Veterans Volunteer Service
Source: gov.uk (2025-11-10)

We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.

The Armed Forces Covenant

An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families

The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.

Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.

This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.

Section 1: Principles of the Armed Forces Corporate Covenant

1.1 We Veterans Volunteer Service will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:
- no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
- and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.
Section 2: Demonstrating our commitment

2.1 Veterans Volunteer Service recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:
- UK Service Veterans And Leavers
We also pledge the following:

The Veterans Volunteer Service, supports former Armed Forces members struggling to transition to civilian life by harnessing their distinct management and skill sets. Through this, we empower them to mentor youths in our local community. This approach fosters a sense of belonging for our veterans while instilling civic respon-sibility in the younger generation, ultimately enriching the lives of all involved - youth, their families, and the broader community. This also helps to promote the Armed Forc-es and aids recruiting for the Armed Forces. The Veterans Volunteer Service also has trained Armed Forces Service Champions who deal with welfare cases on a day to day basis, which includes sign posting to adequate health care within the NHS and help with arranging housing. 2.2 We will spread awareness of these pledges via our brochures, website, and local events. Newspapers and the media, oulining our dedication to honouring the Armed Forces Covenant and to upholding its principles. Currently, we are actively involved with the Littlehampton Academy, delivering our diverse training modules to specific students with behavioural problems, which assists our veterans with adjusting to civilian life, teaches youths civil responsibility, assists their parents and which helps the local community. This engagement provides us with valuable insights into our performance, garnered from the students, their parents, and the Academy itself.

2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.