Parking Services Annual Report 2021-2022
Source: data.gov.uk (2024-02-23)

Bristol City Council Parking Account. A breakdown of income and expenditure on the authority’s parking account. The breakdown of income must include details of revenue collected from on-street parking, off-street parking and Penalty Charge Notices

A breakdown of how the authority has spent a surplus on its parking account.

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Parking Services 
Annual Report 
2021 to 2022 
 
 
 
 
 
 
 

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Contents 
 
Parking Services Annual Report 2021 to 2022......................................................................................................1 
Contents ...........................................................................................................................................................2 
Welcome ...........................................................................................................................................................3 
Bristol Transport Strategy .............................................................................................................................3 
The Joint Local Transport Plan 4 ...................................................................................................................3 
Car Parking ........................................................................................................................................................4 
Enforcement .....................................................................................................................................................5 
Permit and Concessionary Parking ...................................................................................................................7 
2021 to 2022 .....................................................................................................................................................7 
Financial Statements ......................................................................................... Error! Bookmark not defined. 
Contact details and useful information ......................................................................................................... 10 
Parking Services: ........................................................................................................................................ 10 
Other useful numbers ................................................................................................................................ 11 
Other organisations: .................................................................................................................................. 11 
 
 
 
 
 
 

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Welcome 
 
At Bristol City Council we aim to ensure Bristol remains a great place to live, work, study and 
visit. It’s our duty to manage the road and traffic network through various means, such as the 
provision of on and off-street parking, ensuring primary routes are kept free of obstructions 
through effective enforcement and providing efficient and attractive sustainable methods of 
travel. The following report will demonstrate the role that Parking Services plays in meeting 
these demands. 
 
Bristol Transport Strategy 
Our main focus revolves around working towards the Bristol Transport Strategy, which sets out 
how the Council will:  
• 
Improve transport to meet increased demand from the growth in housing, jobs and 
regeneration 
• 
Create an inclusive transport system that provides realistic transport options for 
everyone 
• 
Create healthy places that promote active transport, improve air quality and improve 
road safety 
• 
Make better use of our streets to enable more efficient journeys  
• 
Enable more reliable journeys by minimising the negative impact of congestion 
• 
Support sustainable growth by enabling efficient movement of people and goods, 
reducing carbon emissions and embracing new technology 
More information on this can be found here: https://www.bristol.gov.uk/policies-plans-
strategies/bristol-transport-strategy  
To achieve these goals, we work in conjunction with: 
 
The Joint Local Transport Plan 4 
The Joint Local Transport Plan 4 (JLTP4) – led by the West of England Combined Authority, 
working with Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire 
councils – sets out the vision for transport up to 2036. It shows how we will aim to achieve a 
well-connected sustainable transport network that works for residents across the region; a 
network that offers greater, realistic travel choices and makes walking, cycling and public 
transport the natural way to travel.  
More information about the JLTP4 can be found on the Council’s website: 
https://www.bristol.gov.uk/residents/streets-travel/transport-plans-and-projects/joint-local-
transport-plan-2020-to-2036 

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Car Parking 
 
Throughout Bristol we have several open-air car parks, as well as 3 multi-story car parks. The 
multi-story car parks, Trenchard Street, West End and Temple Gate hold over 2,000 spaces 
between them, with a further 1,900 spaces in 37 car parks across the city. On top of this, we 
have 3 park and ride car parks, situated in Brislington, Long Ashton and the Portway.  
We offer season tickets at many of our car parks, and specific information for each car park, 
including their tariffs (if applicable) can be found on our website here.  
Within a selection of our car parks, we have introduced electric charging points in partnership 
with The Energy Service. Detailed information about the charging points available throughout 
Bristol can be found on our website: https://www.bristol.gov.uk/residents/parking/where-to-park-
in-bristol/electric-vehicle-parking 
 
 
 
During the 2021 to 2022 financial year, Zed Pods were installed at Chalks Rd Car Park, in 
conjunction with the Housing Delivery Team to provide affordable housing. The ZED-Pod 
development includes a total of 11 houses consisting of 2 x 2 bed, two storey houses located at 
either end of the terrace which are formed of steel frame construction, and 9 x 1 bed, two storey 
houses between the 2 bed houses which are formed of timber frame construction. These then 
sit on top of a steel frame to enable use of the existing car park below. 
Temple Gate and West End repairs started in the previous financial year are all complete and 
both car parks are open. We have also increased the number of pay and display bays available 
at Temple Gate. 

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Enforcement 
 
The main objectives of Parking Services are to keep our roads safe and allow traffic to flow 
freely across the city. We try to achieve these objectives through partnership working and 
education. Our officers attend ‘Days of Action’ where we provide a presence to raise awareness 
with the police. We often take part in Neighbourhood Forums too. Where new restrictions are 
implemented (bus lanes, new Residents Parking Schemes etc) we will complete a period of 
‘soft enforcement’ where warning notices are issued rather than live penalties. 
 
There are times where we need to issue Penalty Charge Notices to vehicles who contravene 
the restrictions in place. When we do, our enforcement is carried out in a variety of ways; we 
have on foot patrols, CCTV enforcement of bus lanes and the use of a camera car. The pie 
chart below shows the most common reasons why PCN are issued: 
 
 
 
 
Parking PCNs are broken into higher and lower categories, based on the severity of the 
infringement. In 2021 – 22 we issued: 
 
ON STREET PCNS 
OFF STREET PCNS 
HIGHER RATE 
 63,984 
 653  
LOWER RATE 
 27,060  
 1,929  
TOTAL 
 267,412 
 2,582  
 
Once a PCN is issued, and a motorist believes it was either incorrectly issued or there is 
sufficient mitigation, the statutory appeals procedure can be used. Overall, 13,654 (9.6%) of all 
PCNs were cancelled following a challenge/representation being made. More information about 
24,850 
16,006 
25,381 
15,663 
11,879 
176,368 
Contraventions in 2021 to 2022
Yellow Line Contravention
Loading/Unloading Contravention
P&D Contravention
Resident Bays
Other Contraventions
Bus Lane Contravention

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the appeals procedure can be found on Patrol’s website here: https://www.patrol-uk.info/i-have-
received-a-pcn/  
Overall, 197,970 (72.5%) of all PCNs issued in 2021-22 were paid, of which 158,133 (81.5%) of 
these were paid at the discounted rate. That equates to 59.1% of all PCNs issued at the 
discounted rate 
The introduction of a Bus Gate on Bristol Bridge saw an increase in Bus Lane PCNs. PCNs 
issued here were cancelled where motorists made an appeal against the first instance(s) of 
them contravening this new restriction, to allow motorists the chance to change their behaviour. 
This has resulted in a high number of ‘Accepted’ appeals showing in our statistics  
 
 
 
 
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
Parking
Bus Lane
Overall
4946
11738
16684
6346
3679
10025
Appeals Outcome in 2021-22
Accepted
Rejected
79%
83%
14%
7%
4%
5%
3%
4%
0%
20%
40%
60%
80%
100%
Parking
Bus Lane
PCN Payments by stage
Discounted rate
Full rate
Charge  Certificate
TEC

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Permit and Concessionary Parking 
 
In line with Government guidance, we provided NHS and key health professionals free 
parking permits to assist with attending work. This was primarily focused at Trenchard 
Street MSCP and the area surrounding Bristol Royal Infirmary. Thanks to our Permits 
team and in partnership with the virtual permit service providers we were able to 
provide parking for over 4,000 key workers. 
Permits in our RPS areas aren’t the only type of parking concessions that we offer. We 
have a dedicated Blue Badge department who helped just over 6,000 citizens 
successfully apply for a new badge or renew their existing badge. No team was left 
unaffected by Covid-19, and changes had to be made by the Blue Badge team too. One 
such change was the Independent Medical Assessments, which moved to online 
sessions, away from face-to-face meetings held previously. 
 
 
 
2021 to 2022 
 
Work proceeded towards introducing the Clean Air Zone in Bristol, with the zone due to 
commence in July 2023. 
As the city recovered from the Coronavirus lockdowns, Parking Services supported the 
introduction of active travel measures, such as the introduction of temporary cycle 
lanes, as well as support for the hospitality sector, which included the suspension of 
certain parking areas to increase outdoor customer space for venues. This has led to a 
reduction of approximately 200 parking spaces across the city.  
A tariff change to both on-street and off-street city centre pay and display bays was 
implemented in August 2021. A tariff report was approved by cabinet in December 2021 
to increase permit and pay and display charges in Residents’ Parking Schemes during 
the 2022-2023 financial year. 
 
 

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Financial Statements 
 
Income from Decriminalised Parking Enforcement is known as Section 55 income and, under 
the terms of DPE, must be spent on Transport related activities.  Income from other Parking 
Services’ activities (such as car parking income) is not restricted in this way. 
 
The following table shows the breakdown of Parking Services’ Section 55 income and 
expenditure and also shows how the resulting surplus has been spent. 
 
Parking Enforcement - Section 55 Statement 
2021/22 
Income Expenditure 
General Income 
£1,290,000 
PCN Income 
£2,918,000 
On Street Pay and Display Income 
£5,150,000  
RPS Permits 
£2,011,000 
Total Income 
£11,368,000 
Employees 
 £3,374,000 
Premises Costs 
 £149,000 
Supplies and Services 
  £512,000 
Third Party Payments 
£393,000 
Transport 
£0 
Support Services 
£264,000 
Capital Financing Costs1 
£80,000 
Total Expenditure 
£4,772,000  
Operating Surplus 
£6,596,000 
Overhead Allocation 
 £1,089,000 
Net Surplus before transfer to reserves 
£5,506,000 
 
 
 
Transfer to reserves 
£0 
Net Surplus after transfer to reserves 
£5,506,000 
This surplus has contributed to expenditure on the following allowable items: 
Gross Expenditure on Allowable Items 
Provision of Off-Street Parking2 
 
£3,809,000 
Concessionary Fares3 
£7,381,000 
Park and Ride Schemes 
£560,000 
Highways and Traffic Signals and Lighting 
 £5,113,000 
Total Allowable Expenditure 
£13,054,000 
Excess of Allowable Expenditure Over Net Surplus 
 £7,547,000 
1 Charges have been done as a budget reduction.  2 Represents gross off-street expenditure 
3 BCC have been paying West of England Combined Authority (WECA) a levy to carry out various services 
since 20/21.  The concessionary figure in this report is based on the % split of 20/21 figures plus inflation. 
 

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Income from Bus Lane Enforcement under the Transport Act 2000 must also be accounted for 
separately and any surplus income must also be spent on Transport related activities (Statutory 
Instrument 2005 No. 2757, Part 7, Regulation 36).   
 
The following table shows the breakdown of Parking Services’ Bus Lane Enforcement income 
and expenditure and also shows how the resulting surplus has been spent. 
 
 
 
 
 
 
1 BCC have been paying West of England Combined Authority (WECA) a levy to carry out various 
services since 20/21.  The concessionary figure in this report is based on the % split of 20/21 figures plus 
inflation. 
Bus Lane Enforcement - Regulation 36 Statement   
2021/22 
Income 
Expenditure 
Bus Lane Account (10275) 
Income 
£4,964,000 
Expenditure 
Employees 
 
      £436,000  
Premises 
 
        £98,000  
Transport 
 
         £0 
Supplies and Services 
 
      £567,000 
Third Party Payments 
 
£0  
 
 
£1,101,000 
 
 
 
Operating Surplus 
£3,863,000 
 
 
 
Overheads (share of parking overheads) 
     £ 61,000 
Net Surplus before transfer to reserves 
£3,802,000 
 
 
 
 
Transfer to Reserves 
 
    £0 
Net Surplus after transfer to reserves 
£3,802,000 
 
This surplus has contributed to expenditure on the following allowable items: 
Passenger Transport - Services 
 
  £648,000 
Concessionary Fares1 
 
  £7381,000 
Total Allowable Expenditure 
£8,029,000  
Excess of Allowable Expenditure over Net Surplus: 
£4,227,000 

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Contact details and useful information 
 
 
Parking Services: 
 
Email: xxx@xxx.xx or  
               xxx@xxx.xx 
Website: www.bristol.gov.uk/parking  
 
Post:  
Parking Services 
Bristol City Council 
PO Box 3176 
Bristol 
BS3 9FS 
 
General telephone enquiries: xx-xxxx-xxxx 
Fax: xx-xxxx-xxxx 
General telephone enquiries: xx-xxxx-xxxx 
PCN enquiries: xx-xxxx-xxxx 
 
Bay suspensions: xx-xxxx-xxxx 
 
To report an illegally parked vehicle: xx-xxxx-xxxx 
 
 
Payment Facilities: 
Automated Telephone Payment Line: xx-xxxx-xxxx 
Online Payment facility: www.bristol.gov.uk/pay 
In person at the Citizen Service Point: http://www.bristol.gov.uk/csp 
 
 
 
 
 
 

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Other useful numbers 
 
Abandoned vehicles: xx-xxxx-xxxx 
 
Blue Badges, Disabled Bays, Residents’ Parking Permits and Concessionary Travel 
Cards: xx-xxxx-xxxx 
 
Car pound: xx-xxxx-xxxx 
 
Park and Ride information: http://www.travelbristol.org/parkandride  
 
MetroBus: https://metrobusbristol.co.uk 
 
Residents’ Parking Schemes: http://www.bristol.gov.uk/rps  
 
 
Other organisations: 
 
DVLA: www.dft.gov.uk/dvla 
 
Traffic Penalty Tribunal: www.trafficpenaltytribunal.gov.uk 
 
Patrol (for parking enforcement info): www.patrol-uk.info 
 
British Parking Association: www.britishparking.co.uk 
 
Security Industry Authority: www.the-sia.org.uk 
 
Information on Public Services Source West (electric vehicle charging) 
http://www.sourcewest.info/