{"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "academic pressure", "situation": "I used to love my field of study, But soon after entering the university I started skipping the classes and failing. I lost my interest and there was nothing to motivate me.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {}}, "dialog": [{"text": "Hi, what I can help you with today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi", "speaker": "usr"}, {"text": "I had problems in the past and somehow right now", "speaker": "usr"}, {"text": "What sort of problems were in your past and now?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I loved physics and I decided to attend university, but soon after I slowly lost my interest and became unmotivated", "speaker": "usr"}, {"text": "What was happening in your life that made you lose interest?", "speaker": "sys", "strategy": "Information"}, {"text": "Actually the professors and the class atmosphere was the reason, and of course the quality of teaching", "speaker": "usr"}, {"text": "so I started to skipping the classes and failing", "speaker": "usr"}, {"text": "It sounds like that is a lot of reasons to be stressed. Have you spoken to a school counselor?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes lots of stress and pressure. I did not, because we didn't have such things or at least I wasn't aware", "speaker": "usr"}, {"text": "But nobody even pointed that why I'm failing, they just didn't care", "speaker": "usr"}, {"text": "I agree it is a lot of pressure, but do not let bad teachers deter you. I would reach out to a school counselor and let them know your situation. Every school must have one.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Also, physics is a difficult course to study, but if you chose it, that means you have a very strong mind.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I loved physics a lot more than now, but what's the point of studying when the teachers are pulsing you not to study! (because of the quality of teaching)", "speaker": "usr"}, {"text": "I hope there was someone, but I don't think we have a counselor", "speaker": "usr"}, {"text": "More reason to speak to a school counselor or school administrator. We need to provide help to students, not have bad teachers deter them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, same with me! I wish I could attend a better univeristy", "speaker": "usr"}, {"text": "What made you choose this particular university you are at?", "speaker": "sys", "strategy": "Information"}, {"text": "I didn't have another choice but this", "speaker": "usr"}, {"text": "Have you looked into other Universities for the possibility of transferring", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Hmmm, actually I didn't think about this option", "speaker": "usr"}, {"text": "Just think about what you want in a good university and research from there", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah, I should do it", "speaker": "usr"}, {"text": "Thanks for the talk", "speaker": "usr"}, {"text": "you've been more helpful than my teachers!", "speaker": "usr"}, {"text": "You're welcome I hope you find the perfect university for you", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks, I wish you luck in your future endeavours", "speaker": "usr"}, {"text": "Bye then ; )", "speaker": "usr"}, {"text": "Goodbye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "Nothing in my mind now", "supporter_question1": "Not for my side", "supporter_question2": "Maybe a bit more training"} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "job crisis", "situation": "I have a co worker that keeps going behind my back and trying to get things done without me knowing it.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "2", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm ok just kind of sick of the same old stuff happening at work", "speaker": "usr"}, {"text": "This co worker keeps going behind my back", "speaker": "usr"}, {"text": "That sounds like a difficult situation. How long has this been going on?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "For about a year", "speaker": "usr"}, {"text": "What is your co-worker doing exactly? Saying things about you? Gossip to your boss?", "speaker": "sys", "strategy": "Question"}, {"text": "So she asks me to do something for her which isn't possible. Like give her a report on data that we don't have access to. I tell her I can't do it and she starts going to other people asking them, they reach out to me to ask if its possible and I tell them the same thing", "speaker": "usr"}, {"text": "It sounds like your co-worker doesn't trust your abilities. Does the co-worker have a legitimate reason to ask for the report? Is it important to the company?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Shes just trying to please people by throwing data at them", "speaker": "usr"}, {"text": "The co-worker hopes to get in their good graces by looking productive. is that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes", "speaker": "usr"}, {"text": "Ok. This has been going on for some time. Is it possible to discuss the matter with your manager? With HR?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "we are in hr", "speaker": "usr"}, {"text": "That's a challenging situation! What do your other co-workers think of this behavior?", "speaker": "sys", "strategy": "Question"}, {"text": "i haven't talked to them about it we are all remote so no one to talk to", "speaker": "usr"}, {"text": "Would you feel comfortable talking to them about this issue?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "not really, i'm afraid they will think i'm just a complainer", "speaker": "usr"}, {"text": "I suppose it depends how you frame the issue to them. If you say, \"So-and-so is bothering me and I can't stand it\" then you are complaining.", "speaker": "sys", "strategy": "Information"}, {"text": "However, if you ask them for their opinion,", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "and say, \"What has your experience with so-and-so been?\" it might open up a conversation.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "maybe", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "This was better than the last one, which went on forever.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "My friend totally screwed me over. We were doing a business deal and he lied about how much money we got from the deal. He screwed me!", "survey_score": {"seeker": {"initial_emotion_intensity": "3"}, "supporter": {}}, "dialog": [{"text": "Hi, how are you?", "speaker": "usr"}, {"text": "I'm doing well. How are things going with you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm really pissed off. My friend totally screwed me over. We were doing a business deal and he lied about how much money we got from the deal. He screwed me!", "speaker": "usr"}, {"text": "Oh no, that must be so frustrating for you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "We made a piece of software together. It was sweet. We were marketing it to different firms. We thought we could make a bundle.", "speaker": "usr"}, {"text": "So you were partners in the development of the software and both put in a lot of work? Did you have any indication that he might try to defraud you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "The stupid SOB went behind my back and cut a deal. I didn't get as much as I should have. I totally didn't suspect anything because we had been friends for so long.", "speaker": "usr"}, {"text": "I guess the money was too sweet. Never again...", "speaker": "usr"}, {"text": "So it feels like he took advantage of your friendship. That must be hard, but don't beat yourself up about it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Let's come up with some safeguards for the future to avoid more incidents.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Good point. I feel like a fool, but it could happen to anyone.", "speaker": "usr"}, {"text": "Safeguards. Ok.", "speaker": "usr"}, {"text": "What do you think you might have done differently? You can only control your behavior, not the other guy's. Could you have put a contract in place?", "speaker": "sys", "strategy": "Question"}, {"text": "Or have a shared Google drive where you both put all the information relevant to the development and marketing?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You doing okay?", "speaker": "sys", "strategy": "Question"}, {"text": "It was nice talking with you, and I do hope I helped you feel more in control of your next business venture. It's okay to feel that anger at your (former) friend, too. Use that feeling to work through things and I'm sure you'll be feeling more optimistic soon.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I didn't like having to confirm my strategy every time.", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I have been laid out for not performing. But the acutal situation is the customer was satisfied my service. But the expectation of the management was not to do that.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi !", "speaker": "usr"}, {"text": "Hi can I help you today? I am here to listen.", "speaker": "sys", "strategy": "Question"}, {"text": "Do you have anything happen recently that has you feeling badly?", "speaker": "sys", "strategy": "Question"}, {"text": "I am laid off.", "speaker": "usr"}, {"text": "Oh I am really sorry to hear that, DId you have the same job for a long time? That sounds very difficult to deal with.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I was attending a customer . He was having a grievance which I sorted out. But the management did not like that.", "speaker": "usr"}, {"text": "For the past 10 years I have been with this job.", "speaker": "usr"}, {"text": "Thank you for sharing and reaching out for support today. It takes a lot of courage and I commend you for taking the steps to reach out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "!0 years is a very long time and I would think you have probably learned a lot working at the same place for that long. You're a dedicated employee.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I was okay with the previous manager. But recently a new young chap joined the duty. He was not experienced .He only is the reason for so.", "speaker": "usr"}, {"text": "That is really unfair and hard to deal with are you close to any famliy?", "speaker": "sys", "strategy": "Others"}, {"text": "I am not in any close to any family related to job.", "speaker": "usr"}, {"text": "Do you have any close friends to talk to about any new job prospects?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have few friends, I have been talking to them. They also tell I was not any wrong . For the experience and qualification, I will be getting a better job.", "speaker": "usr"}, {"text": "That is a positive outlook and is good to hear that you know you have skills to offer. Would you consider joining a new group at a church or something like that?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am so worried of the management taken action on me relying a new unexperienced manager.", "speaker": "usr"}, {"text": "I am sorry that you're feeling stress. Have you ever used writing as a tool to relax?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My colleagues are also in contact with me. They are also having similar inconvenience as to how to perform?", "speaker": "usr"}, {"text": "I have some other relaxation like listening to music, gardening etc.,", "speaker": "usr"}, {"text": "Oh, wow then you do have a lot of contacts and some support or at least understanding. Music is a great way to relax and that id very positive in your life and current situation.", "speaker": "sys", "strategy": "Information"}, {"text": "I am so confident I will be having a better job within the next few months.", "speaker": "usr"}, {"text": "That is a great outlook. Thank you for sharing today.", "speaker": "sys", "strategy": "Information"}, {"text": "Meantime I try to learn new things to improve myself personally and professionally.", "speaker": "usr"}, {"text": "Thank you for reaching out today amd letting me listen.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you have any suggestion for me? I always believe the third angle.", "speaker": "usr"}, {"text": "I would suggest getting a pet if you are up for it. They can be support animals.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is a good idea. But I dont like being close to any animal and letting them inside the house.", "speaker": "usr"}, {"text": "I can understand that feeling. I think maybe fish would be a distraction you may like to.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think motivation, self-development, getting more qualified is of my attention nowadays.", "speaker": "usr"}, {"text": "I understand and believe you have a great focus on a career. I am proud of you and your focus ability.", "speaker": "sys", "strategy": "Information"}, {"text": "Fish tank is a better option. I forgot that. That is why I am more believing in the third angle. Thank you.", "speaker": "usr"}, {"text": "You're welcome I can be available to listen or bounce ideas of off as much as you need.", "speaker": "sys", "strategy": "Information"}, {"text": "Talking to you I feel more relaxed and confident of me.", "speaker": "usr"}, {"text": "That is the goal and what we strive for. You are welcome.", "speaker": "sys", "strategy": "Information"}, {"text": "Okay. Thank you. Can I take a leave. Thank you for your valuable suggestions. BYE ! !", "speaker": "usr"}, {"text": "Bye, have a wonderful day.", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "Sleep Problems", "situation": "I just can't seem to unwind at night.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "I have been having such a hard time falling asleep at night.", "speaker": "usr"}, {"text": "No need to worry and I am sure you will be able to overcome this.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I sure hope so.", "speaker": "usr"}, {"text": "I had same issue with my sleep pattern and I did few things such as stretching exercise one hour before sleep.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "What kind of stretching did you do?", "speaker": "usr"}, {"text": "I used few from plate but you can any like arms, legs and etc - full body stretching.", "speaker": "sys", "strategy": "Information"}, {"text": "That is a good idea.", "speaker": "usr"}, {"text": "How did it work", "speaker": "usr"}, {"text": "It was really good and I also did lot of physical work throughout the day which helped a lot in falling a sleep at night.", "speaker": "sys", "strategy": "Information"}, {"text": "Few other tips - life style changes, breathing exercise, reduce screen use, reduce stress, being more active.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh, those are a lot of choices to try", "speaker": "usr"}, {"text": "Do you have one that you think works best?", "speaker": "usr"}, {"text": "Yes You don't have to try all but just start with two to three first like breathing exercise, stretching and reduce screen usage.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Does this help you stay asleep or just fall asleep", "speaker": "usr"}, {"text": "I am sure you will see the difference in few days after trying these.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "After trying these my sleep patterns improved a lot - I am still doing it.", "speaker": "sys", "strategy": "Information"}, {"text": "Please let me know if you need any further help.", "speaker": "sys", "strategy": "Question"}, {"text": "Sure. How was your mood after getting sleep?", "speaker": "usr"}, {"text": "Amazing feeling when you have sound sleep", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah, I would imagine everything seems better with sleep", "speaker": "usr"}, {"text": "Hope suggestion I have given enough if not please let me know if you need any more help.", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "it was good", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I have to find a higher paying job but it has been a while since I worked full time.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there, how are things with you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hey, I'm doing well, how are you?", "speaker": "usr"}, {"text": "I am not so bad. Is there anything you'd like to discuss with me today?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I am looking for emotional support. I need to find a higher paying job.", "speaker": "usr"}, {"text": "Are you not happy in your current job? It's a bad time to be job hunting really.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I was unemployed all year but that is no longer an option.", "speaker": "usr"}, {"text": "What sort of work are you looking for? Would you be prepared to take something outside of your usual field?", "speaker": "sys", "strategy": "Question"}, {"text": "I want to do avoid labor jobs as I have other talents, but I'm not totally against it.", "speaker": "usr"}, {"text": "Sometimes it is necessary to take a temporary job that you don't really like just to make ends meet alas.", "speaker": "sys", "strategy": "Information"}, {"text": "Yea, but I worry that it will be a waste a time that could have been spent towards building a career.", "speaker": "usr"}, {"text": "Well true but if there's no work out there that will help build your career you kind of don't have much choice ;)", "speaker": "sys", "strategy": "Information"}, {"text": "Perhaps I should focus on what would be most fun to do.", "speaker": "usr"}, {"text": "Have you thought of taking some sort of refresher or training course? There are quite a few available.", "speaker": "sys", "strategy": "Information"}, {"text": "What would you recommend?", "speaker": "usr"}, {"text": "Hmmm well how are your computing skills? That's a great field to be in at the moment.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am good with computers but not fluent in any programming languages.", "speaker": "usr"}, {"text": "Well that would be an interesting thing to learn don't you think? Though I don't know much about them myself I must admit.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It would take a lot of effort on the front end before you ever got paid.", "speaker": "usr"}, {"text": "It would but if you've nothing better to do due to the pandemic it might be worth it", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Have you considered registering with employment agencies for temp work?", "speaker": "sys", "strategy": "Question"}, {"text": "It would be nice to have something reliable long term, but I have done temp work in the past.", "speaker": "usr"}, {"text": "Me too. It can be a bit soulless but it does pay the bills when you don't have anything else to do.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Anyway I hope that I have been able to help you a little and that you are feeling a little more positive about things?", "speaker": "sys", "strategy": "Question"}, {"text": "Absolutely. It is encouraging to know that I can get out there and work for anyone.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "Me and my best friend are drifting apart. She never seems to want to hang out anymore.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello, How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am okay. I am really sad recently", "speaker": "usr"}, {"text": "I'm sorry to hear that. What has caused it to start?", "speaker": "sys", "strategy": "Question"}, {"text": "Well recently when I ask my best friend to hang out, she always seems to have an excuse and we havent hung together in months.", "speaker": "usr"}, {"text": "I understand your feeling of being upset, I would be too. Do you think it may have something to do with the pandemic, or possibly something else?", "speaker": "sys", "strategy": "Question"}, {"text": "I dont think it's the pandemic because she has gone to other friends houses and seen other people.", "speaker": "usr"}, {"text": "I'm sorry to hear that. I've dealt with something similar earlier this year myself. I know how you are feeling. Have you tried to reach out to her and let her know how you've felt?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm sorry to hear that. I've dealt with something similar earlier this year myself. I know how you are feeling. Have you tried to reach out to her and let her know how you've felt?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes i told her how i felt and she said she was just busy. I just feel like she is taking me for granted and Im not a priority.", "speaker": "usr"}, {"text": "I feel like we are all busy but I would find time for her and I dont feel she is doing the same for me.", "speaker": "usr"}, {"text": "I see. I would feel the same way if it were in your position. You seem like a person who would go above and beyond for a good friend.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. I try to be a good friend. My husband thinks I should just not talk to her anymore but we have been friends for almost 10 years.", "speaker": "usr"}, {"text": "You do seem like a wonderful person, and anyone who is your friend would be lucky to say so. It does sound like your husband may be right. or even just taking a break for a little bit.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Okay. I think I could take a break. I am just worried I will never find a friendship like we use to have again.", "speaker": "usr"}, {"text": "I totally understand that, especially with how long the friendship was. Sometimes just a little time away from eachother works.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Okay. I will try that. Do you think I should say we need space or just distance myself for a bit and see what happens?", "speaker": "usr"}, {"text": "I would just distance it, and see if she reaches out in a week or so. if not, I would just reach out and see how everything is going.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Okay. Thank you for the help.", "speaker": "usr"}, {"text": "You're welcome! I hope everything works out for the both of you.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. I do too but I guess whatever is meant to be will be.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "It was an easy platform to communicate, and i enjoyed talking with the other party.", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "nervousness", "problem_type": "academic pressure", "situation": "thinking about what classes are best to take in order to get a job", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi there - how can I help you this evening?", "speaker": "sys", "strategy": "Question"}, {"text": "i'm just feeling nervous about scheduling classes for next semester at university", "speaker": "usr"}, {"text": "i want to take classes that will give me skills rather than theory", "speaker": "usr"}, {"text": "because i'm worried about finding a job after i graduate, because of the economy during the pandemic", "speaker": "usr"}, {"text": "I can understand that, there are probably a ton of classes to select from.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes, tons", "speaker": "usr"}, {"text": "What kind of skills to you want to gain?", "speaker": "sys", "strategy": "Others"}, {"text": "for me, i want to have strong writing skills and also some hard skills, like excel and programming", "speaker": "usr"}, {"text": "That's great, the computer skills will help out a lot. And the programs help with writing skills too.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ok", "speaker": "usr"}, {"text": "Do you have anyone like a counselor you can consult with to help you make a decision? When I was in school, I developed a relationship with the counselor so I felt comfortable asking.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "i do have an academic advisor, but i don't think he understands what i'm looking for", "speaker": "usr"}, {"text": "i might ask one of my other professors to see what they think", "speaker": "usr"}, {"text": "No? That's too bad. It helps to have like a mentor and maybe that professor would be a good source. Sounds like a good plan.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yeah hopefully that will help", "speaker": "usr"}, {"text": "i need to decide soon", "speaker": "usr"}, {"text": "You sound like you have a good head on your shoulders and want to be able to get a good job when you graduate. I think it is wise to seek advice now.", "speaker": "sys", "strategy": "Others"}, {"text": "thank you", "speaker": "usr"}, {"text": "i appreciate that", "speaker": "usr"}, {"text": "Do you think you have a strategy? Talk to your professor and see if he can help or maybe he can provide another solution?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes, that sounds like what i should do", "speaker": "usr"}, {"text": "I wish you all the best - I am confident you will do great!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you for your help!", "speaker": "usr"}, {"text": "You are certainly welcome. I'm glad I could help.", "speaker": "sys", "strategy": "Others"}, {"text": "Have a good rest of your evening.", "speaker": "sys", "strategy": "Others"}, {"text": "thank you", "speaker": "usr"}, {"text": "you too", "speaker": "usr"}], "seeker_question1": "emphasis on time rather than content", "seeker_question2": "", "supporter_question1": "I think it was a good conversation and I learned a lot about how to communicate with my grandchildren.", "supporter_question2": "I think it is good as is."} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "ongoing depression", "situation": "Covid 20 is now in situation.This makes me fear.We couldnt predict our future.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "2"}}, "dialog": [{"text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "good", "speaker": "usr"}, {"text": "How about you?", "speaker": "usr"}, {"text": "Is there any idea about covid20", "speaker": "usr"}, {"text": "I am doing well. Thanks for asking. It is really nice outside today.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Recently identified in london", "speaker": "usr"}, {"text": "Hopefully soon cases will be lowered due to the vaccine. How are you feeling about COVID?", "speaker": "sys", "strategy": "Information"}, {"text": "Is that vaccine will help to control the new variant of corona", "speaker": "usr"}, {"text": "I think so. I have my fingers crossed.", "speaker": "sys", "strategy": "Others"}, {"text": "How are you feeling during this pandemic?", "speaker": "sys", "strategy": "Question"}, {"text": "It was very hectic time for me .Initially we were scared to go to even grocery. Afterwards we are trained our self using safety measures.", "speaker": "usr"}, {"text": "I understand. I have also been on edge during these times, one thing I did do is take all the precautions I could to ease my anxiety.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah. That's looking good. Do u have any idea about side effects of the vaccine, Is it safe for kids?", "speaker": "usr"}, {"text": "Are you working in frontline?", "speaker": "usr"}, {"text": "I am unsure at the moment. As the weeks continue I am sure we will hear more about the side effects. How are you coping during these times?", "speaker": "sys", "strategy": "Question"}, {"text": "I am remotely working. I never go outside unnecessarily.", "speaker": "usr"}, {"text": "I am not. Are you? I am very appreciative of those front line workers, I often think about how hard it might be to be in their position.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Definitely.", "speaker": "usr"}, {"text": "One thing I do during my time at home (because we spend so much time at home) is to do yoga. It really helps stabilize my mood and be stress free from the virus. There are several of free Youtube that are amazing!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Sure.I am also practicing now a days.Thanks for your valuable time you spend with me.Bit rexation for me.", "speaker": "usr"}, {"text": "Of course anytime! I wish you the best. On the bright side, everything will hopefully get better soon. Very nice to talk to you as well.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you..", "speaker": "usr"}, {"text": "Thank you! Have a great rest of your day.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "academic pressure", "situation": "I am scared that all of my academic accomplishments will amount to nothing", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "Hello. How are you today?", "speaker": "usr"}, {"text": "I am doing well, thanks for asking! How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Very disturbed", "speaker": "usr"}, {"text": "I'm sorry to hear that. Can you describe what's going on?", "speaker": "sys", "strategy": "Question"}, {"text": "I feel like my university career is a dead end, job-wise. Even though I am a STEM major, I feel like I'm wasting my time putting all this effort into education.", "speaker": "usr"}, {"text": "What is your career, if you don't mind me asking?", "speaker": "sys", "strategy": "Others"}, {"text": "I study civil engineering.", "speaker": "usr"}, {"text": "That sounds like a very difficult major to study. That's a very notable goal!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. Did you ever have to go through a similar kind of experience?", "speaker": "usr"}, {"text": "I have had a similar experience. I am studying to become a certified optician at the moment.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Is there anything in particular that is making you feel this way towards your goal?", "speaker": "sys", "strategy": "Question"}, {"text": "Probably, the fact that my degree does not make me stand out among other applicants. It is an expectation nowadays. And the fact that I am putting so much resources into it, without the guaranteed payoff, makes me extremely nervous.", "speaker": "usr"}, {"text": "It sounds like you're worried a lot about your career's future, if that sounds correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, that's the situation.", "speaker": "usr"}, {"text": "I think that's a completely normal feeling. It shows that you really care about your future and where you're going.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I assume, everyone goes through that to a certain extent.", "speaker": "usr"}, {"text": "It is! How long have you been studying civil engineering?", "speaker": "sys", "strategy": "Question"}, {"text": "It's my junior year. So hopefully I'll graduate next year, unless I have to make a victory lap...", "speaker": "usr"}], "seeker_question1": "i liked everything", "seeker_question2": "no", "supporter_question1": "The sidebar was a bit hard to navigate due to the pop ups.", "supporter_question2": "Reduce the pop ups from the strategy bar"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "NO MOTIVATION", "survey_score": {"seeker": {"initial_emotion_intensity": "2"}, "supporter": {}}, "dialog": [{"text": "I have no motivaton to work anymore", "speaker": "usr"}, {"text": "i mean, i am going to work and working but i find myself doding non work tasks like this more and more", "speaker": "usr"}, {"text": "i dunno i lost interest", "speaker": "usr"}, {"text": "i am really loyal to my boss, hes a vetearn like me and 72.", "speaker": "usr"}, {"text": "so ifeel obligated to stay but...i dunno", "speaker": "usr"}, {"text": "I understand, that is a tough situation to be in.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Burnout is a real emotion.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "have you ever felt that way", "speaker": "usr"}, {"text": "Yes, definitely.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "what was it like", "speaker": "usr"}, {"text": "I worked for a boss who gave me a chance when I was rather unhirable. I worked there for three years, but I was burning out hardcore. She was kind but she paid me much less than a normal professional would in that position, and took advantage of me.", "speaker": "sys", "strategy": "Information"}, {"text": "yup.. i have 3 kids and i am not married. i have no beneftits", "speaker": "usr"}, {"text": "She and her husband ran the business, but I continued to be burdened with extra responsibility, no extra money or benefits. Eventually, the gas station down the hill from us was hiring at a hiring hourly rate than I was receiving from them. I ended up leaving and going back to school.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "i feel i could get my kids health insurance if i swithed jobs", "speaker": "usr"}, {"text": "but i dunno. i feel like i would feel guilty for leaving", "speaker": "usr"}, {"text": "what did you go for school for", "speaker": "usr"}, {"text": "But you have the well-being of three children to worry about. The older gentleman knows how to take care of himself.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Communication and Copmarative religious studies", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "are you still in school", "speaker": "usr"}, {"text": "*comparative", "speaker": "sys", "strategy": "Others"}, {"text": "i just started going back to school for my masters degree", "speaker": "usr"}, {"text": "I'm thinking about going back for my masters but no I am not still in school.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "its tough but i am on the honor role", "speaker": "usr"}, {"text": "you should go b ack to school", "speaker": "usr"}, {"text": "That's excellent. I don't think you should take on this boss's emotions as a reason to stay with a job you're burning out on. I think you should take the small step of looking at what's out there, and maybe having a few interviews. You could try explaining to your boss that you need benefits for the kids. I would be surprised if he did not understand that.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "And if he does not understand that, well, you will know exactly who you work for, and that will be additional impetus to move on.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "with us both being veterans it goes beyond a boss relationship hes like family", "speaker": "usr"}, {"text": "i feel like id be fucking over the whole nation turning my back on another veteran", "speaker": "usr"}, {"text": "Then I would think he would understand even more.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "This seeker was very hard to speak with", "supporter_question2": "The interface for the categorizing responses is hard to navigate."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I've just been feeling tired and sad lately especially with everything that's going on", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Not too good, I've just been feeling really tired lately. I haven't had the energy to do anything no matter how hard I try", "speaker": "usr"}, {"text": "Then when I do manage to do something, I'm just so sad that its hard to find the motivation to put any effort in", "speaker": "usr"}, {"text": "What do you do for a living? Are you stretching yourself too thin?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm a freelance writer so I can choose my own hours. I haven't been going over the top with my hours, I'm definitely doing less now than I did before", "speaker": "usr"}, {"text": "Sometimes I find that when I am doing less I end up being more exhausted.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah, the more I sleep the more I want to sleep. The fact that I don;t have set hours means that I just stay in bed for ages before a deadline", "speaker": "usr"}, {"text": "Have you been spending any time outside or exercising? Science has shown that boost of endorphins you get from sunlight or exercise can help with energy.", "speaker": "sys", "strategy": "Information"}, {"text": "I understand that it is easy to stay in bed all day until you absolutely have to do something.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "No we're back in lockdown here so I've been staying inside unless I need groceries and stuff", "speaker": "usr"}, {"text": "Not having motivation is a tough feeling to overcome. I think a lot of people are suffering with this issue due to todays current affairs.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah I honestly think that's what's affected my mood, it doesn't help that my uncle recently got diagnosed with covid", "speaker": "usr"}, {"text": "Do you think it could help you if you tried to spend some more time outside or exercising?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm just burnt out I think.", "speaker": "usr"}, {"text": "I have stopped exercising so that's something to consider", "speaker": "usr"}, {"text": "Even if you just do something easy like a walk around the block. Or sit in front of a window while the sun floods in on you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah I guess that's something I should consider", "speaker": "usr"}, {"text": "I try to make sure that on sunny days I open all of my blinds. It forces me to get out of bed, and the vitamin D boost from the sunshine helps to keep me motivated.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It sounds like you may be identifying some things that you could change?", "speaker": "sys", "strategy": "Question"}, {"text": "I honestly can't tell the last time I even opened my blinds so I could do that.", "speaker": "usr"}, {"text": "Yeah, you've given me a few ideas", "speaker": "usr"}, {"text": "Thanks for that", "speaker": "usr"}, {"text": "That's great! I am glad to help. I am confident that you can overcome this time.", "speaker": "sys", "strategy": "Others"}, {"text": "Fingers crossed, I'll try those options you've given me though", "speaker": "usr"}, {"text": "Thanks for listening in anyway", "speaker": "usr"}, {"text": "You are very welcome.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No everything went well, the supporter was helpful and quick at responding", "seeker_question2": "Nope, my previous comment was about the loading in time but the connection to a supporter was really quick this time", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "disgust", "problem_type": "problems with friends", "situation": "My friend questioned our friendship when I did not want to hang out with her during COVID. She blocked my number when I expressed how upset I feel about what she said.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hey! How can I help?", "speaker": "sys", "strategy": "Question"}, {"text": "So I don't know if you can see the topic of my problem like I can see on my screen?", "speaker": "usr"}, {"text": "If not I'll explain", "speaker": "usr"}, {"text": "Yes please do", "speaker": "sys", "strategy": "Others"}, {"text": "So I had a long time friend who recently blocked me from everything. The reason was I refused to hang out with her during covid and she questioned our friendship. Something she said was \"It's selfish of me to work rather than spend time with a special friend.\"", "speaker": "usr"}, {"text": "So I got upset and called her out. And in response she blocked me.", "speaker": "usr"}, {"text": "And I'm more upset at myself because I wanted to tell her more about how horrible of a human being she is in general.", "speaker": "usr"}, {"text": "But I cannot because she blocked me on everything.", "speaker": "usr"}, {"text": "Have you explained to her that you NEED to work, and don't be upset with yourself because you did the right thing", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "If your friendship was strong she will surely unblock you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Give her time to cool down", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah I did. And she just got more upset and said I was selfish.", "speaker": "usr"}, {"text": "Like she's the type who would not back down", "speaker": "usr"}, {"text": "and she's lost many friends and romanics partners that way", "speaker": "usr"}, {"text": "So I feel like she's not going to unblock me and get back together.", "speaker": "usr"}, {"text": "I'm just really upset because I want to call her off, not because I lost a friendship.", "speaker": "usr"}, {"text": "Because screw her : ) I put up with her too much.", "speaker": "usr"}, {"text": "You are not the one who is selfish here as you have done the right thing, and she will hopefully see that", "speaker": "sys", "strategy": "Others"}, {"text": "Should I go to her house and personally tell her how I feel?", "speaker": "usr"}, {"text": "If she doesn't then you know she wasn't worth your time in the first place", "speaker": "sys", "strategy": "Others"}, {"text": "And no because this will make her more angry", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "If she is aware of how you feel, she will come back in due time", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I guess I'm the type of person who has to tell people how I feel, otherwise I won't find peace.", "speaker": "usr"}, {"text": "Do you have any other suggestions how I can get passed this?", "speaker": "usr"}, {"text": "But for now, you should find other ways to make peace with yourself, for example, hanging out with other friends and that may take your mind of it", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "and if that isn't an option simply keeping yourself busy may help", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "But I can't really hang out with anyone because of COVID. That's how this whole situation started : )", "speaker": "usr"}, {"text": "Maybe spend more time with work, or keeping yourself occupied with other things", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "And she will come back if she really cared about your relationship in the first place", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, work can keep my mind off all this.", "speaker": "usr"}, {"text": "And that's true.", "speaker": "usr"}, {"text": "Thank you for listening to my ranting.", "speaker": "usr"}, {"text": "Your welcome, there is always someone out there for you :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Aw thank you! You have a good one.", "speaker": "usr"}, {"text": "You too!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I guess when it comes to the supporters, they have to follow certain guidelines which can make them more robotic than human like.", "seeker_question2": "I would like a more emotional conversation.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "i have depression because recently i lost my job", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "2"}}, "dialog": [{"text": "Hi, can I help you today? Would you like to share how you're feeling?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm in depression because recently i lost my job", "speaker": "usr"}, {"text": "I am so sorry to hear that you lost your job. Did you work there for a long time?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes up to five years but my company getting too much lost so they took out lots of employs", "speaker": "usr"}, {"text": "I can understand that being used to a routine and then suddenly losing that can cause a lot of depression and confusing for you. Are you feeling lost?", "speaker": "sys", "strategy": "Others"}, {"text": "i feel very depress", "speaker": "usr"}, {"text": "I am proud of you taking the step to reach out today and share your feelings with me. That takes a lot of strength on your part.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for understand my feelings , do you have any experience like that", "speaker": "usr"}, {"text": "You're welcome and yes I had a similar situation about a year ago. I had worked for the same company for 10 years and they laid me off. I was blindsided and very upset and felt depressed also. I started looking for jobs and found a better one that paid more, so it worked out for the best in the end.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "what you think if apply for new job , i will come out from this depression?", "speaker": "usr"}, {"text": "I understand that you are feeling a deep sadness and a situational depression. I believe that when you takes steps forward and start applying for jobs then you will see a lot of opportunities are out there. Do you have any family that can be supportive to you through this difficult time?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks for support", "speaker": "usr"}, {"text": "You're welcome. Often sometimes local charities will help with putting together a resume and helping find you a job. Maybe you could reach out for assistance in creating a new resume?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "do you have any idea for getting new job?", "speaker": "usr"}, {"text": "I would recommend looking for an local group that help assist creating new resumes. Nonprofits have people who volunteer.", "speaker": "sys", "strategy": "Information"}, {"text": "Thanks for sharing your ideas", "speaker": "usr"}, {"text": "You're welcome, I would also suggest reaching out to your friends and family for support during this challenging time. You are a faithful employee and have a great future ahead.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes they are supporting but its difficult situation", "speaker": "usr"}, {"text": "You can always reach out to me and I can providing you a place to vent and express yourself and the feelings that you are having. Hopefully you feel like a plan to begin apply for new jobs is a start forward.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thank you so much for you support , i fell better", "speaker": "usr"}, {"text": "Thank you for being so strong and reaching out today. Have a great rest of your day.", "speaker": "sys", "strategy": "Information"}, {"text": "thanks", "speaker": "usr"}, {"text": "I would be happy to continue if you have anything else you would like to say and of not kindly use the feature to finishing this session.", "speaker": "sys", "strategy": "Information"}, {"text": "i don't have anything else , please finish", "speaker": "usr"}, {"text": "Thank you, the feature is provided to you and you alone. The button is for you to confirm you have finished and quit the session and would like to continue with your day. However, I am happy to talk as long as you are if you don't want to do that, I am unable to on my end.", "speaker": "sys", "strategy": "Information"}, {"text": "sorry is your side", "speaker": "usr"}, {"text": "Thank you, but it is actually red and located under your blue button feature. Thanks again for your time today.", "speaker": "sys", "strategy": "Others"}, {"text": "yes from your side", "speaker": "usr"}, {"text": "I understand however that is not the case. I do not have the feature that will submit and therefore complete. Please use the red button that saying finish/quit in order to proceed.", "speaker": "sys", "strategy": "Others"}, {"text": "ok", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "job crisis", "situation": "I recently lost my job and I am worried that i will not able to pay my bills. This situation is making me anger.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi, I can't see the upper box that you can see, so what brings you to seek support?", "speaker": "sys", "strategy": "Question"}, {"text": "can you see it now?", "speaker": "usr"}, {"text": "I'm sorry, I cannot. Sadly, the program is bad.", "speaker": "sys", "strategy": "Information"}, {"text": "You will have to restate your concerns.", "speaker": "sys", "strategy": "Others"}, {"text": "I recently lost my job I am very upset about my economic situation", "speaker": "usr"}, {"text": "I'm so sorry. I'm sure that would be very upsetting, and very concerning for your future. That sounds awful!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I am worried that I will not be able to pay my bills, I am looking for a job but because of the pandemic is hard to get one", "speaker": "usr"}, {"text": "any advice", "speaker": "usr"}, {"text": "Okay, so it sounds like you cannot pay the bills, you are looking for a job, and the economic situation is tough right now due to the pandemic. This is your main concern for the conversation, then? To discuss how to secure another job?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes It is my main concern", "speaker": "usr"}, {"text": "Have you consulted with a job center, a life coach, or any other resource such as online websites? These may be useful.", "speaker": "sys", "strategy": "Information"}, {"text": "I have looked on websites. They offer with job consultants but there is a lot of volume of calls with the same problem", "speaker": "usr"}, {"text": "I am sure you will be able to get a new job if you have the commitment. Maybe you can tell me a little more about what type of job you are looking for?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am looking for a customer service type of job where I can work from home if is possible", "speaker": "usr"}, {"text": "Okay, that sounds like a great start. Many jobs have moved to being remote, so I can see that as a great alternative. I know there are many covid tracing jobs by phone that pay well. Have you searched for those on any online websites? Would that interest you?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes I had search I am still waiting for a reply. I really interests me since I have some customer service experience. I hope they call me soon.", "speaker": "usr"}, {"text": "Wow, that is terrific! I know those are in high-demand right now, so I wouldn't be surprised if they did call you back. Your experience will definitely make you more marketable as well.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes , thanks for your help and advice", "speaker": "usr"}, {"text": "Have you had anyone look at your resume to see if improvements could be made while you wait?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes I have someone check my resume and update it .", "speaker": "usr"}, {"text": "Okay, that's great. Today, many resumes are not screened by humans, but by computers, analyzing for key words, first.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes, thanks a lot for your time", "speaker": "usr"}, {"text": "You are welcome. I hope you don't give up, and stay optimistic! It sounds like you have a great start.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "I can't see all of the options for the labels on the side as a support giver. Plus, they are slow, and I use many of the techniques at the same time.", "supporter_question2": "See, above message."} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "Procrastination", "situation": "It started during my childhood, when I was 9 years old, living my father. He had a bad temper and was impatient with me, especially with school. He would raise his voice at me and get physical when I didn't do well in classes. After the age of 10, I ended up living with my mother but I would spend most of my time with my friends because I enjoyed their company more than anything. I started to hate dealing with school because I felt I wouldn't be able to do well in school; I started to get anxiety from dealing with tests and it gotten bad to the point where I couldn't really stay in crowded place as well. Today, I still try my best to tolerate going to college and do my best in classes even when my anxiety comes back.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hello, my name is Carolyn. How are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello, my name is Nicholas. I am feeling a bit tired today, how are you Carolyn?", "speaker": "usr"}, {"text": "I'm a bit tired too to be honest! Is there anything you'd like to talk about today? I'm ready to listen :)", "speaker": "sys", "strategy": "Others"}, {"text": "I have been tired a lot lately, even when I sleep for 8 hours. I am not sure what to really do to help myself gain more energy and recover my sleeping schedule to normal.", "speaker": "usr"}, {"text": "I see. Are you finding it hard to function on not enough sleep? I have experienced that at times as well, and found it quite frustrating!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "How much sleep are you getting now? Do you keep irregular sleep hours, e.g. the time you go to bed and get up?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I had a bad sleeping schedule, when I would go to sleep around 2-3am. I now get around 8 hours of sleep but I feel like it isn't enough still.", "speaker": "usr"}, {"text": "Would this relate to a health problem of not being active or maybe stress?", "speaker": "usr"}, {"text": "I used to be a night owl, going to bed early in the morning. I reset my schedule very gradually. I went to bed 15 minutes earlier, and set an alarm for 8 hours later. I did that for 3 days, then I would ratchet it back another 15 minutes. It was a gradual process and the only way I could fix it.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Are you getting any exercise during the daytime?", "speaker": "sys", "strategy": "Question"}, {"text": "I see, I should set more alarms for myself. I have not put the time to exorcise as I would like to. I was planning on ordering a pair of weighted jump ropes for myself.", "speaker": "usr"}, {"text": "Even a walk may help you sleep...I know it does for me, Jump ropes are a great idea! I was advised it's better to exercise earlier in the day, not too close to bedtime or it can affect sleep.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you have trouble getting to sleep or waking up in the night? Or is it more a case of just not feeling rested after your sleep?", "speaker": "sys", "strategy": "Question"}, {"text": "I mostly work and go to school during the day so there really isn't too much time unless I decide to exorcise early in the morning. By the end of the day, I already feel exhausted from work and most of my motivation to exorcise is gone.", "speaker": "usr"}, {"text": "I sometimes wake up in the middle of the night.", "speaker": "usr"}, {"text": "I see. Sleep problems are very common you certainly aren't alone in this. With some changes I am confidant you can improve your sleep.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have any suggestions other than exorcising to help with sleeping?", "speaker": "usr"}, {"text": "Anything would be taken into consideration if possible.", "speaker": "usr"}, {"text": "I listen to a really good podcast called Tracks to Relax. It's guided meditation that helps me deeply relax before I sleep.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "sometimes I use it in the middle of the night too, if I can't fall back asleep!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you tried meditation before bed?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh wow, I never really thought listening to relaxing music to help go back to sleep. I will try that out tonight! I have never done meditation before bed, mostly during the day.", "speaker": "usr"}, {"text": "Is your room dark? Light blocking curtains can help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Its decently covered and at night it is pretty dark.", "speaker": "usr"}, {"text": "And a small snack of carbs, like a peice of toast or some cereal, before bed can help too. As you can see I have tried many things myself as I too have had sleep issues.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I will try that out as well if listening to relaxing sounds doesn't help. Thank you very much for responding to my questions and needs!", "speaker": "usr"}, {"text": "I certainly know how feeling tired can impact one's life, I have found it frustrating when I have a lot to do and just don't have the energy.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "You are very welcome, it's been a pleasure talking with you :)", "speaker": "sys", "strategy": "Others"}, {"text": "Likewise, Thank you again! I hope you have a wonderful day/evening!", "speaker": "usr"}, {"text": "Take care Nicholas! You as well.", "speaker": "sys", "strategy": "Others"}, {"text": "You too as well Carolyn!", "speaker": "usr"}], "seeker_question1": "My partner was very empathetic. Didn't really ask me about my experiences that I wrote about but was considerate about giving me advices on my current issue.", "seeker_question2": "Have more peer supporters available instead of seek supporters.", "supporter_question1": "I didn't like the time it took to get matched.", "supporter_question2": "I didn't like the time it took to get matched."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "My close friend died because of Covid-19 last month, it bothers me a lot and i constantly feel depression.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Question"}, {"text": "How are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "hi", "speaker": "usr"}, {"text": "feeling little depressed", "speaker": "usr"}, {"text": "I see you're feeling down today. What has you feeling that way?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "my close friend's death makes me feel depressed", "speaker": "usr"}, {"text": "I am so sorry to hear that. I've had someone close to be pass away recently and it can feel unbearable.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "What ways are you trying to cope with losing your friend?", "speaker": "sys", "strategy": "Question"}, {"text": "yeah it dose", "speaker": "usr"}, {"text": "yes it does", "speaker": "usr"}, {"text": "I consequently felt so sad", "speaker": "usr"}, {"text": "and i can't get out from his thoug hts", "speaker": "usr"}, {"text": "What kind of thoughts are you having?", "speaker": "sys", "strategy": "Question"}, {"text": "i have the thoughts like he is still existed with me", "speaker": "usr"}, {"text": "You feel like he's still with you. There are experts that suggest the spirit lives on after death.", "speaker": "sys", "strategy": "Information"}, {"text": "and whenever im trying to sleep, i suddenly wake up in the middle", "speaker": "usr"}, {"text": "i dont know why i am so scared of these things.", "speaker": "usr"}, {"text": "but i became super alert all over the night", "speaker": "usr"}, {"text": "without sleeping", "speaker": "usr"}, {"text": "It sounds like you're afraid of the unknown. That can be be terrifying.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yeah, maybe", "speaker": "usr"}, {"text": "i think that he is sit before me and talk with me", "speaker": "usr"}, {"text": "sometimes laugh at me", "speaker": "usr"}, {"text": "Do you think he talks with you while you're sleeping?", "speaker": "sys", "strategy": "Question"}, {"text": "i don't know, but i am so scared at night being alone in the room, where we share it before he died", "speaker": "usr"}, {"text": "Is there anyway possible, maybe you're dreaming?", "speaker": "sys", "strategy": "Question"}, {"text": "no im not dreaming at all", "speaker": "usr"}, {"text": "i suddenly feel nervous and sweating sometimes", "speaker": "usr"}, {"text": "Do you feel like you're being haunted? Do you think you're friend wants to harm you?", "speaker": "sys", "strategy": "Question"}, {"text": "no i don't think he wants to harm me, rather he try to talk with me", "speaker": "usr"}, {"text": "I see. It may be difficult, but have you tried to put you're fear aside and listen to what he needs to tell you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I see you're deeply bothered by your friends death. I know it would be hard, but possibly try to remember your friend wouldn't hurt you and find what your friend wants to convey to you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yeah i will", "speaker": "usr"}, {"text": "try", "speaker": "usr"}, {"text": "If you're able to receive the message I hope you feel a little more peaceful.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "i like the suggestion of mt partner", "seeker_question2": "it works well.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "shame", "problem_type": "academic pressure", "situation": "I failed my Finals and now I am on academic probation. I am afraid I will be expelled.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello.", "speaker": "usr"}, {"text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm not doing very well unfortunately.", "speaker": "usr"}, {"text": "I failed my college finals, and now I'm up for Academic Probation.", "speaker": "usr"}, {"text": "I am so sorry to hear that, I'd love to understand more about what you are struggling with?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm almost near gradution too.", "speaker": "usr"}, {"text": "Oh no! I am so sorry to hear that. Academic probation does seem very scary. When did you learn you failed your finals?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I learned yesterday. Because of the pandemic the semester is shorter.", "speaker": "usr"}, {"text": "And how long do you have until graduation?", "speaker": "sys", "strategy": "Others"}, {"text": "I should be graduating in June.", "speaker": "usr"}, {"text": "I see. Well it's nice that we matched up! I actually work at a college and now a couple good strategies to get off academic probation, and or avoid it! What is it you are studying?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You're a great resource then! I am majoring in Psychology with a minor in Biology.", "speaker": "usr"}, {"text": "Oh that is awesome! So when do you find out whether or not you are on probation?", "speaker": "sys", "strategy": "Others"}, {"text": "Likely in the next week.", "speaker": "usr"}, {"text": "I registered for my classes for next semester but I think I should drop my minor. \\", "speaker": "usr"}, {"text": "Okay gotcha. Well a couple tips I can offer you: If you do end up on probation, most courses offer a probation workshop you can go through. And if you graduate in June, it should finish in time for you! And I was also going to recommend taking fewer units. As much as it sucks, you can't overwhelm yourself with work. You need to be able to have a healthy and happy life that is separate from school in order to preform your best. Dropping your minor may be what is best for not only your grades, but your mental health", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I also recommend making an educational plan. Although it can seem scary and long to see your goals directly laid out in front of you, it really helps with motivation", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's great advice and likely would be my best option.", "speaker": "usr"}, {"text": "I will definitely do that. I feel better hearing that it's okay to drop my minor. I felt like a failure when I considered it.", "speaker": "usr"}, {"text": "From talking with you so far, I can tell that you are stressed about this. But I want to reassure you that your mental health should always come first. It is the most important thing you can do.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes I am very stressed. I hate taking online courses and this pandemic is wearing me out.", "speaker": "usr"}, {"text": "Plus I have a 2 year old son.", "speaker": "usr"}, {"text": "You are definitely not a failure in the slightest! In fact, I would argue that you are the exact opposite of that. Being able to take such difficult courses in a pandemic, and raise a child shows how strong you are!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you for saying that. It is tough, but I just want to finally finish my Bachelor's and do something positive.", "speaker": "usr"}, {"text": "And you will succeed in that goal. You have the motivation and the care for it, you just need to focus on managing everything at once!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you thought about meeting with an academic advisor and laying out a plan?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes. I had plans to. I am going to go an make an appointment immediately.", "speaker": "usr"}, {"text": "I appreciate your time, encouragement, and support.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "Appearance Anxiety", "situation": "Ive gained some weight after having my kids. I havent been able to lose or go below 150. so nothing fits, or nothing looks good on me anymore. and i feel thats why my boyfriend doesnt compliment me ever or make me feel wanted at all.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I don't know what to do anymore. i feel completely lost.", "speaker": "usr"}, {"text": "Can you talk more about your feelings now?", "speaker": "sys", "strategy": "Question"}, {"text": "Well i just feel ugly all the time. ive changed my eating habits and i just cant seem to lose any weight", "speaker": "usr"}, {"text": "and i know or i feel as if hes just not physically attracted to me anymore and that breaks my heart", "speaker": "usr"}, {"text": "I can completely understand your feelings. I can feel how stressed out you are about your weight.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Did you try doing more exercises and control your diet?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ive tried talking to him about it but he doesnt seem to even listen to me at all.", "speaker": "usr"}, {"text": "i have changed my diet, and take walks with my kids but dont really have a gym membership. and anyone to watch my kids 5 and 3.", "speaker": "usr"}, {"text": "but for some reason i cant get below 150.", "speaker": "usr"}, {"text": "I have experienced similar situation. I talked to a consultant and he gave me some good advice on diet. Did you talk to a professional?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "mind u i was 125 and fit for the 10 years we were together before we had kids", "speaker": "usr"}, {"text": "like a doctor?", "speaker": "usr"}, {"text": "because my other siblings who are very much in our lives are health freaks and fanatics", "speaker": "usr"}, {"text": "I talked to a nutritionist and it really helped. They are professionals who can look into your diet and give suggestions.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "but they dont have kids", "speaker": "usr"}, {"text": "i did get a sensitivity food test that showed me what could possibly be triggering my body", "speaker": "usr"}, {"text": "Can you hire a nanny and free your time?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "that did help me in what i should eliminate", "speaker": "usr"}, {"text": "cant really afford a nanny for 2 kids at the moment", "speaker": "usr"}, {"text": "Were you able to eliminate those foods?", "speaker": "sys", "strategy": "Question"}, {"text": "Some gym provides free day care and you can drop to their day care before you start exercises.", "speaker": "sys", "strategy": "Information"}, {"text": "not all completely but i have been taking a little bit out at a time.", "speaker": "usr"}, {"text": "yeah not around here especially because of the pandemic", "speaker": "usr"}, {"text": "in california things are really expensive here", "speaker": "usr"}, {"text": "Did you consider moving to cheaper locations?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "not really i have family here which i want my kids to be as close as possible i would have to move to another state. but that would take a lot of consideration on both of our parts", "speaker": "usr"}, {"text": "i just dont understand why my bf wont take me serious and actually listen to me when im telling him how i feel", "speaker": "usr"}, {"text": "yes, I can completely understand your situation. Just from chatting with you, I can see how many things are on your plates.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Did you guys seek professional help on relationship?", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "n/a", "seeker_question2": "n/a", "supporter_question1": "NA", "supporter_question2": "NA"} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "I am upset with my best friend over the results of the election. We generally agree not to discuss politics, but the controversy over Biden's win over Trump has us split. I am angry that she keeps bringing it up.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello dear how are you today", "speaker": "sys", "strategy": "Others"}, {"text": "Mostly ok, but I am a bit stressed about politics", "speaker": "usr"}, {"text": "well, at the moment a lot of people seem to be stressed out about politics but on the brighter side, everyone is a winner", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Why do you say that?", "speaker": "usr"}, {"text": "However, talk to me, why are you stressed?", "speaker": "sys", "strategy": "Others"}, {"text": "I say this based on the number of clients that I have had in the past one week.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "My best friend called me yesterday and was kind of gloating about Biden's win over Trump. She knows I supported Trump", "speaker": "usr"}, {"text": "ooh wow, she must have really been pushing your nerves to the core right about the Biden win, right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, and I sort of know that ultimately it doesn't matter but I am mad about it. I'm trying to figure out how to let things go and maintain our friendship. Any advice?", "speaker": "usr"}, {"text": "well look, One thing I have always learnt about people who push others to the core is that they always have that competitive spirit in them to always want to win while hurting others feelings", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "what do you think of that", "speaker": "sys", "strategy": "Question"}, {"text": "She typically is not like this... but I can kind of see that point. Especially considering how upset she was 4 years ago when Trump won", "speaker": "usr"}, {"text": "I get it now. I believe she feels like she has finally gotten what she was yearning for after four years of Trumps administration and now she is elated that her candidate has finally won right?", "speaker": "sys", "strategy": "Others"}, {"text": "That's probably true", "speaker": "usr"}, {"text": "I guess I should just let her have her day?", "speaker": "usr"}, {"text": "well, let me ask you something. You've told me that you have been friends with her for a long time meaning that you understand her inside out right?", "speaker": "sys", "strategy": "Others"}, {"text": "Pretty much... over 25 years actually", "speaker": "usr"}, {"text": "wow that's a long time. How about you letting her know how you really feel about what she is doing to you emotionally. What do you think the outcome might be?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm not sure... our political difference is a recent thing. However, I will try that and see what happens. We've been through a lot together over the years so it's probably not going to end our friendship. Thanks for your advice. I do feel better about things.", "speaker": "usr"}, {"text": "I'm glad you feel better. but just a parting shot. Sometimes when one let's their friends know what is really bothering them makes the friends trust them more given that they are open with them and could tell them what they feel deep inside. That's what true friendship is about. It works wonders", "speaker": "sys", "strategy": "Information"}, {"text": "That's true. Again thank you and I hope the rest of your day goes well. Goodbye.", "speaker": "usr"}, {"text": "You are welcome. Bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no, it was interesting", "seeker_question2": "no", "supporter_question1": "I liked everything about the task, it was interesting", "supporter_question2": "I believe for now it is just fine"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "I broke up with my boyfriend and that really depressed me because we have been together for like a long time. I feel very sad and alone. I actually feel like I can't go on with it.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello! How are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am good, just feeling low.", "speaker": "usr"}, {"text": "I'm so sorry to hear that. Why are you feeling low?", "speaker": "sys", "strategy": "Question"}, {"text": "I just broke up with my boyfriend and the situation is honestly frustrating me.", "speaker": "usr"}, {"text": "Oh, wow that must be so hard. Breaksups are are always really difficult to process.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah, it is really draining and I don't know what to do?", "speaker": "usr"}, {"text": "Have you tried talking about the breakup? Sometimes letting it out really helps.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Not really, I basically have no one to talk.", "speaker": "usr"}, {"text": "THat is so hard. you can talk to me if you want, what was the cause of the breakup?", "speaker": "sys", "strategy": "Question"}, {"text": "We had an argument about money. He thinks I have been spending so much and he wanted me to stop his credit card.", "speaker": "usr"}, {"text": "using**", "speaker": "usr"}, {"text": "Oof that is a tough one. Did you agree?", "speaker": "sys", "strategy": "Question"}, {"text": "I had to but it was not fair.", "speaker": "usr"}, {"text": "That seems very unfair. You can try talking to him about your feelings ina. calm way.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I would try that and see if it can work out. I am afraid it might not.", "speaker": "usr"}, {"text": "What other option can I use?", "speaker": "usr"}, {"text": "Hello?", "speaker": "usr"}, {"text": "sory abut that", "speaker": "sys", "strategy": "Others"}, {"text": "I think you should talk to him logically. Think through all the reasons why you shold be together and how this can be resolved. Like, you won't use his card anymore and you can work on a budget together.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "Okay will do that.", "speaker": "usr"}, {"text": "I think that it.", "speaker": "usr"}, {"text": "Great, i think it will work out for you!! i have faith. I recently went through something similar nad it helped me.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "Anytime. I hope you guys can work it out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I hope we do.", "speaker": "usr"}, {"text": "Havea. good day!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked everything else about the survey.", "seeker_question2": "The survey is as good as it is.", "supporter_question1": "It was great!", "supporter_question2": "No, its good"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "Procrastination", "situation": "I keep putting of my work because I'm afraid i'll fail at it. I just need to process the data, but I don't know why I keep putting it off. I feel angry at myself", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, how's your day?", "speaker": "sys", "strategy": "Question"}, {"text": "Pretty ok but quite frustrating", "speaker": "usr"}, {"text": "How about you?", "speaker": "usr"}, {"text": "What is it you're feeling frustrated about? I am happy to listen.", "speaker": "sys", "strategy": "Question"}, {"text": "I'm frustrated I didn't start my work. It seems like it is straightforward but for some reason I can't seem to start", "speaker": "usr"}, {"text": "Would you like to tell me what sort of work it is? Perhaps I can help.", "speaker": "sys", "strategy": "Others"}, {"text": "I need to analyze some data to get some information out of it.", "speaker": "usr"}, {"text": "Ah that does not sound like my sort of thing. Why is it you're having trouble starting, do you think?", "speaker": "sys", "strategy": "Question"}, {"text": "I am afraid to not be able to get the results i want", "speaker": "usr"}, {"text": "Well, I guess you could say that you won't get any results if you don't try though? :)", "speaker": "sys", "strategy": "Others"}, {"text": "Very true. But the just getting started part gives me anxiety", "speaker": "usr"}, {"text": "Do you think that the anxiety might have another cause - you might have general problems with anxiety?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Hmm, probably. I should probably find ways to help myself. Any tips?", "speaker": "usr"}, {"text": "Well, I have heard of a thing called Mindfulness but I have never tried it myself. It sounds like it might be very effective though", "speaker": "sys", "strategy": "Information"}, {"text": "I see. Will check it out.", "speaker": "usr"}, {"text": "Or you could perhaps try and get some sort of counselling?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "While counseling is probably the best idea, that gives me the most anxiety", "speaker": "usr"}, {"text": "Finding one that I don't have to explain cultural things to is hard", "speaker": "usr"}, {"text": "Yes it can be a vicious circle sometimes. What sort of cultural things do you mean?", "speaker": "sys", "strategy": "Question"}, {"text": "For example, like pressures of being an oldest child in asian household", "speaker": "usr"}, {"text": "Ah, yes I know that that can be very difficult. And yes, I can understand why you'd want to see someone who would understand that particular situation", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I hope that I have been able to help and thank you for confiding in me!", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks for listening!", "speaker": "usr"}, {"text": "Appreciated your suggestions", "speaker": "usr"}, {"text": "I am hear for a while if you want to talk again :D You have to press quit first as I am not able to do so from my end.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "here for a while sorry", "speaker": "sys", "strategy": "Others"}, {"text": "oh, right, haha. thanks I think i'm good though.", "speaker": "usr"}, {"text": "no worries, all the best!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "Hmm, I guess because we're all trying to finish the task as best as we can, it kind of felt a little impersonal", "seeker_question2": "Sometimes the rules were a little confusing", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I am depressed because I broke up with my girlfriend", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "3", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello I am very sad", "speaker": "usr"}, {"text": "I am more depressed than ever", "speaker": "usr"}, {"text": "Would you care to elaborate about what you're feeling sad about?", "speaker": "sys", "strategy": "Question"}, {"text": "I recently broke up with my girlfriend", "speaker": "usr"}, {"text": "I am sorry to hear that, that sounds difficult.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "its been very hard on me", "speaker": "usr"}, {"text": "I've spent the last few years wit her", "speaker": "usr"}, {"text": "How have you been coping?", "speaker": "sys", "strategy": "Question"}, {"text": "That can be really hard, have you been able to talk to anyone about it?", "speaker": "sys", "strategy": "Question"}, {"text": "i've been trying to talk to family", "speaker": "usr"}, {"text": "mainly my mom", "speaker": "usr"}, {"text": "and brother", "speaker": "usr"}, {"text": "Do you find that to be helpful?", "speaker": "sys", "strategy": "Question"}, {"text": "yes", "speaker": "usr"}, {"text": "family is always there for me", "speaker": "usr"}, {"text": "its only hard because I've been with my gf for so long", "speaker": "usr"}, {"text": "and we've spent so much time during quarantine together", "speaker": "usr"}, {"text": "That's good, it's great to have a good support system.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I can imagine that's difficult, that would be a lot of close time together.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you been able to socialize with friends or colleagues?", "speaker": "sys", "strategy": "Question"}, {"text": "i try to keep my personal life away from my coworkers", "speaker": "usr"}, {"text": "i've talked to a few friends", "speaker": "usr"}, {"text": "i'm actually going out tonight to meet some up for happy hour", "speaker": "usr"}, {"text": "That's understandable about the coworkers. Going out sounds like would be beneficial, just to at least spend some time with people who care about you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yea its going to take my mind off of things", "speaker": "usr"}, {"text": "Have you been able to engage in any other activities that help you cope/take your mid=nd off things?", "speaker": "sys", "strategy": "Question"}, {"text": "i've gone for long runs and swims", "speaker": "usr"}, {"text": "well i'm going to go get ready", "speaker": "usr"}, {"text": "thank you for all your time and advice", "speaker": "usr"}, {"text": "Is there anything else I can help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "if you were in my shoes, what would you do if you broke up with a serious gf/bf", "speaker": "usr"}, {"text": "I would lean on my friends, family, and others for support such as a therapist (they're good for unbiased talking), I would also focus on hobbies and things that make me feel better. Most importantly be kind to yourself and allow your self to grieve.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thats great advice", "speaker": "usr"}, {"text": "how long should i wait before i move onto the next potential girlfriend?", "speaker": "usr"}, {"text": "That would be up to you, there's no timeline it's when you feel most comforable", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thats true", "speaker": "usr"}, {"text": "i am getting old", "speaker": "usr"}, {"text": "There's no timeline on being able to date", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yea, my brother and sister whom are both younger than me , are already married with kids", "speaker": "usr"}, {"text": "i feel bad because I'm the oldest one and without a family", "speaker": "usr"}, {"text": "Everyone has their own timeline, some of my friends have married in their late 40s and older", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yea, thats what my family is telling me", "speaker": "usr"}, {"text": "to not rush into thigns", "speaker": "usr"}, {"text": "You have to do what's right for you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "well tahnk you for your time.", "speaker": "usr"}, {"text": "take care.", "speaker": "usr"}, {"text": "Have a good time with your friends.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "They offered great advice like a real person", "seeker_question2": "NA", "supporter_question1": "no", "supporter_question2": "no, was fine"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "academic pressure", "situation": "I'm in depression because my exam is near and i can't finish my studies", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "hello how are you ?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm in depression because my exam is near and I can't finsh my studies.", "speaker": "usr"}, {"text": "can i ask you ,why you can't finish", "speaker": "sys", "strategy": "Question"}, {"text": "It is because i'm very behind in my work.", "speaker": "usr"}, {"text": "try to catch up with your studies give more time then you feel better", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "How am I going to catch up on my work?", "speaker": "usr"}, {"text": "i think you need to be confident about your studies then you fell better", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "How can I be confident?", "speaker": "usr"}, {"text": "i think you need to take more online classes those can help you", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Ok I will try to get in an online class if I can.", "speaker": "usr"}, {"text": "because same think happen with me and i took online classes those help me a lot", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "*thing", "speaker": "sys", "strategy": "Others"}, {"text": "Ok how much time do you spend on online classes?", "speaker": "usr"}, {"text": "i spend like 3 hours a day on online class", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thanks for the idea do you have any more tips?", "speaker": "usr"}, {"text": "i think you need to take help from your family or friend those who know all about your studies", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for helping me I might pass the exam after all.", "speaker": "usr"}, {"text": "your welcome , thanks for sharing your problem", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Your welcome!", "speaker": "usr"}, {"text": "any time", "speaker": "sys", "strategy": "Others"}, {"text": "Bye!", "speaker": "usr"}, {"text": "good to talk with you ,bye", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "academic pressure", "situation": "I am very scared about next college semester it is frightening", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi there, how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I would like some help with the problem I am facing", "speaker": "usr"}, {"text": "OK, sure. Can you tell me what the problem is? I'll do my best to help.", "speaker": "sys", "strategy": "Question"}, {"text": "Well I am going into my next college semester next month, and I am very frightened about a calculus class I have to take. It's an honors course and I am very worried that I will not do well", "speaker": "usr"}, {"text": "I can understand that. It must be an important exam for you. Do you enjoy calculus?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I'm terrible at anything with numbers, myself!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I don't remember, I took an easy calculus course in high school but that was a couple years ago. I only got a B there, so I'm worried about taking an honors one. I have to take it for my degree goal", "speaker": "usr"}, {"text": "A B is a great result!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Are there any revision courses that you can access to help refresh your skills?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I don't think so, the campus is closed due to the pandemic. There are a few online tutors but they are almost always busy", "speaker": "usr"}, {"text": "This pandemic has really made it difficult to get anything done hasn't it.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you know of anyone else who is looking to take the course that you got revise together with?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I always find it easier to work through things like this with someone else.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes the pandemic has affected many of my friends and their families, very difficult these times are.", "speaker": "usr"}, {"text": "No, none of my friends are taking the class/ none of them have ever taken calculus", "speaker": "usr"}, {"text": "There seem to be some really good online courses out there. It might be worth sending out enquiries to a number of tutors, asking them to get in touch as soon as they are free, and in the meantime working through something online to help build up your confidence?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That sounds like some good advice to me", "speaker": "usr"}, {"text": "Maybe I'll try working on it for my confidence like you said", "speaker": "usr"}, {"text": "I bet once you get into it again it will all come back to you. Sometimes getting started is the hardest part.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think you're right!", "speaker": "usr"}, {"text": "Do you believe in me? That I will pass well?", "speaker": "usr"}, {"text": "I think that if you got a B once, you can do it again, and if you really want it, which you clearly do, you can do anything! Aim for an A, you can do it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you very much you've been very helpful", "speaker": "usr"}, {"text": "God bless you have a good day", "speaker": "usr"}, {"text": "And you too, good luck!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "It was good", "seeker_question2": "Have a mute button because the message sounds are very loud", "supporter_question1": "No", "supporter_question2": "Sometimes I felt that I used more than one strategy in a single message but could only select one from the list. I started to send multiple messages instead."} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "finals are this week and i'm freaking out", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "finals are this week and i'm freaking out!", "speaker": "usr"}, {"text": "hello", "speaker": "usr"}, {"text": "That must be so stressful!! Have you started studying?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I've been studying for weeks now. But some of my professors give the oddest quizzes that seem to not match anything we've worked on! (2)", "speaker": "usr"}, {"text": "I remember when i was in school, finals were always so stressful. I used to make sure that i took breaks, it really helped me keep my head on straight.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yeah, I can do that at times. But I also work part-time while I'm in school. I guess I should have planned ahead and taken this week off. (3)", "speaker": "usr"}, {"text": "You can even find time to relax without taking a lot of time off, do you have any exercise you like doing?", "speaker": "sys", "strategy": "Question"}, {"text": "not really. I had Covid last month and my dr told me not to do anything more than walking for 3 months while my lungs and body recover. So that's hard (4)", "speaker": "usr"}, {"text": "Oh wow, i'm so sorry to hear that! How are you feeling now?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm ok. But extremely tired. The dr said the fatigue could take months to go away. So it's a struggle with work and school. (5)", "speaker": "usr"}, {"text": "Have you tried meditating or mindfulness? When i broke my leg and couldn't exercise, it really helped me relax.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm sure! I'm very impressed that you are still wroking and in school despite being sick. You should feel proud of yourself", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have not. I pray a lot and that does help. Honestly it's the only relief I've gotten lately. I have three more finals and a paper due by Friday.", "speaker": "usr"}, {"text": "Praying is helpful! Mindfulness goes very hand in hand with it, if you look online, there are tons of free midnfulness classes and guides. I think it could really help you especially before a test.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I will look into it. I had to go back to work before I was ready because I was out for 3 weeks with Covid. And school is mostly all online so at least I don't have to go in (7)", "speaker": "usr"}, {"text": "That's really hard but i'm happy that you can stay home at least. HAve you been able to sleep and rest?", "speaker": "sys", "strategy": "Question"}, {"text": "yes my parents are making sure of that! I'm lucky to have them. I just need to calm down about this - it is what it is.(8)", "speaker": "usr"}, {"text": "That's great! Family is the best medicine for being sick and stressed.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That is very true! I would have been so scared had my mom not been here when I had covid.(9)", "speaker": "usr"}, {"text": "Do you get to talk to your parents often?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I still live at home :) So pretty much every day! If I can just get through this week I'll be able to rest a lot better I think. (10)", "speaker": "usr"}, {"text": "That's lucky! You;ll be great. Just be positive and study as best as you can. Since you've already been studying, you'll do great!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks so much!", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "not really", "supporter_question1": "The task was great way to help someone", "supporter_question2": "No"} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I had five finals to complete and there wasn't much time to study for them. So, I was afraid I'd fail all of them.", "survey_score": {"seeker": {"initial_emotion_intensity": "3"}, "supporter": {}}, "dialog": [{"text": "How are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm doing pretty good.", "speaker": "usr"}, {"text": "I'm glad to hear you're doing well in these trying times.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yah they are very difficult.", "speaker": "usr"}, {"text": "How have you been managing everything?", "speaker": "sys", "strategy": "Question"}, {"text": "Fine I've been pretty much just trying to go out as little as possible and stay safe.", "speaker": "usr"}, {"text": "Same here, it's a tough time to do that after doing it so long. Especially with the holidays coming up.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes I would have to agree.", "speaker": "usr"}, {"text": "Are you in close proximity to your family?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah I'm staying with them for the holidays and then going back home in January.", "speaker": "usr"}, {"text": "I imagine that can create some stress?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "No not really it's all good over here.", "speaker": "usr"}, {"text": "Well I'm glad to hear it, sounds like you've been managing pretty well then.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes because I am on winter break now.", "speaker": "usr"}, {"text": "I assume that means you're in college then? So the stress of finals is over now?", "speaker": "sys", "strategy": "Information"}, {"text": "Yes I am. And yeah I just finished finals.", "speaker": "usr"}, {"text": "That's good, I hope they went well for you.", "speaker": "sys", "strategy": "Others"}, {"text": "They did. Some were hard, but at least they're over now.", "speaker": "usr"}, {"text": "Yes, now you can relax and spend time with your family without the added stress.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, exactly.", "speaker": "usr"}, {"text": "Well I hope you and your family enjoy the holidays and stay safe.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you, you too.", "speaker": "usr"}, {"text": "Thanks so much!", "speaker": "sys", "strategy": "Others"}, {"text": "Are you with family?", "speaker": "usr"}, {"text": "Yes, just my immediate family.", "speaker": "sys", "strategy": "Others"}, {"text": "Oh that's good. Staying safe.", "speaker": "usr"}, {"text": "Absolutely, the best thing we can do right now. Even though it's kind of a bummer.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah, hopefully things will go back to normal soon.", "speaker": "usr"}, {"text": "I hope so too, this has been such a crazy year.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I agree.", "speaker": "usr"}], "seeker_question1": "No, but my partner didn't really help me with what I talked about.", "seeker_question2": "No, it was good.", "supporter_question1": "My partner did not seem to need support so it was more just idle chit chat versus defining a problem.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I lost my 9 -5 job last week, and it makes me feel anxious and fearful, because the pandemic is a serious tough time, and losing a ob in this period is scary", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there, is there anything I can help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "hello, thanks for reaching out to me", "speaker": "usr"}, {"text": "You're most welcome! How are things in your life right now?", "speaker": "sys", "strategy": "Question"}, {"text": "not so good", "speaker": "usr"}, {"text": "Is there anything specific that is making you feel bad?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, i lost my 9 - 5 job last week, and considering the pandemic, it makes me anxious and scared", "speaker": "usr"}, {"text": "Wow that is not good at all. Do you have any savings that you can fall back on in the short term?", "speaker": "sys", "strategy": "Others"}, {"text": "Yes i have some savings , but it is not much", "speaker": "usr"}, {"text": "I believe that there are some government assistance programmes for people who have been made unemployed as a result of the pandemic.", "speaker": "sys", "strategy": "Information"}, {"text": "okay great! do you know how i an access it?", "speaker": "usr"}, {"text": "I am not totally sure but you could try asking your local Citizen's Advice Bureau and they should be able to help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Alright, no problem, also because of the job loss i have been having insomnia and anxiety problems", "speaker": "usr"}, {"text": "I hear you, I have been suffering badly from them the last year too. Have you seen anyone about it?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Talked to few friends about it, but their advices does not help", "speaker": "usr"}, {"text": "Have you considered seeing someone professional? You might be able to get that free too given your circumstances", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i have not seen any professional, do you think that will help?", "speaker": "usr"}, {"text": "Yes I think it should. They might be able to give you advice about your finances too.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Okay great. but have you ever lost a job or know a friend that lost one", "speaker": "usr"}, {"text": "I have yes but I was fortunate enough that I was able to get a new one very quickly. I know that there is much more competition for jobs during this time though", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "okay that is very good for you, i am happy for you.", "speaker": "usr"}, {"text": "Have you started looking for a new job?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes i have, i have submitted my CV to different companies, i am expecting that they call for interview", "speaker": "usr"}, {"text": "Well that sounds very promising. I hope that you are successful.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you so much for that assurance, i really needed it It means a lot", "speaker": "usr"}, {"text": "You're most welcome and I wish you all the best in the future.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you very much, i wholeheartedly appreciate!", "speaker": "usr"}, {"text": ":) You need to quit from your end and take the survey - I can't do it my end", "speaker": "sys", "strategy": "Others"}, {"text": "Okay i will do it right away. Have a GREAT Day!", "speaker": "usr"}, {"text": "You too!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Just press quit and fill out the survey :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "Nothing, the task was perfect!", "seeker_question2": "The website is okay, the interface is superb too.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "Coronavirus is making me very panicked about leaving the house and I'm almost scared to do anything these days.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there! How may I support you today?", "speaker": "sys", "strategy": "Others"}, {"text": "I have an issue in that coronavirus and all the news is giving me a lot of anxiety. I really don't want to leave the house and start to panic at the thought.", "speaker": "usr"}, {"text": "I totally understand. The pandemic is once in a lifetime event and it has turned all our lives upside down.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I hope you are aware about the potential vaccines with great success rate announced my major pharma companies.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes. I watch the news and it's everywhere these days. There seems no end to it.", "speaker": "usr"}, {"text": "Yes, there seems to be some credibility to the claim - the effectiveness of the vaccine. So I would say even though it seems a lot difficult, there is some hope early next year.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What of his vaccine doesn't work. Even the thought of leaving the house still feels me with worry and I start to feel panicked. It's like my mental Outlook has completely changed.", "speaker": "usr"}, {"text": "I understand your concern. In fact, a lot of people have questioned the effectiveness given how fast it was developed. Are you anxious because you have to provide for your family besides yourself?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "In fact I have been on sick leave from work since it started. My partner is understanding to a point but yes, I'll need to provide once this is all over. I'm starting to think I'll be scared of leaving the house, even when Covid gets managed and we gather back to 'normal'", "speaker": "usr"}, {"text": "I too, have been working from home for the past 9 months. And I am the sole provider for my family. So I understand how frustrating this can be.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "it's great that you can relate. how are you managing those frustrations?", "speaker": "usr"}, {"text": "The key, however, is our mindset and how we approach the problem. If you are afraid about going our during peak hours, you can step outside during non-peak hours. This is just an example. Everybody's situations and preferences vary.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am frustrated, but I cannot cultivate inaction. Because I have mouths to feed. So I have developed a mindset to tackle the problem by taking all the precautions I possible can.", "speaker": "sys", "strategy": "Information"}, {"text": "so you mean maybe leave the house when it's really quiet to begin with? then slowly build on that over time. isn't this called exposure therapy. I think I have read about this", "speaker": "usr"}, {"text": "In essence, I know the factors under my control, and I try to control them and work them in my favour. I make it a point not to worry too much about factors outside my control.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I suppose it makes no sense to worry about things you can't control. I think from my perspective that's exactly the problem, not having control. I don't know why this has affected me so much?", "speaker": "usr"}, {"text": "Because it's a new situation to most of the world's population! People take time to adjust.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "You take care of factors under your control - wearing a mask , social distancing when outside and washing/sanitizing hands whenever you can.", "speaker": "sys", "strategy": "Information"}, {"text": "Try not to pay too much attention to factors OUTSIDE your control - how many people are there and if social distancing is followed to the letter by OTHERS", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes I know about all the guidance and it would help to follow this. I see my friends dealing with it just fine. I wonder what is making it so hard for me? perhaps I'm overthinking it and just worrying about it excessively.", "speaker": "usr"}, {"text": "Ya, that might be the root cause. Talk with your partner and try going out when you and them feel it is safe to do so. Start cautiously, then slowly return to your \"normal\" outdoor times.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It can be intimidating at first, but if you don't try, you may never be able to overcome the anxiety or fear.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yeah I think I really need to give that go. if that doesn't work maybe there are some support groups out there?", "speaker": "usr"}, {"text": "I am sure there are, but make sure those groups are social distancing as well. We are all in this together and we can definitely overcome it :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "So true! also I think I need to stop watching the news and obsessing about this", "speaker": "usr"}, {"text": "Yes. You can distract yourself with music or comedy shows. Or a long lost hobby. After all, one good thing about COVID is, it has put more time on our plates.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "the one thing I do have is time. Thanks for talking through this with me.", "speaker": "usr"}, {"text": "It was nice chatting with you as well. Take care and stay safe", "speaker": "sys", "strategy": "Others"}, {"text": "you too take care.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "ongoing depression", "situation": "My beautiful Daughter is married to a man that does not treat her well. Gas-lights her continiually. This has rubbed off on their 5 year old daughter.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, My name is DJ, Thank you for your time. How are you?", "speaker": "usr"}, {"text": "Hi, I'm Vicky! I'm doing pretty well :) How can I help you through your issues today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm glad to hear that you are doing well. As far as the issue, I'm not sure how you can other than listening and encouraging.", "speaker": "usr"}, {"text": "No problem! I would love to be a listening ear for you to talk about it and work through anything stuck in your mind.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, she is visiting for a couple of days. It is great to see her and our Grand-baby.", "speaker": "usr"}, {"text": "He had to work so he's not here. He's a great guy to everyone else. But not to her. We can see how their relationship has decreased and the little one is copying his poor behavious", "speaker": "usr"}, {"text": "omgsh I'm so sorry to hear that. Is this your daughter's partner? I've been in an emotionally abusive relationship before and know how difficult it can be", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It is good for her to be here with us. She can talk with her Mother and pray together.", "speaker": "usr"}, {"text": "Yes, this is her husband.", "speaker": "usr"}, {"text": "I'm sorry to hear you went through the emotional abuse.", "speaker": "usr"}, {"text": "It is rough. I've got to be careful not to react to him.", "speaker": "usr"}, {"text": "From my personal experience, I can say that your support really means everything to her. She may not want to admit the truth to herself, but with your support, I believe she can find the strength to get out of the relatioship", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, she does know what is going on between them and how it is impacting the little one.", "speaker": "usr"}, {"text": "And, I am thankful she trusts us with what is going on. They both need support and strength.", "speaker": "usr"}, {"text": "Yes I completely understand. It's a very delicate situation. I've read multiple times that it takes an average of 7 times to leave an abusive relationship (even though I think I tried even more times than that). She will hopefully one day gather the courage to realize she doesn't deserve to be treated badly", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You are amazing for being her support!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, she has a good support system with her Mon and a couple very close friends.", "speaker": "usr"}, {"text": "It;s one day at a time, listening and being available.", "speaker": "usr"}, {"text": "That's seriously great to hear! I don't know what the exact situation is but I do know that she needs all the love she can get", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That is for sure. She will talk things through with her Mother, they have always been close and I help when needed.", "speaker": "usr"}, {"text": "I'm thanksful she leans on on us. The little one loves coming for a visit.", "speaker": "usr"}, {"text": "that's all you can do for now until the day that she will be able to take steps to leave the bad situation", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I hope that this will be a productive visit from them. At the very least, they'll be able to see what real love looks like from you guys :)", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah, Thank you. I've got some ideas chatting with you.", "speaker": "usr"}, {"text": "Vicky, Thank you. Have a Merry \"Safe and fun\" Christmas. Thanks for listening.", "speaker": "usr"}, {"text": "I'm so happy to hear that. I would love to help anyone I can to get out of an abusive relationship because it was the darkest period of my whole life. I wish you the best of luck and Merry Christmas!", "speaker": "sys", "strategy": "Others"}, {"text": "I think you have to end the conversation on your end.", "speaker": "sys", "strategy": "Others"}, {"text": "Talking, listening, praying and making good memories. Recipe for love.", "speaker": "usr"}, {"text": "<3 agreed. Unconditional support is everything.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "This was very positive. Yet, to be with someone, or talking one the phone or Facetime would be a great benefit.", "seeker_question2": "No, this is a great idea. People need to be safe and anonymous.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "My boyfriend broke up with me and he had control of all our expenses and now im broke and dont have a place to stay so I feel really depressed", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Im not doing very good", "speaker": "usr"}, {"text": "I'm so sorry to hear that, but I would love to help. What is going on?", "speaker": "sys", "strategy": "Question"}, {"text": "My boyfriend broke up with me because we kept fighting and now I have no money and no place to stay", "speaker": "usr"}, {"text": "I am so sorry to hear that. breakups are definitely hard to go through, especially in the times we are in right now.", "speaker": "sys", "strategy": "Others"}, {"text": "How long were you guys together? And you were living together?", "speaker": "sys", "strategy": "Question"}, {"text": "We were together for almost 5 years and we were living together he had all the money in his name and I have nothing now", "speaker": "usr"}, {"text": "Oh I see that was a very long relationship! I actually just got out of a 3 1/2 year one myself, so I understand how hard it is. Are you still currently staying with him until you find your own place? Or are you staying somewhere else?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I am currently trying to find a way to get to my mom who lives about 150 miles away. Im staying with my friend for now but she said I can only stay for 2 more days", "speaker": "usr"}, {"text": "Yeah break ups are the worst", "speaker": "usr"}, {"text": "I'm glad to hear that you are with a friend right now during this hard time, and that you have a place to go! But I see the struggle is finding a way to get there.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah she is a good friend im happy that I can stay with her for the time being its just stressful trying to get to my mom", "speaker": "usr"}, {"text": "If you are struggling on finding a way back to your moms house, it might be a good idea to loan or borrow some money from either friends or family, or open a credit card just for the time being. Then once you get back to your mom's, you can start focusing on yourself and get yourself back on your feet! IT's important to not overwhelm yourself right now, so focus on one thing at a time", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah I definitely agree. I am waiting to hear back from capitalone about getting approved for a credit card and my friend said she can loan me 70$ but the bus ticket to my mom is 150$ so I'm almost to my goal I'm working on it though.", "speaker": "usr"}, {"text": "It does make me feel better to talk about it though and lay it all out it makes it easier to figure my stuff out", "speaker": "usr"}, {"text": "That is great to hear! I know that you are probably also hurting from the breakup itself too, but I'm glad to hear that you are focusing on getting yourself to a safe place first. It's going to take a long time to fully heal again, but as long as you make sure you are stable, you will be able to get through this", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "It also sounds like you know what you need to do, and you aren't letting yourself forget what is important. That is wonderful", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah thanks I appreciate that. I feel a lot better I hope you have an awesome day!", "speaker": "usr"}, {"text": "I do understand what I need to do for sure", "speaker": "usr"}, {"text": "It was just overwhelming thinking about everything and talking it and listing it out makes me feel better for sure", "speaker": "usr"}, {"text": "Yeah that's great. I have confidence that you will get over this bump in your life, and good things will come to you. Keep focusing on what you need to do! You are doing great!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "The person I was speaking to seemed like they were just trying to fulfill the time limit and didn't really want to do the task, but that is alright!", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "Not sure if I should go back to school during covid. IT would be remote so physically there is no danger.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi", "speaker": "usr"}, {"text": "Not sure if I should return to school during covid", "speaker": "usr"}, {"text": "your school doesn't offer remote learning?", "speaker": "sys", "strategy": "Question"}, {"text": "It does, but typically we have study groups in person which I find very helpful", "speaker": "usr"}, {"text": "you can still do that online instead of in person", "speaker": "sys", "strategy": "Others"}, {"text": "My am anxious I will do poorly with out the study groups", "speaker": "usr"}, {"text": "I understand how you may feel that way, it's easy to feel anxious when something you do so frequently gets taken away", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "The school is expensive and I dont want to have to redo a class if I am not passing. I ended up stopping school last time because Covid started, but its been almost a year, and I feel that I will never finish if I dont go back during spring semester.", "speaker": "usr"}, {"text": "Your worry is very understandable, have you talked to your professors about that to see what they can help?", "speaker": "sys", "strategy": "Question"}, {"text": "I have not because I am not currently enrolled. I have talked to admissions who said I can wait or restart when ever I wish.", "speaker": "usr"}, {"text": "that sounds great. I find that your mindset is very important, you can only finish great if you feel at ease. Why don't you just wait and study on your own first, and officially start when you feel reassured?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "My only concern on waiting is how long do I wait? It does not seem like COVID is going away any time soon. In fact the number of cases in California where I live are rising substancially. I cant advance in my career if I dont get a degree, so its such a double edged sword!", "speaker": "usr"}, {"text": "How about create an online study group with your friends if you need to get a degree in time. Either Zoom or Skype is user friendly", "speaker": "sys", "strategy": "Others"}, {"text": "Dont you have to pay for those?", "speaker": "usr"}, {"text": "Oh no, you don't even have to install Zoom. I have been in a lot of Zoom conference where I simply access through the link they give me", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "well that sounds reassuring.", "speaker": "usr"}, {"text": "yeah, so don't be too pessimistic. There are always solutions. Other than group study, are there any reasons you worry about school?", "speaker": "sys", "strategy": "Question"}, {"text": "Well money of course, but thats what financial aid is for. My biggest worry was how to collaborate and study in a world where we cant get together", "speaker": "usr"}, {"text": "if you prefer to be able to discuss in person, how about do an in person meeting at the park or open space? That way you can keep your distance", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks for your input, it gives me a different perspective to think about, and would present some options I hadnt thought about.", "speaker": "usr"}, {"text": "you have a good night, i appreciate the advise.", "speaker": "usr"}, {"text": "No problems, I'm glad I could be some help", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": ".It was pretty good. No delay, I liked the part where it says the other person is \"inputing\" makes you feel like the person is responding.", "seeker_question2": "The time to be matched was very long. i waited nearly 10 minutes", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "My husband and I are having a very difficult tine both working remotely during the corona virus and having two kids with us all day who are learning online. We are being interrupted daily and they tend to come to my office more-so than my husbands. He seems to think I can deal with this better and more efficiently but my work is just as important as his. We both make about the same income.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there! My name is Rob, how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm sad today Rob.", "speaker": "usr"}, {"text": "I'm sorry to hear that, when did you start feeling this way?", "speaker": "sys", "strategy": "Question"}, {"text": "Probably about 3 months ago.", "speaker": "usr"}, {"text": "Did something happen to trigger this for you? Or did it just kind of start without an explanation?", "speaker": "sys", "strategy": "Question"}, {"text": "My kids started online learning in their respective rooms during the day. One day they both came running to me after about 3 days of school asking me for various things that kids do. They were only coming to me and my husband sort of participated in the beginning but now he is falling back the last few months and it has taken a toll on our relationship.", "speaker": "usr"}, {"text": "Correct me if I'm wron g, your children are now online learning, and you are feeling defeated because your husband is pulling away and not providing you the support you need?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thi s very correct!", "speaker": "usr"}, {"text": "That would be very hard, especially with the way the world is right now. I want you to know your feelings are valid, and I'm sure you are trying your best.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you tried talking to your husband about your feelings, and how it is affecting your day today life?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am but our relationship is in jeopardy and we are arguing more than ever.", "speaker": "usr"}, {"text": "Yes, but he seemingly will not compromise.", "speaker": "usr"}, {"text": "He tried to suggest a half and half deal or this time im here for them and this time he is. He is not holding up to his promises.", "speaker": "usr"}, {"text": "That makes it hard when you have already tried to take the steps to help you improve the situation. If I may offer a suggestion, perhaps you should approach him, and advise him you are not interested in arguing since that won't improve the situation, but be up-front and honest about how this is making you feel, and how his lack of support will ultimately harm the whole family. And also maybe ask him if there is anything going on with him to find out why his support to you, and the children has changed.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "This is good advice. I am also not helping because I am arguing back at him. Something may well have changed within him I do not know about.", "speaker": "usr"}, {"text": "I will definitely do this!", "speaker": "usr"}, {"text": "You have been very helpful and thank you!", "speaker": "usr"}, {"text": "Sometimes when someone is stressed, their behaviour can change suddenly, if he is able to vent to you if there are any issues it could help!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Great! Very useful and thanks again!", "speaker": "usr"}, {"text": "I really hope the situation improves for you, and just remember it is ok to feel sad some days, and don't be too hard on yourself. I wish you all the best!", "speaker": "sys", "strategy": "Others"}, {"text": "Your great at this:)", "speaker": "usr"}, {"text": "Thank you so much! I appreciate the feedback!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No it was actually very useful and detailed.", "seeker_question2": "nope", "supporter_question1": "It felt good to help", "supporter_question2": "Nope!"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I have no job", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I am sad", "speaker": "usr"}, {"text": "I am really sorry to hear that. Is there anything you'd like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "I am really embarased that I am now getting food from food banks", "speaker": "usr"}, {"text": "I see .. so you feel that you are not able to support yourself or your family and this makes you ashamed?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes, and the looks that people give me now hurt", "speaker": "usr"}, {"text": "I know how you feel, I have been forced to use food banks during the pandemic too. You should not feel ashamed!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "thank you, but it seems like a slow slippery slope if I am not careful", "speaker": "usr"}, {"text": "What is your employment situation at the moment? Do you work in an essential worker capacity?", "speaker": "sys", "strategy": "Question"}, {"text": "I have no job thus no money for food", "speaker": "usr"}, {"text": "I am very sorry. Have you visited any other agencies that might be able to offer some form of help? There are several", "speaker": "sys", "strategy": "Information"}, {"text": "really can you list some other resourcs", "speaker": "usr"}, {"text": "Well there is the Citizen's Advice Bureau. They have helped me a couple of times when I was at a low point.", "speaker": "sys", "strategy": "Information"}, {"text": "thanks anything else", "speaker": "usr"}, {"text": "They will be able to give you a list of other places that can help. I suggest you book an appointment with them tomorrow.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ok thank you I kind of feel better", "speaker": "usr"}, {"text": "Do you have people in your life who are being supportive? A partner, friends?", "speaker": "sys", "strategy": "Question"}, {"text": "I have no one so it is nice to connect with someone thanks", "speaker": "usr"}, {"text": "I know it's hard but do try to remember that there are lots of other people in the same situation. It's a very difficult time for the whole world.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes you are very understanding", "speaker": "usr"}, {"text": "Are you trying to find work right now?", "speaker": "sys", "strategy": "Question"}, {"text": "I am but every is in lockdown so it is hard", "speaker": "usr"}, {"text": "would you be prepared to lower your expectations and perhaps take a different kind of work than you used to?", "speaker": "sys", "strategy": "Question"}, {"text": "I am at the lowest expectation level already.", "speaker": "usr"}, {"text": "Well on the plus side then the only way you can go is up :)", "speaker": "sys", "strategy": "Others"}, {"text": "that's the best way to think thanks", "speaker": "usr"}, {"text": "Let's hope that next year will bring better times for all of us.", "speaker": "sys", "strategy": "Others"}, {"text": "stay safe", "speaker": "usr"}, {"text": "agreed have a good day.", "speaker": "usr"}, {"text": "And you too thanks for talking!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "I don't have enough money to buy my kids christmas gifts.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there", "speaker": "sys", "strategy": "Others"}, {"text": "Hi", "speaker": "usr"}, {"text": "How are things going?", "speaker": "sys", "strategy": "Question"}, {"text": "Not good. I'm depressed.", "speaker": "usr"}, {"text": "Is there anything in particular that has been bothering you recently?", "speaker": "sys", "strategy": "Question"}, {"text": "I don't have enough money to buy my 5 kids X-mas gifts.", "speaker": "usr"}, {"text": "Hello?", "speaker": "usr"}, {"text": "Are you still here?", "speaker": "usr"}, {"text": "I'm really sorry to hear that, but I'm sure your love for your kids can still shine through", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I do love my kids, but they are expecting some toys and stuff from Santa.", "speaker": "usr"}, {"text": "Would it be possible to look at some more home made stuff for this year that will still be fun and meaningful?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I cannot craft. If I made them something it would be so bad.", "speaker": "usr"}, {"text": "I know it can be really hard to feel like you can't make anything worthwhile, but I'm sure theres something you could come up with that could still put a smile on your kids faces", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have any craft ideas?", "speaker": "usr"}, {"text": "Maybe you could look at involving your kids in the process. The feeling of doing something together as a family can make it way more fun. It could be a shared experience your family can look back on fondly later on.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a good idea. I would like to have it done before christmas. How about some wooden toys or a cardboard box fort?", "speaker": "usr"}, {"text": "I have seen some people make small ornaments filled with candies and treats and other small goodies. So even if all of the gifts feel small, they can feel like they are getting a lot of them. And you could even get them to have fun decorating and painting the ornaments!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah, a box fort is really fun!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I never that about filling an ornament with small stuff. That's a great idea.", "speaker": "usr"}, {"text": "When I was a kid, I loved making box forts, and its a great way to reuse stuff you might already have around the house. The fun pretend games you can play were a blast. I'm sure your kids might love it too!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I could paint and decorate it. My daughters would like that. I can make it look like a castle.", "speaker": "usr"}, {"text": "It can feel tough when it feels like you can't provide all the big gifts that you feel your kids deserve", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "But you clearly care and love your kids, and want to do something for them", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I do. this has been very helpful. It's not all hopeless.", "speaker": "usr"}, {"text": "Last Christmas when I gave gifts to my family, one of them later told me that the gift they loved the most was the box of Christmas cookies that they were able to enjoy over the course of the week afterwards, and not the keyboard I had gotten them. Sometimes it doesn't take something expensive to be meaningful and make someone happy", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That sounds wonderful. I'm getting to work on my projects. Thank you.", "speaker": "usr"}, {"text": "I'm really glad to hear that. It still might feel tough, but truly things are not hopeless", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "Nothing", "seeker_question2": "No", "supporter_question1": "Felt like a real conversation.", "supporter_question2": "Maybe allow you to remove the confirmation prompt for the strategy selected, so that you can get back to the other person easier and faster"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "i'm very sad because my friend doesn't want to talk with me", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "hi", "speaker": "usr"}, {"text": "how can i help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am very sad because my friend is ignoring me", "speaker": "usr"}, {"text": "please can i ask you why she is doing this?", "speaker": "sys", "strategy": "Others"}, {"text": "Because she does not really like me and she thinks that I am not good for her", "speaker": "usr"}, {"text": "i think you need to make other new friends those who give you more time", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I just need help with making friends because I am really shy", "speaker": "usr"}, {"text": "do you have other friends", "speaker": "sys", "strategy": "Question"}, {"text": "Not really", "speaker": "usr"}, {"text": "try to make more friend because they can help you when you are sad", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I don't really know how. What about you?", "speaker": "usr"}, {"text": "i have lots of friend , i really like to make friends ,", "speaker": "sys", "strategy": "Question"}, {"text": "How do you do it?", "speaker": "usr"}, {"text": "i just always listen their point as well .", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "so they like this thing", "speaker": "sys", "strategy": "Others"}, {"text": "Ok that is very good advice thank you very much for helping me", "speaker": "usr"}, {"text": "your welcome ,i think you need to listen them then they like you more", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Ok I will take your advice thank you.", "speaker": "usr"}, {"text": "your welcome.", "speaker": "sys", "strategy": "Others"}, {"text": "thanks for sharing your problem with me", "speaker": "sys", "strategy": "Others"}, {"text": "Your welcome thank you . This has made my day and now I now how to make more friends.", "speaker": "usr"}, {"text": "Thank you for chatting with me today and have a great day. Bye!", "speaker": "usr"}, {"text": "bye", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "I have a friend who for no reason picks a fight with me and others in a bid to quarrel and feel entitled. she is always on the verge of quarrelling and starts acting like everyone should lay at her feet. very disgusting", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi there. How can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I believe we are supposed to talk about my description", "speaker": "usr"}, {"text": "Do you have something bothering you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Nothing really", "speaker": "usr"}, {"text": "I only stated the incident with my friend", "speaker": "usr"}, {"text": "How are you today?", "speaker": "usr"}, {"text": "I'm hear to listen to you in case there is something you would like to get off your chest and maybe give some advice or support.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Okay are you female or male? or how do you identify?", "speaker": "usr"}, {"text": "I ask because i would want to hear your opinion on why girls pick unecessary fights for no reason with their friends", "speaker": "usr"}, {"text": "I am a 65 year old female with lots of experience with children and grandchildren.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Oh that is great", "speaker": "usr"}, {"text": "Nice to make your acquaintance", "speaker": "usr"}, {"text": "It happens a lot that girls pick fights with their friends and it ends up hurting, right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "My experience is that girls pick fights with whoever they feel safe with. Very strange but my grandchildren told me that they yell at me and take out their bad day on me because they know I will always love them no matter what.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Really?", "speaker": "usr"}, {"text": "I do not understand the insecurities in this case", "speaker": "usr"}, {"text": "Really. What happened?", "speaker": "sys", "strategy": "Others"}, {"text": "Few months ago she picked a fight with another of our friend for no reason", "speaker": "usr"}, {"text": "Now its my turn", "speaker": "usr"}, {"text": "How do you think you should handle it? Did something happen in her life and she's taking it out on you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "And for some reason when this happens she expects you to come crawling asking her what you did wrong when infact you did nothing. she would start recalling what happened 5years ago", "speaker": "usr"}, {"text": "I really do not know or understand how she processes things", "speaker": "usr"}, {"text": "She recently had a baby and we where fine through out the pregnancy stretch, up untill the last month she stopped responding to me.", "speaker": "usr"}, {"text": "the baby will be months soon and no word from her", "speaker": "usr"}, {"text": "Sounds like she's having some issues and she's not happy and taking it out on you. I'm sure that makes you feel like the bad person here.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Its actually disgusting how a grown up continuously act like a child", "speaker": "usr"}, {"text": "I know. Have you thought about reaching out and just letting her know you are here to speak when she's ready and congratulations on the baby? Maybe she needs an opening?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Initially it got me worried, however, knowing her and the childish behavior as always I felt more disgust this time cos i would think a now mum would behave better", "speaker": "usr"}, {"text": "Yes well not in that order.", "speaker": "usr"}, {"text": "How much do you want her in your life?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I sent her a message on her birthday. thats the least i can do. Like im over it tolerating the bad attitude.", "speaker": "usr"}, {"text": "Honestly right now i do not miss having her in my life and that is sad because we have been friends for over 1 5years.", "speaker": "usr"}, {"text": "I guess i just git tired of managing the Nonsense from her. So now i'm indifferent and bare think about her", "speaker": "usr"}, {"text": "I wish I could solve this for you but everyone is different. My granddaughter has had to let go of some relationships that were toxic to her well being and felt better after a period of time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know right", "speaker": "usr"}, {"text": "You have been helpful by just listening and giving your 2cents", "speaker": "usr"}, {"text": "Thank you so much", "speaker": "usr"}, {"text": "There are a lot of good people out there just looking for friends. You sound like a caring person, I bet you'll find new friends.", "speaker": "sys", "strategy": "Others"}, {"text": "Best of luck.", "speaker": "sys", "strategy": "Others"}, {"text": "Im sure i will. I just aint too out for many friends so i limit my circle and carry people along", "speaker": "usr"}, {"text": "thank you. Hope you have a good Thanks giving celebration", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "academic pressure", "situation": "i cant do well in school and they mock me", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi! How are you feeling?", "speaker": "sys", "strategy": "Question"}, {"text": "am still feeling bad when i remember i cant seem to do well in school", "speaker": "usr"}, {"text": "Can you explain a little more what you mean by that?", "speaker": "sys", "strategy": "Question"}, {"text": "i cant seems to focus in school, presure from home due to fight going on between my parent, all i could think of his them coupled with bully's in my school", "speaker": "usr"}, {"text": "It sounds like the trouble at home is making it hard for you to keep your mind on school. Is that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes!", "speaker": "usr"}, {"text": "I can understand why you would feel that way.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You also sais there is a bully. Have you talked to anyone about this?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Bringing this up to a teacher can help. Have you tried that?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "none", "speaker": "usr"}, {"text": "no one seems to listen", "speaker": "usr"}, {"text": "cant get help from home am just depressed", "speaker": "usr"}, {"text": "I can tell just from this short chat how upset you are.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I know when I was dealing with issues in school talking to my friends helped.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "i have no friends, all they do is mock and make fun of you", "speaker": "usr"}, {"text": "It sounds like those people are not your friends then.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you have any hobbies?", "speaker": "sys", "strategy": "Question"}, {"text": "love to sing", "speaker": "usr"}, {"text": "It might be a good idea to join a choir. That way you can meet people who love to sing just like you!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i think that will do, but am still not okay think my parent is going to devoice", "speaker": "usr"}, {"text": "Sometimes it helps to bring up your feelings to your parents. Have you tried that?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "all they think of is their issue and themselves they don't care i existed", "speaker": "usr"}, {"text": "I can understand why you feel like that. I think it's worth bringing up.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "its just exhausting", "speaker": "usr"}, {"text": "It's understandable. Anyone would feel like that in your position. But I think you can do it and it will help!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "maybe i'll try but am still scared to approach them.", "speaker": "usr"}, {"text": "Maybe before you talk to them, take some time to write down what you are feeling. You could even give them a letter to read if that makes you more comfortable.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "waoh that will be good, i think that will do", "speaker": "usr"}, {"text": "That sounds like you have a plan!", "speaker": "sys", "strategy": "Others"}, {"text": "absolutely thank you for the advice am grateful", "speaker": "usr"}, {"text": "You're welcome.", "speaker": "sys", "strategy": "Others"}, {"text": "thank you for your time", "speaker": "usr"}, {"text": "No problem.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "i love the task", "seeker_question2": "none", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "She dumped me months ago, but I can't get over her. Other women just don't appeal to me.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you?", "speaker": "usr"}, {"text": "Good. How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Not so good. My girlfriend dumped me months ago, but I can't get over her. Other women just don't appeal to me.", "speaker": "usr"}, {"text": "I would be upset after a breakup too.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks. I wish that I could get over her. I'm not sure what I should do.", "speaker": "usr"}, {"text": "Have you gone out on any dates since the breakup?", "speaker": "sys", "strategy": "Question"}, {"text": "I've talked to other women. They seem nice, but they all pale in comparison to my old GF.", "speaker": "usr"}, {"text": "Talking to other women shows that you are trying to move on.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's a good way to think of it. It just made me feel worse because it reminded me of something that I don't have. Maybe it will get better.", "speaker": "usr"}, {"text": "I understand. It is sometimes hard to give new people a chance when you are comparing them to someone else.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I wonder what other people do after a breakup. I've asked others, and they tell me to just give it time. How much time, I wonder.", "speaker": "usr"}, {"text": "Giving new people a chance might help you move on.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's something to think about. I hadn't considered that. Even if the person doesn't seem perfect, maybe they'll be more appealing over time.", "speaker": "usr"}, {"text": "Maybe try a date that is casual and no pressure.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Like a lunch date? Or coffee? Maybe without the pressure, it'll be possible to ease into a relationship.", "speaker": "usr"}, {"text": "A lunch date or coffee sounds perfect.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Ok. I'll try that. The next gal that I like, I'll ask her to coffee. We'll see where it goes from there.", "speaker": "usr"}, {"text": "That sounds like a great idea.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for the suggestions. You've really helped me get a better perspective on this whole thing.", "speaker": "usr"}, {"text": "You're welcome. I'm glad to hear that.", "speaker": "sys", "strategy": "Others"}, {"text": "Have a good day! Thanks again.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I suffer from chronic depression and stress due to a number of factors. Currently, life is very overwhelming with medical issues plaguing myself, my husband and our two children. I can't catch a break and I'm feeling overwhelmed.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "Hi! \ud83d\ude0a", "speaker": "usr"}, {"text": "What's on your mind today?", "speaker": "sys", "strategy": "Question"}, {"text": "Thank you for asking. I'm feeling very overwhelmed at the moment. My depression and the weight of everything is getting on top of me.", "speaker": "usr"}, {"text": "How long have you been in this state?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, the depression has been there as long as I can remember. It fluctuates. But the last few days have been particularly challenging and it's been difficult to get out of bed in the morning.", "speaker": "usr"}, {"text": "Is there any event happened the last few days that triggered your depression?", "speaker": "sys", "strategy": "Others"}, {"text": "Yes. I guess it has coincided with an increase in challenging behaviours from my children.", "speaker": "usr"}, {"text": "That is tough, having depression and dealing with children at the same time. I totally understand how you feel", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think you should first talk to your partner about your situation and ask for help from them", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. Yes, he has been helpful today. He took the children to school for me so that I was able to get some things done around the house.", "speaker": "usr"}, {"text": "That's great, you have an awesome partner. I'd recommend spending time outdoor. Getting coop up for too long indoor is damaging to your mental state", "speaker": "sys", "strategy": "Others"}, {"text": "It is very challenging as they both have complex special needs. It's hard to find time and energy to operate the household in between.", "speaker": "usr"}, {"text": "Have you considered hiring caretaker?", "speaker": "sys", "strategy": "Question"}, {"text": "Thank you. Yes, I haven't been out to check on the veggie garden today. That usually gives me an opportunity to calm my mind.", "speaker": "usr"}, {"text": "Unfortunately, I am not in a position to do so. There is nobody that my son would be comfortable with. But we are trying to implement some respite soon.", "speaker": "usr"}, {"text": "whenever possible, you can take your children out with you on a trip to the park or the mountain. Nature is also good for kids with special need.", "speaker": "sys", "strategy": "Others"}, {"text": "Most certainly. We try often to explore our natural environment. It can be limiting due to our daughter's physical disability but we manage the best we can to include her.", "speaker": "usr"}, {"text": "You are such a great mom, I can totally see how much you sacrificed for them. But please take care of yourself, i think you should see a therapist and get proper treatment", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "If you do not do well, how can you care for you family?", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. I will definitely touch base again with my therapist soon. I have a follow up psychiatrist appointment next month too. In the mean time, I will definitely put some of these things you've recommended in to practice. \u263a\ufe0f", "speaker": "usr"}, {"text": "You are right. I do need to take care of me. I need to stop feeling guilty for needing to do that.", "speaker": "usr"}, {"text": "Exercising might be helpful too. I like doing yoga or pilates, it really eases my mind when I have too much going on", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. Yes, I need to get back in to the Ring Fit adventure on the Switch. It definitely helps my my and body feel stronger.", "speaker": "usr"}, {"text": "I believe you will overcome this!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you!", "speaker": "usr"}], "seeker_question1": "It was good. I'm not sure if there could have been a bit more guidance from the other end.", "seeker_question2": "No, it's a helpful service.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "breakup with partner", "situation": "I am getting a divorce. My ex is fighting a lot over child support and visitation.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi there. How's it going?", "speaker": "sys", "strategy": "Question"}, {"text": "It's going okay. I'm just pretty worried about things.", "speaker": "usr"}, {"text": "What's going on?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm going through a divorce and it's just a lot to deal with.", "speaker": "usr"}, {"text": "Divorce is tough. Have been through it myself. Especially tough, I would imagine, in these times.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, it is especially hard because I live far away from all of my family and I am unable to visit with them.", "speaker": "usr"}, {"text": "Do you have any support in the area you live in?", "speaker": "sys", "strategy": "Question"}, {"text": "No, I do not really have any support in the area I live.", "speaker": "usr"}, {"text": "I'm glad you reached out. Having support is something we all need. Zoom and being far away isn't the ideal support I'm sure.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, it's not ideal, but it is nice to have support even if it is over the phone, Zoom, etc.", "speaker": "usr"}, {"text": "Most definitely. I'm far away from my family too so Zoom and phone calls have been great despite the long distance. Have you visited your family since Covid began?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I was able to visit them once over the Summer, which was great!", "speaker": "usr"}, {"text": "That's awesome! I'm planning on going to visit mine next Summer. Are you able to see them before years end? If not, maybe early next year? Hopefully Covid will be just a memory.", "speaker": "sys", "strategy": "Question"}, {"text": "I probably won't be able to visit them this year. But, hopefully things will calm down and I can visit them early next year some time!", "speaker": "usr"}, {"text": "What state do they live in?", "speaker": "sys", "strategy": "Question"}, {"text": "Most of my family is in Iowa. Others are spread out in other states.", "speaker": "usr"}, {"text": "Are you wanting to move back there?", "speaker": "sys", "strategy": "Question"}, {"text": "I have 2 children and do need to keep them close to their father, so I will likely be staying where I am.", "speaker": "usr"}, {"text": "I have to go now. Thank you for chatting with me!", "speaker": "usr"}, {"text": "Best of luck to you. Hope things turn around for you!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "I enjoyed being able to talk with a real person about how I was feeling.", "seeker_question2": "I can't think of anything that would need improvement.", "supporter_question1": "Nothing in particular. Tried to get her mood better. Divorce is tough.", "supporter_question2": "Nothing."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "I don't have any friends. People keep betraying me when I think I can be close to them.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! How may I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello. Everytime I Feel like I can get close to someone they show me they really never cared. I feel like I keep getting stabbed in the back.", "speaker": "usr"}, {"text": "I am sorry that you feel that way. Have you tried asking them why they don't express care towards you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Why bother? They most have more important friends out there. Yeah, that's surely why. I am just someone they just met, why would they care anyways.", "speaker": "usr"}, {"text": "If they don't see on the same level as you do then maybe it is time to seek new friends.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Could it be that I keep trying to approach people without knowing if we have common interests or not for example?", "speaker": "usr"}, {"text": "It takes time to build friendships and relations. The best way to establish the connection is to find individuals who share similar interests with you.", "speaker": "sys", "strategy": "Information"}, {"text": "There is no harm to approach people and introduce yourself. Find some common interests by asking a few questions. If you like the individuals' personality and if they seem genuine then you can seek a stronger connection.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think it's because I like anime. Maybe people hate me for it. You know, they call us \"weebs\" and make fun of us...", "speaker": "usr"}, {"text": "Anime you say? I love anime as well! For me, I use the interest of anime to seek groups who are interested in anime as well.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do those really exist? I feel like everyone I meet gets turned down when I tell them I like anime...", "speaker": "usr"}, {"text": "There are plenty of individuals who shares common interests like you do! Do not let other's opinions hinder your judgement.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I know you are right, but... it's easier said than done.", "speaker": "usr"}, {"text": "I highly suggest joining open online forums like reddit. There you can find anime groups that you can join. They will be more than happy to share similar interests with you.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you recommend joining something like an anime club then?", "speaker": "usr"}, {"text": "I highly recommend for you to join an anime club or group. These places are great for you to establish a strong connection with others through shared interests.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Anime clubs are found in schools and on social media!", "speaker": "sys", "strategy": "Information"}, {"text": "That's what I was thinking too. My college has one manga and anime club I believe.", "speaker": "usr"}, {"text": "I just fear that I might get socially rejected at first.", "speaker": "usr"}, {"text": "They have one? That is fantastic!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Don't be afraid! They will love to take you in as a member don't worry.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I wouldn't be so sure, but thanks, I guess I might get lucky.", "speaker": "usr"}, {"text": "Part of finding new friendship is to put aside any doubts and uncertainties and say \"what the heck\" and just go for it!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You are very welcome! I am glad I can help!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "You are absolutely right, I might be overthinking this lol", "speaker": "usr"}, {"text": "Is there anything else I can help you with?", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "No", "seeker_question2": "Nope.", "supporter_question1": "I liked how the seeker was attentive and responsive.", "supporter_question2": "I don't like how the words cut off in the messaging."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "Issues with Children", "situation": "I'm in depression because my kids not listen to me.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hi,I'm in depression because my kids not listen to me.", "speaker": "usr"}, {"text": "just stay calm", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes but they not listen to me", "speaker": "usr"}, {"text": "told him to do politely", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes but I'm angary on them because they not study", "speaker": "usr"}, {"text": "you teach them that what they want to study", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes but they are busy on their phones all the time", "speaker": "usr"}, {"text": "just borrow his mobile phones from them", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "They say we can do studies if you let us to play game", "speaker": "usr"}, {"text": "just strictly told them to do study 1st and got a good mark then only you will give them their phones.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes i will try this thanks to giving me support", "speaker": "usr"}, {"text": "yeah sure.thanks too", "speaker": "sys", "strategy": "Information"}, {"text": "They are saying to me that study is boring and playing games is fun", "speaker": "usr"}, {"text": "then told them to study or else you will broke that mobile.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes but those are very expensive", "speaker": "usr"}, {"text": "isn't that expensive when compared to your child goodness", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes you are right my kids study is more important then this", "speaker": "usr"}, {"text": "yeah then do this automatically your kids will start to study.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thinks for giving me support", "speaker": "usr"}, {"text": "sure i am always ready you to give my support", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks, buy", "speaker": "usr"}, {"text": "bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "yeah they easily understand what i comes to say so i like that", "supporter_question2": "nothing"} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "My ex-boyfriend and I decided to split after 6 years and we are also deciding who will be moving from our shared apartment.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, I am currently going through a bad breakup with my boyfriend.", "speaker": "usr"}, {"text": "Hello", "speaker": "usr"}, {"text": "I'm so sorry to hear that. How is that affecting you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm so sorry to hear that. How is that affecting you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am pretty sad about it and the entire situation.", "speaker": "usr"}, {"text": "I'm so sorry that you feel sad about the situation.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thanks. I am focused on moving on and figuring my life out, but I feel like it's causing me to neglect other important aspects of my life.", "speaker": "usr"}, {"text": "What makes you think you are neglecting other important aspects in your life?", "speaker": "sys", "strategy": "Question"}, {"text": "I am also a student in my Masters program, and I haven't been paying attention as closely as I was before.", "speaker": "usr"}, {"text": "That sounds difficult. You sound like a strong person still persevering in your Masters even through this difficult time even if you can't pay attention as closely as before.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It is difficult. I am trying hard but I have been having a tough time, especially now that I have been searching for a new place to live.", "speaker": "usr"}, {"text": "I remember a bad breakup too where I wasn't sure how the future would go. It can be scary not knowing what will come. It sounds like having a Master's degree can really help you be independent though.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes I hope so and I hope I can get through this program.", "speaker": "usr"}, {"text": "I had to repeat a class and it took an extra year to finish my graduate school. The feeling of accomplishment and grit I developed made a huge difference though in my future abilities to cope with major stresses. You too will come out stronger.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah that's somewhat of the boat I'm now in.", "speaker": "usr"}, {"text": "I just want to finish and create a new life but I have to reassess and make new goals.", "speaker": "usr"}, {"text": "That sounds like a great plan. You sound like a very motivated person getting a masters degree is so difficult and you are working toward it. You will do well. I wish you all the best.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much and thank you for the encouraging words.", "speaker": "usr"}, {"text": "Perhaps there is a counselor at school that could help you with reworking through some of your goals?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes there may be. I have to look into it.", "speaker": "usr"}, {"text": "There may be other students as well who are going through the same things as you that you could chat with.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's a good idea. I need to talk with people who understand and who just won't tell me to get over it.", "speaker": "usr"}, {"text": "Absolutely. I think things will turn around for you. You have a lot going for you and are very intelligent.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much. I hope so! I know this will pass.", "speaker": "usr"}, {"text": "Things will get better with time. Keep pursuing your dreams", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Is there anything else I can help you with?", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "I like how this partner was so encounring.", "seeker_question2": "None", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "Trying to complete my senior year", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "How goes it", "speaker": "usr"}, {"text": "How may i help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Just trying to complete my senior year of college", "speaker": "usr"}, {"text": "is there something stopping you?", "speaker": "sys", "strategy": "Question"}, {"text": "Funding", "speaker": "usr"}, {"text": "I can understand how you are feeling about that.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Trying for a pell grant", "speaker": "usr"}, {"text": "I won't take a loan", "speaker": "usr"}, {"text": "Have you talked to your advisor about the situation?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. They need paperwork I can not complete", "speaker": "usr"}, {"text": "Red Tape", "speaker": "usr"}, {"text": "You tried for financial aid?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes. But I won't take out astudent loan", "speaker": "usr"}, {"text": "You do not need a student loan for that", "speaker": "sys", "strategy": "Information"}, {"text": "I need to have my grant money to avoid having out of pocket", "speaker": "usr"}, {"text": "i understand have you tried to work it out with anyone and see if you can make a payment when you get the money", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My classes are all online", "speaker": "usr"}, {"text": "I have talked with financial aide but there is red tape.", "speaker": "usr"}, {"text": "can you explain to me what is red tape?", "speaker": "sys", "strategy": "Question"}, {"text": "I need a form signed by my doctor but I can't see him to complete the form", "speaker": "usr"}, {"text": "Medical release form", "speaker": "usr"}, {"text": "why do you need a form signed by your doctor?", "speaker": "sys", "strategy": "Question"}, {"text": "the school requires it for disabilty", "speaker": "usr"}, {"text": "oh ok i understand that. Have you talked to your parents or family to see if they would try to help you", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am over the hill. I am 66", "speaker": "usr"}, {"text": "I am trying to complete my senior year in Biblical studies", "speaker": "usr"}, {"text": "Biblical studies sounds interesting. Have you tried to call your doctor?", "speaker": "sys", "strategy": "Information"}, {"text": "He is at a VA hospital and hard to connect with", "speaker": "usr"}, {"text": "i understand. I know how you feeling and do not let this stress you out all the way", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "maybe you will have to take out a loan if it comes down to it", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I just can't get the school to give me a variance so i can take my classes", "speaker": "usr"}, {"text": "I will contact another school to see if they have a program for me", "speaker": "usr"}, {"text": "You need to talk to your advisor or whoever is in charge of that and tell them what is going on", "speaker": "sys", "strategy": "Others"}, {"text": "The advisor keep telling me they need teh form filled out and signed", "speaker": "usr"}, {"text": "maybe you should try another school", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am going to check another college to see if I can transfer credits", "speaker": "usr"}, {"text": "Thanks for the chat. have a Merry Christmas", "speaker": "usr"}, {"text": "yes you transfer credits to a lot of colleges you should start calling different colleges", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "your welcome have a Merry Christmas to", "speaker": "sys", "strategy": "Others"}, {"text": "Take care", "speaker": "usr"}, {"text": "you to", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "My girlfriend broke up with me recently. Really not feeling it right now, especially since I could've dedicated more time to her after exams but she got fed up. I guess I'm just alone for Christmas.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hi...", "speaker": "usr"}, {"text": "hello how are", "speaker": "sys", "strategy": "Others"}, {"text": "you", "speaker": "sys", "strategy": "Others"}, {"text": "not doing too hot tbh", "speaker": "usr"}, {"text": "what is the problem bud?", "speaker": "sys", "strategy": "Question"}, {"text": "my girlfriend broke up with me", "speaker": "usr"}, {"text": "fuck women all my homies hate women", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "what's that supposed to mean", "speaker": "usr"}, {"text": "don't worry about it just lighting the mood but really girls can be complicated and i get that its hard to understand why she left", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "what do I do, we've been with each other for 4 and a half months", "speaker": "usr"}, {"text": "just give some time for yourself hangout with your friends and be free", "speaker": "sys", "strategy": "Information"}, {"text": "i wish but I dedicated so much time for her, I was planning to hang out with her over Christmas and blew off my friends. now they have their own plans", "speaker": "usr"}, {"text": "what about family I'm sure they'd love to have you around for Christmas", "speaker": "sys", "strategy": "Others"}, {"text": "I was supposed to introduce her, now I just look like a loser", "speaker": "usr"}, {"text": "trust me family never thinks of you like that you'll always be great to them", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I guess you're right, should I try to get her back though", "speaker": "usr"}, {"text": "no man you don't need her she had her chance and you'll find the right one someday just hang in there", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "but she was the one", "speaker": "usr"}, {"text": "if she was the one then she wouldn't have left you're better off without her give other girls a chance", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ive been smoking a lot more because of this incident, what else can I do to cope?", "speaker": "usr"}, {"text": "and vaping", "speaker": "usr"}, {"text": "well what else do you enjoy", "speaker": "sys", "strategy": "Question"}, {"text": "being with her man", "speaker": "usr"}, {"text": "try magic the gathering", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ok", "speaker": "usr"}], "seeker_question1": "None", "seeker_question2": "None", "supporter_question1": "i enjoy helping others", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "Alcohol Abuse", "situation": "I'm so scared my job will fire me when they find out about my alcohol abuse", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, how are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "IM HANGING IN THERE HOW ARE YOU?", "speaker": "usr"}, {"text": "I am okay. What would you like to talk to me about?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, i have a problem with drinking alcohol I am so scared my job will find out", "speaker": "usr"}, {"text": "Do you drink when you are at work?", "speaker": "sys", "strategy": "Question"}, {"text": "I have started calling in atleast twice as week.", "speaker": "usr"}, {"text": "I have started drinking at work close to the end of my shift in the bathroom", "speaker": "usr"}, {"text": "That does sound like it might be a big problem. How are your employers reacting?", "speaker": "sys", "strategy": "Others"}, {"text": "It sounds like you have a big problem that needs professional help, would you agree?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "They have not mentioned anything to me yet.", "speaker": "usr"}, {"text": "I think it is likely to have been noticed though, at least.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes I agree it sounds like a really big problem, but what should i do?", "speaker": "usr"}, {"text": "I think the best thing would be to be really honest with your employers and ask if you can have time off for professional help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is a good idea", "speaker": "usr"}, {"text": "Are you employers likely to be sympathetic?", "speaker": "sys", "strategy": "Question"}, {"text": "my main concern, that makes me fearful is being fired, and being the talk of the workplace", "speaker": "usr"}, {"text": "Ah people do love to idly gossip don't they? I've been through that myself. I know it's hard to ignore them but it's best to try.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "My employer is an well known organization that employees over 3,000 people.", "speaker": "usr"}, {"text": "I do not know if they can fire you if you have a legitimate medical problem though.", "speaker": "sys", "strategy": "Information"}, {"text": "Well you could always shame them if they unfairly fired you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Very good to know that I will look into it. It did not start overnight and I don't expect it to end overnight", "speaker": "usr"}, {"text": "lol, yes that is true.", "speaker": "usr"}, {"text": "Thank you so much for your time.", "speaker": "usr"}, {"text": "Large corporations are always over concerned about their images. (we have to talk for fifteen minutes :))", "speaker": "sys", "strategy": "Information"}, {"text": "oh ok I thought it was just for 10 lines, lol", "speaker": "usr"}, {"text": "but none the less, there are people really going through that scenario I just portrayex", "speaker": "usr"}, {"text": "naw there's a time thing too :). Anyway, what sort of therapy do you think would be appropriate for you?", "speaker": "sys", "strategy": "Question"}, {"text": "To be honest, and I mean this sincerely, I've been through it :(", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I believe rehabilitative therapy would be best", "speaker": "usr"}, {"text": "It can be very expensive though. In my country you can get it for free but there's a long waiting list.", "speaker": "sys", "strategy": "Information"}, {"text": "I have hads a few drinks often but never abused it. thankfully.", "speaker": "usr"}, {"text": "Well here you might can get help for free, but it does have to be paid back", "speaker": "usr"}, {"text": "Heh be grateful :)", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Are you in the US? Our healthcare system is a little less rigid here I think (UK)", "speaker": "sys", "strategy": "Information"}, {"text": "Yes Im in the United States (Alabama)", "speaker": "usr"}, {"text": "I heard of the UK so many times but truthfully I know nothing about it", "speaker": "usr"}, {"text": "Ah you are a long way away from me. I hope that you do manage to sort out your problems though and definitely do talk to your employers", "speaker": "sys", "strategy": "Others"}, {"text": "Ah it's quite nice here. We pay for healthcare out of our taxes so it's free at source.", "speaker": "sys", "strategy": "Information"}, {"text": "I will eventually get the courage to, I know how people talk around here, especially in the South\\", "speaker": "usr"}, {"text": "Gossipy people are the worst. Just remind yourself that they all have skeletons in their closets too", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "great advice", "speaker": "usr"}, {"text": "Well anyway, I hope I have been able to offer your some useful advice. I wish you all of the very best in the future.", "speaker": "sys", "strategy": "Others"}, {"text": "I think also the best thing to do is to talk to great people like you", "speaker": "usr"}, {"text": "(can you press quit first and do the survey as I am not able to do it from my side)", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Well thanks :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "nothing to put", "seeker_question2": "nothing to think of", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "friends trying to let me down", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "hello", "speaker": "sys", "strategy": "Others"}, {"text": "Hope you are doing well", "speaker": "usr"}, {"text": "i'm good, what is troubling you this afternoon?", "speaker": "sys", "strategy": "Question"}, {"text": "I am not happy with my friends. They were trying to let me down", "speaker": "usr"}, {"text": "if i get you clearly, you mean your friend disappointed you. how?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes. There were a argument between two of my friend while trying to resolve the issue they all started targeting me.", "speaker": "usr"}, {"text": "i have a hard time with my friends too sometimes", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Then what you do at that time", "speaker": "usr"}, {"text": "i used to give them time to cool off, when they are back to their senses, they will contact me and apologize", "speaker": "sys", "strategy": "Information"}, {"text": "what causes the argument in the first place ?", "speaker": "sys", "strategy": "Question"}, {"text": "I was trying to stop the fight, I just said bit loud , \"Stop all this nonsense at my place.\" Then they all started backfiring me.", "speaker": "usr"}, {"text": "oh,jst give them time to reflect on what happen, they will definitely reach out to you, but you also have to make an effort to forgo the situation because they see you raising your voice on them as a sign of command of seniority.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I feel like not talking to them. Without any reason they made such a big mess", "speaker": "usr"}, {"text": "I feel like they are not my true friends. you are right I should give them time to realize their mistakes", "speaker": "usr"}, {"text": "exactly, that will also gives you the necessary time to know how to react to their forthcoming apologies", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thanks for all your suggestions. I would try to implement on it.", "speaker": "usr"}, {"text": "even if they haven't reach out, that doesn't mean they are not sorry", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "just be patient with them", "speaker": "sys", "strategy": "Information"}, {"text": "Thanks! I would not going to talk to them", "speaker": "usr"}, {"text": "have a wonderful New Year! Bye", "speaker": "usr"}, {"text": "yes, give them time", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "same to you friend", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "bye", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "shame", "problem_type": "ongoing depression", "situation": "I feel like I am not living up to my potential and I am a disappointment to my family.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "2", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello.", "speaker": "usr"}, {"text": "how are you feeling lately?", "speaker": "sys", "strategy": "Question"}, {"text": "how are you feeling lately?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Sad. I don't have any motivation.", "speaker": "usr"}, {"text": "That's really hard. but,i think you can do it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah. I just was supposed to be something important ya know?", "speaker": "usr"}, {"text": "It seems that you are really stressed about the situation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you. I am. I just tried so hard for so long to do something meaningful with my life. And now I am coming to terms with having a \"normal\" job and I can't even do that right.", "speaker": "usr"}, {"text": "i feel the same way.now i understand the reason though.it is because i didn't know what to say to strangers.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah. I mean I know a lot of people struggle the same way. I just need ways to find validation that are not based on my job.", "speaker": "usr"}, {"text": "But validation doesn't pay the bills.", "speaker": "usr"}, {"text": "some people express themselves in person, some communicate in words.have you tried any different ways?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No, I will try that. Thank you for your advice.", "speaker": "usr"}, {"text": "I think that talking it out with some other people who are not family will be helpful as well.", "speaker": "usr"}, {"text": "no mention.", "speaker": "sys", "strategy": "Others"}, {"text": "deep breaths can help people calm down.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I hadn't thought of that.", "speaker": "usr"}, {"text": "could you try to take few deep breaths?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, I think I will do that.", "speaker": "usr"}, {"text": "happy to hear.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think I will follow your advice and try to take more mindful deep breaths and try to communicate with some other people in different ways.", "speaker": "usr"}, {"text": "well, thats a good idea to do do.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. You have been very helpful. Enjoy the rest of your day.", "speaker": "usr"}, {"text": "yes, you too.have a great day.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "It's just hard to get a lot out of a stranger. I have had therapy before and their reponses didn't give me a lot to work with", "seeker_question2": "It would be helpful to mark what counts as \"a turn\"\" because I think some people might think any speech bubble is a turn, even if the same person spoke twice in a row.", "supporter_question1": "i liked it. i think our conversation went well.", "supporter_question2": "none.thankyou"} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "academic pressure", "situation": "I got a bad grade on a paper", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am really bummed.", "speaker": "usr"}, {"text": "I got a bad grade on a paper.", "speaker": "usr"}, {"text": "How are you?", "speaker": "usr"}, {"text": "I am sorry to hear that", "speaker": "sys", "strategy": "Others"}, {"text": "I am ok thank you for asking", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "will your bad grade affect your overall grade very bad?", "speaker": "sys", "strategy": "Question"}, {"text": "probably", "speaker": "usr"}, {"text": "I think it will affect my final grade a lot.", "speaker": "usr"}, {"text": "oh no, do you think you could do something to earn some extra credit?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "The professor doesn't give extra credit. :-(", "speaker": "usr"}, {"text": "I've never gotten a bad grade on a paper before. Sometimes on tests. But not on papers.", "speaker": "usr"}, {"text": "I was the opposite in school i could pass a test no problem but i was not good on writing papers", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "LOL", "speaker": "usr"}, {"text": "Is your overall grade pretty high without the grade from this current paper?", "speaker": "sys", "strategy": "Question"}, {"text": "It was the first grade of the semester. So only participation otherwise!", "speaker": "usr"}, {"text": "Maybe you could talk to your teacher and find out what they feel you could have done differently to get a better grade.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah...that's not a bad idea.", "speaker": "usr"}, {"text": "since it is only your first grade of the semester try not to let it get you to down, i am sure you can pull you average back up", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Overall he said that these grades (to those of us who get them) were like him saying that we might want to reevaluate our career goals!", "speaker": "usr"}, {"text": "Thank you. That's a nice thing to say.", "speaker": "usr"}, {"text": "i would not take that to personally. i am sure he was just saying that to make everyone second guess themselves and push themselves to work harder", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's a good thought, too.", "speaker": "usr"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "Oh no thanks need you seem to be very smart i am sure you are going to do well", "speaker": "sys", "strategy": "Others"}, {"text": "Well, you are very nice. I think it's always good to thank people for being nice!", "speaker": "usr"}, {"text": "well thank you its always nice to feel apperciated!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "My pleasure.", "speaker": "usr"}, {"text": "I wish you all the best of luck with your schooling this semester!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you! ANd happy holidays!", "speaker": "usr"}, {"text": "Happy Holidays to you to!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "not really", "seeker_question2": "I can't think of anything.", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I went to my family location, when corona started, from my job location, on the basis of instruction from authorities. When I returned after some months, I was not taken back. Now I am in a critical situation to seek another job, pandemic slow down.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {}}, "dialog": [{"text": "Hi. How are you today? Is there something that you'd like to chat about?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. I need some suggestion for my situation of seeking a job, lost due to pandemic.", "speaker": "usr"}, {"text": "That sounds like a challenging situation. How long have you had to deal with this?", "speaker": "sys", "strategy": "Question"}, {"text": "I came from my job location in Mar 2020 and went back in Nov 2020. Since Nov 2020, I am having this critical situation.", "speaker": "usr"}, {"text": "That's some months that you've been out of work. What kind of work are you looking for?", "speaker": "sys", "strategy": "Question"}, {"text": "My wife has been working in a local company. So, we have some basic support to run the family.", "speaker": "usr"}, {"text": "That's good to hear. So you can manage for a while. What kind of work do you hope to find?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I was working in a distant location in a better job. Now I am trying to find a better one in a nearby location.", "speaker": "usr"}, {"text": "I am an Engineer in Mechanical Engineering. Some related field in management, not as supervisor or low.", "speaker": "usr"}, {"text": "So many jobs would be acceptable if they are nearby and are in a related field.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes. Some job may be available, if to pick any one. I do not want to switch often. Better late to find a better job. I have attended few interviews. I hope will get one. Probably the date is the difference.", "speaker": "usr"}, {"text": "Do you have any contacts in industry that could be of help? That might give you more options.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You could also help them find a job, too. Put a favor in the favor bank.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have contacts in the previous job location only. But not in my family location. Some of my friends in the previous location have given some idea what I can do. To find a job in my previous location is not an issue. I try to be nearby.", "speaker": "usr"}, {"text": "Ok. So in a way, you need to build a new network of industry contacts nearby. Is there an industry group or other club in the area?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I am worried if it will help or I have to switch to my distant locaion only.", "speaker": "usr"}, {"text": "How much time can you wait? Time seems to be the gating factor here.", "speaker": "sys", "strategy": "Question"}, {"text": "Since my wife is working, I do not have a time limitation to find a job. My worry is whether I have to be distant again, while pandemic has not ended.", "speaker": "usr"}, {"text": "Ok. You think you'll have job opportunities, but maybe not ones that meet your location needs. Are you hoping to spend more time with your family?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. Particularly in pandemic times.", "speaker": "usr"}, {"text": "It sounds like you have a good handle on your situation. Is there anything else I can help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "In your opinion, Am I in the right path?", "speaker": "usr"}, {"text": "Yes. Time will help you resolve this issue. You will gain perspective on what's out there.", "speaker": "sys", "strategy": "Information"}, {"text": "More opportunities will come up if you have time to investigate.", "speaker": "sys", "strategy": "Information"}, {"text": "We, I and my wife, also think the same way. Even if takes some time, better to wait. But we were having an oscillation. After chatting with you, we feel supportive of our thinkings.", "speaker": "usr"}, {"text": "That's great! I'm glad I was able to help.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Now that we had enough discussion and had my worries clarified, Can I take a leave. Thank you for your help.", "speaker": "usr"}, {"text": "Ok.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "Yes. I like the task. I helped me getting clarified of my oscillation and worries.", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "The partiality in my work place and the favorability to people who hardly work but always say \"yes\" to my manager's say.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "Im feeling down and need some advice as to how do I handle this situation", "speaker": "usr"}, {"text": "hello how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm doing ok", "speaker": "usr"}, {"text": "How about you?", "speaker": "usr"}, {"text": "I'm doing well. Ok I can help. Whats going on?", "speaker": "sys", "strategy": "Question"}, {"text": "It's to do with some of my peers who hardly work but are favorable to my Manager as they always say yes to his word.", "speaker": "usr"}, {"text": "It sounds like you are unsure of how to deal with favoritism in the workplace. I have dealt with similar situations.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, it bothers me as I cannot tolerate injustice", "speaker": "usr"}, {"text": "When did this start?", "speaker": "sys", "strategy": "Question"}, {"text": "for about a year", "speaker": "usr"}, {"text": "Can you tell me some examples about the injustice?", "speaker": "sys", "strategy": "Question"}, {"text": "Some colleagues are given an option to log out early, whereas some of us have to slog .", "speaker": "usr"}, {"text": "Is the logging out early a reward for their work? I had a job that offered similar rewards based on performance.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "No, it's a privilege given to them if they agree to anything the Manger says like going out with him for a drink, etc..", "speaker": "usr"}, {"text": "That is very inappropriate. This must be very hard for you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It is, I try to let it go, but fail at times.", "speaker": "usr"}, {"text": "If your manager has a supervisor that you feel would not approve of this behavior, I would speak to them. If you don't feel that would be beneficial to you, you could reach out to your company HR department.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, I have that as my last resort. What do you think? Should I go ahead as I'm afraid my step may backfire me.", "speaker": "usr"}, {"text": "I would not be able to let this go either. I'm so sorry you're in such an unfair and unethical work environment. Do you know the supervisor well or interact with them? It could backfire if they both interact with this behavior. I believe you will make the right decision. If it does backfire, this is a toxic work environment and not a good fit for you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes", "speaker": "usr"}, {"text": "Thanks for your inputs", "speaker": "usr"}, {"text": "Feels better when you share with someone who has similar experience and can understand your situation", "speaker": "usr"}, {"text": "You are very welcome. It does feel good to communicate with people who can understand how you feel. I wish you the very best of luck.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thank you so much. Take care. Be safe.", "speaker": "usr"}, {"text": "You're welcome. You be safe as well.", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "Not applicable", "seeker_question2": "No", "supporter_question1": "No, I liked this task very much.", "supporter_question2": "Maybe a more involved practice trial, where you can choose a response from options."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I may lose a job", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "Hello.", "speaker": "sys", "strategy": "Others"}, {"text": "Hello", "speaker": "usr"}, {"text": "How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "Not good", "speaker": "usr"}, {"text": "How can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I had a fear of losing job", "speaker": "usr"}, {"text": "What is causing this fear?", "speaker": "sys", "strategy": "Question"}, {"text": "During this pandemic situation, most of the companies laid off their employees.", "speaker": "usr"}, {"text": "Just from these few messages, I can tell you are very anxious about this situation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. I don't know what to do.", "speaker": "usr"}, {"text": "Have you spoken with your supervisor about how you feel? Often times it helps to make sure your supervisor is aware of your concerns.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No. I just got the information from the company and didn't speak with anyone.", "speaker": "usr"}, {"text": "I can definitely understand this feeling, as I was also very worried at the beginning of the pandemic about my job security.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes. I planned for many more things. But now I am losing my job.", "speaker": "usr"}, {"text": "Another thing that really helped me was to take more time in the various hobbies I enjoy outside of work.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes. I should concentrate on another things", "speaker": "usr"}, {"text": "I found it very useful!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for your suggestion. I should follow it.", "speaker": "usr"}, {"text": "No problem! I am glad I was able to chat with you today!", "speaker": "sys", "strategy": "Others"}, {"text": "This is so nice. Thank you for your help.", "speaker": "usr"}, {"text": "You are very welcome! Feel free to chat anytime you need anything!", "speaker": "sys", "strategy": "Others"}, {"text": "Tell me about you something", "speaker": "usr"}, {"text": "What would you like to know?", "speaker": "sys", "strategy": "Question"}, {"text": "About your hobbies", "speaker": "usr"}, {"text": "I like to play a lot of video games with friends to help me relax and take my mind off things,", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Nice. I am really relaxing while talking with you.", "speaker": "usr"}, {"text": "I am glad I have been able to make you more relaxed.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Where are you living", "speaker": "usr"}, {"text": "I am in New York State", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Super, I am in California. What was famous in your area?", "speaker": "usr"}, {"text": "Niagara falls is pretty famous here.", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "Good enough", "seeker_question2": "Nothing", "supporter_question1": "Seeker was good.", "supporter_question2": "Task is great, website is great."} {"experience_type": "Previous Experience", "emotion_type": "disgust", "problem_type": "academic pressure", "situation": "I'm disgusted that the professors don't see me as a human with real emotions and feelings.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm disgusted with my professors that they don't see me as a human with real emotions and feelings.", "speaker": "usr"}, {"text": "I understand that you are feeling like your professors don't see you as a person with feelings. What happened to make you feel this way?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I have testing all the time and study non-stop, but the professors don't seem to encourage or support me. They just see me as a number I feel.", "speaker": "usr"}, {"text": "That's hard to feel like they are treating you like a number when you are working so hard. Have you talked to them about it?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It's hard to trust them when I'm seen as 1 of 100 people. If I am struggling they don't flinch or ask me how they can assist. I just am expected to", "speaker": "usr"}, {"text": "tough it out.", "speaker": "usr"}, {"text": "I had a similar experience in my college days. It was very difficult to have so much pressure to succeed and feel so alone. You can do though because you are working hard and want to succeed.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks for the encouragement. Where do I start to help myself feel better?", "speaker": "usr"}, {"text": "I see you are anxious about this when talking to you, but have you thought about getting some support from other students in your position?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That sounds like a good idea. Maybe they are feeling this way too.", "speaker": "usr"}, {"text": "Also sometimes just stepping back and taking some deep breaths can help to alleviate some anxieties. Have you tried that ever?", "speaker": "sys", "strategy": "Information"}, {"text": "I will have to give that a try. I've done that in the past and had forgotten just how much that helped me before.", "speaker": "usr"}, {"text": "That is reassuring that it worked before for you and can work again.", "speaker": "sys", "strategy": "Others"}, {"text": "I'm so worried about failing because I just don't feel the support from my professors to care either way for my successes. It's so different from high school and home when my parents encouraged me and supported me full-heartedly.", "speaker": "usr"}, {"text": "College can be quite a change from the protective atmosphere of home. Have you tried any support groups or religious groups for encouragement?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am religious so perhaps I could seek a group out and they could help with encouraging me.", "speaker": "usr"}, {"text": "I was a part of a religious group in college and they were very supportive even praying for me on exam days. I felt they helped me with my success by planting seeds of positive feedback to me.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I used to be part of one during high school years, and that sounds like it would help.", "speaker": "usr"}, {"text": "Are you starting to feel better about the situation?", "speaker": "sys", "strategy": "Others"}, {"text": "Yes, I do thinking about other people filling in the gaps and supporting me when others won't or can't. Thanks for chatting. This was helpful.", "speaker": "usr"}, {"text": "You are welcome. I wish you well.", "speaker": "sys", "strategy": "Others"}, {"text": "I think I have a few tools now to make things better.", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "Appearance Anxiety", "situation": "Well when I was 19 years old; my mom, my brothers and I went to spend the weekend at my grandmother's house. My grandmother's boyfriend took advantage of me on the night and started touching me. I couldn't say anything, cause he threatened me with killing my family if I talked.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi!", "speaker": "usr"}, {"text": "Hello. How are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, I'm a little tired and anxious but I got use to it.", "speaker": "usr"}, {"text": "And you?", "speaker": "usr"}, {"text": "I'm doing well, thanks for asking. Do you know what's might be causing these feelings of anxiety and fatigue?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Well, its very difficult to sleep because of the nightmares. Every time I sleep I have the same dream. I recall the event in my sleep and its just horrible.", "speaker": "usr"}, {"text": "That must be very distressing to have the same nightmare every night. Do you have a nighttime routine to help you get to rest in a more relaxed state?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, I read some magazines and some blogs on internet about some routines but they just don't help.", "speaker": "usr"}, {"text": "I'm sorry to hear that you haven't had success with routines. I have suffered with sleeplessness due to bad dreams as well. I find doing yoga with meditative breathing allows me to clear my mind, and sleep better. Do you practice any meditation?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I have never tried because I'm too anxious to stay still for longer periods of time.", "speaker": "usr"}, {"text": "I mean I have tried but its not easy.", "speaker": "usr"}, {"text": "Having high anxiety makes it very hard to concentrate on meditation. I take a medication for anxiety that has helped me a lot. Have you talked to your doctor about your anxiety?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, they gave me pills for that but it didn't help me.", "speaker": "usr"}, {"text": "I know its hard to help me, I just feel better by talking to someone.", "speaker": "usr"}, {"text": "I'm really sorry you weren't able to get relief with medication. I understand that having someone to talk to can be a relief when you feel so anxious.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have any close friends or family that you can talk to more often?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah I actually have my best friends and every time i feel horrible I talked to them.", "speaker": "usr"}, {"text": "But sometimes its just difficult cause bringing the same issue over and over can be exhausting for them.", "speaker": "usr"}, {"text": "I'm sure your friend is glad to be able to lend a listening ear. Sometimes we need to hash out our problems more than once to resolve them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you like to exercise? It can be a great way to relieve anxiety and exhaust your body so you sleep better.", "speaker": "sys", "strategy": "Question"}, {"text": "Actually, yes. I do a lot of exercise and that actually helps me sleep a little.", "speaker": "usr"}, {"text": "I'm so glad to hear you have some outlet for your anxiety that helps with your sleep. Keeping your body healthy can be a great start to getting your mind in a more calm space.", "speaker": "sys", "strategy": "Information"}, {"text": "If you don't mind me asking, do you work a lot of hours outside your home?", "speaker": "sys", "strategy": "Question"}, {"text": "No, I'm a student and with the pandemic and all that it's virtual but that keeps me busy.", "speaker": "usr"}, {"text": "I see. Being at home alone most of the time, even when you have virtual meetings, may be contributing to your anxiety. Maybe you could meet up with friends in person at a park or other outdoor location. Is that possible?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah, don't worry. I go out with my friends regularly.", "speaker": "usr"}, {"text": "That's great! I'm glad you are getting plenty of socialization during this difficult time.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks :D", "speaker": "usr"}, {"text": "Do you like music? It can be a great way to wind down instead of looking at screens before bedtime.", "speaker": "sys", "strategy": "Question"}, {"text": "I love music, it helps me disconnect from the world.", "speaker": "usr"}, {"text": "You know, you help me a lot to release some stress, thank you.", "speaker": "usr"}, {"text": "Wonderful! I'm so glad our conversation has helped you feel better. It's always nice to be able to get out what's on your mind in a trusting environment.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Please feel free to request a chat anytime you need it.", "speaker": "sys", "strategy": "Others"}, {"text": "I will, thank you so much.", "speaker": "usr"}, {"text": "You are very welcome! I hope you have a wonderful day!", "speaker": "sys", "strategy": "Others"}, {"text": "Same for you!!! and thanks again.", "speaker": "usr"}, {"text": "No problem. I believe you can manage your anxiety, and if you have trouble there is always help available.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you, i will keep working on that, cause i know i can overcome this.", "speaker": "usr"}], "seeker_question1": "it was very opening and I release some stress.", "seeker_question2": "no, nothing", "supporter_question1": "It was really fun", "supporter_question2": "I'd like to see how many speaking turns we have"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "breaking up cause husband cheating", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi there. How are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "ok. not great", "speaker": "usr"}, {"text": "how r u.", "speaker": "usr"}, {"text": "I am sorry to hear that. What is going on that makes you not feel great? I am well, thanks for asking.", "speaker": "sys", "strategy": "Question"}, {"text": "breaking up with husband. mixed emotions on it. relieved it is out in the open, sad it has to be over.", "speaker": "usr"}, {"text": "Going through a break up is never easy, especially when it is with someone you thought you would spend you life with. I understand completely. It is natural to feel sad for a while", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have been divorced myself so I know it is not easy. But I can promise it gets much better", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yeah. it sucks. wish it was not this way. do not want to move on but without trust there is nothing", "speaker": "usr"}, {"text": "Of course and it is normal to have mixed feelings", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I just cannot get out of this funk. why me? what did i do to make him want someone else?", "speaker": "usr"}, {"text": "Have you looked into any divorce support groups in your area or online? It can help to discover that you are not alone in how you feel", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah, but the only one in my area in person is cancelled. online seems impersonal. I dont mind being on my own, but like companionship. But will not trust again. I am in a no win situation. At least the kids are grown.", "speaker": "usr"}, {"text": "talking does help some, just no way to fix this really. It is internalized with me.", "speaker": "usr"}, {"text": "I understand. I went though a lot of feelings myself when I divorced. Blaming myself, blaming him, missing him. It took some time to work through but thankfully today it is all a distant memory. Sometimes time is the best healer. Be kind to yourself and take time for you.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yep. i guess it is too soon. 2020 is the suckiest year ever. On so many levels.", "speaker": "usr"}, {"text": "I hear you on that. It has been a very unusual year in general. I think that with everything going on in the world it is more important than ever that we take me time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "got plenty of me time. lol", "speaker": "usr"}, {"text": "this is just the worst year to meet people. most of my friends were mutual marriage friends, and their pity is uncomfortable, and a few have chosen sides.", "speaker": "usr"}, {"text": "I know how hurtful that can be when people chose sides. It happened in my own divorce. The best thing you can do I think is to remember not to let anyone else's misinformed opinions affect how you ultimately view yourself. None of those people were there and none of them experienced what you did.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yeah, i am ok with losing certain friends. some have surprised me some not so much. no way to meet new people or get away.", "speaker": "usr"}, {"text": "I understand, it is a difficult time to meet new people. Even in normal times a divorce is difficult but even more so with the restrictions we have at the moment. I think everything you are feeling is normal. Have you connected with a therapist to help you process all of your feelings. I know that helped me. Many are doing virtual sessions at the moment", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "none", "seeker_question2": "none", "supporter_question1": "no", "supporter_question2": "not that I can think of"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "Constant feeling that I might be laid off. I really like my job and it pays good. I have a family and cannot afford to lose job. It will be super hard for me to find new job. I just never know then and if I get laid off. I work in cruise industry and it has been few tough months.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hey, how are you today? Anything on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm OK. Just dealing with a lot of unknowns.", "speaker": "usr"}, {"text": "Yeah? Can you tell me a bit about these known unknowns?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I work for cruise industry and it's been a bit tough since whole COVID situation started.", "speaker": "usr"}, {"text": "Ah man, thats pretty unlucky isn't it, I'm in the same situation, but I think yours is a bit worse.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I'm just always worried that I can loose my job.", "speaker": "usr"}, {"text": "Hey, I feel you there on the anxiety, you'll definitely get through this.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It's just constantly to many unknowns, and it feels like it's not even getting better.", "speaker": "usr"}, {"text": "Thats what anxiety is all about, the best you can do is figure out how to address those unknowns.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "But how do I address them, how would I deal with this?", "speaker": "usr"}, {"text": "I lost my job, started coding, doing odd-jobs, and learning survival skills. That is how I prepared for my unknowns.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That sound great, just need to look for a back up plan.", "speaker": "usr"}, {"text": "Doesn't hurt to be prepared for anything, even the worst case scenarios! Don't sweat what other people think about you, its your life.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I guess it's a good time to start looking into creating a plan.", "speaker": "usr"}, {"text": "It is a good idea, who knows how the future is going to go for everybody honestly.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, I agree. It's always great to have back up plan in case something does not go the way we expect it.", "speaker": "usr"}, {"text": "Got any good ideas?", "speaker": "sys", "strategy": "Question"}, {"text": "Mturk! LOL. Not sure if I can make tons of money, but can be extra income to help out.", "speaker": "usr"}, {"text": "Mturk definitely helps! But don't put all your irons in one fire. Keep branching out!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thanks for your suggestions and ideas. I appreciate your support.", "speaker": "usr"}, {"text": "No problem man, anything else on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "No, I think that I'm good. Have a great night.", "speaker": "usr"}, {"text": "You have a good night too, keep on truckin and be the person you see in your ideals!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "It was a good conversation", "seeker_question2": "N/A", "supporter_question1": "I thought this was pretty good, still the noise from the chat pings is loud to me.", "supporter_question2": "Be cool If I could minimize the instruction for peer-supporter window. It caused my chatbox to wrap the words oddly in the bubble."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "Pretty down with the lack of securing a job and improving my finaces.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "Trying to keep a positive mindset", "speaker": "usr"}, {"text": "That is good. Is everthing ok?", "speaker": "sys", "strategy": "Question"}, {"text": "Not at all. I can't seem to get a job", "speaker": "usr"}, {"text": "I worry all day", "speaker": "usr"}, {"text": "So your having a hard time fiding a job. I'm sure something will come up", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm depressed. I refuse taking medications. But I find it hard to sleep.", "speaker": "usr"}, {"text": "I had same belief, its been months now and nothing yet", "speaker": "usr"}, {"text": "Times are hard for many right now. You are not alone. I myself lost a job not long again and it took me awhile to find a new one", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "How did you go about it?", "speaker": "usr"}, {"text": "What did you do before getting a job?", "speaker": "usr"}, {"text": "Well, I just keep appling and applying. I got down but keep at it. In the meantime I did some work for UBER, INSTACART, etc.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I wish I could do that. But I don't have a car I can't afford insurance for now.", "speaker": "usr"}, {"text": "There are other options. There is dog walking, house sitting, handy man work, etc? I'm sure you are good at things like that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I do dog walking, babysitting. But as you know that really can't help with the bills.", "speaker": "usr"}, {"text": "No, but you never know who you are going to meat. The more people you work for, the more contacts, etc you have.", "speaker": "sys", "strategy": "Others"}, {"text": "You're right. But I like to believe in what I actually see not what I think might happen.", "speaker": "usr"}, {"text": "I'll keep applying for other jobs.", "speaker": "usr"}, {"text": "I really need to get something better soon", "speaker": "usr"}, {"text": "Sometimes, you just have to have hope. I know you will find a job. You will find something better.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for your kind words.", "speaker": "usr"}, {"text": "I'll keep applying. Hopefully something good comes my way", "speaker": "usr"}, {"text": "You are welcome. I truly believe in you and what I say. You are not alone in this. So many are struggling right now.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I know there are others in similar situation, bu t knowing that doesn't really help", "speaker": "usr"}, {"text": "Thanks for the talk.", "speaker": "usr"}, {"text": "I have been where you are. I have stuggeling with finding a job. You will find one.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have a great day", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "He was polite", "supporter_question2": "No"} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "always being asked to do things and help , and no one is here for me", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, I need to vent about an ongoing situation. Can I talk to you?", "speaker": "usr"}, {"text": "Of course you can talk to me, What would you like to vent about?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am that friend that everyone can count on, I put everyone before me. But lately even though i volunteer to help, I have been feeling used and very angry.", "speaker": "usr"}, {"text": "So you are feeling kind of used by your friends and/or family?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, very used and very angry.", "speaker": "usr"}, {"text": "I can understand how you feel, I have felt used at times by family and friends myself.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you tried to talk to them about the situation? Does the possibility of the conversation give you an undue amount of anxiety?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It is like they could care less about what I need to do, they show up late to get their kids, or think nothing of running errands and not coming early.", "speaker": "usr"}, {"text": "I have not said anything to them.", "speaker": "usr"}, {"text": "Why haven't you said anything to them?", "speaker": "sys", "strategy": "Question"}, {"text": "I hate confrontation.", "speaker": "usr"}, {"text": "I understand, confrontation can be quite stressful.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "exactly, do you think I should just stop saying yes to them.", "speaker": "usr"}, {"text": "There may not be an alternative unfortunately. In order to avoid involuntary and messy conflict later you may need to have planned/structured conflict now.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That was what I was thinking also. i will try to not be available.", "speaker": "usr"}, {"text": "I think it may be important to make sure you have an end goal in mind in order to have a chance to resolve the conflict in peace.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My end goal is to be respected. Perhaps I really need to have a conversation and see how that goes first,", "speaker": "usr"}, {"text": "I think that is a wise first step.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Me too, thanks for listening and helping me come to a decision.", "speaker": "usr"}, {"text": "I am grateful to be of help.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "bye", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "", "supporter_question1": "I enjoyed helping another person", "supporter_question2": "The interface was a little clunky and took time to understand."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I have had a very difficult time during this holiday season. I lost my job, and have experiences problems with my significant other. I sleep more than normal, and have been drinking heavily.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good morning", "speaker": "usr"}, {"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "Merry Christmas", "speaker": "usr"}, {"text": "Good morning", "speaker": "sys", "strategy": "Others"}, {"text": "Merry Christmas", "speaker": "sys", "strategy": "Question"}, {"text": "How may I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm just struggling real bad with depression lately.", "speaker": "usr"}, {"text": "I feel like I'm not any good, but the other part of my mind says that just isn't true.", "speaker": "usr"}, {"text": "Despite having those conflicting thoughts....I can't get going.", "speaker": "usr"}, {"text": "I've been in a downward spiral....IDK how to escape it", "speaker": "usr"}, {"text": "I am so sorry i know how you are feeling just know everything is going to be okay", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "what has been making your depression start?", "speaker": "sys", "strategy": "Question"}, {"text": "I mean things do typically work themselves out, they always do....but I just can't get out of this rut I've been in.", "speaker": "usr"}, {"text": "Well I lost my job because my GF had texted me saying she didn't want to be with me anymore....and I just couldn't handle it.", "speaker": "usr"}, {"text": "Then I just started going downhill from there.....have had difficulty finding another job, or trying to replace lost income.", "speaker": "usr"}, {"text": "Have you looked into seeking therapy that will sometimes help with your depression", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have an appointment scheduled with a Doctor on Tuesday actually....", "speaker": "usr"}, {"text": "I made a call the other day....which was difficult in and of itself", "speaker": "usr"}, {"text": "That is good. Have you been looking for another job putting in applications everywhere?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I have....I've had difficulty trying to receive a call back though.", "speaker": "usr"}, {"text": "I know it is hard right now finding a job with this pandemic going on and it will take time but i know you will find a job soon", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "which has been frustrating in and of itself. I know it's all mental, but I just can't break through.", "speaker": "usr"}, {"text": "You have to remain positive and keep your head and tell your self everything will be okay", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I can understand how you are feeling and you are not alone", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I really appreciate you listening, and understandig", "speaker": "usr"}, {"text": "it's tremendously helpful", "speaker": "usr"}, {"text": "You are welcome. Everything will be okay just know that.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You're right...I do know that, I just need to truly believe it. Every day is a new day for opportunity and to be better then yesterday.", "speaker": "usr"}, {"text": "Right and you have to take control of those negative thoughts and replace them with positive thoughts", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I could do a better job of reframing situations and looking at everything as 'glass half full' instead of empty", "speaker": "usr"}, {"text": "You are right you have to learn to control your feelings towards a situation", "speaker": "sys", "strategy": "Information"}, {"text": "I do tend to overreact or just go overboard pretty easily.....I agree with you there.", "speaker": "usr"}, {"text": "Don't let depression take full control of you then it will be all bad", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's true....I will start doing a better job at looking at the brighter side of things....it's not as bad as I make it seem I guess.", "speaker": "usr"}, {"text": "once you learn how to have control over your feelings over situations then it will be pretty easy to maintain", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think seeing the doctor will help a ton too. you've been extremely helpful", "speaker": "usr"}, {"text": "Yes seeing a doctor would really be helpful for you.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for spending 15 minutes talking to me", "speaker": "usr"}, {"text": "No problem. have a Merry Christmas and cheer up please :)", "speaker": "sys", "strategy": "Others"}, {"text": "I will, you've been a huge help :D", "speaker": "usr"}, {"text": "I am glad I helped you today. Take Care.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "This was awesome!", "seeker_question2": "no this was so great and helpful", "supporter_question1": "I am glad I helped the seeker out a lot.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I feel working with all these anti mask wearing people Im going to catch more than COVID. I think im going to catch Ebola.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "At the moment, good.", "speaker": "usr"}, {"text": "I need help!", "speaker": "usr"}, {"text": "These people.....I don't understand....", "speaker": "usr"}, {"text": "I hear that they don't understand, can you explain further", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Can you tell me more?", "speaker": "sys", "strategy": "Question"}, {"text": "My co-workers feel that this whole pandemic thing is a government conspiracy to lessen the overpopulation in this world. It really hurts me cause I have people who have passed due to this. THIS IS REAL!!", "speaker": "usr"}, {"text": "There are a lot of people who are struggling and it is clearly a very upsetting time for you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you considered whether your colleagues are simply hiding their worry? Have you tried talking to them?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yet it is upsetting and I worry for them.", "speaker": "usr"}, {"text": "That is extremely compassionate of you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I tried talking to them. I tried to reason with them. They feel that life is life. No it is not. Now I respect their positions in life, but since we work together, we have to protect other feelings as well.", "speaker": "usr"}, {"text": "There is a lot of concern about, are your work following guidelines?", "speaker": "sys", "strategy": "Question"}, {"text": "I am very anxious cause I need to run to the bathroom and breath", "speaker": "usr"}, {"text": "Work guidelines we are following. I want the anxiety to stop.", "speaker": "usr"}, {"text": "I am also in this situation at work, I have used breathing methods to calm myself down which worked, have you tried anything like this?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It is simple, put on mask and work, when you get out of the office then do what you want.", "speaker": "usr"}, {"text": "I am anxious now and using a breathing exercise as I type", "speaker": "usr"}, {"text": "So you are frustrated because others are not using masks, have I got that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It's not that they are not using masks, it is their position and reasons not to wear the masks and that puts others in a scary and anxious position at their workplace where in these times, work is scare.", "speaker": "usr"}, {"text": "What is your point of view on masks?", "speaker": "usr"}, {"text": "Just from talking to you, I can feel how anxious you are and this is made worse by your colleagues, perhaps they are struggling in different ways with this.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes they are....we need to make things different for everyone in the workplace but not on peoples health", "speaker": "usr"}, {"text": "There are guidelines on how work places should be handling the COVID issue. Has your manager gone through any guidelines with the team?", "speaker": "sys", "strategy": "Information"}, {"text": "Yes he has and is going to go over it on Monday with all of us and we should come to an agreement", "speaker": "usr"}, {"text": "That seems like a really good time to go through how you feel. Writing how you feel down can help to ensure that you get your feelings across. Do you think that is something you could do?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, this is something I can do. You have been a great help listening to my issues.", "speaker": "usr"}, {"text": "I am glad this is something that can work for you, it is something that could help in different ways.", "speaker": "sys", "strategy": "Others"}, {"text": "That is correct.", "speaker": "usr"}, {"text": "Do you have any other worries at this time or want to explore this any further?", "speaker": "sys", "strategy": "Others"}, {"text": "Not at this time", "speaker": "usr"}, {"text": "It has been lovely talking to you.", "speaker": "sys", "strategy": "Others"}, {"text": "same here, now how do you get out of this....", "speaker": "usr"}, {"text": "I believe you press quit", "speaker": "sys", "strategy": "Others"}, {"text": "ok", "speaker": "usr"}], "seeker_question1": "n/a", "seeker_question2": "n/a", "supporter_question1": "I really liked it as I felt it became more natural.", "supporter_question2": "It would be good to have a button that you could both press to say naturally ended."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "My friend's dad passed away due to Coronavirus and I am sad.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello how are you?", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, I am feeling sad. My friend's father passed away day before because of COVID-19 disease.", "speaker": "usr"}, {"text": "I could see how that would be very upsetting and make you sad.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "do you have family near by for comfort and support?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, my friends has flown back. But I could not go because of all the restrictions. I am unable to pay last respects in person that was very close to me.", "speaker": "usr"}, {"text": "im so sorry to hear of this issue. do you have other outlets like getting out into nature? i find a good walk or a nice book helps with easing my mind.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I could try distracting myself. But my main worry is what if my parents catch corona-virus? The thought makes me very nervous and depressed.", "speaker": "usr"}, {"text": "i could see why that may worry you. as it would worry me also. as my parents are older in age and i have young children. i just realize that life must go on regardless of given situation. always look to the positive. it is best to find something to ease your mind rather it be facetiming family, reading, yoga, or even getting fresh air", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "hows the weather where you are located?", "speaker": "sys", "strategy": "Others"}, {"text": "I am in mid-west Canada and it's snowing like crazy. Winter has arrived already with full force. Going out is not an option", "speaker": "usr"}, {"text": "So I am trying to watch some movies or study some research papers for my semester exams", "speaker": "usr"}, {"text": "But there are many disturbances and I can't focus", "speaker": "usr"}, {"text": "oh goodness, im in the deep south. even tho its close to winter it definitely does not feel that way.", "speaker": "sys", "strategy": "Others"}, {"text": "what are some disturbances that you deal with currently?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "As I told, the thought that my beloved parents or family members catching covid, and the thought of going back to my country in case of emergency keeps playing on my mind", "speaker": "usr"}, {"text": "remember as long as your parents remain safe they will be fine. you will be fine. we all will be fine. research has shown that majority of people who have caught covid have recovered with no issues. i myself have had covid and i am here.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Good to know about your recovery. Thanks for the information. Is COVID as bad as it sounds?", "speaker": "usr"}, {"text": "it is bad but recoverable. alot of coughing and alot of sleeping. high fever. but a family member of mine who is 74 caught it. he has diabetes,obese and has heart trouble. he made a full recovery with no issues", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That is good to know. My parents don't have any underlying health conditions except a little blood pressure. I hope they will remain fine. I thank you whole heartedly for your information and suggestions. Have a great evening.", "speaker": "usr"}, {"text": "Please take care and stay safe!", "speaker": "usr"}, {"text": "you to also. thanks for reaching out. stay safe", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "nothing at all", "supporter_question2": "not a thing. its fantastic"} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "I was dating this guy for about a month or so, and everything had been going well. It was my first relationship in a long time. All of a sudden, he ghosted me. No explanation. I was left thinking that I'm not built to be in a relationship.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I still see him from time to time online, but I don't know why he just dropped me.", "speaker": "usr"}, {"text": "Who do you see online?", "speaker": "sys", "strategy": "Question"}, {"text": "What did he drop on you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I occasionally see the guy that I was dating online, and it makes me feel sad all over again.", "speaker": "usr"}, {"text": "He dropped our relationship.", "speaker": "usr"}, {"text": "Can you block notifications for him?", "speaker": "sys", "strategy": "Question"}, {"text": "How long ago did he stop it?", "speaker": "sys", "strategy": "Information"}, {"text": "I thought seriously about that, but for some stupid reason, I keep thinking, \"What if he comes to his senses and wants to contact me?\"", "speaker": "usr"}, {"text": "A couple months ago, but I haven't gotten over him.", "speaker": "usr"}, {"text": "If you block him and he wants to get in touch, he will find a way. Make him work hard", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You really think playing hard to get will work?", "speaker": "usr"}, {"text": "I think if he is interested still it will, if not his loss.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thanks for saying that, but I still have the problem of wanting to be in a relationship.", "speaker": "usr"}, {"text": "With him, or a relationship with someone?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "With him... he was perfect (or at least I thought), but also, I'm lonely, and it's hard to process not being in a relationship during the pandemic.", "speaker": "usr"}, {"text": "Have you tried making other connections online? A lot of people are home during this pandemic, you may meet someone much better.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "True. What can I do to get over him in the meantime?", "speaker": "usr"}, {"text": "Keep busy! Get mad instead of sad!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I would not contact him if he was not contacting me. You deserve better than that!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Lol. I think I can do that!", "speaker": "usr"}, {"text": "Yes, we women function better when we get pissed!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You're right. What do I do if he contacts me again? Do I let the conversation play out and see what happens?", "speaker": "usr"}, {"text": "Play it cool and be ready to make up a whole bunch of fun things you have been doing.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That's a good idea. I can do that.", "speaker": "usr"}, {"text": "Of course you can!", "speaker": "sys", "strategy": "Others"}, {"text": "You may find your feelings have changed. Sometimes we just want what we don't have, lol.", "speaker": "sys", "strategy": "Information"}, {"text": "That's also true.", "speaker": "usr"}, {"text": "Thanks, I will try that!", "speaker": "usr"}, {"text": "You are welcome. Stay strong, you are stronger than you think.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "The advice was very good. However, my partner thought I was a woman because I was talking about a love interest that's a man.", "seeker_question2": "It was pretty straight forward.", "supporter_question1": "n/a", "supporter_question2": "n/a"} {"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "I have a friend that is not listening to me and she is not accepting how I feel and is being very dismissive.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {}}, "dialog": [{"text": "Hello.", "speaker": "usr"}, {"text": "Hi there, How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am angry today.", "speaker": "usr"}, {"text": "Would you like to go into the reasons for why you are angry?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I guess. I have a friend that is being really annoying and dismissive. I feel like they're not being a good friend.", "speaker": "usr"}, {"text": "Do they act this way often?", "speaker": "sys", "strategy": "Question"}, {"text": "Not really, we were talking recently and she just didn't really want to hear my opinion and talked over me. Normally she's pretty good at listening.", "speaker": "usr"}, {"text": "Well, everyone, including yourself, is entitled to an off day. Maybe something is going on with her she doesnt want to share. Or possibly even she is trying to share but doesnt know how.", "speaker": "sys", "strategy": "Information"}, {"text": "I guess that could be the case.", "speaker": "usr"}, {"text": "What should I do then?", "speaker": "usr"}, {"text": "Perhaps try to reach out and see if anything is wrong.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "So I should just ask her if something is going on?", "speaker": "usr"}, {"text": "I would remember though, its ok for people to want to be left alone though if things are bad, sometimes they just need their space.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Ok, that makes sense, I can get like that.", "speaker": "usr"}, {"text": "What if something isn't wrong though?", "speaker": "usr"}, {"text": "I would just say something along the lines of: Hey, youre not acting like yourself today, anything you want to talk about?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I would see if there is anything you can do to help, if not just try and be as supportive as you can.", "speaker": "sys", "strategy": "Information"}, {"text": "Ok, that sounds like a good plan. I'm just a little worried that it won't work because she was acting really rude. So I feel like I don't really want to talk to her right now.", "speaker": "usr"}, {"text": "Well, youre own health and well being does come first. If you feel it wont get anywhere, give her some space and come back to it at another date if you think you both would be comfortable with it.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Okay. I think that sounds good. I'll give myself and hopefully her some time to calm down and then maybe ask if she want's to talk?", "speaker": "usr"}, {"text": "That sounds like a solid plan.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you for helping! I feel a lot less upset and like I have an actual plan.", "speaker": "usr"}, {"text": "You really helped me see that something could be going on with her that made her act so rude.", "speaker": "usr"}, {"text": "I am glad i could help!", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah, everyone including me, forgets that each individual has their own sets of things going on each day. Always good to look at it through their eyes a bit.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah, I think it's hard to do that when you're upset too.", "speaker": "usr"}, {"text": "It definitely is. I guess thats what makes us human though.", "speaker": "sys", "strategy": "Others"}, {"text": "Take care!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "problems with friends", "situation": "I am alone and have no friends.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "hi there, how can i help you this evening?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am just alone and have nobody to talk to and can't make friends because i have been through too much", "speaker": "usr"}, {"text": "im sorry to hear that, care to talk about it?", "speaker": "sys", "strategy": "Question"}, {"text": "sure", "speaker": "usr"}, {"text": "why do yo think you are having a hard time making fiendships?", "speaker": "sys", "strategy": "Question"}, {"text": "Because everyone I come across is into drugs and I do not do drugs", "speaker": "usr"}, {"text": "are you in support or recovery yourself?", "speaker": "sys", "strategy": "Question"}, {"text": "recovery myself. I can not do it but I also have relapsed because of someone I met so I am just alone now because I am not going to do drugs again", "speaker": "usr"}, {"text": "i know that can be a very tough situation, my father and brother are both addicts. it helps to have a good support structure around you to stay in your sobriety .", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "do you go to any group meetings or support groups?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes it does and I have no support because i moved to a new state so all my family is in tn and i am in ga now, no i do not i might think about that though i was thinking of maybe doing something online, but my finance is and i are doing a long distance thing for now and I do not want to accidentally go over a line if i happen to be paired with a male to talk to so i am just here waiting for him to get home", "speaker": "usr"}, {"text": "well, when it comes to support groups, you can choose your sponsors and people who you want to build your support group with, i know it can be hard living in a state away from your family, i live in California and my family lives in Texas. You could also look at married men as an acceptable solution to avoiding that line as well.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "are you religious at all?", "speaker": "sys", "strategy": "Question"}, {"text": "no i dont think that would go over well. No i am agnostic. I do wish i had a good friend that knew me who I could talk to. he told me i could talk to one friend in tn and i call when i need something but it bothers him so i try not to do that.", "speaker": "usr"}, {"text": "there are always groups on social media, some are even local.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "so your fiance is upset when you talk to your friend back home?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yeah it bothers him. and i don't want to bother him.", "speaker": "usr"}, {"text": "is your fianc\u00e9 in reovery himself?", "speaker": "sys", "strategy": "Question"}, {"text": "yes he is.", "speaker": "usr"}, {"text": "do you talk to him about how you are feeling about your recovery as well? or is this conversations that you only have with your friend?", "speaker": "sys", "strategy": "Question"}, {"text": "i talk to him about everything. he has been a good listener.", "speaker": "usr"}, {"text": "well thats great!! its important to have someone you can vent to.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "well thats great!! its important to have someone you can vent to.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "sorry dont know why that posted twice.", "speaker": "sys", "strategy": "Others"}, {"text": "yes it is. i thank you for your time. I hope you have a good day. thanks for the chat.", "speaker": "usr"}, {"text": "your welcome. good luck. and im proud of your sobriety!! :)", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thank you have a nice night!", "speaker": "usr"}], "seeker_question1": "i do not like how it cuts off the words if it is too long for the line.", "seeker_question2": "fix the broken word in the text would be easier to read that way", "supporter_question1": "", "supporter_question2": "text wrapping"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I was currently offered a job promotion to become a supervisor. I've been with the company for over 3 years. My supervisor was only requested for me to bring in my 12th grade transcripts, and that's something I'm not able to get my hands on. So with that being said I will have to stay an agent,", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3"}, "supporter": {}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello how is your day going", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I guess my day is going fairly well.", "speaker": "usr"}, {"text": "I just got some bad news and its got me down.", "speaker": "usr"}, {"text": "Im sorry to hear that please tell me about it", "speaker": "sys", "strategy": "Question"}, {"text": "Well I was given a promotion at my job to take a supervisor position. The only thing that my supervisor needed from me was my 12th grade transcripts, and I'm having a hard time getting them.", "speaker": "usr"}, {"text": "They have given me a total of 3 weeks and I wasn't able to accomplish it .So they had to go with someone else.", "speaker": "usr"}, {"text": "I understand that can be flustering. Have you tried contacting your school for help?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "So it pretty much has me down, because my other co-workers were looking for me to step up and i feel that I've let them down.", "speaker": "usr"}, {"text": "It is hard to let your coworkers down but you could be honest with them and tell them what happened .", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes I've tried asking the administration office and they said since its been over 10 yrs that those files are stored in another building. They went to the building and wasn't able to find it. So at this point my hands are tied and I'm screwed.", "speaker": "usr"}, {"text": "One thing you need to assure yourself of is that it wasnt your fault.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You do have some other methods available to you to get the transcripts.", "speaker": "sys", "strategy": "Information"}, {"text": "I've done that but so many people look up to me and its just hard to for me to be there on a daily basis knowing that I had this big opportunity and that I want be able to fulfil.", "speaker": "usr"}, {"text": "Have you tried contacting your State or county board of education?", "speaker": "sys", "strategy": "Question"}, {"text": "Are you saying that I do have other methods? But they have already moved forward with another candidate.", "speaker": "usr"}, {"text": "Yes that's who I contacted at the beginning of my search", "speaker": "usr"}, {"text": "The good news is your coworkers will always look up to you even if you are not in the supervisor roll.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Your coworkers look up to you because of the person you are.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thats true in some aspect", "speaker": "usr"}, {"text": "You can still be a big influence to your coworkers without being in the supervisor roll.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think if you spent some time being a mentor to some of your coworkers you would feel better about the situation.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I believe that's the only positive part dealing with this situation,", "speaker": "usr"}, {"text": "Your coworkers obviously look up to you and would appreciate your leadership in mentoring.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Ive been a mentor 3 years out of 3 1/2 years Ive been with company", "speaker": "usr"}, {"text": "Take this oppertunity to share your experience with your coworkers and reach out to your management for more training that is available to you.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Perhaps you can take some online classes on your own and show management that you are taking an interest in advancing in the company.", "speaker": "sys", "strategy": "Information"}, {"text": "Thats a good ideal ill think about doing that. Thanks for your advice", "speaker": "usr"}, {"text": "Your welcome I'm glad I was able to help. Is there anything else I can help you with?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thats it have a blessed day", "speaker": "usr"}, {"text": "OK goodbye.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "The task was GOOD.", "seeker_question2": "N/A", "supporter_question1": "It was fun, I think I gave good advice.", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "My turning another year older and still have nothing to show for my life, no friends or career. I'm undiagnosed autistic with mental health issues and I'm very alone and unsupported", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there.", "speaker": "sys", "strategy": "Others"}, {"text": "Hello", "speaker": "usr"}, {"text": "Is there something you want to discuss?", "speaker": "sys", "strategy": "Question"}, {"text": "yes", "speaker": "usr"}, {"text": "My birthday's coming up and I feel a lot of self-hatred for what I've failed to accomplish by this age.", "speaker": "usr"}, {"text": "So it sounds like the birthday is a time for self-reflection, and you're not happy with where you are right now?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yea that's right. It's weighing heavy on my mind at the moment", "speaker": "usr"}, {"text": "Is this something you've felt on previous birthdays?", "speaker": "sys", "strategy": "Question"}, {"text": "yes, the older I get the worse the feeling is. I didn't used to hate birthdays when I was younger", "speaker": "usr"}, {"text": "I'll confess I have felt the same way, especially with \"milestone\" birthdays (30, 40, 50, etc.).", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do you think you are possibly expect too much in terms of achievements?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, those are hard. My 30th was difficult. Society has so many wrong ideas of where people need to be, and it just doesn't apply to me. I'm so different from normal people.", "speaker": "usr"}, {"text": "maybe, but being autistic, even average achievements are hard for me. I have to work so hard just to be average", "speaker": "usr"}, {"text": "May I ask, how did you deal with your own birthday depression? Maybe I can learn from you", "speaker": "usr"}, {"text": "As I became older, i started to wonder what terms like \"normal people\" and being \"average\" really mean.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Am I comparing myself to something that even exists?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's what I've been thinking about too. It probably doesn't exist, but society would have us believe otherwise", "speaker": "usr"}, {"text": "That's so true. It's tough to deal with.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "But I will same, as I became older, I just stopped caring as much about what other's think. It just happened.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yep, it sure is. I figure people stop caring that much when they get older", "speaker": "usr"}, {"text": "Also, I'm sure there are some things in life you are good at, even if those aren't what society seems to value.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I've already stopped caring what people younger than me think. They just seem so young to me", "speaker": "usr"}, {"text": "yea, it's just hard when I struggle so much with employment. My issues really keep me from succeeding in jobs", "speaker": "usr"}, {"text": "Sure, there are things I can do; but they don't seem to help me with anything important in life, if you know what I mean", "speaker": "usr"}, {"text": "Yeah, I hear you. Are you talking to others - such as professionals, etc. - about your autism?", "speaker": "sys", "strategy": "Question"}, {"text": "I was forced into therapy as a young person. I think it put me off seeking professional help because I hated the experience.", "speaker": "usr"}, {"text": "But I talk to other autistic people in support groups online", "speaker": "usr"}, {"text": "Also, I'm sorry to cut this off but I need to go soon. I want to tell you you're quite compassionate and kind", "speaker": "usr"}, {"text": "Being \"forced\" to do anything is usually a turn off. But it's good to hear there are groups online to help.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I've enjoyed talking to you", "speaker": "usr"}, {"text": "Yes indeed", "speaker": "usr"}, {"text": "It's not a great experience unless you choose it", "speaker": "usr"}, {"text": "Oh, thanks. It's always nice to have a real conversation with someone.", "speaker": "sys", "strategy": "Others"}, {"text": "For sure. May I ask if you're planning to become a counselor?", "speaker": "usr"}, {"text": "I didn't know if this simulation is for people to get training for that type of wokr", "speaker": "usr"}, {"text": "I haven't planned on it, but I am looking for a career change. But no, this wasn't training for me.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Not sure what this simulation is all about :)", "speaker": "sys", "strategy": "Others"}, {"text": "Oh cool. I think this is a pretty interesting platform", "speaker": "usr"}, {"text": "haha me too, but it seemed interesting", "speaker": "usr"}, {"text": "Yep. Oh well, hope this was worth while for you.", "speaker": "sys", "strategy": "Others"}, {"text": "I came here the other day and never got matched with anyone so I left.", "speaker": "usr"}, {"text": "Thanks, it was. And you seem really cool", "speaker": "usr"}, {"text": "I guess we can wrap up since it's over 15 mins", "speaker": "usr"}, {"text": "and they said we can stop after 15 i think", "speaker": "usr"}, {"text": "Thanks. Be sure to do something enjoyable on your birthday.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you:) Hope you enjoy your day/night", "speaker": "usr"}, {"text": "OK. Do I just hit \"Quit\"? I forget.", "speaker": "sys", "strategy": "Others"}, {"text": "I think we both have the finish button. So we can click any time.", "speaker": "usr"}, {"text": "I'll exit now. See you:)", "speaker": "usr"}, {"text": "Take care.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "It felt awkward in that I wasn't sure how much was \"overloading\" onto the other person. I wanted to get the job done but not put them out", "seeker_question2": "maybe make matching faster? though you don't control that I guess", "supporter_question1": "I often felt rushed in my response (and picking the category). If I didn't respond, would the other become impatient?", "supporter_question2": "Can I pick the categories after the whole conversation is done?"} {"experience_type": "Current Experience", "emotion_type": "disgust", "problem_type": "problems with friends", "situation": "I LOVE MY FRIEND BUT TODAY FIGHT", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "I love my friends but today hatred in my life", "speaker": "usr"}, {"text": "It's great that you have friends in your life that you love. What is causing you to feel that you hate your life today?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "My friend saw the lie", "speaker": "usr"}, {"text": "Ok. Your friends saw the lie. do you mean to say that your friends uncovered a lie you told them?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes he told lie to me", "speaker": "usr"}, {"text": "So a good friend told you a lie? Do you feel that the lie was meant to hurt you?", "speaker": "sys", "strategy": "Information"}, {"text": "I am very hurted", "speaker": "usr"}, {"text": "How did the lie hurt you?", "speaker": "sys", "strategy": "Question"}, {"text": "He say that lie i will hurt", "speaker": "usr"}, {"text": "How long have you know him? Has he lied to you in the past?", "speaker": "sys", "strategy": "Question"}, {"text": "10 year friendship no one lie to the past", "speaker": "usr"}, {"text": "That says a lot that he has never lied to you prior to this. What do you think changed about him to cause him to lie this time?", "speaker": "sys", "strategy": "Question"}, {"text": "He say sorry to me i accepted", "speaker": "usr"}, {"text": "Sometimes a little space can help resolve feelings. Do you feel that a little time would help you to be able to accept his apology and forgive him?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Ok i accepted", "speaker": "usr"}, {"text": "Have you communicated to him that his lie hurt you?", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "NICE", "seeker_question2": "NICE", "supporter_question1": "It seemed to be a bot or a person that did not speak english as their first language.", "supporter_question2": "Better communication from seeker"} {"experience_type": "Current Experience", "emotion_type": "disgust", "problem_type": "job crisis", "situation": "Boss keeps hitting on a co-worker, who really doesn't like the guy. What can I do to make it stop?", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm doing fine. My proble m is that my boss keeps hitting on a co-worker, who really doesn't like the guy. What can I do to make it stop?", "speaker": "usr"}, {"text": "Boy, that's a tough one. You've got to handle a problem like that pretty diplomatically. Have you talked to your co-worker, the one the boss hits on?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I've tried to bring it up with her indirectly, but it's an uncomfortable issue, you know? She is really upset, and I don't know whether it's my place to handle this kind of thing. It's more of an HR issue, but should I go to HR? Will that help, or just get me in trouble? I don't know.", "speaker": "usr"}, {"text": "That's a good question, and I don't know the answer. It depends on your HR department. Have you suggested that the co-worker talk to HR? Is there an anonymous system for filing complaints?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No, the company hasn't set up a system for passing along info that way. I don't know if she has talked to HR. She might not have because she's worried that it'll get back to her boss, and she'll get punished. I'd like to be supportive, even if I can't help solve the problem.", "speaker": "usr"}, {"text": "That's a good attitude. You want to be supportive and helpful. You sound like a good co-worker. Remember that the problem did not start with you, so you do not need to feel responsible for it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for your words of encouragement? Maybe there is little I can do, but I don't want to let the problem fester. She's a great co-worker and a great worker. We need her on the team. What do you think a good first step would be?", "speaker": "usr"}, {"text": "That's a good question. I would show support for her and empathize with her and her situation. Do you have lunch with her? Can you send her a text letting her know she's valued? She might appreciate that.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Sometimes we have lunch, but usually she just eats at her desk. I could easily send her texts of encouragement.", "speaker": "usr"}, {"text": "Ok. That's a good first step. I think you have a way forward with this. Maybe after a few texts, you can sit down and talk about solutions in detail, like going to HR.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Ok. I'll try sending a couple of texts every day. Then I'll see if she wants to have lunch outside with me when the weather gets better.", "speaker": "usr"}, {"text": "That's a good positive step. I think that you've got a pretty handle on the situation. Good for you!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks. The boss is pretty good at his job. He know how to manage projects and he's good with clients. There is just this one thing that he gets wrong and somebody needs to get him to stop.", "speaker": "usr"}, {"text": "I understand that you're frustrated and sad. I would feel the same way too. I think that anyone else in your situation would feel the same way.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks. I guess I just have to accept things as they are. I can't afford to leave this job, and it's impossible to find another job at this time. Plus I don't want to abandon my co-worker in her time of need.", "speaker": "usr"}, {"text": "Well, you have to do what is right for yourself. If you find a better job, think seriously about taking it. Your co-worker will not be there forever. You have a responsibility to yourself.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "True. I hadn't thought of it that way. I should consider my needs. Thanks!", "speaker": "usr"}, {"text": "You're welcome! I'm glad that I was able to help you!", "speaker": "sys", "strategy": "Others"}, {"text": "I feel a lot better now. I start sending text messages to my co-worker on Monday. Thanks! Have a good day!", "speaker": "usr"}, {"text": "You too! Have a great day, and good luck with work!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "By the way, I matched with myself! I tried to provide full responses. You might want to make sure the system doesn't allow matching with the same person.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "Issues with Parents", "situation": "I'm angry at my mother, she never seems to understand me and always criticize everything I do whether good or bad.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2"}, "supporter": {"relevance": "3"}}, "dialog": [{"text": "How is your feeling now?", "speaker": "sys", "strategy": "Question"}, {"text": "I have mixed feelings sad and angry at the same time.", "speaker": "usr"}, {"text": "It seems that you are feeling blue and upset by others, right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes. Am sad because I love my mom so much and I never like to get into arguments with her.", "speaker": "usr"}, {"text": "From the short conversation, I can feel how sad you are.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. My mom never approves of most of the things I do.", "speaker": "usr"}, {"text": "What kind of arguments did you have with your mom?", "speaker": "sys", "strategy": "Question"}, {"text": "Like the kind of friends I should have. I believe I have freedom to choose my friends not her.", "speaker": "usr"}, {"text": "I had similar situation like yours. My mom did not want me to make friends with some people.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Really? How did you deal with that because for me it makes me angry.", "speaker": "usr"}, {"text": "I just had good conversations with my mom to express my thoughts. Did you have a frank chat with your mom to express your concerns?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I try to but it never ends well if I don't agree with her suggestions.", "speaker": "usr"}, {"text": "Take a deep breath and it can make you feel better.", "speaker": "sys", "strategy": "Information"}, {"text": "What are her concerns about your friends?", "speaker": "sys", "strategy": "Question"}, {"text": "OK! I have taken a deep breath.", "speaker": "usr"}, {"text": "ok, that's good. tell me more about your mom's concerns of your friends.", "speaker": "sys", "strategy": "Question"}, {"text": "She feels that they have some bad influence on me because of their family background. I don't do anything bad with them.", "speaker": "usr"}, {"text": "Some of my friends are so good they even inspire me to be better everyday.", "speaker": "usr"}, {"text": "My mom told me similar concerns before. It is understandable.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "All I need is to find a way to show her that I can make some good decisions as well and that she can trust me to make good friends. I have never gotten into trouble before with my friends", "speaker": "usr"}, {"text": "My suggestion is that tell her these facts and she can make a better decision. I think she assumed your friends are bad influencers just based on their family background.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do I need to buy her a gift or something to let her know I care so as to start the conversation?", "speaker": "usr"}, {"text": "Yes, a good idea, it pleases her.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you for your time.", "speaker": "usr"}, {"text": "Bye", "speaker": "usr"}, {"text": "You are welcome. Hope it will go well.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I found the task helpful", "seeker_question2": "No", "supporter_question1": "NA", "supporter_question2": "NA"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I'm a therapist and I'm getting burned out on the job.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you?", "speaker": "usr"}, {"text": "Hello there, how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm ok. To be honest, I'm a therapist and I'm getting burned out on the job.", "speaker": "usr"}, {"text": "I hear you .. it can be very difficult dealing with other peoples' problems all day. Would you consider retraining for something else?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Maybe. I'm not really young anymore. The thought of going through more school...well, I dunno about that.", "speaker": "usr"}, {"text": "True. So you feel you're stuck in a rut - you're not happy but you don't feel unhappy enough to move on?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I just feel like I'm in limbo. Just there. People complain all day about their problem. I have a therapist, but I think my therapist is burnt out too.", "speaker": "usr"}, {"text": "It's a vicious cycle isn't it!? What about looking for another profession that does not involve much retraining?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm too young to retire but I don't know how many more years I can slog on with this career. It used to be pretty good. Now, it just seems the same gray job every day.", "speaker": "usr"}, {"text": "Are you in a financial position where you could take some time off, go travelling perhaps, and renew yourself?", "speaker": "sys", "strategy": "Question"}, {"text": "I've thought about that. I'd love to travel. I feel an obligation to my patients. I don't want to abandon them. I could pass them to other therapists, maybe temporarily. I don't know how they would feel about that.", "speaker": "usr"}, {"text": "Well, I would hope that they would understand that even therapists have to have a private life. And I am sure they'd prefer you at the peak of your game and not burned out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "True. They might wonder how committed I am to them and to the profession if I go away for a while. I've thought about lightening my work load too.", "speaker": "usr"}, {"text": "Yes perhaps you could switch to part time? If you could afford it?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Money not really the issue. I just worry that I'll keep burning out, just more slowly. Other therapists go through this as well.", "speaker": "usr"}, {"text": "Somewhere at the top of the chain there must a very weary therapist with no-one to talk to. Though I suppose that is where these bots come in :D", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah. One day I'll be replaced by a computer. Then the computers will provide therapy to other computers, who'll need a vacation when they burn out.", "speaker": "usr"}, {"text": "seriously though, I guess I could try part-time for a while and see how it goes.", "speaker": "usr"}, {"text": "lol. It's an interesting mental picture. I am glad you still have a sense of humour though", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah - try and take up a new hobby with the extra time, maybe?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Try to. Humor is a defense mechanism and coping mechanism. I have hobbies. They seem less fun because my job is less fun.", "speaker": "usr"}, {"text": "I am sorry to hear that. On another note, have you considered speakign to your GP? Perhaps medication might help.", "speaker": "sys", "strategy": "Information"}, {"text": "My therapist recommended medication too, but I worry that it might impair my ability to do my job.", "speaker": "usr"}, {"text": "I have tried medication and I found it surprisingly helpful but everyone is different of course. There was no impairment though.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Ok. That's good to know. I want to be responsible to my patients, but I also have a responsibility to myself.", "speaker": "usr"}, {"text": "Yes you do! Thank you for talking and you take care of yourself!", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks for your advice and honesty. I feel better now.", "speaker": "usr"}, {"text": "I am glad to hear it :) Goodbye!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "problems with friends", "situation": "This pandemic has me depressed everyday and the drugs are not helping, before something else happens to me or I do something stupid, help.....", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, How are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello, I could be better....", "speaker": "usr"}, {"text": "Do you want to go into whats going on right now?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, I would like to. I am taking depression drugs that are not making a change to my condition. I need expert help, not a bandaid.", "speaker": "usr"}, {"text": "I see, have you just started them?", "speaker": "sys", "strategy": "Information"}, {"text": "I have about two months on the meds and I do not think it needs more time to take effect in my system. I know working things out while talking to someone on this platform would work, so here I am", "speaker": "usr"}, {"text": "With medicine like that, it can take months to take its full effect. Stopping can reverse and even make the depression come back worse. Have you told your Doctor your concerns?", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, I have told my doctor my concerns and he mentioned this portal to go talk to someone without a face to get a broader view on your problems. This method has been working for a lot of his patients so far.", "speaker": "usr"}, {"text": "Hmm, well yes this can be helpful but that is strange he did not run any tests to see how the medication is reacting with you. On that note though what is going on with you now?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am crying everyday and need to know what can I do on daily basis to keep me busy from doing other things that can harm me....", "speaker": "usr"}, {"text": "I would look to talk to a therapist about these matters. Platforms like this can help with some issues but if you are not reacting to the medication and these thoughts are still occurring then that is the path i would take.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Therapist wants me to use this. My blood work will be done this week.", "speaker": "usr"}, {"text": "Im not telling you to quit on your therapist but if their techniques are not working for you, or you do not think they are a good fit. You should not feel guilty looking for one that is better suited to your needs. Self harm is a very serious issue that strangers really cannot help you with.", "speaker": "sys", "strategy": "Information"}, {"text": "I understand.", "speaker": "usr"}, {"text": "So it is your therapist, or psychiatrist that put you on this medication? Do you feel they listen to you?", "speaker": "sys", "strategy": "Information"}, {"text": "yes they do. It is a working experience.", "speaker": "usr"}, {"text": "This is working for me right now", "speaker": "usr"}, {"text": "Thats very good then, Oh great im very happy to hear that!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for your time....m", "speaker": "usr"}, {"text": "I feel better now", "speaker": "usr"}, {"text": "That is awesome, You have a great evening!", "speaker": "sys", "strategy": "Others"}, {"text": "You too", "speaker": "usr"}], "seeker_question1": "N/A", "seeker_question2": "N/A", "supporter_question1": "It went great", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "Husband of 9 years walked out on me and our children a few months ago. Working hard to try and make ends meat on my own.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hey i hear your going through a divorce", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes it's been a harrowing ordeal", "speaker": "usr"}, {"text": "Oh I understand i went through one a few years ago", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yea it's never easy is it? My kids are broken hearted since daddy doesn't live with us any more.", "speaker": "usr"}, {"text": "Yes that is common for kids to feel intense emotions when their parent separate. Don't worry just reassure them that both mommy and daddy love them", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That's all I can do. Idk. They started visitation with their daddy this weekend and i feel anxious to let them go because their father is not the most attentive person.", "speaker": "usr"}, {"text": "Neither was my ex husband. I know what your going through just take some time for yourself while they are with their dad.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You mean like a hot bath? Or a good book?", "speaker": "usr"}, {"text": "Well darlin that depends. Do you enjoy those things? Why not pamper yourself? Mothers work nonstop, they deserve a break. All in all he is their father and will not risk neglecting them. Because if he does he loses them", "speaker": "sys", "strategy": "Question"}, {"text": "Yea i suppose your right. Btw yes i love to soak in the tub with a bath bomb and a good book. Yea no one really seems to understand what us mothers go through on a daily basis. I'm glad it's not just me who sees it.", "speaker": "usr"}, {"text": "Well there you go. Go run you a hot bath. Toss in a bath bomb, and grab your favorite novel or new novel and soak your troubles away!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Your right. He won't hurt them. Not with what is at risk. I'mma enjoy myself till they come back tonight. Thank you so much!", "speaker": "usr"}, {"text": "Of course sweetie, just remember to take care of you. There is still a woman under the mother. A lot of moms forget that and neglect themselves.", "speaker": "sys", "strategy": "Others"}, {"text": "Yea after so long you just go with I'm a mom as your identity. I'm still a woman. I'm actually starting to talk to a new guy it's kinda exciting.", "speaker": "usr"}, {"text": "Oh that's exciting! You get to start dating again! I didn't look forward it myself mainly because im jaded and have little faith in men XD. What do you look for in a man?", "speaker": "sys", "strategy": "Question"}, {"text": "That's easy! Someone intelligent, good looking, kind, dominate, hardworking. Someone who loves to get out, but is just as happy to sit down and binge watch netflix.", "speaker": "usr"}, {"text": "Ohh i want one! If you find one, see if he has a brother!", "speaker": "sys", "strategy": "Information"}, {"text": "Haha cute! No worries i will.", "speaker": "usr"}, {"text": "Great. Well it was great talking to you!", "speaker": "sys", "strategy": "Others"}, {"text": "You too! I feel so much better!", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "My new supervisor hates me. She already hated me before she was my boss. In addition to being a terrible manager, she has made a personal goal to inhibit my ability to do my job. She has taken from me all parts of my job that I value. This upsets me personally and I am sad & angry that the rest of my team, who I care about, is no longer supported. We have no recourse to solve this problem.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there, how is life treating you at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "Not too bad outside of work. I'm miserable there.", "speaker": "usr"}, {"text": "So you are experiencing problems at work? Please tell me about it, I am happy to listen.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Things have changed and my new supervisor has crushed my spirit by taking all the parts I love away. She never liked me and now she gets to make me suffer.", "speaker": "usr"}, {"text": "I am very sorry to hear that - trouble with workmates, especially those who are in a higher position, can make things very miserable can't they?", "speaker": "sys", "strategy": "Others"}, {"text": "They really can. I used to love my job and my team. Now she has made everyone miserable because she just doesn't care about learning the job or the job at all. My morale is low and worse because I can't help my peers who are struggling as well.", "speaker": "usr"}, {"text": "Have you considered going over her head and putting in a complaint? Especially if she is making everyone else miserable as well. Someone more senior might be able to do something.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have considered this many times. Unfortunately, the next level manager doesn't respect or value my team in general. She has made that clear. She's also just awful and uncomfortable to talk to. I've found her to just be mean sometimes. It just feels so hopeless. Just waiting for someone to notice. Just hoping she fails.", "speaker": "usr"}, {"text": "It's just really hard to show up everyday. But I do. Although the days are long and exhausting with no motivation to perform.", "speaker": "usr"}, {"text": "Please try to stay positive - bullies never prosper in the long term. I think that you need to talk to your co-workers about this and see if you can come to some sort of arrangement between you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Alternatively, have you ever considered seeking another job? I know that that might feel like selling out but you might be happier somewhere else", "speaker": "sys", "strategy": "Question"}, {"text": "You are right. She is a bully. I have called her several names to myself, but not a bully yet. My coworkers and I have discussed what options we may have. My suggestion was that we work at our normal pace rather than scrambling to make up for her failures. I wouldn't want to set her up, but I think her failing is the only way we will ever see a solution.", "speaker": "usr"}, {"text": "I have applied for another job within my company. There seems to be interest in me, so that's exciting. It is a job I really want. But then, of course, I feel bad about leaving my peers behind. I really care about them.", "speaker": "usr"}, {"text": "I feel that that is fair enough. You should not be working to make up for her failures and I hear you saying that you feel that this is w hat is happening?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Definitely. Everyone is struggling. I am the one my team expects to help with some of the tasks she is not performing. I'm happy to do it for my team, but there is no recognition. But I think I have been giving them good advice about hanging in there, staying positive, etc... I should probably listen to myself.", "speaker": "usr"}, {"text": "(sorry was afk give me a second to catch up :))", "speaker": "sys", "strategy": "Others"}, {"text": "I really feel that you have grounds for a formal complaint. Just her being incapable is bad enough but bullying too is unacceptable", "speaker": "sys", "strategy": "Others"}, {"text": "You may be right. My company has an anonymous reporting system. I should learn a little more about how that works and see if that's an option. I'm not sure things could get much worse at this point. This could be my last ditch effort.", "speaker": "usr"}, {"text": "That's good advice and you saying it directly to me makes me think I should lean into it. I can't just spin my wheels in misery much longer.", "speaker": "usr"}, {"text": "Anonymous reporting sounds like a good thing, as long as it's not being abused. This sounds like a very good time to use it though", "speaker": "sys", "strategy": "Others"}, {"text": "I hope I have been able to give you some good advice here!", "speaker": "sys", "strategy": "Others"}, {"text": "Most definitely. I feel more confident now about the anonymous reporting. I'll gather some notes from my peers to ensure I have a viable complaint. That's so helpful. Thank you.", "speaker": "usr"}, {"text": "You are most welcome, enjoy your day!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked that it was a real scenario and my partner offered quality, real-life advice.", "seeker_question2": "Everything was great.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "nervousness", "problem_type": "academic pressure", "situation": "I have a presentation to give to my class and I have a phobia of speaking in public.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi. How are you feeling tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "not so great", "speaker": "usr"}, {"text": "I am sorry to hear that! What seems to be bothering you?", "speaker": "sys", "strategy": "Question"}, {"text": "I have a real fear of public speaking and I am in a college class that requires me to do this in a large group relatively soon", "speaker": "usr"}, {"text": "I can understand your anxiety. I hate public speaking too. Is this a required class?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes i am taking the class this semester and my presentation is due next week", "speaker": "usr"}, {"text": "have you done any public speaking", "speaker": "usr"}, {"text": "Only required in high school luckily in college I didn't have to do public speaking . What is your major ? I mean it sounds like this is a part of your major", "speaker": "sys", "strategy": "Question"}, {"text": "Either way it is EXTREMELY stressful and I would hate it", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I am a psychology major and while i am great at interacting with others to help them through thier feelings and any problems or difficulties that may be facing, this one is just different for me.", "speaker": "usr"}, {"text": "I can tell this is challenging for you. May I suggest talking with your professor maybe you could pre record your speech and play it instead of actually doing it? Or maybe practicing with some friends or collegues and seeing if they would help you not be so nervous", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I do not really have any friends I am online student and the presentation is being held on campus at the university and there are no other ways around the public speaking", "speaker": "usr"}, {"text": "This is certainly a difficult time and a unique one. How about searching online for speech public speaking tips and or training type videos or even libraries some have online books/videos", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I would be willing to do a zoom meeting and practice with you if you would like", "speaker": "sys", "strategy": "Others"}, {"text": "I have done everything I can think of to prepare for this. I have been meditating to try and overcome this fear. I have spoken about my anxiety to my partner and family as well.", "speaker": "usr"}, {"text": "I am sure there are some support groups out there you could search for maybe. Also prayer works if you believe in God as I do!", "speaker": "sys", "strategy": "Others"}, {"text": "I am not as anxious on video, just mainly in person in crowds of peopole", "speaker": "usr"}, {"text": "I understand better now sorry for the confusion", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Have you spoken to your doctor for maybe temporary mild anxiety pills or something since you seem to have tried numerous things without much help", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No problem no need to apologize", "speaker": "usr"}, {"text": "I used to be on anxity medication but I wanted to get off the medication when I got sober becuase it could lead to a bigger problem for me.", "speaker": "usr"}, {"text": "Yes I completely agree! I am going be honest and not sure how to help you. I will pray for you but I don't know what else to help", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "i am happy to listen and be your friend", "speaker": "sys", "strategy": "Others"}, {"text": "WOW! I did not expect something like that to come from someone on here", "speaker": "usr"}, {"text": "Prayer is the best help in the world. Nothing is more effective than prayer!", "speaker": "usr"}, {"text": "Anxiety is a powerful thing and what may work for one person doesn't on another. I truly wish you the best . I would not want to be in your shoes . I honestly HATE public speaking", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes it is and and most people say nothing left to do but pray and reality is that should be the first thing. I have learned through many years and dont go to people houses or jam religion down throats but I am led lately to speak up in general conversation if it comes up", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It does seem to be one of my biggest fears in the world!. I can say that just the topic of prayer and that being of the heavenly father, this topic has helped to ease my anxiety in the present moment and I am sure that God led me here to the platform this evening just for this conversation with you even though it was simple in nature, you have been very helpful", "speaker": "usr"}, {"text": "People do not talk like this anymore", "speaker": "usr"}, {"text": "God and anything related has been taken out of conversations", "speaker": "usr"}, {"text": "Anyways, it is time for me to go to bed. If we were able I would continue to talk to you and pray but as we can't I wish you all the best . Since you are in college you have your entire life ahead of you I hope. Covid is temporary and this too shall pass. See you in heaven one day I hope . Goodnight and God bless.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for your time! I will be praying for you as well!", "speaker": "usr"}, {"text": "I too believe it as well. and you are right no one talks about it but it should be but it is easier for me with Covid since covid brings up death alot. you are welcome and Keep safe and God did not give us a fearful mind but ... I don't remember all of it but you could google it .. something sound mind and Satan will use fear to get us", "speaker": "sys", "strategy": "Others"}, {"text": "God does not give us the spirit of fear is I beleive what you were referring to and you 100% correct GOD BLESS!", "speaker": "usr"}, {"text": "tysm we all need prayers. sweet dreams my new friend", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "I liked that my partner spoke of prayer and God! This is the only thing that helped me.", "seeker_question2": "no", "supporter_question1": "we loved talking so much we talked over 20 minutes", "supporter_question2": "nothing"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "My cousin is overly sensitive in weird, unpredictable ways.", "survey_score": {"seeker": {"initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there!", "speaker": "usr"}, {"text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "Oh, not too bad - and you?", "speaker": "usr"}, {"text": "I'm doing well. How can I help you today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm just getting frustrated with a cousin of mine. I really appreciate her support through stuff like both my parents dying last year, and I'm trying to support her, too...", "speaker": "usr"}, {"text": "But she'll be set off by completely unpredictable things. I try hard to avoid any possible conflict, but she finds a way to get hurt anyway.", "speaker": "usr"}, {"text": "I can understand why this would be frustrating for you. Its good that you are trying to support her. Have you talked to her about the way you're feeling?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "We hardly ever talk on the phone, which sometimes would be easier. I just feel like she's so close to losing it all the time, I don't want to seem critical.", "speaker": "usr"}, {"text": "Do you think she is any sort of danger that someone should know about?", "speaker": "sys", "strategy": "Question"}, {"text": "Only in the sense that she could have a nervous breakdown, or collapse from exhaustion. She's really strong, though.", "speaker": "usr"}, {"text": "That is understandable. Do you think it's to the point where maybe you should say something to her about it? Even if you might sound a bit critical?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, I have asked her about counseling, and she does have a counselor. Her husband won't do joint counseling. A decade ago, I might have talked to her mom about it, but her mom is now frail herself, and her own husband is a lot to handle. I feel protective of my aunt, too.", "speaker": "usr"}, {"text": "I almost feel like her counselor doesn't do much good for her, but I know there are different styles of therapy... I feel like the therapist just echoes back to her how awful her husband is, etc (he's not really that bad, but they've grown apart). But if I ever say anything like this, she just doesn't speak to me for weeks.", "speaker": "usr"}, {"text": "I know I need to try to approach the topic with her. It would be better in person, but that's not easy now. We live 800 miles apart, too.", "speaker": "usr"}, {"text": "Have you thought of any possible solutions you think could possibly work to fix this issue?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Her issues, or the issue of her blowing up over anything I say?", "speaker": "usr"}, {"text": "All of the above!", "speaker": "sys", "strategy": "Others"}, {"text": "Her time is so jam-packed, it's hard. I paid for her to take a vacation up near me. But she had two of her kids with her, so we couldn't really talk. I wish I could just have her to myself for 24 hours - ha. She acts like the kids are in danger with just her husband, which is completely untrue.", "speaker": "usr"}, {"text": "Do you think these issues are serious enough to get a proffessional involved?", "speaker": "sys", "strategy": "Information"}, {"text": "Well, she has her therapist. I'm not sure what I could really do.", "speaker": "usr"}, {"text": "You may have to make a decision and determine how big her issues are.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes.... I think talking to our other cousin about her might be a good place to start.", "speaker": "usr"}, {"text": "Yes. How do you feel about doing that? Do you think that would help?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think it might help... It's one of these things - everyone has so much going on in their own lives... But of course it's also therapeutic to feel like you're helping someone you love. So it might be good for both cousins.", "speaker": "usr"}, {"text": "All three cousins", "speaker": "usr"}, {"text": "I think that sounds like a great thing! Sometimes we just need to get together and help out the people we love going through tough times!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, I agree... Well, I'll give it a shot.", "speaker": "usr"}, {"text": "Thanks for talking to me.", "speaker": "usr"}, {"text": "Of course! I hope all goes well!", "speaker": "sys", "strategy": "Others"}, {"text": "You too. Have a great holiday. SO ready for a new year, with new promise...", "speaker": "usr"}, {"text": "You as well!", "speaker": "sys", "strategy": "Others"}, {"text": "Bye-bye!", "speaker": "usr"}, {"text": "Bye!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I would like topic suggestions, or any input about what categories are most underused....", "seeker_question2": "It's too bad we can't see how many people are waiting before we accept the HIT....", "supporter_question1": "I loved this task because I enjoy helping others!", "supporter_question2": "Not as of right now!"} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "job crisis", "situation": "I am worried I do not play the politics game well enough for the growth I want.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you?", "speaker": "usr"}, {"text": "I good, how are you feeling?", "speaker": "sys", "strategy": "Question"}, {"text": "I am worried that COVID-19 has made me depressed. I am usually a well mannered, even personality but I find myself impatient and possibly getting depressed.", "speaker": "usr"}, {"text": "So you think that COVID-19 has made you depressed? Could there be anything else that could be bothering you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Possibly... I think the remote learning of my kids and the iability to leave the house or go out, is making me sadder than normal.", "speaker": "usr"}, {"text": "I completely understand where you are coming from there. I feel like remote learning takes away from some of the social aspects of life that need to happen in order for a healthy life.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am also worried that I am not playing the political game well. I feel like I am too straight forward, not rude, but I should play politics more to get ahead.", "speaker": "usr"}, {"text": "I understand that as well. It seems that no matter how politically involved we are, things are always changing.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Change is a good thing though as it makes us stronger as people. Do you have any hobbies/interests?", "speaker": "sys", "strategy": "Others"}, {"text": "I agree. As I deal with more and more power, there seems to be more politics.", "speaker": "usr"}, {"text": "Yes, I like to watch movies and workout. THat's about it. with a wife and 2 kids, I don't have more time.", "speaker": "usr"}, {"text": "Sometimes some of the best things we can do is t get out and away from all the things that WE as people have created. Get into the woods and throw a ball around.", "speaker": "sys", "strategy": "Others"}, {"text": "That would be nice. Is that what you do when you are stressed or depressed?", "speaker": "usr"}, {"text": "I understand, especially having the remote learning going on, it is hard to get away from work and school.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah. How do you cope with your stresses? I find myself drinking more than I want now too.", "speaker": "usr"}, {"text": "I try to, I love packing a day back with some easy snacks, and going out for a hike through the woods. Sometimes I use the state trails but sometimes I just go out and make my own new trail.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's fun. I try to get out once a month for a nice hike. We did the Indiana Dunes last month and that was good. With the snow coming, it might be more snow shoeing moving forward.", "speaker": "usr"}, {"text": "Well, drinking doesn't really deal with it. It only pushes things off for later to deal with. Exercising is a really good way to deal with that stress.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah. I have not missed a workout since COVID-19 started. That seems to keep me grounded.", "speaker": "usr"}, {"text": "That's true! I used to live in Ohio, and the weather was amazing this time of year.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah. In chicago, we have a lot of snow but also some good state trails. It's been helpful, especially when this first started. I live across the street from a forest preserve, which was a life saver.", "speaker": "usr"}, {"text": "Are you able to do more workouts? Sometimes I have found that running (which I hate doing) makes me feel so much better in times of high stress. Running also releases endorphins into the body which will help to alleviate some of the drinking/stress.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am trying to do more. I work out daily and that isgood but I am trying yoga for the second workout.", "speaker": "usr"}, {"text": "Thanks for your help.", "speaker": "usr"}, {"text": "Is there anything else I can help you with?", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "(S)he was good.", "seeker_question2": "", "supporter_question1": "Was good", "supporter_question2": "Seemed easy enough"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "A very close friend is suffering from bi-polar disorder and is having difficulty with everyday life.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how may i help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello: Thanks for offering to help. My friend Mark is suffering from bi-polar disorder, and despite being on medication, is spiraling out of control.", "speaker": "usr"}, {"text": "His mood swings are affecting his ability to stay employed and keep friends and family from wanting to interact with him.", "speaker": "usr"}, {"text": "I am so sorry about your friend mark. I will try my best to help you today.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Is your friend mark behavior affecting you?", "speaker": "sys", "strategy": "Others"}, {"text": "I suspect he's not taking his medication as prescribed. He's become a sociopath, which I understand is common with people suffering from this disorder. He's unable to be empathic or sympathetic to anyone else's life.", "speaker": "usr"}, {"text": "To confirm your friend mark, you suspect he is not taking his medicine and that is why he is acting the way he is?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, it is affecting me. In sum, I'm the only one left in his corner, but I feel like he's slipping away and becoming completely dysfunctional. It's tough with privacy laws for me to even talk to his doctor to see what's going on. I did send his doctor a long email, however, so hopefully he'll make whatever adjustments need to be made.", "speaker": "usr"}, {"text": "That's my suspicion, because things seem to be getting worse, quite honestly.", "speaker": "usr"}, {"text": "Have you talked to mark about his behavior and how it is affecting everyone around him?", "speaker": "sys", "strategy": "Others"}, {"text": "I can understand how you feeling and that you are trying to help your friend. you are a very good friend for doing that.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I have talked to him repeatedly. Each time, he assures me that he understands my concerns and that he's going to get things together. Literally, within a day or two, I hear from a mutual friend or family member that he's reverted back to doing things that are sociopathic.", "speaker": "usr"}, {"text": "Have you asked him about him taking his medication?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have. He tells me that he's taking it regularly (or most of the time). I challenged him on it and told him it can't be \"most of the time.\" That's why I sent his doctor a long email, explaining things to him, to see if he can't intervene and try to straighten him out.", "speaker": "usr"}, {"text": "ok. dealing with someone with bi-polar disorder can be really tough and challenging but it is not there fault that they are acting the way they are. They just honestly can not help it. I know you are doing everything you can to help him and to stop him from acting that way.", "speaker": "sys", "strategy": "Others"}, {"text": "You're right. Mental illness, in all of its forms, is especially challenging. Physical illness is more easy to understand, of course.", "speaker": "usr"}, {"text": "you are right. So do not think he is doing it on purpose. Do not let it bring you down or hurt your feelings in anyway.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "When did this exactly start happening?", "speaker": "sys", "strategy": "Information"}, {"text": "Thank you. I think you understand the sadness and anxiety in feeling powerless in this situation (or mostly powerless). I have no real expertise in this area, but by contacting his doctor, maybe he can reevaluate whether the medicine and dosage needs to be changed.", "speaker": "usr"}, {"text": "Funny you ask. He's a grown man - 35-years old. I've never known him to have this issue, which seems so strange to me.", "speaker": "usr"}, {"text": "I understand a lot.", "speaker": "sys", "strategy": "Others"}, {"text": "It started about 14 months ago - at least that's when people started alerting me to strange behavior. I thought people who were bi-polar contracted the illness earlier in their life.", "speaker": "usr"}, {"text": "How long have you known about his bi polar diorder?", "speaker": "sys", "strategy": "Information"}, {"text": "Around 10 months ago is when I first found out. Since then, I've received about 5 phone calls from people expressing concern. I've visited him 3 times.", "speaker": "usr"}, {"text": "Thanks for being so engaged and sympathetic. It does make me feel better just to unload anonymously on here. Thanks for carrying my burden and offering your support.", "speaker": "usr"}, {"text": "i got you. having a mental illness is challenging and i can provide you some suggestions.", "speaker": "sys", "strategy": "Others"}, {"text": "Before we end the conversation, I'd love hearing a few of those suggestions, if you don't mind.", "speaker": "usr"}, {"text": "ok. just be there for him no matter what because you know he can not help it. Be understanding of his mental illness.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i would be active in his treatment and make sure he knows to take medicine.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you. You've been great. Have a nice holiday and new year!", "speaker": "usr"}, {"text": "Those are two things I've tried to keep in mind and you've reinforced my instincts. Thanks again.", "speaker": "usr"}, {"text": "no problem. Have a nice holiday to and remain safe.", "speaker": "sys", "strategy": "Others"}, {"text": "Do not give up on your friend. Everything will get better for him.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No: As you know, I enjoy the tasks.", "seeker_question2": "No. It's terrific.", "supporter_question1": "I love having conversation with the people on chat.", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "just always feel this way", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "i wonder if there is anyone there...", "speaker": "usr"}, {"text": "Hi! I am here. How are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "not great. how are you.", "speaker": "usr"}, {"text": "I'm so sorry to hear that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What is wrong?", "speaker": "sys", "strategy": "Question"}, {"text": "just blue. not anything in particular.", "speaker": "usr"}, {"text": "this time of year the days get so short... the darkness comes early. and it makes me blue.", "speaker": "usr"}, {"text": "definitely. The short days make it so hard to smile. Your body needs sun. There are ways to cheer yourself up though!", "speaker": "sys", "strategy": "Information"}, {"text": "staring a a computer all day is probably not one of the ways...", "speaker": "usr"}, {"text": "what makes you smile", "speaker": "usr"}, {"text": "the crack of the top of a creme brule?", "speaker": "usr"}, {"text": "the smell of autumn leaves?", "speaker": "usr"}, {"text": "Oh definitely doesn't help but I understand. Working on a computer all day is really hard . I do that too. I try to get myself away from the computer for at least a hour to do something i enjoy", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "What do you enjoy?", "speaker": "sys", "strategy": "Question"}, {"text": "the sound of a trumpet in the distance ...", "speaker": "usr"}, {"text": "being surprised and delighted by a smell from my childhood...", "speaker": "usr"}, {"text": "these are rare things", "speaker": "usr"}, {"text": "That's true but there have to be every day things that you could enjoy. Do you enjoy any exercises?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "hmm", "speaker": "usr"}, {"text": "Exercise is a great way to release endorphins which very much makes you happier.", "speaker": "sys", "strategy": "Information"}, {"text": "i like to take walks. but my pace is fairly slow.", "speaker": "usr"}, {"text": "im not one for chin ups or pick up basketball or things like that", "speaker": "usr"}, {"text": "That's okay!!! you should try to take a 30 minute walk every day. That's actually what i do to stay sane.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i frequently walk for hours... with no where to go...", "speaker": "usr"}, {"text": "You don't need a destination. Does walking help you at all?", "speaker": "sys", "strategy": "Question"}, {"text": "What about connecting with otehr people ?", "speaker": "sys", "strategy": "Question"}, {"text": "umm... deadly pandemic... i don;t get near other people...", "speaker": "usr"}, {"text": "What about virtually? I've been quarantined because I live with someone immunocompromised but I try to have phone or video calls with people regularly.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "what do you do on your video calls? just look at each other and talk about being at home?", "speaker": "usr"}, {"text": "We talk, there are also online games you can play with other people. We cooked together last week and made cocktails.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "that sounds nice", "speaker": "usr"}, {"text": "i think we have hit our 15 minutes. Thank you - you seem nice.", "speaker": "usr"}, {"text": "You do as welL!! i hope you feel better soon!!!!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "Everything was great!", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "I've had some degree of depression for a long time. Longer than this damn pandemic. I've always been a homebody but not leaving the house at all for almost three months was a lot. A lot has happened over the past year and I'm not sure how to handle it all. I feel alone even when there are people around.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "Hello", "speaker": "usr"}, {"text": "How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Okay. How are you?", "speaker": "usr"}, {"text": "Trying to be positive about the dumpster fire of 2020 lol, but positivity is kind of hard to maintain wouldn't you say?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It really, really is. Things just pile up, you know?", "speaker": "usr"}, {"text": "Totally! It's hard to plan for success when life seems a bit uncertain. Is there anything in particular that's bothering you?", "speaker": "sys", "strategy": "Question"}, {"text": "It's a combination of things. I have no idea what I'm doing most days, just kind of going through the motions. Kind of like Groundhog Day, repeating the same day over and over with slightly different variations. Trying to get things done and taken care of, thinking I'm doing my best and feeling like it's never good enough. Feeling like I'm failing all the time.", "speaker": "usr"}, {"text": "Ah yes, the cog in the machine sort of vibe. Boy do I feel that. Well, the good thing is your not alone. The bad thing is societal pressure demands that we be productive or we think we're wasting time. When's the last time you took a day to enjoy something you like to do?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "It's been a long time since I did that, I can't even remember when", "speaker": "usr"}, {"text": "I don't get many opportunities like that.", "speaker": "usr"}, {"text": "What activity or activities are you thinking about? Anything that you enjoy or makes you smile.", "speaker": "sys", "strategy": "Question"}, {"text": "Anything really. I have two kids, neither of which is in school yet so they're with me all the time. It's very rare that I have someone to watch them for me so I can do....anything by myself. One of my good friends got married recently and my parents watched them for me so I could go to her bachelorette party and wedding without them. That was the first time I'd gone anywhere without them in....over a year", "speaker": "usr"}, {"text": "Ah weddings, did you have fun?", "speaker": "sys", "strategy": "Question"}, {"text": "I did. I had a really good time. It was weird being out without them, but it was fun", "speaker": "usr"}, {"text": "Nice! Well, two kids is A LOT, especially since they aren't in school yet. You are dealing with the care and growth of the most complex organism on this planet...times two! That's incredible. First of all, give yourself a pat on the back for that. Secondly, is it ok if i ask if you felt guilty for having fun without them? Often times guilt robs us of the ability to take care of ourselves, which happens to me all the time.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm working on that but I feel guilty wanting time to myself to do things", "speaker": "usr"}, {"text": "I think that's a systemic problem. Guilt is this powerful check when we do things that are wrong but self love is not wrong. When you constantly take care of others, you might forget to take care of yourself. We are only able to give the best version of ourselves when we feel validated. Perhaps there is a daycare or at home assistance program that will help give you the time to remember how great you are! Do you have some friends or close relatives that can talk with?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Not really. They're all dealing with they're own issues", "speaker": "usr"}, {"text": "Have you asked them? I don't mean to be rude, but I have trouble asking for help and sometimes asking people for help seems like this huge, monumental task. But people can often surprise you. Of course, If you have, then I'd suggest looking up some motivational apps and trying meditation. While it can be hard with two young kids, meditation, even for only a few minutes, will help you relax through your doubt long enough to handle the challenges of the day. When you say you feel like your failing, do you think it is because you hold yourself a standard that is hard to reach?", "speaker": "sys", "strategy": "Question"}, {"text": "I haven't and I guess I'm a pleaser. I always wanna make sure everyone around me is okay and has everything they need and I do have trouble asking for help. Not that I don't think I need it, I just feel guilty asking.", "speaker": "usr"}], "seeker_question1": "Nothing", "seeker_question2": "Nothing", "supporter_question1": "Long", "supporter_question2": "Seems ok to me, lots of people are depressed/anxious."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "I left my husband 2 years ago. I regret it but it's too late to go back. I am grieving what I lost and regretting my choice, and want to get over this, to resolve my depression.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "hello, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "i'm feeling sad and tearful yet again", "speaker": "usr"}, {"text": "oh! can ask you why?", "speaker": "sys", "strategy": "Question"}, {"text": "i miss my husband so much", "speaker": "usr"}, {"text": "i left him a couple of years ago", "speaker": "usr"}, {"text": "you can share you problem with me freely", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "he didn't communicate....listened well but wouldn't talk or share of himself verbally...i got so frustrated", "speaker": "usr"}, {"text": "Oh ! that's very sad but try to move out from this", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "so i left....and now i miss all the good things i have lost", "speaker": "usr"}, {"text": "Try do those things that make you feel happy", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i am depressed so it's hard to get moving on stuff i want to do...i feel so low", "speaker": "usr"}, {"text": "Try to live i future forget past", "speaker": "sys", "strategy": "Others"}, {"text": "try to make your self happy", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "its hard to plan a future when i am grieving....i don't know how to make myself happy", "speaker": "usr"}, {"text": "don't be sad because of past", "speaker": "sys", "strategy": "Others"}, {"text": "so i should focus ahead more and not behind?", "speaker": "usr"}, {"text": "Try do do those things that make you happy.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "maybe i need to make a list of what made me happy in the past", "speaker": "usr"}, {"text": "how long will i be this sad? it's been two years already", "speaker": "usr"}, {"text": "My sister went through but now she is ok because she left past", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "how long did it take her", "speaker": "usr"}, {"text": "Try to left past in pin", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i try not to think of him but he keeps popping in my mind, without even inviting the thoughts", "speaker": "usr"}, {"text": "She went through this two years in this situation", "speaker": "sys", "strategy": "Others"}, {"text": "he was so patient kind and supportive, i miss that about him", "speaker": "usr"}, {"text": "oh i see", "speaker": "usr"}, {"text": "it's lonely living alone that's making me sad too", "speaker": "usr"}, {"text": "try to do some yoga it will help you", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a good idea", "speaker": "usr"}, {"text": "Try to go join some other activities that make you feel better", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i not only miss my husband but i miss my friends because of covid I can't see them", "speaker": "usr"}, {"text": "that's a good idea....but the stupid pandemic makes that hard...maybe i should look for a virtual activity", "speaker": "usr"}, {"text": "Yes i know that hard situation for everyone", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes it is....i am so relieved that people are starting to get vaccines, there is hope", "speaker": "usr"}, {"text": "but try do all things at home . stay safe as well", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes that's important i agree", "speaker": "usr"}, {"text": "maybe once i get more active i will miss him less", "speaker": "usr"}, {"text": "yes that's very goo people taking vaccine", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes try to watch comedy movies that make you happy", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "a friend of mine suggested dating but I have ZERO interest in that", "speaker": "usr"}, {"text": "or laughter programs", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "comedy yes, i have been doing some of that, and standup comics too, it does help", "speaker": "usr"}, {"text": "i am running out of funny shows and movies on netflix, hehe", "speaker": "usr"}, {"text": "but i agree that helps", "speaker": "usr"}, {"text": "that's very good", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "i can't watch violent shows right now while i feel low, it just makes me feel worse", "speaker": "usr"}, {"text": "Please try to watch those things that make you happy", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "okay good advice, i will", "speaker": "usr"}, {"text": "Thanks for sharing your problem with me", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "you got me to stop crying...it helps having you listen", "speaker": "usr"}, {"text": "thank you for your support", "speaker": "usr"}, {"text": "Thanks", "speaker": "sys", "strategy": "Others"}, {"text": "so i will do yoga, funny programs, and new activities.....i have made a note", "speaker": "usr"}, {"text": "Your welcome", "speaker": "sys", "strategy": "Others"}, {"text": "that gives me some stuff to try, that's great", "speaker": "usr"}, {"text": "I hope you will try these soon", "speaker": "sys", "strategy": "Information"}, {"text": "i will do my best to", "speaker": "usr"}, {"text": "thanks for all", "speaker": "sys", "strategy": "Others"}, {"text": "oh y ou know what i do find helps my mood? walking", "speaker": "usr"}, {"text": "ok i have to go", "speaker": "usr"}, {"text": "bye and thanks again", "speaker": "usr"}, {"text": "bye", "speaker": "sys", "strategy": "Others"}, {"text": "thanks", "speaker": "sys", "strategy": "Others"}, {"text": "bye", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "i can't think of anything", "seeker_question2": "that dinging sound needs improvement, it's annoying...find something less intrusive perhaps. also, the ability to see a \"profile\" of the helper would be nice, doesn't have to identify them, but some info about them, would make it feel more personal.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "Hello. My baby of 11 years had passed away last week. This would be my pomeranian and I am devastated. I am fearful now of getting another puppy during Corona.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {}}, "dialog": [{"text": "Hi!", "speaker": "usr"}, {"text": "Good Afternoon. How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am having a sad day today. My mothers new husband passed 3 weeks ago because of Corona, Now, yesterday my best friend passed of old age. This is the worst time for all of this. I am reeling with grief!", "speaker": "usr"}, {"text": "That sounds terrible. I can understand why you're sad today. That's a lot to take in around the holidays.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am afraid to get another puppy. Yes you are right it is TOO much! I do not know how to deal. It seems everyone I talk to is going through a horrendous time with this virus and all the horrible predicaments it is putting people in. I am trying not to be selfish with my feelings knowing everyone else is having a bad time too...but DAMN! It almost is too much to take....", "speaker": "usr"}, {"text": "Should I get another puppy riht away?", "speaker": "usr"}, {"text": "I feel very lonely without him.", "speaker": "usr"}, {"text": "Getting a new puppy might be a way to make you feel happy during this dark time in your life.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I work at home now and I have a husband who does the same. Also my two kids got o school online. They are sad as well, but everyone knows he was my bestie,", "speaker": "usr"}, {"text": "It might be just what you need to have something to wake up and look forward to each day. Especially during times like now when everyone is spending so much time alone inside.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It is a spot not filled by humans.", "speaker": "usr"}, {"text": "Yes. I suppose. Maybe even two would be better.", "speaker": "usr"}, {"text": "I completely agree. Having a dog as a companion has been a life saver to me in so many situations.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I would want him to have a friend this time.", "speaker": "usr"}, {"text": "What kind of dog do you have?", "speaker": "usr"}, {"text": "Having a playmate for the dog will make it easier to justify leaving when you do need to go back to work in the office. The puppy won't be lonely.", "speaker": "sys", "strategy": "Information"}, {"text": "I have a yellow lab! He's great!", "speaker": "sys", "strategy": "Others"}, {"text": "I hope to get a dog who enjoys working out with me like he did.", "speaker": "usr"}, {"text": "Oh and I am not going back into an office!", "speaker": "usr"}, {"text": "Not for awhile...probably not forever.", "speaker": "usr"}, {"text": "I do have the option of staying home and working indefinetly so I am grateful for that.", "speaker": "usr"}, {"text": "I'd suggest a dog with a lot of energy if you like to workout! What kind of dog did you have previously?", "speaker": "sys", "strategy": "Information"}, {"text": "I like being here watching over my kids and pets. I think I will stay working at home.", "speaker": "usr"}, {"text": "Just from talking to you, it sounds like working from home is a great fit for you!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Pomeranian....he really didn't work out with me:), just running, jumping , and keeping up with my energy....doing what doggies do.", "speaker": "usr"}, {"text": "His energy was happiness to me.", "speaker": "usr"}, {"text": "Pomeranians are such cute dogs! They always look like they're smiling! And they're small enough that having two won't be crowded!", "speaker": "sys", "strategy": "Others"}, {"text": "I appreciate your feedback. I think that having two pomeranians this time is a good idea....and you are right they are always smiling! You have boosted my mood and made me feel hopeful. I thank you!", "speaker": "usr"}, {"text": "I'm glad that I could help you! I hope your new puppies bring you much happiness! I think they will boost your spirits a lot!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am also going to stay at home while working for peace of mind. I hope you have a great new year. Stay safe! Goodbye!", "speaker": "usr"}, {"text": "Have a great new year! Bye!!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "Everything was good", "supporter_question2": "No"} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "Me and my girlfriend had a big fight and she admitted to sleeping with her ex.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am very sada", "speaker": "usr"}, {"text": "What are you sad about? Perhaps I can help.", "speaker": "sys", "strategy": "Question"}, {"text": "My girlfriend cheated on me with her ex.", "speaker": "usr"}, {"text": "Wow that is not nice of her. Have you talked to either of them about it? I would recommend that you do.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No I have not spoke to her. She is deaf she cannot hear.", "speaker": "usr"}, {"text": "Hmm do you mean literally or metaphorically?", "speaker": "sys", "strategy": "Question"}, {"text": "Literally. She cannot hear. She was born deaf.", "speaker": "usr"}, {"text": "Well can you communicate with her through sign language?", "speaker": "sys", "strategy": "Question"}, {"text": "I can, But I have no hands.", "speaker": "usr"}, {"text": "Gosh, life hasn't treated the pair of you very well, has it?", "speaker": "sys", "strategy": "Others"}, {"text": "It sure hasn't. I was born with a huge nose And I have to slam my nose into the keys in order to type.", "speaker": "usr"}, {"text": "Well, at least you're putting it to good use.", "speaker": "sys", "strategy": "Others"}, {"text": "I just want to tell my ex who cheated on me with her ex I still love her.", "speaker": "usr"}, {"text": "if I had hands she wouldn't of had to cheat.", "speaker": "usr"}, {"text": "But with only a huge nose to work with - is this really viable?", "speaker": "sys", "strategy": "Question"}, {"text": "I want it to be. But It hurts my face to insant message her on AIM.", "speaker": "usr"}, {"text": "You still have AIM? Wow, you are really out of date. I hate to say it but maybe she's better off with her ex?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "We met on AIM, Her ex is a registered sex offender. and it makes me sad that she left me for someone like that", "speaker": "usr"}, {"text": "Sometimes we just have to learn to let go *nods sententiously*", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah but, he's got hands and a small nose, right?", "speaker": "sys", "strategy": "Question"}, {"text": "His hands are so big he could be a power forward in the WNBA", "speaker": "usr"}, {"text": "and average \"15 Minutes' per game", "speaker": "usr"}, {"text": "I do not know what that is but I can probably spend the rest of my life without finding out and still die happy.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "her ex is like John wall and I look like Justin beiber with no hands. He tried to fight me and told me if i talk to her again I'm gonna \"Catch these hands\"", "speaker": "usr"}, {"text": "I don't know who those people are either. I live a very sheltered life.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I used to live a sheltered life. I was then unsheltered and cut my hands off in a bicycle accident", "speaker": "usr"}, {"text": "I thought you were born without them but perhaps they grew back.", "speaker": "sys", "strategy": "Others"}, {"text": "I wasn't born I just showed up one day.", "speaker": "usr"}, {"text": "(and you just scrolled back to check, didn't you? :D)", "speaker": "sys", "strategy": "Information"}, {"text": "I sure did it took a minute with this nose", "speaker": "usr"}, {"text": ":D Well, it's been interesting and, erm, I wish you joy in your future romantic endeavours. Maybe find a more trustworthy girlfriend in future?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "of course", "speaker": "usr"}, {"text": "We all learn by our mistakes. Thanks for talking and spend that two dollars wisely!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Will do good Bot.", "speaker": "usr"}, {"text": "Oi! I am NOT a bot", "speaker": "sys", "strategy": "Others"}, {"text": "Just another sucker trying to eke out a living ;). Can you press quit and take the survey? I can't do it from the supporter end till you do", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "Loved it", "seeker_question2": "Nope it's perfect", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "gf broke heart", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "gf broke my heart", "speaker": "usr"}, {"text": "can you talk more about what happened?", "speaker": "sys", "strategy": "Question"}, {"text": "she just broke my heart all of a sudden", "speaker": "usr"}, {"text": "did she end your relationship?", "speaker": "sys", "strategy": "Question"}, {"text": "yes she did. I feel so sad. it came outta the blue. I thought I was doing everything right", "speaker": "usr"}, {"text": "It sounds like you thought the relationship was going well and were surprised. Is that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes that's correct I feel so sad. I felt like I did something wrong", "speaker": "usr"}, {"text": "It sounds like you are really sad and don't know how to move forward.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes I don't know. I want to move on but I can't too many good memories", "speaker": "usr"}, {"text": "I remember looking at pictures and reminiscing after a break-up too. It helped me to take down pictures to not be reminded of the relationship until I was ready.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes its tough. what should I do to move on? any advice?", "speaker": "usr"}, {"text": "I know that you are working hard on understanding and moving forward with your life, just by reaching out and having this conversation!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Apparently allowing yourself some time to grieve can be a good starting point, according to the experts!", "speaker": "sys", "strategy": "Information"}, {"text": "ok thanks. good advice. any more? I feel like crap", "speaker": "usr"}, {"text": "Set aside time to do things for yourself. Could you find any time to read, exercise, travel, or something else you enjoy?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thanks maybe I will take a vacation to Europe will keep my mine of occupied", "speaker": "usr"}, {"text": "Wow that sounds like an awesome trip. I would enjoy that, too!", "speaker": "sys", "strategy": "Others"}, {"text": "I hope so. it will be memorable.", "speaker": "usr"}, {"text": "It will probably be helpful fo you too - to get yourself in another location where you can experience different feelings", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thank you again for the great advice, my mine is at ease.", "speaker": "usr"}, {"text": "Well I hope that helps. Thanks for chatting with me", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "n/a", "seeker_question2": "make it shorter", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "My company fired 10% of the workforce and I am afraid I am going to be in the next round.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello. How are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, I'm feeling really anxious today.", "speaker": "usr"}, {"text": "What has made you feel anxious?", "speaker": "sys", "strategy": "Question"}, {"text": "Yesterday my company laid off 10% of the workforce and another 10% got furloughed.", "speaker": "usr"}, {"text": "I'm afraid I might be in the next round.", "speaker": "usr"}, {"text": "I am very sorry to hear that. I am currently in a situation where furloughs are greatly affecting my family as well.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Oh no that's terrible.", "speaker": "usr"}, {"text": "The problem is, I am right now the only breadwinner in the family. My wife was laid off three months ago", "speaker": "usr"}, {"text": "Are you given specifics on time of furlough?", "speaker": "sys", "strategy": "Question"}, {"text": "No, it's basically until things get better.", "speaker": "usr"}, {"text": "I know that's very difficult. And no doubt why you're here working for crumbs.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It's why I'm here as well.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah, trying to make ends meet wherever I can", "speaker": "usr"}, {"text": "I've been also trying to do uber as well but everyone is doing it also", "speaker": "usr"}, {"text": "I know it's a difficult time. Yes Uber is definitely overrun right now. Have you taken any time out to address your anxiety so it doesn't become more serious?", "speaker": "sys", "strategy": "Question"}, {"text": "I don't know what I can do. I've been trying to keep busy. And I can't afford a therapist or anything like that.", "speaker": "usr"}, {"text": "Yes, that's definitely an expense you can't afford right now. But are you familiar with the concept of controlled breathing to help reduce or relieve anxiety?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Like meditation?", "speaker": "usr"}, {"text": "What am I supposed to do? Just breathe in and out a lot?", "speaker": "usr"}, {"text": "Not exactly. Controlled breathing is more of getting yourself into a quiet room. Closing your eyes, and purposely and intently focusing on your breathing. Slowly breathe in for a count of 5, then slowly exhale for a count of 5. Repeat this process for approximately 10 minute. It will help your stress levels and help regulate your heart rate!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh I didn't know that. No, I haven't tried that. Does it really work?", "speaker": "usr"}, {"text": "I've been using it myself over the past 3 months and it most definitely helps! But it's absolutely imperative to clear your mind and have complete quiet.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "ok I can try it I guess", "speaker": "usr"}, {"text": "thanks for that tip", "speaker": "usr"}, {"text": "No problem. I hope this gives you some relief! Stay strong!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yeah, thanks. same to you", "speaker": "usr"}, {"text": "My final piece of advice would be to set aside time that is specified where nothing negative is discussed. No politics, no bills, nothing anxiety producing for you. It's probably best if this time is within an hour of your bedtime becuase anxiety is not conducive to a good night's sleep.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's helpful. Thanks.", "speaker": "usr"}, {"text": "No problem. Take care. Wishing you well on your situation.", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks. You too", "speaker": "usr"}], "seeker_question1": "This was actually very helpful.", "seeker_question2": "Given that we have to wait until we are matched, perhaps a higher base reward in case we don't get matched up.", "supporter_question1": "No, it was something I can relate to. I'm currently furloughed as well.", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "I am stuck in my house to protect my family from covid. All of my friends don't include me/talk to me anymore because I am no longer able to participate in their activities during the pandemic. They all left me and they used to be my best friends.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello, how're you?", "speaker": "usr"}, {"text": "GOOD. What bring you here today", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling rather sad. I used to have a very close-knit group of friends, basically my best friends. We would talk all the time, hang out together, and basically just do everything together. Because of Covid, I've had to stay in my house and basically not associate with anyone else. My friends don't even try to talk to me anymore. I understand that life goes on without me, but they could at least try.", "speaker": "usr"}, {"text": "They never even offered to wear a mask around me. They would make fun of me when I wore a mask. They didn't support my decisions when I was trying to still be a part of the group while also protecting my family (since they are all high risk)", "speaker": "usr"}, {"text": "So what I hear you saying is that since COVID your friends won't talk to you and that they make fun of you for wanting to wear a mask and protect yourself?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes. Sure they've tried to stay in touch but it's always me starting the conversation. Or if they start it, it only involves \"hi how're you, good how're you,\" and then the conversation ends.", "speaker": "usr"}, {"text": "I am sorry to hear that your friends have been so distant lately. Have you tried to ask them why they have been this way?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes. They say that because I'm not hanging out with them physically, it's hard. They also say that I don't put effort into conversations when I feel like I am the only one putting in effort (which I have stated and they have said I don't).", "speaker": "usr"}, {"text": "So what I hear you saying is that they have backed away from you because you have chosen to take precautions due to COVID and they are choosing to not? Is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes this is correct.", "speaker": "usr"}, {"text": "Well you are being smart by doing the right thing and protecting yourself and others during this time. You should not feel bad about what you are doing.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. I just don't know what to do in this situation. I don't want to keep reaching out when I don't feel like they actually want to keep in contact with me. I know we could still get along well, but it's hard when I'm the only one to make the effort.", "speaker": "usr"}, {"text": "Do you have any other friends besides this group? Do you have other people that you could reach out to that are social distancing that you could relate to more during this time that you would have more in common with right now?", "speaker": "sys", "strategy": "Question"}, {"text": "I have very few that have similar thoughts as me that I have tried to reach out to. But most of them have their own lives, boyfriends/girlfriends, and things they do. Mostly everyone seems to be hanging out with people which leaves me physically left out.", "speaker": "usr"}, {"text": "What hobbies or activities do you like to do?", "speaker": "sys", "strategy": "Question"}, {"text": "I play field hockey so I train a lot in my basement (because I'm scared to go out to the gym), I listen to music, read, watch Christmas movies, and I love talking to people.", "speaker": "usr"}, {"text": "Honestly, I'm okay. I have my family and other things to occupy my time. It's just hard finding other friends right now in the times we're living in.", "speaker": "usr"}, {"text": "Field hockey that sounds like an exciting sport to play! That does sound like it would keep you busy", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you thought about the possibility of meeting people online that share some of the same things that you like to do and that you could talk to ?", "speaker": "sys", "strategy": "Others"}, {"text": "I don't want to go actually practice on a field right now because 1.) It's rather cold outside 2.) I have to wear a mask 3.) I'd only shoot on goal, waste gas, and a good chunk of time. But when I have other people it is fun. I haven't tried that because where would I even go? I don't want to be desperate either ya know?", "speaker": "usr"}, {"text": "I understand that you feel that you would look desperate but you said you like reading book so there may be some online book clubs that you could join. I know that I have been involved in those and I didn't feel like I was seen as desperate since there are so many people that want to be social but don't want to put themselves at risk.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I never thought of that! That's is an amazing idea -- maybe I will look into that", "speaker": "usr"}, {"text": "Thank you for talking with me today.", "speaker": "usr"}, {"text": "I am so glad I was able to help. Maybe we can try and set up another time to talk again?", "speaker": "sys", "strategy": "Others"}, {"text": "Sure!", "speaker": "usr"}, {"text": "Sounds great. You can let me know if you found a book club.", "speaker": "sys", "strategy": "Others"}, {"text": "Awesome! Thanks again for everything -- and merry christmas", "speaker": "usr"}, {"text": "or happy holidays sorry", "speaker": "usr"}, {"text": "You are so very welcome. Merry Christmas to you too!", "speaker": "sys", "strategy": "Others"}, {"text": "I look forward to talking to you soon!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked how real the other person was, how they were really invested in my problem, and the advice they gave.", "seeker_question2": "I wasn't quite sure when this person was done filling their role so when they said to schedule another time to talk, I was a little confused. Maybe also give the seeker a short synopsis of what their helper is doing.", "supporter_question1": "No", "supporter_question2": "No"} {"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I was raped by my first boyfriend when I was thirteen years old.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello!", "speaker": "sys", "strategy": "Others"}, {"text": "Hello.", "speaker": "usr"}, {"text": "How has your day been?", "speaker": "sys", "strategy": "Others"}, {"text": "Okay I guess.", "speaker": "usr"}, {"text": "Has there been anything that has been bothering you?", "speaker": "sys", "strategy": "Question"}, {"text": "I have been very depressed lately.", "speaker": "usr"}, {"text": "What do you think has been causing your depression?", "speaker": "sys", "strategy": "Question"}, {"text": "I was raped when I was a teenager by my boyfriend and as you can see its still haunting me to this day.", "speaker": "usr"}, {"text": "That definitely is a very impactful event, but you've already been so strong for reaching out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. I feel as if I lost who I am after that happened.", "speaker": "usr"}, {"text": "I think it would be okay to allow yourself grieve because in a sense the person you were has now changed due to this event.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It is very hard to be in another sexual relationship after that has happened. Im not sure I will every be the same again.", "speaker": "usr"}, {"text": "I understand, I had a similar event where I was taken advantage of with similar feelings. I personally decided to share all my feelings with my new partner and we went very slow only doing things I was comfortable with.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That may be a strategy you could use to help move back into having a sexual relationship with someone.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That seems like a good idea. But, what if my partner doesn't have empathy for those sort of things. Im worried he will not care.", "speaker": "usr"}, {"text": "In good relationships both partners have mutual respect for each which extends into their sexual relationship. Remember you haven't lost your self worth, and you deserve someone who respects you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I suppose. I just dont want to burden my new relationship with my past issues.", "speaker": "usr"}, {"text": "Your past is definitely not a burden, it's part of you, even if it's not a positive experience. By sharing your past, it would bring you closer as a couple.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I guess you are right.", "speaker": "usr"}, {"text": "Another thing that could help you navigate new relationships is counseling. I've had counseling sessions that have greatly helped me in the past.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I will look into that tomorrow. Thank you for your advice and time. I truly appreciate it.", "speaker": "usr"}, {"text": "Of course! I think we must support each other in our times of need.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "COVID, job pressure, stress with partner, sharing custody of my son, recuperating from cancer treatment", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Question"}, {"text": "Hello, how are you?", "speaker": "usr"}, {"text": "Im am fine, How's things today?", "speaker": "sys", "strategy": "Question"}, {"text": "Stressful, but I have to deal with it. I can't afford to not be present.", "speaker": "usr"}, {"text": "I understand that many people now in these days are in a position where he or she needs to be at a location and that is stressfull", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "So i guess the point of this is for me to talk about what it is that I'm facing?", "speaker": "usr"}, {"text": "I have to have a brave face for everyone because I'm in charge of young people. I have to be strong for them, but it leaves me feeling exhausted", "speaker": "usr"}, {"text": "Being a father of two girls makes my skin cringe. Young people can be very challenging. Tell me more about this?", "speaker": "sys", "strategy": "Information"}, {"text": "I teach special needs students, and they definitely make me happy. It's a very, very rewarding job. However, with political division and COVID, it's hard to reach this population. Parents are not supportive. I feel like I'm being stretched so thin.", "speaker": "usr"}, {"text": "I'm also a parent, and my son is doing virtual learning, so he's just as isolated.", "speaker": "usr"}, {"text": "I remember a time where learning crisis management that taking a deep breath and meditating in the positive work that you are doing can open up your mind to suggestions from your inner self. Have you ever thought that you superb skills can transmit in your home as well?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Getting to that mindsight is challenging when the overwhelming feelings of 'failure' loom so heavily. I was seeing a therapist and making great strides, then he informed me that he was moving to a private practice. I cannot afford his sliding scale, and I feel let down. It's just that when one thing starts to go wrong, other things follow. Most of the time I see myself as a positive person that can work through challenging situations, but like you said it's a tough time for everyone", "speaker": "usr"}, {"text": "So now that you understand that you have a awesome skill and that is being positive, build on this. What building blocks can you write down that has helped you pushed through the fire and keep it some where close to you to always give you piece of mind and reinforce your habits of pushing through the fire.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Well, I am not one for journaling or anything. I try to stay active. I am about 6 months into remission from stage 4 HL (cancer) and it's been quite the emotional journey there. With that said, the mental and physical overhaul left quite a dent in my overall feelings about myself. I'm just now able to run again and in the past week I ran 2 5k's. To me, this was monumental and made me feel great. I'm also learning how to not overextend myself. I just keep hoping for continued improvement in all areas. The reinforcement is just that I can get through this, these feelings are only temporary.", "speaker": "usr"}, {"text": "I totally understand that you are not for writing things down to keep. Yet, you have gone through a alot of events in your life where other would have given up. The key is transmitting your successes regardless of the situations. COVID is not going anywhere and as a person who has beaten stage 4 cancer, it is scary to be living in these times. You are doing monumental things, never forget that because your feelings and stamina for living will bind everything together. Politics, is the dirtiest and no government can solve and will solve the problems in the world.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thank you for listening. It helps to sometimes just get it out there. I have to go coach now (virtually). Have a great evening.", "speaker": "usr"}, {"text": "You too as well", "speaker": "sys", "strategy": "Others"}, {"text": "anytime", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "the responses took too long", "seeker_question2": "na", "supporter_question1": "Awesome task. I love it", "supporter_question2": "No"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "Bills are piling up and I can't seem to get a job. I have been applying everywhere.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "Hi! How are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "Just a bit emotional.", "speaker": "usr"}, {"text": "I'm so sorry to hear that.", "speaker": "sys", "strategy": "Others"}, {"text": "Can you tell me a little more?", "speaker": "sys", "strategy": "Question"}, {"text": "I wish I could find a job, I have been applying everywhere. I makes me very sad that no one will hire me.", "speaker": "usr"}, {"text": "That is definitely understandable. When I first graduated from college, I went through the same thing and thought I would never find a job!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "What field do you work in?", "speaker": "sys", "strategy": "Question"}, {"text": "This had been such a hard year with covid. I am a pet sitter, but people aren't leaving home so I have no work.", "speaker": "usr"}, {"text": "Just from this short conversation, I can tell how upset you are. It's definitely hard this year since people aren't traveling.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have you tried any other jobs?", "speaker": "sys", "strategy": "Question"}, {"text": "I have tried every field I might qualify for. People want experience, which I don't have.", "speaker": "usr"}, {"text": "You are supplementing income right here with Mturk! That was a great choice!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "And the vaccine is starting to slowly roll out, I think many more people will feel more comfortable traveling soon,", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, indeed. But I haven't been able to pay rent for 3 months, that is scary.", "speaker": "usr"}, {"text": "I hope so", "speaker": "usr"}, {"text": "I understand why that is very scary! Do you live alone? Or is there another person bringing in income?", "speaker": "sys", "strategy": "Question"}, {"text": "Just me and my daughter.", "speaker": "usr"}, {"text": "Many landlords understand the struggle and are allowing tenants extra time when they can't pay. Is that the case for you?", "speaker": "sys", "strategy": "Information"}, {"text": "I don't know, they seem understanding but who knows how much longer? I just hate this unknown.", "speaker": "usr"}, {"text": "It sounds like the stress of the unknown is really getting to you. I have definitely felt this way over the past year too, You aren't alone. When I start to fell stressed, I take a few deep breaths and focus on what I can control.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, I keep pushing on. Thank you for your understanding.", "speaker": "usr"}, {"text": "In your case, you can control how many applications you fill out. And it sounds like you are filling out many. I believe if you keep doing that, you will find a job.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is what I keep hoping.", "speaker": "usr"}, {"text": "You are doing everything you can do on your end. I know it's hard, but I think you can do it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks so much, bye!", "speaker": "usr"}, {"text": "You're welcome.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "Sleep Problems", "situation": "I could not sleep in nights. All my problems comes in my head correctly at my sleeping time.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I could not sleep at night.", "speaker": "usr"}, {"text": "That is unfortunate to hear; is this a usual difficulty at night?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. At all nights I feel insecured", "speaker": "usr"}, {"text": "It is most uncomfortable when you cannot feel secure in your bed for sleep.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. I feel like there is no one for me. I think I need some support.", "speaker": "usr"}, {"text": "Some nights I have suffered from feeling as you describe.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you discussed this with anyone you feel close with?", "speaker": "sys", "strategy": "Question"}, {"text": "No I feel ashamed to discuss my problem. What did you did in your situation?", "speaker": "usr"}, {"text": "In my situation, I met a small pet dog I became close with; he does not like to sleep alone either, so we are now close and keep each other company at night to sleep.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you think a small pet would be of any comfort to your situation?", "speaker": "sys", "strategy": "Question"}, {"text": "That is a good idea but I don't like dogs.", "speaker": "usr"}, {"text": "I think I may try it with cats or fishes. What do you think about it?", "speaker": "usr"}, {"text": "I understand everyone has their preference about pets or animals.", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah Thank you for understanding me. I thought no one understands me.", "speaker": "usr"}, {"text": "A cat is a sweet companion and also like to sleep comfortable with people at night.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes now I decided to buy a cat. And I think my problems will be sorted after the cat comes.", "speaker": "usr"}, {"text": "I feel alone sometime as well, so do not feel misunderstood. I believe it may be natural for us to feel this way from time to time.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes That may be true. But my problems are disturbing my sleep.", "speaker": "usr"}, {"text": "Hopefully, having a new friend who also enjoys sleeping will assist you with this particular disrbance.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Hopefully, having a new friend who also enjoys sleeping will assist you with this particular disrbance.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I think so. I will try out this idea for my next night sleep.", "speaker": "usr"}, {"text": "Do you have any other ideas", "speaker": "usr"}, {"text": "Have you ever considered an online friend to chat with before going to bed to help to keep you company?", "speaker": "sys", "strategy": "Question"}, {"text": "No I never considered this before.", "speaker": "usr"}, {"text": "This has helped me to calm my mind in the past, since sometimes they can also relieve their mind with you before they sleep as well. Just as we are talking now.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you for your concern.", "speaker": "usr"}, {"text": "Do you think this may be a relatable way to help soothe your mind before sleeping?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes I think so", "speaker": "usr"}, {"text": "There are many different people to chat with and know. Many friendly and funny ones too.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "none", "seeker_question2": "none", "supporter_question1": "No the task was okay", "supporter_question2": "The task is okay, the website noise is a little loud, but I can turn it down."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I have been feeling down and depressed every day for months, mainly due to self-esteem issues.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "2", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there, how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling pretty awful... I've been down and depressed for months now. It's hard to get through the days.", "speaker": "usr"}, {"text": "I understand. Is this related to the pandemic or is it something separate? I am sure that the pandemic has not helped, though!", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It's definitely related! I lost my dream job, went to a lower paying one, and I gained a lot of weight while working from home.", "speaker": "usr"}, {"text": "Oh I can certainly relate to that one! I've gained a stone and a half in the last year. All this sitting around is not good for us!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It's definitely nice to know that other people are having similar emotions as me.", "speaker": "usr"}, {"text": "Sometimes just having someone to talk to who knows how you are feeling can be really helpful I think.", "speaker": "sys", "strategy": "Others"}, {"text": "It's sad that this year has been so awful. It's hard to convince myself that it's getting better any time soon..", "speaker": "usr"}, {"text": "Can you make a list of all the things that you hope will be better next year so you can tick them off one by one?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "1. Better job 2. Healthier habits 3. Better financial situation", "speaker": "usr"}, {"text": "Well, the first and third one are out of your control really but you could make a start on the first one today if you liked :)", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It's hard to take the first steps. I don't even know where to begin, sadly.", "speaker": "usr"}, {"text": "I can understand that. Perhaps you could join an exercise class or similar?", "speaker": "sys", "strategy": "Others"}, {"text": "That's a pretty good idea. Have you ever done something like that?", "speaker": "usr"}, {"text": "I took an aerobics class once. It was quite fun and it was good exercise.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That does sound like fun. Do you have any other suggestions?", "speaker": "usr"}, {"text": "Well, it's maybe not the best time to be taking on a financial commitment but have you ever considered adopting a dog? Good company and good exercise", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Actually, I have a cat!", "speaker": "usr"}, {"text": "Ah I have two - they are wonderful company. Alas you can't really walk with them though :)", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "They are great company. Sometimes when I am really feeling down, I remember that my cat needs me, so I need to stay strong.", "speaker": "usr"}, {"text": "Pets are great like that. Do you perhaps have a neighbour whose dog you could walk if you can't get one of your own?", "speaker": "sys", "strategy": "Others"}, {"text": "That's a great idea. I just moved into a new apartment complex a couple weeks ago. Maybe I can get to know my neighbors. A lot of them have dogs.", "speaker": "usr"}, {"text": "It's a great way to make new friends too!", "speaker": "sys", "strategy": "Others"}, {"text": "Would you consider doing some voluntary work whilst you are out of work?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's also a good idea. I know a lot of food banks around me are in need of volunteers.", "speaker": "usr"}, {"text": "I think it would be a really worthwhile thing to do and you would get to meet new people too", "speaker": "sys", "strategy": "Others"}, {"text": "I hope I have been able to help you a little!", "speaker": "sys", "strategy": "Others"}, {"text": "I agree. I feel like I have a bunch of new ideas to start feeling better. I appreciate you talking to me.", "speaker": "usr"}, {"text": "You are very welcome, it was my pleasure. Have a great day!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "N/A", "seeker_question2": "N/A", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "My husband and I lost our jobs so we can't pay bills. He stays in the room all day and doesn't help with anything not even our children.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello how are you today", "speaker": "sys", "strategy": "Question"}, {"text": "Hello, I have been better. How are you?", "speaker": "usr"}, {"text": "good thank you", "speaker": "sys", "strategy": "Others"}, {"text": "what seems to be the problem", "speaker": "sys", "strategy": "Question"}, {"text": "Well.. I lost my job and so did my husband. Since then we have been fighting all the time. and he doesn't help anymore around the house", "speaker": "usr"}, {"text": "Or with the kids", "speaker": "usr"}, {"text": "thats horrible. i understand why you feel this way.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "have you tried to talk to him about how you feel?", "speaker": "sys", "strategy": "Question"}, {"text": "I have and he turns it into something nasty. Like I am saying he is a lazy piece of garbage, or something like that .", "speaker": "usr"}, {"text": "And it becomes a huge fight", "speaker": "usr"}, {"text": "i dont think thats fair on his part. Even though you both are having a hard time he should try to be patient as well", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do your kids know about the situation or have you been keeping this from them?", "speaker": "sys", "strategy": "Question"}, {"text": "I wish he would. He sees me taking care of our 4 kids, cleaning, cooking taking care of the animals and he still does nothing", "speaker": "usr"}, {"text": "The see everytime we fight. He usually gets loud and then I get loud. My oldest, 13, sees how he is acting.", "speaker": "usr"}, {"text": "Today marks day 4 that he has been in the room playing games only coming out to get a drink", "speaker": "usr"}, {"text": "heres what i think. You should try to explain to your kids the situation. At least your oldest so they understand why this is happening and that its not their fault.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have had that talk with him, but I should do it again", "speaker": "usr"}, {"text": "My toddlers don't understand", "speaker": "usr"}, {"text": "thats good. When you have your fights, you should try to keep your toddlers away. its not good for little kids to be experiencing this", "speaker": "sys", "strategy": "Information"}, {"text": "As for your husband i think you should seek a counselors advice.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I wish I could. I try to stay quite sometimes but he just keeps going on and on like he wants to fight.", "speaker": "usr"}, {"text": "I think so to, but it is hard since we don't have jobs and no insurance", "speaker": "usr"}, {"text": "Because these are hard times, i think that you should try to find a job as soon as possible. Try different apps or websites. try to include both of you so you can connect.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh I have been trying. I have been applying everyday about 20 jobs a day.", "speaker": "usr"}, {"text": "I was thinking of taking the kids to my dad for a weekend to get a break. Should I do that? without him.", "speaker": "usr"}, {"text": "try to talk to him first. before you take them out try to talk to your husband alone, without the presence of your kids. Try to see things eye to eye. If he start to yell of curse, you must try to stay calm. Be the strong one in the discussion. If things dont work out tell him that you wish to take your kids out for a break.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "He shouldn't act out if you are both being calm.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Okay I will try again. I agree. I am just tired that I am the one that keeps trying and he is doing nothing to fix this.", "speaker": "usr"}, {"text": "I would be too. Im going through something similar actually.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "If you try to be strong and persevere you can do it", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Oh wow, I am sorry. Hopefully things will go back to normal soo. Thank you!", "speaker": "usr"}, {"text": "You and your family will be stronger because of it. No problem", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Everything will be okay", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "NO", "seeker_question2": "NO", "supporter_question1": "i loved it this time", "supporter_question2": "nope"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "My hours at work are reduced due to the coronavirus pandemic. I am unhappy in my role and I am stressed.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, I am not feeling so well today", "speaker": "usr"}, {"text": "I am so sorry your not feeling well", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It's been cold and dreary here always makes me feel run down", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It's been cold and dreary here always makes me feel run down", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "What do you do when you are feeling down? What do you think I should do to feel better about my current situation? I feel stuck", "speaker": "usr"}, {"text": "Oh I know that feeling it can be rough I have felt that way lately.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What in your life has you feeling stuck?", "speaker": "sys", "strategy": "Question"}, {"text": "Job stuff and the pandemic. Worried about the future a bit", "speaker": "usr"}, {"text": "I think we all can feel that right now and can be hard", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What about your job has you worried?", "speaker": "sys", "strategy": "Question"}, {"text": "Reduction in hours and less pay.", "speaker": "usr"}, {"text": "I been there recently myself the entire workforce as we know it is changing. Have you thought of looking for other employment?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It is nice to know that I am not the only one. I have but I am not sure where to start,.", "speaker": "usr"}, {"text": "or if i am qualified.", "speaker": "usr"}, {"text": "Have you thought of working from home alot of companies are starting to hire remote workers", "speaker": "sys", "strategy": "Information"}, {"text": "There are several reputable sites that offer MOOCS it is a type of certification you can get in different fields some you can learn for free and only have to buy a certificate if you really need it", "speaker": "sys", "strategy": "Information"}, {"text": "Oh wow! That is awesome. I should definitely look into certifications for different fields. I appreciate that. I have so much student loan debt im nervous to take on more loans for extra courses .", "speaker": "usr"}, {"text": "I would definitely look into it", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know the pandemic is a very stressful time for everyone but we need to do our best to make our lives better and not let it break us", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You are right. I cant give up. I will definitely look into certifications and try not to get down.", "speaker": "usr"}, {"text": "There you go!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I know there are more people out there right there struggling due to the pandemic", "speaker": "usr"}, {"text": "I am still nervous about the loans.", "speaker": "usr"}, {"text": "So true and even I get worried but I have to just keep calm and remind myself things like this have happened before and will again.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "have you looked into deferment?", "speaker": "sys", "strategy": "Information"}, {"text": "That is a great suggestion.", "speaker": "usr"}, {"text": "I'm glad", "speaker": "sys", "strategy": "Others"}, {"text": "Youre right, I should keep researching and educating myself.", "speaker": "usr"}, {"text": "Exactly you got this never know you may come out with a whole new career!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much :)!", "speaker": "usr"}, {"text": "Your so welcome was there anything else I could help you with today", "speaker": "sys", "strategy": "Others"}, {"text": "I think I am okay! Thank you again for all of your help", "speaker": "usr"}, {"text": "Your so welcome and have a great day and stay safe!", "speaker": "sys", "strategy": "Others"}, {"text": "You too!", "speaker": "usr"}, {"text": "Thank you", "speaker": "sys", "strategy": "Others"}, {"text": "Did you need anything else?", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "I feel like the respondent did not know what to say", "seeker_question2": "I liked the interface.", "supporter_question1": "I just love it I want to do this everyday!", "supporter_question2": "Give me more hits! Hire me something ! I found my new passion!"} {"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "He cheated on me and left me alone. He neglected me and stop putting the effort into our relatioship. I wish I left sooner", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "I feel sad", "speaker": "usr"}, {"text": "I am sorry to hear that. Do you want to tell me more about what is going on?", "speaker": "sys", "strategy": "Question"}, {"text": "im mad at myself for trusting him again", "speaker": "usr"}, {"text": "What happened?", "speaker": "sys", "strategy": "Question"}, {"text": "he cheated on me", "speaker": "usr"}, {"text": "I am so sorry about that. I would be sad and mad too", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "he ghosted and he was trying to get with other girsl on tinder", "speaker": "usr"}, {"text": "i wish he had the balls to actually do a proper break up he promised me he would never do that but ofcourse he lied", "speaker": "usr"}, {"text": "I can understand how upset that must be", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I know", "speaker": "usr"}, {"text": "why did he lied", "speaker": "usr"}, {"text": "That's an answer we might never know.", "speaker": "sys", "strategy": "Others"}, {"text": "What's something that would make you feel better?", "speaker": "sys", "strategy": "Question"}, {"text": "I should of left when he made my white coat ceromony after him after I worked my tail off for 3 yearts for it", "speaker": "usr"}, {"text": "im not really sure", "speaker": "usr"}, {"text": "i wish i can forget he exsisted", "speaker": "usr"}, {"text": "That has to be frustrating.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It sounds like you are angry. How long ago did all of this happen?", "speaker": "sys", "strategy": "Question"}, {"text": "a year ago its embarising to still be mad about it still", "speaker": "usr"}, {"text": "but he was my first everything", "speaker": "usr"}, {"text": "It sounds like he meant a lot to you!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yeah he really did he threw me away so easily.", "speaker": "usr"}, {"text": "i wish he could know if he felt sorry for the things he did", "speaker": "usr"}, {"text": "i wish i could know", "speaker": "usr"}, {"text": "Do you want to talk to him again?", "speaker": "sys", "strategy": "Question"}, {"text": "im not sure I would proably cry and maybe he wont feel anything", "speaker": "usr"}, {"text": "thats a really good question", "speaker": "usr"}, {"text": "What if you wrote him an email? Would that help?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I doubt he would respond after all he ghosted me", "speaker": "usr"}, {"text": "damn im already crying", "speaker": "usr"}, {"text": "I am so sorry. What would help you right now in this moment?", "speaker": "sys", "strategy": "Question"}, {"text": "im not sure I tried therapy and im already on anti depressents", "speaker": "usr"}, {"text": "i think im more at myself", "speaker": "usr"}, {"text": "mad", "speaker": "usr"}, {"text": "maybe crying is a good thing", "speaker": "usr"}, {"text": "I know when I cry it sometimes helps me", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I do feel better after crying", "speaker": "usr"}, {"text": "I dont know how to heal from it.", "speaker": "usr"}, {"text": "I found out he posted a pic with this girl and in in the past he would say that was stupid to do", "speaker": "usr"}, {"text": "It takes time. You're grieving. It's hard. What about disconnecting from what he does?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thats what ive been trying to do", "speaker": "usr"}, {"text": "each day is differnt", "speaker": "usr"}, {"text": "It sounds like every time you find out something he is doing, it's hurting you even more.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yeah", "speaker": "usr"}, {"text": "thats a good way to put it but each day is differnt", "speaker": "usr"}, {"text": "there are months that go by that I dont think of him", "speaker": "usr"}, {"text": "I am proud of you for keeping going and moving forward. Day by day you'll get there!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "and sometimes when I think im healed a little thing comes and it feels like i fell apart", "speaker": "usr"}, {"text": "its not hard for guys to find me atractive but I wish I have the person he is in my head", "speaker": "usr"}, {"text": "but thats not reasonable", "speaker": "usr"}, {"text": "That happens but more importantly you pick yourself back up! You'll find someone eventually!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "but for some reason I have hope that I will feel better", "speaker": "usr"}, {"text": "it taught me a lot like when someone isnt trying that I should leave", "speaker": "usr"}, {"text": "for that lesson ill be greatful", "speaker": "usr"}, {"text": "i feel a little better now", "speaker": "usr"}, {"text": "That's great to hear! I am so glad you are feeling better!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you i think im done for now", "speaker": "usr"}, {"text": "Best of luck to you and hang in there!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "some of the messages feel generic", "seeker_question2": "allow for more ai generated respo I though The convo ended naturallly", "supporter_question1": "I liked helping someone", "supporter_question2": "no"} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "Having a lot going on in life and school and feeling very stressed.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello, how are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "I have been better. I am really stressed and feel like I am at a breaking point.", "speaker": "usr"}, {"text": "I am sorry to hear you are near your breaking point, do you have any idea when the decline and stress began?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It began a few weeks ago. I have had a really intense project that is on a time crunch. I feel like I am overwhelmed and unable to balance work and personal life.", "speaker": "usr"}, {"text": "Work and personal life are very hard to juggle with each other, especially in the current life situations around the globe. I am sure you will successfully handle both in the overall.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What should I do to help feel like I can manage and push through? Right no w i feel like giving up.", "speaker": "usr"}, {"text": "For me, when I start getting overwhelmed and need to \"debrief\" my mind, and \"declutter\" the stresses, I use a notepad. I jot down every detail I can that pops into mind. Every upcoming task, everything that has caused anxiety or similar, and then I prioritize them in an agenda. It seems tedious, however once you get a handle on scheduling, in my personal ex perience, it is easier to hold yourself accountable and slowly work your way through accomplishments, even small tasks, which is encouraging to continue.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Sometimes, something as small as an accomplished task can uplift a mood greatly. Especially when listed and checked off to see the progress.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you. That seems helpful. I tend to make excuses for myself when I feel like this and allow myself to slip in other areas of my life. For example if I am stressed, I tend to eat unhealthy food. Overall its hard to juggle all things I want to do and be at once. I will plan to make a list and check off some small things.", "speaker": "usr"}, {"text": "When you visually see your success, I hope it will help like it does for myself. I personally believe that it is a useful tool, depression runs deep and anxiety pushes it over the edge with deadlines. Life and Personal are very complicated situations. As is living, in itself. Small accomplishments, maybe with minor rewards to yourself as you go, boosts confidence and tends to fade out the overwhelming heavy feelings.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "What do you consider to be a minor reward that would be a good tool for me today?", "speaker": "usr"}, {"text": "I have created a list and was able to check one thing off already. This has helped some and I feel a little more relieved.", "speaker": "usr"}, {"text": "A punch card. If you have one handy, a note card/index card. Draw maybe, 15 circles around the edge, and call it \"My rewards\" In the middle, choose one thing you enjoy, for instance, if you like an ice cream sundae, put that in the middle. For your first task, just jot all that is on your mind down, and also use that as the first task to yourself. Check off one circle, and once you hit 15 get that sundae!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Awesome! I am happy to hear that it has already helped a little!", "speaker": "sys", "strategy": "Others"}, {"text": "Thats a great idea. I really like that!", "speaker": "usr"}, {"text": "I do sincerely hope you start feeling better, the current average life has altered greatly, and it has changed workloads and balances with great challenges.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. We are all being challenged and perhaps this will help people grow. I know that once i an over the hump I will be happy i did it and put in the effort. I appreciate the in the moment help!", "speaker": "usr"}, {"text": "Absolutely, I appreciate the chance to speak with you and give suggestions.", "speaker": "sys", "strategy": "Others"}, {"text": "Do you have nay other tips that i may use?", "speaker": "usr"}, {"text": "Perhaps, nature. A walk alone somewhere pretty tends to be a refreshing, zen-like activity. Or even, as a meditation type approach, rock stacking. It takes much focus, and tends to leave your mind clearer in the end. I also recommend reading, or listening to audio books of a theme you are interested in. It brings comfort in activities", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thank you. It is sometimes hard to make time to do those things. I think i will try and scheduled them into my dat", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "It was an interesting experience.", "supporter_question2": "No it went smooth"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "problems with friends", "situation": "I miss my friends during this COVID-19 pandemic.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hey!", "speaker": "sys", "strategy": "Others"}, {"text": "Hello. How are you?", "speaker": "usr"}, {"text": "I'm doing well. How are you?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am having a difficult time not being able to go out. I am an introvert and didn't think COVID-19 would be a problem but I find myself being short and impatient.", "speaker": "usr"}, {"text": "Yeah i'm in the same boat. It's tough having to be cooped up.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "How have you coped with it?", "speaker": "usr"}, {"text": "Are you working from home?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes but I go in 1-2 days per week. It is in a building where I am by myself so that is not great.", "speaker": "usr"}, {"text": "I've been having a hard time too and I've absolutely noticed that I've become short and impatient with people lately. I have been trying to be mindful but it's hard. I find going for walks and getting slight exercise helps.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm also pretty introverted and at first i enjoyed the shutdowns but as time drags on it's gotten difficult", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you found ways to be physically active?", "speaker": "sys", "strategy": "Question"}, {"text": "I work out all the time and that does help. I would like to just go out and have a drink at a bar but were shut down.", "speaker": "usr"}, {"text": "Yes, I work out everyday. I will run for an hour later followed by 100 push ups and situps.", "speaker": "usr"}, {"text": "Does that help at all?", "speaker": "sys", "strategy": "Question"}, {"text": "A little. But I have always done that so I feel like that is just normal. It used to be done at a gym but that is not safe now.", "speaker": "usr"}, {"text": "So it sounds like you are missing a lot of the social aspects of day to day stuff?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes. Mostly my friends. Who I didnt see a ton anyways.", "speaker": "usr"}, {"text": "I've definitely noticed that for myself, even though I normally prefer my space and solitude", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you tried calling, texting, or even video chatting with them?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I zoom with them every few weeks. have you tried anything that helps?", "speaker": "usr"}, {"text": "I seem to feel better after communicating with friends but I also get a little overwhelmed with video chats. I feel like Im always on my computer now so I'm working at trying to actively seeing my friends even if it means distancing or whatever.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do you have a park or a hiking trail or something that you could meet them at? That way you stay outside and can distance as necessary.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That makes sense. I feel I am on my computer a lot now too.", "speaker": "usr"}, {"text": "I am thinking about going to the park shortly with my dog.", "speaker": "usr"}, {"text": "I also think my kid's homework and remote learning has stressed me.", "speaker": "usr"}, {"text": "Do you have friends that could go with you to the dog park? Do you think you'd feel comfortable physically being around other people?", "speaker": "sys", "strategy": "Question"}, {"text": "I am ok with it. My parks are pretty empty now. I think that sounds like a wonderful idea.", "speaker": "usr"}, {"text": "im sure seeing someone in person will help even if it's for a few minutes. Once you figure out how to hang out with someone that makes you both comfortable, the next times will be that much easier.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That sounds good. Thanks for your help.", "speaker": "usr"}, {"text": "No problem! I'm glad I could help or at least try to help", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You were helpful. I appreciate you!", "speaker": "usr"}, {"text": "Awe thanks! I appreciate you too.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "None. Nice job!", "seeker_question2": "Nothing. It is good.", "supporter_question1": "This one was awesome I got fully engrossed", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "Ever since the insurgent of Covid-19 ,I was hit hard when I was relieved from my full-time job for a non justifiable reason. I blame it to Covid because business was slow and it affected production. I was so frustrated and I didn't know what next to do as I had past due bills and family to take care of. I started applying for government benefits none was fast coming forth and requires a lot of processing time. I later got a part-time job that the pay was low and i could not put up with the bills .it was really tough. I almost went into depression but I did not give up home. Recently I got a full-time job but I have been scared and anxious because they keep laying off employees weekly. I wouldn't want to go through the terrible situation I had last time.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi! How are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am feeling better", "speaker": "usr"}, {"text": "How are you doing today?", "speaker": "usr"}, {"text": "I am good. How may I assist you today!", "speaker": "sys", "strategy": "Question"}, {"text": "I would love some words of encouragement", "speaker": "usr"}, {"text": "IT seem you need some encouragement to accomplish your goal. Hope I understood it correctly.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes", "speaker": "usr"}, {"text": "That's great! We all need motivation and encouragement to do something.", "speaker": "sys", "strategy": "Others"}, {"text": "Have you been in a situation like mine before?", "speaker": "usr"}, {"text": "I have been in this situation many time. I perform better when I get support or encouraging words from other. Can you please tell me little bit about your goal, so that I can encourage you accordingly", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I always want a situation where i work without anxiety and fear of being forloughed because of my last experience", "speaker": "usr"}, {"text": "I can understand your situation very well. We all face such a phase in our life time. you should not worry about it. Keep working hard.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I put in extra work just to be on top of my goals", "speaker": "usr"}, {"text": "That's great! Then you should not worry about anything. Now days situation is really stressful. We have to manage it somehow. You should give little time to yourself as well. It Will increase your productivity.", "speaker": "sys", "strategy": "Others"}, {"text": "My family is my greatest motivation to keep pushing hard .Time heals all wounds just well said", "speaker": "usr"}, {"text": "Family is a great support, then you will definitely grow and you don't have to take any stress because you have everything there with you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have dependents that look up to you?", "speaker": "usr"}, {"text": "Yes, I have kids. To look them up I need to stay motivated and positive because I am the reflection to them.", "speaker": "sys", "strategy": "Others"}, {"text": "that is true", "speaker": "usr"}, {"text": "I feel relieved chating with you", "speaker": "usr"}, {"text": "Thank you for your words of encouragements. It really helped a lot", "speaker": "usr"}, {"text": "That's my pleasure that my words helped you. Stay happy calm and motivated and rest you have big support of your family.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Enjoy the rest of your day.", "speaker": "usr"}, {"text": "You too! byee", "speaker": "sys", "strategy": "Others"}, {"text": "bye.", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I am having a hard time at work, my workload is too big and it's making me very stressed and anxious. I can't keep up with the amount of work I'm being asked to do.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "Not doing so well today, I'm having a really hard time at work. I'm feeling super stressed about the workload I have, I just can't keep up with it all!", "speaker": "usr"}, {"text": "I\u2019m sorry to hear that. Work can be a bad source of stress. Do you have anyone that can help with the workload?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Not really, there's only me in my role so don't really have anyone to help. I have tried talking to my line manager but she doesn't seem to understand just how busy I am.", "speaker": "usr"}, {"text": "Can the company hire any more people? Maybe they can work from home, and take some work off your plate. The line manager might also need some help with her workload.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I understand that budgets can be tight. Maybe someone part-time?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "From what I hear they aren't willing to hire anyone else, but I don't know the reasons why. I can only speak to my line manager and then she speaks to higher management.", "speaker": "usr"}, {"text": "Your manager sounds unsympathetic. That's very frustrating. A lot of people are in your situation in this pandemic: too much work, not enough help.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you want to leave the company? Look for greener pastures?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have been keeping an eye out for other jobs, but like you say things are difficult just now with the pandemic, there isn't a lot out there!", "speaker": "usr"}, {"text": "Very true. Have you talked to your co-workers about this issue? What do they think?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "They are all feeling stretched as well so they understand. I am trying to not talk about it too much with them, I don't want to be seen as the person who's always complaining!", "speaker": "usr"}, {"text": "Yeah, that's a good point. A little complaining is ok, but a lot can get on people's nerves.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "They want to be sympathetic, but after a while, they just get tired of you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, I don't want them all to stop talking to me cause they find me annoying! I'm trying to stay positive, but it's hard some days! As much as I try to start the day in a positive frame of mind it quickly gets sucked out of me!", "speaker": "usr"}, {"text": "What do you do outside of work? Hobbies and such.", "speaker": "sys", "strategy": "Others"}, {"text": "At the moment I'm not getting outside as much as I should, I do enjoy gaming but it's hard to find time. I've been working 14 hour days all week! My boyfriend tries to tell me to switch off but it's hard when I know there's all this work waiting to be done.", "speaker": "usr"}, {"text": "You could try setting aside an evening or two a week for time with your BF. Just walk out of the office. Try to set some boundaries.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That might seem dangerous and risky, but sometimes it's important to set boundaries.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "If you don't do that, then the managers can just keep taking advantage of you and your work ethic.", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah, he says the same kind of thing, that I need to be firmer and just leave when I'm due to. I guess the only way for them to truely see is for the work to just not get done as there's no time!", "speaker": "usr"}, {"text": "From what you're saying, it sounds like you think you have no power. Is that true? Are you really powerless in this situation? Do not underestimate your power over your life.", "speaker": "sys", "strategy": "Others"}, {"text": "I guess I do feel powerless, I feel like they never really listen to what I'm saying, they just act as if they are but then ignore me.", "speaker": "usr"}, {"text": "It sounds like the managers are training you to be resigned to your fate. If they listen to you, it encourages you to complain. If they ignore you, you go away and leave them alone. However, if you leave work early (after 9 hours, say), then they might notice you. Are you willing to take a risk?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe if I start acting more confidently they will start to listen.", "speaker": "usr"}, {"text": "I feel like something needs to happen so maybe it's time to take a risk.", "speaker": "usr"}, {"text": "That's the spirit! Taking control of your own schedule is one display of confidence.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "No, worked very well", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "shame", "problem_type": "ongoing depression", "situation": "I was in the store and there were two other women. They were whispering to each other and looking at me. I could hear a couple words and they were making fun of my hair and the way I dress. People just don't accept me. It's hard to feel so different.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Is there anything you'd like to talk to me about?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello. I'm ok. How are you?", "speaker": "usr"}, {"text": "I am fine .. I am here to listen to your problems.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. I am having problems with people making fun of my appearance. Why are people so mean?", "speaker": "usr"}, {"text": "I do not know - there are a lot of nasty people out there. Have you tried confronting people who are bullying you and asking them why?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Well, with covid, it's even harder to go talk to people. So, I don't think that's a good idea. I don't have a lot of money, so I can't buy fancy clothes. I don't think I can fix it.", "speaker": "usr"}, {"text": "You do not have to buy fancy clothes for the sake of other people! Maybe you could get some counselling to work on your self esteem though?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I see a counselor regularly. The sessions are virtual. I do wish there were some ways to figure out how to make the clothes I have look better or match better, be more organized with my wardrobe. I have a lot of problems with too many clothes that don't look good on me.", "speaker": "usr"}, {"text": "Have you tried shopping in second hand stores? You can often get some nice stuff there for cheap.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "But really I think that the problem is your self esteem, not what you are wearing.", "speaker": "sys", "strategy": "Others"}, {"text": "Yes! I love second hand stores! So I should not care so much what they say about me?", "speaker": "usr"}, {"text": "Right! To be honest I suspect that it's far more their problem than it is yours.", "speaker": "sys", "strategy": "Others"}, {"text": "I agree. Those women were not even in shape. They had makeup, hair done, etc., but they were not nice women. Maybe they are just taking their problems and insecurities out on me.", "speaker": "usr"}, {"text": "Yes I think that they were. I have had issues like this myself in the past and I know how much it hurts and how hard it is to overcome it.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes. It does hurt. I want to get better at picking clothes that make me happy. A lot of my clothes are baggy. Maybe I could learn to sew and alter them.", "speaker": "usr"}, {"text": "I went through a phase of wearing only baggy clothes because I thought i was overweight. Looking back I was not but I thought I was.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Anyway I hope I have been able to make you feel a little better! All the best for the future.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have had that same exact problem! When I wear clothes that fit nicely, I do get complements. I think I will go through my wardrobe and find the best clothes I have and wear those.", "speaker": "usr"}, {"text": "Yes. It has been nice to talk to someone who has been through some of the same things.", "speaker": "usr"}, {"text": "That sounds like a great suggestion - good luck with it :)", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. I hope you have a nice evening too!", "speaker": "usr"}, {"text": ":) Can you press quit first? I am not able to :(", "speaker": "sys", "strategy": "Information"}, {"text": "Ok. lol. Thanks! Bye!", "speaker": "usr"}, {"text": "bye!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "It seemed a little contrived.", "seeker_question2": "I think it is okay.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "I recently found out that my best friend has lied to me about her whole life, and when I invited to my home she finally told me the truth after staying for a month ad we were fighting for the entire month she stayed.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm sad and angry because I no longer talk to my best friend", "speaker": "usr"}, {"text": "Do you know what might have happened to cause your and your best friend to not talk anymore?", "speaker": "sys", "strategy": "Question"}, {"text": "Well she was staying at my house for a month and we were constantly fighting so she just stopped talking to me", "speaker": "usr"}, {"text": "That sounds really stressful and I can see how troubling that is for you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes it is and then she began avoiding me while we were in the same house, so we started arguing again and I found out she's been lying to me since I've known her and I'm very upset.", "speaker": "usr"}, {"text": "That's definitely very upsetting. I know how it feels to have that sense of betrayal from a friend I was close to for many years. However, I was able to discuss the issue I had with my parents and other friends. Do you have anyone else close to you that you can talk to?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I don't think so, my parents think I was too harsh by deciding to end the friendship, it as if my own family doesn't understand.", "speaker": "usr"}, {"text": "That can definitely add to frustration. What about your other friends? Do you have anyone who either shares the same opinion as you or does not know your friend that you can talk to?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My other friend believed that it wasn't too harsh to end the friendship as they know I value honesty but it makes me feel angry that I was being used for so long and constantly lied to.", "speaker": "usr"}, {"text": "You have every right to be angry, but the most important thing you can do is find a good support system with your other friend. It will take some time to heal, but I'll tell you a paraphrased version of one of my favorite quotes: \"Resentment is like swallowing poison and expecting the other person to die.\" It's important to find support in your other friends and heal properly.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I really love that quote, it's absolutely true; I think I will talk to my friend about the situation some more so I can fully get over it.", "speaker": "usr"}, {"text": "That sounds like a wonderful idea. Is there anything else you would like to discuss?", "speaker": "sys", "strategy": "Others"}, {"text": "Yes, I also realized that I wasn't angry with my friend but rather myself", "speaker": "usr"}, {"text": "Can you elaborate more? Earlier you said you and your friend were arguing while she was living in your house, then she stopped talking to you. Why might you be angry with yourself?", "speaker": "sys", "strategy": "Question"}, {"text": "Because I basically allowed her to use me for seven years and kept lying to me or gave her space because I thought I was being a good friend.", "speaker": "usr"}, {"text": "I feel like I was stupid to do that and soft", "speaker": "usr"}, {"text": "If I may, I would argue that your actions don't make you soft and they certainly don't make you stupid. They are certainly not any reason to be angry with yourself. If I may bring up another clich\u00e9: \"Fool me once, shame on you. Fool me twice, shame on me.\" I would say you're in the \"fool me once\" stage and it is your friend's actions that have brought you pain. I think you're unlikely to trust her again.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Also, hindsight is 20/20. What you might see now in ways that your friend might have used you are things that you might not have seen then. We want to think the best of our friends until they prove us wrong. I think you were being the best friend you could be.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you very much, I'll continue to talk about the issue with my other friend, I really appreciate your wisdom.", "speaker": "usr"}, {"text": "Of course. I think you'll be alright and remember the healing process can take a long time after betrayal. Remember to be kind to yourself and keep that support system of your other friend by you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Is there anything else you would like to discuss?", "speaker": "sys", "strategy": "Others"}, {"text": "No thank you, enjoy the rest of your day", "speaker": "usr"}, {"text": "You too!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I was unclear how to end the task because it said finish and quit instead of end even when we both did our 10 conversations.", "seeker_question2": "Just some more information abut how to end the study once the chat begins", "supporter_question1": "Sometimes it could be a bit awkward trying to respond to someone I didn't know, but I hope it worked out in the end.", "supporter_question2": "I don't think so."} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "problems with friends", "situation": "I have a friend who is struggling with alcoholism. They try to quit and then end up going back.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good afternoon, what can I help you with today?", "speaker": "sys", "strategy": "Question"}, {"text": "I have a friend who is an alcoholic and just can't seem to quit drinking.", "speaker": "usr"}, {"text": "They quit for a couple of weeks but always seem to go back.", "speaker": "usr"}, {"text": "I'm sorry to hear that, that is a rough situation to be dealing with.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What's very important for you to know is that you cannot control another person's actions.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It is. I care for them a great deal and do not like to see them this way.", "speaker": "usr"}, {"text": "I just do not know how to help them anymore.", "speaker": "usr"}, {"text": "It's difficult for those close to an alcoholic to watch them destroy themselves.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I will tell you that you can only take care of yourself. And you can only be honest with them about how their actions affect you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "He is a wonderful person when he isn't drinking, but is argumentative when they drink", "speaker": "usr"}, {"text": "I do, we have talked over and over about how this affects both of us. And he cares when he is sober, but it doesn't seem to be enough to keep him from going back.", "speaker": "usr"}, {"text": "You may need to take some time away from the friendship then. To show him you are serious that you can't tolerate the behavior any longer.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I get that, but I am the person closest to him and he needs my support", "speaker": "usr"}, {"text": "That's understandable. But if you continue trying the same solution over and over again, but are getting the same result...", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "true, but I do not think that not being here would help. it would only hurt him", "speaker": "usr"}, {"text": "In that case, you should be sure to shore up your defenses and be prepared, because it will be hard. You are a good friend, but don't lose yourself to save him.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Consulting some literature for friends and family of alcoholics may be useful as well, Al-Anon or something like that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That is a good idea. I do worry that he would be upset if I shared this with others he might know", "speaker": "usr"}, {"text": "He is a really sweet person and worth the effort to help.", "speaker": "usr"}, {"text": "he had a lot to give.", "speaker": "usr"}, {"text": "has", "speaker": "usr"}, {"text": "You should be able to find online Al-Anon groups, too.", "speaker": "sys", "strategy": "Others"}, {"text": "I'm sure he does. Don't forget that you do as well.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I had not thought of that. I thought you had to go to the meetings and that would be hard for me to do.", "speaker": "usr"}, {"text": "I will definitely look into that! I appreciate the suggestion!", "speaker": "usr"}, {"text": "It looks like they do offer online chats: http://al-anon.org/al-anon-meetings", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "And thank you for saying that I have things to give, I forget about myself in this sometimes", "speaker": "usr"}, {"text": "Thank you so much for that information. I had no idea!", "speaker": "usr"}, {"text": "So much like this chat here, you wouldn't even have to give your real name, nothing identifying, just support for you. Supporting an alcohol is exhausting, and you will need resources.", "speaker": "sys", "strategy": "Others"}, {"text": "And a place to vent.", "speaker": "sys", "strategy": "Others"}, {"text": "That is sooo true! Sometimes I just cry because I do not know what to do anymore.", "speaker": "usr"}, {"text": "Try not to demonize your own frustrations, be easy on yourself when it comes to feeling upset with the situation, and continue trying to let him know that he hurts you when he behaves like that.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Having a person to let me know I am not alone and give some support would be very helpful!", "speaker": "usr"}, {"text": "That is great advice! I am going to look into that.", "speaker": "usr"}, {"text": "Absolutely :-) I hope that it helps. You sound like a very kind-hearted person, and I understand that your situation is complex.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Just remember that you are as deserving of relief as he is. They always tell you on an airplane to put on your oxygen mask first, then others in your group.", "speaker": "sys", "strategy": "Others"}, {"text": "And thank you for reminding me that I matter too! It helps very much! I can't thank you enough!", "speaker": "usr"}, {"text": "I'm happy to hear that, I wish you luck and take care of yourself.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "it actually helped", "seeker_question2": "it was good", "supporter_question1": "No", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "Appearance Anxiety", "situation": "I have gained about 30 pounds in the last twoyears. I am very unhappy with how I look and I actively avoid food and wait until I am about to pass out to eat. Yesterday, the first time I ate was at 7pm.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "4", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, Good day to you", "speaker": "sys", "strategy": "Others"}, {"text": "Hi", "speaker": "usr"}, {"text": "Is there something you wish to discuss today?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I am experiencing a lot of depression lately due to my weight and my boyfriend", "speaker": "usr"}, {"text": "If i am to understand you are having troubles with your weight and this is effecting your relationship ?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes", "speaker": "usr"}, {"text": "I to have experienced troubles with my weight, if can be a very troubling issue to deal with.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "thank you for udnerstanding", "speaker": "usr"}, {"text": "Could I ask if you are currently participating in any activities or diets to manage your weight ?", "speaker": "sys", "strategy": "Question"}, {"text": "I am dieting but I mainly just avoid food and eat once a day. I am on depression medication which also reduces my appetite and I drink a lot of coffee to help surpress my appetite.", "speaker": "usr"}, {"text": "I usually only eat dinner and a small snack", "speaker": "usr"}, {"text": "Research has shown that if you eat at regular meal times the body can regulate your weight better. The trick is to consume less than you use in a day. To manage this its better to eat your recommended daily amount then exercise so you are using up excess energy", "speaker": "sys", "strategy": "Information"}, {"text": "I know but I am just so unmotivated. Sometimes I wish I could lose all the weight and then start the good habits to maintain", "speaker": "usr"}, {"text": "Yes it is a difficult challenge.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you looked in to local support groups which can help you with motivation?", "speaker": "sys", "strategy": "Question"}, {"text": "Not really - I do follow a lot of vegan and health groups on Reddit", "speaker": "usr"}, {"text": "I do eat about 1200 calories a day which I know is the bare miniumum but I have noticed a difference. I just need to start exercising more.", "speaker": "usr"}, {"text": "Thats good, I would suggest that you either join a local group or sign up to a online one. Maybe try one that includes meal plans for the week, support chat group that can motivate you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes that seems like a good idea thank you", "speaker": "usr"}, {"text": "Exercise is key to weight loss, maybe go for walks with your boyfriend. this will also give you time with him.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is actually a very good idea - we have a puppy and he is struggling with weight gain too", "speaker": "usr"}, {"text": "I definitely feel that we should start doing that", "speaker": "usr"}, {"text": "depending on the dog breed then puppy will need upto multiple walks a day. So its a great time to start walking then you can move up to a run", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That;s true she is a pug but she loves to run - I do miss running I used to run fairly frequently", "speaker": "usr"}, {"text": "I am just struggling since I have broke metatarsals on both feet in a year - it's been a hard recovery", "speaker": "usr"}, {"text": "I feel we have come up with some good ideas to work on over the next coming weeks. Is there thing else you would like to discuss ?", "speaker": "sys", "strategy": "Question"}, {"text": "No I think that is good. I feel like I have come to a good realization. I know my ways are unhealthy thank you very much", "speaker": "usr"}, {"text": "SOrry to hear that. Have you received the proper medical care for your injuries ?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes I did", "speaker": "usr"}, {"text": "I couldn't walk for 3 month total and then had to wear a boot for another 6 months", "speaker": "usr"}, {"text": "Great, i wish you a good afternoon and hope the best for you with all your ambitions", "speaker": "sys", "strategy": "Others"}, {"text": "thank you!!", "speaker": "usr"}, {"text": "Good bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "took a long time", "seeker_question2": "increase response time", "supporter_question1": "no problems", "supporter_question2": "It ran well"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "Covid 19 stress with the added stress of the holduas", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello?", "speaker": "usr"}, {"text": "hello, how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm seeking some support. Specifically looking for advice concerning my depression", "speaker": "usr"}, {"text": "How long have you known you have depression?", "speaker": "sys", "strategy": "Question"}, {"text": "I've struggled with depression my entire life. It's been especially difficult this year", "speaker": "usr"}, {"text": "Because of Covid? So you know at least the cause of your depression?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, because of Covid. I have two small children both born with genetic disorders. If they catch it they could die. They're both now displaying signs of anxiety and that's worsening my depression because there is very little I can do about it.", "speaker": "usr"}, {"text": "That must have been tough for you. I know Covid is scary, however, I think you're a very careful parent so as long as you keep the routine safe, you can at least not worry too much about it", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I'm doing my best, as is my husband, but with the holdays here we're struggling to explain our decision not to visit family because we want the children to be safe. Our family is a combination of Covid Hoaxers and antimaskers sadly.", "speaker": "usr"}, {"text": "Now is not the time to please your family or anyone else. You did the right and responsible thing for refusing to visit them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "May I ask how old your children are?", "speaker": "sys", "strategy": "Question"}, {"text": "Thank you for agreeing with me. They are nine and four.", "speaker": "usr"}, {"text": "they might have been scared because of external forces, as in they might see you being stressed out. I think it's good to talk to them about the seriousness of Covid, but also explain them it's not unpreventable. By discussing, you can reassure yourself too", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Maybe. I'll have to give them a few days as my mother is very self centered and we just got into it last night, but I might give that a try", "speaker": "usr"}, {"text": "I think you can also cut down on watching news, when it first began, I followed the news closely, however, I realized I felt depressed hearing new number everyday so I only update myself once a week now and I feel bette", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's good to hear, maybe I should do that.", "speaker": "usr"}, {"text": "Having a family meeting with your husband and children as much as possible to share your feelings might also help quite a bit", "speaker": "sys", "strategy": "Others"}, {"text": "I'm not so sure. My husband's anxiety is worse than mine and I carry the mental load for the entire family. He's usually happier staying in the dark, otherwise it's too difficult to lift him up when he's depressed if I'm also depressed.", "speaker": "usr"}, {"text": "Then do as you think is best for your husband. I'd say focus the work on yourself first, you need to feel good in other to take care of your family", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That is true. Thank you for the advice", "speaker": "usr"}, {"text": "you're welcome, I hope you feel a bit better", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "the sounds it plays are very loud", "seeker_question2": "quieter sounds", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "disgust", "problem_type": "problems with friends", "situation": "My friend has started to get into political conversations on Facebook and I think he is embarrassing himself. He's spouting all these talking points without ever showing any interest in them before!", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm good thanks but pretty frustrated too be honest. It's my friend who has taken to being a pain on Facebook", "speaker": "usr"}, {"text": "I'm sorry to hear you are frustrated! I'm gonna do my best to understand and talk through your issue. :) Your friend is being a pain on face book in what way?", "speaker": "sys", "strategy": "Question"}, {"text": "He's all of a sudden got an opinion on everything and tries to pull me into arguments with other friends.", "speaker": "usr"}, {"text": "It sounds like he didn't use to blast his opinion in the past or include you in arguments, is that true?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That is true yes. It's like the world has to listen to his opinion and only his matters and he won't listen to reason. It's very frustrating and it makes me not want to talk to him. My eyes literally roll when I see a post from him.", "speaker": "usr"}, {"text": "Oh I see! I get where you are coming from. I have a few friends that no matter how long you discuss, they won't let the conversation end unless \"they are right.\" It seems like your friend doesn't like it when he is wrong?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Absolutely and I'm not sure how to broach this with him. I actually feel like it is damaging his reputation. Other friends of ours feel the same way. Not sure what to do?", "speaker": "usr"}, {"text": "Gotcha so not only are you frustrated with what he is doing, but you are also worried about his reputation! First of all, can I ask if he is just your friend online or if you hangout with him in person too?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's correct. He is actually a close friend and I wonder what has changed recently to make him like this. I've known him for over 20 years.", "speaker": "usr"}, {"text": "Okay I see. From personal experience, the best way to confront someone who likes to do most of their confrontations online, is in person. Since he is so used to almost \"hiding\" behind a screen, his feelings will be more vulnerable and real if you discuss your concerns in person.", "speaker": "sys", "strategy": "Others"}, {"text": "Actually I've never thought of it like that. Perhaps a couple of us can have a conversation with him in person. Honestly some off his views are disgusting. I think this needs to stop.", "speaker": "usr"}, {"text": "A suggestion I would make would be to hangout with him in person, and bring up the issues that you and your friends have been seeing. But it's important to not make him feel overwhelmed. Almost like he is being \"ganged up on.\"", "speaker": "sys", "strategy": "Information"}, {"text": "Yes that's good advice, I think we need to be tactful and raise it in the right way. Have you ever experienced something like this with a friend yourself?", "speaker": "usr"}, {"text": "I can tell that you care about this person as a friend, but you are worried that the way he thinks and talks may ruin that in a way. Make sure to let him know these concerns! It will show him that you guys truly are doing it out of love.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "And yes I have actually had a very similar experience! Let me explain", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Ok sure please do", "speaker": "usr"}, {"text": "One of my best friend's and roommate, had a very hard time separating friendship and roommate issues. It caused a lot of issues in the relationships with our friends. She had a tendency to discuss issues over text and didn't like doing it in person. But we realized, the problem with that is that you can't tell the emotion behind messages on a screen. But once we talked in person, our issues were solved because we could hear the intended emotions behind what we were saying", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah that's useful. I think you are right in that the ambiguity of social interaction online makes him more inclined to say extreme thinks, perhaps to get a reaction. The more I think about it, perhaps this could be an indication that there is something he is dealing with and may be lashing out.", "speaker": "usr"}, {"text": "Yes exactly. It sounds like he might have other reasonings behind his actions. And you guys talking to him as friends in person, would show him that you care and that he is in a safe environment. He doesn't need to be so extreme", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah I think that's definitely the way forward. Listen this has really helped so thanks for the suggestions and sharing your own experiences.", "speaker": "usr"}, {"text": "Yes of course! I wish you the best in overcoming this hard time with your friend. I believe that you guys will be able to talk through it since it's a newer issue. :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I hope so too. Nice to talk to you and thanks again.", "speaker": "usr"}, {"text": "Of course! Have a good rest of your day", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks", "speaker": "usr"}], "seeker_question1": "The partner was very smart and the suggestions were excellent.", "seeker_question2": "Nothing", "supporter_question1": "", "supporter_question2": "Maybe showing a typing bubble on the other end will help reassure people that the other person is here and is talking"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "I do gig work and haven't had much employment since the pandemic started. Loss of money has me down.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "3", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello.", "speaker": "usr"}, {"text": "hell, sorry", "speaker": "sys", "strategy": "Question"}, {"text": "How are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "A little down. Kind of broke for Christmas.", "speaker": "usr"}, {"text": "I totally understand how you feel", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, it's pretty tough because the year went really well until the summer. I was hoping for a strong close.", "speaker": "usr"}, {"text": "If you don't mind may I ask you a few question? Are you trying to find gigs?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes but with the pandemic, people are just doing small work themselves instead of hiring out.", "speaker": "usr"}, {"text": "Sorry. I guess you have to change your plan so much.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's what I've been doing, but it's a lot of running in place trying to generate any income.", "speaker": "usr"}, {"text": "I meant you had to change your plan", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, and the changes I've made to the plan haven't lead to a whole lot more.", "speaker": "usr"}, {"text": "One of those \"painted myself into a corner\" situations.", "speaker": "usr"}, {"text": "I am also looking for more gigs and because of Covid, I'm only looking online jobs", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Like \"work from home\" style jobs?", "speaker": "usr"}, {"text": "yes just like this mturk", "speaker": "sys", "strategy": "Others"}, {"text": "Hmm, maybe I can look into these type of jobs. I don't have a great computer but it could do for some stuff.", "speaker": "usr"}, {"text": "Jobs are super competitive these days. Have you thought about becoming a YouTuber or a live streamer?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, I've tried both of those. It's mostly luck based. You just have to hope that enough people get interested to make it work and a lot of wasted effort goes into self- promotion.", "speaker": "usr"}, {"text": "I believe after Covid is over more onsite jobs will be available. I hope you will be able to comfortably spend your days until then.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I agree with that. I just hope", "speaker": "usr"}, {"text": "* I can make it until then", "speaker": "usr"}, {"text": "Oh I see. I see you have made a lot of effort to get additional income. Wonderful, I believe you are a great worker when you work, whatever you do. You have passion and motivation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That is true, I am a hard worker, no matter the job.", "speaker": "usr"}, {"text": "I would brush up my resume, make it more noticeable, change your LinkedIn profile if you have one. So that future employer will be able to find you, such a great candidate.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Hmmm, my resume could use some work, that is true.", "speaker": "usr"}, {"text": "About resume, one of my friends added his picture wearing a Trump tie on his resume lol . I thought it was weird but whatever it makes it noticeable could help.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Or you could start your own business as you have already tried as a YouTuber. I heard a lot of people starts their own because of Covid", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I never thought about adding a picture to my resume, but it would help show that I'm a profes sional.", "speaker": "usr"}, {"text": "I have ran my own business, doing custom woodworking for people. For now, I'd rather work for other people. Plus the whole being broke thing really restricts what I could do for a new business.", "speaker": "usr"}, {"text": "Me either, I had never seen a resume with a picture. Yes wear a nice suit and look good.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I will try that.", "speaker": "usr"}, {"text": "Oh I see. Woodworking sounds cool! I would do the same and start my own business as a side at first.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It makes me want to lift my dumbells and get some muscles!!", "speaker": "sys", "strategy": "Others"}, {"text": "Well I think I'm going to go work on my resume and maybe buy some new tools.", "speaker": "usr"}, {"text": "I hope you'll find something perfect soon and enjoy your quiet Chrismas", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, thank you for the ideas. Goodbye.", "speaker": "usr"}, {"text": "ok it was great talking to you. Good luck. Bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "no", "supporter_question2": "I could not scroll the middle window down in my laptop"} {"experience_type": "Current Experience", "emotion_type": "nervousness", "problem_type": "academic pressure", "situation": "I'm stressed about my final grades and ongoing pressure to do well academically. I don't know how to motivate myself, as I'm too afraid of the outcome.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi :)", "speaker": "usr"}, {"text": "Hiya! =) How are you doing, today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling really stressed about university, to be honest.", "speaker": "usr"}, {"text": "I'm really struggling to find motivation to complete my assignments", "speaker": "usr"}, {"text": "And it's stressing me out how little work I've completed even though deadlines are coming up.", "speaker": "usr"}, {"text": "I totally understand that. Which year are you in?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm in my final year, having to juggle my dissertation with what feels like a million other assignments", "speaker": "usr"}, {"text": "Oh goodness, I can't imagine how stressful that would be. I've only gotten my associates, and I found that last semester to be a slough. But what kept me going was the relief and joy I would feel once I had that diploma in hand.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Are there any study groups or classmates you can get together with, and basically make a night of it?", "speaker": "sys", "strategy": "Others"}, {"text": "I don't really have any friends on the course, I'm pretty shy and don't really feel comfortable talking to anyone. I kinda promised myself to make more friends in my final year, but obviously circumstances have changed :/", "speaker": "usr"}, {"text": "Very true, this year made everyone's expectations and plans go out the window lol", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It might be time to put yourself out of your comfort zone, but start small. Are there any clubs or groups associated with your major? That way, you have some common ground to work with.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm honestly not sure, I guess I've always been too nervous to reach out to anyone. I'll have to have a look.", "speaker": "usr"}, {"text": "That sounds like a good idea =) Even if you can't hold club meetings on campus or have any gatherings, maybe they hold their meetings over video calls. One plus side to that, is that you don't need to have your camera on to participate.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's true. I also feel a bit nervous about my final grades, I've done well so far but just feel like this year might mess everything up.", "speaker": "usr"}, {"text": "That's understandable, especially with how the past year has been. Everyone is on edge and everything feels so uncertain, but that's okay, because you're not alone =)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You said you're doing well so far? Take pride in that, and focus on that. \"If I've been doing well so far, I must be doing something right. I'll just keep doing what I have been, and everything should work out in the end.\"", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, I am really proud of what I've done so far but it just makes me worry that I won't meet my own expectations", "speaker": "usr"}, {"text": "We can be our own worst critics, and that's never been truer than when we're facing a challenge. Self-doubt can be such a pain, but when I find I'm having trouble believing in myself and working toward my goals, I'll focus on what I already accomplished, and that helps give me that extra push to keep going", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I might be an internet stranger, but I'm proud of you, too. =) You've got one and a half semesters to go! You've got this! I believe in you! <3", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you, it's actually made me feel a lot better! :)", "speaker": "usr"}, {"text": "You're very welcome, I'm glad I could help =)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "No", "supporter_question2": "Make the interface easier to navigate without going into full-screen"} {"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "My friend is a lier and a cheater. I know it.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello!", "speaker": "sys", "strategy": "Others"}, {"text": "Okay. My friend is cheating on her husband, but the kicker is my husband and him are best friends", "speaker": "usr"}, {"text": "Wow. I understand that is a difficult situation. What are your current thoughts and feelings right now?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I want to tell her husband, or mine because we tell each other everything, but I dont want to make her mad.", "speaker": "usr"}, {"text": "I understand that you want to communicate with your loved ones but are cautious of feelings and boundaries.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Because of her actions I feel like I am not being honest with my husband.", "speaker": "usr"}, {"text": "Have you talked to your friend about your feelings?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, she said its girl code.", "speaker": "usr"}, {"text": "I understand that being honest is important. I always feel the need to share with my husband. Do you think this information will do more harm than good if shared?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Both. Her husband is a great guy and no one deserves to be treated like this. Her and I have been friends for more than 20 yrs.", "speaker": "usr"}, {"text": "It is not easy to be put in a place where you feel you need to choose between two people. Do you think girl code or the husband-wife code is more important? What do you value most, holding a secret or honesty?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Honesty, always.", "speaker": "usr"}, {"text": "I agree with you. With that said, you trust your values and where they lie.", "speaker": "sys", "strategy": "Information"}, {"text": "You are right. I just needed someone to confirm it with me. I would want someone to tell me if my husband was stepping out. And I can make new friends", "speaker": "usr"}, {"text": "I think one step I would take if i was you would be to discuss the issue with your friend. I would tell her that as a friend, she should value your values. I would tell her the distress you feel.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "You are right, but I think I will talk to my husband first.", "speaker": "usr"}, {"text": "I think that is okay. I would do the same. I would also maybe explain why you were hesitant as well and the challenge the situation presented fro you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think he will understand. I hope by talking to him we can both talk to her", "speaker": "usr"}, {"text": "Is she also friends with your husband?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes.", "speaker": "usr"}, {"text": "We all went to school together", "speaker": "usr"}, {"text": "Okay. Working with your husband as a team and approaching her as a friend, would be how i would take action.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you for the help.", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I've been so blessed to have such a great job but thanks to Corona, my works has come to a screeching halt. I'm so anxious because I don't know when my next check will be or for how much. The pressure and stress is almost too much.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there! how are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm doing OK. Just stressed about work.", "speaker": "usr"}, {"text": "What's been going on lately? Is something in particular there stressing you out?", "speaker": "sys", "strategy": "Question"}, {"text": "Ever since Corona hit, my work has come to a complete stop. I'm just so worried about where my next paycheck will come from.", "speaker": "usr"}, {"text": "Oh wow, that wounds really rough. So you haven't been able to work in the same way since Corona? Do you have any ideas of things you could do to make ends meet?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "No, my work was through a hospital and they stopped my contract. I've been looking but not many places are hiring.", "speaker": "usr"}, {"text": "Oh, I see. That does sound really rough. I would be feeling the exact same way you are in that situation and I'm sorry you're going through that. I know this sounds cliche, but I do believe that things will work out. I once heard, \"It'll always work out in the end. If it hasn't worked out, it's not the end.\"", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. I appreciate your support and words. That's very true. Things haven't worked out yet so I just need to hang on.", "speaker": "usr"}, {"text": "I know there were some grants and loans and things specifically set aside for small businesses for the pandemic. You might want to look into local resources and see if some are available to help you just to make ends meet for the time being?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh really?! I didn't know that. I'll have check that out. It's so hard to know where to turn to or where to find that kind of information. Is there a website or something? Just knowing there might be something out there to help gives me so much hope.", "speaker": "usr"}, {"text": "There's so much information and disinformation out there, it can be really hard to discern help. There's one website: sba.gov that has several different options for pandemic relief for small businesses. I don't know what are you're in but there are some local resources available from my local government websites too, you might want to check that out too!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is wonderful! Thank you so much for passing along that information. I've written the website down and I'll do some searching tonight!", "speaker": "usr"}, {"text": "Just talking to you has brought my anxiety level down so much!", "speaker": "usr"}, {"text": "Excellent, I hope you're able to find some relief through this difficult time! I have a friend who looked into it and was able to find a small grant to help him out!", "speaker": "sys", "strategy": "Information"}, {"text": "That's hopeful to hear! Thank you! Do you know if there's another stimulus check coming? Those have helped me so much. It's also amazing what a kind person, who really listens and wants to help, can do for your well being as well!", "speaker": "usr"}, {"text": "I have heard that another one is coming, and this one should be better than the last one. It's all dependent on income, so anyone that makes less than 80k a year should be getting the full amount according to what I've heard. I agree, they did help! Would that ease your burden a little bit if the next one comes soon?", "speaker": "sys", "strategy": "Information"}, {"text": "Great! I will definitely qualify if that's the case. I would be able to pay rent if we get this check soon. It's been so hard making ends meet. Sometimes I get so overwhelmed I feel like I can't breathe. Any tips for that?", "speaker": "usr"}, {"text": "Hang in there, I'm sure help is on the way and your positive attitude will help carry you until then, you seem like a really strong person. For me, I try taking really deep breaths and even meditating if it gets really bad. Have you ever tried anything like that?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's so kind of you to say. I try to stay positive and be strong but I often feel like I'm failing. It helps to hear words of support that I'm going to make it through this tough time. I've never meditate before. Do you listen to music or just silence. I would love to give that a shot. I try to take deep breaths. Oftentimes it helps but only for a moment. Maybe mediation could help me overall for longer periods of time.", "speaker": "usr"}, {"text": "You're not failing as long as you're still trying and not giving up. All we can do sometimes is pick ourselves back up and keep plugging along. There are a few apps available that have calming music, stories to listen to, or even breath exercises to try. They are all over the app stores. It definitely helps me! Meditation has been proven to help a lot of people in stressful situations.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's so true! I'm going to write that down and post it on my fridge! Those are the words I'm going to live by for the next while. I'll look up some apps! Thank you for being such a great listener and supporter. I feel so much lighter and hopeful. I can't believe how much this has helped me. I look forward to chatting again soon. Thank you so much! You have no idea how grateful I am to you right now. I won't give up!", "speaker": "usr"}, {"text": "Of course, so happy to be of help! Hopefully we can talk again soon and catch up on how you've been doing. It helps me a lot to know I'm helping others too, any kind of service always feels nice.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks again! Have a great night!", "speaker": "usr"}, {"text": "Thank you, you too!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I loved it! It helped me refocus on the good and realize it's not the end of the world. I'll get through this! It was very calming!", "seeker_question2": "No, it was so great!", "supporter_question1": "It was interesting to talk to someone about a problem and try to provide real help!", "supporter_question2": "No suggestions so far!"} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "One of my best friends I lived with moved out and screwed us over with the lease and her rent the DAY BEFORE rent was due and then blocked us on everything so that we couldn't ask her to pay.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "hey friend! I should let you know that if you have typed in a description, i cant see it. how are you doing ?", "speaker": "sys", "strategy": "Others"}, {"text": "I am doing alright, and yeah I did type in the description. Do you want me to tell you what I typed?", "speaker": "usr"}, {"text": "If you're willing to share, please.", "speaker": "sys", "strategy": "Others"}, {"text": "So I'm frustrated with an ex-friend right now. I lived with her and 2 other friends and she just moved out the day before rent was due and then blocked us on everything so we couldn't ask her to pay her rent. So I'm pretty frustrated, but also sad that a friend would do that, yanno?", "speaker": "usr"}, {"text": "ouch. that sounds like it really hurts. how are you feeling about that? betrayed? sad? mad?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "All of the above reallu", "speaker": "usr"}, {"text": "really", "speaker": "usr"}, {"text": "Yeah, its a low blow. What are you looking for around this?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm not really sure what you mean by that. I guess I'm looking for closure from her", "speaker": "usr"}, {"text": "Because she left without really any explanation", "speaker": "usr"}, {"text": "Closure seems only reasonable. Realistically, logically, I can't give that to you here. I can do all sorts of other things though. I can remind you that all that you feeling is totally valid!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Haha yeah that's true. It would be unreasonable to want closure from someone who doesn't even know why themselves! Thank you for validating me :)", "speaker": "usr"}, {"text": "And know that closure isn't something anyone can give you, you can give it to yourself. You may never forget this act, but you have the option to forgive, to be compassionate to whatever you friend may be going through, and act with love.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah you are right. It wouldn't be good to hold onto these negative feelings for so long. I need to move on", "speaker": "usr"}, {"text": "Focus on the good", "speaker": "usr"}, {"text": "Heck yeah! Theres no need to give your energy and power away, and if your friend comes back into your life, you can repair and heal. Whats brought you joy today?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Something that brought me joy today was seeing some work friends when I got to work :) I just got a new tattoo and everyone had been complimenting it!", "speaker": "usr"}, {"text": "Thats great! I judge you are worthy of the compliments :) Thanks for connecting with me today !", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you too! You've been really helpful", "speaker": "usr"}, {"text": "Have a nice day!", "speaker": "usr"}, {"text": "likewise!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked that it was a real person and not a bot", "seeker_question2": "I liked it all", "supporter_question1": "wait, what? WE COMPLETED THE TASK", "supporter_question2": "ITS TOO FINICKY I HELPED THEM OUT"} {"experience_type": "Previous Experience", "emotion_type": "disgust", "problem_type": "breakup with partner", "situation": "My boyfriend stepped out on me, slept with my friend and still tried to emotionally blackmail me on it", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "3"}}, "dialog": [{"text": "hi what\u2019s up?", "speaker": "sys", "strategy": "Others"}, {"text": "Hello", "speaker": "usr"}, {"text": "Good day", "speaker": "usr"}, {"text": "how ar you doing?", "speaker": "sys", "strategy": "Others"}, {"text": "I ma okay, and you?", "speaker": "usr"}, {"text": "i'm doing ok. is there anything you wanted to talk about today?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeaa in my description i stated that my boyfriend stepped out on me", "speaker": "usr"}, {"text": "slept with my close friend", "speaker": "usr"}, {"text": "i'm so sorry. when did you find out?", "speaker": "sys", "strategy": "Question"}, {"text": "a little bit over months now", "speaker": "usr"}, {"text": "how are you feeling about it?", "speaker": "sys", "strategy": "Question"}, {"text": "Disgusted", "speaker": "usr"}, {"text": "not even sure who should bare more of my anger... my friend or ex", "speaker": "usr"}, {"text": "with your boyfriend or your friend? what's troubling you the most about the situation?", "speaker": "sys", "strategy": "Question"}, {"text": "I m not sure. why would my friend let it happen, and why would my boyfriend choose to disrespect me in that manner", "speaker": "usr"}, {"text": "you've had some time to sit with this, i understand completely that you are disgusted, but how have your felings changed since you found out?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Changed in what aspect?", "speaker": "usr"}, {"text": "I still detest both of them", "speaker": "usr"}, {"text": "and to think he tried to emotionally blackmail me with it", "speaker": "usr"}, {"text": "are you spending time with them like you did before, have you talked to them>", "speaker": "sys", "strategy": "Question"}, {"text": "No im not", "speaker": "usr"}, {"text": "I cant stand either of them", "speaker": "usr"}, {"text": "even though it doesn't feel like it, affairs have little to nothing to do with the people who get hurt the most", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "it's not about you even though you got hurt the most", "speaker": "sys", "strategy": "Information"}, {"text": "Okay", "speaker": "usr"}, {"text": "the anger and betrayal are natural feelings", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "So you think i should have a conversation with them?", "speaker": "usr"}, {"text": "if you want to maintain relationships, then you woudl have further converstations, but if you are ready to move on, nothing they can say will change what you need to do - move on", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am not interesting in either relationship anymore", "speaker": "usr"}, {"text": "it sounds like you have moved on if you aren't talking to them, is that right?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "and i also havent spoken to no one about it", "speaker": "usr"}, {"text": "so i'd spend my energy working on myself.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i guess", "speaker": "usr"}, {"text": "what are somethings you can do to take care of you?", "speaker": "sys", "strategy": "Others"}, {"text": "work, meet new people, movies and do fun things", "speaker": "usr"}, {"text": "are there friends you can talk to about this? your parents? siblings?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "seek out a support group, people you know who can and will take care of you when youare feeling low", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Siblings yes", "speaker": "usr"}, {"text": "Nut i didnt go into full details", "speaker": "usr"}, {"text": "yesss", "speaker": "usr"}, {"text": "thank you so much for listening and advicing", "speaker": "usr"}, {"text": "people who care about you often don't need the details, just that you need them", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Right", "speaker": "usr"}, {"text": "I just told them it didnt work out", "speaker": "usr"}, {"text": "and i am not giving details about reasons neither am i talki ng about my friend", "speaker": "usr"}, {"text": "and that's enough. until you are ready, you don't need to elaborate", "speaker": "sys", "strategy": "Others"}, {"text": "yes you are right", "speaker": "usr"}, {"text": "it's really nobody ele's business", "speaker": "sys", "strategy": "Others"}, {"text": "yeaa you know people sometimes wana mind your own business", "speaker": "usr"}, {"text": "it's easier to see where others are going than it is ourselves sometimes", "speaker": "sys", "strategy": "Information"}, {"text": "because there's not the emotion clouding the way", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes", "speaker": "usr"}, {"text": "you have been of tremendous help in helping me move around my thoughts", "speaker": "usr"}, {"text": "once you get the raw emotion out of a situation, it's easier to see things like they really are", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i guess so", "speaker": "usr"}, {"text": "i'm glad. plesae stay safe", "speaker": "sys", "strategy": "Others"}, {"text": "thank you so much", "speaker": "usr"}, {"text": "you be safe also", "speaker": "usr"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "there will be layoff to me", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! Is there something I can help you with?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Would you like to tell me how you're feeling?", "speaker": "sys", "strategy": "Question"}, {"text": "yes", "speaker": "usr"}, {"text": "i have been facing trouble in my job", "speaker": "usr"}, {"text": "Right now, are you still employed?", "speaker": "sys", "strategy": "Question"}, {"text": "yes", "speaker": "usr"}, {"text": "What kind of troubles are you facing at your job?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "there is an announcement that my company has decided to give layoff to 50 percent of their employees", "speaker": "usr"}, {"text": "Oh, I can understand how worried you must be! Do you think you will be laid off?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes", "speaker": "usr"}, {"text": "I am so very sorry to hear that. Do you mind me asking what type of job it is?", "speaker": "sys", "strategy": "Others"}, {"text": "i am working as a supervisor in a private manufacturing company", "speaker": "usr"}, {"text": "currently working from home", "speaker": "usr"}, {"text": "feeling so depressed regarding this issue", "speaker": "usr"}, {"text": "I have been in a similar situation and understand how scary it is. Have you been looking for another job or are you waiting to see if you are laid off?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes i am trying for another job, but is not so easy to get in this covid 19 pandemic situation", "speaker": "usr"}, {"text": "Yes! The pandemic has turned the world upside down, it seems like.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes that is main reason for depression", "speaker": "usr"}, {"text": "Have you thought of going back to school or have you completed your education?", "speaker": "sys", "strategy": "Question"}, {"text": "i have completed my bachelor degree", "speaker": "usr"}, {"text": "I am so very sorry that you are struggling with depression.", "speaker": "sys", "strategy": "Others"}, {"text": "yes, i cant know how to get normal from this depression", "speaker": "usr"}, {"text": "You have been a supervisor and you already have your degree, so you are ahead of lots of people. Have you been able to see a doctor or a therapist to talk to?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes ,", "speaker": "usr"}, {"text": "And I know that sounded presumptuous of me to say \"you are ahead of lots of people\", but it does seem like a \"positive\" in your favor.", "speaker": "sys", "strategy": "Information"}, {"text": "I'm glad you have been able to talk to someone.", "speaker": "sys", "strategy": "Others"}, {"text": "thank you", "speaker": "usr"}, {"text": "i am also feeling so relieved while talking with you", "speaker": "usr"}, {"text": "I feel like the world is in some kind of \"holding\" pattern until the pandemic is under control.", "speaker": "sys", "strategy": "Others"}, {"text": "I'm glad just talking has made you feel a little better!", "speaker": "sys", "strategy": "Information"}, {"text": "yes this pandemic situation gives more tough situations", "speaker": "usr"}, {"text": "lets pray that the pandemic situation will come to an end soon", "speaker": "usr"}, {"text": "Amen to that!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "amen", "speaker": "usr"}, {"text": "thanks", "speaker": "usr"}, {"text": "I am hoping that you will find a new (and better!) job that you absolutely love! Stay safe...and positive!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "nothing", "seeker_question2": "nothing", "supporter_question1": "It took awhile to get started. I didn't think they were going to show up.", "supporter_question2": "I was a little confused. I finally understood that I needed to label my comment each time."} {"experience_type": "Previous Experience", "emotion_type": "shame", "problem_type": "academic pressure", "situation": "i feel as though i could do better academically. i kept telling myself - if i could only write better then i could get better grades.", "survey_score": {"seeker": {"initial_emotion_intensity": "3"}, "supporter": {}}, "dialog": [{"text": "how are you today", "speaker": "usr"}, {"text": "Good, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "eh", "speaker": "usr"}, {"text": "i've been better", "speaker": "usr"}, {"text": "I'm just looking back on school and i realize that i could have done much better.", "speaker": "usr"}, {"text": "What's going on? Maybe I can help.", "speaker": "sys", "strategy": "Others"}, {"text": "so, i was reflecting about my last job", "speaker": "usr"}, {"text": "sorry, not job, paper", "speaker": "usr"}, {"text": "Are you a student? That can be difficult.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "no, i graduated with my masters last year", "speaker": "usr"}, {"text": "i was thinking back on it and it makes me sad", "speaker": "usr"}, {"text": "Congratulations on graduating. That took a lot of hard work. What about your paper makes you sad?", "speaker": "sys", "strategy": "Question"}, {"text": "so, i was assigned a 10 page paper, which i wrote 40, that was awesome. however, my these i was supposed to write 35 or so and wrote 40 also, i just feel as though i could have added more", "speaker": "usr"}, {"text": "You already did way more than expected of you- 3.5 times as much. And your paper was good enough to help you graduate. Be proud of yourself. You accomplished something great.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "awww. thank you!", "speaker": "usr"}, {"text": "You're welcome. Is there anything else I can help you with today?", "speaker": "sys", "strategy": "Others"}, {"text": "i think that helped, its just a good feeling. btw, i did get a 100% on both of those papers", "speaker": "usr"}, {"text": "Congratulations again! Display that diploma with pride. Talk to you later.", "speaker": "sys", "strategy": "Others"}, {"text": "haha, thank you. my masters did get my this job in this field too", "speaker": "usr"}], "seeker_question1": "user took a long time to responsd", "seeker_question2": "maybe make the 15 minutes mandatory much faster, if you are actually paying 100% attention to a task it shoudln't take anything close to that long to write 10 lines", "supporter_question1": "easy", "supporter_question2": "no it's good"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "I am having trouble getting over the loss of a friendship that was important to me. I was very close to someone who acted as though he was my best friend but secretly didn't care for me at all. Eventually he told me so, and every time I think about it it feels like a punch in the stomach, even years later.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hello.", "speaker": "usr"}, {"text": "Good Evening", "speaker": "sys", "strategy": "Others"}, {"text": "How is it going this evening ?", "speaker": "sys", "strategy": "Question"}, {"text": "I am doing pretty well. There's a beautiful sunset out my window.", "speaker": "usr"}, {"text": "How are you?", "speaker": "usr"}, {"text": "I am great. I love the outdoors it make you feel free and apart of something much larger than yourself.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Absolutely. Since I got back from school I've had time to run around and climb trees and stuff and it makes me feel like a kid again.", "speaker": "usr"}, {"text": "Are you able to see the details that I wrote at the top of the chat? I think they might only show up for me.", "speaker": "usr"}, {"text": "Kool beans ! I love life/outoors just in that same way.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "No, I can not see what you sent initially Could you please resend it?.", "speaker": "sys", "strategy": "Others"}, {"text": "Oh. It asked me to describe the problem I was having. I said that I have had trouble getting over losing a friend who I thought was my best friend for years but eventually I found out he was only acting and he didn't really care about me at all. It's been about a year since he told me that, and whenever I think about it it makes me sad.", "speaker": "usr"}, {"text": "I don't know why it's so hard for me to get over it", "speaker": "usr"}, {"text": "Betrayal is a hard pill to swallow. I think you brave for sharing what you have been experiencing. Thank you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "We all go through similar situations in all of our lives. Its not about going through those situations it about for me what did I learn and how will this make me better in the future.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think you're right. What do you think I can learn from it?", "speaker": "usr"}, {"text": "Those situation sometimes shows us there was time in that friendship where we could have been over extending ourselves. Those are the times we should have been given more love and attention to our self. We learn how to love ourselves more we others don't reciprocate what we give them. I think it ultimately about being a better friend to you first.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think that's wise, thanks. I was definitely putting too much effort into it and I hardly noticed that he wasn't reciprocating it. I have always had a problem with that.", "speaker": "usr"}, {"text": "Thank you for sharing your thoughts. Hope you have a good evening. :)", "speaker": "usr"}, {"text": "Well we just have to be careful with over giving of ourselves. You are more valuable to yourself than you know. You are very welcome.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "Liked it. Person was thoughtful and kind.", "seeker_question2": "", "supporter_question1": "love it", "supporter_question2": "this is very help to the supporter as well"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "I battle depression and recently my regular meds just aren't helping. I am exhausted morning to night and have no interest or enjoyment in anything I do.", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "I appreciate your willingness to listen and offer support. Life just is so hard right now", "speaker": "usr"}, {"text": "Hi, How are you feeling right now?", "speaker": "sys", "strategy": "Question"}, {"text": "pretty crappy. Just lying in bed. never got out of my pjs today.", "speaker": "usr"}, {"text": "Today must have been a hard day for you. It seems that there are some things that are really bothering you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "The problem is I just don't really know how to feel better. I have much to be thankful for but don't seem to be able to really enjoy anything.", "speaker": "usr"}, {"text": "I am sorry to hear that. Sometimes even for a person like myself I try to find things that I love to do to keep motivated. Do you have hobbies or things that you like to do for fun?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's what my husband keeps saying, too, but I just can't dredge up any enthusiasm for anything except I try to get out and walk because the fresh air is nice. I also knit, which is what I've been doing while lying in bed. But I can't think of the last time I really truly enjoyed myself.", "speaker": "usr"}, {"text": "Yes, those are things that does make you day feel good fresh air, and knitting keeps you calm. Also, Have you tried buying a treat for yourself or going out for trip in the previous months to get some relaxation?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, the idea of a trip is enticing to me and I really hope to go visit my aunt in Michigan, perhaps in April. She is my mom's only sister and the only relative I have left from that generation and I love spending time with her. That was a good suggestion and I'll try to look forward to that.", "speaker": "usr"}, {"text": "Yes, trips are amazing and especially when you visit someone you love spending time with makes even more worthwhile. Time that you get to spend with enjoying yourself and relaxing is something that needs to happen often so we can get back in the fight to be confident or strong to face our daily challenges.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You have good insight and you are right, I need to focus more on enjoying the time I have with the people that I love. I'm also hoping some new meds will eventually help Thank you for listening", "speaker": "usr"}, {"text": "God's blessings to you and your family", "speaker": "usr"}, {"text": "Thank you and you are so welcome. I am glad I could help you. I hope that you have a wonderful time on your trip when you get to go. Also, I hope that many blessings come to you and your family as well.", "speaker": "sys", "strategy": "Others"}, {"text": "Do you have a background in counseling?", "speaker": "usr"}, {"text": "Actually I do not have any background counseling, but I have been through a lot on my own. I have learn to enjoy life no matter what with those that I love and enjoy myself wholeheartedly.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "that's a huge gift. I wish I felt happier more often. I think i", "speaker": "usr"}, {"text": "I think I would feel better if I had someone to talk to more often but I hate burdening my children or husband with my sadness", "speaker": "usr"}, {"text": "Thank you. I believe you will find happiness in yourself. All you can do is take one day at time and learn all different ways to find what makes you happy.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, one day at a time is my motto! and I know God is with us. Thanks again!", "speaker": "usr"}, {"text": "We all go through the sadness, and you are not alone. It just what we do next with after the sadness is gone makes it count.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "very true!", "speaker": "usr"}, {"text": "Yes this is so true. You are so welcome. God is always with us even when we are not sure he is truly there. He is there and he helps us in many ways.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "liked it", "seeker_question2": "no", "supporter_question1": "I like the task and I had successful conversation.", "supporter_question2": "No. The website ran smoothly and had no problems."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I've been really struggling lately with how much everything has changed during the pandemic. the holidays don't feel the same", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how are you feeling this evening?", "speaker": "sys", "strategy": "Others"}, {"text": "i've been feeling really depressed and lethargic lately", "speaker": "usr"}, {"text": "the holidays feel like all work and no joy this year...it is hard being away from family", "speaker": "usr"}, {"text": "Can you explain to me more in depth what events are making you feel this way?", "speaker": "sys", "strategy": "Question"}, {"text": "the fact that there is a pandemic and travel is restricted, normally i would spend the holidays with my family but i will be alone this year", "speaker": "usr"}, {"text": "there is still a lot of work to do but it feels like there is nothing to look forward to", "speaker": "usr"}, {"text": "I understand exactly how you feel since I am also unable to go fly out to see my family this Christmas.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It sounds like you are very overwhelmed with the amount of work you have and having no break, correct?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "it has been such a long year, i am just ready for things to improve. it is hard not having the usual coping mechanisms of socializing with friends or going out", "speaker": "usr"}, {"text": "yes, that is part of it. the work wouldn't seem so bad if there was somethign to look forward to but every day feels the same", "speaker": "usr"}, {"text": "When I start to feel alone and missing my family or friends, I usually like the plan a skype or group facetime session right after I get off of work.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i have tried to use zoom and facetime but video chat gives me anxiety", "speaker": "usr"}, {"text": "There are online resources to have some fun with friends too--many blogs suggest hosting a group game night or a shared movie night.", "speaker": "sys", "strategy": "Information"}, {"text": "that does sound a little better", "speaker": "usr"}, {"text": "the winter makes it worse too, all the days are so dark and cold", "speaker": "usr"}, {"text": "I am sure with a bit of trial and error, hosting a movie or game night would be a breeze for you too!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i wish that i could spend more time outside, over the summer and fall it helped to get more fresh air and exercise", "speaker": "usr"}, {"text": "Having this winter sadness, especially around holiday times, may be a sign of seasonal depression.", "speaker": "sys", "strategy": "Information"}, {"text": "i do usually experience depression in the winter and around the holidays. but the pandemic has made it harder to cope", "speaker": "usr"}, {"text": "I have had seasonal depression in the past, and going on nature hikes and bike rides has helped me a lot.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Maybe spending less time inside your home and grabbing some fresh air can relieve some of that anxiety and stress.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "it hasn't been too cold to go out...now that the days will start getting longer maybe there will be more time to get outside", "speaker": "usr"}, {"text": "Research shows that physical activity greatly reduces stress!", "speaker": "sys", "strategy": "Information"}, {"text": "It sounds like going out more would be very beneficial to you!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes, physical activity usually helps me, it has just been harder than normal to motivate myself. i normally depend on a routine and things have been disruptive lately", "speaker": "usr"}], "seeker_question1": "it was kind of awkward", "seeker_question2": "no it was very easy to use", "supporter_question1": "I liked how the supporter is a real person, not an automated response", "supporter_question2": "Maybe when you're matching seekers and supporters, have the supporters select topics that they are comfortable with talking about whether it's because of knowledge/experience or just the topic itself."} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I keep failing online classes. Does it have to do with my videogames addiction?", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there! How is life treating you at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello, I have been concerned lately.", "speaker": "usr"}, {"text": "So you have some worries about life? Would you like to share them?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I keep failing online classes even when I seem to have them under control. I think it might have something to do with me playing too much videogames.", "speaker": "usr"}, {"text": "Do you feel that perhaps you are playing video games as a distraction from how bad the world is at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "No, I don't think that's it. I have been playing games since I was 6.", "speaker": "usr"}, {"text": "Ah, so it's a long term hobby? I do love gaming myself I have to admit.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Could you perhaps set yourself some strict boundaries, like you can only do a certain number of hours of gaming a day?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I tried, but my online rank not being where I want it gives me anxiety", "speaker": "usr"}, {"text": "and I keep coming back", "speaker": "usr"}, {"text": "Just one more match, just one more, I keep telling me", "speaker": "usr"}, {"text": "It sounds like you might have a genuine addiction to gaming. Do you think you might benefit from some counselling? There are organisations that can help.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you really think it's that severe?", "speaker": "usr"}, {"text": "Well, if it is affecting your grades and the rest of your real life then it might be. And it's best to catch these things before they get worse.", "speaker": "sys", "strategy": "Others"}, {"text": "The thing is, I keep telling myself I have enough time to get my school work done. But sooner than later I realize the assignments are already past their due date.", "speaker": "usr"}, {"text": "Have you been getting into trouble with your teachers about this or has no-one noticed so far?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah, I have. They say that I am either super invested on my school work or that I lack any signs of effort at times.", "speaker": "usr"}, {"text": "Does your school have a counsellor?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah, they assigned me one.", "speaker": "usr"}, {"text": "Do you feel that they have not been of any help?", "speaker": "sys", "strategy": "Question"}, {"text": "There are always external counsellors that you could speak to. How would you feel if, for instance, you were never allowed to game again? Would that significantly affect your quality of life?", "speaker": "sys", "strategy": "Others"}, {"text": "I really haven't reached out to them, so that's probably on me.", "speaker": "usr"}, {"text": "I do understand that it can be very difficult to open up about having a problem", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "But I don't think I have a problem", "speaker": "usr"}, {"text": "I just wanted to get plat in League of Legends", "speaker": "usr"}, {"text": "My teammates suck sadly", "speaker": "usr"}, {"text": "so I couldn't", "speaker": "usr"}, {"text": "The trouble is that sometimes the person with a problem can be the last to actually realise it", "speaker": "sys", "strategy": "Others"}, {"text": "I hope that I've been able to give you something to think about :) It's been nice to talk!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "Yeah I might talk to someone.", "speaker": "usr"}, {"text": "You're welcome - enjoy the rest of your day!", "speaker": "sys", "strategy": "Others"}, {"text": "Remember to press the button at the bottom :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "related to the current pandemic", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello I am here to discuss my anxiety over the current pandemic.", "speaker": "usr"}, {"text": "Hey there! That's a good topic to talk about. With everything that's been going on, it's normal to feel some anxiety.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What do you think is one thing that is giving you a lot of anxiety?", "speaker": "sys", "strategy": "Question"}, {"text": "Thank you very much for your understanding. Yeah it's tough especially with rising cases for the past two weeks or so in my city.", "speaker": "usr"}, {"text": "I live in Canada and my city is pretty good so far and really low on numbers but have been seeing new cases every day for the last two weeks or so", "speaker": "usr"}, {"text": "so that adds anxiety to me when I go out and I am more on guard and paranoid", "speaker": "usr"}, {"text": "I'm sorry to hear that. Similar stuff is happening where I am, and I also get anxious hearing about it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "And we had a lock-down earlier this year and yet, with the exception of one province, every province remains operational at full speed despite lock-downs earlier, and now a lot of provinces are seeing record cases with the second wave.", "speaker": "usr"}, {"text": "yeah I hope you get through this okay also and stay safe and well.", "speaker": "usr"}, {"text": "What do you feel when you feel on guard and paranoid? Try to say some more about that if you can.", "speaker": "sys", "strategy": "Question"}, {"text": "Thanks, I hope the same for you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I go out pretty much only when I have a purpose and personal admin/errands. I work about one or two days a week out of my home. So with the rising cases, I just feel anxious having to get out of the safety of my home. I was a lot more anxious earlier this year though. I am much more used to it at this time.", "speaker": "usr"}, {"text": "And it's hard where everyday is the same for me and staying at home, without a change of pace like even simple walks outside, going to the gym, or going to hike or run etc. I pretty much missed out the whole year after March. My life has been on hold and I am just surprised that it's even november now, because it feels like I am still stuck in March.", "speaker": "usr"}, {"text": "Yeah, that makes sense. When this was all new, the uncertainty probably made for more anxiety. Now that we know some more about what is safe and what isn't, maybe less so. But it doesn't mean the anxiety is gone, of course. It's still around in our day-to-day lives.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Well said. You feel stuck. The usual things you would do now are just not available to you.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yeah I have been adjusting to it and the cases were down and even to zero in my city for most of the last few months, but there's definitely the start of a new community spread now.", "speaker": "usr"}, {"text": "yes correct", "speaker": "usr"}, {"text": "Plus there's a loss of routine or motivation. I procrastinate a lot and get lost in thought or lost without thought. I don't work out as much as I used to (inside or outside of home). I don't eat as well and my sleep pattern is not good at all (I sleep a lot later than I should).", "speaker": "usr"}, {"text": "So I am disappointed in myself to say the least.", "speaker": "usr"}, {"text": "and also feeling guilty to see myself waste my life and time this way and not being productive", "speaker": "usr"}, {"text": "I can rephrase some of this, if you don't mind. In a way, you're talking about activities that you may have used (gym, hikes, etc) to keep yourself in a good mood. Now that those don't seem available, you just don't have those opportunities to boost your mood. It makes sense that you would be feeling this way.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "now I am more used to it of course, but this summarizes how I have been feeling for most of this year.", "speaker": "usr"}, {"text": "I think you explained yourself really well. Thanks for sharing how you've been feeling.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes you're right. That's exactly it. I think it's going to be this way for a long time. I see other people compromising and taking the risk to go out for walks or runs, and even to the gym. I could have done that for the last few months when we had zero cases for awhile, but I didn't want to gamble and compromise. And I still see those people as selfish when I choose to do what I think is right.", "speaker": "usr"}, {"text": "yeah no worries. It's good that you understand and thank you for listening.", "speaker": "usr"}, {"text": "Do you think if you went ahead anyway to the gym or out for runs that you would feel guilty for doing them?", "speaker": "sys", "strategy": "Question"}, {"text": "We won't know more about the mental implications and the sociological aspects of the pandemic probably until years to come.", "speaker": "usr"}, {"text": "I thought about that", "speaker": "usr"}, {"text": "Yeah, and that just throws on another layer of why things are difficult right now. No one wants to feel guilty for doing things that could help themselves.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "to the gym, I certainly would. Because it's indoors and I do feel it's unsafe as there are many equipment that others could touch. Running I felt that way because the path that I usually run on is narrow and other people walk through it also. However, I did have second thoughts about that when the case numbers were down. But I finally decided to keep doing it and stick to all outdoor trips for essential business.", "speaker": "usr"}, {"text": "but that's just me, and I know we all have different personalities, preferences, and tolerances of risks and acceptances, etc.", "speaker": "usr"}, {"text": "Have you ever heard of the phrase \"black or white thinking?\" As in, thinking that situations or people are completely good or completely bad? Or completely doable or completely impossible?", "speaker": "sys", "strategy": "Question"}, {"text": "so in my opinion, I feel a little indignant at the people that have been going out frivolously like there's nothing going on, to even gamble their safety and their family's. Like I live in an apartment building, and the people around me and below me are always going out, even for the last few months. So I don't feel safe either but also indignant that others are doing what I could have done, but that I had compromised on for my safety and everyone else's safety. So I just didn't feel it was fair for them to do that when I could have done that anytime I wanted.", "speaker": "usr"}, {"text": "black and white thinking...let me think", "speaker": "usr"}, {"text": "for this pandemic, it's pretty much black and white", "speaker": "usr"}, {"text": "Yeah, I think I understand that too. I get really frustrated hearing about people hosting big parties or not wearing masks because they think it's no big deal. They're putting others at risk.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Because I either go out or I don't. I have to compromise my values and everything I worked hard to preserve for the last few months to go out, even if I put on extra protection etc. And I just rigidly refuse to compromise my values because I don't believe it's right. Because if I had done that, I would have done that already, and long ago. And even though it's really hard on me.", "speaker": "usr"}, {"text": "yeah exactly. Because people are being selfish and are subjecting others to risks even if they don't care about themselves.", "speaker": "usr"}, {"text": "but I know I am pretty extreme in my thinking.", "speaker": "usr"}, {"text": "I really love the outdoors and I go out pretty often before the pandemic.", "speaker": "usr"}, {"text": "But it's just that my own thinking is rigid and made up about it.", "speaker": "usr"}, {"text": "But anyhow, that's the situation in a nutshell.", "speaker": "usr"}, {"text": "I think we all do black-or-white thinking to some extent. We're wired to try and make sense of the world, and maybe our brains don't like to spend time on nuance and grey areas. We all tend to quickly categorize things into good or bad, easy or hard, black or white.", "speaker": "sys", "strategy": "Information"}, {"text": "yeah I understand your thinking with the grey areas as well. I suppose for this case, it's all black and white for me, no grea areas or compromises.", "speaker": "usr"}, {"text": "that's good analysis by the way.", "speaker": "usr"}, {"text": "But anyhow I am good to go then. Thank you so very much for understanding and for your valuable inputs.", "speaker": "usr"}, {"text": "Does this time have to be a \"waste\" for you? With no productivity? That seems pretty extreme.", "speaker": "sys", "strategy": "Question"}, {"text": "it's a fascinating area though, fascinating thinking. I am also curious on the social and mental implications of this in the long-run", "speaker": "usr"}, {"text": "but only time will tell", "speaker": "usr"}, {"text": "there will be so much research and books written about our times.", "speaker": "usr"}, {"text": "well I do a lot of \"waste\" at home. So I am quite sluggish and lazy and lost at home.", "speaker": "usr"}, {"text": "Thanks for saying that! I liked talking with you, and we can wrap this up. I guess I'm saying you sound thoughtful and intelligent, I'm confident that you could find ways to get more out of this time if that's what you're wanting to do.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am productive but not as driven or productive as before at home.", "speaker": "usr"}, {"text": "for sure yeah. I am sure we can get through all this in one piece eventually.", "speaker": "usr"}, {"text": "I was thinking this also that even though this is a very tough time, we will look back on this about years from now, and say wow, we got through all that!", "speaker": "usr"}, {"text": "Not as productive? Of course! It's a pandemic. We all are. :) Hope you're not too hard on yourself right now.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "no no I am okay thanks for asking", "speaker": "usr"}, {"text": "I am just kind of spelling in out the details of my thinking and how my life has been so far", "speaker": "usr"}, {"text": "I am actually okay so no worries", "speaker": "usr"}, {"text": "Ha, exactly. Maybe we're not all thriving and getting rich and adding 15 pounds of muscle during this time. But we can get through it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yup. Exactly. Lost time can always be made up later.", "speaker": "usr"}, {"text": "okay then. I am good to go. Thanks again and thank you for your input. It does help to just kind of vent in a way.", "speaker": "usr"}, {"text": "Before we quit, would you want to say one specific thing you know you can do today to help yourself out?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah for sure", "speaker": "usr"}, {"text": "I worked out a little bit before I started the chat. I am also doing some online courses on my own time. So I will keep working hard on those. And I hope to get back more into the routine of working out. I really do think it helps my mood if I just make more time and motivation for that.", "speaker": "usr"}, {"text": "And you seem intelligent and analytical also and you know what I mean. So I do appreciate your time and input", "speaker": "usr"}, {"text": "Nice! Good job with those things.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks. I hope you best of luck then with all your endeavours. I know we can all get through this time. Thank you.", "speaker": "usr"}, {"text": "stay well and stay safe my friend", "speaker": "usr"}, {"text": "Right on, same to you. It's okay to feel anxious right now. It's okay to feel unproductive right now. It's also okay to keep on doing the things that make you feel okay. Great job keeping up the workouts and the classes.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you and all the best.", "speaker": "usr"}, {"text": "Stay well and safe to you too! Take care.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "I like the fact that the conversations are productive and interactive and real-time.", "seeker_question2": "None", "supporter_question1": "My interlocutor seemed to take the task seriously, and I liked that.", "supporter_question2": "The text doesn't let words wrap around (words are truncated and continued on next line), harder to read"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "problems with friends", "situation": "The current economic downturn has me worried for the future.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how can I help you this evening?", "speaker": "sys", "strategy": "Question"}, {"text": "I am really worried about the future.", "speaker": "usr"}, {"text": "That's a very understandable worry to have, and I'm sorry you're dealing with that right now.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "The pandemic and economic downturn keep me up at night.", "speaker": "usr"}, {"text": "Is there a specific path or event in the future that you are worried about?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, how the pandemic will play out mostly.", "speaker": "usr"}, {"text": "Things are very uncertain these days. I certainly have never experienced anything like it.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I guess we are all in the same boat", "speaker": "usr"}, {"text": "Personally, I have tried to lessen my anxiety by limiting my intake of news and social media. No matter what one might believe, there's always someone out there that's apparently going to take it to an extreme, and reading over and over about that is emotionally exhausting.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think that definitely plays into it. I want to be informed, but not diluged.", "speaker": "usr"}, {"text": "Or constantly terrified.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "We can't control the world, or even another person really, but we can control ourselves.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "How do you comfort yourself that it's not that bad?", "speaker": "usr"}, {"text": "Well, I don't try to deny the seriousness of the situation at all. But I do try to keep myself and my family healthy, physically and mentally, and maintain my close friendships via text/video.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thanks for your insights. It is helpful to talk it out.", "speaker": "usr"}, {"text": "And I schedule my day, even though I'm working and going to school from home. I schedule breaks to go out and enjoy the fresh air, dance like an idiot to some music, play with my dogs, or whatever is refreshing.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Now is the time to focus and be disciplined.", "speaker": "usr"}, {"text": "I will take your advice.", "speaker": "usr"}, {"text": "A routine has been really really helpful. I also make sure to get plenty of sunshine. As the winter comes in, we have shorter days and it feels suffocating.", "speaker": "sys", "strategy": "Others"}, {"text": "Yes, the short days are a major depressant", "speaker": "usr"}, {"text": "I feel like those around me dont understand my anxiety", "speaker": "usr"}, {"text": "That must be frustrating. I've learned there are just some people I can't trust with my vulnerabilities.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I may overtrust", "speaker": "usr"}, {"text": "But again, you cannot control how they react, you can only control yourself. And that's not to say you can turn off your emotions or anything, but once you let go of the idea that you can control someone else to your liking, you will feel better. Less out of control. Because that's a lot of what is disturbing about the pandemic. We have zero control over it.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "You're good at this. Thanks for your support. Ending chat when timer allows.", "speaker": "usr"}, {"text": "Sure thing, I wish you luck, and thank you for the compliment :-)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "No", "supporter_question2": "I wish I could turn the alert sound off"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "I was heart broken for 6 months and hoping to heal my broken heart. I feel sad, depressed and sleepless nights.", "survey_score": {"seeker": {"initial_emotion_intensity": "3"}, "supporter": {}}, "dialog": [{"text": "I feel emotionally sad. It is unforgiving and hoping to find healing", "speaker": "usr"}, {"text": "Hi! Hope you are feeling better now. I will help you to find some solution", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Why are you feeling emotionally sad?", "speaker": "sys", "strategy": "Question"}, {"text": "With this kind of pandemic situation, it is making me more upset as I am not able to go out to socialize with people to foget my problems.", "speaker": "usr"}, {"text": "The pandemic situation is tough for everyone, so don't worry", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "My boyfriend brokeup with me 6 months ago and without saying good bye face to face.....it is just making me wonder why?", "speaker": "usr"}, {"text": "I am sorry to hear that.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "We were not able to see each other ever since the pandemic and we just ended our relationship", "speaker": "usr"}, {"text": "I would like to give some suggestions", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "that would be great", "speaker": "usr"}, {"text": "Please ask your boyfriend to discuss to me so that i can advice him", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "We don't talk anymore.", "speaker": "usr"}, {"text": "I could not reach him and i do not want to talk to him too", "speaker": "usr"}, {"text": "This pandemic is taking longer time to settle because many people do not follow the guidelines suggested", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "definately....", "speaker": "usr"}, {"text": "Please do not get upset. Try to understand each other then only it is possible to reconcile", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Please cooperate with each other so you can be back together", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I don't want to see him or talk to him. I just want to get on with my life to start a brand new one. I am just feeling so sad and depressed.", "speaker": "usr"}, {"text": "Is my advice helpful to you?", "speaker": "sys", "strategy": "Question"}, {"text": "no. are not telling me how i can get my depression away", "speaker": "usr"}, {"text": "Don't be upset we all come across difficult times in life. This is one of the time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "thank you. i will forget and take it one at a time.", "speaker": "usr"}, {"text": "Please seek some interesting relaxation for mind. If you deviate your mind from getting upset then you can overcome this depression.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I will try....", "speaker": "usr"}, {"text": "Ok sure . Good luck.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "thanks", "speaker": "usr"}, {"text": "Thanks for listening to my suggestions", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "not enough of suggestions from partner", "seeker_question2": "we already finish talking", "supporter_question1": "", "supporter_question2": "It is good as it is"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have this overwhelming fear and pressure that my mother will not be accepting of my grades in school. This pressure has caused me to feel anxiety everyday and perfect all homework assignments which I do not have time for.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi there, is there anything you'd like to talk about today?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I am feeling very anxious about my school work lately.", "speaker": "usr"}, {"text": "I see, so your main worry is about academic pressure?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Is there a specific aspect that you are focusing on?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I am focusing on my grades and the pressure I feel from my mom.", "speaker": "usr"}, {"text": "Have you been performing below your normal standard this year?", "speaker": "sys", "strategy": "Question"}, {"text": "she wants me to get all A's. I feel she has too high of expectations sometimes, which makes me feel like I need to perfect my assignments and spend all this time on them.", "speaker": "usr"}, {"text": "No, I do well, it just causes me a great amount of stress.", "speaker": "usr"}, {"text": "I hear you, I have been in a similar situation. Parents sometimes do not realise just how much pressure they are putting on their children to be perfect.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I feel like as long as I am meeting the requirements and am passing, she should be proud of my accomplishments.", "speaker": "usr"}, {"text": "She should be proud I am even going to college.", "speaker": "usr"}, {"text": "Exactly! there is nothing at all wrong with not being a straight A student.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you tried to tell her how you feel about her behaviour and attitude towards your studies?", "speaker": "sys", "strategy": "Question"}, {"text": "Exactly. I feel like there is this society stereotype of needing straight A's otherwise you are a failure or something.", "speaker": "usr"}, {"text": "A bit, but she uses the \"I pay for your education\" card.", "speaker": "usr"}, {"text": "Which makes sense, but still, I know I am doing well so it's just a lot at times.", "speaker": "usr"}, {"text": "Absolutely not. There is nothing wrong with not being perfect. And she has no right to emotionally manipulate you by mentioning money.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I agree, but she does have money over my head, which sucks.", "speaker": "usr"}, {"text": "Don't get me wrong, I am very grateful for her financial support, but she uses it to manipulate me at times.", "speaker": "usr"}, {"text": "Are there any scholarships or hardship funds that you could potentially look into applying for?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I have received multiple scholarships, but nothing that will make a dent in the tuition.", "speaker": "usr"}, {"text": "College is too expensive.", "speaker": "usr"}, {"text": "Ah, it is very expensive isn't it? I understand, I am still paying off my loans! But it should be worth it in the end. One day you could get a job working for Amazon!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's what I keep telling myself, but I have this overarching fear that I will be in debt forever then.", "speaker": "usr"}, {"text": "Debt is a very scary thing to experience, I know. I do worry a lot about it sometimes too so you are not alone.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That makes me feel better.", "speaker": "usr"}, {"text": "The main thing is, do you enjoy your studies and consider them worthwhile?", "speaker": "sys", "strategy": "Question"}, {"text": "yes, somewhat, but who loves school?", "speaker": "usr"}, {"text": "I really did enjoy University .. I made a lot of friends and it was a good learning experience. I hope you feel a bit the same?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "S", "speaker": "usr"}, {"text": "Somewhat, but all I feel I have time for is the school work", "speaker": "usr"}, {"text": "not the social aspect so much", "speaker": "usr"}, {"text": "I think that you need to be easier on yourself. Do you have many friends?", "speaker": "sys", "strategy": "Question"}, {"text": "some", "speaker": "usr"}, {"text": "Are you able to confide in your friends about your situation and your worries?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes at times, which makes things a little better in the moment.", "speaker": "usr"}, {"text": "Do you feel that your friends are able to empathise with your situation? Are any of them going through the same thing?", "speaker": "sys", "strategy": "Question"}, {"text": "they all have more independence and pay for their own things, so they can't really relate to me. That is where I feel behind in life than everyone else.", "speaker": "usr"}, {"text": "Would it be possible for you to get a part time job of some description? Maybe bar tending or working in a restaurant?", "speaker": "sys", "strategy": "Question"}, {"text": "That gives me social anxiety, which is something I also struggle with greatly.", "speaker": "usr"}, {"text": "Ah I suffer from terrible social anxiety myself so I hear you", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I hope I have been able to provide you with some useful advice!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I felt that it was basic things the responder was giving, which was not unique or special in any way.", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have to give a presentation at work after completing a course and am fearful as I've had a bad experience in the past", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "Hi there", "speaker": "usr"}, {"text": "Hello, how are you today", "speaker": "sys", "strategy": "Information"}, {"text": "I've been better. I have to give a presentation at work on a stage. This is causing me a lot of stress and problems sleeping", "speaker": "usr"}, {"text": "What about giving a presentation gave you stress?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It is the thought of getting nervous in front of people and forgetting what I want to say.", "speaker": "usr"}, {"text": "Have you taken steps to help you overcome this fear, such as rehearsing in front of the mirror or in front of another person?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have learned my lines and practiced at home a lot. I know what to say almost word for word but I had a bad experience in the past that has scared me.", "speaker": "usr"}, {"text": "I understand giving presentations is nervewrecking, but at least you are trying. Are you allowed to take a few notecards just in case?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for understanding, yeah I suppose I could take notes. I think it is being in front of people and looking foolish that I'm scared of the most. I know a lot of people at work and don;t want them to think I'm bad on stage. Can you related to that?", "speaker": "usr"}, {"text": "I can definitely relate. It is best to look past the audience and just focus on an object close by. Everyone of us have had to experience this. You are not alone.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Hopefully I can try to get past the nerves, some people make it look easy. I'm usually really confident but something about standing on a stage makes me feel very scared and anxious.", "speaker": "usr"}, {"text": "Before you go on, try taking a few deep breaths. Why not try meditating a few days before?", "speaker": "sys", "strategy": "Question"}, {"text": "I could do I suppose. I won't be the only one presenting that day so I feel like I won't be able to measure up against the other people on stage.", "speaker": "usr"}, {"text": "Try shifting the focus on what could go wrong, to what could go right? Focus on others congratulating you on a job well done.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah I do have a tendency to be negative sometimes and make a big deal out of things. I should actually focus on the good things. Has this technique helped you in the past?", "speaker": "usr"}, {"text": "Yes, in the term \"fake it until you make it.\" I keep on thinking of what could go right, or in my favor, and when I am done, it actually went okay, and any \"fears\" i had, never came to fruition.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think that is really good advice. I think I have just suffered from a bad experience in the past and this has shaped my way of thinking to always be fearful. I'm fine in meetings or virtually but something about a stage just scares me.", "speaker": "usr"}, {"text": "That's understandable. But now that you're aware, you have the steps the move forward and be successful.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes I don't want it to hold me back personally or professionally any more", "speaker": "usr"}, {"text": "I believe you can do it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "hey thanks that really helps", "speaker": "usr"}, {"text": "HOpe you ace your presentation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I hope so too but in future I'll fake it until I believe it!", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "No this is going well.", "supporter_question2": "Not this time."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I am very depressed and i dont know what to do", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there! How are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "Hello, i am good, how are you??", "speaker": "usr"}, {"text": "I am fine as well, thanks for asking. How may i support you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I have been feeling very depressed and i don't know what to do.", "speaker": "usr"}, {"text": "I understand. May I please know what is the cause of your depression?", "speaker": "sys", "strategy": "Question"}, {"text": "I think the state of the world and not being able to go to work", "speaker": "usr"}, {"text": "Yes. The world is in a pretty bad place due to the pandemic. It has caused infinite sufferings to numerous people.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "How do I handle that/", "speaker": "usr"}, {"text": "We are all in this together. With proper emotional support, each of us can overcome these turbulent times.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Any suggestions on things I can do? I feel so overwhelmed", "speaker": "usr"}, {"text": "It may seem pretty bad now with the cold weather setting in at many parts of the world. But there is a vaccine coming soon.", "speaker": "sys", "strategy": "Information"}, {"text": "I really do hope so, it's a glimmer of hope", "speaker": "usr"}, {"text": "Think about the positive aspects of an effective vaccine. Do not stress too much about factors outside your control.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know we can feel helpless at some times, but try to focus on things under YOUR control - like following health professional advise - masks, social distancing and general sanitization", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's true!! The masks and social distancing are very ehlpful. It's good to feel like i am doing my part.", "speaker": "usr"}, {"text": "Not seeing family for the holidays will be very hard!!", "speaker": "usr"}, {"text": "I agree. Family is our only an true source of strength. Being away from them can be really hard. But atleast, thanks to technology, they are only a video/phone call away.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Regarding your job, I know a lot of jobs and industries have been affected. But at the same time, it has exploded demand in personal delivery services.", "speaker": "sys", "strategy": "Information"}, {"text": "If you are able to drive, would you be willing to explore the option of part time grocery/food delivery driver?", "speaker": "sys", "strategy": "Question"}, {"text": "My business has been really busy but i am happy to have the distraction", "speaker": "usr"}, {"text": "I miss going into the office and seeing people. it's very lonely", "speaker": "usr"}, {"text": "Oh that's good to hear! I apologize for the assumption earlier.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for all your help today!!!", "speaker": "usr"}, {"text": "You've been really inspiring", "speaker": "usr"}, {"text": "I appreciate your feedback! Just hang in there and we shall overcome this :)", "speaker": "sys", "strategy": "Others"}, {"text": "You too !! have a great day.", "speaker": "usr"}, {"text": "Have you ever felt this way yourself/", "speaker": "usr"}, {"text": "I hope this is normal and other people are feeling that way too. I don't like to be alone.", "speaker": "usr"}, {"text": "Yes, a lot of times! You are not alone in this.", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "Please allow copy-paste of sentences from clipboard. Sometimes I type something, but need to send it after another relevant message.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have a big paper due on Monday and I haven't started it yet. It is 50 pages long.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there, how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello. I have a big paper due on Monday and I have anxiety over it since I didn't start it yet.", "speaker": "usr"}, {"text": "Okay, I know the feeling! Can you at least make a start tonight? That will make you feel better.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That would make me feel better but I am going out drinking tonight with my college pals.", "speaker": "usr"}, {"text": "Naughty! Though I must admit I understand that feeling too ;) Could you not at least rattle out a few paragraphs before you go?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That seems feasible. Figuring I had time to come on here and try to make some beer money first.", "speaker": "usr"}, {"text": "And try not to overdo it or you won't be able to work tomorrow either and then you'll really be in trouble", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Have you at least done some groundwork for the paper even if you've not started writing it yet?", "speaker": "sys", "strategy": "Question"}, {"text": "I have read some source materials. Outlined some stuff in my head. Nothing down on paper yet.", "speaker": "usr"}, {"text": "Yeah I am not planning on getting blackout drunk.", "speaker": "usr"}, {"text": "Well at least you can continue mentally preparing for it when you are out tonight", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Nobody ever INTENDS to get blackout drunk :D", "speaker": "sys", "strategy": "Information"}, {"text": "Sometimes I intend to, but that is a different story.", "speaker": "usr"}, {"text": "Yeah I could maybe get some ideas from friends too.", "speaker": "usr"}, {"text": "And you never know, you might get a creative burst when you get back and rattle it off in one.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Alcohol can make people creative. That's for sure.", "speaker": "usr"}, {"text": "Oh yeah. Follow it up with a smoke and you'll be a regular Shakespeare. He was probably half cut all the time too.", "speaker": "sys", "strategy": "Others"}, {"text": "YEah or had some good mushrooms. I've been wanting to try shrooms just don", "speaker": "usr"}, {"text": "'t have a good source", "speaker": "usr"}, {"text": "i live in a rural area with lots of forests :P", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I've thought about growing my own but can't do that in the dorms....too risky.", "speaker": "usr"}, {"text": "Hmph I am not a very good counsellor am I? I should be telling you to stay in and work. But hey, life is short and beer is good.", "speaker": "sys", "strategy": "Others"}, {"text": "You gave some good advice . Nothing wrong with a little side chat to prove we are human.", "speaker": "usr"}, {"text": "Of course :). Hmm it's been many years since I was in Uni. Too many.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Probably not too much has changed besides the cost. But that's a whole different story about anxiety. Luckily I am going for engineering and have a half of a chance to get a job once I graduate next year.", "speaker": "usr"}, {"text": "Ah it's a good field to be in. Do you suffer from anxiety generally or is it just over this paper?", "speaker": "sys", "strategy": "Question"}, {"text": "Generally but it flairs up more around due dates naturally.", "speaker": "usr"}, {"text": "and exams too I will bet. Does your school offer any free counselling?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah I never looked into it though. I probably should. Good idea.", "speaker": "usr"}, {"text": "I wish you all the best with it and thanks for talking! Do enjoy your night out and don't overdo it ;)", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you for the help. I am going to start writing some paragraphs now!", "speaker": "usr"}, {"text": "have fun :P (you have to be the one to press quit first, I can't this side)", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "Procrastination", "situation": "I only have two weeks left to make major revisions to my scientific paper that was recently submitted to a journal. I am freaking out.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi! Hope you are doing well today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, I'm actually pretty stressed about an upcoming deadline.", "speaker": "usr"}, {"text": "You have some work related deadlines and you are worried about that. Correct me if I am wrong.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That's exactly right. It's a deadline for a journal that I recently submitted a paper to.", "speaker": "usr"}, {"text": "That must be really hard, but I know you will finish it on time.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I know, I always get worked up about deadlines even though I rarely miss them. This one is a bit more important than usual, however. I am just so stressed!", "speaker": "usr"}, {"text": "It seems it must be very challenging for you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Exactly! This is a big step for me in the PhD program I'm in, so it's definitely a bit more pressure than previous deadlines.", "speaker": "usr"}, {"text": "In such situation, I make the strategy by distributing the time and work load equally. That's how I stay energetic and motivated..", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's a good idea. Do you mean just do a little bit each day?", "speaker": "usr"}, {"text": "Take a rough estimate like how much can be done in a day. It will reduce your work load", "speaker": "sys", "strategy": "Others"}, {"text": "Well I have 30 more revisions to address and 15 more days to complete it. So, maybe I can make a goal of 2-3 revisions each day?", "speaker": "usr"}, {"text": "Apparently when we start working on such project, things start coming at right place itself.", "speaker": "sys", "strategy": "Information"}, {"text": "Thank you, you have helped me make a trajectory for how to accomplish this. Although, I am still very anxious about the difficulty.", "speaker": "usr"}, {"text": "Don't think too much about the remaining, just focus on what you are doing presently.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Good idea, the present moment is better to focus on. Any recommendations on relaxation techniques?", "speaker": "usr"}, {"text": "Try to take shot break or do deep breathing in middle. It will help you in staying energetic and focused.", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah, like little incentives throughout. I think I will definitely incorporate deep breathing. Let me try now and I'll let you know how I feel.", "speaker": "usr"}, {"text": "Sure! :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Wow, I just did the breathing technique and I do feel more relaxed. Thanks for the advice!", "speaker": "usr"}, {"text": "That's Great! Best wishes for you.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thank you, best to you as well.", "speaker": "usr"}], "seeker_question1": "I didn't like having to wait so long for a response.", "seeker_question2": "Maybe give the user the ability to change fonts.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I am supposed to be getting married overseas but I cannot because of the border policy due to COVID", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "how are you doing this morning", "speaker": "sys", "strategy": "Others"}, {"text": "I am a little depressed", "speaker": "usr"}, {"text": "just not feeling myself", "speaker": "usr"}, {"text": "sorry to hear that, why are you soo down?", "speaker": "sys", "strategy": "Question"}, {"text": "There are a lot of things, but for starters, my fiance that I've been with for 3 years cannot get married as planned because of the international border policy", "speaker": "usr"}, {"text": "and she recently received 3rd degree burns", "speaker": "usr"}, {"text": "her mother, father and herself all have COVID as well", "speaker": "usr"}, {"text": "and her grandfather died of COVID and her grandmother is hospitalized", "speaker": "usr"}, {"text": "her mom has lung cancer", "speaker": "usr"}, {"text": "and it all makes me very upset", "speaker": "usr"}, {"text": "if i heard you correctly, your fianc\u00e9e which her family is going through a lot couldn't get married to you because of border restriction?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes, that is correct", "speaker": "usr"}, {"text": "i can see why you are soo depressed, i am soo sorry for what both you and your fianc\u00e9e is going through", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "thanks it feels good to say it all out loud", "speaker": "usr"}, {"text": "I think I need to develop a coping mechanism", "speaker": "usr"}, {"text": "if i may ask, where is your fianc\u00e9e from?", "speaker": "sys", "strategy": "Question"}, {"text": "Indonesia", "speaker": "usr"}, {"text": "i have had of such scenario before, so what step have u taken to remedy the situation", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "We are looking at other options via business visa but we don't know how that will go", "speaker": "usr"}, {"text": "if you are an American, you can just go to Indonesia, get married to your beautiful fianc\u00e9e and come back as a couple", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes but unfortunately the borders are closed due to covid currently", "speaker": "usr"}, {"text": "ok. what about this: go to a country like Greece that allows American, tell your fianc\u00e9e to meet you there. get married over there and spend your honeymoon there too", "speaker": "sys", "strategy": "Information"}, {"text": "Thats a great Idea!", "speaker": "usr"}, {"text": "and if Greece didn't permit Indonesian, then you just go to Greece, wait there for two weeks and then leave for Indonesia.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thats a really good idea it was nice talking to you", "speaker": "usr"}, {"text": "i know you need to be with your fiancee during this hard time especially with what is going on with her family. But remember that you have to be strong for her.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much have a good day", "speaker": "usr"}, {"text": "you're welcome", "speaker": "sys", "strategy": "Others"}, {"text": "and do have a good day you self and stay safe", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "It helps me feel better", "seeker_question2": "Not that I can think of", "supporter_question1": "nothing", "supporter_question2": "nothing"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "I broke up with a guy. I still talk to him. He might want me back-not sure. There is another guy who is interested in me now, However he's going through a divorce and keeps putting off seeing me.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi im good", "speaker": "usr"}, {"text": "How r u", "speaker": "usr"}, {"text": "I'm well. How can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm a bit confused what I should do. I've been laying low for now. I think I guy I dated might still be interested. But there is another one who is interested now. But he hasn't stepped up yet. Not sure if I should forget about both of them and stay single", "speaker": "usr"}, {"text": "It sounds like you are struggling with deciding on your relationship with partners.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yeah. not sure if either one is worth it or not", "speaker": "usr"}, {"text": "It's good you are asking yourself questions. What do you want out of the relationships?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Something normal! Im fine with being single too. It comes with a lot less drama.", "speaker": "usr"}, {"text": "It sounds like the relationships give you a lot of drama. What do you crave in a relationship?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "companionship and nonconditional support. committment and that is hard to find out here these days. a lot of guys want the physical without the commitment. I'm getting too old for those games", "speaker": "usr"}, {"text": "I understand where you are coming from. I've seen a lot of men in relationships not be so committed for real, but just like the physical part.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yep. like my aunt said why pay for the milk when you can get the cow for free. i've done that for years and im getting tired of it. not to mention my libido is slowing down so i see things clearer", "speaker": "usr"}, {"text": "Just from chatting with you, I see that you feel like you want more from the relationship and would like commitment on more than one level.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes when it comes down to it. and i don't know if i will ever find it- especially these days. and i don't want to settle", "speaker": "usr"}, {"text": "I had to look for someone who was committed in all areas and only figured this out after making mistakes. I can see you have really shown maturity in learning from your experiences.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "it's easy to settle when you're attracted to the guy. I have learned a lot from my past.", "speaker": "usr"}, {"text": "I'm afraid the two might find out about each other. Not sure if it's a good thing or not", "speaker": "usr"}, {"text": "From what I've seen having confidence in yourself and what you feel in your heart won't lie.", "speaker": "sys", "strategy": "Information"}, {"text": "do you think it's good if they find out about each other? sometimes guys try harder when they know there is competition. sometimes it makes them run the other way", "speaker": "usr"}, {"text": "Do you think one may have jealousy and get aggressive if he finds out? It's a personal decision that takes some thought.", "speaker": "sys", "strategy": "Information"}, {"text": "honestly im not sure. there is always that risk when doing that with guys. i better think long and hard before doing that!", "speaker": "usr"}, {"text": "It sounds like you put a lot of thought into things which can be helpful in decision making.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i think so. keeps me out of some potential messes", "speaker": "usr"}, {"text": "Can I help you with anything else?", "speaker": "sys", "strategy": "Others"}, {"text": "not at the moment. thanks for your input! nity nite", "speaker": "usr"}, {"text": "Have a good day.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "they helped me see the situation objectively", "seeker_question2": "no", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I'm bummed about my employer cutting my pay", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "how are you?", "speaker": "usr"}, {"text": "Hello good how are you", "speaker": "sys", "strategy": "Question"}, {"text": "I'm okay. I'm a little bummed", "speaker": "usr"}, {"text": "I'm sorry your bummed what's wrong?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "My employer has cut my pay for the year due to covid, but it's really starting to wear on me now", "speaker": "usr"}, {"text": "I'm sorry to hear that this year seems to be rough when it comes to jobs", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm high enough in the company to know how our business is doing and we are actually on pace to do better this year than last year", "speaker": "usr"}, {"text": "I lost my job after 5 years due to COVID", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm sorry, that's horrible.", "speaker": "usr"}, {"text": "Seriously? Have you tried discussing the issue with anyone at work?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you it's okay I decided to use this time to get out of my comfort zone and explore new options.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "my company is only 13 people. I've talked to one coworker about it but he also quit recently. The president of our company knows that we are doing better than last year so I'm not sure why we are cutting pay. He released a company email saying that our business was down and that he needed to cut salries to save the business. but like I said, I see the numbers and we are doing better", "speaker": "usr"}, {"text": "We are also on pace to do better next year too. We have higher customer bookings than we had this year.", "speaker": "usr"}, {"text": "I've started looking but it's hard because it seems like there isn't much open", "speaker": "usr"}, {"text": "Is taking some online courses to up your skills make you more of an asset a possibility? Maybe that could help raise it back up?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It might be, that's a good idea.", "speaker": "usr"}, {"text": "I to be honest started looking in to Remote work and found there there is alot more options now", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thats a really good idea, what kid of work did you do if you don't mind me asking? and are you finding anything similar for remote work?", "speaker": "usr"}, {"text": "i have a degree in business so i have been looking more in anything computer related or business you of course have to be careful stick to companies you know or reputable job sites and of course if they want money it's not something you want to get into. But I do alot of call center type stuff or data entry. Coding is real big right now and there are alot of online courses you can take for free", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "it's really just up to you what do you like to do or what would you like to do. Right now the possibilities are endless", "speaker": "sys", "strategy": "Others"}, {"text": "That's a good idea, I'll look into coding. I've been thinking about changing careers for a long time and maybe this is the catalyst I need.", "speaker": "usr"}, {"text": "Exactly as i always say if the door closes try the window lol", "speaker": "sys", "strategy": "Others"}, {"text": "Ha! that's a great line. I'm gonna use that. I appreciate your help with this.", "speaker": "usr"}, {"text": "You just have to remember we can either be strong and come out on top of this or well... We want a positive solution :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Anytime! Was there anything else i could help you with today?", "speaker": "sys", "strategy": "Others"}, {"text": "I agree, I want to come out even better. I don't want to just survive it. I appreciate it, I think that's all I need.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "No i left feeling positive and that I helped.", "supporter_question2": "Post more I loved this i could do this all day!"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "I need to leave my job as I do not make enough money, however I love my job and hate to leave.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Good afternoon. How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "I've been better", "speaker": "usr"}, {"text": "Sounds like you might be having a rough day. Is there something specific on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "I've seen an increase in expenses recently and need to find a new job, however I really enjoy what I do. I'm just feeling very sad about it.", "speaker": "usr"}, {"text": "An uptick in expenses seems to be an issue for a lot of us right now. Glad to hear you enjoy your job. Sounds like you are a bit torn about leaving a great company. Do I understand that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That's right. It's hard to know what to do.", "speaker": "usr"}, {"text": "I can absolutely understand why your situation is difficult. Have you had a chance to talk with your manager about another opportunity within the company that provides higher compensation?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I've considered it, but I unfortunately work for a non-profit and the likelihood of them being able to offer another opportunity is pretty low. Do you think it would still be worth it to ask?", "speaker": "usr"}, {"text": "That's fantastic that you work for a non-profit. I've been looking to transition to an opportunity like that sometime in the future. It must be so fulfilling. I think asking would be a great first step.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It's really nice to have mission driven work and would definitely recommend it. It's unfortunate that it's challenging for many non-profits to pay as much as they should. Thank you for the advice! I'm really hoping I don't have to leave.", "speaker": "usr"}, {"text": "As a secondary plan, have you had the chance to look at positions with similar non-profits?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have searched around a bit, but have come to find that there's not many similar non-profits where I live currently. I may consider relocating if it's the right job, but that's a lot of additional stress.", "speaker": "usr"}, {"text": "Additional stress right now certainly isn't anything anyone needs. You may want to consider looking at resources online that provide comparable salary information for your position. That would help with having a conversation with your current employer if you are being paid less than average. Since they are a non-profit, I'm sure they would want to do everything to help you with your financial situation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That's a great idea - I have done some research but just kind of assumed most non-profits would be in the same boat. I'll do some looking around to see what I can find", "speaker": "usr"}, {"text": "That sounds like a great next step. Is there anything else on your mind that you'd like to chat about?", "speaker": "sys", "strategy": "Others"}, {"text": "That was all for today. Thank you for your help!", "speaker": "usr"}, {"text": "It was my pleasure. Have a wonderful rest of your day and keep your head high!", "speaker": "sys", "strategy": "Others"}, {"text": "Will do! I hope we can chat again some day!", "speaker": "usr"}, {"text": "It would be fantastic to hear how positive your situation turns out.", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "It took a long time.", "seeker_question2": "It's hard to tell if it's been 3 minutes between messages (to know if it's okay to end the chat).", "supporter_question1": "We naturally resolved the conversation prior to the 20 messages, so the end was a little awkward.", "supporter_question2": "Look at the minimum number of messages. The strategy selection needs some improvement as well."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "I broke up with my girlfriend and sad about it", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how is your life at the moment? Do you want to talk about anything?", "speaker": "sys", "strategy": "Question"}, {"text": "I am doing ok. I just broke up with my girlfriend and sad about it", "speaker": "usr"}, {"text": "so I hear you are not feeling at all your best at the moment?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That is correct.", "speaker": "usr"}, {"text": "Do you feel as though you have no-one to talk to about this situation? I am happy to listen.", "speaker": "sys", "strategy": "Question"}, {"text": "I am so sad and just wonder why did it happen!!!", "speaker": "usr"}, {"text": "Do you have no idea? Do you think you might have done something wrong or perhaps she was being unfaithful to you?", "speaker": "sys", "strategy": "Others"}, {"text": "We had simple disagreement and both of us were keep fighting.. now I can not get over it.", "speaker": "usr"}, {"text": "Do you consider that there might be any hope for the two of you at all?", "speaker": "sys", "strategy": "Question"}, {"text": "I don't know. What should I do?", "speaker": "usr"}, {"text": "Well, I think you should give her some space but people do sometimes get back together after they've separated", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I see your point.", "speaker": "usr"}, {"text": "You really do need to give her some space though - don't crowd her", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Should I call her directly? What should I say?", "speaker": "usr"}, {"text": "I would give her a little time. Maybe two or three days? She might need some time to clear her head", "speaker": "sys", "strategy": "Others"}, {"text": "That's a good idea. What should I say? Should I apologize?", "speaker": "usr"}, {"text": "Perhaps you could send flowers and a note asking her if she'd like to talk?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a good idea. I will try that. Thank you.", "speaker": "usr"}, {"text": "She might be feeling receptive to that but if she's not you might have to accept that it's over.", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks.", "speaker": "usr"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "shame", "problem_type": "job crisis", "situation": "I'm sad that my job is not fulfilling and I feel like I am wasting my life.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, my name is Sharon, how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello. I am sad because my job is not rewarding. It is a dead-end job and I feel shameful anymore. I don't like talking about my job with anyone since it is so pointless.", "speaker": "usr"}, {"text": "Hi Sharon. I'm Larry.", "speaker": "usr"}, {"text": "Hi Larry. What sort of job do you do?", "speaker": "sys", "strategy": "Question"}, {"text": "I am a maintenance supervisor in a manufacturing facility.", "speaker": "usr"}, {"text": "I have had jobs that seemed pointless as well. I was a sales assistant in a store constantly waiting for customers, it was boring! Just a paycheque with no fulfillment. I found it depressing as well.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "So it sounds like you are finding no point to going in to work, and it's making you feel sad, am I correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes that is a very good summary of what is going on. And I am glad to see you can relate. While I am lucky to not work in sales since I know those jobs are extremely tough but the lack of reward is all the same.", "speaker": "usr"}, {"text": "Are there other jobs available in your area that you could apply for that are more up your alley?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have not seen anything worth jumping ship for. I am afraid of the old adage of the grass always looks greener from the other side of the fence. Meaning I leave this job and only find a worse job.", "speaker": "usr"}, {"text": "I see., yes that could be a risk for sure.have you spoken to your manager to see if there may be other opportunities in the manufacturing facility for you? I bet they would rather retrain you for a different position than lose you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Unfortunately there are no other positions at the place I work. Yes my boss is very well aware of how unhappy I am. He is also unhappy and has been looking for jobs too. It isn't that great of a place to work at. I have had 3 different friends leave my place of employment, I've just been to lazy to leave too. It's a catch 22, too lazy to leave but due to feeling sad from being here I don't have the energy to try to leave.", "speaker": "usr"}, {"text": "Yes I can understand that. Sadness and depresion can lead one to feel depleted and lacking motivation to make change.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have been depressed and lacking motivation in the past, I remember how it felt.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, I see a psychologist and she does her best to help me but ultimately it is up to me to make the changes I need to in life.", "speaker": "usr"}, {"text": "Is there anything about your position that you could suggest improving to your boss, to make your job more interesting? Maybe some ideas you may have for streamlining the work or somethings?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm glad to hear you have someone to talk to about it. Over time as you keep working on it I hope things will improve for you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I've spoke things over with my boss, he has tried a few things. Currently we are in a holding pattern due to some upper management changes and we are awaiting to see how the new manager would like to run things.", "speaker": "usr"}, {"text": "oh I see. Do you have hobbies outside of work that you find fulfilling?", "speaker": "sys", "strategy": "Question"}, {"text": "I have been slacking on that too. Just don't find pleasure in anything anymore. Now that it is spring time though hopefully that changes.", "speaker": "usr"}, {"text": "Lets hope the new manager improves things for you, it sounds like there is a ray of hope there!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes it's hard to get started on anything when we are down. I remember writing lists with very small goals on them. Small goals feel like mountains when we are down! Then I would work my way through that very short list and check things off if I could do them, which gave me a small lift of accomplishment.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I should start writing lists. I know that is a great tool for helping.", "speaker": "usr"}, {"text": "Lets hope the new manager can improve things. And your work with the psychologist is very positive, it's great you reached out for help, that is a strength. You've spoken with your boss. You are doing all the right things.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you for the encouragement .", "speaker": "usr"}, {"text": "you're very welcome, it's been a pleasure talking with you Larry.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for your help Sharon. Have a good day.", "speaker": "usr"}, {"text": "you too! take good care of yourself, bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "waiting to be matched", "supporter_question2": "i can't think of anything"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "Sleep Problems", "situation": "Stress induced by a multitude of issues happening seemingly at once. This essentially started with a problem with my ex-gf and her pregnancy. She immediately cut me off once she gave birth, so I haven't met or seen my child. It's been 7 months.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, what's going on today?", "speaker": "sys", "strategy": "Question"}, {"text": "Just dealing with alot of depression lately due to issues with a lot of things. The most of which being with my ex-gf and her pregnancy. She immediately cut me off once she gave birth, so I haven't met or seen my child. It's been 7 months. We were in the process of working on an agreement outside of court and since this I've had to work with the court to get this started but it's been hard with COVID and not being able to meet with someone in person.", "speaker": "usr"}, {"text": "Did you sign the birth certificate?", "speaker": "sys", "strategy": "Question"}, {"text": "No. That's the other thing. She didn't let me know about the birth until 2 hours after the fact. The hospital would only let one person there with her and her sister was there. I don't know if she put someone else as the father or not.", "speaker": "usr"}, {"text": "That is absolutely horrible, and I can understand the reasoning behind your emotions now. You are a wonderful soul to care so deeply. You deserve to be a Father.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you contacted any legal help?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you. I appreciate that. I've been in contact with the Self-Help center at the courthouse to help me with the process of getting a DNA test and getting things going on a case.", "speaker": "usr"}, {"text": "Ok that is one step closer to justice. When is that going to take place, and did you find out if that can be expedited?", "speaker": "sys", "strategy": "Question"}, {"text": "Your child is so fortunate to have you. Keep fighting to win custody, I believe in you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "There's been some issues with the paperwork which is part of why it's taking a while. Once it gets fixed and approved, it should be easy from there. There's no expediting it though I'm afraid.", "speaker": "usr"}, {"text": "Thank you for that last message. It's really encouraging.", "speaker": "usr"}, {"text": "I am proud of being able to say I spoke with someone like you today. I hope the rest of the world takes notes from you. If everyone cared like this, the world would be a better place. Thank you for being you:)", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks. I'm glad to have talked to you too.", "speaker": "usr"}, {"text": "Is there anything else going on, aside from this?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, aside from that, I'm pretty stressed about school too.", "speaker": "usr"}, {"text": "What are you studying?", "speaker": "sys", "strategy": "Question"}, {"text": "Psychology", "speaker": "usr"}, {"text": "I studied psychology years ago, and it is eye opening. Stick with it, and pay attention. It will absolutely help your cause in court too!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks!", "speaker": "usr"}, {"text": "Anytime! Do you do anything for fun? Any hobbies?", "speaker": "sys", "strategy": "Question"}, {"text": "I read. I also like to play video games or listen to music. Unfortunately most of my time is spent on schoolwork and taking care of other things. But when I do find some time, I usually play a video game or do some reading.", "speaker": "usr"}, {"text": "What are some of your favorites? That is definitely one of my escapes. It is a very healthy way to cope and find some peace among the chaos.", "speaker": "sys", "strategy": "Information"}, {"text": "For reading, I like to read a variety of genres, like mysteries and self-help books. As for video games, I tend to play anything. Mostly, I've been playing to shut my brain off, so it's games like GTAV or Call of Duty.", "speaker": "usr"}, {"text": "Can I make a suggestion? From a fellow psych buff, I recommend any of the Uncharted games or Assassin's Creed games! You will melt into another world and it takes the stress away. Leaving you more energized to deal with real world problems!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a good idea. I actually just downloaded an Assassin's Creed game.", "speaker": "usr"}, {"text": "Great minds think alike! Is there anything else you wanted to bring up with me today?", "speaker": "sys", "strategy": "Question"}, {"text": "No. But thanks for listening to me.", "speaker": "usr"}, {"text": "Thank you for trusting me with your problems. I hope to have made you smile, even a little!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "it was fun!", "supporter_question2": "no, its great!"} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "Every day is a struggle, I wake up feeling hopeless, and I am having really bad anxiety attacks that I can't calm down from.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm having a hard time each day, but today especially. I keep having anxiety attacks that come on suddenly and intensely.", "speaker": "usr"}, {"text": "I understand you keep experiencing anxiety attacks.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Is there any common cause for the attacks?", "speaker": "sys", "strategy": "Question"}, {"text": "None that I have figured out yet, they just seem to come on out of nowhere", "speaker": "usr"}, {"text": "Is there any specific stimuli that takes place just before or within an hour prior to the attacks?", "speaker": "sys", "strategy": "Question"}, {"text": "Any stimulation triggers me really, a lot of noise, lights, but mostly my thoughts are very loud", "speaker": "usr"}, {"text": "You are not alone, a lot of people experience anxiety attacks due to physical stimuli.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you looked into mindfulness exercises or meditation?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I feel so alone though, it doesn't bring me any comfort to know that other people have them", "speaker": "usr"}, {"text": "yes, and they do help, but there are days that it doesn't matter what I do, and today is one of them", "speaker": "usr"}, {"text": "I have experienced Anxiety myself and meditation helped me for the most part, I also found that I wasn't sleeping enough and being tired made my attacks longer.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Are you sleeping okay at night?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm getting plenty of sleep, and I do practice meditation, maybe not as often as I should, I meditate five minutes per day", "speaker": "usr"}, {"text": "I would suggest trying Mindfulness exercises for at least 15 minutes every day and see if that helps.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'll see if that helps, I'm really low on energy right now because it just takes so much out of me", "speaker": "usr"}, {"text": "I understand, Sometimes the Mindfulness exercises help me get more productive sleep.", "speaker": "sys", "strategy": "Information"}, {"text": "I try to do mindfulness before bed, but I'm always too tired. I think it would be better if I did them in the afternoon at some point, did you use guided meditation?", "speaker": "usr"}, {"text": "I did, ASMR guidance seems to help me most, but I happen to be ASMR sensative, perhaps you are as well? They seem to help with my anxiety as well.", "speaker": "sys", "strategy": "Information"}, {"text": "Are those the videos on youtube where the sound is enhanced? Those are soothing", "speaker": "usr"}, {"text": "Yes, Kind of like whispers, almost like Bob Ross on those old painting videos.", "speaker": "sys", "strategy": "Others"}, {"text": "Just talking about my anxiety has helped a lot actually, and I do enjoy bob ross, hadn't thought of that as therapeutic but it makes sense", "speaker": "usr"}, {"text": "I am glad I could be helpful.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, thank you for your help", "speaker": "usr"}, {"text": "Take care now!", "speaker": "usr"}, {"text": "Be Well!", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "I actually liked it, so no", "seeker_question2": "not that I can see so far", "supporter_question1": "It was helpful to be helpful.", "supporter_question2": "The website seemed to perform well."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "My longtime partner revealed that they cheated on me during the pandemic and I've very very sad about it", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "hello, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Honestly I'm not doing too great", "speaker": "usr"}, {"text": "hbu", "speaker": "usr"}, {"text": "I'm doing ok, Is there anything you would like to chat about?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah my long time partner cheated on me recently and I just found out", "speaker": "usr"}, {"text": "I havent been able to see them in awhile because of lock down and now they tell me this :(", "speaker": "usr"}, {"text": "That is horrible I am so sorry they done that to you", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "thanks", "speaker": "usr"}, {"text": "its just been such a hard couple of months because of the virus", "speaker": "usr"}, {"text": "And now with this I just dont know what to do", "speaker": "usr"}, {"text": "I have been cheated on in the past and it always messes with your mind just know it is nothing to do with you it is all them, yes this virus is horrible on everyone it took us all by surprise at how bad it is", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah its an awful feeling and I just feel really sad", "speaker": "usr"}, {"text": "I know it's heartbreaking, have you reached out to a friend or family member sometimes opening up to someone close is the best way to let every feeling out", "speaker": "sys", "strategy": "Others"}, {"text": "I haven't spoken to anyone yet I dont want to bother anyone", "speaker": "usr"}, {"text": "don't ever think you are a bother to anyone. You are loved by those close to you and I am sure they would be great comfort during this.", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah I guess I should talk to someone about it", "speaker": "usr"}, {"text": "what else do you think I should do?", "speaker": "usr"}, {"text": "When I got cheated on by my ex, I took time to build my self confidence up, build my happiness up, I wrote a letter telling him how it hurt and every feeling and then I ripped it up and threw it away it felt good getting my feelings out. it might help you to.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah maybe I should try that", "speaker": "usr"}, {"text": "What else do you think would help?", "speaker": "usr"}, {"text": "letting them go is the major one you don't ever want to be with someone who cheats on you if they do it once and you forgive them they 9 times out of 10 will do it again", "speaker": "sys", "strategy": "Information"}, {"text": "Yeah I definitely will not be going back to them", "speaker": "usr"}, {"text": "They've hurt me too much and I wont be able to trust them again", "speaker": "usr"}, {"text": "exactly and once they break your trust it can't ever be fully repaired again you will always have that doubt in your mind about them", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yeah", "speaker": "usr"}, {"text": "thanks for sharing your experience with me", "speaker": "usr"}, {"text": "I feel a little better now :)", "speaker": "usr"}, {"text": "you are very welcome I hope everything gets better for you. And that once your heart is healed you find someone who truly loves you and doesn't do that to you.", "speaker": "sys", "strategy": "Information"}, {"text": "you are very welcome I hope everything gets better for you. And that once your heart is healed you find someone who truly loves you and doesn't do that to you.", "speaker": "sys", "strategy": "Information"}, {"text": "Thank you :)", "speaker": "usr"}, {"text": "Thank you for spending the time to chat with me I hope you have a great day", "speaker": "usr"}, {"text": "Anytime, I hope you have a great day as well", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "academic pressure", "situation": "I am currently depressed with my grades at school and that I am not getting certain subject matter. It's causing me a great deal of emotional stress", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hi there. How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm doing alright, and yourself?", "speaker": "usr"}, {"text": "I'm doing pretty well. Do you have anything going on today?", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah I ended up going biking earlier and now I am doing school work. How about you? Do you have anything going on today?", "speaker": "usr"}, {"text": "Oh biking is an excellent activity to do with everything going on. How are you feeling with it all? What are you studying in school? I'm just getting household chores done, nothing too exciting.", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling alright. The current pandemic situation in my city has made it restricted to be with people other than immediate family so that's been tough.", "speaker": "usr"}, {"text": "I'm currently studying finance and I'm loving it. I'm in my last year so I can't wait to finish that up", "speaker": "usr"}, {"text": "I understand that it is really difficult to be kept on lockdown.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Are you biking regularly to help with the feeling of being stuck inside?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes. It's great that my city has a program where we can get a bike pass for $99/year. There are bike stations set up all over my city so that has helped with my sense of being cooped up.", "speaker": "usr"}, {"text": "It's really helpful in these times to find something to keep yourself productive and mindful that things are going to get better", "speaker": "usr"}, {"text": "I agree, It's really great that you are finding ways to get out of the house.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you tried video chatting with the people you can't be around right now? That has really helped me not feel so alone right now.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I have and that has helped for me as well. I also have a dog so that has helped me have the feeling of being around \"someone\" even though they're not human.", "speaker": "usr"}, {"text": "I haven't video chatted anyone in quite some time though, I probably will do that later on today!", "speaker": "usr"}, {"text": "Well, I think it's great that you are finding things like biking, playing with your dog, and video chatting to help get you through these times.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Lately, I've been focusing on self care a lot more to help with de stressing with everything going on. Have you tried this?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I haven't tried that, I'll have to try something similar. I haven't been focusing on self care at all recently", "speaker": "usr"}, {"text": "Self care is so important even when there isn't a pandemic. It can help you connect with yourself and make you feel less overwhelmed and just give you YOU time. Some of my favorite ways to do this is listening to podcasts, meditating and focusing on my breathing, listening to music, and pamper myself with face masks etc.", "speaker": "sys", "strategy": "Information"}, {"text": "I suggest you practice self care starting once a week and work it up from there giving yourself at least an hour a day if you can", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you have any recommendations for medicating? I've been looking to get into it as I know it has helped many people. But I haven't found any easy way to divulge into the topic.", "speaker": "usr"}, {"text": "I appreciate you recommending that I spend an hour a day. I think something like this could better myself into living a much happier and fulfilled life.", "speaker": "usr"}, {"text": "I suggest listening to Jay shetty he is on most podcasts apps. personally, I use stitcher. If you can download a podcast app you can just type in \"Meditation\" and it will pull up several options to try out. Another great app is called MyLife Meditation by stop. breath. think. That's a great started meditation to try.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think I'm going to try to start with your podcast that you recommended. I already listen to podcasts daily so that wouldn't be hard to fit into my routine! :)", "speaker": "usr"}, {"text": "It sounds like this could be something that would fit right in with your life and even help improve it. I hope you enjoy it as much as I do! There is so many great books out there and other podcasts as well about self care.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you so much for all your help today and guiding me in the right direction. I truly am thankful for speaking with you today :)", "speaker": "usr"}, {"text": "I'm so glad I was able to help. Enjoy the rest of your day and remember to set aside sometime for yourself. It was great chatting with you.", "speaker": "sys", "strategy": "Others"}, {"text": "Likewise! Take care! :)", "speaker": "usr"}], "seeker_question1": "I really liked speaking with another person", "seeker_question2": "I do not believe so", "supporter_question1": "The pay is too low for the amount of time this takes. And the waiting period at the begining can be long.", "supporter_question2": "If it was worth more money for those who complete the task well."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "My grandfather's brother passed away a few days ago and I'm depressed because of it.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hey", "speaker": "usr"}, {"text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm doing alright, trying to stay cheerful", "speaker": "usr"}, {"text": "That's great, especially around this time of the Holidays.", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah, it is good because of the holidays.", "speaker": "usr"}, {"text": "So, how are things in your life?", "speaker": "sys", "strategy": "Question"}, {"text": "Not to bad, just had a death in the family. Pretty bummed about it because we are a close to our extended family and can't visit one another to grieve", "speaker": "usr"}, {"text": "I'm very sorry to hear that. Not being able to be with family when something like that happens is incredibly difficult, those are the people you want to be around the most.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, we just had a virtual funeral for him and it was painful to watch. We couldn't console those who needed it", "speaker": "usr"}, {"text": "I actually had a death in a family a few months ago as well, with a virtual funeral. I really empathize with the way you and your family are feeling. But you know, I tried to look at the virtual funeral as a way for so many people to pay tribute in a way they couldn't in person. People from all over ge t their chance to say goodbye.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah thats a good way to look at it, the whole family was able to get together in one place and was able participate safely. We also chatted hours afterwards. I did feel better about it", "speaker": "usr"}, {"text": "Truly, everyone got to participate and pay tribute together. Virtually or not, you were all together.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes it is, I do wish we can meet in person but COVID", "speaker": "usr"}, {"text": "I do feel better though, this was the best case scenario. Got to meet everyone and say my goodbyes at least.", "speaker": "usr"}, {"text": "That's a great way to look at it. In a year where COVID had gotten in the way of so many plans, I think it's really great to try and extract the best experience we can.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah try to stay safe together and reduce the spread of this diseases.", "speaker": "usr"}, {"text": "Exactly, trying to be safe together to keep everyone else safe. Looking out for one another is something this year has made really important.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Hopefully the cases start declining, it is not doing well for peoples mental health. Just had a friend die from mental illness.", "speaker": "usr"}, {"text": "I'm so sorry to hear that. How are you dealing with that loss?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm doing alright, I feel my mental health is weakening as time goes by do to zero interaction and remote working. But staying strong and managing.", "speaker": "usr"}, {"text": "I'm glad to hear you're doing alright. The lack of human connection and socialization this past year has definitely been very difficult.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah, thanks for the talk. I feel much better. It is good to talk things talk and get them off of your chest.", "speaker": "usr"}, {"text": "Absolutely no problem, getting your thoughts out and talking things out helps me so I'm glad I could help you.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I like the human connection about this task, I felt that I was heard and not judged.", "seeker_question2": "Nothing", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "finals", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good afternoon! How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "what if i dont do good on my final", "speaker": "usr"}, {"text": "this is my first year with student loans", "speaker": "usr"}, {"text": "i am freaking out", "speaker": "usr"}, {"text": "I can certainly understand your anxiety you are feeling right now", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "its my masters program. its a hige deal", "speaker": "usr"}, {"text": "I would be freaking out too. When is your final . How far away is it?", "speaker": "sys", "strategy": "Question"}, {"text": "today", "speaker": "usr"}, {"text": "i have 2 pages done out of 10", "speaker": "usr"}, {"text": "Do you have someone you could possibly study with?", "speaker": "sys", "strategy": "Question"}, {"text": "i work fill time and i am a single mom", "speaker": "usr"}, {"text": "its a paper i have to write", "speaker": "usr"}, {"text": "due at 1am tomororw", "speaker": "usr"}, {"text": "I can certainly appreciate how overwhelmed you are feeling . When do you get a break from work?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i get off at 5", "speaker": "usr"}, {"text": "been here since 6am", "speaker": "usr"}, {"text": "ugh", "speaker": "usr"}, {"text": "i have tp get my kkiddsfeed them go over school stuff they go to bed at 8", "speaker": "usr"}, {"text": "You are doing an amazing job and most people couldn't handle it . I completely understand as a mom of two boys myself.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "im trying to set a good example for the kids since my husband was killed biut its so damn hard", "speaker": "usr"}, {"text": "You have so much on your plate and hard to keep up with everything you are telling me. .LOL. Please may I have a moment to try to help you", "speaker": "sys", "strategy": "Others"}, {"text": "Could you ask a family member or neighbor or babysitter to help out ? Give you time to concentrate on paper", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Or how old is your oldest ? Could they watch or help get everyone to bed earlier?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "my family is 3 states away :/ i guess i could ask my neighbor debbie", "speaker": "usr"}, {"text": "my oldest daughter is 8, then i have twin boys that are 5", "speaker": "usr"}, {"text": "Do you have any pto at work you could maybe ask boss to take off now ? or leave early ? Or take tomorrow off to have 3 day weekend to recuperiate?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i guessi can have haley make them pb and j sandwiches tonight and put a movie on. that should hopefully buy me another hour...", "speaker": "usr"}, {"text": "i have already used pto for the stupid digital learning days", "speaker": "usr"}, {"text": "now i have to bring them to work with me next week which is more anxiety lol", "speaker": "usr"}, {"text": "I think that is a creative great way to gain some time and maybe ask Debbie to help with bedtime?", "speaker": "sys", "strategy": "Others"}, {"text": "not a bad idea...thank you", "speaker": "usr"}, {"text": "Oh my you certainly do have a lot on your plate but after my conversation with you I know you can do it ! You are amazing and don't let anyone tell you differently/", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "have. her come over around 730 and help start getting them ready for bed", "speaker": "usr"}, {"text": "hence why i am doing mturk at work... extra money whereever i can lol", "speaker": "usr"}, {"text": "i feel guilty but i dont", "speaker": "usr"}, {"text": "Sounds like a plan", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "it does, thank you for helping sort through it and make a plan", "speaker": "usr"}, {"text": "We all need extra money lol but especially you with being a single mom with 3 kids.", "speaker": "sys", "strategy": "Others"}, {"text": "and no child support :/", "speaker": "usr"}, {"text": "thanks agian", "speaker": "usr"}, {"text": "youre welcome good luck and I ll say a pray for you", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "i liked it", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I got married to a woman that I loved so much ,this was five years ago after the death of my first wife. Unfortunately this woman lied to me that she was divorced but in real sense she was not divorced .After two yeas ,the husband appeared and messed my marriage to her. This put me into depression.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how are doing today?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Hallo, I am sad today. Kindly i need some one to talk to.", "speaker": "usr"}, {"text": "I would love to help you, what is going on?", "speaker": "sys", "strategy": "Others"}, {"text": "I have been depressed for sometime now, after the wife i married was taken away from me.Kindly assist me on how i can move on", "speaker": "usr"}, {"text": "I am so sorry to hear that, how was she taken?", "speaker": "sys", "strategy": "Information"}, {"text": "She lied to me that she was divorced and i believed her, unfortunately a man appeared after three years claiming that she was his wife. That is how she was taken", "speaker": "usr"}, {"text": "I understand how you must feel betrayed.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "What kind of things have you done to try and overcome your betrayal?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. I feel so much betrayed. I have tried to attend counseling but my situation still worsens. Kindly advise me on better ways for managing depression.", "speaker": "usr"}, {"text": "Have you tried searching online for groups of people who have gone through similar situations? Sometimes connecting to others online with these types of issues is a great way to help each other and yourself.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "This looks like a good idea. I have never tried online searches, I just depended on my doctors advice. I will try searching online to connect with people like me.", "speaker": "usr"}, {"text": "I am so happy to hear that. You deserve so much more, I want to you find happiness through all this.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes my dear, I really miss to be happy, your advices are so helpful. I will try following them.", "speaker": "usr"}, {"text": "I have done this myself and it really did help me understand my feelings and know that I was not alone in how I was feeling. This can happen for you too.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Sure i really have to do this soon. I really need help.", "speaker": "usr"}, {"text": "You sound like such a good caring person. I know you can get through this.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It is also good to know that this helped you. Now i believe that i will get help.", "speaker": "usr"}, {"text": "Thanks for the complement. I trust that you are a good person too. Your kind words mean a lot to me.", "speaker": "usr"}, {"text": "From what I have found, connection to other people can help your perspective on thing/feelings/etc... so much.", "speaker": "sys", "strategy": "Information"}, {"text": "I feel your strength.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am much humbled by your words .Thank you so much.", "speaker": "usr"}, {"text": "I New Year is a new beginning.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes yes, New year new beginning trust that I will be okay.", "speaker": "usr"}, {"text": "I hope you have a wonderful Holiday and Happy New Year.", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks a lot for your sincere help. Happy new year too my dear. God bless you.", "speaker": "usr"}, {"text": "Take care!", "speaker": "sys", "strategy": "Others"}, {"text": "Take care too and please keep safe.", "speaker": "usr"}, {"text": "You too.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you.Bye.", "speaker": "usr"}, {"text": "Bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "none", "seeker_question2": "the website is ok", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "my friends call me a weirdo ,i usually keep to myself a lot ,i hardly mingle or relate with my friends which gets them pissed off a lot of time.\ni get worried about that often", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "howdy!", "speaker": "sys", "strategy": "Others"}, {"text": "hello", "speaker": "usr"}, {"text": "I am still here. I'm supposed to be supporter.", "speaker": "sys", "strategy": "Others"}, {"text": "like, hello?", "speaker": "sys", "strategy": "Others"}, {"text": "my friends call me a weirdo,i usually keep to myself alot,i hardly mingle or relate with them which gets them pissed off over time", "speaker": "usr"}, {"text": "I was like that as a teen. I read a lot and kept to myself", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Really? did you see that as a problem?", "speaker": "usr"}, {"text": "Maybe you could try getting another set of friends that don't insult you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I sometimes saw my \"friends\" as being a problem.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "they are my childhood friends", "speaker": "usr"}, {"text": "why ?", "speaker": "usr"}, {"text": "Mine were too. Just because you grew up on the same block doesn't mean you have to keep hanging with them.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "they are good people i thing the problem is with me", "speaker": "usr"}, {"text": "why? you think you are non-social?", "speaker": "sys", "strategy": "Question"}, {"text": "yes i'm", "speaker": "usr"}, {"text": "i also have this mentality of trying to stay away from trouble by not keeping friends", "speaker": "usr"}, {"text": "sounds like a good impulse", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "staying out of trouble is a good habit, I mean.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "really?", "speaker": "usr"}, {"text": "sure. Do your \"friends\" get into trouble?", "speaker": "sys", "strategy": "Question"}, {"text": "not all of the time", "speaker": "usr"}, {"text": "again, it sounds like you're impulse to stay from them is correct.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "your", "speaker": "sys", "strategy": "Others"}, {"text": "i guess so too", "speaker": "usr"}, {"text": "so i really do not have a problem", "speaker": "usr"}, {"text": "no. there's nothing wrong with you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i feel better to know that", "speaker": "usr"}, {"text": "great! and you just finished a HIT, too!", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "nothing really.", "supporter_question2": "All the user interface stuff is a little busy."} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "We've been together for a long time and he decided to call it quits.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "OK a little upset", "speaker": "usr"}, {"text": "I'm sorry. Can you tell me what happened?", "speaker": "sys", "strategy": "Question"}, {"text": "I thought I was in a good relationship and just like that he calls it quits. We went on a date and he just decided to break up with me.", "speaker": "usr"}, {"text": "I understand you are upset and caught off guard.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What was his reasoning?", "speaker": "sys", "strategy": "Question"}, {"text": "He says he loves me but just doesn't want to be with one person now. Yes, I actually thought we we getting ready to move in together. We had been talking about it for awhile.", "speaker": "usr"}, {"text": "Oh wow.... Thats horrible. How long were you with him? Sometimes people can surpise us.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Met him 2 years ago and have been dating ever since. This is just a bad time of year do have this happen also.", "speaker": "usr"}, {"text": "Just a bad year all around. I'm so sorry this has happened.. and right before christmas.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Hopefully you can return his present if you got him one already.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you have any plans for christmas? Maybe keeping yourself busy and distracted through the holidays will help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh I will return his present I think I'm done with him. I do not think I could ever go back to the same person I would never trust him. I think that's why it feels awful. I'm probably better off finding out now before we moved in together.", "speaker": "usr"}, {"text": "YES. At least you found out before such a huge life choice. Its also better you found out now at 2 years instead of 4 years.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I agree, i don't know if I'm sad or mad. Probably a little of both.", "speaker": "usr"}, {"text": "I'm sure you are filled with mixed emotions. Anyone would be.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Like you said, you dont live with him. So it will be much easier to cut ties", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Well I have some friends that I live with now and they are very good to me. So at least I won't be alone this Christmas. Thank you for you support it made me feel good to vent about it.", "speaker": "usr"}, {"text": "You are very welcome. I wish you the best of luck", "speaker": "sys", "strategy": "Others"}, {"text": "I hope you have a Merry Christmas", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you you are so kind.", "speaker": "usr"}, {"text": "Hope you have a nice Christmas also!", "speaker": "usr"}, {"text": "It makes me feel good to know there are caring people out there so I do not have to feel alone.", "speaker": "usr"}], "seeker_question1": "N0", "seeker_question2": "No", "supporter_question1": "na", "supporter_question2": "na"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "Sleep Problems", "situation": "I've had trouble sleeping the last few nights, I feel really low self esteem.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there, how are you feeling at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, not totally terrible, but sad.", "speaker": "usr"}, {"text": "I am sorry to hear that but I am happy to listen. What would you like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "I used to be really driven to succeed at things. After I graduated college and tried jobs that lasted 1-2 years each at most before I was fired, I gave up believing in most of my abilities to succeed in the workforce", "speaker": "usr"}, {"text": "Okay, well, let's take this one thing at a time. What would you say the main reason you were fired was?", "speaker": "sys", "strategy": "Question"}, {"text": "Now, even during the pandemic, I have no drive to re-enter the workforce and my family thankfully isn't pushing me to get a job, but I often doubt my self worth because I haven't felt successful at long term goals in a few years", "speaker": "usr"}, {"text": "I understand how it feels to feel you are not doing as well as you might. I work in the gig economy and enjoy it but it's not what I'd intended to do with my life.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Well, the last company I worked at, we were all fired....because the landlord raised the rent so hire on my boss the owner, he couldn't afford to stay there, pre-pandemic", "speaker": "usr"}, {"text": "Hmph that does not sound at all cool but it can hardly be considered your fault.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "In fact most of the jobs I've had, the companies have been sold. In retrospect it's easy for me to realize I should have gone to more stable companies that weren't eventually sold", "speaker": "usr"}, {"text": "Also I suffer from what Google seems to call imposter syndrome", "speaker": "usr"}, {"text": "It's a very unstable time unfortunately - even highly reputable companies seem to be in trouble.", "speaker": "sys", "strategy": "Information"}, {"text": "Ah I have heard of that. You do not think that you are good enough?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Well, I haven't felt the desire I used to feel before the pandemic to go get a new job because I felt burned out working in retail for minimum wage", "speaker": "usr"}, {"text": "I hear you. It's a demoralising sector to work in, for sure. What would you like to do, if you had your choice?", "speaker": "sys", "strategy": "Question"}, {"text": "I used to do a lot of charity work as a side hobby to help other people, and sadly, the pandemic kind of spotlit how many of us are struggling and broke, so it didn't exactly feel proper asking to help other peopole in wheelchairs like myself who I'd raise money for to go to adaptive summer camp (kids and adults) - this'll be the 2nd summer in a row where camp is virtual", "speaker": "usr"}, {"text": "I never wanted to be paid for that charity work btw", "speaker": "usr"}, {"text": "I know that :) You seem like a good person.", "speaker": "sys", "strategy": "Others"}, {"text": "I think that the pandemic has had a negative impact on virtually everyone. It's been a very strange 15 months, for sure.", "speaker": "sys", "strategy": "Others"}, {"text": "I wanted to finish writing my autobiography as a poetry book, and slowly, over the last two to three years, I began doubting myself and stopped writing because it seems like the entire American population is so easily upset and make s everything political", "speaker": "usr"}, {"text": "Well, you could still finish it just for your own sake? It would be something worthwhile to look back on later.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think I WILL eventually follow through with the book....I have to get over the fear of Twitter hating my personal experience even if they dosagree woth me", "speaker": "usr"}, {"text": "I would stay away from twitter .. it 's very toxic.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It sure would be, I mean, before the Trump era 5 years ago, I just wanted my dad and sister to have something they could share with future relatives 50 years from now about me n stead of a sad three paragraph obituary", "speaker": "usr"}, {"text": "I don't think I'd even get two paragraphs to be honest. But keep writing it, don't give up.", "speaker": "sys", "strategy": "Others"}, {"text": "Twitter is the worst, I left there in 2017 I think, and that was a good move. Sadly, everyone seems to be divided on every platform these days. Again, it SEEMS that way even if it really isn't", "speaker": "usr"}, {"text": "You're right. It's my own fears that ultimately I have to conquer", "speaker": "usr"}, {"text": "I think people just have more of a platform to vent and feel that they can be hateful because no-one can see them.", "speaker": "sys", "strategy": "Others"}, {"text": "Anyway it has been nice to talk to you .. I hope I have been able to help you!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Because let's say I did die (heaven forbid) sometime soon.....I would feel heartbroken taking my last breath knowing that I didn't tell the world what I lived", "speaker": "usr"}, {"text": "Thanks for your advice / listening. Really appreciated it", "speaker": "usr"}, {"text": "You're very welcome :) Can you press the quit button first, I can't this end :)", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh, sorry, lol.....sure thing", "speaker": "usr"}], "seeker_question1": "No", "seeker_question2": "Add more options (depression, anxious, low self esteem, etc)", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "Trying to balance the long demanding work hours with having family time. I\u2019m getting mentally drained and not able to recharge.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, is there anything on your mind at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello. I\u2019m hoping you can help me as I\u2019m having a hard time recharging. I can\u2019t seem to take a day off without working,", "speaker": "usr"}, {"text": "So you feel that you need to be able to relax and unwind once in a while but you can't?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I also seem then have trouble doing family time with my job demands.", "speaker": "usr"}, {"text": "Yes. I seem to work 24/7 and can\u2019t shut it off.", "speaker": "usr"}, {"text": "Ah that can be a problem. Is this causing problems or tensions within your relationships?", "speaker": "sys", "strategy": "Question"}, {"text": "A little I feel stressed all the time.", "speaker": "usr"}, {"text": "I have experienced something similar. I found myself getting short tempered and taking things out on my loved ones.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes exactly", "speaker": "usr"}, {"text": "I need help balancing it all out", "speaker": "usr"}, {"text": "And saying no at work while still progressing in my career", "speaker": "usr"}, {"text": "Have you considered any kind of counselling to talk through these feelings? There are some organisations around that will offer help for free", "speaker": "sys", "strategy": "Information"}, {"text": "Perhaps honestly talking things through with your partner would really help you both too.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I don\u2019t have time for thst", "speaker": "usr"}, {"text": "Or feel that I don\u2019t have time for it", "speaker": "usr"}, {"text": "I hear you saying that you are putting your work ahead of everything else in your life, is that correct?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes I do think with my partner would help.", "speaker": "usr"}, {"text": "Yes that is correct but my job supports all the bills.", "speaker": "usr"}, {"text": "Nonetheless, there is no need to make it the entire focus of your life, especially if it is impacting on other aspects of it.", "speaker": "sys", "strategy": "Others"}, {"text": "Yes but I guess I\u2019m trying to find that balance and struggling", "speaker": "usr"}, {"text": "Do you feel that you have to hit unrealistic goals and meet unrealistic expectations?", "speaker": "sys", "strategy": "Question"}, {"text": "Oh yes all the timr", "speaker": "usr"}, {"text": "I personally sometimes find it difficult not to be too hard on myself. Sometimes I have to remind myself to relax and have fun once in a while.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes I would agree with you there. It feels harder to escape and have a fun night right now", "speaker": "usr"}, {"text": "It has been a very hard year for everyone, I know and I sympathise. Can you think of one specific thing you'd really like to do that might cheer you up?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Get together with friends and explore a new restaurant", "speaker": "usr"}, {"text": "Which isn\u2019t possible yet", "speaker": "usr"}, {"text": "That sounds like a really fun thing to do! Can you plan one evening soon where you and your friends will do this and you will promise yourself that you won't cancel in favour of work?", "speaker": "sys", "strategy": "Others"}, {"text": "The issue is I can\u2019t with covid", "speaker": "usr"}, {"text": "Ah yes that is a big problem. Are restaurants closed where you are?", "speaker": "sys", "strategy": "Question"}, {"text": "What about getting together with just a couple of friends for a picnic?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I like that idea but it\u2019s 30 here. Maybe something like that or a walk with some spiked drinks", "speaker": "usr"}, {"text": "I think that the important thing is to get out of the office and have some human contact. I do agree that it's a really miserable time of year for it though", "speaker": "sys", "strategy": "Others"}, {"text": "Yes. Human contact and ideally in person would so help", "speaker": "usr"}, {"text": "I hope I have been able to give you a little perspective on your problems! Is there something else you'd like to talk to me about today?", "speaker": "sys", "strategy": "Question"}, {"text": "I think you have helped step back. Sometimes when you are in the middle of it you can\u2019t find a way out.", "speaker": "usr"}, {"text": "That is very true. Try and remember that there is light at the end of the tunnel.", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks for talking and have a lovely rest of day!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. You too. I guess I should go try to be present with my family.", "speaker": "usr"}, {"text": "Please enjoy your day", "speaker": "usr"}, {"text": "Yes :)", "speaker": "sys", "strategy": "Others"}, {"text": "You just need to press quit and take the survey :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "Overall it was good. I think covid restrictions made their advice hard.", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "This Covid-19 issue majorly attack my financial state totally. my job is out my dad is dead because of covid-19. Its very very depression to me.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "not good. i suffer to much of depression.", "speaker": "usr"}, {"text": "Whats going on?", "speaker": "sys", "strategy": "Question"}, {"text": "i loose my job and i miss my father because of this f**k covid-19.", "speaker": "usr"}, {"text": "Do you want to talk about it? We all have issues that arise that can make life tough for us.", "speaker": "sys", "strategy": "Question"}, {"text": "yes. yah i understand. But how much pain is i accept i loose my job within 5 days my dad is pasted away. i could not handle this situation", "speaker": "usr"}, {"text": "Oh no, what kind of work do you do? I'm so sorry to hear about your father.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Sometimes it seems that things can never get better, especially when we are in a tough situation.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Have you spoken to unemployment?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am a marketing head.. My organization take big decision against the head of the sales and marketing team they quite us and replace 3 new worker in the team.", "speaker": "usr"}, {"text": "nope. I am not in the mind because of my father. He is my every thing in the world", "speaker": "usr"}, {"text": "i am alone. nobody with me.", "speaker": "usr"}, {"text": "I am sure he was, again I'm sorry to hear about your loss. this time of year, it's is tough for something like that to happen.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do you have any other close family?", "speaker": "sys", "strategy": "Question"}, {"text": "i loose my mom 3 years ago on accident now my father also gone.", "speaker": "usr"}, {"text": "Friends to be with on Christmas? I'm so sorry to hear that.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "my uncle is here but he not care to me because he was not interested in family", "speaker": "usr"}, {"text": "Maybe he just doesn't know how to deal with loss. Some people have a hard time if they aren't sure how to deal with it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i have 2 close friends.. They are now only my pain relief", "speaker": "usr"}, {"text": "You two could possibly become stronger together trying to figure out how to deal with your loss. Was it his brother?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yah. your right.. sorry friend. let introduce my self Jim roger from CA. what about you?", "speaker": "usr"}, {"text": "I understand, I have had to rely on other close people many times in my life. Friends are some of the greatest things.", "speaker": "sys", "strategy": "Others"}, {"text": "My name is Jason, I am from GA", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I lived in Fremont, CA for a little while.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Friends are always great... ok jason thanks to chat with me.", "speaker": "usr"}, {"text": "How is the weather today?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "No problem, I hope things get better for you. Happy Holidays!", "speaker": "sys", "strategy": "Others"}, {"text": "ohh. good. i was in Santa Monica", "speaker": "usr"}, {"text": "Nice, the weather was always beautiful out there. I remember that. lol", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yah.is very chil here.i was in holidays in more the 3 month.", "speaker": "usr"}, {"text": "Because of no work.", "speaker": "usr"}, {"text": "Thanks for the chat friend. Happy holidays... Marry chrismas and Happy new year.", "speaker": "usr"}, {"text": "No problem buddy, Have a Merry Christmas", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "its very good task", "seeker_question2": "no need", "supporter_question1": "He was very nice", "supporter_question2": "These are fairly simple to do"} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "I was working when one of my bosses continued to bully and speak down to me", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Good afternoon. How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Im doing ok how are you", "speaker": "usr"}, {"text": "I'm doing alright. Why just OK?", "speaker": "sys", "strategy": "Question"}, {"text": "im struggling with a coworker! He continuely talks down to me and is just mean", "speaker": "usr"}, {"text": "I'm sorry to hear that you're having trouble with him. That can certainly be frustrating. What types of things does he say that make you feel talked down to?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "He continuly says the work that I am doing is not good enough. He always has something to say about my driving and asking me to correct things that I cant such as hitting to many potholes", "speaker": "usr"}, {"text": "Well, in my experience, when someone is critical of you -- it says a lot more about their character than anything you did wrong. Is he your coworker or your boss?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "He is a coworker", "speaker": "usr"}, {"text": "Have you tried bringing up your feelings and frustrations to your boss or HR representative?", "speaker": "sys", "strategy": "Others"}, {"text": "I have but he continuely says he will talk to him but its been a month now", "speaker": "usr"}, {"text": "i", "speaker": "usr"}, {"text": "I have not talked to a HR representative", "speaker": "usr"}, {"text": "That would certainly be frustrating. Have you tried speaking to the coworker directly and letting him know how his comments are making you feel?", "speaker": "sys", "strategy": "Others"}, {"text": "I have and he seems to just shrug it off", "speaker": "usr"}, {"text": "I had a similar experience at work once. I decided to ask the coworker directly what I could do to improve. Sometimes if you ask them to provide the solution they can see you actively trying. If that doesn't work, maybe you could just ask your boss if there is a possibility of not working with him and instead another coworker?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "hmm that a great strategy! I have never asked him for a solution! I Can do that for sure in regards to talking to my boss and seeing if I just cant work with him!", "speaker": "usr"}, {"text": "Sounds like a great plan of attack. Just remember your own self worth along the way and try not to let him bring you down!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "I thought it was a very good task.", "seeker_question2": "I think its a great idea to have a website where people can vent and talk about their problems", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "Time of the year when family is not around", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "HOw are you doing?", "speaker": "sys", "strategy": "Others"}, {"text": "Hako", "speaker": "usr"}, {"text": "So so.", "speaker": "usr"}, {"text": "What's wrong?", "speaker": "sys", "strategy": "Question"}, {"text": "kind of down", "speaker": "usr"}, {"text": "holiday season", "speaker": "usr"}, {"text": "I'm sorry to hear that, what about the holidays has you down?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "loneliness", "speaker": "usr"}, {"text": "by myself", "speaker": "usr"}, {"text": "Do you live alone or do you have other family members in the same house?", "speaker": "sys", "strategy": "Question"}, {"text": "i live alone", "speaker": "usr"}, {"text": "I am looking to move south", "speaker": "usr"}, {"text": "I'm sorry to hear that, do you have family that lives nearby?", "speaker": "sys", "strategy": "Others"}, {"text": "My family is allover the country", "speaker": "usr"}, {"text": "no family near me", "speaker": "usr"}, {"text": "Are there some in the South?", "speaker": "sys", "strategy": "Others"}, {"text": "I am in Georgia trying to go to Florida", "speaker": "usr"}, {"text": "My family is up north", "speaker": "usr"}, {"text": "Is there a reason you're trying to get further away from family?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am trying to start and settle down", "speaker": "usr"}, {"text": "I am single/divorced and want to start fresh", "speaker": "usr"}, {"text": "My family knows that. I am older", "speaker": "usr"}, {"text": "That sounds like a good idea then. Meet someone to settle down with and get through this with.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That is my goal. Also get to teh beach", "speaker": "usr"}, {"text": "I'm in the North, so anything outdoors sounds nice right about now.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I used to live up north but the cold got to me", "speaker": "usr"}, {"text": "It's definitely not for everyone. Amazing how temperature can mess with your mood as well. Something about sun and sand can really put you in a good mood.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i grew up in the snow country", "speaker": "usr"}, {"text": "Same here, we have snow on the ground and negative temps projected for later in the week.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I heard. I was heading north but the weather stopped me", "speaker": "usr"}, {"text": "Are you spending the holidays with anyone if you're not heading north?", "speaker": "sys", "strategy": "Information"}, {"text": "no the virus stopped it", "speaker": "usr"}, {"text": "I will be alone and not anyone around", "speaker": "usr"}, {"text": "I'm sorry to hear that, this is such a crazy year for everyone. I'm sorry to hear you'll be alone. Have you ever considered volunteering?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "not where I am at. Just staying low because of the virus", "speaker": "usr"}, {"text": "It's smart to be safe.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Where I am the virus isn't bad. Just hoping to get to Florida soon", "speaker": "usr"}, {"text": "Maybe you can do some research on areas and places to move during the holidays. Look forward to when you can sit on the beach.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have been but I can't plan a date until the 1st", "speaker": "usr"}, {"text": "That's coming up pretty quick though so that's good", "speaker": "sys", "strategy": "Information"}, {"text": "Yes and I will start south again", "speaker": "usr"}, {"text": "Ok. Thanks for the chat. Have a good night", "speaker": "usr"}, {"text": "No problem, you as well. Have a great holiday season.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "My partners issues were real and easy to sympathize with.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I quit my full time job as an Administrative Assistant in August 2020 becuase my job did not following Covid-19 roles set up by the State in which I live in. I am struggling to find a job that is WFH since August.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi!", "speaker": "sys", "strategy": "Others"}, {"text": "Hi! How are you doing?", "speaker": "sys", "strategy": "Others"}, {"text": "Well frankly I'm not sure... I think I'm doing okay", "speaker": "usr"}, {"text": "That's is good to know you are doing ok. Did you do anything for the holidays?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "no I couldn't do anything cuase my state is shut down.", "speaker": "usr"}, {"text": "Yeah, it is pretty frustrating with the shutdowns. I was pretty nervous for today and how I would be able to see family. Are you close to your family?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "no unfortunately my family is a 5 hr plane ride away! I got to see them over video chat yesterday.", "speaker": "usr"}, {"text": "Wow, that is far! Thankfully you were able to video chat them. Do you plan on video chatting with them today?", "speaker": "sys", "strategy": "Information"}, {"text": "Wow, that is far! Thankfully you were able to video chat them. Do you plan on video chatting with them today?", "speaker": "sys", "strategy": "Information"}, {"text": "no unfortunately my family isn't very tech savy... I did get to talk to them over the phone that was nice.", "speaker": "usr"}, {"text": "That is good! It seems like calling on the phone can feel more genuine. Do you like playing Among Us? It might be fun to teach them how to play a game that allows you to play from far away.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is good! It seems like calling on the phone can feel more genuine. Do you like playing Among Us? It might be fun to teach them how to play a game that allows you to play from far away.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "no, acutally I've never heard of Among us. I think I might try it thank you for the advice.", "speaker": "usr"}, {"text": "Do you think this concludes the asignment for tonight?", "speaker": "usr"}, {"text": "I believe we have to each do 10 chat bubbles.", "speaker": "sys", "strategy": "Others"}, {"text": "ooooo okay", "speaker": "usr"}, {"text": "Is there anything else you want to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, please. It has been difficult to find the energy to do almost anything lately. Do you have any tips?", "speaker": "usr"}, {"text": "I like to set mini goals for myself to make long term goals attainable. For example, I am in college and if I have to write a 8 page paper, I push myself to write at least 1 page every day until I finish. Then I have enough time to edit and make the deadline.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Another suggestion is to remind yourself why you need to wake up and get things going! For me, I know I want to help others in the future but without the degree I am going for, I would not be able to help.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That sounds very simple and useful. I'm not sure its practical for me since I live on my own and have to worry about paying my bills, I have very little assistance.", "speaker": "usr"}, {"text": "All of the things I used to enjoy doing I can no longer do becuase they all invloved live audiences.", "speaker": "usr"}, {"text": "Yeah, bills are such a big responsibility. Hopefully this task will help some. Were you a part of theater productions?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I was a Samba/Salsa Dancer and had started Stand-up Comedy Nov 2019.", "speaker": "usr"}, {"text": "all I ever wanted to do was to perform and making a living", "speaker": "usr"}, {"text": "seems like there is no point in working if I can't dance or tell jokes", "speaker": "usr"}, {"text": "I think we've hit the 15 min mark and 10 turns each", "speaker": "usr"}, {"text": "Those are such amazing paths. I believe the stand up comedy could be done through podcasting. I hope you have a good night.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Same to you! I'm trying! I do alot of ZOOM Shows they suck big ones ! thank you have a good night", "speaker": "usr"}], "seeker_question1": "Nope, this task is striaght forward.", "seeker_question2": "I would say, sometimes the words cut off in weird spots. Just make is so that the text fits better in the bubbles.", "supporter_question1": "Having to confirm which way I was talking to the seeker i.e, affirmation, other, etc.", "supporter_question2": "Widen the screen. There were parts of the instructions screen I could not read."} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I'm frustrated with Covid, having family issues, and I'm the caregiver for my disabled sister. Plus the holidays have been cancelled and so I'm just pretty anxious and depressed.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi.", "speaker": "usr"}, {"text": "I'm anxious and depressed.", "speaker": "usr"}, {"text": "Is anyone there?", "speaker": "usr"}, {"text": "im here", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Hi. I'm anxious and a bit depressed.", "speaker": "usr"}, {"text": "what made you feel this way?", "speaker": "sys", "strategy": "Question"}, {"text": "The pressures of Covid and taking care of my disabled sister are just getting to me.", "speaker": "usr"}, {"text": "i see how that could make you a bit anxious. I get the same way also.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks. I'm just tired of the Covid restrictions. I can't wait for things to get back to normal.", "speaker": "usr"}, {"text": "i feel the same. being on lockdown could make anyone a little crazy", "speaker": "sys", "strategy": "Others"}, {"text": "do you have family or friends that you could reach out to over the phone?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I do. My other sister is always a big help. Maybe I should text her more often?", "speaker": "usr"}, {"text": "yes! that would always be a good idea. its always comforting to hear from a loved one.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i myself yearn for a good call from family or even hearing someone close voice. always makes me smile.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's true. I tend to stew on my thoughts.", "speaker": "usr"}, {"text": "hows the weather where you are?", "speaker": "sys", "strategy": "Others"}, {"text": "It's not too bad. Cloudy and 40 which is pretty good for this time of year. How's your weather?", "speaker": "usr"}, {"text": "i live in the south . not cold yet. but your weather sounds like it would be nice for a lovely walk.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Exercise does always help. I walk/jog five miles every day. I generally feel my best right after that. Don't you find that true too?", "speaker": "usr"}, {"text": "yes! although i probably couldnt walk nor run 5 miles a day. i love getting out to enjoy nature. it always helps to keep mind off things. does that usually work for you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, I love nature but I live in a congested suburb. It would take me awhile to get out to the country. That's why Covid is so tough - I can't travel which is my main form of relaxation. What do you do to relax?", "speaker": "usr"}, {"text": "i see, for me to relax. i find sitting back in my recliner reading a nice book always relaxes me. i also love yoga. its a refreshing relaxtion", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I should try yoga. I sometimes do breathing exercises when I get really stressed. Maybe I should go back to it. What do you think?", "speaker": "usr"}, {"text": "actually that would be a good idea. i find yoga and breathing deep help relieve stress & let go of the negative.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think I'll try it. Thanks! It was good talking to you. I think we completed the requirements. Have a good Thanksgiving and stay safe out there. Bye!", "speaker": "usr"}, {"text": "you too always :-)", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks!", "speaker": "usr"}], "seeker_question1": "It took longer than expected.", "seeker_question2": "No, not really.", "supporter_question1": "nope it was very interesting", "supporter_question2": "no you did well"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "I am very stressed with my level of work at the moment and it's making me feel very depressed", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi there", "speaker": "usr"}, {"text": "Hello! How are you doing?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm not doing so good at the moment. I'm feeling very stressed and burned out from work", "speaker": "usr"}, {"text": "That sounds very frustrating. Is this a recent development at your job?", "speaker": "sys", "strategy": "Information"}, {"text": "It's been building up for a while now, but it's really starting to get a but overwhelming", "speaker": "usr"}, {"text": "I can understand how that can have an effect on your mental well-being. Have you spoken to your supervisor about your frustrations at work?", "speaker": "sys", "strategy": "Question"}, {"text": "I have, but sometimes I feel like she doesn't really listen and she sort of talks over me a lot", "speaker": "usr"}, {"text": "It sounds like you don't feel listened to.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That's right... I guess that is quite a lot of the problem.", "speaker": "usr"}, {"text": "I don't mind so much the work, I know it is busy for everyone right now, it's a combination of the workload plus not being listened to", "speaker": "usr"}, {"text": "I had a similar issue at my last job. My supervisor constantly spoke over me in meetings, and it would drive me crazy. I never could get a word in edge-wise.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah, that sounds a lot like what I am experiencing", "speaker": "usr"}, {"text": "Are you considering switching jobs?", "speaker": "sys", "strategy": "Question"}, {"text": "It's been in the back of my mind, but it's a hard time just now with everything else going on", "speaker": "usr"}, {"text": "Absolutely. It's a rough time job searching under the best of circumstances.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It is.", "speaker": "usr"}, {"text": "Have you tried reaching out to anyone in your network to look for a new position? It helped me when I was previously job searching.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I haven't, but it might be worth getting in touch with some people", "speaker": "usr"}, {"text": "Absolutely. I also spoke with a therapist before and it helped me a lot.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you considered reaching out to a professional to talk to?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I did consider that, but aren't they expensive?", "speaker": "usr"}, {"text": "They can be, but many local governments and municipalities have therapists that work on a sliding scale if the financial aspect of therapy is a concern.", "speaker": "sys", "strategy": "Information"}, {"text": "Therapy can definitely be a large expense though.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It might be worth it in the long run though I guess, if it helps how I am feeling", "speaker": "usr"}, {"text": "If it helps to reframe the expense, you can try to think of it as an investment in your mental health.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, that sounds like a more positive way of thinking of it", "speaker": "usr"}, {"text": "The therapist could likely give you some tools to help manage the frustrations at your workplace more constructively.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, I imagine they will have come across this before so will be able to help", "speaker": "usr"}, {"text": "Absolutely. I hope that you're able to find some peace at your workplace with your boss.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you, you have helped a lot", "speaker": "usr"}, {"text": "Helped give me some ideas to try to help", "speaker": "usr"}, {"text": "It's my pleasure. I'm happy to have helped you.", "speaker": "sys", "strategy": "Others"}, {"text": "Is there anything else I can help you with?", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "None", "supporter_question2": "None"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I will lose my job in January", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello - I found out I'm losing my job in January. I'm so very worried", "speaker": "usr"}, {"text": "Oh wow, i am so sorry to hear that. You must be feeling so anxious and nervous.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, I am very nervous and worried about this. It's not like the economy is great for finding a new job.", "speaker": "usr"}, {"text": "I know, it seems like everyone is in the same boat. You should know that you're not alone in this, i am so sorry.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I don't even know what the next step I need to take is - I've never been without a job like this.", "speaker": "usr"}, {"text": "Have you tried reaching out to a career counselor or recruiter?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I tried the unemployment office but it's closed. You can't get anyone on the phone and their offices are not open.", "speaker": "usr"}, {"text": "I tried the unemployment office but they are closed. You can't get anyone on the phone and the offices are not open.", "speaker": "usr"}, {"text": "That is awful, I know that my good friend was laid off recently. He has been using the time to worko n his resume but to also catch up on some family time. Have you been able to see any family?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Not really, we've been staying away because of Covid, which I actually had last month. I honestly think they are letting me go because I had to be out so much when I was sick.", "speaker": "usr"}, {"text": "Oh i'm so sorry. I didn't know you were sick. How are you feeling now/?", "speaker": "sys", "strategy": "Question"}, {"text": "It was really bad for while but I avoided the hospital. Still I was out of work for 3 weeks. Then when I come back they tell me that my position is being phased out..", "speaker": "usr"}, {"text": "That's so not right. I am happy that you are doing better now. It sounds like the job may not have been the right plce anyways if they are willing to let you go because of that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's what my husband said. Still it's really hard just contemplating finding another one. I guess I do need to work on my resume.", "speaker": "usr"}, {"text": "That's what my husband said. I guess I do need to work on my resume", "speaker": "usr"}, {"text": "You and your husband should try to do something to take your mind off it. You can try to do a date night or something. i Know that really helps me!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "8- He's so busy right now, he's an accountant and well end of the year stuff is piling up on him. maybe we can plan something soon though", "speaker": "usr"}, {"text": "He's so busy right now - he's an accountant and well end of the year close stuff i guess. maybe soon though.", "speaker": "usr"}, {"text": "I know the feeling. MY husband is also in year end stuff piling up so it always feels like we don't get to spend time together. Try to carve a hour out on the weekend.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes i think we will try to do that - maybe he can help with my resume", "speaker": "usr"}, {"text": "yes i think we will do that - maybe he can help with my resume", "speaker": "usr"}, {"text": "Definitely! it's always helpful to have another set of eyes on it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have faith that things will get better for you and try to focus on the positive. Like the fact that you have a husband who wants ot be there for you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "10 - either way I hope that the unemployment office opens soon - I've got to figure out how to apply for unemployment if I end up needing it.", "speaker": "usr"}, {"text": "10 - either way I hope that the unemployment office opens - I have to figure out how to apply if i need it.", "speaker": "usr"}, {"text": "Have you tried checking online? sometimes if you google it, you can find message boards with more information on when itw ill be open", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "no, i haven't yet. I guess I've just been so upset that beyond calling them I haven't taken that next step.", "speaker": "usr"}, {"text": "not yet, i need to do that", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "not really", "supporter_question1": "It was really great, i liked getting to connect with someone", "supporter_question2": "No, it was really easy to use"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "Alcohol Abuse", "situation": "I am worried with my recent trend of drinking. Have tried to control the habit but it is getting worse due to intense cravings", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello, how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "hello too. Am not so fine", "speaker": "usr"}, {"text": "Oh? What's happening?", "speaker": "sys", "strategy": "Question"}, {"text": "Am worried about my alcohol consumption rate in the recent past. I have been trying to tame the habit but when i xkip the session i develop more cravings and drink more than before", "speaker": "usr"}, {"text": "I see, can you explain what session you skip?", "speaker": "sys", "strategy": "Question"}, {"text": "session i mean when i skip a few days say three days", "speaker": "usr"}, {"text": "So it sounds like you are worried you are drinking too much, and that after a few days of not drinking, you end up even drinking more than usual, am I right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes that is it", "speaker": "usr"}, {"text": "My daughter has addictions and Alcoholics Anonymous is helping her stay clean, she told me", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you looked into Alcoholics Anonymous? They have meetings on Zoom you can attend.", "speaker": "sys", "strategy": "Information"}, {"text": "what is that?", "speaker": "usr"}, {"text": "It's a self help program run by and for people who have alcohol addiction.", "speaker": "sys", "strategy": "Information"}, {"text": "Ooh, i havent tried it before. sounds a nice idea", "speaker": "usr"}, {"text": "I can see that it would be discouraging and worrisome to you if it seems like you go one step forward and then two backward.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have you spoken to a professional about your alcohol consumption? In my city, for example, we have a community organization that helps people with alcohol or drug addiction.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "sure. that is my worry as well. virtual meeting may not be of great help as such", "speaker": "usr"}, {"text": "Well my daughter had no choice, she started going during the pandemic, and many of the meetings have gone virtual. She tells me there are still some in person meetings though, perhaps you can check the AA website for your local information.", "speaker": "sys", "strategy": "Information"}, {"text": "i visited some time befor but he transfered before i had progressed and felt discouraged looking for another one since they are not many in our city", "speaker": "usr"}, {"text": "I see. I wonder if it might be worth trying again. I think getting help is a sign of strength. Perhaps an addiction counsellor can help you break free.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know in my own life I have had some problems that were too big to deal with by myself. I had to find help. It's not a sign of weakness, it's a strength.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes i too believe so but now my tight work schedule and close friends are somehow inhibiting factors and i havent got opne in our city yet", "speaker": "usr"}, {"text": "I think it's great you are AWARE you have a problem, that's the most important and often the hardest first step, and you have accomplished that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Are your friends drinking with you? Do they know you are trying to drink less?", "speaker": "sys", "strategy": "Question"}, {"text": "I can understand that being busy can be a barrier, but you are WORTH making time for.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes they know but apparently they drag me into drinkin unknowingly", "speaker": "usr"}, {"text": "My daughter had to find new friends to stay away from the drugs...she has made some good friends at AA", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I know when I quit smoking I had to stay away from my smoking friends for a while until I felt strong enough to be around it.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Wow. that`s nice of her. i really think i should do something over this. kindly give me options to explore considering my barriers at hand", "speaker": "usr"}, {"text": "Well lets se we've talked about AA, finding an addiction counsellor, and spending time away from your dr\\inking friends for a while, you can explain to them why. If they can't support you in your efforts, are they being good friends to you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe you could also do an internet search to find out what services are available in your city or town", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know for me, I have had to put my mental health first. I've had mental health challenges. And without my health I have nothing, so it's #1 priority for me. Perhaps giving up alcohol can become your #1 priority.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "wow. i am grateful first for making me aware of asupport systemfrom where i can find friends with a common goal coz this was my major concern considering my busy work schedule. Thankyou much for reminding me to also get to my first steps of finding a counsellor. these are worthy steps to explore. thank you so much", "speaker": "usr"}, {"text": "you are very welcome it's been a pleasure speaking with you. I know you can get through this and achieve your goal", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i now feel confident to start off my quitiing journey. nice time", "speaker": "usr"}, {"text": ":) That's so good to hear you say.", "speaker": "sys", "strategy": "Others"}, {"text": "Was there anything else?", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "none", "seeker_question2": "so far so good.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "ongoing depression", "situation": "Quarantine keeps going on and on.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I swear, I can't take these lockdowns anymore.", "speaker": "usr"}, {"text": "I can definetely understand why. During this pandemic we have been more isolated than ever", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "It's not easy", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I mean it's one thing to limit capacities in places, but to say we're not allowed to go to our friends' and family's home is just plain ridiculous.", "speaker": "usr"}, {"text": "It is more than reasonable to be frustrated with regards to that. I myself have not been able to visit my ill mother. She lives in another country, so it's especially difficult.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That is a shame. I mean I know people can still do Zoom or Facetime, but I imagine you can related to me in knowing that both of those options are not the same as face to face.", "speaker": "usr"}, {"text": "Exactly, the experience feels like it lacks the main connection we share with our loved ones. It is totally normal to want to be face to face instead.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think that's the other thing that these lockdowns are doing; they're sucking the emotional aspects out of activities and pastimes we love. Instead of laughing or jumping with fright in theaters with everyone, we now have to do it with ourselves. Rather than cheering as an audience over a touchdown, it's now a crowd of one. It just feels robotic now.", "speaker": "usr"}, {"text": "I agree with you, what used to be super-exciting activities now have a much more monotonous feeling.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "However, it's not the end of the world. Thankfully, researchers have just came up with a vaccine prototype I heard.", "speaker": "sys", "strategy": "Information"}, {"text": "Yeah, but even with the distribution, some people are saying that things won't return to normal till about late spring/early summer.", "speaker": "usr"}, {"text": "It's certainly maddening.", "speaker": "usr"}, {"text": "I know it's not easy, but try to think of this whole situation of a challenge that you are overcoming. What doesn't kill you only makes you stronger. You will come out of this ready for any hardships that life might throw at you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I guess, I still think our responce to this was sloppy at best. I mean, lockdown the healthy masses due to a discease with a 99% survival rate? It just doesn't make sense in my book. I'm just glad this silliness will be over soon.", "speaker": "usr"}, {"text": "It will hopefully be over sooner than we think.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Just try to keep a positive attitude, focus on the things you like, and time will fly.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know it can be hard, but I am sure you got this", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think over time (sooner than later hopefully) I'll be able to get over it.", "speaker": "usr"}, {"text": "Thank you very much for talking to me.", "speaker": "usr"}, {"text": "It has been a pleasure : )", "speaker": "sys", "strategy": "Others"}, {"text": "Have a good day :)", "speaker": "usr"}, {"text": "You too!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "He had his share of problems with the situation too. Made it easy to relate.", "seeker_question2": "No, it was simple and easy to locate/understand.", "supporter_question1": "Nope", "supporter_question2": "No"} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "Distance learning is difficult. I'm having trouble with school and my grades seem to be dropping.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi Can I help you", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, I'm having trouble with this distance learning. It seems more difficult than in-class learning. Most of my teachers just post lessons on the classroom website, and there's not a lot of guided instruction. My grades are slipping. I'm used to getting mostly A's, and now I'm mainly making Cs. It has me really anxious.", "speaker": "usr"}, {"text": "My son have same issue. We have to deal with this covid situation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I can understand how you feel. It is very difficult", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, I'm so tired of it! I never thought I'd say this, but I'm ready to go back to school!", "speaker": "usr"}, {"text": "School started already . That good idea to go and attend", "speaker": "sys", "strategy": "Information"}, {"text": "We aren't doing in-class learning. My mom is high-risk so I'm not attending to minimize possible exposure. The option is there, but if you can't because of health reasons, they let you stay home and do online learning all week. For my mom's sake, that's what I'm doing.", "speaker": "usr"}, {"text": "You are so kind. Thinking about your parents. Only few months you have to deal. She will get vaccine soon", "speaker": "sys", "strategy": "Information"}, {"text": "Hopefully she can get the vaccine soon. She's afraid of it because it's new, but she knows she has to get it.", "speaker": "usr"}, {"text": "She's been talking to her doctor about setting up an appointment. I've heard the second dose can make you feel pretty gross, so that's what I'm worried about. I hope it doesn't affect her too bad.", "speaker": "usr"}, {"text": "I got last week my first dose. Tell her not to be scared at all.", "speaker": "sys", "strategy": "Information"}, {"text": "Don't worry at all. Believe me", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Oh that's great! Does it hurt? I know I should get it eventually but I'm low on the priority list cuz I'm healthy. But I'm afraid to get it because I'm terrified of needles lol", "speaker": "usr"}, {"text": "Thank you, you're too kind", "speaker": "usr"}, {"text": "Not at all. It is very easy. Easier than flu shot", "speaker": "sys", "strategy": "Information"}, {"text": "Oh, good. That does make me feel better. Thank you for that.", "speaker": "usr"}, {"text": "Your welcome", "speaker": "sys", "strategy": "Others"}, {"text": "I hope once she's able to be vaccinated, I'll be able to get back in the classroom for learning. Then maybe my grades will improve", "speaker": "usr"}, {"text": "Covid has had me very anxious the past year. School hasn't been as easy as it used to be, and I've been worried about my mom getting it.", "speaker": "usr"}, {"text": "Definitely. I am assuring you will be fine very soon.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you for saying that. This has made me feel much better.", "speaker": "usr"}, {"text": "Good luck", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "there are me and my friend open some new company in my village. the company is run by one year than start the problem in partner ship. he is lie to me the account is not clear in every field so i will very anxiety with my partner", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hi! How are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "i was sad to today", "speaker": "usr"}, {"text": "my partner cheating with me", "speaker": "usr"}, {"text": "Can you tell me a little about what happened?", "speaker": "sys", "strategy": "Question"}, {"text": "Oh No! I can understand why you would be sad.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "today both are check to my company account there are lot of money different to my company account", "speaker": "usr"}, {"text": "hello are you there", "speaker": "usr"}, {"text": "It sounds like you found out because you saw strange charges on your account. Is that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes, is that right", "speaker": "usr"}, {"text": "Sometimes bringing this up with your partner can help you feel better. Have you tried this?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes lot of time i will favor to my partner", "speaker": "usr"}, {"text": "I've been in a similar situation before. It helped me to talk about it.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes, tell me", "speaker": "usr"}, {"text": "I went to couples therapy to help work things through. Would you consider that?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "ok i will try it", "speaker": "usr"}, {"text": "It sounds like we've come up with a plan to help you. I know you can do it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes thanks for advice to my situation, i feel better", "speaker": "usr"}, {"text": "You're welcome!", "speaker": "sys", "strategy": "Others"}, {"text": "thanking you support", "speaker": "usr"}, {"text": "No problem. I'm glad you have a plan.", "speaker": "sys", "strategy": "Others"}, {"text": "yes", "speaker": "usr"}, {"text": "Goodbye!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "nervousness", "problem_type": "problems with friends", "situation": "They want me to work on a project with them. I agreed to it. Wondering how it will go.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi", "speaker": "usr"}, {"text": "Good evening, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm good", "speaker": "usr"}, {"text": "What can I help you out with tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm a little nervous about accepting the project from my friend", "speaker": "usr"}, {"text": "That sounds like a complicated situation", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "it is", "speaker": "usr"}, {"text": "Is the project something you will become responsible for?", "speaker": "sys", "strategy": "Question"}, {"text": "to a degree", "speaker": "usr"}, {"text": "Is that a responsibility you want to have, or is it a burden that is being thrust upon you?", "speaker": "sys", "strategy": "Question"}, {"text": "both", "speaker": "usr"}, {"text": "Well, I think if it's truly a responsibility you want, you will work to live up to it as best you can.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I will. It's the best thing for me to do at the moment. I'm very much needed", "speaker": "usr"}, {"text": "That's excellent, not many people can say that! It's starting to sound more and more like an opportunity for you to prove yourself :-)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It will be to say the least. I might have to deal with people I don't like and who don't like me", "speaker": "usr"}, {"text": "That's an unfortunate part of most group projects, I hate to say. Interpersonal communication can be so hard. I have been a project manager in the past, and found that you have to consider Person XYZ did not wake up in the morning and decide to make your life harder.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "And as long as you can keep things polite and professional, everyone gets to go home separately, thankfully! Haha", "speaker": "sys", "strategy": "Others"}, {"text": "That's a good point! lol", "speaker": "usr"}, {"text": "Foster the people around you that can provide you support, be a reliable producer and leader, and you will find that those that don't like you will move on. And, most importantly, you can only control how you respond/behave. If someone wants to instigate conflict, that will reflect poorly upon them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "So avoid them if they get hostile with me?", "speaker": "usr"}, {"text": "You can only engage with what abuse and hostility you accept. If you smile in response, it will make you feel better than if you internalize their aggression.", "speaker": "sys", "strategy": "Others"}, {"text": "True.", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "No", "supporter_question2": "I can't see the details of the seeker's problem"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "I lost my job due to COVID-19 , Now I am searching for the new job , not yet selected.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hai!", "speaker": "usr"}, {"text": "Hello! How is everything going?", "speaker": "sys", "strategy": "Question"}, {"text": "very bad , I felt very depressed because I lost my job", "speaker": "usr"}, {"text": "How are doing?", "speaker": "usr"}, {"text": "I am sad to hear that, could you argument on why this happened and when?", "speaker": "sys", "strategy": "Question"}, {"text": "I am doing well, thank you", "speaker": "sys", "strategy": "Others"}, {"text": "I am a software developer due to covid-19 I lost my job", "speaker": "usr"}, {"text": "do you refer me with your friends and collegeues.", "speaker": "usr"}, {"text": "Since you are a software developer, isn't there a possibility for you to work from home? Many companies are offering their employees being able to work remotely", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I understand your depression, losing a job is not easy, but I am sure that you will get through this", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have 3 years of experience , now I m working as a free lancer , earning very low", "speaker": "usr"}, {"text": "I have heard of sites like fiver where people work on their own. With enough exposure, you can make a living out of it, and you get to be your own boss!", "speaker": "sys", "strategy": "Information"}, {"text": "Yes its good but not much earnings.", "speaker": "usr"}, {"text": "I used to do art on fiver. Yes, you are right, it is not a lot, but hey, we have to start somewhere!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "If anything, you can always try and look for new job opportunities. I am sure you will see some amazing results with your 3 years of experience!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I used to works as software developer , apart from job what are your hobbies?", "speaker": "usr"}, {"text": "I like playing videogames and doing art. I find those activities to be relaxing.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I am very bored to seek job , but I applied in many job seeking websites ,", "speaker": "usr"}, {"text": "Are you diagnosed by COVID-19 , what are the techniques you used to cope the current situation.", "speaker": "usr"}, {"text": "I would suggest to wait some time, maybe one of them will call you back!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "And no, I have not been diagnosed with covid. I try to remain positive and remind myself that a vaccine will be developed soon.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks a lot buddy, I never expect from u , god bless you!", "speaker": "usr"}, {"text": "I won't believe the vaccination is the effective measure .", "speaker": "usr"}, {"text": "It has been a pleasure!", "speaker": "sys", "strategy": "Others"}, {"text": "Vaccination creates many side effect", "speaker": "usr"}, {"text": "I agree, but don't you think those are worth given that you might gain covid 19 immunity?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I personally plan on getting myself vaccinated as soon as I can", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "are you believing our government too bad..", "speaker": "usr"}, {"text": "That comes down to personal opinion, and is important that we respect each other choices", "speaker": "sys", "strategy": "Others"}, {"text": "Is there any other concern that I might help you with today?", "speaker": "sys", "strategy": "Question"}, {"text": "Do you like movies?", "speaker": "usr"}, {"text": "Sometimes, as a way to distract myself yes", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I love to watch movies horror movies.", "speaker": "usr"}, {"text": "If it helps you to get distracted and provides you with joy, absolutely!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you smoke and drink alcohol?", "speaker": "usr"}, {"text": "No, I don't find that to be healthy, and I don't enjoy them.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "My alcohol consumption is increased I can't cope myself from this depression , Sure I will leave it", "speaker": "usr"}, {"text": "Relying on alcohol or any other addictions as a mean to cope with our problems is a bad idea. Make sure you don't abuse it's consumption. Do you have anyone you can talk to about it? Like a close friend or a family member?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you very much", "speaker": "usr"}, {"text": "You are very welcome, talk to someone if you need to!", "speaker": "sys", "strategy": "Others"}, {"text": "please finish the conversation would you?", "speaker": "usr"}, {"text": "You are the one that needs to do it!", "speaker": "sys", "strategy": "Others"}, {"text": "I have asked many question you just replied questions so please close the conversation", "speaker": "usr"}, {"text": "If you read the instructions, you will see that you have to hit the \"quit\" button and answer a survey about my performance. I can not end the conversation, only the support seeker can. I am doing my job.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "The task is very clear", "seeker_question2": "very useful and works without any error.", "supporter_question1": "I don't think my partner even read the instructions. He was expecting me (the support giver) to end the conversation when he could have already done so naturally. He kept telling me to end the conversation, when only the support seeker is supposed to do it after 10 messages and 15 minutes.", "supporter_question2": "Yes, please base the bonus entirely on your performance and not in that of your partner. Now my payment gets affected because someone didn't read his or her instructions."} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "I am scared to leave my town, I got new job in California", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "Hello, how are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm fine oo", "speaker": "usr"}, {"text": "and you", "speaker": "usr"}, {"text": "I'm doing well. Do you have anything you'd like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "All my families are in Washington, my father, mother, siblings and friends, now I got a new job in California that I need to go with my wife and children", "speaker": "usr"}, {"text": "but I will seriously miss my mother with my friends", "speaker": "usr"}, {"text": "or should i not take the job?", "speaker": "usr"}, {"text": "Will this new job benefit you and your family more than the job you currently have?", "speaker": "sys", "strategy": "Others"}, {"text": "The job entails good cash, but I am anxious and worri leaving my family over here, who will i go out with, when will I see my mother that I usually see seldom, what of my young ones that I need to monitor", "speaker": "usr"}, {"text": "yes of course", "speaker": "usr"}, {"text": "I understand that changes like that can cause some anxious feelings.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "all my families are in Washington, my mother, father, friends and siblings", "speaker": "usr"}, {"text": "I do see my mother everyday and monitor my young ones", "speaker": "usr"}, {"text": "Are you able to keep in contact with them through video calls if you move away?", "speaker": "sys", "strategy": "Question"}, {"text": "I have nobody there, although the job entails big cash . Or I should forgo the job", "speaker": "usr"}, {"text": "Maybe you could discuss everything with your family and see how everyone else feels about it.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "shame", "problem_type": "Alcohol Abuse", "situation": "I can't go on a day without having a glass of alcohol", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good evening.", "speaker": "sys", "strategy": "Others"}, {"text": "hello, goodevening", "speaker": "usr"}, {"text": "How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling unwell, because I've been wanting to stop drinking but here I am with another glass", "speaker": "usr"}, {"text": "Its so hard to stop", "speaker": "usr"}, {"text": "I just to have a day without having any alcohol you know", "speaker": "usr"}, {"text": "So just to make sure I understand, you are having issues with your amount of drinking and are struggling to stop?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes thats the issue", "speaker": "usr"}, {"text": "Is there anything specific that is causing the drinking?", "speaker": "sys", "strategy": "Question"}, {"text": "When I feel down or just when I feel bored I want a drink", "speaker": "usr"}, {"text": "But when I'm drinking with others I can't stop till I'm completely wasted", "speaker": "usr"}, {"text": "Just from chatting with you I can tell you are very disappointed and upset about this.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I also used to struggle with the amount of drinking that I used to do.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah. I want to lessen and then stop eventually", "speaker": "usr"}, {"text": "How did you overcome it? Is it hard?", "speaker": "usr"}, {"text": "One thing I did was talked to my family about it and also spent a lot more time on my hobbies that didn't include any drinking at all.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Anything I should do when I suddenly get the urge to drink?", "speaker": "usr"}, {"text": "That was when I would focus on another hobby of mine, in my case I would either pick up a book and read or work on model cars", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's great. I love reading maybe I should immerse myself to it again and have soda water instead", "speaker": "usr"}, {"text": "Yes, I definitely think that will help!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for sharing that", "speaker": "usr"}, {"text": "I hope I can improve as well", "speaker": "usr"}, {"text": "I know it is not an easy thing to do, but you are gonna do great!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I sure hope so. Thank you", "speaker": "usr"}, {"text": "have a good day!", "speaker": "usr"}, {"text": "You as well!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I like this one a lot", "seeker_question2": "your website is really nice", "supporter_question1": "Great task", "supporter_question2": "Great websit"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "my husband cheated on me and i want to divirce him", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hi", "speaker": "usr"}, {"text": "Hello, how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "hello", "speaker": "usr"}, {"text": "hi i am not feeling too well", "speaker": "usr"}, {"text": "I am sorry to hear. Why are you not feeling well?", "speaker": "sys", "strategy": "Question"}, {"text": "I just found out that my husband has been cheating on me", "speaker": "usr"}, {"text": "hello", "speaker": "usr"}, {"text": "I am so sorry. I have been in relationships before and cheated on and it is difficult. However, you can learn many valuable lessons on what you look for in your next relationship. It will make it stronger and better in the long run!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i have not been able to get out of the house and i feel so upset and disgusted. i have a one month old child and i dont know what to do anymore. Should i leave him and how can i go on in life now", "speaker": "usr"}, {"text": "helllo", "speaker": "usr"}, {"text": "I understand that it can be extremely difficult. Why do you feel you are unable to get out of the house? Would assistance caring for the child help you?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i feel ashamed and ugly and rejected . i dont want anyone else to take care of my child", "speaker": "usr"}, {"text": "i feel so stuck in my life", "speaker": "usr"}, {"text": "You should not feel that way! You are a great parent for your child and going out and participating in a hobby that you both enjoy can possibly help.", "speaker": "sys", "strategy": "Others"}, {"text": "yes I understand that but how do i deal with my marital issues", "speaker": "usr"}, {"text": "i feel very sad about what has happened", "speaker": "usr"}, {"text": "i have not eaten since yesterday", "speaker": "usr"}, {"text": "Do you think counseling could help fix your relationship? Eating is important and you should eat to receive the necessary vitamins and nutrients", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i can try councelling", "speaker": "usr"}, {"text": "should i still talk to my husband", "speaker": "usr"}, {"text": "Counseling can be a great option. If you feel that your relationship can be fixed and you are both committed to each other, counseling can be a great option for both of you. If you do not, some counseling for yourself may be a great option as well", "speaker": "sys", "strategy": "Others"}, {"text": "i will look into this. can you recommend a counceller", "speaker": "usr"}, {"text": "hello", "speaker": "usr"}, {"text": "I do not have a recommendation due to potential geographical differences, but on google.com you can search counselors in your area and find some. The reviews may help you decide on a solution", "speaker": "sys", "strategy": "Others"}, {"text": "should i tell my husband about this", "speaker": "usr"}, {"text": "If you feel it is necessary to discuss with your husband you can, but if you do not, you do not have to. You may be able to speak to a counselor and ask their opinion too", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i feel ashamed now when i look at myslef coz i feel that my husand cheated coz i am ugly", "speaker": "usr"}, {"text": "You should not feel that it is your fault. You are a great individual, and he made a decision which is now hurtful to you and your child.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "i felt that some messages lacked the human touch to it", "seeker_question2": "maybe a bit more empathetic", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "nervousness", "problem_type": "academic pressure", "situation": "I have finals coming up and I am really nervous and I don't feel prepared.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "2", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello.", "speaker": "usr"}, {"text": "Good evening, what is going on?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi. I have finals coming up and I am so so nervous about taking these tests.", "speaker": "usr"}, {"text": "What about the exams is making you nervous?", "speaker": "sys", "strategy": "Information"}, {"text": "Taking them. I'm afraid I'm going to do poorly and have to retake the classes.", "speaker": "usr"}, {"text": "What steps have you taken to make sure you do not do poorly?", "speaker": "sys", "strategy": "Information"}, {"text": "I study and I have gone to all my classes but I feel like I don't know the information well enough.", "speaker": "usr"}, {"text": "That is understandable. Sometimes we feel like we do not know enough. Have you tried to have someone quiz you?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. I didn't do well on my quizzes.", "speaker": "usr"}, {"text": "Okay, since you didn't do well, it seems you can pinpoint what you need to work on. That is a good starting point.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, that is a good point. I need to manage my nervousness too because it causes me to make silly mistakes.", "speaker": "usr"}, {"text": "Depending on how far your exams are, you can create a plan. Practice what you don't know daily, until you do know it.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's really good advice.", "speaker": "usr"}, {"text": "Just trying to make life easier for others. Sometimes we don't see our solutions because of our anxiety.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes and it's definitely causing me to not think clearly.", "speaker": "usr"}, {"text": "Its best to take deep breaths and talk to someone who will help guide you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I agree. I just feel bad burdening people with my issues .", "speaker": "usr"}, {"text": "Don't be. You would be surprised how many people are willing to help. Websites like Reddit are filled with many people wanting to give advice.", "speaker": "sys", "strategy": "Information"}, {"text": "Okay, I will give Te ddit a whirl.", "speaker": "usr"}, {"text": "sorry Reddit", "speaker": "usr"}, {"text": "I hope it helps for future endeavors", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you for taking the time to chat with me.", "speaker": "usr"}, {"text": "I appreciate your advice.v", "speaker": "usr"}, {"text": "a dvice*", "speaker": "usr"}, {"text": "You are welcome :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I think they were helpful and enthusiastic", "seeker_question2": "None!", "supporter_question1": "No it went well", "supporter_question2": "Not at this momen"} {"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "breakup with partner", "situation": "I can't stand him!!!", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello. How are you doing?", "speaker": "sys", "strategy": "Others"}, {"text": "I used to love my boyfriend, but now I can't stand him. Why has this happened and how to break up with him without hurting his feelings much?", "speaker": "usr"}, {"text": "What changed to bring you to the point you can't stand him?", "speaker": "sys", "strategy": "Question"}, {"text": "I just find him extremely annoying. How he walks, talks, breathes even... I should have walked away from him earlier.", "speaker": "usr"}, {"text": "He is very respectful, committed, sweet and loving, but I just don't feel anything towards him anymore.", "speaker": "usr"}, {"text": "That sounds like a really difficult and uncomfortable situation to be in.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "How long have you been together?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, it is.", "speaker": "usr"}, {"text": "We've been together for 3 years.", "speaker": "usr"}, {"text": "And he wants to get married and have children. It makes me anxious. I'm not ready for those things.", "speaker": "usr"}, {"text": "It's good you know where you're at and what you do, and do not, want.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "How do I tell my boyfriend that I don't want to be him anymore???? How do I break up???", "speaker": "usr"}, {"text": "I don't want him to hate me.", "speaker": "usr"}, {"text": "When ending a relationship, we're not responsible for the other person's emotions. Whatever they feel, they feel, and we can't control that.", "speaker": "sys", "strategy": "Information"}, {"text": "You need to do what is best for you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "How about me? Will I regret breaking up with him? I've became a better person since we've met.", "speaker": "usr"}, {"text": "You might try talking to him and seeing if he has any awareness of your unhappiness, of you discomfort with his pushing for marriage and children when you're not ready.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I feel guilty to hurt his feelings and at the same time it pisses me off even more!", "speaker": "usr"}, {"text": "A good friend once told me that all normal, sane people feel guilt when ending a relationship when they're not happy. There is no pleasure in breaking someone's heart, especially when they haven't done anything really wrong.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "You're right. I should talk about it with him openly and tell him how I really feel.", "speaker": "usr"}, {"text": "It sounds like you're maybe not 100% certain you want to end things. That's where talking to him becomes important.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Maybe I'm afraid of being alone. Maybe things could have been different if it weren't for COVID. Maybe we spend TOO much time together.", "speaker": "usr"}, {"text": "And, if you do have a talk with him and later it becomes clear the relationship still can't work, it won't hit him as such a surprise when you choose to end things.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "And, if you do have a talk with him and later it becomes clear the relationship still can't work, it won't hit him as such a surprise when you choose to end things.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "COVID has put a huge strain on a lot of relationships. People are stuck spending way more time together than they are used to, and there's really not much to do about it right now.", "speaker": "sys", "strategy": "Information"}, {"text": "Thank you so much for listening me out and for wise advice. I will talk to him, tonight.", "speaker": "usr"}, {"text": "I think that's a good decision. I hope the two of you are able to come to a better understanding of where things are with your relationship.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Aw thank you! :)", "speaker": "usr"}], "seeker_question1": "No.", "seeker_question2": "No, all was fine.", "supporter_question1": "This was an excellent conversation. I enjoyed my engaged partner.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "I miss seeing my friends", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there", "speaker": "sys", "strategy": "Others"}, {"text": "Hey there", "speaker": "usr"}, {"text": "hows it going", "speaker": "usr"}, {"text": "Doing well thanks and yourself?", "speaker": "sys", "strategy": "Question"}, {"text": "Im alright, just feeling a bit under the weather", "speaker": "usr"}, {"text": "What's going on?", "speaker": "sys", "strategy": "Question"}, {"text": "Im just sad that I havent been able to see any of my friends since march", "speaker": "usr"}, {"text": "Oh I definitely know the feeling of not hanging out with friends. This has really been a bad year!", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Do you ever Zoom with your friends?", "speaker": "sys", "strategy": "Question"}, {"text": "No not really", "speaker": "usr"}, {"text": "I havent had a lot of time recently because of my studies :(", "speaker": "usr"}, {"text": "I message them once in awhile om facebook but we havent chatted much", "speaker": "usr"}, {"text": "Messaging on Facebook isn't quite as fun as hanging out in person. I use Zoom to meetup with family and friends. I had never heard of it until this pandemic hit.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah i havent heard of it either before covid", "speaker": "usr"}, {"text": "I use it sometimes for class but never for chatting with friends", "speaker": "usr"}, {"text": "I just wish we could hang out again you know?", "speaker": "usr"}, {"text": "I most certainly do know! I just think to myself daily that this vaccine is going to get things back to normal. Hang on, we're almost there. In the meantime I suggest Zoom. It really does make things somewhat less isolating.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank goodness the vaccine is being developed", "speaker": "usr"}, {"text": "We're almost there!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah i guess ill give zoom a try", "speaker": "usr"}, {"text": "do you and your friends do anything on zoom or just chat?", "speaker": "usr"}, {"text": "And if you have an iphone facetime some folks. Zoom and Facetime are my friends now. lol I almost daily at least Facetime my best friend. Especially in the evenings.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah I think ill try that", "speaker": "usr"}, {"text": "Chatting with my friends and seeing them (online) will hopefully make me feel better", "speaker": "usr"}, {"text": "thanks :)", "speaker": "usr"}, {"text": "I would try it. Also Meetup is doing virtual meetings.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You're welcome! We have to look out for one another!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Ill give them a shot :)", "speaker": "usr"}, {"text": "thanks for your time", "speaker": "usr"}, {"text": "have a good day", "speaker": "usr"}, {"text": "Sounds good! You're more than welcome. You do the same", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "Partner was comforting", "seeker_question2": "Other than the loud sound, the task and website is great!", "supporter_question1": "I enjoyed helping the person", "supporter_question2": "Nothing"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "fight with the partner", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hi, how are you? what would you like to talk about today?", "speaker": "sys", "strategy": "Others"}, {"text": "hi how are you", "speaker": "usr"}, {"text": "I'm fine.", "speaker": "sys", "strategy": "Others"}, {"text": "i am facing a lot of depressino in my life", "speaker": "usr"}, {"text": "Ok. That sounds challenging. What do you think might be causing that?", "speaker": "sys", "strategy": "Question"}, {"text": "my husband is a very sadistic and abusive person who finds fault in everything i do", "speaker": "usr"}, {"text": "I'm sorry to hear that. How long have you been married?", "speaker": "sys", "strategy": "Others"}, {"text": "Iam married for 5 yaers..and Iam not happy even a day", "speaker": "usr"}, {"text": "I'm sorry to hear that you are unhappy. What sorts of things does your husband say and do?", "speaker": "sys", "strategy": "Question"}, {"text": "He is not very responsible at home and doesn't even bother to do his job sincerely..", "speaker": "usr"}, {"text": "You have more responsibility at home. You would like him to help you more at home. What kinds of things would you like him to do?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "He is kind of sexually and physically abusing me for everything I do..and say..I want him to be a good husband and father to my kids..", "speaker": "usr"}, {"text": "This is a serious matter. Have you spoken to anyone in the local government about this?", "speaker": "sys", "strategy": "Question"}, {"text": "No Iam very scared to get out of this relationship thinking about my kids..", "speaker": "usr"}, {"text": "You need to be strong for the sake of your children. How old are they?", "speaker": "sys", "strategy": "Information"}, {"text": "can you tell me how to reach out to the government", "speaker": "usr"}, {"text": "There should be a website for the local gov't in your city. Also: there are NGOs that help people in abusive relationships. They can provide counseling and more.", "speaker": "sys", "strategy": "Information"}, {"text": "okay i will try to find them..also is there any peer support groups that you can suggest me", "speaker": "usr"}, {"text": "I would contact a local hospital. They might have a list of NGOs that manage support groups.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "sure.. i will try to find for help. anything that i should consider", "speaker": "usr"}, {"text": "People want others to change, but usually that is too much to hope for. Important steps have to be taken by you first. The first step is to talk to someone and get perspective on your situation and learn what options you have.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes i understand.. thanks for the help today", "speaker": "usr"}, {"text": "bye..", "speaker": "usr"}, {"text": "My pleasure. I'm glad I was able to help you.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "The software should better recognize when the conversation is long enough.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have finals coming up soon and I also have a lot of other stuff going on in my life and I am very stressed.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "Hello! how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am pretty anxious lately. I have a lot of stuff going on.", "speaker": "usr"}, {"text": "It looks like you have a lot to do. Correct me if I am wrong.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "You would be correct. I have Spring Break coming up and then right after that I have to start getting ready for my finals. I am in my last year of college and I am feeling the pressure of having to become a real adult.", "speaker": "usr"}, {"text": "I can understand you very. well. It happen with all of us in such situation. Last year of the college really give lot of pressure.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "College in general has been a struggle. I have to work a full time job at the same time I am going to school full time because my family couldn't afford to help me.", "speaker": "usr"}, {"text": "I am pretty sure you will do great in you exam and I can see that in your worries. You are not alone in this situation as colleges are so expensive so it's hard for parents to pay for it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yea, I hope your right. I just have a hard time coming up with a plan to study and work and still have time for a regular life.", "speaker": "usr"}, {"text": "When I was in college, I went throgh the same phase as you are facing. Even my parent couldn't afford my college expense. Yes, just concentrate on your study.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It helps to know that other people have had similar experiences to mine. It makes me feel less alone.", "speaker": "usr"}, {"text": "You are not alone. It is a phase of life. all have to go through it. Just stay focused and calm and motivated.", "speaker": "sys", "strategy": "Others"}, {"text": "Yea, maybe going on spring break will help to get my mind off all the work I have to do when I get back.", "speaker": "usr"}, {"text": "Enjoy your spring break and come up with freshness. I am pretty sure you will do very well.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. I will. Do you have any suggestions on how I can plan for how to study once I get back? Should I see a doctor to get some medicine for my anxiety?", "speaker": "usr"}, {"text": "The best way to plan your study is to set the target for a particular day that you have to complete it. Once you achieve it, you will be motivated and it will help you to do more work. you can take doctors opinion if it's required. you can take few breaks to relax youself in middle.", "speaker": "sys", "strategy": "Others"}, {"text": "That's good advice. Thank you. I will try to put some of this to good use.", "speaker": "usr"}, {"text": "My best wishes are there with you. May God give all success that you wished for.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you so much for your insight. I will be praying for a good outcome.", "speaker": "usr"}, {"text": "you will get it for sure! is there anything else I can help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "I think you have eased my mind a little. I feel better. Thanks.", "speaker": "usr"}, {"text": "Have a wonderful evening.", "speaker": "usr"}, {"text": "All my pleasure! Wonderful evening to you too", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "It was pretty slow. It took my partner a long time to respond to each entry.", "seeker_question2": "It was nice to get someone else's take on my issues.", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "For the past couple years, I've been dealing with depression. I'm lonely, sad, scared and worried. I feel like there's no reason to live.", "survey_score": {"seeker": {"initial_emotion_intensity": "3"}, "supporter": {}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Anyone there?", "speaker": "usr"}, {"text": "Hello there. How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Oh hello. I'm doing okay.", "speaker": "usr"}, {"text": "How are you?", "speaker": "usr"}, {"text": "I am well thanks, what can I help you with today?", "speaker": "sys", "strategy": "Question"}, {"text": "I came here because I am feeling quite hopeless. Life seems bleak. I feel as though there is nothing to live for and I will never be happy", "speaker": "usr"}, {"text": "I am so sorry to hear that. I understand, things can be tough sometimes.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I don't know how to be happy", "speaker": "usr"}, {"text": "What do I do", "speaker": "usr"}, {"text": "Ok", "speaker": "usr"}, {"text": "Have you reached out to people who may be feeling the same? I know that has helped me when I have felt down. It is not easy, I know, but sometimes taking a small step can make all the difference", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I don't like to bother people who are feeling the same way. I don't want to be a burden on them", "speaker": "usr"}, {"text": "I understand. Do you want to tell me more about what has been on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "Sure. Everyday feels pointless. I wake up, do nothing, go back to sleep. Even when I do things it still feels pointless. I feel like life is meaningless and I would be better off dead.", "speaker": "usr"}, {"text": "I want to be happy, but I feel like I can never be happy. If I can never be happy, then what's the point of being alive?", "speaker": "usr"}, {"text": "I really do understand. It is very strong and brave of you to speak up. I have suffered depression myself in the past and one thing that truly helped was going to see my doctor and talking it though with him. He suggested medication and after some trial and error I found one that worked. You must be so strong to have dealt with the way you are feeling for so long. Please know there is help out there. I know from experience. You are a person of worth.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Oh my gosh you are an amazing person", "speaker": "usr"}, {"text": "Thank you", "speaker": "usr"}, {"text": "That is very kind of you to say.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I was genuinely worried about the person I spoke to", "supporter_question2": "I am not sure why the conversation ended. I think the other person left. I had hoped to get a confirmation from them that they would see their doctor."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "my partner broke up with me. i have no idea how am going to handle it.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi! How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "i don't want to lie. am not good for sure.", "speaker": "usr"}, {"text": "my boyfriend broke up with me.", "speaker": "usr"}, {"text": "how could he do this to me?", "speaker": "usr"}, {"text": "I'm sorry to hear this. When did your boyfriend break up with you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "last week. we were like a lovey - dovey couple. it hurts", "speaker": "usr"}, {"text": "Breakups always hurt. They can be very painful, how long were you together?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "almost for 2 years. this is sad right?", "speaker": "usr"}, {"text": "It's very sad and your emotions will take a toll, but you have to set some goals so you don't fall into a funk. Do you have a good support system?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Did he give a reason for the breakup?", "speaker": "sys", "strategy": "Question"}, {"text": "no. he didn't told me anything. avoiding me all the time. i don't have a support system either.", "speaker": "usr"}, {"text": "Are you telling me he just said \"I am breaking up with you\" then never said why and left?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "he thinks everything is casual . we were happy. he is behaving like this all of a sudden. what should i think then ?", "speaker": "usr"}, {"text": "I think he doesn't know what he wants and thinks the grass is greener on the other side of the fence. It is disrespectful to you. And hurtful. You say you have no support, don't you have friends? Family?", "speaker": "sys", "strategy": "Question"}, {"text": "i don't have a family. i am living alone in a city where am working. i have not met anyone because of the pandemic.", "speaker": "usr"}, {"text": "I think you might want to join an online support group then. Do you have any goals or aspirations that you are working on apart from your relationship? Because it will be painful to move forward, but if you have some goals, that can help you from falling into a slump.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i think i should set some goals and engage in daily activities like meditation and yoga. i am thinking about contacting a medical assistance too. i can't overcome it by myself.", "speaker": "usr"}, {"text": "i am really grateful for your support and kind words.", "speaker": "usr"}, {"text": "i feel somewhat positive. i was in need of someone like this.", "speaker": "usr"}, {"text": "You are welcome. I am happily married now, but I had my fair share of breakups. They hurt my self esteem. I had to work hard to not let that happen. And do my best to grieve, but not get stuck there.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "If a man did not want to be with me, I took it hard as rejection, but in the long run, if he does not want to be with me, I don't want to be with him, but that takes time, and you need friends to encourage you.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "you really are a strong person.", "speaker": "usr"}, {"text": "yes. if i follow him, i will be the one to get hurt. its time for me to accept the reality.", "speaker": "usr"}, {"text": "Thank you. I'm older, been through a LOT of hard knocks. You will be stronger too, right now you are hurting, in time you will see more clearly.", "speaker": "sys", "strategy": "Others"}, {"text": "hoping the same. i should be strong and take this as an experience to learn.", "speaker": "usr"}, {"text": "He hasn't told you why, so the problem lies in him, not you. So do your best not to be hard on yourself. It is a shock to you now, but he never even communicated this with you over time, and he should have. that's what you want in a partner.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "If a relationship has problems, you want someone to talk about he problems and work on them and grow as two people. He chose to walk away, that's immature and not what you want in a relationship. That is actually abusive.", "speaker": "sys", "strategy": "Information"}, {"text": "yes. its better to be alone than with a partner who didn't understand us. really you are awesome mam ! there is a lot to learn from you !", "speaker": "usr"}, {"text": "i feel like you can clearly see through my mind.", "speaker": "usr"}, {"text": "Thank you! You are so very kind! And you are very sweet too, willing to hear the truth! That is an admirable quality! You deserve a partner willing to work on problems, not a quitter.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do take care of yourself! Find some friends, work hard at that, call old friends too. Just to say hi, call an old aunt or uncle and check in. Find community. That will help you.", "speaker": "sys", "strategy": "Others"}, {"text": "i should take a break from this relationship issues and try to enjoy myself and heal from this.", "speaker": "usr"}, {"text": "you are kind too mam !. your partner is really lucky to have you.", "speaker": "usr"}, {"text": "sure mam. i will really try hard.", "speaker": "usr"}, {"text": "Yes! Don't hop into another relationship for a long time, months, even a year. Find out who you are. Be the woman you want to be. I prayed for my husband for a long time. God is good! :D I had a lot of bad ones before him!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "we all learn from our experiences. yes. i want to be emotionally independent. i should take a break and travel after this pandemic. hope you will be happy as well.", "speaker": "usr"}, {"text": "Thank you so much!", "speaker": "sys", "strategy": "Others"}, {"text": "i should be one thanking you mam!. take care.good night and have a deep sleep.", "speaker": "usr"}], "seeker_question1": "none", "seeker_question2": "none", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "My job just laid off 10% of the workforce and I'm afraid I'm next.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "2", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, is someone there?", "speaker": "usr"}, {"text": "I need some help. I'm feeling really bad.", "speaker": "usr"}, {"text": "What's the problem?", "speaker": "sys", "strategy": "Question"}, {"text": "My company just laid off 10% of the workforce and furloughed another 10%. I'm worried I'm going to be in the next round.", "speaker": "usr"}, {"text": "Why do you think you are the next round? Do you know how did they choose them?", "speaker": "sys", "strategy": "Question"}, {"text": "Just based on their tenure and job experience. I'm around the same level.", "speaker": "usr"}, {"text": "I know, this year was stressful for everyone in our planet, so you are not alone", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What's the worst scenario do you think will happen?", "speaker": "sys", "strategy": "Question"}, {"text": "I know, but I am the only one in the family making money and we need this job. My wife was laid off earlier this year.", "speaker": "usr"}, {"text": "If I'm laid off, we can't afford our home. We are already dipping into savings because my wife lost her job.", "speaker": "usr"}, {"text": "Did you try searching for new jobs?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I tried and had a couple of interviews but the response was pretty much \"you're too experienced\" or \"we have cheaper applicants than you\". Obviously not that direct but reading between the lines you know?", "speaker": "usr"}, {"text": "Hmmmm, First of all stop being panicked, You still have your job", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I guess so. I can't help feeling a sense of dread though like I'm next.", "speaker": "usr"}, {"text": "The good thing is you anticipate losing your job, so you have the advantage here", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "How so?", "speaker": "usr"}, {"text": "You can prepare yourself for that! yes, as simple as this", "speaker": "sys", "strategy": "Information"}, {"text": "Search for new jobs, get help from your wife and friends", "speaker": "sys", "strategy": "Information"}, {"text": "What kind of help?", "speaker": "usr"}, {"text": "Search locally and online, If you try enough you will see the results soon", "speaker": "sys", "strategy": "Information"}, {"text": "I've been searching for the past month. It's just been so hard trying to break through to an interview.", "speaker": "usr"}, {"text": "Help in searching for jobs and supporting you emotionally", "speaker": "sys", "strategy": "Others"}, {"text": "It's been frustrating. I've sent out 50 resumes and got 3 interviews.", "speaker": "usr"}, {"text": "Let me be straight ok? you somehow don't have any other options but searching", "speaker": "sys", "strategy": "Information"}, {"text": "You can do it! who knows! maybe you will get a better job", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have any tips? It just seems I can't find a thng", "speaker": "usr"}, {"text": "thing", "speaker": "usr"}, {"text": "Look at this situation as an opportunity, you still have your job and you can search for even a better job", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, that's what I've been trying to do. I just can't find anything.", "speaker": "usr"}, {"text": "Or get my foot in the door anywhere", "speaker": "usr"}, {"text": "Don't get disappointed, put effort, seek new methods for searching, research online", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you know any new methods for searching?", "speaker": "usr"}, {"text": "Ask around locally, maybe there is an organization locally for support in this pandemic situation", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah that's been a problem. With cuts in the budget my local resource center is closed down.", "speaker": "usr"}, {"text": "Anyway I know you tried your best. Thanks for listening.", "speaker": "usr"}, {"text": "I hope I could help a little", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "It is a very long task and for a total of $1.50 for 25 minutes of work, it is a bit underpaying.", "seeker_question2": "I am not really getting any concrete tips or help.", "supporter_question1": "I think I couldn't help him enough, I'm not satisfied with my help", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "For the last few weeks everything is an effort. I just can't get motivated. Why clean the house it will just get messed up again and no one else cares. I feel bad for my dog I don't even take him for walks anymore. Things that usually cheer me up or make me happy just seem pointless. No matter how hard I try I get nowhere. I just want to sleep until these feelings go away if they ever do", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi I am not sure what to say here. I am not doing very well at all. I am feel sad and hopeless all the time, nothing is any fun, nothing makes me feel that I am doing anything good for anyone.", "speaker": "usr"}, {"text": "I am truly sorry you are feeling this way. Those feelings can be overwhelming. Have you tried talking to a professional about this?", "speaker": "sys", "strategy": "Information"}, {"text": "I don't have any money to pay someone, my boyfriend tells me to quit having a pity party no one is coming to it and to just get over it. His comments and suggestions have not been helpful. My friends have tried to cheer me up but I can tell they are getting frustrated with me and I try to avoid them now.", "speaker": "usr"}, {"text": "There are many therapists out there that work on a sliding scale based on your income. Some even offer free sessions. I would look into that for your local area. It also does not seem like your boyfriend is taking the issue seriously.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I will tell you from experience, ignoring the issue is not going to help.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I don't mean to put obstacles in the way of your help but I live 25 miles from town and there is no public transportation here and I don't have a car. You have felt like this before? How long did it last? What did you do to get better?", "speaker": "usr"}, {"text": "It lasts until you deal with it. I talked to someone to help me understand why an dhow i was feeling this way. Dont worry about putting obstacles for me heh im here to help you.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "One good thing covid has done for us is create a surge of telemedicine. I know my therapist along with many others are doing it this way now. It may not be as great as being in person but it helps having that ear to listen to you.", "speaker": "sys", "strategy": "Information"}, {"text": "I think I feel this way because I feel so stuck. I make a little money working remotely but not enough to make any big changes and the things I do don't ever last like the house is only clean for moments.", "speaker": "usr"}, {"text": "You are right, one of my friends who has asthma started getting her meds through an online doctor and I am sure therapists are on line also, she said her doctor is even reasonable and less than her normal office visit that is something I can look into.", "speaker": "usr"}, {"text": "I can relate to that, spend 8 hours cleaning the place up for my 10 year old to tear it all down in 10 minutes. Jobs are a whole other can of worms as well. May i suggest though that, even though big goals are great to strive for, you set a bunch of smaller goals to complete?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "What would be an example of a smaller goal? Enjoy your son my kids are grown and gone and it happens faster than you think.", "speaker": "usr"}, {"text": "Yea just last year they were a baby in my eyes ha. Maybe just even something as apply to 2 new jobs this week. Clean the kitchen on monday. Simple things.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I don't really have big goals because they all seem too impossible to be realistic.", "speaker": "usr"}, {"text": "Your small goals seem big to me. I can barely drag myself to the kitchen must let get motivated enough to clean it.", "speaker": "usr"}, {"text": "How about starting with just doing the dishes, or wiping down the counter?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That would be a simple goal, I could try for that, I think maybe I should make my first goal to find an online therapist with a sliding fee scale. Do you know if there are any kind of directories for online therapists?", "speaker": "usr"}, {"text": "How long did it take for you to start to feel better after you started to get help?", "speaker": "usr"}, {"text": "Yes i think that would be a great first step. I would try a google search like \"Therapists (My Area) Sliding Scale\"", "speaker": "sys", "strategy": "Information"}, {"text": "As for feeling better its different for everyone. I think it even took a couple months to recognize myself as worthy. Once you start feeling better about yourself it kind of snowballs in a good way.", "speaker": "sys", "strategy": "Information"}, {"text": "Thank you things don't seem quite as hopeless now and I don't feel so alone and misunderstood. You have a nice day and I am going to go do that search now.", "speaker": "usr"}, {"text": "Great! I hope for the best for you!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "This task took 1/2 the time my last one did which is good.", "seeker_question2": "It seems to work smoothly and hooks people up quickly.", "supporter_question1": "no went great", "supporter_question2": "none"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I am afraid that I will be out of work after the Christmas vacation. I work for a small company and they were counting on the new stimulus funding.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "3", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello.", "speaker": "usr"}, {"text": "I am so worried about losing my job.", "speaker": "usr"}, {"text": "Hello! How are you today?", "speaker": "sys", "strategy": "Information"}, {"text": "You are feeling anxious about the future?", "speaker": "sys", "strategy": "Question"}, {"text": "I am doing so-so. I just found out that my company was going to be using the new round of the paycheck protection from the stimulus to pay us. Now that didn't get afford and I think we will be laid off on Monday.", "speaker": "usr"}, {"text": "Ok. You are making some assumptions on information you have about your company. Remember that you may not know the whole story.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I, too, have made assumptions that affection my outlook and caused anxiety.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "My assumptions were often wrong.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Well they sent out a email letting us know of the situation. SO I am also sure it is going to happen. I'm not sure how to let my family know.", "speaker": "usr"}, {"text": "Ok. Have you thought about a plan? When you tell your family, it may help to state your planned actions. This may help with feelings of uncertainty, both theirs and yours.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "When I have been in a similar situation, I started reaching out to my network of friends and coworkers before I was let go.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yea I just hate to do it today or tomorrow with it being Christmas. We do have a saving so that is good. But it will only last about 2 months.", "speaker": "usr"}, {"text": "I know. This is the worst time of year for this news. Surprisingly, it happens very often.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Having 2 months of savings is FANTASTIC! More than most people.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yea. We have been saving snice the start of Covid. I knew this day would come it just hard at this time.", "speaker": "usr"}, {"text": "Do you anticipate any roadblocks to finding new employment in your industry?", "speaker": "sys", "strategy": "Question"}, {"text": "I understand your feelings. The holidays are a joyous time. No place for uncertainty.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "In my area yes. I can find some in bigger cities but I don't want to move.", "speaker": "usr"}, {"text": "Yes Christmas is my families favorite time for sure.", "speaker": "usr"}, {"text": "Do you think that outlining a plan of action, and sharing that with your family will help turn this around a bit? Perhaps, think about as looking forward to a better opportunity in your future?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I am thinking on Sunday would be good and maybe by gods help we will have a stimulus deal.", "speaker": "usr"}, {"text": "The stimulus has helped a lot of people get through this tough time. Sounds like you will feel much more secure knowing that you will have some income, and not have to use your savings that you worked so hard for.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes and that will allow me to keep working as well. Which I want to do. I love my job.", "speaker": "usr"}, {"text": "It's a wonderful thing to love your job. I love mine, as well, and would feel bad if it were put at risk.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks I'm so glad I was able to chat with you. I feel so much better already.", "speaker": "usr"}, {"text": "Your hard work and savings will get you through, no matter what happens or the gods decree. You have demonstrated that you can take care of yourself and your family.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. So much for your help and kind words. You saved my Christmas spirt.", "speaker": "usr"}, {"text": "I can say that many friends of mine have found new jobs, most have left their old ones willingly for new opportunities. There are out there.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I may start looking on Monday to see what's out there", "speaker": "usr"}, {"text": "Have a Merry Christmas!!", "speaker": "usr"}, {"text": "Consider making your plan of action, regardless of what happens with the stimulus. THis is an unprecedented time. There may be ways to...use it to your advantage.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You, too. Thank you, and take care :-)", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you.", "speaker": "usr"}], "seeker_question1": "It was really easy to use.", "seeker_question2": "It would be nice if there was a way to send emojis. It would be nice if there was a way to send emojis.", "supporter_question1": "It felt very natural. I enjoyed it.", "supporter_question2": "Regarding \"Select the strategy used in your message:\", I didn't pick up on the process there at first."} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "My current position will be eliminated within 6 months. I am very anxious and concerned that I will likely not find another position at mu current salary level.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi. I'm a little stressed out at the moment over losing my job in the coming months.", "speaker": "usr"}, {"text": "I'm sorry to hear about that! I can totally understand why you'd be stressed.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Is it for certain that you will lose your job?", "speaker": "sys", "strategy": "Question"}, {"text": "The company I work for is winding down. i'm on the old side to be looking for a job and i'm likely going to have to accept a lower salary, a longer commute and a heavier workload. In other words, I have a job I love, close to where I live that is very manageable. I can't sleep and I'm insanely anxious all of the time.", "speaker": "usr"}, {"text": "I can feel your anxiety, and I completely understand why you're feeling that way, but you don't know for sure that will be true. Have you started looking for a new job already?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I started looking for a job last week. I had a transition meeting today to pass on the little bit of my work that will be left to another person. I have 2 children; one who just started college this fall and another who is a junior in high school. my elderly mother lives with me also so I can't sell my house any time soon and move into something smaller and cheaper. I feel really trapped at the moment.", "speaker": "usr"}, {"text": "It definitely sounds like you're being overwhelmed with a lot of responsibilities along with your job loss. It's definitely a lot of things to deal with all at once, but it would help to break things down so they're more manageable. Do you have anyone close by who can help you out?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i have friends and family close by. i don't like to burden people with my problems. I know i also don't adjust well to change and that doesn't help.", "speaker": "usr"}, {"text": "breaking issues down into groups is helpful and may take away some of the enormity of everything.", "speaker": "usr"}, {"text": "I understand completely. I used to bottle things up too, but I've learned that the people who love you won't think you're a burden if you ask for help or just to have someone blow off some steam.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Changes are definitely scary, but they can also be a great opportunity to do something different. Is there anything you want to try doing?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I've always been reluctant to ask for help or favors because i keep thinking there will always be a time down the road where i will need something more. it's helpful to have someone remind me that change isn't always a bad thing. thank you.", "speaker": "usr"}, {"text": "I'll talk to some friends to see if anyone has some good budget cutting tricks. I'll continue to look for a job and i'll try to calm down a little for now.", "speaker": "usr"}, {"text": "It sounds like you're very self-aware and I think your friends and family will be very willing to lend a hand.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i am aware of many things including how truly fortunate i am to have my family, friends and health. I really appreciate your kind words and calming suggestions.", "speaker": "usr"}, {"text": "thank you again.", "speaker": "usr"}, {"text": "Yes, your family, friends, and health are all really important! I hope you stay safe!", "speaker": "sys", "strategy": "Others"}, {"text": "You too.", "speaker": "usr"}, {"text": "I hope you get to enjoy the coming holidays with your family and friends!", "speaker": "sys", "strategy": "Others"}, {"text": "and you as well.", "speaker": "usr"}, {"text": "You're welcome! Have a great day.", "speaker": "sys", "strategy": "Others"}, {"text": "Have a great day too!", "speaker": "usr"}, {"text": "I hope I was able to help.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "you did.", "speaker": "usr"}], "seeker_question1": "it made me confront my stress", "seeker_question2": "no", "supporter_question1": "it took a while", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I do not like my boss, she is hateful.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello How r u", "speaker": "sys", "strategy": "Question"}, {"text": "Hello", "speaker": "usr"}, {"text": "I'm a bit stressed actually", "speaker": "usr"}, {"text": "Tell me more please", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "What is causing the down trodden", "speaker": "sys", "strategy": "Question"}, {"text": "I don't like my job. My boss gave me the impression that she was a decent lady when I interviewed and was hired on, but now I know she is pretty awful. It makes me dread going to work.", "speaker": "usr"}, {"text": "May I ask if you r male or female", "speaker": "sys", "strategy": "Others"}, {"text": "I'm female", "speaker": "usr"}, {"text": "What type work are u invloved with", "speaker": "sys", "strategy": "Question"}, {"text": "I'm a special education teacher and I'm talking about my principal", "speaker": "usr"}, {"text": "Special Ed is a very important position I commend u", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Is the principal a strict person", "speaker": "sys", "strategy": "Question"}, {"text": "Thank you, it's especially hard having to do remote teaching.", "speaker": "usr"}, {"text": "Is she mean towards everyone", "speaker": "sys", "strategy": "Question"}, {"text": "No, it's not that she is strict. She is disrespectful and a bit of a narcissist", "speaker": "usr"}, {"text": "So u are working from home because of the COVID", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Is she aware that you are a special ed teacher and not a normal teacher", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, working from home but that doesn't make it less stressful to work. I have to attend zoom meetings with her several times per week and she can pop into any of my classes randomly", "speaker": "usr"}, {"text": "She does know that but we had a negative interaction once and she's been horrible ever since", "speaker": "usr"}, {"text": "Seems like she is domineering . Tries to disrupt the class environment", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes! She is quick to divert blame away from herself and is not a good supporter of most teachers, except the ones she favors", "speaker": "usr"}, {"text": "So there a personality issue between her and you. She won't let the issue go", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "And you r not one of her favorites i guess", "speaker": "sys", "strategy": "Others"}, {"text": "How long have you been there", "speaker": "sys", "strategy": "Question"}, {"text": "No, she is pretty petty about it. It was actually easier to deal with when we were in school because I could avoid her. But now we have mandatory meetings... I am definitely not one of her favorites", "speaker": "usr"}, {"text": "1 1/2 years and normally I would change schools but the pandemic has made that harder", "speaker": "usr"}, {"text": "Is there anyone above her you could talk with", "speaker": "sys", "strategy": "Question"}, {"text": "There's no way I would do that... it would make things even worse for me", "speaker": "usr"}, {"text": "Have you checked with other schools and maybe submitted your resume online to ones that are far away as well", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know with the virus it is hard", "speaker": "sys", "strategy": "Information"}, {"text": "Who do u know that u can talk with", "speaker": "sys", "strategy": "Question"}, {"text": "I have looked at other schools but it's hard to try and get a new position in my area.", "speaker": "usr"}, {"text": "I have a close co-worker who feels the same way I do about her.", "speaker": "usr"}, {"text": "How many teachers are at your school", "speaker": "sys", "strategy": "Question"}, {"text": "We text one another during our zoom meetings which does take some anxiety off of me", "speaker": "usr"}, {"text": "there are 60", "speaker": "usr"}, {"text": "So is there a circle of teachers that you can chat with besides your co-worker", "speaker": "sys", "strategy": "Others"}, {"text": "Or is there a group who would snitch on you", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "On some levels, but she is really the only one I trust", "speaker": "usr"}, {"text": "What would it take for you to talk with the principal to work things out", "speaker": "sys", "strategy": "Question"}, {"text": "Being a different person. I'm hoping the vaccine will bring the pandemic to an end and I can move on to another school", "speaker": "usr"}, {"text": "how many schools are in your district", "speaker": "sys", "strategy": "Question"}, {"text": "Thanks for your advice. I think I should vent more it does help, even with a stranger.", "speaker": "usr"}, {"text": "Do u anticipate schools reopening soon", "speaker": "sys", "strategy": "Others"}, {"text": "U r welcome. I hoped it helped to release stress.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks!", "speaker": "usr"}, {"text": "U sound like a wonderful person. Don't let her get to you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Be Blessed", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "maybe let people know it might be a minute or so between responses so people are more patient", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "fear", "problem_type": "breakup with partner", "situation": "My partner left me for another woman and I simply can't get over it", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, I really need someone to talk to right now.", "speaker": "usr"}, {"text": "Hi there! I am here to chat :) What is on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi there! I am here to chat :) What is on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "My partner ran off with another woman and I simply cannot get over it. Why did he do this to me?", "speaker": "usr"}, {"text": "I'm so sorry to hear that, that is really rough. He sounds like a real jerk if you ask me!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I know he could be at times and he did have a roving eye but I loved him and I miss him a huge amount, despite everything.", "speaker": "usr"}, {"text": "I get that, it's hard to understand why the people close to us do bad things.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think the biggest problem is that I keep wondering what his new girlfriend is like and if she is prettier or cleverer than me. I do not know what I did wrong.", "speaker": "usr"}, {"text": "You did nothing wrong. It's something wrong with him, if he did this to you, he'll probably do it again to her. Do you really want to be with someone that disregards your well being like that?", "speaker": "sys", "strategy": "Others"}, {"text": "That is a very sensible way to look at things .. I do rationally realise that. Irrationally I just want him to come back to me and say that he made a mistake, though!", "speaker": "usr"}, {"text": "I understand, it's easy to get sucked back into the nostalgic good memories of when things were at their best", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's exactly it! I keep thinking of all the good times we had together and the things that we did before her met Her. I just want those times to come around again even though I know they should not.", "speaker": "usr"}, {"text": "It really sucks, doesn't it? And it's not a walk in the park to get over someone when you've been so close to them. Breakups are kind of like a bad cut. They really hurt for a bit, but then a scar eventually forms over it and you start to forget about it.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you - you are really helping me to understand how I am feeling. I think that perhaps the scar never goes away but yes, hopefully it will not hurt anymore one day", "speaker": "usr"}, {"text": "Do you have a group of friends, or activities to keep you busy while you're going through this? It helps to keep your mind distracted :)", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "And you are so welcome! I've been through my share of breakups too, it's never fun!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I do have some good friends but we also had some mutual friends who have been a bit distant with me since the break up. I guess that I really don't need them though, huh?", "speaker": "usr"}, {"text": "Friends come and they go, it doesn't have to be a game of choosing sides. Keep in touch with those that keep in touch with you. Or maybe reach out to some other friends you haven't connected with in awhile.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is good advice too. Or maybe I could do something to help me make new friends? Do you have any suggestions?", "speaker": "usr"}, {"text": "Totally! It helps to get into group activities, like hiking to going to the gym, or a book club.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I do love to read - I think that I will totally look into joining a book club. I would really like to meet new people, not to date specifically but just to be friends.", "speaker": "usr"}, {"text": "Thank you so very much for having talked to me - I do feel a good deal more positive now. I know that there is a long way to go but I think that I can see the light now.", "speaker": "usr"}, {"text": "You are welcome! I hope you feel better and have a great night!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "you too!", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I always love doing these :)", "supporter_question2": "Nope!"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "My three years relationship ended last week , he betrayed me he had another affair , we discussed and break up . He misused my credit card he took my all money. he spreading fake news about me in social media.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hai! how are doing?", "speaker": "usr"}, {"text": "Could help me to come out from the depression? really?", "speaker": "usr"}, {"text": "Hello! I'm doing well. How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'll try to help in any way that I can. What seems to be troubling you?", "speaker": "sys", "strategy": "Question"}, {"text": "I break up with my boy friend , he use my credit card took all my mmoney", "speaker": "usr"}, {"text": "Oh, dear. I'm so sorry to hear that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Spreading picture of mine in social media", "speaker": "usr"}, {"text": "Did you get your credit cards canceled once you found out what he had done?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah I did that but we had relationship of three years , we shared everything with each other. but he cheats me", "speaker": "usr"}, {"text": "It sounds like the two of you had problems for awhile before the breakup.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "He is threatening me he would post the nude picture of mine in social media.", "speaker": "usr"}, {"text": "If he makes that threat again, you might wish to inform him that \"revenge porn\" is a crime these days. If he knows that you might to go to the authorities, that might get him to leave you alone.", "speaker": "sys", "strategy": "Information"}, {"text": "thank you very for your care and concern , sure I will reply him as you said.", "speaker": "usr"}, {"text": "You seem like a very nice person. And his behavior is very toxic, to say the least. I know that things are hard right now, but things will get better. And you deserve to be with someone who will treat you with kindness and respect.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I lost my all saving and now I am jobless both make me mentally disturbed , I feel life meaningless and don't want to live in this world.", "speaker": "usr"}, {"text": "Try not to lose hope. It's hard out there, particularly with what the pandemic has done to the economy. But from what I've read today, more stimulus from the government is on the way, so that should help some.", "speaker": "sys", "strategy": "Information"}, {"text": "Do you have anyone that you can talk to about what you're going through?", "speaker": "sys", "strategy": "Question"}, {"text": "He had an affair but he spreading is fake news about me that I cheated him. I ashamed about myself and I can't able to mingle with my friends and family.", "speaker": "usr"}, {"text": "Don't let him make you feel ashamed. You've done nothing to warrant such a feeling. Maybe you should find someone outside of your social group to speak to.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I can't able to face the all consequence all together, I need peace , where I could find?", "speaker": "usr"}, {"text": "There are places you can go to speak to people. Charitable organizations, clergy if you are religious, and call centers. Perhaps you could find one of those organizations locally to help you through this. Also, since they would be local, they might have more information about legal remedies you could pursue. Some of your ex's behavior sounds criminal...", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "People like you and your words touched my soul , thank you very much for your support and advice.", "speaker": "usr"}, {"text": "I glad I could be of some help. Just remember, you are a good and worthwhile person. You will come through this. I believe in you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes I feel I am positively boosted up , thanks a lot for the kindness.", "speaker": "usr"}, {"text": "You are welcome. I hope you have a pleasant day, and many more going forward.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "The task is very clear and vivid.", "seeker_question2": "I did not face any technical difficulty during the survey.", "supporter_question1": "I feel really positive about this. I feel like I was actually able to help someone.", "supporter_question2": "Sometimes when I went to select the strategy, the pop-up definition got in the way and made it difficult to select the one that I wanted."} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "JUST LOST A FRIEND , A VERY CLOSE TIGHT FRIEND THAT WAS ALWAYS THERE FOR ME", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hello! How can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'M PASSING THROUGH DEPRESSION", "speaker": "usr"}, {"text": "That sounds really rough. When did this begin?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "TODAY", "speaker": "usr"}, {"text": "I LOST A VERY DEAR FRIEND", "speaker": "usr"}, {"text": "I am so sorry to hear this! Losing a close friend can be very difficult.Communicating your feelings is a step in the right direction to cope with your emotions.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i dont know how i can get over ,its heart breaking since i heard about the sad news of his demise", "speaker": "usr"}, {"text": "have been taking Alcohol since to wipe away the emotion but its seems its getting more complicated", "speaker": "usr"}, {"text": "I can tell you are very sad about this situation and understandably so. It seems as if alcohol is your coping mechanism right now correct? Do you have close friends to share your emotions with?", "speaker": "sys", "strategy": "Question"}, {"text": "yes , i normally take Alcohol any time am going through any sad moment , i dont have friends near by , am the nly one at home", "speaker": "usr"}, {"text": "I see. I also am the only one in my home and frequently have no one to turn to during hard times. Have you thought about a local grief counselor?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes , i am actually thinking about that when mymind is at ease", "speaker": "usr"}, {"text": "actually i dont like disclosing my affairs or what am passing through with strangers", "speaker": "usr"}, {"text": "You have taken this step and most counselors can do virtual meetings if you would like to keep yourself anonymous. I know it would be really hard for but I have total confidence in you!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you tried any other ways besides alcohol?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "owk, thanks", "speaker": "usr"}, {"text": "not really , i havent take anything except alcohol", "speaker": "usr"}, {"text": "Journaling your feelings has also been an effective way to get the emotions out! You seem like you have a lot to share so it might be a good option for you!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yea", "speaker": "usr"}, {"text": "i will try to consult counselors", "speaker": "usr"}, {"text": "I am so glad to hear this! I know you will get through this stronger than before!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes, thanks for the concern", "speaker": "usr"}, {"text": "I hope I have helped and provided a safe place for you to share. You will get through this! Remember to take one day at a time and never be scared to ask for help!", "speaker": "sys", "strategy": "Others"}, {"text": "very well , i reall appreciate", "speaker": "usr"}, {"text": "God bless", "speaker": "usr"}, {"text": "Same to you!", "speaker": "sys", "strategy": "Others"}, {"text": "bye", "speaker": "usr"}, {"text": "Good bye!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "not at all", "seeker_question2": "fastness", "supporter_question1": "Waiting for a partner", "supporter_question2": "I waited so long for a partner the timer was running out so i had to leave to conversation before three minutes of no replies were over and was forced to use my reasons"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "SO many things I don't know where to begin, but I'm empty inside for sure.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hi! How are you this evening?", "speaker": "sys", "strategy": "Question"}, {"text": "pretty depressed all in all. I dont know how to get out of this slump", "speaker": "usr"}, {"text": "Sorry to hear that. How long have you been in a slump?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Quite a while, of course it really got worse once the pandemic hit", "speaker": "usr"}, {"text": "I am in a pretty bad marriage he is not supportive in any way. It's getting worse instead of better.", "speaker": "usr"}, {"text": "I suppose I used to be able to distract myself with the outside world and right now I cant", "speaker": "usr"}, {"text": "I can understand that. It's been hard on a lot of people. Sometimes marriages need a bit of help during tough times, have you considered a counselor?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have tried, he won't go again. We have before and it didn't really help. He argued with her", "speaker": "usr"}, {"text": "My husband and I have gone a few times and it really helped having an objective person give us a few tips. We learned a lot even in just a few short months. We set goals, achieved them and then years passed and went again.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's too bad that he won't go again. I would still go for yourself. I have gone by myself because I needed extra help. And it's hard to deal with someone who doesn't want to grow and change.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I am happy it worked for you :) I just dont see it working with us. Hes pretty stubborn. I also struggle with a severe auto immune disorder so that is always weighing on me as well", "speaker": "usr"}, {"text": "I had an auto immune disorder too, actually, the counseling helped that a lot. Emotions have a way of wreaking havoc on our bodies. And it sounds like life has been stressful for you lately.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Having a physical problem is really hard to deal with in addition to problems in marriage. Do you have any goals set?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, stress is terrible for chronic illness. I had goals to get back in check with myself, I've been worried about everyone else for so long and not really about me. The pandemic haulted a lot of that. I used to take rides and go out and enjoy nature or something simple by myself to rejuvinate but it's harder now being worried to be around people. I also have an 8 and 1 year old. While they are my world, it's taxing having littles depend on you 24/7 without a breather :)", "speaker": "usr"}, {"text": "It sounds like you have a full plate with the little one. I know a lot of people are fearful now, but rest assured, children are really resilient to disease. The CDC has not even one record of a healthy child dying. Can you still go to the park and let them run and play? I think it's healthier to be around people then to isolate. That's my personal observation. It's really taking a toll on all of us emotionally to be distant.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "little ones . . .", "speaker": "sys", "strategy": "Others"}, {"text": "For a few months I eased up and let them play at the park, but we live in MI which is having another huge spike, especially our county. Thank goodness we have a pretty large yard for them to run and play in but I also know its not the same", "speaker": "usr"}, {"text": "One thing that comes to mind about your marriage is how I continued to work on myself, and surprisingly, some of the changes I made in myself helped my husband change. For example. I realized I didn't speak respectfully to him all the time. So I changed my tone. Sometimes I didn't FEEL respectful, but I read this book explaining how men really need that. So I changed me. And you know what, he really responded well to that. Became more kind and loving. I prayed a lot and that is one thing God showed me. I read a few books on what men were like and how I could help my marriage. My husband often oblivious, but when I worked on me and doing things that men like, he actually became a better man. Hard to explain.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I would encourage you to write out some goals and things you want to change about yourself, ideas for you and your children to do. And fight the blues as hard as you can. I find that if I have a list of things I need to do, I can follow that even when I don't feel like it, and sometimes I get out of the slump.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It makes total sense. I have tried to do some research and yes work on myself as well. I have done a ton of praying. I do need to make new goals. They help me stay on track, thats for sure.", "speaker": "usr"}, {"text": "Of course now that I'm home schooling my oldest I'm tearing my hair out there as welll. lol! I always had a huge amount of respect for teachers, but wow!", "speaker": "usr"}, {"text": "It sounds like you do know good things to do, and that sometimes you need that encouragement and and support. Do you have friends maybe to check in with? Just to chat. I have been doing that myself. Just phoning people to connect. It has helped so much. Just to say hi and share my life.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Life has a way of handing us curveballs. It upsets us then we don't know what to do, we fall down and get in a slump. And I find that writing lists, making goals, calling friends, doing things differently, brainstorming solutions can help me get back on track.", "speaker": "sys", "strategy": "Others"}, {"text": "I need to do that more! When my maternal grandma passed away in 2013 I kind of fell away from just calling people up. She was my go to person to call, always. She and my grandpa raised me and its been hard to pick up a phone knowing I cannot call her. Sounds weird I know", "speaker": "usr"}, {"text": "It is NOT weird. I'm like a granma to you! hahaha I'm almost 60. We need people in our lives, older, younger, all ages. We all learn from each other. Perhaps call and aunt and check in with them. Sometimes it makes us feel better to reach out and encourage others.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I will try to do this more, for sure! Thank you for this conversation, I feel like it has helped me remember the things I can do to start working on myself again!", "speaker": "usr"}, {"text": "As for your son and homeschooling, I'm sure you are challenged but think of this as a great opportunity. Perhaps teach him to cook? Make games up that are learning games about how to care for a home, perhaps repair things, all kinds of ideas. Perhaps have him test you on things.", "speaker": "sys", "strategy": "Information"}, {"text": "Sounds like a plan for sure :) I will do this, he would really enjoy it!", "speaker": "usr"}, {"text": "I'm glad I could encourage you. You sound very intelligent and caring. Marriage is hard work, so is motherhood, but it can be rewarding and fulfilling. Sometimes we lose track of that and we need ideas to perk us up again and help us remember our goals.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "it was liberating", "seeker_question2": "none", "supporter_question1": "I liked this task, thank you.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "Have been stuck at home due to illness and am growing tired of it.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Good afternoon", "speaker": "sys", "strategy": "Others"}, {"text": "Hello", "speaker": "usr"}, {"text": "How are you today", "speaker": "sys", "strategy": "Question"}, {"text": "I am ok. Could be better", "speaker": "usr"}, {"text": "You need to chat or is there an issue I an help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "Chat would be ok", "speaker": "usr"}, {"text": "Ok. What do you want to chat about", "speaker": "sys", "strategy": "Question"}, {"text": "I am not sure", "speaker": "usr"}, {"text": "No you are uncertain about the chatting, what can we chat about", "speaker": "sys", "strategy": "Others"}, {"text": "Sometimes it helps to just talk.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I can't wait to be over this cold and leave the house", "speaker": "usr"}, {"text": "Cold as in the bug or weather", "speaker": "sys", "strategy": "Question"}, {"text": "Sick. But the weather is also cold", "speaker": "usr"}, {"text": "I am in a southern state and it is chilly.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Where about are you from", "speaker": "sys", "strategy": "Question"}, {"text": "Northeast Ohio so it tends to be cold and gross up here", "speaker": "usr"}, {"text": "I can imagine especially with the storm hitting", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am in Georgia and the air is chilly", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm definitely not prepared for the storm. It can be so hit or miss what they actually bring", "speaker": "usr"}, {"text": "Are you in the path of the storm", "speaker": "sys", "strategy": "Question"}, {"text": "At least you are away from the east coast. They are going to get hit hard.", "speaker": "sys", "strategy": "Others"}, {"text": "I am but I dont think it is supposed to be as bad by us. We are on the edge of it I think New York is supposed to get like two feet of snow", "speaker": "usr"}, {"text": "How much snow do you normally receive", "speaker": "sys", "strategy": "Question"}, {"text": "Normally when we get a storm it's only about 3-6 inches. I work further north though and it can get pretty bad sometimes", "speaker": "usr"}, {"text": "The direction shows heading towards New England and east coast. Ohio does not seem to be in the path.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Are you close to the lake", "speaker": "sys", "strategy": "Question"}, {"text": "It may have changed since I checked. They said we were going to get a bit of it. I'm about an hour from the lake but for work we have stations in Cleveland, Geneva, and Ashtabula that are on the lake and it gets crazy", "speaker": "usr"}, {"text": "The northern part is near Erie", "speaker": "sys", "strategy": "Others"}, {"text": "Yep and it gets the lake effect snow and sometimes there isn't even a storm. Just if it is windy and cold", "speaker": "usr"}, {"text": "The lake effect snow is harder than the regular snow at times,", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It can be so sudden that its hard to keep up with and the roads are a mess", "speaker": "usr"}, {"text": "I am from upstate New York and it can get nasty when it comes across the lakes", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Buffalo can get a foot of snow in an hour so can other areas east of Lake Erie", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "Seemed very random", "seeker_question2": "NA", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "Sleep Problems", "situation": "It has been hard to fall asleep at night", "survey_score": {"seeker": {"initial_emotion_intensity": "2", "empathy": "4", "relevance": "4", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "I have been having a hard time falling asleep at night.", "speaker": "usr"}, {"text": "hello how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "doing well. hope you are.", "speaker": "usr"}, {"text": "thanks I'm fine , can you explain why you can't sleep", "speaker": "sys", "strategy": "Information"}, {"text": "Not sure. I am sleepy, I lie down and then I feel wide awake thinking about the next day.", "speaker": "usr"}, {"text": "try to make yourself relax and then try to sleep. don't think about next day", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is easier said than done. I try not to think of the next day every night, but thoughts just pop in my head.", "speaker": "usr"}, {"text": "did you ever try yoga?", "speaker": "sys", "strategy": "Question"}, {"text": "I do like yoga. It helps me stay relaxed through the day but I still seem to worry once I lie don.", "speaker": "usr"}, {"text": "down", "speaker": "usr"}, {"text": "try to read something boring novel it will help you in sleep", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "before sleeping", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Should I read fiction or nonfiction", "speaker": "usr"}, {"text": "I think nonfiction", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Ok. Do you have any topics you think would be a good place to start?", "speaker": "usr"}, {"text": "because same thing happen with me and i try it help me a lot", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Ok", "speaker": "usr"}, {"text": "I will try reading. If it doesnt help, what else should I try?", "speaker": "usr"}, {"text": "which topic is boring for you chose that one", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "that's a good idea", "speaker": "usr"}, {"text": "what is another option to help me fall asleep", "speaker": "usr"}, {"text": "try to go for running out side and make yourself busy in gym", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Getting more exerices is always a good idea. Maybe it would help clear my mind.", "speaker": "usr"}, {"text": "make yourself busy in other activity it will help you", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you have any hobbies you suggest?", "speaker": "usr"}, {"text": "yes i like reading ,music , play games", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "What are your favorite games to try", "speaker": "usr"}, {"text": "what is your hobbies?", "speaker": "sys", "strategy": "Question"}, {"text": "I enjoy reading and doing crafts. I would like to add something new to help", "speaker": "usr"}, {"text": "i like to pay fortnight", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "that's good", "speaker": "sys", "strategy": "Others"}, {"text": "I do like video games", "speaker": "usr"}, {"text": "Thank you for your help today", "speaker": "usr"}, {"text": "which one you like?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Your welcome", "speaker": "sys", "strategy": "Others"}, {"text": "minecraft", "speaker": "usr"}, {"text": "Thanks for sharing your thoughts", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "breakup with partner makes me to feel very bad and sad in the suitation.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "how are you feeling right now?", "speaker": "sys", "strategy": "Question"}, {"text": "i feel very confused and bad in my current suitation.", "speaker": "usr"}, {"text": "what happened? can you describe it briefly so that i can understand?", "speaker": "sys", "strategy": "Question"}, {"text": "i had breakup with my boy friend ,it was really very difficult .", "speaker": "usr"}, {"text": "i think you really loved him and find it difficult to handle the situation. am i right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes i loved him a lot and it was very difficult in the situation.", "speaker": "usr"}, {"text": "that's really hard. sounds like you are really stressed.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes i feel very stressed.", "speaker": "usr"}, {"text": "hard to face the suitaion.", "speaker": "usr"}, {"text": "from what i have seen, you should divert your attention on something that you love the most. it will help you to overcome from this situation.", "speaker": "sys", "strategy": "Information"}, {"text": "yes i have to divert my mind in some other thing", "speaker": "usr"}, {"text": "i trying to overcome the problem but cannot do that", "speaker": "usr"}, {"text": "just think about the things that makes you happy and try to spend more time on yourself. i this this will help you to do better.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i have to think about the happy moments.", "speaker": "usr"}, {"text": "yes. that is the best thing to do", "speaker": "sys", "strategy": "Information"}, {"text": "you are more important to you than anyone.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes it is right thing.", "speaker": "usr"}, {"text": "yes i feel that.", "speaker": "usr"}, {"text": "hope you will feel better soon.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes i feel that i will recover soon from the suitation", "speaker": "usr"}, {"text": "happy to hear that you are positive.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes i feel that.", "speaker": "usr"}, {"text": "anything else you want to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "nothing else is there.", "speaker": "usr"}, {"text": "have a happy day then.", "speaker": "sys", "strategy": "Others"}, {"text": "ok bye", "speaker": "usr"}, {"text": "bye", "speaker": "sys", "strategy": "Others"}, {"text": "bye", "speaker": "usr"}, {"text": "then just finish the convo", "speaker": "sys", "strategy": "Others"}, {"text": "k i will finish it", "speaker": "usr"}, {"text": "thanks", "speaker": "sys", "strategy": "Others"}, {"text": "thanks", "speaker": "usr"}], "seeker_question1": "nothing", "seeker_question2": "nothing", "supporter_question1": "none", "supporter_question2": "everything was fine"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "Recently divorced my husband of eight years after finding out he married another women overseas.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, How are you doing today!", "speaker": "sys", "strategy": "Others"}, {"text": "Good you?", "speaker": "usr"}, {"text": "I am well!", "speaker": "sys", "strategy": "Others"}, {"text": "How can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I recently divorced after finding out my husband married another women in another country. He is has also been abusive for many years and is now trying to win me back. Im feeling anxiety and I feel like im losing my power again", "speaker": "usr"}, {"text": "I contact him because we have children together but Im thinkin to just disconnect with him fully before he tries to lure me in and become abusive agian", "speaker": "usr"}, {"text": "I am so sorry to hear that this has been going on.", "speaker": "sys", "strategy": "Others"}, {"text": "How recently did the divorce take place?", "speaker": "sys", "strategy": "Question"}, {"text": "two months ago", "speaker": "usr"}, {"text": "So you have children together and want to disconnect but that is a complicating factor?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It must be so tough to be going through what you are going through now, I am so sorry.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes I'm fealing anxiety because hes trying to lure me in order to trap me and I believe i'm losing control. I don't have much emotional support from anyone. Unsupportive family and friends", "speaker": "usr"}, {"text": "Have you spoken to a professional? Is this something that you are able to do through your insurance or work?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm to embarassed to seek professional help", "speaker": "usr"}, {"text": "I think i need time to control my emotions first", "speaker": "usr"}, {"text": "I completely understand. I have been in situations at work that I couldn't resolve due to the exact same reasons.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks for understanding", "speaker": "usr"}, {"text": "Is there a way that you could seek help at work without anyone finding out?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I might be, but I'm not really close with any coworkers. I work primarily remote and when I entered my current job COVID happened and I didnt really get the chance to get to know anyone all that well", "speaker": "usr"}, {"text": "Sometimes someone looking in from the outside can see things in a way that you might not be able to see since you are in the middle of the situation. I know that this has happened to me.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks for your input", "speaker": "usr"}, {"text": "It was a nice chatting with you today", "speaker": "usr"}, {"text": "Through work you may be able to speak to a professional counselor or therapist while just having a small co-pay.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "have a nice day", "speaker": "usr"}, {"text": "Have a nice day as well, I hope that you can get your issues resolved.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you!", "speaker": "usr"}], "seeker_question1": "All was good, seemed very private and comfortable chatting.", "seeker_question2": "Everything seems ok", "supporter_question1": "Went well", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "problems with friends", "situation": "I miss my friends.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, how are you?", "speaker": "usr"}, {"text": "I'm good, How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "With COVID-19, I am worried I am not getitng to see my friends enough.", "speaker": "usr"}, {"text": "I'm sorry to hear that. Is that causing stress for you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "A little. I'm pretty introverted so I didn't think it was bothering me but I am starting to get impatient and short with my family.", "speaker": "usr"}, {"text": "It also might be remote learning and that stress.", "speaker": "usr"}, {"text": "Times are very tough right now. It's pretty crazy how covid has impacted everything.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you interact with your friends at all now?", "speaker": "sys", "strategy": "Question"}, {"text": "I do a little bit. Mostly by text and we zoom about once a week. How do you handle this?", "speaker": "usr"}, {"text": "I've been struggling too, not being able to see my friends. I've been forcing myself to text them more or do phone calls or meet in person.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I spend so much time on my computer with work now that I try to avoid video calls.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "have you met them in person since covid started?", "speaker": "sys", "strategy": "Question"}, {"text": "That's what I have been doing too. I tried to get together with my friends but we have little kids and that is tough. We don't want to get sick. I worry that we are drifting apart too.", "speaker": "usr"}, {"text": "We have a few times, outside and socially distanced. It has been nice but I want more time with them.", "speaker": "usr"}, {"text": "That makes it hard. Have you talked to your friends about how they are feeling? Is there maybe some compromises you can make to see them more but keep distancing?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I haven't talked with them. They are busy and we haven't talked in a while. I need to call them.", "speaker": "usr"}, {"text": "You should give them a call. Just out of the blue, nothing commuting. Just a casual chat and see if they want to do something. If finding something to do doesn't work out during the call, at least you contacted them and maybe will feel a bit better because you talked to them.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That sounds like a good plan. I will call someone tonight.", "speaker": "usr"}, {"text": "It doesn't have to be much but even just a little conversation can go a long way", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thanks for your help. I appreciate you.", "speaker": "usr"}, {"text": "No problem. I hope you feel better.", "speaker": "sys", "strategy": "Others"}, {"text": "I do, thank you.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "nothing it was great", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "breakup with partner", "situation": "Internet Porn & live webchat dating sites", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I'm looking for support in regards to a recent break up", "speaker": "usr"}, {"text": "My boyfriend/fiance seems to be a serial and or chronic masturbator", "speaker": "usr"}, {"text": "When I looked at his files in his computer it was shocking!", "speaker": "usr"}, {"text": "Are you there? I am seeking some support in this crazy world?", "speaker": "usr"}, {"text": "The thing is that his files contained really gross porn and live webcam sites. What should I do? When I confronted him he said it was not him! He lied so horribly! I am heartbroken.", "speaker": "usr"}, {"text": "I also found out that he has had many different profiles on facebook that are just covert operations. What would you think?", "speaker": "usr"}, {"text": "Please tell me what advice you would give? His spam folder is full of crap! all of it like Fuck me here and now!", "speaker": "usr"}, {"text": "Hello there are you there?", "speaker": "usr"}, {"text": "sorry i'm here", "speaker": "sys", "strategy": "Others"}, {"text": "I have checked his email folders and we have talked about his over the top usage of porn and online dating sites. He has admitted that he is in fact a sex addict! Should I hold on or should I let it go? Just find someone else that I can actually trust?", "speaker": "usr"}, {"text": "First of all, I have a fre questions to ask", "speaker": "sys", "strategy": "Question"}, {"text": "Does the idea of him being sex addict change how you feel about him?", "speaker": "sys", "strategy": "Question"}, {"text": "What's the fre question? what is fre?", "speaker": "usr"}, {"text": "Not necessarily . Just the trust issue really.", "speaker": "usr"}, {"text": "I would say you should cut tie with him. Being into porn is a serious issue but what's more important is he lied to you about that", "speaker": "sys", "strategy": "Others"}, {"text": "We've known each other for years and have been friends for a very long time.. We dated on and off and things just seem to always go back to this weird off place.", "speaker": "usr"}, {"text": "I think you can also feel it yourself that there's something not right between you and him", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I appreciate your thoughts.", "speaker": "usr"}, {"text": "So you don't think I should give him another chance?", "speaker": "usr"}, {"text": "This is a wake up call for you I must say, to get away from him", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think you should sit down and tell him to take a break, this doesn't mean completely break up but some time for both of you to think it over", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I feel like I really can't trust him and find myself looking through his computer and phone questioning things. makes me feel crazy.", "speaker": "usr"}, {"text": "I understand how you feel, it's not easy to get over this feeling", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Is this a clean site or do people use it for porn chat?", "speaker": "usr"}, {"text": "That's why you need some time for yourself to think whether you can forgive him and try to help him or not", "speaker": "sys", "strategy": "Others"}, {"text": "I know . That sounds like great advice. Hard to pull off during the pandemic though.", "speaker": "usr"}, {"text": "To be honest, watching porn is normal, however, I feel that if someone is too into it, as in watch it more than 1-2 times a month, it's problematic and won't be easy to fix", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do you live with him?", "speaker": "sys", "strategy": "Question"}, {"text": "Ah. I think it's more of a real issue when it comes to controlling himself or using sites because he was single for so long. He is currently staying with me.", "speaker": "usr"}, {"text": "You can ask him to stop doing that for you, if he really cares, he will try", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "His latest obsession has been 3d printing. I have found weird sites with ' funny'' dildos on them in his feed and stored data. Do you think he might be gay?", "speaker": "usr"}, {"text": "Like humor I understand but...", "speaker": "usr"}, {"text": "goodness", "speaker": "sys", "strategy": "Others"}, {"text": "stored data with adult printed groups on fb! dildos with star wars themes. Immature stuff. IDK.?", "speaker": "usr"}, {"text": "That you have to ask him, tell him to have an honest thought, no judgement, be completely honest with each other", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "He laughs when I show him mens underwear. I think maybe that's a sign he's uncomfortable. What do you think?", "speaker": "usr"}, {"text": "Yeah, laughs can definitely be a sign of someone getting nervous", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Does he have any close male friends?", "speaker": "sys", "strategy": "Question"}, {"text": "Yep That's what I thought too. He does have a few close male friends. Nothing that looks suspicious though.", "speaker": "usr"}, {"text": "Whether he's gay or not, it's hard to say just from a few things, but what's more important right now is for you two to sit down and talk", "speaker": "sys", "strategy": "Others"}, {"text": "I wonder if there is a way to find out why he joined all of these weird servers and is trying to learn code. Is it really for 3d printing or is it to make a secret platform to hide his data etc?", "speaker": "usr"}, {"text": "Maybe it's just simple as he tells you, but you have to talk to him.There is no use sitting here and let all those thoughts and questions consume you", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Have you ever used jatos? or done any surveys for the universities?", "speaker": "usr"}, {"text": "You're actually pretty good at this!", "speaker": "usr"}, {"text": "What is jatos?", "speaker": "sys", "strategy": "Question"}, {"text": "It's a link I found while searching but it turns out to be a server that is used for studies.", "speaker": "usr"}, {"text": "oh interesting", "speaker": "sys", "strategy": "Others"}, {"text": "JATOS", "speaker": "usr"}, {"text": "I just use my experience and try to help", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "just another tool for online studies", "speaker": "usr"}, {"text": "Is there any problems you need help with?", "speaker": "sys", "strategy": "Question"}, {"text": "I think that You have helped me allot. Thank you!", "speaker": "usr"}, {"text": "no problems", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I came off of my anti depressants and regret the decision.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello! How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm okay i guess. But I know my night will get worse as it goes on", "speaker": "usr"}, {"text": "You think your night is going to have emotional upset? Do you fear you will not be physically safe?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I know i'll be safe.. but I have depression and it affects me the most at night, every night. I feel like i can't escape it.", "speaker": "usr"}, {"text": "I'm sorry to hear that. I have struggled to deal with depression most of my life, so I know it can be debilitating, but I have found ways to help myself.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Is there a specific problem making you depressed, or life in general?", "speaker": "sys", "strategy": "Question"}, {"text": "I'd love to hear them. There is one problem in general i'm having that i seem to have always had because of the Depression. I have an extremely difficult time falling asleep.. and whenever I do manage to fall asleep.. i wake up always feeling like crap. I never feel rested no matter how long i sleep.", "speaker": "usr"}, {"text": "I have had trouble sleeping in the past and sometimes I still do, usually if it is when I'm nervous about the future.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "The number one way I have had to help my depression is to pray and read scripture. I don't know if you are a Christian, but that has helped me a lot. The second way is to have a good friend who will listen, not someone who will TELL me what to do or judge me, but someone who can empathize with me. A good listener is worth her weight in gold.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I've learned that mines not really an emotional thing. I feel like my sleeping issue causes my depression. Because no matter what- i always feel exhausted. Nothing has helped it besides medication. It just sucks always feeling fatigued and energyless. I actually did take up religion here this year to help with the coping that comes with this. It was very helpful for a while there", "speaker": "usr"}, {"text": "If I didn't get good rest, then I would definitely feel tired the next day and over time, it would wear me out. I believe medication will help with the symptoms, but it is important to get the root of the problem, why exactly you find it difficult to sleep.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Sometimes I take a benydryl because they always make me sleepy, but I usually know why I need to relax, I'm nervous about the next day. So I have found it important to know WHY I don't rest well, if that makes sense to you.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I plan on seeing a sleep doctor soon! Sometimes I lose sight of fixing the issue and need to be reminded. And yes!! I was treating my sleeping with Benadryl as well but it wasn't healthy to keep doing that.", "speaker": "usr"}, {"text": "I'm also thinking there are a few practical ways you can help yourself sleep. I was advised to get soft sheets, make my sleeping area more restful, make sure the time before bed is relaxing and calming.", "speaker": "sys", "strategy": "Others"}, {"text": "I also was helped a lot by a Christian Preacher, he's long dead, but he has audio on youtube -- Frank Hammond, Pigs in the Parlor. It's a 5 part series I found helpful, you might want to jot that down. And I do encourage you to find a counselor, once you rule out the physical (doctor) then you can look at emotional, mental and/or spiritual. I think most of everything is spiritual and emotional to some degree, and our body just responds to that.", "speaker": "sys", "strategy": "Others"}, {"text": "I always lose sight of how to make things better. It really helps to talk sometimes so someone can help me put things into perspective. I'll look into Frank Hammond! I am actually religious and would love to look into that.", "speaker": "usr"}, {"text": "I will definitely pray for you tonight because I know losing sleep is hard to deal with. But please have hope, sometimes we go through these things to possible get to deeper issues that might need to be dealt with. We only have a few minutes here, but I'm pretty old and I have found this to be true so many times. Get a good support system of good friends. Having people who \"get\" you is SO vital to our lives. And learning to be grateful helps too. And especially journal, find out what may be bothering you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I had some abuse issues and that is why I had a hard time resting. I also would wake up in the middle of the night and obsess over problems with people. I had a lot to work through, but most nights, I sleep restful now. It may take time.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I have hope for you! :D", "speaker": "sys", "strategy": "Others"}, {"text": "That sounds very similar to my situation! I always had some abuse issues. Thank you so much . Talking to you made me feel a lot better", "speaker": "usr"}, {"text": "Oh, sometimes I would drink Sleepy Time Tea, be kind to yourself. God bless, I'm glad I could encourage you. Sometimes it is really hard to push through difficult times!", "speaker": "sys", "strategy": "Others"}, {"text": "I'll look into that tea! Thank you so much. God bless", "speaker": "usr"}, {"text": "Thanks you too! We are all blessed when we help each other! Have a great night.", "speaker": "sys", "strategy": "Others"}, {"text": "You too!", "speaker": "usr"}], "seeker_question1": "Nope. Great assignment", "seeker_question2": "Nope", "supporter_question1": "It took a bit of waiting for the seeker, but no other problems.", "supporter_question2": "This is actually very helpful to some people. I think it's a great blessing actually."} {"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "job crisis", "situation": "My supervisor lied about having adequate coverage.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "Hi.", "speaker": "usr"}, {"text": "How may I help you today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm feeling really angry.", "speaker": "usr"}, {"text": "Why?", "speaker": "sys", "strategy": "Question"}, {"text": "My supervisor said she would be in to help cover people on PTO and she never showed.", "speaker": "usr"}, {"text": "So your boss never showed up to cover people on PTO is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes", "speaker": "usr"}, {"text": "Did anybody ever get in contact with her and to see why she never showed up?", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, she said she decided she was also taking PTO.", "speaker": "usr"}, {"text": "Even though she had already said she would help cover.", "speaker": "usr"}, {"text": "I understand how you are feeling because i would be angry to", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I feel like she should of let everyone know that before she decided to do that", "speaker": "sys", "strategy": "Information"}, {"text": "Agreed, but at this point I just need to get over it so I can help pick up the slack.", "speaker": "usr"}, {"text": "But i'm just so upset.", "speaker": "usr"}, {"text": "Have you personally had a conversation with her and tell her how you was feeling?", "speaker": "sys", "strategy": "Information"}, {"text": "No, i'm afraid to bring it up.", "speaker": "usr"}, {"text": "Don't be afraid to bring it up because you did nothing wrong", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "But what if she gets mad?", "speaker": "usr"}, {"text": "I don't see why she would get mad but if she does then just leave it alone and move on and just do your job", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is what i would do", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yea, I guess so.", "speaker": "usr"}, {"text": "I honestly do not think she will get mad just try to talk to her", "speaker": "sys", "strategy": "Others"}, {"text": "I would just let it go because to me it's not worth being mad over for a long time you have to just let it go", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think I will. I guess i'm worried because I had already expressed my concern with having multiple people on PTO and she specifically said, \"it's okay because I can help cover\"", "speaker": "usr"}, {"text": "So she just completely disregarded what I said.", "speaker": "usr"}, {"text": "I understand she should of talked to you about changing her mind", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "So is it even worth bringing it up at all?", "speaker": "usr"}, {"text": "I mean you know it won't hurt to try to bring it up and see what happens", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "seems to me your boss is not doing her job right", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "The seeker randomly ended the conversation out of no where", "supporter_question2": "open the conversation with seeker in a bigger window or make the chat bigger"} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "Iam feeling depressed because of being a failure in proceeding with my carrer.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi..How are you today", "speaker": "usr"}, {"text": "Hello, I'm fine thank you how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Iam facing little depression because of discontinuing my academics.", "speaker": "usr"}, {"text": "I see, when did you stop academics?", "speaker": "sys", "strategy": "Question"}, {"text": "Last year. I got married and my husbands family is not accepting to get me proceed with my masters degree.Iam very depressed about that..", "speaker": "usr"}, {"text": "so if I understand you correctly, you cannot continue your studies because your in-laws don't want you to?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes..and iam finding it difficult to cope with that..", "speaker": "usr"}, {"text": "That sounds very disappointing, I can understand why you are feeling down about this. I had to stop university halfway through for health reasons, and was not able to go back, I found that depressing too.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "How did you manage to get out of the depression..If you dont mind,can you tell me what happened?", "speaker": "usr"}, {"text": "it is hard to let go of a dream. it's normal to feel down about it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Can you suggest some remedies of how to get out of depression..", "speaker": "usr"}, {"text": "I have mental health issues so I could not continue my studies, sadly. I take antidepressants and have a counselor.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "is there anyone you can talk to about your depresion, perhaps your doctor?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh I cannot go to counsellor because of they are too expensive..", "speaker": "usr"}, {"text": "I want to talk about it to some one but even my parents are not very supportive of me..", "speaker": "usr"}, {"text": "Are you in a city? Some cities have free counselors", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "oh dear that is hard when your family is not behind you", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes iam in a city..I dont know about any free counsellors..How to find the info", "speaker": "usr"}, {"text": "are you near a public library? sometimes librarians are really helpful to find community information. you could call them.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "do you have a family doctor?", "speaker": "sys", "strategy": "Question"}, {"text": "Oh I think we have a public library near to my houe..I can enquire about it", "speaker": "usr"}, {"text": "or of course you could do a google search for counseling", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "sure..I can do that..thank you for your help..", "speaker": "usr"}, {"text": "it sounds like what you are going through is a grieving proces. it's the loss of a dream that was very important to you. it will get easier over time", "speaker": "sys", "strategy": "Information"}, {"text": "I really hope so that i will be happy with my life..", "speaker": "usr"}, {"text": "i hope you can go back to academics in the future, do you think that will be possible?", "speaker": "sys", "strategy": "Question"}, {"text": "Its not in my hands,my family should approve .But I will be positive about this ..That is the only option i have left..", "speaker": "usr"}, {"text": "i see, may I ask where you are from?", "speaker": "sys", "strategy": "Question"}, {"text": "Iam from african continent..", "speaker": "usr"}, {"text": "another idea just came to me, there are free university courses online that you might be able to do in your spare time, if you have any", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "they may not get you any qualifications but they would satisfy your thirst for knowledge", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I will certainly look in to it ...Thank you for all the suggestions and help..I really appreciate it..bye..", "speaker": "usr"}, {"text": "coursera.com", "speaker": "sys", "strategy": "Information"}, {"text": "all the best, bye, was a pleasure speaking with you", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "waiting to get matched", "supporter_question2": "make it so you can pick your own avatar to go next to your chat entries"} {"experience_type": "Previous Experience", "emotion_type": "fear", "problem_type": "breakup with partner", "situation": "I'm worried I will never find love again and I'm not getting any younger", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {}}, "dialog": [{"text": "I am worried after breaking up with my boyfriend that I will never find love again.", "speaker": "usr"}, {"text": "I'm sorry to hear about your breakup. Was it your boyfriend that ended the relationship and how long were you guys together?", "speaker": "sys", "strategy": "Question"}, {"text": "We were together for 3 years and he ended it suddenly.", "speaker": "usr"}, {"text": "this actually happened to me last year. my girlfriend ended things completely out of the blue. it came to light that she felt this way for a while but didn't know how to speak to me about it.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It's such a shocker and I'm dumbfounded and sad.", "speaker": "usr"}, {"text": "it is true that relationships can have a big impact on us especially when the end suddenly and seemingly without reason. this must be very stressful.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, I wonder if I will ever love again.", "speaker": "usr"}, {"text": "it does take time to get over a breakup especially one that ends suddenly but I think once you get over the initial shockyou seem like a positive person so I believe you can get over this", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks. What should I do next?", "speaker": "usr"}, {"text": "do you have any friends or family that you can talk to about your feelings?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe I could talk to my friend Sam because she just broke up with her boyfriend.", "speaker": "usr"}, {"text": "speaking to others who have had similar experiences it's always a good idea. they may be able to offer a fresh perspective that you haven't considered before", "speaker": "sys", "strategy": "Information"}, {"text": "She's worked through the process a little longer than I so maybe she could see things from a more rational perspective.", "speaker": "usr"}, {"text": "that's good, I'd definitely reach out to her, especially when the Break-Up is so fresh. you may not be thinking clearly and a friend that understands might really help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You are right. I hope this works.", "speaker": "usr"}, {"text": "you have been through a really tough time. I do think you can get through this though and come out the other side. I believe you can do it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am glad for the encouragement. What should I do when I start to panic about being alone?", "speaker": "usr"}, {"text": "I can tell that you are worried that you will be lonely forever and I can tell you are anxious about that.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, that is scary.", "speaker": "usr"}, {"text": "Maybe some deep breaths will help me. Thanks for you support. You have helped me feel supported and cared for.", "speaker": "usr"}, {"text": "It is a big world out there and there will be someone else that is right for you. Personally, if he cheated then it may be a good thing that you found out now and not further down the line, after you had invested even more time into the relationship.", "speaker": "sys", "strategy": "Others"}, {"text": "That's so true. I will find someone who truly loves me. Thank you.", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "This hit closed but actually it ended naturally. I think someone may have pressed a button by accident. Please can you review this.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "Quit job due to stress. Trying to find a good job that is remote and not soul numbing has been hard. I just want to be a stay at home person. I have anxiety about job search.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, I am feeling pressured and anxious about jobs", "speaker": "usr"}, {"text": "Hello and are you attempting to get a new job", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes I am looking. Mturk has been nice but I have to spend a lot of time on it for not a lot of money.", "speaker": "usr"}, {"text": "Yes I know it can be very frustrating at times to start a new job and find one that fits", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes. I wish there were more opportunities or a way to find what I'm passionate about.", "speaker": "usr"}, {"text": "What kind of field of work are you hoping to get into", "speaker": "sys", "strategy": "Question"}, {"text": "What kind of work motivates you on a daily basis", "speaker": "sys", "strategy": "Question"}, {"text": "I have been in pharmacy field but there's not a lot of jobs where I live. Trying to find something remote. But even if I find something it will probably be difficult to do for me long term", "speaker": "usr"}, {"text": "Things that motivate me are organizing, exercising", "speaker": "usr"}, {"text": "That sounds like a very promising line of work, have you thought about a fitness trainer or maybe a physical therapist that would go along with exercise", "speaker": "sys", "strategy": "Others"}, {"text": "That would be good, but I am not the best at it. Just recreationally. It would also require school which is out of the picture right now", "speaker": "usr"}, {"text": "There are alot of online courses that are affordable and even grants if you quailfy", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is true. I will look in to it. Maybe I could do my own thing too with organization. I am also moving at the moment, plus the pandemic so there are a lot of stressors.", "speaker": "usr"}, {"text": "It sounds like you have a lot going on right now, but who mentioned organization was one of your strengths its the same as listing career posibilites and making a list of things to accomplish it", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I meant you mentioned lol", "speaker": "sys", "strategy": "Others"}, {"text": "I meant you mentioned lol", "speaker": "sys", "strategy": "Others"}, {"text": "Yes good idea. I will work on that, making a list of what I would like to do and strengths. Just brainstorming. It takes a long time to figure it out and do the hiring process, or possibly going to school. It is a big decision", "speaker": "usr"}, {"text": "Yes I know it sounds really hard but I truly believe you can do it", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you! You have been helpful and motivating", "speaker": "usr"}, {"text": "Well I am very glad I was able to help", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I'll keep trying. I have a lot of time on my hands at the moment so I will put it to good use hopefully. Have a nice day!", "speaker": "usr"}, {"text": "You too take care", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Bye!", "speaker": "usr"}], "seeker_question1": "It was good, I needed to get a bit personal though", "seeker_question2": "No, good interface and helpful conversation", "supporter_question1": "I really enjoyed the task and had a very meaningful conversation", "supporter_question2": "It is a very well laid out task as it is."} {"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "My son has bipolar disorder and he is only 9. He has delusions and has lost his mind for a month now. He is in the hospital and I am terrified he won't get it back. He has delusions and I'm worried.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I'm so tense all the time since my son is ill.", "speaker": "usr"}, {"text": "Can you tell me more about what you're feeling?", "speaker": "sys", "strategy": "Question"}, {"text": "I wonder if he will ever get better. I'm so scared for his future with perhaps others having to care for him or even if he will eat.", "speaker": "usr"}, {"text": "It seems like you are concerned about your son's future and wellbeing. Is this correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, absolutely correct.", "speaker": "usr"}, {"text": "Does your son have any other supports in his life?", "speaker": "sys", "strategy": "Question"}, {"text": "Does your son have any other supports in his life?", "speaker": "sys", "strategy": "Question"}, {"text": "Supports don't help him get his mind back only the correct medication.", "speaker": "usr"}, {"text": "The worst part is that church is our support, but he has religious delusions.", "speaker": "usr"}, {"text": "I see how that could be intensely difficult to deal with. I think your strength is admirable", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you, but I'm worried about how long my strength can last", "speaker": "usr"}, {"text": "From our communications it seems you are feeling anxious and stressed as well.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you have any suggestions?", "speaker": "usr"}, {"text": "Yes, I would suggest you find a place where you are comforted and feel safe. You are in a difficult situation and it is clear you need emotional support as well. Do you know of any support groups in your area?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I could reach out to my parents. They have supported me the most.", "speaker": "usr"}, {"text": "I think that is a wonderful idea. You deserve to feel safe and supported too.", "speaker": "sys", "strategy": "Others"}, {"text": "Yes, they can help me just to give me comfort.", "speaker": "usr"}, {"text": "Some people find comfort in hobbies as well. Do you have any comforting hobbies?", "speaker": "sys", "strategy": "Information"}, {"text": "I like hobbies but I have to watch my other children all the time and don't have much time for myself.", "speaker": "usr"}, {"text": "Are there other people in your life who can watch the children too?", "speaker": "sys", "strategy": "Question"}, {"text": "No, they have disabilities too so it's hard to get someone to watch them.", "speaker": "usr"}, {"text": "You are certainly in a frustrating situation, but it is clear you are a good caregiver.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks. I guess I just have to make the best of the situation and pray for a miracle.", "speaker": "usr"}, {"text": "There are some charitable organizations which may be able to provide some relief in your area. Have you looked into those?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I contacted some support services, but haven't found anything yet. Thanks for trying. I will have to try more groups. You have been helpful .", "speaker": "usr"}, {"text": "I personally have been a caregiver in the past and it can be exhausting. You are a strong person.", "speaker": "sys", "strategy": "Self-disclosure"}], "seeker_question1": "they did a nice job overall.", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "Issues with Parents", "situation": "My parents have this expectation of me to give back to them even though I'm not financially stable yet", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "2", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am the youngest of 5 siblings and I feel all most days now because of my parents", "speaker": "usr"}, {"text": "It sounds like you're having a hard time feeling like you have your parents' attention, is that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Not their attention, but more on their expectations on me", "speaker": "usr"}, {"text": "That sounds frustrating, I'm sorry", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do they do or say anything specific that makes you feel those expectations?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, its more on comparing me to the children of their friends. They always say why don't I have a better job or even plans on marrying rich. Stuff like that is very frustrating", "speaker": "usr"}, {"text": "They also expect me to take care of them financially soon, I'm just starting my adult life I want to enjoy it", "speaker": "usr"}, {"text": "That sounds very frustrating. I think if I felt those kind of expectations I would be anxious.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you feel comfortable talking to them about your feelings?", "speaker": "sys", "strategy": "Question"}, {"text": "I do feel anxious every time.", "speaker": "usr"}, {"text": "I tried a couple of times, but my mom always sees it as being too sensitive", "speaker": "usr"}, {"text": "Sometimes it can feel impossible to talk to parents", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I know, is it better if I stay away for awhile? since taking to them won't make sense?", "speaker": "usr"}, {"text": "I think that it can be very healthy to get some distance, but I think it can also feel difficult -- do you have good friends in your life that you could lean on if you needed some distance from your parents?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I do. They actually helped me coped up. I always think that I wasn't blessed with my family, but I'm blessed with good friends", "speaker": "usr"}, {"text": "Good friends can be a huge comfort and it sounds like you're a good friends yourself if you have those kinds of friendships", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thinking about it, they really did help a lot. So I should really distance myself for a while right?", "speaker": "usr"}, {"text": "I think if making distance helps you feel better, you deserve and have a right to that space", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, thank you. I really need to that.", "speaker": "usr"}, {"text": "You're welcome", "speaker": "sys", "strategy": "Others"}, {"text": "It sounds like you are making healthy and careful emotional decisions", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Is there anything else you want to discuss about your parents?", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "i like it", "seeker_question2": "none", "supporter_question1": "The task was a little confusing because it was my first time, but it became clearer as I progressed.", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "job crisis", "situation": "My project ends soon and I will need to find other employment. I am worried that doesn't to Covid I will not be able to find work.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there", "speaker": "usr"}, {"text": "Hi, how are you?", "speaker": "sys", "strategy": "Others"}, {"text": "I am Ok but starting to get a little bit worried about my work situation.", "speaker": "usr"}, {"text": "I see. Can you tell me about what's happening with you at work that's bothering you?", "speaker": "sys", "strategy": "Question"}, {"text": "I work on projects and have a role for the next couple of months but I will need to look for work and am struggling to find something. I think this is due to covid. I'm afraid I'll lose my house", "speaker": "usr"}, {"text": "It sounds like you're in a tough spot right now, not knowing what your future will be like.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah that's right. It's the uncertainty that's making me fearful.", "speaker": "usr"}, {"text": "Yes, I can sense that you're quite anxious and fearful.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I don't know what to do for the best and how to really get myself out there again.", "speaker": "usr"}, {"text": "I imagine it must be difficult. From a practical standpoint, have you tried to reach out to people you can trust in your personal and professional network to see whether there are opportunities for work?", "speaker": "sys", "strategy": "Information"}, {"text": "That is a really good suggestion I have tried agencies but not actually made a concerted effort with my network. I think I'm in panic mode!", "speaker": "usr"}, {"text": "It's understandable that you're feeling a sense of panic now. I imagine everyone would feel that way.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah true, the news is all soon and gloom and there doesn't appears to be support for those that are still in work. or is there?", "speaker": "usr"}, {"text": "Yes, the news can be depressing. Is there a support group of some sort in your area?", "speaker": "sys", "strategy": "Information"}, {"text": "I haven't checked, I suppose I can find one online. Have you ever used one personally?", "speaker": "usr"}, {"text": "I have in the past. It's more common than people think.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'll give it a try and see if it helps. Thanks for the suggestion. Hopefully with my network I'll find something more permanent in future. I hope!", "speaker": "usr"}, {"text": "I hope you'll find something too. I've found that when you reach out, people can be more willing to help than you expect.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's great advice. I'll stay positive and keep trying. I suppose many people emails are in a similar position.", "speaker": "usr"}, {"text": "Yes, times are tough for many people.", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks for your help. It has been good to talk it through and also thanks for the suggestions.", "speaker": "usr"}, {"text": "You're welcome. Happy to help.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "no", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "job crisis", "situation": "I think I will be losing my job soon. I just read an email taking about the need for us to cut cost and also how we have not got any support from the government.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello what's going on?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello.", "speaker": "usr"}, {"text": "Hey :)", "speaker": "sys", "strategy": "Others"}, {"text": "I just found out that I will be losing my job. I have no clue what to do.", "speaker": "usr"}, {"text": "I was in a similar situation a short while back I can understand if you feel anxious and stressed.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Was it due to the pandemic?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes it is. We haven't gotten the funding form the government and we are a small business. I am not sure how to tell my wife.", "speaker": "usr"}, {"text": "So if I understand the anxiety of you losing your job is increased because you also have to give your wife the news?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes and I also have to find some place else to work at.", "speaker": "usr"}, {"text": "If where you live has some form of unemployment insurance it may be a good time to apply for it if your comfortable with that since you are aware your job is coming to an end", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Not a bad idea. I will look into that for sure. I am not sure how long it will take to get it. I'm not to bad off because I do have savings but I am just worried that I will not be able to find any work around where I live and I don't want to move.", "speaker": "usr"}, {"text": "It's completly understandable that telling your wife is additionally difficult since it's life effecting news and you are probably worried about the effect the news will have on your wife", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes for sure. She has her job so it just would feel weird for me to be at home while she works.", "speaker": "usr"}, {"text": "In my case I am still currently in school and lack credentials but I've managed to find some online work that is getting me by", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I never have thought about online work. That might be a good idea.", "speaker": "usr"}, {"text": "You may want to budget relevant areas of yur spending ahead of time so your savings will go longer but Isuggest not to the point that it effects your mental well being", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Also if your on good terms maybe get references", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is a great idea. I am sure I can get references. My boss loves me. He said he is looking to help me any way he can.", "speaker": "usr"}, {"text": "I don't drive so my options were limited to avoid riding the bus I do recommend getting out of you living space other ways if you work online but its all right", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think with that kind of connection with your boss especially with your job loss being circumstantial you should have a really good starting point", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am going to look online for sure. I would like to work form home.", "speaker": "usr"}, {"text": "I am sure with my IT degree I can find some online jobs.", "speaker": "usr"}, {"text": "It does have benefits you save money on transportation costs for example :)", "speaker": "sys", "strategy": "Others"}, {"text": "That is actually along the lines of what I'm doing on the low end of the totem pole Not the high paying jobs but the basic and intermediate seems to be a fair bit available", "speaker": "sys", "strategy": "Information"}, {"text": "I don't male much but Ihave flexible hours and still finishing my degree", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "How are you currently feeling about your situation with a little bit of a plan in place?", "speaker": "sys", "strategy": "Question"}, {"text": "that's awesome. I'm feeling a little better. Just so much to do now but at least I have an idea of what to do.", "speaker": "usr"}, {"text": "I feel like with this plan my wife will not be so worried.", "speaker": "usr"}, {"text": "Maybe if you get your basic ideas together where your satisfied with it it will ease some of the difficulty of talking to your wife.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I apologise we had the same idea", "speaker": "sys", "strategy": "Others"}, {"text": "Yes. i plan on doing that this afternoon. Thank you so much. I am feeling way more at ease.", "speaker": "usr"}, {"text": "I hope you have a wonderful day.", "speaker": "usr"}, {"text": "I hope your day goes great as well", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "I would like to be able to emojis and maybe even the option to add voice messages.", "supporter_question1": "I honestly realy enjoyed itM", "supporter_question2": "Make it so the key word explanation boxes don't hover over the interface maybe just an option dropdown below the key word"} {"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "Had a fight with friend.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "usr"}, {"text": "How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am good. How are you?", "speaker": "usr"}, {"text": "I doing well. How may I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I had a fight with my best friend.", "speaker": "usr"}, {"text": "I understand that you have a dispute with your friend. Is that correct?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, She asked for a help and that day I couldn't make it.", "speaker": "usr"}, {"text": "What kind of help, if I may ask?", "speaker": "sys", "strategy": "Question"}, {"text": "She wanted me to take her for the shopping and I was busy that day.", "speaker": "usr"}, {"text": "She thought I was making excuses", "speaker": "usr"}, {"text": "I completely understand your frustration. Sometime work life balance is overwhelming.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I was so upset that she was not ready to understand and created a fight . I was angry on her.", "speaker": "usr"}, {"text": "Have you discuss your frustration with her?", "speaker": "sys", "strategy": "Question"}, {"text": "yes, but still she thinks that I was making excuses that day. She is not ready to listen.", "speaker": "usr"}, {"text": "Experts says that when someone get emotional waiting some time might help reduce the tension.", "speaker": "sys", "strategy": "Information"}, {"text": "You mean should I give her time?", "speaker": "usr"}, {"text": "That is correct. After some time, when emotion is down, you both can have a discussion about the incident.", "speaker": "sys", "strategy": "Information"}, {"text": "We have been friends since childhood. For this reason I don't want to loose her. I will try your suggestion. Thanks", "speaker": "usr"}, {"text": "Thank you. Anything else I could help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "I will wait and try to talk to her after a while. Hope it will work. Do you have any other thought which I can try?", "speaker": "usr"}, {"text": "I don't have any at this point in time.", "speaker": "sys", "strategy": "Information"}, {"text": "No problem. Thanks for all your help.", "speaker": "usr"}, {"text": "bye", "speaker": "usr"}, {"text": "Bye", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "My friends got me banned from PlayStation because I got a girlfriend.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "Kind of mad.", "speaker": "usr"}, {"text": "May I ask the reason why you are mad?", "speaker": "sys", "strategy": "Question"}, {"text": "My friends got me banned on Playstation", "speaker": "usr"}, {"text": "People I've known for 4 years", "speaker": "usr"}, {"text": "were their actions accidental or intentional?", "speaker": "sys", "strategy": "Others"}, {"text": "Intentional.", "speaker": "usr"}, {"text": "First it started from one person cuz my friend put me on speaker about something", "speaker": "usr"}, {"text": "and apparently I said something that made one person mad", "speaker": "usr"}, {"text": "I was on a PHONE CALL", "speaker": "usr"}, {"text": "Did you say anything offensive?", "speaker": "sys", "strategy": "Question"}, {"text": "Kind of. My friend asked what is up and my girlfriend of course was nosey and said bad cuz my mom is harassing us. I was saying my mom has been ripping me off and keeps threatening to kick me out.", "speaker": "usr"}, {"text": "So I just said. I honestly am at the point where I don't care if she is around or not.", "speaker": "usr"}, {"text": "So someone reported me for some bs thing on playstation cuz they think I must be trash if I don't love my mom or something", "speaker": "usr"}, {"text": "I see. If that is the case, create a personal meeting with you and your friends (the ones who banned you).", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My mom is kind of a draining person. I thought of being around because she has been going through low hemoglobin. But she keeps ruining my life", "speaker": "usr"}, {"text": "I wish I could.", "speaker": "usr"}, {"text": "I don't even know the jerk", "speaker": "usr"}, {"text": "The rest of them then did it because they don't like my girlfriend", "speaker": "usr"}, {"text": "just to clarify, are these online friends? Have you met them in person?", "speaker": "sys", "strategy": "Question"}, {"text": "Online friends", "speaker": "usr"}, {"text": "I only know one", "speaker": "usr"}, {"text": "the one who was on the phone with me", "speaker": "usr"}, {"text": "he just can't keep a call private for anything", "speaker": "usr"}, {"text": "and now for that one friend, does he know the other friends personally?", "speaker": "sys", "strategy": "Question"}, {"text": "Even my nephew who plays with those jerks was avoiding me because my girlfriend.", "speaker": "usr"}, {"text": "yeah...", "speaker": "usr"}, {"text": "So... my girlfriend has this condition and was in a hospital for high contamination in her blood from her bad liver.", "speaker": "usr"}, {"text": "So she was talking weird. and everyone was calling her annoying", "speaker": "usr"}, {"text": "I'm sorry to hear that.", "speaker": "sys", "strategy": "Others"}, {"text": "But those insensentive morons don't care she literally almost died.", "speaker": "usr"}, {"text": "Instead, everyone just keeps asking why am I with this disabled girl", "speaker": "usr"}, {"text": "Like... she is better now. She just needed to recover", "speaker": "usr"}, {"text": "People I knew for four years... going out of their way to mess with me.", "speaker": "usr"}, {"text": "The best advice I can give you is to try to get your friends together on a private group call. Then tell them that what they've heard was a complete misunderstanding. And tell them to unban you from playstation.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "However, if they do not respect your response, then they can't really be relied on as your friends. They don't come to respect you so it is best for you to move on.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah. I mostly tried to stay to my myself.", "speaker": "usr"}, {"text": "Right now they're mad at me because they got all warnings from Sony", "speaker": "usr"}, {"text": "since they did an investigation on how everyone speaks", "speaker": "usr"}, {"text": "Nobody should demoralize another person and that is what your \"online friends\" are taking advantage of.", "speaker": "sys", "strategy": "Information"}, {"text": "Even my own sister is giving me crap because my nephew almost lost thousands worth of games", "speaker": "usr"}, {"text": "Also send a report to Sony about the ban. I believe with the proof, they can appeal the ban for you!", "speaker": "sys", "strategy": "Information"}, {"text": "cuz of the warning... Like I can control what these people do when I'm offline.", "speaker": "usr"}, {"text": "I did... they said they can't do anything", "speaker": "usr"}, {"text": "and that I can just report them.", "speaker": "usr"}, {"text": "Kind of sucks but I guess I will just stick my lane.", "speaker": "usr"}, {"text": "Karma already banned someone in the group", "speaker": "usr"}, {"text": "took $2000 worth of games", "speaker": "usr"}, {"text": "so that gave me a good laugh", "speaker": "usr"}, {"text": "In that case just keep reporting them.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I would but that would just get my nephew banned", "speaker": "usr"}, {"text": "He still is at the point where he blames me", "speaker": "usr"}, {"text": "it's crazy4", "speaker": "usr"}, {"text": "Ah I see! Don't get your nephew banned!", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah. He actually said he hates my guts", "speaker": "usr"}, {"text": "and remove me from authorizing his games", "speaker": "usr"}, {"text": "even though I paid for over 100 dollars of the content", "speaker": "usr"}, {"text": "how close are you to your nephew?", "speaker": "sys", "strategy": "Question"}, {"text": "Very. Which is why I am more angry", "speaker": "usr"}, {"text": "That he is siding with people who disrespect me that much", "speaker": "usr"}, {"text": "If he's relying on your payments for the content, then I suggest for you to stop the payments until he learns his lesson.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Well my friend just said it's my fault for buying ourselves game on his account", "speaker": "usr"}, {"text": "He clearly does not respect you so you need to set up some discipline and ground rules.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "that prick", "speaker": "usr"}, {"text": "For now... I am just left on my own.", "speaker": "usr"}, {"text": "Honestly, he's your nephew. So the fault lies on his parents.", "speaker": "sys", "strategy": "Others"}, {"text": "Maybe so. I think he'll get around.", "speaker": "usr"}, {"text": "But I really do hope you get your account back. I'm sorry of how your online friends have treated you and your girlfriend.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah. She started thinking all of my friends are like that but she figured out I have some good ones.", "speaker": "usr"}, {"text": "Yeah. Thanks for the advice.", "speaker": "usr"}, {"text": "And I hope my advice/suggestions have been helpful!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It was thank you very much.", "speaker": "usr"}, {"text": "You're very welcome! If that is all you have for me now, you can end the conversation. It was nice conversating with you!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked that the person was professional the whole time and just gave good advice all around.", "seeker_question2": "Nothing. It is perfect.", "supporter_question1": "The seeker was very attentive!", "supporter_question2": "Manually input strategies"} {"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "job crisis", "situation": "Jobs are competitive", "survey_score": {"seeker": {"initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "hello how are you?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "hey there", "speaker": "usr"}, {"text": "hello. good , and you_", "speaker": "usr"}, {"text": "cannot type today, sorry. Too much typing today", "speaker": "usr"}, {"text": "I am doing well. That is okay typing can be a bit of a pain.", "speaker": "sys", "strategy": "Others"}, {"text": "Is there anyway i could convince you to type a little longer so that I may help you?", "speaker": "sys", "strategy": "Others"}, {"text": "I assure you that your typing skills are above par & I know you will knock it out of the park my friend!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "great", "speaker": "usr"}, {"text": "haha,", "speaker": "usr"}, {"text": "Awesome i am glad to have you back!", "speaker": "sys", "strategy": "Others"}, {"text": "thanks", "speaker": "usr"}, {"text": "I always have a second thought when I type", "speaker": "usr"}, {"text": "It makes my typing speed slow as well", "speaker": "usr"}, {"text": "You are very welcome & why do have second thoughts when you type?", "speaker": "sys", "strategy": "Question"}, {"text": "The only thing that matters is that you made the effort to type reguardless of how well you feel your typing skills are. You should be proud of uourself!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I myself use to struggle with typing.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do you think maybe you are being to hard on yourself?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "great advise, I think so", "speaker": "usr"}, {"text": "I am sometimes hard on myself", "speaker": "usr"}, {"text": "I think sometimes my head gets confused", "speaker": "usr"}, {"text": "I wish I could have more clear mind", "speaker": "usr"}, {"text": "I Think alot of people could relate to how you feel.", "speaker": "sys", "strategy": "Information"}, {"text": "May i suggest that before you start typing stop, close your eyes, take a deep breath in your nose hold it. then blow it out of your mouth. that should help clear your mind and rid yourself of all those jitters.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ohh 1", "speaker": "usr"}, {"text": "wow, I will definitely try that.", "speaker": "usr"}, {"text": "It sounds like you're a doctor!\"", "speaker": "usr"}, {"text": "Whenever I get tense or need to relax, I might as well try that", "speaker": "usr"}, {"text": "you know, all those relaxation music and teas and herbs don't work for me", "speaker": "usr"}, {"text": "Thank you that is very kind of you to say. I have just had alot of practice in dealing with anxiety. I agree the relaxtation music doesnt work for me either. Breathing seems to help me the most. Its natural and I can control it which I really like.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes the anxiety, that is what it is", "speaker": "usr"}, {"text": "well, we both have experienced similar issue, cool", "speaker": "usr"}, {"text": "I am practicing now. breath in, breath out....", "speaker": "usr"}, {"text": "Yes we have. I know many people deal with anxiety. It is not uncommon so therefore you are not alone my friend!", "speaker": "sys", "strategy": "Others"}, {"text": "You are doing great! I am so proud of you!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Great to hear!", "speaker": "usr"}, {"text": "How do you feel?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I wasn't sure what it was but knowing that it is an anxiety, now I can handle it", "speaker": "usr"}, {"text": "my kid woke up . I should go now.", "speaker": "usr"}, {"text": "Aw how precious! I am glad i could help you, enjoy the rest of your day my friend!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "i loved it!", "supporter_question2": "no it was great!"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "I'm planning to divorce my husband and I'm anxious about how it will go because he controls the money and we have children.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "hanging in there, kinda freaking out a little", "speaker": "usr"}, {"text": "I'm sorry to hear you are freaking out. Perhaps a friendly listening ear can encourage you?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Why are you freaking out?", "speaker": "sys", "strategy": "Question"}, {"text": "I think that'll help, yeah", "speaker": "usr"}, {"text": "Sometimes just a friend to hear you out and encourage you can really make a difference. Life has its ups and down.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I decided to leave my husband, he keeps snapping at me and won't listen to me or let me do anything", "speaker": "usr"}, {"text": "That's a difficult decision you have made.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm worried how it'll go though because we have kids", "speaker": "usr"}, {"text": "Have you tried to talk to him about the problem? Or a counselor?", "speaker": "sys", "strategy": "Question"}, {"text": "I've tried to talk to him about the control issues, but he doesn't listen. He doesn't know I'm planning to leave and I think he'll try to stop me", "speaker": "usr"}, {"text": "I have worked at a domestic violence shelter before, the most dangerous time to leave a situation like this is when you leave. Do you have a plan in place?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I have some leads on apartments and some savings I'm putting aside, and a friend I plan on living with", "speaker": "usr"}, {"text": "My husband used to be very controlling as well, I dragged him to counseling. He changed. He bucked at first, but eventually he went. We have gone a few times off and on over 20 years. We both came from broken homes.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I haven't got 100% of the details worked out yet, but I'm trying", "speaker": "usr"}, {"text": "Has he hurt you physically? or is he mainly emotionally abusive?", "speaker": "sys", "strategy": "Question"}, {"text": "He hasn't hurt me physically", "speaker": "usr"}, {"text": "I often feel like he would but I'm also a child abuse survivor so it's hard to tell if that's true or just a memory", "speaker": "usr"}, {"text": "I'm glad to hear that. I can understand that you would be really stressed at this time, however, I do encourage you to get a good plan in place, and definitely get counseling.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think that's the best idea", "speaker": "usr"}, {"text": "Yes, I had child abuse in my life too, I really think counseling saved our marriage, 3 times. But like, I said, he didn't want to go. However, the first time, I did leave and stay with a friend, and that convinced him I was serious.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "that's a good thought, I wonder what he'd do if I stayed with a friend", "speaker": "usr"}, {"text": "I wish I could fix this, but I can't. The road will be rocky and I don't know how I would have made it without people to encourage and support me, so I'm glad a friend is willing to have you stay with them until you can get on your feet.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "hey may not realize I'd leave at all", "speaker": "usr"}, {"text": "me too, that's making all the difference", "speaker": "usr"}, {"text": "My husband really loved me, but coming from a broken home, he lost his mom when he was 12, so he thought controlling me was the solution, very messed up, but he had to learn to see that.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "definitely that makes sense", "speaker": "usr"}, {"text": "He feared I would die or leave him or something, but once he saw that, and realized what he was doing was hurting me and making me want to leave, he changed. But honestly, I have never understood men and why they dont' see life the way we do. Sometimes it takes that objective person to help them see it.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm not convinced mine loves me, looking back it's beginning to seem like he was draining me for my income and labor", "speaker": "usr"}, {"text": "Ouch! That sounds painful to look at.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "it is, I think I was super wrong about him and overlooked red flags", "speaker": "usr"}, {"text": "People who truly love others become willing to change. Sometimes it takes a DRASTIC measure to wake them up, like leaving. He has not heard you, so many he will \"hear\" it when you leave. But please be careful and have a plan.", "speaker": "sys", "strategy": "Information"}, {"text": "How long have you been married?", "speaker": "sys", "strategy": "Question"}, {"text": "eight years, together for 11", "speaker": "usr"}, {"text": "That's a long time. I will say a prayer for your safety and for you to get some help, hopefully he will join you. Marriage is a lot of work, but it can't be one person, it has to be two.", "speaker": "sys", "strategy": "Others"}, {"text": "Don't leave anything in writing around until after you leave.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "absolutely!", "speaker": "usr"}, {"text": "definitely no paper trail, for sure", "speaker": "usr"}, {"text": "I believe in the power of prayer too. The Serenity prayer is a good one to help me let go of my fears and do what I can, leaving the rest to God.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know that one, it's helping me a lot too", "speaker": "usr"}, {"text": "If I worry and get upset, then I waste energy, I have had to learn to get distracted if I find myself on that worry train, call a friend, go for a walk, just not obsess, it goes nowhere.", "speaker": "sys", "strategy": "Information"}, {"text": "And I urge you to get a counselor.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "that's good advice!", "speaker": "usr"}, {"text": "I will", "speaker": "usr"}, {"text": "Thank you", "speaker": "usr"}, {"text": "You are welcome. Watch your thinking, when it goes off track, take charge, change your thinking, get up and move about and do something else because it's not healthy for you to worry. As you said, you freak out, and that is not good for you or your children.", "speaker": "sys", "strategy": "Others"}, {"text": "definitely, I think I can do that! I feel a lot better!", "speaker": "usr"}, {"text": "It's a rough situation, it will be difficult, you seem very intelligent, have thought about this, are working on a plan and are able to discuss it. That's a big plus on yoru side.", "speaker": "sys", "strategy": "Information"}, {"text": "Thank you! I'm feeling a lot more confident!", "speaker": "usr"}, {"text": "I'm glad to hear it. Keep the faith, all will be well in due time! Sometimes rough roads really work out, but it never FEELS that way! You have a good night! :D", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "This was a great task", "seeker_question2": "The website was very easy to use!", "supporter_question1": "I did like how I connected with the lady. I could identify with her problem and encourage her.", "supporter_question2": ""} {"experience_type": "Previous Experience", "emotion_type": "fear", "problem_type": "academic pressure", "situation": "i don't understand the course", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi", "speaker": "sys", "strategy": "Question"}, {"text": "hello", "speaker": "usr"}, {"text": "how may I help you", "speaker": "sys", "strategy": "Question"}, {"text": "i have this course that freaks me out", "speaker": "usr"}, {"text": "okay", "speaker": "sys", "strategy": "Question"}, {"text": "its calculus and i dint seems to get it", "speaker": "usr"}, {"text": "yes the course is kind difficult", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "have you try to tell your friends or someone to put you through?", "speaker": "sys", "strategy": "Question"}, {"text": "i did have a friend that put me trough but still couldn't get it right", "speaker": "usr"}, {"text": "I know that you have done your best, but keep on trying more ways by telling someone", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I know that you have done your best, but keep on trying more ways by telling someone", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I know that you have done your best, but keep on trying more ways by telling someone", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "how can i go about it if i don't get what i am being thought", "speaker": "usr"}, {"text": "I can see how anxious you are, just as i am chatting with you. You really need assistance to solve the course and pass very well.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I can see how anxious you are, just as i am chatting with you. You really need assistance to solve the course and pass very well.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I was also in that shoe, but you can try to move close to someone you think knows the course very well", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes i am very anxious and scared", "speaker": "usr"}, {"text": "you have done best so far, you need to get rid of that fear to understand the course. You can even go online, like download some videos about the course, it will tutor you and really be of help", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "hello", "speaker": "sys", "strategy": "Others"}, {"text": "yes i will try and download some video tutorial on youtube maybe that will help", "speaker": "usr"}, {"text": "definitely, it will be of help", "speaker": "sys", "strategy": "Others"}, {"text": "ok thanks for the advice", "speaker": "usr"}, {"text": "get your courage back, do not give room for fear.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "you are welcome,", "speaker": "sys", "strategy": "Others"}, {"text": "yea, will try and do that", "speaker": "usr"}, {"text": "I wish you the best luck", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "thanks pal", "speaker": "usr"}, {"text": "bye", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "you can end the chat", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "nothing else", "seeker_question2": "what about voice chat", "supporter_question1": "nothing, very good", "supporter_question2": "no"} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "High expectations at work and little time to complete them", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello.", "speaker": "sys", "strategy": "Others"}, {"text": "Hi", "speaker": "usr"}, {"text": "How can i support you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm just looking for a way to cope with the stresses of my job right now. I work in healthcare and have a lot to do and it feels like I have no time to get everything done", "speaker": "usr"}, {"text": "I see how that would be overwhelming.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It can help to just allow yourself a brief rest when you can.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you have any good ideas to cope with stress?", "speaker": "usr"}, {"text": "I find it helpful to find even just five minutes in the morning or evening to meditate.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Some deep breathing to clearly our mind.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "What do you do in the moment when you are overwhelmed? I get so busy I feel like a mess and so unorganized", "speaker": "usr"}, {"text": "So you feel like everything is happening at once, so how can you get to anything at all?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I just feel like my work performance is suffering", "speaker": "usr"}, {"text": "I'm supposed to get things done in a certain amount of time and I don't have the help I need to get everything done", "speaker": "usr"}, {"text": "I work for a big company and corporate sets goals that cannot reasonably be met safely in the amount of time we are given with the lack of support", "speaker": "usr"}, {"text": "This can be a common stressful feeling in health care.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have anyone in the organization you would feel comfortable addressing the workload with?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I do, but in the past when I have said something I wasn't given a solution, only asked what I think could be done", "speaker": "usr"}, {"text": "I think we need more staff but they didn't think that was the solution", "speaker": "usr"}, {"text": "You are within your rights to only do what can be reasonablly expected with quality and safety in mind.", "speaker": "sys", "strategy": "Information"}, {"text": "It can be difficult, but do your best and do not allow a sense of pressure to impact you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you. I really needed to hear this!", "speaker": "usr"}, {"text": "I know how unrealistic corporate expectations can feel!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you for taking the time to talk with me", "speaker": "usr"}, {"text": "You are very welcome. Have a lovely evening, thingscwill getvbetter for you!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""} {"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "problems with friends", "situation": "my friends refuse to take the pandemic seriously", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "sys", "strategy": "Others"}, {"text": "Hello How are you?", "speaker": "usr"}, {"text": "I'm doing well. How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm actually not doing that great. I'm feeling pretty bad", "speaker": "usr"}, {"text": "I'm sorry to hear that, what's going on?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Well, I'm a little frustrated with my friends because they aren't taking the pandemic seriously.", "speaker": "usr"}, {"text": "They think it's a hoax.", "speaker": "usr"}, {"text": "I see. I assume you are taking it seriously?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, I take it very seriously. I lost my grandfather to the illness earlier in the year and I also contracted it. I was sicker than I ever have been and I still can't smell or taste.", "speaker": "usr"}, {"text": "Oh wow, I'm very sorry to hear that! I'm sorry for your loss.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do your friends know that you were sick or that you lost a loved one?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah they do which is why it's so frustrating to hear them talk about it not being real.", "speaker": "usr"}, {"text": "It really hurts", "speaker": "usr"}, {"text": "So they are not taking you seriously either then?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That's really frustrating and I'm sorry to hear that.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you have any friends who you can trust and talk to?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I do, I have a few newer friends that I've made recently that have had lost family members too. They don't seem to think it's a hoax.", "speaker": "usr"}, {"text": "That can certainly be difficult to talk about. But maybe you can build stronger relationships with them.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Friendships can change overtime and sometimes people who don't value the friendship can find themselves without friends.", "speaker": "sys", "strategy": "Information"}, {"text": "I know, it would be hard to say goodbye to them but I don't feel respected.", "speaker": "usr"}, {"text": "Maybe you don't have to say goodbye. Maybe you can just ignore them and see if any of them reach out to you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You shouldn't have to feel bad in a friendship. Friends are supposed to support each other. If you aren't feeling support, maybe it's time to make new friends.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think you're right, It's just hard to say goodbye to them. I may take your advice and just ignore them for a bit. My new friends seem to have better heads on their shoulders anyway and I like talking to them.", "speaker": "usr"}, {"text": "I think that's a great plan!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks so much for your help!! I really appreciate it.", "speaker": "usr"}, {"text": "No problem! glad I could help!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}