AIDS/HIV: Care Status Reports System

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HIV Care Status Reports System

As of March 2015, the HIV Care Status Reports (CSR) system is available to all NYC clinical providers. The CSR system is a secure, web-based application that enables facilities to electronically submit eligible out-of-care patients (>6 months) to the Health Department for a query against the HIV registry for return of limited information on the patients’ current HIV care status in NYC. The CSR system is accessible via the Health Department’s NYCMED provider portal.

The purpose of the CSR system is to assist providers in identifying patients who are out of care in New York City. The only individual-level data that will be returned from the HIV CSR system to providers are the four following care status outcomes: follow-up needed, no follow-up needed – In Care, no follow-up needed - Deceased, or non-case. The outcomes are based on HIV-related laboratory test data (CD4 counts, viral load tests) reported to the NYC HIV Surveillance system and information on vital status.

For more detailed information, please see the following presentations:

Steps to Access HIV Care Status Reports Group for current NYCMED users (PDF) - reviews the steps to access the CSR system available on the NYCMED’s provider portal in order to submit the pre-registration form.

HIV CSR: How to Request Access (PDF) – reviews the provider eligibility criteria that must be met in order for access to be granted to the CSR system.

HIV CSR: How to Submit Patients and Obtain Outcomes (PDF) - reviews which patients from your facility who are out of care are eligible to be submitted via the CSR system.

CSR Security Use Policy Review form (PDF) – this document describes security terms, conditions and responsibilities to which participating facilities must agree in order to use the CSR system.

Urgent Care Status Request Alternative

If you have an urgent care status request on a high priority patient (e.g. pregnant woman), please call the HIV Epidemiology and Field Services at 212-442-3388 for assistance in obtaining care status.

Providers or their designee making an urgent request will be required to undergo verification of eligibility by providing the medical license number of the treating physician or agency medical director. Callers must also demonstrate a clinical relationship with the patient by providing the date and result of their most recent HIV-related laboratory test (CD4 counts and/or viral load ).

If you have more questions about the CSR system, email csr@health.nyc.gov.

More Resources

AIDS/HIV Main Page

Living with HIV

Sexual Health Clinics

NYC Health Clinics

HIV Testing Sites and Resources

In-Home Testing (PDF)

Patient Referrals

eShare

Training and Technical Assistance Program (T-TAP)