Spreadsheet: 214a34ff-b474-4263-834d-9585d444c97a
Sheet: Sheet1

GAP ANALYSIS - 2011 | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Unnamed: 4 | Unnamed: 5 | Unnamed: 6 | Unnamed: 7 | Unnamed: 8 | Unnamed: 9 | Unnamed: 10 | Unnamed: 11 | Unnamed: 12 | Unnamed: 13 | Unnamed: 14 | Unnamed: 15 | Unnamed: 16 | Unnamed: 17 | Unnamed: 18 | Unnamed: 19 | Unnamed: 20 | Unnamed: 21 | Unnamed: 22 | Unnamed: 23 | Unnamed: 24 | Unnamed: 25 | Unnamed: 26 | Unnamed: 27 | Unnamed: 28 | Unnamed: 29 | Unnamed: 30 | Unnamed: 31 | Unnamed: 32 | Unnamed: 33 | Unnamed: 34 | Unnamed: 35 | Unnamed: 36 | Unnamed: 37 | Unnamed: 38 | Unnamed: 39
Directions: (Print on legal size paper) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | PLAN OF IMPROVEMENT
 | Secondary Delivery:  Indicate the level the student will be able to perform the standard when leaving the program for each of the Performance Elements |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Any performance element rated a "1" or "N" needs plan of improvement.
 | Local Task ID Code/Delivery Point:  Indicate where the standard is delivered in the curriculum
 | Academic Standards Crosswalk:  You may indicate the academic content expectation number or you may use a check mark to indicate the appropriate academic content taught in the standard
 | Post-Secondary Delivery for Articulation:  Indicate with a check if this is a standard required for post-secondary articulation for the program
Knowledge | Skills | Performance Element | Measurement Criteria | 11.0201 Computer Programming / Programmer Consolidated (2011) | Secondary Gap Analysis                        Rate Only the Performance Element Standards |  |  |  |  |  | Post-Secondary Delivery for Articulation | Academic Standards Crosswalk |  |  |  |  | Pre | Business Communication | Ethics, legal, copyright, safety | Career and Employability (entrepreneurship) | Information Technology Fundamentals (C ) | Logic and [NAME] (B) | Beginning Application Development (E,F) (Coding) | Advanced Application Development (database, files) (J) | Leadership and Teamwork | Programming Fundamentals and Syntax(D) | Needs Assessment /Project Planning(A,B) | [NAME] and [NAME] Testing(G) (Quality Assurance) (H) | Program Maintenance (I) (enhancements) | Post | ELA | Math | Social Studies | Science | VPAA |  | What needs to be done? | Who is going to do it? | When will it be done?
 |  |  |  |  | 4 | 3 | 2 | 1 | N | Local Task ID Code/ Delivery Point | √ | ELA | Math | Social Studies | Science | VPAA | Pre | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | Post
I |  |  |  | ACADEMIC FOUNDATIONS
 | A |  |  | Demonstrate language arts knowledge and skills required to pursue the full range of post-secondary education and career opportunities.
 |  | 1 |  | Select and employ appropriate reading and communication strategies to learn and use technical concepts and vocabulary in practice. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Demonstrate use of the concepts, strategies, and systems for obtaining and conveying ideas and information to enhance communication in the workplace. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 3 |  | Locate, organize and reference written information from various sources to communicate with co-workers and clients/participants. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 4 |  | Evaluate and use information resources to accomplish specific occupational tasks. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 5 |  | Use correct grammar, punctuation and terminology to write and edit documents. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 6 |  | Develop and deliver formal and informal presentations using appropriate media to engage and inform audiences. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 7 |  | Interpret verbal and nonverbal cues/behaviors to enhance communication with co-workers and clients/participants. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | B |  |  | Demonstrate mathematics knowledge and skills required to pursue the full range of post-secondary education and career opportunities.
 |  | 1 |  | Identify whole numbers, decimals, and fractions. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 2 |  | Demonstrate knowledge of basic arithmetic operations such as addition, subtraction, multiplication, and division. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 3 |  | Demonstrate use of relational expressions such as equal to, not equal, greater than, less than, etc. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 4 |  | Apply data and measurements to solve a problem. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 5 |  | Analyze Mathematical problem statements for missing and/or irrelevant data. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 6 |  | Construct charts/tables/graphs from functions and data. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 7 |  | Analyze data when interpreting operational documents. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 | C |  |  | Demonstrate science knowledge and skills required to pursue the full range of post-secondary and career education opportunities.
 |  | 1 |  | Evaluate scientific constructs including conclusions, conflicting data, controls, data, inferences, limitations, questions, sources of errors, and variables. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 2 |  | Apply scientific methods in qualitative and quantitative analysis, data gathering, direct and indirect observation, predictions, and problem identification. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
II |  |  |  | COMMUNICATIONS
 | A |  |  | Develop and interpret tables, charts, and figures to support written and oral communications.
 |  | 1 |  | Create tables, charts, and figures to support written and oral communications. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Interpret tables, charts, and figures used to support written and oral communication. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 3 |  | Effectively use organizational protocols and systems to fulfill customer service requirements. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | B |  |  | Apply active listening skills to obtain and clarify information.
 |  | 1 |  | Interpret a given verbal message/information. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Respond with restatement and clarification techniques to clarify information. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 3 |  | Model behaviors that demonstrate active listening. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 4 |  | Schedule customer appointments. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | C |  |  | Listen to and speak with diverse individuals to enhance communication skills.
 |  | 1 |  | Apply factors and strategies for communicating with a diverse workforce. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Demonstrate ability to communicate and resolve conflicts within a diverse workforce. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | D |  |  | Exhibit public relations skills to increase internal and external customer/client satisfaction.
 |  | 1 |  | Communicate effectively when developing positive customer/client relationships. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Identify organization's products and services (including own strengths as an agent of the company). |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 3 |  | Use correct grammar to communicate verbally. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 4 |  | Listen to a presentation and record important information.  Report back identifying central themes and use key points to explain how the message applies to a similar situation. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
III |  |  |  | PROBLEM-SOLVING AND CRITICAL THINKING
 | A |  |  | Solve problems using critical thinking skills (analyze, synthesize, and evaluate) independently and in teams. Solve problems using creativity and innovation.
 |  | 1 |  | Employ critical thinking skills independently and in teams to solve problems and make decisions (e.g., analyze, synthesize and evaluate). |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 2 |  | Employ critical thinking and interpersonal skills to resolve conflicts with staff and/or customers. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 3 |  | Identify, write and monitor workplace performance goals to guide progress in assigned areas of responsibility and accountability. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 4 |  | Conduct technical research to gather information necessary for decision-making. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | B |  |  | Use product/service design processes and guidelines to produce a quality IT product/service.
 |  | 1 |  | Summarize the process of IT product/service design. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 2 |  | Plan for products/services using reliability factors. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 3 |  | Create products/services using reliability factors. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 6
 |  | 4 |  | Test new products/services for reliability. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 5 |  | Maintain the reliability of new products/services. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 12
 |  | 6 |  | Demonstrate the use of design and color principles. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
IV |  |  |  | INFORMATION TECHNOLOGY APPLICATIONS
 | A |  |  | Use Personal Information Management (PIM) applications to increase workplace efficiency.
 |  | 1 |  | Manage personal schedules and contact information. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 2 |  | Create memos and notes. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 | B |  |  | Employ technological tools to expedite workflow.
 |  | 1 |  | Use information technology tools to manage and perform work responsibilities. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Use email to share files and documents. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 3 |  | Identify the functions and purpose of email systems. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 4 |  | Use email to communicate within and across organizations. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 5 |  | Access and navigate Internet (e.g., use a web browser). |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 6 |  | Search for information and resources. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 7 |  | Evaluate Internet resources for reliability and validity. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 8 |  | Prepare simple documents and other business communications. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 9 |  | Prepare reports and other business communications by integrating graphics and other non-text elements. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 10 |  | Prepare complex multi-media publications. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 11 |  | Prepare presentations for training, sales and information sharing. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 12 |  | Deliver presentations with supporting materials. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 13 |  | Create a spreadsheet. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 14 |  | Perform calculations and analyses on data using a spreadsheet. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 15 |  | Manipulate data elements. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 16 |  | Manage interrelated data elements. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 17 |  | Analyze interrelated data elements. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 18 |  | [NAME] reports showing interrelated data elements. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 19 |  | Facilitate group work through management of shared schedule and contact information. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 20 |  | Facilitate group work through management of shared files and online information. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 21 |  | Facilitate group work through instant messaging or virtual meetings. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 22 |  | Manage computer operations. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 23 |  | Manage file storage. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 24 |  | Compress or alter files. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 25 |  | Operate computer driven equipment and machines. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 26 |  | Use installation and operation manuals. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 27 |  | Troubleshoot computer driven equipment and machines. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 28 |  | Access support as needed to maintain operation of computer driven equipment and machines. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 | C |  |  | Demonstrate Digital Citizenship
 |  | 1 |  | Identify legal and ethical issues related to the use of information and   communication technologies (e.g., properly selecting and citing resources) |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | Discuss possible long-range effects of unethical uses of technology (e.g., virus   spreading, file pirating, hacking) on cultures and society |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 3 |  | Discuss and demonstrate proper netiquette in online communications |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 4 |  | Identify ways that individuals can protect their technology systems from  unethical or unscrupulous users |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 5 |  | Create appropriate citations for resources when presenting research findings |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 6 |  | Discuss and adhere to fair use policies and copyright guidelines |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
V |  |  |  | SYSTEMS
 | A |  |  | Describe the nature and types of business organizations to build an understanding of the scope of organizations.
 |  | 1 |  | Describe the types and functions of businesses. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Explain the functions and interactions of common departments within a business. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 3 |  | Summarize the importance of cross-functional teams in achieving IT project goals. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 4 |  | Demonstrate understanding of the  impact of IT on businesses. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 | B |  |  | Employ project management knowledge to oversee IT projects.
 |  | 1 |  | Implement project methodologies to manage information system projects. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 2 |  | Define scope of work to achieve individual and group goals. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 3 |  | Develop time and activity plans to achieve objectives. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 | C |  |  | Implement quality control systems and practices to ensure quality products and services.
 |  | 1 |  | Describe quality control standards and practices common to the workplace. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 2 |  | Integrate IT into various types of business models. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 3 |  | Diagnose and make necessary corrections or improvements to a technical system in a business, industry, or simulated work place setting. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
VI |  |  |  | SAFETY, HEALTH AND ENVIRONMENTAL
 | A |  |  | Implement personal and jobsite safety rules and regulations to maintain safe and healthful working conditions and environments.
 |  | 1 |  | Assess workplace conditions with regard to safety and health. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | Select appropriate personal protective equipment as needed for a safe workplace/jobsite. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 3 |  | Employ a safety hierarchy and communication system within the workplace/jobsite. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 4 |  | Implement safety precautions to maintain a safe worksite. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 | B |  |  | Complete work tasks in accordance with employee rights and responsibilities and employers obligations to maintain workplace safety and health.
 |  | 1 |  | Identify rules and laws designed to promote safety and health in the workplace. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | State the rationale of rules and laws designed to promote safety and health. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 | C |  |  | Employ emergency procedures as necessary to provide aid in workplace accidents.
 |  | 1 |  | Use knowledge of First Aid procedures as necessary. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | Use knowledge of CPR procedures as necessary. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 3 |  | Use safety equipment as necessary. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 | D |  |  | Employ knowledge of response techniques to create a disaster and/or emergency response plan.
 |  | 1 |  | Complete an assessment of an emergency and/or disaster situation. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | Create an emergency and/or disaster plan. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
VII |  |  |  | LEADERSHIP AND TEAMWORK
 | A |  |  | Use leadership and teamwork skills in collaborating with others to accomplish organizational goals and objectives.
 |  | 1 |  | Employ leadership skills to accomplish organizational goals and objectives. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 2 |  | Employ organizational and staff development skills to foster positive working relationships and accomplish organizational goals. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 3 |  | [NAME] teamwork skills to achieve collective goals and use team members' talents effectively. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 4 |  | Establish and maintain effective working relationships with all levels of personnel and other departments in order to accomplish objectives and tasks. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 5 |  | Conduct and participate in meetings to accomplish work tasks. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 6 |  | Employ mentoring skills to inspire and teach others. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
VIII |  |  |  | ETHICS AND LEGAL RESPONSIBILITIES
 | A |  |  | Know and understand the importance of professional ethics and legal responsibilities.
 |  | 1 |  | Apply ethical reasoning to a variety of workplace situations in order to make ethical decisions. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | Interpret and explain written organizational policies and procedures to help employees perform their jobs according to employer rules and expectations. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 3 |  | Explain legal issues faced by IT professionals. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
IX |  |  |  | EMPLOYABILITY AND CAREER DEVELOPMENT
 | A |  |  | Know and understand the importance of employability skills.
 |  | 1 |  | Identify and demonstrate positive work behaviors and personal qualities needed to be employable. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 2 |  | Manage resources in relation to the position (i.e. budget, supplies, computer, etc). |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 3 |  | Develop a personal career plan to meet career goals and objectives. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 4 |  | Identify and explore career opportunities in one or more career pathways to build an understanding of the opportunities available in the cluster. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 5 |  | Recognize and act upon requirements for career advancement to plan for continuing education and training. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 6 |  | Continue professional development to keep current on relevant trends and information within the industry. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 7 |  | Examine licensing, certification and credentialing requirements at the national, state and local levels to maintain compliance with industry requirements. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 8 |  | Examine employment opportunities in entrepreneurship to consider entrepreneurship as an option for career planning. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 | B |  |  | Demonstrate skills related to seeking and applying for employment to find and obtain a desired job.
 |  | 1 |  | Use multiple resources to locate job opportunities. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 2 |  | Prepare a résumé. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 3 |  | Prepare a letter of application. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 4 |  | Complete an employment application. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 5 |  | Interview for employment. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 6 |  | List the standards and qualifications that must be met in order to enter a given industry. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 7 |  | Employ critical thinking and decision-making skills to exhibit qualifications to a potential employer. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 8 |  | Maintain a career portfolio to document knowledge, skills and experience in a career field. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 9 |  | Demonstrate skills in evaluating and comparing employment opportunities in order to accept employment positions that match career goals. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
 |  | 10 |  | Identify and exhibit traits for retaining employment to maintain employment once secured. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 3
X |  |  |  | TECHNICAL SKILLS
 | A |  |  | Employ information management techniques and strategies in the workplace to assist in decision-making.
 |  | 1 |  | Use information literacy skills when accessing, evaluating and disseminating information. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 |  | 2 |  | Describe the nature and scope of information management. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 3 |  | Maintain records to facilitate ongoing business operations. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | B |  |  | Employ planning and time management skills and tools to enhance results and complete work tasks.
 |  | 1 |  | Develop goals and objectives. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 2 |  | Prioritize tasks to be completed. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 3 |  | Develop timelines using time management knowledge and skills. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 4 |  | Use project-management skills to improve workflow and minimize costs. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 8
 | C |  |  | Demonstrate knowledge of the hardware components associated with information systems.
 |  | 1 |  | Explain the fundamentals of operating systems. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Explain the role of number systems in information systems. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 3 |  | Identify computer classifications and hardware. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 4 |  | Describe elements and types of information processing. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 6
 |  | 5 |  | Use available reference tools as appropriate. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 6 |  | Describe the function of CPUs. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | D |  |  | Compare classes of software associated with the development and maintenance information systems to develop software and maintain computer systems.
 |  | 1 |  | Explain the key functions and applications of software. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Describe the range of languages used in software development. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 9
 |  | 3 |  | Summarize how data is organized in software development. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 9
 |  | 4 |  | Explain new and emerging classes of software. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 9
 | E |  |  | Identify and compare new IT trends and technologies to build an understanding of  their potential influence on IT practices.
 |  | 1 |  | Explain measurement techniques for increased productivity due to information support implementation. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 2 |  | Identify new IT technologies. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 3 |  | Assess the potential importance and impact of new IT technologies in the future. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 | F |  |  | Summarize basic data communications components and trends to maintain and update IT systems.
 |  | 1 |  | Explain data communications procedures, equipment and media. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Explain data transmission codes and protocols. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 3 |  | Explain the differences between local and wide area networks. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 4 |  | Summarize data communication trends and issues. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | G |  |  | Demonstrate technical knowledge of the Internet to develop and maintain IT systems.
 |  | 1 |  | Describe Internet protocols. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Explain Domain Name Server (DNS). |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 3 |  | Summarize Internet security issues and systems available for addressing them. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | H |  |  | Access and use Internet services when completing IT related tasks to service and update IT systems.
 |  | 1 |  | Demonstrate the use of an Internet connection. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Troubleshoot Internet connection problems. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 3 |  | Explain the components of Internet software. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 4 |  | Install Internet software for use on an operating system. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 5 |  | Describe virus protection procedures. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 6 |  | Explain cookies and adware on an internet connected computer system. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | I |  |  | Install and configure software programs to maintain and update IT systems.
 |  | 1 |  | Verify that hardware and software system components are compatible prior to performing installation. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Verify that software to be installed is licensed prior to performing installation. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 3 |  | Perform installation accurately and completely, using available resources as needed. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 4 |  | Resolve problems with installation if they occur. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 5 |  | Perform customization as requested. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 12
 |  | 6 |  | Document procedures, using clear and effective notes, for future use. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | J |  |  | Demonstrate knowledge of Web page basics to build an understanding of Web page design and functioning.
 |  | 1 |  | Explain the features and functions of Web browsing software. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Explain the features and functions of Web page design software. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 3 |  | Compare and contrast clients and servers. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 9
 |  | 4 |  | Describe how bandwidth affects data transmission and on-screen image. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 5 |  | Compare the benefits of internal and external Web hosting. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | K |  |  | Employ IT knowledge and procedures when configuring or modifying an operating system to ensure optimal system functioning.
 |  | 1 |  | Configure/modify system as needed. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 12
 |  | 2 |  | Use operating system principles to ensure optimal system function. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 3 |  | Use available reference tools as appropriate. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 4 |  | Document procedures and actions. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 5 |  | Configure systems to provide optimal system interfaces. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 12
 | L |  |  | Perform standard computer backup procedures to protect IT information.
 |  | 1 |  | Explain the need for regular backup procedures. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Configure, perform and maintain backup procedures. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | M |  |  | Recognize and analyze potential IT security threats to develop and maintain security requirements.
 |  | 1 |  | Describe potential security threats to information systems. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | Identify the range of security needs and the problems that can occur due to security lapses. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 3 |  | Assess security threats. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 4 |  | Develop plans to address security threats. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 5 |  | Implement plans to address security procedures. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 6 |  | Document security procedures. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | N |  |  | Maintain computer systems to ensure optimal IT system functioning.
 |  | 1 |  | Implement queries and reports to provide access to critical system information. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 7
 |  | 2 |  | Ensure that system is functioning optimally. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 3 |  | Fix and document system problems. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 4 |  | Configure systems to provide optimal system interfaces. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | O |  |  | Provide IT support and training to maintain proper network functioning.
 |  | 1 |  | Provide Help Desk service to computer users within the organization. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 |  | 2 |  | Provide training for basic computer use within the organization. |  |  |  |  |  |  |  |  |  |  |  |  |  | 1
 | P |  |  | Identify and describe quality assurance concepts to develop an understanding of the requirements for quality IT products/services.
 |  | 1 |  | Explain the history and standards of key quality management initiatives. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 2 |  | Explain the terminology, role and benefits of quality within an organization. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 3 |  | Summarize the elements of a quality management system. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 | Q |  |  | Describe the use of computer forensics to prevent and solve information technology crimes and security breaches.
 |  | 1 |  | Describe the role of computer forensic investigators. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 2 |  | Demonstrate the effective use of basic computer applications relating to forensics investigations. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
 |  | 3 |  | Identify criminal activity in relationship to cyber crime, the Internet, and Internet trafficking. |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 2
XI |  |  |  | PROGRAMMING AND SOFTWARE DEVELOPMENT PATHWAY
 | A |  |  | Identify and analyze customer software needs and requirements to guide programming and software development.
 |  | 1 |  | Gather data to identify customer requirements. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 2 |  | Conduct needs analysis. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 3 |  | Develop software requirements and specifications. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 4 |  | Analyze requirements/specifications using current approaches. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 5 |  | Use available reference tools as appropriate. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 | B |  |  | Create and use IT-based strategies and project plans when solving specific problems to deliver a product that meets customer specifications.
 |  | 1 |  | Define scope of work for the programming project. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 2 |  | Utilize interpersonal skills necessary to work on a software development team. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 3 |  | Design project plan. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 | C |  |  | Identify and analyze system and software requirements to ensure maximum operating efficiency.
 |  | 1 |  | Identify the potential importance and impact of new IT technologies. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 2 |  | Assess the potential importance and impact of new IT technologies. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 3 |  | Explain new and emerging classes of software. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 4 |  | Summarize elements and types of information processing. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 |  | 5 |  | Explain measurement techniques for increased productivity due to information systems implementation. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 4
 | D |  |  | Demonstrate the effective use of tools for software development to develop software applications.
 |  | 1 |  | Employ tools in developing software applications. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 6
 |  | 2 |  | Apply language specific programming tools/techniques. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 6
 |  | 3 |  | Demonstrate use of computer-aided software engineering (CASE) tools. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 6
 | E |  |  | Design a software application using the software development process to deliver a product to the customer.
 |  | 1 |  | Describe software development processes and methodology. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 2 |  | Create design specifications for a computer application. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 3 |  | Describe trade-offs involved in design choices. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 4 |  | Summarize the use of the principles of effective information management, information organization and information-retrieval skills when designing a software application. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 5 |  | Explain computing/networking hardware and software architecture. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 | F |  |  | Produce (code) a computer application to demonstrate proficiency in developing an application using the appropriate programming language.
 |  | 1 |  | Explain programming language concepts. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 9
 |  | 2 |  | Demonstrate proficiency in developing an application using an appropriate programming language. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 6
 |  | 3 |  | Describe the range of languages used in software development. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 9
 |  | 4 |  | Summarize program development methodology. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 5 |  | Explain basic software systems implementation. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 5
 |  | 6 |  | Develop software requirements/specifications. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 10
 |  | 7 |  | Resolve problems with integration. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 | G |  |  | Implement software testing procedures to ensure quality products.
 |  | 1 |  | Develop a software test plan. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 2 |  | Perform testing and validation. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 3 |  | Document test results. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 4 |  | Develop software testing audit trails. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 | H |  |  | Perform quality assurance tasks to produce quality products.
 |  | 1 |  | Summarize software quality assurance (QA) procedures. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 |  | 2 |  | Perform software quality assurance tasks to produce a quality software product. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 11
 | I |  |  | Perform maintenance and customer support functions to maintain software applications.
 |  | 1 |  | Analyze software technical support needs. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 12
 |  | 2 |  | Perform customer service. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 12
 |  | 3 |  | Perform software maintenance activities. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 12
 | J |  |  | Develop and maintain a database to store information.
 |  | 1 |  | Explain database development processes. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 7
 |  | 2 |  | Create, populate, and maintain a database. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 7
 |  | 3 |  | Perform database interfacing with web applications. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 7