Spreadsheet: 544830d1509045585-conditional-formatting-based-on-date-and-time-queue-template
Sheet: 012615

 | Belk | Total | Oldest |  | 6+ Days
 | Escalation | 5 | 2015-01-03 00:00:00 |  | 5 Days
 | Customer Service | 201 | 2014-12-05 00:00:00 |  | 4 Days
 | [NAME] | 46 | 2015-01-03 00:00:00 |  | 3 Days
 | Accommodations | 313 | 2015-01-19 00:00:00 |  | 0-2 Days
 | [NAME] | 31 | 2015-12-12 00:00:00
 | Call Backs | 0
 | Sr Sup Callback | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 4 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 2015-01-05 00:00:00 | 2015-01-20 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Escalation Queues | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 3 | 1 | 0 | 0 | 1 | 0 | 1 | 0 | 2014-12-26 00:00:00 | 2015-01-23 00:00:00
 | GNC | 5 | 0 | 0 | 1 | 2 | 1 | 1 | 0 | 2015-01-22 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 12 | 6 | 2 | 0 | 2 | 2 | 0 | 0 | 2015-01-11 00:00:00 | 2015-01-25 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 58 | 41 | 2 | 11 | 2 | 2 | 0 | 0 | 2015-01-05 00:00:00 | 2015-01-09 00:00:00
 | Mattel | 4 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 2014-12-17 00:00:00 | 2014-01-18 00:00:00
 | iRobot | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 2014-01-05 00:00:00
 | Customer Service | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE Issues | 199 | 83 | 3 | 5 | 3 | 91 | 7 | 7 | 2014-12-04 00:00:00 | 2014-12-16 00:00:00
 | GNC | 13 | 4 | 1 | 1 | 2 | 5 | 0 | 0 | 2014-12-17 00:00:00 | 2014-12-17 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 55 | 13 | 1 | 0 | 4 | 7 | 30 | 0 | 2015-01-03 00:00:00 | 2015-01-24 00:00:00
 | Dollar General | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-25 00:00:00 | 2015-01-25 00:00:00
 | RadioShack | 148 | 100 | 1 | 7 | 1 | 21 | 16 | 2 | 2014-12-22 00:00:00 | 2015-01-19 00:00:00
 | Mattel | 32 | 27 | 1 | 0 | 0 | 0 | 4 | 0 | 2014-12-16 00:00:00 | 2014-12-29 00:00:00
 | iRobot | 6 | 1 | 0 | 1 | 2 | 1 | 1 | 0 | 2014-12-16 00:00:00 | 2015-01-24 00:00:00
 | Reship | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC | 19 | 47 | 4 | 0 | 1 | 11 | 0 | 0 | 2015-01-08 00:00:00 | 2015-01-25 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 4 | 3 | 0 | 0 | 1 | 0 | 0 | 1 | 2015-01-25 00:00:00 | 2015-01-25 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Mattel | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-23 00:00:00 | 2015-01-23 00:00:00
 | iRobot | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2015-01-20 00:00:00
 | Pickup | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | ACE | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | GNC | 16 | 16 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-23 00:00:00 | 2015-01-23 00:00:00
 | PBS AV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | PBS HV | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-25 00:00:00 | 2015-01-25 00:00:00
 | Dollar General | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | RadioShack | 31 | 31 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-11 00:00:00 | 2015-01-11 00:00:00
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Canadian Returns | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | PBS HV | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | Mattel | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 | iRobot | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-23 00:00:00 | 2015-01-23 00:00:00
 | Other | Total | Open | WIP | WFR | WFCR | WFVR | Updated | Declined | Oldest | Oldest Open
 | GNC Claims | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2015-01-25 00:00:00 | 2015-01-25 00:00:00
 | PBS Statement Request | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0
 |  | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0