Education and training: Success Rates in England 2012/13
Source: data.gov.uk (2014-09-22)

PLEASE NOTE: The length of some of these files will exceed 1,048,576 rows or 16,384 columns, which is the limit spreadsheet software such as Excel, OpenOffice and Libre Office can handle.  We recommend using an enterprise grade database system or a desktop database version such as MS Access, Libre Office/Open Office Base. opening the file in a spreadsheet software may yield errors or incomplete results.

The Education & Training National Success Rate Tables (NSRT) and the Apprenticeships National Success Rate Tables (NSRT) for the academic year 2012/13 have been released. The tables can be accessed via GOV.UK at SFA: national success rates tables 2012 to 2013 and here to meet the 3-star Open Data standard.  The tables are presented as a set of spreadsheets that can be downloaded by users for further analysis. 

The NSRT for Education & Training provision and Apprenticeships provision set out levels of success, retention and achievement in further education (FE) providers in England for the period 2010/11 to 2012/13. The Skills Funding Agency publishes NSRT annually. This NSRT release updates the 2009/10 to 2011/12 tables published in April 2013.  

The publication of these NSRT supports providers in raising the standard of their delivery. The tables allow providers to assess their performance, and assists the planning of action programmes to improve the success, retention and achievement rates of their learners.

PLEASE NOTE: The length of some of these files will exceed 1,048,576 rows or 16,384 columns, which is the limit spreadsheet software such as Excel, OpenOffice and Libre Office can handle.  We recommend using an enterprise grade database system or a desktop database version such as MS Access, Libre Office/Open Office Base. opening the file in a spreadsheet software may yield errors or incomplete results.

Education and training national success rates tables 
for the 2012/2013 academic year  
 
Guidance notes 
  
 
Date of issue 
16 April 2014  
 
 
Publication intent 
NOT PROTECTIVELY MARKED 
Contents 
Section 1 - Introduction
 
 ................................................................................................ 3
Purpose of this document
 
 ........................................................................................ 3
Purpose of the education and training national success rates tables
 
 ....................... 3
Location of national success rates tables
 
 ................................................................. 3
Changes to the national success rates tables for 2012/2013
 
 ................................... 3
Section 2 – Education and training national success rates tables worksheets
 
 ............ 4
Contents of the tables
 
 .............................................................................................. 4
Format of the education and training national success rates tables
 
 ......................... 4
Overall report
 
 ........................................................................................................ 4
Sector subject area report
 
 .................................................................................... 5
Qualification type reports
 
 ...................................................................................... 5
Institution report
 
 .................................................................................................... 5
Excluded qualifications report
 
 ............................................................................... 6
Section 3 – education and training national success rates tables open data files
 
 ....... 6
Format of education and training national success rates tables open data files
 
 ...... 6
Overall report
 
 ........................................................................................................ 6
Sector subject area report
 
 .................................................................................... 7
Qualification type report
 
 ........................................................................................ 7
Institution report
 
 .................................................................................................... 7
Excluded qualifications report
 
 ............................................................................... 7
Section 4 –  Contents of national success rates tables
 
 ................................................ 8
Report columns
 
 ........................................................................................................ 8
Institution type
 
 ...................................................................................................... 8
Age group
 
 ............................................................................................................. 8
Length of qualification
 
 ........................................................................................... 8
Qualification level
 
 ................................................................................................. 9
Qualification types
 
 ................................................................................................ 9
Qualification codes
 
 ............................................................................................... 9
Number of starters (not including transfers)
 
.......................................................... 9
Report measures
 
 .................................................................................................... 10
Success rates
 
 ..................................................................................................... 10
Retention rates
 
 ................................................................................................... 10
Achievement rates
 
 .............................................................................................. 10

 
Percentiles
 
 .......................................................................................................... 11
Section 5 – Exclusions from the national success rates tables
 
 .................................. 13
Excluded qualifications
 
 ........................................................................................... 13
Excluded cohorts, suppression rules and rounding rules
 
 ....................................... 13
Section 6 – Choosing information on the national success rates tables
 
 .................... 14
Further information and help
 
 ...................................................................................... 15

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 3 of 15 
NOT PROTECTIVELY MARKED 
 
 
Section 1 - Introduction 
 
Purpose of this document 
 
1. This document provides information about the education and training national success 
rates tables for the 2012/2013 academic year.   
 
Purpose of the education and training national success rates tables   
 
2. The national success rates tables for education and training set out levels of success of 
further-education (FE) institutions in England for the 2010/2011, 2011/2012 and 
2012/2013 academic years. We publish national success rates tables every year.  
 
3. The information in the tables is consistent with the classroom-learning qualification 
success rates reports for 2012/2013 published in January 2014. It expands upon the 
information made available in the January statistical first release (see 
www.gov.uk/government/publications/learner-participation-outcomes-and-level-of-
highest-qualification-held). 
 
4. Education and training national success rates tables help institutions to raise the standard 
of their work. It allows institutions to assess their performance, and helps them plan 
action programmes to improve their success rates, retention rates and achievement 
rates. 
 
5. Throughout this guidance we refer to ‘national success rates tables’ rather than 
'benchmarking data'. National success rates tables allow for comparison, and are not a 
standard of best practice. 
 
Location of national success rates tables 
 
6. The national success rates tables for 2012/2013 are on the data.gov.uk website at (enter 
URL). 
     
 
Changes to the national success rates tables for 2012/2013  
 
The changes made to the education and training national success rates tables for 2011/2012 
are as follows. 
• 
The information for 2012/2013 has been added. 
• 
The information for 2009/2010 has been removed. 
 
 
 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 4 of 15 
NOT PROTECTIVELY MARKED 
 
Section 2 – Education and training national success rates tables 
worksheets 
 
Contents of the tables 
 
7. Our aim in publishing the education and training national success rates tables is to 
provide a useful but manageable amount of information, drawing on existing statistics. 
 
8. The information in the education and training national success rates tables has been 
created from institutions' Individualised Learner Record (ILR) returns, and they provide a 
range of national-level and institution-level statistics for success, retention and 
achievement rates. The method of calculating success rates is available on the gov.uk 
website at www.gov.uk/government/publications/classroom-learning-qualification-
success-rates-2012-to-2013. 
 
9. The education and training national success rates tables contain success rates for three 
academic years (2010/2011, 2011/2012 and 2012/2013). The information for each 
academic year is sourced from the success rates dataset produced for that year, 
calculated using the method that applied to that year. 
 
10. As the rates are calculated for each qualification, learners studying more than one 
qualification will appear against each qualification. 
 
Format of the education and training national success rates tables  
 
11. The education and training national success rates tables are published as six 
compressed files. Each compressed file holds a Microsoft Excel spreadsheet that 
contains a number of worksheets. The separate spreadsheets are:  
• 
Overall report; 
• 
Sector subject area report; 
• 
Other qualification success rates; 
• 
A, AS, NVQ, BTEC, IB, GCSE success rates; 
• 
Institution report; and 
• 
Excluded qualifications report. 
 
 
The contents of the spreadsheets are shown below.  
 
Overall report 
12. The overall report contains separate worksheets that show national success rates, 
achievement rates and retention rates at a headline level, which is an overview of all 
national success rates. This report also presents the success rates by: 
• 
age group;  
• 
length and level of qualification; 
• 
qualification type; 
• 
sex; 
• 
learning difficulty or disability; 
• 
ethnic background; 
• 
the learners’ local authority (based on the learners’ home postcodes); and 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 5 of 15 
NOT PROTECTIVELY MARKED 
 
• 
the local authority for where the learning is delivered (based on the postcodes of the 
institutions’ delivery locations).  
 
13. The overall report also shows percentile information on a separate worksheet. For a 
further explanation of percentiles for success rates, retention rates and achievement 
rates, and how they are calculated, see paragraphs 42 to 46. The report shows 
percentiles at headline level and by: 
• 
age group; 
• 
length and level of qualification; 
• 
qualification type; 
• 
sex; 
• 
ethnic background; and 
• 
learning difficulty or disability. 
 
14. Percentile sheets for learners’ and delivery locations’ local authorities have not been 
included in the overall report as the dataset includes many small groupings (cohorts), 
would have a significant effect on the rates presented.  
 
Sector subject area report 
15. Each sector subject area has its own worksheet that shows the national success rates, 
achievement rates and retention rates by: 
• 
qualification type;  
• 
qualification level; and  
• 
length of qualification.   
 
Qualification type reports 
16. The qualification type reports contain worksheets that show the national success rates, 
achievement rates and retention rates for individual qualifications. For each rate the 
worksheets show the: 
• 
qualification code; 
• 
qualification type; 
• 
qualification level;  
• 
qualification title; 
• 
sector subject area tier 1; and 
• 
length of qualification. 
 
17. Due to the limit on the number of rows in Microsoft Excel 2003 (65,536), the qualification 
type report is split into two spreadsheets: 
• 
A-levels, AS-levels, GCSEs, BTECs, NVQs & International Baccalaureate 
qualifications; and 
• 
other qualifications (for example, 14-19 diploma). 
 
Institution report 
18. The institution report contains worksheets that show the national success rates, 
achievement rates and retention rates for: 
• 
length of qualification; 
• 
qualification level;  
• 
sex;  
• 
ethnic background;  
• 
learning difficulty or disability;  
• 
sector subject area tier 1; and  

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 6 of 15 
NOT PROTECTIVELY MARKED 
 
• 
delivery location local authority.  
 
Excluded qualifications report 
19. Due to the rules described in section 5, the full coverage of qualifications delivered is not 
available in the spreadsheets for qualification types. The excluded qualifications are 
included in the excluded qualification report to allow the full scope of qualification delivery 
to be seen. There is a separate worksheet listing the excluded qualifications, and the 
reasons why they are excluded, for: 
• 
2010/2011; 
• 
2011/2012; and  
• 
2012/2013.   
 
Section 3 – education and training national success rates tables 
open data files  
Format of education and training national success rates tables open data files 
20. The education and training national success rates tables are also published in a non 
proprietary format to make sure they meet the ‘three-star open data standard’. The 
comma separated variables (CSV) file is our preferred non-proprietary format. For more 
information on open data, see the published white paper written by the Cabinet Office. 
This is on the website at www.gov.uk/government/publications/open-data-white-paper-
unleashing-the-potential. 
21. The education and training national success rates tables open data files are published as 
24 separate compressed files. The contents of each file, and where the information 
comes from, are listed below.  
 
Overall report 
22. There are 14 files containing data from the overall report worksheets explained in 
paragraphs 12 and 13. 
• 
NSRT101 – headline success rates 
• 
NSRT102 – headline percentiles 
• 
NSRT103 – success rates by age group, length of qualification and qualification 
level 
• 
NSRT104 – Percentiles by age group, length of qualification and qualification level 
• 
NSRT105 – Success rates by qualification type 
• 
NSRT106 – Percentiles by qualification type 
• 
NSRT107 – Success rates by gender 
• 
NSRT108 – Percentiles by gender 
• 
NSRT109 – Success rates by ethnic background 
• 
NSRT110 – Percentiles by ethnic background 
• 
NSRT111 – Success rates by learning difficulty or disability 
• 
NSRT112 – Percentiles by learning difficulty or disability 
• 
NSRT113 – Success rates by learners’ local authority 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 7 of 15 
NOT PROTECTIVELY MARKED 
 
• 
NSRT114 – Success rates by delivery locations’ local authority 
 
Sector subject area report 
23. The sector subject area report explained in paragraph 15 will be published into a single 
file. 
• 
NSRT115 – Success rates by sector subject area 
 
Qualification type report 
24. The three qualification type report explained in paragraphs 16 and 17 will be published in 
a single file. 
• 
NSRT116 – Success rates by qualification type 
 
Institution report 
25. There are seven files containing the information from the institution report explained in 
paragraph 18. They are as follows. 
• 
NSRT117 – Headline success rates 
• 
NSRT118 – Success rates by qualification level 
• 
NSRT119 – Success rates by gender 
• 
NSRT120 – Success rates by ethnic background 
• 
NSRT121 – Success rates by learning difficulty or disability 
• 
NSRT122 – Success rates by sector subject area 
• 
NSRT123 – Success rates by delivery locations’ local authority 
 
Excluded qualifications report 
26. The excluded qualifications report explained in paragraph 19 is published into a single file 
below. 
• 
NSRT124 – Excluded qualifications 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 8 of 15 
NOT PROTECTIVELY MARKED 
 
 
Section 4 –  Contents of national success rates tables  
 
27. This section explains the selected columns in the columns in the education and learning 
national success rates tables worksheets. 
 
Report columns 
 
Institution type 
28. Each institution is classified into one of six institution types. The institution types are as 
follows. 
 
• 
General further-education or tertiary college 
• 
Other publicly funded institution  
• 
Private-sector publicly funded institution 
• 
School 
• 
Sixth-form college 
• 
Specialist college  
 
29. The ‘specialist college’ category includes agriculture and horticulture colleges, and art, 
design and performing arts colleges. An ‘all institution type’ summary is also available on 
some of the worksheets. 
 
Age group 
30. The age group of a cohort is based on their age as at 31 August in the year they started 
their learning aim. Learners of unknown age are included in the 19 and over age group. 
Learners under 16 are included in the 16 to 18 age group. All tables show the information 
divided into the following age groups.  
• 
16 to 18 
• 
19 and over 
• 
All ages 
 
Length of qualification 
31. Each qualification is classified into one of the following three lengths. 
 
• 
Long    
The expected length is 168 days (24 weeks) or more.  
• 
Short  
The expected length is more than 34 days and less than 168 days 
(between five and 24 weeks).  
• 
Very Short 
The expected length is 34 days (less than five weeks) or less. 
 
An ‘all short’ category and an ‘all length’ category are also available. The ‘all short’ category 
combines ‘short’ and ‘very short’. The ‘all length’ category combines all the lengths listed 
above. 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 9 of 15 
NOT PROTECTIVELY MARKED 
 
 
Qualification level  
32. Learning aims are grouped according to their qualification level recorded in our learning 
aims reference application (LARA). The levels are as follows. 
 
• 
Level 1 – includes qualifications at level 1 and level 'E' (entry level), such as NVQs 
and other foundation or pre-foundation qualifications 
• 
Level 2 – includes level 2 NVQs, intermediate NVQs and precursors (BTEC first 
certificate or first diploma, City and Guilds Diploma of Vocational Education at 
intermediate level), GCSEs and other intermediate-level qualifications 
• 
Level 3 – includes level 3 NVQs, advanced NVQs and precursors (BTEC national 
certificate or national diploma, City and Guilds Diploma of Vocational Education at 
national level), advanced VCEs, GCE A, A2 and AS levels and other advanced-level 
qualifications 
• 
Level H – higher levels ‘H’, all level-4 and level-5 qualifications including HNCs and 
HNDs 
• 
Unknown – qualifications with unknown level ‘U’, mixed levels ‘M’, or classified as not 
applicable ‘X’. 
 
An ‘all levels’ category is also available. This combines all the levels listed above.  
 
Qualification types 
33. Learning aims are grouped according to their qualification type. The types are as follows. 
 
• 
A-level 
• 
A2-level 
• 
AS-level 
• 
BTEC or OCR 
• 
GCSE 
• 
International Baccalaureate 
• 
NVQ 
• 
Other 
 
An ‘all types’ category is also available. This combines all the qualification types listed above.  
 
Qualification codes 
34. The qualification codes shown for the qualification levels come from the learning aim 
reference application (LARA) hierarchy file, which can be found on the gov.uk website at 
www.gov.uk/government/publications/lara-learning-aim-reference-application-hierarchy-
file.  If a qualification has a map code in the LARA hierarchy file, this is used on the 
report. Otherwise the learning aim reference is used. 
 
Number of starters (not including transfers) 
35. The number of ‘starters, excluding transfers' is the number of learners who were enrolled 
on learning aims in the academic year and were expected to complete the aims in that 
academic year. Details of the definition are shown below. 
 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 10 of 15 
NOT PROTECTIVELY MARKED 
 
• 
The number of starters does not include any learner who transferred onto another 
learning aim at the same institution. The learning aim the learner transfers onto will be 
included as a start on the new aim. 
• 
Learners who start on a learning aim expected to last at least 168 days and withdraw 
within 42 days of starting are considered as not funded and are not included in the 
number of starters. 
• 
Each learning aim a learner is enrolled on is shown as a separate 'start'. 
• 
As classroom learning is based on expected end of year, if there is a cohort of 
learners on a two-year programme who then withdrew before the expected 
completion date, they would still be classified as a starter. 
 
36. The number of starters for a sub-cohort (a distinct group of learners within a cohort) may 
not add up to the total cohort because: 
• 
the number of starters is rounded to the nearest 10 at all levels; and 
• 
small cohorts of starters (fewer than five) are not included in the published 
tables.  
 
Report measures 
37. The success rates, retention rates and achievement rates are calculated in line with our 
classroom learning qualifications success rates business rules and methods. These are 
on the gov.uk website at www.gov.uk/government/publications/classroom-learning-
qualification-success-rates-2012-to-2013. 
 
Success rates 
38. Success rates are calculated as the number of learning aims achieved divided by the 
number of starters (not including internal transfers within an institution). It can also be 
calculated by multiplying the achievement rate by the retention rate. 
 
Retention rates 
39. The retention rate is the number of learning aims completed, divided by the number of 
learners who started the aim (not including internal transfers within an institution). For 
programmes of study of two years or more, retention rates are calculated across the 
whole programme (that is, from the start of the aim to the end of it).  
 
Achievement rates 
40. The achievement rate is the number of learning aims fully achieved divided by the 
number of completed aims (including those completed aims recorded with unknown 
outcomes in the ILR, for example outcome code 4 'exam taken but result not known' or 
'learning activities are complete but exam has not yet been taken'). Incomplete 
achievements are not included in achievement rates.  
 
41. In a very small number of cases achievement rates higher than 100% are recorded. 
These are cases where transfers that achieve their aims have been correctly recorded as 
achievements.  

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 11 of 15 
NOT PROTECTIVELY MARKED 
 
 
Percentiles 
42. Percentiles for success rates, retention rates and achievement rates allow institutions 
to compare their results against the range for the sector or particular groups of 
institutions.  
 
One way of interpreting percentiles is as follows. 
 
• 
Institutions with a success, retention or achievement rate on or above the 90th
• 
Institutions with a success, retention or achievement rate on or above the 75
 
percentile are in the top 10% of institutions.  
th
• 
Institutions with a success, retention or achievement rate on or above the 50
 
percentile are in the top 25% of institutions.  
th
• 
Institutions with a success, retention or achievement rate below or on the 25
 
percentile are in the top 50% of institutions. 
th
• 
Institutions with a success, retention or achievement rate below or on the 10
 
percentile are in the bottom 25% of institutions. 
th
 
 
percentile are in the bottom 10% of institutions. 
This is illustrated by the following table. An institution with a success rate of 45% would 
be in the bottom 10% of institutions, whereas an institution with a success rate of 82% 
would be in the top 10 % of institutions. 
 
Percentile  
Example 
success rate  
10 
46.5% 
25 
59.4% 
50 
68.6% 
75 
74.5% 
90 
81.3% 
 
43. An alternative way of looking at this for institution types is as follows. 
 
• 
The top 10% of institutions in an institution-type category have a success, retention or 
achievement rate on or above the 90th
• 
The top 25% of institutions in an institution-type category have a success, retention or 
achievement rate on or above the 75
 percentile.  
th
• 
The top 50% of institutions in an institution-type category have a success, retention or 
achievement rate on or above the 50
 percentile.  
th
• 
The bottom 25% of institutions in an institution-type category have a success, 
retention or achievement rate below or on the 25
 percentile.  
th
• 
The bottom 10% of institutions in an institution-type category have a success, 
retention or achievement rate below or on the 10
 percentile.  
th
 
 percentile.  
44. Percentiles are calculated at institution level in order to display the differences 
between institutions. This is different from the success, retention and achievement 
rates that are calculated as the mean rate for all the relevant starters, averaging each 
starter equally. 
 
45. When calculating percentiles, the success rate, retention rate and achievement rate 
for each institution are used to create an average. This means that learners in smaller 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 12 of 15 
NOT PROTECTIVELY MARKED 
 
institutions have a greater bearing on results than those from larger institutions. The 
results for small groupings, such as learning aims being studied by adults in  
sixth-form colleges, will affect the average more. 
 
46. The mean success rates, retention rates and achievement rates, and the percentiles, 
are valid and useful measures, depending on whether you are interested in the 
overall performance of the sector (consider mean success, retention and 
achievement rates) or the differences between institutions (consider percentiles). 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 13 of 15 
NOT PROTECTIVELY MARKED 
 
 
Section 5 – Exclusions from the national success rates tables  
 
Excluded qualifications 
 
47. The aims excluded from classroom-learning qualification success rate reports are 
also excluded from the education and training national success rates tables. The 
main exclusions are key skills, functional skills and offender learning and skills service 
(OLASS) provision. The full list of exclusions is described in the classroom-learning 
business rules, which are on the gov.uk website at 
www.gov.uk/government/publications/classroom-learning-qualification-success-rates-
2012-to-2013. 
 
 
Excluded cohorts, suppression rules and rounding rules 
 
48. The rules on excluding small cohorts, suppressing figures and rounding figures in the 
success rate worksheets are listed below. 
• 
Cohorts with fewer than five starters are not shown. 
• 
Cohorts with between five and 29 starters had the number of starters replaced with a 
dash (–). 
• 
If the number of starters is five or more, but the number of completers is less than 
five, the achievement rate is replaced with a dash (–). 
• 
All numbers have been rounded to the nearest 10. This prevents the possibility of 
individual learners being identified.  
• 
The ‘starters (excluding transfers)’, success rates, retention rates and achievement 
rates on the institution spreadsheet have been replaced by an asterisk (*). 
 
49. The rules on exclusions, suppressions and rounded figures on the percentiles 
worksheet are listed below. 
 
• 
If there are 20 or more institutions, the 10th, 25th, 50th, 75th and 90th
• 
If there are between 11 and 19 institutions, only the 50
 percentiles are 
shown on the worksheet. 
th
• 
If there are 10 or fewer institutions, no percentiles are shown on the worksheet. 
 percentile is shown on the 
worksheet. 
 
50. Where individual qualification success rates are reported, if a qualification is only 
delivered at a single institution, the qualification is not included in the report. This is to 
prevent individual achievements from being identified. Any qualifications that are 
excluded are listed in the excluded qualifications report, together with the reasons 
why they are excluded. 
 
51. As rows on the qualification worksheets are excluded, the total number of starters for 
the individual institution types may be less than the number of starters for the 'all 
institution type' row. The excluded institution types are shown in the excluded 
qualifications spreadsheet, together with the reason for them being excluded. 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 14 of 15 
NOT PROTECTIVELY MARKED 
 
 
Section 6 – Choosing information on the national success rates 
tables   
 
52. The success rates, achievement rates and retention rates are presented as a series 
of rows in Excel worksheets. Each row shows the success rate, achievement rate and 
retention rate of a specific cohort of learners. Summary information is shown at many 
levels (for example, all ages, all lengths, all institution types). All the columns in the 
worksheets contain drop-down menus that allow you to choose the information you 
want. 
 
53. The screenshot below shows an example of how the information will appear in the 
age, length and level success rate worksheet.  
 
 
 
54. The drop-down menus are used to choose the level of information. The screenshot 
below shows the effect of using the drop-down menus to choose success rates for all 
lengths and all qualification levels. 
 
 
 
 

 
 
Education and Training National Success Rate Tables - Guidance Notes 
 
 
 
Page 15 of 15 
NOT PROTECTIVELY MARKED 
 
Further information and help 
 
55. If you would like any more information about the education and training national 
success rates tables, phone our service desk on xx-xxxx-xxxx or email 
xxx@xxx.xx.   
 
56. We produce education and learning national success rates tables in line with our 
classroom learning qualifications success rates business rules. The business rules 
and technical specifications are on the gov.uk website at 
www.gov.uk/government/publications/classroom-learning-qualification-success-rates-
2012-to-2013).  
 
57. If you need more help, give our service desk a detailed explanation of your query. 
 
Published by: 
Skills Funding Agency 
Version: 
1.0 
Date: 
16 April 2014