Spreadsheet: 463081d1464288184-calculation-of-downtime-with-a-range-of-time-for-various-status-copy-of-down
Sheet: issues (2)

# | Project | Tracker | Status | Start date | Created | Resolved |  | Downtime | Subject | Author | Assignee | Related issues | Description
490 | GAEPL TP-1 | Bug | Pending | 25-05-2016 | 2016-05-25 18:33:00 |  |  |  | 7718_cash up pending | Durga Prasad Prasad | Sumit Kumar |  | Dear sir,_x000D_ _x000D_ TC id-7718,morning shift,sachin-2 on 25_05_2016, cash up is not done due to showing audit is yet pending_x000D_ while all audit has completed._x000D_ _x000D_ Please resolve this issue._x000D_ Regard_x000D_ Durga
489 | KEPL TP-2 | Bug | Rejected | 25-05-2016 | 2016-05-25 14:16:00 | 2016-05-25 14:49:00 |  |  | SWB report | Sanjay Saroha | Sanjay Saroha |  | This is to inform you that we trying to generate the SWB report but showing error file not found._x000D_ _x000D_ Please find the attachment file.
488 | KEPL TP-2 | Bug | Resolved | 25-05-2016 | 2016-05-25 00:13:00 | 2016-05-25 23:01:00 |  |  | Transactions of lane 9 are not fetching in audit module | Nitish Kumar | Sanjay Saroha |  | Dear Sir,_x000D_ _x000D_ At KEPL TP2, lane 9 data are pending from 24-05-2016 21:57:00, due to this cashup is also pending._x000D_ Please resolve the issue as soon as possible._x000D_ _x000D_ --_x000D_ Thanks_x000D_ Nitish Kumar
487 | KEPL TP-1 | Bug | Pending | 24-05-2016 | 2016-05-24 22:50:00 |  |  |  | Barcode Issue In Lane no.10 | Sanjay Saroha | Sushant Banerji | Related to #456 | This is to inform you that lane no. 10barcode return slip not reading any lane showing error inlaid._x000D_ _x000D_ Please find the attachment file of screen shot.
486 | KEPL TP-2 | Bug | Closed | 24-05-2016 | 2016-05-24 22:32:00 | 2016-05-25 10:36:00 |  |  | Data Pending Lane no.5 | Sanjay Saroha | [NAME] |  | This is to inform you that [NAME] have working in lane no.05 but data not showing in online auditing & Transactions viewer._x000D_ _x000D_ Please check the issue on urgent base.
483 | GAEPL TP-1 | Bug | Pending | 23-05-2016 | 2016-05-23 17:21:00 |  |  |  | 7790_cash up pending | Durga Prasad Prasad | Sumit Kumar |  | Dear sir,_x000D_ _x000D_ TC id-7790,morning shift,islam kumar on 23_05_2016, cash up is not done due to showing audit is yet pending_x000D_ while all audit has completed._x000D_ _x000D_ Please resolve this issue._x000D_ Regard_x000D_ Durga
482 | GAEPL TP-1 | Bug | Closed | 23-05-2016 | 2016-05-23 11:20:00 | 2016-05-23 11:43:00 |  |  | 7736 cashup pending | Durga Prasad Prasad | Sumit Kumar |  | Dear sir,_x000D_ _x000D_ TC id-7736,night shift,durgesh [NAME] on 23_05_2016, cash up is not done due to showing audit is yet pending_x000D_ while all audit has completed._x000D_ _x000D_ Please resolve this issue._x000D_ Regard_x000D_ Durga.
481 | GAEPL TP-1 | Bug | Pending | 22-05-2016 | 2016-05-22 16:47:00 |  |  |  | lane-6 barrier issue. | Durga Prasad Prasad | Sumit Kumar |  | Dear sir,_x000D_ _x000D_ It is infrom you that at GAEPL TP1,_x000D_ _x000D_ Lane-6 barrier has some problem that ,sometimes the barrier is going up and coming down autometically without comand coming from console._x000D_ we carred out all step of hardware troble shoting (change loop detector,change barrier PCB,etc)but still it is unsuccesfull._x000D_ _x000D_ Please check whether it is software related issue or any other._x000D_ _x000D_ Regards_x000D_ Durga.
480 | KEPL TP-1 | Bug | Pending | 20-04-2016 | 2016-05-22 12:55:00 |  |  |  | TC Shortage & Excess  anount Issue | Sanjay Saroha | Sumit Kumar |  | This is to inform you that at KEPL TP1 there occurs an issue related to cashup_x000D_ one [NAME] report shows +11300  and second report shows -11645._x000D_ _x000D_ For your reference Transaction viewer report and final cashup report is sent._x000D_ Please find the attachments._x000D_
479 | KEPL TP-1 | Bug | Pending | 20-04-2016 | 2016-05-22 12:45:00 |  |  |  | [NAME] anount Issue | Sanjay Saroha | Sumit Kumar |  | It is for your kind information At KEPL TP1 Cashup issue_x000D_ Please find the below mention details and attachments._x000D_ _x000D_ Date 20.04.2016_x000D_ Shift C_x000D_ TC ID 1373_x000D_ TC Amount 38010_x000D_ System amount 40125_x000D_ Shortage -2115_x000D_ _x000D_ Please resolved the issue._x000D_ _x000D_ Please find the attachment file.
478 | GAEPL TP-1 | Bug | Closed | 21-05-2016 | 2016-05-21 17:56:00 | 2016-05-21 18:22:00 |  |  | cash up pending_7800 | Durga Prasad Prasad | Sumit Kumar |  | Dear sir,_x000D_  _x000D_ It is inform you that at [NAME]_ _x000D_ T.C id-7800,akash kumar,shift-morning,21-05-2016 cash up is not done due to showing audit not competed in TMS application._x000D_ _x000D_ Please resolve this issue._x000D_ _x000D_ Regard_x000D_ Durga.
477 | GAEPL TP-1 | Bug | Rejected | 20-05-2016 | 2016-05-20 19:17:00 | 2016-05-21 18:43:00 |  |  | cashup excess issue_20-05-2016. | Durga Prasad Prasad | Durga Prasad Prasad |  | Dear sir,_x000D_ _x000D_ It is inform you that_x000D_ _x000D_ T.C id-7684 viswas pal,cash up is showing 9305 ruppes excess(reffer attachment)_x000D_ Please resolve this issue._x000D_ _x000D_ Regards_x000D_ Durga.
476 | KEPL TP-2 | Bug | Closed | 20-05-2016 | 2016-05-20 18:12:00 | 2016-05-20 18:20:00 |  |  | Pos System Rechrage Issue HR66A2324 | Sanjay Saroha | Sumit Kumar | Related to #441 | Please kind for your information three vehicle tag recharge issue in TP2._x000D_ When these vehicles nos.HR66A2324 are recharge in system application one time, it's show two times._x000D_ _x000D_ Please find the attachment file.
475 | GAEPL TP-1 | Bug | Closed | 20-05-2016 | 2016-05-20 14:55:00 | 2016-05-20 15:25:00 |  |  | cash up pending_7737 | Durga Prasad Prasad | Sumit Kumar |  | It is infrom you that  at GAEPL_TP1,_x000D_ _x000D_ The user [NAME],shift-night,on 20-05-2016 cash up is pending due to showing audit is pending yet,while all data has audit completed_x000D_ _x000D_ Please do needfully.
474 | KEPL TP-2 | Bug | Resolved | 20-05-2016 | 2016-05-20 12:46:00 | 2016-05-25 01:09:00 |  |  | Over load barcode Issue | Sanjay Saroha | Sanjay Saroha |  | This is to inform you that We trying to check the over load barcode no. in TTR Report but not showing the over load barcode._x000D_ _x000D_ Please check the issue on urgent base._x000D_ _x000D_ Please find the attachment file of TTR Report All Lane.
473 | KEPL TP-2 | Bug | In Progress | 20-05-2016 | 2016-05-20 12:11:00 | 2016-05-25 14:41:00 |  |  | SWB data time delay | Sanjay Saroha | Sanjay Saroha |  | This is to inform you that [NAME] have issue the over load ticket and we have check the with in  3 mints its showing invalid barcode, data fetch is delay,_x000D_ Data showing on SWB minimum 5/6 mints._x000D_ _x000D_ Please check the issue on urgent base.
471 | KEPL TP-2 | Bug | Closed | 19-05-2016 | 2016-05-19 10:05:00 | 2016-05-19 18:58:00 |  |  | Transactions of lane 06 are not showing in online auditing & Transactions viewer | Sanjay Saroha | [NAME] |  | This is to inform you that [NAME] have issue the return by mistake its need to be cancel but not showing the date online auditing & Transactions viewer._x000D_ _x000D_ Please find the attachment file of receipt.
466 | KEPL TP-2 | Bug | Closed | 18-05-2016 | 2016-05-18 10:34:00 | 2016-05-18 18:30:00 |  |  | SWB login issue | Sanjay Saroha | [NAME] | Related to #464 | This is to inform you that we trying to login in SWB application both side but not able to login showing error invalid User._x000D_ _x000D_ Please resolved the issue on urgent base._x000D_ _x000D_
465 | GAEPL TP-2 | Bug | Closed | 18-05-2016 | 2016-05-18 10:18:00 | 2016-05-20 10:52:00 |  |  | Cash UP Pending 18May2016 | [NAME] | Sushant Banerji |  | Dear Sumit,_x000D_ _x000D_ Today(18052016) at GAEPL TP2 lane#1,2,3,5,7&8 cash up pending due to software issue._x000D_ system sowing some double transaction._x000D_ _x000D_ Resolve at immediate priority._x000D_ please check attached some screen sort. It is for your ready reference. _x000D_ _x000D_ Regards _x000D_ Vivek
464 | KEPL TP-2 | Bug | Closed | 17-05-2016 | 2016-05-17 22:35:00 | 2016-05-18 18:45:00 |  |  | [NAME] | Sanjay Saroha | [NAME] | Related to #463, Related to #466 | This is to inform you that we have create the some new TC ID but not able to login after assignment in all lane, showing error invalid user._x000D_ _x000D_ TC ID detail 1522,1537,1545,1550,1508,1527 and 1544._x000D_ _x000D_ Please resolved the issue on urgent base. _x000D_
461 | KEPL TP-2 | Bug | In Progress | 17-05-2016 | 2016-05-17 10:35:00 |  |  |  | TC have shortage & Excess Issue | Sanjay Saroha | Sushant Banerji |  | Dear Sir_x000D_ _x000D_ It is inform that a TC have shortage & Excess  amount in collector end of shift report._x000D_ _x000D_ Please find the attachment file. _x000D_ _x000D_ Please do the need full
459 | GAEPL TP-1 | Bug | Closed | 16-05-2016 | 2016-05-16 12:09:00 | 2016-05-16 15:13:00 |  |  | cash up pending _16052016 | Durga Prasad Prasad | Sumit Kumar |  | Dear sir,_x000D_ _x000D_ It is inform you that at GAEPL TP1,_x000D_ _x000D_ the user id-7736,durgesh kumar,shift-night on 16-05-2016 cashup is pending due to showing audit is pending(reffer attachment)._x000D_ _x000D_ Please resolve this issue._x000D_ _x000D_ Regards_x000D_ Durga.
457 | GAEPL TP-2 | Bug | Pending | 16-05-2016 | 2016-05-16 10:59:00 |  |  |  | Wrong Amount Show In TMS Application | [NAME] | Sumit Kumar | Related to #383 | Dear Sumit,_x000D_ _x000D_ At GAEPL TP2 Lane#8 Some time TMS application showing wrong amount. _x000D_ _x000D_ Please check the attache pic for your reference._x000D_ _x000D_ Regards_x000D_ Vivek
456 | KEPL TP-1 | Bug | Pending | 15-05-2016 | 2016-05-16 09:41:00 |  |  |  | [NAME] Issue | Sanjay Saroha | Sumit Kumar | Related to #487 | This is to inform you that at KEPL TP1 there is an issue related to_x000D_ the return journey tickets._x000D_ In some of the return journey tickets no [NAME] is available._x000D_ _x000D_ for your reference please find the attachment._x000D_ _x000D_ Please look in to this urgently.
454 | KEPL TP-2 | Bug | Closed | 13-05-2016 | 2016-05-13 16:09:00 | 2016-05-14 16:04:00 |  |  | [NAME] | Sanjay Saroha | Mohit Sharma |  | This is to inform you that NH-363 showing in receipt print some lane its not correct._x000D_ So please implement the NH-352 of lane receipt print all lane._x000D_ _x000D_ Please find the attachment file.
450 | KEPL TP-2 | Bug | Pending | 2016-11-05 00:00:00 | 2016-05-11 18:03:00 |  |  |  | RFID Tag sale amount issue | Sanjay Saroha | Sumit Kumar |  | This is to inform you that POS tag sale amount showing in printout slip._x000D_ _x000D_ Please find the attachment file of trail mail_x000D_
446 | KEPL TP-2 | Bug | Pending | 2016-10-05 00:00:00 | 2016-05-10 14:39:00 |  |  |  | TC shortage & Excess Issue | Sanjay Saroha | Sumit Kumar |  | _x000D_ 1.Tc Pawan kumar working in booth no. 01 his login id 1455 in B shift on   14.04.2016.login id was not automatically logout at 16.00 hrs and next     transaction amount Rs.325 has been done. amount cash up of B shift rs.305 excess  & deposited in B shift cash up._x000D_ _x000D_ 2.Transaction was counted in C shift on the same day & due to this C shift cash up was in minus Rs-325._x000D_ _x000D_ Please find the attachment file.
445 | GAEPL TP-1 | Bug | Closed | 2016-10-05 00:00:00 | 2016-05-10 11:57:00 | 2016-05-10 14:51:00 |  |  | INF|GAEPL|TP1|Lane# 6 Having Problem In Bar Code & Smart Card Validation | Varun Kumar | Sumit Kumar |  | Dear Sir,_x000D_ _x000D_ It is inform to you that at GAEPL Tp1 in lane# 6 application is not validate the Bar Code and Smart Card transaction, please check the attachment for your reference. _x000D_ _x000D_ Please resolved the issue ASAP, because of it lane is not in operation._x000D_ _x000D_ Regards_x000D_ Varun
443 | GAEPL TP-2 | Bug | Pending | 2016-10-05 00:00:00 | 2016-05-10 10:02:00 |  |  |  | TTR Report Not generate | [NAME] | [NAME] | Related to #306, Related to #334 | Dear Sumit,_x000D_ _x000D_ At GAEPL TP2 TTR report not generate.showing an error._x000D_ _x000D_ Please check the attachment._x000D_ _x000D_ solve it ASAP._x000D_ _x000D_ Thanks._x000D_ _x000D_ _x000D_ Regards_x000D_ Vivek
442 | KEPL TP-2 | Bug | Closed | 2016-09-05 00:00:00 | 2016-05-09 20:07:00 | 2016-05-20 23:32:00 |  |  | TC have excess amount in end of shift report | Sanjay Saroha | Sumit Kumar | Related to #440 | At KEPL TP2, the transactions of lane 10 are not being fetched in audit module. Therefore cashup is pending._x000D_ _x000D_ Also in lane 10, TC have excess amount in end of shift report, below are the details:_x000D_ 1) ID - 1479, Shift - B (morning), Date - 09-May-16, Excess amount - 18000_x000D_ _x000D_ Requested you to please rectify the mentioned issue on urgent basis.
441 | KEPL TP-2 | Bug | Closed | 2016-09-05 16:17:00 | 2016-05-09 16:17:00 | 2016-05-20 13:13:00 |  |  | Pos Recharge Issue | Sanjay Saroha | Sumit Kumar | Related to #476 | Please kind for your information three vehicle tag recharge issue in TP2._x000D_ When these vehicles nos.HR46D6544 and HR55T6130 are recharge in system application one time, it's show two times._x000D_ _x000D_ When vehicles no. [NAME] is recharge one time it shown three times in system application. Please resolve this issue in priority basis._x000D_ _x000D_ Please find the attachment file.
440 | KEPL TP-2 | Bug | Closed | 2016-09-05 00:00:00 | 2016-05-09 16:14:00 | 2016-05-10 15:41:00 |  |  | Transactions of lane 10 are not showing in online auditing | Sanjay Saroha | [NAME] | Related to #442 | At KEPL TP2, the transactions of lane 10 are not being fetched in audit module. Therefore cashup is pending._x000D_ _x000D_ Also in lane 10, TC have excess amount in end of shift report, below are the details:_x000D_ 1) ID - 1440, Shift - B (morning), Date - 08-May-16, Excess amount - 43570_x000D_ _x000D_ 2) ID - 1449, Shift - C (afternoon), Date - 08-May-16, Excess amount - 55695_x000D_ _x000D_ Requested you to please rectify the mentioned issue on urgent basis.
439 | GAEPL TP-2 | Bug | Closed | 2016-09-05 00:00:00 | 2016-05-09 13:07:00 | 2016-05-09 14:44:00 |  |  | POS Cash up Issue 09May2016 | [NAME] | Sumit Kumar | Related to #388 | Dear Sumit,_x000D_ _x000D_ It is inform to you that at GAEPL TP2 in POS sale/recharge report showing two extra transaction._x000D_ _x000D_ Please resolve it ASAP._x000D_ _x000D_ Thanks._x000D_ _x000D_ Regards_x000D_ Vivek_x000D_
435 | GAEPL TP-2 | Bug | Closed | 2016-08-05 00:00:00 | 2016-05-08 10:49:00 | 2016-05-09 06:57:00 |  |  | POS Cash up Issue 08May2016 | [NAME] | Sumit Kumar | Related to #388 | Dear Sumit,_x000D_ _x000D_ It is inform to you that at GAEPL TP2 in POS sale/recharge report showing a double transaction._x000D_ due to this cash up is pending._x000D_ _x000D_ Please resolve it ASAP. _x000D_ _x000D_ Thanks._x000D_ _x000D_ Regards_x000D_ Vivek
433 | GAEPL TP-2 | Bug | Closed | 2016-06-05 00:00:00 | 2016-05-06 03:52:00 | 2016-05-09 12:35:00 |  |  | Cash UP Pending 06May2016 | [NAME] | Sumit Kumar |  | Dear Sumit,_x000D_ _x000D_ Lane#5 TC id 1307 today shift 'A' cash up is pending due to 'audit not complete'_x000D_ _x000D_ check attached scr. sort._x000D_ _x000D_ Please resolve this issue._x000D_ _x000D_ this problem has been coming continuously since from 3 days.    _x000D_ _x000D_ Thanks._x000D_ _x000D_ Regards_x000D_ Vivek
431 | GAEPL TP-2 | Bug | Closed | 2016-05-05 00:00:00 | 2016-05-05 11:03:00 | 2016-05-05 11:15:00 |  |  | Cash UP Pending 05May2016 | [NAME] | Sumit Kumar | Related to #429 | Dear Sumit,_x000D_ _x000D_ It is inform to you that today shift 'B' at lane#5 TC id 1370 cash up pending due to audit not complete. _x000D_ _x000D_ Please solve it asap._x000D_ _x000D_ Thanks._x000D_ _x000D_ Regards_x000D_ Vivek
430 | GAEPL TP-1 | Bug | Closed | 2016-04-05 00:00:00 | 2016-05-04 12:59:00 | 2016-05-05 12:59:00 |  |  | INF|GAEPL|TP1|All Lanes Have Problem In BCR Validation | Varun Kumar | Sumit Kumar | Related to #417 | Dear Sir, _x000D_ _x000D_ At GAEPL TP1 there are problem with the return transaction. Some times TMS application did not validate the return receipt by scanning and manually also. It's happen after changed the data base in all lanes. _x000D_ _x000D_ Please find the attachment for your ready reference._x000D_ _x000D_ kindly resolve the issue ASAP. _x000D_ _x000D_ Thanks:_x000D_ Varun
429 | GAEPL TP-2 | Bug | Closed | 2016-04-05 00:00:00 | 2016-05-04 11:36:00 | 2016-05-04 13:04:00 |  |  | Cash UP Pending 04May2016 | [NAME] | Sumit Kumar | Related to #307, Related to #431 | Dear Sumit,_x000D_ _x000D_ It is informed to you that at GAEPL TP2, the user id are 1304 and 1308, morning shift on 04 May2016 cash up is pending due to showing msg audit yet not complete._x000D_ _x000D_ Please resolve this issue ASAP._x000D_ _x000D_ Thanks_x000D_ _x000D_ Regard _x000D_ Vivek Saini_x000D_ _x000D_ _x000D_ _x000D_