Technology Tracker
Source: data.gov.uk (2020-10-08)

The Technology Tracker started in 2004. This research measures awareness, access, use of and attitudes towards fixed and mobile telecoms, internet, multi-channel TV, and radio, among UK adults (aged 16+). 
Across the UK overall, and within each UK nation, the Technology Tracker provides detailed analysis by key population demographics, sub-region, and by urban vs. rural. It collects data that enable comparisons to be made with older data collected by Ofcom, informing Ofcom analysis, reports and decisions.

Up to and including 2014, there were three waves of research per year: from 2015 to 2017, there were two waves per year, in April and October. From 2018  there will be one wave of research per year.

The data have  been published in csv format since 2011. The datasets from 2011 to 2015 inclusive contain the chart data only: from 2016 onwards they will contain all the data from the .spss files.

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
NATION..........................................................................................................................................................................................................................................................................................................................................................................................................................1
Base : All respondents
REGION .........................................................................................................................................................................................................................................................................................................................................................................................................................2
Base : All respondents
URBANITY .....................................................................................................................................................................................................................................................................................................................................................................................................................4
Base : All respondents
CABLE AREA.................................................................................................................................................................................................................................................................................................................................................................................................................5
Base : All respondents
DEPRIVATION LEVEL...................................................................................................................................................................................................................................................................................................................................................................................................6
Base : All respondents
SE. GENDER .................................................................................................................................................................................................................................................................................................................................................................................................................7
Base : All respondents
SF. AGE OF RESPONDENT.........................................................................................................................................................................................................................................................................................................................................................................................8
Base : All respondents
QSEG (QZ8). What is the occupation of the main wage earner in your household. CODE SOCIAL GRADE. (SINGLE CODE) .............................................................................................................................................................................................................................10
Base : All respondents
QZ6 (SG). WORKING STATUS...................................................................................................................................................................................................................................................................................................................................................................................12
Base : All respondents
QZ7 (SH). HOUSEHOLD STATUS..............................................................................................................................................................................................................................................................................................................................................................................14
Base : All respondents
SH (SI). Total number in household (including respondent and any children)............................................................................................................................................................................................................................................................................................................16
Base : All respondents
SI (SK). Household size...............................................................................................................................................................................................................................................................................................................................................................................................17
Base : All respondents
SJ. Total number of children in household (under 18), including respondent (if respondent is under 18) .................................................................................................................................................................................................................................................................18
Base : All respondents
QB1. SHOWCARD Which of the following do you, or does anyone in your household, have in your home at the moment? (MULTI CODE).........................................................................................................................................................................................................19
Base : All respondents
QB2. SHOWCARD And do you personally use...? (MULTI CODE)............................................................................................................................................................................................................................................................................................................................21
Base : All respondents
QB3 (QB4). SHOWCARD Which games console/s do you or does anyone in your household have at the moment? (MULTI CODE) ...................................................................................................................................................................................................................23
Base : Those who have access to a games console at home
QB4 (QB5). SHOWCARD Which, if any, of these do you use your games console for? (MULTI CODE) .................................................................................................................................................................................................................................................................25
Base : Those who have access to a games console at home
QB5 (QB6) Does your household's e-reader (digital book reader) have built-in 3G access to a mobile network? This means that books can be purchased online and downloaded from anywhere with a signal, without the need for a Wi-Fi connection? ........................27
Base : Those who personally use an e-reader/ digital book reader
QC1. Is there a landline phone in your home that can be used to make and receive calls? (SINGLE CODE) PROMPTED....................................................................................................................................................................................................................................28
Base : All respondents

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
QC2 (QC2A). Do you ever use this landline phone at home yourself to make and/or receive calls, for internet access or both? (MULTI CODE) ..................................................................................................................................................................................................30
Base : Those with a landline phone at home
QC3 (QC28). SHOWCARD Which of these do you consider to be your MAIN method of making and receiving telephone calls? (SINGLE CODE)..............................................................................................................................................................................................31
Base : All respondents
QC4 (QC28A). SHOWCARD And thinking about when you are at home, which is your MAIN method of making and receiving telephone calls? (SINGLE CODE).....................................................................................................................................................................32
Base : All respondents
QD1. How many mobile phones IN TOTAL do you AND members of your household use? (SINGLE CODE).........................................................................................................................................................................................................................................................33
Base : All respondents
QD2. Do you personally use a mobile phone? How many mobile phones with different telephone numbers do you use at least once a month? Please include any phones used for work or other purposes. (SINGLE CODE)....................................................................35
Base : All respondents
QD3 (QD10). Which mobile network do you use most often? (SINGLE CODE) ........................................................................................................................................................................................................................................................................................................37
Base : Those who personally use a mobile phone
QD4 (QD24B). Do you personally use a smartphone? IF UNSURE - A smartphone is a phone on which you can easily access emails, download files and applications, as well as view websites and generally surf the internet. Popular brands of smartphone include
BlackBerry, iPhone and Android phones such as the HTC Desire. ............................................................................................................................................................................................................................................................................................................................39
Base : Those who personally use a mobile phone
QD5 (QD40). SHOWCARD And which operating system is on your smartphone? This means the software which runs on your phone and determines the phone's appearance, interaction and functions. (SINGLE CODE) .......................................................................40
Base : Those with a smartphone
QD6 (QD27). SHOWCARD How likely is it that you will get a smartphone in the next 12 months? (SINGLE CODE)..............................................................................................................................................................................................................................................41
Base : Those without a smartphone
QD7 (QD11). SHOWCARD Which of these best describes the mobile package you personally use most often? (SINGLE CODE) .......................................................................................................................................................................................................................43
Base : Those who personally use a mobile phone
QD8 (QD11A). When you signed up for your current mobile contract did you get a handset with the contract or did you only get a SIM card? (SINGLE CODE).........................................................................................................................................................................44
Base : Those who use a postpay/ contract mobile phone
QD9 (QD41). Does your phone contract include any of these? (MULTI CODE)........................................................................................................................................................................................................................................................................................................45
Base : Those who use a postpay/ contract mobile phone
QD10 (QD42). Do you have a monthly data cap or allowance on your mobile phone contract where you can use a certain amount of mobile data to access the internet? Above this limit you might have to pay for any extra data usage. (SINGLE CODE)....................46
Base : Those who have an inclusive data allowance in their mobile phone contract
QD11 (QD43). SHOWCARD Do you know what your monthly data cap or allowance is?.........................................................................................................................................................................................................................................................................................47
Base : Those who have a monthly data cap or allowance on their mobile phone contract
QD12A (QD4A). SHOWCARD How often, if at all, do you use your mobile phone to send or receive text messages? (SINGLE CODE)...............................................................................................................................................................................................................48
Base : Those who personally use a mobile phone
QD12B (QD4B). SHOWCARD And how often, it at all, do you use your mobile phone to make calls? (SINGLE CODE) ........................................................................................................................................................................................................................................50
Base : Those who personally use a mobile phone
QD12C (QD4C). SHOWCARD How often, it at all, do you use your mobile phone to access email or internet services? (SINGLE CODE)...........................................................................................................................................................................................................52
Base : Those with a smartphone
QD12D (QD4D). SHOWCARD How often, it at all, do you use your mobile phone to use apps or applications? (SINGLE CODE).........................................................................................................................................................................................................................54
Base : Those with a smartphone
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)......................................................................................................................................................................56
Base : Those who personally use a mobile phone

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE) .............................................................................................................................................................................................................................62
Base : Those who personally use a mobile phone
QD15 (QD28C). SHOWCARD You said that you use your mobile phone to access the internet. Which one of these best describes where you use your mobile phone to access the internet? (SINGLE CODE)...........................................................................................68
Base : Those who use their mobile phone to access the internet
QD16 (QD28E) SHOWCARD Which of these ways do you use your mobile phone to access the internet? (MULTI CODE)..................................................................................................................................................................................................................................70
Base : Those who use their mobile phone to access the internet
QD17 (QD28F). SHOWCARD In which of these places do you use your mobile phone to access the internet outside of the home? (MULTI CODE)...........................................................................................................................................................................................72
Base : Those who use their mobile phone to access the internet outside the home
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE) ....................................................................................................................................................................................................................73
Base : Those with a smartphone
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)..................................................................................................................................................................................75
Base : Those with a smartphone
QE1. Does your household have a PC, laptop, netbook or tablet computer? (MULTI CODE OPTIONS 1-4 ONLY)................................................................................................................................................................................................................................................77
Base : All respondents
QE2 (QE35). How many tablet computers do you have in your household? (SINGLE CODE) .................................................................................................................................................................................................................................................................................78
Base : Those with any tablet computers in the household
QE3 (QE36). Do you personally use this/ any of these tablet computer/s? (SINGLE CODE)....................................................................................................................................................................................................................................................................................79
Base : Those with any tablet computers in the household
QE4 (QE37). Is your tablet computer 3G enabled? This means that the tablet could be used - with a SIM card - to go online from anywhere with a signal, without the need for a Wi-Fi connection? (SINGLE CODE)..................................................................................80
Base : Those who personally use a tablet computer
QE5 (QE38). And do you have a separate mobile subscription for your tablet, which allows you to go online from anywhere with a 3G signal, without the need for a Wi-Fi connection? (SINGLE CODE)......................................................................................................81
Base : Those who use a 3G enabled tablet computer
QE6 (QE2). Do you or does anyone in your household have access to the internet/ Worldwide Web at HOME (via any device, e.g. PC, laptop, mobile phone etc)? (SINGLE CODE).....................................................................................................................................82
Base : All respondents
QE7 (IN6). SHOWCARD Do you ever go online anywhere other than in your home at all (via any device, e.g. PC, laptop, mobile phone, etc.)? IF YES: Where is that? (MULTI CODE)..................................................................................................................................83
Base : All respondents
QE8 (QE23). SHOWCARD And how often do you personally use the internet nowadays either at home or elsewhere? (SINGLE CODE)............................................................................................................................................................................................................85
Base : Those who use the internet at home or elsewhere
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)..................................................................................................................................................................................................................................87
Base : Those with access to the internet at home
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)..................................................................................................................................................................................................................................90
Base : All respondents
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using mobile broadband? ..93
Base : Those in a household with mobile broadband
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using mobile broadband? ..94
Base : All respondents
QE11 (QE32). What were the reasons you took up a mobile broadband service? (MULTI CODE) UNPROMPTED................................................................................................................................................................................................................................................95
Base : Those who use mobile broadband to access the internet

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
QE12 (QE22C). Which one of these best describes where you use mobile broadband to access the internet? (SINGLE CODE) ..........................................................................................................................................................................................................................97
Base : Those who use mobile broadband to access the internet
QE13 (QE32). SHOWCARD In which of these places do you use mobile broadband to access the internet outside of the home? (MULTI CODE) ..............................................................................................................................................................................................99
Base : Those who use mobile broadband to access the internet outside the home
QE14 (QE3B). How many people aged 16 or over in your household (including yourself) could access the fixed broadband connection in your home if they wanted to? ........................................................................................................................................................100
Base : Those with fixed broadband at home where there is more than one person in household
QE15 (QE3A). How many people aged 16 or over in your household (including yourself) could access the mobile broadband connection in your home if they wanted to? .....................................................................................................................................................101
Base : Those with mobile broadband at home where there is more than one person in household
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)...............................................................................................................................................................................................102
Base : Those with access to the internet at home
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)...............................................................................................................................................................................................109
Base : All respondents
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)............................................................................................................................................................116
Base : Those with access to the internet at home
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)............................................................................................................................................................123
Base : All respondents
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE).........................................................................................................................................................130
Base : Those in a household with fixed broadband
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)...........................................................................................................................................................................................................................132
Base : Those in a household with fixed broadband
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)..............................................................................................................................................................135
Base : Those in a household with mobile broadband
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE) ..........................................................................................................................................................................................................................137
Base : Those in a household with mobile broadband
QE22 (QE12X). SHOWCARD You said you use a mobile USB stick or dongle to access the internet, thinking about the speed of your mobile broadband, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE CODE)........139
Base : Those in a household with mobile broadband
QE23 (QE12). SHOWCARD Thinking about the speed of your household's fixed broadband internet, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE CODE) ............................................................................................140
Base : Those in a household with fixed broadband
QE24 (QE35). READ OUT DESCRIPTION OF WIRELESS ROUTER. Do you or anyone in your household use a fixed wireless internet connection at home (Wi-Fi)? (SINGLE CODE)...............................................................................................................................141
Base : Those in a household with fixed broadband
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)..........................................................................................................................................142
Base : Those using a wireless internet connection at home
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)........................................................................................................................................144
Base : Those using a wireless internet connection at home
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE) ...........................................................................................................................................................................................................................146
Base : All respondents
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE).......................................................................................................................................................................................................................................................149
Base : All respondents

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
TV MULTI-PLATFORM OWNERSHIP.......................................................................................................................................................................................................................................................................................................................................................................151
Base : All respondents
MULTICHANNEL TV OWNERSHIP..........................................................................................................................................................................................................................................................................................................................................................................153
Base : All respondents
QH2 (QH53). Is the MAIN TV in your household an HDTV set or HD ready? (SINGLE CODE)..............................................................................................................................................................................................................................................................................154
Base : Those with a TV in the household
QH3 (QH54) Although you have an HDTV ready set, to actually watch TV channels and programmes that are broadcast in high definition, you need an HD set top box or a TV with built-in HDTV receiver. For the main TV set, does your household have an HDTV
service - from either Sky, Virgin Media, Freesat or Freeview? (SINGLE CODE) .....................................................................................................................................................................................................................................................................................................155
Base : Those whose main TV set is an HDTV or HD-ready
QH4 (QH57). Is the MAIN TV in your household 3D ready? IF NECESSARY - By this I mean that the TV can display pictures in 3D from specific channels (such as Sky 3D) or when watching 3D DVDs or Blue Ray disks or when playing 3D video games. (SINGLE
CODE)........................................................................................................................................................................................................................................................................................................................................................................................................................156
Base : Those with a TV in the household
QH5 (QH58). Do you or anyone in your household watch 3D content on your TV - whether from 3D TV channels, 3D DVDs or Blu Ray disks or 3D video games? (SINGLE CODE).....................................................................................................................................157
Base : Those whose main TV set is 3D ready
QH6 (QH59). SHOWCARD How often do you or anyone in your household watch 3D content on your TV? (SINGLE CODE).............................................................................................................................................................................................................................158
Base : Those whose main TV set is 3D ready
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)......................................................................................................................................................................................................................................................159
Base : Those with Satellite TV
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)..................................................................................................................................................................................................................162
Base : Those with paid for Sky Satellite TV
QH9 (QH5). SHOWCARD Which, if any, of these channels do you subscribe to through your Cable TV service? (MULTI CODE) ......................................................................................................................................................................................................................165
Base : Those with Cable TV
QH10A (QR1A). Does your household have Sky+? (SINGLE CODE) .....................................................................................................................................................................................................................................................................................................................166
Base : Those with Sky TV
QH10B (QR1B). Does your household have V+? (SINGLE CODE).........................................................................................................................................................................................................................................................................................................................167
Base : Those with Cable TV
QH10C (QR1C). Does your Freesat set top box allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)...............................................................................................................................................................168
Base : Those with Freesat
QH10D (QR1D). Does your Freeview box or Freeview TV set allow to record and store TV programmes, and also pause and rewind live TV programmes (this includes Freeview Playback and Freeview Plus boxes)? (SINGLE CODE)...............................................169
Base : Those with Freeview
QH10E (QR1E). Does your broadband TV service allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)...........................................................................................................................................................170
Base : Those with Broadband TV
QH10F (QR1F). Do you have a YouView set top box? This is a new product allowing you to watch catch-up TV via services such as BBC iPlayer and ITV Player, view TV 'on demand', and also record, pause and rewind live TV programmes. (SINGLE CODE).....171
Base : Those with a TV in the household
DVR HOUSEHOLD OWNERSHIP ............................................................................................................................................................................................................................................................................................................................................................................172
Base : Those with Sky TV/ Cable TV/ Freesat/ Freeview/ Broadband TV/ YouView
QH11 (QR5). SHOWCARD How often, if ever, do you use your DVR to watch recorded programmes? (SINGLE CODE)....................................................................................................................................................................................................................................173
Base : Those who own a DVR
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE).....................................174
Base : Those who own a DVR

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
QH13 (QR9). SHOWCARD When you watch recordings you have made with your DVR, how often, if at all, do you fast forward through the adverts? (SINGLE CODE).........................................................................................................................................................177
Base : Those who own a DVR
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)....................................................................................................................................................................................................178
Base : Those who own a DVR
QH15 (QR14). SHOWCARD When you watch television, which, if any, of these do you usually do first? (SINGLE CODE)..................................................................................................................................................................................................................................180
Base : Those who own a DVR
QH16 (QH42A). Do you ever watch TV programmes 'on demand' through your TV service? (READ EXPLANATION IF NECESSARY) IF 'YES' Are you watching programmes 'on demand' through your TV service such as Sky or Virgin Media, or through a
'standalone' service such as LoveFilm, Netflix or Blinkbox? .....................................................................................................................................................................................................................................................................................................................................181
Base : Those with multichannel TV
QH17 (QH42B). SHOWCARD How often, if ever, do you use your 'on demand' TV service to watch TV programmes after they've been shown?..............................................................................................................................................................................................182
Base : Those who ever watch TV programmes 'on demand' through their TV service
QH18 (QH43A). Do you ever watch TV programmes online or download programmes from UK TV broadcasters' website (such as BBC iPlayer, ITV Player, Channel 4 On-Demand/ 4OD, Demand Five, or Sky Player) after they've been shown? I don't mean watching
live programmes online..............................................................................................................................................................................................................................................................................................................................................................................................183
Base : Those with access to the internet at home or elsewhere
QH19 (QH43B). SHOWCARD How often, if ever, do you watch TV programmes online or download from UK TV broadcasters' websites after they've been shown?..............................................................................................................................................................184
Base : Those who ever watch TV programmes online or download from UK TV broadcasters' websites
QH20 (QH62). Are any of your TV sets 'Smart TVs'? These are new types of TV that are connected to the internet and can stream video directly onto your television screen, without the need for a computer, set-top box or games console. IF NECESSARY - It's a TV
that allows you to surf the internet and stream movies, TV shows and videos using services such as BBC iPlayer,LoveFilm and YouTube. They are also sometimes referred to as a Connected TV or a Hybrid TV. .................................................................................185
Base : Those with a TV in the household
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your 'Smart TV' set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games console or computer.
(MULTI CODE)...........................................................................................................................................................................................................................................................................................................................................................................................................186
Base : Those with a 'Smart TV' in the household
SUMMARY OF THOSE WHO WATCH NON-LINEAR PROGRAMMING ................................................................................................................................................................................................................................................................................................................189
Base : All respondents
QCHECK. Can I just check that you have the following services? (MULTI CODE)..................................................................................................................................................................................................................................................................................................190
Base : All respondents
QDM. And which, if any, of these services are you primarily or jointly responsible for - in terms of deciding which supplier or network to use? (MULTI CODE).........................................................................................................................................................................192
Base : All respondents
QG1. Do you receive more than one of these services as part of an overall deal or package from the same supplier? (SINGLE CODE) ............................................................................................................................................................................................................194
Base : All respondents
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same supplier? (MULTI
CODE)........................................................................................................................................................................................................................................................................................................................................................................................................................195
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same supplier? (MULTI
CODE)........................................................................................................................................................................................................................................................................................................................................................................................................................197
Base : All respondents
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)......................................................................................................................................................................................................................................................................................199
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
COMPONENTS OF PACKAGE - I.E. SIMPLE BUNDLE..........................................................................................................................................................................................................................................................................................................................................201
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
SUMMARY OF PACKAGE ........................................................................................................................................................................................................................................................................................................................................................................................203
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
SUMMARY OF PACKAGE ........................................................................................................................................................................................................................................................................................................................................................................................204
Base : All respondents
SUMMARY TABLE FOR PURCHASING BEHAVIOUR - FIXED BROADBAND......................................................................................................................................................................................................................................................................................................205
Base : Those with fixed broadband at home
SUMMARY TABLE FOR PURCHASING BEHAVIOUR - FIXED LINE.....................................................................................................................................................................................................................................................................................................................206
Base : Those with a landline phone at home
SUMMARY TABLE FOR PURCHASING BEHAVIOUR - MOBILE BROADBAND...................................................................................................................................................................................................................................................................................................207
Base : Those in a household with mobile broadband
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)...............................................................................................................208
Base : All respondents
QP2A (QP11A). SHOWCARD How often, if at all, do you access the radio via - Radio set with AM Stereo - either at home, in the car or on portable radio. (SINGLE CODE).................................................................................................................................................210
Base : Those who listen to radio
QP2B (QP11B). SHOWCARD How often, if at all, do you access the radio via - Radio set with FM stereo - either at home, in the car or on portable radio. (SINGLE CODE)..................................................................................................................................................211
Base : Those who listen to radio
QP2C (QP11C). SHOWCARD How often, if at all, do you access the radio via - Mobile phone. (SINGLE CODE)................................................................................................................................................................................................................................................212
Base : Those who listen to radio
QP2D (QP11D). SHOWCARD How often, if at all, do you access the radio via - Digital radio through TV. (SINGLE CODE)................................................................................................................................................................................................................................213
Base : Those who listen to radio
QP2E (QP11E). SHOWCARD How often, if at all, do you access the radio via - Digital radio through the internet. (SINGLE CODE) ..................................................................................................................................................................................................................214
Base : Those who listen to radio
QP2F (QP11F). SHOWCARD How often, if at all, do you access the radio via - DAB radio set. (SINGLE CODE)................................................................................................................................................................................................................................................215
Base : Those who listen to radio
QP2G (QP11G) SHOWCARD How often, if at all, do you access the radio via - A car radio (FM). (SINGLE CODE)............................................................................................................................................................................................................................................216
Base : Those who listen to radio
QP2H (QP11H) SHOWCARD How often, if at all, do you access the radio via - A car radio (AM). (SINGLE CODE) ............................................................................................................................................................................................................................................217
Base : Those who listen to radio
QP2I (QP11I) SHOWCARD How often, if at all, do you access the radio via - A car radio (DAB). (SINGLE CODE).............................................................................................................................................................................................................................................218
Base : Those who listen to radio
SUMMARY - EVER USE DIGITAL RADIO................................................................................................................................................................................................................................................................................................................................................................219
Base : Those who listen to radio
SUMMARY - EVER USE DIGITAL RADIO................................................................................................................................................................................................................................................................................................................................................................220
Base : All respondents
SUMMARY - EVER LISTEN TO RADIO....................................................................................................................................................................................................................................................................................................................................................................221
Base : All respondents
QP3 (QP2). Before today, had you heard of digital radios, sometimes called D-A-B radios? READ OUT EXPLANATION IF NECESSARY (SINGLE CODE)............................................................................................................................................................................222
Base : All respondents

OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
QP4 (QP9). How many DAB sets do you have in your household?..........................................................................................................................................................................................................................................................................................................................223
Base : Those who listen to radio and are aware of digital radio
QP4 (QP9). How many DAB sets do you have in your household?..........................................................................................................................................................................................................................................................................................................................224
Base : All respondents
QZ1. SHOWCARD Could you please take a look at the options shown on this card and let me know which applies to you? (SINGLE CODE)...................................................................................................................................................................................................226
Base : All respondents
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)................................................................................................................................................................................................................................................................227
Base : All respondents
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)...............................................................................................................................................................................................................................................231
Base : All respondents
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)..........................................................................................................................................................................................................................................................................................233
Base : Those with poor vision, partial sight or blindness
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE) .....................................................................................................................................................................................................................................................................................235
Base : Those with poor hearing, partial hearing or deafness
QZ8 (QZ9A). Could you please tell me if your total household income from all sources before tax and other deductions is above or below £11,500 per year? .........................................................................................................................................................................237
Base : All respondents
QZ9 (QZ9). SHOWCARD Group in which you would place your total household income from all sources, before tax and other deductions? (SINGLE CODE).........................................................................................................................................................................238
Base : All respondents

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 1
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 4
Page 1
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
NATION
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
England
255
189
172
361
736
1658
213
260
**
**
94
1611
81%
86%
85%
86%
83%
82%
96%
81%
**
**
84%
84%
f
14%
10%
9%
19%
39%
89%
11%
14%
**
**
5%
86%
Scotland
32
16
16
32
76
193
2
29
**
**
7
166
10%
7%
8%
8%
9%
10%
1%
9%
**
**
7%
9%
g
16%
8%
8%
16%
39%
99%
1%
15%
**
**
4%
85%
Wales
20
9
10
19
53
104
5
25
**
**
7
88
6%
4%
5%
5%
6%
5%
2%
8%
**
**
7%
5%
l
18%
8%
9%
18%
48%
94%
5%
22%
**
**
7%
80%
Northern Ireland
8
4
4
8
23
61
1
9
**
**
3
53
3%
2%
2%
2%
3%
3%
*%
3%
**
**
2%
3%
g
13%
7%
6%
13%
37%
99%
1%
14%
**
**
4%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 2
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 5
Page 2
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
REGION
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
North East
13
8
5
14
38
94
5
18
**
**
5
79
4%
4%
3%
3%
4%
5%
2%
6%
**
**
5%
4%
13%
9%
5%
14%
39%
96%
5%
19%
**
**
6%
81%
North West
34
31
28
59
116
237
12
41
**
**
18
205
11%
14%
14%
14%
13%
12%
6%
13%
**
**
17%
11%
g
l
14%
13%
11%
24%
47%
95%
5%
16%
**
**
7%
83%
Yorkshire
31
18
16
34
80
169
17
18
**
**
6
168
10%
8%
8%
8%
9%
8%
7%
6%
**
**
6%
9%
h
17%
10%
8%
18%
43%
91%
9%
10%
**
**
3%
90%
East Midlands
28
17
13
30
67
141
16
25
**
**
8
132
9%
8%
6%
7%
7%
7%
7%
8%
**
**
7%
7%
18%
11%
8%
19%
42%
90%
10%
16%
**
**
5%
84%
West Midlands
30
21
17
38
80
161
32
30
**
**
11
161
9%
9%
9%
9%
9%
8%
15%
9%
**
**
10%
8%
f
15%
11%
9%
20%
41%
83%
17%
16%
**
**
6%
83%
East of England
26
25
24
49
86
189
16
26
**
**
7
180
8%
12%
12%
12%
10%
9%
7%
8%
**
**
6%
9%
13%
12%
12%
24%
42%
93%
8%
13%
**
**
3%
88%
London
27
19
24
43
86
186
92
26
**
**
11
255
8%
9%
12%
10%
10%
9%
42%
8%
**
**
10%
13%
f
h
9%
7%
9%
15%
30%
66%
32%
9%
**
**
4%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 3
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 5
Page 3
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
REGION
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
South East
36
23
18
41
92
296
19
34
**
**
12
285
11%
11%
9%
10%
10%
15%
9%
10%
**
**
11%
15%
g
h
11%
7%
6%
13%
29%
93%
6%
11%
**
**
4%
90%
South West
31
25
28
53
92
185
4
42
**
**
14
146
10%
11%
14%
13%
10%
9%
2%
13%
**
**
13%
8%
g
l
l
17%
13%
15%
28%
49%
99%
2%
23%
**
**
8%
78%
Wales
20
9
10
19
53
104
5
25
**
**
7
88
6%
4%
5%
5%
6%
5%
2%
8%
**
**
7%
5%
l
18%
8%
9%
18%
48%
94%
5%
22%
**
**
7%
80%
Scotland
32
16
16
32
76
193
2
29
**
**
7
166
10%
7%
8%
8%
9%
10%
1%
9%
**
**
7%
9%
g
16%
8%
8%
16%
39%
99%
1%
15%
**
**
4%
85%
Northern Ireland
8
4
4
8
23
61
1
9
**
**
3
53
3%
2%
2%
2%
3%
3%
*%
3%
**
**
2%
3%
g
13%
7%
6%
13%
37%
99%
1%
14%
**
**
4%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 4
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 6
Page 4
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
URBANITY
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Urban
276
183
169
352
776
1724
216
274
**
**
93
1670
88%
84%
84%
84%
87%
85%
98%
85%
**
**
84%
87%
f
14%
9%
9%
18%
40%
89%
11%
14%
**
**
5%
86%
Rural
39
35
33
68
112
294
5
48
**
**
17
248
12%
16%
16%
16%
13%
15%
2%
15%
**
**
16%
13%
g
13%
12%
11%
23%
38%
99%
2%
16%
**
**
6%
83%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 5
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 7
Page 5
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
CABLE AREA
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
TELEWEST
80
57
38
94
213
442
73
78
**
**
25
437
26%
26%
19%
22%
24%
22%
33%
24%
**
**
22%
23%
c
c
f
16%
11%
7%
18%
41%
86%
14%
15%
**
**
5%
85%
NTL
99
58
63
121
266
590
85
101
**
**
34
578
31%
27%
31%
29%
30%
29%
38%
31%
**
**
30%
30%
f
15%
9%
9%
18%
39%
87%
12%
15%
**
**
5%
85%
NEITHER
135
103
101
205
409
985
63
143
**
**
53
903
43%
47%
50%
49%
46%
49%
29%
44%
**
**
47%
47%
g
13%
10%
10%
20%
39%
94%
6%
14%
**
**
5%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 6
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 8
Page 6
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
DEPRIVATION LEVEL
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Low
201
135
130
266
461
1261
74
174
**
**
61
1157
64%
62%
64%
63%
52%
62%
33%
54%
**
**
55%
60%
g
h
15%
10%
10%
20%
35%
95%
6%
13%
**
**
5%
87%
Medium
102
74
62
136
374
655
128
128
**
**
44
658
33%
34%
31%
32%
42%
32%
58%
40%
**
**
39%
34%
f
13%
9%
8%
17%
48%
84%
16%
16%
**
**
6%
84%
High
3
4
6
10
31
41
18
12
**
**
3
50
1%
2%
3%
2%
3%
2%
8%
4%
**
**
3%
3%
f
5%
7%
10%
17%
50%
65%
29%
19%
**
**
6%
80%
Undefined
8
4
4
8
23
61
1
9
**
**
3
53
3%
2%
2%
2%
3%
3%
*%
3%
**
**
2%
3%
g
13%
7%
6%
13%
37%
99%
1%
14%
**
**
4%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 7
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 9
Page 7
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SE. GENDER
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Male
154
104
82
186
374
960
110
164
**
**
51
921
49%
48%
41%
44%
42%
48%
50%
51%
**
**
46%
48%
14%
10%
8%
17%
35%
89%
10%
15%
**
**
5%
86%
Female
161
114
120
234
514
1057
110
158
**
**
60
997
51%
52%
59%
56%
58%
52%
50%
49%
**
**
54%
52%
14%
10%
10%
20%
44%
91%
9%
14%
**
**
5%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 8
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 10
Page 8
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SF. AGE OF RESPONDENT
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
16 - 17
-
-
-
-
12
31
5
5
**
**
-
34
-%
-%
-%
-%
1%
2%
2%
2%
**
**
-%
2%
-%
-%
-%
-%
33%
83%
13%
14%
**
**
-%
92%
18 - 24
-
-
-
-
78
230
38
7
**
**
-
268
-%
-%
-%
-%
9%
11%
17%
2%
**
**
-%
14%
f
hk
-%
-%
-%
-%
29%
84%
14%
2%
**
**
-%
98%
25 - 34
-
-
-
-
108
356
66
34
**
**
3
399
-%
-%
-%
-%
12%
18%
30%
10%
**
**
2%
21%
f
k
hk
-%
-%
-%
-%
26%
85%
16%
8%
**
**
1%
95%
35 - 44
-
-
-
-
83
395
56
31
**
**
5
417
-%
-%
-%
-%
9%
20%
25%
10%
**
**
4%
22%
k
hk
-%
-%
-%
-%
19%
88%
13%
7%
**
**
1%
93%
45 - 54
-
-
-
-
87
297
29
41
**
**
15
287
-%
-%
-%
-%
10%
15%
13%
13%
**
**
14%
15%
-%
-%
-%
-%
27%
91%
9%
12%
**
**
5%
87%
55 - 64
315
-
-
-
99
300
14
65
**
**
27
247
100%
-%
-%
-%
11%
15%
6%
20%
**
**
24%
13%
bcd
g
l
l
100%
-%
-%
-%
32%
95%
4%
21%
**
**
9%
78%
65 - 74
-
218
-
218
218
215
6
60
**
**
25
154
-%
100%
-%
52%
25%
11%
2%
19%
**
**
23%
8%
acd
ac
g
l
l
-%
99%
-%
99%
99%
98%
3%
27%
**
**
12%
70%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 9
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 10
Page 9
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SF. AGE OF RESPONDENT
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
75+
-
-
202
202
202
194
8
80
**
**
36
112
-%
-%
100%
48%
23%
10%
4%
25%
**
**
32%
6%
abd
ab
g
l
l
-%
-%
101%
101%
101%
97%
4%
40%
**
**
18%
56%
AGE SUMMARY
16-24
-
-
-
-
90
261
43
12
**
**
-
302
-%
-%
-%
-%
10%
13%
19%
4%
**
**
-%
16%
f
k
hk
-%
-%
-%
-%
29%
84%
14%
4%
**
**
-%
98%
25-34
-
-
-
-
108
356
66
34
**
**
3
399
-%
-%
-%
-%
12%
18%
30%
10%
**
**
2%
21%
f
k
hk
-%
-%
-%
-%
26%
85%
16%
8%
**
**
1%
95%
35-54
-
-
-
-
170
692
85
72
**
**
20
704
-%
-%
-%
-%
19%
34%
39%
22%
**
**
18%
37%
hk
-%
-%
-%
-%
22%
89%
11%
9%
**
**
3%
91%
55-64
315
-
-
-
99
300
14
65
**
**
27
247
100%
-%
-%
-%
11%
15%
6%
20%
**
**
24%
13%
bcd
g
l
l
100%
-%
-%
-%
32%
95%
4%
21%
**
**
9%
78%
65+
-
218
202
420
420
409
13
140
**
**
61
266
-%
100%
100%
100%
47%
20%
6%
43%
**
**
55%
14%
a
a
a
g
l
hl
-%
52%
48%
100%
100%
97%
3%
33%
**
**
15%
63%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 10
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 11
Page 10
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QSEG (QZ8). What is the occupation of the main wage earner in your household. CODE SOCIAL GRADE. (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
A
2
2
2
4
4
28
7
4
**
**
2
32
1%
1%
1%
1%
*%
1%
3%
1%
**
**
2%
2%
6%
6%
6%
12%
12%
78%
19%
11%
**
**
7%
89%
B
67
47
40
87
87
468
57
40
**
**
9
487
21%
22%
20%
21%
10%
23%
26%
12%
**
**
8%
25%
hk
13%
9%
8%
17%
17%
89%
11%
8%
**
**
2%
93%
C1
88
55
50
105
105
589
66
88
**
**
31
582
28%
25%
25%
25%
12%
29%
30%
27%
**
**
28%
30%
13%
8%
8%
16%
16%
89%
10%
13%
**
**
5%
88%
C2
59
44
35
79
79
384
30
45
**
**
17
367
19%
20%
17%
19%
9%
19%
14%
14%
**
**
15%
19%
h
14%
11%
9%
19%
19%
94%
7%
11%
**
**
4%
89%
D
46
28
23
51
284
249
34
47
**
**
15
231
15%
13%
12%
12%
32%
12%
15%
15%
**
**
14%
12%
17%
10%
8%
18%
102%
89%
12%
17%
**
**
5%
83%
E
53
40
51
91
326
296
26
99
**
**
36
216
17%
18%
25%
22%
37%
15%
12%
31%
**
**
33%
11%
a
l
l
17%
12%
16%
28%
101%
92%
8%
31%
**
**
11%
67%
Refused
-
2
-
2
2
3
*
-
**
**
-
3
-%
1%
-%
*%
*%
*%
*%
-%
**
**
-%
*%
-%
61%
-%
61%
61%
89%
10%
-%
**
**
-%
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 11
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 11
Page 11
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QSEG (QZ8). What is the occupation of the main wage earner in your household. CODE SOCIAL GRADE. (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
SOCIAL GROUP
AB
69
49
43
92
92
497
64
44
**
**
12
519
22%
23%
21%
22%
10%
25%
29%
14%
**
**
11%
27%
hk
12%
9%
8%
16%
16%
88%
11%
8%
**
**
2%
92%
C1C2
146
99
85
184
184
973
96
133
**
**
48
949
47%
45%
42%
44%
21%
48%
44%
41%
**
**
43%
49%
h
14%
9%
8%
17%
17%
91%
9%
12%
**
**
4%
88%
DE
99
68
74
142
610
545
60
145
**
**
51
447
32%
31%
37%
34%
69%
27%
27%
45%
**
**
46%
23%
l
l
17%
11%
12%
24%
101%
91%
10%
24%
**
**
9%
74%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 12
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 12
Page 12
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ6 (SG). WORKING STATUS
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Base for %
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Working full time (30hrs/wk+)
101
12
2
14
109
837
105
44
**
**
5
905
32%
6%
1%
3%
12%
41%
47%
14%
**
**
4%
47%
bcd
c
k
hk
11%
1%
*%
2%
12%
89%
11%
5%
**
**
*%
96%
Working part time (8-29 hrs/wk)
48
6
6
12
86
285
29
29
**
**
7
289
15%
3%
3%
3%
10%
14%
13%
9%
**
**
6%
15%
bcd
hk
15%
2%
2%
4%
27%
91%
9%
9%
**
**
2%
92%
Not working (i.e. under 8hrs/wk) - retired
100
190
180
370
399
453
17
144
**
**
69
309
32%
87%
89%
88%
45%
22%
8%
45%
**
**
62%
16%
a
a
a
g
l
hl
21%
41%
38%
79%
85%
97%
4%
31%
**
**
15%
66%
Not working (i.e. under 8hrs/wk) -
unemployed (registered/ not registered but
looking for work)
21
-
-
-
123
135
15
26
**
**
6
128
7%
-%
-%
-%
14%
7%
7%
8%
**
**
5%
7%
bcd
14%
-%
-%
-%
81%
88%
10%
17%
**
**
4%
84%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 13
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 12
Page 13
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ6 (SG). WORKING STATUS
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Not working (i.e. under 8hrs/wk) - student
1
1
1
2
21
94
23
6
**
**
-
119
*%
*%
*%
*%
2%
5%
11%
2%
**
**
-%
6%
f
hk
1%
1%
1%
1%
17%
76%
19%
5%
**
**
-%
97%
Not working (i.e. under 8hrs/wk) - housewife/
disabled/ other
43
9
12
21
146
204
28
71
**
**
25
157
14%
4%
6%
5%
16%
10%
13%
22%
**
**
23%
8%
bcd
l
l
18%
4%
5%
9%
63%
88%
12%
31%
**
**
11%
68%
Don't know
2
-
1
1
4
9
3
2
**
**
-
11
1%
-%
1%
*%
*%
*%
1%
*%
**
**
-%
1%
16%
-%
11%
11%
37%
81%
27%
14%
**
**
-%
91%
WORKING STATUS SUMMARY
WORKING
148
18
8
27
195
1122
134
73
**
**
11
1193
47%
8%
4%
6%
22%
56%
61%
23%
**
**
10%
62%
bcd
c
k
hk
12%
1%
1%
2%
16%
90%
11%
6%
**
**
1%
95%
NOT WORKING
164
200
193
392
689
886
84
247
**
**
100
714
52%
92%
95%
93%
78%
44%
38%
77%
**
**
90%
37%
a
a
a
l
hl
17%
20%
20%
40%
71%
91%
9%
25%
**
**
10%
73%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 14
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 13
Page 14
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ7 (SH). HOUSEHOLD STATUS
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Base for %
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Being bought on mortgage
79
16
13
29
91
704
73
49
**
**
13
732
25%
7%
6%
7%
10%
35%
33%
15%
**
**
12%
38%
bcd
hk
10%
2%
2%
4%
12%
91%
9%
6%
**
**
2%
94%
Owned outright by household
140
145
126
271
331
530
31
111
**
**
48
443
45%
66%
62%
65%
37%
26%
14%
35%
**
**
44%
23%
a
a
a
g
l
l
25%
26%
22%
48%
59%
95%
5%
20%
**
**
9%
79%
Rented from Local Authority/ Housing
Association/ Trust
72
41
55
96
319
433
47
126
**
**
43
356
23%
19%
27%
23%
36%
21%
21%
39%
**
**
39%
19%
b
l
l
15%
9%
11%
20%
66%
90%
10%
26%
**
**
9%
74%
Rented from Private Landlord
18
13
7
20
137
317
61
31
**
**
5
348
6%
6%
3%
5%
15%
16%
28%
10%
**
**
4%
18%
f
hk
5%
3%
2%
5%
36%
84%
16%
8%
**
**
1%
92%
Other
2
3
-
3
5
11
4
2
**
**
1
13
1%
1%
-%
1%
1%
1%
2%
*%
**
**
1%
1%
17%
20%
-%
20%
33%
77%
27%
11%
**
**
9%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 15
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 13
Page 15
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ7 (SH). HOUSEHOLD STATUS
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Don't know
3
-
2
2
5
22
6
3
**
**
-
26
1%
-%
1%
*%
1%
1%
3%
1%
**
**
-%
1%
12%
-%
5%
5%
16%
78%
21%
10%
**
**
-%
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 16
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 14
Page 16
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SH (SI). Total number in household (including respondent and any children)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
1
81
55
104
159
250
374
27
123
**
**
51
264
26%
25%
52%
38%
28%
19%
12%
38%
**
**
46%
14%
abd
ab
g
l
l
21%
14%
26%
40%
63%
94%
7%
31%
**
**
13%
67%
2
177
147
89
235
376
749
55
119
**
**
43
683
56%
67%
44%
56%
42%
37%
25%
37%
**
**
38%
36%
c
acd
c
g
22%
18%
11%
29%
47%
93%
7%
15%
**
**
5%
85%
3
37
10
8
18
122
384
38
40
**
**
11
388
12%
5%
4%
4%
14%
19%
17%
12%
**
**
10%
20%
bcd
hk
9%
2%
2%
4%
29%
91%
9%
9%
**
**
3%
92%
4
13
5
1
6
74
337
57
24
**
**
3
376
4%
2%
1%
2%
8%
17%
26%
8%
**
**
3%
20%
cd
f
hk
3%
1%
*%
2%
19%
85%
14%
6%
**
**
1%
95%
5+
6
2
-
2
66
174
45
16
**
**
2
208
2%
1%
-%
*%
7%
9%
20%
5%
**
**
2%
11%
cd
f
hk
3%
1%
-%
1%
30%
79%
20%
7%
**
**
1%
94%
Mean number of people
2.0
1.9
1.5
1.7
2.3
2.6
3.3
2.1
**
**
1.8
2.8
bcd
cd
c
f
k
hk
Standard deviation
.87
.66
.61
.66
1.35
1.32
1.64
1.19
**
**
1.06
1.37
Standard error
.04
.04
.04
.03
.04
.03
.11
.06
**
**
.08
.03
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 17
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 15
Page 17
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SI (SK). Household size
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Small (1-2 people)
259
201
193
394
626
1122
81
242
**
**
94
947
82%
92%
96%
94%
70%
56%
37%
75%
**
**
85%
49%
a
a
a
g
l
hl
22%
17%
16%
33%
52%
93%
7%
20%
**
**
8%
79%
Medium (3-4 people)
50
15
9
24
196
721
95
64
**
**
15
763
16%
7%
4%
6%
22%
36%
43%
20%
**
**
13%
40%
bcd
hk
6%
2%
1%
3%
24%
88%
12%
8%
**
**
2%
93%
Large (5+ people)
6
2
-
2
66
174
45
16
**
**
2
208
2%
1%
-%
*%
7%
9%
20%
5%
**
**
2%
11%
cd
f
hk
3%
1%
-%
1%
30%
79%
20%
7%
**
**
1%
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 18
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 16
Page 18
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SJ. Total number of children in household (under 18), including respondent (if respondent is under 18)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
None
298
214
201
414
663
1322
99
259
**
**
99
1150
95%
98%
99%
99%
75%
66%
45%
80%
**
**
89%
60%
a
a
a
g
l
hl
21%
15%
14%
29%
47%
93%
7%
18%
**
**
7%
81%
1
14
2
1
2
85
302
38
33
**
**
8
313
4%
1%
*%
1%
10%
15%
17%
10%
**
**
8%
16%
bcd
hk
4%
1%
*%
1%
25%
89%
11%
10%
**
**
2%
92%
2
3
2
1
3
83
273
57
20
**
**
2
317
1%
1%
*%
1%
9%
14%
26%
6%
**
**
2%
17%
f
hk
1%
1%
*%
1%
25%
82%
17%
6%
**
**
1%
95%
3
-
*
-
*
33
88
19
8
**
**
*
98
-%
*%
-%
*%
4%
4%
9%
2%
**
**
*%
5%
f
hk
-%
*%
-%
*%
32%
85%
18%
8%
**
**
*%
95%
4
-
-
-
-
13
19
4
1
**
**
-
23
-%
-%
-%
-%
1%
1%
2%
*%
**
**
-%
1%
-%
-%
-%
-%
53%
82%
18%
4%
**
**
-%
97%
5+
-
-
-
-
11
13
4
1
**
**
1
17
-%
-%
-%
-%
1%
1%
2%
*%
**
**
1%
1%
-%
-%
-%
-%
60%
74%
22%
6%
**
**
4%
97%
Mean number of children
.1
*
*
*
.5
.6
1.1
.3
**
**
.2
.7
cd
f
k
hk
Standard deviation
.29
.24
.13
.20
1.07
1.02
1.24
.80
**
**
.69
1.09
Standard error
.01
.01
.01
.01
.03
.02
.08
.04
**
**
.05
.02
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 19
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 17
Page 19
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB1. SHOWCARD Which of the following do you, or does anyone in your household, have in your home at the moment? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Video games console connected to a TV
(e.g. Sony PlayStation, Nintendo Wii or
Microsoft Xbox)
68
30
2
32
277
976
107
97
**
**
27
1004
22%
14%
1%
8%
31%
48%
49%
30%
**
**
24%
52%
bcd
cd
c
hk
6%
3%
*%
3%
25%
90%
10%
9%
**
**
2%
92%
Handheld/ portable games player (e.g.
Nintendo DS, Sony PSP)
33
8
2
9
140
556
55
44
**
**
12
576
10%
3%
1%
2%
16%
28%
25%
14%
**
**
11%
30%
bcd
c
hk
5%
1%
*%
2%
23%
91%
9%
7%
**
**
2%
94%
E-reader - digital book reader (e.g. Kindle,
Sony Reader, Kobo eReader, iRiver Reader)
42
17
9
25
61
353
19
22
**
**
7
352
13%
8%
4%
6%
7%
18%
9%
7%
**
**
7%
18%
bcd
g
hk
11%
4%
2%
7%
16%
94%
5%
6%
**
**
2%
94%
ANY GAMES CONSOLE
76
31
2
33
295
1032
115
99
**
**
27
1065
24%
14%
1%
8%
33%
51%
52%
31%
**
**
25%
56%
bcd
cd
c
hk
7%
3%
*%
3%
26%
90%
10%
9%
**
**
2%
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 20
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 17
Page 20
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB1. SHOWCARD Which of the following do you, or does anyone in your household, have in your home at the moment? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
None of these
210
169
187
356
551
893
99
210
**
**
77
769
67%
78%
93%
85%
62%
44%
45%
65%
**
**
70%
40%
a
abd
ab
l
l
21%
17%
19%
36%
56%
90%
10%
21%
**
**
8%
78%
Don't know
4
6
4
10
18
21
2
6
**
**
2
17
1%
3%
2%
2%
2%
1%
1%
2%
**
**
2%
1%
17%
24%
19%
43%
75%
90%
10%
27%
**
**
9%
71%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 21
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 18
Page 21
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB2. SHOWCARD And do you personally use...? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Video games console connected to a TV
(e.g. Sony PlayStation, Nintendo Wii or
Microsoft Xbox)
36
13
*
13
156
613
53
52
**
**
17
626
11%
6%
*%
3%
18%
30%
24%
16%
**
**
16%
33%
bcd
c
c
hk
5%
2%
*%
2%
23%
92%
8%
8%
**
**
3%
93%
Handheld/ portable games player (e.g.
Nintendo DS, Sony PSP)
16
3
-
3
72
250
18
12
**
**
6
259
5%
2%
-%
1%
8%
12%
8%
4%
**
**
5%
14%
bcd
hk
6%
1%
-%
1%
27%
93%
7%
4%
**
**
2%
96%
E-reader - digital book reader (e.g. Kindle,
Sony Reader, Kobo eReader, iRiver Reader)
31
10
6
17
40
249
16
13
**
**
5
252
10%
5%
3%
4%
4%
12%
7%
4%
**
**
5%
13%
bcd
g
hk
12%
4%
2%
6%
15%
94%
6%
5%
**
**
2%
95%
ANY GAMES CONSOLE
43
14
*
14
174
656
57
54
**
**
17
671
14%
6%
*%
3%
20%
33%
26%
17%
**
**
16%
35%
bcd
c
c
hk
6%
2%
*%
2%
24%
92%
8%
8%
**
**
2%
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 22
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 18
Page 22
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB2. SHOWCARD And do you personally use...? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
None of these
245
191
191
381
669
1219
148
255
**
**
87
1106
78%
87%
94%
91%
75%
60%
67%
79%
**
**
79%
58%
a
ab
a
l
l
18%
14%
14%
28%
49%
89%
11%
19%
**
**
6%
81%
Don't know
4
6
4
10
24
30
10
8
**
**
3
30
1%
3%
2%
2%
3%
1%
4%
3%
**
**
2%
2%
f
11%
15%
11%
26%
62%
78%
25%
22%
**
**
7%
77%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 23
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 19
Page 23
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB3 (QB4). SHOWCARD Which games console/s do you or does anyone in your household have at the moment? (MULTI CODE)
Base : Those who have access to a games console at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
~d
e
f
g
h
~i
~j
~k
l
Unweighted total
103
36
3
39
370
1201
117
121
16
5
38
1198
Effective Weighted Sample
85
31
2
33
302
983
95
88
13
5
30
996
Total
76
31
2
33
295
1032
115
99
12
5
27
1065
7%
**
**
**
26%
90%
10%
9%
**
**
**
93%
Nintendo Wii
32
**
**
**
117
473
39
44
**
**
**
473
43%
**
**
**
40%
46%
34%
45%
**
**
**
44%
g
6%
**
**
**
23%
92%
8%
9%
**
**
**
92%
XBox 360
21
**
**
**
105
412
28
43
**
**
**
408
27%
**
**
**
36%
40%
24%
43%
**
**
**
38%
g
5%
**
**
**
24%
93%
6%
10%
**
**
**
92%
Nintendo DS/ DSi/ DS Lite/ 3DS
16
**
**
**
114
392
35
33
**
**
**
401
21%
**
**
**
39%
38%
30%
33%
**
**
**
38%
4%
**
**
**
27%
92%
8%
8%
**
**
**
94%
PlayStation 3
16
**
**
**
89
271
46
23
**
**
**
301
21%
**
**
**
30%
26%
40%
23%
**
**
**
28%
f
5%
**
**
**
28%
85%
14%
7%
**
**
**
94%
PlayStation 2
12
**
**
**
59
192
14
14
**
**
**
193
15%
**
**
**
20%
19%
13%
14%
**
**
**
18%
6%
**
**
**
28%
93%
7%
7%
**
**
**
93%
PlayStation Portable (PSP)
4
**
**
**
29
100
15
6
**
**
**
108
5%
**
**
**
10%
10%
13%
6%
**
**
**
10%
4%
**
**
**
26%
88%
13%
5%
**
**
**
95%
XBox
5
**
**
**
21
75
8
7
**
**
**
77
6%
**
**
**
7%
7%
7%
7%
**
**
**
7%
6%
**
**
**
25%
89%
9%
9%
**
**
**
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 24
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 19
Page 24
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB3 (QB4). SHOWCARD Which games console/s do you or does anyone in your household have at the moment? (MULTI CODE)
Base : Those who have access to a games console at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
~d
e
f
g
h
~i
~j
~k
l
Unweighted total
103
36
3
39
370
1201
117
121
16
5
38
1198
Effective Weighted Sample
85
31
2
33
302
983
95
88
13
5
30
996
Total
76
31
2
33
295
1032
115
99
12
5
27
1065
7%
**
**
**
26%
90%
10%
9%
**
**
**
93%
Other
1
**
**
**
3
8
2
1
**
**
**
9
1%
**
**
**
1%
1%
2%
1%
**
**
**
1%
7%
**
**
**
34%
83%
18%
8%
**
**
**
93%
PS3/ Wii/ XBox 360/ XBox
67
**
**
**
269
946
106
95
**
**
**
976
88%
**
**
**
91%
92%
92%
95%
**
**
**
92%
6%
**
**
**
25%
89%
10%
9%
**
**
**
92%
DS/ PSP/ PORTABLE CONSOLE
18
**
**
**
121
429
47
34
**
**
**
447
23%
**
**
**
41%
42%
41%
34%
**
**
**
42%
4%
**
**
**
25%
90%
10%
7%
**
**
**
94%
Don't know
5
**
**
**
3
22
1
3
**
**
**
21
6%
**
**
**
1%
2%
1%
3%
**
**
**
2%
21%
**
**
**
11%
96%
6%
12%
**
**
**
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 25
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 20
Page 25
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB4 (QB5). SHOWCARD Which, if any, of these do you use your games console for? (MULTI CODE)
Base : Those who have access to a games console at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
~d
e
f
g
h
~i
~j
~k
l
Unweighted total
103
36
3
39
370
1201
117
121
16
5
38
1198
Effective Weighted Sample
85
31
2
33
302
983
95
88
13
5
30
996
Total
76
31
2
33
295
1032
115
99
12
5
27
1065
7%
**
**
**
26%
90%
10%
9%
**
**
**
93%
Online gaming
13
**
**
**
63
267
24
25
**
**
**
271
17%
**
**
**
21%
26%
21%
25%
**
**
**
25%
5%
**
**
**
22%
92%
8%
8%
**
**
**
93%
Watching DVDs/ Blu Ray DVDs
9
**
**
**
57
237
20
25
**
**
**
238
12%
**
**
**
19%
23%
17%
25%
**
**
**
22%
3%
**
**
**
22%
92%
8%
10%
**
**
**
93%
Watching catch-up TV e.g. programmes on
BBC iPlayer, ITV Player, Sky Player
4
**
**
**
42
144
11
13
**
**
**
147
6%
**
**
**
14%
14%
10%
13%
**
**
**
14%
3%
**
**
**
27%
92%
7%
8%
**
**
**
94%
Browsing the web/ internet
4
**
**
**
37
126
19
8
**
**
**
138
6%
**
**
**
13%
12%
16%
8%
**
**
**
13%
3%
**
**
**
26%
87%
13%
6%
**
**
**
95%
Watching video clips online - e.g. on
YouTube
2
**
**
**
23
78
7
5
**
**
**
82
2%
**
**
**
8%
8%
6%
5%
**
**
**
8%
2%
**
**
**
26%
91%
8%
6%
**
**
**
96%
Watching 'live' TV programmes/ content
2
**
**
**
24
75
7
6
**
**
**
78
3%
**
**
**
8%
7%
6%
6%
**
**
**
7%
3%
**
**
**
30%
92%
9%
8%
**
**
**
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 26
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 20
Page 26
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB4 (QB5). SHOWCARD Which, if any, of these do you use your games console for? (MULTI CODE)
Base : Those who have access to a games console at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
~d
e
f
g
h
~i
~j
~k
l
Unweighted total
103
36
3
39
370
1201
117
121
16
5
38
1198
Effective Weighted Sample
85
31
2
33
302
983
95
88
13
5
30
996
Total
76
31
2
33
295
1032
115
99
12
5
27
1065
7%
**
**
**
26%
90%
10%
9%
**
**
**
93%
Other
6
**
**
**
7
44
4
7
**
**
**
40
7%
**
**
**
2%
4%
3%
7%
**
**
**
4%
12%
**
**
**
15%
94%
8%
16%
**
**
**
87%
WATCHING VIDEO CONTENT
14
**
**
**
81
313
30
27
**
**
**
323
19%
**
**
**
27%
30%
26%
28%
**
**
**
30%
4%
**
**
**
23%
91%
9%
8%
**
**
**
94%
IPTV
6
**
**
**
50
165
16
13
**
**
**
173
8%
**
**
**
17%
16%
14%
13%
**
**
**
16%
3%
**
**
**
28%
91%
9%
7%
**
**
**
95%
None of these
37
**
**
**
171
498
67
46
**
**
**
525
48%
**
**
**
58%
48%
58%
46%
**
**
**
49%
6%
**
**
**
30%
88%
12%
8%
**
**
**
92%
Don't know
10
**
**
**
9
43
4
6
**
**
**
41
12%
**
**
**
3%
4%
3%
6%
**
**
**
4%
21%
**
**
**
20%
92%
8%
13%
**
**
**
88%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 27
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 21
Page 27
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB5 (QB6) Does your household's e-reader (digital book reader) have built-in 3G access to a mobile network? This means that books can be purchased online and downloaded from anywhere with a signal, without the need for a Wi-Fi
connection?
Base : Those who personally use an e-reader/ digital book reader
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
40
16
8
24
52
269
16
16
6
4
7
269
Effective Weighted Sample
34
14
6
20
44
221
13
12
6
4
6
221
Total
31
10
6
17
40
249
16
13
4
2
5
252
**
**
**
**
**
94%
**
**
**
**
**
95%
Yes
**
**
**
**
**
136
**
**
**
**
**
135
**
**
**
**
**
55%
**
**
**
**
**
54%
**
**
**
**
**
94%
**
**
**
**
**
94%
No
**
**
**
**
**
101
**
**
**
**
**
106
**
**
**
**
**
41%
**
**
**
**
**
42%
**
**
**
**
**
92%
**
**
**
**
**
96%
Don't know
**
**
**
**
**
11
**
**
**
**
**
11
**
**
**
**
**
4%
**
**
**
**
**
4%
**
**
**
**
**
93%
**
**
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 28
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 22
Page 28
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC1. Is there a landline phone in your home that can be used to make and receive calls? (SINGLE CODE) PROMPTED
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Can use to make and receive calls
280
205
196
401
707
1667
178
256
**
**
97
1582
89%
94%
97%
95%
80%
83%
80%
79%
**
**
88%
82%
a
a
a
h
15%
11%
11%
22%
38%
90%
10%
14%
**
**
5%
86%
Can receive but not make calls/ incoming
only
2
1
2
3
7
21
3
5
**
**
3
20
*%
1%
1%
1%
1%
1%
1%
2%
**
**
3%
1%
6%
5%
6%
11%
29%
88%
11%
22%
**
**
12%
80%
Line not working properly/ needs to be
repaired
1
-
-
-
7
18
3
2
**
**
-
19
*%
-%
-%
-%
1%
1%
1%
1%
**
**
-%
1%
7%
-%
-%
-%
34%
86%
12%
10%
**
**
-%
91%
No, do not have landline phone
32
12
5
16
167
311
38
58
**
**
11
298
10%
5%
2%
4%
19%
15%
17%
18%
**
**
10%
16%
bcd
k
9%
3%
1%
5%
48%
88%
11%
16%
**
**
3%
85%
Don't know
-
-
-
-
-
1
-
1
**
**
-
-
-%
-%
-%
-%
-%
*%
-%
*%
**
**
-%
-%
l
-%
-%
-%
-%
-%
100%
-%
136%
**
**
-%
-%
HOUSEHOLD PHONE OWNERSHIP
FIXED ONLY
25
32
81
113
134
136
9
69
**
**
34
65
8%
15%
40%
27%
15%
7%
4%
21%
**
**
30%
3%
a
abd
ab
l
hl
18%
22%
57%
79%
94%
95%
6%
48%
**
**
24%
46%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 29
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 22
Page 29
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC1. Is there a landline phone in your home that can be used to make and receive calls? (SINGLE CODE) PROMPTED
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
FIXED & MOBILE
257
174
116
290
587
1571
174
194
**
**
67
1555
82%
80%
58%
69%
66%
78%
79%
60%
**
**
60%
81%
cd
cd
c
hk
15%
10%
7%
17%
34%
90%
10%
11%
**
**
4%
89%
MOBILE ONLY
30
11
4
14
158
299
37
55
**
**
11
289
10%
5%
2%
3%
18%
15%
17%
17%
**
**
10%
15%
bcd
k
9%
3%
1%
4%
46%
88%
11%
16%
**
**
3%
85%
ALL FIXED
283
206
197
404
721
1706
183
263
**
**
100
1620
90%
95%
98%
96%
81%
85%
83%
82%
**
**
90%
84%
a
a
a
h
15%
11%
10%
21%
38%
90%
10%
14%
**
**
5%
86%
ALL MOBILE
288
185
120
305
744
1870
211
249
**
**
77
1844
91%
85%
59%
73%
84%
93%
96%
77%
**
**
70%
96%
bcd
cd
c
hk
14%
9%
6%
15%
36%
90%
10%
12%
**
**
4%
88%
NEITHER
2
1
1
2
9
12
1
4
**
**
-
8
*%
*%
*%
*%
1%
1%
*%
1%
**
**
-%
*%
12%
7%
7%
15%
71%
94%
6%
32%
**
**
-%
64%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 30
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 23
Page 30
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC2 (QC2A). Do you ever use this landline phone at home yourself to make and/or receive calls, for internet access or both? (MULTI CODE)
Base : Those with a landline phone at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
384
294
281
575
979
2127
188
386
60
60
158
1929
Effective Weighted Sample
322
248
230
478
809
1750
151
300
50
51
131
1601
Total
283
206
197
404
721
1706
183
263
37
41
100
1620
15%
11%
10%
21%
38%
90%
10%
14%
**
**
5%
86%
Yes to make calls
265
198
191
389
669
1572
169
245
**
**
94
1492
94%
96%
97%
96%
93%
92%
92%
93%
**
**
93%
92%
15%
11%
11%
22%
38%
90%
10%
14%
**
**
5%
86%
Yes to receive calls
257
193
181
375
655
1550
171
235
**
**
92
1480
91%
94%
92%
93%
91%
91%
93%
89%
**
**
92%
91%
15%
11%
11%
22%
38%
90%
10%
14%
**
**
5%
86%
Yes for internet access
125
86
37
122
270
888
103
97
**
**
31
901
44%
42%
18%
30%
38%
52%
56%
37%
**
**
31%
56%
cd
cd
c
hk
13%
9%
4%
12%
27%
89%
10%
10%
**
**
3%
91%
TOTAL PERSONALLY USE
268
199
192
391
683
1628
173
249
**
**
95
1547
95%
97%
97%
97%
95%
95%
94%
95%
**
**
95%
96%
15%
11%
11%
22%
38%
90%
10%
14%
**
**
5%
86%
No do not use landline at home
12
6
5
11
36
72
10
12
**
**
4
69
4%
3%
3%
3%
5%
4%
6%
4%
**
**
4%
4%
15%
8%
6%
14%
44%
89%
13%
14%
**
**
5%
85%
Don't know
2
1
-
1
2
7
-
3
**
**
1
4
1%
*%
-%
*%
*%
*%
-%
1%
**
**
1%
*%
38%
12%
-%
12%
30%
100%
-%
41%
**
**
15%
65%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 31
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 24
Page 31
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC3 (QC28). SHOWCARD Which of these do you consider to be your MAIN method of making and receiving telephone calls? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Mobile phone
111
34
8
42
351
1138
155
115
**
**
26
1196
35%
16%
4%
10%
40%
56%
70%
36%
**
**
24%
62%
bcd
cd
c
f
k
hk
9%
3%
1%
3%
27%
88%
12%
9%
**
**
2%
92%
Landline phone at home
189
172
177
349
490
794
57
187
**
**
72
651
60%
79%
88%
83%
55%
39%
26%
58%
**
**
65%
34%
a
ab
a
g
l
l
22%
20%
21%
41%
58%
94%
7%
22%
**
**
9%
77%
Landline phone at work
11
6
14
21
30
58
5
11
**
**
9
49
4%
3%
7%
5%
3%
3%
2%
3%
**
**
8%
3%
b
hl
19%
10%
23%
33%
48%
94%
9%
18%
**
**
15%
80%
Other
1
5
1
7
14
21
3
9
**
**
3
14
*%
2%
1%
2%
2%
1%
1%
3%
**
**
3%
1%
a
l
l
5%
22%
6%
29%
60%
88%
11%
39%
**
**
13%
61%
Don't know
2
*
1
1
3
7
2
*
**
**
-
8
1%
*%
*%
*%
*%
*%
1%
*%
**
**
-%
*%
31%
5%
12%
17%
39%
82%
20%
4%
**
**
-%
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 32
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 25
Page 32
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC4 (QC28A). SHOWCARD And thinking about when you are at home, which is your MAIN method of making and receiving telephone calls? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Mobile phone
94
31
5
36
334
1036
146
107
**
**
22
1090
30%
14%
2%
8%
38%
51%
66%
33%
**
**
20%
57%
bcd
cd
c
f
k
hk
8%
3%
*%
3%
28%
87%
12%
9%
**
**
2%
92%
Landline phone at home
215
183
194
377
535
945
73
208
**
**
88
797
68%
84%
96%
90%
60%
47%
33%
65%
**
**
79%
42%
a
abd
ab
g
l
hl
21%
18%
19%
37%
53%
93%
7%
20%
**
**
9%
78%
Internet voice service (VoIP)
4
2
*
3
5
12
-
3
**
**
1
9
1%
1%
*%
1%
1%
1%
-%
1%
**
**
*%
*%
31%
18%
3%
22%
41%
100%
-%
25%
**
**
4%
76%
Other
1
1
1
2
11
13
2
5
**
**
*
10
*%
*%
1%
1%
1%
1%
1%
1%
**
**
*%
1%
8%
7%
10%
17%
71%
86%
14%
30%
**
**
2%
69%
Don't know
1
1
1
2
4
12
1
*
**
**
-
12
*%
1%
*%
1%
*%
1%
*%
*%
**
**
-%
1%
8%
11%
6%
17%
35%
95%
6%
2%
**
**
-%
97%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 33
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 26
Page 33
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD1. How many mobile phones IN TOTAL do you AND members of your household use? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
One
(1.0)
93
70
80
150
296
441
37
99
**
**
36
376
29%
32%
39%
36%
33%
22%
17%
31%
**
**
32%
20%
a
l
l
19%
15%
17%
31%
62%
92%
8%
21%
**
**
8%
79%
Two
(2.0)
143
101
35
136
279
792
74
87
**
**
24
781
45%
47%
17%
32%
31%
39%
34%
27%
**
**
21%
41%
cd
cd
c
hk
17%
12%
4%
16%
32%
92%
9%
10%
**
**
3%
90%
Three
(3.0)
40
10
5
15
104
346
46
35
**
**
9
361
13%
4%
3%
4%
12%
17%
21%
11%
**
**
8%
19%
bcd
hk
10%
2%
1%
4%
26%
88%
12%
9%
**
**
2%
92%
Four or more
(4.0)
13
4
-
4
66
291
54
28
**
**
9
326
4%
2%
-%
1%
7%
14%
25%
9%
**
**
8%
17%
cd
c
f
hk
4%
1%
-%
1%
19%
83%
16%
8%
**
**
2%
93%
None
(0.0)
26
32
82
114
141
144
9
72
**
**
33
71
8%
15%
41%
27%
16%
7%
4%
22%
**
**
30%
4%
a
abd
ab
l
l
17%
21%
54%
75%
93%
95%
6%
47%
**
**
22%
47%
Don't know
1
1
-
1
3
4
1
1
**
**
1
3
*%
1%
-%
*%
*%
*%
*%
*%
**
**
1%
*%
25%
24%
-%
24%
67%
83%
12%
30%
**
**
15%
64%
Mean mobiles in household
1.7
1.5
.8
1.2
1.6
2.1
2.4
1.5
**
**
1.3
2.3
bcd
cd
c
f
hk
Standard deviation
.92
.86
.81
.90
1.11
1.12
1.16
1.20
**
**
1.21
1.07
Standard error
.04
.05
.05
.04
.03
.02
.08
.06
**
**
.09
.02
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 34
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 26
Page 34
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD1. How many mobile phones IN TOTAL do you AND members of your household use? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
HOUSEHOLD PHONE OWNERSHIP
FIXED ONLY
25
32
81
113
134
136
9
69
**
**
34
65
8%
15%
40%
27%
15%
7%
4%
21%
**
**
30%
3%
a
abd
ab
l
hl
18%
22%
57%
79%
94%
95%
6%
48%
**
**
24%
46%
FIXED & MOBILE
257
174
116
290
587
1571
174
194
**
**
67
1555
82%
80%
58%
69%
66%
78%
79%
60%
**
**
60%
81%
cd
cd
c
hk
15%
10%
7%
17%
34%
90%
10%
11%
**
**
4%
89%
MOBILE ONLY
30
11
4
14
158
299
37
55
**
**
11
289
10%
5%
2%
3%
18%
15%
17%
17%
**
**
10%
15%
bcd
k
9%
3%
1%
4%
46%
88%
11%
16%
**
**
3%
85%
ALL FIXED
283
206
197
404
721
1706
183
263
**
**
100
1620
90%
95%
98%
96%
81%
85%
83%
82%
**
**
90%
84%
a
a
a
h
15%
11%
10%
21%
38%
90%
10%
14%
**
**
5%
86%
ALL MOBILE
288
185
120
305
744
1870
211
249
**
**
77
1844
91%
85%
59%
73%
84%
93%
96%
77%
**
**
70%
96%
bcd
cd
c
hk
14%
9%
6%
15%
36%
90%
10%
12%
**
**
4%
88%
NEITHER
2
1
1
2
9
12
1
4
**
**
-
8
*%
*%
*%
*%
1%
1%
*%
1%
**
**
-%
*%
12%
7%
7%
15%
71%
94%
6%
32%
**
**
-%
64%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 35
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 27
Page 35
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD2. Do you personally use a mobile phone? How many mobile phones with different telephone numbers do you use at least once a month? Please include any phones used for work or other purposes. (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
No
(0.0)
10
13
14
27
35
42
4
17
**
**
8
28
3%
6%
7%
6%
4%
2%
2%
5%
**
**
7%
1%
a
a
l
l
22%
28%
30%
57%
76%
90%
9%
36%
**
**
17%
61%
1
(1.0)
261
165
105
270
671
xx-xxxx-xxxx
180
219
**
**
66
1659
83%
76%
52%
64%
76%
84%
81%
68%
**
**
59%
86%
bcd
cd
c
hk
14%
9%
6%
14%
36%
90%
10%
12%
**
**
4%
89%
2
(2.0)
12
6
1
7
33
117
26
11
**
**
4
133
4%
3%
1%
2%
4%
6%
12%
4%
**
**
3%
7%
cd
f
h
8%
4%
1%
5%
23%
82%
18%
8%
**
**
2%
93%
3
(3.0)
2
1
-
1
2
15
1
1
**
**
-
15
1%
1%
-%
*%
*%
1%
*%
*%
**
**
-%
1%
15%
9%
-%
9%
14%
95%
5%
7%
**
**
-%
95%
4 or more
(4.0)
2
-
-
-
3
9
-
1
**
**
-
8
1%
-%
-%
-%
*%
*%
-%
*%
**
**
-%
*%
20%
-%
-%
-%
37%
100%
-%
7%
**
**
-%
93%
No mobiles in household
(0.0)
27
33
82
115
144
148
10
73
**
**
34
74
9%
15%
41%
27%
16%
7%
4%
23%
**
**
30%
4%
a
abd
ab
l
l
17%
21%
53%
74%
92%
95%
6%
47%
**
**
22%
47%
Mean mobiles used
1.0
.8
.5
.7
.9
1.0
1.1
.8
**
**
.7
1.0
bcd
cd
c
k
hk
Standard deviation
.49
.48
.51
.52
.51
.47
.44
.54
**
**
.54
.44
Standard error
.02
.03
.03
.02
.01
.01
.03
.03
**
**
.04
.01
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 36
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 27
Page 36
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD2. Do you personally use a mobile phone? How many mobile phones with different telephone numbers do you use at least once a month? Please include any phones used for work or other purposes. (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
PERSONALLY USE MOBILE
Yes
278
172
106
278
709
1828
207
232
**
**
69
1815
88%
79%
53%
66%
80%
91%
94%
72%
**
**
62%
95%
bcd
cd
c
k
hk
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
No
36
45
96
141
176
186
14
88
**
**
41
99
11%
21%
47%
34%
20%
9%
6%
27%
**
**
37%
5%
a
abd
ab
l
hl
18%
23%
48%
71%
89%
94%
7%
45%
**
**
21%
50%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 37
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 28
Page 37
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD3 (QD10). Which mobile network do you use most often? (SINGLE CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
O2 (formerly BTCellnet)
54
31
26
56
166
467
38
57
**
**
14
451
20%
18%
24%
20%
23%
26%
18%
24%
**
**
20%
25%
g
11%
6%
5%
11%
33%
93%
8%
11%
**
**
3%
89%
Orange
62
40
26
66
164
456
34
51
**
**
15
442
22%
23%
25%
24%
23%
25%
17%
22%
**
**
22%
24%
g
13%
8%
5%
14%
33%
93%
7%
10%
**
**
3%
90%
Vodafone
61
38
10
48
118
344
38
34
**
**
10
348
22%
22%
9%
17%
17%
19%
18%
15%
**
**
15%
19%
c
c
c
16%
10%
3%
13%
31%
90%
10%
9%
**
**
3%
92%
TMobile (formerly One2One)
31
19
14
33
88
188
42
32
**
**
8
204
11%
11%
13%
12%
12%
10%
20%
14%
**
**
12%
11%
f
13%
8%
6%
14%
38%
81%
18%
14%
**
**
3%
87%
'3'
15
2
1
3
35
101
34
11
**
**
3
129
5%
1%
1%
1%
5%
6%
17%
5%
**
**
5%
7%
bcd
f
11%
2%
1%
2%
26%
73%
25%
8%
**
**
2%
93%
Virgin Media/ Any Virgin
19
11
9
20
37
100
4
14
**
**
5
89
7%
6%
9%
7%
5%
5%
2%
6%
**
**
8%
5%
g
19%
11%
9%
19%
36%
96%
4%
14%
**
**
5%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 38
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 28
Page 38
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD3 (QD10). Which mobile network do you use most often? (SINGLE CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Tesco
19
15
6
21
50
91
6
16
**
**
6
80
7%
9%
6%
8%
7%
5%
3%
7%
**
**
9%
4%
20%
16%
6%
22%
51%
94%
6%
17%
**
**
6%
82%
Other
13
5
3
7
25
47
7
7
**
**
3
49
5%
3%
2%
3%
4%
3%
4%
3%
**
**
4%
3%
24%
8%
5%
13%
45%
86%
13%
13%
**
**
5%
89%
Don't know
3
11
12
23
25
34
3
10
**
**
5
24
1%
6%
11%
8%
4%
2%
1%
4%
**
**
7%
1%
a
a
a
l
l
7%
31%
33%
64%
71%
95%
8%
29%
**
**
13%
68%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 39
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 29
Page 39
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD4 (QD24B). Do you personally use a smartphone? IF UNSURE - A smartphone is a phone on which you can easily access emails, download files and applications, as well as view websites and generally surf the internet. Popular brands of
smartphone include BlackBerry, iPhone and Android phones such as the HTC Desire.
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Yes
64
25
6
31
238
979
127
73
**
**
13
1048
23%
15%
6%
11%
34%
54%
62%
31%
**
**
19%
58%
bcd
c
f
k
hk
6%
2%
1%
3%
21%
88%
11%
7%
**
**
1%
95%
No
212
145
98
243
466
841
79
157
**
**
55
761
76%
84%
93%
87%
66%
46%
38%
68%
**
**
79%
42%
a
ab
a
g
l
hl
23%
16%
11%
26%
51%
91%
9%
17%
**
**
6%
83%
Don't know
2
2
2
4
4
8
1
3
**
**
2
6
1%
1%
2%
1%
1%
*%
*%
1%
**
**
2%
*%
l
l
22%
25%
22%
47%
54%
91%
10%
33%
**
**
20%
66%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 40
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 30
Page 40
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD5 (QD40). SHOWCARD And which operating system is on your smartphone? This means the software which runs on your phone and determines the phone's appearance, interaction and functions. (SINGLE CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
Apple iOS
**
**
**
**
72
373
55
**
**
**
**
420
**
**
**
**
30%
38%
43%
**
**
**
**
40%
**
**
**
**
17%
87%
13%
**
**
**
**
98%
Android
**
**
**
**
85
335
38
**
**
**
**
344
**
**
**
**
36%
34%
30%
**
**
**
**
33%
**
**
**
**
23%
90%
10%
**
**
**
**
92%
RIM BlackBerry OS
**
**
**
**
47
143
27
**
**
**
**
165
**
**
**
**
20%
15%
21%
**
**
**
**
16%
**
**
**
**
27%
83%
16%
**
**
**
**
96%
Microsoft Windows
**
**
**
**
4
19
-
**
**
**
**
15
**
**
**
**
2%
2%
-%
**
**
**
**
1%
**
**
**
**
22%
100%
-%
**
**
**
**
77%
Symbian
**
**
**
**
1
6
1
**
**
**
**
6
**
**
**
**
1%
1%
1%
**
**
**
**
1%
**
**
**
**
23%
87%
12%
**
**
**
**
100%
Other
**
**
**
**
13
55
4
**
**
**
**
53
**
**
**
**
6%
6%
3%
**
**
**
**
5%
**
**
**
**
22%
93%
6%
**
**
**
**
88%
Don't know
**
**
**
**
15
49
3
**
**
**
**
45
**
**
**
**
6%
5%
2%
**
**
**
**
4%
**
**
**
**
29%
95%
6%
**
**
**
**
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 41
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 31
Page 41
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD6 (QD27). SHOWCARD How likely is it that you will get a smartphone in the next 12 months? (SINGLE CODE)
Base : Those without a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
292
207
144
351
652
1135
87
230
26
31
83
993
Effective Weighted Sample
246
176
120
296
550
953
65
187
23
27
72
832
Total
212
145
98
243
466
841
79
157
17
24
55
761
23%
16%
11%
26%
51%
91%
**
17%
**
**
**
83%
Certain to
1
2
-
2
4
13
**
*
**
**
**
17
1%
1%
-%
1%
1%
2%
**
*%
**
**
**
2%
8%
10%
-%
10%
25%
74%
**
3%
**
**
**
97%
Very likely
3
1
-
1
10
32
**
3
**
**
**
38
1%
1%
-%
*%
2%
4%
**
2%
**
**
**
5%
6%
3%
-%
3%
23%
79%
**
8%
**
**
**
94%
Likely
9
3
-
3
22
71
**
8
**
**
**
76
4%
2%
-%
1%
5%
8%
**
5%
**
**
**
10%
cd
h
11%
4%
-%
4%
26%
86%
**
10%
**
**
**
91%
TOTAL LIKELY
13
6
-
6
36
117
**
12
**
**
**
132
6%
4%
-%
3%
8%
14%
**
7%
**
**
**
17%
cd
c
h
9%
4%
-%
4%
25%
82%
**
8%
**
**
**
93%
Unlikely
35
13
11
24
63
138
**
22
**
**
**
131
16%
9%
11%
10%
14%
16%
**
14%
**
**
**
17%
bd
23%
8%
7%
16%
41%
90%
**
15%
**
**
**
86%
Very unlikely
56
37
25
63
114
209
**
43
**
**
**
175
27%
26%
26%
26%
24%
25%
**
28%
**
**
**
23%
26%
17%
12%
29%
52%
96%
**
20%
**
**
**
80%
Certain not to
70
65
42
107
167
226
**
52
**
**
**
181
33%
45%
43%
44%
36%
27%
**
33%
**
**
**
24%
a
a
l
29%
27%
18%
45%
71%
96%
**
22%
**
**
**
77%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 42
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 31
Page 42
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD6 (QD27). SHOWCARD How likely is it that you will get a smartphone in the next 12 months? (SINGLE CODE)
Base : Those without a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
292
207
144
351
652
1135
87
230
26
31
83
993
Effective Weighted Sample
246
176
120
296
550
953
65
187
23
27
72
832
Total
212
145
98
243
466
841
79
157
17
24
55
761
23%
16%
11%
26%
51%
91%
**
17%
**
**
**
83%
TOTAL UNLIKELY
161
115
79
194
344
573
**
118
**
**
**
488
76%
79%
80%
80%
74%
68%
**
75%
**
**
**
64%
l
26%
19%
13%
32%
57%
94%
**
19%
**
**
**
80%
Don't know
38
24
19
43
87
151
**
28
**
**
**
142
18%
16%
20%
18%
19%
18%
**
18%
**
**
**
19%
22%
14%
11%
25%
51%
88%
**
16%
**
**
**
83%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 43
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 32
Page 43
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD7 (QD11). SHOWCARD Which of these best describes the mobile package you personally use most often? (SINGLE CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Prepay/ Pay as you go
163
126
93
218
472
737
79
138
**
**
46
679
59%
73%
87%
78%
67%
40%
38%
59%
**
**
66%
37%
a
abd
a
l
l
20%
15%
11%
27%
58%
90%
10%
17%
**
**
6%
83%
Postpay/ monthly contract
110
44
12
56
228
1068
128
91
**
**
22
1118
40%
25%
11%
20%
32%
58%
62%
39%
**
**
31%
62%
bcd
c
c
hk
9%
4%
1%
5%
19%
89%
11%
8%
**
**
2%
93%
Other
-
1
-
1
1
6
-
*
**
**
*
6
-%
*%
-%
*%
*%
*%
-%
*%
**
**
1%
*%
-%
8%
-%
8%
8%
100%
-%
7%
**
**
7%
91%
Don't know
5
2
2
4
9
16
-
3
**
**
1
13
2%
1%
1%
1%
1%
1%
-%
1%
**
**
2%
1%
28%
15%
10%
24%
53%
100%
-%
17%
**
**
9%
82%
CONTRACT TYPE
Subsidised handset
85
32
9
41
193
947
111
74
**
**
12
997
31%
18%
9%
15%
27%
52%
54%
32%
**
**
17%
55%
bcd
c
k
hk
8%
3%
1%
4%
18%
89%
11%
7%
**
**
1%
94%
SIM only
22
12
2
15
34
111
15
17
**
**
10
108
8%
7%
2%
5%
5%
6%
7%
7%
**
**
14%
6%
c
l
17%
10%
2%
12%
27%
89%
12%
14%
**
**
8%
87%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 44
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 33
Page 44
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD8 (QD11A). When you signed up for your current mobile contract did you get a handset with the contract or did you only get a SIM card? (SINGLE CODE)
Base : Those who use a postpay/ contract mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
~d
e
f
g
h
~i
~j
~k
l
Unweighted total
139
59
17
76
288
1199
122
107
12
8
30
1215
Effective Weighted Sample
117
50
13
63
237
993
102
80
9
8
23
1021
Total
110
44
12
56
228
1068
128
91
9
7
22
1118
9%
**
**
**
19%
89%
11%
8%
**
**
**
93%
Handset and contract
85
**
**
**
193
947
111
74
**
**
**
997
78%
**
**
**
85%
89%
87%
81%
**
**
**
89%
h
8%
**
**
**
18%
89%
11%
7%
**
**
**
94%
SIM card only
22
**
**
**
34
111
15
17
**
**
**
108
20%
**
**
**
15%
10%
12%
19%
**
**
**
10%
l
17%
**
**
**
27%
89%
12%
14%
**
**
**
87%
Don't know
3
**
**
**
1
11
1
-
**
**
**
12
3%
**
**
**
*%
1%
1%
-%
**
**
**
1%
24%
**
**
**
7%
88%
12%
-%
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 45
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 34
Page 45
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD9 (QD41). Does your phone contract include any of these? (MULTI CODE)
Base : Those who use a postpay/ contract mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
~d
e
f
g
h
~i
~j
~k
l
Unweighted total
139
59
17
76
288
1199
122
107
12
8
30
1215
Effective Weighted Sample
117
50
13
63
237
993
102
80
9
8
23
1021
Total
110
44
12
56
228
1068
128
91
9
7
22
1118
9%
**
**
**
19%
89%
11%
8%
**
**
**
93%
Call minutes
101
**
**
**
219
1031
119
87
**
**
**
1076
92%
**
**
**
96%
97%
93%
96%
**
**
**
96%
9%
**
**
**
19%
89%
10%
8%
**
**
**
93%
Text messages
102
**
**
**
215
1025
116
87
**
**
**
1068
93%
**
**
**
94%
96%
91%
95%
**
**
**
96%
g
9%
**
**
**
19%
90%
10%
8%
**
**
**
93%
Data (for internet use)
56
**
**
**
150
785
90
54
**
**
**
833
51%
**
**
**
66%
74%
70%
60%
**
**
**
75%
h
6%
**
**
**
17%
89%
10%
6%
**
**
**
95%
None of these
3
**
**
**
1
7
3
1
**
**
**
9
3%
**
**
**
*%
1%
3%
1%
**
**
**
1%
f
31%
**
**
**
6%
75%
34%
8%
**
**
**
93%
Don't know
4
**
**
**
6
25
4
2
**
**
**
27
4%
**
**
**
3%
2%
3%
2%
**
**
**
2%
15%
**
**
**
22%
86%
14%
7%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 46
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 35
Page 46
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD10 (QD42). Do you have a monthly data cap or allowance on your mobile phone contract where you can use a certain amount of mobile data to access the internet? Above this limit you might have to pay for any extra data usage. (SINGLE
CODE)
Base : Those who have an inclusive data allowance in their mobile phone contract
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
~g
~h
~i
~j
~k
l
Unweighted total
67
27
5
32
182
851
88
60
6
5
15
880
Effective Weighted Sample
56
22
3
26
148
702
75
43
4
5
10
738
Total
56
21
3
24
150
785
90
54
4
4
10
833
**
**
**
**
17%
89%
**
**
**
**
**
95%
Yes - have a data cap or allowance
**
**
**
**
83
425
**
**
**
**
**
443
**
**
**
**
55%
54%
**
**
**
**
**
53%
**
**
**
**
18%
90%
**
**
**
**
**
94%
No - do not have a data cap or allowance
**
**
**
**
49
274
**
**
**
**
**
299
**
**
**
**
33%
35%
**
**
**
**
**
36%
**
**
**
**
16%
88%
**
**
**
**
**
96%
Don't know
**
**
**
**
18
87
**
**
**
**
**
91
**
**
**
**
12%
11%
**
**
**
**
**
11%
**
**
**
**
18%
91%
**
**
**
**
**
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 47
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 36
Page 47
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD11 (QD43). SHOWCARD Do you know what your monthly data cap or allowance is?
Base : Those who have a monthly data cap or allowance on their mobile phone contract
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
31
16
1
17
99
453
42
35
4
4
10
460
Effective Weighted Sample
27
13
1
14
79
369
37
24
3
4
6
381
Total
25
12
*
12
83
425
48
34
3
3
6
443
**
**
**
**
**
90%
**
**
**
**
**
94%
Up to 100MB
**
**
**
**
**
14
**
**
**
**
**
10
**
**
**
**
**
3%
**
**
**
**
**
2%
**
**
**
**
**
86%
**
**
**
**
**
61%
Up to 250MB
**
**
**
**
**
28
**
**
**
**
**
30
**
**
**
**
**
6%
**
**
**
**
**
7%
**
**
**
**
**
87%
**
**
**
**
**
95%
Up to 500MB
**
**
**
**
**
102
**
**
**
**
**
106
**
**
**
**
**
24%
**
**
**
**
**
24%
**
**
**
**
**
91%
**
**
**
**
**
94%
Up to 750MB
**
**
**
**
**
24
**
**
**
**
**
28
**
**
**
**
**
6%
**
**
**
**
**
6%
**
**
**
**
**
86%
**
**
**
**
**
100%
Up to 1GB
**
**
**
**
**
74
**
**
**
**
**
80
**
**
**
**
**
17%
**
**
**
**
**
18%
**
**
**
**
**
89%
**
**
**
**
**
97%
Up to 2GB
**
**
**
**
**
30
**
**
**
**
**
29
**
**
**
**
**
7%
**
**
**
**
**
6%
**
**
**
**
**
95%
**
**
**
**
**
92%
2GB and above
**
**
**
**
**
20
**
**
**
**
**
25
**
**
**
**
**
5%
**
**
**
**
**
6%
**
**
**
**
**
81%
**
**
**
**
**
100%
Don't know
**
**
**
**
**
133
**
**
**
**
**
136
**
**
**
**
**
31%
**
**
**
**
**
31%
**
**
**
**
**
92%
**
**
**
**
**
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 48
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 37
Page 48
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12A (QD4A). SHOWCARD How often, if at all, do you use your mobile phone to send or receive text messages? (SINGLE CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Several times a day
73
27
4
31
262
973
103
90
**
**
19
1007
26%
16%
4%
11%
37%
53%
50%
39%
**
**
27%
55%
bcd
c
c
k
hk
7%
3%
*%
3%
24%
90%
10%
8%
**
**
2%
93%
Every day
54
17
5
22
111
306
47
30
**
**
7
321
20%
10%
5%
8%
16%
17%
23%
13%
**
**
10%
18%
bcd
16%
5%
1%
6%
32%
87%
13%
8%
**
**
2%
91%
Several times a week
49
29
13
42
89
183
28
24
**
**
8
184
18%
17%
12%
15%
13%
10%
13%
11%
**
**
12%
10%
24%
14%
6%
20%
43%
87%
13%
12%
**
**
4%
88%
At least once a week
27
19
9
28
52
88
13
16
**
**
5
87
10%
11%
8%
10%
7%
5%
6%
7%
**
**
7%
5%
27%
19%
9%
28%
51%
86%
13%
16%
**
**
5%
85%
At least once a month
12
10
9
19
24
39
1
9
**
**
3
33
4%
6%
9%
7%
3%
2%
1%
4%
**
**
4%
2%
29%
23%
22%
46%
59%
96%
3%
21%
**
**
7%
80%
Less than once a month
13
24
12
36
42
54
2
15
**
**
8
41
5%
14%
12%
13%
6%
3%
1%
7%
**
**
11%
2%
a
a
a
l
l
22%
42%
22%
64%
73%
95%
4%
27%
**
**
14%
71%
Never
47
43
53
96
123
159
10
48
**
**
19
117
17%
25%
50%
35%
17%
9%
5%
21%
**
**
28%
6%
a
abd
ab
l
l
28%
26%
32%
58%
74%
95%
6%
29%
**
**
12%
70%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 49
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 37
Page 49
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12A (QD4A). SHOWCARD How often, if at all, do you use your mobile phone to send or receive text messages? (SINGLE CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
TOTAL AT LEAST ONCE A WEEK
203
92
31
123
513
1550
191
160
**
**
39
1598
73%
54%
29%
44%
72%
85%
92%
69%
**
**
56%
88%
bcd
cd
c
f
k
hk
12%
5%
2%
7%
29%
89%
11%
9%
**
**
2%
92%
TOTAL EVER
228
126
52
178
579
xx-xxxx-xxxx
195
184
**
**
49
1672
82%
73%
49%
64%
82%
90%
94%
79%
**
**
71%
92%
bcd
cd
c
hk
12%
7%
3%
10%
31%
89%
11%
10%
**
**
3%
91%
Don't know
3
4
*
4
7
25
3
*
**
**
*
27
1%
2%
*%
1%
1%
1%
1%
*%
**
**
1%
1%
10%
13%
1%
14%
26%
91%
9%
2%
**
**
2%
98%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 50
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 38
Page 50
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12B (QD4B). SHOWCARD And how often, it at all, do you use your mobile phone to make calls? (SINGLE CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Several times a day
76
30
5
35
227
891
109
79
**
**
17
941
27%
17%
5%
13%
32%
49%
53%
34%
**
**
24%
52%
bcd
c
c
hk
8%
3%
*%
3%
23%
88%
11%
8%
**
**
2%
93%
Every day
61
15
7
22
119
330
57
38
**
**
11
349
22%
9%
7%
8%
17%
18%
28%
16%
**
**
16%
19%
bcd
f
16%
4%
2%
6%
31%
86%
15%
10%
**
**
3%
91%
Several times a week
55
32
22
54
124
252
24
30
**
**
11
242
20%
18%
21%
19%
17%
14%
12%
13%
**
**
15%
13%
20%
12%
8%
20%
45%
92%
9%
11%
**
**
4%
88%
At least once a week
39
38
19
57
102
154
10
31
**
**
11
133
14%
22%
18%
20%
14%
8%
5%
13%
**
**
16%
7%
a
a
l
l
24%
23%
12%
35%
62%
94%
6%
19%
**
**
7%
81%
At least once a month
21
23
16
39
55
82
2
20
**
**
5
64
8%
13%
15%
14%
8%
4%
1%
9%
**
**
7%
4%
a
a
a
g
l
25%
27%
19%
47%
66%
97%
3%
24%
**
**
6%
75%
Less than once a month
18
29
32
61
69
91
2
25
**
**
11
66
7%
17%
30%
22%
10%
5%
1%
11%
**
**
16%
4%
a
ab
a
g
l
l
20%
32%
35%
66%
74%
99%
2%
27%
**
**
12%
72%
Never
6
4
3
7
10
19
2
8
**
**
3
13
2%
2%
3%
3%
1%
1%
1%
3%
**
**
4%
1%
l
l
30%
21%
16%
36%
49%
93%
9%
37%
**
**
12%
63%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 51
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 38
Page 51
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12B (QD4B). SHOWCARD And how often, it at all, do you use your mobile phone to make calls? (SINGLE CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
TOTAL AT LEAST ONCE A WEEK
231
114
54
168
571
1627
200
179
**
**
50
1665
83%
66%
51%
60%
81%
89%
97%
77%
**
**
72%
92%
bcd
c
f
hk
13%
6%
3%
9%
31%
89%
11%
10%
**
**
3%
91%
TOTAL EVER
271
166
102
269
696
1801
204
224
**
**
66
1794
98%
97%
97%
97%
98%
99%
99%
96%
**
**
95%
99%
hk
13%
8%
5%
13%
35%
90%
10%
11%
**
**
3%
89%
Don't know
1
1
1
2
4
8
1
1
**
**
1
8
*%
1%
*%
1%
1%
*%
*%
*%
**
**
1%
*%
8%
15%
6%
21%
40%
92%
8%
9%
**
**
9%
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 52
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 39
Page 52
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12C (QD4C). SHOWCARD How often, it at all, do you use your mobile phone to access email or internet services? (SINGLE CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
Several times a day
**
**
**
**
97
485
62
**
**
**
**
524
**
**
**
**
41%
49%
49%
**
**
**
**
50%
**
**
**
**
18%
88%
11%
**
**
**
**
95%
Every day
**
**
**
**
64
226
42
**
**
**
**
257
**
**
**
**
27%
23%
33%
**
**
**
**
25%
f
**
**
**
**
24%
84%
16%
**
**
**
**
96%
Several times a week
**
**
**
**
18
101
5
**
**
**
**
103
**
**
**
**
7%
10%
4%
**
**
**
**
10%
g
**
**
**
**
17%
95%
5%
**
**
**
**
97%
At least once a week
**
**
**
**
15
49
5
**
**
**
**
48
**
**
**
**
6%
5%
4%
**
**
**
**
5%
**
**
**
**
27%
90%
9%
**
**
**
**
89%
At least once a month
**
**
**
**
7
23
3
**
**
**
**
23
**
**
**
**
3%
2%
2%
**
**
**
**
2%
**
**
**
**
29%
92%
11%
**
**
**
**
92%
Less than once a month
**
**
**
**
4
16
2
**
**
**
**
17
**
**
**
**
2%
2%
2%
**
**
**
**
2%
**
**
**
**
23%
90%
11%
**
**
**
**
95%
Never
**
**
**
**
34
78
7
**
**
**
**
74
**
**
**
**
14%
8%
6%
**
**
**
**
7%
**
**
**
**
40%
91%
9%
**
**
**
**
87%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 53
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 39
Page 53
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12C (QD4C). SHOWCARD How often, it at all, do you use your mobile phone to access email or internet services? (SINGLE CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
TOTAL AT LEAST ONCE A WEEK
**
**
**
**
193
861
114
**
**
**
**
932
**
**
**
**
81%
88%
90%
**
**
**
**
89%
**
**
**
**
20%
88%
12%
**
**
**
**
95%
TOTAL EVER
**
**
**
**
205
900
119
**
**
**
**
972
**
**
**
**
86%
92%
93%
**
**
**
**
93%
**
**
**
**
20%
88%
12%
**
**
**
**
95%
Don't know
**
**
**
**
-
2
1
**
**
**
**
3
**
**
**
**
-%
*%
1%
**
**
**
**
*%
**
**
**
**
-%
65%
44%
**
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 54
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 40
Page 54
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12D (QD4D). SHOWCARD How often, it at all, do you use your mobile phone to use apps or applications? (SINGLE CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
Several times a day
**
**
**
**
75
381
47
**
**
**
**
412
**
**
**
**
32%
39%
37%
**
**
**
**
39%
**
**
**
**
18%
88%
11%
**
**
**
**
96%
Every day
**
**
**
**
55
210
36
**
**
**
**
236
**
**
**
**
23%
21%
29%
**
**
**
**
22%
**
**
**
**
22%
85%
15%
**
**
**
**
95%
Several times a week
**
**
**
**
28
104
13
**
**
**
**
116
**
**
**
**
12%
11%
10%
**
**
**
**
11%
**
**
**
**
24%
88%
11%
**
**
**
**
99%
At least once a week
**
**
**
**
22
87
13
**
**
**
**
93
**
**
**
**
9%
9%
10%
**
**
**
**
9%
**
**
**
**
22%
88%
13%
**
**
**
**
94%
At least once a month
**
**
**
**
10
43
3
**
**
**
**
44
**
**
**
**
4%
4%
2%
**
**
**
**
4%
**
**
**
**
23%
94%
6%
**
**
**
**
95%
Less than once a month
**
**
**
**
9
41
4
**
**
**
**
42
**
**
**
**
4%
4%
3%
**
**
**
**
4%
**
**
**
**
20%
90%
9%
**
**
**
**
92%
Never
**
**
**
**
37
110
10
**
**
**
**
102
**
**
**
**
16%
11%
8%
**
**
**
**
10%
**
**
**
**
31%
92%
9%
**
**
**
**
85%
TOTAL AT LEAST ONCE A WEEK
**
**
**
**
180
783
109
**
**
**
**
857
**
**
**
**
76%
80%
86%
**
**
**
**
82%
**
**
**
**
20%
87%
12%
**
**
**
**
96%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 55
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 40
Page 55
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12D (QD4D). SHOWCARD How often, it at all, do you use your mobile phone to use apps or applications? (SINGLE CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
TOTAL EVER
**
**
**
**
200
866
116
**
**
**
**
943
**
**
**
**
84%
88%
91%
**
**
**
**
90%
**
**
**
**
20%
88%
12%
**
**
**
**
96%
Don't know
**
**
**
**
2
3
1
**
**
**
**
4
**
**
**
**
1%
*%
1%
**
**
**
**
*%
**
**
**
**
40%
79%
22%
**
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 56
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 41
Page 56
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Send/ receive text messages (SMS)
215
113
47
160
535
1559
187
169
**
**
43
1595
78%
66%
44%
57%
75%
85%
90%
73%
**
**
61%
88%
bcd
c
c
hk
12%
6%
3%
9%
31%
89%
11%
10%
**
**
2%
91%
Use your phone as a camera
119
45
13
58
329
1171
130
104
**
**
22
1216
43%
26%
12%
21%
46%
64%
63%
45%
**
**
32%
67%
bcd
c
c
k
hk
9%
3%
1%
4%
25%
90%
10%
8%
**
**
2%
93%
Accessing the internet
55
17
4
21
198
838
106
60
**
**
11
894
20%
10%
4%
7%
28%
46%
51%
26%
**
**
16%
49%
bcd
c
hk
6%
2%
*%
2%
21%
89%
11%
6%
**
**
1%
95%
Send/ receive messages with pictures/
images
55
23
5
28
192
805
87
56
**
**
10
850
20%
13%
5%
10%
27%
44%
42%
24%
**
**
15%
47%
cd
c
hk
6%
3%
1%
3%
21%
90%
10%
6%
**
**
1%
95%
Send/ receive emails (not SMS)
35
14
4
18
127
647
75
39
**
**
6
693
13%
8%
4%
7%
18%
35%
36%
17%
**
**
9%
38%
cd
hk
5%
2%
1%
3%
18%
89%
10%
5%
**
**
1%
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 57
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 41
Page 57
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Visiting social networking sites e.g.
Facebook, Twitter, LinkedIn
18
4
-
4
128
580
74
34
**
**
7
629
7%
2%
-%
1%
18%
32%
36%
15%
**
**
10%
35%
bcd
hk
3%
1%
-%
1%
20%
88%
11%
5%
**
**
1%
96%
Play games
18
5
1
7
143
530
64
40
**
**
10
568
6%
3%
1%
2%
20%
29%
31%
17%
**
**
15%
31%
cd
hk
3%
1%
*%
1%
24%
88%
11%
7%
**
**
2%
95%
Download apps or programs directly to your
phone
21
6
1
8
112
530
63
35
**
**
7
567
8%
4%
1%
3%
16%
29%
31%
15%
**
**
10%
31%
cd
hk
4%
1%
*%
1%
19%
89%
11%
6%
**
**
1%
95%
Use IM/ Instant messaging (e.g. BlackBerry
Messenger/ BBM, Apple iMessage,
WhatsApp)
22
5
3
8
100
473
73
30
**
**
4
527
8%
3%
3%
3%
14%
26%
35%
13%
**
**
5%
29%
bcd
f
hk
4%
1%
1%
1%
18%
86%
13%
5%
**
**
1%
96%
Listen to music using MP3 function
7
2
*
3
90
376
44
23
**
**
4
406
2%
1%
*%
1%
13%
21%
21%
10%
**
**
5%
22%
hk
2%
1%
*%
1%
21%
89%
10%
5%
**
**
1%
96%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 58
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 41
Page 58
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Record video clips using the phone
11
5
2
7
76
297
38
21
**
**
4
322
4%
3%
2%
3%
11%
16%
19%
9%
**
**
6%
18%
hk
3%
1%
1%
2%
22%
88%
11%
6%
**
**
1%
95%
Accessing/ receiving news
14
6
3
9
42
285
37
21
**
**
3
307
5%
3%
3%
3%
6%
16%
18%
9%
**
**
5%
17%
hk
4%
2%
1%
3%
13%
88%
12%
7%
**
**
1%
95%
Listen to FM radio
19
3
5
8
71
273
32
15
**
**
2
295
7%
2%
4%
3%
10%
15%
15%
6%
**
**
3%
16%
bd
hk
6%
1%
1%
2%
23%
88%
10%
5%
**
**
1%
96%
Send/ receive video clips
15
4
1
6
49
255
34
12
**
**
3
282
5%
2%
1%
2%
7%
14%
17%
5%
**
**
5%
16%
cd
hk
5%
1%
*%
2%
17%
87%
12%
4%
**
**
1%
96%
Accessing/ receiving sports/ team news/
scores
15
3
1
4
33
230
28
12
**
**
3
249
5%
2%
1%
1%
5%
13%
14%
5%
**
**
4%
14%
bcd
hk
6%
1%
*%
1%
13%
89%
11%
5%
**
**
1%
96%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 59
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 41
Page 59
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Making voice calls using VoIP service e.g.
Skype
11
3
*
4
30
163
27
7
**
**
1
186
4%
2%
*%
1%
4%
9%
13%
3%
**
**
1%
10%
cd
hk
6%
2%
*%
2%
16%
85%
14%
4%
**
**
1%
97%
TV streaming (e.g. BBC iPlayer, Sky Go)
4
1
-
1
29
142
24
10
**
**
1
156
1%
1%
-%
*%
4%
8%
12%
4%
**
**
2%
9%
hk
2%
1%
-%
1%
17%
86%
15%
6%
**
**
1%
95%
Download a new video clip
6
2
-
2
26
136
14
6
**
**
1
147
2%
1%
-%
1%
4%
7%
7%
3%
**
**
1%
8%
hk
4%
1%
-%
1%
17%
90%
9%
4%
**
**
1%
97%
Video streaming
5
-
-
-
16
125
14
10
**
**
1
133
2%
-%
-%
-%
2%
7%
7%
4%
**
**
1%
7%
d
k
4%
-%
-%
-%
11%
89%
10%
7%
**
**
1%
95%
Video calling e.g. Facetime
6
1
-
1
18
116
13
6
**
**
-
123
2%
1%
-%
*%
3%
6%
6%
3%
**
**
-%
7%
hk
5%
1%
-%
1%
14%
91%
10%
5%
**
**
-%
97%
Listen to Podcasts
2
2
1
3
13
93
15
3
**
**
-
106
1%
1%
1%
1%
2%
5%
7%
1%
**
**
-%
6%
hk
1%
2%
1%
3%
12%
87%
14%
2%
**
**
-%
98%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 60
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 41
Page 60
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Download TV programmes
1
1
-
1
10
63
8
4
**
**
-
70
*%
1%
-%
*%
1%
3%
4%
2%
**
**
-%
4%
2%
1%
-%
1%
13%
87%
11%
6%
**
**
-%
96%
Other
6
3
2
5
8
18
1
7
**
**
2
13
2%
2%
1%
2%
1%
1%
*%
3%
**
**
3%
1%
l
l
31%
18%
8%
26%
42%
95%
4%
37%
**
**
11%
66%
WEB/ DATA ACCESS
62
20
7
27
234
964
120
66
**
**
12
1031
22%
12%
7%
10%
33%
53%
58%
28%
**
**
17%
57%
bcd
k
hk
6%
2%
1%
3%
22%
89%
11%
6%
**
**
1%
95%
PLAY GAMES
18
5
1
7
143
530
64
40
**
**
10
568
6%
3%
1%
2%
20%
29%
31%
17%
**
**
15%
31%
cd
hk
3%
1%
*%
1%
24%
88%
11%
7%
**
**
2%
95%
DOWNLOAD APPLICATIONS
21
6
1
8
112
530
63
35
**
**
7
567
8%
4%
1%
3%
16%
29%
31%
15%
**
**
10%
31%
cd
hk
4%
1%
*%
1%
19%
89%
11%
6%
**
**
1%
95%
LISTEN TO AUDIO CONTENT
22
6
5
11
136
520
65
33
**
**
5
564
8%
3%
5%
4%
19%
28%
31%
14%
**
**
8%
31%
bd
hk
4%
1%
1%
2%
23%
88%
11%
6%
**
**
1%
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 61
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 41
Page 61
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
WATCHING AV CONTENT
8
3
-
3
46
271
38
19
**
**
1
293
3%
2%
-%
1%
7%
15%
18%
8%
**
**
2%
16%
c
k
hk
3%
1%
-%
1%
15%
88%
12%
6%
**
**
*%
95%
None of these
44
47
52
98
128
170
11
48
**
**
20
129
16%
27%
49%
35%
18%
9%
6%
21%
**
**
29%
7%
a
abd
ab
l
l
25%
26%
29%
55%
72%
95%
6%
27%
**
**
11%
72%
Don't know
-
-
1
1
1
2
-
-
**
**
-
2
-%
-%
1%
*%
*%
*%
-%
-%
**
**
-%
*%
-%
-%
45%
45%
45%
100%
-%
-%
**
**
-%
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 62
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 42
Page 62
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Send/ receive text messages (SMS)
182
86
36
122
464
1414
170
146
**
**
35
1457
66%
50%
34%
44%
65%
77%
82%
63%
**
**
51%
80%
bcd
c
c
hk
11%
5%
2%
8%
29%
89%
11%
9%
**
**
2%
92%
Accessing the internet
44
9
2
10
159
687
95
49
**
**
8
743
16%
5%
1%
4%
22%
38%
46%
21%
**
**
11%
41%
bcd
f
k
hk
6%
1%
*%
1%
20%
88%
12%
6%
**
**
1%
95%
Use your phone as a camera
40
12
3
15
184
690
75
61
**
**
13
718
14%
7%
3%
5%
26%
38%
36%
26%
**
**
18%
40%
bcd
hk
5%
2%
*%
2%
24%
90%
10%
8%
**
**
2%
93%
Send/ receive emails (not SMS)
26
11
1
12
97
504
62
29
**
**
2
549
9%
6%
1%
4%
14%
28%
30%
12%
**
**
3%
30%
cd
c
k
hk
5%
2%
*%
2%
17%
88%
11%
5%
**
**
*%
96%
Visiting social networking sites e.g.
Facebook, Twitter, LinkedIn
14
4
-
4
117
488
61
33
**
**
6
524
5%
2%
-%
1%
17%
27%
29%
14%
**
**
8%
29%
cd
hk
3%
1%
-%
1%
21%
89%
11%
6%
**
**
1%
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 63
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 42
Page 63
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Send/ receive messages with pictures/
images
15
9
1
9
101
447
45
31
**
**
4
472
5%
5%
1%
3%
14%
24%
22%
13%
**
**
6%
26%
c
c
hk
3%
2%
*%
2%
20%
90%
9%
6%
**
**
1%
95%
Use IM/ Instant messaging (e.g. BlackBerry
Messenger/ BBM, Apple iMessage,
WhatsApp)
20
2
1
4
76
362
60
22
**
**
3
409
7%
1%
1%
1%
11%
20%
29%
10%
**
**
4%
23%
bcd
f
hk
5%
1%
*%
1%
18%
85%
14%
5%
**
**
1%
96%
Play games
13
1
-
1
97
355
42
29
**
**
5
380
5%
*%
-%
*%
14%
19%
20%
12%
**
**
7%
21%
bcd
hk
3%
*%
-%
*%
24%
88%
10%
7%
**
**
1%
94%
Download apps or programs directly to your
phone
10
1
-
1
59
294
35
25
**
**
2
314
4%
1%
-%
*%
8%
16%
17%
11%
**
**
3%
17%
bcd
k
hk
3%
*%
-%
*%
18%
88%
11%
8%
**
**
1%
94%
Listen to music using MP3 function
5
1
-
1
73
280
30
18
**
**
3
301
2%
*%
-%
*%
10%
15%
15%
8%
**
**
4%
17%
d
hk
2%
*%
-%
*%
23%
89%
10%
6%
**
**
1%
96%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 64
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 42
Page 64
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Accessing/ receiving news
6
3
2
5
26
188
19
16
**
**
3
197
2%
2%
2%
2%
4%
10%
9%
7%
**
**
5%
11%
3%
1%
1%
2%
12%
90%
9%
8%
**
**
2%
94%
Listen to FM radio
14
1
1
2
44
157
15
10
**
**
2
165
5%
*%
1%
1%
6%
9%
7%
4%
**
**
3%
9%
bd
hk
8%
*%
1%
1%
25%
90%
8%
6%
**
**
1%
94%
Accessing/ receiving sports/ team news/
scores
9
1
1
2
22
153
14
8
**
**
2
162
3%
1%
1%
1%
3%
8%
7%
3%
**
**
3%
9%
bd
hk
5%
1%
1%
1%
13%
91%
8%
5%
**
**
1%
96%
Record video clips using the phone
3
1
-
1
32
134
16
11
**
**
2
143
1%
*%
-%
*%
4%
7%
8%
5%
**
**
3%
8%
2%
*%
-%
*%
21%
88%
11%
7%
**
**
1%
94%
Making voice calls using VoIP service e.g.
Skype
7
1
*
1
16
100
18
4
**
**
1
114
3%
1%
*%
*%
2%
5%
9%
2%
**
**
1%
6%
d
h
6%
1%
*%
1%
14%
85%
16%
4%
**
**
1%
97%
Send/ receive video clips
4
1
-
1
23
94
14
6
**
**
1
105
1%
1%
-%
*%
3%
5%
7%
3%
**
**
2%
6%
h
3%
1%
-%
1%
21%
85%
13%
5%
**
**
1%
96%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 65
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 42
Page 65
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
TV streaming (e.g. BBC iPlayer, Sky Go)
2
-
-
-
15
89
11
9
**
**
1
94
1%
-%
-%
-%
2%
5%
5%
4%
**
**
2%
5%
2%
-%
-%
-%
15%
88%
11%
9%
**
**
1%
93%
Video streaming
1
-
-
-
8
74
5
6
**
**
1
76
*%
-%
-%
-%
1%
4%
3%
3%
**
**
1%
4%
1%
-%
-%
-%
10%
92%
7%
7%
**
**
1%
94%
Video calling e.g. via Facetime
2
-
-
-
9
67
10
1
**
**
-
75
1%
-%
-%
-%
1%
4%
5%
1%
**
**
-%
4%
h
3%
-%
-%
-%
12%
89%
13%
2%
**
**
-%
98%
Download a new video clip
1
-
-
-
11
55
5
3
**
**
1
58
*%
-%
-%
-%
2%
3%
2%
1%
**
**
1%
3%
2%
-%
-%
-%
18%
91%
8%
6%
**
**
2%
96%
Listen to Podcasts
-
1
-
1
7
45
9
*
**
**
-
53
-%
1%
-%
*%
1%
2%
4%
*%
**
**
-%
3%
h
-%
3%
-%
3%
13%
84%
17%
1%
**
**
-%
100%
Download TV programmes
-
1
-
1
4
34
5
3
**
**
-
38
-%
1%
-%
*%
1%
2%
2%
1%
**
**
-%
2%
-%
2%
-%
2%
9%
85%
12%
8%
**
**
-%
94%
Other
4
2
1
2
4
12
1
6
**
**
1
8
1%
1%
1%
1%
1%
1%
*%
2%
**
**
1%
*%
l
28%
14%
4%
19%
35%
92%
7%
44%
**
**
5%
60%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 66
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 42
Page 66
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
WEB/ DATA ACCESS
51
14
5
19
195
869
111
58
**
**
9
937
18%
8%
5%
7%
28%
48%
54%
25%
**
**
12%
52%
bcd
k
hk
5%
1%
1%
2%
20%
88%
11%
6%
**
**
1%
95%
LISTEN TO AUDIO CONTENT
15
2
1
3
101
366
41
26
**
**
5
392
5%
1%
1%
1%
14%
20%
20%
11%
**
**
7%
22%
bcd
hk
4%
*%
*%
1%
24%
89%
10%
6%
**
**
1%
95%
PLAY GAMES
13
1
-
1
97
355
42
29
**
**
5
380
5%
*%
-%
*%
14%
19%
20%
12%
**
**
7%
21%
bcd
hk
3%
*%
-%
*%
24%
88%
10%
7%
**
**
1%
94%
DOWNLOAD APPLICATIONS
10
1
-
1
59
294
35
25
**
**
2
314
4%
1%
-%
*%
8%
16%
17%
11%
**
**
3%
17%
bcd
k
hk
3%
*%
-%
*%
18%
88%
11%
8%
**
**
1%
94%
WATCHING AV CONTENT
4
1
-
1
25
153
18
16
**
**
1
160
1%
1%
-%
*%
4%
8%
9%
7%
**
**
2%
9%
k
2%
1%
-%
1%
15%
89%
11%
9%
**
**
1%
93%
None of these
77
77
66
143
194
266
17
71
**
**
27
207
28%
45%
62%
51%
27%
15%
8%
30%
**
**
39%
11%
a
abd
a
g
l
l
27%
27%
23%
50%
69%
94%
6%
25%
**
**
10%
73%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 67
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 42
Page 67
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
375
245
156
401
957
2230
213
317
32
36
104
2128
Effective Weighted Sample
315
207
129
337
791
1830
172
241
26
32
86
1765
Total
278
172
106
278
709
1828
207
232
22
28
69
1815
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Don't know
2
1
2
3
3
6
-
2
**
**
2
3
1%
*%
2%
1%
*%
*%
-%
1%
**
**
3%
*%
l
39%
13%
34%
47%
58%
100%
-%
37%
**
**
37%
61%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 68
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 43
Page 68
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD15 (QD28C). SHOWCARD You said that you use your mobile phone to access the internet. Which one of these best describes where you use your mobile phone to access the internet? (SINGLE CODE)
Base : Those who use their mobile phone to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
66
24
7
31
248
933
102
72
7
6
18
964
Effective Weighted Sample
58
20
5
26
198
763
86
52
5
6
13
804
Total
55
17
4
21
198
838
106
60
5
6
11
894
**
**
**
**
21%
89%
11%
**
**
**
**
95%
I always use in the home
**
**
**
**
15
47
2
**
**
**
**
40
**
**
**
**
8%
6%
2%
**
**
**
**
4%
**
**
**
**
32%
96%
4%
**
**
**
**
83%
I mainly use in the home
**
**
**
**
34
98
9
**
**
**
**
96
**
**
**
**
17%
12%
9%
**
**
**
**
11%
**
**
**
**
32%
93%
9%
**
**
**
**
91%
I use equally in the home and outside the
home
**
**
**
**
119
532
76
**
**
**
**
589
**
**
**
**
60%
63%
72%
**
**
**
**
66%
**
**
**
**
19%
87%
12%
**
**
**
**
96%
I mainly use outside the home
**
**
**
**
20
133
12
**
**
**
**
137
**
**
**
**
10%
16%
11%
**
**
**
**
15%
**
**
**
**
14%
92%
8%
**
**
**
**
95%
I always use outside the home
**
**
**
**
7
23
5
**
**
**
**
25
**
**
**
**
3%
3%
4%
**
**
**
**
3%
**
**
**
**
25%
83%
16%
**
**
**
**
89%
ALWAYS/ MAINLY USE IN THE HOME
**
**
**
**
49
144
11
**
**
**
**
136
**
**
**
**
25%
17%
11%
**
**
**
**
15%
**
**
**
**
32%
94%
7%
**
**
**
**
88%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 69
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 43
Page 69
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD15 (QD28C). SHOWCARD You said that you use your mobile phone to access the internet. Which one of these best describes where you use your mobile phone to access the internet? (SINGLE CODE)
Base : Those who use their mobile phone to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
66
24
7
31
248
933
102
72
7
6
18
964
Effective Weighted Sample
58
20
5
26
198
763
86
52
5
6
13
804
Total
55
17
4
21
198
838
106
60
5
6
11
894
**
**
**
**
21%
89%
11%
**
**
**
**
95%
ALWAYS/ MAINLY USE OUTSIDE THE
HOME
**
**
**
**
27
156
16
**
**
**
**
162
**
**
**
**
14%
19%
15%
**
**
**
**
18%
**
**
**
**
16%
91%
9%
**
**
**
**
94%
EVER USE OUTSIDE THE HOME
**
**
**
**
180
786
101
**
**
**
**
847
**
**
**
**
91%
94%
96%
**
**
**
**
95%
**
**
**
**
20%
88%
11%
**
**
**
**
95%
Don't know
**
**
**
**
3
6
2
**
**
**
**
7
**
**
**
**
1%
1%
2%
**
**
**
**
1%
**
**
**
**
34%
76%
28%
**
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 70
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 44
Page 70
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD16 (QD28E) SHOWCARD Which of these ways do you use your mobile phone to access the internet? (MULTI CODE)
Base : Those who use their mobile phone to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
66
24
7
31
248
933
102
72
7
6
18
964
Effective Weighted Sample
58
20
5
26
198
763
86
52
5
6
13
804
Total
55
17
4
21
198
838
106
60
5
6
11
894
**
**
**
**
21%
89%
11%
**
**
**
**
95%
Via mobile network (2G or 3G)
**
**
**
**
147
604
84
**
**
**
**
663
**
**
**
**
74%
72%
80%
**
**
**
**
74%
**
**
**
**
21%
87%
12%
**
**
**
**
96%
Wi-Fi/ wireless broadband network at home
**
**
**
**
77
424
38
**
**
**
**
436
**
**
**
**
39%
51%
36%
**
**
**
**
49%
g
**
**
**
**
17%
92%
8%
**
**
**
**
95%
Wi-Fi/ wireless broadband elsewhere (i.e.
'hotspots')
**
**
**
**
34
222
25
**
**
**
**
246
**
**
**
**
17%
27%
24%
**
**
**
**
28%
**
**
**
**
14%
89%
10%
**
**
**
**
98%
MOBILE NETWORK AND NOT WI-FI
**
**
**
**
108
341
58
**
**
**
**
377
**
**
**
**
54%
41%
55%
**
**
**
**
42%
f
**
**
**
**
27%
85%
15%
**
**
**
**
94%
WI-FI AND NOT MOBILE NETWORK
**
**
**
**
47
221
19
**
**
**
**
218
**
**
**
**
24%
26%
18%
**
**
**
**
24%
**
**
**
**
20%
93%
8%
**
**
**
**
92%
ANY WI-FI USE
**
**
**
**
86
484
45
**
**
**
**
504
**
**
**
**
44%
58%
43%
**
**
**
**
56%
g
**
**
**
**
16%
92%
9%
**
**
**
**
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 71
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 44
Page 71
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD16 (QD28E) SHOWCARD Which of these ways do you use your mobile phone to access the internet? (MULTI CODE)
Base : Those who use their mobile phone to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
66
24
7
31
248
933
102
72
7
6
18
964
Effective Weighted Sample
58
20
5
26
198
763
86
52
5
6
13
804
Total
55
17
4
21
198
838
106
60
5
6
11
894
**
**
**
**
21%
89%
11%
**
**
**
**
95%
Don't know
**
**
**
**
4
13
2
**
**
**
**
13
**
**
**
**
2%
2%
2%
**
**
**
**
1%
**
**
**
**
25%
86%
14%
**
**
**
**
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 72
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 45
Page 72
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD17 (QD28F). SHOWCARD In which of these places do you use your mobile phone to access the internet outside of the home? (MULTI CODE)
Base : Those who use their mobile phone to access the internet outside the home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
~g
~h
~i
~j
~k
l
Unweighted total
60
21
4
25
218
858
97
59
6
6
13
897
Effective Weighted Sample
53
18
3
21
175
708
81
46
4
6
10
752
Total
51
15
3
18
180
786
101
48
4
6
9
847
**
**
**
**
20%
88%
**
**
**
**
**
95%
When travelling (e.g. on a train or in a car)
**
**
**
**
117
550
**
**
**
**
**
605
**
**
**
**
65%
70%
**
**
**
**
**
71%
**
**
**
**
19%
88%
**
**
**
**
**
97%
Outdoors
**
**
**
**
112
529
**
**
**
**
**
582
**
**
**
**
63%
67%
**
**
**
**
**
69%
**
**
**
**
18%
87%
**
**
**
**
**
96%
Indoor public spaces (e.g. pub/ restaurant/
theatre/ shopping centre)
**
**
**
**
117
527
**
**
**
**
**
573
**
**
**
**
65%
67%
**
**
**
**
**
68%
**
**
**
**
20%
88%
**
**
**
**
**
96%
In other people's homes (e.g. friends/ family)
**
**
**
**
106
456
**
**
**
**
**
486
**
**
**
**
59%
58%
**
**
**
**
**
57%
**
**
**
**
21%
90%
**
**
**
**
**
96%
At your workplace
**
**
**
**
50
388
**
**
**
**
**
426
**
**
**
**
28%
49%
**
**
**
**
**
50%
**
**
**
**
11%
89%
**
**
**
**
**
97%
Other
**
**
**
**
4
18
**
**
**
**
**
17
**
**
**
**
2%
2%
**
**
**
**
**
2%
**
**
**
**
23%
100%
**
**
**
**
**
94%
Don't know
**
**
**
**
7
13
**
**
**
**
**
12
**
**
**
**
4%
2%
**
**
**
**
**
1%
**
**
**
**
50%
100%
**
**
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 73
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 46
Page 73
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
Social networking (e.g. Facebook, Twitter,
LinkedIn)
**
**
**
**
136
584
82
**
**
**
**
638
**
**
**
**
57%
60%
65%
**
**
**
**
61%
**
**
**
**
20%
87%
12%
**
**
**
**
95%
Weather
**
**
**
**
104
547
88
**
**
**
**
608
**
**
**
**
44%
56%
69%
**
**
**
**
58%
f
**
**
**
**
16%
86%
14%
**
**
**
**
96%
Maps/ navigation
**
**
**
**
81
506
68
**
**
**
**
551
**
**
**
**
34%
52%
53%
**
**
**
**
53%
**
**
**
**
14%
88%
12%
**
**
**
**
96%
News
**
**
**
**
89
465
79
**
**
**
**
525
**
**
**
**
37%
48%
62%
**
**
**
**
50%
f
**
**
**
**
16%
86%
15%
**
**
**
**
97%
Games
**
**
**
**
118
472
66
**
**
**
**
516
**
**
**
**
49%
48%
52%
**
**
**
**
49%
**
**
**
**
22%
87%
12%
**
**
**
**
96%
Music
**
**
**
**
102
421
44
**
**
**
**
453
**
**
**
**
43%
43%
35%
**
**
**
**
43%
**
**
**
**
22%
89%
9%
**
**
**
**
96%
Travel/ journey planning
**
**
**
**
53
360
55
**
**
**
**
402
**
**
**
**
22%
37%
43%
**
**
**
**
38%
**
**
**
**
13%
86%
13%
**
**
**
**
96%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 74
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 46
Page 74
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
Sports/ sports news
**
**
**
**
56
322
44
**
**
**
**
358
**
**
**
**
23%
33%
34%
**
**
**
**
34%
**
**
**
**
15%
88%
12%
**
**
**
**
97%
Banking
**
**
**
**
52
298
41
**
**
**
**
328
**
**
**
**
22%
30%
32%
**
**
**
**
31%
**
**
**
**
15%
87%
12%
**
**
**
**
96%
Shopping (e.g. Tesco, Ocado, eBay)
**
**
**
**
62
285
37
**
**
**
**
309
**
**
**
**
26%
29%
29%
**
**
**
**
29%
**
**
**
**
19%
88%
11%
**
**
**
**
95%
Books
**
**
**
**
29
156
23
**
**
**
**
173
**
**
**
**
12%
16%
18%
**
**
**
**
17%
**
**
**
**
16%
87%
13%
**
**
**
**
96%
Vouchers
**
**
**
**
15
116
18
**
**
**
**
132
**
**
**
**
6%
12%
14%
**
**
**
**
13%
**
**
**
**
11%
86%
13%
**
**
**
**
98%
Finance/ business
**
**
**
**
15
109
13
**
**
**
**
120
**
**
**
**
6%
11%
10%
**
**
**
**
11%
**
**
**
**
12%
87%
11%
**
**
**
**
96%
NONE OF THESE
**
**
**
**
36
96
9
**
**
**
**
94
**
**
**
**
15%
10%
7%
**
**
**
**
9%
**
**
**
**
35%
91%
8%
**
**
**
**
90%
Don't know
**
**
**
**
4
10
3
**
**
**
**
10
**
**
**
**
2%
1%
2%
**
**
**
**
1%
**
**
**
**
30%
79%
25%
**
**
**
**
81%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 75
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 47
Page 75
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
Games
**
**
**
**
31
130
27
**
**
**
**
149
**
**
**
**
13%
13%
21%
**
**
**
**
14%
f
**
**
**
**
20%
83%
17%
**
**
**
**
96%
Music
**
**
**
**
14
85
8
**
**
**
**
92
**
**
**
**
6%
9%
6%
**
**
**
**
9%
**
**
**
**
15%
90%
8%
**
**
**
**
98%
News
**
**
**
**
5
41
9
**
**
**
**
50
**
**
**
**
2%
4%
7%
**
**
**
**
5%
**
**
**
**
10%
81%
18%
**
**
**
**
98%
Books
**
**
**
**
6
39
7
**
**
**
**
45
**
**
**
**
2%
4%
5%
**
**
**
**
4%
**
**
**
**
13%
86%
15%
**
**
**
**
100%
Social networking (e.g. Facebook, Twitter,
LinkedIn)
**
**
**
**
11
37
7
**
**
**
**
38
**
**
**
**
4%
4%
5%
**
**
**
**
4%
**
**
**
**
25%
87%
16%
**
**
**
**
90%
Sports/ sports news
**
**
**
**
4
36
6
**
**
**
**
41
**
**
**
**
2%
4%
5%
**
**
**
**
4%
**
**
**
**
9%
84%
14%
**
**
**
**
97%
Maps/ navigation
**
**
**
**
4
34
6
**
**
**
**
36
**
**
**
**
2%
3%
4%
**
**
**
**
3%
**
**
**
**
11%
89%
15%
**
**
**
**
96%
Weather
**
**
**
**
6
28
9
**
**
**
**
36
**
**
**
**
3%
3%
7%
**
**
**
**
3%
f
**
**
**
**
17%
75%
25%
**
**
**
**
97%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 76
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 47
Page 76
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)
Base : Those with a smartphone
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
g
~h
~i
~j
~k
l
Unweighted total
80
35
10
45
299
1085
125
83
6
5
19
1128
Effective Weighted Sample
67
29
8
37
240
890
106
59
4
5
13
944
Total
64
25
6
31
238
979
127
73
5
4
13
1048
**
**
**
**
21%
88%
11%
**
**
**
**
95%
Travel/ journey planning
**
**
**
**
2
28
3
**
**
**
**
29
**
**
**
**
1%
3%
2%
**
**
**
**
3%
**
**
**
**
8%
91%
10%
**
**
**
**
96%
Shopping (e.g. Tesco, Ocado, eBay)
**
**
**
**
7
24
5
**
**
**
**
25
**
**
**
**
3%
2%
4%
**
**
**
**
2%
**
**
**
**
28%
87%
18%
**
**
**
**
93%
Banking
**
**
**
**
3
18
3
**
**
**
**
20
**
**
**
**
1%
2%
3%
**
**
**
**
2%
**
**
**
**
14%
86%
16%
**
**
**
**
99%
Vouchers
**
**
**
**
-
9
5
**
**
**
**
12
**
**
**
**
-%
1%
4%
**
**
**
**
1%
f
**
**
**
**
-%
71%
39%
**
**
**
**
94%
Finance/ business
**
**
**
**
1
6
1
**
**
**
**
7
**
**
**
**
*%
1%
*%
**
**
**
**
1%
**
**
**
**
10%
90%
7%
**
**
**
**
100%
NONE OF THESE
**
**
**
**
174
691
79
**
**
**
**
728
**
**
**
**
73%
71%
62%
**
**
**
**
69%
**
**
**
**
22%
89%
10%
**
**
**
**
94%
Don't know
**
**
**
**
13
30
10
**
**
**
**
36
**
**
**
**
6%
3%
8%
**
**
**
**
3%
f
**
**
**
**
33%
75%
25%
**
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 77
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 48
Page 77
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE1. Does your household have a PC, laptop, netbook or tablet computer? (MULTI CODE OPTIONS 1-4 ONLY)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Yes - PC
135
84
35
119
266
820
97
102
**
**
32
823
43%
39%
17%
28%
30%
41%
44%
32%
**
**
29%
43%
cd
cd
c
hk
15%
9%
4%
13%
29%
89%
11%
11%
**
**
3%
89%
Yes - laptop
155
97
32
129
361
1232
141
135
**
**
39
1248
49%
44%
16%
31%
41%
61%
64%
42%
**
**
36%
65%
cd
cd
c
hk
11%
7%
2%
9%
26%
90%
10%
10%
**
**
3%
91%
Yes - netbook
16
1
1
2
30
137
14
13
**
**
5
140
5%
1%
*%
1%
3%
7%
6%
4%
**
**
4%
7%
bcd
h
10%
1%
1%
1%
20%
90%
9%
8%
**
**
3%
92%
Yes - tablet computer - e.g. iPad
27
8
2
10
54
336
29
30
**
**
10
339
9%
4%
1%
2%
6%
17%
13%
9%
**
**
9%
18%
bcd
c
hk
7%
2%
1%
3%
15%
92%
8%
8%
**
**
3%
93%
TOTAL YES
226
146
61
207
518
1576
184
186
**
**
57
1588
72%
67%
30%
49%
58%
78%
83%
58%
**
**
51%
83%
cd
cd
c
hk
13%
8%
3%
12%
29%
89%
10%
11%
**
**
3%
90%
No
88
72
141
213
370
441
37
136
**
**
54
330
28%
33%
70%
51%
42%
22%
17%
42%
**
**
49%
17%
abd
ab
l
l
19%
15%
30%
45%
78%
92%
8%
28%
**
**
11%
69%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 78
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 49
Page 78
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE2 (QE35). How many tablet computers do you have in your household? (SINGLE CODE)
Base : Those with any tablet computers in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
39
15
3
18
73
378
28
38
6
2
15
368
Effective Weighted Sample
33
11
2
13
61
310
24
27
5
2
11
307
Total
27
8
2
10
54
336
29
30
4
2
10
339
**
**
**
**
**
92%
**
**
**
**
**
93%
One
(1.0)
**
**
**
**
**
254
**
**
**
**
**
255
**
**
**
**
**
76%
**
**
**
**
**
75%
**
**
**
**
**
92%
**
**
**
**
**
93%
Two
(2.0)
**
**
**
**
**
58
**
**
**
**
**
57
**
**
**
**
**
17%
**
**
**
**
**
17%
**
**
**
**
**
93%
**
**
**
**
**
92%
Three
(3.0)
**
**
**
**
**
15
**
**
**
**
**
15
**
**
**
**
**
4%
**
**
**
**
**
4%
**
**
**
**
**
100%
**
**
**
**
**
100%
Four
(4.0)
**
**
**
**
**
6
**
**
**
**
**
8
**
**
**
**
**
2%
**
**
**
**
**
2%
**
**
**
**
**
80%
**
**
**
**
**
100%
Five or more
(5.0)
**
**
**
**
**
3
**
**
**
**
**
3
**
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
**
100%
**
**
**
**
**
100%
Don't know
**
**
**
**
**
-
**
**
**
**
**
1
**
**
**
**
**
-%
**
**
**
**
**
*%
**
**
**
**
**
-%
**
**
**
**
**
100%
Mean number
**
**
**
**
**
1.3
**
**
**
**
**
1.4
Standard deviation
**
**
**
**
**
.73
**
**
**
**
**
.75
Standard error
**
**
**
**
**
.04
**
**
**
**
**
.04
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 79
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 50
Page 79
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE3 (QE36). Do you personally use this/ any of these tablet computer/s? (SINGLE CODE)
Base : Those with any tablet computers in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
39
15
3
18
73
378
28
38
6
2
15
368
Effective Weighted Sample
33
11
2
13
61
310
24
27
5
2
11
307
Total
27
8
2
10
54
336
29
30
4
2
10
339
**
**
**
**
**
92%
**
**
**
**
**
93%
Yes
**
**
**
**
**
272
**
**
**
**
**
274
**
**
**
**
**
81%
**
**
**
**
**
81%
**
**
**
**
**
93%
**
**
**
**
**
94%
No
**
**
**
**
**
64
**
**
**
**
**
65
**
**
**
**
**
19%
**
**
**
**
**
19%
**
**
**
**
**
89%
**
**
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 80
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 51
Page 80
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE4 (QE37). Is your tablet computer 3G enabled? This means that the tablet could be used - with a SIM card - to go online from anywhere with a signal, without the need for a Wi-Fi connection? (SINGLE CODE)
Base : Those who personally use a tablet computer
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
23
11
3
14
62
303
21
27
3
1
10
297
Effective Weighted Sample
19
8
2
10
52
249
18
20
3
1
8
247
Total
16
6
2
8
46
272
20
22
2
1
7
274
**
**
**
**
**
93%
**
**
**
**
**
94%
Yes
**
**
**
**
**
142
**
**
**
**
**
148
**
**
**
**
**
52%
**
**
**
**
**
54%
**
**
**
**
**
90%
**
**
**
**
**
94%
No
**
**
**
**
**
112
**
**
**
**
**
113
**
**
**
**
**
41%
**
**
**
**
**
41%
**
**
**
**
**
96%
**
**
**
**
**
96%
Don't know
**
**
**
**
**
17
**
**
**
**
**
13
**
**
**
**
**
6%
**
**
**
**
**
5%
**
**
**
**
**
100%
**
**
**
**
**
75%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 81
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 52
Page 81
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE5 (QE38). And do you have a separate mobile subscription for your tablet, which allows you to go online from anywhere with a 3G signal, without the need for a Wi-Fi connection? (SINGLE CODE)
Base : Those who use a 3G enabled tablet computer
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
9
7
1
8
33
160
15
14
3
1
4
161
Effective Weighted Sample
8
5
1
5
26
130
13
10
3
1
4
133
Total
6
4
*
4
23
142
16
12
2
1
3
148
**
**
**
**
**
90%
**
**
**
**
**
94%
Yes
**
**
**
**
**
69
**
**
**
**
**
71
**
**
**
**
**
48%
**
**
**
**
**
48%
**
**
**
**
**
89%
**
**
**
**
**
92%
No
**
**
**
**
**
66
**
**
**
**
**
70
**
**
**
**
**
46%
**
**
**
**
**
47%
**
**
**
**
**
91%
**
**
**
**
**
97%
Don't know
**
**
**
**
**
7
**
**
**
**
**
7
**
**
**
**
**
5%
**
**
**
**
**
5%
**
**
**
**
**
91%
**
**
**
**
**
83%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 82
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 53
Page 82
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE6 (QE2). Do you or does anyone in your household have access to the internet/ Worldwide Web at HOME (via any device, e.g. PC, laptop, mobile phone etc)? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Yes - have access and use at home
205
129
55
183
492
1542
182
169
**
**
49
1569
65%
59%
27%
44%
55%
76%
82%
52%
**
**
45%
82%
cd
cd
c
hk
12%
7%
3%
11%
29%
89%
11%
10%
**
**
3%
91%
Yes - have access but don't use at home
16
12
5
17
31
50
3
12
**
**
4
41
5%
5%
3%
4%
4%
2%
2%
4%
**
**
4%
2%
30%
22%
10%
31%
58%
92%
6%
22%
**
**
7%
77%
No do not have access at home
87
70
133
203
343
396
36
132
**
**
53
288
28%
32%
66%
48%
39%
20%
16%
41%
**
**
48%
15%
abd
ab
l
l
20%
16%
31%
47%
79%
92%
8%
30%
**
**
12%
67%
Don't know
6
7
9
16
22
30
-
10
**
**
4
19
2%
3%
4%
4%
3%
1%
-%
3%
**
**
4%
1%
l
l
19%
24%
30%
54%
75%
100%
-%
32%
**
**
14%
65%
INTERNET ACCESS AT HOME
YES
222
141
60
200
523
1592
185
181
**
**
53
1610
71%
64%
30%
48%
59%
79%
84%
56%
**
**
48%
84%
cd
cd
c
hk
12%
8%
3%
11%
29%
90%
10%
10%
**
**
3%
91%
NO
87
70
133
203
343
396
36
132
**
**
53
288
28%
32%
66%
48%
39%
20%
16%
41%
**
**
48%
15%
abd
ab
l
l
20%
16%
31%
47%
79%
92%
8%
30%
**
**
12%
67%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 83
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 54
Page 83
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE7 (IN6). SHOWCARD Do you ever go online anywhere other than in your home at all (via any device, e.g. PC, laptop, mobile phone, etc.)? IF YES: Where is that? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Your workplace
55
10
4
14
62
605
78
28
**
**
5
660
17%
5%
2%
3%
7%
30%
35%
9%
**
**
4%
34%
bcd
hk
8%
1%
1%
2%
9%
88%
11%
4%
**
**
1%
97%
In someone else's home
30
11
3
14
157
444
49
40
**
**
7
464
10%
5%
1%
3%
18%
22%
22%
12%
**
**
6%
24%
bcd
c
k
hk
6%
2%
1%
3%
31%
89%
10%
8%
**
**
1%
93%
Library
14
1
3
4
44
77
22
18
**
**
3
86
4%
1%
1%
1%
5%
4%
10%
6%
**
**
3%
4%
bcd
f
13%
1%
3%
4%
43%
75%
21%
18%
**
**
3%
84%
School/ college
1
4
*
5
20
65
15
6
**
**
2
80
*%
2%
*%
1%
2%
3%
7%
2%
**
**
2%
4%
a
f
h
1%
5%
1%
5%
24%
78%
18%
7%
**
**
2%
95%
Internet café
6
4
2
6
17
64
11
6
**
**
2
70
2%
2%
1%
1%
2%
3%
5%
2%
**
**
2%
4%
9%
5%
3%
8%
22%
84%
15%
7%
**
**
3%
92%
University
-
-
-
-
8
50
11
*
**
**
-
64
-%
-%
-%
-%
1%
2%
5%
*%
**
**
-%
3%
f
hk
-%
-%
-%
-%
12%
77%
18%
1%
**
**
-%
99%
Other
5
5
-
5
31
96
15
9
**
**
1
102
2%
2%
-%
1%
4%
5%
7%
3%
**
**
1%
5%
c
c
k
5%
4%
-%
4%
28%
88%
13%
9%
**
**
1%
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 84
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 54
Page 84
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE7 (IN6). SHOWCARD Do you ever go online anywhere other than in your home at all (via any device, e.g. PC, laptop, mobile phone, etc.)? IF YES: Where is that? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
No, do not
219
187
192
379
630
1001
85
240
**
**
96
828
70%
86%
95%
90%
71%
50%
39%
74%
**
**
87%
43%
a
abd
a
g
l
hl
20%
17%
18%
35%
58%
93%
8%
22%
**
**
9%
77%
EVER USE INTERNET AT HOME OR
ELSEWHERE
218
133
58
191
548
1633
195
187
**
**
53
1660
69%
61%
29%
45%
62%
81%
88%
58%
**
**
47%
87%
bcd
cd
c
f
k
hk
12%
7%
3%
10%
30%
89%
11%
10%
**
**
3%
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 85
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 55
Page 85
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE8 (QE23). SHOWCARD And how often do you personally use the internet nowadays either at home or elsewhere? (SINGLE CODE)
Base : Those who use the internet at home or elsewhere
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
296
181
83
264
725
1952
199
244
29
19
76
1909
Effective Weighted Sample
249
155
69
223
601
1605
161
184
24
18
63
1589
Total
218
133
58
191
548
1633
195
187
19
17
53
1660
12%
7%
**
10%
30%
89%
11%
10%
**
**
**
91%
Every day
118
62
**
81
299
1145
123
105
**
**
**
1179
54%
47%
**
42%
55%
70%
63%
56%
**
**
**
71%
d
h
9%
5%
**
6%
24%
90%
10%
8%
**
**
**
93%
Several times a week
48
30
**
48
114
279
46
32
**
**
**
295
22%
23%
**
25%
21%
17%
24%
17%
**
**
**
18%
f
15%
9%
**
15%
35%
85%
14%
10%
**
**
**
90%
At least once a week
18
15
**
24
57
95
14
14
**
**
**
95
8%
11%
**
13%
10%
6%
7%
8%
**
**
**
6%
16%
13%
**
22%
52%
87%
13%
13%
**
**
**
87%
At least once a month
11
6
**
9
27
38
4
8
**
**
**
34
5%
5%
**
5%
5%
2%
2%
5%
**
**
**
2%
l
26%
15%
**
22%
62%
87%
10%
20%
**
**
**
79%
A few times a year
7
4
**
6
13
17
2
6
**
**
**
13
3%
3%
**
3%
2%
1%
1%
3%
**
**
**
1%
l
40%
22%
**
32%
71%
90%
10%
31%
**
**
**
67%
Less than once a year
1
*
**
*
*
1
-
*
**
**
**
1
1%
*%
**
*%
*%
*%
-%
*%
**
**
**
*%
84%
31%
**
31%
31%
100%
-%
30%
**
**
**
78%
Never
10
11
**
17
27
40
3
19
**
**
**
25
5%
8%
**
9%
5%
2%
2%
10%
**
**
**
1%
a
l
23%
26%
**
40%
62%
93%
7%
44%
**
**
**
57%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 86
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 55
Page 86
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE8 (QE23). SHOWCARD And how often do you personally use the internet nowadays either at home or elsewhere? (SINGLE CODE)
Base : Those who use the internet at home or elsewhere
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
296
181
83
264
725
1952
199
244
29
19
76
1909
Effective Weighted Sample
249
155
69
223
601
1605
161
184
24
18
63
1589
Total
218
133
58
191
548
1633
195
187
19
17
53
1660
12%
7%
**
10%
30%
89%
11%
10%
**
**
**
91%
TOTAL AT LEAST ONCE A WEEK
185
107
**
154
470
1519
183
151
**
**
**
1569
85%
81%
**
80%
86%
93%
94%
81%
**
**
**
95%
h
11%
6%
**
9%
28%
89%
11%
9%
**
**
**
92%
TOTAL EVER
205
118
**
169
511
1575
189
166
**
**
**
1616
94%
89%
**
89%
93%
96%
97%
89%
**
**
**
97%
d
h
12%
7%
**
10%
29%
89%
11%
9%
**
**
**
91%
Don't know
3
3
**
4
10
17
3
2
**
**
**
18
2%
2%
**
2%
2%
1%
1%
1%
**
**
**
1%
16%
15%
**
21%
47%
84%
12%
11%
**
**
**
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 87
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 56
Page 87
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Ordinary phone line - dialup access
4
3
**
4
11
22
2
3
**
**
**
20
2%
2%
**
2%
2%
1%
1%
2%
**
**
**
1%
15%
13%
**
16%
47%
92%
8%
12%
**
**
**
87%
Fixed Broadband ADSL through a phone line
or cable service - perhaps using a Wi-Fi
router. This would include superfast
broadband services.
207
131
**
188
448
1416
161
162
**
**
**
1427
93%
93%
**
94%
86%
89%
87%
89%
**
**
**
89%
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
Mobile Broadband from a mobile network -
connecting via a USB stick or dongle, or built
in connectivity in a laptop or netbook or tablet
computer with a SIM card
11
6
**
6
43
165
20
19
**
**
**
168
5%
4%
**
3%
8%
10%
11%
10%
**
**
**
10%
6%
3%
**
3%
23%
89%
11%
10%
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 88
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 56
Page 88
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Access to the internet using a mobile phone
or smartphone - through a Wi-Fi network or
your phone's mobile network
24
7
**
9
103
448
51
33
**
**
**
473
11%
5%
**
4%
20%
28%
28%
18%
**
**
**
29%
bd
h
5%
1%
**
2%
21%
90%
10%
7%
**
**
**
95%
TOTAL NARROWBAND
4
3
**
4
11
22
2
3
**
**
**
20
2%
2%
**
2%
2%
1%
1%
2%
**
**
**
1%
15%
13%
**
16%
47%
92%
8%
12%
**
**
**
87%
TOTAL BROADBAND (INC. USING MOBILE
PHONE)
216
136
**
194
510
1562
184
177
**
**
**
1584
97%
97%
**
97%
98%
98%
99%
98%
**
**
**
98%
12%
8%
**
11%
29%
89%
11%
10%
**
**
**
91%
TOTAL BROADBAND (EXC. USING
MOBILE PHONE)
214
135
**
192
480
1501
174
171
**
**
**
1516
96%
96%
**
96%
92%
94%
94%
94%
**
**
**
94%
13%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
MOBILE BROADBAND ONLY
6
4
**
4
26
65
13
7
**
**
**
70
3%
3%
**
2%
5%
4%
7%
4%
**
**
**
4%
8%
5%
**
5%
33%
84%
16%
10%
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 89
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 56
Page 89
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Other
2
1
**
1
3
10
-
1
**
**
**
10
1%
1%
**
1%
1%
1%
-%
*%
**
**
**
1%
18%
10%
**
10%
30%
100%
-%
6%
**
**
**
94%
Don't know
2
1
**
2
5
10
1
2
**
**
**
9
1%
1%
**
1%
1%
1%
1%
1%
**
**
**
1%
18%
7%
**
20%
40%
89%
11%
18%
**
**
**
79%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 90
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 57
Page 90
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Ordinary phone line - dialup access
4
3
1
4
11
22
2
3
**
**
1
20
1%
1%
*%
1%
1%
1%
1%
1%
**
**
1%
1%
15%
13%
3%
16%
47%
92%
8%
12%
**
**
6%
87%
Fixed Broadband ADSL through a phone line
or cable service - perhaps using a Wi-Fi
router. This would include superfast
broadband services.
207
131
57
188
448
1416
161
162
**
**
51
1427
66%
60%
28%
45%
50%
70%
73%
50%
**
**
46%
74%
cd
cd
c
hk
13%
8%
4%
12%
28%
90%
10%
10%
**
**
3%
90%
Mobile Broadband from a mobile network -
connecting via a USB stick or dongle, or built
in connectivity in a laptop or netbook or tablet
computer with a SIM card
11
6
-
6
43
165
20
19
**
**
5
168
4%
3%
-%
1%
5%
8%
9%
6%
**
**
5%
9%
cd
c
6%
3%
-%
3%
23%
89%
11%
10%
**
**
3%
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 91
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 57
Page 91
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Access to the internet using a mobile phone
or smartphone - through a Wi-Fi network or
your phone's mobile network
24
7
2
9
103
448
51
33
**
**
5
473
8%
3%
1%
2%
12%
22%
23%
10%
**
**
5%
25%
bcd
hk
5%
1%
*%
2%
21%
90%
10%
7%
**
**
1%
95%
TOTAL NARROWBAND
4
3
1
4
11
22
2
3
**
**
1
20
1%
1%
*%
1%
1%
1%
1%
1%
**
**
1%
1%
15%
13%
3%
16%
47%
92%
8%
12%
**
**
6%
87%
TOTAL BROADBAND (INC. USING MOBILE
PHONE)
216
136
58
194
510
1562
184
177
**
**
53
1584
69%
63%
29%
46%
57%
77%
83%
55%
**
**
48%
83%
cd
cd
c
hk
12%
8%
3%
11%
29%
89%
11%
10%
**
**
3%
91%
TOTAL BROADBAND (EXC. USING
MOBILE PHONE)
214
135
57
192
480
1501
174
171
**
**
53
1516
68%
62%
28%
46%
54%
74%
79%
53%
**
**
48%
79%
cd
cd
c
hk
13%
8%
3%
11%
29%
90%
10%
10%
**
**
3%
91%
MOBILE BROADBAND ONLY
6
4
-
4
26
65
13
7
**
**
2
70
2%
2%
-%
1%
3%
3%
6%
2%
**
**
2%
4%
c
c
8%
5%
-%
5%
33%
84%
16%
10%
**
**
3%
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 92
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 57
Page 92
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Other
2
1
-
1
3
10
-
1
**
**
-
10
1%
*%
-%
*%
*%
1%
-%
*%
**
**
-%
1%
18%
10%
-%
10%
30%
100%
-%
6%
**
**
-%
94%
Don't know
2
1
1
2
5
10
1
2
**
**
-
9
1%
*%
1%
1%
1%
1%
1%
1%
**
**
-%
*%
18%
7%
13%
20%
40%
89%
11%
18%
**
**
-%
79%
No internet access at home
87
70
133
203
343
396
36
132
**
**
53
288
28%
32%
66%
48%
39%
20%
16%
41%
**
**
48%
15%
abd
ab
l
l
20%
16%
31%
47%
79%
92%
8%
30%
**
**
12%
67%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 93
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 58
Page 93
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using
mobile broadband?
Base : Those in a household with mobile broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
15
8
8
57
178
18
23
2
1
7
173
Effective Weighted Sample
12
7
7
46
141
15
17
2
1
6
141
Total
11
6
6
43
165
20
19
1
1
5
168
**
**
**
**
89%
**
**
**
**
**
91%
Yes
**
**
**
**
152
**
**
**
**
**
158
**
**
**
**
92%
**
**
**
**
**
94%
**
**
**
**
90%
**
**
**
**
**
93%
No
**
**
**
**
11
**
**
**
**
**
9
**
**
**
**
7%
**
**
**
**
**
5%
**
**
**
**
84%
**
**
**
**
**
71%
Don't know
**
**
**
**
2
**
**
**
**
**
1
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
52%
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 94
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 59
Page 94
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using
mobile broadband?
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Yes
9
5
-
5
36
152
19
14
**
**
3
158
3%
2%
-%
1%
4%
8%
8%
4%
**
**
3%
8%
c
c
hk
6%
3%
-%
3%
21%
90%
11%
8%
**
**
2%
93%
No
2
1
-
1
6
11
2
4
**
**
1
9
1%
*%
-%
*%
1%
1%
1%
1%
**
**
1%
*%
15%
6%
-%
6%
48%
84%
13%
29%
**
**
7%
71%
Don't know
-
-
-
-
*
2
-
1
**
**
1
1
-%
-%
-%
-%
*%
*%
-%
*%
**
**
1%
*%
l
-%
-%
-%
-%
10%
100%
-%
46%
**
**
46%
52%
DO NOT HAVE MOBILE BROADBAND
CONNECTION IN HOUSEHOLD
303
212
202
414
845
1853
200
303
**
**
106
1750
96%
97%
100%
99%
95%
92%
91%
94%
**
**
95%
91%
ab
a
15%
10%
10%
20%
41%
90%
10%
15%
**
**
5%
85%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 95
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 60
Page 95
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE11 (QE32). What were the reasons you took up a mobile broadband service? (MULTI CODE) UNPROMPTED
Base : Those who use mobile broadband to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
j
Unweighted total
11
7
7
48
158
16
16
1
4
158
Effective Weighted Sample
9
6
6
39
126
14
11
1
4
130
Total
9
5
5
36
152
19
14
1
3
158
**
**
**
**
90%
**
**
**
**
93%
To have access to broadband on the move
**
**
**
**
78
**
**
**
**
81
**
**
**
**
51%
**
**
**
**
51%
**
**
**
**
92%
**
**
**
**
96%
Because I don't want to pay for a landline
**
**
**
**
41
**
**
**
**
43
**
**
**
**
27%
**
**
**
**
28%
**
**
**
**
90%
**
**
**
**
94%
Because it was cheaper than a fixed
broadband contract
**
**
**
**
36
**
**
**
**
38
**
**
**
**
24%
**
**
**
**
24%
**
**
**
**
88%
**
**
**
**
92%
Because it is less of a commitment than a
fixed broadband contract
**
**
**
**
12
**
**
**
**
12
**
**
**
**
8%
**
**
**
**
8%
**
**
**
**
100%
**
**
**
**
100%
As a back-up in case I have problems with
my fixed broadband line
**
**
**
**
7
**
**
**
**
5
**
**
**
**
5%
**
**
**
**
3%
**
**
**
**
91%
**
**
**
**
67%
Columns Tested: a,b,c - e,f - g,h,i,j

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 96
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 60
Page 96
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE11 (QE32). What were the reasons you took up a mobile broadband service? (MULTI CODE) UNPROMPTED
Base : Those who use mobile broadband to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
j
Unweighted total
11
7
7
48
158
16
16
1
4
158
Effective Weighted Sample
9
6
6
39
126
14
11
1
4
130
Total
9
5
5
36
152
19
14
1
3
158
**
**
**
**
90%
**
**
**
**
93%
For work/ my employer purchased it
**
**
**
**
6
**
**
**
**
6
**
**
**
**
4%
**
**
**
**
4%
**
**
**
**
100%
**
**
**
**
100%
Other
**
**
**
**
8
**
**
**
**
9
**
**
**
**
5%
**
**
**
**
6%
**
**
**
**
80%
**
**
**
**
90%
Don't know
**
**
**
**
*
**
**
**
**
2
**
**
**
**
*%
**
**
**
**
1%
**
**
**
**
27%
**
**
**
**
100%
Columns Tested: a,b,c - e,f - g,h,i,j

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 97
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 61
Page 97
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE12 (QE22C). Which one of these best describes where you use mobile broadband to access the internet? (SINGLE CODE)
Base : Those who use mobile broadband to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
j
Unweighted total
11
7
7
48
158
16
16
1
4
158
Effective Weighted Sample
9
6
6
39
126
14
11
1
4
130
Total
9
5
5
36
152
19
14
1
3
158
**
**
**
**
90%
**
**
**
**
93%
I always use in the home
**
**
**
**
35
**
**
**
**
31
**
**
**
**
23%
**
**
**
**
20%
**
**
**
**
92%
**
**
**
**
83%
I mainly use in the home
**
**
**
**
16
**
**
**
**
18
**
**
**
**
11%
**
**
**
**
11%
**
**
**
**
87%
**
**
**
**
96%
I use equally in the home and outside the
home
**
**
**
**
72
**
**
**
**
79
**
**
**
**
47%
**
**
**
**
50%
**
**
**
**
88%
**
**
**
**
97%
I mainly use outside the home
**
**
**
**
25
**
**
**
**
25
**
**
**
**
16%
**
**
**
**
16%
**
**
**
**
92%
**
**
**
**
93%
I always use outside the home
**
**
**
**
3
**
**
**
**
3
**
**
**
**
2%
**
**
**
**
2%
**
**
**
**
100%
**
**
**
**
100%
ALWAYS/ MAINLY USE IN THE HOME
**
**
**
**
51
**
**
**
**
49
**
**
**
**
34%
**
**
**
**
31%
**
**
**
**
90%
**
**
**
**
87%
Columns Tested: a,b,c - e,f - g,h,i,j

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 98
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 61
Page 98
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE12 (QE22C). Which one of these best describes where you use mobile broadband to access the internet? (SINGLE CODE)
Base : Those who use mobile broadband to access the internet
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
j
Unweighted total
11
7
7
48
158
16
16
1
4
158
Effective Weighted Sample
9
6
6
39
126
14
11
1
4
130
Total
9
5
5
36
152
19
14
1
3
158
**
**
**
**
90%
**
**
**
**
93%
ALWAYS/ MAINLY USE OUTSIDE THE
HOME
**
**
**
**
28
**
**
**
**
28
**
**
**
**
18%
**
**
**
**
18%
**
**
**
**
93%
**
**
**
**
94%
EVER USE OUTSIDE THE HOME
**
**
**
**
116
**
**
**
**
125
**
**
**
**
76%
**
**
**
**
80%
**
**
**
**
89%
**
**
**
**
96%
Don't know
**
**
**
**
1
**
**
**
**
1
**
**
**
**
1%
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
100%
Columns Tested: a,b,c - e,f - g,h,i,j

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 99
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 62
Page 99
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE13 (QE32). SHOWCARD In which of these places do you use mobile broadband to access the internet outside of the home? (MULTI CODE)
Base : Those who use mobile broadband to access the internet outside the home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
j
Unweighted total
7
3
3
25
113
13
8
1
2
118
Effective Weighted Sample
6
3
3
21
94
11
7
1
2
101
Total
6
2
2
22
116
16
6
1
1
125
**
**
**
**
89%
**
**
**
**
96%
When travelling (e.g. on a train or in a car)
**
**
**
**
75
**
**
**
**
81
**
**
**
**
65%
**
**
**
**
65%
**
**
**
**
89%
**
**
**
**
96%
Outdoors
**
**
**
**
57
**
**
**
**
65
**
**
**
**
49%
**
**
**
**
52%
**
**
**
**
84%
**
**
**
**
96%
In other people's home (e.g. friends/ family)
**
**
**
**
51
**
**
**
**
55
**
**
**
**
44%
**
**
**
**
44%
**
**
**
**
89%
**
**
**
**
96%
Indoor public spaces (e.g. pub/restaurant/
theatre/ shopping centre)
**
**
**
**
47
**
**
**
**
54
**
**
**
**
41%
**
**
**
**
43%
**
**
**
**
85%
**
**
**
**
96%
At your work place
**
**
**
**
45
**
**
**
**
52
**
**
**
**
39%
**
**
**
**
41%
**
**
**
**
85%
**
**
**
**
97%
Other
**
**
**
**
7
**
**
**
**
7
**
**
**
**
6%
**
**
**
**
5%
**
**
**
**
100%
**
**
**
**
93%
Don't know
**
**
**
**
-
**
**
**
**
1
**
**
**
**
-%
**
**
**
**
1%
**
**
**
**
-%
**
**
**
**
100%
Columns Tested: a,b,c - e,f - g,h,i,j

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 100
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 63
Page 100
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE14 (QE3B). How many people aged 16 or over in your household (including yourself) could access the fixed broadband connection in your home if they wanted to?
Base : Those with fixed broadband at home where there is more than one person in household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
142
52
194
497
1528
160
170
17
15
60
1518
Effective Weighted Sample
204
124
44
168
415
1260
131
125
13
14
49
1269
Total
179
112
39
150
386
1277
154
132
12
13
40
1312
12%
8%
**
10%
27%
89%
11%
9%
**
**
**
92%
1
14
19
**
25
66
112
11
18
**
**
**
107
8%
17%
**
17%
17%
9%
7%
14%
**
**
**
8%
a
a
l
11%
15%
**
21%
54%
91%
9%
15%
**
**
**
86%
2
128
83
**
110
236
779
85
76
**
**
**
791
71%
74%
**
73%
61%
61%
55%
58%
**
**
**
60%
15%
10%
**
13%
27%
90%
10%
9%
**
**
**
92%
3
24
4
**
8
57
217
28
24
**
**
**
226
14%
3%
**
5%
15%
17%
18%
18%
**
**
**
17%
bd
10%
2%
**
3%
23%
88%
11%
10%
**
**
**
91%
4
11
3
**
3
18
113
18
7
**
**
**
127
6%
3%
**
2%
5%
9%
12%
5%
**
**
**
10%
8%
2%
**
2%
13%
85%
13%
5%
**
**
**
95%
5 or more
1
-
**
-
6
40
11
5
**
**
**
47
*%
-%
**
-%
2%
3%
7%
4%
**
**
**
4%
f
2%
-%
**
-%
12%
79%
21%
9%
**
**
**
93%
Don't know
2
3
**
4
4
15
1
2
**
**
**
14
1%
3%
**
2%
1%
1%
1%
2%
**
**
**
1%
11%
18%
**
23%
23%
95%
5%
13%
**
**
**
87%
Mean number of people
2.1
1.9
**
1.9
2.1
2.3
2.5
2.2
**
**
**
2.3
bd
f
Standard deviation
.73
.65
**
.63
.90
.97
1.11
1.05
**
**
**
.98
Standard error
.05
.05
**
.05
.04
.02
.09
.08
**
**
**
.03
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 101
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 64
Page 101
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE15 (QE3A). How many people aged 16 or over in your household (including yourself) could access the mobile broadband connection in your home if they wanted to?
Base : Those with mobile broadband at home where there is more than one person in household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
13
6
6
46
159
15
17
1
1
5
157
Effective Weighted Sample
10
5
5
37
125
13
12
1
1
4
127
Total
10
4
4
34
147
18
15
1
1
4
151
**
**
**
**
90%
**
**
**
**
**
93%
1
**
**
**
**
31
**
**
**
**
**
32
**
**
**
**
21%
**
**
**
**
**
21%
**
**
**
**
95%
**
**
**
**
**
97%
2
**
**
**
**
74
**
**
**
**
**
77
**
**
**
**
51%
**
**
**
**
**
51%
**
**
**
**
88%
**
**
**
**
**
91%
3
**
**
**
**
19
**
**
**
**
**
18
**
**
**
**
13%
**
**
**
**
**
12%
**
**
**
**
93%
**
**
**
**
**
85%
4
**
**
**
**
15
**
**
**
**
**
17
**
**
**
**
10%
**
**
**
**
**
11%
**
**
**
**
88%
**
**
**
**
**
100%
5 or more
**
**
**
**
3
**
**
**
**
**
3
**
**
**
**
2%
**
**
**
**
**
2%
**
**
**
**
100%
**
**
**
**
**
100%
Don't know
**
**
**
**
4
**
**
**
**
**
5
**
**
**
**
3%
**
**
**
**
**
3%
**
**
**
**
75%
**
**
**
**
**
100%
Mean number of people
**
**
**
**
2.1
**
**
**
**
**
2.1
Standard deviation
**
**
**
**
1.02
**
**
**
**
**
1.05
Standard error
**
**
**
**
.08
**
**
**
**
**
.08
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 102
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 65
Page 102
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
General surfing/ browsing the internet
184
113
**
157
432
1390
163
152
**
**
**
1417
83%
80%
**
78%
83%
87%
88%
84%
**
**
**
88%
12%
7%
**
10%
28%
89%
10%
10%
**
**
**
91%
Sending and receiving e-mail
187
112
**
157
413
1375
163
147
**
**
**
1409
84%
80%
**
78%
79%
86%
88%
81%
**
**
**
87%
h
12%
7%
**
10%
27%
89%
11%
10%
**
**
**
91%
Purchasing goods/services/ tickets etc.
148
79
**
107
304
1138
116
120
**
**
**
1148
67%
56%
**
53%
58%
72%
63%
66%
**
**
**
71%
bd
g
12%
6%
**
9%
24%
91%
9%
10%
**
**
**
91%
Using social networking sites (such as
Facebook, LinkedIn or Bebo)
94
38
**
46
268
999
113
105
**
**
**
1023
42%
27%
**
23%
51%
63%
61%
58%
**
**
**
64%
bd
8%
3%
**
4%
24%
90%
10%
9%
**
**
**
92%
Banking
123
60
**
75
215
989
107
82
**
**
**
1023
55%
43%
**
38%
41%
62%
58%
45%
**
**
**
64%
bd
h
11%
5%
**
7%
20%
90%
10%
7%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 103
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 65
Page 103
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Finding/ downloading information for work/
business
82
24
**
34
126
690
97
51
**
**
**
743
37%
17%
**
17%
24%
43%
52%
28%
**
**
**
46%
bd
f
h
10%
3%
**
4%
16%
88%
12%
6%
**
**
**
94%
Watching video clips/ webcasts (e.g.
YouTube or Big Brother)
51
21
**
27
178
678
93
49
**
**
**
734
23%
15%
**
14%
34%
43%
50%
27%
**
**
**
46%
bd
h
7%
3%
**
4%
23%
88%
12%
6%
**
**
**
95%
Playing games online/ interactively
56
24
**
31
176
607
67
67
**
**
**
614
25%
17%
**
15%
34%
38%
36%
37%
**
**
**
38%
bd
8%
4%
**
5%
26%
90%
10%
10%
**
**
**
91%
Downloading music files, movies or video
clips
40
15
**
18
132
593
64
53
**
**
**
620
18%
10%
**
9%
25%
37%
35%
29%
**
**
**
38%
bd
h
6%
2%
**
3%
20%
89%
10%
8%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 104
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 65
Page 104
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Using local council/ Government sites, e.g. to
find information, to complete processes such
as tax returns, to contact local MP
81
39
**
50
131
585
65
53
**
**
**
604
36%
28%
**
25%
25%
37%
35%
29%
**
**
**
38%
d
h
12%
6%
**
8%
20%
90%
10%
8%
**
**
**
93%
Watching catch-up TV (such as BBC iPlayer,
Sky Player, ITV Player)
59
24
**
37
148
582
56
36
**
**
**
609
26%
17%
**
18%
28%
37%
30%
20%
**
**
**
38%
bd
h
9%
4%
**
6%
23%
91%
9%
6%
**
**
**
95%
To find information on health related issues
e.g. NHS Direct/ NHS 24
75
41
**
56
142
573
62
66
**
**
**
579
34%
29%
**
28%
27%
36%
34%
36%
**
**
**
36%
12%
6%
**
9%
22%
90%
10%
10%
**
**
**
91%
Finding/ downloading information for school/
college/ university/ homework
51
9
**
13
114
534
75
55
**
**
**
565
23%
6%
**
7%
22%
34%
40%
30%
**
**
**
35%
bd
8%
1%
**
2%
19%
87%
12%
9%
**
**
**
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 105
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 65
Page 105
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Communicating via instant messaging, SMS
messaging, chat rooms, voice calls
35
13
**
15
120
487
67
53
**
**
**
512
16%
9%
**
8%
23%
31%
36%
29%
**
**
**
32%
bd
6%
2%
**
3%
22%
87%
12%
10%
**
**
**
92%
Making voice calls using a VoIP service e.g.
Skype
52
33
**
40
113
460
75
46
**
**
**
495
24%
24%
**
20%
22%
29%
41%
25%
**
**
**
31%
f
10%
6%
**
7%
21%
86%
14%
9%
**
**
**
93%
Watching live TV programmes
35
16
**
19
95
407
45
32
**
**
**
426
16%
11%
**
9%
18%
26%
24%
18%
**
**
**
26%
d
h
8%
4%
**
4%
21%
90%
10%
7%
**
**
**
94%
Using Twitter (browsing/ reading site)
19
5
**
5
65
379
50
38
**
**
**
396
9%
3%
**
2%
12%
24%
27%
21%
**
**
**
25%
bd
4%
1%
**
1%
15%
88%
12%
9%
**
**
**
92%
Listening to radio
30
11
**
13
70
315
37
26
**
**
**
333
14%
7%
**
6%
13%
20%
20%
15%
**
**
**
21%
bd
9%
3%
**
4%
20%
88%
10%
7%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 106
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 65
Page 106
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Real time gambling/ trading/ auctions
24
9
**
10
58
276
24
27
**
**
**
279
11%
7%
**
5%
11%
17%
13%
15%
**
**
**
17%
d
8%
3%
**
3%
19%
92%
8%
9%
**
**
**
93%
Uploading/ adding content to the internet
18
3
**
4
56
259
34
34
**
**
**
263
8%
2%
**
2%
11%
16%
19%
19%
**
**
**
16%
bd
6%
1%
**
1%
19%
89%
12%
12%
**
**
**
90%
Using Twitter (account holder, posting on
site)
12
3
**
3
48
243
20
29
**
**
**
237
5%
2%
**
2%
9%
15%
11%
16%
**
**
**
15%
d
4%
1%
**
1%
18%
93%
8%
11%
**
**
**
91%
Downloading films (Video on Demand)
10
3
**
3
51
207
21
13
**
**
**
215
5%
2%
**
1%
10%
13%
11%
7%
**
**
**
13%
d
h
5%
1%
**
1%
23%
91%
9%
6%
**
**
**
94%
Streamed audio services (free)
8
1
**
1
29
143
12
12
**
**
**
147
4%
1%
**
1%
6%
9%
6%
7%
**
**
**
9%
d
5%
1%
**
1%
19%
91%
7%
8%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 107
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 65
Page 107
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Streamed audio services (subscription)
5
1
**
1
12
53
5
4
**
**
**
56
2%
1%
**
*%
2%
3%
3%
2%
**
**
**
3%
8%
2%
**
2%
21%
91%
9%
6%
**
**
**
95%
Other
2
1
**
6
10
15
-
2
**
**
**
13
1%
1%
**
3%
2%
1%
-%
1%
**
**
**
1%
12%
10%
**
44%
65%
100%
-%
15%
**
**
**
86%
USE SOCIAL NETWORKING SITES
96
38
**
47
276
1044
119
108
**
**
**
1072
43%
27%
**
23%
53%
66%
64%
60%
**
**
**
67%
bd
8%
3%
**
4%
24%
89%
10%
9%
**
**
**
92%
TV/ VIDEO VIEWING
83
36
**
50
216
856
98
75
**
**
**
895
37%
26%
**
25%
41%
54%
53%
41%
**
**
**
56%
bd
h
9%
4%
**
5%
23%
89%
10%
8%
**
**
**
93%
USE TWITTER
20
5
**
6
71
401
51
43
**
**
**
416
9%
4%
**
3%
13%
25%
28%
24%
**
**
**
26%
bd
5%
1%
**
1%
16%
89%
11%
9%
**
**
**
92%
STREAMED AUDIO SERVICES
11
2
**
2
34
155
14
14
**
**
**
160
5%
1%
**
1%
7%
10%
8%
8%
**
**
**
10%
d
6%
1%
**
1%
20%
90%
8%
8%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 108
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 65
Page 108
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
None of these
5
4
**
9
15
25
-
6
**
**
**
19
2%
3%
**
5%
3%
2%
-%
3%
**
**
**
1%
l
22%
16%
**
36%
61%
100%
-%
25%
**
**
**
74%
Don't know
3
4
**
5
6
10
2
5
**
**
**
6
1%
3%
**
2%
1%
1%
1%
3%
**
**
**
*%
l
26%
31%
**
38%
51%
78%
19%
45%
**
**
**
52%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 109
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 66
Page 109
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
General surfing/ browsing the internet
184
113
44
157
432
1390
163
152
**
**
42
1417
59%
52%
22%
37%
49%
69%
74%
47%
**
**
38%
74%
cd
cd
c
hk
12%
7%
3%
10%
28%
89%
10%
10%
**
**
3%
91%
Sending and receiving e-mail
187
112
45
157
413
1375
163
147
**
**
40
1409
59%
51%
22%
37%
46%
68%
74%
46%
**
**
36%
73%
bcd
cd
c
hk
12%
7%
3%
10%
27%
89%
11%
10%
**
**
3%
91%
Purchasing goods/services/ tickets etc.
148
79
28
107
304
1138
116
120
**
**
34
1148
47%
36%
14%
25%
34%
56%
53%
37%
**
**
30%
60%
bcd
cd
c
hk
12%
6%
2%
9%
24%
91%
9%
10%
**
**
3%
91%
Using social networking sites (such as
Facebook, LinkedIn or Bebo)
94
38
9
46
268
999
113
105
**
**
29
1023
30%
17%
4%
11%
30%
50%
51%
33%
**
**
26%
53%
bcd
cd
c
hk
8%
3%
1%
4%
24%
90%
10%
9%
**
**
3%
92%
Banking
123
60
15
75
215
989
107
82
**
**
22
1023
39%
28%
8%
18%
24%
49%
49%
25%
**
**
20%
53%
bcd
cd
c
hk
11%
5%
1%
7%
20%
90%
10%
7%
**
**
2%
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 110
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 66
Page 110
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Finding/ downloading information for work/
business
82
24
10
34
126
690
97
51
**
**
12
743
26%
11%
5%
8%
14%
34%
44%
16%
**
**
11%
39%
bcd
c
f
hk
10%
3%
1%
4%
16%
88%
12%
6%
**
**
2%
94%
Watching video clips/ webcasts (e.g.
YouTube or Big Brother)
51
21
6
27
178
678
93
49
**
**
12
734
16%
10%
3%
7%
20%
34%
42%
15%
**
**
10%
38%
bcd
c
f
hk
7%
3%
1%
4%
23%
88%
12%
6%
**
**
1%
95%
Playing games online/ interactively
56
24
7
31
176
607
67
67
**
**
20
614
18%
11%
4%
7%
20%
30%
30%
21%
**
**
18%
32%
bcd
c
c
hk
8%
4%
1%
5%
26%
90%
10%
10%
**
**
3%
91%
Downloading music files, movies or video
clips
40
15
3
18
132
593
64
53
**
**
10
620
13%
7%
2%
4%
15%
29%
29%
16%
**
**
9%
32%
bcd
c
k
hk
6%
2%
*%
3%
20%
89%
10%
8%
**
**
1%
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 111
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 66
Page 111
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Using local council/ Government sites, e.g. to
find information, to complete processes such
as tax returns, to contact local MP
81
39
11
50
131
585
65
53
**
**
12
604
26%
18%
5%
12%
15%
29%
30%
17%
**
**
11%
32%
bcd
cd
c
hk
12%
6%
2%
8%
20%
90%
10%
8%
**
**
2%
93%
Watching catch-up TV (such as BBC iPlayer,
Sky Player, ITV Player)
59
24
13
37
148
582
56
36
**
**
9
609
19%
11%
6%
9%
17%
29%
25%
11%
**
**
8%
32%
bcd
hk
9%
4%
2%
6%
23%
91%
9%
6%
**
**
1%
95%
To find information on health related issues
e.g. NHS Direct/ NHS 24
75
41
14
56
142
573
62
66
**
**
15
579
24%
19%
7%
13%
16%
28%
28%
20%
**
**
14%
30%
cd
cd
c
hk
12%
6%
2%
9%
22%
90%
10%
10%
**
**
2%
91%
Finding/ downloading information for school/
college/ university/ homework
51
9
4
13
114
534
75
55
**
**
15
565
16%
4%
2%
3%
13%
26%
34%
17%
**
**
13%
29%
bcd
f
hk
8%
1%
1%
2%
19%
87%
12%
9%
**
**
2%
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 112
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 66
Page 112
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Communicating via instant messaging, SMS
messaging, chat rooms, voice calls
35
13
3
15
120
487
67
53
**
**
7
512
11%
6%
1%
4%
14%
24%
30%
17%
**
**
6%
27%
bcd
c
k
hk
6%
2%
*%
3%
22%
87%
12%
10%
**
**
1%
92%
Making voice calls using a VoIP service e.g.
Skype
52
33
6
40
113
460
75
46
**
**
10
495
17%
15%
3%
9%
13%
23%
34%
14%
**
**
9%
26%
cd
cd
c
f
hk
10%
6%
1%
7%
21%
86%
14%
9%
**
**
2%
93%
Watching live TV programmes
35
16
3
19
95
407
45
32
**
**
7
426
11%
7%
1%
4%
11%
20%
20%
10%
**
**
7%
22%
cd
c
c
hk
8%
4%
1%
4%
21%
90%
10%
7%
**
**
2%
94%
Using Twitter (browsing/ reading site)
19
5
*
5
65
379
50
38
**
**
8
396
6%
2%
*%
1%
7%
19%
23%
12%
**
**
7%
21%
bcd
c
hk
4%
1%
*%
1%
15%
88%
12%
9%
**
**
2%
92%
Listening to radio
30
11
2
13
70
315
37
26
**
**
7
333
10%
5%
1%
3%
8%
16%
17%
8%
**
**
7%
17%
bcd
c
hk
9%
3%
1%
4%
20%
88%
10%
7%
**
**
2%
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 113
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 66
Page 113
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Real time gambling/ trading/ auctions
24
9
1
10
58
276
24
27
**
**
8
279
8%
4%
*%
2%
7%
14%
11%
8%
**
**
7%
15%
cd
c
hk
8%
3%
*%
3%
19%
92%
8%
9%
**
**
3%
93%
Uploading/ adding content to the internet
18
3
1
4
56
259
34
34
**
**
10
263
6%
1%
1%
1%
6%
13%
16%
11%
**
**
9%
14%
bcd
6%
1%
*%
1%
19%
89%
12%
12%
**
**
3%
90%
Using Twitter (account holder, posting on
site)
12
3
*
3
48
243
20
29
**
**
6
237
4%
1%
*%
1%
5%
12%
9%
9%
**
**
5%
12%
cd
k
4%
1%
*%
1%
18%
93%
8%
11%
**
**
2%
91%
Downloading films (Video on Demand)
10
3
-
3
51
207
21
13
**
**
6
215
3%
1%
-%
1%
6%
10%
9%
4%
**
**
5%
11%
cd
hk
5%
1%
-%
1%
23%
91%
9%
6%
**
**
3%
94%
Streamed audio services (free)
8
1
*
1
29
143
12
12
**
**
3
147
3%
*%
*%
*%
3%
7%
5%
4%
**
**
2%
8%
bcd
hk
5%
1%
*%
1%
19%
91%
7%
8%
**
**
2%
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 114
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 66
Page 114
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Streamed audio services (subscription)
5
1
-
1
12
53
5
4
**
**
1
56
1%
*%
-%
*%
1%
3%
2%
1%
**
**
1%
3%
d
8%
2%
-%
2%
21%
91%
9%
6%
**
**
1%
95%
Other
2
1
5
6
10
15
-
2
**
**
*
13
1%
1%
2%
2%
1%
1%
-%
1%
**
**
*%
1%
a
12%
10%
34%
44%
65%
100%
-%
15%
**
**
3%
86%
USE SOCIAL NETWORKING SITES
96
38
9
47
276
1044
119
108
**
**
30
1072
31%
18%
4%
11%
31%
52%
54%
33%
**
**
27%
56%
bcd
cd
c
hk
8%
3%
1%
4%
24%
89%
10%
9%
**
**
3%
92%
TV/ VIDEO VIEWING
83
36
14
50
216
856
98
75
**
**
19
895
26%
17%
7%
12%
24%
42%
45%
23%
**
**
17%
47%
bcd
c
c
hk
9%
4%
2%
5%
23%
89%
10%
8%
**
**
2%
93%
USE TWITTER
20
5
*
6
71
401
51
43
**
**
9
416
6%
2%
*%
1%
8%
20%
23%
13%
**
**
8%
22%
bcd
c
hk
5%
1%
*%
1%
16%
89%
11%
9%
**
**
2%
92%
STREAMED AUDIO SERVICES
11
2
*
2
34
155
14
14
**
**
3
160
3%
1%
*%
1%
4%
8%
6%
4%
**
**
2%
8%
bcd
hk
6%
1%
*%
1%
20%
90%
8%
8%
**
**
2%
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 115
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 66
Page 115
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
None of these
5
4
5
9
15
25
-
6
**
**
1
19
2%
2%
2%
2%
2%
1%
-%
2%
**
**
1%
1%
22%
16%
20%
36%
61%
100%
-%
25%
**
**
5%
74%
Don't know
3
4
1
5
6
10
2
5
**
**
4
6
1%
2%
*%
1%
1%
*%
1%
2%
**
**
3%
*%
l
l
26%
31%
6%
38%
51%
78%
19%
45%
**
**
31%
52%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 116
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 67
Page 116
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
General surfing/ browsing the internet
151
89
**
124
368
1224
143
133
**
**
**
1251
68%
63%
**
62%
70%
77%
78%
74%
**
**
**
78%
11%
6%
**
9%
27%
89%
10%
10%
**
**
**
91%
Sending and receiving e-mail
153
87
**
125
337
1187
140
119
**
**
**
1225
69%
62%
**
62%
64%
75%
75%
66%
**
**
**
76%
h
12%
7%
**
9%
25%
89%
10%
9%
**
**
**
92%
Using social networking sites (such as
Facebook, LinkedIn or Bebo)
73
28
**
32
231
841
84
94
**
**
**
849
33%
20%
**
16%
44%
53%
45%
52%
**
**
**
53%
bd
8%
3%
**
3%
25%
90%
9%
10%
**
**
**
91%
Banking
95
42
**
50
151
760
75
70
**
**
**
774
43%
30%
**
25%
29%
48%
41%
39%
**
**
**
48%
bd
h
11%
5%
**
6%
18%
91%
9%
8%
**
**
**
93%
Purchasing goods/ services/ tickets etc.
72
35
**
47
154
662
59
79
**
**
**
654
32%
25%
**
24%
29%
42%
32%
43%
**
**
**
41%
d
g
10%
5%
**
7%
21%
92%
8%
11%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 117
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 67
Page 117
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Watching video clips/ webcasts (e.g.
YouTube or Big Brother)
28
10
**
13
127
465
67
38
**
**
**
505
12%
7%
**
6%
24%
29%
36%
21%
**
**
**
31%
d
h
5%
2%
**
2%
24%
87%
12%
7%
**
**
**
94%
Finding/ downloading information for work/
business
45
12
**
19
66
443
53
28
**
**
**
475
20%
9%
**
9%
13%
28%
29%
15%
**
**
**
29%
bd
h
9%
2%
**
4%
13%
89%
11%
6%
**
**
**
95%
Playing games online/ interactively
35
16
**
21
129
403
39
55
**
**
**
393
16%
11%
**
10%
25%
25%
21%
30%
**
**
**
24%
8%
4%
**
5%
29%
91%
9%
12%
**
**
**
89%
Finding/ downloading information for school/
college/ university/ homework
18
4
**
5
68
345
44
37
**
**
**
363
8%
3%
**
2%
13%
22%
24%
20%
**
**
**
23%
bd
5%
1%
**
1%
17%
88%
11%
9%
**
**
**
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 118
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 67
Page 118
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Watching catch-up TV (such as BBC iPlayer,
Sky Player, ITV Player)
28
8
**
11
79
323
35
26
**
**
**
338
13%
6%
**
5%
15%
20%
19%
14%
**
**
**
21%
bd
h
8%
2%
**
3%
22%
90%
10%
7%
**
**
**
94%
Downloading music files, movies or video
clips
18
3
**
4
68
319
31
35
**
**
**
324
8%
2%
**
2%
13%
20%
17%
20%
**
**
**
20%
bd
5%
1%
**
1%
19%
90%
9%
10%
**
**
**
92%
Communicating via instant messaging, SMS
messaging, chat rooms, voice calls
22
10
**
10
78
309
40
40
**
**
**
318
10%
7%
**
5%
15%
19%
21%
22%
**
**
**
20%
d
6%
3%
**
3%
22%
88%
11%
12%
**
**
**
91%
Making voice calls using a VoIP service e.g.
Skype
30
20
**
23
63
283
54
35
**
**
**
305
14%
15%
**
11%
12%
18%
29%
19%
**
**
**
19%
f
9%
6%
**
7%
19%
84%
16%
10%
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 119
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 67
Page 119
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Using Twitter (browsing/ reading site)
12
4
**
4
49
269
29
34
**
**
**
271
5%
3%
**
2%
9%
17%
16%
19%
**
**
**
17%
4%
1%
**
1%
16%
90%
10%
11%
**
**
**
91%
Watching live TV programmes
16
6
**
8
56
229
28
21
**
**
**
240
7%
4%
**
4%
11%
14%
15%
12%
**
**
**
15%
6%
2%
**
3%
22%
89%
11%
8%
**
**
**
93%
Using local council/ Government sites, e.g. to
find information, to complete processes such
as tax returns, to contact local MP
31
12
**
13
53
219
22
19
**
**
**
224
14%
8%
**
7%
10%
14%
12%
11%
**
**
**
14%
d
13%
5%
**
6%
22%
90%
9%
8%
**
**
**
92%
To find information on health related issues
e.g. NHS Direct/ NHS 24
24
11
**
12
49
203
28
31
**
**
**
206
11%
8%
**
6%
9%
13%
15%
17%
**
**
**
13%
10%
5%
**
5%
21%
87%
12%
13%
**
**
**
89%
Listening to radio
14
2
**
2
35
174
22
18
**
**
**
184
6%
1%
**
1%
7%
11%
12%
10%
**
**
**
11%
bd
7%
1%
**
1%
18%
88%
11%
9%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 120
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 67
Page 120
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Using Twitter (account holder, posting on
site)
7
2
**
3
35
173
8
24
**
**
**
163
3%
2%
**
1%
7%
11%
4%
13%
**
**
**
10%
g
4%
1%
**
2%
19%
95%
4%
13%
**
**
**
90%
Uploading/ adding content to the internet
10
1
**
2
34
149
16
25
**
**
**
144
4%
1%
**
1%
6%
9%
8%
14%
**
**
**
9%
bd
l
6%
1%
**
1%
21%
91%
10%
15%
**
**
**
88%
Real time gambling/ trading/ auctions
10
5
**
6
27
143
11
12
**
**
**
145
4%
4%
**
3%
5%
9%
6%
7%
**
**
**
9%
6%
3%
**
4%
17%
93%
7%
8%
**
**
**
94%
Downloading films (Video on Demand)
4
-
**
-
29
103
16
10
**
**
**
111
2%
-%
**
-%
6%
6%
9%
5%
**
**
**
7%
d
4%
-%
**
-%
24%
86%
14%
8%
**
**
**
93%
Streamed audio services (free)
2
1
**
1
16
81
5
9
**
**
**
81
1%
*%
**
*%
3%
5%
3%
5%
**
**
**
5%
2%
1%
**
1%
19%
92%
6%
10%
**
**
**
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 121
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 67
Page 121
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
Streamed audio services (subscription)
3
1
**
1
6
36
2
-
**
**
**
38
1%
1%
**
*%
1%
2%
1%
-%
**
**
**
2%
h
7%
2%
**
2%
16%
93%
4%
-%
**
**
**
100%
Other
1
1
**
6
8
10
-
2
**
**
**
9
*%
1%
**
3%
2%
1%
-%
1%
**
**
**
1%
a
5%
8%
**
56%
78%
100%
-%
17%
**
**
**
85%
USE SOCIAL NETWORKING SITES
74
29
**
33
237
870
93
97
**
**
**
884
33%
20%
**
16%
45%
55%
50%
53%
**
**
**
55%
bd
8%
3%
**
3%
24%
90%
10%
10%
**
**
**
91%
TV/ VIDEO VIEWING
41
15
**
19
134
523
67
54
**
**
**
544
18%
11%
**
10%
26%
33%
36%
30%
**
**
**
34%
bd
7%
3%
**
3%
23%
89%
11%
9%
**
**
**
92%
USE TWITTER
12
5
**
5
54
287
29
38
**
**
**
285
6%
3%
**
2%
10%
18%
16%
21%
**
**
**
18%
4%
1%
**
2%
17%
91%
9%
12%
**
**
**
90%
STREAMED AUDIO SERVICES
4
1
**
1
20
91
6
9
**
**
**
92
2%
1%
**
1%
4%
6%
3%
5%
**
**
**
6%
4%
1%
**
1%
21%
92%
6%
9%
**
**
**
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 122
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 67
Page 122
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
301
191
84
275
694
1908
187
239
29
19
80
1856
Effective Weighted Sample
254
163
68
231
572
1566
151
179
24
17
65
1543
Total
222
141
60
200
523
1592
185
181
20
15
53
1610
12%
8%
**
11%
29%
90%
10%
10%
**
**
**
91%
None of these
13
12
**
21
32
52
3
11
**
**
**
43
6%
9%
**
10%
6%
3%
1%
6%
**
**
**
3%
l
24%
23%
**
38%
58%
95%
5%
21%
**
**
**
79%
Don't know
8
6
**
6
9
16
5
7
**
**
**
14
4%
4%
**
3%
2%
1%
3%
4%
**
**
**
1%
l
39%
26%
**
30%
45%
77%
23%
33%
**
**
**
65%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 123
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 68
Page 123
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
General surfing/ browsing the internet
151
89
36
124
368
1224
143
133
**
**
35
1251
48%
41%
18%
30%
41%
61%
65%
41%
**
**
31%
65%
cd
cd
c
k
hk
11%
6%
3%
9%
27%
89%
10%
10%
**
**
3%
91%
Sending and receiving e-mail
153
87
38
125
337
1187
140
119
**
**
32
1225
49%
40%
19%
30%
38%
59%
63%
37%
**
**
28%
64%
bcd
cd
c
hk
12%
7%
3%
9%
25%
89%
10%
9%
**
**
2%
92%
Using social networking sites (such as
Facebook, LinkedIn or Bebo)
73
28
4
32
231
841
84
94
**
**
25
849
23%
13%
2%
8%
26%
42%
38%
29%
**
**
22%
44%
bcd
cd
c
hk
8%
3%
*%
3%
25%
90%
9%
10%
**
**
3%
91%
Banking
95
42
8
50
151
760
75
70
**
**
18
774
30%
19%
4%
12%
17%
38%
34%
22%
**
**
16%
40%
bcd
cd
c
hk
11%
5%
1%
6%
18%
91%
9%
8%
**
**
2%
93%
Purchasing goods/ services/ tickets etc.
72
35
12
47
154
662
59
79
**
**
17
654
23%
16%
6%
11%
17%
33%
27%
24%
**
**
16%
34%
bcd
c
c
k
hk
10%
5%
2%
7%
21%
92%
8%
11%
**
**
2%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 124
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 68
Page 124
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Watching video clips/ webcasts (e.g.
YouTube or Big Brother)
28
10
3
13
127
465
67
38
**
**
8
505
9%
4%
2%
3%
14%
23%
30%
12%
**
**
7%
26%
bcd
f
hk
5%
2%
1%
2%
24%
87%
12%
7%
**
**
1%
94%
Finding/ downloading information for work/
business
45
12
6
19
66
443
53
28
**
**
5
475
14%
6%
3%
4%
7%
22%
24%
9%
**
**
5%
25%
bcd
hk
9%
2%
1%
4%
13%
89%
11%
6%
**
**
1%
95%
Playing games online/ interactively
35
16
5
21
129
403
39
55
**
**
16
393
11%
7%
2%
5%
15%
20%
17%
17%
**
**
15%
20%
cd
c
8%
4%
1%
5%
29%
91%
9%
12%
**
**
4%
89%
Finding/ downloading information for school/
college/ university/ homework
18
4
1
5
68
345
44
37
**
**
9
363
6%
2%
1%
1%
8%
17%
20%
11%
**
**
9%
19%
bcd
hk
5%
1%
*%
1%
17%
88%
11%
9%
**
**
2%
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 125
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 68
Page 125
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Watching catch-up TV (such as BBC iPlayer,
Sky Player, ITV Player)
28
8
3
11
79
323
35
26
**
**
6
338
9%
4%
1%
3%
9%
16%
16%
8%
**
**
5%
18%
bcd
hk
8%
2%
1%
3%
22%
90%
10%
7%
**
**
2%
94%
Downloading music files, movies or video
clips
18
3
1
4
68
319
31
35
**
**
7
324
6%
1%
*%
1%
8%
16%
14%
11%
**
**
6%
17%
bcd
hk
5%
1%
*%
1%
19%
90%
9%
10%
**
**
2%
92%
Communicating via instant messaging, SMS
messaging, chat rooms, voice calls
22
10
1
10
78
309
40
40
**
**
5
318
7%
4%
*%
2%
9%
15%
18%
13%
**
**
4%
17%
cd
c
c
k
k
6%
3%
*%
3%
22%
88%
11%
12%
**
**
1%
91%
Making voice calls using a VoIP service e.g.
Skype
30
20
3
23
63
283
54
35
**
**
9
305
10%
9%
1%
5%
7%
14%
24%
11%
**
**
8%
16%
cd
cd
c
f
hk
9%
6%
1%
7%
19%
84%
16%
10%
**
**
3%
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 126
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 68
Page 126
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Using Twitter (browsing/ reading site)
12
4
*
4
49
269
29
34
**
**
7
271
4%
2%
*%
1%
5%
13%
13%
10%
**
**
6%
14%
cd
k
4%
1%
*%
1%
16%
90%
10%
11%
**
**
2%
91%
Watching live TV programmes
16
6
3
8
56
229
28
21
**
**
3
240
5%
3%
1%
2%
6%
11%
13%
7%
**
**
3%
13%
cd
hk
6%
2%
1%
3%
22%
89%
11%
8%
**
**
1%
93%
Using local council/ Government sites, e.g. to
find information, to complete processes such
as tax returns, to contact local MP
31
12
2
13
53
219
22
19
**
**
4
224
10%
5%
1%
3%
6%
11%
10%
6%
**
**
4%
12%
bcd
c
hk
13%
5%
1%
6%
22%
90%
9%
8%
**
**
2%
92%
To find information on health related issues
e.g. NHS Direct/ NHS 24
24
11
1
12
49
203
28
31
**
**
6
206
8%
5%
1%
3%
5%
10%
13%
10%
**
**
6%
11%
cd
c
10%
5%
1%
5%
21%
87%
12%
13%
**
**
3%
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 127
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 68
Page 127
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Listening to radio
14
2
-
2
35
174
22
18
**
**
3
184
4%
1%
-%
*%
4%
9%
10%
5%
**
**
2%
10%
bcd
hk
7%
1%
-%
1%
18%
88%
11%
9%
**
**
1%
93%
Using Twitter (account holder, posting on
site)
7
2
*
3
35
173
8
24
**
**
3
163
2%
1%
*%
1%
4%
9%
4%
7%
**
**
3%
8%
cd
g
k
4%
1%
*%
2%
19%
95%
4%
13%
**
**
2%
90%
Uploading/ adding content to the internet
10
1
1
2
34
149
16
25
**
**
7
144
3%
*%
1%
*%
4%
7%
7%
8%
**
**
7%
7%
bcd
6%
1%
1%
1%
21%
91%
10%
15%
**
**
5%
88%
Real time gambling/ trading/ auctions
10
5
*
6
27
143
11
12
**
**
3
145
3%
2%
*%
1%
3%
7%
5%
4%
**
**
3%
8%
c
c
hk
6%
3%
*%
4%
17%
93%
7%
8%
**
**
2%
94%
Downloading films (Video on Demand)
4
-
-
-
29
103
16
10
**
**
4
111
1%
-%
-%
-%
3%
5%
7%
3%
**
**
4%
6%
d
h
4%
-%
-%
-%
24%
86%
14%
8%
**
**
4%
93%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 128
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 68
Page 128
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Streamed audio services (free)
2
1
-
1
16
81
5
9
**
**
2
81
1%
*%
-%
*%
2%
4%
2%
3%
**
**
2%
4%
2%
1%
-%
1%
19%
92%
6%
10%
**
**
2%
92%
Streamed audio services (subscription)
3
1
-
1
6
36
2
-
**
**
-
38
1%
*%
-%
*%
1%
2%
1%
-%
**
**
-%
2%
h
7%
2%
-%
2%
16%
93%
4%
-%
**
**
-%
100%
Other
1
1
5
6
8
10
-
2
**
**
*
9
*%
*%
2%
1%
1%
1%
-%
1%
**
**
*%
*%
ab
5%
8%
48%
56%
78%
100%
-%
17%
**
**
4%
85%
USE SOCIAL NETWORKING SITES
74
29
4
33
237
870
93
97
**
**
26
884
24%
13%
2%
8%
27%
43%
42%
30%
**
**
23%
46%
bcd
cd
c
hk
8%
3%
*%
3%
24%
90%
10%
10%
**
**
3%
91%
TV/ VIDEO VIEWING
41
15
4
19
134
523
67
54
**
**
13
544
13%
7%
2%
5%
15%
26%
30%
17%
**
**
12%
28%
bcd
c
hk
7%
3%
1%
3%
23%
89%
11%
9%
**
**
2%
92%
USE TWITTER
12
5
*
5
54
287
29
38
**
**
7
285
4%
2%
*%
1%
6%
14%
13%
12%
**
**
7%
15%
cd
c
k
4%
1%
*%
2%
17%
91%
9%
12%
**
**
2%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 129
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 68
Page 129
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
STREAMED AUDIO SERVICES
4
1
-
1
20
91
6
9
**
**
2
92
1%
1%
-%
*%
2%
5%
3%
3%
**
**
2%
5%
4%
1%
-%
1%
21%
92%
6%
9%
**
**
2%
93%
None of these
13
12
9
21
32
52
3
11
**
**
4
43
4%
6%
4%
5%
4%
3%
1%
3%
**
**
3%
2%
24%
23%
16%
38%
58%
95%
5%
21%
**
**
7%
79%
Don't know
8
6
1
6
9
16
5
7
**
**
4
14
3%
3%
*%
2%
1%
1%
2%
2%
**
**
3%
1%
c
c
l
l
39%
26%
4%
30%
45%
77%
23%
33%
**
**
18%
65%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 130
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 69
Page 130
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with fixed broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
Up to 512kb
2
-
**
-
-
3
-
1
**
**
**
2
1%
-%
**
-%
-%
*%
-%
*%
**
**
**
*%
65%
-%
**
-%
-%
100%
-%
21%
**
**
**
80%
Up to 1MB
*
1
**
3
3
10
1
-
**
**
**
10
*%
1%
**
2%
1%
1%
*%
-%
**
**
**
1%
4%
14%
**
27%
33%
94%
6%
-%
**
**
**
100%
Up to 2MB
1
3
**
6
11
27
2
4
**
**
**
25
*%
3%
**
3%
2%
2%
1%
2%
**
**
**
2%
a
a
2%
12%
**
22%
38%
96%
6%
14%
**
**
**
90%
Up to 4MB
4
4
**
5
8
29
6
1
**
**
**
33
2%
3%
**
2%
2%
2%
4%
*%
**
**
**
2%
10%
11%
**
13%
23%
86%
18%
2%
**
**
**
99%
Up to 8MB
9
5
**
7
20
90
9
7
**
**
**
93
4%
4%
**
4%
4%
6%
6%
5%
**
**
**
7%
9%
5%
**
7%
20%
91%
9%
7%
**
**
**
94%
Up to 10MB
6
5
**
7
15
56
8
7
**
**
**
58
3%
4%
**
4%
3%
4%
5%
4%
**
**
**
4%
10%
8%
**
11%
24%
88%
12%
10%
**
**
**
91%
Up to 16MB
1
-
**
*
4
15
2
*
**
**
**
17
*%
-%
**
*%
1%
1%
1%
*%
**
**
**
1%
4%
-%
**
1%
21%
89%
12%
2%
**
**
**
99%
Up to 20MB
10
4
**
5
21
92
14
8
**
**
**
101
5%
3%
**
3%
5%
7%
9%
5%
**
**
**
7%
9%
4%
**
5%
20%
85%
13%
7%
**
**
**
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 131
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 69
Page 131
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with fixed broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
Up to 30MB
3
3
**
3
8
36
2
3
**
**
**
35
2%
2%
**
2%
2%
3%
1%
2%
**
**
**
2%
9%
8%
**
9%
20%
95%
5%
8%
**
**
**
92%
Up to 40MB
2
*
**
1
5
23
*
1
**
**
**
22
1%
*%
**
*%
1%
2%
*%
1%
**
**
**
2%
8%
2%
**
4%
20%
98%
2%
4%
**
**
**
95%
Up to 50MB
3
-
**
-
2
17
1
3
**
**
**
16
2%
-%
**
-%
*%
1%
1%
2%
**
**
**
1%
18%
-%
**
-%
9%
93%
7%
14%
**
**
**
87%
Up to 100MB
3
-
**
1
7
25
2
8
**
**
**
21
1%
-%
**
1%
2%
2%
1%
5%
**
**
**
1%
l
10%
-%
**
5%
28%
91%
6%
31%
**
**
**
76%
Over 100MB
1
1
**
1
3
18
1
1
**
**
**
18
1%
*%
**
*%
1%
1%
1%
1%
**
**
**
1%
6%
3%
**
3%
13%
95%
6%
7%
**
**
**
96%
SUPERFAST BROADBAND (30MB AND
ABOVE)
12
4
**
6
24
119
6
17
**
**
**
112
6%
3%
**
3%
5%
8%
4%
10%
**
**
**
8%
10%
3%
**
5%
19%
94%
5%
13%
**
**
**
89%
Don't know
162
104
**
149
343
975
113
118
**
**
**
974
78%
79%
**
79%
76%
69%
70%
73%
**
**
**
68%
15%
10%
**
14%
32%
90%
10%
11%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 132
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 70
Page 132
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)
Base : Those in a household with fixed broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
512K
2
2
**
2
3
7
-
2
**
**
**
6
1%
2%
**
1%
1%
1%
-%
1%
**
**
**
*%
35%
30%
**
30%
40%
100%
-%
23%
**
**
**
79%
750K
-
1
**
1
1
5
-
-
**
**
**
5
-%
1%
**
*%
*%
*%
-%
-%
**
**
**
*%
-%
18%
**
18%
18%
100%
-%
-%
**
**
**
100%
1MB
1
-
**
1
1
15
-
-
**
**
**
15
1%
-%
**
1%
*%
1%
-%
-%
**
**
**
1%
9%
-%
**
9%
9%
100%
-%
-%
**
**
**
100%
1.5MB
-
1
**
1
3
18
-
-
**
**
**
18
-%
*%
**
1%
1%
1%
-%
-%
**
**
**
1%
-%
3%
**
8%
17%
100%
-%
-%
**
**
**
100%
2MB
1
2
**
2
8
32
1
5
**
**
**
29
1%
2%
**
1%
2%
2%
*%
3%
**
**
**
2%
4%
7%
**
7%
25%
98%
2%
16%
**
**
**
89%
3MB
1
2
**
3
6
17
-
4
**
**
**
15
1%
1%
**
1%
1%
1%
-%
2%
**
**
**
1%
8%
12%
**
15%
34%
100%
-%
21%
**
**
**
85%
4MB
5
4
**
5
13
45
7
8
**
**
**
45
2%
3%
**
3%
3%
3%
4%
5%
**
**
**
3%
9%
7%
**
10%
26%
88%
14%
16%
**
**
**
88%
8MB
9
5
**
6
15
54
7
7
**
**
**
55
4%
4%
**
3%
3%
4%
4%
5%
**
**
**
4%
14%
9%
**
10%
24%
88%
11%
12%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 133
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 70
Page 133
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)
Base : Those in a household with fixed broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
10MB
4
4
**
6
12
43
7
2
**
**
**
50
2%
3%
**
3%
3%
3%
5%
2%
**
**
**
3%
8%
7%
**
11%
24%
83%
14%
5%
**
**
**
96%
16MB
4
3
**
4
7
31
2
4
**
**
**
30
2%
2%
**
2%
2%
2%
1%
3%
**
**
**
2%
13%
8%
**
11%
21%
94%
6%
12%
**
**
**
91%
20MB
3
*
**
1
5
29
4
3
**
**
**
30
1%
*%
**
1%
1%
2%
3%
2%
**
**
**
2%
9%
1%
**
3%
17%
88%
12%
10%
**
**
**
91%
24MB
1
2
**
2
2
13
1
*
**
**
**
14
*%
2%
**
1%
1%
1%
1%
*%
**
**
**
1%
7%
15%
**
15%
17%
93%
8%
1%
**
**
**
98%
50MB
5
1
**
1
6
30
*
5
**
**
**
26
2%
1%
**
1%
1%
2%
*%
3%
**
**
**
2%
14%
3%
**
3%
18%
97%
1%
17%
**
**
**
83%
100MB
2
-
**
-
5
17
-
3
**
**
**
14
1%
-%
**
-%
1%
1%
-%
2%
**
**
**
1%
13%
-%
**
-%
30%
100%
-%
17%
**
**
**
87%
Over 100MB
-
-
**
-
1
11
1
-
**
**
**
12
-%
-%
**
-%
*%
1%
1%
-%
**
**
**
1%
-%
-%
**
-%
8%
92%
9%
-%
**
**
**
100%
Other
5
2
**
3
8
27
*
3
**
**
**
24
3%
1%
**
2%
2%
2%
*%
2%
**
**
**
2%
19%
7%
**
12%
31%
98%
1%
11%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 134
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 70
Page 134
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)
Base : Those in a household with fixed broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
TOTAL 512K+
39
27
**
35
89
367
30
44
**
**
**
362
19%
20%
**
19%
20%
26%
19%
27%
**
**
**
25%
10%
7%
**
9%
22%
92%
8%
11%
**
**
**
91%
TOTAL 2MB+
35
23
**
29
81
322
30
42
**
**
**
319
17%
18%
**
16%
18%
23%
19%
26%
**
**
**
22%
10%
7%
**
8%
23%
91%
9%
12%
**
**
**
90%
Don't know
162
103
**
150
351
1022
130
115
**
**
**
1040
78%
78%
**
80%
78%
72%
81%
71%
**
**
**
73%
f
14%
9%
**
13%
30%
89%
11%
10%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 135
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 71
Page 135
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with mobile broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
15
8
8
57
178
18
23
2
1
7
173
Effective Weighted Sample
12
7
7
46
141
15
17
2
1
6
141
Total
11
6
6
43
165
20
19
1
1
5
168
**
**
**
**
89%
**
**
**
**
**
91%
Up to 512kb
**
**
**
**
-
**
**
**
**
**
1
**
**
**
**
-%
**
**
**
**
**
1%
**
**
**
**
-%
**
**
**
**
**
100%
Up to 1MB
**
**
**
**
3
**
**
**
**
**
3
**
**
**
**
2%
**
**
**
**
**
2%
**
**
**
**
100%
**
**
**
**
**
100%
Up to 2MB
**
**
**
**
2
**
**
**
**
**
2
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
Up to 4MB
**
**
**
**
13
**
**
**
**
**
12
**
**
**
**
8%
**
**
**
**
**
7%
**
**
**
**
95%
**
**
**
**
**
92%
Up to 8MB
**
**
**
**
3
**
**
**
**
**
5
**
**
**
**
2%
**
**
**
**
**
3%
**
**
**
**
69%
**
**
**
**
**
100%
Up to 10MB
**
**
**
**
2
**
**
**
**
**
2
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
Up to 16MB
**
**
**
**
1
**
**
**
**
**
1
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
Up to 20MB
**
**
**
**
6
**
**
**
**
**
7
**
**
**
**
3%
**
**
**
**
**
4%
**
**
**
**
88%
**
**
**
**
**
100%
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 136
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 71
Page 136
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with mobile broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
15
8
8
57
178
18
23
2
1
7
173
Effective Weighted Sample
12
7
7
46
141
15
17
2
1
6
141
Total
11
6
6
43
165
20
19
1
1
5
168
**
**
**
**
89%
**
**
**
**
**
91%
Up to 30MB
**
**
**
**
1
**
**
**
**
**
1
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
Up to 50MB
**
**
**
**
4
**
**
**
**
**
5
**
**
**
**
2%
**
**
**
**
**
3%
**
**
**
**
75%
**
**
**
**
**
100%
Up to 100MB
**
**
**
**
4
**
**
**
**
**
2
**
**
**
**
3%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
57%
Over 100MB
**
**
**
**
4
**
**
**
**
**
4
**
**
**
**
3%
**
**
**
**
**
2%
**
**
**
**
100%
**
**
**
**
**
100%
SUPERFAST BROADBAND (30MB AND
ABOVE)
**
**
**
**
13
**
**
**
**
**
13
**
**
**
**
8%
**
**
**
**
**
7%
**
**
**
**
91%
**
**
**
**
**
87%
Don't know
**
**
**
**
123
**
**
**
**
**
124
**
**
**
**
74%
**
**
**
**
**
74%
**
**
**
**
90%
**
**
**
**
**
90%
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 137
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 72
Page 137
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE)
Base : Those in a household with mobile broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
15
8
8
57
178
18
23
2
1
7
173
Effective Weighted Sample
12
7
7
46
141
15
17
2
1
6
141
Total
11
6
6
43
165
20
19
1
1
5
168
**
**
**
**
89%
**
**
**
**
**
91%
512K
**
**
**
**
2
**
**
**
**
**
3
**
**
**
**
1%
**
**
**
**
**
2%
**
**
**
**
68%
**
**
**
**
**
100%
1MB
**
**
**
**
2
**
**
**
**
**
2
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
2MB
**
**
**
**
2
**
**
**
**
**
2
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
3MB
**
**
**
**
1
**
**
**
**
**
1
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
4MB
**
**
**
**
8
**
**
**
**
**
8
**
**
**
**
5%
**
**
**
**
**
5%
**
**
**
**
100%
**
**
**
**
**
100%
8MB
**
**
**
**
4
**
**
**
**
**
6
**
**
**
**
3%
**
**
**
**
**
3%
**
**
**
**
75%
**
**
**
**
**
100%
16MB
**
**
**
**
1
**
**
**
**
**
1
**
**
**
**
*%
**
**
**
**
**
*%
**
**
**
**
100%
**
**
**
**
**
100%
20MB
**
**
**
**
3
**
**
**
**
**
3
**
**
**
**
2%
**
**
**
**
**
2%
**
**
**
**
100%
**
**
**
**
**
100%
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 138
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 72
Page 138
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE)
Base : Those in a household with mobile broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
15
8
8
57
178
18
23
2
1
7
173
Effective Weighted Sample
12
7
7
46
141
15
17
2
1
6
141
Total
11
6
6
43
165
20
19
1
1
5
168
**
**
**
**
89%
**
**
**
**
**
91%
24MB
**
**
**
**
1
**
**
**
**
**
2
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
45%
**
**
**
**
**
100%
50MB
**
**
**
**
2
**
**
**
**
**
2
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
100MB
**
**
**
**
1
**
**
**
**
**
1
**
**
**
**
1%
**
**
**
**
**
1%
**
**
**
**
100%
**
**
**
**
**
100%
Over 100MB
**
**
**
**
3
**
**
**
**
**
3
**
**
**
**
2%
**
**
**
**
**
2%
**
**
**
**
100%
**
**
**
**
**
100%
Other
**
**
**
**
1
**
**
**
**
**
1
**
**
**
**
*%
**
**
**
**
**
*%
**
**
**
**
100%
**
**
**
**
**
100%
TOTAL 512K+
**
**
**
**
32
**
**
**
**
**
36
**
**
**
**
20%
**
**
**
**
**
21%
**
**
**
**
90%
**
**
**
**
**
100%
TOTAL 2MB+
**
**
**
**
28
**
**
**
**
**
31
**
**
**
**
17%
**
**
**
**
**
18%
**
**
**
**
91%
**
**
**
**
**
100%
Don't know
**
**
**
**
133
**
**
**
**
**
132
**
**
**
**
80%
**
**
**
**
**
79%
**
**
**
**
89%
**
**
**
**
**
89%
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 139
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 73
Page 139
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE22 (QE12X). SHOWCARD You said you use a mobile USB stick or dongle to access the internet, thinking about the speed of your mobile broadband, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE
CODE)
Base : Those in a household with mobile broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
15
8
8
57
178
18
23
2
1
7
173
Effective Weighted Sample
12
7
7
46
141
15
17
2
1
6
141
Total
11
6
6
43
165
20
19
1
1
5
168
**
**
**
**
89%
**
**
**
**
**
91%
A lot faster
**
**
**
**
4
**
**
**
**
**
9
**
**
**
**
2%
**
**
**
**
**
5%
**
**
**
**
40%
**
**
**
**
**
96%
A little faster
**
**
**
**
21
**
**
**
**
**
19
**
**
**
**
13%
**
**
**
**
**
11%
**
**
**
**
97%
**
**
**
**
**
84%
TOTAL FASTER
**
**
**
**
25
**
**
**
**
**
27
**
**
**
**
15%
**
**
**
**
**
16%
**
**
**
**
80%
**
**
**
**
**
88%
About the same
**
**
**
**
75
**
**
**
**
**
81
**
**
**
**
46%
**
**
**
**
**
48%
**
**
**
**
89%
**
**
**
**
**
96%
A little slower
**
**
**
**
19
**
**
**
**
**
17
**
**
**
**
12%
**
**
**
**
**
10%
**
**
**
**
100%
**
**
**
**
**
90%
A lot slower
**
**
**
**
8
**
**
**
**
**
7
**
**
**
**
5%
**
**
**
**
**
4%
**
**
**
**
100%
**
**
**
**
**
82%
TOTAL SLOWER
**
**
**
**
28
**
**
**
**
**
24
**
**
**
**
17%
**
**
**
**
**
14%
**
**
**
**
100%
**
**
**
**
**
88%
Don't know
**
**
**
**
37
**
**
**
**
**
35
**
**
**
**
22%
**
**
**
**
**
21%
**
**
**
**
91%
**
**
**
**
**
87%
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 140
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 74
Page 140
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE23 (QE12). SHOWCARD Thinking about the speed of your household's fixed broadband internet, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE CODE)
Base : Those in a household with fixed broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
A lot faster
11
11
**
14
30
86
16
12
**
**
**
90
5%
9%
**
8%
7%
6%
10%
7%
**
**
**
6%
10%
11%
**
14%
30%
85%
16%
12%
**
**
**
89%
A little faster
27
10
**
18
56
165
13
19
**
**
**
163
13%
8%
**
9%
13%
12%
8%
12%
**
**
**
11%
15%
6%
**
10%
31%
92%
7%
10%
**
**
**
90%
TOTAL FASTER
38
22
**
32
86
252
29
30
**
**
**
253
18%
17%
**
17%
19%
18%
18%
19%
**
**
**
18%
13%
8%
**
11%
31%
90%
10%
11%
**
**
**
90%
About the same
87
41
**
61
179
638
83
66
**
**
**
656
42%
31%
**
33%
40%
45%
52%
41%
**
**
**
46%
bd
12%
6%
**
9%
25%
89%
12%
9%
**
**
**
91%
A little slower
24
20
**
27
54
193
22
24
**
**
**
196
11%
15%
**
15%
12%
14%
14%
15%
**
**
**
14%
11%
9%
**
13%
25%
89%
10%
11%
**
**
**
91%
A lot slower
20
13
**
19
48
153
7
17
**
**
**
145
10%
10%
**
10%
11%
11%
4%
10%
**
**
**
10%
g
13%
8%
**
12%
30%
95%
4%
10%
**
**
**
91%
TOTAL SLOWER
44
34
**
47
102
346
30
40
**
**
**
342
21%
26%
**
25%
23%
24%
18%
25%
**
**
**
24%
12%
9%
**
12%
27%
92%
8%
11%
**
**
**
91%
Don't know
38
35
**
48
81
180
19
25
**
**
**
177
18%
27%
**
26%
18%
13%
12%
15%
**
**
**
12%
19%
17%
**
24%
40%
90%
9%
12%
**
**
**
88%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 141
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 75
Page 141
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE24 (QE35). READ OUT DESCRIPTION OF WIRELESS ROUTER. Do you or anyone in your household use a fixed wireless internet connection at home (Wi-Fi)? (SINGLE CODE)
Base : Those in a household with fixed broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
Yes
172
92
**
127
356
1253
135
130
**
**
**
1273
83%
70%
**
68%
79%
88%
84%
80%
**
**
**
89%
bd
h
12%
7%
**
9%
26%
90%
10%
9%
**
**
**
92%
No
24
24
**
42
64
116
18
22
**
**
**
110
12%
19%
**
22%
14%
8%
11%
13%
**
**
**
8%
a
l
18%
18%
**
31%
48%
87%
14%
16%
**
**
**
83%
Don't know
10
15
**
19
29
47
7
10
**
**
**
43
5%
12%
**
10%
6%
3%
4%
6%
**
**
**
3%
a
a
l
19%
28%
**
35%
53%
86%
13%
19%
**
**
**
80%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 142
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 76
Page 142
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)
Base : Those using a wireless internet connection at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
227
132
50
182
474
1486
138
164
18
16
55
1460
Effective Weighted Sample
193
113
42
155
391
1230
113
119
15
15
44
1224
Total
172
92
36
127
356
1253
135
130
13
13
36
1273
12%
7%
**
9%
26%
90%
10%
9%
**
**
**
92%
Laptop
130
61
**
80
260
1013
112
107
**
**
**
1031
75%
66%
**
63%
73%
81%
83%
82%
**
**
**
81%
d
12%
5%
**
7%
23%
90%
10%
9%
**
**
**
91%
Desktop PC
76
48
**
65
149
535
57
48
**
**
**
551
44%
53%
**
51%
42%
43%
42%
37%
**
**
**
43%
13%
8%
**
11%
25%
90%
10%
8%
**
**
**
93%
Smartphone
26
8
**
10
84
430
46
32
**
**
**
450
15%
9%
**
8%
24%
34%
34%
25%
**
**
**
35%
d
h
5%
2%
**
2%
18%
90%
10%
7%
**
**
**
94%
Tablet computer (e.g. iPad)
23
7
**
9
44
284
17
23
**
**
**
280
13%
8%
**
7%
12%
23%
13%
18%
**
**
**
22%
g
8%
2%
**
3%
15%
94%
6%
8%
**
**
**
93%
Games console
12
4
**
4
54
231
18
21
**
**
**
232
7%
4%
**
3%
15%
18%
14%
16%
**
**
**
18%
5%
1%
**
2%
21%
92%
7%
8%
**
**
**
93%
Netbook
13
1
**
1
19
107
8
7
**
**
**
108
8%
1%
**
1%
5%
9%
6%
6%
**
**
**
8%
bd
12%
1%
**
1%
17%
93%
7%
6%
**
**
**
94%
E-reader (e.g. Kindle)
8
5
**
6
15
99
3
8
**
**
**
97
5%
5%
**
5%
4%
8%
3%
6%
**
**
**
8%
g
8%
5%
**
6%
14%
96%
3%
7%
**
**
**
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 143
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 76
Page 143
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)
Base : Those using a wireless internet connection at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
227
132
50
182
474
1486
138
164
18
16
55
1460
Effective Weighted Sample
193
113
42
155
391
1230
113
119
15
15
44
1224
Total
172
92
36
127
356
1253
135
130
13
13
36
1273
12%
7%
**
9%
26%
90%
10%
9%
**
**
**
92%
TV set
8
1
**
1
19
78
7
5
**
**
**
80
5%
1%
**
1%
5%
6%
5%
4%
**
**
**
6%
9%
1%
**
2%
22%
92%
8%
6%
**
**
**
94%
Other portable/ handheld device (e.g.
portable games console/ iPod Touch)
1
1
**
1
8
65
3
8
**
**
**
63
1%
1%
**
1%
2%
5%
3%
6%
**
**
**
5%
2%
1%
**
1%
12%
95%
5%
12%
**
**
**
91%
None of these
3
1
**
3
7
11
2
2
**
**
**
11
2%
1%
**
2%
2%
1%
1%
1%
**
**
**
1%
23%
10%
**
23%
58%
89%
13%
14%
**
**
**
85%
Don't know
2
1
**
1
1
4
-
-
**
**
**
4
1%
1%
**
*%
*%
*%
-%
-%
**
**
**
*%
46%
14%
**
14%
30%
100%
-%
-%
**
**
**
100%
Mean number of types of devices
1.7
1.5
**
1.4
1.8
2.3
2.0
2.0
**
**
**
2.3
bd
g
h
Standard deviation
1.06
.76
**
.72
1.23
1.47
1.24
1.24
**
**
**
1.46
Standard error
.07
.07
**
.05
.06
.04
.11
.10
**
**
**
.04
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 144
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 77
Page 144
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)
Base : Those using a wireless internet connection at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
227
132
50
182
474
1486
138
164
18
16
55
1460
Effective Weighted Sample
193
113
42
155
391
1230
113
119
15
15
44
1224
Total
172
92
36
127
356
1253
135
130
13
13
36
1273
12%
7%
**
9%
26%
90%
10%
9%
**
**
**
92%
Laptop
131
61
**
82
262
1019
112
107
**
**
**
1036
76%
66%
**
64%
74%
81%
83%
83%
**
**
**
81%
d
12%
5%
**
7%
23%
90%
10%
9%
**
**
**
92%
Desktop PC
76
48
**
65
149
538
57
48
**
**
**
553
44%
53%
**
51%
42%
43%
42%
37%
**
**
**
43%
13%
8%
**
11%
25%
90%
10%
8%
**
**
**
93%
Smartphone
26
8
**
10
84
433
46
33
**
**
**
453
15%
9%
**
8%
24%
35%
34%
25%
**
**
**
36%
d
h
5%
2%
**
2%
18%
90%
10%
7%
**
**
**
94%
Tablet computer (e.g. iPad)
23
7
**
9
45
287
17
24
**
**
**
284
13%
8%
**
7%
13%
23%
13%
18%
**
**
**
22%
g
7%
2%
**
3%
15%
94%
6%
8%
**
**
**
93%
Games console
14
4
**
4
55
241
18
23
**
**
**
241
8%
4%
**
3%
15%
19%
14%
18%
**
**
**
19%
5%
1%
**
2%
21%
93%
7%
9%
**
**
**
92%
Netbook
13
1
**
1
19
107
8
8
**
**
**
108
8%
1%
**
1%
5%
9%
6%
6%
**
**
**
8%
bd
12%
1%
**
1%
17%
93%
6%
7%
**
**
**
93%
E-reader (e.g. Kindle)
8
5
**
6
15
104
3
8
**
**
**
102
5%
5%
**
5%
4%
8%
3%
6%
**
**
**
8%
g
8%
4%
**
6%
13%
96%
3%
7%
**
**
**
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 145
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 77
Page 145
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)
Base : Those using a wireless internet connection at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
227
132
50
182
474
1486
138
164
18
16
55
1460
Effective Weighted Sample
193
113
42
155
391
1230
113
119
15
15
44
1224
Total
172
92
36
127
356
1253
135
130
13
13
36
1273
12%
7%
**
9%
26%
90%
10%
9%
**
**
**
92%
TV set
8
1
**
1
21
84
7
7
**
**
**
85
5%
1%
**
1%
6%
7%
5%
5%
**
**
**
7%
9%
1%
**
2%
23%
93%
8%
7%
**
**
**
93%
Other portable/ handheld device (e.g.
portable games console/ iPod Touch)
3
1
**
1
9
67
3
8
**
**
**
65
2%
1%
**
1%
2%
5%
3%
7%
**
**
**
5%
4%
1%
**
1%
12%
95%
5%
12%
**
**
**
91%
None of these
3
1
**
3
7
11
2
2
**
**
**
11
2%
1%
**
2%
2%
1%
1%
1%
**
**
**
1%
23%
10%
**
23%
58%
89%
13%
14%
**
**
**
85%
Don't know
2
1
**
1
1
4
-
-
**
**
**
4
1%
1%
**
*%
*%
*%
-%
-%
**
**
**
*%
46%
14%
**
14%
30%
100%
-%
-%
**
**
**
100%
Mean number of types of devices
1.8
1.5
**
1.4
1.8
2.3
2.0
2.1
**
**
**
2.3
bd
g
h
Standard deviation
1.07
.76
**
.73
1.24
1.49
1.24
1.33
**
**
**
1.48
Standard error
.07
.07
**
.05
.06
.04
.11
.10
**
**
**
.04
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 146
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 78
Page 146
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Only terrestrial TV (Channels 1-4/1-5)
8
6
20
26
35
44
5
16
**
**
10
31
3%
3%
10%
6%
4%
2%
2%
5%
**
**
9%
2%
ab
ab
l
l
17%
12%
40%
52%
71%
89%
10%
33%
**
**
20%
63%
Terrestrial TV
13
7
7
14
28
67
8
11
**
**
4
64
4%
3%
3%
3%
3%
3%
4%
4%
**
**
4%
3%
17%
9%
9%
18%
38%
90%
11%
15%
**
**
5%
85%
Cable TV (through Virgin Media - previously
NTL and Telewest)
62
30
18
48
124
369
29
42
**
**
15
356
20%
14%
9%
11%
14%
18%
13%
13%
**
**
14%
19%
cd
h
16%
8%
4%
12%
31%
93%
7%
10%
**
**
4%
89%
Satellite TV (Sky)
110
69
43
112
276
799
108
90
**
**
30
824
35%
32%
21%
27%
31%
40%
49%
28%
**
**
27%
43%
cd
c
f
hk
12%
8%
5%
12%
30%
88%
12%
10%
**
**
3%
91%
Satellite (Freesat)
9
6
6
12
21
51
6
11
**
**
2
46
3%
3%
3%
3%
2%
3%
3%
3%
**
**
1%
2%
17%
11%
10%
21%
37%
92%
10%
19%
**
**
3%
82%
Satellite TV (Other)
3
-
-
-
3
10
2
2
**
**
1
11
1%
-%
-%
-%
*%
1%
1%
1%
**
**
1%
1%
d
20%
-%
-%
-%
22%
82%
18%
13%
**
**
9%
88%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 147
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 78
Page 147
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Freeview (through a set-top box or digital
television set) with ONLY free channels
139
109
107
216
428
820
52
167
**
**
56
709
44%
50%
53%
52%
48%
41%
23%
52%
**
**
50%
37%
a
a
g
l
l
16%
12%
12%
25%
49%
94%
6%
19%
**
**
6%
81%
Freeview (through a set-top box or digital
television set) with free channels PLUS top-
up channels such as ESPN, TV favourites,
Picturebox films)
18
17
13
30
61
100
13
20
**
**
9
90
6%
8%
6%
7%
7%
5%
6%
6%
**
**
9%
5%
l
16%
16%
12%
27%
55%
90%
12%
18%
**
**
8%
81%
Digital TV via a broadband DSL line (e.g. BT
Vision, Tiscali)
4
2
-
2
8
25
2
3
**
**
2
24
1%
1%
-%
1%
1%
1%
1%
1%
**
**
2%
1%
16%
9%
-%
9%
29%
95%
9%
12%
**
**
8%
89%
No TV in household
3
2
2
4
12
49
16
4
**
**
*
59
1%
1%
1%
1%
1%
2%
7%
1%
**
**
*%
3%
f
h
5%
3%
3%
6%
20%
78%
25%
6%
**
**
1%
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 148
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 78
Page 148
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
MAIN TV PLATFORM
DIGITAL TOTAL
302
209
179
389
837
1919
200
299
**
**
98
1826
96%
96%
89%
93%
94%
95%
91%
93%
**
**
89%
95%
cd
c
g
k
14%
10%
8%
18%
39%
90%
9%
14%
**
**
5%
86%
FREEVIEW TOTAL
122
103
115
218
416
693
55
161
**
**
53
587
39%
47%
57%
52%
47%
34%
25%
50%
**
**
48%
31%
a
ab
a
g
l
l
16%
14%
15%
29%
55%
92%
7%
21%
**
**
7%
78%
FREEVIEW ONLY
109
88
102
191
362
618
42
144
**
**
46
518
35%
40%
51%
45%
41%
31%
19%
45%
**
**
42%
27%
ab
a
g
l
l
16%
13%
15%
29%
54%
93%
6%
22%
**
**
7%
78%
PAY DIGITAL
177
105
65
171
414
1183
143
135
**
**
49
1191
56%
48%
32%
41%
47%
59%
65%
42%
**
**
45%
62%
cd
cd
c
hk
13%
8%
5%
13%
31%
89%
11%
10%
**
**
4%
90%
CABLE
59
30
18
48
124
360
29
39
**
**
13
350
19%
14%
9%
11%
14%
18%
13%
12%
**
**
12%
18%
cd
h
15%
8%
5%
12%
32%
92%
7%
10%
**
**
3%
90%
SATELLITE
116
73
47
120
291
843
114
95
**
**
30
868
37%
34%
23%
29%
33%
42%
52%
30%
**
**
27%
45%
cd
c
f
hk
12%
8%
5%
13%
30%
88%
12%
10%
**
**
3%
91%
TERRESTRIAL
9
7
21
27
39
49
5
19
**
**
12
33
3%
3%
10%
7%
4%
2%
2%
6%
**
**
11%
2%
ab
ab
l
l
17%
12%
38%
50%
71%
90%
9%
36%
**
**
22%
61%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 149
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 79
Page 149
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Only terrestrial TV (Channels 1-4/1-5)
8
6
20
26
35
44
5
16
**
**
10
31
3%
3%
10%
6%
4%
2%
2%
5%
**
**
9%
2%
ab
ab
l
l
17%
12%
40%
52%
71%
89%
10%
33%
**
**
20%
63%
Terrestrial TV
1
1
1
2
4
5
-
3
**
**
2
2
*%
*%
1%
*%
*%
*%
-%
1%
**
**
2%
*%
l
l
20%
12%
22%
34%
70%
100%
-%
61%
**
**
38%
39%
Cable TV (through Virgin Media - previously
NTL and Telewest)
59
30
18
48
124
360
29
39
**
**
13
350
19%
14%
9%
11%
14%
18%
13%
12%
**
**
12%
18%
cd
h
15%
8%
5%
12%
32%
92%
7%
10%
**
**
3%
90%
Satellite TV (Sky)
108
68
43
112
273
792
108
87
**
**
29
819
34%
31%
21%
27%
31%
39%
49%
27%
**
**
26%
43%
cd
c
f
hk
12%
8%
5%
12%
30%
88%
12%
10%
**
**
3%
91%
Satellite (Freesat)
6
5
3
8
16
41
4
7
**
**
-
38
2%
2%
2%
2%
2%
2%
2%
2%
**
**
-%
2%
14%
11%
8%
19%
35%
92%
10%
16%
**
**
-%
87%
Satellite TV (Other)
3
-
-
-
3
10
2
1
**
**
1
11
1%
-%
-%
-%
*%
1%
1%
*%
**
**
1%
1%
d
20%
-%
-%
-%
22%
84%
16%
9%
**
**
9%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 150
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 79
Page 150
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Freeview (through a set-top box or digital
television set) with ONLY free channels
109
88
102
191
362
618
42
144
**
**
46
518
35%
40%
51%
45%
41%
31%
19%
45%
**
**
42%
27%
ab
a
g
l
l
16%
13%
15%
29%
54%
93%
6%
22%
**
**
7%
78%
Freeview (through a set-top box or digital
television set) with free channels PLUS top-
up channels such as ESPN, TV favourites,
Picturebox films)
14
15
12
27
55
75
13
17
**
**
7
68
4%
7%
6%
7%
6%
4%
6%
5%
**
**
6%
4%
16%
18%
14%
32%
63%
87%
15%
20%
**
**
8%
79%
Digital TV via a broadband DSL line (e.g. BT
Vision, Tiscali)
4
2
-
2
6
23
2
3
**
**
2
21
1%
1%
-%
1%
1%
1%
1%
1%
**
**
2%
1%
18%
10%
-%
10%
26%
95%
9%
13%
**
**
9%
88%
No TV in household
3
2
2
4
12
49
16
4
**
**
*
59
1%
1%
1%
1%
1%
2%
7%
1%
**
**
*%
3%
f
h
5%
3%
3%
6%
20%
78%
25%
6%
**
**
1%
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 151
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 80
Page 151
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
TV MULTI-PLATFORM OWNERSHIP
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
ANALOGUE TERRESTRIAL ONLY
8
6
20
26
35
44
5
16
**
**
10
31
3%
3%
10%
6%
4%
2%
2%
5%
**
**
9%
2%
ab
ab
l
l
17%
12%
40%
52%
71%
89%
10%
33%
**
**
20%
63%
CABLE ONLY
51
23
18
41
105
303
26
34
**
**
10
295
16%
11%
9%
10%
12%
15%
12%
11%
**
**
9%
15%
bcd
h
15%
7%
5%
12%
32%
92%
8%
10%
**
**
3%
89%
CABLE AND FREEVIEW
8
7
*
7
19
58
3
5
**
**
3
57
3%
3%
*%
2%
2%
3%
1%
2%
**
**
2%
3%
c
c
13%
11%
*%
11%
30%
94%
5%
8%
**
**
4%
92%
FREEVIEW ONLY
121
104
116
220
416
689
55
161
**
**
53
583
38%
48%
57%
52%
47%
34%
25%
50%
**
**
48%
30%
a
ab
a
g
l
l
16%
14%
16%
29%
56%
92%
7%
22%
**
**
7%
78%
SATELLITE AND FREEVIEW
24
13
4
17
47
157
4
19
**
**
9
145
8%
6%
2%
4%
5%
8%
2%
6%
**
**
8%
8%
cd
c
g
15%
8%
2%
11%
29%
97%
3%
12%
**
**
5%
89%
SATELLITE ONLY
92
60
43
103
246
684
109
78
**
**
22
721
29%
28%
21%
25%
28%
34%
50%
24%
**
**
20%
38%
c
f
hk
12%
8%
5%
13%
31%
86%
14%
10%
**
**
3%
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 152
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 80
Page 152
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
TV MULTI-PLATFORM OWNERSHIP
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
NO TV
3
2
2
4
12
49
16
4
**
**
*
59
1%
1%
1%
1%
1%
2%
7%
1%
**
**
*%
3%
f
h
5%
3%
3%
6%
20%
78%
25%
6%
**
**
1%
94%
OTHER
7
2
-
2
8
32
2
6
**
**
4
28
2%
1%
-%
1%
1%
2%
1%
2%
**
**
4%
1%
cd
21%
7%
-%
7%
23%
96%
7%
18%
**
**
12%
83%
Mean TV platforms
1.2
1.1
1.1
1.1
1.1
1.1
1.0
1.1
**
**
1.2
1.1
cd
c
g
Standard deviation
.44
.39
.28
.34
.37
.43
.40
.40
**
**
.38
.43
Standard error
.02
.02
.02
.01
.01
.01
.03
.02
**
**
.03
.01
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 153
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 81
Page 153
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
MULTICHANNEL TV OWNERSHIP
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
ALL MULTICHANNEL TV
304
210
180
391
841
1925
200
302
**
**
100
1828
96%
96%
89%
93%
95%
95%
91%
94%
**
**
91%
95%
cd
c
g
k
14%
10%
8%
18%
40%
90%
9%
14%
**
**
5%
86%
DIGITAL TERRESTRIAL
155
125
120
244
483
911
65
185
**
**
64
792
49%
57%
59%
58%
54%
45%
29%
58%
**
**
58%
41%
a
a
g
l
l
16%
13%
12%
25%
49%
93%
7%
19%
**
**
7%
81%
DIGITAL SATELLITE
119
74
47
121
295
852
114
100
**
**
32
873
38%
34%
23%
29%
33%
42%
52%
31%
**
**
29%
46%
cd
c
f
hk
12%
8%
5%
12%
31%
88%
12%
10%
**
**
3%
90%
PAY DIGITAL SATELLITE
100
58
35
93
231
729
98
76
**
**
28
755
32%
27%
17%
22%
26%
36%
44%
24%
**
**
25%
39%
cd
c
f
hk
12%
7%
4%
11%
28%
88%
12%
9%
**
**
3%
91%
FREE DIGITAL SATELLITE
16
15
10
25
52
105
15
19
**
**
2
101
5%
7%
5%
6%
6%
5%
7%
6%
**
**
2%
5%
14%
12%
9%
21%
44%
88%
13%
16%
**
**
2%
85%
CABLE
62
30
18
48
124
369
29
42
**
**
15
356
20%
14%
9%
11%
14%
18%
13%
13%
**
**
14%
19%
cd
h
16%
8%
4%
12%
31%
93%
7%
10%
**
**
4%
89%
NO MULTICHANNEL TV
11
8
22
29
47
93
20
20
**
**
10
90
4%
4%
11%
7%
5%
5%
9%
6%
**
**
9%
5%
ab
a
f
l
10%
7%
19%
26%
42%
83%
18%
18%
**
**
9%
81%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 154
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 82
Page 154
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH2 (QH53). Is the MAIN TV in your household an HDTV set or HD ready? (SINGLE CODE)
Base : Those with a TV in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
422
311
287
598
1192
2446
216
457
63
67
172
2207
Effective Weighted Sample
354
262
235
497
983
2007
180
354
52
57
142
1829
Total
312
216
200
416
876
1969
205
318
40
48
110
1859
14%
10%
9%
19%
40%
90%
9%
15%
**
**
5%
85%
Yes, the main TV in the household is an
HDTV set or HD ready
207
157
98
255
560
1450
146
197
**
**
65
1410
66%
72%
49%
61%
64%
74%
71%
62%
**
**
58%
76%
c
cd
c
hk
13%
10%
6%
16%
35%
91%
9%
12%
**
**
4%
88%
No
88
51
75
126
260
437
52
99
**
**
37
386
28%
23%
38%
30%
30%
22%
25%
31%
**
**
33%
21%
abd
b
l
l
18%
10%
15%
26%
53%
89%
11%
20%
**
**
7%
79%
Don't know
16
9
27
36
56
81
7
23
**
**
9
62
5%
4%
13%
9%
6%
4%
3%
7%
**
**
8%
3%
abd
b
l
l
19%
10%
30%
40%
64%
93%
8%
26%
**
**
10%
71%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 155
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 83
Page 155
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH3 (QH54) Although you have an HDTV ready set, to actually watch TV channels and programmes that are broadcast in high definition, you need an HD set top box or a TV with built-in HDTV receiver. For the main TV set, does your household
have an HDTV service - from either Sky, Virgin Media, Freesat or Freeview? (SINGLE CODE)
Base : Those whose main TV set is an HDTV or HD-ready
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
285
226
147
373
770
1796
156
275
29
32
99
1678
Effective Weighted Sample
236
188
118
306
625
1461
132
203
24
27
79
1387
Total
207
157
98
255
560
1450
146
197
19
23
65
1410
13%
10%
6%
16%
35%
91%
9%
12%
**
**
**
88%
Yes
135
100
64
164
358
1006
97
118
**
**
**
993
65%
64%
65%
64%
64%
69%
66%
60%
**
**
**
70%
h
12%
9%
6%
15%
32%
91%
9%
11%
**
**
**
90%
No
63
49
32
81
183
404
45
71
**
**
**
382
30%
32%
32%
32%
33%
28%
31%
36%
**
**
**
27%
l
14%
11%
7%
18%
41%
90%
10%
16%
**
**
**
85%
Don't know
9
7
3
9
18
39
4
8
**
**
**
35
4%
4%
3%
4%
3%
3%
3%
4%
**
**
**
3%
20%
15%
6%
21%
42%
89%
9%
17%
**
**
**
80%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 156
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 84
Page 156
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH4 (QH57). Is the MAIN TV in your household 3D ready? IF NECESSARY - By this I mean that the TV can display pictures in 3D from specific channels (such as Sky 3D) or when watching 3D DVDs or Blue Ray disks or when playing 3D video
games. (SINGLE CODE)
Base : Those with a TV in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
422
311
287
598
1192
2446
216
457
63
67
172
2207
Effective Weighted Sample
354
262
235
497
983
2007
180
354
52
57
142
1829
Total
312
216
200
416
876
1969
205
318
40
48
110
1859
14%
10%
9%
19%
40%
90%
9%
15%
**
**
5%
85%
Yes, the main TV in the household is 3D
ready
20
12
2
14
38
148
12
18
**
**
3
145
6%
5%
1%
3%
4%
8%
6%
6%
**
**
3%
8%
cd
c
k
13%
7%
1%
8%
24%
92%
8%
11%
**
**
2%
90%
No
278
194
186
381
806
1762
184
287
**
**
100
1661
89%
90%
93%
91%
92%
89%
90%
90%
**
**
91%
89%
14%
10%
10%
20%
41%
90%
9%
15%
**
**
5%
85%
Don't know
13
10
12
22
32
59
9
14
**
**
7
52
4%
5%
6%
5%
4%
3%
4%
4%
**
**
6%
3%
l
20%
15%
18%
32%
47%
86%
13%
20%
**
**
10%
77%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 157
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 85
Page 157
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH5 (QH58). Do you or anyone in your household watch 3D content on your TV - whether from 3D TV channels, 3D DVDs or Blu Ray disks or 3D video games? (SINGLE CODE)
Base : Those whose main TV set is 3D ready
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
24
16
5
21
51
166
13
24
4
2
7
155
Effective Weighted Sample
20
13
4
17
41
131
12
16
4
2
6
126
Total
20
12
2
14
38
148
12
18
2
1
3
145
**
**
**
**
**
92%
**
**
**
**
**
90%
Yes
**
**
**
**
**
72
**
**
**
**
**
72
**
**
**
**
**
48%
**
**
**
**
**
50%
**
**
**
**
**
89%
**
**
**
**
**
90%
No
**
**
**
**
**
76
**
**
**
**
**
71
**
**
**
**
**
51%
**
**
**
**
**
49%
**
**
**
**
**
96%
**
**
**
**
**
90%
Don't know
**
**
**
**
**
*
**
**
**
**
**
1
**
**
**
**
**
*%
**
**
**
**
**
1%
**
**
**
**
**
33%
**
**
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 158
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 86
Page 158
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH6 (QH59). SHOWCARD How often do you or anyone in your household watch 3D content on your TV? (SINGLE CODE)
Base : Those whose main TV set is 3D ready
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
24
16
5
21
51
166
13
24
4
2
7
155
Effective Weighted Sample
20
13
4
17
41
131
12
16
4
2
6
126
Total
20
12
2
14
38
148
12
18
2
1
3
145
**
**
**
**
**
92%
**
**
**
**
**
90%
Every day
**
**
**
**
**
7
**
**
**
**
**
7
**
**
**
**
**
5%
**
**
**
**
**
5%
**
**
**
**
**
85%
**
**
**
**
**
90%
Several times a week
**
**
**
**
**
8
**
**
**
**
**
8
**
**
**
**
**
5%
**
**
**
**
**
6%
**
**
**
**
**
90%
**
**
**
**
**
92%
At least once a week
**
**
**
**
**
13
**
**
**
**
**
17
**
**
**
**
**
9%
**
**
**
**
**
12%
**
**
**
**
**
72%
**
**
**
**
**
94%
At least once a month
**
**
**
**
**
18
**
**
**
**
**
18
**
**
**
**
**
12%
**
**
**
**
**
12%
**
**
**
**
**
94%
**
**
**
**
**
92%
A few times a year
**
**
**
**
**
18
**
**
**
**
**
15
**
**
**
**
**
12%
**
**
**
**
**
10%
**
**
**
**
**
100%
**
**
**
**
**
80%
Less than once a year
**
**
**
**
**
2
**
**
**
**
**
2
**
**
**
**
**
2%
**
**
**
**
**
2%
**
**
**
**
**
100%
**
**
**
**
**
100%
Never
**
**
**
**
**
79
**
**
**
**
**
75
**
**
**
**
**
54%
**
**
**
**
**
52%
**
**
**
**
**
96%
**
**
**
**
**
90%
Don't know
**
**
**
**
**
2
**
**
**
**
**
3
**
**
**
**
**
1%
**
**
**
**
**
2%
**
**
**
**
**
67%
**
**
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 159
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 87
Page 159
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)
Base : Those with Satellite TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
167
111
73
184
428
1097
119
149
19
13
51
1067
Effective Weighted Sample
137
93
58
151
347
876
102
107
14
11
42
870
Total
119
74
47
121
295
852
114
100
12
9
32
873
12%
8%
**
12%
31%
88%
12%
10%
**
**
**
90%
Sky satellite dish to receive subscription
channels - you pay a monthly subscription
fee
98
58
**
93
230
722
98
75
**
**
**
749
82%
79%
**
77%
78%
85%
86%
76%
**
**
**
86%
h
12%
7%
**
11%
28%
88%
12%
9%
**
**
**
91%
Sky satellite dish for free to air services only -
you pay no monthly subscription fee
9
8
**
13
32
56
7
9
**
**
**
55
7%
11%
**
10%
11%
7%
6%
9%
**
**
**
6%
14%
12%
**
20%
50%
89%
11%
14%
**
**
**
87%
Freesat standard package with a dish and
standard set top box - you do not pay a
subscription fee
3
5
**
9
15
31
7
8
**
**
**
30
2%
6%
**
7%
5%
4%
6%
8%
**
**
**
3%
l
8%
12%
**
24%
41%
83%
19%
21%
**
**
**
81%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 160
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 87
Page 160
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)
Base : Those with Satellite TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
167
111
73
184
428
1097
119
149
19
13
51
1067
Effective Weighted Sample
137
93
58
151
347
876
102
107
14
11
42
870
Total
119
74
47
121
295
852
114
100
12
9
32
873
12%
8%
**
12%
31%
88%
12%
10%
**
**
**
90%
Freesat HD package with a dish and high
definition (HD) set top box - you do not pay a
subscription fee
5
2
**
3
5
18
1
2
**
**
**
17
4%
3%
**
3%
2%
2%
1%
2%
**
**
**
2%
24%
12%
**
18%
28%
96%
3%
12%
**
**
**
89%
Other satellite dish, showing mainly non-
English programmes where you pay a
monthly subscription fee
1
-
**
-
1
6
1
1
**
**
**
6
1%
-%
**
-%
*%
1%
1%
1%
**
**
**
1%
19%
-%
**
-%
19%
88%
13%
15%
**
**
**
88%
Other satellite dish, showing mainly non-
English programmes where you do not pay a
monthly subscription fee
-
-
**
-
-
1
-
-
**
**
**
1
-%
-%
**
-%
-%
*%
-%
-%
**
**
**
*%
-%
-%
**
-%
-%
100%
-%
-%
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 161
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 87
Page 161
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)
Base : Those with Satellite TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
167
111
73
184
428
1097
119
149
19
13
51
1067
Effective Weighted Sample
137
93
58
151
347
876
102
107
14
11
42
870
Total
119
74
47
121
295
852
114
100
12
9
32
873
12%
8%
**
12%
31%
88%
12%
10%
**
**
**
90%
Broadband satellite - satellite provided for the
use of broadband internet access but used to
access free to air satellite programmes
*
*
**
*
1
4
1
2
**
**
**
3
*%
1%
**
*%
*%
*%
1%
2%
**
**
**
*%
l
8%
11%
**
11%
29%
83%
18%
41%
**
**
**
62%
PAY SATELLITE
100
58
**
93
231
729
98
76
**
**
**
755
84%
79%
**
77%
78%
85%
86%
76%
**
**
**
86%
h
12%
7%
**
11%
28%
88%
12%
9%
**
**
**
91%
Don't know
6
3
**
6
17
30
4
7
**
**
**
28
5%
4%
**
5%
6%
3%
3%
7%
**
**
**
3%
l
18%
9%
**
19%
50%
87%
10%
21%
**
**
**
82%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 162
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 88
Page 162
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)
Base : Those with paid for Sky Satellite TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
140
90
56
146
336
933
101
120
17
9
42
914
Effective Weighted Sample
113
75
44
119
269
741
87
87
13
8
34
743
Total
98
58
35
93
230
722
98
75
10
5
27
749
12%
**
**
11%
28%
88%
12%
9%
**
**
**
91%
Sky Sports 1 only
3
**
**
6
9
22
1
1
**
**
**
22
3%
**
**
7%
4%
3%
1%
2%
**
**
**
3%
13%
**
**
26%
39%
94%
6%
5%
**
**
**
94%
Sky Sports 2 only
-
**
**
-
-
4
-
-
**
**
**
4
-%
**
**
-%
-%
1%
-%
-%
**
**
**
1%
-%
**
**
-%
-%
100%
-%
-%
**
**
**
100%
Sky Sports Pack (Sky Sports 1, 2, 3 and 4)
41
**
**
31
71
277
28
25
**
**
**
282
42%
**
**
33%
31%
38%
29%
33%
**
**
**
38%
14%
**
**
10%
23%
91%
9%
8%
**
**
**
93%
Sky Movies 1 only (Comedy, Family,
Classics, Modern Greats, Drama &
Romance)
6
**
**
6
7
34
2
1
**
**
**
36
6%
**
**
6%
3%
5%
2%
1%
**
**
**
5%
16%
**
**
15%
20%
92%
6%
2%
**
**
**
97%
Sky Movies 2 only (Comedy, Indie, Sci-Fi &
Horror, Crime & Thriller, Action & Adventure)
2
**
**
-
3
4
3
-
**
**
**
7
2%
**
**
-%
1%
1%
3%
-%
**
**
**
1%
f
26%
**
**
-%
39%
62%
39%
-%
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 163
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 88
Page 163
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)
Base : Those with paid for Sky Satellite TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
140
90
56
146
336
933
101
120
17
9
42
914
Effective Weighted Sample
113
75
44
119
269
741
87
87
13
8
34
743
Total
98
58
35
93
230
722
98
75
10
5
27
749
12%
**
**
11%
28%
88%
12%
9%
**
**
**
91%
Sky Movies Pack (All Sky Movies channels in
Sky Movies 1 and 2, plus Premiere and
Disney Cinemagic)
23
**
**
6
42
213
20
23
**
**
**
212
23%
**
**
6%
18%
30%
21%
30%
**
**
**
28%
d
10%
**
**
3%
18%
91%
9%
10%
**
**
**
91%
Sky+ HD (High Definition channels through
Sky+ HD box)
35
**
**
24
63
267
22
23
**
**
**
269
35%
**
**
26%
28%
37%
23%
31%
**
**
**
36%
g
12%
**
**
8%
22%
92%
8%
8%
**
**
**
93%
ANY SKY SPORTS
45
**
**
37
80
303
30
26
**
**
**
308
45%
**
**
39%
35%
42%
30%
34%
**
**
**
41%
g
13%
**
**
11%
24%
91%
9%
8%
**
**
**
93%
ANY SKY MOVIES
30
**
**
12
52
252
25
24
**
**
**
255
31%
**
**
12%
23%
35%
26%
31%
**
**
**
34%
d
11%
**
**
4%
19%
91%
9%
9%
**
**
**
92%
SKY SPORTS AND SKY MOVIES
21
**
**
7
32
165
20
16
**
**
**
169
21%
**
**
7%
14%
23%
20%
21%
**
**
**
23%
d
11%
**
**
4%
17%
90%
11%
9%
**
**
**
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 164
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 88
Page 164
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)
Base : Those with paid for Sky Satellite TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
~b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
140
90
56
146
336
933
101
120
17
9
42
914
Effective Weighted Sample
113
75
44
119
269
741
87
87
13
8
34
743
Total
98
58
35
93
230
722
98
75
10
5
27
749
12%
**
**
11%
28%
88%
12%
9%
**
**
**
91%
Basic package only
31
**
**
39
92
206
41
27
**
**
**
220
31%
**
**
42%
40%
29%
42%
36%
**
**
**
29%
f
13%
**
**
16%
38%
84%
17%
11%
**
**
**
89%
None of these
2
**
**
1
4
15
5
1
**
**
**
19
2%
**
**
1%
2%
2%
5%
1%
**
**
**
2%
8%
**
**
3%
22%
78%
23%
4%
**
**
**
94%
Don't know
1
**
**
2
5
12
8
2
**
**
**
19
2%
**
**
2%
2%
2%
8%
3%
**
**
**
3%
f
7%
**
**
9%
25%
58%
37%
9%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 165
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 89
Page 165
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH9 (QH5). SHOWCARD Which, if any, of these channels do you subscribe to through your Cable TV service? (MULTI CODE)
Base : Those with Cable TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
~g
~h
~i
~j
~k
l
Unweighted total
78
37
26
63
151
395
30
56
9
7
21
369
Effective Weighted Sample
69
32
21
52
126
338
22
47
8
6
17
318
Total
62
30
18
48
124
369
29
42
7
5
15
356
**
**
**
**
31%
93%
**
**
**
**
**
89%
Sky Sports channels
**
**
**
**
18
93
**
**
**
**
**
90
**
**
**
**
15%
25%
**
**
**
**
**
25%
**
**
**
**
19%
97%
**
**
**
**
**
94%
Sky Movies channels
**
**
**
**
15
85
**
**
**
**
**
81
**
**
**
**
12%
23%
**
**
**
**
**
23%
**
**
**
**
17%
96%
**
**
**
**
**
92%
High Definition channel through V+ HD box
**
**
**
**
29
123
**
**
**
**
**
113
**
**
**
**
23%
33%
**
**
**
**
**
32%
**
**
**
**
23%
96%
**
**
**
**
**
89%
Basic package only
**
**
**
**
70
152
**
**
**
**
**
149
**
**
**
**
56%
41%
**
**
**
**
**
42%
**
**
**
**
41%
89%
**
**
**
**
**
87%
None of these
**
**
**
**
5
19
**
**
**
**
**
21
**
**
**
**
4%
5%
**
**
**
**
**
6%
**
**
**
**
23%
90%
**
**
**
**
**
98%
Don't know
**
**
**
**
4
9
**
**
**
**
**
10
**
**
**
**
3%
2%
**
**
**
**
**
3%
**
**
**
**
31%
81%
**
**
**
**
**
84%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 166
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 90
Page 166
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10A (QR1A). Does your household have Sky+? (SINGLE CODE)
Base : Those with Sky TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
155
103
67
170
398
1029
112
139
19
11
48
1002
Effective Weighted Sample
126
86
53
139
321
819
97
102
14
9
39
815
Total
110
69
43
112
276
799
108
90
12
7
30
824
12%
8%
**
12%
30%
88%
12%
10%
**
**
**
91%
Yes
87
48
**
74
192
668
68
67
**
**
**
676
79%
70%
**
66%
70%
84%
63%
74%
**
**
**
82%
d
g
12%
7%
**
10%
26%
91%
9%
9%
**
**
**
92%
No
21
20
**
37
79
123
36
21
**
**
**
137
19%
29%
**
33%
29%
15%
34%
24%
**
**
**
17%
a
f
13%
12%
**
23%
49%
77%
23%
13%
**
**
**
86%
Don't know
2
1
**
1
5
9
3
2
**
**
**
11
1%
1%
**
1%
2%
1%
3%
2%
**
**
**
1%
12%
5%
**
11%
39%
72%
28%
15%
**
**
**
88%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 167
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 91
Page 167
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10B (QR1B). Does your household have V+? (SINGLE CODE)
Base : Those with Cable TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
~g
~h
~i
~j
~k
l
Unweighted total
78
37
26
63
151
395
30
56
9
7
21
369
Effective Weighted Sample
69
32
21
52
126
338
22
47
8
6
17
318
Total
62
30
18
48
124
369
29
42
7
5
15
356
**
**
**
**
31%
93%
**
**
**
**
**
89%
Yes
**
**
**
**
70
254
**
**
**
**
**
239
**
**
**
**
56%
69%
**
**
**
**
**
67%
**
**
**
**
27%
97%
**
**
**
**
**
91%
No
**
**
**
**
51
111
**
**
**
**
**
112
**
**
**
**
41%
30%
**
**
**
**
**
31%
**
**
**
**
39%
84%
**
**
**
**
**
85%
Don't know
**
**
**
**
3
4
**
**
**
**
**
5
**
**
**
**
2%
1%
**
**
**
**
**
1%
**
**
**
**
64%
81%
**
**
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 168
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 92
Page 168
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10C (QR1C). Does your Freesat set top box allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)
Base : Those with Freesat
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
Unweighted total
11
11
8
19
32
62
8
11
1
2
1
59
Effective Weighted Sample
9
10
6
16
27
51
6
7
1
2
1
49
Total
7
7
6
12
21
49
8
10
1
2
*
46
**
**
**
**
**
**
**
**
**
**
**
**
Yes
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
No
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 169
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 93
Page 169
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10D (QR1D). Does your Freeview box or Freeview TV set allow to record and store TV programmes, and also pause and rewind live TV programmes (this includes Freeview Playback and Freeview Plus boxes)? (SINGLE CODE)
Base : Those with Freeview
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
~g
h
~i
~j
k
l
Unweighted total
220
183
172
355
680
1235
70
272
39
45
101
1035
Effective Weighted Sample
181
150
141
291
549
981
58
209
32
38
83
822
Total
155
125
120
244
483
911
65
185
24
32
64
792
16%
13%
12%
25%
49%
93%
**
19%
**
**
7%
81%
Yes
34
23
24
47
74
172
**
34
**
**
14
144
22%
18%
20%
19%
15%
19%
**
19%
**
**
21%
18%
19%
13%
13%
26%
41%
96%
**
19%
**
**
8%
81%
No
116
94
94
188
388
709
**
144
**
**
50
620
75%
76%
78%
77%
80%
78%
**
77%
**
**
77%
78%
15%
12%
12%
25%
51%
93%
**
19%
**
**
6%
81%
Don't know
5
7
2
10
21
31
**
7
**
**
1
28
3%
6%
2%
4%
4%
3%
**
4%
**
**
1%
4%
14%
21%
7%
27%
58%
85%
**
20%
**
**
3%
78%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 170
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 94
Page 170
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10E (QR1E). Does your broadband TV service allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)
Base : Those with Broadband TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
Unweighted total
6
4
4
11
33
1
4
1
3
30
Effective Weighted Sample
5
4
4
10
28
1
3
1
3
25
Total
4
2
2
8
25
2
3
*
2
24
**
**
**
**
**
**
**
**
**
**
Yes
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
No
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b,c - e,f - g,h,i,j

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 171
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 95
Page 171
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10F (QR1F). Do you have a YouView set top box? This is a new product allowing you to watch catch-up TV via services such as BBC iPlayer and ITV Player, view TV 'on demand', and also record, pause and rewind live TV programmes. (SINGLE
CODE)
Base : Those with a TV in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
422
311
287
598
1192
2446
216
457
63
67
172
2207
Effective Weighted Sample
354
262
235
497
983
2007
180
354
52
57
142
1829
Total
312
216
200
416
876
1969
205
318
40
48
110
1859
14%
10%
9%
19%
40%
90%
9%
15%
**
**
5%
85%
Yes
19
11
4
15
30
113
19
14
**
**
6
118
6%
5%
2%
4%
3%
6%
9%
4%
**
**
6%
6%
c
f
15%
9%
3%
12%
22%
85%
15%
11%
**
**
5%
89%
No
281
198
191
389
820
1794
177
297
**
**
99
1678
90%
91%
96%
93%
94%
91%
86%
93%
**
**
90%
90%
a
g
14%
10%
10%
20%
42%
91%
9%
15%
**
**
5%
85%
Don't know
12
7
5
12
26
61
9
7
**
**
5
63
4%
3%
2%
3%
3%
3%
4%
2%
**
**
4%
3%
16%
10%
7%
17%
37%
86%
12%
10%
**
**
7%
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 172
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 96
Page 172
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
DVR HOUSEHOLD OWNERSHIP
Base : Those with Sky TV/ Cable TV/ Freesat/ Freeview/ Broadband TV/ YouView
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
409
302
261
563
1142
2379
209
430
59
62
155
2160
Effective Weighted Sample
343
254
213
467
940
1949
174
332
49
53
128
1787
Total
301
210
180
391
837
1914
199
302
38
44
100
1816
14%
10%
9%
18%
40%
90%
9%
14%
**
**
5%
86%
DVR IN HOUSEHOLD
165
91
61
152
343
1114
87
128
**
**
45
1077
55%
44%
34%
39%
41%
58%
44%
43%
**
**
45%
59%
bcd
c
g
hk
14%
8%
5%
13%
29%
93%
7%
11%
**
**
4%
90%
NO DVR IN HOUSEHOLD
136
116
120
236
492
796
112
172
**
**
55
735
45%
55%
66%
60%
59%
42%
56%
57%
**
**
55%
40%
a
ab
a
f
l
l
15%
13%
13%
26%
54%
87%
12%
19%
**
**
6%
81%
UNSURE
-
3
-
3
3
4
1
1
**
**
-
5
-%
1%
-%
1%
*%
*%
*%
*%
**
**
-%
*%
a
-%
47%
-%
47%
47%
75%
14%
19%
**
**
-%
84%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 173
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 97
Page 173
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH11 (QR5). SHOWCARD How often, if ever, do you use your DVR to watch recorded programmes? (SINGLE CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
Every day
53
28
**
44
126
424
**
54
**
**
**
397
32%
30%
**
29%
37%
38%
**
42%
**
**
**
37%
12%
6%
**
10%
28%
96%
**
12%
**
**
**
89%
A few times a week
60
32
**
47
104
363
**
37
**
**
**
346
36%
35%
**
31%
30%
33%
**
29%
**
**
**
32%
16%
8%
**
12%
27%
95%
**
10%
**
**
**
90%
Once a week
15
12
**
19
39
103
**
8
**
**
**
108
9%
14%
**
12%
11%
9%
**
6%
**
**
**
10%
13%
11%
**
16%
33%
89%
**
7%
**
**
**
93%
A few times a month
9
3
**
5
10
57
**
5
**
**
**
57
5%
3%
**
3%
3%
5%
**
4%
**
**
**
5%
14%
5%
**
8%
17%
93%
**
7%
**
**
**
92%
Once a month
3
1
**
3
6
15
**
2
**
**
**
18
2%
1%
**
2%
2%
1%
**
1%
**
**
**
2%
16%
3%
**
17%
31%
78%
**
8%
**
**
**
90%
Less often
4
3
**
8
14
37
**
4
**
**
**
40
3%
3%
**
6%
4%
3%
**
3%
**
**
**
4%
9%
6%
**
19%
31%
82%
**
10%
**
**
**
89%
Never
17
9
**
21
37
93
**
16
**
**
**
93
10%
10%
**
14%
11%
8%
**
13%
**
**
**
9%
15%
8%
**
19%
34%
85%
**
15%
**
**
**
85%
Don't know
4
4
**
5
8
22
**
3
**
**
**
19
2%
4%
**
3%
2%
2%
**
2%
**
**
**
2%
17%
19%
**
22%
35%
100%
**
12%
**
**
**
87%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 174
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 98
Page 174
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
Recorded a programme and watched it on a
different day to which it was broadcast
132
70
**
111
254
872
**
96
**
**
**
836
80%
76%
**
73%
74%
78%
**
74%
**
**
**
78%
14%
8%
**
12%
27%
94%
**
10%
**
**
**
90%
Recorded a programme and watched it on
the same day
89
46
**
73
175
621
**
71
**
**
**
591
54%
50%
**
48%
51%
56%
**
55%
**
**
**
55%
14%
7%
**
11%
27%
95%
**
11%
**
**
**
90%
Set to record an individual episode or series
link a particular programme through the
electronic programme guide, also known as
the on-screen TV guide
69
38
**
60
157
565
**
62
**
**
**
536
42%
42%
**
39%
46%
51%
**
48%
**
**
**
50%
12%
6%
**
10%
26%
95%
**
10%
**
**
**
91%
Paused live television
49
24
**
33
99
403
**
45
**
**
**
389
30%
26%
**
22%
29%
36%
**
35%
**
**
**
36%
12%
6%
**
8%
23%
94%
**
11%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 175
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 98
Page 175
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
Rewound a programme I have been watching
to catch a highlight again
41
18
**
30
78
343
**
38
**
**
**
342
25%
20%
**
20%
23%
31%
**
29%
**
**
**
32%
11%
5%
**
8%
21%
91%
**
10%
**
**
**
91%
Recorded a programme then watched it
back, fast forwarding through to just watch
the highlights (for example goals in a football
match)
40
26
**
35
89
348
**
36
**
**
**
338
24%
28%
**
23%
26%
31%
**
28%
**
**
**
31%
11%
7%
**
10%
24%
94%
**
10%
**
**
**
92%
Recorded a number of episodes of one
series and watched them all in one go
49
23
**
31
93
336
**
40
**
**
**
316
30%
25%
**
21%
27%
30%
**
31%
**
**
**
29%
d
14%
6%
**
9%
26%
95%
**
11%
**
**
**
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 176
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 98
Page 176
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
Set to record an individual episode or series
link a particular programme by clicking on the
on screen icon available on some live trailers
for particular programmeS
30
14
**
22
64
281
**
28
**
**
**
277
18%
15%
**
14%
19%
25%
**
22%
**
**
**
26%
10%
5%
**
7%
21%
94%
**
9%
**
**
**
92%
Rewound a programme I have been watching
for another reason
33
13
**
19
52
255
**
27
**
**
**
248
20%
14%
**
12%
15%
23%
**
21%
**
**
**
23%
12%
5%
**
7%
19%
94%
**
10%
**
**
**
91%
Recorded something using my DVR and then
put it onto video or DVD
7
5
**
8
19
68
**
8
**
**
**
70
4%
5%
**
5%
5%
6%
**
6%
**
**
**
6%
9%
6%
**
11%
24%
90%
**
11%
**
**
**
92%
None of these
19
9
**
19
33
91
**
17
**
**
**
91
12%
10%
**
12%
10%
8%
**
13%
**
**
**
8%
18%
8%
**
17%
31%
85%
**
16%
**
**
**
85%
Don't know
3
2
**
3
9
26
**
2
**
**
**
25
2%
3%
**
2%
3%
2%
**
1%
**
**
**
2%
11%
9%
**
12%
34%
97%
**
6%
**
**
**
94%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 177
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 99
Page 177
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH13 (QR9). SHOWCARD When you watch recordings you have made with your DVR, how often, if at all, do you fast forward through the adverts? (SINGLE CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
I always or almost always fast forward
through the adverts
112
61
**
92
216
793
**
90
**
**
**
764
68%
67%
**
60%
63%
71%
**
70%
**
**
**
71%
13%
7%
**
11%
26%
94%
**
11%
**
**
**
90%
I fast forward through the adverts about half
the time
26
13
**
27
65
175
**
15
**
**
**
170
16%
14%
**
17%
19%
16%
**
12%
**
**
**
16%
14%
7%
**
14%
35%
95%
**
8%
**
**
**
92%
I never or hardly ever fast forward through
the adverts
6
4
**
10
19
34
**
6
**
**
**
33
4%
4%
**
6%
6%
3%
**
4%
**
**
**
3%
15%
9%
**
25%
50%
89%
**
15%
**
**
**
85%
I never play back programmes recorded from
channels with adverts
3
3
**
7
9
23
**
4
**
**
**
19
2%
3%
**
4%
3%
2%
**
3%
**
**
**
2%
13%
11%
**
28%
38%
97%
**
19%
**
**
**
80%
Don't know
18
11
**
18
33
88
**
14
**
**
**
91
11%
12%
**
12%
10%
8%
**
11%
**
**
**
8%
17%
10%
**
17%
32%
84%
**
13%
**
**
**
87%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 178
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 100
Page 178
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
I record programmes because I am not going
to be at home
120
64
**
101
230
845
**
88
**
**
**
815
72%
70%
**
66%
67%
76%
**
69%
**
**
**
76%
13%
7%
**
11%
26%
94%
**
10%
**
**
**
91%
I record programmes because two
programmes I want to watch are on at the
same time
87
50
**
78
185
622
**
71
**
**
**
600
53%
55%
**
51%
54%
56%
**
55%
**
**
**
56%
13%
8%
**
12%
28%
93%
**
11%
**
**
**
90%
I record programmes because someone else
is watching the TV
75
40
**
57
169
607
**
59
**
**
**
588
45%
44%
**
38%
49%
54%
**
46%
**
**
**
55%
12%
6%
**
9%
26%
94%
**
9%
**
**
**
91%
I use my DVR so I can fast forward through
the ads when I am watching TV
40
18
**
23
70
304
**
33
**
**
**
294
24%
19%
**
15%
20%
27%
**
26%
**
**
**
27%
d
12%
5%
**
7%
21%
94%
**
10%
**
**
**
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 179
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 100
Page 179
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
I use my DVR so that I can build up an
archive of the TV programmes I like watching
23
5
**
10
32
156
**
20
**
**
**
146
14%
5%
**
6%
9%
14%
**
16%
**
**
**
14%
bd
14%
3%
**
6%
20%
95%
**
12%
**
**
**
89%
I never watch TV as it is broadcast, instead I
use my DVR to record all of my TV watching
for a week
9
8
**
9
23
82
**
3
**
**
**
83
6%
8%
**
6%
7%
7%
**
2%
**
**
**
8%
h
11%
9%
**
11%
26%
95%
**
3%
**
**
**
96%
Other
2
4
**
6
10
29
**
5
**
**
**
27
1%
4%
**
4%
3%
3%
**
4%
**
**
**
3%
7%
11%
**
18%
31%
90%
**
15%
**
**
**
85%
Don't know
20
9
**
19
39
96
**
13
**
**
**
97
12%
10%
**
13%
11%
9%
**
10%
**
**
**
9%
18%
8%
**
17%
35%
87%
**
12%
**
**
**
88%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 180
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 101
Page 180
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH15 (QR14). SHOWCARD When you watch television, which, if any, of these do you usually do first? (SINGLE CODE)
Base : Those who own a DVR
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
~g
h
~i
~j
~k
l
Unweighted total
217
127
82
209
452
1325
86
178
25
18
68
1233
Effective Weighted Sample
186
106
67
173
367
1087
70
137
21
15
56
1025
Total
165
91
61
152
343
1114
87
128
18
14
45
1077
14%
8%
**
13%
29%
93%
**
11%
**
**
**
90%
Check live TV (what is being broadcast at
that time)
97
47
**
76
175
633
**
74
**
**
**
606
59%
52%
**
50%
51%
57%
**
58%
**
**
**
56%
14%
7%
**
11%
26%
93%
**
11%
**
**
**
90%
Check recorded TV (see what you have
recorded on your DVR)
17
6
**
12
40
132
**
13
**
**
**
127
10%
6%
**
8%
12%
12%
**
10%
**
**
**
12%
12%
4%
**
9%
29%
95%
**
10%
**
**
**
92%
Check on-demand services such as BBC
iPlayer, ITV Player, Sky Anytime+, Virgin on
demand
1
1
**
3
6
19
**
1
**
**
**
18
*%
1%
**
2%
2%
2%
**
1%
**
**
**
2%
3%
4%
**
15%
32%
100%
**
4%
**
**
**
95%
It depends/ no set routine
30
25
**
41
82
231
**
28
**
**
**
225
18%
27%
**
27%
24%
21%
**
22%
**
**
**
21%
12%
10%
**
16%
33%
92%
**
11%
**
**
**
90%
Don't know
20
13
**
21
40
99
**
13
**
**
**
100
12%
14%
**
14%
12%
9%
**
10%
**
**
**
9%
18%
11%
**
18%
35%
88%
**
11%
**
**
**
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 181
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 102
Page 181
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH16 (QH42A). Do you ever watch TV programmes 'on demand' through your TV service? (READ EXPLANATION IF NECESSARY) IF 'YES' Are you watching programmes 'on demand' through your TV service such as Sky or Virgin Media, or
through a 'standalone' service such as LoveFilm, Netflix or Blinkbox?
Base : Those with multichannel TV
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
412
302
261
563
1147
2391
211
431
59
62
156
2173
Effective Weighted Sample
346
254
213
467
945
1960
175
333
49
53
129
1800
Total
304
210
180
391
841
1925
200
302
38
44
100
1828
14%
10%
8%
18%
40%
90%
9%
14%
**
**
5%
86%
Yes, via Pay TV service such as Sky or
Virgin Media
40
16
6
22
81
347
25
32
**
**
9
341
13%
8%
3%
6%
10%
18%
12%
11%
**
**
9%
19%
bcd
hk
11%
4%
2%
6%
22%
94%
7%
9%
**
**
2%
92%
Yes, via 'standalone' services such as
LoveFilm, Netflix or Blinkbox
2
4
-
4
13
56
5
5
**
**
1
57
1%
2%
-%
1%
2%
3%
2%
2%
**
**
1%
3%
4%
6%
-%
6%
21%
91%
8%
8%
**
**
2%
93%
TOTAL 'YES'
41
19
6
25
92
386
29
35
**
**
10
381
14%
9%
3%
7%
11%
20%
14%
11%
**
**
10%
21%
cd
c
hk
10%
5%
1%
6%
22%
94%
7%
8%
**
**
2%
92%
No
233
171
146
317
661
1386
157
236
**
**
77
1310
77%
81%
81%
81%
79%
72%
78%
78%
**
**
77%
72%
l
15%
11%
9%
20%
43%
90%
10%
15%
**
**
5%
85%
Don't know
29
20
28
48
88
153
15
32
**
**
13
136
10%
10%
16%
12%
10%
8%
8%
11%
**
**
13%
7%
a
l
17%
12%
17%
29%
52%
91%
9%
19%
**
**
8%
81%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 182
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 103
Page 182
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH17 (QH42B). SHOWCARD How often, if ever, do you use your 'on demand' TV service to watch TV programmes after they've been shown?
Base : Those who ever watch TV programmes 'on demand' through their TV service
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
~g
~h
~i
~j
~k
l
Unweighted total
50
24
8
32
114
428
25
45
10
2
12
408
Effective Weighted Sample
43
21
7
28
89
349
21
33
9
2
10
338
Total
41
19
6
25
92
386
29
35
7
2
10
381
**
**
**
**
22%
94%
**
**
**
**
**
92%
Every day
**
**
**
**
7
31
**
**
**
**
**
30
**
**
**
**
7%
8%
**
**
**
**
**
8%
**
**
**
**
21%
95%
**
**
**
**
**
90%
A few times a week
**
**
**
**
32
134
**
**
**
**
**
125
**
**
**
**
35%
35%
**
**
**
**
**
33%
**
**
**
**
23%
95%
**
**
**
**
**
88%
Once a week
**
**
**
**
15
79
**
**
**
**
**
80
**
**
**
**
16%
20%
**
**
**
**
**
21%
**
**
**
**
18%
96%
**
**
**
**
**
97%
A few times a month
**
**
**
**
16
57
**
**
**
**
**
62
**
**
**
**
17%
15%
**
**
**
**
**
16%
**
**
**
**
25%
90%
**
**
**
**
**
97%
Once a month
**
**
**
**
10
33
**
**
**
**
**
35
**
**
**
**
11%
9%
**
**
**
**
**
9%
**
**
**
**
26%
91%
**
**
**
**
**
94%
Less often
**
**
**
**
9
42
**
**
**
**
**
40
**
**
**
**
9%
11%
**
**
**
**
**
10%
**
**
**
**
20%
95%
**
**
**
**
**
91%
Don't know
**
**
**
**
4
8
**
**
**
**
**
10
**
**
**
**
5%
2%
**
**
**
**
**
3%
**
**
**
**
38%
76%
**
**
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 183
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 104
Page 183
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH18 (QH43A). Do you ever watch TV programmes online or download programmes from UK TV broadcasters' website (such as BBC iPlayer, ITV Player, Channel 4 On-Demand/ 4OD, Demand Five, or Sky Player) after they've been shown? I don't
mean watching live programmes online.
Base : Those with access to the internet at home or elsewhere
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
317
194
89
283
756
2000
201
259
31
21
82
1944
Effective Weighted Sample
267
165
73
238
625
xx-xxxx-xxxx
162
196
25
19
67
1618
Total
233
143
63
207
573
1667
196
196
21
18
55
xx-xxxx-xxxx
12%
8%
**
11%
31%
89%
11%
11%
**
**
**
90%
Yes
62
25
**
35
148
601
56
44
**
**
**
623
26%
17%
**
17%
26%
36%
29%
23%
**
**
**
37%
bd
h
9%
4%
**
5%
22%
91%
8%
7%
**
**
**
94%
No
165
115
**
167
412
1036
135
147
**
**
**
1034
71%
80%
**
81%
72%
62%
69%
75%
**
**
**
61%
a
a
l
14%
10%
**
14%
35%
88%
11%
12%
**
**
**
88%
Don't know
6
3
**
4
12
29
6
5
**
**
**
29
3%
2%
**
2%
2%
2%
3%
3%
**
**
**
2%
19%
10%
**
13%
36%
87%
16%
15%
**
**
**
85%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 184
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 105
Page 184
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH19 (QH43B). SHOWCARD How often, if ever, do you watch TV programmes online or download from UK TV broadcasters' websites after they've been shown?
Base : Those who ever watch TV programmes online or download from UK TV broadcasters' websites
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
f
~g
~h
~i
~j
~k
l
Unweighted total
78
36
17
53
186
665
55
50
9
4
14
670
Effective Weighted Sample
67
32
14
46
149
549
46
37
7
4
11
560
Total
62
25
11
35
148
601
56
44
7
3
11
623
**
**
**
**
22%
91%
**
**
**
**
**
94%
Every day
**
**
**
**
4
28
**
**
**
**
**
31
**
**
**
**
3%
5%
**
**
**
**
**
5%
**
**
**
**
12%
89%
**
**
**
**
**
100%
A few times a week
**
**
**
**
33
132
**
**
**
**
**
136
**
**
**
**
23%
22%
**
**
**
**
**
22%
**
**
**
**
23%
93%
**
**
**
**
**
96%
Once a week
**
**
**
**
23
121
**
**
**
**
**
126
**
**
**
**
16%
20%
**
**
**
**
**
20%
**
**
**
**
18%
92%
**
**
**
**
**
96%
A few times a month
**
**
**
**
47
151
**
**
**
**
**
163
**
**
**
**
32%
25%
**
**
**
**
**
26%
**
**
**
**
27%
87%
**
**
**
**
**
94%
Once a month
**
**
**
**
15
66
**
**
**
**
**
63
**
**
**
**
10%
11%
**
**
**
**
**
10%
**
**
**
**
21%
93%
**
**
**
**
**
89%
Less often
**
**
**
**
25
98
**
**
**
**
**
96
**
**
**
**
17%
16%
**
**
**
**
**
15%
**
**
**
**
24%
94%
**
**
**
**
**
92%
Don't know
**
**
**
**
1
6
**
**
**
**
**
8
**
**
**
**
1%
1%
**
**
**
**
**
1%
**
**
**
**
10%
77%
**
**
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 185
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 106
Page 185
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH20 (QH62). Are any of your TV sets "Smart TVs"? These are new types of TV that are connected to the internet and can stream video directly onto your television screen, without the need for a computer, set-top box or games console. IF
NECESSARY - It's a TV that allows you to surf the internet and stream movies, TV shows and videos using services such as BBC iPlayer,LoveFilm and YouTube. They are also sometimes referred to as a Connected TV or a Hybrid TV.
Base : Those with a TV in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
422
311
287
598
1192
2446
216
457
63
67
172
2207
Effective Weighted Sample
354
262
235
497
983
2007
180
354
52
57
142
1829
Total
312
216
200
416
876
1969
205
318
40
48
110
1859
14%
10%
9%
19%
40%
90%
9%
15%
**
**
5%
85%
Yes
9
8
3
11
25
119
13
14
**
**
5
118
3%
4%
1%
3%
3%
6%
6%
4%
**
**
5%
6%
7%
6%
2%
8%
19%
91%
10%
11%
**
**
4%
90%
No
296
205
195
400
837
1817
185
294
**
**
101
1710
95%
95%
97%
96%
96%
92%
90%
92%
**
**
91%
92%
15%
10%
10%
20%
42%
91%
9%
15%
**
**
5%
85%
Don't know
6
3
3
6
14
32
7
10
**
**
4
31
2%
1%
1%
1%
2%
2%
4%
3%
**
**
4%
2%
14%
7%
6%
14%
33%
80%
18%
24%
**
**
10%
76%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 186
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 107
Page 186
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your "Smart TV" set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games
console or computer. (MULTI CODE)
Base : Those with a 'Smart TV' in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
13
11
3
14
34
125
11
19
2
1
8
117
Effective Weighted Sample
9
9
2
11
26
102
10
14
2
1
7
98
Total
9
8
3
11
25
119
13
14
1
1
5
118
**
**
**
**
**
91%
**
**
**
**
**
90%
Watching TV you've previously recorded
**
**
**
**
**
62
**
**
**
**
**
61
**
**
**
**
**
53%
**
**
**
**
**
52%
**
**
**
**
**
91%
**
**
**
**
**
89%
Catch-up services - watch programmes or
films recently broadcast (e.g. using the BBC
iPlayer)
**
**
**
**
**
59
**
**
**
**
**
60
**
**
**
**
**
49%
**
**
**
**
**
51%
**
**
**
**
**
94%
**
**
**
**
**
96%
Browse the internet - e.g. online shopping,
checking emails, social networking sites
**
**
**
**
**
25
**
**
**
**
**
24
**
**
**
**
**
21%
**
**
**
**
**
20%
**
**
**
**
**
89%
**
**
**
**
**
86%
Applications that come with the TV that allow
you to watch programmes and video clips
(e.g. YouTube, Amazon video)
**
**
**
**
**
26
**
**
**
**
**
25
**
**
**
**
**
22%
**
**
**
**
**
21%
**
**
**
**
**
95%
**
**
**
**
**
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 187
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 107
Page 187
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your "Smart TV" set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games
console or computer. (MULTI CODE)
Base : Those with a 'Smart TV' in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
13
11
3
14
34
125
11
19
2
1
8
117
Effective Weighted Sample
9
9
2
11
26
102
10
14
2
1
7
98
Total
9
8
3
11
25
119
13
14
1
1
5
118
**
**
**
**
**
91%
**
**
**
**
**
90%
Free Video on-demand services - e.g. a
service which may provide films (such as
those recently available on DVD), classic TV
shows and other content
**
**
**
**
**
22
**
**
**
**
**
21
**
**
**
**
**
19%
**
**
**
**
**
18%
**
**
**
**
**
93%
**
**
**
**
**
90%
Applications that come with the TV that allow
you to play games
**
**
**
**
**
16
**
**
**
**
**
13
**
**
**
**
**
13%
**
**
**
**
**
11%
**
**
**
**
**
95%
**
**
**
**
**
80%
Pay per view Video on-demand services -
e.g. a service such as Blinkbox which may
provide films (such as those recently
available on DVD), classic TV shows and
other content
**
**
**
**
**
12
**
**
**
**
**
13
**
**
**
**
**
10%
**
**
**
**
**
11%
**
**
**
**
**
93%
**
**
**
**
**
97%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 188
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 107
Page 188
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your "Smart TV" set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games
console or computer. (MULTI CODE)
Base : Those with a 'Smart TV' in the household
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
~e
f
~g
~h
~i
~j
~k
l
Unweighted total
13
11
3
14
34
125
11
19
2
1
8
117
Effective Weighted Sample
9
9
2
11
26
102
10
14
2
1
7
98
Total
9
8
3
11
25
119
13
14
1
1
5
118
**
**
**
**
**
91%
**
**
**
**
**
90%
Subscription Video on-demand services such
as LoveFilm or Netflix
**
**
**
**
**
12
**
**
**
**
**
13
**
**
**
**
**
10%
**
**
**
**
**
11%
**
**
**
**
**
93%
**
**
**
**
**
100%
Making voice calls using the internet
**
**
**
**
**
4
**
**
**
**
**
3
**
**
**
**
**
3%
**
**
**
**
**
3%
**
**
**
**
**
100%
**
**
**
**
**
83%
None of these
**
**
**
**
**
30
**
**
**
**
**
30
**
**
**
**
**
25%
**
**
**
**
**
25%
**
**
**
**
**
89%
**
**
**
**
**
89%
Don't know
**
**
**
**
**
2
**
**
**
**
**
2
**
**
**
**
**
2%
**
**
**
**
**
2%
**
**
**
**
**
100%
**
**
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 189
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 108
Page 189
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY OF THOSE WHO WATCH NON-LINEAR PROGRAMMING
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
WATCH PROGRAMMES RECORDED ON
DVR
145
79
48
127
298
999
71
110
**
**
35
965
46%
36%
24%
30%
34%
50%
32%
34%
**
**
31%
50%
bcd
c
g
hk
14%
7%
4%
12%
28%
93%
7%
10%
**
**
3%
90%
WATCH TV PROGRAMMES ON DEMAND
THROUGH TV SERVICE
41
19
6
25
92
386
29
35
**
**
10
381
13%
9%
3%
6%
10%
19%
13%
11%
**
**
9%
20%
cd
c
g
hk
10%
5%
1%
6%
22%
94%
7%
8%
**
**
2%
92%
WATCH TV PROGRAMMES ONLINE FROM
TV BROADCASTERS' WEBSITES
62
25
11
35
148
601
56
44
**
**
11
623
20%
11%
5%
8%
17%
30%
25%
14%
**
**
10%
32%
bcd
c
hk
9%
4%
2%
5%
22%
91%
8%
7%
**
**
2%
94%
ANY NON-LINEAR PROGRAMMING
169
93
56
148
386
1243
107
126
**
**
40
1231
54%
43%
27%
35%
43%
62%
48%
39%
**
**
36%
64%
bcd
cd
c
g
hk
13%
7%
4%
11%
29%
92%
8%
9%
**
**
3%
91%
NONE
146
125
146
272
502
774
114
196
**
**
71
687
46%
57%
73%
65%
57%
38%
52%
61%
**
**
64%
36%
a
abd
ab
f
l
l
16%
14%
16%
31%
56%
87%
13%
22%
**
**
8%
77%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 190
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 109
Page 190
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QCHECK. Can I just check that you have the following services? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Landline phone
283
206
197
404
721
1706
183
263
**
**
100
1620
90%
95%
98%
96%
81%
85%
83%
82%
**
**
90%
84%
a
a
a
h
15%
11%
10%
21%
38%
90%
10%
14%
**
**
5%
86%
Mobile phone
278
172
106
278
709
1828
207
232
**
**
69
1815
88%
79%
53%
66%
80%
91%
94%
72%
**
**
62%
95%
bcd
cd
c
k
hk
14%
8%
5%
14%
35%
90%
10%
11%
**
**
3%
89%
Fixed broadband internet access
207
131
57
188
448
1416
161
162
**
**
51
1427
66%
60%
28%
45%
50%
70%
73%
50%
**
**
46%
74%
cd
cd
c
hk
13%
8%
4%
12%
28%
90%
10%
10%
**
**
3%
90%
Mobile broadband internet access
11
6
-
6
43
165
20
19
**
**
5
168
4%
3%
-%
1%
5%
8%
9%
6%
**
**
5%
9%
cd
c
6%
3%
-%
3%
23%
89%
11%
10%
**
**
3%
91%
Narrowband internet access
4
3
1
4
11
22
2
3
**
**
1
20
1%
1%
*%
1%
1%
1%
1%
1%
**
**
1%
1%
15%
13%
3%
16%
47%
92%
8%
12%
**
**
6%
87%
TV service with additional channels you pay
to receive
180
108
65
173
418
1197
143
137
**
**
51
1204
57%
49%
32%
41%
47%
59%
65%
42%
**
**
46%
63%
bcd
cd
c
hk
13%
8%
5%
13%
31%
89%
11%
10%
**
**
4%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 191
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 109
Page 191
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QCHECK. Can I just check that you have the following services? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
No, none of these
2
1
1
2
9
12
1
5
**
**
-
8
*%
*%
*%
*%
1%
1%
*%
1%
**
**
-%
*%
l
12%
8%
8%
16%
70%
93%
7%
36%
**
**
-%
63%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 192
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 110
Page 192
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QDM. And which, if any, of these services are you primarily or jointly responsible for - in terms of deciding which supplier or network to use? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Landline phone
270
198
187
385
654
1492
151
241
**
**
96
1392
86%
91%
93%
92%
74%
74%
69%
75%
**
**
87%
73%
a
a
hl
16%
12%
11%
23%
40%
91%
9%
15%
**
**
6%
85%
Mobile phone
253
149
97
245
637
1617
188
198
**
**
63
1618
80%
68%
48%
58%
72%
80%
85%
62%
**
**
56%
84%
bcd
cd
c
hk
14%
8%
5%
14%
35%
89%
10%
11%
**
**
3%
89%
Fixed broadband internet access
194
125
51
176
393
1201
129
141
**
**
48
1195
62%
57%
25%
42%
44%
60%
59%
44%
**
**
43%
62%
cd
cd
c
hk
15%
9%
4%
13%
30%
90%
10%
11%
**
**
4%
90%
Mobile broadband internet access
9
6
-
6
35
125
16
15
**
**
4
126
3%
3%
-%
1%
4%
6%
7%
5%
**
**
3%
7%
c
c
7%
4%
-%
4%
25%
90%
12%
11%
**
**
3%
91%
Narrowband internet access
4
3
1
4
7
14
1
2
**
**
1
12
1%
1%
*%
1%
1%
1%
*%
1%
**
**
1%
1%
24%
20%
5%
26%
45%
95%
5%
16%
**
**
5%
85%
TV service with additional channels you pay
to receive
160
97
58
155
349
957
98
119
**
**
44
933
51%
44%
29%
37%
39%
47%
44%
37%
**
**
39%
49%
cd
cd
c
hk
15%
9%
6%
15%
33%
91%
9%
11%
**
**
4%
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 193
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 110
Page 193
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QDM. And which, if any, of these services are you primarily or jointly responsible for - in terms of deciding which supplier or network to use? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
None of these
12
9
10
18
51
131
11
28
**
**
4
117
4%
4%
5%
4%
6%
6%
5%
9%
**
**
3%
6%
k
8%
6%
7%
13%
36%
91%
8%
20%
**
**
3%
81%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 194
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 111
Page 194
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG1. Do you receive more than one of these services as part of an overall deal or package from the same supplier? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Yes
183
106
58
164
379
1125
127
138
**
**
48
1117
58%
49%
29%
39%
43%
56%
58%
43%
**
**
44%
58%
bcd
cd
c
hk
15%
9%
5%
13%
30%
90%
10%
11%
**
**
4%
89%
No
127
109
140
249
484
832
84
179
**
**
62
733
40%
50%
69%
59%
54%
41%
38%
56%
**
**
56%
38%
a
abd
ab
l
l
14%
12%
15%
27%
53%
90%
9%
19%
**
**
7%
80%
Don't know
4
3
4
6
26
61
9
4
**
**
1
68
1%
1%
2%
1%
3%
3%
4%
1%
**
**
1%
4%
h
6%
4%
5%
9%
36%
85%
13%
6%
**
**
1%
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 195
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 112
Page 195
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
144
84
228
501
1339
123
186
26
17
72
1276
Effective Weighted Sample
207
121
67
188
410
1107
99
141
22
15
59
1067
Total
183
106
58
164
379
1125
127
138
19
12
48
1117
15%
9%
**
13%
30%
90%
10%
11%
**
**
**
89%
Landline phone
170
103
**
156
349
1014
119
131
**
**
**
1005
93%
97%
**
95%
92%
90%
93%
95%
**
**
**
90%
15%
9%
**
14%
31%
90%
11%
12%
**
**
**
89%
One mobile phone
17
8
**
11
24
73
8
8
**
**
**
75
9%
8%
**
7%
6%
6%
6%
6%
**
**
**
7%
20%
10%
**
14%
30%
89%
10%
10%
**
**
**
91%
More than one mobile phone
2
1
**
1
7
22
3
1
**
**
**
24
1%
1%
**
*%
2%
2%
2%
1%
**
**
**
2%
6%
3%
**
3%
28%
89%
12%
4%
**
**
**
98%
Internet - Fixed Broadband access
153
86
**
125
308
975
110
109
**
**
**
981
84%
81%
**
76%
81%
87%
86%
78%
**
**
**
88%
h
14%
8%
**
12%
28%
90%
10%
10%
**
**
**
91%
Internet - Mobile Broadband access
4
3
**
3
10
42
2
2
**
**
**
42
2%
3%
**
2%
3%
4%
2%
2%
**
**
**
4%
9%
7%
**
7%
22%
95%
6%
6%
**
**
**
95%
Internet - not broadband access
-
2
**
3
3
5
-
-
**
**
**
5
-%
2%
**
2%
1%
*%
-%
-%
**
**
**
*%
-%
40%
**
58%
63%
100%
-%
-%
**
**
**
100%
TV service
95
37
**
64
191
617
65
67
**
**
**
617
52%
35%
**
39%
50%
55%
51%
48%
**
**
**
55%
bd
14%
5%
**
9%
28%
91%
10%
10%
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 196
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 112
Page 196
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
144
84
228
501
1339
123
186
26
17
72
1276
Effective Weighted Sample
207
121
67
188
410
1107
99
141
22
15
59
1067
Total
183
106
58
164
379
1125
127
138
19
12
48
1117
15%
9%
**
13%
30%
90%
10%
11%
**
**
**
89%
Don't know
1
1
**
4
6
13
-
3
**
**
**
10
*%
1%
**
2%
2%
1%
-%
2%
**
**
**
1%
5%
10%
**
27%
48%
100%
-%
23%
**
**
**
73%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 197
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 113
Page 197
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Landline phone
170
103
53
156
349
1014
119
131
**
**
46
1005
54%
47%
26%
37%
39%
50%
54%
41%
**
**
41%
52%
cd
cd
c
hk
15%
9%
5%
14%
31%
90%
11%
12%
**
**
4%
89%
One mobile phone
17
8
3
11
24
73
8
8
**
**
5
75
5%
4%
2%
3%
3%
4%
4%
3%
**
**
4%
4%
cd
20%
10%
4%
14%
30%
89%
10%
10%
**
**
5%
91%
More than one mobile phone
2
1
-
1
7
22
3
1
**
**
1
24
*%
*%
-%
*%
1%
1%
1%
*%
**
**
1%
1%
6%
3%
-%
3%
28%
89%
12%
4%
**
**
4%
98%
Internet - Fixed Broadband access
153
86
39
125
308
975
110
109
**
**
37
981
49%
39%
19%
30%
35%
48%
50%
34%
**
**
33%
51%
bcd
cd
c
hk
14%
8%
4%
12%
28%
90%
10%
10%
**
**
3%
91%
Internet - Mobile Broadband access
4
3
-
3
10
42
2
2
**
**
1
42
1%
1%
-%
1%
1%
2%
1%
1%
**
**
1%
2%
9%
7%
-%
7%
22%
95%
6%
6%
**
**
2%
95%
Internet - not broadband access
-
2
1
3
3
5
-
-
**
**
-
5
-%
1%
*%
1%
*%
*%
-%
-%
**
**
-%
*%
-%
40%
17%
58%
63%
100%
-%
-%
**
**
-%
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 198
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 113
Page 198
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
TV service
95
37
27
64
191
617
65
67
**
**
19
617
30%
17%
13%
15%
21%
31%
29%
21%
**
**
18%
32%
bcd
hk
14%
5%
4%
9%
28%
91%
10%
10%
**
**
3%
91%
Don't know
1
1
2
4
6
13
-
3
**
**
2
10
*%
1%
1%
1%
1%
1%
-%
1%
**
**
1%
*%
5%
10%
17%
27%
48%
100%
-%
23%
**
**
12%
73%
DO NOT HAVE A PACKAGE/ BUNDLE OF
SERVICES
131
112
144
256
509
892
94
184
**
**
63
801
42%
51%
71%
61%
57%
44%
42%
57%
**
**
56%
42%
a
abd
ab
l
l
13%
11%
15%
26%
51%
90%
9%
19%
**
**
6%
81%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 199
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 114
Page 199
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
144
84
228
501
1339
123
186
26
17
72
1276
Effective Weighted Sample
207
121
67
188
410
1107
99
141
22
15
59
1067
Total
183
106
58
164
379
1125
127
138
19
12
48
1117
15%
9%
**
13%
30%
90%
10%
11%
**
**
**
89%
Sky
48
18
**
29
102
342
56
37
**
**
**
363
26%
17%
**
18%
27%
30%
44%
27%
**
**
**
32%
f
12%
5%
**
7%
26%
86%
14%
9%
**
**
**
92%
Virgin Media (previously NTL/ Telewest)
57
30
**
45
120
337
33
40
**
**
**
328
31%
28%
**
27%
32%
30%
26%
29%
**
**
**
29%
16%
8%
**
12%
33%
92%
9%
11%
**
**
**
89%
BT
44
35
**
54
88
242
19
37
**
**
**
224
24%
33%
**
33%
23%
21%
15%
27%
**
**
**
20%
17%
13%
**
21%
34%
93%
7%
14%
**
**
**
86%
Talk Talk/ Carphone Warehouse
23
18
**
28
49
119
11
19
**
**
**
110
13%
17%
**
17%
13%
11%
9%
14%
**
**
**
10%
18%
14%
**
22%
38%
92%
8%
15%
**
**
**
85%
Orange
2
-
**
1
5
22
1
1
**
**
**
21
1%
-%
**
*%
1%
2%
1%
1%
**
**
**
2%
8%
-%
**
2%
24%
97%
3%
6%
**
**
**
94%
O2
4
-
**
-
3
14
4
1
**
**
**
18
2%
-%
**
-%
1%
1%
3%
*%
**
**
**
2%
19%
-%
**
-%
19%
75%
21%
3%
**
**
**
97%
Plusnet
1
2
**
2
2
9
-
-
**
**
**
9
1%
1%
**
1%
*%
1%
-%
-%
**
**
**
1%
14%
17%
**
17%
17%
100%
-%
-%
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 200
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 114
Page 200
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
144
84
228
501
1339
123
186
26
17
72
1276
Effective Weighted Sample
207
121
67
188
410
1107
99
141
22
15
59
1067
Total
183
106
58
164
379
1125
127
138
19
12
48
1117
15%
9%
**
13%
30%
90%
10%
11%
**
**
**
89%
Vodafone
1
2
**
2
2
9
-
-
**
**
**
9
1%
2%
**
1%
1%
1%
-%
-%
**
**
**
1%
12%
21%
**
21%
25%
100%
-%
-%
**
**
**
100%
Other
3
2
**
2
5
27
2
3
**
**
**
27
2%
2%
**
1%
1%
2%
2%
2%
**
**
**
2%
11%
6%
**
7%
18%
92%
8%
9%
**
**
**
93%
Don't know
1
1
**
2
2
6
2
-
**
**
**
8
*%
1%
**
1%
1%
*%
1%
-%
**
**
**
1%
9%
12%
**
27%
27%
69%
22%
-%
**
**
**
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 201
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 115
Page 201
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
COMPONENTS OF PACKAGE - I.E. SIMPLE BUNDLE
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
144
84
228
501
1339
123
186
26
17
72
1276
Effective Weighted Sample
207
121
67
188
410
1107
99
141
22
15
59
1067
Total
183
106
58
164
379
1125
127
138
19
12
48
1117
15%
9%
**
13%
30%
90%
10%
11%
**
**
**
89%
LANDLINE, BROADBAND & MULTI-
CHANNEL TV
69
23
**
32
128
465
43
41
**
**
**
470
38%
22%
**
20%
34%
41%
34%
30%
**
**
**
42%
bd
h
14%
5%
**
6%
25%
91%
8%
8%
**
**
**
92%
LANDLINE & BROADBAND
75
61
**
87
155
422
54
63
**
**
**
414
41%
57%
**
53%
41%
38%
43%
45%
**
**
**
37%
a
a
16%
13%
**
18%
33%
89%
12%
13%
**
**
**
87%
LANDLINE & MULTI-CHANNEL TV
14
10
**
24
39
69
12
20
**
**
**
58
8%
10%
**
15%
10%
6%
9%
14%
**
**
**
5%
a
l
18%
13%
**
31%
50%
88%
15%
25%
**
**
**
75%
MULTI-CHANNEL TV & BROADBAND
6
1
**
4
17
58
7
2
**
**
**
63
3%
1%
**
3%
5%
5%
6%
2%
**
**
**
6%
9%
2%
**
7%
26%
89%
11%
4%
**
**
**
97%
MOBILE & BROADBAND
2
-
**
-
5
32
1
1
**
**
**
33
1%
-%
**
-%
1%
3%
1%
1%
**
**
**
3%
7%
-%
**
-%
15%
98%
3%
2%
**
**
**
99%
LANDLINE, MOBILE & BROADBAND
2
2
**
3
6
18
3
2
**
**
**
19
1%
2%
**
2%
2%
2%
2%
2%
**
**
**
2%
9%
10%
**
13%
31%
85%
14%
11%
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 202
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 115
Page 202
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
COMPONENTS OF PACKAGE - I.E. SIMPLE BUNDLE
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
144
84
228
501
1339
123
186
26
17
72
1276
Effective Weighted Sample
207
121
67
188
410
1107
99
141
22
15
59
1067
Total
183
106
58
164
379
1125
127
138
19
12
48
1117
15%
9%
**
13%
30%
90%
10%
11%
**
**
**
89%
LANDLINE, BROADBAND, MOBILE &
MULTI-CHANNEL TV
1
1
**
1
2
10
3
2
**
**
**
12
1%
1%
**
1%
1%
1%
2%
1%
**
**
**
1%
8%
8%
**
8%
18%
74%
22%
15%
**
**
**
88%
LANDLINE, DIAL-UP & MULTI-CHANNEL
TV
-
-
**
-
*
2
-
-
**
**
**
2
-%
-%
**
-%
*%
*%
-%
-%
**
**
**
*%
-%
-%
**
-%
11%
100%
-%
-%
**
**
**
100%
LANDLINE & DIAL-UP
-
1
**
1
1
1
-
-
**
**
**
1
-%
1%
**
1%
*%
*%
-%
-%
**
**
**
*%
-%
47%
**
107%
107%
100%
-%
-%
**
**
**
100%
OTHER
13
6
**
8
17
36
4
5
**
**
**
36
7%
6%
**
5%
5%
3%
3%
3%
**
**
**
3%
32%
15%
**
21%
43%
88%
10%
11%
**
**
**
89%
DON'T KNOW
1
1
**
4
6
13
-
3
**
**
**
10
*%
1%
**
2%
2%
1%
-%
2%
**
**
**
1%
5%
10%
**
27%
48%
100%
-%
23%
**
**
**
73%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 203
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 116
Page 203
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY OF PACKAGE
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
243
144
84
228
501
1339
123
186
26
17
72
1276
Effective Weighted Sample
207
121
67
188
410
1107
99
141
22
15
59
1067
Total
183
106
58
164
379
1125
127
138
19
12
48
1117
15%
9%
**
13%
30%
90%
10%
11%
**
**
**
89%
DOUBLE PLAY
108
76
**
121
229
606
78
90
**
**
**
594
59%
72%
**
74%
60%
54%
62%
65%
**
**
**
53%
a
a
l
16%
11%
**
18%
34%
89%
12%
13%
**
**
**
87%
TRIPLE PLAY
72
28
**
38
141
489
45
44
**
**
**
494
40%
26%
**
23%
37%
43%
36%
32%
**
**
**
44%
bd
h
14%
5%
**
7%
26%
91%
8%
8%
**
**
**
92%
QUAD PLAY
2
1
**
1
3
17
4
2
**
**
**
20
1%
1%
**
1%
1%
2%
3%
1%
**
**
**
2%
8%
5%
**
5%
14%
81%
17%
9%
**
**
**
93%
Don't know
1
1
**
4
6
13
-
3
**
**
**
10
*%
1%
**
2%
2%
1%
-%
2%
**
**
**
1%
5%
10%
**
27%
48%
100%
-%
23%
**
**
**
73%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 204
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 117
Page 204
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY OF PACKAGE
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
NO PACKAGES
131
112
144
256
509
892
94
184
**
**
63
801
42%
51%
71%
61%
57%
44%
42%
57%
**
**
56%
42%
a
abd
ab
l
l
13%
11%
15%
26%
51%
90%
9%
19%
**
**
6%
81%
DOUBLE PLAY
108
76
45
121
229
606
78
90
**
**
32
594
34%
35%
22%
29%
26%
30%
35%
28%
**
**
29%
31%
c
c
16%
11%
7%
18%
34%
89%
12%
13%
**
**
5%
87%
TRIPLE PLAY
72
28
11
38
141
489
45
44
**
**
15
494
23%
13%
5%
9%
16%
24%
21%
14%
**
**
13%
26%
bcd
c
hk
14%
5%
2%
7%
26%
91%
8%
8%
**
**
3%
92%
QUAD PLAY
2
1
-
1
3
17
4
2
**
**
-
20
1%
1%
-%
*%
*%
1%
2%
1%
**
**
-%
1%
8%
5%
-%
5%
14%
81%
17%
9%
**
**
-%
93%
Don't know
1
1
2
4
6
13
-
3
**
**
2
10
*%
1%
1%
1%
1%
1%
-%
1%
**
**
1%
*%
5%
10%
17%
27%
48%
100%
-%
23%
**
**
12%
73%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 205
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 118
Page 205
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY TABLE FOR PURCHASING BEHAVIOUR - FIXED BROADBAND
Base : Those with fixed broadband at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
~c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
282
179
81
260
594
1707
164
211
28
19
76
1660
Effective Weighted Sample
238
152
66
218
491
1409
131
156
23
17
62
1387
Total
207
131
57
188
448
1416
161
162
19
15
51
1427
13%
8%
**
12%
28%
90%
10%
10%
**
**
**
90%
FIXED BROADBAND STANDALONE
53
45
**
63
140
441
51
53
**
**
**
446
26%
35%
**
34%
31%
31%
32%
33%
**
**
**
31%
11%
9%
**
13%
28%
89%
10%
11%
**
**
**
90%
FIXED BROADBAND BUNDLE
153
86
**
125
308
975
110
109
**
**
**
981
74%
65%
**
66%
69%
69%
68%
67%
**
**
**
69%
14%
8%
**
12%
28%
90%
10%
10%
**
**
**
91%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 206
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 119
Page 206
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY TABLE FOR PURCHASING BEHAVIOUR - FIXED LINE
Base : Those with a landline phone at home
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
384
294
281
575
979
2127
188
386
60
60
158
1929
Effective Weighted Sample
322
248
230
478
809
1750
151
300
50
51
131
1601
Total
283
206
197
404
721
1706
183
263
37
41
100
1620
15%
11%
10%
21%
38%
90%
10%
14%
**
**
5%
86%
FIXED LINE STANDALONE
113
103
144
248
372
692
64
132
**
**
55
615
40%
50%
73%
61%
52%
41%
35%
50%
**
**
54%
38%
a
abd
ab
l
l
15%
14%
19%
33%
49%
91%
8%
17%
**
**
7%
81%
FIXED LINE BUNDLE
170
103
53
156
349
1014
119
131
**
**
46
1005
60%
50%
27%
39%
48%
59%
65%
50%
**
**
46%
62%
bcd
cd
c
hk
15%
9%
5%
14%
31%
90%
11%
12%
**
**
4%
89%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 207
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 120
Page 207
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY TABLE FOR PURCHASING BEHAVIOUR - MOBILE BROADBAND
Base : Those in a household with mobile broadband
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
~a
~b
~c
~d
e
~f
~g
~h
~i
~j
k
Unweighted total
15
8
8
57
178
18
23
2
1
7
173
Effective Weighted Sample
12
7
7
46
141
15
17
2
1
6
141
Total
11
6
6
43
165
20
19
1
1
5
168
**
**
**
**
89%
**
**
**
**
**
91%
MOBILE BROADBAND STANDALONE
**
**
**
**
123
**
**
**
**
**
126
**
**
**
**
75%
**
**
**
**
**
75%
**
**
**
**
88%
**
**
**
**
**
90%
MOBILE BROADBAND BUNDLE
**
**
**
**
42
**
**
**
**
**
42
**
**
**
**
25%
**
**
**
**
**
25%
**
**
**
**
95%
**
**
**
**
**
95%
Columns Tested: a,b,c - e,f - g,h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 208
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 121
Page 208
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
7 days a week
(7.0)
174
106
104
210
396
984
55
141
**
**
53
892
55%
49%
51%
50%
45%
49%
25%
44%
**
**
48%
47%
g
17%
10%
10%
20%
38%
95%
5%
14%
**
**
5%
86%
6 days a week
(6.0)
14
5
5
10
26
83
7
11
**
**
7
80
4%
2%
2%
2%
3%
4%
3%
3%
**
**
6%
4%
15%
6%
5%
11%
28%
92%
7%
12%
**
**
8%
88%
5 days a week
(5.0)
19
16
7
23
51
180
17
12
**
**
5
184
6%
7%
4%
6%
6%
9%
8%
4%
**
**
5%
10%
hk
10%
8%
4%
12%
26%
92%
9%
6%
**
**
3%
94%
3 or 4 days a week
(3.5)
20
17
10
28
64
152
19
16
**
**
6
153
6%
8%
5%
7%
7%
8%
9%
5%
**
**
5%
8%
h
12%
10%
6%
16%
37%
89%
11%
9%
**
**
3%
90%
1 or 2 days a week
(1.5)
23
19
8
27
80
149
21
25
**
**
6
150
7%
9%
4%
6%
9%
7%
10%
8%
**
**
5%
8%
c
13%
11%
5%
15%
46%
86%
12%
14%
**
**
3%
87%
Less often
(0.5)
8
9
14
23
50
88
20
25
**
**
8
86
3%
4%
7%
6%
6%
4%
9%
8%
**
**
7%
5%
a
a
f
l
7%
8%
13%
21%
46%
81%
19%
23%
**
**
7%
79%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 209
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 121
Page 209
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Never/ do not listen to the radio
(0.0)
55
45
54
99
220
378
82
93
**
**
26
369
18%
21%
27%
24%
25%
19%
37%
29%
**
**
24%
19%
a
a
f
l
12%
10%
12%
21%
48%
82%
18%
20%
**
**
6%
80%
Don't know
1
*
-
*
2
3
-
-
**
**
-
3
*%
*%
-%
*%
*%
*%
-%
-%
**
**
-%
*%
34%
12%
-%
12%
46%
100%
-%
-%
**
**
-%
100%
Mean number of days during an
average week
4.8
4.4
4.2
4.3
4.0
4.5
2.8
3.8
**
**
4.2
4.4
cd
g
h
Standard deviation
2.87
2.98
3.19
3.08
3.07
2.90
2.94
3.18
**
**
3.10
2.90
Standard error
.14
.17
.19
.13
.09
.06
.19
.15
**
**
.24
.06
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 210
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 122
Page 210
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2A (QP11A). SHOWCARD How often, if at all, do you access the radio via - Radio set with AM Stereo - either at home, in the car or on portable radio. (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
42
36
33
69
122
227
16
45
**
**
19
194
16%
21%
22%
22%
18%
14%
11%
19%
**
**
22%
13%
l
l
18%
15%
14%
29%
50%
94%
7%
18%
**
**
8%
80%
At least weekly
22
20
12
32
56
136
15
14
**
**
7
135
9%
12%
8%
10%
8%
8%
11%
6%
**
**
8%
9%
15%
13%
8%
21%
37%
90%
10%
9%
**
**
4%
90%
At least monthly
8
8
6
14
28
68
3
9
**
**
4
62
3%
5%
4%
4%
4%
4%
2%
4%
**
**
4%
4%
12%
11%
9%
20%
39%
96%
4%
13%
**
**
5%
87%
Have tried it once
20
9
11
20
43
85
12
14
**
**
7
85
8%
5%
7%
6%
6%
5%
9%
6%
**
**
8%
6%
20%
9%
11%
20%
44%
86%
12%
14%
**
**
7%
86%
EVER
93
73
62
135
249
516
46
82
**
**
36
477
36%
43%
42%
42%
37%
32%
33%
36%
**
**
42%
31%
l
17%
13%
11%
24%
44%
92%
8%
15%
**
**
6%
85%
Never
131
73
53
126
293
813
64
102
**
**
30
776
51%
42%
36%
39%
44%
50%
46%
44%
**
**
36%
50%
cd
k
15%
8%
6%
14%
34%
93%
7%
12%
**
**
3%
89%
Do not have access to device
34
26
33
60
125
308
29
46
**
**
18
293
13%
15%
23%
19%
19%
19%
21%
20%
**
**
22%
19%
a
10%
8%
10%
18%
37%
90%
9%
14%
**
**
5%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 211
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 123
Page 211
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2B (QP11B). SHOWCARD How often, if at all, do you access the radio via - Radio set with FM stereo - either at home, in the car or on portable radio. (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
99
70
72
142
248
536
24
89
**
**
35
464
38%
41%
49%
44%
37%
33%
17%
39%
**
**
42%
30%
a
g
l
l
18%
13%
13%
25%
44%
96%
4%
16%
**
**
6%
83%
At least weekly
34
35
17
52
109
246
26
33
**
**
11
237
13%
20%
11%
16%
16%
15%
18%
14%
**
**
13%
15%
ac
13%
13%
6%
19%
40%
91%
9%
12%
**
**
4%
88%
At least monthly
13
8
7
15
33
88
15
11
**
**
4
90
5%
4%
5%
5%
5%
5%
11%
5%
**
**
5%
6%
f
13%
8%
7%
15%
32%
87%
15%
11%
**
**
4%
88%
Have tried it once
7
5
4
9
22
53
3
9
**
**
4
48
3%
3%
3%
3%
3%
3%
2%
4%
**
**
4%
3%
13%
9%
7%
17%
39%
93%
5%
16%
**
**
6%
85%
EVER
153
118
100
218
411
923
67
142
**
**
54
839
59%
68%
68%
68%
62%
56%
48%
62%
**
**
64%
54%
a
a
l
l
16%
12%
10%
22%
42%
94%
7%
14%
**
**
5%
85%
Never
80
39
34
73
189
518
51
60
**
**
22
516
31%
23%
23%
23%
28%
32%
37%
26%
**
**
26%
33%
bd
h
14%
7%
6%
13%
33%
91%
9%
11%
**
**
4%
90%
Do not have access to device
25
16
14
30
66
196
21
28
**
**
9
190
10%
9%
9%
9%
10%
12%
15%
12%
**
**
10%
12%
11%
7%
6%
14%
30%
90%
10%
13%
**
**
4%
87%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 212
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 124
Page 212
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2C (QP11C). SHOWCARD How often, if at all, do you access the radio via - Mobile phone. (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
4
1
2
3
20
48
6
6
**
**
1
50
1%
1%
1%
1%
3%
3%
5%
2%
**
**
1%
3%
7%
2%
4%
6%
36%
86%
12%
10%
**
**
2%
90%
At least weekly
7
1
1
2
28
90
11
6
**
**
2
96
3%
*%
1%
1%
4%
5%
8%
3%
**
**
3%
6%
d
h
7%
1%
1%
2%
28%
89%
11%
6%
**
**
2%
95%
At least monthly
7
1
*
1
15
58
8
4
**
**
1
62
3%
*%
*%
*%
2%
4%
6%
2%
**
**
1%
4%
d
10%
1%
1%
1%
22%
87%
12%
7%
**
**
1%
93%
Have tried it once
4
5
1
6
22
103
9
1
**
**
-
115
2%
3%
1%
2%
3%
6%
7%
*%
**
**
-%
7%
hk
4%
4%
1%
5%
19%
89%
8%
1%
**
**
-%
99%
EVER
22
7
4
12
85
300
35
17
**
**
4
323
9%
4%
3%
4%
13%
18%
25%
7%
**
**
4%
21%
cd
hk
6%
2%
1%
3%
25%
88%
10%
5%
**
**
1%
95%
Never
191
118
85
203
424
1113
92
152
**
**
53
1052
74%
68%
57%
63%
64%
68%
66%
66%
**
**
63%
68%
cd
c
16%
10%
7%
17%
35%
93%
8%
13%
**
**
4%
88%
Do not have access to device
45
47
59
106
157
224
12
60
**
**
28
171
17%
27%
40%
33%
24%
14%
9%
26%
**
**
33%
11%
a
ab
a
l
l
19%
20%
25%
45%
66%
94%
5%
25%
**
**
12%
72%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 213
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 125
Page 213
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2D (QP11D). SHOWCARD How often, if at all, do you access the radio via - Digital radio through TV. (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
11
7
2
9
22
57
5
5
**
**
-
57
4%
4%
1%
3%
3%
3%
3%
2%
**
**
-%
4%
k
18%
11%
3%
14%
36%
92%
8%
9%
**
**
-%
92%
At least weekly
20
10
4
15
49
152
15
16
**
**
3
154
8%
6%
3%
5%
7%
9%
11%
7%
**
**
3%
10%
c
k
12%
6%
3%
9%
29%
90%
9%
9%
**
**
2%
91%
At least monthly
20
3
3
6
31
136
10
17
**
**
4
131
8%
2%
2%
2%
5%
8%
7%
7%
**
**
5%
8%
bcd
14%
2%
2%
4%
21%
93%
7%
11%
**
**
3%
90%
Have tried it once
24
9
4
13
47
130
17
11
**
**
4
135
9%
5%
3%
4%
7%
8%
12%
5%
**
**
4%
9%
cd
h
16%
6%
3%
9%
32%
89%
12%
8%
**
**
3%
92%
EVER
75
30
13
43
149
474
46
49
**
**
10
477
29%
17%
9%
13%
22%
29%
33%
21%
**
**
12%
31%
bcd
c
k
hk
14%
6%
3%
8%
28%
91%
9%
9%
**
**
2%
91%
Never
158
109
93
202
394
978
78
134
**
**
55
920
61%
63%
63%
63%
59%
60%
56%
58%
**
**
65%
60%
15%
10%
9%
19%
37%
93%
7%
13%
**
**
5%
87%
Do not have access to device
25
33
42
75
123
185
15
46
**
**
19
147
10%
19%
28%
23%
18%
11%
11%
20%
**
**
23%
10%
a
ab
a
l
l
13%
17%
21%
38%
62%
93%
8%
23%
**
**
10%
74%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 214
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 126
Page 214
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2E (QP11E). SHOWCARD How often, if at all, do you access the radio via - Digital radio through the internet. (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
5
3
*
3
9
43
4
3
**
**
-
46
2%
2%
*%
1%
1%
3%
3%
1%
**
**
-%
3%
10%
6%
1%
7%
19%
91%
8%
5%
**
**
-%
96%
At least weekly
6
3
*
4
20
88
9
5
**
**
3
92
2%
2%
*%
1%
3%
5%
6%
2%
**
**
3%
6%
h
7%
4%
*%
4%
21%
91%
9%
5%
**
**
3%
95%
At least monthly
9
3
2
6
13
93
11
8
**
**
2
98
3%
2%
2%
2%
2%
6%
8%
4%
**
**
2%
6%
9%
3%
2%
5%
13%
88%
11%
8%
**
**
2%
93%
Have tried it once
12
3
1
5
20
94
7
4
**
**
1
99
5%
2%
1%
1%
3%
6%
5%
2%
**
**
1%
6%
cd
hk
12%
3%
1%
5%
20%
92%
7%
3%
**
**
1%
97%
EVER
32
13
5
17
63
318
31
19
**
**
6
335
12%
7%
3%
5%
9%
19%
22%
8%
**
**
7%
22%
cd
hk
9%
4%
1%
5%
18%
90%
9%
6%
**
**
2%
95%
Never
171
107
82
189
403
1039
89
135
**
**
47
995
66%
62%
56%
59%
60%
64%
64%
59%
**
**
56%
64%
c
15%
10%
7%
17%
36%
92%
8%
12%
**
**
4%
88%
Do not have access to device
55
53
61
114
201
279
20
75
**
**
32
216
21%
31%
41%
36%
30%
17%
14%
33%
**
**
38%
14%
a
ab
a
l
l
18%
18%
21%
38%
67%
93%
7%
25%
**
**
11%
72%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 215
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 127
Page 215
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2F (QP11F). SHOWCARD How often, if at all, do you access the radio via - DAB radio set. (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
66
35
31
66
101
316
17
37
**
**
12
296
25%
20%
21%
21%
15%
19%
12%
16%
**
**
15%
19%
20%
11%
9%
20%
30%
95%
5%
11%
**
**
4%
89%
At least weekly
22
16
5
21
44
141
16
14
**
**
2
144
8%
9%
3%
7%
7%
9%
12%
6%
**
**
2%
9%
c
c
k
14%
10%
3%
13%
28%
90%
10%
9%
**
**
1%
91%
At least monthly
4
2
1
2
7
43
3
3
**
**
1
44
2%
1%
1%
1%
1%
3%
3%
1%
**
**
1%
3%
10%
4%
2%
5%
14%
92%
7%
6%
**
**
2%
94%
Have tried it once
4
3
1
4
7
34
4
4
**
**
1
36
1%
2%
1%
1%
1%
2%
3%
2%
**
**
1%
2%
10%
7%
3%
10%
17%
88%
9%
10%
**
**
3%
91%
EVER
96
56
37
93
159
534
40
58
**
**
16
520
37%
32%
25%
29%
24%
33%
29%
25%
**
**
19%
34%
cd
hk
17%
10%
6%
16%
28%
93%
7%
10%
**
**
3%
90%
Never
83
66
49
116
253
581
57
80
**
**
32
557
32%
38%
33%
36%
38%
35%
41%
35%
**
**
38%
36%
13%
10%
8%
18%
40%
91%
9%
13%
**
**
5%
88%
Do not have access to device
79
50
61
112
255
522
42
91
**
**
36
469
31%
29%
41%
35%
38%
32%
30%
40%
**
**
43%
30%
ab
l
l
14%
9%
11%
20%
45%
92%
7%
16%
**
**
6%
83%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 216
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 128
Page 216
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2G (QP11G) SHOWCARD How often, if at all, do you access the radio via - A car radio (FM). (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
92
37
18
55
137
601
45
43
**
**
13
606
36%
22%
12%
17%
21%
37%
33%
19%
**
**
15%
39%
bcd
c
hk
14%
6%
3%
9%
21%
93%
7%
7%
**
**
2%
94%
At least weekly
56
52
23
75
140
378
35
40
**
**
13
377
22%
30%
15%
23%
21%
23%
25%
17%
**
**
15%
24%
ac
c
hk
13%
13%
5%
18%
34%
91%
8%
10%
**
**
3%
91%
At least monthly
3
10
6
16
28
55
12
7
**
**
2
61
1%
6%
4%
5%
4%
3%
8%
3%
**
**
2%
4%
a
a
a
f
5%
14%
10%
24%
41%
80%
17%
10%
**
**
3%
90%
Have tried it once
6
2
3
5
14
26
1
4
**
**
1
23
2%
1%
2%
2%
2%
2%
1%
2%
**
**
1%
1%
23%
7%
12%
19%
52%
96%
5%
15%
**
**
3%
85%
EVER
157
101
51
151
320
1060
93
94
**
**
29
1068
61%
58%
34%
47%
48%
65%
67%
41%
**
**
34%
69%
cd
cd
c
hk
14%
9%
4%
13%
28%
92%
8%
8%
**
**
2%
92%
Never
57
44
49
94
174
322
21
63
**
**
27
276
22%
26%
33%
29%
26%
20%
15%
27%
**
**
32%
18%
a
a
l
l
17%
13%
15%
28%
51%
95%
6%
19%
**
**
8%
81%
Do not have access to device
44
27
48
76
172
255
25
73
**
**
29
201
17%
16%
32%
24%
26%
16%
18%
32%
**
**
34%
13%
abd
ab
l
l
16%
10%
17%
27%
62%
91%
9%
26%
**
**
10%
72%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 217
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 129
Page 217
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2H (QP11H) SHOWCARD How often, if at all, do you access the radio via - A car radio (AM). (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
29
18
9
27
51
192
16
16
**
**
6
193
11%
10%
6%
8%
8%
12%
12%
7%
**
**
7%
12%
h
14%
9%
4%
13%
25%
92%
8%
8%
**
**
3%
92%
At least weekly
24
13
5
18
40
138
19
9
**
**
3
148
9%
8%
3%
6%
6%
8%
14%
4%
**
**
3%
10%
c
f
hk
15%
9%
3%
12%
25%
88%
12%
6%
**
**
2%
95%
At least monthly
10
8
5
13
17
47
4
7
**
**
2
45
4%
5%
3%
4%
3%
3%
3%
3%
**
**
3%
3%
20%
16%
10%
26%
34%
90%
8%
13%
**
**
4%
87%
Have tried it once
8
6
5
12
25
50
7
6
**
**
2
53
3%
4%
4%
4%
4%
3%
5%
2%
**
**
2%
3%
14%
11%
9%
20%
42%
85%
13%
10%
**
**
3%
91%
EVER
71
46
25
70
133
427
47
37
**
**
13
439
27%
27%
17%
22%
20%
26%
34%
16%
**
**
15%
28%
c
c
hk
15%
10%
5%
15%
28%
90%
10%
8%
**
**
3%
92%
Never
122
78
60
138
301
775
55
101
**
**
36
729
47%
45%
40%
43%
45%
47%
40%
44%
**
**
43%
47%
15%
9%
7%
17%
36%
94%
7%
12%
**
**
4%
88%
Do not have access to device
65
49
64
112
232
435
37
92
**
**
36
377
25%
28%
43%
35%
35%
27%
26%
40%
**
**
42%
24%
ab
a
l
l
14%
10%
13%
24%
49%
92%
8%
19%
**
**
8%
79%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 218
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 130
Page 218
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2I (QP11I) SHOWCARD How often, if at all, do you access the radio via - A car radio (DAB). (SINGLE CODE)
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
Every day
22
9
4
13
27
133
9
13
**
**
5
131
8%
5%
3%
4%
4%
8%
7%
5%
**
**
5%
8%
cd
15%
6%
3%
9%
19%
93%
6%
9%
**
**
3%
91%
At least weekly
14
7
3
10
19
56
5
5
**
**
1
57
5%
4%
2%
3%
3%
3%
4%
2%
**
**
1%
4%
23%
11%
5%
16%
31%
90%
9%
8%
**
**
2%
92%
At least monthly
3
1
1
2
6
12
2
3
**
**
1
12
1%
*%
1%
1%
1%
1%
1%
1%
**
**
1%
1%
22%
5%
7%
12%
40%
87%
12%
20%
**
**
5%
85%
Have tried it once
1
-
-
-
1
8
3
-
**
**
-
12
*%
-%
-%
-%
*%
1%
2%
-%
**
**
-%
1%
9%
-%
-%
-%
9%
67%
22%
-%
**
**
-%
100%
EVER
40
16
8
25
53
210
19
20
**
**
6
212
15%
10%
6%
8%
8%
13%
14%
9%
**
**
8%
14%
cd
h
17%
7%
4%
11%
23%
91%
8%
9%
**
**
3%
92%
Never
110
76
60
136
280
686
62
93
**
**
33
652
43%
44%
41%
42%
42%
42%
44%
41%
**
**
40%
42%
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
88%
Do not have access to device
108
80
80
160
333
741
58
116
**
**
45
681
42%
46%
54%
50%
50%
45%
42%
51%
**
**
53%
44%
a
a
13%
10%
10%
20%
41%
92%
7%
14%
**
**
6%
85%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 219
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 131
Page 219
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY - EVER USE DIGITAL RADIO
Base : Those who listen to radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
345
249
214
463
902
1997
139
337
50
41
134
1800
Effective Weighted Sample
289
208
174
382
743
1639
115
260
41
36
113
1496
Total
258
172
148
321
666
1636
139
230
32
31
85
1545
15%
10%
8%
18%
38%
92%
8%
13%
**
**
5%
87%
YES, EVER USED
154
77
51
128
294
923
75
101
**
**
30
907
60%
44%
34%
40%
44%
56%
54%
44%
**
**
35%
59%
bcd
c
hk
15%
8%
5%
13%
29%
92%
8%
10%
**
**
3%
90%
YES, USE AT LEAST MONTHLY
142
72
48
120
264
841
68
91
**
**
26
825
55%
42%
33%
37%
40%
51%
49%
40%
**
**
30%
53%
bcd
hk
16%
8%
5%
13%
29%
92%
7%
10%
**
**
3%
90%
YES, USE AT LEAST WEEKLY
127
67
44
111
231
724
56
77
**
**
20
707
49%
39%
30%
35%
35%
44%
40%
33%
**
**
24%
46%
bcd
hk
16%
9%
6%
14%
30%
93%
7%
10%
**
**
3%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 220
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 132
Page 220
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY - EVER USE DIGITAL RADIO
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
YES, EVER USED
154
77
51
128
294
923
75
101
**
**
30
907
49%
35%
25%
30%
33%
46%
34%
31%
**
**
27%
47%
bcd
c
g
hk
15%
8%
5%
13%
29%
92%
8%
10%
**
**
3%
90%
YES, USE AT LEAST MONTHLY
142
72
48
120
264
841
68
91
**
**
26
825
45%
33%
24%
29%
30%
42%
31%
28%
**
**
23%
43%
bcd
c
g
hk
16%
8%
5%
13%
29%
92%
7%
10%
**
**
3%
90%
YES, USE AT LEAST WEEKLY
127
67
44
111
231
724
56
77
**
**
20
707
40%
31%
22%
26%
26%
36%
25%
24%
**
**
18%
37%
bcd
c
g
hk
16%
9%
6%
14%
30%
93%
7%
10%
**
**
3%
90%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 221
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 133
Page 221
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY - EVER LISTEN TO RADIO
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
YES, EVER USED
257
172
147
319
662
1629
139
229
**
**
84
1538
82%
79%
73%
76%
75%
81%
63%
71%
**
**
76%
80%
cd
g
h
15%
10%
8%
18%
37%
92%
8%
13%
**
**
5%
87%
YES, USE AT LEAST MONTHLY
257
172
145
317
658
1619
139
225
**
**
84
1532
82%
79%
72%
76%
74%
80%
63%
70%
**
**
76%
80%
cd
g
h
15%
10%
8%
18%
37%
92%
8%
13%
**
**
5%
87%
YES, USE AT LEAST WEEKLY
252
165
134
299
618
1565
124
209
**
**
77
1478
80%
76%
66%
71%
70%
78%
56%
65%
**
**
69%
77%
cd
c
g
hk
15%
10%
8%
18%
37%
93%
7%
12%
**
**
5%
87%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 222
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 134
Page 222
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP3 (QP2). Before today, had you heard of digital radios, sometimes called D-A-B radios? READ OUT EXPLANATION IF NECESSARY (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Yes
262
160
124
285
630
1662
147
217
**
**
73
1604
83%
74%
62%
68%
71%
82%
67%
67%
**
**
66%
84%
bcd
c
g
hk
14%
9%
7%
16%
35%
91%
8%
12%
**
**
4%
88%
No
42
51
66
117
222
303
57
92
**
**
33
262
13%
23%
33%
28%
25%
15%
26%
28%
**
**
30%
14%
a
ab
a
f
l
l
12%
14%
19%
33%
63%
85%
16%
26%
**
**
9%
74%
Unsure
11
6
12
18
36
53
17
14
**
**
5
51
3%
3%
6%
4%
4%
3%
8%
4%
**
**
5%
3%
f
16%
10%
17%
27%
55%
79%
26%
21%
**
**
8%
78%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 223
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 135
Page 223
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP4 (QP9). How many DAB sets do you have in your household?
Base : Those who listen to radio and are aware of digital radio
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
~k
l
Unweighted total
296
190
144
334
666
1666
107
234
30
27
91
1540
Effective Weighted Sample
253
162
119
280
559
1385
91
181
25
24
77
1293
Total
229
136
100
237
503
1402
102
169
21
20
61
1343
15%
9%
7%
16%
33%
93%
7%
11%
**
**
**
89%
1
(1.0)
77
48
32
80
139
438
35
50
**
**
**
427
33%
36%
32%
34%
28%
31%
34%
29%
**
**
**
32%
16%
10%
7%
17%
29%
92%
7%
10%
**
**
**
90%
2
(2.0)
20
13
4
17
34
116
6
11
**
**
**
112
9%
10%
3%
7%
7%
8%
6%
7%
**
**
**
8%
c
16%
11%
3%
14%
28%
95%
5%
9%
**
**
**
91%
3 or more
(3.0)
5
3
5
7
12
34
2
6
**
**
**
29
2%
2%
5%
3%
2%
2%
2%
4%
**
**
**
2%
14%
8%
13%
21%
35%
96%
5%
18%
**
**
**
82%
ANY DAB SETS
101
65
40
105
185
588
43
67
**
**
**
567
44%
47%
40%
44%
37%
42%
42%
40%
**
**
**
42%
16%
10%
6%
17%
29%
93%
7%
11%
**
**
**
90%
None
(0.0)
123
66
60
127
307
788
60
100
**
**
**
753
54%
49%
60%
54%
61%
56%
58%
59%
**
**
**
56%
14%
8%
7%
15%
36%
92%
7%
12%
**
**
**
88%
Don't know
5
5
-
5
11
25
-
2
**
**
**
22
2%
4%
-%
2%
2%
2%
-%
1%
**
**
**
2%
c
19%
21%
-%
21%
44%
100%
-%
10%
**
**
**
90%
Mean number of DAB sets
.6
.6
.5
.6
.5
.6
.5
.5
**
**
**
.6
Standard deviation
.74
.75
.77
.76
.73
.75
.69
.78
**
**
**
.74
Standard error
.04
.06
.06
.04
.03
.02
.07
.05
**
**
**
.02
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 224
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 136
Page 224
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP4 (QP9). How many DAB sets do you have in your household?
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
1
(1.0)
77
48
32
80
139
438
35
50
**
**
15
427
24%
22%
16%
19%
16%
22%
16%
15%
**
**
14%
22%
c
hk
16%
10%
7%
17%
29%
92%
7%
10%
**
**
3%
90%
2
(2.0)
20
13
4
17
34
116
6
11
**
**
5
112
6%
6%
2%
4%
4%
6%
3%
3%
**
**
4%
6%
c
c
16%
11%
3%
14%
28%
95%
5%
9%
**
**
4%
91%
3 or more
(3.0)
5
3
5
7
12
34
2
6
**
**
2
29
2%
1%
2%
2%
1%
2%
1%
2%
**
**
1%
2%
14%
8%
13%
21%
35%
96%
5%
18%
**
**
5%
82%
ANY DAB SETS
101
65
40
105
185
588
43
67
**
**
21
567
32%
30%
20%
25%
21%
29%
19%
21%
**
**
19%
30%
cd
c
g
hk
16%
10%
6%
17%
29%
93%
7%
11%
**
**
3%
90%
None
(0.0)
123
66
60
127
307
788
60
100
**
**
38
753
39%
30%
30%
30%
35%
39%
27%
31%
**
**
35%
39%
bcd
g
h
14%
8%
7%
15%
36%
92%
7%
12%
**
**
5%
88%
Don't know
5
5
-
5
11
25
-
2
**
**
1
22
2%
2%
-%
1%
1%
1%
-%
1%
**
**
1%
1%
c
19%
21%
-%
21%
44%
100%
-%
10%
**
**
5%
90%
NOT AWARE OF DIGITAL
RADIO
(0.0)
29
36
48
84
163
235
37
61
**
**
24
202
9%
17%
24%
20%
18%
12%
17%
19%
**
**
21%
11%
a
a
a
f
l
l
11%
14%
18%
32%
61%
88%
14%
23%
**
**
9%
76%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 225
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 136
Page 225
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP4 (QP9). How many DAB sets do you have in your household?
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
DO NOT LISTEN TO RADIO
(0.0)
56
46
54
99
222
381
82
93
**
**
26
372
18%
21%
27%
24%
25%
19%
37%
29%
**
**
24%
19%
a
a
f
l
12%
10%
12%
21%
48%
82%
18%
20%
**
**
6%
80%
Mean number of DAB sets
.4
.4
.3
.3
.3
.4
.2
.3
**
**
.3
.4
cd
c
g
hk
Standard deviation
.68
.67
.60
.64
.60
.68
.53
.62
**
**
.61
.67
Standard error
.03
.04
.04
.03
.02
.01
.04
.03
**
**
.05
.01
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 226
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 137
Page 226
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ1. SHOWCARD Could you please take a look at the options shown on this card and let me know which applies to you? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Married/ civil partnership
201
145
94
240
406
1039
119
145
**
**
47
1010
64%
67%
47%
57%
46%
52%
54%
45%
**
**
42%
53%
cd
cd
c
hk
17%
13%
8%
21%
35%
90%
10%
13%
**
**
4%
88%
Co-habiting
6
3
2
5
39
171
8
16
**
**
4
169
2%
1%
1%
1%
4%
8%
4%
5%
**
**
3%
9%
g
hk
3%
2%
1%
3%
21%
94%
4%
9%
**
**
2%
93%
Single
30
13
9
22
216
486
73
61
**
**
10
509
10%
6%
5%
5%
24%
24%
33%
19%
**
**
9%
27%
cd
f
k
hk
5%
2%
2%
4%
38%
86%
13%
11%
**
**
2%
90%
Widowed, divorced or separated
77
57
97
154
228
321
19
99
**
**
50
228
24%
26%
48%
37%
26%
16%
9%
31%
**
**
45%
12%
abd
ab
g
l
hl
23%
17%
29%
45%
67%
95%
6%
29%
**
**
15%
67%
Refused
*
-
-
-
-
*
3
-
**
**
-
2
*%
-%
-%
-%
-%
*%
1%
-%
**
**
-%
*%
f
14%
-%
-%
-%
-%
15%
146%
-%
**
**
-%
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 227
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 138
Page 227
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
WHITE
British
223
158
137
295
600
1491
-
211
**
**
72
1280
71%
72%
68%
70%
68%
74%
-%
65%
**
**
65%
67%
g
15%
11%
9%
20%
40%
100%
-%
14%
**
**
5%
86%
English
27
33
27
60
101
221
-
41
**
**
15
182
9%
15%
13%
14%
11%
11%
-%
13%
**
**
13%
9%
a
a
g
12%
15%
12%
27%
46%
100%
-%
18%
**
**
7%
82%
Scottish
28
15
14
29
65
158
-
25
**
**
11
130
9%
7%
7%
7%
7%
8%
-%
8%
**
**
10%
7%
g
18%
9%
9%
19%
41%
100%
-%
16%
**
**
7%
82%
Welsh
15
5
12
17
36
59
-
19
**
**
5
41
5%
2%
6%
4%
4%
3%
-%
6%
**
**
4%
2%
g
l
25%
9%
20%
28%
60%
100%
-%
32%
**
**
8%
70%
Irish
2
3
2
5
10
28
-
5
**
**
1
23
1%
1%
1%
1%
1%
1%
-%
1%
**
**
1%
1%
7%
10%
9%
18%
37%
100%
-%
17%
**
**
5%
82%
Any other white background
4
-
2
2
11
59
-
5
**
**
1
55
1%
-%
1%
*%
1%
3%
-%
2%
**
**
1%
3%
g
7%
-%
3%
3%
18%
100%
-%
8%
**
**
1%
92%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 228
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 138
Page 228
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
MIXED
White and Black Caribbean
-
-
-
-
3
-
8
-
**
**
-
14
-%
-%
-%
-%
*%
-%
4%
-%
**
**
-%
1%
f
-%
-%
-%
-%
23%
-%
60%
-%
**
**
-%
100%
White and Black African
1
-
1
1
4
-
9
1
**
**
-
14
*%
-%
1%
*%
*%
-%
4%
*%
**
**
-%
1%
f
4%
-%
8%
8%
27%
-%
63%
5%
**
**
-%
96%
White and Asian
-
-
-
-
1
-
2
-
**
**
-
4
-%
-%
-%
-%
*%
-%
1%
-%
**
**
-%
*%
f
-%
-%
-%
-%
13%
-%
60%
-%
**
**
-%
100%
Any other mixed background
-
-
1
1
2
-
2
1
**
**
*
3
-%
-%
*%
*%
*%
-%
1%
*%
**
**
*%
*%
f
-%
-%
17%
17%
63%
-%
68%
20%
**
**
9%
81%
ASIAN AND BRITISH ASIAN
Indian
4
2
2
4
11
-
53
8
**
**
3
47
1%
1%
1%
1%
1%
-%
24%
3%
**
**
3%
2%
f
7%
4%
4%
8%
20%
-%
97%
15%
**
**
6%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 229
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 138
Page 229
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Pakistani
3
-
1
1
16
-
43
1
**
**
-
41
1%
-%
*%
*%
2%
-%
19%
*%
**
**
-%
2%
f
h
7%
-%
2%
2%
38%
-%
102%
2%
**
**
-%
99%
Bangladeshi
-
1
-
1
3
-
9
-
**
**
-
8
-%
*%
-%
*%
*%
-%
4%
-%
**
**
-%
*%
f
-%
8%
-%
8%
32%
-%
108%
-%
**
**
-%
100%
Any other Asian background
-
-
2
2
3
-
12
3
**
**
1
8
-%
-%
1%
*%
*%
-%
5%
1%
**
**
1%
*%
f
-%
-%
16%
16%
30%
-%
103%
29%
**
**
11%
70%
BLACK AND BLACK BRITISH
Caribbean
4
1
-
1
6
-
25
2
**
**
2
23
1%
*%
-%
*%
1%
-%
11%
1%
**
**
1%
1%
f
15%
4%
-%
4%
23%
-%
102%
7%
**
**
7%
93%
African
3
1
-
1
11
-
29
1
**
**
1
29
1%
*%
-%
*%
1%
-%
13%
*%
**
**
1%
2%
f
h
9%
3%
-%
3%
36%
-%
98%
2%
**
**
2%
98%
Any other black background
1
-
-
-
3
-
3
-
**
**
-
3
*%
-%
-%
-%
*%
-%
1%
-%
**
**
-%
*%
f
31%
-%
-%
-%
100%
-%
105%
-%
**
**
-%
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 230
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 138
Page 230
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
CHINESE OR OTHER ETHNIC GROUP
Chinese
-
-
-
-
1
-
19
1
**
**
-
9
-%
-%
-%
-%
*%
-%
8%
*%
**
**
-%
*%
f
-%
-%
-%
-%
9%
-%
195%
9%
**
**
-%
91%
Any other background
-
-
1
1
2
-
8
-
**
**
-
4
-%
-%
*%
*%
*%
-%
3%
-%
**
**
-%
*%
f
-%
-%
25%
25%
48%
-%
211%
-%
**
**
-%
100%
Refused
-
-
-
-
1
-
-
-
**
**
-
2
-%
-%
-%
-%
*%
-%
-%
-%
**
**
-%
*%
-%
-%
-%
-%
50%
-%
-%
-%
**
**
-%
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 231
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 139
Page 231
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Cannot walk far or manage stairs or can only
do so with difficulty
27
28
39
68
97
109
7
105
**
**
105
-
9%
13%
20%
16%
11%
5%
3%
33%
**
**
95%
-%
ab
a
l
hl
23%
24%
34%
58%
84%
94%
6%
91%
**
**
91%
-%
Breathlessness or chest pains
19
21
21
42
70
89
3
93
**
**
27
-
6%
10%
11%
10%
8%
4%
2%
29%
**
**
24%
-%
a
a
l
l
21%
23%
23%
46%
77%
97%
4%
101%
**
**
29%
-%
Poor hearing, partial hearing or deafness
8
10
26
36
46
51
1
49
**
**
10
-
2%
4%
13%
9%
5%
3%
*%
15%
**
**
9%
-%
ab
ab
l
l
15%
19%
51%
70%
89%
99%
2%
96%
**
**
20%
-%
Poor vision, partial sight or blindness
8
8
19
27
38
40
4
41
**
**
12
-
2%
4%
9%
6%
4%
2%
2%
13%
**
**
11%
-%
ab
a
l
l
18%
19%
43%
62%
86%
93%
8%
93%
**
**
27%
-%
Mental health problems or difficulties
7
1
1
2
21
28
-
29
**
**
3
-
2%
1%
1%
1%
2%
1%
-%
9%
**
**
3%
-%
d
kl
l
26%
4%
5%
9%
75%
100%
-%
104%
**
**
10%
-%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 232
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 139
Page 232
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Limited ability to reach
8
1
8
9
19
20
2
21
**
**
21
-
2%
1%
4%
2%
2%
1%
1%
6%
**
**
19%
-%
b
l
hl
35%
7%
35%
42%
86%
91%
8%
95%
**
**
95%
-%
Other illnesses or health problems which limit
your daily activities or the work that you can
do
25
15
17
33
71
91
11
104
**
**
21
-
8%
7%
9%
8%
8%
5%
5%
32%
**
**
19%
-%
kl
l
25%
15%
17%
32%
70%
90%
11%
103%
**
**
20%
-%
None
247
154
111
265
638
1711
204
-
**
**
-
1918
78%
71%
55%
63%
72%
85%
92%
-%
**
**
-%
100%
bcd
cd
c
f
hk
13%
8%
6%
14%
33%
89%
11%
-%
**
**
-%
100%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 233
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 140
Page 233
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)
Base : Those with poor vision, partial sight or blindness
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
Unweighted total
12
14
25
39
52
60
4
64
64
19
18
Effective Weighted Sample
11
12
21
32
44
52
3
53
53
16
15
Total
8
8
19
27
38
40
4
41
41
13
12
**
**
**
**
**
**
**
**
**
**
**
Have difficulty seeing ordinary newspaper
print
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to read a newspaper
headline
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a friend
if he or she is at arm's length
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a friend
across a room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot tell by the light where the windows
are
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b,c,d - f,g - h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 234
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 140
Page 234
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)
Base : Those with poor vision, partial sight or blindness
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
Unweighted total
12
14
25
39
52
60
4
64
64
19
18
Effective Weighted Sample
11
12
21
32
44
52
3
53
53
16
15
Total
8
8
19
27
38
40
4
41
41
13
12
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to read a large print
book
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a friend
if close to his or her face
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see the shapes of furniture in the
room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a friend
across a road
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Other
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b,c,d - f,g - h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 235
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 141
Page 235
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE)
Base : Those with poor hearing, partial hearing or deafness
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
Unweighted total
11
14
36
50
63
67
1
68
19
68
16
Effective Weighted Sample
10
12
32
44
56
60
1
58
16
58
14
Total
8
10
26
36
46
51
1
49
13
49
10
**
**
**
**
**
**
**
**
**
**
**
Cannot hear sounds at all
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot follow a TV programme with the
volume turned up
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Have difficulty hearing someone talking in a
loud voice in a quiet room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot hear a doorbell, alarm clock or
telephone bell
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot follow a TV programme at a volume
others find acceptable
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b,c,d - f,g - h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 236
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 141
Page 236
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE)
Base : Those with poor hearing, partial hearing or deafness
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
Unweighted total
11
14
36
50
63
67
1
68
19
68
16
Effective Weighted Sample
10
12
32
44
56
60
1
58
16
58
14
Total
8
10
26
36
46
51
1
49
13
49
10
**
**
**
**
**
**
**
**
**
**
**
Difficulty hearing someone talking in a normal
voice in a quiet room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Difficulty following a conversation against
background noise
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Other
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b,c,d - f,g - h,i,j,k

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 237
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 142
Page 237
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ8 (QZ9A). Could you please tell me if your total household income from all sources before tax and other deductions is above or below £11,500 per year?
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Under £11,500
52
52
63
115
290
330
32
105
**
**
36
254
16%
24%
31%
27%
33%
16%
14%
33%
**
**
32%
13%
a
a
a
l
l
14%
14%
17%
32%
80%
91%
9%
29%
**
**
10%
70%
Above £11,500
156
77
56
133
290
1044
124
111
**
**
37
1059
49%
35%
28%
32%
33%
52%
56%
35%
**
**
33%
55%
bcd
hk
13%
7%
5%
11%
25%
90%
11%
10%
**
**
3%
91%
Don't know
15
13
18
32
90
158
21
36
**
**
9
148
5%
6%
9%
8%
10%
8%
9%
11%
**
**
8%
8%
a
l
8%
7%
10%
17%
49%
87%
11%
20%
**
**
5%
81%
Refused
93
77
65
141
219
485
45
70
**
**
29
457
29%
35%
32%
34%
25%
24%
20%
22%
**
**
26%
24%
17%
14%
12%
27%
41%
92%
8%
13%
**
**
5%
86%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 238
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 143
Page 238
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ9 (QZ9). SHOWCARD Group in which you would place your total household income from all sources, before tax and other deductions? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Unweighted total
427
314
290
604
1209
2498
230
462
64
68
173
2268
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
Total
315
218
202
420
888
2018
221
322
41
49
111
1918
14%
10%
9%
19%
40%
90%
10%
14%
**
**
5%
86%
Under £11,500
52
52
63
115
290
330
32
105
**
**
36
254
16%
24%
31%
27%
33%
16%
14%
33%
**
**
32%
13%
a
a
a
l
l
14%
14%
17%
32%
80%
91%
9%
29%
**
**
10%
70%
£11,500 - £17,499
39
23
23
47
107
198
27
35
**
**
12
187
12%
11%
12%
11%
12%
10%
12%
11%
**
**
11%
10%
17%
11%
11%
21%
48%
89%
12%
16%
**
**
5%
84%
£17,500 - £29,999
28
12
6
18
53
216
13
20
**
**
6
211
9%
6%
3%
4%
6%
11%
6%
6%
**
**
6%
11%
cd
g
hk
12%
5%
3%
8%
23%
95%
6%
9%
**
**
3%
92%
£30,000 - £49,999
31
10
1
11
31
245
25
20
**
**
3
252
10%
5%
1%
3%
4%
12%
11%
6%
**
**
3%
13%
bcd
c
hk
12%
4%
*%
4%
12%
91%
9%
7%
**
**
1%
94%
£50,000+
7
5
-
5
10
129
12
6
**
**
2
135
2%
2%
-%
1%
1%
6%
6%
2%
**
**
2%
7%
c
c
hk
5%
3%
-%
3%
7%
92%
9%
4%
**
**
1%
96%
REFUSED BUT ABOVE £11.5K
54
31
28
59
102
302
50
37
**
**
16
316
17%
14%
14%
14%
11%
15%
23%
12%
**
**
15%
16%
f
h
15%
9%
8%
17%
29%
85%
14%
11%
**
**
5%
89%
DK/ Refused
104
85
81
165
295
599
63
100
**
**
36
563
33%
39%
40%
39%
33%
30%
28%
31%
**
**
32%
29%
16%
13%
12%
25%
44%
90%
9%
15%
**
**
5%
85%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
Page 239
OFCOM DIGITAL PARTICIPATION CONSORTIUM TECH TRACKER WAVE 3 2012 - SUBSET 65+, DE, EMG, DISABILITY ONLY - 6th October to 15th December 2012.
Table 143
Page 239
Any break column with a base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ9 (QZ9). SHOWCARD Group in which you would place your total household income from all sources, before tax and other deductions? (SINGLE CODE)
Base : All respondents
AGE
AGE/SEG
MEG
DISABILITY
55-64
65-74
75+
65+
65+
OR DE
NO
YES
ANY
VISION
HEAR-
ING
MOBI-
LITY
NO
Significance Level: 95%
a
b
c
d
e
f
g
h
~i
~j
k
l
Effective Weighted Sample
358
265
237
502
997
2052
186
358
53
58
143
1882
HOUSEHOLD INCOME
UNDER
£11.5K
52
52
63
115
290
330
32
105
**
**
36
254
16%
24%
31%
27%
33%
16%
14%
33%
**
**
32%
13%
a
a
a
l
l
14%
14%
17%
32%
80%
91%
9%
29%
**
**
10%
70%
£11.5K-
£17.5K
39
23
23
47
107
198
27
35
**
**
12
187
12%
11%
12%
11%
12%
10%
12%
11%
**
**
11%
10%
17%
11%
11%
21%
48%
89%
12%
16%
**
**
5%
84%
£17.5K-
£29.9K
28
12
6
18
53
216
13
20
**
**
6
211
9%
6%
3%
4%
6%
11%
6%
6%
**
**
6%
11%
cd
g
hk
12%
5%
3%
8%
23%
95%
6%
9%
**
**
3%
92%
£30K+
38
15
1
16
41
373
37
26
**
**
5
387
12%
7%
1%
4%
5%
18%
17%
8%
**
**
4%
20%
bcd
c
c
hk
9%
4%
*%
4%
10%
91%
9%
6%
**
**
1%
95%
Columns Tested: a,b,c,d - f,g - h,i,j,k,l