Sandwell Home Care 24/7 Limited t/a Bridgewater Home Care Sandwell
Source: gov.uk (2025-11-10)

We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.

The Armed Forces Covenant

An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families

The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.

Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.

This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.

Section 1: Principles of the Armed Forces Corporate Covenant

1.1 We Sandwell Home Care 24/7 Limited t/a Bridgewater Home Care Sandwell will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:
- no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
- and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.
Section 2: Demonstrating our commitment

2.1 Sandwell Home Care 24/7 Limited t/a Bridgewater Home Care Sandwell recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:
- Armed Forces Friendly
- UK Service Veterans And Leavers
- UK Service Spouses And Partners
- Flexible Leave For Spouses
- UK Reservists
- UK Cadets
- Armed Forces Day
- Reserve Forces Day
- Discounts
- Armed Forces Charities
- UK Wounded, Injured And Sick
We also pledge the following:

Promoting the Armed Forces: We as a Veteran owned and run, domiciliary care company that offers personalised, tailored care to our clients, will be an armed forces-friendly organisation, to our staff, Clients, Contractors and the wider public. We will promote ours and fellow covenant members commitments through our website, all our social media platforms and published media content. Veterans: We proactively look to employ veterans, recognising transferable military skills and qualifications in our recruitment and selection process; working with the Career Transition Partnership (CTP) to support the employment of service leavers. Also, we will ensure that veterans we support will receive a high-quality home care service, allowing them to maintain independence, remaining in the comfort of their own home, whilst receiving care that is tailored to their personal wants and needs. This is extended to families also, we want to ensure veterans can enjoy being a partner, husband, wife or parent and not just a carer they have earnt that right. Service Spouses & Partners: We actively encourage the employment of Service spouses and partners; partnering with the Forces Families Jobs Forum https://www.forcesfamiliesjobs.co.uk/); and providing flexibility in granting leave for Service spouses and partners before, during and after a partners deployment. We will also support families in caring for loved ones that are impaired either physically or mentally because of their service, ensuring they remain a family, not just a care team. Reserves: We will support our employees who are members of the Reserve Forces; granting additional paid/unpaid leave for annual Reserve Forces training; supporting any mobilisations and deployment; actively encouraging members of staff to become Reservists. As a Veteran led business, we appreciate the positive impact the reserve forces can have supplementing and supporting the full time Armed Forces and will do everything in our power to support this. Cadet Organisations: We commit to supporting our employees who are volunteer leaders in military cadet organisations, granting additional leave to attend annual training camps and courses; actively encouraging members of staff to become volunteer leaders in cadet organisations; supporting local military cadet units; recognising the benefits of employing cadets/ex-cadets within the workforce. National Events: We will support Armed Forces Day, Reserves Day, the Poppy Appeal Day, Remembrance activities and we will facilitate Veterans attending events through access to our services. Armed Forces Charities: We actively support Armed Forces charities with fundraising and supporting staff who volunteer to assist. We will also work in partnership with Armed Forces charities to ensure the best outcome for our Forces community. Commercial Support: We offer favourable rates to those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, ensuring they receive the quality of support they have earnt and deserve.

2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.