Delivering beyond expectations: Adappt’s ACE Supplier story
Source: gov.uk (2025-10-09)

Adappt has built a reputation for using AI in novel ways to solve complex data problems, often in environments where failure to deliver is not an option.

Adappt was founded in 2011 offering ‘business-class’ software development services. Pitched above the average, but without the first-class premium that many businesses simply can’t afford, the ambition was to provide intelligent cutting-edge support to companies struggling to get projects over the finish line.

Now with a team of 150 globally, and a rapidly expanding footprint in the UK, Adappt has made a name for itself as a centre of excellence for artificial intelligence (AI) and problem-solving solutions.

This work sees Adappt as a long-term partner with the World Health Organization – an early client – providing next generation reporting dashboards/tools with the aim of predicting and stopping the next pandemic before it starts. Adappt’s Agentic AI engines currently scour many 10s of millions of pieces of data to find small anomalous signals that require immediate attention by experts.

CEO David Larner said: “We create solutions that are truly scalable, robust and don’t fail. We offer a range of services from full in-house architecture to deployment, to providing our clients with augmenting teams and capabilities within their own organisations.”

“Even the cleverest companies can’t always solve the last 5% in terms of achieving the desired improvements and productivity they want. That’s where Adappt come in - our broad, wide skillset and innovating at the bleeding-edge means we can often bring the missing pieces to problems extremely efficiently.”

Founder Jon Anthony added: “Everyone is an AI company these days, but the way we use AI is very sophisticated. We have a novel approach and bridge the gap between mathematical analytics and large language models, which is huge. With the integration of Agentic frameworks our AI is in the middle and can create incredibly powerful models, that are very easy to maintain.”

Adappt joined the Accelerated Capability Environment’s (ACE’s) Vivace supplier community in 2019 and quickly got involved in one of the first Impact Lab projects. These use real police data to help solve pressing frontline problems, in this case, the sheer weight of data that needed to be searched, not just to find evidential content but to attribute it to whoever had shared it.

Adappt developed a customer tool within six weeks, which was entirely data agnostic, and created supporting synthetic data to complement the live data for the trial period. The advanced AI engine rapidly ingested and tokenised vast quantities of data, meaning messages could be triaged in minutes rather than months.

Nicknamed PinPoint by the team, it enabled an understanding of the hierarchy of conversations and visualisations of the people involved in them, allowing users, such as police data analysts, to isolate items of interest and build evidence-based case files for legal teams.

Larner said: “We were told at the end of Impact Lab that we would not have expected a company to have gone as far as you have in such a short time. We hadn’t just delivered a proof of concept; we had built an entire working platform.”

Another notable commission involved tracing the sales of government restricted products in the UK, to establish if these were compliant. The delivery was hailed as a “fantastic” platform which fed into the existing government database, increasing the accuracy of results whilst reducing the human resources required to monitor the trade.

Over the years, Adappt has often been the key software delivery partner in rainbow teams with other ACE suppliers, whether it has been to deliver complex data visualisation platforms or to create synthetic textual, photographic or video data for use across government departments.

Anthony said: “We really enjoy working on ACE projects and they have undoubtedly taken us in new directions.”

Larner added: “ACE has made us push even harder to innovate the next cutting-edge solution, because we’re acutely aware that we are in a room of very, very clever SMEs, so it makes sure that everybody lifts their game.”