British Consulate General Dusseldorf
Source: gov.uk (2025-11-03)

The British Consulate-General in Dusseldorf represents the UK government in North Rhine-Westphalia, Rhineland-Palatinate, Hessen and Saarland.

Useful information from the British Embassy in Berlin (https://www.gov.uk/government/publications/frequently-asked-questions-haufige-fragen).

Telephone lines are currently unavailable at the British Consulate-General Düsseldorf. Our consular services remain available 24/7 online, or by calling the following numbers:

In Germany call xx-xxxx-xxxx

In the UK call xx-xxxx-xxxx

Getting help in Germany

If you need urgent medical help or are a victim of crime, call the local emergency services on 112. Contact your insurance provider if you have one. They will tell you what your policy covers, and what you need to do to make a claim.

In many situations, you will be able to help yourself without needing to contact the British Embassy. Check our guidance on:
- finding English-speaking lawyers (https://find-a-professional-service-abroad.service.csd.fcdo.gov.uk/find?country=Germany&serviceType=lawyers&utm_source=https%3A%2F%2Fwww.gov.uk%2Fworld%2Forganisations%2Fbritish-consulate-general-dusseldorf&utm_medium=gov.uk&utm_campaign=assistance_germany&utm_id=assistancegermany), funeral directors (https://find-a-professional-service-abroad.service.csd.fcdo.gov.uk/find?country=germany&serviceType=funeral-directors&utm_source=https%3A%2F%2Fwww.gov.uk%2Fworld%2Forganisations%2Fbritish-consulate-general-dusseldorf&utm_medium=gov.uk&utm_campaign=assistance_germany&utm_id=assistancegermany) and translators and interpreters (https://find-a-professional-service-abroad.service.csd.fcdo.gov.uk/find?country=germany&serviceType=translatorsInterpreters&utm_source=https%3A%2F%2Fwww.gov.uk%2Fworld%2Forganisations%2Fbritish-consulate-general-dusseldorf&utm_medium=gov.uk&utm_campaign=assistance_germany&utm_id=assistancegermany) in Germany
- dealing with a death in Germany (https://www.gov.uk/guidance/what-to-do-after-a-british-person-dies-in-germany?utm_source=british-consulate-general-dusseldorf&utm_medium=embassy&utm_campaign=germany)
- being arrested in Germany (https://www.gov.uk/government/publications/germany-prisoner-pack?utm_source=british-consulate-general-dusseldorf&utm_medium=embassy&utm_campaign=germany)
- getting help if you’re a victim of crime (https://www.gov.uk/guidance/victim-of-crime-abroad?utm_source=british-consulate-general-dusseldorf&utm_medium=embassy&utm_campaign=germany)
- what to do if you’re in hospital (https://www.gov.uk/guidance/in-hospital-abroad?utm_source=british-consulate-general-dusseldorf&utm_medium=embassy&utm_campaign=germany)
- travel advice (https://www.gov.uk/foreign-travel-advice/germany) for Germany
Getting help

If you cannot get the support you need from local services, the Foreign, Commonwealth & Development Office (FCDO) can help British people abroad.

We prioritise emergencies and people who are vulnerable, for example, if someone’s:

ill, injured, or involved in a crime

with a British person who’s died

Get help from FCDO (https://www.contact.service.csd.fcdo.gov.uk/posts/germany/british-consulate-general-dusseldorf)

If you cannot use your passport

You can apply for an emergency travel document (https://www.gov.uk/emergency-travel-document) if you need to travel urgently and cannot use your passport because it is lost, stolen or damaged.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport (https://www.gov.uk/renew-adult-passport) in time to travel.

If you do not need to travel urgently, you should still report a lost or stolen passport (https://www.gov.uk/report-a-lost-or-stolen-passport).

Getting a visa to the UK

The British Embassy does not provide visas and cannot advise on UK visas. If you have any questions about the application process or your visa status, contact UK Visas and Immigration (https://www.gov.uk/contact-ukvi-inside-outside-uk).

A Schengen visa or residence permit does not entitle you to travel to the UK without a visa. You can check whether you need a visa and apply for one (https://www.gov.uk/check-uk-visa).

Other consular services

Notarial and documentary services

See the full list of notarial and documentary services for British people abroad (https://www.gov.uk/guidance/documents-for-british-people-abroad).

Consular fees

See the full list of consular fees (https://www.gov.uk/guidance/consular-services-fees).

Support for British nationals living in Germany

Read our guidance for living in Germany (https://www.gov.uk/guidance/living-in-germany) for information on travelling to, living, working and studying there.

You can find a full list of UK help and services (https://www.gov.uk/world/germany) available in Germany.

Other UK embassies and consulates in Germany

You can also find UK embassies and consulates in:
- Berlin (https://www.gov.uk/world/organisations/british-embassy-berlin)
- Munich (https://www.gov.uk/government/world/organisations/british-consulate-general-munich)