Find your health assessment provider
Source: gov.uk (2025-05-15)

Check who your health assessment provider is and how to contact them.

Some benefits need you to have a health assessment.

These include:
- Universal Credit (UC), the assessment is called a Work Capability Assessment
- Employment and Support Allowance (ESA), the assessment is called a Work Capability Assessment
- Personal Independence Payment (PIP), if the assessor needs more information
- Industrial Injuries Disablement Benefit
The health assessment is usually carried out by a provider on behalf of the Department for Work and Pensions (DWP). For some people, the assessment might be carried out by DWP.

If you are unsure who your provider is or need to contact them, check using your area or postcode:
- Northern England and Scotland (#northern-england-scotland)
- Midlands and Wales (#midlands-wales)
- South West and South Central (#south-west-south-central)
- South East, London and East Anglia (#south-east-london-east-anglia)
- Northern Ireland (#northern-ireland)
Northern England and Scotland

Your health assessment provider is Maximus. If you need to discuss your appointment time, contact Maximus (https://www.haas.maximusuk.co.uk/).

Northern England and Scotland includes the following postcodes:
- AB
- BB
- BD
- BL
- CA
- CH2
- CH3
- CH41
- CH42
- CH43
- CH44
- CH45
- CH46
- CH47
- CH48
- CH49
- CH60
- CH61
- CH62
- CH63
- CH64
- CH65
- CH66
- CW
- DD
- DG
- DH
- DL
- DN
- EH
- FK
- FY
- G
- HD
- HG
- HS
- HU
- HX
- IV
- KA
- KW
- KY
- L
- LA
- LS
- M
- ML
- NE
- OL
- PA
- PH
- PR
- S
- SK
- SR
- TD
- TS
- WA
- WF
- WN
- YO
- ZE
Midlands and Wales

Your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita (https://www.haas.capita.co.uk/).

Midlands and Wales includes the following postcodes:
- B (except B14, B17, B19 and B78 which have PIP assessments provided by DWP (#dwp-providing-assessments))
- CH1
- CH4
- CH5
- CH6
- CH7
- CH8
- CF
- CV
- DE
- DY
- GL16
- HR
- LD
- LE
- LL
- LN
- NG
- NN
- NP
- PE
- SA
- ST
- SY
- TF
- WR
- WS
- WV
South West and South Central

Your health assessment provider is Serco. If you need to discuss your appointment time, contact Serco (https://www.haas-serco.co.uk/).

South West and South Central includes the following postcodes:
- AL
- BA
- BH
- BN
- BS
- CB
- DT
- EX
- GL1
- GL2
- GL3
- GL4
- GL5
- GL6
- GL7
- GL8
- GL9
- GL10
- GL11
- GL12
- GL13
- GL14
- GL15
- GL17
- GL18
- GL19
- GL29
- GL50
- GL51
- GL52
- GL53
- GL54
- GL55
- GL56
- GU
- HP
- LU
- MK
- OX
- PL
- PO
- RG
- RH
- SG
- SL
- SN
- SO
- SP
- TA
- TQ
- TR
- WD
South East, London and East Anglia

Your health assessment provider is Ingeus. If you need to discuss your appointment time, contact Ingeus (https://haas.ingeus.co.uk/).

South East, London and East Anglia includes the following postcodes:
- BR
- CM
- CO
- CR
- CT
- DA
- E
- EC
- EN
- HA
- IG
- IP
- KT
- ME
- N
- NR
- NW
- RM
- SE
- SM
- SS
- SW
- TN
- TW
- UB
- W
- WC
Northern Ireland

Your health assessment provider is Capita. If you need to discuss your appointment time, contact Capita (https://www.haas.capita.co.uk/).

Northern Ireland includes the following postcodes:
- BT
Assessments delivered by the Department for Work and Pensions (DWP)

The Department for Work and Pensions is delivering health assessments in some areas.

If your postcode starts with an E or N

If you live in these postcodes your health assessment provider for PIP is DWP:
- E5
- N2
- N3
- N4
- N6
If you need to discuss your appointment time, contact Personal Independence Payment (https://www.gov.uk/disability-benefits-helpline).

If you live in these postcodes your health assessment provider for Industrial Injuries Disablement Benefit is Ingeus. If you need to discuss your appointment time, contact Ingeus (https://haas.ingeus.co.uk/).

If your postcode starts with a B

If you live in these postcodes your health assessment provider for PIP is DWP:
- B14
- B17
- B19
- B78
If you need to discuss your appointment time, contact Personal Independence Payment (https://www.gov.uk/disability-benefits-helpline).

If you live in these postcodes your health assessment provider for Industrial Injuries Disablement Benefit and Work Capability Assessments (Universal Credit and ESA) is Capita. If you need to discuss your appointment time, contact Capita (https://www.haas.capita.co.uk/).