Spreadsheet: 240b50e3-40be-497e-939c-cb30a3a5ff90
Sheet: Sheet1

Transportation, Distribution and Logistics | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Unnamed: 4 | Unnamed: 5
Pathway: Warehousing and Distribution Center Operations
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
TRPC01.01 | Warehousing and Distribution Center Operations | #7: Inventory Control and Management                               #8: Shipping and Receiving                                       #11: Personnel Management | Prepare, process, and store incoming and outgoing goods and materials. | Develop packaging, storage, and handling solutions for goods and materials. | Determine potential risks or damage from normal rigors including compression, shock, drop, moisture, corrosion, vibration, temperature, and motion during transportation and handling.
 |  |  |  |  | Determine potential hazards to other goods and materials and health, safety and environmental risks.
 |  |  |  |  | Determine size, weight, and shape requirements for packaging solutions.
 |  |  |  |  | Determine best handling and storage methods and additional packaging requirements for these methods.
 |  |  |  |  | Determine customer visual design and appearance requirements including handling information, warnings, display requirements, and required documentation.
 |  |  |  |  | Determine other customer functional requirements including display/presentation and assembly and use requirements.
 |  |  |  |  | Develop and test alternative packaging solutions and document test results.
 |  |  |  |  | Document and develop prototypes of proposed packaging solution meeting requirements.
 |  |  |  |  | Present and explain solution to customers (e.g., business meetings).
 |  |  |  |  | Identify and map potential locations.
 |  |  |  |  | Evaluate alternative locations and determine service level and cost differences.
 |  |  |  |  | Select locations.
 |  |  |  |  | Document (e.g., report, memo, tables) evaluation process and location decisions.
 |  |  |  |  | Present and explain information on location process and decisions (e.g., business meetings).
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Develop warehousing solutions to meet customer and business requirements. | Determine customer requirements for warehousing services including processing, handling, and storing goods and materials including additional logistics and information services (e.g., reviewing customer compliance manuals).
 |  |  |  |  | Project short-term and long-term demand for warehousing services including the volume and flow of goods and materials to and from warehouse(s).
 |  |  |  |  | Determine and map warehouse location(s).
 |  |  |  |  | Determine size and configuration of warehouse structure and infrastructure requirements and develop external layout plan (e.g. access roads, lots, dock configuration).
 |  |  |  |  | Develop internal layout plan including areas for processing incoming and outgoing products, cross-docking, and storage.
 |  |  |  |  | Select material handling and storage equipment.
 |  |  |  |  | Develop policies and procedures for processing goods and materials that meet customer requirements and comply in government regulations.
 |  |  |  |  | Determine documentation and information requirements for managing warehouse operations.
 |  |  |  |  | Develop report on proposed warehousing solution.
 |  |  |  |  | Present and explain information on warehousing solution (e.g., business meetings).
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Process incoming products including unloading, receiving, checking, marking/identification and transporting to storage pick-up areas, work stations, or outbound staging areas and storing products for order-picking. | Determine scheduled volume and flow of incoming products for day/week.
 |  |  |  |  | Determine equipment and staffing requirements and develop traffic management and work schedules.
 |  |  |  |  | Select space for storing or cross-docking of incoming products.
 |  |  |  |  | Develop instructions and related documentation (e.g., labels) for internal processing/storage.
 |  |  |  |  | Confirm documentation (e.g., bill of lading, packing lists, MSDS sheets) and seals on incoming products and accept shipments.
 |  |  |  |  | Unload and confirm quantity and contents of shipments and inspect for damage/hazards.
 |  |  |  |  | Move to storage and cross-docking areas.
 |  |  |  |  | Complete documentation on incoming processing and condition of products.
 |  |  |  |  | Complete daily/weekly reports for customers and business on processing activities and inventory.
 |  |  |  |  | Present and explain reports at business meetings.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Process outbound shipments including order-picking, sorting and checking; packaging, sealing, weighing, and manifesting; and loading and load balancing and shipping. | Determine scheduled volume and flow of outbound products for day/week.
 |  |  |  |  | Determine equipment and staffing requirements and develop traffic management and work schedules.
 |  |  |  |  | Develop instructions for picking, moving, unitizing, and packaging outbound shipment.
 |  |  |  |  | Develop and package shipping documentation (e.g., bill of lading, packing lists, international documentation, placards, MSDS sheets).
 |  |  |  |  | Pick, assemble and package orders and load and secure them within containers and transport equipment (e.g. truck trailers, rail cars).
 |  |  |  |  | Transfer and process documentation with transporter.
 |  |  |  |  | Complete documentation on outbound processing.
 |  |  |  |  | Complete daily/weekly reports for customers and business on processing activities and inventory.
 |  |  |  |  | Present and explain reports at business meetings.
 |  |  |  | Manage inventory according to company policies and customer requirements. | Forecast demand for products and materials for shipping.
 |  |  |  |  | Determine required inventory levels to meet projected demand and maintain customer defined service levels (i.e., safety stock levels).
 |  |  |  |  | Project incoming shipment level and schedules to maintain inventory levels.
 |  |  |  |  | Conduct inventory control audits and develop inventory control reports.
 |  |  |  |  | Develop reports on inventory management and control.
 |  |  |  |  | Present and explain information on location process and decisions  (e.g., business meetings).
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
TRPC01.02 | Warehousing and Distribution Center Operations | #9: Warehousing and Distribution Quality Control | Improve the performance of warehousing and distribution operations to meet customer and business requirements. | Improve warehousing operations systems, processes and procedures. | Compile warehouse performance data.
 |  |  |  |  | Analyze performance relative to targets/standards and identify performance problems.
 |  |  |  |  | Document and report system performance trends and problems using graphs/charts (e.g. reports, memos).
 |  |  |  |  | Identify potential solutions.
 |  |  |  |  | Evaluate and select best solutions.
 |  |  |  |  | Present and explain information on system performance and proposed solutions  (e.g., business meetings).
 |  |  |  | Improve the performance and reliability of warehousing equipment and information systems. | Compile warehouse equipment/system performance and reliability data.
 |  |  |  |  | Analyze performance relative to targets/standards and identify performance problems.
 |  |  |  |  | Document and report system performance trends and problems using graphs/charts (e.g. reports, memos).
 |  |  |  |  | Identify potential solutions.
 |  |  |  |  | Evaluate and select best solutions.
 |  |  |  |  | Present and explain information on performance/reliability and proposed solutions (e.g., business meetings).
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
TRPC01.03 | Warehousing and Distribution Center Operations | #10: Compliance and Regulations | Maintain the compliance of transportation operations with company policies and government laws and regulations. | Maintain compliance with and performance of health, safety and environmental management system requirements. | Analyze changes in government laws and regulations and new customer requirements and determine required system changes.
 |  |  |  |  | Conduct health, safety and environmental reviews/audits to determine level of conformity.
 |  |  |  |  | Compile and analyze health, safety, and environmental incidence data and audit findings.
 |  |  |  |  | Determine causes of system failures.
 |  |  |  |  | Identify and evaluate alternative solutions.
 |  |  |  |  | Develop report on system performance and proposed solutions.
 |  |  |  |  | Present and explain report in business meetings.
 |  |  |  | Maintain compliance with and performance of security and loss prevention systems. | Analyze changes in government laws and regulations (e.g., control of hazardous materials) and new customer requirements and determine required system changes.
 |  |  |  |  | Conduct inventory control, security/loss prevention reviews and audits to determine level of conformity.
 |  |  |  |  | Compile and analyze damage and loss data and audit findings.
 |  |  |  |  | Determine causes of system failures.
 |  |  |  |  | Identify and evaluate alternative solutions.
 |  |  |  |  | Develop report on system performance and proposed solutions.
 |  |  |  |  | Present and explain report in business meetings.
Code | Topic | Course | Knowledge and Skill | Performance Element | Measurement Criteria
 |  |  | (CONTINUED) | Maintain compliance with and performance of quality management systems. | Analyze changes in government laws and regulations (e.g., government procurement) and new customer requirements (e.g., ISO 9000) and determine required system changes.
 |  |  |  |  | Conduct quality reviews and audits to determine level of conformity.
 |  |  |  |  | Compile and analyze quality failure cost data and audit findings.
 |  |  |  |  | Determine causes of system failures.
 |  |  |  |  | Identify and evaluate alternative solutions.
 |  |  |  |  | Develop report on system performance and proposed solutions.
 |  |  |  |  | Present and explain report in business meetings.