Spreadsheet: 04402d2b-90e1-465c-af48-a5869ba9b210
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Corporate Performance Monitoring 2010/11 End of Year Results - April 2010 to March 2011
KEY: |  | Tick - Target achieved within tolerance;   Cross - Target missed;   Dash - Result available at a later date;  Comparison to previous year: Upward arrow = improvement; Downward arrow = decline;   Horizontal arrow = no change.
Outcome | Lead Directorate | Portfolio | Reference Number | Description | Aim | Baseline | Result at 31/03/2009 | Result at previous period | 2009/10 Result | 2010/11 Result | Target | Target Achieved or Missed? | Direction of Travel 2010/11 -v- 2009/10 | Directorate commentary about performance
SE | Corporate Resources | Public Protection Cttee | CP08 SE 1.4c | Percentage of consumers who feel confident when buying goods or services in the City | Bigger is Better |  |  |  | 0.934 | 0.955 | 0.934 | ü | h | • The increase in consumer confidence may have arisen because of increased publicity around Trading Standards work including success stories in relation to dealing with car clamping, cowboy builders, counterfeiters, dangerous cosmetics, part worn tyres, counterfeit DVDs, clocked cars, hallmarking offences, [NAME] (bogus travel agents) and fake exam certificates. This demonstrates that we are tackling areas of trade that may have affected consumer confidence.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.8a | [NAME] approval to publish the Emerging Core Strategy that will set the vision and framework for sustainable growth and development in Birmingham over the next 20 years: Cabinet Approval sought | Bigger is Better |  |  |  | New in 2010/11 | Achieved on [NAME] | December 2010 | ü | Not applicable | • Target achieved to schedule by the end of December 2010.
SE | Development | Leader | CPM10 SE 1.7a | Creation of a transformed New Street Station Gateway to drive the regeneration of Birmingham: Demolition of Stephenson Tower. | Achieved on [NAME] |  |  |  | New in 2010/11 | Currently on Target | Ongoing | ü | Not applicable | • Work is progressing on the demolition of Stephenson Tower, by contractors, under the direction of National Rail.  All pre-demolition preparatory work is underway and the demolition work is proposed to start by June 2011.
SE | Development | Leader | CPM10 SE 1.8b | Big City Plan: Cabinet adoption of a strategic masterplan for the City Centre  for the next 30 years. | Achieved on [NAME] |  |  |  | New in 2010/11 | Target missed | March 2011 | û | Not applicable | • Target not met.  We are now working towards  June/July 2011 Cabinet adoption of the Big City Plan.
SE | Development | Transport, Environment & Regeneration | NI151 | Overall employment rate: Maintain a 10.5 percentage points gap with the regional average employment rate | Plan is best |  |  |  | 60%  (method of calculation changed in 2010/11) | 7.3 | Maintain 9.4 percentage points gap with WM average | ü | Not applicable | • This indicator is ahead of target. The end of year actual of 7.3 % points relates to Oct 2009-Sept 2010.  The rate for Birmingham in that period was 60.7% and the West Midlands rate is 68.0%.  At 7.3 percentage points, the employment gap between the city and the region is 2.1 percentage points narrower than the end of year target of a 9.4 percentage point gap, so we are performing better than target.  Note that the denominators used to calculate the rates have been changed since the target was set, so the original negotiated target of 10.5 percentage points is now 9.4 percentage points.
SE | Development | Transport, Environment & Regeneration | NI153 | Working age people claiming out of work benefit in the worst performing neighbourhoods.  Achieve a rate of +0.1 percentage points better than the West Midlands regional average | Smaller is Better |  |  |  | 31.20%  (method of calculation changed in 2010/11) | 0.8 | Plus 0.1  percentage points  with WM average | ü | Not applicable | • This indicator is ahead of target.   The worklessness rate in the worst Super Output Areas (SAO) in the city is lower than that of the average of the worst SOAs in the region by 0.8 percentage points. The target is for a 0.1 percentage point gap, so we are performing better than target.  The WNF Worklessness Programme, overseen by Birmingham Economic Development Partnership, has contributed to the City's achievement against these targets.  During Quarter 4, 900+ residents secured employment through the Programme and more than 3190 residents have been helped into work over the last 2 years.
SE | Development | Transport, Environment & Regeneration | CP10 SE 1.5a | Number of businesses supported through the recovery period by the Birmingham Business Support Package | Plan is best |  |  |  | New in 2010/11 | 1176 | 410 | ü | Not applicable | • Target exceeded. Project has been a great success with a total of 1176 businesses being supported through out the life of the programme.
SE | Development | Transport, Environment & Regeneration | CP10 SE 1.6a | Graduates supported to move into self employment and establish new businesses | Plan is best |  |  |  | New in 2010/11 | 335 | 218 | ü | Not applicable | • The Project has been successfully completed and a total of 482 graduates have been supported over  the 2 year duration of the project. This is made up of a total of 335 graduates in 2010/11 and 147 in 2009/10
SE | Development | Deputy Leader | CPM10 SE 1.4a | Complete the Eastside Combined Heat & Power Scheme: Phase 1 Children's Hospital receiving heat and obtaining carbon savings | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved ahead of Schedule | 2011-03-01 00:00:00 | ü | Not applicable | • Achieved ahead of target The target set for 2010/11 has been achieved. The scheme is now being extended to include the student accommodation next to Lancaster Circus.  This connection date target has been moved forward to May 2011.
SE | Development | Deputy Leader | NI185 | Carbon Dioxide (CO2) reductions from Local Authority operations (from the 1990 baseline position) | Bigger is Better |  |  |  | 0 | Result expected in July 2011 | 30 | - | Not applicable | • A new corporate Carbon Mangement Board has now been established to complement the Cabinet Committee (Climate Change and Sustainability) - this Board was due to meet in March 2011 but this meeting has been postponed to 9th May.  The Board will help ensure suitable corporate monitoring processes are established. The Department of Energy & Climate Change (DECC) issued a letter on 13th April confirming that NI 185 reporting is no longer required under the LAA process. However DECC has requested that Local Authorities support the principles of the DECC/LG Group Memorandum of Understanding on climate change and we are now requested to measure and report our greenhouse gas emissions from our own estate and operations (for 2009/10 and 2010/11) in accordance with the joint DECC-Defra guidance that was published in September 2009 and available at http://www.defra.gov.uk/environment/economy/business-efficiency/reporting/ by the end of July each year. This will be in line with the Carbon
 |  |  |  |  |  |  |  |  |  |  |  |  |  | Reduction Commitment (CRC) footprint report which has to submitted by 29th July 2011. (This measure was deleted by the Government and no methodology provided to calculate L.A. scores)
SE | Development | Deputy Leader | [NAME] | Planning do adapt to Climate change | Plan is best |  |  |  | Level 1 | Level 2 | Level 2 | ü | Not applicable | •  Measure deleted by Government. A Birmingham Climate Change Adaptation Action Plan was completed by the end of March 2011. The Government has confirmed that this National Indicator is now no longer required to be reported to Defra (Department for the Environment and Rural Affairs)
SE | Children, Young  People & Families | Children, Young  People & Families | [NAME] | Achievement of 5 or more A*-C grades at GCSE or equivalent including English and Maths | Bigger is Better |  |  |  | 0.477 | 0.549 | 0.51 | ü | h | • This is a final figure. It is a large improvement on the 2009 figure (47.7%) and exceeds the ambitious target set by Birmingham's schools (51%). The figure is above the average for the core city and statistical neighbour authorities.
SE | Children, Young  People & Families | Children, Young  People & Families | NI117 | Percentage of 16 to 18 year olds who are not in education, employment or training (NEET) (LAA indicator) | Smaller is Better |  |  |  | 0.077 | 0.0735 | 7.00% (LAA) - 7.50% (Local) | ü | h | • The result is reported to one decimal point.  The actual figure is 7.35% which is an average of November - January figures.  The target of 7.00% was based on the LAA and therefore set 3 years ago.  In 2010 (July) a more realistic local target of 7.5% was set for 2010/11.  This has been exceeded and represents exceptional achievement given the current economic climate.
SE | Children, Young  People & Families | Children, Young  People & Families | [NAME] | Reduce the number of schools where less than 55% of pupils achieve Level 4 or above in both English and maths at the end of Key Stage 2 | Smaller is Better |  |  |  | 55 | 25 | 17 | û | Not applicable | • There has been a decrease in the number of Birmingham schools below the floor target from 55 in 2009 to 25 in 2010. This is a reduction of 30 schools.  However, this year 152 schools took industrial action and did not administer the tests so the 25 schools which did not meet the target are out of the 142 schools which took part in 2010. For a more accurate comparison between 2009 and 2010, we looked at the same 142 schools in 2009 and the 55 figure of not meeting the target reduced to 38. A more accurate view is that we reduced the number of schools failing to meet the target between 2009 and 2010 by 13 schools (38 minus 25).
SE | Development | Transport, Environment & Regeneration | NI167 | Congestion - minimise the impact of increased traffic on journey times: The average journey time per  mile on major routes during the morning peak. | Smaller is Better |  |  |  | 3.48 | 3.48 | 4.04 | ü | g | • The actual figure supplied is 3 minutes 48 seconds. This is the last year for NI167 to be published by the Department of Transport ([NAME]), based on the current methodology for Congestion Target Monitoring. The figure published by the [NAME] in February 2011 showed that the congestion indicator for 2009/10 in the West Midlands is the same as in the previous year (2008/09) and is well on target.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.5b | Development of a BID for [NAME], together with the wider support of the area. | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved ahead of Schedule | 2011-03-01 00:00:00 | ü | Not applicable | • Achieved ahead of target. A successful ballot of businesses was achieved in November - positive by number 82%, positive by Rateable Value 85%, turnout 43%. The Southside BID will be operational from 1st April 2011 for a five year term. With an annual budget of at least £350,000 (£1.75 million over the BID term), the BID will be delivering additional projects and services to improve the street scene, marketing and promotion and business support. The BID will also be actively involved in taking forward the aspirations of the Big City Plan as Southside stands to benefit greatly from the New Street Gateway, the relocation of the Wholesale Markets and the Southern Gateway - an Area of Transformation.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.8c | Local Centres: Completion of public realm enhancement works at Erdington, [NAME] and other locations. | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2011-03-01 00:00:00 | ü | Not applicable | • Completed on target. [NAME] street furniture was installed by the end of the previous quarter and the Frankley Centre Environmental Enhancement Scheme was completed on site.  The next phase of Boldmere Environmental Enhancement has also been completed.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.7b | Support extension of Metro through the city centre by progressing agreement with [NAME] on the complementary works. | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2011-03-01 00:00:00 | ü | Not applicable | • The Department for Transport conditionally approved funding of the scheme in February 2011.  Cabinet approval for the Metro Line 1 extension proposals was obtained in March 2011 and Centro are programming for construction of the Metro between 2013 and mid 2015 (to tie in with [NAME] project opening).  [NAME] highway measures being developed/agreed and City Centre Interchange (Bus Mall) enabling works progressing towards an Autumn 2011 proposed construction start.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.8d | Longbridge; Gain Cabinet approval to Local Authority Memorandum of Understanding | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved within agreed tolerance level | 2010-09-01 00:00:00 | ü | Not applicable | • Completed on target in October 2010.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.8e | Longbridge; Commence pre-application negotiations for the "Town Centre" | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2010-09-01 00:00:00 | ü | Not applicable | • Pre application negotiations for the 'Town Centre' were achieved to target. The planning application was submitted in February 2011. The planning application will be determined in June 2011.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.8f | Longbridge; Complete pre-application negotiations for the MyPlace Youth Centre | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2010-12-01 00:00:00 | ü | Not applicable | •Achieved.  The planning application was submitted in the previous quarter. The planning application was approved, the Cabinet report approved, and work is underway to finalise the developer agreement.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.8g | Progress Statutory Planning Work for Aston, Newtown & Lozells; Gain Council approval to [NAME] | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2011-01-01 00:00:00 | ü | Not applicable | • The Submission document was approved by full Council at the January 2011 meeting, and the Plan was published on 28th February 2011 for a 6 week consultation period.  The Plan is being reviewed in the light of representations, and is expected to be submitted to Government in Autumn 2011.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.8h | Progress Statutory Planning Work for Bordesley Park: Complete stakeholder options consultation | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2010-12-01 00:00:00 | ü | Not applicable | • Achieved. Work continues on preparing the Bordesley Park Area Action Plan through the statutory process with two rounds of consultation on the Options and the Preferred Option, leading to the publication of the Plan in mid-2012.
SE | Development | Transport, Environment & Regeneration | CPM10 SE 1.5c | Looking beyond our boundaries: promote and protect Birmingham's relative position in its wider hinterland through co-operation, collaborative working and leadership; Submission to Government on proposals for a new Local Enterprise Partnership (LEP). | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2010-09-01 00:00:00 | ü | Not applicable | • A number of important work streams are underway, including identifying the location for the Enterprise Zone and a wider package of projects across the LEP related to it, the potential for Tax Incremental Finance projects, how the LEP can establish a more business friendly planning service, how to roll out across the LEP Birmingham City Council's loans scheme for SMEs, to co-ordinate the different supply chain support activities currently operating across the LEP, and to identify a LEP-wide business support service. The LEP is also looking at what transport projects will need to be brought forward in order to ensure that all of the different parts of the LEP can enjoy improved connectivity to the High Speed 2 stations proposed in Birmingham and Solihull.
SSCG | Corporate Resources | Licensing Cttee | CP08 SSCG 2.5b | Percentage of Private Hire vehicles and drivers that comply fully with licensing conditions | Bigger is Better |  |  |  | 0.713 | 0.712 | 0.713 | ü | g | Target achieved within acceptable tolerance levels.
SSCG | Adults & Communities | Adults & Communities | CP09 SSCG 2.6a | Compliance with targets for completion of safeguarding referrals - Percentage  completed within 24 hours | Bigger is Better |  |  |  | 0.91 | 0.974 | 0.95 | ü | h | • Performance for 2010/11 stands at 97.4% which is well above the target set of 95% with the majority of areas achieving target. Performance updates are run weekly and lists of those cases that are outside of timescales and still open are provided to the Safeguarding team to double check.  This is a significant improvement on the previous year's result of 62%.  A tracker system is used to monitor cases, however this is not fully up and running in all areas i.e. Specialist. There are five workshops still to do to cover the new Senior Practitioner posts.   There are also workshops with Workforce on risk management so getting smarter at what is Safeguarding and what is simply a complex care management case and therefore a reduced number of referrals. Also practices such as that previously some teams would open a Safeguarding referral on all residents when there was contract compliance and risk issues have reduced, as Safeguarding is about the abuse to the client not inspection issues.
SSCG | Adults & Communities | Adults & Communities | CP09 SSCG 2.6b | Compliance with targets for completion of safeguarding assessments - Percentage completed within 28 days of referral | Bigger is Better |  |  |  | 0.827 | 0.737 | 0.8 | û | i | • Performance for 2010/11 stands at 73.7% which is below the target set of 80%;  it is however a significant improvement on 2009/10 when 36% of cases were closed within 28 days of referral (the 2009/10 result of 82.7% was based on March 2010 figures only, as agreed due to that being a pilot year for the new process).
SSCG | Adults & Communities | Adults & Communities | CP09 SSCG 2.6c | Compliance with targets for completion of safeguarding case conferences - Percentage  completed within 38 days of referral | Bigger is Better |  |  |  | 0.618 | 0.62 | 0.8 | û | h | • Performance for 2010/11 stands at 62.0% which is below the target set of 80%.  It is however a significant improvement on 2009/10 when 26% of cases were closed within 38 days of referral (2009/10 result of 61.8% was based on March 2010 figures only, as agreed due to that being a pilot year for the new process.
SSCG | Adults & Communities | Adults & Communities | CP10 SSCG 2.1a | Complete safeguarding case file audits equivalent to 25% of safeguarding alerts by March 2011 | Bigger is Better |  |  |  | New in 2010/11 | 0.179 | 0.25 | û | Not applicable | • To the end of March 374 case file audits have been completed, this equates to audits equivalent to 17.9% of safeguarding alerts. There has been a slight decline in the performance of this indicator for this reporting period.  This is due to the impact the Adults and Communities restructure continues to have on the numbers of audits completed.
SSCG | Adults & Communities | Adults & Communities | CPM10 SSCG 2.1b | Produce quarterly reports to Directorate Management Team showing the outcomes from the safeguarding audits. | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2011-03-01 00:00:00 | ü | Not applicable | • Two Scrutiny reports have been produced, and one DMT, and reports have gone to Birmingham Safeguarding Adults Board bi-monthly.  The proximity of dates to data extraction has led to a delay in production of the March DMT report.  This will be produced later with full year data from the Abuse of Vulnerable Adults return.
SSCG | Adults & Communities | Adults & Communities | CPM10 SSCG 2.1c | Remodel the employment pathway between Adults & Communities and the Development directorate by December 2010 | Achieved on [NAME] |  |  |  | New in 2010/11 | Target missed | 2010-12-01 00:00:00 | û | Not applicable | Target missed.   This project is now being taken forward by corporate procurement team who are considering all delivery options and will bring forward proposals on how to secure better outcomes for service users within the resources available to the Council.
SSCG | Adults & Communities | Adults & Communities | CP10 SSCG 2.1d | 5% of learning disability clients known to us to be in employment. (Focus of the monitoring for this should be between December 2010 and March 2011 - once the work around the pathway has time to impact) | Plan is best |  |  |  | New in 2010/11 | 4.7 | 5 | ü | Not applicable | • Achieved within acceptable tolerance levels.  Although the final result just fell short of the 5% target by 0.3% the indicator has improved significantly on the previous year (when it was monitored internally) by almost 3%.
SSCG | Corporate Resources | Licensing Cttee | CP08 SSCG 2.5a | Percentage of Hackney Carriage vehicles and drivers that comply fully with licensing conditions | Bigger is Better |  |  |  | 0.916 | 0.894 | 0.916 | û | i | Target missed.
SSCG | Corporate Resources | Equalities & Human Resources | NI035 | Building resilience to violent extremism | Bigger is Better |  |  |  | 3.5 | 4 | 4 | ü | h | • An end of year celebration event was held at the Council House on 30 March.  [NAME] Extremism(PVE) projects have now concluded although some will be continued under the cohesion and integration work programme as part of the work with Local Delivery Groups.
SSCG | Environment & Culture | Transport, Environment & Regeneration | NI191 | Residual household waste per household (household = each property shown on the Council Tax valuation list) | Smaller is Better |  |  |  | 703.61 | 673.86 | 727 | ü | h | • We have excelled in this target. Limits set on bulky waste collections, Household Recycling Centre van permit restrictions and the proof of residency scheme have helped to reduce tonnage.
SSCG | Environment & Culture | Transport, Environment & Regeneration | NI192 | Percentage of household waste sent for reuse, recycling and composting | Bigger is Better |  |  |  | 0.3178 | 0.3143 | 0.33 | ü | i | • Achieved, figures show that we are within the target's 5% tolerance.  A major campaign to further increase recycling rates will be undertaken in May 2011 and is targeting those who are most likely to take up or increase recycling, using segmentation criteria provided by the Customer Knowledge Team.
SSCG | Environment & Culture | Transport, Environment & Regeneration | NI193 | Percentage of municipal waste land filled | Smaller is Better |  |  |  | 0.1228 | 0.1038 | 0.12 | ü | h | • We have excelled in this target. BCC is already one of the best performing authorities in this area, the figures show we will remain within the top achievers.
SSCG | Environment & Culture | Transport, Environment & Regeneration | [NAME] | Percentage of relevant land and highways with unacceptable levels of litter | Smaller is Better |  |  |  | 0.0161 | 0.0317 | 0.035 | ü | i | • Target achieved, ward based cleansing continues to show high levels of street cleanliness.
SSCG | Environment & Culture | Transport, Environment & Regeneration | NI195b | Percentage of relevant land and highways with unacceptable levels of detritus | Smaller is Better |  |  |  | 0.0861 | 0.079 | 0.0855 | ü | h | • Target achieved, ward based cleansing and hit squads deep cleansing schedules continue to achieve high levels of street cleanliness.
SSCG | Environment & Culture | Transport, Environment & Regeneration | NI195c | Percentage of relevant land and highways with unacceptable levels of graffiti | Smaller is Better |  |  |  | 0.0878 | 0.0528 | 0.09 | ü | h | • Target achieved, graffiti cleansing squads and the implementation of the Anti Graffiti Strategy continue to achieve high levels of street cleanliness.
SSCG | Environment & Culture | Transport, Environment & Regeneration | CP10 SSCG 2.8b | Percentage of people expressing satisfaction with fortnightly collection of recyclable materials | Bigger is Better |  |  |  | 0.731 | 0.76 | 0.75 | ü | h | • Target achieved within acceptable tolerance levels. Annual Opinion Survey Confidence Interval of plus or minus 1.5%  applies.
SSCG | Environment & Culture | Transport, Environment & Regeneration | CP10 SSCG 2.8a | Percentage of people expressing satisfaction with weekly collection of household waste | Bigger is Better |  |  |  | 0.777 | 0.79 | 0.8 | ü | h | • Target achieved within acceptable tolerance levels. Annual Opinion Survey Confidence Interval of plus or minus 1.5% applies.l
SSCG | Children, Young  People & Families | Children, Young  People & Families | CP10 SSCG 2.1e | Caseload of children per qualified social worker | Smaller is Better |  |  |  | New in 2010/11 | 25.6 | 18 | û | Not applicable | • This is a new indicator and the target of 18 has been set locally. The target has not been achieved for all teams as an aggregate. However, caseloads of children in care management teams who include the most vulnerable children with Child Protection plans and are in care are at an average of 18 per Qualified Social Worker (QSW). The aggregate caseload number includes services such as:   Care Leavers: this includes a significant number of young people who are receiving support post 18. Including these cases is a statutory requirement although many of this group do not wish or require social work support. Children With Disabilities: this group includes a large number of children who are allocated to QSWs but only require intermittent support with practical issues such as arranging respite support. Unaccompanied Asylum Seeking Children: all of these children who are under 18 are allocated to a QSW. However, many are older adolescents  with lower support needs and are allocated currently to Social Work Assistants.
 |  |  |  |  |  |  |  |  |  |  |  |  |  | Although the target has not been met, average caseloads have decreased slightly from 26.20 quarter 3 to 25.60 in quarter 4.  The average allocation of cases to a QSW in a frontline social work team (duty/assessment and care management) is approximately 22 cases.
SSCG | Children, Young  People & Families | Children, Young  People & Families | NI045 | Young offenders engagement in suitable education, employment or training | Bigger is Better |  |  |  | 0.8041 | Result expected in July 2011 | 0.824 | - | Not applicable | • Lagging indicator.  Performance for 1st January to 31st March 2011 not available until late July 2011.
SSCG | Housing & Constituencies | Local Services & Community Safety | CP10 SSCG 2.3a | Percentage of residents who feel safe during the day | Bigger is Better |  |  |  | 0.9137 | 0.9017 | 94 | û | Not applicable | • The slight decrease in the percent of people feeling safe could be due to press reports in regards to financial cuts in the police force along with a slight increase in crime rates had the resulted effect. The same effect can be demonstrated by the West Midlands Police survey which also shows a reduction of 1%.
SSCG | Development | Transport, Environment & Regeneration | NI047 | Percentage reduction in the rolling three year average for the number of people killed/seriously injured in road traffic accidents | Bigger is Better |  |  |  | 0.0467 | 0.071 | 0.0358 | ü | h | • Target has been exceeded. This indicator is based on the percentage change from one year to the next, based on the three year rolling average. Numerical target was for no more than 465 killed or seriously injured casualties in 2010 - actual number was 417.
BH | Adults & Communities | Adults & Communities | CPM10 BH 3.3a | Produce joint commissioning strategies for Learning Disabilities and Mental Health | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved on [NAME] | 2010-10-01 00:00:00 | ü | Not applicable | • This was achieved at quarter 3 (October to December 2010).
BH | Adults & Communities | Adults & Communities | [NAME] | Delayed transfers of care - per 100,000 population aged 18+ | Smaller is Better |  |  |  | 19.14 | 19.5 | 10.2 | û | i | • The performance for 2010/11 was 19.5 average delays per head of population, which is significantly higher than the target of 10.2 delays.  The monthly average of delays continues to rise for the fifth consecutive month to around 165 which is the second highest this year and equates to over 21 per head of population.   Scrutiny recommendations if driven and monitored effectively should have an impact on reducing delays.
BH | Children, Young  People & Families | Children, Young  People & Families | NI056i | Percentage of children in Year 6 who are obese, as shown by the National Child Measurement Programme (NCMP) | Smaller is Better |  |  |  | 0.231 | Result expected in November 2011 | 0.217 | - | Not applicable | • Performance data against this indicator is gathered from the Department of Health. The result for 2010/11 will not be available until November 2011 at the earliest.  The result of for 2009/10 is 23.10% and this is the latest data available. The target for 2009/10 was not met.    Work continues with schools with highest prevalence of obesity to help them implement whole school food policies and to run "cooking with your kids". Obesity figures are being shared with families to encourage those with very overweight children to access weight management programmes.  There is also work with 72 schools to encourage children to increase their participation in physical activity.  It is intended to expand workshops for parents of 3-4 year olds on parenting approaches to tackle the quantity of food consumed by children (portion sizes and snacks), provided by children's centres and health visiting teams.  Other work includes: expanding the Health Choices award which recognises hot food outlets that promote healthy eating; supporting local shops to increase provision and
 |  |  |  |  |  |  |  |  |  |  |  |  |  | promotion of fruit and vegetables; setting up cycling hubs in six areas of the city where people can hire bikes and can also get support with cycle maintenance.
BH | Children, Young  People & Families | Children, Young  People & Families | NI112 | Under 18 conception rate per 1,000 15-17 year olds | Smaller is Better |  |  |  | -14.10 (method of calculation changed in 2010/11) | 48.7 | 49.44 | ü | i | • The 2009 Birmingham conception rate from the Office of National Statistics (ONS) has recently been published.  It shows a steady decline in teenage conceptions over the last 10 years; the current rate of 48.7 is the lowest teenage conception rate Birmingham has ever achieved. Birmingham has a lower teenage conception rate than 3 of our 4 Department of Children, [NAME] and Families (DCSF) statistical neighbours and a lower teenage conception rate than would be expected for the level of deprivation.
BH | Children, Young  People & Families | Children, Young  People & Families | NI057 | Children and young people's participation in high quality physical education and sports | Bigger is Better |  |  |  | 0.78 | 0.83 | 0.83 | ü | h | • This indicator will not be reported on in the future as it is not required by the Government.
BH | Environment & Culture | Leisure, Sports & Culture | NI008 | Adults participation in sport and active recreation | Bigger is Better |  |  |  | 0.181 | 0.195 | 0.202 | ü | h | • Target achieved within acceptable tolerance levels. (Interval confidence of plus or minus 1.5% applies).  Results obtained for the 12 month period October 2009 to October 2010, reported in December, showed performance had held at 19.5%. The next set of data will be released in June 2011. The city wide Be Active scheme continues to contribute significantly to this indicator. To contribute to achieving the 3 year target for this indicator by March 2011 the service needed to have 23,000 new Leisure Card holders participating in regular exercise 3x30mins per week. Since the city wide launch of Be Active in September 2009 around 300,000 people are now registered as Be Active users. An independent evaluation on the benefits of the scheme has been undertaken by Birmingham University.  The detailed analysis will be available around April 2011.
EHQL | Adults & Communities | Adults & Communities | NI130 | Social care clients receiving self directed support (direct payments and individual budgets) per 100,000 population | Bigger is Better |  |  |  | 0.234 | 0.346 | 0.3 | ü | h | • Performance exceeded the target set by the directorate.
EHQL | Adults & Communities | Adults & Communities | NI135 | Carers receiving needs assessment or review and a specific carer's service, or advice & information | Bigger is Better |  |  |  | 0.418 | 0.415 | 0.463 | û | i | Performance for this indicator ended the year better than expected from the previous quarterly results with 41.5%.  However, the target was not achieved as a result of the implementation of the new carers recording process on CareFirst 6.
EHQL | Development | Leader | CPM10 EHQL 4.10a | Library of Birmingham; Construction of new City Library fit for the 21st century; Masonry wall completed to Ground Floor level | Achieved on [NAME] |  |  |  | New in 2010/11 | Achieved ahead of Schedule | 2011-03-01 00:00:00 | ü | Not applicable | • Ahead of target.   By the end of 2010/11, the concrete course was up to 3rd Floor Terrace level. Overall, the project remains on target for the 2013 opening.
EHQL | Corporate Resources | Public Protection Cttee | CP08 EHQL 4.1aiii | Percentage delivery of the planned Environmental Protection inspections of trade premises | Bigger is Better |  |  |  | 1 | 1 | 1 | ü | g | • Target achieved.
EHQL | Corporate Resources | Public Protection Cttee | CP08 EHQL 4.1ai | Percentage delivery of the planned Food inspections of trade premises | Bigger is Better |  |  |  | 1 | 1 | 1 | ü | g | • Target achieved.
EHQL | Corporate Resources | Public Protection Cttee | CP08 EHQL 4.1aii | Percentage delivery of the planned Health & Safety inspections of trade premises | Bigger is Better |  |  |  | 1 | 1 | 1 | ü | g | • Target achieved.
EHQL | Housing & Constituencies | Housing | CP08 SE 1.7a | Affordable homes: completion as a percentage of target in the National Affordable Homes Programme | Bigger is Better |  |  |  | 1.4452 | 1.32 | 1 | ü | i | • At the beginning of the year it was predicted there would be 30 start on sites in Quarter 4; however, there have been 70 start on sites.  This is largely due to some schemes in Birmingham successfully attracting funding.
EHQL | Housing & Constituencies | Housing | CP08 EHQL 4.2a | The percentage of Right to Repair jobs completed on time for Council tenants | Bigger is Better |  |  |  | 0.983 | 0.9769 | 0.96 | ü | i | • The initial target was set to take into consideration mobilising the Repairs & Maintenance contract on the south from [NAME] to [NAME].  Mobilisation on this contract went better than anticipated and this is reflected in the performance outturn.
EHQL | Housing & Constituencies | Housing | CP08 EHQL 4.2b | The number of non decent homes occupied by vulnerable households improving their homes towards the Decent Homes Standard as a result of receiving a service. | Bigger is Better |  |  |  | 4339 | 4649 | 4800 | û | h | • Unfortunately the forecasted target was unable to be achieved, the primary reason for this shortfall of 151  homes was the reduction in funding available to deliver Warm Front Grants announced as part of the Government spending review.  This lead to the Government's Warm Front delivery agents ceasing to take any new applications from January 2011.
EHQL | Housing & Constituencies | Housing | KPI 6.6 | The percentage of Council homes meeting the Decent Homes Standard | Bigger is Better |  |  |  | 0.9561 | 0.9911 | 1 | ü | h | • Target achieved within telerance levels.
MC | Adults & Communities | Adults & Communities | CP10 MC 5.5a | Dignity Champions to signing up to the Department of Health scheme | Achieved on [NAME] |  |  |  | New in 2010/11 | 100 | 100 | ü | Not applicable | • Achieved at quarter 3 (October to December 2010)
MC | Adults & Communities | Adults & Communities | CP10 MC 5.5b | Service users and carers taking an active part in one or more of the LINK’s working groups | Bigger is Better |  |  |  | New in 2010/11 | 20 | 20 | ü | Not applicable | • Achieved at quarter 3 (October to December 2010)
MC | Corporate Resources | Equalities & Human Resources | NI001 | Percentage of people who believe people from different backgrounds get on well together in their local area | Bigger is Better |  |  |  | 0.88 | 0.79 | 0.748 | ü | i | • A strategic framework document has been drafted around integration and community cohesion and a domain established for the Faith Map.  Currently there are 654 records of places of worship and gathering across Birmingham, all of which have been mapped to Constituencies and [NAME].  The Community Tension Monitoring process is being reviewed with West Midlands Police.  A Community Hub has been launched for [NAME] and Lozells with the base at the Community Roots building Handsworth.
IE | Corporate Resources | Leader | BV003 | Percentage of people satisfied with Birmingham City Council services | Bigger is Better |  |  |  | 0.72 | 0.73 | 0.73 | ü | h | • Target achieved.
IE | Corporate Resources | Equalities & Human Resources | BV011a.02 | Percentage of top 5% earners who are women | Bigger is Better |  |  |  | 0.461 | 0.52 | 0.455 | ü | h | • Performance on this measure is better than target.  Recruitment to all roles within the council continues to be on the basis of merit to ensure that the best person is selected for each role.
IE | Corporate Resources | Equalities & Human Resources | BV011b.02 | Percentage of black and minority ethnic staff who are in the top 5% of earners | Bigger is Better |  |  |  | 0.153 | 0.159 | 0.18 | û | h | • Performance on this measure remains below target.  Some employees exercise their right not to disclose their ethnicity.  Recruitment to all roles within the council continues to be on the basis of merit to ensure that the best person is selected for each role.
IE | Corporate Resources | Equalities & Human Resources | BV012 | Sickness absence rate - days per annum, per full time equivalent employee | Smaller is Better |  |  |  | 11.17         (per fte) | 10.02       (per fte) | 9.25                 (per fte) | û | h | • Absence levels have reduced significantly when compared to 2009/10 (11.17) but not significantly enough to hit our challenging target.
IE | Corporate Resources | Equalities & Human Resources | BV016a | Percentage of employees declaring their disability | Bigger is Better |  |  |  | 0.0218 | 0.021 | 0.021 | ü | i | • Whilst some employees exercise their right not to disclose information on disability, performance of this indicator has met target.  Recruitment to all roles within the council continues to be on the basis of merit to ensure that the best person is selected for each role
IE | Corporate Resources | Equalities & Human Resources | CP09 AE 6.4a | Progress within the 'Excellent' level of the Equality Framework for Local Government having secured the 'achieving level' | Bigger is Better |  |  |  | 50 | 50 | 50 | ü | g | • An Action Plan was agreed and reporting template circulated to Directorate Equality Champions for completion as part of the self assessment within 2011/12. The council's Integration Strategy has been drafted.
IE | Development | Deputy Leader | CP09 AE 6.6a | Increase in the percentage of citizens using digital channels to access information and council services | Bigger is Better |  |  |  | 0.265 | 0.325 | 0.3 | ü | h | • The result for this indicator is measured annually through the Annual Opinion Survey. [NAME], with the support of its partners continues to  raise awareness of the digital channels to access information and services.  We are pleased that there has been a significant increase in this percentage of 6% from 2009/10 (26.5%)  to 2010/11 (32.5%) and has surpassed the target of 30% set for  2010/11.    This significant increase shows the importance and relevance of digital communications and reflects the way people are choosing to access information and services in their daily lives.  Digital inclusion continues to be a key area of focus for Digital Birmingham.
IE | Development | Deputy Leader | CP09 AE 6.6b | Increase in the percentage of businesses using digital channels to access information and council services | Bigger is Better |  |  |  | 0.409 | Not available | 0.371 | - | Not applicable | • A business survey was conducted by the Economic development section to establish a baseline for 2009/10. The survey was funded through Working Neighbourhood Fund.  However, funding for this survey was withdrawn in 2010/2011 and therefore, it has not been possible to establish a meaning comparative figure for this year.  The City Council Customer Knowledge Team does not have any reliable or robust information for this indicator.
IE | Corporate Resources | Equalities & Human Resources | KPI 2.1 | Percentage of Personal Development Reviews completed | Bigger is Better |  |  |  | 0.924 | Not available | 0.9 | - | Not applicable | • Upon submission of PDR's by officers following the PDR review meeting with their line manager, PDR's are then subject to moderation (undertaken at Service and Directorate level) and then a final corporate moderation process by CMT to validate the scores and ensure consistency. This process is scheduled to be completed by the end of September 2011 following which the overall rate of completion for PDR's will be available together with the distribution of performance ratings.
IE | Corporate Resources | Deputy Leader | CP10 IE 6.4a | Percentage of service requests completed by the due date | Bigger is Better |  |  |  | New in     2010/11 | Not available | Baseline | - | Not applicable | • Due to outstanding issues with Service Birmingham we have been unable to report against this measure. Reporting will commence from April for this measure for non integration services.
IE | Corporate Resources | Deputy Leader | LI 6.2.1 | Complaints responses <10 days | Bigger is Better |  |  |  | 0.796 | Not available | 0.9 | - | Not applicable | • Further testing activities failed on the revised suite of Your Views reports, Service Birmingham are currently working to fix the issues identified by Customer Services. It is anticipated these will be available to test at the end of May.
IE | Corporate Resources | Deputy Leader | CP10 IE 6.4c | Percentage of calls abandoned within the contact centre | Smaller is Better |  |  |  | New in     2010/11 | 6.2 | 10 | ü | Not applicable | • Considerable improvements have been made since the inclement weather and industrial action in December/January.
IE | Corporate Resources | Deputy Leader | [NAME] | Value for money- total net value of on-going cash-releasing gains since start of the year | Bigger is Better |  |  |  | 40.73m | Not applicable | Not applicable | - | Not applicable | • Indicator deleted
IE | Corporate Resources | Deputy Leader | CP10 IE 6.1a | Percentage of Business Transformation financial benefits achieved | Bigger is Better |  |  |  | New in 2010/11 | 93 | 95 | û | Not applicable | • Business Transformation BT) has achieved 93% of its benefit target this year.   Any slippage in Business Transformation cashable benefits has not had an adverse impact on the Council's overall budget in 2010/11 (as a result of compensating savings being temporarily identified). The shortfall (6.5 % - not unexpected given the complexity of the programme) has, instead, been built into future year's financial plans to ensure that the overall position continues to be monitored properly (i.e. to ensure that business case assumptions are, indeed, "delivered").  Business Transformation remains on track to deliver the £1.02 bn planned over the ten year period of the original BT Strategic Partnership.
IE | Corporate Resources | Equalities & Human Resources | PP RG 6.3a | [NAME] rating on the Stonewall Index which ranks Britain's top 100 employers for lesbian, gay and bisexual staff | Smaller is Better |  |  |  | 60 | 87 | 100 | ü | i | • This target has become increasingly stretching as the number participating has increased year on year since 2009. To achieve the target this year required 146 out of 200 points whereas in 2010 133 points secured a ranking in the top 100. A number of priority/opportunity areas for action have been identified and are being progressed as part of preparations for next years Index submission.
IE | Corporate Resources | Deputy Leader | PP RG 6.4a | Improved sustainability in BCC procurement decisions - sustainable procurement national action plan - flexible framework level | Plan is best |  |  |  | On track | Level 3 | Level 3 | ü | h | • BCC achieved Level 3 of the Sustainable Procurement Flexible Framework March 2011.
IE | Housing & Constituencies | Housing | CP08 AE 6.1a | The percentage of rent collected from council tenants as a proportion of rent due | Bigger is Better |  |  |  | 0.9969 | 0.9922 | 1.0025 | ü | i | •  Achieved within acceptable tolerance levels.  The result for this measure is 99.22% against a target of 100.25%. This measure only missed the target by 1%.  However the Directorate achieved a further half million pound reduction in rent arrears, this is despite the current climate with the recession.
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