Spreadsheet: 271024d1381785582-index-match-v-hlookup-chuge-challenge-up-for-it-need-help-seicasetemp-2-
Sheet: SFI

Case Number | Account Name | Subject | Open | Opened Date | Age (Days) | Case Date/Time Last Modified | Case Last Modified By | Created By | Status | Resolved Status | Age Segment |  |  | Days | Segment
02626684 | Global Motors Corp | PLI | 0 | 2013-09-02 00:00:00 | 0 | 2013-09-02 09:12:00 | [NAME] | [NAME] | Resolved |  |  |  |  | 1 | Resolved Same Day
02626695 | [NAME] | Econtract stuck in Processing | 0 | 2013-09-02 00:00:00 | 0 | 2013-09-02 14:55:00 | [NAME] | [NAME] | Resolved |  |  |  |  | 5 | Resolved in 4 Days
02626729 | Chevy Chase Automotive Llc | Ip restriction | 0 | 2013-09-02 00:00:00 | 0 | 2013-09-02 10:41:00 | [NAME] | [NAME] | Resolved |  |  |  |  | 9 | Resolved in 8 Days
02626889 | Enterprise Car Sales - 0685 | emenu error | 0 | 2013-09-02 00:00:00 | 8 | 2013-09-10 16:50:00 | [NAME] | [NAME] | Resolved |  |  |  |  |  | Resolved in > 8 Days
02626901 | Pedder Nissan | econtracting error | 0 | 2013-09-02 00:00:00 | 3 | 2013-09-05 12:31:00 | [NAME] | [NAME] | Resolved
02626902 | Auto America | salesmaker | 0 | 2013-09-02 00:00:00 | 9 | 2013-09-11 14:57:00 | [NAME] | [NAME] | Resolved
02627039 | Maximum Auto Outlet | PLI | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 09:22:00 | [NAME] | [NAME] | Resolved
02627056 | Carplex | PLi | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 09:31:00 | [NAME] | [NAME] | Resolved
02627095 | Teton Motors, Inc | PLI | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 09:55:00 | [NAME] | [NAME] | Resolved
02627120 | Plaza Auto Mall | Inventory feed | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 10:38:00 | [NAME] | [NAME] | Resolved
02627166 | Terra Car Co | Ip restriction | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 10:22:00 | [NAME] | [NAME] | Resolved
02627211 | Gullo Ford Mercury Of Conroe | AAX pe reset | 0 | 2013-09-03 00:00:00 | 1 | 2013-09-04 14:30:00 | [NAME] | [NAME] | Resolved
02627237 | [NAME] | PLI | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 10:49:00 | [NAME] | [NAME] | Resolved
02627530 | Autofair Volkswagen Of [NAME] | Ip restriction | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 12:09:00 | [NAME] | [NAME] | Resolved
02627609 | [NAME] | IP restriction | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 12:34:00 | [NAME] | [NAME] | Resolved
02627655 | Sansone Nissan Inc | Econtracting status issue | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 17:46:00 | [NAME] | [NAME] | Resolved
02627703 | Metro Volkswagen | Adverse Action Manager/compliance | 0 | 2013-09-03 00:00:00 | 2 | 2013-09-05 16:41:00 | [NAME] | [NAME] | Resolved
02627737 | West Palm Beach Kia | pLi | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 13:20:00 | [NAME] | [NAME] | Resolved
02627761 | International Auto Center, Inc. | PLI | 0 | 2013-09-03 00:00:00 | 0 | 2013-09-03 13:30:00 | [NAME] | [NAME] | Resolved
02628457 | Deery Brothers | Emenu products not quoting | 0 | 2013-09-03 00:00:00 | 2 | 2013-09-05 09:43:00 | [NAME] | [NAME] | Resolved
02628497 | Premium Nissan Ltd | Epad | 0 | 2013-09-03 00:00:00 | 1 | 2013-09-04 09:47:00 | [NAME] | [NAME] | Resolved
02628752 | Gezon Motors Inc. | PLI | 0 | 2013-09-04 00:00:00 | 0 | 2013-09-04 09:15:00 | [NAME] | [NAME] | Resolved
02631583 | Motorcars Of Jackson | Request for call | 1 | 2013-09-05 00:00:00 | 39 | 2013-09-17 11:57:00 | [NAME] | [NAME] | Pending - Acct/Collections
02632326 | [NAME] Nissan Ltd. | dio mmissing permissiosn | 0 | 2013-09-06 00:00:00 | 0 | 2013-09-06 11:52:00 | [NAME] | [NAME] | Resolved
02632741 | [NAME] | dealermatch | 0 | 2013-09-06 00:00:00 | 0 | 2013-09-06 14:10:00 | [NAME] | [NAME] | Resolved
02632744 | Dt Test Dealership | hang up | 0 | 2013-09-06 00:00:00 | 0 | 2013-09-06 14:11:00 | [NAME] | [NAME] | Resolved
02634305 | Highline Motors | [NAME] | 0 | 2013-09-09 00:00:00 | 18 | 2013-09-27 17:57:00 | [NAME] | [NAME] | Duplicate
02634347 | Fairless Motors | IP restriction | 0 | 2013-09-09 00:00:00 | 0 | 2013-09-09 11:48:00 | [NAME] | [NAME] | Resolved
02634392 | Dt Test Dealership | New Enrollment | 0 | 2013-09-09 00:00:00 | 0 | 2013-09-09 11:58:00 | [NAME] | [NAME] | Resolved First Call
02634495 | Mercedes Benz Of Warwick | Error Message when clicking '[NAME] | 0 | 2013-09-09 00:00:00 | 0 | 2013-09-09 12:15:00 | [NAME] | [NAME] | Resolved First Call
02636083 | Route 46 Auto | [NAME] | 1 | 2013-09-10 00:00:00 | 34 | 2013-09-10 12:03:00 | [NAME] | [NAME] | New
02636679 | Fields Chrysler Jeep Dodge Ram | [NAME] | 0 | 2013-09-10 00:00:00 | 0 | 2013-09-10 14:52:00 | [NAME] | [NAME] | Resolved
02641848 | [NAME] | mobile app not working | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 10:01:00 | [NAME] | [NAME] | Resolved
02641854 | Paris Ford Lincoln | locked out | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 10:16:00 | [NAME] | [NAME] | Resolved
02641906 | Upstate Wholesale Cars Llc | Ip address change | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 11:40:00 | [NAME] | [NAME] | Resolved
02641935 | Curtis Automotive | GWO and CHase app not going thru | 0 | 2013-09-14 00:00:00 | 4 | 2013-09-18 17:19:00 | [NAME] | [NAME] | Resolved
02641942 | Reedman Toll Auto World | unable to login to aax | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 12:20:00 | Kessler Roberson | [NAME] | Resolved
02641965 | Vision Automotive Audi Reading Volkswagen Reading | locked out | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 15:21:00 | [NAME] | [NAME] | Resolved
02642029 | Land Rover Lake Bluff | Request help on Adding taxes for WI | 0 | 2013-09-14 00:00:00 | 25 | 2013-10-09 12:31:00 | [NAME] | [NAME] | Resolved
02642054 | Spruce Pine Chevrolet Gmc Inc. | ip address | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 15:50:00 | [NAME] | [NAME] | Resolved
02642060 | Coin Financial | Lender user locked out. | 0 | 2013-09-14 00:00:00 | 2 | 2013-09-16 10:31:00 | [NAME] | [NAME] | Resolved
02641874 | [NAME], Inc. | [NAME] | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 10:45:00 | [NAME] | [NAME] | Resolved First Call
02641927 | Nissan Of Norwich | locked out | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 11:49:00 | [NAME] | [NAME] | Resolved First Call
02641938 | Desoto Auto Sales | PLI | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 12:03:00 | [NAME] | [NAME] | Resolved First Call
02642023 | Dt Test Dealership | hang up | 0 | 2013-09-14 00:00:00 | 0 | 2013-09-14 14:17:00 | [NAME] | [NAME] | Resolved First Call
02642837 | Eddins Ford Inc | FTP Folder Setup | 0 | 2013-09-16 00:00:00 | 24 | 2013-10-10 16:53:00 | [NAME] | [NAME] | Resolved First Call
02645197 | Valenti Vw Suzuki Inc | UPDATE | 0 | 2013-09-17 00:00:00 | 0 | 2013-09-17 16:42:00 | [NAME] | [NAME] | Resolved First Call
02645224 | Regency Motors | non user called in to reset pw | 0 | 2013-09-17 00:00:00 | 0 | 2013-09-17 16:51:00 | [NAME] | [NAME] | Resolved First Call
02646577 | Wolfchase Honda | request for 1 epads | 0 | 2013-09-18 00:00:00 | 0 | 2013-09-18 16:53:00 | [NAME] | [NAME] | Resolved
02646594 | Wolfchase Honda | Needs multi store setup for RR | 0 | 2013-09-18 00:00:00 | 0 | 2013-09-18 15:42:00 | [NAME] | [NAME] | Resolved
02648064 | [NAME] Richmond | dms change for emenu | 0 | 2013-09-19 00:00:00 | 21 | 2013-10-10 16:02:00 | [NAME] | [NAME] | Duplicate
02649547 | Leglue Nissan | eContracting | 0 | 2013-09-20 00:00:00 | 17 | 2013-10-07 17:39:00 | [NAME] | [NAME] | Resolved
02651071 | [NAME] Of Alexandria | Used Vehicles Incoming Feed Issue | 0 | 2013-09-23 00:00:00 | 0 | 2013-09-23 11:52:00 | [NAME] | [NAME] | Resolved First Call
02651232 | Nissan Of Fort Worth | Photo Feed Setup - Dealer Specialties | 0 | 2013-09-23 00:00:00 | 0 | 2013-09-23 12:30:00 | [NAME] | [NAME] | Resolved First Call
02653009 | Jack Key Motor Co | IP address change | 0 | 2013-09-24 00:00:00 | 0 | 2013-09-24 12:59:00 | [NAME] | [NAME] | Resolved First Call
02653879 | Bristol Auto Mall | User is locked out with NO LOGON | 0 | 2013-09-24 00:00:00 | 1 | 2013-09-25 12:00:00 | [NAME] | [NAME] | Resolved First Call
02654427 | [NAME] | risk of cancellation | 0 | 2013-09-25 00:00:00 | 16 | 2013-10-11 11:25:00 | [NAME] | [NAME] | Duplicate
02654429 | [NAME] | risk of cancellation | 0 | 2013-09-25 00:00:00 | 2 | 2013-09-27 20:13:00 | [NAME] | [NAME] | Duplicate
02654627 | [NAME] | 1021 error msg | 0 | 2013-09-25 00:00:00 | 1 | 2013-09-26 08:59:00 | [NAME] | [NAME] | Duplicate
02655215 | Andrews Sales, Inc. | At risk cancellation | 0 | 2013-09-25 00:00:00 | 16 | 2013-10-11 11:10:00 | [NAME] | [NAME] | Duplicate
02656167 | Dt Test Dealership | hang up | 0 | 2013-09-26 00:00:00 | 0 | 2013-09-26 12:05:00 | [NAME] | [NAME] | Resolved
02656186 | [NAME] | trransfer call | 0 | 2013-09-26 00:00:00 | 7 | 2013-10-03 12:06:00 | Chanse Torson | [NAME] | Resolved
02655862 | Ft Pierce Nissan | unable to print from app status for one applicant | 0 | 2013-09-26 00:00:00 | 5 | 2013-10-01 17:34:00 | [NAME] | [NAME] | Resolved First Call
02656179 | [NAME] Memphis | lender disabled | 0 | 2013-09-26 00:00:00 | 0 | 2013-09-26 12:08:00 | [NAME] | [NAME] | Resolved First Call
02656322 | [NAME] | user unable to reset pw no pin | 0 | 2013-09-26 00:00:00 | 0 | 2013-09-26 12:53:00 | [NAME] | [NAME] | Resolved First Call
02656342 | Dt Test Dealership | hang up | 0 | 2013-09-26 00:00:00 | 0 | 2013-09-26 12:54:00 | [NAME] | [NAME] | Resolved First Call
02656358 | [NAME] | no permissions for leads | 0 | 2013-09-26 00:00:00 | 0 | 2013-09-26 13:06:00 | [NAME] | [NAME] | Resolved First Call
02656168 | [NAME] | at risk for cancellation | 1 | 2013-09-26 00:00:00 | 18 | 2013-09-26 12:08:00 | [NAME] | [NAME] | New
02656819 | Phoenix Motor Company | at risk for cancellation | 1 | 2013-09-26 00:00:00 | 18 | 2013-09-26 15:38:00 | [NAME] | [NAME] | New
02656834 | Mercedes Benz Of Arrowhead | at risk for cancellation | 1 | 2013-09-26 00:00:00 | 18 | 2013-09-26 17:41:00 | [NAME] | [NAME] | New
02657630 | Nissan Of Fort Worth | Cost of Sale Incorrect in AAX | 0 | 2013-09-27 00:00:00 | 7 | 2013-10-04 11:47:00 | Claudia Segovia | [NAME] | Resolved
02661013 | [NAME] | credco outage | 0 | 2013-09-30 00:00:00 | 0 | 2013-09-30 18:24:00 | [NAME] | [NAME] | Resolved First Call
02661025 | [NAME] | cb outage | 0 | 2013-09-30 00:00:00 | 0 | 2013-09-30 18:30:00 | [NAME] | [NAME] | Resolved First Call
SFI SEI
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Generated By: [NAME] 10/14/2013 4:04 PM
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