Spreadsheet: tracy_geaccone__40532__ETS - Transwestern IC 10-19
Sheet: IT Infrastructure

 | Total cost per Business Unit
 | Service Category | Service | Service Options | Transwestern
 | Customer Support | Resolution Center |  | 0
 |  | Desktop support | General | 0
 |  |  | Traders | 0
 |  |  | Executive | 0
 |  |  | Remote | 0
 |  | Desktop Hardware Support |  | 0
 |  | Printer Management Support |  | 0
 | Subtotal 2002
 | Production Operations Services | Production Operations Management |  | 610.5520041322313
 |  | Enterprise Command Center |  | 2778.495247933884
 |  | Change & Configuration Management |  | 1816.004938016529
 |  | [NAME] (Future Service) |  | 0
 |  | Security Administration |  | 0
 |  | Data Center Operations |  | 9731.419397715727
 |  | IT Security Policy, Monitoring, and Investigation |  | 9061.119838093658
 |  | Software - Desktop Maintenance & Support |  | 65726.83884226081
 |  | Software - Server Maintenance & Support |  | 4406.157024916966
 |  | Application Storage Support |  | 0
 |  | User & Data Volume Support |  | 0
 |  | Remote Infrastructure Operation & Support |  | 0
 |  | Remote Trading Management |  | 0
 |  | UNIX Application Infrastructure |  | 0
 |  | General UNIX Infrastructure |  | 1767.975555194273
 |  | NT Application Infrastructure |  | 0
 |  | General NT Infrastructure |  | 11218.25108362397
 |  | Remedy |  | 1161.095866484504
 |  | Email Administration |  | 3485.325383549412
 |  | Market Data Admin. Support |  | 509.471077252066
 |  | Disk Space Allocations (E-mail) |  | 1237.830406363636
 |  | Messaging Operations (Exchange) |  | 16474.29842195466
 |  | Web Operations |  | 2274.579213591942
 |  | Terminal Server Operations |  | 0
 |  | Distributed Applications Management |  | 2878.742705327479
 |  | EDI |  | 17409.48099173554
 | Subtotal 2002
 | Data Communications Support | LAN Support |  | 16144.16405846286
 |  | [NAME] |  | 8802.599798863635
 |  | DMZ Security |  | 11868.44742747357
 |  | 24x7 Support |  | 11836.50588409091
 | Voice Communications Support | Telephony support |  | 20854.93892993522
 |  | Communication Trading Support |  | 0
 | Subtotal 2002
 | Special Services Support | Business Administration Project Management |  | 2128.809700413223
 |  | Technical Architecture Oversight |  | 3158.027944214876
 | Subtotal 2002
 | Subtotal
 | 2002 Infrastructure Plan Depreciation |  |  | 98800.1652892562
 | INDIRECTS | Overall (pre pass-thru) |  | 14009.63376399387
 | Other Compensation Expense |  |  | 13184.69008264463
 | Subtotal Before Passthroughs
 | Infrastructure Passthroughs | Market Data Feeds |  | 9436.265472892563
 |  | Long Distance |  | 11239.13804938763
 |  | 800 (Inbound) |  | 6728.362912974211
 |  | Calling Card |  | 2080.433332561984
 |  | Audio Conferencing |  | 1249.37551338843
 |  | Video Conferencing |  | 2951.327591136255
 |  | Internet Access |  | 14878.86863216288
 |  | EOL - Internet Access |  | 0
 |  | ETS - Omaha Internet Access |  | 5577.569256198347
 |  | MAN |  | 0
 |  | Remote Access (dial/VPN) |  | 13844.53772842715
 |  | [NAME] |  | 67705.48663772726
 |  | Voice Circuit |  | 7575.580568655446
 |  | [NAME] |  | 0
 |  | Communications - Churns |  | 0
 | Subtotal of Passthroughs
 | Grand Total