Disability Service Facilitators (DSF)

Mayor's Office for People with Disabilities


Resources

Disability Service Facilitators (DSF)

General Advocacy Groups
Disability Service Facilitators (DSF)
Disability-Specific Resources
Disability Voting Resources
Education
Emergency Preparedness
Key Contacts
Housing
Legal
Recreation & Culture
Service Animals
Small Business Resources
Social Services & Benefits
Transportation

General Advocacy Groups

Disability Service Facilitators (DSF)

Disability-Specific Resources

Disability Voting Resources

Education

Emergency Preparedness

Key Contacts

Housing

Legal

Recreation & Culture

Service Animals

Small Business Resources

Social Services & Benefits

Transportation


Who We Are

Disability Service Facilitators, or "DSFs", are agency representatives who are committed to making our agencies more inclusive. We are liaisons to New Yorkers with disabilities, connecting them to City government and services.

What We Do

As DSFs, we coordinate our agencies' efforts to comply with and carry out our agencies' responsibilities under the ADA and other federal, state, and local laws and regulations concerning access to agency programs and services by persons with disabilities.

Under Local Law 27 of 2016, each City agency must appoint a DSF.

Go to List of DSFs

Meet a DSF

Amanda "Mandi" Alvarado,
Director of Accessibility and Disability Services Facilitator

NYC Department of Health and Mental Hygiene (DOHMH)

Who I Am

As a disability justice advocate and leader, I draw from my lived experience as a disabled woman within the LGBTQ+ community to offer a rich understanding of intersectionality. I am certified in Nonprofit Leadership and Management by the Institute of Nonprofit Practice and have 18 years experience serving in leadership roles for inclusion-based organizations. In an effort to expand my advocacy influence, I transitioned to my current role as the Director of Accessibility and Disability Services Facilitator at the NYC Health Department. I look forward to ensuring the needs of all disabled New Yorkers are considered in our public health programs and services.

What I Do

While my position allows me to wear many hats, my main responsibilities include:

Lead the development, implementation, and progress of the agency's Five-Year Accessibility Plan

Provide disability justice trainings to agency divisions and bureaus to help shift workplace culture

Develop agency policies and procedures to ensure full programmatic and communication accessibility for persons with disabilities

Fun Fact

I love going to karaoke with my friends and my go-to karaoke song is "If I Ain't Got You" by Alicia Keys.

Visit the Meet a DSF Archive

New York City's List of DSFs

Agency