Regulator dashboard
Source: gov.uk (2025-10-30)

Information and key performance indicators (KPIs) from 16 UK regulators, published quarterly as part of the UK government’s Regulatory Action Plan.

The regulator dashboard is a quarterly publication that pulls together information and key performance indicators (KPIs) from 16 regulators in the UK. It’s part of the UK government’s Regulatory Action Plan (https://www.gov.uk/government/publications/a-new-approach-to-ensure-regulators-and-regulation-support-growth), which sets out expectations on regulators to:
- clearly publish their KPIs – a set of high-level measures to assess their performance
- test with businesses to check the KPIs are relevant and accurate
- seek feedback on areas for improvement, and work with government to make improvements
As announced by the government on 21 October 2025 (https://www.gov.uk/government/publications/a-new-approach-to-ensure-regulators-and-regulation-support-growth), the dashboard will improve visibility and scrutiny by publishing regulator KPIs in one place, and providing a way to give feedback.

You can send feedback by emailing the Department for Business and Trade (DBT) at: xxx@xxx.xx (mailto:xxx@xxx.xx)

Your feedback will be used to help improve this product and regulator services. DBT will share your anonymised feedback with regulators and other relevant government departments. They will never share your personal information.

Regulators listed in the dashboard

Civil Aviation Authority (CAA)

The CAA is the UK’s aviation and aerospace regulator, tasked with ensuring that:
- aviation and aerospace meet the highest safety standards
- consumers have choice, value for money, are protected and treated fairly when they fly
- the environmental impact of aviation is effectively managed through efficient use of airspace, and emissions are reduced
- the aviation industry manages security risks effectively
In recent years it has developed new functions or approaches to regulate, enable and oversee space flight, sustainability, future flight technologies (including electric aircraft and drones) and AI in aviation.

The CAA’s licencing, certification and approvals are wide-ranging, diverse and complex, stretching from approving orbital space flight launches, to licensing over 40,000 UK pilots, to permitting half a million drone users to operate annually.

Beyond its national remit, the CAA also plays an active role in the global aviation community, supporting other regulators through technical collaboration, knowledge sharing and capacity building. This includes contributing to international working groups, advising on regulatory frameworks, and helping to shape global standards that promote safety, innovation, and sustainability across borders.
- CAA website (https://www.caa.co.uk/)
- CAA KPIs (https://www.caa.co.uk/our-work/about-us/our-service-standards/)
- CAA annual report (https://www.caa.co.uk/our-work/corporate-reports/annual-report-and-accounts/)
- contact the CAA (https://www.caa.co.uk/our-work/information-requests/contact-us/)
Competition and Markets Authority (CMA)

The CMA works to promote competition for the benefit of consumers across all sectors of the UK economy. It investigates mergers, markets and regulated industries, enforces competition and consumer law, and works to eliminate anti-competitive practices.

It has powers to investigate businesses suspected of breaching competition law and review mergers which might restrict competition. And conducts market studies and investigations in markets where competition may not be working well.
- CMA website (https://www.gov.uk/government/organisations/competition-and-markets-authority)
- CMA KPIs (https://www.gov.uk/government/publications/cma-annual-report-and-accounts-2024-to-2025)
- CMA annual report (opens as a PDF) (https://assets.publishing.service.gov.uk/media/686f94b42557debd867cbf38/Annual_Report_and_Accounts_2024_to_2025.pdf)
- contact the CMA (https://www.gov.uk/government/organisations/competition-and-markets-authority#org-contacts)
Environment Agency (EA)

The EA is responsible for protecting and improving the environment in England. It works to create better places for people and wildlife, supporting sustainable development. The EA regulates major industry and waste, treatment of contaminated land, water quality and resources and fisheries. It also helps communities to be more resilient to flooding and coastal erosion by managing flood risk infrastructure, responding to incidents and providing flood forecasting and warnings.
- EA website (https://www.gov.uk/government/organisations/environment-agency)
- EA KPIs (https://www.gov.uk/government/publications/environment-agency-corporate-scorecards-2025-to-2026/environment-agency-corporate-scorecard-summary-2025-to-2026-quarter-1)
- EA annual report (https://www.gov.uk/government/collections/environment-agency-annual-reports-and-accounts)
- contact the EA (https://www.gov.uk/government/organisations/environment-agency#org-contacts)
Financial Conduct Authority (FCA)

The FCA regulates financial services firms in the UK, setting standards for firms to meet and holding them to account if they do not meet them. It enables a fair and thriving financial services market, for the good of consumers and the economy. Its work helps underpin the UK’s reputation as a leading global financial centre – one where consumers are well served, and firms can operate and innovate with clarity and certainty.
- FCA website (https://www.fca.org.uk/)
- FCA KPIs (opens as a PDF) (https://www.fca.org.uk/publication/data/operating-service-metrics-2024-25.pdf)
- FCA annual report (opens as a PDF) (https://www.fca.org.uk/publication/annual-reports/annual-report-2024-25.pdf)
- contact the FCA (https://www.fca.org.uk/contact)
Food Standards Agency (FSA)

The FSA’s purpose as set out in law is to safeguard public health and protect the interests of consumers in relation to food. It works closely with the UK government and the governments in Wales and Northern Ireland, but acts independently and transparently, led by science and evidence.

The FSA’s fundamental mission is food you can trust. It protects the public by ensuring that food is safe and is what it says it is. The FSA is involved in helping to make food healthier and more sustainable for everyone.
- FSA website (https://www.food.gov.uk/)
- FSA KPIs (opens as a PDF) (https://www.food.gov.uk/sites/default/files/media/document/FSA%20BC%2025-09-04%20-%20Q1%20Performance%20BC%20Slides.pdf)
- FSA annual report (opens as a PDF) (https://www.food.gov.uk/sites/default/files/media/document/FSA-Annual%20Reports%20and%20Accounts%202024_Consolidated.pdf)
- contact the FSA (https://www.food.gov.uk/contact/consumers/find-details)
Health and Safety Executive (HSE)

HSE is Britain’s national regulator for workplace health and safety. It prevents work-related death, injury and ill health by working with businesses, employers and workers to ensure risks in the workplace are properly managed. HSE regulates various high-risk work sectors including construction, chemicals, nuclear installations, offshore oil and gas, and mining. It provides guidance, conducts inspections, investigates incidents and enforces health and safety legislation.
- HSE website (https://www.hse.gov.uk/)
- HSE annual report and KPIs (opens as a PDF) (https://assets.publishing.service.gov.uk/media/674710ce7b2b8dd6bf1474c8/HSEannualreportaccounts23-24_v15_ONLINE.pdf)
- contact HSE (https://www.hse.gov.uk/contact/index.htm)
Information Commissioner’s Office (ICO)

The ICO is the UK’s independent authority established to uphold information rights in the public interest. It regulates data protection legislation and promotes transparency by public bodies. The ICO oversees the UK General Data Protection Regulation (GDPR), Data Protection Act, Freedom of Information Act, Environmental Information Regulations, and Privacy and Electronic Communications Regulations, amongst other pieces of legislation. It provides guidance, handles complaints, conducts audits and has powers to take enforcement action.
- ICO website (https://ico.org.uk/)
- ICO’s current published KPIs (https://ico.org.uk/about-the-ico/our-information/our-performance/)
- ICO annual report (https://ico.org.uk/about-the-ico/our-information/annual-reports/)
- report on enabling businesses in the economy (https://ico.org.uk/about-the-ico/research-reports-impact-and-evaluation/impact-and-evaluation/evaluations/enabling-businesses-in-the-economy/)
- contact the ICO (https://ico.org.uk/global/contact-us/)
Medicines and Healthcare products Regulatory Agency (MHRA)

The MHRA regulates medicines, medical devices and blood components for transfusion in the UK. It ensures these products work and are acceptably safe, operating a system of licencing, approval and post-market surveillance. The MHRA oversees clinical trials, evaluates safety reports, inspects manufacturing facilities and responds to public health threats.
- MHRA website (https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency)
- MHRA KPIs (https://www.gov.uk/government/publications/mhra-performance-data/mhra-performance-data#overview)
- MHRA annual report (https://www.gov.uk/government/publications/medicines-and-healthcare-products-regulatory-agency-annual-report-and-accounts-2024-to-2025)
- contact the MHRA (https://www.gov.uk/guidance/contact-mhra)
National Institute for Health and Care Excellence (NICE)

NICE helps practitioners and commissioners get the best care to people, fast, while ensuring value for the taxpayer. It does this by producing useful and usable guidance for health and care practitioners, which includes rigorous, independent assessment of complex evidence for new health technologies. It develops recommendations that focus on what matters most and drive innovation into the hands of health and care practitioners.
- NICE website (https://www.nice.org.uk/)
- NICE KPIs (opens as a PDF) (https://a.storyblok.com/f/243782/x/9724827f59/september-25-pbm-ipr.pdf)
- NICE annual report (https://www.gov.uk/government/publications/nice-annual-report-and-accounts-2024-to-2025)
- contact NICE (https://www.nice.org.uk/contact-us)
Natural England

Natural England is the government’s adviser for the natural environment in England, helping to protect England’s nature and landscapes for people to enjoy and for the services they provide. It regulates activities affecting protected sites and species and advises on sustainable land management and development. Natural England works to conserve and enhance biodiversity, geodiversity and the natural environment, while promoting public access to and enjoyment of the countryside.
- Natural England website (https://www.gov.uk/government/organisations/natural-england)
- Natural England KPIs (https://www.gov.uk/government/publications/natural-england-key-performance-indicator-information/natural-england-key-perfomance-indicator-information-2023-to-2024)
- Natural England annual report (https://www.gov.uk/government/collections/natural-england-annual-reports-and-accounts)
- contact Natural England (https://www.gov.uk/government/organisations/natural-england#org-contacts)
Office of Communications (Ofcom)

Ofcom is the UK’s independent communications regulator, overseeing TV, radio, video-on-demand, fixed line telecoms, mobiles, postal services and the airwaves over which wireless devices operate. It ensures people get the best from their communications services and are protected from scams and harmful content, while ensuring competition can thrive. Ofcom issues licences to operators, manages radio spectrum, sets and enforces rules for broadcasters and addresses complaints about content standards.
- Ofcom website (https://www.ofcom.org.uk/)
- Ofcom annual report and KPIs (https://www.ofcom.org.uk/about-ofcom/annual-reports-and-plans/ofcoms-annual-report)
- contact Ofcom (https://www.ofcom.org.uk/about-ofcom/what-we-do/contact-us)
Office of Gas and Electricity Markets (Ofgem)

Ofgem is the regulator for electricity and gas markets in Great Britain. Its principal aim is to protect the interests of existing and future electricity and gas consumers. It sets price controls for network operators, promotes competition in energy markets, ensures security of energy supply and oversees initiatives to drive the transition to a low carbon economy. Ofgem licences energy companies, monitors their performance and ensures they comply with rules and regulations.
- Ofgem website (https://www.ofgem.gov.uk/)
- Ofgem annual report and KPIs (https://www.ofgem.gov.uk/news-and-insight/data/data-portal)
- contact Ofgem (https://www.ofgem.gov.uk/about-us/contact-us)
Office of Rail and Road (ORR)

The ORR is the independent economic and safety regulator for Britain’s railways and monitor of National Highways. It regulates Network Rail and HS1 Ltd, health and safety for the entire rail industry, and ensures fair access to the rail network. The ORR holds Network Rail and National Highways to account for their performance and efficiency, protects the interests of rail and road users and ensures market competition works in passengers’ interests.
- ORR website (https://www.orr.gov.uk/)
- ORR annual report and KPIs (opens as a PDF) (https://www.orr.gov.uk/media/27115/download)
- contact the ORR (https://www.orr.gov.uk/contact-us)
Prudential Regulation Authority (PRA)

Part of the Bank of England, the PRA is the UK’s prudential regulator for banks, building societies, credit unions, insurance companies and designated investment firms. The PRA’s primary objectives are to promote the safety and soundness of the firms it regulates and to contribute to securing an appropriate degree of protection for insurance policyholders.

The PRA also has secondary objectives to facilitate effective competition in relevant markets, and to facilitate – subject to aligning with relevant international standards – the international competitiveness and medium to long-term growth of the UK economy.
- PRA website (https://www.bankofengland.co.uk/explainers/what-is-the-prudential-regulation-authority-pra)
- PRA KPIs (opens as a PDF) (https://www.bankofengland.co.uk/-/media/boe/files/prudential-regulation/publication/2025/authorisations-performance-report-q2-202526.pdf)
- PRA annual report (https://www.bankofengland.co.uk/prudential-regulation/publication/2025/june/pra-annual-report-2024-25)
- PRA’s competitiveness and growth report (https://www.bankofengland.co.uk/prudential-regulation/publication/2025/june/pra-secondary-competitiveness-and-growth-objectives-report-2024-25)
- contact the PRA (https://www.prarulebook.co.uk/contact-us)
The Pensions Regulator (TPR)

TPR is the UK’s regulator of workplace pension schemes. It works to ensure pension schemes are adequately funded and run in members’ best interests. TPR regulates defined benefit, defined contribution and public service pension schemes, protecting the benefits of pension scheme members and maintaining confidence in pensions. It has powers to investigate schemes, pursue civil or criminal cases against those who put schemes at risk and can issue financial penalties.
- TPR website (https://www.thepensionsregulator.gov.uk/en)
- TPR’s new KPIs (https://www.thepensionsregulator.gov.uk/en/document-library/corporate-information/corporate-plans/commitment-to-growth-new-key-performance-indicators)
- TPR’s annual report and KPIs (opens as a PDF) (https://www.thepensionsregulator.gov.uk/media/p2ghb1r2/annual-report-and-accounts-2024-2025.pdf)
- TPR’s Corporate Plan 2024 to 2027: Year 2 Update (https://www.thepensionsregulator.gov.uk/en/document-library/corporate-information/corporate-plans/corporate-plan-24-27-yr-2-update#performance)
- contact TPR (https://www.thepensionsregulator.gov.uk/en/contact-us)
The Water Services Regulation Authority (Ofwat)

Ofwat is the economic regulator of the water sector in England and Wales. It ensures water companies provide consumers with a good quality, efficient service at a fair price. Ofwat sets price controls that determine the amount water companies can charge customers over 5-year periods, promotes competition where appropriate, monitors water companies’ performance against commitments and takes action when necessary. It works to ensure companies are financially resilient and can deliver long-term water resource management and environmental protection.
- Ofwat website (https://www.ofwat.gov.uk)
- Ofwat KPIs (https://www.ofwat.gov.uk/about-us/our-performance/ofwat-regulator-action-plan-kpis/)
- Ofwat annual report (https://www.ofwat.gov.uk/about-us/our-performance/)
- contact Ofwat (https://www.ofwat.gov.uk/contact-us/)