Morton Hall Prison
Source: gov.uk (2025-11-21)

Morton Hall is a prison in Swinderby, near Lincoln, for men aged 18 and over.

Help us to improve this page. Give us your feedback in this 2-minutes survey. (https://www.smartsurvey.co.uk/s/mortonhall/)

Book and plan your visit to Morton Hall

To visit someone in Morton Hall you must:
- be on that person’s visitor list
- book your visit in advance
- have the required ID (https://www.gov.uk/guidance/morton-hall-prison#entering-morton-hall) with you when you go
There may be a limit to the number of visits a prisoner can have. You can check this with Morton Hall.

Contact Morton Hall (https://www.gov.uk/guidance/morton-hall-prison#contacts) if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:
- travel to Morton Hall prison
- somewhere to stay overnight
- meals
https://www.gov.uk/help-with-prison-visits

How to book family and friends visits

You can book your visit online (https://www.gov.uk/prison-visits) or by telephone.

Telephone booking line: xx-xxxx-xxxx Find out about call charges (https://www.gov.uk/call-charges)

The booking line is open Monday to Friday, 10am to 3pm.

Visiting times:
- Tuesday, 2pm to 4pm
- Thursday, 2pm to 4pm
- Saturday, 2pm to 4pm
- Sunday, 2pm to 4pm
Visits must be booked at least 48 hours in advance. You must arrive at least 30 minutes before the end of the session to be allowed your visit. Latecomers should report directly to the main gate staff.

How to book official visits

To book an official visit, you can:
- email xxx@xxx.xx (mailto:xxx@xxx.xx)
- call xx-xxxx-xxxx
The booking line opens, Monday to Friday, 10am to 3pm. Find out about call charges (https://www.gov.uk/call-charges)

Official video visit times:
- Monday to Friday, 9am to 12:15pm and 1:45pm to 4:30pm.
Official face to face visit times:
- Tuesday, 8:45am to 11:15am
- Thursday, 8:45am to 11:15am
Video link is the preferred method for official visits.

Time slots are 1 hour, unless requested otherwise.

All official visitors must go straight to the front gate with their ID. Valuables and prohibited items may be left in the lockers in the front gatehouse or in your vehicle (at your own risk).

Official visitors include solicitors, barristers, social workers, offender managers and probation staff.

Legal visitors may be allowed to visit several prisoners during their visit, however prisoners will be seen individually.

Telephone translation is not available to legal visitors. If it is required, a visit should be made in person or booked using video link.

Getting to Morton Hall

Find HMP Morton Hall on a map (https://consent.google.com/m?continue=https://xxx@xxx.xx,-xx-xxxx-xxxx,15z/data%3D!4m5!3m4!1s0x0:0xd21d4f659ea22d10!8m2!3d53.1679042!4d-xx-xxxx-xxxx&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)

HMP Morton Hall is located the village of Swinderby, near Lincoln.

The nearest train station is in Swinderby which is roughly a 15 minute walk to the prison. Other nearby stations are Newark Northgate (9 miles away) or Lincoln (12 miles away).

To plan your journey by public transport:
- use National Rail Enquiries
- use Traveline for local bus times
There is a visitors car park, including space for Blue Badge holders.

Entering Morton Hall

All visitors, aged 16 or older must prove their identity before entering HMP Morton Hall. Read the list of acceptable forms of ID when visiting a prison (https://www.gov.uk/government/publications/management-of-security-at-visits-policy-framework-open-estate/acceptable-forms-of-identification-id-when-visiting-a-prison-in-england-and-wales-annex-a).
- All visitors will need to be given a pat-down search, including children.
- You may also be sniffed by security dogs.
- Visitors must follow the prison dress code that applies, further details can be requested on your first visit or by emailing xxx@xxx.xx (mailto:xxx@xxx.xx)
Dress code

All visitors to HMP Morton Hall must be dressed appropriately at all times.

This reflects our aim to create a family atmosphere.

You can’t wear:
- short/cropped tops that reveal naked midriff
- low cut tops or shirts that unbutton to reveal cleavage or bare chest
- vests (as a single garment)
- miniskirts that are shorter than knee length and expose thighs
- shorts that are shorter than knee length and expose thighs
- any type of see-through clothing
- headwear (other than for religious purposes)
- clothing that is offensive in nature or displays offensive discriminatory, or inappropriate material
- ripped clothing
- cloaks, capes, scarves, jackets, coats, hoodies or gloves or other articles that could prevent staff from observing visitors or prisoners in the visits hall
You will need to remove any of these items before entering the visits hall.

Any visitor that does not follow this dress code will not be permitted entry to HMP Morton hall.

This notice will be displayed in the visitor’s centre and available as an annex to the visits policy.

Items you can bring

The only items visitors can take into the visits hall are:
- cash (for purchasing refreshments)
- medication (to be held by visits staff for emergency use only)
- babies’ dummies
- baby’s bottle with dry, powdered milk (water to be supplied by refreshments team) and an unopened jar of baby food (not glass)
- locker key
Visitors must leave all other property in their vehicle or in the lockers provided in the visit’s house.

Legal advisors or other professional visitors can bring documents needed for the visit and briefcases.

No recording equipment may be taken into the visit room without express permission from the Head of Security.

Family days

HMP Morton Hall run 12 family visits a year alongside Lincolnshire Action Trust.

These are organised and booked by the prison by application from the prisoner.

Visits Centre

The Visits Centre is open:
- Tuesday, 1:30pm to 4:15pm
- Thursday, 1:30pm to 4:15pm
- Saturday, 1:30pm to 4:15pm
- Sunday, 1:30pm to 4:15pm
Keep in touch with someone at Morton Hall

There are several ways you can keep in touch with a prisoner during their time at Morton Hall.

Secure video calls

To have a secure video call with someone in this prison you need to:
- Download the Prison Video app (https://prisonvideo.com/app)
- Create an account
- Register all visitors
- Add the prisoner to your contact list.
How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works (https://www.gov.uk/guidance/visit-a-prisoner-using-a-video-call)

Phone

All cells have in-cell telephony which allows prisoners to make phone calls to pre-approved numbers.

Email

Email a prisoner is a service which allows families to send an email to someone inside the majority of UK prisons.

The emails are printed out and delivered along with other post on a daily basis. The cost of this is just 40p.

The website below gives more information about the service, how to sign up and other details. Prisoners can then send you a reply back.

Visit the Email a prisoner site (https://www.emailaprisoner.com/)

Letters

You can write at any time.

Include the person’s name and number on the envelope.

If you do not know their number, contact Morton Hall (https://www.gov.uk/guidance/morton-hall-prison#contacts).

All post, apart from legal letters, can be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison (https://www.gov.uk/send-prisoner-money).

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption (https://send-money-to-prisoner.service.gov.uk/help/apply-for-exemption/) - for example if you:
- are unable to use a computer, a smart phone or the internet
- do not have a debit card
Gifts and parcels

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read Prison education and library services, Annex A (https://www.gov.uk/government/publications/prison-education-and-library-services-for-adult-prisons-in-england/annex-a-sending-and-handing-in-of-books-to-prisoners).

Make sure to include the person’s name and number on the parcel.

All parcels can be opened and checked by officers.

Life at Morton Hall

HMP Morton Hall is a prison for adult men in Lincolnshire. It holds 353 prisoners in Category C conditions, with 3 to 33 months left to serve.

There is also a care and separation unit.

Security and safeguarding

Every prisoner at Morton Hall has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website (https://www.prisonersfamilies.org/pages/category/need-urgent-help?Take=24).

Arrival and first night

When a prisoner first arrives at Morton Hall, they are given a free 5 minute phone call to contact a friend or family member. This could be quite late in the evening, depending on the time they arrive. In addition, they are provided with overnight essentials, food, drink, emergency pin credit and vapes.

They will also get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs. New receptions will be seen by Healthcare for any immediate health or wellbeing needs and any referrals made. Reception senior officers will do the first night induction, highlight any security concerns and complete the CSRA.

Induction

All new receptions receive an induction where they are seen by Healthcare, Gym, Library Activities and the Home Office. The Induction lasts 7 days. They will meet professionals who will help them with:
- Health and Wellbeing, including Mental and Sexual Health
- any Substance Misuse issues, including Drugs and Alcohol
- Personal Development in Custody and on Release, including Skills, Education and Training
Everyone also finds out about the Rules, Fire Safety, and how things like Calls and Visits work.

Education, Skills and work activity

Prisoners have access to a broad range of learning opportunities, including vocational courses to improve personal growth, wellbeing and work-related skills, English for speakers of other languages (ESOL), ICT, Functional Maths and English. We have a range of work-related activities that are aimed at preparing for employment upon release, including:
- manufacturing operations
- gardens and horticulture
- barbering
- catering and hospitality
- construction (bricklaying)
- cleaning
- peer mentoring
- environmental awareness
- waste management and recycling
- self-employment
Language Line and Local Translators are used to assist prisoners.

Support for family and friends

You can ask to speak to the Head of Family services during your visit. You can share feedback about your visiting experience with anyone in this team. Visitor satisfaction surveys will be completed twice a year and the team will look to engage with prisoners and their visitors to make improvements to services.

Lincolnshire Action Trust (https://latcharity.org.uk/how-we-can-help/prison/hmp-morton-hall/) is the family services provider and they can give advice and support to families.

Find out about advice and helplines for family and friends (https://www.gov.uk/support-for-families-friends-of-prisoners).

Concerns, problems and complaints

In an emergency

Call xx-xxxx-xxxx if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Morton Hall (#contacts).

Contact Morton Hall

Governor: Karen Head

Telephone: xx-xxxx-xxxx

Fax: xx-xxxx-xxxx

Address

Morton HallEagle RoadSwinderbyLincolnLN6 9PT

See map (https://consent.google.com/m?continue=https://xxx@xxx.xx,-xx-xxxx-xxxx,15z/data%3D!4m5!3m4!1s0x0:0xd21d4f659ea22d10!8m2!3d53.1679042!4d-xx-xxxx-xxxx&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)

Help us to improve this page. Give us your feedback in this 2-minutes survey. (https://www.smartsurvey.co.uk/s/mortonhall/)