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Sheet: Sheet2

Testimonial | Date
Dear Jessica, Thank you for calling me to discuss my advertisement with your company to sell my timeshare. You were knowledgeable and seemed genuinely interested in helping me sell it. I hope you will have good news for me soon! | 11/9/2017,  12:00:00 AM | 2017-11-09 00:00:00
Dear Sheri, It was indeed my pleasure to speak with you yesterday. One of the plusses your company has it that you keep your clients posted on what is going on with your timeshare, and this I appreciate. I also appreciated the suggestions you gave me for advertising. You are very easy to work with and very professional. You have my permission to use this publicly. Looking forward to talking with you soon. | 11/3/2017,  12:00:00 AM | 2017-11-03 00:00:00
I received a phone call today from Kelsey Rodenbaugh. Although I was very busy at the time, Kelsey's patient and kind manner made me stop what I was doing to listen to what she had to say. She greatly and patiently helped me to get into my account, to be better able to navigate and manage it. She was wonderful, personable and professional all rolled into one. I am very thankful for her help, knowledge, and excellent customer service! She, as well as [NAME], are an asset to their company and profession. | 10/30/2017,  12:00:00 AM | 2017-10-30 00:00:00
I have recently spoken on the phone with [NAME], and she has asked me to write a review of her performance. I found [NAME] to be polite and pleasant, and very helpful. She was quite encouraging about the sale of my timeshare, but time will tell on that score! Her manner was warm and friendly, and I enjoyed speaking with her. | 10/30/2017,  12:00:00 AM | 2017-10-30 00:00:00
Today marks an important decision day in my life.. thanks to [NAME] my experience with your on line advertising was smooth sailing for me.. Her professionalism was above what I expected. I feel that all my concerns were met, and was left at peace, not fearing the process.. | 10/24/2017,  12:00:00 AM | 2017-10-24 00:00:00
[NAME] was very helpful in seting up my account. She walked me through the whole prosess and answered all my questions.she was also very patient with me. | 10/18/2017,  12:00:00 AM | 2017-10-18 00:00:00
I am writing to commend [NAME] for the skillful and respectful assistance she extended to me with regard to the Time Share Ad posted at my request and that of my husband. Sheri guided me through the steps needed to access our Ad well as to make changes to its content. As a retired teacher who spent 33 years in the classroom, I truly appreciate [NAME]'s ability to teach a somewhat technologically challenged senior citizen how to do what is required in a relatively short amount of time. | 10/16/2017,  12:00:00 AM | 2017-10-16 00:00:00
Whenever I contact buy a timeshare, it is very encouraging to me that the people I speak to are so knowledgeable and professional without sounding like "snobs". [NAME] was the same way, but additionally was patient with me as I asked her the basic directions for finding my ad and then the page with all the other TS"s for sale. | 10/12/2017,  12:00:00 AM | 2017-10-12 00:00:00
Just a note to thank [NAME] for her timely and professional assistance in getting me up to date with our account. She was most patient and helpful for this computer dummy. It is always a pleasure to get connected with a person who will take the time to walk you through what to others seems so simple and yet to me it was challenging. I so appreciate her willingness to spend the time with me so I feel comfortable going to the site and having a idea how to get the information I need. Thanks Kelsey. | 10/11/2017,  12:00:00 AM | 2017-10-11 00:00:00
Hi [NAME], I wish to thank & commend you for the great help you were to us when we updated our timeshare ad. Your professional & kindly assistance made the process so much easier for us. Thanks again. | 9/27/2017,  12:00:00 AM | 2017-09-27 00:00:00
Today I had a call from Nikki Sukerman to update me in my add and how to use the web site. She was so very pleasant and thorough. I am so pleased with the call and impressed with her pleasant attitude. | 9/20/2017,  12:00:00 AM | 2017-09-20 00:00:00
Dear Nikki, I was very pleased with your follow up call today, as we have not taken the time to check our ad regularly. Good to hear that there was some traffic, let's wait and see what offers might come. Thanks for your patience with folks who are not so up to date with using the Internet for everything. | 9/19/2017,  12:00:00 AM | 2017-09-19 00:00:00
I had the pleasure of speaking with [NAME] on my advertisement on your site to sell my time share in Tahiti she gave me some very helpful ideas and i hope that with her help things will go better. She seems to be very knowledgeable and seemed to want to help me as much as possible i appreciate the time and expertise she gave me thank you for having such nice employees like her. | 9/18/2017,  12:00:00 AM | 2017-09-18 00:00:00
I had the pleasure of speaking with [NAME] today concerning my account. She was very helpful, professional and took the time to guide me thru each step in making any changes and navigating their website. She was very pleasant and I look forward to dealing with her on any issues or questions that may arise in the future. | 9/15/2017,  12:00:00 AM | 2017-09-15 00:00:00
I recently had an [NAME] from, what seemed to be a legitimate timeshare company, they forwarded their statement and involved contract and fees. I immediately contacted BuyaTimeshare.com and told NIKKI SUKERMAN about my experience and doubts. Nikki said she would review the Emails and call me at home! Nikki called the next day and informed me the company was using false I.D. credits and various other false statements. I had noticed a Luxury Tax and knew, there is NO such tax on sale of a condo. When the company called me, I mentioned the tax and they hung-up! NIKKI was a pleasant relief to me and thanked me for the info. NIKKI is very patient and informative and I am happy she is with this Company!!!!!! | 9/14/2017,  12:00:00 AM | 2017-09-14 00:00:00
[NAME] was very helpful today, she showed me how to may my timeshare have an increased presence. She had a good attitude and helped me in short order. | 9/13/2017,  12:00:00 AM | 2017-09-13 00:00:00
Earlier today I was contacted by Nikki Sukerman. We discussed our Membership with Travel Resorts of America that your Group Buy A Timeshare has placed on your site for us to sell. Nikki was very helpful answering questions and assisting in expanding our promotion of the Membership on your site. We appreciate your groups assistance and look forward to selling our Membership in a timely manner. | 9/12/2017,  12:00:00 AM | 2017-09-12 00:00:00
[NAME] on a scale of 10 receives a 11. She was very knowledgeable and informative. Her people's skills are exceptional and a fresh breath of air. You have my consent to share and publish this personal evaluation. | 8/28/2017,  12:00:00 AM | 2017-08-28 00:00:00
We would like to say that our experience with the customer service has been exceptional. The fact that some people could try to take advantage of us is deplorable, but we are hopeful that something can be done. The honest concern shown to us was note worthy. | 8/23/2017,  12:00:00 AM | 2017-08-23 00:00:00
Hello! My name is [NAME] and I would just like to say that [NAME] was a complete pleasure to speak with this morning!!! She was very helpful, professional, and personable!! The world seriously could use more Customer Service Reps like her!!! You're lucky to have her!! Thank you, again!!! | 8/22/2017,  12:00:00 AM | 2017-08-22 00:00:00
Congratulations on the very high standard of your staff with a very special mention of [NAME] with whom I had a long friendly chat this morning. Today I phoned and reactivated an advert for sale of my time share at Las Vegas and was not sure how easy this would be after a year as I am not too computer savvy. [NAME] sorted it all out and I felt very comfortable as she was so knowledgeable, cheerful, positive and helpful and I did not have to do anything – she had it all at her fingertips and it was a joy to talk to her. I am in my late 70’s and these days it is such a pleasure when you get someone polite, cheerful and positive answering the phone promptly and with clear diction. | 8/14/2017,  12:00:00 AM | 2017-08-14 00:00:00
Congratulations on the very high standard of your staff with a very special mention of [NAME] with whom I had a long friendly chat this morning. Today I phoned and reactivated an advert for sale of my time share at Las Vegas and was not sure how easy this would be after a year as I am not too computer savvy. [NAME] sorted it all out and I felt very comfortable as she was so knowledgeable, cheerful, positive and helpful and I did not have to do anything – she had it all at her fingertips and it was a joy to talk to her. I am in my late 70’s and these days it is such a pleasure when you get someone polite, cheerful and positive answering the phone promptly and with clear diction. | 8/11/2017,  12:00:00 AM | 2017-08-11 00:00:00
Nikki is outstanding on the phone. Very friendly and a bubbly personality. Nice receiving an update from her. | 8/4/2017,  12:00:00 AM | 2017-08-04 00:00:00 | 2017-08-04 00:00:00
I would like to say I had a pleasant time talking with your customer service rep Nikki she made me feel comfortable talking with her. When it comes to knowing her product she knows how to present it plus come up with options to help me in marketing my time share. I would like to say she was a pleasure to talk to. | 8/1/2017,  12:00:00 AM | 2017-08-01 00:00:00
Good morning [NAME], thank you for your mail and call earlier. Appreciate your advice and helping us in understanding your website and options available in managing and editing our sale advertisement etc. You were most helpful and a pleasure to talk to. | 7/20/2017,  12:00:00 AM | 2017-07-20 00:00:00
I would like to express my appreciation to your company & to 2 of your representatives--Nikki Sukerman & Justine Mollomo. The interactions that I experienced with these 2 young women were very pleasant & informative. All my questions were answered to my satisfaction. It's such a pleasure to be able to interact with live people rather than the key pad on the phone!! Again, thanks Justine & Nikki for your professionalism & courteous service. | 7/18/2017,  12:00:00 AM | 2017-07-18 00:00:00
I just wanted to relay what a pleasant experience I had today with Nikki Sukerman. She was very helpful as well as professional in answering my questions about an advertisement on my online account. I could tell she was very skilled in Customer Service and without hesitation had all the information I needed. So far I am very impressed with BuyaTimeshare.com. Thanks, [NAME] | 7/14/2017,  12:00:00 AM | 2017-07-14 00:00:00
Nichole, thanks for all your help in the management of my timeshare ad. The level of service is high when people with your expertise spend an appreciable amount of time explaining ad management to me. Your understanding is much appreciated. | 7/13/2017,  12:00:00 AM | 2017-07-13 00:00:00
Thanks for all your help in the management of my timeshare ad.The level of service is high when people with your expertise spend an appreciable amount of time explaining ad management to me. Your understanding is much appreciated.If you wish to use these comments as some type of review you have my permission to use this publicly. | 7/13/2017,  12:00:00 AM | 2017-07-13 00:00:00
[NAME] was quick and efficient in updating my ad today, which I appreciate. She was patient and very professional, providing excellent customer service. | 7/13/2017,  12:00:00 AM | 2017-07-13 00:00:00
My names is [NAME] I have placed an AD with Buy a Timeshare to sell a Timeshare. I called to update my AD. I give [NAME] an A+ for customer service the 2 times I talked to her. Kind, Patient, knowledgeable and efficient in my mind are qualities of an excellent customer service person. She was all of that doing it with a sense of humor too. Than you [NAME]. | 7/3/2017,  12:00:00 AM | 7/3/2017  1
I just spoke to Nikki Sukerman regarding my contract with BuyATimeshare. She was very helpful and extremely pleasant. I'm looking forward to working with your company. | 6/28/2017,  12:00:00 AM | 2017-06-28 00:00:00
I spoke with Nikki Sukerman yesterday about the advertisement and sale of my timeshare. She was very professional. She explained everything very clearly about what is going on, explained how to use my advertisement, how I can make changes to it and what I should do if someone contacts me about the sale. She was very professional and very pleasant. I will definitely ask to deal with Nikki when I contact Buyatimeshare.com. | 6/21/2017,  12:00:00 AM | 2017-06-21 00:00:00
I really appreciate your help today navigating through the website. You were very patient through all my questions. I really appreciate your help. | 6/20/2017,  12:00:00 AM | 2017-06-20 00:00:00
[NAME], your customer service was excellent in helping me sort out problems I was having. I found you very patient and pleasant while dealing with a person like myself that has limited computer skills. Once again, thanks for your assistance. | 6/20/2017,  12:00:00 AM | 2017-06-20 00:00:00
I chose to advertise my timeshare with Buyatimeshare.com and it was a great decision. I have worked with [NAME] and Nikki S and have had excellent customer service from both. Quincy took time to explain to me all the things I needed to know regarding timeshare resales. He also created a great ad. After I advertised my timeshare Nikki followed up with me to discuss the status of my ad and made sure I understood completely the sale process. Thank you both as you are helpful and very professional individuals. And thank you Buyatimeshare.com. | 6/19/2017,  12:00:00 AM | 2017-06-19 00:00:00
I had the pleasure of speaking to [NAME] who was able to give me info to help me at buyatimeshare.com. She was quite knowledgeable in what she does and gave me some really good info in my quest to sell my time share. I needed to add a few things and between Nichole and also a person named [NAME] I felt more at ease. My contact [NAME] was busy on the phone and they took over and really put their expertise into helping me accomplish what i needed to do. Thank you very much to both of them. | 6/19/2017,  12:00:00 AM | 2017-06-19 00:00:00
Can you pass onto you manager my compliments on how you have dealt with my query. As your not aware that previously I allocate my time share for selling to two other companies only to find out they either closed up shop or fly buy nighter that cost me money that cannot get back. After speaking to [NAME] at length an prior to signing up with you I had been somewhat skeptical on weather I again would lose more money. After signing up with you I was hesitant wondering that selling my timeshare would be another combat with your company and had very little faith. However you have changed my way of thinking as every time I had a query or concern I would get a phone call to explain or letting me know what is going on like you have done and the best way forward in selling. By you doing this and explaining certain question I needed answered and the way forward in selling my timeshare, you have actually restored faith in you company and well done [NAME]. Your help in further enhancing the selling process has really eased of some pressure and burdens I had and going forward hoping that in the near future we will get an offer. Please pass onto you management that if all there employees are as helpful like you were than Buy a timeshare will no doubt have glowing reports from me. Keep up the good work lest hope we get some results soon. | 6/8/2017,  12:00:00 AM | 6/8/2017  1
I had an excellent conversation with Nikki today! She was very helpful and positive along with explaining everything involving my timeshare. Can't wait to get another update from her! | 6/5/2017,  12:00:00 AM | 6/5/2017  1
Thank you for the phone call today concerning our ad for the sale of our timeshare. It’s always nice to talk to someone who can be personable and professional at the same time. You were very helpful in making our ad more realistic, and hopefully, more effective. | 5/31/2017,  12:00:00 AM | 2017-05-31 00:00:00
I have not done anything with our time share since 2013. Kind of out of sight, out of mind. In May of 2017, my wife and I decided to change the price of our timeshare, hoping to sell it. We looked up old records and finally found our time share is advertised with BUY A TIME SHARE. I called the customer help desk. [NAME] answered my call. I explained that it had been a long time since doing anything with our time share. She was patient with me and walked me through the web site. I entered the price of the time share and she waited while it was made official. She suggested that we put in our daily calendar to view the time share and decide whether to lower the price in 4 to 6 weeks. We have since done that. She has made us feel comfortable concerning our dealings with the time share. I wanted to take this opportunity to thank [NAME] in making us feel like we are now in better control of our time share. We have had several dealings with customer services with other companies across the country, many times we end up talking to service people outside the country and it is not fun when they can not speak understandable English. Keep up the good work in your service department and I will recommend BUY A TIME SHARE .com in the future. | 5/17/2017,  12:00:00 AM | 2017-05-17 00:00:00
Yesterday I had the pleasure of having Ms. [NAME] help me with setting up my online account. Ms. [NAME] was most helpful since my computer skills are a bit rusty. My customer service experience with your company has been great. Thank you again. | 5/17/2017,  12:00:00 AM | 2017-05-17 00:00:00
I just want you to know that I recently spoke to [NAME] from your organization. Well she was very helpful with all that I asked of my current time-share that I'm trying to sell. She informed me of a few things that may help expedite the sale process. She was also extremely polite. This was truly a nice experience. | 5/15/2017,  12:00:00 AM | 2017-05-15 00:00:00
I have found Ms. [NAME] customer service exceptional and beyond the normal representative. She had provided me with ideals to better present my timeshare property for future buyers. Very courteous and helpful. | 5/11/2017,  12:00:00 AM | 2017-05-11 00:00:00
I have had several conversations with Buyatimeshare and they have all been pleasant and the staff have answered any question or concerns I have.Thank you for your great customer service. It is a pleasure doing business with your company. | 5/11/2017,  12:00:00 AM | 2017-05-11 00:00:00
I just spoke with [NAME], who could not have been nicer and more helpful, regarding my Timeshare listed with your company. She educated me on the various sites to look up, so when I get an offer, I would know how to respond. I truly appreciate her expertise and would call upon [NAME] again for giving me any help I may need in the future. | 5/11/2017,  12:00:00 AM | 2017-05-11 00:00:00
I received a call today in reference to my email yesterday for information regarding selling my timeshare/vacation club points. I was pleasantly surprised to find out you still had my information from over 4 years ago. I had placed an ad way back then,when I lived in Iowa, I have since moved to VA. During that time my computer had crashed and I lost all my information and actually forgot who I had contacted. My son found your website and sent it to me. I was called by [NAME] and she knew all my information, what a blessing. We discussed my needs and she was able to make recommendations and tell me how to proceed. I was very impressed by her helpful attitude but more importantly that I was still considered an active customer and didn't have to start all over again. I am very impressed to say he least. I am enclosing a copy of her email sent after our conversation. As requested you have my permission to use this publicly. | 5/11/2017,  12:00:00 AM | 2017-05-11 00:00:00
[NAME] called us in response to an email we had sent to [EMAIL] requesting a call back and advice on advertisement improvement. [NAME]'s call was prompt, professional and very worthwhile from our perspective. She taught us how to better use the buyatimeshare.com web site and how our actions may effect subsequent visits and decisions by those searching for properties like ours. We appreciate [NAME]'s call and advice! | 5/11/2017,  12:00:00 AM | 2017-05-11 00:00:00
I just wanted to inform everyone that [NAME] was very courteous, patient and professional with me on the phone today. She was very informative on any and all things that had to do with our timeshare. This was the first time we were even offered to be able to rent our timeshare. She added notes to expedite the sale of our timeshare. | 5/11/2017,  12:00:00 AM | 2017-05-11 00:00:00
Many thanks for the terrific help you gave me today on the phone. I had a long list of questions and concerns and you covered all of them thoroughly, expertly and with great patience. Through your efforts to make sure I was comfortable with the arrangements, I am convinced I chose the right company to manage my timeshare sale. I particularly value your caution against scams and other attempts to fraudulently take advantage of my situation. | 5/11/2017,  12:00:00 AM | 2017-05-11 00:00:00
Thank you so much for reaching out to us with your phone call. Being new sellers, we had questions and concerns. Your upbeat, positive interaction with us allowed us to not only have our questions answered but also helped us to understand that we were dealing with a professional who knew the business. | 4/25/2017,  12:00:00 AM | 2017-04-25 00:00:00
My name is [NAME]. I just recently had a conversation with Nikki Sukerman. There were some concerns that I had concerning things associated with my timeshare, that I am in the process of selling. Nikki was very helpful as well as being professional in assisting me with my concerns, she was very helpful. | 4/19/2017,  12:00:00 AM | 2017-04-19 00:00:00
Nikki was very helpful to us by filling us in on our timeshare and what will be done next to help create some offers. She is a pleasure to work with and answered our questions and concerns. You are lucky to have her on your team. | 4/17/2017,  12:00:00 AM | 2017-04-17 00:00:00
Many thanks [NAME] for getting back to me so promptly. Your help in going over the information again for me to log in was appreciated. Your patients & help was very professional & friendly. Thank you so much. | 4/17/2017,  12:00:00 AM | 2017-04-17 00:00:00
I would really love to say that Ms [NAME] was very knowledgeable and VERY patient with me. I get very nervous and anxious when talking to people and she stays cool, calm and collected. I also like the way y'all call us to make sure we learn to navigate our way around the website to make our property sell faster if need be! | 4/14/2017,  12:00:00 AM | 2017-04-14 00:00:00
Wonderful customer service! Very pleasant, upbeat and knowledgeable. [NAME] was a joy to talk with and explained everything to me in a way that I could understand. Thank you for being in my corner and helping out! | 4/12/2017,  12:00:00 AM | 2017-04-12 00:00:00
"Thank You" Nicole for going the extra mile and calling us with follow up information. It means a lot to us that there are still people out in the business world thinking of the customer. Integrity and more is what [NAME] has shown us in the performance of not only her job but as a person. It is always a pleasure to talk with her when she calls to give us updates. | 4/11/2017,  12:00:00 AM | 2017-04-11 00:00:00
My phone conversation with [NAME] was so interesting. She was so knowledgeable and courteous. | 4/11/2017,  12:00:00 AM | 2017-04-11 00:00:00
Dear [NAME], it was nice hearing from you because it reaffirmed my first impression that I am in good hands as far as handling the transaction with my timeshare. | 4/10/2017,  12:00:00 AM | 2017-04-10 00:00:00
We would like to take this opportunity to thank Nikki for her assistance in updating our timeshare advertisement. She was very professional and very friendly at the same time, which made us feel confident and comfortable in our dealing with her. We just can't say enough about what an asset you have in Nikki. | 4/6/2017,  12:00:00 AM | 4/6/2017  1
It was a pleasure talking to Nikki Sukerman today. She was friendly, extremely helpful and answered all my questions. I would recommend her to anyone if they had questions about their timeshare advertising. | 4/3/2017,  12:00:00 AM | 4/3/2017  1
My telephone conversation with Nikki was exceptionally gratifying. She was the first person from BuyATimeshare.com to contact me in the several years I have done business with them. Nikki was pleasant, polite, informative and helpful in assisting with my decisions. | 4/3/2017,  12:00:00 AM | 4/3/2017  1
What a wonderful experience I had talking with [NAME]. She helped me with all my concerns. Was very professional while being so sweet. Glad to have her on my side. Hoping it helps someone else to call [NAME] a timeshare .com | 4/3/2017,  12:00:00 AM | 4/3/2017  1
Thank you, it was a pleasure talking with you as well. I appreciate all your help and advice to get better able to get my timeshare sold as quickly as possible. You had great information to answer my questions and concerns. Now to get it [NAME]! | 4/3/2017,  12:00:00 AM | 4/3/2017  1
I received a call from Nikki Sukerman a customer service rep the other day which was not expected. She was checking up to see if I had any questions regarding my timeshares that are listed with your company. I did have some questions which Nikki help me with, guiding through your wed site to where I needed be. Nikki did a great job talking me through the site. I do appreciate the call backs from your customer service staff. This is the second call back and both times the rep have done a great job. Nikki is definitely a keeper. | 4/3/2017,  12:00:00 AM | 4/3/2017  1
Nikki was a very kind informative representative of your company. It was a pleasure speaking to her she took her time and patience with me and made that whole conversation very pleasurable. You're lucky to have her thank you. | 4/3/2017,  12:00:00 AM | 4/3/2017  1
Thank you for your help today! I know it took awhile for me to have the time to talk and appreciate your patience and information when we did! Thanks again. | 4/3/2017,  12:00:00 AM | 4/3/2017  1
I recently was in contact with Nikki about selling my time share. In my conversation with her I found her to be most informative and easy to speak with. She was very patient with me walking me through the process, even cleaning up the website. She seems to be a very competent member of your team and I look forward to speaking with her in the future. | 3/24/2017,  12:00:00 AM | 2017-03-24 00:00:00
So many businesses today provide less than adequate service. It seems they do not train employees to be service oriented. The old adage "the customer is always right" is no longer applicable. On 3/23/17 I spoke with Nikki Sukerman regarding my account and found her to be more helpful than any customer service person I have encounter in a very long time. She patiently answered my questions with enthusiasm and offered suggestions to enhance my opportunity to succeed. When I hung up the phone, I felt like I had truly been served. I will confidently and assuredly contact Nikki, without hesitation, when needed. | 3/24/2017,  12:00:00 AM | 2017-03-24 00:00:00
I enjoyed speaking with Nikki today. Her guidance and information was invaluable. Her knowledge of the timeshare process and possible changes to the advertisement showed that she cared for my property. | 3/23/2017,  12:00:00 AM | 2017-03-23 00:00:00
Yesterday I had just arrived home after being out on a very long & tiring day when the phone rang. I debated not answering it but I did pick up. It was a call from [NAME] at Buyatimeshare.com. She was very friendly and patient with me as my computer was not on & it is a bit slower to boot up. The purpose of her call was to help me manage & update my advertisement through my online account. She talked me through what I had to do & explained why. She answered my questions to my satisfaction & I never felt rushed. She was pleasant, professional & informative throughout the entire conversation. It was a pleasure talking with her. She was an excellent customer service representative for your company. There is one change that I would like to see made by your company. I would like "Buyatimeshare" to come up on the caller display as well as the number, when you call. I get probably 10 or more long distance calls a day, most of which are unwanted. It would be very helpful if your calls were identified with the company name so that I would always pick them up. Lots of times if I don't recognize the number, I will not pick up as I could get 5 or 6 calls during the supper hour. This has nothing to do with yesterday's call specifically but it is just a suggestion that might help both your company and your clients. I have been pleased with the service your company is providing & am looking forward to the day my timeshare gets sold. | 3/22/2017,  12:00:00 AM | 2017-03-22 00:00:00
The customer service [NAME] was so helpful today she was very patient helping me setting up on computer to look up offers on my timeshare sale. She is such a awesome person would deal with her again once again she is a very patient and awesome person. | 3/22/2017,  12:00:00 AM | 2017-03-22 00:00:00
Nikki was very helpful, courteous, friendly and understanding about my lack of computer knowledge. Thank you for your support. I am looking forward to a pleasant association. | 3/22/2017,  12:00:00 AM | 2017-03-22 00:00:00
Would like to just say what a pleasure for the exceptional help from [NAME]. She was so helpful in helping me set up the computer to be able to look at my offers. Would like 2 say [NAME] was so good in helping me out. | 3/21/2017,  12:00:00 AM | 2017-03-21 00:00:00
It was such a great pleasure to talk with Nikki Sukerman today regarding my time share. It was so comforting to me, for her to explain things and knowing that we made a great decision to advertise with Buy A Time Share. Nikki was great with helping me to understand all the different places that we can go to to see how our time share is progressing with hits. I do believe I made the right choice. | 3/17/2017,  12:00:00 AM | 2017-03-17 00:00:00
Nichole. Thank you so much for your wonderful help when we talked with you on the 15th. You answered every question that we asked of you, and you make it very easy to understand what we were to do and how to do it. We would recommend you to help anyone who needed your help. | 3/16/2017,  12:00:00 AM | 2017-03-16 00:00:00
Thank you very much for your call today. You answered the questions we had regarding the sale of our timeshare in a very pleasant and informative manner. We appreciated this very much. It will help us so much when we get an offer. Regarding the papers you requested we will send them the first part of April when we get home. Thank you again, Nichole. | 3/16/2017,  12:00:00 AM | 2017-03-16 00:00:00
[NAME] was very knowledgeable in updating me on managing my advertisement and online account. She was also very friendly as she explained it all, I like that in people, she sounded like she had a smile on her face as she spoke to me. Appreciate kindness in customer service experience. I give a 5 star. | 3/14/2017,  12:00:00 AM | 2017-03-14 00:00:00
Thank you for your assistance last night. I was extremely impressed with the quick response, and appreciated your call to walk through the details of my concern. From my perspective, you went above and beyond in helping me to resolve my (mis)understanding of the marketing process and I truly appreciate your patience in explaining the details of the ad promotion process. | 3/10/2017,  12:00:00 AM | 2017-03-10 00:00:00
I have had a very informational conversation with [NAME] this morning. By her leading me through your company on the computer, I am very excited to keep up on the activity of you selling my time share . You have a very good employee and I would recommend her professionalism to any company. | 3/9/2017,  12:00:00 AM | 3/9/2017  1
I have had a very informational conversation with [NAME] this morning. By her leading me through your company on the computer, I am very excited to keep up on the activity of you selling my time share . You have a very good employee and I would recommend her professionalism to any company. | 3/9/2017,  12:00:00 AM | 3/9/2017  1
This is a note of appreciation for the call I received on March 07-2017 from [NAME] regarding my newly set up account. For one thing I never expected the call and second [NAME] gave me a lot of new information. She also walked me through the website again. I did appreciate that because I was thinking that I should be checking my account, so her call was perfectly timed. Thank you for that. [NAME] also went through the stuff slow and made sure I new what I was doing and could go it alone. She kept telling me that if I needed any help to just call the office. I was surprised when I got the call and learned some stuff from Shari, so thank you very much [NAME] mentioned she would call again in a couple of weeks and I look forward to talking with her again. See what words of wisdom she has. | 3/9/2017,  12:00:00 AM | 3/9/2017  1
I so enjoyed speaking with [NAME] on the phone today regarding my timeshare advertisement with Buyatimeshare.com. [NAME] was warm and friendly to speak with. I truly felt that she cared about my me and was working hard to find sales solutions for my husband and I. I feel confident knowing that [NAME] is on the case and that we are not dealing with a disembodied computer somewhere. | 3/7/2017,  12:00:00 AM | 3/7/2017  1
[NAME] was helpful with the advice she gave with regard to increasing the exposure of our credits for sale. She was patient in her dealings with [NAME] who is not completely conversant with computer usage. | 3/7/2017,  12:00:00 AM | 3/7/2017  1
[NAME] was delightful to speak with, answered all my questions and concerns. She helped me understand the login and website to get started. | 3/6/2017,  12:00:00 AM | 3/6/2017  1
I spoke with [NAME] today..She went over my ad to sell my time share. She explained that it helps, sometimes, to lower the price some or make some changes that might get the attention of someone interested. She was very polite and with her help I made the changes. | 3/6/2017,  12:00:00 AM | 3/6/2017  1
My experience with your customer service has been exceptional. [NAME] was extremely courteous and informative. He was able to answer all my questions so that I could send him the information that he needed. Thank you for having such a wonderful staff. You have my permission to use these statements publicly. | 3/2/2017,  12:00:00 AM | 3/2/2017  1
Thank you, so very much, for assisting me with placing my timeshare "For Sale" with your company. I truly appreciated your professional knowledge and skill in helping me navigate the process. Thank you for also being so kind and pleasant. Your attitude toward me and my sale was outstanding and reassuring. You gave me great confidence that I have selected the right company to assist me in this process. I am happy with my experience with your company. | 3/2/2017,  12:00:00 AM | 3/2/2017  1
I just wanted to take a few minutes to let you know my appreciation for Nikki who called me and left a message for me to get back to her regarding my timeshare for sale. It was our first follow up call from the initial posting of my timeshare. I called back and Nikki answered the phone and was very friendly and professional and I could feel her smile over the phone. She guided me through the website and gave me some pointers and answered all of my questions. I just wish other companies would have great sincere and helpful customer service representatives like Nikki. It was a pleasure dealing with her. Now hopefully soon we can get my timeshare sold to a new happy owner. Thanks again Nikki for your pleasant help. | 3/1/2017,  12:00:00 AM | 3/1/2017  1
I contacted the customer service line for BUYATIMESHARE.com today and I was connected to Nikki Sukerman. She did an excellent job helping get my timeshare property listing updated by getting me to access your online site. I have had this advertised for 5 years and I am now hopeful with Nikki's help that we can finally sell our timeshare that we are not using to its full potential. Her attentiveness and patience with me as I was getting acquainted with the website shows true potential for future leadership positions in her career. Thank you Nikki for the great customer service you provided today and your company is very fortunate to have you on their team. | 2/28/2017,  12:00:00 AM | 2017-02-28 00:00:00
Thank you [NAME] for your helpful conversation with us this evening. You answered all the questions we had. We were very pleased that you contacted us, makes us feel watched over, very nice feeling. Thank you again. | 2/28/2017,  12:00:00 AM | 2017-02-28 00:00:00
[NAME] returned my call this afternoon (even after listening to my crazy voicemail). She was very professional and helpful with my questions and concerns. It's nice to be able to have someone assist you that is knowledgeable as well as helpful. | 2/27/2017,  12:00:00 AM | 2017-02-27 00:00:00
Both Nikki Sukerman & [NAME] have been nothing but good to us with helping us both advertise and sell our timeshare. We wanted to say thank you for your time and effort, it is and will continue to be greatly appreciated. I'm sure they are and will continue to be major assets w/in your company. | 2/27/2017,  12:00:00 AM | 2017-02-27 00:00:00
Nikki, I was very thankful to have you assist me in changing price on my timeshare. Also, you were very helpful with others issues I did not know or understand! The clarity in our conversation made my day. | 2/23/2017,  12:00:00 AM | 2017-02-23 00:00:00
Yesterday, February 20 2017, I had a contact with Mrs. [NAME] concerning my ad at BuyaTimeshare.com. The interaction with Sheri exceeded my expectations. She took really good take care of the subject we were talking about. | 2/21/2017,  12:00:00 AM | 2017-02-21 00:00:00
Talked with Nikki Sukerman today about sending my deed over to sell my Grand Timber lodge timeshare. It was a great conversation as I found out how to navigate around the buyatimeshare.com website. This was certainly important for me to answer any offers to rent or buy my property. I also found out how to find properties that are available for rent. Might use this in the future. But Nikki was great to work with - she is a 2-way street and communicates a lot of good info. Thanks for all your great help Nikki. | 2/21/2017,  12:00:00 AM | 2017-02-21 00:00:00
Hello [NAME]: This letter email is to confirm the compliments that I gave you over the phone yesterday. You promptly returned my voice message, which was expressing frustration over the factual reality that despite my dirt cheap asking price for my one week ownership at a five star resort, I still had not gotten an offer since signing up with your company an entire 2 years ago. Nevertheless, you greeted me with a very delightful caring tone in addition to your smart and positive words. You communications clearly demonstrated your sincere desire to try and help me finally make a sale. I of course did my part too. I dropped my price again. This was probably my 9th or 10th price reduction. I firmly commented that something is not right because my price is dirt cheap for a top resort. You were kind and showed me empathy for my great disappointment. I am confident that you could be successful in any role which puts you in touch with customers of any kind. Bravo to you for a great job communicating with me yesterday. Now, I beg you. Please let's get this bargain priced and fine resort sold soon !! Thank you! | 2/20/2017,  12:00:00 AM | 2017-02-20 00:00:00
I have been VERY leery of this proceeder because of all the scammers. When I first talked to [NAME] I do imagine he was thinking that I was a lunatic for all my questions and mistrust. But he continued to work and help me through the initial process. I began to feel more secure about the process. I still had some doubt and questions. I sent an email yesterday with my questions. Today Nikki called me, she answered my questions. I wish that we didn't have to be so distrustful of people but in the world as we live in you just can't be safe to take people at their word. I am now a believer in you company thanks to both [NAME] and Nikki because of their patience and their time to make me feel secure in what they do. | 2/20/2017,  12:00:00 AM | 2017-02-20 00:00:00
I want to share with you the positive and professional service that I have received from [NAME]. She was very helpful and knowledgeable. | 2/16/2017,  12:00:00 AM | 2017-02-16 00:00:00
I had the pleasure of working with [NAME] on the phone today, she helped me to understand your website, and make adjustments. Great customer service. | 2/15/2017,  12:00:00 AM | 2017-02-15 00:00:00
I'm writing this email to let you know what a nice friendly call I I had with Nikki the other day. Not only was she knowledgeable but helpful in explaining how the process works. When you get a lot of timeshare calls you begin to wonder if the company your working with is legitimate. After talking to Nikki and [NAME] I knew I made the right choice . | 2/14/2017,  12:00:00 AM | 2017-02-14 00:00:00
Nikki was very easy to talk to and seemed to understand that I really need to sell my time share, due to lack of funds. She was very helpful and I look forward to working with her in the future. | 2/14/2017,  12:00:00 AM | 2017-02-14 00:00:00
You have a very pleasant, caring person helping people understand how to access their accounts and how to use them, her name is Nikki Sukerman. In my opinion, she is a great asset to your company. | 2/10/2017,  12:00:00 AM | 2017-02-10 00:00:00
[NAME]'s call came as a pleasant surprise today as my husband and I were wondering how the marketing of our timeshare was going. He also called at a good time for me, 1pm local time, and I had time to talk. [NAME]'s manner was polite, firstly introducing himself and where he was from. I'm glad he mentioned [NAME] as that assured me he wasn't another 'crank' caller. As he talked on his tone became more friendly. [NAME] was patient as he assisted me with logging onto the website then into my account. The information he showed me will be helpful to both my husband and me. I think [NAME] did mention this the day we spoke, but I had forgotten how to access it. I'm still looking for a sale which I hope I won't be too far away. Thanking you for the follow up call. [NAME] | 2/10/2017,  12:00:00 AM | 2017-02-10 00:00:00
I wanted to send a quick note to express my appreciation of your customer service associates. I was contacted by Nikki Sukerman and discussed my recent listing. I was impressed with how she explained and made sure I understood about your services. She informed me they have already seen activity on my listing. I have used other services and they cannot compare. As I told Nikki her call was one more than I received from the other service about activity and assuring the knowledge I needed to maximize our efforts. | 2/9/2017,  12:00:00 AM | 2/9/2017  1
[NAME], I truly thank you for calling me, I appreciate your kindness and how well you are able to keep me on track. I hope to talk to you in the near future and will look forward to hear about possible buyers. You are a company that cares about what people are trying to accomplish and listen to what we are trying to say or do. Thanks. | 2/7/2017,  12:00:00 AM | 2/7/2017  1
Nikki - Thank you for all the information you provided me yesterday. My wife and I are trying to sell our timeshares and your assistance was very helpful and much appreciated. First of all, you returned my call in a matter of minutes. Then you listened carefully to my questions about placing ads and adjusting the asking price. You helped me quickly go through website and walked me through the necessary steps to change our five timeshare ads.You concluded our conversation by giving me very useful hints on "refreshing" our ads every few months. Again, thank you for all your help and the very professional way you answered my questions. | 2/2/2017,  12:00:00 AM | 2/2/2017  1
Thanks so much for contacting me and discussing my time share ad. I feel very comfortable with you and that is rare when I am in a position of spending money to make some money and don't want to be taken advantage. I am impressed with you and your company and I hope it will come through with a sale for me in the near future. Please feel free to call or email me at any time with suggestions to speed up the process of my sale or to improve my ad. | 2/2/2017,  12:00:00 AM | 2/2/2017  1
I recently was in contact with [NAME] and found her to be very helpful. She was especially helpful and patient with me as I tried to navigate the web site from my tablet. I am not proficient on computers and I appreciated her patience. | 2/2/2017,  12:00:00 AM | 2/2/2017  1
Today I interacted with Nikki Sukerman in order to update some information on the review I placed on your website. She was extremely helpful. I wanted to know how to add some information to my review in an effort to make the review more effective. However, she performed the complete update for me and I had to do nothing. I really appreciated her assistance. Also, she was very courteous - you have an excellent employee in Ms. [NAME]. | 1/31/2017,  12:00:00 AM | 2017-01-31 00:00:00
I am hoping that this gets to the right person…. I just wanted to let you know that I received a phone call from your Customer Service Rep [NAME]. She called to see if I had any questions or concerns regarding my Ad on selling my timeshare. Well, I had quite a few. She was extremely helpful, and very pleasant to speak with. She answered all of my questions and never once had to forward me to someone else to answer my questions. Also, I am not great at maneuvering through your website, and she walked me through step by step which made it so much easier. All companies should have someone like [NAME] on their customer service team. I would not find her job very easy, especially when dealing with an unhappy customer, but I guarantee that she could calm anyone down. Thank you for having your team contact us that are doing business with you to make sure that our Ad’s and our contact with your company is a pleasant experience. | 1/30/2017,  12:00:00 AM | 2017-01-30 00:00:00
I certainly enjoyed our talk it was a pleasant and informative conversation. You have a gift of making a person feel welcome, thank you. | 1/24/2017,  12:00:00 AM | 2017-01-24 00:00:00
I recently called to make a change on my account. I talked with Nikki and was given all of the information to make these changes. Nikki couldn't have been more helpful and made me think I was talking to a friend rather than a representative for BUY A TIMESHARE.COM. I was made to feel very comfortable through the process of revising my add. I look forward to dealing with Nikki during future conversations. | 1/20/2017,  12:00:00 AM | 2017-01-20 00:00:00
Thank you for calling me today and providing the guided tour of my BuyaTimeShare.com Dashboard. It was very informative. In addition, I wanted to thank you for providing me with excellent customer service today. I look forward to our conversations in the future. | 1/18/2017,  12:00:00 AM | 2017-01-18 00:00:00
I would like to commend your employee [NAME] for the time she took to help me with your web site. She is very knowledgeable and she was very patient to take me through the features of the site. She was able to answer all of my questions and concerns and made sure I was comfortable with using the site. I do not always find people as helpful as she. | 1/17/2017,  12:00:00 AM | 2017-01-17 00:00:00
Esdras was very professional and most informative about the new approach to market my time share. He outlined what was going to be done and how, he made me feel very comfortable. Esdras is a great asset to your company. | 1/13/2017,  12:00:00 AM | 2017-01-13 00:00:00
Sheri your service was exceptional. Your personal responses to my questions and your seemingly desire to help me get my information to the public was incredible. I feel a lot more at ease and satisfied that I made the right decision in listing my time share with you all. Thank you [NAME] | 1/12/2017,  12:00:00 AM | 2017-01-12 00:00:00
Thank you for your followup yesterday concerning my Timeshare. It is comforting to know that you are keeping tabs on what is happening and then following up with me to keep me also up to date! Tj Pool, Arlington, TX | 1/6/2017,  12:00:00 AM | 1/6/2017  1
I just had a twenty minute conversation with Nikki Sukerman relative to my account with you. She “talked me through” all of the steps perfectly. I was able to set up my account efficiently; she also gave me some good ideas relative to what I should put into the ad. She was very courteous and I felt that she had my best interests as her concerns. I am completely satisfied in my dealings with her. | 1/6/2017,  12:00:00 AM | 1/6/2017  1
I wanted to express my appreciation to Nikki Sukerman at Buy a Time Share for the professional manner in which she handled my inquiry. She made several constructive suggestions which were then incorporated into the profile and in fact scripted the ad to make it more appealing...truly exceptional work on her part. Sincerely, [NAME] | 1/6/2017,  12:00:00 AM | 1/6/2017  1
Nikki Sukerman is an outstanding customer service representative for BuyaTimeshare.com. She was courteous and extremely customer focused in providing me with a status update on my ongoing advertisement on BuyaTimeshare.com website. | 2016-12-29 16:50:59 | #[NAME]!
It was a pleasure speaking to you today regarding the sale of my Diamond timeshare in St. Maartens. Your explanations regarding the marketing process through BuyATimeshare.com were very informative and helpful. After discussing the process with you, I am optimistic about concluding a successful sale of my timeshare. | 2016-12-29 09:37:40 | #[NAME]!
[NAME], thank you! You did a fantastic job explaining in detail about my account, assisting me in managing my advertisement online and answering all my questions. Your customer service was awesome and thanks for being so patience with me. Great experience - and anyone who wants to buy or sell a timeshare, I will gladly send them to "BUY A TIMESHARE". Again, thanks for all the help! | 2016-12-27 10:05:42 | #[NAME]!
On December 22, 2016 Nikki Sukerman went over and beyond to provide outstanding customer service. She made sure all my questions were answered and helped me get started with the next steps in selling my timeshare. Any employer would be proud to have Nikki on their customer service team and every customer will be completely satisfied with services rendered. Thank you so much and let's sell this timeshare! | 2016-12-22 14:15:52 | #[NAME]!
[NAME] was professional and very knowledgeable about your company processes. By suggesting several options for increasing my timeshare listing marketability, she made me feel more connected to the sales process. BuyATimeshare.com is not a fly by night, take your money and run deal. Checking in to discuss the sale and managing my account made me feel more secure that I had made the right decision to list with you. | 2016-12-19 09:12:22 | #[NAME]!
[NAME] was professional and very knowledgeable about your company processes. By suggesting several options for increasing my timeshare listing marketability, she made me feel more connected to the sales process. BuyATimeshare.com is not a fly by night, take your money and run deal. Checking in to discuss the sale and managing my account made me feel more secure that I had made the right decision to list with you. | 2016-12-19 09:12:22 | #[NAME]!
The customer service has been excellent, both courteous, timely and patient in walking be through how to use the website and your services. I also feel just from conversation that everyone at Buyatimeshare has a genuine interest in us successfully selling our property, just the fact that you have reached out to me and followed-up is a strong indicator of your level of committed service, the other company we were using has never even contacted us once. Thank you Nikki for your follow-up. Your enthusiasm give me confidence we will sell our property. | 2016-12-19 09:11:07 | #[NAME]!
Received a call from Natisha today to review my ad. She indicated I needed to adjust the price in order to precipitate renewed interest in from potential buyers who may have book marked my time share but did not bid because price was not competitive or at a level they could afford. As a result of her explanation that a change in price would restate the inventory priority and bring attention to price change. [NAME] also assisted me in posting the new price I gave her because I was not familiar with the procedure on the web site. Had she not contacted me, my ad on: BuyaTimeshare.com would fall into oblivion. This is the second advertising firm I have hired to sell my timeshare. Never, did the first company Timeshare Resale, Inc, ever initiate contact to give me advice on actions necessary to market my timeshare. So, your Customer Service rep, [NAME] deserves an attaboyu. | 2016-12-08 09:01:31 | #[NAME]!
I was very satisfied with [NAME] assistance with locating my timeshare online. I was having difficulty and was impatient and I spoke angrily at her but she was sweet, patient and calmly explained how to find my timeshare. So, my anger was quickly diffused. She is excellent at what she does. | 2016-11-28 08:51:49 | #[NAME]!
Ezra - thank you for the follow up phone call. My husband and I are looking forward to working with you all to sell our timeshare. Your company has been great with communication and follow up and that is a service that is greatly appreciated. You all have explained the entire process to both of us so that it actually makes sense and we don't feel like we are in a blender being told all kinds of different information. | 2016-11-23 15:59:16 | #[NAME]!
We recently had to fill out some information regarding the sale of our time share. [NAME] was most patient with a couple of seniors who don't navigate the computer that well. She was most understanding, helpful and professional. It was a pleasure to work with [NAME]. | 2016-11-23 09:20:23 | #[NAME]!
My experience with "buyatimeshare" has been exceptional. This date my call was to [NAME] to reduce the offering amount for sale of my time share at Cypress Pointe Resort, Orlando Florida. [NAME] accomplished this in a timely, professional and personable manner and as the Advertising Executive provided me with details as to the time my ad will be featured and that Emails automatically will be sent out to previous inquirers informing them of a new lower offering price. I have great confidence in this company and its effort to sell my time share and will share this with other owners. Thank you for your continued efforts. | 2016-11-22 15:12:20 | #[NAME]!
We found working with [NAME] a pleasant experience. She was able to answer our questions and helped by anticipating most of our questions. I was impressed that she was prepared with information regarding our unit. We look forward to working with your company. | 2016-11-22 10:16:15 | #[NAME]!
Any and every time I call BuyATimeshare.com, I've always had all my questions and concerns addressed and with a pleasant tone and manner by each individual. Nikki has helped me a couple of times. And she has always been spot on with her response and assistance. Thanks, Nikki! | 2016-11-21 09:37:37 | #[NAME]!
[NAME] was very friendly and helpful in our interaction today. She ensured that I was comfortable with what she was telling me and made navigation through my account easy and efficient. She ensured that I knew that there has been traffic to my ad and the overall status of my account. I feel totally comfortable with the company in handling this transaction. | 2016-11-21 09:33:35 | #[NAME]!
Through this means I want to express my appreciation to [NAME] for all of her help as I partner with you to sell my timeshare. She proved to be knowledgeable and experienced in her job!! | 2016-11-16 09:30:16 | #[NAME]!
[NAME] assisted me with my account concerning the advertising section. I am 82 years old and reasonably familiar with most facets of a computer. This portion of my account I was not very familiar with, however, Ms. [NAME] walked me through it very successfully. She was exceptionally patient with me when I got somewhat confused. She fully explained the advertising section with me and now I have a reasonable knowledge of how to navigate through it. She even went further and walked me through the process of how to post my advertising link onto Facebook. I really appreciated her patience with me. Thanks again for all your help. | 2016-11-16 09:18:16 | #[NAME]!
My communication with [NAME] was useful and informative today as I am in the beginning stage of selling my timeshare. She added reassuring input where necessary and I feel confident that my timeshare sale is in good hands. | 2016-11-15 13:33:43 | #[NAME]!
Thank you, [NAME], for your phone contact today, and your email followup. As I mentioned, our phone connection was not the best, but that happens. I look forward to working with you, Debbie, and buyatimeshare.com. | 2016-11-15 08:39:30 | #[NAME]!
Thank you Ms. [NAME] for your assistance in guiding me through process of managing my advertisement with BuyaTimeshare.com. Your patience and direction were most appreciated, as well as your knowledge and familiarity with timeshare sales and marketing. | 2016-11-10 14:23:48 | #[NAME]!
[NAME] was very helpful in assisting me to understand the benefits of your site. Also in pointing out that there are fraudulent offers that may be made to me directly. Thanks for her help. | 2016-11-08 08:56:30 | #[NAME]!
Thank you very much for all of your help, Nichole. You were very informative and a bright spot in my day. I was having a bad morning, since my husband is sick and just got out of hospital a few weeks ago. He is still having bad days, but you helped me have a bright day, with your laughter and I know you were smiling all the time when speaking to me. | 2016-11-04 10:46:00 | #[NAME]!
Thank you very much for all of your help, Nichole. You were very informative and a bright spot in my day. I was having a bad morning, since my husband is sick and just got out of hospital a few weeks ago. He is still having bad days, but you helped me have a bright day, with your laughter and I know you were smiling all the time when speaking to me. | 2016-11-04 10:46:00 | #[NAME]!
Nikki was professional, knowledgeable, courteous, and helpful. Also, she spoke very clearly and in good English. Definitely somebody that is promotable. | 2016-11-04 10:27:15 | #[NAME]!
My experience with the representative [NAME] performance whom assisted me with listing, updating and editing of the details for the selling of my timeshare in due manner on 10/27/2016 was a 5 star service, which reached a level of excellence. Mr. [NAME] was patient, welcoming and understanding during our short call. He was efficiently explaining the ropes around navigating on the account login Buyatimeshare page and worked accordingly to the industry level of expertise he was taught. | 2016-10-28 15:47:34 | #[NAME]!
I am pleased, honored, and delighted by your follow up call this morning. I have been worried about the outcome of the sale of our timeshare but after speaking with you, I firmly believed I was in good hands. I can hear the smile on your face when you spoke with me. Your concern for my well being was palpable. I appreciated all of your wise advice, which surely could only have been given from your experience. Thank you for calming my anxiety and being a cheerful reminder that you have my back. Thank you! | 2016-10-28 14:43:33 | #[NAME]!
We were pleasantly surprised to hear back so soon after I posted our request for assistance in the sale of our timeshare. You have been very helpful in editing my listing as well as providing much needed additional information concerning your organization and how it can support us in our need to sell our timeshare. As discussed, we would really like to keep using it, but due recent health problems, we will be unable to travel in the foreseeable future. Thanks again for the great support. I also just received a call back from someone that addresses how I can upload photos of our visits to the Hawaiian Islands using the timeshare. | 2016-10-27 16:36:49 | #[NAME]!
I would like to thank everyone for their work in getting our timeshare on the web site so we can rent it and soon sell this property. Sheri contacted me last night with an update. She was very informative and explained the web site to me in detail. I appreciated [NAME]'s patience with me as I looked through the web site and she answered all of my questions. Please keep me updated on any new progress. | 2016-10-27 16:34:26 | #[NAME]!
I recently had occasion to speak with Ms. [NAME] about some concerns and paperwork concerning my ad on your website. Nichole assured me all was well and my account paperwork was all there in the event of a sale. She was a joy to work with and a very knowledgeable employee and ensured all my questions were answered. Thank you for hiring employees like Ms. [NAME]. | 2016-10-25 08:50:01 | #[NAME]!
Buy a time share has two very able employees in [NAME] and [NAME]. They both took time to help this old man (not real computer literate) work to get my account set up. If they are an example of your staff you can be real proud. | 2016-10-21 09:42:47 | #[NAME]!
Thank you for your time. Your help in managing my advertisement was exceptional. I wish all customer service representatives were as professional as you were! | 2016-10-21 09:00:22 | #[NAME]!
Today I had the pleasure of speaking to one of your co-workers, [NAME], who needed some further information from us in order to document our file with your company, which is in the process of advertising our timeshare for sale. She was really nice, professional, and made her requests easy to understand and comply with. I enjoyed our conversation and the conversations I have had with [NAME], who demonstrated all of [NAME]'s attributes as well. You have a fantastic team working for us, and we have every reason to believe the outcome of our dealings with you will be quick in coming and very much to our satisfaction. Thank you for having such good people looking out for our interests. | 2016-10-19 09:21:09 | #[NAME]!
It was my pleasure to talk with Nikki today, her friendly voice and mannerism won me over. We talked as though we knew each other from the past. She is very professional and a joy to talk with. I feel I had made a "New Friend" in the short time we had spoke. She assured me that she will follow-up next month to let me know how the listing is going. | 2016-10-13 10:06:44 | #[NAME]!
Would just like to comment on the customer service provided by [NAME] today in relation to the sale of my time share. I found him to be extremely helpful and his manner was friendly and personable. He was also very knowledgeable and answered my questions thoroughly. I would be more than happy to deal with him in future. | 2016-10-12 09:24:34 | #[NAME]!
[NAME], thank you for your call today and your patience while answering my questions and letting me work my way through the process. It is much clearer now and makes more sense now. My computer literacy is equivalent to a box of rocks so the step by step instructions were greatly appreciated. | 2016-10-11 16:16:52 | #[NAME]!
I would like to comment on what a excellent experience I have had with Ms Nikki Sukerman (Customer Service). She has communicated with me back in forth in a timely manner regarding the advertisement of my timeshare and has made everything as easy and stress free as possible. I wish my experience was this exceptional with other companies I have dealt with. Thank you! | 2016-10-10 10:18:03 | #[NAME]!
Thank you for your help and information concerning the sale of our timeshare. You were so friendly and it makes me happy to know this company is helping us in our sale. | 2016-10-06 12:12:07 | #[NAME]!
I spoke to [NAME] today Saturday 10/01/16. She answered all my questions and doubts that I had. She has a great attitude and is very nice. She is very knowledgeable and was very patient with me. She is definitely an asset to your company. | 2016-10-03 09:47:18 | #[NAME]!
It has been a pleasure to have established a relationship with your organization. For the first time I feel that this is truly a company that is working to achieve in assisting me in the selling of my time share. The individuals in your organization are excellent, helpful and a pleasure to work with. I have been discussing my situation with [NAME] and must say he has been very helpful and has made me feel comfortable in handling this transaction. | 2016-09-28 16:49:51 | #[NAME]!
I want to thank [NAME] for working with me to sell my Timeshare. She has walked me through the process, and has been very patient. I have little or no knowledge as to what I'm doing. Without her help knowledge and guidance I would most likely never get this timeshare sold. I request that [NAME] continue to be my agent during the sell of my timeshare. | 2016-09-27 13:44:14 | #[NAME]!
I wanted to thank you for the excellent customer service that I have received from Laurel Parsons in the handling of my time share. I had been sick and in the hospital for several weeks and took so long to get all the paperwork that she had asked me to send in to the office. But [NAME] was so very patient with me and considerate about my illness. Each time I talked with her, she asked how I was feeling which I appreciated so very much. I know that BuyATimeshare was the right place to list my timeshare. Thank you for all that you are doing to get my timeshare to sell. | 2016-09-23 17:02:40 | #[NAME]!
Thank you [NAME] for your assistance today. We are VERY eager to sell this unit and give the great experience that we had coming to Daytona to someone else since we now live in Florida. We appreciate your help in this matter and look forward to quick results. You all have been very professional and helpful. Should you need any additional information, please let us know. | 2016-09-21 10:20:51 | #[NAME]!
I am writing to let you know that I am extremely pleased with the customer service that I received today from Natisha. In my opinion she went above and beyond what I asked of her. In my opinion, she has saved me a lot of grief and money by pointing out that a company was trying to scam me into selling my time share to them. I am forever grateful for her assistance. | 2016-09-20 16:54:07 | #[NAME]!
Nikki was a pleasure to talk to this morning. She made me feel very comfortable with the whole process of selling my timeshare through "buyatimeshare.com". She was friendly, informative and followed up when we played phone tag for a couple of days. She is an excellent representative for your company and put my mind at ease that you are doing everything necessary to sell my timeshare for me. | 2016-09-16 12:31:33 | #[NAME]!
I appreciated your call today in helping me with the training on my options of the web site. Your communication thru the call was extremely pleasant and professional. You provided me with scamming concerns that potentially could occur and what steps I should take if this does happen. Providing me with your contact information allows me to get in touch with you with any questions or concerns I may encounter during this property sale I am working with Buyatimeshare. I look forward in our continued efforts to a positive outcome on the sale of my timeshare. | 2016-09-13 15:17:57 | #[NAME]!
[NAME] was very helpful on the phone today. She was pleasant, and willing to put us in a good position to help sell our timeshare. Thank you! | 2016-09-13 13:29:20 | #[NAME]!
Thank you, [NAME]. I found the information you shared with me today to be useful, straightforward - and best of all - succinct. We all have busy schedules, and your phone call to me demonstrated that you valued my time. Thank you for being helpful and very professional and courteous. | 2016-09-06 14:16:10 | #[NAME]!
In contacting [NAME] a Timeshare.com to edit my ad for my timeshare I spoke with [NAME] at customer service. She was extremely helpful and kind, courteous, and patient with me in figuring out how I go about this. She took me step by step and I felt very comfortable with her advise and help. She is an asset to you company. | 2016-09-06 12:28:25 | #[NAME]!
Hi [NAME], Thanks so much for your assistance today. I was able to give you information to adjust the Selling Price as well as inserting a price for the rental. All the above in in regards to the Studio Time share Week #46 at Orange Lake Resorts, Kissammee, Orlando. Fla. Your help is greatly appreciated and am happy with your guiding me through the Advertising and Comments which I added today. | 2016-08-25 14:23:19 | #[NAME]!
[NAME] is really good!! The most helpful person that I have ever spoken to in your company! I explained to her that I have 3 of the most desired weeks, #5,#6,#7, on the island of St. Maarten. Dawn Beach Club resort. #1 unit, brand new top floor, three bedrooms, two bathrooms wrap around balcony, full ocean view! Bargain priced @ $50,000 each! Best buy in the Caribbean! | 2016-08-25 09:33:09 | #[NAME]!
I have recently had the pleasure of speaking with [NAME] concerning my ad for sale of two timeshares at Simpson Bay Resort. I must say that she was extremely courteous, pleasant and helpful. She took the time to explain everything in detail, answered all of my questions and fixed my problem immediately. She should be commended for her outstanding customer service. | 2016-08-22 09:57:08 | #[NAME]!
I am writing you today to let you know how wonderful your customer service is. Today I spoke with [NAME] who was extremely professional and very helpful to me. She assisted with the business of the day and also was very patient with my questions. She answered all questions in an understandable way. She also asked if she could assist any further once the business of the day was completed. All expectations were met. The reason this is so special to my heart is: In my working history I was customer service for my entire working lifetime. Your customer representatives are all very prompt, helpful and professional. I have noticed in other industries customer service that is not the norm. It is truly a joy to experience delightful personnel that do their job professionally and completely. You should crow about your representatives they do marvelously. [NAME] has earned a deserved pat on the back. I trust she will go far. With best regards and a comrade in arms smiling! | 2016-08-18 09:44:20 | #[NAME]!
Had a conversion with [NAME] at customer service regarding my advertisement @[PHONE] ext. 7102 and I would like to say that it was exceptional--she was very helpful and a pleasure to talk to. | 2016-08-17 01:22:00 | #[NAME]!
Dear [NAME], I found that our telephone discussion yesterday (Friday, August 5th - Australian eastern standard time) has been most successful in helping me with arranging several aspects of the subject of selling a timeshare. You are well spoken, with a clear voice, and relaxing to listen to. Very helpful. I wish you well with your superiors at Buyatimeshare.com. and that promotion comes your way. | 2016-08-12 10:50:29 | #[NAME]!
I called this Dept. to get a review status on my newly formed account. [NAME] was extremely helpful in going over my account with me. She was polite, listened to my questions without cutting me off and answered them professionally. It was a great experience to speak with her. | 2016-08-09 16:06:29 | #[NAME]!
Dear Rochelle, We are so happy with our interaction with you today. You have helped us understand how to use our website and made us feel so much more confident in the process of selling our time share. You were very efficient. Thank you so much. It is much appreciated. | 2016-08-05 15:25:08 | #[NAME]!
I'm texting to inform you that this is a review on the performance of your company and customer service [NAME]. She was or is one of the best people I've ever dealt with, and dealing with any sales or buying anything on the web or Internet. She was or is very friendly, very courteous and she knew how to do a job and get it done. I would recommend her and your company to anybody that has a timeshare like I do, that either wants to buy one or sell their own. I hope and pray that this information gets to the right person. [NAME] has done very good job and I really do enjoy doing business with the company because of her. | 2016-07-15 11:44:50 | #[NAME]!
Please be advised that I was contacted by Chelsea Shaw concerning the management of my advertisement for selling my timeshare on your buyatimeshare.com website. [NAME] was articulate, extremely helpful, most professional, and answered all my questions completely and satisfactorily. I'm assured of some measure of success in this endeavor due to the professionalism of folks like her. | 2016-07-07 16:27:29 | #[NAME]!
I was very pleased with our conversation concerning advertising of my unit. You showed professionalism and an understanding of what I needed when I didn't realize I needed it. Keep up the good work. | 2016-07-07 08:55:14 | #[NAME]!
Yet, one more very positive interaction with BuyATimeshare.com. You are now three for three (Hall of Fame numbers). Mr. [NAME], was courteous, professional ,and quite knowledgeable. He offered help, and gave excellent advice and suggestions on what we should do next to market my property. Kudos to BuyATimeshare, and their excellent staff of professionals. | 2016-07-05 15:41:20 | #[NAME]!
To those in the BUY A TIMESHARE operation. It was a pleasure to speak with Nikki on the phone the other day. She is very knowledgeable of the operation and explained things very well. I felt like I was talking to my granddaughter by her voice and her friendly attitude making sure I understood everything very clearly. Well trained employees like Nichole are what makes companies strong. Reliable, and a comfort to work for and with. | 2016-07-05 10:26:17 | #[NAME]!
I would like to congratulate and recommend Ms [NAME] for the very quick and helpful way she responds to my request for information and other queries I had about my Timeshare week 46 at Orange Lake resorts, Kissimmee, Fl. I also wish to thank your company and [NAME] for the high caliber of service rendered to me at this time of our senior years and declining energies. We appreciate and again say a big THANK YOU. | 2016-07-01 09:03:03 | #[NAME]!
Thank you [NAME] for contacting me and explaining step by step how to access my online account. Thank you for taking the time to show me step by step and being courteous. Really appreciate it. | 2016-06-30 10:26:45 | #[NAME]!
Laurel was very very helpful with my timeshare for sale. It was so nice to speak to a person who knew all about your business. I would be very happy to have laurel on my staff. | 2016-06-30 10:25:23 | #[NAME]!
I spoke to [NAME] today in regards to my new account with your company, he was very knowledgeably and helpful in explaining the way the system works, and was very understanding in my lack of experience in this matter. I felt that I knew more of what I was doing after the phone call. [NAME] did a great job explaining what I should expect and made me feel very comfortable with this company. I'm hoping for good results. | 2016-06-29 16:30:50 | #[NAME]!
My experience with [NAME] was very pleasant and informative. I am pleased that she is so nice and understanding. I can hardly wait to talk to her again. And the initial person I talked to [NAME] was as pleasant to talk to. So far on a scale of one to ten I rate Buyatimeshare a 10 plus. | 2016-06-28 16:03:13 | #[NAME]!
Today, I had the opportunity to speak with your customer service representative Nichole Sukerman about how to manage my timeshare advertisement online. Ms. [NAME] made sure I understood how to review my account occasionally and how to respond back to buyers who were interested in the property. I found her customer service experience with me to be exceptional. Therefore, I would recommend her services to be noted to any of her superiors. It would be nice to have more people working with her experience and patience. | 2016-06-27 08:51:44 | #[NAME]!
This notice of appreciation is sent to convey my gratitude for the excellent service I received today 6/21/16 from [NAME]. Her first call to me was received as I exited a coffee shop so I could not avail the Internet, but she was gracious enough to invite my return call at my convenience. When I called her back I was surprised to hear that same genuine friendliness and willingness to help me through my web site confusion. It was as if I could hear the smile she must have had on her face because speaking with her actually made me feel good. [NAME] expertly guided me through the site, answered my questions and when I apologized for my lack of tech savvy she assured me that she was more than happy to assist me. You have to understand, I'm a retired customer service/retail clerk with 30 yrs of postal experience, I've worked with and witnessed some destructive behavior in "serving the public" but this lady is someone I would dearly love to have worked side by side with. I know she NEVER receives bad reviews so mine is probably just one among many, but I have to thank whoever had the insight to place this beautiful soul in customer service, she is an asset to your company and she is a bright spot in my day. I've thoroughly enjoyed the experience to the extent that I wasn't even sad about the offer on my timeshare being cancelled. Please put me down as one very happy customer and be advised. Please convey my deepest gratitude to [NAME] and if permissible I'd like to send her a card to that effect. With gratitude and all sincerity. Keep The Faith | 2016-06-22 09:18:57 | #[NAME]!
Nichole, It was indeed a pleasure speaking to you this afternoon but more importantly it was most productive. Your help in making my ad more polished with more pizazz will certainly pull in more hits. And your suggestion to focus on my unique deed ownership will really hit home to those who know something about buying and selling timeshares. Overall, I am very happy so far with the service you and your team are providing. | 2016-06-21 10:15:47 | #[NAME]!
I spoke with [NAME] today regarding my ad on your website for the sale of my two timeshares. I can honestly tell you it’s been a long time since I’ve had such a pleasant and time efficient experience with anyone like her! She answered promptly and “reeducated me on navigating the website” for the sake of updating all my information. She spent 35-40 minutes with me which was ‘unhurried and thorough’ in her instruction and directions! You have a very well-spoken and valuable employee in Jessica and hope I have the good fortune to deal with her again in the future! | 2016-06-20 08:42:49 | #[NAME]!
I want to thank the team at Buy a Time Share, especially Laurel Parsons and Debbie Elliot. Not only did the team professionally walk me through the advertisement process they also provided outstanding follow-up / through service. My questions have been promptly answered and advice was provided in cordial and capable manner. Allow me to provide an example. This evening around 5:00 p.m. PST I sent an e-mail to Debbie with a question regarding a "cold call" sale offer I received. Within 45 minutes (8:45 p.m. EST) I received a call from Laurel. Within 30 minutes she completed a due diligence review and provided me valuable input regarding the cold caller. Laurel's input provided the information necessary to make a sound business sales decision. That's service oriented customer service. I would highly recommend that timeshare sellers, buyers & renters seriously consider using the services of Buy a Time Share. I don't want to forget [NAME] - she's great!!!! | 2016-06-16 10:47:45 | #[NAME]!
Thank You! For your great help today in navigating my way around your website. So far I am surprising pleased with this experience and feel I have made an excellent choice in choosing you all to list my timeshare! [NAME] was very helpful as well from my initial conversation. | 2016-06-15 09:01:27 | #[NAME]!
I would like to thank you all for your assistance in selling my timeshare. I would like to give special thanks to Darwin & Natasha for the exceptional service and customer skills to get me through the process. [NAME] was fantastic with the initial contact and basic setup and detailed explanation of what to expect. [NAME] was extra ordinary and exceptional with the request for additional info that was needed to complete the advertisement then walked me through the webpage login. She was very professional and helpful. Great Teamwork. | 2016-06-10 12:46:20 | #[NAME]!
I am sending this note to praise the way Laurel Parsons handle my questions and worked with me. She went above and beyond to take the time in a very pleasant and patient voice to make me very comfortable. I am 79 years old and she made me feel like I was talking to a family member. Without her excellent help I would not have been able to prepare my comments field on my Timeshare ad area. She is a real blessing to your organization. Thank you [NAME]. | 2016-06-10 12:44:28 | #[NAME]!
Again, another excellent experience with BuyATimeshare.com Customer Service Representatives. This time it was with Nikki. Wow, what service! And, the fact that Nikki offered me so much more than my initial inquiry, just saves so much time. You guys (& gals) at BuyATimeshare know how to pick (and train) your staff. It's just a pleasure for me to deal with this level of professionalism, and respect. | 2016-06-10 12:41:44 | #[NAME]!
Thank you for your call this morning. I have dealt in the past with other "Time share sellers" and did not have any results or even a follow up. I felt I was ripped off. It has been a pleasure to work with you and buyatimeshare.com and I appreciate the feedback and the "extra efforts" on my behalf. Your assistance this morning was extremely helpful and I can certainly recommend you to any other individuals that would like to sell their time share interests. From my initial contact up to the present I feel that I have made the best choice in selecting someone to assist me in my sale. | 2016-06-09 14:00:45 | #[NAME]!
I received an email from BuyaTimeshare.com, regarding my recent listing of my timeshare for sale with your company. [NAME] was my sales person. Currently I am satisfied with the service he has provided. Today, 5/18/16, I had the opportunity to speak with a Customer Service Representative, as I had questions regarding my account. I spoke with MS. [NAME]. My decision to make this call paid off in ways that will only aid and assist in a positive and successful business collaboration. Ms. [NAME] is a 'gem', in an industry where sometimes C/S Reps are stressed to the [NAME]. [NAME] took time to go through area's of our business arrangement that I would have never known about. I felt totally comfortable speaking with Ms. [NAME]. She was interested in what I had to say, and there was no doubt in my mind that she was just that, INTERESTED. She was professional, polite, courteous, and very importantly, KNOWLEDGEABLE. It was my pleasure speaking/dealing with your company through Natisha. Please extend my thanks to her for the service(s) she provided to me. | 2016-05-18 14:03:40 | #[NAME]!
Sir/Madam, I had a very pleasant telephone conversation yesterday with Ms. [NAME] re: your company providing assistance to me regarding the sale of my timeshare. While the call was a very professional one Ms. [NAME]'s approach allowed the call to be very informal, casual, and "friendly". My overall impression of her and her representation of your company was very positive. I have asked that any future follow-up calls to me be made by Ms. [NAME]. I hope that request can be accommodated. | 2016-05-18 13:16:34 | #[NAME]!
I have so far been very pleased with all of the staff at Buy a Timeshare and [NAME], you as well really were a very big help to us. I love that you are able to take my ideas and word them in such a way that will make our timeshare have appeal to your audience. I feel confident that with your help we will be able to sell our timeshare to someone who will enjoy it as much as we did. | 2016-05-18 13:08:38 | #[NAME]!
I talked with Danielle yesterday and she was very helpful. She answered all my questions too. She did a terrific job in helping me with my time share ad. Thank you Danielle. | 2016-05-18 13:06:16 | #[NAME]!
Thank you very much for your call on May 4, 2016 concerning my advertisement to sell my timeshare at Plantation Resort. You were very helpful with advice to make my ad more appealing to potential buyers. You provided me many exceptional ideas to improve the results I hope to receive by advertising with your company..Thanks again for your help. | 2016-05-18 13:02:05 | #[NAME]!
I am writing to let you know how great it was to chat with Nicky today about the possible sale of our Time/Share in LV. [NAME] was extremely friendly & helpful & I can only hope I get the chance to chat with her again about our sale property. | 2016-05-18 12:59:50 | #[NAME]!
My recent discussions with the Customer Service representative - Nichole Sukerman were very good. She was very helpful, while being very pleasant and professional. | 2016-05-13 16:57:15 | #[NAME]!
Thank you for contacting us to suggest that we personalize the ad for our timeshare. I especially appreciated your help in leading me through the steps on the website. I can use a computer, but not well, I'm afraid. You were very patient and obviously knowledgeable. That is exactly what I needed. Do you work all night? When I emailed you our changed ad, I was amazed at your nearly immediate response - even though it was well after working hours. It was good to know that you thought the changes improved the ad. We're hoping it works. Thank you for your help. | 2016-05-02 09:13:32 | #[NAME]!
To who it may concern, [NAME] was very helpful in assisting my wife and I through the process of finding a buyer for our timeshare. She answered all of our questions along with giving us valuable advice as to how to proceed with our efforts. Anybody who is lucky enough to talk to her will be rewarded! | 2016-04-28 11:07:47 | #[NAME]!
A young lady named [NAME] spoke with me today and walked through some important steps needed in my journey of selling my timeshare. I am so so glad I chose Buy a Timeshare. She reaffirmed why. She did a follow up with me regarding the status of my unit and reassured me with contact information if I needed it. I even made the remark how refreshing it was to have a reputable company that is not just trying to take my money and run doing this service for me. [NAME] was very positive and reassuring as well as professional. It has been a pleasure to work with her and [NAME]. Thank you again. | 2016-04-21 08:58:47 | #[NAME]!
Earlier today I spoke with Nichole. She was very patient and extremely courteous and helpful. If there were any numbers to score her on customer service -like 1 - 10 - I would give her an "11." | 2016-04-21 08:57:06 | #[NAME]!
Hi Danielle, I enjoyed talking with you as well. Thank you for all of your information and guidance in improving our ad and how to use your site. You were very knowledgeable and professional. I feel that you are there for me if I have any concerns or questions. I tried to write it all down, but I may still have questions. | 2016-04-13 09:20:54 | #[NAME]!
I received a phone call from [NAME] instructing me on how to get around in the ad I have on Buyatimeshare.com. I would like to express my thanks to her and to Buystimeshare.com on her exceptional attitude and knowledge in explaining your system to me and how the ad functions. | 2016-04-08 09:05:04 | #[NAME]!
I most certainly enjoyed my telephone experience with you. You were very patient and understanding when I was unable to grasp a point you were making. We shared a couple of laughs, and I think that is so important to be able to enjoy a sense of humor together. You reassured me when I expressed my fear that I wouldn't be able to remember the procedure if I received an offer, and told me how to cope with that situation. Your manner was really lovely, quietly confident, yet completely understanding of my situation. I have much pleasure in writing this review on your performance, because I considered our telephone discussion to be very professional, as well as warm, friendly, and encouraging. | 2016-04-04 14:45:34 | #[NAME]!
I enjoyed talking to Nichole this morning, because she encouraged me. Her professional demeanor and helpful suggestions were very welcome. These folks are working hard to sell time shares for me and others. Thanks for the system you have set up and for caring people like Nichole. | 2016-04-04 14:42:03 | #[NAME]!
Laurel called earlier this afternoon and gave me an update on our listing - timeshare for sale. She also showed me how to look up the recent activity for our location as well as several other items, like how to update our listing. [NAME] was [NAME] and [NAME] with the various aspects of the Ad and our ability to contact BuyATimeShare.com any time to ask questions and to get answers. Thank You Very Much, Laurel | 2016-04-04 14:40:59 | #[NAME]!
Just a note to let you know that the experience I had with [NAME] several days ago was exceptional! She explained that I had my timeshare on the market for over a month and had no bids on it… She said that if I decided to lower the price that it would move to the top of the list, so I decided to lower my price. She was not forceful just told me how it was.Thanks [NAME] for your help. | 2016-04-04 14:26:21 | #[NAME]!
To whom it may concern, Nichole did an outstanding job and was extremely helpful to me. She was pleasant, knowledgeable, energetic and showed that she really loves what she does and wants the best for her customers. | 2016-03-18 08:27:45 | #[NAME]!
Dear Jesika! Please let me thank you for your assistance in managing my account. At my age your guidance, your knowledge and the courtesy you extended to me was of tremendous help for me. I am so very pleased that I came into contact with "Buy A TIMESHARE,COM" which takes a great worry of my mind as to how I can possibly sell my Unit. I have worked with the public in my profession for 30 years and now, that I am on the other side can honestly say to you that you are an asset to "BUY A TIMESHARE.COM". | 2016-03-16 12:52:08 | #[NAME]!
Hello and good morning I want to say that it was very pleasant speaking with you the other day concerning my advertisement with buy a time share to make sure that all the details were correct. The way you guided me through the company website was so easy because of your expert knowledge of your job. You made me feel comfortable doing this as I'm not very computer savvy I can only say thank you so much for your patience. It was a pleasure to speak with someone with such professionalism. | 2016-03-14 12:06:26 | #[NAME]!
On Feb 28 I spoke with [NAME] . She walked me through the process and was extremely helpful. She was very patient with me as I do not do well on the computer. | 2016-03-11 12:34:19 | #[NAME]!
Dear Ms. [NAME]; Thank you so much for the help you gave and also for being so patient with me. Your instructions were complete and you helped me edit my ad instantly. I look forward to contacting you in the future because I know I'll get the help I need in a professional and timely manner. | 2016-03-11 12:30:36 | #[NAME]!
" HI, Nikki initiated a call to me today. She gave me helpful pointers on how to make my timeshare more appealing to the public. Of course I asked if she would stay on line with me while I attempted to put something on my advertisement page. She was more than willing to do so. She was helpful and polite. She didn't make me feel like I should "rush" to get off the line. I know she had other clients to work with but she was patient with me. My thanks to Nikki. Have a nice day! | 2016-03-11 12:28:15 | #[NAME]!
Recently I had a small issue with my ad. I was inquiring why my ad change was disapproved where upon I was transferred to [NAME] to deal with my issue. Not only did he sort it out immediately but he made some suggestion and changes that improved the look and feel of my ad. He was genuinely concerned that I would leave satisfied with the service he provided. Great customer service! | 2016-03-08 14:46:19 | #[NAME]!
My name is [NAME] and I had the pleasure of speaking to [NAME] this morning. My experience with [NAME] was exceptional. She was very pleasant, knowledgeable and really demonstrated a sense that she really loved her job and really wanted to assist me addressing my concerns. I had a number of issues and she patiently and thoroughly addressed each and every one. I ended my conversation with [NAME] feeling even better about my decision to list my timeshare with Buyatimeshare.com. [NAME] is an exemplary employee! | 2016-02-17 12:50:19 | #[NAME]!
Thanks so much for calling me to assure I understand how to use my log in site at Buy A Timeshare. I thought I understood all the ways to use it, but your helped walk me through it and definitely gave me a full and better understanding of how to use my personal site. I really appreciate your follow up and look forward to your regular and future contacts to offer support and help with the process of selling my timeshare/vacation plan. Your call was unexpected, but most useful. And thanks for your patience with me while getting my computer up and looking at the website. I feel like I am in good hands. | 2016-02-09 14:42:44 | #[NAME]!
I just spoke with Nichole from Buy A Time Share. She was very pleasant and helpful in assisting me in promoting my time share. I was extremely skeptical to use your company. My fears have been alleviated. Your company has been easy to work with and very good at staying in touch with me to promote my ad and get this property sold. I look forward to the call that tells me I have a firm offer! | 2016-02-09 14:36:33 | #[NAME]!
This morning after accessing the (Buy A Time share) web site I had an issue loading the deed to my timeshare which I have contracted with your firm to sale. I called customer services and talked with Nichole. I must say she is [NAME] and provided exceptional customer service. Nichole helped me get my deed to the timeshare loaded the site in a very professional manner. She made a problem /issue turn into just a simple few clicks. People working in customer service such a Nichole are truly a joy to work with and should be an example to the entire customer team. I must thank Nichole for the enjoyable experience I had this morning. | 2016-02-02 14:52:15 | #[NAME]!
Nichole’s suggestion to place our timeshare up for rent to help potential buyers was something that I would have never done. She explained how renting the unit would let buyers see the property. With her help the timeshare is up for rent! Nichole is very knowledgeable on timeshares and is a very pleasant person to work with. You should be very proud of her. I would like to thank her for all the she has done for us. | 2016-01-19 10:38:10 | #[NAME]!
Hi [NAME], Thanks so much for your time today and thank you for featuring our timeshare so that we may sell it more readily. We are definitely motivated to sell and you are in turn motivated to helping us and we do so appreciate your efforts! [NAME], I am pleased to give you an exceptional customer review. It is clear to me that you care about your customers; it shows in the way you follow up with everything that you say will be done. Everything is done so promptly and I love that you help us word our ads to make our sale more appealing. You make this whole experience very pleasant and we are confident that we will find a lucky buyer for the property that we can no longer use. All the best, [NAME] | 2016-01-13 12:00:54 | #[NAME]!
I would like to comment on the outstanding assistance I received today by customer service representative, [NAME]. Her understanding, patience and facilitation significantly helped to address my inquiry and as a result she was able to provide me with an action oriented response. This was terrific customer service and exceeded my expectations. You have my permission to use this publicly. 12/29/2015 | 2015-12-31 12:50:41 | #[NAME]!
[NAME] It was a pleasure speaking with you about my advertisement with you to help my find a buyer for my timeshare. You are very knowledgeable and answered all my questions very well. You provided exceptional service. You have my permission to use this publicly 12/28/2015. | 2015-12-31 12:48:29 | #[NAME]!
Hi, Nichole is fantastic, kind, fast, knowledgeable, great people skills, pleasant speaking voice, and a great rep for you. You may use this info. On your website. 12/15/2015 | 2015-12-17 14:51:58 | #[NAME]!
To whom it may concern: I would like to commend your representative, Ms. [NAME] for her attention to marketing my Wyndham Time Share. She has remained in periodic contact with me as of December 10, 2015. She has very lucidly explained how my Time Share will be marketed and I discussed with her the option of renting out my Time Share while II attempt to sell it. I have every confidence that through Ms. [NAME]'s efforts my Time Share will be sold, as this is my ultimate goal. I once again commend her efforts and am thus far pleased with her performance on my behalf. You have my permission to publish. 12/11/2015 | 2015-12-14 15:53:16 | #[NAME]!
Dear Ms. [NAME], I want to take this opportunity to thank you for the exceptional customer care rendered to me. On the day that I called the company, the representative who helped me previously was not due in the office until Monday. You were very concerned about the questions I had regarding my timeshares, took the time to re-assure me that you/your company was there to help in any way possible to keep me moving forward. You gave a listening ear and responded with knowledgeable answers which in turn gave me ease. You have my permission to use this publicly. 12/11/2015 | 2015-12-11 14:46:10 | #[NAME]!
I wanted to let everyone at BuyATimeshare.com know that I am very pleased with the exceptional customer service I have received from your company. They are all very pleasant, friendly, extremely helpful, informative and patient. I especially enjoyed speaking with [NAME] and [NAME]. They are both awesome to work with. "You have my permission to use this publicly" Thank you very much for your assistance, 12/11/2015 | 2015-12-11 12:42:36 | #[NAME]!
My wife [NAME] and I would like to thank [NAME] for his wonderful service. He walked us through the process of getting additional exposure to sell our time share at Grand Vista in a very professional and timely manner. I'm sure Scott is a great asset to your organization. Thanks again Scott for your help and keep up the good work. You have my permission to use this publicly 12/4/2015 | 2015-12-04 11:52:45 | #[NAME]!
[NAME], Thank you very much for assistance in managing my advertisement with your company to help me find a buyer for my timeshare. You were professional, very knowledgeable and extremely helpful in making me understand the intricate process of selling a timeshare. Thank you very much! You have my permission to use this publicly. 12/3/2015 | 2015-12-03 15:59:47 | #[NAME]!
To whom, I just wanted to let you know [NAME] was very helpful today (11/14/2015) guiding me through your site and making it possible for me to sign in, letting me edit my timeshare sale page. You have my permission to use this publicly. I thank him for the excellent customer support. 11/14/2015 | 2015-11-25 14:58:18 | #[NAME]!
I was recently on the phone with your Customer Service representative, [NAME]. [NAME] provided excellent customer service and was a pleasure to talk with over the phone. She was bright, knowledgeable and tried to offer me advice and help with my Time Share. You have permission to use my review of this outstanding young lady. 11/12/2015 | 2015-11-12 17:16:10 | #[NAME]!
Hello Nikki. Thank you so much for your wonderful help on the phone today. You made the process easy to follow and you even offered to make the changes for me! Yes, I would say that the service you gave me was exceptional and I would recommend you to any other timeshare owner who is seeking to buy a timeshare or find a buyer for their property. It is comforting to know that I have you and your fellow Customer Service agents to help me sell my unit at Smugglers' Notch. Although my late husband [NAME] and I enjoyed our visits very much, I do not wish to continue by myself. Yes, you have my permission to use this publicly. 11/6/2015 | 2015-11-12 17:14:30 | #[NAME]!
I talked to Scott on the phone last week and he walked me thru how to log in to my account. He told me all about Buyatimeshare.com website and walked me through the whole sight. [NAME] was very helpful and very nice. I won't hesitate to call him if I have a question. You have my permission to use this publicly. 11/6/2015 | 2015-11-12 17:12:03 | #[NAME]!
"In a time when lives are so busy one can hardly make a phone call, Buyatimeshare.com makes my life easier! Whenever I call them, they automatically know exactly who I am, referencing me by name, and have already pulled my account up in a matter of seconds. The reason I have the time to write this compliment, is because of the speed in which they were able to help me handle the matter I called about. A big thank you goes out to Buyatimeshare.com for facilitating a team whose primary goal is efficiency - your customer service skills are amazing!" YOU HAVE MY PERMISSION TO USE THIS PUBLICLY! 11/3/2015 | 2015-11-12 17:09:17 | #[NAME]!
My father purchased a timeshare at Festiva, Orlando, Florida. He passed away July 2014 and was only able to use the resort two times. We, his children, were not able to use the resort. We weren't really aware of what he had until he passed away. The staff at Buyatimeshare.com have been so helpful in helping us know what options we have. Three of the staff members who have been helpful have been [NAME], Dallis, & [NAME]. I have appreciated the way they have helped me navigate the web site. They also have called regularly to see if we need any help and just to see how we are feeling about how things are progressing. I have all the confidence that our timeshare will sell because of the help I've been given. You have my permission to use this publicly. 10/28/2015 | 2015-10-29 11:12:11 | #[NAME]!
I called Buy a Timeshare today with several questions regarding the sale of our timeshare property. I was fortunate to speak with a young lady named Dallas, who was very helpful with all of my concerns. She was polite and quite knowledgeable on things I wanted to know. She also gave me additional advice on other ideas that might help find a buyer for our timeshare. Thank you so much to this young lady for a job well done. I will ask for her whenever I call again. LOVED the exceptional service I received today. You have my permission to share the previous sent email entitled Exceptional Service with whomever you need to. 10/27/2015 | 2015-10-27 14:11:11 | #[NAME]!
I was recently called from Customer Service by 'Nichole S' and found her to be very polite and knowledgeable. She answered all of my questions completely and even added much information that I did not even know. She told me everything I needed to do and even offered to help me with some of it. It made it a very pleasant experience and one that was very profitable to me as well. '' YOU HAVE MY PERMISSION TO USE THIS PUBLICLY'' [NAME] | 2015-10-27 11:58:25 | #[NAME]!
Dear Laurel, First of all I wish to express my deep appreciation of the help and support you gave me when I rang Buyatimeshare.com in order to facilitate a more desirable product.I found you friendly, professional and fast in delivering the assistance that I required. I am now following through with your advice. And you most certainly have my permission to use and display this publicly. Thank you very much. 10/25/2015 | 2015-10-27 11:56:14 | #[NAME]!
I have worked with [NAME] with finding a buyer and or a renter for my Timeshare in Cabo San Lucas at Villa del Palmar. She is very knowledgeable and patient with a neophyte in the computer age. She allowed me to follow her directions and achieve the goals we were searching for. She spent time to walk me through the process and when we hit a snag we were able to work around the problem. Having a Macintosh computer presented some problems but she was patient enough to be able to talk me through the problem. Everything worked out satisfactorily. I was very pleased with my interactions and hopefully with the results that I look forward to.You have my permission to use this publicly. 10/21/2015 | 2015-10-27 11:51:55 | #[NAME]!
Yesterday I had no idea where to write the description of my resort. However [NAME] very graciously led me through all the steps thus saving me a great deal of frustration.You have my permission to use this publicly. Thank you very much. 10/20/2015 | 2015-10-27 11:49:29 | #[NAME]!
The conversation I and Nichole had this day was thoroughly delight. She handled every question and gave me more information in a very joyful and professional manner. She was a breath of fresh air. If all the employees are like her I can understand why Buyatimeshare.com is so successful. I would be more than happy to recommend them to anyone interested in selling or buying a timeshare. 10/20/2015 | 2015-10-27 11:47:16 | #[NAME]!
[NAME], We were most impressed with your professionalism and helpfulness as we did a walk through of our account and the website. You were clear, concise, knowledgeable and most important of all, you have a positive and friendly attitude. We enjoyed chatting with you and will no doubt contact you again, should we have questions or need further assistance. Thank you for personifying “Customer Service!” You have our permission to use this publicly. 10/10/2015 | 2015-10-15 13:18:38 | #[NAME]!
[NAME] answered all of my questions and led me through the ad edit most competently. I feel very confident that Buyatimeshare.com will effectively market the units I want to sell. You may use this statement in any manner you may choose. 10/6/2015 | 2015-10-15 13:15:53 | #[NAME]!
It was my pleasure to speak with Dallas Schofield who assisted me in setting up the review on my timeshare at Stormy Point Village in Branson. I am not knowledgeable about computers and she was very patient in walking me through it. She is an asset to your company. Thanks again Dallas. You have my permission to use this "publicly" 10/5/2015 | 2015-10-15 13:03:33 | #[NAME]!
DALLIS ASSISTED ME WITH SOME QUESTIONS ABOUT MY TIME SHARE. I was very pleased with the service I received at no time was I rushed and was treated like a friend. This is rare in today’s world. You have my permission to use this publicly. 9/30/2015 | 2015-10-15 13:01:46 | #[NAME]!
I was very pleased with my conversation regarding my timeshare today. Nichole was very polite and helpful. Thank you for your support. P.S. You do have my permission to publish this email. 9/28/2015 | 2015-10-15 12:58:30 | #[NAME]!
It was a pleasure working with [NAME] today. She was very knowledgeable and friendly. [NAME] was also very patient with me as I'm not the fastest on the computer. Really appreciated her help very much. A real asset to Buyatimeshare. You have my permission to use this publicly. 9/25/2015 | 2015-10-15 12:56:24 | #[NAME]!
I spoke with Ivy Ebanks today when I thought that I would have to leave a message. She was extremely helpful with my account and very pleasant. Thank you for having good personnel. I give permission to use my email publicly. 9/22/2015 | 2015-09-23 11:33:39 | #[NAME]!
Hi Ivy, Thanks for helping me with updating your website so better represent my timeshare that you are selling. I really appreciate it. Ivy was very helpful and knowledgeable. You have my permission to use this publicly. 9/22/2015 | 2015-09-22 16:22:06 | #[NAME]!
I always get what I need when I call. You are very helpful when I have questions or help with my listing. You have my permission to use this publicly. Thank you for your help. Have a great day, 9/18/2015 | 2015-09-18 10:44:33 | #[NAME]!
We recently started advertising our time share with you folks. I was in recent contact with [NAME] who was very helpful in educating me on the website and its various uses. Your contacts have been excellent in their responses and in their information. You have my permission to use this publicly. 9/11/2015 | 2015-09-11 15:35:58 | #[NAME]!
Nichole helped me immensely with reference to our ad. She was very knowledgeable about the sales aspect of our points. Nichole was also very professional and polite. Thanks for having well qualified people to handle our needs. You do have my permission to use my comments. 9/3/2015 | 2015-09-11 13:50:14 | #[NAME]!
Jesika, Thank you for your time and attention today helping manage my timeshare web site. You were very quick to understand my situation, your suggestions were insightful, positive and encouraging. I generally don't like the "buying and selling" experience because generally feel like I don't know what I am doing and someone is going to take advantage of me. You, however were positive and reassuring, giving me the confidence to go get after this thing and get it sold. I felt no pressure from you, I appreciate that. You have my permission to use this publicly 8/31/2015 | 2015-09-11 13:46:51 | #[NAME]!
You have my permission to use this publicly. Your agent [NAME] was very professional and helpful. She answered all my questions and had a great attitude. It was a pleasure to work with her. [NAME] | 2015-08-29 12:07:37 | #[NAME]!
You have my permission to use this publicly. Nichole is a gem and makes up for the technology design of the webpage. She made everything clear, simple and did it in an expeditious manner besides being very courteous pleasant to talk to. 8/19/2015 | 2015-08-26 15:39:04 | #[NAME]!
This review is to indicate that Ms. [NAME] was polite, professional, and informative in placing my non-selling property for rental. She is a credit to your organization. "You have my permission to use this publicly" 8/11/2015 | 2015-08-26 15:36:48 | #[NAME]!
I was speaking with [NAME] from customer service and she explain everything very well. I enjoyed speaking with her and hope I can remember everything. "You have my permission to use this publicly" 8/6/15 | 2015-08-10 12:52:50 | #[NAME]!
To Whom It May Concern, My recent communication with LaLa [NAME] was very helpful. She was able to advise me on how to get my documentation to buyatimeshare.com after having difficulty faxing older documents that the fax machine had trouble reading. LaLa was knowledgeable about my account. She was patient and understanding in dealing with my frustration with the faxing process. Her customer service was exceptional. You have my permission to use any of these statements publicly. 8/6/2015 | 2015-08-10 12:51:21 | #[NAME]!
This is to let you know that I just had an exchange with [NAME], who answered my call when I needed help with an advertisement. I appreciated [NAME]' patience in walking me through how to take my personal ad on my page and put on the resorts page. I also appreciated her talking to me about the price I was charging and directed me to look at other ads to see if I was within the right range and even though she was able to make the change for me, she directed me so that in the future I could make the changes myself. I have appreciated the help and guidance from your customer service department. You have my permission to use this publicly. 8/3/15 | 2015-08-10 12:49:43 | #[NAME]!
Hi there Buyatimeshare.com! Recently I spoke with [NAME] who was very helpful in explaining to me how your website works etc. [NAME] went to a lot of trouble and I was impressed by the way she followed up afterwards. It is really nice when someone treats you that way. A big THANK YOU to [NAME], PS you have my permission to use my comments publicly. 8/1/2015 | 2015-08-10 12:47:47 | #[NAME]!
[NAME]: THANKS FOR ALL YOUR GREAT HELP.YOU MADE MY DECISION TO STAY WITH YOU GUYS.YOU ARE REALLY GOOD AT WHAT YOU DO. THANKS AGAIN. YOU HAVE MY PERMISSION TO USE THIS PUBLICLY 7/29/2015 | 2015-07-31 18:01:52 | #[NAME]!
TRICIA WAS VERY HELPFUL AND POLITE IN HELPING TO CORRECT ALL THE ERRORS/PROBLEMS THAT WERE EXISTING ON MY THREE UNITS. THANKS YOU HAVE MY PERMISSION TO USE THIS PUBLICLY 7/28/2015 | 2015-07-31 17:59:46 | #[NAME]!
Good Morning Buyatimshare.com, Thanks for the phone call this morning. It's only been two weeks since we hired buyatimeshare.com to find a buyer for our timeshare property online. We are so happy and confident that you are able to find a buyer for our timeshare. "You have my permission to use this publicly" The customer representative [NAME] was very friendly, patient and exceptional service. Thanks 7/22/2015 | 2015-07-25 14:28:17 | #[NAME]!
[NAME], So far, I am totally satisfied with the service and attention I have received in wanting to find a buyer for my time share. It was only a week ago that I advertised with you and already I have been contacted, letting me know that here is much activity. You have my permission to use this publicly. Keep up the good work. I should have done this sooner. 7/21/2015 | 2015-07-25 14:24:57 | #[NAME]!
My recent experience with Nichole was pleasant. She explained several things we could consider about our timeshare. You have my permission to share this publicly. She was very nice to talk to. [NAME] | 2015-07-25 14:22:37 | #[NAME]!
I am very pleased with my phone conversation with [NAME] today. She was very pleasant and had all the answers to my questions. As far as phone conversations with customer support this is the best experience I've ever had !! You have my permission to use this email anytime you want to. 7/14/2015 | 2015-07-25 14:19:22 | #[NAME]!
We had the privilege of working with [NAME] in June. She is up-beat, friendly, funny and experienced. She was following up on accounts and came across ours. She wanted us to be able to have the ability to sell and rent our timeshare. We had only agreed to sell! She explained to us the pros of renting too. She gave us time to talk about this decision and called us back at a designated time. She is prompt and thorough. We are hoping our decision will give us more exposure with our timeshare at Polo Towers in Las Vegas. Thank you [NAME] 'Quita! Hope to talk to you again. "You have our permission to use this publicly" 7/8/2015 | 2015-07-25 14:17:47 | #[NAME]!
I thoroughly enjoyed the interactive education re: my ad on your website that I received from LaLa [NAME]. She was patient and very thorough! There was a thunderstorm occurring here during our conversation and the computer was very slow to respond. Ms. [NAME] was very patient and waited until I could follow along and accomplish the task set before me. I would recommend her as a "preferred instructor" for others being introduced to the Buyatimeshare.com process. You may share this comment publicly. 7/6/2015 | 2015-07-25 14:14:49 | #[NAME]!
[NAME] was very helpful in helping me set up my ad for my World Mark Timeshare. He helped me go through the steps when I wanted to make changes in my ad. You have my permission to quote me. 7/4/2015 | 2015-07-25 14:11:55 | #[NAME]!
Today I had the pleasure of speaking with [NAME]. She was excellent in her knowledge of Time Share sale requirements .She has an excellent way of putting customers at ease. This phone call to customer service was the most enjoyable call I have ever had. “You have my permission to use this publicly” 6/24/2015 | 2015-07-01 11:46:56 | #[NAME]!
I was very pleased with LaLa help. She was able to direct me to where I needed to go in order to complete my review and offered to stay on the phone with me while I completed it. You have my permission to use this publicly.Thank you for all her help. 6/18/2015 | 2015-07-01 11:42:26 | #[NAME]!
My conversation with [NAME] in regards to our property advertisement was a nice unexpected update. Thank you for the great customer service." You have my permission to use this publicly. 6/18/2015 | 2015-06-18 11:16:39 | #[NAME]!
[NAME] called today to tell us about writing a review about one of our resorts. She was extremely pleasant and very informative. She explained everything we were supposed to do. I did write a review for Mountain Run at [NAME], MI. I Think Nichole is an asset to your company. You have my permission to use this publicly. 6/17/2015 | 2015-06-18 11:15:00 | #[NAME]!
Was satisfied with the service received from [NAME] on her communication yesterday. She was polite, friendly and helpful. I was happy to learn from her that I could rent our timeshare, and encouraged, as I hadn't have had any action on my ad and have been rather stressed. Her call and helpful advice made me feel more positive. You have my permission to use this publicly. 6/17/2015 | 2015-06-17 12:10:32 | #[NAME]!
Dear Nichole Sukerman: I want to thank you for your call today and helping me to write a review and getting my advertisement at the top of the heap. As I told you one the phone, I spent a lot of money with another Timeshare sales company, and they NEVER called me, and even today, when I call them, I only get canned answers about my property that "it is still being advertised." They never give me any help, and I wasted my money with them. I am very happy with Buyatimeshare.com, because you are proactive and are working on getting me a buyer for my timeshare. You have my permission to publish this comment, because I appreciate all that you are doing for me. 6/16/2015 | 2015-06-17 11:24:53 | #[NAME]!
I had a conversation this morning with Ms. [NAME] about how to view activity on selling or renting my timeshare. She was very cordial with the informative in helping me learn how to go onto your website and see any activity pertaining to my property. It was a very enjoyable conversation. You have my permission to use my comments publicly. 6/16/2015 | 2015-06-16 14:45:26 | #[NAME]!
I have had the opportunity to advertise my timeshare with "Buy A Timeshare" and have spoken to [NAME] and to [NAME]. Both were extremely efficient, courteous and helpful in answering my questions and assisting me in setting up an account and in gathering information. "You have my permission to use these comments in your advertising." 6/16/2015 | 2015-06-16 14:20:53 | #[NAME]!
To Whom It May Concern, I wanted to acknowledge La'Quita from customer service for calling me to talk with me about my time share. I have to say that I am already so impressed with the service that I have received from both the company and customer service. I have also received countless emails from customer service keeping me informed and up to date as well. I can call anytime and talk with someone which is really a bonus.I have tried selling my time share with so many companies that have taken my money and I was never able to get a hold of them again. Needless to say, I was very skeptical when I got the call from your company about selling my time share. The initial conversation with [NAME] was very informative and I felt good about dealing with this company. I am very excited about the fact that I have finally found a legitimate company that cares and really goes above and beyond to see that my needs are met.I thank you for your continued support in selling my time share. Please feel free to use this publicly testimonial. You have my permission to do so. 6/16/2015 | 2015-06-16 12:42:28 | #[NAME]!
[NAME], I just wanted to thank you for going "above and beyond the call of duty" this evening in giving my sale listing a priority status free of charge to me for the next 30 days. As you know, this biennial odd-year resort unit really needs to move this year, in order for the new buyers to use it this year during the boat parade. You have been very attentive and I greatly appreciate it! You have my permission to use my comments publicly. Thank you! 6/11/2015 | 2015-06-13 09:14:46 | #[NAME]!
I was pleased with [NAME] to receive her comments to my inquiry about how to deal with calls from time share sellers trying to get me to act on a contract to sell my time share through their business. Your advice was most appreciated because you clued me on the potential for fraud and other unfavorable aspects dealing with selling timeshares. And thanks also for reminding me to add more information about my time share unit to help those accessing my advertisement. I'll be attending to that detail soon. 6/11/2015 | 2015-06-13 09:13:31 | #[NAME]!
I spoke with [NAME] yesterday, June 9th, in regard to a problem I was having pulling my timeshare up on my computer. I just want to thank her for the outstanding service she gave me. If you need to use this information publicly, for any reason, you have my permission. 6/10/2015 | 2015-06-13 09:11:40 | #[NAME]!
La’Quinta was outstanding! On a 1 to 10 she was ten .......pushing eleven. If she is indicative of your operation, you are running a fine organization. Be well. 6/10/2015 | 2015-06-13 09:10:35 | #[NAME]!
I'd like to write a review of my experience with Mr. [NAME], Customer Care Manager. You have my permission to use this publicly if needed. Couple days ago, I called customer service regarding a refund question. I was told by the rep that a manager would call me back as soon as they were available. Mr. [NAME] called me the same day, not only explained to me and sent me the contract I signed over a year ago in a timely manner, but also set up a phone appointment with me the next day to walk me through my online ad for timeshare resale. Yesterday, Mr. [NAME] called as promised. He spent 45 minutes with me on the phone, patiently helped me to edit my ad to optimize it for search engine. He taught me "hand-by-hand" to add meta keywords, and edit the meta description. He also told me the ways to increase the visibility of my ad. I was impressed by Mr. [NAME]'s professionalism and extensive knowledge. It was very pleasant to work with him. I felt like talking with a friend on the phone.I truly appreciate Mr. [NAME]'s help. Hope the online ad optimization can bring me offers. 6/10/2015 | 2015-06-13 09:08:57 | #[NAME]!
I recently spoke with [NAME] regarding my time share and she was very helpful and knowledgeable about your company and gave me good suggestions to respond and an inquiry on my property. Thanks for hiring such a great employee!Feel free to share my comments publically. 6/10/2015 | 2015-06-13 09:07:07 | #[NAME]!
Good Day Jessica, Thank you for kind assistance a short while ago. I really appreciate your willingness to assist in achieving some measure of success with this ad. It has been with your company for some time. I hope the relevant personnel see this e-mail to you, and they have my permission to use my commendation to you. 6/9/2015 | 2015-06-13 09:05:49 | #[NAME]!
I was very pleased with my recent exchange with [NAME] regarding my accounts. She was most helpful with ideas to increase my visibility to sell or rent my timeshares. She was professional and helpful. She represented your company well. You may use my comments publicly. Thank you 6/8/2015 | 2015-06-13 09:04:25 | #[NAME]!
Scott Thank you so much for your help you were so patient with me thanks again I’m not good with computers, but thanks to your patients we got through the teas. 6/8/2015 | 2015-06-13 09:03:14 | #[NAME]!
I spoke with a fantastic customer agent by the name of [NAME] and she was more than helpful in setting up my account and making doubly sure that I understood everything that was involved. It is so nice to deal with such a dedicated person today. Most agents won’t give you the time of day but I was really impressed with her obvious concern for me understanding the program and making sure I was comfortable with your company and what it does. Keep hiring such terrific help. 6/6/2015 | 2015-06-13 09:01:21 | #[NAME]!
[NAME] was very informative and patient. She sounded positive as to the worthwhileness of her pitch. I look forward to speaking with her again if possible. 6/5/2015 | 2015-06-13 08:59:26 | #[NAME]!
I spoke to Nicky Sukerman on June 4th as I needed help to set up our account. She was extremely friendly, helpful and pleasant. I appreciated this as I am not very proficient on the computer. She was very patient and walked me through the process in a very friendly way. Her voice was happy and sincere. You have my permission to use this information publicly. 6/5/2015 | 2015-06-13 08:58:00 | #[NAME]!
Dear Nichole Thank you so much for your patience, clear explanations, and directives in helping this computer-Illiterate person [me] set up my account with Buyatimeshare.com. People like you, who give good customer service to people like me make life's task's simple, pleasant and much more accurate. Thank You!!! It was a joy working with you and the experience has given me confidence in your company. I was skeptical at first, because other companies did not deliver, but I really believe it will be different this time. Again, a big" thank you". 6/3/2015 | 2015-06-13 08:56:08 | #[NAME]!
To Whom It May Concern, [NAME] contacted me today to update me on the status of my timeshare advertisement. She was very professional, personable, and polite. She helped me through the steps to edit my ad. She informed me that I will receive another update call in about two weeks. I was very pleased with her service. I also appreciate that Buyatimeshare.com provides this update service. 6/3/2015 | 2015-06-13 08:49:54 | #[NAME]!
Dallas was very professional and helpful. She was easy to talk to and wanted me to set up my online account but I haven't had time to do it. She is a very talented young lady and knowledgeable. She gave me permission to write to the company, now if I can rent my Timeshares out I will be satisfied and happy!! 6/3/2015 | 2015-06-13 08:48:10 | #[NAME]!
Dear Mr. [NAME], Thank you for your message re our work together. I am glad that it was a pleasure for you. As I told you on the phone, at my age of 71 I have had many, many experiences with customer service persons, and I found your service to be among the best that I have ever received. To be more specific: I found your service to be far above-and-beyond what one might expect in such a situation. You were extremely courteous, respectful, conscientious, and thorough in answering all of my questions, as well as very patient with me in walking me through the steps we needed to go through to correct the previous misunderstanding as well as the process needed to sign me up with <BuyATimeshare.com> in the way that was appropriate for me and my wife, [NAME]. In addition, when I had some problems re "cookies" and related matters, you even helped me correct those problems and gave me information re how to take care of any such difficulties in the future. Without being effusive, it is no exaggeration to say that, whether you were ever [NAME] or not, to me you demonstrated the best qualities of a Scout: I found you to be trustworthy, helpful, friendly, courteous, kind, and reliable. Finally, you have my permission to use the feedback that I am sharing publicly so please share it with your managers for their review. 6/2/2015 | 2015-06-13 08:45:22 | #[NAME]!
Got a call from your organization today. Your employee DALLAS worked with me to update my advertisement. She was extremely patient with me and worked very hard to get my advertisement just right. I truly appreciated her patience and professionalism. Thank her for her help today. 6/2/2015 | 2015-06-13 08:42:59 | #[NAME]!
I received a call this PM from your company and spoke with an agent of yours by the name of Dallas, I believe her name was. You need to know that she is VERY competent, professional, and most helpful. She was a delight to talk to. 6/2/2015 | 2015-06-02 17:08:47 | #[NAME]!
My sincere appreciation for the assistance on how to open my account to view my advertisements and to be able to make any changes. The agent I spoke with, [NAME] was extremely helpful and reassured me I can call for any additional assistance if needed. You have my permission to use this publicly, it was a pleasure speaking with her. 6/2/2015 | 2015-06-02 17:07:08 | #[NAME]!
Lala was professional, patient and helpful in answering all my questions. I was happy to do business with buyatimeshare.com individual [NAME] as well as Lala. PS: you have my permission to share this publicly 6/2/2015 | 2015-06-02 17:05:56 | #[NAME]!
To Whom it May Concern: I recently had the pleasure of speaking with [NAME] regarding the advertising of my timeshare in Pueblo Bonito Los Cabos and how to navigate the website. She was a delight to deal with and answered all my questions with all the patience in the world, while walking me through the process. She was very knowledgeable and forthcoming with any and all information I required. I do hope that if I need any more interface with your company it will be with Nichole. You have my full permission to use this testament publicly. 6/1/2015 | 2015-06-02 17:04:04 | #[NAME]!
Hi Lala, I would very much like to support you and give you a 5 star review. You were indeed most helpful and patient. Your guidance was essential to me or I would not have been able to complete the different forms. 6/1/2015 | 2015-06-02 17:02:28 | #[NAME]!
On May 30th I called the customer service department to get some direction as to how to fax over the Deed to my Timeshare for your records. I was fortunate enough to get [NAME] on the phone, he was wonderful and gave me all the information that I needed in order to do so. Plus, he was able to answer a couple of more questions that I had regarding the Timeshare process. I found my customer service experience "exceptional"! "You have my permission to use this publicly" 6/1/2015 | 2015-06-02 17:00:46 | #[NAME]!
I spoke to [NAME] this morning and wanted to let you know that she was very helpful. She not only reviewed my ad with me, but helped me edit it and even gave me some tips to help find a buyer quicker. Thanks for the great help [NAME], keep it up. 5/29/2015 | 2015-06-02 16:57:52 | #[NAME]!
To Whom It May Concern: [NAME] was friendly and helpful with setting up my account. She spoke clearly and was easy to understand. I hope to deal with her again. You have my permission to use this publicly. 5/29/2015 | 2015-06-02 16:56:37 | #[NAME]!
I had cause to call your Customer Service today. I was lucky enough to encounter [NAME]. She was efficient pleasant and calm. She quickly responded to my needs. I have nothing but praise for her. 5/29/2015 | 2015-06-02 16:55:32 | #[NAME]!
Hi [NAME], Thank you very much for your call and helped me through my advertisement on your web. You have my permission to use this publicly. 5/29/2015 | 2015-06-02 16:54:34 | #[NAME]!
It was certainly a pleasure talking with Dallas Schofield tonight on the phone. She was very patient with me as I do need some direction on the Internet. As a teacher myself I appreciated the way Dallas did not rush her explanations so that she knew that I completely understood what she was telling me. Her expertise was obvious and I enjoy someone who can easily communicate with others. You have my permission to use this review. 5/28/2015 | 2015-06-02 16:53:00 | #[NAME]!
[NAME] was terrific! I have gotten so tired of the usual "don't care" attitude from almost everyone I deal with every day. Boy, was she different!! She helped me, not only in answering my questions, but also in anticipating what my needs might be and addressing those needs. I am really impressed!! 5/28/2015 You have my permission to use this statement | 2015-06-02 16:51:37 | #[NAME]!
Thank You Dallis for walking me through the process. I appreciate your time and professional approach to achieve my ultimate goal. 5/28/2015 | 2015-06-02 16:50:24 | #[NAME]!
We had a very professional and informative experience setting up our free account in Buyatimeshare with [NAME]. He was very patient and very helpful in giving us directions to managing our advertisements through your online account. He took his time to make sure we followed and did it correctly. He made us feel at ease and did not rush us through the process Thank you [NAME] for your time and expertise on our accounts. "You have my permission to use this publicly". 5/27/2015 | 2015-06-02 16:49:01 | #[NAME]!
The lady that helped me today [NAME] she was so helpful stayed on the phone with me till I figured all this out ,thank you for your patience. 5/27/2015 | 2015-06-02 16:47:30 | #[NAME]!
I spoke with [NAME] for a very long time then, [NAME] for a short time they both had patience and did not change their tone of voice which even though they may have been running out of patience I did not sense it. I gave them some problems about my ad and the refining process on your website. 5/27/2015 | 2015-06-02 16:45:46 | #[NAME]!
Dear [NAME], I would like to thank you.so much for your help this morning. You have been a great help informing me of my account. I feel much better about doing business with your company now. 5/22/2015 | 2015-06-02 16:43:17 | #[NAME]!
Thank you [NAME] for all your help, information and knowledge in my dealings with BuyATimeshare.com. I look forward to working with her for the remainder of the time I will be dealing with Buyatimeshare! 5/20/2015 | 2015-06-02 16:42:08 | #[NAME]!
Hello [NAME], Thank you very much for all your excellent assistance. I could not have filled out the on-line form without your help.Your excellent customer service is very much appreciated. 5/18/2015 | 2015-06-02 16:40:43 | #[NAME]!
Thank you so much [NAME] for the phone conversation, follow up and assistance with our timeshare advertised with you for sale. 5/18/2015 | 2015-06-02 16:39:25 | #[NAME]!
On Friday May 15th I was assisted by Scott in the Tampa Florida office regarding my timeshare at Playa Del Sol in Puerto Vallarta Mexico. He guided me throughout the process of viewing my ad and helping me make changes to it. I want you to know [NAME] was very helpful and patient with me. He was very professional and I feel you have a very valuable employee in your organization. You may also use my name in your correspondence as appropriate. 5/18/2015 | 2015-06-02 16:38:15 | #[NAME]!
I was very impressed when talking with [NAME]. She was very pleasant, knowledgeable & a pleasure to work with on my account. I also have to tell you I feel much better about going with Buy a Timeshare than other companies I've talked with. I was pleasantly surprised with the follow-up I've received & being able to control some of the functions of my ad. There are so many rip-off companies out there so I'm happy to be working with a company that is not all talk and I feel is reliable and will try to sell my timeshare. Thank you. 5/17/2015 | 2015-06-02 16:33:43 | #[NAME]!
Welcome [NAME], It was a pleasure conversing with you in regards to my 3 timeshare accounts as advertised on your website www.buyatimeshare.com . You handled my advertising accounts in a very highly professional and exceptional manner; correcting my ads as we spoke to one another by phone. Your resourceful insight and kind mannerism made my experience with your company a pleasurable one. Now lets get down to business and find buyers for my timeshares through our breath of fresh air in refreshing my advertisements. Thanks again for restoring my faith in the timeshare resell marketplace. Your expertise in customer service is greatly appreciated by my family . Well done! You have my permission to use this publicly. May you enjoy a wonderful weekend with family and 5/15/2015 | 2015-06-02 16:31:46 | #[NAME]!
To whom it may concern: I was feeling a little discouraged yesterday only to have one of your managers assist me in my dilemma. [NAME] lifted my spirit by his ability to offer a solution to my problem. His attitude was remarkable, and he left me with an entirely different attitude. He was very personable, one whom I highly recommend as an asset to the company.You have my permission to use this publicly. [NAME] bless you richly. 5/12/2015 [NAME] | 2015-05-13 12:23:36 | #[NAME]!
The gentleman [NAME] from Buyatimeshare that talk to me about the edit request was very nice and competent. 5/12/2015 | 2015-05-13 12:22:27 | #[NAME]!
I recently had the wonderful experience of talking with [NAME], one of your Customer Service Reps. After multiple phone disconnects on both ends, she was able to help me set up my account very easily. I'm not a computer person, but she was able to walk me through everything, with a lot of patience! Now I feel a lot more confident managing my account. I hope all my contacts with Buyatimeshare go this easily! 5/12/2015 | 2015-05-13 12:20:41 | #[NAME]!
Thanks for all your help [NAME]! You were a great help. As I told you I am old and NOT techie so I took a lot of your time to accomplish this task and you were so patient with me. Thanks again for allowing me to have your name and contact number so I might be able to get back to you as we go forward with this. 5/12/2015 | 2015-05-13 12:18:51 | #[NAME]!
The gentlemen who last helped me. Was very helpful and informative and had good suggestions for me. I think his name was [NAME] | 2015-05-13 12:17:20 | #[NAME]!
I found [NAME] to be most helpful in directing me how best to present my review for sale of my timeshare at the beautiful resort of Los Abrigados in Sedona, Arizona.The clarity of his instructions, the patience dealing with a neophyte on the computer and his friendly manner throughout, were helpful in achieving the goal to getting the best face forward for my timeshare.Thank you very much [NAME]. 5/8/2015 | 2015-05-08 15:03:46 | #[NAME]!
Hi, I had a telephone conversation with Mr. [NAME] and I really do appreciate the call as he explained how this contract to us I couldn't be more happy.I had received an email which I thought had come from your company and it had bogus information which made me decide to cancel our subscription and I am very happy that the backup call from Mr. [NAME] straighten things out. He was extremely polite and very very patient with me so I fully understood the contract. Thank Mr. [NAME] for me and I do appreciate the company he works for. 5/8/2015 | 2015-05-08 15:02:07 | #[NAME]!
[NAME], Thank you so much for your help explaining how to best use the website. I particularly appreciated the information about the analytics and the fact that when I make changes to my ads anyone that has shown an interest in my properties will get an email saying the changes have been made. This is a great tool to bring people back and encourage them to consider my properties again. You answered every question I had in a way that I completely understood. You have my permission to use this publicly. Thanks again for you help. 5/8/2015 | 2015-05-08 15:00:40 | #[NAME]!
Dear Ms. [NAME], Although we have been one of your clients for such a short period of time we would like to thank you for the courteous and professional manor you have conducted business. We were very skeptical of entering into an unknown field such as timeshares. However, you have made the experience a pleasant one up to this point, and we thank you for that.You have our permission to use this publicly. 5/7/2015 | 2015-05-08 14:59:16 | #[NAME]!
You have my permission to use this publicly. My addition to the ad on my timeshare resort. Also the Rep Scott, was extremely helpful with my website. I give him 5 stars. Let's find a buyer for this thing. :-) 5/6/2015 | 2015-05-08 14:57:47 | #[NAME]!
My experience with Buyatimeshare customer service was very helpful, [NAME] the Lady I talked to was very nice and the info she provide for me was very helpful. Thanks 5/6/2015 | 2015-05-08 14:55:56 | #[NAME]!
Thank you for assisting me in setting up this account/review. Your representative was very helpful. 5/6/2015 | 2015-05-08 14:51:06 | #[NAME]!
I would like to personally thank [NAME] for her assistance on your Buyatimeshare.com website. Everyone I have dealt with is very professional, knowledgeable and helpful. Thank you for that. PS: You have my permission to use this comment publicly if you wish. 5/5/2015 | 2015-05-06 12:00:59 | #[NAME]!
I would like to commend your customer service department, particularly [NAME], for helping me to navigate your website and to get the most out of my advertisement with Buyatimeshare.com. She was patient and knowledgeable with me and I appreciate that. It's nice to know I am dealing with such a professional organization. Thanks, PS: You have my permission to use this comment publicly if you wish. 5/5/2015 | 2015-05-05 13:43:38 | #[NAME]!
After receiving a gracious call from Customer Service about the sale of my timeshare, I am happy to write that I truly felt appreciated. The caller was an employee named [NAME] and I was treated with respect. She was kind, courteous and most helpful in discussing the sale of my timeshare. I very much appreciated the time taken and I am certain her advice will play a key part in a successful sale. I look forward to future calls and please know that you have my permission to use this publicly. 5/5/2015 | 2015-05-05 13:13:54 | #[NAME]!
[NAME] did an excellent job of calming our nerves, answering our questions and encouraging us to think that your company will indeed be able to help us find a buyer our timeshare. It was a real pleasure working with [NAME]. 4/29/2015 | 2015-04-30 11:13:42 | #[NAME]!
Dear Mrs. [NAME], I wanted to thank you for the outstanding work of [NAME], one of your account executives. As the former Senior Marketing Manager, North America, for the Polymer Technology Division of Bausch & Lomb, I can assure you I know what excellent customer service is all about. [NAME]'s service has been exemplary from start to finish, and we finally concluded our transaction today. In my opinion, I have never conducted any consumer transaction with a higher level of service than what [NAME] provided. I assume you trained him, so you are to be applauded as well. While advertising a timeshare may not seem like a big deal to many people in the business world, what is a big deal is exceptional customer service that is driven by the professionalism, courtesy, and follow-through demonstrated by [NAME]. If he hasn't been earmarked as a star performer with a super-bright future, he certainly should be. Thanks again for the outstanding service, and feel free to call me directly with any questions about my experience with [NAME]. 4/24/2015 | 2015-04-29 14:07:51 | #[NAME]!
Thanks to [NAME], [NAME] was a big help in getting more info into our ad to help stimulate potential buyers. Keep him on the 'phone. Very professional and knows how to communicate to us non pros. 4/24/2015 | 2015-04-29 14:05:18 | #[NAME]!
It was my pleasure that you contacted me and gave me such good information for opening my account for advertising my timeshare. It's nice to know that there are still helpful people out there. Many thanks Nichole!! 4/23/2015 | 2015-04-24 09:27:50 | #[NAME]!
I recently spoke with Nichole who is in your Customer Service Department. She was very helpful I spent some time with Nichole who assisted me with the route to writing a review. She did a great job and made my day considering my limited experience on my IPad. I can't imagine a better employee to represent your business.. 4/23/2015 | 2015-04-23 16:35:14 | #[NAME]!
[NAME] you were very helpful, patient and caring in your interaction with us. You spurred us to get on the review portion of our timeshare, and hopefully it will get results. 4/22/2015 | 2015-04-23 16:14:05 | #[NAME]!
Thank you Nichole for all of your help in updating my information on my time share. It is always nice when someone does their job and is very cordial while doing it. Keep up the good work. And you have my permission to use this publicly. 4/22/2015 | 2015-04-23 16:12:36 | #[NAME]!
I was very pleased with the help I received from Jessica helping me set up my account. As soon as I finish this email I will log on, change my password and write a description that will hopefully create more interest in my timeshare. 4/22/2015 | 2015-04-23 16:11:32 | #[NAME]!
[NAME] , Thank you first for contacting me about putting my Timeshare in Branson in a Rental status. I appreciated all the information you gave me and your patients with me. I am new to all of this; and you made it an easy process to get it all set-up. You also were very helpful in letting me know how to follow the progress of this Rental Status. Your employer has a very good employee.I hope you have a good day. You have my permission to use this publicly. 4/22/2015 | 2015-04-23 16:10:36 | #[NAME]!
To Whom This May Concern, We had a follow-up call from Nichole Sukerman and were very pleased with her call. She was courteous, helpful, and extremely patient. She walked us through every step as to how to access our account and helped us to see how we could amend our ad anytime. This e-mail information can be used publicly. 4/20/2015 | 2015-04-23 16:09:13 | #[NAME]!
I would like to express the wonderful experience I just had via phone with Nichole in customer service. I am attempting to find a buyer for my time share at Bluegreen. [NAME] is an amazing listener as well as informing me in a clear and decisive way what steps I need to take. Nichole took the time to "bond" with the customer by being reassuring and sensitive to my needs. Nichole is surely an asset to your company. You have my permission to use this publicly. [NAME] 4/17/2015 | 2015-04-23 16:07:26 | #[NAME]!
Hi Jesika, Please forward this to [NAME]. You provided me with the BEST service I have received over the phone in years. Your knowledge and direction has helped me tremendously and I hope I am now able to find a buyer for my timeshare. You were extremely pleasant, patient and extremely helpful. You are the epitome of professionalism. Thank you for everything you helped me with. I truly appreciate it. 4/13/2015 | 2015-04-23 16:05:58 | #[NAME]!
[NAME], I am very pleased with ALL the help you provided for me today. You did an outstanding job and you showed a sincere effort into helping me with my advertisement that I am trying to find a buyer and or renter for. I am very thankful, 4/13/2015 | 2015-04-23 16:03:27 | #[NAME]!
Hello, Ms.[NAME]: Your call was very helpful and in the manner of highest customer satisfaction-to the point, respectful and pleasant. Thank you for your assistance. 4/2/2015 | 2015-04-23 16:01:10 | #[NAME]!
Hello, I have advertised my time share with BuyATimeshare.com for several months, but was not very active in the advertisement it. I called your toll free number and [NAME] who walked me through the process of updating my ad. I have been in customer service for more than 30 years and I can say he did a great job. He was friendly, patient and knowledgeable. 3/31/2015 | 2015-04-23 15:59:32 | #[NAME]!
My compliments to [NAME] for patiently and gracefully guiding me through the process to register with you and to accept the offer on my timeshare that you are advertising for me. This motivates me to advertise 2 of my Hyatt timeshares in Sedona, AZ. As soon as the Key West sale is settled and paid - I would like to initiate an advertisement for my Sedona units. [NAME] represents your company in a professional and intelligent style. She truly is an asset in that she makes the customer feel secure and confident that you are the best. You definitely have my permission to use this publicity. 3/30/2015 | 2015-04-23 15:56:20 | #[NAME]!
Hey, we just signed up with [NAME] to advertise our timeshare to help us find a buyer. I must admit that it was less painful than I had imagined. He is an excellent salesman and has good “phone side” manners. He was able to explain to us two old fogies how the situation works. I feel confident in our business deal and am satisfied with what transpired. I feel he helped us get out of a situation we did not want to be in. Thanks again [NAME], we appreciate your assistance and help. 3/30/2015 | 2015-04-23 15:51:00 | #[NAME]!
Dear Nikki, Thank you for your assistance with setting up my free account. I really appreciate it. You were most helpful. You certainly are an asset to Buyatimeshare.com I look forward to working with you again. 3/28/2015 | 2015-04-23 15:40:29 | #[NAME]!
Dear Buyatimeshare.com, I had a very good experience today talking with [NAME], a customer service manager, concerning our account and ad with BuyATimeshare.com. My wife and I had moved and no longer had access to our account. He was able to update our contact information update our account information, and provided us with some very helpful information concerning our ad, the timeshare we are advertising for sale, and the ownership transfer process. Our conversation was pleasant and very helpful. Thank you [NAME] and Buyatimesharecom! You have my permission to use this publicly. 3/26/2015 | 2015-04-23 15:39:10 | #[NAME]!
Hi [NAME], It was a pleasure talking to you. I find your courtesy and professionalism simply captivating. You so skilfully answered all my questions and dispelled all my apprehensions. I look forward to having a good and profitable relationship with your company. Thank you for all your help in promoting my rental timeshare. 3/24/2015 | 2015-04-23 15:36:36 | #[NAME]!
Hello. Had a wonderful conversion today with one of your employees [NAME]. He was helpful in helping me update my ad # 113286. Put comments that tell you more about Starwoods ( Sheradon ) resort.. Thank you for your help. Hoping a hear from you soon that someone is interested in buying my time share. 3/18/2015 | 2015-04-23 15:35:03 | #[NAME]!
I would like to commend [NAME], on her customer service skills, I had an interaction with [NAME], re; my ad, to sell my timeshare in Nuevo Vallarta. The ad has been active for nine months, without any offers. When I spoke with [NAME], she helped and guided me , to navigate my ad, so that I could make improvements, and hopefully , make it more attractive to potential buyers. She took the time to listen to my concerns, and offered help, to assist me, and ways to improve my ad. [NAME], also advised me , that she would follow up with me, in the next 30 to 45 days. That to me, shows that she does care about the customers, that come to this company for assistance. I do have [NAME]'s permission to use this email publicly. 3/17/2015 | 2015-04-23 15:32:15 | #[NAME]!
To Whom it May Concern: I received a call today from Nichole Sukerman about sending in our [NAME] to be used in the hopeful sale of our timeshare. In speaking with her, I felt that she was knowledgeable about the situation. Also, she was very cordial and polite in discussing my case with me. (This is not always true when dealing with someone on the other end of the line.) However, she was very pleasant to deal with. 3/16/2015 | 2015-04-23 15:29:28 | #[NAME]!
I would like to compliment Customer Service Manager [NAME] for his help in walking me through how to use my time share ad. I can only use one hand and had to put the phone down to type entries to the site. The entire walk through must have taken 20 minutes. [NAME] was patient, gave me great instructions and was very professional during our conversation. I thank him for that and he should be commended for his exceptional service. 3/15/2015 | 2015-04-23 15:28:07 | #[NAME]!
Thank you so much [NAME] for your excellent service by helping me to update our ad and to get us set up to rent our timeshare as well as find a buyer for it. I enjoyed talking to you about personal things as well (your wedding and our daughter's upcoming wedding). So nice to talk to a regular person who really cares about her customers.Take care and hope we get good news about either a buyer or renter. 3/14/2015 | 2015-04-23 15:25:24 | #[NAME]!
To Whom it may concern: I thought that I would take a moment to tell you how pleased I am with the service provided by Cashoutatimesshare.com so far. I see a huge difference in service here that is clear from the eight other time share sales services companies that I have previously paid for and never heard from again. I must admit, I was very slow to advertise my timeshare for sale another time with no success or response. I have gotten a offer already and have produced a counter offer. I love that I get follow up calls. [NAME] has gone out of her way to be helpful and active in closing a sale for me. Unlike the other services which I have previously employed, your staff stays in contact, provides helpful advice, brings offers and did NOT just take my money and run!!!!Further, [NAME],, was polite, intelligent, and helpful in follow up. I have not sold my unit yet but she is truly working on it. "You have my permission to use this publicly if so desired" 3/12/2015 | 2015-04-23 15:23:08 | #[NAME]!
I have had the occasion to interact with your Customer Service personnel several times during the last few weeks as a result of my advertising my time share with your company.In all such instances their response to my queries has been extremely timely and helpful. Even if I sent a four word email, they acknowledged and expressed thanks for my effort. In short, they have represented the buyatimeshare.com company quite well. In particular, [NAME] was most pleasant and helpful and imparted valuable information about my advertisement and account. For example, I learned, from her, details about observing traffic on my ad page, among other things.I look forward to more interactions with the buyatimeshare.com Customer Service staff. P.S. You have my permission to use this publicly. 3/11/2015 | 2015-04-23 15:20:30 | #[NAME]!
To Whom it may concern: I thought that I would take a moment to tell you how pleased I am with the service provided by Buyatimeshare.com so far. I see a huge difference in service that is clear from the eight other time share sales services I have previously paid for and never heard from again. I love that I get follow up calls. I got an offer almost immediately (too low) but it was encouraging. Unlike the other services which I have previously employed, your staff stays in contact, provides helpful advice and did NOT just take my money and run!!!!Further, [NAME], Customer Service Rep, was polite, intelligent, and helpful in follow up. I have not sold my unit yet but I am quite hopeful that this will be sold soon..."you have my permission to use this publicly if so desired" 3/11/2015 | 2015-04-23 15:09:58 | #[NAME]!
Today .I was contacted by your customer service associate, [NAME]. She was extremely pleasant and informative. She helped me establish an online account. Then she walked me through the process so I could view the activity on my account. It's nice to know that your company is keeping in touch with us so we don't feel stranded. Thank you for all of the assistance that I have received thus far. You have my permission to print this commendation publicly. 3/10/2015 | 2015-04-23 15:03:50 | #[NAME]!
I have a timeshare being advertised for sale on your site and today called the 1-800 number regarding my advertisement. I spoke with [NAME] who was most helpful and courteous. She not only was able to satisfactorily answer my questions but edited my advertisement as we were talking as well as having me see to review it. What she did was such an improvement. From my interactions with [NAME], I feel much more confident in having advertised my unit with you. Thank you, [NAME]! 3/9/2015 | 2015-04-23 15:02:00 | #[NAME]!
To put it in a nut shell, I have never but had excellent service both renting or finding a buyer for both of my Disney timeshares, so be advised buyatimshare.com is nothing but professional from top to bottom. Best of [NAME] to your continued success! Very Happy Client! 3/9/2015 | 2015-04-23 14:59:52 | #[NAME]!
I had a very good experience talking to [NAME] about my timeshare. He was very professional and kind and helped me understand info about the service to expect. Thank you. 3/7/2015 | 2015-04-23 14:50:52 | #[NAME]!
Dear [NAME], She was the most patient person I have ever met she help me in every way possible, as I have never done anything like this in my life, and at my age which we will not go into, plus not too familiar with terminology on computers. She deserves the biggest medal you have got, also the biggest pay check possible, considering my English accent and her American accent. It took quite awhile but she did get me through it all. Thank you once again [NAME] I give you permission to publish this if you so desire. 3/7/2015 | 2015-04-23 14:46:42 | #[NAME]!
[NAME],Thank you for taking the time to speak with me yesterday. I do not typically respond to surveys but you provided exceptional customer service. So many times Customer Service Representatives hear a buzzword and transfer a call without listening, or are so "by the book" they can't think outside the box enough to really listen and try to assist a customer. You took time with me, sympathized with my situation while still upholding your company policy. You were thoughtful enough to look for a possible solution to my problem. I haven't had that type of service from a business in a long time. 3/7/2015 | 2015-04-23 14:29:16 | #[NAME]!
[NAME] you are wonderful ..great service.. And thank you for your follow up! I greatly appreciated! 3/6/2015 | 2015-04-23 14:12:55 | #[NAME]!
Hi [NAME], I was very pleased with the way you handled our conversation the other day. I was impressed that I received such a quick follow-up from the customer service department.You assisted me on how to follow through with the e-mail I received with regards to the information needed to verify all the information on the Timeshare I am trying to sell.This being my first time doing this;you made it easier for me and made me feel comfortable asking you my questions.Thank you, and have a good weekend and look forward to speaking with you soon. 3/5/2015 | 2015-04-23 14:11:19 | #[NAME]!
I am publicly grateful (permission given to use this email) to Buyatimeshare's personnel that have provided service to me in an exceptionally professional, helpful, instructively kind manner. [NAME], [NAME], and another lady whose name I did not record, all exhibited support in a very complete fashion. It is comforting to know Buy A Timeshare, Inc is representing my interests. I have no hesitation to refer them and use them on my next timeshare sale as well (I own multiple shares). 3/5/2015 | 2015-04-23 14:08:26 | #[NAME]!
I had the pleasure of dealing with Louis Villeda. [NAME], was most informative, patient and very helpful. He had answers to ALL of my questions, which were many.Lately, calling any customer service department is a touch and go situation. From down right unhelpful and rude, to the exact opposite spectrum, Louis. You may be proud of this gentleman. He is an amazing representative of your company. Well done to your company for recognizing his talents and putting it to such good use.Feel free to use my note for publicity. 3/4/2015 | 2015-04-23 14:05:13 | #[NAME]!
Thanks [NAME] for your help and understanding, on what I was trying to accomplish on presenting my timeshare. As awesome as I wanted it...you helped me get what I needed...your expertise in the area of your field of what you do...says it all. Thanks Again 3/3/2015 | 2015-04-23 14:01:25 | #[NAME]!
To Whom It May Concern, Nichole was very helpful in getting us the information we needed in order to update our ad with your company. Everyone we have worked with there have been fantastic. We will be even happier when we get a buyer. 3/1/2015 | 2015-04-23 14:00:10 | #[NAME]!
Today I called your Customer Service Department because I was concerned that I could not find my timeshare advertisement on your website. I had the pleasure of talking with [NAME], Customer Care Manager. It is a rare find to speak with someone so willing to take the time to help, explain, and answer questions. [NAME] is very professional yet personable. He was able to assist me so that the frustration I felt with the Internet became a laughing matter. He walked me through the process of finding my advertisement on the Internet. He also explained how your system works, and how the sale of my timeshare will be handled. I look forward to doing business with your company when my timeshare sells.You have my permission to use this commendation publicly. 2/28/2015 | 2015-04-23 12:56:59 | #[NAME]!
I am writing this review on my recent business with your company...Ms. [NAME] provided me with excellent service and was extremely professional and helpful....you have my permission to use this review publicly....thank you so much for all your assistance and hope to continue business with your company. 2/27/2015 | 2015-04-23 12:54:49 | #[NAME]!
I received a call from [NAME] the other day and want to tell you of her professional and loyal attitude to my needs of advertising my timeshare. She was very pleasant and detailed and left me with no questions to ask. She did follow up all the items we discussed and I was very pleased to have the opportunity to have her handle my account with BuyaTimeshare.com."You have my permission to use this publicly" 2/24/2015 | 2015-04-23 12:53:24 | #[NAME]!
To Whom It May Concern: Today I had a nice phone conversation with [NAME] regarding my timeshare property advertisement. Ms. [NAME] assisted me with opening an account and also walked me through setting up a review, an advertisement to help and support the sale of my property. She was very helpful and I appreciate her assistance. 2/24/2015 | 2015-04-23 12:51:55 | #[NAME]!
Jesika thanks for being so helpful and patient with me as you navigated me through the on line process. I usually have some difficulty, but not with your help. Now, find me a buyer for my timeshare!!! 2/23/2015 | 2015-04-23 12:50:11 | #[NAME]!
Mr. [NAME], Thank you so much for your help, again.....Your assistance last June, and your assistance this morning, was extremely helpful. Thank you, and keep up the good work. Thanks 2/23/2015 | 2015-04-23 12:48:45 | #[NAME]!
Ms. [NAME] was totally professional in her manner. She stepped through several issues in an efficient way, and answered all my questions courteously and fully. "You have my permission to use this publicly" 2/23/2015 | 2015-04-23 12:47:29 | #[NAME]!
To Whom it May Concern, I would also like to write a review for [NAME], the customer service representative that I have been working with as she has been very helpful and patient with me during this process. She does a great job of making me feel comfortable with the services your company is providing as well as helping me to understand the selling process I'm going through. I appreciate very much how she has treated me as a customer. You have my permission to use this review publicly. 2/20/2015 | 2015-04-23 12:46:19 | #[NAME]!
Nichole Sukerman: I felt your customer service was exceptionally helpful in explaining the details behind “Buyatimeshare.com” and providing tools offered through your service ways to gain the most attention to my time share for sale. Thank you. *You have my permission to use this publicly* 2/20/2015 Most Sincerely, [NAME] | 2015-04-23 12:44:49 | #[NAME]!
We would like to take this opportunity to recommend your agent [NAME] for introducing Buyatimeshare.com to us. He was very patient in explaining the ins and outs of time share sales. We have been using time shares for 25 years but he taught us a lot about the hidden legislation that rules the industry. He also spent some time taking us through the Internet connections that give so much information that we had not seen before. We have already been contacted by your Customer Service Team and feel confident that we will find a buyer for our timeshare. You have our permission to use this publicly. 2/20/2015 | 2015-04-23 12:42:56 | #[NAME]!
We would like to take this opportunity to thank you [NAME] for helping us through the set up of our account. We have been amazed at the service we have received already. Your patience is appreciated. You have our permission to use this publicly. 2/20/2015 | 2015-04-23 12:40:34 | #[NAME]!
I just wanted to write and say, that I find your customer service exceptional. I like your follow up and your review of my property (account) with your representative [NAME]. I look forward to future updates. Thank you again, and you have my permission to use this publicly. 2/19/2015 | 2015-04-23 12:39:10 | #[NAME]!
Buyatimeshare.com has been great in the process of advertising our Timeshare. Today I had a very pleasant & helpful phone call & info by email from [NAME] in Customer Service. Thank you [NAME] for all your help! You have my permission to use this publicly. 2/18/2015 | 2015-04-23 12:37:51 | #[NAME]!
To the Management at Buyatimeshare.com I am pleased to provide you with feedback regarding my experience with [NAME].Who in my estimation is an exceptional customer care professional. Mr. [NAME] was knowledgeable and informative and bent over backwards to make sure that all was handled properly and that all my questions and concerns were addressed. I would highly recommend your organization and the services you provide to anyone due to the quality of service represented by Mr. [NAME]. 2/18/2015 | 2015-04-20 15:45:58 | #[NAME]!
[NAME],I enjoyed the tour you provided for me. I did not realize I had all those gadgets. So far, you all have provided me with current and relevant information to speed the process of selling my unit. I will consider renting the unit soon. Thank you and hopefully, 2/18/2015 | 2015-04-20 15:43:19 | #[NAME]!
I called today to speak to [NAME], but she wasn't in so another agent spoke to me. I had a few concerns about my advertisement, and [NAME] explained exactly what I needed to hear and made me fill at eases. Thank you for being so professional, 2/16/2015 | 2015-04-20 15:41:15 | #[NAME]!
Hello Brandon!Yes, you have our permission to use our statement in regard to your customer service!You were very helpful and pleasant to work with! 2/16/2015 | 2015-04-20 15:39:41 | #[NAME]!
Nichole,It was my pleasure to speak with you .Your knowledge and dedication is impressive, love to deal with a great company that really cares! Even after we paid for the services. Thank You! 2/14/2015 | 2015-04-20 15:38:42 | #[NAME]!
[NAME] was so very helpful during our conversation today. We appreciate her time and effort on our behalf You have my permission to use this publicly. 2/12/2015 | 2015-04-20 15:37:29 | #[NAME]!
Hi,I spoke with [NAME] on 2/6/15 and found him to be very informative and knowledgeable. He was able to help me understand some of the workings of selling a timeshare. He was patient and didn't rush the conversation. If all customer service personnel was like [NAME], people wouldn't get so frustrated. Again, [NAME] went above and beyond the call of duty. 2/11/2015 | 2015-04-20 15:36:34 | #[NAME]!
I was very pleasantly surprised to have my recent phone call answered so timely and courteously by [NAME]. She went the extra mile to make sure my questions were answered. Being on vacation and trying to do business can be very trying in today's world, so again thank you. 2/11/2015 | 2015-04-20 15:23:41 | #[NAME]!
[NAME], I'm writing to let you know that the entire process of renting my Maui Westin Resort weeks could not have gone smoother.Thanks!! "you have my permission to use this publicly" 2/11/2015 | 2015-04-20 15:22:02 | #[NAME]!
Good Morning Patrick:Thank you so much for your valued input this morning with regard to our [NAME] time share. I appreciated your insight. I must tell you that every time we have contacted your company, our experience has been great. Everyone, including you, have been knowledgeable , friendly and professional.You have my permission to use this publicly. 2/11/2015 | 2015-04-20 15:20:01 | #[NAME]!
Dear Ms Sukerman: Thank you for your help with my Condo advertisement. Working with you was a pleasure, usually the condo experience is not too good, but your service was an exceptional. Thank you again, I look forward to talking to you again. 2/11/2015 | 2015-04-20 15:18:06 | #[NAME]!
It was a pleasure talking to your agent [NAME], she was very professional and had a nice way of making me understand to lower the price for a faster activity to a faster sale.Thank you in advance for your attention. 2/10/2015 | 2015-04-20 15:16:22 | #[NAME]!
I have had the opportunity to talk with [NAME], [NAME], and [NAME]. Each were professional, courteous and extremely helpful. I am pleased with the ad I have listed with Buy A Time Share.com as it very complete in the photo display and in the description of resort. | 2015-03-16 16:57:30 | #[NAME]!
[NAME], Nice speaking with you. Thank you for your assistance today. I posted the review on King's Creek as recommended. | 2015-03-16 16:48:42 | #[NAME]!
Hi Just to let you know [NAME] called me and we had a great conversation about selling our timeshare. She has always been very informative and courteous. I really appreciate her taking the time to contact me after we listed with your agency. I will be sending you the information she requested in her email to me. I also registered at your website so I can check on everything. Thank you for sending me the info to do that. I hope the timeshare sells to someone who truly will enjoy it. Thanks | 2015-03-16 16:41:57 | #[NAME]!
I spoke with [NAME] today regarding establishing an account. Ms. [NAME] was very helpful and explained the importance of establishing an account. Thank you. You may use this for public view. | 2015-03-16 16:32:50 | #[NAME]!
In the last few days I have had the need to call [NAME] with questions regarding calls we were receiving to purchase our time share. We questioned whether these were legitimate company's or not. He was very helpful and very patient and kind with our calls for his assistance. You have my permission to use this publicly. | 2015-03-16 16:29:51 | #[NAME]!
[NAME], We'd like to send this performance review on your behalf since you were so helpful in developing our Timeshare AD (ID 109820). Also, your patience to help me step through the process is greatly appreciated. You have our permission to use this publicly. | 2015-03-16 16:28:14 | #[NAME]!
Would like all of you to know that [NAME] was a total help to me today. His professionalism and friendship was very special to me. [NAME] bless [NAME] and all of you for your help. Prayers | 2015-03-16 16:25:29 | #[NAME]!
I just want to thank Buy a Timeshare for the service you provide and especially your representative [NAME] for going above and beyond to get our timeshare on the market. Your great care and service is greatly appreciated! Please feel free to use this for public use. Thank You & God Bless. | 2015-03-16 16:22:41 | #[NAME]!
This person phoned me in my reply to sale my time share he was very helpful and his knowledge of time share business gave me the assurance that his company is better than any other. This is why I am a new client. Thanks [NAME] keep up the good work. | 2015-03-16 16:04:12 | #[NAME]!
It is always a pleasure to speak with your customer service manager [NAME]. Again, he was most helpful!!!! | 2015-03-16 16:02:03 | #[NAME]!
I talked with a fellow this morning at buyatimeshare ([NAME]). He was very helpful with my questions and concerns. Was excellent in helping me. I would highly recommend him for any concerns. | 2015-03-16 16:00:02 | #[NAME]!
I spoke with [NAME], she was very pleasant and answered all my questions. She assured me buy a timeshare.com is continuing to market my property. When we were disconnected she called cell, home phone and left a voice mail before reaching me. She went the extra mile. I give my permission for the email to be made public. | 2015-03-16 15:51:19 | #[NAME]!
I talked to [NAME] about updates to selling my timeshare. She was very helpful in answering my questions. And you have my permission to use this publicly. She assisted me in navigating through the website. Thank You. | 2015-03-16 15:45:36 | #[NAME]!
Hi [NAME], you were a great help today, helping me add a Resort Description to my timeshare page and suggestion making a few changes to price etc to enhance the exposure to my time share. You have my permission to use my email or my description of the resort online or any form. | 2015-03-16 15:42:07 | #[NAME]!
To: Customer Service, BuyATimeshare I received a phone call today from [NAME] today to discuss the progress on my Advertisement 111129. She was very polite and could be clearly understood as she walked me through the online advertisement to explain its contents. I look forward to receiving offers soon. | 2015-03-16 15:04:00 | #[NAME]!
Dear Customer Service team - I just had the pleasure of speaking with [NAME] and he was so very helpful. As a 'senior', I am not very technically adept, but he made the process fairly easy for me. He was Patience Personified! I hope I have the good fortune to talk with him the next time I call. You do have my permission to use this publicly. | 2015-03-16 15:35:34 | #[NAME]!
Please accept my sincere appreciation for all the help and assistance Buy A Timeshare staff have provided me these past few days. I have had a lot of questions about the buying and selling process. All of my calls and emails have been answered in a timely and professional manner. I am very grateful for the patience and consideration that [NAME] and [NAME] have afforded me this week. It is clear your employees care about your clients. The customer service at Buy A Timeshare is the best in the industry! This may be used publicly if you wish. | 2015-03-14 16:50:30 | #[NAME]!
I was extremely pleased with help I received from your colleague [NAME]. She was very polite and well informed. She guided me through the process and helped me with any questions I had. Very satisfied. Thank You | 2015-03-14 16:48:37 | #[NAME]!
[NAME], I'm glad that we spoke yesterday. I can't believe the quick response of 2 rental offers in just 24 hours. I'm hoping that my timeshare will also sell quickly. Thanks for all your help. | 2015-03-14 16:46:40 | #[NAME]!
Hi: I want to let you all know that [NAME] was very helpful and patient with me. Stay with me through all the steps so she could get the information she needed to sell our time share. [NAME] is a type of employee I would hire. She is very professional in her job. Thanks again | 2015-03-14 16:45:29 | #[NAME]!
Wanted to let you know how helpful and caring your representative [NAME] was to me when I recently call your organization. I was very concern about the fact that I had not received any offers to purchase my time share. After discussing the issue with [NAME], we devised a strategy for me to use from this point forward. Hopefully this will result in the sale of my timeshare. | 2015-03-14 16:37:58 | #[NAME]!
I was very pleased for the time [NAME] spent helping me change my account. I have talked to many of your employees and found all of them very professional and friendly. Thanks to all of you. Prayers | 2015-03-14 16:36:15 | #[NAME]!
I would like to thank [NAME] for his exceptional assistance in setting up my account for me. He showed great patience in my inability to type. His ability and expertise walked me right through all the steps and set up a great looking ad. You have my permission to use this email in any promotions you like. Thanks again. | 2015-03-14 15:13:14 | #[NAME]!
Very nice speaking with [NAME] today. Very kind, patient and informative. She helped me get my ad together and walked me thru some steps. I had also previously spoke with a couple other people and they too were very informative and helpful. Yes, you have my permission to advertise the message!! Thanks again. | 2015-03-14 15:08:03 | #[NAME]!
Dear who ever got my last email!! I want to tell you, and everybody that I'm SORRY for going off on you!! I just got told my car window went from a sweet $189 bucks to $645 bucks! To fix! You just happened to be on the end of that!! So please forgive this old man *>)-><\;| Everybody does these emotions these days. So this is my emotion of me winking, smiling, popping a wheelie on my skateboard ! I wish.. I'm dreaming hehe So thanks [NAME].. An again sorry for venting on you! Thanking you in advance. | 2015-03-14 14:58:47 | #[NAME]!
Thank you for the opportunity to speak and deal with [NAME] today, definitely one of the most pleasant experiences I have had with your company. In a stressful period he was able to provide some positive feedback and potentially good news without making promises or committing to any unrealistic events. Thank you and I look forward to Buy A Timeshare being able to deliver the sale of my beach resort. | 2015-03-14 14:47:29 | #[NAME]!
After talking with [NAME], I was able to complete my resort description for my Aruba timeshare. She was very helpful and patient. You may use this review publicly. | 2015-03-14 14:42:15 | #[NAME]!
[NAME] helped me learn the online use today. I appreciate her help. She took time to wait for me to get it all down. | 2015-03-14 14:32:44 | #[NAME]!
[NAME] was a great help to me today. She explained so many things to me that I had not understood before. She took me to your web page and guided me through using it. I can't begin to thank her enough. | 2015-03-14 14:28:54 | #[NAME]!
Thanks so much for all your help [NAME], I am not very good on the computer You were so kind and patience with Me. Thanks again. | 2015-03-14 14:25:13 | #[NAME]!
[NAME] Thank you so much for your help with getting my timeshare listed. You have responded to my request for help promptly and professionally whenever I called. I have worked with another company and they were less than interested in helping after they received the initial listing fee. I am encouraged that this time, with your help, we will find a buyer. Again, thank you for your assistance. You have my permission to use this review publicly. | 2015-03-14 14:22:58 | #[NAME]!
[NAME], I found talking to you today was the best service I've received with Buy a Timeshare - you gave me hope that listing with your company was not a mistake and that I will find a buyer for my property very soon. Thank you for the 'hope' you've given me in this time of struggle in my life. | 2015-03-14 14:21:02 | #[NAME]!
[NAME], I appreciate all the help you give me in the actions my account with you. You where very helpful. | 2015-03-14 14:17:33 | #[NAME]!
Dear Jesika Bolin I am sorry it has taken me so long to write a review of your performance. Christmas plans and vacation have taken up all my time. However, I do want to tell you how much I appreciate your help when we spoke on the phone. You were so patient with me; it was a pleasure to have you "teach" me how to set up my account. You are a great asset to your company. You have my permission to use this review publicly. I look forward to interacting with you in the future. | 2015-03-14 14:14:02 | #[NAME]!
I listed my time share with buyatimeshare not too long ago. Today I was called by [NAME], a customer service representative. She was polite, knowledgeable and encouraging. I am a manager of visitor services at a museum and I know good customer service when I experience it. She gave me information on how to enhance the sale of my time share. You have my permission to use this statement. Thank you | 2015-03-14 14:01:09 | #[NAME]!
"you have my permission to use this publicly" Please see below. I received very prompt, professional and courteous service from the rep [NAME] today. Thank you for all your assistance. | 2015-03-14 13:55:13 | #[NAME]!
To whom it may concern: I am a new customer with your company. Due to a very scary phone call from one of your competitors, my husband and I took some action to halt the process. After talking with [NAME], your customer service agent, we both feel comfortable with proceeding with our contract. [NAME], our first contact with your company, did a wonderful job of setting up everything, initially. We just were frightened by what we heard on the phone; we live in a frightening world…no longer can we depend on honesty and integrity; it’s hard to know the good guys from the bad guys. We very much appreciate the calm attention that was paid to us by Mr. [NAME]; we truly hope that you will be able to sell our timeshares. Thanks you for your efforts on our behalf. Blessings! | 2015-03-13 17:30:42 | #[NAME]!
Excellent customer service from [NAME]. He helped me list our time share -- being sold soon hopefully -- on your rental market. Very helpful interaction and professional as well as quick. PS I used to teach Customer Service training to corporations like Princess Cruises. He's a star! | 2015-03-13 17:27:49 | #[NAME]!
Your customer service representative [NAME] was able to help me post a review about our experience with Festiva Vacations. Also squaring way the fact I have 2 email that enter- change with each other. Thank you for making it easy to do business with you. Let's get this Time share sold!! 1/19/2015 | 2015-03-13 16:28:38 | #[NAME]!
I telephoned in and spoke to [NAME] in Customer Service who confirmed some information about processes and procedures when dealing with my advertisement. My questions were answered and we completed our conversation with me understanding what I needed to do in order to complete the advertisement and respond to inquiries. I was very pleased and would be happy for you to make public my comments. 1/16/2015 | 2015-03-13 16:17:41 | #[NAME]!
[NAME] provided terrific customer service yesterday. 1/16/2015 | 2015-03-13 16:14:05 | #[NAME]!
[NAME], You have my permission to use this memo if you want to."I had some problems filling out the form for my timeshare, and I have to report that [NAME] walked me right through it with no problem. I am not a computer expert and she did not make me feel stupid for having to ask. This is a very positive reflection on your company. Now all we have to do is find the right person to buy it! I sincerely appreciate her help. Thanks." 1/15/2015 | 2015-03-13 15:54:51 | #[NAME]!
[NAME], YOU HAVE MY PERMISSION TO USE THIS PUBLICLY: [NAME], you were very helpful, polite with me, could not ask for any better service. 1/15/2015 | 2015-03-13 15:51:52 | #[NAME]!
Dear [NAME], Thank you very much for assisting me today. You have answered all my questions and took the time to make sure I understood all the services you have to offer. I really appreciate your patience with me. I was actually unaware that you also helped to rent units.I certainly will contact you again should I have the need. You have my permission to use this publicly. 1/15/2015 | 2015-03-13 15:49:02 | #[NAME]!
[NAME] was exceptionally helpful both giving me good advice and updating my ad on the computer. Thank you. 1/15/2015 | 2015-03-13 14:03:07 | #[NAME]!
I SPOKE TODAY WITH ONE OF YOUR SALES MEN AND HE WAS GREAT ANSWERING MY QUESTIONS. I APPRECIATED IS KINDNESS ETC. 1/15/2015 | 2015-03-13 14:01:37 | #[NAME]!
Customer Service: You have my permission to use this publicly. My recent interaction with [NAME] at Customer Service was excellent. She provided the highest quality service. Buyatimeshare.com is fortunate to have her as an employee. 1/15/2015 | 2015-03-13 13:02:54 | #[NAME]!
To whom it may concern, First of all, I give permission to use this note publically so others my read it. Today I had the pleasure of dealing with [NAME]. I had not dealt with your company in years and had only had grief with the last representative I dealt with on numerous occasions. I decided to contact the company again today since I saw an ad on the internet. [NAME] answered my call and spent a great deal of time explaining to me how your company works. He also spent time helping me to set up my account properly. He answered all questions in a professional and friendly manner and did not mind repeating how I do certain operations when I did not understand. Because of [NAME] and the manner in which he dealt with me, I would recommend your company to others. Now I just have to wait for my timeshare to receive an offer however believe [NAME] will help me to do so. I have worked in customer service at Ontario's largest resort for over 20 years I assure you [NAME] is a great representative of your company. Thanks [NAME]!!! 1/14/2015 | 2015-03-13 12:58:28 | #[NAME]!
Hi [NAME]! Thank you very much for helping me to edit my Buyatimeshare.com advertisement through my online account. Had it not been for you, I would have spent many more hours in front of my computer. I was at the point of giving up and leave my advertisement unedited as I was tired doing it all over again with no positive results You have come to my rescue and for this, I would like to thank you most sincerely. The company is fortunate to have you as one of its employees. You are an asset! P.S. You have my permission to use this publicly. 1/13/2015 | 2015-03-13 12:55:54 | #[NAME]!
I have had the pleasure of speaking with [NAME] in reference the advertisement of my WorldMark Timeshare Contract and at all times I found him to be courteous and patient. You have permission to use this publicly. 1/13/2015 | 2015-03-13 12:54:26 | #[NAME]!
While attempting to create my account I received a call from [NAME]. The call couldn’t have been timelier. [NAME] walked me through the process and she answered questions regarding how to manage my account. She was patient even when I had difficulties creating a password and logging in. Thanks [NAME] you have my permission to use this publicly. 1/13/2015 | 2015-03-13 12:52:57 | #[NAME]!
Sorry I delayed responding to you. Thank you for your help and assistance in setting up my advertisement. The delay was due to problems with my computer. Once again, thank you. 1/13/2015 | 2015-03-13 12:50:58 | #[NAME]!
My concerns were addressed by the Customer Services Manager who answered my call. Manager [NAME] 1/12/2015 | 2015-03-13 12:49:41 | #[NAME]!
I just hung up from a very pleasant conversation with [NAME]. He went above & beyond helping me get across what I wanted. I am computer illiterate and he was there to help every step of the way. He didn't leave me high and dry as he could have. He is an excellent employee and instilled a great deal of confidence from me in knowing I have the right company for my business. Thanks to [NAME]!! 1/12/2015 | 2015-03-13 12:48:40 | #[NAME]!
My wife and I wanted to pass on our sincere thanks for the excellent service we recently received from one of your representatives, Mr. [NAME]. We were experiencing some confusion on managing our advertisement, and Mr. [NAME] patiently took us step-by-step through the process. Not only was he exceptionally knowledgeable, but he also provided several creative suggestions on how to make our ad even more interesting and attractive. He seemed to instinctively understand our needs, and dealt with us with professionalism and much appreciated humor. We were very impressed with Mr. [NAME], and in our view, he reflects much credit on Buyatimeshare.com.Thanks much!"You have my permission to use this publicly." 1/11/2015 | 2015-03-13 12:47:01 | #[NAME]!
You have my permission to use this publicly. I had a chat with [NAME] yesterday concerning my time share that I have up to find a buyer. I found her to be very professional and polite. As I had hoped to have had the time share sold by this time, that has not taken place. However, I do hope for that to change in the near future. 1/9/2015 | 2015-03-13 12:45:07 | #[NAME]!
The operator [NAME] who helped me fill out my account was pleasant and most helpful especially since I am computer illiterate. Thanks again for the help and have a great day. You have my permission to publish this. 1/8/2015 | 2015-03-13 12:43:27 | #[NAME]!
Good morning, I wasn't sure where to post this since the link wasn't working. But you have permission to use the following review publicly. [NAME] was a great help in answering all my questions and erasing all of my concerns about my time share. His knowledge and insight in both the time share process; and his company were crucial in allowing me to make the best decisions possible for me and my family. I’m very grateful. 1/8/2015 | 2015-03-13 12:41:44 | #[NAME]!
Thank you for your direction with advertising our timeshare thru your company. You have my permission to use this review publicly. [NAME] was very friendly and informative when I called and assured me that, with time, things should work out in our favor.Thanks again 1/7/2015 | 2015-03-13 12:40:19 | #[NAME]!
Thank you [NAME] for your upbeat answers to my questions and your quick resolution of my issues. Have a great new year. P.S. You have my permission to post this note. Thank you again! 1/7/2015 | 2015-03-13 12:35:49 | #[NAME]!
Hi, it was a pleasure talking to you too [NAME]. You are a breath of fresh air. You made it so easy & I was very comfortable with you & how you work. I am at a bad time in my life & you made it easier to deal with yet, another obstacle in it. I definitely thank you for that. You have my permission to use this publicly. Hopefully I will hear from you soon. 1/7/2015 | 2015-03-13 12:34:30 | #[NAME]!
I just spoke to [NAME] regarding the advertising of our timeshare. He was very understanding of our needs to get this timeshare sold. He explained the selling of timeshares and the present resale prices. He listened to my concerns and offered to help with any problem in the future. [NAME] has been the most professional manager I have talked with from any company. Thank you, [NAME]. 1/7/2015 | 2015-03-13 12:32:39 | #[NAME]!
Thanks [NAME]! You were most helpful! 1/7/2015 | 2015-03-13 12:30:48 | #[NAME]!
Hello [NAME], [NAME] And I would like to thank you for your time and help in advertising our timeshare for rent through your employer " Buy A Timeshare.com." we appreciate anything you can do to help us rent it. Thanks again, 1/6/2015 | 2015-03-13 12:29:44 | #[NAME]!
We would like to thank [NAME] in helping us get our Timeshare out there. We have had our Timeshare on the market for over a year. [NAME] had suggested we rent out the Timeshare so more people will be able to view the Timeshare. His performance was exceptional. You have our permission to post this publicly. 1/6/2015 | 2015-03-13 12:24:47 | #[NAME]!
I have a very enlighten experience with customer service. The assistance was helpful and professional. Rating 1-10, I give my experience a 10 meaning I was very satisfied. 1/5/2015 | 2015-03-13 12:23:34 | #[NAME]!
General Manager, I am most pleased with the professionalism of your personnel including that of [NAME] in customer service and [NAME] in marketing. I look forward to great results with your service. 1/5/2015 | 2015-03-13 12:22:35 | #[NAME]!
This morning, [NAME] in customer service gave me his outstanding professional services and time answering my questions of concern and in making the necessary changes both to my timeshare for sale and rent. I was extremely impressed by his knowledge of the timeshare resale markets. I know most timeshare companies have a bad reputation, and so far, I believe that your company is on the up and up. Going into the future, I only hope that I can say the same and maybe help others make the right decision in their choice to sell or rent their timeshare. Thanks again [NAME], for your time and patience spent with me, 1/5/2015 | 2015-03-13 12:21:35 | #[NAME]!
I contacted Buyatimeshare.com by email on Thursday evening stating I was having difficulty logging into my account. I received a phone call from [NAME] the next morning. Not only was [NAME] polite and courteous, he was very helpful. He told me exactly what to do and if I had difficulty still, not to hesitate to call back. [NAME] also helped me edit my ad for the Jockey Club and suggested I update again in six to eight weeks. I give my permission and also [NAME] gives his to publish any of these comments. Thank you and I hope our timeshare sells with your help. Good job guys! 1/3/2015 | 2015-03-13 12:20:12 | #[NAME]!
Review of Latricia Rivers: returned my call promptly and took time explain several things to me. I appreciated her professionalism and follow up."You have my permission to use this publicly". 1/2/2015 | 2015-03-13 12:18:56 | #[NAME]!
"You have my permission to use this publicly” Ms. [NAME] have been providing regular updates on my advertisement that is on the market to find a buyer. With her fine efforts, this outstanding unit should have new owners by year’s end. Thanks for your "attention to details”, 1/2/2015 | 2015-03-13 12:17:50 | #[NAME]!
I recently subscribed to your service. As with many things, there was a bump or two getting started, mostly due to my own misunderstanding totally minor. So I spoke with [NAME] with whom I shared some phone tag with holidays, etc. [NAME] understood immediately and within a few moments, my advertisement was up and running. I have found everyone to be exceptionally professional and knowledgeable, including [NAME] who originally contacted me. I think this organization may have found the best way to handle the rental/sales of many different timeshares.You may certainly feel free to use this letter as a testimonial for your service. 1/1/2015 | 2015-03-13 12:12:32 | #[NAME]!
Hello [NAME], Thank you for all your effort in helping with the sale of my timeshare. I enjoyed our conversation today about the sale of my timeshare. 11/18/2014 | 2015-03-13 11:41:22 | #[NAME]!
It was a pleasure speaking with [NAME] his help was very informative and very professional. I have to say excellent across the board. Thank you. 11/18/2014 | 2014-12-30 12:56:24 | #[NAME]!
I had the opportunity to be served by [NAME] today in response to my call concerning some aspects of the listing, specifically processing the payment and being able to view the advertisement. I must say [NAME]'s service was exceptional! He was such a professional and very skilled at communicating instructions on setting up and viewing the account. On my ride home I was thinking,how impressed I was with his level of professionalism, and efficiency. This is not what I'm usually thinking about, so it's obvious he made an impression upon me. On a scale of 1 to 10, his service ranks a 10. 11/17/2014 | 2014-12-30 12:44:58 | #[NAME]!
Jesica, I want to thank you for all your help and patience today helping me with the new website. It was nice talking to you. I hope we will have some luck with this timeshare and get a buyer. We have dropped the price a lot since the beginning just trying to remain comparable to the others. Wish us luck. You have permission to post. 11/17/2014 | 2014-12-30 12:43:32 | #[NAME]!
Hi [NAME] Thank you for taking the time to talk with me today. I am very frustrated over the purchase of our timeshare in Hawaii which was done under the influence of ISLAND FEVER and has festered into a unhappy bad decision. Your patience in helping me through the computer screens and finding the sites I was seeking gave me confidence that my wife, [NAME], and I made a right decision today, teaming up with Buy A Timeshare. It's always a happy experience when you talk to someone who cares. You my use any of the above comments for publicity. 11/17/2014 | 2014-12-30 12:18:35 | #[NAME]!
Hi [NAME], Nice talking with you today and thank you for your quick response. Recently I placed an ad with you to sell my timeshare. I have sold it thanks to you and ask that you take down the add you had posted listing my R-Ranch in the mountains property for sale. I had it listed for about 6 mo. and while I was nervous about the time it took to sell it you kept telling me to be patient it will sell. And it did ! Thank everyone at Buyatimeshare.com for the professional way you handled my account. You have my permission to use this publicly. Thanks, 11/17/2014 | 2014-12-30 11:46:18 | #[NAME]!
[NAME], I called today to make a change to our asking price and the customer service representative was very helpful in helping me set up an account where I can manage our account through your web site. I am pleased I can now handle this myself and ad comments to help move the package we have for sale. Thanks for the support and the ability to manage our sale through your web site. 11/17/2014 | 2014-12-30 11:34:38 | #[NAME]!
[NAME] was very helpful in getting my login setup so that I could view my listing. She was courteous and patient with me. You may use this statement. 11/15/2014 | 2014-12-30 11:25:06 | #[NAME]!
Just a short note to let you know that my experience with your customer service rep, [NAME] was exceptional. I really appreciate his patience with my lack of computer knowledge and my computer quirks. My web page is now up and running. Thanks again. 11/15/2014 | 2014-12-30 11:23:32 | #[NAME]!
To whom it may concern I am writing to inform you of the exceptional customer service provided by [NAME]. He has been very helpful and informative in supporting my wife and I with the sale of our timeshare. Although we have not yet had firm offers we are confident we have made the right decision to go with Buy a Timeshare. We have had the customer service department stay with us and have given us good tips and advice. Thanks for your assistance 11/14/2014 | 2014-12-30 11:18:00 | #[NAME]!
It was a pleasure doing business with [NAME] today. He was very professional and polite. If all companies had reps like him we would all benefit. His compassion for my situation was very enlightening, we don't get that much these days. Please acknowledge him for doing a great job. You have my permission to use this publicly. Thanks 11/13/2014 | 2014-12-30 11:11:39 | #[NAME]!
Hello. I called BuyATimeshare.com today regarding my timeshare I have listed for sale. I spoke to [NAME] and he was very helpful to me during this conversation. It was a pleasant conversation as he was very nice and gave me good information that I needed. Kudos to him for a good job helping me today. "You have my permission to use this publicly" 11/13/2014 | 2014-12-30 11:10:23 | #[NAME]!
You have my permission to use this publicly! [NAME] assisted me today on our timeshare sale. He was prompt, courteous and professional in his responses. Thank you [NAME]!! 11/13/2014 | 2014-12-30 11:07:43 | #[NAME]!
The patience that [NAME] showed with my at the computer today was outstanding. The computer is slow and I'm slow but he walked me through setting up my online account. He thoroughly understood my frustration when my computer was slow. I give my permission to use this email. Thank you for helping. 11/13/2014 | 2014-12-30 10:45:30 | #[NAME]!
Thank you [NAME], I appreciate the help setting up the website and finally getting things done 11/13/2014 | 2014-12-30 10:34:12 | #[NAME]!
Working with [NAME] of Buy A Time Share was a great experience, he understood the issues I brought up and help explain them and proceeded to solve the problems. I believe both parties achieved the right deal for each other. Thanks, [NAME]. 11/12/2014 | 2014-12-30 10:30:34 | #[NAME]!
Hi: [NAME] has satisfied me in getting the information correct in order to sell. Hopefully I will sell it. He showed me how the email works etc. He is pleasant and patient with me. Thanks. 11/12/2014 | 2014-12-29 12:33:25 | #[NAME]!
[NAME] was very helpful today regarding our new account and answering my questions. She did an exceptional job and was very patience and understanding. Great for your PR 11/12/2014 | 2014-12-29 12:22:29 | #[NAME]!
[NAME]: Thanks for your help with setting up my on-line account and editing my ad. You did an excellent job guiding me through all of the steps, and I appreciate you taking the time to help me. My ad needed updating in several ways, and I believe much was accomplished. Now if the unit is sold or rented in the near future, that would really be something! 11/12/2014 | 2014-12-29 12:15:42 | #[NAME]!
[NAME], Thank you so much for your assistance with my questions. Sometimes things are just not so easy to understand. You are very professional. I appreciate that. You have my permission to use this publicly. 11/12/2014 | 2014-12-29 10:32:10 | #[NAME]!
Dear [NAME], Thanks so much for helping me manage my advertisement for the sale of my timeshare on the online account. I appreciate your professionalism and patience as you directed me into the correct steps and expained every process for updating my ad and how to edit the description of my timeshare with the best wording and what to emphasize in order to get my timeshare more attention to get it sold. I felt that you had my best interests at heart and made my customer service experience stress and hassle free. Thanks again for your directions and assurance that BUYATIMESHARE is the best company to handle the sale of my WorldMark by Wyndam timeshare. Please know that "you have my permission to use this publicly". [NAME] | 2014-12-29 10:31:08 | #[NAME]!
[NAME], thank you so much for your help today. You were very helpful and patient with me and I greatly appreciate your assistance. 11/10/2014 | 2014-12-29 10:13:08 | #[NAME]!
I spoke with Louis today who was very helpful Many thanks 11/7/2014 | 2014-12-29 10:09:04 | #[NAME]!
Attention: [NAME], Thanks very much for contacting me regarding my time share sales account. I am impressed with the comprehensive description of Westgate Vacation Villas that you wrote for my ad. It presents a more complete picture of the resort and surrounding amenities and makes it much more appealing to the “prospective buyer”. Our conversation this morning gave me confidence in your company’s process of selling my property. You were thorough and concise and you spoke in terms a layman like myself can understand. I appreciate your expertise and your professional manner. Please keep me posted on any progress you experience and let me know if I can do anything else. You have my permission to share this information or use it publicly. 11/7/2014 | 2014-12-29 10:05:56 | #[NAME]!
Dear [NAME], I appreciate your help this afternoon with my ad to sell my timeshare. The information you gave me was valuable in so far as the process of what goes on in buying and selling Timeshares. I found this experience , your knowledge and attitude exceptional. You have my permission to use this publicly. Thank you again for making this a pleasant experience, 11/6/2014 | 2014-12-29 10:02:59 | #[NAME]!
[NAME], Thank you so much for your exceptional service today with my timeshare. You were most cordial in dealing with me and understanding of my bereavement; your condolences for my family were greatly appreciated. I have faxed the copy of the deed as requested and hope to hear from you again soon. 11/6/2014 | 2014-12-29 01:07:00 | #[NAME]!
[NAME], Wow, thank you so much for all your help. I was sitting here feeling a little uneasy about my agreement with BuyTimeShare.com. I wanted to see the online advertisement that was representing my two timeshare point contracts with Diamond International. I needed to get a comfort level with the process. Well, [NAME] answered the phone and he was Wonderful. He walked me thru the login process so that I could see my ads. He also had a few questions about the timeshares and will add it to the listing, if needed. I am so happy I called. PS "you have my permission to use this publicly" 11/6/2014 | 2014-11-26 16:27:05 | #[NAME]!
[NAME] was great, very helpful and informative. 11/5/2014 | 2014-11-26 16:25:19 | #[NAME]!
I would like to report that I spoke to [NAME] today. What a pleasant experience while he patiently walked me through the steps which I required to update my information. Hopefully, if I need any help, I will be able to contact him so that my future experiences may be as great as they were today. 11/5/2014 | 2014-11-26 16:24:16 | #[NAME]!
To whom it may concern. Over the past hour Mr. [NAME], Director of Customer Service worked with us, [NAME] and [NAME] reviewing our account and making changes. We have been waiting since Jan 2014 to receive some positive information about the sale of our property and were very anxious and frustrated when we made the phone call. When we called we did not expect to receive such great service and was pleasantly surprised when Mr. [NAME] answered the call. He was very generous with his time and literally walked us through the entire sale and rental processes and made recommended changes that would assist in the sale of the property and rentals while the property is waiting to be sold. We took advantage of the offers (lowering the asking sale price and paid for the assist in rental). We thank you [NAME] for your time and patience and we look forward to a sale or rental of the property very soon. Your support is very much appreciated. 11/5/2014 | 2014-11-26 15:51:47 | #[NAME]!
I had the pleasure of speaking with [NAME] in customer service today and may I say it is always a great pleasure and a personal heartwarming surprise when I find myself dealing with professional, warm, talented, kind, helpful, respectful, knowledgeable, polite, endearing fellow human beings that also have a sense of humor as well as enjoy what they are doing in their chosen field and can even manage to smile when dealing with not so nice people. The world would be so much better off if we treated others as we, ourselves, our families would appreciate being treated in any situation; being, good/safe or the extreme opposites we just might find ourselves in someday. Please feel free to use/distribute my email to you as you please. Thank you for your ongoing support and please stay happy and healthy. 11/4/2014 | 2014-11-26 15:49:46 | #[NAME]!
Hi [NAME], thank you so much for your kindness and for sharing your knowledge with me today. You were extremely helpful. I felt much better, more informed after our conversation today.I hope to talk to you again in the near future. 11/4/2014 | 2014-11-26 15:46:24 | #[NAME]!
Thank you [NAME] for taking my call today, it was a pleasure speaking to you, you made it very clear to me as to what my next step is towards selling my timeshare, also in saying that you weren't in the least intimidating nor pushy which made me feel very much at ease, “you have my permission to use this publicly" as I feel good customer service should be acknowledged. Once again many thanks for your very personable communication skills. 11/4/2014 | 2014-11-26 15:44:43 | #[NAME]!
Sirs:I wish to comment on the service I have received from your associate, Mr. [NAME].Mr. [NAME] has been extremely friendly and helpful towards me and my wife in our interactions. He has tried to explain the process of the selling of our time-share very well.We could not ask for a more thorough, friendly and helpful person.Our compliments! (You have our permission to use this e-mail on your web-site) 11/2/2014 | 2014-11-13 15:51:21 | #[NAME]!
I had the need to contact your customer service department this morning and talked to [NAME]. I Just wanted you to know that she would be the perfect example of what EVERY customer service should be like. She is courteous, professional and knowledgeable. Congratulations on having such fine people working for you. 11/1/2014 | 2014-11-13 15:48:42 | #[NAME]!
I truly enjoy speaking to [NAME]. He goes all out to assist me and understands how frustrated I am because I am unable to sell my timeshare. I have been with you all for 3 years now and what I admire about him is he takes his time with me and does what he can for me. He does not just dismiss me! Anytime I call I'm going to ask for him. He is the best manager ever! All of the agents I have spoken to are good but since he is the Manager they always suggest I speak to him for more details. [NAME], please continue to work with me until my timeshare is sold. Jan 2015 is approaching and I will be paying my maintenance fee again... 10/31/2014 | 2014-11-13 15:47:18 | #[NAME]!
[NAME] assisted me this morning to get our timeshare information up to a good condition. It was very well done and our thanks to him and all of you for this effort. He was congenial and effective in getting the ad up to speed according to our wishes. The next big step is to do the sale which is largely up to buyers and us and of course any assistance you can provide in any way before and after the agreement for a transaction. 10/30/2014 | 2014-11-13 15:44:12 | #[NAME]!
You have my permission to use this review on my customer experience this morning with [NAME]. I wasn't sure about using "Buy" for selling my timeshare but my confidence level is growing every time I interact with your staff.This morning [NAME] was your shining star.She explained clearly what she wanted to help me with, how the process worked and her role in facilitating my experience.She was right on beautiful job with minimal effort, clear and precise. Thanks for having such professional staff.As I said my confidence is growing. Now get me some offers!I'm sure you will.Thanks. 10/30/20014 | 2014-11-13 15:42:15 | #[NAME]!
I spoke with [NAME] today and received excellent help. I am terrible with computers but he walked me through the procedure with little or no pain. Thanks for the great service. 10/28/2014 | 2014-11-13 15:21:49 | #[NAME]!
I would like to comment on the performance of Karena. She was very helpful in setting up my account. She was not only professional but friendly. I do have her extension and will ask for her whenever I need to call. Please forward this e-mail to her so she will know what an exceptional job she did.Thank you and prayers to all of you. 10/28/2014 | 2014-11-13 15:20:39 | #[NAME]!
I talk to [NAME] today in customer service. He was very helpful in helping me with the decision to put another one of my time shares up for sale. He gave me a lot of information that I could use. 10/28/2014 | 2014-11-13 15:19:29 | #[NAME]!
Just like every time I call, your folks are wonderful to assist us old guys to fix our stuff. This time it was [NAME]. She's a dandy also. Thanks ever so much. 10/28/2014 | 2014-11-13 15:17:05 | #[NAME]!
I spoke with [NAME] regarding updating and making changes to my Divi Village Golf and [NAME] resort in Aruba- timeshare sale. You have my permission to use this publicity. [NAME] was very helpful as I am not too computer savvy. She helped me make changes without any difficulty on my part. She stayed with me the whole time and encouraged my input. It was a very good experience and I will share this experience with friends who may have a timeshare to sell. 10/27/2014 | 2014-11-13 15:15:51 | #[NAME]!
Thank you for helping me and my wife, [NAME] and [NAME] were courteous and patient. They walked me through the process of managing my timeshare listings. You have my permission to use this publicly. 10/24/2014 | 2014-11-13 15:14:05 | #[NAME]!
This email is to express the highly informative and professional service from [NAME]. I've had the opportunity to talk with three representatives from Buy A Time Share. All of my questions and concerns were addressed in a highly professional manner. My wife and I are pleased to have used your organization. Thank you [NAME] for what I considered is rare today in prompt informative customer service. 10/23/2014 | 2014-10-24 12:44:47 | #[NAME]!
[NAME] and [NAME]; I appreciate you helping me with my timeshare advertisements and your cheerful and willing attitude.It’s always good to work with happy professionals who share their knowledge and talents.I give my permission for your company to use this publicly. 10/22/2014 | 2014-10-23 12:54:18 | #[NAME]!
Hi [NAME], Thanks for taking so much time with me today. We spoke for almost an hour and got so much done! I appreciated your helping me navigate my way through the updated website and for being so patient all the while. I look forward to talking to you. 10/22/2014 | 2014-10-22 16:23:51 | #[NAME]!
I would like to take this opportunity to praise [NAME]. He was so kind and patient; but also, very efficient and knowledgeable. He made, what would otherwise be a tremendous chore, not only tolerable but almost fun. If he is an example of the quality of employees you have, I feel I'm in good hands. 10/22/2014 | 2014-10-22 15:29:24 | #[NAME]!
Dear [NAME], I want to thank you so much for being so patient with me in helping to guide me thru the web site. With your help I now understand how to navigate and see how my Resort at Mizner looks to the people that might want to buy or rent my place.You have done a great job, and if I have any other problems I will for sure give you a call. 10/22/2014 | 2014-10-22 15:20:18 | #[NAME]!
Hello, I just talked to [NAME] from Buyatimeshare. He called to update my account and explain to me what was happening with my time share property. He explained that it has been a month since I advertised my property and the activity it has received. He is going to keep me informed as time goes by as to further action that needs to be taken. [NAME] was very kind and informative. It was a pleasure to talk to him. You have my permission to use this publicly, if you desire. I am looking forward to getting results from advertising with Buyatimeshare. 10/21/2014 | 2014-10-22 15:19:06 | #[NAME]!
To whom it may concern: [NAME] helped me today with adding a rental option to my ad as well as adjusting the sale price. He was friendly, knowledgeable and offered advice on my ad. He also added, as I had already seen, that the website was revamped. I have been viewing the hits on my ad report and understand that you are still working on this invaluable tool. I am so glad that all your representatives are readily available to help me. [NAME] was especially helpful today. It is a pleasure doing business with you.You may use these comment publicly. 10/21/2014 | 2014-10-22 15:17:33 | #[NAME]!
I just spoke with Brandon in sales and he was very courteous and helpful in setting up my online account. I found his service to be outstanding! 10/20/2014 | 2014-10-22 15:15:21 | #[NAME]!
[NAME] was very helpful to me in setting up an online account. He was knowledgeable, polite and respectful.You have my permission to use any part of this email publicly. 10/20/2014 | 2014-10-22 15:14:33 | #[NAME]!
Thank you for your help [NAME] you were very knowledgeable about the system and how to make the advertisement be more noticeable.Thanks again 10/17/2014 | 2014-10-22 15:13:35 | #[NAME]!
To whom it may concern, [NAME] was exceptional with assisting in listing my time share for sale. The time commitment on my part was minimal due to her expertise and assistance. I would highly recommend Shayla to assist anyone willing to rent or sell their time share… you have my permission to use this publicly. 10/17/2014 | 2014-10-22 15:12:33 | #[NAME]!
I enjoyed talking with [NAME] and [NAME] the other day about selling my time share with your company. They were very informed and knowledgeable. They walked me through the process effortlessly. Thanks again. 10/17/2014 | 2014-10-22 15:11:30 | #[NAME]!
Today I spoke with customer service representative, [NAME]. He assisted me in setting up an account for our timeshare sale. He was very friendly, patient and accommodating. He gave me exceptional service. You have my permission to use this publicly. 10/16/2014 | 2014-10-22 15:09:48 | #[NAME]!
Thank you [NAME] for being so kind and helping me with the sale of my timeshare. You always answer my questions & are willing to help me with figuring out the ad on the computer. I am not real good on the computer & sometimes I really need help. 10/16/2014 | 2014-10-22 15:08:43 | #[NAME]!
I talked with [NAME] on 10/16/2014 about the new Web Site. Yes, it does need some help. I could not find my advertisements for renting and selling my properties. I also lowered my prices for selling my timeshares in hopes that I will get more responses. [NAME] was truly Amazing with the help and changing on my timeshares. I would also like to thank [NAME], for all the help she did for me when I first set up my account with Buyatimeshare. She worked a couple of days, first, reading through what I had to write up for my 3 different timeshare packages. The people I have worked with are true Professionals. You do have my permission to use this e-mail for publicity if you so choose. 10/16/2014 | 2014-10-22 15:07:22 | #[NAME]!
Hi [NAME], I just want to thank you for the wonderful experience and the confidence I achieved while speaking to you about the sale of my timeshare. You certainly made it easier for me to understand the steps and logistics of this transaction. Buy A Time Share is fortunate to have you as one of their employees. As a matter of fact, I have found that everyone that I have talked to has been quite learned with regards to the business at hand. Thank you so much. 10/15/2014 | 2014-10-22 15:04:47 | #[NAME]!
Dear Buyatimeshare We were unable to set up our online account until we had a phone call from [NAME], who was most helpful & extremely patient. She talked us through step by step until the account was activated. “You have my permission to use this publicly” 10/14/2014 | 2014-10-22 15:03:19 | #[NAME]!
[NAME], I do appreciate the professional manner in which you handled my issue. No need to repeat the issue. We both know what it is. The purpose of this brief message is to express appreciation. I have had such disappointing experiences with customer care services of other companies who claim to be in the industry. Dealing with your company is a refreshing experience. Everything you do seems to me to be according to a high standard protocol. Thanks much for helping me. I feel better after speaking with you. You have my permission to use this publicly. 10/14/2014 | 2014-10-22 15:01:51 | #[NAME]!
I would very much like to thank [NAME] for his courtesy and professional help in assisting me with opening my account with buyatimeshare.com. Thank you again [NAME]. I am ok with using my comments for public distribution. 10/14/2014 | 2014-10-22 14:59:34 | #[NAME]!
Today I called Vacation Property Resales and spoke to [NAME] about my timeshare. She was very polite and helpful. [NAME] walked me through step by step by setting up an account to see results of the progress on selling my timeshare. She explained everything that I needed to know and what to look for on the website. I really appreciated the help with everything. 10/14/2014 | 2014-10-22 14:58:12 | #[NAME]!
I just wanted to let you know that I spoke with [NAME] today in customer service. She was very friendly and helpful! 10/14/2014 | 2014-10-22 14:03:28 | #[NAME]!
I had a delightful time talking to this young lady; she was very helpful in guiding me thru this maze. I appreciate all of her time, and cannot thank her enough. VERY HELPFUL AND PROFFESSIONAL. Thank you [NAME] 10/14/2014 | 2014-10-22 14:02:35 | #[NAME]!
[NAME], I can't thank you enough for the exceptional assistance I received, compliments of your very Professional and Exceptional Service. I would have never figured out how to navigate the new formatting of (Buy A Timeshare) without your Exceptional Assistance. 10/13/2014 | 2014-10-22 14:00:45 | #[NAME]!
I found it necessary to revise my advertisement with Buyatimeshare.com and contacted [NAME] by telephone. I was very pleased with her performance and assistance in navigating your web site. It did not take her long to recognize that I was a bit slow in my typing and computer skills and she did an excellent job of assisting me. With her help I have renewed hope of getting the sale of my Timeshare completed. You have my permission to use this publicly if you desire. 10/13/2014 | 2014-10-22 13:59:36 | #[NAME]!
[NAME], Thanks for your help in answering my question in a complete and professional manner. I appreciate it. You have my permission to use this publicly. 10/13/2014 | 2014-10-22 13:58:09 | #[NAME]!
To whom it may concern: I just want to say that I was so impressed with the service I received from Johanna Arroyo when I called about a concern I had about the selling of my time share. She was most helpful and answered my questions thoroughly. You do have my permission to use this email publicly.Thank You again [NAME]. 10/11/2014 | 2014-10-22 13:57:01 | #[NAME]!
[NAME] was very helpful to me when I had trouble getting around buyatimeshare.com after some changes were made to the web site. She was also a tremendous help in writing a review for my ad. 10/10/2014 | 2014-10-22 13:55:47 | #[NAME]!
To Whom It May Concern, I spoke on the phone with [NAME] today to get some help selling my timeshare. She went above and beyond helping me. She stayed on the line while I was putting in keywords, and descriptions. I really appreciated that it means a lot when you have someone who stays on the line while you’re doing it instead of just telling you what to do and saying goodbye hoping you remember everything.. I have to say that I have not had many people help me the whole way thru so I tell you. [NAME] is a great with customers she was so very nice and so patient with me. I love when I get customer service that is good it makes it all better for me and it makes me feel that someone at your company really wants me to succeed in selling my timeshare so thank you so very much [NAME]. You made my day much better. 10/10/2014 | 2014-10-22 13:53:45 | #[NAME]!
It was a real pleasure speaking with [NAME] this morning. She helped me understand how to navigate your web site which gave me a complete understanding of everything. I really appreciate her help. I would give [NAME] a 10+++ 10/9/2014 | 2014-10-22 13:48:13 | #[NAME]!
[NAME] was so kind, friendly and helpful! I recently started advertising my properties and thus am now anxious to get them sold. [NAME] was able to help me improve my advertisements and give me suggestions and information about the process. I am very grateful for her time and attention and the assistance she gave me. 10/8/2014 | 2014-10-22 13:47:14 | #[NAME]!
[NAME] is awesome you need more like her in the business you have my permission to use publicly. 10/8/2014 | 2014-10-22 13:45:59 | #[NAME]!
I was contacted by [NAME] today about my timeshares which I am trying to sell. She was very helpful and professional. I appreciated her help and guidance today. So far I have had interaction with [NAME] and [NAME] and they are an asset to you company. Thanks for your help, 10/8/2014 | 2014-10-22 13:44:16 | #[NAME]!
I really had fun speaking with [NAME] today and getting my online account set-up. She was so helpful, patient and informative. She answered all my questions and made me feel commfortable. "You have my permission to use this publicly" 10/8/2014 | 2014-10-22 13:43:11 | #[NAME]!
Yesterday I spoke with [NAME] regarding my ad for rental of our property in Fla. He was polite and professional. He was knowledgeable and was very helpful in showing me how I could change wording on my ad. This gave me the confidence in the sincerity of your company, and your willingness to help your patrons. I have found so many companies, once they have my money, don’t have the time or patience to “walk me” through their maze. You have my permission to use this publicly. 10/8/2014 | 2014-10-22 13:41:44 | #[NAME]!
I recently spoke with [NAME] in reference to my timeshare at Vacation Village at Bonaventure. Speaking with [NAME] was a positive experience as he was very helpful and answered all my questions. 10/8/2014 | 2014-10-22 13:39:56 | #[NAME]!
Customer Service, I want to thank you for helping me sell all three of my Marriott timeshares on 30 September 2014. Thanks for your services, 10/8/2014 | 2014-10-22 13:38:23 | #[NAME]!
I enjoyed talking with [NAME] tonight. He was very helpful in helping me update and try to sell my timeshare. Gave very good input and answered all of my questions. 10/7/2014 | 2014-10-22 13:36:17 | #[NAME]!
Thank you very much for a very professional, easy and caring approach by [NAME] in handling our timeshare issues. 10/7/2014 | 2014-10-22 13:32:49 | #[NAME]!
[NAME] was most helpful!!! He took his time to assist me in resolving my questions. You have my permission to use this publicly 10/7/2014 | 2014-10-22 13:08:08 | #[NAME]!
To whom it may concern: Today I was assisted by your customer service representative [NAME] in re-activating my online account & updating the information for the advertisement of my property. She did an excellent job of walking me through the process and gave me some really good pointers along the way which made the ad clearer and more appealing. I appreciate the fact that she showed great patience with me as I struggled at times navigating through the changes I was making to my online account and advertisement. Her experience and professionalism made it easier for me to make the changes than it would have been otherwise. 10/6/2014 | 2014-10-22 13:06:40 | #[NAME]!
[NAME] was wonderful and patient in helping me to adjust my advertisement. She was quick to grasp the issues I give her a big ten. Thanks 10/6/2014 | 2014-10-22 13:04:49 | #[NAME]!
I am sending this e-mail regarding my phone conversation with [NAME] about the sale of our, {my husband [NAME] and my] Time-Share. Ms. [NAME] was very efficient and quickly steered me through the process of setting up our account. She was very aware of my time limits and was very respectful of my situation. She explained the web-site; how to navigate through the site. She offered continued support at any time.[NAME] was excellent and I found this service experience to be excellent to far. You have my permission to use this e-mail publicly. 10/4/2014 | 2014-10-22 12:53:53 | #[NAME]!
I had the pleasure of talking with [NAME] twice in the last couple of days. She is such a pleasant person and so very helpful. She helped me set up my online information and talked me through the process as I am not very good with that kind of stuff. Your company is very lucky to have such a person on their team. Thank you again [NAME]. You have my permission to use this publicly. 10/3/2014 | 2014-10-22 12:51:47 | #[NAME]!
This is to let you know how very pleased and helpful Mr. [NAME] was during our phone conversation today. He went above and beyond to answer our questions clearly and concisely and then some. He also advised us of additional comments that we could put in our AD that we were unaware of. I hope that he will be the one who answers our next phone call should we have any further questions. Please not that you have my permission to use this comment publicly. 10/3/2014 | 2014-10-22 12:50:09 | #[NAME]!
Hello [NAME], It was great speaking with you today regarding my account and by far the nicest, most pleasant interaction a customer could wish for. I would like to compliment you on your phone manner and the excellent support you gave me regarding the advertisement. My questions were answered promptly and I was treated with professionalism and respect. When asked, you explained the selling procedure to me in a clear and concise manner. I have to write and thank you for the absolutely best customer service. I thoroughly enjoyed your friendliness and the laughter we had throughout the call. You have my permission to use this publicly. 10/2/2014 | 2014-10-22 12:48:33 | #[NAME]!
[NAME] was recommended by a good friend of mine. I called and spoke with her, about selling my timeshare. All I can say is [NAME] is WONDERFUL. She explained how the program works and answered all of my questions. On top of that, she has a fantastic personality. I really enjoyed talking with her. If you want any information about selling, renting, etc. a timeshare, I highly recommend that you contact [NAME]. She is the best. You have my permission, to use this publicly. 10/1/2014 | 2014-10-22 12:45:33 | #[NAME]!
I had the pleasure of working on my sale and rental of my timeshare today with [NAME]. He helped me change the price of selling my timeshare and many items in the description. He also helped me list my points with Bluegreen for rent. He walked me carefully through the steps and was extremely courteous and respectful through the whole process. I really was grateful for all of his help. You have my permission to use this publicly. 9/30/2014 | 2014-10-22 12:11:31 | #[NAME]!
Hi [NAME], Thank you so much for your help today. I really appreciate the time you spent and the patience you have shown. It's professionals like you that make dealing with this process less stressful. This is why I choose to do business with BUY A TIME SHARE. Your suggestions were extremely helpful! Mostly I want to say thanks for taking time to discuss those confusing issues and trying to clarify my timeshare company's procedures. You are indeed an exceptional customer service representative. 9/30/2014 | 2014-10-22 12:10:05 | #[NAME]!
Just a note to express my appreciation for the assistance given to me by [NAME] today in helping me manage my advertisement through my online account to sell my time share. He was very pleasant and courteous as well as knowledgeable. It was a pleasure talking to him. Please let him know how much I appreciated it.You have my permission to use my review publicly. 9/30/2014 | 2014-10-22 12:08:54 | #[NAME]!
Just a brief word to say that your customer service representative [NAME] was outstanding in helping me to set up my website and place my ad more effectively! 9/29/2014 | 2014-10-22 12:06:47 | #[NAME]!
[NAME], Yes your service was quiet exceptional and you taught an old gesser a new trick today on the use of the internet thanks. You have my permission to use this publicly. 9/29/2014 | 2014-10-22 12:05:48 | #[NAME]!
You have my permission to use this publicly! I was most impressed and pleased to have the assistance the other day in regards to managing my time share sale information. The woman showed a high degree of professionalism and politeness. Have a great day! 9/26/2014 | 2014-10-22 12:03:49 | #[NAME]!
Today I signed on to my account and then I had some questions. I called and had [NAME] help me. He was very pleasant and knowledgeable and also patient with all of the questions I asked. any years ago I tried to sell my timeshare and was [NAME], so I really appreciated how [NAME] walked me thru the process you have in your company. Looking forward to dealing with all of you! 9/26/2014 | 2014-10-22 12:02:20 | #[NAME]!
I had very good customer service experience, since I am not real computer savvy the lady I spoke with walked me through registration and helped me figure out all the icons and what they meant.I am satisfied with the service. 9/25/2014 | 2014-10-22 12:00:23 | #[NAME]!
[NAME] was very knowledgeable and helped me make helpful up-dates. 9/25/2014 | 2014-10-22 11:59:03 | #[NAME]!
Dear Jennifer, It has been a real pleasure working with you to set up our online account. Your suggestions on how to make our TimeShare more attractive is very encouraging. We look forward to working with you throughout our transaction. Thanks, 9/24/2014 | 2014-10-17 13:38:15 | #[NAME]!
I WOULD LIKE TO THANK [NAME] VAZQUEZ FOR HIS HELP AND ENJOYABLE CONVERSATION! 9/24/2014 | 2014-10-17 13:36:57 | #[NAME]!
Thank you for assisting me in thoroughly understanding the dynamics of my BUYATIMESHARE account. I love the ability to submit reviews of my Vacation Village at Parkway/Orlando, adjust advertising details to effectively attract Buyers and Renters to my property. The beauty of these services is provided at no extra cost to me!!! I would recommend BUYATIMESHARE to all friends thinking of selling/renting their timeshare. I have no doubt that my property will be well marketed and will have a viable buyer soon. Thanks again to [NAME] and BUYATIMESHARE staff. I always feel I am special any time I call whether it is morning, noon or evening! They are definitely on top of the game!!! Keep up the GOOD work and just know—JOB WELL DONE!!! P.S. You have my permission to use the above comments publicly. 9/22/2014 | 2014-10-17 13:35:36 | #[NAME]!
I just want you to know that [NAME] is a keeper and is wonderful every time he calls. You can share this. 9/22/2014 | 2014-10-17 13:33:11 | #[NAME]!
Dear Sir, Last week we had talked with [NAME] about changing the selling price of our time share. He was a source of valuable information and extremely helpful and patient. We enjoyed doing business with him. 9/22/2014 | 2014-10-17 13:31:58 | #[NAME]!
To Whom It May Concern: I would like to tell you that I talked with [NAME] in Customer Service last week. I have been concerned about my timeshares which I recently placed with you to try to sell. I felt much better after talking with him as he gave me some concrete things that I can do to help, such as: writing a review to give personal insights about my timeshares and why I enjoyed them, and placing more pictures on one of them. He was kind, helpful, and very knowledgeable. I also appreciate that he took so much time with me, especially in light of the fact that I'm not very technical. He did not make me feel like we needed to hurry the conversation, and he was very kind and patient about my lack of technical skills. I hope to work with him again. (You have my permission to use this review publicly) 9/21/2014 | 2014-10-17 13:30:42 | #[NAME]!
[NAME], Thank you for thoroughly explaining how to use the customer website. I had tried to use the website prior to your call and your help was very beneficial in giving insight into the different aspects of the web. I look forward to selling my timeshare since my wife and I cannot travel such distances any longer and appreciate your willingness to explain the ins and outs of the website. Thank you. You have my permission to use this publicly. 9/20/2014 | 2014-10-17 13:28:54 | #[NAME]!
I spoke to [NAME] today while trying to get help on selling my timeshare. She was able to answer all of my questions and even gave helpful tips. She was a pleasure to speak to and look forward to giving her a call if I have any more questions.You have my permission to use this publicly. 9/17/2014 | 2014-10-17 13:23:34 | #[NAME]!
JOANNE WAS VERY HELPFUL.SHE EXPLAINED EVERYTHING TO ME. YOU MAY USE MY COMMENTS AS YOU NEED. THANKS 9/17/2014 | 2014-10-17 13:22:02 | #[NAME]!
I would just like to say that I have received great customer service every time I call to ask any questions about our timeshare. I have talked to [NAME] and [NAME] and have been very pleased. You have my permission to use this publicly. 9/17/2014 | 2014-10-17 13:20:24 | #[NAME]!
Thank you very much for your help today [NAME] Your help made me much more confident that you will be able to assist me if needed in the future. Thanks again and all the best. 9/17/2014 | 2014-10-17 13:19:05 | #[NAME]!
I want to thank you very much for all the assistance and cooperation on the walk through on how to use my account. Your professionalism and patience is a big plus for any customer that is not too savvy on the use of the different applications that are on line these days. Again thank you very much for all your help Ms. [NAME], keep the good work. YOU HAVE MY PERMISSION TO USE THIS PUBLICLY. 9/17/2014 | 2014-10-17 13:17:22 | #[NAME]!
I want to take time to thank and recognize the great assistance my wife and I received from customer service starting with [NAME] he guided us through the process which gave us plenty of information he was honest and straightforward with working with us. He understood our situation and did a lot to accommodate us, we thank him. Secondly I'd like to thank and give our praises to [NAME] for being flexible in our situation and going over and beyond to leave us with options to keep our timeshare on the market. That made us very very happy. My wife and I are grateful and will definitely refer your company to friends and family for all their timeshare needs. 9/17/2014 | 2014-10-17 13:16:02 | #[NAME]!
Hello there everybody at Buyatimeshare I Was just talking to [NAME] at your work, and all I can say is what a pleasant, helpful lady she is and the fact that she has a Mustang has nothing to do with it!!!As with [NAME], when I was first talking to you people, they were both more than helpful. Good luck to us all and best wishes.Thanks for your help, best wishes and good health 9/16/20104 | 2014-09-18 22:56:32 | #[NAME]!
Hi [NAME], Thank you for your call. Firstly, some feedback. I found you to be very polite, friendly and helpful and with a sense of humor, which is always refreshing! 9/16/2014 | 2014-09-18 22:55:31 | #[NAME]!
Hi [NAME], I just want to thank you for being so helpful to me this evening as I wanted to make some changes on our listing. It was a pleasure speaking to you and you were very informative. 9/16/2014 | 2014-09-18 22:54:26 | #[NAME]!
I spoke with [NAME] this morning about our recent listing with "Buyatimeshare.com". He was courteous, helpful and able to answer my questions as a new customer. You have my permission to use this publicly. 9/16/2014 | 2014-09-18 22:53:41 | #[NAME]!
Hi, My name is [NAME] and I just want to thank the two people who helped me get my timeshare up and running for sell on the internet. [NAME] and [NAME] answered every question I had- I was on the phone several times and and for a long time- I'm not very computer savvy, they had lots of patience and were able to walk me through every computer "how to" problem I had. Their love and knowledge of their work is very genuine. I appreciated them wholly. If you would like you have my permission to use my letter publicly, they deserve it.....Thank you again. 9/16/2014 | 2014-09-18 22:53:09 | #[NAME]!
I had an opportunity to discuss my time share listing with [NAME] of your customer service department on 9-11-14. I felt a need to write to express my total satisfaction with her assistance. [NAME] went out of her way in reviewing my listing and recommending additions, rewrites, etc. that might increase the frequency of viewings and the likelihood of a sale. She highlighted options of which I had no prior knowledge and assisted me in getting them in place. I was totally pleased with my interaction with her and her attention to my needs. She took time to explain and answer any and all of my questions. I have spoken with numerous staff members who have been satisfactory to work with but found [NAME] to be the absolute best in assisting me and meeting needs I did not even know I had. 9/16/2014 | 2014-09-18 22:52:07 | #[NAME]!
I would also like to thank Amanda, I believe that is her correct name, for all her time explaining the program to me and offering the special. She spent so much time on the phone with me to assure me that your program is legit and explaining my different options. Her warmth, encouragement and friendliness is what sold me on the program. Unfortunately my computer crashed since I've spoken with her and have lost her contact information. I am desperate to sell this program off. I haven't used it and don't want it. I would like to recoup some of the money I've been paying. If I didn't own Timeshare, maybe I would have used the program. Thank you 9/15/2014 | 2014-09-18 22:50:59 | #[NAME]!
I'll tell you what, [NAME] was so helpful and easy to follow and so easy to understand. It was a pleasure talking to her and she is going to call tomorrow to try to figure out a problem with my computer. It just wasn't cooperating for me. She made all the steps so easy. Thanks [NAME]! 9/15/2014 | 2014-09-18 22:49:28 | #[NAME]!
Over the last couple of weeks I have had the pleasure of dealing with [NAME], [NAME], [NAME] and [NAME]. [NAME] helped me set up my account to sell my time share and explained the process to me. He also made sure I got my Advertising Services Contract and that everything in it was correct. [NAME] and [NAME] answered questions I had regarding the site and how to use it. [NAME] walked me through the site and helped me pull up my ad and made sure I was satisfied with everything in it and helped me get familiar with the site and viewing my ad. All four were professional and very patient with me and answered all of my questions. Thanks for all of your help, 9/15/2014 | 2014-09-18 22:47:54 | #[NAME]!
Just a note to let the powers that be in on the scoop. You guys have the best crew of helpers in the world. I have called numerous time with editing problems and your staff have always pulled me out of the fire. On this call I was assisted by [NAME], another dandy. Thank you for providing such helpful, friendly staff. 9/15/2014 | 2014-09-18 22:46:48 | #[NAME]!
I wish to express my gratitude to [NAME] who has been very informative and helpful to me in my efforts to sell my timeshare. 9/15/2014 | 2014-09-18 22:46:07 | #[NAME]!
I just had the pleasure of speaking with 2 people in your office and wanted to let you know how pleased I was with their assistance. First We spoke with [NAME] – he called me back ASAP, but when he did I was driving and could not speak with him. BUT, he called within 5 minutes of the original call to help us with renting out TS – great CS!!!! I called back and then spoke with [NAME] (as [NAME] was not available) she was so helpful. She walked me through the rental of our TS and I then asked her for some suggestions on how to better sell the TS. She was very helpful and very pleasant. I work in customer service and feel that it is VERY important to have a good group of people who are willing to go over and above. Your NH team proved that to me today! Thank you, You have my permission to use this publicly. 9/15/2014 | 2014-09-18 22:45:33 | #[NAME]!
I talk to [NAME]; about my account she helped me sign up and she explained everything to me. She was very knowledgeable and very pleasant and real good to talk to. 9/15/2014 Thank you very much | 2014-09-18 22:44:04 | #[NAME]!
I would like to thank Buyatimeshare for all their help and consulting. They have kept in touch with me from the beginning to answer any questions. I was able to use their web site very easily. They also gave me good advice on what to put on my web site. I am very pleased with Buyatimeshare. Keep up the good work. 9/15/2014 | 2014-09-18 22:43:21 | #[NAME]!
I wish to express my thank you for providing customer service with real people rather than robotic voices and button pushing. [NAME], worked with me patiently and friendly manner as we went through the steps online to complete my account formalization. Please continue your human touch to your customer service. 9/14/2014 | 2014-09-18 21:43:19 | #[NAME]!
I also enjoyed talking with you today Mr. [NAME]. You were very pleasant, helpful, patient and courteous. Thanks for informing me of this advertisement opportunity. I sure hope that it nets a positive outcome. Thanks again. 9/12/2014 | 2014-09-18 21:38:13 | #[NAME]!
[NAME], Good morning out East. I am still amazed with gratitude that you had forward my email of concerns to [NAME], and that he was gracious enough to discount your program fee!!! I enjoyed talking to him as well. THANK YOU! 9/12/2014 | 2014-09-18 21:37:34 | #[NAME]!
Thank you [NAME] for your patience with us to achieve better wording to accelerate the resale or rental of our two timeshares. We thank you for your assistance and look forward to speaking to you in the near future. We found your perseverance and advise very helpful and your knowledge to help establish a better outcome. Would you recommend to prospective customers. 9/12/2014 | 2014-09-18 21:35:58 | #[NAME]!
I do want to comment that [NAME] was very professional and helpful with my questions. 9/11/2014 | 2014-09-18 21:33:24 | #[NAME]!
My experience with [NAME] was very good and she was very pleasant and helpful through our conversation. 9/11/2014 | 2014-09-18 21:29:16 | #[NAME]!
Thank you for your assistance today [NAME]. 9/11/2014 | 2014-09-18 21:27:40 | #[NAME]!
Hi [NAME]. I just want to let you know that I loved your way of working with me today, not only did you do your job but also showed me how to check my ad and encouraged me that we will succeed in the selling and renting of my timeshare. 9/10/2014 | 2014-09-18 21:25:42 | #[NAME]!
I really appreciate [NAME] call today. He very patiently walked me through getting my advertisement set up to get my timeshare sold. I was glad he called. I am excited to sell this unit! 9/10/2014 | 2014-09-18 21:18:01 | #[NAME]!
I Want To Thank [NAME] for helping me set up my online account. I had a lot going on at the time we set up this account. I just forgot to set up the online account. I was just waiting for regular e-mails to come through Thanks again for great costumer service. 9/10/2014 | 2014-09-18 21:15:10 | #[NAME]!
I found [NAME] very easy to talk to and very patient with me, it was nice to speak to someone without pressing a lot of different options to get to a real live person. 9/10/2014 | 2014-09-18 21:07:35 | #[NAME]!
I just want to thank and congratulate [NAME] for the help he provided me in revising my timeshare ad to allow maximum exposure. In addition to his suggestions on the ads content, he spent time with me in creating a variety of SEO content to enable greater opportunity for success. Since becoming affiliated with Buy A Timeshare.com, this is the first time that any staff has provided such effort in helping me to market my timeshare. Kudos to [NAME]. You have permission to use this publicly. 9/9/2014 | 2014-09-18 21:06:43 | #[NAME]!
Att: [NAME] Thank you for your attention and response to my concerns in our phone conversation today. I appreciated your honesty and straightforward, positive attitude. You relieved me of considerable anxiety! You have my permission to share my comments as publicity for BuyATimeshare. 9/9/2014 | 2014-09-18 21:05:13 | #[NAME]!
Thank you [NAME] for the wonderful customer service you provided me today. I appreciate the help you provided me and I will call you back at the end of September to possibly update my price. 9/9/2014 | 2014-09-18 21:04:28 | #[NAME]!
[NAME] gave me excellent service. She explained everything in a clear fashion and gave me very good advice on how to handle the sale and rental of my timeshare. 9/9/2014 | 2014-09-18 21:03:47 | #[NAME]!
[NAME], You were very helpful to us in crafting descriptive statements about our property and our experiences at Westgate Town Center. We appreciate your grasp of the language that's most appropriate for advertising our vacation get-away. Thank you so much for your patience and information about how best we can move forward with this sales process. We're glad to know we can contact you directly should we want to touch base in the future. 9/8/2014 | 2014-09-18 21:02:58 | #[NAME]!
To Whom it May Concern: I am writing to compliment Ms. [NAME] for the expeditious and professional way in which she handled my recent query. I’m sure that the follow-up to my situation will be equally professionally conducted. [NAME] is a pleasant and convivial representative for your organization and you should be commended for having her as a member of your staff.. I hope that she will be successful in fulfilling my needs and disposing of this timeshare. I am confident in the work of [NAME] and [NAME]. 9/8/2014 | 2014-09-18 21:01:46 | #[NAME]!
I just hung up with [NAME] and I wanted to let you know that she was extremely helpful in helping me with writing my review for my timeshare that is currently on the market. She was able to guide me through the procedure and stayed with me until we were finished. I wrote the review and she was there to guide me. Thank you [NAME], you were a great help. 9/8/2014 | 2014-09-18 20:59:05 | #[NAME]!
To whom It May Concern:You have my permission to use this publicly.Patrick & Brandon were very nice to speak with and answered my questions, I needed answered.They are both very kind and we appreciate that. We look forward to speaking with them again sometime. 9/5/2014 Thank You! | 2014-09-18 20:58:07 | #[NAME]!
Excellent Help today with [NAME]! Thanks for informing me and motivating me to make my pricing and ad more attractive to potential buyers 9/5/2014 | 2014-09-18 20:56:59 | #[NAME]!
To the management of Buyatimeshare.com I [NAME] would like to THANK [NAME] for doing a very great job in assisting me through a process which would have been devastating to me and my family. [NAME] gave me an ear full of information that made me settle down because I was in a panic. I know now that Buyatimeshare.com has my best interest. As a client I would like to bring to your attention the good work [NAME] has done for me and my Family and to recognize her for a job well done Professionally. Thank you [NAME] from the Haole Family. Aloha 9/4/2014 | 2014-09-18 20:55:14 | #[NAME]!
I received a telephone message today of which I could only make out the call back number. When I did call back to find out the nature of the call, I was met with the delightful [NAME]. She took me by the hand and patiently and politely led me through the various steps I needed to go through to finish/complete the paperwork necessary to help you help me sell my timeshare. She is, very knowledgeable, personable and competent. I feel very comfortable about the professionalism of the people working to help get my timeshare sold. Still keeping my fingers crossed! 9/4/2014 | 2014-09-17 16:00:24 | #[NAME]!
I would like to thank [NAME] for her assistance with updating my ad for the sale of my timeshare!! I am hoping that this will help me in the sale of my timeshare. Once again Jesika thank you and keep up the good work! 9/4/2014 | 2014-09-17 15:58:45 | #[NAME]!
I just want to tell you how helpful [NAME] was today. She pointed out additional ways to help market our timeshare and added several statements to our page that could get someone’s attention and a possible buyer. She’s a KEEPER. 9/4/2014 | 2014-09-17 15:57:12 | #[NAME]!
[NAME],You have my permission to use this publicly.It was great working with you today developing a concise and professional program to develop this extraordinary property. Your attention to detail and professionalism was extraordinary but more importantly you recognized the true heart and soul of this project, from working with me on pricing to the development of the sale of this timeshare, from your understanding of the water quality to the wild game and numerous amenities set forth. I am confident that after seeing your first draft we will be able to develop a very solid and extremely salable timeshare. Thank you so very much for your kind attention to this matter. I am looking forward to your first draft! 9/3/2014 | 2014-09-17 15:46:16 | #[NAME]!
Hello-I wanted to say [NAME] helped me today and I give her an A+ on customer service. Very friendly!! 9/3/2014 | 2014-09-17 15:44:42 | #[NAME]!
[NAME],It was a pleasure speaking with you today. Your pleasant attitude and helpfulness was greatly appreciated.Thank you, 9/3/2014 | 2014-09-17 15:43:37 | #[NAME]!
To whom it may concern: I talked to [NAME] today and she had a lot of patience with me to set up my account. She was very nice professional and explained to me what I should do. Sometimes it takes me a while to work on my computer. She didn't rush me at all. Thank you [NAME] for everything you did for me. 9/3/2014 | 2014-09-17 15:42:12 | #[NAME]!
I wish to express the wonderful experience I had with your customer service representative [NAME], she was very informative and helped me set up my on line account. 9/3/2014 | 2014-09-17 15:40:52 | #[NAME]!
I contacted Buyatimeshare today and spoke with [NAME] regarding my timeshare at [NAME] that I have advertised with you. I wanted to let you know that she was a pleasant and very helpful representative and took care of all my questions and requests. You are fortunate to have her on your team! 9/3/2014 | 2014-09-17 15:38:31 | #[NAME]!
Thank you [NAME] for the update on my account, you were very helpful. I appreciate all the info and I am looking forward to receiving offers against my property. 9/3/2014 | 2014-09-17 15:36:45 | #[NAME]!
I am glad to recommend [NAME] for his assistance in helping me file reviews for two time shares this morning. His instructions were clear. He was friendly. I got real satisfaction from being able to finish the submission. With every good wish. 9/2/2014 | 2014-09-17 15:35:19 | #[NAME]!
I spoke to [NAME] one of your customer service representatives on August 28 and was very pleased at how courteous and helpful he was. Not only did he help me navigate the website so that I could edit my ad, he gave me excellent tips on how to enhance my listing so more people will notice it. I was most pleased and surprised.You may use this note in your ads if you wish. 9/1/2014 | 2014-09-17 15:34:01 | #[NAME]!
[NAME] immediately took care of my needs by returning my call and working to address my concerns. Her cordial voice and genuine work ethic made me very confident that I am with the right business. I can say that I am very happy to be working with a great team. Ms. [NAME], you Rock.... "You have my permission to use this publicly" 8/30/2014 | 2014-09-12 15:52:22 | #[NAME]!
Hi [NAME], I Just want to let you & your superiors know that you did a fabulous job working this through with me on the computer this morning. Your patience and experience in handling this matter were exceptional, Thank you. 8/29/2014 | 2014-09-12 15:50:29 | #[NAME]!
Good Afternoon, This message is an FYI, I had the pleasure of speaking to your associate [NAME] today. He was very courteous and extremely helpful in assisting me with my inquiries today. I want to compliment him in his professionalism. 8/29/2014 | 2014-09-12 15:48:50 | #[NAME]!
[NAME] is a real professional she helped me out a lot with your online service thank you again. 8/29/2014 | 2014-09-12 15:45:20 | #[NAME]!
The interaction with [NAME] was excellent! I do approve or I grant my permission to be used for future purposes.I am very happy to be a recipient of the services provided by Buyatimeshare.com's Customer Service. 8/28/2014 | 2014-09-12 15:43:55 | #[NAME]!
I was in need of help with my account today, and [NAME] talked me through it very successfully. You should watch him, he’s a keeper. He knows what he’s doing!!!! 8/28/2014 | 2014-09-12 15:41:55 | #[NAME]!
Hi [NAME], I most definitely appreciated your call today, we really do need to sell this timeshare and your call today assured me that there is a possibility for this to happen. You were very nice, professional and very easy to talk to. Thank you... 8/28/2014 | 2014-08-28 13:17:54 | #[NAME]!
[NAME] was a very nice sounding gentleman. He explained how the buy/sell of our Wyndham condos. I really appreciate his patience with me. I hope he continues to be a help to us. You may use this information publically. 8/27/2014 | 2014-08-28 11:57:42 | #[NAME]!
Good job! When handling our questions and concerns, very polite in handling our call. 8/27/2014 | 2014-08-28 11:56:08 | #[NAME]!
I wanted to thank you [NAME] for all your help today. I appreciate how detailed you where with all the information from photos to deed/title work and everything in between. Your customer service was above and beyond and wish all my CS experiences where that amazing! THANK YOU!! 8/27/2014 | 2014-08-28 11:54:40 | #[NAME]!
August 27th 2014 I call Buyatimeshare at (800)648-6886 and was connected to Ms. [NAME] and Ms. [NAME] walk me through the on line process, I thank you guys for people like Ms. [NAME], she rocks, she gives me a peace of mind with what was going on with the business at hand, she was and is very exceptional, thank you very much Ms. [NAME]. 8/27/2014 | 2014-08-28 11:52:48 | #[NAME]!
Hi [NAME], many thanks for your patience today when I was trying to set up our account, I finally managed to do it. Again, many thanks for your time and patience! 8/27/2014 | 2014-08-28 11:51:07 | #[NAME]!
I would like to thank [NAME] and [NAME] for the help with my account. 8//27/2014 | 2014-08-27 12:47:15 | #[NAME]!
I was well satisfied with the service that [NAME] gave me helping me to get my new account, He really help me a lot. 8/26/2014 | 2014-08-27 12:46:07 | #[NAME]!
[NAME] was most helpful in answering my numerous questions and in writing script for our ad!!! 8/26/2014 | 2014-08-26 15:28:31 | #[NAME]!
Today I had a phone call from [NAME] who went through the website that I have my Time Share on the market.He was very organized and clear about what is there on the user site and what I need to know and what to do.I am grateful that I was given information about how this works.I also know that if I need further information or repeat of what I was given, I can contact him again.The website looks really good.Also you have my permission to use this publicly. 8/25/2014 | 2014-08-26 15:27:35 | #[NAME]!
I had the pleasure of talking to [NAME] she was very helpful in my questions about my timeshare. She led me in the right direction and showed me how to operate the timeshare site. She should be commended for her work and knowledge in handling problems that customers have! She is a asset to your company. 8/25/2014 | 2014-08-26 15:25:40 | #[NAME]!
I spoke to [NAME] this morning returning a message to call your agency on the voice-mail of my phone. He was very helpful to me and gave me some much needed information concerning another Time Share company we signed up to use their services on Saturday evening. We were having second thoughts about signing and had tried to do some research yesterday. We are not computer smart so it takes us awhile. We still had a lot of questions and [NAME] was extremely helpful in giving us much needed information. We saw a lot of red flags go up after the seminar and after a lot of prayer for guidance I feel [NAME] filled in the empty spaces. We are so grateful. He was very good to not only answer any questions we had but to explain thoroughly also. 8/25/2014 | 2014-08-26 15:24:23 | #[NAME]!
Sirs, I recently called in to get help in setting up the advertising account for my timeshare. A young lady by the name of Johanna Arroyo answered the phone and told me she would like to help me set up the account. I found her to be knowledgeable about both computers and what was needed by your company. She was patient with my fumbling, cheerful, and helpful throughout the task. When we were finished I felt very good and positive about Buyatimeshare and their exceptional employees.Y0OU HAVE MY PERMISSION TO USE THIS FOR PUBLICITY 8/23/2014 | 2014-08-26 15:21:49 | #[NAME]!
Thanks, for all your support and new ideas in helping me to sell my timeshare also giving me permission to use publicly have a great day. 8/22/2014 | 2014-08-26 15:20:08 | #[NAME]!
Hello [NAME], I must admit, I wasn't sure how BuyATimeshare.com would help me, but not only have you helped me understand the process and what I can do to get my timeshare sold, but you worked with me and my personal situation to give me results over and above what I expected. That's called "value added" and I am impressed (and happy)!! Cheers to [NAME]!! And thank you from the bottom of my heart.You have my permission to use this publicly. 8/22/2014 | 2014-08-26 15:18:22 | #[NAME]!
I called for assistance in attempting to sell my time share and I had the pleasure of talking to Customer Care Manager, [NAME]. He took ample time in helping me with key wording which would attract potential buyers. He was friendly and efficient in taking the time to assist me. You have my permission to use this publicly. 8/21/2014 | 2014-08-26 15:16:58 | #[NAME]!
I just want to say thank you [NAME] you were very helpful and knowledgeable assistant. Who was able to help me with all that I needed and pointed me into the direction I needed to go, and was able to answer all my questions. I would say keep her on staff because she will take your company a long ways. THUMBS UP TO JENNIFER 8/20/2014 | 2014-08-26 15:15:24 | #[NAME]!
To whom it may concern, Just letting you know that [NAME] did a nice job in helping me set up an account today. Hopefully my timeshare will sell now. 8/20/2014 | 2014-08-20 12:10:43 | #[NAME]!
[NAME] is a true professional and a pleasure to speak with. She is certainly an asset to your organization. 8/19/2014 | 2014-08-20 12:09:18 | #[NAME]!
So far, I have been impressed with the service and knowledge that I have received from your organization. I am a new customer and have just started, but the professionalism thus far has given me confidence that I may succeed in selling my timeshare in Cabos San Lucas. I just spoke with [NAME], Customer Service, and my customer service experience with him was not only pleasant, but it was exceptional in that he walked me through the link that I had to fill out in order to follow all procedures regarding the advertising and sale of the unit. He made sure that I understood all that needed to be done on my end and his knowledge gave me confidence that I could master this on my own. If need be, you have my permission to use this token of my appreciation publicly and I look forward to a pleasant and successful completion of my transaction. 8/19/2014 | 2014-08-20 12:08:13 | #[NAME]!
Dear Sirs, I would like to let you know that I spoke with [NAME] today regarding my Timeshare Ad and he answered all my questions and also helped me with suggesting I put it up for rent in the meantime, which I appreciated. He was very knowledgeable, and very easy to speak with. Also, you have my permission to post on your website. 8/18/2014 | 2014-08-20 12:06:12 | #[NAME]!
I had a talk with [NAME] regarding my timeshare and she was very helpful. I cannot ask for anybody more helpful than she was. She took me to sites that I didn't even know about thank you for all your help professorial [NAME] and be safe thanks. 8/18/2014 | 2014-08-20 12:04:48 | #[NAME]!
Dear Jennifer Roush, Thank you for your assistance today. I had trouble logging in to my account, but you were fantastic in helping me to log in and make edits to each account. Your personality, patience and professionalism made our interaction in resolving my problem splendid. Again, thanks for all you have done for me in this endeavor. 8/18/2014 | 2014-08-20 12:02:45 | #[NAME]!
Good morning, I just did business with Jennifer Roush & she did a wonderful job walking me through all information that I needed. 8/18/2014 | 2014-08-20 12:01:35 | #[NAME]!
On a quick note to say that I am very happy with the response from [NAME]. She was friendly and took care of all my concerns quickly. She was expedient regarding any updates required on my timeshare ad at Carriage Hills Resort. Now we wait and see what potential buyers there are that might be interested in this great timeshare value.You have my permission to post this email. 8/15/2014 | 2014-08-20 12:00:17 | #[NAME]!
I had the pleasure to speak with your associate [NAME] today and she was very helpful and pleasant. It was a pleasure dealing with her. 8/15/2014 | 2014-08-20 11:58:21 | #[NAME]!
I had a phone call from [NAME] in customer service to help me setup my online advertisement, managing account. We got online and went to the website where he walked me through the steps. Explained, what each step did and how to use them. Now I can find out how many people have viewed the website, made an offer or add + delete in the advertisement if I want. EXCELLENT JOB CUSTOMER SERVICE. P.S You have my permission to use this publicly 8/12/2014 | 2014-08-13 14:31:44 | #[NAME]!
I spoke to [NAME] today, 08/12/14. She was very helpful. We modified my ad and set up a new password. She explained all information and how to navigate in "my account." Peace of mind. Thanks. 8/12/2014 | 2014-08-13 14:25:01 | #[NAME]!
I was very satisfied with the help I received today from [NAME], your Customer Service Representative.He helped me to edit and expand on my Cypress Point Resort offering making it far more interesting and attractive. [NAME] is very knowledgeable and easy to talk with and he is in keeping with the quality service your company provides. 8/12/2014 | 2014-08-12 13:03:16 | #[NAME]!
Hi, My Name is Mr. [NAME] and on 8-11-14 I had the pleasure of specking to [NAME] about an issue with my time share. She was very helpful to me and very pleasant to talk to. I would like to let you know you have a great staff and I enjoy working with you.You have my permission to use this publicly 8/12/2014 | 2014-08-12 13:01:58 | #[NAME]!
[NAME] was so very helpful in guiding me threw my sight. I am not very computer smart and he was very patient with me. He is a big plus for your company. 8/11/2014 | 2014-08-12 12:58:56 | #[NAME]!
To Whom It May Concern, Ms. [NAME] was very helpful to me today; she answered all my questions and assisted me with updating my current website page. She also reviewed the rental program for my timeshare. "You have my permission to use this publicly".Thanks for excellent service, 8/11/2014 | 2014-08-12 12:57:57 | #[NAME]!
I talked with [NAME] this morning; minutes ago. He was most helpful and most patient with me. I am a senior with limited (meaning I am SLOW) computer skills. I work on a computer all day but still. I learned a lot of good information and hopefully I will be able to navigate enough to learn what is happening with our ads. 8/8/2014 | 2014-08-08 13:01:00 | #[NAME]!
I've had excellent quality of customer service talking to the online rep [NAME]. He was extremely helpful and has been working diligently to find a buyer for my timeshare. I would recommend buy a timeshare to anyone looking to buy / sell a timeshare. 8/8/2014 | 2014-08-08 12:59:46 | #[NAME]!
To whom it may concern I just received polite and helpful service from [NAME]. She walked me through the website and I had no trouble at all. 8/7/2014 | 2014-08-08 12:57:43 | #[NAME]!
To Whom It May Concern: I appreciate the recent help I got from Mr. [NAME]. He helped us update our ads regarding our World Mark by Wyndham timeshare that is on the market. [NAME] made sure new eye catcher description of the timeshare was shown. 8/7/2014 | 2014-08-08 12:56:40 | #[NAME]!
To Whom It May Concern: I have just spoken with [NAME] on a return call to Buyatimeshare. [NAME] is very courteous and knowledgeable. She walked me through my account on the website and offered future assistance. 8/7/2014 | 2014-08-08 12:55:12 | #[NAME]!
I am writing to express my appreciation and satisfaction with the customer service at BuyATimeshare.com. On two occasions, I had the pleasant opportunity to speak with [NAME] regarding our advertisement at BuyATimeshare.com. Both times she was helpful, knowledgeable and very patient with me.My most recent conversation was regarding some questions and concerns that I shared with [NAME] in regards to a recent email I received inquiring about our timeshare. I felt supported and greatly helped concerning our possible timeshare sale.You have my permission to use my email and comments publicly sharing my satisfaction with the BuyATimeshare.com and customer service I have received. 8/6/2014 | 2014-08-08 12:53:57 | #[NAME]!
I talk to [NAME], from Buy a Timeshare about my timeshare. She was very courteous, polite and helpful to me. She explained to me step by step to update my advertisement. I appreciated her help. 8/6/2014 | 2014-08-06 15:33:57 | #[NAME]!
Thank you, [NAME] for showing me how to get though my adverting of my timeshare for all your patience and great service today, also giving me permission for publicity I think I can get though this with your help. Have great and blessed day. 8/6/2014 | 2014-08-06 15:32:52 | #[NAME]!
I had exceptional help in regards to my time share advertisement with your company today with [NAME]. She was very patient, through and informative with my concerns and questions. 8/5/2014 | 2014-08-06 15:31:14 | #[NAME]!
I talked to [NAME] today for about 45:00 minutes. She was very friendly, knowledgeable and her patience with us outstanding. Answered all questions we had, walked us through your entire system until we were comfortable using it our self’s. 8/5/2014 | 2014-08-06 15:29:59 | #[NAME]!
Mr. [NAME] (Director of Customer Service), I, [NAME] would like you to cancel my account in advertisement my Timeshare. After a serious thought I have decided to keep my timeshare and not to put it up for sale anymore. I very grateful to you and all the fine staff for such a wonderful job you do but especially for you professional and effective service. Thank you so very much! 8/5/2014 | 2014-08-06 15:28:40 | #[NAME]!
Thank you, thank you , thank you . I am glad I spoke with you today, [NAME] you were very helpful, the information I received from you was very helpful and informative. You answered my questions, again thank you very much. 8/5/2014 | 2014-08-06 15:26:19 | #[NAME]!
Hello there, today I had the pleasure of dealing with [NAME] who was very pleasant and extremely helpful... She spent a lot of time on the phone with me trying to figure out different ways to increase visibility and sales potential for my unit. She seemed very knowledgeable in regards to what she was doing as well. I hope she gets the proper recognition as everyone always hears negative feedback, but not always the positive, and she was just magnificent and I can't speak highly enough of my experience with her today. Thank you for your time, 8/4/2014 | 2014-08-06 15:23:45 | #[NAME]!
[NAME] has helped me so much today, and if it doesn't sell now the future buyers are the ones missing out. She has the ability to calm a frustrated seller like me again to feel like we are doing everything that we can do to sell my timeshare. 8/4/2014 | 2014-08-06 15:22:08 | #[NAME]!
We have been very impressed with your company and the professional level of communication. [NAME] did a great job of walking us through the whole presentation from beginning to end. We were very skeptical of the front fees, but relaxed as the process began to make sense. Today, I had another pleasant surprise. [NAME] was busy, so [NAME] offered to assist me. He gave me a great refresher course on navigating the website. I can again find where to look for the activity on our advertisement."You have my permission to use this publicly" 8/4/2014 | 2014-08-06 15:20:17 | #[NAME]!
I found your communication with me, regarding the ad to sell my timeshare, to be very patient, kind and very helpful. You are one in a million! You have my permission to use this publicly. I am an elderly woman and it took some time to navigate me through where I needed to be to see the results. Thank you again. 8/4/2014 | 2014-08-06 15:18:54 | #[NAME]!
Hi, my name is [NAME] and this is my first experience with your company. I would like you to know I just talked with a [NAME] and she was great with helping me with my problem I was having trouble setting up my account to use. She explained everything which made it easy to do. It’s also very nice that the people spoke English so you could understand them. [NAME] was very pleasant to talk to. I wish there were more people like her so when people have a problem to solve, they get the right help.Thank you and God Bless 8/4/2014 | 2014-08-06 15:17:24 | #[NAME]!
Thank you, [NAME]. I appreciate your help. I’m hoping with your help, I’ll be able to sell this timeshare!! [NAME] | 2014-08-06 15:15:14 | #[NAME]!
Hi there, I just wanted to express what a great experience it was to have talked with [NAME], he was so informative and pleasant to talk with...he is of course trying to help me with the sale of my time share,I would highly recommend him (or whomever he has trained) to anyone who is trying to do the same. They truly try to get the job done and done right.You have my permission to use this publicly. 8/2/2014 | 2014-08-06 15:14:17 | #[NAME]!
Hi Guys We just want to make a small comment to express our thanks at the help given to us recently by your staff, when opening an account with you, in order to sell our timeshare unit in Orlando. It was much appreciated.We have been trying to sell this unit for many years without success, but with your help I am hopeful of achieving this sale in the near future."You have my permission to use this publicly" 8/1/2014 | 2014-08-06 15:11:48 | #[NAME]!
This is a team effort and I want to send a special thanks to Cliff and [NAME]. You were very patient in answering my many questions. 8/1/2014 | 2014-08-06 15:09:49 | #[NAME]!
Hello, I randomly called today just to check the status on my account activity and had the BEST customer service from [NAME]. She not only took her time but donated her knowledge on how to better access and navigate through the website/account. As well, she ensured to upload the Deed which was sent and updated the advertisement on my account. She is definitely a valuable asset to your team and can you extend my appreciation to her from me please…and it wouldn’t hurt to give her a raise either. Thanks for all the hard work and GREAT customer service 8/1/2014 | 2014-08-05 16:27:21 | #[NAME]!
My experience with [NAME] was exceptional. She was very cordial and helpful in taking care of my situation that I contacted her about. She was prompt in returning my emails and she tried her best to help me with the questions I had. Overall I was extremely satisfied with the customer service provided me. 8/1/2014 | 2014-08-01 15:32:51 | #[NAME]!
[NAME] did a great job and was professional. 7/31/2014 | 2014-08-01 11:46:50 | #[NAME]!
[NAME], Thank you very much for your help and total explanation today about our Timeshare possible sale. I certainly will keep in touch on a regular basis as I now understand the importance of doing so. We have enjoyed the travels, especially since we could go to so many locations. There comes a time when "age" catches up with you. Thanks again. 7/31/2014 | 2014-08-01 11:45:51 | #[NAME]!
I talked to [NAME] today and it was a very informative and helpful experience. She was able to answer all my questions and was very helpful in helping me set up my online account with you. [NAME] was very knowledgeable and understanding concerning my questions. This was a very pleasant experience. You have the right to publish these comments. 7/30/2014 | 2014-07-31 15:15:54 | #[NAME]!
I was very satisfied with the help that I received from [NAME] during all of my questions. Thank You You have my permission to use this publicly 7/30/2014 | 2014-07-31 15:14:09 | #[NAME]!
I want to thank [NAME] for all his help. He was informative, courteous, and professional. Thank you, 7/30/2014 | 2014-07-31 15:12:48 | #[NAME]!
Just wanted to express my thanks to the following employees for their great help with my ad on this web site I need to sell my timeshare and found this site on my diamond property I set up an account, they answered within a very short time and have help me thru the process the whole way. I Want to thank the following people for walking me thru every step as well as the many questions that I had [NAME], [NAME], [NAME] have help me with setting up account to modifying my advertisement. Every time I have called they answer and help me feel that I have a chance to actually sell my timeshare. If you are trying to sell your timeshare, this is the place to list it; I am hoping that mine will sell shortly as they have put great effort in my ad as well as promoting it I believe that this company has some of the best people who have your interest at heart.Thank you 7/30/2014 | 2014-07-31 15:11:37 | #[NAME]!
I have had a delightful conversation with [NAME] and just wanted to inform you of her willingness to help and a wealth of information. She was polite and I felt like I was being spoken to with some respect instead of just another # or caller. We are in great hopes that you can sell our timeshare. Please let her know that I applaud her ability to work with the public. 7/29/2014 | 2014-07-31 15:08:52 | #[NAME]!
Review of Telephone Conversation. I found the call to be very informative. The customer service representative [NAME] guided me through the Buyatimeshare website, and answered all my related questions.You have permission to use this publicly. 7/28/2014 | 2014-07-31 15:06:54 | #[NAME]!
Mr. [NAME], I wanted to thank you very much for your help today and the time you spent with me. You are very knowledgeable and helpful. You are excellent at your job. 7/28/2014 | 2014-07-31 15:05:03 | #[NAME]!
This morning I was attended for the representative [NAME], regarding the new contract for rent my Time Share, she was a very professional and courteous She provide to me the information necessary to arrive a very good decision. “You have my permission to use this publicly." 7/28/2014 | 2014-07-31 15:03:54 | #[NAME]!
I had very good service with my last customer service experience with [NAME]. I appreciated all the information that was provided me. 7/27/2014 | 2014-07-31 15:02:41 | #[NAME]!
I had an excellent conversation today with [NAME]. He is very polite and pleasant to talk to. We discussed additional options to assist in selling my timeshare and I decided to drop my price by $1000.00 7/25/2014 | 2014-07-31 15:00:56 | #[NAME]!
Buyatimeshare, We were very pleased with the excellent service we received from your representative Mr. [NAME] in response to our phone call. He immediately had all the information at his disposal that we wished. He was very polite, to the point, knowledgeable and clear in his discussion with us. [NAME] is a valued asset to your firm. 7/24/2014 | 2014-07-31 14:59:54 | #[NAME]!
[NAME] from the New Hampshire office was a great help in assisting me to establish my internet account .I can only hope that the remainder will go so easy. 7/24/2014 | 2014-07-24 16:02:32 | #[NAME]!
To whom it may concern, I just wanted to pay [NAME] and also [NAME] a big Compliment for being so helpful and answered all my questions when I talked to them today. 7/23/2014 | 2014-07-24 14:38:47 | #[NAME]!
I had a helpful conversation with [NAME] today.Thanks! 7/23/2014 | 2014-07-23 14:47:02 | #[NAME]!
I just want to send a thank you note. [NAME] was able to answer all my questions and was very helpful. Thanks again 7/22/2014 | 2014-07-23 09:50:13 | #[NAME]!
Hi [NAME] Thank you for excellent customer service and patience. Your level of expertise was phenomenal. Your level of experience as you helped me navigate through the website. 7/21/2014 | 2014-07-22 15:24:56 | #[NAME]!
Dear [NAME], Thank you for your help with the advertising of our timeshare. You made me aware of the tools and resources that are available to us on the website that we did not know about. You took the time to talk me through several of the tools as well as tips for ensuring that our ad stays at the top of the list. We appreciate your time and patience! We haven't spoken with but a couple of representatives from your company but you exceeded my expectations with your level of customer service.Thanks again! 7/20/2014 | 2014-07-22 15:23:15 | #[NAME]!
I recently put my timeshare on the market through your company. I have heard a lot of stories about advertising a timeshare for sale and once you have paid your money that is the last you hear from the company involved. Last week I returned home after a week away and was pleasantly surprised to have a message from Buyatimeshare providing me with some information and asking me to call back to ensure I was familiar with the services you provide. I called back a few days later and spoke with a young lady [NAME] who walked me through the process of getting into my account and how to update information on the account etc. Thank you for the assistance you have provided and I can only hope that your services will result in the sale of the property.You have permission to use this publicly. 7/20/2014 | 2014-07-22 15:20:59 | #[NAME]!
I would like to say my interaction with [NAME] via email was a very pleasing experience. As soon as I asked a question I got an immediate response. WELL DONE JENNIFER!!!!!!!! 7/18/2014 | 2014-07-22 15:18:07 | #[NAME]!
To whom it my concern, I talked to customer service (CRIS CONDON) and he was very helpful and also very nice. You have my permission to use this publicly. Thank you for all your help. 7/18/2014 | 2014-07-22 15:16:51 | #[NAME]!
Dear [NAME], I would like to compliment you on the manner in which you assisted me today. I was having difficulty in accessing your web site and viewing my advertisement etc. however with your assistance I have resolved that problem. You also helped me to review and add to my advertisement and understand how to do this in the future.Thank you again. 7/17/2014 | 2014-07-22 15:14:01 | #[NAME]!
I just tried to return a call from [NAME]. He was not available so I talked with [NAME]. She was helpful and very pleasant. It was a pleasure to talk with her. She gave me the information on where to email a scanned copy of my deed. I also have a copy of the title guarantee. You have my permission to use this publicly. 7/17/2014 | 2014-07-22 10:32:17 | #[NAME]!
I want to thank [NAME] for his help today. I haven't been receiving any emails; he fixed that problem and answered all my questions today. He also has patience with those of us who are not computer smart. You have my permission to use this publicly. 7/17/2014 | 2014-07-22 10:28:02 | #[NAME]!
What an awesome employee you have in Joanna. She went way above any and all expectation I might have had. Although this was a “required” step to advertising our timeshare [NAME] was both patient and delightful. She should get 5 stars out of five. I’m happy to allow you to use this review. 7/16/2014 | 2014-07-22 10:23:28 | #[NAME]!
It was a pleasure to talk to you [NAME]. You provide excellent service. Thank you for that. You have a professional skill about your job. Thanks for help. I gave my permission to publish it. 7/16/2014 | 2014-07-22 10:16:37 | #[NAME]!
Thanks, [NAME] for the excellent guidance and help in discussion regarding our time share options...and for the help in navigating a very busy website. You service was courteous, understandable and encouraging. No doubt we will be visiting again. 7/16/2014 | 2014-07-22 10:15:02 | #[NAME]!
I had the good fortune this morning of speaking with Customer Service Representative [NAME]. I had some questions concerning a purchase agreement that was sent to me by an outside broker, and I was questioning its legitimacy. Mr. [NAME] asked some pertinent questions of me, and then requested that I fax him a copy of the agreement so he could review it and address my concerns. He called me a short while later, and we discussed some of the elements of the document and related issues. I felt assured by - and in agreement with - Mr. [NAME]. His input confirmed my earlier research, and I voiced my appreciation to him. I am pleased to inform his supervisor(s) as to the merit of his advice and the courteous, professional manner with which he treated me. 7/16/2014 | 2014-07-16 14:57:08 | #[NAME]!
I had the pleasure of speaking with [NAME] the other day. It was one of the most pleasurable experiences I ever had over the phone. [NAME] was extremely polite, professional and extremely knowledgeable. He really helped me quite a bit. He has a very high degree of patience.Of all the people I ever spoke to over the phone (any company) for assistance; [NAME] was by far in the top 5%.Buyatimeshare is fortunate to have [NAME] on its team. 7/16/2014 | 2014-07-16 10:55:38 | #[NAME]!
Hello, I was on the phone with customer service [NAME] who gave me a call to give me my first update on my ad. He was very helpful in answering questions. You can certainly use this e-mail message as my review. 7/15/2014 | 2014-07-16 10:54:12 | #[NAME]!
[NAME] took my call today. I found her to be really knowledgeable, courteous, unusually helpful, and very friendly. You have my permission to use this e-mail publicly. 7/15/2014 | 2014-07-15 16:11:12 | #[NAME]!
[NAME], I enjoyed doing computer business with you. You were very persistent and I need to be treated as such. I am totally intimidated by my computer skills and would rather not be bothered than to continue, SO thank you so much for your help. I'm confident that we will get through this "huge transaction in my life" with competent employees like you. You have my permission to use this 'note of gratitude' publicly and as you see fit. My apologies for not using FaceBook and/or any of the other companies that require lots of information! Thanks again for all you did for me. 7/11/2014 | 2014-07-15 15:43:54 | #[NAME]!
[NAME] did a great job of helping me to understand what to put on our advertising. He was very courteous and a good speller [NAME] and hope you sell our Timeshare soon 7/10/2014 | 2014-07-15 15:42:24 | #[NAME]!
Thanks for your help, [NAME], in getting me thru the advertising section. I would have never done it without your help.I appreciated it. 7/10/2014 | 2014-07-15 15:41:14 | #[NAME]!
I really appreciate the time, courtesy extended, and patience’s your representative afford to me in setting up and managing my account. I will be mailing my deed as soon as I can get a copy made. Thank you again. 7/10/2014 | 2014-07-15 15:40:04 | #[NAME]!
I’ve just received a reply to my email for help from a young man called [NAME]. I just wanted to tell you how helpful he was. Phoned back very quickly after my email was sent and answered all my questions politely and cheerfully. I wasn’t expecting such a helpful person and would just like you to know what I thought of his manner great. 7/9/2014 | 2014-07-15 15:38:45 | #[NAME]!
I just spoke to [NAME] about my account that I have with you and she was a big help and very nice demeanor about her. 7/9/2014 | 2014-07-15 15:37:06 | #[NAME]!
Your customer service rep [NAME] was exceptional. Both intelligent and caring, he seemed to only have one customer, me. I really appreciate his advice and service. 7/9/2014 | 2014-07-15 15:35:04 | #[NAME]!
I am new to Buyatimeshare, as I help my 92-year old aunt, sell her timeshare. Your team has been professional and courteous throughout the process of explaining how the sales/advertising works, assisting in opening the account, maintaining contact with me. I have really appreciated the personal attention combined with the internet advertising. However, today I tried to login after watching the video on how to access “my account”, edit, etc. I have a low tolerance for computer glitches, especially for things that aren’t essential to my life. I fully expected to be passed on to several different departments when I called the main toll-free number. My experience was far different from what I get from the computer tech support groups I’ve had to call in the last 5 years. The young man [NAME] who answered the main toll-free number was cheerful, knew exactly what had happened to cause difficulty in logging on and had it “fixed” in fewer than 5 minutes from the time I placed the call. Then, he made sure I could log in and could get to what I needed. This kind of service gives me confidence that I have put my aunt in good hands. Thank you so much. 7/9/2014 | 2014-07-15 15:33:03 | #[NAME]!
We spoke with [NAME] yesterday regarding our request to sell our week of timeshare in Marriott's Grande Vista in Orlando. He gave us good info on the sales procedure about 2 weeks into the process and that another update will come in a couple of weeks. He was reassuring, helpful, and encouraging. He answered all our questions and made some suggestions to improve our visibility in the market. We look forward to success, hopefully fairly soon. Thanks for your service. You have our permission to use this publicly. 7/9/2014 | 2014-07-15 15:29:37 | #[NAME]!
Thanks [NAME] for assisting me with my concerns about sending in the [NAME] and assuring me that it is safe to send in. I will mail it in ASAP. Thanks also for taking the time to walk me through the Account set up process and for explaining the fields to me. You were very courteous. I am loving doing business (very timely) with BuyATimeShare.com so far and is looking fwd to great results with selling my property. Thanks 7/8/2014 | 2014-07-15 15:27:57 | #[NAME]!
Would like to thank [NAME] for his info and help also very helpful is [NAME]. Thank you. 7/8/2014 | 2014-07-15 15:26:15 | #[NAME]!
I was at a loss as to how I would fill out my information on this site, After calling me with information I needed to sell my timeshare, The person I spoke to walked me through the entire forms and gave me step by step instructions. She was very pleasant to talk to, and never got frustrated with how much time I took to type the information she gave me. It was a pleasure speaking with her. And the job got done perfectly. You may use this post any way you like, for managements to view, or advertising. 7/8/2014 | 2014-07-15 15:24:44 | #[NAME]!
Hi there. Just some feed back to say [NAME] was exceptional today and I was very impressed with how are you help me through the procedure. He was very thorough very friendly and very understanding so thank you very much I totally recommend [NAME]. 7/8/2014 | 2014-07-15 15:23:04 | #[NAME]!
Dear Sir or [NAME]: I am writing about my recent experience in talking to your Representative [NAME]. She restored my confidence in signing up with Buyatimeshare after a poor experience with a recent bad telephone contact. She helped relieve me of my apprehension about signing up for a rental experience by going over the website advertisement as well as reviewing the recent changes made to my ad. People don't realize that when you purchase a Timeshare it opens the door to a lot of callers who are touting their businesses. I don't like this and when expressed to your representative, she gave me support to the way I have handled these contacts. I must say that I feel much better since talking to her and I feel more confident that I made the right choice in purchasing my time share as well as the choice in signing with Buyatimeshare to rent my property. She should be recognized for her service. 7/5/2014 | 2014-07-15 15:21:43 | #[NAME]!
It is my pleasure to say this time spent with [NAME] was a great pleasure. This person is a gem that is very polished, you have great online contact person. Keep up the great job [NAME]. 7/3/2014 | 2014-07-15 15:18:33 | #[NAME]!
I spoke earlier in June with [NAME] and she was very helpful. You have my permission to quote me on that. 7/2/2014 | 2014-07-15 15:16:50 | #[NAME]!
Hello, I wish to thank [NAME], as she was extremely helpful, and very pleasant to talk with. I'm also very happy with the service from [NAME], he is insightful, and lead me through the process to advertise my timeshare, I'm happy that I chose your company. 7/2/2014 | 2014-07-09 16:04:51 | #[NAME]!
Thank you, [NAME] for your help today with locating my ad, facilitating a price alteration, and generally advising me about the process. I found your assistance exceptional. You have my permission to use this publicly. 7/2/2014 | 2014-07-09 16:01:36 | #[NAME]!
I write this e-mail regarding speaking with [NAME]. She assisted me with managing my account. She was very nice; kind voice, lots of patience with me (I am not the smartest or fastest person on the computer). My experience with [NAME] was exceptional. If we use scale on performance 1- 10 I will give her 10 plus . Thank you 7/2/2014 | 2014-07-09 15:57:58 | #[NAME]!
Dear Carolina When I decided to sell my timeshare I didn’t know anything about how to do it and what I can expect. Your orientation and help through several phone calls gave me the assuredness that I was doing it well. Thanks to you I have the advertisement I wanted and a hopeful of selling my timeshare. I am grateful for all your assistance and help. My respects Note: You have my permission to use this publicly 7/2/2014 | 2014-07-09 15:55:11 | #[NAME]!
I would like to thank you for the friendly advice and extra help with selling my timeshare because I’m going through a very difficult time in my life a divorce and back surgery in a few weeks so I hope to sell this to help me in these desperate times. So the well trained staff has been very kind and professional. 7/2/2014 | 2014-07-09 15:52:18 | #[NAME]!
To Whom It May Concern: [NAME] has been extremely helpful to us in explaining the procedures involved in selling our property. He is very friendly and courteous. If a future occasion arises, we would definitely ask for his services again. Respectfully, 7/1/2014 | 2014-07-02 11:38:31 | #[NAME]!
For [NAME], she is awesome! +++ 6/27/2014 | 2014-07-01 16:18:42 | #[NAME]!
I just experienced one of the most helpful, informative and professional company support experiences I have had in many years. I called buyatimeshare.com/support and the individual who assisted me was [NAME]. [NAME] represents the treats a valuable associate should consist of and exhibit in a support position. During my experience with support [NAME] was professional and informative. She Answered my questions, provided additional information and reviewed my advertising media. [NAME] also provided additional information which updates and enhances my property advertisement making it attractive to potential buyers. I retired as a Senior Regional V.P for an international corporation and understand how critical good associates are. Criticism comes all too quickly and often, accolades are normally fair and few between, [NAME] deserves my accolades of the day. An appreciative client 6/27/2014 | 2014-07-01 16:17:18 | #[NAME]!
I found the customer service most helpful on 6/26 & 6/27. Thanks again. 6/27/2014 | 2014-07-01 16:10:09 | #[NAME]!
I'm so thankful 4 signing with your company! I've sold 5 different properties with your company! My entire family is happy as well! They all owned a percentage in all the timeshares! Thx again! Pleasure to do business with u! 6/24/2014 | 2014-07-01 16:08:24 | #[NAME]!
Hello, I recently spoke with [NAME]. She was very helpful and patient. I appreciate the detailed service over the phone. She provided much needed advice in a kind manner. Please acknowledge this hard working employee. Thank you! 6/24/2014 | 2014-07-01 16:05:15 | #[NAME]!
The customer service was excellent. 6/24/2014 | 2014-07-01 16:03:43 | #[NAME]!
[NAME] was VERY helpful today in helping me navigate your website. Was totally confused until he patiently explained how it worked. Thank you!!!!! 6/23/2014 | 2014-07-01 16:02:32 | #[NAME]!
I received an email on June 5th from [EMAIL] letting me know about a FREE month through their Featured Property program and that I needed to write a resort review and description. I called customer service and [NAME] took my call. He was very polite and professional and I received the most amazing help from him. He even helped me with the Meta keywords part. Thanks [NAME] for your great assistance! 6/23/2014 | 2014-07-01 16:01:22 | #[NAME]!
I would like to personally thank [NAME] for the help she gave me concerning our sale of our Timeshare. She was very pleasant and answered all my questions concerning the sale of our Timeshare. It is people like her that make it a pleasure to deal with. I hope to deal with more pleasurable people like her. You have my permission to use this publicly so that other people know that your company has the best of the best! Thank you, 6/21/2014 | 2014-07-01 15:59:51 | #[NAME]!
[NAME] did an excellent job of helping me to get more on track. He walked me through several options and was very patient when my IPad was giving me problems. It was truly a pleasure working with him. 6/19/2014 | 2014-07-01 15:57:57 | #[NAME]!
To Whom It May Concern: Too often people are quick to express their displeasure when they receive poor customer service but often fail to take the time to acknowledge a job well done. I have had a few conversations over last few months with the staff at BuyATimeShare and have experienced nothing but consistent and outstanding customer service from [NAME] and most recently [NAME]. You have my permission to use this publicly. 6/19/2014 | 2014-07-01 15:56:15 | #[NAME]!
The rep [NAME] that assisted me today was very courteous and informative and explained to me everything that I had a concern about. I will recommend her to anyone that does performance reviews. Thanks for everything. 6/19/2014 | 2014-07-01 15:53:19 | #[NAME]!
This is a quick note to say thanks to [NAME] (ID# TP23338) for taking the time to educate me about selling my time share and the ranking of your company which made me feel comfortable in doing business with your company. [NAME] also went above and beyond to get me a reasonable contract rate to make this all possible. I feel that [NAME] used empathy in negotiating with me. Had it not been for [NAME] I would not be able to accomplish this today. I do anticipate results and feel comfortable that it will be achieved. Please do commend [NAME] on my behalf. Have a blessed day. Thanks. 6/19/2014 | 2014-07-01 15:51:07 | #[NAME]!
I want to thank you [NAME] so much for all the time you spent with me today on the phone helping me manage my timeshare account. "You have my permission to use this publicly" 6/18/2014 | 2014-07-01 15:44:46 | #[NAME]!
Dear Ms. [NAME], Thank you for your assistance today with adjusting the Timeshare I advertised with your company. After listening to your explanation of why putting up a property for rent can draw a buyer, I realized how important that is, and agreed. Further, I decided on the basis of our conversation that it would be ridiculous to lower the price of my Caribbean timeshare to a mere few thousand dollars. Therefore, for the moment, I am relying on the rental listing. You have my permission to share this review publicly. 6/16/2014 | 2014-07-01 15:41:44 | #[NAME]!
I JUST HAD A VERY GOOD COMMUNICATION WITH SHAYLA SHE WAS EXTREMELY HELPFUL AND EFFICIENT IN ALL THE THINGS SHE TAUGHT THAT I DIDNT KNOW ABOUT HOW 2 RENT MY TIME SHARE OUT. I WANT TO THANK HER FOR ALL SHE HAS DONE FOR US. 6/16/2014 | 2014-07-01 14:44:10 | #[NAME]!
[NAME] assisted [NAME] in making her Timeshare Ad professional to rent or sell it as soon as possible. [NAME] is an excellent expert in assisting his clients. I have trusted Chris & have higher hope to rent & sell my Timeshare as soon as possible after he assisted me. I will refer [NAME] to everyone I know to do business with him. 6/16/2014 | 2014-07-01 14:41:26 | #[NAME]!
WHAT A GREAT HELP [NAME] WAS FOR ME, BECAUSE I DON"T KNOW COMPUTERS THAT WELL, HE WAS VERY PATIENT, AND KIND TO HELP ME GET THINGS DONE, IN THE RIGHT WAY. THANK YOU [NAME] 6/16/2014 | 2014-07-01 14:39:40 | #[NAME]!
To Customer Service: I had a wonderful conversation with [NAME], He was very helpful, patient and kind. He made good suggestions as to how to advertise effectively. I was glad to talk to him. I would like to thank him and let him know how much I appreciate his help. 6/14/2014 | 2014-07-01 14:36:45 | #[NAME]!
Hi [NAME], thank you for your professional help in trying to sell our timeshare in Phuket. We have had contact with you since 2012 but we were not quite ready to sell. However, from time to time we have talked on the phone and we have always found you to be helpful and to have gladly spent the necessary time with us on the phone. So all that remains now is to sell our unit and everybody will be happy. 6/14/2014 | 2014-07-01 14:35:20 | #[NAME]!
I would like for you to know how grateful I am for the quality of service provided by your representative [NAME]. He waited patiently as I read information about my responsibilities as seller and your role as advertiser, explained the procedures to follow when contacted by a potential buyer, and led me step-by-step through the activating process so that it was never a complicated experience. I feel assured that I may contact you at any time for assistance. You have my permission to use my comments publicly. Yours truly, 6/13/2014 | 2014-07-01 14:32:40 | #[NAME]!
I, Lynda Ingram have been talking with [NAME] in helping me trying to sell this property at Alhambra Villas that I have never been able to go there and I am on disability and the help that I had early with this property they have passed away and times are really hard for me now and my granddaughter is not working and not able to help with this matter. The maintenance fees are way out of my range and now I am only able to keep up with the necessities that are needed to keep my household bills here at home. [NAME] has really been great and she really makes me feel that we may solve this matter as quickly as we can. She has handled the matter very professional and I feel things will get better and less stress off my shoulders I just need to be a little more patient and know that things will work out for those who love The Lord and I do love him. 6/13/2014 | 2014-07-01 14:31:07 | #[NAME]!
THANK YOU SO MUCH FOR KEEPING IN TOUCH WITH US. WE APPRECIATE IT SO VERY VERY MUCH! WE HAVE DEALT WITH SO MANY OTHER COMPANIES IN OUR LIFETIME THAT REALLY FORGETS ABOUT US BUT NOT SO WITH YOU. YES YOU HAVE OUR PERMISSION TO ADVERTISE OUR TIMESHARE IN ANY WAY THAT WILL HELP YOU AND US! THANKS SO MUCH! 6-13-2014 | 2014-06-26 16:08:10 | #[NAME]!
I was helped by [NAME] today on the telephone. I found him to be professional, friendly and helpful. 6-12-2014 | 2014-06-26 16:05:37 | #[NAME]!
I had a very good experience today with [NAME] from buyatimeshare.com. He helped me through all the different incomplete sections of my ad and was very informed about what to do. I thank [NAME] for his help and friendliness it made everything easier. 6-12-2014 | 2014-06-26 15:16:03 | #[NAME]!
Dear Sir/Madame; My name is [NAME] , I would like to compliment one of your Customer Service Representative by the name of Ms. [NAME]. When I called to inquire about my Time-Share, she was friendly, courteous, very knowledgeable and above all professional. It was certainly a breath of fresh air to talk and interact with someone as pleasant as she. Needless to say, Good employees are hard to come by in today's industries. Thanking you in advance. 6-12-2014 | 2014-06-26 15:06:48 | #[NAME]!
Thank you [NAME] for your great assistance in getting me logged into your web site. I now am able to see what is going on in your attempt to sell my Mexican timeshare. Sometimes you go around circles trying to figure out how accomplish what you need to do. Designers of websites are not as smart as they think. One of my spam providers has a sign-in for his unsubscribe screen. That was intentional as he couldn't be that stupid!! Great service for an "old duffer" 6-11-2014 | 2014-06-26 15:03:52 | #[NAME]!
The Customer Service at BuyATimeshare.com is outstanding; they call me periodically to offer any help I may need, they explain how the sales process works and help me in maintaining information on the website. They are very courteous and professional and it is a pleasure to do business with them. 6-11-2014 | 2014-06-26 13:15:45 | #[NAME]!
We recently had contact with your customer service rep, [NAME]. She was extremely helpful & very patient with helping us set up an account to manage the advertisement for our timeshare that your company is handling. Thanks again Shayla for your assistance. 6-11-2014 | 2014-06-26 13:11:42 | #[NAME]!
[NAME] - The best customer service guy I've ever met I had received an e-mail on 9 June from [EMAIL] telling me how to “Gain More Traffic with Timeshare Pulse”. As I wanted to have more information about it, I phoned Customer Service. To my great surprise I received the most amazing help from [NAME], who answered the phone. He very patiently showed me how I could use my web pages more effectively and was happy to explain how Timeshare Pulse works. He even took time to add some more Meta Keywords to my web page that would drive visitors to it more quickly, taking time also to explain how I could add even more. It was a real educational experience from which I have learned a lot, so thanks very much for that, [NAME]. This is Service with a capital S. 6-10-14 | 2014-06-19 15:32:10 | #[NAME]!
To whom it may concern, I am a client and today I had the pleasure of speaking to a director whose name is Mr. [NAME]. I am delighted to share my feedback at this time and wanted you to know the following; [NAME] was approachable, polite, professional. Courteous and knowledgeable. He was well versed and I found it quite easy to gain a new understanding regarding my account. He assisted me in resolving a worrisome matter and his explanation of my options were readily addressed,simple to understand and most agreeable to me. My conversation with him today was instrumental to my making a decision to continue with the company. I am very happy that he connected with me and I wanted to let you know that [NAME]-a-Timeshare is very fortunate to have him in it's employ. Please feel free to email me if I can be of further assistance.Thank you for having a fellow like he as director. Well done. 5-27-14 | 2014-05-28 09:35:49 | #[NAME]!
[NAME], I wanted to take this opportunity to express our gratitude for your assistance in helping us to finally sell our timeshare. I will not hesitate to refer you to others who are struggling to sell theirs. 5-6-14 | 2014-05-07 09:28:39 | #[NAME]!
In writing an advertisement for my timeshare resale today, I secured the assistance of [NAME]. She went out of her way to guide me through the process and critique my application. She even added helpful statements which should speed up the resale process. I could not have completed the advertisement as effectively had I not had her seasoned eye knowing what strong points to use. She is definitely an asset to your marketing department. I recommend her for any accolade which will further her career. 4-16-14 | 2014-04-24 09:39:00 | #[NAME]!
Yesterday I had the pleasure of speaking with [NAME]. Part of my career was spent in customer service and I know the importance of dealing with people. [NAME] has provided me with the best customer service I have ever encountered. The reason for me calling demanded more time and work than I expected. Obviously he is very knowledgeable with his work. He covered every detail and walked me through every step of the way. It was a pleasure working with Mr [NAME] and would appreciate if he is acknowledged for it. 4-12-14 | 2014-04-24 09:33:55 | #[NAME]!
I recently signed up with Buyatimeshare to advertise a timeshare I purchased and am not able to use. The representative whom I spoke with had the patience of Job. When he contacted me by phone I became quite aggressive because he mentioned the resort name from which I bought the timeshare. I was not pleased with that resort and their responses to questions I had. But the rep from Buyatimeshare kept reassuring me he could help me get rid of it. After I finally let him explain, he took me from website to website to assure me he represented a legitimate company with a willingness and the resources and ability to truly help the customer. He was extremely pleasant and personal. I received a call on Mar. 27 from another representative who just wanted to update me on the status of my account. He too was pleasant and helpful. Your representatives, unlike those of so many other companies, treat their customers with respect and kindness, but they know their business well. I feel confident with my timeshare in Buyatimeshare's hand. Thank you. 3-28-14 | 2014-03-28 12:18:18 | #[NAME]!
I want you to know that I was going over our agreement with your company when I wanted a few questions answered. I decided to call the customer service telephone number, not even sure anyone was available on the weekend. To my surprise, [NAME], Customer Care Manager, answers and very pleasantly answers my questions. Reminds me that if I have any other questions to please call back and someone will be available to help. Well it wasn't very long after that I decided to check my add online, I am not computer savy, so back to the customer service telephone number, and much to my surprise, [NAME] answers the telephone again. I thought to myself, the man would have to be a saint to deal with me now....to have to lead me around this computer. Well, [NAME] should be appointed a saint....you have a kind, pleasant, patient gentleman who makes even someone like me feel comfortable. [NAME], thank you for all the help with the site, I actually feel better about using it now. Sincerely, [NAME]14 | 2014-03-10 15:03:06 | #[NAME]!
My name is [NAME] and I am a retired veteran. On 17 Feb 2014, my agent [NAME] contacted me to assist me in selling my timeshare. [NAME] was the total professional. Before showing me how he could help me, he 100% sold me on how I had made the correct choice in Buyatimeshare.com. When he was completed, I was convinced that the company was the most experienced and rated number one when it came to the timeshare business; buying, selling and renting. [NAME] was great. He went beyond the typical sales pitch. He treated me with patience and respect. Once the conversation identified us both being vets, he even went a step further; making certain I got every deal there was to be had. For anyone out there looking to sell their timeshare, Buyatimeshare.com is the place to go. And if you are a veteran, they will go the extra mile because they truly honor your service and the sacrifices you made. Thanks [NAME], [NAME], SgtMaj USMC (Retired) 2-21-2014 | 2014-02-24 10:42:44 | #[NAME]!
I just want to give you feedback on two of your employees. Both [NAME] and [NAME] have been so thorough and made me feel so comfortable in routing my way through trying to sell my Williamsburg Plantation Timeshare. I needed help in my journey thru your website and my entries and they were very knowledgeable and helpful. I thank them both! 1-30-14 | 2014-02-06 12:03:45 | #[NAME]!
From the moment Buyatimeshare.com contacted me to offer to help me sell my time share I have felt immensely optimistic. My agent [NAME] has helped me every step of the way and his associates such as Shaundra have always treated me with patience and respect. In fact every time I call Buyatimeshare.com I receive top notch customer service; no waiting, no leaving a voice mail, I always get a straight answer to all my questions. The staff at Buyatimeshare.com work with resorts all over the world and they understand every aspect of the timeshare business, buying, selling and renting. I am grateful for the help Buyatimeshare.com is giving me and for a reasonable price too. There is no question that if you are looking to sell a time share, buy a time share, or rent a time share, Buyatimeshare.com is the best and only place to go! 01-22-14 | 2014-01-22 11:56:23 | #[NAME]!
[NAME] is a Shining Star In today's world Customer Service is mediocre at best.... Not the case with Debbie. I was in a jam as I needed to meet up with friends in [NAME] at a specific resort on a specific date. I sent numerous emails to owners from multiple web sites. I wasn't making any progress until Debbie answered one of my requests. She found exactly what I needed. I signed the paperwork, and bought my airline tickets. The whole plan fell through the next day-- come to find out the owner hadn't turned in her week. I was in a tailspin. Debbie, who was in constant contact with me, assured me she would do her upmost to find a place for me.This would be her priority. She was so apologetic even though this was not her fault. I was going to get back on line and start searching once again. Debbie said--no need she had all the sites available to her and she would take care of me. Take care of me she did! I should have been more concerned than I was..but [NAME] was so confident-I put my trust in her. She worked her magic and in a few days she had me set up when and where I needed to be. I can't say enough good things about the quality service Debbie delivered. She went the extra mile and no one knows how much I appreciate all she did for me. I loved the fact that she kept me informed along this journey. [NAME] provided me the Best Customer Service I've had in many many years....She is a shining star! 12-11-13 | 2013-12-13 14:17:33 | #[NAME]!
In regards to [my] account, I'm writing to confirm that I, Mrs. [NAME], was assisted with the best of the best "Customer Service," that I've ever received in my entire life. I actually work and supervise "Customer Service" but has I repeat never have I received "Customer Service" of that magnitude. [NAME] was very pleasant from the beginning of the conversation until the end. I asked lots of questions in reference to my account and at no time, did she ever changed the tone of her voice or answered me in a manner, where I felt like I was bothering her. Because of the level of "Customer Service" that I received yesterday, I will most definitely recommend other buyers like myself, to transact business with your company. All for the sake of [NAME]! Once again, it was a pleasure having such an "Intelligent and Patient" young lady assisting me yesterday, November 18, 2013 and I will do my utmost best (after my Resort is sold) to recommend my other business partners to your company, with the level of superior "Customer Service" that I received at your location yesterday. I highly recommend that you re-evaluate the employee, '[NAME]" and recommend her for her talents, so she can continue promoting your company and continue to be an inspiration, to your fellow employees. 11-19-13 | 2013-11-20 15:24:44 | #[NAME]!
[NAME] is BEYOND amazing at customer service! Patience, (I am not at all computer literate!), a wonderful sense of humor, smart, professional and very generous with his time are some of the virtues [NAME] has. Trust me, I was a handful to him. After a few minutes, he talked me through positive changes that he helped me make that give me a sense of confidence about what BuyATimeShare.com can offer. He may not want to see this in writing but he will be my go to guy and because of him BuyATimeShare will receive positive comments. 11-19-13 | 2013-11-20 15:19:36 | #[NAME]!
Hi [NAME], I wanted to take this opportunity to thank you for excellent customer service. I called BuyaTimeshare in order to inquire the possibility of using its services to sell my timeshares. I was hesitant in signing up as a client to BuyaTimeshare due to uncertainty about the company. You did a fantastic job of easing my concern by sharing information relative to the outstanding reputation of the company. Thereafter, once you had helped my decision in signing up, you spent a significant amount of time and showcased patience in walking me through all the benefits. You have indicated your commitment to following up with continuous feedback and checking in with me to extend the excellent customer service. I very much look forwar to working with you and BuyaTimeshare during the sale of my timeshares, and provide references to other owners interested in selling their timeshares. Thank you, thank you, thank you. 11-8-13 | 2013-11-13 12:11:06 | #[NAME]!
I wanted to give [NAME] a special thank you. He was an excellent sales person. He was very acknowledgeable about the timeshare industry. He made me feel comfortable about the decision I made to sale my timeshares. 11-12-13 | 2013-11-13 10:53:26 | #[NAME]!
I was extremely apprehensive about investing in BuyaTimeshare.com, but with [NAME] excellent knowledge and patience with me I was sold by your credentials and success as a company. He let me review your website before actually committing as I have been scammed by two other timeshare sales and rental places that have since been shut down. The fact that you have successfully sold so many for other customers and are backed by the better business bureau was what sold me. [NAME] was fun and personable to talk with and very impressive with his years of experience in his field. I really appreciate that he had an associate followup and call me when I was on vacation. Thank you so much for giving me hope that every company out there is not a scam. 11-11-13 | 2013-11-12 06:46:52 | #[NAME]!
My wife and I now being retired, our circumstances have changed, so we decided to sell our Wyndham South Pacific shares. First step - how do we find a buyer? So we 'Googled' and behold - there were a few sites that looked interesting. To say that I am a sceptical internet buyer is an understatement. None the less I emailed one of the companies down the page a bit and in no time flat I got an International call from a motor mouth hot shot salesman aggressively trying to make a bee line for my credit card. I have been around too long to be manipulated in that way! Forlornly I tried BuyaTimeshare. I got a call back from my (now) mate [NAME] whose manner was the direct opposite to my previous experience. He understood immediately where I was coming from. He recognised that Australia is a long way from USA, and hence my reluctance to proceed given my previous experience with his opposition. He immediately sent an email highlighting the bona fides of his company. He calmly and without pressure satisfactorally answered each one of my concerns, and left it to me to decide in my own time whether to proceed or not. We even did our bit for International Relations by having a chat!! This seemed to me more in line with a professional service provider so we listed our interest with him. He has since contacted us to make sure we are satisfied with the service he is providing. That's something that is becoming all too rare! [NAME], I think is a Professional who knows his stuff! I have confidence that with his help we will be able to sell our shares and invest the proceeds in some of the development projects we are involved with in East Timor. The service that BuyaTimeshare provides makes sense, [NAME] is personable and talks sense. I am convinced that [NAME] has my interests at heart and will conscientiously do all he can to satisfy his customers. 10-30-13 | 2013-10-30 17:12:30 | #[NAME]!
[NAME] was tremendously helpful to me this afternoon as I edited and updated the description of the one bedroom unit at Los Abrigados Resort and Spa that I recently listed with BuyATimeshare.com. Her helpful suggestions, and wealth of information about the resale process make me confident that I have done the right thing in deciding to list my property with you. Thanks you for hiring staff that is so supportive of its customers. 10-29-13 | 2013-10-29 17:14:20 | #[NAME]!
So far [NAME] and I are very happy we found your organization to sell our WorldMark shares. We have gotten hooked up with "crooks" and it hurts. We have been with you a very short while and already have a bid going. To all timeshare holders out there who wish to get rid of their shares, please contact [EMAIL]. He is GREAT to work with and so is his total organization. 10-28-13 | 2013-10-29 10:33:47 | #[NAME]!
Dear Quincy, It was a pleasure to speak and list my timeshare with you today. You gave me much quality information about selling and what the bright future holds for a person who lists with you. I am very impressed with the effortless way we moved through the selling information and listing procedure and I would highly recommend this to any future vendor. I am aware that my immediate one time payment has covered the complete advertising and on-costs for an unlimited period until my investment is sold and for that reason I have priced my shares at a very marketable asking price . My price and your advise, together with the quality international brand and great South Pacific Club locations, present an attractive package for your buyers. I also believe that a future effortless and smooth sale through your Company (BuyATimeshare) will compliment and thrill any buyer. Thank you for your friendly and efficient service. 10-26-13 | 2013-10-28 10:31:36 | #[NAME]!
We just wanted to take a moment to compliment [NAME] of Buyatimeshare.com on his assistance when we listed our timeshare for sale. [NAME] is a thorough professional who seems to have vast experience in the timeshare market. He asks excellent questions and gives helpful suggestions. It is a pleasure to do business with him. 10-25-13 | 2013-10-28 10:27:52 | #[NAME]!
Thank you [NAME] for your outstanding assistance in the matter of selling our timeshare asset through Buyatimeshare.com. Being in Australia has its challenges for things like this and I really didn’t know where to start. Your prompt response to my vague first inquiry and knowledgeable communications (and patience) with me were a great relief to me. I felt very fortunate to have found you on my first try at investigating how to go about selling my timeshare. I guess it goes to show that your advertising does work in terms of visibility to the public on the internet as it certainly presented itself to me straight away which is how you were portraying Buyatimeshare.com in terms of best in class advertising, and hence market share and delivering the best results for your customers. That spoke for itself to me. Trying to arrange things with a person like myself overseas can be a bit difficult, so I really appreciated your understanding and the detail you went into both about the success and nature of the Buyatimeshare.com company and the simplicity of what I need to go through to get the result I am hoping for. With you doing all the leg work for me takes away the stress, and the ad you put forward was eye catching and well presented. I was pleased at the transparency of costs involved, with no hidden extras down the track. We were very concerned about those aspects when we first started our discussion, but you put our mind at ease quickly. We are looking forward to a great result with you, and I can’t thank you enough for your excellent service. Look forward to the regular catch-up you proposed on a fortnightly basis. 10-26-13 | 2013-10-21 15:48:45 | #[NAME]!
I would like to in form the people that it matters to that [NAME], a customer service agent for your company, answered my call into your phone bank. He was polite, professional, his speech was clear at a comfortable tone & volume, his diction was middle American, which was easy to understand. He spoke at a speed that allowed me to follow his directions easily. I was impressed with his familiarity with your company's web site demonstrated by the comfort his voice expressed, and making the navigation through the steps as a new customer. 10-19-13 | 2013-10-21 11:41:52 | #[NAME]!
The representative I spoke to was very helpful he had patience and spent time with me. I believe his name is [NAME]. 10-18-13 | 2013-10-21 11:40:42 | #[NAME]!
It was a great experience working with [NAME]. Her enthusiasm and wonderful phone voice renewed my hope of selling my timeshare. By far, she is the best representative I've worked with regarding your company. 10-18-13 | 2013-10-21 11:29:01 | #[NAME]!
[NAME] has been knowledgeable, courteous and helpful in answering all my questions as to the process of selling a timeshare. She is willing to work hard so that her customers are well informed and satisfied with the timeshare selling experience. [NAME] responds to email and phone calls quickly and makes customer service a top priority! When I needed customer service and called in on the 800 number, I was assisted by [NAME] who was equally as patient and helpful. So far, I have had a smooth transition listing my timeshare for sale with BuyaTimeshare.com! 10-17-13 | 2013-10-17 14:12:48 | #[NAME]!
I just want you to know what a pleasure it has been working with you. You are a gem, and I consider myself very lucky in getting you all the time. I would like to thank you and the company for having you. [NAME], you have went above and beyond the call in helping me. You have given me hope and made me feel better. Thanks for listening to my woes and for making me feel better. Also for the good advise... thanks again! 10-17-13 | 2013-10-17 12:02:20 | #[NAME]!
I wanted to drop a [NAME] and tell you How pleased I was with talking to [NAME] today. She was courteous, patient and very helpful to a stressful individual. Me. I realized how lucky I am to have individuals like her to walk me though the options. I have been a member for 4 months and starting to see a interest in my timeshare. To add to [NAME]’s customer service she introduced to me an added benefit which will keep me active in advertizing my timeshare, thank you [NAME] is a big asset to your workforce you should be very thankful having her as a team member. 10-16-13 | 2013-10-16 17:02:02 | #[NAME]!
Hi [NAME], Thank you for the high quality of service you provided. It has been a pleasure dealing with a company that creates win-win solution in the market place. Because we are about to complete joint retirement, we look forward to a continuing relationship with you and with your company. 9-30-13 | 2013-09-30 12:30:06 | #[NAME]!
[NAME] want to express my appreciation not only for the help you provided in guiding me through this, to me, very unfamiliar process; but even more importantly, the patient and even kind manner in which you helped. You were certainly very knowledgeable, helped me handle things quickly and with such grace!! If a buyer is located, I certainly hope you'll be there to provide some guidance for the rest of this little journey. My heartfelt thank you 8-7-13 | 2013-08-08 10:59:02 | #[NAME]!
[NAME] was awesome, courteous, friendly, and honest in helping selling our timeshare. This website is the only one to pick for selling your timeshare! Thank you [NAME] and BuyA Timeshare.com! 3-18-13 | 2013-03-18 10:11:35 | #[NAME]!
[NAME] has put our place up for rent and has gotten results in a timely manor. Thank you again! 3-5-13 | 2013-03-18 10:11:16 | #[NAME]!
[NAME] was able to get my property on the market and once I was able to get it up for rental within 24-48 hours I already received offers for people interested in wanting to rent! Thanks for such a quick and fast turnaround! I really appreciate it! 2-18-13 | 2013-02-18 13:36:47 | #[NAME]!
Hi [NAME], just wanted to thank you again for all your help in finding our group of 5 ladies a beach condo to rent! The wyndham was a wonderful property and our vacation went very well! Thank you for introducing us to [NAME] to feel confident in our rental agreement. We met many wonderful owners who are also interested in renting and told them we found [NAME] through your agency. Thank you again. February 14 2013 | 2013-02-15 07:30:45 | #[NAME]!