Benefits Access Centers (BAC) - HRA

Human Resources Administration

Serving New Yorkers with Care & Compassion


Locations

Benefits Access Centers (BAC)

SNAP Centers
CASA Offices
Benefits Access Centers (BAC)
Medicaid Offices
OCSS Locations
HEAP BAC Locations

SNAP Centers

CASA Offices

Benefits Access Centers (BAC)

Medicaid Offices

OCSS Locations

HEAP BAC Locations


Benefits Access Centers

This is a map and list of HRA Benefits Access Center (BAC) locations.

Benefits Access Centers

Bronx

Brooklyn

Manhattan

Queens

Staten Island

Bronx

HRA Benefits Access Center Crotona
Address: 1910 Monterey Avenue, Bronx, NY 10457
Phone: 929-252-7310 | 929-252-7311
Fax: 917-639-2474 | HDU Fax: 718-901-0264
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Fordham
Address: 2541-2549 Bainbridge Avenue, Bronx, NY 10458
Phone: 929 252-3331 | 929-252-3332
Fax: 718-220-5775 | HDU Fax: 917-639-2510
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Concourse
Address: 845 Barretto Street, Bronx, NY 10474
Phone: 929-252-8991
Fax: 917-639-2545
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Hunts Point
Address: 847 Barretto Street, Bronx, NY 10474
Phone: 929-252-4352 | 929-252-4349
Fax: 917-639-2481 | 718-617-7393
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Rider
Address: 300 Canal Place, Bronx, NY 10451
Phone: 718-742-3924
Fax: 917-639-2507 | HDU Fax: 718-742-3926
Monday – Friday 8:30am to 5:00pm

Brooklyn

HRA Benefits Access Center Bushwick
Address: 2 George Street, Brooklyn, NY 11206
Phone: 212-331-4289 | 212-331-4280
Fax: 917-639-2487 | HDU Fax: 718-963-4284
Monday – Friday 8:30am to 5:00p

HRA Benefits Access Center Clinton Hill
Address: 495 Clermont Ave, Brooklyn NY 11238
Phone: 929-221-2809 | 929-221-1568
Fax: 917-639-2511 | HDU Fax: 718-639-7705
Monday – Friday 8:30am to 5:00p

HRA Benefits Access Center Coney Island
Address: 1912 Mermaid Avenue, Brooklyn, NY 11224
Phone: 718-333-3100
Fax: 917-639-2515 | HDU Fax: 917-639-2516
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Boerum Hill
Address: 275 Bergen Street, Brooklyn, NY 11217
Phone: 718-636-2495 | 929-221-0565
Fax: 917-639-2490 | HDU Fax: 718-636-2358
Monday – Friday 8:30am to 5:00pm

Manhattan

HRA Benefits Access Center Dyckman
Address: 4055 10th Avenue, New York, NY 10034
Phone: 212-331-5110 | 212-331-5109
Fax: 917-639-2497 | HDU Fax: 917-639-2503
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center East End
Address: 2322 Third Avenue, New York, NY 10035
Phone: 212-274-4951
Fax: 917-639-2502 | HDU Fax: 917-639-2503
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center St. Nicholas
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-274-5162
Fax: 917-639-2499 | HDU Fax: 917-639-2500
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Lower Manhattan
Address: 109 E. 16th Street, New York, NY 10003
Phone: 212-835-8300
Fax: 917-639-2505 | HDU Fax: 917-639-2506
Monday – Friday 8:30am to 5:00pm

Queens

HRA Benefits Access Center Jamaica
Address:165-08 88th Avenue, Queens, NY 11432
Phone: 718-523-2146 | 718-883-8250
Fax: 917-639-2477 | HDU Fax: 917-639-2478
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Queens
Address: 32-20 Northern Blvd, 4th Floor, Queens 11101
Phone: 718-784-5919 | 718-784-6043
Fax: 917-639-2493 | HDU FAX: 917-639-1120
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Rockaway
Address: 219 Beach 59th Street, Queens, NY 11692
Phone: 718-637-2144 | 718-637-2140
Fax: 917-639-2521 | HDU Fax: 917-639-2522
Monday – Friday 8:30am to 5:00pm

Staten Island

HRA Benefits Access Center Richmond
Address: 201 Bay Street, Staten Island, NY 10301
Phone: 929-221-7915 | 929-221-7909
Fax: 917-639-2519 | HDU Fax: 917-639-1109
Center Hours: Monday – Friday 8:30am to 5:00pm

Specialized Application & Service Centers

Union Square Service Center:
Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5580 | 929-252-5520
Fax: 917-639-2527 | HDU Fax: 917-639-2529
Monday – Friday 8:30am to 5:00pm
Primarily serves individuals identified as having significant barriers to employment and needing specialized services.

Michael J. Handy Veterans' Service Center
Address: 25 Chapel Street, 6th Fl., Room 606, Brooklyn, NY 11201
Phone: 718-222-2430
Fax: 917-639-2517 | HDU Fax: 917-639-2518
Monday – Friday 8:30am to 5:00pm
Primarily services cash assistance cases in which at least one household member is a Veteran.

Common Benefit Identification Card (CBIC) Electronic Benefits Transfer (EBT) Services Office
785 Atlantic Avenue, 1st Floor, Brooklyn, NY 11238
Monday – Friday 8:30am to 5:00pm
Primarily administers permanent replacement EBT cards.

Refugee and Immigrant Service Center:
Address: 32-20 Northern Boulevard, 5th Floor, Long Island City NY 11101
Phone: 929-221-4902
Fax: 917-639-2484 | HDU FAX: 917-639-2485
Monday – Friday 8:30am to 5:00pm

Residential Treatment Service Center:
Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5910
Fax: 917-639-2525
Monday – Friday 8:30am to 5:00pm
Primarily serves individuals currently residing in a residential treatment facility.

Special Project Center:
Address: 109 E 16th Street NY, NY 10003-6th Floor
Phone: 929-252-5775 | 929-252-5742
Primarily serves ACS youth that have been referred.

Transportation Unit:
Address: 25 Chapel Street, 6th Fl., Brooklyn, NY 11201
Phone: 718-473-8310

Family Services Call Centers

Family Services Call Center, Bronx Satellite:
Address: 847 Barretto Street, Bronx, NY 10474
Phone: 929-252-4269 | 718-883-8296
Fax: 718-617-4253
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Brooklyn Satellite:
Address: 404 Pine Street, 3rd Fl., Brooklyn, NY 11208
Phone: 929-221-8267 | 718-883-8296
Fax: 718-827-6978
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Manhattan Satellite:
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-666-7566 | 718-883-8296
Fax: 212-666-3428
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center’s active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Queens Satellite:
Address: 32-20 Northern Boulevard, Queens, NY 11101
Phone: 718-752-3937 | 718-883-8296
Fax: 718-784-6119
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Service Call Center:
Address:165-08 88th Avenue 5th Fl., Queens, NY 11432
Phone: 718-752-3937 | 718-883-8296
Fax: 718-883-8233 | 718-883-8195 | HDU Fax: 917-639-2536
Monday – Friday 8:30am to 5:00pm
*Primarily a mail and phone operation servicing active child only cases whose payees are not in receipt of cash assistance.