Spreadsheet: 280ca831-b7b7-4b16-9695-b11c97bac925
Sheet: Sheet1

Corporate Performance Monitoring 2010/11 Quarter 2 - April to September 2010 | Unnamed: 1 | Unnamed: 2 | Unnamed: 3 | Unnamed: 4 | Unnamed: 5 | Unnamed: 6 | Unnamed: 7 | Unnamed: 8 | Unnamed: 9 | Unnamed: 10 | Unnamed: 11 | Unnamed: 12 | Unnamed: 13
KEY: |  | Star -  Target exceeded/ahead of schedule          Circle - On track            Circle with exclamation - Off target/within tolerance           Triangle - Target missed           '-' no status
Outcome | Lead Directorate | Portfolio | CP Ref No: | Description | Aim | Baseline | Result at 31/03/2009 | Result at previous period | 2010/11 Q2 (September) Result | 2010/11 Q2  (September) Target | 2010/11 EOY (March 2011) Target | Status | What is being by done by [NAME]?
SE | CE | PPC | CP08 SE 1.4c | Percentage of consumers who feel confident when buying goods or services in the City | Bigger is Better |  |  |  | 95.2 | 93.4 | 93.4 | l
SE | DEV | T&R | CPM10 SE 1.8a | [NAME] approval to publish the Emerging Core Strategy that will set the vision and framework for sustainable growth and development in Birmingham over the next 20 years: Cabinet Approval sought | Bigger is Better |  |  |  | Currently on [NAME] | Currently on [NAME] | 2010-12-01 00:00:00 | l | On target.  The Emerging Core Strategy is on target for consideration by Cabinet in November 2010.
SE | DEV | L | CPM10 SE 1.7a | Creation of a transformed New Street Station Gateway to drive the regeneration of Birmingham: Complete the demolition of Stephenson Tower. | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-03-01 00:00:00 | l | [NAME] works are on site and demolition is to start  in November 2010.
SE | DEV | L | CPM10 SE 1.8b | Big City Plan: Cabinet adoption of a strategic masterplan for the City Centre  for the next 30 years. | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-03-01 00:00:00 | l | On target. The Big City Plan was  successfully launched on 29th Sept 2010, setting out a 20 year development vision for 1.5 million sq metres of new office, retail,  leisure & cultural space across 5 key City Centre areas and 5,000 new homes
SE | DEV | T&R | NI151 | Overall employment rate: Maintain a 10.5 percentage points gap with the regional average employment rate | Plan is best |  |  |  | 9.1 | 9.4 | Maintain 9.4 percentage points gap with WM average | « | ([NAME]: 59.4%; WM Region Rate: 68.5%; Difference: 9.1pp - Source: Office of National Statistics (ONS):  Apr 09-Mar 10) The agreed target was to maintain the gap as 10.5pp but the ONS have since retrospectively revised the denominators, so the revised target is now 9.4pp.   As a narrowing of the gap is 'good' we are currently performing better than target.   Latest data is for April 2009 to March 2010 and shows a small (0.3pp) decrease in performance compared to the previous quarter. Since the establishment of the target the denominator (working age population) has been changed to take account of the increasing retirement age for women.  This has resulted in the target changing from 10.5 to 9.4.  This has been applied retrospectively, so affects both the baseline and current figures in a similar way and therefore shouldn't affect the scale of the challenge for the target.  The economic recovery in the city is still very fragile, and there is a lag in the data, so, whilst performance to date is encouraging, this may not be sustained.
SE | DEV | T&R | NI153 | Working age people claiming out of work benefit in the worst performing neighbourhoods.  Achieve a rate of +0.1 percentage points better than the West Midlands regional average | Smaller is Better |  |  |  | 0.7 | 0.1 | Plus 0.1  percentage points  with WM average | « | ([NAME]: 31.6%; WM Region Rate: 32.3%; Difference: 0.7pp - Source: ONS/Department for Work & Pensions Q1 2010) The target is a gap of 0.1pp.  As Birmingham performs better than the region a widening of the gap is 'good', so we are currently performing better than target. The gap with the region (0.7pp) continues to widen slightly, which maintains us above the target of 0.1pp.  But achieving the end of year target will depend on the city out-performing the region over the coming months. The Working Neighbourhoods Fund programme's delivery is targeting priority Super Output Areas (SOAs) where worklessness is greatest.
SE | DEV | T&R | CP10 SE 1.5a | Number of businesses supported through the recovery period by the Birmingham Business Support Package | Plan is best |  |  |  | 334 | 334 | 410 | l | There has been a reduction in the target figure as a result of a reduction in funding support. The range of projects in the Business Support Package have suffered a cut in budget of £736,214. Consequently, the 2 year target figure of 500 has now been revised to 410.  The project remains confident that despite this reduction, the revised target will be met.
SE | DEV | T&R | CP10 SE 1.6a | Graduates supported to move into self employment and establish new businesses | Plan is best |  |  |  | 103 | 103 | 218 | l | There has been a reduction in the target figure as a result of a reduction in the level of funding support. This is a two year project scheduled to end in March 2011. The project budget has been cut by £80,000. Consequently, the target has been revised to 365 graduates to be supported for total duration of the programme. During 2009/10 147 graduates were supported, and the balance of 218 will be supported in the current year (2010/11). The total for the period July 2010 to September 2010 is 25.  Whilst this  is lower than expected due to the summer recess, as the academic year progresses the project is confident of achieving  the revised profiles by year end.
SE | DEV | DL | CPM10 SE 1.4a | Complete the Eastside Combined Heat & Power Scheme: Phase 1 Children's Hospital receiving heat and obtaining carbon savings | Achieved on [NAME] |  |  |  | 126 | 100 | 2011-03-01 00:00:00 | « | Ahead of target.  Mains installation work completed. Lancaster Circus is already connected and operational and receiving heat and power ahead of schedule.
SE | DEV | DL | NI185 | Carbon Dioxide (CO2) reductions from Local Authority operations (from the 1990 baseline position) | Bigger is Better |  |  |  | Annual Measure | 30 | 30 | - | The indicator is designed to be reported annually.  However no guidance from Government has been provided this year as this National Indicator (NI) is subject to review.  The 2010/11 target for CO2 reduction is currently under corporate review as monitoring processes are being refined and a Cabinet Committee (Climate Change and Sustainability) has now been established to help guide target setting.
SE | DEV | DL | [NAME] | Planning do adapt to Climate change | Plan is best |  |  |  | 2 | 2 | 3 | l | This target was achieved in the period April to June 2010.  Level 2 evidence was submitted as required to Department of Environment, Food and Rural Affairs (Defra) before 31st May 2010; publication is awaited.  Local Authorities report the level of preparedness they have reached against the five levels of performance, graded 0-4, the higher the number, the better the performance.  Work continues on drafting a Birmingham climate change adaptation action plan - to be agreed by the end of March 2011- this will achieve Level 3. A baseline requirement is the appointment of a lead officer to identify and provide advice to service/department heads on potential impacts of future climate change functions.  A new post of Climate Change Adaptation and Green Infrastructure Manager has been grade assessed and is now being evaluated as part of Service Re-design.  In the interim a Senior Climate Change Officer, funded through Working Neigbourhood Fund (WNF) continues to ensure progress on this target.
SE | CYP&F | CYP&F | [NAME] | Achievement of 5 or more A*-C grades at GCSE or equivalent including English and Maths | Bigger is Better |  |  |  | 54.7 (provisional) | 51 | 51 | « | This is provisional data. Final data will be available in January 2011.
SE | CYP&F | CYP&F | NI117 | Percentage of 16 to 18 year olds who are not in education, employment or training (NEET) (LAA indicator) | Smaller is Better |  |  |  | Final result expected in March 2011 | 7 | 7 | - | The NEET figure is determined as a mean average of the months November, December and January. The annually reported figure will become available in March 2011. Our local monitoring systems show comparison at the same period last year shows an improvement from 12.96% to 10.64%. However, overall target at risk due to the current economic climate and its impact on young people.
SE | CYP&F | CYP&F | [NAME] | Reduce the number of schools where less than 55% of pupils achieve Level 4 or above in both English and maths at the end of Key Stage 2 | Smaller is Better |  |  |  | 27 (provisional) | 17 | 17 | p | The result of 27 is based on provisional data. Final data will be available in January 2011. Provisions in place to support pupils achieve level 4 in KS2 English and Maths include;  Individual School Support Plans, following detailed data  analysis, in place. [NAME] supported through a range of programmes including; 'Every Child a Writer'; 'Every Child a Reader'; Accelerating Progress in Maths at KS2; 1:1 Tuition.
SE | DEV | T&R | NI167 | Congestion - minimise the impact of increased traffic on journey times: The average journey time per  mile on major routes during the morning peak. | Smaller is Better |  |  |  | Result expected February 2011 | Annual Measure | 4 minutes and 4 seconds | - | The Department for Transport only provides a full update of this indicator once a year. Based on the last update in February 2010, the figure for the West Midlands is well within the congestion target set for 2009/10.
SE | DEV | T&R | CPM10 SE 1.5b | Development of a BID for [NAME], together with the wider support of the area. | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-03-01 00:00:00 | l | On track to meet the target.  The BID Proposal was launched on 7th September and all the necessary work to commence the BID ballot on 4th October was undertaken.
SE | DEV | T&R | CPM10 SE 1.8c | Local Centres: Completion of public realm enhancement works at Erdington, [NAME] and other locations. | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-03-01 00:00:00 | l | On target. The  £1.2 million Frankley Shopping Centre refurbishment project is on site, improving centre facilities, access and car parking.   The installation of [NAME] street furniture starts in October 2010 with Phase 2 pedestrianisation work due to start in early 2011.
SE | DEV | T&R | CPM10 SE 1.7b | Support extension of Metro through the city centre by progressing agreement with [NAME] on the complementary works. | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-03-01 00:00:00 | l | Discussions have restarted with Centro. However, decisions made within/flowing from the Comprehensive Spending Review on 20 October 2010 will still determine how quickly the project progresses.
SE | DEV | T&R | CPM10 SE 1.8d | Longbridge; Gain Cabinet approval to Local Authority Memorandum of Understanding | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2010-09-01 00:00:00 | l | Completed on target. Report to accept proposed Memorandum of Understanding to be presented to Cabinet on 18 October 2010.
SE | DEV | T&R | CPM10 SE 1.8e | Longbridge; Commence pre-application negotiations for the "Town Centre" | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2010-09-01 00:00:00 | l | On target. Ongoing, regular and formal discussion is underway with developer to develop the Planning Application submission.
SE | DEV | T&R | CPM10 SE 1.8f | Longbridge; Complete pre-application negotiations for the MyPlace Youth Centre | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2010-12-01 00:00:00 | l | On track. Discussions with the developer of the MyPlace Youth Centre,  are due to start shortly, prior to the submission of a formal planning application
SE | DEV | T&R | CPM10 SE 1.8g | Progress Statutory Planning Work for Aston, Newtown & Lozells; Gain Council approval to [NAME] | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-01-01 00:00:00 | l | On target. Final plan preparation continuing for submission to Council on 11 January 2011.
SE | DEV | T&R | CPM10 SE 1.8h | Progress Statutory Planning Work for Bordesley Park: Complete stakeholder options consultation | Achieved on [NAME] |  |  |  | 74 | 100 | 2010-12-01 00:00:00 | p | Off target  Further work is being undertaken to develop and refine options with stakeholders ahead of the next stage of public engagement on the potential options in the New Year.
SE | DEV | T&R | CPM10 SE 1.5c | Looking beyond our boundaries: promote and protect Birmingham's relative position in its wider hinterland through co-operation, collaborative working and leadership; Submission to Government on proposals for a new Local Enterprise Partnership (LEP). | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2010-09-01 00:00:00 | l | Achieved on target. The proposal for a Local Enterprise Project (LEP) for Birmingham, Solihull, Lichfield, Tamworth and East Staffordshire was submitted on time. Government feedback is expected in October. LEP partners have agreed actions and work streams for the next three months.
SSCG | CE | LC | CP08 SSCG 2.5b | Percentage of Private Hire vehicles and drivers that comply fully with licensing conditions | Bigger is Better |  |  |  | 70.8 | 71.3 | 71.3 | l
SSCG | A&C | A&C | CP09 SSCG 2.6a | Compliance with targets for completion of safeguarding referrals - Percentage  completed within 24 hours | Bigger is Better |  |  |  | 96 | 95 | 95 | l | Performance to the end of September stands at 96.0% which is just above the target set of 95%. Work was undertaken in Older Adults to ensure performance is an accurate reflection of social work practice. This piece of work has now finished and resulted in an improvement in performance. Performance updates are run twice a month and lists of those cases that are outside of timescales are provided if requested to operational teams to double check. Team managers are able to run reports daily showing the lists of cases that are open to the team.
SSCG | A&C | A&C | CP09 SSCG 2.6b | Compliance with targets for completion of safeguarding assessments - Percentage completed within 28 days of referral | Bigger is Better |  |  |  | 74.6 | 80 | 80 | p | Performance to the end of September stands at 74.6% which is just over five per cent below the target set of 80%. Work was undertaken in Older Adults to ensure performance is an accurate reflection of social work practice. This piece of work has now finished and resulted in an improvement in performance.  The Learning Disability service report capacity issues as a result of increasing numbers of safeguarding referrals. They are currently prioritising cases to ensure the most urgent cases are dealt with in a timely fashion. Within Mental Health the access to CareFirst is creating some issues and they are cross checking manual spreadsheet logs to ensure performance is accurate and to identify areas where improvements can be made. Performance updates are run twice a month and lists of those cases that are outside of timescales are provided if requested to operational teams to double check. Team managers are able to run reports daily showing the lists of cases that are open to the team.
SSCG | A&C | A&C | CP09 SSCG 2.6c | Compliance with targets for completion of safeguarding case conferences - Percentage  completed within 38 days of referral | Bigger is Better |  |  |  | 59.9 | 80 | 80 | p | Performance to the end of September stands at 59.9% which is some way below the target set of 80%. Work was undertaken in Older Adults to ensure performance is an accurate reflection of social work practice. This piece of work has now finished and resulted in an improvement in performance. The Learning Disability service report capacity issues as a result of increasing numbers of safeguarding referrals. They are currently prioritising cases to ensure the most urgent cases are dealt with in a timely fashion. Within Mental Health the access to CareFirst is creating some issues and they are cross checking manual spreadsheet logs to ensure performance is accurate and to identify areas where improvements can be made. Performance updates are run twice a month and lists of those cases that are outside of timescales are provided if requested to operational teams to double check. Team managers are able to run reports daily showing the lists of cases that are open to the team
SSCG | A&C | A&C | CP10 SSCG 2.1a | Complete safeguarding case file audits equivalent to 25% of safeguarding alerts by March 2011 | Bigger is Better |  |  |  | Annual Measure | 25 | 25 | - | Towards the end of September, 232 case file audits had been completed. This equates to 22.3% of safeguarding alerts. There has been a slight decline in the performance of this indicator for this reporting period. This is due to Adults and Communities restructure with those managers responsible for the audits taking part in interviews and assessment centres in September.
SSCG | A&C | A&C | CPM10 SSCG 2.1b | Produce quarterly reports to Directorate Management Team showing the outcomes from the safeguarding audits. | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-03-01 00:00:00 | l | Quarterly reports are now being presented to Directorate Management Team (DMT) & Birmingham Safeguarding Adults Board (BSAB), with six monthly reports to Overview and Scrutiny committee. The latest reports were presented to DMT and Scrutiny in September 2010.
SSCG | A&C | A&C | CPM10 SSCG 2.1c | Remodel the employment pathway between Adults & Communities and the Development directorate by December 2010 | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2010-12-01 00:00:00 | l | A mapping exercise is taking place of all employment services and a Project Manager has been appointed to develop the pathway. This should be achieved by March 2011.
SSCG | A&C | A&C | CP10 SSCG 2.1d | 5% of learning disability clients known to us to be in employment. (Focus of the monitoring for this should be between December 2010 and March 2011 - once the work around the pathway has time to impact) | Plan is best |  |  |  | 1.4 | 5 | 5 | p | The proportion of clients in paid employment is currently well below target . However the focus of Monitoring will be in the final quarter once work on the pathway has had time to impact. The result has improved significantly between August (0.5%) and September (1.4%) due to collaborative improvement work between the Learning Disability (LD) Service, Disability Employment Solutions (DES) and Business Information Unit (BIU). DES confirmed the employment status of 100 clients they have helped. These have been matched to CareFirst and so far an additional 28 are now included in the indicator. There are an additional 60 clients who are not currently known to the LD service. Planning is underway to offer these clients a contact assessment where appropriate.
SSCG | CE | LC | CP08 SSCG 2.5a | Percentage of Hackney Carriage vehicles and drivers that comply fully with licensing conditions | Bigger is Better |  |  |  | 89.3 | 91.6 | 91.6 | l! | The number of checks to date is small compared to the 1,500 that will be conducted through the year. It is expected that the final figure will be on target for the year.
SSCG | CE | E&HR | NI035 | Building resilience to violent extremism (LAA) | Bigger is Better |  |  |  | nya | 4 | 4 | - | The interim evaluation of the Preventing Violent Extremism Programme by the Tavistock Institute has been completed.  Budget reductions have been confirmed and projects informed of any reductions that apply to them, in order to factor into project delivery.
SSCG | ENV & CUL | T&R | NI191 | Residual household waste per household (household = each property shown on the Council Tax valuation list) | Smaller is Better |  |  |  | 345.38 | 359 | 727 | l | We are on track to achieve the end of year target.
SSCG | ENV & CUL | T&R | NI192 | Percentage of household waste sent for reuse, recycling and composting | Bigger is Better |  |  |  | 34.66 | 33 | 33 | « | We are currently on track to achieve the end of year target, however we will see reduced recycling figures during the winter months due to seasonal fluctuations resulting in the temporary withdrawal of green waste.
SSCG | ENV & CUL | T&R | NI193 | Percentage of municipal waste land filled | Smaller is Better |  |  |  | 9.18 | 12 | 12 | « | We are currently exceeding target for this indicator.
SSCG | ENV & CUL | T&R | [NAME] | Percentage of relevant land and highways with unacceptable levels of litter | Smaller is Better |  |  |  | 2.33 | 3.5 | 3.5 | « | We are currently on track to achieve the end of year target. Geographical ward based team working continues to meet street cleanliness standards.
SSCG | ENV & CUL | T&R | NI195b | Percentage of relevant land and highways with unacceptable levels of detritus | Smaller is Better |  |  |  | 7.52 | 7.8 | 8.55 | l | We are currently on track to achieve the end of year target. Geographical ward based team working continues to show street cleanliness improvements for detritus. Extra services hit squads are continuing to operate throughout the city to deep cleanse hard to reach areas such as terraced housing streets where parking causes cleansing problems.
SSCG | ENV & CUL | T&R | NI195c | Percentage of relevant land and highways with unacceptable levels of graffiti | Smaller is Better |  |  |  | 3.17 | 9 | 9 | « | We are currently on track to achieve the end of year target. 2010 funding to support the Anti-Graffiti Strategy has now been secured, this supports more enforcement, more prevention and more cleansing. This work is continuing to be project managed by Regulatory Services with the cleansing work being done by the extra graffiti cleansing crews that were recruited last year.
SSCG | ENV & CUL | T&R | CP10 SSCG 2.8b | Percentage of people expressing satisfaction with fortnightly collection of recyclable materials | Bigger is Better |  |  |  | Result expected January 2011 | 75 | 75 | - | The monthly tracker statistics, which should only be used as trend, currently show the satisfaction rating for this indicator at 78% (as at June 2010). The actual rating for this indicator will not be available until January 2011.
SSCG | ENV & CUL | T&R | CP10 SSCG 2.8a | Percentage of people expressing satisfaction with weekly collection of household waste | Bigger is Better |  |  |  | Result expected January 2011 | 80 | 80 | - | The monthly tracker statistics, which should only be used as trend, show the satisfaction rating for this indicator at 88% (as at June 2010). The actual rating for this indicator will not be available until January 2011.
SSCG | CYP&F | CYP&F | CP10 SSCG 2.1e | Caseload of children per qualified social worker | Smaller is Better |  |  |  | Annual Measure | 18 | 18 by 31 March 2011 | - | The 25.5 figure is all the work as at 29th September allocated to all qualified Social Work staff in employment on that day. Recruitment and retention of staff remains challenging and with a vacancy rate of 20 %, reducing the average case load may prove difficult.  This is a National issue for many authorities.  Actions to be taken on the case loads of qualified social workers in order to meet our target of 18 would include that all statutory assessed and allocated 'children in need cases, (4,500 out of 8,800 as at 8th November) are to be systematically reviewed, coded appropriately and then a decision made on closure.  This will assist in ensuring that this significant number is better managed and accurately reflects the case loads of social work staff.  The workload is projected to be on an increasing trajectory of demand and therefore the future operating model for children's services will take this and the caseload data into account, to inform the final model.
SSCG | CYP&F | CYP&F | NI045 | Young offenders engagement in suitable education, employment or training | Bigger is Better |  |  |  | Result expected November 2010 | 82.4 | 82.4 | - | Lagging indicator.  Performance for 1st July to 30th September is not available until mid November.
SSCG | HOU | LS&CS | CP10 SSCG 2.3a | Percentage of residents who feel safe during the day | Bigger is Better |  |  |  | 86 | 94 | 94 | l! | The Quarter 2 result shows that there has been a decrease in the percentage of residents who feel safe during the day at 86% from 95% in Quarter 1.  The data highlights poor performance in September with only 79.5% when compared to the September 2009 figure of 95.1%.  The Safer Birmingham Partnership has since undertaken some targeted interventions within various Constituencies/Wards which have already begun to show some positive results, especially around Burglary.
SSCG | DEV | T&R | NI047 | Percentage reduction in the rolling three year average for the number of people killed/seriously injured in road traffic accidents | Bigger is Better |  |  |  | 1.83 | 3.58 | 3.58 | p | Not on track to meet the target.  This indicator is based on the percentage change from one year to the next based on the three year rolling average.  The latest estimated result is a reduction of 1.83% based upon the period January to June 2008-2010.  The provisional number of  traffic accident casualties in Birmingham between the period 1st January 2010 and 30th June 2010 was 221 comprising of 18 fatalities and 203 serious injuries. In order to be on track the number of casualties needs to be 210 or less. Early indications for the period commencing July are that there have been fewer casualties than in previous years which should help to bring this measure closer to target.
BH | A&C | A&C | CPM10 BH 3.3a | Produce joint commissioning strategies for Learning Disabilities and Mental Health | Achieved on [NAME] |  |  |  | Achieved on [NAME] | Achieved on [NAME] | 2010-10-01 00:00:00 | l | The Mental Health and Learning Disability strategies have been approved by the Integrated Commissioning Boards.  The documents are now out to public consultation.
BH | A&C | A&C | [NAME] | Delayed transfers of care - per 100,000 population aged 18+ | Smaller is Better |  |  |  | Result Not Available | 10.2 | 10.2 | - | It is not possible to report the latest performance for NI 131 as the timetable for data extraction from UNIFY has changed from weekly to monthly reporting. The year to date performance to August 2010 was 19.8 average delays per 1,000 head of population, which is significantly higher than the target of 10.2 delays. The actual month of August experienced a decrease in delays compared to actual month of July delays.  August was about 140 average delays compared to 160 average delays in July. However, September's preliminary figures are the highest they have been since May 2006. There are a number of reasons for the increase - staff shortages, CareFirst 6 training and sickness. Staff shortages are in Adults and Communities (A&C) and NHS. [NAME] 6 training was for A&C staff. These would affect DTOC as there would not be staff available to carry out an assessment, arrange services etc.
BH | CYP&F | CYP&F | NI056i | Percentage of children in Year 6 who are obese, as shown by the National Child Measurement Programme (NCMP) | Smaller is Better |  |  |  | Result expected November 2011 | 21.7 | 21.7 | - | Performance data against this indicator is gathered from the Department of Health and is not yet available. 2010/11 data will not be available until November 2011 at the earliest.
BH | CYP&F | CYP&F | NI112 | Under 18 conception rate per 1,000 15-17 year olds | Smaller is Better |  |  |  | Result expected March 2011 | 49.44 | 49.44 (969 actual) | - | We are expecting 2009 conception rate data from the Office of National Statistics (ONS) to be available for reporting in March 2011.  The Targeted Prevention Team is currently working in priority schools across the city; a risk assessment tool is used to identify young people at risk of unsafe sex and teenage pregnancy.  The team is providing one to one support to the young people and schools across the city.
BH | CYP&F | CYP&F | NI057 | Children and young people's participation in high quality physical education and sports | Bigger is Better |  |  |  | 83 | 83 | 83 | l | The target of 83% has been achieved.  We have seen an increase in participation across year groups and particularly at Key Stage 1 and Key Stage 4.  Progress of 4% has been made from 2008-2009. Nationally 84% of pupils in Years 1-11 are participating in at least 2 hours of curriculum physical education.
BH | ENV & CUL | LS&C | NI008 | Adults participation in sport and active recreation | Bigger is Better |  |  |  | Annual Measure | Annual Measure | 20.2 | - | The interim 3 monthly uplift figure obtained in July showed a significant increase of 1% to to 19.2%. The city wide Be Active scheme continues to contribute significantly to this indicator. The scheme provides free swimming at all times and fitness gym, exercise to music classes, jogging and walking groups during off-peak hours for all Birmingham residents. Local offers targeting segmented groups e.g. hard to reach individuals and groups of people, within the priority wards and constituencies have been introduced including walking, running, bowls, dance and cycling activities.  To contribute to achieving the 3 year target for this indicator by March 2011 the service needs to have 23,000 new Leisure Card holders participating in regular exercise 3x30mins per week. Since the city wide launch of Be Active in September 2009 100,000 'new' customers have signed up to the scheme in addition to the existing 56,000 people who were already on the scheme. An independant evaluation on the benefits of the scheme is presently being undertaken by Birmingham University.  Phase one of the evaluation is almost complete and phase two analysis will be available around March 2011..
EHQL | A&C | A&C | NI130 | Social care clients receiving self directed support (direct payments and individual budgets) per 100,000 population | Bigger is Better |  |  |  | 23.8 | 27.3 | 46.2 | p | Year to date performance at the end of September stands at 23.8% against the profile target of 27.2%. There has not been an update in the Carers Grants information since August so performance is slightly underestimated. Given the rate of increase in individual budgets each month so far there is a need to improve this number significantly if we are to hit the target.  A virtual review team within PD and LD has been created to increase the conversion rate of clients in receipt of traditional services to receiving Self Directed Support.  A full set of reporting around the new Individual Budget process has been developed and is being shared with operational staff to identify issues with compliance in recording. Please note that the indicator is calculated using the 2009/10 denominator as we are unable to calculate the denominator in year.
EHQL | A&C | A&C | NI135 | Carers receiving needs assessment or review and a specific carer's service, or advice & information | Bigger is Better |  |  |  | 24.7 | 23.2 | 46.3 | « | Year to date performance to the end of September is 24.7% which is above the profile target of 23.2%. This is in part due to the seasonal nature of the carers grants with over 80 per cent of them allocated in the first five months of the year. There has not been an update in the Carers Grants information since August so performance is slightly underestimated. Additionally, from August the Older Adults teams started recording carers events and service on CareFirst 6 and reports on this data are not yet available.  Projections based on the current rate of Carer Events recorded on the system indicate that we would only reach 42% by the end of the year.  Additionally, early reports from the cases recorded on CareFirst 6 seem to indicate a reduced number of Joint Assessments, as the assumptions made around these are not reflected in the new system.  Further investigation is required to determine if this is a recording issue.    The indicator is calculated using the 2009/10 denominator as we are unable to calculate the denominator in year.
EHQL | DEV | L | CPM10 EHQL 4.10a | Library of Birmingham; Construction of new City Library fit for the 21st century; Masonry wall completed to Ground Floor level | Achieved on [NAME] |  |  |  | Currently on [NAME] | Currently on [NAME] | 2011-03-01 00:00:00 | l | On target. Excavation works complete. On track for [NAME] opening in 2013.
EHQL | CE | PPC | CP08 EHQL 4.1aiii | Percentage delivery of the planned Environmental Protection inspections of trade premises | Bigger is Better |  |  |  | 68 | 100 | 100 | p | It was envisaged that with the departure of 2 officers (1.5FTE) the programme would still be delivered to plan. However the unprecedented numbers of unauthorised encampments leading up to the papal visit and increases in planning applications dealt with by the team led to the reduction in programmed inspections undertaken.   Measures to rectify the backlog have been taken - All remaining inspections allocated to individual officers  with deadlines set for completion. Monthly progress reports on the programme.  A second officer to be trained to deal with unauthorised encampments - to build capacity in the team. A hierarchy of priorities introduced with inspections the main priority.
EHQL | CE | PPC | CP08 EHQL 4.1ai | Percentage delivery of the planned Food inspections of trade premises | Bigger is Better |  |  |  | 100 | 100 | 100 | l
EHQL | CE | PPC | CP08 EHQL 4.1aii | Percentage delivery of the planned Health & Safety inspections of trade premises | Bigger is Better |  |  |  | 65 | 100 | 100 | p | This shortfall in inspections has been the result of reduced resources (2 FTE's representing 25% reduction in H&S capability) together with available resources being concentrated in other core service priorities such as food and response to public health requests for assistance.  A recovery strategy has been put into place to ensure that the shortfall is made up by year end.
EHQL | HOU | H | CP08 SE 1.7a | Affordable homes: completion as a percentage of target in the National Affordable Homes Programme | Bigger is Better |  |  |  | 185 | 100 | 100 | « | There were no units predicted to achieve practical completion in quarter 2 however, 87 homes have been completed. This consisted of 41 rented units and 46 Low Cost Home Ownership (LCHO). The 41 units rented scheme came forward from quarter 3 to quarter 2 (Bournville Village Trust Lower Shenley) and the 46 LCHO are made up of mortgage rescue properties and HomeBuy Direct. We had not made any predictions regarding HomeBuy Direct as this product is market led and we are only made aware of these homes at the point that final grant claims are submitted to the Homes and Communities Agency (the same applies to mortgage rescue).
EHQL | HOU | H | CP08 EHQL 4.2a | The percentage of Right to Repair jobs completed on time for Council tenants | Bigger is Better |  |  |  | 98.09 | 96 | 96 | l | The initial target was set to take into consideration mobilising the Repairs & Maintenance contract on the south from [NAME] to [NAME].  Mobilisation on this contract went better than anticipated and this is reflected in the performance outturn.
EHQL | HOU | H | CP08 EHQL 4.2b | The number of non decent homes occupied by vulnerable households improving their homes towards the Decent Homes Standard as a result of receiving a service. | Bigger is Better |  |  |  | 2019 | 1600 | 4800 | « | The target has been exceeded due to the continued improvement and increased efficiency of our external partners.
EHQL | HOU | H | KPI 6.6 | The percentage of Council homes meeting the Decent Homes Standard | Bigger is Better |  |  |  | 97.7 | 97.5 | 100 | l | Performance on target.
MC | A&C | A&C | CP10 MC 5.5a | Dignity Champions to signing up to the Department of Health scheme | Achieved on [NAME] |  |  |  | 6 | 70 | 100  by December  2011 | p | Progress in achieving this target has been hampered by the lack of capacity to develop mechanisms to support Dignity Champions once they have been identified. However, a number of steps have been identified to ensure the target is met. By the end of November 2010 100 Dignity Champions will be identified through existing user and carer forums. By the end of December the process of engagement with the individuals will begin with the aim of developing an action plan.
MC | A&C | A&C | CP10 MC 5.5b | Service users and carers taking an active part in one or more of the LINk’s working groups | Bigger is Better |  |  |  | 10 | 10 | 20  by March 2011 | l | LINks membership is being promoted through existing service user and carer forums. The target of 100 members by December 2010 will be met, however at this stage a mechanism is not in place to capture detail of those participants. This will be in place in November.
MC | CE | E&HR | NI001 | Percentage of people who believe people from different backgrounds get on well together in their local area | Bigger is Better |  |  |  | Annual Measure | 74.8 | 74.8 | - | Final testing has been undertaken of the Faith Map webpage with a view to launch during Interfaith Week in November 2010. Workshop for [NAME] held around Community Tension Monitoring.  A further series of workshops will be planned as a follow-up. Discussions have been initiated around the exit strategy for the PVE programme which is in its final year.
IE | CE | L | BV003 | Percentage of people satisfied with Birmingham City Council services | Bigger is Better |  |  |  | Result Not Available | 72 | 73 | - | Tracker Results Not Yet Available
IE | CE | E&HR | BV011a.02 | Percentage of top 5% earners who are women | Bigger is Better |  |  |  | Result Not Available | 45.5 | 45 | -
IE | CE | E&HR | BV011b.02 | Percentage of black and minority ethnic staff who are in the top 5% of earners | Bigger is Better |  |  |  | Result Not Available | 18 | 18 | -
IE | CE | E&HR | BV012 | Sickness absence rate - days per annum, per full time equivalent employee | Smaller is Better |  |  |  | Result Not Available |  | 9.25 | -
IE | CE | E&HR | BV016a | Percentage of employees declaring their disability | Bigger is Better |  |  |  | Result Not Available | 2.1 | 2.1 | -
IE | CE | E&HR | CP09 AE 6.4a | Progress within the 'Excellent' level of the Equality Framework for Local Government having secured the 'achieving level' | Bigger is Better |  |  |  | Result expected February 2011 | 35 | 50 | - | Key priorities within the Equality Framework are aligned to the corporate service planning arrangements. Criteria around 'Knowing Your Community' section within Framework used to measure work around community mapping - completed October 2010. Corporate Self Assessment against each key criteria within the Framework to be completed by December 2010.
IE | CE | DL | CP09 AE 6.6a | Increase in the percentage of citizens using digital channels to access information and council services | Bigger is Better |  |  |  | Annual Measure | 30 | 30 | - | On target.  The results for this indicator is measured annually through the Annual Opinion Survey. [NAME], with the support of its partners continues to  raise awareness of the digital channels to access information and services. We have recently made Choice based letting available and through Interactive Digital TV and developing the next stages of Online Schools Admissions. We are also working with a number of registered social landlords to explore ways of increasing connectivity within social housing.  The launch of Customer First's online services will also contribute to this indicator.
IE | CE | DL | CP09 AE 6.6b | Increase in the percentage of businesses using digital channels to access information and council services | Bigger is Better |  |  |  | Annual Measure | 37.1 | 37.1 | - | On target.  The results for this indicator will be measured annually by the Business Survey conducted by Economic Development. The launch of FinditinBirmingham website will contribute to the development of this indicator.
IE | CE | E&HR | KPI 2.1 | Percentage of Personal Development Reviews completed | Bigger is Better |  |  |  | Result Not Available | 90 | 90 | -
IE | CE | DL | CP10 IE 6.4a | Percentage of service requests completed by the due date | Bigger is Better |  |  |  | Not available | Baseline | Baseline | - | Additional fixes to CRM are due to be implemented in November. Once these are implemented reporting will commence for services without back office system integration. Further validation is required for services with back office system integration which will take place once the your view issues are resolved at the end of November.
IE | CE | DL | LI 6.2.1 | Complaints responses <10 days | Bigger is Better |  |  |  | Result Not Available | 90 | 90 | - | Additional fixes to the functionality of Your Views are due to be implemented and tested by the end of November. Reporting is expected to commence from December.
IE | CE | DL | CP10 IE 6.4c | Percentage of calls abandoned within the contact centre | Smaller is Better |  |  |  | 4.63 | 10 | 10 | « | Considerable improvements have been made at the contact centre in terms of the speed of call answering. As a result of this the abandonment rate has reduced to less than 5%.
IE | CE | DL | [NAME] | Value for money- total net value of on-going cash-releasing gains since start of the year | Bigger is Better |  |  |  | Result Not Available | - |  | -
IE | CE | DL | CP10 IE 6.1a | Percentage of Business Transformation financial benefits achieved | Bigger is Better |  |  |  | 82 | 95 | 95 | p | The predicted result of 82% is based on the latest figures (Month 5).  This reflects that Electronic Records Data Management System (ERDMS) (from the EIM programme) has not yet been delivered fully with discussion still taking place with regards benefit transfer in some service areas.   Monitoring reports show “green” rated benefits but do not include “amber” (work in progress) benefits.  Star Chamber interventions are underway for “red” rated benefits.
IE | CE | E&HR | PP RG 6.3a | [NAME] rating on the Stonewall Index which ranks Britain's top 100 employers for lesbian, gay and bisexual staff | Smaller is Better |  |  |  | Annual Measure | 100 | 100 | - | Priority areas in respect of bullying, training, and monitoring addressed as part of submission for 2011.  Initial preparations underway for 2012 submission.
IE | CE | DL | PP RG 6.4a | Improved sustainability in BCC procurement decisions - sustainable procurement national action plan - flexible framework level | Plan is best |  |  |  | Currently on [NAME] | Level 3 by March 2011 | Level 3 by March 2011 | l | On track.   The main focus of attention is on finalising the Commissioning and Procurement Strategy by  April 2011. If this is achieved BCC will have met all the criteria to achieve  Level 3.of the Sustainable Flexible Framework.
IE | HOU | H | CP08 AE 6.1a | The percentage of rent collected from council tenants as a proportion of rent due | Bigger is Better |  |  |  | 97.99 | 100.25 | 100.25 | l! | Following intensive work in Q1 and the implementation of a performance improvement plan for Q2 has seen the service improve collection by 1.62%  compared to Q1.  It is anticipated that ongoing work with the Neighbourhood Office. as part of Customer First, Benefit Service and  the Housing Support Service to improve the customer experience in completing and resolving Housing Benefit issues particularly around the submission of Housing Benefit proofs, should see performance continue to improve in advance of the payment holidays in December 2010.