Technology Tracker
Source: data.gov.uk (2020-10-08)

The Technology Tracker started in 2004. This research measures awareness, access, use of and attitudes towards fixed and mobile telecoms, internet, multi-channel TV, and radio, among UK adults (aged 16+). 
Across the UK overall, and within each UK nation, the Technology Tracker provides detailed analysis by key population demographics, sub-region, and by urban vs. rural. It collects data that enable comparisons to be made with older data collected by Ofcom, informing Ofcom analysis, reports and decisions.

Up to and including 2014, there were three waves of research per year: from 2015 to 2017, there were two waves per year, in April and October. From 2018  there will be one wave of research per year.

The data have  been published in csv format since 2011. The datasets from 2011 to 2015 inclusive contain the chart data only: from 2016 onwards they will contain all the data from the .spss files.

OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
NATION..........................................................................................................................................................................................................................................................................................................................................................................................................................1
Base : All respondents
REGION .........................................................................................................................................................................................................................................................................................................................................................................................................................3
Base : All respondents
URBANITY .....................................................................................................................................................................................................................................................................................................................................................................................................................7
Base : All respondents
CABLE AREA.................................................................................................................................................................................................................................................................................................................................................................................................................9
Base : All respondents
DEPRIVATION LEVEL.................................................................................................................................................................................................................................................................................................................................................................................................11
Base : All respondents
SE. GENDER ...............................................................................................................................................................................................................................................................................................................................................................................................................13
Base : All respondents
SF. AGE OF RESPONDENT.......................................................................................................................................................................................................................................................................................................................................................................................15
Base : All respondents
SG (QZ8). What is the occupation of the main wage earner in your household? CODE SOCIAL GRADE. (SINGLE CODE)..................................................................................................................................................................................................................................17
Base : All respondents
QZ6 (SG). WORKING STATUS...................................................................................................................................................................................................................................................................................................................................................................................19
Base : All respondents
QZ7 (SH). HOUSEHOLD STATUS..............................................................................................................................................................................................................................................................................................................................................................................21
Base : All respondents
SH (SI). Total number in household (including respondent and any children)............................................................................................................................................................................................................................................................................................................23
Base : All respondents
SI (SK). Household size...............................................................................................................................................................................................................................................................................................................................................................................................25
Base : All respondents
SJ. Total number of children in household (under 18), including respondent (if respondent is under 18) .................................................................................................................................................................................................................................................................27
Base : All respondents
QB1. SHOWCARD Which of the following do you, or does anyone in your household, have in your home at the moment? (MULTI CODE).........................................................................................................................................................................................................29
Base : All respondents
QB2. SHOWCARD And do you personally use...? (MULTI CODE)............................................................................................................................................................................................................................................................................................................................31
Base : All respondents
QB3 (QB4). SHOWCARD Which games console/s do you or does anyone in your household have at the moment? (MULTICODE) ....................................................................................................................................................................................................................33
Base : Those who have access to a games console at home
QB4 (QB5). SHOWCARD Which, if any, of these do you use your games console for? (MULTICODE) ..................................................................................................................................................................................................................................................................35
Base : Those who have access to a games console at home
QB5 (QB6) Does your household's e-reader (digital book reader) have built-in 3G access to a mobile network? This means that books can be purchased online and downloaded from anywhere with a signal, without the need for a Wi-Fi connection? ........................38
Base : Those who personally use an e-reader/ digital book reader
QC1. Is there a landline phone in your home that can be used to make and receive calls? (SINGLE CODE) PROMPTED....................................................................................................................................................................................................................................40
Base : All respondents

OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
QC2 (QC2A). Do you ever use this landline phone at home yourself to make or receive calls, for internet access or both? (MULTI CODE)..........................................................................................................................................................................................................42
Base : Those with a landline phone at home
QC3 (QC28). SHOWCARD Which of these do you consider to be your MAIN method of making and receiving telephone calls? (SINGLE CODE)..............................................................................................................................................................................................44
Base : All respondents
QC4 (QC28A). SHOWCARD And thinking about when you are at home, which is your MAIN method of making and receiving telephone calls? (SINGLE CODE).....................................................................................................................................................................46
Base : All respondents
QD1. How many mobile phones IN TOTAL do you AND members of your household use? (SINGLE CODE).........................................................................................................................................................................................................................................................48
Base : All respondents
QD2. Do you personally use a mobile phone? How many mobile phones with different telephone numbers do you use at least once a month? Please include any phones used for work or other purposes. (SINGLE CODE)....................................................................50
Base : All respondents
QD3 (QD10). Which mobile network do you use most often? (SINGLE CODE) ........................................................................................................................................................................................................................................................................................................52
Base : Those who personally use a mobile phone
QD4 (QD24B). Do you personally use a smartphone? IF UNSURE - A smartphone is a phone on which you can easily access emails, download files and applications, as well as view websites and generally surf the internet. Popular brands of smartphone include
BlackBerry, iPhone and Android phones such as the HTC Desire. ............................................................................................................................................................................................................................................................................................................................54
Base : Those who personally use a mobile phone
QD5 (QD40). SHOWCARD And which operating system is on your smartphone? This means the software which runs on your phone and determines the phone's appearance, interaction and functions. (SINGLE CODE) .......................................................................56
Base : Those with a smartphone
QD6 (QD27). SHOWCARD How likely is it that you will get a smartphone in the next 12 months? (SINGLE CODE)..............................................................................................................................................................................................................................................58
Base : Those without a smartphone
QD7 (QD11). SHOWCARD Which of these best describes the mobile package you personally use most often? (SINGLE CODE) .......................................................................................................................................................................................................................60
Base : Those who personally use a mobile phone
QD8 (QD11A). When you signed up for your current mobile contract did you get a handset with the contract or did you only get a SIM card? (SINGLE CODE).........................................................................................................................................................................62
Base : Those who use a postpay/ contract mobile phone
QD9 (QD41). Does your phone contract include any of these? (MULTI CODE)........................................................................................................................................................................................................................................................................................................64
Base : Those who use a postpay/ contract mobile phone
QD10 (QD42). Do you have a monthly data cap or allowance on your mobile phone contract where you can use a certain amount of mobile data to access the internet? Above this limit you might have to pay for any extra data usage. (SINGLE CODE)....................66
Base : Those who have an inclusive data allowance in their mobile phone contract
QD11 (QD43). SHOWCARD Do you know what your monthly data cap or allowance is?.........................................................................................................................................................................................................................................................................................68
Base : Those who have a monthly data cap or allowance on their mobile phone contract
QD12A (QD4A). SHOWCARD How often, if at all, do you use your mobile phone to send or receive text messages? (SINGLE CODE)...............................................................................................................................................................................................................70
Base : Those who personally use a mobile phone
QD12B (QD4B). SHOWCARD And how often, it at all, do you use your mobile phone to make calls? (SINGLE CODE) ........................................................................................................................................................................................................................................72
Base : Those who personally use a mobile phone
QD12C (QD4C). SHOWCARD How often, it at all, do you use your mobile phone to access email or internet services? (SINGLE CODE)...........................................................................................................................................................................................................74
Base : Those with a smartphone
QD12D (QD4D). SHOWCARD How often, it at all, do you use your mobile phone to use apps or applications? (SINGLE CODE).........................................................................................................................................................................................................................76
Base : Those with a smartphone
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)......................................................................................................................................................................78
Base : Those who personally use a mobile phone

OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE) .............................................................................................................................................................................................................................86
Base : Those who personally use a mobile phone
QD15 (QD28C). SHOWCARD You said that you use your mobile phone to access the internet. Which one of these best describes where you use your mobile phone to access the internet? (SINGLE CODE)...........................................................................................94
Base : Those who use their mobile phone to access the internet
QD16 (QD28E). SHOWCARD Which of these ways do you use your mobile phone to access the internet? (MULTI CODE).................................................................................................................................................................................................................................96
Base : Those who use their mobile phone to access the internet
QD17 (QD28F). SHOWCARD In which of these places do you use your mobile phone to access the internet outside of the home? (MULTI CODE)...........................................................................................................................................................................................98
Base : Those who use their mobile phone to access the internet outside the home
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE) ..................................................................................................................................................................................................................100
Base : Those with a smartphone
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)................................................................................................................................................................................104
Base : Those with a smartphone
QE1. Does your household have a PC, laptop, netbook or tablet computer? (MULTI CODE OPTIONS 1-4 ONLY)..............................................................................................................................................................................................................................................108
Base : All respondents
QE2 (QE35). How many tablet computers do you have in your household? (SINGLE CODE) ...............................................................................................................................................................................................................................................................................110
Base : Those with any tablet computers in the household
QE3 (QE36). Do you personally use this/ any of these tablet computer/s? (SINGLE CODE)..................................................................................................................................................................................................................................................................................112
Base : Those with any tablet computers in the household
QE4 (QE37). Is your tablet computer 3G enabled? This means that the tablet could be used - with a SIM card - to go online from anywhere with a signal, without the need for a Wi-Fi connection? (SINGLE CODE)................................................................................114
Base : Those who personally use a tablet computer
QE5 (QE38). And do you have a separate mobile subscription for your tablet, which allows you to go online from anywhere with a 3G signal, without the need for a Wi-Fi connection? (SINGLE CODE)....................................................................................................116
Base : Those who use a 3G enabled tablet computer
QE6 (QE2). Do you or does anyone in your household have access to the internet/ Worldwide Web at HOME (via any device, e.g. PC, laptop, mobile phone etc)? (SINGLE CODE)...................................................................................................................................118
Base : All respondents
QE7 (IN6). SHOWCARD Do you ever go online anywhere other than in your home at all (via any device, e.g. PC, laptop, mobile phone, etc.)? IF YES: Where is that? (MULTI CODE)................................................................................................................................120
Base : All respondents
QE8 (QE23). SHOWCARD And how often do you personally use the internet nowadays either at home or elsewhere? (SINGLE CODE)..........................................................................................................................................................................................................122
Base : Those who use the internet at home or elsewhere
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)................................................................................................................................................................................................................................124
Base : Those with access to the internet at home
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)................................................................................................................................................................................................................................128
Base : All respondents
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using mobile broadband? 132
Base : Those in a household with mobile broadband
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using mobile broadband? 134
Base : All respondents
QE11 (QE32). What were the reasons you took up a mobile broadband service? (MULTI CODE) UNPROMPTED..............................................................................................................................................................................................................................................136
Base : Those who use mobile broadband to access the internet

OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
QE12 (QE22C). Which one of these best describes where you use mobile broadband to access the internet? (SINGLE CODE) ........................................................................................................................................................................................................................138
Base : Those who use mobile broadband to access the internet
QE13 (QE32). SHOWCARD In which of these places do you use mobile broadband to access the internet outside of the home? (MULTI CODE) ............................................................................................................................................................................................140
Base : Those who use mobile broadband to access the internet outside the home
QE14 (QE3B). How many people aged 16 or over in your household (including yourself) could access the fixed broadband connection in your home if they wanted to? ........................................................................................................................................................142
Base : Those with fixed broadband at home where there is more than one person in household
QE15 (QE3A). How many people aged 16 or over in your household (including yourself) could access the mobile broadband connection in your home if they wanted to? .....................................................................................................................................................144
Base : Those with mobile broadband at home where there is more than one person in household
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)...............................................................................................................................................................................................146
Base : Those with access to the internet at home
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)............................................................................................................................................................154
Base : Those with access to the internet at home
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE).........................................................................................................................................................162
Base : Those in a household with fixed broadband
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)...........................................................................................................................................................................................................................166
Base : Those in a household with fixed broadband
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)..............................................................................................................................................................170
Base : Those in a household with mobile broadband
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE) ..........................................................................................................................................................................................................................174
Base : Those in a household with mobile broadband
QE22 (QE12X). SHOWCARD You said you use a mobile USB stick or dongle to access the internet, thinking about the speed of your mobile broadband, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE CODE)........178
Base : Those in a household with mobile broadband
QE23 (QE12). SHOWCARD Thinking about the speed of your household's fixed broadband internet, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE CODE) ............................................................................................180
Base : Those in a household with fixed broadband
QE24 (QE35). READ OUT DESCRIPTION OF WIRELESS ROUTER. Do you or anyone in your household use a fixed wireless internet connection at home (Wi-Fi)? (SINGLE CODE)...............................................................................................................................182
Base : Those in a household with fixed broadband
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)..........................................................................................................................................184
Base : Those using a wireless internet connection at home
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)........................................................................................................................................188
Base : Those using a wireless internet connection at home
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE) ...........................................................................................................................................................................................................................192
Base : All respondents
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE).......................................................................................................................................................................................................................................................196
Base : All respondents
QH2 (QH53). Is the MAIN TV in your household an HDTV set or HD ready? (SINGLE CODE)..............................................................................................................................................................................................................................................................................200
Base : Those with a TV in the household
QH3 (QH54) Although you have an HDTV ready set, to actually watch TV channels and programmes that are broadcast in high definition, you need an HD set top box or a TV with built-in HDTV receiver. For the main TV set, does your household have an HDTV
service - from either Sky, Virgin Media, Freesat or Freeview? (SINGLE CODE) .....................................................................................................................................................................................................................................................................................................202
Base : Those whose main TV set is an HDTV or HD-ready

OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
QH4 (QH57). Is the MAIN TV in your household 3D ready? IF NECESSARY - By this I mean that the TV can display pictures in 3D from specific channels (such as Sky 3D) or when watching 3D DVDs or Blue Ray disks or when playing 3D video games. (SINGLE
CODE)........................................................................................................................................................................................................................................................................................................................................................................................................................204
Base : Those with a TV in the household
QH5 (QH58). Do you or anyone in your household watch 3D content on your TV - whether from 3D TV channels, 3D DVDs or Blu Ray disks or 3D video games? (SINGLE CODE).....................................................................................................................................206
Base : Those whose main TV set is 3D ready
QH6 (QH59). SHOWCARD How often do you or anyone in your household watch 3D content on your TV? (SINGLE CODE).............................................................................................................................................................................................................................208
Base : Those whose main TV set is 3D ready
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)......................................................................................................................................................................................................................................................210
Base : Those with Satellite TV
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)..................................................................................................................................................................................................................214
Base : Those with paid for Sky Satellite TV
QH9 (QH5). SHOWCARD Which, if any, of these channels do you subscribe to through your Cable TV service? (MULTI CODE) ......................................................................................................................................................................................................................218
Base : Those with Cable TV
QH10A (QR1A). Does your household have Sky+? (SINGLE CODE) .....................................................................................................................................................................................................................................................................................................................220
Base : Those with Sky TV
QH10B (QR1B). Does your household have V+? (SINGLE CODE).........................................................................................................................................................................................................................................................................................................................222
Base : Those with Cable TV
QH10C (QR1C). Does your Freesat set top box allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)...............................................................................................................................................................224
Base : Those with Freesat
QH10D (QR1D). Does your Freeview box or Freeview TV set allow to record and store TV programmes, and also pause and rewind live TV programmes (this includes Freeview Playback and Freeview Plus boxes)? (SINGLE CODE)...............................................226
Base : Those with Freeview
QH10E (QR1E). Does your broadband TV service allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)...........................................................................................................................................................228
Base : Those with Broadband TV
QH10F (QR1F). Do you have a YouView set top box? This is a new product allowing you to watch catch-up TV via services such as BBC iPlayer and ITV Player, view TV 'on demand', and also record, pause and rewind live TV programmes. (SINGLE CODE).....230
Base : Those with a TV in the household
QH11 (QR5). SHOWCARD How often, if ever, do you use your DVR to watch recorded programmes? (SINGLE CODE)....................................................................................................................................................................................................................................232
Base : Those who own a DVR
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE).....................................234
Base : Those who own a DVR
QH13 (QR9). SHOWCARD When you watch recordings you have made with your DVR, how often, if at all, do you fast forward through the adverts? (SINGLE CODE).........................................................................................................................................................240
Base : Those who own a DVR
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)....................................................................................................................................................................................................242
Base : Those who own a DVR
QH15 (QR14). SHOWCARD When you watch television, which, if any, of these do you usually do first? (SINGLE CODE)..................................................................................................................................................................................................................................246
Base : Those who own a DVR
QH16 (QH42A). Do you ever watch TV programmes 'on demand' through your TV service? (READ EXPLANATION IF NECESSARY) IF 'YES' Are you watching programmes 'on demand' through your TV service such as Sky or Virgin Media, or through a
'standalone' service such as LoveFilm, Netflix or Blinkbox? .....................................................................................................................................................................................................................................................................................................................................248
Base : Those with multichannel TV
QH17 (QH42B). SHOWCARD How often, if ever, do you use your 'on demand' TV service to watch TV programmes after they've been shown?..............................................................................................................................................................................................250
Base : Those who ever watch TV programmes 'on demand' through their TV service

OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
QH18 (QH43A). Do you ever watch TV programmes online or download programmes from UK TV broadcasters' website (such as BBC iPlayer, ITV Player, Channel 4 On-Demand/ 4OD, Demand Five, or Sky Player) after they've been shown? I don't mean watching
live programmes online..............................................................................................................................................................................................................................................................................................................................................................................................252
Base : Those with access to the internet at home or elsewhere
QH19 (QH43B). SHOWCARD How often, if ever, do you watch TV programmes online or download from UK TV broadcasters' websites after they've been shown?..............................................................................................................................................................254
Base : Those who ever watch TV programmes online or download from UK TV broadcasters' websites
QH20 (QH62). Are any of your TV sets 'Smart TVs'? These are new types of TV that are connected to the internet and can stream video directly onto your television screen, without the need for a computer, set-top box or games console. IF NECESSARY - It's a TV
that allows you to surf the internet and stream movies, TV shows and videos using services such as BBC iPlayer,LoveFilm and YouTube. They are also sometimes referred to as a Connected TV or a Hybrid TV. .................................................................................256
Base : Those with a TV in the household
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your 'Smart TV' set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games console or computer.
(MULTI CODE)...........................................................................................................................................................................................................................................................................................................................................................................................................258
Base : Those with a 'Smart TV' in the household
QCHECK. Can I just check that you have the following services? (MULTI CODE)..................................................................................................................................................................................................................................................................................................262
Base : All respondents
QDM. And which, if any, of these services are you primarily or jointly responsible for - in terms of deciding which supplier or network to use? (MULTI CODE).........................................................................................................................................................................264
Base : All respondents
QG1. Do you receive more than one of these services as part of an overall deal or package from the same supplier? (SINGLE CODE) ............................................................................................................................................................................................................266
Base : All respondents
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same supplier? (MULTI
CODE)........................................................................................................................................................................................................................................................................................................................................................................................................................268
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same supplier? (MULTI
CODE)........................................................................................................................................................................................................................................................................................................................................................................................................................270
Base : All respondents
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)......................................................................................................................................................................................................................................................................................272
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)...............................................................................................................276
Base : All respondents
QP2A (QP11A). SHOWCARD How often, if at all, do you access the radio via - Radio set with AM Stereo - either at home or on portable radio. (SINGLE CODE)..................................................................................................................................................................280
Base : Those who listen to radio
QP2B (QP11B). SHOWCARD How often, if at all, do you access the radio via - Radio set with FM stereo - either at home or on portable radio. (SINGLE CODE)...................................................................................................................................................................282
Base : Those who listen to radio
QP2C (QP11C). SHOWCARD How often, if at all, do you access the radio via - Mobile phone. (SINGLE CODE)................................................................................................................................................................................................................................................284
Base : Those who listen to radio
QP2D (QP11D). SHOWCARD How often, if at all, do you access the radio via - Digital radio through TV. (SINGLE CODE)................................................................................................................................................................................................................................286
Base : Those who listen to radio
QP2E (QP11E). SHOWCARD How often, if at all, do you access the radio via - Digital radio through the internet. (SINGLE CODE) ..................................................................................................................................................................................................................288
Base : Those who listen to radio
QP2F (QP11F). SHOWCARD How often, if at all, do you access the radio via - DAB radio set. (SINGLE CODE)................................................................................................................................................................................................................................................290
Base : Those who listen to radio

OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
QP2G (QP11G) SHOWCARD How often, if at all, do you access the radio via - A car radio (FM). (SINGLE CODE)............................................................................................................................................................................................................................................292
Base : Those who listen to radio
QP2H (QP11H) SHOWCARD How often, if at all, do you access the radio via - A car radio (AM). (SINGLE CODE) ............................................................................................................................................................................................................................................294
Base : Those who listen to radio
QP2I (QP11I) SHOWCARD How often, if at all, do you access the radio via - A car radio (DAB). (SINGLE CODE).............................................................................................................................................................................................................................................296
Base : Those who listen to radio
SUMMARY - EVER USE DIGITAL RADIO................................................................................................................................................................................................................................................................................................................................................................298
Base : Those who listen to radio
QP3 (QP2). Before today, had you heard of digital radios, sometimes called D-A-B radios? READ OUT EXPLANATION IF NECESSARY (SINGLE CODE)............................................................................................................................................................................300
Base : All respondents
QP4 (QP9). How many DAB sets do you have in your household? (SINGLE CODE).............................................................................................................................................................................................................................................................................................302
Base : Those who listen to radio and are aware of digital radio
QZ1. SHOWCARD Could you please take a look at the options shown on this card and let me know which applies to you? (SINGLE CODE)...................................................................................................................................................................................................304
Base : All respondents
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)................................................................................................................................................................................................................................................................306
Base : All respondents
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)...............................................................................................................................................................................................................................................312
Base : All respondents
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)..........................................................................................................................................................................................................................................................................................316
Base : Those with poor vision, partial sight or blindness
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE) .....................................................................................................................................................................................................................................................................................320
Base : Those with poor hearing, partial hearing or deafness
QZ8 (QZ9A). Could you please tell me if your total household income from all sources before tax and other deductions is above or below £11,500 per year? .........................................................................................................................................................................324
Base : All respondents
QZ9 (QZ9). SHOWCARD Group in which you would place your total household income from all sources, before tax and other deductions? (SINGLE CODE).........................................................................................................................................................................326
Base : All respondents

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 1
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
NATION
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
England
1872
899
974
258
353
649
612
295
192
173
347
487
560
337
485
1872
-
-
-
84%
84%
84%
83%
84%
84%
83%
81%
86%
76%
85%
87%
85%
82%
81%
100%
-%
-%
-%
i
i
n
pqr
Scotland
195
94
101
28
33
66
68
34
8
28
33
41
55
39
61
-
195
-
-
9%
9%
9%
9%
8%
9%
9%
9%
4%
12%
8%
7%
8%
10%
10%
-%
100%
-%
-%
h
h
h
oqr
Wales
111
52
59
14
21
39
36
22
13
16
17
23
30
20
38
-
-
111
-
5%
5%
5%
5%
5%
5%
5%
6%
6%
7%
4%
4%
4%
5%
6%
-%
-%
100%
-%
opr
Northern Ireland
62
30
32
9
14
21
18
13
9
11
11
11
18
14
19
-
-
-
62
3%
3%
3%
3%
3%
3%
2%
3%
4%
5%
3%
2%
3%
3%
3%
-%
-%
-%
100%
opq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 1
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
NATION
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
England
1872
1653
220
1061
800
1162
711
84%
85%
74%
85%
82%
87%
84%
b
f
Scotland
195
161
34
100
96
102
93
9%
8%
11%
8%
10%
8%
11%
e
Wales
111
89
22
61
50
69
41
5%
5%
7%
5%
5%
5%
5%
a
Northern Ireland
62
39
22
32
30
-
-
3%
2%
8%
3%
3%
-%
-%
a
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 2
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
REGION
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
North East
97
46
51
16
23
32
26
19
7
9
12
20
30
19
28
97
-
-
-
4%
4%
4%
5%
5%
4%
4%
5%
3%
4%
3%
4%
4%
5%
5%
5%
-%
-%
-%
pqr
North West
248
107
141
26
44
85
93
29
31
22
50
83
61
36
68
248
-
-
-
11%
10%
12%
8%
11%
11%
13%
8%
14%
10%
12%
15%
9%
9%
11%
13%
-%
-%
-%
c
g
g
lm
pqr
Yorkshire
186
94
92
28
37
54
66
23
14
13
15
36
52
40
58
186
-
-
-
8%
9%
8%
9%
9%
7%
9%
6%
6%
6%
4%
6%
8%
10%
10%
10%
-%
-%
-%
k
pqr
East Midlands
157
79
78
23
30
47
57
37
23
27
35
34
46
29
45
157
-
-
-
7%
7%
7%
7%
7%
6%
8%
10%
10%
12%
9%
6%
7%
7%
8%
8%
-%
-%
-%
pqr
West Midlands
193
94
99
26
38
63
67
42
24
13
9
32
57
42
62
193
-
-
-
9%
9%
8%
8%
9%
8%
9%
11%
11%
6%
2%
6%
9%
10%
10%
10%
-%
-%
-%
ij
ij
j
k
k
pqr
East of England
204
105
99
23
39
67
76
34
27
32
37
48
57
44
55
204
-
-
-
9%
10%
9%
7%
9%
9%
10%
9%
12%
14%
9%
8%
9%
11%
9%
11%
-%
-%
-%
pqr
London
283
138
144
41
57
115
69
31
25
7
53
103
96
27
57
283
-
-
-
13%
13%
12%
13%
14%
15%
9%
8%
11%
3%
13%
18%
14%
7%
9%
15%
-%
-%
-%
f
f
i
i
gi
mn
mn
pqr
South East
316
147
170
55
55
131
75
51
22
32
100
97
103
55
61
316
-
-
-
14%
14%
15%
18%
13%
17%
10%
14%
10%
14%
25%
17%
16%
13%
10%
17%
-%
-%
-%
f
f
ghi
n
n
pqr
South West
187
88
99
19
29
56
83
30
18
19
35
33
59
44
50
187
-
-
-
8%
8%
8%
6%
7%
7%
11%
8%
8%
8%
8%
6%
9%
11%
8%
10%
-%
-%
-%
cde
k
pqr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 2
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
REGION
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Wales
111
52
59
14
21
39
36
22
13
16
17
23
30
20
38
-
-
111
-
5%
5%
5%
5%
5%
5%
5%
6%
6%
7%
4%
4%
4%
5%
6%
-%
-%
100%
-%
opr
Scotland
195
94
101
28
33
66
68
34
8
28
33
41
55
39
61
-
195
-
-
9%
9%
9%
9%
8%
9%
9%
9%
4%
12%
8%
7%
8%
10%
10%
-%
100%
-%
-%
h
h
h
oqr
Northern Ireland
62
30
32
9
14
21
18
13
9
11
11
11
18
14
19
-
-
-
62
3%
3%
3%
3%
3%
3%
2%
3%
4%
5%
3%
2%
3%
3%
3%
-%
-%
-%
100%
opq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 2
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
REGION
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
North East
97
90
7
57
41
38
59
4%
5%
2%
5%
4%
3%
7%
e
North West
248
231
18
125
123
134
114
11%
12%
6%
10%
13%
10%
14%
b
e
Yorkshire
186
164
22
95
91
108
78
8%
8%
7%
8%
9%
8%
9%
East Midlands
157
131
26
79
77
115
41
7%
7%
9%
6%
8%
9%
5%
f
West Midlands
193
172
22
99
93
113
80
9%
9%
7%
8%
10%
8%
9%
East of England
204
167
37
118
83
153
51
9%
9%
13%
9%
8%
11%
6%
a
f
London
283
283
-
173
106
96
186
13%
15%
-%
14%
11%
7%
22%
b
d
e
South East
316
275
41
209
106
252
65
14%
14%
14%
17%
11%
19%
8%
d
f
South West
187
141
47
105
81
152
35
8%
7%
16%
8%
8%
11%
4%
a
f
Wales
111
89
22
61
50
69
41
5%
5%
7%
5%
5%
5%
5%
a
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 2
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
REGION
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Scotland
195
161
34
100
96
102
93
9%
8%
11%
8%
10%
8%
11%
e
Northern Ireland
62
39
22
32
30
-
-
3%
2%
8%
3%
3%
-%
-%
a
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 3
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
URBANITY
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Urban
1942
926
1016
279
376
664
624
324
185
196
347
474
575
351
540
1653
161
89
39
87%
86%
87%
90%
89%
86%
85%
89%
83%
86%
85%
84%
87%
86%
90%
88%
83%
80%
64%
ef
f
h
km
pqr
r
r
Rural
298
148
150
30
45
112
111
40
37
32
62
88
87
59
62
220
34
22
22
13%
14%
13%
10%
11%
14%
15%
11%
17%
14%
15%
16%
13%
14%
10%
12%
17%
20%
36%
c
cd
g
n
n
o
o
opq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 3
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
URBANITY
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Urban
1942
1942
-
1086
848
1069
834
87%
100%
-%
87%
87%
80%
99%
b
e
Rural
298
-
298
167
128
264
11
13%
-%
100%
13%
13%
20%
1%
a
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 4
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
CABLE AREA
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
TELEWEST
515
237
277
67
104
171
173
84
51
40
107
131
149
85
150
470
44
-
-
23%
22%
24%
22%
25%
22%
24%
23%
23%
17%
26%
23%
22%
21%
25%
25%
23%
-%
-%
i
qr
qr
NTL
677
323
354
107
125
226
220
127
80
64
116
164
199
123
191
620
32
5
20
30%
30%
30%
34%
30%
29%
30%
35%
36%
28%
28%
29%
30%
30%
32%
33%
16%
5%
33%
pq
q
pq
NEITHER
1048
514
534
136
191
379
342
153
92
124
185
267
315
202
260
783
119
105
41
47%
48%
46%
44%
46%
49%
47%
42%
41%
54%
45%
48%
48%
49%
43%
42%
61%
95%
67%
ghj
n
o
opr
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 4
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
CABLE AREA
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
TELEWEST
515
515
-
287
226
243
272
23%
26%
-%
23%
23%
18%
32%
b
e
NTL
677
660
18
370
303
365
292
30%
34%
6%
30%
31%
27%
35%
b
e
NEITHER
1048
768
280
596
447
725
281
47%
40%
94%
48%
46%
54%
33%
a
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 5
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
DEPRIVATION LEVEL
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Low
1333
643
690
159
224
485
465
161
122
141
286
407
419
241
263
1162
102
69
-
60%
60%
59%
51%
53%
63%
63%
44%
55%
62%
70%
72%
63%
59%
44%
62%
52%
63%
-%
cd
cd
g
g
ghi
lmn
n
n
pr
r
pr
Medium
783
372
411
130
163
251
239
169
89
74
107
138
207
144
292
658
84
41
-
35%
35%
35%
42%
39%
32%
33%
46%
40%
32%
26%
25%
31%
35%
49%
35%
43%
37%
-%
ef
ef
ij
j
k
k
klm
r
or
r
High
62
29
33
12
20
18
13
21
3
3
3
6
19
10
28
53
9
-
-
3%
3%
3%
4%
5%
2%
2%
6%
1%
1%
1%
1%
3%
3%
5%
3%
5%
-%
-%
ef
hij
k
k
qr
qr
Undefined
62
30
32
9
14
21
18
13
9
11
11
11
18
14
19
-
-
-
62
3%
3%
3%
3%
3%
3%
2%
3%
4%
5%
3%
2%
3%
3%
3%
-%
-%
-%
100%
opq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 5
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
DEPRIVATION LEVEL
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Low
1333
1069
264
797
526
1333
-
60%
55%
89%
64%
54%
100%
-%
a
d
f
Medium
783
772
11
392
389
-
783
35%
40%
4%
31%
40%
-%
93%
b
c
e
High
62
62
-
32
30
-
62
3%
3%
-%
3%
3%
-%
7%
b
e
Undefined
62
39
22
32
30
-
-
3%
2%
8%
3%
3%
-%
-%
a
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 6
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SE. GENDER
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Male
1074
1074
-
159
179
364
372
145
96
101
215
281
308
236
248
899
94
52
30
48%
100%
-%
51%
43%
47%
51%
40%
43%
44%
53%
50%
47%
58%
41%
48%
48%
47%
48%
b
d
d
ghi
n
kln
Female
1166
-
1166
151
241
411
362
219
126
128
193
281
354
174
354
974
101
59
32
52%
-%
100%
49%
57%
53%
49%
60%
57%
56%
47%
50%
53%
42%
59%
52%
52%
53%
52%
a
cf
j
j
j
m
m
km
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 6
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SE. GENDER
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Male
1074
926
148
650
416
643
401
48%
48%
50%
52%
43%
48%
47%
d
Female
1166
1016
150
603
560
690
444
52%
52%
50%
48%
57%
52%
53%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 7
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SF. AGE OF RESPONDENT
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
16 - 17
37
24
13
37
-
-
-
2
2
*
1
9
11
5
12
28
4
3
2
2%
2%
1%
12%
-%
-%
-%
*%
1%
*%
*%
2%
2%
1%
2%
1%
2%
3%
3%
b
def
18 - 24
272
135
138
272
-
-
-
48
25
24
36
61
95
38
78
230
24
11
7
12%
13%
12%
88%
-%
-%
-%
13%
11%
11%
9%
11%
14%
9%
13%
12%
12%
10%
12%
def
j
m
25 - 34
421
179
241
-
421
-
-
60
52
55
95
100
129
83
108
353
33
21
14
19%
17%
21%
-%
100%
-%
-%
16%
23%
24%
23%
18%
20%
20%
18%
19%
17%
19%
22%
a
cef
g
g
g
35 - 44
447
204
244
-
-
447
-
43
37
56
128
131
145
87
83
374
40
22
12
20%
19%
21%
-%
-%
58%
-%
12%
17%
25%
31%
23%
22%
21%
14%
20%
20%
20%
19%
cdf
gh
gh
n
n
n
45 - 54
328
160
168
-
-
328
-
47
21
46
94
92
85
64
87
276
27
17
9
15%
15%
14%
-%
-%
42%
-%
13%
9%
20%
23%
16%
13%
16%
14%
15%
14%
15%
15%
cdf
gh
gh
55 - 64
315
154
161
-
-
-
315
52
39
28
38
69
88
59
99
255
32
20
8
14%
14%
14%
-%
-%
-%
43%
14%
17%
12%
9%
12%
13%
14%
17%
14%
16%
18%
13%
cde
j
j
k
65 - 74
220
112
108
-
-
-
220
53
23
12
15
55
54
37
70
187
19
8
5
10%
10%
9%
-%
-%
-%
30%
15%
10%
5%
4%
10%
8%
9%
12%
10%
9%
7%
9%
cde
ij
j
l
75+
200
107
94
-
-
-
200
60
24
7
1
46
54
37
63
169
18
8
4
9%
10%
8%
-%
-%
-%
27%
17%
11%
3%
*%
8%
8%
9%
11%
9%
9%
7%
7%
cde
hij
ij
j
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 7
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SF. AGE OF RESPONDENT
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
16 - 17
37
33
4
6
31
18
17
2%
2%
1%
*%
3%
1%
2%
c
18 - 24
272
246
26
140
130
141
124
12%
13%
9%
11%
13%
11%
15%
b
e
25 - 34
421
376
45
310
108
224
183
19%
19%
15%
25%
11%
17%
22%
d
e
35 - 44
447
394
53
356
90
287
148
20%
20%
18%
28%
9%
22%
18%
d
f
45 - 54
328
270
58
257
69
198
121
15%
14%
20%
21%
7%
15%
14%
a
d
55 - 64
315
276
39
148
164
201
105
14%
14%
13%
12%
17%
15%
12%
c
65 - 74
220
180
39
25
195
135
79
10%
9%
13%
2%
20%
10%
9%
a
c
75+
200
167
33
11
188
128
68
9%
9%
11%
1%
19%
10%
8%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 8
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SG (QZ8). What is the occupation of the main wage earner in your household? CODE SOCIAL GRADE. (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
A
37
21
16
8
5
17
7
1
4
1
13
37
-
-
-
31
2
3
*
2%
2%
1%
3%
1%
2%
1%
*%
2%
*%
3%
7%
-%
-%
-%
2%
1%
3%
*%
f
f
g
gi
lmn
B
526
260
266
62
95
207
163
11
31
27
175
526
-
-
-
455
39
20
11
23%
24%
23%
20%
23%
27%
22%
3%
14%
12%
43%
93%
-%
-%
-%
24%
20%
18%
18%
cf
g
g
ghi
lmn
r
C1
662
308
354
106
129
230
197
65
69
91
127
-
662
-
-
560
55
30
18
30%
29%
30%
34%
31%
30%
27%
18%
31%
40%
31%
-%
100%
-%
-%
30%
28%
27%
29%
f
g
ghj
g
kmn
C2
410
236
174
43
83
151
133
46
46
72
65
-
-
410
-
337
39
20
14
18%
22%
15%
14%
20%
19%
18%
13%
21%
31%
16%
-%
-%
100%
-%
18%
20%
18%
23%
b
c
g
ghj
kln
D
280
118
162
46
49
92
93
50
52
31
24
-
-
-
280
232
22
19
7
12%
11%
14%
15%
12%
12%
13%
14%
23%
14%
6%
-%
-%
-%
46%
12%
11%
17%
11%
a
j
gij
j
klm
or
E
322
130
192
44
60
78
141
192
22
6
4
-
-
-
322
253
39
18
12
14%
12%
16%
14%
14%
10%
19%
53%
10%
2%
1%
-%
-%
-%
54%
14%
20%
17%
19%
a
e
de
hij
ij
klm
o
o
Refused
3
1
2
1
-
*
2
1
-
-
1
-
-
-
-
3
-
*
-
*%
*%
*%
*%
-%
*%
*%
*%
-%
-%
*%
-%
-%
-%
-%
*%
-%
*%
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 8
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SG (QZ8). What is the occupation of the main wage earner in your household? CODE SOCIAL GRADE. (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
A
37
30
7
20
17
21
15
2%
2%
2%
2%
2%
2%
2%
B
526
444
81
353
171
386
129
23%
23%
27%
28%
18%
29%
15%
d
f
C1
662
575
87
427
230
419
226
30%
30%
29%
34%
24%
31%
27%
d
f
C2
410
351
59
278
132
241
155
18%
18%
20%
22%
14%
18%
18%
d
D
280
241
38
163
115
141
132
12%
12%
13%
13%
12%
11%
16%
e
E
322
299
24
10
309
123
188
14%
15%
8%
1%
32%
9%
22%
b
c
e
Refused
3
2
1
1
2
3
*
*%
*%
*%
*%
*%
*%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 9
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ6 (SG). WORKING STATUS
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Working full time (30hrs/wk+)
939
572
366
101
240
478
119
23
72
142
285
295
337
210
96
795
74
46
24
42%
53%
31%
33%
57%
62%
16%
6%
32%
62%
70%
52%
51%
51%
16%
42%
38%
42%
38%
b
f
cf
cf
g
gh
gh
n
n
n
Working part time (8-29 hrs/wk)
314
77
236
45
70
135
64
39
50
33
76
78
90
68
78
266
26
15
8
14%
7%
20%
14%
17%
17%
9%
11%
23%
15%
19%
14%
14%
17%
13%
14%
13%
13%
13%
a
f
f
f
gi
g
Not working (i.e. under 8hrs/wk) -
retired
469
232
237
1
-
7
461
120
51
25
16
119
122
79
147
390
48
21
11
21%
22%
20%
*%
-%
1%
63%
33%
23%
11%
4%
21%
18%
19%
24%
21%
24%
19%
18%
cde
hij
ij
j
lm
Not working (i.e. under 8hrs/wk) -
unemployed (registered/not registered
but looking for work)
152
80
72
36
32
63
21
75
13
10
3
7
14
8
123
115
20
11
7
7%
7%
6%
12%
8%
8%
3%
21%
6%
4%
1%
1%
2%
2%
20%
6%
10%
10%
12%
f
f
f
hij
j
j
klm
o
o
o
Not working (i.e. under 8hrs/wk) -
student
123
63
60
96
19
5
3
25
9
6
7
30
64
9
20
104
12
3
4
6%
6%
5%
31%
5%
1%
*%
7%
4%
3%
2%
5%
10%
2%
3%
6%
6%
3%
7%
def
ef
ij
m
kmn
Not working (i.e. under 8hrs/wk) -
housewife/ disabled/ other
231
40
191
28
57
83
63
80
27
13
19
32
29
36
134
192
16
15
8
10%
4%
16%
9%
13%
11%
9%
22%
12%
5%
5%
6%
4%
9%
22%
10%
8%
13%
13%
a
f
hij
ij
l
klm
Don't know
12
9
3
3
2
3
3
2
-
1
2
2
6
-
4
12
-
-
-
1%
1%
*%
1%
1%
*%
*%
1%
-%
*%
1%
*%
1%
-%
1%
1%
-%
-%
-%
m
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 9
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ6 (SG). WORKING STATUS
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Working full time (30hrs/wk+)
939
825
114
939
-
571
344
42%
42%
38%
75%
-%
43%
41%
d
Working part time (8-29 hrs/wk)
314
261
53
314
-
226
80
14%
13%
18%
25%
-%
17%
9%
a
d
f
Not working (i.e. under 8hrs/wk) - retired
469
398
70
-
469
289
169
21%
21%
24%
-%
48%
22%
20%
c
Not working (i.e. under 8hrs/wk) - unemployed
(registered/not registered but looking for work)
152
136
17
-
152
62
83
7%
7%
6%
-%
16%
5%
10%
c
e
Not working (i.e. under 8hrs/wk) - student
123
113
10
-
123
58
61
6%
6%
3%
-%
13%
4%
7%
c
e
Not working (i.e. under 8hrs/wk) - housewife/ disabled/
other
231
201
31
-
231
117
106
10%
10%
10%
-%
24%
9%
13%
c
e
Don't know
12
9
3
-
-
9
2
1%
*%
1%
-%
-%
1%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 10
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ7 (SH). HOUSEHOLD STATUS
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Being bought on mortgage
777
388
389
92
165
413
107
25
48
92
266
277
264
166
70
645
70
36
26
35%
36%
33%
30%
39%
53%
15%
7%
22%
40%
65%
49%
40%
40%
12%
34%
36%
33%
43%
f
cf
cdf
g
gh
ghi
lmn
n
n
oq
Owned outright by household
561
281
280
23
24
100
414
77
61
39
75
175
165
97
123
463
50
31
17
25%
26%
24%
7%
6%
13%
56%
21%
27%
17%
18%
31%
25%
24%
21%
25%
26%
28%
28%
cd
cde
ij
lmn
Rented from Local Authority/ Housing
Association/ Trust
483
199
283
71
108
139
164
175
63
47
13
27
92
86
277
390
54
32
7
22%
19%
24%
23%
26%
18%
22%
48%
29%
21%
3%
5%
14%
21%
46%
21%
28%
29%
11%
a
e
e
hij
ij
j
k
kl
klm
r
or
or
Rented from Private Landlord
377
181
196
103
116
119
39
86
47
49
50
72
125
55
125
340
20
8
9
17%
17%
17%
33%
28%
15%
5%
24%
21%
22%
12%
13%
19%
13%
21%
18%
10%
7%
15%
ef
ef
f
j
j
j
km
km
pq
q
Other
14
6
7
6
1
2
5
1
2
1
2
4
6
1
3
13
1
-
*
1%
1%
1%
2%
*%
*%
1%
*%
1%
*%
1%
1%
1%
*%
*%
1%
*%
-%
1%
de
Don't know
28
18
10
15
6
1
5
1
1
*
1
7
11
6
4
22
1
4
1
1%
2%
1%
5%
2%
*%
1%
*%
*%
*%
*%
1%
2%
1%
1%
1%
*%
3%
2%
def
e
op
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 10
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ7 (SH). HOUSEHOLD STATUS
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Being bought on mortgage
777
677
100
645
130
533
218
35%
35%
33%
51%
13%
40%
26%
d
f
Owned outright by household
561
458
103
199
361
396
147
25%
24%
35%
16%
37%
30%
17%
a
c
f
Rented from Local Authority/ Housing Association/ Trust
483
436
47
172
311
184
292
22%
22%
16%
14%
32%
14%
35%
b
c
e
Rented from Private Landlord
377
334
44
218
156
193
175
17%
17%
15%
17%
16%
14%
21%
e
Other
14
12
2
10
4
9
4
1%
1%
1%
1%
*%
1%
1%
Don't know
28
25
3
9
14
18
9
1%
1%
1%
1%
1%
1%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 11
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SH (SI). Total number in household (including respondent and any children)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
1
397
183
213
17
35
85
260
145
48
31
23
77
102
55
161
321
45
19
12
18%
17%
18%
5%
8%
11%
35%
40%
21%
13%
6%
14%
15%
13%
27%
17%
23%
17%
19%
c
cde
hij
ij
j
klm
o
2
805
404
402
74
124
209
397
118
87
84
130
202
245
160
198
680
69
40
17
36%
38%
34%
24%
30%
27%
54%
32%
39%
37%
32%
36%
37%
39%
33%
36%
35%
36%
27%
cde
n
r
r
r
3
422
203
219
88
112
170
52
48
35
44
95
102
142
71
108
343
44
22
13
19%
19%
19%
28%
27%
22%
7%
13%
16%
19%
23%
18%
21%
17%
18%
18%
22%
20%
22%
ef
f
f
g
gh
4
396
186
209
73
90
214
19
29
31
42
118
132
111
82
70
340
25
19
12
18%
17%
18%
24%
21%
28%
3%
8%
14%
18%
29%
24%
17%
20%
12%
18%
13%
17%
19%
f
f
df
g
g
ghi
ln
n
n
p
5+
220
98
122
58
59
96
7
24
21
28
43
49
64
42
65
188
12
11
9
10%
9%
10%
19%
14%
12%
1%
7%
10%
12%
10%
9%
10%
10%
11%
10%
6%
10%
14%
ef
f
f
g
p
Mean number of people
2.7
2.7
2.7
3.3
3.1
3.1
1.8
2.1
2.6
2.9
3.1
2.8
2.7
2.8
2.6
2.7
2.5
2.7
2.9
def
f
f
g
gh
ghi
n
n
n
p
p
p
Standard deviation
1.37
1.33
1.40
1.34
1.42
1.36
.77
1.39
1.45
1.41
1.19
1.24
1.34
1.31
1.52
1.38
1.19
1.39
1.44
Standard error
.03
.04
.04
.07
.07
.05
.02
.06
.09
.08
.06
.05
.05
.06
.05
.03
.07
.09
.09
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 11
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SH (SI). Total number in household (including respondent and any children)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
1
397
342
55
132
264
224
161
18%
18%
18%
11%
27%
17%
19%
c
2
805
698
107
417
383
486
303
36%
36%
36%
33%
39%
36%
36%
c
3
422
349
73
299
122
265
144
19%
18%
25%
24%
13%
20%
17%
a
d
4
396
355
41
283
111
242
142
18%
18%
14%
23%
11%
18%
17%
b
d
5+
220
198
22
123
96
116
96
10%
10%
7%
10%
10%
9%
11%
e
Mean number of people
2.7
2.7
2.6
2.9
2.4
2.7
2.7
d
Standard deviation
1.37
1.39
1.24
1.28
1.43
1.29
1.47
Standard error
.03
.03
.06
.04
.04
.03
.05
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 12
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SI (SK). Household size
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Small (1-2 people)
1202
587
615
91
159
295
657
263
135
115
153
279
346
215
359
1001
114
59
28
54%
55%
53%
29%
38%
38%
89%
72%
61%
50%
38%
50%
52%
52%
60%
53%
58%
53%
45%
c
c
cde
hij
ij
j
klm
r
r
Medium (3-4 people)
818
390
428
161
202
384
71
77
66
86
212
234
253
153
178
683
69
41
25
37%
36%
37%
52%
48%
50%
10%
21%
30%
38%
52%
42%
38%
37%
30%
36%
35%
37%
40%
f
f
f
g
g
ghi
n
n
n
Large (5+ people)
220
98
122
58
59
96
7
24
21
28
43
49
64
42
65
188
12
11
9
10%
9%
10%
19%
14%
12%
1%
7%
10%
12%
10%
9%
10%
10%
11%
10%
6%
10%
14%
ef
f
f
g
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 12
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SI (SK). Household size
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Small (1-2 people)
1202
1040
162
548
646
710
464
54%
54%
54%
44%
66%
53%
55%
c
Medium (3-4 people)
818
704
114
581
234
507
286
37%
36%
38%
46%
24%
38%
34%
d
f
Large (5+ people)
220
198
22
123
96
116
96
10%
10%
7%
10%
10%
9%
11%
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 13
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SJ. Total number of children in household (under 18), including respondent (if respondent is under 18)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
None
1421
738
684
179
180
350
713
261
138
134
208
344
436
258
381
1191
125
69
37
63%
69%
59%
58%
43%
45%
97%
72%
62%
59%
51%
61%
66%
63%
63%
64%
64%
63%
59%
b
de
cde
hij
j
1
341
146
195
73
87
165
16
45
31
39
74
89
109
59
84
273
43
14
12
15%
14%
17%
24%
21%
21%
2%
12%
14%
17%
18%
16%
17%
14%
14%
15%
22%
12%
19%
a
f
f
f
g
oq
2
333
137
196
39
96
191
6
34
32
36
98
104
83
65
81
286
20
19
8
15%
13%
17%
13%
23%
25%
1%
9%
15%
16%
24%
18%
13%
16%
13%
15%
10%
17%
12%
a
f
cf
cf
g
g
ghi
ln
p
p
3
103
39
64
13
40
50
*
13
11
13
24
24
24
22
33
88
6
5
5
5%
4%
6%
4%
9%
6%
*%
4%
5%
5%
6%
4%
4%
5%
5%
5%
3%
4%
8%
a
f
cf
f
op
4
24
8
16
4
7
12
-
5
6
4
3
2
5
4
13
19
2
2
-
1%
1%
1%
1%
2%
2%
-%
1%
3%
2%
1%
*%
1%
1%
2%
1%
1%
2%
-%
f
f
f
k
r
5+
18
6
12
1
10
6
-
5
4
3
1
1
4
2
11
15
-
2
1
1%
1%
1%
*%
2%
1%
-%
1%
2%
1%
*%
*%
1%
*%
2%
1%
-%
2%
1%
f
cef
f
j
km
Mean number of children
.7
.6
.8
.7
1.2
1.0
*
.6
.8
.8
.9
.7
.6
.7
.8
.7
.6
.8
.7
a
f
cef
cf
g
g
g
l
p
p
Standard deviation
1.06
.98
1.11
.99
1.29
1.13
.24
1.08
1.25
1.16
1.04
.96
.98
1.04
1.23
1.07
.87
1.20
1.11
Standard error
.02
.03
.03
.05
.06
.04
.01
.05
.07
.07
.05
.04
.04
.04
.04
.02
.06
.08
.07
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 13
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SJ. Total number of children in household (under 18), including respondent (if respondent is under 18)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
None
1421
1224
198
695
716
850
535
63%
63%
66%
55%
73%
64%
63%
c
1
341
291
50
246
94
208
121
15%
15%
17%
20%
10%
16%
14%
d
2
333
297
36
230
102
206
119
15%
15%
12%
18%
10%
15%
14%
d
3
103
92
11
65
38
53
45
5%
5%
4%
5%
4%
4%
5%
4
24
22
2
11
13
12
12
1%
1%
1%
1%
1%
1%
1%
5+
18
17
1
6
12
4
13
1%
1%
*%
*%
1%
*%
2%
c
e
Mean number of children
.7
.7
.6
.8
.5
.6
.7
b
d
e
Standard deviation
1.06
1.08
.92
1.03
1.08
.98
1.16
Standard error
.02
.02
.04
.03
.03
.03
.04
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 14
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB1. SHOWCARD Which of the following do you, or does anyone in your household, have in your home at the moment? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Video games console connected to a
TV (e.g. Sony PlayStation, Nintendo
Wii or Microsoft Xbox)
1088
511
577
229
291
470
98
114
104
141
267
285
340
210
252
911
94
53
31
49%
48%
49%
74%
69%
61%
13%
31%
47%
62%
65%
51%
51%
51%
42%
49%
48%
48%
49%
ef
ef
f
g
gh
gh
n
n
n
Handheld/ portable games player (e.g.
Nintendo DS, Sony PSP)
612
262
350
107
149
315
41
59
52
72
168
184
172
124
132
502
56
36
18
27%
24%
30%
35%
35%
41%
6%
16%
23%
32%
41%
33%
26%
30%
22%
27%
29%
33%
29%
a
f
f
f
g
gh
ghi
ln
n
E-reader - digital book reader (e.g.
Kindle, Sony Reader, Kobo eReader,
iRiver Reader)
375
175
200
64
74
170
67
23
28
46
107
158
123
56
37
320
28
16
10
17%
16%
17%
21%
18%
22%
9%
6%
12%
20%
26%
28%
19%
14%
6%
17%
14%
15%
17%
f
f
f
g
gh
gh
lmn
mn
n
None of these
991
487
504
73
106
243
570
227
105
74
103
215
280
174
319
825
88
51
26
44%
45%
43%
23%
25%
31%
78%
62%
47%
32%
25%
38%
42%
42%
53%
44%
45%
47%
42%
cd
cde
hij
ij
klm
Don't know
23
10
13
1
4
4
14
5
4
*
2
7
5
3
9
21
-
1
1
1%
1%
1%
*%
1%
*%
2%
1%
2%
*%
1%
1%
1%
1%
1%
1%
-%
1%
2%
e
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 14
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB1. SHOWCARD Which of the following do you, or does anyone in your household, have in your home at the moment? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Video games console connected to a TV (e.g. Sony
PlayStation, Nintendo Wii or Microsoft Xbox)
1088
956
132
759
325
664
393
49%
49%
44%
61%
33%
50%
47%
d
Handheld/ portable games player (e.g. Nintendo DS,
Sony PSP)
612
540
72
430
179
387
207
27%
28%
24%
34%
18%
29%
25%
d
f
E-reader - digital book reader (e.g. Kindle, Sony Reader,
Kobo eReader, iRiver Reader)
375
325
50
272
100
259
105
17%
17%
17%
22%
10%
19%
12%
d
f
None of these
991
841
150
409
575
565
399
44%
43%
50%
33%
59%
42%
47%
a
c
e
Don't know
23
22
2
7
17
10
12
1%
1%
1%
1%
2%
1%
1%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 15
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB2. SHOWCARD And do you personally use...? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Video games console connected to a
TV (e.g. Sony PlayStation, Nintendo
Wii or Microsoft Xbox)
669
381
288
187
208
225
49
75
57
90
167
177
214
132
146
566
53
34
17
30%
36%
25%
60%
49%
29%
7%
21%
26%
39%
41%
32%
32%
32%
24%
30%
27%
30%
28%
b
def
ef
f
gh
gh
n
n
n
Handheld/ portable games player (e.g.
Nintendo DS, Sony PSP)
269
128
141
74
82
94
20
31
21
34
64
70
77
53
69
213
30
21
6
12%
12%
12%
24%
20%
12%
3%
8%
9%
15%
16%
13%
12%
13%
11%
11%
15%
19%
9%
ef
ef
f
g
gh
r
or
E-reader - digital book reader (e.g.
Kindle, Sony Reader, Kobo eReader,
iRiver Reader)
266
117
149
41
61
116
48
16
22
34
82
113
94
35
25
231
17
11
7
12%
11%
13%
13%
14%
15%
6%
5%
10%
15%
20%
20%
14%
8%
4%
12%
9%
10%
12%
f
f
f
g
g
gh
lmn
mn
n
None of these
1367
617
750
105
175
460
626
264
145
120
189
319
381
248
416
1137
123
70
37
61%
57%
64%
34%
42%
59%
85%
72%
65%
53%
46%
57%
58%
61%
69%
61%
63%
63%
59%
a
c
cd
cde
ij
ij
klm
Don't know
38
16
23
5
8
11
14
8
7
*
6
9
9
5
15
36
1
1
1
2%
1%
2%
2%
2%
1%
2%
2%
3%
*%
2%
2%
1%
1%
2%
2%
*%
1%
2%
i
i
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 15
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB2. SHOWCARD And do you personally use...? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Video games console connected to a TV (e.g. Sony
PlayStation, Nintendo Wii or Microsoft Xbox)
669
594
76
470
197
412
241
30%
31%
25%
38%
20%
31%
28%
b
d
Handheld/ portable games player (e.g. Nintendo DS,
Sony PSP)
269
241
28
176
91
169
94
12%
12%
10%
14%
9%
13%
11%
d
E-reader - digital book reader (e.g. Kindle, Sony Reader,
Kobo eReader, iRiver Reader)
266
231
35
199
66
178
81
12%
12%
12%
16%
7%
13%
10%
d
f
None of these
1367
1168
199
659
701
793
537
61%
60%
67%
53%
72%
59%
64%
a
c
Don't know
38
37
2
16
23
20
17
2%
2%
1%
1%
2%
1%
2%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 16
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB3 (QB4). SHOWCARD Which games console/s do you or does anyone in your household have at the moment? (MULTICODE)
Base : Those who have access to a games console at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1319
617
702
262
335
580
142
175
133
181
291
299
390
288
341
943
124
119
133
Effective Weighted Sample
1088
505
583
212
271
491
119
141
105
145
245
256
324
238
278
845
122
99
132
Total
1151
544
607
235
304
505
107
126
107
146
286
302
356
223
270
962
100
56
33
Nintendo Wii
513
212
301
88
107
269
50
46
45
64
131
140
173
98
102
429
35
32
17
45%
39%
50%
37%
35%
53%
47%
37%
42%
44%
46%
46%
49%
44%
38%
45%
35%
56%
51%
a
cd
d
n
n
op
p
XBox 360
443
223
220
125
113
180
25
45
41
57
107
109
141
92
100
376
37
15
14
38%
41%
36%
53%
37%
36%
23%
36%
38%
39%
37%
36%
40%
41%
37%
39%
37%
27%
43%
def
f
f
q
q
Nintendo DS/ DSi/ DS Lite/ 3DS
428
161
268
79
98
226
24
42
39
50
119
127
110
85
105
356
36
23
13
37%
30%
44%
34%
32%
45%
23%
34%
36%
34%
42%
42%
31%
38%
39%
37%
36%
41%
40%
a
f
cdf
l
l
PlayStation 3
320
186
134
75
95
131
19
31
22
38
94
74
94
66
86
268
28
17
7
28%
34%
22%
32%
31%
26%
18%
24%
20%
26%
33%
24%
27%
29%
32%
28%
28%
30%
21%
b
f
f
h
PlayStation 2
207
100
107
33
47
110
17
31
21
28
51
52
55
43
56
176
16
10
5
18%
18%
18%
14%
15%
22%
16%
25%
20%
19%
18%
17%
16%
19%
21%
18%
16%
17%
14%
cd
PlayStation Portable (PSP)
113
52
61
20
33
57
4
7
16
17
32
27
35
23
29
100
7
4
2
10%
10%
10%
8%
11%
11%
4%
6%
15%
11%
11%
9%
10%
10%
11%
10%
7%
8%
5%
f
f
g
XBox
84
38
46
11
20
47
6
6
8
14
11
21
28
16
20
65
10
8
1
7%
7%
8%
4%
7%
9%
6%
5%
7%
9%
4%
7%
8%
7%
7%
7%
10%
13%
3%
c
j
r
or
Other
10
2
8
1
4
5
1
3
-
3
2
3
4
-
3
9
1
-
-
1%
*%
1%
*%
1%
1%
1%
2%
-%
2%
1%
1%
1%
-%
1%
1%
1%
-%
-%
Don't know
23
10
13
1
8
8
6
2
3
1
5
8
8
5
2
16
4
1
1
2%
2%
2%
*%
2%
2%
6%
2%
3%
1%
2%
3%
2%
2%
1%
2%
4%
2%
4%
c
ce
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 16
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB3 (QB4). SHOWCARD Which games console/s do you or does anyone in your household have at the moment? (MULTICODE)
Base : Those who have access to a games console at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1319
1125
194
816
499
748
438
Effective Weighted Sample
1088
935
158
695
412
658
377
Total
1151
1013
138
799
347
706
413
Nintendo Wii
513
438
75
361
153
353
144
45%
43%
54%
45%
44%
50%
35%
a
f
XBox 360
443
404
39
312
128
266
163
38%
40%
28%
39%
37%
38%
39%
b
Nintendo DS/ DSi/ DS Lite/ 3DS
428
379
49
295
132
279
136
37%
37%
35%
37%
38%
39%
33%
f
PlayStation 3
320
292
28
216
102
178
135
28%
29%
20%
27%
29%
25%
33%
b
e
PlayStation 2
207
182
25
142
64
132
70
18%
18%
18%
18%
18%
19%
17%
PlayStation Portable (PSP)
113
102
11
82
30
71
41
10%
10%
8%
10%
9%
10%
10%
XBox
84
76
7
61
23
45
37
7%
8%
5%
8%
7%
6%
9%
Other
10
8
3
4
6
6
4
1%
1%
2%
1%
2%
1%
1%
c
Don't know
23
18
4
20
3
19
3
2%
2%
3%
2%
1%
3%
1%
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 17
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB4 (QB5). SHOWCARD Which, if any, of these do you use your games console for? (MULTICODE)
Base : Those who have access to a games console at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1319
617
702
262
335
580
142
175
133
181
291
299
390
288
341
943
124
119
133
Effective Weighted Sample
1088
505
583
212
271
491
119
141
105
145
245
256
324
238
278
845
122
99
132
Total
1151
544
607
235
304
505
107
126
107
146
286
302
356
223
270
962
100
56
33
Online gaming
290
182
109
87
75
112
16
22
32
42
72
75
95
59
60
239
25
16
10
25%
33%
18%
37%
25%
22%
15%
17%
30%
29%
25%
25%
27%
27%
22%
25%
25%
29%
31%
b
def
f
g
g
Watching DVDs/ Blu Ray DVDs
257
143
113
73
74
98
11
27
23
44
76
72
82
47
55
218
16
14
8
22%
26%
19%
31%
24%
19%
11%
21%
21%
30%
27%
24%
23%
21%
20%
23%
16%
25%
26%
b
ef
f
f
Watching catch-up TV e.g.
programmes on BBC iPlayer, ITV
Player, Sky Player
156
82
74
53
45
52
7
17
10
22
46
43
54
20
39
132
10
10
5
14%
15%
12%
22%
15%
10%
7%
14%
9%
15%
16%
14%
15%
9%
15%
14%
10%
17%
15%
def
f
m
Browsing the web/ internet
145
84
61
42
40
57
6
13
13
20
39
49
32
29
35
119
11
10
5
13%
15%
10%
18%
13%
11%
6%
10%
12%
14%
14%
16%
9%
13%
13%
12%
11%
19%
15%
b
ef
f
l
Watching video clips online - e.g. on
YouTube
86
55
31
32
19
34
2
9
9
9
23
23
22
17
23
69
4
7
5
7%
10%
5%
13%
6%
7%
1%
7%
8%
6%
8%
8%
6%
8%
8%
7%
4%
13%
16%
b
def
f
f
op
op
Watching 'live' TV programmes/
content
82
47
35
29
25
24
5
11
6
10
23
23
20
16
23
71
3
6
2
7%
9%
6%
12%
8%
5%
4%
8%
5%
7%
8%
8%
6%
7%
9%
7%
3%
11%
5%
ef
p
Other
46
27
20
7
12
22
6
2
6
4
17
21
12
7
6
35
7
2
2
4%
5%
3%
3%
4%
4%
6%
2%
6%
3%
6%
7%
3%
3%
2%
4%
7%
3%
6%
lmn
None of these
567
231
337
92
145
273
58
67
48
64
121
142
162
110
153
478
48
26
16
49%
42%
55%
39%
48%
54%
54%
53%
45%
44%
42%
47%
45%
49%
57%
50%
48%
46%
48%
a
c
c
j
kl
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 17
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB4 (QB5). SHOWCARD Which, if any, of these do you use your games console for? (MULTICODE)
Base : Those who have access to a games console at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1319
617
702
262
335
580
142
175
133
181
291
299
390
288
341
943
124
119
133
Effective Weighted Sample
1088
505
583
212
271
491
119
141
105
145
245
256
324
238
278
845
122
99
132
Total
1151
544
607
235
304
505
107
126
107
146
286
302
356
223
270
962
100
56
33
Don't know
46
20
26
3
9
22
13
6
6
6
11
9
22
8
7
38
5
3
*
4%
4%
4%
1%
3%
4%
12%
5%
6%
4%
4%
3%
6%
4%
3%
4%
5%
5%
1%
c
cde
n
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 17
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB4 (QB5). SHOWCARD Which, if any, of these do you use your games console for? (MULTICODE)
Base : Those who have access to a games console at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1319
1125
194
816
499
748
438
Effective Weighted Sample
1088
935
158
695
412
658
377
Total
1151
1013
138
799
347
706
413
Online gaming
290
256
34
205
84
187
93
25%
25%
25%
26%
24%
27%
23%
Watching DVDs/ Blu Ray DVDs
257
228
29
184
70
159
90
22%
22%
21%
23%
20%
22%
22%
Watching catch-up TV e.g. programmes on BBC iPlayer,
ITV Player, Sky Player
156
144
13
110
45
99
52
14%
14%
9%
14%
13%
14%
13%
Browsing the web/ internet
145
128
17
104
41
94
46
13%
13%
12%
13%
12%
13%
11%
Watching video clips online - e.g. on YouTube
86
75
11
56
30
51
30
7%
7%
8%
7%
9%
7%
7%
Watching 'live' TV programmes/ content
82
77
5
53
29
50
30
7%
8%
4%
7%
8%
7%
7%
Other
46
35
11
33
13
38
7
4%
3%
8%
4%
4%
5%
2%
a
f
None of these
567
500
68
379
188
330
221
49%
49%
49%
47%
54%
47%
54%
c
e
Don't know
46
42
4
32
15
32
15
4%
4%
3%
4%
4%
4%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 18
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB5 (QB6) Does your household's e-reader (digital book reader) have built-in 3G access to a mobile network? This means that books can be purchased online and downloaded from anywhere with a signal, without the need for a Wi-Fi
connection?
Base : Those who personally use an e-reader/ digital book reader
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
~d
e
~f
~g
~h
~i
~j
k
~l
~m
~n
o
~p
~q
~r
Unweighted total
285
121
164
41
58
122
64
20
26
38
86
113
99
42
31
216
21
17
31
Effective Weighted Sample
235
100
135
34
48
102
55
16
21
30
69
95
79
37
26
192
21
15
31
Total
266
117
149
41
61
116
48
16
22
34
82
113
94
35
25
231
17
11
7
Yes
144
64
81
**
**
62
**
**
**
**
**
65
**
**
**
123
**
**
**
54%
55%
54%
**
**
53%
**
**
**
**
**
58%
**
**
**
53%
**
**
**
No
110
49
61
**
**
48
**
**
**
**
**
41
**
**
**
99
**
**
**
41%
42%
41%
**
**
41%
**
**
**
**
**
37%
**
**
**
43%
**
**
**
Don't know
12
4
8
**
**
6
**
**
**
**
**
6
**
**
**
10
**
**
**
4%
4%
5%
**
**
5%
**
**
**
**
**
5%
**
**
**
4%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 18
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QB5 (QB6) Does your household's e-reader (digital book reader) have built-in 3G access to a mobile network? This means that books can be purchased online and downloaded from anywhere with a signal, without the need for a Wi-Fi
connection?
Base : Those who personally use an e-reader/ digital book reader
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
e
~f
Unweighted total
285
242
43
194
89
180
74
Effective Weighted Sample
235
200
36
163
75
159
65
Total
266
231
35
199
66
178
81
Yes
144
129
**
115
**
91
**
54%
56%
**
58%
**
51%
**
No
110
92
**
76
**
80
**
41%
40%
**
38%
**
45%
**
Don't know
12
11
**
8
**
7
**
4%
5%
**
4%
**
4%
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 19
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC1. Is there a landline phone in your home that can be used to make and receive calls? (SINGLE CODE) PROMPTED
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Can use to make and receive calls
1842
879
963
198
304
663
677
238
176
188
374
515
557
340
428
1539
158
94
52
82%
82%
83%
64%
72%
86%
92%
65%
79%
82%
91%
92%
84%
83%
71%
82%
81%
85%
84%
c
cd
cde
g
g
ghi
lmn
n
n
Can receive but not make calls/
incoming only
24
12
12
2
9
9
4
4
1
2
8
9
9
2
4
22
2
-
*
1%
1%
1%
1%
2%
1%
1%
1%
1%
1%
2%
2%
1%
*%
1%
1%
1%
-%
*%
f
Line not working properly/ needs to be
repaired
21
14
7
7
9
4
1
5
3
1
1
4
4
6
7
18
2
1
*
1%
1%
1%
2%
2%
1%
*%
1%
1%
1%
*%
1%
1%
1%
1%
1%
1%
1%
1%
ef
ef
No, do not have landline phone
352
169
183
103
98
99
52
117
42
37
26
35
93
62
163
295
32
16
9
16%
16%
16%
33%
23%
13%
7%
32%
19%
16%
6%
6%
14%
15%
27%
16%
16%
15%
15%
def
ef
f
hij
j
j
k
k
klm
Don't know
1
1
-
-
-
1
-
1
-
-
-
-
-
1
-
-
1
-
-
*%
*%
-%
-%
-%
*%
-%
*%
-%
-%
-%
-%
-%
*%
-%
-%
*%
-%
-%
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 19
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC1. Is there a landline phone in your home that can be used to make and receive calls? (SINGLE CODE) PROMPTED
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Can use to make and receive calls
1842
1577
265
1054
781
1173
617
82%
81%
89%
84%
80%
88%
73%
a
d
f
Can receive but not make calls/ incoming only
24
17
7
16
9
19
5
1%
1%
2%
1%
1%
1%
1%
a
Line not working properly/ needs to be repaired
21
18
3
12
8
6
14
1%
1%
1%
1%
1%
*%
2%
e
No, do not have landline phone
352
329
23
170
178
135
208
16%
17%
8%
14%
18%
10%
25%
b
c
e
Don't know
1
1
-
1
-
-
1
*%
*%
-%
*%
-%
-%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 20
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC2 (QC2A). Do you ever use this landline phone at home yourself to make or receive calls, for internet access or both? (MULTI CODE)
Base : Those with a landline phone at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2315
1106
1209
233
347
776
959
362
244
256
406
563
675
492
580
1678
211
213
213
Effective Weighted Sample
1914
912
1002
188
280
658
820
303
195
205
339
476
555
412
488
1492
207
172
211
Total
1887
905
983
207
322
676
683
247
180
192
383
528
570
348
439
1578
162
94
53
Yes to make calls
1740
825
915
171
283
633
652
222
162
174
361
497
533
316
393
1453
146
91
50
92%
91%
93%
83%
88%
94%
96%
90%
90%
91%
94%
94%
94%
91%
89%
92%
90%
97%
95%
cd
cd
gh
n
n
op
Yes to receive calls
1719
824
895
176
281
632
630
218
161
171
353
489
528
314
385
1436
143
90
51
91%
91%
91%
85%
87%
93%
92%
88%
89%
90%
92%
93%
93%
90%
88%
91%
88%
95%
96%
cd
cd
n
n
p
op
Yes for internet access
992
474
518
133
182
428
249
69
98
102
254
335
321
168
167
857
39
57
40
53%
52%
53%
64%
57%
63%
37%
28%
54%
53%
66%
63%
56%
48%
38%
54%
24%
60%
77%
f
f
df
g
g
ghi
lmn
mn
n
p
p
opq
No do not use landline at home
81
33
48
17
21
21
22
15
8
11
8
9
23
17
32
69
10
2
1
4%
4%
5%
8%
7%
3%
3%
6%
5%
6%
2%
2%
4%
5%
7%
4%
6%
2%
2%
ef
ef
j
j
k
k
kl
qr
Don't know
7
1
5
1
*
2
3
1
1
2
-
1
2
1
2
6
1
*
-
*%
*%
1%
1%
*%
*%
*%
*%
1%
1%
-%
*%
*%
*%
*%
*%
*%
*%
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 20
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC2 (QC2A). Do you ever use this landline phone at home yourself to make or receive calls, for internet access or both? (MULTI CODE)
Base : Those with a landline phone at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2315
1907
408
1131
1175
1373
729
Effective Weighted Sample
1914
1589
336
962
1000
1193
629
Total
1887
1612
275
1082
798
1198
636
Yes to make calls
1740
1474
266
990
743
1117
574
92%
91%
97%
92%
93%
93%
90%
a
f
Yes to receive calls
1719
1464
255
982
729
1091
578
91%
91%
93%
91%
91%
91%
91%
Yes for internet access
992
843
150
646
343
650
302
53%
52%
54%
60%
43%
54%
47%
d
f
No do not use landline at home
81
79
2
46
35
50
30
4%
5%
1%
4%
4%
4%
5%
b
Don't know
7
6
*
4
2
4
3
*%
*%
*%
*%
*%
*%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 21
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC3 (QC28). SHOWCARD Which of these do you consider to be your MAIN method of making and receiving telephone calls? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Mobile phone
1298
659
639
285
344
514
155
188
123
138
277
316
414
242
325
1105
98
54
41
58%
61%
55%
92%
82%
66%
21%
52%
55%
61%
68%
56%
63%
59%
54%
59%
50%
49%
66%
b
def
ef
f
g
gh
kn
pq
opq
Landline phone at home
849
374
475
19
61
232
537
156
96
82
115
217
218
160
251
688
86
54
20
38%
35%
41%
6%
14%
30%
73%
43%
43%
36%
28%
39%
33%
39%
42%
37%
44%
49%
33%
a
c
cd
cde
j
j
j
l
l
l
or
or
Landline phone at work
62
25
37
3
5
23
30
9
3
6
12
21
22
6
13
54
7
1
*
3%
2%
3%
1%
1%
3%
4%
3%
1%
3%
3%
4%
3%
1%
2%
3%
3%
1%
*%
c
cd
m
qr
qr
Other
23
16
7
2
8
5
8
9
-
-
5
6
6
-
10
19
4
1
-
1%
1%
1%
1%
2%
1%
1%
2%
-%
-%
1%
1%
1%
-%
2%
1%
2%
1%
-%
b
e
hi
m
m
m
r
Don't know
8
1
7
1
2
1
3
2
1
2
1
2
2
2
2
7
1
1
-
*%
*%
1%
*%
1%
*%
*%
*%
*%
1%
*%
*%
*%
1%
*%
*%
*%
1%
-%
a
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 21
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC3 (QC28). SHOWCARD Which of these do you consider to be your MAIN method of making and receiving telephone calls? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Mobile phone
1298
1164
134
886
402
724
533
58%
60%
45%
71%
41%
54%
63%
b
d
e
Landline phone at home
849
698
151
320
527
538
291
38%
36%
51%
26%
54%
40%
34%
a
c
f
Landline phone at work
62
53
9
33
29
52
9
3%
3%
3%
3%
3%
4%
1%
f
Other
23
21
2
10
13
12
11
1%
1%
1%
1%
1%
1%
1%
Don't know
8
7
1
4
4
7
1
*%
*%
*%
*%
*%
1%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 22
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC4 (QC28A). SHOWCARD And thinking about when you are at home, which is your MAIN method of making and receiving telephone calls? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Mobile phone
1184
599
585
272
332
450
132
178
117
128
240
277
374
221
312
1012
89
46
38
53%
56%
50%
88%
79%
58%
18%
49%
52%
56%
59%
49%
56%
54%
52%
54%
46%
42%
61%
b
def
ef
f
g
k
pq
opq
Landline phone at home
1016
454
563
33
77
317
589
173
102
98
162
278
281
182
273
834
97
62
24
45%
42%
48%
11%
18%
41%
80%
48%
46%
43%
40%
49%
42%
44%
45%
45%
50%
56%
38%
a
c
cd
cde
j
l
r
or
Internet voice service (VoIP)
12
8
4
1
1
3
7
2
1
-
3
4
1
3
4
6
4
2
-
1%
1%
*%
*%
*%
*%
1%
1%
1%
-%
1%
1%
*%
1%
1%
*%
2%
2%
-%
or
o
Other
15
10
5
2
7
2
5
8
-
1
1
-
3
2
11
9
5
1
*
1%
1%
*%
1%
2%
*%
1%
2%
-%
*%
*%
-%
*%
*%
2%
*%
2%
1%
*%
e
hj
klm
o
Don't know
12
4
9
2
4
4
3
2
3
2
3
3
4
3
3
12
-
*
*
1%
*%
1%
1%
1%
*%
*%
1%
1%
1%
1%
1%
1%
1%
*%
1%
-%
*%
*%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 22
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QC4 (QC28A). SHOWCARD And thinking about when you are at home, which is your MAIN method of making and receiving telephone calls? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Mobile phone
1184
1069
115
793
383
649
498
53%
55%
39%
63%
39%
49%
59%
b
d
e
Landline phone at home
1016
842
174
443
570
656
337
45%
43%
58%
35%
58%
49%
40%
a
c
f
Internet voice service (VoIP)
12
9
3
7
5
11
1
1%
*%
1%
1%
1%
1%
*%
Other
15
13
2
4
11
7
8
1%
1%
1%
*%
1%
1%
1%
c
Don't know
12
9
3
6
7
10
2
1%
*%
1%
*%
1%
1%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 23
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD1. How many mobile phones IN TOTAL do you AND members of your household use? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
One
(1.0)
478
204
275
41
73
114
250
155
63
45
27
83
111
84
200
384
56
23
16
21%
19%
24%
13%
17%
15%
34%
43%
28%
20%
7%
15%
17%
20%
33%
21%
28%
21%
26%
a
cde
hij
ij
j
k
klm
o
Two
(2.0)
864
412
452
77
230
283
273
87
91
116
197
238
274
180
172
728
67
46
22
39%
38%
39%
25%
55%
37%
37%
24%
41%
51%
48%
42%
41%
44%
28%
39%
34%
42%
36%
cef
c
c
g
gh
g
n
n
n
Three
(3.0)
393
200
193
79
68
194
52
32
34
39
93
106
132
63
92
329
33
20
11
18%
19%
17%
26%
16%
25%
7%
9%
15%
17%
23%
19%
20%
15%
15%
18%
17%
18%
17%
df
f
df
g
g
gh
n
Four or more
(4.0)
349
184
165
110
44
179
16
28
19
27
89
112
111
63
62
305
20
14
11
16%
17%
14%
36%
10%
23%
2%
8%
8%
12%
22%
20%
17%
15%
10%
16%
10%
12%
18%
b
def
f
df
ghi
n
n
n
p
p
None
(0.0)
151
72
79
1
6
3
141
62
16
1
2
24
34
19
74
122
20
7
2
7%
7%
7%
*%
1%
*%
19%
17%
7%
1%
1%
4%
5%
5%
12%
7%
10%
7%
3%
cde
hij
ij
klm
r
or
Don't know
5
2
3
1
-
2
2
-
-
-
-
-
1
2
2
5
-
-
-
*%
*%
*%
*%
-%
*%
*%
-%
-%
-%
-%
-%
*%
*%
*%
*%
-%
-%
-%
Mean mobiles in household
2.1
2.2
2.1
2.8
2.2
2.6
1.4
1.5
1.9
2.2
2.6
2.4
2.3
2.2
1.8
2.2
1.9
2.1
2.2
b
def
f
df
g
gh
ghi
mn
n
n
p
p
p
Standard deviation
1.13
1.14
1.11
1.07
.88
1.02
.95
1.11
1.03
.91
.92
1.08
1.08
1.07
1.16
1.13
1.12
1.07
1.11
Standard error
.02
.03
.03
.06
.04
.03
.03
.05
.06
.05
.04
.04
.04
.04
.04
.03
.07
.07
.07
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 23
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD1. How many mobile phones IN TOTAL do you AND members of your household use? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
One
(1.0)
478
420
58
187
289
256
206
21%
22%
20%
15%
30%
19%
24%
c
e
Two
(2.0)
864
734
130
555
305
541
301
39%
38%
44%
44%
31%
41%
36%
a
d
f
Three
(3.0)
393
342
51
275
116
242
140
18%
18%
17%
22%
12%
18%
17%
d
Four or more
(4.0)
349
311
38
230
117
215
123
16%
16%
13%
18%
12%
16%
15%
d
None
(0.0)
151
131
20
6
145
78
72
7%
7%
7%
*%
15%
6%
9%
c
e
Don't know
5
5
-
1
4
1
4
*%
*%
-%
*%
*%
*%
*%
Mean mobiles in household
2.1
2.1
2.1
2.4
1.8
2.2
2.0
d
f
Standard deviation
1.13
1.13
1.07
.97
1.20
1.10
1.16
Standard error
.02
.02
.05
.03
.03
.03
.04
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 24
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD2. Do you personally use a mobile phone? How many mobile phones with different telephone numbers do you use at least once a month? Please include any phones used for work or other purposes. (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
No
(0.0)
46
23
23
2
3
6
35
9
2
4
3
8
11
11
16
35
7
3
2
2%
2%
2%
1%
1%
1%
5%
3%
1%
2%
1%
1%
2%
3%
3%
2%
4%
3%
2%
cde
1
(1.0)
1869
880
990
285
371
682
532
278
193
201
356
475
563
351
478
1553
163
97
56
83%
82%
85%
92%
88%
88%
72%
76%
87%
88%
87%
85%
85%
86%
79%
83%
84%
88%
91%
f
f
f
g
g
g
n
n
n
op
2
(2.0)
143
85
58
15
37
72
19
11
11
16
39
45
49
21
28
134
5
3
2
6%
8%
5%
5%
9%
9%
3%
3%
5%
7%
10%
8%
7%
5%
5%
7%
2%
3%
3%
b
cf
cf
g
gh
n
n
pqr
3
(3.0)
16
11
5
4
3
5
4
2
-
5
4
6
4
5
1
16
-
-
-
1%
1%
*%
1%
1%
1%
*%
1%
-%
2%
1%
1%
1%
1%
*%
1%
-%
-%
-%
h
n
n
4 or more
(4.0)
9
1
8
1
2
4
2
2
-
1
3
4
-
2
3
8
1
-
-
*%
*%
1%
*%
*%
1%
*%
*%
-%
*%
1%
1%
-%
1%
1%
*%
*%
-%
-%
a
l
No mobiles in household
(0.0)
156
74
82
2
6
5
143
62
16
1
2
24
35
21
76
127
20
7
2
7%
7%
7%
1%
1%
1%
19%
17%
7%
1%
1%
4%
5%
5%
13%
7%
10%
7%
3%
cde
hij
ij
klm
r
r
Mean mobiles used
1.0
1.0
1.0
1.1
1.1
1.1
.8
.9
1.0
1.1
1.1
1.1
1.0
1.0
.9
1.0
.9
.9
1.0
f
f
f
g
gh
gh
n
n
n
pq
p
Standard deviation
.47
.47
.47
.38
.41
.41
.52
.52
.36
.46
.45
.49
.41
.47
.50
.48
.42
.35
.30
Standard error
.01
.01
.01
.02
.02
.01
.02
.02
.02
.03
.02
.02
.01
.02
.02
.01
.03
.02
.02
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 24
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD2. Do you personally use a mobile phone? How many mobile phones with different telephone numbers do you use at least once a month? Please include any phones used for work or other purposes. (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
No
(0.0)
46
37
9
8
37
25
20
2%
2%
3%
1%
4%
2%
2%
c
1
(1.0)
1869
1616
253
1104
757
1122
691
83%
83%
85%
88%
78%
84%
82%
d
2
(2.0)
143
129
15
115
26
88
53
6%
7%
5%
9%
3%
7%
6%
d
3
(3.0)
16
16
-
13
3
12
4
1%
1%
-%
1%
*%
1%
*%
d
4 or more
(4.0)
9
9
-
6
3
8
1
*%
*%
-%
*%
*%
1%
*%
No mobiles in household
(0.0)
156
136
20
7
149
78
76
7%
7%
7%
1%
15%
6%
9%
c
e
Mean mobiles used
1.0
1.0
.9
1.1
.9
1.0
1.0
b
d
f
Standard deviation
.47
.48
.38
.42
.49
.48
.45
Standard error
.01
.01
.02
.01
.01
.01
.01
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 25
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD3 (QD10). Which mobile network do you use most often? (SINGLE CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
O2 (formerly BTCellnet)
504
235
269
82
121
188
113
67
40
53
106
130
161
91
120
416
35
17
36
25%
24%
25%
27%
29%
25%
20%
23%
20%
24%
26%
24%
26%
24%
24%
24%
20%
17%
61%
f
f
q
opq
Orange
490
227
262
81
105
177
126
69
56
78
83
106
168
98
118
407
42
34
6
24%
23%
25%
27%
26%
23%
23%
24%
27%
35%
21%
20%
27%
26%
23%
24%
25%
34%
10%
gj
k
k
r
r
or
Vodafone
380
187
193
51
83
136
111
38
40
35
100
121
107
69
83
328
31
13
7
19%
19%
18%
17%
20%
18%
20%
13%
20%
16%
25%
23%
17%
18%
16%
19%
18%
13%
13%
g
gi
ln
r
TMobile (formerly One2One)
233
115
118
33
43
95
62
38
27
16
40
67
62
37
67
201
17
13
1
11%
12%
11%
11%
10%
13%
11%
13%
13%
7%
10%
13%
10%
10%
13%
12%
10%
13%
3%
i
i
r
r
r
'3'
139
76
63
30
37
54
18
24
11
15
30
36
45
24
33
113
16
7
2
7%
8%
6%
10%
9%
7%
3%
8%
5%
7%
7%
7%
7%
6%
7%
7%
10%
7%
4%
f
f
f
r
Virgin Media/ Any Virgin
104
49
55
12
8
45
39
23
11
7
20
24
35
22
23
95
6
2
1
5%
5%
5%
4%
2%
6%
7%
8%
5%
3%
5%
5%
6%
6%
4%
6%
3%
2%
2%
d
d
i
qr
Tesco
97
42
55
10
6
41
41
20
13
13
12
17
22
21
37
71
14
11
2
5%
4%
5%
3%
1%
5%
7%
7%
6%
6%
3%
3%
4%
6%
7%
4%
8%
11%
4%
d
cd
j
kl
or
or
Other
55
29
26
7
10
17
21
7
4
6
9
16
7
13
19
46
5
2
2
3%
3%
2%
2%
2%
2%
4%
2%
2%
3%
2%
3%
1%
3%
4%
3%
3%
2%
3%
l
l
l
Don't know
36
17
19
-
-
11
25
7
3
1
2
13
10
3
10
32
3
*
*
2%
2%
2%
-%
-%
1%
4%
2%
2%
*%
1%
2%
2%
1%
2%
2%
2%
*%
1%
cd
cde
j
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 25
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD3 (QD10). Which mobile network do you use most often? (SINGLE CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
O2 (formerly BTCellnet)
504
426
78
303
200
312
156
25%
24%
29%
24%
25%
25%
21%
a
f
Orange
490
431
58
310
179
303
180
24%
24%
22%
25%
23%
25%
24%
Vodafone
380
312
68
251
125
245
128
19%
18%
26%
20%
16%
20%
17%
a
d
TMobile (formerly One2One)
233
212
21
141
89
122
110
11%
12%
8%
11%
11%
10%
15%
b
e
'3'
139
135
3
96
42
77
59
7%
8%
1%
8%
5%
6%
8%
b
d
Virgin Media/ Any Virgin
104
98
6
57
47
62
40
5%
6%
2%
5%
6%
5%
5%
b
Tesco
97
77
20
44
53
58
38
5%
4%
8%
4%
7%
5%
5%
a
c
Other
55
48
7
26
30
30
24
3%
3%
3%
2%
4%
2%
3%
c
Don't know
36
30
5
11
25
21
14
2%
2%
2%
1%
3%
2%
2%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 26
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD4 (QD24B). Do you personally use a smartphone? IF UNSURE - A smartphone is a phone on which you can easily access emails, download files and applications, as well as view websites and generally surf the internet. Popular brands of
smartphone include BlackBerry, iPhone and Android phones such as the HTC Desire.
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Yes
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
54%
56%
53%
78%
78%
59%
18%
33%
51%
56%
75%
64%
60%
51%
41%
55%
50%
47%
48%
ef
ef
f
g
g
ghi
mn
mn
n
qr
No
920
430
490
68
90
309
453
191
99
98
100
190
248
185
296
754
84
53
30
45%
44%
46%
22%
22%
40%
81%
65%
49%
44%
25%
36%
40%
49%
58%
44%
50%
53%
52%
cd
cde
hij
j
j
kl
klm
o
o
Don't know
8
3
6
-
-
3
5
4
-
1
1
3
1
2
3
8
1
-
-
*%
*%
1%
-%
-%
*%
1%
1%
-%
*%
*%
1%
*%
*%
1%
*%
*%
-%
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 26
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD4 (QD24B). Do you personally use a smartphone? IF UNSURE - A smartphone is a phone on which you can easily access emails, download files and applications, as well as view websites and generally surf the internet. Popular brands of
smartphone include BlackBerry, iPhone and Android phones such as the HTC Desire.
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Yes
1109
984
125
814
290
666
415
54%
56%
47%
66%
37%
54%
55%
b
d
No
920
781
139
420
495
557
333
45%
44%
52%
34%
63%
45%
44%
a
c
Don't know
8
5
4
4
4
7
1
*%
*%
1%
*%
1%
1%
*%
a
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 27
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD5 (QD40). SHOWCARD And which operating system is on your smartphone? This means the software which runs on your phone and determines the phone's appearance, interaction and functions. (SINGLE CODE)
Base : Those with a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1211
599
612
263
335
488
125
133
121
152
300
325
385
241
258
897
103
96
115
Effective Weighted Sample
1005
493
512
215
274
416
104
107
97
121
255
279
322
202
208
806
101
80
114
Total
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
Apple iOS
428
219
209
87
142
172
27
34
31
48
129
149
142
72
65
364
43
**
10
39%
40%
37%
37%
44%
38%
28%
34%
30%
38%
43%
44%
39%
38%
31%
38%
51%
**
34%
f
f
h
n
or
Android
372
184
189
75
105
156
36
33
34
47
105
99
127
71
76
313
22
**
9
34%
34%
33%
32%
33%
35%
36%
34%
32%
38%
35%
29%
35%
37%
36%
33%
27%
**
32%
RIM BlackBerry OS
172
83
89
57
41
63
11
17
26
10
37
54
52
21
44
152
9
**
6
16%
15%
16%
24%
13%
14%
11%
18%
24%
8%
12%
16%
14%
11%
21%
16%
11%
**
21%
def
i
ij
lm
Microsoft Windows
19
9
10
4
5
6
5
3
4
7
3
8
7
1
3
16
2
**
1
2%
2%
2%
2%
2%
1%
5%
3%
3%
5%
1%
2%
2%
1%
2%
2%
2%
**
3%
e
j
Symbian
6
5
1
1
2
2
2
1
1
2
1
4
2
1
-
6
-
**
-
1%
1%
*%
*%
1%
*%
2%
1%
1%
1%
*%
1%
*%
*%
-%
1%
-%
**
-%
Other
60
26
33
5
20
27
7
9
6
2
16
14
22
13
10
56
1
**
2
5%
5%
6%
2%
6%
6%
7%
9%
6%
2%
5%
4%
6%
7%
5%
6%
2%
**
6%
c
c
c
i
Don't know
51
17
34
8
7
26
11
2
4
8
10
11
15
13
12
43
6
**
1
5%
3%
6%
3%
2%
6%
11%
2%
4%
7%
3%
3%
4%
7%
6%
5%
7%
**
4%
a
d
cde
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 27
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD5 (QD40). SHOWCARD And which operating system is on your smartphone? This means the software which runs on your phone and determines the phone's appearance, interaction and functions. (SINGLE CODE)
Base : Those with a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1211
1040
171
797
410
678
418
Effective Weighted Sample
1005
872
138
684
337
597
364
Total
1109
984
125
814
290
666
415
Apple iOS
428
384
45
337
88
248
171
39%
39%
36%
41%
30%
37%
41%
d
Android
372
321
52
273
99
236
127
34%
33%
42%
33%
34%
35%
31%
a
RIM BlackBerry OS
172
158
14
111
59
93
73
16%
16%
11%
14%
20%
14%
18%
c
Microsoft Windows
19
17
2
14
6
13
5
2%
2%
1%
2%
2%
2%
1%
Symbian
6
6
-
4
2
6
1
1%
1%
-%
*%
1%
1%
*%
Other
60
55
5
41
18
35
23
5%
6%
4%
5%
6%
5%
6%
Don't know
51
44
8
34
18
35
15
5%
4%
6%
4%
6%
5%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 28
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD6 (QD27). SHOWCARD How likely is it that you will get a smartphone in the next 12 months? (SINGLE CODE)
Base : Those without a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1223
570
653
78
113
389
643
277
142
132
123
224
320
268
409
868
112
122
121
Effective Weighted Sample
1027
479
548
64
88
331
553
231
118
108
99
190
267
222
351
783
110
99
120
Total
920
430
490
68
90
309
453
191
99
98
100
190
248
185
296
754
84
53
30
Certain to
18
10
7
**
6
3
4
1
2
1
3
9
4
2
3
15
-
2
*
2%
2%
2%
**
7%
1%
1%
1%
2%
1%
3%
5%
2%
1%
1%
2%
-%
4%
1%
ef
mn
p
Very likely
41
20
20
**
12
17
4
9
3
8
7
6
15
10
10
37
2
2
*
4%
5%
4%
**
13%
5%
1%
5%
3%
9%
7%
3%
6%
5%
3%
5%
2%
3%
2%
ef
f
Likely
83
45
38
**
15
42
13
14
7
12
12
21
26
18
19
66
11
3
4
9%
10%
8%
**
16%
14%
3%
7%
7%
12%
12%
11%
10%
10%
7%
9%
14%
5%
13%
f
f
q
q
Unlikely
153
73
80
**
18
60
57
33
11
20
27
30
45
29
48
132
10
6
5
17%
17%
16%
**
20%
20%
13%
17%
11%
20%
28%
16%
18%
16%
16%
18%
12%
12%
16%
f
gh
Very unlikely
218
103
115
**
14
74
121
47
28
15
22
47
61
41
69
175
19
15
8
24%
24%
23%
**
15%
24%
27%
25%
28%
15%
22%
25%
25%
22%
23%
23%
23%
29%
28%
d
i
i
Certain not to
236
104
133
**
9
53
171
55
25
22
17
43
53
49
90
185
25
19
8
26%
24%
27%
**
10%
17%
38%
29%
26%
22%
17%
23%
21%
27%
30%
25%
29%
35%
27%
de
j
l
o
Don't know
171
75
96
**
16
59
83
32
23
21
12
34
44
35
57
144
17
6
4
19%
17%
20%
**
18%
19%
18%
17%
23%
21%
12%
18%
18%
19%
19%
19%
20%
11%
14%
j
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 28
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD6 (QD27). SHOWCARD How likely is it that you will get a smartphone in the next 12 months? (SINGLE CODE)
Base : Those without a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1223
1003
220
481
735
692
410
Effective Weighted Sample
1027
848
184
409
629
609
361
Total
920
781
139
420
495
557
333
Certain to
18
14
3
11
7
12
6
2%
2%
2%
3%
1%
2%
2%
Very likely
41
35
6
26
14
25
16
4%
4%
4%
6%
3%
4%
5%
d
Likely
83
71
13
54
29
51
28
9%
9%
9%
13%
6%
9%
9%
d
Unlikely
153
128
25
87
65
79
69
17%
16%
18%
21%
13%
14%
21%
d
e
Very unlikely
218
179
40
101
117
136
73
24%
23%
28%
24%
24%
24%
22%
Certain not to
236
203
33
65
170
145
83
26%
26%
24%
16%
34%
26%
25%
c
Don't know
171
151
20
75
93
109
58
19%
19%
14%
18%
19%
20%
17%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 29
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD7 (QD11). SHOWCARD Which of these best describes the mobile package you personally use most often? (SINGLE CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Prepay/ Pay as you go
817
381
437
92
99
247
379
197
86
81
75
150
193
152
321
668
74
48
27
40%
39%
41%
30%
24%
32%
68%
67%
42%
37%
19%
28%
31%
40%
63%
39%
44%
48%
46%
d
cde
hij
j
j
kl
klm
o
o
Postpay/ monthly contract
1198
585
613
210
311
509
168
92
114
141
324
370
420
224
183
1023
93
51
31
59%
60%
58%
69%
75%
67%
30%
31%
56%
63%
81%
70%
68%
59%
36%
60%
55%
51%
53%
f
ef
f
g
g
ghi
mn
mn
n
q
Other
6
2
4
2
2
2
1
1
-
-
1
6
-
-
1
6
-
-
-
*%
*%
*%
1%
*%
*%
*%
*%
-%
-%
*%
1%
-%
-%
*%
*%
-%
-%
-%
lmn
Don't know
16
9
7
2
1
5
9
3
5
1
3
6
2
3
5
14
1
1
*
1%
1%
1%
1%
*%
1%
2%
1%
2%
1%
1%
1%
*%
1%
1%
1%
1%
1%
*%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 29
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD7 (QD11). SHOWCARD Which of these best describes the mobile package you personally use most often? (SINGLE CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Prepay/ Pay as you go
817
696
121
312
501
451
339
40%
39%
45%
25%
63%
37%
45%
a
c
e
Postpay/ monthly contract
1198
1055
143
913
278
760
407
59%
60%
53%
74%
35%
62%
54%
b
d
f
Other
6
6
-
4
2
6
-
*%
*%
-%
*%
*%
1%
-%
Don't know
16
12
4
8
8
12
4
1%
1%
1%
1%
1%
1%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 30
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD8 (QD11A). When you signed up for your current mobile contract did you get a handset with the contract or did you only get a SIM card? (SINGLE CODE)
Base : Those who use a postpay/ contract mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1322
649
673
223
319
565
215
120
134
175
326
360
446
288
227
984
117
96
125
Effective Weighted Sample
1105
538
567
187
263
481
181
98
109
142
276
310
375
242
187
884
115
81
124
Total
1198
585
613
210
311
509
168
92
114
141
324
370
420
224
183
1023
93
51
31
Handset and contract
1061
512
548
192
291
450
128
76
103
132
285
320
380
199
161
903
88
**
25
89%
88%
89%
92%
93%
88%
76%
83%
91%
94%
88%
87%
90%
89%
88%
88%
94%
**
81%
f
ef
f
g
r
r
SIM card only
125
67
58
17
19
53
37
14
11
8
32
44
38
22
21
109
4
**
6
10%
11%
10%
8%
6%
10%
22%
15%
9%
6%
10%
12%
9%
10%
11%
11%
4%
**
18%
d
cde
i
p
op
Don't know
12
6
6
1
2
6
3
1
-
1
7
5
3
3
1
10
2
**
*
1%
1%
1%
1%
1%
1%
2%
2%
-%
1%
2%
1%
1%
1%
*%
1%
2%
**
1%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 30
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD8 (QD11A). When you signed up for your current mobile contract did you get a handset with the contract or did you only get a SIM card? (SINGLE CODE)
Base : Those who use a postpay/ contract mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1322
1121
201
925
391
786
411
Effective Weighted Sample
1105
949
162
790
328
695
360
Total
1198
1055
143
913
278
760
407
Handset and contract
1061
938
122
830
224
668
368
89%
89%
86%
91%
80%
88%
90%
d
SIM card only
125
106
19
74
51
81
38
10%
10%
13%
8%
18%
11%
9%
c
Don't know
12
10
2
9
4
11
1
1%
1%
1%
1%
1%
1%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 31
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD9 (QD41). Does your phone contract include any of these? (MULTI CODE)
Base : Those who use a postpay/ contract mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1322
649
673
223
319
565
215
120
134
175
326
360
446
288
227
984
117
96
125
Effective Weighted Sample
1105
538
567
187
263
481
181
98
109
142
276
310
375
242
187
884
115
81
124
Total
1198
585
613
210
311
509
168
92
114
141
324
370
420
224
183
1023
93
51
31
Call minutes
1152
562
590
203
303
488
158
91
113
135
310
351
408
218
174
984
90
**
30
96%
96%
96%
97%
97%
96%
94%
99%
99%
96%
96%
95%
97%
97%
95%
96%
97%
**
96%
Text messages
1143
557
586
201
300
487
156
91
109
136
313
347
405
218
173
979
89
**
30
95%
95%
96%
96%
96%
96%
93%
99%
96%
96%
96%
94%
96%
97%
95%
96%
96%
**
96%
Data (for internet use)
879
438
441
184
256
357
81
68
74
110
255
275
308
164
131
749
73
**
21
73%
75%
72%
88%
82%
70%
48%
73%
65%
78%
79%
74%
73%
73%
72%
73%
78%
**
69%
ef
ef
f
h
h
None of these
9
3
6
1
3
3
3
-
1
2
2
3
4
2
1
8
-
**
*
1%
1%
1%
1%
1%
*%
2%
-%
1%
1%
1%
1%
1%
1%
*%
1%
-%
**
1%
Don't know
29
14
14
4
5
14
5
1
1
2
9
14
6
3
6
23
3
**
1
2%
2%
2%
2%
2%
3%
3%
1%
1%
2%
3%
4%
1%
1%
3%
2%
3%
**
2%
l
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 31
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD9 (QD41). Does your phone contract include any of these? (MULTI CODE)
Base : Those who use a postpay/ contract mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1322
1121
201
925
391
786
411
Effective Weighted Sample
1105
949
162
790
328
695
360
Total
1198
1055
143
913
278
760
407
Call minutes
1152
1014
138
879
266
732
390
96%
96%
97%
96%
96%
96%
96%
Text messages
1143
1005
139
878
259
728
386
95%
95%
97%
96%
93%
96%
95%
d
Data (for internet use)
879
777
102
685
190
556
301
73%
74%
71%
75%
68%
73%
74%
d
None of these
9
9
*
8
1
6
3
1%
1%
*%
1%
*%
1%
1%
Don't know
29
26
3
21
8
16
12
2%
2%
2%
2%
3%
2%
3%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 32
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD10 (QD42). Do you have a monthly data cap or allowance on your mobile phone contract where you can use a certain amount of mobile data to access the internet? Above this limit you might have to pay for any extra data usage. (SINGLE
CODE)
Base : Those who have an inclusive data allowance in their mobile phone contract
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
~f
~g
~h
i
j
k
l
m
n
o
~p
~q
~r
Unweighted total
940
470
470
193
263
385
99
86
82
131
253
260
320
203
156
695
90
68
87
Effective Weighted Sample
783
388
395
161
215
327
82
70
66
107
213
223
267
171
128
624
88
58
86
Total
879
438
441
184
256
357
81
68
74
110
255
275
308
164
131
749
73
36
21
Yes - have a data cap or allowance
472
238
234
105
146
182
**
**
**
66
133
141
177
82
73
406
**
**
**
54%
54%
53%
57%
57%
51%
**
**
**
60%
52%
51%
57%
50%
56%
54%
**
**
**
No - do not have a data cap or
allowance
311
159
152
68
78
139
**
**
**
36
97
118
88
57
46
262
**
**
**
35%
36%
34%
37%
31%
39%
**
**
**
32%
38%
43%
29%
35%
35%
35%
**
**
**
d
l
Don't know
96
41
55
11
32
35
**
**
**
8
24
16
43
25
12
81
**
**
**
11%
9%
12%
6%
12%
10%
**
**
**
8%
10%
6%
14%
15%
9%
11%
**
**
**
c
k
k
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 32
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD10 (QD42). Do you have a monthly data cap or allowance on your mobile phone contract where you can use a certain amount of mobile data to access the internet? Above this limit you might have to pay for any extra data usage. (SINGLE
CODE)
Base : Those who have an inclusive data allowance in their mobile phone contract
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
940
803
137
673
264
558
295
Effective Weighted Sample
783
675
112
574
220
492
258
Total
879
777
102
685
190
556
301
Yes - have a data cap or allowance
472
412
60
370
98
293
165
54%
53%
58%
54%
52%
53%
55%
No - do not have a data cap or allowance
311
277
34
242
69
206
100
35%
36%
33%
35%
36%
37%
33%
Don't know
96
88
8
73
23
58
36
11%
11%
8%
11%
12%
10%
12%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 33
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD11 (QD43). SHOWCARD Do you know what your monthly data cap or allowance is?
Base : Those who have a monthly data cap or allowance on their mobile phone contract
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
~f
~g
~h
~i
j
k
l
m
~n
o
~p
~q
~r
Unweighted total
495
247
248
108
148
191
48
45
51
76
131
133
176
101
85
362
41
35
57
Effective Weighted Sample
407
200
208
89
119
160
40
36
42
63
111
113
146
83
69
327
40
30
57
Total
472
238
234
105
146
182
39
38
49
66
133
141
177
82
73
406
33
19
14
Up to 100MB
17
5
12
3
4
9
**
**
**
**
4
3
9
1
**
13
**
**
**
4%
2%
5%
2%
3%
5%
**
**
**
**
3%
2%
5%
2%
**
3%
**
**
**
Up to 250MB
32
17
15
6
13
13
**
**
**
**
12
6
14
6
**
30
**
**
**
7%
7%
6%
6%
9%
7%
**
**
**
**
9%
4%
8%
7%
**
7%
**
**
**
Up to 500MB
112
60
53
31
27
48
**
**
**
**
32
36
44
15
**
97
**
**
**
24%
25%
23%
30%
18%
26%
**
**
**
**
24%
26%
25%
18%
**
24%
**
**
**
Up to 750MB
28
22
6
8
7
11
**
**
**
**
10
8
12
5
**
26
**
**
**
6%
9%
3%
8%
5%
6%
**
**
**
**
8%
5%
7%
6%
**
6%
**
**
**
b
Up to 1GB
83
43
40
20
33
25
**
**
**
**
22
29
29
13
**
66
**
**
**
18%
18%
17%
19%
22%
14%
**
**
**
**
16%
20%
16%
16%
**
16%
**
**
**
Up to 2GB
31
16
16
11
12
7
**
**
**
**
12
7
12
9
**
27
**
**
**
7%
7%
7%
11%
8%
4%
**
**
**
**
9%
5%
7%
11%
**
7%
**
**
**
e
2GB and above
25
14
11
5
4
13
**
**
**
**
10
10
9
2
**
25
**
**
**
5%
6%
5%
4%
3%
7%
**
**
**
**
7%
7%
5%
2%
**
6%
**
**
**
Don't know
145
63
82
21
47
56
**
**
**
**
31
42
47
30
**
122
**
**
**
31%
26%
35%
20%
32%
31%
**
**
**
**
23%
30%
27%
37%
**
30%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 33
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD11 (QD43). SHOWCARD Do you know what your monthly data cap or allowance is?
Base : Those who have a monthly data cap or allowance on their mobile phone contract
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
d
e
f
Unweighted total
495
415
80
357
135
287
151
Effective Weighted Sample
407
346
64
301
110
253
134
Total
472
412
60
370
98
293
165
Up to 100MB
17
15
**
8
9
10
5
4%
4%
**
2%
9%
3%
3%
c
Up to 250MB
32
29
**
26
4
15
15
7%
7%
**
7%
4%
5%
9%
Up to 500MB
112
90
**
90
20
76
34
24%
22%
**
24%
20%
26%
21%
Up to 750MB
28
23
**
26
2
18
9
6%
5%
**
7%
2%
6%
6%
Up to 1GB
83
74
**
64
19
48
33
18%
18%
**
17%
19%
16%
20%
Up to 2GB
31
28
**
26
6
15
15
7%
7%
**
7%
6%
5%
9%
2GB and above
25
25
**
22
2
11
14
5%
6%
**
6%
2%
4%
8%
Don't know
145
130
**
108
37
99
40
31%
31%
**
29%
38%
34%
24%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 34
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12A (QD4A). SHOWCARD How often, if at all, do you use your mobile phone to send or receive text messages? (SINGLE CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Several times a day
1083
483
600
248
293
437
105
130
90
127
265
310
352
185
236
907
92
48
36
53%
49%
57%
81%
71%
57%
19%
45%
44%
57%
66%
58%
57%
49%
46%
53%
55%
48%
61%
a
def
ef
f
gh
ghi
mn
mn
oq
Every day
350
160
190
37
76
159
78
39
44
44
65
75
100
79
95
292
28
20
10
17%
16%
18%
12%
19%
21%
14%
13%
21%
20%
16%
14%
16%
21%
19%
17%
17%
20%
18%
c
cf
g
g
k
Several times a week
210
115
94
12
17
89
92
34
19
20
36
54
64
33
58
180
17
10
3
10%
12%
9%
4%
4%
12%
16%
12%
10%
9%
9%
10%
10%
9%
11%
11%
10%
10%
5%
b
cd
cde
r
At least once a week
102
51
51
2
12
36
52
23
10
14
15
25
24
22
31
87
8
5
2
5%
5%
5%
1%
3%
5%
9%
8%
5%
6%
4%
5%
4%
6%
6%
5%
5%
5%
3%
c
cde
j
At least once a month
41
22
19
1
2
8
30
10
1
4
4
11
11
7
12
36
2
3
*
2%
2%
2%
*%
*%
1%
5%
4%
1%
2%
1%
2%
2%
2%
2%
2%
1%
3%
*%
cde
hj
r
Less than once a month
57
32
25
-
1
10
46
11
10
3
2
12
14
16
15
49
3
4
1
3%
3%
2%
-%
*%
1%
8%
4%
5%
1%
*%
2%
2%
4%
3%
3%
2%
4%
2%
cde
j
ij
Never
167
100
66
3
3
14
147
42
28
8
7
35
43
29
59
134
17
10
5
8%
10%
6%
1%
1%
2%
26%
14%
14%
4%
2%
7%
7%
8%
11%
8%
10%
10%
9%
b
cde
ij
ij
klm
Don't know
28
14
14
2
9
11
7
3
2
4
9
8
7
8
5
25
2
-
1
1%
1%
1%
1%
2%
1%
1%
1%
1%
2%
2%
2%
1%
2%
1%
1%
1%
-%
1%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 34
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12A (QD4A). SHOWCARD How often, if at all, do you use your mobile phone to send or receive text messages? (SINGLE CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Several times a day
1083
961
122
751
326
640
408
53%
54%
46%
61%
41%
52%
54%
b
d
Every day
350
305
46
241
108
201
139
17%
17%
17%
19%
14%
16%
19%
d
Several times a week
210
182
27
115
93
139
68
10%
10%
10%
9%
12%
11%
9%
At least once a week
102
87
15
46
55
59
42
5%
5%
5%
4%
7%
5%
6%
c
At least once a month
41
33
8
13
28
27
14
2%
2%
3%
1%
4%
2%
2%
c
Less than once a month
57
46
11
14
43
36
19
3%
3%
4%
1%
5%
3%
3%
c
Never
167
128
39
37
130
108
53
8%
7%
14%
3%
16%
9%
7%
a
c
Don't know
28
27
1
21
7
20
7
1%
2%
*%
2%
1%
2%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 35
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12B (QD4B). SHOWCARD And how often, it at all, do you use your mobile phone to make calls? (SINGLE CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Several times a day
1008
504
504
196
281
417
114
117
87
108
249
287
348
171
201
849
80
46
33
49%
52%
47%
64%
68%
55%
21%
40%
42%
49%
62%
54%
56%
45%
39%
50%
47%
46%
56%
ef
ef
f
g
ghi
mn
mn
q
Every day
386
183
202
63
78
160
85
46
41
55
68
87
111
83
105
316
35
21
14
19%
19%
19%
21%
19%
21%
15%
16%
20%
25%
17%
16%
18%
22%
21%
18%
21%
21%
23%
f
f
gj
k
Several times a week
274
123
151
29
34
101
110
48
35
30
50
72
61
57
84
230
28
9
7
13%
13%
14%
9%
8%
13%
20%
16%
17%
14%
12%
14%
10%
15%
17%
13%
17%
9%
12%
d
cde
l
l
q
At least once a week
164
62
102
13
12
45
93
38
17
18
20
34
38
29
62
131
17
13
3
8%
6%
10%
4%
3%
6%
17%
13%
8%
8%
5%
6%
6%
8%
12%
8%
10%
13%
4%
a
d
cde
j
klm
r
or
At least once a month
85
41
43
2
4
19
61
15
8
2
9
18
26
12
28
77
5
2
1
4%
4%
4%
1%
1%
2%
11%
5%
4%
1%
2%
3%
4%
3%
5%
5%
3%
2%
2%
c
cde
ij
r
Less than once a month
92
46
46
1
2
12
78
22
17
5
2
23
26
21
22
81
3
7
1
5%
5%
4%
*%
1%
2%
14%
7%
8%
2%
1%
4%
4%
5%
4%
5%
2%
7%
2%
cde
ij
ij
pr
Never
20
14
7
1
1
4
14
7
-
2
3
7
3
5
6
18
1
1
*
1%
1%
1%
*%
*%
1%
3%
2%
-%
1%
1%
1%
*%
1%
1%
1%
*%
1%
*%
cde
h
Don't know
9
4
5
1
-
6
2
1
-
1
3
3
2
2
2
8
1
*
-
*%
*%
*%
*%
-%
1%
*%
*%
-%
*%
1%
*%
*%
1%
*%
*%
1%
*%
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 35
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12B (QD4B). SHOWCARD And how often, it at all, do you use your mobile phone to make calls? (SINGLE CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Several times a day
1008
906
102
726
278
588
387
49%
51%
38%
59%
35%
48%
52%
b
d
Every day
386
331
54
260
124
220
152
19%
19%
20%
21%
16%
18%
20%
d
Several times a week
274
231
43
140
131
174
93
13%
13%
16%
11%
17%
14%
12%
c
At least once a week
164
141
23
60
102
99
62
8%
8%
9%
5%
13%
8%
8%
c
At least once a month
85
67
17
23
62
57
26
4%
4%
7%
2%
8%
5%
3%
a
c
Less than once a month
92
74
18
17
75
66
25
5%
4%
7%
1%
9%
5%
3%
a
c
Never
20
12
9
4
17
18
3
1%
1%
3%
*%
2%
1%
*%
a
c
f
Don't know
9
8
1
8
1
8
1
*%
*%
*%
1%
*%
1%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 36
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12C (QD4C). SHOWCARD How often, it at all, do you use your mobile phone to access email or internet services? (SINGLE CODE)
Base : Those with a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1211
599
612
263
335
488
125
133
121
152
300
325
385
241
258
897
103
96
115
Effective Weighted Sample
1005
493
512
215
274
416
104
107
97
121
255
279
322
202
208
806
101
80
114
Total
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
Several times a day
550
270
280
154
177
198
21
48
51
54
162
179
193
86
92
479
38
**
13
50%
50%
49%
65%
55%
44%
22%
49%
49%
44%
54%
53%
53%
45%
43%
50%
45%
**
47%
def
ef
f
n
n
Every day
268
129
140
53
91
103
21
22
25
34
76
71
87
50
59
226
21
**
9
24%
24%
25%
22%
28%
23%
22%
23%
24%
27%
25%
21%
24%
26%
28%
24%
25%
**
31%
Several times a week
106
56
51
14
27
50
16
7
10
13
25
35
35
21
15
87
13
**
2
10%
10%
9%
6%
8%
11%
17%
7%
10%
10%
8%
10%
10%
11%
7%
9%
15%
**
7%
c
cd
o
At least once a week
54
21
33
4
11
30
9
5
3
4
13
18
17
9
10
47
5
**
1
5%
4%
6%
2%
3%
7%
9%
5%
3%
3%
4%
5%
5%
5%
5%
5%
6%
**
5%
c
cd
At least once a month
25
11
13
4
3
14
4
3
2
3
3
2
9
7
7
21
1
**
*
2%
2%
2%
2%
1%
3%
4%
3%
2%
3%
1%
*%
2%
4%
3%
2%
2%
**
2%
d
d
k
k
Less than once a month
18
12
6
-
3
10
5
*
3
2
2
7
3
5
2
16
1
**
*
2%
2%
1%
-%
1%
2%
5%
*%
3%
2%
1%
2%
1%
3%
1%
2%
1%
**
2%
c
cd
Never
85
43
43
9
11
45
21
12
11
15
20
23
22
13
26
71
4
**
2
8%
8%
8%
4%
3%
10%
22%
13%
10%
12%
6%
7%
6%
7%
13%
7%
5%
**
6%
cd
cde
klm
Don't know
3
3
-
-
1
2
-
-
-
-
2
2
-
1
-
3
-
**
-
*%
*%
-%
-%
*%
*%
-%
-%
-%
-%
1%
*%
-%
*%
-%
*%
-%
**
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 36
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12C (QD4C). SHOWCARD How often, it at all, do you use your mobile phone to access email or internet services? (SINGLE CODE)
Base : Those with a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1211
1040
171
797
410
678
418
Effective Weighted Sample
1005
872
138
684
337
597
364
Total
1109
984
125
814
290
666
415
Several times a day
550
491
59
414
132
340
196
50%
50%
47%
51%
46%
51%
47%
Every day
268
237
31
200
67
148
111
24%
24%
25%
25%
23%
22%
27%
Several times a week
106
98
8
81
25
63
41
10%
10%
6%
10%
9%
9%
10%
At least once a week
54
48
6
34
20
33
19
5%
5%
5%
4%
7%
5%
5%
At least once a month
25
19
6
15
9
16
9
2%
2%
5%
2%
3%
2%
2%
Less than once a month
18
16
2
15
3
12
6
2%
2%
2%
2%
1%
2%
1%
Never
85
73
13
51
34
50
33
8%
7%
10%
6%
12%
8%
8%
c
Don't know
3
3
-
3
-
3
-
*%
*%
-%
*%
-%
*%
-%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 37
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12D (QD4D). SHOWCARD How often, it at all, do you use your mobile phone to use apps or applications? (SINGLE CODE)
Base : Those with a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1211
599
612
263
335
488
125
133
121
152
300
325
385
241
258
897
103
96
115
Effective Weighted Sample
1005
493
512
215
274
416
104
107
97
121
255
279
322
202
208
806
101
80
114
Total
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
Several times a day
431
218
213
129
134
151
17
40
35
44
134
135
149
73
73
377
29
**
9
39%
40%
38%
54%
41%
33%
18%
41%
33%
36%
44%
40%
41%
38%
35%
40%
34%
**
32%
def
ef
f
Every day
247
121
126
46
88
99
13
22
18
26
66
67
79
49
52
211
16
**
8
22%
22%
22%
20%
27%
22%
14%
23%
17%
21%
22%
20%
22%
25%
25%
22%
20%
**
28%
cf
Several times a week
117
56
61
24
36
47
9
11
11
15
30
36
30
27
25
94
16
**
2
11%
10%
11%
10%
11%
10%
10%
12%
10%
12%
10%
11%
8%
14%
12%
10%
19%
**
8%
l
or
At least once a week
99
48
51
17
27
42
13
6
8
13
23
33
36
15
16
86
11
**
2
9%
9%
9%
7%
8%
9%
13%
6%
8%
10%
8%
10%
10%
8%
8%
9%
13%
**
7%
At least once a month
46
21
25
3
9
24
10
4
6
4
8
15
20
4
8
39
4
**
2
4%
4%
4%
1%
3%
5%
10%
4%
5%
3%
3%
4%
5%
2%
4%
4%
5%
**
6%
c
cd
Less than once a month
45
23
23
3
14
20
8
1
6
6
15
18
11
10
6
39
2
**
1
4%
4%
4%
1%
4%
4%
8%
1%
6%
4%
5%
5%
3%
5%
3%
4%
3%
**
5%
c
g
Never
119
54
66
14
13
66
26
13
22
16
25
34
42
14
29
100
6
**
4
11%
10%
12%
6%
4%
15%
27%
14%
21%
12%
8%
10%
11%
7%
14%
11%
7%
**
14%
cd
cde
j
m
Don't know
4
3
1
-
1
3
1
1
-
1
2
2
-
1
2
3
1
**
-
*%
1%
*%
-%
*%
1%
1%
1%
-%
1%
1%
*%
-%
*%
1%
*%
1%
**
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 37
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD12D (QD4D). SHOWCARD How often, it at all, do you use your mobile phone to use apps or applications? (SINGLE CODE)
Base : Those with a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1211
1040
171
797
410
678
418
Effective Weighted Sample
1005
872
138
684
337
597
364
Total
1109
984
125
814
290
666
415
Several times a day
431
389
42
321
110
264
158
39%
39%
34%
39%
38%
40%
38%
Every day
247
220
26
186
59
140
99
22%
22%
21%
23%
20%
21%
24%
Several times a week
117
104
13
83
33
61
54
11%
11%
11%
10%
11%
9%
13%
At least once a week
99
87
13
73
27
64
34
9%
9%
10%
9%
9%
10%
8%
At least once a month
46
41
4
35
10
29
15
4%
4%
3%
4%
4%
4%
4%
Less than once a month
45
39
6
35
10
28
16
4%
4%
5%
4%
4%
4%
4%
Never
119
99
20
78
40
79
37
11%
10%
16%
10%
14%
12%
9%
a
Don't know
4
4
-
3
1
2
2
*%
*%
-%
*%
*%
*%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Send/ receive text messages (SMS)
1751
833
917
291
388
698
374
226
162
198
369
475
536
322
416
1477
142
83
49
86%
85%
86%
95%
94%
91%
67%
77%
79%
89%
92%
90%
87%
85%
82%
86%
84%
83%
83%
ef
f
f
gh
gh
mn
n
Use your phone as a camera
1306
613
694
265
330
533
179
147
123
154
313
361
433
228
284
1112
107
55
32
64%
63%
65%
87%
80%
70%
32%
50%
60%
69%
78%
68%
70%
60%
56%
65%
63%
55%
56%
def
ef
f
g
g
ghi
mn
mn
qr
Accessing the internet
945
454
490
214
279
373
79
89
90
114
246
289
314
162
179
806
70
42
27
46%
47%
46%
70%
68%
49%
14%
30%
44%
51%
61%
54%
51%
43%
35%
47%
42%
42%
46%
ef
ef
f
g
g
ghi
mn
mn
n
Send/ receive messages with pictures/
images
898
415
483
200
264
349
85
96
72
102
234
273
302
152
169
761
82
32
22
44%
42%
46%
65%
64%
46%
15%
33%
35%
46%
58%
52%
49%
40%
33%
44%
49%
32%
38%
ef
ef
f
gh
ghi
mn
mn
n
qr
qr
Send/ receive emails (not SMS)
726
358
368
161
228
282
55
65
53
78
222
248
255
110
112
631
54
24
17
36%
37%
35%
53%
55%
37%
10%
22%
26%
35%
55%
47%
41%
29%
22%
37%
32%
24%
30%
ef
ef
f
gh
ghi
mn
mn
n
qr
Visiting social networking sites e.g.
Facebook, Twitter, LinkedIn
657
301
356
189
210
234
23
70
58
76
159
192
232
108
124
556
52
30
18
32%
31%
34%
62%
51%
31%
4%
24%
28%
34%
40%
36%
38%
29%
24%
33%
31%
29%
32%
def
ef
f
g
gh
mn
mn
Play games
600
303
298
179
183
213
25
78
52
74
128
151
208
102
139
514
52
19
15
29%
31%
28%
59%
44%
28%
4%
27%
26%
33%
32%
28%
34%
27%
27%
30%
31%
19%
26%
def
ef
f
mn
q
q
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Download apps or programs directly to
your phone
597
299
298
163
192
211
31
55
49
66
173
183
212
97
105
512
47
22
16
29%
31%
28%
53%
47%
28%
5%
19%
24%
29%
43%
34%
34%
26%
21%
30%
28%
22%
27%
ef
ef
f
g
ghi
mn
mn
q
Use IM/ Instant messaging (e.g.
BlackBerry Messenger/ BBM, Apple
iMessage, WhatsApp)
551
265
286
142
176
202
32
53
54
58
138
172
198
87
93
485
33
20
14
27%
27%
27%
46%
43%
26%
6%
18%
26%
26%
34%
32%
32%
23%
18%
28%
19%
20%
24%
ef
ef
f
g
g
ghi
mn
mn
pq
Listen to music using MP3 function
423
232
191
141
136
136
10
47
33
53
108
131
142
62
88
366
26
18
13
21%
24%
18%
46%
33%
18%
2%
16%
16%
24%
27%
25%
23%
16%
17%
21%
15%
18%
22%
b
def
ef
f
gh
gh
mn
mn
p
Record video clips using the phone
339
158
181
89
112
119
19
42
25
48
92
111
104
55
69
289
27
13
10
17%
16%
17%
29%
27%
16%
3%
14%
12%
22%
23%
21%
17%
14%
13%
17%
16%
13%
17%
ef
ef
f
gh
gh
mn
Accessing/ receiving news
323
176
147
78
96
125
24
23
25
36
97
138
109
41
35
290
18
9
6
16%
18%
14%
26%
23%
16%
4%
8%
12%
16%
24%
26%
18%
11%
7%
17%
11%
9%
11%
b
ef
ef
f
g
ghi
lmn
mn
n
pqr
Listen to FM radio
309
158
151
77
89
116
27
35
31
36
91
91
99
51
66
280
12
7
9
15%
16%
14%
25%
21%
15%
5%
12%
15%
16%
23%
17%
16%
14%
13%
16%
7%
7%
16%
ef
ef
f
gh
pq
pq
Send/ receive video clips
292
137
155
62
109
100
21
29
22
30
73
102
92
53
45
255
24
6
7
14%
14%
15%
20%
26%
13%
4%
10%
11%
13%
18%
19%
15%
14%
9%
15%
14%
6%
13%
ef
ef
f
gh
mn
n
n
q
q
q
Accessing/ receiving sports/ team
news/ scores
259
182
77
72
74
94
19
17
16
28
81
99
90
40
30
224
19
9
7
13%
19%
7%
23%
18%
12%
4%
6%
8%
13%
20%
19%
15%
11%
6%
13%
12%
9%
11%
b
ef
ef
f
g
ghi
mn
n
n
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Making voice calls using VoIP service
e.g. Skype
191
90
101
46
61
69
16
14
21
22
59
73
65
27
26
173
10
5
3
9%
9%
10%
15%
15%
9%
3%
5%
10%
10%
15%
14%
11%
7%
5%
10%
6%
5%
5%
ef
ef
f
g
g
g
mn
n
qr
TV streaming (e.g. BBC iPlayer, Sky
Go)
164
90
74
48
50
60
5
13
10
23
53
57
56
23
27
144
7
8
5
8%
9%
7%
16%
12%
8%
1%
4%
5%
10%
13%
11%
9%
6%
5%
8%
4%
8%
8%
ef
ef
f
gh
gh
mn
n
p
Download a new video clip
152
80
71
42
50
51
8
16
8
15
45
46
50
31
24
127
17
3
5
7%
8%
7%
14%
12%
7%
2%
5%
4%
7%
11%
9%
8%
8%
5%
7%
10%
3%
8%
ef
ef
f
gh
n
n
n
q
q
q
Video streaming
139
94
45
41
42
51
5
14
3
16
47
51
53
19
16
116
10
7
6
7%
10%
4%
14%
10%
7%
1%
5%
1%
7%
12%
10%
9%
5%
3%
7%
6%
7%
10%
b
ef
ef
f
h
h
gh
mn
mn
Video calling e.g. Facetime
127
68
59
35
49
36
7
17
8
15
36
42
46
22
17
110
9
6
3
6%
7%
6%
11%
12%
5%
1%
6%
4%
7%
9%
8%
7%
6%
3%
6%
5%
6%
5%
ef
ef
f
h
n
n
Listen to Podcasts
108
61
46
34
30
39
5
11
8
10
33
42
38
17
10
96
4
4
3
5%
6%
4%
11%
7%
5%
1%
4%
4%
5%
8%
8%
6%
5%
2%
6%
3%
4%
6%
ef
f
f
gh
mn
n
n
Download TV programmes
73
35
38
30
18
22
2
11
2
10
22
19
30
13
10
65
4
3
1
4%
4%
4%
10%
4%
3%
*%
4%
1%
4%
6%
4%
5%
3%
2%
4%
2%
3%
3%
def
f
f
h
h
h
n
Other
19
7
12
1
2
6
10
3
3
*
3
3
6
5
5
19
-
*
*
1%
1%
1%
*%
1%
1%
2%
1%
1%
*%
1%
*%
1%
1%
1%
1%
-%
*%
*%
None of these
179
93
86
2
4
29
144
46
30
12
13
34
49
35
62
142
19
11
7
9%
10%
8%
1%
1%
4%
26%
16%
14%
5%
3%
6%
8%
9%
12%
8%
11%
11%
12%
cd
cde
ij
ij
kl
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Don't know
2
-
2
1
-
-
1
1
1
-
-
-
1
-
1
2
-
-
-
*%
-%
*%
*%
-%
-%
*%
*%
*%
-%
-%
-%
*%
-%
*%
*%
-%
-%
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Send/ receive text messages (SMS)
1751
1541
209
1137
607
1059
643
86%
87%
78%
92%
77%
86%
86%
b
d
Use your phone as a camera
1306
1151
155
915
384
785
489
64%
65%
58%
74%
49%
64%
65%
b
d
Accessing the internet
945
837
107
697
244
555
363
46%
47%
40%
56%
31%
45%
48%
b
d
Send/ receive messages with pictures/ images
898
803
95
650
244
539
337
44%
45%
35%
53%
31%
44%
45%
b
d
Send/ receive emails (not SMS)
726
648
78
548
176
447
262
36%
37%
29%
44%
22%
36%
35%
b
d
Visiting social networking sites e.g. Facebook, Twitter,
LinkedIn
657
585
71
472
182
388
250
32%
33%
27%
38%
23%
32%
33%
b
d
Play games
600
545
55
416
181
346
239
29%
31%
20%
34%
23%
28%
32%
b
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Download apps or programs directly to your phone
597
532
64
445
151
357
224
29%
30%
24%
36%
19%
29%
30%
b
d
Use IM/ Instant messaging (e.g. BlackBerry Messenger/
BBM, Apple iMessage, WhatsApp)
551
499
52
408
140
335
202
27%
28%
19%
33%
18%
27%
27%
b
d
Listen to music using MP3 function
423
383
40
287
134
230
181
21%
22%
15%
23%
17%
19%
24%
b
d
e
Record video clips using the phone
339
307
32
245
93
201
128
17%
17%
12%
20%
12%
16%
17%
b
d
Accessing/ receiving news
323
300
23
248
75
185
131
16%
17%
9%
20%
9%
15%
18%
b
d
Listen to FM radio
309
285
23
225
83
193
107
15%
16%
9%
18%
11%
16%
14%
b
d
Send/ receive video clips
292
275
17
218
73
168
117
14%
16%
7%
18%
9%
14%
16%
b
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Accessing/ receiving sports/ team news/ scores
259
238
21
198
60
148
104
13%
13%
8%
16%
8%
12%
14%
b
d
Making voice calls using VoIP service e.g. Skype
191
169
22
149
42
112
77
9%
10%
8%
12%
5%
9%
10%
d
TV streaming (e.g. BBC iPlayer, Sky Go)
164
150
14
120
44
105
54
8%
8%
5%
10%
6%
9%
7%
b
d
Download a new video clip
152
139
13
107
44
91
56
7%
8%
5%
9%
6%
7%
8%
b
d
Video streaming
139
127
13
99
40
88
45
7%
7%
5%
8%
5%
7%
6%
d
Video calling e.g. Facetime
127
116
11
95
32
83
42
6%
7%
4%
8%
4%
7%
6%
d
Listen to Podcasts
108
102
6
77
30
71
34
5%
6%
2%
6%
4%
6%
5%
b
d
Download TV programmes
73
68
5
49
24
41
30
4%
4%
2%
4%
3%
3%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 38
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD13 (QD28A). SHOWCARD Which if any, of the following activities, other than making and receiving voice calls, do you use your mobile for? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Other
19
11
8
10
10
15
4
1%
1%
3%
1%
1%
1%
*%
a
None of these
179
142
38
42
137
110
63
9%
8%
14%
3%
17%
9%
8%
a
c
Don't know
2
2
-
1
1
1
1
*%
*%
-%
*%
*%
*%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Send/ receive text messages (SMS)
1587
743
844
273
362
650
303
198
145
186
347
439
489
287
371
1331
136
75
46
78%
76%
80%
89%
88%
85%
54%
68%
71%
83%
86%
83%
79%
76%
73%
78%
80%
75%
79%
f
f
f
gh
gh
mn
n
Accessing the internet
784
369
415
189
240
299
56
74
68
98
213
249
256
130
150
666
62
34
21
38%
38%
39%
62%
58%
39%
10%
25%
33%
44%
53%
47%
41%
34%
29%
39%
37%
34%
37%
ef
ef
f
g
gh
ghi
mn
mn
Use your phone as a camera
770
342
428
187
229
297
57
91
69
97
212
220
254
122
172
657
56
36
21
38%
35%
40%
61%
55%
39%
10%
31%
34%
43%
53%
41%
41%
32%
34%
38%
34%
36%
36%
a
ef
ef
f
gh
ghi
mn
mn
Send/ receive emails (not SMS)
572
285
287
138
169
225
40
53
37
58
185
204
199
80
87
496
42
21
13
28%
29%
27%
45%
41%
29%
7%
18%
18%
26%
46%
38%
32%
21%
17%
29%
25%
21%
22%
ef
ef
f
gh
ghi
lmn
mn
qr
Visiting social networking sites e.g.
Facebook, Twitter, LinkedIn
551
242
309
176
181
175
19
64
44
64
141
163
188
87
113
462
45
26
17
27%
25%
29%
58%
44%
23%
3%
22%
21%
28%
35%
31%
30%
23%
22%
27%
27%
26%
30%
a
def
ef
f
gh
mn
mn
Send/ receive messages with pictures/
images
497
206
291
124
161
188
25
54
28
58
157
169
160
74
93
423
38
23
13
24%
21%
27%
41%
39%
25%
4%
19%
14%
26%
39%
32%
26%
19%
18%
25%
23%
22%
22%
a
ef
ef
f
gh
ghi
lmn
mn
Use IM/ Instant messaging (e.g.
BlackBerry Messenger/ BBM, Apple
iMessage, WhatsApp)
426
208
218
110
140
152
25
41
38
44
115
139
147
66
74
373
27
15
11
21%
21%
21%
36%
34%
20%
4%
14%
18%
20%
29%
26%
24%
17%
14%
22%
16%
15%
19%
ef
ef
f
ghi
mn
mn
q
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Play games
402
195
207
129
125
134
13
51
41
47
91
100
137
67
96
346
30
15
11
20%
20%
19%
42%
30%
18%
2%
17%
20%
21%
23%
19%
22%
18%
19%
20%
18%
15%
19%
def
ef
f
Download apps or programs directly to
your phone
333
160
174
104
106
112
11
33
25
43
107
102
128
46
58
283
23
18
10
16%
16%
16%
34%
26%
15%
2%
11%
12%
19%
27%
19%
21%
12%
11%
17%
13%
18%
16%
def
ef
f
gh
ghi
mn
mn
Listen to music using MP3 function
314
179
136
107
103
98
6
37
24
38
86
95
99
47
73
269
21
15
10
15%
18%
13%
35%
25%
13%
1%
13%
12%
17%
21%
18%
16%
13%
14%
16%
12%
15%
17%
b
def
ef
f
gh
m
Accessing/ receiving news
209
118
92
50
73
75
11
16
12
26
72
91
67
29
22
189
10
7
4
10%
12%
9%
17%
18%
10%
2%
5%
6%
12%
18%
17%
11%
8%
4%
11%
6%
7%
6%
b
ef
ef
f
gh
ghi
lmn
n
n
pr
Listen to FM radio
175
93
82
34
51
75
15
20
10
21
64
55
42
35
42
158
6
5
5
9%
9%
8%
11%
12%
10%
3%
7%
5%
9%
16%
10%
7%
9%
8%
9%
4%
5%
8%
f
f
f
ghi
l
p
p
Accessing/ receiving sports/ team
news/ scores
169
126
43
48
51
59
11
13
5
19
65
70
51
28
20
147
12
6
5
8%
13%
4%
16%
12%
8%
2%
4%
2%
8%
16%
13%
8%
7%
4%
9%
7%
6%
8%
b
ef
ef
f
gh
ghi
lmn
n
n
Record video clips using the phone
152
72
80
49
49
50
4
16
11
26
56
47
49
25
31
125
13
9
6
7%
7%
8%
16%
12%
7%
1%
5%
5%
11%
14%
9%
8%
7%
6%
7%
8%
9%
10%
ef
ef
f
gh
gh
Making voice calls using VoIP service
e.g. Skype
118
55
62
30
37
41
9
8
14
14
40
39
45
19
15
109
4
3
1
6%
6%
6%
10%
9%
5%
2%
3%
7%
6%
10%
7%
7%
5%
3%
6%
2%
3%
2%
ef
ef
f
g
g
g
n
n
pr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Send/ receive video clips
110
53
57
32
40
34
5
19
6
14
32
36
35
16
23
93
10
4
3
5%
5%
5%
10%
10%
4%
1%
6%
3%
6%
8%
7%
6%
4%
4%
5%
6%
4%
6%
ef
ef
f
h
TV streaming (e.g. BBC iPlayer, Sky
Go)
101
65
36
31
32
35
2
9
7
17
38
36
32
18
15
87
4
8
3
5%
7%
3%
10%
8%
5%
*%
3%
3%
8%
10%
7%
5%
5%
3%
5%
2%
8%
5%
b
ef
ef
f
g
gh
n
p
Video streaming
80
60
20
25
24
30
1
7
1
13
32
30
32
9
8
65
6
6
4
4%
6%
2%
8%
6%
4%
*%
2%
1%
6%
8%
6%
5%
2%
2%
4%
3%
6%
6%
b
ef
f
f
gh
gh
mn
mn
Video calling e.g. Facetime
76
38
38
23
31
19
2
10
5
11
23
25
30
11
9
65
6
4
1
4%
4%
4%
8%
8%
3%
*%
3%
2%
5%
6%
5%
5%
3%
2%
4%
4%
4%
2%
ef
ef
f
h
n
n
Download a new video clip
60
34
26
24
16
20
1
5
4
10
19
17
18
13
11
47
9
2
2
3%
3%
2%
8%
4%
3%
*%
2%
2%
5%
5%
3%
3%
3%
2%
3%
5%
2%
4%
def
f
f
g
g
o
Listen to Podcasts
53
29
24
15
18
19
1
4
5
4
23
25
14
9
5
46
3
2
2
3%
3%
2%
5%
4%
3%
*%
1%
3%
2%
6%
5%
2%
2%
1%
3%
2%
2%
3%
f
f
f
gi
ln
Download TV programmes
40
23
17
22
7
10
1
4
*
6
16
15
13
7
4
35
2
2
1
2%
2%
2%
7%
2%
1%
*%
1%
*%
3%
4%
3%
2%
2%
1%
2%
1%
2%
2%
def
f
f
h
gh
n
Other
13
6
7
1
1
5
6
2
2
*
2
3
3
4
3
12
-
-
*
1%
1%
1%
*%
*%
1%
1%
1%
1%
*%
*%
*%
1%
1%
1%
1%
-%
-%
*%
None of these
283
150
133
7
11
45
220
70
41
23
17
54
72
61
95
229
25
20
9
14%
15%
13%
2%
3%
6%
40%
24%
20%
10%
4%
10%
12%
16%
19%
13%
15%
20%
16%
cd
cde
ij
ij
j
kl
kl
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2445
1173
1272
341
448
880
776
416
263
285
424
552
707
511
671
1775
216
218
236
Effective Weighted Sample
2020
965
1055
278
360
746
663
343
211
230
354
468
585
424
558
1582
211
179
234
Total
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
Don't know
6
1
4
1
-
-
4
2
2
-
1
-
3
-
2
6
-
-
-
*%
*%
*%
*%
-%
-%
1%
1%
1%
-%
*%
-%
1%
-%
*%
*%
-%
-%
-%
e
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Send/ receive text messages (SMS)
1587
1402
186
1047
533
964
577
78%
79%
69%
85%
68%
78%
77%
b
d
Accessing the internet
784
692
92
572
208
462
300
38%
39%
34%
46%
26%
38%
40%
d
Use your phone as a camera
770
683
87
542
223
481
268
38%
39%
32%
44%
28%
39%
36%
b
d
Send/ receive emails (not SMS)
572
506
66
429
141
355
204
28%
29%
25%
35%
18%
29%
27%
d
Visiting social networking sites e.g. Facebook, Twitter,
LinkedIn
551
486
66
381
167
332
202
27%
27%
24%
31%
21%
27%
27%
d
Send/ receive messages with pictures/ images
497
446
51
362
135
317
167
24%
25%
19%
29%
17%
26%
22%
b
d
Use IM/ Instant messaging (e.g. BlackBerry Messenger/
BBM, Apple iMessage, WhatsApp)
426
384
43
317
107
253
162
21%
22%
16%
26%
14%
21%
22%
b
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Play games
402
362
40
272
128
240
151
20%
20%
15%
22%
16%
19%
20%
b
d
Download apps or programs directly to your phone
333
293
40
239
94
215
109
16%
17%
15%
19%
12%
17%
15%
d
Listen to music using MP3 function
314
284
30
212
102
172
132
15%
16%
11%
17%
13%
14%
18%
b
d
e
Accessing/ receiving news
209
193
16
156
53
128
78
10%
11%
6%
13%
7%
10%
10%
b
d
Listen to FM radio
175
158
17
127
47
111
59
9%
9%
6%
10%
6%
9%
8%
d
Accessing/ receiving sports/ team news/ scores
169
153
16
126
42
100
64
8%
9%
6%
10%
5%
8%
9%
d
Record video clips using the phone
152
136
17
111
41
93
54
7%
8%
6%
9%
5%
8%
7%
d
Making voice calls using VoIP service e.g. Skype
118
103
15
92
26
70
46
6%
6%
6%
7%
3%
6%
6%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Send/ receive video clips
110
103
7
72
38
65
42
5%
6%
3%
6%
5%
5%
6%
b
TV streaming (e.g. BBC iPlayer, Sky Go)
101
93
8
71
30
70
29
5%
5%
3%
6%
4%
6%
4%
d
Video streaming
80
71
9
59
22
55
22
4%
4%
3%
5%
3%
4%
3%
d
Video calling e.g. Facetime
76
69
7
55
21
51
24
4%
4%
3%
4%
3%
4%
3%
d
Download a new video clip
60
54
6
40
21
37
22
3%
3%
2%
3%
3%
3%
3%
Listen to Podcasts
53
49
4
41
13
34
17
3%
3%
1%
3%
2%
3%
2%
d
Download TV programmes
40
38
2
25
15
23
16
2%
2%
1%
2%
2%
2%
2%
Other
13
8
5
6
7
9
4
1%
*%
2%
*%
1%
1%
*%
a
None of these
283
220
63
70
212
179
95
14%
12%
23%
6%
27%
15%
13%
a
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 39
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD14 (QD28B). SHOWCARD And, which of these activities have you used your mobile for in the last week? (MULTI CODE)
Base : Those who personally use a mobile phone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2445
2049
396
1283
1151
1379
830
Effective Weighted Sample
2020
1707
325
1093
970
1202
718
Total
2038
1770
268
1238
790
1230
749
Don't know
6
6
-
2
4
4
1
*%
*%
-%
*%
*%
*%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 40
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD15 (QD28C). SHOWCARD You said that you use your mobile phone to access the internet. Which one of these best describes where you use your mobile phone to access the internet? (SINGLE CODE)
Base : Those who use their mobile phone to access the internet
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
~f
g
~h
i
j
k
l
m
n
o
~p
~q
r
Unweighted total
1036
502
534
239
302
398
97
120
99
137
246
276
330
210
220
757
85
85
109
Effective Weighted Sample
857
410
447
193
242
341
83
94
79
111
208
239
276
174
176
683
83
70
108
Total
945
454
490
214
279
373
79
89
90
114
246
289
314
162
179
806
70
42
27
I always use in the home
49
17
32
4
20
17
**
3
**
8
12
9
14
13
13
39
**
**
3
5%
4%
7%
2%
7%
5%
**
4%
**
7%
5%
3%
4%
8%
7%
5%
**
**
11%
c
k
o
I mainly use in the home
105
45
60
30
32
34
**
10
**
16
28
26
29
20
31
95
**
**
4
11%
10%
12%
14%
12%
9%
**
11%
**
14%
11%
9%
9%
12%
17%
12%
**
**
15%
kl
I use equally in the home and outside
the home
611
307
304
159
189
223
**
63
**
72
148
189
204
106
112
518
**
**
14
65%
68%
62%
75%
68%
60%
**
71%
**
63%
60%
65%
65%
65%
62%
64%
**
**
51%
e
r
I mainly use outside the home
143
68
76
16
31
79
**
8
**
14
46
54
56
18
16
125
**
**
3
15%
15%
15%
8%
11%
21%
**
9%
**
12%
19%
19%
18%
11%
9%
16%
**
**
13%
cd
g
mn
n
I always use outside the home
28
10
18
3
4
16
**
4
**
3
10
9
9
4
6
22
**
**
2
3%
2%
4%
1%
2%
4%
**
5%
**
3%
4%
3%
3%
3%
3%
3%
**
**
7%
o
Don't know
8
7
1
2
2
4
**
-
**
*
3
3
1
1
2
6
**
**
1
1%
2%
*%
1%
1%
1%
**
-%
**
*%
1%
1%
*%
1%
1%
1%
**
**
3%
b
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 40
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD15 (QD28C). SHOWCARD You said that you use your mobile phone to access the internet. Which one of these best describes where you use your mobile phone to access the internet? (SINGLE CODE)
Base : Those who use their mobile phone to access the internet
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1036
889
147
688
345
560
367
Effective Weighted Sample
857
744
116
589
281
496
318
Total
945
837
107
697
244
555
363
I always use in the home
49
41
8
34
14
31
15
5%
5%
7%
5%
6%
6%
4%
I mainly use in the home
105
88
17
68
37
68
33
11%
11%
16%
10%
15%
12%
9%
c
I use equally in the home and outside the home
611
553
58
453
155
335
262
65%
66%
54%
65%
63%
60%
72%
b
e
I mainly use outside the home
143
127
16
118
26
98
42
15%
15%
15%
17%
11%
18%
12%
d
f
I always use outside the home
28
23
6
17
10
19
7
3%
3%
5%
2%
4%
3%
2%
Don't know
8
5
3
6
2
5
2
1%
1%
3%
1%
1%
1%
1%
a
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 41
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD16 (QD28E). SHOWCARD Which of these ways do you use your mobile phone to access the internet? (MULTI CODE)
Base : Those who use their mobile phone to access the internet
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
~f
g
~h
i
j
k
l
m
n
o
~p
~q
r
Unweighted total
1036
502
534
239
302
398
97
120
99
137
246
276
330
210
220
757
85
85
109
Effective Weighted Sample
857
410
447
193
242
341
83
94
79
111
208
239
276
174
176
683
83
70
108
Total
945
454
490
214
279
373
79
89
90
114
246
289
314
162
179
806
70
42
27
Via mobile network (2G or 3G)
692
347
345
162
201
276
**
68
**
78
172
211
232
113
135
592
**
**
14
73%
76%
70%
76%
72%
74%
**
76%
**
68%
70%
73%
74%
70%
75%
73%
**
**
52%
b
r
Wi-Fi/ wireless broadband network at
home
460
222
239
101
147
180
**
34
**
60
134
170
143
80
68
395
**
**
19
49%
49%
49%
47%
53%
48%
**
38%
**
52%
54%
59%
46%
49%
38%
49%
**
**
70%
g
g
lmn
n
o
Wi-Fi/ wireless broadband elsewhere
(i.e. 'hotspots')
250
124
126
54
71
101
**
13
**
22
72
111
83
30
27
211
**
**
9
26%
27%
26%
25%
25%
27%
**
15%
**
19%
29%
38%
26%
18%
15%
26%
**
**
35%
gi
lmn
mn
Don't know
16
6
9
2
3
9
**
3
**
2
2
4
6
2
4
14
**
**
*
2%
1%
2%
1%
1%
2%
**
4%
**
2%
1%
1%
2%
1%
2%
2%
**
**
1%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 41
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD16 (QD28E). SHOWCARD Which of these ways do you use your mobile phone to access the internet? (MULTI CODE)
Base : Those who use their mobile phone to access the internet
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1036
889
147
688
345
560
367
Effective Weighted Sample
857
744
116
589
281
496
318
Total
945
837
107
697
244
555
363
Via mobile network (2G or 3G)
692
628
64
512
176
393
286
73%
75%
59%
74%
72%
71%
79%
b
e
Wi-Fi/ wireless broadband network at home
460
393
67
348
110
278
164
49%
47%
62%
50%
45%
50%
45%
a
Wi-Fi/ wireless broadband elsewhere (i.e. 'hotspots')
250
221
29
189
60
150
90
26%
26%
27%
27%
24%
27%
25%
Don't know
16
12
3
8
8
12
3
2%
1%
3%
1%
3%
2%
1%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 42
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD17 (QD28F). SHOWCARD In which of these places do you use your mobile phone to access the internet outside of the home? (MULTI CODE)
Base : Those who use their mobile phone to access the internet outside the home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
~f
g
~h
i
j
k
l
m
n
o
~p
~q
~r
Unweighted total
956
468
488
231
270
370
85
113
91
123
228
260
314
186
196
708
81
73
94
Effective Weighted Sample
797
385
412
187
220
319
74
90
74
101
195
227
263
156
157
640
79
61
93
Total
888
431
457
208
257
352
72
86
84
105
232
277
299
148
164
760
68
37
23
When travelling (e.g. on a train or in a
car)
627
306
321
162
185
231
**
58
**
67
165
208
220
92
107
542
**
**
**
71%
71%
70%
78%
72%
66%
**
68%
**
64%
71%
75%
74%
62%
65%
71%
**
**
**
e
mn
m
Outdoors
608
309
299
148
186
230
**
58
**
69
158
193
210
101
105
519
**
**
**
69%
72%
65%
71%
73%
65%
**
67%
**
65%
68%
70%
70%
68%
64%
68%
**
**
**
b
Indoor public spaces (e.g. pub/
restaurant/ theatre/ shopping centre)
599
293
306
164
178
218
**
56
**
65
160
197
204
86
111
503
**
**
**
67%
68%
67%
79%
69%
62%
**
65%
**
62%
69%
71%
68%
58%
68%
66%
**
**
**
de
m
m
In other people's homes (e.g. friends/
family)
508
248
260
144
160
174
**
56
**
51
128
160
172
77
100
434
**
**
**
57%
58%
57%
69%
62%
49%
**
66%
**
49%
55%
58%
57%
52%
61%
57%
**
**
**
e
e
i
At your workplace
438
253
185
89
139
187
**
19
**
55
145
147
171
74
46
380
**
**
**
49%
59%
40%
43%
54%
53%
**
23%
**
53%
63%
53%
57%
50%
28%
50%
**
**
**
b
c
c
g
g
n
n
n
Other
18
12
6
8
4
4
**
4
**
2
6
6
3
5
4
15
**
**
**
2%
3%
1%
4%
2%
1%
**
4%
**
2%
3%
2%
1%
3%
2%
2%
**
**
**
e
Don't know
13
3
11
2
2
7
**
1
**
3
-
4
1
3
5
11
**
**
**
2%
1%
2%
1%
1%
2%
**
1%
**
3%
-%
1%
*%
2%
3%
1%
**
**
**
a
j
l
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 42
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD17 (QD28F). SHOWCARD In which of these places do you use your mobile phone to access the internet outside of the home? (MULTI CODE)
Base : Those who use their mobile phone to access the internet outside the home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
956
824
132
642
311
520
342
Effective Weighted Sample
797
696
105
551
256
462
299
Total
888
791
97
656
228
520
345
When travelling (e.g. on a train or in a car)
627
562
65
456
170
375
240
71%
71%
67%
69%
74%
72%
69%
Outdoors
608
549
60
456
149
350
244
69%
69%
61%
70%
65%
67%
71%
Indoor public spaces (e.g. pub/ restaurant/ theatre/
shopping centre)
599
538
61
435
161
350
238
67%
68%
63%
66%
71%
67%
69%
In other people's homes (e.g. friends/ family)
508
457
52
353
153
282
216
57%
58%
54%
54%
67%
54%
63%
c
e
At your workplace
438
391
47
394
41
263
166
49%
49%
48%
60%
18%
51%
48%
d
Other
18
17
1
9
9
13
4
2%
2%
1%
1%
4%
2%
1%
c
Don't know
13
11
2
8
5
9
4
2%
1%
2%
1%
2%
2%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 43
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE)
Base : Those with a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1211
599
612
263
335
488
125
133
121
152
300
325
385
241
258
897
103
96
115
Effective Weighted Sample
1005
493
512
215
274
416
104
107
97
121
255
279
322
202
208
806
101
80
114
Total
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
Social networking (e.g. Facebook,
Twitter, LinkedIn)
668
317
351
180
218
247
23
64
62
76
163
192
229
114
132
564
58
**
17
60%
58%
62%
76%
68%
55%
24%
66%
59%
61%
54%
57%
63%
60%
62%
59%
70%
**
59%
ef
ef
f
j
o
Weather
633
335
298
122
198
259
54
49
53
71
172
222
215
108
88
557
47
**
13
57%
62%
53%
52%
61%
57%
55%
51%
50%
57%
57%
66%
59%
56%
42%
59%
56%
**
45%
b
c
mn
n
n
r
Maps/ navigation
576
321
254
125
163
243
45
40
42
60
181
214
199
91
71
505
38
**
12
52%
59%
45%
53%
51%
54%
46%
41%
40%
48%
60%
63%
54%
47%
34%
53%
45%
**
44%
b
ghi
lmn
n
n
News
543
301
242
114
169
219
41
41
37
61
165
199
180
87
78
475
40
**
11
49%
55%
43%
48%
52%
48%
42%
42%
35%
49%
55%
59%
49%
45%
37%
50%
48%
**
40%
b
h
gh
lmn
n
Games
540
270
270
161
171
181
28
62
54
62
120
135
186
104
115
463
44
**
13
49%
50%
48%
68%
53%
40%
29%
64%
51%
50%
40%
40%
51%
54%
54%
49%
52%
**
46%
def
ef
f
ij
k
k
k
Music
471
238
232
136
157
158
19
47
44
64
117
138
160
72
100
396
40
**
14
42%
44%
41%
57%
49%
35%
20%
49%
41%
51%
39%
41%
44%
37%
47%
42%
47%
**
49%
ef
ef
f
j
m
Travel/ journey planning
418
228
190
86
123
179
30
26
33
47
137
166
140
65
47
374
25
**
6
38%
42%
34%
36%
38%
40%
31%
27%
31%
38%
46%
49%
38%
34%
22%
39%
29%
**
22%
b
gh
lmn
n
n
r
Sports/ sports news
367
273
94
93
109
136
28
22
20
37
107
128
122
69
48
322
24
**
10
33%
50%
17%
39%
34%
30%
29%
23%
19%
29%
35%
38%
33%
36%
23%
34%
28%
**
35%
b
e
gh
n
n
n
Banking
341
181
160
73
125
123
20
28
27
48
98
105
129
58
48
295
25
**
9
31%
33%
28%
31%
39%
27%
21%
28%
25%
39%
32%
31%
35%
30%
23%
31%
30%
**
31%
ef
h
n
n
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 43
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE)
Base : Those with a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1211
599
612
263
335
488
125
133
121
152
300
325
385
241
258
897
103
96
115
Effective Weighted Sample
1005
493
512
215
274
416
104
107
97
121
255
279
322
202
208
806
101
80
114
Total
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
Shopping (e.g. Tesco, Ocado, eBay)
324
134
190
80
111
123
10
28
33
33
99
106
107
50
60
279
26
**
10
29%
25%
34%
34%
35%
27%
10%
29%
31%
26%
33%
31%
29%
26%
29%
29%
31%
**
34%
a
f
ef
f
Books
180
100
80
47
55
70
8
13
20
22
65
67
60
24
29
164
6
**
5
16%
18%
14%
20%
17%
16%
8%
14%
19%
18%
22%
20%
16%
12%
14%
17%
7%
**
19%
f
f
m
p
p
Vouchers
135
58
77
29
42
57
7
8
11
15
42
58
44
18
15
125
4
**
3
12%
11%
14%
12%
13%
13%
7%
9%
11%
12%
14%
17%
12%
9%
7%
13%
4%
**
9%
mn
p
Finance/ business
125
75
49
20
35
61
9
10
7
10
45
59
45
7
14
117
3
**
2
11%
14%
9%
8%
11%
13%
10%
10%
6%
8%
15%
17%
12%
4%
7%
12%
4%
**
9%
b
h
mn
mn
p
NONE OF THESE
105
50
55
10
17
58
19
12
14
13
31
30
30
14
30
87
6
**
2
9%
9%
10%
4%
5%
13%
20%
12%
14%
10%
10%
9%
8%
7%
14%
9%
8%
**
8%
cd
cd
lm
Don't know
12
4
8
1
1
8
2
1
1
*
6
3
4
2
4
11
-
**
-
1%
1%
1%
*%
*%
2%
2%
1%
1%
*%
2%
1%
1%
1%
2%
1%
-%
**
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 43
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE)
Base : Those with a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1211
1040
171
797
410
678
418
Effective Weighted Sample
1005
872
138
684
337
597
364
Total
1109
984
125
814
290
666
415
Social networking (e.g. Facebook, Twitter, LinkedIn)
668
593
75
481
182
380
271
60%
60%
61%
59%
63%
57%
65%
e
Weather
633
562
71
480
148
382
238
57%
57%
57%
59%
51%
57%
57%
d
Maps/ navigation
576
504
72
452
120
370
193
52%
51%
58%
56%
41%
56%
46%
d
f
News
543
481
63
435
105
313
218
49%
49%
50%
53%
36%
47%
53%
d
Games
540
486
54
381
158
313
214
49%
49%
43%
47%
54%
47%
52%
c
Music
471
418
53
335
133
270
187
42%
42%
43%
41%
46%
41%
45%
Travel/ journey planning
418
364
54
333
82
266
146
38%
37%
43%
41%
28%
40%
35%
d
Sports/ sports news
367
325
42
288
78
221
136
33%
33%
34%
35%
27%
33%
33%
d
Banking
341
294
47
274
65
203
129
31%
30%
37%
34%
23%
31%
31%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 43
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD18 (QD28G). SHOWCARD Do you use any of the following types of apps or applications on your smartphone? (MULTI CODE)
Base : Those with a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1211
1040
171
797
410
678
418
Effective Weighted Sample
1005
872
138
684
337
597
364
Total
1109
984
125
814
290
666
415
Shopping (e.g. Tesco, Ocado, eBay)
324
291
33
242
81
196
118
29%
30%
26%
30%
28%
29%
28%
Books
180
159
21
139
38
106
68
16%
16%
17%
17%
13%
16%
16%
Vouchers
135
115
20
107
25
101
32
12%
12%
16%
13%
9%
15%
8%
d
f
Finance/ business
125
107
17
106
18
88
34
11%
11%
14%
13%
6%
13%
8%
d
f
NONE OF THESE
105
86
19
67
38
75
28
9%
9%
15%
8%
13%
11%
7%
a
c
f
Don't know
12
12
1
8
4
6
6
1%
1%
1%
1%
1%
1%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 44
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)
Base : Those with a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1211
599
612
263
335
488
125
133
121
152
300
325
385
241
258
897
103
96
115
Effective Weighted Sample
1005
493
512
215
274
416
104
107
97
121
255
279
322
202
208
806
101
80
114
Total
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
Games
156
91
64
45
57
47
7
16
14
21
41
43
50
33
30
145
3
**
4
14%
17%
11%
19%
18%
10%
7%
16%
13%
17%
14%
13%
14%
17%
14%
15%
4%
**
13%
b
ef
ef
p
p
Music
94
59
34
20
39
30
4
5
9
14
31
32
31
16
14
80
8
**
3
8%
11%
6%
9%
12%
7%
4%
6%
8%
11%
10%
9%
8%
8%
7%
8%
9%
**
11%
b
ef
News
51
33
17
9
17
21
4
4
3
6
24
18
18
10
4
50
-
**
*
5%
6%
3%
4%
5%
5%
4%
5%
2%
5%
8%
5%
5%
5%
2%
5%
-%
**
2%
b
p
Books
45
27
19
7
19
18
1
2
7
3
26
16
15
8
6
42
1
**
1
4%
5%
3%
3%
6%
4%
1%
2%
7%
2%
9%
5%
4%
4%
3%
4%
1%
**
3%
f
gi
Social networking (e.g. Facebook,
Twitter, LinkedIn)
42
18
24
9
13
19
1
5
5
1
9
9
9
13
11
40
-
**
1
4%
3%
4%
4%
4%
4%
1%
5%
5%
1%
3%
3%
3%
7%
5%
4%
-%
**
4%
kl
p
p
Sports/ sports news
42
34
8
10
15
15
2
2
2
1
20
20
9
10
4
37
4
**
*
4%
6%
1%
4%
5%
3%
2%
2%
2%
1%
7%
6%
3%
5%
2%
4%
5%
**
2%
b
i
ln
Maps/ navigation
38
24
14
5
9
22
2
2
4
1
19
14
13
8
3
37
-
**
*
3%
4%
2%
2%
3%
5%
2%
2%
4%
1%
6%
4%
3%
4%
2%
4%
-%
**
1%
i
p
Weather
37
20
17
4
10
18
5
3
5
2
14
12
13
5
6
36
-
**
1
3%
4%
3%
2%
3%
4%
5%
3%
5%
1%
5%
4%
3%
3%
3%
4%
-%
**
3%
p
Travel/ journey planning
30
17
13
3
8
17
2
1
1
4
14
12
11
5
2
29
1
**
*
3%
3%
2%
1%
3%
4%
2%
1%
1%
3%
5%
3%
3%
2%
1%
3%
1%
**
1%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 44
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)
Base : Those with a smartphone
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
~q
r
Unweighted total
1211
599
612
263
335
488
125
133
121
152
300
325
385
241
258
897
103
96
115
Effective Weighted Sample
1005
493
512
215
274
416
104
107
97
121
255
279
322
202
208
806
101
80
114
Total
1109
544
565
237
322
452
98
98
105
124
302
338
367
192
211
949
84
47
28
Shopping (e.g. Tesco, Ocado, eBay)
27
11
16
4
8
15
-
3
3
1
10
8
8
3
7
25
1
**
1
2%
2%
3%
2%
3%
3%
-%
3%
3%
1%
3%
2%
2%
2%
4%
3%
1%
**
4%
Banking
20
12
9
4
4
10
2
1
3
3
6
6
10
3
2
20
-
**
1
2%
2%
2%
2%
1%
2%
2%
2%
3%
3%
2%
2%
3%
2%
1%
2%
-%
**
2%
Vouchers
12
10
3
5
1
7
-
-
-
1
4
7
3
3
-
11
1
**
*
1%
2%
*%
2%
*%
1%
-%
-%
-%
1%
1%
2%
1%
2%
-%
1%
1%
**
1%
b
n
Finance/ business
7
3
4
1
1
5
-
-
-
-
3
3
3
-
1
7
-
**
*
1%
1%
1%
*%
*%
1%
-%
-%
-%
-%
1%
1%
1%
-%
*%
1%
-%
**
1%
NONE OF THESE
773
364
409
161
210
329
73
72
77
83
193
238
256
128
150
646
69
**
21
70%
67%
72%
68%
65%
73%
75%
74%
73%
67%
64%
70%
70%
67%
71%
68%
82%
**
74%
d
o
Don't know
40
14
26
6
9
18
6
4
2
3
9
12
9
7
12
36
2
**
*
4%
3%
5%
3%
3%
4%
7%
4%
2%
3%
3%
4%
2%
4%
6%
4%
3%
**
2%
l
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 44
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)
Base : Those with a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1211
1040
171
797
410
678
418
Effective Weighted Sample
1005
872
138
684
337
597
364
Total
1109
984
125
814
290
666
415
Games
156
145
11
114
41
97
55
14%
15%
9%
14%
14%
15%
13%
Music
94
88
6
71
23
51
40
8%
9%
5%
9%
8%
8%
10%
News
51
49
2
45
5
23
27
5%
5%
1%
6%
2%
3%
7%
d
e
Books
45
40
5
41
4
28
17
4%
4%
4%
5%
1%
4%
4%
d
Social networking (e.g. Facebook, Twitter, LinkedIn)
42
40
3
28
14
20
21
4%
4%
2%
3%
5%
3%
5%
Sports/ sports news
42
39
4
35
7
25
17
4%
4%
3%
4%
3%
4%
4%
Maps/ navigation
38
37
1
35
2
23
15
3%
4%
1%
4%
1%
3%
4%
d
Weather
37
37
-
31
6
20
16
3%
4%
-%
4%
2%
3%
4%
b
Travel/ journey planning
30
30
1
28
1
20
10
3%
3%
1%
3%
1%
3%
3%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 44
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QD19 (QD28H). SHOWCARD And which of these types of apps or applications have you PAID FOR to download on your smartphone? (MULTI CODE)
Base : Those with a smartphone
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1211
1040
171
797
410
678
418
Effective Weighted Sample
1005
872
138
684
337
597
364
Total
1109
984
125
814
290
666
415
Shopping (e.g. Tesco, Ocado, eBay)
27
27
*
22
4
15
11
2%
3%
*%
3%
2%
2%
3%
Banking
20
19
1
19
2
14
6
2%
2%
1%
2%
1%
2%
1%
Vouchers
12
9
3
9
1
12
-
1%
1%
3%
1%
1%
2%
-%
f
Finance/ business
7
7
-
6
1
7
-
1%
1%
-%
1%
*%
1%
-%
NONE OF THESE
773
671
102
562
209
474
278
70%
68%
82%
69%
72%
71%
67%
a
Don't know
40
37
3
27
13
21
19
4%
4%
2%
3%
5%
3%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 45
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE1. Does your household have a PC, laptop, netbook or tablet computer? (MULTI CODE OPTIONS 1-4 ONLY)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Yes - desktop PC
919
490
429
141
140
382
255
92
71
98
209
298
284
173
163
793
62
44
21
41%
46%
37%
46%
33%
49%
35%
25%
32%
43%
51%
53%
43%
42%
27%
42%
32%
40%
33%
b
df
df
gh
ghi
lmn
n
n
pr
Yes - laptop
1373
662
711
217
298
575
284
127
118
162
348
421
462
232
257
1152
117
68
37
61%
62%
61%
70%
71%
74%
39%
35%
53%
71%
85%
75%
70%
57%
43%
62%
60%
61%
60%
f
f
f
g
gh
ghi
mn
mn
n
Yes - netbook
152
65
88
25
23
86
17
15
11
21
43
51
46
26
29
127
15
6
4
7%
6%
8%
8%
6%
11%
2%
4%
5%
9%
11%
9%
7%
6%
5%
7%
8%
5%
6%
f
f
df
g
gh
n
Yes - tablet computer - e.g. iPad
364
171
193
64
83
180
37
22
17
34
130
150
106
63
44
318
19
17
11
16%
16%
17%
21%
20%
23%
5%
6%
7%
15%
32%
27%
16%
15%
7%
17%
10%
15%
17%
f
f
f
gh
ghi
lmn
n
n
p
p
No
478
221
257
46
51
77
303
176
65
19
11
50
90
85
252
383
57
25
14
21%
21%
22%
15%
12%
10%
41%
48%
29%
8%
3%
9%
14%
21%
42%
20%
29%
22%
22%
e
cde
hij
ij
j
k
kl
klm
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 45
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE1. Does your household have a PC, laptop, netbook or tablet computer? (MULTI CODE OPTIONS 1-4 ONLY)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Yes - desktop PC
919
787
133
589
327
586
313
41%
41%
45%
47%
33%
44%
37%
d
f
Yes - laptop
1373
1186
187
922
444
889
447
61%
61%
63%
74%
45%
67%
53%
d
f
Yes - netbook
152
131
21
117
35
101
47
7%
7%
7%
9%
4%
8%
6%
d
Yes - tablet computer - e.g. iPad
364
305
60
271
91
253
101
16%
16%
20%
22%
9%
19%
12%
a
d
f
No
478
424
53
120
354
229
235
21%
22%
18%
10%
36%
17%
28%
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 46
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE2 (QE35). How many tablet computers do you have in your household? (SINGLE CODE)
Base : Those with any tablet computers in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
~d
e
~f
~g
~h
~i
j
k
l
~m
~n
o
~p
~q
~r
Unweighted total
406
191
215
73
84
192
57
28
22
43
135
147
121
81
56
306
24
34
42
Effective Weighted Sample
335
157
178
60
69
165
46
25
17
36
112
125
97
67
49
275
24
27
42
Total
364
171
193
64
83
180
37
22
17
34
130
150
106
63
44
318
19
17
11
One
(1.0)
276
122
154
**
**
128
**
**
**
**
96
113
77
**
**
236
**
**
**
76%
71%
80%
**
**
71%
**
**
**
**
74%
76%
72%
**
**
74%
**
**
**
Two
(2.0)
62
33
30
**
**
32
**
**
**
**
23
25
22
**
**
56
**
**
**
17%
19%
15%
**
**
18%
**
**
**
**
18%
17%
20%
**
**
18%
**
**
**
Three
(3.0)
15
8
7
**
**
10
**
**
**
**
3
3
7
**
**
14
**
**
**
4%
5%
4%
**
**
6%
**
**
**
**
2%
2%
7%
**
**
4%
**
**
**
Four
(4.0)
8
7
1
**
**
7
**
**
**
**
7
5
-
**
**
8
**
**
**
2%
4%
*%
**
**
4%
**
**
**
**
5%
3%
-%
**
**
2%
**
**
**
b
Five or more
(5.0)
3
2
1
**
**
2
**
**
**
**
1
2
-
**
**
3
**
**
**
1%
1%
*%
**
**
1%
**
**
**
**
1%
1%
-%
**
**
1%
**
**
**
Don't know
1
-
1
**
**
1
**
**
**
**
-
1
-
**
**
1
**
**
**
*%
-%
*%
**
**
*%
**
**
**
**
-%
*%
-%
**
**
*%
**
**
**
Mean number
1.3
1.5
1.3
**
**
1.5
**
**
**
**
1.4
1.4
1.3
**
**
1.4
**
**
**
b
Standard deviation
.73
.86
.58
**
**
.85
**
**
**
**
.82
.81
.61
**
**
.76
**
**
**
Standard error
.04
.06
.04
**
**
.06
**
**
**
**
.07
.07
.06
**
**
.04
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 46
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE2 (QE35). How many tablet computers do you have in your household? (SINGLE CODE)
Base : Those with any tablet computers in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
d
e
f
Unweighted total
406
326
80
271
133
257
107
Effective Weighted Sample
335
274
62
231
111
224
94
Total
364
305
60
271
91
253
101
One
(1.0)
276
227
**
198
75
189
78
76%
74%
**
73%
82%
75%
77%
Two
(2.0)
62
53
**
49
13
44
16
17%
17%
**
18%
14%
18%
16%
Three
(3.0)
15
13
**
12
2
10
4
4%
4%
**
5%
3%
4%
4%
Four
(4.0)
8
8
**
8
-
7
1
2%
3%
**
3%
-%
3%
1%
Five or more
(5.0)
3
3
**
3
-
2
1
1%
1%
**
1%
-%
1%
1%
Don't know
1
1
**
-
1
-
1
*%
*%
**
-%
1%
-%
1%
Mean number
1.3
1.4
**
1.4
1.2
1.4
1.3
d
Standard deviation
.73
.77
**
.80
.46
.75
.71
Standard error
.04
.04
**
.05
.04
.05
.07
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 47
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE3 (QE36). Do you personally use this/ any of these tablet computer/s? (SINGLE CODE)
Base : Those with any tablet computers in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
~d
e
~f
~g
~h
~i
j
k
l
~m
~n
o
~p
~q
~r
Unweighted total
406
191
215
73
84
192
57
28
22
43
135
147
121
81
56
306
24
34
42
Effective Weighted Sample
335
157
178
60
69
165
46
25
17
36
112
125
97
67
49
275
24
27
42
Total
364
171
193
64
83
180
37
22
17
34
130
150
106
63
44
318
19
17
11
Yes
293
137
156
**
**
147
**
**
**
**
110
124
87
**
**
252
**
**
**
80%
80%
81%
**
**
82%
**
**
**
**
85%
83%
82%
**
**
79%
**
**
**
No
72
35
37
**
**
33
**
**
**
**
19
26
19
**
**
66
**
**
**
20%
20%
19%
**
**
18%
**
**
**
**
15%
17%
18%
**
**
21%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 47
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE3 (QE36). Do you personally use this/ any of these tablet computer/s? (SINGLE CODE)
Base : Those with any tablet computers in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
d
e
f
Unweighted total
406
326
80
271
133
257
107
Effective Weighted Sample
335
274
62
231
111
224
94
Total
364
305
60
271
91
253
101
Yes
293
244
**
226
66
205
79
80%
80%
**
83%
72%
81%
78%
d
No
72
61
**
45
25
48
22
20%
20%
**
17%
28%
19%
22%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 48
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE4 (QE37). Is your tablet computer 3G enabled? This means that the tablet could be used - with a SIM card - to go online from anywhere with a signal, without the need for a Wi-Fi connection? (SINGLE CODE)
Base : Those who personally use a tablet computer
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
~d
e
~f
~g
~h
~i
j
k
l
~m
~n
o
~p
~q
~r
Unweighted total
324
152
172
50
79
158
37
20
18
39
115
119
101
54
49
240
21
27
36
Effective Weighted Sample
267
126
142
40
65
135
30
18
14
32
95
102
80
44
43
216
21
22
36
Total
293
137
156
43
79
147
24
14
14
30
110
124
87
42
39
252
17
14
9
Yes
158
81
76
**
**
84
**
**
**
**
53
74
45
**
**
141
**
**
**
54%
60%
49%
**
**
57%
**
**
**
**
49%
59%
51%
**
**
56%
**
**
**
No
118
53
64
**
**
56
**
**
**
**
53
45
37
**
**
96
**
**
**
40%
39%
41%
**
**
38%
**
**
**
**
48%
36%
43%
**
**
38%
**
**
**
Don't know
17
2
15
**
**
7
**
**
**
**
4
6
5
**
**
16
**
**
**
6%
1%
10%
**
**
4%
**
**
**
**
3%
5%
6%
**
**
6%
**
**
**
a
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 48
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE4 (QE37). Is your tablet computer 3G enabled? This means that the tablet could be used - with a SIM card - to go online from anywhere with a signal, without the need for a Wi-Fi connection? (SINGLE CODE)
Base : Those who personally use a tablet computer
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
e
~f
Unweighted total
324
258
66
225
98
205
83
Effective Weighted Sample
267
217
52
191
82
179
74
Total
293
244
49
226
66
205
79
Yes
158
135
**
124
**
105
**
54%
55%
**
55%
**
51%
**
No
118
94
**
88
**
85
**
40%
39%
**
39%
**
42%
**
Don't know
17
14
**
13
**
14
**
6%
6%
**
6%
**
7%
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 49
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE5 (QE38). And do you have a separate mobile subscription for your tablet, which allows you to go online from anywhere with a 3G signal, without the need for a Wi-Fi connection? (SINGLE CODE)
Base : Those who use a 3G enabled tablet computer
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
175
85
90
30
39
89
17
8
8
27
57
68
56
26
25
135
7
11
22
Effective Weighted Sample
143
72
72
24
32
75
14
7
6
23
46
60
44
21
21
121
7
9
22
Total
158
81
76
24
39
84
11
5
7
21
53
74
45
21
19
141
6
6
5
Yes
77
**
**
**
**
**
**
**
**
**
**
**
**
**
**
70
**
**
**
49%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
50%
**
**
**
No
72
**
**
**
**
**
**
**
**
**
**
**
**
**
**
64
**
**
**
46%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
45%
**
**
**
Don't know
8
**
**
**
**
**
**
**
**
**
**
**
**
**
**
7
**
**
**
5%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
5%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 49
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE5 (QE38). And do you have a separate mobile subscription for your tablet, which allows you to go online from anywhere with a 3G signal, without the need for a Wi-Fi connection? (SINGLE CODE)
Base : Those who use a 3G enabled tablet computer
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
e
~f
Unweighted total
175
144
31
125
49
105
48
Effective Weighted Sample
143
120
24
105
41
92
43
Total
158
135
23
124
32
105
47
Yes
77
71
**
61
**
49
**
49%
52%
**
49%
**
47%
**
No
72
57
**
58
**
49
**
46%
42%
**
46%
**
46%
**
Don't know
8
7
**
5
**
7
**
5%
5%
**
4%
**
7%
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 50
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE6 (QE2). Do you or does anyone in your household have access to the internet/ Worldwide Web at HOME (via any device, e.g. PC, laptop, mobile phone etc)? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Yes - have access and use at home
1724
831
893
274
375
685
390
174
163
205
391
506
553
323
340
1452
139
84
49
77%
77%
77%
88%
89%
88%
53%
48%
73%
90%
96%
90%
83%
79%
56%
78%
71%
76%
79%
f
f
f
g
gh
ghi
lmn
mn
n
p
Yes - have access but don't use at
home
54
21
33
4
6
13
31
8
7
2
7
7
22
6
19
46
4
2
2
2%
2%
3%
1%
1%
2%
4%
2%
3%
1%
2%
1%
3%
1%
3%
2%
2%
2%
2%
cde
k
k
No do not have access at home
432
206
226
32
37
73
290
174
49
21
9
45
81
74
232
349
49
23
11
19%
19%
19%
10%
9%
9%
40%
48%
22%
9%
2%
8%
12%
18%
39%
19%
25%
21%
19%
cde
hij
ij
j
k
kl
klm
o
Don't know
30
16
14
*
3
4
23
8
4
-
1
4
7
7
12
25
3
2
*
1%
1%
1%
*%
1%
1%
3%
2%
2%
-%
*%
1%
1%
2%
2%
1%
1%
1%
*%
cde
ij
i
INTERNET ACCESS AT HOME
YES
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
79%
79%
79%
90%
91%
90%
57%
50%
76%
91%
98%
91%
87%
80%
60%
80%
74%
78%
81%
f
f
f
g
gh
ghi
lmn
mn
n
p
NO
432
206
226
32
37
73
290
174
49
21
9
45
81
74
232
349
49
23
11
19%
19%
19%
10%
9%
9%
40%
48%
22%
9%
2%
8%
12%
18%
39%
19%
25%
21%
19%
cde
hij
ij
j
k
kl
klm
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 50
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE6 (QE2). Do you or does anyone in your household have access to the internet/ Worldwide Web at HOME (via any device, e.g. PC, laptop, mobile phone etc)? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Yes - have access and use at home
1724
1490
234
1120
597
1076
599
77%
77%
79%
89%
61%
81%
71%
d
f
Yes - have access but don't use at home
54
45
9
23
31
35
17
2%
2%
3%
2%
3%
3%
2%
c
No do not have access at home
432
383
50
104
323
207
214
19%
20%
17%
8%
33%
16%
25%
c
e
Don't know
30
25
5
6
24
14
15
1%
1%
2%
*%
2%
1%
2%
c
INTERNET ACCESS AT HOME
YES
1778
1535
243
1143
628
1112
616
79%
79%
82%
91%
64%
83%
73%
d
f
NO
432
383
50
104
323
207
214
19%
20%
17%
8%
33%
16%
25%
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 51
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE7 (IN6). SHOWCARD Do you ever go online anywhere other than in your home at all (via any device, e.g. PC, laptop, mobile phone, etc.)? IF YES: Where is that? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Your workplace
684
370
314
93
177
342
72
22
51
83
230
290
256
88
49
601
51
18
15
31%
34%
27%
30%
42%
44%
10%
6%
23%
36%
56%
52%
39%
22%
8%
32%
26%
16%
24%
b
f
cf
cf
g
gh
ghi
lmn
mn
n
qr
q
q
In someone else's home
499
236
262
142
142
171
44
70
50
61
112
135
134
82
146
410
57
22
10
22%
22%
22%
46%
34%
22%
6%
19%
22%
27%
27%
24%
20%
20%
24%
22%
29%
19%
17%
def
ef
f
g
g
oqr
Library
102
47
55
37
21
26
18
32
12
9
12
17
34
11
40
85
9
5
3
5%
4%
5%
12%
5%
3%
2%
9%
5%
4%
3%
3%
5%
3%
7%
5%
5%
5%
5%
def
f
ij
m
km
School/ college
84
45
38
59
13
6
5
10
8
2
7
19
42
7
15
70
6
5
3
4%
4%
3%
19%
3%
1%
1%
3%
4%
1%
2%
3%
6%
2%
3%
4%
3%
5%
5%
def
ef
i
kmn
Internet café
76
39
37
20
5
38
13
11
6
6
29
29
24
12
11
65
4
3
4
3%
4%
3%
7%
1%
5%
2%
3%
3%
3%
7%
5%
4%
3%
2%
3%
2%
3%
6%
df
df
ghi
n
op
University
64
24
40
42
11
11
-
19
5
7
8
18
35
3
8
57
3
2
2
3%
2%
3%
14%
3%
1%
-%
5%
2%
3%
2%
3%
5%
1%
1%
3%
2%
2%
3%
def
f
f
hj
mn
mn
Other
110
63
47
21
28
50
11
15
10
10
35
39
20
24
27
96
7
4
3
5%
6%
4%
7%
7%
6%
1%
4%
5%
4%
9%
7%
3%
6%
4%
5%
4%
4%
4%
b
f
f
f
gi
l
l
No, do not
1079
489
590
57
122
304
596
231
127
95
106
183
272
242
379
883
94
70
33
48%
45%
51%
18%
29%
39%
81%
64%
57%
42%
26%
33%
41%
59%
63%
47%
48%
63%
53%
a
c
cd
cde
ij
ij
j
k
kl
kl
opr
EVER USE INTERNET AT HOME OR
ELSEWHERE
1833
882
950
296
403
724
409
216
175
212
396
519
585
338
389
1541
151
89
51
82%
82%
82%
96%
96%
93%
56%
59%
79%
93%
97%
92%
88%
82%
65%
82%
78%
80%
83%
f
f
f
g
gh
ghi
lmn
mn
n
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 51
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE7 (IN6). SHOWCARD Do you ever go online anywhere other than in your home at all (via any device, e.g. PC, laptop, mobile phone, etc.)? IF YES: Where is that? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Your workplace
684
599
85
649
31
455
214
31%
31%
29%
52%
3%
34%
25%
d
f
In someone else's home
499
447
52
318
178
265
223
22%
23%
17%
25%
18%
20%
26%
b
d
e
Library
102
96
6
46
56
43
56
5%
5%
2%
4%
6%
3%
7%
b
c
e
School/ college
84
76
8
13
69
45
35
4%
4%
3%
1%
7%
3%
4%
c
Internet café
76
64
12
52
24
49
23
3%
3%
4%
4%
2%
4%
3%
d
University
64
59
5
16
48
34
28
3%
3%
2%
1%
5%
3%
3%
c
Other
110
91
19
83
27
81
27
5%
5%
6%
7%
3%
6%
3%
d
f
No, do not
1079
915
164
401
672
639
407
48%
47%
55%
32%
69%
48%
48%
a
c
EVER USE INTERNET AT HOME OR ELSEWHERE
1833
1584
249
1178
648
1122
659
82%
82%
84%
94%
66%
84%
78%
d
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 52
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE8 (QE23). SHOWCARD And how often do you personally use the internet nowadays either at home or elsewhere? (SINGLE CODE)
Base : Those who use the internet at home or elsewhere
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2153
1038
1115
332
433
828
560
294
224
272
416
537
661
448
504
1567
190
189
207
Effective Weighted Sample
1783
856
927
270
350
704
479
244
179
218
347
456
547
375
418
1399
186
158
205
Total
1833
882
950
296
403
724
409
216
175
212
396
519
585
338
389
1541
151
89
51
Every day
1269
625
644
240
309
516
204
115
121
151
315
419
414
207
227
1076
94
62
37
69%
71%
68%
81%
77%
71%
50%
53%
69%
71%
79%
81%
71%
61%
58%
70%
62%
70%
72%
ef
f
f
g
g
ghi
lmn
mn
p
p
Several times a week
326
147
180
38
68
123
96
40
30
37
65
66
110
75
75
279
29
11
8
18%
17%
19%
13%
17%
17%
24%
18%
17%
18%
16%
13%
19%
22%
19%
18%
19%
12%
15%
cde
k
k
k
At least once a week
110
51
59
11
13
44
41
25
14
13
9
18
28
28
36
83
15
9
2
6%
6%
6%
4%
3%
6%
10%
11%
8%
6%
2%
3%
5%
8%
9%
5%
10%
10%
4%
cde
ij
j
j
kl
kl
or
or
At least once a month
43
21
22
2
5
16
21
16
4
3
2
4
10
10
19
34
4
3
2
2%
2%
2%
1%
1%
2%
5%
7%
2%
1%
1%
1%
2%
3%
5%
2%
3%
4%
3%
cde
hij
k
kl
A few times a year
19
8
11
1
1
5
13
3
2
2
1
3
2
5
9
14
3
2
*
1%
1%
1%
*%
*%
1%
3%
1%
1%
1%
*%
1%
*%
1%
2%
1%
2%
2%
*%
cde
l
Less than once a year
1
*
1
-
-
-
1
-
*
-
-
1
-
*
-
-
1
1
-
*%
*%
*%
-%
-%
-%
*%
-%
*%
-%
-%
*%
-%
*%
-%
-%
1%
1%
-%
o
o
Never
43
19
24
-
2
15
27
11
3
5
1
4
12
11
16
36
4
1
2
2%
2%
3%
-%
1%
2%
7%
5%
2%
2%
*%
1%
2%
3%
4%
2%
3%
1%
4%
c
cde
j
j
k
k
Don't know
21
11
9
4
5
5
7
7
-
1
2
3
8
3
7
19
1
*
*
1%
1%
1%
1%
1%
1%
2%
3%
-%
*%
1%
1%
1%
1%
2%
1%
*%
*%
1%
hij
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 52
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE8 (QE23). SHOWCARD And how often do you personally use the internet nowadays either at home or elsewhere? (SINGLE CODE)
Base : Those who use the internet at home or elsewhere
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2153
1795
358
1216
929
1233
713
Effective Weighted Sample
1783
1497
297
1034
784
1079
617
Total
1833
1584
249
1178
648
1122
659
Every day
1269
1088
181
870
393
812
420
69%
69%
73%
74%
61%
72%
64%
d
f
Several times a week
326
286
40
210
115
193
125
18%
18%
16%
18%
18%
17%
19%
At least once a week
110
100
10
49
61
53
55
6%
6%
4%
4%
9%
5%
8%
c
e
At least once a month
43
39
4
18
25
18
24
2%
2%
2%
2%
4%
2%
4%
c
e
A few times a year
19
18
1
8
11
9
9
1%
1%
*%
1%
2%
1%
1%
c
Less than once a year
1
1
-
-
1
1
1
*%
*%
-%
-%
*%
*%
*%
Never
43
33
11
14
29
25
17
2%
2%
4%
1%
4%
2%
3%
a
c
Don't know
21
18
3
9
12
12
9
1%
1%
1%
1%
2%
1%
1%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 53
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
Ordinary phone line - dialup access
24
11
13
4
2
11
7
3
2
3
4
4
7
3
9
20
-
2
1
1%
1%
1%
1%
*%
2%
2%
2%
1%
2%
1%
1%
1%
1%
3%
1%
-%
2%
2%
k
p
Fixed Broadband ADSL through a
phone line or cable service - perhaps
using a Wi-Fi router. This would
include superfast broadband services.
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
89%
89%
89%
80%
84%
92%
94%
82%
85%
89%
94%
95%
88%
87%
82%
89%
87%
87%
89%
cd
cd
g
gh
lmn
n
Mobile Broadband from a mobile
network - connecting via a USB stick
or dongle, or built in connectivity in a
laptop or netbook or tablet computer
with a SIM card
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
10%
11%
10%
12%
16%
11%
4%
11%
9%
9%
13%
11%
10%
10%
10%
10%
9%
12%
8%
f
ef
f
Access to the internet using a mobile
phone or smartphone - through a Wi-Fi
network or your phone's mobile
network
499
252
247
124
135
207
34
41
49
71
153
163
154
87
94
415
38
20
26
28%
30%
27%
45%
35%
30%
8%
22%
29%
34%
38%
32%
27%
27%
26%
28%
26%
23%
52%
def
f
f
g
gh
opq
TOTAL NARROWBAND
24
11
13
4
2
11
7
3
2
3
4
4
7
3
9
20
-
2
1
1%
1%
1%
1%
*%
2%
2%
2%
1%
2%
1%
1%
1%
1%
3%
1%
-%
2%
2%
k
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 53
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
TOTAL BROADBAND (INC. USING
MOBILE PHONE)
1747
835
911
276
377
685
409
179
167
206
394
510
563
323
349
1470
143
85
49
98%
98%
98%
99%
99%
98%
97%
99%
99%
99%
99%
99%
98%
98%
97%
98%
99%
99%
98%
n
TOTAL BROADBAND (EXC. USING
MOBILE PHONE)
1675
805
870
247
353
670
405
166
153
198
388
502
543
307
322
1418
130
81
46
94%
95%
94%
89%
93%
96%
96%
92%
90%
96%
97%
98%
95%
93%
90%
95%
90%
94%
93%
cd
cd
h
gh
lmn
n
p
MOBILE BROADBAND ONLY
77
38
39
13
29
25
10
14
8
10
8
10
29
16
22
67
4
5
1
4%
4%
4%
5%
8%
4%
2%
8%
4%
5%
2%
2%
5%
5%
6%
4%
3%
5%
2%
ef
j
k
k
k
Other
10
8
2
*
1
6
3
1
-
1
3
2
4
3
2
9
-
1
*
1%
1%
*%
*%
*%
1%
1%
*%
-%
1%
1%
*%
1%
1%
1%
1%
-%
1%
*%
b
Don't know
12
5
7
2
3
3
4
1
1
-
1
1
5
2
3
10
1
*
*
1%
1%
1%
1%
1%
*%
1%
1%
1%
-%
*%
*%
1%
1%
1%
1%
1%
*%
*%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 53
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
Ordinary phone line - dialup access
24
19
5
15
9
12
10
1%
1%
2%
1%
1%
1%
2%
Fixed Broadband ADSL through a phone line or cable
service - perhaps using a Wi-Fi router. This would
include superfast broadband services.
1577
1353
224
1025
547
1028
505
89%
88%
92%
90%
87%
92%
82%
a
f
Mobile Broadband from a mobile network - connecting
via a USB stick or dongle, or built in connectivity in a
laptop or netbook or tablet computer with a SIM card
184
172
12
131
53
100
80
10%
11%
5%
11%
8%
9%
13%
b
d
e
Access to the internet using a mobile phone or
smartphone - through a Wi-Fi network or your phone's
mobile network
499
442
57
356
142
294
179
28%
29%
23%
31%
23%
26%
29%
d
TOTAL NARROWBAND
24
19
5
15
9
12
10
1%
1%
2%
1%
1%
1%
2%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 53
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
TOTAL BROADBAND (INC. USING MOBILE PHONE)
1747
1512
235
1125
615
1099
599
98%
99%
97%
98%
98%
99%
97%
b
f
TOTAL BROADBAND (EXC. USING MOBILE PHONE)
1675
1446
229
1087
582
1069
559
94%
94%
94%
95%
93%
96%
91%
d
f
MOBILE BROADBAND ONLY
77
74
3
49
28
34
42
4%
5%
1%
4%
4%
3%
7%
b
e
Other
10
6
4
8
3
6
4
1%
*%
2%
1%
*%
1%
1%
a
Don't know
12
9
3
5
7
4
8
1%
1%
1%
*%
1%
*%
1%
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 54
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Ordinary phone line - dialup access
24
11
13
4
2
11
7
3
2
3
4
4
7
3
9
20
-
2
1
1%
1%
1%
1%
*%
1%
1%
1%
1%
1%
1%
1%
1%
1%
2%
1%
-%
2%
2%
p
p
Fixed Broadband ADSL through a
phone line or cable service - perhaps
using a Wi-Fi router. This would
include superfast broadband services.
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
70%
71%
70%
72%
76%
82%
54%
41%
65%
81%
91%
87%
77%
70%
49%
71%
64%
68%
72%
f
f
cdf
g
gh
ghi
lmn
mn
n
p
p
Mobile Broadband from a mobile
network - connecting via a USB stick
or dongle, or built in connectivity in a
laptop or netbook or tablet computer
with a SIM card
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
8%
9%
8%
11%
14%
10%
2%
6%
7%
9%
13%
10%
8%
8%
6%
8%
7%
9%
7%
f
ef
f
gh
n
Access to the internet using a mobile
phone or smartphone - through a Wi-Fi
network or your phone's mobile
network
499
252
247
124
135
207
34
41
49
71
153
163
154
87
94
415
38
20
26
22%
23%
21%
40%
32%
27%
5%
11%
22%
31%
37%
29%
23%
21%
16%
22%
19%
18%
42%
def
f
f
g
gh
gh
lmn
n
n
opq
TOTAL NARROWBAND
24
11
13
4
2
11
7
3
2
3
4
4
7
3
9
20
-
2
1
1%
1%
1%
1%
*%
1%
1%
1%
1%
1%
1%
1%
1%
1%
2%
1%
-%
2%
2%
p
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 54
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
TOTAL BROADBAND (INC. USING
MOBILE PHONE)
1747
835
911
276
377
685
409
179
167
206
394
510
563
323
349
1470
143
85
49
78%
78%
78%
89%
90%
88%
56%
49%
75%
90%
96%
91%
85%
79%
58%
79%
73%
77%
79%
f
f
f
g
gh
ghi
lmn
mn
n
TOTAL BROADBAND (EXC. USING
MOBILE PHONE)
1675
805
870
247
353
670
405
166
153
198
388
502
543
307
322
1418
130
81
46
75%
75%
75%
80%
84%
86%
55%
46%
69%
87%
95%
89%
82%
75%
53%
76%
66%
73%
75%
f
f
cf
g
gh
ghi
lmn
mn
n
p
p
MOBILE BROADBAND ONLY
77
38
39
13
29
25
10
14
8
10
8
10
29
16
22
67
4
5
1
3%
4%
3%
4%
7%
3%
1%
4%
3%
4%
2%
2%
4%
4%
4%
4%
2%
4%
2%
f
ef
f
k
k
Other
10
8
2
*
1
6
3
1
-
1
3
2
4
3
2
9
-
1
*
*%
1%
*%
*%
*%
1%
*%
*%
-%
1%
1%
*%
1%
1%
*%
*%
-%
1%
*%
b
Don't know
12
5
7
2
3
3
4
1
1
-
1
1
5
2
3
10
1
*
*
1%
*%
1%
1%
1%
*%
1%
*%
1%
-%
*%
*%
1%
*%
1%
1%
*%
*%
*%
No internet access at home
432
206
226
32
37
73
290
174
49
21
9
45
81
74
232
349
49
23
11
19%
19%
19%
10%
9%
9%
40%
48%
22%
9%
2%
8%
12%
18%
39%
19%
25%
21%
19%
cde
hij
ij
j
k
kl
klm
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 54
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Ordinary phone line - dialup access
24
19
5
15
9
12
10
1%
1%
2%
1%
1%
1%
1%
Fixed Broadband ADSL through a phone line or cable
service - perhaps using a Wi-Fi router. This would
include superfast broadband services.
1577
1353
224
1025
547
1028
505
70%
70%
75%
82%
56%
77%
60%
a
d
f
Mobile Broadband from a mobile network - connecting
via a USB stick or dongle, or built in connectivity in a
laptop or netbook or tablet computer with a SIM card
184
172
12
131
53
100
80
8%
9%
4%
10%
5%
8%
9%
b
d
Access to the internet using a mobile phone or
smartphone - through a Wi-Fi network or your phone's
mobile network
499
442
57
356
142
294
179
22%
23%
19%
28%
15%
22%
21%
d
TOTAL NARROWBAND
24
19
5
15
9
12
10
1%
1%
2%
1%
1%
1%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 54
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE9. SHOWCARD Which of these methods does your household use to connect to the internet at home? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
TOTAL BROADBAND (INC. USING MOBILE PHONE)
1747
1512
235
1125
615
1099
599
78%
78%
79%
90%
63%
82%
71%
d
f
TOTAL BROADBAND (EXC. USING MOBILE PHONE)
1675
1446
229
1087
582
1069
559
75%
74%
77%
87%
60%
80%
66%
d
f
MOBILE BROADBAND ONLY
77
74
3
49
28
34
42
3%
4%
1%
4%
3%
3%
5%
b
e
Other
10
6
4
8
3
6
4
*%
*%
1%
1%
*%
*%
*%
a
Don't know
12
9
3
5
7
4
8
1%
*%
1%
*%
1%
*%
1%
No internet access at home
432
383
50
104
323
207
214
19%
20%
17%
8%
33%
16%
25%
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 55
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using
mobile broadband?
Base : Those in a household with mobile broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
196
102
94
36
57
80
23
29
17
21
50
53
58
36
49
138
16
25
17
Effective Weighted Sample
158
82
76
28
46
67
19
22
13
16
42
45
47
29
40
124
16
20
17
Total
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
Yes
169
89
**
**
**
**
**
**
**
**
**
**
**
**
**
144
**
**
**
92%
94%
**
**
**
**
**
**
**
**
**
**
**
**
**
92%
**
**
**
No
13
6
**
**
**
**
**
**
**
**
**
**
**
**
**
10
**
**
**
7%
6%
**
**
**
**
**
**
**
**
**
**
**
**
**
7%
**
**
**
Don't know
2
-
**
**
**
**
**
**
**
**
**
**
**
**
**
2
**
**
**
1%
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 55
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using
mobile broadband?
Base : Those in a household with mobile broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
196
179
17
120
76
95
84
Effective Weighted Sample
158
145
13
101
62
82
70
Total
184
172
12
131
53
100
80
Yes
169
160
**
126
**
**
**
92%
93%
**
96%
**
**
**
No
13
11
**
5
**
**
**
7%
7%
**
4%
**
**
**
Don't know
2
1
**
*
**
**
**
1%
1%
**
*%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 56
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using
mobile broadband?
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Yes
169
89
80
32
55
68
14
18
11
19
51
54
54
30
31
144
13
8
3
8%
8%
7%
10%
13%
9%
2%
5%
5%
8%
12%
10%
8%
7%
5%
8%
7%
7%
5%
f
ef
f
gh
n
n
No
13
6
7
1
4
5
3
2
4
*
1
3
1
4
5
10
-
2
1
1%
1%
1%
*%
1%
1%
*%
1%
2%
*%
*%
1%
*%
1%
1%
1%
-%
2%
1%
l
l
op
Don't know
2
-
2
1
*
1
-
*
*
-
-
1
1
-
*
2
-
*
*
*%
-%
*%
*%
*%
*%
-%
*%
*%
-%
-%
*%
*%
-%
*%
*%
-%
*%
*%
DO NOT HAVE MOBILE
BROADBAND CONNECTION IN
HOUSEHOLD
2056
979
1077
276
361
701
718
344
207
209
356
504
607
377
565
1716
182
100
58
92%
91%
92%
89%
86%
90%
98%
94%
93%
91%
87%
90%
92%
92%
94%
92%
93%
91%
93%
d
cde
j
j
k
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 56
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE10 (QE22B). You mentioned that your household has a mobile broadband connection (connecting via a USB stick or dongle, or built-in 3G connectivity in a laptop or another device). Do you personally access the internet in this way, using
mobile broadband?
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Yes
169
160
9
126
43
94
71
8%
8%
3%
10%
4%
7%
8%
b
d
No
13
11
2
5
8
4
9
1%
1%
1%
*%
1%
*%
1%
e
Don't know
2
1
1
*
2
2
*
*%
*%
*%
*%
*%
*%
*%
DO NOT HAVE MOBILE BROADBAND CONNECTION
IN HOUSEHOLD
2056
1770
285
1122
922
1233
765
92%
91%
96%
90%
95%
92%
91%
a
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 57
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE11 (QE32). What were the reasons you took up a mobile broadband service? (MULTI CODE) UNPROMPTED
Base : Those who use mobile broadband to access the internet
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
174
93
81
34
51
71
18
26
11
20
48
48
55
30
41
124
16
20
14
Effective Weighted Sample
142
76
66
26
42
60
15
19
9
15
41
41
45
24
33
112
16
17
14
Total
169
89
80
32
55
68
14
18
11
19
51
54
54
30
31
144
13
8
3
To have access to broadband on the
move
84
**
**
**
**
**
**
**
**
**
**
**
**
**
**
73
**
**
**
50%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
51%
**
**
**
Because I don't want to pay for a
landline
46
**
**
**
**
**
**
**
**
**
**
**
**
**
**
38
**
**
**
27%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
26%
**
**
**
Because it was cheaper than a fixed
broadband contract
41
**
**
**
**
**
**
**
**
**
**
**
**
**
**
35
**
**
**
24%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
24%
**
**
**
Because it is less of a commitment
than a fixed broadband contract
12
**
**
**
**
**
**
**
**
**
**
**
**
**
**
11
**
**
**
7%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
7%
**
**
**
As a back-up in case I have problems
with my fixed broadband line
8
**
**
**
**
**
**
**
**
**
**
**
**
**
**
7
**
**
**
5%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
5%
**
**
**
For work/ my employer purchased it
6
**
**
**
**
**
**
**
**
**
**
**
**
**
**
5
**
**
**
4%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
4%
**
**
**
Other
10
**
**
**
**
**
**
**
**
**
**
**
**
**
**
9
**
**
**
6%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
6%
**
**
**
Don't know
2
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 57
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE11 (QE32). What were the reasons you took up a mobile broadband service? (MULTI CODE) UNPROMPTED
Base : Those who use mobile broadband to access the internet
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
174
161
13
113
61
88
72
Effective Weighted Sample
142
132
10
97
50
76
61
Total
169
160
9
126
43
94
71
To have access to broadband on the move
84
77
**
69
**
**
**
50%
48%
**
55%
**
**
**
Because I don't want to pay for a landline
46
43
**
32
**
**
**
27%
27%
**
25%
**
**
**
Because it was cheaper than a fixed broadband contract
41
40
**
28
**
**
**
24%
25%
**
23%
**
**
**
Because it is less of a commitment than a fixed
broadband contract
12
12
**
8
**
**
**
7%
8%
**
7%
**
**
**
As a back-up in case I have problems with my fixed
broadband line
8
7
**
6
**
**
**
5%
4%
**
5%
**
**
**
For work/ my employer purchased it
6
6
**
6
**
**
**
4%
4%
**
5%
**
**
**
Other
10
10
**
4
**
**
**
6%
6%
**
3%
**
**
**
Don't know
2
2
**
1
**
**
**
1%
1%
**
1%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 58
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE12 (QE22C). Which one of these best describes where you use mobile broadband to access the internet? (SINGLE CODE)
Base : Those who use mobile broadband to access the internet
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
174
93
81
34
51
71
18
26
11
20
48
48
55
30
41
124
16
20
14
Effective Weighted Sample
142
76
66
26
42
60
15
19
9
15
41
41
45
24
33
112
16
17
14
Total
169
89
80
32
55
68
14
18
11
19
51
54
54
30
31
144
13
8
3
I always use in the home
38
**
**
**
**
**
**
**
**
**
**
**
**
**
**
29
**
**
**
22%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
20%
**
**
**
I mainly use in the home
19
**
**
**
**
**
**
**
**
**
**
**
**
**
**
18
**
**
**
11%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
13%
**
**
**
I use equally in the home and outside
the home
82
**
**
**
**
**
**
**
**
**
**
**
**
**
**
70
**
**
**
48%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
48%
**
**
**
I mainly use outside the home
27
**
**
**
**
**
**
**
**
**
**
**
**
**
**
23
**
**
**
16%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
16%
**
**
**
I always use outside the home
3
**
**
**
**
**
**
**
**
**
**
**
**
**
**
3
**
**
**
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
ALWAYS/ MAINLY USE IN THE
HOME
56
**
**
**
**
**
**
**
**
**
**
**
**
**
**
48
**
**
**
33%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
33%
**
**
**
ALWAYS/ MAINLY USE OUTSIDE
THE HOME
30
**
**
**
**
**
**
**
**
**
**
**
**
**
**
26
**
**
**
18%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
18%
**
**
**
EVER USE OUTSIDE THE HOME
130
**
**
**
**
**
**
**
**
**
**
**
**
**
**
114
**
**
**
77%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
79%
**
**
**
Don't know
1
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 58
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE12 (QE22C). Which one of these best describes where you use mobile broadband to access the internet? (SINGLE CODE)
Base : Those who use mobile broadband to access the internet
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
174
161
13
113
61
88
72
Effective Weighted Sample
142
132
10
97
50
76
61
Total
169
160
9
126
43
94
71
I always use in the home
38
37
**
22
**
**
**
22%
23%
**
17%
**
**
**
I mainly use in the home
19
18
**
16
**
**
**
11%
11%
**
12%
**
**
**
I use equally in the home and outside the home
82
80
**
62
**
**
**
48%
50%
**
49%
**
**
**
I mainly use outside the home
27
21
**
22
**
**
**
16%
13%
**
18%
**
**
**
I always use outside the home
3
3
**
3
**
**
**
2%
2%
**
3%
**
**
**
ALWAYS/ MAINLY USE IN THE HOME
56
54
**
38
**
**
**
33%
34%
**
30%
**
**
**
ALWAYS/ MAINLY USE OUTSIDE THE HOME
30
24
**
26
**
**
**
18%
15%
**
20%
**
**
**
EVER USE OUTSIDE THE HOME
130
122
**
103
**
**
**
77%
76%
**
82%
**
**
**
Don't know
1
1
**
1
**
**
**
1%
1%
**
1%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 59
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE13 (QE32). SHOWCARD In which of these places do you use mobile broadband to access the internet outside of the home? (MULTI CODE)
Base : Those who use mobile broadband to access the internet outside the home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
~o
~p
~q
~r
Unweighted total
126
70
56
27
38
51
10
9
7
13
41
43
39
22
22
97
13
8
8
Effective Weighted Sample
107
60
46
21
33
44
9
6
6
11
36
38
32
18
19
88
13
7
8
Total
130
72
58
26
43
52
9
7
8
13
46
51
38
22
20
114
11
3
2
When travelling (e.g. on a train or in a
car)
84
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
65%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Outdoors
68
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
52%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
In other people's home (e.g. friends/
family)
57
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
44%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Indoor public spaces (e.g.
pub/restaurant/ theatre/ shopping
centre)
56
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
43%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
At your work place
53
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
41%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Other
7
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
5%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Don't know
1
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 59
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE13 (QE32). SHOWCARD In which of these places do you use mobile broadband to access the internet outside of the home? (MULTI CODE)
Base : Those who use mobile broadband to access the internet outside the home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
~c
~d
~e
~f
Unweighted total
126
117
9
91
35
68
50
Effective Weighted Sample
107
99
8
80
29
60
44
Total
130
122
8
103
27
75
53
When travelling (e.g. on a train or in a car)
84
79
**
**
**
**
**
65%
65%
**
**
**
**
**
Outdoors
68
66
**
**
**
**
**
52%
54%
**
**
**
**
**
In other people's home (e.g. friends/ family)
57
54
**
**
**
**
**
44%
44%
**
**
**
**
**
Indoor public spaces (e.g. pub/restaurant/ theatre/
shopping centre)
56
53
**
**
**
**
**
43%
43%
**
**
**
**
**
At your work place
53
53
**
**
**
**
**
41%
43%
**
**
**
**
**
Other
7
6
**
**
**
**
**
5%
5%
**
**
**
**
**
Don't know
1
1
**
**
**
**
**
1%
1%
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 60
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE14 (QE3B). How many people aged 16 or over in your household (including yourself) could access the fixed broadband connection in your home if they wanted to?
Base : Those with fixed broadband at home where there is more than one person in household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
xx-xxxx-xxxx
810
878
245
327
679
437
161
155
222
377
455
529
366
336
1248
138
140
162
Effective Weighted Sample
1403
671
732
200
266
578
373
134
126
178
313
388
442
308
277
1116
135
115
161
Total
1433
692
741
218
302
594
320
120
120
165
354
441
461
268
261
1218
108
67
40
1
123
47
77
16
27
42
38
33
19
9
13
21
33
20
48
103
11
5
5
9%
7%
10%
7%
9%
7%
12%
28%
16%
5%
4%
5%
7%
8%
18%
8%
10%
8%
12%
a
e
hij
ij
klm
2
862
420
442
71
226
334
232
56
77
119
225
275
275
170
143
732
69
40
22
60%
61%
60%
32%
75%
56%
72%
47%
64%
72%
63%
62%
60%
63%
55%
60%
63%
59%
54%
ce
c
ce
g
gj
g
n
3
247
124
123
62
29
125
31
13
14
21
71
75
82
41
49
212
16
12
7
17%
18%
17%
29%
10%
21%
10%
11%
12%
12%
20%
17%
18%
15%
19%
17%
15%
18%
17%
def
df
ghi
4
133
77
56
47
9
64
13
12
5
9
35
51
41
26
14
112
9
7
5
9%
11%
8%
21%
3%
11%
4%
10%
4%
6%
10%
11%
9%
10%
6%
9%
8%
11%
13%
b
def
df
n
5 or more
51
20
32
18
8
24
1
5
3
6
7
14
22
9
6
45
2
2
1
4%
3%
4%
8%
3%
4%
*%
4%
3%
3%
2%
3%
5%
3%
2%
4%
2%
3%
3%
def
f
f
Don't know
16
5
11
4
2
5
5
*
1
1
3
7
6
3
-
14
2
1
*
1%
1%
2%
2%
1%
1%
2%
*%
1%
1%
1%
2%
1%
1%
-%
1%
1%
1%
1%
n
n
Mean number of people
2.3
2.4
2.3
2.8
2.1
2.4
2.0
2.1
2.0
2.2
2.4
2.4
2.4
2.3
2.1
2.3
2.2
2.4
2.4
b
def
df
h
ghi
n
n
n
Standard deviation
.99
.94
1.03
1.20
.83
1.03
.70
1.20
.92
.89
.84
.96
1.03
.94
.98
1.00
.89
.99
1.04
Standard error
.02
.03
.03
.08
.05
.04
.03
.09
.07
.06
.04
.05
.04
.05
.05
.03
.08
.08
.08
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 60
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE14 (QE3B). How many people aged 16 or over in your household (including yourself) could access the fixed broadband connection in your home if they wanted to?
Base : Those with fixed broadband at home where there is more than one person in household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
xx-xxxx-xxxx
1402
286
990
692
1027
499
Effective Weighted Sample
1403
1172
238
847
584
902
433
Total
1433
1230
203
953
474
937
456
1
123
104
19
59
63
83
35
9%
8%
9%
6%
13%
9%
8%
c
2
862
747
115
588
271
567
274
60%
61%
57%
62%
57%
61%
60%
3
247
207
39
173
74
164
76
17%
17%
19%
18%
16%
18%
17%
4
133
114
19
91
41
79
49
9%
9%
9%
10%
9%
8%
11%
5 or more
51
44
7
30
21
30
20
4%
4%
4%
3%
4%
3%
4%
Don't know
16
13
4
12
4
13
3
1%
1%
2%
1%
1%
1%
1%
Mean number of people
2.3
2.3
2.4
2.4
2.3
2.3
2.4
Standard deviation
.99
.97
1.09
.94
1.08
.98
1.00
Standard error
.02
.03
.06
.03
.04
.03
.04
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 61
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE15 (QE3A). How many people aged 16 or over in your household (including yourself) could access the mobile broadband connection in your home if they wanted to?
Base : Those with mobile broadband at home where there is more than one person in household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
174
90
84
32
53
70
19
27
16
16
44
46
53
35
40
120
15
24
15
Effective Weighted Sample
139
72
67
25
42
58
15
20
12
12
36
39
42
28
32
108
15
19
15
Total
163
86
77
29
55
65
14
19
14
16
45
49
51
33
29
137
12
10
4
1
33
**
**
**
**
**
**
**
**
**
**
**
**
**
**
29
**
**
**
20%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
21%
**
**
**
2
84
**
**
**
**
**
**
**
**
**
**
**
**
**
**
71
**
**
**
52%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
52%
**
**
**
3
21
**
**
**
**
**
**
**
**
**
**
**
**
**
**
17
**
**
**
13%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
13%
**
**
**
4
17
**
**
**
**
**
**
**
**
**
**
**
**
**
**
14
**
**
**
10%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
10%
**
**
**
5 or more
3
**
**
**
**
**
**
**
**
**
**
**
**
**
**
3
**
**
**
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
Don't know
5
**
**
**
**
**
**
**
**
**
**
**
**
**
**
3
**
**
**
3%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
Mean number of people
2.1
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2.1
**
**
**
Standard deviation
1.02
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1.00
**
**
**
Standard error
.08
**
**
**
**
**
**
**
**
**
**
**
**
**
**
.09
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 61
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE15 (QE3A). How many people aged 16 or over in your household (including yourself) could access the mobile broadband connection in your home if they wanted to?
Base : Those with mobile broadband at home where there is more than one person in household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
174
158
16
108
66
78
81
Effective Weighted Sample
139
127
13
91
53
66
68
Total
163
151
12
118
45
82
78
1
33
29
**
21
**
**
**
20%
19%
**
18%
**
**
**
2
84
79
**
62
**
**
**
52%
52%
**
53%
**
**
**
3
21
19
**
15
**
**
**
13%
13%
**
13%
**
**
**
4
17
15
**
13
**
**
**
10%
10%
**
11%
**
**
**
5 or more
3
3
**
2
**
**
**
2%
2%
**
2%
**
**
**
Don't know
5
5
**
4
**
**
**
3%
3%
**
4%
**
**
**
Mean number of people
2.1
2.1
**
2.1
**
**
**
Standard deviation
1.02
1.02
**
1.01
**
**
**
Standard error
.08
.08
**
.10
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
General surfing/ browsing the internet
1555
762
793
257
331
628
340
146
153
182
365
462
505
287
299
1317
119
76
44
88%
89%
86%
92%
87%
90%
81%
80%
90%
88%
91%
90%
88%
87%
83%
88%
83%
88%
87%
b
df
f
f
g
g
g
n
Sending and receiving e-mail
1541
748
793
248
329
619
344
141
141
175
367
476
512
271
281
1320
109
72
40
87%
88%
86%
89%
86%
89%
82%
78%
83%
85%
92%
93%
89%
82%
78%
88%
76%
84%
81%
f
f
ghi
mn
mn
pr
Purchasing goods/services/ tickets etc.
1256
601
655
188
285
528
256
109
107
153
316
403
414
225
212
1050
102
67
37
71%
71%
71%
68%
75%
76%
61%
60%
63%
74%
79%
78%
72%
69%
59%
70%
71%
78%
74%
f
cf
gh
gh
lmn
n
n
o
Using social networking sites (such as
Facebook, LinkedIn or Bebo)
1115
506
609
237
283
453
141
107
111
138
270
315
362
206
231
932
93
57
32
63%
59%
66%
85%
74%
65%
33%
59%
65%
67%
68%
61%
63%
63%
65%
62%
65%
66%
64%
a
def
ef
f
g
Banking
1097
531
566
160
261
475
202
82
76
138
310
382
373
192
150
933
89
47
28
62%
62%
61%
57%
68%
68%
48%
45%
45%
67%
78%
74%
65%
58%
42%
62%
62%
54%
57%
f
cf
cf
gh
ghi
lmn
mn
n
q
Finding/ downloading information for
work/ business
788
419
370
122
169
376
122
59
56
82
237
308
279
105
96
688
52
30
19
44%
49%
40%
44%
44%
54%
29%
32%
33%
40%
60%
60%
49%
32%
27%
46%
36%
35%
37%
b
f
f
cdf
ghi
lmn
mn
pqr
Watching video clips/ webcasts (e.g.
YouTube or Big Brother)
775
398
377
183
188
325
79
73
76
85
195
243
254
120
157
675
55
25
20
44%
47%
41%
66%
49%
47%
19%
40%
45%
41%
49%
47%
44%
37%
44%
45%
38%
29%
40%
b
def
f
f
g
m
m
m
q
q
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
Playing games online/ interactively
675
336
339
151
159
280
86
72
67
88
153
182
203
134
155
581
46
25
24
38%
39%
37%
54%
42%
40%
20%
40%
39%
43%
38%
35%
35%
41%
43%
39%
32%
29%
47%
def
f
f
kl
q
opq
Downloading music files, movies or
video clips
664
347
317
160
184
260
60
60
44
70
188
238
199
109
118
574
40
29
22
37%
41%
34%
57%
48%
37%
14%
33%
26%
34%
47%
46%
35%
33%
33%
38%
28%
33%
43%
b
def
ef
f
ghi
lmn
p
p
Using local council/ Government sites,
e.g. to find information, to complete
processes such as tax returns, to
contact local MP
653
320
333
89
130
300
134
46
52
70
201
267
212
87
86
579
33
27
14
37%
38%
36%
32%
34%
43%
32%
25%
30%
34%
50%
52%
37%
27%
24%
39%
23%
31%
27%
cdf
ghi
lmn
mn
pr
Watching catch-up TV (such as BBC
iPlayer, Sky Player, ITV Player)
641
329
311
140
146
254
101
53
57
68
181
238
205
82
115
562
37
24
19
36%
39%
34%
50%
38%
36%
24%
29%
34%
33%
46%
46%
36%
25%
32%
38%
25%
27%
38%
b
def
f
f
ghi
lmn
m
m
pq
pq
To find information on health related
issues e.g. NHS Direct/ NHS 24
638
277
361
82
152
271
133
56
48
67
197
245
199
95
97
566
32
24
17
36%
33%
39%
29%
40%
39%
32%
31%
28%
32%
49%
48%
35%
29%
27%
38%
22%
28%
34%
a
cf
cf
ghi
lmn
n
pq
p
Finding/ downloading information for
school/ college/ university/ homework
612
278
334
140
119
289
64
64
49
64
158
210
213
86
102
532
36
29
17
34%
33%
36%
50%
31%
41%
15%
35%
29%
31%
40%
41%
37%
26%
28%
35%
25%
33%
33%
def
f
df
hi
mn
mn
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
Communicating via instant messaging,
SMS messaging, chat rooms, voice
calls
557
274
283
127
155
222
52
57
40
56
152
181
193
74
109
478
46
17
16
31%
32%
31%
46%
41%
32%
12%
31%
23%
27%
38%
35%
34%
23%
30%
32%
32%
20%
32%
ef
ef
f
hi
m
m
m
q
q
q
Making voice calls using a VoIP
service e.g. Skype
535
271
264
89
131
220
95
43
34
49
153
223
159
74
78
469
37
16
12
30%
32%
28%
32%
34%
31%
23%
24%
20%
24%
38%
43%
28%
23%
22%
31%
26%
19%
25%
f
f
f
ghi
lmn
n
q
Watching live TV programmes
454
229
225
115
104
179
56
46
34
52
123
161
149
65
79
392
22
23
17
26%
27%
24%
42%
27%
26%
13%
25%
20%
25%
31%
31%
26%
20%
22%
26%
15%
27%
34%
def
f
f
h
mn
m
p
p
op
Using Twitter (browsing/ reading site)
428
214
215
115
112
177
25
27
25
47
136
148
154
64
62
355
45
14
14
24%
25%
23%
42%
29%
25%
6%
15%
15%
23%
34%
29%
27%
19%
17%
24%
31%
16%
28%
def
f
f
g
ghi
mn
mn
q
oq
q
Listening to radio
356
194
162
90
74
147
45
30
18
47
111
146
107
44
59
307
27
14
9
20%
23%
17%
32%
19%
21%
11%
17%
11%
23%
28%
28%
19%
13%
16%
21%
19%
16%
17%
b
def
f
f
h
gh
lmn
m
Real time gambling/ trading/ auctions
301
175
126
58
77
130
36
20
23
39
70
100
93
55
51
256
28
11
6
17%
21%
14%
21%
20%
19%
9%
11%
14%
19%
18%
20%
16%
17%
14%
17%
19%
13%
12%
b
f
f
f
g
g
n
r
Uploading/ adding content to the
internet
291
161
131
76
75
117
23
27
19
29
96
106
95
38
53
245
25
13
9
16%
19%
14%
27%
20%
17%
6%
15%
11%
14%
24%
21%
17%
12%
15%
16%
17%
15%
18%
b
def
f
f
ghi
mn
m
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
Using Twitter (account holder, posting
on site)
261
138
123
72
70
104
15
19
12
34
90
93
86
36
45
211
34
8
7
15%
16%
13%
26%
18%
15%
4%
11%
7%
16%
22%
18%
15%
11%
13%
14%
23%
10%
15%
def
f
f
h
gh
mn
oqr
Downloading films (Video on Demand)
228
130
98
72
56
86
13
23
15
26
63
78
67
33
50
195
12
10
11
13%
15%
11%
26%
15%
12%
3%
13%
9%
12%
16%
15%
12%
10%
14%
13%
8%
11%
22%
b
def
f
f
h
m
opq
Streamed audio services (free)
157
102
55
40
37
70
10
13
7
13
61
60
52
17
28
136
13
5
3
9%
12%
6%
14%
10%
10%
2%
7%
4%
6%
15%
12%
9%
5%
8%
9%
9%
6%
6%
b
f
f
f
ghi
m
m
Streamed audio services (subscription)
59
36
23
19
11
24
6
6
4
2
23
21
20
5
13
51
4
3
1
3%
4%
2%
7%
3%
3%
1%
3%
3%
1%
6%
4%
3%
2%
4%
3%
2%
3%
2%
b
def
f
i
m
Other
15
8
7
1
*
6
8
4
1
2
4
4
3
3
5
13
1
1
*
1%
1%
1%
*%
*%
1%
2%
2%
1%
1%
1%
1%
1%
1%
1%
1%
*%
1%
*%
d
None of these
25
13
12
1
6
4
14
10
1
2
1
3
9
5
8
16
6
2
1
1%
1%
1%
*%
1%
1%
3%
5%
1%
1%
*%
1%
2%
1%
2%
1%
4%
2%
3%
ce
hij
o
Don't know
12
8
4
2
-
3
8
1
1
1
1
3
2
2
5
11
2
-
-
1%
1%
*%
1%
-%
*%
2%
1%
*%
*%
*%
1%
*%
1%
1%
1%
1%
-%
-%
de
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
General surfing/ browsing the internet
1555
1352
204
1015
536
968
543
88%
88%
84%
89%
85%
87%
88%
d
Sending and receiving e-mail
1541
1345
196
1020
516
967
533
87%
88%
81%
89%
82%
87%
87%
b
d
Purchasing goods/services/ tickets etc.
1256
1069
187
850
401
810
409
71%
70%
77%
74%
64%
73%
66%
a
d
f
Using social networking sites (such as Facebook,
LinkedIn or Bebo)
1115
981
134
758
352
682
401
63%
64%
55%
66%
56%
61%
65%
b
d
Banking
1097
947
150
800
296
731
338
62%
62%
62%
70%
47%
66%
55%
d
f
Finding/ downloading information for work/ business
788
687
102
608
179
521
249
44%
45%
42%
53%
29%
47%
40%
d
f
Watching video clips/ webcasts (e.g. YouTube or Big
Brother)
775
689
86
537
234
473
282
44%
45%
35%
47%
37%
42%
46%
b
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
Playing games online/ interactively
675
595
80
433
240
416
235
38%
39%
33%
38%
38%
37%
38%
Downloading music files, movies or video clips
664
581
83
464
198
436
206
37%
38%
34%
41%
32%
39%
33%
d
f
Using local council/ Government sites, e.g. to find
information, to complete processes such as tax returns,
to contact local MP
653
568
85
452
199
441
199
37%
37%
35%
40%
32%
40%
32%
d
f
Watching catch-up TV (such as BBC iPlayer, Sky Player,
ITV Player)
641
563
77
437
201
421
201
36%
37%
32%
38%
32%
38%
33%
d
f
To find information on health related issues e.g. NHS
Direct/ NHS 24
638
558
80
428
208
411
211
36%
36%
33%
37%
33%
37%
34%
Finding/ downloading information for school/ college/
university/ homework
612
545
67
406
203
387
209
34%
36%
28%
36%
32%
35%
34%
b
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
Communicating via instant messaging, SMS messaging,
chat rooms, voice calls
557
500
57
387
168
344
197
31%
33%
23%
34%
27%
31%
32%
b
d
Making voice calls using a VoIP service e.g. Skype
535
468
67
363
170
354
168
30%
30%
27%
32%
27%
32%
27%
d
Watching live TV programmes
454
405
49
320
133
287
151
26%
26%
20%
28%
21%
26%
24%
b
d
Using Twitter (browsing/ reading site)
428
381
48
318
109
255
160
24%
25%
20%
28%
17%
23%
26%
d
Listening to radio
356
317
39
251
105
224
124
20%
21%
16%
22%
17%
20%
20%
d
Real time gambling/ trading/ auctions
301
263
38
219
81
203
93
17%
17%
16%
19%
13%
18%
15%
d
Uploading/ adding content to the internet
291
259
33
208
80
178
105
16%
17%
14%
18%
13%
16%
17%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 62
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE16 (QE5A). SHOWCARD Which, if any, of these do you or members of your household use the internet for whilst at home? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
Using Twitter (account holder, posting on site)
261
227
34
196
64
150
103
15%
15%
14%
17%
10%
14%
17%
d
Downloading films (Video on Demand)
228
196
32
150
78
145
71
13%
13%
13%
13%
12%
13%
12%
Streamed audio services (free)
157
145
13
118
39
97
57
9%
9%
5%
10%
6%
9%
9%
b
d
Streamed audio services (subscription)
59
53
5
42
17
40
17
3%
3%
2%
4%
3%
4%
3%
Other
15
10
4
4
11
11
4
1%
1%
2%
*%
2%
1%
1%
a
c
None of these
25
20
5
8
17
16
7
1%
1%
2%
1%
3%
1%
1%
c
Don't know
12
11
1
2
8
6
6
1%
1%
*%
*%
1%
1%
1%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
General surfing/ browsing the internet
1370
686
684
234
301
563
273
129
127
160
342
405
443
256
264
1160
105
67
38
77%
81%
74%
84%
79%
81%
65%
71%
75%
77%
86%
79%
77%
78%
74%
77%
73%
78%
76%
b
f
f
f
ghi
Sending and receiving e-mail
1331
658
672
220
283
550
278
115
121
141
340
432
445
221
231
1138
95
64
34
75%
77%
73%
79%
74%
79%
66%
63%
72%
68%
85%
84%
77%
67%
64%
76%
66%
74%
68%
b
f
f
f
ghi
lmn
mn
pr
Using social networking sites (such as
Facebook, LinkedIn or Bebo)
930
417
513
214
236
375
105
95
96
119
226
254
297
173
204
770
80
51
28
52%
49%
55%
77%
62%
54%
25%
52%
57%
58%
57%
49%
52%
53%
57%
51%
56%
60%
56%
a
def
ef
f
k
Banking
836
405
431
111
205
374
146
61
58
103
258
297
285
143
110
710
61
42
22
47%
48%
47%
40%
54%
54%
35%
34%
34%
49%
65%
58%
50%
44%
31%
47%
43%
49%
44%
cf
cf
gh
ghi
lmn
n
n
Purchasing goods/services/ tickets etc.
723
337
387
103
171
329
120
61
53
92
222
246
237
126
113
589
56
53
25
41%
40%
42%
37%
45%
47%
29%
34%
31%
44%
56%
48%
41%
38%
31%
39%
39%
61%
50%
f
f
cf
gh
ghi
lmn
n
n
opr
op
Watching video clips/ webcasts (e.g.
YouTube or Big Brother)
535
284
252
147
139
209
41
54
56
60
145
158
179
82
116
464
36
21
14
30%
33%
27%
53%
36%
30%
10%
30%
33%
29%
36%
31%
31%
25%
32%
31%
25%
24%
28%
b
def
ef
f
m
m
Finding/ downloading information for
work/ business
499
292
207
72
101
257
68
44
30
57
171
221
175
54
49
431
31
24
13
28%
34%
22%
26%
27%
37%
16%
24%
18%
28%
43%
43%
30%
16%
14%
29%
22%
28%
25%
b
f
f
cdf
h
ghi
lmn
mn
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
Playing games online/ interactively
442
215
227
109
104
175
55
52
48
58
104
112
128
86
115
382
22
19
18
25%
25%
25%
39%
27%
25%
13%
28%
28%
28%
26%
22%
22%
26%
32%
26%
15%
22%
37%
def
f
f
kl
p
opq
Finding/ downloading information for
school/ college/ university/ homework
393
173
220
104
75
192
23
46
34
43
103
141
138
49
64
338
24
21
11
22%
20%
24%
37%
20%
27%
6%
25%
20%
21%
26%
27%
24%
15%
18%
23%
17%
24%
22%
def
f
df
mn
mn
Watching catch-up TV (such as BBC
iPlayer, Sky Player, ITV Player)
359
187
172
87
84
147
41
35
20
48
121
126
112
50
70
302
27
17
12
20%
22%
19%
31%
22%
21%
10%
19%
12%
23%
30%
24%
20%
15%
19%
20%
19%
20%
23%
def
f
f
h
gh
m
Downloading music files, movies or
video clips
354
197
157
98
96
138
22
40
21
42
115
117
111
60
65
287
29
25
14
20%
23%
17%
35%
25%
20%
5%
22%
12%
20%
29%
23%
19%
18%
18%
19%
20%
28%
29%
b
def
f
f
h
h
hi
o
op
Communicating via instant messaging,
SMS messaging, chat rooms, voice
calls
351
171
180
71
103
143
33
39
21
33
107
116
114
51
71
295
29
14
12
20%
20%
19%
26%
27%
21%
8%
21%
12%
16%
27%
23%
20%
15%
20%
20%
20%
17%
25%
f
ef
f
h
hi
m
Making voice calls using a VoIP
service e.g. Skype
335
172
163
62
77
142
55
30
20
32
102
144
103
45
42
290
23
14
8
19%
20%
18%
22%
20%
20%
13%
16%
12%
16%
26%
28%
18%
14%
12%
19%
16%
16%
16%
f
f
f
ghi
lmn
n
Using Twitter (browsing/ reading site)
298
151
147
86
75
121
16
19
17
38
100
102
110
40
47
242
34
11
12
17%
18%
16%
31%
20%
17%
4%
10%
10%
18%
25%
20%
19%
12%
13%
16%
23%
13%
23%
def
f
f
gh
gh
mn
mn
oq
oq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
Watching live TV programmes
257
130
127
73
56
103
26
30
18
32
77
86
79
42
50
216
13
18
11
14%
15%
14%
26%
15%
15%
6%
17%
11%
15%
19%
17%
14%
13%
14%
14%
9%
21%
22%
def
f
f
h
p
op
op
Using local council/ Government sites,
e.g. to find information, to complete
processes such as tax returns, to
contact local MP
242
125
117
30
49
118
46
26
19
25
86
98
72
29
41
205
15
16
6
14%
15%
13%
11%
13%
17%
11%
15%
11%
12%
22%
19%
13%
9%
12%
14%
10%
18%
13%
cf
ghi
lmn
p
To find information on health related
issues e.g. NHS Direct/ NHS 24
233
101
132
36
59
102
37
30
11
26
88
97
66
31
38
200
11
15
8
13%
12%
14%
13%
15%
15%
9%
16%
7%
12%
22%
19%
12%
9%
11%
13%
8%
17%
15%
f
f
h
hi
lmn
p
p
p
Listening to radio
199
108
91
54
40
88
17
19
12
24
70
85
62
18
33
169
13
11
5
11%
13%
10%
19%
10%
13%
4%
11%
7%
11%
18%
17%
11%
5%
9%
11%
9%
13%
10%
def
f
f
gh
lmn
m
m
Using Twitter (account holder, posting
on site)
182
98
84
51
46
74
10
13
8
24
67
68
62
18
33
141
27
7
6
10%
11%
9%
19%
12%
11%
2%
7%
5%
12%
17%
13%
11%
5%
9%
9%
19%
8%
11%
def
f
f
h
gh
m
m
oqr
Uploading/ adding content to the
internet
164
97
66
38
43
69
13
17
12
19
57
61
49
22
32
130
18
10
6
9%
11%
7%
14%
11%
10%
3%
10%
7%
9%
14%
12%
8%
7%
9%
9%
12%
12%
11%
b
f
f
f
h
m
Real time gambling/ trading/ auctions
155
94
61
30
38
71
16
9
12
24
44
62
41
28
23
126
16
9
4
9%
11%
7%
11%
10%
10%
4%
5%
7%
11%
11%
12%
7%
9%
6%
8%
11%
10%
7%
b
f
f
f
g
g
ln
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2095
1005
1090
312
409
798
576
251
220
268
420
533
653
439
467
1527
181
184
203
Effective Weighted Sample
1732
826
906
253
330
677
492
206
174
215
350
452
541
366
385
1362
177
153
201
Total
1778
852
926
278
381
698
421
182
170
207
398
514
574
329
359
1498
144
86
50
Downloading films (Video on Demand)
119
74
45
48
30
38
4
17
5
12
32
44
31
15
29
97
9
8
6
7%
9%
5%
17%
8%
5%
1%
9%
3%
6%
8%
9%
5%
5%
8%
6%
6%
9%
13%
b
def
f
f
h
h
lm
op
Streamed audio services (free)
88
63
25
27
19
39
3
7
2
4
42
36
28
7
16
71
11
4
2
5%
7%
3%
10%
5%
6%
1%
4%
1%
2%
10%
7%
5%
2%
4%
5%
8%
5%
4%
b
def
f
f
ghi
m
m
Streamed audio services (subscription)
38
25
13
13
4
17
4
5
2
1
15
18
14
-
6
32
4
2
*
2%
3%
1%
5%
1%
2%
1%
3%
1%
*%
4%
3%
2%
-%
2%
2%
2%
3%
1%
b
df
i
m
m
m
Other
10
5
6
1
-
4
6
3
1
1
1
2
2
2
4
9
1
*
*
1%
1%
1%
*%
-%
1%
1%
2%
1%
1%
*%
*%
*%
1%
1%
1%
*%
*%
*%
d
j
None of these
55
28
26
4
8
9
34
15
8
4
3
10
18
14
13
41
8
4
2
3%
3%
3%
1%
2%
1%
8%
8%
5%
2%
1%
2%
3%
4%
4%
3%
5%
4%
5%
cde
ij
j
k
o
Don't know
21
9
12
3
-
4
14
2
1
2
2
5
6
4
7
19
2
*
-
1%
1%
1%
1%
-%
1%
3%
1%
*%
1%
*%
1%
1%
1%
2%
1%
2%
*%
-%
de
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
General surfing/ browsing the internet
1370
1188
182
902
464
852
480
77%
77%
75%
79%
74%
77%
78%
d
Sending and receiving e-mail
1331
1154
176
901
426
840
457
75%
75%
73%
79%
68%
76%
74%
d
Using social networking sites (such as Facebook,
LinkedIn or Bebo)
930
817
112
629
298
568
333
52%
53%
46%
55%
47%
51%
54%
b
d
Banking
836
713
123
621
214
572
242
47%
46%
51%
54%
34%
51%
39%
d
f
Purchasing goods/services/ tickets etc.
723
602
121
503
219
508
190
41%
39%
50%
44%
35%
46%
31%
a
d
f
Watching video clips/ webcasts (e.g. YouTube or Big
Brother)
535
478
57
369
164
318
203
30%
31%
24%
32%
26%
29%
33%
b
d
Finding/ downloading information for work/ business
499
428
71
393
106
339
147
28%
28%
29%
34%
17%
30%
24%
d
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
Playing games online/ interactively
442
378
64
268
174
280
144
25%
25%
26%
23%
28%
25%
23%
c
Finding/ downloading information for school/ college/
university/ homework
393
348
45
246
145
246
136
22%
23%
19%
22%
23%
22%
22%
Watching catch-up TV (such as BBC iPlayer, Sky Player,
ITV Player)
359
313
46
249
109
230
117
20%
20%
19%
22%
17%
21%
19%
d
Downloading music files, movies or video clips
354
309
45
239
115
224
116
20%
20%
19%
21%
18%
20%
19%
Communicating via instant messaging, SMS messaging,
chat rooms, voice calls
351
307
44
240
110
221
118
20%
20%
18%
21%
18%
20%
19%
Making voice calls using a VoIP service e.g. Skype
335
298
37
229
105
219
108
19%
19%
15%
20%
17%
20%
18%
Using Twitter (browsing/ reading site)
298
262
36
223
74
175
111
17%
17%
15%
20%
12%
16%
18%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
Watching live TV programmes
257
227
30
174
84
164
82
14%
15%
13%
15%
13%
15%
13%
Using local council/ Government sites, e.g. to find
information, to complete processes such as tax returns,
to contact local MP
242
205
37
162
79
169
67
14%
13%
15%
14%
13%
15%
11%
f
To find information on health related issues e.g. NHS
Direct/ NHS 24
233
208
25
156
76
145
80
13%
14%
10%
14%
12%
13%
13%
Listening to radio
199
174
25
141
57
126
68
11%
11%
10%
12%
9%
11%
11%
d
Using Twitter (account holder, posting on site)
182
156
26
138
44
107
69
10%
10%
11%
12%
7%
10%
11%
d
Uploading/ adding content to the internet
164
140
23
121
43
106
52
9%
9%
10%
11%
7%
10%
8%
d
Real time gambling/ trading/ auctions
155
129
26
110
45
110
41
9%
8%
11%
10%
7%
10%
7%
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 63
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE17 (QE5B) SHOWCARD And, which, if any, of these activities have you or members of your household used the internet for in the LAST WEEK? (MULTI CODE)
Base : Those with access to the internet at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2095
1747
348
1180
908
1225
667
Effective Weighted Sample
1732
1454
289
1003
765
1071
576
Total
1778
1535
243
1143
628
1112
616
Downloading films (Video on Demand)
119
100
19
74
45
73
39
7%
7%
8%
6%
7%
7%
6%
Streamed audio services (free)
88
79
9
69
19
58
28
5%
5%
4%
6%
3%
5%
5%
d
Streamed audio services (subscription)
38
34
4
30
9
27
11
2%
2%
2%
3%
1%
2%
2%
Other
10
8
2
2
9
6
4
1%
1%
1%
*%
1%
1%
1%
c
None of these
55
45
10
19
35
32
20
3%
3%
4%
2%
6%
3%
3%
c
Don't know
21
20
1
7
13
11
10
1%
1%
1%
1%
2%
1%
2%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 64
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with fixed broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1871
897
974
251
347
731
542
200
191
244
398
512
587
392
378
1374
159
157
181
Effective Weighted Sample
1555
742
813
205
282
622
463
168
154
196
331
436
488
330
314
1229
156
130
180
Total
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
Up to 512kb
3
3
*
-
-
1
2
-
1
1
1
1
1
1
-
3
-
-
*
*%
*%
*%
-%
-%
*%
*%
-%
1%
*%
*%
*%
*%
*%
-%
*%
-%
-%
1%
Up to 1MB
10
5
6
-
5
3
3
-
1
2
3
5
3
2
1
8
2
1
-
1%
1%
1%
-%
1%
*%
1%
-%
1%
1%
1%
1%
1%
1%
*%
1%
1%
1%
-%
Up to 2MB
28
22
5
4
8
9
7
5
3
2
8
7
11
3
7
22
2
2
2
2%
3%
1%
2%
2%
1%
2%
3%
2%
1%
2%
1%
2%
1%
2%
2%
1%
3%
4%
b
Up to 4MB
34
22
12
4
10
11
8
7
3
6
10
11
10
7
5
28
4
1
*
2%
3%
1%
2%
3%
2%
2%
5%
2%
3%
3%
2%
2%
2%
2%
2%
4%
2%
1%
b
Up to 8MB
99
65
35
11
26
46
16
9
10
15
28
37
28
20
14
77
17
3
2
6%
9%
4%
5%
8%
7%
4%
6%
7%
8%
8%
8%
5%
7%
5%
6%
13%
4%
6%
b
f
f
oqr
Up to 10MB
64
43
21
9
14
28
14
6
4
7
19
25
20
10
9
50
8
5
1
4%
6%
3%
4%
4%
4%
3%
4%
3%
4%
5%
5%
4%
4%
3%
4%
6%
6%
3%
b
Up to 16MB
17
12
5
1
6
9
1
1
1
3
8
6
4
4
3
13
3
-
2
1%
2%
1%
*%
2%
1%
*%
1%
1%
2%
2%
1%
1%
2%
1%
1%
2%
-%
3%
b
f
f
oq
Up to 20MB
108
66
42
11
27
55
15
5
8
9
35
38
33
21
16
89
11
5
2
7%
9%
5%
5%
8%
9%
4%
3%
5%
5%
9%
8%
7%
7%
6%
7%
9%
7%
4%
b
f
f
g
Up to 30MB
38
23
15
11
7
14
6
4
4
4
6
17
9
7
4
35
2
*
1
2%
3%
2%
5%
2%
2%
2%
3%
3%
2%
2%
4%
2%
3%
1%
3%
1%
*%
3%
ef
Up to 40MB
23
15
8
4
5
11
3
1
4
2
9
11
4
4
4
20
-
1
2
1%
2%
1%
2%
1%
2%
1%
1%
3%
1%
2%
2%
1%
1%
1%
2%
-%
1%
5%
opq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 64
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with fixed broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1871
897
974
251
347
731
542
200
191
244
398
512
587
392
378
1374
159
157
181
Effective Weighted Sample
1555
742
813
205
282
622
463
168
154
196
331
436
488
330
314
1229
156
130
180
Total
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
Up to 50MB
19
14
5
3
4
8
3
1
1
4
9
8
5
5
2
16
-
1
1
1%
2%
1%
1%
1%
1%
1%
1%
1%
2%
2%
2%
1%
2%
1%
1%
-%
2%
2%
b
Up to 100MB
27
18
9
2
6
15
4
6
-
2
6
7
7
7
6
26
-
1
*
2%
2%
1%
1%
2%
2%
1%
4%
-%
1%
2%
1%
1%
2%
2%
2%
-%
1%
1%
h
Over 100MB
19
18
2
2
2
14
2
-
1
-
9
8
6
3
2
19
-
-
*
1%
2%
*%
1%
1%
2%
*%
-%
1%
-%
2%
2%
1%
1%
1%
1%
-%
-%
*%
b
f
gi
Don't know
1088
431
657
161
200
417
310
105
104
127
222
308
368
191
220
927
77
54
30
69%
57%
80%
72%
62%
65%
79%
70%
72%
69%
60%
63%
72%
67%
75%
70%
62%
73%
66%
a
d
de
j
j
j
k
km
p
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 64
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with fixed broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1871
1553
318
1070
795
1135
555
Effective Weighted Sample
1555
1297
266
913
673
997
481
Total
1577
1353
224
1025
547
1028
505
Up to 512kb
3
2
1
2
1
2
1
*%
*%
*%
*%
*%
*%
*%
Up to 1MB
10
8
3
7
3
7
4
1%
1%
1%
1%
1%
1%
1%
Up to 2MB
28
22
5
15
13
20
6
2%
2%
2%
1%
2%
2%
1%
Up to 4MB
34
27
7
23
10
17
16
2%
2%
3%
2%
2%
2%
3%
e
Up to 8MB
99
73
26
73
26
68
29
6%
5%
12%
7%
5%
7%
6%
a
d
Up to 10MB
64
56
8
43
21
46
17
4%
4%
4%
4%
4%
4%
3%
Up to 16MB
17
13
4
14
3
9
6
1%
1%
2%
1%
*%
1%
1%
Up to 20MB
108
98
10
80
27
63
43
7%
7%
5%
8%
5%
6%
8%
d
Up to 30MB
38
35
2
27
10
20
17
2%
3%
1%
3%
2%
2%
3%
Up to 40MB
23
22
1
14
9
14
7
1%
2%
*%
1%
2%
1%
1%
Up to 50MB
19
17
1
17
1
11
7
1%
1%
1%
2%
*%
1%
1%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 64
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE18 (QENEW11) SHOWCARD What was the advertised speed of your fixed broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with fixed broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1871
1553
318
1070
795
1135
555
Effective Weighted Sample
1555
1297
266
913
673
997
481
Total
1577
1353
224
1025
547
1028
505
Up to 100MB
27
25
2
18
9
15
11
2%
2%
1%
2%
2%
1%
2%
Over 100MB
19
15
4
17
2
14
5
1%
1%
2%
2%
*%
1%
1%
d
Don't know
1088
938
150
674
411
724
335
69%
69%
67%
66%
75%
70%
66%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 65
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)
Base : Those in a household with fixed broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1871
897
974
251
347
731
542
200
191
244
398
512
587
392
378
1374
159
157
181
Effective Weighted Sample
1555
742
813
205
282
622
463
168
154
196
331
436
488
330
314
1229
156
130
180
Total
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
512K
7
3
4
-
1
2
5
-
1
1
-
2
3
1
1
6
-
1
-
*%
*%
1%
-%
*%
*%
1%
-%
1%
*%
-%
*%
1%
*%
*%
*%
-%
1%
-%
750K
5
3
2
-
1
3
1
-
1
1
-
3
1
1
-
5
-
-
-
*%
*%
*%
-%
*%
1%
*%
-%
1%
1%
-%
1%
*%
*%
-%
*%
-%
-%
-%
1MB
15
10
6
2
6
5
2
*
1
2
5
8
5
2
-
12
3
*
-
1%
1%
1%
1%
2%
1%
1%
*%
1%
1%
1%
2%
1%
1%
-%
1%
3%
1%
-%
n
or
1.5MB
18
12
5
3
3
10
2
1
1
2
6
8
5
3
2
14
3
1
*
1%
2%
1%
1%
1%
2%
1%
*%
1%
1%
2%
2%
1%
1%
1%
1%
2%
1%
1%
2MB
32
22
10
2
10
16
4
4
1
2
13
12
6
8
6
25
5
2
1
2%
3%
1%
1%
3%
3%
1%
3%
1%
1%
3%
3%
1%
3%
2%
2%
4%
3%
2%
b
f
3MB
17
9
8
4
3
6
4
3
1
4
3
6
2
5
4
14
1
1
1
1%
1%
1%
2%
1%
1%
1%
2%
*%
2%
1%
1%
*%
2%
1%
1%
1%
2%
1%
l
4MB
51
34
17
5
11
25
10
3
5
8
15
17
17
8
10
40
6
3
1
3%
4%
2%
2%
3%
4%
3%
2%
4%
4%
4%
3%
3%
3%
3%
3%
5%
4%
3%
b
8MB
61
48
13
6
14
26
15
8
6
6
23
17
19
15
10
48
11
1
1
4%
6%
2%
3%
4%
4%
4%
6%
4%
3%
6%
4%
4%
5%
3%
4%
9%
2%
2%
b
oqr
10MB
52
34
18
11
6
26
10
6
2
7
14
22
15
7
8
43
4
2
2
3%
4%
2%
5%
2%
4%
3%
4%
1%
4%
4%
4%
3%
2%
3%
3%
4%
3%
4%
b
16MB
33
24
9
5
7
13
8
2
3
5
7
10
16
4
3
28
3
1
1
2%
3%
1%
2%
2%
2%
2%
2%
2%
3%
2%
2%
3%
1%
1%
2%
3%
1%
3%
b
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 65
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)
Base : Those in a household with fixed broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1871
897
974
251
347
731
542
200
191
244
398
512
587
392
378
1374
159
157
181
Effective Weighted Sample
1555
742
813
205
282
622
463
168
154
196
331
436
488
330
314
1229
156
130
180
Total
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
20MB
33
17
16
2
7
20
4
1
4
2
7
10
11
7
4
26
3
2
1
2%
2%
2%
1%
2%
3%
1%
1%
3%
1%
2%
2%
2%
2%
2%
2%
2%
3%
3%
f
24MB
14
13
1
2
2
8
3
*
3
4
3
4
3
6
*
12
1
-
1
1%
2%
*%
1%
1%
1%
1%
*%
2%
2%
1%
1%
1%
2%
*%
1%
1%
-%
3%
b
n
oq
50MB
31
20
11
7
4
14
5
*
2
4
14
14
7
6
5
28
-
1
1
2%
3%
1%
3%
1%
2%
1%
*%
1%
2%
4%
3%
1%
2%
2%
2%
-%
2%
3%
b
g
p
100MB
17
11
6
3
5
7
2
4
1
2
2
4
5
3
5
16
-
-
*
1%
1%
1%
1%
2%
1%
1%
3%
*%
1%
1%
1%
1%
1%
2%
1%
-%
-%
1%
Over 100MB
12
10
2
1
2
9
-
1
-
-
8
4
4
2
1
12
-
-
-
1%
1%
*%
*%
1%
1%
-%
1%
-%
-%
2%
1%
1%
1%
*%
1%
-%
-%
-%
b
f
i
Other
27
21
6
*
4
14
9
2
2
1
8
11
7
4
5
22
2
1
2
2%
3%
1%
*%
1%
2%
2%
1%
2%
*%
2%
2%
1%
1%
2%
2%
2%
1%
5%
b
c
c
o
Don't know
1152
466
686
171
235
436
310
113
110
133
245
336
381
203
230
981
81
58
32
73%
62%
84%
77%
73%
68%
79%
76%
76%
72%
66%
69%
75%
71%
78%
74%
65%
78%
72%
a
e
e
j
j
k
km
p
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 65
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)
Base : Those in a household with fixed broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1871
1553
318
1070
795
1135
555
Effective Weighted Sample
1555
1297
266
913
673
997
481
Total
1577
1353
224
1025
547
1028
505
512K
7
2
5
3
4
7
-
*%
*%
2%
*%
1%
1%
-%
a
750K
5
3
2
4
1
5
-
*%
*%
1%
*%
*%
*%
-%
1MB
15
11
5
13
3
12
3
1%
1%
2%
1%
*%
1%
1%
a
1.5MB
18
8
10
15
2
15
2
1%
1%
5%
1%
*%
1%
*%
a
d
2MB
32
22
10
26
7
23
9
2%
2%
5%
2%
1%
2%
2%
a
3MB
17
14
3
10
7
10
6
1%
1%
1%
1%
1%
1%
1%
4MB
51
40
11
35
16
34
16
3%
3%
5%
3%
3%
3%
3%
8MB
61
52
9
44
17
36
24
4%
4%
4%
4%
3%
4%
5%
10MB
52
48
4
33
19
28
22
3%
4%
2%
3%
3%
3%
4%
16MB
33
25
8
25
8
22
10
2%
2%
4%
2%
2%
2%
2%
20MB
33
33
-
25
7
23
9
2%
2%
-%
2%
1%
2%
2%
b
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 65
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE19 (QE11A). SHOWCARD What is the actual speed of your fixed broadband home internet connection? (SINGLE CODE)
Base : Those in a household with fixed broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1871
1553
318
1070
795
1135
555
Effective Weighted Sample
1555
1297
266
913
673
997
481
Total
1577
1353
224
1025
547
1028
505
24MB
14
14
*
12
2
8
5
1%
1%
*%
1%
*%
1%
1%
50MB
31
29
2
23
8
17
13
2%
2%
1%
2%
1%
2%
3%
100MB
17
16
1
11
6
10
6
1%
1%
*%
1%
1%
1%
1%
Over 100MB
12
8
4
12
-
11
1
1%
1%
2%
1%
-%
1%
*%
d
Other
27
25
2
17
10
19
6
2%
2%
1%
2%
2%
2%
1%
Don't know
1152
1006
146
716
431
748
372
73%
74%
65%
70%
79%
73%
74%
b
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 66
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with mobile broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
196
102
94
36
57
80
23
29
17
21
50
53
58
36
49
138
16
25
17
Effective Weighted Sample
158
82
76
28
46
67
19
22
13
16
42
45
47
29
40
124
16
20
17
Total
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
Up to 512kb
1
-
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Up to 1MB
3
2
**
**
**
**
**
**
**
**
**
**
**
**
**
2
**
**
**
1%
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Up to 2MB
2
1
**
**
**
**
**
**
**
**
**
**
**
**
**
-
**
**
**
1%
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
Up to 4MB
13
12
**
**
**
**
**
**
**
**
**
**
**
**
**
9
**
**
**
7%
12%
**
**
**
**
**
**
**
**
**
**
**
**
**
6%
**
**
**
Up to 8MB
5
2
**
**
**
**
**
**
**
**
**
**
**
**
**
4
**
**
**
2%
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
3%
**
**
**
Up to 10MB
2
1
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
*%
**
**
**
Up to 16MB
1
1
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Up to 20MB
7
4
**
**
**
**
**
**
**
**
**
**
**
**
**
6
**
**
**
4%
4%
**
**
**
**
**
**
**
**
**
**
**
**
**
4%
**
**
**
Up to 30MB
1
-
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Up to 50MB
5
3
**
**
**
**
**
**
**
**
**
**
**
**
**
4
**
**
**
3%
3%
**
**
**
**
**
**
**
**
**
**
**
**
**
3%
**
**
**
Up to 100MB
4
3
**
**
**
**
**
**
**
**
**
**
**
**
**
4
**
**
**
2%
3%
**
**
**
**
**
**
**
**
**
**
**
**
**
3%
**
**
**
Over 100MB
4
3
**
**
**
**
**
**
**
**
**
**
**
**
**
4
**
**
**
2%
3%
**
**
**
**
**
**
**
**
**
**
**
**
**
3%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 66
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with mobile broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
196
102
94
36
57
80
23
29
17
21
50
53
58
36
49
138
16
25
17
Effective Weighted Sample
158
82
76
28
46
67
19
22
13
16
42
45
47
29
40
124
16
20
17
Total
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
Don't know
137
64
**
**
**
**
**
**
**
**
**
**
**
**
**
119
**
**
**
74%
68%
**
**
**
**
**
**
**
**
**
**
**
**
**
76%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 66
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with mobile broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
196
179
17
120
76
95
84
Effective Weighted Sample
158
145
13
101
62
82
70
Total
184
172
12
131
53
100
80
Up to 512kb
1
1
**
1
**
**
**
1%
1%
**
1%
**
**
**
Up to 1MB
3
2
**
2
**
**
**
1%
1%
**
1%
**
**
**
Up to 2MB
2
1
**
2
**
**
**
1%
*%
**
1%
**
**
**
Up to 4MB
13
13
**
12
**
**
**
7%
8%
**
9%
**
**
**
Up to 8MB
5
4
**
2
**
**
**
2%
2%
**
1%
**
**
**
Up to 10MB
2
1
**
1
**
**
**
1%
1%
**
1%
**
**
**
Up to 16MB
1
1
**
-
**
**
**
1%
1%
**
-%
**
**
**
Up to 20MB
7
7
**
6
**
**
**
4%
4%
**
4%
**
**
**
Up to 30MB
1
1
**
1
**
**
**
1%
1%
**
1%
**
**
**
Up to 50MB
5
4
**
5
**
**
**
3%
3%
**
4%
**
**
**
Up to 100MB
4
4
**
4
**
**
**
2%
3%
**
3%
**
**
**
Over 100MB
4
4
**
2
**
**
**
2%
2%
**
2%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 66
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE20 (QE36) SHOWCARD What was the advertised speed of your mobile broadband home internet connection when you took up your service? (SINGLE CODE)
Base : Those in a household with mobile broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
196
179
17
120
76
95
84
Effective Weighted Sample
158
145
13
101
62
82
70
Total
184
172
12
131
53
100
80
Don't know
137
128
**
94
**
**
**
74%
75%
**
72%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 67
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE)
Base : Those in a household with mobile broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
196
102
94
36
57
80
23
29
17
21
50
53
58
36
49
138
16
25
17
Effective Weighted Sample
158
82
76
28
46
67
19
22
13
16
42
45
47
29
40
124
16
20
17
Total
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
512K
3
-
**
**
**
**
**
**
**
**
**
**
**
**
**
3
**
**
**
2%
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
1MB
2
2
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
2MB
2
2
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
3MB
1
-
**
**
**
**
**
**
**
**
**
**
**
**
**
-
**
**
**
*%
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
4MB
8
7
**
**
**
**
**
**
**
**
**
**
**
**
**
5
**
**
**
5%
7%
**
**
**
**
**
**
**
**
**
**
**
**
**
3%
**
**
**
8MB
6
3
**
**
**
**
**
**
**
**
**
**
**
**
**
5
**
**
**
3%
3%
**
**
**
**
**
**
**
**
**
**
**
**
**
3%
**
**
**
16MB
1
-
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
*%
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
*%
**
**
**
20MB
3
3
**
**
**
**
**
**
**
**
**
**
**
**
**
3
**
**
**
2%
3%
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
24MB
2
2
**
**
**
**
**
**
**
**
**
**
**
**
**
2
**
**
**
1%
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
50MB
2
-
**
**
**
**
**
**
**
**
**
**
**
**
**
2
**
**
**
1%
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
100MB
1
1
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Over 100MB
3
2
**
**
**
**
**
**
**
**
**
**
**
**
**
3
**
**
**
2%
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 67
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE)
Base : Those in a household with mobile broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
196
102
94
36
57
80
23
29
17
21
50
53
58
36
49
138
16
25
17
Effective Weighted Sample
158
82
76
28
46
67
19
22
13
16
42
45
47
29
40
124
16
20
17
Total
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
Other
1
1
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
*%
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Don't know
148
73
**
**
**
**
**
**
**
**
**
**
**
**
**
128
**
**
**
80%
76%
**
**
**
**
**
**
**
**
**
**
**
**
**
82%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 67
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE)
Base : Those in a household with mobile broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
196
179
17
120
76
95
84
Effective Weighted Sample
158
145
13
101
62
82
70
Total
184
172
12
131
53
100
80
512K
3
2
**
3
**
**
**
2%
1%
**
3%
**
**
**
1MB
2
1
**
1
**
**
**
1%
*%
**
1%
**
**
**
2MB
2
2
**
2
**
**
**
1%
1%
**
2%
**
**
**
3MB
1
1
**
1
**
**
**
*%
1%
**
1%
**
**
**
4MB
8
8
**
6
**
**
**
5%
5%
**
5%
**
**
**
8MB
6
5
**
3
**
**
**
3%
3%
**
3%
**
**
**
16MB
1
1
**
-
**
**
**
*%
*%
**
-%
**
**
**
20MB
3
3
**
3
**
**
**
2%
2%
**
2%
**
**
**
24MB
2
2
**
2
**
**
**
1%
1%
**
2%
**
**
**
50MB
2
2
**
2
**
**
**
1%
1%
**
1%
**
**
**
100MB
1
1
**
1
**
**
**
1%
1%
**
1%
**
**
**
Over 100MB
3
3
**
2
**
**
**
2%
2%
**
2%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 67
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE21 (QE37). SHOWCARD What is the actual speed of your mobile broadband home internet connection? (SINGLE CODE)
Base : Those in a household with mobile broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
196
179
17
120
76
95
84
Effective Weighted Sample
158
145
13
101
62
82
70
Total
184
172
12
131
53
100
80
Other
1
1
**
-
**
**
**
*%
*%
**
-%
**
**
**
Don't know
148
140
**
104
**
**
**
80%
81%
**
79%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 68
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE22 (QE12X). SHOWCARD You said you use a mobile USB stick or dongle to access the internet, thinking about the speed of your mobile broadband, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE
CODE)
Base : Those in a household with mobile broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
196
102
94
36
57
80
23
29
17
21
50
53
58
36
49
138
16
25
17
Effective Weighted Sample
158
82
76
28
46
67
19
22
13
16
42
45
47
29
40
124
16
20
17
Total
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
A lot faster
9
8
**
**
**
**
**
**
**
**
**
**
**
**
**
6
**
**
**
5%
8%
**
**
**
**
**
**
**
**
**
**
**
**
**
4%
**
**
**
A little faster
22
11
**
**
**
**
**
**
**
**
**
**
**
**
**
21
**
**
**
12%
11%
**
**
**
**
**
**
**
**
**
**
**
**
**
13%
**
**
**
About the same
85
45
**
**
**
**
**
**
**
**
**
**
**
**
**
71
**
**
**
46%
48%
**
**
**
**
**
**
**
**
**
**
**
**
**
45%
**
**
**
A little slower
19
11
**
**
**
**
**
**
**
**
**
**
**
**
**
16
**
**
**
10%
12%
**
**
**
**
**
**
**
**
**
**
**
**
**
10%
**
**
**
A lot slower
8
2
**
**
**
**
**
**
**
**
**
**
**
**
**
7
**
**
**
5%
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
4%
**
**
**
Don't know
40
18
**
**
**
**
**
**
**
**
**
**
**
**
**
36
**
**
**
22%
19%
**
**
**
**
**
**
**
**
**
**
**
**
**
23%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 68
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE22 (QE12X). SHOWCARD You said you use a mobile USB stick or dongle to access the internet, thinking about the speed of your mobile broadband, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE
CODE)
Base : Those in a household with mobile broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
~e
~f
Unweighted total
196
179
17
120
76
95
84
Effective Weighted Sample
158
145
13
101
62
82
70
Total
184
172
12
131
53
100
80
A lot faster
9
8
**
6
**
**
**
5%
5%
**
5%
**
**
**
A little faster
22
21
**
17
**
**
**
12%
12%
**
13%
**
**
**
About the same
85
81
**
61
**
**
**
46%
47%
**
46%
**
**
**
A little slower
19
19
**
15
**
**
**
10%
11%
**
11%
**
**
**
A lot slower
8
7
**
5
**
**
**
5%
4%
**
4%
**
**
**
Don't know
40
35
**
27
**
**
**
22%
20%
**
21%
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 69
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE23 (QE12). SHOWCARD Thinking about the speed of your household's fixed broadband internet, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE CODE)
Base : Those in a household with fixed broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1871
897
974
251
347
731
542
200
191
244
398
512
587
392
378
1374
159
157
181
Effective Weighted Sample
1555
742
813
205
282
622
463
168
154
196
331
436
488
330
314
1229
156
130
180
Total
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
A lot faster
101
56
45
14
24
38
25
9
7
13
17
38
34
12
17
91
2
5
3
6%
7%
6%
6%
7%
6%
6%
6%
5%
7%
4%
8%
7%
4%
6%
7%
2%
7%
7%
m
p
p
p
A little faster
180
77
103
28
30
78
44
25
16
20
48
47
62
26
45
155
7
10
8
11%
10%
13%
12%
9%
12%
11%
17%
11%
11%
13%
10%
12%
9%
15%
12%
5%
14%
17%
km
p
p
op
About the same
718
338
379
114
164
291
148
65
73
95
170
227
208
153
130
596
65
35
22
46%
45%
46%
51%
51%
46%
38%
44%
51%
52%
46%
46%
41%
54%
44%
45%
52%
47%
49%
f
f
f
kln
A little slower
217
116
101
26
38
99
54
14
20
24
61
81
73
32
30
185
21
7
5
14%
15%
12%
12%
12%
15%
14%
10%
14%
13%
16%
17%
14%
11%
10%
14%
17%
9%
11%
g
mn
A lot slower
160
78
82
17
34
70
39
16
9
10
43
45
61
26
29
139
8
10
3
10%
10%
10%
8%
11%
11%
10%
11%
6%
6%
11%
9%
12%
9%
10%
10%
6%
13%
8%
i
Don't know
201
93
108
24
31
63
84
18
19
21
34
52
70
36
44
167
22
8
4
13%
12%
13%
11%
10%
10%
21%
12%
13%
11%
9%
11%
14%
12%
15%
13%
18%
10%
8%
cde
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 69
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE23 (QE12). SHOWCARD Thinking about the speed of your household's fixed broadband internet, is this faster, slower or about the same as you expected it to be when you first got it? (SINGLE CODE)
Base : Those in a household with fixed broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1871
1553
318
1070
795
1135
555
Effective Weighted Sample
1555
1297
266
913
673
997
481
Total
1577
1353
224
1025
547
1028
505
A lot faster
101
98
4
65
37
64
34
6%
7%
2%
6%
7%
6%
7%
b
A little faster
180
164
15
119
61
107
65
11%
12%
7%
12%
11%
10%
13%
b
About the same
718
629
89
485
230
456
240
46%
47%
40%
47%
42%
44%
48%
b
d
A little slower
217
176
41
152
65
151
61
14%
13%
18%
15%
12%
15%
12%
a
A lot slower
160
107
53
109
50
128
29
10%
8%
24%
11%
9%
12%
6%
a
f
Don't know
201
179
23
95
104
121
76
13%
13%
10%
9%
19%
12%
15%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 70
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE24 (QE35). READ OUT DESCRIPTION OF WIRELESS ROUTER. Do you or anyone in your household use a fixed wireless internet connection at home (Wi-Fi)? (SINGLE CODE)
Base : Those in a household with fixed broadband
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1871
897
974
251
347
731
542
200
191
244
398
512
587
392
378
1374
159
157
181
Effective Weighted Sample
1555
742
813
205
282
622
463
168
154
196
331
436
488
330
314
1229
156
130
180
Total
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
Yes
1390
674
716
206
300
584
300
118
122
167
355
443
450
247
249
1173
111
69
37
88%
89%
87%
92%
94%
91%
76%
80%
85%
91%
95%
91%
89%
87%
85%
88%
89%
92%
83%
f
f
f
g
ghi
n
r
No
133
58
75
14
14
39
66
22
16
10
14
37
41
24
30
112
11
4
6
8%
8%
9%
6%
4%
6%
17%
15%
11%
6%
4%
8%
8%
9%
10%
8%
9%
6%
13%
cde
ij
j
oq
Don't know
55
25
29
3
7
16
28
8
6
7
4
9
17
14
14
48
3
2
1
3%
3%
4%
1%
2%
3%
7%
5%
4%
4%
1%
2%
3%
5%
5%
4%
2%
2%
3%
cde
j
j
j
k
k
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 70
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE24 (QE35). READ OUT DESCRIPTION OF WIRELESS ROUTER. Do you or anyone in your household use a fixed wireless internet connection at home (Wi-Fi)? (SINGLE CODE)
Base : Those in a household with fixed broadband
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1871
1553
318
1070
795
1135
555
Effective Weighted Sample
1555
1297
266
913
673
997
481
Total
1577
1353
224
1025
547
1028
505
Yes
1390
1190
199
946
438
909
443
88%
88%
89%
92%
80%
88%
88%
d
No
133
112
21
56
76
87
40
8%
8%
10%
5%
14%
8%
8%
c
Don't know
55
51
4
22
33
32
22
3%
4%
2%
2%
6%
3%
4%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 71
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)
Base : Those using a wireless internet connection at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1624
787
837
228
327
660
409
158
156
215
371
455
514
335
319
1193
141
138
152
Effective Weighted Sample
1353
654
699
185
265
566
351
129
127
174
312
392
426
284
263
1068
138
116
151
Total
1390
674
716
206
300
584
300
118
122
167
355
443
450
247
249
1173
111
69
37
Laptop
1126
536
590
165
257
496
208
80
99
129
312
380
368
185
192
938
98
60
30
81%
80%
82%
80%
86%
85%
70%
68%
81%
77%
88%
86%
82%
75%
77%
80%
88%
88%
81%
f
f
f
g
gi
mn
m
o
o
Desktop PC
594
314
280
99
83
269
143
46
47
71
152
217
178
104
94
516
43
26
10
43%
47%
39%
48%
28%
46%
48%
39%
39%
42%
43%
49%
40%
42%
38%
44%
39%
37%
26%
b
d
d
d
ln
r
r
r
Smartphone
477
246
231
108
122
208
39
36
43
56
148
169
155
76
76
427
24
12
14
34%
36%
32%
53%
41%
36%
13%
31%
35%
34%
42%
38%
35%
31%
31%
36%
22%
18%
37%
def
f
f
g
mn
pq
pq
Tablet computer (e.g. iPad)
301
134
166
44
69
156
32
18
13
28
112
129
84
50
37
263
16
13
9
22%
20%
23%
21%
23%
27%
11%
16%
10%
17%
32%
29%
19%
20%
15%
22%
14%
19%
24%
f
f
f
ghi
lmn
p
p
Games console
250
139
111
64
54
118
15
15
29
34
74
81
77
42
50
215
20
10
6
18%
21%
16%
31%
18%
20%
5%
13%
24%
20%
21%
18%
17%
17%
20%
18%
18%
14%
15%
b
def
f
f
g
Netbook
115
54
62
14
21
66
14
11
8
9
35
42
34
20
19
98
10
5
2
8%
8%
9%
7%
7%
11%
5%
9%
7%
6%
10%
9%
8%
8%
7%
8%
9%
7%
7%
df
E-reader (e.g. Kindle)
104
52
52
13
20
56
15
5
8
9
42
44
40
11
8
91
6
3
4
7%
8%
7%
6%
7%
10%
5%
4%
6%
5%
12%
10%
9%
4%
3%
8%
5%
5%
10%
f
gi
mn
mn
TV set
85
42
43
17
12
46
10
8
4
18
32
29
25
14
17
71
7
4
3
6%
6%
6%
8%
4%
8%
3%
7%
3%
11%
9%
7%
5%
6%
7%
6%
6%
6%
9%
f
df
h
h
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 71
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)
Base : Those using a wireless internet connection at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1624
787
837
228
327
660
409
158
156
215
371
455
514
335
319
1193
141
138
152
Effective Weighted Sample
1353
654
699
185
265
566
351
129
127
174
312
392
426
284
263
1068
138
116
151
Total
1390
674
716
206
300
584
300
118
122
167
355
443
450
247
249
1173
111
69
37
Other portable/ handheld device (e.g.
portable games console/ iPod Touch)
69
39
30
12
14
41
3
4
7
6
26
27
22
13
7
60
4
3
2
5%
6%
4%
6%
5%
7%
1%
3%
6%
4%
7%
6%
5%
5%
3%
5%
3%
4%
6%
f
f
f
n
None of these
13
6
7
1
4
2
6
3
1
1
-
1
4
3
5
12
-
-
1
1%
1%
1%
*%
1%
*%
2%
3%
1%
1%
-%
*%
1%
1%
2%
1%
-%
-%
2%
e
j
k
Don't know
4
3
1
-
-
1
3
2
-
-
-
1
1
2
1
4
-
-
-
*%
*%
*%
-%
-%
*%
1%
1%
-%
-%
-%
*%
*%
1%
*%
*%
-%
-%
-%
j
Mean number of types of devices
2.2
2.3
2.2
2.6
2.2
2.5
1.6
1.9
2.1
2.2
2.6
2.5
2.2
2.1
2.0
2.3
2.0
2.0
2.2
df
f
df
ghi
lmn
q
Standard deviation
1.45
1.50
1.40
1.51
1.31
1.59
.95
1.45
1.30
1.35
1.56
1.52
1.46
1.32
1.34
1.48
1.22
1.29
1.43
Standard error
.04
.05
.05
.10
.07
.06
.05
.12
.10
.09
.08
.07
.06
.07
.08
.04
.10
.11
.12
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 71
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)
Base : Those using a wireless internet connection at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1624
1350
274
982
637
987
485
Effective Weighted Sample
1353
1127
234
840
540
869
421
Total
1390
1190
199
946
438
909
443
Laptop
1126
970
157
787
334
750
347
81%
81%
79%
83%
76%
82%
78%
d
Desktop PC
594
504
90
409
183
399
185
43%
42%
45%
43%
42%
44%
42%
Smartphone
477
415
61
355
118
294
169
34%
35%
31%
38%
27%
32%
38%
d
e
Tablet computer (e.g. iPad)
301
260
41
227
73
212
80
22%
22%
21%
24%
17%
23%
18%
d
f
Games console
250
219
32
174
73
177
68
18%
18%
16%
18%
17%
19%
15%
Netbook
115
98
17
91
25
80
32
8%
8%
9%
10%
6%
9%
7%
d
E-reader (e.g. Kindle)
104
87
17
81
23
81
19
7%
7%
9%
9%
5%
9%
4%
d
f
TV set
85
70
15
65
20
60
22
6%
6%
8%
7%
5%
7%
5%
Other portable/ handheld device (e.g. portable games
console/ iPod Touch)
69
58
11
53
16
50
17
5%
5%
6%
6%
4%
5%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 71
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE25 (QE11D). SHOWCARD How many of these devices does your household connect to the fixed wireless internet connection (Wi-Fi) at least once a week? (MULTI CODE)
Base : Those using a wireless internet connection at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1624
1350
274
982
637
987
485
Effective Weighted Sample
1353
1127
234
840
540
869
421
Total
1390
1190
199
946
438
909
443
None of these
13
10
2
6
7
8
4
1%
1%
1%
1%
2%
1%
1%
Don't know
4
3
1
2
2
4
-
*%
*%
1%
*%
1%
*%
-%
Mean number of types of devices
2.2
2.3
2.2
2.4
2.0
2.3
2.1
d
f
Standard deviation
1.45
1.44
1.49
1.48
1.34
1.49
1.36
Standard error
.04
.04
.09
.05
.05
.05
.06
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 72
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)
Base : Those using a wireless internet connection at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1624
787
837
228
327
660
409
158
156
215
371
455
514
335
319
1193
141
138
152
Effective Weighted Sample
1353
654
699
185
265
566
351
129
127
174
312
392
426
284
263
1068
138
116
151
Total
1390
674
716
206
300
584
300
118
122
167
355
443
450
247
249
1173
111
69
37
Laptop
1132
539
593
165
258
497
212
80
99
131
312
382
370
187
192
944
98
60
30
81%
80%
83%
80%
86%
85%
71%
68%
81%
78%
88%
86%
82%
76%
77%
80%
88%
88%
82%
f
f
f
g
g
gi
mn
m
o
o
Desktop PC
597
315
281
99
83
272
143
46
47
71
154
218
179
104
94
518
43
26
10
43%
47%
39%
48%
28%
47%
48%
39%
39%
42%
43%
49%
40%
42%
38%
44%
39%
37%
27%
b
d
d
d
ln
r
r
Smartphone
480
247
233
108
124
209
39
36
43
56
150
170
157
76
76
429
24
12
14
35%
37%
33%
53%
41%
36%
13%
31%
36%
34%
42%
38%
35%
31%
31%
37%
22%
18%
38%
def
f
f
g
mn
pq
pq
Tablet computer (e.g. iPad)
305
135
169
45
70
158
32
20
13
28
113
131
85
51
37
267
16
13
9
22%
20%
24%
22%
23%
27%
11%
17%
10%
17%
32%
30%
19%
20%
15%
23%
14%
19%
24%
f
f
f
ghi
lmn
p
p
Games console
261
145
116
64
56
124
17
16
29
36
77
86
79
45
51
220
25
10
6
19%
21%
16%
31%
19%
21%
6%
14%
24%
22%
22%
19%
18%
18%
20%
19%
22%
14%
16%
b
def
f
f
g
g
Netbook
116
54
62
14
21
67
14
11
9
9
35
42
35
20
19
98
10
5
3
8%
8%
9%
7%
7%
11%
5%
9%
7%
6%
10%
9%
8%
8%
8%
8%
9%
7%
8%
df
E-reader (e.g. Kindle)
109
54
55
14
20
60
15
5
8
9
45
47
42
11
8
95
6
4
4
8%
8%
8%
7%
7%
10%
5%
4%
6%
5%
13%
11%
9%
4%
3%
8%
5%
6%
12%
f
gi
mn
mn
p
TV set
91
43
48
18
14
49
10
9
4
20
33
30
27
15
19
74
9
4
4
7%
6%
7%
9%
5%
8%
3%
7%
3%
12%
9%
7%
6%
6%
8%
6%
8%
6%
10%
f
f
h
h
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 72
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)
Base : Those using a wireless internet connection at home
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1624
787
837
228
327
660
409
158
156
215
371
455
514
335
319
1193
141
138
152
Effective Weighted Sample
1353
654
699
185
265
566
351
129
127
174
312
392
426
284
263
1068
138
116
151
Total
1390
674
716
206
300
584
300
118
122
167
355
443
450
247
249
1173
111
69
37
Other portable/ handheld device (e.g.
portable games console/ iPod Touch)
71
40
31
12
14
42
4
4
7
7
26
28
23
13
8
60
5
3
3
5%
6%
4%
6%
5%
7%
1%
3%
6%
4%
7%
6%
5%
5%
3%
5%
4%
5%
7%
f
f
f
None of these
13
6
7
1
4
2
6
3
1
1
-
1
4
3
5
12
-
-
1
1%
1%
1%
*%
1%
*%
2%
3%
1%
1%
-%
*%
1%
1%
2%
1%
-%
-%
2%
e
j
k
Don't know
4
3
1
-
-
1
3
2
-
-
-
1
1
2
1
4
-
-
-
*%
*%
*%
-%
-%
*%
1%
1%
-%
-%
-%
*%
*%
1%
*%
*%
-%
-%
-%
j
Mean number of types of devices
2.3
2.3
2.2
2.6
2.2
2.5
1.6
1.9
2.1
2.2
2.7
2.6
2.2
2.1
2.0
2.3
2.1
2.0
2.2
df
f
df
ghi
lmn
q
Standard deviation
1.47
1.50
1.43
1.54
1.32
1.61
.96
1.47
1.34
1.38
1.58
1.54
1.48
1.32
1.35
1.49
1.20
1.29
1.58
Standard error
.04
.05
.05
.10
.07
.06
.05
.12
.11
.09
.08
.07
.07
.07
.08
.04
.10
.11
.13
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 72
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)
Base : Those using a wireless internet connection at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1624
1350
274
982
637
987
485
Effective Weighted Sample
1353
1127
234
840
540
869
421
Total
1390
1190
199
946
438
909
443
Laptop
1132
976
157
792
335
753
349
81%
82%
79%
84%
76%
83%
79%
d
Desktop PC
597
506
90
412
183
401
186
43%
43%
45%
44%
42%
44%
42%
Smartphone
480
417
63
358
118
297
169
35%
35%
31%
38%
27%
33%
38%
d
Tablet computer (e.g. iPad)
305
263
42
229
74
214
81
22%
22%
21%
24%
17%
24%
18%
d
f
Games console
261
227
34
182
75
184
70
19%
19%
17%
19%
17%
20%
16%
Netbook
116
98
17
91
25
80
32
8%
8%
9%
10%
6%
9%
7%
d
E-reader (e.g. Kindle)
109
89
19
86
23
83
22
8%
8%
10%
9%
5%
9%
5%
d
f
TV set
91
74
17
68
21
63
24
7%
6%
8%
7%
5%
7%
5%
Other portable/ handheld device (e.g. portable games
console/ iPod Touch)
71
60
11
53
18
52
17
5%
5%
6%
6%
4%
6%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 72
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QE26 (QE11E). SHOWCARD How many of these devices has your household connected to the fixed wireless internet connection (Wi-Fi) in the last 12 months? (MULTI CODE)
Base : Those using a wireless internet connection at home
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1624
1350
274
982
637
987
485
Effective Weighted Sample
1353
1127
234
840
540
869
421
Total
1390
1190
199
946
438
909
443
None of these
13
10
2
6
7
8
4
1%
1%
1%
1%
2%
1%
1%
Don't know
4
3
1
2
2
4
-
*%
*%
1%
*%
1%
*%
-%
Mean number of types of devices
2.3
2.3
2.3
2.4
2.0
2.3
2.1
d
f
Standard deviation
1.47
1.45
1.54
1.50
1.35
1.51
1.36
Standard error
.04
.04
.09
.05
.05
.05
.06
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 73
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Only terrestrial TV (Channels 1-4/1-5)
49
21
28
5
5
6
33
17
7
2
-
10
12
5
21
46
1
1
1
2%
2%
2%
2%
1%
1%
4%
5%
3%
1%
-%
2%
2%
1%
4%
2%
1%
1%
2%
cde
ij
j
m
Terrestrial TV
75
41
34
9
11
27
28
9
12
7
17
20
15
17
22
51
19
1
5
3%
4%
3%
3%
3%
4%
4%
2%
6%
3%
4%
4%
2%
4%
4%
3%
10%
1%
7%
g
oq
oq
Cable TV (through Virgin Media -
previously NTL and Telewest)
399
199
199
60
79
151
108
48
44
42
91
98
133
72
95
374
16
4
5
18%
19%
17%
19%
19%
19%
15%
13%
20%
18%
22%
18%
20%
18%
16%
20%
8%
3%
8%
f
g
g
n
pqr
q
q
Satellite TV (Sky)
909
452
457
127
194
362
227
84
75
97
207
271
274
171
191
712
95
64
38
41%
42%
39%
41%
46%
47%
31%
23%
34%
42%
51%
48%
41%
42%
32%
38%
49%
58%
62%
f
f
f
g
g
ghi
lmn
n
n
o
o
op
Satellite (Freesat)
56
27
28
*
10
25
21
9
9
3
14
17
11
13
14
50
1
4
1
2%
3%
2%
*%
2%
3%
3%
2%
4%
2%
3%
3%
2%
3%
2%
3%
*%
3%
2%
c
c
c
p
p
Satellite TV (Other)
13
8
5
1
7
3
3
1
1
3
4
4
*
6
3
12
-
-
1
1%
1%
*%
*%
2%
*%
*%
*%
*%
1%
1%
1%
*%
1%
*%
1%
-%
-%
1%
ef
l
l
Freeview (through a set-top box or
digital television set) with ONLY free
channels
877
398
479
122
118
285
353
200
82
105
127
187
248
161
280
686
94
47
49
39%
37%
41%
39%
28%
37%
48%
55%
37%
46%
31%
33%
37%
39%
46%
37%
48%
43%
80%
d
d
cde
hij
hj
klm
o
opq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 73
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Freeview (through a set-top box or
digital television set) with free
channels PLUS top-up channels such
as ESPN, TV favourites, Picturebox
films)
111
46
65
12
23
29
47
21
13
6
15
23
31
18
38
93
7
10
2
5%
4%
6%
4%
5%
4%
6%
6%
6%
3%
4%
4%
5%
4%
6%
5%
4%
9%
3%
e
opr
Digital TV via a broadband DSL line
(e.g. BT Vision, Tiscali)
27
14
12
1
3
15
7
-
2
5
6
8
9
4
5
20
4
2
1
1%
1%
1%
*%
1%
2%
1%
-%
1%
2%
1%
1%
1%
1%
1%
1%
2%
1%
2%
g
g
g
No TV in household
63
34
29
19
20
16
7
17
10
5
5
16
29
9
9
61
1
1
*
3%
3%
2%
6%
5%
2%
1%
5%
4%
2%
1%
3%
4%
2%
2%
3%
*%
1%
*%
ef
ef
j
j
mn
pqr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 73
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Only terrestrial TV (Channels 1-4/1-5)
49
43
6
15
34
21
28
2%
2%
2%
1%
3%
2%
3%
c
e
Terrestrial TV
75
66
9
44
30
40
30
3%
3%
3%
4%
3%
3%
3%
Cable TV (through Virgin Media - previously NTL and
Telewest)
399
391
7
255
140
241
153
18%
20%
2%
20%
14%
18%
18%
b
d
Satellite TV (Sky)
909
752
156
586
321
579
291
41%
39%
53%
47%
33%
43%
34%
a
d
f
Satellite (Freesat)
56
41
15
30
25
34
21
2%
2%
5%
2%
3%
3%
2%
a
Satellite TV (Other)
13
12
1
8
5
9
3
1%
1%
*%
1%
1%
1%
*%
Freeview (through a set-top box or digital television set)
with ONLY free channels
877
742
135
427
446
492
336
39%
38%
45%
34%
46%
37%
40%
a
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 73
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1A. SHOWCARD Which, if any, of these types of television does your household receive at the moment? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Freeview (through a set-top box or digital television set)
with free channels PLUS top-up channels such as
ESPN, TV favourites, Picturebox films)
111
96
15
50
60
75
35
5%
5%
5%
4%
6%
6%
4%
c
Digital TV via a broadband DSL line (e.g. BT Vision,
Tiscali)
27
20
6
18
9
19
6
1%
1%
2%
1%
1%
1%
1%
No TV in household
63
56
7
30
32
20
42
3%
3%
2%
2%
3%
2%
5%
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 74
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Only terrestrial TV (Channels 1-4/1-5)
49
21
28
5
5
6
33
17
7
2
-
10
12
5
21
46
1
1
1
2%
2%
2%
2%
1%
1%
4%
5%
3%
1%
-%
2%
2%
1%
4%
2%
1%
1%
2%
cde
ij
j
m
Terrestrial TV
5
4
2
-
1
1
4
2
2
-
-
2
1
1
2
4
1
*
-
*%
*%
*%
-%
*%
*%
*%
*%
1%
-%
-%
*%
*%
*%
*%
*%
*%
*%
-%
Cable TV (through Virgin Media -
previously NTL and Telewest)
390
192
198
57
79
148
106
46
44
41
89
97
127
70
95
366
16
3
5
17%
18%
17%
19%
19%
19%
14%
13%
20%
18%
22%
17%
19%
17%
16%
20%
8%
3%
8%
f
g
g
pqr
q
q
Satellite TV (Sky)
901
448
453
127
191
359
224
83
73
97
207
269
273
170
188
708
93
63
38
40%
42%
39%
41%
45%
46%
31%
23%
33%
42%
51%
48%
41%
41%
31%
38%
48%
57%
61%
f
f
f
g
gh
ghi
lmn
n
n
o
o
op
Satellite (Freesat)
44
22
22
*
9
20
14
7
6
3
11
12
10
12
10
39
1
3
1
2%
2%
2%
*%
2%
3%
2%
2%
3%
1%
3%
2%
1%
3%
2%
2%
*%
3%
1%
c
c
c
p
Satellite TV (Other)
12
8
5
1
6
3
3
1
1
3
4
4
-
6
3
12
-
-
*
1%
1%
*%
*%
2%
*%
*%
*%
*%
1%
1%
1%
-%
1%
*%
1%
-%
-%
1%
ef
g
l
l
Freeview (through a set-top box or
digital television set) with ONLY free
channels
665
297
368
94
91
184
297
175
67
69
76
129
176
124
235
547
72
32
15
30%
28%
32%
30%
22%
24%
40%
48%
30%
30%
19%
23%
27%
30%
39%
29%
37%
29%
24%
a
de
cde
hij
j
j
k
klm
or
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 74
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Freeview (through a set-top box or
digital television set) with free
channels PLUS top-up channels such
as ESPN, TV favourites, Picturebox
films)
86
37
50
5
18
24
40
17
11
5
10
14
26
12
34
72
7
6
1
4%
3%
4%
2%
4%
3%
5%
5%
5%
2%
2%
3%
4%
3%
6%
4%
4%
6%
2%
ce
km
r
Digital TV via a broadband DSL line
(e.g. BT Vision, Tiscali)
24
12
12
1
2
14
7
-
2
4
6
8
9
3
4
18
3
2
1
1%
1%
1%
*%
1%
2%
1%
-%
1%
2%
1%
1%
1%
1%
1%
1%
2%
1%
1%
g
g
g
No TV in household
63
34
29
19
20
16
7
17
10
5
5
16
29
9
9
61
1
1
*
3%
3%
2%
6%
5%
2%
1%
5%
4%
2%
1%
3%
4%
2%
2%
3%
*%
1%
*%
ef
ef
j
j
mn
pqr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 74
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Only terrestrial TV (Channels 1-4/1-5)
49
43
6
15
34
21
28
2%
2%
2%
1%
3%
2%
3%
c
e
Terrestrial TV
5
2
4
1
4
3
2
*%
*%
1%
*%
*%
*%
*%
a
Cable TV (through Virgin Media - previously NTL and
Telewest)
390
383
7
250
137
235
150
17%
20%
2%
20%
14%
18%
18%
b
d
Satellite TV (Sky)
901
748
153
583
317
574
289
40%
39%
51%
47%
32%
43%
34%
a
d
f
Satellite (Freesat)
44
31
13
25
18
27
16
2%
2%
4%
2%
2%
2%
2%
a
Satellite TV (Other)
12
12
1
7
5
9
3
1%
1%
*%
1%
1%
1%
*%
Freeview (through a set-top box or digital television set)
with ONLY free channels
665
572
93
289
372
374
277
30%
29%
31%
23%
38%
28%
33%
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 74
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH1B. SHOWCARD And which of these do you consider is your MAIN type of television? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Freeview (through a set-top box or digital television set)
with free channels PLUS top-up channels such as
ESPN, TV favourites, Picturebox films)
86
78
8
35
50
52
34
4%
4%
3%
3%
5%
4%
4%
c
Digital TV via a broadband DSL line (e.g. BT Vision,
Tiscali)
24
18
6
17
7
18
5
1%
1%
2%
1%
1%
1%
1%
No TV in household
63
56
7
30
32
20
42
3%
3%
2%
2%
3%
2%
5%
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 75
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH2 (QH53). Is the MAIN TV in your household an HDTV set or HD ready? (SINGLE CODE)
Base : Those with a TV in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2664
1270
1394
326
438
880
1020
504
277
290
425
579
738
554
788
1914
251
250
249
Effective Weighted Sample
2200
1046
1154
265
352
745
871
418
222
232
354
490
609
459
659
1703
246
204
247
Total
2177
1040
1137
290
401
759
727
347
212
224
403
546
633
402
593
1812
194
110
62
Yes, the main TV in the household is
an HDTV set or HD ready
1600
797
803
225
299
608
467
192
146
182
339
462
465
298
373
1314
148
87
51
73%
77%
71%
77%
75%
80%
64%
55%
69%
81%
84%
85%
73%
74%
63%
73%
76%
79%
83%
b
f
f
df
g
gh
gh
lmn
n
n
o
o
No
490
218
272
57
90
131
211
124
61
33
58
79
136
87
187
429
35
19
8
22%
21%
24%
20%
23%
17%
29%
36%
29%
15%
14%
14%
22%
22%
32%
24%
18%
17%
13%
e
cde
ij
ij
k
k
klm
pqr
Don't know
88
26
62
9
11
20
49
31
6
8
6
5
32
17
33
69
12
4
3
4%
3%
5%
3%
3%
3%
7%
9%
3%
4%
1%
1%
5%
4%
6%
4%
6%
4%
4%
a
cde
hij
k
k
k
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 75
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH2 (QH53). Is the MAIN TV in your household an HDTV set or HD ready? (SINGLE CODE)
Base : Those with a TV in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2664
2226
438
1271
1381
1506
909
Effective Weighted Sample
2200
1854
359
1081
1168
1308
784
Total
2177
1887
291
1223
944
1313
803
Yes, the main TV in the household is an HDTV set or HD
ready
1600
1383
217
961
634
981
567
73%
73%
74%
79%
67%
75%
71%
d
f
No
490
430
60
234
251
277
205
22%
23%
20%
19%
27%
21%
26%
c
e
Don't know
88
73
15
28
59
54
31
4%
4%
5%
2%
6%
4%
4%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 76
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH3 (QH54) Although you have an HDTV ready set, to actually watch TV channels and programmes that are broadcast in high definition, you need an HD set top box or a TV with built-in HDTV receiver. For the main TV set, does your household
have an HDTV service - from either Sky, Virgin Media, Freesat or Freeview? (SINGLE CODE)
Base : Those whose main TV set is an HDTV or HD-ready
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1953
973
980
254
339
702
658
282
202
240
367
492
553
410
494
1364
189
192
208
Effective Weighted Sample
1602
799
803
203
270
593
555
231
160
191
306
417
452
338
405
1217
185
156
206
Total
1600
797
803
225
299
608
467
192
146
182
339
462
465
298
373
1314
148
87
51
Yes
1106
553
553
162
207
433
304
111
105
129
254
339
330
200
235
910
98
57
41
69%
69%
69%
72%
69%
71%
65%
58%
72%
71%
75%
73%
71%
67%
63%
69%
66%
66%
80%
f
g
g
g
n
n
opq
No
450
224
225
61
83
161
144
77
38
50
77
112
125
87
125
366
47
28
9
28%
28%
28%
27%
28%
26%
31%
40%
26%
27%
23%
24%
27%
29%
34%
28%
32%
32%
17%
hij
kl
r
r
r
Don't know
44
19
25
2
9
14
19
4
3
3
7
12
9
11
12
38
4
2
1
3%
2%
3%
1%
3%
2%
4%
2%
2%
2%
2%
3%
2%
4%
3%
3%
3%
2%
3%
c
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 76
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH3 (QH54) Although you have an HDTV ready set, to actually watch TV channels and programmes that are broadcast in high definition, you need an HD set top box or a TV with built-in HDTV receiver. For the main TV set, does your household
have an HDTV service - from either Sky, Virgin Media, Freesat or Freeview? (SINGLE CODE)
Base : Those whose main TV set is an HDTV or HD-ready
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1953
1634
319
1009
939
1106
639
Effective Weighted Sample
1602
1349
261
854
786
963
550
Total
1600
1383
217
961
634
981
567
Yes
1106
953
153
688
415
704
360
69%
69%
71%
72%
65%
72%
64%
d
f
No
450
392
58
247
201
255
186
28%
28%
27%
26%
32%
26%
33%
c
e
Don't know
44
39
6
26
18
22
21
3%
3%
3%
3%
3%
2%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 77
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH4 (QH57). Is the MAIN TV in your household 3D ready? IF NECESSARY - By this I mean that the TV can display pictures in 3D from specific channels (such as Sky 3D) or when watching 3D DVDs or Blue Ray disks or when playing 3D video
games. (SINGLE CODE)
Base : Those with a TV in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2664
1270
1394
326
438
880
1020
504
277
290
425
579
738
554
788
1914
251
250
249
Effective Weighted Sample
2200
1046
1154
265
352
745
871
418
222
232
354
490
609
459
659
1703
246
204
247
Total
2177
1040
1137
290
401
759
727
347
212
224
403
546
633
402
593
1812
194
110
62
Yes, the main TV in the household is
3D ready
161
87
74
29
40
57
35
12
16
18
45
55
52
26
28
136
16
4
5
7%
8%
6%
10%
10%
8%
5%
3%
8%
8%
11%
10%
8%
6%
5%
7%
8%
3%
9%
f
f
f
g
g
g
mn
n
q
q
q
No
1949
926
1023
253
350
687
658
326
188
200
349
480
562
355
548
1622
170
105
52
89%
89%
90%
87%
87%
91%
90%
94%
89%
89%
87%
88%
89%
88%
92%
89%
88%
96%
84%
hij
klm
r
opr
Don't know
68
27
41
8
10
15
35
9
8
6
9
11
19
21
17
55
8
1
4
3%
3%
4%
3%
3%
2%
5%
3%
4%
2%
2%
2%
3%
5%
3%
3%
4%
1%
7%
e
kn
oq
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 77
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH4 (QH57). Is the MAIN TV in your household 3D ready? IF NECESSARY - By this I mean that the TV can display pictures in 3D from specific channels (such as Sky 3D) or when watching 3D DVDs or Blue Ray disks or when playing 3D video
games. (SINGLE CODE)
Base : Those with a TV in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2664
2226
438
1271
1381
1506
909
Effective Weighted Sample
2200
1854
359
1081
1168
1308
784
Total
2177
1887
291
1223
944
1313
803
Yes, the main TV in the household is 3D ready
161
132
29
110
50
104
51
7%
7%
10%
9%
5%
8%
6%
d
No
1949
xx-xxxx-xxxx
250
1078
861
1169
728
89%
90%
86%
88%
91%
89%
91%
b
c
Don't know
68
56
12
34
34
39
24
3%
3%
4%
3%
4%
3%
3%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 78
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH5 (QH58). Do you or anyone in your household watch 3D content on your TV - whether from 3D TV channels, 3D DVDs or Blu Ray disks or 3D video games? (SINGLE CODE)
Base : Those whose main TV set is 3D ready
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
179
99
80
30
42
62
45
18
20
21
44
58
53
33
35
127
20
10
22
Effective Weighted Sample
143
80
63
24
33
51
37
14
16
18
36
48
41
27
29
112
20
8
22
Total
161
87
74
29
40
57
35
12
16
18
45
55
52
26
28
136
16
4
5
Yes
80
**
**
**
**
**
**
**
**
**
**
**
**
**
**
69
**
**
**
50%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
51%
**
**
**
No
79
**
**
**
**
**
**
**
**
**
**
**
**
**
**
65
**
**
**
49%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
48%
**
**
**
Don't know
1
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1
**
**
**
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 78
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH5 (QH58). Do you or anyone in your household watch 3D content on your TV - whether from 3D TV channels, 3D DVDs or Blu Ray disks or 3D video games? (SINGLE CODE)
Base : Those whose main TV set is 3D ready
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
e
~f
Unweighted total
179
141
38
100
78
108
49
Effective Weighted Sample
143
114
30
87
62
93
41
Total
161
132
29
110
50
104
51
Yes
80
67
**
57
**
49
**
50%
51%
**
52%
**
47%
**
No
79
63
**
52
**
56
**
49%
48%
**
47%
**
53%
**
Don't know
1
1
**
1
**
-
**
1%
1%
**
1%
**
-%
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 79
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH6 (QH59). SHOWCARD How often do you or anyone in your household watch 3D content on your TV? (SINGLE CODE)
Base : Those whose main TV set is 3D ready
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
179
99
80
30
42
62
45
18
20
21
44
58
53
33
35
127
20
10
22
Effective Weighted Sample
143
80
63
24
33
51
37
14
16
18
36
48
41
27
29
112
20
8
22
Total
161
87
74
29
40
57
35
12
16
18
45
55
52
26
28
136
16
4
5
Every day
8
**
**
**
**
**
**
**
**
**
**
**
**
**
**
6
**
**
**
5%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
4%
**
**
**
Several times a week
9
**
**
**
**
**
**
**
**
**
**
**
**
**
**
6
**
**
**
6%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
5%
**
**
**
At least once a week
18
**
**
**
**
**
**
**
**
**
**
**
**
**
**
18
**
**
**
11%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
13%
**
**
**
At least once a month
19
**
**
**
**
**
**
**
**
**
**
**
**
**
**
16
**
**
**
12%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
12%
**
**
**
A few times a year
18
**
**
**
**
**
**
**
**
**
**
**
**
**
**
17
**
**
**
11%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
13%
**
**
**
Less than once a year
2
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2
**
**
**
1%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
1%
**
**
**
Never
83
**
**
**
**
**
**
**
**
**
**
**
**
**
**
68
**
**
**
51%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
50%
**
**
**
Don't know
3
**
**
**
**
**
**
**
**
**
**
**
**
**
**
3
**
**
**
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 79
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH6 (QH59). SHOWCARD How often do you or anyone in your household watch 3D content on your TV? (SINGLE CODE)
Base : Those whose main TV set is 3D ready
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
~d
e
~f
Unweighted total
179
141
38
100
78
108
49
Effective Weighted Sample
143
114
30
87
62
93
41
Total
161
132
29
110
50
104
51
Every day
8
6
**
5
**
5
**
5%
5%
**
5%
**
5%
**
Several times a week
9
8
**
6
**
6
**
6%
6%
**
6%
**
6%
**
At least once a week
18
17
**
12
**
8
**
11%
13%
**
11%
**
8%
**
At least once a month
19
15
**
16
**
14
**
12%
11%
**
15%
**
13%
**
A few times a year
18
16
**
13
**
11
**
11%
12%
**
12%
**
11%
**
Less than once a year
2
1
**
2
**
2
**
1%
1%
**
2%
**
2%
**
Never
83
67
**
54
**
57
**
51%
50%
**
49%
**
55%
**
Don't know
3
3
**
2
**
1
**
2%
2%
**
1%
**
1%
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 80
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)
Base : Those with Satellite TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1216
609
607
155
248
462
351
156
120
151
250
306
345
273
290
789
123
146
158
Effective Weighted Sample
982
491
491
120
195
384
292
122
94
121
205
256
278
222
237
706
121
118
157
Total
967
482
485
128
210
385
244
93
83
103
222
287
285
189
206
765
95
67
39
Sky satellite dish to receive
subscription channels - you pay a
monthly subscription fee
821
410
411
110
180
336
195
71
63
89
196
241
257
162
160
636
93
56
36
85%
85%
85%
86%
86%
87%
80%
77%
75%
86%
88%
84%
90%
86%
78%
83%
97%
84%
90%
f
gh
gh
kn
n
oqr
o
Sky satellite dish for free to air
services only - you pay no monthly
subscription fee
63
35
29
11
7
23
23
10
9
6
8
22
12
8
21
57
-
5
2
7%
7%
6%
9%
3%
6%
9%
11%
11%
6%
4%
8%
4%
4%
10%
7%
-%
7%
5%
d
d
j
j
lm
p
p
p
Freesat standard package with a dish
and standard set top box - you do not
pay a subscription fee
37
17
20
*
8
18
11
6
5
3
9
10
8
9
10
33
1
3
1
4%
4%
4%
*%
4%
5%
5%
7%
6%
3%
4%
4%
3%
5%
5%
4%
1%
5%
1%
c
c
c
Freesat HD package with a dish and
high definition (HD) set top box - you
do not pay a subscription fee
19
10
9
*
2
9
9
1
3
2
4
7
5
5
3
19
-
*
*
2%
2%
2%
*%
1%
2%
4%
1%
3%
2%
2%
2%
2%
2%
1%
2%
-%
1%
1%
Other satellite dish, showing mainly
non-English programmes where you
pay a monthly subscription fee
7
4
3
1
3
2
1
1
*
2
1
3
*
3
1
7
-
-
1
1%
1%
1%
1%
1%
1%
1%
1%
*%
2%
1%
1%
*%
1%
1%
1%
-%
-%
1%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 80
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)
Base : Those with Satellite TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1216
609
607
155
248
462
351
156
120
151
250
306
345
273
290
789
123
146
158
Effective Weighted Sample
982
491
491
120
195
384
292
122
94
121
205
256
278
222
237
706
121
118
157
Total
967
482
485
128
210
385
244
93
83
103
222
287
285
189
206
765
95
67
39
Other satellite dish, showing mainly
non-English programmes where you
do not pay a monthly subscription fee
1
-
1
-
1
-
-
-
-
-
1
-
-
1
-
1
-
-
-
*%
-%
*%
-%
*%
-%
-%
-%
-%
-%
*%
-%
-%
1%
-%
*%
-%
-%
-%
Broadband satellite - satellite provided
for the use of broadband internet
access but used to access free to air
satellite programmes
4
3
1
-
2
2
1
-
-
2
*
3
-
1
1
4
-
*
*
*%
1%
*%
-%
1%
*%
*%
-%
-%
2%
*%
1%
-%
*%
*%
*%
-%
*%
1%
j
Don't know
34
12
22
6
10
5
13
4
4
2
6
11
7
4
13
28
2
3
1
4%
3%
4%
4%
5%
1%
5%
4%
5%
2%
3%
4%
2%
2%
6%
4%
2%
4%
2%
e
e
e
lm
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 80
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)
Base : Those with Satellite TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1216
961
255
678
535
687
371
Effective Weighted Sample
982
785
202
567
436
596
318
Total
967
797
170
620
345
615
312
Sky satellite dish to receive subscription channels - you
pay a monthly subscription fee
821
690
130
542
277
521
264
85%
87%
77%
88%
80%
85%
85%
b
d
Sky satellite dish for free to air services only - you pay no
monthly subscription fee
63
43
20
34
29
43
18
7%
5%
12%
5%
8%
7%
6%
a
Freesat standard package with a dish and standard set
top box - you do not pay a subscription fee
37
28
9
19
17
21
16
4%
4%
5%
3%
5%
3%
5%
Freesat HD package with a dish and high definition (HD)
set top box - you do not pay a subscription fee
19
14
5
10
9
14
5
2%
2%
3%
2%
3%
2%
2%
Other satellite dish, showing mainly non-English
programmes where you pay a monthly subscription fee
7
5
2
5
2
5
2
1%
1%
1%
1%
1%
1%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 80
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH7 (QH3). SHOWCARD Which of the following best describes your satellite TV service/s? (MULTI CODE)
Base : Those with Satellite TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1216
961
255
678
535
687
371
Effective Weighted Sample
982
785
202
567
436
596
318
Total
967
797
170
620
345
615
312
Other satellite dish, showing mainly non-English
programmes where you do not pay a monthly
subscription fee
1
1
-
1
-
1
-
*%
*%
-%
*%
-%
*%
-%
Broadband satellite - satellite provided for the use of
broadband internet access but used to access free to air
satellite programmes
4
4
1
2
2
4
*
*%
*%
*%
*%
1%
1%
*%
Don't know
34
27
7
16
18
21
12
4%
3%
4%
3%
5%
3%
4%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 81
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)
Base : Those with paid for Sky Satellite TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
~h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1034
515
519
133
215
400
286
121
93
134
223
257
312
238
225
650
119
122
143
Effective Weighted Sample
831
412
419
102
170
331
235
96
70
107
183
216
250
193
181
582
117
98
142
Total
821
410
411
110
180
336
195
71
63
89
196
241
257
162
160
636
93
56
36
Sky Sports 1 only
23
10
14
-
2
12
9
2
**
1
6
9
4
5
5
20
1
2
1
3%
2%
3%
-%
1%
4%
5%
3%
**
2%
3%
4%
2%
3%
3%
3%
1%
4%
2%
c
cd
Sky Sports 2 only
4
4
-
-
-
4
-
1
**
-
3
2
-
3
-
4
-
-
-
1%
1%
-%
-%
-%
1%
-%
2%
**
-%
2%
1%
-%
2%
-%
1%
-%
-%
-%
b
l
Sky Sports Pack (Sky Sports 1, 2, 3
and 4)
305
164
140
34
70
126
74
16
**
34
82
102
108
48
47
237
41
12
14
37%
40%
34%
31%
39%
38%
38%
23%
**
38%
42%
42%
42%
30%
30%
37%
45%
21%
39%
g
g
mn
mn
q
q
q
Sky Movies 1 only (Comedy, Family,
Classics, Modern Greats, Drama &
Romance)
37
18
19
3
5
19
11
3
**
1
11
15
13
7
2
29
4
2
2
5%
4%
5%
3%
3%
6%
6%
4%
**
1%
5%
6%
5%
4%
1%
5%
4%
3%
6%
n
n
Sky Movies 2 only (Comedy, Indie,
Sci-Fi & Horror, Crime & Thriller,
Action & Adventure)
7
2
5
2
1
2
2
-
**
-
2
1
1
2
3
6
-
-
*
1%
*%
1%
2%
1%
1%
1%
-%
**
-%
1%
*%
1%
1%
2%
1%
-%
-%
1%
Sky Movies Pack (All Sky Movies
channels in Sky Movies 1 and 2, plus
Premiere and Disney Cinemagic)
233
122
111
35
61
107
31
12
**
29
64
82
70
45
36
179
30
14
10
28%
30%
27%
31%
34%
32%
16%
17%
**
32%
32%
34%
27%
28%
23%
28%
33%
25%
27%
f
f
f
g
g
n
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 81
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)
Base : Those with paid for Sky Satellite TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
~h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1034
515
519
133
215
400
286
121
93
134
223
257
312
238
225
650
119
122
143
Effective Weighted Sample
831
412
419
102
170
331
235
96
70
107
183
216
250
193
181
582
117
98
142
Total
821
410
411
110
180
336
195
71
63
89
196
241
257
162
160
636
93
56
36
Sky+ HD (High Definition channels
through Sky+ HD box)
290
149
141
40
66
122
62
13
**
33
85
95
93
57
43
231
34
15
10
35%
36%
34%
37%
37%
36%
32%
19%
**
37%
43%
39%
36%
35%
27%
36%
37%
26%
29%
g
g
n
n
Basic package only
246
113
133
36
57
84
69
37
**
33
43
49
79
53
65
181
33
19
13
30%
28%
32%
33%
32%
25%
35%
52%
**
37%
22%
20%
31%
33%
41%
28%
36%
35%
35%
e
ij
j
k
k
kl
None of these
20
9
11
3
3
11
2
1
**
-
7
4
9
3
4
15
-
4
-
2%
2%
3%
3%
2%
3%
1%
2%
**
-%
4%
2%
3%
2%
2%
2%
-%
8%
-%
i
opr
Don't know
21
13
8
5
4
9
3
1
**
-
3
8
5
5
4
19
-
1
1
3%
3%
2%
5%
2%
3%
2%
2%
**
-%
2%
3%
2%
3%
2%
3%
-%
2%
4%
p
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 81
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)
Base : Those with paid for Sky Satellite TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1034
832
202
598
435
578
313
Effective Weighted Sample
831
679
157
499
349
501
268
Total
821
690
130
542
277
521
264
Sky Sports 1 only
23
20
3
14
9
17
6
3%
3%
3%
3%
3%
3%
2%
Sky Sports 2 only
4
4
-
4
-
3
1
1%
1%
-%
1%
-%
1%
*%
Sky Sports Pack (Sky Sports 1, 2, 3 and 4)
305
257
47
212
92
207
84
37%
37%
36%
39%
33%
40%
32%
f
Sky Movies 1 only (Comedy, Family, Classics, Modern
Greats, Drama & Romance)
37
31
6
27
11
28
7
5%
5%
5%
5%
4%
5%
3%
Sky Movies 2 only (Comedy, Indie, Sci-Fi & Horror,
Crime & Thriller, Action & Adventure)
7
7
-
5
2
2
4
1%
1%
-%
1%
1%
*%
1%
Sky Movies Pack (All Sky Movies channels in Sky
Movies 1 and 2, plus Premiere and Disney Cinemagic)
233
190
44
175
58
152
72
28%
27%
34%
32%
21%
29%
27%
d
Sky+ HD (High Definition channels through Sky+ HD
box)
290
250
40
204
84
191
89
35%
36%
30%
38%
30%
37%
34%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 81
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH8 (QH4). SHOWCARD Which, if any, of these channels do you subscribe to through your Sky satellite service? (MULTI CODE)
Base : Those with paid for Sky Satellite TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1034
832
202
598
435
578
313
Effective Weighted Sample
831
679
157
499
349
501
268
Total
821
690
130
542
277
521
264
Basic package only
246
202
44
139
107
137
97
30%
29%
34%
26%
39%
26%
37%
c
e
None of these
20
16
4
16
4
16
4
2%
2%
3%
3%
1%
3%
2%
Don't know
21
17
4
14
7
10
10
3%
3%
3%
3%
3%
2%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 82
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH9 (QH5). SHOWCARD Which, if any, of these channels do you subscribe to through your Cable TV service? (MULTI CODE)
Base : Those with Cable TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
~d
e
f
~g
~h
~i
~j
~k
l
~m
n
o
~p
~q
~r
Unweighted total
425
210
215
58
68
158
141
58
53
44
81
89
136
85
115
376
21
7
21
Effective Weighted Sample
365
181
184
52
59
137
124
50
42
36
71
80
117
74
97
333
21
6
21
Total
399
199
199
60
79
151
108
48
44
42
91
98
133
72
95
374
16
4
5
Sky Sports channels
96
52
43
**
**
38
17
**
**
**
**
**
36
**
16
90
**
**
**
24%
26%
22%
**
**
25%
16%
**
**
**
**
**
27%
**
17%
24%
**
**
**
Sky Movies channels
88
50
38
**
**
36
15
**
**
**
**
**
33
**
13
84
**
**
**
22%
25%
19%
**
**
24%
14%
**
**
**
**
**
25%
**
13%
23%
**
**
**
f
n
High Definition channel through V+ HD
box
128
66
63
**
**
52
24
**
**
**
**
**
44
**
25
115
**
**
**
32%
33%
31%
**
**
34%
22%
**
**
**
**
**
33%
**
27%
31%
**
**
**
f
Basic package only
171
75
96
**
**
60
62
**
**
**
**
**
53
**
49
160
**
**
**
43%
38%
48%
**
**
39%
58%
**
**
**
**
**
40%
**
51%
43%
**
**
**
a
e
None of these
21
12
10
**
**
11
4
**
**
**
**
**
6
**
4
20
**
**
**
5%
6%
5%
**
**
8%
3%
**
**
**
**
**
4%
**
4%
5%
**
**
**
Don't know
11
6
5
**
**
4
5
**
**
**
**
**
4
**
3
11
**
**
**
3%
3%
3%
**
**
2%
5%
**
**
**
**
**
3%
**
3%
3%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 82
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH9 (QH5). SHOWCARD Which, if any, of these channels do you subscribe to through your Cable TV service? (MULTI CODE)
Base : Those with Cable TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
d
e
f
Unweighted total
425
417
8
233
188
254
150
Effective Weighted Sample
365
357
7
207
166
226
131
Total
399
391
7
255
140
241
153
Sky Sports channels
96
94
**
70
26
57
38
24%
24%
**
27%
19%
24%
25%
Sky Movies channels
88
87
**
64
24
52
36
22%
22%
**
25%
17%
21%
24%
High Definition channel through V+ HD box
128
123
**
85
42
81
46
32%
32%
**
33%
30%
33%
30%
Basic package only
171
168
**
99
72
96
72
43%
43%
**
39%
51%
40%
47%
c
None of these
21
21
**
15
4
15
6
5%
5%
**
6%
3%
6%
4%
Don't know
11
11
**
7
4
11
1
3%
3%
**
3%
3%
4%
1%
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 83
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10A (QR1A). Does your household have Sky+? (SINGLE CODE)
Base : Those with Sky TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1141
569
572
152
232
432
325
139
110
142
235
288
332
251
268
728
122
138
153
Effective Weighted Sample
919
457
461
119
181
358
269
109
85
113
192
240
268
203
218
652
120
112
152
Total
909
452
457
127
194
362
227
84
75
97
207
271
274
171
191
712
95
64
38
Yes
737
359
378
102
167
305
162
51
56
82
192
229
226
147
134
580
81
45
30
81%
79%
83%
81%
86%
84%
71%
61%
75%
85%
93%
84%
82%
86%
70%
82%
86%
71%
78%
f
f
g
ghi
n
n
n
q
q
No
159
89
71
22
24
53
61
31
16
15
15
37
46
24
52
122
13
16
8
18%
20%
16%
17%
12%
15%
27%
37%
22%
15%
7%
14%
17%
14%
27%
17%
14%
26%
20%
cde
hij
j
j
klm
op
Don't know
12
5
8
3
3
4
3
1
3
-
*
5
2
1
5
10
-
2
1
1%
1%
2%
2%
1%
1%
1%
2%
4%
-%
*%
2%
1%
*%
3%
1%
-%
3%
2%
ij
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 83
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10A (QR1A). Does your household have Sky+? (SINGLE CODE)
Base : Those with Sky TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1141
907
234
642
497
641
347
Effective Weighted Sample
919
738
185
535
403
555
298
Total
909
752
156
586
321
579
291
Yes
737
617
120
505
231
478
228
81%
82%
76%
86%
72%
83%
78%
d
No
159
125
35
76
83
96
56
18%
17%
22%
13%
26%
17%
19%
c
Don't know
12
10
2
6
7
5
7
1%
1%
1%
1%
2%
1%
2%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 84
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10B (QR1B). Does your household have V+? (SINGLE CODE)
Base : Those with Cable TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
~d
e
f
~g
~h
~i
~j
~k
l
~m
n
o
~p
~q
~r
Unweighted total
425
210
215
58
68
158
141
58
53
44
81
89
136
85
115
376
21
7
21
Effective Weighted Sample
365
181
184
52
59
137
124
50
42
36
71
80
117
74
97
333
21
6
21
Total
399
199
199
60
79
151
108
48
44
42
91
98
133
72
95
374
16
4
5
Yes
262
133
130
**
**
98
64
**
**
**
**
**
93
**
52
247
**
**
**
66%
67%
65%
**
**
65%
59%
**
**
**
**
**
70%
**
55%
66%
**
**
**
n
No
132
65
67
**
**
53
40
**
**
**
**
**
38
**
41
122
**
**
**
33%
33%
33%
**
**
35%
37%
**
**
**
**
**
29%
**
43%
33%
**
**
**
l
Don't know
5
2
3
**
**
-
5
**
**
**
**
**
2
**
2
5
**
**
**
1%
1%
2%
**
**
-%
4%
**
**
**
**
**
1%
**
2%
1%
**
**
**
e
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 84
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10B (QR1B). Does your household have V+? (SINGLE CODE)
Base : Those with Cable TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
d
e
f
Unweighted total
425
417
8
233
188
254
150
Effective Weighted Sample
365
357
7
207
166
226
131
Total
399
391
7
255
140
241
153
Yes
262
257
**
176
84
171
89
66%
66%
**
69%
60%
71%
58%
f
No
132
130
**
77
53
67
62
33%
33%
**
30%
38%
28%
40%
e
Don't know
5
5
**
2
3
3
2
1%
1%
**
1%
2%
1%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 85
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10C (QR1C). Does your Freesat set top box allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)
Base : Those with Freesat
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
~o
~p
~q
~r
Unweighted total
70
34
36
2
10
28
30
15
9
8
13
18
16
16
20
57
1
9
3
Effective Weighted Sample
58
29
29
2
8
25
26
12
8
7
11
16
13
14
17
50
1
7
3
Total
56
27
29
*
10
26
20
7
8
5
13
17
13
12
13
51
1
4
1
Yes
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
No
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 85
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10C (QR1C). Does your Freesat set top box allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)
Base : Those with Freesat
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
~a
~b
~c
~d
~e
~f
Unweighted total
70
47
23
29
40
44
23
Effective Weighted Sample
58
40
19
26
34
38
18
Total
56
41
14
30
25
35
20
Yes
**
**
**
**
**
**
**
**
**
**
**
**
**
**
No
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 86
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10D (QR1D). Does your Freeview box or Freeview TV set allow to record and store TV programmes, and also pause and rewind live TV programmes (this includes Freeview Playback and Freeview Plus boxes)? (SINGLE CODE)
Base : Those with Freeview
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1307
596
711
163
181
388
575
323
133
150
167
253
347
267
437
840
130
131
206
Effective Weighted Sample
1044
469
575
123
135
313
485
266
104
112
129
205
273
214
356
746
127
110
204
Total
980
440
540
132
139
313
397
218
95
112
142
209
277
179
314
771
102
56
51
Yes
178
93
85
25
22
51
81
29
18
11
34
53
54
34
37
148
14
11
5
18%
21%
16%
19%
16%
16%
20%
13%
19%
10%
24%
25%
20%
19%
12%
19%
14%
19%
11%
b
gi
n
n
n
r
r
No
765
331
435
102
112
251
300
174
72
98
108
150
214
137
262
594
84
43
44
78%
75%
81%
77%
81%
80%
76%
80%
76%
88%
76%
72%
77%
76%
84%
77%
83%
77%
87%
a
ghj
km
oq
Don't know
36
16
20
5
5
10
16
15
5
2
-
5
8
8
14
29
3
2
1
4%
4%
4%
4%
4%
3%
4%
7%
5%
2%
-%
3%
3%
5%
5%
4%
3%
4%
3%
ij
j
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 86
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10D (QR1D). Does your Freeview box or Freeview TV set allow to record and store TV programmes, and also pause and rewind live TV programmes (this includes Freeview Playback and Freeview Plus boxes)? (SINGLE CODE)
Base : Those with Freeview
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1307
1056
251
543
759
678
423
Effective Weighted Sample
1044
855
198
435
631
586
366
Total
980
830
149
475
500
560
369
Yes
178
153
25
88
89
124
49
18%
18%
17%
19%
18%
22%
13%
f
No
765
647
119
373
388
414
307
78%
78%
79%
79%
78%
74%
83%
e
Don't know
36
30
6
14
22
21
13
4%
4%
4%
3%
4%
4%
4%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 87
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10E (QR1E). Does your broadband TV service allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)
Base : Those with Broadband TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
~o
~p
~q
~r
Unweighted total
34
19
15
2
4
18
10
-
3
7
6
10
11
6
7
22
5
3
4
Effective Weighted Sample
29
16
13
2
4
15
9
-
3
5
6
9
9
5
7
20
5
3
4
Total
27
14
12
1
3
15
7
-
2
5
6
8
9
4
5
20
4
2
1
Yes
**
**
**
**
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
No
**
**
**
**
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
Don't know
**
**
**
**
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 87
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10E (QR1E). Does your broadband TV service allow you to record and store TV programmes, and also pause and rewind live TV programmes? (SINGLE CODE)
Base : Those with Broadband TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
~a
~b
~c
~d
~e
~f
Unweighted total
34
24
10
20
14
23
7
Effective Weighted Sample
29
21
9
18
12
20
7
Total
27
20
6
18
9
19
6
Yes
**
**
**
**
**
**
**
**
**
**
**
**
**
**
No
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 88
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10F (QR1F). Do you have a YouView set top box? This is a new product allowing you to watch catch-up TV via services such as BBC iPlayer and ITV Player, view TV 'on demand', and also record, pause and rewind live TV programmes.
(SINGLE CODE)
Base : Those with a TV in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2664
1270
1394
326
438
880
1020
504
277
290
425
579
738
554
788
1914
251
250
249
Effective Weighted Sample
2200
1046
1154
265
352
745
871
418
222
232
354
490
609
459
659
1703
246
204
247
Total
2177
1040
1137
290
401
759
727
347
212
224
403
546
633
402
593
1812
194
110
62
Yes
132
73
60
18
31
47
37
8
10
15
20
50
39
27
17
104
19
3
6
6%
7%
5%
6%
8%
6%
5%
2%
5%
7%
5%
9%
6%
7%
3%
6%
10%
2%
10%
g
g
n
n
n
q
oq
oq
No
1974
940
1034
259
359
690
666
329
197
199
370
486
570
360
555
xx-xxxx-xxxx
172
104
54
91%
90%
91%
89%
89%
91%
92%
95%
93%
89%
92%
89%
90%
90%
94%
91%
88%
95%
88%
i
klm
opr
Don't know
71
27
43
13
12
22
24
9
5
9
12
11
25
14
21
63
3
3
1
3%
3%
4%
4%
3%
3%
3%
3%
2%
4%
3%
2%
4%
4%
4%
3%
2%
3%
2%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 88
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH10F (QR1F). Do you have a YouView set top box? This is a new product allowing you to watch catch-up TV via services such as BBC iPlayer and ITV Player, view TV 'on demand', and also record, pause and rewind live TV programmes.
(SINGLE CODE)
Base : Those with a TV in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2664
2226
438
1271
1381
1506
909
Effective Weighted Sample
2200
1854
359
1081
1168
1308
784
Total
2177
1887
291
1223
944
1313
803
Yes
132
118
14
93
39
87
39
6%
6%
5%
8%
4%
7%
5%
d
No
1974
1704
271
1090
874
1179
741
91%
90%
93%
89%
93%
90%
92%
c
Don't know
71
65
6
40
31
46
23
3%
3%
2%
3%
3%
4%
3%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 89
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH11 (QR5). SHOWCARD How often, if ever, do you use your DVR to watch recorded programmes? (SINGLE CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
Every day
444
220
224
57
105
185
97
35
41
44
130
130
142
77
95
365
31
33
14
37%
37%
37%
34%
42%
40%
30%
33%
37%
34%
43%
36%
37%
34%
42%
37%
28%
61%
39%
f
f
opr
A few times a week
383
188
195
49
76
148
109
36
28
43
95
124
118
74
65
317
46
11
9
32%
32%
32%
29%
31%
32%
34%
33%
25%
34%
31%
35%
31%
33%
29%
32%
43%
19%
25%
q
oqr
Once a week
117
55
61
20
20
42
34
10
14
16
25
26
46
20
25
97
13
4
2
10%
9%
10%
12%
8%
9%
11%
10%
13%
13%
8%
7%
12%
9%
11%
10%
12%
7%
6%
k
A few times a month
61
29
33
12
6
29
14
4
3
6
23
24
20
9
9
52
4
2
3
5%
5%
5%
7%
3%
6%
4%
4%
3%
5%
8%
7%
5%
4%
4%
5%
4%
4%
7%
d
Once a month
20
12
8
3
7
3
8
3
4
2
2
4
8
5
3
15
3
1
1
2%
2%
1%
2%
3%
1%
2%
2%
3%
2%
1%
1%
2%
2%
1%
1%
3%
1%
3%
e
e
Less often
45
26
19
8
11
13
13
5
1
4
9
16
11
12
5
38
3
2
2
4%
4%
3%
5%
5%
3%
4%
5%
1%
3%
3%
5%
3%
5%
2%
4%
3%
3%
7%
Never
109
56
53
15
19
38
36
12
17
11
15
28
33
24
23
96
6
2
4
9%
9%
9%
9%
8%
8%
11%
11%
16%
9%
5%
8%
9%
11%
10%
10%
6%
4%
10%
j
j
Don't know
22
10
12
4
2
7
8
2
1
1
2
5
6
7
4
19
2
-
1
2%
2%
2%
3%
1%
1%
3%
2%
1%
1%
1%
1%
2%
3%
2%
2%
2%
-%
3%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 89
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH11 (QR5). SHOWCARD How often, if ever, do you use your DVR to watch recorded programmes? (SINGLE CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
Every day
444
382
61
307
135
308
121
37%
37%
39%
39%
33%
39%
32%
d
f
A few times a week
383
327
56
255
126
246
128
32%
31%
36%
33%
31%
31%
34%
Once a week
117
104
13
75
42
71
44
10%
10%
8%
10%
10%
9%
12%
A few times a month
61
55
6
42
19
41
17
5%
5%
4%
5%
5%
5%
5%
Once a month
20
17
3
10
10
12
6
2%
2%
2%
1%
2%
2%
2%
Less often
45
39
6
28
16
26
16
4%
4%
4%
4%
4%
3%
4%
Never
109
101
8
59
49
70
35
9%
10%
5%
8%
12%
9%
9%
b
c
Don't know
22
17
5
9
12
14
7
2%
2%
3%
1%
3%
2%
2%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 90
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
Recorded a programme and watched it
on a different day to which it was
broadcast
928
459
468
120
197
366
245
71
78
93
251
293
292
176
166
766
88
49
24
77%
77%
77%
71%
79%
79%
77%
66%
71%
73%
83%
82%
76%
77%
72%
77%
81%
89%
66%
ghi
n
r
r
or
Recorded a programme and watched it
on the same day
656
323
333
95
134
264
164
55
65
66
162
194
218
127
117
534
66
37
19
55%
54%
55%
56%
54%
57%
52%
52%
59%
52%
54%
54%
57%
56%
51%
53%
61%
67%
51%
or
Set to record an individual episode or
series link a particular programme
through the electronic programme
guide, also known as the on-screen TV
guide
592
286
306
86
134
245
128
52
54
64
172
184
190
106
111
495
48
36
13
49%
48%
51%
51%
54%
53%
40%
49%
49%
50%
57%
52%
50%
46%
49%
49%
44%
66%
36%
f
f
f
r
opr
Paused live television
429
211
219
69
99
176
85
37
35
42
131
138
134
83
75
359
33
25
12
36%
35%
36%
41%
40%
38%
27%
34%
32%
33%
44%
38%
35%
36%
33%
36%
31%
45%
32%
f
f
f
hi
pr
Rewound a programme I have been
watching to catch a highlight again
375
201
174
57
89
156
72
23
36
37
108
126
118
71
61
319
34
15
7
31%
34%
29%
34%
36%
34%
23%
22%
33%
29%
36%
35%
31%
31%
27%
32%
32%
27%
19%
f
f
f
g
n
r
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 90
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
Recorded a programme then watched
it back, fast forwarding through to just
watch the highlights (for example goals
in a football match)
369
188
181
57
81
155
77
22
30
36
117
127
117
61
63
313
37
12
8
31%
32%
30%
34%
33%
33%
24%
20%
28%
28%
39%
35%
31%
27%
28%
31%
34%
22%
21%
f
f
f
ghi
m
r
qr
Recorded a number of episodes of one
series and watched them all in one go
354
159
194
65
80
127
82
27
34
39
93
97
124
64
68
284
44
17
9
29%
27%
32%
38%
32%
27%
26%
25%
31%
31%
31%
27%
32%
28%
30%
28%
41%
31%
24%
a
ef
or
Set to record an individual episode or
series link a particular programme by
clicking on the on screen icon
available on some live trailers for
particular programmeS
300
152
148
45
73
128
54
23
27
34
93
96
95
60
48
249
23
21
7
25%
25%
25%
27%
30%
27%
17%
22%
25%
27%
31%
27%
25%
26%
21%
25%
22%
38%
18%
f
f
f
opr
Rewound a programme I have been
watching for another reason
272
136
136
41
60
118
53
14
31
18
74
90
87
56
39
225
34
11
3
23%
23%
23%
24%
24%
25%
17%
13%
28%
14%
25%
25%
23%
25%
17%
23%
31%
19%
7%
f
f
f
gi
gi
n
n
r
oqr
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 90
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
Recorded something using my DVR
and then put it onto video or DVD
76
33
43
15
11
36
14
4
6
5
10
26
24
13
13
70
3
2
1
6%
6%
7%
9%
4%
8%
4%
4%
5%
4%
3%
7%
6%
6%
6%
7%
3%
3%
4%
f
f
None of these
107
54
54
15
18
38
36
13
14
10
17
29
35
23
20
93
7
2
4
9%
9%
9%
9%
7%
8%
11%
12%
13%
8%
6%
8%
9%
10%
9%
9%
7%
4%
11%
j
j
Don't know
26
13
13
6
3
11
6
4
1
4
2
5
8
7
6
24
1
-
1
2%
2%
2%
4%
1%
2%
2%
4%
1%
3%
1%
1%
2%
3%
3%
2%
1%
-%
4%
j
q
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 90
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
Recorded a programme and watched it on a different
day to which it was broadcast
928
801
127
617
307
632
272
77%
77%
81%
79%
75%
80%
73%
f
Recorded a programme and watched it on the same day
656
573
83
443
213
443
194
55%
55%
52%
56%
52%
56%
52%
Set to record an individual episode or series link a
particular programme through the electronic programme
guide, also known as the on-screen TV guide
592
507
85
400
190
402
177
49%
49%
54%
51%
46%
51%
47%
Paused live television
429
365
64
295
133
298
120
36%
35%
41%
38%
32%
38%
32%
Rewound a programme I have been watching to catch a
highlight again
375
333
42
268
106
252
117
31%
32%
27%
34%
26%
32%
31%
d
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 90
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
Recorded a programme then watched it back, fast
forwarding through to just watch the highlights (for
example goals in a football match)
369
325
44
256
114
252
110
31%
31%
28%
33%
28%
32%
29%
Recorded a number of episodes of one series and
watched them all in one go
354
312
41
236
117
222
122
29%
30%
26%
30%
29%
28%
33%
Set to record an individual episode or series link a
particular programme by clicking on the on screen icon
available on some live trailers for particular programmeS
300
263
37
217
83
207
87
25%
25%
24%
28%
20%
26%
23%
d
Rewound a programme I have been watching for
another reason
272
235
37
197
75
195
74
23%
23%
24%
25%
18%
25%
20%
d
Recorded something using my DVR and then put it onto
video or DVD
76
68
8
53
23
50
24
6%
7%
5%
7%
6%
6%
7%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 90
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH12 (QR7). SHOWCARD DVRs allow you to record and watch programmes in several different ways and have many different functions. From this list, which do you do regularly, by regularly I mean at least once a week? (MULTI CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
None of these
107
95
12
58
49
71
32
9%
9%
8%
7%
12%
9%
9%
c
Don't know
26
25
1
15
12
16
9
2%
2%
1%
2%
3%
2%
3%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 91
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH13 (QR9). SHOWCARD When you watch recordings you have made with your DVR, how often, if at all, do you fast forward through the adverts? (SINGLE CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
I always or almost always fast forward
through the adverts
847
423
425
122
188
333
205
58
74
96
218
273
279
147
147
695
79
48
25
71%
71%
70%
72%
76%
71%
65%
54%
68%
75%
72%
76%
73%
64%
64%
69%
74%
87%
69%
f
f
g
g
g
mn
mn
opr
I fast forward through the adverts
about half the time
185
85
100
20
35
78
52
23
16
16
57
44
57
39
46
156
20
3
6
15%
14%
17%
12%
14%
17%
16%
22%
14%
12%
19%
12%
15%
17%
20%
16%
18%
6%
16%
k
q
q
q
I never or hardly ever fast forward
through the adverts
39
17
21
7
7
9
15
8
4
3
9
8
9
9
12
34
1
1
2
3%
3%
4%
4%
3%
2%
5%
7%
4%
2%
3%
2%
2%
4%
5%
3%
1%
2%
4%
e
j
l
I never play back programmes
recorded from channels with adverts
23
17
7
4
4
6
10
3
2
3
3
4
9
7
4
20
2
-
1
2%
3%
1%
3%
1%
1%
3%
3%
2%
3%
1%
1%
2%
3%
2%
2%
2%
-%
4%
b
q
Don't know
105
53
52
15
14
40
35
15
13
9
15
29
30
26
20
94
5
2
3
9%
9%
9%
9%
6%
9%
11%
14%
12%
7%
5%
8%
8%
11%
9%
9%
5%
4%
7%
d
j
j
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 91
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH13 (QR9). SHOWCARD When you watch recordings you have made with your DVR, how often, if at all, do you fast forward through the adverts? (SINGLE CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
I always or almost always fast forward through the
adverts
847
722
126
578
268
588
234
71%
69%
80%
74%
65%
75%
62%
a
d
f
I fast forward through the adverts about half the time
185
169
16
116
68
96
83
15%
16%
10%
15%
17%
12%
22%
b
e
I never or hardly ever fast forward through the adverts
39
34
4
21
16
22
16
3%
3%
3%
3%
4%
3%
4%
I never play back programmes recorded from channels
with adverts
23
20
3
11
13
15
7
2%
2%
2%
1%
3%
2%
2%
c
Don't know
105
97
8
59
45
67
35
9%
9%
5%
8%
11%
9%
9%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 92
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
I record programmes because I am not
going to be at home
896
437
459
133
184
358
222
67
76
95
233
293
286
165
151
737
90
43
26
75%
73%
76%
79%
74%
77%
70%
62%
70%
74%
77%
82%
75%
72%
66%
74%
84%
79%
70%
f
f
g
g
lmn
n
or
I record programmes because two
programmes I want to watch are on at
the same time
667
324
343
91
132
276
167
50
62
72
193
202
215
124
124
548
64
38
17
56%
54%
57%
54%
53%
59%
53%
46%
57%
57%
64%
57%
56%
54%
54%
55%
60%
68%
47%
g
r
or
I record programmes because
someone else is watching the TV
643
299
345
94
144
277
129
46
59
74
163
180
201
136
126
535
59
34
16
54%
50%
57%
56%
58%
59%
40%
43%
54%
58%
54%
50%
52%
59%
55%
53%
54%
63%
43%
a
f
f
f
g
g
k
r
r
I use my DVR so I can fast forward
through the ads when I am watching
TV
325
164
161
45
75
142
63
22
23
30
93
106
97
70
51
284
25
9
6
27%
28%
27%
26%
30%
30%
20%
20%
21%
24%
31%
30%
25%
31%
22%
28%
23%
17%
17%
f
f
g
n
qr
I use my DVR so that I can build up an
archive of the TV programmes I like
watching
164
88
76
31
35
64
34
9
9
19
42
60
47
32
25
127
25
11
1
14%
15%
13%
18%
14%
14%
11%
8%
8%
15%
14%
17%
12%
14%
11%
13%
23%
20%
4%
f
r
or
r
I never watch TV as it is broadcast,
instead I use my DVR to record all of
my TV watching for a week
86
47
39
18
15
35
18
9
4
4
19
29
26
15
16
70
14
1
1
7%
8%
6%
11%
6%
8%
6%
8%
4%
3%
6%
8%
7%
7%
7%
7%
13%
2%
3%
f
oqr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 92
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
Other
32
15
16
5
8
12
7
2
2
2
7
10
11
6
5
28
1
2
1
3%
3%
3%
3%
3%
2%
2%
2%
1%
2%
2%
3%
3%
3%
2%
3%
1%
3%
3%
Don't know
110
59
51
14
14
43
39
18
13
11
13
24
34
25
27
98
7
2
3
9%
10%
9%
8%
6%
9%
12%
17%
12%
9%
4%
7%
9%
11%
12%
10%
6%
4%
9%
d
j
j
k
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 92
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
I record programmes because I am not going to be at
home
896
775
121
619
275
603
268
75%
74%
77%
79%
67%
77%
71%
d
I record programmes because two programmes I want to
watch are on at the same time
667
574
92
436
229
453
196
56%
55%
59%
56%
56%
57%
52%
I record programmes because someone else is watching
the TV
643
560
83
431
212
424
204
54%
54%
53%
55%
52%
54%
54%
I use my DVR so I can fast forward through the ads
when I am watching TV
325
272
53
224
101
230
88
27%
26%
33%
29%
25%
29%
24%
a
f
I use my DVR so that I can build up an archive of the TV
programmes I like watching
164
144
20
118
46
114
48
14%
14%
13%
15%
11%
15%
13%
I never watch TV as it is broadcast, instead I use my
DVR to record all of my TV watching for a week
86
76
10
55
31
54
31
7%
7%
7%
7%
8%
7%
8%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 92
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH14 (QR12). SHOWCARD Which of these statements apply to when and how you use your DVR to record programmes? (MULTI CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
Other
32
29
3
15
16
20
10
3%
3%
2%
2%
4%
3%
3%
Don't know
110
100
10
62
47
72
35
9%
10%
6%
8%
11%
9%
9%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 93
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH15 (QR14). SHOWCARD When you watch television, which, if any, of these do you usually do first? (SINGLE CODE)
Base : Those who own a DVR
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1411
701
710
187
268
530
426
149
140
168
323
367
442
306
294
1010
138
114
149
Effective Weighted Sample
1164
577
587
150
214
447
366
120
111
132
269
312
365
254
241
901
136
94
148
Total
1199
595
605
169
247
466
318
107
110
127
301
357
383
229
229
1000
108
55
37
Check live TV (what is being broadcast
at that time)
678
333
345
92
131
279
175
50
59
65
179
217
215
127
118
552
69
31
25
56%
56%
57%
55%
53%
60%
55%
46%
53%
51%
60%
61%
56%
56%
51%
55%
64%
56%
69%
g
n
oq
Check recorded TV (see what you
have recorded on your DVR)
139
71
69
23
44
43
29
14
13
19
36
32
55
22
31
122
5
8
4
12%
12%
11%
13%
18%
9%
9%
13%
12%
15%
12%
9%
14%
10%
13%
12%
4%
15%
12%
ef
k
p
p
p
Check on-demand services such as
BBC iPlayer, ITV Player, Sky
Anytime+, Virgin on demand
19
6
13
5
5
6
3
2
1
-
5
7
6
2
4
17
1
-
*
2%
1%
2%
3%
2%
1%
1%
1%
1%
-%
2%
2%
2%
1%
2%
2%
1%
-%
1%
It depends/ no set routine
252
124
128
36
52
94
69
24
25
30
64
76
74
50
52
205
27
15
5
21%
21%
21%
22%
21%
20%
22%
22%
23%
24%
21%
21%
19%
22%
23%
21%
25%
28%
12%
r
r
r
Don't know
113
62
50
13
15
43
42
18
12
12
17
27
34
27
25
103
7
1
2
9%
10%
8%
7%
6%
9%
13%
17%
11%
9%
6%
7%
9%
12%
11%
10%
6%
2%
6%
d
j
q
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 93
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH15 (QR14). SHOWCARD When you watch television, which, if any, of these do you usually do first? (SINGLE CODE)
Base : Those who own a DVR
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1411
1190
221
817
589
855
407
Effective Weighted Sample
1164
987
182
692
492
751
351
Total
1199
1042
158
785
410
788
375
Check live TV (what is being broadcast at that time)
678
577
100
460
216
438
215
56%
55%
64%
59%
53%
56%
57%
a
d
Check recorded TV (see what you have recorded on
your DVR)
139
123
16
98
41
92
43
12%
12%
10%
12%
10%
12%
11%
Check on-demand services such as BBC iPlayer, ITV
Player, Sky Anytime+, Virgin on demand
19
14
4
12
6
14
4
2%
1%
3%
2%
2%
2%
1%
It depends/ no set routine
252
225
26
152
100
166
81
21%
22%
17%
19%
24%
21%
22%
c
Don't know
113
102
11
63
47
78
32
9%
10%
7%
8%
11%
10%
9%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 94
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH16 (QH42A). Do you ever watch TV programmes 'on demand' through your TV service? (READ EXPLANATION IF NECESSARY) IF 'YES' Are you watching programmes 'on demand' through your TV service such as Sky or Virgin Media, or
through a 'standalone' service such as LoveFilm, Netflix or Blinkbox?
Base : Those with multichannel TV
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2604
1246
1358
322
434
873
975
479
270
288
425
569
724
545
761
1862
249
248
245
Effective Weighted Sample
2149
1026
1123
262
348
738
833
397
217
231
354
481
596
452
635
1657
244
203
243
Total
2128
1019
1109
285
396
753
694
330
206
222
403
536
621
396
571
1766
193
109
60
Yes, via Pay TV service such as Sky
or Virgin Media
369
180
189
65
97
146
62
28
26
49
112
108
123
72
67
312
37
11
10
17%
18%
17%
23%
24%
19%
9%
9%
13%
22%
28%
20%
20%
18%
12%
18%
19%
10%
16%
f
f
f
gh
gh
n
n
n
q
q
q
Yes, via 'standalone' services such as
LoveFilm, Netflix or Blinkbox
61
35
27
11
28
15
7
4
8
12
19
19
22
10
10
53
1
5
2
3%
3%
2%
4%
7%
2%
1%
1%
4%
5%
5%
4%
3%
3%
2%
3%
1%
5%
3%
f
ef
g
g
g
n
p
p
No
1547
743
805
194
253
547
553
259
159
143
255
387
434
286
438
1264
148
88
47
73%
73%
73%
68%
64%
73%
80%
79%
77%
65%
63%
72%
70%
72%
77%
72%
77%
81%
77%
d
cde
ij
ij
l
o
Don't know
169
73
95
20
26
49
74
39
14
21
24
30
46
33
59
153
8
6
3
8%
7%
9%
7%
7%
6%
11%
12%
7%
9%
6%
6%
7%
8%
10%
9%
4%
5%
4%
de
hj
k
pr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 94
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH16 (QH42A). Do you ever watch TV programmes 'on demand' through your TV service? (READ EXPLANATION IF NECESSARY) IF 'YES' Are you watching programmes 'on demand' through your TV service such as Sky or Virgin Media, or
through a 'standalone' service such as LoveFilm, Netflix or Blinkbox?
Base : Those with multichannel TV
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2604
2176
428
1258
1334
1479
880
Effective Weighted Sample
2149
1811
350
1069
1128
1284
759
Total
2128
1844
285
1207
910
1292
776
Yes, via Pay TV service such as Sky or Virgin Media
369
330
39
265
103
244
115
17%
18%
14%
22%
11%
19%
15%
d
f
Yes, via 'standalone' services such as LoveFilm, Netflix
or Blinkbox
61
56
5
46
15
38
22
3%
3%
2%
4%
2%
3%
3%
d
No
1547
1324
223
826
716
911
589
73%
72%
78%
68%
79%
71%
76%
a
c
e
Don't know
169
151
18
85
81
113
53
8%
8%
6%
7%
9%
9%
7%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 95
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH17 (QH42B). SHOWCARD How often, if ever, do you use your 'on demand' TV service to watch TV programmes after they've been shown?
Base : Those who ever watch TV programmes 'on demand' through their TV service
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
~c
d
e
~f
~g
~h
~i
j
k
l
~m
~n
o
~p
~q
~r
Unweighted total
453
230
223
80
120
171
82
44
37
66
120
114
148
99
92
328
48
29
48
Effective Weighted Sample
372
189
183
64
95
144
71
35
27
53
102
98
123
83
71
292
47
25
48
Total
412
203
209
71
117
157
67
32
33
58
124
119
141
78
75
349
37
15
11
Every day
33
16
17
**
10
12
**
**
**
**
16
14
6
**
**
26
**
**
**
8%
8%
8%
**
9%
8%
**
**
**
**
13%
12%
4%
**
**
7%
**
**
**
l
A few times a week
142
68
73
**
39
56
**
**
**
**
51
42
49
**
**
125
**
**
**
34%
34%
35%
**
34%
35%
**
**
**
**
41%
35%
34%
**
**
36%
**
**
**
Once a week
82
43
39
**
25
28
**
**
**
**
21
22
32
**
**
67
**
**
**
20%
21%
18%
**
21%
18%
**
**
**
**
17%
19%
23%
**
**
19%
**
**
**
A few times a month
64
33
32
**
16
26
**
**
**
**
16
20
20
**
**
53
**
**
**
16%
16%
15%
**
14%
17%
**
**
**
**
13%
17%
14%
**
**
15%
**
**
**
Once a month
37
20
17
**
15
13
**
**
**
**
12
9
13
**
**
31
**
**
**
9%
10%
8%
**
13%
8%
**
**
**
**
10%
7%
9%
**
**
9%
**
**
**
Less often
44
17
27
**
10
19
**
**
**
**
8
11
17
**
**
36
**
**
**
11%
8%
13%
**
9%
12%
**
**
**
**
6%
9%
12%
**
**
10%
**
**
**
Don't know
11
6
5
**
1
4
**
**
**
**
-
1
4
**
**
10
**
**
**
3%
3%
2%
**
1%
2%
**
**
**
**
-%
1%
3%
**
**
3%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 95
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH17 (QH42B). SHOWCARD How often, if ever, do you use your 'on demand' TV service to watch TV programmes after they've been shown?
Base : Those who ever watch TV programmes 'on demand' through their TV service
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
d
e
f
Unweighted total
453
404
49
296
155
270
135
Effective Weighted Sample
372
330
42
248
129
239
114
Total
412
369
43
297
114
268
133
Every day
33
29
**
22
11
18
13
8%
8%
**
7%
10%
7%
10%
A few times a week
142
127
**
105
37
99
40
34%
34%
**
35%
32%
37%
30%
Once a week
82
69
**
60
22
44
35
20%
19%
**
20%
19%
16%
26%
e
A few times a month
64
57
**
45
18
47
17
16%
15%
**
15%
16%
17%
12%
Once a month
37
35
**
28
8
26
10
9%
10%
**
9%
7%
10%
8%
Less often
44
42
**
30
13
28
14
11%
11%
**
10%
12%
10%
11%
Don't know
11
10
**
7
4
7
4
3%
3%
**
2%
4%
2%
3%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 96
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH18 (QH43A). Do you ever watch TV programmes online or download programmes from UK TV broadcasters' website (such as BBC iPlayer, ITV Player, Channel 4 On-Demand/ 4OD, Demand Five, or Sky Player) after they've been shown? I don't
mean watching live programmes online.
Base : Those with access to the internet at home or elsewhere
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2203
1059
1144
332
435
836
600
300
231
275
423
543
676
459
522
1602
195
196
210
Effective Weighted Sample
1823
872
951
270
352
710
512
250
184
221
352
461
561
382
432
1430
191
163
208
Total
1869
897
972
296
405
730
438
221
179
214
401
523
598
343
403
1571
155
91
52
Yes
660
338
322
143
162
254
100
60
58
69
193
242
206
93
117
580
38
24
18
35%
38%
33%
48%
40%
35%
23%
27%
32%
32%
48%
46%
35%
27%
29%
37%
25%
26%
34%
b
def
f
f
ghi
lmn
m
pq
p
No
1175
537
638
146
236
465
327
156
119
143
202
270
384
243
277
964
111
67
34
63%
60%
66%
49%
58%
64%
75%
71%
66%
67%
50%
52%
64%
71%
69%
61%
72%
74%
65%
a
c
c
cde
j
j
j
k
kl
k
o
o
Don't know
34
22
12
7
7
10
11
5
2
1
6
11
7
7
8
27
6
*
*
2%
2%
1%
2%
2%
1%
2%
2%
1%
1%
1%
2%
1%
2%
2%
2%
4%
*%
1%
b
q
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 96
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH18 (QH43A). Do you ever watch TV programmes online or download programmes from UK TV broadcasters' website (such as BBC iPlayer, ITV Player, Channel 4 On-Demand/ 4OD, Demand Five, or Sky Player) after they've been shown? I don't
mean watching live programmes online.
Base : Those with access to the internet at home or elsewhere
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2203
1835
368
1230
965
1263
730
Effective Weighted Sample
1823
1530
304
1046
813
1104
631
Total
1869
1614
255
1190
672
1144
673
Yes
660
586
74
452
205
437
205
35%
36%
29%
38%
31%
38%
31%
b
d
f
No
1175
995
180
718
453
687
454
63%
62%
70%
60%
67%
60%
68%
a
c
e
Don't know
34
32
2
20
14
20
13
2%
2%
1%
2%
2%
2%
2%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 97
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH19 (QH43B). SHOWCARD How often, if ever, do you watch TV programmes online or download from UK TV broadcasters' websites after they've been shown?
Base : Those who ever watch TV programmes online or download from UK TV broadcasters' websites
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
~g
~h
~i
j
k
l
m
n
o
~p
~q
~r
Unweighted total
720
363
357
151
168
270
131
71
70
77
187
238
222
119
139
554
47
46
73
Effective Weighted Sample
598
302
296
121
138
232
113
59
54
62
159
206
183
98
111
497
46
41
73
Total
660
338
322
143
162
254
100
60
58
69
193
242
206
93
117
580
38
24
18
Every day
31
11
21
11
5
14
2
**
**
**
5
8
16
4
4
26
**
**
**
5%
3%
6%
7%
3%
5%
1%
**
**
**
2%
3%
8%
4%
3%
4%
**
**
**
f
A few times a week
142
80
62
41
43
45
14
**
**
**
42
51
44
18
30
117
**
**
**
22%
24%
19%
28%
26%
17%
14%
**
**
**
22%
21%
21%
19%
25%
20%
**
**
**
ef
ef
Once a week
130
76
54
35
26
48
21
**
**
**
48
52
42
17
19
114
**
**
**
20%
22%
17%
25%
16%
19%
21%
**
**
**
25%
21%
20%
19%
16%
20%
**
**
**
A few times a month
172
81
92
43
41
66
22
**
**
**
53
69
49
16
37
160
**
**
**
26%
24%
28%
30%
25%
26%
22%
**
**
**
28%
29%
24%
17%
32%
28%
**
**
**
m
m
Once a month
71
33
38
5
20
30
17
**
**
**
23
26
22
15
9
61
**
**
**
11%
10%
12%
3%
12%
12%
17%
**
**
**
12%
11%
11%
16%
7%
10%
**
**
**
c
c
c
n
Less often
104
52
52
9
23
49
23
**
**
**
20
34
29
22
18
95
**
**
**
16%
15%
16%
6%
14%
19%
23%
**
**
**
11%
14%
14%
24%
15%
16%
**
**
**
c
c
c
kl
Don't know
8
5
3
-
4
3
1
**
**
**
2
2
4
1
1
8
**
**
**
1%
2%
1%
-%
2%
1%
1%
**
**
**
1%
1%
2%
1%
1%
1%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 97
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH19 (QH43B). SHOWCARD How often, if ever, do you watch TV programmes online or download from UK TV broadcasters' websites after they've been shown?
Base : Those who ever watch TV programmes online or download from UK TV broadcasters' websites
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
c
d
e
f
Unweighted total
720
624
96
436
281
442
205
Effective Weighted Sample
598
519
83
374
235
392
178
Total
660
586
74
452
205
437
205
Every day
31
27
**
20
11
23
7
5%
5%
**
4%
5%
5%
3%
A few times a week
142
122
**
97
46
95
41
22%
21%
**
21%
22%
22%
20%
Once a week
130
118
**
92
38
75
52
20%
20%
**
20%
18%
17%
25%
e
A few times a month
172
156
**
112
60
121
48
26%
27%
**
25%
29%
28%
24%
Once a month
71
64
**
53
18
46
24
11%
11%
**
12%
9%
10%
12%
Less often
104
93
**
73
30
72
31
16%
16%
**
16%
15%
17%
15%
Don't know
8
6
**
5
2
5
3
1%
1%
**
1%
1%
1%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 98
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH20 (QH62). Are any of your TV sets "Smart TVs"? These are new types of TV that are connected to the internet and can stream video directly onto your television screen, without the need for a computer, set-top box or games console. IF
NECESSARY - It's a TV that allows you to surf the internet and stream movies, TV shows and videos using services such as BBC iPlayer,LoveFilm and YouTube. They are also sometimes referred to as a Connected TV or a Hybrid TV.
Base : Those with a TV in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2664
1270
1394
326
438
880
1020
504
277
290
425
579
738
554
788
1914
251
250
249
Effective Weighted Sample
2200
1046
1154
265
352
745
871
418
222
232
354
490
609
459
659
1703
246
204
247
Total
2177
1040
1137
290
401
759
727
347
212
224
403
546
633
402
593
1812
194
110
62
Yes
131
69
62
12
23
75
21
11
9
7
43
54
42
19
17
119
5
2
4
6%
7%
5%
4%
6%
10%
3%
3%
4%
3%
11%
10%
7%
5%
3%
7%
3%
2%
7%
f
cdf
ghi
lmn
n
pq
pq
No
2005
959
1046
268
370
672
695
331
199
214
350
481
578
376
567
1657
186
106
56
92%
92%
92%
92%
92%
89%
96%
95%
94%
96%
87%
88%
91%
94%
96%
91%
96%
96%
91%
cde
j
j
j
k
kl
or
or
Don't know
41
12
29
10
8
12
11
5
4
3
10
12
14
7
9
35
3
2
1
2%
1%
3%
3%
2%
2%
2%
1%
2%
1%
3%
2%
2%
2%
2%
2%
1%
2%
2%
a
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 98
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH20 (QH62). Are any of your TV sets "Smart TVs"? These are new types of TV that are connected to the internet and can stream video directly onto your television screen, without the need for a computer, set-top box or games console. IF
NECESSARY - It's a TV that allows you to surf the internet and stream movies, TV shows and videos using services such as BBC iPlayer,LoveFilm and YouTube. They are also sometimes referred to as a Connected TV or a Hybrid TV.
Base : Those with a TV in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2664
2226
438
1271
1381
1506
909
Effective Weighted Sample
2200
1854
359
1081
1168
1308
784
Total
2177
1887
291
1223
944
1313
803
Yes
131
106
26
99
32
89
38
6%
6%
9%
8%
3%
7%
5%
a
d
No
2005
1746
260
1101
894
1203
746
92%
93%
89%
90%
95%
92%
93%
b
c
Don't know
41
36
5
23
18
21
19
2%
2%
2%
2%
2%
2%
2%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 99
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your "Smart TV" set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games
console or computer. (MULTI CODE)
Base : Those with a 'Smart TV' in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
136
74
62
13
25
71
27
16
11
9
41
53
40
21
22
107
7
5
17
Effective Weighted Sample
112
61
51
10
19
63
21
12
10
8
36
44
34
19
17
97
7
4
17
Total
131
69
62
12
23
75
21
11
9
7
43
54
42
19
17
119
5
2
4
Watching TV you've previously
recorded
69
**
**
**
**
**
**
**
**
**
**
**
**
**
**
62
**
**
**
53%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
52%
**
**
**
Catch-up services - watch
programmes or films recently
broadcast (e.g. using the BBC iPlayer)
62
**
**
**
**
**
**
**
**
**
**
**
**
**
**
57
**
**
**
47%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
48%
**
**
**
Browse the internet - e.g. online
shopping, checking emails, social
networking sites
28
**
**
**
**
**
**
**
**
**
**
**
**
**
**
28
**
**
**
21%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
23%
**
**
**
Applications that come with the TV that
allow you to watch programmes and
video clips (e.g. YouTube, Amazon
video)
28
**
**
**
**
**
**
**
**
**
**
**
**
**
**
25
**
**
**
21%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
21%
**
**
**
Free Video on-demand services - e.g.
a service which may provide films
(such as those recently available on
DVD), classic TV shows and other
content
24
**
**
**
**
**
**
**
**
**
**
**
**
**
**
22
**
**
**
18%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
18%
**
**
**
Applications that come with the TV that
allow you to play games
16
**
**
**
**
**
**
**
**
**
**
**
**
**
**
16
**
**
**
13%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
14%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 99
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your "Smart TV" set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games
console or computer. (MULTI CODE)
Base : Those with a 'Smart TV' in the household
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
o
~p
~q
~r
Unweighted total
136
74
62
13
25
71
27
16
11
9
41
53
40
21
22
107
7
5
17
Effective Weighted Sample
112
61
51
10
19
63
21
12
10
8
36
44
34
19
17
97
7
4
17
Total
131
69
62
12
23
75
21
11
9
7
43
54
42
19
17
119
5
2
4
Pay per view Video on-demand
services - e.g. a service such as
Blinkbox which may provide films
(such as those recently available on
DVD), classic TV shows and other
content
13
**
**
**
**
**
**
**
**
**
**
**
**
**
**
11
**
**
**
10%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
9%
**
**
**
Subscription Video on-demand
services such as LoveFilm or Netflix
13
**
**
**
**
**
**
**
**
**
**
**
**
**
**
13
**
**
**
10%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
11%
**
**
**
Making voice calls using the internet
4
**
**
**
**
**
**
**
**
**
**
**
**
**
**
4
**
**
**
3%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
3%
**
**
**
None of these
33
**
**
**
**
**
**
**
**
**
**
**
**
**
**
30
**
**
**
26%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
25%
**
**
**
Don't know
2
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2
**
**
**
2%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
2%
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 99
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your "Smart TV" set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games
console or computer. (MULTI CODE)
Base : Those with a 'Smart TV' in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
~c
~d
~e
~f
Unweighted total
136
104
32
88
48
85
34
Effective Weighted Sample
112
87
26
78
39
75
31
Total
131
106
26
99
32
89
38
Watching TV you've previously recorded
69
53
**
**
**
**
**
53%
50%
**
**
**
**
**
Catch-up services - watch programmes or films recently
broadcast (e.g. using the BBC iPlayer)
62
47
**
**
**
**
**
47%
45%
**
**
**
**
**
Browse the internet - e.g. online shopping, checking
emails, social networking sites
28
22
**
**
**
**
**
21%
21%
**
**
**
**
**
Applications that come with the TV that allow you to
watch programmes and video clips (e.g. YouTube,
Amazon video)
28
17
**
**
**
**
**
21%
16%
**
**
**
**
**
Free Video on-demand services - e.g. a service which
may provide films (such as those recently available on
DVD), classic TV shows and other content
24
19
**
**
**
**
**
18%
18%
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 99
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QH21 (QH63). SHOWCARD Which, if any, of the uses shown on this card have you used your "Smart TV" set for in the last 12 months? Please don't include anything you've done using an additional device to play the content, such as a games
console or computer. (MULTI CODE)
Base : Those with a 'Smart TV' in the household
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
~b
~c
~d
~e
~f
Unweighted total
136
104
32
88
48
85
34
Effective Weighted Sample
112
87
26
78
39
75
31
Total
131
106
26
99
32
89
38
Applications that come with the TV that allow you to play
games
16
12
**
**
**
**
**
13%
12%
**
**
**
**
**
Pay per view Video on-demand services - e.g. a service
such as Blinkbox which may provide films (such as those
recently available on DVD), classic TV shows and other
content
13
11
**
**
**
**
**
10%
10%
**
**
**
**
**
Subscription Video on-demand services such as
LoveFilm or Netflix
13
12
**
**
**
**
**
10%
11%
**
**
**
**
**
Making voice calls using the internet
4
2
**
**
**
**
**
3%
2%
**
**
**
**
**
None of these
33
29
**
**
**
**
**
26%
28%
**
**
**
**
**
Don't know
2
2
**
**
**
**
**
2%
2%
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 100
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QCHECK. Can I just check that you have the following services? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Landline phone
1887
905
983
207
322
676
683
247
180
192
383
528
570
348
439
1578
162
94
53
84%
84%
84%
67%
77%
87%
93%
68%
81%
84%
94%
94%
86%
85%
73%
84%
83%
85%
85%
c
cd
cde
g
g
ghi
lmn
n
n
Mobile phone
2038
977
1061
305
412
764
556
293
204
223
403
531
616
379
510
1711
168
100
58
91%
91%
91%
99%
98%
98%
76%
80%
92%
98%
99%
94%
93%
92%
85%
91%
86%
91%
94%
f
f
f
g
gh
gh
n
n
n
p
p
Fixed broadband internet access
1577
757
820
223
321
639
394
148
144
185
373
489
508
286
293
1333
125
75
45
70%
71%
70%
72%
76%
82%
54%
41%
65%
81%
91%
87%
77%
70%
49%
71%
64%
68%
72%
f
f
cdf
g
gh
ghi
lmn
mn
n
p
p
Mobile broadband internet access
184
95
89
34
60
74
17
20
15
20
52
58
56
33
37
157
13
10
4
8%
9%
8%
11%
14%
10%
2%
6%
7%
9%
13%
10%
8%
8%
6%
8%
7%
9%
7%
f
ef
f
gh
n
Narrowband internet access
24
11
13
4
2
11
7
3
2
3
4
4
7
3
9
20
-
2
1
1%
1%
1%
1%
*%
1%
1%
1%
1%
1%
1%
1%
1%
1%
2%
1%
-%
2%
2%
p
p
TV service with additional channels
you pay to receive
1339
662
677
177
281
527
354
137
120
141
303
367
422
252
296
1110
117
68
43
60%
62%
58%
57%
67%
68%
48%
38%
54%
62%
74%
65%
64%
61%
49%
59%
60%
62%
70%
f
cf
cf
g
g
ghi
n
n
n
op
No, none of these
13
9
3
2
3
3
5
7
-
-
-
-
3
1
9
9
3
1
-
1%
1%
*%
1%
1%
*%
1%
2%
-%
-%
-%
-%
*%
*%
1%
*%
2%
1%
-%
hij
klm
or
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 100
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QCHECK. Can I just check that you have the following services? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Landline phone
1887
1612
275
1082
798
1198
636
84%
83%
92%
86%
82%
90%
75%
a
d
f
Mobile phone
2038
1770
268
1238
790
1230
749
91%
91%
90%
99%
81%
92%
89%
d
f
Fixed broadband internet access
1577
1353
224
1025
547
1028
505
70%
70%
75%
82%
56%
77%
60%
a
d
f
Mobile broadband internet access
184
172
12
131
53
100
80
8%
9%
4%
10%
5%
8%
9%
b
d
Narrowband internet access
24
19
5
15
9
12
10
1%
1%
2%
1%
1%
1%
1%
TV service with additional channels you pay to receive
1339
1182
156
854
479
840
456
60%
61%
53%
68%
49%
63%
54%
b
d
f
No, none of these
13
11
1
4
9
3
9
1%
1%
*%
*%
1%
*%
1%
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 101
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QDM. And which, if any, of these services are you primarily or jointly responsible for - in terms of deciding which supplier or network to use? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Landline phone
1638
783
855
76
276
634
652
230
167
175
339
454
495
301
385
1372
143
81
42
73%
73%
73%
25%
66%
82%
89%
63%
75%
76%
83%
81%
75%
73%
64%
73%
73%
73%
68%
c
cd
cde
g
g
ghi
lmn
n
n
Mobile phone
1808
874
934
241
369
699
500
265
187
199
366
470
543
335
458
1513
154
91
51
81%
81%
80%
78%
88%
90%
68%
73%
84%
87%
90%
84%
82%
82%
76%
81%
79%
82%
82%
f
cf
cf
g
g
gh
n
n
n
Fixed broadband internet access
1328
631
696
89
283
585
370
131
133
168
323
411
429
240
246
1118
113
62
35
59%
59%
60%
29%
67%
76%
50%
36%
60%
73%
79%
73%
65%
59%
41%
60%
58%
56%
56%
cf
cdf
c
g
gh
gh
lmn
mn
n
Mobile broadband internet access
140
70
70
20
47
58
15
17
12
19
40
39
46
25
30
122
7
8
2
6%
6%
6%
6%
11%
8%
2%
5%
5%
8%
10%
7%
7%
6%
5%
7%
4%
7%
4%
f
cef
f
g
Narrowband internet access
15
9
6
1
1
5
7
2
1
2
1
4
6
-
5
13
-
1
*
1%
1%
1%
*%
*%
1%
1%
*%
*%
1%
*%
1%
1%
-%
1%
1%
-%
1%
1%
m
TV service with additional channels
you pay to receive
1052
522
530
61
230
444
316
117
104
115
252
284
325
203
239
865
100
55
32
47%
49%
45%
20%
55%
57%
43%
32%
47%
50%
62%
50%
49%
49%
40%
46%
51%
50%
52%
cf
cf
c
g
g
ghi
n
n
n
None of these
143
70
73
56
23
34
30
18
6
8
22
36
41
26
40
118
12
9
5
6%
7%
6%
18%
5%
4%
4%
5%
3%
4%
5%
6%
6%
6%
7%
6%
6%
8%
8%
def
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 101
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QDM. And which, if any, of these services are you primarily or jointly responsible for - in terms of deciding which supplier or network to use? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Landline phone
1638
1399
239
947
685
1051
545
73%
72%
80%
76%
70%
79%
65%
a
d
f
Mobile phone
1808
1576
232
1113
686
1088
670
81%
81%
78%
89%
70%
82%
79%
d
Fixed broadband internet access
1328
1144
184
880
442
864
429
59%
59%
62%
70%
45%
65%
51%
d
f
Mobile broadband internet access
140
132
8
102
38
75
62
6%
7%
3%
8%
4%
6%
7%
b
d
Narrowband internet access
15
12
3
8
7
8
6
1%
1%
1%
1%
1%
1%
1%
TV service with additional channels you pay to receive
1052
937
114
676
371
675
344
47%
48%
38%
54%
38%
51%
41%
b
d
f
None of these
143
125
18
67
76
84
54
6%
6%
6%
5%
8%
6%
6%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 102
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG1. Do you receive more than one of these services as part of an overall deal or package from the same supplier? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Yes
1248
609
640
132
272
497
347
120
126
142
285
374
382
235
256
1071
95
52
31
56%
57%
55%
43%
65%
64%
47%
33%
57%
62%
70%
67%
58%
57%
43%
57%
49%
47%
50%
cf
cf
g
g
gh
lmn
n
n
pqr
No
920
431
489
142
140
262
376
238
92
83
116
168
259
168
324
742
94
54
30
41%
40%
42%
46%
33%
34%
51%
65%
41%
36%
28%
30%
39%
41%
54%
40%
48%
49%
49%
de
de
hij
j
j
k
k
klm
o
o
o
Don't know
72
35
37
36
9
16
11
6
4
3
8
20
22
8
22
59
6
5
1
3%
3%
3%
12%
2%
2%
2%
2%
2%
1%
2%
4%
3%
2%
4%
3%
3%
4%
2%
def
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 102
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG1. Do you receive more than one of these services as part of an overall deal or package from the same supplier? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Yes
1248
1094
154
816
429
817
401
56%
56%
52%
65%
44%
61%
47%
d
f
No
920
781
140
407
505
475
415
41%
40%
47%
32%
52%
36%
49%
a
c
e
Don't know
72
68
4
30
41
41
29
3%
3%
1%
2%
4%
3%
3%
b
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 103
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1462
713
749
143
282
566
471
167
164
175
297
380
433
318
328
1101
121
116
124
Effective Weighted Sample
1215
592
623
116
229
483
404
139
130
142
248
323
361
269
272
979
119
96
123
Total
1248
609
640
132
272
497
347
120
126
142
285
374
382
235
256
1071
95
52
31
Landline phone
1129
558
571
107
239
457
326
103
115
127
248
343
340
215
230
963
90
48
28
90%
92%
89%
81%
88%
92%
94%
86%
92%
89%
87%
92%
89%
91%
90%
90%
94%
93%
91%
c
cd
One mobile phone
83
36
47
12
17
26
28
8
10
7
16
25
23
15
20
73
2
7
1
7%
6%
7%
9%
6%
5%
8%
7%
8%
5%
6%
7%
6%
6%
8%
7%
2%
13%
4%
p
opr
More than one mobile phone
25
10
14
6
5
12
2
2
4
3
2
3
11
5
6
21
3
1
-
2%
2%
2%
4%
2%
2%
1%
2%
4%
2%
1%
1%
3%
2%
2%
2%
3%
1%
-%
f
f
k
r
Internet - Fixed Broadband access
1083
528
554
117
233
454
278
95
105
127
257
337
336
203
206
935
78
44
26
87%
87%
87%
89%
86%
91%
80%
80%
83%
89%
90%
90%
88%
86%
80%
87%
82%
84%
86%
f
df
g
g
n
n
Internet - Mobile Broadband access
44
20
24
7
19
12
7
4
5
5
12
14
15
9
7
40
2
2
*
4%
3%
4%
5%
7%
2%
2%
3%
4%
4%
4%
4%
4%
4%
3%
4%
2%
4%
1%
ef
Internet - not broadband access
5
3
1
-
-
2
3
-
*
-
-
2
1
-
1
4
-
-
*
*%
1%
*%
-%
-%
*%
1%
-%
*%
-%
-%
*%
*%
-%
1%
*%
-%
-%
1%
TV service
680
337
344
76
160
285
160
59
65
78
172
186
204
137
151
587
58
20
15
55%
55%
54%
58%
59%
57%
46%
49%
52%
55%
60%
50%
54%
58%
59%
55%
61%
39%
50%
f
f
f
g
k
k
q
q
Don't know
13
4
9
3
4
2
3
6
2
1
2
4
4
1
4
12
1
-
*
1%
1%
1%
3%
1%
*%
1%
5%
1%
1%
1%
1%
1%
*%
2%
1%
1%
-%
1%
e
j
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 103
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1462
1241
221
828
630
895
443
Effective Weighted Sample
1215
1036
187
712
534
782
381
Total
1248
1094
154
816
429
817
401
Landline phone
1129
985
144
732
394
742
359
90%
90%
93%
90%
92%
91%
90%
One mobile phone
83
71
12
52
31
59
22
7%
6%
7%
6%
7%
7%
5%
More than one mobile phone
25
23
2
15
10
15
10
2%
2%
1%
2%
2%
2%
3%
Internet - Fixed Broadband access
1083
949
134
728
353
720
336
87%
87%
87%
89%
82%
88%
84%
d
f
Internet - Mobile Broadband access
44
42
2
32
12
24
20
4%
4%
1%
4%
3%
3%
5%
Internet - not broadband access
5
3
1
2
3
3
1
*%
*%
1%
*%
1%
*%
*%
TV service
680
629
51
459
218
446
220
55%
58%
33%
56%
51%
55%
55%
b
Don't know
13
11
2
6
8
9
3
1%
1%
1%
1%
2%
1%
1%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 104
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Landline phone
1129
558
571
107
239
457
326
103
115
127
248
343
340
215
230
963
90
48
28
50%
52%
49%
34%
57%
59%
44%
28%
52%
55%
61%
61%
51%
52%
38%
51%
46%
44%
45%
cf
cf
c
g
g
gh
lmn
n
n
q
One mobile phone
83
36
47
12
17
26
28
8
10
7
16
25
23
15
20
73
2
7
1
4%
3%
4%
4%
4%
3%
4%
2%
4%
3%
4%
4%
3%
4%
3%
4%
1%
6%
2%
p
pr
More than one mobile phone
25
10
14
6
5
12
2
2
4
3
2
3
11
5
6
21
3
1
-
1%
1%
1%
2%
1%
2%
*%
1%
2%
1%
1%
*%
2%
1%
1%
1%
2%
1%
-%
f
f
r
Internet - Fixed Broadband access
1083
528
554
117
233
454
278
95
105
127
257
337
336
203
206
935
78
44
26
48%
49%
48%
38%
55%
59%
38%
26%
47%
55%
63%
60%
51%
49%
34%
50%
40%
40%
43%
cf
cf
g
g
gh
lmn
n
n
pqr
Internet - Mobile Broadband access
44
20
24
7
19
12
7
4
5
5
12
14
15
9
7
40
2
2
*
2%
2%
2%
2%
5%
1%
1%
1%
2%
2%
3%
2%
2%
2%
1%
2%
1%
2%
*%
ef
g
Internet - not broadband access
5
3
1
-
-
2
3
-
*
-
-
2
1
-
1
4
-
-
*
*%
*%
*%
-%
-%
*%
*%
-%
*%
-%
-%
*%
*%
-%
*%
*%
-%
-%
*%
TV service
680
337
344
76
160
285
160
59
65
78
172
186
204
137
151
587
58
20
15
30%
31%
29%
25%
38%
37%
22%
16%
29%
34%
42%
33%
31%
33%
25%
31%
30%
18%
25%
cf
cf
g
g
gh
n
n
n
qr
q
Don't know
13
4
9
3
4
2
3
6
2
1
2
4
4
1
4
12
1
-
*
1%
*%
1%
1%
1%
*%
*%
2%
1%
1%
1%
1%
1%
*%
1%
1%
*%
-%
*%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 104
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG2 (QG3A). SHOWCARD Thinking about the service package you consider to be the main one, or the one your household spends the most on... Please could you tell me which services are part of this deal or package you have with the same
supplier? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Landline phone
1129
985
144
732
394
742
359
50%
51%
48%
58%
40%
56%
42%
d
f
One mobile phone
83
71
12
52
31
59
22
4%
4%
4%
4%
3%
4%
3%
f
More than one mobile phone
25
23
2
15
10
15
10
1%
1%
1%
1%
1%
1%
1%
Internet - Fixed Broadband access
1083
949
134
728
353
720
336
48%
49%
45%
58%
36%
54%
40%
d
f
Internet - Mobile Broadband access
44
42
2
32
12
24
20
2%
2%
1%
3%
1%
2%
2%
d
Internet - not broadband access
5
3
1
2
3
3
1
*%
*%
*%
*%
*%
*%
*%
TV service
680
629
51
459
218
446
220
30%
32%
17%
37%
22%
33%
26%
b
d
f
Don't know
13
11
2
6
8
9
3
1%
1%
1%
*%
1%
1%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 105
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1462
713
749
143
282
566
471
167
164
175
297
380
433
318
328
1101
121
116
124
Effective Weighted Sample
1215
592
623
116
229
483
404
139
130
142
248
323
361
269
272
979
119
96
123
Total
1248
609
640
132
272
497
347
120
126
142
285
374
382
235
256
1071
95
52
31
Sky
396
200
196
38
108
172
77
27
35
41
102
121
111
85
78
319
43
22
12
32%
33%
31%
29%
40%
35%
22%
23%
28%
29%
36%
32%
29%
36%
31%
30%
46%
42%
40%
cf
f
g
o
o
o
Virgin Media (previously NTL/
Telewest)
368
186
182
52
75
140
101
47
39
39
82
95
119
59
94
346
14
2
5
29%
31%
28%
39%
28%
28%
29%
39%
31%
27%
29%
26%
31%
25%
37%
32%
15%
5%
15%
def
ij
km
pqr
q
q
BT
260
127
133
16
40
105
99
20
24
34
62
89
74
53
43
217
21
11
10
21%
21%
21%
12%
15%
21%
29%
17%
19%
24%
22%
24%
19%
22%
17%
20%
22%
22%
31%
cd
cde
n
o
Talk Talk/ Carphone Warehouse
129
58
71
14
15
48
51
17
14
17
16
39
41
23
25
105
12
9
2
10%
9%
11%
11%
6%
10%
15%
14%
11%
12%
6%
11%
11%
10%
10%
10%
12%
18%
7%
de
j
j
or
Orange
22
7
15
4
7
10
2
2
1
4
4
8
7
2
5
19
1
2
-
2%
1%
2%
3%
2%
2%
1%
2%
1%
3%
2%
2%
2%
1%
2%
2%
1%
5%
-%
r
O2
19
4
15
3
9
3
4
3
4
1
2
4
8
3
3
16
2
*
*
1%
1%
2%
2%
3%
1%
1%
2%
3%
1%
1%
1%
2%
1%
1%
2%
2%
1%
1%
a
ef
Plusnet
9
4
5
-
3
3
3
-
1
1
2
3
3
3
-
8
-
*
*
1%
1%
1%
-%
1%
1%
1%
-%
1%
1%
1%
1%
1%
1%
-%
1%
-%
1%
1%
Vodafone
9
5
3
*
4
2
3
2
1
1
2
-
4
3
2
8
-
*
-
1%
1%
1%
*%
1%
*%
1%
2%
1%
1%
1%
-%
1%
1%
1%
1%
-%
1%
-%
Other
29
13
16
4
7
13
5
1
6
3
11
10
11
4
4
23
2
3
1
2%
2%
2%
3%
3%
3%
2%
1%
4%
2%
4%
3%
3%
2%
2%
2%
2%
7%
3%
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 105
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1462
713
749
143
282
566
471
167
164
175
297
380
433
318
328
1101
121
116
124
Effective Weighted Sample
1215
592
623
116
229
483
404
139
130
142
248
323
361
269
272
979
119
96
123
Total
1248
609
640
132
272
497
347
120
126
142
285
374
382
235
256
1071
95
52
31
Don't know
8
4
4
2
4
-
2
1
-
1
1
4
4
-
-
8
-
-
*
1%
1%
1%
1%
1%
-%
1%
1%
-%
1%
*%
1%
1%
-%
-%
1%
-%
-%
1%
e
e
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 105
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1462
1241
221
828
630
895
443
Effective Weighted Sample
1215
1036
187
712
534
782
381
Total
1248
1094
154
816
429
817
401
Sky
396
354
42
285
111
257
127
32%
32%
27%
35%
26%
31%
32%
d
Virgin Media (previously NTL/ Telewest)
368
360
8
233
131
224
139
29%
33%
5%
29%
31%
27%
35%
b
e
BT
260
185
75
165
95
188
63
21%
17%
49%
20%
22%
23%
16%
a
f
Talk Talk/ Carphone Warehouse
129
114
14
69
59
84
42
10%
10%
9%
9%
14%
10%
11%
c
Orange
22
17
6
18
5
20
3
2%
2%
4%
2%
1%
2%
1%
a
f
O2
19
16
2
13
6
13
6
1%
2%
1%
2%
1%
2%
1%
Plusnet
9
7
2
6
3
7
2
1%
1%
1%
1%
1%
1%
*%
Vodafone
9
8
*
5
3
2
7
1%
1%
*%
1%
1%
*%
2%
e
Other
29
25
4
19
10
17
11
2%
2%
3%
2%
2%
2%
3%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 105
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QG3 (QG3D). Which supplier do you use for this package of services? (SINGLE CODE)
Base : Those with a bundle of services, who receive any of these services as part of an overall deal or package
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1462
1241
221
828
630
895
443
Effective Weighted Sample
1215
1036
187
712
534
782
381
Total
1248
1094
154
816
429
817
401
Don't know
8
8
*
3
5
7
1
1%
1%
*%
*%
1%
1%
*%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 106
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
7 days a week
(7.0)
1036
517
519
107
169
378
383
132
90
116
213
298
305
195
237
875
84
46
31
46%
48%
45%
34%
40%
49%
52%
36%
41%
51%
52%
53%
46%
48%
39%
47%
43%
42%
51%
cd
cd
gh
gh
ln
n
n
6 days a week
(6.0)
91
48
43
8
21
38
24
13
10
9
26
26
28
16
22
83
3
3
2
4%
4%
4%
3%
5%
5%
3%
3%
4%
4%
6%
5%
4%
4%
4%
4%
2%
3%
3%
p
5 days a week
(5.0)
196
85
110
22
46
86
42
20
18
25
60
48
68
41
38
163
14
14
4
9%
8%
9%
7%
11%
11%
6%
5%
8%
11%
15%
9%
10%
10%
6%
9%
7%
13%
7%
f
f
g
gh
n
n
or
3 or 4 days a week
(3.5)
171
72
99
36
26
59
50
25
13
18
35
55
46
23
46
148
14
4
5
8%
7%
8%
12%
6%
8%
7%
7%
6%
8%
9%
10%
7%
6%
8%
8%
7%
4%
8%
def
m
q
q
1 or 2 days a week
(1.5)
173
83
90
31
46
44
52
34
22
19
24
35
49
27
62
141
16
11
5
8%
8%
8%
10%
11%
6%
7%
9%
10%
8%
6%
6%
7%
7%
10%
8%
8%
10%
8%
e
ef
km
Less often
(0.5)
109
59
50
24
25
29
31
26
11
5
15
23
31
17
38
91
9
6
3
5%
5%
4%
8%
6%
4%
4%
7%
5%
2%
4%
4%
5%
4%
6%
5%
5%
5%
5%
ef
ij
Never/ do not listen to the
radio
(0.0)
461
208
252
81
88
140
152
113
58
37
35
78
133
92
158
370
53
27
11
21%
19%
22%
26%
21%
18%
21%
31%
26%
16%
9%
14%
20%
22%
26%
20%
27%
24%
18%
e
ij
ij
j
k
k
kl
or
Don't know
3
2
2
1
-
1
1
1
*
-
1
-
2
-
1
3
1
*
-
*%
*%
*%
*%
-%
*%
*%
*%
*%
-%
*%
-%
*%
-%
*%
*%
*%
*%
-%
Mean number of days during
an average week
4.3
4.4
4.3
3.5
4.1
4.6
4.5
3.5
3.9
4.7
5.2
4.9
4.4
4.4
3.8
4.4
3.9
4.0
4.5
c
cd
cd
gh
ghi
lmn
n
n
p
p
Standard deviation
2.95
2.95
2.95
2.98
2.95
2.83
2.99
3.11
3.07
2.78
2.43
2.73
2.93
2.99
3.06
2.93
3.09
3.03
2.95
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 106
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Standard error
.06
.08
.08
.16
.14
.09
.09
.14
.18
.16
.12
.11
.11
.13
.11
.07
.20
.19
.19
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 106
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
7 days a week
(7.0)
1036
877
160
608
425
675
330
46%
45%
54%
49%
44%
51%
39%
a
d
f
6 days a week
(6.0)
91
80
11
60
31
54
35
4%
4%
4%
5%
3%
4%
4%
d
5 days a week
(5.0)
196
169
26
152
43
123
69
9%
9%
9%
12%
4%
9%
8%
d
3 or 4 days a week
(3.5)
171
151
19
96
73
99
67
8%
8%
7%
8%
8%
7%
8%
1 or 2 days a week
(1.5)
173
153
20
79
94
94
74
8%
8%
7%
6%
10%
7%
9%
c
Less often
(0.5)
109
95
14
48
57
51
54
5%
5%
5%
4%
6%
4%
6%
c
e
Never/ do not listen to the radio
(0.0)
461
413
48
207
251
236
214
21%
21%
16%
17%
26%
18%
25%
b
c
e
Don't know
3
3
-
2
2
1
3
*%
*%
-%
*%
*%
*%
*%
Mean number of days during an average
week
4.3
4.3
4.8
4.7
3.9
4.6
3.8
a
d
f
Standard deviation
2.95
2.96
2.84
2.79
3.09
2.86
3.03
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 106
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP1. SHOWCARD During an average week, on how many days do you listen to the radio (including listening at home, in the car, at work, via mobile phone, personal stereo)? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Standard error
.06
.06
.13
.08
.08
.07
.10
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 107
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2A (QP11A). SHOWCARD How often, if at all, do you access the radio via - Radio set with AM Stereo - either at home or on portable radio. (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
242
126
117
28
29
76
109
49
17
28
51
62
62
45
74
206
16
12
8
14%
15%
13%
12%
9%
12%
19%
20%
10%
14%
14%
13%
12%
14%
17%
14%
11%
14%
16%
cde
hj
l
At least weekly
150
82
69
17
25
52
56
26
10
16
37
43
42
27
38
121
23
3
4
8%
9%
8%
8%
7%
8%
10%
10%
6%
9%
10%
9%
8%
8%
9%
8%
16%
3%
7%
q
oqr
At least monthly
71
38
33
11
15
22
23
10
5
7
11
24
14
16
17
55
11
3
2
4%
4%
4%
5%
4%
3%
4%
4%
3%
4%
3%
5%
3%
5%
4%
4%
8%
3%
3%
oqr
Have tried it once
99
41
58
10
18
33
38
15
6
13
14
13
36
18
32
85
4
10
1
6%
5%
6%
4%
6%
5%
7%
6%
3%
7%
4%
3%
7%
6%
7%
6%
3%
12%
2%
k
k
k
r
opr
Never
873
414
459
118
183
314
259
102
92
95
172
234
275
162
202
744
51
44
35
49%
48%
50%
52%
55%
49%
44%
41%
56%
49%
46%
48%
52%
51%
46%
50%
36%
53%
68%
f
gj
n
p
p
opq
Do not have access to device
340
164
177
44
62
138
96
48
34
33
88
108
100
52
81
290
37
12
2
19%
19%
19%
19%
19%
22%
17%
19%
21%
17%
24%
22%
19%
16%
18%
19%
26%
14%
3%
f
m
r
oqr
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 107
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2A (QP11A). SHOWCARD How often, if at all, do you access the radio via - Radio set with AM Stereo - either at home or on portable radio. (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
242
213
30
127
115
130
104
14%
14%
12%
12%
16%
12%
17%
c
e
At least weekly
150
135
15
88
60
71
76
8%
9%
6%
8%
8%
6%
12%
e
At least monthly
71
65
6
41
30
45
24
4%
4%
2%
4%
4%
4%
4%
Have tried it once
99
94
5
58
41
50
48
6%
6%
2%
6%
6%
5%
8%
b
e
Never
873
718
155
539
329
593
246
49%
47%
62%
52%
45%
54%
39%
a
d
f
Do not have access to device
340
301
39
191
148
207
132
19%
20%
16%
18%
20%
19%
21%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 108
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2B (QP11B). SHOWCARD How often, if at all, do you access the radio via - Radio set with FM stereo - either at home or on portable radio. (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
558
269
289
48
67
204
239
86
47
65
99
146
155
109
146
475
39
27
16
31%
31%
32%
21%
20%
32%
41%
34%
29%
34%
26%
30%
29%
34%
33%
32%
28%
33%
32%
cd
cde
j
At least weekly
270
127
143
29
51
102
88
44
28
22
61
72
82
38
77
218
33
13
6
15%
15%
16%
13%
15%
16%
15%
18%
17%
11%
16%
15%
16%
12%
17%
15%
23%
16%
13%
m
or
At least monthly
102
45
56
18
23
34
27
12
8
11
19
32
30
14
25
82
8
10
2
6%
5%
6%
8%
7%
5%
5%
5%
5%
6%
5%
7%
6%
4%
6%
5%
6%
12%
4%
opr
Have tried it once
57
22
35
10
12
18
17
10
7
7
9
7
23
10
17
47
2
7
1
3%
3%
4%
4%
4%
3%
3%
4%
4%
4%
2%
1%
4%
3%
4%
3%
1%
8%
2%
k
k
opr
Never
571
292
279
88
133
195
154
65
50
68
127
158
169
111
133
496
34
17
23
32%
34%
31%
39%
40%
31%
27%
26%
31%
35%
34%
33%
32%
35%
30%
33%
24%
21%
45%
ef
ef
g
g
pq
opq
Do not have access to device
218
109
109
35
45
82
56
33
24
18
58
69
69
36
45
182
26
9
2
12%
13%
12%
15%
14%
13%
10%
13%
15%
9%
16%
14%
13%
11%
10%
12%
18%
11%
4%
f
i
r
or
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 108
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2B (QP11B). SHOWCARD How often, if at all, do you access the radio via - Radio set with FM stereo - either at home or on portable radio. (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
558
461
97
313
245
352
190
31%
30%
39%
30%
34%
32%
30%
a
At least weekly
270
236
35
154
116
148
116
15%
15%
14%
15%
16%
13%
18%
e
At least monthly
102
92
10
61
38
60
39
6%
6%
4%
6%
5%
5%
6%
Have tried it once
57
56
1
34
22
31
25
3%
4%
1%
3%
3%
3%
4%
b
Never
571
482
89
351
217
380
168
32%
32%
35%
34%
30%
35%
27%
f
Do not have access to device
218
200
19
132
85
126
90
12%
13%
7%
13%
12%
12%
14%
b
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 109
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2C (QP11C). SHOWCARD How often, if at all, do you access the radio via - Mobile phone. (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
56
24
32
14
14
21
7
14
2
12
11
12
6
20
18
47
6
2
2
3%
3%
3%
6%
4%
3%
1%
6%
1%
6%
3%
2%
1%
6%
4%
3%
4%
3%
3%
f
f
f
h
h
kl
l
At least weekly
101
50
50
28
31
32
9
8
10
12
31
27
33
14
27
90
5
3
3
6%
6%
6%
12%
9%
5%
2%
3%
6%
6%
8%
6%
6%
5%
6%
6%
4%
4%
5%
ef
ef
f
g
At least monthly
67
34
33
20
12
27
8
4
1
10
27
20
18
15
14
55
6
4
1
4%
4%
4%
9%
4%
4%
1%
2%
1%
5%
7%
4%
3%
5%
3%
4%
5%
5%
3%
def
f
f
gh
gh
Have tried it once
116
66
50
19
35
52
10
10
9
15
33
43
31
21
19
102
7
4
2
7%
8%
5%
8%
10%
8%
2%
4%
5%
8%
9%
9%
6%
7%
4%
7%
5%
5%
3%
f
f
f
g
n
Never
1199
576
623
127
222
454
396
152
120
128
243
327
374
215
282
1000
100
59
40
68%
67%
68%
56%
67%
72%
68%
61%
73%
67%
65%
68%
71%
67%
64%
67%
71%
70%
78%
c
c
c
g
n
o
Do not have access to device
238
113
124
20
18
48
151
61
21
14
28
55
65
33
83
207
17
10
4
13%
13%
14%
9%
5%
8%
26%
25%
13%
7%
8%
11%
12%
11%
19%
14%
12%
13%
8%
cde
hij
klm
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 109
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2C (QP11C). SHOWCARD How often, if at all, do you access the radio via - Mobile phone. (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
56
52
4
30
26
29
25
3%
3%
1%
3%
4%
3%
4%
At least weekly
101
91
9
69
32
69
29
6%
6%
4%
7%
4%
6%
5%
d
At least monthly
67
61
6
48
19
30
35
4%
4%
2%
5%
3%
3%
6%
d
e
Have tried it once
116
113
3
90
25
60
54
7%
7%
1%
9%
3%
6%
9%
b
d
e
Never
1199
1008
192
737
455
777
382
68%
66%
77%
71%
63%
71%
61%
a
d
f
Do not have access to device
238
201
37
70
167
130
103
13%
13%
15%
7%
23%
12%
16%
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 110
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2D (QP11D). SHOWCARD How often, if at all, do you access the radio via - Digital radio through TV. (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
62
21
41
10
11
22
20
14
2
7
11
17
19
10
16
45
9
7
2
4%
2%
4%
4%
3%
3%
3%
6%
1%
4%
3%
3%
4%
3%
4%
3%
6%
8%
4%
a
h
o
o
At least weekly
169
80
89
24
36
72
36
17
15
23
40
47
49
36
37
136
16
14
3
10%
9%
10%
10%
11%
11%
6%
7%
9%
12%
11%
10%
9%
11%
8%
9%
11%
17%
6%
f
f
f
g
or
At least monthly
146
80
66
28
30
61
27
18
6
17
45
46
49
23
28
106
32
3
5
8%
9%
7%
12%
9%
10%
5%
7%
4%
9%
12%
9%
9%
7%
6%
7%
22%
4%
9%
f
f
f
h
gh
oqr
q
Have tried it once
147
78
69
16
36
57
38
9
23
18
27
49
35
26
37
130
8
5
3
8%
9%
8%
7%
11%
9%
6%
3%
14%
9%
7%
10%
7%
8%
8%
9%
6%
7%
6%
f
gj
g
g
l
Never
1054
517
537
121
199
373
360
136
103
115
221
277
324
196
254
903
69
46
36
59%
60%
59%
53%
60%
59%
62%
54%
63%
60%
59%
57%
61%
62%
57%
60%
49%
54%
71%
c
p
opq
Do not have access to device
198
88
110
29
20
49
100
56
14
12
29
48
52
27
71
181
8
8
1
11%
10%
12%
13%
6%
8%
17%
22%
9%
6%
8%
10%
10%
8%
16%
12%
5%
10%
3%
de
de
hij
klm
pr
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 110
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2D (QP11D). SHOWCARD How often, if at all, do you access the radio via - Digital radio through TV. (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
62
54
8
31
31
39
21
4%
4%
3%
3%
4%
4%
3%
At least weekly
169
146
23
115
53
103
63
10%
10%
9%
11%
7%
9%
10%
d
At least monthly
146
133
13
103
43
83
59
8%
9%
5%
10%
6%
8%
9%
b
d
Have tried it once
147
139
7
95
52
77
67
8%
9%
3%
9%
7%
7%
11%
b
e
Never
1054
886
167
628
421
689
329
59%
58%
67%
60%
58%
63%
52%
a
f
Do not have access to device
198
167
31
74
123
107
90
11%
11%
13%
7%
17%
10%
14%
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 111
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2E (QP11E). SHOWCARD How often, if at all, do you access the radio via - Digital radio through the internet. (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
48
30
17
10
11
18
8
2
1
5
12
19
14
8
6
41
4
2
1
3%
3%
2%
5%
3%
3%
1%
1%
*%
3%
3%
4%
3%
2%
1%
3%
3%
2%
2%
b
f
gh
n
At least weekly
97
60
37
29
11
46
11
8
5
10
37
43
26
10
17
85
6
4
2
5%
7%
4%
13%
3%
7%
2%
3%
3%
5%
10%
9%
5%
3%
4%
6%
5%
4%
3%
b
def
df
ghi
lmn
At least monthly
105
58
47
21
21
48
16
6
7
11
36
47
38
11
8
98
5
1
1
6%
7%
5%
9%
6%
8%
3%
2%
4%
6%
10%
10%
7%
4%
2%
7%
3%
2%
2%
f
f
f
g
gh
mn
mn
qr
Have tried it once
103
48
54
19
32
35
17
5
12
12
23
34
33
18
17
84
11
5
2
6%
6%
6%
8%
10%
6%
3%
2%
7%
6%
6%
7%
6%
6%
4%
6%
8%
7%
3%
f
ef
f
g
g
g
n
r
Never
1125
526
599
125
223
418
359
143
109
132
231
286
357
219
262
936
91
56
42
63%
61%
66%
55%
67%
66%
62%
58%
67%
69%
62%
59%
68%
69%
59%
62%
65%
67%
82%
a
c
c
g
kn
kn
opq
Do not have access to device
299
142
157
24
36
69
170
86
31
21
32
55
59
52
133
256
24
15
4
17%
16%
17%
10%
11%
11%
29%
34%
19%
11%
9%
11%
11%
16%
30%
17%
17%
18%
7%
cde
hij
ij
kl
klm
r
r
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 111
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2E (QP11E). SHOWCARD How often, if at all, do you access the radio via - Digital radio through the internet. (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
48
43
5
30
17
31
16
3%
3%
2%
3%
2%
3%
2%
At least weekly
97
85
11
65
32
61
34
5%
6%
5%
6%
4%
6%
5%
At least monthly
105
98
7
83
22
70
34
6%
6%
3%
8%
3%
6%
5%
b
d
Have tried it once
103
97
6
70
32
61
40
6%
6%
2%
7%
4%
6%
6%
b
d
Never
1125
938
187
693
427
731
353
63%
61%
75%
66%
59%
67%
56%
a
d
f
Do not have access to device
299
265
34
103
194
143
152
17%
17%
13%
10%
27%
13%
24%
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 112
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2F (QP11F). SHOWCARD How often, if at all, do you access the radio via - DAB radio set. (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
333
186
146
27
52
119
135
26
31
39
77
131
98
55
48
289
21
16
6
19%
22%
16%
12%
16%
19%
23%
10%
19%
20%
21%
27%
19%
17%
11%
19%
15%
19%
13%
b
c
cde
g
g
g
lmn
n
n
r
At least weekly
157
82
75
13
33
69
42
10
11
17
55
65
40
21
31
138
13
4
2
9%
10%
8%
6%
10%
11%
7%
4%
6%
9%
15%
13%
8%
7%
7%
9%
9%
5%
4%
cf
g
ghi
lmn
r
r
At least monthly
46
21
25
10
12
18
6
2
3
3
14
20
13
10
4
42
2
1
2
3%
2%
3%
4%
4%
3%
1%
1%
2%
1%
4%
4%
2%
3%
1%
3%
1%
1%
3%
f
f
f
g
n
n
Have tried it once
39
17
22
5
9
18
8
4
1
4
5
10
20
5
4
34
-
5
-
2%
2%
2%
2%
3%
3%
1%
2%
1%
2%
1%
2%
4%
2%
1%
2%
-%
6%
-%
n
pr
opr
Never
636
291
345
94
122
223
197
99
61
74
114
141
195
127
170
542
43
23
28
36%
34%
38%
41%
37%
35%
34%
40%
37%
39%
30%
29%
37%
40%
38%
36%
31%
27%
54%
j
k
k
k
q
opq
Do not have access to device
565
266
298
79
104
189
192
109
58
55
109
116
163
101
185
454
62
35
13
32%
31%
33%
35%
31%
30%
33%
44%
35%
29%
29%
24%
31%
32%
42%
30%
44%
42%
26%
ij
k
k
klm
or
or
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 112
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2F (QP11F). SHOWCARD How often, if at all, do you access the radio via - DAB radio set. (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
333
280
53
203
129
229
97
19%
18%
21%
19%
18%
21%
15%
f
At least weekly
157
141
16
115
42
99
56
9%
9%
6%
11%
6%
9%
9%
d
At least monthly
46
43
3
31
14
36
9
3%
3%
1%
3%
2%
3%
1%
f
Have tried it once
39
38
1
27
12
22
18
2%
2%
1%
3%
2%
2%
3%
b
Never
636
526
110
373
259
417
191
36%
34%
44%
36%
36%
38%
30%
a
f
Do not have access to device
565
498
66
295
268
293
258
32%
33%
26%
28%
37%
27%
41%
b
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 113
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2G (QP11G) SHOWCARD How often, if at all, do you access the radio via - A car radio (FM). (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
646
334
312
75
119
300
151
36
57
83
186
218
202
137
88
527
57
33
28
36%
39%
34%
33%
36%
47%
26%
14%
35%
43%
50%
45%
38%
43%
20%
35%
40%
40%
55%
f
f
cdf
g
g
gh
ln
n
n
opq
At least weekly
416
202
214
56
82
145
132
43
41
44
99
128
127
73
88
362
23
20
11
23%
23%
23%
25%
25%
23%
23%
17%
25%
23%
27%
26%
24%
23%
20%
24%
16%
25%
21%
g
g
n
p
At least monthly
68
34
34
13
18
18
18
5
8
4
12
26
22
6
14
64
1
2
1
4%
4%
4%
6%
6%
3%
3%
2%
5%
2%
3%
5%
4%
2%
3%
4%
1%
3%
1%
e
m
p
Have tried it once
27
14
13
2
5
8
12
4
1
5
3
6
8
5
9
20
2
5
-
2%
2%
1%
1%
2%
1%
2%
2%
*%
2%
1%
1%
1%
2%
2%
1%
2%
6%
-%
or
Never
339
156
184
39
55
98
148
76
29
36
47
68
90
68
113
292
23
14
9
19%
18%
20%
17%
17%
15%
25%
30%
18%
19%
13%
14%
17%
21%
25%
19%
17%
17%
19%
cde
hij
k
kl
Do not have access to device
280
124
156
42
53
65
120
85
28
20
25
40
78
30
132
235
35
9
2
16%
14%
17%
19%
16%
10%
21%
34%
17%
11%
7%
8%
15%
9%
30%
16%
25%
10%
4%
e
e
e
hij
j
km
klm
r
oqr
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 113
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2G (QP11G) SHOWCARD How often, if at all, do you access the radio via - A car radio (FM). (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
646
546
100
490
153
443
175
36%
36%
40%
47%
21%
40%
28%
d
f
At least weekly
416
349
66
257
159
268
137
23%
23%
26%
25%
22%
24%
22%
At least monthly
68
60
8
36
32
45
23
4%
4%
3%
3%
4%
4%
4%
Have tried it once
27
26
1
12
14
16
11
2%
2%
1%
1%
2%
1%
2%
Never
339
286
54
159
178
213
117
19%
19%
21%
15%
25%
19%
19%
c
Do not have access to device
280
259
21
90
187
111
166
16%
17%
8%
9%
26%
10%
26%
b
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 114
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2H (QP11H) SHOWCARD How often, if at all, do you access the radio via - A car radio (AM). (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
209
123
86
27
30
96
56
13
8
26
61
76
66
40
25
162
26
12
9
12%
14%
9%
12%
9%
15%
10%
5%
5%
14%
16%
16%
13%
13%
6%
11%
18%
14%
17%
b
df
gh
gh
n
n
n
o
o
At least weekly
157
82
75
25
29
61
43
11
11
16
49
45
47
39
26
133
16
6
3
9%
9%
8%
11%
9%
10%
7%
5%
6%
8%
13%
9%
9%
12%
6%
9%
11%
7%
6%
gh
n
At least monthly
52
35
16
6
6
17
23
3
2
6
12
26
14
5
7
46
4
*
1
3%
4%
2%
2%
2%
3%
4%
1%
2%
3%
3%
5%
3%
2%
2%
3%
3%
*%
2%
b
lmn
Have tried it once
59
28
31
8
14
18
20
7
8
8
6
18
14
10
16
46
2
10
*
3%
3%
3%
3%
4%
3%
3%
3%
5%
4%
2%
4%
3%
3%
4%
3%
1%
12%
1%
opr
Never
826
384
441
100
166
298
261
113
91
90
163
209
246
163
207
703
48
40
35
47%
44%
48%
44%
50%
47%
45%
45%
56%
47%
44%
43%
47%
51%
47%
47%
34%
48%
69%
gj
k
p
p
opq
Do not have access to device
474
212
262
62
87
145
179
102
43
46
81
112
140
60
161
410
47
15
2
27%
25%
29%
27%
26%
23%
31%
41%
26%
24%
22%
23%
27%
19%
36%
27%
33%
18%
5%
a
e
hij
m
klm
qr
qr
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 114
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2H (QP11H) SHOWCARD How often, if at all, do you access the radio via - A car radio (AM). (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
209
186
23
153
56
137
63
12%
12%
9%
15%
8%
13%
10%
d
At least weekly
157
143
14
102
53
84
70
9%
9%
6%
10%
7%
8%
11%
b
e
At least monthly
52
45
6
32
20
35
15
3%
3%
3%
3%
3%
3%
2%
Have tried it once
59
54
5
36
22
30
28
3%
4%
2%
3%
3%
3%
4%
Never
826
669
157
508
314
568
223
47%
44%
63%
49%
43%
52%
35%
a
d
f
Do not have access to device
474
429
45
213
258
241
231
27%
28%
18%
20%
36%
22%
37%
b
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 115
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2I (QP11I) SHOWCARD How often, if at all, do you access the radio via - A car radio (DAB). (SINGLE CODE)
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
Every day
143
81
62
13
31
63
36
6
8
19
37
55
52
20
16
129
5
6
3
8%
9%
7%
6%
9%
10%
6%
2%
5%
10%
10%
11%
10%
6%
4%
9%
4%
7%
6%
b
f
g
gh
mn
n
p
At least weekly
62
35
27
11
7
20
24
2
3
8
14
20
16
11
15
54
4
4
1
3%
4%
3%
5%
2%
3%
4%
1%
2%
4%
4%
4%
3%
3%
3%
4%
3%
4%
2%
g
g
At least monthly
14
9
5
3
4
3
5
3
-
-
5
6
3
1
5
14
-
-
-
1%
1%
1%
1%
1%
*%
1%
1%
-%
-%
1%
1%
1%
*%
1%
1%
-%
-%
-%
Have tried it once
12
7
5
5
3
4
1
1
1
1
-
5
3
3
1
11
1
-
*
1%
1%
1%
2%
1%
1%
*%
*%
1%
*%
-%
1%
1%
1%
*%
1%
1%
-%
*%
f
Never
742
348
394
105
144
247
246
108
70
84
143
185
213
156
187
626
48
34
34
42%
40%
43%
46%
43%
39%
42%
43%
43%
44%
38%
38%
40%
49%
42%
42%
34%
41%
68%
kl
p
opq
Do not have access to device
802
384
418
90
144
298
270
129
81
80
175
213
241
129
219
666
84
40
12
45%
44%
46%
40%
43%
47%
46%
52%
50%
42%
47%
44%
46%
40%
49%
44%
59%
48%
24%
i
m
r
oqr
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 115
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP2I (QP11I) SHOWCARD How often, if at all, do you access the radio via - A car radio (DAB). (SINGLE CODE)
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
Every day
143
125
18
107
37
95
46
8%
8%
7%
10%
5%
9%
7%
d
At least weekly
62
57
5
37
24
39
22
3%
4%
2%
4%
3%
4%
4%
At least monthly
14
14
1
6
9
9
5
1%
1%
*%
1%
1%
1%
1%
Have tried it once
12
12
*
11
1
2
10
1%
1%
*%
1%
*%
*%
2%
d
e
Never
742
616
126
435
303
506
202
42%
40%
50%
42%
42%
46%
32%
a
f
Do not have access to device
802
702
100
448
350
445
345
45%
46%
40%
43%
48%
41%
55%
b
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 116
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY - EVER USE DIGITAL RADIO
Base : Those who listen to radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2137
1040
1097
252
355
722
808
360
214
242
392
506
613
437
578
1563
182
188
204
Effective Weighted Sample
1765
860
904
206
288
611
686
298
170
197
326
428
505
361
484
1392
178
153
202
Total
1776
864
912
228
332
635
581
249
164
192
373
485
528
319
443
1500
141
84
51
YES, EVER USED
1004
517
487
128
197
392
287
100
83
118
251
333
302
167
201
850
85
45
24
57%
60%
53%
56%
59%
62%
49%
40%
51%
62%
67%
69%
57%
53%
45%
57%
60%
54%
47%
b
f
f
g
gh
gh
lmn
n
n
r
r
YES, USE AT LEAST MONTHLY
913
469
444
118
174
354
267
93
72
108
233
310
277
150
175
771
81
40
21
51%
54%
49%
52%
52%
56%
46%
37%
44%
56%
62%
64%
53%
47%
40%
51%
57%
48%
42%
b
f
gh
gh
lmn
n
n
r
r
YES, USE AT LEAST WEEKLY
782
409
373
90
140
309
243
73
63
93
198
274
234
126
147
668
58
38
16
44%
47%
41%
39%
42%
49%
42%
29%
38%
48%
53%
56%
44%
40%
33%
45%
41%
46%
32%
b
cf
g
g
gh
lmn
n
r
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 116
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
SUMMARY - EVER USE DIGITAL RADIO
Base : Those who listen to radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2137
1758
379
1079
1048
1237
696
Effective Weighted Sample
1765
1468
311
918
884
1075
602
Total
1776
1526
250
1044
723
1096
629
YES, EVER USED
1004
883
120
643
355
620
360
57%
58%
48%
62%
49%
57%
57%
b
d
YES, USE AT LEAST MONTHLY
913
796
117
579
328
579
312
51%
52%
47%
55%
45%
53%
50%
d
YES, USE AT LEAST WEEKLY
782
674
108
495
284
509
256
44%
44%
43%
47%
39%
46%
41%
d
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 117
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP3 (QP2). Before today, had you heard of digital radios, sometimes called D-A-B radios? READ OUT EXPLANATION IF NECESSARY (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Yes
1818
919
900
251
344
672
552
237
178
203
371
499
571
325
421
1524
168
82
44
81%
86%
77%
81%
82%
87%
75%
65%
80%
89%
91%
89%
86%
79%
70%
81%
86%
74%
72%
b
f
f
cdf
g
gh
gh
mn
mn
n
qr
qr
No
355
125
230
51
65
86
153
112
38
23
32
50
80
71
154
289
25
25
16
16%
12%
20%
16%
15%
11%
21%
31%
17%
10%
8%
9%
12%
17%
26%
15%
13%
23%
26%
a
e
e
de
hij
ij
kl
klm
op
op
Unsure
66
30
36
8
12
17
29
15
6
2
5
13
12
15
26
59
3
3
1
3%
3%
3%
3%
3%
2%
4%
4%
3%
1%
1%
2%
2%
4%
4%
3%
1%
3%
2%
e
ij
l
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 117
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP3 (QP2). Before today, had you heard of digital radios, sometimes called D-A-B radios? READ OUT EXPLANATION IF NECESSARY (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Yes
1818
1575
244
1095
715
1128
646
81%
81%
82%
87%
73%
85%
76%
d
f
No
355
310
45
130
224
170
169
16%
16%
15%
10%
23%
13%
20%
c
e
Unsure
66
57
9
28
37
34
30
3%
3%
3%
2%
4%
3%
4%
c
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 118
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP4 (QP9). How many DAB sets do you have in your household? (SINGLE CODE)
Base : Those who listen to radio and are aware of digital radio
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
1774
905
869
204
290
650
630
248
176
211
356
457
535
363
416
1327
160
139
148
Effective Weighted Sample
1483
758
724
170
237
552
543
206
143
175
301
390
444
304
355
1183
157
115
147
Total
1510
770
740
188
277
575
470
177
137
172
340
441
468
271
328
1284
125
65
37
1
474
255
219
47
81
185
161
41
43
52
116
178
138
81
78
408
37
20
9
31%
33%
30%
25%
29%
32%
34%
23%
31%
30%
34%
40%
29%
30%
24%
32%
30%
31%
25%
c
g
lmn
2
123
59
64
15
22
49
37
17
9
10
37
51
36
13
21
112
8
2
1
8%
8%
9%
8%
8%
9%
8%
10%
6%
6%
11%
12%
8%
5%
7%
9%
6%
4%
2%
lmn
r
3 or more
35
20
15
5
3
15
13
2
3
2
6
15
9
5
6
34
-
1
*
2%
3%
2%
2%
1%
3%
3%
1%
2%
1%
2%
3%
2%
2%
2%
3%
-%
2%
1%
p
None
853
428
425
116
170
317
250
114
79
106
180
189
279
167
217
709
78
40
26
56%
56%
57%
62%
61%
55%
53%
64%
58%
62%
53%
43%
60%
62%
66%
55%
62%
62%
71%
f
f
j
k
k
k
o
Don't know
25
8
17
5
1
9
10
2
4
2
2
8
6
5
6
21
2
1
1
2%
1%
2%
3%
*%
2%
2%
1%
3%
1%
1%
2%
1%
2%
2%
2%
2%
2%
1%
a
d
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 118
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QP4 (QP9). How many DAB sets do you have in your household? (SINGLE CODE)
Base : Those who listen to radio and are aware of digital radio
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
1774
1462
312
963
803
1072
554
Effective Weighted Sample
1483
1233
261
825
687
938
482
Total
1510
1297
213
937
566
964
510
1
474
391
84
299
172
322
143
31%
30%
39%
32%
30%
33%
28%
a
f
2
123
107
16
78
44
84
38
8%
8%
7%
8%
8%
9%
7%
3 or more
35
33
2
19
16
23
12
2%
3%
1%
2%
3%
2%
2%
None
853
743
110
529
321
518
309
56%
57%
51%
56%
57%
54%
61%
e
Don't know
25
23
2
12
13
16
8
2%
2%
1%
1%
2%
2%
2%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 119
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ1. SHOWCARD Could you please take a look at the options shown on this card and let me know which applies to you? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Married/ civil partnership
1154
577
577
16
184
526
428
91
101
124
289
343
337
246
227
975
93
57
29
52%
54%
49%
5%
44%
68%
58%
25%
45%
54%
71%
61%
51%
60%
38%
52%
48%
52%
47%
b
c
cdf
cd
g
g
ghi
ln
n
ln
Co-habiting
182
82
100
38
81
52
11
23
19
38
48
40
62
45
35
160
10
8
4
8%
8%
9%
12%
19%
7%
2%
6%
9%
17%
12%
7%
9%
11%
6%
9%
5%
7%
7%
ef
cef
f
gh
g
n
kn
Single
564
291
273
255
149
103
57
134
59
41
52
115
176
69
202
456
59
30
19
25%
27%
23%
82%
35%
13%
8%
37%
27%
18%
13%
20%
27%
17%
34%
24%
30%
27%
31%
b
def
ef
f
hij
ij
km
klm
o
o
Widowed, divorced or separated
338
122
217
1
7
92
238
116
43
25
20
64
86
49
137
281
33
15
9
15%
11%
19%
*%
2%
12%
32%
32%
19%
11%
5%
11%
13%
12%
23%
15%
17%
14%
15%
a
cd
cde
hij
ij
j
klm
Refused
2
1
*
*
-
1
*
-
-
*
-
*
1
*
-
1
-
-
*
*%
*%
*%
*%
-%
*%
*%
-%
-%
*%
-%
*%
*%
*%
-%
*%
-%
-%
1%
o
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 119
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ1. SHOWCARD Could you please take a look at the options shown on this card and let me know which applies to you? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Married/ civil partnership
1154
979
175
726
422
764
361
52%
50%
59%
58%
43%
57%
43%
a
d
f
Co-habiting
182
161
21
142
39
106
71
8%
8%
7%
11%
4%
8%
8%
d
Single
564
504
60
278
283
264
281
25%
26%
20%
22%
29%
20%
33%
b
c
e
Widowed, divorced or separated
338
296
42
105
232
198
131
15%
15%
14%
8%
24%
15%
15%
c
Refused
2
2
-
2
-
-
1
*%
*%
-%
*%
-%
-%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 120
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
WHITE
British
1491
699
792
196
270
507
517
242
149
157
274
370
442
277
400
1362
37
51
41
67%
65%
68%
63%
64%
65%
70%
67%
67%
69%
67%
66%
67%
67%
67%
73%
19%
46%
66%
cde
pqr
p
pq
English
221
119
103
25
34
76
86
27
25
19
55
59
63
44
55
206
9
5
1
10%
11%
9%
8%
8%
10%
12%
7%
11%
8%
13%
10%
9%
11%
9%
11%
5%
5%
1%
g
pqr
r
r
Scottish
158
74
84
23
22
51
62
31
9
18
22
34
44
30
50
13
144
1
1
7%
7%
7%
7%
5%
7%
8%
8%
4%
8%
5%
6%
7%
7%
8%
1%
74%
1%
1%
d
h
oqr
Welsh
59
30
29
4
10
16
29
14
8
12
6
8
16
12
24
11
1
47
*
3%
3%
3%
1%
2%
2%
4%
4%
3%
5%
1%
1%
2%
3%
4%
1%
1%
42%
*%
ce
j
j
k
opr
Irish
28
15
13
3
6
12
8
5
2
5
7
3
6
11
8
10
2
*
17
1%
1%
1%
1%
1%
2%
1%
1%
1%
2%
2%
1%
1%
3%
1%
1%
1%
*%
27%
kl
opq
Any other white background
59
23
36
10
15
29
6
10
4
5
10
23
18
10
9
57
1
-
2
3%
2%
3%
3%
3%
4%
1%
3%
2%
2%
2%
4%
3%
2%
1%
3%
*%
-%
3%
f
f
f
n
pq
pq
MIXED
White and Black Caribbean
14
6
8
4
6
4
-
2
5
-
2
4
5
2
3
14
-
-
-
1%
1%
1%
1%
2%
*%
-%
1%
2%
-%
1%
1%
1%
*%
1%
1%
-%
-%
-%
f
f
f
i
White and Black African
14
6
9
3
3
6
2
5
2
-
-
4
6
2
3
14
-
-
-
1%
1%
1%
1%
1%
1%
*%
1%
1%
-%
-%
1%
1%
*%
*%
1%
-%
-%
-%
j
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 120
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
White and Asian
4
2
2
2
1
1
-
-
1
-
-
1
1
2
1
3
-
1
-
*%
*%
*%
1%
*%
*%
-%
-%
*%
-%
-%
*%
*%
*%
*%
*%
-%
1%
-%
ef
Any other mixed background
3
1
2
1
1
*
*
1
-
-
-
1
-
*
2
3
-
1
-
*%
*%
*%
*%
*%
*%
*%
*%
-%
-%
-%
*%
-%
*%
*%
*%
-%
1%
-%
ASIAN AND BRITISH ASIAN
Indian
55
26
29
8
12
26
8
9
2
4
13
20
21
5
8
52
-
3
*
2%
2%
3%
3%
3%
3%
1%
2%
1%
2%
3%
4%
3%
1%
1%
3%
-%
3%
1%
f
f
mn
mn
p
p
Pakistani
41
32
9
12
15
11
4
2
2
2
6
8
11
8
15
39
1
2
-
2%
3%
1%
4%
4%
1%
1%
1%
1%
1%
1%
1%
2%
2%
2%
2%
1%
2%
-%
b
ef
ef
r
r
Bangladeshi
8
5
3
3
-
4
1
3
1
-
1
1
3
2
3
7
1
-
-
*%
*%
*%
1%
-%
1%
*%
1%
*%
-%
*%
*%
*%
*%
*%
*%
*%
-%
-%
df
Any other Asian background
11
4
8
2
2
6
1
2
1
-
-
3
4
1
3
11
-
-
-
1%
*%
1%
1%
1%
1%
*%
1%
*%
-%
-%
1%
1%
*%
*%
1%
-%
-%
-%
BLACK AND BLACK BRITISH
Caribbean
24
9
15
7
3
9
5
3
5
2
8
8
8
4
5
24
-
-
-
1%
1%
1%
2%
1%
1%
1%
1%
2%
1%
2%
1%
1%
1%
1%
1%
-%
-%
-%
f
African
30
17
12
3
13
11
4
3
4
3
2
9
11
-
10
30
-
-
-
1%
2%
1%
1%
3%
1%
1%
1%
2%
1%
1%
2%
2%
-%
2%
2%
-%
-%
-%
f
m
m
m
pr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 120
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Any other black background
3
-
3
1
-
1
1
2
-
-
-
-
-
-
3
3
-
-
-
*%
-%
*%
*%
-%
*%
*%
*%
-%
-%
-%
-%
-%
-%
*%
*%
-%
-%
-%
CHINESE OR OTHER ETHNIC GROUP
Chinese
10
5
4
1
4
4
-
-
2
-
4
6
2
-
1
10
-
-
-
*%
*%
*%
*%
1%
1%
-%
-%
1%
-%
1%
1%
*%
-%
*%
1%
-%
-%
-%
f
f
g
mn
Any other background
4
1
3
-
3
-
1
1
2
1
-
1
1
-
1
4
-
-
-
*%
*%
*%
-%
1%
-%
*%
*%
1%
*%
-%
*%
*%
-%
*%
*%
-%
-%
-%
e
Refused
2
-
2
1
1
-
-
2
-
-
-
-
1
-
1
2
-
-
-
*%
-%
*%
*%
*%
-%
-%
*%
-%
-%
-%
-%
*%
-%
*%
*%
-%
-%
-%
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 120
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
WHITE
British
1491
1278
212
842
639
934
515
67%
66%
71%
67%
65%
70%
61%
a
f
English
221
185
36
123
98
166
55
10%
10%
12%
10%
10%
12%
7%
f
Scottish
158
135
24
75
83
84
74
7%
7%
8%
6%
9%
6%
9%
c
e
Welsh
59
49
10
27
32
37
22
3%
3%
3%
2%
3%
3%
3%
Irish
28
23
5
16
13
6
6
1%
1%
2%
1%
1%
*%
1%
Any other white background
59
53
6
38
21
34
23
3%
3%
2%
3%
2%
3%
3%
MIXED
White and Black Caribbean
14
14
-
9
5
6
8
1%
1%
-%
1%
*%
*%
1%
White and Black African
14
14
-
7
7
1
13
1%
1%
-%
1%
1%
*%
2%
e
White and Asian
4
4
-
3
1
3
1
*%
*%
-%
*%
*%
*%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 120
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Any other mixed background
3
3
-
1
2
1
2
*%
*%
-%
*%
*%
*%
*%
ASIAN AND BRITISH ASIAN
Indian
55
54
1
31
23
18
36
2%
3%
*%
2%
2%
1%
4%
b
e
Pakistani
41
41
-
24
17
11
31
2%
2%
-%
2%
2%
1%
4%
b
e
Bangladeshi
8
6
1
5
3
3
5
*%
*%
*%
*%
*%
*%
1%
Any other Asian background
11
11
1
6
5
4
8
1%
1%
*%
*%
1%
*%
1%
BLACK AND BLACK BRITISH
Caribbean
24
24
-
13
11
9
15
1%
1%
-%
1%
1%
1%
2%
b
e
African
30
29
1
19
10
8
22
1%
2%
*%
2%
1%
1%
3%
b
e
Any other black background
3
3
-
-
3
-
3
*%
*%
-%
-%
*%
-%
*%
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 120
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ2. SHOWCARD Which of the groups on this card do you consider you belong to? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
CHINESE OR OTHER ETHNIC GROUP
Chinese
10
10
-
7
3
7
3
*%
*%
-%
1%
*%
*%
*%
Any other background
4
4
-
3
1
1
3
*%
*%
-%
*%
*%
*%
*%
Refused
2
2
-
-
2
1
1
*%
*%
-%
-%
*%
*%
*%
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 121
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Cannot walk far or manage stairs or
can only do so with difficulty
116
49
67
-
2
20
94
37
13
6
3
13
30
18
55
96
10
7
3
5%
5%
6%
-%
*%
3%
13%
10%
6%
3%
1%
2%
5%
4%
9%
5%
5%
6%
5%
cd
cde
ij
j
k
klm
Breathlessness or chest pains
92
43
49
2
8
20
62
33
13
6
3
15
21
11
46
75
8
6
3
4%
4%
4%
1%
2%
3%
8%
9%
6%
3%
1%
3%
3%
3%
8%
4%
4%
5%
4%
c
cde
ij
j
klm
Poor hearing, partial hearing or
deafness
51
29
23
2
1
4
45
16
7
1
1
5
12
9
26
41
8
2
*
2%
3%
2%
1%
*%
1%
6%
4%
3%
*%
*%
1%
2%
2%
4%
2%
4%
2%
*%
cde
ij
ij
kl
r
Poor vision, partial sight or blindness
44
17
27
-
*
10
33
14
2
3
3
7
7
3
25
36
3
4
1
2%
2%
2%
-%
*%
1%
5%
4%
1%
1%
1%
1%
1%
1%
4%
2%
1%
3%
2%
d
cde
hj
klm
Mental health problems or difficulties
28
13
15
1
4
13
10
16
2
4
*
*
6
1
21
19
3
3
2
1%
1%
1%
*%
1%
2%
1%
4%
1%
2%
*%
*%
1%
*%
3%
1%
2%
3%
3%
hj
j
klm
o
o
Limited ability to reach
22
9
12
-
1
4
17
6
4
1
2
1
6
2
13
20
-
1
*
1%
1%
1%
-%
*%
1%
2%
2%
2%
*%
*%
*%
1%
1%
2%
1%
-%
1%
1%
cde
km
Other illnesses or health problems
which limit your daily activities or the
work that you can do
101
47
54
4
9
30
58
40
8
4
9
13
25
12
51
79
8
12
2
5%
4%
5%
1%
2%
4%
8%
11%
3%
2%
2%
2%
4%
3%
8%
4%
4%
11%
3%
c
cde
hij
klm
opr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 121
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
None
1918
921
997
302
399
704
513
254
187
211
387
519
582
367
447
1611
166
88
53
86%
86%
86%
98%
95%
91%
70%
70%
84%
92%
95%
92%
88%
89%
74%
86%
85%
80%
86%
ef
ef
f
g
gh
gh
ln
n
n
q
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 121
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Cannot walk far or manage stairs or can only do so with
difficulty
116
97
19
7
109
64
49
5%
5%
6%
1%
11%
5%
6%
c
Breathlessness or chest pains
92
76
16
19
73
54
35
4%
4%
5%
1%
7%
4%
4%
c
Poor hearing, partial hearing or deafness
51
43
8
7
44
30
22
2%
2%
3%
1%
5%
2%
3%
c
Poor vision, partial sight or blindness
44
37
7
8
35
25
17
2%
2%
2%
1%
4%
2%
2%
c
Mental health problems or difficulties
28
24
4
4
24
11
15
1%
1%
1%
*%
2%
1%
2%
c
e
Limited ability to reach
22
19
2
4
18
10
11
1%
1%
1%
*%
2%
1%
1%
c
Other illnesses or health problems which limit your daily
activities or the work that you can do
101
96
5
22
78
39
60
5%
5%
2%
2%
8%
3%
7%
b
c
e
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 121
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ3 (C9). SHOWCARD Which of these, if any, limit your daily activities or the work you can do? (MULTI CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
None
1918
1670
248
1193
714
1157
708
86%
86%
83%
95%
73%
87%
84%
d
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 122
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)
Base : Those with poor vision, partial sight or blindness
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
~o
~p
~q
~r
Unweighted total
64
24
40
-
1
12
51
21
5
5
4
11
12
7
34
46
4
9
5
Effective Weighted Sample
54
21
34
-
1
10
45
18
3
5
3
9
9
6
31
42
4
7
5
Total
44
17
27
-
*
10
33
14
2
3
3
7
7
3
25
36
3
4
1
Have difficulty seeing ordinary
newspaper print
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to read a
newspaper headline
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a
friend if he or she is at arm's length
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a
friend across a room
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot tell by the light where the
windows are
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to read a
large print book
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a
friend if close to his or her face
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see the shapes of furniture in
the room
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 122
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)
Base : Those with poor vision, partial sight or blindness
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
~o
~p
~q
~r
Unweighted total
64
24
40
-
1
12
51
21
5
5
4
11
12
7
34
46
4
9
5
Effective Weighted Sample
54
21
34
-
1
10
45
18
3
5
3
9
9
6
31
42
4
7
5
Total
44
17
27
-
*
10
33
14
2
3
3
7
7
3
25
36
3
4
1
Cannot see well enough to recognise a
friend across a road
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Other
**
**
**
-
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
-%
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 122
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)
Base : Those with poor vision, partial sight or blindness
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
~a
~b
~c
~d
~e
~f
Unweighted total
64
54
10
11
53
35
24
Effective Weighted Sample
54
46
8
9
46
30
22
Total
44
37
7
8
35
25
17
Have difficulty seeing ordinary newspaper print
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to read a newspaper headline
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a friend if he or
she is at arm's length
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a friend across a
room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot tell by the light where the windows are
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to read a large print book
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see well enough to recognise a friend if close to
his or her face
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot see the shapes of furniture in the room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 122
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ4 (C10). SHOWCARD Which of these best describes your sight? (SINGLE CODE)
Base : Those with poor vision, partial sight or blindness
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
~a
~b
~c
~d
~e
~f
Unweighted total
64
54
10
11
53
35
24
Effective Weighted Sample
54
46
8
9
46
30
22
Total
44
37
7
8
35
25
17
Cannot see well enough to recognise a friend across a
road
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Other
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 123
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE)
Base : Those with poor hearing, partial hearing or deafness
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
~o
~p
~q
~r
Unweighted total
68
35
33
2
1
4
61
24
8
1
1
6
14
14
34
51
11
5
1
Effective Weighted Sample
61
31
30
2
1
4
54
22
7
1
1
5
13
13
31
47
11
3
1
Total
51
29
23
2
1
4
45
16
7
1
1
5
12
9
26
41
8
2
*
Cannot hear sounds at all
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot follow a TV programme with
the volume turned up
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Have difficulty hearing someone
talking in a loud voice in a quiet room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot hear a doorbell, alarm clock or
telephone bell
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot follow a TV programme at a
volume others find acceptable
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Difficulty hearing someone talking in a
normal voice in a quiet room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Difficulty following a conversation
against background noise
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Other
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 123
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE)
Base : Those with poor hearing, partial hearing or deafness
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
~a
~b
~c
~d
~e
~f
~g
~h
~i
~j
~k
~l
~m
~n
~o
~p
~q
~r
Unweighted total
68
35
33
2
1
4
61
24
8
1
1
6
14
14
34
51
11
5
1
Effective Weighted Sample
61
31
30
2
1
4
54
22
7
1
1
5
13
13
31
47
11
3
1
Total
51
29
23
2
1
4
45
16
7
1
1
5
12
9
26
41
8
2
*
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 123
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE)
Base : Those with poor hearing, partial hearing or deafness
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
~a
~b
~c
~d
~e
~f
Unweighted total
68
57
11
8
60
37
30
Effective Weighted Sample
61
51
10
8
53
34
27
Total
51
43
8
7
44
30
22
Cannot hear sounds at all
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot follow a TV programme with the volume turned
up
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Have difficulty hearing someone talking in a loud voice in
a quiet room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot hear a doorbell, alarm clock or telephone bell
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Cannot follow a TV programme at a volume others find
acceptable
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Difficulty hearing someone talking in a normal voice in a
quiet room
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Difficulty following a conversation against background
noise
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Other
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 123
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ5 (C11). SHOWCARD Which of these best describes your hearing? (SINGLE CODE)
Base : Those with poor hearing, partial hearing or deafness
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
~a
~b
~c
~d
~e
~f
Unweighted total
68
57
11
8
60
37
30
Effective Weighted Sample
61
51
10
8
53
34
27
Total
51
43
8
7
44
30
22
Don't know
**
**
**
**
**
**
**
**
**
**
**
**
**
**
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 124
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ8 (QZ9A). Could you please tell me if your total household income from all sources before tax and other deductions is above or below £11,500 per year?
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Under £11,500
364
145
219
50
60
90
165
364
-
-
-
12
65
46
241
295
34
22
13
16%
13%
19%
16%
14%
12%
22%
100%
-%
-%
-%
2%
10%
11%
40%
16%
17%
20%
20%
a
cde
hij
k
k
klm
Above £11,500
1164
570
594
125
251
497
292
-
208
224
378
361
387
235
181
962
104
63
35
52%
53%
51%
40%
60%
64%
40%
-%
94%
98%
93%
64%
58%
57%
30%
51%
53%
57%
57%
cf
cf
g
ghj
g
lmn
n
n
Don't know
182
79
103
88
24
26
43
-
6
4
4
32
55
25
69
145
19
10
8
8%
7%
9%
29%
6%
3%
6%
-%
3%
2%
1%
6%
8%
6%
12%
8%
10%
9%
12%
def
e
g
g
g
km
o
Refused
530
281
249
47
86
162
235
-
7
1
26
158
156
105
111
470
38
16
6
24%
26%
21%
15%
21%
21%
32%
-%
3%
*%
6%
28%
24%
26%
18%
25%
20%
14%
10%
b
c
cde
gi
gi
n
n
n
qr
r
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 124
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ8 (QZ9A). Could you please tell me if your total household income from all sources before tax and other deductions is above or below £11,500 per year?
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Under £11,500
364
324
40
61
301
161
190
16%
17%
14%
5%
31%
12%
23%
c
e
Above £11,500
1164
999
165
842
319
729
400
52%
51%
56%
67%
33%
55%
47%
d
f
Don't know
182
159
23
58
122
90
84
8%
8%
8%
5%
13%
7%
10%
c
e
Refused
530
461
69
291
234
352
172
24%
24%
23%
23%
24%
26%
20%
f
Columns Tested: a,b - c,d - e,f

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 125
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ9 (QZ9). SHOWCARD Group in which you would place your total household income from all sources, before tax and other deductions? (SINGLE CODE)
Base : All respondents
GENDER
AGE GROUP
HOUSEHOLD INCOME
SOCIAL GROUP
NATION
Total
MALE
FEMALE
16-24
25-34
35-54
55+
UNDER
£11.5K
£11.5K-
£17.5K
£17.5K-
£29.9K
£30K+
AB
C1
C2
DE
ENG
LAND
SCOT
LAND
WALES
NI
Significance Level: 95%
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Unweighted total
2730
1305
1425
347
456
896
1031
523
287
295
430
594
767
564
800
1976
252
252
250
Effective Weighted Sample
2257
1076
1181
283
368
759
881
435
231
237
358
502
636
468
669
1758
247
206
248
Total
2240
1074
1166
310
421
775
734
364
222
229
408
562
662
410
602
1872
195
111
62
Under £11,500
364
145
219
50
60
90
165
364
-
-
-
12
65
46
241
295
34
22
13
16%
13%
19%
16%
14%
12%
22%
100%
-%
-%
-%
2%
10%
11%
40%
16%
17%
20%
20%
a
cde
hij
k
k
klm
£11,500 - £17,499
222
96
126
27
52
58
86
-
222
-
-
34
69
46
74
192
8
13
9
10%
9%
11%
9%
12%
7%
12%
-%
100%
-%
-%
6%
10%
11%
12%
10%
4%
12%
15%
e
e
gij
k
k
k
p
p
op
£17,500 - £29,999
229
101
128
25
55
102
47
-
-
229
-
29
91
72
37
173
28
16
11
10%
9%
11%
8%
13%
13%
6%
-%
-%
100%
-%
5%
14%
18%
6%
9%
15%
14%
18%
cf
cf
ghj
kn
kn
o
o
o
£30,000 - £49,999
268
134
134
22
72
132
42
-
-
-
268
99
94
54
22
226
20
14
8
12%
13%
11%
7%
17%
17%
6%
-%
-%
-%
66%
18%
14%
13%
4%
12%
10%
13%
14%
cf
cf
ghi
n
n
n
£50,000+
140
81
59
15
23
90
12
-
-
-
140
89
33
11
5
122
13
3
3
6%
8%
5%
5%
6%
12%
2%
-%
-%
-%
34%
16%
5%
3%
1%
6%
6%
3%
5%
b
f
f
cdf
ghi
lmn
n
n
q
q
REFUSED BUT ABOVE £11.5K
353
189
165
40
55
143
115
-
-
-
-
132
108
61
53
291
38
19
4
16%
18%
14%
13%
13%
18%
16%
-%
-%
-%
-%
23%
16%
15%
9%
16%
20%
18%
7%
b
cd
lmn
n
n
r
r
r
DK/ Refused
664
328
335
131
104
161
267
-
-
-
-
168
203
121
171
574
53
24
13
30%
31%
29%
42%
25%
21%
36%
-%
-%
-%
-%
30%
31%
30%
28%
31%
27%
21%
21%
de
de
qr
Columns Tested: a,b - c,d,e,f - g,h,i,j - k,l,m,n - o,p,q,r

Prepared by Saville Rossiter-Base : xx-xxxx-xxxx
OFCOM TECHNOLOGY TRACKER WAVE 3 2012 - MAIN SET. 6th October to 15th December 2012.
Table 125
All data have been weighted to ensure they are representative of the UK adult population. Ofcom does not quota or weight by household income, so it may not be representative of the UK population, but it is included for reasons of interest. Any break column with a
base size lower than 100 has been removed as margins of error become too great. Data is tested at the 95% confidence level.
QZ9 (QZ9). SHOWCARD Group in which you would place your total household income from all sources, before tax and other deductions? (SINGLE CODE)
Base : All respondents
URBANITY
WORKING
DEPRIVATION LEVEL
Total
URBAN
RURAL
YES
NO
LOW
MEDIUM/
HIGH
Significance Level: 95%
a
b
c
d
e
f
Unweighted total
2730
2283
447
1298
1419
1527
953
Effective Weighted Sample
2257
1904
367
1106
1201
1326
823
Total
2240
1942
298
1253
976
1333
845
Under £11,500
364
324
40
61
301
161
190
16%
17%
14%
5%
31%
12%
23%
c
e
£11,500 - £17,499
222
185
37
122
100
122
91
10%
10%
13%
10%
10%
9%
11%
£17,500 - £29,999
229
196
32
175
53
141
77
10%
10%
11%
14%
5%
11%
9%
d
£30,000 - £49,999
268
230
39
240
29
175
85
12%
12%
13%
19%
3%
13%
10%
d
f
£50,000+
140
117
23
122
16
111
26
6%
6%
8%
10%
2%
8%
3%
d
f
REFUSED BUT ABOVE £11.5K
353
313
41
221
131
215
134
16%
16%
14%
18%
13%
16%
16%
d
DK/ Refused
664
578
86
312
346
408
243
30%
30%
29%
25%
35%
31%
29%
c
Columns Tested: a,b - c,d - e,f