Community Based Organizations FAQs - HRA

Human Resources Administration

Serving New Yorkers with Care & Compassion


Community Partners Frequently Asked Questions (FAQ)

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Community Partners FAQ
NYCBenefits
Other Service Provider Opportunities

Community Updates

Client Tools

Provider Tools

Find a Partner

Community Partners FAQ

NYCBenefits

Other Service Provider Opportunities


Community-based Organizations (CBOs) FAQs

As a Community-based Organization (CBO), if I am helping a client, how can I find out information about their application or case?

Please fill out the Authorization to Release Case Information Form and fax it to (212) 437-2615. (If the client in question is a HASA client, you should also fill out this HIPAA-compliant form.)

After faxing the necessary forms, call the DSS OneNumber at 718-557-1399.

For SCRIE/DRIE: Call 311.

For Medicaid Renewal: Call the Department of Social Services' Medicaid Helpline at 888-692-6116.

I am interested in having a representative from DSS provide training on the various DSS programs and services. Who can I contact?

Please fill out the DSS Training Request Form and someone will be in contact with you to set up your training.

I am interested in having a representative from DSS attend my community event. Who can I contact?

Please fill out the Community Partner Event Attendance Request Form and someone will be in contact with you to organize DSS representation at your event.

How can my organization submit bids to be considered for NYC DSS' procurement and contracts?

The Office of Contracts oversees the management of the agency's contract portfolio and assures compliance with the City's Procurement Policy Board Rules. Learn more about how to do business with DSS.

How can my organization submit bids to be considered for HRA's procurement and contracts?

The Office of Contracts oversees the management of the agency's contract portfolio and assures compliance with the City's Procurement Policy Board Rules. Please visit our Business section to find out about current Request For Proposals (RFPs) and Competitive Sealed Bids.