Contact the Home Office
Source: gov.uk (2025-12-08)

Find out where to direct your enquiry in the Home Office.

If you or someone else is in danger, call 999.

For non-emergency situations, contact the police on 101.

If we think someone is at risk, we may make a safeguarding referral for them. The Home Office cannot get involved in individual police or court cases.

The Home Office is the lead government department for immigration and passports, drugs policy, crime, counter-terrorism and police.

Before contacting the Home Office

Check the Home Office is the right department for your enquiry

We can only respond to messages directly related to the Home Office (https://www.gov.uk/government/organisations/home-office/about#responsibilities).

For all other queries, please contact the relevant department, agency or public body. (https://www.gov.uk/government/organisations)

Check GOV.UK

Before contacting us, check to see if your query is answered on GOV.UK.

Accessing your UK Visas and Immigration account (https://www.gov.uk/evisa/set-up-ukvi-account)

Online immigration status (eVisa) (https://www.gov.uk/evisa)

Check what rights you have in the UK, for example the right to work, rent or claim benefits (https://www.gov.uk/evisa/view-evisa-get-share-code-prove-immigration-status)

Apply for British citizenship (https://www.gov.uk/apply-citizenship-indefinite-leave-to-remain)

Check our freedom of information (FOI) releases (https://www.gov.uk/search/transparency-and-freedom-of-information-releases?content_store_document_type%5B%5D=foi_release&organisations%5B%5D=home-office&order=updated-newest)

Contact the right section of the Home Office

Get contact details if you want to:
- contact UK Visas and Immigration (https://www.gov.uk/contact-ukvi-inside-outside-uk)
- make an enquiry and you are a member of the media: media enquiries (https://www.gov.uk/government/organisations/home-office/about/media-enquiries)
- report an immigration or border crime (https://www.gov.uk/report-immigration-crime)
- make a freedom of information (FOI) request (https://www.gov.uk/make-a-freedom-of-information-request)
- complain to UK Visas and Immigration (https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure)
- complain to Immigration Enforcement (https://www.gov.uk/government/organisations/immigration-enforcement/about/complaints-procedure)
- complain to Border Force (https://www.gov.uk/government/organisations/border-force/about/complaints-procedure)
- complain to HM Passport Office (https://www.gov.uk/government/organisations/hm-passport-office/about/complaints-procedure)
If you are still looking for information, contact:

Direct Communications Unit2 Marsham StreetLondonSW1P 4DF

Direct Communication Unit enquiry form (https://submit.forms.service.gov.uk/form/8939/contact-the-direct-communications-unit/No2UVUiQ)

When we can’t help

We do not reply to messages that:
- contain offensive or abusive language or material
- are selling or promoting a product
- have already been answered in a previous reply to you
- are illegible
We are only able to respond to messages that are the responsibility of the Home Office.

If you receive an unexpected email, telephone call or letter from someone who claims to be from the Home Office, it may be a scam. Please report it to Action Fraud (https://www.reportfraud.police.uk/).