Navigation Care Ltd
Source: gov.uk (2025-11-10)

We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.

The Armed Forces Covenant

An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families

The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.

Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.

This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.

Section 1: Principles of the Armed Forces Corporate Covenant

1.1 We Navigation Care Ltd will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:
- no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
- and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.
Section 2: Demonstrating our commitment

2.1 Navigation Care Ltd recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:
- Armed Forces Friendly
- UK Service Veterans And Leavers
- UK Service Spouses And Partners
- Armed Forces Day
- Reserve Forces Day
- Armed Forces Charities
We also pledge the following:

Promoting the Armed Forces: Rushall Care Home is proud to support and honour our armed forces, actively promoting their values of courage, dedication, and service. We warmly welcome veterans and their families, offering specialised care and a supportive community that celebrates their contributions. By fostering respect and appreciation for the armed forces, we strive to create a positive environment where their legacy is cherished. We will entirely engage with national events including participating in and promoting Armed Forces Day events, reserves Day and remembrance events. Here at Rushall Care home we will organise and participate in events that commemorate those who have served and fallen. Supporting armed forces charities. Employment support to members of the Armed Forces Community: Rushall Care Home will entirely support and guide the employment of the armed forces community. This will be achieved by sharing the personal stories (with their individual consent) showcasing their transferable experiences, skills, and dedication and implementing these in to care home life. Promoting new and diverse career paths that will provide life fulfilment post a military career. Communications, engagement and outreach: Rushall Care Home will collaborate on any and all initiatives which highlight and support the Armed Forces community. This will include Help for heroes, VE & Remembrance Days and the British legion. We are very active on social media mostly utilising Facebook, Instagram and have a good number of followers who will support and help us to promote our journey with The Veteran Friendly Framework. Health: Rushall Care Home will support the health and wellbeing of the UK Armed Forces community by utilising a multi-faceted approach. By connecting with various NHS services, charities, and dedicated programs we will access specialised services like Op Courage for mental health and Op Restore for physical health issues related to service. Additionally, charities such as Combat Stress and Help for Heroes also offer focused support for mental health and broader needs. The nursing team here at Rushall Care Home will actively assess, plan and implement any potential services which may be beneficial to any resident and/or veteran. Housing: Rushall Care Home will aim to support veterans in our nursing home by providing them with a safe and inclusive environment. Ensuring privacy and dignity is being maintained, whilst also tackling any concerns of social isolation by engaging with the Veteran Friendly Framework and driving companionship similar to their previous squads. We will improve the care home experience for veterans by identify veterans, understand their individual needs, connecting them and providing them with appropriate support they may require. Education: Rushall Care Home is dedicated to supporting the educational needs of any veterans and their families, recognising their unique skills and previous experiences they bring. Rushall Care Home aims to serve as a hub for veterans, offering a supportive environment to explore these opportunities. By partnering with local veteran organisations or hosting information sessions. By creating a veteran-friendly space with dedicated trained staff we can aim to ensure equal fair treatment and support. Civic responsibilities: Here In the UK and here at Rushall Care Home we have a civic responsibility towards our veterans, and this involves recognising and supporting those who have served in the Armed Forces, both during and after their service. This includes ensuring that our veterans are not disadvantaged in accessing public and commercial services and providing tailored support for their unique needs as they transition to civilian life. By engaging with the Armed Forces Covenant this will guide and support us in fulfilling our responsibilities, outlining our nation’s promise to treat veterans and their families fairly. Any additional commitment the organisation wishes to make. At Rushall Care Home, we deeply value the service and sacrifice of our military veterans and their families. We are proud to go above and beyond to provide the support, respect, and care they deserve. Whether its through tailored services, emotional support, or simply being there when it matters most our commitment to veterans and their loved ones is unwavering. You will always have our full support

2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.