Local councils and charities urged to help more people get online with £9.5 million government fund
Source: gov.uk (2025-08-12)

The Digital Inclusion Innovation Fund will help more people get online, drive economic growth and raise living standards, as part of the Plan for Change.

More people will be supported to get online through new government fund helping to drive economic growth and raise living standards as part of the Plan for Change (https://www.gov.uk/missions).

Backed by £9.5 million from UK government, the funding will help tackle digital inequality across the UK, including through workshops to familiarise people with tech and donating new devices to those without access to online world.

Funding will be delivered in partnership with the devolved governments in Scotland, Wales and Northern Ireland – building on local knowledge and expertise.

Local charities and councils could benefit from £9.5 million in new UK government funding being announced today (Wednesday 13 August), to turbo-charge grassroots efforts to help the 1.6 million people in the UK who can’t access to online world. The money will support the best and smartest ways of tackling digital exclusion, which could include putting on workshops to familiarise people with tech, schemes donating devices like phones and laptops to the digitally excluded, all led by local councils, charities and other bodies working in the heart of their communities.

Digital exclusion is holding too many people back and tackling it is critical to driving growth, which is at the heart of the government’s Plan for Change. Research suggests that 7.9 million adults across the UK lack basic digital skills (https://www.lloydsbank.com/consumer-digital-index.html), while 1.6 million people live offline altogether (https://www.lloydsbank.com/consumer-digital-index.html). These are people who are locked out from some of the basic opportunities that modern life offers, whether that’s mastering the essential digital skills for work – like setting up an email account and sharing files – or facing higher costs for things like home insurance, train travel and food – with people paying up to 25% more than consumers who are online.

The government has today launched the Digital Inclusion Innovation Fund (https://www.gov.uk/government/publications/digital-inclusion-innovation-fund) to help tackle these issues and get more people online. In England, local government, charities and research organisations can apply for funding worth £25,000 to £500,000 to help boost digital inclusion and skills in their local areas. The devolved governments in Scotland, Wales and Northern Ireland will determine their own arrangements for the distribution of funding to best support local digital inclusion initiatives.

This follows June’s launch of the IT Reuse for Good charter (https://www.gov.uk/government/publications/it-reuse-for-good-charter), where organisations can pledge to donate devices to the digitally excluded.

UK Telecoms Minister Sir Chris Bryant said:

It is unacceptable that in 2025, millions of people across the UK simply can’t access the vast opportunities that technology and the online world offers. Digital inclusion is an essential for modern life and work, not just something that’s nice to have, and it forms a critical part of our Plan for Change.

Making technology widely accessible could be the thing that means a sick patient can speak to a GP remotely, or that helps a young person successfully apply for a job. Through this funding we’re moving further to empower local leaders and groups nationwide, who are already working tirelessly to get their communities connected and change countless lives for the better.

Welsh Government Cabinet Secretary for Social Justice, Jane Hutt, said:

For over a decade, Wales has led the way in digital inclusion, and our Digital Strategy for Wales makes clear our aim to ensure everyone who chooses to can engage safely and with confidence with digital.

Being digitally included means having the basic digital skills and tools needed for everyday life – from accessing vital services and applying for jobs to staying connected with friends and family.

This new funding from the UK government will build on the progress we’ve made, helping to further our lead and support the aim to support people to meet the minimum digital living standard.

The fund is being directed at local organisations because they are best placed to know how to support the needs of their communities. Where new and innovative ways of tackling digital exclusion are shown to be effective, the hope is that by proving them through this fund, they can then be rolled out wider across the country.

Launching the Digital Inclusion Innovation Fund delivers on a key commitment set out in the Digital Inclusion Action Plan published earlier this year, which set out this government’s first actions to tackle digital exclusion so that technology can be harnessed by everyone in the UK, and help the government boost growth and raise living standards under the Plan for Change.

Tackling digital exclusion will be crucial to raising living standards across the UK as part of the government’s Plan for Change, for instance by helping more people apply for jobs online, use the NHS app to book doctor’s appointments, or get advice on government services through tools like GOV.UK Chat (https://www.gov.uk/government/news/governments-experimental-ai-chatbot-to-help-people-set-up-small-businesses-and-find-support).

Notes for editors

The full Digital Inclusion Action Plan can be found on GOV.UK: Digital Inclusion Action Plan: First Steps (https://www.gov.uk/government/publications/digital-inclusion-action-plan-first-steps)

Research shows that digitally excluded people face higher costs for things like home insurance, train travel and food (https://www.centreforsocialjustice.org.uk/library/left-out) paying up to 25% more on average than consumers who are online.

Allocations for the devolved governments for this FY (25-26) have been calculated on a per capita basis and amount to:
- £440,368 for Wales
- £764,020 for Scotland
- £267,249 for Northern Ireland
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