Spreadsheet: 94875d1294652344-calculate-based-on-2-requirements-daily
Sheet: Daily

11605 | 2011-01-10 00:00:00 | NA | 0D 0H 21M | 0D 0H 0M | Sandrine BLANC AOT | IT Support | P3 | Sandrine Blanc | [NAME] | 0.35
11604 | 2011-01-10 00:00:00 | NA | 0D 0H 22M | 0D 0H 0M | Regarding remedy reference number ... | IT Support | P3 | Helpdesk ([NAME]) | [NAME] | 0.3666666666666666
11603 | 2011-01-10 00:00:00 | NA | 0D 0H 22M | 0D 0H 0M | FW: Email signatures | IT Support | P3 | Banyan, Reception | [NAME] | 0.3666666666666666
11602 | 2011-01-09 00:00:00 | NA | 0D 4H 48M | 0D 0H 0M | [No Subject] | IT Support | P3 | [NAME], [NAME] | [NAME] | 4.8
11595 | 2011-01-08 00:00:00 | NA | 0D 2H 45M | 0D 0H 0M | Laptop Issue 8th Jan | IT Support | P3 | [NAME], [NAME] | Marcus Culver | 2.75
11594 | 2011-01-08 00:00:00 | NA | 0D 2H 45M | 0D 0H 0M | Direct Line - [PHONE] | IT Support | P3 | Savage, [NAME] | Kev East | 2.75
11582 | 2011-01-07 00:00:00 | NA | 0D 1H 33M | 0D 0H 0M | phone | IT Support | P3 | Kearney, Dane | Kev East | 1.55
11575 | 2011-01-07 00:00:00 | NA | 0D 4H 59M | 0D 0H 0M | HOTEL NEW SOLARIUM - EMAIL BOS DOES NOT ... | IT Support | P3 | Hotel New Solarium, ... | Marcus Culver | 4.983333333333333
11570 | 2011-01-07 00:00:00 | NA | 0D 5H 28M | 0D 0H 0M | FW: CMS | IT Support | P3 | East, [NAME] | Kev East | 5.466666666666667
11562 | 2011-01-07 00:00:00 | NA | 0D 8H 28M | 0D 0H 0M | Trams | IT Support | P3 | Bravery, Pam | [NAME] | 8.466666666666667
11554 | 2011-01-06 00:00:00 | NA | 0D 3H 27M | 0D 0H 0M | ECSQ Changes on the Brand Websites | IT Support | P3 | Harvey, [NAME] | [NAME] | 3.45
11553 | 2011-01-06 00:00:00 | NA | 0D 3H 27M | 0D 0H 0M | BlackBerry | IT Support | P3 | [NAME], [NAME] | [NAME] | 3.45
11552 | 2011-01-06 00:00:00 | NA | 0D 4H 19M | 0D 0H 0M | FW: VPN Access | IT Support | P3 | Smith, [NAME] | [NAME] | 4.316666666666666
11544 | 2011-01-06 00:00:00 | NA | 0D 5H 54M | 0D 0H 0M | FW: [#519296] (Response) LH FEEDBACK ... | IT Support | P3 | Clapton, [NAME] | [NAME] | 5.9
11542 | 2011-01-06 00:00:00 | NA | 0D 6H 52M | 0D 0H 0M | Amadeus API | IT Support | P3 | Byron, [NAME] | [NAME] | 6.866666666666667
11540 | 2011-01-06 00:00:00 | NA | 0D 7H 22M | 0D 0H 0M | RE: Ticket #11848 Assigned to you | IT Support | P3 | Bravery, [NAME] | Marcus Culver | 7.366666666666666
11533 | 2011-01-06 00:00:00 | NA | 1D 0H 28M | 0D 0H 0M | RE: [#11847] (Response) Acess to ... | IT Support | P3 | Hufton, [NAME] | [NAME] | 10.46666666666667
11527 | 2011-01-05 00:00:00 | NA | 1D 2H 43M | 0D 0H 0M | FW: DFS Mapping Change for [NAME] ... | IT Support | P3 | [NAME] | [NAME] | 12.71666666666667
11526 | 2011-01-05 00:00:00 | NA | 1D 2H 56M | 0D 0H 0M | FW: Email an Itinerary not working on ... | IT Support | P3 | Mercer, Amber | [NAME] | 12.93333333333333
959365 | 2010-12-29 00:00:00 | 2011-01-05 00:00:00 | 1D 6H 25M | 0D 0H 0M | Ella Hornall's Call Recordings | IT Support | P3 | Jones, [NAME] | [NAME] | 16.41666666666667
972429 | 2011-01-05 00:00:00 | NA | 1D 6H 35M | 0D 0H 0M | Mobile | IT Support | P3 | Appleby, [NAME] | [NAME] | 16.58333333333333
596439 | 2011-01-05 00:00:00 | NA | 1D 8H 29M | 0D 0H 0M | Re: [#11388] (Response) MAIL NOT ... | IT Support | P3 | [NAME], [NAME] | [NAME] | 18.48333333333333
595084 | 2011-01-04 00:00:00 | NA | 2D 1H 33M | 0D 0H 0M | FW: Actions from Conference Call | IT Support | P3 | Byron, [NAME] | [NAME] | 21.55
847363 | 2011-01-04 00:00:00 | NA | 2D 3H 6M | 0D 0H 0M | MCS ACCESS | IT Support | P3 | Wason, [NAME] | [NAME] | 23.1
967781 | 2011-01-04 00:00:00 | NA | 2D 3H 33M | 0D 0H 0M | FW: IBE Upgrade | IT Support | P3 | Byron, [NAME] | [NAME] | 23.55
11580 | 2011-01-07 00:00:00 | NA | 0D 2H 10M | 0D 0H 0M | JIRA Ski access | IT Support | P4 | [NAME] | Marcus Culver | 2.166666666666667
11574 | 2011-01-07 00:00:00 | NA | 0D 5H 12M | 0D 0H 0M | Call to cd request | IT Support | P4 | [NAME] | [NAME] | 5.2
11548 | 2011-01-06 00:00:00 | NA | 0D 4H 50M | 0D 0H 0M | New printers | IT Support | P4 | [NAME] | Kev East | 4.833333333333333