Product Recalls and Alerts
Source: gov.uk (2025-11-26)

Information on OPSS product safety alerts, reports and recalls for unsafe products and resources for consumers, businesses and regulators.

Information on products that present a risk to health and safety is provided by the Office for Product Safety and Standards (OPSS) and available via the link below.

Access the list of Product Safety Alerts, Reports and Recalls. (https://www.gov.uk/product-safety-alerts-reports-recalls)

Important Safety Messages
- OPSS issues Safety Alert to warn of the risks of water beads (https://www.gov.uk/government/news/opss-issues-safety-alert-to-warn-of-the-risks-of-water-beads)
- Buy Safe, Be Safe: avoid e-bike and e-scooter fires (https://www.gov.uk/guidance/buy-safe-be-safe-avoid-e-bike-and-e-scooter-fires)
- Important Safety Message – e-bikes and e-scooters (https://www.gov.uk/guidance/government-safety-message-on-e-bikes-and-e-scooters)
Featured alerts and recalls

Further information on the pictured recalled products can be accessed via the following links:
- George Ladies Double Buckle Flatbed Sandal sold by Asda (https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-george-ladies-double-buckle-flatbed-sandal-sold-by-asda-2511-0181): Risk – chemical
- Ravensburger Play + Spin & Pop Leopard and Monkey Toy (https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-ravensburger-play-plus-spin-and-pop-leopard-and-monkey-toy-2511-0220): Risk – choking
- Jobe Seascooter and Jobe Flux (https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-jobe-seascooter-and-jobe-flux-2511-0099): Risk – electric shock
- Squishy Dino and Unicorn Eggs sold by Matalan (https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-squishy-dino-and-unicorn-eggs-sold-via-matalan-2511-0211): Risk – microbiological and choking
- Matalan Dungarees, Rompers and Sweater Sets (https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-matalan-dungarees-rompers-and-sweater-sets-2511-0079): Risk – injuries
- Marks and Spencer Stripe 2.5 Tog Baby Sleepbag (https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-marks-and-spencer-stripe-2-dot-5-tog-baby-sleepbag-2511-0077): Risk – strangulation
Modification programme for heat pump tumble dryers

Various heat pump tumble dryers present a risk of fire as it is possible for an internal short circuit to occur within them during normal use. Owners are strongly advised to stop using them immediately and contact the manufacturer to arrange for a modification to take place. If you have one of the brands of heat pump tumble dryer listed below, please use the links to check whether your specific product is affected and register it for modification if necessary.
- Baumatic (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-baumatic-heat-pump-tumble-dryer-2505-0144)
- Candy (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-candy-heat-pump-tumble-dryer-2505-0143)
- Caple (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-caple-heat-pump-tumble-dryer-2505-0139)
- Haier (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-haier-heat-pump-tumble-dryer-2505-0135)
- Hoover (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-hoover-heat-pump-tumble-dryer-2505-0138)
- Iberna (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-iberna-heat-pump-tumble-dryer-2505-0166)
- Lamona (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-lamona-heat-pump-tumble-dryer-2505-0141)
- Montpellier (https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-montpellier-heat-pump-tumble-dryer-2505-0137)
Alert types

You can search the list to check products you own are safe and subscribe to email updates for new products added. The three types of alert added to the list are:
- Product recalls – These are for specific products that have been sold in the UK and may require you to act to receive a free replacement, repair or refund from the manufacturer or a retailer.
- Product safety reports – These are for specific products found in the UK where corrective measures other than a recall have either been ordered by an authority or are being undertaken by a business.
- Product safety alerts – These highlight product categories or sectors in the UK with risks of serious injury or fatality and where immediate steps are requested by OPSS from businesses, authorities and possibly consumers.
Background

The regulation of product safety in the UK is the responsibility of market surveillance authorities (MSAs), including OPSS and local trading standards authorities. Where MSAs identify that a product is unsafe through investigations, or where they have been notified by a business that a product they have placed on the market is unsafe, this must be notified on the Product Safety Database.

Products which present a serious or high risk and those which have been recalled or subject to a modification programme are published on the above list. MSAs may also submit other products for publication by notifying this to the UK Product Safety Contact Point within the OPSS Incident Management team xxx@xxx.xx (mailto:xxx@xxx.xx).

Further information

For consumers

How to report products that are unsafe and may have caused injury or damage. (https://www.gov.uk/guidance/consumer-products-reporting-product-safety-issues)

For businesses

If you need to notify your MSA of an unsafe product you have placed on the market, please read the guidance on business notifications of unsafe and noncompliant products (https://www.gov.uk/government/publications/business-notifications-of-unsafe-and-noncompliant-products).

The PAS 7100:2022 on Product Recall and Other Corrective Actions: Code of Practice is also available:

Access PAS 7100:2022 (https://knowledge.bsigroup.com/products/product-recall-and-other-corrective-actions-code-of-practice) – BSI website

For MSAs

If you need to add a product to the list, please read the guidance on the notification of unsafe and noncompliant products (https://www.gov.uk/guidance/notification-of-unsafe-and-noncompliant-products).

Contact xxx@xxx.xx (mailto:xxx@xxx.xx) with any queries.

The OPSS Incident Management Plan is also available:

Read the OPSS Incident Management Plan (https://www.gov.uk/government/publications/incident-management-plan).

Additional resources

Please note that this list does not cover food and drink, vehicles, or medicines and medical devices. The following sites contain further information on safety notices and recalls for these products:
- Food Standards Agency Alerts (https://www.food.gov.uk/news-alerts/search/alerts)/Food Standards Scotland Alerts (https://www.foodstandards.gov.scot/alerts)
- Driver and Vehicle Standards Agency Checker (https://www.gov.uk/check-vehicle-recall)
- Medicines and Healthcare products Regulatory Agency drugs and medical devices alerts (https://www.gov.uk/drug-device-alerts)
The OECD Global Recall Portal (https://globalrecalls.oecd.org/#/) also provides information on international recalls.