Spreadsheet: 272919d1382547008-formula-to-calculate-number-of-tickets-portal
Sheet: Sheet1

 |  |  |  |  |  |  |  |  |  |  |  |  | Open Date | Opened By
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 01:26:00 | Sinnathamby, [NAME] (Balakumar)
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 02:44:00 | Sinnathamby, [NAME] (Balakumar)
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 05:54:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 05:58:00 | Sinnathamby, [NAME] (Balakumar)
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 06:02:00 | Sinnathamby, [NAME] (Balakumar)
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 06:44:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 06:49:00 | Sinnathamby, [NAME] (Balakumar)
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 06:57:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:08:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:24:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:27:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:34:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:51:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:55:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:57:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:57:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 07:57:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:04:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:10:00 | ITSMAdmin
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 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:18:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:22:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:22:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:26:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:33:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:34:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:37:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:37:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:37:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:41:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:42:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:45:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:46:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:47:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:49:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:52:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:52:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:53:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:56:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:56:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:56:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:57:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:58:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:58:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:59:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 08:59:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:01:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:04:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:08:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:08:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:11:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:14:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:17:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:18:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:18:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:18:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:19:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:22:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:25:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:27:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:27:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:27:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:31:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:32:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:39:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:39:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:41:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:42:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:47:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:47:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:50:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:52:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:52:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:53:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:54:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 09:55:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:01:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:01:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:01:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:04:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:06:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:07:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:17:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:17:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:17:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:17:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:18:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:18:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:18:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:19:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:24:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:25:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:30:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:33:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:39:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:39:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:46:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:46:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:49:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:53:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:58:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:59:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 10:59:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:02:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:03:00 | Rasingolla, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:05:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:10:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:12:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:15:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:17:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:22:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:23:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:27:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:29:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:32:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:32:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:37:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:43:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:46:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:51:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:52:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:53:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:54:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 11:57:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:01:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:03:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:04:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:05:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:06:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:11:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:13:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:19:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:25:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:26:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:31:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:34:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:37:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:39:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:40:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:48:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:52:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:55:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 12:59:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:02:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:06:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:09:00 | Ibrahim, Alex
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:14:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:20:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:34:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:34:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:35:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:39:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:40:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:41:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:42:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:43:00 | [NAME], [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:44:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:46:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:47:00 | Musa, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:48:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:52:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:54:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:55:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 13:56:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:01:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:01:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:02:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:10:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:16:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:16:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:18:00 | Golding, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:23:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:26:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:28:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:29:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:31:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:31:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:32:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:34:00 | ITSMAdmin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:34:00 | ITSMAdmin
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 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:37:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:41:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:46:00 | Dawud, [NAME]
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:52:00 | Goce, Ricardo
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 14:53:00 | Panchanathan, Thanarthan
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 15:01:00 | Ma, Tin
 |  |  |  |  |  |  |  |  |  |  |  |  | 2013-10-21 15:03:00 | Musa, [NAME]
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