Spreadsheet: 544830d1509045585-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 81114

 | Belk | Total | Oldest |  | 6+ Days
 | Escalation | 3 | 2014-08-10 00:00:00 |  | 5 Days
 | Customer Service | 237 | 2014-08-01 00:00:00 |  | 4 Days
 | [NAME] | 73 | 2014-07-14 00:00:00 |  | 3 Days
 | Accommodations | 448 | 2014-08-05 00:00:00 |  | 0-2 Days
 | [NAME] | 131 | 2014-08-07 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2014-07-30 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-01 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 2014-08-06 00:00:00 | 2014-08-11 00:00:00
 | GNC | 5 | 3 | 0 | 0 | 0 | 2 | 0 | 0 | 2014-07-28 00:00:00 | 2014-08-10 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-08-10 00:00:00 | 2014-08-10 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 5 | 3 | 2 | 0 | 0 | 0 | 0 | 0 | 2014-08-06 00:00:00 | 2014-08-08 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-10 00:00:00
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 102 | 50 | 0 | 1 | 4 | 40 | 7 | 0 | 2014-06-24 00:00:00 | 2014-07-21 00:00:00
 | GNC | 21 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 2014-05-22 00:00:00 | 2014-08-09 00:00:00
 | PBS AV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-07 00:00:00
 | PBS HV | 13 | 7 | 3 | 0 | 0 | 1 | 2 | 0 | 2014-07-24 00:00:00 | 2014-07-24 00:00:00
 | Dollar General | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-10 00:00:00
 | RadioShack | 6 | 4 | 0 | 1 | 0 | 0 | 0 | 1 | 2014-07-26 00:00:00 | 2014-08-10 00:00:00
 | Mattel | 3 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 2014-08-06 00:00:00 | 2014-08-10 00:00:00
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 47 | 34 | 9 | 0 | 1 | 1 | 2 | 0 | 2014-07-30 00:00:00 | 2014-08-09 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 11 | 5 | 0 | 0 | 0 | 1 | 4 | 1 | 2014-07-22 00:00:00 | 2014-08-09 00:00:00
 | Dollar General | 6 | 3 | 1 | 1 | 1 | 0 | 0 | 0 | 2014-08-03 00:00:00 | 2014-08-09 00:00:00
 | Mattel | 2 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 2014-07-31 00:00:00 | 2014-08-09 00:00:00
 | iRobot | 3 | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 2014-08-06 00:00:00 | 2014-08-10 00:00:00
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 32 | 32 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-08 00:00:00
 | PBS AV | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-05 00:00:00
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-10 00:00:00
 | RadioShack | 13 | 13 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-08 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |  | 2014-08-09 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 13 | 12 | 1 | 0 | 0 | 0 | 0 | 0 | 2014-08-07 00:00:00 | 2014-08-10 00:00:00
 | PBS Statement Request | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0