Spreadsheet: 863205d1710779779-match-formula-displays-formula-not-results-ticket-numbers-aligw
Sheet: SC Reporting

Assigned to | Number | Missing | Assignment group | Opened | Short description | State | Customer | Priority | Configuration item | Facility | Category | Updated | Updated by | Missing2
[NAME] | INC017852093 |  | EFDV-APP-EMR-DADE | 2024-03-01 16:03:47 | [NAME] FROM THE CW HALF OF THE INFORMATION IS ONLY BEING DISPLAYED -CARDIOLOGY | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI-DADE CARDIOLOGY CONSULTANTS | Application | 2024-03-06 17:11:02 | system
[NAME] | INC017813557 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:02:04 | psg - Not able to scan | Closed | Alejandro Burgos | 4 - Low | eClinicalworks - Region 4 | HEART AND HEALTH INSTITUTE WESTSIDE | Application | 2024-03-03 18:01:13 | system
[NAME] | INC017813530 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:00:03 | PSG - Not able to have two sessiions of ecw  on computer - Cardiolgy | Closed | Alejandro Burgos | 4 - Low | eClinicalworks - Region 4 | HEART AND HEALTH INSTITUTE WESTSIDE | Application | 2024-03-03 18:04:36 | system
[NAME] | INC017835214 |  | EFDV-APP-EMR-DADE | 2024-02-29 11:51:39 | PSG - Calling for provider getting multiple popup's while documenting in ECW | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI-DADE CARDIOLOGY CONSULTANTS | Application | 2024-03-05 13:10:35 | system
[NAME] | INC017826288 |  | EFDV-APP-EMR-DADE | 2024-02-28 15:45:05 | PSG - PRACTICE MANAGER CALLING FOR THE DOCTOR HIS BEHALF WHILE DR. [NAME] -CARDIOLOGY | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI-DADE CARDIOLOGY CONSULTANTS | Application | 2024-03-04 16:03:13 | system
[NAME] | INC017904813 |  | EFDV-APP-EMR-DADE | 2024-03-07 11:09:39 | PSG- provider reporting that dictating from M modal performance is slow | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | ARAD ORTHOPEDICS | Application | 2024-03-12 15:07:54 | admin
[NAME] | INC017813838 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:30:05 | psg - Requesting dual session of ecw access - Gyno/oncolgy | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | [NAME] STAFF | Application | 2024-03-03 18:00:08 | system
[NAME] | INC017835484 |  | EFDV-APP-EMR-DADE | 2024-02-29 12:05:59 | PSG- mid marked not working -cardiology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | HEART AND HEALTH INSTITUTE WESTSIDE | Application | 2024-03-05 13:04:41 | system
[NAME] | INC017813882 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:34:41 | PSG - Getting memory error message when scaning document - Miami Surgical | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI DADE SURGICAL GROUP | Application | 2024-03-03 18:03:36 | system
[NAME] | INC017837604 |  | EFDV-APP-EMR-DADE | 2024-02-29 14:05:19 | PSG -needing assistance for  prescribing equipment for patient -  cardiology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | AVENTURA FLORIDA HEART & VASCULAR CARE | Application | 2024-03-05 15:27:31 | system
[NAME] | INC017938282 |  | EFDV-APP-EMR-DADE | 2024-03-11 13:21:18 | PSG -eCW continues the crashes -Oncology/ gynecology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | INSTITUTE FOR GYNECOLOGIC ONCOLOGY | Application | 2024-03-16 14:06:32 | system
[NAME] | INC017826368 |  | EFDV-APP-EMR-DADE | 2024-02-28 15:49:28 | PSG -user reporting freezing when using eCW | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | INSTITUTE FOR GYNECOLOGIC ONCOLOGY | Application | 2024-03-04 16:03:34 | system
[NAME] | INC017938238 |  | EFDV-APP-EMR-DADE | 2024-03-11 13:18:31 | PSG -need assistance addressing an actual item from the T    JellyBean. | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | [NAME] STAFF | Application | 2024-03-16 14:03:58 | system
[NAME] | INC017938187 |  | EFDV-APP-EMR-DADE | 2024-03-11 13:15:30 | PSG- reporting pops coming from the status bar and interrupting work flow -Oncology /gynecology | Closed | [NAME] | 4 - Low | Generic CI | [NAME] STAFF | Application | 2024-03-16 14:07:19 | system
[NAME] | INC017813645 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:10:58 | PSG - Requesting staff show workflow | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | HEART AND HEALTH INSTITUTE WESTSIDE | Application | 2024-03-03 18:01:39 | system
[NAME] | INC017852139 |  | EFDV-APP-EMR-DADE | 2024-03-01 16:07:02 | PSG -Needs computer set up for printing device -orthopedics | Closed | [NAME] | 4 - Low | Generic CI | KENDALL TRAUMA SURGEONS | Application | 2024-03-06 17:09:57 | system
[NAME] | INC017904738 |  | EFDV-APP-EMR-DADE | 2024-03-07 11:05:59 | PSG- new computer has the wrong plug-in installed for eCW | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | KENDALL REG INT MED RESIDENCY PRACTICE | Application | 2024-03-12 15:07:48 | admin
[NAME] | INC017826253 |  | EFDV-APP-EMR-DADE | 2024-02-28 15:43:01 | PSG - Telephone encounter not visiable - Gyno/Oncology | Closed | Karina Medina | 4 - Low | eClinicalworks - Region 4 | INSTITUTE FOR GYNECOLOGIC ONCOLOGY | Application | 2024-03-04 16:04:32 | system
[NAME] | INC017826326 |  | EFDV-APP-EMR-DADE | 2024-02-28 15:47:24 | PSG- user needing link to Pk within the CW to get patient information from the hospital - cardiology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI ELECTROPHYSIOLOGY INSTITUTE | Application | 2024-03-04 16:04:33 | system
[NAME] | INC017866996 |  | EFDV-APP-EMR-DADE | 2024-03-04 11:11:30 | MIAMI-DADE CARDIOLOGY CONSULTANTS - This is for Dr. [NAME]'s laptop. ECW is very slow, continues to freeze or show the reloading screen. She does not enco | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI-DADE CARDIOLOGY CONSULTANTS | Application | 2024-03-09 17:00:48 | system
[NAME] | INC017904680 |  | EFDV-APP-EMR-DADE | 2024-03-07 11:03:45 | psg-when printing from eCW you print outs are cut off from one side -GME | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | KENDALL REG INT MED RESIDENCY PRACTICE | Application | 2024-03-12 15:07:45 | admin
[NAME] | INC017870041 |  | EFDV-APP-EMR-DADE | 2024-03-04 13:55:11 | PSG = Reproting preformance issue with ECW | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | INSTITUTE FOR GYNECOLOGIC ONCOLOGY | Application | 2024-03-09 16:10:38 | admin
[NAME] | INC017870025 |  | EFDV-APP-EMR-DADE | 2024-03-04 13:53:54 | PSG - Not able to scan from ECW - Miami Surgical | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI DADE SURGICAL GROUP | Application | 2024-03-09 16:10:37 | admin
[NAME] | [NAME] |  | EFDV-APP-EMR-DADE | 2024-02-29 15:22:59 | PSG-reports missing fax inbox line item in outlook - Miami surgical | Closed | Marley Olazabal | 4 - Low | Generic CI | MIAMI DADE SURGICAL GROUP | Application | 2024-03-05 16:12:20 | system
[NAME] | INC017839418 |  | EFDV-APP-EMR-DADE | 2024-02-29 15:59:24 | PSG-not able to scanned into eCW | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI DADE SURGICAL GROUP | Application | 2024-03-05 18:06:44 | admin
[NAME] | INC017813861 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:32:23 | PSG - Midmark not working with ECW - Cardiology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | HEART AND HEALTH INSTITUTE WESTSIDE | Application | 2024-03-03 18:01:51 | system
[NAME] | INC017836882 |  | EFDV-APP-EMR-DADE | 2024-02-29 13:21:13 | Telecom Issue - Cannot Send/Receive Fax - AVENTURA TRAUMA SPECIALISTS - 21097 ne 27 court suite 210 | Closed | [NAME] | 4 - Low | Generic CI | AVENTURA TRAUMA SPECIALISTS | Telecom | 2024-03-13 09:01:12 | system
[NAME] | INC017938369 |  | EFDV-APP-EMR-DADE | 2024-03-11 13:26:51 | PSG- user gets pop-up air message each time he locks on to eCW.  - Oncology/ gynecology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | [NAME] STAFF | Application | 2024-03-16 14:07:23 | system
[NAME] | INC017938321 |  | EFDV-APP-EMR-DADE | 2024-03-11 13:23:29 | PSG- when dictating encouraged her is blinking dictation does not get entered into the field -gynecology/oncology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | [NAME] STAFF | Application | 2024-03-16 14:06:33 | system
[NAME] | INC017904586 |  | EFDV-APP-EMR-DADE | 2024-03-07 10:59:32 | PSG- getting distorted eCW window to log in to -GME | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | GME - KENDALL REGIONAL MEDICAL CENTER | Application | 2024-03-12 15:07:41 | admin
[NAME] | INC017872721 |  | EFDV-APP-EMR-DADE | 2024-03-04 16:33:02 | PSG - User has 16 jellybean and only see 13 | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | IT&S - EAST FLORIDA DIVISION | Application | 2024-03-16 17:00:01 | system
[NAME] | INC017820308 |  | EFDV-APP-EMR-DADE | 2024-02-28 10:30:19 | PSG - User has a "T" telephone encounter but not able to see it - Oncology/Gynocology | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | IT&S - EAST FLORIDA DIVISION | Application | 2024-03-04 12:06:39 | system
[NAME] | INC017956701 |  | EFDV-APP-EMR-DADE | 2024-03-13 08:02:20 | PSG- REQUESTING ASSISTANCE ON REACTIVITY THE PATIENT IN THE CLINICAL WORKS | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | KENDALL TRAUMA SURGEONS | Application | 2024-03-18 09:03:35 | system
[NAME] | INC017813792 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:24:50 | PSG - Centricity will not open correctly - orhto | Closed | [NAME] | 4 - Low | Generic CI | KENDALL TRAUMA SURGEONS | Application | 2024-03-03 18:03:32 | system
[NAME] | INC017920880 |  | EFDV-APP-EMR-DADE | 2024-03-08 15:05:14 | PSG -needing assistance configuring MediTech | Closed | [NAME] | 4 - Low | Generic CI | KENDALL TRAUMA SURGEONS | Application | 2024-03-13 17:02:38 | system
[NAME] | INC017813818 |  | EFDV-APP-EMR-DADE | 2024-02-27 17:27:24 | PSG - not able to access HIE - Ortho | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | KENDALL TRAUMA SURGEONS | Application | 2024-03-03 18:01:15 | system
[NAME] | INC017846109 |  | EFDV-APP-EMR-DADE | 2024-03-01 10:20:40 | PSG - Getting error messages when launching or clicking on "S" | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | PM EAST FLORIDA DIVISION | Application | 2024-03-06 12:06:16 | admin
[NAME] | INC017813484 |  | EFDV-APP-EMR-DADE | 2024-02-27 16:55:32 | PSG - Not able to tranmit sciamge order - Cardiology | Closed | Tamara Blanc | 4 - Low | eClinicalworks - Region 4 | HEART AND HEALTH INSTITUTE WESTSIDE | Application | 2024-03-03 17:06:52 | system
[NAME] | INC017813512 |  | EFDV-APP-EMR-DADE | 2024-02-27 16:57:34 | PSG - Not recieving email sent from outside of HCA network. | Closed | Tamara Blanc | 4 - Low | Generic CI | HEART AND HEALTH INSTITUTE WESTSIDE | Application | 2024-03-03 17:17:18 | system
[NAME] | INC017826215 |  | EFDV-APP-EMR-DADE | 2024-02-28 15:41:00 | PSG - Monitor keeps dissconnecting - Gyno/Oncology | Closed | Teresa Abregu | 4 - Low | Generic CI | INSTITUTE FOR GYNECOLOGIC ONCOLOGY | Application | 2024-03-04 16:05:15 | system
[NAME] | INC017904451 |  | EFDV-APP-EMR-DADE | 2024-03-07 10:52:56 | PSG -need assistance in modifying   Access for user in eCW | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | AVENTURA FLORIDA HEART & VASCULAR CARE | Application | 2024-03-12 12:05:14 | system
[NAME] | INC017852118 |  | EFDV-APP-EMR-DADE | 2024-03-01 16:05:32 | PSG -user not able to scan from nap application -cardiology | Closed | [NAME] | 4 - Low | Generic CI | MIAMI-DADE CARDIOLOGY CONSULTANTS | Application | 2024-03-06 17:01:11 | system
[NAME] | INC017826174 |  | EFDV-APP-EMR-DADE | 2024-02-28 15:38:34 | PSG - Not able to log on to ECW - Miami Surgical | Closed | Yosleidys Dume | 4 - Low | eClinicalworks - Region 4 | MIAMI DADE SURGICAL GROUP | Application | 2024-03-04 16:02:07 | system
[NAME] | INC017904559 |  | EFDV-APP-EMR-DADE | 2024-03-07 10:57:58 | PSG -user having plug-in related issues in eCW | Closed | [NAME] | 4 - Low | eClinicalworks - Region 4 | MIAMI DADE SURGICAL GROUP | Application | 2024-03-12 12:02:00 | system
[NAME] | INC017904507 |  | EFDV-APP-EMR-DADE | 2024-03-07 10:55:44 | PSG- not able to log in to web X on new computer | Closed | [NAME] | 4 - Low | Generic CI | MIAMI DADE SURGICAL GROUP | Application | 2024-03-12 12:02:37 | system