Spreadsheet: 96325d1295726085-averaging-calculation-for-excel-2003-can-i-combine-sick-days-to-worksheet-2011-tech-summary
Sheet: PULA

 |  |  |  |  |  | ELVIS | PULA
 |  |  |  |  |  |  | #684779
DATE | CSAT | VASP | TPR | COMPLETED CALLS | RECALL % | REPAIR TIME | PRODUCTIVITY
2010-04-01 00:00:00 | 0.501 | 17 | 1.49 | 0.717 | 0.066
2010-04-02 00:00:00 | 0.501 | 17 | 1.49 | 0.717 | 0.066
2010-04-03 00:00:00 | 0.501 | 17 | 1.49 | 0.717 | 0.066
2010-04-04 00:00:00
2010-04-05 00:00:00 | 0.29 | 17 | 1.49 | 0.717 | 0.066
2010-04-06 00:00:00 | 0.375 | 16.68 | 1 | 1 | 0
2010-04-07 00:00:00 | 0.375 | 17.03 | 1 | 1 | 0
2010-04-08 00:00:00 | 0.2857 | 0 | 1 | 1 | 0
2010-04-09 00:00:00 | 0.4 | 1.91 | 1.3 | 0.923 | 0.167
2010-04-10 00:00:00 | 0.5 | 1.43 | 1.46 | 0.842 | 0.188
2010-04-11 00:00:00
2010-04-12 00:00:00 | 0.333 | 1.09 | 1.38 | 0.84 | 0.143
2010-04-13 00:00:00 | 0.333 | 0.95 | 1.5 | 0.8 | 0.167
2010-04-14 00:00:00 | 0.333 | 0.85 | 1.56 | 0.75 | 0.148
2010-04-15 00:00:00 | 0.5 | 0.85 | 1.56 | 0.75 | 0.148
2010-04-16 00:00:00 | 0.625 | 0.85 | 1.63 | 0.75 | 0.185
2010-04-17 00:00:00 | 0.625 | 0.79 | 1.62 | 0.723 | 0.147
2010-04-18 00:00:00
2010-04-19 00:00:00 | 0.5714 | 4.77 | 1.71 | 0.708 | 0.176
2010-04-20 00:00:00 | 0.571 | 4.77 | 1.89 | 0.655 | 0.194
2010-04-21 00:00:00 | 0.5714 | 4.5 | 1.87 | 0.661 | 0.195
2010-04-22 00:00:00 | 0.75 | 4.5 | 1.84 | 0.661 | 0.178
2010-04-23 00:00:00 | 0.6667 | 4.5 | 1.78 | 0.682 | 0.178
2010-04-24 00:00:00 | 0.625 | 4.5 | 1.75 | 0.694 | 0.18
2010-04-25 00:00:00
2010-04-26 00:00:00 | 0.666 | 4.5 | 1.78 | 0.68 | 0.176
2010-04-27 00:00:00 | 0.6 | 3.63 | 1.78 | 0.683 | 0.179
2010-04-28 00:00:00 | 0.6 | 3.5 | 1.75 | 0.69 | 0.172
2010-04-29 00:00:00 | 0.571 | 3.5 | 1.75 | 0.69 | 0.172
2010-04-30 00:00:00 | 0.571 | 3.5 | 1.72 | 0.698 | 0.167
TOTAL APRIL PULA
2010-05-01 00:00:00 | 0.625 | 0 | 1.71 | 0.691 | 0.154 | 0.72 | 3.4
2010-05-02 00:00:00
2010-05-03 00:00:00 | 0.5714 | 0 | 1.7 | 0.694 | 0.152 | 0.72 | 3.4
2010-05-04 00:00:00 | 0.8 | 0 | 1.16 | 1 | 0.143 | 0.65 | 5.7
2010-05-05 00:00:00 | 0.875 | 0 | 1.16 | 0.929 | 0.077 | 0.51 | 5.1
2010-05-06 00:00:00 | 0.8571 | 0 | 1.16 | 0.929 | 0.077 | 0.51 | 5.1
2010-05-07 00:00:00 | 0.857 | 0.81 | 1.21 | 0.882 | 0.067 | 0.55 | 4
2010-05-08 00:00:00 | 0.8571 | 3.58 | 1.31 | 0.84 | 0.095 | 0.52 | 4.3
2010-05-09 00:00:00
2010-05-10 00:00:00 | 0.8571 | 3.13 | 1.36 | 0.8 | 0.083 | 0.57 | 4
2010-05-11 00:00:00 | 0.875 | 3.13 | 1.37 | 0.784 | 0.069 | 0.56 | 4.1
2010-05-12 00:00:00 | 0.875 | 5.87 | 1.38 | 0.767 | 0.061 | 0.62 | 4
2010-05-13 00:00:00 | 0.857 | 10.24 | 1.43 | 0.767 | 0.091 | 0.62 | 4
2010-05-14 00:00:00 | 0.875 | 9.13 | 1.46 | 0.787 | 0.135 | 0.63 | 3.9
2010-05-15 00:00:00 | 0.7778 | 8.04 | 1.45 | 0.778 | 0.119 | 0.62 | 4
2010-05-16 00:00:00
2010-05-17 00:00:00 | 0.6667 | 7.35 | 1.41 | 0.793 | 0.109 | 0.6 | 4
2010-05-18 00:00:00 | 0.6667 | 7.35 | 1.41 | 0.79 | 0.102 | 0.42 | 3.9
2010-05-19 00:00:00 | 0.667 | 7.94 | 1.38 | 0.794 | 0.093 | 0.65 | 3.9
2010-05-20 00:00:00 | 0.6667 | 6.26 | 1.56 | 0.794 | 0.093 | 0.65 | 3.9
2010-05-21 00:00:00 | 0.625 | 6.26 | 1.5 | 0.778 | 0.142 | 0.64 | 3.9
2010-05-22 00:00:00 | 0.5714 | 6.03 | 1.41 | 0.769 | 0.083 | 0.64 | 3.9
2010-05-23 00:00:00
2010-05-24 00:00:00 | 0.571 | 5.2 | 1.4 | 0.774 | 0.077 | 0.64 | 3.9
2010-05-25 00:00:00 | 0.6 | 5.2 | 1.37 | 0.78 | 0.07 | 0.63 | 4
2010-05-26 00:00:00 | 0.6 | 4.76 | 1.41 | 0.76 | 0.068 | 0.64 | 3.9
2010-05-27 00:00:00 | 0.8 | 4.63 | 1.41 | 0.76 | 0.068 | 0.64 | 3.9
2010-05-28 00:00:00 | 0.5455 | 4.33 | 1.38 | 0.772 | 0.064 | 0.64 | 3.9
2010-05-29 00:00:00 | 0.5455 | 4.33 | 1.38 | 0.772 | 0.064 | 0.64 | 3.9
2010-05-30 00:00:00
2010-05-31 00:00:00
TOTAL MAY PULA
2010-06-01 00:00:00 | 0.5556 | 0 | 1.5 | 0.8 | 0.23 | 0.75 | 4.2
2010-06-02 00:00:00 | 0.555 | 0 | 1.66 | 0.8 | 0.23 | 0.75 | 4.2
2010-06-03 00:00:00 | 0.42 | 0 | 1.6 | 0.778 | 0.23 | 0.85 | 3.4
2010-06-04 00:00:00 | 0.5 | 0 | 1.45 | 0.813 | 0.154 | 0.7 | 4.1
2010-06-05 00:00:00 | 0.5 | 0 | 1.44 | 0.769 | 0.1 | 0.71 | 4.1
2010-06-06 00:00:00
2010-06-07 00:00:00 | 0.75 | 0 | 1.3 | 0.824 | 0.071 | 0.66 | 4.4
2010-06-08 00:00:00 | 0.818 | 0 | 1.24 | 0.854 | 0.057 | 0.64 | 4.6
2010-06-09 00:00:00 | 0.9 | 0.37 | 1.24 | 0.854 | 0.057 | 0.64 | 4.6
2010-06-10 00:00:00 | 0.866 | 0.3 | 1.25 | 0.84 | 0.048 | 0.6 | 4.9
2010-06-11 00:00:00 | 0.875 | 0.26 | 1.27 | 0.82 | 0.04 | 0.57 | 5
2010-06-12 00:00:00 | 0.842 | 0.23 | 1.24 | 0.836 | 0.036 | 0.57 | 5
2010-06-13 00:00:00
2010-06-14 00:00:00 | 0.85 | 0.21 | 1.27 | 0.811 | 0.033 | 0.58 | 4.8
2010-06-15 00:00:00 | 0.863 | 0.19 | 1.25 | 0.819 | 0.029 | 0.55 | 5
2010-06-16 00:00:00 | 0.863 | 0.19 | 1.27 | 0.819 | 0.044 | 0.55 | 5
2010-06-17 00:00:00 | 0.913 | 0.19 | 1.27 | 0.82 | 0.041 | 0.56 | 5
2010-06-18 00:00:00 | 0.888 | 0.16 | 1.29 | 0.804 | 0.038 | 0.57 | 4.9
2010-06-19 00:00:00 | 0.888 | 0.15 | 1.26 | 0.817 | 0.035 | 0.56 | 4.9
2010-06-20 00:00:00
2010-06-21 00:00:00 | 0.923 | 0.28 | 1.26 | 0.827 | 0.044 | 0.56 | 4.9
2010-06-22 00:00:00 | 0.928 | 0.28 | 1.24 | 0.836 | 0.041 | 0.55 | 4.9
2010-06-23 00:00:00 | 0.928 | 0.26 | 1.24 | 0.836 | 0.041 | 0.55 | 4.9
2010-06-24 00:00:00 | 0.909 | 1.71 | 1.25 | 0.829 | 0.039 | 0.55 | 4.9
2010-06-25 00:00:00 | 0.8889 | 1.64 | 1.26 | 0.822 | 0.038 | 0.55 | 4.8
2010-06-26 00:00:00 | 0.9 | 1.64 | 1.26 | 0.822 | 0.038 | 0.55 | 4.6
2010-06-27 00:00:00
2010-06-28 00:00:00 | 0.889 | 2.47 | 1.26 | 0.819 | 0.034 | 0.54 | 4.8
2010-06-29 00:00:00 | 0.889 | 2.36 | 1.28 | 0.81 | 0.04 | 0.53 | 4.8
2010-06-30 00:00:00 | 0.9 | 2.36 | 1.28 | 0.81 | 0.04 | 0.53 | 4.8
TOTAL JUNE PULA
DATE | CSAT | VASP | TPR | COMPLETED CALLS | RECALL % | REPAIR TIME | PRODUCTIVITY
2010-07-01 00:00:00 | 0.8182 | 2.36 | 1.27 | 0.813 | 0.038 | 0.53 | 4.8
2010-07-02 00:00:00 | 0.778 | 3.02 | 1.27 | 0.819 | 0.043 | 0.53 | 4.9
2010-07-03 00:00:00 | 0.7778 | 3.02 | 1.27 | 0.819 | 0.043 | 0.53 | 4.9
2010-07-04 00:00:00
2010-07-05 00:00:00
2010-07-06 00:00:00 | 0.833 | 10 | 1.14 | 0.875 | 0 | 0.46 | 5.8
2010-07-07 00:00:00 | 0.833 | 8.75 | 1.25 | 0.8 | 0 | 0.45 | 5.6
2010-07-08 00:00:00 | 0.75 | 5.38 | 1.23 | 0.813 | 0 | 0.46 | 4.8
2010-07-09 00:00:00 | 0.6667 | 5.38 | 1.18 | 0.846 | 0 | 0.44 | 5.5
2010-07-10 00:00:00 | 0.667 | 2.69 | 1.16 | 0.857 | 0 | 0.42 | 5.7
2010-07-11 00:00:00 | 0.667 | 2.69 | 1.16 | 0.857 | 0 | 0.42 | 5.7
2010-07-12 00:00:00 | 1 | 2.18 | 1.13 | 0.881 | 0 | 0.44 | 5.3
2010-07-13 00:00:00 | 1 | 1.88 | 1.18 | 0.843 | 0 | 0.46 | 5.2
2010-07-14 00:00:00 | 1 | 1.76 | 1.17 | 0.852 | 0 | 0.46 | 5.3
2010-07-15 00:00:00 |  | 1.55 | 1.19 | 0.839 | 0 | 0.47 | 5.2
2010-07-16 00:00:00 |  | 1.35 | 1.3 | 0.845 | 0.017 | 0.46 | 5.3
2010-07-17 00:00:00 |  | 1.35 | 1.2 | 0.859 | 0.015 | 0.46 | 5.3
2010-07-18 00:00:00
2010-07-19 00:00:00 |  | 1.35 | 1.23 | 0.822 | 0.014 | 0.45 | 5.4
2010-07-20 00:00:00 | 0.333 | 1.21 | 1.25 | 0.818 | 0.025 | 0.42 | 5.4
2010-07-21 00:00:00 | 0.3591 | 0.97 | 1.25 | 0.814 | 0.024 | 0.47 | 5.3
2010-07-22 00:00:00 | Vac | Vac | Vac | Vac | Vac | Vac | Vac
2010-07-23 00:00:00 | Vac | Vac | Vac | Vac | Vac | Vac | Vac
2010-07-24 00:00:00 | Vac | Vac | Vac | Vac | Vac | Vac | Vac
2010-07-25 00:00:00
2010-07-26 00:00:00 | Leave | Leave | Leave | Leave | Leave | Leave | Leave
2010-07-27 00:00:00 | Leave | Leave | Leave | Leave | Leave | Leave | Leave
2010-07-28 00:00:00 | Leave | Leave | Leave | Leave | Leave | Leave | Leave
2010-07-29 00:00:00 | Leave | Leave | Leave | Leave | Leave | Leave | Leave
2010-07-30 00:00:00 | Leave | Leave | Leave | Leave | Leave | Leave | Leave
2010-07-31 00:00:00 | Leave | Leave | Leave | Leave | Leave | Leave | Leave
TOTAL JULY PULA
DATE | CSAT | VASP | TPR | COMPLETED CALLS | RECALL % | REPAIR TIME | PRODUCTIVITY
2010-08-01 00:00:00
2010-08-02 00:00:00
2010-08-03 00:00:00
2010-08-04 00:00:00
2010-08-05 00:00:00
2010-08-06 00:00:00
2010-08-07 00:00:00
2010-08-08 00:00:00
2010-08-09 00:00:00
2010-08-10 00:00:00
2010-08-11 00:00:00
2010-08-12 00:00:00
2010-08-13 00:00:00
2010-08-14 00:00:00
2010-08-15 00:00:00
2010-08-16 00:00:00
2010-08-17 00:00:00
2010-08-18 00:00:00
2010-08-19 00:00:00
2010-08-20 00:00:00
2010-08-21 00:00:00
2010-08-22 00:00:00
2010-08-23 00:00:00
2010-08-24 00:00:00
2010-08-25 00:00:00
2010-08-26 00:00:00
2010-08-27 00:00:00
2010-08-28 00:00:00
2010-08-29 00:00:00
2010-08-30 00:00:00
2010-08-31 00:00:00
TOTAL AUGUST PULA
2010-09-01 00:00:00
2010-09-02 00:00:00
2010-09-03 00:00:00
2010-09-04 00:00:00
2010-09-05 00:00:00
2010-09-06 00:00:00
2010-09-07 00:00:00
2010-09-08 00:00:00
2010-09-09 00:00:00
2010-09-10 00:00:00
2010-09-11 00:00:00
2010-09-12 00:00:00
2010-09-13 00:00:00
2010-09-14 00:00:00
2010-09-15 00:00:00
2010-09-16 00:00:00
2010-09-17 00:00:00
2010-09-18 00:00:00
2010-09-19 00:00:00
2010-09-20 00:00:00
2010-09-21 00:00:00
2010-09-22 00:00:00
2010-09-23 00:00:00
2010-09-24 00:00:00
2010-09-25 00:00:00
2010-09-26 00:00:00
2010-09-27 00:00:00
2010-09-28 00:00:00
2010-09-29 00:00:00
2010-09-30 00:00:00
TOTAL SEPTEMBER PULA
2010-10-01 00:00:00
2010-10-02 00:00:00
2010-10-03 00:00:00
2010-10-04 00:00:00
2010-10-05 00:00:00
2010-10-06 00:00:00
2010-10-07 00:00:00
2010-10-08 00:00:00
2010-10-09 00:00:00
2010-10-10 00:00:00
2010-10-11 00:00:00
2010-10-12 00:00:00
2010-10-13 00:00:00
2010-10-14 00:00:00
2010-10-15 00:00:00
2010-10-16 00:00:00
2010-10-17 00:00:00
2010-10-18 00:00:00
2010-10-19 00:00:00
2010-10-20 00:00:00
2010-10-21 00:00:00
2010-10-22 00:00:00
2010-10-23 00:00:00
2010-10-24 00:00:00
2010-10-25 00:00:00
2010-10-26 00:00:00
2010-10-27 00:00:00
2010-10-28 00:00:00
2010-10-29 00:00:00
2010-10-30 00:00:00
2010-10-31 00:00:00
TOTAL OCTOBER PULA
2010-11-01 00:00:00
2010-11-02 00:00:00
2010-11-03 00:00:00
2010-11-04 00:00:00
2010-11-05 00:00:00
2010-11-06 00:00:00
2010-11-07 00:00:00
2010-11-08 00:00:00
2010-11-09 00:00:00
2010-11-10 00:00:00
2010-11-11 00:00:00
2010-11-12 00:00:00
2010-11-13 00:00:00
2010-11-14 00:00:00
2010-11-15 00:00:00
2010-11-16 00:00:00
2010-11-17 00:00:00
2010-11-18 00:00:00
2010-11-19 00:00:00
2010-11-20 00:00:00
2010-11-21 00:00:00
2010-11-22 00:00:00
2010-11-23 00:00:00
2010-11-24 00:00:00
2010-11-25 00:00:00
2010-11-26 00:00:00
2010-11-27 00:00:00
2010-11-28 00:00:00
2010-11-29 00:00:00
2010-11-30 00:00:00
TOTAL NOVEMBER PULA
2010-12-01 00:00:00
2010-12-02 00:00:00
2010-12-03 00:00:00
2010-12-04 00:00:00
2010-12-05 00:00:00
2010-12-06 00:00:00
2010-12-07 00:00:00
2010-12-08 00:00:00
2010-12-09 00:00:00
2010-12-10 00:00:00
2010-12-11 00:00:00
2010-12-12 00:00:00
2010-12-13 00:00:00
2010-12-14 00:00:00
2010-12-15 00:00:00
2010-12-16 00:00:00
2010-12-17 00:00:00
2010-12-18 00:00:00
2010-12-19 00:00:00
2010-12-20 00:00:00
2010-12-21 00:00:00
2010-12-22 00:00:00
2010-12-23 00:00:00
2010-12-24 00:00:00
2010-12-25 00:00:00
2010-12-26 00:00:00
2010-12-27 00:00:00
2010-12-28 00:00:00
2010-12-29 00:00:00
2010-12-30 00:00:00
2010-12-31 00:00:00
TOTAL DECEMBER PULA
2011-01-01 00:00:00
2011-01-02 00:00:00
2011-01-03 00:00:00
2011-01-04 00:00:00
2011-01-05 00:00:00
2011-01-06 00:00:00
2011-01-07 00:00:00
2011-01-08 00:00:00
2011-01-09 00:00:00
2011-01-10 00:00:00
2011-01-11 00:00:00
2011-01-12 00:00:00
2011-01-13 00:00:00
2011-01-14 00:00:00
2011-01-15 00:00:00
2011-01-16 00:00:00
2011-01-17 00:00:00
2011-01-18 00:00:00
2011-01-19 00:00:00
2011-01-20 00:00:00
2011-01-21 00:00:00
2011-01-22 00:00:00
2011-01-23 00:00:00
2011-01-24 00:00:00
2011-01-25 00:00:00
2011-01-26 00:00:00
2011-01-27 00:00:00
2011-01-28 00:00:00
2011-01-29 00:00:00
2011-01-30 00:00:00
2011-01-31 00:00:00
TOTAL JANUARY PULA
2011-02-01 00:00:00
2011-02-02 00:00:00
2011-02-03 00:00:00
2011-02-04 00:00:00
2011-02-05 00:00:00
2011-02-06 00:00:00
2011-02-07 00:00:00
2011-02-08 00:00:00
2011-02-09 00:00:00
2011-02-10 00:00:00
2011-02-11 00:00:00
2011-02-12 00:00:00
2011-02-13 00:00:00
2011-02-14 00:00:00
2011-02-15 00:00:00
2011-02-16 00:00:00
2011-02-17 00:00:00
2011-02-18 00:00:00
2011-02-19 00:00:00
2011-02-20 00:00:00
2011-02-21 00:00:00
2011-02-22 00:00:00
2011-02-23 00:00:00
2011-02-24 00:00:00
2011-02-25 00:00:00
2011-02-26 00:00:00
2011-02-27 00:00:00
2011-02-28 00:00:00
TOTAL FEBRUARY PULA
2011-03-01 00:00:00
2011-03-02 00:00:00
2011-03-03 00:00:00
2011-03-04 00:00:00
2011-03-05 00:00:00
2011-03-06 00:00:00
2011-03-07 00:00:00
2011-03-08 00:00:00
2011-03-09 00:00:00
2011-03-10 00:00:00
2011-03-11 00:00:00
2011-03-12 00:00:00
2011-03-13 00:00:00
2011-03-14 00:00:00
2011-03-15 00:00:00
2011-03-16 00:00:00
2011-03-17 00:00:00
2011-03-18 00:00:00
2011-03-19 00:00:00
2011-03-20 00:00:00
2011-03-21 00:00:00
2011-03-22 00:00:00
2011-03-23 00:00:00
2011-03-24 00:00:00
2011-03-25 00:00:00
2011-03-26 00:00:00
2011-03-27 00:00:00
2011-03-28 00:00:00
2011-03-29 00:00:00
2011-03-30 00:00:00
2011-03-31 00:00:00
TOTAL MARCH PULA