Spreadsheet: 544826d1509042934-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 81015

Belk | Total | Oldest |  | 6+ Days
Escalation | 4 | 2015-08-09 00:00:00 |  | 5 Days
Customer Service | 437 |  |  | 4 Days
[NAME] | 67 | 2015-07-18 00:00:00 |  | 3 Days
Accommodations | 278 | 2015-07-29 00:00:00 |  | 0-2 Days
[NAME] | 259 | 7.27.15
Call Backs | 0
Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
GNC | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
RadioShack | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
ACE | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-08-07 00:00:00 | 2015-08-07 00:00:00
GNC | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-08-06 00:00:00 | 2015-08-06 00:00:00
PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
PBS HV | 3 | 2 | 0 | 0 | 0 | 1 | 0 | 0 | 2015-08-03 00:00:00 | 2015-08-05 00:00:00
Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
RadioShack | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 2015-06-17 00:00:00 | 2015-07-23 00:00:00
Mattel | 3 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 2015-06-25 00:00:00
iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
ACE Issues | 174 | 48 | 1 | 0 | 0 | 122 | 3 | 0 | 2015-06-10 00:00:00 | 00:00:00
GNC | 92 | 58 | 6 | 8 | 6 | 10 | 4 | 0 | 2015-07-14 00:00:00 | 2015-08-04 00:00:00
PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
PBS HV | 46 | 35 | 0 | 0 | 1 | 6 | 4 | 0 | 2015-07-06 00:00:00 | 2015-07-28 00:00:00
Dollar General | 1 | 0 | 1 | 0 | 0 | 0 | 4 | 0 |  | 7.29.15
RadioShack | 9 | 8 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-07-23 00:00:00 | 2015-07-23 00:00:00
Mattel | 27 | 17 | 6 | 4 | 0 | 0 | 2 | 0 | 2015-06-29 00:00:00 | 2015-07-15 00:00:00
iRobot | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-08-10 00:00:00 | 2015-08-10 00:00:00
Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
GNC | 101 | 186 | 4 | 1 | 4 | 0 | 0 | 0 | 2015-07-30 00:00:00 | 2015-08-07 00:00:00
PBS AV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-08-05 00:00:00 | 2015-08-05 00:00:00
PBS HV | 46 | 42 | 1 | 0 | 2 | 0 | 1 | 0 | 2015-07-06 00:00:00 | 2015-08-03 00:00:00
Dollar General | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-08-05 00:00:00
Mattel | 9 | 4 | 0 | 0 | 3 | 0 | 1 | 0 | 2015-06-14 00:00:00 | 2015-08-02 00:00:00
iRobot | 8 | 8 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2015-08-03 00:00:00
Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
GNC | 67 | 66 | 0 | 0 | 0 | 0 | 14 | 0 | 2015-07-28 00:00:00 | 2015-08-02 00:00:00
PBS AV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2015-06-10 00:00:00
PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-08-10 00:00:00 | 2015-08-10 00:00:00
Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
RadioShack | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2015-08-04 00:00:00
Mattel | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2015-07-30 00:00:00
iRobot | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2015-07-29 00:00:00
Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
GNC Claims | 144 | 144 | 1 | 0 | 1 | 0 | 1 | 0 | 2015-08-02 00:00:00 | 2015-08-02 00:00:00
PBS Statement Request | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0