Vanquis Bank
Source: gov.uk (2025-11-10)

We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.

The Armed Forces Covenant

An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families

The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.

Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.

This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.

Section 1: Principles of the Armed Forces Corporate Covenant

1.1 We Vanquis Bank will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:
- no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
- and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.
Section 2: Demonstrating our commitment

2.1 Vanquis Bank recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:
- Armed Forces Friendly
- UK Reservists
- UK Cadets
- Armed Forces Day
- Reserve Forces Day
- Armed Forces Charities
We also pledge the following:

We will publicise our commitments under the Armed Forces Covenant through: Featuring our pledge on our website, careers site and associated media and recruitment channels Encourage our Talent Acquisition team to include the Armed Forces Covenant logo in email signatures We will actively support employment opportunities for veterans, reservists, services spouses, and partners by: Partnering with the Career Transition Partnership (CTP) to create employment pathways for service leavers, including those who are wounded, injured or sick Advertising our job opportunities on the Forces Friendly job board to reach service spouses and partners. Engaging with local military recruitment and awareness events to connect with potential candidates. Recognizing military skills and qualifications where practical and inviting suitable veteran applicants who meet job selection criteria to interview. We are dedicated to fostering a supportive work environment by: Providing structured support for colleagues who are members of the Reserve Forces through our People policies. Establishing a colleague peer support group for veterans, spouses, and partners of service members, known as the Vanquis Forces Peer Circle. Our commitment extends beyond employment by actively engaging with the wider Armed Forces community through: Supporting our colleagues who wish to volunteer in local cadet units in our communities and schools Participating in and recognizing national events such as Armed Forces Day, Reserves Day, the Poppy Appeal, and Remembrance activities. Supporting Armed Forces charities through fundraising efforts and encouraging staff to volunteer.

2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.