lordswrans/lordswrans2025-11-19 conversation_21
Source: hansard.parliament.uk (2025-11-19)

UK Parliament Hansard data: lordswrans/lordswrans2025-11-19 conversation_21

Baroness Bennett of Manor Castle:To ask His Majesty's Government, with regard to reporting by The Guardian on 30 October that HMRC had sent more than 23,000 letters about stopping child benefit following overseas travel, what data sources they used; what checks they made about the legality of this use; and whether a sudden rise in the stopping of child benefit led to any internal assessment of procedures. \p Lord Livermore: Child Benefit is paid to over 6.9 million families, supporting 11.9 million children. It is one of the most widely accessed benefits in the UK.

As part of ongoing efforts to reduce error and fraud in the Child Benefit system, HMRC ran a pilot from March 2024 to December 2024 using international travel data, provided by the Home Office, to identify Child Benefit claimants who may no longer satisfy residency-related eligibility criteria. This pilot saw thousands of people who had left the UK but carried on claiming Child Benefit removed from the system, preventing around £17m in incorrect payments.

This led to the expansion of the measure and investment in an additional 180 counter-fraud staff, announced at the Autumn Budget 2024. This is expected to save £350 million over the next five years.

The legal basis for disclosing information between HMRC and the Home Office for the purpose of tackling fraud is in Chapter 4 of the Digital Economy Act (“DEA”) 2017. HMRC has robust governance processes in place to assess its legal use of these powers to disclose and receive information from other public bodies.

In expanding the process over the past few months, a check of HMRC PAYE systems to look for continuing UK employment was excluded on around 23,500 enquiries. HMRC has now reinstated the employment check, conducted the check on all open cases, reinstated payments automatically without any need for claimant contact and backdated those payments.

HMRC is asking claimants under enquiry who believe they are still eligible to call the number in the letter they received. HMRC has set up a dedicated team to handle cases swiftly. Where eligibility is confirmed, payments will resume and HMRC will make backdated payments, so there will be no loss of entitlement. By the end of November, HMRC will have written to all claimants who have not yet made contact to provide them with a further 4 weeks to make contact.

HMRC is taking further steps to strengthen the process for this exercise and will no longer suspend payments at the outset of an enquiry. HMRC will give all claimants at least one month to evidence their entitlement first. Claimants will then be given a further month to respond before a decision to terminate their award is considered. HMRC has also introduced an upfront check to identify claimants from Northern Ireland whose exit from the UK was to the Republic of Ireland and will not issue enquiries on these claimants as part of this exercise. HMRC will streamline what is asked of claimants during these enquiries to confirm their ongoing eligibility for Child Benefit, and will continue to iterate the process where its monitoring and learning suggests that it should make further changes.