Spreadsheet: darrell_schoolcraft__7881__NNGmeaslog
Sheet: NNG Measlog sort by Region

Ticket # [NAME] down | Date | POI | Station Meter # | Station Name | Customer | Contact and Phone # | Problem | Assigned To | Region | Team | Date Received | Date Assigned | Resolution Lapse time | Final Date Closed | Notified Customer by E-Mail or Telephone | Closed By | Resolution (Remarks)
5 | 2001-07-06 00:00:00 | 3412 |  | Chevron/NNG - Hemphill | Marketing | [NAME] | Verifing if meter station is active/inactive or exists. | [NAME] | Amarillo | Canadian | 2001-07-06 00:00:00 | 2001-07-06 00:00:00 |  | 2001-07-06 00:00:00 | Darrell Billings [PHONE] | [NAME] | POI 4312 Chevron-Hemphill (Inactive)  POI 61491 NNG-Warren Canadian is (Active) POI now. - jf
141 | 2001-10-15 00:00:00 |  | 658165 | [NAME] | DEFS | [NAME] | Point did not shut-in for Gas Control. | [NAME] | [NAME] | [NAME] | 2001-10-13 00:00:00 | 2001-10-13 00:00:00 |  | 2001-10-13 00:00:00 |  | [NAME] | Gas Control tried to shut-in point and continued to flow.  GC contacted [NAME] and he checked meter.  Point was shut-in around 11:00 by [NAME].  Jf
75 | 2001-08-13 00:00:00 |  | 997018 | Clark Co. #2 | NNG | [NAME] | No EFM vols in PGAS form 08/09 @ 1300. | [NAME] | Ashland |  | 2001-08-13 00:00:00 | 2001-08-13 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | PGAS has no EFM vols from 08/09 from 1300 hrs.  [NAME] paged on 08/13/01.  Jf - 08/28 Checked PGAS and vols have been edited.  Vols are current  up to the 27th.  Jf
62 | 2001-08-06 00:00:00 | 1318 | 940932 | [NAME] | NGPL | [NAME] | SCADA flow rate will go to ZERO without any warning and pressures fluctuate.  This is making accums. incorrect in SCADA. |  | Beatrice |  | 2001-08-06 00:00:00 | 2001-08-06 00:00:00 |  |  |  |  | Tech went to site and cleaned termnals. Gas Control will monitor point to see if problem is eliminated. [NAME] [NAME] indicated during night shift EFM was in and out.  Day shift [NAME] called [NAME] to check problems.  Jf - 08/30  [NAME] (Gas Control) reported that SCADA was in & out again last night.  [NAME] communicated with [NAME] and they have not determined the problem at this time.  jf
84 | 2001-08-22 00:00:00 |  | 940909 | [NAME] | NNG | [NAME] | TMS is showing flow accum. On 8/01 - 08/13 and customer indicates that there is no flow. | [NAME] | Beaver |  | 2001-08-22 00:00:00 | 2001-08-22 00:00:00 |  | 2001-08-30 00:00:00 |  | [NAME] | [NAME] had customer call on flow vols for 08/01 - 08/13.  Customer indicates that there has been no flow for each day.  Called tech [NAME] he will check out to see if meter has high Zero.  Dennis checked meter and reset the zero setting of the EFM.  Jf - 08/30 Checked TMS and since the 23nd the vols are coming in as ZERO in TMS.  jf
112 | 2001-09-13 00:00:00 |  | 657093 | Western Gas Benedum | Western Gas | j. Floyd | EFM has not communicated since 09/11 to present. | [NAME] | Big Lake |  | 2001-09-13 00:00:00 | 2001-09-13 00:00:00 |  | 2001-09-17 00:00:00 |  | [NAME] | No EFM vols in PGAS since 09/11 @ 0000.  Paged [NAME] on 09/13.  Big Lake team member to check out on 09/14. [NAME] called and he will check EFM unit.  He indicated that construction in and around the plant may be causing some of the communication interference.  [NAME] will continue to monitor and will recheck vols at end of month with customer check meter.  PGAS has updated vols for month.    jf - 09/28 [NAME] called and indicated that he checked EFM on 09/17 and all vols are in and he will continue to monitor.  jf
131 | 2001-10-02 00:00:00 |  | 658596 | NNG/Westar Hemp #3 | Westar | [NAME] | Liquid in meter due to line sweeping. | [NAME] | Canadian |  | 2001-10-02 00:00:00 | 2001-10-02 00:00:00 |  |  |  |  | [NAME] called [NAME] and [NAME] has been hit by liquid.  [NAME] will lock values until line sweeping is over.  Jf
73 | 2001-08-13 00:00:00 |  | 905066 | Hibbing Taconite | UCU | [NAME] | Plant was put back in service and vols are incorrect. | [NAME] | Carlton |  | 2001-08-13 00:00:00 | 2001-08-13 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | [NAME] was contacted by [NAME] (UCU) that meter reading are incorrect since Hibbing Taconite came back in service.  [NAME] contacted [NAME] and [NAME] #2 was worked on 08/10 and [NAME] factor was used.  [NAME] to correct on 08/13. jf - 08/14 EFM is communicating correctly and vols have been corrected in PGAS. - 08/28 checked PGAS and vols have been corrected.  EFM vols are current for Aug. 01..  jf
89 | 2001-08-27 00:00:00 |  | 907041 | Greenleaf HTI | NNG | j. Floyd | PGAS missing vols since 1300 on 08/23 to present. | [NAME] | [NAME] |  | 2001-08-27 00:00:00 | 2001-08-27 00:00:00 |  | 2001-08-29 00:00:00 |  |  | [NAME] paged on 08/27/01.  Jf -  08/29 [NAME] (GMS) has talked with tech and EFM has been repaired.  EFM is communicating and vols have been corrected in PGAS.  jf
137 | 2001-10-10 00:00:00 |  | 997091 | Ellis Co. #2 Suction Duke | DEFS | [NAME] | Actual vols for 09/14 - 09/30 are lower than estimates. | [NAME] | Ellis Co. 2 | Ellis Co. 2 Team | 2001-10-10 00:00:00 | 2001-10-10 00:00:00 |  | 2001-10-16 00:00:00 |  | [NAME] | Per [NAME] (DEFS), Actual vols are lower that the estimated vols in TMS.  PGAS actual vols are too low.  [NAME] (GMS) looked at PGAS vols and will call field to determine if PGAS is doing a recalc incorrectly.  Jf - 10/11 Verlene (GMS) called and will have PGAS help desk check on vols.  [NAME] has corrected vols for Sept. 01.  Also she has sent problem to PGAS technician to correct problem.  jf - 01/15 [NAME] called and GMS has corrected the PGAS problem.  GMS will reload vols for Sept. 01 and Oct. 01.  jf. - 10/16 Corrected PGAS vols were loaded last night.  PPA will be generated for Sept. 01.  jf
64 | 2000-08-07 00:00:00 |  | 855325 | [NAME] TBS #1 | Utliicorp. Inc. | [NAME] | Temp. and PSIA are low in PGAS for Aug. 1 -2. | [NAME] | Farmington |  | 2001-08-07 00:00:00 | 2001-08-07 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | Paged [NAME] on 08/07 to verify the [NAME] and PSIA for Aug. 1 - 2.  [NAME] called will go check on temp and PSIA for days in question. [NAME] checked PGAS and temps. Have been edited by GMS.  Jf.
96 | 2001-08-31 00:00:00 |  | 855721 | Rosemount TBS #1 | Utilicorp | j. Floyd | PGAS missing EFM reading from 08/28 @ 0100. | [NAME] | Farmington |  | 2001-08-31 00:00:00 | 2001-08-31 00:00:00 |  | 2001-09-07 00:00:00 |  | [NAME] | [NAME] paged tech on 08/30/01.  Jf - 08/31 [NAME] polled station and readings were received for the 28th.  Missing 29th EFM info in PGAS. [NAME] Called Donna GMS will call tech for missing vols to close Aug.  Jf - 09/07 Donna talked with [NAME] and she will alibi the vols for the 29th & 30th.  [NAME] of vols should be good for Aug.   jf
107 | 2001-09-10 00:00:00 |  | 940656 | Black River Falls Pooling Point | NNG | j. Floyd | Missing EFM vols from 09/09 @ 1300 to present. | [NAME] | Farmington |  | 2001-09-10 00:00:00 | 2001-09-10 00:00:00 |  | 2001-09-21 00:00:00 |  | [NAME] | Missing EFM vols in PGAS from 09/09 @ 1300 to present.  [NAME] paged.  Jf - Missing vols in PGAS have been input.  Jf.
126 | 2001-09-25 00:00:00 |  | 760182 | St. Paul TBS 1P | NSP | [NAME] | Missing EFM vols in PGAS from 09/22 @ 1200. | [NAME] | Farmington |  | 2001-09-25 00:00:00 | 2001-09-25 00:00:00 |  | 2001-09-25 00:00:00 |  | [NAME] | Missing EFM vols in PGAS from 09/22 @ 1200 to present.  Missing data was scanned on 09/25.  Jf
128 | 2001-10-01 00:00:00 |  | 759031 | ALGN - Algona, IA TBS #1 | Reliant Energy (Minnegasco) | [NAME] | Missing EFM vols in PGAS from 09/24 @ 1100. | [NAME] | Garner |  | 2001-10-01 00:00:00 | 2001-10-01 00:00:00 |  | 2001-10-08 00:00:00 |  | [NAME] | Missing EFM vols in PGAS.  Left voice mail on cell phone.  Jf -  10/2 [NAME] called and will have [NAME] check meter.  [NAME] called and EFM is communicating at this time.  Dennis will get index vols for 24th thru end of month and report the reading to [NAME] (GMS).  Jf - 10/08 Missing vols have been edited in PGAS for Sept. 01.  jf
50 | 2001-08-01 00:00:00 | 63024 | 658604 | [NAME] CTP | Oneok Field Services | [NAME] | PGAS vols for day July 14-26 are incorrect. | [NAME] | GMS | [NAME] | 2001-08-01 00:00:00 | 2001-08-01 00:00:00 |  | 2001-08-02 00:00:00 |  | [NAME] | Reviewing [NAME] [NAME] reports and comparing to PGAS data.  PGAS vols for July 14-26 are incorrect.  Jf - 08/02 Per Bobbie (GMS) this was a security issue with PGAS.  Field had input measurement changes that recalculated vols for given days.  PGAS has corrected problem.  jf
51 | 2001-08-01 00:00:00 | 63024 | 965924 | [NAME] | Oneok Field Services | [NAME] | PGAS vols for day July 14-26 are incorrect. | [NAME] | GMS | [NAME] | 2001-08-01 00:00:00 | 2001-08-01 00:00:00 |  | 2001-08-02 00:00:00 |  | [NAME] | Reviewing [NAME] [NAME] reports and comparing to PGAS data.  PGAS vols for July 14-26 are incorrect.  Jf - 08/02 Per Bobbie (GMS) this was a security issue with PGAS.  Field had input measurement changes that recalculated vols for given days.  PGAS has corrected problem.  jf
76 | 2001-08-13 00:00:00 |  | 658604 | [NAME] CTP | NNG | [NAME] | Bushton reading are low for gas day 08/11.  PGAS only loaded part of file for gas day. | [NAME] | GMS |  | 2001-08-13 00:00:00 | 2001-08-13 00:00:00 |  | 2001-08-16 00:00:00 |  | [NAME] | [NAME] called and vols were low on the 11th gas day.  [NAME] check flat file and EFM vols were sent to PGAS.  [NAME] checked PGAS and part of file did not load and she will have PGAS support reload file. Jf - 08/16 Angela loaded vols into PGAS for gas day 08/11.  [NAME] was passed on to Scheduling for monthly vols.  jf
79 | 2001-08-14 00:00:00 |  | 997032 | Haskell Co.  #1 | NNG | [NAME] | PGAS vols were incorrect due to [NAME]. being overstated on 8th, 9th, 10th & 13th. | [NAME] | GMS |  | 2001-08-14 00:00:00 | 2001-08-14 00:00:00 |  | 2001-08-15 00:00:00 |  | [NAME] | [NAME] called about Haskell Co. #1 vols being low for gas days 8-10 & 13.  Checked PGAS and temp was too high.  [NAME] will call field tech [NAME] and get correct temp reading and alibi in PGAS.  Jf - 08/15 [NAME] has alibied temp reading to reflect temp reading from the 997032-01 meter.  jf
72 | 2001-08-09 00:00:00 |  | 762142 | Huron Power Plant TBS #2 | NNG | [NAME] | Questions about the TBS and Power Plant setup. | [NAME] | Harrisburg |  | 2001-08-09 00:00:00 | 2001-08-09 00:00:00 |  | 2001-08-09 00:00:00 |  | [NAME] | Called [NAME] and he explained that the 3 Huron TBS's are independent of each other.  The Huron #2 Power Plant is a turbine meter with 16 day charts (NO EFM).  This will come on and affect the pressure on the mainline.  This Huron will run only a limited number of hours in a day usually only in June, July and August.  jf
78 | 2001-08-14 00:00:00 |  | 760078 | Humboldt TBS #1 | NNG | [NAME] | No EFM vols in PGAS from 08/12 @ 03:00. | [NAME] | Harrisburg |  | 2001-08-14 00:00:00 | 2001-08-14 00:00:00 |  | 2001-08-15 00:00:00 |  | [NAME] | [NAME] contacted tech on 08/14.  Jf - 08/15 checked PGAS and missing vols have been loaded thru the 14th.  Jf
90 | 2001-08-27 00:00:00 |  | 760078 | Humbbolt #1 TBS | NNG | j. Floyd | PGAS has missing vols since 0100 on 08/24 to present. | [NAME] | Harrisburg |  | 2001-08-27 00:00:00 | 2001-08-27 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | [NAME] paged on 08/27/01.  EFM vols were received in PGAS on 08/27  Jf
125 | 2001-09-25 00:00:00 |  | 737091 | Beresford TBS #1 | Midamerican | [NAME] | Missing EFM vols in PGAS from 09/21 @ 0000. | [NAME] | Harrisburg |  | 2001-09-25 00:00:00 | 2001-09-25 00:00:00 |  | 2001-09-25 00:00:00 |  | [NAME] | Missing EFM vols in PGAS from 0000 on 09/21 to present.  Missing data was scanned in this morning. Jf
127 | 2001-10-01 00:00:00 |  | 762254 | [NAME] TBS #1 | Northwestern Public Service Company | [NAME] | Missing EFM vols in PGAS from 09/26 @ 2200. | [NAME] | Harrisburg |  | 2001-10-01 00:00:00 | 2001-10-01 00:00:00 |  | 2001-10-04 00:00:00 |  | [NAME] | Missing EFM vols in PGAS.  Called [NAME] and he reported that [NAME] is going to check this out today.  Jf - 10/04 Missing vols in PGAS for Sept. 01. EFM vols continue to missing for Oct. 01.  Jf - 10/04 vols have been corrected in PGAS.  Jf
1 | 2001-07-05 00:00:00 |  | 908024 | [NAME] | [NAME] | [NAME] | Missing vols in PGAS. -  [NAME] to check and reload vols in PGAS.-MIPS  is showing vols for 07/02. | [NAME] | Houston | GMS | 2001-07-05 00:00:00 | 2001-07-05 00:00:00 |  | 2001-07-13 00:00:00 | Zilda Wilkes |  | Vols in PGAS have 24 hrs of flow indicated and vols match schedules in TMS. jf
2 | 2001-07-05 00:00:00 | 63024 | 965924 | [NAME] | Duke | [NAME] | Actual vols are doubled in TMS.  PGAS vols are correct.   Contacted TMS On-call & PGAS help desk to research problems. | [NAME] | Houston | TMS | 2001-07-05 00:00:00 | 2001-07-05 00:00:00 |  | 2001-07-06 00:00:00 | [NAME] | [NAME] | PGAS ([NAME]) Help discovered problems with download into TMS for POI 63024 for gas day 07.02.01. - jf
3 | 2001-07-05 00:00:00 | 3476 | 852551 | [NAME] TBS #1 | Clayton Energy | [NAME] | Wanted to know BTU for month of June '01. | [NAME] | Houston | Meas. Desk | 2001-07-05 00:00:00 | 2001-07-05 00:00:00 |  | 2001-07-05 00:00:00 | [NAME] | [NAME] | Passed to customer - jf
83 | 2001-08-17 00:00:00 |  | 997040 | [NAME]6 | NNG | [NAME] | PGAS recording negative [NAME] readings. | Will Trujillo | Hugoton |  | 2001-08-17 00:00:00 | 2001-08-17 00:00:00 |  | 2001-09-10 00:00:00 |  | [NAME] | Contacted Carol (GMS) about low temp readings.  Carol will contact will to get temp corrected.  Jf - 09/10 vols were corrected in PGAS.  Jf
93 | 2001-08-27 00:00:00 |  | 997090 | Ellis Co. #2 Suction Duke | NNG | j. Floyd | PGAS missing vols since 0000 on 08/25 to present. | [NAME] | Hugoton |  | 2001-08-27 00:00:00 | 2001-08-27 00:00:00 |  | 2001-08-31 00:00:00 |  | [NAME] | [NAME] pagesd on 08/27/01.  Jf - 08/28 Called [NAME] and he has contacted [NAME] (GMS) on the missing vols.  He will go by station and alibi missing vols.  Jf - 08/31 Vols have been edited in PGAS.  Vols are current for Aug.  01. Jf
94 | 2001-08-29 00:00:00 |  | 658673 | Texas Co. #2 EOG | NNG | j. Floyd | PGAS has missing vols since 2000 on 08/23 thru 08/27 0000. | [NAME] | Hugoton |  | 2001-08-29 00:00:00 | 2001-08-29 00:00:00 |  | 2001-09-10 00:00:00 |  |  | [NAME] called about missing vols in TMS.  Called [NAME] (GMS) about missing vols.  [NAME] has EFM unit up and communicating.  [NAME] will alibi vols in PGAS.  Jf - 09/10 checked PGAS and vols were corrected.  Jf | `
15 | 2001-07-12 00:00:00 |  | 792401 | EMVP - Mineral Point #1 WI | Wisconsin Power & Light | [NAME] | SCADA volumes do not match PGAS | [NAME] | IT - Gas Control |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-08-08 00:00:00 |  | [NAME] | Scada vols do not match PGAS EFM vols - [NAME] believes the problem is with the registers - He will be working with the Tech - Don Soppe today - mw - 08/08 SCADA and EFM vols are matching in PGAS and SCADA.jf
16 | 2001-07-12 00:00:00 |  | 731012 | HUC2 - Hutchinson TBS #2 | Hutchinson Utility Commission | [NAME] | Showing SCADA vols but nothing in PGAS | [NAME] | IT - Gas Control |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-09-04 00:00:00 |  | [NAME] | [NAME] is working with [NAME] to troubleshoot the problem which appears to be in the RTU - 7/13 - Dale talked with [NAME] will be going out to the RTU today or Monday to troubleshoot the RTU - mw - 07/20 [NAME] indicated that tech needs to go out and cold start EFM.  jf
16 cont'd | 2001-07-12 00:00:00 |  | 731012 | HUC2 - Hutchinson TBS #2 | Hutchinson Utility Commission | [NAME] | Showing SCADA vols but nothing in PGAS | [NAME] | IT - Gas Control |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-09-04 00:00:00 |  | [NAME] | From [NAME]: Station 0731012 Hutchinson, Mn TBS #2 lost communications over the weekend of July 1, 2001.  I notified the field technician, [NAME] at [NAME], Mn. on Monday morning 7/2/01.  He informed me that there was no flow at this station and that there were some electrical storms in the area over the weekend.  He would check into this matter at his best efforts.  This is a one run station ans is a Daniels Solarflow Plus. He replaced the modem  and the CPU motherboard, both of which received lightning damage on 07/06/01.  At this time the station was still not flowing gas but communications had been restored.  On 07/09/01 the customer started taking gas at an approximate 2.250 MMCFD rate which was reflected properly along with the accumulations in TCM and in Gas Control's applications.  EFM acquisition reflected no flow and  has remained the same since that time.  Upon detection of this difference I notified [NAME] again on 07/12/01. [NAME] along with [NAME] informed me on this date that they would swarm this RTU either today or on Monday 07/16/01.- GM - WIll follow up on vols on Monday - 09/04 [NAME] called to report that EFM has been communicating since 08/20.  jf
16 cont'd | 2001-07-12 00:00:00 |  | 731012 | HUC2 - Hutchinson TBS #2 | Hutchinson Utility Commission | [NAME] | Showing SCADA vols but nothing in PGAS | [NAME] | IT - Gas Control |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-09-04 00:00:00 |  | [NAME] | HUC2 - Cont'd - 7/15 - Missing data in PGAS for the 1st through the 3rd and all 0 for the rest of the month - will pass to tech - mw   07/30 jf visited with [NAME] and tech continues to have problems with EFM.  Jf  08/07 vols were alibied by [NAME] (GMS) per tech vols for July 1-31.  [NAME] EFM is back up and commuicating.  [NAME] continue to monitor for a couple of day to ensure that information is loaded into PGAS. jf
17 | 2001-07-12 00:00:00 |  | 910002 | CCI1 - CCI Empire | Cleveland Ciff Iron | [NAME] | Very large vols in PGAS and does not match the SCADA vols | [NAME] | IT - Gas Control |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-07-13 00:00:00 |  | [NAME] | [NAME] is working on this with Dale Ratliff & [NAME] to correct the report - Run #1 should be Empire - CCI1 and run #2 should be [NAME] - possibility of the POI having the wrong meter referenced - 7/13 - Dale determined that this could not be corrected in the NNG Measlog report so he would remove it to prevent confusion - mw
18 | 2001-07-12 00:00:00 |  | 762185 | EPAR - Parker SD TBS #1 | Northwestern Public Service Company | [NAME] | SCADA and PGAS match but the NNG Measurement Report does not show a match between the two | [NAME] | IT - Gas Control |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-07-31 00:00:00 |  | [NAME] | [NAME] is going to verify the POI with the meter on the report - [NAME] found a problem with the wrong meter number and has made the fix - should be reflected on the gas day of the 12th - mw
41 | 2001-07-27 00:00:00 |  | 735262 | QUAD - Quad City TBS #1 | MidAm | [NAME] | EFM volumes do not match SCADA | [NAME] | IT - Gas Control |  | 2001-07-27 00:00:00 | 2001-07-27 00:00:00 |  | 2001-08-01 00:00:00 |  | [NAME] | SCADA and EFM volumes do not match due to the RTU clock being slow by three hours - Kurt says the RTU belongs to the customer so he will have them make the correction - Until this is done the volumes will not match -The customer said the date and time are correct when he polled - Did some more troubleshooting and sent the following message to the IT :Hot Seat":  The EFM volumes do not match the SCADA for the Quad TBS.     I thought the time might be off.   When I checked the RTU TCM record I noticed that the 7046 and 7047 looked like specific gravity and ethane.    I did a modbus scan of 7018 and 7019 for Quad and brought in a good date and time.    Maybe for NNG this is not a problem but wanted to point it out to the "Hot Seat" in case it is.   I am not sure if this is what is causing the volumetric difference between SCADA and EFM but they sure don't match - mw - 08/01 Midam's contract hour is not the same as NNG's so vols will be off by that amount.  jf
42 | 2001-07-27 00:00:00 |  | 736091 | DM01 - Des Moines 6th Ave | MidAm | [NAME] | EFM volumes do not match SCADA | [NAME] | IT - Gas Control |  | 2001-07-27 00:00:00 | 2001-07-27 00:00:00 |  | 2001-08-01 00:00:00 |  | [NAME] | Date and time are incorrect - This probably why the EFM vols do not match - SCADA - Sent at email to the :Hot Seat: - mw - 08/01 Midam's contract hour is not the same as NNG's  so vols will be off by that amount.  Jf
44 | 2001-07-30 00:00:00 | 234 | 830011 | Nigas (East Dubuque) | Nigas | [NAME] | EFM volumes do not match SCADA | [NAME] | IT - Gas Control |  | 2001-07-30 00:00:00 | 2001-07-30 00:00:00 |  | 2001-08-05 00:00:00 |  | [NAME] | Scada & EFM vols do not match on morning report.  [NAME] checked ftp file and vols are going to PGAS and are not loading.  Called [NAME] (GMS) to check PGAS.
45 | 2001-07-30 00:00:00 | 5532 | 749752 | Eagle, WI | Wisconsin Gas Co. | [NAME] | EFM volumes do not match SCADA | [NAME] | IT - Gas Control |  | 2001-07-30 00:00:00 | 2001-07-30 00:00:00 |  | 2001-08-05 00:00:00 |  | [NAME] | Scada & EFM vols do not match on morning report.  [NAME] checked ftp file and vols are going to PGAS and are not loading.  Called [NAME] (GMS) to check PGAS.
36 | 2001-07-25 00:00:00 |  | 864301 | ROLA - Rolla KS - TBS#1 | Utilicorp | [NAME] | RTU not responding since to EFM polls since 2100 on the 24th | [NAME] | Liberal | Hugoton | 2001-07-25 00:00:00 | 2001-07-25 00:00:00 |  | 2001-07-27 00:00:00 |  | [NAME] | RTU not responding to EFM polls - quality is 3% - Sent email to tech - 7/27 - quality improved to 87% - SCADA and EFM data look good - No missing volumes - mw
146 | 2001-10-19 00:00:00 |  | 723092 | Emmetsburg #2 | AGP | [NAME] | Disputing Sept. 01 vols for station. | [NAME] | Meas | Meas. Desk | 2001-10-19 00:00:00 | 2001-10-19 00:00:00 |  |  |  |  | Sue is questioning vols for Sept. 01.  Vols are higher than expected.  [NAME] (GMS) checked and vols should have been 6 mmbtu for the month.  She will have [NAME] correct on Monday.  This will generate a PPA on this station for Sept. 01..  [NAME] is aware that a PPA will be generated.  Jf
22 | 2001-07-17 00:00:00 | 62858 | 735262 | Quad City TBS #1 | MidAm | [NAME] | Missing vols in PGAS. | [NAME] | Meas. |  | 2001-07-17 00:00:00 | 2001-07-17 00:00:00 |  | 2001-07-20 00:00:00 |  | [NAME] | Called GMS ([NAME]) about missing vols in PGAS for the 10th,11th & 12th.  [NAME] was checking on missing vols.  MW and JF sent demand scan to EFM and vols updated to vols in PGAS.  Will follow up 07/18 and check vols for 16th.  Jf  07/18 Vols are in PGAS for 10th,11th& 12th.  jf
23 | 2001-07-17 00:00:00 | 54227 | 735040 | Cedar Rapids | MidAm | [NAME] | Missing vols in PGAS for gas day 07/07/01 | [NAME] | Meas. |  | 2001-07-17 00:00:00 | 2001-07-17 00:00:00 |  | 2001-07-17 00:00:00 |  | [NAME] | Call GMS ([NAME]) she updated the vols for the 7th to reflect EFM vols. Jf
24 | 2001-07-17 00:00:00 | 71487 | 820120 | Rahr Malting Co. | USES | [NAME] | Vols for 6/14/01 are lower than any other gas day and [NAME] (GMS) has requested that Meas. Desk verify the vols. | [NAME] | Meas. |  | 2001-07-17 00:00:00 | 2001-07-17 00:00:00 |  | 2001-07-18 00:00:00 |  | [NAME] | Contacted the operator Excel (NSP) [NAME] to verify the vols for 6/14/01.  Also contacted [NAME] (USES) and he is not the operator of the point.  Suggested that Meas. Desk contact Excel who took over operations of point. 07/18 Talked to [NAME] (USES) and [NAME] (EXCEL) and they verified the vols for gas day 14th.  1842 was invoiced & this vol was verifed by the plant.  jf
25 | 2001-07-18 00:00:00 | 54 | 997041 | Finney Co. #4 | Duke | [NAME] | Missing vols in PGAS. | [NAME] | Meas. |  | 2001-07-18 00:00:00 | 2001-07-18 00:00:00 |  | 2001-07-20 00:00:00 |  | [NAME] | [NAME] called about missing vols for 997041 for July 13th, 14th & 15th.  Called GMS (Carol) to check.  EFM vols are in SCADA.  [NAME] (GMS) had [NAME] check and problem appears to be in the telephone line.  Someone in field to check.  No data should be lost.  [NAME] missing vols have been loaded into PGAS.  Will have check TMS on 07/20 to verify that vols have loaded.  jf - 07/20 Vols loaded into TMS. jf
26 | 2001-07-18 00:00:00 | 78158 | 854132 | Circle Land & Cattle Co. | [NAME]. Gas. | [NAME] | No actual vols for June 2001 in PGAS.  [NAME] was billed for sched. Vols. | [NAME] | Meas. |  | 2001-07-18 00:00:00 | 2001-07-18 00:00:00 |  | 2001-07-30 00:00:00 |  | [NAME] | [NAME] ([NAME]. Gas) is disputing vols for June 01 due to penalties for being billed for scheduled vols vs actual vols.  Anglea Mendez (GMS) had tech [NAME] provide estimated vols for June 20 - July 10 due to pulse module not working on meter.  Vols were estimated and input into PGAS. [NAME]
27 | 2001-07-19 00:00:00 |  | 737811 | SRGN - Sergeant Bluff TBS #1 | MidAm | [NAME] | Vols for June 01 did not roll down to GVA.  PPA will show up in July 01. | [NAME] | Meas. |  | 2001-07-19 00:00:00 | 2001-07-19 00:00:00 |  | 2001-07-19 00:00:00 |  | [NAME] | Raetta (Market Services) called about vols for meter 737812-01 for June 01.  Vols were estimated and did not come down to GVA.  [NAME] card was received late and [NAME] input estimates to reflect vols. .  A PPA will be done in July for this vol. jf
28 | 2001-07-19 00:00:00 | 179 | 660005 | [NAME] | ANR | [NAME] | Vols in TMS do not reflect direction of flow. | [NAME] | Meas. |  | 2001-07-19 00:00:00 | 2001-07-19 00:00:00 |  |  |  |  | [NAME] wanted to know if TMS estimates could reflect the direction of flow being a rec. or del.  Jf - 07/20 Dale called & will look into this issue on Monday.  Estimates should load into TMS as a rec. or del..jf  7/26 [NAME] noticed this ticket and said that he could possibly set the RTU up to show the direction of flow - I will pass this to Dale to see if this would solve [NAME]'s problem or if it has to be a internal application software fix?? - mw - 08/08 Dale researched and cannot make this happen.  Will get with [NAME] and have him reset the EFM to reflect flow direction.  jf - 08/28 Dale continues to work with field on changes to ANR equipment.  jf - 10/05 [NAME] and [NAME] plan on fixing this ROC.  Will purchase modules and reconfig to indicate direction of flow.  jf
29 | 2001-07-19 00:00:00 | 179 | 660006 | PEPL Mullinville | PEPL | [NAME] | Vols in TMS do not reflect direction of flow. | [NAME] | Meas. |  | 2001-07-19 00:00:00 | 2001-07-19 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | [NAME] wanted to know if TMS estimates could reflect the direction of flow being a rec. or del.  Jf - 07/20 Dale called & will look into this issue on Monday.  Estimates should load into TMS as a rec. or del..jf   7/26 [NAME] noticed this ticket and said that he could possibly set the RTU up to show the direction of flow - I will pass this to Dale to see if this would solve [NAME]'s problem or if it has to be a internal application software fix?? - mw - 08/08 Dale will reset SCADA to reflect negative flow which is delivery for TMS report.  [NAME] Dale has edited SCADA and should reflect direction of flow for TMS. jf - 10/05 [NAME] and [NAME] have repaired EFM.  New station numbers have been assinged and the station will indicate direction of flow.  jf
30 | 2001-07-20 00:00:00 | 3326 | 864301 | Rolla TBS #1 | Utilicorp | [NAME] | Temp. in PGAS out of range. | [NAME] | Meas. |  | 2001-07-19 00:00:00 | 2001-07-20 00:00:00 |  | 2001-07-21 00:00:00 |  | [NAME] | Temp. in PGAS out of range for gas day 07/01-07/05.  [NAME] will make adjustments in PGAS to bring back in limits.  Jf
31 | 2001-07-20 00:00:00 |  | 792124 792263 820046 | Wiota TBS #1 Jordan TBS Cardinal IG Plant | Wisconsin Power & Light | [NAME] | Customer did not receive Volume Statements for June 01 | [NAME] | Meas. |  | 0720/01 | 2001-07-20 00:00:00 |  | 2001-07-20 00:00:00 |  | [NAME] | [NAME] called WP&L did not receive Volume [NAME] for 3 points for month of June 01.  Printed statements and [NAME] faxed statement to [NAME].  Jf
32 | 2001-07-24 00:00:00 | 78158 | 854132 | CLRC - Circle Land and Cattle Co. | Circle Land and Cattle Co. | [NAME] | Is this station classified as a City Gate or Farm Tap | [NAME] | Meas. |  | 2001-07-24 00:00:00 | 2001-07-24 00:00:00 |  | 2001-07-25 00:00:00 | [NAME] | [NAME] | [NAME] says that if they are a TBS as currently defined they are hit with daily delivery variance charges.  This will not occur if they are a Farm Tap. - Requested feedback from [NAME] am not sure who could answer this question - 7/25 - talked with [NAME] w/contracts and he confirmed that it is a city gate - mw
33 | 2001-07-24 00:00:00 | 666011 | 61667 | PERZ - Pierze - NNG/Viking Pierz interconnect | NNG | [NAME] | SCADA volumes do not match PGAS | [NAME] | Meas. | [NAME] | 2001-07-24 00:00:00 | 2001-07-24 00:00:00 |  | 2001-08-13 00:00:00 |  | [NAME] | When looking at potential measurement issues on the NNG system for the gas day of the 22nd the SCADA MMBTU was not matching PGAS.    The SCADA MCF does not match PGAS because the clock is about thirty minutes fast at the station.    The MMBTU does not match due to the BTU factor at the station using a 1031.9 BTU factor for the calculation and PGAS is using 1004. - The 1031.9 was put in the unit when the station was installed six years ago - mw - 08/13 Mitch called and vols are recalculated at end of month in PGAS per Bobbie (GMS).  jf
34 | 2001-07-24 00:00:00 | 4054 | 961295 | NNG/GPM GOLF COURSE | NNG | [NAME] | GVA monthy total for June does not match PGAS | [NAME] | Meas. |  | 2001-07-24 00:00:00 | 2001-07-24 00:00:00 |  | 2001-07-25 00:00:00 | [NAME] | [NAME] | Volumes from PGAS loaded in GVA do not match PGAS Meter Vols Statement - Requested Jeff May to check the June file to confirm the total volume sent to GVA.   If there is a difference in what PGAS shows then we will troubleshoot - 7/25 - Jeff May confirmed that the volume sent to GVA was 13815.59 rounded up but not 13809 - Looks like a problem with GVA - Left a message with [NAME] - mw
35 | 2001-07-24 00:00:00 |  | 788091 | Whittemore TBS #1 | Clayton Energy | [NAME] | Disagrees with June volume statement | [NAME] | Meas. |  | 2001-07-24 00:00:00 | 2001-07-24 00:00:00 |  | 2001-07-25 00:00:00 | [NAME] energy (402)443-1500 | [NAME] | [NAME] for June show 0's for the 4th through the 17th - All vols after and before are edited - The customer believes that many of the days are over inflated - 7/25 - I talked with GMS - Alma Riehter - this station was edited - revised - volumes were on run #2 on the days of the 0's - passed info to the customer and faxed him daily volume statements for both runs - mw
46 | 2001-07-30 00:00:00 | 2766 | 731012 | HUC2 - Hutchinson TBS #2 | Hutchinson Utility Commission | [NAME] | Customer is disputing vols for June 29 & 30 2001. | [NAME] | Meas. |  | 2001-07-30 00:00:00 | 2001-07-30 00:00:00 |  | 2001-07-31 00:00:00 |  | [NAME] | [NAME] called and customer is disputing vols for June 29 & 30.  Customer indicates vols should be 5414 for 29th and 0 for 30th.  Will call field tech to verify when TBS was shut in.  Verified with [NAME] field tech that TBS was flowing partial day 29th and shut in 24 hrs on the 30th.  Will communicate this to [NAME] Richter (GMS) 07/31 to make adjustment. [NAME] with Alma Richter and she has corrected reading for July and will make adjustments for June 29th & 30th.  Communicated this information to [NAME] (Marketing).  jf - 09/04 [NAME] called and reported that EFM was fixed and communicating since 08/20th.  PPA adjustment will be put thru system for billing cycle for August.  jf
47 | 2001-07-31 00:00:00 | 78005 | 820127 | [NAME] | Wisconsin Gas Co. | [NAME] | WGC has sent in new vols that do not match billed vols for May 2001. | [NAME] | Meas. |  | 2001-07-31 00:00:00 | 07/31/801 | 0 | 2001-07-31 00:00:00 |  | [NAME] | [NAME] called about new vols that were sent by WGC for POI 78005 MN 820127 May 2001 on Johnson Truck Bodies.  Called [NAME] (GMS) she will in put new vols in PGAS.  A PPA for May 2001 will be generated.  [NAME] (GMS) called and the changes have been made for May 2001.  Vols were corrected to reflect WGC vols. Jf
48 | 2001-07-31 00:00:00 | 13175 | 657973 | Mesa I/C | Pioneer Natural Gas | [NAME] | Pioneer is dusputing vols for July 29.  PGAS vols are lower that actual flow. | [NAME] | Meas. |  | 2001-07-31 00:00:00 | 2001-07-31 00:00:00 |  | 2001-08-02 00:00:00 |  | [NAME] | [NAME] called about actual vols for gas day 07/29/01.  PGAS did not load all vols for gas day 07/29/01.  Will check 08/01/01 for new vols to ensure that PGAS loaded vols. Jf - 08/01 PGAS loaded data for gas day 07/30.  PGAS did not load full data for gas day 07/29 per Jeff May.  jf - Checked vols for gas day 29th and vols were loaded into PGAS.  Vols reflect flow that customer had indicated.  jf
49 | 2001-08-01 00:00:00 | 2882 | 734311 | Oelwein - TBS #1 | IES Utilities | [NAME] | Missing vols in PGAS for gas day 07/16 - 07/25. | [NAME] | Meas. |  | 2001-08-01 00:00:00 | 2001-08-01 00:00:00 |  | 2001-08-02 00:00:00 |  | [NAME] | Contacted (GMS) in regards to missing PGAS data.  [NAME] (GMS) will reload vols for missing days.  Jf - 08/02  [NAME] input vols for misssing days in PGAS.jf
52 | 2001-08-01 00:00:00 | 3476 | 852551 | [NAME] TBS #1 | Clayton Energy | [NAME] | Called for BTU factor for July. | [NAME] | Meas. |  | 2001-08-01 00:00:00 | 2001-08-01 00:00:00 |  | 2001-08-01 00:00:00 |  | [NAME] | [NAME] called to verify BTU factor July @ Schribner TBS #1.  BTU factor average is 1002 for July 1-16.  Jf
53 | 2001-08-01 00:00:00 |  | 942180 | Clifton D Line Boundary Meas. | NNG | [NAME] | PGAS vols for day July 7 - 8 are incorrect. | [NAME] | Meas. |  | 2001-08-01 00:00:00 | 2001-08-01 00:00:00 |  | 2001-08-02 00:00:00 |  | [NAME] | Left message with [NAME] (GMS).  [NAME] Per Bobbie (GMS) this was a security issue with PGAS.  Field had input measurement changes that recalculated vols for given days.  PGAS has corrected problem.  Jf
54 | 2001-08-01 00:00:00 |  | 942177 | Clifton A Line Boundary Meas. | NNG | [NAME] | PGAS vols for day July 7 - 8 are incorrect. | [NAME] | Meas. |  | 2001-08-01 00:00:00 | 2001-08-01 00:00:00 |  | 2001-08-02 00:00:00 |  | [NAME] | Left message with [NAME] (GMS).  [NAME] Per Bobbie (GMS) this was a security issue with PGAS.  Field had input measurement changes that recalculated vols for given days.  PGAS has corrected problem.  Jf
56 | 2001-08-02 00:00:00 |  | 942197 | Burdett to Bushton | NNG | [NAME] | PGAS missing vols for gas day July 28 - 31. | [NAME] | Meas. |  | 2001-08-02 00:00:00 | 2001-08-02 00:00:00 |  | 2001-08-06 00:00:00 |  | [NAME] | Contacted [NAME] (GMS) and she will contact field tech to get vols for  missing days.  Jf - 08/06 Missing vols were alibied by Anglea for July 01.  Jf.
57 | 2001-08-02 00:00:00 |  | 792111 | Darlington #1 TBS | NNG | [NAME] | PGAS missing vols for gas day July 27 - 31. | [NAME] | Meas. |  | 2001-08-02 00:00:00 | 2001-08-02 00:00:00 |  | 2001-08-10 00:00:00 |  | [NAME] | Contacted Frankie (GMS) and she will contact field tech to ge vols for missing days.  Jf - 08/02/01 [NAME] has estimates for tech to input in PGAS.  Jf - 08/10 PGAS vols reflect 24 hrs flow for all days.  Jf
58 | 2001-08-03 00:00:00 |  | 940658 | New Lisbon Pooling Point | NNG | [NAME] | PGAS missing vols.. | [NAME] | Meas. |  | 2001-08-03 00:00:00 | 2001-08-03 00:00:00 |  | 2001-08-06 00:00:00 |  | [NAME] | PGAS missing EFM data from 08/01 1300. Jf - 08/06 missing vols were loaded into PGAS. [NAME] called and has communicated to [NAME] (GMS) to alibi vols for missing days.jf
59 | 2001-08-03 00:00:00 |  | 854191 | Dryersville TBS #1 | NNG | [NAME] | PGAS missing vols.. | [NAME] | Meas. |  | 2001-08-03 00:00:00 | 2001-08-03 00:00:00 |  | 2001-08-06 00:00:00 |  | [NAME] | PGAS missing EFM data from 08/01 0100.  Jf - 08/06 missing vols were loaded into PGAS.  Jf.
60 | 2001-08-03 00:00:00 |  | 658596 | Hemphill #3 | Oneok Field Services | [NAME] | Questions about vols for gas day 07/31 and 08/01. | [NAME] | Meas. |  | 2001-08-03 00:00:00 | 2001-08-03 00:00:00 |  | 2001-08-06 00:00:00 |  | [NAME] | Oneok wanted to know about the vols in PGAS and SCADA on 07/31 & 08/01.  EFM when to 0 @ 1600 07/31 and vols were 0 until 0900 on 08/02.  Per weekly updates the Hemp #3 was shut in due to line leak on the [NAME] side.  jf
63 | 2001-08-06 00:00:00 | 57545 | 908024 | [NAME] | [NAME] | [NAME] | [NAME] is disputing actual vols for Aug. 1 - 4. | [NAME] | Meas. |  | 2001-08-06 00:00:00 | 2001-08-06 00:00:00 |  | 2001-08-31 00:00:00 |  | [NAME] | [NAME] (MSR) received call from [NAME] scheduler and they are disputing actual vols for Aug. 1-4.  PGAS is reflecting correct vols.  Jf -  08/31 Checked with Market Services and they report that [NAME] has not disputed any other vols for month of Aug.  01..  jf
68 | 2001-08-09 00:00:00 |  | 658666 | Transok Bennington | NNG | [NAME] | [NAME] (marketing) wanted to check to verify that meters were corrected for July 9,10&11.  [NAME] was aware of a measurement problem during the month. | [NAME] | Meas. |  | 2001-08-09 00:00:00 | 2001-08-09 00:00:00 |  | 2001-08-09 00:00:00 |  | [NAME] | [NAME] was aware of meter problems during month of July 01.  [NAME] and with GMS ([NAME]) to verify that changes had been made.  Correction were done for July 9,10&11 per Angela.  Jf
69 | 2001-08-09 00:00:00 |  | 660009 | [NAME] | NNG | [NAME] | Raetta questioned the vols being booked to the OBA for July 01. | [NAME] | Meas. |  | 2001-08-09 00:00:00 | 2001-08-09 00:00:00 |  | 2001-08-10 00:00:00 |  | [NAME] | Raetta contacted GMS (Sig).  Sig contacted Carol and TXU did not send in vols for July 01.  Raetta contacted TXU this morning to have actuals sent to her to make correction for billing.  jf - 08/10 GMS received actuals from TXU on 08/09.  Vols were loaded into to system and [NAME] (market services) reallocated point to reflect actuals for July 01.  jf
95 | 2001-08-29 00:00:00 |  | 997041 | Finney Co. #4 | Oneok Field Services | j. Floyd | TMS has higher estimated vols than actual. | [NAME] | Meas. Desk |  | 2001-08-29 00:00:00 | 2001-08-29 00:00:00 |  | 2001-08-29 00:00:00 |  | [NAME] | [NAME] called about vols in TMS.  Estimates were higher that acutal vols.  Tech upgraded the ROC on Aug. 17th and RTU has standard BTU factor and SCADA is calculating flow with incorrect BTU factor.  PGAS is calculating correct BTU factor.  Contacted [NAME] and explained situation and instructed that he should use acutal flow for OBA information.  SCADA BTU factor will be corrected when next sample is received.  jf
99 | 2001-09-05 00:00:00 |  | 852551 | City of Scribner LDC | Clayton Energy | [NAME] | Requesting BTU avg for Aug. | [NAME] | Meas. Desk |  | 2001-09-06 00:00:00 | 2001-09-06 00:00:00 |  | 2001-09-06 00:00:00 | [NAME] | [NAME] | Supplied the data off the chrom assigned to his station - 1009 BTU AVG for Aug - mw
4 | 2001-07-06 00:00:00 | 3712 | 759031 | ALGN - Algonia, IA TBS #1 | Reliant Energy (Minnegasco) | [NAME] | Unable to scan EFM data. | [NAME] | Minn. | Ventura | 2001-07-06 00:00:00 | 2001-07-06 00:00:00 |  | 2001-07-19 00:00:00 |  | [NAME] | Modem not picking up.- 0900 demand scan modem problem cleared. Will check for volumes. 7/9 - Showing only 6 hours of flow on the gas day of the 6th - Ron says we share the RTU with MidAm - He will have the MidAm tech give me a call and provide the correct vols - Ron says it should be 24 hours of flow - mw - 07/19 - checked vols in PGAS and showing 24 hours of vols for each day. jf
8 | 2001-07-09 00:00:00 |  | 737161 | CLAR - Clarion Iowa TBS #1 | MidAm | [NAME] | RTU not responding to EFM polls - quality showing 72% | [NAME] | Minn. | Ventura | 2001-07-09 00:00:00 | 2001-07-09 00:00:00 |  | 2001-07-17 00:00:00 |  | [NAME] | Problem scanning in EFM data - quality 78% - Demand scans brought in the data but showing a flow time of 18 hours on the 5th and 17 hours on the 7th - passing info to tech - Ron said the meter is way over sized so it is possible that there will not be a full 24 hours of flow - Faxed him a copy of the PGAS statement for July - mw  Checked vols in PGAS and vols are in for current month. jf
21 | 2001-07-13 00:00:00 |  | 733012 | [NAME]. | Interstate Power Co. | [NAME] | RTU not responding since 0130 this morning | [NAME] | Minn. | Owatonna | 2001-07-13 00:00:00 | 2001-07-13 00:00:00 |  | 2001-07-16 00:00:00 |  | [NAME] | Tech went to the station and found a power failure - Could be some missing vols - Will follow up on Monday - mw  All vols are in thru the 15th gas day and missing vols are in PGAS for day in question.  Jf
37 | 2001-07-25 00:00:00 |  | 910002$1 | CCI1 - CCI Empire | Utilicorp | [NAME] | Lost EFM flow on the 20th around 1400 | [NAME] | Minn. | Negaunee | 2001-07-25 00:00:00 | 2001-07-25 00:00:00 |  | 2001-08-01 00:00:00 |  | [NAME] | Looks like the RTU lost measurement around 1400 on the 20th - Tech was notified by [NAME] determined that lightning damaged the RTU - Will have to adjust vols from the 20th through the 25th - mw
39 | 2001-07-26 00:00:00 |  | 759091 | ELKR - Elk River TBS #1 | Reliant Energy (Minnegasco) | [NAME] | Unable to scan EFM data. | [NAME] | Minn. | [NAME] | 2001-07-26 00:00:00 | 2001-07-26 00:00:00 |  | 2001-08-13 00:00:00 |  | [NAME] | RTU will not take the quality download - Ruben will notify [NAME]7/27 - still having problems down loading to the RTU - 08/01 Phone line problems per [NAME] waiting on phone company to fix.  Jf - 0810 vols were received by PGAS for July 01.  On 7/31 EFM is sending in (-) negative reading to PGAS.  jf - 08/13 Called [NAME] and he has sent missing data report to [NAME] (GMS). jf
40 | 2001-07-26 00:00:00 |  | 855352 | [NAME] TBS #2 | Utilicorp | [NAME] | Unable to scan EFM data. | [NAME] | Minn. | [NAME] | 7/26/200 | 2001-07-26 00:00:00 |  | 2001-07-27 00:00:00 |  | [NAME] | 1700 Mitch call from the station - modem locked up - reset and data looks good - tried a couple of times to make sure that it would not hang up again and no indications of a repeating problem - RTU clock was also an hour slow - Mitch corrected - will recheck in the morning - 7/27 - all data looks good - EFM scans are working well - Comm stats are 100% - Showing no volumes - paged [NAME] to verify flow for this TBS - Mitch said there is no flow at this station - The farm taps are being back billed - mw
135 | 2001-10-05 00:00:00 |  | 757980 | AGRA - EXOL (AGRI) TBS #1 | U.S. Energy | [NAME] | Lost signal from pulsar | [NAME] | Minn. | Owatonna | 2001-10-05 00:00:00 | 2001-10-05 00:00:00 |  | 2001-10-05 00:00:00 | [NAME] [PHONE] | [NAME] | Pulling in 0's - looks like the pulsar module is out - Passed to Tech - will follow up - Need to get vols to GMS for Sep Close - Lost the signal on the 25th - Sent email to GMS - 1000 - Jim called back and said he verified with [NAME] that the pland was downd for expansion and the 0's are good - Back on gas yesterday - mw
136 | 2001-10-05 00:00:00 |  | 644101 | Great Lake Carlton Interconnect | Great Lakes | [NAME] | Disagrees with our flow rates - says we are not meeting our nom today or the past two days | [NAME] | Minn. | Carlton | 2001-10-05 00:00:00 | 2001-10-05 00:00:00 |  |  | [NAME]   3-1960 |  | 1030 - Great Lakes says that we are not meeing our non today or the past few days - NNG Gas Control shows we are but I talked with [NAME] and he says I need to get in touch with [NAME] or [NAME] to see if our Seimans control panel is calibrated with the Great lake computer.   If not, this could be the reason we are not in sync on the flow rates - paged [NAME]
136 cont'd | 2001-10-05 00:00:00 |  | 644101 | Great Lake Carlton Interconnect | Great Lakes | [NAME] | Disagrees with our flow rates - says we are not meeting our nom today or the past two days | [NAME] | Minn. | Carlton | 2001-10-05 00:00:00 | 2001-10-05 00:00:00 |  |  | [NAME]   3-1960 |  | 1200 - [NAME] checked the Siemens control panel and confirmed that we are out of cal with Great Lakes - He will perform the calibration and call back - Should be corrected this afternoon - I talked with Rory on NNG Gas Control and he will work on the imbalance once the calibration is corrected - Passed this to [NAME] - 1430 - Roger called and the calibration is completed - Rory on Gas Control is working through the issues to correct the imbalance - mw
43 | 2001-07-30 00:00:00 | 229 | 660040 | [NAME] | Valero | [NAME] | Requested to find out what meas. Equipment is being used to provide GMS data.   There was a PPA for June'01 affected vols. | [NAME] | MSR |  | 2001-07-30 00:00:00 | 2001-07-30 00:00:00 |  | 2001-08-08 00:00:00 |  | [NAME] | [NAME] requested that we research how meas vols are being received by GMS.  Do we have custody transfer meters or check measurement on POI 229 MN 660040.  Talked with [NAME] about vols @ [NAME],  El Paso has custody transfer meters.  Vols are sent to NNG by El Paso and GMS loads the vols into PGAS.  El Paso has been late with vols the last couple of months.  [NAME] (GMS) is getting setup on El Paso web site to ensure that NNG has vols for month ending that are accurate.  I will get with [NAME] to discuss the estimates that are loaded into TMS.  TMS estimates are SCADA accumulated vols for previous days flow.  Jf - 08/08 Vols for July were loaded by GMS in PGAS.  Carol pulled meter statements off of El Paso web site, web stie was difficult to work with due to information was not sorted by date.  Carol will continue to work with El Paso on getting correct informtion. jf
65 | 2001-08-08 00:00:00 |  | 997017 | Clark Co. #1 [NAME] | Duke | [NAME] | EFM data missing from 08/07 @ 02:00. | [NAME] | Mullinville |  | 2001-08-07 00:00:00 | 2001-08-07 00:00:00 |  | 2001-08-09 00:00:00 |  | [NAME] | [NAME] (Hotseat) contacted Sany about communication errors 08/09/01.  [NAME] and missing data was loaded into PGAS for the 7th. [NAME].
119 | 0920/01 |  | 104115 | Imperial-Brooks-Smith |  | [NAME] | No EFM vols in PGAS from the 09/03. | [NAME] | Mullinville |  | 2001-09-20 00:00:00 | 2001-09-20 00:00:00 |  | 2001-10-05 00:00:00 |  | [NAME] | Paged [NAME] on 09/21/01.  [NAME] will check out today.  Jf - 10/08 Vols are in PGAS for Sept. 01.  Jf
120 | 2001-09-20 00:00:00 |  | 517902 | Clark Co. I/C A line | Mapco | [NAME] | No EFM vols from 1000 on 9/18. | [NAME] | Mullinville |  | 2001-09-20 00:00:00 | 2001-09-20 00:00:00 |  | 2001-09-25 00:00:00 |  | [NAME] | Paged [NAME] on 09/21/01.  [NAME] will check out today.  Jf - 09/25 checked PGAS and vols have updated to present.  Jf
129 | 2001-10-01 00:00:00 |  | 910002 | Ind. Del. Pt.#2-Central Area Tilden | UCU | [NAME] | EFM has a bad temp. transducer and temp is locked in until tranmitter is repaired. | [NAME] | Negaunee |  | 2001-10-01 00:00:00 | 2001-10-01 00:00:00 |  |  |  |  | [NAME] called to report temps need to be corrected for gas days 09/08 - 09/10.  Also hrs need to be added to gas day 23 due to meter being out of service.  Jf - 10/02 Vols have been corrected in PGAS for Sept.  01.  [NAME]. transducer needs to be replaced.  Jf
85
9 | 2001-07-10 00:00:00 |  | 709011 | CDF1 - Cedar Falls TBS #1 | Cedar Falls Utilities | [NAME] | Customer disagrees with our measurement for the past two months | [NAME] | NNG |  | 2001-07-09 00:00:00 | 2001-07-09 00:00:00 |  | 2001-07-16 00:00:00 | [NAME] Marketing Omaha (402)398-7080 | [NAME] | [NAME] with [NAME] disagrees with our measurement for the gas day of the 7th - does not understand why the volume of 978 was higher than the actual of 741 DTHs.   Worked  through the issue and determined that this was the result of the missing file with about 9 hours of vols that did not get process in PGAS - Already working with [NAME]. - Actual volume should be 978 DTHs - will have to wait until PGAS is able to load the missing file - 7/11 - file still not loaded - requested status from [NAME] May - mw - 07/16 Actual vols for gas of 7th loaded into system.  jf
10 | 2001-07-10 00:00:00 |  | 965924 | [NAME] | NNG | [NAME] | Questioning vols for July | [NAME] | NNG |  | 2001-07-10 00:00:00 | 2001-07-10 00:00:00 |  | 2001-07-16 00:00:00 | [NAME] Scheduling 3-6816 | [NAME] | Due to a volume file loading issue the volumes for the 3r, 5th, & 7th had missing hourlies - Jeff May with GMS IT is working on loading the data - [NAME] with Gas Control IT has setup the files for [NAME] to pull from - 7/11 - Files still have not been loaded - GMS still working on how to load - mw
11 | 2001-07-11 00:00:00 | 210 | 825011 | KN-NNG STA. "A" Milligan interconnect | KN Interstate Gas Trans. | [NAME] | Incorrect vols and delivery vols should be showing a negative number | [NAME] | NNG |  | 2001-07-10 00:00:00 | 2001-07-10 00:00:00 |  | 2001-07-20 00:00:00 | [NAME] Scheduling 3-6816 | [NAME] | [NAME] referenced meter 660037 which is a summation meter which calculates the difference between meter 825014 the receipt meter and 825011 the delivery meter - There are only vols on the receipt meter and they are low on the 5th and 7th due to a problem PGAS is having loading a volumetric file - Jeff May with GMS IT is working on the problem - Left a message for [NAME] - followed up with [NAME] but he is out today - mw - 07/20 [NAME] checked vols in TMS and vols were correct. jf
12 | 2001-07-11 00:00:00 | 1998 | 997048 | SUBS - Sublette S. CTP | Oneok Field Services | [NAME] | Questioning volumetric differenceaveraging about 3 mmmbtu a day between PGAS and SCADA | [NAME] | NNG |  | 2001-07-11 00:00:00 | 2001-07-11 00:00:00 |  | 2001-07-19 00:00:00 | [NAME] - 3-5661 | [NAME] | Volumes in PGAS are about 1 to 3 mmmbtu lower than SCADA - looking at the vapor calculation - Worked with [NAME] and [NAME] a problem with a high temp on run #2 which is the cause of the volume issue - [NAME] had already found this problem and corrected June when the problem first started.  -  [NAME] had the tech troubleshot the temp. xducer and repair - Starting on the gas day of the 10th the vols should be OK - Verlene is correcting PGAS for the 1st through the 9th but will still have volume errors on the 3rd - 5th & 7th due to a volume file loading issue being addressed by the IT group - mw  07/19 Vols have been corrected in PGAS for 1st - 10th.  jf
13 | 2001-07-11 00:00:00 |  | 738015  757980 778091 | ALCN - Alcorn Clean Fuels-  AGRA - TBS [NAME], MN-  SAC City TBS #1- | U.S. Energy | [NAME] | Questioning low vols for the gas day of the 7th | [NAME] | NNG |  | 2001-07-11 00:00:00 | 2001-07-11 00:00:00 |  | 2001-07-23 00:00:00 | [NAME] - [PHONE] | [NAME] | This is a known problem that [NAME] IT is working on - having to reload the data - The reason for the problem is that when the volumes for the gas day of the 7th were originally loaded they were missing about 9 days of volumes - mw - 07/23 Rechecked vols in PGAS and vols show 24 hrs of flow.  Vols are consistent with average flow.  Customer has not called back to dispute vols.  [NAME] continue to check later in month. jf
14 | 2001-07-11 00:00:00 | 57545 | 908024 | KOCR - Koch Refinery | [NAME] | [NAME] | Questioning low vols for the gas day of the 7th | [NAME] | NNG |  | 2001-07-11 00:00:00 | 2001-07-11 00:00:00 |  | 2001-07-16 00:00:00 | [NAME] NNG - Scheduling | [NAME] | This is a known problem that [NAME] IT is working on - having to reload the data - The reason for the problem is that when the volumes for the gas day of the 7th were originally loaded they were missing about 9 days of volumes - mw  All vols are in PGAS and vols were reloaded for gas day 07-07 & TMS has actuals for all current gas days. jf
19 | 2001-07-12 00:00:00 | 13175 | 657973 | MESA - Mesa Exchange CTP | Pioneer Natural Gas | [NAME] | NNG's flow does not match the flow at the Mesa Santana Gas Plant | [NAME] | NNG |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-07-31 00:00:00 |  | [NAME] | To [NAME] On 7/12  I received a call from [NAME] with Pioneer Natural Resources that our EFM volumes did not match their flow.   [NAME] had indicated that they were changing their setpoint at the plant but our flow rate in the RTU held a higher flow.      We maintained a steady flow rate of 10 to 12 mmmbtu and [NAME] indicated they were occasionally flowing around 3 to 4 mmmbtu but not getting an immediate change on our RTU.    I worked with the NNG Gas Controllers,  [NAME] ([NAME]) and the plant operator - [NAME].   [NAME] went to the station and the plant operator changed the set point so that he would be able to verify the change.
19 cont'd | 2001-07-12 00:00:00 | 13175 | 657973 | MESA - Mesa Exchange CTP | Pioneer Natural Gas | [NAME] | NNG's flow does not match the flow at the Mesa Santana Gas Plant | [NAME] | NNG |  | 2001-07-12 00:00:00 | 2001-07-12 00:00:00 |  | 2001-07-31 00:00:00 |  | [NAME] | Mesa - Cont'd - The change was linear but we were still much higher than the plant.   [NAME] said the A/C unit was out and he will be replacing,  but he also found water in the differential transducer causing a false DP.  Once this was corrected our flow rates fell in line.  [NAME] will touch bases with you on Monday.[NAME] will probably have to work with [NAME] in GMS and the Santana plant to calculate out the volumetric adjustments,    Jeanette indicated that this problem has been going on for a couple of months.- mw   07/18 Talked with [NAME] he indicated that the problems was on MN 657973-02 & this run has been shut-in from May 21,  01.  The flow on MN 657973-01 should be correct.  [NAME] (GMS) has been taking reading out of meter run 02 before the billing cycle and the vols that have been billed each month are correct.  [NAME] will call [NAME] ([NAME]) to discuss billing of vols.  [NAME] with [NAME] and Poineer has not disputed any vols for current month will continue to monitor after meas. close for month of July 01.  jf
20 | 2001-07-13 00:00:00 |  | 746091 | MANN - Manning Iowa TBS | Clayton Energy | [NAME] | Customer requested a copy of the June meter statement | [NAME] | NNG |  | 2001-07-13 00:00:00 | 2001-07-13 00:00:00 |  | 2001-07-16 00:00:00 |  | [NAME] | Reviewed the statement and it looked OK - sent a copy to the customer - mw
38 | 2001-07-26 00:00:00 |  |  | ANR1 - ANR Greensburg Interconnect | ANR | [NAME] | Shipper requested capacity at the interconnect | [NAME] | NNG |  | 2001-07-26 00:00:00 | 2001-07-26 00:00:00 |  | 2001-07-26 00:00:00 | [NAME] | [NAME] | [NAME] checked the Operational Availability on the Web and found it under ANR to be a capacity of 80,000 mcf - passed to Stephanie - mw
67 | 2001-08-08 00:00:00 |  | 30 | [NAME] | NNG | [NAME] | NO EFM vols in PGAS from 08/04 22:00 hrs. | [NAME] | NNG |  | 2001-08-08 00:00:00 | 2001-08-08 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | [NAME] (Hotseat) has been in communication with tech ([NAME]) on 08/06.  EFM data missing in PGAS.  [NAME] checked PGAS and missing vols have been input.  Jf.
100 | 2001-09-06 00:00:00 |  | 729011 | City of Hawarden | City of Hawarden | [NAME] | Request access to see measurement | [NAME] | NNG |  | 2001-09-06 00:00:00 | 2001-09-06 00:00:00 |  | 2001-10-15 00:00:00 | [NAME] of Hawarden [PHONE] | [NAME] | [NAME] said he can get the data off Hottap but it will not be up to date - He can also go through [NAME] to be set up to view Scada - James will let him know his options - mw - 10/15 Checked with [NAME] and he indicated that City of Harwarden will use the scheduled quantities report for the information.  jf
113 | 2001-09-13 00:00:00 |  | 660039 | Pierz | Viking | j. Floyd | Viking end of month vols are higher than NNG. | [NAME] | NNG |  | 2001-09-13 00:00:00 | 2001-09-13 00:00:00 |  | 2001-09-27 00:00:00 |  | [NAME] | [NAME], market services called when Viking sent actual higher than NNG actuals.  [NAME] check SCADA and sent tech to reset date and time in RTU.  NNG vols will have to be adjusted for Aug. 01 causing a PPA.  [NAME] will call [NAME] (GMS) to give her volume adjustments. jf  08/26/01  [NAME] checked and PPA went through billing system in Sept. 01  jf
116 | 2001-09-17 00:00:00 |  | Meters:  822002 822004 822005 822006 822007 822008 822009 | [NAME] | Oneok Field Services | [NAME] | Requesting copies of [NAME] from March through August | [NAME] | NNG |  | 2001-09-17 00:00:00 | 2001-09-17 00:00:00 |  | 2001-09-17 00:00:00 | [NAME] [PHONE] | 2001-09-17 00:00:00 | Provided the customer with his request - mw
117 | 2001-09-17 00:00:00 |  |  | All Reliant Minnegasco | Reliant Energy (Minnegasco) | [NAME] | Need to be able to see the same data on-line as the paper copies they have been receiving | [NAME] | NNG |  | 2001-09-17 00:00:00 | 2001-09-17 00:00:00 |  | 2001-09-26 00:00:00 | [NAME] [PHONE] | [NAME] | I received a call from [NAME] passing on a concern from [NAME].   Currently they receive a daily meter vols copy with all the data for the measurement calculation which is essential to their business.   At the Winter Ops Customer meeting they were told that on 1 Jan they would have to get this data on-line.   [NAME] tested the on-line system and says that all that shows is the date, MCF and MMBTU.  He considers this unacceptable and wants the same info to be avail as currently on the paper fax?? copy - I am requesting [NAME] to investigate and get back to [NAME] and to [NAME] Called [NAME] and indicated that the GMS reports were not changing according to GMS.  He indicated that this was acceptable due to Minnegasco uses the report for quality and pressure information that the web reports do not include.  jf
118 | 2001-09-20 00:00:00 |  | 731012 | HUC2 - Hutchinson TBS #2 | Hutchinson Utility Commission | [NAME] | Hutchinson contiues to dispute the vols for July 01. | [NAME] | NNG |  | 2001-09-20 00:00:00 | 2001-09-20 00:00:00 |  | 2001-10-10 00:00:00 |  | [NAME] | [NAME] called  in regards to questions from [NAME] (Hutchinson Utilities) is disputing he DDVC charges for July 01.  [NAME] is disputing vols that were alibied by [NAME] and GMS.  Conference call with [NAME], [NAME], [NAME] (Hutchinson) discovered that vols were input on incorrect days.  Vols should have started on the 8th gas day instead of the 9th gas day.  Sherry & Jodie will get with [NAME] Richter on Monday and have change vols to show on correct day and [NAME] will reallocate and generate PPA for July & Aug. 01.  jf - 10/10 PPA were billed and adjustments in PGAS were made.  jf
123 | 2001-09-24 00:00:00 |  | 658668     997102       638058 | CMS Points | NNG | [NAME] | Actual vols have not populated in TMS since the 19th. | [NAME] | NNG |  | 2001-09-24 00:00:00 | 2001-09-24 00:00:00 |  | 2001-09-24 00:00:00 |  | [NAME] | [NAME] called about the actual vols on the listed points have not populated in TMS since the 19th.  Contacted TMS help desk and they will page the on call.  TMS on-call found problem with replication and actuals should be in later today.  Jf
124 | 2001-09-24 00:00:00 |  | 766010 | Heartland Corn Products | USES | [NAME] | Called about vols for the 19th - 22nd. | [NAME] | NNG |  | 2001-09-24 00:00:00 | 2001-09-24 00:00:00 |  | 2001-09-25 00:00:00 |  | [NAME] | [NAME] called about missing vols for gas days of 19th - 22nd.  Phoned the vols to [NAME] and he will compare and call back if he has any questions.  Jf
55 | 2001-08-02 00:00:00 |  | 759091 | ELKR - Elk River TBS #1 | NNG | [NAME] | PGAS missing vols for gas day July 26 - 31. | [NAME] | North Branch |  | 2001-08-02 00:00:00 | 2001-08-02 00:00:00 |  | 2001-08-06 00:00:00 |  | [NAME] | Contacted [NAME] (GMS) and she will contact field tech to get vols for missing days.  [NAME] called field tech, he is going out and try and warm start EFM.  If this does not correct problem he will provide estimates for missing July vols. [NAME] vols are loaded into PGAS for missing days. jf.
74 | 2001-08-13 00:00:00 |  | 760077 | Anoka TBS #1 | NNG | [NAME] | No EFM vols in PGAS from 08/11 @ 12:00 hrs. | [NAME] | North Branch |  | 2001-08-13 00:00:00 | 2001-08-13 00:00:00 |  | 2001-08-15 00:00:00 |  |  | PGAS has no EFM vols from 08/11 @ 1200 hrs.  [NAME] paged on 08/13/01.  Jf - 08/15 vols are in PGAS as of 08/15.  jf
77 | 2001-08-14 00:00:00 |  | 751051 | St. Michael TBS #1 | NNG | [NAME] | No EFM vols in PGAS from 08/12 01:00 to 09:00 & 08/13 from 06:00 to 09:00. | [NAME] | North Branch |  | 2001-08-14 00:00:00 | 2001-08-14 00:00:00 |  | 2001-08-15 00:00:00 |  | [NAME] | EFM unit was hit by lightening during night of 08/12.  [NAME] has EFM back in service and sent missing vols report to [NAME] (GMS). 08/15 missing vols have been loaded into PGAS by Angie. EFM is communicating. Jf
82 | 2001-08-17 00:00:00 |  | 759078 | Centerville TBS #1 | NNG | [NAME] | Missing EFM vols on 08/14 & 08/15 in PGAS. | [NAME] | North Branch |  | 2001-08-16 00:00:00 | 2001-08-17 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | Missing EFM vols on 08/14 & 08/15.  Jf - Called [NAME] (GMS) she has received a misisng data report from field and will input missing vols.  Jf
88 | 2001-08-24 00:00:00 |  | 759091 | Elk River TBS #1 | NNG | j. Floyd | EFM reading in PGAS are showing (-) negative values for the 16th. | [NAME] | North Branch |  | 2001-08-24 00:00:00 | 2001-08-24 00:00:00 | 4 | 08/2/8/01 |  | [NAME] | Had [NAME] check and he will call [NAME] to get status on point.  Per Greg EFM unit was hit by lightening on the morning of the 17th.  EFM unit was repaired on the 24th.  [NAME] will alibi vols with [NAME] (GMS). [NAME] has sent alibied vols to Angie to correct vols.  Vols have been corrected in PGAS  jf
98 | 2001-09-05 00:00:00 |  | 759061 | BLC1 - Blaine TBS1 | Reliant Energy (Minnegasco) | [NAME] | Unable to scan in EFM data | [NAME] | North Branch |  | 2001-09-05 00:00:00 | 2001-09-05 00:00:00 |  | 2001-09-10 00:00:00 |  | [NAME] | Lost telemetry - mw - 09/10 EFM scans are in PGAS vols are @ zero.  Jf
108 | 2001-09-11 00:00:00 |  | 759091 | Elk River TBS #1 | Reliant Energy (Minnegasco) | j. Floyd | Pressure and vols are showing (-) negative number since 09/07. | [NAME] | North Branch |  | 2001-09-11 00:00:00 | 2001-09-11 00:00:00 |  | 2001-09-13 00:00:00 |  | [NAME] | Called [NAME] to inform him of the vols and psia are coming in as negative numbers.  Jf - 09/13 checked PGAS and PSIA has been corrected.  jf
143 | 2001-10-16 00:00:00 |  | 751015 | Minneapolis #1-D TBS | Reliant Energy (Minnegasco) | [NAME] | Opened 4th meter run due to increased vols on 10/15. | [NAME] | North Branch | North Branch | 2001-10-16 00:00:00 | 2001-10-16 00:00:00 |  |  |  |  | [NAME] called to report that 4th meter run was opened due to increased flow at station.  May need to have vols estimated due overranged flow for 3 meter runs.  Jf
91 | 2001-08-27 00:00:00 |  | 854146 | Hamburg/Sydeny/Tabor TBS #1 | NNG | j. Floyd | PGAS missing vols since 1500 on 08/24 to present. | [NAME] | Oakland |  | 2001-08-27 00:00:00 | 2001-08-27 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | [NAME] paged on 08/27/01.  EFM vols were received in PGAS on 08/27  Jf
97 | 2001-09-04 00:00:00 |  | 734025 | [NAME] | IES Utilities | j. Floyd | PGAS missing EFM reading from 08/31 @ 0100. | [NAME] | Ogden |  | 2001-09-04 00:00:00 | 2001-09-04 00:00:00 |  | 2001-09-05 00:00:00 |  |  | [NAME] paged on 09/04.  Jf -  09/05 EFM vols were in PGAS.  Jf
106 | 2001-09-10 00:00:00 |  | 734071 | Carroll TBS      #1 | IES Utilities | [NAME] | Missing EFM vols from 09/07 @ 1500. | [NAME] | Ogden |  | 2001-09-10 00:00:00 | 2001-09-10 00:00:00 |  | 2001-09-21 00:00:00 |  | [NAME] | Missing EFM vols in PGAS from 09/07/01 @ 1500.  [NAME] paged on 09/10/01.  Jf - Missing vols have been input in PGAS.  Jf
81 | 2001-08-16 00:00:00 |  | 760301 | Winona TBS #1 | NNG | [NAME] | Missing EFM vols from 08/14 @ 0500. | [NAME] | Owatonna |  | 2001-08-16 00:00:00 | 2001-08-16 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | Missing EFM vols in PGAS from 08/14 @ 0500..  Jf - 08/28 Checked PGAS and missing vols have been received.  jf | -
130 | 2001-10-02 00:00:00 |  | 856363 | Spencer TBS #1-B | UCU | [NAME] | Missing EFM vols from 09/30 @ 2200. | [NAME] | Paulina |  | 2001-10-02 00:00:00 | 2001-10-02 00:00:00 |  | 2001-10-04 00:00:00 |  | [NAME] | Missing EFM vols in PGAS.  [NAME] called to report that phone line is dead and he has called phone company to check phone line.  Phone line has been repaired and EFM readings are being loaded.  Jf - 10/04 Missing vols for Sept. loaded into PGAS.  Jf
139 | 2001-10-11 00:00:00 |  | 778091 | Sac City - TBS #1 | City of Sac City,  IA | [NAME][PHONE] | Bad 1141 card in EFM. | [NAME] | Paulina | Paulina | 2001-10-11 00:00:00 | 2001-10-11 00:00:00 |  | 2001-10-11 00:00:00 |  | [NAME] | [NAME] paged.  [NAME] checked EFM and replaced 1141 card.  [NAME] called [NAME] with estimates for missing vols.  Jf
111 | 2001-09-13 00:00:00 |  | 997097 | [NAME] | NNG | j. Floyd | SCADA vols have been the same since 09/28. | [NAME] | Perryton |  | 2001-09-13 00:00:00 | 2001-09-13 00:00:00 |  | 2001-09-17 00:00:00 |  | [NAME] | SCADA vols have been same since 09/28.  Called [NAME] and he reset accumulator in RTU.  Vols are updating.  [NAME] will have [NAME] estimate vols for 09/28 to 09/12.  Jf - 09/17 Talked with [NAME] and he has checked his PGAS vols.  Vols are OK..jf
61 | 2001-08-06 00:00:00 | 180 | 940956 | Janesville | ANR | [NAME] | EFM lost battery voltage on the 6th. | [NAME] | Platteville |  | 2001-08-06 00:00:00 | 2001-08-06 00:00:00 |  | 2001-08-16 00:00:00 |  | [NAME] | EFM lost battery voltage on 08/05.  [NAME] was contacted on 08/06 by [NAME].  [NAME] has EFM communicating 08/06/01.  Jf - 08/07  Missing EFM data 08/06 10:00 to 08/07 09:00.  [NAME] 08/10 [NAME] communicated to [NAME] (GMS) on the estimated vols for the 6th.  [NAME] will call ANR to verify the vols for the 6th.  jf - 08/16 [NAME] called ANR and will use their vols off of check measurement for the 5th gas day.  Vols were loaded on the 08/15.  Vol statement was taken to [NAME] in scheduling to tie out OBA for Aug.  jf
66 | 2001-08-08 00:00:00 |  | 749460 | Richland Master [NAME] | WGC | [NAME] | [NAME] (Marketing) inquired about why the EFM is not in service.  Tentative start day was 07/01/01. | [NAME] | Platteville |  | 2001-08-08 00:00:00 | 2001-08-08 00:00:00 |  | 2001-09-10 00:00:00 |  | [NAME] | [NAME] (Hotseat) has been in communication with tech ([NAME]).  Having problems with RTU.  [NAME] has RTU in Des Moines being repaired.  [NAME] will communicate with [NAME] on status of RTU.  Jf - 08/09 Worked with [NAME] (marketing), [NAME] (scheduling) and [NAME] (WGC) on noms @ POI 78170 for Aug.01.  [NAME] (GMS) will load actuals from TBS's to the Richland Master [NAME] when measurement closes for Aug. 01.  WGC has communicated with their customers to nom the Richland MM point for Aug. business and have reprogramed their noms system and deleted the individual TBS points.  Will communicate with GMS toward end of month to ensure that process is communicated.  [NAME] will get with [NAME] and check on EFM status.  Sould be able to have EFM in place last part of Aug.  jf - 08/30  Per [NAME] has been reinstalled and communications have been made on 08/29.  The EFM lost communications last night and continue to work with field.  PGAS is having problems loading data.  [NAME] EFM is up and communicating on Sept. 01.  EFM vols are correct, PGAS is calculating vols incorrectly and GMS is working on correcting problems.  jf - 09/10 vols were corrected by [NAME] from TBS's and will be billed on RCMM.  jf
70 | 2001-08-09 00:00:00 |  | 792831 | Union Center TBS #1 | NNG | [NAME] | PGAS has no EFM vols from 08/01 @ 02:00. | [NAME] | Platteville |  | 2001-08-09 00:00:00 | 2001-08-09 00:00:00 |  | 2001-08-16 00:00:00 |  | [NAME] | [NAME] contacted [NAME] on 08/09.  Jf - 08/10 Called [NAME] about lost reading.  Power was lost on the 5th.  [NAME] will check station today and reconfig. Unit. Jf - 08/16 New software on 08/10.  Estimates per field recalculation due to no quality download for 6-14 per [NAME] (GMS). jf
71 | 2001-08-09 00:00:00 |  | 799031 | Viroqua TBS #1 | NNG | [NAME] | PGAS has no EFM vols on 08/05 @ 1300 - 08/06 @ 0900 and 08/07 @ 1400 to present. | [NAME] | Platteville |  | 2001-08-09 00:00:00 | 2001-08-09 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | [NAME] contacted [NAME] on 08/09.  Jf - 08/10 Called [NAME] about lost reading.  - 08/10  [NAME] will check unit on 10th.  Jf - 08/28/01 Checked PGAS and vols have been edited.  Jf
86 | 2001-08-24 00:00:00 |  | 799031 | Viroqua TBS #1 | NNG | j. Floyd | No EFM reading in PGAS from 08/21 @ 1300 to present. | [NAME] | Platteville |  | 2001-08-24 00:00:00 | 2001-08-24 00:00:00 | 4 | 0828/01 |  | [NAME] | No EFM reading in PGAS from 08/21 @ 1300 to present.  Jf - 08/28 checked PGAS and vols have been received and vols are current.  Jf.
87 | 2001-08-24 00:00:00 |  | 792261 | Hillsboro TBS #1 | NNG | j. Floyd | No EFM reading in PGAS from 08/22 @ 1200 to present. | [NAME] | Platteville |  | 2001-08-24 00:00:00 | 2001-08-24 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | No EFM reading in PGAS from 08/22 @ 1200 to present.  Jf - 08/28 Frankie (GMS) has missing vols report for tech will input data in PGAS.  Jf
105 | 2001-09-10 00:00:00 |  | 792901 | Wisconsin Dells TBS #1 | WP&L | j. Floyd | Missing EFM vols for gas day 6 & 7. | [NAME] | Platteville |  | 2001-09-10 00:00:00 | 2001-09-10 00:00:00 |  | 2001-09-21 00:00:00 |  | [NAME] | Missing EFM vols in PGAS for gas days 6th & 7th. Jf - Missing vols have been input in PGAS.  Jf.
109 | 2001-09-11 00:00:00 |  | 792571 | Poynette TBS #1 | WP&L | j. Floyd | Temps. In PGAS are (-) negative from 09/04 to present. | [NAME] | Platteville |  | 2001-09-11 00:00:00 | 2001-09-11 00:00:00 |  | 2001-09-21 00:00:00 |  | [NAME] | Temps. In PGAS are (-) negative from 09/04 to present.  Called [NAME] and he is out at site repairing due to lightening hits is area.  Will call [NAME] to estimate temps in PGAS.  Jf - Temps have been alibied by GMS and [NAME] to reflect actual temps in PGAS.  jf
110 | 2001-09-11 00:00:00 |  | 792021 | Arlington TBS #1 | WP&L | [NAME] | Temps. Are high due to lightening hits. | [NAME] | Platteville |  | 2001-09-11 00:00:00 | 2001-09-11 00:00:00 |  | 2001-09-21 00:00:00 |  | [NAME] | Temps. In PGAS are high due to lightening hits in area.  [NAME] is repairing 09/11.  Will call [NAME] (GMS) to estimate vols per [NAME].  Jf - Temps have been alibied by GMS and [NAME].  Jf
122 | 2001-09-24 00:00:00 |  | 940657 | Richland Center Pooling Point | NNG | [NAME] | EFM was struck by lightening. | [NAME] | Platteville |  | 09/24/014 | 2001-09-24 00:00:00 |  | 2001-10-09 00:00:00 |  | [NAME] | Kurt called gas control to report that the EFM @ Richland Center Pooling Point was struck by lightening.  May have to be completely replaced due to lack of parts.  Jf - 10/09 EFM repaired and back in service @ 1400 per GMS.  Jf
132 | 2001-10-02 00:00:00 |  | 792271 | Janesville-Beloit TBS #1 | WP&L | [NAME] | Checking battery backup and lost EFM info for the 2nd. | [NAME] | Platteville |  | 2001-10-02 00:00:00 | 2001-10-02 00:00:00 |  |  |  |  | [NAME] was testing battery backup and lost EFM info.  Will have to estimate for 10/02.  Will call [NAME] (GMS) to estimate.  Jf
134 | 2001-10-04 00:00:00 |  | 79901 | Wisconsin Dells TBS #1 | WP&L | [NAME] | Missing EFM vols from 10/01 @ 0000 to 10/03 @ 1400. | [NAME] | Platteville |  | 2001-10-04 00:00:00 | 2001-10-04 00:00:00 |  | 2001-10-10 00:00:00 |  | [NAME] | Missing EFM vols in PGAS.  Jf - 10/10 Per Kurt Ritter,  missing vols will be be estimated by [NAME] (GMS).  Jf
138 | 2001-10-11 00:00:00 |  | 749460 | Richland Center MM | WGC | [NAME] | Missing vols in PGAS from 10/09 0200 to present. | [NAME] | Platteville | Platteville | 2001-10-11 00:00:00 | 2001-10-11 00:00:00 |  | 2001-10-12 00:00:00 |  | [NAME] | Missing vols in PGAS.  [NAME] pages on 10/11.  Jf - 10/12 Kurt called and he replaced the surge protector on the EFM unit.  Vols were being accumulated.  [NAME] and vols have been updated.  Jf
142 | 2001-10-15 00:00:00 |  | 792584 | Portage #1 B | WP&L | [NAME] | Missing EFM vols from 0000 10/15. | [NAME] | Platteville | Platteville | 2001-10-15 00:00:00 | 2001-10-15 00:00:00 |  | 2001-10-16 00:00:00 |  | [NAME] | [NAME] called about EFM unit down @ 0000 10/15.  EFM was repaired and back in service @ 13:30 10/15.  Will pass info to [NAME] (GMS).  Jf - 10/16 Talked with [NAME] and [NAME].  She will edit vols for 14th & 15th.   Jf
145 | 2001-10-18 00:00:00 |  | 792571 | Poynette TBS #1 | WP&L | [NAME] | Temp. in PGAS is reading negative values. | [NAME] | Platteville | Des Moines | 2001-10-18 00:00:00 | 2001-10-18 00:00:00 |  |  |  |  | Temp. in Pgas is reading negative values.  [NAME] will check this station today.  [NAME] has already alerted [NAME] about the temp. problem.  [NAME] corrected temp problem.  Daily records are not being received by SCADA.  [NAME] will reconf. EFM next week.  Jf
121 | 2001-09-24 00:00:00 |  | 852035 | Blair/Cargill TBS | UCU | [NAME] | EFM vols are low for gas days 09/21-09-23. | [NAME] | South Sioux City |  | 2001-09-24 00:00:00 | 2001-09-24 00:00:00 |  | 2001-10-02 00:00:00 |  | [NAME] | [NAME] (UCU) called and reported that on UCU morning report the vols for this meter are lower than the check meter for UCU.  [NAME] and he will check meter.  [NAME] and [NAME] checked meter, ;they found a bad bearing on the module and need to replace slot sensor.  Checked with meter manufacturer and it will take at least 3 weeks to 3 months to repair.  [NAME] is checking with GMS and will use UCU vols for rest of month.  If parts have to be sent in [NAME] will install machanical index for Oct. business.  Jf - 09/25 [NAME] called and they replaced the bad slot sensor and EFM should be communicating as of 1200 on 09/25.  [NAME] continue to monitor to ensure accuracy.  jf - 10/02 EFM data is loading into PGAS and vols look good.  jf
101 | 2001-09-06 00:00:00 |  | 658272 | PINN - Pinnacle Lea | Excel Energy | [NAME] | They have been measuring about 15% lower than NNG since the 25th of Aug. | [NAME] | Southwest | Hobbs | 2001-09-06 00:00:00 | 2001-09-06 00:00:00 |  | 2001-10-10 00:00:00 | [NAME]6137 | [NAME] | Their orifice measurement was damaged by a lightning hit on the 25th and made reapairs but have now been measureing about 15% lower than us since the repairs - They want our Tech to check and see if NNG's measurement was also affected by the electrical damage.  I looked closely at the data for Aug and Sep and I cannot see a problem - I passed the request to [NAME].   He will talk this over with [NAME] who was involved with [NAME] and [NAME] in a very indepth audit of this station.   [NAME] will get back to the NNG Measurement Desk with their findings - mw - 10/04 Ray called and can not find problem with NNG meters.  Will check Pinnacle EFM equipment ASAP.  jf - 10/10 [NAME] visited with Eddie Teague (SPS) and compared vols on 10/10 and they know of no vols discrepancies.  EFM was hit by lightening on the 25th but problem was corrected.  [NAME] checked [NAME] and everything looks good at this time.  jf
102 | 2001-09-07 00:00:00 |  | 658672 | GCCO - AMAREDA Hess - Gaines Co. | HESS | [NAME] | Only showing 15 hours of flow on 3rd | [NAME] | Southwest | Brownfield | 2001-09-07 00:00:00 | 2001-09-07 00:00:00 |  | 2001-09-17 00:00:00 | [NAME] [PHONE] | [NAME] | Only showing 3714 mmbtu on the 3rd - should be around 5200 -pass this issue to the tech to [NAME] PGAS vols were updated by [NAME] (GMS).jf
103 | 2001-09-07 00:00:00 |  | 658165 | FULL - GPM Fullerton Plant | GPM | [NAME] | SF+ lost config | [NAME] | Southwest | Brownfield | 2001-09-07 00:00:00 | 2001-09-07 00:00:00 |  | 2001-09-11 00:00:00 |  | [NAME] | Volume on the 31st was short - Carol in GMS corrected - mw - 09/11 EFM lost config. On 8/29 estimated vols for gas day 08/31.  Jf
104 | 2001-09-07 00:00:00 |  | 657572 | SEAG - Weststar Seagraves | Oneok Field Services | [NAME] | DP over ranged | [NAME] | Southwest | Brownfield | 2001-09-07 00:00:00 | 2001-09-07 00:00:00 |  |  |  |  | Will have volumes to correct - passed to Carol in Gms - mw
114 | 2001-09-17 00:00:00 |  | 658603 | Rich Bushton Plant Outlet CTP | Oneok Field Services | [NAME] | Vols dropped around 20 mmbtu a day starting on the 11th gas day | [NAME] | Southwest | Great Bend | 2001-09-17 00:00:00 | 2001-09-17 00:00:00 |  | 2001-10-03 00:00:00 | [NAME] [PHONE] |  | [NAME] says that they calibrated the meter on the 12th - had to lock down the parameters to calibrate - Problem is that it remained fixed until today - this caused a constant value that will have to be corrected - [NAME] is working with [NAME] to determine a calculation and response - mw
114 cont'd | 2001-09-17 00:00:00 |  | 658603 | [NAME] CTP | Oneok Field Services | [NAME] | Vols dropped around 20 mmmbtu a day starting on the 11th gas day | [NAME] | Southwest | Great Bend | 2001-09-17 00:00:00 | 2001-09-17 00:00:00 |  | 2001-10-03 00:00:00 | [NAME] [PHONE] |  | From [NAME]:  The problem that we discovered on Monday was on the Rich Return.  The flow computer was locked in manual, and the Roc calculated with the locked in numbers since we had tested, on Sept. 12.  We had a laptop computer crash while we were in calibration mode.  When we finished the test we verified that we were out of calibration mode (we thought), but the [NAME] was hung up in the calibration mode.  The analog values on the display were correct, only the flow calculation was locked in manual.  We are developing a check list to be sure this does not happen again.  [NAME] and [NAME] are working on this problem - mw - 10/01 Vols were adjusted by GMS with Legal and Accounting approval.  jf
115 | 2001-09-17 00:00:00 |  | 997056 | MOR1 - Morton County #1 | Oneok Field Services | [NAME] | SCADA and EFM do not match | [NAME] | Southwest | Hugoton | 2001-09-17 00:00:00 | 2001-09-17 00:00:00 |  | 2001-09-25 00:00:00 | [NAME] [PHONE] | [NAME] | SCADA and EFM do not match - flowrate lower since the 1st - need to investigate and see if we actually have a measurement problem?? - Gave the Tech a "heads up" and [NAME] is going to check the station on 9/18 - 9/18 - 1100 - I checked the gas day of the 17th and PGAS shows a 14304 DTHS and SCADA shows a 14459 DTHS a difference of 155 DTHS - Possibly GMS is doing a partial recalc?? - Need to verify with GMS - mw - 09/25 Called to verify that [NAME] was OK with vols in TMS.  [NAME] indicated that the vols were updated and looked good to [NAME].  jf
7 | 2001-07-06 00:00:00 |  | Stream 3379 | Ventura I/C Chromatograph #3379 | NBPL | [NAME] | [NAME] reported that Chromatgraph had same reading from 6.26.01. | [NAME] | Ventura | Ventura | 2001-07-06 00:00:00 | 2001-07-06 00:00:00 |  | 2001-07-16 00:00:00 | [NAME] [PHONE] | [NAME] | [NAME] indicated that Chrom #3379 is NBPL's chrom.  [NAME] was aware of the reading and suggested that we contact NBPL to check problem.  Called [NAME] (NBPL) and he will contact NBPL field to check Chrom #3379.   Reading are updated on the WEB site.  jf
133 | 2001-10-02 00:00:00 |  | 943184 | [NAME] | NNG | [NAME] | Missing EFM vols from 09/17 to 09/30. | [NAME] | [NAME] |  | 2001-10-03 00:00:00 | 2001-10-03 00:00:00 |  | 2001-10-03 00:00:00 |  | [NAME] | [NAME] called about missing EFM vols for 09/17 to 09/30.  Paged [NAME] 10/03.  EFM vols are loaded from file that is extracted from scada and loaded into PGAS per [NAME].  Missing file was loaded to day.  Jf
140 | 2001-10-12 00:00:00 |  | 854111 | Cresco - TBS #1 | UCU | [NAME]            [PHONE] | Missing EFM vols in PGAS from 10/10 @ 0100. | [NAME] | [NAME] | [NAME] | 2001-10-12 00:00:00 | 2001-10-12 00:00:00 |  | 2001-10-15 00:00:00 |  | [NAME] | [NAME] paged on 10/12.  Missing EFM vols in PGAS from 10/10 @ 0100.  Jf - 10/15 vols were loaded in PGAS.  Jf
144 | 2001-10-17 00:00:00 |  | 705011 | Brooklyn TBS #1 |  | [NAME] | Missing EFM vols in PGAS from 11:00 10/10. | [NAME] | [NAME] | Des Moines | 2001-10-17 00:00:00 | 2001-10-17 00:00:00 |  |  |  |  | Missing EFM vols in PGAS from 10/10 @ 11:00.  [NAME] is working with [NAME] on this issue.  Jf
80 | 0815/01 |  | 942182 | Welcome Pooling Point North | NNG | [NAME] | No EFM vols in PGAS from 08/12 @ 018:00. | [NAME] | Welcome |  | 2001-08-15 00:00:00 | 2001-08-15 00:00:00 |  | 2001-08-16 00:00:00 |  | [NAME] | [NAME] contacted tech on 08/14.  Jf - 08/16 EFM reading are in PGAS.  jf
92 | 2001-08-27 00:00:00 |  | 861013 | Mapleton TBS #1 | NNG | j. Floyd | PGAS missing vols since 0000 on 08/23 to present. | [NAME] | Welcome |  | 2001-08-27 00:00:00 | 2001-08-27 00:00:00 |  | 2001-08-28 00:00:00 |  | [NAME] | [NAME] paged on 08/27/01.  EFM vols were received in PGAS on 08/27  Jf
6 | 2001-07-06 00:00:00 | 13175 | 657973 | Mesa I/C | Pioneer Natural Gas | [NAME] [PHONE] | Pioneer is disputing actual vols for July 1 - 5. | [NAME] |  |  | 2001-07-06 00:00:00 | 2001-07-06 00:00:00 |  | 2001-07-06 00:00:00 |  | [NAME] | [NAME] is disputing vols and will check setpoint this weekend to try and get back closer to order. [NAME] will call next week to review vols. - jf