Procurement at MOJ
Source: gov.uk (2025-10-27)

Information about procurement at the Ministry of Justice and how we're improving procurement opportunities for small and medium-sized enterprises.

Introduction

At the Ministry of Justice we buy a wide range of goods and services to meet our customer’s needs. Most of our procurements involve a competitive tendering process and follow UK public procurement regulations and policies. Procurements are subject to different regulations and policies depending on their value.

We publish details of procurement opportunities and contract awards in the following places, where applicable:
- Contracts Finder (https://www.gov.uk/contracts-finder): : Opportunities and awards over £10,000 are published on Contracts Finder. The opportunities include ‘live’ opportunities, ‘future’ opportunities that are likely to go live in the next five years, and ‘early engagement’ opportunities which we use to aid the development of ideas that may become opportunities in the future.
- Find a Tender Service (FTS) (https://www.find-tender.service.gov.uk/Search): Opportunities and awards that exceed thresholds set in accordance with the Public Contract Regulations 2015 are also published on FTS.
- The Official Journal of the European Union (OJEU) (https://simap.ted.europa.eu/en): Awards for contracts exceeding the same thresholds for which contract notices were published before the end of the EU Exit Transition Period are published in OJEU as well as FTS.
Read Commercial and Contract Management in the Ministry of Justice (https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/770455/commercial-and-contract-management-in-the-ministry-of-justice.docx) for information about how we are structured and what sort of contracts we manage.

MOJ Commercial Pipeline

MOJ’s commercial pipeline provides a forward look of our potential commercial activity over the next 36 months. We have included all our major projects and anticipated procurements valued at £2 million and over. The information presented is for reference only and reflects MOJ’s anticipated procurement pipeline MOJ makes no commitment that:
- the requirements identified in the table will be procured
- the annual value of any contract will be as stated
- the timing of any future procurement exercises will be as stated
The sourcing route for any subsequent procurement has not been determined, for example it would be via frameworks managed by Crown Commercial Services (CCS) or open competitions.

MOJ cannot guarantee that these opportunities will be available to all suppliers.

We will refresh our published commercial pipeline (https://www.gov.uk/government/publications/ministry-of-justice-commercial-pipeline) every 6 months and will continue to publish details of all our opportunities, including those valued at less than £10 million, on Contracts Finder.

How to tender for a public-sector contract

The guide Sell goods or services to the public sector (https://www.gov.uk/tendering-for-public-sector-contracts), gives detailed information about the procurement and tendering process, how to use contracts finder and how to search for a contract.

eProcurement

eProcurement provides an efficient, simple and auditable way of managing sourcing and contract management. To take part in an eProcurement event you must submit an expression of interest in response to a tender that the MOJ has advertised.

This can be done through the eSourcing portal (https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html?_ncp=1447666295648.181749-1).

Once you have registered and have an account set up you may wish to familiarise yourself with the eSourcing portal (Jaggaer). This supplier guidance (https://assets.publishing.service.gov.uk/media/676301bc3229e84d9bbde83b/esourcing-portal-supplier-guidance.pdf) (PDF, 641 KB, 18 pages) document explains how to navigate the portal, how to create additional users and how to respond to tenders and how to reset your username/password.

Once an expression of interest is submitted, if your organisation is not already registered, we will send you an invitation to register. After registering, you will be invited to a sourcing event.

For further information contact the eSourcing team at xxx@xxx.xx (mailto:xxx@xxx.xx) or telephone xx-xxxx-xxxx.

The new Procurement Act

The Procurement Act, passed in 2023, has transformed public procurement by making it simpler, more transparent, and more conducive to innovation. The Act came into force on 24 February 2025..

During this transition phase, the rules under the Public Contract Regulations 2015 will continue to apply to contracts that commenced prior to 24 February 2025. While the rules under the Procurement Act 2023 will only apply to competitions commenced on or after 24 February 2025.

It is important that current and prospective suppliers to the public sector know about the changes the act will bring. Cabinet Office has a dedicated supplier page for the Procurement Act 2023 (https://www.gov.uk/government/collections/information-and-guidance-for-suppliers) which contains guidance and learning, as part of a wider package of resources (https://www.gov.uk/government/collections/transforming-public-procurement).

Prompt payment to suppliers

We recognise the importance of prompt payment and by following our purchasing and payment process you can help us achieve this for you.

Purchase Orders

In many circumstances we have ordering processes in place that we have agreed with our contracted suppliers. Where these aren’t in place, we require orders to be supported by a purchase order before you provide any goods or services to the Ministry of Justice. Purchase order numbers need to be quoted on your invoice and this will avoid any delays to you receiving payment.

Ministry of Justice purchase order terms and conditions

Ministry of Justice General purchase order terms and conditions:
- General purchase order terms and conditions: goods (https://assets.publishing.service.gov.uk/media/602bc40b8fa8f50387e6eafe/po-general-terms.pdf) (PDF, 184 KB, 13 pages)
- General purchase order terms and conditions: services (https://assets.publishing.service.gov.uk/media/68a5913a9e5b4030caefb9af/CCM_0611.6_PO_General_Terms_and_Conditions_-_Services.pdf) (PDF, 283 KB, 14 pages)
Government Facilities Service Limited (GFSL) purchase order terms and conditions

Government Facility Services Limited (GFSL) purchase order terms and conditions:

GFSL general purchase order terms and conditions: goods (https://assets.publishing.service.gov.uk/media/5b640cb2e5274a5f588eb25a/general-purchase-order-terms-conditions-goods.pdf) (PDF, 260 KB, 14 pages) GFSL general purchase order terms and conditions: services (https://assets.publishing.service.gov.uk/media/5b640ccfe5274a5f6ab86073/general-purchase-order-terms-conditions-services.pdf) (PDF, 267 KB, 15 pages)

Contact us

For further information or guidance, contact us by email at: xxx@xxx.xx (mailto:xxx@xxx.xx).

Invoicing the Ministry of Justice

The following information needs to be provided on your invoice:
- a unique identification number (invoice number)
- a valid purchase order (PO) number quoted on the invoice
- your company name, address and contact information
- the name and address of the department/agency you’re invoicing
- a clear description of what you’re charging for
- the date the goods or service were provided (supply date)
- the date of the invoice
- the amount(s) being charged
- VAT amount if applicable
- the total amount owed.
- invoices relating to a PO only contain items covered by PO lines (except for postage / courier charges up to £30 which do not need a PO line).
We encourage all our suppliers to email their invoices to us as we work with you to reduce our carbon footprint. This will also contribute to quicker processing times for you.

When emailing your invoice, please note:
- Attach your invoice as a .pdf file format, with one invoice per pdf
- Don’t compressed or password protect your invoice
- email size must not exceed 4mb - multiple pdfs can be attached to one email
- All supporting information should be contained within the pdf as the email itself is disregarded (invoices are processed using scanning software).
For your information, the day we receive your invoice by email or at our address if you send by post, is the date of receipt.

Send your invoice to the following email address and/or postal addresses:

HMCTS

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – HM Courts and Tribunal ServicePO Box 745NewportGwentNP10 8FZ

HMPPS

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – National Offender Management ServicePO Box 741NewportGwentNP10 8FZ

MoJ Corporate

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

Ministry of JusticePO Box 743NewportGwentNP10 8FZ

Youth Justice Board

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – Youth Justice BoardPO Box 771NewportGwentNP10 8FZ

Wales Office

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – Wales OfficePO Box 768NewportGwentNP10 8FZ

Legal Aid Agency

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – Legal Aid AgencyPO Box 747NewportGwentNP10 8FZ

Office of the Public Guardian

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – Office of the Public GuardianPO Box 767NewportGwentNP10 8FZ

Parole Board

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – Parole BoardPO Box 773NewportGwentNP10 8FZ

Judicial Appointments Commission

Email: xxx@xxx.xx (mailto:xxx@xxx.xx)

SSCL – Judicial Appointments CommissionPO Box 774NewportGwentNP10 8FZ

If you have any queries, contact the helpline:

Shared Service Contact Centre Email: xxx@xxx.xx (mailto:xxx@xxx.xx) Telephone: xx-xxxx-xxxx

If an invoice is being disputed we will tell you who to contact with further enquiries. The payment target will be frozen while the dispute is resolved. If your invoice is legitimate and we take over 30 days to pay it, you may have recourse through the Late Payment of Commercial Debts (Interest) Act 1998.

Tender and contractual complaints process

The Ministry of Justice is committed to public sector best practice. Competitive processes are governed by EU law and UK legislation. In all commercial activity the Ministry of Justice pursues the highest standards of professionalism, ethical conduct and impartiality. We are always ready to receive feedback on our competitive processes, whether negative or positive, and will respond to complaints using this complaints process.

We are fully committed to maintaining confidentiality and will take appropriate measures to ensure it. If you are currently involved in tendering for work with the Ministry of Justice you can be assured that your comments will not be allowed to prejudice the fair treatment of your tender.

How to complain

Complaints should be made in writing to the named contact point for the relevant competitive tender round.

A copy of all complaints should be sent to the Commercial Standards team:

xxx@xxx.xx (mailto:xxx@xxx.xx)

We acknowledge all complaints in writing within five working days and aim to respond within ten working days. If a full response cannot be issued within this timescale we will let you know how long it will take.

We monitor and report on the complaints we have received and our goal is to learn from them and improve our processes.

Information to accompany a complaint

If you have a comment or complaint about any aspect of a current/recent procurement round please provide in writing full details of the procurement round you are referring to including if possible:
- Any reference details
- Goods / service being tendered for
- Contact details of the relevant commercial contract manager
If you are not satisfied with your reply, you may contact the person who responded to your initial complaint, or another contact point named in our response to you. Your complaint will be acknowledged in writing within five working days of receipt.

If you are still dissatisfied, depending on its nature, we may refer your complaint to the Legal Services Directorate if appropriate. Your complaint will be acknowledged in writing within five working days of receipt.

Our payment performance

Our performance data for the latest financial year is provided below.

From 2020/21, our prompt payment performance data includes all MOJ’s Agencies, ALBs & NDPBs. Gov Facility Services Ltd, which is a Private Limited Company, is not included: its prompt payment data will be published on the GFSL pages (https://www.gov.uk/government/organisations/gov-facility-services-limited).

2025-2026

2024-25

2023-24

2022-23

2021-22

2020-21

2019-20

Read historical payment performance data (https://www.gov.uk/government/publications/ministry-of-justice-payment-performance-data) for the Ministry of Justice.

Working with small and medium enterprise (SME)

A SME has been defined by the EU as follows:

SMEs have a key role to play in the UK’s economy and the Government’s Open for Business Strategy. The Government has set a target of 33% of all Government contracted spend by 2022.

Find out more about government’s support for SMEs in the Small and Medium Business Hub (https://www.gov.uk/guidance/small-and-medium-business-hub).

We will demonstrate our commitment to the SME Agenda by ensuring that businesses of all sizes can work with us and aim to increase the number of SMEs that can compete for government business.

Read more about the Government’s Open for Business Strategy (https://openforbusiness.campaign.gov.uk).

Ministry of Justice supporting SMEs and VCSEs

Our Small and Medium Size Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) Action Plan (https://www.gov.uk/government/publications/ministry-of-justice-action-plan-for-small-and-medium-sized-enterprises) sets out our objectives to improve the outcomes of SMEs and VCSEs through our commercial activity. This combined plan supports our integrated approach towards reducing the barriers SMEs and VCSEs may face when bidding for our contracts to create a more diverse supply chain and to encourage innovation. The plan provides:
- background to us as a department
- shows our past performance and our future targets
- describes the outcomes we are seeking to achieve for SMEs/VSCEs, our supply chain and some of the actions we will take to achieve them.
These measures will encourage innovation and broaden the scope of businesses who can respond to our requirements. We are working to give all our suppliers the confidence to invest for the future and the ability to compete on a level playing field.

Supplying the MOJ

Read the practical step by step guidance for SMEs and VCSEs:
- Supplying the Ministry of Justice: SME and VCSE guidance (https://assets.publishing.service.gov.uk/media/691df4ed21ef5aaa6543efff/Supplying_the_Ministry_of_Justice__3_.pdf) (PDF, 2.6 MB, 25 pages)
SME Spend

Crown Commercial Service, part of Cabinet Office, report on all Government Department spend (https://www.gov.uk/government/government-spending).

Case Studies

The Ministry of Justice is one of the best performing departments in Government for SME spend (including direct and indirect spend). We believe we can do more, building on the successes we have had and we have published a selection of case studies (https://www.gov.uk/government/collections/moj-procurement-case-studies) which demonstrate this. We will look to build up these case studies to show how we continue to make progress.

Contact us

For further information and support for SMEs contact:

xxx@xxx.xx (mailto:xxx@xxx.xx)

Privacy notice

Read our Privacy Notice (https://assets.publishing.service.gov.uk/media/657ad614254aaa0010050d1b/ccmd-privacy-notice.pdf) (PDF, 153 KB, 3 pages).