wrans/answers2025-09-12 conversation_32
Source: hansard.parliament.uk (2025-09-12)

UK Parliament Hansard data: wrans/answers2025-09-12 conversation_32

Brian Mathew:To ask the Secretary of State for Justice, what steps her Department is taking to support (a) prison and (b) probation staff. \p Jake Richards: By the nature of their roles, HMPPS staff can come into contact with some of the most challenging and dangerous people in our society. We want to ensure all staff, whether they are based in prisons or probation, feel proud to work for HMPPS and feel supported to carry out their challenging roles.

By the end of September, mandatory Protective Body Armour will be rolled out for use in Close Supervision Centres, Separation Centres, and Segregation Units in the Long-Term High Security Estate. These units hold some of the most dangerous and challenging prisoners.  We are trialling the use of Conductive Energy Devices, known as “tasers”, by specialist staff to assist them in dealing with the most serious incidents in adult male prisons

Within prisons, the Enable Programme aims to transform prisons over the medium term, through a series of workforce and regime changes that will change how HMPPS trains, develops, leads and supports prison staff to ensure that they feel safe, supported, valued and confident in their skills and their ability to make a difference.

We continue to invest in probation, and plan to onboard 1,300 trainee probation officers by March 2026 in addition to the 1,057 already onboarded last year. We are committed to ensuring that workloads for probation staff are sustainable and ensure protection of the public. That is why we have commissioned the ‘Our Future Probation Service’ Programme to deploy new technologies, reform processes, and ensure prioritisation of probation staff time.

Within HMPPS, we provide extensive mental health support, including a 24-hour helpline, confidential counselling, and online wellbeing services. Our Trauma Risk Management practitioners and Care Teams provide further support following any incidents while on duty. The Employee Assistance Programme (EAP) offers confidential 24/7 telephone helpline for counselling and provides a range of wellbeing and health promotion workshops. Critical incident support is available to staff onsite within two hours of the incident taking place. EAP also delivers reflective sessions which are a proactive mental ill health preventative intervention. The sessions focus on the impact of traumatic events at work, helping employees to develop coping strategies and preventing an adverse impact on their professional and private life.

A new well-being support model has been established across HMPPS, with staff support and wellbeing leads for both prison and probation. Their role includes promoting and coordinating wellbeing services, reviewing Peer Support Services, and liaising with HR and other key stakeholders.  Area wellbeing plans are in place, concentrating on workplace wellbeing interventions. HMPPS is retendering Occupational Health (OH) and EAP contracts, prompting a full review of staff support services. There is current provision of comprehensive OH and EAP services to proactively and reactively address the impact of work on health.