Non-Discrimination Policy - HRA

Human Resources Administration

Serving New Yorkers with Care & Compassion


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Meet the Commissioner
Welfare & HRA History
HRA Facts
HRA FAQ
Office of Equity & Inclusion
Office of Equal Employment Opportunities
Non-Discrimination Policy
Interagency Memoranda of Understanding (MOUs)

Meet the Commissioner

Welfare & HRA History

HRA Facts

HRA FAQ

Office of Equity & Inclusion

Office of Equal Employment Opportunities

Non-Discrimination Policy

Interagency Memoranda of Understanding (MOUs)


Non-Discrimination Policy

We are here to serve all New Yorkers. You have the right to respectful service at our centers, over the phone, and any other way you interact with us. This means courteous, confidential service without:

Discrimination of any kind

Sexual harassment

Retaliation or threats for reporting discrimination or harassment

If you have a problem with your service or would like to report instances of discrimination, harassment, including sexual harassment, or retaliation or threats for reporting an incident, you can file a complaint with DSS-HRA-DHS by calling the DSS OneNumber at 718-557-1399 or emailing ConstituentAffairs@dss.nyc.gov.

You can also report instances of discrimination or harassment, to the New York City Commission on Human Rights by calling 311 or 718-722-3131, or to the New York State Division of Human Rights by calling 718-741-8400 or 718-722-2385.

To report any instances of discrimination or harassment to the USDA, learn more about the USDA's policy regarding agencies administering the SNAP program.

If you are the victim of a violent, bias-related crime, please call the police.