Public Reporting - Veterans

Department of Veterans' Services


Public Reporting

Mission
Veteran Resource Guide
Veteran Resource Centers
Know Your Rights
DVS Senior Team
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Message from the Commissioner
Weekly Newsletter
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In the News
Public Reporting
Agency Liaisons
Vendor Agency Liaisons
Website Accessibility

Mission

Veteran Resource Guide

Veteran Resource Centers

Know Your Rights

DVS Senior Team

Commissioner Bio

Message from the Commissioner

Weekly Newsletter

Press Releases

In the News

Public Reporting

Agency Liaisons

Vendor Agency Liaisons

Website Accessibility


Public Reporting

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NYC Veteran and Military Community Survey

In 2021, the New York City Department of Veterans' Services conducted a survey to help NYC policymakers identify potential service gaps and better understand the needs of the veteran community.

Review preliminary results from the NYC Veteran and Military Community Survey

Review the NYC Veteran and Military Community Survey full report and findings

Executive Orders

Executive Order 65 (EO 65) increases military cultural competence in hiring within city government. Under EO 65, DVS shall coordinate with DCAS to arrange for Citywide military occupational skills and specialties competence trainings directed to City Agency Personnel Officers, hiring managers, and Agency Veterans Liaisons, to increase recruitment of servicemembers, veterans and their spouses or domestic partners, in City government.

Executive Order No. 65 Form

Agency Contact Update for EO65

FOIA Request

DVS FOIL Officer
Emily Jagroop

DVS FOIL Appeal Officer
Glenda V. Garcia

Learn how to make a Freedom of Information Act Request

Local Laws

Local Law 37 requires city agencies to include a voluntary question on their service applications asking if the applicant or their household members have served in the U.S. military. It also allows applicants to consent to receiving information on veterans’ services and mandates an annual report on the collected data.

Local Law 38 mandates the Department of Veterans' Services to collaborate with the Office of Community Mental Health to conduct outreach on mental health resources for veterans using media channels. It also requires a form on the department’s website for organizations to submit information on available mental health services for veterans.

Local Law 39 requires the Department of Veterans' Services to submit an annual report on the mental health services provided to veterans by city agencies. The report must include details on the number of veterans who sought or received these services and the methods used to communicate the services.

Local Law 40 directs the Department of Veterans' Services to maintain an online resource tool and develop a pamphlet to assist veterans and their families in accessing services. The pamphlet will be distributed to city agencies, council offices, and community boards to inform veterans about available resources.

Local Law 4
Report on agency review of Veterans experience with accessing the assistance required pursuant to subdivision c of Admin. Code Section 31-112 and discussing any identified issues.
New York City Department of Veterans’ Services offers connections to services for discharged LGBTQ Veterans seeking a discharge characterization upgrade to be eligible for additional VA benefits.
LL4 - Annual Report on LQBTQ Veterans' Services for 2024
LL4 - Annual Report on LQBTQ Veterans' Services for 2023
LL4 - Annual Report on LQBTQ Veterans' Services for 2022

Local Law 23 (Data on Services and Benefits for Veterans)
Local Law 23 requires the Mayor's Office of Operations to collect and report specified data from a certain set of agencies that provide services to veterans, by category of benefit available to veterans and by veterans' borough of residence.
LL23 - Veterans Services Report for 2023
LL23 - Veterans Services Report for 2022
LL23 - Veterans Services Report for 2021
LL23 - Veterans Services Report for 2020
LL23 - Veterans Services Report for 2019
LL23 - Veterans Services Report for 2018
LL23 - Veterans Services Report for 2017
LL23 - Veterans Services Report for 2016
LL23 - Veterans Services Report for 2015
LL23 - Veterans Services Report for 2014

Local Law 27 (Disability Service Facilitators)
Local Law 27 designates disability service facilitators at city agencies. See below to view the DVS Service Facilitator:
Disability Service Facilitator
Name: Emily Jagroop
Address: 1 Centre Street, Suite 2208 New York, NY 10007
E-mail: ejagroop@veterans.nyc.gov
Phone number: (646) 889-4181

Local Law 30 (Language Access Implementation Plan)
This Language Access Implementation Plan for the Department of Veterans' Services has been prepared in accordance with Local Law 30 of 2017 and outlines DVS's current and planned actions to improve access to programs and services by limited-English proficient (LEP) individuals.
Curtis Dorval, Digital Communications Manager for DVS, is DVS's Language Access Coordinator. If you have questions or concerns related to translation or interpretation services that are provided by DVS, please email the Language Access Coordinator at cdorval@veterans.nyc.gov.
Read the DVS 2023 Language Implementation Plan.

Local Law 40 (MOUs)
Local Law 40 of 2011 requires agencies to post certain Memoranda of Understanding ("MOUs") and similar agreements entered into among governmental agencies. See the MOU collapsible for more.

Local Law 44 (Annual Fiscal Reports)
Local Law 44 requires the Department of Veterans' Services to submit to the Speaker of the Council and post to its website an annual report regarding the department's services and performance. This includes a list and description of the services provided by the department, functional titles, number of employees in said titles, and summary of responsibilities:
LL 44 - Annual Report Fiscal 2023
LL 44 - Annual Report Fiscal 2022
LL 44 - Annual Report Fiscal 2021
LL 44 - Annual Report Fiscal 2020
LL 44 - Annual Report Fiscal 2019

Local Law 113 (Establishes the NYC Department of Veterans' Services)
Local Law 113 establishes the NYC Department of Veterans' Services and provides the Department with the responsibility to cooperate with federal, state, and local agencies and to inform and assist members of the armed forces and veterans, and their families in matters relating to: educational training and retraining services and facilities; health, medical, and rehabilitation services and facilities; provisions of federal, state, and local laws and regulations giving special rights and privileges to members of the armed forces, veterans, and their families; employment and reemployment services; and other appropriate matters.

Local Law 119 (Includes veterans as a protected class under the NYC Human Rights Law)
Local Law 119 law includes veterans and active duty service members as members of a protected class under the NYC Human Rights Law (HRL), making it illegal for employers, landlords, and providers of public accommodations to discriminate against veterans and active military service members.

Local Law 120 (Requires DVS to offer assistance and services to veterans with an other-than-honorable discharge due to sexual orientation)
Local Law 120 law requires DVS to offer assistance to veterans discharged other than honorably from the military solely on the basis of their sexual orientation or gender identity in upgrading their discharge papers or changing the narrative reason for their discharge. The law also extends all city benefits and services to LGBTQ veterans who have bad discharge papers solely because of their sexual orientation or gender identity. The law also requires DVS to issue discharged LGBTQ veterans a certificate of eligibility that can be used as proof that a discharged LGBTQ veteran is eligible for certain city benefits or services available to veterans.

Local Law 214 (Requires DVS to provide counseling services to veterans)
Local Law 214 requires the Department of Veterans' Services to provide counseling services, including advice, evaluation, and information to veterans seeking assistance with federal, state, and city benefits that they may be entitled to based on their military service. Services are to be provided by trained staff and would be available, at a minimum, in at least one location in each of the five boroughs, including at each veterans resource center.

Local Law 215 (Veterans Resource Center Reports)
Local Law 215 requires DVS to submit a report to the mayor and the speaker of the council regarding the operation of the veterans resource centers, beginning January 1st, 2020, and every six months thereafter:
Local Law 215 Report - January 1, 2024
Local Law 215 Report - July 1, 2023
Local Law 215 Report - January 1, 2023
Local Law 215 Report - July 1, 2022
Local Law 215 Report - January 1, 2022
Local Law 215 Report - July 1, 2021
Local Law 215 Report - January 1, 2021
Local Law 215 Report - July 1, 2020
Local Law 215 Report - January 1, 2020

Local Law 216 (Requires DVS to maintain and update a Veteran Resource Guide)
Local Law 216 requires the New York City Department of Veterans' Services (DVS) to maintain and regularly update a resource guide for veterans. This guide would be available on the DVS website and in written format, if requested. The guide would contain information about eligibility and the process of applying for federal, state, and city veterans' benefits, special rights accorded to veterans under the law, health programs and services, legal and housing services, small business support, educational and employment opportunities, and other available resources for veterans.
Veteran Resource Guide (Updated 12/2021)
Student Veteran Resource Guide (Updated 2/2022)

Mayor's Management Report

The Mayor's Management Report (MMR) provides an opportunity for NYC to develop outcome targets and to measure the effectiveness of government policies and procedures. The report serves as a detailed breakdown of government activities and services; a quantitative statement of objectives and aspirations; and an unvarnished measure of government performance. The MMR offers the public an opportunity to evaluate agency effectiveness and efficiency in meeting the central needs of New Yorkers in such areas as safety, education, housing, health and human services, public infrastructure, and open space.

FY 2024 MMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2023 MMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2022 MMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2021 MMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2020 MMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2019 MMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2018 MMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2025 PMMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2024 PMMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2023 PMMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2022 PMMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2021 PMMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2020 PMMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2019 PMMR - NYC Department of Veterans' Services (DVS) Chapter

FY 2018 PMMR - NYC Department of Veterans' Services (DVS) Chapter

MOUs

Local Law 40 of 2011 requires agencies to post certain memoranda of understanding and similar agreements ("MOUs") entered into among governmental agencies.
DVS DCAS Functions
NYCHA DVS HUD-VASH Continuum

NYC Council Committee on Veterans

The Committee on Veterans has jurisdiction over matters relating to New York City's Department of Veterans' Services and other veteran-related issues.

NYC Open Data

NYC Veteran Owned Businesses

The dataset is a directory of self-reported Veteran Owned Businesses in New York City. Each record/row represents information submitted by Veteran business owners or majority owners in theses businesses. The businesses represent a cross-section of industries such as construction, restaurants, photographers, gardening, and office supplies. It also includes key business contact information as well as a list of a business’s city and state certifications.

Department of Veterans’ Services Cases

The dataset is cases managed by NYC DVS for service, care or resources supported via VetConnect, phone, in-person, postal mail or electronic mail. This is a compilation of the agency's cases which is assistance requests. Each record represents a requested submitted by client for service, care or resource. This dataset provides information on the issues, concerns, and service needs that veterans, service members, and their families have sought assistance for.

Department of Veterans’ Services Clients

The dataset is a compilation of the agency's client demographics that is collected through case management system. Each record represents a client's record handled by the DVS Direct Services. This dataset provides information on demographics such as gender, race, ethnicity, marital status, gross monthly income, military affiliation, current status, branch, discharge type, and current client address postal code. This will be updated yearly on calendar basis.