Spreadsheet: 544826d1509042934-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 033015

 | Belk | Total | Oldest |  | 6+ Days
 | Escalation | 0 |  |  | 5 Days
 | Customer Service | 141 | 2015-03-06 00:00:00 |  | 4 Days
 | [NAME] | 77 | 2015-03-04 00:00:00 |  | 3 Days
 | Accommodations | 196 | 2015-03-01 00:00:00 |  | 0-2 Days
 | [NAME] | 169 | 2015-03-24 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-26 00:00:00
 | GNC | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-28 00:00:00 | 2015-03-29 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2015-03-17 00:00:00
 | RadioShack | 4 | 1 | 0 | 1 | 1 | 1 | 0 | 0 | 2015-03-16 00:00:00 | 2015-03-26 00:00:00
 | Mattel | 3 | 0 | 0 | 0 | 2 | 1 | 0 | 0 | 2015-03-24 00:00:00 |  |  |  |  |  |  | 2
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 82 | 10 | 1 | 8 | 3 | 58 | 2 | 0 | 2014-12-05 00:00:00 | 2015-03-27 00:00:00
 | GNC | 15 | 3 | 2 | 1 | 0 | 9 | 0 | 0 | 2015-03-20 00:00:00 | 2015-03-29 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 13 | 1 | 2 | 0 | 4 | 0 | 5 | 0 | 2015-02-19 00:00:00 | 2015-03-29 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 30 | 7 | 2 | 12 | 1 | 7 | 1 | 0 | 2015-03-11 00:00:00 | 2015-03-24 00:00:00
 | Mattel | 10 | 6 | 0 | 0 | 0 | 0 | 4 | 0 | 2015-03-15 00:00:00 | 2015-03-20 00:00:00
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-29 00:00:00 | 2015-03-29 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-26 00:00:00 | 2015-03-30 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Mattel | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2015-03-25 00:00:00
 | iRobot | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-16 00:00:00 | 2015-03-29 00:00:00
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-27 00:00:00 | 2015-03-29 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2015-03-06 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-03-26 00:00:00 | 2015-03-26 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 4 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-03-24 00:00:00 | 2015-03-28 00:00:00
 | PBS Statement Request | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0