Lowdham Grange Prison
Source: gov.uk (2025-10-31)

Lowdham Grange is a men's prison located near Nottingham.

Book and plan your visit to Lowdham Grange

To visit someone in Lowdham Grange you must:
- be on that person’s visitor list
- book your visit at least 2 days in advance
- have the required ID (#entering-lowdham-grange) with you when you go
At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with the prison.

Contact Lowdham Grange (https://www.gov.uk/guidance/lowdham-grange-prison#contacts) if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit (https://www.gov.uk/help-with-prison-visits), including:
- travel to Lowdham Grange
- somewhere to stay overnight
- meals
How to book family and friends visits

You can:
- book your visit online (https://www.gov.uk/prison-visits)
- telephone xx-xxxx-xxxx
Find out about call charges (https://www.gov.uk/call-charges)

The booking line is open Monday to Friday, 10am to 3pm.

Visiting times:
- Thursday, 2pm to 4pm
- Friday, 2pm to 4pm
- Saturday, 9am to 11am and 2pm to 4pm
- Sunday, 9am to 11am and 2pm to 4pm
Parental consent for children’s visits

Any child visiting HMP Lowdham Grange without their legal parent or guardian must present the outside visits clerk with a parental consent form, completed and signed by the parent.

This form can be:
- obtained from the visits hall or the outside visitor centre
- sent out through the post if you contact the visits booking line at least one week before your planned visit.
Failure to do so will result in the visits being refused.

How to book official visits

To book an official visit, email xxx@xxx.xx (mailto:xxx@xxx.xx).

Official video visit and official face to face visit times:
- Monday to Friday, 9:30am to 11:15am and 2pm to 4pm.
Getting to Lowdham Grange

Find Lowdham Grange on a map (https://consent.google.co.uk/m?continue=https://xxx@xxx.xx,-1.xx-xxxx-xxxx,17z/data%3D!4m6!3m5!1s0x4879c7bd05420b97:0xa17a0bf972731933!8m2!3d53.0159509!4d-1.xx-xxxx-xxxx!16s%252Fm%252F051vqvk?entry%3Dtts%26g_ep%3DEgoyMDI0MDYyNi4wKgBIAVAD&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)
- there is a visitors’ car park which can be used free of charge.
- the closest railway station is Lowdham.
To plan your journey by public transport use:
- National Rail Enquiries (https://www.nationalrail.co.uk/)
- Traveline for local bus times (https://www.traveline.info/)
Entering Lowdham Grange

All visitors aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison (https://www.gov.uk/government/publications/management-of-security-at-visits-policy-framework-open-estate/acceptable-forms-of-identification-id-when-visiting-a-prison-in-england-and-wales-annex-a).

All visitors will receive a rub-down search prior to entering the visits hall this includes any children present. Security dogs may also be present at the time of visiting, and you may be subject to search by them.

There is a strict dress code policy in place, all visitors wishing to enter visits must be appropriately dressed at all times. The following restrictions apply to all visits:
- underwear to be worn at all times
- all skirts must be no more than 3 inches above the knee (no miniskirts)
- leggings must not be see through
- no trousers or jeans with holes/rips/multiple zips or pockets – around the groin area, and they must be pulled up around the waist
- trousers/jeans must not have holes in the pockets near to the groin area
- no short or cropped tops revealing the midriff
- no see through tops or tops that show excessive cleavage
- no camisole tops
- t-shirts must have sleeves, vests are not acceptable
- clothing displaying offensive patterns or logos will not be permitted (for example: cannabis leaves, racist logos, gang tags or offensive words)
- no steel toe caps
- sunglasses, hats and scarves are not permitted (with the exception of headwear for religious reasons)
Failure to comply may result in the prisoner’s visitor being refused entry to the establishment. Prior to the visitor being refused entry a manager will assess whether closed visits are appropriate or agree with your refused entry.

Personal lockers are available at no cost to visitors in the visitors’ centre.

Visitors may bring up to £20 cash in coins into the visits hall with them – unfortunately, we do not accept notes or cards.

Refreshments will be available to purchase once inside the visits hall.

Disabled access from the visitor’s centre through the hall inside the prison. Disabled toilets are also available in the visitor’s centre and visits hall.

Baby changing facilities in both male and female toilets available.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled, and you could be banned from visiting again.

Visiting facilities

There is a tea bar in the visit hall where family and friends can, buy refreshments.

There is a children’s play area, where children can play but they must be supervised by an accompanying adult.

There are baby changing facilities.

The centre is open Monday to Friday from midday to 4:30pm and Saturday and Sundays from 8am to 4:30pm.

Family days

Family days are booked via the Kiosks on the wing by the prisoners. They are currently held every two months.

Keep in touch with someone at Lowdham Grange

There are several ways you can keep in touch with a prisoner during their time at Lowdham Grange Prison.

Secure video calls

Secure video calls at Lowdham Grange are provided by Prison Video.

(Purple Visits video calls are no longer provided.)

To have a Prison Video call with someone in this prison:
- download the Prison Video (https://www.prisonvideo.com/) app
- create an account
- register all visitors
- add the prisoner to your contact list
How to request a secure video call

You can request a secure video call with someone in this prison via the Prison Video (https://www.prisonvideo.com/) app.

You will receive a notification when your request has been accepted.

If it’s your first video call with a prisoner at Lowdham Grange:
- go to the People tab in the Prison Video (https://www.prisonvideo.com/) app
- go to Contacts
- select the prisoner
- choose ‘Change Current Location’
- select Lowdham Grange
You can start requesting calls after staff have verified the prisoner’s location. This usually takes one working day.

You will receive a notification when your request has been accepted.

Read more about how secure video calls work (https://www.gov.uk/guidance/visit-a-prisoner-using-a-video-call).

Phone calls

Prisoners have phones in their cells . They can add telephone numbers to their list, which are checked by security and public protection before being approved.

Prisoners are responsible for adding credit to make calls form their in-cell phones.

You can also exchange voicemails using the Prison Voicemail service (https://prisonvoicemail.com/).

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Lowdham Grange Prison using EmailaPrisoner.com. Through this service, family and friends can send a message. This is then printed out and delivered by prison staff by hand.

Once you have signed up, you will receive an activation link via email which you must click on in order to activate your account and send a message.

You must buy a minimum of £5 credit in order to use the service,which runs at a cost of 40p per email and at no charge to the recipient.

Letters

You can write at any time.

Include the prisoners’ name and prisoner number on the envelope.

If you do not know their prisoner number, contact the prison (#contacts).

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison (https://www.gov.uk/send-prisoner-money). You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption (https://send-money-to-prisoner.service.gov.uk/help/apply-for-exemption/) - for example if you:
- are unable to use a computer, a smart phone or the internet
- do not have a debit card
This will allow you to send money by post.

Gifts and parcels

Gifts are not permitted to be sent into Lowdham Grange

Prisoners can apply for clothing parcels. They will be able to tell you the items they have had approved as per the national/local facilities list. Please do not send items without the prisoner first receiving authorisation as these will not be accepted.

Make sure to include the person’s name and prison number on the parcel.

All parcels will be opened and checked by officers.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read Prison education and library services, Annex A (https://www.gov.uk/government/publications/prison-education-and-library-services-for-adult-prisons-in-england/annex-a-sending-and-handing-in-of-books-to-prisoners).

Life at Lowdham Grange

Lowdham Grange is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.

Security and safeguarding

Every prisoner at Lowdham Grange has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times. For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website (https://www.prisonersfamilies.org/pages/category/need-urgent-help?Take=24).

Arrival and first night

When a prisoner first arrives at Lowdham Grange, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling, ask about any immediate health and wellbeing needs, and answer any initial questions they might have.

Induction

When a prisoner first arrives at Lowdham Grange they will receive an induction that lasts about a week. They will meet professionals who will help them with:
- health and wellbeing, including mental and sexual health
- any substance misuse issues, including drugs and alcohol
- personal development in custody and on release, including skills, education, and training
- other support (sometimes called ‘interventions’), such as managing difficult emotions
Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Everyone is given an induction booklet to keep for their own reference.

Accommodation

Around 888 prisoners live at Lowdham Grange across 14 wings. All cells are single accommodation.

Prisoners have access to a sports hall, fitness suites, weights room and an outdoor pitch. The fitness programme includes a range of team sports and classes.

Lowdham Grange prison has a diverse, multi-faith chaplaincy team providing support to prisoners.

Education and work

Prisoners at Lowdham Grange are encouraged to take part in meaningful activity and gain qualifications by enrolling into education and vocational training or work in one of the prison industries or domestic roles.

Prisoners have access to a broad programme of learning opportunities. These range from basic skills, such as English and maths, to distance learning with the Open University.

The programme includes training in a variety of trades and professions, including:
- digital akills
- industrial cleaning
- horticulture
- warehousing
Work is available throughout the prison in areas such as recycling and catering. Prisoners also able to work in one of the eight industrial workshops that have contracts with outside businesses, as well as textile and tailoring/ladieswear workshops for the prison service. Prisoners can gain NVQ qualifications while working.

HMP Lowdham Grange has an onsite Psychology and Programmes department. The team currently offer a range of offending behaviour programmes and will transition to the new HMPPS programme, Building Choices, in autumn 2025.

Temporary release

There is no release on temporary licence programme in place at Lowdham Grange.

Support for family and friends

Find out about advice and helplines for family and friends (https://www.gov.uk/support-for-families-friends-of-prisoners).

Family services at Lowdham Grange are provided by Pact (https://www.prisonadvice.org.uk) who can be emailed at xxx@xxx.xx (mailto:xxx@xxx.xx)

Concerns, problems and complaints

In an emergency

Call xx-xxxx-xxxx if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Lowdham Grange (#contacts).

Contact Lowdham Grange

Governor: Tyrienna Greenslade Telephone: xx-xxxx-xxxx Find out about call charges (https://www.gov.uk/call-charges)

Address

HMP Lowdham Grange Old Epperstone Road Lowdham Nottingham NG14 7DA

See map (https://consent.google.co.uk/m?continue=https://xxx@xxx.xx,-1.xx-xxxx-xxxx,17z/data%3D!4m6!3m5!1s0x4879c7bd05420b97:0xa17a0bf972731933!8m2!3d53.0159509!4d-1.xx-xxxx-xxxx!16s%252Fm%252F051vqvk?entry%3Dtts%26g_ep%3DEgoyMDI0MDYyNi4wKgBIAVAD&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)