Housing Loss Prevention Advice Services 2025
Source: gov.uk (2025-11-18)

Information for organisations interested in delivering Housing Loss Prevention Advice Services and Housing and Debt services.

Latest update

18 November 2025 – Publication of an Expression of Interest for the Lancaster HLPAS area

The Legal Aid Agency is inviting Expressions of Interest to deliver HLPAS in the Lancaster HLPAS area. Please see above in ‘Documents’ section for the updated specific information.

The LAA intends to award a contract under this process to commence as soon as possible after the assessment process is complete, as described in the Expression of Interest documentation. The contract will run until 30 June 2028.

Please contact xxx@xxx.xx (mailto:xxx@xxx.xx) by 5pm on Tuesday 25 November to express your interest in delivery of the service, following which you will receive details of next steps.

Previous updates

07 November 2025 – Expression of Interest for the Lancaster HLPAS area – deadline extension

The Legal Aid Agency is inviting Expressions of Interest to deliver HLPAS in the Lancaster HLPAS area. Please see above in ‘Documents’ section for the specific information, updated to include responses to questions raised at the market engagement event.

The LAA intends to award a contract under this process to commence as soon as possible after the assessment process is complete, as described in the Expression of Interest documentation. The contract will run until 30 June 2028.

Please contact xxx@xxx.xx by 5pm on Tuesday 18 November 2025 to express your interest in delivery of the service, following which you will receive details of next steps.

30 October 2025 – Publication of an Expression of Interest for the Lancaster HLPAS area

The Legal Aid Agency is inviting Expressions of Interest to deliver HLPAS in the Lancaster HLPAS area. Please see above in ‘Documents’ section for the specific information.

The LAA intends to award a contract under this process to commence as soon as possible after the assessment process is complete, as described in the Expression of Interest documentation. The contract will run until 30 June 2028.

Please contact xxx@xxx.xx (mailto:xxx@xxx.xx) by 5pm on Wednesday 5 November 2025 to express your interest in delivery of the service, following which you will receive details of next steps.

8 October 2025 – Publication of an Expression of Interest for the Bury St Edmunds HLPAS area

The Legal Aid Agency is inviting Expressions of Interest to deliver HLPAS in the Bury St Edmunds HLPAS area. Please see above in ‘Documents’ section for the specific information.

The contract will commence on 3 December 2025 and will run until 30 June 2027.

Please contact xxx@xxx.xx (mailto:xxx@xxx.xx) by 5pm on Wednesday 15 October 2025 to express your interest in delivery of the service, following which you will receive details of next steps.

7 August 2025 – Publication of cancellation of the suspension notice relating to the procurement process for the Housing Loss Prevention Advice Service (“HLPAS”)

Today the LAA has lifted the suspension of the procurement process for the Housing Loss Prevention Advice Service in Slough, Uxbridge and Winchester.

The notice can be found in the ‘documents’ section above.

1 August 2025 – Publication of an Expression of Interest for the Hereford and Worcester HLPAS area

The Legal Aid Agency is inviting Expressions of Interest to deliver HLPAS in the Hereford and Worcester (including Kidderminster and Redditch) HLPAS area. Please see above in ‘Documents’ section for the specific information.

Please contact xxx@xxx.xx by 5pm on Friday 8 August 2025 to express your interest in delivery of the service, following which you will receive details of next steps.

27 May 2025 – Publication of a partial suspension notice relating to the procurement process for the Housing Loss Prevention Advice Service (“HLPAS”)

Today the LAA has suspended the procurement process for the Housing Loss Prevention Advice Service in Slough, Uxbridge and Winchester.

The cancellation notice can be found in the ‘documents’ section above.

11 March 2025 – Publication of a partial cancellation notice relating to the procurement process for the Housing Loss Prevention Advice Service (“HLPAS”)

Today the LAA has cancelled the procurement process for the Housing Loss Prevention Advice Service in Wolverhampton.

The cancellation notice can be found in the ‘documents’ section above.

21 February 2025 - HLPAS procurement process opens

The Legal Aid Agency (LAA) is inviting Tenders to deliver HLPAS from 1 June 2025 under the 2024 Standard Civil Contract (“2024 Contract”) for the following HLPAS Areas:
- Kidderminster, Redditch, Worcester
- Slough
- Uxbridge
- Winchester
In addition, the LAA is inviting Tenders to deliver HLPAS from 1 September 2025 under the 2024 Contract for the following HLPAS Areas:
- Barnsley
- Bury St Edmunds
- Grimsby
- Guildford
- Lancaster
- Wigan
- Wolverhampton
It is a requirement that holders of a HLPAS Schedule hold a 2024 Contract which includes a specific authorisation to conduct Housing and Debt Contract Work (“2024 Housing and Debt Contract”) i.e. the delivery of legal aid advice on Housing & Debt matters that are not covered by HLPAS.

To be eligible to tender for HLPAS Contract Work through this procurement process, Applicants must either:
- Already hold authorisation under a 2024 Housing and Debt Contract for the Office(s) from which they are bidding to deliver HLPAS Contract Work; or
- tender for and subsequently obtain and hold a 2024 Housing and Debt Contract at each Office from which they are bidding to deliver HLPAS Contract Work. Applicants in this position must tender through the Procurement of Civil Legal Aid Services in England and Wales from 1 September 2024 process, the rules of which are set out in the 2024 Standard Civil Contract Application Guide (https://assets.publishing.service.gov.uk/media/67506400bcd3a46a2248c880/Application_Guide_FINAL_v3.pdf) by 17:00 on 25 March 2025.
Further Information

The deadline for submitting tenders for this procurement process is 17:00 on 25 March 2025.

The Invitation To Tender (ITT) and HLPAS-specific Information documents are available in the ‘documents’ section at the top of this page. The ITT provides full details about the procurement processes, including the requirements that Applicants must meet.

Contract documentation is available on the Standard civil contract 2024 (https://www.gov.uk/government/publications/standard-civil-contract-2024) page.

Tender responses must be submitted using the LAA’s eTendering system (https://legalaid.bravosolution.co.uk/)

A helpline has been set up to support you if you have technical problems with the e-Tendering system: https://jaggaer.my.site.com/suppliersupportrequestmessaging/s/; xx-xxxx-xxxx.

If you have any questions about the procurement process or the content of the ITT, these must be raised through the e-Tendering system (https://legalaid.bravosolution.co.uk/) by 23:59 on 5 March 2025.

Questions of wider interest will be collated and answered through a frequently asked questions document which will be published on this webpage during the week commencing 10 March 2025.