Spreadsheet: 544826d1509042934-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 12315

 | Belk | Total | Oldest |  | 6+ Days
 | Escalation | 6 | 2015-01-22 00:00:00 |  | 5 Days
 | Customer Service | 270 | 2014-12-10 00:00:00 |  | 4 Days
 | [NAME] | 44 | 2015-01-03 00:00:00 |  | 3 Days
 | Accommodations | 119 | 2015-01-17 00:00:00 |  | 0-2 Days
 | [NAME] | 56 | 2015-01-23 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 4 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 2015-01-05 00:00:00 | 2015-01-20 00:00:00 |  |  |  |  | 6
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 2 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 2014-12-26 00:00:00 | 2015-01-21 00:00:00
 | GNC | 8 | 3 | 1 | 1 | 2 | 1 | 0 | 0 | 2015-01-08 00:00:00 | 2015-01-08 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 20 | 14 | 2 | 0 | 1 | 1 | 2 | 0 | 2014-12-20 00:00:00 | 2015-01-14 00:00:00
 | Dollar General | 4 | 3 | 0 | 0 | 1 | 0 | 0 | 0 | 2015-01-10 00:00:00 | 2015-01-17 00:00:00
 | RadioShack | 82 | 68 | 4 | 5 | 1 | 3 | 1 | 0 | 2015-01-22 00:00:00 | 2015-01-09 00:00:00
 | Mattel | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 2014-12-17 00:00:00 | 2014-01-18 00:00:00
 | iRobot | 3 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 2014-01-05 00:00:00 | 2014-01-20 00:00:00
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 204 | 71 | 4 | 3 | 2 | 110 | 7 | 7 | 2014-12-04 00:00:00 | 2014-12-04 00:00:00
 | GNC | 25 | 6 | 3 | 1 | 3 | 5 | 3 | 1 | 2015-01-07 00:00:00 | 2015-01-22 00:00:00
 | PBS AV | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-09 00:00:00 | 2015-01-09 00:00:00
 | PBS HV | 22 | 19 | 0 | 1 | 0 | 5 | 3 | 0 | 2014-12-26 00:00:00 | 2015-01-19 00:00:00
 | Dollar General | 15 | 13 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-13 00:00:00 | 2015-01-18 00:00:00
 | RadioShack | 163 | 103 | 2 | 17 | 3 | 16 | 21 | 1 | 12/232014 | 2015-01-10 00:00:00
 | Mattel | 28 | 24 | 1 | 0 | 0 | 0 | 3 | 0 | 2014-12-16 00:00:00 | 2014-12-29 00:00:00
 | iRobot | 18 | 7 | 1 | 1 | 0 | 0 | 2 | 0 | 2015-01-07 00:00:00 | 2015-01-13 00:00:00
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 63 | 47 | 3 | 0 | 1 | 11 | 1 | 0 | 2015-01-08 00:00:00 | 2015-01-15 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 3 | 0 | 3 | 0 | 0 | 0 | 0 | 1 | 2015-01-14 00:00:00
 | Dollar General | 18 | 18 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-16 00:00:00 | 2015-01-16 00:00:00
 | Mattel | 14 | 11 | 0 | 0 | 0 | 0 | 1 | 2 | 2014-12-30 00:00:00 | 2015-01-09 00:00:00
 | iRobot | 10 | 3 | 3 | 0 | 3 | 0 | 1 | 0 | 2014-12-12 00:00:00 | 2015-01-21 00:00:00
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 8 | 1 | 0 | 0 | 0 | 0 | 7 | 0 | 2015-01-21 00:00:00 | 2015-01-23 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 68 | 55 | 1 | 0 | 2 | 0 | 9 | 1 | 2015-01-10 00:00:00 | 2015-01-20 00:00:00
 | PBS Statement Request | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0