Spreadsheet: 81764d1281941725-filter-software-name-software-calls
Sheet: Sheet1

CALL ID | [NAME] | BUILDING | CALLER NAME | CLASSIFICATION | CATEGORY | [NAME] | ADDITIONAL INFORMATION | CREATED | SOLUTION | REMARKS | ASSIGNED TO | [NAME] | SOFTWARE NAME | COMPLIANCE REMARKS | PR NUMBER | USAGE TYPE | PROVISION TYPE
1165485 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Adobe SVG Viewer 3.0 installation required | unable to view some objects in Cramer GUI because of Adobe SVG Viewer 3.0 dependency. | 2010-05-12 18:13:26.000 | Vinod:- Installed SVG Viewer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Adobe SVG Viewer 3.0 | NULL | NULL | NULL | NULL
1165449 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Installation of geneva IRB3.0 standalone client | Installation of geneva IRB3.0 standalone client | 2010-05-12 17:58:11.000 | Poonam : Citrix Installed | Poonam : Citrix Installed | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Consider this as an approval from TIM compliance for Geneva IRB client as the server is in client premises. | NULL | NULL | NULL
1165443 | KOLKATA | Kolkata - Techno India (Techno) | Subha.2.Acharya | Software | Software - Installation of Freeware | Please Install FileZilla for File Transfer. | Please Install FileZilla for File Transfer. | 2010-05-12 17:54:09.000 | Disapproved by IDU head, hence closing. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | FileZilla | NULL | NULL | NULL | NULL
1165447 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | need to install softwares | Working in Revenue Assurance-IQI.To continue day to day project support activity need to install Oracle client 9i and [NAME] developer. | 2010-05-12 17:55:34.000 | Call closed. | installed Oracle client 9i and Sql developer 1.5. | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1166682 | PUNE | Pune - Sharda Annex | Anagha Pritish Waghmare | Software | Software - Installation of Freeware | Required MSSOAP Toolkit 3.0 | Please provide MSSOAP Toolkit 3.0. It is a project requirement. | 2010-05-13 16:13:17.000 | Call closed. | installed Soap 3.0 | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as freeware | NULL | NULL | NULL
1165071 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Installation of HP QC tool | Hi [NAME],    Can you please install HP QC tool.    Thanks,  [NAME]5060 | 2010-05-12 15:14:39.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1165026 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Installation of Oracle Client | Hi Team,    Can you please install Oracle Client and SQL dev tool on machine 10.5.51.15 | 2010-05-12 15:03:11.000 | Call closed. | Installed Oracle 10g client. | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1164931 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Pls. install Internet Explorer 8 | Pls. install Internet Explorer 8.  Need it for Project related work. | 2010-05-12 14:28:59.000 | Arvind: Installed IE 8 Hence closing the call                Resolved. | NULL | [NAME] | Chandivali Desktop Engineers | Application not in list | Approved for IE 8. | NULL | NULL | NULL
1165354 | NOIDA | Noida - A7 | [NAME] Jolly | Software | Software - Installation of Freeware | Installation of HP QC and [NAME] | Installation of HP QC and [NAME] | 2010-05-12 17:13:37.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1165326 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Pl install .net framework 3.5 | Pl install .net framework 3.5 | 2010-05-12 17:01:28.000 | installed :-asmit | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for .Net Framework 3.5. | NULL | NULL | NULL
1165295 | PUNE | Pune - Sharda Center | Satya.2.Nayak | Software | Software - Installation of Freeware | Installation of Eclipse. | Installation of Eclipse. | 2010-05-12 16:48:58.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1165299 | PUNE | Pune - Manikchand Galleria Phase II | Somkanti Biswas | Software | Software - Installation of Freeware | Install clarify | to install clarify | 2010-05-12 16:50:36.000 | Vinod:- Installed Somkanti | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | ClarifyCRM 6.0.1.31 Oracle Client | NULL | NULL | NULL | NULL
1165278 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Installation of Eclipse. | Installation of Eclipse. | 2010-05-12 16:42:00.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1165282 | PUNE | Pune - Gigaspace Delta | Thirupathi Lingampalli | Software | Software - Installation of Freeware | Need to install softwares | I need to install Citrix and OWB in my system | 2010-05-12 16:44:15.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | CITRIX ICA Client | Approved for OWB client as it is client provided software for UII Project. Also approved for Citrix client. | NULL | NULL | NULL
1165252 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Please install SQL Developer on this Machine | Please install SQL Developer on this Machine | 2010-05-12 16:28:33.000 | Chetan : Installation id one call completed...... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1165189 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | VSS installation. | Hi [NAME],    Can you please installation of VSS on machine 10.5.51.15    Thanks | 2010-05-12 16:02:45.000 | Chetan : Install VSS Call completed.. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1164737 | PUNE | Pune - Hinjewadi corporate Block | Anupam Dutta | Software | Software - Installation of Freeware | Install HP Quality Centre | Install HP Quality Centre | 2010-05-12 12:51:29.000 | Shridhar:installed QC. | Shridhar:installed QC. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for web link based QC client installation. | NULL | NULL | NULL
1164594 | PUNE | Pune - Manikchand Galleria Phase II | Nidhi Ghangas | Software | Software - Installation of Freeware | Need to get SVN Installed | Hi,   As per project requirement, ned to get SVN Installed.    Warm eEgards,   Nidhi | 2010-05-12 11:54:27.000 | Maheepal: installed SVN | Maheepal: installed SVN | Maheepal Dahiya | TechM Noida Centralised Helpdesk | SVN | NULL | NULL | NULL | NULL
1164714 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Need to install Oracle JDeveloper 11g. | Need to install Oracle JDeveloper 11g. | 2010-05-12 12:39:37.000 | Chetan : Installation of Jdeveloper is completed...... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | [NAME] 3.2 | Approved for Oracle JDeveloper 11g. | NULL | NULL | NULL
1164759 | PUNE | Pune - Hinjewadi corporate Block | Anupam Dutta | Software | Software - Installation of Freeware | Installation of BT Communicator | Installation of BT Communicator | 2010-05-12 12:57:23.000 | Disapproved bt Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1164747 | PUNE | Pune - Hinjewadi corporate Block | Anupam Dutta | Software | Software - Installation of Freeware | Installation of Eclipse C/C++ | Installation of Eclipse C/C++ | 2010-05-12 12:54:28.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | eclipse C++ IDE & UML plugin | NULL | NULL | NULL | NULL
1164691 | Pune | Pune - Gigaspace Delta | Smitha [NAME] | Software | Software - Installation of Freeware | Can u please install OWB | Can u please install OWB 10.2 | 2010-05-12 12:30:44.000 | Jayesh : Call Completed. | Jayesh : Software installed | [NAME] | Gigaspace Desktop Engineers | Star Team Cross-platform Client | Approved for OWB client as it is client provided software for UII Project. | NULL | NULL | NULL
1164512 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Printer Driver installation | Printer driver : Lanier PCL 6 installation | 2010-05-12 11:30:11.000 | AmolB:-installed the drivers, call completed. | AmolB:-cant contact to user on given mobile no...@6:05  13/5/2010.  AmolB:-user told me to do thid on tomorrow@  6:50pm 13/5/2010. | [NAME] | OVTL Desktop Engineers | Application not in list | Approved for printer config. | NULL | NULL | NULL
1164154 | CHANDIGARH | Chandigarh - DLF Building (IT Park) | Preeti Choudhary | Software | Software - Installation of Freeware | Citrix Installation. | Citrix Installation. | 2010-05-11 22:22:19.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1164048 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Installation of eclipse on the system | Eclipse needs to be installed on the system | 2010-05-11 19:21:25.000 | Pankaj:-Installation of eclipse done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1163147 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Adobe SVG viewer 3.0 | Please install Adobe SVG viewer 3.0 | 2010-05-11 12:24:54.000 | Call closed | installed SVG viewer 3.0 | [NAME] | TechM Pune Centralised Helpdesk | Adobe SVG Viewer 3.0 | NULL | NULL | NULL | NULL
1162791 | NOIDA | Noida - A20 | Akashdeep Samadhar | Software | Software - Installation of Freeware | Urgent installation of DB Visualiser | Urgent installation of DB Visualiser | 2010-05-11 10:09:17.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1197778 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Please install ms office communicator in my system | Hello,     Please install ms office communicator in my system.    Thanks in advance!    Warm Regards  [NAME] | 2010-06-09 12:05:06.000 | Installed MS communicator | NULL | [NAME] | TechM Pune Centralised Helpdesk | NULL | Approved as bt communicator | NULL | NULL | NULL
1208214 | CHENNAI | Chennai - Sterling Building | [NAME] | Software | Software - Installation of Freeware | subversion | please install subversion on my PC.. | 2010-06-17 12:03:23.000 | Ajay: Installed the Tortoise SVN( Subversion). | Ajay: Installed the Tortoise SVN( Subversion). | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | subversion | NULL | NULL | NULL | NULL
1208210 | KOLKATA | Kolkata - Techno India (Techno) | Mayukh Banerjee | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Need to install Oracle Client 10g for STC project | 2010-06-17 12:01:54.000 | Anurag : @ 03:57PM(IST) on 17th June'10 : [NAME]; Hence;Closing the call. | Anurag : @ 03:57PM(IST) on 17th June'10 : [NAME]; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1208187 | PUNE | Pune - Hinjewadi Block 1 | Pankaj Dange | Software | Software - Installation of Freeware | TortoiseSVN team | Installation of TortoiseSVN | 2010-06-17 11:51:37.000 | Chetan :  install SVN | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1225118 | PUNE | Pune - Gigaspace Delta | Vinay.3.Kulkarni | Software | Software - Installation of Freeware | need to install Latest JRE ([NAME] runtime enviormen | need to install Latest JRE ([NAME] runtime enviorment) | 2010-07-01 13:43:21.000 | Call closed | installed JRE 1.6 | [NAME] | TechM Pune Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1163472 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Please Install x-manager | Please Install x-manager | 2010-05-11 14:37:53.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1163437 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install Apache Maven 2.2.1 | Hi,    Please install Apache Maven 2.2.1.    Thanks,  [NAME] | 2010-05-11 14:27:16.000 | installed apache maven | NULL | Sibi [NAME] | TechM Pune Centralised Helpdesk | Apache Maven | NULL | NULL | NULL | NULL
1163433 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] 10g Client (or any latest version) | Hi,    Please install Oracle 10g Client or any latest version.    Thanks,  [NAME]. | 2010-05-11 14:25:21.000 | instaled 10g client | instaled 10g client | Sibi [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1163428 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install FileZilla FTP Client 3.3.2.1 | Hi,    please install FileZilla FTP Client 3.3.2.1.    Thanks,  [NAME]. | 2010-05-11 14:23:17.000 | installed filezilla | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Sibi [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1163425 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Installation of Spark | Please install spark in my PC | 2010-05-11 14:22:47.000 | Vijay: User is from ATT Domain so closed call | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1163420 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] | Hi,    Please install latest Putty on the machine.    Thanks,  [NAME] sarode. | 2010-05-11 14:21:36.000 | installed putty | NULL | Sibi [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1163416 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install Apache ANT 1.8 | Hi,    Please Install Apache ANT 1.8.    Thanks,  [NAME] | 2010-05-11 14:19:42.000 | installed apache ant | NULL | Sibi [NAME] | TechM Pune Centralised Helpdesk | Apache Ant1.6 | NULL | NULL | NULL | NULL
1163397 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install XML Bean 2.4.0 | Hi,    Please install XML Bean 2.4.0.    Thanks,  [NAME]. | 2010-05-11 14:13:25.000 | installed xml bean | installed xml bean | Sibi [NAME] | TechM Pune Centralised Helpdesk | xmlBEAN | NULL | NULL | NULL | NULL
1163396 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Upgrade internet explorer  browser | Upgrade internet explorer  browser to latest version. | 2010-05-11 14:12:42.000 | Pankaj:-IE7 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for IE 8. | NULL | NULL | NULL
1165748 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME]..we had already have parasoft software. this is the second time we are getting patch from [NAME] team.Previous approval is attached.[PO No-22159 ] | 2010-05-13 10:04:44.000 | Shridhar:download that software and copied on users machine. | Shridhar:download that software and copied on users machine. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for the patch | NULL | NULL | NULL
1163394 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install Eclipse Galileo. | Hi,    Please install below version of Eclipse.    Eclipse Galileo ( JAVA EE IDE for Web Developers, Build id : [PHONE]).      Thanks,  [NAME] | 2010-05-11 14:11:02.000 | installed eclipse 3.4 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Sibi [NAME] | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1163386 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install Eclipse 3.4 Ganymede | Hi,    Please install below Eclipse.    Eclipse 3.4 Ganymede (MAF Eclipse 1.0.6 Distribution Plus TIBCO Business Studio 3.1 Features).      Thanks,  [NAME]. | 2010-05-11 14:07:42.000 | installed eclipse 3.4 | NULL | Sibi [NAME] | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1163377 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install JRE with JDK 1.6.0_12+ version. | Hi,    Please Install JRE with JDK 1.6.0_12+ version.    Thanks,  [NAME] | 2010-05-11 14:04:09.000 | installed JDK | installed JDK | Sibi [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1163375 | PUNE | Pune - Sharda Annex | Suryakant Kadu | Software | Software - Installation of Freeware | Want to Install IP Messenger | For Communicating with the Team Members | 2010-05-11 14:02:32.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1165772 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Required QTP Flex Plugins 2 | Required QTP Flex Plugins 2 which will support QTP 9.1. below is the Link:  http://www.adobe.com/support/documentation/en/flex/2/install.html    or    http://adobe-flex-builder-plug-in.software.informer.com/2.0/ | 2010-05-13 10:14:22.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1163356 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Need to install spark | Hi,  Need spark installation. | 2010-05-11 13:54:08.000 | Reuben: Spark was already installed. She needed a shortcut to be placed on the desktop. Done this. Closing the call with user's approval @ 12/05/10-12:27 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NULL | TIM-ASSETCOORDINATORS | Spark | NULL | NULL | NULL | NULL
1163762 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Install Spark | Install Spark | 2010-05-11 16:22:18.000 | Arvind : Installed spark Working well                 Resolved. | NULL | [NAME] | Chandivali Desktop Engineers | Spark | NULL | NULL | NULL | NULL
1163757 | PUNE | Pune - Gigaspace Delta | Thirupathi Lingampalli | Software | Software - Installation of Freeware | Installation of Oracle 9i and TOAD | Installtion of Oracle 9i and TOAD | 2010-05-11 16:19:59.000 | Call closed | installed oracle 9i Client. | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1163645 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Eclipse Installation | Project requirement. | 2010-05-11 15:36:55.000 | Pankaj:- Eclipse Installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1162815 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | wanted to install MS project viewer | wanted to install MS project viewer | 2010-05-11 10:22:01.000 | Chetan : Install MPP Viewar call completed... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | MS Project Viewe | NULL | NULL | NULL | NULL
1162820 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Oracle client installation | - | 2010-05-11 10:23:36.000 | Vijay: Installed Oracle 9 i Client | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1162807 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | to inatall netscape 4.7 | to install netscape: 4.7 | 2010-05-11 10:19:21.000 | Chetan : Install Netscape | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | Approved  for Netscape browser as it is a project requirement. | NULL | NULL | NULL
1162797 | PUNE | Pune - Gigaspace Delta | Ashok [NAME] | Software | Software - Installation of Freeware | Need to install WINSCP | Need to install WINSCP | 2010-05-11 10:11:14.000 | WinSCP Installed | WinSCP Installed | [NAME] | TechM Pune Centralised Helpdesk | Winscp | NULL | NULL | NULL | NULL
1162715 | PUNE | Pune - Gigaspace Delta | Swati Chanand | Software | Software - Installation of Freeware | Need to install Customer Center | I need to install Customer Center of Oracle BRM. I have installables. Please do it on urgent basis. | 2010-05-11 09:27:24.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1162710 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | I need installation of BT Communicator | Installation of BT Communicator | 2010-05-11 09:24:43.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1162144 | PUNE | Pune - Gigaspace Beta II | Sirimalla Suresh | Software | Software - Installation of Freeware | instalation of eclips software | Installation of eclipse software for selenium automation for QMS automation purpose | 2010-05-10 16:20:32.000 | [NAME] : Installation of Eclipse done, Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1162130 | PUNE | Pune - Gigaspace Beta II | Sirimalla Suresh | Software | Software - Installation of Freeware | Instalation of oracle 10.2 client | Instalation of oracle 10.2 client      Please give me a call on extn 1648 giga | 2010-05-10 16:14:31.000 | Oracle Installed | Oracle Installed | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1162118 | PUNE | Pune - Sharda Center | Ashish.7.Sharma | Software | Software - Installation of Freeware | IIS with admin rights | i need IIS with admin rights on my system. | 2010-05-10 16:10:18.000 | Pankaj:-IIS installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Microsoft released IIS SEO Toolkit Beta | NULL | NULL | NULL | NULL
1162114 | PUNE | Pune - Hinjewadi Block 1 | Kishore Upadhyay | Software | Software - Installation of Freeware | need oracle 10g client installation  for training | Need '[NAME] 10g Client" Installation  to be done | 2010-05-10 16:09:30.000 | Oracle 10G Client Installed | Oracle 10G Client Installed | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1162121 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install - Google desktop search software | Please install google desktop search software. | 2010-05-10 16:11:48.000 | Vinod:- Installed Google desktop | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Google desktop | NULL | NULL | NULL | NULL
1162375 | PUNE | Pune - Hinjewadi Block 2 | sumant chhunchha | Software | Software - Installation of Freeware | Need latest Flash player for [NAME]  and IE | Need latest Flash player for [NAME]  and IE - Adobe Flash Player version 10.0.45.2 | 2010-05-10 17:45:59.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 Plugin | NULL | NULL | NULL | NULL
1159167 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Need to learn UML for BA role | Learning UML and hence need this software to use UML. The software is UMLet which is used for UML and this is a freeware.   http://www.umlet.com/ | 2010-05-06 18:42:19.000 | Amit G.: Download software, installed now it`s working fine...so...closing this call. | Amit G.: Please provide me url... | Amit Gujarathi | OVTL Desktop Engineers | UmLet | NULL | NULL | NULL | NULL
1161897 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Need to install Borland | Need to install Borland | 2010-05-10 15:05:23.000 | Chetan : [NAME] call completed.. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Star Team Cross-platform Client | NULL | NULL | NULL | NULL
1162000 | KOLKATA | Kolkata - Techno India (Techno) | Sutapa Sarkar | Software | Software - Installation of Freeware | Install FileZilla software | Install FileZilla software. | 2010-05-10 15:34:02.000 | Disapproved by IDU head, hence closing. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | firebug | NULL | NULL | NULL | NULL
1161972 | PUNE | Pune - Sharda Annex | Satyajit [NAME] | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Would like to install Oracle Database 10g Express Edition which is a freeware to learn and build OBI reports | 2010-05-10 15:26:58.000 | Oracle 10G Express Edition Installed | Oracle 10G Express Edition Installed | [NAME] | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1161851 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Installation of QTP | Hi  As a part of project requirement need QTP on my machine. So can you please download QTP on my machine. | 2010-05-10 14:50:20.000 | Closing On User Confirmation | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1162327 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Install microsoft live meeting | Kindly install microsoft live meeting that I need for all my meetings.    Approval attached. | 2010-05-10 17:23:11.000 | Disapproved bt Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1162353 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | To install the [NAME] user tool | To install the [NAME] user tool | 2010-05-10 17:39:07.000 | Chetan : [NAME] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1162367 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | JDK 6.0 installation | Intsall freeware JDK 6.0. | 2010-05-10 17:43:30.000 | Shridhar: as per user, issue has been resolved. | Shridhar: as per user, issue has been resolved. | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1162276 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | need to install skype | need to install skype | 2010-05-10 17:02:22.000 | Disapproved by IDU head ,hence closing. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | skype | NULL | NULL | NULL | NULL
1162157 | PUNE | Pune - Gigaspace Beta II | Sirimalla Suresh | Software | Software - Installation of Freeware | Installation of mozilla fire fox browser | Installation of mozilla fire fox browser for selenium automation tool to work out on freeware automation tool | 2010-05-10 16:25:24.000 | Vinod:- Installed firefox | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161305 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Need to install Apache Directory Studio | Need to install Apache Directory Studio for LDAp programming  http://www.poolsaboveground.com/apache/directory/studio/stable/1.5.3.v20100330/ApacheDirectoryStudio-win32-1.5.3.v20100330.exe    http://mirror.cc.columbia.edu/pub/software/apache/directory/stu | 2010-05-10 11:50:33.000 | Chetan : Download the files and given to user call completed.... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1162148 | PUNE | Pune - Sharda Annex | Laxmikant Shevada | Software | Software - Installation of Freeware | Installation of JDK 1.4 Software | Installation of JDK 1.4 Software | 2010-05-10 16:21:48.000 | Vijay: Reinstalled JDK 1.4.2 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1161153 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | SQL Developer installation | Please install SQL developer on my machine. | 2010-05-10 11:01:18.000 | Chetan : Install SQL Develpoer call completed.... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1161779 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of Firezilla | Installation of Firezilla | 2010-05-10 14:29:52.000 | Vinod:- Installed FileZilla | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161770 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of SQL Developer | Installation of SQL Developer | 2010-05-10 14:27:26.000 | Vijay: Installed SQL Developer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161763 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of MS Visio Viewer | Installation of MS Visio Viewer | 2010-05-10 14:25:17.000 | Reuben: [NAME] viewer is installed. Closing the call with user approval @ 14/05/10-16:12 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161086 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | please install Sql Developer | Install SQL developer | 2010-05-10 10:39:54.000 | Vijay: Installed SQL Developer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1161678 | HYDERABAD | Hyderabad - Cyber Gateway | [NAME] | Software | Software - Installation of Freeware | Installation of VuGen & Analysis | Installation of VuGen & Analysis. Please check the attachment for the approval & from where we have downloaded the software. | 2010-05-10 13:51:27.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1161616 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Please install google chrome browser | Please install Google [NAME] on my system required for testing purpose on different browsers. | 2010-05-10 13:26:33.000 | Saurabh:- installed google crome @ 31/05/10-11:20 and confirmed from user. | NULL | Saurabh [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161543 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Spark to be installed | I have moved to BT Green Side. Is it possible to install Spark? | 2010-05-10 12:54:53.000 | Spark works only in Techmahindra domain , so it will not work for BT green side users | Spark works only in Techmahindra domain , so it will not work for BT green side users | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161454 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of Eclipse IDE | Installation of Eclipse IDE for Java Developers. | 2010-05-10 12:28:54.000 | Reuben: Eclipse is already installed as per user. Hence closing the call @ 14/05/10-16:07 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161478 | PUNE | Pune - Sharda Center | Ashish.7.Sharma | Software | Software - Installation of Freeware | Windows installer 4.5 (Freeware) | need  Windows installer 4.5 (Freeware) | 2010-05-10 12:35:06.000 | Bhuvan : Windows installer is already installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1161425 | PUNE | Pune - Sharda Center | Ashish.7.Sharma | Software | Software - Installation of Freeware | AjaxControlToolkit - Release 30930 (Freeware) | AjaxControlToolkit - Release 30930 (Freeware) | 2010-05-10 12:21:58.000 | Vijay: Installed Ajax Control | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1161049 | PUNE | Pune - Gigaspace Beta II | Chandrani Das | Software | Software - Installation of Freeware | Reuired Call Meeting | Reuired Call Meeting | 2010-05-10 10:21:18.000 | Shridhar:installed Live meeting. | Shridhar:installed Live meeting. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for live meeting client | NULL | NULL | NULL
1161999 | HYDERABAD | Hyderabad - Cyber Gateway | [NAME] | Software | Software - Installation of Freeware | installation of Vugen,Analysis | installation of Vugen,Analysis   please find the attached for the approval. | 2010-05-10 15:33:55.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1161003 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of SQL developer | Installation of SQL developer | 2010-05-10 09:59:52.000 | [NAME] : Installation of SQL Developer done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1162221 | PUNE | Pune - Hinjewadi Block 1 | Sandeep.2.Chauhan | Software | Software - Installation of Freeware | i need mysql yog edition software on my desktop. | i need mysql yog edition software on my desktop. its very urgent. | 2010-05-10 16:41:42.000 | Pankaj:-Installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQLyog Community Edition | NULL | NULL | NULL | NULL
1160403 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Need to install communicator | Need to instal internal communicator | 2010-05-07 16:42:49.000 | Shridhar:installed communicator | Shridhar:installed communicator | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for BT Communicator. | NULL | NULL | NULL
1160378 | PUNE | Pune - Sharda Annex | Preeti Patankar | Software | Software - Installation of Freeware | Kindly install Eclipse and [NAME] | Kindly install Eclipse and Java Runtime Environment . | 2010-05-07 16:34:23.000 | Call closed. | installed Eclipse and [NAME] | [NAME] | TechM Pune Centralised Helpdesk | Eclipse | NULL | NULL | NULL | NULL
1160410 | PUNE | Pune - Hinjewadi Block 1 | Kanishk Shekhar | Software | Software - Installation of Freeware | Please install Tata Photon + dialer on my system | Please install the software at the earliest, coz I need to use it for support over the weekend. | 2010-05-07 16:46:03.000 | Call completed. | Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | NULL | NULL | NULL | NULL
1160366 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of QTP software | We are planning to automate regression testing due exhaustive test cases | 2010-05-07 16:25:33.000 | call  resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Application not in list | Consider this as an approval from Compliance for evaluation version installation of QTP for POC of 14 days till 1-06-2010. | NULL | NULL | NULL
1160659 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install sql developer | Install sql developer | 2010-05-07 19:33:21.000 | Chetan : Installation of SQL Developer is completed... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1160298 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation of Oracle WorkFlow builder | Installation of Oracle WorkFlow builder | 2010-05-07 15:52:03.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1160023 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Need to install SQL Developer . | Need to install SQL Developer for project use. | 2010-05-07 13:45:22.000 | Chetan : Install SQL Developer call completed. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | SQL Developer | Approved for SQL Developer. | NULL | NULL | NULL
1160205 | BANGALORE | Bangalore - AMR Tech Park | Satish B | Software | Software - Installation of Freeware | New PC Configurations need to be done | Siebel Tools & Client Installation required, with this install all required installations like MSoutlook,BT Coomunicator and SPARK. | 2010-05-07 15:11:50.000 | it's done | it's done | Madhan Kumar | Bangalore AMR Tech Park Desktop Engineers | NULL | Consider this as an approval from TIM compliance for [NAME] as it is a client provided software. Also approved MS outlook standard version, BT Communicator and SPARK. | NULL | Development | Tech Mahindra
1160091 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Winzip | Hi [NAME],    Could you please install winzip on my desktop | 2010-05-07 14:18:52.000 | Pankaj:- [NAME] resolved,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] as default. | NULL | NULL | NULL
1166348 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install JDK on my system | Install JDK on my system | 2010-05-13 13:59:15.000 | Pankaj:-Installation of JDK done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1160058 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Installation of freeware | [NAME] to view Business Process Transaction Management reports | 2010-05-07 13:58:43.000 | Installed. Now the user is able to work on it. Hence closing this call @ Abhishek 11:48 M, 10/05/2010 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1166347 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (Unit 1) | Santosh Tharali | Software | Software - Installation of Freeware | Install Microsoft Office Communicator | Please install Microsoft Office Communicator | 2010-05-13 13:59:13.000 | call resolveed | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Application not in list | Approved for BT Communicator. | NULL | NULL | NULL
1160060 | PUNE | Pune - Sharda Annex | Prashant [NAME] | Software | Software - Installation of Freeware | Software Installation | Pls. Install IIS Software | 2010-05-07 14:00:09.000 | Maheepal: installed iis | Maheepal: installed iis | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Apporved for IIS | NULL | NULL | NULL
1160050 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Software (Freeware Installation) | Installation of SVG viewer to view Business Process Transaction Management reports | 2010-05-07 13:55:19.000 | Installed. Now the user is able to work on it. Hence closing this call @ Abhishek 11:49 PM, 10/05/2010 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Adobe SVG Viewer | NULL | NULL | NULL | NULL
1160044 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Installation of client s/w for ASG support | Installation of client s/w for ASG support. two s/w i need Citrix Client 9.2   Clarify Bridge 6.0 | 2010-05-07 13:52:15.000 | Software Installed | Software Installed | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1159931 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | need to install adobe coldfusion9 developer server | Need a developer edition of coldfusion 9 server for hosting inhouse applications and testing purpose  the following link provides the information of the application needed    https://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion    before downlo | 2010-05-07 12:57:25.000 | NULL | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1159881 | PUNE | Pune - Hinjewadi Block 2 | sumant chhunchha | Software | Software - Installation of Freeware | Installation of Eclipse IDE latest one for [NAME] | Installation of Eclipse IDE latest one for java with [NAME] available | 2010-05-07 12:41:51.000 | Shridhar:installed Eclipse IDE | Shridhar:installed Eclipse IDE | [NAME] | TechM Pune Centralised Helpdesk | Eclipse IDE 3.3 | Approved for Eclipse IDE 3.3 | NULL | NULL | NULL
1159883 | PUNE | Pune - Sharda Annex | Swati Thorat | Software | Software - Installation of Freeware | Installation of freeware sun web server | Installation of freeware sun web server | 2010-05-07 12:42:12.000 | Shridhar:installed sun web server | Shridhar:installed sun web server | [NAME] | TechM Pune Centralised Helpdesk | Sun [NAME] Web Server 6.1/7.0 | NULL | NULL | NULL | NULL
1166374 | PUNE | Pune - Sharda Annex | Venkateswara  Reddy | Software | Software - Installation of Freeware | instalation of Netcool / Juniper Network connect | Hi [NAME],    As per the project requirement, we need to access the BT Idesk and connect the remote servers for this we   Juniper Networks Network connect tool, please do needful?    Thanks,  [NAME] | 2010-05-13 14:11:38.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1159940 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Install Microsoft communicator | Please install MS communicator.  Please let me know the time it will take to have it installed. | 2010-05-07 13:01:23.000 | Disapproved by Mgr/GH/CH  [EMAIL] | Disapproved by Mgr/GH/CH  [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for BT Communicator. | NULL | NULL | NULL
1159787 | PUNE | Pune - Sharda Center | Pallavi Khodke | Software | Software - Installation of Freeware | Install SQL developer | Kindly install SQL developer. | 2010-05-07 12:08:31.000 | [NAME] : Installation of SQL Developer done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1159685 | PUNE | Pune - Sharda Center | Priyanka Tandon | Software | Software - Installation of Freeware | Install SQL developer. | Kindly install SQL developer. | 2010-05-07 11:31:53.000 | SQL Developer Installed | SQL Developer Installed | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1159670 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Ravi Suru | Software | Software - Installation of Freeware | Installation of JDK | Installation of JDK | 2010-05-07 11:27:44.000 | Maheepal: dne the java installed | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Maheepal Dahiya | TechM Noida Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1159677 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | install [NAME] | [NAME] This is freely available on internet. | 2010-05-07 11:29:11.000 | AmolB:-installed the software,call completed. | AmolB:-need to download the software. | [NAME] | OVTL Desktop Engineers | [NAME] V1.11 | Approved as freeware | NULL | NULL | NULL
1159560 | PUNE | Pune - Sharda Annex | Gandhimathi K | Software | Software - Installation of Freeware | Need to install citrix client | Need to install citrix meta-frame and the meta-frame applications .i want access for foot print application DEV server and UAT (which are BT  machines ) | 2010-05-07 10:46:44.000 | Installed Citrix client :- JAbin | NULL | [NAME] | TechM Pune Centralised Helpdesk | Cppcheck | NULL | NULL | NULL | NULL
1159552 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle Developer (freeware) | Oracle Developer (freeware) | 2010-05-07 10:43:43.000 | Rohit: install the same,hence closing the call. | Rohit: install the same,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | SQL Developer | Approved for SQL Developer. | NULL | NULL | NULL
1158598 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Request you to install mozilla firefox | Request you to install mozilla firefox for STC portal application | 2010-05-06 15:26:59.000 | [NAME]: install firefox | Rajendra : Need to install [NAME] on user's machine.  Rajendra: install firefox | [NAME] | OVTL Desktop Engineers | Firefox | Approved for firefox. | NULL | NULL | NULL
1159320 | PUNE | Pune - Hinjewadi corporate Block | Girish Thorat | Software | Software - Installation of Freeware | WinWord dictionary installation | WinWord dictionary installation for the english dictionary | 2010-05-06 20:49:58.000 | Disapproved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Srigururaj D | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1159319 | PUNE | Pune - Hinjewadi corporate Block | Girish Thorat | Software | Software - Installation of Freeware | windows search installation | windows search installation | 2010-05-06 20:48:32.000 | Disapproved | Disapproved | Srigururaj D | TechM Pune Centralised Helpdesk | windows Search | NULL | NULL | NULL | NULL
1159318 | PUNE | Pune - Hinjewadi corporate Block | Girish Thorat | Software | Software - Installation of Freeware | Firefox installation | Firefox installation | 2010-05-06 20:42:57.000 | Disapproved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Srigururaj D | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1158586 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Installation of  MYSQL Server5.0 is required. | Installation of  MYSQL Server 5.0 is required. | 2010-05-06 15:23:33.000 | installed MySQL:-Surya | NULL | Surya B | TechM Pune Centralised Helpdesk | MySQL Community Server | Approved for MYSQL Server community edition. | NULL | NULL | NULL
1158996 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | my IE browser is not compatible for some of the BT | my IE browser is not compatible for some of the BT Rout to learn browser requirement.     The BT  compatibility report is attached.    I request you to install   1. Prepare Internet Explorer to run courses  2.Get Adobe Flash Player | 2010-05-06 17:32:14.000 | Issue Resolved | Issue Resolved | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1158973 | KOLKATA | Kolkata - Techno India (Techno) | Sanjoy.2.Dutta | Software | Software - Installation of Freeware | Please install microsoft communicator | Please install microsoft communicator | 2010-05-06 17:20:45.000 | Himangshu:Installed @07/05/10-17:22 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved as BT communicator | NULL | NULL | NULL
1158925 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | installation of [NAME] | installation of [NAME] | 2010-05-06 17:07:55.000 | Vinod:- [NAME] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Apporved as freeware | NULL | NULL | NULL
1162513 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Please install java 1.4 | Please install java 1.4 | 2010-05-10 19:07:34.000 | call is closed :-asmit | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as freeware | NULL | NULL | NULL
1164650 | PUNE | Pune - Hinjewadi Block 1 | Ravindra Kumar U G | Software | Software - Installation of Freeware | Software installation | Could you please install the following softwares,    IDMS Schema Viewer | 2010-05-12 12:11:33.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1201634 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Abhishek.2.Dutta | Software | Software - Installation of Freeware | Installation of SQL Navigator | Please install SQL Developer on my system. | 2010-06-11 16:35:38.000 | [NAME]: installed the same@14/06/10-15:51, hence closing the call | [NAME]: installed the same@14/06/10-15:51, hence closing the call | [NAME] | TechM Noida Centralised Helpdesk | NULL | Approved for SQL developer as freeware | NULL | NULL | NULL
1201559 | BANGALORE | Bangalore - AMR Tech Park | Ganapathi M | Software | Software - Installation of Freeware | MySQL Community Server | need to install MySQL Community Server 5.0 or later version on my machine. Please call me @ 080 4041 7588 | 2010-06-11 16:07:11.000 | Himangshu:Installed @11/06/10-18:18 | NULL | [NAME] | TechM Noida Centralised Helpdesk | MySQL Community Server | NULL | NULL | NULL | NULL
1216582 | PUNE | Pune - Hinjewadi Block 2 | Nishith Anand | Software | Software - Installation of Freeware | Application not in list | [NAME] use this link to download vajl-1.0.9.zip and use link http://oss.metaparadigm.com/json-c/ to download json-c-0.9.tar.gz also COPYING , ChangeLog,doc,README-WIN32.html | 2010-06-24 12:06:33.000 | Shridhar:download that software and Provide it to user | Shridhar:download that software and Provide it to user | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for Below software as it is a open source under MIT and BSD license.    YAJL: [NAME]    JSON-C:  http://oss.metaparadigm.com/json-c/ | NULL | NULL | NULL
1216586 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of freeware Eclipse IDE 3.4.2 | 2010-06-24 12:07:55.000 | Amit G.: Now it`s working fine...so...closing this call. | Amit G.: Now it`s working fine...so...closing this call. | Amit Gujarathi | OVTL Desktop Engineers | Application not in list | Approevd for Eclipse IDE 3.4.2. | NULL | NULL | NULL
1165818 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | need to install visual formatter client | need to install visual formatter client | 2010-05-13 10:38:04.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1218282 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Prasita Shetty | Software | Software - Installation of Freeware | Application not in list | please install qc--its urgent | 2010-06-25 13:50:48.000 | Aparna : Installed QC | NULL | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for web link bsed QC client installation. | NULL | NULL | NULL
1223650 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Oracle Business Intelligence Open Intelligence Interface 10.1.3.3.2 | Oracle Business Intelligence Open Intelligence Interface 10.1.3.3.2 | 2010-06-30 14:57:16.000 | Shridhar:installed OBI. | Shridhar:installed OBI. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Oracle Business Intelligence Open Intelligence Interface 10.1.3.3.2 | NULL | NULL | NULL | NULL
1158921 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | installation of PUTTY | installation of PUTTY | 2010-05-06 17:06:31.000 | Pankaj: Putty  installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Apporved as freeware | NULL | NULL | NULL
1158916 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | installation of AT&T connect | installation of AT&T connect | 2010-05-06 17:04:09.000 | Poonam : ATT Connect Installed | Poonam : ATT Connect Installed | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Apporved as default | NULL | NULL | NULL
1158910 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | installation of sql developer - Version 1.5.1 | installation of sql developer - Version 1.5.1 | 2010-05-06 17:02:21.000 | Chetan : Install SQl Developer call completed,l | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | Apporved as freeware | NULL | NULL | NULL
1158902 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | INSTALLATION OF FORCE10.0.1 | INSTALLATION OF FORCE10.0.1 | 2010-05-06 16:59:44.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1158893 | PUNE | Pune - Hinjewadi Block 2 | Puneet Kumar Agarwal | Software | Software - Installation of Freeware | installation of java 6 | installation of java 6 | 2010-05-06 16:56:28.000 | Chetan : [NAME] installation is completed.... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1158888 | PUNE | Pune - Hinjewadi Block 2 | Puneet Kumar Agarwal | Software | Software - Installation of Freeware | installation of Quality Centre | installation of Quality Centre | 2010-05-06 16:54:56.000 | Installed. Now the user is able to work on it. Hence closing this call @ Abhishek 7 : 11 PM, 06/05/2010 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1158891 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | INSTALLATION OF QUALITY CENTER | INSTALLATION OF QUALITY CENTER | 2010-05-06 16:55:40.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1158883 | PUNE | Pune - Hinjewadi Block 2 | Puneet Kumar Agarwal | Software | Software - Installation of Freeware | Software Installation Problem | Installation Of Telcodia Force 10.0 | 2010-05-06 16:53:09.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1158886 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Need Weblogic 9.2 installed | Need Weblogic 9.2 installed | 2010-05-06 16:54:09.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1158830 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Please install Xming | Xming is required in our project to support GUI output from Unix | 2010-05-06 16:34:41.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1158249 | NOIDA | Noida - A100 | [NAME] | Software | Software - Installation of Freeware | Installation of WinRar | Kindly install WinRar (freeware compression tool) on my system. | 2010-05-06 13:18:18.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1158469 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Need to get install [NAME] into my system | Need to get install [NAME] into my system.. | 2010-05-06 14:40:12.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1158420 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Rakesh Tiwari | Software | Software - Installation of Freeware | Pls install Microsoft Office compatibility pack | Pls install Microsoft Office compatibility pack to open .docX and .xlsX documents.    ******PLEASE DONT CLOSE THE SR...PREVIOUS SERVICE CALL WAS CLOSED FROM TIM SIDE WITHOUT ACTION (1138985)****** | 2010-05-06 14:31:04.000 | INstaleld File format convertor.. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1158444 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Need HP Quality Center 9.2 | I need HP Quality Center 9.2 software | 2010-05-06 14:33:18.000 | Installed QC9.2 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1158291 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Dinesh Radhakrishnan | Software | Software - Installation of Freeware | Need urgent installation of [NAME] browser | Need urgent installation of [NAME] browser | 2010-05-06 13:39:20.000 | For any issues drop a mail to [EMAIL] | For any issues drop a mail to [EMAIL] | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1157866 | BANGALORE | Bangalore - AMR Tech Park | Divya Gusain | Software | Software - Installation of Freeware | Microsoft SQL 2008 Express with Tools Installation | Microsoft SQL 2008 Express with Tools Installation is required for development activities,not able to download it from internet. | 2010-05-06 10:55:26.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1157798 | PUNE | Pune - Sharda Center | Srinithya A | Software | Software - Installation of Freeware | Needs to install Communicator | To Install communicator | 2010-05-06 10:20:01.000 | Vinod:- Installed Communicator | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for BT Communicator | NULL | NULL | NULL
1158088 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] installation needed | Need Adobe Flash Player installation. Also need system clock time zone changed to Indian time. | 2010-05-06 12:15:34.000 | Vinod:- Installed Flash player and change system time zone | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1158023 | PUNE | Pune - Gigaspace Delta | Priyadarsini Yelchuri | Software | Software - Installation of Freeware | Installation of Grid Control tool | Hi,    Please install Grid Control tool.    Thanks,  Priya | 2010-05-06 11:56:29.000 | Closing as per User confirmation. | Closing as per User confirmation. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Closing On user Confirmation. | NULL | NULL | NULL
1158020 | PUNE | Pune - Gigaspace Delta | Jaydeep Haridas | Software | Software - Installation of Freeware | Installation of ANT | Please install ANT on my PC | 2010-05-06 11:56:04.000 | Resolved | Resolved | [NAME] | TechM Pune Centralised Helpdesk | Apache Ant1.6 | NULL | NULL | NULL | NULL
1158242 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Install Comparator | Install Comparator | 2010-05-06 13:18:06.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue drop a mail to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1157234 | PUNE | Pune - Sharda Annex | Prashant [NAME] | Software | Software - Installation of Freeware | Software Installation | New installation of JAVA, .NET framework 2.0, Oracle 10g softwares | 2010-05-05 17:00:01.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1157100 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation of oracle SQL nevigator | installation of Oracle SQL Navigator    Joined as ITP-ian in BFG Capability Team (Kolkata)  Project: BTGS_Central_Repository [04310]  Supervisor: [NAME] [23960]  PM: Nimesh Kothari [2970]  SPM: [NAME] [17597] | 2010-05-05 16:14:28.000 | BHuvan : User caled to close the call.. | BHuvan : User caled to close the call.. | NULL | TIM-ASSETCOORDINATORS | Application not in list | Waiting for user response | NULL | NULL | NULL
1157095 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of NetBeans for Java Development | Need to install NetBeans for Java Development purpose. | 2010-05-05 16:13:15.000 | Disapproved by Mgr/GH/CH | Disapproved by Mgr/GH/CH- | [NAME] | TechM Pune Centralised Helpdesk | NetBeans IDE 6.0.1 | NULL | NULL | NULL | NULL
1157375 | PUNE | Pune - Gigaspace Delta | Jaydeep Haridas | Software | Software - Installation of Freeware | Installation of Spark | PLease install Spark | 2010-05-05 17:45:59.000 | Call closed. | installed Spark. | [NAME] | TechM Pune Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1157105 | PUNE | Pune - Sharda Annex | Ganesh Shinde | Software | Software - Installation of Freeware | I want C language sw to be installed. | I want C language sw to be installed. | 2010-05-05 16:15:56.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | NULL | NULL | NULL | NULL
1156639 | PUNE | Pune - Gigaspace Delta | Ashok [NAME] | Software | Software - Installation of Freeware | Need to install WINSCP | Need to install WINSCP | 2010-05-05 13:44:09.000 | Disapproved by Mgr/GH/CH | Disapproved by Mgr/GH/CH | [NAME] | TechM Pune Centralised Helpdesk | Winscp | NULL | NULL | NULL | NULL
1165947 | PUNE | Pune - Sharda Annex | Nilesh Malpure | Software | Software - Installation of Freeware | VSS_Release_Tool need to install | I need to install VSS_Release_Tool software. | 2010-05-13 11:23:33.000 | Pankaj:- VSS_Release_Tool  installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1156899 | KOLKATA | Kolkata - Techno India (Techno) | Abhijit.2.Saha | Software | Software - Installation of Freeware | installation of Oracle SQL navigator | installation of Oracle SQL navigator | 2010-05-05 15:10:15.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1156880 | KOLKATA | Kolkata - Techno India (Techno) | Avijit Bhattacharya | Software | Software - Installation of Freeware | Installation of Oracle SQL Navigator | Business Justification:    Joined as ITP-ian in BFG Capability Team (Kolkata)  Project: BTGS_Central_Repository [04310]    Supervisor: Subhasis Sanyal [21072]  PM: Nimesh Kothari [2970]  SPM: [NAME] [17597] | 2010-05-05 15:04:21.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1156879 | KOLKATA | Kolkata - Techno India (Techno) | Somnath.2.Pal | Software | Software - Installation of Freeware | Installation of Oracle SQL Navigator | Business Justification:  Joined as ITP-ian in BFG Capability Team (Kolkata)  Project: BTGS_Central_Repository [04310]  Supervisor: Subhasis Sanyal [21072]  PM: Nimesh Kothari [2970]  SPM: [NAME] [17597] | 2010-05-05 15:04:14.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1156573 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | TOAD not working | TOAD not working | 2010-05-05 13:09:45.000 | [NAME] : [NAME], call completed. | [NAME] : [NAME], call completed. | [NAME] | OVTL Desktop Engineers | NULL | NULL | NULL | NULL | NULL
1156556 | PUNE | Pune - Hinjewadi Block 2 | Puneet Kumar Agarwal | Software | Software - Installation of Freeware | Installation of Software | Installation of Telcodia Force 10.0 | 2010-05-05 12:39:24.000 | Disapproved by Mrg/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1156542 | PUNE | Pune - Hinjewadi Block 2 | Puneet Kumar Agarwal | Software | Software - Installation of Freeware | Installation of Software | Installation of Quality Centre | 2010-05-05 12:36:58.000 | Chetan : Install QC Call Completed..... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1156537 | PUNE | Pune - Hinjewadi Block 2 | Puneet Kumar Agarwal | Software | Software - Installation of Freeware | Installation of Software | Installation of Java 6 | 2010-05-05 12:35:36.000 | call closed due to over due by today | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NULL | TIM-ASSETCOORDINATORS | Application not in list | NULL | NULL | NULL | NULL
1156496 | PUNE | Pune - Hinjewadi Block 2 | Puneet Kumar Agarwal | Software | Software - Installation of Freeware | Installation of Software | Installation of Quality Control Centre | 2010-05-05 12:19:08.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1156503 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | QC Installation and QC-QTP Add-in | Please find information of my previous service call no.As i changed the system it need to be reloaded at the earliest for the project purpose  Service Call No.    : 1126027  Description         : QTP & QC Add in  Service Call No.    : 1076311  Description | 2010-05-05 12:20:31.000 | Shridhar:installed QC-QTP Add-in | Shridhar:installed QC-QTP Add-in | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Consider this as an approval from [NAME] compliance for web link based QC client installation. | NULL | NULL | NULL
1156477 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | To install Apache Tomcat server | Assigned task requires deploying application on a web server | 2010-05-05 12:15:34.000 | Vinod:- Installed Tomcat | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1156148 | PUNE | Pune - Sharda Center | Srinithya A | Software | Software - Installation of Freeware | need to install OBI 10.1.3.2 | need to install [NAME] 10.1.3.2 | 2010-05-05 10:21:43.000 | manojyadav@07\5\2010 installed OBI 10.1.3.2.. | manojyadav@07\5\2010 installed OBI 10.1.3.2.. | Manoj.3.Yadav | TechM Noida Centralised Helpdesk | Oracle Business Intelligence Open Intelligence Interface 10.1.3 | Consider this as an approval from TIM compliance for OBI as it is a client provided software. | NULL | NULL | NULL
1156392 | HYDERABAD | Hyderabad - Cyber Gateway | Sujatha Janam | Software | Software - Installation of Freeware | Need Websphear MQ freeware installation | Hi,    I would like to request you to please install IBM Webphear MQ freeware in my system. | 2010-05-05 11:45:28.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1155920 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install SQL developer | Install SQL developer | 2010-05-04 19:40:34.000 | Software has been installed hence closing the call. | Software has been installed hence closing the call. | [NAME] | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1155867 | PUNE | Pune - Gigaspace Beta II | Sudheer Rallabandi | Software | Software - Installation of Freeware | Install Jintiater for accessing [NAME]  applicatio | Install Jintiater for accessing Oracle applicaitons and no need wait for approving as i had raised a call earlier which has been approved by my manager and call id is 1147406 | 2010-05-04 18:57:10.000 | installed j initiator | installed j initiator | Sibi [NAME] | TechM Pune Centralised Helpdesk | Oracle JInitiator 1.3.1.28 | NULL | NULL | NULL | NULL
1155779 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | RSA Secure ID is not installed in my system | RSA Secure ID is not installed in my system | 2010-05-04 18:06:00.000 | Shridhar:installed RSA Secure ID | Shridhar:installed RSA Secure ID | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1155774 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | Oracle 10g client is not installed in my system | Oracle 10g client is not installed in my system | 2010-05-04 18:03:53.000 | Vinod:- Installed Oracle 10g | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1155769 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | SQL Developer is not installed in my system | SQL Developer is not installed in my system | 2010-05-04 18:02:13.000 | Transferred file and confirmed.. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1155762 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | MS VisioViewer is not installed in my system | MS VisioViewer is not installed in my system | 2010-05-04 17:57:39.000 | Vinod:- Installed Visio Viewer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1226383 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 was installed yesterday but not installed properly. Also cannot access the oracle folder. please see into the matter asap. | 2010-07-01 19:40:49.000 | Shridhar:needful has been done. | Shridhar:needful has been done. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1226382 | BANGALORE | Bangalore - MSAT - ITC5 4th Floor ODC1 A wing | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Oracle Client 10.2.0.3 x | 2010-07-01 19:39:21.000 | Oracle 10g installation has been done. | Oracle 10g installation has been done. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1247918 | NOIDA | Noida - A7 | Manik Bansal | Software | Software - Installation of Freeware | Spark | Spark | 2010-07-20 12:32:40.000 | Dinesh: Sparkhas been installed successfully.     Hence,call being closed. | Dinesh: Sparkhas been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1247908 | PUNE | Pune - Hinjewadi Block 2 | Anand Deshmukh | Software | Software - Installation of Freeware | [NAME] | [NAME]. Required for VDI | 2010-07-20 12:26:54.000 | Java EE SDK installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1247917 | PUNE | Pune - Sharda Center | Sheetal.2.Prabhu | Software | Software - Installation of Freeware | Required to install Notepad++ | could you please install Notepad++. | 2010-07-20 12:31:31.000 | Vijay: Installed Notpad ++ | Vijay: Installed Notpad ++ | [NAME] | TechM Pune Centralised Helpdesk | Notepad++ | NULL | NULL | NULL | NULL
1247899 | NOIDA | Noida - A7 | Manik Bansal | Software | Software - Installation of Freeware | Perl Express | Perl Express | 2010-07-20 12:21:43.000 | downloaded and given to user | downloaded and given to user | Monisha Dhingra | TechM Noida Centralised Helpdesk | Perl Express | NULL | NULL | NULL | NULL
1155299 | PUNE | Pune - Hinjewadi Block 1 | Sreenivasulu.3.Reddy | Software | Software - Installation of Freeware | Installing the textpad | Please install the Textpad | 2010-05-04 15:11:40.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | BREW SDK | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1155262 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Tortoise SVN Client | Need Tortoise SVN cllient to be installed for accessing SVN Server. | 2010-05-04 14:59:05.000 | Vinod:- Installed SVN | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | Approrved as free | NULL | NULL | NULL
1155267 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Please install mozilla | team,  there is a problem with my IE browser .I am not able to open certain pages,It tells error on page however ot opens on another machine.Please reinstall it else install mozilla firefox freeware ASAP as i can not work | 2010-05-04 14:59:43.000 | INstalled mozilla :- JAbin | NULL | [NAME] | TechM Pune Centralised Helpdesk | Firefox | Approved as freeware | NULL | NULL | NULL
1155213 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of software | ATT GNC710 for VPN access | 2010-05-04 14:43:55.000 | Dinesh: ATT GNC710 VPN has been installed successfully.     Hence,call being closed. | Dinesh: ATT GNC710 VPN has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1155202 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of software | PUTTY | 2010-05-04 14:40:55.000 | Dinesh: Putty has been installed successfully.     Hence,call being closed. | Dinesh: Putty has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1155218 | PUNE | Pune - Gigaspace Beta II | Bhuvnesh Kumra | Software | Software - Installation of Freeware | Plz. install Oracle Linux 32-bit on Dell servers. | Plz. install Oracle Linux 32-bit on Unix [NAME] servers for the WFMT project as given below :-    1. Hostname: hawk  IP:172.21.49.143    2. Hostname: eagle  IP:172.21.49.148    My mobile no. is [PHONE]. | 2010-05-04 14:44:53.000 | Bhuvnesh,    We have installed and rack mounted the servers, now the servers are up and live in network find the screen shot and details below,      Hostname: hawk  IP:172.21.49.143  Hostname: eagle  IP:172.21.49.148    I will send the user name and passw | done the installation. | Venkatesh Dumpeti | TECH-UNIX-TEAM | Application not in list | Approved for Oracle server for [NAME] as it is a client provided software. | NULL | NULL | NULL
1155197 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of software | Net Meeting | 2010-05-04 14:39:24.000 | Dinesh: Net Meeting has been installed successfully.     Hence,call being closed. | Dinesh: Net Meeting has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1155593 | PUNE | Pune - Hinjewadi Block 1 | Kamlesh Khandelwal | Software | Software - Installation of Freeware | Please install softwares | Please install edit plus , winftp, SQL Devloper, m/s office communicator and spark.  I'm fine with Filezilla s/w. Leave editplus as of now. | 2010-05-04 16:51:03.000 | Vinod:- Installed Communicator, FileZilla, [NAME], Developer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | Approved for below set of softwares as free or default..    SQL Devloper, BT communicator, FileZilla and spark. | NULL | NULL | NULL
1155570 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Microsoft Office OneNote | Microsoft Office OneNote | 2010-05-04 16:42:49.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1155496 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | want to install HP Quality Center for project use | want to install HP Quality Center for project use | 2010-05-04 16:14:12.000 | Chetan : Install HPQC Call completed...... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1155426 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Need to install CITRIX | Need to install CITRIX | 2010-05-04 15:49:45.000 | Vinod:- Installed Citrix 11 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Cppcheck | Approved for CITRIX client. | NULL | NULL | NULL
1194602 | BANGALORE | Bangalore - AMR Tech Park | Chitraksh Batra | Software | Software - Installation of Freeware | Installation of basic softwares | Firefox, IE Latest Version, Spark, PDF creator etc | 2010-06-07 12:32:51.000 | Noushad: spark done@07/06/10-12:44, hence closing the call | Noushad: spark done@07/06/10-12:44, hence closing the call | Maheepal Dahiya | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1194591 | BANGALORE | Bangalore - AMR Tech Park | Chitraksh Batra | Software | Software - Installation of Freeware | Installation of basic softwares | Firefox, IE Latest Version, Spark, PDF creator etc | 2010-06-07 12:32:37.000 | Noushad installed iE8@07/06/10-12:41, hence closing the call | Noushad installed iE8@07/06/10-12:41, hence closing the call | NOIDA PC | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1208329 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | CITRIX ICA Client | Please install CITRIX ICA Client software.It is required for project. | 2010-06-17 12:37:24.000 | Pankaj: Citrix client 9.0 has been installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CITRIX ICA Client | NULL | NULL | NULL | NULL
1208311 | PUNE | Pune - Sharda Annex | [NAME]. | Software | Software - Installation of Freeware | Application not in list | Need to install SOAP software | 2010-06-17 12:31:43.000 | installed soap @ 18/06/10-16:57 16:45 and confirmed from user | NULL | Saurabh [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1208459 | NOIDA | Noida - B26 | Neeraj Chugh | Software | Software - Installation of Freeware | Installation Required for Cocoon training | Pls install the following in [NAME] trg room, basement in A-7 on 15 Pcs including Instructor Pc:    a. Eclipse 3.2  b. Tomcat 5.5  c. To share demos with the participants a folder is required which can be accessed by all the participants. | 2010-06-17 13:15:58.000 | done | NULL | Noida A7 Desktop Engineers | Noida Desktop Engineers | Application not in list | Approved | NULL | NULL | NULL
1166110 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | install freesare TortoiseSVNclient | install freesare TortoiseSVNclient | 2010-05-13 12:20:22.000 | Disapproved bt Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1213961 | PUNE | Pune - Hinjewadi Block 1 | Soumitra Chaudhuri | Software | Software - Installation of Freeware | Spark | thanks in advance for help. regards soumitra | 2010-06-22 15:38:53.000 | Reuben: User has confirmed that the installation has been done. Hence closing the call with user's approval @ 23/06/10-15:09 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1224862 | PUNE | Pune - Gigaspace Beta II | Durga [NAME] | Software | Software - Installation of Freeware | Firefox | [NAME] in my machine. | 2010-07-01 12:01:42.000 | Mozilla Firefox installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1155137 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | need to install softwares | [NAME] web browser V 4.0.2 | 2010-05-04 14:18:31.000 | Dinesh: [NAME] has been installed successfully.     Hence,call being closed. | Dinesh: [NAME] has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1154788 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | ATTGlobalNetworkClient is not installed on my PC | ATT Global Network Client is not installed on my PC | 2010-05-04 12:06:55.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1154762 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | RSA Secure Id is not installed in my system | RSA Secure Id is not installed in my system | 2010-05-04 12:00:44.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1154459 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | FileZilla is not installed in my system | FileZilla is not installed in my system | 2010-05-04 10:28:50.000 | Shridhar:installed FileZila. | Shridhar:installed FileZila. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for FileZilla. | NULL | NULL | NULL
1154452 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | MS VISIO VIEWER is not installed on my system | MS VISIO VIEWER is not installed on my system | 2010-05-04 10:26:36.000 | Vinod:- Installed Visio Viewer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] viewer. | NULL | NULL | NULL
1154439 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | svn is not installed in my system | svn is not installed in my system | 2010-05-04 10:23:31.000 | Software has been installed hence closing the call | Software has been installed hence closing the call | Maneet Kumar | TechM Noida Centralised Helpdesk | Application not in list | Approved for Tortoise SVN client. | NULL | NULL | NULL
1154397 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | svg viewer is not installed on my system | svg viewer is not installed on my system | 2010-05-04 10:08:05.000 | Vijay: Installed SVG Viewer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Adobe SCG viewer. | NULL | NULL | NULL
1155212 | PUNE | Pune - Hinjewadi Block 2 | Smruti Nayak | Software | Software - Installation of Freeware | please install notepad++ | please install notepad++ | 2010-05-04 14:43:43.000 | The installation of the notepad++  is done : shaily | The installation of the notepad++  is done : shaily | Shaily Chauhan | TechM Noida Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1154404 | PUNE | Pune - Gigaspace Delta | Dharmendra.4.Singh | Software | Software - Installation of Freeware | ORACLE SQL DEVELOPER | ORACLE SQL DEVELOPER installation | 2010-05-04 10:09:39.000 | Vinod:- Installed SQL Developer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | Approved for SQL Developer. | NULL | NULL | NULL
1154672 | PUNE | Pune - Gigaspace Delta | Tejas Chheda | Software | Software - Installation of Freeware | installation | installation | 2010-05-04 11:34:51.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Oracle Database 10g Express Edition | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1154615 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Please install script Debugger for QTP | Please install Microsoft Script Debugger for QTP 10.0 | 2010-05-04 11:17:32.000 | Maheepal: issue is resolved | Maheepal: issue is resolved | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Approved for Microsoft Script Debugger | NULL | NULL | NULL
1154015 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] | Hi,  Please install [NAME] in my machine.    Thanks,  [NAME]. | 2010-05-03 18:23:55.000 | Kishor b.:as confirm with user call closed | Kishor b.:as confirm with user call closed | Kishor Badave | OVTL Desktop Engineers | cygwin | Approved for [NAME]. | NULL | NULL | NULL
1154002 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Notepad++ installation | Hi,  Please install Notepad++ in my machine.  Thanks,  Paresh. | 2010-05-03 18:19:43.000 | Kishor b.: install software , call closed | Kishor b.: install software , call closed | Kishor Badave | OVTL Desktop Engineers | Notepad ++ | NULL | NULL | NULL | NULL
1153854 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | install Putty software | Free software (Putty, www.putty.org), download and installation required. | 2010-05-03 17:14:26.000 | installed putty and call closed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | approved as freeware | NULL | NULL | NULL
1153812 | PUNE | Pune - Sharda Annex | Prashanth K | Software | Software - Installation of Freeware | Installation of Apache Maven 2.2.1 | Installation of Apache Maven 2.2.1 | 2010-05-03 16:52:07.000 | Shridhar:installed Apache Maven 2.2.1 | Shridhar:installed Apache Maven 2.2.1 | [NAME] | TechM Pune Centralised Helpdesk | Apache Maven | Approved for Apache Maven 2.2.1 | NULL | NULL | NULL
1153801 | PUNE | Pune - Sharda Annex | Prashanth K | Software | Software - Installation of Freeware | installation of Oracle 10g Client | installation of Oracle 10g Client Latest Version | 2010-05-03 16:49:16.000 | Vijay: Installed Oracle 10 g Client | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1153779 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Please install java 1.3 and 1.5 | Please install java 1.3 and 1.5 | 2010-05-03 16:40:59.000 | Call closed. | installed [NAME] | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for java 1.3 and 1.5 | NULL | NULL | NULL
1153775 | PUNE | Pune - Sharda Annex | Prashanth K | Software | Software - Installation of Freeware | Installation of XML Bean 2.4.0 | Installation of XML Bean 2.4.0 | 2010-05-03 16:39:32.000 | XML Bean 2.4.0 | XML Bean 2.4.0 | [NAME] | TechM Pune Centralised Helpdesk | xmlBEAN | Approved for XML Bean 2.4.0 | NULL | NULL | NULL
1153722 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of ATT Global Network Client. | Installation of ATT Global Network Client. | 2010-05-03 16:25:38.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1153717 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of RSA Secure ID. | Installation of RSA Secure ID. | 2010-05-03 16:24:33.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1154278 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Need to install SOAP UI client | Need to install SOAP UI client        Regards,  [NAME]  +91-20-66221000, Ext: 3243 Mobile: +[PHONE]  ________________________________________  From: [NAME]   Sent: Monday, May 03, 2010 10:14 PM  To: [NAME]  Subject: RE: N | 2010-05-03 21:45:53.000 | Vijay: Installed SOUP UI | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Soap UI | NULL | NULL | NULL | NULL
1154277 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Need to install Notepad++ | Need to install Notepad++        Regards,  [NAME]  +91-20-66221000, Ext: 3243 Mobile: +[PHONE]  ________________________________________  From: [NAME]   Sent: Monday, May 03, 2010 10:14 PM  To: [NAME]  Subject: RE: Need a | 2010-05-03 21:42:04.000 | Vijay: Installed Notpad++ | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1154202 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle 10g Client (or any latest version) | instalation Oracle 10g Client (or any latest version) | 2010-05-03 19:52:41.000 | Call closed. | installed Oracle 10g Client | [NAME] | TechM Pune Centralised Helpdesk | Oracle Lite Client 10.0 g | NULL | NULL | NULL | NULL
1166867 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | need to install jdev | Need to install [NAME] | 2010-05-13 17:32:27.000 | Disapproved by IDU head, hence closing the call. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1166900 | CHENNAI | Chennai - Sterling Building | [NAME] Subbiah | Software | Software - Installation of Freeware | mysql-enterprise-5.1.35 version installation | Require mysql-enterprise-5.1.35 version installed in any of the local servers with [NAME] 10 OS. This is needed for SMS8.0 project's design analysis. | 2010-05-13 17:43:12.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1154179 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Software Installation of Putty | Installation of Putty | 2010-05-03 19:39:24.000 | Chetan : Install Putty call completed... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1166843 | PUNE | Pune - Sharda Center | Uma S V | Software | Software - Installation of Freeware | Need to install JDK 1.5 | Need to install JDK 1.5 | 2010-05-13 17:22:01.000 | Chetan : [NAME] update 6 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1154159 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | software Installation for Apache Maven 2.2.1 | Apache Maven 2.2.1 | 2010-05-03 19:26:42.000 | Vinod:- Installed Apache Marven | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Apache Maven | Approved as freeware | NULL | NULL | NULL
1154153 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Software installation Oracle 10g Client | Oracle 10g Client (or any latest version) | 2010-05-03 19:24:33.000 | Vijay: Installed Oracle 10 g Client | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | ClarifyCRM 6.0.1.31 Oracle Client | NULL | NULL | NULL | NULL
1154147 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Software Installation  Apache ANT 1.7x | Software Installation  Apache ANT 1.7x | 2010-05-03 19:20:48.000 | Call closed. | installed Apache ANT 1.7x | [NAME] | TechM Pune Centralised Helpdesk | Apache Ant1.6 | NULL | NULL | NULL | NULL
1154142 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | software installation for XML Bean 2.4.0 | XML Bean 2.4.0 | 2010-05-03 19:19:20.000 | Vinod:- Installed XML Bean 2.2.0 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | xmlBEAN | Approved for XML Bean 2.4 | NULL | NULL | NULL
1166062 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Need to install Adobe acrobat [NAME] | Pl. install install Adobe acrobat [NAME] on my desktop.  Thanks | 2010-05-13 12:04:39.000 | Vinod:- Installed [NAME] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1154124 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Software installation  Eclipse Galileo | [NAME] ( JAVA EE IDE for Web Developers, Build id : [PHONE]) | 2010-05-03 19:17:40.000 | Chetan : Install Eclips call completed......... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Maven - Eclipse Plugin | Approved for Eclipse Galileo. | NULL | NULL | NULL
1154122 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Need to install [NAME] together | kindly install [NAME] together on my desktop    regards   Babu A   [PHONE] | 2010-05-03 19:16:44.000 | Rahul :- Borland together installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Star Team Cross-platform Client | Consider this as an approval from TIM compliance for [NAME] together as it is a client provided software. | NULL | NULL | NULL
1154120 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | software installation of  Eclipse 3.4 Ganymede | Eclipse 3.4 Ganymede (MAF Eclipse 1.0.6 Distribution Plus TIBCO Business Studio 3.1 Features) | 2010-05-03 19:14:52.000 | Chetan : Installation is done call completed...... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | Approved for Eclipse Ganymede 3.4 | NULL | NULL | NULL
1154116 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Installation of software JRE with JDK 1.6.0_12 | Installation of software JRE with JDK 1.6.0_12 | 2010-05-03 19:12:25.000 | Call closed. | installed JDK 1.6.0_12 | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1153822 | PUNE | Pune - Hinjewadi Block 2 | Smruti Nayak | Software | Software - Installation of Freeware | kindly indtall [NAME] software (JRE) | kindly indtall [NAME] software (JRE) | 2010-05-03 16:55:23.000 | installed jdk and call closed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1153494 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Required QC 9.2 installation | Required QC 9.2 installation | 2010-05-03 15:15:42.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | [NAME] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1153332 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of Freeware | Installation of Freeware. | 2010-05-03 14:19:34.000 | Disapproved by Mgr/GH/CH | NULL | Surya B | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1153281 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Installation of SVN Client | Installation of SVN Client | 2010-05-03 14:02:08.000 | Vijay: Installed SVN | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Tortoise SVN Client. | NULL | NULL | NULL
1154161 | PUNE | Pune - Sharda Annex | Prasanth Pai | Software | Software - Installation of Freeware | Require installation of  Apache Maven 2.2.1 | Require installation of  Apache Maven 2.2.1 | 2010-05-03 19:28:08.000 | Shridhar:copied that software on users system. | Shridhar:copied that software on users system. | [NAME] | TechM Pune Centralised Helpdesk | Apache Maven | NULL | NULL | NULL | NULL
1154141 | PUNE | Pune - Sharda Annex | Prasanth Pai | Software | Software - Installation of Freeware | Require installation of  putty | Require installation of Putty | 2010-05-03 19:18:40.000 | Vijay: Installed Putty | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1154109 | PUNE | Pune - Sharda Annex | Prasanth Pai | Software | Software - Installation of Freeware | Require installation of  JRE with JDK 1.6.0_12+ ve | Require installation of JRE with JDK 1.6.0_12+ version. | 2010-05-03 19:01:22.000 | Chetan : Install java 1.6 call completed..... | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1153128 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Nero 7 Tools & Utilities | Hi,   Please download following Nero 7 CleanTool.  [NAME]  It's a project requirement for EASe2.0 Project. | 2010-05-03 13:01:26.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1153655 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Installation of MSXML.msi | Hi,    Need to install MSXML in order to view information in Geneva/IRB documents for analysing and resolving issues related to Billing. | 2010-05-03 15:57:57.000 | Installation of MSXML.msi has been done & close this call | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Sood | Chandivali Desktop Engineers | Application not in list | Approved as freeware | NULL | NULL | NULL
1153635 | BANGALORE | Bangalore - AMR Tech Park | Srilaxmi [NAME] | Software | Software - Installation of Freeware | Request for Isntallation of 'Toad' | Removal of [NAME] | 2010-05-03 15:53:23.000 | Disapproved by Mgr/GH/CH | Disapproved by Mgr/GH/CH | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1153433 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of ATT Connect | Installation of ATT Connect | 2010-05-03 14:53:25.000 | [NAME]:  Call completed. | [NAME]:  Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Approved for ATT Connect. | NULL | NULL | NULL
1153353 | PUNE | Pune - Hinjewadi Block 2 | Urbishri Biswas | Software | Software - Installation of Freeware | Installation of ATT Global Network Client. | Installation of ATT Global Network Client. | 2010-05-03 14:24:58.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1153351 | PUNE | Pune - Hinjewadi corporate Block | Urbishri Biswas | Software | Software - Installation of Freeware | Installation of RSA Secure ID. | Installation of RSA Secure ID. | 2010-05-03 14:24:15.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1152807 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Rajasekhara.3.Reddy | Software | Software - Installation of Freeware | system not supporting Arabic language | system not supporting Arabic language,need to install Arabic language support files by go through the below path.  Control Panel-->Regional and Language Options-->languages-->Install files for complex script and right-to-left languages | 2010-05-03 11:26:33.000 | Know Supporting Arabic language. | Know Supporting Arabic language. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | NULL | NULL | NULL | NULL
1152684 | NOIDA | Noida - A7 | Bhakti Sharma | Software | Software - Installation of Freeware | Need to install [NAME] | Need to install [NAME],  Bhakti ([PHONE]) | 2010-05-03 10:44:50.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1152619 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Shilpa Shewale | Software | Software - Installation of Freeware | Please install HP QC | Please install HP QC | 2010-05-03 10:24:12.000 | Vinod:- Installed QC | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for web link based QC Client installation. | NULL | NULL | NULL
1152566 | PUNE | Pune - Sharda Annex | Swati Thorat | Software | Software - Installation of Freeware | Installation of freeware win merge | Installation of freeware win merge | 2010-05-03 10:03:01.000 | installed win merge and call closed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approevd for WinMerge. | NULL | NULL | NULL
1153085 | PUNE | Pune - Sharda Center | Sindhuja A | Software | Software - Installation of Freeware | Install Citrix Metaframe | Please install [NAME]. Thanks.. | 2010-05-03 12:47:50.000 | Disapproved by Mgr/GH/CH | NULL | Surya B | TechM Pune Centralised Helpdesk | Cppcheck | NULL | NULL | NULL | NULL
1166998 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Installation of IE-6 | Pls install IE-6 in my system IP--10.15.65.144 | 2010-05-13 18:48:35.000 | [NAME] : uninstallation done | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1152984 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | jre-6u5-windows-i586-p-s.exe installation | jre-6u5-windows-i586-p-s.exe installation | 2010-05-03 12:14:03.000 | INstalled JRE :- JABin | NULL | [NAME] | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1152942 | PUNE | Pune - Sharda Annex | Vallari Dharmadhikari | Software | Software - Installation of Freeware | Need sound & video card working | Need sound & video card working to complete online trainings.    Regards  Vallari | 2010-05-03 12:01:19.000 | saleem p:sound & video card working :call closed | saleem p:sound & video card working :call closed | [NAME] | OVTL Desktop Engineers | Application not in list | Approevd for Audio And video [NAME]. | NULL | NULL | NULL
1166996 | UK | UK - Milton Keynes | Sanjay.22.Kumar | Software | Software - Installation of Freeware | MS Project Viewer needs to be installed | MS Project viewer need to be installed to review the project plan. | 2010-05-13 18:47:54.000 | call is pending (Waiting for Mgr/GH/CH Approval) so long. Hereby closing the same. If still yourequired the same please raise a new service call and provide your Mgr approval as well. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | MS Project Viewer | NULL | NULL | NULL | NULL
1153274 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Installation of TIBCO Business Works | Installation of TIBCO Business Works | 2010-05-03 13:58:58.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1153260 | NOIDA | Noida - A7 | Abhishek.18.Kumar | Software | Software - Installation of Freeware | installation of freeware | Oracle SQL Developer, VPN [NAME], WinSCP/filezilla, Eviware Soap UI, SmartSVN Enterprise | 2010-05-03 13:55:10.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | SQL Developer | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1263099 | PUNE | Pune - Sharda Center | Varun C | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Please install Oracle Database 10g Express Edition | 2010-07-31 15:54:03.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1263095 | PUNE | Pune - Sharda Center | Varun C | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | please install Oracle Database 10g Express Edition | 2010-07-31 15:52:00.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1263041 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-31 14:56:26.000 | call completed. | call completed. | Atul Choudhari | TECHM-HINJEWADI-DESKTOP | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1262803 | PUNE | Pune - Gigaspace Delta | ag004148 | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-30 19:25:51.000 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1262810 | BANGALORE | Bangalore - AMR Tech Park | Kiran [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-30 19:32:27.000 | Software installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1262534 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Amit Wadbude | Software | Software - Installation of Freeware | Please install oracle jinitiator 1.3.1.26 | Please install oracle jinitiator 1.3.1.26 as soon as possible. | 2010-07-30 17:19:05.000 | [NAME] oracle jinitiator 1.3.1.26 | [NAME] oracle jinitiator 1.3.1.26 | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for oracle jinitiator | NULL | NULL | NULL
1262514 | PUNE | Pune - Gigaspace Delta | Swapnil.3.Patil | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) | 2010-07-30 17:10:17.000 | (JDK) installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1262510 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME]. I need to have this installed to read PDF files. Also, if possible, kindly install PDF Writer. | 2010-07-30 17:08:28.000 | install adobe acrobat | install adobe acrobat | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1262354 | PUNE | Pune - Gigaspace Beta II | Shyamsunder Bongu | Software | Software - Installation of Freeware | Application not in list | Please install [NAME] in my PC.     mobile works. U can also call on extn 2397-Giga | 2010-07-30 15:55:18.000 | installed livemeeting. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1262299 | PUNE | Pune - Manikchand Galleria Phase II | Santosh Garole | Software | Software - Installation of Freeware | Application not in list----install sql navigator | install sql navigator | 2010-07-30 15:38:45.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1262477 | CHENNAI | Chennai - Mahindra World City (MWC) | Jyothi Prasad Gurupathruni | Software | Software - Installation of Freeware | Application not in list | Kindly install a freeware application Apache HTTP web server on my system for a specific business requirement.    THanks | 2010-07-30 16:49:00.000 | Installed | Installed | [NAME] | Chennai Desktop Engineers | Application not in list | Approved for Apache HTTP web server | NULL | NULL | NULL
1262427 | PUNE | Pune - Sharda Center | Rohit.5.Singh | Software | Software - Installation of Freeware | Any thing with [NAME] | kindly install adobe reader 9.2 or higher version as version below that is nor able to support the application. | 2010-07-30 16:24:14.000 | installed AR 9.3 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Any thing with [NAME] | NULL | NULL | NULL | NULL
1262446 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install EditPlus latest version so that I can start off with my project work. | 2010-07-30 16:30:50.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1262258 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Pravina [NAME] | Software | Software - Installation of Freeware | X-lite | Need to install X-lite | 2010-07-30 15:21:07.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | X-lite | NULL | NULL | NULL | NULL
1262256 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Deepika Vishnuram | Software | Software - Installation of Freeware | SIPp tool available from sourceforge | PLs install SIPp tool available from sourceforge at the earliest,as its required for SONUS project work. | 2010-07-30 15:20:30.000 | installed. | installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved | NULL | NULL | NULL
1262243 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | SUN [NAME] (JDK) 1.6 | SUN [NAME] (JDK) 1.6 | 2010-07-30 15:16:46.000 | Pankaj:-Java [NAME] (JDK) 1.6 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1262246 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Pravina [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install SIPp tool available from sourceforge | 2010-07-30 15:17:15.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved | NULL | NULL | NULL
1262221 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Pravina [NAME] | Software | Software - Installation of Freeware | Wireshark | Wireshark | 2010-07-30 15:09:59.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Wireshark | NULL | NULL | NULL | NULL
1262214 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Pravina [NAME] | Software | Software - Installation of Freeware | Perl Practise | Perl Practise | 2010-07-30 15:08:08.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Perl Practise | NULL | NULL | NULL | NULL
1166453 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | installation of s/w | ORACLE and SQL Developer installation required. | 2010-05-13 14:47:13.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1262232 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | sipp tool by sourceforge | 2010-07-30 15:11:49.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved | NULL | NULL | NULL
1262248 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | Perl Express | Perl Express,Perl Practice | 2010-07-30 15:17:56.000 | Call disapproved by Mgr/GH/CH, closing hereby | Call disapproved by Mgr/GH/CH, closing hereby | [NAME] | TechM Noida Centralised Helpdesk | Perl Express | NULL | NULL | NULL | NULL
1262217 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Ramya [NAME] | Software | Software - Installation of Freeware | (SIPp tool available from sourceforge) | [NAME] tool available from sourceforge for sonus project | 2010-07-30 15:09:12.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved | NULL | NULL | NULL
1262200 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | Ethereal | Ethereal,xlite client | 2010-07-30 15:04:33.000 | Call disapproved by Mgr/GH/CH, closing hereby | Call disapproved by Mgr/GH/CH, closing hereby | [NAME] | TechM Noida Centralised Helpdesk | Ethereal | NULL | NULL | NULL | NULL
1262191 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Ramya [NAME] | Software | Software - Installation of Freeware | Wireshark | Wireshark | 2010-07-30 15:00:44.000 | Call disapproved by Mgr/GH/CH, closing hereby | Call disapproved by Mgr/GH/CH, closing hereby | [NAME] | TechM Noida Centralised Helpdesk | Wireshark | NULL | NULL | NULL | NULL
1262184 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-30 14:59:08.000 | Pankaj : Citrix installed,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1262189 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | Wireshark | [NAME] INSTALLATION. | 2010-07-30 15:00:29.000 | Call disapproved by Mgr/GH/CH, closing hereby | Call disapproved by Mgr/GH/CH, closing hereby | [NAME] | TechM Noida Centralised Helpdesk | Wireshark | NULL | NULL | NULL | NULL
1262183 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Ramya [NAME] | Software | Software - Installation of Freeware | X-lite | X-lite | 2010-07-30 14:58:51.000 | Call disapproved by Mgr/GH/CH, closing hereby | Call disapproved by Mgr/GH/CH, closing hereby | [NAME] | TechM Noida Centralised Helpdesk | X-lite | NULL | NULL | NULL | NULL
1262177 | PUNE | Pune - Gigaspace Gama | Jishin Sasidharan | Software | Software - Installation of Freeware | Application not in list | Installation of Live Meeting software required, please install the live meeting ASAP | 2010-07-30 14:56:47.000 | Call closed | installed [NAME]. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1262164 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Deepika Vishnuram | Software | Software - Installation of Freeware | X-lite software installation | pls install X-lite software at the earliest as its required for project work on urgent basis. | 2010-07-30 14:54:19.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | X-lite | NULL | NULL | NULL | NULL
1262154 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Deepika Vishnuram | Software | Software - Installation of Freeware | Wireshark | pls install Wireshark software at the earliest as its required for project work. | 2010-07-30 14:51:57.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Wireshark | NULL | NULL | NULL | NULL
1262153 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Pravina [NAME] | Software | Software - Installation of Freeware | Ethereal, XLite | Need to install [NAME] and XLite. | 2010-07-30 14:51:46.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Ethereal | NULL | NULL | NULL | NULL
1166509 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | need to install google desktop search | need to install google desktop search | 2010-05-13 15:08:43.000 | NULL | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NULL | TIM-ASSETCOORDINATORS | Application not in list | NULL | NULL | NULL | NULL
1166511 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install Apache Tomcat | Install Apache Tomcat | 2010-05-13 15:09:24.000 | Chetan : Install APache Tomcat and told user for Starting the services require Adminrights currently Service is started | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1261921 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation og Oracle BI Publisher desktop. | 2010-07-30 13:02:56.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1261670 | PUNE | Pune - Sharda Annex | Anand Pathak | Software | Software - Installation of Freeware | Notepad ++ | Need to install [NAME] ++ | 2010-07-30 11:29:45.000 | Vijay: Installed Notepad++ | Vijay: Installed Notepad++ | [NAME] | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1261648 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Pravina [NAME] | Software | Software - Installation of Freeware | Perl Express | Perl Express | 2010-07-30 11:21:15.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Perl Express | NULL | NULL | NULL | NULL
1261659 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (Unit 1) | [NAME] | Software | Software - Installation of Freeware | Live meeting | Please activate live meeting on my pc. | 2010-07-30 11:26:11.000 | sachin:  install live meeting  resolved | NULL | Sachin Nikam | Chandivali Desktop Engineers | Application not in list | NULL | NULL | NULL | NULL
1261627 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | install of citrix client(newer version) | 2010-07-30 11:14:39.000 | installed citrix | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for citrix client | NULL | NULL | NULL
1261636 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (Unit 1) | [NAME] | Software | Software - Installation of Freeware | Application not in list - Live Meeting | Request to install S/w Live Meeeting . Its Urgent to be used for todays [NAME] at 12:30 Pm.  Any info needed I am reachable at [PHONE] | 2010-07-30 11:17:51.000 | sachin: install live meeting   resolved | NULL | Sachin Nikam | Chandivali Desktop Engineers | Application not in list | NULL | NULL | NULL | NULL
1261611 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Eclipse SDK 3.4.2 | Eclipse SDK 3.4.2 | 2010-07-30 11:09:55.000 | Aparna : Installed Eclipse SDK 3.4.2. | Aparna : Installed Eclipse SDK 3.4.2. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1261590 | PUNE | Pune - Gigaspace Beta II | Thirumal Prabu Rajamanickam | Software | Software - Installation of Freeware | PHP | PHP | 2010-07-30 10:59:37.000 | NULL | NULL | [NAME] | TechM Pune Centralised Helpdesk | PHP | Appropved for PHP | NULL | NULL | NULL
1261591 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | FileZilla | FileZilla.., project requirement | 2010-07-30 11:00:12.000 | Aparna : Installed FileZilla. | Aparna : Installed FileZilla. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | FileZilla | NULL | NULL | NULL | NULL
1166531 | NOIDA | Noida - A20 | Maneet Aneja | Software | Software - Installation of Freeware | Please install internet explorer 8 | Please install internet explorer 8.. As this is a business requirement. | 2010-05-13 15:18:37.000 | [NAME] : installed successfully | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for IE 8. | NULL | NULL | NULL
1261466 | NOIDA | Noida - A7 | Rohit.2.Verma | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-30 09:43:35.000 | Disapproved by Mgr/GH/CH | NULL | NOIDA PC | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1261845 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Install Freeware Microsoft Live Meeting 2007 | Need to Install Freeware Microsoft Live Meeting 2007.    I am attaching Compliance Team Approval mail pls check and install the s/w ASAP | 2010-07-30 12:36:01.000 | v | [NAME] Installed Microsoft Live Meeting 2007 | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | approved for live meeting client | NULL | NULL | NULL
1261121 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (Unit 1) | [NAME] | Software | Software - Installation of Freeware | Installation of Livemeeting | Installation of Livemeeting | 2010-07-29 18:12:11.000 | sachin: install live meeting   resolved | NULL | Sachin Nikam | Chandivali Desktop Engineers | Application not in list | Approved for Livemeeting client | NULL | NULL | NULL
1167046 | PUNE | Pune - Sharda Annex | Dinesh Kudaravalli | Software | Software - Installation of Freeware | Microsoft Live Meeting Software required | Microsoft Live Meeting Software is required for attending the Client meetings | 2010-05-13 19:31:45.000 | Installed. Now the user is able to work on it. Hence closing this call @ Abhishek 4:08 PM, 14/05/2010 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1261095 | PUNE | Pune - Sharda Center | Suman Hallur | Software | Software - Installation of Freeware | SQL Developer | SQL Developer, Microsoft Visual SourceSafe 2005, Tortoise SVN, JDK1.4 , Tomcat 4.1, Eclipse (DSLACT), [NAME] 2007, XML Copy Editor 1.2.0.7-2, Cruise Control 1.4.0, citrix  Client 10.0, Oracle client 9i (QQ), QTP client . I raised a call for | 2010-07-29 17:56:36.000 | sql  developer installed and asked user raise seperate ticket for each software | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | Approved for installation   • SQL Developer  • Tortoise SVN  • JDK1.4   • Tomcat 4.1  • Eclipse  • Windows Live Meeting client  • XML Copy Editor   • Cruise Control   • citrix  Client 10.0,  • Oracle client 9i   • QTP  and VSS client | NULL | NULL | NULL
1261077 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Re-install Oracle Client 10g Express Edition. The one on my machine seems to be corrupted. | 2010-07-29 17:46:50.000 | installed 10g. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1261045 | PUNE | Pune - Sharda Center | Ramesh Athota | Software | Software - Installation of Freeware | Reopen call id 1249873 was not resolved. | CitrixICA Client installation was not resolved because of that reason raised new call. old call id is 1249873 | 2010-07-29 17:31:30.000 | Amit G.:Call Completed. | Amit G.: Working | Amit Gujarathi | OVTL Desktop Engineers | CitrixICA Client | NULL | NULL | NULL | NULL
1261234 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (Unit 1) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please intall live meeting | 2010-07-29 19:13:40.000 | sachin: install live meeting   resolved | NULL | Sachin Nikam | Chandivali Desktop Engineers | Application not in list | NULL | NULL | NULL | NULL
1261065 | PUNE | Pune - Hinjewadi Block 2 | Yogesh.2.Shah | Software | Software - Installation of Freeware | Application not in list | Install freeware software latest iMacro for IE v7.0.2.832. | 2010-07-29 17:40:54.000 | Pankaj:Imacro installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for | NULL | NULL | NULL
1260839 | CHENNAI | Chennai - Mahindra World City (MWC) | Manuprathap Manoharan | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) for MIB bowser | 2010-07-29 16:09:33.000 | [NAME] : installed [NAME] | NULL | [NAME] | TechM Noida Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1260970 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Installation of Winscp | Installtion of Winscp | 2010-07-29 16:59:13.000 | [NAME] | NULL | [NAME] | TechM Pune Centralised Helpdesk | Winscp | Approved for Winscp | NULL | NULL | NULL
1260955 | PUNE | Pune - Hinjewadi Block 1 | Abhijeet Date | Software | Software - Installation of Freeware | Application not in list | install borland together .........    Mobile :-  [PHONE] | 2010-07-29 16:50:57.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1260908 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation  of Xmanager | If it is a freeware its fine or else install the evaluation one. | 2010-07-29 16:29:37.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1260614 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install google desktop | 2010-07-29 14:52:19.000 | Vijay: Installed Google Desktop | Vijay: Installed Google Desktop | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for google desktop | NULL | NULL | NULL
1260609 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Application not in list | installation of edit plus | 2010-07-29 14:51:30.000 | Since you have not responded to [NAME] query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1260604 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox OR Internet Explorer v8 please | 2010-07-29 14:48:19.000 | Himangshu:Installed @29/07/10-18:13 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1261144 | PUNE | Pune - Hinjewadi Block 1 | sandeep ware | Software | Software - Installation of Freeware | Installation of Apache Maven | Installation of Apache Maven | 2010-07-29 18:18:16.000 | Resolved | NULL | Imran.2.Shaikh | TechM Pune Centralised Helpdesk | NULL | Approved as free | NULL | NULL | NULL
1260456 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install Microsoft Visual Studio Express Edition 2010.  The express edition is freely downloadable and doesnt require a license. | 2010-07-29 13:50:34.000 | Call completed. | Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Appoved as free | NULL | NULL | NULL
1260528 | PUNE | Pune - Gigaspace Beta II | Pravin More | Software | Software - Installation of Freeware | subversion | Subversion Client | 2010-07-29 14:15:58.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | subversion | Approved for Tortoise SVN client | NULL | NULL | NULL
1260505 | PUNE | Pune - Gigaspace Beta II | Sandesh Deshmukh | Software | Software - Installation of Freeware | Installation of subversion Client | Installation of subversion Client | 2010-07-29 14:07:12.000 | NULL | NULL | [NAME] | TechM Pune Centralised Helpdesk | subversion | Approved for tortoise subversion cliet | NULL | NULL | NULL
1260048 | PUNE | Pune - Hinjewadi corporate Block | Ramyajit Halder | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 installtion | 2010-07-29 11:28:30.000 | issue already resolve. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1259978 | BANGALORE | Bangalore - Hosur Road Bldg 2 | [NAME] | Software | Software - Installation of Freeware | MySQL ODBC 3.51 Driver installation | MySQL ODBC 3.51 Driver need to be installed as per oneMS test automation project requirement. | 2010-07-29 11:07:21.000 | MySQL ODBC 3.51 Driver  is installed . | MySQL ODBC 3.51 Driver  is installed . | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | Application not in list | Approvedas free MySQL ODBC 3.51 Driver | NULL | NULL | NULL
1260310 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-29 12:51:58.000 | SQL Developer Installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1260246 | PUNE | Pune - Sharda Annex | Mandar [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-29 12:31:40.000 | Oracle Client 10g Express Edition installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approevd for Oracle 10g client express edition. | NULL | NULL | NULL
1260222 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | SVN | SVN | 2010-07-29 12:23:18.000 | Vijay: Installed SVN | Vijay: Installed SVN | [NAME] | TechM Pune Centralised Helpdesk | SVN | NULL | NULL | NULL | NULL
1260209 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-29 12:20:01.000 | Pankaj : [NAME] 10g client installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved for Oracle Client 10g Express Edition. | NULL | NULL | NULL
1260211 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server. please assign it to first floor engineer | 2010-07-29 12:20:05.000 | done yogesh | NULL | Noida A7 Desktop Engineers | Noida Desktop Engineers | Apache Tomcat Server | NULL | NULL | NULL | NULL
1260184 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 10 ActiveX | Adobe [NAME] 10 ActiveX | 2010-07-29 12:12:30.000 | Aparna : Installed [NAME]. | Aparna : Installed [NAME]. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1260170 | BANGALORE | Bangalore - Hosur Road Bldg 2 | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox browser required to check compatability of EASe test automatin suit. | 2010-07-29 12:09:52.000 | Firefox  software is installed . | Firefox  software is installed . | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | Firefox | NULL | NULL | NULL | NULL
1260174 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Prasad [NAME] | Software | Software - Installation of Freeware | eclipse C++ IDE & UML plugin | eclipse C++ IDE & UML plugin.    Please install ASAP.    Its just practicing purpose for the coming project. | 2010-07-29 12:10:23.000 | All the Software has been installed. | Installed.  All the Software has been installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | eclipse C++ IDE & UML plugin | NULL | NULL | NULL | NULL
1260096 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Deepika Vishnuram | Software | Software - Installation of Freeware | Perl Express | pls install Perl Express for project work at the earliest. | 2010-07-29 11:48:42.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Perl Express | Approved for Perl Express | NULL | NULL | NULL
1260082 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | plz install Oracle 8ia Client 8.1.6.0.0 | 2010-07-29 11:42:28.000 | Pankaj : [NAME] 10g client installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1260062 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Install Tortoise SVN Client 1.6.1 | Install Tortoise SVN Client 1.6.1 | 2010-07-29 11:34:24.000 | Pankaj:Tortoise SVN 1.6.5 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SVN | NULL | NULL | NULL | NULL
1260059 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Anirban Majumder | Software | Software - Installation of Freeware | Apache HTTP Server | Apache HTTP Server: [NAME] both ssl and non-ssl versions of Apache Server 2.2.15 from http://apache.mirrors.pair.com/httpd/binaries/win32/ | 2010-07-29 11:32:50.000 | Installed. | Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Apache HTTP Server | NULL | NULL | NULL | NULL
1260055 | PUNE | Pune - Hinjewadi corporate Block | Ramyajit Halder | Software | Software - Installation of Freeware | SQL Developer | SQL Developer Installation | 2010-07-29 11:31:33.000 | Vijay: Installed SQL Developer | Vijay: Installed SQL Developer | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1259936 | PUNE | Pune - Gigaspace Beta II | Thirumal Prabu Rajamanickam | Software | Software - Installation of Freeware | SVN | SVN, [NAME] TortoiseSVN-1.6.6.17493-win32-svn-1.6.6.msi | 2010-07-29 10:53:30.000 | Vijay: Installed SVN | Vijay: Installed SVN | [NAME] | TechM Pune Centralised Helpdesk | SVN | NULL | NULL | NULL | NULL
1259910 | BANGALORE | Bangalore - AMR Tech Park | Gaurav.10.Gupta | Software | Software - Installation of Freeware | CITRIX ICA Client | CITRIX ICA Client  to access remote servers of client side. | 2010-07-29 10:42:30.000 | installed Citrix | installed Citrix | Ravindra R | Bangalore AMR Tech Park Desktop Engineers | CITRIX ICA Client | NULL | NULL | NULL | NULL
1259888 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-29 10:35:48.000 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1259793 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Shruti Mehrotra | Software | Software - Installation of Freeware | Application not in list | Installation of Visio | 2010-07-29 09:45:05.000 | Aparna : Installed Visio 2007 | Aparna : Installed Visio 2007 | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for MS [NAME] agaisnt the PR/0510/00467. | NULL | NULL | NULL
1166694 | PUNE | Pune - Gigaspace Delta | Smitha [NAME] | Software | Software - Installation of Freeware | Can u please install Oracle 10.2 | Can u please install Oracle 10.2 | 2010-05-13 16:16:58.000 | Vijay: Call Closed with users confirmation | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 x | Approved for Oracle client. | NULL | NULL | NULL
1260113 | PUNE | Pune - Gigaspace Beta II | Akhilesh.6.Kumar | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version): Please installed [NAME] on my machine. It iw very urget. Without this we cannot do this. | 2010-07-29 11:55:02.000 | [NAME] JDK 1.6 | [NAME] JDK 1.6 | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1259612 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation of Citrix | need to install citrix in my machine. | 2010-07-28 19:12:36.000 | Installed. Hence closing this call @ abhishek | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Citrix client. | NULL | NULL | NULL
1259645 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | ClarifyCRM13.1 Oracle Client | ClarifyCRM13.1 Oracle Client | 2010-07-28 19:47:26.000 | Amit G.: Call Completed. | Amit G.: Call Completed. | Amit Gujarathi | OVTL Desktop Engineers | ClarifyCRM13.1 Oracle Client | Approved for ClarifyCRM13.1 client Oracle Client | NULL | NULL | NULL
1259642 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | ClarifyCRM13.1 Oracle Client | ClarifyCRM13.1 Oracle Client | 2010-07-28 19:41:50.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | ClarifyCRM13.1 Oracle Client | NULL | NULL | NULL | NULL
1259511 | PUNE | Pune - Sharda Center | Mayank Dalal | Software | Software - Installation of Freeware | SVN | SVN installation required. | 2010-07-28 18:11:08.000 | Chetan : Install SVN Call COmpleted...... | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | SVN | NULL | NULL | NULL | NULL
1259470 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of Java 2 SDK 1.5.0_13 | 1. Installation of [NAME] SDK 1.5.0_13  2. Add JAVA_HOME system variable with value as address of [NAME] installation like 'C:\Program Files\Java\jdk1.5.0_13'  3. Delete CLASSPATH system variable and modify '[NAME]' system variable where we need to add ‘%JAVA | 2010-07-28 17:55:43.000 | JDK 1.5_0.13 has been installed and Evironement Variables have been set. | NULL | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1259454 | PUNE | Pune - Hinjewadi Block 1 | Shashi [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | please install Oracle Client 10g Express Edition as soon as possible | 2010-07-28 17:50:28.000 | Vijay: Installed Oracle Client 10 G | Vijay: Installed Oracle Client 10 G | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved for Oracle Client 10g Express Edition | NULL | NULL | NULL
1167097 | PUNE | Pune - Hinjewadi corporate Block | Kamlesh Bopache | Software | Software - Installation of Freeware | Need to install Cisco Packet Tracker 5.2 | Hi [NAME],    I need Cisco Packet Tracer 5.2 network simulater. It is a Free software.    Please do needful.    thansk in advance. | 2010-05-13 21:23:11.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1259425 | PUNE | Pune - Sharda Annex | Rajasekhar.5.Reddy | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-28 17:40:35.000 | Pankaj:-Tortoise SVN Client 1.6.6 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1259410 | PUNE | Pune - Sharda Center | Dhananjay.2.Kadam | Software | Software - Installation of Freeware | CitrixICA Client | Need CitrixICA Client to be installed on my system. This is required for connecting green side server for migration of CI environment from offshore to onshore. | 2010-07-28 17:33:55.000 | Aparna : Installed Citrix software. | Aparna : Installed Citrix software. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | CitrixICA Client | Approved for Citrix client | NULL | NULL | NULL
1259314 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | HTTP Analyzer | HTTP Analyzer | 2010-07-28 16:55:58.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1259308 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-28 16:54:09.000 | Installed Java | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1259115 | 818 | Pune - Sharda Center | Daljeet Hanspal | Software | Software - Installation of Freeware | Kindly install PHP and Apache on my system | Kindly install PHP and Apache on my system | 2010-07-28 15:52:39.000 | Installed PHP & Appache. | NULL | [NAME] | TechM Pune Centralised Helpdesk | PHP | NULL | NULL | NULL | NULL
1259108 | PUNE | Pune - Sharda Annex | Akash Shah | Software | Software - Installation of Freeware | AT&T Connect Outlook Addin | AT&T Connect Outlook Addin | 2010-07-28 15:50:52.000 | [NAME] ATT Connect | [NAME] ATT Connect | [NAME] | TechM Pune Centralised Helpdesk | AT&T Connect Outlook Addin | NULL | NULL | NULL | NULL
1259093 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of AR System Client  The license has been attached. | 2010-07-28 15:47:30.000 | Installation of AR System Client is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for [NAME] client | NULL | NULL | NULL
1259102 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Nabojjal Biswas | Software | Software - Installation of Freeware | Application not in list | Need to install Quality Center client in stand alone support laptop.    Could you please refer the call to [NAME] team. | 2010-07-28 15:49:42.000 | Done. | Done. | [NAME] | Kolkata Desktop Engineers | Application not in list | Consider this as an approval from [NAME] compliance for web link based QC client installation. | NULL | NULL | NULL
1259085 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of AR System Client  the license has been attached | 2010-07-28 15:45:08.000 | installation has been done .........[NAME] | installation has been done .........[NAME] | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Approved for remedy client as it is a client provided software. | NULL | NULL | NULL
1259059 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of HPQC client   Please find the weblink:-    https://qcbt92.saas.hp.com/qcbin/start_a.htm | 2010-07-28 15:38:30.000 | The Installation of HPQC client  is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for web based  HPQC client | NULL | NULL | NULL
1259056 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of HPQC client  please find the below link  https://qcbt92.saas.hp.com/qcbin/start_a.htm | 2010-07-28 15:38:14.000 | the intstallation is done : shaily  in case any issues please revert | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for we blink based QC client installation . | NULL | NULL | NULL
1258997 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation required | Installation Of Oracle 9i client | 2010-07-28 15:24:53.000 | Done | install 9i Client | [NAME] | Kolkata Desktop Engineers | NULL | NULL | NULL | NULL | NULL
1258959 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation of Text Editor(Notepad ++) | Installation of Text Editor(Notepad ++) | 2010-07-28 15:13:48.000 | Installation of Tortoise SVN Client is done | Installation of Tortoise SVN Client is done | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1259292 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Install freeware software - winmerge | Install freeware software  -  winmerge | 2010-07-28 16:46:31.000 | Installed winmerge | NULL | Bapu Age | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1259232 | PUNE | Pune - Gigaspace Delta | Ajinkya Lokare | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] ([NAME]  ITS URGENT PROJECT REQUIREMENT. | 2010-07-28 16:28:53.000 | SUN [NAME] ([NAME] installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1259161 | PUNE | Pune - Sharda Center | Ravi Alampally | Software | Software - Installation of Freeware | Basic internet and AT&T Connect Outlook Addin | AT&T Connect Outlook Addin and Basic internet also.. | 2010-07-28 16:03:08.000 | Provided Basic Internet access:Ravindra | NULL | [NAME] | TechM Pune Centralised Helpdesk | AT&T Connect Outlook Addin | Approved | NULL | NULL | NULL
1259166 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | FindBugs | Fiddler freeware is required to capture http requests and responses to prepare Jmeter scripts. | 2010-07-28 16:03:55.000 | [NAME] installed Fiddler | [NAME] installed Fiddler | [NAME] | TechM Pune Centralised Helpdesk | FindBugs | NULL | NULL | NULL | NULL
1258964 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Please install Tortoise SVN Client 1.6.1.16129 | 2010-07-28 15:15:16.000 | Installed SVN client | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1167508 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | ATT Global Network Client is not installed | ATT Global Network Client is not installed | 2010-05-14 12:12:12.000 | Call closed. | installed ATT Global Network Client. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1167518 | PUNE | Pune - Hinjewadi Block 2 | Urbishri Biswas | Software | Software - Installation of Freeware | ATT Global client is not installed in my system. | ATT Global client is not installed in my system. | 2010-05-14 12:16:29.000 | Vijay: Installed ATT Global Client | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for ATT Global network client. | NULL | NULL | NULL
1258748 | KOLKATA | Kolkata - Techno India (Techno) | Shayani Chakraborty | Software | Software - Installation of Freeware | Oracle Client 9.2.0.4 i x | installation of Oracle Client 9.2.0.4 i x | 2010-07-28 14:01:33.000 | Done | NULL | [NAME] | Kolkata Desktop Engineers | Oracle Client 9.2.0.4 i x | NULL | NULL | NULL | NULL
1167577 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | installation of RSA Secure Id in my system | installation of RSA Secure Id in my system | 2010-05-14 12:32:56.000 | For any issues drop a mail to [EMAIL] | For any issues drop a mail to [EMAIL] | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1167576 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of Edit Plus required. | Installation of Edit Plus required. | 2010-05-14 12:32:28.000 | Vikrant : Call Completed. | Vikrant : Call Completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | NULL | NULL | NULL | NULL
1167596 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | XML Spy is not installed in my system | XML Spy is not installed in my system | 2010-05-14 12:37:08.000 | pankaj:-XML Spy installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1167613 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Installation of freeware -SQL developer | Installation of freeware -SQL developer | 2010-05-14 12:41:42.000 | -SQL developer is install please check on desktop :-asmit   if any problem please mail ap0t1513@techm | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1167631 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of software JRE 1.4.2_13 | Installation of software JRE 1.4.2_13 | 2010-05-14 12:47:44.000 | Poonam : JRE 1.4.2 Installed | Poonam : JRE 1.4.2 Installed | [NAME] | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1258600 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | cygwin | cygwin | 2010-07-28 13:01:02.000 | Installed cygwin | NULL | [NAME] | TechM Pune Centralised Helpdesk | cygwin | NULL | NULL | NULL | NULL
1167590 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | Toad is not installed in my system | Toad is not installed in my system | 2010-05-14 12:35:34.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1258508 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | QC excel addin not working properly | Recently [NAME] installed QC excel addins but they not working properly | 2010-07-28 12:30:32.000 | Rahul :- Problem resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for add in | NULL | NULL | NULL
1258495 | PUNE | Pune - Hinjewadi Block 1 | Aniket Parsewar | Software | Software - Installation of Freeware | Installation of JAVA | Installation of JAVA on my computer | 2010-07-28 12:24:41.000 | installed [NAME]. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for JAVA. | NULL | NULL | NULL
1167850 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Installation of Adobe flash player 10 | Installation of Adobe flash player 10. | 2010-05-14 14:47:55.000 | Pankaj:-Installation of Adobe flash player 10 done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1167779 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | need to install software | Project:B&PP RA-IQI  Microsoft Live Meeting installation require  Justification:BT has moved onto to WEBTOP 7 and the conference calls are being setup through Live Meeting as against Net meeting. So to ensure active participation we need to have Live Meet | 2010-05-14 14:11:02.000 | Installed. Now the user is able to work on it. Hence closing this call [NAME] 6:01 PM, 14/05/2010 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Live meeting client. | NULL | NULL | NULL
1258944 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 9.2.0.4 i x | Oracle Client 9.2.0.4 i x | 2010-07-28 15:10:39.000 | installeed | NULL | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Oracle Client 9.2.0.4 i x | NULL | NULL | NULL | NULL
1258896 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | CutePDF writer and MS Publisher. | Need CutePDF writer and MS Publisher (MS Office component) installed for producing IDU newsletter. | 2010-07-28 14:56:54.000 | issue resolved | NULL | [NAME] | TechM Noida Centralised Helpdesk | CutePDF writer | NULL | NULL | NULL | NULL
1167562 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | installation of ATTGlobalNetworkClient | installation of ATTGlobalNetworkClient | 2010-05-14 12:28:22.000 | For any issues drop a mail to [EMAIL] | For any issues drop a mail to [EMAIL] | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1258817 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Amit Limaye | Software | Software - Installation of Freeware | Netbeans 6.0 | Netbeans 6.0 | 2010-07-28 14:32:21.000 | installation is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for Netbeans IDE 6.0. | NULL | NULL | NULL
1258806 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Amit Limaye | Software | Software - Installation of Freeware | [NAME]; | Apache Tomcat | 2010-07-28 14:29:48.000 | installation is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1258149 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Eclipse 3.6 | Eclipse 3.6 and Spring IDE need to be installed for development purpose.  links:  1. http://ftp.jaist.ac.jp/pub/eclipse/technology/epp/downloads/release/helios/R/ecl ipse-jee-helios-win32.zip    2.  http://download.springsource.com/milestone/STS/2.3.3.M2/ | 2010-07-28 10:45:24.000 | Pankaj:-Eclipse 3.6 installation done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Eclipse | NULL | NULL | NULL | NULL
1258106 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-28 10:28:47.000 | Aparna : Installed Notepad ++ | Aparna : Installed Notepad ++ | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Notepad ++ | Approved for Notepad ++ | NULL | NULL | NULL
1258102 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-28 10:27:50.000 | [NAME] :Installation of TortoiseSVN done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1258098 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-28 10:27:44.000 | Pankaj : [NAME] 10g client installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1258115 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | Latest CitrixICA Client (version 11 or above) needs to be installed, as the attached error is being returned. | 2010-07-28 10:33:04.000 | installed Citrix 11. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1258090 | BANGALORE | Bangalore - AMR Tech Park | Sayan.3.Banerjee | Software | Software - Installation of Freeware | Apache Tomcat 6.0, JDK 6.0, Eclipse IDE 3.3 | Apache Tomcat 6.0, JDK 6.0, Eclipse IDE 3.3 need to be installed in my machine. | 2010-07-28 10:24:20.000 | disapproved by manager with comments "  As discussed, check with [NAME] for this.  " | NULL | Monisha Dhingra | TechM Noida Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1258071 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation Of JDK 1.6 | 2010-07-28 10:11:08.000 | Installed JDK 1.6 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for JDK 1.6. | NULL | NULL | NULL
1258069 | PUNE | Pune - Gigaspace Delta | Neeraj.3.Gupta | Software | Software - Installation of Freeware | J2SDK (any version) | Please install java 1.5 | 2010-07-28 10:10:15.000 | Installed Java1.5 | NULL | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1167383 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install Tomcat 5.5 on my desktop | Install Tomcat 5.5 on my desktop and copy my application folder in Root directory. | 2010-05-14 11:25:37.000 | Installed | Installed | [NAME] | TechM Pune Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1258067 | PUNE | Pune - Sharda Center | Rama Timmanagowni | Software | Software - Installation of Freeware | HTTPWATCH basic | PLease install HTTPWATCH basic latest version. we need to use this for to check http information about requests for the project DSLACT. | 2010-07-28 10:09:06.000 | Installed HtTPWatch | NULL | [NAME] | TechM Pune Centralised Helpdesk | HTTPWATCH basic | NULL | NULL | NULL | NULL
1258023 | NOIDA | Noida - A7 | Bhavesh Thaker | Software | Software - Installation of Freeware | Adobe [NAME] 10 Plugin | Adobe [NAME] 10 Plugin | 2010-07-28 09:37:28.000 | done yogesh | NULL | Noida A7 Desktop Engineers | Noida Desktop Engineers | Adobe [NAME] 10 Plugin | NULL | NULL | NULL | NULL
1258444 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | MPP Viewer | MPP Viewer | 2010-07-28 12:09:29.000 | [NAME] : Install MPP Viewer, call completed. | [NAME] : Install MPP Viewer, call completed. | [NAME] | OVTL Desktop Engineers | MPP Viewer | NULL | NULL | NULL | NULL
1258391 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-28 11:53:35.000 | installed SVN. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1258338 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox Installation version 3.5 | 2010-07-28 11:39:04.000 | Pankaj:-Firefox Installation 3.5 done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1258282 | PUNE | Pune - Gigaspace Delta | Neeraj.3.Gupta | Software | Software - Installation of Freeware | J2SDK (any version) | Please install java 1.5 in the following machines     2211 INPUGSPC01328 DSCP35054 INI71602P3  2212 INPUGSPC01335 DSCP35066 INI71602Z5  2213 INPUGSPC01331 DSCP35127 INI71602MM  2214 INPUGSPC01332 DSCP35162 INI71602P7  2215 INPUGSPC01473 DSCP35063 INI71602 | 2010-07-28 11:21:42.000 | Call completed | Call completed | [NAME] | Gigaspace Desktop Engineers | J2SDK (any version) | NULL | NULL | NULL | NULL
1258247 | NOIDA | Noida - A7 | Chetan Sharma | Software | Software - Installation of Freeware | Application not in list.....I need XWIKI for work | I need XWIKI to be installed on my system. I need this for my project purposes. | 2010-07-28 11:09:53.000 | Himangshu:Same provided to user @30/07/10-14:37 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for XWIKI as it is a open source software. | NULL | NULL | NULL
1258218 | PUNE | Pune - Sharda Center | Salil Chitnis | Software | Software - Installation of Freeware | Oracle Client | Installation of Oracle Client | 2010-07-28 11:01:48.000 | Installed Oracle 10 gclient | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1258219 | BANGALORE | Bangalore - AMR Tech Park | Priyanka [NAME] | Software | Software - Installation of Freeware | installation of [NAME] | installation of [NAME] | 2010-07-28 11:02:08.000 | Software installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1258263 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Installation of Live Meeting required - urgent | Installation of Live Meeting required - urgent | 2010-07-28 11:15:16.000 | [NAME] installed Live Meeting | [NAME] installed Live Meeting | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1258226 | PUNE | Pune - Gigaspace Beta II | Akhilesh.6.Kumar | Software | Software - Installation of Freeware | firebug | Please install filezilla at my computer | 2010-07-28 11:03:53.000 | [NAME] | [NAME] | [NAME] | TechM Pune Centralised Helpdesk | firebug | NULL | NULL | NULL | NULL
1258063 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | msxml | msxml | 2010-07-28 10:06:36.000 | Ajay :- Call completed. | Ajay :- Call completed. | [NAME] | Gigaspace Desktop Engineers | Application not in list | Approved for MSXML. | NULL | NULL | NULL
1257803 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | J2SDK -1.6 and [NAME] | Request to install Java&Jre 1.6 | 2010-07-27 19:03:37.000 | installed java 1.6 | installed java 1.6 | Ravindra R | Bangalore AMR Tech Park Desktop Engineers | J2SDK (any version) | NULL | NULL | NULL | NULL
1257792 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Need software installed | Plz cal me on 7388 or [PHONE]  List of softwares  1) latest firefox  2) adobe flash player  3) latest IE   4) Eclipse  Available between 12pm and 8pm only | 2010-07-27 18:55:11.000 | Aparna : Installed softwares. | Aparna : Installed softwares. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1257698 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | [NAME] reader 8.0 | Installation of [NAME] reader 8.0 | 2010-07-27 18:13:45.000 | Pankaj:-Adobe [NAME] reader 8.0 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Any thing with [NAME] | NULL | NULL | NULL | NULL
1257679 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Application not in list | i need tomcat apache on my system | 2010-07-27 18:04:04.000 | Installation is done. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for apache | NULL | NULL | NULL
1257680 | PUNE | Pune - Gigaspace Beta II | Abhinav Upganlawar | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 18:04:45.000 | praash: tortise has been installed.  call closed. | praash: tortise has been installed.  call closed. | prakash kedar | Gigaspace Desktop Engineers | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1167400 | PUNE | Pune - Gigaspace Delta | Dharmendra.4.Singh | Software | Software - Installation of Freeware | sql devloper intallation | sql devloper intallation | 2010-05-14 11:29:57.000 | Tushar : -User told close thi call So call closed | Tushar : -User told close thi call So call closed | NULL | TIM-ASSETCOORDINATORS | SQL Developer | NULL | NULL | NULL | NULL
1167422 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | oracle 10g client is not installed in my system | oracle 10g client is not installed in my system | 2010-05-14 11:39:51.000 | Vinod:- Installed oracle 10g | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as freeware | NULL | NULL | NULL
1257669 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Chetan [NAME] | Software | Software - Installation of Freeware | Need to install Tortoise SVN server | Need to install Tortoise SVN server | 2010-07-27 17:57:26.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1257595 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list - Quality center and plugi | Application not in list - Please install - Quality center and plugins | 2010-07-27 17:19:52.000 | Call closed. | installed Quality center and excel plugin. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for weblink bases QC client installation. | NULL | NULL | NULL
1257603 | PUNE | Pune - Gigaspace Beta II | Abhinav Upganlawar | Software | Software - Installation of Freeware | Winscp | My mobile number is [PHONE]  do contact me if i'm not at my desk. | 2010-07-27 17:22:48.000 | prakash: winscp has been installed.  call closed. | prakash: winscp has been installed.  call closed. | prakash kedar | Gigaspace Desktop Engineers | Winscp | NULL | NULL | NULL | NULL
1257598 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Winscp | Winscp | 2010-07-27 17:21:22.000 | Dharmaraj:- Call Completed. | Dharmaraj:- Call Completed. | [NAME] | TechM Pune Centralised Helpdesk | Winscp | NULL | NULL | NULL | NULL
1167460 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Need Urgently - WEBEX player and recorder | Need it urgently for project transition starting from 17th May 2010. | 2010-05-14 11:55:54.000 | Chetan : User dont want the Installable cakll closed. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1257593 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | I have been issued a new laptop. Request to install the following application.  1. Microsoft Office communicator  2. Microsoft Office Live Meeting 2007 | 2010-07-27 17:18:38.000 | Install office communicator working fine hence closing the call.    Resolved | NULL | [NAME] | Chandivali Desktop Engineers | Application not in list | Approved as BT communicator and MS live meeting client | NULL | NULL | NULL
1257581 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install PHP5 | Pl. install PHP5 | 2010-07-27 17:12:42.000 | Clsoing on User confirmation | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as freeware | NULL | NULL | NULL
1257506 | BANGALORE | Bangalore - AMR Tech Park | Sujatha Thota | Software | Software - Installation of Freeware | FileZilla | Install FileZilla | 2010-07-27 16:47:07.000 | Software installed. | NULL | [NAME] khan | TechM Noida Centralised Helpdesk | FileZilla | NULL | NULL | NULL | NULL
1257488 | PUNE | Pune - Gigaspace Delta | Ashok [NAME] | Software | Software - Installation of Freeware | Installation of skype | skype.  Please find the attached IDU HEAD APPROVAL | 2010-07-27 16:39:22.000 | Call completed | Call completed | Kailas shinde | Gigaspace Desktop Engineers | skype | Consider this as an approval from Compliance for Skype installation for next 6 months starting today. | NULL | NULL | NULL
1257966 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Need to install Cingular VPN | Need to install Cingular VPN. Installer already available on desktop. | 2010-07-27 23:28:03.000 | [NAME] : Installed vpn software | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Consider this as an approval from Compliance for Cingular VPN for below user | NULL | NULL | NULL
1167475 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Harihara Sahoo | Software | Software - Installation of Freeware | Need to install the jdk1.4 | Need to install the jdk 1.4 | 2010-05-14 11:59:17.000 | Installed. Now the user is able to work on it. Hence closing this call @ Abhishek 3:17  PM, 14/05/2010 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1257389 | BANGALORE | Bangalore - AMR Tech Park | Rahul Shahare | Software | Software - Installation of Freeware | firebug | firebug | 2010-07-27 16:02:43.000 | done | NULL | Maheepal Dahiya | TechM Noida Centralised Helpdesk | firebug | NULL | NULL | NULL | NULL
1257354 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Adobe SVG Viewer 3.0 | Adobe SVG Viewer 3.0 | 2010-07-27 15:50:14.000 | Pankaj:-Adobe SVG Viewer 3.0 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Adobe SVG Viewer 3.0 | NULL | NULL | NULL | NULL
1257353 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | utPLSQL | utPLSQL and YASCA | 2010-07-27 15:49:59.000 | Copied UTPLSQL and Yasca into User machine | NULL | [NAME] | TechM Pune Centralised Helpdesk | utPLSQL | Approved aas free open source | NULL | NULL | NULL
1257333 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | please install Office 2007 | already approved-- please see id :1155339 | 2010-07-27 15:45:03.000 | Done | Done | [NAME] | Kolkata Desktop Engineers | Application not in list | Approved for MS office std edition | NULL | NULL | NULL
1257317 | PUNE | Pune - Sharda Annex | Swati Khaniwale | Software | Software - Installation of Freeware | Adobe [NAME] 10 ActiveX | Adobe [NAME] 10 ActiveX | 2010-07-27 15:40:28.000 | Aparna : Installed Flash Player & JRE. | Aparna : Installed Flash Player & JRE. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1257312 | PUNE | Pune - Gigaspace Beta II | Vishawantham Belide | Software | Software - Installation of Freeware | SQL Developer | SQL Developer. I am reachable on extn 1588@gigaspace. or you can call me on my mobiel [PHONE] | 2010-07-27 15:39:28.000 | prakash: SQL devloper has been installed.  call closed. | prakash: SQL devloper has been installed.  call closed. | prakash kedar | Gigaspace Desktop Engineers | SQL Developer | NULL | NULL | NULL | NULL
1257302 | PUNE | Pune - Gigaspace Beta II | Vishawantham Belide | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Oracle Client 10.2.0.3 x install | 2010-07-27 15:37:11.000 | prakash: oracle has been installed.  call closed. | prakash: oracle has been installed.  call closed. | prakash kedar | Gigaspace Desktop Engineers | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1167485 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | SQL Developer Installation | need sql developer softwre in local machine. | 2010-05-14 12:03:41.000 | Chetan : Install SQL Developer | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | SQL Developer | Approved for SQL Developer. | NULL | NULL | NULL
1257265 | PUNE | Pune - Sharda Center | Sachin Mundhra | Software | Software - Installation of Freeware | 2007 Microsoft Office Add-in:Microsoft Save as PDF | 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS    http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en | 2010-07-27 15:26:10.000 | Aparna : Installed 2007 Microsoft Office Add-in:Microsoft Save as PDF | Aparna : Installed 2007 Microsoft Office Add-in:Microsoft Save as PDF | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for as free | NULL | NULL | NULL
1257258 | BANGALORE | Bangalore - AMR Tech Park | [NAME] [NAME] | Software | Software - Installation of Freeware | FileZilla | FileZilla | 2010-07-27 15:24:35.000 | Software has been installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | FileZilla | NULL | NULL | NULL | NULL
1257237 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Installation of excel add-in to [NAME] in QC. | Installation of excel add-in to Upload Test Cases in Quality Center. | 2010-07-27 15:14:38.000 | Installation is done. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approevd for addin for QC | NULL | NULL | NULL
1257231 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | need to install SVG View software | need to install SVG View software, i hav the setup file. | 2010-07-27 15:13:28.000 | [NAME] SVG View | [NAME] SVG View | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for • SVG Viewer | NULL | NULL | NULL
1167514 | PUNE | Pune - Hinjewadi Block 2 | Ravi.6.Gupta | Software | Software - Installation of Freeware | Need Installation of WebEx Recorder and Player | Need Installation of WebEx Recorder and Player | 2010-05-14 12:14:39.000 | Rohit:'Install the same .hence closing the call. | Rohit:'Install the same .hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1257224 | PUNE | Pune - Hinjewadi Block 2 | Pranav Kelapure | Software | Software - Installation of Freeware | winmerge - File compare tool | winmerge - file compare tool - this will be used to compare scripts | 2010-07-27 15:11:16.000 | Installed Winmerge | NULL | [NAME] | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1257219 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 10 ActiveX | Please install Adobe [NAME] 10 ActiveX on my PC to access BT SFN tool. | 2010-07-27 15:10:46.000 | [NAME] found in JRE, Installed JRE. | [NAME] found in JRE, Installed JRE. | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1257446 | PUNE | Pune - Hinjewadi Block 1 | Soumyadeep Kundu | Software | Software - Installation of Freeware | Adobe [NAME] 9.0 | Adobe [NAME] 9.0  Hi Team,  I need a version 7.0 or higher version of the Adobe flash software to complete a mandatory BT compliance course.  See attached screen shots.    ps- the request is very urgent.    Regards,  [NAME] | 2010-07-27 16:22:24.000 | Aparna ; Installed Flash player. | Aparna ; Installed Flash player. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Adobe [NAME] 9.0 | NULL | NULL | NULL | NULL
1257435 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) version  (JAVA 6) | 2010-07-27 16:19:29.000 | Installed JAVA 6 | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1257386 | PUNE | Pune - Hinjewadi Block 1 | Jayanta.2.Das | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-27 16:02:02.000 | Installed Winmerge | NULL | [NAME] | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1167543 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Need Installation of WebEx Recorder and Player | Need Installation of WebEx Recorder and Player | 2010-05-14 12:23:16.000 | Rohit: Install the same,hence closing the call. | Rohit: Install the same,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1167536 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of ATT Global Network Client. | Installation of ATT Global Network Client. | 2010-05-14 12:21:28.000 | Software has been installed hence closing the call. | Software has been installed hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | Application not in list | Approved For ATT Global Network Client. | NULL | NULL | NULL
1167544 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of RSA Secure ID | Installation of RSA Secure ID | 2010-05-14 12:23:17.000 | Software has been installed hence closing the call. | Software has been installed hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1167547 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of XMLSPY | Installation of XMLSPY | 2010-05-14 12:24:36.000 | Software has been installed hence closing the call. | Software has been installed hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1167557 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Need to Install Window Media Encoder | Need to Install Window Media Encoder | 2010-05-14 12:27:31.000 | Rohit: User already have installed the WM Encoder.hence closing the call. | Rohit: User already have installed the WM Encoder.hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1257395 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | windows Search | Unable to user internet at home. Micromax PC Suite to be installed so that mail/skype can be accessed from home.  Regards  [NAME]  cell : [PHONE] | 2010-07-27 16:03:44.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | windows Search | Closing On user Confirmation. | NULL | NULL | NULL
1257376 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | MySQL Community Server | need to install freeware MySQL databse Community Server | 2010-07-27 15:57:38.000 | Software installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | MySQL Community Server | NULL | NULL | NULL | NULL
1256920 | CHENNAI | Chennai - Mahindra World City (MWC) | Venkatrahavan N | Software | Software - Installation of Freeware | Application not in list | Installation of Latest HelpMaker Version  call me:[PHONE] | 2010-07-27 13:19:46.000 | Software installed. | Software installed. | Barath Anbu | Chennai Desktop Engineers | Application not in list | Approved for HelpMaker | NULL | NULL | NULL
1256851 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:56:43.000 | allredy is installed SVn. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256863 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle JInitiator 1.3.1.28 | Received new laptop required Oracle JInitiator 1.3.1.28 to run clarity application | 2010-07-27 12:58:41.000 | Aparna : Installed Jinitiator. | Aparna : Installed Jinitiator. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle JInitiator 1.3.1.28 | NULL | NULL | NULL | NULL
1256837 | PUNE | Pune - Gigaspace Delta | Sachin Khairnar | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:54:26.000 | Tortoise SVN Client 1.6.1.16129 installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1167583 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Need java related freewares to be installed | 1)Postgresql     2)Blackberry Java Development Environment 4.6.0 version  3)Jboss portal zip      4)Eclipse Latest version 3.5 SR2       ---     Please install the freewares now, ASAP. | 2010-05-14 12:33:57.000 | Vinod:- Installed mentioned s/w | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for installation of below list of freewares…  • Postgresql  • Blackberry Java Development Environment 4.6.0 version  [NAME]   • Eclipse Latest version 3.5 SR2 | NULL | NULL | NULL
1256843 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:55:41.000 | Installed Tortoise SVN Client 1.6.1.16129 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256832 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Please install the below software     Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:53:05.000 | Call completed | Call completed | Kailas shinde | Gigaspace Desktop Engineers | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256845 | PUNE | Pune - Gigaspace Delta | Abhishek.4.Singh | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:55:50.000 | [NAME] Installed Tortoise SVN Client | [NAME] Installed Tortoise SVN Client | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256842 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:55:39.000 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256823 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129. please install | 2010-07-27 12:49:44.000 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256818 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | micrografx flowcharter viewer 7.0 | micrografx flowcharter viewer 7.0 | 2010-07-27 12:47:25.000 | Installation is done in user machine. | NULL | [NAME] | TechM Noida Centralised Helpdesk | micrografx flowcharter viewer 7.0 | Approved for flowcharter viewer as free | NULL | NULL | NULL
1256839 | PUNE | Pune - Gigaspace Delta | Shweta.7.. | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:55:16.000 | Tortoise SVN Client 1.6.1.16129 installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256824 | PUNE | Pune - Gigaspace Delta | Yogesh.4.Shinde | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-27 12:50:28.000 | Vijay: Installed SVN | Vijay: Installed SVN | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1164248 | PUNE | Pune - Gigaspace Delta | Smitha [NAME] | Software | Software - Installation of Freeware | Can u please install Oracle 9i and [NAME] developer | Can u pls install Oracle 10.2 and sql developer | 2010-05-12 09:52:08.000 | Maheepal: installed sql developer and request user to rasie a seprate call as user want to install oracle 10.2 and compliance team gave approval for oracle 9i | Maheepal: installed sql developer and request user to rasie a seprate call as user want to install oracle 10.2 and compliance team gave approval for oracle 9i | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1256779 | PUNE | Pune - Gigaspace Beta II | Yogesh Jadhav | Software | Software - Installation of Freeware | firebug | firebug | 2010-07-27 12:32:38.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | firebug | NULL | NULL | NULL | NULL
1256774 | PUNE | Pune - Gigaspace Beta II | Sunil.4.Yadav | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team | 2010-07-27 12:31:20.000 | Installed TortoiseSVN | NULL | [NAME] | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1256772 | PUNE | Pune - Gigaspace Beta II | Rahul.10.Singh | Software | Software - Installation of Freeware | TortoiseSVN team | please install TortoiseSVN team | 2010-07-27 12:31:01.000 | Installed TortoiseSVN | NULL | [NAME] | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1256756 | PUNE | Pune - Gigaspace Beta II | Priya.19.J | Software | Software - Installation of Freeware | Please install TortoiseSVN team | Please install TortoiseSVN team | 2010-07-27 12:27:05.000 | [NAME] TortoiseSVN | [NAME] TortoiseSVN | [NAME] | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1167641 | PUNE | Pune - Sharda Annex | Preeti Patankar | Software | Software - Installation of Freeware | Kindly install  softwares mentioned in the list . | Kindly install following softwares :    1)Postgresql        2)Blackberry Java Development Environment 4.6.0 version    3)Jboss portal zip         4)Eclipse Latest version 3.5 SR2    5) [NAME] version | 2010-05-14 12:51:58.000 | Software's Installed | Software's Installed | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for installation of below freeware softwares…  • Postgresql  •         Blackberry Java Development Environment 4.6.0 version  •         Jboss   •         Eclipse Latest version 3.5 SR2  •         jdk | NULL | NULL | NULL
1256754 | PUNE | Pune - Gigaspace Beta II | Syed Azher Syed Aasif | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team | 2010-07-27 12:26:32.000 | TortoiseSVN installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1256759 | BANGALORE | Bangalore - MSAT - ITC5 4th Floor ODC1 A wing | Soumya K | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Installation of JDK 1.5(Java Runtime Enviornment (JRE)) is required | 2010-07-27 12:27:18.000 | Anurag : @ 05:PM(IST) on 27th July'10 : Installed JDK 1.5_17 Successfully; Hence;Closing the call. | Anurag : @ 05:PM(IST) on 27th July'10 : Installed JDK 1.5_17 Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1256748 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team,ASAP | 2010-07-27 12:23:47.000 | [NAME], | NULL | [NAME] | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1256741 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | TortoiseSVN team | Installation of TortoiseSVN team required | 2010-07-27 12:22:07.000 | installed SVN. | NULL | [NAME] | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1256725 | NOIDA | Noida - A7 | Rohit.2.Verma | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-27 12:15:28.000 | installation is done   in case any issues please revert | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1256680 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Oracle Business Intelligence Open Intelligence Interface 10.1.3.3.2 | Oracle Business Intelligence Open Intelligence Interface 10.1.3.3.2    Currently i am having higher version [NAME])    I have the lower version OBI    could you please uninstall higher version and install lower version. | 2010-07-27 12:02:56.000 | done | done | [NAME] | TechM Noida Centralised Helpdesk | Oracle Business Intelligence Open Intelligence Interface 10.1.3.3.2 | NULL | NULL | NULL | NULL
1167530 | PUNE | Pune - Hinjewadi Block 2 | Chandan.4.Singh | Software | Software - Installation of Freeware | Need installation of Webex | Need installation of WebEX | 2010-05-14 12:19:30.000 | Chetan : user want to close this call | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1257121 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle Client | New Laptop received - Required Oracle Client on it to work with Clarity databases used in the projects assigned to me | 2010-07-27 14:37:51.000 | [NAME] Installed | [NAME] Installed | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1167531 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of FileZilla | Installation of FileZilla | 2010-05-14 12:20:02.000 | Software has been installed hence closing the call. | Software has been installed hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | firebug | NULL | NULL | NULL | NULL
1167457 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | svn is not installed in my system | svn is not installed in my system | 2010-05-14 11:54:55.000 | Pankaj:-SVN installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved s freeware | NULL | NULL | NULL
1257135 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-27 14:40:40.000 | [NAME] CitrixICA Client | [NAME] CitrixICA Client | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1257118 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | SQL Developer | New Laptop received - Required SQL Developer on it to work with Clarity databases used in the projects assigned to me | 2010-07-27 14:35:43.000 | Closing on User confirmation | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1257089 | 0 | Pune - Manikchand Galleria Phase II | LALITENDRA GANDHI | Software | Software - Installation of Freeware | ClarifyCRM13.1 Oracle Client | ClarifyCRM13.1 Oracle Client  need to install - Clarify CRM 6.0SR1.31 | 2010-07-27 14:26:24.000 | Pankaj:-Clarify installation done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | ClarifyCRM13.1 Oracle Client | Approved for as free | NULL | NULL | NULL
1257022 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list (SOAP toolkit 3.0) | Needs to install SOAP toolkit 3.0 for SSO development.    Please download it from following link,  http://www.microsoft.com/downloads/details.aspx?FamilyId=C943C0DD-CEEC-4088-9753-86F052EC8450&displaylang=en | 2010-07-27 14:01:01.000 | Pankaj:-Installation of SOAP toolkit 3.0 done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as free | NULL | NULL | NULL
1257024 | PUNE | Pune - Gigaspace Delta | Yogesh Shinde | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129  Install “Tortoise SVN Client 1.6.1” or Latest on  machine | 2010-07-27 14:01:15.000 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1257016 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list (Enterprise [NAME]) | Needs to install Enterprise library for SSO development.    Please download latest version from following links,    http://www.microsoft.com/downloads/details.aspx?  FamilyId=1643758B-2986-47F7-B529-3E41584B6CE5&displaylang=en    http://www.microsoft.com/ | 2010-07-27 13:58:50.000 | installed  directory. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for (Enterprise Library) | NULL | NULL | NULL
1256951 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | [NAME] | Pls install the svn 1.6.1. If any problem call me on [PHONE]/[PHONE]. | 2010-07-27 13:31:01.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1256928 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | PrimoPDF | PrimoPDF | 2010-07-27 13:23:13.000 | Installed Save as PDF | NULL | [NAME] | TechM Pune Centralised Helpdesk | PrimoPDF | Approved for PrimoPDF | NULL | NULL | NULL
1256444 | BANGALORE | Bangalore - MSAT - ITC5 4th Floor ODC1 B wing | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition ip address is 10.23.225.40 | 2010-07-27 11:00:02.000 | Anurag : @ 02:36PM(IST) on 28th July'10 : Installed Oracle 10g Express Edition Successfully; Hence;Closing the call. | Anurag : @ 02:36PM(IST) on 28th July'10 : Installed Oracle 10g Express Edition Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Oracle Client 10g Express Edition | Approevd for Oracle Client 10g Express Edition | NULL | NULL | NULL
1256426 | PUNE | Pune - Gigaspace Delta | Monika.3.Gupta | Software | Software - Installation of Freeware | OWB Client(25) | Please install OWB Client(25) on my m/c. | 2010-07-27 10:53:24.000 | Closing On User Confirmation | NULL | PUNE PC | TechM Pune Centralised Helpdesk | OWB Client(25) | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1256424 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Oracle Client | Oracle Client | 2010-07-27 10:52:47.000 | done nafeesh | NULL | Noida A7 Desktop Engineers | Noida Desktop Engineers | Oracle Client | NULL | NULL | NULL | NULL
1256318 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | PostgreSQL | please install PostgreSQL as early as possible | 2010-07-27 10:30:02.000 | Software installed. | Software installed. | Barath Anbu | Chennai Desktop Engineers | PostgreSQL | NULL | NULL | NULL | NULL
1256284 | NOIDA | Noida - CanvasM | [NAME] | Software | Software - Installation of Freeware | Application not in list | WIN RAR installation | 2010-07-27 10:06:00.000 | Since you have not responded to [NAME] query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1256264 | CHANDIGARH | Chandigarh - DLF Building (IT Park) | [NAME] | Software | Software - Installation of Freeware | Installation of WINRAR | Installation of WINRAR.   [NAME]'s Remarks : Please close this call as WINRAR is licensed software as per [NAME]. Though I have WINZIP software installed. Thanks for the help. | 2010-07-27 09:55:34.000 | As per [NAME] compliance remark( Closing On user Confirmation.), closing the call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing On user Confirmation. | NULL | NULL | NULL
1256616 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Please install TortoiseSVN v1.6.1 Client version | Please install TortoiseSVN v1.6.1 Client version | 2010-07-27 11:48:19.000 | [NAME] : installation of TortoiseSVN v1.6.1 Client is done in user machine. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for  TortoiseSVN v1.6.1 Client. | NULL | NULL | NULL
1256605 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Install Citrix client | Install Citrix client | 2010-07-27 11:45:57.000 | [NAME] : Installation of Citrix client is done in user machine. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Citrix client. | NULL | NULL | NULL
1256572 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | MS Project Viewer | Tortosie SVN.  [NAME] database  10g express edition.  [NAME].  Oracle client 10g | 2010-07-27 11:36:00.000 | Once u copied the software setup,Pls call me @5951.MS project viewer has been installed.pls raise a separate call for other software. | Once u copied the software setup,Pls call me @5951.MS project viewer has been installed.pls raise a separate call for other software. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | MS Project Viewer | Approved only for Tortoise SVN client, Oracle database10g express edition, Live Meeting client. | NULL | NULL | NULL
1164250 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Installation of clarify CRM freeware | Please install clarify CRM client freeware. | 2010-05-12 09:53:52.000 | Maheepal: installed clarify and working fine | Maheepal: installed clarify and working fine | Maheepal Dahiya | TechM Noida Centralised Helpdesk | ClarifyCRM 6.0.1.31 Oracle Client | NULL | NULL | NULL | NULL
1256565 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Pradeep [NAME] | Software | Software - Installation of Freeware | Application not in list | I need latest version of Community Version of MySQL WorkBench. Please download and provide it.     **(I need latest as it has three mysql GUI tool inbuilt while the old version doesn't have this feature)    [NAME]:  http://mirror.services.wisc.e | 2010-07-27 11:32:36.000 | MySQL WorkBench  is installed . | MySQL WorkBench  is installed . | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved for MySQL WorkBench Community installation s freeware.. | NULL | NULL | NULL
1256558 | PUNE | Pune - Hinjewadi Block 1 | AMIT LAKADE | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-27 11:30:24.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | Approved as free | NULL | NULL | NULL
1256533 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install MS access on my system at the earliest | 2010-07-27 11:24:20.000 | Since you have not responded to [NAME] query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1256968 | PUNE | Pune - Gigaspace Delta | Ashay [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Please install below freeware.  Tortoise SVN Client 1.6.1 or above.    Thnaks in advance. | 2010-07-27 13:39:40.000 | Installed Tortoise SVN Client 1.6.1.16129 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256908 | PUNE | Pune - Gigaspace Beta II | Harshad Vikas Dhamne | Software | Software - Installation of Freeware | Apache Tomcat | Existing installation of Apache Tomcat not working correctly.  Need new clean install of Tomcat 6 (preferably 6.0.29).   ------------------------    Close the call.. I installed tomcat 6 myself. | 2010-07-27 13:17:09.000 | Aparna : User told to close the call. | Aparna : User told to close the call. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1256288 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Brijesh Tyagi | Software | Software - Installation of Freeware | Application not in list | need to install jdk 1.6 | 2010-07-27 10:11:53.000 | installed jdk 1.6 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for jdk 1.6 | NULL | NULL | NULL
1255782 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of sql navigator. | 2010-07-26 17:30:54.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1167183 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Need Installation of Java 1.5 | Need Installation of Java 1.5 | 2010-05-14 09:56:44.000 | Maheepal: installed [NAME] | Maheepal: installed [NAME] | Maheepal Dahiya | TechM Noida Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1255718 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-26 17:06:44.000 | System closing call due to user unavailability/ Folder Owner Approval. | NULL | [NAME] khan | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1167155 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | I need jdk 1.4 installation |  | 2010-05-14 09:27:46.000 | reuben: The required installation has been done. Necessary changes done in path variable pointing to [NAME]. Closing the call with user's approval @ 18/05/10-17:02 17:02 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1255714 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-26 17:05:21.000 | Chetan : Install SQL Developer call completed... | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1255709 | NOIDA | Noida - A6 | [NAME] | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Please install the following   1. JRE 1.5 – Not Available  2. Internet Explorer 7 - Available  3. [NAME] – Reader   in Harvard Training room in the basement, Please contact [NAME] from training. | 2010-07-26 17:04:30.000 | done | done | Noida ASix Groundone | Noida Desktop Engineers | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1167194 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Rupesh Kulkarni | Software | Software - Installation of Freeware | Intallation of Internet Explorer 8 | Installation of Internet Explorer 8, for project purpose | 2010-05-14 10:07:16.000 | Ajay: installed the same. Hence closing the call. | Ajay: installed the same. Hence closing the call. | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1255679 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Java Runtime Enviornment (JRE) | 2010-07-26 16:54:52.000 | Call closed | installed Java Runtime Enviornment (JRE) | [NAME] | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1255686 | PUNE | Pune - Sharda Center | Bhavna Maloo | Software | Software - Installation of Freeware | Application not in list | Please upgrade [NAME] | 2010-07-26 16:56:46.000 | [NAME]  installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Q Messenger. | NULL | NULL | NULL
1255701 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server. Need to install this software for Development work. | 2010-07-26 17:02:31.000 | installed Appache tomcat server. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Apache Tomcat Server | Approved for Apache Tomcat Server. | NULL | NULL | NULL
1255648 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) | 2010-07-26 16:44:54.000 | Call closed. | installed JDK. | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1255642 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-26 16:43:28.000 | Call closed. | installed [NAME] | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1255639 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Winscp | Winscp | 2010-07-26 16:42:27.000 | Call closed. | installed Winscp. | [NAME] | TechM Pune Centralised Helpdesk | Winscp | NULL | NULL | NULL | NULL
1255644 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | could you please install Apache Tomcat Server in my system | 2010-07-26 16:43:38.000 | Aparna : Installed Apache server. | Aparna : Installed Apache server. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1255633 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Clarify Bridge Client | Clarify Bridge Client | 2010-07-26 16:41:11.000 | Chetan : Install Clarify | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | Approved for Clarify Bridge Client. | NULL | NULL | NULL
1255631 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Application not in list | i need ms access on my system to start my work | 2010-07-26 16:39:56.000 | Since you have not responded to [NAME] query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1255627 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Installation of HP QC client | Installation of HP QC client | 2010-07-26 16:38:45.000 | Call closed | installed QC. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Web link based QC client installation. | NULL | NULL | NULL
1255590 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-26 16:28:35.000 | Oracle Client 10g installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved for Oracle Client 10g Express Edition | NULL | NULL | NULL
1255583 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-26 16:26:34.000 | Call closed. | installed VisualSVN SERVER | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1255587 | PUNE | Pune - Gigaspace Beta II | Srikanth Bommana | Software | Software - Installation of Freeware | Installation of Freeware JMeter and Bad Boy | Pls install Freeware s/w JMeter & Bad Boy.  These are required as part for Performance/Load testing s/w.  Path:  http://www.badboysoftware.biz/versions/BadboyInstaller-2.1.exe  http://mirror.atlanticmetro.net/apache/jakarta/jmeter/binaries/jakarta-jmeter- | 2010-07-26 16:27:38.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1255582 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat | I need apache tomcat server any latest version .Please install it as early as possible. | 2010-07-26 16:26:30.000 | [NAME] : installed tomcat | NULL | [NAME] | TechM Noida Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1255577 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-26 16:25:00.000 | Call closed. | installed Tortoise SVN Client 1.6.7. | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1256084 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Nirmalya Chattopadhyay | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-26 21:28:49.000 | Rohit: Installed the same,hence closing the call.... | Rohit: Installed the same,hence closing the call.... | Rohit Vyas | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1167290 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Installation of Webex player and recorder | Installation of Webex player and recorder | 2010-05-14 10:51:44.000 | installed | installed | Sibi [NAME] | TechM Pune Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1256062 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Application not in list | i need mysql on my ssystem | 2010-07-26 20:43:43.000 | Since you have not responded to [NAME] query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1256025 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Install BT communicator | Install BT communicator | 2010-07-26 20:03:35.000 | Installed BT communicator. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for BT Communicator. | NULL | NULL | NULL
1256017 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list(installation of Toad) | Installation of Toad. | 2010-07-26 19:56:31.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1255983 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Database 10g Express Edition, I need admin rights to install the software which is provided by our project, i.e., basically need to add my userid in:     Computer Management -> Local Groups -> Administrators. | 2010-07-26 19:07:22.000 | Closing the request as access is provided by  1273293 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1255981 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Selenium Pluginm,Selenium RC | Selenium Plugin,Selenium RC | 2010-07-26 19:05:33.000 | Anurag : @ 05:16PM(IST) on 29th July'10 : Downloaded Files were giving error from mentioned link; As confirmed from [NAME] the same is not required now; HEnce;Closing the call as per the consensus by [NAME]. | Anurag : @ 05:16PM(IST) on 29th July'10 : Downloaded Files were giving error from mentioned link; As confirmed from [NAME] the same is not required now; HEnce;Closing the call as per the consensus by [NAME]. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Selenium Plugin | NULL | NULL | NULL | NULL
1255976 | PUNE | Pune - Manikchand Galleria Phase I | Ankit Kedia | Software | Software - Installation of Freeware | Visual Web Developer Express Edition | Visual Web Developer Express Edition | 2010-07-26 19:00:24.000 | Madan : call completed. | madan : user come in second Shift.  [NAME] : call completed. | Amit M. Dabhade | Manikchand Desktop Engineers | Visual Web Developer Express Edition | Approved for Visual Web Developer Express Edition | NULL | NULL | NULL
1255972 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-26 18:59:39.000 | Aparna : Installed Winmerge. | Aparna : Installed Winmerge. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1255964 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Install Microsoft Live Meeting | 2010-07-26 18:52:31.000 | Call closed | installed Microsoft Live Meeting. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live Meeting cient. | NULL | NULL | NULL
1167325 | PUNE | Pune - Hinjewadi corporate Block | Manikya Raj B | Software | Software - Installation of Freeware | Install webex player and recorder | Please install free version of webex player and recorder. | 2010-05-14 11:02:29.000 | Chetan : Call Closed. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1255969 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-26 18:55:58.000 | Call closed. | installed SQL Developer. | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1255945 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Need to install required softwares | SQL Developer,clarify,citrix | 2010-07-26 18:41:16.000 | installation is done. | NULL | [NAME] | TechM Pune Centralised Helpdesk | NULL | Approved for as free | NULL | NULL | NULL
1255942 | PUNE | Pune - Sharda Center | Ankita Agrawal | Software | Software - Installation of Freeware | CITRIX ICA Client | CITRIX ICA Client   Need it urgently.  try to get it done today only. | 2010-07-26 18:39:24.000 | Pankaj:-Citrix installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CITRIX ICA Client | NULL | NULL | NULL | NULL
1255929 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Core FTP client | Core FTP client | 2010-07-26 18:32:41.000 | Software installed. | Software installed. | Barath Anbu | Chennai Desktop Engineers | Core FTP client | NULL | NULL | NULL | NULL
1255932 | PUNE | Pune - Gigaspace Delta | Vishal.2.Parmar | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK)    Jdk6 is required. | 2010-07-26 18:33:18.000 | Pankaj:-JDK6 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1255925 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of Putty | 2010-07-26 18:31:23.000 | Putty copied to D drive. | Putty copied to D drive. | Barath Anbu | Chennai Desktop Engineers | Application not in list | Approved for Putty | NULL | NULL | NULL
1255922 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-26 18:29:38.000 | Software already installed. | Software already installed. | Barath Anbu | Chennai Desktop Engineers | Firefox | NULL | NULL | NULL | NULL
1255933 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | subversion | subversion( ubversion 1.6.2(TortoiseSVN 1.6.2)) | 2010-07-26 18:33:33.000 | Chetan : install Subversion | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | subversion | Approved | NULL | NULL | NULL
1255918 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | VNC Viewer | Installation of VNC Viewer | 2010-07-26 18:27:12.000 | [NAME] installed. | [NAME] installed. | Barath Anbu | Chennai Desktop Engineers | VNC Viewer | NULL | NULL | NULL | NULL
1255892 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Oracle Database 10g Express Edition, I need admin rights to install the software which is provided by our project, i.e., basically need to add my userid in:   Computer Management -> Local Groups -> Administrators. | 2010-07-26 18:12:56.000 | Installed Oracle | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1255848 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | citrix  Client | citrix  Client | 2010-07-26 17:55:52.000 | installed citirx | installed citirx | [NAME] | Bangalore AMR Tech Park Desktop Engineers | citrix  Client | NULL | NULL | NULL | NULL
1255845 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Installation of File Zilla | Installation of File Zilla | 2010-07-26 17:55:25.000 | Installation of File Zilla done | Installation of File Zilla done | [NAME] | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1255836 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 for project purpose. can you please inistall ASAP | 2010-07-26 17:51:59.000 | Installed. | NULL | Prasoon R | Bangalore AMR Tech Park Desktop Engineers | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1255797 | BANGALORE | Bangalore - AMR Tech Park | Soniya Subhash Rane | Software | Software - Installation of Freeware | Perl Practise | Perl Practise.  I had already raised helpdesk call, which got auto-closed. Please use helpdesk no.1240445  for manager's permission. | 2010-07-26 17:38:14.000 | installtion is done | installtion is done | [NAME] | TechM Noida Centralised Helpdesk | Perl Practise | NULL | NULL | NULL | NULL
1255669 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install HTML watch application | 2010-07-26 16:52:43.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing On user Confirmation. | NULL | NULL | NULL
1255338 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | please insatall Tortoise SVN Client 1.6.1.16129 ASAP. | 2010-07-26 15:00:04.000 | User not at desk @ 4:50PM.When u available pls call me @ 5951.Tortoise SVN Client 1.6.2.has been installed. | User not at desk @ 4:50PM.When u available pls call me @ 5951.Tortoise SVN Client 1.6.2.has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1255334 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Savita Iyengar | Software | Software - Installation of Freeware | Application not in list--QC Tool | need to install HP QC | 2010-07-26 14:59:25.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1255320 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Oracle 10g Client required | Installation of Oracle 10g Client required. | 2010-07-26 14:56:03.000 | [NAME] | [NAME] | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Oracle 10g client. | NULL | NULL | NULL
1168012 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Need to install Altova XML SPY | Hi,  I need to install Altova XML Spy software as per my project requirement.    Thanks in Advance,  [NAME] T | 2010-05-14 15:48:45.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1255331 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list - winzip required | Installation of winzip | 2010-07-26 14:58:24.000 | [NAME] | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved asdefault | NULL | NULL | NULL
1255308 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | citrix  Client | citrix  Client | 2010-07-26 14:49:02.000 | Installed Citrix client 8 | NULL | [NAME] | TechM Pune Centralised Helpdesk | citrix  Client | NULL | NULL | NULL | NULL
1255283 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | WebEx Recorder and Player | Need to install WebEx Recorder and Player to record our knowledge sharing sessions. Please install this ASAP. | 2010-07-26 14:41:24.000 | Call closed. | installed WebEx Recorder and Player. | [NAME] | TechM Pune Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1255256 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Need AIS Web accessibility toolbar and firebug | Hi,    Urgent need to install these tool bars to do accessibility and cross browser testing.    Kindly do the needful.        Regards,    Kamal | 2010-07-26 14:31:48.000 | addon installed. | NULL | Dhanesh P | Bangalore Hosur Road Desktop Engineers | firebug | Approved for Web accessibility toolbar as is a project Requirement. | NULL | NULL | NULL
1255241 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | MS Project Viewe | Please install MS Project Viewer(.mpp) | 2010-07-26 14:27:35.000 | MS Project Viewer has been installed. | MS Project Viewer has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | MS Project Viewe | NULL | NULL | NULL | NULL
1255238 | PUNE | Pune - Sharda Center | Salil Chitnis | Software | Software - Installation of Freeware | SQL Developer | installation of SQL Developer. | 2010-07-26 14:26:15.000 | Installed Oracle SQL developer | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1255232 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Gaurav.2.Joshi | Software | Software - Installation of Freeware | Application not in list | Urgently require IE Tester (freeware) Tool, commonly used to test HTML/UI frontend pages in IE 6.0. It exactly works as standalone Internet Explorer 6.0    Following is the URL for downloading IE Tester.  http://www.my-debugbar.com/wiki/IETester/HomePage | 2010-07-26 14:21:57.000 | Aparna : Installed IE tester. | Aparna : Installed IE tester. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved only for IE Tester as it is a open source / Freeware. | NULL | NULL | NULL
1255222 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Application not in list |  | 2010-07-26 14:18:35.000 | [NAME] | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] client as it is a client provided software. | NULL | NULL | NULL
1255199 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-26 14:11:41.000 | installed | installed | [NAME] | TechM Noida Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1255187 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Borland Together 2008 | Please install following software on my machine  Borland Together 2008 | 2010-07-26 14:04:31.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1255150 | KOLKATA | Kolkata - Techno India (Techno) | Nishad Mehare | Software | Software - Installation of Freeware | Live Meeting 2007 | Live meeting 2007 needed to join meetings. | 2010-07-26 13:49:18.000 | Software installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | Application not in list | Apporved for live meeting client | NULL | NULL | NULL
1255124 | KOLKATA | Kolkata - Techno India (Techno) | Nishad Mehare | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client required to connect to oracle databases. | 2010-07-26 13:40:54.000 | Done | NULL | [NAME] | Kolkata Desktop Engineers | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1255527 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | need to install "Tortoise SVN client" | need to install "Tortoise SVN client" | 2010-07-26 16:06:54.000 | Software installed. | NULL | [NAME] khan | TechM Noida Centralised Helpdesk | SVN Importer | NULL | NULL | NULL | NULL
1255522 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Santosh Mandlik | Software | Software - Installation of Freeware | Application not in list. Installation of IIS. | Installation of IIS. | 2010-07-26 16:05:03.000 | already installed IIS | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for IIS. | NULL | NULL | NULL
1255510 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | freeware Installation  PrimoPDF or CutePDF Writer | Needed PrimoPDF or CutePDF writer to evaluate whether convrsion of Microsoft Project 2007 mpp file to PDF file is possible or not? | 2010-07-26 16:01:18.000 | Rajesh : As discussed, Installation of PrimoPDF done by aparna and hence Closing the Service request | NULL | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | PrimoPDF | NULL | NULL | NULL | NULL
1255470 | PUNE | Pune - Gigaspace Beta II | Mangesh Bonkinpelliwar | Software | Software - Installation of Freeware | Application not in list | request for editplus | 2010-07-26 15:43:55.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1255474 | PUNE | Pune - Gigaspace Beta II | Arif.2.Shaikh | Software | Software - Installation of Freeware | Upgradation of Firefox from 3.0.5 to 3.6 | Firefox: upgradation of Firefox browser from V 3.0.5 to V 3.6, required for automation with Selenium.  Also attached the approval mail from [NAME].  Please do the needful ASAP. | 2010-07-26 15:45:50.000 | Firefox from 3.0.5 to 3.6 installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1255473 | UK | UK - Milton Keynes | Rishi.2.Rawal | Software | Software - Installation of Freeware | Application not in list | Need QTP to be installed on the Machine. This is a need of project and approval mails from both IDU head and client are attached. | 2010-07-26 15:45:19.000 | QTP 10 installation is done. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for QTP client as it is client provided and the server is on BT premises. | NULL | NULL | NULL
1255393 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-26 15:17:40.000 | User have 10G. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved for Oracle Client 10g Express Edition | NULL | NULL | NULL
1254782 | NOIDA | Noida - A7 | Phani D | Software | Software - Installation of Freeware | Application not in list [NAME] core 7 | Please download [NAME] core 7 | 2010-07-26 11:59:59.000 | Call being closed on User's request. | Call being closed on User's request. | Hitesh Pant | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1168098 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Kindly install winzip | Kindly install winzip | 2010-05-14 16:25:21.000 | Vinod:- Reinstalled Winzip | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | launch4j-3.0.1-win32.exe and | NULL | NULL | NULL | NULL
1254772 | PUNE | Pune - Hinjewadi Block 1 | Sanket Desai | Software | Software - Installation of Freeware | Oracle Client,Oracle SQL Developer tool | Oracle Client,Oracle SQL Developer Tool to access the database from various servers. | 2010-07-26 11:57:33.000 | Vijay: Call closed with users confirmation | Vijay: Call closed with users confirmation | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1254723 | PUNE | Pune - Hinjewadi Block 1 | Priyanka Naval | Software | Software - Installation of Freeware | Application not in list | sqldeveloper installation required... | 2010-07-26 11:47:42.000 | Installed Oracle SQLDeveloper | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as free | NULL | NULL | NULL
1254592 | PUNE | Pune - Hinjewadi Block 2 | Ramesh Vanvari | Software | Software - Installation of Freeware | Firefox | Firefox.   Kindly install firefox on following developer's machine [NAME], Amit Dube, [NAME], [NAME], [NAME], [NAME] | 2010-07-26 11:10:23.000 | Yogesh : Task completed, except Amit & Mansi. | Yogesh : Task completed, except Amit & Mansi. | [NAME] | TECHM-HINJEWADI-DESKTOP | Firefox | NULL | NULL | NULL | NULL
1254489 | PUNE | Pune - Hinjewadi Block 1 | Soumitra Chaudhuri | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-26 10:40:28.000 | Installation Done.  Call completed. | Installation Done.  Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | winmerge | NULL | NULL | NULL | NULL
1168065 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Livemeeting S/W installation | BT has moved onto to WEBTOP 7 and the conference calls are being setup through Live Meeting as against Net meeting. So to ensure active participation we need to have [NAME] installed onto our machines. | 2010-05-14 16:08:25.000 | Installed. Now the user is able to work on it. Hence closing this call @ Abhishek 5:26 PM, 14/05/2010 | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1254880 | PUNE | Pune - Gigaspace Delta | Sandeep Chitnis. | Software | Software - Installation of Freeware | code tester Limited ed | Need to install [NAME] which is a free version. | 2010-07-26 12:24:31.000 | Installed SoapUI | NULL | [NAME] | TechM Pune Centralised Helpdesk | code tester Limited ed | Approved for SOAP UI free version only | NULL | NULL | NULL
1168119 | PUNE | Pune - Sharda Center | Sumanta Mondal | Software | Software - Installation of Freeware | Want to install ajax control toolkit for asp .net | Want to install ajax control toolkit for asp .net | 2010-05-14 16:36:13.000 | Vinod:- Installed Ajax control | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for as open source freware | NULL | NULL | NULL
1254874 | PUNE | Pune - Sharda Annex | Hrushikesh Barik | Software | Software - Installation of Freeware | Please install [NAME] on my machine | Please install [NAME] on my machine. This is required to access Informix database. | 2010-07-26 12:22:39.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1254860 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | [NAME] SQl developer | Please install oracle SQL developer. | 2010-07-26 12:19:16.000 | Installed Oracle SQl developer | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for SQL developer | NULL | NULL | NULL
1254440 | PUNE | Pune - Sharda Annex | Vikrant Sapre | Software | Software - Installation of Freeware | Application not in list | Please install ODF plugin for MS-Office 2003. | 2010-07-26 10:18:48.000 | Installed ODF Plug-ins | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for plugin | NULL | NULL | NULL
1255234 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | need to install jdk 1.6 | 2010-07-26 14:23:06.000 | installed JDK if any doubt you can drop the emai [EMAIL] | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for JDK 1.6. | NULL | NULL | NULL
1254942 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-26 12:40:00.000 | Call closed. | installed [NAME]. | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1254914 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-26 12:34:01.000 | Call closed. | installed Notepad ++ | [NAME] | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1254017 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Need to Install Microsoft IIS | Need to install Microsoft IIS for testing the Falcon Tool. | 2010-07-23 21:02:21.000 | Call closed. | installed  Install Microsoft IIS. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for IIS | NULL | NULL | NULL
1253972 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | software instalation | Please install the below software:  Microsoft Live meeting | 2010-07-23 19:59:49.000 | [NAME]: LM installed successfully (wrt location server) | [NAME]: LM installed successfully (wrt location server) | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1253970 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | software instalation | Please install the below software:  [NAME] | 2010-07-23 19:55:17.000 | [NAME]: Firefox installed successfully (wrt location server) | [NAME]: Firefox installed successfully (wrt location server) | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1253968 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | software instalation | Please install the below software:  Citrix | 2010-07-23 19:54:40.000 | Sagar: Citrix installed successfully (wrt location server) | Sagar: Citrix installed successfully (wrt location server) | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1253963 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | software instalation | Please install the below software:  1)Java | 2010-07-23 19:52:12.000 | [NAME]: [NAME] installed successfully (wrt location server) | [NAME]: [NAME] installed successfully (wrt location server) | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1253831 | BANGALORE | Bangalore - AMR Tech Park | [NAME] Kumar J | Software | Software - Installation of Freeware | instalation of softwares | 1) SQL Developer  2) Putty  3) Bridge Clarifier | 2010-07-23 18:12:19.000 | installed putty : monsiha | installed putty : monsiha | Monisha Dhingra | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1253667 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (Unit 1) | [NAME], | Software | Software - Installation of Freeware | Oracle Client 9.2.0.4 i x | Need to install Oracle Client 9.2.0.4 i x for project. This is project related machine.     Hi [NAME], I am working in general shift now, please contact me on 2885/ [PHONE] | 2010-07-23 17:03:16.000 | Call closed. | installed Oracle Client 9i. | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0.4 i x | Approved for Oracle Client 9.2.0.4 i x. | NULL | NULL | NULL
1253564 | CHENNAI | Chennai - Mahindra World City (MWC) | SARAVANAN CHINNAPPA | Software | Software - Installation of Freeware | MySQL [NAME] 5.0 | Need to install MySQL Server 5.0 in all the machines at TR1. [NAME] at Monday 10.00 am. | 2010-07-23 16:24:55.000 | Software installed in tr1 systems. | Software installed in tr1 systems. | Barath Anbu | Chennai Desktop Engineers | MySQL Community Server | NULL | NULL | NULL | NULL
1253470 | PUNE | Pune - Gigaspace Beta II | Sayem Mehdi | Software | Software - Installation of Freeware | TortoiseSVN team | Please install TortoiseSVN client | 2010-07-23 15:53:01.000 | Vijay: Installed SVN | Vijay: Installed SVN | [NAME] | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1253430 | PUNE | Pune - Gigaspace Beta II | Vinit Pathak | Software | Software - Installation of Freeware | Adobe Shockwave Player 11, ADobe [NAME] 10 | Adobe Shockwave Player 11, [NAME] player. | 2010-07-23 15:42:14.000 | Insalled [NAME],  Call Completed. | Somnath :- Ext is busy @ 26/07/10-13:15 @ Kindly call on Tim ext 1503.  [NAME],  Call Completed. | [NAME] | Gigaspace Desktop Engineers | Adobe Shockwave Player 11 | NULL | NULL | NULL | NULL
1253398 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Apache HTTP Server | Apache HTTP Server | 2010-07-23 15:32:40.000 | installed http server. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Apache HTTP Server | NULL | NULL | NULL | NULL
1253367 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of SQL NAVIGATOR | 2010-07-23 15:19:34.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253332 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install SQL Enterprise manager. | 2010-07-23 15:06:28.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253302 | PUNE | Pune - Hinjewadi Block 1 | Nishith [NAME] | Software | Software - Installation of Freeware | Need online English dictionary | Need to install online english dictionary | 2010-07-23 14:56:55.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253891 | PUNE | Pune - Gigaspace Delta | Shital Walunj | Software | Software - Installation of Freeware | Notepad ++ | Install Notepad++,SQL Developer,Putty and QC as this are freeware and not edit plus. | 2010-07-23 18:45:41.000 | Vijay: Installed Notepad ++, Putty, SQL Developer, QC client. | Vijay: Installed Notepad ++, Putty, SQL Developer, QC client. | [NAME] | TechM Pune Centralised Helpdesk | Notepad ++ | Approved for installation of below s/w only.  • Notepad ++, Putty, SQL Developer approved as freeware.  •         Weblink based QC client. | NULL | NULL | NULL
1253879 | PUNE | Pune - Sharda Annex | Rustam [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi,    Please install [NAME] on my machine. This is required to access Informix database.    Many Thanks  [NAME] Centre, Off Karve Road, Erandwane, Pune  Office:  + 91 (0) 020-66018100, Extn: [NAME] | 2010-07-23 18:35:56.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253850 | PUNE | Pune - Gigaspace Delta | Vijay.36.Kumar | Software | Software - Installation of Freeware | Installationof Edit Plus | Install Edit Plus on this machine.  ph: [PHONE] | 2010-07-23 18:21:27.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253815 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Java Runtime Enviornment (JRE)1.6.05 | 2010-07-23 18:08:11.000 | installed JRE | NULL | [NAME] | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1253798 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition for windows 7 | 2010-07-23 18:03:53.000 | call completed | call completed | [NAME] | TECHM-HINJEWADI-DESKTOP | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1253774 | PUNE | Pune - Gigaspace Beta II | Devesh Joshi | Software | Software - Installation of Freeware | Application not in list | ORACLE 11G CLIENT,OSM7 NEED TO BE INSTALLED ON MY SYSTEM | 2010-07-23 17:50:25.000 | issue resolved by user end. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for as free | NULL | NULL | NULL
1253749 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Request for office Live meeting | Request for office Live meeting | 2010-07-23 17:39:12.000 | Aparna : Installed Livemeeting. | Aparna : Installed Livemeeting. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1253713 | UK | UK - Milton Keynes | [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi There,    Since I don't have admin rights on my laptop (id - UKMKCSLP00146), I am not able to install some application softwares like TOAD (oracle database related) and many more etc on my machine.  Please can you give me the admin rights or do the nee | 2010-07-23 17:25:45.000 | Since you have not responded to TIM Compliance query, we would like to inform you that this call is closed.  In case requirement still exists you may re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253701 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | Microsoft Live Meeting | 2010-07-23 17:22:20.000 | [NAME] 2007 | [NAME] 2007 | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved fior live meeting client | NULL | NULL | NULL
1253686 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | [NAME] | Please install XAMPP ,Editorplus,Mysql query browser/admin in myDesktop. | 2010-07-23 17:14:33.000 | Call completed. | Call completed. | Pradip [NAME] | TECHM-HINJEWADI-DESKTOP | [NAME] | NULL | NULL | NULL | NULL
1253073 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install the required softwares | Please install below require softwares on my system.  1. StarUML   2. WINSCP3   3. HP Quality Center ActiveX Control.   4. oracle sql client 10g  5. SQL Developer  6. Eclipse RCP (Galileo version)  7. Apache Server.  8. Internet Explorer- 8 | 2010-07-23 13:21:30.000 | Dinesh: Eclipse RCP (Galileo version has been installed successfully.     Hence,call being closed. | Dinesh: Eclipse RCP (Galileo version has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1167754 | PUNE | Pune - Sharda Center | Deepak Mule | Software | Software - Installation of Freeware | Indtallation of tomcat and [NAME] | Indtallation of tomcat and [NAME] | 2010-05-14 13:54:22.000 | Chetan : Install JDK 1.5 and Tomcat call completed...... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1253070 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install the required softwares | Please install below require softwares on my system.  1. StarUML   2. WINSCP3   3. HP Quality Center ActiveX Control.   4. oracle sql client 10g  5. SQL Developer  6. Eclipse RCP (Galileo version)  7. Apache Server.  8. Internet Explorer- 8 | 2010-07-23 13:20:29.000 | Dinesh: SQL Developer has been installed successfully.     Hence,call being closed. | Dinesh: SQL Developer has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1253068 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install the required softwares | Please install below require softwares on my system.  1. StarUML   2. WINSCP3   3. HP Quality Center ActiveX Control.   4. oracle sql client 10g  5. SQL Developer  6. Eclipse RCP (Galileo version)  7. Apache Server.  8. Internet Explorer- 8 | 2010-07-23 13:19:05.000 | Dinesh: oracle sql client 10g  has been installed successfully.     Hence,call being closed. | Dinesh: oracle sql client 10g  has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1168198 | PUNE | Pune - Sharda Center | Nilesh Brahme | Software | Software - Installation of Freeware | Need to download software for evaluation. CatchXSL | Please download CatchXSL 1.2 from any reliable site on internet.    This is XSLT Profiler and I need for evaluation. I also want to use it if it is a Freeware. | 2010-05-14 17:11:28.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253065 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install the required softwares | Please install below require softwares on my system.  1. StarUML   2. WINSCP3   3. HP Quality Center ActiveX Control.   4. oracle sql client 10g  5. SQL Developer  6. Eclipse RCP (Galileo version)  7. Apache Server.  8. Internet Explorer- 8 | 2010-07-23 13:18:08.000 | Dinesh:WINSCP3  has been installed successfully.     Hence,call being closed. | Dinesh:WINSCP3  has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1253064 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install the required softwares | Please install below require softwares on my system.  1. StarUML   2. WINSCP3   3. HP Quality Center ActiveX Control.   4. oracle sql client 10g  5. SQL Developer  6. Eclipse RCP (Galileo version)  7. Apache Server.  8. Internet Explorer- 8 | 2010-07-23 13:16:42.000 | Dinesh: StarUML  has been installed successfully.     Hence,call being closed. | Dinesh: StarUML  has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1252965 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 Installation | 2010-07-23 12:48:04.000 | Vijay: Installed SVN Client | Vijay: Installed SVN Client | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1252949 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | [NAME] | Request you to please install the below mentioned Freeware on URGENT basis,    We have a team of 30 people dependent on your immediate help,    1. Visual SVN SERVER  2. Tomcat Apache Server  3. Tortoise SVN client    thank you in advance, | 2010-07-23 12:44:01.000 | [NAME] the same | [NAME] the same | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1252922 | PUNE | Pune - Gigaspace Delta | Vijay Patidar | Software | Software - Installation of Freeware | Installation of Microsoft Script debugger for QTP | Installation of Microsoft Script debugger for QTP. Previous Service Call No. : 1214630 | 2010-07-23 12:34:58.000 | Vijay: Installed Script Debugger | Vijay: Installed Script Debugger | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as Microsoft Script debugger | NULL | NULL | NULL
1253244 | PUNE | Pune - Gigaspace Beta II | Mangesh Bonkinpelliwar | Software | Software - Installation of Freeware | Application not in list | net meeting tool (project requirement) | 2010-07-23 14:35:16.000 | please follw mention step Start->Run->type Conf->opent the meeting necessary details feelup as like name, last name,email then click next to direct finsh.no click anywhre. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for net meeting client | NULL | NULL | NULL
1253236 | PUNE | Pune - Hinjewadi Block 1 | Amit.7.Gupta | Software | Software - Installation of Freeware | EDIT plus 3 (trial version) | edit plus 3 trial version (please contact me on my cell no. only) | 2010-07-23 14:32:38.000 | Closing On User Confirmation | NULL | PUNE PC | TechM Pune Centralised Helpdesk | PHP | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253124 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Oracle JDeveloper 10g and 11g [NAME] version | Oracle JDeveloper 10g and 11g Studio Edition required to be installed for the entire team. 11g can be downloaded from http://www.oracle.com/technology/software/products/jdev/htdocs/soft11.html    Attached are the team details | 2010-07-23 13:46:19.000 | software has been on all ten computer-------------Yogesh | As disscuss with user this activity will start on tommorow morning.--------------Yogesh  user is not avaliable on our seat....01:40 pm yogesh | Noida A7 Desktop Engineers | Noida Desktop Engineers | Oracle for 2003 - 1.00 | NULL | NULL | NULL | NULL
1253048 | PUNE | Pune - Gigaspace Delta | Tejas Chheda | Software | Software - Installation of Freeware | Please Install REMEDY | Please Install REMEDY | 2010-07-23 13:14:01.000 | Vinod:- Installed Remedy. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for remedy client as server is on BT premises. | NULL | NULL | NULL
1253042 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x,Sql Developer | Oracle Client 10.2.0.3 x,SQL Developer in My laptop. | 2010-07-23 13:12:49.000 | s/w installed . call closed | NULL | [NAME] | TECHM-HINJEWADI-DESKTOP | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1253039 | PUNE | Pune - Gigaspace Delta | Tejas Chheda | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-23 13:11:32.000 | Vijay: Installed SQL Developer | Vijay: Installed SQL Developer | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1253043 | PUNE | Pune - Hinjewadi Block 2 | Sandeep.2.Sutar | Software | Software - Installation of Freeware | SVN | SVN | 2010-07-23 13:12:56.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | SVN | NULL | NULL | NULL | NULL
1252776 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team installation is required for the cox repository access. | 2010-07-23 11:52:27.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1252896 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install SQL Server 2000. | 2010-07-23 12:27:06.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1252886 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Eclipse SDK 3.4.2 | Please install Eclipse SDK 3.4.2 | 2010-07-23 12:24:27.000 | Vijay: Installed Eclips 3.4.2 | Vijay: Installed Eclips 3.4.2 | [NAME] | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1252892 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Malancha Dasgupta | Software | Software - Installation of Freeware | CITRIX ICA Client | CITRIX ICA Client | 2010-07-23 12:26:14.000 | Rohtash: Installed the same successfully. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | CITRIX ICA Client | NULL | NULL | NULL | NULL
1252859 | KOLKATA | Kolkata - Techno India (Techno) | Kaushik Chakrabarty | Software | Software - Installation of Freeware | Please install Microsoft Frontpage | Please install Microsoft Frontpage.[NAME] it for web application development and design. | 2010-07-23 12:15:41.000 | Since you have not responded to TIM Compliance query, we would like to inform you that this call is closed.  In case requirement still exists you may re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1167785 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Live Meeting installation | project:B&PP iqi  Live Meeting installation.  Justification:BT has moved onto to WEBTOP 7 and the conference calls are being setup through Live Meeting as against Net meeting. So to ensure active participation we need to have [NAME] installed onto o | 2010-05-14 14:14:46.000 | Vijay: Installed Live Meeting Client | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live meeting client. | NULL | NULL | NULL
1252834 | PUNE | Pune - Sharda Center | Gaurav Mittal | Software | Software - Installation of Freeware | installation of BT Live meeting | installation of BT Live meeting | 2010-07-23 12:08:49.000 | installed of BT Live meeting | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approevd for BT Live Meeting client. | NULL | NULL | NULL
1252812 | PUNE | Pune - Hinjewadi corporate Block | [NAME] Navale | Software | Software - Installation of Freeware | MS Project Viewe | MS Project Viewe | 2010-07-23 12:04:14.000 | Pankaj:-MS Project Viewer installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | MS Project Viewe | NULL | NULL | NULL | NULL
1252838 | KOLKATA | Kolkata - Techno India (Techno) | Aloke Majumder | Software | Software - Installation of Freeware | install ms front page | please install  Ms front page . Required for web application development . | 2010-07-23 12:09:51.000 | Since you have not responded to TIM Compliance query, we would like to inform you that this call is closed.  In case requirement still exists you may re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1252814 | PUNE | Pune - Gigaspace Delta | Vishal.2.Parmar | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK)  JDK1.6 | 2010-07-23 12:04:42.000 | Bhsuhan M: Installed JDk1.6 | Bhsuhan M: Installed JDk1.6 | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1252755 | PUNE | Pune - Gigaspace Delta | Sandeep Chiluveru | Software | Software - Installation of Freeware | Application not in list | Need to install PuTTY | 2010-07-23 11:43:56.000 | Pankaj:-Putty installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for putty | NULL | NULL | NULL
1252751 | PUNE | Pune - Gigaspace Delta | Sreenivasulu Bandalakunta | Software | Software - Installation of Freeware | Application not in list | Please install WebLogic 10.3 server for ADLI-RPD project | 2010-07-23 11:43:43.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1252714 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox with tamper data add on | 2010-07-23 11:22:30.000 | Vijay: Call closed with users confirmation | Vijay: Call closed with users confirmation | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1252642 | BANGALORE | Bangalore - AMR Tech Park | Hari.21.A | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-23 10:45:01.000 | Dinesh: SQL Developer has been installed successfully.     Hence,call being closed. | Dinesh: SQL Developer has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1252654 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | need jdk 1.6 | 2010-07-23 10:53:39.000 | Vijay: Installed JDK | Vijay: Installed JDK | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for JDK 1.6 | NULL | NULL | NULL
1252731 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Venkanagouda . | Software | Software - Installation of Freeware | Application not in list | Source insight software need to be installed | 2010-07-23 11:31:33.000 | Since you have not responded to TIM Compliance query, we would like to inform you that this call is closed.  In case requirement still exists you may re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1253137 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install the required softwares | Please install below require softwares on my system.  1. StarUML   2. WINSCP3   3. HP Quality Center ActiveX Control.   4. oracle sql client 10g  5. SQL Developer  6. Eclipse RCP (Galileo version)  7. Apache Server.  8. Internet Explorer- 8 | 2010-07-23 13:49:22.000 | Dinesh: IE 7 has been installed successfully.     Hence,call being closed. | Dinesh: IE 7 has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1252584 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server | 2010-07-23 10:23:13.000 | Apache Tomcat Server installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1252589 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | DeskTop Video Conferencing Installation required | DTVC software (Vidsoft) installation required. This is as a client requirement.  Note: This software is already downloaded using service call #T848675 and steup.exe file is available with our project. | 2010-07-23 10:25:15.000 | Aparna : Installed DTVC software | Aparna : Installed DTVC software | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Consider this as an approval from Compliance for VIDSOFT client [NAME] installation for below user. | NULL | NULL | NULL
1252519 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-23 09:21:47.000 | Disapproved by Mgr/GH/CH | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1167827 | PUNE | Pune - Gigaspace Delta | Sandeep Gadre | Software | Software - Installation of Freeware | Installation of shareware | jinitiator  to be installed in below sequence   1) Install Version 1.3.1.13  2) Install Version 1.3.1.22c  Request allready approved by another request id 1164923 | 2010-05-14 14:35:09.000 | Installed JINIT 1.3.1.13 and 1.3.1.22 and confirmed.. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as free | NULL | NULL | NULL
1166026 | PUNE | Pune - Sharda Annex | Swati Deshpande | Software | Software - Installation of Freeware | Installation of latest communicator | As I need to communicate with BT people time to time, need to have a communicator on my system urgently | 2010-05-13 11:54:07.000 | Call closed. | installed communicator | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approfed for BT communicator | NULL | NULL | NULL
1252494 | BANGALORE | Bangalore - AMR Tech Park | Arun [NAME] | Software | Software - Installation of Freeware | CITRIX ICA Client | CITRIX ICA Client | 2010-07-23 08:44:41.000 | Himangshu:Installed @28/07/10-11:25 | NULL | [NAME] | TechM Noida Centralised Helpdesk | CITRIX ICA Client | NULL | NULL | NULL | NULL
1252689 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Google desktop to be installed | Google desktop to be installed | 2010-07-23 11:03:39.000 | [NAME] desktop | [NAME] desktop | [NAME] | TechM Pune Centralised Helpdesk | Google desktop | NULL | NULL | NULL | NULL
1252375 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat 5.5 | Apache Tomcat 5.5 | 2010-07-22 19:57:14.000 | installed tomcat.6.0 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1252323 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Shivi [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] got corrupted | 2010-07-22 19:03:24.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1252262 | UK | UK - Charles Schwab | [NAME] | Software | Software - Installation of Freeware | LANDesk installation | Pls install LANDesk | 2010-07-22 18:25:54.000 | anubhav : s\w installed. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for landesk Agent | NULL | NULL | NULL
1167963 | PUNE | Pune - Hinjewadi Block 2 | Agniv Dutta | Software | Software - Installation of Freeware | Need to Install Quality Center | Need to Install Quality Center | 2010-05-14 15:31:55.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1252244 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 9 | Adobe [NAME] 9 | 2010-07-22 18:10:24.000 | [NAME] : installed flash player 9 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Adobe [NAME] 9 | NULL | NULL | NULL | NULL
1252232 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of GNS3 as per project requirements | Please install GNS3 v3.0.7 network software in my PC as per the project requirements. | 2010-07-22 18:04:02.000 | [NAME] GNS3 | [NAME] GNS3 | [NAME] | TechM Pune Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1167904 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | URGENT: Install SmartFTP freeware | URGENT: Install SmartFTP freeware from location:  [NAME] | 2010-05-14 15:09:05.000 | Call is disapproved, hence clsoing this call. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1252126 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Hi Team,  Please could you install Oracle Database 10g Express Edition on my machine.    Regards,  [NAME]. | 2010-07-22 17:12:37.000 | Himangshu:Installed @23/07/10-13:26 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1252078 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | [NAME] | Software | Software - Installation of Freeware | Need QTP installed on my system | Need QTP (Quick test professional) installed on my system. Mine is a BT green side m/c and I have the BT line manager's/security approval. | 2010-07-22 16:56:58.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call or drop us a mail | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1252076 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-22 16:55:45.000 | installed Winmerg. | NULL | [NAME] | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1252031 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | Shaik Ashfaq | Software | Software - Installation of Freeware | MS Project Viewer | MS Project Viewer | 2010-07-22 16:44:10.000 | MS Project Viewer has been installed. | MS Project Viewer has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | MS Project Viewe | NULL | NULL | NULL | NULL
1252029 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of Live Meeting, [NAME] of data card and need Static IP | 2010-07-22 16:43:26.000 | Somnath : Call Completed. | NULL | [NAME] | OVTL Desktop Engineers | Application not in list | Approved for Live Meeting client only. | NULL | NULL | NULL
1252019 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Franklin Lobo | Software | Software - Installation of Freeware | Application not in list | Need trial version of TOAD to be installed on my machine | 2010-07-22 16:40:47.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing On user Confirmation. | NULL | NULL | NULL
1251992 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Microsoft visio | Microsoft visio | 2010-07-22 16:33:01.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1251984 | KOLKATA | Kolkata - Techno India (Techno) | Santanu.2.Ghosh | Software | Software - Installation of Freeware | Adobe [NAME] 9 | Hi, In order to run some learning material from route2learn.intra.bt.com, I would need [NAME] 7 or above in my browser (IE 6). Kindly install the same at the earliest as I need to finish off a course by tomorrow EOD.    Thanks,  Santanu | 2010-07-22 16:29:16.000 | Dinesh: Adobe flash player 10 has been installed.  Now the link is working fine and hence,call being closed. | Dinesh: Adobe flash player 10 has been installed.  Now the link is working fine and hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Adobe [NAME] 9 | NULL | NULL | NULL | NULL
1251991 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Oracle Database 10g Express Edition | 2010-07-22 16:32:43.000 | installed 10G. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1251973 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Microsoft Visual Studio 2005 SDK February 2007 | Please install   Microsoft Visual Studio .NET 2005 freeware | 2010-07-22 16:25:09.000 | Chetan : Install Visual Studio Call completed..... | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | Microsoft Visual Studio 2005 SDK February 2007 | Approved as free | NULL | NULL | NULL
1251977 | BANGALORE | Bangalore - Hosur Road Bldg 3 | Prathap [NAME] Brundha Sudheendhra | Software | Software - Installation of Freeware | Application not in list | please install [NAME]. Download it from http://www.adobe.com | 2010-07-22 16:25:40.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Call Closed on user confirmation | NULL | NULL | NULL
1251909 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Selenium IDE | Selenium IDE | 2010-07-22 16:02:12.000 | Sagar : Selenium IDE copied to local workstation | Sagar : Selenium IDE copied to local workstation | [NAME] | TechM Noida Centralised Helpdesk | Selenium IDE | NULL | NULL | NULL | NULL
1252207 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-22 17:51:06.000 | Software installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | [NAME] | Approved for weblink based QC client installation. | NULL | NULL | NULL
1252182 | PUNE | Pune - Hinjewadi Block 2 | Amit Sahu | Software | Software - Installation of Freeware | Application not in list | Installtion of .Net Framre work 3.5. | 2010-07-22 17:38:35.000 | Installed .Net Framre work 3.5. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1252177 | CHANDIGARH | Chandigarh - DLF Building (IT Park) | [NAME] | Software | Software - Installation of Freeware | installation of JDK | installation of JDK | 2010-07-22 17:34:28.000 | [NAME] ; installation of JDK is done in user machine. | NULL | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1168270 | PUNE | Pune - Sharda Annex | Prasad.4.Kulkarni | Software | Software - Installation of Freeware | Need to install [NAME] tracer | Need to install [NAME] tracer | 2010-05-14 18:02:29.000 | [NAME]: confirm with user & close this call | [NAME]: waiting for user availability i tried contact with user on given ext.@ 19/05/10-09:58  confirm with user & close this call | [NAME] | OVTL Desktop Engineers | SVN | NULL | NULL | NULL | NULL
1251614 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Priya Shivanand Pai | Software | Software - Installation of Freeware | SUN VIRTUAL BOX | SUN VIRTUAL BOX | 2010-07-22 14:13:34.000 | SUN VIRTUAL BOX is installed . | SUN VIRTUAL BOX is installed . | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved as open source | NULL | NULL | NULL
1251592 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Cruise Control | Cruise Control 2.8.3 | 2010-07-22 14:05:13.000 | Installation is done in user machine. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Cruise Control | NULL | NULL | NULL | NULL
1251584 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Any thing with [NAME] | Please Upgrade current [NAME] ver. 5.0  to Latest Version of Adobe Reader. Cannot verify the digital signature in current Version 5.0 | 2010-07-22 14:02:04.000 | Pankaj:- adobe reader 8 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Any thing with [NAME] | NULL | NULL | NULL | NULL
1251581 | PUNE | Pune - Sharda Center | Santosh Chougule | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-22 14:00:11.000 | Anurag : @ 02:03PM(IST) on 27th July'10 : Installed Tortoise SVN Client 1.6.1.16129 Successfully; Hence;Closing the call. | Anurag : @ 02:03PM(IST) on 27th July'10 : Installed Tortoise SVN Client 1.6.1.16129 Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1251588 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition : required for ICDR project | 2010-07-22 14:03:24.000 | [NAME] : Oracle Client 10g Express Edition installation is done in user machine. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1251557 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-22 13:44:26.000 | installed the winmerg | NULL | NULL | TIM-ASSETCOORDINATORS | winmerge | NULL | NULL | NULL | NULL
1251522 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | SQL Developer | Could you please install Pl SQL Developer? | 2010-07-22 13:29:02.000 | installed sql devolper. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1251455 | BANGALORE | Bangalore - MSAT - ITC5 4th Floor ODC1 A wing | Venkata Narayana Ambati | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Java Runtime Enviornment (JRE)and JDK 5 | 2010-07-22 13:06:45.000 | Software Installed. | NULL | [NAME] khan | TechM Noida Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1168275 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Please install AOTS on my machine | Please install AOTS on my machine | 2010-05-14 18:07:01.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1251415 | PUNE | Pune - Gigaspace Beta II | Rajesh.2.Patil | Software | Software - Installation of Freeware | subversion | subversion | 2010-07-22 12:54:03.000 | Vijay: Installation is done so closed call | Vijay: Installation is done so closed call | [NAME] | TechM Pune Centralised Helpdesk | subversion | NULL | NULL | NULL | NULL
1251411 | PUNE | Pune - Gigaspace Delta | Mittal Savla | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) version 1.6 | 2010-07-22 12:53:15.000 | Pankaj:-JDK installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1251403 | PUNE | Pune - Gigaspace Beta II | Rajesh.2.Patil | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-22 12:51:34.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1251401 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-22 12:51:18.000 | Rahul :- SQL Developer installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1251852 | PUNE | Pune - Hinjewadi Block 2 | sandeep ware | Software | Software - Installation of Freeware | [NAME] and JDKv1.6 or + installed on machi | Need JDKv1.6 or + installed on machine | 2010-07-22 15:41:32.000 | issue resolved. | issue resolved. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for installation of JDK only. | NULL | NULL | NULL
1251800 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] B wing | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Oracle Client 10.2.0.3 x | 2010-07-22 15:26:00.000 | Oracle client has been installed. | Oracle client has been installed. | [NAME] | Bangalore AMR Tech Park Desktop Engineers | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1251785 | PUNE | Pune - Hinjewadi Block 1 | Amit.7.Gupta | Software | Software - Installation of Freeware | J2SDK (version-1.5) | J2SDK (version-1.5) | 2010-07-22 15:19:25.000 | [NAME] (version-1.5) | [NAME] (version-1.5) | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1251746 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | J2SDK - jdk version : jdk1.5.0_06 | pLEASE [NAME] version : jdk1.5.0_06 version asap.    tHANKS  kUPPU. | 2010-07-22 15:03:50.000 | Gautam/[NAME]; Call Completed  call closed | Gautam/[NAME]; Call Completed  call closed | Gautam Thombre | TECHM-HINJEWADI-DESKTOP | J2SDK (any version) | NULL | NULL | NULL | NULL
1251732 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi,    Please install "VEDIT" software in my machine ASAP. | 2010-07-22 14:58:38.000 | Installed | Installed | [NAME] | Chennai Desktop Engineers | Application not in list | Waiting for User response | NULL | NULL | NULL
1251726 | PUNE | Pune - Gigaspace Beta II | Yogesh Jadhav | Software | Software - Installation of Freeware | Application not in list | Please install the following software    Active perl 5.10.0  editplus 2  fileZilla  ipswitch ws_ftp pro  Office communicator  Live meeting  Microsoft visual sourcesafe  Mozila firefox  MSXML 4.0 SP2  MSXML 6 SP2  ps pad  winrar | 2010-07-22 14:57:50.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1251683 | PUNE | Pune - Hinjewadi Block 1 | Amit Choithani | Software | Software - Installation of Freeware | Need to install necessary software to run LIVEMeet | Need to run installation files required to run Live Meeting on this machine. | 2010-07-22 14:46:11.000 | installed Live meeting. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for live meeting client | NULL | NULL | NULL
1251656 | PUNE | Pune - Sharda Center | Vijay kumar Burgula | Software | Software - Installation of Freeware | PrimoPDF | PrimoPDF | 2010-07-22 14:35:34.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | PrimoPDF | NULL | NULL | NULL | NULL
1251649 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 10 Plugin | Adobe [NAME] 10 Plugin | 2010-07-22 14:33:46.000 | Vijay: Installed [NAME] | Vijay: Installed [NAME] | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 Plugin | NULL | NULL | NULL | NULL
1251627 | PUNE | Pune - Sharda Annex | Nikhil.3.Sharma | Software | Software - Installation of Freeware | Window 2003 installation ref to call 1239213 | Need to install windows 2003 under MSDN agreement on Ide@s server(DSCP08336) placed in chandivali mumbai old wing 6th floor server room. all approvals are provided in call id 1239213. PFA mail | 2010-07-22 14:18:26.000 | Installation has been done hence closing the call.    resolved | [NAME] server laction is at chandivali so transfer call to cahndivali locatin  [NAME] the mail to server person mr parvin abhale he will do the needfull.date 29/07  Pravin:-  droped mail for the Data Backup to caller on dated 29/07/10 4:41pm | [NAME] | Chandivali Desktop Engineers | Application not in list | Approved as already approved against the service call 1,239,2131. | NULL | NULL | NULL
1251115 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | winmerge | winmerge    Hi,  Request to please install winmerge on my machine.  Thanks  Sibin | 2010-07-22 11:24:56.000 | Vijay: Installed Winmerge | Vijay: Installed Winmerge | [NAME] | TechM Pune Centralised Helpdesk | winmerge | Approved for Winmerge. | NULL | NULL | NULL
1251098 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0    Please transfer the call to floor engineer | 2010-07-22 11:20:08.000 | Oracle 8i Client; Call completed. | Oracle 8i Client; Call completed. | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1251088 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Business Intelligence Open Intelligence Interface 10.1.3 | Required Oracle Business Intelligence Open Intelligence Interface 10.1.3 to be installed on my system.  Thanks | 2010-07-22 11:18:04.000 | Closing On User Confirmation | NULL | PUNE PC | TechM Pune Centralised Helpdesk | Oracle Business Intelligence Open Intelligence Interface 10.1.3 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1251055 | PUNE | Pune - Gigaspace Beta II | Shreekant Moger | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) version 1.6_u21.     Extn is 1640 or [PHONE] | 2010-07-22 11:09:50.000 | Pankaj:- JDK version 1.6_u21 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1251034 | PUNE | Pune - Gigaspace Beta II | Syed Azher Syed Aasif | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-22 11:04:48.000 | [NAME] SQL Developer | [NAME] SQL Developer | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1251019 | PUNE | Pune - Gigaspace Beta II | Syed Azher Syed Aasif | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-22 11:02:25.000 | Pankaj : [NAME] 9i client installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1168341 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | [NAME] | Software | Software - Installation of Freeware | Need Flash player to run training videos | Need to study BSS content from E-Learning.Not Playing.[NAME] required | 2010-05-14 19:02:48.000 | installed flash | installed flash | Sibi [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 9 | NULL | NULL | NULL | NULL
1250971 | PUNE | Pune - Gigaspace Beta II | Ankit.4.Agrawal | Software | Software - Installation of Freeware | Installation of visio Viewer | Please install the above software. | 2010-07-22 10:49:18.000 | Pankaj:- Installation of visio Viewer done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1250970 | PUNE | Pune - Gigaspace Beta II | Rahul.9.Singh | Software | Software - Installation of Freeware | Installation of Visio Viewer | Installation of Visio Viewer | 2010-07-22 10:49:08.000 | Installation of Visio Viewer is done. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1250965 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | MySQL Community Server | MySQL Community Server | 2010-07-22 10:47:21.000 | Mysql installed; Call completed | Sandeep: Mysql installed; Call completed | [NAME] | Gigaspace Desktop Engineers | MySQL Community Server | NULL | NULL | NULL | NULL
1250974 | PUNE | Pune - Gigaspace Beta II | Sunil.4.Yadav | Software | Software - Installation of Freeware | Application not in list | please install microsoft visio viewer 2010 beta | 2010-07-22 10:49:46.000 | Pankaj:- Installation of microsoft visio viewer 2010 beta done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1250953 | PUNE | Pune - Gigaspace Beta II | Rahul.10.Singh | Software | Software - Installation of Freeware | Application not in list | please install MICROSOFT VISIO VIEWER 2010(BETA) | 2010-07-22 10:39:38.000 | Pankaj:- [NAME] installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1250902 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-22 10:16:35.000 | Aparna : Its allready installed on users system. | Aparna : Its allready installed on users system. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1250897 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Can you please let me know if there is any free software to convert a word document or powerpoint presentation to pdf format. If so, can you please install it on my laptop as I need such a utility for my project.  I have changed my cubicle to A6-146 so pl | 2010-07-22 10:13:34.000 | User is having office 2007 with sp2 installed on laptop, there is feature available in office 2007 sp2 to save as word, power point and excel file to pdf. ask user to use that feature to convert the files in .pdf.    Resolved. | User is having office 2007 with sp2 installed on laptop, there is feature available in office 2007 sp2 to save as word, power point and excel file to pdf. ask user to use that feature to convert the files in .pdf. | Vaman Dhuri | Chandivali Desktop Engineers | Application not in list | Approved for MS office 2007 std addind to convert to PDF | NULL | NULL | NULL
1250889 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need installation of EditPlus | 2010-07-22 10:06:37.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1251375 | PUNE | Pune - Hinjewadi Block 2 | Arindam.4.Ghosh | Software | Software - Installation of Freeware | winmerge | winmerge   Please install winmerge on my desktop.    Thanks,  [NAME] | 2010-07-22 12:43:36.000 | Aparna : Installed winmerge. | Aparna : Installed winmerge. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1251406 | BANGALORE | Bangalore - Hosur Road Bldg 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install Microsoft .NET framework for VMWare installations. | 2010-07-22 12:51:58.000 | .net 3.5 sp1 and  VMware client are installed . | .net 3.5 sp1 and  VMware client are installed . | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved for Microsoft .NET framework and Approved for installation of VSphere client without any support /training. | NULL | NULL | NULL
1251334 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Pls reach me on mobile no ext here available. Apache Tomcat Server | 2010-07-22 12:28:00.000 | installed appace tomcat. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1251321 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | Plz install JAVA 5 | 2010-07-22 12:25:15.000 | path set | NULL | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1251329 | PUNE | Pune - Sharda Center | Ankita Agrawal | Software | Software - Installation of Freeware | SQL Developer | SQL Developer  I need to get the SQL developer at my computer. | 2010-07-22 12:27:07.000 | sql devolper is installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1251318 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Google chrome browser | Project requirement | 2010-07-22 12:24:40.000 | [NAME] chrome browser | [NAME] chrome browser | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved as free | NULL | NULL | NULL
1251297 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | Internet Explorer 7 for project | 2010-07-22 12:17:41.000 | Himangshu:Installed @22/07/10-17:12 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for IE | NULL | NULL | NULL
1251311 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Edit Plus 3 Trial | Please install trail version of Edit Plus 3.0 | 2010-07-22 12:21:58.000 | installed edit plus. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] for XML | Approved Edit Plus Evaluation version (only for 30 days) for below user up to 25th August 2010 | NULL | NULL | NULL
1251289 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list | I need to install netscreen remote in my pc | 2010-07-22 12:15:28.000 | Software installed. | Software installed. | Barath Anbu | Chennai Desktop Engineers | Application not in list | Waiting for user response | NULL | NULL | NULL
1251261 | PUNE | Pune - Gigaspace Beta II | Sayem Mehdi | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-22 12:07:35.000 | installed SVN server. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1251235 | PUNE | Pune - Hinjewadi Block 1 | Priya Patil | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-22 11:59:46.000 | [NAME] winmerge | [NAME] winmerge | [NAME] | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1251212 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-22 11:54:36.000 | installed winmerg | NULL | [NAME] | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1251206 | PUNE | Pune - Sharda Annex | Vikas.7.Gupta | Software | Software - Installation of Freeware | dbdeploy : Need CUTE PDF Installation for PDF File | Need CUTE PDF Installation for PDF File Creation for PO/WO | 2010-07-22 11:53:39.000 | installed cute pdf evalution. | NULL | [NAME] | TechM Pune Centralised Helpdesk | dbdeploy | NULL | NULL | NULL | NULL
1251218 | PUNE | Pune - Sharda Center | Ashish Harkare | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version)  [NAME] for internet. | 2010-07-22 11:56:31.000 | Vishal D:- Installed Java Call Closed | Vishal D:- Call Transfer to Sharda Gr Floor Eng.  Vishal D:- Install Java | Vishal Dhumal | OVTL Desktop Engineers | J2SDK (any version) | NULL | NULL | NULL | NULL
1251183 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | winmerge | winmerge | 2010-07-22 11:48:26.000 | installed winmerg. | NULL | [NAME] | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1251199 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Amit Wadbude | Software | Software - Installation of Freeware | Application not in list | Hi [NAME] ,  Please install [NAME] Patch:6835690    Please find attachment , in this attachment you can see link of this patch. | 2010-07-22 11:52:08.000 | Clsoing on User confirmation(Becoz Getting AccessDenied Error while doenloding The Patch) | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved only for oracle Patch POIND-[PHONE]. | NULL | NULL | NULL
1163571 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Mukta Pramod | Software | Software - Installation of Freeware | need jdk installed | need jdk installed | 2010-05-11 15:06:27.000 | Maheepal: instaled java | Maheepal: instaled java | Maheepal Dahiya | TechM Noida Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1163583 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Vikram Tupe | Software | Software - Installation of Freeware | Installation of latest [NAME] version | Hello [NAME],    Please install the latest version of [NAME] on my PC.    Regards,  [NAME] | 2010-05-11 15:13:34.000 | [NAME] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | Chandivali Desktop Engineers | Application not in list | NULL | NULL | NULL | NULL
1251195 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Madhusmita Dash | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Kindly install Tortoise SVN Client 1.6.1.16129 . | 2010-07-22 11:51:14.000 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] Installed Tortoise SVN Client 1.6.1.16129 | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1251521 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of Putty is required. | 2010-07-22 13:28:45.000 | done | done | Monisha Dhingra | TechM Noida Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1252320 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Require any sharepoint portal for knowledgement at project level. Pl. suggest which can be used/ approved by TIM.    Pl. install [NAME]. Path is - http://www.mediawiki.org/wiki/Download | 2010-07-22 19:02:39.000 | Downloaded and Copied The Scripts onto Users machine | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for MediaWiki as it is a freeware.. | NULL | NULL | NULL
1251869 | PUNE | Pune - Hinjewadi Block 2 | Nimesh Sugandh | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-22 15:44:31.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1250803 | CHANDIGARH | Chandigarh - DLF Building (IT Park) | Neeraj Vashisht | Software | Software - Installation of Freeware | SQLTools | SQLTools ----- installation of SQLPLUS | 2010-07-22 00:37:31.000 | disapproved by manager hence closing the call | NULL | NULL | TIM-ASSETCOORDINATORS | SQLTools | NULL | NULL | NULL | NULL
1250731 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | SQL Developer | Can you please copy/install SQL developer on my system. This is required to support ATT project. | 2010-07-21 19:56:48.000 | Smit : user already having sql developer , Closing the call. | Smit : user already having sql developer , Closing the call. | [NAME] | TECHM-HINJEWADI-DESKTOP | SQL Developer | NULL | NULL | NULL | NULL
1250705 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | HTTPWATCH basic | HTTPWATCH basic | 2010-07-21 19:22:13.000 | Vinayak G: Install HTTPwatch call completed call closed@14:28(26/07/10) | Vipul J: Please transfer this call to 6th Annex [NAME]. | [NAME] | OVTL Desktop Engineers | HTTPWATCH basic | NULL | NULL | NULL | NULL
1250698 | NOIDA | Noida - A7 | Rohit Dhingra | Software | Software - Installation of Freeware | NetBeans IDE 6.0.1 | NetBeans IDE 6.0.1. | 2010-07-21 19:18:58.000 | installed net beans. | NULL | [NAME] | TechM Pune Centralised Helpdesk | NetBeans IDE 6.0.1 | NULL | NULL | NULL | NULL
1250627 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Install Firefox browser on my laptop. | Hi,    Install Firefox browser on my laptop. | 2010-07-21 18:23:53.000 | Chetan : Install MOzila | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1250599 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (1.4) | 2010-07-21 18:15:02.000 | installed [NAME] and confirmed from user. | NULL | Saurabh [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1168354 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Installation of Code Quality Plug-in (CQP) | We require installation of Code Quality Plug-in (CQP) for our ongoing project. | 2010-05-14 19:20:46.000 | call resovled | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | CQP (Code Quality Plugin ) | NULL | NULL | NULL | NULL
1250593 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | StarUML | Please install StarUML on m/c | 2010-07-21 18:13:08.000 | Yogesh : Call completed. | Yogesh : Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | StarUML | NULL | NULL | NULL | NULL
1168306 | BANGALORE | Bangalore - AMR Tech Park | Jeevani [NAME] | Software | Software - Installation of Freeware | Software Installation | Kindly install the below list of softwares  JDK 1.6  Eclipse Europa  Tomcat 6.0  SVN 1.6 | 2010-05-14 18:24:48.000 | Mahepal: installed [NAME] as discussed with user closing the call | Mahepal: installed [NAME] as discussed with user closing the call | Maheepal Dahiya | TechM Noida Centralised Helpdesk | AgroUML | NULL | NULL | NULL | NULL
1250588 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | HTTPWATCH basic | HTTPWATCH basic | 2010-07-21 18:09:42.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | HTTPWATCH basic | NULL | NULL | NULL | NULL
1250559 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Freeware | Software list     Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware)       Approval from GH  Approved         This is very critical as we need to kick start the project immediately. Please do the needful to get this sorted asap. | 2010-07-21 17:58:19.000 | Vijay: Installed Putty,Oracle & SQL Developer | Vijay: Installed Putty,Oracle & SQL Developer | [NAME] | TechM Pune Centralised Helpdesk | Notepad ++ | Approved for Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | NULL | NULL | NULL
1167160 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Pls install Notepad++ in my system. | Pls install Notepad++ in my system. | 2010-05-14 09:31:41.000 | Disapproved by IDU head, hence closing. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Notepad++ | NULL | NULL | NULL | NULL
1250554 | PUNE | Pune - Hinjewadi Block 1 | Priyadarsini Yelchuri | Software | Software - Installation of Freeware | ClarifyCRM13.1 Oracle Client | Hi Team,  Please install ClarifyCRM13.1 Oracle Client.    Thanks,  Priya | 2010-07-21 17:56:05.000 | Called on mention ext but no one pickup the PH.  Call meon 251584 once you are on desk.  [NAME].  Call completed. | Called on mention ext but no one pickup the PH.  Call meon 251584 once you are on desk.  [NAME].  Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | ClarifyCRM13.1 Oracle Client | Approevd for Clarify client. | NULL | NULL | NULL
1250390 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 10 Plugin | Adobe [NAME] 10 Plugin | 2010-07-21 16:49:47.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 Plugin | NULL | NULL | NULL | NULL
1250355 | PUNE | Pune - Gigaspace Delta | Sreenivasulu Bandalakunta | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | Please install JDK version 1.6 | 2010-07-21 16:39:22.000 | SUN [NAME] (JDK) installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1250351 | PUNE | Pune - Sharda Center | Rohit.5.Jain | Software | Software - Installation of Freeware | Application not in list | Microsoft® Office Live Meeting need to be installed | 2010-07-21 16:38:12.000 | Maheepal: installed | Maheepal: installed | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1250528 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | MySQL Community Server | MySQL Community Server.Pls. Install MYSQL Server | 2010-07-21 17:45:55.000 | [NAME] Installed | [NAME] Installed | [NAME] | TechM Pune Centralised Helpdesk | MySQL Community Server | NULL | NULL | NULL | NULL
1250522 | PUNE | Pune - Gigaspace Delta | Vijaya Danda | Software | Software - Installation of Freeware | Application not in list - Oracle Forms 6i | Please install Oracle Forms – 6i on my local machine. | 2010-07-21 17:40:45.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1250489 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client,Putty,SQL Developer | Oracle 8ia Client 8.1.6.0.0,Putty,SQL Developer.  Got a consolidated GH approval mail for the whole team. GH approval mail attached. | 2010-07-21 17:28:07.000 | Call completed | Call completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1250191 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-21 15:50:13.000 | Aparna : Installed firefox. | Aparna : Installed firefox. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1154844 | PUNE | Pune - Sharda Center | Sanat [NAME] | Software | Software - Installation of Freeware | Need installation of Win ZIp | Need WinZip on my laptop. | 2010-05-04 12:22:22.000 | installed winzip and call closed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for winZip as default. | NULL | NULL | NULL
1250166 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Priya Shivanand Pai | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-21 15:42:33.000 | The installation of Notepad ++ is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1250143 | PUNE | Pune - Hinjewadi Block 1 | Rajneesh [NAME] | Software | Software - Installation of Freeware | Application not in list | Need drivers for my ;aptop | 2010-07-21 15:35:40.000 | Sangram Call Completed | Sangram Call Completed | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Approved for drivers | NULL | NULL | NULL
1250126 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-21 15:31:15.000 | Vijay: Installed Oracle 10g Client | Vijay: Installed Oracle 10g Client | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved as freeware | NULL | NULL | NULL
1250104 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | [NAME] version 1.5 | [NAME] version 1.5 | 2010-07-21 15:26:42.000 | [NAME] version 1.5 installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1250066 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Priya Shivanand Pai | Software | Software - Installation of Freeware | Java  SDK 1.6 | [NAME] 1.6 | 2010-07-21 15:16:04.000 | The installation of [NAME] is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1154834 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | install visual svn server and apache http server | install visual svn server and apache http server.  required urgently for client demo. | 2010-05-04 12:19:15.000 | insatlled Svn and apache and call closed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | Appoved as free | NULL | NULL | NULL
1154838 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Download WordWeb | Please download and install WordWeb for me. Please see link downnloadable link below    (http://wordweb.info/cgi-bin/geoip/wordweb.exe) | 2010-05-04 12:20:08.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1250057 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Priya Shivanand Pai | Software | Software - Installation of Freeware | Application not in list : ADT Plugin for Eclipse | ADT plugin for Eclipse for Android development. | 2010-07-21 15:13:27.000 | Software provided to user hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | Application not in list | Approved ass freeware | NULL | NULL | NULL
1250070 | PUNE | Pune - Gigaspace Beta II | Harmandeep Mundi | Software | Software - Installation of Freeware | Application not in list | Installation of QTP Addin.. It is there wih me in my project folder. I need adminstrator proviledges to install it. | 2010-07-21 15:16:55.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing on user's request | NULL | NULL | NULL
1250050 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Priya Shivanand Pai | Software | Software - Installation of Freeware | Eclipse Galileo | Eclipse Galileo | 2010-07-21 15:11:49.000 | Anurag : @ 06:26PM(IST) on 21st July'10 : Installed Eclipse Galileo Successfully; Hence;Closing the call. | Anurag : @ 06:26PM(IST) on 21st July'10 : Installed Eclipse Galileo Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Eclipse | NULL | NULL | NULL | NULL
1249994 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Winrar | Install Winrar | 2010-07-21 14:55:14.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing call on user confirmation. | NULL | NULL | NULL
1250012 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware) | 2010-07-21 14:59:36.000 | Call completed | Call completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1249993 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | FTP client FileZilla | FTP client FileZilla | 2010-07-21 14:54:53.000 | Pankaj:- [NAME] installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Grails | NULL | NULL | NULL | NULL
1249972 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | Please install SQL Developer | 2010-07-21 14:48:30.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1249958 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | MS Access need to be installed. | 2010-07-21 14:43:00.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1249940 | NOIDA | Noida - A20 | Rohit Maheshwari | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-21 14:35:53.000 | [NAME]: Software installed successfully (wrt location server) | [NAME]: Software installed successfully (wrt location server) | [NAME] | TechM Noida Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1249971 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need Putty installation | 2010-07-21 14:48:27.000 | Pankaj:-Putty installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1168939 | PUNE | Pune - Gigaspace Beta II | Rajeev Kumar | Software | Software - Installation of Freeware | Installation of freeware SVG Viwer | Installation of freeware SVG Viwer required for our application. | 2010-05-17 10:19:43.000 | Installed SVG Viwer,  Call Completed. | Installed SVG Viwer,  Call Completed. | [NAME] | Gigaspace Desktop Engineers | Adobe SVG Viewer | NULL | NULL | NULL | NULL
1250312 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) version 1.6 | 2010-07-21 16:27:42.000 | Vijay: Installed JDK 1.6 | Vijay: Installed JDK 1.6 | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1250309 | PUNE | Pune - Gigaspace Delta | Abhishek.4.Singh | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware)  approval mail forwarded seperately... | 2010-07-21 16:26:58.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1250302 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server version 6.0 | 2010-07-21 16:24:43.000 | call completed | call completed | [NAME] | Gigaspace Desktop Engineers | Apache Tomcat Server | Approved for Apache Tomcat Server. | NULL | NULL | NULL
1250251 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Firefox Installation and Printer Configuration | Firefox  Please install [NAME] and configure printer in 3rd floor. | 2010-07-21 16:11:27.000 | software and printer installed | called the extn user not pick the phone.please call 7664 or mail me    software and printer installed | Nivash A | Bangalore AMR Tech Park Desktop Engineers | Firefox | NULL | NULL | NULL | NULL
1250238 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | [NAME] not in list (Need ora forms/rep 10g trial v | Need Oracle Forms/Reports 10g(D2k) Trial version.  This needs to be given training to ATT06 team on urgent basis.  Hence request you to install asap.   Thanks. | 2010-07-21 16:08:49.000 | Vinod:- Installed Oracel 10g form and reports | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Consider this as an approval from Compliance for installation of Oracle forms and reports for below user for 30 days till 30-08-2010. Kindly raise a service call for un installation once the trial period expires. | NULL | NULL | NULL
1250262 | PUNE | Pune - Sharda Annex | Manas Sahoo | Software | Software - Installation of Freeware | Application not in list. Need Edit Plus and QC | Need Edit Plus and QC installation. | 2010-07-21 16:13:37.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1250405 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Installation of Putty is required | Installation of Putty is required.it has been already approved by GH | 2010-07-21 16:55:48.000 | Rohit: Install the putty... | Rohit: Install the putty... | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | Approved for Putty. | NULL | NULL | NULL
1250208 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Gyana Sahoo | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version) | 2010-07-21 15:57:11.000 | Aparna : Installed JAVA. | Aparna : Installed JAVA. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1249604 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Jagadish [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-21 12:29:50.000 | [NAME] :- Adobe Software has installed      Resolved | [NAME] :- Adobe Software has installed | [NAME] | Chandivali Desktop Engineers | [NAME] | NULL | NULL | NULL | NULL
1249538 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Bikash Agarwal | Software | Software - Installation of Freeware | SVN | SVN installation for SUSE 11 on IP:10.19.1.100 | 2010-07-21 12:10:10.000 | We have seen Subversion is  already availlable in the system. | We have seen Subversion is  already availlable in the system. | Chandrababu M | TECH-UNIX-TEAM | SVN | NULL | NULL | NULL | NULL
1249543 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] for Microsoft Excel to upload Test Cases in Quality Center | 2010-07-21 12:11:18.000 | installed [NAME]. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1249492 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Priya Shivanand Pai | Software | Software - Installation of Freeware | skype | skype | 2010-07-21 11:58:15.000 | Since you have not responded to [NAME] query, would like to inform you that this call is closed. In case requirement still exists you may drop a mail to '[EMAIL]" to re - open the call or raise fresh call | NULL | [NAME] | TechM Noida Centralised Helpdesk | skype | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1249484 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Priya Shivanand Pai | Software | Software - Installation of Freeware | Application not in list(TeamViewer 30days trial) | Need to Insatll TeamViewer 30 days evaluation/trial version. | 2010-07-21 11:55:46.000 | Closing the call as there was no revert from your end for the conversation with [NAME], please drop a mail to [EMAIL] if issue is not resolved or raise a fresh call. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1249482 | PUNE | Pune - Gigaspace Beta II | Rajesh.2.Patil | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-21 11:54:42.000 | installed the SQL. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1249467 | PUNE | Pune - Gigaspace Beta II | Rajesh.2.Patil | Software | Software - Installation of Freeware | subversion | subversion | 2010-07-21 11:49:15.000 | installed sub version, | NULL | [NAME] | TechM Pune Centralised Helpdesk | subversion | NULL | NULL | NULL | NULL
1249444 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | installation of Microsoft Script Debugger | installation of Microsoft Script Debugger | 2010-07-21 11:43:04.000 | Call closed | Installed  Microsoft Script Debugger. | [NAME] | TechM Pune Centralised Helpdesk | NULL | Approved as free | NULL | NULL | NULL
1249441 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team | 2010-07-21 11:42:35.000 | Maheepal:  installed svn | Maheepal:  installed svn | Maheepal Dahiya | TechM Noida Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1249451 | HYDERABAD | Hyderabad - Cyber Gateway | [NAME] | Software | Software - Installation of Freeware | rapidsvn | Hi [NAME],    Could you please install the Quest SVN software (Freeware) on my machine.    Thanks & Regards  Krishnarjuna Rao Suda | 2010-07-21 11:45:27.000 | Installed svn client. | NULL | [NAME] | Hyderabad Desktop Engineers | rapidsvn | Approved for Tortoise SVN | NULL | NULL | NULL
1249410 | PUNE | Pune - Gigaspace Delta | Sachin Khairnar | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software List :--    Putty (Freeware)  Oracle Client 8i (Freeware)  SQL Developer (Freeware) | 2010-07-21 11:31:34.000 | Pankaj:Oracle8i,SQL developer & Putty installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1249320 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Please install below softwares on the system    1.Putty (freeware)  2.Oracle client 8i(freeware)  3.SQL Developer(freeware) | 2010-07-21 11:00:48.000 | Aparna : Installed Oracle 8i & putty. | Aparna : Installed Oracle 8i & putty. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1249925 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-21 14:30:35.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1167164 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Pls install [NAME] in my system. | Pls install [NAME] in my system. | 2010-05-14 09:35:36.000 | Disapproved by IDU head, hence closing. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Xerces c++ | NULL | NULL | NULL | NULL
1249898 | PUNE | Pune - Gigaspace Delta | [NAME] . | Software | Software - Installation of Freeware | FindBugs | FindBugs [NAME]    http://sourceforge.net/projects/findbugs/files/  [NAME]:Find eclipse  plugin.  version 1.3.9 | 2010-07-21 14:16:28.000 | Vijay: Downloaded & copied on users system | Vijay: Downloaded & copied on users system | [NAME] | TechM Pune Centralised Helpdesk | FindBugs | NULL | NULL | NULL | NULL
1249887 | PUNE | Pune - Sharda Center | Ramesh Athota | Software | Software - Installation of Freeware | Spark installation required | Spark installation required | 2010-07-21 14:13:00.000 | [NAME] :- installation of spark is done | NULL | [NAME] | TechM Pune Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1249849 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Install skype | Please install skype on my system | 2010-07-21 13:58:37.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | skype | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1249777 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Oracle Client 9.2.0.4 i x | Oracle Client 9.2.0.4 i x on my new Laptop. | 2010-07-21 13:28:57.000 | Somnath : Call Completed. | NULL | NULL | TIM-ASSETCOORDINATORS | Oracle Client 9.2.0.4 i x | NULL | NULL | NULL | NULL
1249766 | PUNE | Pune - Gigaspace Beta II | Rahul.9.Singh | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-21 13:24:54.000 | Pankaj:-Oracle Client 9.2.0 installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1249756 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Eclipse SDK 3.4.2,Tomcat Apache Web server | Eclipse SDK 3.4.2,Tomcat Apache Web server | 2010-07-21 13:19:39.000 | Sandeep:-Eclipse and Apache tomcat installed; Call completed. | Sandeep:-Eclipse and Apache tomcat installed; Call completed. | Kailas shinde | Gigaspace Desktop Engineers | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1249721 | PUNE | Pune - Gigaspace Beta II | Tulika Soni | Software | Software - Installation of Freeware | Internet Explore 8 | project requirement. | 2010-07-21 13:08:38.000 | Vijay: Installed IE 8 | Vijay: Installed IE 8 | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for IE 8. | NULL | NULL | NULL
1249648 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | [NAME], 5.0 | [NAME], 5.0 | 2010-07-21 12:42:32.000 | installed adobe 9.0 | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME], 5.0 | NULL | NULL | NULL | NULL
1249628 | PUNE | Pune - Gigaspace Beta II | Mrityunjay Pandey | Software | Software - Installation of Freeware | Firefox | Firefox and firbug | 2010-07-21 12:36:14.000 | Aparna : Installed firefox. | Aparna : Installed firefox. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Firefox | Approbved | NULL | NULL | NULL
1249278 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Following free software are required for our development work - KCI requirement     Apache FOP - Version 0.95  Apache XALAN- Java - Version 2.7.1  JDK 1.4    We require binary as well as source codes. | 2010-07-21 10:46:00.000 | Vijay: Downloded FOP | Vijay: Downloded FOP | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approbved as free | NULL | NULL | NULL
1249222 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software list     Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | 2010-07-21 10:20:00.000 | installed bulk software. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1249177 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Gaurav.2.Joshi | Software | Software - Installation of Freeware | Application not in list | Requires Internet Explorer 7.0 & standalone Internet Explorer 6.0 for cross browser testing. | 2010-07-21 10:00:04.000 | Aparna : Installed browsers | Aparna : Installed browsers | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved. | NULL | NULL | NULL
1249535 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Eclipse SDK 3.4.2 | Eclipse SDK 3.4.2 | 2010-07-21 12:09:14.000 | ecplise installed | ecplise installed | Ravindra R | Bangalore AMR Tech Park Desktop Engineers | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1249527 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | [NAME] 3.2 | [NAME] 3.2 | 2010-07-21 12:06:53.000 | pls get & attach  the ISG approval and BT line mangager approval  Oracle JDeveloper 3.2 | pls get & attach  the ISG approval and BT line mangager approval  Oracle JDeveloper 3.2 | [NAME] | Bangalore AMR Tech Park Desktop Engineers | [NAME] 3.2 | Approved as freeware | NULL | NULL | NULL
1249378 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Installaling Webcam and Sidital Signature Pad | Installation of Webcam and Digital Signature Pad on Pearson VUE's Admin Workstation located at 7th floor, Sharda annex, [NAME]. | 2010-07-21 11:21:47.000 | [NAME] : [NAME] and ePad devices, call completed. | [NAME] : [NAME] and ePad devices, call completed. | [NAME] | OVTL Desktop Engineers | NULL | Waiting for User response | NULL | NULL | NULL
1249009 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-20 20:21:05.000 | [NAME] the Tortoise SVN Client 1.6.1.16129 | [NAME] the Tortoise SVN Client 1.6.1.16129 | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | Approevd for Tortoise SVN client. | NULL | NULL | NULL
1249005 | PUNE | Pune - Gigaspace Delta | Swapnil.3.Patil | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | I have the setup with me. Need to install that one. | 2010-07-20 20:17:24.000 | Vijay: Installed SVN Client | Vijay: Installed SVN Client | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | Approved for Tortoise SVN client. | NULL | NULL | NULL
1248985 | KOLKATA | Kolkata - Techno India (Techno) | Amit Pathak | Software | Software - Installation of Freeware | SVN | SVN client Needs to be installed | 2010-07-20 19:51:36.000 | Done | NULL | [NAME] | Kolkata Desktop Engineers | SVN | NULL | NULL | NULL | NULL
1248791 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-20 17:45:08.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1248773 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Sutapa Bose | Software | Software - Installation of Freeware | Need to install SQL NAVIGATOR | Need to install SQL NAVIGATOR. Please find the attached approval mail. | 2010-07-20 17:37:24.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1248721 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Somenath Datta | Software | Software - Installation of Freeware | Installation of Tortoise SVN | Please install TortoiseSVN.The s/w can be downloaded from http://codegarage.techmahindra.com/projects/tortoise/ | 2010-07-20 17:18:03.000 | the installation of SVN tortiose16.5 version is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for Tortoise SVN | NULL | NULL | NULL
1248722 | KOLKATA | Kolkata - Techno India (Techno) | Kaushik Chakrabarty | Software | Software - Installation of Freeware | skype | skype installation for communication with onsite team.please find attached client approval mail.Also find attached IDU head approval mail. | 2010-07-20 17:18:29.000 | Rohtash: Installed Skype successfully. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | skype | Consider this as an approval from Compliance for installation of Skype for below user for next six months starting today. | NULL | NULL | NULL
1248700 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Pradeep [NAME] | Software | Software - Installation of Freeware | Application not in list | We have DS Group video recording related with iteration task 6. We are not able to view these videos as not having VLC player installed. Please provide the same.    Note: The older version of VLC is not playing videos in proper manner, please install the | 2010-07-20 17:12:21.000 | Installed. | Installed. | Satish R | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved for VLC media player | NULL | NULL | NULL
1248959 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | to install the updated version of Q messenger | - | 2010-07-20 19:20:33.000 | update q messanger. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Q Messenger. | NULL | NULL | NULL
1169101 | PUNE | Pune - Hinjewadi Block 2 | Urbishri Biswas | Software | Software - Installation of Freeware | Installation of Toad | Installation of Toad | 2010-05-17 11:15:43.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1248953 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install WinSCP to connect to POC server. | 2010-07-20 19:17:58.000 | the needful is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for WinSCP. | NULL | NULL | NULL
1248951 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install Putty to connect to POC server. | 2010-07-20 19:16:51.000 | the needful is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approevd for Putty. | NULL | NULL | NULL
1248924 | PUNE | Pune - Hinjewadi Block 2 | Samkit Jain | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-20 18:59:24.000 | Chetan : Install SQl Developer call completed.... | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1248890 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Ishita Mitra | Software | Software - Installation of Freeware | need to install SQL Navigator | need to install SQL Navigator. Approve mail attached | 2010-07-20 18:41:37.000 | Close as per user confirmation. | NULL | NOIDA PC | TechM Noida Centralised Helpdesk | NULL | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1248661 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Sumit Talukdar | Software | Software - Installation of Freeware | Installation of SQL Navigator. | Installation of SQL Navigator.  Please refer attached approval mail from BT Manager. | 2010-07-20 17:01:58.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1248649 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Tanima Nag | Software | Software - Installation of Freeware | Installation of SQL Navigator | Installation of SQL Navigator.  Please refer attached approval mail from BT Manager. | 2010-07-20 16:56:23.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1248641 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Install DataStage 7.5.2  Setup is present on my machine. | 2010-07-20 16:50:59.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1248946 | PUNE | Pune - Gigaspace Beta II | Smita Das | Software | Software - Installation of Freeware | Google desktop | Google desktop.  please treat this as very urgent. | 2010-07-20 19:14:49.000 | prakash: call closed. | prakash: call closed. | prakash kedar | Gigaspace Desktop Engineers | Google desktop | NULL | NULL | NULL | NULL
1248587 | HYDERABAD | Hyderabad - Cyber Gateway | Santhosh [NAME] | Software | Software - Installation of Freeware | Request to instal Winrar zip software | Request to instal Winrar zip software on my machine | 2010-07-20 16:34:17.000 | Closing the call as there was no revert from your end for the conversation with [NAME], please drop a mail to [EMAIL] if issue is not resolved or raise a fresh call. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1154960 | NOIDA | Noida - CanvasM | [NAME] | Software | Software - Installation of Freeware | Nokia PC suite of Nokia E63 require for windows 7 | Nokia PC suite of Nokia E63 model compatible with windows 7 required. | 2010-05-04 13:00:33.000 | done the same | Got the approval form the concern manager.  -----Original Message-----  From: [NAME]: Tuesday, May 04, 2010 3:50 PM  To: Avnish Sharma  Subject: FW: TIM Service Desk: Your Approval required for Call No. 1154960        -----Original Message- | noda20canvasm | Noida Desktop Engineers | Application not in list | NULL | NULL | NULL | NULL
1249054 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Need to Install:-Java Runtime Enviornment (JRE)...For FLOWChart Monitoring. | 2010-07-20 21:48:41.000 | [NAME] JRE | [NAME] JRE | [NAME] | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1249019 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Installation of Forum Sentry | Please install Forum Sentry software in my system. | 2010-07-20 20:45:30.000 | Closing the call as there was no revert from your end for the conversation with [NAME], please drop a mail to [EMAIL] if issue is not resolved or raise a fresh call. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1249007 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list - iMacro add-on | Requesting to install “iMacros for Internet Explorer” freeware. This is required to carry out the monthly RUS and weekly MST comparison. | 2010-07-20 20:19:09.000 | Call closed. | installed iMacro add-on for IE. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved . | NULL | NULL | NULL
1248478 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install j2sdk 1.6 and Normal user internet access facility for the following users.  Cubicle 11082 & 11083 from First phase First floor has been allotted to Kruthika Nagaraj & Vidya Ramesh.  They dont have a permission to raise a ticket.So please c | 2010-07-20 15:58:43.000 | Installed. | User is not in a desk, Let we know when you are back at desk. Pls call on 3758.    Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved for J2sdk | NULL | NULL | NULL
1248473 | ` | Pune - Hinjewadi Block 1 | Priyadarsini Yelchuri | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 y | Hi Team,  Please install Oracle Client 10.2.0.3 y.  Thanks,  Priya | 2010-07-20 15:58:15.000 | Call closed. | installed Oracle Client 10.2.0. | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 y | NULL | NULL | NULL | NULL
1248437 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client version 11.0 is needed | 2010-07-20 15:51:03.000 | Pankaj : Citrix installed,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | Approved for [NAME] client | NULL | NULL | NULL
1169130 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Oracle development environment installation | Need to install oracle sql developer. | 2010-05-17 11:26:09.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Application not in list | Approved for SQL Developer. | NULL | NULL | NULL
1248420 | PUNE | Pune - Sharda Center | Ramesh Athota | Software | Software - Installation of Freeware | Install Subversion Command Line Client | Need to Install svn Command Line Client for executing scripts. | 2010-07-20 15:48:30.000 | installed user provided link software. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CollabNet Subversion | Approved for Subversion Command Line Client | NULL | NULL | NULL
1248382 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware) | 2010-07-20 15:11:56.000 | Oracle 8ia Client 8.1.6.0.0  Putty (  SQL Developer   installed and conpliance | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1248358 | PUNE | Pune - Gigaspace Delta | Yogesh.4.Shinde | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software list     Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | 2010-07-20 15:05:26.000 | call completed | NULL | [NAME] | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1169263 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of Tortoise SVN | Installation of Tortoise SVN | 2010-05-17 11:58:38.000 | [NAME] :- Installation of Tortoise SVN is done & confirm with user. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1248362 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Kindly request you to please installa the below required freeware software on my machine,    1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer    Manager approval is attached herewith  Thank you in advance, | 2010-07-20 15:06:00.000 | Dharmaraj:- call completed | User is general shift.  please change the status to user available.  Dharmaraj:- call completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1248373 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0  Putty (Freeware)  SQL Developer(Freeware) | 2010-07-20 15:08:54.000 | Rahul :- Oracle 8i client installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1248381 | PUNE | Pune - Gigaspace Delta | Vigneswaran N | Software | Software - Installation of Freeware | Application not in list | Software list:-    Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware)    Also Please upgrade MS Office from 2003 to 2007 | 2010-07-20 15:11:56.000 | Oracle 8i, Putty, SQL Devloper installed; Call completed | Oracle 8i, Putty, SQL Devloper installed; Call completed | Kailas shinde | Gigaspace Desktop Engineers | Application not in list | Approved for Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) and office standard 2007 | NULL | NULL | NULL
1248326 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installing Software (Freeware) | Please install the below list of Software (Freeware),  Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware)    Please find the attached GH approval email. | 2010-07-20 14:52:16.000 | Shrikant:- call completed. | Shrikant:- call completed. | [NAME] | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware  Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware) | NULL | NULL | NULL
1248330 | PUNE | Pune - Gigaspace Delta | Shweta.7.. | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Putty (Freeware)  Oracle 8ia Client 8.1.6.0.0  Sql Developer | 2010-07-20 14:54:50.000 | Dharmaraj:-call completed | Dharmaraj:-call completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1169172 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Mukta Pramod | Software | Software - Installation of Freeware | installation of tool kea | installation of tool kea | 2010-05-17 11:34:14.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1169180 | PUNE | Pune - Gigaspace Delta | Harmandeep Singh | Software | Software - Installation of Freeware | Oracle SQL Developer needed urgently | Oracle SQL Developer needed urgently | 2010-05-17 11:35:38.000 | [NAME] :- sql developer install by user himself. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1248329 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install the latest version of MS Office - MS Office 2007 edition | 2010-07-20 14:54:34.000 | Indrajit :- Installation of Ms office 2k7 has been done. | NULL | Indrajit Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for MS Office 2007  standard edition | NULL | NULL | NULL
1248321 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software list   • Putty ( Freeware)   • Oracle client 8i ( Freeware)   • SQL Developer ( Freeware) | 2010-07-20 14:49:11.000 | Shrikant:- call closed. | Shrikant:-call closed. | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware  Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware) | NULL | NULL | NULL
1248310 | BANGALORE | Bangalore - AMR Tech Park | Dinesh Sathish Shenoy | Software | Software - Installation of Freeware | Application not in list | Installation of MS office 2007 | 2010-07-20 14:44:27.000 | [NAME] : installed office 2007 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for MS Office 2007 Standard Edition. | NULL | NULL | NULL
1248296 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install putty | 2010-07-20 14:39:10.000 | Chetan : Install Putty on Desktop | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | Approved for Putty | NULL | NULL | NULL
1248288 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0 | 2010-07-20 14:35:53.000 | Call completed. | Call completed. | [NAME] | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware  Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL
1248283 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-20 14:34:09.000 | Call completed | Call completed | Kailas shinde | Gigaspace Desktop Engineers | SQL Developer | Approved for below s/w as freeware     3. SQL Developer | NULL | NULL | NULL
1248293 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Need to install edit plus for project purposes | Edit plus installation. | 2010-07-20 14:37:37.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1248254 | CHENNAI | Chennai - Mahindra World City (MWC) | Prapti [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-20 14:25:25.000 | Software installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1248250 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | CITRIX ICA Client | Hi [NAME],    Please install CITRIX ICA Client on my desktop.    Please find the required verson of citrix client from below url as suggested in https://csg.thinapps.bt.com/    http://www.citrix.com/English/ss/downloads/details.asp?downloadId=1863803&product | 2010-07-20 14:23:17.000 | Call closed. | installed CITRIX ICA Client. | [NAME] | TechM Pune Centralised Helpdesk | CITRIX ICA Client | NULL | NULL | NULL | NULL
1248157 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install JMETER !! | Hi,    Please install JMETER in my system.    Installtion Link:   http://www.jajakarta.org/jmeter/1.7/en/installing.html    Thanks & Regards,  [NAME] | 2010-07-20 13:51:29.000 | Maheepal: installed the j meter | Maheepal: installed the j meter | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Approved for Jakarta jmeter | NULL | NULL | NULL
1248151 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer  Putty ( Freeware)  Oracle client 8i ( Freeware)  Outlook 2007 | 2010-07-20 13:48:12.000 | Ajay :- Call completed. | Ajay :- Call completed. | [NAME] | Gigaspace Desktop Engineers | SQL Developer | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer  office 20007 standard | NULL | NULL | NULL
1248136 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Patwardhan Bipin Shashikant | Software | Software - Installation of Freeware | Install Live Meeting | Install Live Meeting. Needed to connect to BT for meetings. | 2010-07-20 13:41:40.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1248144 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Patwardhan Bipin Shashikant | Software | Software - Installation of Freeware | Application not in the list | Install Interwise client. Needed for training. | 2010-07-20 13:43:30.000 | Chetan : Install Interwisw Application | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | Approevd for interwise  client. | NULL | NULL | NULL
1248133 | PUNE | Pune - Gigaspace Delta | Mayuree Yerawar | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software list :-    Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | 2010-07-20 13:40:23.000 | Oracle 8i, Putty, SQL Devloper installed; Call completed | Oracle 8i, Putty, SQL Devloper installed; Call completed | [NAME] | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for Oracle 8i client, [NAME] and SQL Developer. | NULL | NULL | NULL
1248139 | PUNE | Pune - Gigaspace Delta | Yogesh.4.Shinde | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software list:-    Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | 2010-07-20 13:42:14.000 | call completed | call completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1169718 | PUNE | Pune - Gigaspace Delta | Rakshith Kumar | Software | Software - Installation of Freeware | Installation of Eclipse Software | Installation of Eclipse Software | 2010-05-17 14:25:15.000 | Call completed | Call completed | Kailas shinde | Gigaspace Desktop Engineers | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1248121 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install Putty | 2010-07-20 13:36:55.000 | please check on desktop for the same if any issue kindly mail ap0t1513 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1248134 | PUNE | Pune - Gigaspace Delta | Srikant Tumma | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software [NAME])   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | 2010-07-20 13:41:10.000 | Shrikant:- call completed. | Shrikant:- call completed. | [NAME] | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for Oracle 8i client, [NAME] and SQL Developer. | NULL | NULL | NULL
1248119 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer   Please install Putty also | 2010-07-20 13:35:14.000 | Ajay :- Call completed. | Ajay :- Call completed. | [NAME] | Gigaspace Desktop Engineers | SQL Developer | Approved for below s/w as freeware  Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware) | NULL | NULL | NULL
1248116 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-20 13:33:24.000 | Oracle 8i, Putty, SQL Devloper installed; Call completed | Oracle 8i, Putty, SQL Devloper installed; Call completed | [NAME] | Gigaspace Desktop Engineers | SQL Developer | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1248118 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)  SQL Developer ( Freeware) | 2010-07-20 13:35:06.000 | Call completed | Call completed | [NAME] | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1248114 | PUNE | Pune - Gigaspace Delta | Vijaya Danda | Software | Software - Installation of Freeware | Installing the Freeware on the desktop. | Please install below list of [NAME] (freeware) on the desktop,  1) Putty ( Freeware)   2) Oracle client 8i ( Freeware)   3) SQL Developer ( Freeware)     Please find the attached GH approval mail. | 2010-07-20 13:32:55.000 | Dharmaraj:-once you avilable plz call onn 1511  Call Completed | Dharmaraj:-once you avilable plz call onn 1511  Call Completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for Putty, SQL Developer and Oracle 8i client. | NULL | NULL | NULL
1248107 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0 | 2010-07-20 13:30:10.000 | Call completed | Call completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved | NULL | NULL | NULL
1248113 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Software list :--    Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | 2010-07-20 13:32:17.000 | installed oracle,sql & Putty. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1248108 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0 | 2010-07-20 13:30:16.000 | installed :asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | NULL | NULL | NULL | NULL
1248080 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Installation of Oracle Client 10g Express Edition | 2010-07-20 13:21:12.000 | oracle 10g client installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1248039 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list | need winzip full version. | 2010-07-20 13:08:10.000 | Call closed | installed winzip 12 | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Winzip | NULL | NULL | NULL
1248015 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version) | 2010-07-20 13:01:14.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1247969 | PUNE | Pune - Gigaspace Beta II | Rahul.9.Singh | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Please install Oracle Client 9.2.0 | 2010-07-20 12:49:24.000 | Aparna : Installed oracle 9i client. | Aparna : Installed oracle 9i client. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1247955 | PUNE | Pune - Gigaspace Beta II | Rahul.9.Singh | Software | Software - Installation of Freeware | SQL Developer | PLEASE INSTALL SQL Developer | 2010-07-20 12:46:48.000 | SQL Developer installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1169383 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | [NAME] | Software | Software - Installation of Freeware | Installation of  Oracle 8i | Installation of  Oracle 8i | 2010-05-17 12:38:46.000 | system is closing the call as the same has been closed by compliance team.incase of any issues kindly drop a mail to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1169404 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | [NAME] | Software | Software - Installation of Freeware | Installation of Cisco VPN | Installation of Cisco VPN | 2010-05-17 12:44:18.000 | system is closing the call as the same has been closed by compliance team.incase of any issues kindly drop a mail to [EMAIL] | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1247989 | KOLKATA | Kolkata - Techno India (Techno) | Prosenjit Ganguly | Software | Software - Installation of Freeware | Adobe Accrobat reader 7 and above | Needed for reading Technical Docs | 2010-07-20 12:53:55.000 | Done. | NULL | [NAME] | Kolkata Desktop Engineers | Application not in list | Approved for Adobe reader | NULL | NULL | NULL
1169422 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Installation of j2sdk1.5.0 | I want to get j2sdk1.5.0 on my machine. | 2010-05-17 12:50:30.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1247933 | NOIDA | Noida - A7 | Manik Bansal | Software | Software - Installation of Freeware | Application not in list | vim editor | 2010-07-20 12:37:34.000 | Rohit: Install the same,hence closing the call... | Rohit: Install the same,hence closing the call... | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | Approved for VIM editor. | NULL | NULL | NULL
1247945 | PUNE | Pune - Gigaspace Delta | Vishal.2.Parmar | Software | Software - Installation of Freeware | PMD | PMD eclipse plugin    http://sourceforge.net/projects/pmd/files/  FolderName:pmd-eclipse  version:3.2.6 | 2010-07-20 12:43:27.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | PMD | NULL | NULL | NULL | NULL
1248393 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version) | 2010-07-20 15:18:05.000 | Aparna : Installed JDK 1.5 | Aparna : Installed JDK 1.5 | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1248127 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware)    Kindly pelase install the other softwares that are mentioned above. | 2010-07-20 13:37:47.000 | Oracle 8i, Putty, SQL Devloper installed; Call completed | Oracle 8i, Putty, SQL Devloper installed; Call completed | [NAME] | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware  Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware) | NULL | NULL | NULL
1248126 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0  Putty ( Freeware)   SQL Developer ( Freeware)    kindly please install the other mentioned(which are mentioned above)softwares. | 2010-07-20 13:37:47.000 | Call Completed | Call Completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1248128 | PUNE | Pune - Gigaspace Delta | Ashay [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8i, [NAME] and SQL Developer | Please install following softwares.    • Putty ( Freeware)   • Oracle client 8i ( Freeware)   • SQL Developer ( Freeware)    Please find attached approval from GH.  Thanks. | 2010-07-20 13:38:17.000 | dharmaraj:- Once you avilable on desk plz call me1511  call completed | dharmaraj:- Once you avilable on desk plz call me1511  call completed | Kailas shinde | Gigaspace Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approevd for Putty, SQL Developer and Oracle 8i client. | NULL | NULL | NULL
1247909 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Need QC Add in in Excel | Please install QC - Add in in excel. | 2010-07-20 12:27:28.000 | VIjay: Installed Excell Addin | VIjay: Installed Excell Addin | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Weblink based QC Client | NULL | NULL | NULL
1247746 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-20 11:38:09.000 | Notepad ++ has been installed. | Notepad ++ has been installed. | [NAME] | Bangalore AMR Tech Park Desktop Engineers | Notepad ++ | NULL | NULL | NULL | NULL
1247743 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Thyagarajan Othiappan | Software | Software - Installation of Freeware | Application not in list | Installation of Microsoft Office Live meeting client | 2010-07-20 11:37:40.000 | Call closed | installed Microsoft Office Live meeting client. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1247702 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Kidly,    Oracle Client 10.2.0.3 x    Thanks. | 2010-07-20 11:27:16.000 | installed Oracle Client. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1247654 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Anupama [NAME] | Software | Software - Installation of Freeware | Application not in list | installation of the putty software | 2010-07-20 11:14:59.000 | putty is installed in the machine : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for Putty | NULL | NULL | NULL
1247689 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Need to install [NAME] IE 7 Browser | Need to install [NAME] IE 7 Browser on my machine on urgent basis for a Project. | 2010-07-20 11:21:51.000 | [NAME] the same | [NAME] the same | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Chrome 4 and IE 7 Browser | NULL | NULL | NULL
1247896 | HYDERABAD | Hyderabad - Cyber Gateway | [NAME] | Software | Software - Installation of Freeware | Application not in list | please install collection center software of OBRM | 2010-07-20 12:20:44.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1247893 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | Could you please install CitrixICA Client for accessing remote(client) applications like CAM,SystemMonitor | 2010-07-20 12:20:15.000 | Vijay: Installed Citrix | Vijay: Installed Citrix | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1226358 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please arrange to install Microsoft Project Plan(MPP) and VISIO in my machine | 2010-07-01 19:13:19.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1226440 | UK | UK - Milton Keynes | [NAME] | Software | Software - Installation of Freeware | ClarifyCRM 6.0.1.31 Oracle Client | ClarifyCRM 6.0.1.31 Oracle Client  sqldeveloper | 2010-07-01 21:08:05.000 | [NAME] : sqldeveloper installation is done. | NULL | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1226154 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Communicator not working | BT communicator is not working.   Please sort out the problem. | 2010-07-01 17:46:52.000 | Dinesh: Reinstalled the MS Communicator 2005.  HEnce,call being closed. | Dinesh: Reinstalled the MS Communicator 2005.  HEnce,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1245883 | NOIDA | Noida - A7 | Peeyush Pareek | Software | Software - Installation of Freeware | SUN [NAME] (JDK)1.5 and jre 5 | SUN [NAME] (JDK)1.5 and jre 5 installation required | 2010-07-19 11:04:50.000 | Dinesh: ([NAME] and jre 5 has been installed successfully.     Hence,call being closed. | Dinesh: ([NAME] and jre 5 has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1247876 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Anirban Majumder | Software | Software - Installation of Freeware | Application not in list: Install PuTTY | Please install the latest version of PuTTY probably from http://the.earth.li/~sgtatham/putty/latest/x86/putty.exe (or any other location) | 2010-07-20 12:13:14.000 | Dinesh:Putty  has been installed successfully.     Hence,call being closed. | Dinesh:Putty  has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Putty. | NULL | NULL | NULL
1247874 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-20 12:12:38.000 | installed  sql devolper | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1247857 | PUNE | Pune - Sharda Center | Soumya Singh | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-20 12:05:46.000 | Chetan : Install FireFox | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1169538 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | install spark | I got my old machine. On that it is installed. Please close this request | 2010-05-17 13:30:16.000 | Closing as per description | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1247854 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi [NAME] team,    Need to install SmartCVS 6 software on my machine.    Please call me immediately.    Thanks,  Muneeswaran | 2010-07-20 12:05:19.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1247829 | KOLKATA | Kolkata - Techno India (Techno) | Souvik Kundu | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-20 11:59:03.000 | needful was done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1247818 | PUNE | Pune - Gigaspace Delta | Vishal.2.Parmar | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK)  [NAME] | 2010-07-20 11:56:36.000 | [NAME] and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1247809 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Flex SDK 3.4 | Flex SDK 3.4 | 2010-07-20 11:55:28.000 | Installed Flex SDK 3.4, hence closing the call, as user on leave not received confirmation to close the call, user can reopen the call if required. | user is not available at desk 4:10pm  21/7/2010 Downloding Flex SDK 3.4 22.07.10  [NAME]: Install software & user check software at 2:00 22/7/ | [NAME] | Chandivali Desktop Engineers | Flex SDK 3.4 | NULL | NULL | NULL | NULL
1247800 | PUNE | Pune - Gigaspace Delta | [NAME] . | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK)  [NAME] | 2010-07-20 11:53:31.000 | installed jdk. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1247812 | KOLKATA | Kolkata - Techno India (Techno) | Souvik Kundu | Software | Software - Installation of Freeware | Eclipse SDK 3.4.2 | Eclipse SDK 3.4.2 | 2010-07-20 11:55:49.000 | eclips is installed : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1247566 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server.  Please install the patch for Tomcat 5.5  apache-tomcat-5.5.27-compat.zip available at the below site:   http://archive.apache.org/dist/tomcat/tomcat-5/v5.5.27/bin/ | 2010-07-20 10:01:11.000 | Installation has been done working fine hence closing the call.      Resolved | Installed tomcat 6 waiting for user confirmation. date 20/07  User not pickup the phone call at 5:00 date of 22/07  User need to install tomcat 5 waiting for software availibility.23/07 / 26.07.10.   Installed tomcat 5.5 but still error showing date 28/07 | [NAME] | Chandivali Desktop Engineers | Apache Tomcat Server | NULL | NULL | NULL | NULL
1247589 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Eclipse | Eclipse | 2010-07-20 10:26:09.000 | Pankaj:-Eclipse installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Eclipse | NULL | NULL | NULL | NULL
1247345 | NOIDA | Noida - A20 | Mohit Babbar | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 y | Oracle Client 10.2.0.3 y | 2010-07-19 19:05:57.000 | Dinesh: Oracle Client 10 has been installed successfully.     Hence,call being closed. | Dinesh: Oracle Client 10 has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Oracle Client 10.2.0.3 y | Approved for Oracle Client 10.2.0.3 y | NULL | NULL | NULL
1247336 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | [NAME] file. | [NAME] file. | 2010-07-19 18:59:11.000 | Closing On User Confirmation | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Closing the call on user's confirmation. | NULL | NULL | NULL
1247326 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Please install Tortoise SVN Client 1.6.1.16129 on my machine | 2010-07-19 18:55:08.000 | installed : monisha | NULL | Monisha Dhingra | TechM Noida Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1247324 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Kirti Prasad | Software | Software - Installation of Freeware | Application not in list | Need to Install Farpoint | 2010-07-19 18:52:52.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1247301 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Required PIM2PIM Tool | Required PIM2PIM Tool | 2010-07-19 18:41:42.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1247291 | KOLKATA | Kolkata - Techno India (Techno) | Arijit Misra | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129(latest version) | 2010-07-19 18:37:02.000 | Software has been installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1247274 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team | 2010-07-19 18:25:57.000 | installed successfully : monisha | installed successfully : monisha | Monisha Dhingra | TechM Noida Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1247270 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | CQP (Code Quality Plugin ) | CQP (Code Quality Plugin ) | 2010-07-19 18:24:46.000 | setup copied to user's system | setup copied to user's system | Monisha Dhingra | TechM Noida Centralised Helpdesk | CQP (Code Quality Plugin ) | NULL | NULL | NULL | NULL
1247043 | PUNE | Pune - Sharda Annex | Priyadarshini Londhe | Software | Software - Installation of Freeware | Microsoft visio 2007 | Please install MS Visio2007. | 2010-07-19 16:59:39.000 | NULL | NULL | NULL | TIM-ASSETCOORDINATORS | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1247015 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list(VSS) | Install Visual Source Safe (VSS) | 2010-07-19 16:51:09.000 | needful is done | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for VSS client | NULL | NULL | NULL
1246949 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of OMS Admin | 2010-07-19 16:28:04.000 | Aparna : Installed OMS application. | Aparna : Installed OMS application. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for OMS admin as it is a client provided software. | NULL | NULL | NULL
1246928 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN – Sub Version,Notepad ++ | Tortoise SVN – Sub Version,Notepad ++ | 2010-07-19 16:19:54.000 | Anurag : @ 03:42PM(IST) on 21st July'10 : Installed Tortoise SVN and Notepad++ Successfully; Hence;Closing the call. | Anurag : @ 03:42PM(IST) on 21st July'10 : Installed Tortoise SVN and Notepad++ Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | SVN | NULL | NULL | NULL | NULL
1246912 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install [NAME] on my machine. | 2010-07-19 16:13:26.000 | Call closed. | installed [NAME]. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] 7.0 client as it is AT&T software | NULL | NULL | NULL
1247228 | HYDERABAD | Hyderabad - Cyber Gateway | [NAME] | Software | Software - Installation of Freeware | Application not in list VUGen trail version | Loadrunner VUGen trail version installation for 15 days | 2010-07-19 18:07:40.000 | Installed. | NULL | [NAME] | Hyderabad Desktop Engineers | Application not in list | Approved only for VuGen. | NULL | NULL | NULL
1247161 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Oracle 8ia Client 8.1.6.0.0 and SQL developer. | 2010-07-19 17:41:06.000 | user is in AMR , once she come will do the installation. | NULL | BANGALORE PC | Bangalore Hosur Road Desktop Engineers | Oracle 8ia Client 8.1.6.0.0 | Approevd for SQL developer and Oracle client | NULL | NULL | NULL
1246605 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox installation | 2010-07-19 14:30:10.000 | Firedox installed hence closing | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1246604 | PUNE | Pune - Sharda Annex | Priyadarshini Londhe | Software | Software - Installation of Freeware | Microsoft Office2007 with [NAME] | Need to install/upgrade to office 2007. Also need visio2007. Please install both on the machine.  Please install office2007 only. Will log a separate call for visio. | 2010-07-19 14:29:45.000 | [NAME] MS Office 2007 | [NAME] MS Office 2007 | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Office 2007 Standard Edition only. | NULL | NULL | NULL
1246527 | PUNE | Pune - Gigaspace Delta | Praveen Ladi | Software | Software - Installation of Freeware | Required Citrix to be installed | I require Citrix installation | 2010-07-19 14:00:33.000 | installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved only for Citrix client. | NULL | NULL | NULL
1246893 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list ---  Idesk --'SAM' | I need the installaion of SAM for breaking the firewall to access BT server.  [NAME] is installed. | 2010-07-19 16:07:49.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1246801 | PUNE | Pune - Gigaspace Beta II | Vipul Kantharia | Software | Software - Installation of Freeware | Please install Oracle Database 10g Express Edition | Please install Oracle Database 10g Express Edition | 2010-07-19 15:35:10.000 | Aparna : Installed Oracle Database 10g Express Edition | Aparna : Installed Oracle Database 10g Express Edition | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1246814 | BANGALORE | Bangalore - AMR Tech Park | Reena.2.Saxena | Software | Software - Installation of Freeware | SQL Developer,http watch, mozilla firefox browser | pls install SQL developer, http watch and  mozila firefox browser ...ensure that mozilla firefox browser has addons Live http headers and modify headers | 2010-07-19 15:39:28.000 | SQL Developer and mozilla firefox browser is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | SQL Developer | Approved for SQL developer, http watch and  mozila firefox browser | NULL | NULL | NULL
1246750 | PUNE | Pune - Sharda Center | Swati Kataria | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-19 15:16:37.000 | Aparna : Installed Oracle 9i client. | Aparna : Installed Oracle 9i client. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1246734 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | unable to view visio diagrams | unable to view visio diagrams | 2010-07-19 15:10:39.000 | not reachable response on mobile number   please provide us the extn on timservicedesk | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1246633 | CHANDIGARH | Chandigarh - DLF Building (IT Park) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install .GSM file player for operational purpose.    [NAME] | 2010-07-19 14:39:22.000 | Vinod:- Installed VLC player | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved only for VLC Media player as it is Project Requirement. | NULL | NULL | NULL
1246396 | PUNE | Pune - Hinjewadi Block 2 | [NAME].B Patil | Software | Software - Installation of Freeware | [NAME] | [NAME], for updating the Defect Status and getting the Defect Descriptions.Need to connect to QC once through Admin User and istall the Plug inns. | 2010-07-19 13:06:15.000 | Call closed. | installed QC. | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1246376 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Kunal Chheda | Software | Software - Installation of Freeware | Application not in list | Microsoft [NAME] - previous call id:1219721. | 2010-07-19 12:59:57.000 | Pankaj:-Microsoft [NAME] installation done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] | NULL | NULL | NULL
1246370 | PUNE | Pune - Gigaspace Delta | Praveen Ladi | Software | Software - Installation of Freeware | Cruise Control.NET | I would require Citrix Client.    I have already raised for this the earlier req id is 740272 | 2010-07-19 12:56:57.000 | Vijay: Installed Citrix | Vijay: Installed Citrix | [NAME] | TechM Pune Centralised Helpdesk | Cruise Control.NET | NULL | NULL | NULL | NULL
1246363 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install oracle 10g client | 2010-07-19 12:55:00.000 | oracle 10g client installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved oracle 10g client | NULL | NULL | NULL
1246325 | PUNE | Pune - Sharda Center | Ramesh Athota | Software | Software - Installation of Freeware | Application not in list | want to install rational rose (uml1.4) tool for UML design. | 2010-07-19 12:46:10.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1246305 | NOIDA | Noida - A7 | Mayankesh Gupta | Software | Software - Installation of Freeware | Application not in list | please install SmartView Tracker R-60 at cubical bb-284,bb-281,bb-264,bb-280,bb-263 | 2010-07-19 12:40:46.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1246516 | PUNE | Pune - Hinjewadi corporate Block | Mayank [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install the MS Visio Viewer to my system. | 2010-07-19 13:55:53.000 | Aparna : Installed Visio viewer. | Aparna : Installed Visio viewer. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for MS [NAME] | NULL | NULL | NULL
1246458 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 y | Oracle Client 10.2.0.3 y  Please install the oracle cleint on my system. | 2010-07-19 13:24:59.000 | Aparna : Done the settings. | Aparna : Done the settings. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 y | NULL | NULL | NULL | NULL
1246082 | PUNE | Pune - Hinjewadi Block 1 | Sheetal.2.Prabhu | Software | Software - Installation of Freeware | Require to install [NAME] | Could you please install [NAME] | 2010-07-19 11:50:05.000 | [NAME] :- install of jdk is done & confirm with user | NULL | [NAME] | TechM Pune Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1246070 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Liquid xml studio 2009. Please see the add info. | It is not a license version. Luquid [NAME] 2009 is a freeware tool. The [NAME] compliance is already completed for the same.    Download Link Reference:   http://oiebeta.techmahindra.com/pg/blog/bp007680/read/896598/luquid-xml-studio-freeware-for-xml-edi | 2010-07-19 11:48:27.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1246036 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | Kindly,    CitrixICA Client    Thanks. | 2010-07-19 11:39:38.000 | Call closed | installed CitrixICA Client. | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1170394 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | XMLSpy is not installed in my system. | XMLSpy is not installed in my system. | 2010-05-17 18:04:37.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1246029 | PUNE | Pune - Gigaspace Delta | Sandeep Chitnis. | Software | Software - Installation of Freeware | Application not in list( Add-in for HP QC Ver 10.0 |  | 2010-07-19 11:38:39.000 | Aparna : Installed Addin for QC. | Aparna : Installed Addin for QC. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for QC add-in as it client provided. | NULL | NULL | NULL
1246004 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] (PDF Reader) | [NAME] (PDF Reader) | 2010-07-19 11:33:48.000 | Vijay: Installed Adobe Reader | Vijay: Installed Adobe Reader | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1246015 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Microsoft SQL Server Management Studio Express | Kindly Configure tech mahindra outlook | 2010-07-19 11:36:52.000 | Disapproved by Mgr/GH/CH | NULL | PUNE PC | TechM Pune Centralised Helpdesk | Microsoft SQL Server Management Studio Express | NULL | NULL | NULL | NULL
1246006 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Kindly,  Oracle Client 10.2.0.3 x  Thanks. | 2010-07-19 11:34:08.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1245987 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Need to upgrade Citirx Client | latest version of Citrix Client for windows XP (Service Pack 3). PFA email    Citrix Client for Windows 7, XP, Vista, 2003 and 2008 - Choose Citrix Online PlugIn - Web    Link for [NAME] is     http://www.citrix.com/English/ss/downloads/details.asp?down | 2010-07-19 11:29:10.000 | Rahul :- Citrix upgraded. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1246231 | PUNE | Pune - Gigaspace Delta | Tejas Chheda | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-19 12:22:58.000 | Call closed. | installed [NAME]. | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1246222 | PUNE | Pune - Sharda Annex | Nagesh Londhe | Software | Software - Installation of Freeware | Application not in list | Need XMLSPY or any other XML editor | 2010-07-19 12:21:01.000 | Vijay: Installed XML Marker | Vijay: Installed XML Marker | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for XML Marker as freeware. | NULL | NULL | NULL
1245932 | PUNE | Pune - Gigaspace Delta | Sandeep Chitnis. | Software | Software - Installation of Freeware | Application not in list (Putty) | Need to install Putty | 2010-07-19 11:16:00.000 | Vijay: Call closed with users confirmation | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Putty | NULL | NULL | NULL
1245896 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Oracle Client | Oracle Client | 2010-07-19 11:08:00.000 | installed the oracle clinet. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client | Approved for Oracle Client | NULL | NULL | NULL
1245808 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | need putty to be installed | 2010-07-19 10:43:42.000 | copied putty on user machine.    Resolved. | copied putty on user machine. | Vaman Dhuri | Chandivali Desktop Engineers | Application not in list | Approved for Putty | NULL | NULL | NULL
1245753 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of below softwares and the approval mail is attached:  (a)ORACLE 9.2.06 Client  (b)Putti  (c)VSS Client  (d)Net Beans / Eclipses editor  (e)SQL Developer   (f)Java 1.6 | 2010-07-19 10:19:12.000 | Done. | NULL | [NAME] | Kolkata Desktop Engineers | Application not in list | Approved for oracle client, Putty, VSS client and Eclipse IDE, SQL Developer and [NAME]. | NULL | NULL | NULL
1245637 | PUNE | Pune - Hinjewadi Block 1 | Ajith [NAME] Ramachandran | Software | Software - Installation of Freeware | Application not in list | Please install Microsoft Visual Sorce Safe Client on my PC | 2010-07-19 08:37:29.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for VSS client. | NULL | NULL | NULL
1247280 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition installation | Oracle Client 10g Express Edition required on machine, so as to get tibco iprocess & BW installed on the system afterwards. | 2010-07-19 18:31:15.000 | [NAME] Oracle Client 10g | [NAME] Oracle Client 10g | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved for Oracle Client 10g Express Edition | NULL | NULL | NULL
1245233 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Subclipse plugin for Eclipse | Subclipse plugin for Eclipse | 2010-07-16 22:56:37.000 | Call closed. | Downloaded and given Subclipse plugin for Eclipse. | [NAME] | TechM Pune Centralised Helpdesk | Subclipse plugin for Eclipse | NULL | NULL | NULL | NULL
1245223 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Application not in list | AOTS installation - AOTS, Production Version (ARUser 7.0.01 patch 3, IGWL 3.0.0.6)      Available @ :  http://gab200srvr04.ugd.att.com/project2/AOTS_PROJECT/www/ | 2010-07-16 21:33:06.000 | AOTS installed | AOTS installed | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for AOTS as it is client provided(OOTS). | NULL | NULL | NULL
1245116 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Microsoft Visual Studio 2005 SDK February 2007 | Microsoft Visual Studio 2005 SDK February 2007 | 2010-07-16 18:44:32.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | Microsoft Visual Studio 2005 SDK February 2007 | NULL | NULL | NULL | NULL
1245023 | PUNE | Pune - Gigaspace Delta | Yogesh Shinde | Software | Software - Installation of Freeware | Oracle 8ia Client 8.1.6.0.0 | Gh approval is attached .    following software needs to be installed on cubical No  2176 to 2210  at 2nd floor, Delta, Gigaspace     Software list     Putty ( Freeware)   Oracle client 8i ( Freeware)   SQL Developer ( Freeware) | 2010-07-16 18:06:43.000 | Putty ,Oracle client , 8i  SQL Developer   installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle 8ia Client 8.1.6.0.0 | Approved for below s/w as freeware   1. Oracle 8ia Client 8.1.6.0.0  2. Putty  3. SQL Developer | NULL | NULL | NULL
1244725 | PUNE | Pune - Sharda Annex | Raja Yalamarthy | Software | Software - Installation of Freeware | MP4 player | I want to install MP4 player for project purpose. Please do the needful ASAP. | 2010-07-16 15:58:01.000 | Vinod:- Installed Media Player | NULL | [NAME] | TechM Pune Centralised Helpdesk | Quicktime player 7 | NULL | NULL | NULL | NULL
1244694 | PUNE | Pune - Hinjewadi Block 1 | Ailuri Vijaya Reddy | Software | Software - Installation of Freeware | Kindly install the MS Powerpoint 2003 | Kindly install the MS Powerpoint 2003 | 2010-07-16 15:45:04.000 | [NAME] :- issue has been resolved | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for powerpoint 2003 | NULL | NULL | NULL
1244570 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | StarUML | StarUML | 2010-07-16 14:55:01.000 | Call closed. | installed StarUML. | [NAME] | TechM Pune Centralised Helpdesk | StarUML | NULL | NULL | NULL | NULL
1244563 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | AmaterasUML | AmaterasUML | 2010-07-16 14:52:39.000 | Vinod:- Installed AmaterasUML | NULL | [NAME] | TechM Pune Centralised Helpdesk | AmaterasUML | NULL | NULL | NULL | NULL
1244948 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Soap UI | Please install [NAME] in my system | 2010-07-16 17:35:31.000 | Pankaj:- Soap UI installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Soap UI | NULL | NULL | NULL | NULL
1244908 | PUNE | Pune - Sharda Annex | Rustam [NAME] | Software | Software - Installation of Freeware | Soap UI | Hi,   Please install Soap UI client software on my machine. This is project specific requirement.      Many Thanks  [NAME] Centre, Off Karve Road, Erandwane, Pune  Office:  + 91 (0) 020-66018100, Extn: 7226| C | 2010-07-16 17:19:59.000 | Call closed. | installed Soap UI 3.0 | [NAME] | TechM Pune Centralised Helpdesk | Soap UI | NULL | NULL | NULL | NULL
1244898 | PUNE | Pune - Sharda Center | Sachin Mundhra | Software | Software - Installation of Freeware | Windows Media Encoder | Please install Windows Media Encoder.    Sachin Mundhra | 2010-07-16 17:16:23.000 | Pankaj:-Windows Media Encoder installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Windows Media Encoder. | NULL | NULL | NULL
1244897 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | [NAME] needs to be installed | As PCS and Interconn is not working so [NAME] needs to be installed and system is working very slow. | 2010-07-16 17:15:59.000 | issue resovled. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] | NULL | NULL | NULL
1244872 | PUNE | Pune - Sharda Annex | [NAME]. | Software | Software - Installation of Freeware | Application not in list. | The software is a browser which is free | 2010-07-16 17:01:05.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing call on user confirmation | NULL | NULL | NULL
1169897 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Suchitra Singh | Software | Software - Installation of Freeware | Install JDK 1.5  and its [NAME] | Install JDK 1.5 with its [NAME] | 2010-05-17 15:17:30.000 | Installed JDK 1.5 and given [NAME]. | NULL | [NAME] | TechM Pune Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1244848 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Microsoft SQL Server Management Studio Express | Microsoft SQL Server Management Studio Express | 2010-07-16 16:52:20.000 | Vijay: Installed SQL Server Management Studio Express Edition | Vijay: Installed SQL Server Management Studio Express Edition | [NAME] | TechM Pune Centralised Helpdesk | Microsoft SQL Server Management Studio Express | Approved for Microsoft SQL Server Management Studio Express. | NULL | NULL | NULL
1244845 | PUNE | Pune - Hinjewadi Block 1 | Tarannum [NAME] | Software | Software - Installation of Freeware | MS Project Viewe | MS Project Viewe | 2010-07-16 16:51:10.000 | Aparna : Installed MS Project viewer. | Aparna : Installed MS Project viewer. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | MS Project Viewe | NULL | NULL | NULL | NULL
1244860 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-16 16:57:00.000 | [NAME] SQL Developer | [NAME] SQL Developer | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1244838 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | MS Project Viewe | MS Project Viewe | 2010-07-16 16:48:54.000 | Aparna : Installed Ms project viewer. | Aparna : Installed Ms project viewer. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | MS Project Viewe | NULL | NULL | NULL | NULL
1244810 | PUNE | Pune - Gigaspace Beta II | Devesh Joshi | Software | Software - Installation of Freeware | J2SDK (any version)--1.6 | J2SDK (any version)---jdk1.6 | 2010-07-16 16:31:42.000 | \Bhushan M: Installed J2SDK | \Bhushan M: Installed J2SDK | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1244800 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | tora | tora , I have Windows 7 on PC so cannot do a remote desktop sharing also will require free SQL tools | 2010-07-16 16:29:30.000 | Installation has been done hence closing the call.    resolved | Downloding is in progress datw of 19/07 | [NAME] | Chandivali Desktop Engineers | tora | NULL | NULL | NULL | NULL
1244755 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Need To install one macro | Please install macro from below link  \\mumfs\fsdata1\COSMOSS\PAM\Development\Automation\XMOD_Setup\Windows_XP\Package\setup.exe | 2010-07-16 16:11:31.000 | Installed one macro | NULL | [NAME] | TechM Pune Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1244022 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | installation of sql developer required | installation of sql developer required, urgently. | 2010-07-16 11:17:51.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for SQL Developer | NULL | NULL | NULL
1243963 | PUNE | Pune - Hinjewadi Block 2 | Sushmita Mullick | Software | Software - Installation of Freeware | Application not in list | toad is not installed into my system,setup file is available | 2010-07-16 10:57:35.000 | Pankaj:-Toad installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for TOAD as it is client provided(OOTS) | NULL | NULL | NULL
1244052 | NOIDA | Noida - A20 | Suresh Garg | Software | Software - Installation of Freeware | Application not in list | I need Edit plus trial version to be installed on my machine | 2010-07-16 11:26:09.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1244003 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | WebEx Recorder and Player | Install WebEx Recorder and Player. | 2010-07-16 11:12:21.000 | Dinesh: Webex has been installed.  HEnce,call being closed. | Dinesh: Webex has been installed.  HEnce,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | WebEx Recorder and Player | NULL | NULL | NULL | NULL
1243993 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list | [NAME] | 2010-07-16 11:09:47.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing the call on user confirmation. | NULL | NULL | NULL
1243940 | PUNE | Pune - Gigaspace Delta | Mayank Desai | Software | Software - Installation of Freeware | [NAME] | [NAME]  UpDate: I am on an extranet sytem so i doubt that this call can be handled remotely. | 2010-07-16 10:48:33.000 | Call Completed | Call Completed | Kailas shinde | Gigaspace Desktop Engineers | [NAME] | NULL | NULL | NULL | NULL
1243928 | BANGALORE | Bangalore - AMR Tech Park | REVATHI N.S | Software | Software - Installation of Freeware | Spark-Installation of Spark | Please install Spark on my machine. | 2010-07-16 10:43:49.000 | Done. | NULL | [NAME] khan | TechM Noida Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1243891 | PUNE | Pune - Gigaspace Delta | [NAME] . | Software | Software - Installation of Freeware | PMD | PMD eclipse plugin. | 2010-07-16 10:20:55.000 | Installed PMD eclipse plugin. | NULL | Bapu Age | TechM Pune Centralised Helpdesk | PMD | NULL | NULL | NULL | NULL
1243864 | NOIDA | Noida - A7 | [NAME]. [NAME] | Software | Software - Installation of Freeware | Install Google Chrome | Please Install Google chrome on my system | 2010-07-16 10:04:26.000 | done-----Yogesh | NULL | Noida A7 Desktop Engineers | Noida Desktop Engineers | NULL | Approved for Google Chrome | NULL | NULL | NULL
1244482 | NOIDA | Noida - A7 | Rohit Dhingra | Software | Software - Installation of Freeware | NetBeans IDE 6.0 Development Version | NetBeans IDE 6.0 Development Version.    Please Install the Netbeans before 3 pm today urgently.  Version : netbeans-6.0m10-full-windows | 2010-07-16 14:15:55.000 | Disapproved by Mgr/GH/CH | NULL | NOIDA PC | TechM Noida Centralised Helpdesk | NetBeans IDE 6.0 Development Version | NULL | NULL | NULL | NULL
1244475 | PUNE | Pune - Hinjewadi Block 1 | Sachin Bapat | Software | Software - Installation of Freeware | Need Netmeeting on windows 7. Please see the URLs. | Need Netmeeting on windows 7. Came to know from a site that 'microsftshared view' is same as netmeeting or its a new name for netmeeting in windows7. Following is a infornation and download URL. Please suggest.     [NAME] | 2010-07-16 14:12:28.000 | Call close. | Call close. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Approved for netmeeting client | NULL | NULL | NULL
1244439 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Oracle Client | Oracle Client 10g | 2010-07-16 13:51:03.000 | Needful has been done | Needful has been done | [NAME] | Noida Desktop Engineers | Oracle Client | NULL | NULL | NULL | NULL
1244418 | PUNE | Pune - Sharda Annex | Sandeep Suraparaju | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129    Please find the attached email. | 2010-07-16 13:40:50.000 | Rahul :- Tortoise SVN Client installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1244402 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Kirti Prasad | Software | Software - Installation of Freeware | Application not in list | Visual Basic and Oracle 10g needs to be installed | 2010-07-16 13:31:27.000 | [NAME] 10g | [NAME] 10g | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Visual Basic 6 as it client provided(OOTS) and Oracle 10g client. | NULL | NULL | NULL
1244390 | PUNE | Pune - Manikchand Galleria Phase I | Praveen H.N | Software | Software - Installation of Freeware | SQL Developer | SQL Developer,I need to to install oracle enterprise client and oracle 9i/10g.Please take this on priority. | 2010-07-16 13:23:58.000 | Vijay: Installed SQL Developer & Oracle 10 G Client | Vijay: Installed SQL Developer & Oracle 10 G Client | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | Approved for SQL Developer. | NULL | NULL | NULL
1244385 | PUNE | Pune - Manikchand Galleria Phase I | Vishal Gor | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 , also need to install Clarify... | 2010-07-16 13:20:51.000 | Aparna : SVN is allready installed.installed Clarify. | Aparna : SVN is allready installed.installed Clarify. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1244320 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | Suchitra Singh | Software | Software - Installation of Freeware | Hibernate | Hibernate 3.0 | 2010-07-16 12:55:08.000 | [NAME] pasted on yours PC. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Hibernate | NULL | NULL | NULL | NULL
1170122 | PUNE | Pune - Gigaspace Delta | Sheetal [NAME] | Software | Software - Installation of Freeware | Putty setup | Need to set up putty | 2010-05-17 16:23:21.000 | Putty Installed | Putty Installed | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1244316 | PUNE | Pune - Gigaspace Delta | Nilesh Giridhar | Software | Software - Installation of Freeware | Application not in list | Hi Team,  I need to install IE 8 on my machine on order to run the monthly scripts. Please look into this on priority. | 2010-07-16 12:54:20.000 | Aparna : Installed IE 8. | Aparna : Installed IE 8. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for IE 8. | NULL | NULL | NULL
1244281 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Installation of Liquid xml studio | Installation of Liquid xml studio | 2010-07-16 12:41:37.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1244271 | BANGALORE | Bangalore - AMR Tech Park | Renuka Puttaswamy | Software | Software - Installation of Freeware | Application not in list | Install Microsift Outlook | 2010-07-16 12:38:20.000 | Dinesh: Outlook has been confgiyred.  HEnce,call being closed. | Dinesh: Outlook has been confgiyred.  HEnce,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved as default | NULL | NULL | NULL
1244261 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Need MSA1 Codec to play the file | Error messege(Media Player)-The MSA1 codec is required to play this file. To determine if this codec is available to download from the Web, click [NAME]. | 2010-07-16 12:35:50.000 | Pankaj:-Codac installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for MSA1 Codec | NULL | NULL | NULL
1170168 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Installation of Adobe flash player 10 | Adobe flash player required | 2010-05-17 16:38:46.000 | sibi : configured flash properly | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Sibi [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1244264 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Sarath T.V | Software | Software - Installation of Freeware | Application not in list | Please install Liquid XML software | 2010-07-16 12:36:20.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing call on user confirmation | NULL | NULL | NULL
1244218 | PUNE | Pune - Sharda Center | Amit Pandey | Software | Software - Installation of Freeware | Oracle Data Provider for .NET | Oracle Data Provider for .NET | 2010-07-16 12:20:20.000 | Pankaj:- Oracle Data Provider for .NET installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Data Provider for .NET Help | Approved for Oracle Data Provider for .NET | NULL | NULL | NULL
1244234 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] B wing | [NAME] | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Java Runtime Enviornment (JRE)    JAVA 1.5 version | 2010-07-16 12:26:02.000 | already installed on system : monisha | already installed on system : monisha | Monisha Dhingra | TechM Noida Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1244233 | CHENNAI | Chennai - Mahindra World City (MWC) | Jyothi Prasad Gurupathruni | Software | Software - Installation of Freeware | Application not in list | [NAME] Web Proxy Server 4.0.12 | 2010-07-16 12:26:00.000 | software installed and checked with user. | software installed and checked with user. | Barath Anbu | Chennai Desktop Engineers | Application not in list | Approved for Sun Java System Web Proxy Server 4.0.12 | NULL | NULL | NULL
1244167 | BANGALORE | Bangalore - AMR Tech Park | Anil Kumar Cheemakurthi | Software | Software - Installation of Freeware | Application not in list | Please install Microsoft outlook on my system | 2010-07-16 11:58:58.000 | [NAME] : outlook configured | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for MS Outlook as default. | NULL | NULL | NULL
1243757 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Soap UI | Soap UI | 2010-07-15 20:48:31.000 | Vinod:- Installed Soap UI | NULL | [NAME] | TechM Pune Centralised Helpdesk | Soap UI | NULL | NULL | NULL | NULL
1243781 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | Oracle client reinstalation | Oracle 10g Client is needed to be installed as the previous installation is not working.  My shift timing is 6pm to 3am. So please don't call me after 3am. | 2010-07-15 22:58:46.000 | [NAME]: There was an access issue. No the problem is resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Oracle 10g  client | NULL | NULL | NULL
1243780 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | XML Spy is needed to be installed | XML Spy is needed to be installed in my system.    My shift timing is 6pm to 3am. So please don't call me after 3am. | 2010-07-15 22:55:46.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1243779 | PUNE | Pune - Hinjewadi Block 2 | Shubhadeep Sarkar | Software | Software - Installation of Freeware | Edit plus is needed to be installed | Edit plus is needed to be installed in my system.    My shift timing is 6pm to 3am. So please don't call me after 3am. | 2010-07-15 22:52:39.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1243756 | PUNE | Pune - Hinjewadi Block 2 | Smruti Nayak | Software | Software - Installation of Freeware | Soap UI | PLEASE install Soap UI For [NAME] | 2010-07-15 20:46:34.000 | Rahul :- Soap UI installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Soap UI | NULL | NULL | NULL | NULL
1243663 | PUNE | Pune - Hinjewadi Block 2 | Smruti Nayak | Software | Software - Installation of Freeware | Apache Tomcat Server | INSTALL Apache Tomcat Server | 2010-07-15 18:48:14.000 | Installed  Apache Tomcat Server | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1243527 | KOLKATA | Kolkata - Techno India (Techno) | Saibal [NAME] | Software | Software - Installation of Freeware | Application not in list [Live Meeting 2007 Client] | Need to install Live Meeting 2007 Client for joining meetings | 2010-07-15 17:38:40.000 | Software installed along with addins. | NULL | [NAME] khan | TechM Noida Centralised Helpdesk | Application not in list | Approved for Livemeeting client. | NULL | NULL | NULL
1243341 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-15 16:38:42.000 | Himangshu:Installed @15/07/10-17:35 | NULL | [NAME] | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1243484 | PUNE | Pune - Hinjewadi Block 1 | Ailuri Vijaya Reddy | Software | Software - Installation of Freeware | Need to install the  MS xl 2003 and word 2003 | Need to install the  MS xl 2003 and word 2003 | 2010-07-15 17:23:17.000 | Aparna : Installed MS xl 2003 and word 2003. | Aparna : Installed MS xl 2003 and word 2003. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for office standard edition | NULL | NULL | NULL
1243481 | PUNE | Pune - Gigaspace Beta II | Mubeena Tungal | Software | Software - Installation of Freeware | Installation of QTP 9.2 with .net Addins | Installation of QTP 9.2 with .net Addins | 2010-07-15 17:22:28.000 | Rahul :- QTP 9.2 with .net addins installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for QTP client installation for below user as the server is located in BT premises. | NULL | NULL | NULL
1243479 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Sangita Chakraborty | Software | Software - Installation of Freeware | Office Outlook is not configured | Office Outlook is not configured | 2010-07-15 17:22:04.000 | Dinesh: Outlook has been configured.  HEnce,call being closed. | Dinesh: Outlook has been configured.  HEnce,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved. | NULL | NULL | NULL
1243220 | UK | UK - Milton Keynes | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-15 16:08:02.000 | Installed the software hence closing the call. | Installed the software hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1243238 | PUNE | Pune - Sharda Annex | Shyamli Gujar | Software | Software - Installation of Freeware | Install "winmerge" on my machine | Kindly install "winmerge on" my machine. | 2010-07-15 16:13:24.000 | winmerge installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | winmerge | NULL | NULL | NULL | NULL
1243697 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Plz install Live Net Meeting.Need is ASAP | 2010-07-15 19:20:15.000 | installed live meting | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live Net Meeting client | NULL | NULL | NULL
1243684 | PUNE | Pune - Sharda Center | RESHMA JOGLEKAR | Software | Software - Installation of Freeware | [NAME] 9i | Install oracle 9i | 2010-07-15 19:09:13.000 | Vinod:- Installed Oracle 91 | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1243687 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list (D2K 9I)ORACL FORMS/REP 9i | ORACL FORMS/REP 10G(D2K 10G). Need a software to give a training to team of ATT06. Request you to install asap. | 2010-07-15 19:10:08.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1243622 | noida | Noida - A7 | Arvind Chauhan | Software | Software - Installation of Freeware | Adobe Shockwave Player 11 | Adobe Shockwave Player 11 | 2010-07-15 18:24:09.000 | Maheepal:installed shockwave player | Maheepal:installed shockwave player | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Adobe Shockwave Player 11 | NULL | NULL | NULL | NULL
1243619 | NOIDA | Noida - A7 | Arvind Chauhan | Software | Software - Installation of Freeware | Adobe [NAME] 9.0 | Adobe [NAME] 9.0 | 2010-07-15 18:23:11.000 | Himangshu:Installed @16/07/10-11:43 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Adobe [NAME] 9.0 | NULL | NULL | NULL | NULL
1243595 | PUNE | Pune - Hinjewadi Block 2 | [NAME]. | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | [NAME] 10g Express Edition on my machine | 2010-07-15 18:14:42.000 | Gautam/[NAME]: Call completed  Call Closed. | Gautam/[NAME]: Call completed  Call Closed. | Gautam Thombre | TECHM-HINJEWADI-DESKTOP | Oracle Database 10g Express Edition | Approved for Oracle Database 10g Express Edition | NULL | NULL | NULL
1243603 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Notepad ++ | Please install following software in [NAME]):    Tortoise SVN – Sub Version  Internet  JRE 6  Printer Access Configuration  Net Meeting   Notepad ++ | 2010-07-15 18:16:55.000 | s\w provided to the user (notepad ++) | NULL | [NAME] | TechM Noida Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1170282 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of Mysql developer addition | Installation of Mysql developer addition | 2010-05-17 17:18:50.000 | vijay p - call complete | NULL | Vijay.2.Patil | TECHM-HINJEWADI-DESKTOP | MySQL Community Server | NULL | NULL | NULL | NULL
1243544 | PUNE | Pune - Sharda Annex | Unmesh Desale | Software | Software - Installation of Freeware | Needs to install Oracle SQL Developer tool | I would like to install latest version of "Oracle SQL Developer" tool to continue development activities in Spectrum project. Please do the needful. | 2010-07-15 17:43:46.000 | Shridhar:installed Oracle SQL Developer | Shridhar:installed Oracle SQL Developer | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for SQL Developer. | NULL | NULL | NULL
1243488 | PUNE | Pune - Gigaspace Beta II | Sweety Jain | Software | Software - Installation of Freeware | Installation of QTP 9.2 with .net Addins | Installation of QTP 9.2 with .net Addins | 2010-07-15 17:24:24.000 | Vinod:- QTP is already installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for QTP 9.2 client as it is client provided. | NULL | NULL | NULL
1243108 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | [NAME] soft token software needs to installed. | 2010-07-15 15:27:27.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1243092 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Parthasarthi Orpe | Software | Software - Installation of Freeware | XML Copy Editor | XML Copy Editor | 2010-07-15 15:21:26.000 | installed [NAME]. | NULL | [NAME] | TechM Pune Centralised Helpdesk | XML Copy Editor | NULL | NULL | NULL | NULL
1243087 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129  This freeware need to be installed in \\gigafs1 server    Earlier installation location was \\gigafs1 server .  But as [NAME] (TIM) informed it is not possible to install   any software on gigafs server | 2010-07-15 15:19:18.000 | Gautam/[NAME]: As concerned with user   call has been closed | Gautam/[NAME]: As concerned with user   call has been closed | Gautam Thombre | TECHM-HINJEWADI-DESKTOP | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1243072 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME]Earlier installation location was \\gigafs1 server .    But as [NAME] (TIM) informed it is not possible to install   any software on gigafs server so we are looking for an alternative location for installation | 2010-07-15 15:13:02.000 | Aparna : Asked user to first get the system,make it as server & then raise a call for the installation. | Aparna : Asked user to first get the system,make it as server & then raise a call for the installation. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | [NAME] | Approved for VisualSVN SERVER | NULL | NULL | NULL
1243086 | PUNE | Pune - Hinjewadi Block 2 | Sanjay.5.Gupta | Software | Software - Installation of Freeware | Application not in list | a) Add-in for document converting into PDF  b) MS-Project viewer  c) MS-Visio Viewer | 2010-07-15 15:19:11.000 | MS-Project viewer,MS-Visio Viewer installed,call completed. | MS-Project viewer,MS-Visio Viewer installed,call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | NULL | NULL | NULL | NULL
1243058 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Google desktop, XML Notepad 2007, Zoom IT | Google desktop, XML Notepad 2007, Application not in the list - ZoomIT (http://technet.microsoft.com/en-us/sysinternals/bb897434.aspx) ZoomIt is screen zoom and annotation tool for technical presentations that include application demonstrations. | 2010-07-15 15:09:39.000 | Installed Google desktop, XML Notepad 2007, Zoom IT | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Application not in list | Approved for Google desktop, XML Notepad 2007, Zoom IT | NULL | NULL | NULL
1243066 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server    Earlier installation location was \\gigafs1 server .  But as [NAME] (TIM) informed it is not possible to install   any software on gigafs server so we are looking for an alternative location for installation | 2010-07-15 15:10:39.000 | Aparna : Asked user to first get the system,make it as server & then raise a call for the installation. | Aparna : Asked user to first get the system,make it as server & then raise a call for the installation. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Apache Tomcat Server | Approved for Tomcat server. | NULL | NULL | NULL
1243052 | NOIDA | Noida - A7 | Phani D | Software | Software - Installation of Freeware | Application not in list (need cvs) | PLease install CVS.. i tried installing it but it is showing '?' at the end of every folder on the desktop | 2010-07-15 15:07:54.000 | done by yogesh | NULL | Noida A7 Desktop Engineers | Noida Desktop Engineers | Application not in list | Approved for Tortoise CVS Client | NULL | NULL | NULL
1243021 | PUNE | Pune - Sharda Annex | Brijesh Kartha | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-15 14:56:20.000 | installed Notepad ++ | NULL | [NAME] | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1243177 | NOIDA | Noida - A7 | Kumar.2.Gaurav | Software | Software - Installation of Freeware | Please provide xerces.jar filerequired for project | Please provide xerces.jar file required for project work. File is available at the following location :     http://www.biojava.org/download/binaries/ | 2010-07-15 15:50:43.000 | Sameer:-Needful has been done. | Sameer:-Needful has been done. | Noida A7 Desktop Engineers | Noida Desktop Engineers | Application not in list | Approved as freeware. | NULL | NULL | NULL
1243154 | CHANDIGARH | Chandigarh - DLF Building (IT Park) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of Microsoft Visual Source Safe | 2010-07-15 15:43:02.000 | Anurag : @ 08:11PM(IST) on 16th July'10 : Installed VSS Client (Freeware Version) Successfully; Hence;Closing the call. | Anurag : @ 08:11PM(IST) on 16th July'10 : Installed VSS Client (Freeware Version) Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Application not in list | Approved for VSS client. | NULL | NULL | NULL
1242850 | PUNE | Pune - Gigaspace Delta | Hrushikesh Bhamerkar | Software | Software - Installation of Freeware | TortoiseSVN team | Installation of Tortoise Client to download the CVS/SVN code.  PLEASE CONTACT ME ON 6923509 | 2010-07-15 13:33:56.000 | Shridhar:installed SVN. | Shridhar:installed SVN. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1242846 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer      -- Please close this Case | 2010-07-15 13:31:42.000 | issue resolved by User end. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1242845 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Oracle 10g required | Installation of Oracle 10g required | 2010-07-15 13:31:28.000 | Installed oracle 10g@20/07/10-11:42 11:42:Megha | Installed oracle 10g@20/07/10-11:42 11:42:Megha | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Oracle client | NULL | NULL | NULL
1242760 | BANGALORE | Bangalore - AMR Tech Park | Reena.2.Saxena | Software | Software - Installation of Freeware | FileZilla | FileZilla,http watch , sql developer   Mozilla firefox browser should have  the addons Live http headers and modify headers available in it | 2010-07-15 12:59:33.000 | filezilla installed | NULL | [NAME] | TechM Noida Centralised Helpdesk | FileZilla | NULL | NULL | NULL | NULL
1242759 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version) | 2010-07-15 12:58:26.000 | Installed J2SDK | NULL | Bapu Age | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1242732 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | google chrome | Project Requirement | 2010-07-15 12:50:59.000 | Installed google chrome | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Application not in list | Approved for Google chrome. | NULL | NULL | NULL
1242730 | BANGALORE | Bangalore - Hosur Road Bldg 2 | [NAME] | Software | Software - Installation of Freeware | VSD 2.3.2 (c:Program FilesMicrosoft Visual Studio) | VSD 2.3.2 (c:Program FilesMicrosoft Visual Studio)  Not able to view .vsd file sent by customer | 2010-07-15 12:50:53.000 | Installed. | Installed. | Satish R | Bangalore Hosur Road Desktop Engineers | VSD 2.3.2 (c:Program FilesMicrosoft Visual Studio) | NULL | NULL | NULL | NULL
1170243 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Installing jdk1.6 | I need jdk 1.6 version in my machine , kindly use this installer only [NAME] ([NAME]). | 2010-05-17 17:03:49.000 | already  installed jdk-6u6-windows-i586-p.exe | already  installed jdk-6u6-windows-i586-p.exe | [NAME] | TechM Pune Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1242721 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install Visual Studio 2008 SP1. It is required for Windows Azure SDK to work | 2010-07-15 12:46:58.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing the call on user's confirmation. | NULL | NULL | NULL
1242975 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Pl install citrix:Cruise Control.NET,Cppcheck, | Pl install citirix:Cruise Control.NET,Cppcheck,     In case i am not available at my desk, pl call me at [PHONE] | 2010-07-15 14:38:53.000 | Himangshu:Installed @16/07/10-12:04 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Cruise Control.NET | NULL | NULL | NULL | NULL
1242950 | PUNE | Pune - Sharda Annex | Pramod Ghadge | Software | Software - Installation of Freeware | Exam Diff | Exam Diff | 2010-07-15 14:27:28.000 | installed the same. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Exam Diff | NULL | NULL | NULL | NULL
1242949 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME]-- Please close this Case | 2010-07-15 14:26:41.000 | Pankaj:Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1242956 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | wincvs | wincvs. I need to install wincmp. I have already installable files. | 2010-07-15 14:29:37.000 | installed wincvs | NULL | [NAME] | TechM Pune Centralised Helpdesk | wincvs | Approved. | NULL | NULL | NULL
1242616 | PUNE | Pune - Gigaspace Beta II | Prateek.2.Saxena | Software | Software - Installation of Freeware | Firefox | Firefox need to be installed | 2010-07-15 12:16:22.000 | Aparna : Installed firefox. | Aparna : Installed firefox. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1242577 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | [NAME] for viewing the PRISM documents. | 2010-07-15 12:05:54.000 | Aparna : Installed JDK 1.5 | Aparna : Installed JDK 1.5 | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1242566 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | [NAME] | Software | Software - Installation of Freeware | Download free software "BullseyeCoverage" | Please download the evaluation license of BullseyeCoverage.  This license expires 30 days from today.  You can download the software from   [NAME].    Your license key is:     110SJf2ogsaG3tthlh0IKg4e | 2010-07-15 12:02:10.000 | s\w provided to the user | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Consider this as an approval from Compliance for trial installation of BullseyeCoverage for POC of 30 days for below user till 15-08-2010. Kindly raise a service call for un-installation once the trial period expires. | NULL | NULL | NULL
1242555 | PUNE | Pune - Gigaspace Delta | Ajinkya Lokare | Software | Software - Installation of Freeware | Tortoise CVS | Tortoise CVS....It is project requirement for BT11 b......getafix competancy.its urgent | 2010-07-15 11:57:54.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Tortoise CVS | NULL | NULL | NULL | NULL
1242541 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Oracle 10g server Express Edition | Please install "Oracle 10g server Express Edition"!! | 2010-07-15 11:53:33.000 | Dinesh: Bharath anbu had installed Oracle 10g server Express Edition.  Hence,call being closed. | Dinesh: Bharath anbu had installed Oracle 10g server Express Edition.  Hence,call being closed. | Barath Anbu | Chennai Desktop Engineers | Application not in list | Approved for Oracle Database 10g Express Edition | NULL | NULL | NULL
1242533 | PUNE | Pune - Gigaspace Beta II | Jaya [NAME] | Software | Software - Installation of Freeware | MS office 2007 | Need to upgrade MS OFFICE 2003 to 2007 | 2010-07-15 11:51:56.000 | Installed MS office 2007 | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Application not in list | Approved for MS office 2007 standard | NULL | NULL | NULL
1242486 | NOIDA | Noida - A20 | Pooja Garg | Software | Software - Installation of Freeware | Need to install MYSQL,Tomcat,jdk | Need to install MYSQL,Tomcat,jdk | 2010-07-15 11:39:30.000 | Install the required s/w | In Progress | noda20canvasm | Noida Desktop Engineers | NULL | NULL | NULL | NULL | NULL
1242483 | BANGALORE | Bangalore - AMR Tech Park | Sathiya C | Software | Software - Installation of Freeware | FileZilla,SQL Developer, HTTP Watch | Installation of FileZilla, HTTP Watch, SQL Developer for project requirement. | 2010-07-15 11:38:41.000 | FileZilla &  SQL DEVELOPER it's installed except HTTP WATCH we are not having the software | FileZilla &  SQL DEVELOPER it's installed except HTTP WATCH we are not having the software | Madhan Kumar | Bangalore AMR Tech Park Desktop Engineers | FileZilla | NULL | NULL | NULL | NULL
1170412 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Freeware Required | Freeware required | 2010-05-17 18:15:02.000 | Disapproved by [NAME] | NULL | PUNE PC | TechM Pune Centralised Helpdesk | Visual Web Developer Express Edition | NULL | NULL | NULL | NULL
1242377 | NOIDA | Noida - CanvasM | Sushant Gulati | Software | Software - Installation of Freeware | Application not in list | JIL SDK is needed for the JIL quick widget development project. | 2010-07-15 11:09:08.000 | (Call assign to me on 16/7/2010 -11:38)  Install the same... | In Progress (Call assign to me on 16/7/2010 -11:38) | noda20canvasm | Noida Desktop Engineers | Application not in list | Approved | NULL | NULL | NULL
1242647 | PUNE | Pune - Sharda Annex | Brijesh Kartha | Software | Software - Installation of Freeware | Firefox | Need different browsers to check internal sites. Currently having IE6, need to upgrade this to IE8. [NAME] on my machine and if possible [NAME]. | 2010-07-15 12:24:31.000 | installed browser. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1242354 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Oracle 10g server Express Edition | Please install Oracle 10g server Express Edition. | 2010-07-15 11:03:54.000 | Installed. Hence closing this call @ abhishek | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Oracle Database 10g Express Edition | NULL | NULL | NULL
1242307 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Oracle Database 10g Express Edition | 2010-07-15 10:49:53.000 | System reconfigured and softwares installed. | System reconfigured and softwares installed. | Barath Anbu | Chennai Desktop Engineers | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1242269 | BANGALORE | Bangalore - AMR Tech Park | Ssr Chodisetti | Software | Software - Installation of Freeware | Application not in list- Live meeting to instal | Needs the Microsoft Office live meeting to be installed on the PC. | 2010-07-15 10:35:07.000 | Software instaled. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Live Meeting client. | NULL | NULL | NULL
1170381 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | To install Adobe Flash player | Urgent Project Requirement | 2010-05-17 17:54:52.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1242268 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install Office Live meeting on my PC. | 2010-07-15 10:34:37.000 | Software installed, | NULL | [NAME] khan | TechM Noida Centralised Helpdesk | Application not in list | Approved for Livemeeting client | NULL | NULL | NULL
1242246 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Sajeesh [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Please install the Oracle 10g Server Express Edition. | 2010-07-15 10:23:14.000 | Installed Oracle Client 10g Express Edition. | Installed Oracle Client 10g Express Edition. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1242244 | CHENNAI | Chennai - Mahindra World City (MWC) | Malarkodi Nagarethinam | Software | Software - Installation of Freeware | Installation request for Real VNC Viewer | Please approve installation of Real VNC Viewer | 2010-07-15 10:21:54.000 | Software installed. | Software installed. | Barath Anbu | Chennai Desktop Engineers | VNC Viewer | NULL | NULL | NULL | NULL
1242243 | PUNE | Pune - Sharda Center | Mandar [NAME] | Software | Software - Installation of Freeware | Application not in list | Required to install Cute ftp Client (freeware) | 2010-07-15 10:21:25.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1242359 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of IE 7. | Please help me install IE 7.0 on my machine. | 2010-07-15 11:04:24.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for IE | NULL | NULL | NULL
1242182 | NOIDA | Noida - IPolicy | Manish.2.Agarwal | Software | Software - Installation of Freeware | Adobe [NAME] ActiveX | Adobe [NAME] ActiveX | 2010-07-15 09:40:22.000 | issue resolved. | User is not Picking our phone at 03:30pm....Rohit | Vikas Yadav | Noida Desktop Engineers | Adobe [NAME] ActiveX | NULL | NULL | NULL | NULL
1170474 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Install the freeware Core FTP Client in my machine | Install the freeware Core FTP Client in my machine | 2010-05-17 18:46:58.000 | Disapproved by manager | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Core FTP client | NULL | NULL | NULL | NULL
1242053 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | FileZilla | FileZilla | 2010-07-14 21:05:16.000 | Vijay: Installed Filezilla | Vijay: Installed Filezilla | [NAME] | TechM Pune Centralised Helpdesk | FileZilla | NULL | NULL | NULL | NULL
1242041 | PUNE | Pune - Hinjewadi Block 2 | Srirama Challa | Software | Software - Installation of Freeware | Winscp | Winscp | 2010-07-14 20:46:27.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Winscp | NULL | NULL | NULL | NULL
1242038 | PUNE | Pune - Hinjewadi Block 2 | Srirama Challa | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-14 20:44:14.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1242036 | PUNE | Pune - Hinjewadi Block 2 | Srirama Challa | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Oracle Client 10.2.0.3 x | 2010-07-14 20:41:22.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1242003 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Install Clarify Bridge Client. | 2010-07-14 20:22:07.000 | Himangshu:Installed @15/07/10-17:18 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for Clarify Bridge Client. | NULL | NULL | NULL
1242009 | PUNE | Pune - Gigaspace Delta | Amol.3.More | Software | Software - Installation of Freeware | Application not in list | Please install Clarify Bridge Client.    Please call on 4328 as my extension no has changed | 2010-07-14 20:24:47.000 | Call closed. | installed Clarify Bridge Client. | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Clarify Bridge Client | NULL | NULL | NULL
1241917 | KOLKATA | Kolkata - Techno India (Techno) | Purushottam Kumar | Software | Software - Installation of Freeware | FileZilla | plz install FileZilla in my system | 2010-07-14 19:15:27.000 | Rohit: issue resolved.,,, | Rohit: issue resolved.,,, | Rohit Vyas | TechM Noida Centralised Helpdesk | FileZilla | NULL | NULL | NULL | NULL
1241900 | PUNE | Pune - Hinjewadi Block 1 | Mrinal Singh Choudhary | Software | Software - Installation of Freeware | [NAME] viewer | Hi, request you to kinldy install the [NAME],so that i am able to  see the diagrams made in [NAME] | 2010-07-14 18:59:02.000 | Rahul :- Visio viewer installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] viewer | NULL | NULL | NULL
1241768 | PUNE | Pune - Manikchand Galleria Phase I | Hemachandra Prasad | Software | Software - Installation of Freeware | Application not in list | Need JBOSS tools/ plugins for Eclipse 3.4. | 2010-07-14 17:56:02.000 | if any issue kindly mail [NAME] :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approevd for JBOSS plug-ins. | NULL | NULL | NULL
1241744 | PUNE | Pune - Gigaspace Beta II | Prateek.2.Saxena | Software | Software - Installation of Freeware | [NAME] trial version needed | [NAME] trial version needed for my project purpose.  Please contact me on [PHONE], if i am not at my desk. | 2010-07-14 17:48:13.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1241723 | PUNE | Pune - Gigaspace Beta II | Vipul Kantharia | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-14 17:41:15.000 | Aparna : Installed Notepad ++. | Aparna : Installed Notepad ++. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1241696 | NOIDA | Noida - A7 | Mayankesh Gupta | Software | Software - Installation of Freeware | Application not in list | Please install only below-mentioned softwares on our desktops. These are not mentioned in your list and provided by client. I will confirm approval from client. These are required for our project work.    SmartConsole_R65_Windows  winmerge-2-12.4  Inventa | 2010-07-14 17:32:33.000 | Done by nitesh | NULL | Noida A7 Desktop Engineers | Noida Desktop Engineers | Application not in list | Waiting for user response | NULL | NULL | NULL
1242081 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | [NAME] needs to be installed and system is also work | PCS and Interconn application are not working so [NAME] needs to be installed.  And also system is working slow. | 2010-07-14 22:45:58.000 | Call closed. | Installed JAVA | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] | NULL | NULL | NULL
1170055 | PUNE | Pune - Gigaspace Delta | Saurabh.2.Jain | Software | Software - Installation of Freeware | live meeting is not installed | live meeting is not installed | 2010-05-17 16:06:15.000 | Chetan : Install MS LiveMeeting | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live meeting client. | NULL | NULL | NULL
1170312 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation APACHE TOMCAT  SERVER ON 10.10.73.250 | Installation APACHE TOMCAT  SERVER ON | 2010-05-17 17:26:33.000 | Shridhar:installed APACHE TOMCAT  SERVER software on 10.10.73.250 | Shridhar:installed APACHE TOMCAT  SERVER software on 10.10.73.250 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1170469 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Subhajit Dey | Software | Software - Installation of Freeware | Download of Oracle BI | Download of Oracle BI | 2010-05-17 18:43:57.000 | Closing On User Confirmation | Closing On User Confirmation | [NAME] | TechM Noida Centralised Helpdesk | Oracle Business Intelligence Open Intelligence Interface 10.1.3.4.0 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1241470 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation for Oracle 10G, Citrix, SQL Developer | Installation for Oracle 10G (Client), Citrix, SQL Developer Tool | 2010-07-14 16:11:16.000 | Dinesh: Citrix has been installed successfully.     Hence,call being closed. | Dinesh: Citrix has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1241416 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation for Oracle 10G, Citrix, SQL Developer | Installation for Oracle 10G (Client), Citrix, SQL Developer Tool | 2010-07-14 15:57:45.000 | Dinesh: [NAME] 10G has been installed successfully.     Hence,call being closed. | Dinesh: [NAME] 10G has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1241385 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 10 ActiveX | Adobe [NAME] 10 ActiveX | 2010-07-14 15:49:19.000 | Maheepal: instaled flash player | Maheepal: instaled flash player | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1241333 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Kindly install latest Versions of AviSynth & AVSEdit on my Machine.   We need to study these tools for CISCO ARTG project.   Also need to install the same on another Engineer machine : P [NAME] (Mobile: [PHONE]) | 2010-07-14 15:28:38.000 | Installed. | sudheer pls install this software for baburao.p.     Installed. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved for AviSynth & AVSEdit | NULL | NULL | NULL
1241277 | CHENNAI | Chennai - Mahindra World City (MWC) | Prapti [NAME] | Software | Software - Installation of Freeware | Application not in list | installation of JDK 1.6 required. | 2010-07-14 15:09:04.000 | Anurag : @ 08:19PM(IST) on 20th July'10 : Installed JSK 1.6_20 Successfully; Hence;Closing the call. | Anurag : @ 08:19PM(IST) on 20th July'10 : Installed JSK 1.6_20 Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Application not in list | Approved for JDK.1.6. | NULL | NULL | NULL
1241267 | CHENNAI | Chennai - Mahindra World City (MWC) | Prapti [NAME] | Software | Software - Installation of Freeware | Application not in list | installation of Liquid XML required. | 2010-07-14 15:07:47.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1241270 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-14 15:08:06.000 | Himangshu:Installed @15/07/10-16:13 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1241635 | PUNE | Pune - Gigaspace Beta II | Bhakti.2.Patil | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-14 17:11:35.000 | Installed SQL Developer | NULL | Bapu Age | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1241629 | PUNE | Pune - Gigaspace Beta II | Tulika Soni | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version), project requirement. | 2010-07-14 17:10:31.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1241616 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | install Open SSH protocols 1.5/2.0 on HAWK | please install Open SSH protocols 1.5/2.0 on HAWK (172.21.49.143)..     Current version on HAWK is - OpenSSH_4.3p2, OpenSSL 0.9.8e-fips-rhel5    Required version is - Sun_SSH_1.1, SSH protocols 1.5/2.0, OpenSSL 0x0090704f  (Please install [NAME] compatible | 2010-07-14 17:06:35.000 | Requested Protocol cannot be installed on LINUX | The requested protocol is compatible with SUN OS only. Since the HAWK server is a DELL server with Red Hat linux, the portocol cannot be installed on it. | [NAME] | TECH-UNIX-TEAM | Application not in list | Approved as open source freeware | NULL | NULL | NULL
1241605 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Please install Putty software in my machine. | Please install Putty software in my machine. | 2010-07-14 17:03:04.000 | Shridhar:installed [NAME]. | Shridhar:installed [NAME]. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | PHP | NULL | NULL | NULL | NULL
1241587 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Please Install SQL Developer | Please Install SQL Developer | 2010-07-14 16:55:03.000 | Aparna : Installed SQL developer. | Aparna : Installed SQL developer. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1241582 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Please [NAME] 10g Client. | Please [NAME] 10g Client. | 2010-07-14 16:52:21.000 | Shridhar:installed Oracle. | Shridhar:installed Oracle. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 y | NULL | NULL | NULL | NULL
1241576 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Please Install Citrix | Please Install Citrix in my machine. Please call on new extension 5271 as shifted to new cubicle. | 2010-07-14 16:49:08.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Cppcheck | NULL | NULL | NULL | NULL
1241513 | PUNE | Pune - Sharda Center | Bhakti.2.Patil | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Oracle Database 10g Express Edition | 2010-07-14 16:28:10.000 | Installed Oracle Database 10g Express Edition | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | Approved for Oracle Database 10g Express Edition | NULL | NULL | NULL
1241489 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Need to install the [NAME] | Need to install the [NAME] attached below for project purpose. | 2010-07-14 16:20:05.000 | [NAME] installed. | [NAME] installed. | Barath Anbu | Chennai Desktop Engineers | PHP | Waiting for user response | NULL | NULL | NULL
1241471 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Application not in list. | As I am an Oracle BRM resource I require the OBRM documentation for my project activity. | 2010-07-14 16:13:39.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1241425 | NOIDA | Noida - A20 | Anand Gaur | Software | Software - Installation of Freeware | MySQL Community Server | Install MySQL on my system | 2010-07-14 16:03:32.000 | Rohit: Install the same,as user want hence closing the call. | Rohit: Install the same,as user want hence closing the call. | Monisha Dhingra | TechM Noida Centralised Helpdesk | MySQL Community Server | NULL | NULL | NULL | NULL
1241702 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | SVG Viewer Installation required | SVG Viewer Installation required    Working with BT-04, to view the [NAME] chart, SVG viewer required. | 2010-07-14 17:34:14.000 | Aparna : Installed SVG viewer. | Aparna : Installed SVG viewer. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for SVG viewer. | NULL | NULL | NULL
1241573 | PUNE | Pune - Gigaspace Delta | Vidush Nainegali | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-14 16:48:04.000 | installed firefox. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1241057 | PUNE | Pune - Manikchand Galleria Phase I | Sonal Nagmote | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-14 13:32:57.000 | Aparna : Installed SQL developer. | Aparna : Installed SQL developer. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1241130 | CHENNAI | Chennai - Mahindra World City (MWC) | Malarkodi Nagarethinam | Software | Software - Installation of Freeware | cygwin installation | Please install cygwin.This is required for customer code compilation | 2010-07-14 14:04:24.000 | Software installed. | Software installed. | Barath Anbu | Chennai Desktop Engineers | cygwin | NULL | NULL | NULL | NULL
1241108 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Microsoft SQL Server Management Studio Express | Microsoft SQL Server Management Studio Express | 2010-07-14 13:55:57.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | Microsoft SQL Server Management Studio Express | NULL | NULL | NULL | NULL
1241104 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 9 | Need to install Adobe Flash Player 9 | 2010-07-14 13:55:39.000 | Rahul :- Adobe Flash Player 9 installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 9 | NULL | NULL | NULL | NULL
1240860 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-14 12:31:34.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1240861 | PUNE | Pune - Hinjewadi Block 2 | Anupam Dutta | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server | 2010-07-14 12:31:49.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1240833 | PUNE | Pune - Hinjewadi Block 2 | Anupam Dutta | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-14 12:25:04.000 | Installed Tortoise SVN Client 1.6.1.16129 | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1240789 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-14 12:10:55.000 | done | done | Maheepal Dahiya | TechM Noida Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1240801 | PUNE | Pune - Sharda Annex | Hrushikesh Barik | Software | Software - Installation of Freeware | Soap UI | Soap UI Installation.  -----------------------------------------------------------  Your Service Request submitted to us on 02/07/10-12:52,- has been registered with TIM Service Desk    Details of Incident/Service request:    Service Call No.   :  1227059 | 2010-07-14 12:14:56.000 | installed Sop ui | NULL | [NAME] | TechM Pune Centralised Helpdesk | Soap UI | NULL | NULL | NULL | NULL
1240753 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] | >>Java Virtual Machine .    -- Please close this Case | 2010-07-14 12:03:10.000 | [NAME] closed on users remarks | [NAME] closed on users remarks | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1170920 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Remote Adminstrator Server is not working | Remote Adminstrator Server is not working only viewer is working.... | 2010-05-18 11:21:08.000 | Himangshu:User wants to close this call, hence closing call. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1240774 | KOLKATA | Kolkata - Techno India (Techno) | Satyajit [NAME] | Software | Software - Installation of Freeware | CitrixICA Client needs to be installed | Please install CitrixICA Client on my system | 2010-07-14 12:07:43.000 | Maheepal:installed citrix | Maheepal:installed citrix | Maheepal Dahiya | TechM Noida Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1240730 | PUNE | Pune - Gigaspace Beta II | Vipul Kantharia | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-14 11:56:00.000 | Aparna : Installed Notepad ++ | Aparna : Installed Notepad ++ | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1226121 | BANGALORE | Bangalore - Hosur Road Bldg 1 | SUBRAT BHOI | Software | Software - Installation of Freeware | Wireshark | Wireshark | 2010-07-01 17:36:06.000 | [NAME] : Issue resolved, closing hereby | [NAME] : Issue resolved, closing hereby | [NAME] | TechM Noida Centralised Helpdesk | Wireshark | NULL | NULL | NULL | NULL
1240713 | PUNE | Pune - Hinjewadi Block 2 | Amit Nawale | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-14 11:52:21.000 | Installed svn 1.6.1 | NULL | Bapu Age | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1240961 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | [NAME] 1.5.0_06 | PLease upgrade Java Runtime Enviornment (JRE) [NAME]in 1.5.0_06 in my system to access QC. | 2010-07-14 13:00:44.000 | Shridhar:installed JRE - Java Plug-in 1.5.0_06 | Shridhar:installed JRE - Java Plug-in 1.5.0_06 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1240915 | BANGALORE | Bangalore - AMR Tech Park | [NAME] Thommana | Software | Software - Installation of Freeware | Application not in list | Hi,    As a part of our project i need to download 'VPERFORMER 2.2(trail version)' to know the tool bahaviour and working.    Regards   [NAME] Thommana | 2010-07-14 12:46:17.000 | Closing the call as there was no revert from your end for the conversation with [NAME], please drop a mail to [EMAIL] if issue is not resolved or raise a fresh call. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1171509 | PUNE | Pune - Hinjewadi Block 2 | Nagendra.2.Singh | Software | Software - Installation of Freeware | Request for installation of mozilla firefox | Hi [NAME],    I am available in office. You can call me on my extn. 254864 or mobile# [PHONE].    Thanks & Regards,  Nagendra | 2010-05-18 14:48:37.000 | [NAME] and confirmed.. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1240877 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Need admin rights for using BMC Remedy Application | Attached are the approval mails from [NAME] Manager and [NAME].Please do the needful ASAS. | 2010-07-14 12:35:30.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] client as it is client provided. Attached is mail from user | NULL | NULL | NULL
1240517 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version) | 2010-07-14 10:53:11.000 | shridhar:installed J2SDK | shridhar:installed J2SDK | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1240506 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Notepad ++ | Notepad ++ | 2010-07-14 10:50:01.000 | Shridhar:installed notepad++. | Shridhar:installed notepad++. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1240497 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 9 | Adobe [NAME] 9 | 2010-07-14 10:46:56.000 | No response on Extn. from long time kindly mail ap0t1513 if any issue for same call close :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 9 | NULL | NULL | NULL | NULL
1170694 | NOIDA | Noida - CanvasM | KS Preeti | Software | Software - Installation of Freeware | Installation of Skype | Installation of Skype | 2010-05-18 09:41:49.000 | please close this call.. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NULL | TIM-ASSETCOORDINATORS | skype | NULL | NULL | NULL | NULL
1240493 | PUNE | Pune - Gigaspace Beta II | Ankit.4.Agrawal | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-14 10:45:28.000 | Installed SQL Developer | NULL | Bapu Age | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1240484 | PUNE | Pune - Gigaspace Beta II | Ankit.4.Agrawal | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-14 10:43:15.000 | Shridhar:installed Oracle Client 9.2.0 | Shridhar:installed Oracle Client 9.2.0 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1240468 | PUNE | Pune - Hinjewadi Block 2 | Sushmita Mullick | Software | Software - Installation of Freeware | Application not in list | rsa secure id is not installed in my system | 2010-07-14 10:36:51.000 | Smit : Call Completed. | Smit : Call Completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | waiting for user's response. | NULL | NULL | NULL
1240460 | CHENNAI | Chennai - Mahindra World City (MWC) | Jothi Lakshmi Sivarama Krishnan | Software | Software - Installation of Freeware | XML Notepad 2007 | Please [NAME] 2007 freeware tool in my pc. Link download : http://www.snapfiles.com/get/xmlnotepad.html | 2010-07-14 10:32:09.000 | Dinesh: XML Notepad 2007 has been installed successfully.     Hence,call being closed. | Dinesh: XML Notepad 2007 has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for XML Notepad 2007 | NULL | NULL | NULL
1240448 | BANGALORE | Bangalore - Hosur Road Bldg 3 | Krishna  Prasad Lakshman | Software | Software - Installation of Freeware | Oracle Client 10.2.0.3 x | Oracle Client 10.2.0.3 x | 2010-07-14 10:24:58.000 | user is busy , told to come on evening. once you free please call aashish [NAME] on9916743658. | NULL | Dhanesh P | Bangalore Hosur Road Desktop Engineers | Oracle Client 10.2.0.3 x | NULL | NULL | NULL | NULL
1240404 | BANGALORE | Bangalore - AMR Tech Park | Ssr Chodisetti | Software | Software - Installation of Freeware | Application not in list-SVN client installation | Need SVN Client installation on my PC.    Please note change in my extn:7633.     16/07/2010: Its raised on 14/07/2010 and still this ticket is not resolved. | 2010-07-14 10:02:08.000 | s\w installed | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for SVN Client | NULL | NULL | NULL
1240672 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Require adequate rights to install ‘QCMSExcelAddin | Please provide adequate rights to install ‘QCMSExcelAddin’ | 2010-07-14 11:43:22.000 | Aparna : User will raise a call once he got the excle addins for QC 10. | Aparna : User will raise a call once he got the excle addins for QC 10. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for Addin | NULL | NULL | NULL
1240629 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (Unit 1) | Sandeep Bhatt | Software | Software - Installation of Freeware | Installation of Fxcop tool | Installation of Fxcop tool is required for performing code analysis in the project. | 2010-07-14 11:29:46.000 | Aparna : Installed fxcop tool. | Aparna : Installed fxcop tool. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Fxcop | NULL | NULL | NULL | NULL
1240633 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-14 11:30:22.000 | Himangshu:Installed @15/07/10-11:17 | NULL | [NAME] | TechM Noida Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1240656 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Need to install Live Meeting | Hi,    I need Live meeting to be installed on my system to attend a training session.    Thanks  [NAME] | 2010-07-14 11:36:31.000 | Aparna : Installed Livemeeting. | Aparna : Installed Livemeeting. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for Live meeting client | NULL | NULL | NULL
1240632 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Amit Wadbude | Software | Software - Installation of Freeware | Application not in list, Teamviewer installation. | Please install latest version of Teamviewer. | 2010-07-14 11:30:01.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1240590 | NOIDA | Noida - CanvasM | Gaurava Agarwal | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK), EditPlus, Apache Tomcat, [NAME], Microsoft office Standard 2007, SqlYog, WinRar | 2010-07-14 11:19:38.000 | install the same!! | In Progress | noda20canvasm | Noida Desktop Engineers | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1240557 | KOLKATA | Kolkata - Techno India (Techno) | Niladri Das | Software | Software - Installation of Freeware | [NAME] | JDeveloper installation required. | 2010-07-14 11:09:20.000 | Maheepal: got the confirmation from user | Maheepal: got the confirmation from user | Maheepal Dahiya | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1240535 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-14 11:00:40.000 | Shridhar:installed Firefox. | Shridhar:installed Firefox. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1240536 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-14 11:00:43.000 | Vijay: Configured Outlook | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1240683 | PUNE | Pune - Gigaspace Beta II | Pravin More | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-14 11:44:50.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1170773 | PUNE | Pune - Gigaspace Delta | Laxmi Ghate | Software | Software - Installation of Freeware | Installation of CItrix and SVN | Hi    Please install Citrix and SVN client    Regards  Laxmi | 2010-05-18 10:28:19.000 | Chetan : Install Citrix and SVN Call completed.. | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Cruise Control.NET | NULL | NULL | NULL | NULL
1239964 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list - Install MySql 5.0 | Kindly install MySQL 5.0 . | 2010-07-13 17:31:55.000 | installation is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Application not in list | Approved for community edition of MySql 5.0. | NULL | NULL | NULL
1239938 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Application not in list | i want vss to be installed on my system asap as i have to update my leave calendar . | 2010-07-13 17:23:56.000 | Rohit: Install the same,hence closing the call. | Rohit: Install the same,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | Approved for VSS client. | NULL | NULL | NULL
1240221 | PUNE | Pune - Sharda Annex | Vinit Marulkar | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server | 2010-07-13 20:20:04.000 | Chetan : Install Apache Server call closed..... | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1240174 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-13 19:30:29.000 | User able to access QC Tool | User able to access QC Tool | [NAME] | Bangalore AMR Tech Park Desktop Engineers | [NAME] | NULL | NULL | NULL | NULL
1240120 | PUNE | Pune - Sharda Annex | Rajni [NAME] | Software | Software - Installation of Freeware | Application not in list - Have to install CRT 3.0 | have to install CRT 3.0 | 2010-07-13 18:41:11.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1240088 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Install Liquid XML | 2010-07-13 18:24:28.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1240076 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Rajeev R | Software | Software - Installation of Freeware | SLF4J - Installation of  Skype on my desktop | SLF4J    Hi,    Please install [NAME] on my desktop as it is urgent project need and has been requested by the new customer for daily interaction with them.    I'm also available on [PHONE].    Please find the IDU Head approval mail attached f | 2010-07-13 18:19:26.000 | Skype is installed . | Skype is installed . | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | SLF4J | NULL | NULL | NULL | NULL
1240039 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Application not in list | i need Q messenger on my system | 2010-07-13 17:59:29.000 | Anurag : @ 05:49PM(IST) on 14th July'10 : Installed [NAME] (New Version : Ver. 4) Successfully; Hence;Closing the call. | Anurag : @ 05:49PM(IST) on 14th July'10 : Installed [NAME] (New Version : Ver. 4) Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Application not in list | Approved. | NULL | NULL | NULL
1240038 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | Veda subramanian | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client - Version 10 | 2010-07-13 17:58:35.000 | User is not picking the call @ 2:16PM.pls call me @5951.CitrixICA Client - Version 10  installation has been done. | User is not picking the call @ 2:16PM.pls call me @5951.CitrixICA Client - Version 10  installation has been done. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | CitrixICA Client | NULL | NULL | NULL | NULL
1240040 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install [NAME] | 2010-07-13 17:59:42.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for BT communicator | NULL | NULL | NULL
1240029 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-13 17:54:35.000 | CitrixICA Client  installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | Approevd for installation of Citrix client | NULL | NULL | NULL
1239984 | UK | UK - Milton Keynes | Anand Davinder | Software | Software - Installation of Freeware | Please install JDK 1.5 | Please install JDK 1.5 | 2010-07-13 17:36:59.000 | Installed JDK 1.5 successfully. | Installed JDK 1.5 successfully. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1239777 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of RSA SecurID Software Client | Installation of RSA SecurID Software Client. Setup is available with me. This tool is used to generate passcode as it's generated by the SecureID. | 2010-07-13 16:30:00.000 | [NAME] :- installation is done & confirm with user. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for RSA soft tokena s it is client provided. | NULL | NULL | NULL
1239894 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi,    Please install citrix in my machine. Already installed citrix is not compatible with my application. Please do me a favour ASAP.    Thanks,  Krishna  [PHONE]  Extn: 254282 | 2010-07-13 17:06:30.000 | Shridhar:installed Citrix. | Shridhar:installed Citrix. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for Citrix client | NULL | NULL | NULL
1239341 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Debdeep Das | Software | Software - Installation of Freeware | subversion - 1.6.1 | Please install Tortoise SVN version 1.6.1 in my PC | 2010-07-13 14:27:25.000 | Disapproved by Mgr/GH/CH | NULL | NOIDA PC | TechM Noida Centralised Helpdesk | subversion | NULL | NULL | NULL | NULL
1239333 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install freeware ar migrator. | 2010-07-13 14:24:09.000 | Closing the call as there was no revert from your end for the conversation with [NAME], please drop a mail to [EMAIL] if issue is not resolved or raise a fresh call. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1239328 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install the extra for Mainframe Connectivity. | 2010-07-13 14:23:02.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1169506 | PUNE | Pune - Hinjewadi corporate Block | Sushmita Mullick | Software | Software - Installation of Freeware | installation of ATT Global Network Client | installation of ATT Global Network Client | 2010-05-17 13:18:29.000 | Shridhar:installed ATT Global Network Client | Shridhar:installed ATT Global Network Client | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for ATT GLOBAL NETWORK CLIENT. | NULL | NULL | NULL
1239595 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | VSS client installation | VSS client installation to access VSS server | 2010-07-13 15:43:03.000 | Aparna : Installed VSS client. | Aparna : Installed VSS client. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for VSS client | NULL | NULL | NULL
1239603 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | SQLTools | Please install MySQL client. | 2010-07-13 15:44:42.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | SQLTools | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1239557 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install the VNC viewer in my pc asap | 2010-07-13 15:32:57.000 | done | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1239559 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-13 15:33:18.000 | Maheepal: issue has been resolved | Maheepal: issue has been resolved | Maheepal Dahiya | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1239544 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please install the ATManager in my PC asap | 2010-07-13 15:30:17.000 | Anurag : @ 07:08PM(IST) on 15th July'10 : Provided the access on Alcatel Folder in Program Files; Ananda is able to ATManager Successfully; Hence;Closing the call. | Anurag : @ 07:08PM(IST) on 15th July'10 : Provided the access on Alcatel Folder in Program Files; Ananda is able to ATManager Successfully; Hence;Closing the call. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Application not in list | Consider this as an approval for ATManager as this is a client provided | NULL | NULL | NULL
1239533 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Java Runtime Enviornment (JRE) | Please install the following:-  1. Java Runtime Enviornment (JRE)  2. JDK  I need JRE/JDK since I am not able to connect to the BT Web Conference.    Thanks.  Hussain | 2010-07-13 15:27:24.000 | Call Closed. | installed JDK/JRE1.6 | [NAME] | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1239523 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-13 15:23:45.000 | Oracle Client 10g Express Edition installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1239543 | UK | UK - Milton Keynes | Vallari Ranade | Software | Software - Installation of Freeware | Need to access HP QC | I am not able to access HP QC. Need this for project work.   When tried to access the following link it asked me to download some add ons but as I don't have admin rights couldn't do it and hence unable to access QC.    https://qcbt92.saas.hp.com/qcbin/st | 2010-07-13 15:29:17.000 | Anurag : @ 07:02PM(IST) on 14th July'10 : Installed Quality Centre 9.2 Successfully. | Anurag : @ 07:02PM(IST) on 14th July'10 : Installed Quality Centre 9.2 Successfully. | Anurag.3.Gupta | TechM Noida Centralised Helpdesk | Application not in list | Approved for Webbased link QC client installation | NULL | NULL | NULL
1170619 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | To install Live meeting | BT has moved onto to WEBTOP 7 and the conference calls are being setup through Live Meeting as against Net meeting. So to ensure active participation we need to have [NAME] installed onto our machines. | 2010-05-17 22:08:52.000 | Live meeting installed & confirmed  ; [NAME] | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1239511 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer installation required | 2010-07-13 15:18:01.000 | installed successfully : monisha | installed successfully : monisha | Monisha Dhingra | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1170626 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Request for Installation of Clarify Client | Request for Installation of Clarify Client | 2010-05-17 22:41:35.000 | Chetan : Install Clarify call completed.... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | ClarifyCRM13.1 Oracle Client | NULL | NULL | NULL | NULL
1169092 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | oracle client installation | oracle client installation | 2010-05-17 11:11:42.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved as free | NULL | NULL | NULL
1170826 | PUNE | Pune - Gigaspace Delta | Thirupathi Lingampalli | Software | Software - Installation of Freeware | oracle 10g installtion | I need to install oracle 10g software  in my system | 2010-05-18 10:49:14.000 | Oracle installed successfully. Hence closing this call @ Abhishek | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Noida Centralised Helpdesk | Oracle Client 10.2.0.3 x | Approved for Oracle 10g client. | NULL | NULL | NULL
1239476 | PUNE | Pune - Hinjewadi Block 1 | Shital Walunj | Software | Software - Installation of Freeware | [NAME] | Installation of QC Tool | 2010-07-13 15:07:52.000 | Shridhar:installed QC Tool | Shridhar:installed QC Tool | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | [NAME] | Approved for web link based QC client installation. | NULL | NULL | NULL
1239465 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | I want to install putty.  kindly install. | 2010-07-13 15:03:14.000 | Shridhar:copied [NAME]. | Shridhar:copied [NAME]. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for Putty | NULL | NULL | NULL
1239444 | CHENNAI | Chennai - Mahindra World City (MWC) | Prapti [NAME] | Software | Software - Installation of Freeware | Application not in list | JDK 1.6 | 2010-07-13 14:56:01.000 | No response communicated, please raise a new SR if the issue persists | Maheepal: calle@14/07/10-17:14 call dropped on ringing.    No response communicated, please raise a new SR if the issue persists | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Approved for JDk | NULL | NULL | NULL
1239440 | CHENNAI | Chennai - Mahindra World City (MWC) | Prapti [NAME] | Software | Software - Installation of Freeware | Application not in list | Liquid XML | 2010-07-13 14:54:23.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1239428 | UK | UK - Milton Keynes | Anand Davinder | Software | Software - Installation of Freeware | Perl Express | Install perl Strawbery 5.12.x only | 2010-07-13 14:51:34.000 | Active Perl installed successfully. | Active Perl installed successfully. | [NAME] | TechM Noida Centralised Helpdesk | Perl Express | NULL | NULL | NULL | NULL
1239418 | UK | UK - Milton Keynes | Anand Davinder | Software | Software - Installation of Freeware | Apache HTTP Server | Installation of Apache Tomcat server | 2010-07-13 14:49:12.000 | Apache HTTP Server 6.0 installed succesfully. | Apache HTTP Server 6.0 installed succesfully. | [NAME] | TechM Noida Centralised Helpdesk | Apache HTTP Server | NULL | NULL | NULL | NULL
1170551 | PUNE | Pune - Hinjewadi corporate Block | [NAME] | Software | Software - Installation of Freeware | Freeware Required - Microsoft web devloper express | Microsoft web devloper express edition  provides us with   everything we need to start building standards-friendly Web applications . Here I need to devlop as well as maintain various CSS related websites . To devlop new features in these sites , this fre | 2010-05-17 20:00:12.000 | Vinod:- Installed Web developer | Vinod:- Installation of Web Developer is going on [NAME] will confirm tomorrow @ 18/05/10 20:55 | [NAME] | TechM Pune Centralised Helpdesk | Visual Web Developer Express Edition | Approved for Microsoft web devloper express edition. | NULL | NULL | NULL
1239366 | PUNE | Pune - Gigaspace Beta II | Ankit.4.Agrawal | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-13 14:35:35.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1239361 | PUNE | Pune - Gigaspace Beta II | Ankit.4.Agrawal | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-13 14:34:27.000 | Shridhar:installed Oracle 9.2 | Shridhar:installed Oracle 9.2 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1239064 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Tortoise SVN Client 1.6.1.16129 | 2010-07-13 12:38:28.000 | done | done | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1238970 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Perl Practise | Perl Practise | 2010-07-13 12:06:34.000 | Installed Perl Practise, user confrimed to close the request. | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Perl Practise | NULL | NULL | NULL | NULL
1239163 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat | Please install Apache Tomcat | 2010-07-13 13:13:49.000 | done | done | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1239153 | KOLKATA | Kolkata - Techno India (Techno) | Shubhomoy [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-13 13:08:45.000 | installed Citrix. | NULL | [NAME] | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1239143 | KOLKATA | Kolkata - Techno India (Techno) | Suddhasattwa Ganguly | Software | Software - Installation of Freeware | CitrixICA Client | Please install CitrixICA Client on to my Laptop system | 2010-07-13 13:04:59.000 | Citrix has been installed hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1239127 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | Nisha Kumari | Software | Software - Installation of Freeware | CitrixICA Client,clarify | CitrixICA Client,clarify need to be installed asap | 2010-07-13 13:00:00.000 | CitrixICA Client,clarify has been installed. | CitrixICA Client,clarify has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | CitrixICA Client | NULL | NULL | NULL | NULL
1239096 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Please install POI | Please download POI 3.6 urgently as I have to complete coding for my Project requirement. | 2010-07-13 12:48:32.000 | Maheepal: called@16/07/10-10:52 issue is already resolved | Maheepal: called@16/07/10-10:52 issue is already resolved | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Approved as free | NULL | NULL | NULL
1169213 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Installation of toad oracle for project work | Installation of toad oracle for project work | 2010-05-17 11:43:28.000 | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call if any issue kindly drop a amil to [EMAIL] | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1239098 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Opera Browse | PLZ INSTALL [NAME] bocz facing problem with IE.  Or kindly solve the problem of IE. | 2010-07-13 12:49:20.000 | opera installed | wating for  user confirmation | [NAME] | TechM Pune Centralised Helpdesk | Opera Browse | NULL | NULL | NULL | NULL
1239090 | BANGALORE | Bangalore - AMR Tech Park | [NAME].S | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version) | 2010-07-13 12:45:42.000 | [NAME]: Install the software successfully. | [NAME]: Install the software successfully. | [NAME] | TechM Noida Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1239081 | PUNE | Pune - Gigaspace Beta II | Vipul Kantharia | Software | Software - Installation of Freeware | Application not in list | MS office 2007 required. | 2010-07-13 12:42:21.000 | Installed MS office 2007 | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Application not in list | Approved for MS office standrad 2007 | NULL | NULL | NULL
1238586 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Oracle Client | Oracle Client Required | 2010-07-13 09:48:56.000 | Rohtash: Installed Oracle 10G client successfully. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1238889 | BANGALORE | Bangalore - Hosur Road Bldg 1 | Bhavya Muniraju | Software | Software - Installation of Freeware | Application not in list | Kingly install Netscape software as soon as possible. Thank you in advance. | 2010-07-13 11:45:58.000 | Installed Netscape Software. | Installed Netscape Software. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved for Netscape Browser. | NULL | NULL | NULL
1238877 | PUNE | Pune - Manikchand Galleria Phase I | Deepak.3.Srivastava | Software | Software - Installation of Freeware | Application not in list | Installation of EXTRA software | 2010-07-13 11:42:09.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing the call on user confirmation | NULL | NULL | NULL
1238876 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Cicily Joseph | Software | Software - Installation of Freeware | XML Copy Editor | Hi,     Could you pls re-install [NAME] on my m/c. It has configuration issues and is not getting connected to the Server.    Could you also clean the registry since Siebel installation was unsuccessful.    Pls install freeware: XML Copy Editor    Regards | 2010-07-13 11:41:54.000 | format the c drive , installing software, & configure the laptop | System formated, installed Driver & Oracle, 16.07.10 Sybel installation Inprogress 20.07.10 | Sachin Nikam | Chandivali Desktop Engineers | XML Copy Editor | NULL | NULL | NULL | NULL
1238791 | NOIDA | Noida - A7 | Mayankesh Gupta | Software | Software - Installation of Freeware | Application not in list | please install software firewall checkpoint R-65 at cubical bb-284,bb-281,bb-264,bb-280,bb-263 | 2010-07-13 11:17:50.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1238767 | PUNE | Pune - Manikchand Galleria Phase I | Deepak.3.Srivastava | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team | 2010-07-13 11:09:49.000 | Shridhar:installed TortoiseSVN | Shridhar:installed TortoiseSVN | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1238737 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Please install Oracle Database 10g Express Edition and sql developer to access it. | 2010-07-13 11:00:56.000 | Installed Oracle Database 10g Express Edition | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | Approved for Oracle Database 10g Express Edition and sql developer | NULL | NULL | NULL
1238706 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Ram Kumar | Software | Software - Installation of Freeware | Need to install QTP | Hi    We require Quick Test Professional (QTP) in our project for regression testing of the application.     Kindly do the needful.    Thanks  Ramkumar | 2010-07-13 10:48:53.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1238643 | BANGALORE | Bangalore - Hosur Road Bldg 2 | Amit Limaye | Software | Software - Installation of Freeware | Eclipse SDK 3.4.2 and Apache Ant | Eclipse SDK 3.4.2 | 2010-07-13 10:29:07.000 | Installed. | Installed. | Satish R | Bangalore Hosur Road Desktop Engineers | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1238625 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install AT&T Interwise. | Please install AT&T Interwise ASAP. | 2010-07-13 10:16:12.000 | Shridhar:installed Interwise. | Shridhar:installed Interwise. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | AT&T Connect Outlook Addin | NULL | NULL | NULL | NULL
1238612 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.2 | Please install Tortoise SVN Client 1.6.2 on the system ASAP. | 2010-07-13 10:08:06.000 | Shridhar:installed Tortoise SVN Client 1.6.2 | Shridhar:installed Tortoise SVN Client 1.6.2 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1169223 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Installation of HP QC tool | Please install the HP QC tool ASAP. | 2010-05-17 11:46:47.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Application not in list | Approved for web link based QC client installation. | NULL | NULL | NULL
1238503 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Google desktop | Google desktop | 2010-07-12 21:56:12.000 | Call closed | installed Google desktop. | [NAME] | TechM Pune Centralised Helpdesk | Google desktop | NULL | NULL | NULL | NULL
1238235 | PUNE | Pune - Gigaspace Beta II | Shyamsunder Bongu | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) framework 1.5 | 2010-07-12 18:07:09.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1238437 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Paulami Mukherjee | Software | Software - Installation of Freeware | .NET Framework 1.1 and .NET Framework 2.0 | .NET Framework 1.1 and .NET Framework 2.0 urgently required | 2010-07-12 19:57:47.000 | Rohit: Installed the same,hence closing the same, | Rohit: Installed the same,hence closing the same, | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | Approved for .net Framework 1.1 and 2.0. | NULL | NULL | NULL
1238400 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client,clarify | CitrixICA Client,clarify | 2010-07-12 19:24:16.000 | [PHONE].User is busy in call.when u free pls call me @5951.CitrixICA Client,clarify has been installed. | [PHONE].User is busy in call.when u free pls call me @5951.CitrixICA Client,clarify has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | CitrixICA Client | NULL | NULL | NULL | NULL
1238398 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | Need to Install Citrix ICA client and Clarify clie | Hi,  I need to install Clarify latest version client and Citrix ICA Client. This is for my project requirement.  Please do the needful.    Thanks,  [NAME] T | 2010-07-12 19:22:20.000 | pls provide ur extn no or call me @5951.CitrixICA Client,clarify has been installed. | pls provide ur extn no or call me @5951.CitrixICA Client,clarify has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | Application not in list | Approved | NULL | NULL | NULL
1238290 | PUNE | Pune - Gigaspace Beta II | Rahul.10.Singh | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-12 18:26:27.000 | Pankaj:- Oracle Client 9.2.0 installation done,call completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | Approved for Oracle Client 9.2.0 | NULL | NULL | NULL
1238287 | PUNE | Pune - Gigaspace Beta II | Sunil.4.Yadav | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-12 18:25:47.000 | Shridhar:installed Oracle 9.2 | Shridhar:installed Oracle 9.2 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | Approved for Oracle Client 9.2.0 | NULL | NULL | NULL
1169802 | NOIDA | Noida - CanvasM | [NAME] | Software | Software - Installation of Freeware | Symbian SDK Installation | Symbian SDK Installation and grand full access to installed Symbian folder | 2010-05-17 14:47:31.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1238279 | PUNE | Pune - Gigaspace Beta II | Rahul.10.Singh | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-12 18:23:06.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | Approved for SQL Developer | NULL | NULL | NULL
1238270 | PUNE | Pune - Hinjewadi Block 2 | Rahul.2.Bhandari | Software | Software - Installation of Freeware | Application not in list(pl. install [NAME]) | We need [NAME] (RHEL5)OR Centos-5 on one of our desktop for testing R&M application migration activity. So please install [NAME] OR Centos-5 on one desktop and configure network on it.    Let me know if additional information is needed.    Thanks, | 2010-07-12 18:20:57.000 | nikhil : call completed with installing Centos-5 | nikhil : call completed with installing Centos-5 | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Approved for installation of CentOS only. | NULL | NULL | NULL
1238263 | PUNE | Pune - Gigaspace Beta II | Ankit.4.Agrawal | Software | Software - Installation of Freeware | installation of SQL Developer | please install the SQL Developer | 2010-07-12 18:19:05.000 | Shridhar:already installed. | Shridhar:already installed. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1238258 | PUNE | Pune - Gigaspace Beta II | Ankit.4.Agrawal | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-12 18:16:05.000 | Shridhar:installed Oracle 9.2 | Shridhar:installed Oracle 9.2 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1238277 | PUNE | Pune - Gigaspace Beta II | Sunil.4.Yadav | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-12 18:22:08.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | Approved for SQL Developer | NULL | NULL | NULL
1238194 | PUNE | Pune - Gigaspace Beta II | Syed Azher Syed Aasif | Software | Software - Installation of Freeware | INSTALL BT COMMUNICATOR | INSTALL BT COMMUNICATOR | 2010-07-12 17:54:15.000 | installed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1238142 | PUNE | Pune - Hinjewadi Block 2 | Aliabbas [NAME] | Software | Software - Installation of Freeware | Application not in list | Install LAN DESK | 2010-07-12 17:36:31.000 | Yogesh : Call completed. | Yogesh : Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Aprroved for landesk client | NULL | NULL | NULL
1238115 | PUNE | Pune - Gigaspace Beta II | Priya.19.J | Software | Software - Installation of Freeware | Please install Internet explorer version 7 (IE 7) | Please install Internet explorer version 7 (IE 7) | 2010-07-12 17:24:52.000 | Aparna : Installed IE7. | Aparna : Installed IE7. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for IE 7. | NULL | NULL | NULL
1238068 | PUNE | Pune - Gigaspace Beta II | Vikas.13.Sharma | Software | Software - Installation of Freeware | Please install tibco client and printer in my syst | Please install tibco client and printer in my system | 2010-07-12 17:01:12.000 | Shridhar:installed Tibco. | Shridhar:installed Tibco. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Consider this as an approval from TIM compliance for [NAME] as it is a client provided software. | NULL | NULL | NULL
1238061 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Please install Apache Tomcat Server(5.5), [NAME], MySQL database on my PC which is required to enable online exams within the project.  Also need SMTP access to enable automated response. | 2010-07-12 16:57:10.000 | installation has been done. | NULL | Dhanesh P | Bangalore Hosur Road Desktop Engineers | Apache Tomcat Server | NULL | NULL | NULL | NULL
1238046 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install Quality Center Explorer Add-in which is [NAME] at below link. this is required since latest laptop has Windos 7 OS with IE 8 as default. which cannot be downgraded to IE7 or IE6. and HPQC does not support IE 8 or any other browser.  htt | 2010-07-12 16:52:23.000 | call completed : sameer | NULL | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Approved for add ins | NULL | NULL | NULL
1238036 | BANGALORE | Bangalore - MSAT - ITC5 4th Floor ODC1 B wing | [NAME] | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK)    Hi,    URGENT:Install JAVA in my PC, this is required for me to join MS live meeting as per project request.    Regards | 2010-07-12 16:47:44.000 | User has left for the day.when u available pls call me @ 5951.Jre6up20 version has been installed. | User has left for the day.when u available pls call me @ 5951.Jre6up20 version has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1171138 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Ganesh Naik | Software | Software - Installation of Freeware | please provide [NAME] and Ant 1.8 | Hi [NAME],    please provide [NAME] and 1.8.    Regards,  Ganesh  [PHONE] | 2010-05-18 12:27:22.000 | Chetan : Downlload the file and given to user call completed..... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Apache Ant1.6 | Approved for Apache Ant. | NULL | NULL | NULL
1238044 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server  MySQL database | 2010-07-12 16:52:10.000 | software installation has been done. | NULL | Dhanesh P | Bangalore Hosur Road Desktop Engineers | Apache Tomcat Server | NULL | NULL | NULL | NULL
1238018 | PUNE | Pune - Sharda Center | Piyush Pande | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-12 16:43:37.000 | Aparna : Its allready installed on users system so closing the call. | Aparna : Its allready installed on users system so closing the call. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1238462 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | J2SDK (any version) | J2SDK (any version) | 2010-07-12 20:17:13.000 | installed j2sdk @ 14/07/10-19:09 19:00 and confirmed from user. | NULL | Saurabh [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1171120 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Ganesh Naik | Software | Software - Installation of Freeware | please install Oracle 10g | Hi [NAME],    please install Oracle 10g at my desk,    Regards,  Ganesh  [PHONE] | 2010-05-18 12:20:33.000 | Oracle 10g installation completed..    done | please install Oracle 10g | [NAME] | Chandivali Desktop Engineers | Oracle Database 10g Express Edition | Approved for Oracle 10g client. | NULL | NULL | NULL
1238460 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-12 20:15:45.000 | installed [NAME] @ 14/07/10-19:07 19:00 and confirmed from user. | NULL | Saurabh [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1238022 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SVN installation is required for proejct specific | Please install the TortoiseSVN-1.6.8.19260-win32-svn-1.6.11.msi which is freeware and project specific. | 2010-07-12 16:43:57.000 | Call Completed | Call Completed | Dipak Momale | Gigaspace Desktop Engineers | svn-importer-1.1-M8.zip | NULL | NULL | NULL | NULL
1237966 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Installation of Java SDK 1.4 | needs Installation of Java SDK 1.4 | 2010-07-12 16:18:38.000 | Installed JDK1.4:Ravindra | NULL | Manoj.3.Yadav | TechM Noida Centralised Helpdesk | Application not in list | Approved for java SDK | NULL | NULL | NULL
1237977 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | MySQL Community Server | I need Mysql software(database).Kindly go through my request | 2010-07-12 16:21:53.000 | Software installed. | Software installed. | Barath Anbu | Chennai Desktop Engineers | MySQL Community Server | NULL | NULL | NULL | NULL
1237947 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | Please install msxml on my machine | Please install msxml on my machine | 2010-07-12 16:13:27.000 | Aparna : Installed msxml. | Aparna : Installed msxml. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for MSxml. | NULL | NULL | NULL
1237922 | PUNE | Pune - Hinjewadi Block 1 | Anand.6.Kumar | Software | Software - Installation of Freeware | microsoft windows communicator | install microsoft windows communicator | 2010-07-12 16:04:30.000 | installed MS | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for BT communicator | NULL | NULL | NULL
1237890 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | JDK | JDK 1.6 | 2010-07-12 15:55:17.000 | Software has been installed hence closing the call. | Software has been installed hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | JDK | NULL | NULL | NULL | NULL
1237682 | PUNE | Pune - Gigaspace Delta | Vidush Nainegali | Software | Software - Installation of Freeware | HP QC Client Installation | HP QC Client Installation and update the host file.Also install Microsoft .Net framework 0.2 | 2010-07-12 14:48:16.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for HP QC as it is client provided and Microsoft .Net framework 0.2 | NULL | NULL | NULL
1238225 | PUNE | Pune - Gigaspace Beta II | Shyamsunder Bongu | Software | Software - Installation of Freeware | subversion | Please install Subversion Client | 2010-07-12 18:04:16.000 | [NAME] : Installation of Tortoise SVN done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | subversion | NULL | NULL | NULL | NULL
1170966 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Need to install AT&T connect | Need to install AT&T connect | 2010-05-18 11:33:46.000 | Vijay: Installed ATT Connect | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for ATT Connect. | NULL | NULL | NULL
1238216 | PUNE | Pune - Gigaspace Beta II | Shyamsunder Bongu | Software | Software - Installation of Freeware | Application not in list | Please install SQL Navigator | 2010-07-12 18:01:22.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1238156 | PUNE | Pune - Gigaspace Beta II | Shyamsunder Bongu | Software | Software - Installation of Freeware | Application not in list | Please install TOAD | 2010-07-12 17:42:37.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1238138 | PUNE | Pune - Gigaspace Beta II | Shyamsunder Bongu | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-12 17:34:05.000 | [NAME] : Installation of sql developer done, Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1237792 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Installation of Apache Tomcat 7 Server | Pls install Apache Tomcat 7 on my laptop for project purposes.     I am working in Normal shift, if you are trying me at 7:22AM, I would definitely be not avaialable in office. Pls call me at 98814 66303 in normal shift timings. | 2010-07-12 15:22:26.000 | Software has been installed, working fine hence closing the call. | NULL | Maneet Kumar | TechM Noida Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1237757 | PUNE | Pune - Gigaspace Beta II | Sampath Uppula | Software | Software - Installation of Freeware | Please install Oracle Database 10g Express Edition | Please install Oracle Database 10g Express Edition. | 2010-07-12 15:13:49.000 | call closed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | Approved for Oracle Database 10g Express Edition as it is a freeware | NULL | NULL | NULL
1237743 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need Quality Centre, Live Meeting | 2010-07-12 15:09:27.000 | Need Quality Centre, Live Meeting   installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for web link based QC client installation and Live meeting client | NULL | NULL | NULL
1237741 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) version jdk1.6.0  and   QC software | 2010-07-12 15:09:19.000 | Rohit: Install the same,hence closing the call. | Rohit: Install the same,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1237737 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | Varun Maheshwari | Software | Software - Installation of Freeware | Cppcheck | Cppcheck | 2010-07-12 15:07:51.000 | Citrix client 10.0 has been installed. | Citrix client 10.0 has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | Cppcheck | NULL | NULL | NULL | NULL
1237726 | PUNE | Pune - Gigaspace Beta II | [NAME]. Jain. | Software | Software - Installation of Freeware | Oracle Client 10g | Need to install Oracle Client 10g. | 2010-07-12 15:03:10.000 | Aparna : Installed [NAME] 10g client. | Aparna : Installed [NAME] 10g client. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1237722 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Need to install HP QC client | Need to install HP Quality Center client  Install 'Microsoft .NET framework 2.0 SP1' | 2010-07-12 15:02:11.000 | Indrajit:- QC has been installed on the system, confirmed with user. | NULL | Indrajit Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for .Net Framework 2.0 only. | NULL | NULL | NULL
1237694 | PUNE | Pune - Gigaspace Delta | Rakshith Kumar | Software | Software - Installation of Freeware | Please install Apache Tomcat Server version 6 | As my project requires above software to test the application.Please take this on priority | 2010-07-12 14:53:51.000 | Call Completed | Call Completed | Kailas shinde | Gigaspace Desktop Engineers | Apache Tomcat Server | NULL | NULL | NULL | NULL
1237697 | PUNE | Pune - Manikchand Galleria Phase II | [NAME] | Software | Software - Installation of Freeware | CITRIX ICA Client | Please install this software urgently CITRIX ICA Client | 2010-07-12 14:55:38.000 | installed citrix | NULL | [NAME] | TechM Pune Centralised Helpdesk | CITRIX ICA Client | NULL | NULL | NULL | NULL
1171094 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Ganesh Naik | Software | Software - Installation of Freeware | please install JDK 1.5 | Hi [NAME],    please install [NAME]Regards,  Ganesh  [PHONE] | 2010-05-18 12:15:31.000 | Arvind: Installed JDK 1.5                Resolved. | NULL | [NAME] | Chandivali Desktop Engineers | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1237684 | PUNE | Pune - Gigaspace Delta | Naveen.3.Kumar N | Software | Software - Installation of Freeware | HP QC installation and host file update | HP QC installation and host file updation. | 2010-07-12 14:49:59.000 | Shridhar:installed HP QC | Shridhar:installed HP QC | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for HPQC weblink based client installation as client provided. | NULL | NULL | NULL
1171122 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Ganesh Naik | Software | Software - Installation of Freeware | please install FileZilla | Hi [NAME],    please install FileZilla at my desk    Regards,  Ganesh  [PHONE] | 2010-05-18 12:22:30.000 | Arvind: Installed filezilla working well                Resolved. | NULL | [NAME] | Chandivali Desktop Engineers | FileZilla | Approved for FileZilla. | NULL | NULL | NULL
1237605 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Installing Oracle SQL Developer | Installing Oracle SQL Developer | 2010-07-12 14:24:38.000 | Call closed | installed Oracle SQL Developer 1.5 | [NAME] | TechM Pune Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1237598 | PUNE | Pune - Hinjewadi Block 1 | Rohit Ratanlal | Software | Software - Installation of Freeware | Install live meeting | Please install live meeting on my laptop.    Rohit | 2010-07-12 14:21:38.000 | call completed : sameer | NULL | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Approved for Livemeeting client | NULL | NULL | NULL
1237578 | UK | UK - Milton Keynes | [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi,    I need to install the cold fusion which is a freeware can you please help me doing the installation because i am unable to install it.I will give the link and other details opnce the system engineer calls me up.    Can you please install the cold f | 2010-07-12 14:14:58.000 | Since you have not responded to TIMCOMPLIANCE  query, we would like to inform you that this call is closed. In case requirement still exists you may drop amail to "[EMAIL]" re - open the call or raise fresh call. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1237875 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | Microsoft Project Plan 2007 | Installation of Microsoft Project Plan 2007 | 2010-07-12 15:50:57.000 | Closing the call as there was no revert from your end for the conversation with [NAME], please drop a mail to [EMAIL] if issue is not resolved or raise a fresh call. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1237863 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please Install Jinitiator Version 1.1.7.27/1.1.8.16 in my PC. I need this in order to access the Oracle Application Instances. | 2010-07-12 15:45:45.000 | Please Provide BT Line Manager [NAME]. | Please Provide BT Line Manager [NAME]. | [NAME] | Kolkata Desktop Engineers | Application not in list | Approved for Jinitiator | NULL | NULL | NULL
1237820 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | [NAME] | WINZIP SOFTWARE IS REQUIRED AS THE OLD ONE IS NOT WORKING AT ALL    > Whom can i contact for installation?    > Extn No - 8662 | 2010-07-12 15:29:16.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME] as it is default software | NULL | NULL | NULL
1171063 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install TOAD 9.7.2.5 | Install TOAD 9.7.2.5 | 2010-05-18 12:04:23.000 | sqldeveloper is install in your machine please check in your desktop & for TOAD you need to raise PR it is linces S/W it any problem mail to [EMAIL] :-asmit | sqldeveloper is install in your machine please check in your desktop & for TOAD you need to raise PR it is linces S/W it any problem mail to [EMAIL] :-asmit | [NAME] | TechM Pune Centralised Helpdesk | Treeview | Waiting for user response | NULL | NULL | NULL
1171080 | PUNE | Pune - Sharda Center | Amrinder Singh | Software | Software - Installation of Freeware | sql developer required for project work | Since we dont have to use TOAD so sql developer is required for project. Please install it ASAP.. | 2010-05-18 12:10:02.000 | Chetan : Install SQL developer call completed.... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1237411 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | Soumya Umakant Patil | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-12 13:14:18.000 | User not at desk @ 3:39PM.pls call me @5951.CitrixICA Client  has been installed. | User not at desk @ 3:39PM.pls call me @5951.CitrixICA Client  has been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | CitrixICA Client | NULL | NULL | NULL | NULL
1237395 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer :   I need this application urgently       -- Please close this Case | 2010-07-12 13:09:55.000 | Disapproved by Mgr/GH/CH | NULL | NULL | TIM-ASSETCOORDINATORS | SQL Developer | NULL | NULL | NULL | NULL
1237424 | PUNE | Pune - Gigaspace Delta | Sandeep Chiluveru | Software | Software - Installation of Freeware | Tortoise SVN Client 1.6.1.16129 | Need to install tortoise SVN Client 1.6.1.16129 | 2010-07-12 13:18:46.000 | tortoise SVN Client 1.6 installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise SVN Client 1.6.1.16129 | NULL | NULL | NULL | NULL
1237370 | PUNE | Pune - Manikchand Galleria Phase I | [NAME] | Software | Software - Installation of Freeware | Need to install [NAME] for viewing ppts on BT WIKI | Need to install [NAME] for viewing ppts on BT WIKI | 2010-07-12 13:02:20.000 | Aparna : Installed Flash player. | Aparna : Installed Flash player. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for Adobe [NAME] | NULL | NULL | NULL
1237387 | PUNE | Pune - Sharda Annex | Prasad Thatoju | Software | Software - Installation of Freeware | PLease can you install QTP Software | TestNG  PLease can you please install the  QTP software | 2010-07-12 13:06:37.000 | Closing On User Confirmation | NULL | PUNE PC | TechM Pune Centralised Helpdesk | TestNG | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1237345 | PUNE | Pune - Gigaspace Delta | Hrushikesh Bhamerkar | Software | Software - Installation of Freeware | Application not in list  : Installation of Putty | Putty installation, project requirement to connect to CLient machines ... | 2010-07-12 12:54:30.000 | Shridhar:Please lacol hard drive f:. | Shridhar:Please lacol hard drive f:. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for Putty as it is a freeware | NULL | NULL | NULL
1237340 | PUNE | Pune - Gigaspace Delta | Hrushikesh Bhamerkar | Software | Software - Installation of Freeware | HP QC Tool installation | HP QC Tool installtion | 2010-07-12 12:52:01.000 | call close :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1237318 | PUNE | Pune - Hinjewadi corporate Block | Nitin.3.Patil | Software | Software - Installation of Freeware | Application not in list | Install bridge case clarify client software on my machine. | 2010-07-12 12:45:39.000 | manojyadav@12\7\2010 installed clarify client. | manojyadav@12\7\2010 installed clarify client. | Manoj.3.Yadav | TechM Noida Centralised Helpdesk | Application not in list | Approved for Bridge clarify client. | NULL | NULL | NULL
1237541 | BANGALORE | Bangalore - AMR Tech Park | [NAME].S | Software | Software - Installation of Freeware | Oracle Client 9.2.0 | Oracle Client 9.2.0 | 2010-07-12 14:03:19.000 | [NAME] : installation of Oracle Client 9.2.0 is done in user machine. | NULL | [NAME] | TechM Noida Centralised Helpdesk | Oracle Client 9.2.0 | NULL | NULL | NULL | NULL
1237508 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | VMware Player | VMware Player    Please install VMware on my machine.    Please contact me at [PHONE]. | 2010-07-12 13:53:12.000 | VMware  is installed . | Called at 10:43am, user is not in a desk, let us know when u will be back,EXTN 3758,3345 | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | VMware Player | NULL | NULL | NULL | NULL
1237018 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Firefox | Please install [NAME] in my machine. Kindly do the needful at the earlist.  You can also call me at my extension: 7649 | 2010-07-12 11:18:27.000 | needful is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1236976 | BANGALORE | Bangalore - Hosur Road Bldg 2 | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat | please install tomcat4.1 and [NAME] 1.4 with linux | 2010-07-12 11:03:19.000 | Installed apache tomcat 4.1 working fine.. | Installed apache tomcat 4.1 working fine.. | Chandrababu M | TECH-UNIX-TEAM | Apache Tomcat | NULL | NULL | NULL | NULL
1236949 | PUNE | Pune - Hinjewadi Block 2 | Shravanthi J K L | Software | Software - Installation of Freeware | Require MSTSC installed for my ID | [NAME] installed for my lan ID | 2010-07-12 10:57:08.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1236890 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | need to install Subversion | 2010-07-12 10:38:42.000 | Shridhar:installed Subversion | Shridhar:installed Subversion | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for Subversion as it is a freeware | NULL | NULL | NULL
1237289 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | installation of BT comminicator | Installation of BT communicator | 2010-07-12 12:35:44.000 | BT comminicator installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1237295 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | installtion of oracle 10g developer suite , we are having client  provided software in the form of cd's. | 2010-07-12 12:37:57.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1237274 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list | [NAME] required. | 2010-07-12 12:31:09.000 | Shridhar:installed [NAME] | Shridhar:installed [NAME] | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1237232 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation of Oracle 8i client | Installation of Oracle 8i client | 2010-07-12 12:18:04.000 | Rohit: Install the same,hence closing the call. | Rohit: Install the same,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | Approved for Oracle 8i client. | NULL | NULL | NULL
1171006 | PUNE | Pune - Sharda Annex | Neetu Rai | Software | Software - Installation of Freeware | Install SQL Developer | Need To Install SQL Developer | 2010-05-18 11:43:50.000 | Shridhar:installed SQL Developer | Shridhar:installed SQL Developer | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1237208 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Microsoft .NET framework for openingQC login page | Please Assign to GigaSpace Delta Engineer as user is located in qwest clean room    Microsoft .net framework for HP QC login page opening | 2010-07-12 12:11:28.000 | installed :-asmit | NULL | NULL | NULL | Microsoft Visual Studio .NET 2003 Bootstrapper Plug-in | NULL | NULL | NULL | NULL
1237206 | BANGALORE | Bangalore - Hosur Road Bldg 2 | [NAME] | Software | Software - Installation of Freeware | Install Real VNC on desktop winmerge | Install real vnc winmerge on desktop. | 2010-07-12 12:10:38.000 | Installed. | Installed. | Satish R | Bangalore Hosur Road Desktop Engineers | winmerge | NULL | NULL | NULL | NULL
1171525 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Installation of Subversion software | Installation of Subversion software | 2010-05-18 14:55:50.000 | Amol:- installation os subversion software v.1.6.7 | NULL | [NAME] | TechM Pune Centralised Helpdesk | NULL | NULL | NULL | Training | Tech Mahindra
1237136 | BANGALORE | Bangalore - AMR Tech Park | Anand.7.Kumar | Software | Software - Installation of Freeware | Application not in list | Please install the LANDesk Management in my system. | 2010-07-12 11:51:08.000 | Rohit: Install the same,hence closing the call. | Rohit: Install the same,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | NULL | NULL | NULL | NULL
1171594 | PUNE | Pune - Sharda Center | Praveen Bansal | Software | Software - Installation of Freeware | Installation of Spark on this system | Please installed Spark on this system. | 2010-05-18 15:18:16.000 | Please refer http://tim.techmahindra.com/ for installing spark on your system. | Please refer http://tim.techmahindra.com/ for installing spark on your system. | [NAME] | TechM Pune Centralised Helpdesk | Spark | NULL | NULL | NULL | NULL
1237135 | PUNE | Pune - Gigaspace Delta | Ajinkya Lokare | Software | Software - Installation of Freeware | Application not in list(Load runner 8.0 or lower) | i required LOADRUNNER version 8 or lower Testing Tool.i required this tool as Project requirement..... | 2010-07-12 11:50:47.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1237073 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | [NAME] 3.2 | [NAME] 3.2 | 2010-07-12 11:34:42.000 | Shridhar:installed Oracle JDeveloper 3.2 | Shridhar:installed Oracle JDeveloper 3.2 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | [NAME] 3.2 | NULL | NULL | NULL | NULL
1237059 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi,    Please Install the "SENDIP Tool" used for the IPv6 testing in the Linux machine in the SSG lab.    Its urgent    Thanks  Sharad | 2010-07-12 11:30:05.000 | Installed "SENDIP Tool" in [NAME]. | Need to install  "SENDIP Tool" | Chandrababu M | TECH-UNIX-TEAM | Application not in list | Approved as freeware | NULL | NULL | NULL
1237095 | PUNE | Pune - Sharda Center | Prashant Erande | Software | Software - Installation of Freeware | PrimoPDF | Please install any program that can help me print any page to PDF. I actually know of Microsoft add-in "2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS" available at http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B0 | 2010-07-12 11:40:35.000 | [NAME] : Install PrimoPDF, call completed. | [NAME] : Install PrimoPDF, call completed. | [NAME] | OVTL Desktop Engineers | PrimoPDF | NULL | NULL | NULL | NULL
1237268 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Application not in list | Hi,    In Qwest clean room facility, we have a conference room, where we need to install a Client software called "Meeting center" Its a software provided by client, exe is available with us, given from client. This software is used to conduct meetings be | 2010-07-12 12:29:37.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1236618 | PUNE | Pune - Sharda Annex | [NAME] | Software | Software - Installation of Freeware | Microsoft Visual Studio 6.0 Runtime | I need Microsoft Visual Studio 6.0 Runtime application to work on a project assignment as a part of my Dissertation Semester Of Ms from BITS Pilani.    Thanks.! | 2010-07-10 19:44:02.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Microsoft Visual Studio 6.0 Runtime | Closing call on user confirmation. | NULL | NULL | NULL
1236597 | PUNE | Pune - Sharda Center | Anant Teli | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Oracle Database 10g Express Edition | 2010-07-10 18:42:02.000 | Aparna : Installed Oracle Database 10g Express Edition | Aparna : Installed Oracle Database 10g Express Edition | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Database 10g Express Edition | Approved for Oracle Database 10g Express Edition | NULL | NULL | NULL
1236553 | PUNE | Pune - Gigaspace Beta II | Sayem Mehdi | Software | Software - Installation of Freeware | Application not in list | Please configure internet explower 7(i.e7) | 2010-07-10 17:34:08.000 | dharmaraj:- Call has been Copmleted | dharmaraj:- Call has been Copmleted | Dharmaraj Chougale | Gigaspace Desktop Engineers | Application not in list | Approved. | NULL | NULL | NULL
1236531 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 10 ActiveX | Adobe [NAME] 10 ActiveX | 2010-07-10 17:12:38.000 | [NAME] 10 ActiveX installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1236509 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Instalation | Oracle Client 10g Installation | 2010-07-10 16:48:34.000 | Installed Oracle Client 10g | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1236502 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | [NAME], | [NAME] | 2010-07-10 16:44:44.000 | [NAME] :- java  installation is done & confirm with user | NULL | [NAME] | TechM Pune Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1236490 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | windows Search | Need to install the freeware "windows Search" so enable faster email search on my machine. | 2010-07-10 16:36:32.000 | Aparna : Installed windows search. | Aparna : Installed windows search. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | windows Search | NULL | NULL | NULL | NULL
1236483 | BANGALORE | Bangalore - MSAT - ITC5 5th [NAME] B wing | [NAME] | Software | Software - Installation of Freeware | SVN CommandLine Utility | looking for SVN CommandLine Utility Download of SVN at  http://svnkit.com/download.php  and see the following link for document http://svnkit.com/documentation.html | 2010-07-10 16:30:14.000 | Maheepal: software is in \\10.23.254.50\csd noida\eclipse.Waiting for user confirmation.SVN CommandLine Utility has been downloaded and copied in user machine. | Maheepal: software is in \\10.23.254.50\csd noida\eclipse.Waiting for user confirmation.SVN CommandLine Utility has been downloaded and copied in user machine. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | Application not in list | Approved for SVN as it is a freeware | NULL | NULL | NULL
1236451 | BANGALORE | Bangalore - AMR Tech Park | Sughosh T Nagarajan | Software | Software - Installation of Freeware | [NAME] | [NAME] | 2010-07-10 15:59:08.000 | Maheepal: instaled JVM | Maheepal: instaled JVM | Maheepal Dahiya | TechM Noida Centralised Helpdesk | [NAME] | NULL | NULL | NULL | NULL
1236447 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | SUN [NAME] (JDK) | SUN [NAME] (JDK) - JDK - 6 | 2010-07-10 15:54:13.000 | installed jdk | NULL | [NAME] | TechM Pune Centralised Helpdesk | SUN [NAME] (JDK) | NULL | NULL | NULL | NULL
1236437 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | install Oracle Client 10g | 2010-07-10 15:45:27.000 | Call closed | installed Oracle Client 10g. | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved for Oracle Client | NULL | NULL | NULL
1236423 | PUNE | Pune - Hinjewadi Block 1 | Manoj Dhote | Software | Software - Installation of Freeware | Microsoft IIS needs to be installed | Microsoft IIS needs to be installed on my machine with frontpage extensions. | 2010-07-10 15:33:18.000 | Shridhar:installed IIS. | Shridhar:installed IIS. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Microsoft released IIS SEO Toolkit Beta | NULL | NULL | NULL | NULL
1236409 | BANGALORE | Bangalore - AMR Tech Park | Priyanka [NAME] | Software | Software - Installation of Freeware | Requesting to install oracle 10g | I require oracle 10g to work on my project.  Hence I request you to install the same into my system. | 2010-07-10 15:22:26.000 | Himangshu:Installed @14/07/10-14:36 | NULL | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | Development | Client Provided
1236071 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Application not in list | WINZIP EXPIRED..[NAME]..THIS IS A VERY URGENT ISSUE...HAMPERING MY DAILY SCHEDULES...[NAME] IT WITH PRIORITY | 2010-07-10 11:26:46.000 | Shridhar:installed WinZip. | Shridhar:installed WinZip. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Application not in list | Approved for Winzip | NULL | NULL | NULL
1236039 | PUNE | Pune - Hinjewadi Block 1 | Abhijit Das | Software | Software - Installation of Freeware | Cppcheck | Cppcheck | 2010-07-10 11:11:32.000 | installed Citrix. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Cppcheck | NULL | NULL | NULL | NULL
1235992 | BANGALORE | Bangalore - Hosur Road Bldg 3 | Narendrababu M | Software | Software - Installation of Freeware | FileZilla | Please install FileZilla and FTP client which is required to download huge files from customer VPN.    Thanks  [NAME] | 2010-07-10 10:43:25.000 | software installation has been done. | NULL | Dhanesh P | Bangalore Hosur Road Desktop Engineers | FileZilla | NULL | NULL | NULL | NULL
1236392 | PUNE | Pune - Hinjewadi Block 1 | Anand Devani | Software | Software - Installation of Freeware | Firefox | Firefox | 2010-07-10 15:13:14.000 | Shridhar:installed Firefox. | Shridhar:installed Firefox. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1171691 | KOLKATA | Kolkata - Techno India (Techno) | Chayanika Sarkar | Software | Software - Installation of Freeware | Need to install Tortoise SVN. | Need to install Tortoise SVN for project purpose. | 2010-05-18 15:55:59.000 | Rohit: install the same,hence closing the call. | Rohit: install the same,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1236387 | PUNE | Pune - Hinjewadi Block 1 | Abhijit Das | Software | Software - Installation of Freeware | SQL Tools | SQL Tools | 2010-07-10 15:08:35.000 | Pankaj:-Oracle 10g installation done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Tools | NULL | NULL | NULL | NULL
1236382 | PUNE | Pune - Hinjewadi Block 1 | Abhijit Das | Software | Software - Installation of Freeware | SQL Developer | SQL Developer | 2010-07-10 15:03:08.000 | Shridhar:installed SQL Developer. | Shridhar:installed SQL Developer. | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | SQL Developer | Approved for SQL Developer | NULL | NULL | NULL
1236358 | PUNE | Pune - Gigaspace Beta II | Priya.19.J | Software | Software - Installation of Freeware | Application not in list | Link : http://www.microsoft.com/downloads/details.aspx?familyid=D88E4542-B174-4198-AE31-6884E9EDD524&displaylang=en    Microsoft has released a free visio viewer that allows anyone to open and view [NAME] drawings and diagrams.The free visio viewer is ide | 2010-07-10 14:48:49.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1236351 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | [NAME].   : Link : http://www.microsoft.com/downloads/details.aspx?familyid=D88E4542-B174-4198-AE31-6884E9EDD524&displaylang=en    Microsoft has released a free visio viewer that allows anyone to open and view [NAME] drawings and diagrams.The free | 2010-07-10 14:40:00.000 | installed :-asmit | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1236350 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | Link : http://www.microsoft.com/downloads/details.aspx?familyid=D88E4542-B174-4198-AE31-6884E9EDD524&displaylang=en    Microsoft has released a free visio viewer that allows anyone to open and view [NAME] drawings and diagrams.The free visio viewer is idea | 2010-07-10 14:39:32.000 | Aparna : Installed visio viewer | Aparna : Installed visio viewer | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1236339 | PUNE | Pune - Hinjewadi Block 2 | [NAME] [NAME] | Software | Software - Installation of Freeware | PLS install Q Messanger 4.0 | Hi, Pls install Q messanger 4.0. Thanks!!! | 2010-07-10 14:27:32.000 | Q Messanger 4.0 installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Q Messenger. | NULL | NULL | NULL
1236185 | PUNE | Pune - Hinjewadi Block 1 | [NAME] | Software | Software - Installation of Freeware | Oracle Client | Want Oracle Client 10.2.0 | 2010-07-10 12:24:24.000 | Bapu:  Installed Oracle Client 10.2.0 | NULL | Bapu Age | TechM Pune Centralised Helpdesk | Oracle Client | Approved for Oracle Client 10.2.0 | NULL | NULL | NULL
1236178 | BANGALORE | Bangalore - Hosur Road Bldg 1 | [NAME] | Software | Software - Installation of Freeware | FileZilla FTP clinet | FileZilla FTP clinet | 2010-07-10 12:20:14.000 | Installed File Zilla FTP clinet. | Let us know when you are back at desk. Pls call on 3758.    Installed File Zilla FTP clinet. | Sudheer kumar Verma | Bangalore Hosur Road Desktop Engineers | FileZilla | NULL | NULL | NULL | NULL
1171028 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | Ganesh Naik | Software | Software - Installation of Freeware | installation of eclipse 3.4 Ganamite | Hi [NAME],    please install eclipse 3.4 Ganamite IDE at my desktop.    Regards,  Ganesh | 2010-05-18 11:50:48.000 | Arvind: Installed eclipse 3.4 Ganamite                 Resolved. | NULL | [NAME] | Chandivali Desktop Engineers | Eclipse SDK 3.4.2 | Approved for eclipse 3.4 Ganamite. | NULL | NULL | NULL
1236179 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Need to upgrade ATT Q-Messenger | Please install latest version of ATT Q-Messenger. | 2010-07-10 12:20:59.000 | issue resolved. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Q Messenger. | NULL | NULL | NULL
1235984 | PUNE | Pune - Sharda Annex | Uttam Thakur | Software | Software - Installation of Freeware | Firefox | Firefox Installation,    I am getting some dll error while trying to opening firefox,did all possible troubleshoot from my side, Please look in this and reinstall the firfox asap | 2010-07-10 10:38:09.000 | [NAME] : [NAME], call completed. | Sharad : Ext is busy @ 13/07/10-10:37 | [NAME] | OVTL Desktop Engineers | Firefox | NULL | NULL | NULL | NULL
1171747 | PUNE | Pune - Gigaspace Delta | Laxman [NAME] | Software | Software - Installation of Freeware | Could you please insatall SQL Tools in my machine | Could you please insatll  SQL Tools in my machine it is freeware in google and it is only 2mb ,compare to SQL developer it is more friendly.it works like [NAME] we have more options.  and link is http://www.sqltools.net/. | 2010-05-18 16:22:56.000 | Vijay: Installed SQL Tools | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | [NAME] | TechM Pune Centralised Helpdesk | SQL Tools | Approved as freeware | NULL | NULL | NULL
1171309 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | cannot open xsl files properly | cannot open xsl,xsd amd xml files properly | 2010-05-18 13:29:10.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1235980 | MUMBAI | Mumbai - Chandivali Oberoi Gardens (B-Wing) | [NAME] | Software | Software - Installation of Freeware | [NAME] 3.2 | install Oracle JDeveloper 3.2 for process design. | 2010-07-10 10:36:30.000 | Shridhar:installed Oracle JDeveloper 3.2 | Shridhar:installed Oracle JDeveloper 3.2 | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | [NAME] 3.2 | NULL | NULL | NULL | NULL
1235972 | PUNE | Pune - Gigaspace Delta | vr003498 | Software | Software - Installation of Freeware | Eclipse SDK 3.4.2 | Eclipse SDK 3.4.2    Latest version of EcLipse IDe is required. | 2010-07-10 10:32:37.000 | Aparna : Installed Eclipse SDK 3.4.2 | Aparna : Installed Eclipse SDK 3.4.2 | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Eclipse SDK 3.4.2 | NULL | NULL | NULL | NULL
1235966 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list- Installation of Editplus | Please install editplus | 2010-07-10 10:24:58.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1236448 | PUNE | Pune - Sharda Annex | Arun Kumar.2.. | Software | Software - Installation of Freeware | Need to install latest version of [NAME] | Hi,    Need to install latest version of [NAME] in my system | 2010-07-10 15:54:52.000 | [NAME] installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Apporved for reader only | NULL | NULL | NULL
1236310 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | Installation of citrix  Client | Installation of citrix  Client. Please call on 080 6780 5765 or [PHONE] | 2010-07-10 14:06:24.000 | Pls provide ur msat Extn no or call me @ 5951. citrix  Client has been installed.. | Pls provide ur msat Extn no or call me @ 5951. citrix  Client has been installed.. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | citrix  Client | NULL | NULL | NULL | NULL
1236308 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Firefox | Please upgrade firefox version in my system | 2010-07-10 14:05:03.000 | needful is done | needful is done | Shaily Chauhan | TechM Noida Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1171312 | PUNE | Pune - Sharda Annex | Preeti Patankar | Software | Software - Installation of Freeware | Kindly install s/ws mentioned below . | 1) Funambol Server [NAME] v. 8.5.1 and Funambol Symbian PIM Sync (https://www.forge.funambol.org/download/)    [These are listed [NAME] free software downloads]    (2)    Provisioner: http://identitymngr.sourceforge.net/ | 2010-05-18 13:30:45.000 | NULL | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NULL | TIM-ASSETCOORDINATORS | Application not in list | Approved as open source free | NULL | NULL | NULL
1235882 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Installation of QTP 9.5 and oracle 10g client | Installation of QTP 9.5 and oracle 10g client | 2010-07-09 21:46:19.000 | Rohtash: Installed oracle 10 g client successfully. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1235621 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | Prasenjit [NAME] | Software | Software - Installation of Freeware | SQL Developer | Please install SQL Developer | 2010-07-09 17:41:57.000 | Dinesh: SQL Developer has been installed successfully.     Hence,call being closed. | Dinesh: SQL Developer has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1235619 | BANGALORE | Bangalore - Hosur Road Bldg 2 | [NAME] | Software | Software - Installation of Freeware | skype | Skype required as customer wants it as one of the communication channel. | 2010-07-09 17:41:12.000 | skype  is installed . | skype  is installed . | B H Shubhakara | Bangalore Hosur Road Desktop Engineers | skype | NULL | NULL | NULL | NULL
1235614 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | install Edit Plus | 2010-07-09 17:40:03.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1235611 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | install Oracle Client 10g Express Edition | 2010-07-09 17:38:47.000 | Aparna : Installed oracle 10g expres edition. | Aparna : Installed oracle 10g expres edition. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1235608 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | SQL Developer | install SQL Developer | 2010-07-09 17:37:27.000 | Call closed. | installed SQL Developer 2.1 | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1235594 | NOIDA | Noida - A20 | Vimal.3.Kumar | Software | Software - Installation of Freeware | Jalopy | Jalopy | 2010-07-09 17:30:23.000 | Software has been copied in users machine, hence closing the call. | Software has been copied in users machine, hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | Jalopy | NULL | NULL | NULL | NULL
1235816 | PUNE | Pune - Hinjewadi Block 2 | Ashish.2.Ranjan | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-09 19:41:38.000 | Aparna : Citrix has allready installed on users system. | Aparna : Citrix has allready installed on users system. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1235752 | NOIDA | Noida - A20 | [NAME] | Software | Software - Installation of Freeware | Hermes 2 Open Source | Hermes 2 Open Source | 2010-07-09 18:58:39.000 | Software has been installed and working fine hence closing the call. | Software has been installed and working fine hence closing the call. | Maneet Kumar | TechM Noida Centralised Helpdesk | Hermes 2 Open Source | NULL | NULL | NULL | NULL
1171360 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | need to install Tomcat 6.0 | Need to uninstall the current versuon of tomcat and install Tomcat 6.0 | 2010-05-18 13:52:31.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1235678 | BANGALORE | Bangalore - MSAT - ITC5 4th [NAME] A wing | [NAME] | Software | Software - Installation of Freeware | Oracle Database 10g Express Edition | Oracle Database 10g Express Edition | 2010-07-09 18:04:23.000 | User extn is busy .when u free pls call me @5951.Oracle Database 10g Express Edition has already been installed. | User extn is busy .when u free pls call me @5951.Oracle Database 10g Express Edition has already been installed. | Suresh [NAME] (TIM) | Bangalore AMR Tech Park Desktop Engineers | Oracle Database 10g Express Edition | NULL | NULL | NULL | NULL
1235691 | PUNE | Pune - Gigaspace Beta II | Sayem Mehdi | Software | Software - Installation of Freeware | Application not in list | Link : http://www.microsoft.com/downloads/details.aspx?familyid=D88E4542-B174-4198-AE31-6884E9EDD524&displaylang=en    Microsoft has released a free visio viewer that allows anyone to open and view [NAME] drawings and diagrams.The free visio viewer is idea | 2010-07-09 18:11:05.000 | Installed [NAME] 2007. | NULL | [NAME] | Gigaspace Desktop Engineers | Application not in list | Approved for [NAME]. | NULL | NULL | NULL
1235338 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please Install the following softwares.    Outlook Configuration  putty   filezilla   eclipse   Netbeans   tortoise SVN client   xml copy editor   java1.5   citrix client   BT communicator | 2010-07-09 15:52:25.000 | Rohit: installed the Communicator,hence closing the call. | Rohit: installed the Communicator,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | Approved for below s/w as free / default s/w..  •         putty   •         filezilla   •         eclipse   •         Netbeans   •         tortoise SVN client   •         xml copy editor   •         java1.5   •         citrix client   •         BT communi | NULL | NULL | NULL
1235324 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | Hi,    I require citrix client to access BT servers.  Can you please install the same.    thanks,  Viswa Sarma  93715 29188 | 2010-07-09 15:46:38.000 | Aparna : Installed Citrix software. | Aparna : Installed Citrix software. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1171371 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | need to install oracle 10g client | need to uninstall the current one and install oracle 10g client | 2010-05-18 13:55:21.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | Oracle Client | NULL | NULL | NULL | NULL
1235310 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | Application not in list | Need to install Net Meeting software.  * I am getting error when i followed the steps suggested in the manager comments. | 2010-07-09 15:40:30.000 | Disapproved by Mgr/GH/CH | NULL | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | Approved for Net meeting client | NULL | NULL | NULL
1235304 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please perform network configuration for the system and install all the below softwares.    Outlook configuration  putty   filezilla   eclipse   Netbeans    Tortoise SVN client    xml copy editor   java1.6  citrix   BT communicator | 2010-07-09 15:38:22.000 | System has been configured and below software installed. | System has been configured and below software installed. | [NAME] | Bangalore AMR Tech Park Desktop Engineers | Application not in list | Approved for below list of s/w as free / default s/w  •         putty   •         filezilla   •         eclipse   •         Netbeans   •         tortoise SVN client   •         xml copy editor   •         java1.5   •         citrix client   •         BT c | NULL | NULL | NULL
1235326 | KOLKATA | Kolkata - Techno India (Techno) | SANKHA GHOSH | Software | Software - Installation of Freeware | Please Install MS Communicator | Please Install MS Communicator / BT communicator | 2010-07-09 15:47:11.000 | Dinesh: MS Communicator 2005 has been installed successfully.     Hence,call being closed. | Dinesh: MS Communicator 2005 has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1171374 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | need to install tomcat 6.0 | need to uninstall the current one and install tomcat 6.0 | 2010-05-18 13:56:50.000 | Disapproved by Mgr/GH/CH | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | NOIDA PC | TechM Noida Centralised Helpdesk | Apache Tomcat | NULL | NULL | NULL | NULL
1235288 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Perl Practise...install perl in My PC | Perl Practise    I am sabitha..Pl install perl in My PC. I iam not available at extn, pl call me on my cell [PHONE] | 2010-07-09 15:32:41.000 | Installed. Hence cloisng this call @ abhishek | NULL | [NAME] | TechM Noida Centralised Helpdesk | Perl Practise | NULL | NULL | NULL | NULL
1171349 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | SQL developer installation | i want SQL developer installed in my system. | 2010-05-18 13:48:18.000 | [NAME] : SQL Developer installed and confirmed. | NULL | Prabhu G | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1235275 | BANGALORE | Bangalore - AMR Tech Park | [NAME] | Software | Software - Installation of Freeware | Application not in list | Please Configure the system and install the below softwares.    Outlook Configuration  putty  filezilla  eclipse  Netbeans  tortoise SVN client  xml copy editor  java1.5  citrix client  BT communicator | 2010-07-09 15:27:38.000 | call user at 5.37pm no response   pls call 2001 we can install the software as of now i am closing this call u can reopen the call again | call user at 5.37pm no response   pls call 2001 we can install the software as of now i am closing this call u can reopen the call again | Madhan Kumar | Bangalore AMR Tech Park Desktop Engineers | Application not in list | Approved for below list of s/w   •         putty   •         filezilla   •         eclipse   •         Netbeans   •         tortoise SVN client   •         xml copy editor   •         java1.5   •         citrix client   •         BT communicator | NULL | NULL | NULL
1235267 | NOIDA | Noida - A7 | Sameeksha Chauhan | Software | Software - Installation of Freeware | Application not in list | Trial version of Microsoft project plan | 2010-07-09 15:24:41.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1235255 | CHENNAI | Chennai - SBC Tech Park | [NAME] | Software | Software - Installation of Freeware | Need to Install the Microsoft Access | Dear Team,  As per the process requirement Need to Install the Microsoft Access to veiw the files shared from the client. Kindly check and do the needful.    Regards,  [NAME][PHONE] | 2010-07-09 15:19:02.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1235218 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | SQL Developer | Please provide SQL Developer | 2010-07-09 15:06:11.000 | installed SQL. | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1235214 | BANGALORE | Bangalore - AMR Tech Park | Sravanthi Chekuri | Software | Software - Installation of Freeware | JDK 1.6,,eclipse,svn,spark ,[NAME] configuration | JDK 1.6,eclipse,svn,spark ,email configuration on my machine. | 2010-07-09 15:05:01.000 | waiting for the user   myextno 7777  as per there is no response from your side i am closing this call now u can reopen the call again or call to extno 7777 | waiting for the user   myextno 7777  as per there is no response from your side i am closing this call now u can reopen the call again or call to extno 7777 | [NAME] | Bangalore AMR Tech Park Desktop Engineers | JDK | NULL | NULL | NULL | NULL
1171721 | CHENNAI | Chennai - Mahindra World City (MWC) | [NAME] | Software | Software - Installation of Freeware | Need to Install TCL editor | Need to Install TCL editor urgently.    Do provide access asap | 2010-05-18 16:12:52.000 | Closing on user's confirmation. | Closing on user's confirmation. | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing on user's confirmation. | NULL | NULL | NULL
1235215 | BANGALORE | Bangalore - AMR Tech Park | Pallavi Rahul Chaudhari | Software | Software - Installation of Freeware | Application not in list----required WinZip | Please install [NAME] on my system | 2010-07-09 15:05:26.000 | installed Winzip | installed Winzip | [NAME] | Bangalore AMR Tech Park Desktop Engineers | Application not in list | Approved for Winzip | NULL | NULL | NULL
1235183 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Apache Tomcat Server | Apache Tomcat Server | 2010-07-09 14:54:57.000 | manojyadav@09\7\2010 installed Apache Tomcat Server | manojyadav@09\7\2010 installed Apache Tomcat Server | Manoj.3.Yadav | TechM Noida Centralised Helpdesk | Apache Tomcat Server | NULL | NULL | NULL | NULL
1235165 | BANGALORE | Bangalore - Hosur Road Bldg 3 | [NAME] | Software | Software - Installation of Freeware | Need to install Freeware MindMap software | Need to install Freeware/open source MindMap software and it is QWEST asked to install this software | 2010-07-09 14:45:01.000 | software has been installed. | NULL | Dhanesh P | Bangalore Hosur Road Desktop Engineers | Application not in list | Approved Mindmap. | NULL | NULL | NULL
1235135 | PUNE | Pune - Sharda Center | Srinath Pentapati | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Oracle Client 10g Express Edition | 2010-07-09 14:32:22.000 | Call closed. | installed Oracle 10g Express Edition | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | NULL | NULL | NULL | NULL
1235113 | PUNE | Pune - Gigaspace Delta | Sandeep Chiluveru | Software | Software - Installation of Freeware | Tortoise CVS ver 1.10.10 | Tortoise CVS  version 1.10.10  Download Link:   http://prdownloads.sourceforge.net/tortoisecvs/TortoiseCVS-1.10.10.exe | 2010-07-09 14:24:59.000 | Tortoise CVS ver 1.10.10 insatalled and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | Tortoise CVS | Approved. | NULL | NULL | NULL
1235105 | PUNE | Pune - Gigaspace Delta | Sandeep Chiluveru | Software | Software - Installation of Freeware | J2SDK (any version) JDK 6 Update 21 | download and install J2SDK (any version)JDK 6 Update 21 | 2010-07-09 14:23:03.000 | JDK 6 .1 installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | J2SDK (any version) | NULL | NULL | NULL | NULL
1235093 | PUNE | Pune - Hinjewadi Block 1 | Girish Khatri | Software | Software - Installation of Freeware | Firefox | Please install latest version of Mozilla Firefox on my desktop | 2010-07-09 14:17:16.000 | Aparna : Installed Firefox 3.6 | Aparna : Installed Firefox 3.6 | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Firefox | NULL | NULL | NULL | NULL
1235057 | NOIDA | Noida - A20 | Amit Kotadia | Software | Software - Installation of Freeware | Application not in list | I need to upgrade my Q-messanger software. I have upgrade software on my machine. | 2010-07-09 14:02:31.000 | Rohtash: Installed the same successfully. | NULL | Rohtash.2.Kumar | TechM Noida Centralised Helpdesk | Application not in list | Approved for Q Messenger | NULL | NULL | NULL
1235046 | NOIDA | Noida - A20 | Saurabh.1.Gupta | Software | Software - Installation of Freeware | installation of MS SQL Server Client 2005 | hi,     kindly install MS SQL Server Client 2005 on my dedsktop.  Note: my seat is shifted to 2rd flor ([NAME]).  Cubicle : SB-29    thanks | 2010-07-09 13:56:09.000 | sucessfully has been installed | sucessfully has been installed | [NAME] | Noida Desktop Engineers | launch4j-3.0.1-win32.exe and | NULL | NULL | NULL | NULL
1235581 | PUNE | Pune - Sharda Center | Ravi Alampally | Software | Software - Installation of Freeware | Need to update ATT Q-Messenger | Please install later version of [NAME] on my machine. | 2010-07-09 17:24:55.000 | Pankaj:- Installation of Q messenger done,Call Completed. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1235574 | PUNE | Pune - Hinjewadi Block 2 | Prasad Paranjape | Software | Software - Installation of Freeware | Windows AFP Viewer Plug-in V3.4.1.7 | Windows AFP Viewer Plug-in V3.4.1.7 | 2010-07-09 17:22:11.000 | installed AFP viewer. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Windows AFP Viewer Plug-in V3.4.1.7 | Approved for Windows AFP Viewer Plug-in V3.4.1.7 as it is a freeware | NULL | NULL | NULL
1235562 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of MICROSOFT VISIO | 2010-07-09 17:15:26.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1235557 | NOIDA | Noida - A7 | [NAME] | Software | Software - Installation of Freeware | Installation of JBoss server | Installation of JBoss server latest version | 2010-07-09 17:13:19.000 | Maheepal:  done | Maheepal:  done | Maheepal Dahiya | TechM Noida Centralised Helpdesk | Application not in list | Approved | NULL | NULL | NULL
1235533 | PUNE | Pune - Gigaspace Delta | Ikjot [NAME] | Software | Software - Installation of Freeware | Application not in list | Transfer of approved trial version of [NAME] from the cubicle no 6098 to cubicle no 6222 corresponding to the service call no 1206779. | 2010-07-09 17:00:26.000 | installed visio. | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Consider this as an approval from Compliance for trial installation of [NAME] for below user till 17-07-2010 | NULL | NULL | NULL
1235522 | PUNE | Pune - Sharda Center | Prasad Moharil | Software | Software - Installation of Freeware | LIVE meeting  Client | LIVE meeting  Client | 2010-07-09 16:53:18.000 | Chetan : Install LiveMeeting | NULL | Chetan Jadhav | TechM Pune Centralised Helpdesk | windows Search | NULL | NULL | NULL | NULL
1235515 | PUNE | Pune - Gigaspace Beta II | Tulika Soni | Software | Software - Installation of Freeware | Adobe [NAME] 10 ActiveX | Adobe [NAME] 10 ActiveX | 2010-07-09 16:49:49.000 | [NAME] Already installed | [NAME] Already installed | [NAME] | TechM Pune Centralised Helpdesk | Adobe [NAME] 10 ActiveX | NULL | NULL | NULL | NULL
1235509 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Application not in list : Net Meeting Tool | Project Requirement | 2010-07-09 16:46:01.000 | installed net meeting | NULL | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Net Meeting client | NULL | NULL | NULL
1235492 | PUNE | Pune - Gigaspace Beta II | Sampath Uppula | Software | Software - Installation of Freeware | Please install Notepad ++ text editor | Please install Notepad ++ text editor | 2010-07-09 16:39:14.000 | Aparna : Installed Notepad ++ text editor | Aparna : Installed Notepad ++ text editor | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Notepad ++ | NULL | NULL | NULL | NULL
1235495 | PUNE | Pune - Sharda Annex | [NAME]. | Software | Software - Installation of Freeware | Application not in list | Need to install Borland together Software | 2010-07-09 16:39:41.000 | Since the call is closed by [NAME] compliance, system is closing the call.In case requirement still exists you may re - open the call or raise fresh call.Kindly mail to [EMAIL] with CC to [EMAIL] for any issue | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1235479 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Installation of IDesk- SAM | I need the installation of SAM for my project purpose.  Benelux-BT01-B  Project Manager : [NAME] | 2010-07-09 16:35:59.000 | Call closed. | installed IDesk- SAM | [NAME] | TechM Pune Centralised Helpdesk | NULL | Approved for IDesk- SAM | NULL | NULL | NULL
1171487 | PUNE | Pune - Gigaspace Delta | [NAME] | Software | Software - Installation of Freeware | need installation for subversion s/w | need installation for subversion s/w | 2010-05-18 14:41:14.000 | Chetan : Install SVN Call completed..... | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Chetan Jadhav | TechM Pune Centralised Helpdesk | subversion | NULL | NULL | NULL | NULL
1235438 | PUNE | Pune - Hinjewadi Block 1 | Bhupesh Chaudhari | Software | Software - Installation of Freeware | Install Microsoft office communicator | Install Microsoft office communicator | 2010-07-09 16:26:18.000 | Call completed. | Call completed. | [NAME] | TECHM-HINJEWADI-DESKTOP | Application not in list | Approved for BT Communicator | NULL | NULL | NULL
1235472 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Application not in list ---   SVN | I need SVN software for the project purpose. (Benelux - BT01 -B)    Project Manager - Ashutosh Hirlekar | 2010-07-09 16:33:04.000 | Aparna : Installed SVN. | Aparna : Installed SVN. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | Application not in list | Approved for SVN as it is a freeware | NULL | NULL | NULL
1235452 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | Install Edit Plus | Pls install Edit Plus | 2010-07-09 16:28:45.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Closing this call on your Confirmation. | NULL | NULL | NULL
1235429 | PUNE | Pune - Gigaspace Delta | Amol.3.More | Software | Software - Installation of Freeware | Application not in list | Install Editplus on system from cubicle 2069 to 2073. | 2010-07-09 16:23:05.000 | Since you have not responded to [NAME] compliance query, we would like to inform you that this call is closed by system. In case requirement still exists you may re - open the call or raise fresh call.   incase of any issues kindly mail to timcompliance@tech | NULL | [NAME] | TechM Noida Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1235423 | PUNE | Pune - Gigaspace Delta | Amol.3.More | Software | Software - Installation of Freeware | Oracle Client 10g Express Edition | Install Oracle Client 10g Express Edition on system from cubicle 2069 to 2073. | 2010-07-09 16:20:21.000 | installed Oracle Client 10g Express Edition | NULL | [NAME] | TechM Pune Centralised Helpdesk | Oracle Client 10g Express Edition | Approved | NULL | NULL | NULL
1171054 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | Install XMLspy | Install XMLspy | 2010-05-18 12:01:23.000 | Closing On User Confirmation | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | PUNE PC | TechM Pune Centralised Helpdesk | Application not in list | Since you have not responded to our query, we would like to inform you that this call is closed. In case requirement still exists you may re - open the call or raise fresh call | NULL | NULL | NULL
1235424 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | TortoiseSVN team | TortoiseSVN team - WHY IT IS CLOSED laST TIME I REALLY DON'T KNOW | 2010-07-09 16:20:48.000 | needful is done : shaily | NULL | Shaily Chauhan | TechM Noida Centralised Helpdesk | TortoiseSVN team | NULL | NULL | NULL | NULL
1235406 | PUNE | Pune - Gigaspace Beta II | [NAME] | Software | Software - Installation of Freeware | Net Meeting Tool | Project Requirement. | 2010-07-09 16:14:54.000 | [NAME] | [NAME] | [NAME] | TechM Pune Centralised Helpdesk | Application not in list | Approved for Netmeeting client | NULL | NULL | NULL
1235414 | PUNE | Pune - Gigaspace Delta | Amol.3.More | Software | Software - Installation of Freeware | SQL Developer | install SQL Developer on systems from cubical 2069 to 2073 all. | 2010-07-09 16:16:57.000 | SQL Developer installed and confirmed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | NULL | NULL | NULL | NULL
1171486 | MUMBAI | Mumbai -Chandivali Oberoi Gardens (A-Wing) | [NAME] | Software | Software - Installation of Freeware | Instalaltion of Oracle Client... | Hi,    Can you please install Oracle 10g client. required for running the Geneva Client.    regards,  Gajender | 2010-05-18 14:41:01.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Oracle Client 10.2.0.3 x | Approved for Oracle 10g client. | NULL | NULL | NULL
1235352 | PUNE | Pune - Sharda Annex | Preeti Patankar | Software | Software - Installation of Freeware | Install Internet Explorer 7. | Install Internet Explorer 7. Our project work is getting affected .Kindly take this on priority basis . | 2010-07-09 15:55:42.000 | Call closed. | installed IE7. | [NAME] | TechM Pune Centralised Helpdesk | NULL | NULL | NULL | NULL | NULL
1234669 | KOLKATA | Kolkata - Techno India (Techno) | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 9 | Please install [NAME] 9 in my Desktop as early as possible. | 2010-07-09 11:36:35.000 | Dinesh:Adobe Flash Player 9 has been installed successfully.     Hence,call being closed. | Dinesh:Adobe Flash Player 9 has been installed successfully.     Hence,call being closed. | [NAME] | TechM Noida Centralised Helpdesk | Adobe [NAME] 9 | NULL | NULL | NULL | NULL
1234673 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-09 11:38:37.000 | Aparna : Citrix allready installed. | Aparna : Citrix allready installed. | Aparna.2.Sutar | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL
1234670 | KOLKATA | Kolkata - Bengol Intelligent Park Ltd (BIPL) | [NAME] | Software | Software - Installation of Freeware | Adobe [NAME] 9 | Adobe [NAME] is required for playing some presentations. | 2010-07-09 11:37:33.000 | Himangshu:Installed @09/07/10-15:15 | NULL | [NAME] | TechM Noida Centralised Helpdesk | Adobe [NAME] 9 | NULL | NULL | NULL | NULL
1234655 | BANGALORE | Bangalore - AMR Tech Park | Srilaxmi [NAME] | Software | Software - Installation of Freeware | Application not in list | Installtion of Live Meeting Required.. | 2010-07-09 11:32:35.000 | Rohit: install The same ,hence closing the call. | Rohit: install The same ,hence closing the call. | Rohit Vyas | TechM Noida Centralised Helpdesk | Application not in list | Approved for Livemeeting client | NULL | NULL | NULL
1234666 | NOIDA | Noida - CanvasM | [NAME] | Software | Software - Installation of Freeware | Application not in list | Installation of JIL SDK 1.2 BETA | 2010-07-09 11:36:19.000 | Done the same | in progress | noda20canvasm | Noida Desktop Engineers | Application not in list | Approved for JIL SDK 1.2 BETA as it is a freeware | NULL | NULL | NULL
1234640 | PUNE | Pune - Hinjewadi Block 2 | [NAME] | Software | Software - Installation of Freeware | SQL Developer | SQL Developer need to be installed as required in the project | 2010-07-09 11:27:38.000 | SQl devoloper already installed | NULL | [NAME] | TechM Pune Centralised Helpdesk | SQL Developer | SQL Devolpper already installed | NULL | NULL | NULL
1171492 | PUNE | Pune - Sharda Center | [NAME] | Software | Software - Installation of Freeware | installation of [NAME] run time version > 1.5 | Please install [NAME] run time version greater than 1.4.1_02.  [NAME] is not functioning properly without it. | 2010-05-18 14:42:42.000 | call resolved | --IN CASE CALL IS KEPT IN IN PROGRESS, KINDLY DELETE THIS ENTIRE TEXT AND ADD YOUR REMARKS HERE-- | Prabhu G | TechM Pune Centralised Helpdesk | Java Runtime Enviornment (JRE) | NULL | NULL | NULL | NULL
1234639 | PUNE | Pune - Hinjewadi Block 2 | Keerti Rajwar | Software | Software - Installation of Freeware | CitrixICA Client | CitrixICA Client | 2010-07-09 11:27:12.000 | Shridhar:installed CitrixICA Client | Shridhar:installed CitrixICA Client | Shridhar.3.Kulkarni | TechM Pune Centralised Helpdesk | CitrixICA Client | NULL | NULL | NULL | NULL