routing protocols, including Link state, Distance Vector, and Hybrid protocols.
506 | Explain the purpose and properties of routing, including IGP vs. EGP, Static vs. dynamic, Next hop, interpret routing tables and how they pertain to path selection, Explain convergence (steady state).
507 | Compare the characteristics of wireless communication standards, including 802.11 standards: Speeds, Distance, Channels, Frequency, Authentication and encryption.
600 | DEMONSTRATE KNOWLEDGE OF NETWORK MEDIA AND TOPOLOGIES
601 | Categorize standard cable types and their properties including: UTP, STP, Coaxial, Fiber; Plenum vs. Non-plenum Properties: Transmission speeds, Distance, Duplex, [NAME] immunity, Frequency.
602 | Identify common connector types, including UTP, STP, Coaxial, and Fiber
603 | Identify common physical network topologies.
604 | Given a scenario, differentiate and implement appropriate wiring standards, including 568A, 568B, and [NAME].
605 | Categorize common WAN technology types and properties.
606 | Categorize common LAN technology types and Ethernet properties: CSMA/CD, Broadcast, Collision, Bonding, Speed, Distance.
607 | Explain common logical network topologies and their characteristics, including Peer to peer and Client/server.
608 | Install components of wiring distribution, including Vertical and horizontal cross connects, Verify installation and termination.
700 | DEMONSTRATE KNOWLEDGE OF NETWORK DEVICES
701 | Install, configure and differentiate between common network connectivity devices.
702 | Identify the functions of specialized network devices such as, [NAME] switch, Content switch, IDS/IPS, Load balancer, Multifunction network devices, DNS server, Bandwidth shaper, [NAME] server, CSU/DSU.
703 | Explain the advanced features of a switch such as, PoE, Spanning tree, VLAN, Trunking, Port mirroring, Port authentication, etc.
704 | Implement a basic wireless network, including Client configuration, Access point placement and Installation.
705 | Configure appropriate encryption, Configure channels and frequencies, [NAME] and beacon, verify installation.
800 | DEMONSTRATE KNOWLEDGE OF NETWORK MANAGEMENT
801 | Explain, compare and contrast the layers of the TCP/IP and OSI models.
802 | Identify types of configuration management documentation such as, Wiring schematics, Physical and logical network diagrams, Baselines, Policies, procedures and configurations, Regulations.
803 | Given a scenario, evaluate the network based on configuration management documentation such as, Compare wiring schematics, physical and logical network diagrams, baselines, policies and procedures and configurations to network devices and infrastructure, Update wiring schematics, physical and logical network diagrams, configurations and job logs as needed.
804 | Conduct network monitoring to identify performance and connectivity issues such as, packet sniffers, connectivity software, load testing, throughput testers, System logs, history logs, event logs.
805 | Explain different methods and rationales for network performance optimization.
900 | DEMONSTRATE KNOWLEDGE OF NETWORK TOOLS AND TROUBLESHOOTING
901 | Given a scenario, select the appropriate command line / graphical tools and interpret the output to verify functionality such as, Traceroute, Ipconfig, Ifconfig, [NAME], Arp ping, Arp, Nslookup, Hostname, [NAME], Mtr, Route, Nbtstat, Netstat.
902 | Explain the purpose of network scanners such as, Packet sniffers, Intrusion detection software, Intrusion prevention software, Port scanners.
903 | Given a scenario, select the appropriate hardware tools such as, Cable testers, Protocol analyzer, Certifiers, TDR, OTDR, [NAME], [NAME] probe, [NAME] set, Punch down tool, Cable stripper, Snips, Voltage event recorder, Temperature monitor.
904 | Given a scenario, implement network troubleshooting methodologies, including Information gathering – identify symptoms and problems, [NAME] the affected areas of the network.
905 | Describe and create an action plan and solution identifying potential effects, Implement and test the solution, [NAME] the results and effects of the solution, Document the solution and the entire process.
906 | Given a scenario, troubleshoot common wired and wireless connectivity issues and select an appropriate solution to include Physical and Logical issues.
1000 | SECURITY FUNDAMENTALS
1001 | Explain, compare, and contrast the function of hardware and software security devices such as, Network based firewall, Host based firewall, DMZ, IDS, IPS, VPN concentrator.
1002 | Explain common features of a firewall such as, Application layer vs. network layer, [NAME] vs. stateless, Scanning services, Content filtering, Signature identification, Zones.
1003 | Explain the methods of network access security such as, ACL: MAC filtering, IP filtering Tunneling and encryption: SSL VPN, VPN, L2TP, PPTP and related others.
1004 | Explain methods of user authentication such as, PKI, Kerberos, AAA: RADIUS, TACACS+, Network access control: 802.1x, CHAP, MS-CHAP, EAP.
1005 | Explain issues that affect device security such as, Physical security, [NAME] local and remote access, Secure methods vs. unsecure methods: SSH, HTTPS, SNMPv3, SFTP, SCP; TELNET, HTTP, FTP, RSH, RCP, SNMPv1/2.
1006 | Identify common security threats and mitigation techniques.
1007 | Identify security features including BIOS Security, Password management, Locking workstations, and Biometrics.