Office access and opening times
Source: gov.uk (2025-02-17)

Environment Agency office locations and our address for legal services.

Local Environment Agency offices

Most Environment Agency offices are open 9am to 5pm, Monday to Friday (except bank holidays). Please check before travelling as not all services are available in every location.

The Environment Agency general enquiries team (contact details below) can help you make an appointment. They may be able to help by phone or email, such as finding contact details for more specialist advice, avoiding the need to travel.

General enquiries

National Customer Contact Centre PO Box 544RotherhamS60 1BY

Email xxx@xxx.xx (mailto:xxx@xxx.xx)

Telephone 03708 506 506

Telephone from outside the UK (Monday to Friday, 8am to 6pm GMT) xx-xxxx-xxxx

Monday to Friday, 8am to 6pm.

Find out about call charges (https://www.gov.uk/call-charges)

Addington

Orchard HouseEndeavour ParkLondon RoadAddingtonWest MallingKentME19 5SH

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Endeavor+Park,+Addington,+West+Malling,+Kent,+ME19+5SH,+United+Kingdom)

Blandford

Sunrise Business ParkHigher Shaftesbury RoadBlandford ForumDT11 8ST

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Sunrise+Business+Park,+Higher+Shaftesbury+Road,+Blandford+Forum,+DT11+8ST,+United+Kingdom)

Bodmin

Sir John Moore HouseVictoria SquareBodminCornwallPL31 1EB

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Sir+John+Moore+House,+Victoria+Square,+Bodmin,+Cornwall,+PL31+1EB,+United+Kingdom)

Bridgwater

Rivers HouseEast QuayBridgwaterSomersetTA6 4YS

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Rivers+House,+East+Quay,+Bridgwater,+Somerset,+TA6+4YS,+United+Kingdom)

Exeter

Manley HouseKestrel WayExeterEX2 7LQ

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Manley+House,+Kestrel%20Way,+Exeter,+EX2+7LQ,+United+Kingdom)

Ipswich

Iceni HouseCobham RoadIpswichSuffolkIP3 9JD

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Iceni+House,+Cobham%20Road,+Ipswich,+Suffolk,+IP3+9JD,+United+Kingdom)

Leeds

Lateral8 City WalkLeedsLS11 9AT

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Environment+Agency,+Lateral,+8+City+Walk,+Leeds,+LS11+9AT,+United+Kingdom)

Lichfield

Sentinel House9 Wellington CrescentFradley ParkLichfieldStaffordshireWS13 8RR

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Sentinel+House,+9+Wellington+Crescent,+Fradley+Park,+Lichfield,+Staffordshire+WS13+8RR,+United+Kingdom)

Lincoln

Ceres House2 Searby RoadLincolnLN2 4DT

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Ceres+House,+2+Searby+Road,+Lincoln,+LN2+4DT,+United+Kingdom)

Newcastle

Tyneside HouseSkinnerburn RoadNewcastle Business ParkNewcastle upon TyneNE4 7AR

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Skinnerburn+Road,+Newcastle+upon+Tyne,+NE4+7AR,+United+Kingdom)

Norwich

Dragonfly House2 Gilders WayNorwichNR3 1UB

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Dragonfly+House,+2+Gilders+Way,+Norwich,+NR3+1UB,+United+Kingdom)

Nottingham

TrentsideScarrington RoadWest BridgfordNottinghamNG2 5FA

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Scarrington+Road,+West+Bridgford,+Nottingham,+NG2+5BR,+United+Kingdom)

Penrith

Ghyll MountGillan WayPenrith 40 Business ParkPenrithCumbriaCA11 9BP

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Ghyll+Mount,+0+Penrith+40+Business+Park,+Environment+Agency,+Penrith,+Cumbria,+CA11+9BP,+United+Kingdom)

Preston

Lutra HouseDodd Way Off Seedlee RoadWalton Summit CentreBamber BridgePrestonLancashirePR5 8BX

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Dodd+Way+Walton+Summit+Centre,+,+Preston,+PR5+8BX,+United+Kingdom)

Romsey

Romsey OfficeCanal WalkRomseyHampshireSO51 8DU

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Canal+Walk,+Romsey,+SO51+7LP,+United+Kingdom)

Shrewsbury

Hafren HouseWelshpool RoadSheltonShrewsburySY3 8BB

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Hafren+House,+Welshpool+Road,+Shelton,+Shrewsbury,+SY3+5HJ,+United+Kingdom)

Tewkesbury

Riversmeet HouseNewtown Industrial EstateNorthway LaneTewkesburyGloucestershireGL20 8JG

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Riversmeet+House,+Industrial+Estate,+Environment+Agency,+Northway+Lane,+Tewkesbury,+Gloucestershire,+GL20+8JG,+United+Kingdom)

Wallingford

Red Kite HouseHowbery ParkCrowmarsh GiffordWallingfordOX10 8BD

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Red+Kite+House,+Benson+Ln,+Crowmarsh+Gifford,+Wallingford,+OX10%208BD,+United+Kingdom)

Warrington

Richard Fairclough HouseKnutsford RoadLatchfordWarringtonCheshireWA4 1HT

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Richard+Fairclough+House,+Knutsford+Road,+Latchford,+Warrington,+Cheshire,+WA4+1HT,+United+Kingdom)

Welwyn Garden City

AlchemyBessemer RoadWelwyn Garden CityHertfordshireAL7 1HE

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Environment%20Agency,+Bessemer+Road,+Welwyn+Garden+City,+Hertfordshire,+AL17+1HE,+United+Kingdom)

Worthing

Teville Gate House25 Railway ApproachWorthingWest SussexBN11 1UR

View on a map and get directions (https://www.google.co.uk/maps/place/Teville+Gate+House,+Teville+Rd,+Worthing+BN11+1UR/@50.8181339,-xx-xxxx-xxxx,17z/data=!3m1!4b1!4m6!3m5!1s0x4875a29bf184482b:0x2f49629f6b6cfe7f!8m2!3d50.8181339!4d-xx-xxxx-xxxx!16s%2Fg%2F1tdh3b25?entry=ttu&g_ep=EgoyMDI1MDIxMi4wIKXMDSoASAFQAw%3D%3D)

York

Foss House1-2 Peasholme GreenKingspoolYorkYO1 7PX

View on a map and get directions (https://www.google.com/maps/dir/Current+Location/Environment+Agency,+Foss+House,+1-2+Peasholme+Green,+York,+YO1+7PX,+United+Kingdom)

Visit the Thames Barrier

You can also pre-book a visit to the Thames Barrier Information Centre (https://www.gov.uk/guidance/the-thames-barrier#visiting-the-thames-barrier) in London.

Access public registers

Access the public register for environmental information (https://www.gov.uk/guidance/access-the-public-register-for-environmental-information) for details of what public registers are available online or can be viewed in our offices.

Environment Agency address for legal services

All statutory and legal documents should be served by email to xxx@xxx.xx (mailto:xxx@xxx.xx), with a hard copy posted to:

Environment AgencyLegal ServicesHorizon HouseDeanery RoadBristolBS1 5AH

All other correspondence including complaints should be sent to xxx@xxx.xx (mailto:xxx@xxx.xx).